mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@AmericanAir submitted a case to AA customer relations two weeks ago, no word ever since! whats the point of even having CR?	0
@united tried a different flight IAH-MNL 4/1/15-4/17/15, 6 flights are advertised for $1038 but are not bookable (due to partner error).	0
@USAirways where's my bag? You called at noon promising it today, would like an update like your website promises. I need that bag!	0
@USAirways have you heard about the debacle at DCA? What is happening with our New Orleans flight? #wewanttoknow	0
@USAirways Sitting at the gate on Flight 719 for an hour due to Sabre being down. What backup plan is in place if Sabre cannot be fixed?	0
@AmericanAir I got rebooked on on us airways by you guys but the flight I got won't work. Any help would be appreciated.	0
@united comically on the return flight from ASE there were two United flights boarding at adjacent gates and not clear which plane to board	0
@USAirways can you DM me please?	1
@SouthwestAir constantly providing wonderful views and service! #SouthwestLuv http://t.co/9UNxqOTzIK	2
@USAirways when do we get our baggages? @usaireays 699 LA to RDU http://t.co/vU5lBZXtRX	0
@JetBlue Also, thanks for your prompt replies. I'm really impressed--and you're not just brushing me off. Much appreciated!	2
@united Unfortunately had a bad experience flying with you on Saturday. Inpolite crew, bad delays.	0
@AmericanAir the worst air experience I have ever had and I am not in the first plane yet.	0
@virginamerica Need to change reservation. Have Virgin credit card. Do I need to modify on phone to waive change fee? Or can I do online?	1
@SouthwestAir my birthday is February 24th which is the date of the imagine dragons in flight concert btw	1
@AmericanAir westjet and your rep won't do anything about my lost luggage- which I never even checked with westjet because it was lost in	0
@united hi JH. Yes please. Since I lost almost a whole day on the way out, could you help me change my return for one day Late Flightr?	0
@AmericanAir stop sending me back to "customer relations "I have hand written a letter to them, send in a letter, called them, no help!!	0
@JetBlue that's not an option for us. So how can we help each other fix this? I would've made the change earlier if given accurate info.	0
@USAirways @AmericanAir Sitting at the gate on Flight 719 for an hour due to computers being down. What backup plan is in place for this??	0
@SouthwestAir All pieces were found and safely delivered to our home this afternoon.	2
@united searched for mileage tickets to BOM couldn't find a single one is saver awards - I see how you play. Earn miles but can't use them.	0
@united ^GJ I will. You have to agree that 7+ hours Late Flight for arrival is unacceptable. I only hope and pray my bag is here.	0
@SouthwestAir Bad enough that there is no seat assigned he's seating at an exit seat and a male flight attendant removes him from there	0
@united I think this is the best first class I have ever gotten!! Denver to LAX and it's wonderful!!!	2
@united Thank you!! 😊	2
@united Need to track lost luggage being shipped to me. Need ph # for human. Not automated 800-335-2247.	0
@AmericanAir @ShannonBloom Where's my DM? Where's my voucher? Who's paying my $70 cab and my $50 car back to JFK tomorrow?	0
@united flt 4567 has had two more updates in the last 3 minutes.	1
@AmericanAir @British_Airways trying to speak with an agent about my flight to London tonight but can't get anyone from AA. Can you help?	0
@united I have a question about my interview process I had only one interview but was the last person is that good or bad	1
“@VirginAmerica: Book out of town with fares from $59/way (+restr). http://t.co/xRdTOV7nl8 http://t.co/4Y78byAckc” @JenniferDawnPro	1
@AmericanAir ok no worries. Thanks for the straight story. It's appreciated.	2
@USAirways I will NEVER travel US Airways again. Flew in from LA to DC last night and for the 2nd time on this airline my bags didn't arrive	0
@USAirways I have LITERALLY been on hold since 3am est.PlatinumEventually hung up & again back on hold. Understand weather, but ridiculous.	0
@AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr	1
@SouthwestAir hello #SouthwestAir I'm happy to be flying with you this morning DAL-MDW #4053 looking forward to a comfortable fight	2
@united once he found out we had a problem he avoided me like the plague. Was told "we can't find a supervisor."	0
@USAirways what does "your reservation is 'out of sync.'" mean? On hold w customer service 12 min and want an idea what is up	0
@united done	1
@JetBlue thank you for being jetblue and not jetgreen or jetred. blue is my favorite color! and jet blue makes it better :)	2
@USAirways Missed flight. Rude CSR. No flight till Tuesday. No answer on twitter. Help me out with a RT @pattonoswalt you're my only hope.	0
@united thanks! Makes sense. Just annoying that it can't be determined better.	0
@JetBlue thanks for your prompt response. I know you put safety first. Unfortunately will hit freezing rain/sleet on ride home.	2
@AmericanAir This is exactly why ill be flying AA from @Dulles_Airport to Dallas! Only airline I trust!	2
@SouthwestAir I would love to go to the Atlanta show ♥️	2
@SouthwestAir I'm Flight Booking Problems a flight to Vegas. Any good promo codes??	1
@AmericanAir all good! I'm catching the 11:10p flight tonight. Thanks for the response.	2
@united #epicfail on #CX as flight from Frankfurt to San Francisco now going to Chicago as flight crew out of hours due to de-icing delay	0
@SouthwestAir I can't begin to tell you how slow my plane's wifi is. I can't even pull up an email. What am i paying $8 for??	0
