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[sys] thank you for calling diner covering [pii] [pii] [pii] and [pii] to book in the unblocking of a drain or arrange a cctv of a drain please press one for an update on your clearance booking or to reschedule an existing appointment press two to discuss the cctv reports you have received please press three to book in or reschedule a drain repair press four for accounts please press five for all other inquiries please press six please call again | 10Unanswered
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[sys] thank you for calling dino [pii] | 10Unanswered
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[sys] thank you for calling dino plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press two for an update on your appointment press three to discuss an ongoing complaint and press four for sales this call is being recorded thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] london.com thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at dino east london.com this call is being recorded thank you for calling diana plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at diner [pii] london.com thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting our customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your queer to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at dino east london.com all of our agents are busy helping other customers please call back between nine till five monday to friday thank you for your patience | 10Unanswered
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[usr] it's a legal right [sys] thank you for calling dino rod partners [usr] hello [sys] with british gas [usr] hello [pii] [sys] please listen to the options carefully [usr] and [sys] we can get you to the right team | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas please listen to the [usr] the | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did you | 10Unanswered
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[sys] thank you for calling dino rod partners with [usr] pr [sys] british gas [usr] a group are trying to contact you [sys] please listen [usr] to [sys] to [usr] speak [sys] the options [usr] to one of [sys] carefully [usr] our advisors please [sys] we can get [usr] press [sys] you to [usr] one [sys] the right team [usr] otherwise [sys] if you need any [usr] please [sys] help [usr] call [sys] with [usr] us [sys] a drainage [usr] back [sys] problem [usr] on [pii] [sys] press one if you require our plumbing services press two or if you have an existing [usr] pr [sys] home [usr] a [sys] care [usr] group [sys] policy [usr] are trying to [sys] it's [usr] contact [sys] three [usr] you to speak to one of our advisors please press one otherwise please call [sys] i'm [usr] us [sys] sorry [usr] on [sys] i didn't [usr] [pii] [sys] get anything if you need any [usr] [pii] [sys] help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage plum press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes [usr] six [sys] dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year [usr] ok [sys] whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done it's really easy to book appointments online just visit dino dot com dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy | 10Unanswered
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[sys] thank you for calling dino rod partners [usr] huh [sys] with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold your call will be transferred to a customer service advisor we record calls for quality and training purposes we are closed for employee training if you suspect a | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] thank you for calling dino plumbing northeast please note all calls are recorded for training and monitoring purposes please wait to be | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right [usr] do [sys] team [usr] you have to do [sys] if [usr] options [sys] you need any help with a drainage problem press one if you require our plumbing [usr] what [sys] services press two or if you have an existing home care policy [usr] paired [sys] it's [usr] with british [sys] three [usr] gas and options [sys] i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you now book drainage services [usr] did you do [sys] online [usr] all i have to [sys] in [usr] go [sys] a few [usr] through all [sys] easy [usr] these options [sys] clicks [usr] and stuff [sys] visit dino [usr] no i don't [sys] dot [usr] remember [sys] com [usr] doing [sys] for [usr] that [sys] details [usr] either just google [sys] alternatively please [usr] i did [sys] hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if | 10Unanswered
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[sys] thank you for calling dino rod partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three [usr] hello this is a call from [pii] we need to speak to you about a [sys] i'm [usr] personal [sys] sorry [usr] business matter [sys] i didn't get anything [usr] we've recently written [sys] if [usr] to you [sys] you need [usr] explaining [sys] any [usr] why [sys] help [usr] we [sys] with [usr] are trying [sys] a drainage [usr] to contact [sys] problem [usr] you [sys] press one if [usr] to [sys] you require [usr] find out more [sys] our plumbing [usr] about who [sys] services [usr] we are [sys] press [usr] please [sys] two [usr] visit [sys] or [usr] www [sys] if you have an existing home [usr] dot [sys] care policy [usr] advantage [sys] it's three [usr] credit.co.uk or call us on [pii] [sys] did that you can now book drainage [usr] that number again [sys] services [usr] is [sys] online [usr] [pii] [sys] in a few easy clicks visit dino.com for details | 10Unanswered
