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@SouthwestAir super disappointed today. First time we've had to stress and now book a flight on another airline while at the airport | 0 |
@JetBlue by any chance do u offer fresh guacamole on your flights | 1 |
Sir. RT @JetBlue: Our fleet's on fleek. http://t.co/F5IXyw8XyB | 0 |
@SouthwestAir to the rescue. Sundown in Chicago. Next stop San Antonio! http://t.co/rQBpmwETtq | 1 |
@AmericanAir my key point of confusion is whether I can make this change even though the initial Flight Booking Problems was on US Airways metal? | 1 |
@AmericanAir has been almost a month and still no response to my online complaint/questions. Out $300 because of it. | 0 |
@united but we are on All Nippon now (booked by United to replace the one we missed). | 0 |
Hey @united you've upgraded me on a 10 hour International flight. I forgive you :-) thank you! | 2 |
@SouthwestAir thank you for great customer service. Trying to make it to San Antonio and your staff and alerts have been helpful. Boo ice! | 2 |
@united round trip* | 1 |
@USAirways Decided to be a good sport and give you guys another shot. Flight delayed. Again. | 0 |
@usairways is there not a faster way to get me to Columbia Sc than making me stay in CLT over night after my delayed flight? | 0 |
@AmericanAir Why did AA973 return to JFK? Thanks :) | 1 |
@united i travelled from SCL- IHA feb 17. the AC on my sit (21L) was ON all night. I complaint to FA who never gave me a real answer. Help! | 0 |
@USAirways I don't need to rebook I need to know the policy | 0 |
@USAirways your customer service is a joke. First a mechanical Cancelled Flightation, now weather. On hold since 5:30 am. No humans. Pls call me! | 0 |
@USAirways what is your policy around bringing a breast pump on board? | 1 |
@united have Michelle at T1 ORD train your other staff on how to treat customers. A refreshing pleasure to deal with. | 2 |
@united you do realize my wife is waiting on a delayed flight at this very moment. I'm not sure I understand your tweet. | 0 |
@united Great customer service again. Thanks! | 2 |
@AmericanAir we are through. I can quit you. I am. The nonsense & lies are a colossal infringement you can no longer get away with | 0 |
@AmericanAir Still looking as we speak. | 1 |
@USAirways I did not want to hang out on your plane all day when I am traveling to get work done and turn right back around. Unacceptable | 0 |
@JetBlue Love you guys sooooooo much. Ridiculously appreciated! A+ service! | 2 |
@united when southwest did this to us -- a mechanical problem at least they gave us round trip vouchers. Will you step up to the pLate Flight too? | 1 |
@united How come you are the ONLY airline, of 90+ flights last year that makes me check my carry-on. Not even gate check...baggage claim?!? | 0 |
@VirginAmerica can’t access your website from Safari on iPhone 6. Seems to work on Mac and iPad. Need iPhone to add Passbook. | 0 |
@SouthwestAir understand you can only do so much but often it seems like a quick request to the desk is all it takes no questions asked. | 0 |
@AmericanAir would have been nice if the agents were at the very least courteous since the delay was AA's fault | 0 |
@JetBlue perfect! Probably need some coffee to stay awake during the night ;) | 2 |
@VirginAmerica just got on the 1pm in Newark home to LA. Your folks at EWR are incredible #letsgohome | 2 |
@USAirways started trying to reach a real person over an hour ago still no luck | 0 |
@AmericanAir at gate c11. Your gate agents are turning paying customers away in favor of non revs | 0 |
@JetBlue Crisis averted! Flight #69 from BOS to FLL is boarding. Let's hope the new pilots aren't Clarence Oveur and Roger Murdock. :-) | 2 |
@united except all of that delayed the flight anyway. | 0 |
@JetBlue Is today's JetBlue Flight 918 (NYC->BOS) delayed? My app says on time and the website says it's not... | 0 |
@JetBlue Is it June yet? 😊 | 1 |
@united Brothers luggage was lost on Copa Airlines Flight 635. He's competing Sunday for the 2015 Panamerican Cross Country Cup. Please help | 0 |
@JetBlue should I check in my awesome bag on my flight or carry it on... Decisions... | 1 |
@united What does "Cabin Functionality" mean when I'm taking a customer satisfaction survey? | 1 |
@USAirways yeah either by refunding my money or 2 free round trips to compensate for all the trouble we were put through. | 0 |
@united boarded 6373 on time, deplaned, and now 100 minutes delay. No transparency during. Can't wait to give up my gold status for AA. | 0 |
@AmericanAir @Delta Maybe? Long trip, Late Flight night & queues at baggage claims in two terminals, no good. I thought I paid for it 50$ instead. | 0 |
@SouthwestAir you guys are so clever 😃 http://t.co/qn5odUGFqK | 2 |
@AmericanAir @ActingOutMgmnt Just make sure they remember to load the bags onto the plane. They Cancelled Flight the flight when they forget... | 0 |
@united u Cancelled Flighted my flight from IAD to JAX. Was supposed to use plane from BNA but u used that plane for another destination instead. 1/2 | 0 |
@USAirways claims flight Cancelled Flighted due to weather at destination but Delta has not Cancelled Flighted flight on same route. | 0 |
More like BaeJet Airways, amirite?