@united I'm constantly having challenges with upgrades & charges. In order to prevent DVT I have to pay an addtl $180 http://t.co/xC6jQ70r7B	0
@united It wasn't full, I had plenty of time to go to the gate and check, plus with my status I should have gotten on!?!	0
@AmericanAir Also, been on hold for 30 minutes with your "customer service" to find out when my new flight is scheduled bc your site SUCKS	0
@united I need a customer service manager to contact me please	1
Lovely! RT @JetBlue: Our fleet’s on fleek. http://t.co/Hi6Fl1AX9E	2
@USAirways @MrRenevendez I've been trying to contact them for 24 hours already! Yesterday I waited 7 hours today 5+! http://t.co/gn30p75KqB	0
@USAirways now you don't know where my luggage is? Seriously?	0
@americanair thanks for no fresh food on my cross country flight and for making my connection so close No time to eat. TPA-DFW-LAX	0
@SouthwestAir $192 rndtrp 4/30-5/5 "@DJQ_KC: RT @djimpact: If you're trying to make travel reservations for Vegas on May 2nd it's too Late Flight"	1
@united I flew back w other company since United didnt have an earlier flight	0
@united - Thanks. Formed submitted. I'm not betting someone would be honest enough to turn it in though...	0
@USAirways horrible cust service exp at DIA today. Wife waited 3 hrs on the plane b/f flight 695 was Cancelled Flightled. Still waiting for bags.	0
@JetBlue any idea what's going on at terminal five at JFK? Seems to be zero traffic movement	0
@JetBlue I want you to pay for my parking fee at Orlando airport because your app told me my moms flight landed at 9:19 and it lied	0
@AmericanAir I still think American Airlines is great...I would just like to be treated better. Loyal customers first, right?	2
@AmericanAir been on the phone for 47 minutes...said it would be 10... Any advice?	0
@SouthwestAir DM sent! Thanks so much for responding! Your response was so timely, I missed it!	2
@united just flew to #TelAviv paid $100 from a third suitcase which didn't even make it on the plane! Besides for the impolite service...	0
@usairways on hold for TWO HOURS now, pick up the PHONEEEEE	0
@united #albanyairport delayed departure to check bags at gate claiming space filled and walk on to open spaces a delay #poorcustomerservice	0
@AmericanAir Can you tell me what that means? I work and just need an estimated time of arrival please? I need my laptop for work. Thanks	0
@SouthwestAir any chance they will change this to include Northeast airports? JetBlue has.	1
@USAirways first flight Cancelled Flightled, connecting flight delayed so will completely miss next connection no response on hold 2 hrs HELP me	0
@SouthwestAir - just got it back about 20 mins ago. Went about 18 hrs w/o it but I appreciate the support. $50 voucher + $50 for essentials.	2
@AmericanAir wasn't offered a flight out of PHL until TUESDAY so had to ask to be booked to Houston instead of Austin.	0
@USAirways was switched to an American Airlines flight, not by choice, and now I am charged $50 for bags? Thought y'all merged?	0
@VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24	1
@united Do you also want the naming rights to my first child so I can fly home and visit with my mother and avoid more winter depression?	1
@USAirways your chairmans phone is down. what other number can i use?	0
@USAirways @AmericanAir thought u merged but #USAirways sucks #worstever http://t.co/myNZitCovn	0
@AmericanAir just want to thank you guys for the 27 hour delay for flight AA106 from JFK due to staff shortage and not weather✈️	0
@united My contact stuff is in the bag and I'm legally blind. This is so messed up.	0
@AmericanAir attached original ticket. flight number was 1672. isn't the experience I thought I would have. Terrible! http://t.co/5SdlyN9MSS	0
@USAirways stuck on Tarmac for 30 mins at PHL waiting for someone to load baggage,ridiculous http://t.co/BRCsjBxG2s	0
@SouthwestAir oh I see what you did there! Thanks for supporting #PadresST.	2
@united A generic form with tons of fields asking for info you already? Expected more as a premier platinum. Another #servicefail	0
@SouthwestAir 3 flights Cancelled Flightled today. Now we have been on hold for over an hour!	0
@united UA63 from Madrid arrived no agent mass confusion we sent to and fro by 3 UA employees. MaryJo was rude and unhelpful.	0
@VirginAmerica seriously, though. will there not be direct flights from SFO-FLL in may???	0
@USAirways on hold for 30 minutes & counting to Cancelled Flight reservation booked within 24 hours - can I do it here? conf code: F6DK04 / XZMSCW	0
@united - sitting in seat 10D on a flight back from Vegas to Chicago. Someone left a folder that looks important in the seat pocket. (1/2)	1
@SouthwestAir looking for cheap flight to vegas	1
@united I'm strongly considering taking my business elsewhere. #UnitedAirlines	0
@ods1819 aren't you glad this isn't you RT @AmericanAir: Bet these birds wish they'd flown south for the #winter... http://t.co/HEpkNpuzwU	1
@USAirways still waiting on your reps to show. Now 40 mins into waiting in below freezing weather waiting for a cab.	0
We didn't need this. RT @JetBlue: Our fleet's on fleek. http://t.co/cpZB285o71	0
@JetBlue 2:55 tomorrow from RIC to BOS. Looking good or am I better rescheduling?	1
@united That's called throwing "loyalty" out the window and trying to give less awards.	0
@USAirways holding 30+ min and listening to your shitty ads on repeat for your credit make me hate your airline even more. @delta is better	0
@USAirways how do you manage to place a family of 5 into a plain with none of them sitting next to each other one of them being a 3yr old	0

