mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@United States faundation was by faith Judeo Cristian,@Not it was by ideologias.@ http://t.co/mWBk68k0A3	1
@SouthwestAir is that @MurraySawChuck	1
@united you have the nicest gate attendant at Newark airport gate 101 right now. Multiple delays and she is still pleasant with everyone.	2
delete your account @JetBlue	0
@JetBlue You failed. That's the answer. Please don't justify otherwise.	0
@united shes been rescheduled for today, but with the frigid cold, being a possible reason for "maintenance" it could be the same issue 2day	0
@AmericanAir I have a Cancelled Flighted flight tomorrow morning and the 800 number did nothing! Please! I just want to go home!	0
@AmericanAir we got to 15 minutes AFTER takeoff time before anyone wandered over to address the line of people.	0
@JetBlue customer service was so bad updating my points, once I use my next points, I won't be flying you. Point system is almost a sham.	0
@AmericanAir Thx, someone picked up after 45 minutes	0
@AmericanAir @USAirways She's on Manch to Charlotte Fl 4628 Told her she could get on a 4pm flight to West Palm Beach. Nothing earlier?	1
@USAirways @AskPayPal So I contacted my bank. They took the money out today. I also contacted @USAirways they said my reservation is	1
@USAirways Chairman Preferred with 518,758 lifetime miles. What is my US Air reward, no #firstclass upgrades on @AmericanAir as usual.	0
@JetBlue I'd go to Portsmouth, NH to take care of my friend's son while she takes her daughter to Boston for surgery. #flyingitforward	1
@AmericanAir what name and department does it come under? Thanks	1
@united I'm counting on you, please don't let me down! #delayed #again #needtocatchmynextflight #alreadyrebookedonce	0
@AmericanAir @Stone9956 Do you dislike delays when they're caused by YOUR crew forgetting to load bags & lazy pilot wanting duty day to end?	0
@united Your ERI-ORD express connections are hugely popular .. now if only we could have an ERI-EWR hop! :)	0
@SouthwestAir easy fix, let the business select actually board 1st, then board the pre-boards...	1
@united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm	0
@SouthwestAir I'm miserable on your Orlando to Vegas nonstop right now. How big must a guest be for u to require 2 seats? I'm in 1A btw.	0
@united Hello. Just wondering how long it might take for Turkish Airlines flights to show up in my United miles. Thanks.	1
@AmericanAir She got to the gate just in time to watch the plane push back. 5 minutes was all she needed. Glad we’ve relatives nearby.	0
@USAirways I absolutely knew you would try to blame weather to deny us vouchers in Phoenix. Totally false, was a crew issue.	0
@AmericanAir yep as I saidi feel sorry for you that you have to run their account how embarrassing for you	0
@AmericanAir @BoeingAirplanes I really would love to experience first class on that plane,looks stunning!	2
@united we got it, thanks.	2
@SouthwestAir -U dont have Atlanta to San fransisco in 99$ in the present sale, like u had in the last sale?Im looking for 2 return tickets	1
@SouthwestAir Flight Cancelled Flightled out of BNA.... Do I have to reschedule now or can travel funds be put back into my account for future use?	0
@VirginAmerica Flight 0736 DAL to DCA 2/24 2:10pm. Tried to check in could not. Status please.	1
@USAirways I've been on hold for over 2 1/2 hours - there has to be an easier way to Cancelled Flight/get a refund... 😑😩 http://t.co/Cm4roIypc2	0
@VirginAmerica thanks! Y'all have some of the best customer service left in the industry.	2
@SouthwestAir ohk. Thank You!!! B/C of the inexpensive airfares that Southwest has I can now travel around.	2
@JetBlue trying to charge us $550 dollars cash for tickets we paid for months in advance #isthisreal #nevertoldus #jetblue #NeverAgain	0
@united obviously no one knows a darn thing around here. What are we to do if this does not get resolved? http://t.co/Ph8QJzaPKx	0
@VirginAmerica All of group E was told there was no more room in the bins. when I got on the plane, was room for at least 4 bags in my row!	0
@AmericanAir great flight experience again... SFO-JFK... Dare I say it? A consistent high quality on a legacy airline? Keep it up guys!	2
@united I would appreciate an answer on why we weren't alerted flight had been Cancelled Flighted until plane landed. #showsomerespect	0
@USAirways is there any way that you could hold flight 628 in CLT my husband is stuck in the security check line. flight scheduled for 1PM	1
@AmericanAir thanks!	1
@southwestair yeah, 7am flight tomorrow, going to add 60-90 min extra because of the roads / snow	1
@VirginAmerica Nice, Lofty View @flyLAXairport. #SilverStatus http://t.co/F4Tp0dAwbd	1
@JetBlue managers telling us to write a letter because we're upset about our tickets to leave tomorrow getting Cancelled Flightled without any notice	0
@AmericanAir the original receipt lists my flight cost as $89ish, and doesn't reflect the use of a voucher	0
:( RT @JetBlue: Our fleet's on fleek. http://t.co/ncguZDgDaQ	0
@united WHERE IS MY RECEIPT! I upgraded return leg and 6 months Late Flightr still NO receipt! http://t.co/DAjWzhLVyu	0
@JetBlue @Airbus Wow, awesome videos guys https://t.co/dbcvEPn5QC Great work. #Bluemanity #CoreValues #Passion #AeroJobMarket #avgeek	2
@USAirways will I get the full amount credited to my account for US Airways credit?	1
@united KOA-LAX should have fresh food service, right?	1
@SouthwestAir I (heart) my CP status. Sure would be nice to have though.	2
