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Location that's all about it
This is probably one of the worst motels I have ever stayed in this price range. I paid about $65 during memorial weekend. I chose this motel for only one reason - the location. I'm an amateur photographer who travels to take night skyline of major US cities. This hotel sits right across the Denver skyline with great views in only in some rooms (front facing) but all or most of them are smoking. If you get out of the motel you can see the beautiful views of Denver skyline.
As far as the hotel is concerned, this is one of the worst. There is no office in the motel, you have to check in at Ramada next door and the staffs are totally incompetent and unfriendly. The person who checked me in doesn't even know how to do it. I have to wait for another person, who was busy assisting other customers, to come and help her.
Rooms are totally outdated and in despair. The parking is very tight, you may not even get parking if you come late. There is nothing available in walking distance so you have to take your car out. It doesn't feel safe and people who were staying here looked rough.
My room needed some maintenance but there is no one available to fix it. Not to mention the old and dirty bed.
No breakfast and no WiFi. Its a total rundown. Do not stay here.
| 1 | null |
Not So Suite
Stayed over the Labor Day Holiday at the Embassy Suites San Antonio Airport and was very disappointed in the "brand" standards. The manager's reception was so sad with the one obiviously overwhelmed bartendar and the sad hor' dorves that looked like someone just opened a package of pretzels, popcorn and threw them in a bowl covered in "fine" drapery.
The suites are much need of a facelift, I felt like I was back in the 80's with the decor and furniture in the room. The bed and headboard were not one piece but two loosely fit puzzle. The a/c in the room sounded as though I had an airplane engine in the hallway.
The "brand " standards really need to be re-evaluated at the property.
Dissappointed in Mansfield.
| 3 | null |
dirty
I flew into memphis on business for the 1st time, thinking the courtyard was a good choice for the 1st night. Wrong! Staff was fine, hotel dirty, on the elevator where the help phone is had no door and 2 inches of dust, no hair dryer in room, dirty bath mat, I was wondering when the bugs would come. Large security gate around parking lot,( you need to give name/room before parking into the area for your room, (this is to make you feel safe?) In then worst part of Memphis as I found out later after visiting my accounts. The Marriott chain should be ashamed to have this dirty hotel in need of many upgrades other than the staff.
| 1 | null |
The service here sucks.
We were here for one day. The hotel looks nice. We got into our room and right away looked at the view of the airport and noticed on our window jerry curl all over it. Seriously? Then our tv remote wouldn't work. I put in my own new batteries and no dice. Then I called the front desk. I offered to go get a new one. "We will bring one up". Didn't happen. Then the next morning noticed we needed another wash cloth. I called and offered to go get one."we will bring one right up" Didn't happen. Not a good stay.
| 2 | null |
Worst Hotel Ever!
If you are traveling to Washington,DC DO NOT stay at the One Washington Circle Hotel. It was my 3rd time staying at the hotel this year and unlike my 1st and 2nd stay this time was horrible from the time I walked in the lobby. The front desk staff were not helpful at all during my entire stay.(Jacuquline,Jamal,AJ and Nena). They didn't even ask me for Identification. I was very suprised by the service I got staying at the hotel. Then to top it off I called to give the Front desk staff my twin daughters names and that when they arrive to give them a key to my room while im out. My girls were very upset that staff denied them and they had to wait 2 hours in the lobby for me to return. My room was not cleaned twice after i let staff know I needed service.I asked FD staff how were the two employees that gave expectional service my 1st and 2nd time at the hotel(Paris and Betsalet) and they acted as if they didn't know who i was speaking of. I asked to speak to a manager and that was a waste of time. I will not be returning there EVER.
| 1 | null |
Better places to stay for the money.
The room was clean, the staff is friendly and helpfull. The room I was in had major water damage at the top of the window, the shower door was rusted and brackets had been attached on the corners to support it. The furniture is worn, the mattress, I've had worse, but this one is getting there. Two of the four times I had breakfast 1 time out of sausage and only 1 egg?(a 3" round disc. 1/8" thick) the last day no eggs and 1 sausage was left, 2 days no syurp for the waffles, the orange juice is a drink mix like Tang except on Sunday when they had something like SunnyD. On the plus side it is a fairly quite place to stay. Also the smoke detector was loose and unplugged. I went to put it back up, plugged it back in and the alarm sounded, must be why it was disconnected, why not just replace it if its broken.
| 2 | null |
W San Diego
We recently stayed at the W Hotel in San Diego. The lobby is very funky and welcoming. The front desk staff were extremely helpful and friendly. The rooftop bar is comfortable and a great place to have a drink. The rooms were well appointed in a boutique style. The bed and linens were nice and comfortable and I appreciated the bathrobe in the room.
The hotel is within walking distance of Little Italy, the Gaslamp District and many other nearby attractions. Public transit is readily accessible, as well.
I would not hesitate to recommend this hotel to others.
| 4 | null |
Adequate
I stayed for 7 nights on a business trip. Staff are great, room is comfortable. The area is ok but you can do better location wise. Water pressure in the shower was terrible. There is no service elevator - which means 30 floors share 2 elevators with staff. I'm back in the area often and won't stay here again. I think it would be ok on a pleasure trip with specific interest in Times Square. I'd rather a better hotel in a better neighborhood.
| 3 | null |
My former Seattle downtown-go to... going downhill
We stopped here by chance on the way back to Vancouver from Portland and I was fairly surprised at the price increase. $129/night versus about $89 when i first stayed here back in 2010. Also there was always free parking provided, but this time they told us they would 'waive' the parking fee of $15, but usually they charged. (I've stayed here 2x before in the last 2 years and was charged neither time).
Also, the front desk people were usually very friendly but this time they were kind of rude.
The hotel rooms are starting to look a bit more run down also.
Still a great location, but they're jacking up the price lately and seem to have an attitude.
I think next time I'll try another hotel because this place is losing it's value.
| 3 | null |
Not a Hotel
I believe that Tripadvisor need to check their policy of allowing all and sundry to post on this site with people constantly ranking this "Hotel" as excellent or great...It is not great or excellent, and actually not a Hotel at all. Rooms are not cleaned at all, sheets and towels not changed. No breakfast or even a nearby option. Location is OK with easy reach of Times Sq etc', but the road in which this "Hotel" is situated is not a pleasant road. My wife would not walk home at night. On arrival, we were given a key to a room that was already habitated. I explained on return to reception the dangers regarding safety and security in this error. It was a bad start to a very bad stay.
| 1 | null |
Good location for convention.
Enjoyed a 4 day convention here in an executive suite in the Tower building. This hotel has 2 buildings: the "Plaza" which houses the main lobby and the "Tower" which is across the street and is connected underground and by a second floor enclosed bridge. Our room with 2 queens and separate sofa/lounge area was very large and pleasant, while the bath was quite small but still usable.
The staff was very nice although we had a slow check-in when they sent us and several other guests to rooms where our keys didn't work. It was the wrong building too.
The conference areas were well organized and easy to locate. The hotel is located in a great area where you can walk to lots of shops, bars and dining. This was a nice perk since we didn't have a car.
The (convention) food was disappointing (I've had much better convention food at other Sheratons) and it seemed the hotel didn't assign enough staff for the approx. 800 attendees. The waitstaff was accommodating with special requests when we saw them.
| 3 | null |
Nice kid friendly hotel in manhattan
We were visiting NYC in may 2012 with family . We had a family reunion in NYC . We chose this hotel because of the location and the kids wanted a swimming pool in the hotel .
The room had excellent views of the ground zero and Hudson river. Plus it's close proximity to century 21 was also an added bonus ;-) did not had to carry those shopping bags for long distances .
Did not had any meals so cannot comment on it but otherwise it was an excellent experience .
| 4 | null |
Best Location!!!
I celebrated my 50th birthday with this trip to New York, my 1st trip to New York. We booked 4 days and 3 nights at The Manhattan Club unaware of exactly where we would be located in proximity to everything. It was PERFECT! We walked almost everywhere when we were not taking a tour bus or the subway. We were not disappointed! Times Square, 5th Avenue, Broadway, Central Park are all within walking distance. We loved it and we will return.
| 5 | null |
Great value
This hotel is about 2 yrs old. Staff is great. Nice roomy rooms,clean. Cleaning staff is pleasant too. Breakfast was great. Upscale from the normal complementary breakfast. Good location. 15-20 mins from downtown. Walmart right around the corner. Rooms were priced just right.
| 4 | null |
Not Hyatt Quality
Stayed here the weekend of Aug. 11-12. The hotel is not anything close to what you would expect from Hyatt. Wall paper coming off of walls, stains on carpet, stains on furniture, small old TVs.The air conditioner did not work in our room, so they moved us to a "suite" that was a joke. The regular room was nicer. Just because it is a larger room does not make it a suite.This hotel used to be a Wyndam, the phones and trash cans still had their logos on them, We were on the 15th floor and could hear the doorman whistling for cabs untill 1:00 am. Also couldn't sleep because of all of the ambulance traffic coming from the hospital across the street. The location is great but this hotel is not worth the money, It's troubling to see Hyatt put their name on a hotel like this.
| 1 | null |
not paradise
We thought this was to be the highlight ending our US trip. We were mistaken. We had upgraded to a garden suite which i was informed by the hotel had a separate living area. This turned out essentially to be a windowless large walk in cupboard which was just broad enough to contain a very small two seater settee. It had a tv and a table but was so uninviting that we never used it except as a luggage room.
The bedroom was large and the bed and pillows comfortable but the furniture had a 50's feel to it.
