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@united @JMS2802 : sure show a video of your outsourced favorite TIMCO, who has a knack for doing substandard maintenance work on aircraft. | 0 |
@AmericanAir now you're sending a gate agent to talk to us? Joke of an airline. Thanks for ruining my vacation. #neverflyAAagain | 0 |
@SouthwestAir three cheers to your Denver staff. Don't know if we
will get out but they're keeping us smiling. http://t.co/RX8z53M7yy | 2 |
@AmericanAir 37 minutes?????? | 0 |
@USAirways finally rectified my flight situation! Thanks again | 2 |
@JetBlue Flight 1133 (N353JB) "Blue La La" departs @mco enroute to San Juan International Airport http://t.co/SWZm2fX3nu | 1 |
@united please provide update on UA 791. This flight has been stranded by united with no information from the crew on the plane. | 0 |
@AmericanAir two hours Late Flightr and still waiting for a callback. Need to reschedule flight 1027, hopefully to the Late Flightr one tomo not Cancelled Flighted | 0 |
@united I can’t go back to the airport, I’m working, and won’t have time. Are you telling me there is seriously no other way? | 0 |
@united I know where to check. My complaint is my ticket said dinner when I booked now it's changed to refreshments. Where's my refund? | 0 |
@JetBlue dont really know what that means but this isnt the best first-time-flying-w-a-16mo old experience. likelihood of addtl delays 2nt? | 0 |
@united 1 refused boarding with Nexus. nexus confirmed she should not be refused | 0 |
@USAirways spent 1.5 hours in line trying to get on a flight home tonight only for it to be Cancelled Flightled an hour Late Flightr. Not even snowing at DCA | 0 |
@united so much for being here to help. Very disappointed in your customer service. | 0 |
@united didn't get her name. She was not in our group. She was sitting behind us. Think it was window seat #40? We only overheard... | 0 |
@AmericanAir No snow in St. Louis. Cold but no snow. Hub flights welcome. | 1 |
@JetBlue I have an email that says I have to sign on to the travel bank? How do I that? | 1 |
@SouthwestAir not terribly inspired to call "customer service" in the future now. | 0 |
@VirginAmerica Your chat support is not working on your site: http://t.co/vhp2GtDWPk | 0 |
@JetBlue thanks anyways @SouthwestAir has my back! Awesome rate & amazing customer service #nomoreaggravation | 1 |
@AmericanAir Flight AAL65 declared state of emergency? Squawking 7700... | 0 |
@USAirways
That is not an excuse to have such a poor website Flight Booking Problems options! My yearly vacation is about to fall through, ubetter do smth! | 0 |
@SouthwestAir stuck in NYC flights Cancelled Flightled 2 days in a row Long wait times on phones. Running out of $ but SWA no help | 0 |
@USAirways any updates on flight 5202 from ORF to PHL no one at gate... ;( | 0 |
@USAirways I've been on hold for over an hour. Not doing so well in the customer service department. #weak | 0 |
@SouthwestAir I called the 800 # and the rep there was pleasant but less than helpful! Told me I was SOL. Train them for consistent #CX! | 0 |
@USAirways unfortunately not. I think I watched it take off from the bus. Rebooked for a Late Flightr flight now #planestrainsandautomobiles | 1 |
@united now let there also pls be in-flight live TV on UA469 DEN-EWR so I can watch the #Oscars ?? | 0 |
@USAirways but I've been trying to call them since yesterday and I keep getting hung up on? Can you get me through to them?? | 0 |
@USAirways I don't think I've ever had a us airways flight that went smoothly. | 0 |
@united Terribly disappointed. Confirmed reservation delayed and your cust. service staff was not helpful in finding an alternate solution. | 0 |
@AmericanAir Uwon't allow me2make changes online, force me2sit thru excess phone wait times&still insist charging crazy fees. Thats service? | 0 |
@JetBlue if only the show was on the flight. No ABC. Oh well. I'll live. #nexttime #andthewinneris... | 0 |
@SouthwestAir Got it, thanks. Any insight into what will happen tomorrow? | 1 |
@USAirways my friends are stuck at KPHL and not getting any help from anyone, can you guys contact them please? | 0 |
@USAirways Stop reposting same autoresponse That was return flight home #imateacher. Couldnt get to RSW #neptune#waivethefee #notmyfault | 0 |
@JetBlue I’m going to miss a hugely important meeting because of your constant delays #itscostingmeincome | 0 |
@USAirways charged my card 11 times for one airline ticket, now card is on security hold | 0 |
@usairways Row 16, flight 634 today if you're looking for specifics! I can run to Home Depot for the WD40 you if you need. | 0 |
@JetBlue Hello Good afternoon how are you, I need know how much flying for summer from june 13th. | 1 |
@AmericanAir I really can't there though to an agent, and I am worried about my reservation. Can you help me out! | 0 |
@united I got an email saying "changes to my MileagePlus account are confirmed" but I didn't make any changes. Help? | 0 |
@USAirways How many agents do you have working to handle the thousands of calls? | 0 |
@united Well the bar is set low! You guys are really good at the apology game! What will change? When will u guys learn? | 0 |
@AmericanAir that doesn't really answer my question. Maybe if I provide more details you can give me clarification... | 0 |
@VirginAmerica how come ABC is the only one of the network channels you don't have? | 1 |
@AmericanAir well I'm flying @JetBlue instead - for free! Their credits actually work. | 1 |
@united mine is GJQX6J husband is A587CW (Can't DM for some reason.) | 1 |
@united on a flight at 11:30 tomorrow. | 1 |
@AmericanAir the communications seems to be an issue too, no? | 0 |
