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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british [usr] ok [sys] gas | 10Unanswered
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[usr] well what we're supposed [sys] for calling [usr] to do [sys] [pii] partners with british [usr] you can [sys] gas [usr] just put out a second [sys] please listen to the options carefully [usr] ok [sys] we [usr] we [sys] can [usr] have [sys] get you to [usr] now [sys] the right | 10Unanswered
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[usr] that's my fucking gins [sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two [usr] when [sys] or [usr] stop [sys] if you have an existing home care policy [usr] are you [sys] it's three [usr] they're coming disadvantage [sys] did that you can now book drainage services online in a few easy clicks visit dino dot com for details [usr] i'll do [sys] alternatively [usr] it [sys] please | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] hello welcome to british gas calls are recorded for training and quality purposes we're closed right now but don't [usr] with [sys] worry [usr] right [sys] there are [usr] now | 10Unanswered
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[sys] thank you for calling dino plumbing northeast please note all calls are recorded for training and monitoring purposes please wait to be connected | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done it's really easy to book appointments online just visit dino dot com dino is one of the uk's leading plumbing and drain services from block rains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year | 10Unanswered
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[sys] hello welcome to british gas services limited please enter your account number using your telephone keypad ignoring any letters there | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if | 10Unanswered
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[sys] thank you for calling dino [pii] partners with | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas | 10Unanswered
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[sys] to the two messaging service the person you are calling is unable to take your call please leave your message after the tone | 10Unanswered
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[sys] the mailbox of the person you are calling is currently full and cannot | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling [pii] partnered with british gas calls may be recorded for quality and training purposes if you need any help with the drainage problem press one if you did that you can now book drainage services online or chat to our advisors online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor please hold dino is the uk s expert repair service offering fast professional solutions to building maintenance problems our comprehensive plumbing and drain services are available across the [pii] and [pii] 24 hours a day 365 days a year provided by local teams of highly trained and equipped engineers whatever your problem or situation an expert | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's we record calls for quality and training purposes thanks for protecting your home with british gas our nationwide team of expert engineers are always on hand to help and we're here whenever you need us did you can book an annual service visit or repair online it's quicker than calling plus you'll see exactly the same appointments as our team do over the phone looking for our latest energy hive and new boiler offers search british gas offers online or ask us today [usr] it call your call will be transferred he records calls the quality and trend [sys] at british gas we're hiring a new apprentice every day until 2030 powering the skills of the future [usr] i to put [sys] and [usr] in this [sys] helping customers [usr] place [sys] create greener more energy efficient homes [usr] and i have and my apartment my my apartment has been booked and the young man reckons he can't find my house whose thought is that i'm on the [pii] your engineer says i'll put it in the sat nav and i can't find your house i don't get it i think it's it's that for 12 years i've never had this problem before [sys] want to save a few £100 a year on your energy bills ask us how a high thermostat could help [usr] but is your staff that is your staff that come out you're dino rod aren't you well where why is the young man but i've got an apartment booked and he reckons he can't find the house and i've got emergency leave i've got an emergency leave [sys] if you have home care cover for your boiler and we can't repair it we'll replace it for free if it's under seven years old whether we installed it or not [usr] can you get can you put me through to someone don't just pass the call put me through to somebody a human being not just a line right no i mean put me through to someone don't just call and i'm gonna hear an automated system i'm i'm gonna be sitting there all night [sys] at british gas we're making energy prices [usr] right [sys] more predictable by increasing gas storage by 50% [usr] all [sys] the [usr] right [sys] 10 million customers who choose us as their energy supplier today can rely on us tomorrow too [usr] ok [sys] a boiler that's over 10 years old a new energy efficient boiler could save you more than 20% on your gas bill think your heating system might be in need of a deep clean ask your engineer about a power flush or system filter when they next visit [usr] i'm sorry i'm sorry the app is ok where the bank | 10Unanswered