Very basic bathroom. Paper thin walls.Between our room and the next door unit was a store for beds and mattresses the door of which was falling to pieces and wide open during our stay.
I agree with the comments of other reviewers that there seems to have been little recent renovation undertaken. Only plus points were the bar and restaurant staff and the guys outfront who called for taxis and dealt with luggage etc who were unfailingly cheerful, polite and helpful.
| 2 | null |
Over and Above
Stayed here two nights for business. The hotel and accomodations were first rate but what happened after I got home is what led to my writing this review. I discovered I left my ipad cord and perscription sunglasses in the room. A call to Josh in Security led him to immediately search the room , find the items and fed ex them for next day delivery. This to me is the definition of first rate service.
| 4 | null |
Lovely Old World Charm
This is a beautiful old-world hotel. I enjoyed pretty much everything about it, from it's quiet, convenient location on the west side (one block from the subway, two blocks from the National History Museum and Central Park) to it's comfortable room. We stayed in a Superior room which was smaller than I would have liked, but comfortable. I also found the air-conditioning did not quite keep up (this was during a heat wave in New York, where the daily temperature was in the 90s). Those complaints aside, I would definitely stay here again.
| 4 | null |
happy in seattle
Booked this hotel based off TripAdvisor reviews and we were not disappointed! room was clean asked for a room w/good views very accommadating for this request. bed is comfortable quiet our little fridge went out and they sent a brand new one right up! no problems at all very helpful w/information in regards to the city, very convenient to everything
| 5 | null |
Don't Stay Here
My sons and I were traveling back from a baseball tournament in coral springs and stopped here at midnight. I didn't notice much at first glance except that there was a guard sitting in the lobby. I should have left at that point. I thought perhaps he was staying there. I was so tired I simply got the key to our room. We had to park in back and take an old elevator to the third floor. You then walk on an outside cat walk to get to the room. It is more of a motel style. The pool looked dirty with an empty pizza box floating in it. The room itself although old, didn't look dirty. We were in bed for about 45 mins when we heard what could have been firecrackers, although it had just rained when we got there. My son felt it was gunshots. I said I would call the front desk to find out what was going on. The phone had no dial tone. We instantly packed up and checked out. Guard was still in the lobby when I left.
| 1 | null |
overpriced shoe box
A beautiful foyer, friendly staff, but tiny rooms, loud aircons - if they work! I was very disappointed and hated every night? The hotel is well located, but horrible to stay in. We upgraded the shoe box to a studio and had to move again because the room was to hot and the aircon did not work. In the second studio, it was too loud and whem we switched it off an aircon outside hummed us awake in the loud room. I expect more for almost 500 usd a night!
| 1 | null |
Awesome stay!
Some others complained about a couple things such as open shower but we thought it was great! We got the average room but it was still top-notch!
| 5 | null |
good choice for a city trip
We (2) had a superior room at the back side of the hotel - quiet and ideal for a good night.
There was no tea/coffee availabel in the room as expected.
The location is good, public transport nearby, bus M50 at 10th Av/50th street, subway 2 blocks at 8th Avenue.
Our room was clean, a bit outdated, bathroom was good.
Service personnel at front desk and concierge: not everybody was really friendly / customer oriented.
We would do it again - depending on the room rate.
| 4 | null |
Edison hotel counting on its past
Not the best ever experiance.Reception staff who dont seem to care.First night room no heating as been traveling for approx 20 hours left it till following morning told reception said they would see to it.Returned tea time still nothing went back to reception attitude of male receptionist oh ok will send some one ,15 mins 2 guys arrived did a patch up job and admited heating had been turned of as there was a leaking pipe packed it with room towels put up with it 2nd night.Next day got back mid afternoon message we where being moved to another room packed our stuff went to next room guess what no heating .bounced down to reception pretty mad now same guy on desk as other day told him problem he said "are you sure you are turning in on to heat"told him yes I was given a third room got to room tried heating yes it worked .Went out for something to eat got back room like a oven couldnt turn heat down back to reception,differant person on desk maybe get somewhere this time same attitude(16 years holidaying in usa never had such bad customer service and made person aware of this)Asked to speak to manager got deputy manager again made him aware of the saga from day one he informed me this was the first he had heard of the problem and was shocked immediatly gave us keys to a suite and a complimentry breakfast for the next day.Suite was better more like the pictures in the brochure.After a couple of days got back to a message from a customer service manager called her she seemed concerned about our problems and we recieved a second brekfast for another day.Still a few little problems with room ie movies on demand keep stopping playing but hey we have had heat.All in all poor hotel but with promise undergoing renovation could have been a cause but not for staff indiferance.Great location is its best assett
| 2 | null |
Honeymoon
Me and my husband went to San Diego for our Honeymoon. We stayed at wyndham garden. The hotel has a nice lobby, and good restaurant on site. The housekeeping were outstanding. Our room was clean every day. Front Desk provided good customer service as well. The only thing our room was not as nice as i expected. We stayed on the 3-rd floor and their was the damp smell in the room. Maybe it is because of the weather. The mattress was not very comfortable. If you don't have a car don't book this hotel. When I made reservation I have been told that hotel is in walking distance to restaurants and other attractions. After 2 days we had to rent a car. No contitental breakfast wich for $120.00a night is not acceptable. Overall it was a decent hotel.
| 3 | null |
Very nice but...
Very nice hotel and great location. But we were a bit disappointed with the fact there was not mini fridge or coffee maker. To get a cup of coffee was a bit of a hassle and especially waking up after a long night in the city we really could use a cup asap.
We ordered room service - which was prompt, courteous and very good (thy the Ahi Tuna Burger) and truffle chips - very good!
We've stayed at our share of Chicago Hotels (all of which 4 star and up) and would rank this among the better one's we stayed at.
| 4 | null |
Decent average Sheraton.
Nice hotel with very friendly staff.
Very nice and spacious lobby area.
Rooms fine, as expected of a Sheraton property.
Biggest disappointment was breakfast at The Daily Grill. I chose the buffet option. Expected a lot more variety. No cold cuts of meats or cheeses. Very limited breads and pastries. The continental options consisted of smoked salmon with garnishes (nice), fruits, yoghurts and a few breads and croissants. There was three warmers with hot options - potatoes, bacon/sausage and french toast. The only redeeming feature was the egg stations where the friendly chef prepared me a great omelette.
| 3 | null |
same problems on 2nd stay, the place just isnt clean
Pros:
- location affords access to every type retail, restaurant and entertainment imaginable (Sbux immediately next door was great)
- laundry on-site
- offers a 2-bed, 2-bath suite
- able to park right outside your room
Negatives:
- place was disgusting & seemed as if it hadn't been cleaned ... spots of blood on the sheet and wall, kitchen counter was filthy, bathroom was cleaned
- daily cleaning service wasn't very good either really improve
- rooms were a bit small (2bed, 2bath seemed less than 700 sqft)
I am a Marriott Platinum member & stayed with Marriott for 15 years, and have never seen anything like this ... Dear Marriott, please investigate !!!
so you
| 2 | null |
Good location
This hotel is located in a desirable area of New York because of its proximity to Soho, Tribeca and lower Manhattan. Restaurants and shopping galore. Just great to walk around the area. The hotel has little personality and cold upon entry. The room was small, though most hotels in its price range in NYC are also small. It was clean and I had no problem with noise and sleeping. The only complaint was that the heating unit did blow a bit much for the size room. But, considering the cost of hotels in NY, this hotel was a value if you want to be in this area.
| 4 | null |
Super clean, polite staff, great location
We stayed at this hotel for only one night, but were very impressed. It was absolutely spotless. The staff was friendly and helpful, and gave us drinks and snacks at check-in. There was a nice selection of cold and hot food at breakfast. The only negative thing I could possibly find was the bathroom lighting - it was elegant, but not bright enough for make-up and shaving. We will definitely stay here again when in Columbus.
| 5 | null |
lovely hotel
We have just returned from the Distrikt, lovely rooms, modern and fresh and clean. very comfy bed and pillows! Staff were very friendly. we had a problem with our safe and within 5 min of calling someone came to fix it! just a short walk madame tussads and ripleys and times square.
| 5 | null |
Very Nice
Stayed at the this hotel for 4 night. The 2 double beds were small, but, comfy. The room was an nice size room with a seperate bar area, 2 closets and small bathroom. The furniture was a bit outdated, however, the hotel had all of the amenities that you would need as a business and pleasure traveler. The staff was couteous and very helpful with directions and reservations to restaurants. The room was a bit pricey, but, staying on Park Avenue in NYC is expected. Overall, it was a very nice place to stay.
| 4 | null |
Failure on many counts
I'll be honest, this is probably the first and last time I'm writing a review. The Hyatt McCormick Place has moved me enough to do so. They've got a monopoly on the convention center and they know it. Prices are exorbitant and what you get for it is sorely lacking. The rooms are a completely disgrace to any Hyatt. Twice I've stayed here and twice the sheets in a new room showed stains. They were fresh sheets all pressed and tight but there were brown stains on the edges. The bathrooms are quite the joke, a cube like relic from the 90s that can barely fit a toilet let alone a bath. The shower lets out a high pitched whine every time you turn it on and the shower curtains aren't long enough to cover the entire bath and you almost always end up with a wet bathroom floor. The vanity fixtures are dated and barely functional. Even the closet is just a curtain drawn across a small cutout space.
