mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@JetBlue @vegecomgirl For me it’s not until 6/15.	1
“@AmericanAir: @Dawn_Davis You're very welcome, Dawn. We love taking you flying. Let's do it again!” Again in 1 week!	2
@SouthwestAir I tweeted several times last week about flight info during storm, always a timely tweet back. Thx! 😄	2
@USAirways flight 2031, worst experience we've ever had on a flight. Regretting opening their air miles card #hotterandlongerthanhell	0
@SouthwestAir I need to Cancelled Flight one leg of a flight, but can't seem to do this online. Been on hold on the phone for 10 minutes. Any help?	0
@AmericanAir glad that you WANTED to help me, but you didn't. Have an agent call me before I rant about shitty service every day	0
@united My mom left her Kindle on flight 1544 today. Burgundy case with a light. Seat 27D. Did anyone find it?	1
@united and btw, the @Virgin and @JetBlue managed on time departures same time same destination- & wouldn't take away a 9year old kids bag!	0
@AmericanAir my flight to DFW from LIT on my way to PDX tomorrow was Cancelled Flighted. Can you help me?	1
@USAirways this very pregnant lady's hoping &praying hubbys flight from BWI gets off the ground! I'd like him to get here before baby does!	1
@AmericanAir working over time tonight? Got delayed 2 days .. In SJU .. Could be worse :)	0
@AmericanAir @Clarkey_19 we done it with 1 truck... No biggie 😄	1
@SouthwestAir finally through thx	2
@united can Cancelled Flight my flight anytime if this is where they keep me for the night.. http://t.co/avRTOWTyzk	2
@SouthwestAir I've been on hold for the last 2 hours - no progress #pleasehelp #stranded #whenitsnowsitpours #tgcyaLate Flightr	0
@USAirways If you can waive a fee at time of Cancelled Flightation, you CAN WAIVE IT AT A FUTURE DATE! #usairways #ripoff #poorcustomerservice	0
Need more info on that! @united: @momsgoodeats We have great amenity kits. PJ's not included. We status match AA. ^KP”	1
@united two hour delay for a plane that was visible from the airport. So far terrible customer service. #neveragain	0
@united thank you for following up!	2
@united thanks! :)	2
@AmericanAir because your plane's toilet wasn't working and they needed gas. This is flight 1081 leaving Dulles going to LAX. Do some...	0
@SouthwestAir Yes. Please train your customer service agents with correct protocol.. I should not be receiving different 411 evrytime I call	0
@united I can't find any Late Flight evening flights. Are there other airports that would have an overnight flight?	0
@JetBlue yes, last month when Boston got the first big snow storm and my flight was Cancelled Flightled.	0
@USAirways HA! You're fun.	2
@SouthwestAir should offer cdn border towns incentive to fly since exchange rates are #hurt. #customerappreciation #gaincustomers #keepem2	1
@SouthwestAir after a long wait of over an hour my mother's bag did not make it. We filed a report and are waiting. Thanks for your help	0
@united on a 4 seg flt yvr to zurich, why would you credit all miles and but only 2 segs on full fare?	0
@AmericanAir .. UMM hello?	1
@JetBlue also. Emergency exit seats. 6'2" and that's a huge win.	2
@united I just need to get to RIC tonight. I've been in EWR for 24hrs now.	0
@united I have to go back home! I have to use what the company has available. But it's unfair to stay more than 24 h traveling	0
@JetBlue Gotcha... thanks for the update. I'm ready to go whenever you are :) Enjoy your evening.	2
@united how about starting without the robotic response?	0
@united Stuck in IAD going on 6 hours waiting for a ferry flight from Nashville that u can't tell when it will arrive?!! Ridiculous!!	0
@VirginAmerica While other airlines weren't Cancelled Flighting flights into BOS, and helping their customers get home, Virgin was saying Good luck!	0
@united Twitter isn't letting me DM you..	1
@united thanks for the reply. I have been in contact with Customer Care to get clarification on this issue.	2
@SouthwestAir doesn't care nor does SNA agent Jacquie Plitt, rude gal bad attitude! had 2 fly @USAirways 2 CABO thx http://t.co/VbUxfPCKfa	0
@USAirways I have never had a more unpleasant travel experience in my life. Now I might not get on my flight till tomorrow? This is insane	0
@AmericanAir no one met flight 1081 to LAX to tell passengers where to go or what flights they were rebooked on #badmgmt #AmericanAirlines	0
@SouthwestAir my wife has now been on hold for 90 minutes....I get weather is bad, but this is insane. #customerservice #customerloyalty	0
@JetBlue where's my selfie?	2
@united I can understand that but to not have another plane available when there is a full day till departure is unacceptable. Phoenix?	0
@VirginAmerica Applied for Status Match on Feb 1. Got confirmation email same day. Still no news though. You guys have dropped ball Late Flightly 😥	0
@united make sure you take care of @LSUsoftball team & @LSUQuinlanDuhon team. We are 16-0!!!!	1
@USAirways I did, but i need to get a human being. What's the fastest way to achieve this? All I get is a computer.	0
@SouthwestAir my Flt was delayed, scheduled to miss my connection, can I get some help? 8HH4P2	0