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[sys] thank you for calling dino plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press two for an update on your appointment press three this call is being recorded if you do not wish to be recorded please disconnect at this time [usr] bye [sys] thank you for calling dino plumbing your call [usr] ok [sys] is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at dino east london dot com [usr] hey bro you it ok [pii] no nothing at all i don't want to get my head chewed off [sys] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office [pii] | 10Unanswered
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[sys] thank you for calling [pii] all our agents are currently busy please leave a message and we will get back to you as soon as possible when you've finished recording please hang up or press hash for more options [usr] good morning i'm calling regarding [pii] i just wanted to confirm that i had canceled my appointment with your yourself to fix an issue with the the toilet drains it's no longer an issue as we had another company come to fix it as there was a severe delay in the appointment just to confirm the appointment that with yourself has been canceled thank you | 10Unanswered
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[sys] thank you for calling dino rod partnered [usr] it's £80 [sys] with bus gas [usr] more tonight [sys] please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two did that you can now book drainage services in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the u k's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] hello [usr] hi who's speaking [sys] who's this please [usr] sorry i think i got it wrong there sorry sorry [sys] i'm not | 10Unanswered
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[sys] thank you for calling dino [pii] | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold your call will be transferred to a customer service advisor [usr] today there won't be many of them around [sys] we record calls for quality and training purposes [usr] hi [pii] nothing you can do nothing you can do you've gotta go you gotta go you gotta go it have to be sorted [sys] dino [usr] out [sys] is one of the [pii] leading plumbing and drain services from blocked drains to burst [usr] i would [sys] pipes [usr] expect [sys] and [usr] if [sys] busted [usr] i would [sys] boilers [usr] as long as [sys] we're [usr] i take [sys] here to help [usr] send it all the tomorrow | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two [usr] never heard that [sys] or if you have an existing home care policy it's three [usr] i know what it is | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three [usr] what the hell | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor [usr] point [sys] we record calls for quality and training purposes dino is one of the [pii] leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help [usr] is that possible [sys] our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done it's really easy to book appointments online just visit dino.com dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we | 10Unanswered
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[sys] thank you for calling dino [pii] | 10Unanswered
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[usr] not working | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes [usr] hello [sys] [pii] [usr] hello could i have the number for your [pii] depot please [sys] absolutely for plumbing or drainage [usr] drainage thanks [sys] ok can i just take your postcode sir [usr] eh [pii] [sys] [pii] ok let me it's [pii] [usr] sorry [pii] [sys] [pii] [pii] [usr] [pii] lovely stuff thank you very much bye bye [sys] do you want me to pop you through | 10Unanswered
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[usr] from bt [sys] thank you for [usr] message [sys] calling dino [usr] from [sys] rod [usr] dino [sys] partners with british [usr] to listen [sys] gas [usr] to the message press one to [sys] please [usr] save it [sys] listen to [usr] press [sys] the options [usr] two [sys] carefully [usr] to delete [sys] we can get you [usr] press [sys] to the right [usr] three [sys] team [usr] or for more [sys] if [usr] information [sys] you need any help [usr] delivery [sys] with a [usr] of [sys] drainage [usr] text [sys] problem [usr] messages [sys] press [usr] to landlines [sys] one if [usr] press [sys] you require [usr] four [sys] our plumbing services press two or if you have an existing [usr] to listen [sys] home [usr] to the message [sys] care policy [usr] please [sys] it's three [usr] hold or to save it just hang up [sys] i'm sorry i [usr] hello [sys] didn't get anything [usr] your british [sys] if [usr] gas [sys] you [usr] appointment [sys] need any help [usr] will [sys] with [usr] be carried [sys] a drainage [usr] out [sys] problem [usr] today [sys] press [usr] by [sys] one [usr] [pii] [sys] if you require our plumbing services [usr] res plumbing [sys] press two [usr] and drains [sys] or [usr] division [sys] if you have an existing home care policy [usr] the [sys] it's [usr] dino [sys] three [usr] rod team will let message sent today at 7:46 [sys] did that you can now book [usr] a.m. [sys] drainage services [usr] to listen [sys] online [usr] to the message [sys] in a few [usr] again [sys] easy clicks [usr] press one [sys] visit [usr] to save [sys] dino [usr] it [sys] dot com [usr] two [sys] for details [usr] or to delete [sys] alternatively [usr] press three [sys] please hold and your call will be transferred to a customer service [usr] message [sys] advisor [usr] from dino hello your british [sys] we [usr] gas [sys] record [usr] appointment [sys] calls for [usr] will [sys] quality [usr] be carried [sys] and training [usr] out today [sys] purposes [usr] by [pii] res plumbing and drains division the dino rod team will let message sent today at 7:46 a.m. to listen to the message again press one to save it press two or to delete press three your message will be saved for one | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's | 10Unanswered
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[sys] welcome to dino east midlands please note all calls are | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling [pii] covering [pii] [pii] [pii] and [pii] to book | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem | 10Unanswered
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[sys] thank you for calling [pii] partnered with british gas calls may be recorded for quality and training purposes | 10Unanswered
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[sys] hello welcome to british gas services limited please enter your account number using your telephone keypad ignoring any letters then press the hash key [usr] i know my account number | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with the drainage problem press one if you require our plumbing services press two or if you | 10Unanswered
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[sys] welcome to dino east midlands | 10Unanswered
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[usr] no that's a [sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with the drainage problem press one if you require our plumbing services press two did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's lead plumbing and drain services from blocked drains to burst pipes and busted boilers we're | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help [usr] a | 10Unanswered
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[sys] the mailbox of the person you are calling is currently full and cannot accept new messages please try again later | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes [usr] and to bring your tea up [sys] dino is one of the uk s leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 73 | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas we record calls for quality and training purposes [usr] i think the | 10Unanswered
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[sys] thank you for calling dino [pii] partners with british gas please listen | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any | 10Unanswered
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[sys] thank you for calling [pii] covering gloucestershire | 10Unanswered
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[sys] this call is being recorded if you do not wish to be recorded please disconnect at this time thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at [pii] thank you for calling dino plumbing your call | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing service did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plan service did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plum did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino our office is currently closed if your call is urgent please dial zero | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes [usr] hello hello | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three [usr] got press two fucking free time that [sys] i'm sorry i didn't [usr] see [sys] get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home [usr] that's [sys] care [usr] what [sys] policy it's three [usr] that's what i | 10Unanswered
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[sys] thank you for calling dina r covering [pii] [pii] [pii] and [pii] to book in the unblocking of a drain or arrange a cctv of a drain please press one for an update on your clearance booking or to reschedule an existing appointment press two to discuss the cctv [usr] i'm obviously on the phone [sys] please call again | 10Unanswered
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[sys] thank you for calling dino our office is currently closed if your call is urgent please dial zero | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press did that you can now book drainage services online in a few easy clicks visit dino dot com for details | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it did that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling but | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] thank you for calling diner rod our calls are recorded for training and monitoring purposes please choose from one of the following options press one for a new blockage or service inquiry press two for an existing or complete | 10Unanswered
