mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@AmericanAir the whole plane is the same. How old is this plane? The seats leather is coming apart ay the seams.	0
@AmericanAir ....I am on attempt #6 and hour #10 of calling and being put on hold. Not feeling confident that I will ever get through...	0
@SouthwestAir Mad love http://t.co/4ojrSDWPkK NYC-	2
@united never fails to have delayed flights 😡	0
@USAirways keeps dropping my call and won't even let me stay on hold because they are "too busy" #idontwanttocallback	0
@united 3 Gate changes in 30 minutes for flight to Roanoke and flight to sous falls in O'hare... Painful	0
@SouthwestAir I'm teaching new #travelers how to research, #budget & #save for a trip today! http://t.co/Qll48r57ep	1
@AmericanAir Could have voided the ticket since it was > 24hrs since Flight Booking Problems. Are you going to waive the fees? Still can't get through.	0
@JetBlue, was far less painful than what was coming from Avis. 💙	2
First base already? I like your style @JetBlue	2
@SouthwestAir thank you! DMing now.	2
@JetBlue Guys, really bad @JetBlue #fail . Someone better call my wife back to get this handled. 203-382-3312 while she waits on hold....	0
@AmericanAir no thanks. As I said, being denied miles that expired one week ago was the last drop for me; plan to avoid AA as possible.	0
@united A friend traveled via UA1470 today and never got their luggage. What recourse does the person have? Buy clothes and get reimbursed?	0
@USAirways is the @comcast of airlines #2hrs35minOnHold	0
@USAirways DeeDee and Lynn S. have been great here in PHX; Richard P. here was a jerk. Rude to us and our parents for no reason.	0
@united EWR ppl told me to call 1800#, have 2x/day since Monday. Still at layover loc. have that ref # tho. Any help appreciated.	0
@SouthwestAir Two delayed flights in a row. Neither one of them explained	0
@USAirways if there are empty first class seats on my flight at check in, why wouldn't I be automatically upgraded?	1
@USAirways on hold for 1:23. All because they won't let me use a companion voucher online http://t.co/DPhQRgkdoA	0
@United THANK U! Secured room for the night Thx to VERY helpful customer service rep N. Dorns.. I thanked her.. Can u 2? #goodenoughmother	2
@USAirways how is it that my flt to EWR was Cancelled Flightled yet flts to NYC from USAirways are still flying?	0
@USAirways 2 days in a row I call and still can't get anyone on the phone. Do you actually have any employees?	0
@AmericanAir Thanks for asking On second plane after maintenance issue, for flight from ORD to LIT. Sitting at gate in very very warm plane	2
@united not 100% sure, however my ticket included one checked bag, therefore this charge was extra and completely unanticipated.	0
@AmericanAir can you help me with a reservation? cant get through on the phone	0
@JetBlue on flight 2416 to Orlando...ridiculous that we had to wait for this high school band to board. #notbabysitters #whrsthecoach?	0
.@JetBlue Delete this tweet.	1
@united why not? Is it a law or a policy?	1
@USAirways new tag line "but we got you there alive!"	0
@VirginAmerica still waiting to see @Starryeyes_Dev_ 😞	1
@united @annricord January 15th.	1
@AmericanAir She could even see that I had tried to make the transaction but wouldn't offer me the price I'd tried to purchase it at.	0
@JetBlue sure is 💙	2
@AmericanAir Would love to DM you, but my Twitter app says you're not following me and I can't.	0
@united flight 435	1
@USAirways no I am trying to get on a plane from Phx to RNO and the gate is saying the flight was downgraded.	0
@VirginAmerica just promoting the product is all, had a problem with southwest and recommend noneother than the best! http://t.co/tFaNXBh1Cf	2
@SouthwestAir male flight attendant on flight 3913 from Orlando to Indy was AMAZING! He needs a raise 👍 Had the best experience with him	2
@united computers are down but you stopped giving updates and took my flight info off the app. That's just ridiculous keep people updated!	0
.@USAirways Can't book a flight online or over the phone. Your customer service is usually great -- anything you can do to help?	0
@USAirways never fails to disappoint.	0
@JetBlue Airways Hits New 12-Month High at $17.58 (JBLU) - WKRB News http://t.co/XvBjCzlMDA	1
@SouthwestAir thx - i managed to figure it out by trying diff confirmation #s as i booked. just annoying it's not readily available!	0
@SouthwestAir 3 hours and 80 degree difference. Yes please!! MHT TO MCO @sadie4406 http://t.co/MRAW3qDw4D	2
@JetBlue last sleep in Cali... back to JFK tomorrow night. Looking forward to an another amazing flight with you all :)	2
@JetBlue you guys need live chat.	0
@USAirways made it.. Never ran so fast in my life	1
@AmericanAir beyond frustrated with no call back from auto hold or whatever you call it. Entered my number at 11:30 CST, still no call 2:26	0
@USAirways just wasted another hour of my life on hold. this is insanity. there has to be another way to use my voucher as payment online	0
@SouthwestAir Booked 6mos early, paid for Early check in, was ASSIGNED boarding #, here 3hrs early and you deleted me in error?! #LAS2BUF	0
@SouthwestAir loved it!	2
@VirginAmerica You'd think paying an extra $100 bucks RT for luggage might afford you hiring an extra hand at @sfo #lame	0
