text
stringlengths 12
186
| label
int64 0
2
|
|---|---|
@USAirways Hey! I booked a flight (Isabelle Gramp, Boston to LAX), and it said that it charged my credit card but the transaction didn't go | 0 |
@USAirways 4 hours Late Flightr And i lost my conection 😡 | 0 |
@SouthwestAir Hi Guys good morning how are you doing | 2 |
2/2 @united You don't really care about our comfort, you care about profitability. That's fine, just own up to it. #unfriendlyskies | 0 |
@JetBlue the free wifi makes up for the television not working... It's staticy #ithelpsabit | 0 |
@americanair @bershawnjackson big UPS to Newark airport staff && D.Dean. I was also treated lovely while I was in town. ❤❤ | 2 |
@JetBlue ill call in the morning. too upset right now. | 0 |
@AmericanAir I am traveling from AUH to IAD via etihad and then from IAD to DFW via AA. Will I be able to retrieve my checked bag in IAD? | 1 |
@USAirways but i bougth mc caren to jfk with same agency and delta airways . Delta refund money but usairways doesnt accept to refund | 1 |
@JetBlue thanks. I will use the extra time to do some more shopping! Did somebody say duty free? | 2 |
@USAirways as far as being delayed goes… Looks like tailwinds are going to make up for it. Good news! | 0 |
@USAirways I just hope that pilot had a good day off | 1 |
@JetBlue where exactly can I leave a note | 0 |
@AmericanAir now the second flight I was put on was Cancelled Flightled with no explanation!! Missed my first meeting!!#outraged😡😡 | 0 |
@SouthwestAir did you Cancelled Flight ALL flights into BNA today??? #needtogethome | 0 |
@AmericanAir I Love American Airlines :D | 2 |
@JetBlue poor storm customer service, 1hr takeoff delay waiting for the snack cart, rude steward (no names) and I love you guys. #TrueBlue | 0 |
@AmericanAir we have been rebooked due to weather, but need to change our reservation and fly on the 24th, instead of the 23rd. | 1 |
@AmericanAir @HeyMyNameIsSEAN Sean if you look at the AA schedule it sometimes gives you a clue if new'airplanes are used. They are gr8 | 1 |
@AmericanAir Can you add my KTN to an existing reservation? It's not letting me add it online.... | 0 |
@united what's a good number to call to speak with someone about how you can fix what you did to 50 people and their luggage on Saturday? | 0 |
@AmericanAir aa employees were rude and unwilling to help. 10,000 miles is a rotten cherry on top of a dog shit Sunday. #nocareforcustomers | 0 |
@AmericanAir any idea on what the wait time is for refunds from @USAirways? I was told a few days over the phone - but it's well past that. | 0 |
@AmericanAir My friend needs some help on her flt (she's not on Twiiter), can I DM you her info? | 1 |
@united you guys SUCK! Another Cancelled Flighted flight! Every flight with you has an issue! | 0 |
@SouthwestAir Another delay. Wow | 0 |
@SouthwestAir please do. Hate having to fly a different airline. You're my fav. | 2 |
@JetBlue I just wanted to say flight attendant fitz was the best tonight on flight #1326 bwi/Bos. Great guy and made the flight fantastic! | 2 |
@USAirways what's going on? I've been hearing a not-friendly 'Please wait' on repeat while I'm on hold, being transferred to idk where... | 0 |
@SouthwestAir get me on flight 4146 to denver and I'll be more than happy !!!!! | 1 |
@united I am not digging the new mileage earning plan. I would earn about 1/3 of the miles I do now. Any changes to the award ticket prices? | 0 |
@JetBlue No, it didn't all work out. I called Jet Blue from Mexico to address the fraud alert with Capital One on the line. Rebooked. | 0 |
@SouthwestAir will you please tell me if I'll make my flight out of here tomorrow 8am? I've been tryin for 3 days now to leave | 0 |
@AmericanAir my flight 1337 is Cancelled Flightled. Can you let me know what my new flight info is? | 0 |
@SouthwestAir Is it possible to add companion to only the 2nd leg of a trip? | 1 |
@AmericanAir Such a suprise! New vanity kit set for frequent travellers 😀 thank you AA! http://t.co/fA7Nygn1Ux | 2 |
@united recent services have been very bad. My NC trip was aweful. Very disappointed and never again. | 0 |
@USAirways I would happily wait in the terminal near food, restrooms and non irritated passengers. | 0 |
@AmericanAir is there a way to reserve my dog’s flight without speaking with a representative? Just was booted from your helpline! | 0 |
@JetBlue thanks. Home to MSY. TSA precheck agents directing people after photo until scan beyond rude. One grabbed and pushed children. | 0 |
@AmericanAir will award me 50,000 air miles!!! Yes I am going to take a vacation!