The absolute worst part is the noise. The walls are paper thin. You here both adjacent rooms at the same time. It's not just a dull muffle, its full on conversations and even cell phones on vibrate. That is just downright ridiculous. Whenever a door shuts 5 rooms away, you get jolted up in the middle of the night. I'm not a light sleeper but this hotel design is a joke. And by the way, you can pay an upcharge for fridge in your room. Seriously???
Unless you absolutely have no choice or just like to suffer, stay far far away from this dump. Great service staff though. Nice, polite and almost apologetic knowing that you got suckered.
| 1 | null |
Location
Smallish room with good amenities. Comfy bed and reclining chair needed after pounding the pavement in the busy city. Close to shops and supermarket if you want to cook things yourself. Suitable for a couple only this had a window which not all places do so you can check the weather etc.
| 4 | null |
Friendly staff and great location
The location is perfect and the staff is very friendly, mainly the one from the Convention Center.
My stay was long - three weeks- but the staff made me feel at home.
The only negative point is the non available free access to the wi fi in the rooms (free wi fi only in the lobby).
| 5 | null |
visit from 3rd october till 10th october
rooms ok, bed also ok not very luxury but excellent location
people from the front desk very helpful
when we next year going to New York , for the price i take this hotel again
i recommend this hotel cheap en exellent location
| 2 | null |
TERRIBLE hotel!!!!
Nobody should pay a penny to stay here! I only wish I had checked out the reviews before I made a booking!!!
1. The guy at the front desk just stared aimlessly at me as I struggled to carry my suitcases through their very tricky front door. He no attempt to help me, even though I'm a woman.
2. When I asked the guy at the front desk for recommendations for a restaurant downtown, explaining that I just needed a general idea of where to go to for my GPS it took him literally about 5 minutes to understand this very simple request (his English was absolutely dreadful). Then he just kept directing me to look at brochures, even though I'd clearly told him that I'd never been to the area and just needed some very basic advice.
3. I HAD TO CHANGE ROOMS 4 TIMES!!! The first room would not lock from the outside - no good for leaving my luggage there. The second room's door was getting jammed so I couldn't shut it enough to lock the door, and I actually got trapped inside for a while. It took the front desk guy hitting it with his full body weight to get it open. The third room's electricity wasn't working on all the accent lights (and they dared to say it was my fault for supposedly plugging in my laptop, even though I'd never plugged anything into that room.) The fourth room's electricity socket didn't work, and wasn't the layout I'd requested. At 11pm I just gave up. Most of this happened between 10pm - 11pm at night, and the front desk guy expected me to wait for maintenance to deal with the electricity, despite having had a long travel day! When I finally got into bed in the final room he then disturbed me at 11pm on the phone to ask me about the electricity in the prior room. Unfortunately it was far too late for me to go anywhere else at this point.
4. The corridor smelt AWFUL, the paint on the doors was peeling off, and the paint on the bathtub was peeling off. They told me my room was non-smoking, but it stank like smoke.
5. The air conditioning machine in my room was extremely loud - like trying to sleep next to a hair dryer.
6. The manager was nowhere to be seen throughout all this, and they weren't even able to get her on the phone, not that night, nor the morning afterwards.
I called the chain's customer service to ask for a refund after the front desk guy refused a reasonable refund for all this hassle (he offered me 10% - approximately $4.50 for the hotel night from hell!) It took me a half hour to get through. They said they would contact me that day to let me know what progress they'd been able to make with the manager as they don't have the capability to do refunds, but I never heard back from them. I tried calling again, but they weren't picking up.
This hotel is supposed to be under new management. I don't know how bad it used to be, but the only hotel I've been at that was worst than this was in Mexico, and five times cheaper. If you have the choice between staying here and sleeping on the sidewalk, I'd seriously recommend the sidewalk.
Don't spend the $50+ they are charging per night - it's borderline a con. You wouldn't pay more than $10 in a hostel for this kind of crap.
| 1 | null |
Not impressed
This hotel is funky. The cool things about this hotel are the original artwork throughout which I was told changes often. The pool is great, with a full wall of water that you can hear from your room if you overlook the pool (you can also hear the music, not good if you'd like to sleep). The bad things are: The lighting in the room is not good. With only one small window to the outside, you get no natural light. Very dark. Also the bathroom lighting is terrible. Good luck getting your hair and make up done well. I love the Kuerig coffee maker, however, my room had two varieties of teas, a decaf coffee and a hazelnut almond coffee. I would have loved a plain old coffee. The staff should pay attention to that. The walls in the room are overly textured giving it a 70's vibe. there is no latch on the door, just a deadbolt. Someone knocked on my door at midnight and I felt very vulnerable. At least with a latch, any hotel employee with bad intentions would be kept out as would cleaning staff should you forget to put out the do not disturb sign. The elevators are old and rickety. The hotel just feels old, not upscale at all. It's basically an old hotel that has had a bad renovation.
I'm sure the deck on top is cool, but the bar is only open on Fridays and Saturdays. Oh, and the lack of Fox news channel on the TV felt totally intentional. Republicans are not welcome here!
| 2 | null |
The Best Hotel in New York
My experience at Park Central Hotel in New York was cool, treated us great, service was the best. The Ellen receptionist received us very friendly and guided us in the best way, he was always very nice to us and very effcient, helped us across our stay.
| 5 | null |
an old dowager
In its heydey the Chicago Hilton must have been magnificent. One can see by the public areas that this was a grand dame of a hotel. The entrance is breathtaking with statues, columns, elegant staircases on both sides leading up to an open second floor with vaulted ceilings where you find enormous ballroom type reception halls with crystal chandeliers and potted palms throughout. On the main floor the bar, open breakfast area, lounges and other common areas are lovely and more modern. There are fresh flowers by the 12 elevators. Although our room has two bathrooms which was wonderful, I have to say, the room was dated. The decor was old and although the wooden furnishings and curtains are updated and the bedding white and clean looking, and the carpeting that kind of design that hides dirt, there was a shabby or drab feel to the $189 room. It was more of a $125 room. The space where a fridge goes was empty so I had to fill the ice bucket with ice to have cold drinks on hand. But the hotel is in a great location... on lovely, wide and manicured Michigan boulevard opposite a green space and just the right distance from the noisy centre of the city. The hotel was fully booked and bustling with people there for a convention.
The concierge was particularly helpful in organizing tours for me and offering me maps and advice on several occasions.
One particularly annoying down side that I experienced everywhere I went and that is ubiquitous muzak! Even in the bathrooms off the lobby of the hotel there was a droning, repetitive, new age music that wore on the nerves. At the airport there is constant music. In restaurants as well. I am a music lover but this omni-present music had no melody. It was just filler noise.
Chicago was an amazing city with touches of Frank Lloyd Wright everywhere in the architecture. The blue-green canals that criss cross this city of immense skyscrapers were a surprise to me. There are something like 150 bridges in this windy city. But the most spectacular surprise was the gardens and sculptures everywhere! The beautiful plantings were not just in their meticulously groomed parks and squares but on major and side streets in the form of flower beds and big pots brimming with arrangements of variegated and colourful plants. The city is one big botanical gardens!
The only sad part about this city is the number of beggars you see on street corners. I was approached at least a dozen times by vagrants and I fed several of them.
Great city to visit but I would choose a more modern hotel.
| 3 | null |
Awful experience
I stayed at the Westin San Diego with my family Easter weekend. We booked 2 rooms once we checked in we booked a third room. Once we were there the service was ok. The Bell men, Valet and Luke at the front desk were great. Everyone else including concierge was awful. Before we got to the hotel we had several problems. When I booked the rooms I was told one thing. The morning of the reservation I had to call 3 times and even spoke with Rob the supervisor who was not very professional. While I was explaining my issue he says "Let me stop you right there!" Excuse me I am a guest not his friend. When we were disconnecting the call he didn't even apologize or say "Have a nice day". I the "Guest" told him to have a nice day he hung up the phone. Concierge wasn't even professional. The lady was standing at the concierge desk and tells us she can't help us find a restaurant someone else needs to help us. From across the room the other girl says "You can help them" She then helps us. There rooms are horrible for small children. Too much heavy furniture and sharp edges. I stay in a hotel in las vegas and california at least 2 times a month sometime 3 and this has been the worse experience we have had in a long time. One of the nights someone with a beanie was knocking on our door at 1:15am claiming to be the police. This place was a complete joke.
| 1 | null |
No quiet, no parking, no peace
I cannot recommend the Hotel Lincoln for several reasons. First there is the noise from three different sources: a bar/restaurant located on the first floor, the hallway PA system playing disco, calypso, and rock music, and noise from the street below. I woke up 45 minutes after falling asleep to hear people partying outside at the bar. I had to ask to change rooms at 11:30. I could still hear people talking on the 12F in my new room. Music from the PA can be heard all through the hotel constantly as well as in your room. It was really excessive. Making matters worse the hotel doors were left wide open so that street noise was audible in the lobby area and second floor. Second, there was no parking at the hotel and the hotel's website fails to mention anything about parking. When you pull up, there is valet parking for $44 a night and no other information about where to park your car. As it turns out, there is no parking nearby either. The sign indicating the cost of valet parking was hidden between the mailbox and bicycle rack, so do not think the hotel is providing valet parking for free. Third, I naively gave the porter a $20 bill which was the smallest bill I had and told him to take a tip and give me the change. He took $10, which shocked me. While you could blame me for this, in the end it is going to cost the hotel more than $10 after people read this review. Would you go to a hotel where you cannot trust the people who work there? If they view the customers as an easy mark for parking and tips, what does it say about the rest of the management? Fourth, more indicative of the management's failure to consider the customer's experience, the printer in the 2nd floor business lounge area did not work. Avoid this hotel and find a hotel that is honest in its dealings with customers.
| 1 | null |
Thanks for a Memorable Weekend!!
