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@SouthwestAir loving the new planes and the lighting, only wish windows were larger. http://t.co/h44uJ63CJG | 2 |
@united treats service members like crap never flying again with them #UnitedAirlines @CNN | 0 |
@SouthwestAir We did not get a single answer from any Southwest personnel. After an hour's wait. No apologies, no explanation. | 0 |
Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV | 1 |
@USAirways HORRIBLE communication on delayed flight out of LGA!!!! I got 2 emails in seconds w different delay times!!!! HORRIBLE | 0 |
@united I have 8 flights with you in the next two weeks :) let's make some good memories! | 2 |
@united How long can I expect the formal response to take? | 1 |
@united Brian at SFO customer service deserves a raise, gave me extra meal voucher and a good joke to cheer me up after flight delay. #FTW | 2 |
@USAirways I sent email to [email protected]. Will this work? | 1 |
@USAirways I'm not patient. I'm annoyed. If you can't book this travel online, then you shouldn't make people wait on the phone. | 0 |
@SouthwestAir Twitter cust svc rule 1 Dont say IF we fell short. I just told u u did! #2 If u cant solve problem don't say anything at all! | 0 |
@united if you lost my belongings then BE HONEST! | 0 |
@VirginAmerica why can't we book seats on your flights when we buy them or even during check in? Creates so much anxiety! #frustrated | 0 |
@AmericanAir See photo of 787 model & our PN 320008A wheel deflator specified in Chapter 32 of B787 AMM. http://t.co/oilnCfWEyg | 1 |
@USAirways Delays due to faulty engine light. Great work guys. Coming up on 2 hrs sitting on the plane #WorstAirlineInAmerica | 0 |
............. RT @JetBlue: Our fleet's on fleek. http://t.co/X7iLzqdwe2 | 1 |
@united I would love if someone could get me back to Austin tonight and I do not wish to wait til tomorrow morning. | 1 |
@JetBlue could I get a free flight to Vegas since it's my bday😏☺️ | 1 |
Social agencies, this is why we can't have nice things. @JetBlue: Our fleet's on fleek. http://t.co/QRxz0bGbtq | 0 |
@USAirways 167 minutes? "Im not trained in that". Cmon. Can't you do better than that? | 0 |
@AmericanAir Kudos to ticket agents for #2224 for making passengers check bags that are too big to fit in overhead. | 2 |
@USAirways Ever sit on hold and just lose track of time? http://t.co/Yqhk8LJaBN | 0 |
@united It's still a valid flight. Just seems strange to delay for Late Flight inbound crew, 7 hours from now, when the plane is already here. | 0 |
Yall tried it. "@JetBlue: Our fleet's on fleek. http://t.co/62GoDFaKNB” | 2 |
@USAirways and apologies are thin when you don't even offer hotel vouchers to your stranded customers. | 0 |
@SouthwestAir boarding passes now compatible with #iPhone #Passbook
http://t.co/1ESmMnIZEk | 1 |
@SouthwestAir Why do you have to be 18 😭 | 1 |
@united your customer service is terrible! Stood inline 3 hours no flights and 4 hours Late Flightr still no bag#disgutedindenver | 0 |
@JetBlue what's good with a Miami terminal? | 1 |
@SouthwestAir #DestinationDragons @Imaginedragons I'm a HUGE FAN! I would love tix to your show! | 2 |
@united Monday evening. | 0 |
@JetBlue If you have well-priced flights to #Oahu - we could be best friends. @vincenzolandino | 1 |
@USAirways that would be lovely! You have great people working in your organization. | 2 |
@AmericanAir #last #flight #ever on #AA. You botched this weather delay to the point of absurdity. I'd pay more to fly @Delta | 0 |
@DeltaAssist now at 57 minutes waiting on Silver Elite line for someone to pick up! Help! | 0 |
@USAirways. On phone hold for 30+ mins trying to speak to an agent. Can't change reservation online. Sigh. #badcustomerexperience | 0 |
@USAirways nervous for flight tomrw out of key west not friendly customer service | 0 |
@AmericanAir AA agent said I repeated myself when I was explaining. I told him "I understand English." His reply?"Our conversation is over." | 0 |
@united I wonder if sharing all this on FB and insta would produce a number. 140 characters really limits my story telling. | 0 |
@AmericanAir why does your customer service line say "we are experiencing high call volume" and then spontaneously hangup on the person? | 0 |
@united you guys need some serious training in customer service. Too many better options to put up with the way you guys handle ur mistakes | 0 |
@SouthwestAir what robot is running this account. The same one that doesn't remember anything they ask. Same conversation over and over. | 0 |
@united my UA3426 on 2/19 was also delayed by 2 hours, stretching my trip way past the midnight, extremely exhausting! | 0 |
@united thanks | 1 |
@JetBlue so you guys lost my bag that had all my ski gear in it. I flew here from NYC to ski. Should I buy new stuff tomorrow? ... | 0 |
@AmericanAir for our delays !!! I'm out of more money because of you | 0 |
Never got to the strip that fast before. Stoked for special @Imaginedragons show tonight! Thx again @SouthwestAir! http://t.co/ToPqmVqnJp | 2 |
@SouthwestAir can you tell me if flight 805 from MDW-FLL tomorrow (2/24) is at full capacity? i'm hoping for a little bit of extra room! 😊 | 1 |