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[sys] thank you for calling dino plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press two for an update on your appointment press three to discuss an ongoing complaint and press four for sal this call is being recorded if you do not wish to be recorded please disconnect at this time thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at dino east london dot com thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at dino east london dot com thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] all of our agents are busy helping other customers at the tone please record your message when you've finished recording you may hang up or press the hash key for more options | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred [usr] hey [sys] to a customer service [usr] put [sys] advisor [usr] the on it [sys] we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book plumbing services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the [pii] leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three we record calls for quality and training purposes your time and you and you can just [usr] i can't hear you [sys] each [usr] i i can't hear you you're breaking up hello i can't hear you at all | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] welcome to dino east midlands please note all calls are | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] thank you for calling dino rod puts with british gas please listen to the options carefully we can get you the right team if you need any help with a drainage problem press one if you require our plumbing services did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done | 10Unanswered
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[sys] thank [usr] thank [sys] you [usr] you [sys] for calling dino rod partners with dish gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team | 10Unanswered
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[sys] thank you for calling dino plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press two for an update on your appointment press three to discuss an ongoing complaint and press four for sal | 10Unanswered
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[sys] thank you for calling dino plumbing please note our calls [usr] fucking [sys] may be recorded for training and monitoring purposes | 10Unanswered
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[sys] thank you for calling dino plumbing we're sorry your local office has now closed and will reopen at 8 a.m. please continue to hold to be transferred to our british gas out of hours team | 10Unanswered
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[sys] thank you for calling dino [pii] partnered [usr] you're [sys] with [usr] saying [sys] british [usr] you're going [sys] gas [usr] past it and then you're pulling [sys] please [usr] it back [sys] listen [usr] but then it [sys] to [usr] stops [sys] the options [usr] on [sys] carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing health care policy it's three did that you can now book drainage services online in a few easy clicks visit dino.com [usr] it doesn't [sys] for [usr] look [sys] details [usr] when you go on affinity water [sys] alternatively [usr] they offer any help [sys] please [usr] really [sys] hold and [usr] to [sys] your call will be transferred to a customer service advisor we record [usr] we | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas [usr] just don't need me to [sys] please [usr] ring them [sys] listen to the options carefully we can get you to the right team [usr] do you want me to ring [sys] if [usr] them or [sys] you [usr] not [sys] need any help with a drainage problem [usr] well are you on [sys] press [usr] it [sys] one [usr] are you [sys] if [usr] on it [sys] you require our plumbing services press two [usr] it's between [sys] or if [usr] now [sys] you [usr] and [sys] have an existing home care policy it's three [usr] 30 quid and see if i can | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes [usr] i don't [sys] dino is one of [pii] leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote [usr] what time is your appointment i pass all the [sys] dino offers a fast [usr] you've been [sys] reliable [usr] into [sys] service you can trust with fixed prices and no call out charges you can rely on us to get the job done [usr] no color charges ok you better go and might qualify [sys] it's really | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing did that you can now book plumbing services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes good | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dina road our office is currently closed [usr] thank [sys] for [usr] god [sys] general inquiries or to book a non-emergency service please press one to leave a voice mail a team member will return your call during office hours for [usr] put her office [sys] emergency situations only please press two [usr] ok [sys] to book an out-of-hours engineer please note that this option is strictly for emergency situations [usr] that's what i'm looking at per day [sys] welcome [usr] ok [sys] to the 02 messaging service the person you are calling is unable to take your call please leave your message after the tone to rerecord your message key hash at any time [usr] hello i've got a phone about a toilet that fills up very very slowly and drains very very slowly it fills up quite high and drains very slow and it was recommended to you by a local plumber but i've tried to see when you are open i tried phoning you your office says you are closed but on google it says you are open 24 hours i don't know when you are open or if you are closed on the weekends and i do need this issue sorted if anyone can get back to me asap that would be great all right thanks bye | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three we record calls for quality and training purposes thanks for protecting your home with british gas our nationwide team of expert engineers are always on hand to help and we're here whenever you need us | 10Unanswered
