mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@SouthwestAir and currently as im bringing my 3 year old to the bathroom I'm being rushed by the flight attendant.	0
@USAirways you've completely ruined a pro athlete's ability to prepare for a race. Now you won't help him get the bike he needs to the DR?!	0
@united Thanks JT	2
@united @laurasbrown5 What does "dealing via email" have anything to do with a crappy web form that is not made for mobile devices	0
@SouthwestAir it's the poor customer service that I have a problem with!!!!!	0
@AmericanAir I'll try to have a great week once I receive it 😩😭💔	0
@USAirways I've been on hold for 40 minutes just to get a receipt. I know you guys are busy but I think it's time to higher more staff!	0
@USAirways I asked for some reimbursement something like miles added to my account and was told to call customer service	0
@JetBlue I would drive 2 1/2 hours to jfk to board JetBlue to Vegas instead of closer Hartford airport. Cramming more seats on plane.NO MORE	0
@USAirways @AmericanAir. delay and mechanical issues on both my weekend flights. Ridiculous. Will tweet as long as we are delayed	0
@USAirways Are you not even going to acknowledge that you bumped me from a flight (NOT BECAUSE OF WEATHER I AM IN ARIZONA)	0
.@SouthwestAir she needs a wheelchair at the gate for sure. What options does she have?	1
@united Ok thank you, do you provide complimentary hotel accommodations since I'll have to stay overnight?	0
@JetBlue thank you :-)	2
@JetBlue there is no supervisor available, so they couldn't do anything.	0
@AmericanAir, ask your new colleagues @USAirways how they handled US 728 on 21 Feb. I expect to be made whole again. Check complaint inbox.	0
@USAirways I don't know I've tried to call for confirmation but calls aren't going thru. Can you let me know?	0
@SouthwestAir my wife and 9 month old might miss flight and next direct is 210 pm. Mother in law been on hold with customer support for 30	0
@SouthwestAir here is my conf #F8NEQM. My flight was delayed for 3 hours while my friend waited for me on her bday. Please follow up.	0
@USAirways If my flight is going to be Cancelled Flightled every week I might as well be in business class.	0
@USAirways was on the phone for over an hour waiting without an answer. 😩	0
@AmericanAir did you know that suicide is the second leading cause of death among teens 10-24?	1
@united thanks for the effort. I can get the earliest. Though I will make a complaint for a refund as I am losing one business day tomorrow	2
@SouthwestAir why am I still in Baltimore?! @delta is doing laps around us and laughing about it. # ridiculous	0
@united ok, have sent u info via DM. I appreciate your help and consideration. 😊	2
@USAirways is flt 680 en route to DCA or BWI after diverting to RDU. Your phone service sucks and your website is conflicting.	0
@united FAIL set to song. http://t.co/Axpn28xiQB "United Breaks Guitars" < LMAO!	1
@united you realize you've said this already. At least last time you asked if I needed "help"	0
@united has terrible customer service & doesn't feel the need to notify its customers when their flights are delayed	0
@VirginAmerica why are your first fares in May over three times more than other carriers when all seats are available to select???	0
@SouthwestAir we desparately need yall to make a nonstop BNA-> TUL! Cmon it'll be popular. 😄 (right, @annebevi @PaulBev1 @MikeAbramson??)	1
@SouthwestAir My DM won't go through but it is 261633561838. Please let me know if you need anything else.	1
@USAirways I have a MAJOR complaint that I want to address w/you about my hand luggage courtesy check-in. What's the best way to do this?	0
@JetBlue by far the worst airline in terms of service at jfk.	0
@USAirways & @AmericanAir what are your weight restrictions for carry on luggage? Can find measurements but not weight restrictions. TIA	1
@USAirways Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?	1
@united is the worst airlines sitting on the plane at Houston-bush airport now for an hour and a half waiting for Late Flight passengers	0
@AmericanAir haha I did. They said it wasn't their fault somehow? You guys r a joke	0
@SouthwestAir too Late Flight now	0
@united Nope! I'm on UA 174 that was supposed to leave at 6:47 but are still at the gate. Apparently we are about to pull back and de-ice.	0
@JetBlue incredible PR team. 👏👏👏👏	2
@JetBlue will do.	1
@SouthwestAir CEO discusses possibilities of NHL Vegas arena naming rights http://t.co/t3E4SH5xNg @SMUSportMgt #sportsbiz	1
@AmericanAir: my brother's flight into DFW was Cancelled Flightled yesterday. Are you flying from ONT to DFW today?	0
@United has Cancelled Flighted 1 arrival into SHV tonight & the 1st departure flight on Mon, Feb 23rd. Check with your airline for flight status.	0
@USAirways sat on the ramp for 45 min and missed my connection. No one seems to concerned at usairways.	0
@united Gate Agent Alavera is amazing	2
@AmericanAir I Cancelled Flighted my flight. I really don’t need this much trouble.	0
@united Oh, we are sure it's not planned, but it occurs absolutely consistently, it's usually the only YYJ flight that's Cancelled Flightled daily.	0
@united They couldn't get me first class on any of their flights so I just rebooked myself.	0
@JetBlue #489. Flight #589 is departing before we even board	0
@USAirways There is an error w/ my preferred status & I'm not able to reach an agent via phone. Travel Friday. Need resolved - contact info?	0