@SouthwestAir Thanks! Confirmation number just DMed. Appreciate any help!	2
BLOCK ME BIKE RT @JetBlue: Our fleet's on fleek. http://t.co/2z3hGqPRSG	1
@VirginAmerica what happened to Doom?!	1
@United Airlines Cancelled Flights OC FLL #flight today. $700 to switch. No notice no apology. We are done flying #UnitedAirlines.	0
@SouthwestAir thx. Make it right. Help Meagan Fouty Brancato fl#2771 dfw gate 4 preboard w/kids - b4 group A please. Please.	2
@SouthwestAir I will not have my passport in time for my trip. Could I still fly with photo ID? #thingsishouldknow #ifeeldumb	1
@united is so cheap they couldn't afford to run the AC on #UA1510. They took pressure cooker to a new level. #Cheap #WorstAirline	0
@AmericanAir you have the worst reps at Jacksonville airport. So rude and totally not helpful at all!	0
@AmericanAir hey ho its not me losing any money (only you) just next make sure you stick to the "flyers right's booklet"	0
@united you need a bag bouncer. Get it together	0
@USAirways I never made a reward reservation becuase no one ever answered the phone. The online one I made got Cancelled Flighted and I can't change	0
@USAirways this is ridiculous. I have a 6:00 AM flight and two hours of rest, wasted!!!	0
@VirginAmerica I cannot even open my laptop in seat 4C and I paid a premium for this?!! Let me out of here!	0
@AmericanAir Worst airline ever. We have been stranded for 24 hours because of your 7 hour delay with flight 104 last night.	0
@united Flight 1640 (N33289) arrives at @FlyTPA following flight from @iah http://t.co/RvCDA2nnme	1
@USAirways @AmericanAir I am so going to miss US Airways. You always provided great service and NEVER LET ME DOWN.	2
@USAirways @KieranMahan needs two nights at a hotel in phoenix until he can get back to Philly because of plane equipment, crazy!	0
@SouthwestAir The Fact That U See Black History Month 12 Months A Year Is Honorable! We WILL BE An Economic Base For Corp. Like U In Future!	2
@SouthwestAir thank you :-)	2
@SouthwestAir and thanks!	2
@united pls stop sending texts every 15mins saying my flight is delayed another 15mins-It's been 3hrs. I usually defend u but this is lame..	0
@SouthwestAir Travel agent Darrel here at Love Field hosting a paper airplane contest to entertain all the children was so awesome to see!	2
@united Hi. My relative's Flight Booking Problems number is MY8YB4. Her name is Clarita Jaramillo Mejia. Thank you	1
“@JetBlue: Our fleet's on fleek. http://t.co/TnKIXXrxHB” 😂😂	1
@USAirways it would be nice to just pull up to the gate. Still sitting here	0
@USAirways and now you can't even accommodate us by letting us fly in to another airport?! Horrible service for your fault!!!	1
@SouthwestAir @SAMoore10 Thank you for your kind response. The acknowledgement and apology go a long way! #southwestrocks	2
@JetBlue thank you thank you! I finally set up the jetblue app! Yay!	2
@united if I was rebooked do I have to pick up my luggage?	1
@united 1k and had problem getting out of FLL to IAH sent DM to you about making my connection please let me know	0
@USAirways the phone number the gate gave me doesn't work either. What is your customer service phone number?	0
@JetBlue thank you	2
@united DUH and done. bag whereabouts unknown. Greeeaat	0
@united UA6002 MLI->DEN. Will miss connection UA3530 DEN->YEG due to delay.	0
@united thank you! I wish the lady in Little Rock had told me that in the morning when I asked her	2
@SouthwestAir Please Help. We really want to fly with you. #guessweflyingdelta	2
@united really needs to start upgrading their planes. No TVs & then the "inflight wifi" is currently unavailable #UnitedAirlines	0
@VirginAmerica I've applied more then once to be a member of the #inflight crew team...Im 100% interested. #flightattendant #dreampath -G	2
@USAirways please explain, I have plenty of time since I'm STRANDED!!	0
@SouthwestAir very confusing to receive "your trip is around the corner!" email when I already Cancelled Flightled the flight	0
@united how can u not have gate ready or gate agent for going on hour two	0
@USAirways going to miss my connection due to another tarmac delay - on US5268 then 4050 - need a flight home today please!	0
@AmericanAir what is the status of flight 1675 tomorrow	1
@AmericanAir continues to win: I've never missed a flight before, but a nice little quiet gate change made it possible. Sheesh.	2
@united cabin pressurization issues are pretty serious. Flight 1109 landed in Washington because of it. My head is pounding.	0
@AmericanAir face palm!!! Cannot believe the last 24 hrs 1.5 hrs of sleep and No and no and what you can't do......	0
@JetBlue thanks so much. Can't wait to fly with you guys :)	2
@AmericanAir i dont believe it, it has been impossible for your agents to get an update from the delivery company since yesterday at 11 am	0
@AmericanAir flight 353	1
@SouthwestAir My luggage has still not been found. Luggage is not scanned until final destination. So no way of knowing where it is!	0
@USAirways I received a brochure in the mail touting all the benefits of the advantage card with usa now merged...baggage included	1
@SouthwestAir wouldn't it be awesome for my first time flying to be #DestinationDragons?!	1