@AmericanAir submitted a case to AA customer relations two weeks ago, no word ever since! whats the point of even having CR?

0

@united tried a different flight IAH-MNL 4/1/15-4/17/15, 6 flights are advertised for $1038 but are not bookable (due to partner error).

0

@USAirways where's my bag? You called at noon promising it today, would like an update like your website promises. I need that bag!

0

@USAirways have you heard about the debacle at DCA? What is happening with our New Orleans flight? #wewanttoknow

0

@USAirways Sitting at the gate on Flight 719 for an hour due to Sabre being down. What backup plan is in place if Sabre cannot be fixed?

0

@AmericanAir I got rebooked on on us airways by you guys but the flight I got won't work. Any help would be appreciated.

0

@united comically on the return flight from ASE there were two United flights boarding at adjacent gates and not clear which plane to board

0

@USAirways can you DM me please?

1

@SouthwestAir constantly providing wonderful views and service! #SouthwestLuv http://t.co/9UNxqOTzIK

2

@USAirways when do we get our baggages? @usaireays 699 LA to RDU http://t.co/vU5lBZXtRX

0

@JetBlue Also, thanks for your prompt replies. I'm really impressed--and you're not just brushing me off. Much appreciated!

2

@united Unfortunately had a bad experience flying with you on Saturday. Inpolite crew, bad delays.

0

@AmericanAir the worst air experience I have ever had and I am not in the first plane yet.

0

@virginamerica Need to change reservation. Have Virgin credit card. Do I need to modify on phone to waive change fee? Or can I do online?

1

@SouthwestAir my birthday is February 24th which is the date of the imagine dragons in flight concert btw

1

@AmericanAir westjet and your rep won't do anything about my lost luggage- which I never even checked with westjet because it was lost in

0

@united hi JH. Yes please. Since I lost almost a whole day on the way out, could you help me change my return for one day Late Flightr?

0

@AmericanAir stop sending me back to "customer relations "I have hand written a letter to them, send in a letter, called them, no help!!

0

@JetBlue that's not an option for us. So how can we help each other fix this? I would've made the change earlier if given accurate info.

0

@USAirways @AmericanAir Sitting at the gate on Flight 719 for an hour due to computers being down. What backup plan is in place for this??

0

@SouthwestAir All pieces were found and safely delivered to our home this afternoon.