@JetBlue Gary who is serving us at FLL airport counter is really TRUE BLUE! Makes me feel at home even when a JetBlue flight is delayedl	2
@united Serious firing needs to happen at HNL. They broke the wheelchair you loaned me after you broke mine! http://t.co/bT37KyrByJ	0
@USAirways Thanks! Sent you DM re: baggage issues.	2
@USAirways : You Make the Reservation; We'll Make the Excuses! #usairwaysfail	0
@united never flying United again! Worst experience ever	0
@SouthwestAir yep after two hours and thirty minutes	0
@SouthwestAir Thx Ops Agt Rich Westagard n Flight Att. Nancy @ DEN Airport.Held flight 1027 n even saved seat 4 Bus Select #CustomersFirst!	2
@USAirways link doesn't work and I've tried tracking my bag several times. Still doesn't clarify where it is.	0
@SouthwestAir How to I rebook on-line when it keeps telling me that it's a reserv number for a past date (this morning)? Holding for 2hrs.	0
@SouthwestAir My husband is responding to him and he insist to remove him from the seat. BTW signs are in both English and Spanish.	0
@JetBlue @JayVig @roxydigital awww ^_^ R to the T, realtime appreciation from JetBlue #rockingthetweets #JVMChat	2
@SouthwestAir Hello - been on hold for extremely long time. Have confirmation # & can't get boarding pass. Have tried numerous times!!	0
@united Is a snowboard boot bag included in the standard checked baggage next to the snowboard bag?	1
@USAirways please please please let my plane back to the gate so I can get off as I will miss connection due to CLT closing. 2034	1
@JetBlue When will you release November flights for Flight Booking Problems?	1
@united If you have had any issues with United Airlines PLEASE retweet. Paid for a full fight ticket and was given a standby instead.	0
@AmericanAir I'd just like to know where my bag is, when I'll get it and why I don't have it already. No accountability from Cust Service.	0
@JetBlue - loving Capt Joe on our flight from BOS to SFO #633. This should be fun!	2
@united I'm fully aware, it's just that your rules are harsh toward the client. Especially since you're going to resell my seat for more $.	0
@USAirways you're right it's not fun. Especially when I don't have much of a choice. Lol. #curvygirltravels	0
@SouthwestAir while you clearly didn't care about our troubles yday thought I'd share bags took >90min and came back absolutely drenched..	0
@AmericanAir are flights from Columbus Ohio to Dallas Texas Cancelled Flighted?	1
@AmericanAir TPA - ORD!!! AA1679 Another successful journey, thanks for the hospitality!	2
@JetBlue Thank you. I really would have preferred Jet Blue. You guys have the best seats in the business.	2
@united terrible travel experience. Traveled 8000 miles roundtrip but two Cancelled Flightlations of short hops cost me two days	0
@JetBlue they say they have no update. I don't work I don't get paid. Jet blue has my money but no flight. Argh!	0
@JetBlue Now ur asking for the heavy guns! You know #IWouldDoAnythingForLove https://t.co/Yx1DQJn8nL #BrandMance #LoveSongFriday	1
@USAirways @AmericanAir just be prepared for a claim if that bag is lost ... Too many valuables to carry in my hands. #us2146 to #aa2924	0
@AmericanAir still on hold. After you hung up on me the first time (another 45 minutes!) http://t.co/IMRLAu77iH	0
@USAirways any word on whether or not flight 1971 from Seattle to Charlotte will have connections held? Or...	1
@united hi! I just bought a flight with united through ebokeers from Paris to Miami. Do I have any chance to check that everything is ok?	1
@JetBlue so technically I could drive to JFK now and put in. Request for tomorrow's flight?	0
@united Call customer service and of course they just say "theres nothing we can do" and then offer a transfer and disconnect the line.	0
@SouthwestAir it's too damn cold to be sitting on this runway with no heat!!!!!	0
@JetBlue trivia contest to win flight. 1 question. RT and Follow & I'll send you answer to enter. http://t.co/AucSYKFUHD via @WSJPlus	1
@AmericanAir who's your pick for best picture? I don't want to board your airline until I know	1
@VirginAmerica Thanks for making my flight from LAX to JFK a nightmare by forcing me to check my carry on bag at the gate. (1)	0
@united No, thanks. I'm sick of your company's lousy excuse for customer service. I'm never flying United again.	0
@AmericanAir Cancelled Flightled my flight, didn't notify me, and I can only rebook by phone, but can't get through to an agent. Epic. Fail.	0
“@AmericanAir: Bet these birds wish they'd flown south for the #winter... http://t.co/tY9C0Gae2o” Lol	1
@SouthwestAir you guys rule. I will DM you. <3 Thank you.	2
@SouthwestAir I never got an email confirmation for my ticket, but the credit card was charged. Phone wait time is crazy. Is there a chat?	0
@JetBlue thanks! I'll do it.	2
@VirginAmerica my flight (6000) scheduled for 1pm departure still says on time but no plane at gate. Any update on how long of a delay?	0
@USAirways more than an hour holding to change a flight on the phone now.. What's up with that???	0
@AmericanAir WHAT IS GOING ON? This is pathetic. Online doesn't work and phone wants $25 to give a seat assignment.	0
@USAirways phone support rebooked but orig flt was Late Flight. Made it!	0
@JetBlue I had a SJC to JFK departing 10:55pm tonight. I have to now change my whole schedule. Can we get a sort of refund for this?	0