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[sys] hello thank you for calling [pii] central london please | 10Unanswered
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[sys] thank you for calling our calls are recorded for training and monitoring purposes please choose from one of the following options press one for a new blockage or service inquiry press two for an existing or completed service press three for accounts press [usr] ok [sys] four | 10Unanswered
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[sys] thank you for calling [pii] covering gloucestershire herefordshire | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with the drainage problem press one if you | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes | 10Unanswered
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[sys] thank [usr] right [sys] you [usr] i mean | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three | 10Unanswered
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[sys] hello and welcome to british gas calls are recorded for training and monitoring purposes freezing pipes are one of the most common causes of boiler breakdowns in winter but they are one of the quickest and easiest to fix yourself just head outside and | 10Unanswered
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[sys] to speak with someone about an existing job press one or for a new inquiry please whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for a call out sound good get to know us better and book your service today at dino dot com when it comes to moving house you've got enough to think about without the worry of dodgy drains and plumbing problems don't take the risk ask about a free health care check from the friendly team here at dino edinburgh after all when it comes to a new home you deserve complete peace of mind and did we already mention it's free schedule yours in just a moment at dino edinburgh our dedicated plumbing team is ready to help with much more than just a week or two big job or small we'll get it sorted from fitting a new tap to an entire bathroom suite with us you're getting the care and attention of friendly local experts backed by the latest technology and of course it all comes to you with the dino promise of clear pricing and fixed rates to find out more please visit dino dot com whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for a call out sound good get to know us better and book your service today at dino dot com when it comes to moving house you've got enough to think about without the worry of dodgy drains and [usr] well that was | 10Unanswered
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[sys] one likes being bunged up good afternoon d world [usr] hi i wonder if you can help i'm trying to get somebody out today if it's all possible to look at a blocked drain in [pii] [sys] i'm afraid it wouldn't be today we could do the weekend it's a slightly higher price at the weekend [usr] ok when would you be able to do it at the weekend [sys] let's have a little look for you we could do tomorrow but it will be between eight and six the appointment [usr] ok [sys] ok would you me to give you the prices [usr] yes please [sys] ok is this for domestic property i'm assuming [usr] it is yes [sys] it is if it's a standard unblock on weekend it's 212 that's including the va t and payable by card to the engineer on site if he's unable to unblock for you he'll reduce the charge to £60 and give you advice for the next steps [usr] right if paying them on site that's the problem would i be able to pay in advance [sys] are are you a landlady or [usr] yes [sys] right it w it's tenanted property and the tenant will be on site is that correct [usr] that's right [sys] ok what we can do and get the engineer to send send a payment link to a mobile phone [usr] ok [sys] we'll put all your details on the job when he gets to site he will send a link for payment to you would that work [usr] that's fine [sys] ok all right would you to go ahead [usr] yes please [sys] ok i'm just taking some details from you one second ok can i take the full postcode please [usr] it's [pii] [pii] [sys] [pii] and the house number please [usr] [pii] [sys] [pii] and domestic property and what's the issue [usr] the dishwasher and kitchen sink have both been backing up the tenants have been using household products to try and clear it and it clears it for a day or and then it backs up again [sys] ok dishwasher and kitchen sink and could i take your name and the best contact number for you please [usr] my name is [pii] [sys] and surname please [usr] look [pii] [sys] could you spell that one for me [usr] [pii] [sys] [pii] [pii] sorry ok and just contact number [usr] it's this number it's [pii] [sys] [pii] [usr] [pii] [sys] [pii] [usr] [pii] [sys] [pii] and would you us to take the tenant's details as well or we we the engineer will give a call and he's on his way he can either call you or the tenant [usr] if he can call the tenant that would be great [sys] ok go ahead [usr] is [pii] [sys] [pii] [pii] and contact [usr] i mean [sys] number [usr] it's [pii] [sys] [pii] [usr] [pii] [sys] [pii] [usr] [pii] [sys] [pii] [usr] [pii] [sys] [pii] and is there parking available for the engineer [usr] it's straight parking yes [sys] straight parking ok lovely we'll send a payment link to your mobile is that ok for you [usr] that's absolutely fine thank [sys] ok [usr] you [sys] perfect thank you [usr] brilliant thank you very much [sys] and [usr] bye [sys] i | 10Unanswered
