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@USAirways this is crazy. Haven't spoken to a human yet. There has to be a better way. http://t.co/mEOAlCIPdD | 0 |
@AmericanAir - for the past 5.5 hours, call volume is so high that no one can take my call to Cancelled Flight my itinerary? #YoureDoingItWrong 1/2 | 0 |
@SouthwestAir On hold over 2 hrs and got cutoff !Cancelled Flightled my flight, now can't get to booked cruise in Florida! Terrible customer service! | 0 |
@SouthwestAir I have had 4 flights Cancelled Flightled through yall!!!! Im sick of it 😠😠 | 0 |
@AmericanAir Sorry, what equipment? Have the passengers been allowed to return to the plane? | 1 |
@united silly I'm flying delta today. Your united club staff and attendants are surly and unhelpful and always seem bothered by pesky folk | 0 |
@AmericanAir you can tweet but not call! You're like a bad boyfriend! | 0 |
@united anything yet JJ? | 1 |
@SouthwestAir I know it is hard to predict, but how are flights from Dallas to Nashville tomorrow AM? | 1 |
@SouthwestAir Plz consider customers you're losing to #AA for 🚫 the KC ↔️ OKC directs. #okcdirects #OKC #MCI #flights #okcprofessionals | 1 |
@USAirways I can't wait for the @nytimes and @WSJ to find out how poorly @USAirways handled this situation. #shameful http://t.co/HHOxQPsUbA | 0 |
@USAirways I think it's ok. | 1 |
@AmericanAir attended to and corrected my complaints via Twitter. Whoa. This is the brave, new world we live in. Thank you, American Air :) | 2 |
@JetBlue quick ? Why is a person traveling w a mosaic not get the green tag? Doesn't make sense I end up waitin 4 my sons bag anyway :/ | 0 |
@USAirways already spent 60 mins today handling this for my minor child. Shame on you for treating a 15 year old girl like this. | 0 |
@SouthwestAir sure did. Also read on there that Southwest doesn't believe it is liable for the incident. How is it my fault that SW lost it? | 0 |
@AmericanAir yikes. | 1 |
@JetBlue Touchdown JFK! Well done pilots of JetBlue Flight 226! #JetBlueRocks | 2 |
@united no chance in hell. I'd rather walk. Worst airline ever. | 0 |
@SouthwestAir suggestion- shades on the windows @KCIAirport so travelers won't have to watch ur luggage handlers throwing their bags around | 0 |
@AmericanAir There are only 24 hours to Cancelled Flight or change itineraries booked online and that 24 hours is just about over. Impossible scenario | 0 |
@VirginAmerica there is something wrong with you website in Safari iPhone | 0 |
@united i got it at the gate, thanks for checking! | 2 |
@AmericanAir your call system is a fucking joke | 0 |
@USAirways 1st flight with U.S. Air Plane had mechanical issues. Wait 90 minutes for help from customer service. No help from management | 0 |
@SouthwestAir #CustomerServiceFail - - almost missed flight - long slow BWI ticket line: "Rather make a complaint or your flight?" | 0 |
@AmericanAir when will you be issuing a weather advisory for RDU?? the entire state of NC has shut down from the overnight winter storm. | 1 |
@USAirways - had to call to find out I was re-booked tomorrow, why ask for my number an email for day of info | 0 |
@JetBlue CEO battles to appease passengers, investors - Toledo Blade http://t.co/R4xJXQRX1z | 1 |
@united Please send me the link/email to formally compliment Irene in SLC on some of the best customer service ever. #PaxEx | 2 |
@SouthwestAir IM NOT THO 😭😭💔💔💔💔💔💔💔 | 1 |
@SouthwestAir already booked my tickets for August 20th-30th! Can't wait for my vacation! | 2 |
@SouthwestAir yeah, all 4 are rebooked for tomorrow AM. Hoping the 3rd time is a charm for no Cancelled Flightled flights! | 0 |
@SouthwestAir YES please....How do we get that companion pass? | 2 |
