text
stringlengths 12
186
| label
int64 0
2
|
|---|---|
@JetBlue You also promised to change my wife's name on the account and it is also not done. WTF?
| 0 |
@USAirways strikes again...lost bags. And two of them. #theworst
| 0 |
@SouthwestAir...give the crew of SWA 4007 a high five from this AV-8B guy for its nice XW landing into @bostonlogan. Nicely done!
| 2 |
@USAirways I tried calling for yet another delayed flight and was told the phone line couldn't handle the volume and was hung up on. Twice.
| 0 |
@JetBlue u suck!we have been sitting here for 9hrs because of ur negligence
| 0 |
@USAirways now siting on Tarmac in philly for another 15 minutes. This is so lame. Sorry doesn't help. This is terrible.
| 0 |
@united LHR arrival lounge #fail. Waited 20 mins for shower then left to find hotel. U know how many passengers u carry. Planning???
| 0 |
.@USAirways we have no choice but to pay another $50 to go to the airport in the hopes that we will be treated better by a rep.
| 0 |
@JetBlue You left 175 PEOPLE on a hot plane with no ventilation for over an hour and a half and then had to bus them to JFK because of ....
| 0 |
@USAirways how do I reserve my seat on the AA flight I transfer to from ORD to EVV?
| 1 |
@USAirways that the flight was delayed & closed the doors only to tell us we would not be leaving for an hour and a half. Bad, bad service
| 0 |
@united What's up with the reduction in E+ on 737-900s? 1K who can no longer confirm E+. Forget upgrades - just want legroom. #unitedfail
| 0 |
@AmericanAir thx for losing my bag. How hard is it to care for a bag w PRIORITY on it?why do u cont to not care for EP's?
| 0 |
@united how do you log out of wifi in flight? Don't see any option and made typo when logging in. HELP!!
| 0 |
@AmericanAir you have to run the engine to troubleshoot an issue before boarding the plane!?! How about another plane? #aa2227 #miatoiah
| 0 |
@SouthwestAir @TheEllenShow @Imaginedragons this job interferes w/Ellen Show & concerts! will alway treasure my @LiveAtFirefly experience!
| 1 |
@USAirways I've been on hold for 90 minutes. This is terrible customer service. You messed up my reservation! http://t.co/oyLgeao7Y8
| 0 |
@SouthwestAir you're right, I do. I've been traveling all day and you guys dropped the ball. Making for a long night.
| 0 |
@united I need assistance with pulling your agents' heads out of their asses
| 0 |
@united I did not. That's why I am VERY concerned.
| 1 |
@united followed you and DM'd you
| 1 |
@united does forelock guarantee the fare only or fare & seats?
| 1 |
@AmericanAir tomorrows flight Cancelled Flighted. I understand. Three hour wait for a call back and now 60 minutes on hold. Not cool.
| 0 |
@USAirways even when I do simple google search by flight number it tells me which gate so won't be that difficult am sure #disappointed
| 0 |
@VirginAmerica Sent a couple messages to the email you provided but to no avail. Will try again next year. Cheers.
| 0 |
@USAirways shout out to the pilots and FC attendant(Eliz) of US 673. Super strong crosswinds during landing. Eliz did a super job throughout
| 2 |
I just need a place to sleep when I land without accommodations in PLS @AmericanAir!
| 0 |
@JetBlue I hear that the new thing in your planes are the Fly-Fi. How I can check if the flight that Im going to take have it?
| 1 |
@JetBlue marks 15th birthday with @Airbus #A320 painted in 'Blumanity' paint job http://t.co/9vTFM7kNad
| 1 |
@JetBlue sent
| 1 |
@JetBlue What's up with lack coffee on 7:30AM flight. Was told someone forgot to load coffee onto the plane. What????? #INeedCoffee
| 0 |
@AmericanAir "overweight" flight = you sold more tickets than you had seats. We all know that. Let's call it what it is.
| 0 |
@united RTB>IAH 2/17 First class. My wife (Global Services) and I had headaches due to our neighbors smoking e cigarettes. Contact me pls
| 0 |
@USAirways @AmericanAir seriously with all the service issues you are having right now this is what you decide to tweet?? Unbelievable
| 0 |
@united Flight 683 last night was #bad4business. Will be a long time before I recommend United to anyone.
| 0 |
@united The engineer that designed the 787 door frame to extend half a foot into the plane for seat 27A should be forced to always sit here
| 0 |
@AmericanAir Great - thank you.
| 2 |
.@united Let us know when you find everyone's luggage. Thanks. #UnitedAirlines
| 0 |
@united uhuh.Group trying to get out of Nashville and into IAD today instead of tomorrow,why be preemptive though... https://t.co/yBv0xaowKv
| 1 |
@USAirways @AmericanAir Your staff members are looking at me like I have two heads. Check your own websites!!! http://t.co/8Hh0c63TIe
| 0 |
@SouthwestAir Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/v4ZVUGMkJw
| 1 |
@united missed connection, wrong city, bags at Palm Springs, but not at hotel. I am seriously tired of being treated this way.
| 0 |
@united I'm very frustrated and have wasted 2 days now due to your equipment failures.
| 0 |
@JetBlue I will. I love flying with you all. Great service.
| 2 |
@JetBlue, I normally ❤️ you, but this Late Flightst flight experience was the worst. 2 hours on runway, no wifi & tv not working properly
| 0 |
@SouthwestAir I fly SWA a lot - ALWAYS purchase EB and NEVER past A30... Rethinking the SWA process. Very misleading.
| 0 |
@United how is it that I book a flight with a reserved seat and then go to check in and find out I have no seat? WTF.