Our group arrived to the Brookshire Suites for Grand Prix. Thank You to Linda Walls who took great care of our reservations. She was very helpful and positive we would enjoy the hotel and it's amenities. From the moment we arrived we were taken care of quickly and able to start our great race weekend. All the great places she said to visit were within walking distance.
Location-superb. Staff-Awesome.. We will be calling you back for next year Linda!!!!
| 5 | null |
One-night stay
The good:
Clean rooms, good local, decent pool, great service (Cornelious burns was good enough that he convinced me to fill out this survey).
The bad:
The pool is located by the smoking spot.
No complimentary meals. In fact, the breakfast they charge for is not much better than the usually complimentary continental breakfast.
The dinner portions were large, but there was no fridge in the room leading to a quite a bit of wasted food.
| 5 | null |
A Fantastic Hotel
I found the service at the desk and in the room to be first rate. The staff were very friendly. The rooms were in great shape. The beds were very comfortable. They even had a Keurig coffee maker. Vicky Martin at the checkout desk was bright and helpful, even at that time of the morning(6 AM). The hotel is well placed, right above the Hershey Store, and surrounded by all manner of restaurents. We were able to go to shows and go shopping without any trouble at all.
A thoroughly enjoyable experience.
| 5 | null |
Grand location, not so grand hotel...
The location of the Soho Grand can't be beat as you're a stone's throw from all the lovely boutiques and restaurants in the area, a short walk from Tribeca and just a few blocks away from the West Village. The problem with the experience staying here is the hotel itself. I'm a former New Yorker so I get the NY mindset, and this has nothing to do with that, it's just the staff they've chosen to run this establishment. Our room was nothing like the pictures (horrible ceilings that appeared to be old slabs of wood painted white) and the interiors were bleak and unimpressive. Much to our annoyance, on our second day the room was flooded with the stench of cigarette smoke that was billowing down the hall, and we practically had to beg and plead with management to get a room change. Are you serious? Where is your common sense? You're spending a pretty penny in the first place yet they make you feel like you should just suck it up and deal with it because it's New York City? I don't think so. The room we were "upgraded" felt like a completely different hotel. The big "gift" we got at sign-in was a complimentary continental breakfast. I get that these are typically comprised of pastries and muffins, but what I received was a heaping plate of larger than life croissants. Now, how can anyone expect one person to consume three massive croissants? Does that seem at all appetizing for breakfast? Thanks but keep the free gesture. In summary, would I return? I love the area enough to consider it, but only if I see proof of a dramatic change...
| 3 | null |
Overall: a good experience
Meeting friends in Boston and where to stay? After a lot of research I settled on The Onyx partly because of the reasonable prices and partly because our friends had a good previous experience of the Kimpton brand. The welcome we had was excellent but the room was disappointingly small with a lot of rather large furniture in it. We had stayed in bigger rooms in New York hotels and that is saying something! There is efficient air conditioning in the room but it is very noisy, fortunately we did not need it on at night during our stay but we both agreed that during warm weather the noisy a/c would be very intrusive. The bathroom was spotlessly clean but there was no shower or bath gel only bars of soap and large bottles of shampoo and conditioner that were bolted to the wall - reminiscent of a budget hotel rather than the four star establishment that The Onyx claims to be. A sign on the bathroom shelf said that they would supply any toiletries that we needed ("If we haven't got it we will go and get it") but when we wanted bubble bath to ease our aching limbs in a hot bath after a day spent exploring the city, we were told that they didn't have any but that there is a "7/11 on the corner".
That said the front desk staff were very helpful and an honorable mention must go to Kate who helped us to find somewhere to eat even printing out the menus for us to peruse and then made the bookings.
The Ruby Room bar area is a dark and dismal but again the staff were keen and willing to help. Breakfast is served here which at $16 for a full breakfast it is quite pricey but there was plenty of it with cereal, fruit, a good selection of pastries as well as bacon, sausage and egg etc.
I would agree with previous reviews that the area around the hotel is a little desolate at weekends and it is not quite as well situated as the Nine Zero which is the other Kimpton hotel in Boston which is reflected in the room rate. However everything we wanted to see and do was within easy walking distance and if you don't fancy walking there is a subway station just two blocks away.
Overall we had a very favourable experience and will consider staying at Kimpton hotels again when travelling in the USA in future.
| 4 | null |
comfortable, but really loud
the hotel seems to care more about their business on their rooftop bar than the hotel customers.
I was on the 10th floor, and essentially under the DJ on the roof. They were very accomodating when I asked to change to a new room, but was asked "didn't the tell you when you checked it??" Really??
Even in the new room, it is difficult to get to the elevators to your room because there is a significant focus on the crowd going to the roof bar.
Stay here if you want to party, but not if you are on business.
| 2 | null |
Ugh....
Try number two with this review. My previous one was removed five days ago probably requested by the hotel staff because I referred to their staff members by calling them a name. Honestly they deserved it due to the level of servi....err can I even call it service? You make the decision.
February 23, 2012 9PM
Called the hotel directly to book a reservation. I usually attempt this before booking with Orbitz because I've found that some hotels will give you a better deal by booking directly with them over Orbitz or other websites like that. Anywho I ask to make a reservation the response I got was "You can only make reservations between 9am-5pm EST M-F". I ask another question and I get the same exact answer. Angry I hung up the phone and called back. I got a lady who explained the computer system was down and it would be best to call during the day tomorrow. I say thank you and I ask if I can register a complaint about the previous guy and she said "Sure you can. Thank you for calling Capitol Hill Suites" then hung up the phone... Normally this is where I would say to heck with these guys and book somewhere else, however, I was stuck between a rock and a hard place so I booked it through Orbitz. Later that night I wrote a complaint email to the hotel (remember this).
February 24, 2012 8PM EST
Since I already booked and PAID for my reservation through Orbitz we went to the front desk and they had no record of us going there. We showed them the email from Orbitz confirming our reservation and they wouldn't have it. Late for our reason for being there they told us we had to call Orbitz to straighten it out. I call them and get a hold of someone and she said I need to call the hotel. The Valet answers the phone and puts someone on hold. (In the mean time i'm in the lobby on hold with Orbitz who is on hold with the hotel.) The front desk guy comes back talking about a fax that should have come in. I let him know that Orbitz will be calling them. He runs to the back, I guess looking for a fax, and says he hasn't received a phone call from them. This took about 5-10 minutes over time. The Valet tells the front desk person "OH someone is on hold for you". Really?!?!?! took you 10 minutes to tell the front desk guy there was a call? Finally after another five minutes the front desk guy says "here's the keys to the room I'll get all the paperwork straightened out so you can go to your event. I upgraded you to the big room and I apologize." Thought great! This crap may work out.
Check out time
I'm going to admit here that over night we were a bit loud. When security came by and asked us to be quiet we said our good nights and went to bed. (I know hurts my credibility here but you will see why in a second). Upon our check out the front desk lady tells us that she is going to charge our credit card for rooms they would comp due to the loudness. ?!?!?! WHAT? you will charge me $200 per room that says we were the cause of issues? At that point I went off on the lady with everything that happened in the previous days it just piled into one.
| 1 | null |
My Stay at Ramada Austin Central, TX
Make sure you get a good rate. Pretty good place to stay. A little dated. Next door, two so so Hotels. Plenty of parking. Great free breakfast. The Manager Reception not so much. I know free is free but really, max two draft beers and chips! Staff was nice and helpful.
| 3 | null |
Average...some good, some not so much
The good - location and price. Really can't be beat. Assuming you don't get sick and have to spend a ton of time in your room this place is fine.
The not so - The room itself is pretty "meh." I think if I or my girlfriend were picky it could have been an issue. The tv didn't really work right, plus it was like 200 years old. The "queen size" bed was the smallest queen I've ever seen. I think in any city other than NYC it's called a twin. The real issue, though, was the curtains; you couldn't pull them all the way shut and our room would get unbelievably bright. I mean, this is an easy fix - get curtains that pull together. The white ones they have on the windows are fine for privacy at night but actually make the room brighter in the morning sun. If you are out late enjoying Manhattan get ready to wake up at the crack of dawn.
That said, I would still recommend this place for what it is. Though not worthy of four stars, it is acceptable and the location is simply unbeatable at this price point.
| 3 | null |
The worst stay ever
My wife and I travel often for leisure to NYC. We came across this hotel on booking.com and decided to book it as it was a brand new hotel in a great location and initially seemed to be appealing.. We checked in on a Saturday and the front desk could not be more clueless. It took us 25 minutes to check in because they did not have a room ready even though it was 4pm. We finally went into our room, we were shocked to notice how small it was and not even with a closet space. We called the reception and phone kept on ringing and ringing. Finally, we went to the front desk and asked if there was a room with a closet. The woman was rude and said that they were completely sold out. We had a horrible night and could not even sleep properly. The next day, we asked the reception again if there was a larger room with a closet and they were adamant about not moving us. We returned to our room around 5pm and our room was not even made up. Also the AC was not working properly. We had just given up. On Monday when we checked out, we asked to speak to the manager, a gentlemen by the name of Mr. Jose(forget the last name). He was unavailable. I left my contact details and till this day I have not been contacted.