@JetBlue @vegecomgirl For me it’s not until 6/15.

1

“@AmericanAir: @Dawn_Davis You're very welcome, Dawn. We love taking you flying. Let's do it again!” Again in 1 week!

2

@SouthwestAir I tweeted several times last week about flight info during storm, always a timely tweet back. Thx! 😄

2

@USAirways flight 2031, worst experience we've ever had on a flight. Regretting opening their air miles card #hotterandlongerthanhell

0

@SouthwestAir I need to Cancelled Flight one leg of a flight, but can't seem to do this online. Been on hold on the phone for 10 minutes. Any help?

0

@AmericanAir glad that you WANTED to help me, but you didn't. Have an agent call me before I rant about shitty service every day

0

@united My mom left her Kindle on flight 1544 today. Burgundy case with a light. Seat 27D. Did anyone find it?

1

@united and btw, the @Virgin and @JetBlue managed on time departures same time same destination- & wouldn't take away a 9year old kids bag!

0

@AmericanAir my flight to DFW from LIT on my way to PDX tomorrow was Cancelled Flighted. Can you help me?

1

@USAirways this very pregnant lady's hoping &praying hubbys flight from BWI gets off the ground! I'd like him to get here before baby does!

1

@AmericanAir working over time tonight? Got delayed 2 days .. In SJU .. Could be worse :)

0

@AmericanAir @Clarkey_19 we done it with 1 truck... No biggie 😄

1

@SouthwestAir finally through thx

2

@united can Cancelled Flight my flight anytime if this is where they keep me for the night.. http://t.co/avRTOWTyzk

2

@SouthwestAir I've been on hold for the last 2 hours - no progress #pleasehelp #stranded #whenitsnowsitpours #tgcyaLate Flightr

0

@USAirways If you can waive a fee at time of Cancelled Flightation, you CAN WAIVE IT AT A FUTURE DATE! #usairways #ripoff #poorcustomerservice

0

Need more info on that! @united: @momsgoodeats We have great amenity kits. PJ's not included. We status match AA. ^KP”

1

@united two hour delay for a plane that was visible from the airport. So far terrible customer service. #neveragain

0

@united thank you for following up!