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[sys] thank you for calling dino [pii] | 10Unanswered
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[sys] thank you for calling dino rod your local drains and plumbing experts for drainage inquiries press one plumbing inquiries press two and for finance press three thank you for calling dino rod your call is very important to us please wait for the next available agent | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's | 10Unanswered
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[sys] to speak with someone about it whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for [usr] are you [sys] a call [usr] stuff [sys] out [usr] on [sys] sound [usr] the [sys] good [usr] toilet [sys] get to [usr] or [sys] know us better and book your service today at dino.com [usr] well i [sys] when [usr] i said [sys] it comes [usr] i would [sys] to [usr] just [sys] moving [usr] text [sys] house [usr] her [sys] you've got enough to think about without the worry of dodgy drains and plumbing problems don't take the risk ask about a free healthcare check from the friendly team here at dino edinburgh after all when it comes to a new home you deserve complete peace of mind and did we already mention it's free schedule yours in just a moment [usr] no idea that's better [sys] at dino edinburgh our dedicated plumbing team is ready to help with much more than just a leak or two big job or small we'll get it sorted from fitting a new tap to an entire bathroom suite with us you're getting the care and attention of friendly local experts backed by the latest technology and of course it all comes to you with the dino promise of clear pricing and fixed rates to find out more please visit dino.com whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make | 10Unanswered
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[sys] this is the vodafone voice mail service for you're through to general plumbing sorry i'm not available to take your call at the moment but if you leave your name and your number i'll get back to you as soon as i can thank you please leave a message after the tone when you finish recording please hang up or press the hash key for more options [usr] hello good afternoon my name is [pii] and i'm calling from kitchen in we've got another issue well we've got the same issue as a couple of weeks ago when we called you guys and i i need someone out as soon as possible please if you could please give me a call back on [pii] thank you | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book plumbing services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality [usr] aye [sys] and training [usr] go on [sys] purposes [usr] mate [sys] dino is one of the [pii] leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year | 10Unanswered
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[sys] thank you for calling [pii] our office is currently closed for general inquiries or to book a non-emergency service please press one to leave a voicemail a team member will return your call during office hours for emergency situations only please press two to book an out of hours engineer thank you for calling [pii] our office is currently closed for general inquiries or to book a non-emergency service please press one to leave a voicemail a team member will return your call during office hours for emergency situations only please press two to book an out of hours engineer please welcome to the 02 messaging service the person you are calling is unable to take your call please leave your message after the tone to rerecord your message key hash at any time [usr] hi my name's [pii] and i was just phoning up to see if you stay with block toilets let me see i'm just getting my number now it's [pii] my goodness jeez i can't even remember my number there sorry i'm just getting it my it's [pii] and it's in [pii] thank you much bye bye bye | 10Unanswered
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[sys] thank you for calling diner rod our office is currently closed for general inquiries or to book a non-emergency service please press one to leave a voicemail a team member will return your call during office hours for emergency situations only please press two to book an out of hours engineer please note that this option is strictly for emergency situations | 10Unanswered
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[sys] thank you for calling i know rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing service press two did that you can now book drainage services online in a few easy clicks | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your | 10Unanswered
