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@USAirways 1 hour and counting on hold :( why? http://t.co/clOB5qwMXR | 0 |
@USAirways sure did. I have carried this bag on numerous times on the same style plane. Planning accordingly apparently accounts for nothing | 1 |
@USAirways @VincesViews there are significant number of folks on 686 connecting to 599 a few minutes hold would make many happy | 1 |
@USAirways we've been waiting at the gate for 2 hrs, why are we now waiting to stow the luggage? | 0 |
@USAirways she just did but really how drunk does someone have to be before you stop serving them | 0 |
@SouthwestAir who should I contact about a missing Rapid Rewards credit? | 1 |
@USAirways ...YOU ARE DESPICABLE! The flight plan was lost! Now we've been sitting on the tarmac for an hour! Its a 45 min flight! | 0 |
@USAirways this is the worst customer service I have ever had. Rebooked to tues but seat available on mon. Wtf. Contact me. | 0 |
@AmericanAir they don't even give an option to hold.. Just say lines are busy Plz try Late Flightr | 0 |
@USAirways after a grt flight to PHX last week, tonight was terrible. 2.5 hours taxing and you give us water and crackers to compensate. | 0 |
@united so the 4-6hrs that you told me was what? A guess?? They've apparently had the bag 20hrs now and no call. | 0 |
@AmericanAir I understand weather is not your fault but ur cs reps are atrocious. I am NOT happy nor will I EVR fly w/ u again. | 0 |
@AmericanAir 2days 2plains 2fails | 0 |
@USAirways But nope! Apparently this is the way you guys do business! I guess I'm flying southwest and her blue from now on. | 0 |
@JetBlue Start including PTO in your getaway packages and I'm all in | 2 |
@united very missed daughter suppose to dpt ORD @5:59pm - dpted 8:30pm -checked week's average for UA3645 -shameful! 7 day average 7:54pm | 0 |
@SouthwestAir can you answer the phone so I can change my flight plans. Srsly. | 0 |
.@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I’m still road tripping on Feb 27… | 1 |
@USAirways disappointed with your toll free number. Terrible customer service, my flight has been Cancelled Flightled would like to get home | 0 |
@AmericanAir after waiting for a delayed plane, we sat on the plane for an hour waiting for a Late Flight passenger. That's BS too.. | 0 |
@JetBlue @MrJustyn I heard companies were studying popular lingo for advertising but this is just depressing and embarrassing. | 0 |
@SouthwestAir thanks for responding. | 2 |
@VirginAmerica - too many apologies! You r the worse airlines! Don't even respond to your cudtomers | 0 |
@USAirways my bag landed 1 day Late Flight at sfo at 11:40am. How can it be 10:01pm and I still don't have it? Flight 719 2/22/14 | 0 |
@USAirways Eh, it happens. I think I'll survive. 😉 Thanks! | 1 |
@united tonight you made this Fred Flintstone happy with an upgrade to 1st class. http://t.co/gKgKZLAwpR | 2 |
@JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/5fmipW9dhi | 1 |
@united you're customer service is unbelievably bad. Abysmal. I've been on the phone for well over 2hrs tonight. Hung up on by yr ppl 3x. | 0 |
@united WORST SERVICE EVER. Denied access to our flight and then moved flight 6 times. How hard is it to schedule a gate? @Delta next time. | 0 |
@JetBlue hi I flew with your airline once in Australia and saw zero kangaroos. Had this been rectified | 1 |
@united what a long day of delays. Please get us to Dallas tonight!!!! Fingers crossed!!! #winterstorm2015 #whichisworsedenordfw. | 0 |
@united have an employee at the gate 15min before boarding like u expect ur customers to. Be a competent company like ur rivals | 0 |
@JetBlue flight to Orlando is unable to serve hot bevies.... So they've made movies and alcohol complimentary. That works | 2 |
@USAirways unacceptable. You knew the pilot wouldn't be able to complete the trip. Wasted all of our time. | 0 |