In summary, this was my wife's and my worst stay ever. I highly discourage anyone from booking this hotel as it ruined our getaway in NYC. It is just not worth it. There is a wide selection of hotels in downtown, which I am sure we would have received far better service.
| 1 | null |
Grand it is not except for lobby
1. You have to pay for internet.
2. U can hear noise from other rooms outside too
3. beds are not that great
4. how to switch rooms x2 each switch room gets worse
5. pool is too small and yucky.
Two thins are good location and price but I stayed in better hotels for less price and no extra charge for net.
| 2 | null |
Burned, But Not Charred
First, the location is great - 1/2 a block from Times Square! The front desk people were friendly and service oriented in our experience, as were the concierge and doormen. Just blocks from great food, many theaters, and more Irish pubs than Dublin. But....
For $450+ /night, you can see the reflection of the Times Square's signs on the side of a glass building down the street, but not actually anything of Times Square itself. Rooftops of theaters mainly.
If your reflexes are not quick or you have children, beware the showers! The Edison is a classic old hotel, and so is the plumbing. The water temperature during showers varied greatly between luke warm and scalding. We had two younger grandchildren with us, and it was a great concern. They took bathes instead. There was also a scalding hot, bare hot water pipe that ran down the wall of the bathroom which was also a danger to young hands. The heat of that pipe heated up that LITTLE bathroom by a good 10 degrees over the temperature of the rest of the hotel room.
Although we enjoyed ourselves, we would likely look elsewhere for our next stay.
| 3 | null |
Nice Hotel
After many hours of searching, we chose this hotel for it's location. It was a good decision. We arrived early (9:00 AM) and were tired from our early flight. To our surprise, our room was ready and we were checked in. The room was average size and very clean. The staff is very polite, helpful and nice. We were able to walk to Fisherman's Warf and take in the sights. Several reviews mention noise, but we didn't have any issues. I would be happy to stay at this location again.
| 4 | null |
Looks nothing like on their website
Was not expecting a 5 star hotel but didn't expect what we were given either. The room was incredibly dusty and dirty, sheets and bed and carpet were visibly very old and did not want to sit on the bed let alone sleep in it, walls were as thin as paper, and within arms reach out the window was a brick wall so no sunlight. Needless to say we were out of here within the hour and stayed somewhere else. I don't know how anyone could find the hotel acceptable, it was disgusting! Possibly we got a bad room as it was nothing like the photos on their website!
| 1 | null |
Great hotel
Myself, husband and 12 year old son stayed here for 3 nights in April 2012, this was a lovely hotel and the staff were so friendly and helpful. Our room had a kitchenette which had microwave, fridge freezer and cooker in it which was great. Very spacious and clean, we were on ground floor and had a hammock in our own private bit of garden. The hotel was quiet, pool was great but not that big and can imagine in the summer it probably gerts very busy. We ate in the restaurant and food was nice as was service. Wi fi and car parking is free and you can park near to your room. there is loveley views all round this hotel and the location is great as Seaworld and Sandiego zoo only few minutes away. Would definately stay here again.
| 4 | null |
Mother and daughters visit Chicago!
My daughter and her 3 daughters visited chicago for the purpose of going to the American Girl dollnstore. We wanted a place to stay that was convenient and that had space for all of us! We got the american girl package and the girls were thrilled. Upon. Arrival they gotto register for the room. In the roomwere doll beds and chocolates for the girls. After coming back in. From dinner, there were goody bags with treats in the room. The hotel had an excellent breakfastbuffet and the pool was actually warm enough to swim in. (It was 95 degrees outside). We were close enough to walk with a 15 month old4 year. Old and 6 yearold. To mcdonalds,hard rock cafe, rainforest cafe and chesecake factory. We also walked to americangilr doll store...their favorite and the hershey store!
I would definitely stay here again!
| 5 | null |
Sadly Disappointing
I have a very mixed review. I stayed at the Marquis in the 90's, had a wonderful experience and was looking forward to this trip. The whole time I was there this week, I just couldn't wait to leave. There are some wonderful people and some who are truly awful - a bellman who yells at people as if he were the soup nazi (between blowing his whistle and yelling at the cabbies). You don't stand "exactly" where he points and he tries to move you to the back of the line? The guests weren't even considering complying with his idiocy. I asked simple questions and had staff roll their eyes and give me the wrong answer. I guess they expect everyone to know everything about traveling in NY - because they do? Definitely some bad attitudes here. The security, valet, bellhops & room service people were all very nice. My GPS couldn't find the hotel entrance, so I parked down the block and walked to it. Sam in security helped get a valet to come and drive it back for me, called the front desk (on the 8th floor) to help me get checked in (the eye rolling started there) and had a nice lady (who I don't think even worked there) show me how their elevator system works. The valet was wonderful. He explained that Wednesdays are the worst days to try driving in or out of the city because that's when the theaters have matinees, so driving out on Thursday would be a better idea. The concierge couldn't come up with a shuttle schedule, so advised to just take a cab, which I did most of the time - but shuttles were supposed to be included. The shuttle people were really awful anyway, so it was probably good advice. They left 2 busloads of us at the trade show. They were supposed to run shuttles until 5:30, but quit at 4:25. The driver just slammed the bus door and drove away while the van driver took down the sign and told us we were on our own and got in his van. There are some professional and caring people here. I wish they all were! As for the property itself, the decor was a lot nicer in the 90's. Now it has a really dated modern art motif with dizzying patterns in the carpeting and metal caging around the balconies outside the rooms. The rooms are unimpressive for the price. I was traveling on business. After a long day, I like to have amenities in the room. The room was clean. There are 2 ice machines in the entire hotel, one on the 8th floor and one on the 45th. There are no vending machines, but they did bring complimentary water when I called to ask. There's free wireless internet in the 8th floor lobby only (not exactly convenient). The room service was prompt and the portions, enormous. The omelet was delicious and enough to feed three people. The shrimp on the caesar's salad had an off taste, so that was a waste of $24. The towels were well worn - thin, frayed and whitish. There were plenty of them, but no robes or bathroom heat. There was an old beat up hair dryer under the sink, a one cup coffee maker and an iron. One of the phones in the room worked. The mattress was clearly in need of replacement, but the bed had 6 pillows. I guess the bottoms line is, this place was not warm and fuzzy and I wouldn't stay there again given a choice. It could easily be fixed. I just don't understand why management let it get to this state.
| 1 | null |
Always a pleasure
This hotel is unbeatable - service is great - rooms are always nice - plus it is quiet
| 5 | null |
Not a good experience....
We stayed at this hotel two nights last week(the day before and the day after our cruise).The first night we flew in late and didn't arrive to hotel until about12:30am, the night auditor was INCREDIBLY rude and seemed as though we were a nuisance to him when we verified that we were in fact placed in a Non-smoking room. He said yes, when we got in our room it reeked of cigarette smoke, when we called down from the room and asked to be moved he said that there is no smoke smell in the room (basically calling us liars) and that if it smells of smoke in the morning we will be charged $250! After arguing with him he reluctantly moved us. The second room was clean and smoke free. Also on the website I booked the room on, think it was Orbitz? it showed the hotel having a nice pool. When we simply asked this employee where the pool he rudely replied, "No, we don't have a pool and we never have had one." Also asked for a late checkout they said the only way they can do it is if they charge us...bull. Hotels extend a checkout a half hour to an hour as a courtesy...it just how the business works. Charging for a late checkout on a Tuesday when you have hardly any guests in house and a low number of arrivals is absolutely sheisty, I know how guests should be treated and I was sickened by this employee and the hotels lack of hospitality. On our way to the cruise ship the next day the family in the shuttle with us was saying similar thing about the staff there. Cheap Hotel but NOT worth being treated terribly by the staff. DO NOT STAY HERE!!!!!!
| 1 | null |
Week in Downtown Seattle
Floors below 18 or so hear plenty of street noise until 1-2am, and have limited view. Bath shower/tub are small. Housekeeping is fine but expected better from G-Hyatt. Hotel self-parking, in a word, "ridiculous" (nearly as much as the rental). Excellent closet space and windows, but tight bdrm area in our corner suite.
| 4 | null |
Perfection to a T!!!
Love this Hotel, great location it’s convenient not far at all from all the major freeways. Hotel is very clean, noticeably newly renovated and the ambiance is just simply a Wow. But over all what I was most impressed with was the outstanding and sincere Guest Service I received from every employee there, whether it was the Front Desk Agents, Bellmen or the Valet attendants. Having said that I would like to give a special thank you to Maria, Daniela, Jacob and Kimberly you all where great. I promise you will be very happy to stay at this lovely Hotel and get the honor to receive some of that great Guest Service I was telling you about. P.S. Please don’t deny those cookies they are to die for.
| 5 | null |
Terrible hotel
Hotel staff was lazy, rude and unprofessional. To your requests and concerns they will shout on you back, not helping at all.
They have tried to charge my credit card two times, for a double amount.
We could not check in and enter the room before 16h. Moreover, they could not give us clean sheets and towels (?!) until 20h that day.
The room and bathroom were far from clean.
There was a huge hole above the window, where the AC device is (20cm on each size of the AC). So you are sleeping next to the opened window, which is impossible "to close". It was freezing and noisy (ventilators from another building, less than 5m away from the window, working 24h a day).
Internet was free but poor, not working at all. Not even during the night, not even in lobby. I could not receive/send very simple emails.
Don't let them blind you with their "complimentary coffee and tea", "free internet", "no charge for pets". This hotel is very bad value for money and you should avoid it.
I use to spend 100 days a year travelling all around the world, usually staying in 4 stars hotels. This is the worst hotel I have ever been it.
