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Fantastic view
Pleasant stay with friendly staff, nice room and fantastic river view
| 4 | null |
Terrible doesn't come close.....
Booked this hotel to finalise holiday of a lifetime, travelling from Ireland to Canada with final night in New York, tickets for Phantom. Arrived at 7.20pm - to a lobby queued out with customers trying to check in - and one guy on the desk. Took 30 mins to get checked in and I ended up missing the first part of Phantom, sending the rest of my party on so the night wasn't ruined for everyone. Amenities were awful for the price of the hotel - not enough towels, room smelled of smoking, not enough pillows, uncomfortable bed. Completely ruined the last night of the holiday, would NEVER recommend this dump to anyone - avoid at all costs!
| 1 | null |
One the Best
We were on the 24th floor and what a view! The location allowed for shopping till you dropped the hotel itself was outstanding. The dining was excellent and lounge very nice. The beds were very comfortable and the ammenities adequate. The rooms are not large,yet I didn't feel cramped.
| 5 | null |
Ok hotel - book eleswhere until renovations done
This hotel is only ok for a grand hyatt. They are going through renovations, so I might book this after they finish those. They have a few rooms done, but none were available when I checked in, so I can't comment on that. Request a renovated room if you can.
Likes:
location - super easy access to metro and all dc attractions
concierge - when they are around, were very helpful
rooms - my exterior room actually had a door which opened slightly for fresh air, which was very nice to have
heat/ac - seams to work well, no max or min temp settings, so you can have it whatever temp you like.
Dislikes:
lack of employees - had tried calling the concierge, front desk, and guest services with basic questions or requests and so far most of those times no answers the phones. I went down to the concierge desk and no one was there at 6pm
rooms - no safe in the rooms. That is not acceptable for a hyatt. There are safes at the front desk availble to use, but that requires waiting in a line every time...and going downstairs...
rooms - some are interior facing, I don't like that myself, but others may not mind...
bedding - I know a lot some hotels do this now, but again I didn't expect at a hyatt. The blanket is just a comforter wrapped in unfitted sheets, so when you sleep it kind of falls apart and exposes the raw comforter. I think that is kind of gross...
bathroom - only one sink/small counter area. Not terrible, but not great either.
internet - not free. I think in the united states that is pretty ridiculous. There is a starbucks in the lobby though and I would assume like all starbucks they have free internet.
Construction - I know they give you a coupon for 1 free drink, 1 free movie, or 24 hours of free internet, but I am working in my room and I have had construction work going on in the room above me since 8 this morning....
| 2 | null |
would return to this hotel
Stayed in hotel end of Feb 2012, room wasn't ready when we arrived and we had to wait an hour after normal check in time. I had booked a deluxe room, don't feel that it was deluxe, it def needed upgrading, bed covers, floor covers etc needed to be changed. On saying that the room was decent size, bathroom small but perfect. Great power on the shower. Hotel is in great location. Out the door and just on Times Square. Concierge Andrew was of great help to us. For price and location this hotel is fine a little outdated but would return here again.
| 3 | null |
Nice place to stay before or after your cruise
We stayed here on the end portion of our cruise to get in another day of sight seeing. The location was great to make your way over to the aquarium and Pike's street. The walk to the space needle was alittle longer but managable. The kids, who are 8 and 6, thought the aquarium was awesome! The hotel was clean and friendly service. The room was large and comfortable! We were very happy with our stay.
| 5 | null |
Hip meets Comfort At Hotel Erwin, Venice Beach
Hotel Erwin offers a comfort-centered hotel with a local (street) arts oriented theme that conveys to the sense of place and authenticity of the Venice Beach location. The roof deck is a hidden gem...the only place that allows one to take in the beauty of the beach while remaining above the frenzied activity of the Venice Beach Promenade. A private NY High Line experience....overlooking the Pacific.
The Erwin's rooms have a comfort, a bit like staying at a friend's hip but homey condo on the beach.
The food is also a real treat...comfort food with a hip twist at athe hotel's diner style restarant with an attached street-side dining alcove.
| 5 | null |
Great breakfast & location, average room
Stayed at Humphrey's with my wife over the President's Day Weekend. The hotel is conveniently located on Shelter Island, about 10 minutes from Downtown San Diego and adjacent to beautiful Point Loma.
We really enjoyed our stay, though we weren't incredibly impressed by the hotel room. The room itself was fine, except for the plastic mattress cover which made the bed very uncomfortable. (We removed the cover and had housekeeping take it away, which greatly improved our sleep after the first night.) The bathroom was clean, modern and of average size. Unfortunately, the décor is a bit outdated throughout the room and the walls leave something to be desired in terms of privacy.
A big bonus for us was the breakfast which was included in our room rate. The restaurant onsite was really lovely, offering harbor views and a delicious assortment of choices for breakfast, lunch and dinner.
Another big perk was that Humphrey's offers free bicycle rentals to its guests. We took advantage of this and rode bikes around Shelter Island (only drawback here - you must stay on the island) for a couple hours and took in the beautiful views.
Overall, a good place for the reasonable rate, but not something that we would recommend for anyone trying to take a romantic weekend away.
| 3 | null |
Worst hotel stay I've ever had
I recently stayed at this location. It was EASILY the worst hotel we've ever stayed at. The beds are not queen sized, they are double. There were dead bugs on the floor. The ventilation needs upgrading (having an air conditioner in the window means that all of the noise from the street filters into your room, making it very difficult to sleep). This is the first time I've ever had to leave a hotel early, to get one proper night's sleep. It was very disappointing.
| 1 | null |
Atrocious
We arrived to the Howard Johnson for a one night stay. We booked three rooms, all of which were in a questionable state when we arrived. All three rooms had an unexplainable musky smell and missing light bulbs. The room I stayed in looked like the bathroom hadn't been cleaned in months. There was mold in the shower and the floor hadn't been swept. In another room the sink had rust all over it. We had come into town to attend a concert and questions the workers at the front desk about a cab company in town. They gave us a number to a shuttle service, telling us they were doing a $7 special for rides to the club we were going to(which was three miles away). We called the service they recommended and got in the shuttle, only to find out that the charge was per person. We ended up paying $49 for a ride that would've cost probably $30(tip included) in a cab. When we woke up in the morning, the table in the room(with all of our papers and laptop on it) was completely soaked from a leak in the roof. Which explained the aforementioned moldy smell -__- I really do not recommend this hotel to anyone.
| 1 | null |
Comfortable and charming
The Newbury Guest House is in a great location and the room we had was charming. The building itself is old and full of character yet our room was updated with clean-lined furnishings and a nice little bathroom. Large windows let in plenty of light and offer a great people-watching vantage point. The street is filled with all sorts of shops and dining options, including some yummy ice cream! The convention center is literally around the corner, so convenient for the conference I was attending. This part of Boston is very walkable, and also close to public transportation for exploring other areas. The staff was helpful and friendly. We had a wonderful visit and look forward to returning someday.
| 4 | null |
VERY GOOD 9 out of 10!
I just got back from New York and it was so awesome!! we stayed at the wellington on 55th and 7th st. The hotel staff was very nice and helpful. the bell men working very hard and helped us out a lot. Our hotel room was really cool not what i expected but not in a bad way! the room had 2 beds in two diffrent rooms and two bathrooms i cant tell you how much that made our stay so much better!! because we had 4 people staying in one room! but thats not even the best part! when you walk out the side of the hotel there a subway entrance 5ft from the door!!! that was super convenient because trust me when i say this...YOU WILL BE USEING THE SUBWAY A LOT!! so we would just hop on and go where we needed to go and then take that same (R Local uptown) and bam! right in front of our hotel! so cool! The only reason why this hotel didnt get a 10 was because the wifi wasnt free!! thats one thing i can not stand! $10 aday for wifi?!?! but other then that the hotel rocked!!!
| 4 | null |
No housekeeping
Please reader, be warned.
I perfectly understand every traveller has his own experience and needs. I also understand why this "hotel" can be convenient for family and some kinds of travellers, due to low rate for NYC (although it depends, I've seen rates around 300$ not in major holidays) and being closed to Times Square.
So, this review is about my needs and experience (well, every review should be about this).
My rate was fair and this "hotel" (I keep writing "hotel" because in my opinion Candlewood suites lacks of a main hotel amenity) is close to main attractions, Penn station and subway.
A small lobby, more similar to a motel lobby than a major city hotel, an averagely appointed room with a kitchenette.
My main concern is about housekeeping.
I generally divide my vacations in two categories.
On the road/outdoor vacations. When involved in these, I'm quite accomodating. I just need a place to sleep, often for a single night, so a motel will perfectly work and a small kitchenette is a nice plus.
But when visiting cities, I like to be pampered, at least a little, and eat out.
Having my trash bin overflowing for three days or having to clean my own kitchen is not my idea of being pampered.