2

@united thanks! :)

2

@AmericanAir because your plane's toilet wasn't working and they needed gas. This is flight 1081 leaving Dulles going to LAX. Do some...

0

@SouthwestAir Yes. Please train your customer service agents with correct protocol.. I should not be receiving different 411 evrytime I call

0

@united I can't find any Late Flight evening flights. Are there other airports that would have an overnight flight?

0

@JetBlue yes, last month when Boston got the first big snow storm and my flight was Cancelled Flightled.

0

@USAirways HA! You're fun.

2

@SouthwestAir should offer cdn border towns incentive to fly since exchange rates are #hurt. #customerappreciation #gaincustomers #keepem2

1

@SouthwestAir after a long wait of over an hour my mother's bag did not make it. We filed a report and are waiting. Thanks for your help

0

@united on a 4 seg flt yvr to zurich, why would you credit all miles and but only 2 segs on full fare?

0

@AmericanAir .. UMM hello?

1

@JetBlue also. Emergency exit seats. 6'2" and that's a huge win.

2

@united I just need to get to RIC tonight. I've been in EWR for 24hrs now.

0

@united I have to go back home! I have to use what the company has available. But it's unfair to stay more than 24 h traveling

0

@JetBlue Gotcha... thanks for the update. I'm ready to go whenever you are :) Enjoy your evening.

2

@united how about starting without the robotic response?

0

@united Stuck in IAD going on 6 hours waiting for a ferry flight from Nashville that u can't tell when it will arrive?!! Ridiculous!!

0

@VirginAmerica While other airlines weren't Cancelled Flighting flights into BOS, and helping their customers get home, Virgin was saying Good luck!

0

@united Twitter isn't letting me DM you..

1

@united thanks for the reply. I have been in contact with Customer Care to get clarification on this issue.

2

@SouthwestAir doesn't care nor does SNA agent Jacquie Plitt, rude gal bad attitude! had 2 fly @USAirways 2 CABO thx http://t.co/VbUxfPCKfa

0

@USAirways I have never had a more unpleasant travel experience in my life. Now I might not get on my flight till tomorrow? This is insane

0

@AmericanAir no one met flight 1081 to LAX to tell passengers where to go or what flights they were rebooked on #badmgmt #AmericanAirlines

0

@SouthwestAir my wife has now been on hold for 90 minutes....I get weather is bad, but this is insane. #customerservice #customerloyalty

0

@JetBlue where's my selfie?

2

@united I can understand that but to not have another plane available when there is a full day till departure is unacceptable. Phoenix?

0

@VirginAmerica Applied for Status Match on Feb 1. Got confirmation email same day. Still no news though. You guys have dropped ball Late Flightly 😥

0

@united make sure you take care of @LSUsoftball team & @LSUQuinlanDuhon team. We are 16-0!!!!

1

@USAirways I did, but i need to get a human being. What's the fastest way to achieve this? All I get is a computer.

0

@SouthwestAir my Flt was delayed, scheduled to miss my connection, can I get some help? 8HH4P2

0

@SouthwestAir Thanks! Confirmation number just DMed. Appreciate any help!

2

BLOCK ME BIKE RT @JetBlue: Our fleet's on fleek. http://t.co/2z3hGqPRSG

1

@VirginAmerica what happened to Doom?!

1

@United Airlines Cancelled Flights OC FLL #flight today. $700 to switch. No notice no apology. We are done flying #UnitedAirlines.

0

@SouthwestAir thx. Make it right. Help Meagan Fouty Brancato fl#2771 dfw gate 4 preboard w/kids - b4 group A please. Please.

2

@SouthwestAir I will not have my passport in time for my trip. Could I still fly with photo ID? #thingsishouldknow #ifeeldumb

1

@united is so cheap they couldn't afford to run the AC on #UA1510. They took pressure cooker to a new level. #Cheap #WorstAirline

0

@AmericanAir you have the worst reps at Jacksonville airport. So rude and totally not helpful at all!

