mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@united I'm on one of your 757-300 between JFK and LAX.When r u upgrading planes?Plane has no Screens,lousy seats And that's in UnitedFirst.	0
@JetBlue exactly why is my flight delayed? 599 BDL to DCA? Can't seem to get an answer	0
@united thats weak. See ya 👋 Hey @VirginAmerica !!	0
@AmericanAir $90 dollar RT ticket to Chicago? Yes, Please!	2
@USAirways Baggage Team? Recording tells me my bag still hasn't been found. And delayed baggage link on web conveniently not working. #worst	0
@united @USAirways @AmericanAir @americanone one of you has my bag! Claim 4016688561 and i want it in MGA!!!! Now!!!	0
@JetBlue Thank you for your excellent customer service - resolved issue quickly.	2
@USAirways @AmericanAir can someone help me with some travel issues today?	1
@SouthwestAir I was under the impression when there is an 8 hour delay in your flight because of equipment failure, compensation is offered?	1
@united Of course. That was the start of my trip 3 wks. ago. Its gone further downhill on my return.	0
@SouthwestAir Any way you can help with entry to Vegas event? My Boyfriend & I have been @Imaginedragons fans since 2009. They are awesome!	1
@USAirways 4 hrs and counting today alone... like I don't have other things to accomplish today than to just keep holding!!!	0
@USAirways 1 person to check in 50 people and the plane boards in 20 minutes and he is telling people @AmericanAir exec bene's not honored	0
@AmericanAir got it, so it's just paying extra not to sit in the way back. Awesome. Never again.	0
@united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment. Super nice agent at gate C4 ORD	2
@united Tried filling out the status match form and got hit with an error message. How can I tell if it went through? http://t.co/JbDkxd6eFz	0
@united Flight 211/ORD gate agent tried to prevent me from taking onboard a bag I've used for 15 years! Flight crew was more reasonable!	0
@JetBlue thanks for bringing my son home to me.	2
@USAirways I'm supposed to fly through Dallas. Can you help me get a new itinerary?	1
@JetBlue kids fly. Don't hire people who don't care about them. This guy. #jetblue http://t.co/clvlhfgUZw	0
@JetBlue who do you think is gonna win Mayweather or Pacquiao?	1
@USAirways and at this point I don't need sorry, I need a revers agt to pick up the call so maybe we can make the 11:30 flight today	0
@JetBlue flight 894, first officer not even at the airport wow!!!!!! Unreal, staff waited until we all boarded to announce we are delayed.	0
@VirginAmerica @ladygaga @carrieunderwood Julie Andrews first but Lady Gaga wow'd me last night. Carrie? Meh.	1
@JetBlue yesterday's deal?	1
@USAirways it's unacceptable the way your agents at the gate treat paying customers!!!	0
@USAirways yes, i am as well. FIVE HOURS ON HOLD, FOLKS. Can you PLEASE tell me if this is typical?! Trying to be understanding here.	0
@SouthwestAir @challemann flying to LGA in the dead of winter? #jvstatus EWR & JFK is always the intelligent option.	0
@JetBlue Thanks, it's for next weekend though so my guess is it will only go higher.	1
@SouthwestAir thanks for losing my luggage	0
@AmericanAir after all that weve been through today as a courtesy to not allow a passenger with an oxgen tank sit up there is bad business	0
@USAirways please respond to me. I've been on hold on the reservations line for an hour and 45 minutes. I would really appreciate it.	0
@USAirways @AmericanAir How r u supposed to change flights when u can't get thru to reservations? #OneHourOnHold	0
@JetBlue oh. Makes sense. My bad.	1
@AmericanAir leave us stranded, send baggage with important medication to different city for 4days&apologise with a $50 voucher. appalling.	0
@SouthwestAir Fantastic! Thank you!	2
@JetBlue Thx for the pointer, but Im good with the big monitor. Any advice on who I should pick to come our of the Western Conf (NBA)?	1
@SouthwestAir How do I enter passport information on an existing reservation before check in?	1
.@JetBlue yes and not boarding at 6:44. Good luck with that. Push wheels up to reality. Dare you.	0
@united I can't even fit my name on the first two lines, yes... Please do pass on feedback. This is a big downgrade from previous years.	0
@united pedophile airline. Split myself and my 10 yr old daughter rows apart on flight 1254 to boston	0
@united Turkish Airlines rebooked us a United flight on our second leg from FRA -> IAD. Is there any way to check if upgrades are available?	1
@SouthwestAir Please update your website	0
@USAirways landed safely everything worked out.	2
@united i need my confirmation number! Can you give it to me?	1
@JetBlue just leave certain things to the kids.	1
@SouthwestAir i just recieved an email from your memphis station hopefully they have my bag.	0
@AmericanAir I've been tryin to use my voucher to book a flight the last 2days. Lines are busy. Plse help me?The flight may go up.	0
@USAirways Now the next plane had a broken seat! My row! Another hour delay! #mad	0
@JetBlue heading to Buffalo... trading the cold in Boston for colder in Buffalo... Maybe the Caribbean next time?	2
@united thank you. I will address it with them	2
@AmericanAir @sa_craig no gate agent, and only 3 PA updates for 3 hours, hinted at abandonment. horrible experience for all passengers.	0
@USAirways also, can you explain why, when I checked in, on the US Airways site, & picked "Standby for 1st" I was not put on the list?	1
@VirginAmerica lost my luggage 4 days ago on flight VX 112 from LAX to IAD & I'm calling every day, no response.Please give me back my stuff	0