@USAirways sorry, I meant flight 4420, which was supposed to depart at 5:00, now says 6:30. What is the issue?	0
@USAirways agent won't hold for connection arriving Late Flight. 7 min before departure time but 3 min too Late Flight. Flt 1903 gate c19. Disappointed	0
@SouthwestAir I will do just about anything tO GO TO THE VEGAS SHOW PLEASE MAN	2
@JetBlue That is not very gracious of @jetblue to tell me where I can go BUY water or a snack when our flight is delayed over 3 hours.	0
@JetBlue why are there so many delays to north east cities?	0
@SouthwestAir where are our pilots? Plane is here flight says it's still on time, but we should of been off the ground 15 minutes ago.	0
@united Did I mention that I was ON THE PLANE so is my luggage. My luggage that I'm not going to have for how many days.	0
@united lost my parents luggage to cancun, said it would be delivered to hotel by 7PM, it is now almost 11PM	0
@AmericanAir Is this a serious thread. Maybe you guys should re-read it. #fail	0
@SouthwestAir @PaytonTaylor129 I love Southwest and Payton Taylor!	2
@USAirways just an FYI I'll be writing registered letters 2 your ceo and those down the line 4 the shameful treatment and reactions we got.	0
@united customer service is atrocious! You have disrupted my travel plans, you have lost my luggage and it is impossible to TALK TO A HUMAN	0
@JetBlue are there any food places open at the JFK T5 24//?	1
@USAirways is anything being done to make Flight Attendants aware of AA member benefits? Embarrassing being argued with. Just happened.	0
@JetBlue False - agent let us do an extra leg room upgrade for $ but not upgrade to mint. Poor business practices. #badcustomerservice	0
@SouthwestAir you need this song for your next commercial! https://t.co/jU9rHZ4RQc. #SWA #love	1
@VirginAmerica you're the best!! Whenever I (begrudgingly) use any other airline I'm delayed and Late Flight :(	0
@USAirways Now, the JFK Baggage Office has actually run out of paper hotel vouchers. #thislinehasntmovedforanhour	0
@USAirways I have now called 12 times in the last three days. That's unacceptable. I'm willing to wait on hold, but that's not an option.	0
Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome.	2
@united It was quite enjoyable. 😊 Except now he's stuck on the runway in Houston. 😕	0
@AmericanAir is the worst airline in the entire world. I only flew them because I had to and it was the nightmare I knew it would be.	0
@AmericanAir Well, you guys are totally kicking a million pounds of ass. Bar none, the best SM team in the airline industry in my opinion.	2
@AmericanAir what can AA do for a load of people about to board their 5th plane of a very long day when the first 4 were unserviceable	0
@AmericanAir You Cancelled Flight my flight and there’s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta	0
@AmericanAir Okay, I think 1565 has waited long enough for a gate at DFW...	0
@united is trying to strand us in Houston until tomorrow morning. pretty sure overFlight Booking Problems and maintenance aren't our fault.	0
@southwestair does anyone realize that banning peanuts on a flight due to an allergic person ignores p-nut oil & dust from previous flights?	0
@JetBlue Flight 1562 had a 4 1/2 hour weather delay, but what is the 45 minute delay in getting bags to tired passengers?	0
@AmericanAir is there any way to manually add gift cards to an ex-EU ticket( AA metal on long haul,BA for intra-EU)?	1
@JetBlue okie doke! Knowing you, you will fix this ;)	2
@united This has been the WORST flight experience I've ever had. Thank you for ending my vacation on such a bad note.	0
@AmericanAir how do you refuse a customer who is willing to pay to upgrade when half of your first class is empty	0
@JetBlue Still no response from CEO. I guess he is at the Oscars. I bet his flight was on time. #JUSTWRONG	0
@united MIA-EWR #384 😄😄😄 excellent crew. EWR-IAD #3589 😡😡😡 No crew to load bags - waiting w/ door open freezing. 20 mins past departure.	0
@SouthwestAir nvm, gate said they're holding connections. Thanks for quick response!	2
@JetBlue Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon	1
@United can you help me get from IAH to SFO earlier tonight?	1
@united Flight 472 from ORD couldn't let me know about this? Found out via app minutes before landing. Awful flight. http://t.co/DQJl8vZ2h2	0
@USAirways so I get bumped to the 6pm to Birmingham which is now delayed because the pilots scheduled don't have enough hours together. Fail	0
@USAirways understood and so does us airways. Getting through tsa is the problem	0
@AmericanAir merged airlines do not work for FF programs. Very frustrating and the gate agents are to busy pouting to care. #AttitudeIssues	0
@USAirways we will...sunday! Just a few days away	2
@AmericanAir extremely upset that your baggage handlers decide to go in my luggage and take my belongings	0
@VirginAmerica I didn't today... Must mean I need to take another trip!	1
@united Waiting half an hour for my checked bag at EWR (& that was Priority); disappointing, usually you guys are good.	0
@united so disgusted and disappointed with united airlines luggage policies and attitude toward musicians. Unacceptable	0
@JetBlue continue button generated a trip to "plan your trip page" regardless of how far along I was in Flight Booking Problems process hint: the end of it	0
@JetBlue 2 words: "staff training." What a joke-	0
@AmericanAir from a service rep but that hasn't happened yet. I'm honestly fed up and sick of this. No notice when my flight got Cancelled Flighted	0