2

@united searched for mileage tickets to BOM couldn't find a single one is saver awards - I see how you play. Earn miles but can't use them.

0

@united ^GJ I will. You have to agree that 7+ hours Late Flight for arrival is unacceptable. I only hope and pray my bag is here.

0

@SouthwestAir Bad enough that there is no seat assigned he's seating at an exit seat and a male flight attendant removes him from there

0

@united I think this is the best first class I have ever gotten!! Denver to LAX and it's wonderful!!!

2

@united Thank you!! 😊

2

@united Need to track lost luggage being shipped to me. Need ph # for human. Not automated 800-335-2247.

0

@AmericanAir @ShannonBloom Where's my DM? Where's my voucher? Who's paying my $70 cab and my $50 car back to JFK tomorrow?

0

@united flt 4567 has had two more updates in the last 3 minutes.

1

@AmericanAir @British_Airways trying to speak with an agent about my flight to London tonight but can't get anyone from AA. Can you help?

0

@united I have a question about my interview process I had only one interview but was the last person is that good or bad

1

“@VirginAmerica: Book out of town with fares from $59/way (+restr). http://t.co/xRdTOV7nl8 http://t.co/4Y78byAckc” @JenniferDawnPro

1

@AmericanAir ok no worries. Thanks for the straight story. It's appreciated.

2

@USAirways I will NEVER travel US Airways again. Flew in from LA to DC last night and for the 2nd time on this airline my bags didn't arrive

0

@USAirways I have LITERALLY been on hold since 3am est.PlatinumEventually hung up & again back on hold. Understand weather, but ridiculous.

0

@AmericanAir 767 seconds from touchdown at Madrid airport in April 2013 #AvGeek http://t.co/1yWXRfn0Gr

1

@SouthwestAir hello #SouthwestAir I'm happy to be flying with you this morning DAL-MDW #4053 looking forward to a comfortable fight

2

@united once he found out we had a problem he avoided me like the plague. Was told "we can't find a supervisor."

0

@USAirways what does "your reservation is 'out of sync.'" mean? On hold w customer service 12 min and want an idea what is up

0

@united done

1

@JetBlue thank you for being jetblue and not jetgreen or jetred. blue is my favorite color! and jet blue makes it better :)

2

@USAirways Missed flight. Rude CSR. No flight till Tuesday. No answer on twitter. Help me out with a RT @pattonoswalt you're my only hope.

0

@united thanks! Makes sense. Just annoying that it can't be determined better.

0

@JetBlue thanks for your prompt response. I know you put safety first. Unfortunately will hit freezing rain/sleet on ride home.

2

@AmericanAir This is exactly why ill be flying AA from @Dulles_Airport to Dallas! Only airline I trust!

2

@SouthwestAir I would love to go to the Atlanta show ♥️

2

@SouthwestAir I'm Flight Booking Problems a flight to Vegas. Any good promo codes??

1

@AmericanAir all good! I'm catching the 11:10p flight tonight. Thanks for the response.

2

@united #epicfail on #CX as flight from Frankfurt to San Francisco now going to Chicago as flight crew out of hours due to de-icing delay

0

@SouthwestAir I can't begin to tell you how slow my plane's wifi is. I can't even pull up an email. What am i paying $8 for??

0

@united I'm constantly having challenges with upgrades & charges. In order to prevent DVT I have to pay an addtl $180 http://t.co/xC6jQ70r7B

0

@united It wasn't full, I had plenty of time to go to the gate and check, plus with my status I should have gotten on!?!

0

@AmericanAir Also, been on hold for 30 minutes with your "customer service" to find out when my new flight is scheduled bc your site SUCKS

0

@united I need a customer service manager to contact me please

1

Lovely! RT @JetBlue: Our fleet’s on fleek. http://t.co/Hi6Fl1AX9E

2

@USAirways @MrRenevendez I've been trying to contact them for 24 hours already! Yesterday I waited 7 hours today 5+! http://t.co/gn30p75KqB

0

@USAirways now you don't know where my luggage is? Seriously?

0

@americanair thanks for no fresh food on my cross country flight and for making my connection so close No time to eat. TPA-DFW-LAX

0

@SouthwestAir $192 rndtrp 4/30-5/5 "@DJQ_KC: RT @djimpact: If you're trying to make travel reservations for Vegas on May 2nd it's too Late Flight"

1

@united I flew back w other company since United didnt have an earlier flight

0

@united - Thanks. Formed submitted. I'm not betting someone would be honest enough to turn it in though...