@SouthwestAir and currently as im bringing my 3 year old to the bathroom I'm being rushed by the flight attendant.

0

@USAirways you've completely ruined a pro athlete's ability to prepare for a race. Now you won't help him get the bike he needs to the DR?!

0

@united Thanks JT

2

@united @laurasbrown5 What does "dealing via email" have anything to do with a crappy web form that is not made for mobile devices

0

@SouthwestAir it's the poor customer service that I have a problem with!!!!!

0

@AmericanAir I'll try to have a great week once I receive it 😩😭💔

0

@USAirways I've been on hold for 40 minutes just to get a receipt. I know you guys are busy but I think it's time to higher more staff!

0

@USAirways I asked for some reimbursement something like miles added to my account and was told to call customer service

0

@JetBlue I would drive 2 1/2 hours to jfk to board JetBlue to Vegas instead of closer Hartford airport. Cramming more seats on plane.NO MORE

0

@USAirways @AmericanAir. delay and mechanical issues on both my weekend flights. Ridiculous. Will tweet as long as we are delayed

0

@USAirways Are you not even going to acknowledge that you bumped me from a flight (NOT BECAUSE OF WEATHER I AM IN ARIZONA)

0

.@SouthwestAir she needs a wheelchair at the gate for sure. What options does she have?

1

@united Ok thank you, do you provide complimentary hotel accommodations since I'll have to stay overnight?

0

@JetBlue thank you :-)

2

@JetBlue there is no supervisor available, so they couldn't do anything.

0

@AmericanAir, ask your new colleagues @USAirways how they handled US 728 on 21 Feb. I expect to be made whole again. Check complaint inbox.

0

@USAirways I don't know I've tried to call for confirmation but calls aren't going thru. Can you let me know?

0

@SouthwestAir my wife and 9 month old might miss flight and next direct is 210 pm. Mother in law been on hold with customer support for 30

0

@SouthwestAir here is my conf #F8NEQM. My flight was delayed for 3 hours while my friend waited for me on her bday. Please follow up.

0

@USAirways If my flight is going to be Cancelled Flightled every week I might as well be in business class.