“@JetBlue: @terrybrokebad Right back at ya!” | 1 |
@united the Premier desk was able to rebook me with our friends at @AmericanAir. Only problem is now I have to pay for a checked bag :/ | 0 |
@united oh, I'll be sharing alright. Especially about sleeping in this shitty airport and getting 1hr of sleep all night because UA. | 0 |
@united has the WORST customer svcs! This Kevin rep at call center must be investigated. My baggage's lost and there's no help but argument! | 0 |
@VirginAmerica Anytime, sugafly. | 1 |
@united They held the plane! Made it!! | 2 |
@united last week we also had maintenance issues and a flat tire. Another flight last week was Cancelled Flighted. Your track record is the WORST! | 0 |
@united Done and done | 1 |
@JetBlue it will be glowing. Your crew and your aircraft sparkled. You guys know about @nokidhungry right? Might be a good partnership:) | 2 |
@united I will give you one thing, you are consistent but unfortunately you are consistent at not doing your job well #AlwaysDelayedOnUnited | 0 |
@JetBlue Thank you for opening the conversation. I hope you can make it right. | 1 |
@AmericanAir Hey, AA! There was a mistake made by your CR on my Flight Booking Problems. When I call your reservations #, I keep getting hung up on. Advise. | 0 |
@JetBlue we're home, you guys recovered, now we can laugh about it and the extra day in barbados. Will you open Cuba soon? | 0 |
@Usairways need to learn operations. Sit a plane overnight at #gsp, and not realize there's a mech problem. Then delay flight 3 1/2 hours! | 0 |
@AmericanAir I understand that, but I'm not even being put on hold - it says "try again Late Flightr, goodbye". | 0 |
@JetBlue What's your excuse this time for 1117 delay from LGA to TPA? I know the plane is in the air. | 0 |
@USAirways 799 from AMS to PHL today- 3 of 4 flight attendants were downright rude and hostile and made the 8+ hour flight even worse. | 0 |
@JetBlue why is t that every time I fly jfk even more speed doesn't work waiting for 10 min #nogood | 0 |
@united since UA 1226 ORD-EWR is delayed pushing it into meal time does that mean it will be catered with meals in First? | 1 |
@JetBlue that I missed my flight. I had to book this flight extremely last minute due to a family death, there's no excuse for attitude in | 0 |
@SouthwestAir good thing we noticed because she had re-routed 7 total passengers on an impossible triple connection as well | 0 |
@AmericanAir #AmericanView
The view of Oregon from seat 31F, flight AA1469 2/22/15 http://t.co/t9JBN9WZtq | 1 |
@JetBlue You never got my wife to her destination and you expect a $75.00 "goodwill credit" will make everything hunky-dory. You blew it. | 0 |
@SouthwestAir Make the world a better place: Visit an elderly relative. | 2 |
@USAirways US 728. Nope, not getting off. 3 hours in the plane. 4 pilot announcements. One water run of the planet's smallest water bottles. | 0 |
@united no, I have a pricey Chase Mileage Plus CC. | 1 |
@USAirways cannot book to redeem companion fair without speaking to agent. $99 vs $1200, this is a family emergency #unacceptable | 0 |
@united This must be a drone “@united: @KeamBleam We understand your frustration. Our Bag team is working hard to get your bag(s) to you..." | 0 |
@united please give special thanks to Aaron in Tampa office for helping me for literally two hours! He's amazing. Mission accomplished! | 2 |
@SouthwestAir no after 75 mins of hold, I finally hung up! Ridiculous wait times. Can you assist in Cancelled Flighting reservation? | 0 |
@AmericanAir we then had to deplane, and change planes. | 1 |
@JetBlue if I had my tux, it'd be a date! #UMosaicMeCrazy http://t.co/hap4gboSTU | 2 |
@JetBlue flight 98 DEN to JFK already 2hrs delayed. Any idea how that might change again due to weather forecast etc? | 0 |
@VirginAmerica you know what would be amazingly awesome? BOS-FLL PLEASE!!!!!!! I want to fly with only you. | 2 |
@JetBlue any good deals for March?! Looking to fly to Orlando! | 1 |
@AmericanAir my bags were checked through to Cancelled Flightled flight 362. When will they arrive in MKE? Not much help from grnd staff. Havoc in DFW | 0 |
@JetBlue I would like to send an email to Lost and Found at JetBlue JFK; I spoke to them this morning but cannot drive their today. | 0 |
@united EWR agent Barbara was FABULOUS and an example of CUST. SERV. A pleasure talking to you😊 http://t.co/KMQuLY9g5E | 2 |
@AmericanAir @kaps12 this is an international airline that experienced record profits last quarter. But they can't staff a call center | 0 |
@SouthwestAir can I use points to book a rental car? | 1 |
“@JetBlue: Our fleet's on fleek. http://t.co/y5qE9HcQzT” why. | 1 |
@VirginAmerica announced New Route to Austin w/fares from $39/way.
http://t.co/gA8pbamu0C | 1 |
@jetblue all your online resources say we're on time, but clearly we are not. This is not very information age of you... | 0 |
@USAirways 1500 characters are not enough to convey the issue. Was directed to emailmailto:[email protected] unmonitored. BAD | 0 |
@USAirways on flight # 556 delayed#connection help for flight # 561 # help via email | 0 |
@USAirways My tweet gets me a response to email [email protected] | 1 |
@JetBlue yes, well they are operating outside of your terminal and targeting vulnerable passengers. No better than thieves. | 0 |
@USAirways should take a lesson from @SouthwestAir and wait for passengers from connecting flights. Shame.. | 0 |
@SouthwestAir okaaaaay UGH IM 8 MIN AWAY | 0 |
@SouthwestAir I have a child traveling cross country...she's 11 will be turning 12 in march...and (cont) http://t.co/Enh1keUUTd | 1 |
@usairways I don't understand why I can't get my missing miles? I was on the flight, it was in my Dividend Miles Account… #help | 0 |
@SouthwestAir Being old I will miss my connection and can sleep at OAK or get a hotel on my own dime rubs me the wrong way. I wasn’t Late Flight. | 0 |
@united It's too bad UA has had another unforeseeable operational issue on my return flight. | 0 |
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