@USAirways #Overbooked SXM-CLT delayed deplaning extra passengers. #missedconnection #forcedovernight #CLT, no lodging/food. Disappointed. | 0 |
@SouthwestAir flight 3899 HOU to MDW aboard a Boeing 73, boarded for an on-time 2PM departure. #WheelsUp #fb | 1 |
@VirginAmerica to start 5xweekly #A319 flights from to #Dallas @DallasLoveField #Austin on 28APR #avgeek | 1 |
@JetBlue Mark T. in Austin was great handling my bag issue. #thanks | 2 |
@AmericanAir I think 2 weeks of waiting is more than enough time for you to contact me. This is why you lose customers | 0 |
@united You can bump me up to Group 3 so I won't be forced to check my bag and wait 30+ minutes at LGA. | 0 |
@AmericanAir any earlier flights SAP->Mia & Mia -> New York (lga) on 03.03. I'm currently booked on flights 1504 and 1102. | 1 |
@USAirways 5203 and we're just sitting 20 feet from an open gate | 0 |
@united thx off the response, finally got through the 45 min wait and talked to someone. | 2 |
@USAirways flights & "customer relations" are extremely disappointing. Faced too many problems to type. apology=$25 towards a flight. A JOKE | 0 |
@SouthwestAir Thank you for your help Adam and to the awesome gate agents at B12 in LAS for getting us home! | 2 |
@USAirways surely there are some other ways to help me - I can't really afford another 4 hours now. Pls follow me so we can DM | 0 |
@JetBlue Customer of the year? http://t.co/epqqONHO2H | 1 |
@USAirways the American Eagle plane you're using for CLT to RDU is disgusting! You should be ashamed! #disgusting #ew http://t.co/B4xhiRuGzV | 0 |
@united his cell phone record needs to be checked to see who did conversed with. I trust the FAA can handle this better. | 0 |
@USAirways on hold 2 hours 54 minutes. What's going on? | 0 |
@USAirways it's not a consolation because my bags are somewhere else, which is a real impediment to me going on a different vacation | 0 |
@SouthwestAir thanks for the b day concert I watched them all (and noticed the fist bump/high five at the end of the "rock" version) | 2 |
@VirginAmerica Adds Pillows Instead of Lie-Flat Seats in First Class Arms Race
http://t.co/SfjDuahx9Z by @skift | 1 |
@AmericanAir Hopefully you ll see bad ones as opportunity to get better and not dwell in it... and the good ones as encouragement words! | 2 |
@USAirways Your customer service line keeps telling me call back Late Flightr and disconnects. How can I talk to someone about my flight? | 0 |
@SouthwestAir will you please start offering services out of @triflight and @AshevilleAir to other airports.. Have to drive 3-4 hrs to use u | 0 |
@united again, you said to go take the time to go there, knowing what the issue was, and knowing you won’t fix it. | 0 |
@SouthwestAir really shouldn't offer sweeps if your link isn't going to work! B http://t.co/nOfG0TQHYN | 0 |
@AmericanAir we've already made other arrangements ourselves. | 1 |
@JetBlue what is happening with the flight from FLL to SFO? Why the delay and the reroute? | 0 |
@united's first-class #cockup
http://t.co/oh7CFv7DHR | 0 |
@AmericanAir @louprice13 @aacustomerservice. Apology not good enough. 4 planes with mechanical and 9 hours delayed unacceptable. | 0 |
@united First Officer of UA 1514 checking our 757 prior to departure from EWR yesterday while on his cell. Safety ??? http://t.co/1TFH2v0a7z | 1 |
@united thanks for ruining my wedding anniversary. Flight UA4904 from EWR to RDU is delayed by over 3 hours and will reach home the nxt day | 0 |
Yes, and it gets disconnected due to the lack of WIFI strength “@AmericanAir: @MauererPower Have you reached out to @Gogo for help, David?” | 0 |
@AmericanAir your planes made me miss 2 connections in 2 days. Thanks for nothing | 0 |
@JetBlue flight booked! Heading out to California with the @WikiPearl team for @NatProdExpo on March 6-8! Can't wait! #ExpoWest | 2 |