@united just emailed Jim Compton and Jeff Smisek so hopefully you pay attention now	1
@USAirways - been standing at the gate for 45 min trying to go standby bc I will miss my connection. No help! Do NOT fly US AIRWAYS!	0
@USAirways - who do I call to use credit fm. prev. cxl tix that can't be rebooked online?Rep I called quoted me $1k higher than the website.	0
@VirginAmerica can u help this 👸 @FreyaBevan_Fund needs urgent treatment in🇺🇸2y old battling cancer could u help with flights 💗#freyasfund	1
@USAirways I'm trying to Request Missed Mileage and it keeps saying it can't my flight from 2/13. Then it says call the number.	0
@USAirways : Premier provider of missed connections! #usairwaysfail	0
@AmericanAir continues to win: I've never missed a flight before, but a nice little quiet gate change made it possible. Sheesh.	0
@united doing a good thing, holding flight for a few for 11 peeps on Late Flight connecting flight. We'll still make destination on time	2
@SouthwestAir give me tickets to atlanta! I would do anything! Anything 😆	1
@united and those three people were awesome working very long hours. It is easy to say sorry on Twitter but you should help your ppl @EWR	0
@united to recap, you bounced me off my flight, LIED TO ME, then hung up on me. What am I supposed to think/do now?	0
@SouthwestAir I'll stick with flying for free any where that Southwest goes; my son works for this wonderful company and Moms fly free.	2
@AmericanAir Trying for 20 hrs to reach agent. Must make change that can't be done on web by 11:59 PST. Had to Cancelled Flight revs ystday.	0
@united tremendous. What would you recommend?	1
@USAirways #686 is delayed due to tail winds and need to jump on #521 to SEA, leaving the same time this arrives. Is there a chance to hold?	0
@JetBlue i'm getting info from the website, but needing to check it and the alerts would be much more beneficial.	1
@USAirways turns into @AmericanAir with such difficulty to past loyal customer. As a AA platinum flyer usair couldn't be more unhelpful. Why	0
@AmericanAir 2hr and 20 min delayed...still waiting...you need to do something to improve... http://t.co/1m36NTPTR8	0
@united very disappointed by the service starting from gate operator at BOS , who was rude in stopping a carry-on bag...	0
@united Flight:UA1750 is basically a prison on the runway @ SFO 6delays 4hrs of sitting no water no answers. reminded y I hate this airline	0
@JetBlue Thanks JB. Actually, As a birder I love them too. They just need to be outside. It shouldn't be too hard to trap and move them.	2
@USAirways I will be traveling from LAX to CLT to HTS, I have been rebooked for tomorrow due to the travel advisory.	1
@AmericanAir How can I get a flight change while in the air? Delays causing a missed connection again. There is 1 seat for Late Flightr	0
@USAirways on hold for 1 hour and 14 min trying to find the luggage flight Cancelled Flightled where is luggage? http://t.co/i1SfMI7zat	0
@usairways - thanks for the 5+ hour flight from PIT to PHX with zero entertainment. Guess why I have a quarter million + miles on Delta	0
@USAirways my wife left her phone on flight AWE474 on Friday February 20th upon landing in Minneapolis. How can we get it back? Thanks!	1
@SouthwestAir OH MY GOSH SERIOUSLY?! you just made my day, week, year!!! No one will appreciate this more than me!!!	2
@VirginAmerica You should still develop an app - then you will be my favorite airline.	1
@USAirways Bravo handling MSP to PHX # 2023 today. Delayed, Late Flightr Cancelled Flightled. Missed surprise 60th bday which was reason for trip.Never again	0
@United fucked up, then voided my ticket, and KEPT MY MONEY. Not even an apology. I will never fly with your airline again. #UnitedAirlines	0
@AmericanAir second pic from CDG?	1
@SouthwestAir Flight Cancelled Flightled, reFlight Booking Problems online has not worked, on my second round of hold (3 hrs now). Any other options?	0
@USAirways thanks !!!	2
@JetBlue thanks. Line moved quick. Already done.	2
@JetBlue will I be compensated for delays or Cancelled Flightlation?	1
@SouthwestAir Thank you.	1
@united after a Cancelled Flighted flight, and 2 delays, you lost my luggage AGAIN! You're the WORST! Disgraceful! Awful company, horrible service!	0
@united please fire the captain of flight 6232 today. He single handedly ruined every passengers day by being a piece of shit. #unitedsucks	0
@united then why have I not received my call back its been 3 days...it's an infant car seat how am I supposed to go anywhere with my child	0
@SouthwestAir worst customer service, Terrible attitudes. I don't care how big a storm. Your employees need an attitude adjustment	0
@VirginAmerica add DTW and I'm sold!	1
@AmericanAir "Airport snow removal method #22..." Keep up the good work folks, this is where Cessna's become 747's! http://t.co/oUmC1LrXDN	2
@JetBlue Apparently the pilot had made some announcement about engine trouble and losing fuel too quickly.	0
@USAirways thanks. 😒	2
@united Usually an issue with Express our of SFO. Positive note: Mainline p.s. was enjoyable.	0
@SouthwestAir I hate evolved seating. knees in the seat pocket http://t.co/forNpF69Ky	0
Thank you for sending more details @AmericanAir: They're pretty handy dandy. more info here: http://t.co/FvlxIRh1F1 #LookforwardtoflywithAA	2