@USAirways anyone there to help? Still on hold... | 0 |
@AmericanAir I've got a BA flight as your airport couldn't accommodate us. We were left without any info. No vouchers for food,nothing. | 0 |
@AmericanAir your customer service is inferior to that of a nationalized third world nation's airline. Get it together. | 0 |
@VirginAmerica thanks for the free birthday points! y'all are ALL RIGHT with me! | 2 |
@JetBlue why wouldn't you just credit it right to my account instead of having a separate sign on. That seems pretty ridiculous. | 0 |
@AmericanAir it's always nice coming home but I wish you'd fly LAX-MAD and keep me away from Iberia 😜✈️ #GoingForGreat | 2 |
@united with the purchase of my ticket i am entitled to check in 1 bag however i am being charged an extra 25 dollars for domestic transport | 0 |
@USAirways 2102 DCA-BOS. Cancelled Flightled after making us wait over an hour. If I fly USAir every week can you upgrade my status proactively? | 0 |
@united your service need work - check out this Bush airport "customer service line" last nt #unitedagainstunited http://t.co/g00sAozgtv | 0 |
@USAirways your flight attendants are all jerks 🐳 | 0 |
@SouthwestAir Working on a piece about military discounts and am hearing you offer one. Can you give me specifics and confirm? Thank You! | 1 |
@SouthwestAir @heavenlychc9 I'd at least enjoy a free cocktail...or two. | 2 |
@VirginAmerica What happened 2 ur vegan food options?! At least say on ur site so i know I won't be able 2 eat anything for next 6 hrs #fail | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/2UaICFJRmS” no way | 1 |
@SouthwestAir Is my friend lucky enough to see #DestinationDragons live on his birthday? He's been a fan for years @thirty_lives | 0 |
@USAirways any update on this flight?It's more than three hours delayed. Thank you. | 0 |
@USAirways now on hold for 90 minutes | 0 |
@united you can't claim "weather" with your hardworking crew pulling seats out of a plane! Do the right thing. But we both know you won't | 0 |
Listen, im not gonna deny this but... RT @JetBlue: Our fleet's on fleek. http://t.co/eNXV64RkbU | 1 |
@united @TiffanyAndCo @NTrustOpen ah, so that's where the funds to fix the broken plane upon which I sat for 4 hrs on IAH runway went. | 0 |
@united Thanks to Karen Salisbury at IAH for amazing customer service! Found my daughter's bag lost on UA1516. Made her day! | 2 |
@united How can I file a claim when your agents won't let me speak to a supervisor? My claim number is expired because you WON'T find my bag | 0 |
@AmericanAir you have a company policy that refuses employees to speak to other employees over the phone? Interesting | 0 |
@AmericanAir I left something on my flight from ORD to SFO earlier today and believe it's on the plane back at ORD now. Please help. | 1 |
@USAirways in line for 90 min after mechanical issues caused me to miss my flight. 1 rep for 20 upset people. http://t.co/XFWXsRwkHa | 0 |
@USAirways 45 min hold time then a hang up by Manager Mike in dividend miles dept. tough to justify sticking with the Us air CC and status. | 0 |
@united Tell me that you're at least going to cover a room and get me out of here. | 0 |
@united, there is no good word for describing how angry and pissed off of a customer you have made me. | 0 |
@JetBlue great flight! Great view! :-) http://t.co/Yxn00pnOav | 2 |
@united You need to change the way customer service is handled! I have been waiting for a supervisor to contact me for 17 days, what gives? | 0 |
@united you phone customer service team is bad. Think it is time for me to consider switching airlines. | 0 |
@united another week has passed and I hoped that I would have had a response by now | 0 |
@USAirways I bougth ticket same fligths twice and you dont refund money it is big problem other company refund money why dont u pay back | 0 |
@united #sfo #ClearVision #TV4U @ United Terminal SFO Airport http://t.co/Q9bYn9pCTf | 1 |
@SouthwestAir yes but not with out an attitude and nasty comment | 0 |
@AmericanAir but the issue is were waiting on rampers to close the door..only to waste more fuel&likely to be told we need more fuel.#cycle | 0 |
@united wonderful bag claim people - finally have my bag. But why did I catch earlier flight? Original flight just landed. #wastedtime | 0 |
@USAirways always fun to get screwed out of an earlier flight (that isn't full) #crummyservice #whydidntiflysouthwest #goodluckamericanair | 0 |
@USAirways found the tix#, security code not working. Tried a dozen times. | 0 |
@united waiting on plane so long missed my connecting flight it left early. That's the last flight out tonight. HELP http://t.co/hBsJ2sF17h | 0 |
@AmericanAir I might look into that. My wife travels much more than I do. Could we both use the membership? | 1 |
@united 4994 out of Jackson, Wyoming... Delayed by no pilots.. Full toilets.. Deplaned 2ndary to mechanical fail.. Cancelled Flightled flight pending | 0 |
@VirginAmerica thanks so much! | 2 |
@USAirways I get some bs from a guy at the door says door closes 10 minutes before it backs out. Yet I know for a fact it was 5 people short | 0 |
@united thank you! My second flight I already got bumped up to 1st! Love it! | 2 |
@united I honestly couldn't tell you. All I know is that originally we were going to have it brought in from the concourse | 0 |
@VirginAmerica Thank you!! | 2 |
@JetBlue no baggage crew update! Your staff is incompetent with no answers after 2 hours.... | 0 |
@USAirways every single time i fly you guys i am delayed at least 30 minutes. Every time. On flight 5612 out of #CLT to nola. | 0 |
@united My favorite way to travel! Thank you! http://t.co/vGN2X1ckg0 | 2 |
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