| 0 |
@AmericanAir @Expedia are killing me. Over 3 hours to get NO human to help me.
| 0 |
@SouthwestAir I just sent a screen shot of the incident report.
| 0 |
@USAirways really u gave 6 scotch on the rocks to an out of control drunk and would not let my sister change seats when he was grouping her
| 0 |
@united Could you tell me if this bag would be accepted as a personal item ? Can i bring one carry-on bag plus this? http://t.co/U390cZpLHl
| 1 |
@AmericanAir How do I check? Reservation for Joe Watson and Kelsey Jennings. We were on hold for 2 hours. Waiting for call back now. ETA?
| 0 |
@united Yes but unbelievable. Should have a free fare lock
| 0 |
@USAirways why is it impossible to change / buy preferred seats via your app?
| 0 |
@AmericanAir - 6 months ago best catering out of all domestic airlines. Today. Worst on the planet. And I've flown almost all of them
| 0 |
@JetBlue's CEO battles to appease passengers and Wall Street - Lake Wylie #Pilot http://t.co/jgor0vdI3S
| 1 |
@USAirways no you call me.
| 0 |
@united 6344,6373, Sfo-Dfw also 1576 SFO-ORD
| 1 |
@SouthwestAir Just OH-ing a text message I received from an entitled jackass of a friend.
| 0 |
@united, we've been waiting for over an hour for our luggage- what gives?
| 0 |
@JetBlue flight 117. proud to fly Jet Blue!
| 2 |
@AmericanAir When Flight Booking Problems an int'l flight online, do I have to provide a passport number when Flight Booking Problems or just when I arrive at airport?
| 1 |
@united you're my early frontrunner for best airline! #oscars2016
| 2 |
@USAirways we flew out, through and into good weather. when we landed, another technical issue with gate. improve service or lose customers
| 0 |
@JetBlue I will when I land.
| 1 |
@SouthwestAir you are the worst airline. Congrats!!
| 0 |
@SouthwestAir flying flight 3130 tomorrow at 7:20 from PBI- I have boarding position C-42. Is flight overbooked? Have funeral to attend!
| 1 |
@SouthwestAir go @franks105 go!
| 1 |
@united I sent a PM over two weeks ago and have heard nothing! #horribleservice #unitedsucks
| 0 |
@USAirways 1-2! Rock hit the plane! In a delay now! Never an easy day with US Airways! Ya never fail to let me down!
| 0 |
@united really, fill out a form about my flight experience? I sent an email to the 1K email address.
| 0 |
@JetBlue No, it is one I'm trying to make, but it is probably too Late Flight. I did not see an email that I could call. Pittsburgh International.
| 0 |
@AmericanAir boarded flight 2334 at 8:30am. Now 11:40. Still sitting on runway. Lots o fun
| 0 |
@VirginAmerica, the only airline based in Silicon Valley! #disruption #FCmostinnovative #incubator @FastCompany's http://t.co/wU3LbCNcr9
| 2 |
@JetBlue That's right! :) Game, set, match.
| 1 |
@united I was abused , threatened and forced to travel in a lower cabine (last seat) in yesterday's flight from Houston to Sao Paulo
| 0 |
@JetBlue thank you
| 2 |
@united can you ask your guys with flight 1146 to BWI to wait for us to get off a delayed flight from San Diego? Pretty please?
| 0 |
@SouthwestAir Southwest is definitely my favorite airline to fly! :D
| 2 |
@united that's exactly the point. It fits. I'm premier access. Boarding group 2. This was a return ticket. I've been doing this for 15 yrs
| 2 |
@VirginAmerica OMG FINALLY
| 2 |
@USAirways where's our luggage? Been waiting more than an hour! Flight 2118.
| 0 |
@usairways told no gates open at #ORD, needed to wait 20mins. Still waiting after about 4 mins.
| 0 |
@JetBlue do you think snow in boston on 2/24 will effect my flight?
| 1 |
@united Waiting for 3494 EWR-ORD, delayed 47 mins. Might miss 5491 ORD-YWG at 6pm CT. Any room on 5644 ORD-YWG in case I miss connex?
| 0 |
@united So you are inadequate by accident?
| 0 |
@USAirways how long is that flight? http://t.co/bCwckWtnlE
| 1 |
@JetBlue How is it possible the only way to contact your fraud department is mailing a physical letter? No telephone? No email? REALLY??
| 0 |
@AmericanAir you have let me down. Seriously. #unhappycustomer
| 0 |
@united I am now following you and see that I am not the only one experiencing and noticing a substantial downgrade in service post merger
| 0 |
@USAirways your CSR in PHL suck. Flt 3883 gets cx'd, i get rebooked to the next day? On standby for 4011. Not hopeful.
| 0 |
@AmericanAir Worst airline. You Cancelled Flight flight, don't let me know, I wait on hold 30 mins, told to enter callback for middle of the night?!!
| 0 |
@SouthwestAir Maybe it is just a machine...
| 1 |
@USAirways couldn't be more thankful to your #orf and #dca crews on the ground and in the air today for help with a sick kid and a lost bag!
| 2 |
@united please don't take my membership away :(
| 0 |
@USAirways if you've got room on an earlier flight home, why charge me $75 to get on it? Be the hero!
| 1 |
@united we've been waiting 45 min for a gate at SFO... Yet so many of them are free. Your excellence in operational efficiency is showing
| 0 |
@USAirways the least you could do is make up for what you have caused. You are ruining people's memories! You should be ashamed!
| 0 |
@SouthwestAir when will you be accepting reservations past August 7?
| 0 |
@JetBlue flight 705. EWR to FLL
| 1 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.