@AmericanAir the whole plane is the same. How old is this plane? The seats leather is coming apart ay the seams.

0

@AmericanAir ....I am on attempt #6 and hour #10 of calling and being put on hold. Not feeling confident that I will ever get through...

0

@SouthwestAir Mad love http://t.co/4ojrSDWPkK NYC-

2

@united never fails to have delayed flights 😡

0

@USAirways keeps dropping my call and won't even let me stay on hold because they are "too busy" #idontwanttocallback

0

@united 3 Gate changes in 30 minutes for flight to Roanoke and flight to sous falls in O'hare... Painful

0

@SouthwestAir I'm teaching new #travelers how to research, #budget & #save for a trip today! http://t.co/Qll48r57ep

1

@AmericanAir Could have voided the ticket since it was > 24hrs since Flight Booking Problems. Are you going to waive the fees? Still can't get through.

0

@JetBlue, was far less painful than what was coming from Avis. 💙

2

First base already? I like your style @JetBlue

2

@SouthwestAir thank you! DMing now.

2

@JetBlue Guys, really bad @JetBlue #fail . Someone better call my wife back to get this handled. 203-382-3312 while she waits on hold....

0

@AmericanAir no thanks. As I said, being denied miles that expired one week ago was the last drop for me; plan to avoid AA as possible.

0

@united A friend traveled via UA1470 today and never got their luggage. What recourse does the person have? Buy clothes and get reimbursed?

0

@USAirways is the @comcast of airlines #2hrs35minOnHold

0

@USAirways DeeDee and Lynn S. have been great here in PHX; Richard P. here was a jerk. Rude to us and our parents for no reason.

0

@united EWR ppl told me to call 1800#, have 2x/day since Monday. Still at layover loc. have that ref # tho. Any help appreciated.

0

@SouthwestAir Two delayed flights in a row. Neither one of them explained

0

@USAirways if there are empty first class seats on my flight at check in, why wouldn't I be automatically upgraded?