#thanksamericanairlines | 2 |
@USAirways I've been on hold for 41min. Just trying to change my reservation. | 0 |
@SouthwestAir I pay for a service to be delivered. Whether or not it is your fault shouldn't there be some sort of compensation? | 0 |
@SouthwestAir have a flight from Oakland to SNA at 7:30, and I asked if I can take 5:30, even there are 5 empty sests. Answer is "No". :( | 0 |
Alright... Someone has to stop this! RT @JetBlue: Our fleet's on fleek. http://t.co/lchVJoliDg | 1 |
@united enjoyed #heathrow lounge so much i almost missed my @airnzusa flight! | 2 |
@AmericanAir dmed back | 1 |
@United Hidden City forces me into crappy seat even though exit row is available on the first leg. Your support cannot fix. :-( | 0 |
@USAirways lol thanks to you we had to switch to American http://t.co/Sl6BDRXfN8 | 0 |
@united I hope so too | 1 |
@USAirways That's 1h 10m waiting to get my bag, 1h40m of flight delays, plus the 2hrs of delay I had on the way out. Never flying you again. | 0 |
@united I used to be a committed #ContinentalAirlines flyer until merger. I remember now why I switched to @SouthwestAir #CommunicationFail | 0 |
@united Missed KTM flight due to ur Cancelled Flightlation. Mike supervisor disgusting. Now day Late Flight. No apology or upgrade offer to LHR from ORD??? | 0 |
@SouthwestAir : Hello..are flights taking off from @DallasLoveField airport this noon. Am supposed to travel on flight 376 to San antonio | 1 |
@JetBlue tried calling multiple times, i just wait and when it finally connects i get hung up on | 0 |
@JetBlue DONT LOSE MY LUGGAGE!!! | 0 |
@united you are trying to charge me 150 bucks because you lowered your award tickets and I want to get my hard earn points back, total BS | 0 |
@united I flew United last month and the experience was AWESOME! | 2 |
we all watched as the crew was escorted from the back to 1st class. Prebooked? Really? @united: @JenniferWalshPR Your dissatisfaction is und | 0 |
@USAirways Has the most useless & Rude employees ever at Philadelphia airport never again will I fly with them ! 😤 | 0 |
@USAirways US 728 stated their issues as: no one around to close said door. More strange. Now we're not hearing from pilot for long periods. | 0 |
@USAirways I’m still disappointed that it is apparently ok for a Flight Attendant who isn’t up on current policy to argue with a traveler. | 0 |
@SouthwestAir What is the best credit card to use/open to get miles with y'all? | 1 |
@SouthwestAir is hosting an @TheAcademy party in the terminal in Atlanta. #peanutsonaplatter | 2 |
@USAirways I was re accommodated for my DSM flight tonight after a delay from Myrtle Beach now the flight to DSM is back on for tonight? | 0 |
@VirginAmerica momma I made it! 😁😁😁 | 1 |
@united on 4124 arriving two hours Late Flight into CLT. Now sitting on the tarmac while they move a plane from the gate. Unhappy customer. | 0 |
@USAirways what's going on in CLT? | 1 |
@JetBlue dropping passengers with small baby and 3 infants at your San Juan terminal. As unloading baby, officer writes me ticket for $75 | 0 |
@united @retailbagholder hahaha. At least they gave u a refund. | 1 |
@USAirways I already did. My question is, why does it still say in progress on @AskPayPal? It's been 6 days. | 0 |
@SouthwestAir @TifffyHuang I met my twitter friend waiting outside the Troubadour #DestinationDragons http://t.co/lf69waf5ad | 1 |
@united flight 4567 have already been Cancelled Flightled once, been trying to get home two days. Staff being very unhelpful. | 0 |
@AmericanAir we're still here guys - you are the worst | 0 |
@united if your air traffic crew could get their shit together no one would notice the rudeness of the ground staff | 0 |
@USAirways pls get me back to Tallahassee:( no one should ever have to be stranded in Gainesville for this long😒 | 0 |
@AmericanAir please fix your mobile and desktop site to allow Canadians to select a passenger when checking in. Thanks. | 0 |
@AmericanAir Thanx for replying. DM sent | 2 |
@SouthwestAir Thanks for helping my mom after @allegiantair wouldn't let her get on her plane in Orlando! You're the best! #customerservice | 2 |
@JetBlue did you know that suicide is the second leading cause of death among teens 10-24 | 1 |
@southwestair *any site*? gmail, facebook, etc. | 1 |
@SouthwestAir flights still going to DAL? | 1 |
@USAirways nightmare trying to get to Costa Rica from PHL today. Stuck in Miami and no one answers at 800 number. | 0 |
@AmericanAir Hey AA, a suggestion: Note on your seat maps what seats have electronics box blocking legroom. AA215 http://t.co/hcNN0wXQQr | 0 |
@JetBlue 😭😭😭😭 yall are really better then American Airlines though. | 2 |
@united How about free wifi when your flights delayed? Only 20 mins allowed! | 0 |
@JetBlue Love you guys😍😍😍 http://t.co/3X9NRUOvtS | 2 |
@united thank you. | 2 |
Why lord why“@JetBlue: Our fleet's on fleek. http://t.co/nlzS1Ehnee” | 1 |
@united Nearly 48 hours Late Flightr and still no idea where it is. I will never fly United again if I can help it. | 0 |
@SouthwestAir Yes but they couldn't explain the 2 hour and 45 minute hold time. | 0 |
@USAirways Flights 890 was the delay, Flight 5136 was my missed connection… Help! | 0 |
@united Contacted yesterday and was told that there's nothing they can do - they suggested I email for some compensation ??? cust service??? | 0 |
@SouthwestAir your "complimentary" hotel vouchers are BS! $79 a night for the crappiest hotel ever! I wouldn't wish this on my worst enemy! | 0 |
@United flight 4465 almost half an hour at the Tarmac "waiting for papers"... Cannot miss my connection at IAH ! | 0 |
@united just DM'd | 0 |
@SouthwestAir I need to reschedule a flight and I've been on hold for almost an hour. This is ridiculous. Is there a best number to call? | 0 |
@AmericanAir already did & an automated voice told us to wait 2 hours. They have yet to call back. | 0 |
"LOL you guys are so on it" - me, had this been 4 months ago...“@JetBlue: Our fleet's on fleek. http://t.co/LYcARlTFHl” | 2 |
@USAirways on 5:55 flight to CTL to catch 8pm flight to sfo. But empty seats on 4:15 flight which wasn't offered. Awful service continues. | 0 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.