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@USAirways 5 hours on the phone waiting for a call back to find my luggage #shameonyou | 0 |
@SouthwestAir @love_dragonss lol I'm sorry I'm just seeing this now but LAUREN OH MY GOD AHHHH | 2 |
@JetBlue yes Party is Over 😂 | 1 |
@USAirways your team was just terrifyingly rude to a young mother & her baby trying to check in to a flight from PHX to JWA. Help her out. | 0 |
@united 618 was flight out of Houston | 1 |
@USAirways issues are not with people who r nice or storm emails with wrong phone numbers auto rebooked flights to non connecting cities | 0 |
@united Is it customary to upgrade a flight attendant in uniform vs passengers? One is in 1B on flt 1020 now to IAH | 0 |
@AmericanAir everything for sorted out. Thanks for the help. Excited to get home tonight! | 2 |
@SouthwestAir, remember me? Wouldn't let me on 3:05pm flight (seats available). Now my 7:40 flight is delayed. Worst airline. #badservice | 0 |
@VirginAmerica Can you find us a flt out of LAX that is sooner than midnight on Monday? That would be great customer service 😃 | 1 |
@USAirways @AmericanAir will one of you please answer the phone? | 0 |
@AmericanAir instead they yelled at him and told him to call a number that will not pick up due to call volume | 0 |
@united Can I add miles from my January Air China flight to my MileagePlus account? | 1 |
@SouthwestAir thank you : 8UXZJ2
Paid for early bird and sat in back | 0 |
@SouthwestAir App Updated With #Passbook Support http://t.co/WrWqrUblPs via @ubergizmo | 1 |
@AmericanAir Thanks to AA for the upgrade today and getting me on a new flight after my first one was Cancelled Flightled! | 2 |
@JetBlue, thanks for not guarantee that you can not deli ever my bags to my hotel, when bag missed connection. #sFO #customerservicenot | 0 |
@JetBlue the best airline in the world | 2 |
@united they had snacks available, just no fresh food...not sure what happened, but I'm sure we will grab a bite before our SFO connection | 1 |
@SouthwestAir your agents were the ones who were rude and unhelpful and prompted my initial tweet. This is so easy to fix. | 0 |
@SouthwestAir Airline trouble & not getting satisfactory customer service? contact http://t.co/aQjn4HwNaC we negotiate resolutions for You! | 1 |
@JetBlue I don't want JetBlue +TV. I want JetBlue +WIFI :((( | 0 |
@AmericanAir done. | 1 |
@SouthwestAir Disappointed in the FAA "regulation" you have 2 furnish proof of age 4 toddler. Thx for the unnecessary headache. #flyUnited | 0 |
@USAirways AND my rebooked flt isn't until Monday?? AND I don't get a voucher for a hotel?! Never again, US airways. | 0 |
@SouthwestAir http://t.co/tTXRSyNLxr doesn't work on my flight. Just fyi. | 0 |
@united speaking of my flight, skateboards are allowed as carry on bagage right? No extra payment needed? | 1 |
@JetBlue @philpete wonder if that's the pilot tweeting you back? Is it legal to tweet and fly? What if the plane in front stops suddenly? | 0 |
@AmericanAir 2/2 You took cost for both flights out of my bank account. Now I can't get a refund for 2 weeks? I have been a loyal customer. | 0 |
@JetBlue is there also a way I can get a printed one for my records? I keep them whenever I fly ;) | 1 |
@AmericanAir I'm flying into DCA my bag is at IAD. I am already Late Flight for my meetings at work. I will call the number when I land 😭 | 0 |
Lol great answer.. “@AmericanAir: @JayFranceschi Our agents are checking in passengers as quickly as possible. We appreciate your patience.” | 1 |
@VirginAmerica Dad on Segway is the best part of this whole infographic! | 2 |
@USAirways thank u i wiil write after call travel agency | 1 |
@SouthwestAir live in Atlanta but cant enroll in your Atlanta companion promotion. Error every time. Can you help? Also sent email. Thanks! | 1 |
@united hence why I've been asking for the customer service phone number so I can speak to a real person to get this sorted out | 0 |
@JetBlue and The from @WSJ Team to Offer In-#Flight Access to Journal ... - Nassau News Live http://t.co/7E5bxwG16t | 1 |
@united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines | 1 |
@JetBlue Why not deal with that while the plane's on the ground instead of diverting the plane & adding 2 hrs to the flight? | 0 |
@USAirways Southern Hospitality luggage delivery service from SAV is AWFUL. Great @ delivering empty promises but not luggage #8hrs&waiting | 0 |
@SouthwestAir @FortuneMagazine I always tell everyone to fly Southwest! Congratulations!!! | 2 |
@united is there a referral program for the Milageplus explorer card? | 1 |
😂😂😂 “@JetBlue: Our fleet's on fleek. http://t.co/BBaONx9txD” | 1 |
@JetBlue Just sent it | 1 |
@JetBlue I put it my "to" and "from" airports, click update and it tells me to put in my "to" and "from" airports. | 0 |
@United my flight from MCO has been delayed & scheduled to arrive after my connection departs. What options do I have? | 0 |
@united flight just Cancelled Flightled. This is ridiculous | 0 |
@USAirways OK, I guess the weather has been rough but I have been trying to sort out missing air-miles for days. Any suggestions? | 0 |
@united thank you! | 2 |
@JetBlue is the greatest airline ever 💕✈️💺 #TrueBluePoints #jetbluemember | 2 |
