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@united flight 86 LAX-IAD, back rows NOT CLEANED prior to boarding. How gross is that to find used tissues in your seat? Please. | 0 |
@SouthwestAir how it feels on flight 4251 http://t.co/JM8gQ1KGrF | 0 |
@AmericanAir it's taken care of already. I've come to expect this level of horrible service from you time and time again | 0 |
@VirginAmerica I tried that. You offered to charge me an additional $1k for a new ticket or be stranded until Thurs. 1st time, last time. | 0 |
@JetBlue - He Cancelled Flightled a flight & was given 2 weeks to apply travel bank credit to another flight & credit was transferable | 0 |
@USAirways after a crappy flight due to delays and rude staff members I'm happy to report after paying $25 to check my luggage it's ruined | 0 |
@virginamerica not really the experience I was hoping 4, I ws forced 2 check in a small carry on, w/ nothing but empty cabin space on board | 0 |
@USAirways not even on your dime and free tickets. #worsttraveldayever | 0 |
@AmericanAir no response to DM or email yet. customer service? | 0 |
@AmericanAir been calling for over 24hrs now and getting no where but told to call back by the automated system is extremely frustrating | 0 |
@SouthwestAir So I guess you can get to the airport too early! Need to wait 10mins to checkin. Really? | 0 |
@AmericanAir Will my us air points now be combined with yours? | 1 |
@SouthwestAir is there a route to flight from Mexico City to Chicago midway using your services? | 1 |
@USAirways @AmericanAir now this is beyond ridiculous. Some steering problem delays us again. #neveragain it's no wonder you had to sell | 0 |
@USAirways booked an award ticket recently, now same ticket is less miles. how do I contact you without using the online form or phone? | 0 |
@united No but u cld explain how such a disorganized and inefficient company w surly and obviously unhappy employees stays in business. | 0 |
@SouthwestAir thanks! | 2 |
@USAirways 24 hrs Late Flightr still not home. Hotel, rental car etc with a 5 yr old, what happened to "customer service is our first priority" | 0 |
@JetBlue I would go for 3rd time to Jamaica to volunteer w/ at risk youth #flyitforward #dc #stpatricksfoundation #rotary | 1 |
@united no commitment to a good turnaround, an operations mgr would have counted a dozen small issues with individual performance | 0 |
@USAirways Travelling from pwm to atl on Sunday That flight got Cancelled Flightled and my new flight is Cancelled Flightled and got disconnected when reFlight Booking Problems | 0 |
@AmericanAir I can't!!! No one can't get to "hold". You can't get past the automated reply. It hangs up on you. #FRUSTRATED | 0 |
@AmericanAir appreciate update. Have also appreciated our pilots effort to explain to us just now. Accurate, authoritative comms is vital. | 2 |
@AmericanAir, that's not the point. Say its $1300 at the counter when I clearly see $500 on your site? AA agent was @ a loss 4 words, too | 0 |
@JetBlue you are doing a horrible job at JFK...you need to rethink how you put these routes together. Unprofessional | 0 |
@united thank you. We are signed up for notifications. We shall watch and wait! ❄️❄️ | 1 |
@AmericanAir customer service is terrible.Been waiting 6 weeks for a reply to an email. Not helpful at all and keep brushing off problems! | 0 |
@SouthwestAir After flying Delta this week, GoGo was so good. The tweet I sent you didn't even send until we landed - that's how bad it was | 0 |
@united how can you not know the weight of our plane after us sitting on the plane for 2.5 hrs? Not convinced your company is safe for flt. | 0 |
@JetBlue do you sell open tickets? I have a sick relative and may have to travel at a moments notice. Sad but true. | 1 |
@united Sandra at ur international checkin counter was rude and offensive. She commented she didn't care if I complained cuz she had 25yrs | 0 |
