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@SouthwestAir A whole family, with a special Olympic athlete here, and you can't even call them? 617-653-3040 | 0 |
@AmericanAir delivered mom's delayed bag to the wrong place. 2 hrs on hold yesterday, >1 hr today. Still no bag. #AA http://t.co/QKkJdFObOS | 0 |
@VirginAmerica I rang, but there is a wait for 35 minutes!! I can book the same ticket through a vendor, fix your site | 0 |
@SouthwestAir is the best airline out there no one is better than them #OneLove #Southwest #bestairline | 2 |
@USAirways of course never again tho . Thanks for tweetin ur concern but not Doin anythin to fix what happened. I'll choose wiser next time | 0 |
@SouthwestAir Thank you. | 2 |
@SouthwestAir although I'm not happy you Cancelled Flighted my flight home tomorrow (phx to atl then dca) I am happy on how easy it was to rebook | 0 |
@SouthwestAir your social media team just said "sorry". Thankfully submitting a complaint got resolution from an amazing rep who called. | 2 |
@united if you're listening, why are you the lowest provider of inflight wifi? Get with the times! | 0 |
@united that's brilliant Thankyou so much. Is it classed as part of carryon? | 2 |
@SouthwestAir now flight is book and I have to fly standby if they will allow me to check in before the flight takes off | 1 |
@SouthwestAir used to exclusively fly SW, but Late Flightly, direct flights & cheaper costs have me switched. 😔 why...so... few...direct...flights? | 0 |
@USAirways @AmericanAir I was supposed to get from fresno to pittsburgh by 10pm. Instead I'm now not getting in until 4pm... tomorrow | 0 |
@JetBlue I DM'd my confirmation code... Thanks again for your help! Mommy, daddy, and kids appreciate it! | 2 |
@AmericanAir I tried to book a rwrd and was told I couldnt. Bought tix on USAir (now AA-no choice) didn't bother to + AAdv# with this svc... | 0 |
@SouthwestAir yeah bruh its bool y'all niggaz just need to hire some more workers or something cause next time imma be forced ta disrespect. | 0 |
@AmericanAir yes yes yes,so glad to be headed home! | 2 |
@united that's what I tried to do, but when entering email into 2nd device made email typo. No way to fix it & no option to log out/in!!! | 0 |
@united wi-fi on 737-800 (aircraft 3511) didn't work entire ORD-DCA flight this morning | 0 |
@usairways is your clt departures delayed? Hoping I can make my connection after a lengthy take off delay and endless taxi-ing here at clt | 0 |
@JetBlue FLL to MDE, great flight, great customer service, THANKS! 2 mths waiting @AmericanAir to speak to a human at customer service | 2 |
@AmericanAir car accident on my way to the airport. Missed flight from rno to dca. Trying to resched but your line has 2 hr wait | 0 |
@JetBlue this makes me happy. I hope these aren't empty promises. | 2 |
@united Yes. About an hour after landing. | 1 |
@USAirways US 728 Wait, now a gate opened. Back we go. (Good, maybe we can get off.) | 1 |
@united thanks for causing us to miss our connection and now a 6hour delay #flydeltanexttime | 0 |
@USAirways yes .not sure how you guys don't know gate is occupied and keep us waiting | 0 |
@AmericanAir welcome anyone who works in those conditions deserves a thank you even though I am other side of #Atlantic lol xx | 2 |
@AmericanAir did you guys get rid of the functionality on http://t.co/R1OQAVEO7I to put a reservation on hold for 24 hours? i don't see it | 0 |
@AmericanAir - Can you please give me a travel agent support phone number? I cant find it on your website. Thanks. | 1 |
@united I sure did. I had to drive a total of 3 hours to get my own bag. I'd like to explain that debacle but no one wants to talk to me. | 0 |
@united let me assure you my travel time is 4h2m not 5h2m #timezones #accuratetraveltimes #3rdtimethishashappened http://t.co/e0C9bI09cf | 0 |
@SouthwestAir yes. Thank you. Oct 25-oct 31 | 2 |
@united you have a guy named Otis at ORD that knows what #customerservice is. he was able to get my bag to me. I upgraded just to be sure | 2 |
@JetBlue thanks so much for help Us, u r amazing! | 2 |
@AmericanAir don't merge with an airline that ain't ready for prime time and book your elite flyers on it! #NotHappy @USAirways #NeedCoffee | 0 |
@SouthwestAir once again on Glassdoor's Best Places To Work snagging # 15 overall #notsurprising #LUVthem | 1 |
@USAirways I have to spend more than the cost of the flight just to get a free room and transportation to and from the airport | 0 |
@AmericanAir they did tell that our luggage stayed inside the plane ! Look this video http://t.co/YokkHHQcMP | 0 |
@SouthwestAir I am completely displeased with the service I received on yesterday flying from LGA to ATL. | 0 |
@USAirways @AmericanAir you should partner w/ a different hotel in PHL, the clarion is proving to be very difficult & not customer friendly | 0 |
@JetBlue where did my travel bank credit go? I can't call you right now. | 0 |
@VirginAmerica I am all about the in flight artisanal cheese and wine pairing. | 2 |
@SouthwestAir Katie, Gate C47, Denver International, fantastic customer service helping me and 2 new flyers; thx for amazing staff! | 2 |
@JetBlue I just DM'd you! | 0 |
@JetBlue thanks | 2 |
@AmericanAir and is there a delay on our connection to pns? | 1 |
@VirginAmerica Trying to reset my password, email never arrives. Help? | 0 |
@SouthwestAir i hope i can take my selfie stick on the plane today! #goingtovegas | 1 |
@USAirways #usairways Raleigh NC; baggage carousel staff were aggressive towards people waiting 1 1/2 hrs for bags. Flight 699 | 0 |
