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@united Thanks for explanation. It seems like an odd incentive structure, tho, because it dramatically diminishes the value of the certs. | 2 |
@USAirways I appreciate your prompt response. | 2 |
@JetBlue finally! Finally! | 1 |
@USAirways Flight 2069 from JFK to Charlotte, then 3750 from Charlotte to Birmingham. 2 previous flights to HSV were Cancelled Flightled. | 0 |
@SouthwestAir can you please DM me who I can speak with regarding my receipts and who I can email a presidential level complaint | 0 |
@USAirways I paid for my seat. I expect to be able to use my full seat | 0 |
@AmericanAir Supervisor M.Robinson just served a lot of attitude, Cancelled Flighted my flight out of spite, then put me back on on #crazybitch | 0 |
@USAirways standby so far for two of us. With snow storm hitting Iowa tomorrow we could be stuck here for two days. | 0 |
@JetBlue If your confirming to me that the rate won't go down again looks like I can't fly JetBlue this time around, can't afford that price | 0 |
@JetBlue No worries. Delay was minor and dealt with nicely. It was captain of flight 2324 by the way. | 2 |
@united is the worst | 0 |
@JetBlue Connecticut❄️ | 1 |
@AmericanAir how are the runways at DFW? Will you be flying Late Flightr today? Thanks. | 1 |
@USAirways I've been sitting in the Charlotte airport for 4 hours. Waited for crew and now maintenance. #NeverAgain | 0 |
@SouthwestAir Ahah😃💕🎵 That is why
I love SW✈❗(^^)❤ | 2 |
@USAirways - delayed 1851. Need an extra 5 min to make 1769. Would appreciate a little help again this week. | 0 |
@SouthwestAir it's pretty stupid and I probably won't fly it again. Plus hearing nightmare stories of overbooked flights. | 0 |
@USAirways Has To Be THE WORST Airline Of All Time😡😡😡 | 0 |
@SouthwestAir DeLacy P is a compassionate professional! Despite the flight challenges she made passengers feel like priorities!!🌟🌟 | 2 |
@united can you assist with current flight status for flt# 1016 out of DFW tomorrow at 6:55am? | 1 |
@united why would they make me share a room? | 0 |
@USAirways Looks like I'm already delayed and will miss my connecting flight in Philadelphia. Do you un-delay your flights? | 0 |
@JetBlue's CEO Battles to Appease Passengers and Wall Street - http://t.co/frrfxCCw7Z http://t.co/nKlW9SsVRQ | 1 |
@USAirways your service sucks. | 0 |
@USAirways getting extremely frustrated w/ the phone/online service for merging frequent flyer miles. | 0 |
@SouthwestAir Already signed up! Thanks! Looking forward to trying the Southwest experience. | 2 |
@united also, the mere fact that I have to go online to issue a statement vice calling and talking to some directly is one good example. | 0 |
@SouthwestAir is not being responding to the @SpecialOlympics athletes. #notcool #Southwest | 0 |
@USAirways Don't want to clog your already-crowded line with a special meal request. Can someone DM me to sort out? #vegetarianproblems :) | 1 |
@USAirways ever think about hiring more agents? Come on now. Don't you think 4 hour holds is a little ridiculous? Get a clue | 0 |
@USAirways I better get a free flight | 0 |
chair #selfie "@JetBlue: @StacyCrossB6 @PHLAirport @SaharaSams Everyone looks #FLAWLESS ;) We're so PROUD of our PHL crew! #BlueHeros” | 2 |
@JetBlue What's your current checked bag price policy? I fly this coming week and couldn't find anything definitive. | 1 |
Thanks @SouthwestAir ! #heartlanta | 2 |
@SouthwestAir weather bc of system outage. Hopefully everything goes smoothly now. Thank you for follow up | 2 |
@AmericanAir I've been calling your 1800 # all morning to change my name for an upcoming trip but am not able to get through. Please advise! | 0 |
@AmericanAir stuck at gate Miami to JFK flight 1510. Are we going to get out of here tonight? Very frustrating | 0 |
@VirginAmerica your airline is awesome but your lax loft needs to step up its game. $40 for dirty tables and floors? http://t.co/hy0VrfhjHt | 0 |
@SouthwestAir though I work for another major airline, I LOVE your Black history month commercial. I Thank you. | 2 |
@nrhodes85: look! Another apology. DO NOT FLY @USAirways | 0 |
@AmericanAir I have the app - after my nonsense flight Cancelled Flightation yesterday I wasn't able to use the app or kiosk today. Hour long line. | 0 |
@JetBlue Hey Jetblue, you stranded an entire plane that was supposed to go to JFK and we are getting restless. Need better communication! | 0 |
@USAirways thanks for nothing. Bought two tix through you to Disney and my friend can't go and now I have to eat the 400, plus 600 for new 1 | 0 |
@united send someone to the customer service counter in person. DIA concourse B across from gate B36a. | 0 |
@united day 3 of this Saga maybe they'll finally make it home.Intentional or not it not gonna get them back there vacation days #badservice | 0 |
@united Don't know her last name, but Karen at your call center is terrific. Friendly, helpful. Terrific representative. Kudos. | 2 |
@united is the worst. Worst reservation policies. Worst costumer service. Worst worst worst. Congrats, @Delta you're not that bad! | 0 |
@SouthwestAir thank you for handling this for me. Glad Southwest cares about what it's flyers think! | 2 |
@united usually your lounge staff are fantastic! Except today in MCO where almost denied entry to lounge even though traveling united-first | 0 |
“@JetBlue: @Analystdoc Unfortunately that's not an available option with our current system. Sorry guys. That's a certain #fail Fix it plz. | 0 |