@JetBlue Thanks. So the delay was the result of scheduling issues more than weather reLate Flightd problems? | 0 |
@JetBlue WELL...my paid tickets have NO assigned seats at all. So essentially I won't be on this flight unless I pay more. | 0 |
@SouthwestAir sent. looking for that functionality in your app, though. should be a one click action. | 0 |
@JetBlue @drwinston001 I think we'll need a selfie as proof... | 1 |
@united we just flew with United from AUS (Austin Bergstrom) to Cancun Intl. Best flight ever! The 737's are not too big... Not too small! | 2 |
@SouthwestAir only 1 guest needs to change a flight on a reservation of 2. How can I do it? I NEED this to happen. Say it can...Please help! | 1 |
@SouthwestAir can i get tiks for #DestinationDragons omg id love to! Plz 😱❤️im dying | 2 |
@united nope. Really. No window at all for 10A. 10F has one. 8 and 11 has one. None for 10A. So sad... | 0 |
@SouthwestAir can you please make sense of the companion promo? How to we set it up? | 1 |
@AmericanAir can you do anything to get #AA953 moving? Been almost 24 hrs and hundreds at jfk upset, tired and want to get to BA. | 0 |
@united then send your Jeff Smisek on a trip with JetBlue or SW and make sure he takes notes. I would never choose to fly United again. | 0 |
@united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel. | 0 |
@SouthwestAir I'm excited too, but perhaps you could scale your excitement back by a few weeks... | 2 |
@SouthwestAir was on flight 2373 from CHI-BUF last night, almost 2 hour delay cuz someone got on the plane without a pass - sounds safe. 1/2 | 0 |
@AmericanAir My baggage is lost, my flight Cancelled Flightled and i get no accommodations? Not even to another airline. At least one free hotel? | 0 |
@SouthwestAir Cancelled Flightled my flight won't refund me and told me 2 call customer service n been holding for 30 minutes still waitin #BadService | 0 |
@VirginAmerica I like the customer service but a 40 min delay just for connecting passengers seems too long. VA370 | 0 |
@AmericanAir can you take care @Cowboycerrone please. Thanks | 1 |
@AmericanAir Oh that seems to have undone the seat selections in MCE. We only wanted the CX card on there to select the free seats | 0 |
@united Trying to change a flight booked just 6 hours ago but online system is charging me $200 fee per passenger... could you please help? | 0 |
@USAirways Stars aligned. Connecting flight was delayed into CLT. Made it! Thanks, glad to know someone is listening. Time for 80° in MoBay! | 2 |
@united Cancelled Flights flt from EWR. "No crew".Tells wife & 4 yr old to "get to NY to catch @AirCanada" to YYZ! Good #customerservice is dead. | 0 |
@united I did and then she made me feel guilty because it was economy plus and I didn't pay for the extra leg room | 0 |
@JetBlue HE is a lap infant (4 mons old) | 1 |
@united too long for 140 characters | 0 |
@AmericanAir thank you | 2 |
@AmericanAir two Cancelled Flightled LGA flights. Both by @Delta took off. Looks like I have a new carrier @Delta! | 0 |
@SouthwestAir please do something about the speed of your WiFi connections on your planes. It might as well be non-existent. | 0 |
@JetBlue @Airbus Wow what an amazing video https://t.co/dbcvEPn5QC Great world Guys #Bluemanity #CoreValues #Passion #AeroJobMarket | 2 |
@USAirways - My guess is what happened in #Vegas ended up in #Philly #Sexy http://t.co/qgMfCB7yT4 | 1 |
@AmericanAir This is getting a bit ridiculous when and you have made me miss 2 full days off work and had to pay for cabs back and forth | 0 |
@JetBlue extra-speed line closed in Tampa. What gives? | 0 |
@JetBlue I have been on phone with rep for over 30 min and was transferred after asking not to be. She was the worse rep I ever had | 0 |
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