@United States faundation was by faith Judeo Cristian,@Not it was by ideologias.@ http://t.co/mWBk68k0A3

1

@SouthwestAir is that @MurraySawChuck

1

@united you have the nicest gate attendant at Newark airport gate 101 right now. Multiple delays and she is still pleasant with everyone.

2

delete your account @JetBlue

0

@JetBlue You failed. That's the answer. Please don't justify otherwise.

0

@united shes been rescheduled for today, but with the frigid cold, being a possible reason for "maintenance" it could be the same issue 2day

0

@AmericanAir I have a Cancelled Flighted flight tomorrow morning and the 800 number did nothing! Please! I just want to go home!

0

@AmericanAir we got to 15 minutes AFTER takeoff time before anyone wandered over to address the line of people.

0

@JetBlue customer service was so bad updating my points, once I use my next points, I won't be flying you. Point system is almost a sham.

0

@AmericanAir Thx, someone picked up after 45 minutes

0

@AmericanAir @USAirways She's on Manch to Charlotte Fl 4628 Told her she could get on a 4pm flight to West Palm Beach. Nothing earlier?

1

@USAirways @AskPayPal So I contacted my bank. They took the money out today. I also contacted @USAirways they said my reservation is

1

@USAirways Chairman Preferred with 518,758 lifetime miles. What is my US Air reward, no #firstclass upgrades on @AmericanAir as usual.

0

@JetBlue I'd go to Portsmouth, NH to take care of my friend's son while she takes her daughter to Boston for surgery. #flyingitforward

1

@AmericanAir what name and department does it come under? Thanks

1

@united I'm counting on you, please don't let me down! #delayed #again #needtocatchmynextflight #alreadyrebookedonce

0

@AmericanAir @Stone9956 Do you dislike delays when they're caused by YOUR crew forgetting to load bags & lazy pilot wanting duty day to end?

0

@united Your ERI-ORD express connections are hugely popular .. now if only we could have an ERI-EWR hop! :)

0

@SouthwestAir easy fix, let the business select actually board 1st, then board the pre-boards...

1

@united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm

0

@SouthwestAir I'm miserable on your Orlando to Vegas nonstop right now. How big must a guest be for u to require 2 seats? I'm in 1A btw.