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[sys] thank you for calling down the road press one for drains or two for accounts [usr] which one what did you say when i think enquiries [sys] told our operators know you're waiting and we'll hello down the road [usr] hello this is mister [pii] i called earlier in the day and you said you you'd [sys] right [usr] sent somebody out er it's it's [pii] i wonder whether when when somebody's will be coming [sys] what's the post code sir [usr] [pii] that's [pii] [sys] the second i think we did try he did try getting older earlier on mister [pii] but there was no reply [usr] well i've had my phone with me all the time since [sys] let me just have a look york he tried you [pii] [usr] [pii] i don't think i've had any calls i can have a look [sys] well it it it registered on his handel device that they did make a call at that time [usr] you mean [sys] that [usr] he made [sys] number [usr] a tele he made a telephone call or called at the house [sys] no a telephone call [usr] and what was the telephone call to say [sys] well to confirm that there was somebody there me er cos er he was quite a way off he was about 30 miles away we needed to make sure that you there was somebody there before he he traveled across that [usr] well somebody ii i did [sys] go [usr] say [sys] ahead [usr] to the chap this morning there would definitely be somebody there all day [sys] he didn't well he's not put that information on the job but we always make a contact phone call anyway because we have we got to a stage where we were getting many wasted visits and it's just not [usr] sure well the point [sys] can [usr] being i mean [sys] i just check the phone numbers right we've got i've got [pii] [pii] [usr] to be quite honest with you i can't remember what my number is but that that let me just write that down have you got my number then well the point being is somebody coming or not then [sys] well i say he's he's back over the other side of york now cos we've not [usr] nobody's [sys] had any [usr] coming [sys] had any [usr] then [sys] it won't be today now no [usr] right i just let let me give you let me take the number again [sys] i've got [pii] [usr] [pii] [sys] [pii] [usr] [pii] well i'll have a look i'll i'll have a little look at that but what what i'll give you a ring then if i need somebody to come and look at it again do i is that right [sys] do do that give us a call tomorrow ok [usr] ok [sys] you [usr] sign [sys] want [usr] up [sys] to take you want ring on this number ok | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas we record calls for quality and training purposes [usr] she don't eat | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for your patience unfortunately our phone lines are busy at the moment please leave a voicemail with your contact number along with the site post code if it's referring to a job booking and a member of staff will call you back thank you [usr] good evening my name is [pii] age of our lady of lords catholic primary school leon [pii] postcode [pii] we've got a job from you coming in tomorrow morning to do ad scale we've been given instructions anytime between eight and 10 o'clock unfortunately i personally won't be able to be here to let the gentleman in but if i can give you a contact number of a miss [pii] who's our head mistress and her telephone number is [pii] she should be your first port of call if you let her know when you're coming she'll be available to open up for you if you have any problems at all call me on my name's [pii] you can always call me on [pii] thank you | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require a did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two [usr] according [sys] or if [usr] to [sys] you have [usr] drains [sys] an existing [usr] are plumbing [sys] home care policy it's three [usr] to it i've got home [sys] we record calls for quality and training purposes the current wait time is approximately 42 minutes [usr] i'm not waiting that long | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you [usr] you [sys] for [usr] for [sys] calling [usr] calling [sys] dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you | 10Unanswered
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[sys] thank you for calling plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press this call is being recorded if you do not wish to be recorded please disconnect at this time | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the u k's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done it's really easy to book appointments online just visit dino.com dino is one of the u k's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino od partners | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three and | 10Unanswered
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[usr] hm [sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book plumbing services online in a few easy clicks visit dino.com for details [usr] i tried [sys] alternatively please hold and your call will be transferred to a customer service advisor [usr] i was doing for them why [sys] we record calls for | 10Unanswered
