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@united really enjoying my Sunday on hold...over 1 hour. Perhaps a better client experience is needed. http://t.co/8VnCKgZxl1 | 0 |
@VirginAmerica love the 90s music blasting at gate in #Boston while waiting for flight to #SanFrancisco. Only if I could get an iced coffee! | 2 |
@AmericanAir Rebooked for tomorrow morning. Never been here - not sure what I can see before tomorrow morning! | 0 |
@SouthwestAir Finally! Integration w/ passbook is a great Valentine gift - better then chocoLate Flight. You do heart me. | 2 |
@AmericanAir how can you not be taking calls? I need to change my flight! | 0 |
@SouthwestAir won't let me send a DM because they don't follow me.. #lovedflyingwiththem #notanymore #wrong #badpolicy | 0 |
@USAirways 45 minute delay for take off and 30 minute wait for checked bags? Really? | 0 |
@united which is why my next flights to Miami will be on another airline. | 0 |
@SouthwestAir companion pass please! | 1 |
@JetBlue thanks to the gent on the phone who fixed my BOS-MCO flight and the fee waiver! A320 now :) #flyfi ! I forget her name :( | 2 |
@united chase says no referral bonus. Thanks. | 1 |
@USAirways Really a letter that says you will discuss serving drunks more drinks that doesn't help the current situation | 0 |
No no no bad airline bad! *bops you with newspaper* “@JetBlue: @maatkare67 We hope you're still our bae! @TatianaKing @thewayoftheid” | 0 |
@AmericanAir dropping the ball. Again. No catering. Plane switch. No gate attendant. 2 hours Late Flight. Really nice. | 0 |
@SouthwestAir i hope i can be apart of the team with this job opening! | 2 |
@JetBlue I love flying with u, but I have a question, why is one of ur planes called ny jets | 2 |
@united But I got a bad exchange rate so want my money back. Please can you refund without penalty. | 0 |
@AmericanAir I don't think you should help him at all based on his behavior. The voucher and cot seem like enough lol 😃 | 1 |
@JetBlue may I check my 17-month-old child's fold-up crib for free on my flight tomorrow, similar to your policy for infant car seats? | 1 |
@JetBlue that's what they told me half an hour ago | 0 |
@SouthwestAir how come on mobile I can't proceed w/o entering a postcode at purchase. I'm from Ireland and I don't have a postcode just. | 1 |
@united I got email update but still no ETA. More communication/details, apology + info on compensation rights would go a long way | 0 |
@SouthwestAir FINALLY! A Passbook option for the SWA App. Thank you!!!!! | 2 |
@united please be good to me this weekend! | 1 |
@united who can tell me where they are? | 0 |
@united Held up for almost 45 minutes and then promised free movies and it didn't work and neither did the wifi that was paid for. Boo :( | 0 |
@united u lost my bag and would not refund my bag fee? Does that make sense to you? And yes I already called cust svc. They said no. | 0 |
@united 6533 ORD to DCA | 1 |
@united - could you please send me a phone # to the refunds department? We have submitted our claim through email without success. | 0 |
“@AmericanAir: @mwangbickler We apologize for your frustrations, Michael. Have you been rebooked?” -got call back after 10 hours. Bad. | 0 |
@USAirways I'm sure the people are working very hard, but the systems should assist with IVR prompting, offering call backs, hold wait times | 0 |
@JetBlue I am less concerned about the delay than I am about not being notified until I looked at the board that my flight was delayed | 0 |
@united #OrthoDoc on-call to in-flight! Glad to have been of service! | 2 |
@JetBlue Hey Jetblue, you Cancelled Flightled our flight from ST Maarten to JFK. Stranded my family in the baggage area and lost my daughters luggage | 0 |
@USAirways @AmericanAir - Can flight #415 get the paperwork inputted?? We should have taken off an hour .. #sittingontheplane #hungry | 0 |
@JetBlue aha, ok. Thanks! Was worried there might not be a seat at all :) Will do it at the airport tomorrow then! | 2 |
@SouthwestAir I would sell my nonexistent soul to go see #DestinationDragons | 1 |
@AmericanAir Just followed you. | 2 |
@AmericanAir These are some awesome photos. Thanks for sharing! 😁 | 2 |
@USAirways doesn't seem likely bc your team failed to scan my bag in LAX and you recycle bagtag numbers that doesn't help #usairwaysfail | 0 |
@united AND WE GOT ZERO VOUCHERS FOR HOTEL OR CAB. I expect some SERIOUS mileage credits. | 1 |
@united fyi the site/app still shows plenty of the unavailable flights I had errors with. Almost 24 hrs after sellout. Flying @AmericanAir | 0 |
@united Another unfortunate case of bad luck, usually maintenance issue. They are now swapping planes to ONT, will get in Late Flight. :( | 0 |
@USAirways delayed 2.5 hours @longbeachairport trying to get to @PHXSkyHarbor; give us an update, please??? | 0 |
@AmericanAir I wait 2+ hrs for CS to call me back re why flt is cxld/protection & they hang up the minute I answer on 1st ring? | 0 |
@JetBlue love traveling with Jetblue. Cant wait to go to Paris oui oui!!! NYC was awesomeee! | 2 |
@AmericanAir a worker just checked for ice on our plane using his cell phone flashlight! Really?! Come on! | 0 |
@USAirways big thank you to your ticketing agent Ute V at Dulles-Washington for OUTSTANDING guest service to get me rebooked | 2 |
@USAirways Painless and effortless flight from Indy to PHL... Our flight attendant, Tory, was fantastic. Give that lady a raise ASAP! | 2 |
@united Now submitted for the third time, please check and confirm receipt. Have taken screen shots in case it disappears again. Thanks | 0 |