0

@united Hello. Just wondering how long it might take for Turkish Airlines flights to show up in my United miles. Thanks.

1

@AmericanAir She got to the gate just in time to watch the plane push back. 5 minutes was all she needed. Glad we’ve relatives nearby.

0

@USAirways I absolutely knew you would try to blame weather to deny us vouchers in Phoenix. Totally false, was a crew issue.

0

@AmericanAir yep as I saidi feel sorry for you that you have to run their account how embarrassing for you

0

@AmericanAir @BoeingAirplanes I really would love to experience first class on that plane,looks stunning!

2

@united we got it, thanks.

2

@SouthwestAir -U dont have Atlanta to San fransisco in 99$ in the present sale, like u had in the last sale?Im looking for 2 return tickets

1

@SouthwestAir Flight Cancelled Flightled out of BNA.... Do I have to reschedule now or can travel funds be put back into my account for future use?

0

@VirginAmerica Flight 0736 DAL to DCA 2/24 2:10pm. Tried to check in could not. Status please.

1

@USAirways I've been on hold for over 2 1/2 hours - there has to be an easier way to Cancelled Flight/get a refund... 😑😩 http://t.co/Cm4roIypc2

0

@VirginAmerica thanks! Y'all have some of the best customer service left in the industry.

2

@SouthwestAir ohk. Thank You!!! B/C of the inexpensive airfares that Southwest has I can now travel around.

2

@JetBlue trying to charge us $550 dollars cash for tickets we paid for months in advance #isthisreal #nevertoldus #jetblue #NeverAgain

0

@united obviously no one knows a darn thing around here. What are we to do if this does not get resolved? http://t.co/Ph8QJzaPKx

0

@VirginAmerica All of group E was told there was no more room in the bins. when I got on the plane, was room for at least 4 bags in my row!

0

@AmericanAir great flight experience again... SFO-JFK... Dare I say it? A consistent high quality on a legacy airline? Keep it up guys!

2

@united I would appreciate an answer on why we weren't alerted flight had been Cancelled Flighted until plane landed. #showsomerespect

0

@USAirways is there any way that you could hold flight 628 in CLT my husband is stuck in the security check line. flight scheduled for 1PM

1

@AmericanAir thanks!

1

@southwestair yeah, 7am flight tomorrow, going to add 60-90 min extra because of the roads / snow

1

@VirginAmerica Nice, Lofty View @flyLAXairport. #SilverStatus http://t.co/F4Tp0dAwbd

1

@JetBlue managers telling us to write a letter because we're upset about our tickets to leave tomorrow getting Cancelled Flightled without any notice

0

@AmericanAir the original receipt lists my flight cost as $89ish, and doesn't reflect the use of a voucher

0

:( RT @JetBlue: Our fleet's on fleek. http://t.co/ncguZDgDaQ

0

@united WHERE IS MY RECEIPT! I upgraded return leg and 6 months Late Flightr still NO receipt! http://t.co/DAjWzhLVyu

0

@JetBlue @Airbus Wow, awesome videos guys https://t.co/dbcvEPn5QC Great work. #Bluemanity #CoreValues #Passion #AeroJobMarket #avgeek

2

@USAirways will I get the full amount credited to my account for US Airways credit?

1

@united KOA-LAX should have fresh food service, right?

1

@SouthwestAir I (heart) my CP status. Sure would be nice to have though.

2

@USAirways sorry, I meant flight 4420, which was supposed to depart at 5:00, now says 6:30. What is the issue?

0

@USAirways agent won't hold for connection arriving Late Flight. 7 min before departure time but 3 min too Late Flight. Flt 1903 gate c19. Disappointed

0

@SouthwestAir I will do just about anything tO GO TO THE VEGAS SHOW PLEASE MAN

2

@JetBlue That is not very gracious of @jetblue to tell me where I can go BUY water or a snack when our flight is delayed over 3 hours.

0

@JetBlue why are there so many delays to north east cities?

0

@SouthwestAir where are our pilots? Plane is here flight says it's still on time, but we should of been off the ground 15 minutes ago.

0

@united Did I mention that I was ON THE PLANE so is my luggage. My luggage that I'm not going to have for how many days.

0

@united lost my parents luggage to cancun, said it would be delivered to hotel by 7PM, it is now almost 11PM

0

@AmericanAir Is this a serious thread. Maybe you guys should re-read it. #fail

0

@SouthwestAir @PaytonTaylor129 I love Southwest and Payton Taylor!