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[sys] thank you for calling dino [usr] ok [sys] rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three we record calls for quality and training purposes the current wait time is approximately 11 minutes | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a car | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling [pii] partnered with british gas [usr] this is why they can't [sys] please [usr] hear you now [sys] listen to [usr] you [sys] the [usr] have [sys] options [usr] to [sys] carefully we can get you to the [usr] there's [sys] right [usr] point [sys] team [usr] and i'll speak otherwise [sys] if you need any help with a drainage [usr] but at a minimum [sys] problem press one if you require our plumbing services press we record calls for quality and training purposes good evening you're through to the home care team here at british can i please have your home care number [usr] can i give you my postcode please [sys] can i have the postcode [usr] [pii] [sys] bear with me one moment that's [pii] is [usr] [pii] [sys] that correct [usr] [pii] [sys] what's the house number [usr] [pii] [sys] [pii] right that's [pii] right [usr] correct [sys] [pii] number number [pii] correct [usr] that's right [sys] can you confirm for me the name of the account holder [usr] mrs [pii] and [pii] [sys] sorry can you confirm that [usr] [pii] and i'm [pii] [sys] ok all right what are you calling for [usr] i was talking to your colleague and unfortunately he hung up on me we've had our boiler just burst water everywhere leak i've got an old woman in the house i've gone up to the attic to switch off the water it's not made a difference there's water dripping out of the boiler major problem [sys] why wouldn't [usr] i needed [sys] he [usr] emergency help [sys] ok [usr] your colleague started giving me the telephone number somewhere and he was very rude and i asked him for his name and he hung up on me which is ridiculous but that's another story for another time i need some somebody to be called out this evening please to solve this or i'm gonna end up with a major flood in my house [sys] right i'm really sorry for the inconvenience is the leak coming from the boiler [usr] yes [sys] it is all right ok i'm just gonna try to get an emergency appointment booked in for you ok are you able to stay on the [usr] can [sys] line [usr] they [sys] for me [usr] please come can you please tell them to come out today though this won't last till [sys] ok [usr] tomorrow [sys] all right ok just stay on the line for me ok thank [usr] thank [sys] you [usr] you | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively | 10Unanswered
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[usr] it much [sys] thank you for calling dino [pii] partners with | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the u k's leading plumbing and dread services from block drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done it's really easy to book appointments online just visit dino.com dino is one of the u k's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] thank you for calling down the road press one for drains or two for accounts [usr] which one what did you say when i think enquiries [sys] told our operators know you're waiting and we'll hello down the road [usr] hello this is mister [pii] i called earlier in the day and you said you you'd [sys] right [usr] sent somebody out er it's it's [pii] i wonder whether when when somebody's will be coming [sys] what's the post code sir [usr] [pii] that's [pii] [sys] the second i think we did try he did try getting older earlier on mister [pii] but there was no reply [usr] well i've had my phone with me all the time since [sys] let me just have a look york he tried you [pii] [usr] [pii] i don't think i've had any calls i can have a look [sys] well it it it registered on his handel device that they did make a call at that time [usr] you mean [sys] that [usr] he made [sys] number [usr] a tele he made a telephone call or called at the house [sys] no a telephone call [usr] and what was the telephone call to say [sys] well to confirm that there was somebody there me er cos er he was quite a way off he was about 30 miles away we needed to make sure that you there was somebody there before he he traveled across that [usr] well somebody ii i did [sys] go [usr] say [sys] ahead [usr] to the chap this morning there would definitely be somebody there all day [sys] he didn't well he's not put that information on the job but we always make a contact phone call anyway because we have we got to a stage where we were getting many wasted visits and it's just not [usr] sure well the point [sys] can [usr] being i mean [sys] i just check the phone numbers right we've got i've got [pii] [pii] [usr] to be quite honest with you i can't remember what my number is but that that let me just write that down have you got my number then well the point being is somebody coming or not then [sys] well i say he's he's back over the other side of york now cos we've not [usr] nobody's [sys] had any [usr] coming [sys] had any [usr] then [sys] it won't be today now no [usr] right i just let let me give you let me take the number again [sys] i've got [pii] [usr] [pii] [sys] [pii] [usr] [pii] well i'll have a look i'll i'll have a little look at that but what what i'll give you a ring then if i need somebody to come and look at it again do i is that right [sys] do do that give us a call tomorrow ok [usr] ok [sys] you [usr] sign [sys] want [usr] up [sys] to take you want ring on this number ok | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a | 10Unanswered
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[sys] thank you for calling down the road [usr] ohh dear [sys] press [usr] sorry [sys] one for drains [usr] i've [sys] or [usr] done it [sys] two for [usr] sorry [sys] accounts [usr] sorry bye that i watch it and drains yes [sys] thank you for calling down the road press one for drains or two [usr] yes [sys] for accounts [usr] yes ok thank you i'm not getting them thanks not coming through | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas we record calls for quality and training purposes hello i no | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] thank you for calling dina road our calls are recorded for training and monitoring purposes please choose from one of the following options press one for a new blockage or service inquiry press two for existing or completed service press three for accounts press four for reception if the extension number you are calling please enter this now thank you for calling dina road our calls are recorded for training and monitoring purposes please choose from one of the following options press one for a new blockage or service inquiry press two for an existing or completed service press three for accounts press four for reception if the extension number you are calling please enter this now welcome to our voicemail system you've reached the mailbox of [pii] at the tone please record your message | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy | 10Unanswered