So, resuming, your bed will not be done, your towels will not be changed (well, you can bring them at the lobby and change them), your room will not be cleaned, your trash will be left where it is. Housekeeping is provided only once a week.
Let's say you know that and you're fine with that, you like to cook in your room and save some money this way and have no problem to clean up your mess.
Great, you've probably find your perfect hotel.
It's quite different if you didn't know that.
I didn't have any idea about the fact housekeeping was not provided, so it was a really bad surprise to me.
When at home, before writing my review I took care to check again hotel webpage.
Well, in the home page there's a large hotel description, but they didn't care about writing housekeeping is not provided. In the same page, they talk about "suites" feature, not a word about housekeeping.
In the "room" page, there's a long list of feature and amenities, but the no housekeeping thing is not listed.
Try to book a room, and nowhere you'll know no housekeeping will be provided.
You can find it only in the "amenities" page, a page not always readed.
So, my 2 stars is mainly because if you don't provide a main hotel feature, in my opinion you're at least due to state it very clearly
| 2 | null |
Recommended!
Excellent location. Great service, especially concierge Roxie. Helped us a lot.
| 5 | null |
Good location
The hotel itself is good for both up and downtown exploring. It is accross the street from Macy,s. very busy area until very late at night. The rooms are adequate for a couple, however there is no closet and very little space to hang clothes. It will be cramped if you have lots of luggage. The bathoom feels cramped. The hotel is a bit dated. Very busy and small lobby. Lots of airline crew checking in and out, it almost feels likea terminal. Front desk staff is friendly, but check in is slow. Lots of Korean eateries, with great bibimbaps and other korean dishes. Subway entrance is right next to the hotel and busses run by. I did not try the food and bar because it didnot look inviting. For almost 300 a night I will try another hotel the next time.
| 3 | null |
a place to sleep, not much else
We stayed here overnight because we had an early connection in the morning out of LAX. The rate was very cheap, and there is not much else to expect here. The rooms are small and noisy. The continental breakfast in the morning is poorly stocked and cheap.
There is a free shuttle to and from LAX however, which is nice.
| 2 | null |
Gross!!! Disgusting!!
Don't let the pictures fool you. This place is NASTY!! The lobby is the only nice thing about this hotel. Our room: did not have a stopper in the sink. The toilet ran/dripped constantly. The only 2 lights are the bedside lights with 40 wt bulbs. The sockets had wires hanging out of them. The worst part was we were by a "Staff Only" room. About 4:30am it sounded like someone was throwing pool balls against our wall. Also heard sounds like dropped spray can on a metal railing. It was horrible. Lasted off and on the rest of the night. I tried calling the front desk but THE PHONE DID NOT WORK!! As for bath towels, bring your own!! The size of the towels are just a little bigger than a hand towel. Do NOT stay here. Go to Motel 8. That would be a step up!!
| 1 | null |
Double Tree Suites Time Square New york City
This Hotel was In the heart of Time Square. The Staff was great everybody treated us with great service. Starting with the doorman, Bellman up to the counter ( very fast check in.) to the maids who took care of our room, Adlib ( the bar) was great also. I want to thank the Staff at this hotel for enhancing our trip. I would recommend this place to everybody. I had children with me and that did not stop them from being great.
| 5 | null |
Ok hotel. Not impressed.
I was a little disappointed by the La Jolla Hyatt. My room was less than stellar. The bathroom seriously needed a revamp. Old tub and tiles with visible rust around the door frame. I felt like everything was overpriced. When I pay $250 for a room I expect some level of internet access w/o paying an additional $15 per day. Also the pool and spa where part of a public gym facility. Not awesome. My last gripe is the location. The hotel is parked on a hill overlooking the highway. There was a steakhouse across the street that came highly recommended from the hotel staff but was an expensive fail from my experience.
| 3 | null |
Excellent Service
Simple rooms, great location. Next time I'll stay at a Kimpton but over all not a bad hotel.
| 3 | null |
Nice hotel, area sketchy
Visited New York City in mid September to see two Broadway shows and stayed at the New Yorker, got a good deal on Hotels.com. The hotel is nice, security at the elevators, so no one is going up that is not a guest. Room was clean and beds were comfortable. The room was relatively quiet, outside noise was minimal for being right in the heart of the theater district. This is a high tourist area and very crowded all the time. I would recommend traveling with a few people, not alone whether day or night...just good to be safe. This hotel is right near everything you might want to see in NYC, most are within a short walking distance. We took advantage of the City Sights Hop on Hop off which was a great way to see the city for minimal cost. If you wanted to spend extended time at a stop you simply got off the bus and caught the next one. Beware of folks selling stuff on street corners or just trying to give you stuff for they will want money for it. We were with a seasoned New Yorker so we were prepared for the little things, but it is huge city, read up before you go.
| 3 | null |
Social Place
This is the hotel to choose if you want to mix and mingle. Lots of people and much going on. The cocktail reception is nice, but was quite crowded, as was the breakfast buffet. Our room was average and rather small and dark, since the walls were a dark grey/green and the furniture black, which I did not find appealing. We attended a wedding and reception that was nicely handled and the food and beverages served were tasty. Overall the service was adequate, but not overly friendly, which I simply attribute to the vast number of guests. This was especially true of the valet. After pulling into the queue and waiting, we had to exit our vehicle and ask for assistance and when we picked up, there was no assistance offered with doors or luggage loading. We received a wedding room block discount, so that made it easier to overlook some things, but I would have been somewhat disappointed if I had paid full price. I have had bigger, better appointed rooms and better service at other hotels in this price range, although perhaps this is more typical of a large downtown hotel.
| 4 | null |
Island resort with lots of amenities and activities
Positives: Easy check in and check out process, helpful and professional front desk staff, spacious king bed bungalow facing bay, floor to ceiling windows and patio doors that overlook beach and bay, cement patio with outdoor freestanding fireplace, 2 patio chairs, electric fireplace in room, sofa sleeper facing bay, very soundproof (party of 20+ next door that did not distrub us), quiet running a/c unit, firm mattress, small refrigerator, in-room safe, ironing board and iron, ceramic wood looking flooring in bedroom/living area, area rug in front of sofa sleeper, 2 chairs in living room area, assigned parking right by bungalow, the shower/tub and toilet are separate from the double sink area. It is a great place for a casual easy bike ride. We took our bikes but they have rentals at the Island Market. There are 4 pools and 1 adult only pool. The $17 Passport to Paradise charge includes free internet, all domestic phone calls, fitness center, basketball, tennis, ping pong, croquet, horsehoes, golf putting course and bocce ball. Paradise Point is 50 years old but has been well maintained and the bungalow we stayed in has been refurbished. Since they are a dog friendly hotel, I asked for our room to be deep cleaned because I am allergic to dog hair. Upon entering our room, there was no sign that a dog had been present. Marina has jet skis, sail boats, paddle boards, etc. for rent. They offer a water taxi to Sea World from the marina.
Negatives: $32 parking fee, waited 2 hours for our room to be ready BUT they gave us a $50 resort credit. Service was very slow at the Barefoot Bar and Grill at dinner time.
We specifically went to Paradise Point to check it out for our family reunion. It will be a perfect spot for our kids and grandkids next year.
| 4 | null |
Great location, poor rooms
This hotel is in a good location on the East Side of Manhattan, has a delightful staff and a good CL for Marriott members. However, the room was an extreme disappointment. I did not get my request of a high room with a queen or king bed. The room was panelled, with no drawers for clothing and the room temperature control took some time to locate -- it was in the small desk area. There were very few amenities in the room unlike most Renaissance hotels. The full bed was too short for me, a 5'7" woman and my feet hung over.
I would probably only stay there again if it was as relatively inexpensive as this time ($200 plus awful NY taxes a night).
| 3 | null |
Poor service, average furnishings, not worth its expensive cost
The hotel has nice design, pretty much like all W hotels, but doesn't meet what you would expect at over $500 a night, room service was extremely tardy and the food was lame, nothing out of the ordinary in the hotel. The bar by the restaurant was good, the bartender very fríendly and attentive
| 3 | null |
Best service ever, mediocore rooms
Didn't expect the water stain on the cieling in a room at the Hyatt, thinking a little mold in the rooms since it is unlikely there was a shower directly overhead. Otherwise rooms were unremarkable. Breakfast buffet is $18 a plate for unimpressive hotel food, but many good places to eat within walking distance. Will say everyone from the front desk, maid, and concierge offered the best service I've seen in years.... don't need to valet - cheaper and close at the parking lot attached, hardly any walk
| 3 | null |
Disappointing stay
When we pulled up to the motel, I told my husband there was no way we were at the right place. . . the motel didn't look anything like the pictures I had seen online. We got the keys to our two bedroom/two bath kitchen "suite" and carried our sleeping kids up the stairs to what was actually just two very small motel rooms with a connecting door. I wish we would have checked out right then. . . the online description and pictures were very misleading.