2

@USAirways just an FYI I'll be writing registered letters 2 your ceo and those down the line 4 the shameful treatment and reactions we got.

0

@united customer service is atrocious! You have disrupted my travel plans, you have lost my luggage and it is impossible to TALK TO A HUMAN

0

@JetBlue are there any food places open at the JFK T5 24//?

1

@USAirways is anything being done to make Flight Attendants aware of AA member benefits? Embarrassing being argued with. Just happened.

0

@JetBlue False - agent let us do an extra leg room upgrade for $ but not upgrade to mint. Poor business practices. #badcustomerservice

0

@SouthwestAir you need this song for your next commercial! https://t.co/jU9rHZ4RQc. #SWA #love

1

@VirginAmerica you're the best!! Whenever I (begrudgingly) use any other airline I'm delayed and Late Flight :(

0

@USAirways Now, the JFK Baggage Office has actually run out of paper hotel vouchers. #thislinehasntmovedforanhour

0

@USAirways I have now called 12 times in the last three days. That's unacceptable. I'm willing to wait on hold, but that's not an option.

0

Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome.

2

@united It was quite enjoyable. 😊 Except now he's stuck on the runway in Houston. 😕

0

@AmericanAir is the worst airline in the entire world. I only flew them because I had to and it was the nightmare I knew it would be.

0

@AmericanAir Well, you guys are totally kicking a million pounds of ass. Bar none, the best SM team in the airline industry in my opinion.

2

@AmericanAir what can AA do for a load of people about to board their 5th plane of a very long day when the first 4 were unserviceable

0

@AmericanAir You Cancelled Flight my flight and there’s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta

0

@AmericanAir Okay, I think 1565 has waited long enough for a gate at DFW...

0

@united is trying to strand us in Houston until tomorrow morning. pretty sure overFlight Booking Problems and maintenance aren't our fault.

0

@southwestair does anyone realize that banning peanuts on a flight due to an allergic person ignores p-nut oil & dust from previous flights?

0

@JetBlue Flight 1562 had a 4 1/2 hour weather delay, but what is the 45 minute delay in getting bags to tired passengers?

0

@AmericanAir is there any way to manually add gift cards to an ex-EU ticket( AA metal on long haul,BA for intra-EU)?

1

@JetBlue okie doke! Knowing you, you will fix this ;)

2

@united This has been the WORST flight experience I've ever had. Thank you for ending my vacation on such a bad note.

0

@AmericanAir how do you refuse a customer who is willing to pay to upgrade when half of your first class is empty

0

@JetBlue Still no response from CEO. I guess he is at the Oscars. I bet his flight was on time. #JUSTWRONG

0

@united MIA-EWR #384 😄😄😄 excellent crew. EWR-IAD #3589 😡😡😡 No crew to load bags - waiting w/ door open freezing. 20 mins past departure.

0

@SouthwestAir nvm, gate said they're holding connections. Thanks for quick response!

2

@JetBlue Have a cup coffee and relax while you check out the New Deals and Promotions at Avon, twice a month at Doug @dcoadavon

1

@United can you help me get from IAH to SFO earlier tonight?

1

@united Flight 472 from ORD couldn't let me know about this? Found out via app minutes before landing. Awful flight. http://t.co/DQJl8vZ2h2

0

@USAirways so I get bumped to the 6pm to Birmingham which is now delayed because the pilots scheduled don't have enough hours together. Fail

0

@USAirways understood and so does us airways. Getting through tsa is the problem

0

@AmericanAir merged airlines do not work for FF programs. Very frustrating and the gate agents are to busy pouting to care. #AttitudeIssues

0

@USAirways we will...sunday! Just a few days away

2

@AmericanAir extremely upset that your baggage handlers decide to go in my luggage and take my belongings

0

@VirginAmerica I didn't today... Must mean I need to take another trip!

1

@united Waiting half an hour for my checked bag at EWR (& that was Priority); disappointing, usually you guys are good.

0

@united so disgusted and disappointed with united airlines luggage policies and attitude toward musicians. Unacceptable

0

@JetBlue continue button generated a trip to "plan your trip page" regardless of how far along I was in Flight Booking Problems process hint: the end of it

0

@JetBlue 2 words: "staff training." What a joke-

0

@AmericanAir from a service rep but that hasn't happened yet. I'm honestly fed up and sick of this. No notice when my flight got Cancelled Flighted

0