1

@USAirways on hold for 1:23. All because they won't let me use a companion voucher online http://t.co/DPhQRgkdoA

0

@United THANK U! Secured room for the night Thx to VERY helpful customer service rep N. Dorns.. I thanked her.. Can u 2? #goodenoughmother

2

@USAirways how is it that my flt to EWR was Cancelled Flightled yet flts to NYC from USAirways are still flying?

0

@USAirways 2 days in a row I call and still can't get anyone on the phone. Do you actually have any employees?

0

@AmericanAir Thanks for asking On second plane after maintenance issue, for flight from ORD to LIT. Sitting at gate in very very warm plane

2

@united not 100% sure, however my ticket included one checked bag, therefore this charge was extra and completely unanticipated.

0

@AmericanAir can you help me with a reservation? cant get through on the phone

0

@JetBlue on flight 2416 to Orlando...ridiculous that we had to wait for this high school band to board. #notbabysitters #whrsthecoach?

0

.@JetBlue Delete this tweet.

1

@united why not? Is it a law or a policy?

1

@USAirways new tag line "but we got you there alive!"

0

@VirginAmerica still waiting to see @Starryeyes_Dev_ 😞

1

@united @annricord January 15th.

1

@AmericanAir She could even see that I had tried to make the transaction but wouldn't offer me the price I'd tried to purchase it at.

0

@JetBlue sure is 💙

2

@AmericanAir Would love to DM you, but my Twitter app says you're not following me and I can't.

0

@united flight 435

1

@USAirways no I am trying to get on a plane from Phx to RNO and the gate is saying the flight was downgraded.

0

@VirginAmerica just promoting the product is all, had a problem with southwest and recommend noneother than the best! http://t.co/tFaNXBh1Cf

2

@SouthwestAir male flight attendant on flight 3913 from Orlando to Indy was AMAZING! He needs a raise 👍 Had the best experience with him

2

@united computers are down but you stopped giving updates and took my flight info off the app. That's just ridiculous keep people updated!

0

.@USAirways Can't book a flight online or over the phone. Your customer service is usually great -- anything you can do to help?

0

@USAirways never fails to disappoint.

0

@JetBlue Airways Hits New 12-Month High at $17.58 (JBLU) - WKRB News http://t.co/XvBjCzlMDA

1

@SouthwestAir thx - i managed to figure it out by trying diff confirmation #s as i booked. just annoying it's not readily available!

0

@SouthwestAir 3 hours and 80 degree difference. Yes please!! MHT TO MCO @sadie4406 http://t.co/MRAW3qDw4D

2

@JetBlue last sleep in Cali... back to JFK tomorrow night. Looking forward to an another amazing flight with you all :)

2

@JetBlue you guys need live chat.

0

@USAirways made it.. Never ran so fast in my life

1

@AmericanAir beyond frustrated with no call back from auto hold or whatever you call it. Entered my number at 11:30 CST, still no call 2:26

0

@USAirways just wasted another hour of my life on hold. this is insanity. there has to be another way to use my voucher as payment online

0

@SouthwestAir Booked 6mos early, paid for Early check in, was ASSIGNED boarding #, here 3hrs early and you deleted me in error?! #LAS2BUF

0

@SouthwestAir loved it!

2

@VirginAmerica You'd think paying an extra $100 bucks RT for luggage might afford you hiring an extra hand at @sfo #lame

0

@united just emailed Jim Compton and Jeff Smisek so hopefully you pay attention now

1

@USAirways - been standing at the gate for 45 min trying to go standby bc I will miss my connection. No help! Do NOT fly US AIRWAYS!

0

@USAirways - who do I call to use credit fm. prev. cxl tix that can't be rebooked online?Rep I called quoted me $1k higher than the website.

0

@VirginAmerica can u help this 👸 @FreyaBevan_Fund needs urgent treatment in🇺🇸2y old battling cancer could u help with flights 💗#freyasfund

1

@USAirways I'm trying to Request Missed Mileage and it keeps saying it can't my flight from 2/13. Then it says call the number.

0

@USAirways : Premier provider of missed connections! #usairwaysfail

0

@AmericanAir continues to win: I've never missed a flight before, but a nice little quiet gate change made it possible. Sheesh.

0

@united doing a good thing, holding flight for a few for 11 peeps on Late Flight connecting flight. We'll still make destination on time

2

@SouthwestAir give me tickets to atlanta! I would do anything! Anything 😆

1

@united and those three people were awesome working very long hours. It is easy to say sorry on Twitter but you should help your ppl @EWR

0

@united to recap, you bounced me off my flight, LIED TO ME, then hung up on me. What am I supposed to think/do now?