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[sys] welcome to [usr] that [sys] dino east midlands please note all calls are recorded for quality and training purposes in order to help us direct your call please listen carefully to the following options if you have a drainage issue including blockages cctv surveys drain repairs or tankers please press one if you have a plumbing issue please press two if you would to discuss an invoice or have a finance query please press three welcome to dino east midlands please note all [usr] why [sys] calls [usr] is that doing [sys] are recorded [usr] that because [sys] for quality and training purposes in order to help us direct your call please listen carefully to the following options if you have a drainage issue including blockages cctv surveys drain repairs or tankers please press one if you have a plumbing issue please press two if you would to discuss an invoice or have a finance query please press three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully | 10Unanswered
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[sys] thank you for calling dino plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press two for an update on your appointment press three to discuss an ongoing complaint and press four for sales this call is being recorded if you do not wish to be recorded please disconnect at this time [usr] it's one that no [sys] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] [usr] hello [sys] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] thank you for calling dino plumbing your call is very important to us all of [usr] right [sys] our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your [usr] right [sys] query to office [pii] [usr] i [sys] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can [usr] is that [sys] email your query to office [pii] [usr] ok [sys] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] dot com thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] dot com thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] all of our agents are busy helping other customers please call back between nine till five monday to friday thank you for your patience all of our agents are busy helping other customers please call back between nine till five monday to friday thank you for your patience | 10Unanswered
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[sys] to speak with someone about an existing job press one or for a new inquiry please press two [usr] try a new inquiry probably won't get [sys] whether [usr] through [sys] your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for a call out sound good get to know us better and book your service today at dino dot com [usr] i guess everybody today [sys] when it comes to moving house [usr] are very [sys] you've got [usr] busy [sys] enough to think [usr] anyway [sys] about without the worry of dodgy drains and plumbing problems don't take the risk ask about a free health care check from the friendly team here at dino edinburgh after all when it comes to a new home you deserve complete peace of mind and did we already mention it's free schedule yours in just a moment [usr] do we wash the kitchen floor [sys] at dino edinburgh our [usr] should we [sys] dedicated [usr] do the bathroom [sys] plumbing [usr] floors [sys] team [usr] and [sys] is [usr] the [sys] ready [usr] kitchen [sys] to help [usr] floors [sys] with much more than just a week or two big job or small we'll get it sorted from fitting a new tap to an entire bathroom suite with us you're getting the care and attention of friendly local experts backed by the latest technology and of course it all comes to you with the dino promise of clear pricing and fixed rates to find out more please visit dino dot com whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for a call out sound good get to know us better and book your service today at dino dot com when it comes to moving house you've got enough to think about without the worry of dodgy drains and [usr] just cutting out all the time [pii] that's bad isn't it | 10Unanswered
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[sys] thank you for calling dino plumbing please note our calls may be recorded for training and monitoring purposes please select from the following options press one for an update on your plumbing appointment press two for a sales inquiry [usr] hm hm [sys] your call has been answered by a via ip office extension [pii] is not available to leave a message wait for the tone when finished recording press hash | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing [usr] i was [sys] home [usr] no [sys] care policy | 10Unanswered
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[sys] thank you for calling dino plumbing please note our calls may be recorded for training | 10Unanswered
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