Location is good but everything else is disappointing. Shame on hotel management.
| 1 | null |
Too Isolated For Us
When visiting San Diego my wife and I normally stay Downtown near the Gaslamp District. This time we stayed at the Sheraton on Harbor Island. If you don't mind being away from the action the hotel is nice. We walked around the marina and the island looking for something to do. We finally got in our car and went to Ocean Beach to watch the sunset. Then we went to the Gaslamp District to party. On the way back to the hotel a group of bicyclists named Critical Mass were doing their best to obstruct traffic the entire length of Harbor Drive from the Downtown to the Airport. At the main intersection between the airport and the Sheraton dozens of them rode in cirlces obstructing the intersection for about 8 minutes. When we got back to the hotel all the $22 self parking spots were taken. They finally let us valet our car without charging us extra. When we got back to the room it was hot. The air conditioner wasn't working. They sent a maintenance man up to fix it. He found that the system that shuts off the AC when the balcony door is opened wasn't working (even though the balcony door was closed and locked). He had to bypass that system to get the AC working. In the future we'll stay downtown near the Gaslamp District where we've never had problems.
| 2 | null |
In the Middle of Everything but Quiet and Comfortable
There are many options near Broadway, Times Square, and Rockefeller Center and we chose this one because we got an airfare deal through Orbitz. We also chose it because of it's quirky, artistic theme and reviews who told of a quiet room. The bed linens were white and fluffy with plenty of pillows and blankets. The bathroom was black marble with tons of white towels and toiletries. They provided a nice wall mounted t.v., nice hair drier, terry bathrobes, and other normal comforts. It was a normal, average size NYC hotel room (tiny) with normal concierge service. They offered only cold, weak coffee in the morning and the wine hour was too early in the evening and probably designed to bring in restaurant patrons. We never attended but walked through it on our way out. The street is dingy and small but right in between Ave of America's and Times Square. There is a fantastic deli market next store for wine and sandwiches. The biggest plus was that they stored our luggage before check in so we weren't burdened during our first day in the city.
| 3 | null |
Save yourself the worry and stay at the hotel across the street
I was staying here for business a few weeks ago and had a very poor experience, as did the rest of my group. The manager on duty was extremely rude to our group and made us feel as if we weren't appreciated or even wanted at the hotel. We arrived around 2:30pm and were rudely told not to check back until after 4pm. She didn't make it convenient for us or even bothered to take our numbers to call us when the rooms were ready.
When we were able to check in, my room door was slightly ajar, which frightened me a bit. The rooms lights were all on, and some of the maid's supplies were still in the bathroom. The next morning I went to make coffee and the maid had not cleaned out the pot prior to the last guests departure. I had a gross, soggy, cold bag of coffee in the dispenser, with a carafe full of stale cold coffee. Gross!
Never did the staff ever make us feel welcome, the rooms were subpar, and the food at the restaurant was just plan terrible. I will never stay here again.
| 1 | null |
Mum & Daughter Stay at the Edison Hotel NYC
I stayed at the Edison Hotel at Times Square NYC for a long weekend where I met up with my daughter who had traveled from Australia (I'm from England).
The room we had was dated, decor in a terrible state, and my sheets were not clean. The carpet was frayed and the bathroom was in a very poor state. The rooms definitely need some money spent on them as no one has done anything to the rooms in a very long time. The room itself was hot (air conditioning was ineffective), small and cramped, the only "outlook" we had from the window was a direct view into other bedrooms not very far away. Overall a very dark, dull, depressing room for our stay.
I have since contacted the hotel to complain but they will not even partially reimburse me as a goodwill gesture and for good customer relations, although they have offered me 10% off my next stay. (Will I go again to that hotel - NO!) I was informed that they have 'Signature' upgraded rooms and suites that are fully equipped, but at the time of my booking no twin rooms were available and of course they are a lot more expensive.
The hotel has extortionate charges for what you actually get and it is NOT good value for money. Do NOT stay at this hotel, there are many hotels in New York to choose from that would be better furnished and more comfortable than the Edison, in just as good central location.
| 1 | null |
Baymont stay
common areas were in need of remodeling.AC did not work properly. Wanted bottled water was none to be had at the only vend area, asked if a store nearby was told not to walk to it because it was unsafe. Bedding was in need of replacement. Paint peeling in bathroom.
| 1 | null |
Very nice hotel with casual yet upscale feel
Me and my boyfriend stayed at Zaza for a weekend. The atmosphere was very friendly and casual, yet had an upscale feel to it. Good service, comfortable and stylish rooms and by far the most comfortable bathrobes I've ever worn. This is a great place for the urban people who want a great hotel, and not for a conservative couple who are into traditional hotels. One thing I liked was that each floor has a coffee service in the morning, and people are encouraged to get it in their bathrobes.
| 4 | null |
Hotel is sad, staff excellent
The title says it all really. If it wasn't for the staff, I would be giving this very few stars.
Don't get me wrong, it's all clean, but everything at this hotel is sad. The lobby is being remodelled so is sad. I arrived late at night, got into my room, the light switch by the door switches a miserable lamp at the entrance and I had to stumble around the room to find other lamps and find out how to switch them on. Even with all the lights in the room on, it was sad. There's no safe in the room at all, amazing for a hotel like this. You can't use the fridge, reserved for minibar use, so I got staff to bring one up. They were very friendly and helpful for all requests like this.
Apart from breakfast, I saw practically no-one in the restaurant, which was also sad.
It's a shame really, but the hotel urgently needs modernizing.
The bed was very comfortable, with plenty of cushions.
| 3 | null |
Great Service at the Riverwalk Hotel
This was my secind time at the Contessa. The first was in 2006. Can't rememebr much about that vist, but this one was exceellent.
Was there for a smaller "convention." 100 people. All of the group functions were well done from the breakfast buffets to the evening meal.
Several events on the terrace overlooking the Riverwalk. Great location.
The rooms were actually 2-room suites. Quite large and well designed to allow me to get up early and work while my wife slept-in.
Finished our stay with a glass of wine on the patio just outside the bar/restaurant.
We will be back.
| 5 | null |
Tiniest "Suite" Ever
We reserved a King non-smoking room for two nights...and only stayed one. We were under the assumption that if the name of the hotel is Hawthorn SUITES that all the rooms are suites. The rooms we were given were so tiny there was barely room to walk around the bed - and that's all there was, no couch, no chair, no desk - just a bed and a tv. I say rooms because the first assigned to us had a malfunctioning air conditioning. To resolve this situation we were given an identical room with an older model air conditioning that at least worked. The bathroom in both rooms had carpet halfway in (up to and underneath the sink)...in no world should carpet be found in a bathroom, most especially not in a hotel. YUCK. The wallpaper was peeling in both rooms, much worse in the bathrooms. Also, the one elevator we could find was of questionable operation as the doors didn't seem to want to open - I suppose they were tired like everything else in this hotel. There was a free hot breakfast (I believe this is a weekend only situation), but there were SO many people there that getting to the buffet was impossible and finding a table even harder. I would hate to try to get breakfast on a weekend when the hotel was full - it was quite a large hotel, but the breakfast area comfortably seated only about 50 people. When we checked out after one night and told the front desk clerk (the same who had checked us in the night before and switched our rooms for us - 12 hour shifts?) that the room was just too small and dirty her answer was "OK." Not I'm sorry, no we have larger rooms for a higher price, nothing, just OK. The location was great though - right by the airport with lots of restaurants within walking distance.
| 2 | null |
Nice Room and service, various problems
Neighborhood is a bit sketchy but parking available in hotel. Since we were visiting downtown, the location was okay. Single elevator access to room floors is old and slow. Hallway on second floor was littered. First room assigned to us on second floor was clean but had a door connecting to adjoining room. Fortunately we arrived in the afternoon. When our neighbors arrived just after we first entered our room and we could hear every word said between them. After offering to call our neighbors to tell them to keep quiet, management gave us a new room on 4th floor without any connecting door . The problem was our neighbors were talking normally. We didn't feel like sharing our conversations with them either. The new room was quiet with nice bed and decor. Unfortunately the sink drain leaked on to the bathroom floor. No major problem, just a wet floor when you used the sink. The breakfast included many nice options and the coffee was decent quality.
| 3 | null |
Words can not describe how awful this place is!!!!!!
This place is cheap for a reason. Had I known how disgusting this place was I would not have even booked and would have stayed elsewhere. It was loud and I had people loitering and yelling in front of my window at 6am!! Who does that??The peep hole had a napkin stuffed in it and there was a bullet hole in the ceiling above the sitting table in the room.I have never had such a restless and uncomfortable night in my life.I have no problem with the Motel 6 chain. I have stayed at numerous ones and have had great expeirences but this one was by far the worst hotel stay I have ever had!!!
| 1 | null |
Perfect hotel stay!
My husband and I spent a week at the Orlando in early May. I chose it because of the location (near shopping and restaurants; centrally located for the various day trips we were planning) and a very positive experience with a helpful reservations clerk on the phone. Our stay was memorable. From the first day we were greeted by name as we came and went. Service was exceptional. The room had been recently renovated; it was spacious and comfortable. The bathroom was small but beautiful, new, and well arranged to accommodate a week's stay. We had a room at the front of the hotel with a view of the Hollywood Hills; although the twinkling lights at night were pretty, the daytime view was pretty ordinary, so I probably wouldn't pay the extra fee for this view in future. However, I will definitely stay at this hotel on future trips to LA.
| 5 | null |
Great stay thanks to staff
We visited before and during the hurricane. We appreciated the larger rooms and the separate bed and living areas. The staff was terrific, with special thanks to Gracie and Robby who helped keep us sheltered when our flight was delayed.
