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@SouthwestAir The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/c9p2ioSphM
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@AmericanAir @British_Airways 2 weeks ago today i arrived in miami and I still don't have my bag, absolute disgrace!
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@AmericanAir - thanks. She submitted a damaged bag complaint online...is there anything else we can do? #goodcustomerservice
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@AmericanAir probs the worst customer service ever. Replied to complaint I submitted 6 weeks ago bout damaged bag... Not even replacing it!
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@United ticket counter Masters out of SMF not very helpful.
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@USAirways thanks for overFlight Booking Problems first class and automatically downgrading my upgrade 3 min before boarding. #ffstatusdontmatter #thenewaa
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@United yall tried it with this little bitty plane flying out of boston!! I hate little planes!!!
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@USAirways asked her why needed to take yellow tag off. She said, "because I told you to!" Expect a personal apology from her- unacceptable!
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@AmericanAir @pbpinftworth iPhone 6 64GB (not 6 plus)
1
@JetBlue I appreciate the quick response but how can no one go outside to check temp so we can leave in BUF #currentlysittingontarmac
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@united I would have made it if you hadn't already booked me on another flight and Cancelled Flighted my original reservation.
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@AmericanAir is there anyone online that can help... the flight leaves in 3 hrs
1
@JetBlue CEO weighs profits, flyers - @ChronicleHerald (registration) http://t.co/l2n0egHdgn
1
@AmericanAir been rebooked for tomorrow. You failed to put me on DL flight today despite my asking and available seat. DL still available
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@JetBlue I would go to Las Vegas. It is gorgeous and I go there every year and I fly with you guys Vegas is gorgeous & so much to do there.🌴
2
@united this may be the last time I fly your airline.
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@USAirways US 728 Uh oh, no gate. Now truck will come to us.
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@USAirways Nick on flight 742 was awesome. Please reward him in some way!!! He has kept us smiling on a bad day of travel. #customerservice
2
@united - Why can't I get a boarding pass for my Austrian Airlines codeshare flight. Rebook incls a 6 hour layover & I am stuck outside sec
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@USAirways Hmmm. Did the flight even really exist or did they just create it last night to get people off their backs? #usairsucks
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@USAirways and no offers to provide us with a hotel or anything for a flight that is over 19 hours away!
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@JetBlue Indeed. I don't know what's going on in Pittsburgh that weekend, but, it's drawing a crowd via JetBlue!
1
@United to start 3xdaily @EmbraerSA #ERJ145 flights from #Chicago @fly2ohare to #Evansville on 4JUN #avgeek
1
@AmericanAir We all did! Skipper's walk-around too :(
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@united provide a voucher for one of my customers and I will tweet about you all day long #earnedmybusiness
2
@united even though technically after I land I will be silver?
1
@AmericanAir lovely flight back from MIA to LHR - great crew - thanks :-))
2
@JetBlue Great Thank you, lets hope so! Could you please notify me if flight 2302 leaves JFK? Thank you again
2
@USAirways conf number FMJTYL delayed - any chance of getting an earlier flight fll to phx?
1
@USAirways I miss you too. Work has taken me out of Philly. I’ve been on flight 1776 from BOS —> PHL so many times I should have a res. seat
2
@SouthwestAir CEO Gary Kelly, "We are America's most loved and most flown airline!" #SouthwestRally #BWI #bestemployees #swaculture #swapic
2
@AmericanAir over 70 days no contact from a human or apology letter. @AmericanAir is #yucki. Read all about it soon http://t.co/9R9OmzQAVI
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@USAirways Thanks. It would be better from the gate agent at C14 in Charlotte boarding flight 1791.
2
@united my dad booked through orbitz and due to weather he can't make it to the airport. Can you help him?
1
@JetBlue why was Flight 1856 delayed to Buffalo ? It’s a direct flight and the plane is at the gate.
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@USAirways my brother @BRizzyberg27 missed his flight traveling home for a funeral and can't get through to the call center, can you help?
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@united how on earth could you close the united club in Atlanta? What a major #fail at an airport of this size
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@JetBlue I'll read this over a nice glass of wine right before I dig my heels into my next novel! Maybe travel is just what I need...
1
@USAirways 3 delays 2 Cancelled Flightlations a double layover and 72 hours Late Flightr....could I at least get extra dividend miles?
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@JetBlue #1680 Super smooth flight and landing. Nicely done.
2
@united flight 403 is delayed 40 min bc a missing screw and were in danger of missing flight 6491
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@USAirways wow.. Flight Cancelled Flightled, slept on the floor at the airport and now flight delayed
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@AmericanAir why would I even consider continuing your point program when I received no perks or continued bad customer service? #senseless
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@AmericanAir thanks for the call on my Cancelled Flightled flight, NOT! Flight Booking Problems me for Tues no good weather caused me 2 leave early
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@AmericanAir thanks - I miss my dog and this delay is costing me a lot of money.
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@AmericanAir pls help. This is seriously beyond ridiculous.
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@AmericanAir Changed flight from BNA to 2/20 ahead of weather. Slammed me with cost diff because "no weather advisory."Really!
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@JetBlue the big board says we aren't leaving until after 8:30 😩
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@USAirways you told us last night that there was a ground stop at O'Hare FOUR HOURS AFTER Obama landed, stop blaming someone else
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@JetBlue why do you have every channel but @ABCNetwork How are @kgonzales89 and I supposed to watch Scandal? But free FlyFi is sweet!