0

@AmericanAir hey ho its not me losing any money (only you) just next make sure you stick to the "flyers right's booklet"

0

@united you need a bag bouncer. Get it together

0

@USAirways I never made a reward reservation becuase no one ever answered the phone. The online one I made got Cancelled Flighted and I can't change

0

@USAirways this is ridiculous. I have a 6:00 AM flight and two hours of rest, wasted!!!

0

@VirginAmerica I cannot even open my laptop in seat 4C and I paid a premium for this?!! Let me out of here!

0

@AmericanAir Worst airline ever. We have been stranded for 24 hours because of your 7 hour delay with flight 104 last night.

0

@united Flight 1640 (N33289) arrives at @FlyTPA following flight from @iah http://t.co/RvCDA2nnme

1

@USAirways @AmericanAir I am so going to miss US Airways. You always provided great service and NEVER LET ME DOWN.

2

@USAirways @KieranMahan needs two nights at a hotel in phoenix until he can get back to Philly because of plane equipment, crazy!

0

@SouthwestAir The Fact That U See Black History Month 12 Months A Year Is Honorable! We WILL BE An Economic Base For Corp. Like U In Future!

2

@SouthwestAir thank you :-)

2

@SouthwestAir and thanks!

2

@united pls stop sending texts every 15mins saying my flight is delayed another 15mins-It's been 3hrs. I usually defend u but this is lame..

0

@SouthwestAir Travel agent Darrel here at Love Field hosting a paper airplane contest to entertain all the children was so awesome to see!

2

@united Hi. My relative's Flight Booking Problems number is MY8YB4. Her name is Clarita Jaramillo Mejia. Thank you

1

“@JetBlue: Our fleet's on fleek. http://t.co/TnKIXXrxHB” 😂😂

1

@USAirways it would be nice to just pull up to the gate. Still sitting here

0

@USAirways and now you can't even accommodate us by letting us fly in to another airport?! Horrible service for your fault!!!

1

@SouthwestAir @SAMoore10 Thank you for your kind response. The acknowledgement and apology go a long way! #southwestrocks

2

@JetBlue thank you thank you! I finally set up the jetblue app! Yay!

2

@united if I was rebooked do I have to pick up my luggage?

1

@united 1k and had problem getting out of FLL to IAH sent DM to you about making my connection please let me know

0

@USAirways the phone number the gate gave me doesn't work either. What is your customer service phone number?

0

@JetBlue thank you

2

@united DUH and done. bag whereabouts unknown. Greeeaat

0

@united UA6002 MLI->DEN. Will miss connection UA3530 DEN->YEG due to delay.

0

@united thank you! I wish the lady in Little Rock had told me that in the morning when I asked her

2

@SouthwestAir Please Help. We really want to fly with you. #guessweflyingdelta

2

@united really needs to start upgrading their planes. No TVs & then the "inflight wifi" is currently unavailable #UnitedAirlines

0

@VirginAmerica I've applied more then once to be a member of the #inflight crew team...Im 100% interested. #flightattendant #dreampath -G

2

@USAirways please explain, I have plenty of time since I'm STRANDED!!

0

@SouthwestAir very confusing to receive "your trip is around the corner!" email when I already Cancelled Flightled the flight

0

@united how can u not have gate ready or gate agent for going on hour two

0

@USAirways going to miss my connection due to another tarmac delay - on US5268 then 4050 - need a flight home today please!

0

@AmericanAir what is the status of flight 1675 tomorrow

1

@AmericanAir continues to win: I've never missed a flight before, but a nice little quiet gate change made it possible. Sheesh.

2

@united cabin pressurization issues are pretty serious. Flight 1109 landed in Washington because of it. My head is pounding.

0

@AmericanAir face palm!!! Cannot believe the last 24 hrs 1.5 hrs of sleep and No and no and what you can't do......

0

@JetBlue thanks so much. Can't wait to fly with you guys :)

2

@AmericanAir i dont believe it, it has been impossible for your agents to get an update from the delivery company since yesterday at 11 am

0

@AmericanAir flight 353

1

@SouthwestAir My luggage has still not been found. Luggage is not scanned until final destination. So no way of knowing where it is!

0

@USAirways I received a brochure in the mail touting all the benefits of the advantage card with usa now merged...baggage included

1

@SouthwestAir wouldn't it be awesome for my first time flying to be #DestinationDragons?!

1