It was my first time in an Embassy Suites, but it won't be the last. The free breakfast and Managers Receptions make it a tough place to beat.
The rooms were very clean, staff was sincerely friendly and helpful, and in a safe neighborhood. I was probably most surpirsed by how quiet things were in the room. I can't remember the last hotel stay where I didn't have a pretty shrewd idea of exactly what my neighbor was doing. (I don't miss that).
The pool is on the small side, which made it great for the kids. I depth is 3'3" for the whole things, so we could enjoy a book while the kids swam.
| 5 | null |
Not what I remembered
I had stayed here more than 15 years ago and decided it was karma to return with my husband. The hotel has had a major make over but over all it was still old and tired. I requested a room with a view, submitted an upgrade request and if you can call peering between two buildings a view then I guess that's what we had. The property was load, to much car traffic within the complex near our room. The new pool area is nice but the other areas need updating. We enjoyed a nice dinner at the main restaurant, couldn't even get into the one on top of the hill with the view. The room was clean but even with a suite it was small and for $200 a night it was over priced.
| 2 | null |
not a fan of large chain hotels but they delivered
as said, I am not a fan of this kind of hotels, but had to stay here because of business, but, Ill have to say I was not dissapointed at all with the service, althoguh I would say we didnt have a fresh start. we had to call and let them know of our late arrival, we didnt get there until past midnight, but was surprised when we parked and waited for a while and no one showed up from the valet or the bellman. this is a 4 star hotel and you would think someone would have been availalble to meet us, but they didnt. It took them a while to respind. after that, evertpything went smooth. good and friendly service, rapid and excellent attention, a good hearthy breakfast and clean facilities. overall satisfied with the quality. another dissapointment, nowadays that everybody offers free wifi it is a downside ro have to pay for the service
| 4 | null |
Never stay here, Horrible, Rude, Inconciderate Over Priced
Over all, I was very disappointed with the service, the staff and the downright disrespect that your staff gave us. Regardless of how someone dresses or looks should not be a reflection to how one is treated in your hotel. We were there on vacation and we were dressed appropriately for the weather and for a lengthy amount of walking. For the matter of not dressing to an UPSCALE appearance does not constitute to be looked down upon and treated so rudely
| 1 | null |
Great hotel!
My friends and I stayed at the Intercontinental for a week during Thanksgiving 2012. It was also my birthday weekend so we wanted to relax and see the city. The hotel is beautiful. My friend who is workout fiend raved about the gym and the hotel. You can't beat the location we walked to Union Square, church, Tropisueno restaurant, Sbuks, it was all in walking distance. Everyone was super helpful the concierge were always happy to help us check out a new part of the city. Even the bellman Ernest was so pleasant and friendly every time we saw him. The front desk staff were professional but not as charming as Ernest or the concierge I think. They seem a bit closed off (shrugs). We were there for a week so we got to know everyone. The rooms were clean with awesome view. We were on the 20th floor. Just incredible. The beds are extremely comfortable. Since it was my birthday the hotel manager sent up sweet treats and a bottle of champagne which I thought was really nice! My only complaint would be housekeeping not as on it as you would think they should be. Our plates and champagne glasses sat there for three days, along with the ice bucket...but meh..maybe they did want to risk if we weren't finished. But I think it was pretty clear. The hallways are clean. You do experience some noise if kids are running around..yep that happened the last two days we were there. You could hear them, but maybe an isolated thing..not sure. If they could fix one thing it would be the room doors. They slam automatically, even if you try and do it quietly. You could constantly hear doors slamming especially in the morning...not a major problem, if you're a light sleeper it could be. We ordered room service. The food was delicious I thought, one of my friends didn't like the french onion soup but to each is own. I stayed at the Intercontinental in NY and loved it. I think I really like the decor in the NY location better dark wood, cobalt blues, and creams. The San Fran location is more earth tones which I think can make it look outdated even though it's a fairly new hotel. Overall I great place to stay while in San Fran, I will definitely return!
| 4 | null |
Not worthy
In my experience this is not a 4-stars hotel. Maybe I had bad luck with the room I was assigned, but it was very small, noisy, with a small bathroom w/out ventilation, old, bad painted walls, etc. After one night I cancelled my reservation and moved to another hotel (thanks to hotels.com very good reservation services) for the same price and a 4-stars room & service.
| 1 | null |
NIGHTS OF THE LIVING CRITERS
Our room was infested with crickets and bugs we have never seen before. The smoking rooms were the ones that attracted the most bugs, so i called the front office to switch to a none smoking room. We got there, and whata ya know...More Bugs. They were in the bathroom, THE BED, and the door way. We will not be returning.
| 1 | null |
No customer service
I was very disapointed in the service. I felt like I was at a motel instead of a Resort. No one wanted to do there job. Ask to have my golf clubs sent to the golf shop, was told I had to find out which course I was playing, Don't they have a phone for that? Ask for a fan to be sent to my room, never show up. Had to go request it twice. No service at the pool. They never replaced the soap or shampoo in the room. First night there the fitted sheet keep poping off. It was the wrong size. Had to request them to be changed. I think that the Hotel staff and the golf staff don't work well together. It was like the Hatfeilds and McCoys's. For the money there at better places to stay that will give you the service that should come with the title Resort.
| 2 | null |
Medway Walk
Hotel is idealy situated near waterfont rooms okay but noisy, had to have aircon unit changed but done pretty quick after first failure, staff very good this hotel was very busy when we stayed.
Breakfast very busy and the staff worked very hard to keep things moving and did a great job under the circumstances.Trams stop close for Gas Quater and hotel bus if it's in was good. Great walking area Downtown San Diago and Water Front, U.S.S Medway a must need more than 5 hours to do her justice.
| 4 | null |
The Andrews Hotel San Francisco
My overall rating of this hotel is real poor. Parking was charged at $51.00 dollars to me and after realizing the parking for the night was only $35.00 down the street. The room and restroom was real small and pictures do not reflect the size. Placement of the mirror in the bathroom at such a weird angle that the mirror didn't serve its purpose for a mirror to even be in the bathroom. The view that we had was of a parking alley that was real loud do to the cars being parked out there. To make thing worse there was a couple arguing in front of the hotel and the staff was unable to keep them quiet because they were not arguing in the hotel and that we just had to deal with it. I will not recomend this hotel to friends, family, or even my worse enemy. To put in simple plain words we will not be returning again.
Alfredo C. & Stephanie G.
Visalia, CA
| 1 | null |
Awesome 4 night stay
Well, 3 nights at least. On the last night, someone next door (couldn't tell which side so we couldn't complain) left their TV on all night and soundproofing wasn't great. Complained to front desk and they took $50 off the bill.
Otherwise, service and restaurant were great. Skypad on third floor had a partial ocean view and view of the big patio below.
Location on PAcific Beach was awesome. Very laid back and kinda cool with all the surfers, joggers, walkers skateboarders, etc. Great place for long walks on the beach and boardwalk.
Room was good and bed comfortable
| 4 | null |
Will definitely return!
I was surprised by my husband with a trip into NYC for my birthday, and as a 1st time visitor, I had no idea what to expect...staying here was absolutely perfect. It's not fancy...it's home. It's not a chain hotel...it's local. It completed the whole experience of being in Manhattan for the first time. Do your research and expect exactly what they tell you. No elevator (you're walking everywhere anyway, what's a few extra flights of stairs?) no internet except on the 1st floor (seriously, it's Manhattan, find something else to do besides checking your email), and be prepared to thoroughly enjoy your stay at 254 E. 74th when you're not out enjoying everything the city has to offer.
Oh yes, and I happened to leave a personal item behind in the room, and Danny was great about getting it returned to us!!
| 5 | null |
Really good location, but unless you are using the pool or gym not the best value
First the plus points, the Essex Inn has a great pool, and for the size of the hotel the gym (with Life Fitness equipment) is very good too. The WiFi works throughout the hotel so one can relax in say one of the sunloungers by the pool and still be connected.
The hotel is in a great location; everything seems to be walking distance.
Service was fine, but not great; for example, when another bed was requested, accompanying extra towels were not provided, and when these were requested they took ages to arrive.
I was less impressed with the rooms. The airconditioning is old and outdated and doesn't control the temperature very well. This is made worse by the fact that if you go at a particular time of year, you can only select heating (or cooling). In our case, as it was October, even though it was really pretty warm, we couldn't cool the room and had to open the window which made the room noisy.
For what the hotel is charging, the bathrooms really need updating. The bath surround in my room was a horrible linoleum/vinyl, and the temperature of the water could not be thermostatically controlled.
Overall, if you won't be using the pool or gym a lot, I would look elsewhere as other hotels in the area such as the Best Western provide larger and better equipped rooms. If you do want a nice pool and gym, this makes up for the shortcomings of the rooms.
| 3 | null |
Wonderful stay in a beautiful hotel
My wife and I stayed for three nights in the Four Seasons in a sixth-floor premier executive suite in celebration of our anniversary this month. We had a beautiful corner suite with nice views of the Cathedral and Logan Square. From the time we arrived at the hotel and were greeted by the doormen and the bellhop, we felt like family. Everyone was very friendly, helpful, and you could tell their first priority was customer service. Our suite was large. And even being right off the street, it was surprisingly quiet. The king-sized bed was so nice and comfortable. High thread count sheets, plenty of pillows.