@united delayed going home AGAIN. Getting really tired of delays. | 0 |
@USAirways providing poor customer service by responding to complaints with a copy and paste tempLate Flight unreLate Flightd to complaint #usairwaysfail | 0 |
@JetBlue Thanks! Her flight leaves at 2 but she's arriving to the airport early. Wedding is in VT in Sept. Grateful you fly to BTV!! :) | 2 |
@AmericanAir @united getting us to where we need to be. This is not acceptable. Not to mention, Cancelled Flighting meetings/interviews for my client | 0 |
@united looking back - never heard from anyone - I had to call and frankly got standard SOP - still think about it today | 1 |
@USAirways NOW they're not even accepting calls AT ALL! Come on. | 0 |
@united has not responded to my various requests for contact numbers, does anyone know the UK customer service number for #UnitedAirlines | 0 |
@USAirways your customer service # has a recording that says we are to busy to assist and hangs up. Great touch. #poorservice @GMA @CBSNews | 0 |
@AmericanAir Will do. Appreciate the replies though. | 2 |
@AmericanAir i've now been in France two days without changing clothes and nothing to keep me warm so please locate my bag and send it to(4) | 0 |
@united 4 people MCI to DEL. Preferably with Jet Airways EWR-BRU-DEL segment. Anytime in December | 1 |
@united I filled out the form but I haven’t received any sort of email confirmation that it’s been received. Is that normal? | 1 |
@SouthwestAir @JulGood1 she was traveling with me the one that got miscommunicated with | 0 |
@VirginAmerica Very nicely done. 👏 | 2 |
@VirginAmerica save some for 871 tomorrow AM! | 1 |
@SouthwestAir thanks for the ride to Chicago. #kmdw #b738 http://t.co/6cpYPGFnD6 | 2 |
@southwestair this inflight WIFI is the absolute worst. I'd be willing to have paid double for dialup speeds... #Flight7 | 0 |
@AmericanAir These birds could fly to South America for example #Argentina | 1 |
@JetBlue shout out to the crew on flight 89 headed back to the big apple, they kept my glass half full the whole flight! #jetbluejfk | 0 |
@United is freaking worthless. I hate this airline. http://t.co/dN1if2cGwE | 0 |
@united Will do! Thanks! | 1 |
@USAirways Round Two of being THE worst airline ever. | 0 |
@USAirways No I need the corporate office number please as that is who is dealing with this for me. It's a 480 number. | 1 |
@SouthwestAir the crew of 4649 has been great to us today. Traveling from Ft. Lauderdale to Louisville with 2 kids 7 and under. Thanks!✈️✈️ | 2 |
@AmericanAir @jaynegelman How,about more@Blacklist too!! | 1 |
@united I hope your corporate office is ready to deal with the rage created by your shitty service and bullshit pilots. #UnitedAirlinesSucks | 0 |
@AmericanAir is 2513 and 1555 on time or Cancelled Flightled? | 1 |
@USAirways flight 413 my carryon is missing.stollen off plane or left at gate. Worst customer service. Doesn't seem to be anyone's concern. | 0 |
@SouthwestAir stewardess really funny! Now I could get the gent next to me to use some headphones, this would be the perfect flight! | 2 |
@USAirways well we should have been told that before we were sitting on the plane for an hour to have the option of not getting on. | 0 |
@SouthwestAir Service rep didn't say I was dumb just had the tone of voice like I should have known about it. | 0 |
@SouthwestAir your welcome. It was the thoughts of nearly the entire plane. | 0 |
@AmericanAir 2293 is the Cancelled Flightled one | 0 |
@AmericanAir Well I'm showing I am still sitting at the gate on the plane that has not departed? | 0 |
@SouthwestAir very disappointed in your customer service right now. definitely not feeling the luv. what's worse, 2nd time this winter. | 0 |
@VirginAmerica the CSS on your site is a 404 right now, please fix. Site unusable. | 0 |
@AmericanAir Hi, I have my name, email, and AAdvantage #, but website won't let me reset password. Can we troubleshoot together? Thanks! | 1 |
@usairways. Seriously, attendants go AWOL for 60 mins. Now flight further delayed. Don't lite a match either http://t.co/mT8sPlm02v | 0 |
@USAirways at least they make you run so you want yo buy this fresh diet coke...nice bizness plan. Its all about marketing right? | 1 |
@JetBlue Felt a bit like they were adding insult to injury, since we'll be in terminal 5 for seven hours until the next flight :/ | 0 |
@SouthwestAir TY for your consideration! | 2 |
@AmericanAir I've been trying to call your reservations desk for past 12 hours and can't get through. This is not what I expected. | 0 |
@united seriously what's with the slow #wifi on this flight! If the speed was going to change for the worse then the price shouldn't go up! | 0 |
@united what a pointless tweet. At least @AmericanAir asked me to follow them to try and resolve | 0 |
@SouthwestAir over 15 minutes without talking to a human at what point would you recommend I call @AmericanAir http://t.co/ysqbVq6Mgb | 0 |
@SouthwestAir I'm a huge fan and give y'all too much business...so please fix the damn wifi! | 0 |
@AmericanAir You don't care about keeping your customers safe or at least you didn't care about my sister | 0 |
@AmericanAir I have never on all my trips on any airline ever nat'l or int'l ever experienced anything like this! | 0 |
@USAirways @united each says the other has my luggage. On hold almost 3.5 hrs with @USAirways. @united hung up 3x. http://t.co/dr5oCtp1DY | 0 |
@USAirways @rylietolbert15 wow you wouldn't say | 0 |
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