@united now been on board with no movement for 25 min...wow this experience just keeps getting worse and worse | 0 |
@JetBlue the you above all commercials? Like the legroom one | 1 |
@AmericanAir Requiring customers to fill out all the contact information each time seems designed to prevent or limit interaction. | 0 |
@SouthwestAir Arkansas Gov. plans to sign Governor SB-202 that legalizes discrimination of LGBT.Can you lend your voice to a state boycott? | 1 |
@united hi guys, do you have a general enquires email address please? Thanks David. | 1 |
@AmericanAir I need an answer why we can't get into Wichita Falls. | 0 |
@SouthwestAir well, it was fun while it lasted. Not happy about the change to redeeming reward points. Won't be loyal anymore. | 0 |
@united what a joke. Hang up on customers!! | 0 |
@AmericanAir cost me over 200 dollars because flight was Cancelled Flightled and couldn't even give me a food comp!! Fly @JetBlue @Delta they take | 0 |
@JetBlue is I can't make changes on the website am I still charged 25 dollars for using phone | 0 |
@USAirways I need to speak with a customer service agent today between 5-8pm I had an unfortunate incident of discrimination today. | 0 |
@AmericanAir but at least your automated message gives me info about your merger w/ @USAirways. Another airline I know to avoid. | 0 |
@USAirways ice cream up front! Solid | 2 |
@AmericanAir See photo of B787 scale model & our PN 320008A wheel deflator specified in Chapter 32 of B787 AMM. http://t.co/kfD4WQRkLW | 1 |
@AmericanAir do you guys have wifi on international flights? | 1 |
@AmericanAir thx for nothing on getting us out of the country and back to US. Broken plane? Come on. Get another one. | 0 |
@AmericanAir Hey AA - can you help with an itinerary for a plat custy? Stuck in PVR and phones aren't working | 0 |
@united changed my last name for my MileagePlus acct on the site in an hour. @BA_USA had me on hold for 20mins, then 5 days & no change yet | 0 |
@JetBlue My wife was with our dog. They wouldn't even let her out off the plane. My daughter was at Newburgh lives close by. So wrong | 0 |
@AmericanAir that's unacceptable | 0 |
@VirginAmerica it was a disappointing experience which will be shared with every business traveler I meet. #neverflyvirgin | 0 |
@SouthwestAir they were moved to the 210pm flight #4649. Main concern now is luggage arriving with them. They were told that SW was having | 0 |
@United so you jacked out my cousins trip to Portland and then Cancelled Flightled her return trip?! No more United | 0 |
@JetBlue no seat assignment 5 mins before a flight...line 20 people deep. Guess I'm sitting with the baggage? @MarinaDomine | 0 |
@JetBlue using A321 JFK-SEA for Summer 2015. It will be my first A321 flight ever! No Mint to Seattle, Core Config only. | 1 |
@VirginAmerica I love this graphic. http://t.co/UT5GrRwAaA | 2 |
@united Allright! Last question : the power outlets on my flight are available in the premium cabin. Does that include economy plus cabin? | 1 |
@united you have yourselves to blame for giving me the time to get drunk and tell you how I feel about your overpriced sub par airline | 0 |
@USAirways if you mean by posted, no USAir empl to direct anyone, 800# not accepting calls, no contact from USAir re: rebook #greatjob | 0 |
@AmericanAir any idea on what the wait time is for refunds from @USAirways? I was told a few days over the phone - but it's well past that. | 0 |
@united diverged to Burlington, Vermont. This sucks. | 0 |
@USAirways how about a drink voucher for the next flight?? #winkwink | 2 |
@AmericanAir Kudos to the captain and crew for handling fustrated people while dealing with the preventable issues and shortcomings by maint | 2 |