0

@USAirways was on the phone for over an hour waiting without an answer. 😩

0

@AmericanAir did you know that suicide is the second leading cause of death among teens 10-24?

1

@united thanks for the effort. I can get the earliest. Though I will make a complaint for a refund as I am losing one business day tomorrow

2

@SouthwestAir why am I still in Baltimore?! @delta is doing laps around us and laughing about it. # ridiculous

0

@united ok, have sent u info via DM. I appreciate your help and consideration. 😊

2

@USAirways is flt 680 en route to DCA or BWI after diverting to RDU. Your phone service sucks and your website is conflicting.

0

@united FAIL set to song. http://t.co/Axpn28xiQB "United Breaks Guitars" < LMAO!

1

@united you realize you've said this already. At least last time you asked if I needed "help"

0

@united has terrible customer service & doesn't feel the need to notify its customers when their flights are delayed

0

@VirginAmerica why are your first fares in May over three times more than other carriers when all seats are available to select???

0

@SouthwestAir we desparately need yall to make a nonstop BNA-> TUL! Cmon it'll be popular. 😄 (right, @annebevi @PaulBev1 @MikeAbramson??)

1

@SouthwestAir My DM won't go through but it is 261633561838. Please let me know if you need anything else.

1

@USAirways I have a MAJOR complaint that I want to address w/you about my hand luggage courtesy check-in. What's the best way to do this?

0

@JetBlue by far the worst airline in terms of service at jfk.

0

@USAirways & @AmericanAir what are your weight restrictions for carry on luggage? Can find measurements but not weight restrictions. TIA

1

@USAirways Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?

1

@united is the worst airlines sitting on the plane at Houston-bush airport now for an hour and a half waiting for Late Flight passengers

0

@AmericanAir haha I did. They said it wasn't their fault somehow? You guys r a joke

0

@SouthwestAir too Late Flight now

0

@united Nope! I'm on UA 174 that was supposed to leave at 6:47 but are still at the gate. Apparently we are about to pull back and de-ice.

0

@JetBlue incredible PR team. 👏👏👏👏

2

@JetBlue will do.

1

@SouthwestAir CEO discusses possibilities of NHL Vegas arena naming rights http://t.co/t3E4SH5xNg @SMUSportMgt #sportsbiz

1

@AmericanAir: my brother's flight into DFW was Cancelled Flightled yesterday. Are you flying from ONT to DFW today?

0

@United has Cancelled Flighted 1 arrival into SHV tonight & the 1st departure flight on Mon, Feb 23rd. Check with your airline for flight status.

0

@USAirways sat on the ramp for 45 min and missed my connection. No one seems to concerned at usairways.

0

@united Gate Agent Alavera is amazing

2

@AmericanAir I Cancelled Flighted my flight. I really don’t need this much trouble.

0

@united Oh, we are sure it's not planned, but it occurs absolutely consistently, it's usually the only YYJ flight that's Cancelled Flightled daily.

0

@united They couldn't get me first class on any of their flights so I just rebooked myself.

0

@JetBlue #489. Flight #589 is departing before we even board

0

@USAirways There is an error w/ my preferred status & I'm not able to reach an agent via phone. Travel Friday. Need resolved - contact info?

0

@JetBlue Gary who is serving us at FLL airport counter is really TRUE BLUE! Makes me feel at home even when a JetBlue flight is delayedl

2

@united Serious firing needs to happen at HNL. They broke the wheelchair you loaned me after you broke mine! http://t.co/bT37KyrByJ

0

@USAirways Thanks! Sent you DM re: baggage issues.

2

@USAirways : You Make the Reservation; We'll Make the Excuses! #usairwaysfail

0

@united never flying United again! Worst experience ever

0

@SouthwestAir yep after two hours and thirty minutes

0

@SouthwestAir Thx Ops Agt Rich Westagard n Flight Att. Nancy @ DEN Airport.Held flight 1027 n even saved seat 4 Bus Select #CustomersFirst!

2

@USAirways link doesn't work and I've tried tracking my bag several times. Still doesn't clarify where it is.

0

@SouthwestAir How to I rebook on-line when it keeps telling me that it's a reserv number for a past date (this morning)? Holding for 2hrs.

0

@SouthwestAir My husband is responding to him and he insist to remove him from the seat. BTW signs are in both English and Spanish.