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@AmericanAir Thanks for the reply, but a functioning plane four hours ago was the only way to do that. The staff was friendly, tho.
2
@AmericanAir still waiting for a flight... I should get my money back
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@SouthwestAir Thanks a ton!
2
@JetBlue other jfk to Boston flights went off with some delay but not this. #epicfail
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@USAirways duh on baggage claim 2 more hours and counting .. Flights 622 & 1898 http://t.co/DkZl57uPQI
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@AmericanAir umm unexpected?? Unexpected meaning you guys didn't know you had a major staff shortage ??
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@united Hi, flight 1051. If I try and book a new one way, flight departure shows up as 3:55pm which seems accurate.
2
@united is synonymous to with #rude. And #cheap. You really don't know how to value the customer
0
@united all set. Figured it out at the baggage office!
1
@JetBlue Does your home airport not count in the badge system? My TB account says 2 flights but I've taken 3 this year.
1
@united thanks. Just a program comment; the system assigned seats behind each other even though pairs were available. I changed it back.
2
@SouthwestAir when will you have flight from DAL to PVD?
1
@USAirways any chance of making #561?
1
@united - I think she was having a rough moment w/ a bad passenger from an earlier flight. Things got considerably better. Thanks!
2
@eatgregeat WOW~Thx for thinking of us, Greg! Heard #SOBEWFF was amazing! We've heard the same about @JetBlue (ps thx for the info) #TeamNKH
2
@USAirways been on hold way to long! Is this the best level of service you can provide? - one hour+ is too long!
0
@united You really should clean the food and coffee stains off of the area around the seats when new passengers come aboard. Gross!
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@USAirways OK we are on DAY 11 trying to book a flight for 4. Ur system STILL says "due to weather….call back Late Flightr" #outofbusiness ?
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@SouthwestAir - thanks to the agent boarding 1137, ATL-AUS. Left my wallet on the inbound. He found it for me!
2
@VirginAmerica, I submitted a status match request a while back and still haven’t heard! I’m flying on Monday. Can you look / accelerate?
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@USAirways Was just on hold with you all for TWO HOURS and then got hung up on. oh my god.
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@USAirways why are your customer service department so intent on ignoring my emails and queries? #badservice #usairways
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@united you are offering us 8 rooms for 32 people #FAIL
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@JetBlue I would go to Dallas to see my grand baby that I miss so much. I feel like a piece of my heart is there.
1
@JetBlue done, thank you!
2
@AmericanAir well have all day and all the time in the world
2
@SouthwestAir Great, thank you. Best of luck dealing with this horrible winter.
2
@SouthwestAir how long does it take for points from RR Shopping to post to my account? Got email saying I've earned points but don't see em
0
@JetBlue thank you for the refund of the change fee for a recent flight affected by our bizarre winter. Excellent customer service and focus
2
@USAirways @jtrexsocial i fell asleep from a call i placed midght.. guess what still on hold 7 am
0
@united I'll try it. Mileage programs have historically been a lifeline for us world-hungry travelers of moderate means.
0
@united #vegan meals can be more creative than noodles, peas, and zukes. Non-vegan yogurt is not acceptable for a vegan. Can you do better?
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@SouthwestAir why can't you take me to Knoxville?? yall are my fav #help
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@USAirways: I relied on US Airways, and that was my mistake. Awful customer experience.
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@AmericanAir - Hanging up on customers with no chance for a callback is a failure of customer service. 1:30am EST and no one can answer? 2/2
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@USAirways I had to sit in your kitchen and move stuff around so I had what I needed. I'm extremely disappointed in your service
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@USAirways still Effin waiting... Not weather delays, not engine trouble, but lack of crew? Are you shitting me?
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@USAirways They're also saying the CLT flights are delayed but you're not showing it in your system which makes it impossible to figure out
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@united #UnitedAirlines Pls Fix #AspenBaggageFail issues. Had to pay my own way to #Aspen after flight Cancelled Flight. Left us in the cold in DEN.
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@United is officially the worst, most delayed, and least helpful airline I have ever had the misfortune of flying on
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@AmericanAir To announce DURING BOARDING that you chose to limit catering to the point that you WILL run out shows a lack of planning, IMO.
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@AmericanAir Chicago seen from seat 6A, AA 1620. So far a great ride! On to PDX! http://t.co/X4rsvAGIjN
2
@USAirways. wow, awful customer service.
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@JetBlue someone should screen what you play on your flights. http://t.co/tNY9uIpha5
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@USAirways look out for flying rocks this time! It's a bird it's a plane! Nah never mind it's just a rock...
2
@SouthwestAir Had to pay a $25 fare difference on a change but can't seem to find the receipt for it. How can I get a copy for reimbursement
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@USAirways >250k miles on usair. Last four flights not good. Other airlines much improved. Billing issues, seats, legroom, in air service.
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@SouthwestAir some woman gets on plane and holds 2 seats in the bulkhead for her friends with C boarding passes. I paid $ earlybird thx
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@united got it right with the safety demonstration! Corporate but funny, reserved but NOT CORNY as a… http://t.co/lwOtKIEKGU
2
@united was no one between the scan and inside the plane. I just asked the people in line around me where the plane was going
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