We had dinner the first night at Fountain Restaurant. It was fabulous .... first class dining. Perfect for special occasions. Before we arrived, the general manager Brent had suggested getting tickets to the Barnes Foundation. I tried the Barnes Foundation website, but there was no availability for the days we could attend. So instead, I bought tickets for the Philadelphia Museum of Art. I let Brent know that I tried unsuccessfully for the Barnes Foundation, but were looking forward to the other museum instead. After hearing this, he arranged for some tickets for us and we were able to see the Barnes Foundation as well!
The Four Seasons is a first class hotel, well deserving of it's five star AAA rating. We had a wonderful experience! Close to the major museums, The Philadelphia Museum of Art, The Franklin Institute, the Barnes Foundation, and within walking distance of many of the other sites. Made for a great anniversary weekend!
| 5 | null |
Should have higher ranking
We had a faboulous 3 nights at this hotel. It is a little off the main drag which is nice as the area is quiet. 5 minute walk to the nearest Metro (Smithsonion). You can walk easily to three of the 7 (I believe) Smithsonion museums all of which are free entry.
The staff we encountered were ALL very courtious, very helpful and informative. we do not tip all the time so this was not the rationale for the service we received.
We had adjoining rooms, not requested but a nice touch as we are a family. These we found spacious, as too were the bathrooms both having a seperate shower which is nice. Lovely fluffy towels of a decent size and nice bathroom products. yes it is 5 stars so one should expect some or all of these things. However, they are not always forthcoming.
If I were to go to Washington DC again I would most definately stay in this hotel.
I am sorry to leave some people out as everyone was so pleasant and all gave exceptional service save one evening when my husband asked for a Creme de Menth with crushed ice and the waitress in the bar said they didn't have any, he then asked a manager who passed (they are high profile which ensures top sevice) he replied of course sir. Request granted.
Another evening we had a snack here too after a baseball game the chicken lollipops which are like little chicken drumsticks for want of a better discription in a lovely sweet chilli sauce. Service was great.
The stand out staff were definately Eugene & Markos on the front door and the lovely lyn and Clyde concierge team we dealt mainly with Lynne who was extraordinary in her personalised service. With local knowledge she was more than happy to share.
Such a pleasure staying at this hotel. Not like a big city hotel at all.
| 5 | null |
terrible staff
It took more than one hour for the front desk just answered me a simple question when I checked in the same time with a group of football players. That woman was so busy flirting with all those football guys and degraded me completely. Worst personalty I ever see. Will never come back again even it is free.
| 1 | null |
Dirty
This hotel is prematurely run-down. I arrived from a late flight at midnight and had get switched to four different rooms before finding one that didn't smell like cigarette smoke and/or have stains all over the carpet. The manager was extremely apologetic.
| 1 | null |
Very nice hotel but little dry
I had a business trip here a few months ago and it was great. Beautiful rooms, good food, nice bar and lobby. The place is huge, really fit our needs. My one issue, no fridge in the room and no cups or tea or anything. On a business trip we are given tea and coffee etc. but not in our room. After a long meeting I want a cup with some water or something. They gave water with the turn down service, but jeez provide some extra, those rooms are super dry. Other than that, I can't complain, a really nice and clean hotel.
| 4 | null |
Great place to stay in D.C
Stayed at the River Inn for four nights in June 2012. This Inn is just a great place to stay while in D.C. It is close to the downtown tourist areas, but is in a more residential area of Foggy Bottom. The metro is close by and there are many nice restaurants in the area. The room itself was lovely. Large, spacious, very clean and comfortable. The Kitchenette was an added bonus. The price for parking if you bring your car (as we did) is a bit high, but on average with all other hotels in the D.C. area and not more than we ex pected. I walked each day to the downtown area which took no more than 15 mins. If you are not much of a walker the FoggyBottom Metro station is only a couple of minutes from the Inn. I also purchased from the front desk, a voucher for the Big Red Bus. They have three routes in and around the D.C. and Georgetown area which allows you to hop on and hop off. I used the bus to get to areas that were further away like Georgetown and then walked around. We have been to three other hotels in this area in the past, but the River Inn is the only one I liked enough to go back to. We have already made reservations to go back in October for another four days
| 5 | null |
should have known, when my key card didn't work
I noticed that previous guests have commented on the cricket infestation and filthy carpets and lack of ice machine. I wish I had read this review before booking my stay here, because none of those concerns have been addressed. Furthermore, I would like to add the following comments:
1. I had to replace my key card EVERY day over a 4-day weekend, because the locks/key cards malfunctioned.
2. For some reason, the maid service neglected my room EVERY day over the same 4-day weekend.
3. The T.V./cable gets horrible reception.
4. The stairwells smell horrible.
5. Some of the lamps do not work in the room.
6. The vending machines did not work.
7. The faucet and shower leak.
7. I'm not actually certain that this hotel employs anyone. After checking in, it was nearly impossible to find an employee at the front desk, or by dialing "0" on the room phone.
I booked this stay through priceline.com. That was probably my mistake. I only spent $40/night, but that was too much for this horrible place.
| 1 | null |
GREAT HOTEL FOR FIRST TIME VISIT TO SAN ANTONIO!
i Always stay at a Hyatt when I am on business as they are conveniently located and safe for females traveling alone. Terrific service, room was clean and had all the amenities I needed! Staff were smiling and willing to help. There were a few conferences going on in the hotel when I was there but you would never know it! Nothing was disrupted and I had good meals and tranquil evenings.
The ONLY thing I would say about the hotel is that it is VERY DARK inside the lobby area and the atrium! Kind of depressing!
| 4 | null |
Not a pleasant stay
This is a beautiful old hotel - the lobby is gorgeous. The location is great, very close to Grand Central Station. The room was tiny and uncomfortable although it was clean. What made the experience truly awful was the attitude of the staff. I have never encountered such rude and unhelpful people anywhere in the world. The front desk staff (not just one of them, all of them) seemed especially good at making guests feel unwanted and unwelcome. They made me wait while they gossipped with each other, made rude remarks about hotel guests within my hearing (and probably within the hearing of the people they were talking about) and either offered no help at all when asked for assistance or made completely nonsensical suggestions. Truly the most negative hotel experence I have ever had. I expected rude behavior from some people in New York - hey, that's the reputation the city has - but honestly the staff at the Roosevelt were the only unpleasant people I encountered in the Big Apple.
| 1 | null |
One of the top hotels in Boston?
There was no shortage of magazines lying about our room at the Eliot extolling the virtues of the hotel. Travel and Leisure listed it among a handful of hotels it deemed the best in Boston. Really? My husband I cannot concur. In our experience, a good hotel has a defined and relatively roomy lobby. There is almost no lobby in the long narrow entrance to the Eliot: In and down a few steps to check-in and then up elevators inches from reception. The only public spaces in the hotel are in the restaurants. We tried to get into Uni, which is acclaimed, but found that it closes at 10 pm even on evenings when a Red Sox game lets out around 10:15. The room: Ours was rather ordinary, actually, particularly in its bureaucrat beige color scheme. It was a suite, which is almost always good news. Ours, however, overlooked the hotel compressors and the brick building next door that had its own compressors on display. No point opening the drapes. There was literally nothing good to see and very little light available to the room anyway. A little space off to the side looked like a small kitchen with sink and counters, until we realized that this "kitchen" did not have a coffee maker or a pot for boiling water. All it had were wine glasses, an ice bucket and a pay as you go, ordinary as sin mini-bar. The bed: no reading lights above --and this was a very dark room indeed --and a mattress well-dented by every body that came before ours. Clearly, all had slept on the side nearest the table holding the only light. And now the climax: the internet. Internet access is not free at the Eliot, which is itself ridiculous, but we paid the minimal amount to AT&T to use our computers in the room, per the instructions. After getting a receipt online we got no internet service. We called the front desk. They put us in touch with their technical support people who could not resolve the problem. We eventually gave up on accessing the internet in our room. Service is supposedly great at the Eliot. Really? Under the circumstances, wouldn't it make sense for management to send up a laptop or offer us free use of the business center? No such luck. Here's our advice: if you want a very good boutique hotel experience in Back Bay, check into the Lenox Hotel. It's warm, outgoing, charming, cozy and has a great bar in the lobby that is frequented by locals. That's where we're going next time.
| 3 | null |
Meh
I've stayed at this Hampton Inn quite a few times now. Pretty much every time I'm in Seattle for business I stay here because it fits right in with what my company will pay for a hotel. It's not an awful hotel as it has the usual Hampton Inn amenities but it's also not a great hotel for a few reasons. The first reason is that they have rooms literally right at the street level. As I'm writing this review there is a tour bus of teenagers exiting a bus right outside my room. Not the best way to end an evening when you'd like to get some sleep, and definitely no privacy. Second, as others have said, it's a hike to get from parking to the front desk. That wouldn't be so bad if there was actually parking that would fit a modern small to midsize car. I'm not exaggerating when I write that only Smart cars will fit in their parking garage. And it's such a deal for $15/night to park (why not just build it in to the room rate?).
It's not a bad hotel due to the proximity to I-5 and there are a few things nearby to try for restaurants but it definitely isn't the most happening neighborhood. And especially be careful when asking for a room as you are either right on top of the street (as I am), staring at HVAC units (the last trip), or getting a bird's eye view of the 7-11 behind the hotel (my first visit). I have yet to have a great room that has any privacy and I get the feeling that being a Hilton Honors member means absolutely nothing to this Hampton Inn.
This hotel is fine but I definitely wouldn't book it if you want a place where you can relax and get some work done in your room.
| 3 | null |
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