0

@SouthwestAir I'll stick with flying for free any where that Southwest goes; my son works for this wonderful company and Moms fly free.

2

@AmericanAir Trying for 20 hrs to reach agent. Must make change that can't be done on web by 11:59 PST. Had to Cancelled Flight revs ystday.

0

@united tremendous. What would you recommend?

1

@USAirways #686 is delayed due to tail winds and need to jump on #521 to SEA, leaving the same time this arrives. Is there a chance to hold?

0

@JetBlue i'm getting info from the website, but needing to check it and the alerts would be much more beneficial.

1

@USAirways turns into @AmericanAir with such difficulty to past loyal customer. As a AA platinum flyer usair couldn't be more unhelpful. Why

0

@AmericanAir 2hr and 20 min delayed...still waiting...you need to do something to improve... http://t.co/1m36NTPTR8

0

@united very disappointed by the service starting from gate operator at BOS , who was rude in stopping a carry-on bag...

0

@united Flight:UA1750 is basically a prison on the runway @ SFO 6delays 4hrs of sitting no water no answers. reminded y I hate this airline

0

@JetBlue Thanks JB. Actually, As a birder I love them too. They just need to be outside. It shouldn't be too hard to trap and move them.

2

@USAirways I will be traveling from LAX to CLT to HTS, I have been rebooked for tomorrow due to the travel advisory.

1

@AmericanAir How can I get a flight change while in the air? Delays causing a missed connection again. There is 1 seat for Late Flightr

0

@USAirways on hold for 1 hour and 14 min trying to find the luggage flight Cancelled Flightled where is luggage? http://t.co/i1SfMI7zat

0

@usairways - thanks for the 5+ hour flight from PIT to PHX with zero entertainment. Guess why I have a quarter million + miles on Delta

0

@USAirways my wife left her phone on flight AWE474 on Friday February 20th upon landing in Minneapolis. How can we get it back? Thanks!

1

@SouthwestAir OH MY GOSH SERIOUSLY?! you just made my day, week, year!!! No one will appreciate this more than me!!!

2

@VirginAmerica You should still develop an app - then you will be my favorite airline.

1

@USAirways Bravo handling MSP to PHX # 2023 today. Delayed, Late Flightr Cancelled Flightled. Missed surprise 60th bday which was reason for trip.Never again

0

@United fucked up, then voided my ticket, and KEPT MY MONEY. Not even an apology. I will never fly with your airline again. #UnitedAirlines

0

@AmericanAir second pic from CDG?

1

@SouthwestAir Flight Cancelled Flightled, reFlight Booking Problems online has not worked, on my second round of hold (3 hrs now). Any other options?

0

@USAirways thanks !!!

2

@JetBlue thanks. Line moved quick. Already done.

2

@JetBlue will I be compensated for delays or Cancelled Flightlation?

1

@SouthwestAir Thank you.

1

@united after a Cancelled Flighted flight, and 2 delays, you lost my luggage AGAIN! You're the WORST! Disgraceful! Awful company, horrible service!

0

@united please fire the captain of flight 6232 today. He single handedly ruined every passengers day by being a piece of shit. #unitedsucks

0

@united then why have I not received my call back its been 3 days...it's an infant car seat how am I supposed to go anywhere with my child

0

@SouthwestAir worst customer service, Terrible attitudes. I don't care how big a storm. Your employees need an attitude adjustment

0

@VirginAmerica add DTW and I'm sold!

1

@AmericanAir "Airport snow removal method #22..." Keep up the good work folks, this is where Cessna's become 747's! http://t.co/oUmC1LrXDN

2

@JetBlue Apparently the pilot had made some announcement about engine trouble and losing fuel too quickly.

0

@USAirways thanks. 😒

2

@united Usually an issue with Express our of SFO. Positive note: Mainline p.s. was enjoyable.

0

@SouthwestAir I hate evolved seating. knees in the seat pocket http://t.co/forNpF69Ky

0

Thank you for sending more details @AmericanAir: They're pretty handy dandy. more info here: http://t.co/FvlxIRh1F1 #LookforwardtoflywithAA

2