@USAirways hour 4 at the gate. | 0 |
@united Q: Just purchased ticket to #Hawaii for trip in Late Flight-March. Does this mean we will acquire miles based on price or distance flown? | 1 |
.@USAirways I did but the more eyes I have looking for Pandu the better chance I have of bringing him home. | 0 |
@USAirways on plane from BOS to CLT for 60 mins. Still at gate. Crew says system-wide computers preventing paperwork. Any info you can give? | 0 |
@USAirways yes, it's a domestic flight. Thank you! | 2 |
@SouthwestAir @dultch97 kid just wants fucking money #scumbag | 0 |
@USAirways thanks to the whole team for an on-time flight despite inclement weather http://t.co/eQePkkPSXM | 2 |
@AmericanAir @Clarkey_19 we done it with 1 truck... No biggie 😄 | 2 |
@JetBlue huge fan of great brands and people doing great things… you guys rock happy to share the love! | 2 |
@AmericanAir would like to talk to someone, please follow. | 1 |
@AmericanAir been calling 2 different offices already and still no sign of my baggage. First time on American Air.. (6) | 0 |
@AmericanAir I fly weekly with you and haven't seen one | 0 |
@SouthwestAir I've had TERRIBLE service in three airports in 10 hours. Glad they don't care we kind of need to be home. #SellMyPointsSoon | 0 |
@USAirways 4 great flights with no delays! Thank you! | 2 |
@united to be clear on my luggage comment, I am referencing the photo attached. Flight 6232 to JAC http://t.co/PnBajfkmHG | 1 |
@AmericanAir Understood. Thanks anyway | 2 |
@jetblue we never received that $15 credit for inoperable tv's on our SFO > JFK flight 2 weeks ago. never got an email... | 0 |
@JetBlue but Virgin has wifi 👀 | 1 |
@united we will be at the airport first thing in the morning | 1 |
@JetBlue Btw, thanks for responding quickly!! | 2 |
@united good morning, any first class upgrades available for ua1619 Feb 25 rsw to ewr? I need 4 seats please | 1 |
@AmericanAir LAX-OGG-LAX using hard earned miles and was given lousy service, faulty seats on both legs and damaged bag. Your customer care | 0 |
@SouthwestAir the agents werenot helpful told me I would have to pay 2chng even though I Tld them going2 bwi whch is part of trvl advsry | 0 |
@AmericanAir don't worry you won't steal my money again | 0 |
@united Direct Messaged you, didn't hear anything back | 0 |
@SouthwestAir will do. Thank you. | 1 |
@united is the airline of the Oscars but doesn't carry ABC on Direct TV?!?! Fail - now I can't watch the Oscars. #united | 0 |
@VirginAmerica twitter team. you guys killed it for rescheduling me asap. thank you! | 2 |
@AmericanAir yes starting w/ flight 1278, getting me home more than 48 hours Late Flightr. record locator BSUXLU | 0 |
@AmericanAir Why doesn't anyone make a better effort to retain customers. It should be an easy fix, I just want to travel AA. | 0 |
@united there's no reason it should take 7-10 days to respond. | 0 |
@USAirways what's happening with 1217 Phl to LAX? Now 3 hr delay. Poor communication! | 0 |
@USAirways thank you for fixing my 5 hour delay. | 2 |
@SouthwestAir this would be an awesome experience #DestinationDragons | 2 |
@AmericanAir Please REPLY! How do you mess up my rebook TWICE??? | 0 |
@united at its worse. Can't figure how to pack plane, screws up connectns then claims no hotl rooms in San Fran for stranded pax. Way to go! | 0 |
@SouthwestAir check the head of the plane, there has been dynamite placed onto it | 1 |
@AmericanAir my flight to DFW from LIT on my way to PDX tomorrow was Cancelled Flighted. Can you help me? | 0 |
@AmericanAir - don't be jealous. I live in Sydney and my T-shirt and jeans don't suit the office for work. I need suits and a warm jacket. | 1 |
@USAirways really frustrating to be endlessly waiting at PHL for a ground crew to taxi us in at 10pm at night. Why is this taking so long?! | 0 |
but why RT @JetBlue: Our fleet's on fleek. http://t.co/W0HOAewhwS | 1 |
@JetBlue on flight 622 from Nassau to JFK. Not showing Cancelled Flightled yet but assuming it will be? Any info? | 1 |
@United Stars and Bars @iah #A320 @airlineguys @AirlineGeeks #avgeek http://t.co/mWSoGUC33p | 1 |
@AmericanAir lost 3 pieces of our bags, haven't delivered them in 36 hours, lied that they were delivered, and still no refund. Never again | 0 |
@SouthwestAir I have followed you. Awaiting your DM. | 1 |
@VirginAmerica question: is it not possible to book a seat for an infant under 2? It's not giving me the option but we want a seat for him. | 0 |
@united please do! She went above and beyond what she had to do, she made us her number one priority! | 2 |
@SouthwestAir nice work on the update! | 2 |
@united Yes and that is appreciated but misinformation damages credibility. You may want to have someone observe in Newark #fwiw | 0 |
@united I have flights that don't appear to have been applied to my MileagePlus account. Can you help? | 1 |
@USAirways 2.5 hours Late Flightr and the flight has been Cancelled Flightled. You gotta work on your internal communication skills. | 0 |
@AmericanAir how about a reservation phone system that actually works? You know the 800 number is unreachable? Callbacks are "dead air". | 0 |
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