@americanair Not surprised that you were the Fastest Responding US Brand on Twitter for Q2 + Q3 2014. Also 10th fastest in the world in Q3 | 2 |
@united at this point I made it home on my own. | 0 |
@USAirways my vacation budget was blown bc of the lack of communication from USAirways. I will never use them again or refer anyone! | 0 |
@AmericanAir @USAirways over an hour on the phone the best you can tell me is it was sent maybe my bank misplaced it... | 0 |
@JetBlue was just at T5 a little over a month ago. @JetBlue you guys are great thanks for everything! | 2 |
@SouthwestAir Thank you so much for stepping up your game and making my day after night of elevator music. Much appreciated. | 2 |
@united I especially like how you upgraded three of your crew members to first class instead of passengers. #keepitclassy #customerservice | 2 |
@AmericanAir Again you guys are a huge joke and Cancelled Flight your flight for no reason. This is the 3rd time in one trip for me that you have | 0 |
@AmericanAir Thanks for the response.Tough night for all involved. Our flight got Cancelled Flightled as we started taxiing down the runway. | 0 |
@VirginAmerica do you miss me? Don't worry we'll be together very soon. | 1 |
@united thanks! Will you guys be getting the A380s anytime soon? | 1 |
@SouthwestAir I am following you now. I don't think I can DM until you follow me. | 1 |
@AmericanAir dm me your email address, I will tell you my ordeal, then you tell me what you think is fair | 0 |
@united. epic fail. @reagan. no jetway. been here 15 mins on tarmac! | 0 |
@VirginAmerica your inflight team makes the experience #amazing! | 2 |
@SouthwestAir no flights to HRL :( is this a limited route? | 0 |
@USAirways the jetway because he felt I was disrespectful. I have never been treated this way particularly when I was trying to be a good c | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/kVXs1lCqLp” @alynewton new fav airline | 2 |
😩😩😩 “@JetBlue: Our fleet's on fleek. http://t.co/46am1BSi2G” | 1 |
@SouthwestAir #DestinationDragons @Imaginedragons Scavenger Hunt Vegas, BE READY!!! http://t.co/vHgkiTzSaw | 1 |
@JetBlue said they haven't started looking for it, gave me a $25-$100 limit. In NYC at the Waldorf Astoria and can't find $100 outfit. 😒 | 0 |
@AmericanAir jet slides off icy taxiway at @dfwairport
STORY: http://t.co/4pONJ3jidE http://t.co/3DCWerZ1kr | 1 |
@VirginAmerica @SSal thanks! | 2 |
@JetBlue Thank you very much! | 2 |
@SouthwestAir we are trying to fly back from Orlando to BWI. The website has crashed and no one answered the phone. #HELP | 0 |
@JetBlue will I be charged a fee to do so? | 1 |
@JetBlue thanks for the quick response! Fingers crossed the plane gets here then | 2 |
@USAirways will do. Hoping for a voucher for a future flight #Optimistic | 2 |
@united Does the economy plus cabin also qualifies as a "premium" cabin? | 1 |
@USAirways I know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours? 🙏 | 1 |
@USAirways is useless airways. Day 2 trying to get home on standby as a result of their Cancelled Flightlation. #USAirways | 0 |
@AmericanAir 4 open kiosks for priority with no line and only 4 open for main check in for ~80-100 ppl | 0 |
@AmericanAir Is there a way to add my AA number to an itinerary that doesn't involve sitting on hold for 1.5 hours? | 0 |
@USAirways I intend to..very much. My 4,000 followers will as well. | 1 |
@united 4 of us are stranded And flying from New Orleans to Huston tonight and we will be stuck there for two days. Rather fly than wait. | 0 |
@united welcome to our world, that's a snow world today. @GooseBayAirport Goose Bay, Labrador, Canada. http://t.co/4kI6Xr67nk | 1 |
@USAirways @AmericanAir terminal E in Miami is still the worst most smelly airport ever. Thanks for nothing. | 0 |
@USAirways why the hell will you not put us in a hotel when you've stranded us. Your message says mechanical issues not weather. #usairways | 0 |
@southwestair your attendants at the ATL airport are awesome! Very helpful with all the Cancelled Flightlations this morning. | 2 |
@AmericanAir Hello ! I cannot register for my tomorrow flight from Paris to Las Vegas "This feature is currently unavailable" appears ? | 1 |
@USAirways still waiting! Captain reports he's called 6 times to get ground crew....and still sitting on runway. #evenLate Flightr | 0 |
@SouthwestAir is America's largest airline by passengers carried! Wonder if this is b/c they have a 'Customer Service Bible' #ANAmarketers | 1 |
@JetBlue hey me and my family have questions on a trip to Disney world that we are doing in April . Please follow me so I could dm you guys | 1 |
@SouthwestAir Is there anyway to pay more to get priority boarding A 1-15? | 1 |
@VirginAmerica is helping me step up my @Tinder game! #TinderTips #tinderchamp http://t.co/jBmVVha63A | 1 |
@USAirways I checked in "Standby for 1st Class" only to find I am "not on the list". This merger is a pain. | 0 |
@united resolved and im sick and tired of waiting on you. I want my refund and I'd like to speak to someone about it. | 0 |
@SouthwestAir like kelsey said, really bad spot for locals. Do you know how long it takes to find parking then walking over to the bellagio? | 0 |
@united yes please! I am newly married and trying to update my last name on a preexisting international flight! It seems so easy, but... | 0 |
@JetBlue sadly, no! I have the app, but it also is experiencing difficulties. The flight information boards are keeping me updated. | 0 |
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