@USAirways an award travel ticket but cannot since it is under a different last name. I simply need to change it | 0 |
@JetBlue Fliers to Gain Access to WSJ Content - Analyst Blog - Nasdaq http://t.co/dWEse7Xidr | 1 |
@JetBlue Airways Short Interest Down 3.5% in January (JBLU) - sleekmoney http://t.co/znsUjP86Bv | 1 |
@USAirways 2 hours?! And just got disconnected. | 0 |
@SouthwestAir Who can I contact about requesting a charity donation? #ThankYou | 1 |
@USAirways is really good at deferring responsibility. | 0 |
@united Listen, learn & do this: Remove your PQD requirement. It is insulting. ^HA | 0 |
@JetBlue how can your entire system go down? No IT? Really? | 0 |
@USAirways It's very difficult to work with Baggage claims when they don't answer the phone | 0 |
@SouthwestAir Is your BWI-SJD service seasonal? Wasn't part of extension. Called intl desk. They didn't know. Want to fly in Sept on Sat. | 0 |
@AmericanAir LTALJX, from DCA to OMA this morning. All of the staff that helped me fix my problem were so helpful. #goodthingscome #thanks | 2 |
@united awesome I'll book my next Christmas vacatinn this December any other ways you want to devalue mileage plus. | 2 |
@JetBlue Maybe stop telling people the wrong info on your customer service calls. | 0 |
@USAirways I find it funny that @PHLAirport responds but you don't. Your customer service is the worst. #wedontcarebecauseyoupaidalready | 0 |
@USAirways thanks very much! I got thru on the phone & everything is fine. Just love the website & app ! Thanks for working on it! | 2 |
@AmericanAir @NY_NJairports AA1224: 45 mins for Priority bags to arrive, now Late Flight for evening plans! Delta 20 min bag guarantee anyone? :( | 0 |
@JetBlue okay thanks. Hope to be flying with you guys soon! | 2 |
@USAirways thank you for refunding me on my baggage ! really appreciate it | 2 |
@VirginAmerica On all your flights? | 1 |
@USAirways your ticket agents at gate 4 in Providence airport rocked tonight, especially Kristy, sorry if that is not the correct spelling. | 2 |
@VirginAmerica Will flights be leaving Dallas for LA on February 24th? | 1 |
@VirginAmerica any updates on flight 413 from Jfk > Lax | 1 |
@USAirways -doing best??? Think not. Lousy way to run an airline. Why no online way to connect? You be on hold for 2hrs & then zip | 0 |
@united booked a flight yesterday, appeared in my account + confirm email but since a few hours all disappeared and err "no segment in this" | 0 |
@SouthwestAir- I called @united and they solved the flight Cancelled Flightlation issue in 15minutes. May be ask them how to do it? #getmorehands | 0 |
@VirginAmerica called your service line and was hung up on. This is awesome. #sarcasm | 0 |
@SouthwestAir RDU flights expected to be ok this afternoon and tonight? | 1 |
@united Filled in the form you sent the link to on 29.1.15 and then either 9 or 10.2.15 | 1 |
@USAirways Thanks means a lot after I was verbally cussed out, charged extra for a bag, & then told " I don't feel like dealing with it" 😒 | 0 |
@united also why can't I pre-select seats on SFO->YYZ flight? I'm a Canadian Flight Booking Problems on http://t.co/aZltJhf7lv. | 0 |
@SouthwestAir well I'm not sure what there is you can do. The bad experience had already been had | 0 |
@SouthwestAir thank you for always going above and beyond with your customer service!!!!!! #favoriteairline #luvforSW #southwestAir | 2 |
@united done | 1 |
@SouthwestAir Thanks for the terrible service! Stranded in MDW for 2 days, & now can't find confirmation for rebooked flight from MKE. | 0 |
@United landed in den on time stuck waiting for gate for 30 min. Maybe an update would be a good idea capt? | 0 |
@AmericanAir Do you have any sort of live chat feature? We're in the UK right now and that call would cost us alot. :( | 1 |
@JetBlue where do I add my AA loyalty number to my Jetblue reservation? | 1 |
@united hi -- @united was. Thank you! | 1 |
@SouthwestAir Thanks, you guys are the best | 2 |
@USAirways I've been on hold for over 90 minutes... There's a lack of quality service here. Nobody cares that I hate your shitty airline. | 0 |
@SouthwestAir hey remember that time you lost my husbands bags? I do.
#filmjobnoequipment
#nowarmclothes | 0 |
@united flight 5903 stranded on Tarmac in Chicago. No gates available?! Plane getting very hot and uncomfortable. | 0 |
THE END: RT @USAirways: Reminder: From 2/28, we’ll be tweeting from @AmericanAir. You should join us: http://t.co/NBpCJCpEW9 | 1 |
@usairways Ok thank you…I call from Spain to US for seating assistance! | 0 |
@USAirways incapable of seating a 2yo and mom together. Toddler in his own row #fail @CNN | 0 |
@JetBlue keep going back and forth with being able to board and then not. But great agents in savannah! | 2 |
@SouthwestAir Was going for the weekend for friend's birthday, so no point in reFlight Booking Problems. | 0 |
@USAirways @usairways -Really? U land me in Philly 1.5 hours before my flight, wait 1.5 hours behind a plane you got stuck, | 0 |
@united thanks for nothing. Really?!? 60 minute wait times when I've had to call back 4x. That's 240minute wait times. | 0 |
@AmericanAir that is absolutely false stmt. You have a comedy of errors incl no catering etc #GetYourActTogether | 0 |
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