@SouthwestAir @FortuneMagazine Congrats! | 2 |
,@USAirways 2nd time this occurred in 3 weeks. I'm not patient. I have no choice. #Antitrust issue | 0 |
@united Yes, though they have not located the bag yet. It was a lovely flight outside of that. | 0 |
@SouthwestAir Hi! Just wanted to see if you have any new routes planned this year for Newark. Love flying you guys and hope to do so more! | 2 |
@USAirways job well done from your Philly employee running check,in today. (Tabitha?) helped us in an emergency & vacation saved!!! | 2 |
@SouthwestAir can't believe how many paying customers you left high and dry with no reason for flight Cancelled Flightlations Monday out of BDL! Wow. | 0 |
@JetBlue thanks! Calling right now! | 2 |
“@USAirways: @AnnetteNaif We appreciate the #shoutout for Roberto. DM your confirmation code so we can forward your kind words.” sent | 1 |
@AmericanAir got another flight. Thanks you | 2 |
@USAirways thx 4 replying. After trying 2 get thru many times, & v-mail or people hanging up on, us we talked 2 tech...cont'd | 2 |
@USAirways not Cancelled Flightling #837 because you don't want to put us in a hotel for night is our guess | 0 |
@united Thanks for the timely service & great staff getting my wife and me to and from Cancun this past week for our honeymoon. | 2 |
@JetBlue thanks | 2 |
@USAirways thank you! I tried that and they said they didn't have it. Anywhere else to try? | 2 |
@AmericanAir once again flying AA4285, once again 60+ min delay because of mechanical issues. Perhaps you should consider maintenance? | 0 |
@JetBlue @CookJaycook123 the only update we get is that they have no idea when we will get an update. Way to go. #hopeless | 0 |
@united if guy on flight 1230 follows through on threat to sue because he couldn’t carry on 3 bags, I will defend you for free. | 0 |
@USAirways been on hold 2 hours for a Cancelled Flighted flight. I understand the delay. I don't understand you auto-reFlight Booking Problems me on TUESDAY. HELP! | 0 |
@JetBlue all taken care of .... Other then the dropped call and the total half hour wait #love #jetblue | 0 |
@southwestair watching planes do their thing https://t.co/iItoJhUIKH | 1 |
@AmericanAir “Inconvenient” is such a convenient word. | 0 |
@AmericanAir I have almost 3 million miles w u so I am loyal to u. When r u going to reciprocate? What a joke | 0 |
@USAirways Been on hold 2.5 hours now! System hung up on me twice after an hour holding. :( Trying 2 correct online Flight Booking Problems error. #unhappy | 0 |
@JetBlue When I arrived at the airport, I was told my ticket had been refunded because my name had a fraud alert. | 0 |
@JetBlue I fly w/u as much as I can, however your kiosks were broken in SYR and there was 1 woman working the ticket counter.. She had a | 0 |
@JetBlue Thank you! | 2 |
@JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/FFc13zYGJS | 1 |
@AmericanAir arrived in lax from ord flight AA1657 NO LUGGAGE | 0 |
@AmericanAir We've 15 official complaints signed by #AmericanAirlines Lima supervisor. Customer Relations pls compensate 4 the 10-hour delay | 0 |
@SouthwestAir at troubadour with @Imaginedragons .#DestinationDragons http://t.co/rKlQXXaWhc | 1 |
@AmericanAir lies,lies,lies. Worst travel experience of my life. Day 2 no clothes on vaca. #lostluggage #unprofessional #pit #mia | 0 |
.@SouthwestAir I appreciate that, and not to be rude, but it doesn't solve much. You should AT LEAST cover the cost of stolen goods. | 0 |
@USAirways is struggling. had me on hold for 25 minutes, kicked me back to the start, then said they couldnt handle the amount of calls | 0 |
@SouthwestAir now on hold for 2.5 hours waiting to speak to someone about my Cancelled Flightled flight from Philly to ORL | 0 |
@southwestair please help us check in... i never expected you to make travel painful... just like the rest all of a sudden...#intlcheckin# | 0 |
@AmericanAir Deplaned for the 3rd fucking time. Fuck you AA. | 0 |
@USAirways have you ever lost luggage with an infant and a 4 year old? Then customer service never answered the phone. I've tried all night. | 0 |
@united did not let me get on the IAH-HNL direct. Now weather delay for my SFO leg. Stop being reactive and be proactive! | 0 |
@USAirways what is the damn delay???? | 0 |
@united Yes there were PLENTY of seats available. So why did Vicky Thomas refuse to give one to a million mile flyer? | 0 |
@AmericanAir not to mention its a three hour wait to get an agent on the phone. | 0 |
@AmericanAir why was my flight from Miami to Dallas Monday rescheduled to Tuesday? | 0 |
Eliza & I cheated on u @AmericanAir with @AirTahitiNui & it was a lovely flight. But we'll be back! Lots! | 2 |
@united @FlyEIA yes, they said it took more than an hour! | 0 |
@JetBlue can't link my flight from last week to my TruBlue account and 1800 num isn't answering..don't make me fly @Delta again, dont do it! | 0 |
@SouthwestAir last week I flew from DAL to LAX. You got us in almost an hour early. Thank You. | 2 |
@SouthwestAir thanks for the follow up. I appreciate it. | 2 |
@SouthwestAir wifi is the worst $8 investment I have ever made. | 0 |
@USAirways Can't stress enough how awful the agent was for flight 5283. Knew 11 ppl from delayed flight were on way in mins, no compassion. | 0 |
@United You were doing so well until the PHL-SFO flight yesterday. Major miss. Unfriendly Premier cabin crew. Baggage cluster at SFO. | 0 |
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