@united thank you for dishonoring my upgrade and putting me in a seat I didn't want, all while not even notifying me. Great 1K service 👎 | 0 |
@united I JUST ASKED MY BOYFRIEND TO PROM OVER THE LOUDSPEAKER ON FLIGHT 494 HE SAID YES!!!! BEST DAY EVER!!! THANK U SO MUCH!!!!!! | 2 |
@united but if i tweet the ID number, won't that reveal my home address to anyone on the web? | 0 |
@united Yes. Luckily I was there. | 1 |
@AmericanAir @USAirways I've tried to be understanding and let you handle the situation but I guess I was wrong about that | 0 |
@SouthwestAir my PR class would luv to know who's in charge of your Twitter. How many people write your tweets? #gracias | 1 |
@AmericanAir @sweetmel If weather is bad, wouldn't your folks try extra hard to communicate...or load bags onto flight 1320...or...anything? | 0 |
@united #worst2unitedflightsever UA1429 IAD to LAS 2/19 mechanical problems - switched aircraft delayed 3.5 hours! | 0 |
@USAirways The phone line disconnects. How can I be in the queue to be answered when the phone line simply disconnects when I call? | 0 |
@usairways I've been on hold for over an hour only b/c my CC miles aren't showing up. What a mediocre combo of cc & airline #SwitchingBoth | 0 |
@SouthwestAir Oops...no functioning bathrooms on a fairly full flight? Hope everyone on 702 from New York can hold it. Me included. | 0 |
@JetBlue Cancelled Flightling flights, sending out tickets, then not telling the buyer... #jetblue how is that allowed? | 0 |
@SouthwestAir is anyone answering phones to rebook Cancelled Flightled flights? | 0 |
@AmericanAir when is next lax JFK flight today | 1 |
@USAirways that is the most useless tweet I've ever seen out of you. | 0 |
@JetBlue your agent told us TSA didn't have a crew to get bags! | 0 |
@JetBlue look what I capture at Uvf http://t.co/Lj2ZXZN8kG | 1 |
@JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Alaska Highway News http://t.co/tynchOeLac | 1 |
@AmericanAir is that the flight for tomorrow? | 1 |
@USAirways yeah, the mark was like a mile back. Also we're an hour Late Flight. So thanks a ton for the great service today. | 0 |
@SouthwestAir your website has now reverted my 1st flight to only a 5-minute delay. But it's changed, so is that reliable information? | 0 |
@united employees are the angriest, angst-iest group of people anywhere (except for Tasha at check-in at IAH.) @dad_or_alive | 0 |
@AmericanAir @derekc21 , I leave Jaipur tomorrow , back to Dehli , Only in Delhi one night . we need to use our abilities to make magic . | 0 |
. @SouthwestAir condescension must be a quality your co rewards. Your tone reeks of it | 0 |
@SouthwestAir Repeating this is policy is basically repeating "Fuck you" to your customers. I'll be shopping for a new airline ASAP | 0 |
@SouthwestAir tweet just popped up on my phone with @amin_aur follows. Missing my favorite Southwest pilot and brother. | 1 |
@VirginAmerica for all my flight stuff wrong and did nothing about it. Had #worst #flight ever | 0 |
@JetBlue sooo earlier i said i couldnt fly with you for my school trip but now i can! 😏 | 2 |
@JetBlue #1691 out of JFK. no one has info & no answers as to why we boarded the plane. the team is in an awkward spot & everyone is cranky | 0 |
@JetBlue Your scheduling skills failed. The delay went from four hours to nearly six. Don't tell me you were snowbound in PBI. | 0 |
@VirginAmerica Because we never rec'd Cancelled Flightlation notice we were left w no options to fly out of PS. Driving to LA for a red eye Mon w kids | 0 |
@SouthwestAir @PHLAirport Will Flight 2155 that arrives at E11 be a penguin plane? | 1 |
@JetBlue you respond to my friend @LisaPal but you can't respond directly to me | 0 |
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