@SouthwestAir My husband a first time flyer with you has had the worst experience on board a aircraft just a few minutes ago. | 0 |
@JetBlue it was at JFK airport right now | 1 |
@JetBlue Oh that totally looks on par with @AmericanAir's Admirals Club; any way you can slide us a couple passes? ;) | 2 |
@SouthwestAir Open more kiosks at
Austin-Bergstrom. Three lanes to service a line of 50 people? Really? | 0 |
@united @PGATOUR @NTrustOpen I read that last hashtag as Go F United. Makes sense since they F us by Cancelled Flightling ticketed reservations | 0 |
@SouthwestAir I'm so upset that my luggage was damaged and the rude employee at the Laguardia airport didn't help! | 0 |
@USAirways customer service at its best! Rachel S. took great care of us at the PHX airport. http://t.co/HG7vEqhGHy | 2 |
@USAirways @erickofiejones how long are billing cycles | 1 |
@USAirways horrible travel day w/ your airlines. My 2:20 flight to Birmingham was Cancelled Flightled w/ no notification so I couldn't get on the 4:05 | 0 |
@SouthwestAir woohoo that just made my day. I looked and just couldn't find that, thank you! | 2 |
@USAirways it a change fee request from a month ago. after one hour on phone with your team, I’m told 120 day backlog. Awful. | 0 |
@united what about the poor customer service at checkin at Kansas KCI?!? That's it??? | 0 |
@SouthwestAir Hi! I just saw a Black History month commercial on TV & Im excited! In support of this month,will you all grant me 1 free trip | 2 |
@united So what does someone with severe anxiety do when the one person who can help him isn't next to him? | 0 |
@JetBlue Why would you charge money to transfer points to someone? | 0 |
@SouthwestAir I do need help Cancelled Flighting my flight back. Your calls times are ridiculous. | 0 |
@AmericanAir I tried that & they have been disrespectful not professional & my 2nd flight been Cancelled Flighted I have to get home for a surgeryHELP | 0 |
@VirginAmerica I’m having trouble adding this flight my wife booked to my Elevate account. Help? http://t.co/pX8hQOKS3R | 0 |
@United "Your bag may or may not be at the airport. Unfortunately, no one at the airport is picking up the phone or responding to messages." | 0 |
@USAirways I just checked in online for tomorrow's flight - thought I should get auto upgrade? (Already got the email saying no seats) | 1 |
Please explain …….. “@JetBlue: Our fleet's on fleek. http://t.co/vOsIzh17sl” | 1 |
@AmericanAir my #Navy sisters flight 2470 cancld. She can't get an agent. They've called her back to be put on hold & then discnct.Any help? | 0 |
@USAirways I have been rebooked but It has been handled very unprofessionally. Cancelled Flightations happen but the disorganization is uncalled for. | 0 |
@AmericanAir I need to rebook and I cannot get an agent. Can you help? | 0 |
@AmericanAir flight from PHL to Austin Cancelled Flighted, headed to Houston, delayed, now have to pay to rent a car and drive 3 hrs to Austin | 0 |
@United Airlines' CEO Jeff Smisek: Disloyal to Loyal Workers http://t.co/0cevY3P42b via @HuffPostBiz | 1 |
@AmericanAir You can't even get someone on the phone. Great story for the media. | 0 |
Keep it up :) @AmericanAir | 2 |
@AmericanAir Horrible service @loganairports. Luggage got destroyed on flight and woman at baggage service was so rude. Didn't help at all. | 0 |
@SouthwestAir FIND A WAY TO Cancelled Flight FLIGHT 310!!!!!!! | 0 |
@AmericanAir yes. Just sayin' that was a particularly poorly handled situation. | 0 |
@JetBlue still waiting to board and see if they will give us the exit row. | 0 |
@JetBlue great to see the RedSox plane and your reminder you ❤️NY side by side at JFK #catsanddogslivingtogether http://t.co/KFUyYoKUFv | 2 |
@USAirways @AmericanAir call the number listed? sure! by next Friday, I should get a real live person on the line http://t.co/8TJUuM22dD | 0 |
@AmericanAir Can't unload flight #3322 because jetway is broken. #steps #planB? #waiting nearly an hour | 0 |