It was the type of motel that makes you want to keep your shoes on. The bathroom was so small that the door narrowly missed hitting the toilet as it opens. There were people being loud outside our room late into the night. The air conditioner was ridiculously loud, so at least that muffled some of the outside noise. The pillows were very small and thin, our mattress was uncomfortable, and the rooms were dark and outdated. It was a far cry from the "spacious and comfortable room" that we were expecting.
Breakfast was just as disappointing. The breakfast room was extremely crowded without any open chairs to sit down. The sausage was dry and barely edible; there was no bacon. The only options for fruit were unappetizing apples and oranges.
I immediately went to talk to the front desk and check out. (We were booked to stay two nights.) I complained and said that our room was not a suite and should not be advertised that way. The man apologized, but went ahead and charged me full price. . . $209.43! We left and drove straight to Embassy Suites in La Jolla. . . where we enjoyed a clean, comfortable suite with an amazing breakfast. . . for fifty bucks less!
Not sure the lure of staying on Hotel Circle. It's not within walking distance of anything. . . so you might as well stay somewhere nicer for less money. Also, beware that there is another Comfort Inn just down the street. It looked much nicer. . . if you read some positive reviews, they might have been intended for the other Comfort Inn?
| 1 | null |
Disappointed
We had pretty low expectations coming to the Waldorf because of its age and assumed outdatedness, we apparently had not set the bar low enough. We travel quite a bit and like to stay at some of the nicer and more historical hotels around the world. This was the main reason we booked the Waldorf, more of a sentimental favorite really. Plus this was a relatively dead time at the hotel so we could get a nicer room at a better rate. We expected the rooms to be in bad shape and the furniture worn and rustic-check. We expected everything to be way overpriced and of modest quality-check. What we did not expect was the service and room offerings to be so disappointing.
It all started at check in. I had paid for the room all weeks in advance to get a discounted rate. So knowing check in was at 3 I didn't think we would have much issue showing up at 7 pm. Wrong. The backed up checkin line told the whole story. While the hotel did not seem very full, rooms were not ready "due to the cleaning staff falling behind" or so we were told. So 4 hours after checkin we were told to go hang out at the bar and maybe in another hour or so a room would be ready. Oh I forgot to mention the girl did offer me an upgraded room if I didn't mind paying a slight up charge of 199$ additional per night. Ill pass. At this point after she clicked around on the computer for 15 minutes I asked to speak to a service manager. She said ok but then seemed to click it into gear and start looking harder for a room. About 5 mins later she says that she has a room, then she doesn't, then she steps away to talk to someone and comes back with a room. About 25 mins in total standing at the front desk, this is after sitting in line a while watching them do this to other guests. So off to a bad start.
Next we get to our room, just a basic king superior room w no frills. We settle in to find the mini fridge leaking water all over the floor. I had smelled the musty odor upon entry but it took me a few mins to find the puddle. Also one of the lamp lights was broken so we killed 2 birds w one stone and called for maintenance. They did come and fix the light, as for the fridge we came back to a slightly less leaking unit with towels laid out on the floor below it- classy Waldorf.
Don't let me forget they were having water issues during our stay as we came back one day to find a notice that our water would be completely shut off from 10pm til the next day. Not a few hours mind you but half a day, sadly it didn't surprise us, almost expected at this point. I had to double check my bill to be sure we were at the Waldorf and not the Super 8.
Our other major letdown came at the Bull and Bear Steakhouse. I've been there a few times before and the service is hit or miss. This day we had reservations for dinner and sat in the main dining area. Service was so slow. Rarely did anyone come over to assist w wine or water options. Almost unbelievable compared to the service at similar level restaurants around the U.S. after ordering steaks it was over 45 minutes until we saw our food and the restaurant was not slammed in the least. Our bill was about 300$ for 2 and I wish we would have just hit up the Shake Shack again, so sad. Steaks had little flavor really. I did enjoy the au gratin potatoes tho!
Overall this was a big bummer of a trip to an old legend. Hopefully with all the renovations they are doing they will overhaul the service as well. A few things we did like: toiletries were great! The ferragamo shampoos and soap stuff was awesome, probably some of my favorite out there. I also got a lot of use out of the alarm clock/iPhone charger, very handy you don't need to bring your cord!
| 2 | null |
Expensive and somewhat characterless
I stayed here for 2 nights for a conference organized at the hotel itself. As my room was located at the 25th floor I expected so see a nice skyline but unfortunately it was nothing to write home about. The rooms are OK but getting a bit dated. As is unfortunately the case in many hotels in this class of hotels there is a charge for internet use (and it's not cheap). As the windows have single glazing (in 2012!) you get noise from the street (even on the 25th floor). The breakfast is good quality with a wide range of options. My main disappointment with this hotel is the lack of character. There is nothing wrong with this hotel but there is nothing exceptional about it eiher. At USD 350/night one expects something more (at least I do).
| 3 | null |
Mayo Clinic Hotel
This is the second time we stayed at this hotel. The hotel was very clean and the staff was very friendly and helpful. The breakfast buffett was delicious and the food quality was just as good as any restraunts breakfast can be. I recommend this hotel highly.
| 5 | null |
Four Day Stay - Miracle Mile Christmas Shopping
Could be a five star Experience, yet a few details lack to make it one. Restaurant/Room Service appetizers, entrees, and service was very good, yet the deserts were surprisingly poor and room service was introduced cold, twice. Single ply TP at $500 per night? Room cleanliness was outstanding, yet common space areas were not as good. Elevator smudges, little trash items on the floor, door handles/glass hand prints, etc. Service was great, other than our concierge who had an attitude with setting up a restaurant reservation (Rose Bud Steak House), even after a $25 tip - go figure. Other than these few items, a real solid experience. Would we go again? No, not at $500/night. Would try another Experience (Ritz or The Drake) before returning.
| 4 | null |
Average Hotel Good Location
Very dissapointed in this hotel's amenities and housecleaning...The "bar" seems to be an afterthought that only opens at 5 PM and has poor service.. Had warm draft beer at $6 a glass..bartender said they "just fixed the condensor" but yet he never checked or tasted the beer for temperature. He was more interested in his coffee than the patrons waiting for drinks. The resturant food is expensive and below average..but pleanty of great resturants withing walking distance and you can walk to all the sights....Car parking package was great and well worth taking as you can go in a out as often as you like. No towels in room upon registration, we had to wait until 4PM to get our room cleaned on our 2nd day there...tried to take a rest mid day but couldn't as we waited 3 hours for the house cleaning that was only 2 doors down. 3 stars was for location and because I was there on points...two stars if I had to pay $175 nite.
| 3 | null |
reasonably priced chicago hotel
Chose this hotel for the price (reasonable relative to other Chicago hotels). The staff was very helpful. Location is good. The rooms were clean and comfortable (but nothing fancy). We had a family reunion with 10 people. Was easy to coordinate from here, and the concierge was very accomodating. There is a bagel shop on the ground floor, which was nice for a quick breakfast. Also has a restaurant, which although quite good was a bit pricey. Finally, all the major attractions were either within walking distance or a very short cab ride away.
| 4 | null |
Good value with good location
We stayed 4 nights over Super Bowl weekend. This hotel has easy assess to the 42nd subway stop, easy walk to numerous restaurants available on restaurant.com and fully stocked pharmacy.
Even though the room isn't super luxurious, the bed was comfortable and the room was clean. The room does include a small kitchen and refrigerator. The ice maker does take a few days to make a good amount of ice, but the hotel staff was able to provide us ice during the first few days of our stay. The front desk employees were also very pleasant and helpful.
There is a small fitness room that is sufficient for a quick workout. The laundry facilities are free and were also kept clean.
Overall great location to walk to many sites including Broadway and Empire State building.
| 4 | null |
Good hotel for a short stay
Stayed in this hotel for a Boston College orientation weekend. Quite comfortable and the beds make you slumber easily. Free breakfast and 24hr coffee was a bonus. Front desk staff was extremely friendly.
To get to BC you can take Bus 1 from the Albany/Mass Ave bus stop to the Hynes Convention Center T Stop. Take the Green Line - B to Boston College. You can walk from the hotel to the Hynes T but it will take about a mile.
You can arrange for the free airport pick-up and drop off service which will save you a lot of money but don't count on this service if you have a tight schedule because their time-table is sporadic.
| 4 | null |
No complaints but consider the hotel's location.
I stayed at the hotel for 2 nights on 28 and 29 September 2012. Having endured a long taxi journey from JFK airport due to evening traffic, the check in was efficient. I found the staff to be pleasant. In particular, I needed an electrical adaptor to charge my mobile phone. The staff found for me one which I was able to take to my room and return to the check-in desk when I was finished using it. At the time of my booking, I asked for a room on a high floor which was quiet. I was given one on the 29th floor overlooking the site of the former World Trade Center. The room was large and the bed was extremely comfortable. Never heard a sound during my stay!