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[sys] thank [usr] not even [sys] you for calling dino rod partners with british gas please [usr] i [sys] listen [usr] would [sys] to the [usr] say [sys] options carefully [usr] we have [sys] we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three [usr] the back needs doing it as well but the back that [sys] did [usr] it [sys] that you can now book plumbing services online in a few easy clicks visit dino dot com for details alternatively [usr] i [sys] please [usr] to [sys] hold and your call will be transferred to a customer service advisor [usr] dining room only just coming [sys] we [usr] you've [sys] record [usr] got [sys] calls for quality and training purposes [usr] i've got to go my pinky one [sys] thank you for calling [usr] taste or [sys] i can help [usr] hello hi can you hear me [sys] i can hear you [usr] i'm calling from select store at [pii] city center we're a clothing store inside west or and i was just calling to ask for a quotation of it's been three or four weeks now our toilets been blocked [sys] blocked [usr] we [sys] ok [usr] spoke to the center and the center always said you have to do your own thing we're not liable for your toilet [sys] right [usr] obviously we're getting quotations we can give it back to our management to then finalize who we can get down to look at our toilets and obviously fix it [sys] right i'll have to find out for you then what sorry go on [usr] do you do call out charges [sys] we do now for commercial i'll have to get the price for you because i can never remember what's the post code of where you are and i'll find out [usr] it's just a normal it's a normal city center it's [pii] [sys] [pii] [usr] [pii] [sys] let me just see who that local office is bear with me [usr] they know or disney call up course [sys] right i'll give that local office a call and find out bear with me [usr] ok thank you [sys] that's [usr] when [sys] ok [usr] we call they call up it on no it says on the website it's a start anniversary [sys] dino [usr] isn't it [sys] is the uk s expert [usr] how long [sys] repair [usr] did that been [sys] service [usr] huh how [sys] offering [usr] long [sys] fast hello [usr] three years hello hi [sys] hi i've got someone on i've got someone on the line from the office i'm just gonna transfer you to her and she'll go [usr] ok [sys] through it [usr] that's [sys] all [usr] fine [sys] with you ok [usr] that's [sys] bear [usr] fine thank [sys] with [usr] you [sys] me [usr] much [sys] that's ok [usr] [pii] [pii] [sys] there you go [usr] hello [sys] yes hi [usr] hello ok [sys] hi you come through to the local office [usr] i just [sys] and [usr] called [sys] you just [usr] saying that we're we're a flex store [pii] and we in the [pii] city center we're a clothing store inside west [sys] ok [usr] can you hear me hello [sys] and you [usr] sorry [sys] hello [usr] hello [sys] can you hear me [usr] i can [sys] ok you have a quote [usr] for a quotation obviously we have to get we have to give our management a quotation for the for the toilets obviously to be unblocked but that's why we were we need to obviously call up get a quotation and stuff that's why i was calling to [sys] ok [usr] ask about vacation i was [sys] ok for the attempt to one block for the first hour is 100 and £80 [usr] sorry give me one second wait just one second 1 80 per hour [sys] for the first hour 100 and £80 and then every [usr] ok [sys] half an hour after that would be £72 and that's all including va t and it would be payment on completion they could pay the engineer by cash card or check [usr] and it's no it's no call out charge is it will they come look at our toilet first and then after that just fix it on the on the on the same day or is it gonna be a two times [sys] no this he will come out and he'll on whatever day and then he will attempt to do that unblocked for you [usr] on the same day [sys] on the same day [usr] the money we're paying is only for the repair isn't it there's no on your website there's no call out charge that's why i was asking [sys] ok we can do a free call out but that's whenever an engineer is in the area or i can book him to you on the day and he can obviously come and attempt to do that for you did you say you're in the city center inside a clothing [usr] cos [sys] store [usr] obviously on your website it says [sys] ok [usr] no call out charge i'm guessing first they're gonna come look at the toilet they're not gonna charge to they're gonna charge from they're gonna charge that hour from when they start repairing is that correct [sys] when they start the unblock no he doesn't carry any workout it's not chargeable but if he does carry any work out even if he can clear the blockage it would still be chargeable [usr] ok [sys] and it's because you said you're in the city center inside of a craving store