@SouthwestAir never mind, I moved my flight to tomorrow. Thanks for the help! | 2 |
@united worst AIRLINE
BEWARE THEY DO NOT MAINTAIN THERE PLAIN
BEEN ON THE RUNWAY THE PAST 4 HOURS!!!/ | 0 |
@JetBlue what happened to our plane meant to leave @ 830? Why do we have to wait for 1 from buffalo? Seems organizational error not weather. | 0 |
@united Hi. My 2/23 flight from CUN-EWR shows a departure of 2:55pm on my United app. Can you confirm? Doesn't look correct. Thanks. | 1 |
@AmericanAir we did for the last 8 hours. Your customer service is horrendous. I should have flown Delta | 0 |
@JetBlue flight 577 fll to sfo. No speed line even though I paid for it. No coffee on flight. and my non stop now has an unscheduled stop | 0 |
@SouthwestAir Flight 2078 to Balt hit turbulence, babies cried, kids vomited. Chaos. Flight attendant Caroline was a superhero. | 0 |
@AmericanAir Thank you, you too! | 1 |
@USAirways i understand that but i should still be able to view my reservation online.... | 0 |
@united I'm familiar with the procedure. It wouldn't be the first time #UnitedAirlines lost one of my bags. #unhappytraveler | 0 |
@JetBlue understood ... but could I go and put myself on the standby list 5 hours prior to my flight? | 0 |
@united so if I'm flying 1st class just one leg to Chicago but not on my long flight to China am I still able to use the lounge in Chicago | 1 |
@AmericanAir I was on flt 2222 tomorrow, they moved me to 750. I need it moved to Tuesday. the roads won't be better for flight 750. thanks | 0 |
@AmericanAir @tennetexan Too bad there's only, like, 3 people on that team, then. Because this is next level unreal. | 0 |
@USAirways you're killing me sche a flight to board 3 min after mine arrived with gate on other side of airport #genious | 0 |
@SouthwestAir @jparkermastin customer service has been very passive in their response. Disappointed. I have only flown SW but am rethinking | 0 |
@VirginAmerica why Cancelled Flight flights today? No precipitation to be scared of! ❄️❄️❄️ | 0 |
@VirginAmerica I'm pulling my hair out trying to book a flight with u. Your site doesn't work on iPhone or iPad.don't have a computer #help | 0 |
@JetBlue plan to repair its brand http://t.co/ui9M8YpzH2 via @WSJ | 1 |
@VirginAmerica Do you provide complimentary upgrades to first class, if there are available seats? | 1 |
@SouthwestAir #fail southwest changes my flight to a different time and city and blames it on me. They won't correct it. #furious | 0 |
@USAirways Hi, can you attach my AA FF# 94LXA62 to reservation E2KVM4. Thansk! | 1 |
@united e-ticket # 0162389030167, refund request # 16866853, case id # 8465981 | 0 |
@USAirways YOU ARE AMAZING!!! YOU ARE THE BEST!!! FOLLOW ME PLEASE 🙏🙏🙏😢😢😢🙏🙏🙏 | 2 |
@united so sorry. I ended up on US Air flight. Thank you though for getting back to me:) | 2 |
@SouthwestAir I'm here @ChicagoMidway airport. I've waited 3 hours for my bag. No one knows shit. Mgmt knows nothing. #Very mad customer | 0 |
@united customer service what's That??? | 0 |
@USAirways - First impressions are hard to reverse. A horrible first experience with you. Will never fly with you again!!! | 0 |
@USAirways testing my patience this evening (or shall I say morning?). We waited an hour at the gate for you to find a gate agent. 130am | 0 |
@united @MaxAbrahms *if* he needs assistance? Do you expect him to go on a Scooby Doo tour of terminals until he finds his stuff? | 0 |
@USAirways @AmericanAir Just got off Int. Flight #799. Your Intentionally rude staff made for a horrible 8hr+ flight on an unsuitable plane. | 0 |
@USAirways Will you guys be offering no-fee changes for flights out of DCA tomorrow afternoon? | 1 |
@USAirways just heard #Monterey airport was closed due to thick fog, any updates | 1 |
@AmericanAir has no idea what they're doing. Delay 1 flight from 5pm to 7:40pm then delay another TO THE SAME DESTINATION @ THE SAME TIME. | 0 |
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