If you intend staying at the hotel just remember that it is located in Lower Manhattan round the corner from Wall Street. I suggest you use the subway to get uptown to the main attractions (the subway stations are right outside the hotel!) or taxis. Failing that you can walk but it is easier using the subway ($2.50 for a single ride) and you will not be as tired after a long day site seeing!
| 4 | null |
Frightening experience. Ladies - do not stay here
Gentleman at desk was very nice . Horrible part of town and ladies of the night were quite busy - true, it's an active hotel with very few guests. Security latch on door broken, lampshade filthy, tv taped together, remote did not work, no clock and sour milk and spoiled orange juice for breakfast. Shuttle service to airport was on time and convenient. Did not see any cockroaches. Housekeeping was okay, bathroom clean and beds comfortable but we did not feel safe and didn't sleep. Hotel is across road from facility for the criminally insane.
| 1 | null |
Absolutely terrible hotel - awful property and even worst service
Went there for F1 weekend and spent $1.3K per night on the room. Let's start with the room. Pros: high ceilings and that about where it stops. The room itself is old, dirty and especially the bathroom is falling apart.
The highlight of the stay was having money stollen from my bag. Nothing major, just a a few hundred bucks but nevertheless, it's absolutely terrible to know that someone opened your bag, rifled through it and took something out of it.
Would have been willing to forgive this if the staff had been responsive, helpful and professional. Instead, i got total incompetence and lask of responsiveness. Manager did not even bother calling me. In fact, on the busiest weekend of the year, there was actually no manager at the hotel. Was told three times that someone would call me back and no one did. I guess their reputation is not even worth a few hundred bucks.
On last day, had breakfast in the coffee shop and that was also a disaster. Asked for dry toast and only on the third time did they get that right. Ketchup bottle was disgusting. At least there, the manager had the decency to agree that it was appaliing.
Bottom line, a terrible hotel. One of the worst i have ever stayed at. If you can, go to Four Seasons or W. Much better properties, much more professional service
| 1 | null |
Not bad
Nice room and not so bad breakfast. People were kind. Only 15 mins driving from the airport. Good for a business trip. It seems not recent but not old. Bathroom so and so. It is not an area for vacation, the hotel is near the highway but in only 10-15 mins of taxi you can reach both the airport and downtown
| 3 | null |
One of the best options at LAX
The Renaissance LAX isn't perfect but I think it's probably one of the better options at LAX. The shuttle is easy to catch to/from the airport and I believe it runs 24 hours a day. It's especially worth the wait from the airport as the cabs have a high surcharge. It is very close to some rental car options, but parking here is very difficult if you return at night. On one occasion, a staff member saw me driving up and down the structure hoping that I would catch someone leaving, and directed me to park in the spot reserved for emergencies. I appreciated that they helped me out but I assume there were some drivers who arrived after me and were out of luck.
The rooms are clean and adequate. A few times I had to ask for a new room as some have an incredibly strong scent of cleaner - a clean scent is nice, but this was absolutely toxic. Another time the room didn't have a chair. A couple of times the sink clogged up, but it was resolved soon after I called the front desk. A few colleagues complained about the noise of the jets overhead so it may be better to request a floor on a lower room if you are a light sleeper.
The lounge is nice and serves a good breakfast and evening appetizers. Breakfast is usually the same, but offers a lot, like pastries/muffins, bread, oatmeal, fruit, milk, yogurt, cottage cheese and a hot option, like breakfast burritos or eggs. Coffee, tea, soda and bottled water are available anytime that the lounge is open. The lounge itself is comfortable and offers adequate seating, although it can get crowded during the busy morning and evening hours.
The gym is good and includes treadmills, elliptical machines and bicycles. I think there is also a small weight room and a pool behind the gym. It also offers water, towels, headphones, and each machine includes a small television. I'm not sure if I just missed the peak times, but I never had to wait for a machine.
I ate at the restaurant downstairs twice. It was pretty good; nothing extraordinary, but probably above average for a hotel restaurant. The breakfast buffet is pretty huge but I think the main difference between the breakfast in the restaurant and the lounge is that the former offers someone who makes omelets on request. The dinner I had there was decent.
The best part about this hotel is the staff. They were always friendly, remembered me (I traveled and stayed there on a weekly basis for a few months), and a few times comped me lounge access before I had status. They are always welcoming and helpful. The valet personnel were great and flagged a taxi for me when I needed one. Being a business traveler, I had to pay for taxis with a credit card, which the drivers *do not* like, so the valet personnel would ask them if they would accept a credit card before I got into the cab. It was a nice perk instead of me having to have an awkward conversation in the cab.
Overall, I would recommend this hotel. It has its issues, but the staff goes out of their way to make you feel comfortable and it is probably one of the best options in the area.
| 4 | null |
Dated, Dustry, Cockroaches
Everytime I am in Houston, I hear some locals rave about this 'boutique' hotel. I think their impressions are outdated, the hotel may have been great in the past but it is dated now.
Let's start with the check-in. I arrived at 2pm+ and only got a room at 4pm+. The message shared with me is "the rooms are being cleaned". Cleaned for 2 hours? Later I hear from others that the real story is, the computer has broken down and nobody knows which room is avaiable!?!?
However, the problems at check-in is not the reason for this Terrible rating. The rating is due to:
- Room carpet and window drapes are dustry.
- Room furniture is old
- Shower has low water pressure. Water temperature is slow to slow to change.
- There is this mild sewage stench in a part of the lobby, you can smell it as you are exiting the lifts.
- Room service selection and good quality are poor.
- I took the stairs from ground level to first level where the breakfast/bar area is. Besides me taking the stairs, the cockroaches were too! If it is so easy to run into some cockroaches, they must be all over!
Only plus I can think of are the folks helping with the luggages. They are friendly and hardworking!
| 1 | null |
EXCELLENT EXPERIENCE!
Had breakfast at the hotel and everything was so delicious, and the staff was extremely nice, and made me feel right at home. Especially Chef Nati Moreno, thanks for making my family's experience wonderful.
| 5 | null |
Steer well clear!!!
Disgusting - rooms generally dirty and smelly; bathrooms dirty; beds unmade and those that were obviously hadn't been changed. The sheets did not feel fresh and clean. Very bad vibe about the place. Arrived in the evening and it was almost intimidating - the type of place that rents out rooms 'by the hour'. Drug addicts and other assorted low-lifes wandering about. Went straight back and to 'reception' (behind bullet-proof glass) and told them we would NOT be staying.
| 1 | null |
Big and Impersonal
This hotel is in a great location in the heart of Times Square and the Theater District. It is a huge property so it is somewhat impersonal. You're just a number here not a guest. The check-in and lobby area are on the 7th floor (or was it the 8th floor?) which is a bit of a hassle if you are meeting people. The elevator system confused many people because you have to select your floor on the outside of the elevator and then go to the specific elevator you are directed to. Many people missed that and simply got in the elevator only to find that there are no buttons to select the floor. They were then taken for a ride with the people who used the system properly. I heard a lot of complaints about this.
The room was clean and quiet and the staff was friendly. I did not like the Concierge Lounge at all because it was busy, loud and the food was cold. Not exactly a quiet sanctuary. The bar prices in the lounge were more than the bars in the area which seemed like a rip off.
Choose this hotel for the location and nothing else.
| 3 | null |
Loud humming noise
The hotel is nice and clean, just like most La Quintas and includes the poor breakfast as well. But this one had terrible humming noise that would not go away. This was comming frome somwhere around the elevater area and the noise was very loud in the room 206. I went down at about 10 pm and told the reception person about it. Nothing happened. Finallly at midnight I caled the reception to complain and in about 5 minutes the noise stopped, only to start again at 7am. We have stayed in a hotel near the airport so we would get up rested for our flight. Instead we left the hotel tired and sleepy.
| 2 | null |
Old Coffee, Bugs, NO A/C, and more....
1.) My room, after trying to get settled in, the A/C didnt' work..kept blowing out heat. 2.) I called front desk and they moved me down the hallway to a room where the A/C worked but my door wouldn't close all the way, unless I used the deadbolt from inside. 3.) Hotel says wireless internet, but didn't reach my room...(signal was to weak.) 4.) I found a big bug in my room crawling on wall. 5.) Ice machice was out of order and front dest told me I would have to walk down road to hotel in distance and use the ice machine there. 6.) 630am I go down to lobby for breakfast...i go to get coffee and the front desk lady warns me that the coffee had been in the pot since day before and that she would get someone to make some more....however i noticed about 5 people already drinking the coffee at breakfast before a fresh pot was even made. I just got in my car and left.
| 1 | null |
We were so disappointed
We have lived in Denver more than 20 years. We finally decided to stay a weekend night at the renowned Brown Palace. Boy, were we disappointed. This just became a Marriott property recently. Maybe they will make them bring this up to standard. This very old hotel looks old. We both think that our room had bed bugs. The chairs in the lobby are old, and the fabric is old and dirty. Recover them now. Every where we were in the hotel, we thought it should be painted and refurbished. The brunch, at $49.95 on Sunday morning was crowded, and very good. It should be for that price. It is a sell out. Don't expect to walk in without a reservation. But we would never stay again at the Brown Palace. Our curriousity is solved. It looks just like when Abe Lincoln would have stayed there. Maybe he did. They still have the same furniture and coverings. And it has no pool, and if you want to work out, you must go to their sister property across the street.
| 2 | null |
Downtown, but not walking distance to the riverwalk!