is is there parking available at all [usr] there's a west orchard car park wins west orchard food center there's [sys] is that [usr] a car [sys] is [usr] park [sys] that [usr] right above [sys] is that closed [usr] us [sys] it's right above you [usr] we're on the ground floor and the parking is on the third floor and you come down by elevators [sys] ok and it's just a block toilet hello hello hello | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes [usr] ok [sys] dino is one of the uk s leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charge you can rely on us to get the job done it's really easy to book appointments online just visit dino dot com dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year whatever the problem we'll send an expert dino engineer to your home to provide a free no obligation quote dino offers a fast reliable service you can trust with fixed prices and no call out charges you can rely on us to get the job done | 10Unanswered
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[sys] thank you for calling dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an ex did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the uk's leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold and your call will be transferred | 10Unanswered
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[sys] out of [pii] [usr] no hello hello [sys] hello [usr] hi my name is [pii] i was [sys] right [usr] if someone can come fix the toilet because i did [sys] sorry say that again [usr] i was wondering if someone could come fix the toilet because it did [sys] right ok is is it blocked or is it is it broken [usr] it's plugged [sys] it's a block door broke though there is a difference because we're a drainage company we unblocked toilets we don't fix if there's a water leak [usr] it's blocked [sys] it's blocked [usr] yes [sys] right ok bear with me a second what's the postcode [usr] [pii] i [sys] she [usr] was [sys] have [usr] a [sys] five [usr] doctor it's [pii] [sys] sorry what was it [pii] [usr] yes [pii] [pii] [sys] ok and what was your surname [usr] the back of our [sys] can you spell that for me please [usr] hor [pii] [pii] [pii] [sys] ok these prices to unblock a drain is bear with me a second it's £225 [usr] i said that a good just the man do we still have to pay if we have a council house [sys] yes if you have a council house why don't you ring the council [usr] and my mother about to cancel why ok thank you [sys] ok thank you [usr] ok | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three i'm sorry i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three [usr] i'll be vet group [pii] [sys] did that you can now book drainage services online in a few easy clicks visit dino dot com for details alternatively please hold | 10Unanswered
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[usr] chicken please [sys] thank you for calling [usr] 090 [sys] dino [pii] partnered with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press [usr] correct [sys] one if you require our plumbing services press two or if you have an existing home care did that you can now book plumbing service | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes good evening you're through to [pii] how can i help you today [usr] hello my darling any chance we could get someone out with some rugs we got a blocked toilet we've tried everything we can to get it moving but we can't get it moving and the water is just coming back and coming through the kitchen ceiling yes [sys] is it the only toilet of the property yes we can look to get someone out here just bear with me a moment [usr] where is that walk [sys] today is saturday for us to come out to you today prices start from £260 if it's a domestic property [usr] gonna start from 260 quid that's fine darling [sys] ok and the commercial or domestic property [usr] it's our home it's our house [sys] domestic and do you have british gas cover for plumber and drains [usr] no we don't do we don't have british gas cover for drains and that no [sys] ok can i take your first and last name [usr] sorry say that again my darling [sys] can i take your first and last name [usr] first name is [pii] [sys] and your surname [usr] it's [pii] [sys] and at least if i take your number please [usr] it's [pii] [pii] [pii] [sys] [pii] 1st line of the address please [usr] it's [pii] [sys] and the postcode [usr] [pii] [pii] [sys] and there's no covid over or adults at the property is there [usr] no [sys] thank you and you're ok play vc cash [usr] i don't [sys] either is ok [usr] can you can you do i don't think we're gonna have enough money to pay it cash [sys] can you pay it via card [usr] we can pay by card that's fine darling [sys] he's about the same ok what i'll do is i'll get this booked in as an emergency what will happen next is the they will contact you 30 minutes before arrival [usr] all right my love [sys] we woke up until mid tonight and if it stops tonight we first ring in the morning between 8 to 1 p.m. ok [usr] my god will we know whether you'll come in today or not [sys] i'm assuming it will be today we've still got a lot of time to play with today [usr] all right my love [sys] i say give us a call back in about two hours if you've not heard anything [usr] all right then [sys] ok thanks for you call take [usr] all right [sys] care [usr] my darling thank you take care bye bye [sys] right | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press did that you can now book drainage services online in a few easy clicks visit dino.com for details alternatively please hold and your call will be transferred to a customer service advisor we record calls for quality and training purposes dino is one of the [pii] leading plumbing and drain services from blocked drains to burst pipes and busted boilers we're here to help our local teams of expert engineers are available across the [pii] 24 7 365 days a year | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to | 10Unanswered