0

@USAirways horrible cust service exp at DIA today. Wife waited 3 hrs on the plane b/f flight 695 was Cancelled Flightled. Still waiting for bags.

0

@JetBlue any idea what's going on at terminal five at JFK? Seems to be zero traffic movement

0

@JetBlue I want you to pay for my parking fee at Orlando airport because your app told me my moms flight landed at 9:19 and it lied

0

@AmericanAir I still think American Airlines is great...I would just like to be treated better. Loyal customers first, right?

2

@AmericanAir been on the phone for 47 minutes...said it would be 10... Any advice?

0

@SouthwestAir DM sent! Thanks so much for responding! Your response was so timely, I missed it!

2

@united just flew to #TelAviv paid $100 from a third suitcase which didn't even make it on the plane! Besides for the impolite service...

0

@usairways on hold for TWO HOURS now, pick up the PHONEEEEE

0

@united #albanyairport delayed departure to check bags at gate claiming space filled and walk on to open spaces a delay #poorcustomerservice

0

@AmericanAir Can you tell me what that means? I work and just need an estimated time of arrival please? I need my laptop for work. Thanks

0

@SouthwestAir any chance they will change this to include Northeast airports? JetBlue has.

1

@USAirways first flight Cancelled Flightled, connecting flight delayed so will completely miss next connection no response on hold 2 hrs HELP me

0

@SouthwestAir - just got it back about 20 mins ago. Went about 18 hrs w/o it but I appreciate the support. $50 voucher + $50 for essentials.

2

@AmericanAir wasn't offered a flight out of PHL until TUESDAY so had to ask to be booked to Houston instead of Austin.

0

@USAirways was switched to an American Airlines flight, not by choice, and now I am charged $50 for bags? Thought y'all merged?

0

@VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24

1

@united Do you also want the naming rights to my first child so I can fly home and visit with my mother and avoid more winter depression?

1

@USAirways your chairmans phone is down. what other number can i use?

0

@USAirways @AmericanAir thought u merged but #USAirways sucks #worstever http://t.co/myNZitCovn

0

@AmericanAir just want to thank you guys for the 27 hour delay for flight AA106 from JFK due to staff shortage and not weather✈️

0

@united My contact stuff is in the bag and I'm legally blind. This is so messed up.

0

@AmericanAir attached original ticket. flight number was 1672. isn't the experience I thought I would have. Terrible! http://t.co/5SdlyN9MSS

0

@USAirways stuck on Tarmac for 30 mins at PHL waiting for someone to load baggage,ridiculous http://t.co/BRCsjBxG2s

0

@SouthwestAir oh I see what you did there! Thanks for supporting #PadresST.

2

@united A generic form with tons of fields asking for info you already? Expected more as a premier platinum. Another #servicefail

0

@SouthwestAir 3 flights Cancelled Flightled today. Now we have been on hold for over an hour!

0

@united UA63 from Madrid arrived no agent mass confusion we sent to and fro by 3 UA employees. MaryJo was rude and unhelpful.

0

@VirginAmerica seriously, though. will there not be direct flights from SFO-FLL in may???

0

@USAirways on hold for 30 minutes & counting to Cancelled Flight reservation booked within 24 hours - can I do it here? conf code: F6DK04 / XZMSCW

0

@united - sitting in seat 10D on a flight back from Vegas to Chicago. Someone left a folder that looks important in the seat pocket. (1/2)

1

@SouthwestAir looking for cheap flight to vegas

1

@united I'm strongly considering taking my business elsewhere. #UnitedAirlines

0

@ods1819 aren't you glad this isn't you RT @AmericanAir: Bet these birds wish they'd flown south for the #winter... http://t.co/HEpkNpuzwU

1

@USAirways still waiting on your reps to show. Now 40 mins into waiting in below freezing weather waiting for a cab.

0

We didn't need this. RT @JetBlue: Our fleet's on fleek. http://t.co/cpZB285o71

0

@JetBlue 2:55 tomorrow from RIC to BOS. Looking good or am I better rescheduling?

1

@united That's called throwing "loyalty" out the window and trying to give less awards.

0

@USAirways holding 30+ min and listening to your shitty ads on repeat for your credit make me hate your airline even more. @delta is better

0

@USAirways how do you manage to place a family of 5 into a plain with none of them sitting next to each other one of them being a 3yr old

0