The hotel was nice but it was a good distance from the riverwalk. We took taxis to and from for around 6.00-8.00 each way. The rooms were comfortable but not new! Carpets were worn, and the Elevators were very slow! Room service was good. Drawback was there wasnt enough coffee or coffee cups , coffee additions in the room so I asked room service to bring up more and all i got was one coffee packet and one pkg of sugar and creamer. The pool on the roof was a nice size and the hot tub jacuzzi was nice and hot. Breakfast was available for 13.95 adult, for buffet. We did not eat there so cant tell you about the quality. All in all if you must stay downtown its ok..just dont think you are close enough to walk to the Riverwalk...its too far.
| 3 | null |
Econo Vacation
Let me start with the positives. The price of this Inn is probably it's best feature. The beds were very comfortable and because it is within the the university district there are plenty of hotties to see, even though it was during summer break. The best way to describe it without being to rude is quaint. There are 3 floors to this Inn. All the rooms are on either the 2nd or 3rd floors and it is quite a climb with no elevator. You do have to share a bathroom with the entire floor. The men's room has 2 showers, 1 toilet and a urinal, which makes it difficult to use when you're sharing with so many others. There is a little pub in the basement, which can be fun. The other shops within the building are a coffee shop, mini-mart and a Thai restuarant. All of which have very strict hours of operation. The main hang out for all the college crowd is up the street, where you can find a better selection of food and drinks, but it too is a pretty good climb. There are busses that can take you down town within walking distance and if you want a cab expect to walk about a mile up hill to hail one.
| 2 | null |
Very disappointing!
The Westin Columbus looks nice on the outside and their lobby is beautiful, but their guest room was so disappointing. it was the size of a closet, with only a full bed for two people to share. The view was laughable, of the air conditioning units and roof and looked right into other rooms. The worst part of it was the parking though! There is a tiny lot that you're expected to park in for $20/night/car, and you can barely pull in and out. It is a total nightmare when it's busy! They inspect your car beforehand, and I later understood it was probably because they have a lot of accidents and bumps in that lot. The new Hilton is opening downtown, it might be worth a try instead.
| 2 | null |
Great place with a homie feel
We had a great stay here and found the place having an amazing location and all the employees where helpful and friendly at all times.
The Hotel is a true retreat from the large chains that shine with there nothingness, here the employees see the individual and will cater for all your needs.
No fitnesscenter on sight but you get free passes to a full service center just a few block away.
Will be back!
| 5 | null |
Great service, older facilities
Great service, and great food, although, a bit pricey for what you get, but the gym treadmills were breaking down and had broken cup holders and the TV didn't work on one and the incline was broken on another. Ali served my meals to the room thoroughly and timely every day. Laura at the front desk was very helpful in getting me situated when I arrived at 1:30AM.
| 4 | null |
Disappointing
Reception was friendly and fairly quick but the room left much to be desired. Plastic cups, no coffee maker, no iPhone dock, no in-room safe - at nearly $500/night (including taxes) this is unacceptable! Beds and pillows were very comfortable. Location was great and made our ins and outs a breeze. I rely on the Concierge for recommendations, but this Concierge was very disappointing. We asked for a place to enjoy "good cocktails and nice appetizers." She suggested two Irish pubs and a Mexican restaurant. Really? Said there were no places nearby that met our criteria. BUT, we found The Staghorn within a few blocks-Zagat rated and exactly what we had described! Bottom line, room was adequate but that's about it.
| 3 | null |
High Quality Hotel in NW Austin
Hotel is clean and well maintained, staff is incredibly polite and helpful, breakfast was varied and fresh. This hotel is a good value for those looking to stay just outside downtown. You're right beside 183 and Mopac which are main arteries serving downtown. Highly recommended.
| 5 | null |
Average all around
Nothing much to say about this hotel except that it lacks luster and personality.
Rooms are ok but lack good views.
The restaurants around the place are also uninteresting.
If you are looking for something middle of the road that can accommodate almost all types of people but without really catering to anybody, this probably is the place.
Do not have high expectations.
The artificial lake in the back is just that... artificial.
| 3 | null |
dont like the hotel
yea the hotel was cheap and the office people were great but when me and my father went to bed i lied down and under the blankets there was a broken piece of a crack pipe so we get moved into a better room and when we went in it was cleaner but then we looked under our bed there was a pile of cigarette butts under there and now we havnt had hot water for two nights all i have to say dont stay here go across the street to the La Quinta i hear its better and the rooms are always clean yea it a lil more money but well worth it
| 1 | null |
they do not care about thier customer
i reserved the suite 2 months out for a short family vacation. i called twice to confirm before arrival. When my family arrived they did not honor my reservation confirmation and gave me all they had left, which was a standard - single bed room.
They apologized, of course, however they stated that unfortunately i was bumped.
The location is not great, the rooms are old, the place looks better in the pictures then in person. the beds were uncomfortable.
| 1 | null |
Room was dirty
Came here today, what a disappointment. Room was full of dust, everywhere, one towel with long black hair on it, dirt on the bathroom floor and the bath tab was clogged. Quality control is not the best here. Tried to call the front desk and manager, they had nothing important to say....Location is very good and the lake view was very nice. Bed is comfortable.
We are not coming again...we need a clean room.
| 2 | null |
Great location, amentites lacking
The Amalfi is in a perfect spot for almost everything. However our room was a bit dissappointing. We went with the Corner king and unless you get a corner room on a floor higher than 4 , your window view is a brick wall on one end. Also we stayed in room 211 and that room was a black hole for cell service (AT&T has problems all over chicago) but also their wifi. The wifi could be picked up in the hall way but once we walked into our room we could not get any signal. So having only cell phones, as most people do, it becomes quite annoying. For the price of the hotel I cannot complain too much, like it said, it met our needs to location with everything we wanted to do. Just ask for another room if you get room 211.
| 3 | null |
There should be a -3 stars
The worst motel I have ever seen and I have been to some really bad ones when I was younger. Unbelievably terrible in every way. Ramada is damaging is brand in a very serious way. Looks like nothing has been changed in this dunp since 1970. It smells terrible. The room had no bolt. The chain was broken in half. The rear sliding glass door can be removed from it's tracks. Anyone can enter the room at any time from either side. The 70s wallpaper was pealing from the walls. The drapes did not cover the glass. I did not even bother to look at the bathroom before I called the booking company and insisted on changing hotels. Even though I had driven 28 hours strait I would not stay there for one hour. I was so tired I would have stayed just about anywhere but not here. It is the worst of the worst. Can't believe Ramada would put it's name on this place since they do have some very nice hotels. It was shocking.
| 1 | null |
Disaster but great location?
The lobby of the hotel may look nice but don't look too closely. The room was a disaster. It was loud, you can hear everything from garbage trucks to horns from thr cars downstirs (5 floors down as though the indow was wide open), it had a distinct odor and to top it all off, the toilet was broken. We were given another, quiter room but that was still a non-renovated room. There was a remote control for an air-con, but don't bother because there was only a ceiling fan/light, no air-con.
It is an old hotel. You might get one of those refurbished rooms, but I wouldn't try your luck.
| 1 | null |
Nice hotel and very near Time Square
Got the deal from a friend who told me to use the app....
Over-all the hotel is so nice and comfy to stay. Very near Time Square is the selling point here. They have tiny rooms and tiny elevator but its very clean and decent. Nicely decorated too!
I just hope that there will be more CUSTOMER SERVICE from their staff. From front desk to their bell boys. They can try to be accomodating and they should also answer the inquiries of their tourists and guests very well. This is the reason why only rated them with AVERAGE.
Again, the hotel isnt bad at all, i just hope that they will improve on their Customer Service Satisfaction...
| 3 | null |
Nothing terrible but nothing to remember, except a sore back...
Travelling with my wife and 3 children (9-12-14) we chose this hotel because we love the calm that the Upper West Side offers after a day of discovery in NYC and we can't afford to pay to much. So, the price was OK and the location, perfect (on a quiet street, next to a subway station on line 1).
The hotel is clean, quiet, but has no atmosphere or any personality. The staff was polite but not friendly at all. The elevator are slow, but they are working well. For those who have back problems, make sure to ask for a firm bed cause ours were so soft that I could barely walk on the 4th and last day of our trip because my back ached too much.