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[sys] thank you for calling diner road covering [pii] [pii] [pii] and [pii] to book in the unblocking of a drain or arrange a cctv of a drain please press one [usr] what did you pair [sys] for update on your clearance booking or to reschedule an existing appointment press two to discuss the cctv reports you have received please press [usr] what [sys] three [usr] did you put [sys] to book in or reschedule a drain repair [usr] what number [sys] press [usr] did you call [sys] four for accounts please press five for all other inquiries please press [usr] relax [sys] six [usr] we'll do that [sys] the vodafone voice mail service [pii] | 10Unanswered
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[sys] thank you for calling dino plumbing please note all our calls are recorded for monitoring and training purposes press one for an update on parts press two for an update on your appointment press three to discuss an ongoing complaint and press four for sales this call is being recorded if you do not wish to be recorded please disconnect at this time thank you for calling dino plumbing your call is very important to us all of our agents are currently busy assisting other customers please continue to hold and the next available agent will take your call alternatively you can email your query to office at dino east dot com | 10Unanswered
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[usr] [pii] come on | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team [usr] and [sys] if [usr] i i wanted [sys] you need [usr] to [sys] any help with a drainage problem [usr] is not [sys] press one [usr] a [sys] if you require our plumbing [usr] dot [sys] services [usr] uk [sys] press two [usr] my cousin [sys] or [usr] walked [sys] if [usr] five [sys] you have [usr] minutes [sys] an existing home care policy it's three [usr] right now but how [sys] i'm [usr] old is [sys] sorry [usr] he [sys] i didn't get anything if you need any help with a drainage problem press one if you require our plumbing services press two or if you did that you can now book drainage services [usr] £50 [sys] online in a few easy clicks visit [usr] a [sys] dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor | 10Unanswered
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[sys] to speak with someone about an existing job press one or for a new inquiry please whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for a call out sound good get to know us better and book your service today at dino.com when it comes to moving house you've got enough to think about without the worry of dodgy drains and plumbing problems don't take the risk ask about a free healthcare check from the friendly team here at dino edinburgh after all when it comes to a new home you deserve complete peace of mind and did we already mention it's free schedule yours in just a moment at dino edinburgh our dedicated plumbing team is ready to help with much more than just a leak or two big job or small we'll get it sorted from fitting a new tap to an entire bathroom suite with us you're getting the care and attention of friendly local experts backed by the latest technology and of course it all comes to you with the dino promise of clear pricing and fixed rates to find out more please visit dino.com whether your drains blocked or your taps leaking trust dino edinburgh to fix the job our dedicated team is on hand to fly into action whenever you need them 24 7 365 days a year and because we realize how inconvenient household issues really are we won't ever make you pay for a call out sound good get to know us better and book your service today at dino.com when it comes to moving house you've got enough to think about without the worry of dodgy drains and | 10Unanswered
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[sys] thank you for calling dino rod partners with british gas please listen to the options carefully we can get you to the right team if you need any help with a drainage problem press one if you require our plumbing services press two or if you have an existing home care policy it's three did that you can now book drainage services online if you easy clicks visit dino dot com for details alternatively please hold and your call will be transferred to a customer service advisor record calls for quality and training purposes | 10Unanswered
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[sys] thank you for calling dino our office is currently closed if your call is urgent please dial [pii] [usr] good night | 10Unanswered
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