0

@JetBlue @JayVig @roxydigital awww ^_^ R to the T, realtime appreciation from JetBlue #rockingthetweets #JVMChat

2

@SouthwestAir Hello - been on hold for extremely long time. Have confirmation # & can't get boarding pass. Have tried numerous times!!

0

@united Is a snowboard boot bag included in the standard checked baggage next to the snowboard bag?

1

@USAirways please please please let my plane back to the gate so I can get off as I will miss connection due to CLT closing. 2034

1

@JetBlue When will you release November flights for Flight Booking Problems?

1

@united If you have had any issues with United Airlines PLEASE retweet. Paid for a full fight ticket and was given a standby instead.

0

@AmericanAir I'd just like to know where my bag is, when I'll get it and why I don't have it already. No accountability from Cust Service.

0

@JetBlue - loving Capt Joe on our flight from BOS to SFO #633. This should be fun!

2

@united I'm fully aware, it's just that your rules are harsh toward the client. Especially since you're going to resell my seat for more $.

0

@USAirways you're right it's not fun. Especially when I don't have much of a choice. Lol. #curvygirltravels

0

@SouthwestAir while you clearly didn't care about our troubles yday thought I'd share bags took >90min and came back absolutely drenched..

0

@AmericanAir are flights from Columbus Ohio to Dallas Texas Cancelled Flighted?

1

@AmericanAir TPA - ORD!!! AA1679 Another successful journey, thanks for the hospitality!

2

@JetBlue Thank you. I really would have preferred Jet Blue. You guys have the best seats in the business.

2

@united terrible travel experience. Traveled 8000 miles roundtrip but two Cancelled Flightlations of short hops cost me two days

0

@JetBlue they say they have no update. I don't work I don't get paid. Jet blue has my money but no flight. Argh!

0

@JetBlue Now ur asking for the heavy guns! You know #IWouldDoAnythingForLove https://t.co/Yx1DQJn8nL #BrandMance #LoveSongFriday

1

@USAirways @AmericanAir just be prepared for a claim if that bag is lost ... Too many valuables to carry in my hands. #us2146 to #aa2924

0

@AmericanAir still on hold. After you hung up on me the first time (another 45 minutes!) http://t.co/IMRLAu77iH

0

@USAirways any word on whether or not flight 1971 from Seattle to Charlotte will have connections held? Or...

1

@united hi! I just bought a flight with united through ebokeers from Paris to Miami. Do I have any chance to check that everything is ok?

1

@JetBlue so technically I could drive to JFK now and put in. Request for tomorrow's flight?

0

@united Call customer service and of course they just say "theres nothing we can do" and then offer a transfer and disconnect the line.

0

@SouthwestAir it's too damn cold to be sitting on this runway with no heat!!!!!

0

@JetBlue trivia contest to win flight. 1 question. RT and Follow & I'll send you answer to enter. http://t.co/AucSYKFUHD via @WSJPlus

1

@AmericanAir who's your pick for best picture? I don't want to board your airline until I know

1

@VirginAmerica Thanks for making my flight from LAX to JFK a nightmare by forcing me to check my carry on bag at the gate. (1)

0

@united No, thanks. I'm sick of your company's lousy excuse for customer service. I'm never flying United again.

0

@AmericanAir Cancelled Flightled my flight, didn't notify me, and I can only rebook by phone, but can't get through to an agent. Epic. Fail.

0

“@AmericanAir: Bet these birds wish they'd flown south for the #winter... http://t.co/tY9C0Gae2o” Lol

1

@SouthwestAir you guys rule. I will DM you. <3 Thank you.

2

@SouthwestAir I never got an email confirmation for my ticket, but the credit card was charged. Phone wait time is crazy. Is there a chat?

0

@JetBlue thanks! I'll do it.

2

@VirginAmerica my flight (6000) scheduled for 1pm departure still says on time but no plane at gate. Any update on how long of a delay?

0

@USAirways more than an hour holding to change a flight on the phone now.. What's up with that???

0

@AmericanAir WHAT IS GOING ON? This is pathetic. Online doesn't work and phone wants $25 to give a seat assignment.

0

@USAirways phone support rebooked but orig flt was Late Flight. Made it!

0

@JetBlue I had a SJC to JFK departing 10:55pm tonight. I have to now change my whole schedule. Can we get a sort of refund for this?

0