So, the stay was OK but I would not return to this hotel just to get this little thing that makes a trip memorable.
| 2 | null |
Average
My wife and I stayed in July 2012 and after reading the reviews we thought it would be better than it was. The rooms are small but nothing to complain about, there is a definite issue with privacy, make sure you go with someone your comfortable with. I read complaints about room size and privacy so I expected those things, what I didnt expect is the trickle that came out of the shower. I use a water saving shower at home but these showers were ridiculous, after a hot day walking around Manhattan you need a decent shower,
Another Issue we found was if someone near by has their window open and they open and close there door it slams. I guess its something to do with the pressure in the room or something which makes the door soft close when the window is closed. Anyway if your neighbors are up early, you are too.
The position is good if you want to be near Times Square and Central Park, the staff are nice and helpful and the check in and check out was hassle free.
I think it was an ok hotel but I would not recommend it to a friend, mostly because of the touristy position and not the Hotel itself.
| 3 | null |
Pleasant stay, great location
We stayed with another couple at the Moderne on 4/28. Our friends booked the room, and we had no idea what to expect. We were pleasantly surprised. The hotel is in a great location, within walking distance to all the main attractions or a subway ride away. We were surprised at how quiet the hotel was at night. There are only 4-5 rooms per floor. The rooms are not large, but they have a great bed and an updated bathroom, with your normal toiletries. They also offer beverages on the second floor, along with fruit and cake, in the morning. There's a restaurant directly up the street, if you want a full breakfast. The staff was very helpful and courteous. The doorman even went up to the next block to get a cab for us on our departure. This hotel is a great value for a weekend in New York. We would definitely stay there again.
| 5 | null |
Pretty good hotel overall
Stayed here over three consecutive weeks with a different room each week. One had amazing views of the Hudson from the 29th floor. Rooms were basic Marriott style - comfortable. The executive lounge is very convenient for the complimentary breakfast and snacks in the evening, all the while looking south from the 38th floor with views of the Harbor & Lady Liberty.
My only real quibble is the shower curtain - very flimsy and constantly clings to legs. During one stay the replaced it with a new one that seemed to have extra "new-plastic" smell. One would think that for $400+ a night they might have a better quality curtain.
As noted elsewhere, nearby food is limited but it is Manhattan if you're willing to wander a bit.
| 4 | null |
Perfect NYC spot
One night in a corner room on the 19th floor. Can't beat the views! The room has a very modern, comfortable feel. You can enjoy the view and privacy at the same time. Large marble shower bathroom. Wonderful bath products. We just checked in and were told to head to the free wine tasting. They were rude about cleaning up as we tried to pour a glasss. Missed out on the cheese but did manage one glass of wine. Did not find out about the Veranda on the 2nd floor until we left. Well worth the visit. Large open air patio. The bar enlcosed patio has a nice view of a large screen outdoor tv where we watched the olympics. We were able to walk to a nice wine bar/restaurant near by that the wonderful staff helped us choose. I would definately stay here again on our next trip. FYI: we walked to hotel from Penn Station.
| 5 | null |
Great design, pity about the execution
The Andaz Wall Street is a great looking hotel in a great location for the finance district. In fact, with several subway stops nearby it's a pretty good location all around. We received a very friendly and quick reception and the public areas and our room all looked very modern and sophisticated. However, the room was a bit disappointing when the drawers didn't slide properly, the shower door handle was coming loose, it was hide and seek to find the hair dryer, and the light switches were not very user friendly. The bed was very comfortable though and the shower was spacious. Another annoyance was that there was no place to have a drink at 17.00. The bar in the hotel didn't open until 18.00 and we had to arrange to have friends meet us outside the hotel for a drink before dinner.
| 3 | null |
Great Location for a good price.
Great Location at a good price for a fair room. Have stayed here 4 times, some times room is better than others. Small, but that's pretty much the way it is in Manhattan, besides, you're not in your room that much. Would stay again unless I found a better bargain for comparable room. Tried staying in Jersey once, not worth the lower price for a room to us. Look for internet deals. This last trip averaged $200 per night with taxes and such. Our room keeper, Rabi, was great!
| 4 | null |
Sheraton Seattle a Great Downtown Choice
We spent three nights in October at this Sheraton. We used Starpoints (10 K per night) fore the stay. Online rates for standard rooms were about $169/night. Check-in was speedy and efficient. We were on the 29th floor, the Starwood Preferred Guest floor with a north facing view. Speedier elevators were available for those on floors 20 and above. The view of Puget Sound was obtained by looking obliquely to the west and a sliver of the Space Needle was apparent between two building to the north. We had a room with two double beds. We had no problems with the room and our son and his family were able to get a close-by room when they arrived a day after us.
The Sheraton has a nice pool on the top floor which our grandkids enjoyed. SPG members can get a $10 drink credit, 250 Starpoints, or free in-room wifi as a gift when staying. Go for the wifi which can allow up to 4 devices per room.
The hotel is near most downtown attractions: Pike Street Market, Monorail to Seattle Center, and a few indoort shopping malls.
If you drive, expect to pay $44 per night for valet-only parking. A self-park lot is a block away for $30 per night.
We did not eat at the hotel given the plethora of restaurants nearby.
| 4 | null |
swamped during a convention
Too many deficiancies to mention! My wife and I atttended a convention at the hotel and realized that the hotel organization (management and staff) couldn't handle it professionally. Example: As we had sunny weather with high temperatures during our stay we would have loved to use the outdoor space once in a while in the evening. As the staff told us that there has been not enough service capacity the outdoor space had to be closed for most of our stay (one week!). There was a significant lack of trained staff during the convention socials (about 1,000 participants) in the low level areas with no daylight. All public places were totally overcrouded most of the time and poorly serviced. The A/C system in our room was extremely noisy and couldn't be controlled properly so we had to unplug the system, but it didn't help very much as the neighbouring rooms had their A/Cs on and that noise was as intense. The whole place looks a little bit run down and would need some TLC.
One very good thing we appreciated very much was the provision of cool and very refreshing drinks in the main entrance area for free.
| 3 | null |
Great, affordable hotel
My boyfriend and I stayed here for three weeks in early September when we moved to Seattle. This was a great affordable option for a long term stay. The hotel is modern, the rooms are nice, it's super clean, beds are comfortable and overall it's generally quiet, except for the noisy family that stayed across from us for a couple of days. But mgmt. actually spoke to them after we called the front desk. The staff was really friendly and helpful as I was always asking them to help me print copies of my resumes, which they did for free and housekeeping worked around our schedule since we had our cat with us and wanted to be sure we around when they came. The kitchen was a huge plus, though it is a little sparse on the cookware, but the Kmart next door had everything we needed. The location is great, it's not scenic but it is convenient. The bus ride to downtown Seattle was really easy. My mom is staying here when she comes for the holidays.
| 4 | null |
Clean
We stayed here in August. Ended up at the hotel after using Priceline. I was initially disappointed because I had specified Venice Beach/Marina del Rey/Santa Monica and felt that Culver City was too far afield. However, this is right at the Culver City/Venice border. Lots of international visitors here which made it seem more special. Two GREAT restaurants right across the street: A-Frame and Waterloo & City. Also a laundromat nearby. And it was nice to have a free breakfast. If you want to stay near Venice for around $100 a night, this can't be beat!
| 4 | null |
A hidden gem in the Big Apple
We’ve visited New York on four previous occasions and each time we’ve stayed in 4 star hotels near to Times Square.
For this trip we chose the Mulberry due to the good reviews and great price. Needless to say we were not disappointed. The hotel is in a great location located on a quiet street on the edge of Chinatown but within walking distance of major attractions and close to public transport.
We stayed in a Deluxe Queen room and as you can see from our picture it was very spacious (especially for NY City). The beds were very comfortable and due to the hotels location we had peaceful uninterrupted sleep. No sirens or garbage trucks waking you up in the early hours.
Breakfast is included at a café a few doors down from the hotel. The food was good and convenient to get you fuelled for the day.
If the prices remain competitive we will definitely return to this hotel and would recommend to people of all ages.
| 5 | null |
Truck broken into in parking lot.
First of all I am a Diamond member at Hilton. I have stayed at this location dozens of times since it opened. I had the experiance of having my truck window broken sometime in the night and all my personal belongings stolen. I did not find out until I walked outside after 10:30 AM. I was told by the police and the manager this was a bad area. In any case the manager told me my vehicle was my own problem and Hilton had no security or no cameras. i was parked 5 spots fro the sliding doors. I got I'm sorry and that's all. If they would treat a Diamond member this way then watch out. There was nothing visable in my truck. All my glove boxes were emptied. The big issue was my truck was regestered at check in and no one called the police or me to report and let it rain all night into my vehicle. i will no longer reside at HIlton. I moved to another hotel with security.
| 1 | null |
Excellent staff, great value for money
We stayed here for 3 nights while in San Diego. It is near the marina, so a bit cheaper than the Gaslamp District. There are plenty of other chain motels in the same area, but we were keen to support a place that was not run by a chain.
The amenities are basic, but clean. Staff are always friendly, and go out of their way to help. Breakfast is fruit, muffins, yoghurt and juice/coffee, held outside in the small courtyard. There are a choice of restaurants all within walking distance in a few different directions.
If you are on a budget this is perfect. It has everything you need, and it was nice to have a break from the usual motel chains. There aren't a lot of extra trimmings but it is definitely great value for money
| 4 | null |
Unlimited Access to Boston
When returning to Boston for MIT reunions we often stay on campus in the Marriott there - but this time we opted to stay in the Boston Marriott Copley Place. What a great selection as it allowed for easy walking to upscale shops in adjoining Copley Center, The Prudential Center, as well as Newbury Street - making it a a teriffic close choice when one tires of shopping/walking. The hotel itself had wonderful valet and cab service, the rooms were quiet and clean, and there are numerous public areas allowing for friends to meet.
| 4 | null |
Nice business hotel
People and service was very good. Beds comfortable and lobby very nice. Only negative is the Hotel charges $12.00 per day for Internet and the connection was not that good. Hotelnwithin a 5 minute walking distance to a number of restaurants.
| 4 | null |
Good value, well priced
I enjoyed my stay here. I had a hire care, there is no parking in sight so you have to use the hotel's over-priced valet service, then on top of that, they charge for internet access also.
Other than that, room was clean, bed was comfortable.
Only thing I found a little off-putting, I went down to the bar one night for a drink, they wouldn't serve me without my ID. Being a 30 year old male who is clearly of drinking age I found this rather distasteful. They wouldn't even serve me a glass of water!
| 4 | null |
Prime location, but not much else.
I've said this before, "Your expectations are directly aligned to the price you pay." Again this was true of Courtyard by Marriott at Dupont Circle. We paid $152 a night during April break (through a bidding website) and I expected a bit more.
First the pros: Clean hotel and rooms, comfy beds, nice strong showers, fairly quiet heat/AC system, plenty of space (see picture) excellent safe location, parking was reasonable considering we're right in the city ($12). There is a large business center with multiple computers and printers. There is Starbucks Coffee (for sale) in the little hotel cafe. The red line metro was 2 blocks down from the hotel - it was very convenient to dash in and out of the attractions. We could be at Capital Hill / the mall in less than 10 minutes. There are also a variety of food options on the street. We felt perfectly safe walking back from a Nationals Game at 11 pm up this street. It might remind you of the East Village in New York.
The view from our room on the 6th floor was fine, but not worth spending the money to stay here. It was nice seeing the Washington Monument way off in the distance, but no big deal (see pic).
Cons: No WIFI in the rooms, only on the first floor. Again for this price, that should be a given in this day and age. That would be the first thing I'd fix if I was running this hotel. You CAN plug in an ethernet cord for access in your room, but that won't work for ipads or laying on your bed to surf.
The male front desk staff (two dif men on dif days) were curt and scowled at most people. When they wished you a good day their eyes never left their computer monitors. When you asked a reasonable question they rolled their eyes. By comparison, the women at the front desk were more genuine and friendly.
There is no continental breakfast, no bowl of fruit - just $$$ snacks in the cafe. There is free coffee in the lobby, but it was the worst coffee I have ever drank anywhere in the world. A weak, oily, salty brine I would expect they drank on pirate ships! I was so shocked I tried it on 2 different days in case someone just made a mistake - nope just as bad both days. It appears to me that the staff take a very cheap approach to these amenities.
Although it was 89 degrees out (April 17), they said the pool is only open after Memorial Day - not a big deal to grownups, but the kids complained about this every day.
So all in all, it wasn't horrible. Just disappointing. If you've booked this hotel here are a few tips that you might find helpful. 1. There is a RITE AID across the street and we bought all sorts of things there: a case of bottled waters, a pint of ice cream for dessert, orange juice and milk - much cheaper than getting those things at stores. Also we enjoyed grabbing breakfast at Bethesda Bagel - reasonable and really good. 2. There is a SUBWAY 1 block down from the hotel, and that can make for a quick lunch or dinner - just remember that you can't bring food or bottled water into most attractions, so eat first. 3. We arrived by plane in Baltimore and it was VERY easy to get this hotel (Airport Shuttle > MARC train>Union Station > Red line to Dupont Circle.) It took about 45 minutes, cost about $15. 4. The metro doesn't start until 5:30 on weekdays. We learned this the hard way and missed our MARC train back to Baltimore.
Have a great trip and check out my DC post about our 4 day trip - Lots of good tips and mini reviews of attractions ( Museums, Arlington, Ford’s Theatre, Cap tour, Ben’s Chili Bowl, Chinatown, going to a Nationals Game.). Happy travels!
| 3 | null |
Unplesant Night's Rest...
As I switched a lamp on, the entire bulb & bulb-socket fell out of place. There wasn't a plastic cup to be found in the room. When I turned the heater on low, it emitted a burning odor that filled the room, causing the smoke alarm to go-off. I called to share this info with the front desk and was told by the woman who answered that she'd make note of it! The pillows on the bed were so old/used that I was able to make contact with each palm as I squeezed them between my hands. I woke up with a stuffed-up sinus due to the odor emitted by the heater during the 5 minutes that it ran before the smoke alarm went off, just the night before.
| 2 | null |
Great location, large room
I stayed at Hotel Sax for IMTS earlier this week. We requested a room with two double beds and when we arrived, the clerk told us she upgraded us to a suite because our double bed room was having some work done on the locks. There were three of us, (1 couple and another gentleman) so we really needed the two beds but we made the suite work.
The room had a great view (room 837) and had a nice open layout. Living area, desk, separate bedroom, two full bathrooms, and two entries. The sofa had a fold out bed which worked out okay for our third person... Not ideal though.
I found a small piece of soap in the master shower and some strange looking leaf-type substance stuck to one of the towels. Also, the master shower appeared to have some mildew.
Overall, the room was nice and so was the hotel. If I were to travel to Chicago again, I would probably explore other hotels.
| 4 | null |
Weekend Getaway with Friends
LOVE this hotel...old, nostalgic and perfectly situatied in town. We have stayed here several times and we are always happy. This time there were 6 of us, so we reserved a 2 bedroom suite...I wasn't as impressed as with the 1 bedroom suite - it was literally three rooms, 2 not connected but with a hallway if you opened the door to each room. the other was an adjoining room via a door in the closet. Somewhat small for the price tag but suited our purpose perfectly. Attentive, friendly staff, good food in the lobby restaurant (pricey - as to be expected). The bathrooms in the rooms were all pretty old and in need of updating but definitely not a reason not to stay there. $47/Day for valet was a bit hefty but more convenient than walking down to public parking. Will definitely be back again. Definitely a fave.
| 4 | null |
The Ace Hotel- for kids only
My husband and I stayed at the Ace for the Tribeca FF, it is conveniently located and in quiet hours seems like a lovely hotel.
Don't get fooled. The lobby turns into a nightclub at night. You need to push through a crowd and present the doorman your room key in order to enter the lobby at night. Once inside, the music is so loud you can't hear a thing.
The rooms are tiny and the walls are paper thin. We stayed on the 12th floor. On our last night, a Saturday night, at midnight I couldn't take the noise any more so I called the front desk and they politely told me, "the reason for the noise mam is there is a room party down the hall." There was no urgency to break up the party, it is just part of the hotel's atmosphere.
Luckily by 1 am, when the party got bigger, they allowed me to switch rooms to a quieter room on a lower floor. Nevertheless, who wants to pack up their belongings at 1 am on a Saturday?!
Bottom line, if you're coming to NYC to rage and party all night, this is the perfect place for you. If you're looking for a place to get a way from the noise and chaos, please do not stay here.
And it is not cheap either!!!
| 1 | null |
Good but something missing
We (my daughter and I) arrived on Friday evening, she from Vancouver and me from London UK. It was the Friday of the snow storm so our journey had been slow. I had booked through Air Canada for a Deluxe Lakeview - two double beds but was shown to a standard room with one bed - that really disappoints me - the booking is clear - why do they not get it right first time? we got the right room eventually.
We popped across the snowy road to Gibsons for a bite to eat and as many reviewers say, this is a great place for great steaks and there are many other eating establishments nearby.
Next morning we could see our room properly and with the floor to ceiling windows on two sides (corner room) on the 18th floor the views were great - we do like views from our bedrooms wherever we are. Room was generally good - a little dated in places, the bathroom a good size and a nice separate glass shower cubicle with a good showerhead. Beds comfortable and a decent work desk - the TV was an old bulky CRT type and really ought to be replaced with a modern flat screen and similarly the dated CD player with an ipod connection. I do feel that internat connection shud be free - why can I go to Starbucks and spend a few dollars on a coffee and get free internet but spend hundreds on a room over four nights and have to pay for WiFi?
The Whiskey Bar and Grill is OK but I would have thought an additional more sophisticated eatery appropriate for this establishment - perhaps the problem is all the alternatives nearby. At least the internet connection was free in the bar.
Really not sure if I would stay here again - it was reasonable value but I had expected more - personally I do not think it compares with the Vancouver property.
| 4 | null |
High Priced for ghetto motel
He wanted an ID for every person staying in the room, Almost $100 a night with triple A, and for $30 I found out that I could have stayed at the Best Western Inn and Suites. He gave me what he called "the small room", and when you first open the door it stunk, a weird, mold smell. The AC didn't work. The wifi was slow. I normally stay at nicer places so honestly, when I saw the prostitute checking in before me, I already started forming my opinion of the place. It's a $40 a night hotel charging $100 because it's on the strip. Next time I'll stay a bit further a way so I can have a nice clean room. Oh and the parking, don't even get me started on the parking!!
| 2 | null |
It was a great place to stay, despite the cost
This was a fine hotel but a tad overpriced in my opinion. The location is great, right next to the shopping in Soho. The room was nice, bed was beyond comfortable. There is no door on the bathroom which I found bizarre. I don't care how well you know someone, there are times you want privacy and not having a door on the bathroom is a mistake.
The pool is small but very nice and the patio area is great. I wish they had a better bar/lounge area to enjoy a nightcap. The small bar and inside space was not very comfortable and it closes early. The service was brutally slow.
Other than that, the staff was very friendly and helpful. We did not eat breakfast at the hotel - an omelette is $32. There is a nice little diner around the corner where I ordered an omelette for $7.00.
I would stay here again if I could find a find a deal, otherwise, its overpriced.
| 3 | null |
weekend getaway
Hotel staff was very friendly. Breakfast was always ready on time. Rooms were clean, and beds/pillows comfortable. We have stayed at this hotel twice while in Ft. Worth, and had a good experience both times. Would definitely recommend this hotel especially if attending functions at the Ft. Worth Livestock Show.
| 4 | null |
Very nice hotel and inexpensive stay
We only stayed for one night in July 2012 for an event. It was close enough to the stadium (about 1.5 mile) that we actually walked back to the hotel ater the event was over. Very clean hotel and had all the amenities we needed for a family of four.
| 5 | null |
Run from it!
The absolutely worst hotel I have stayed in, over the past few years. This hotel is desperately in need of some TLC. It needs some basic upgrades (air conditioning would be a nice start). The carpets are worn out and in some of the rooms, they are really disgusting. There is only one rather small elevator, so be prepared to wait for a long time each time you want to use it. The so called continental breakfast is just some croissants and cantaloupe (even motel 6 has scrambled eggs!). The bathroom doors don't lock. Finally, one of the pipes in our bathroom started leaking on our last night, and spread water all over the bathroom floor. What a wonderful feeling!
The people who work here do try their best to make you comfortable, but there is precious little that they can do.
| 1 | null |
Bad experience in Georgetown Suites
My wife and I reserved a suite with a kitchen for 3 nights there. First night my wife called down to the front desk to request some pots for cooking and boiling her tea. The person she talked to was rude and only sent up one pot. On the last night we both seen a mouse. So she called down to the desk again and they moved us to another room. That morning we find a cockroach in our bath tub. This will be the last time we ever stay there.
| 1 | null |
Tiny Rooms, Good Price, Convenient Location, Great Staff
Good: Staff is fabulous: Very Friendly and helpful. Location is in Hell's Kitchen, so there are loads of food options nearby. If you want expensive and crowded food options, go to 8th Ave. If you want cheaper and less crowded options, go to 9th: the hotel is located between 8th and 9th. Subway stop is about a block away. Penn Station and Madison Square garden are two blocks away. Times Square is about 8 blocks away. We felt safe walking to and from the hotel.
Bad: Teeny room. We had four people sharing a "Deluxe" room with two double-beds, and we had to rotate our body positions just to move around our rooms (you go left, I'll hop on the bed, and you move this way, etc.) There is a cabinet that could hold one person's suitcase and clothes, but that's it. So, we had to pile our suitcases on the floor and on top of the cabinet and keep our clothes inside the suitcases. There's really only enough room for two people.
No pool, spa, or free breakfast. Free cookies and newspapers, though.
| 3 | null |
They simply don't care about guests...
they simply do not care about the safety of their guests. I have also contacted them several times about the problem I experienced and have not recieved a single response.
During our stay the hotel fire alarm went off informing guests that they needed to evacuate the building due to a fire in the building. The concern I have is that either the hotel and staff has no emergency plan in place or the staff and management simply do not care. I understand false alarms happen but it was downright scary to think what would have happened if this was a real emergency. Thankfully it was not.
We hurried down the emergency stairwell which exited along a busy street. Several elderly couples were also trying to make their way down the stairs. We were shocked to find not a staff to meet us at the exit and to direct us to a safe meeting place. Not knowing what to do we walk around the building to find business as usual for the hotel. The valet parking was still operating as the emergency alarms are going off. Apparently the hotel management felt it was more important to get the $40 per valet car then to have them assisting evacuating the people. I then walked into the lobby to find out what was going on. I was rudely told that there was no fire and that the elevators were shut off. There was no apology offered or even the invite to wait in the lobby until elevator service was restored. My question was clearly an inconvenience to them trying to check people in. Not once were the managers who were laughing and joking with each other bother to help or assist anyone. I guess even making an announcement to the people waiting for the elevators to be turned back on was too much for this hotel staff.
| 1 | null |
Stayed here when JFK flight was cancelled
The location is outstanding. It is near the 9/11 Memorial. The views of the waterfront are breath-taking. The rooms are small, but clean and updated. We had a 22 hour weather delay at JFK, resulting in our staying at this hotel. I am an "Elite Marriott Rewards" member and stay at Marriott properties throughout the USA and Canada. I was very frustrated by the hotel staff here. This stay was well below par because of the staff. They were overwhelmed (both at the front desk and in the very expensive restaurant) by the influx of unexpected guests. There was a lot of confusion, and they were obviously offended when I asked to speak to a manager. The experience went downhill from there. Except for the staff, everything else is very good.
| 3 | null |
If you want a/c on a 90 degree day, don't stay here!
My girlfriend and I drove through Chicago and stumbled upon this place. It was the only place we could afford so we decided to give it a try. Boy were we sure disappointed! There was a couple days of heat, 90+, and our room was super hot. We asked the office folks to turn on the a/c and they said they would. It came on for maybe a few minutes. We thought if we went sightseeing and came back later, that the room would be cool. Sadly, it was still hot even after the sun went down. The place is decent and the rest of the stay was fine; staff was nice, rooms pretty clean. But I wouldn't recommend coming here on really hot days.
| 3 | null |
Very Noisy Club
I stayed here for 4 nights with my finance, we are both in mid 20s.
There is a club downstairs which is quite trendy. However if you wanted to go back upstair to go to bed good luck. Thumping, really really loud music ALL NIGHT LONG and we were on the 6th floor.
I would wake up periodically from the noise and try really hard to go back to sleep.
I didnt raise this with management because - what is the point?? - they have a club going on! Not like they can shut it off for me. Should have brought my noise cancelling headphones.
Location very average - not close to any public transport and far away from the "main" parts of LA. Definitely need to rent a car however you will need to be willing to pay $30 for valet service
| 2 | null |
this hotel stinks flat out
spent 3 days there and $30 per day for valet in denver? give me a break
ice machine on our floor broken the entire time
wifi for $16.00 are you kidding me and it was terrible connection at that
tv in the room was terrible and difficult to get operational
staff was aloof and just plain unprofessional
pile of nachos in elevator for hours just sat there real nice
total ripoff and bad hotel
avoid this place!!!
| 1 | null |
Not very happy
The front desk lady never smiled. Found only one light in the bathroom worked which made it difficult for my wife to put on make up. Called front desk and was told that someone would come fix it - no one ever came to fix it. Then the toilet wouldn't fully flush so after that, we requested a new room. We were moved from a King bed to a queen bed and had to re-pack and move all our stuff. Big hassle and the new room smelled of cigarettes although it was a non-smoking room. I asked for a discount and was told "no".
| 2 | null |
A different hotel no cookie cutters here!!
We stayed at this hotel because I am a fan of starck ..It was a lot of fun ...He has done a great job of turning a 70s building into an uber chic oasis. Something you need in LA ....We loved the euro inspired breakfasts and the whimsy around every corner and especially the rooftop pool bar area. We normally stay in W's but this was a welcome and delightful change...If a bit noisy on weekend nights..(Party central)
| 4 | null |
Define Funky
A nice surprise. Great location. Five minutes from LAX, ten from the beach. Rooms designed by Ikea I am sure. Funky, but stylish and comfortable. No question I would stay here again. Only downside, in and out valet costs as much as the rental car.
| 5 | null |
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