@JetBlue: So excited to hear about your move towards international travel from Long Beach Airport!	2
@united you are making me miss big snow in Montana. Not cool.	0
@AmericanAir If it's in my backpack, why do I need to see agent?	0
@united @FAANews unacceptable practice to leave Cancelled Flighted flight passengers to sleep on cement with no pillows #UA1724 http://t.co/nDTLJ15ZpU	0
@SouthwestAir missing out on over 6,000 points in one account. They're now spread over four assuming I create accounts for them	0
@JetBlue love you guys. You know that. But I paid for prem. wifi toplay @vainglorygame. No go. Ping terrible / up too http://t.co/CmjRIWOP7O	0
@JetBlue why are you always so amazing! #jetblue #trueblue http://t.co/iIMTJxcvLG	2
@USAirways well that is not going to help. I'vebeen on hold over 3 hrs & my client wants his ff nbr in the record he's elite wAA	0
@VirginAmerica come back to #PHL already. We need you to take us out of this horrible cold. #pleasecomeback http://t.co/gLXFwP6nQH	2
@united okay. Thanks.	1
@SouthwestAir just announced non-stop flights to Dallas from Columbus. Well next time @iGotMonte best you'll have less time airport hopin 😂😂	1
@JetBlue can you tweet #closepwcs to get the word out?😢	0
@JetBlue thanks for the heads up about the 2 hour delay #sarcasm #patienceiswearingthin #woof	0
@USAirways the call hung up on me..	0
@united have since dropped to 2 layovers but still not acceptable.	0
@united ua1673 still waiting! Supposed to depart 9:08	0
@united - it is possible to make a ticket change via Twitter? Traveling internationally and can't make calls... Thanks in advance!	1
@united blood services, make your appt. today! 18009174929 http://t.co/6UXwPaduGS	1
@SouthwestAir I'm getting leathery from the heat on 4251 before I even get to Vegas....	0
@JetBlue No, it's weird!! I picked other cities just to test, those worked...not the one I want. Works on phone though, so I'll use that.	1
@USAirways done it! Process initiated Saturday morning. Can't get info with website issues & inadequate phone coverage. How 2 get update??	0
@SouthwestAir: Tried for VIP Live in The Vineyard but yr site went down, by the time I got in 2 redeem pts those packages gone.	0
@united - I really down think downgrading the booze/food selections at the club is a good way to go. How about you look @aircanada?	0
@JetBlue what are the chances of actually flying out of Charleston today?? Cold, rainy weather in the south of all places...	2
Thank U 😘 “@JetBlue: @ItsLaLoca But of course! Safety is always 1st! We'll make sure to handle her with CARE and LOVE! :)”	2
@USAirways 5223 out of Gainesville, FL	1
@AmericanAir I've been trying to reach your customer service for TWO days. I have received zero response. Never traveling AA again.	0
@USAirways - flights 4500 AND 403 delayed for "crew availability?" What gives? I'm getting to TPA 2.5 hrs past my scheduled arrival.	0
@USAirways called 3x & it says high call volumes call back. At $1 a minute for international calls is there any way someone can contact me?	0
@united This is probably the least dependable airline in the Western Hemisphere. @united does not belong in Star Alliance, but SkyTeam	2
@JetBlue I'll see you on board again soon!	2
@united I believe you have to follow me in order for me send you a DM	1
@americanair thanks for no fresh food on my cross country flight and for making my connection so close No time to eat. TPA-DFW-LAX	0
@USAirways , I am embarrassed for us air and their inability to manage during weather delays.handling of # 4435 is an example	0
@AmericanAir I've tried ten times now last night and this morning...how many times should I try? Have meetings to make tonight in ATX.	0
@united ,now you have Cancelled Flightled my wife and daughter's flt?? What's going on? Follow me so I can dm details.	0
@united do you know how to use twitter bro? Your terminal looks like it's in Bosnia. Here's another pic. http://t.co/M9Nywr5Kbs	0
@SouthwestAir if you are going to be inconsistent enforcing your rules, I'd prefer you not randomly take it out on freq flyers that obey	0
@united or us air: http://t.co/Eis9hcNPrO	1
@USAirways been on hold for 45 minutes. Is there a better time to call? This is getting ridiculous	0
@USAirways I didn't make a reservation yet. It's about changing name on my dividend miles account	1
@united the nightmare continues... http://t.co/TsvgbrL15f	0
@AmericanAir I can hardly believe it! Bundle up and stay warm! 😉	2
@united so? Found anything or just showing off? You do realise that the morning flight that you Cancelled Flightled was more pricey than the evening?	0
@AmericanAir Thank you for the response. When I book I've tried my AA number and my US Airways number and each time it doesn't pick it up	1
@SouthwestAir @ PIT- Gate A1! Big shout out to the lady trying to track him down!	2

@united I'm on one of your 757-300 between JFK and LAX.When r u upgrading planes?Plane has no Screens,lousy seats And that's in UnitedFirst.

0

@JetBlue exactly why is my flight delayed? 599 BDL to DCA? Can't seem to get an answer

0

@united thats weak. See ya 👋 Hey @VirginAmerica !!

0

@AmericanAir $90 dollar RT ticket to Chicago? Yes, Please!

2

@USAirways Baggage Team? Recording tells me my bag still hasn't been found. And delayed baggage link on web conveniently not working. #worst

0

@united @USAirways @AmericanAir @americanone one of you has my bag! Claim 4016688561 and i want it in MGA!!!! Now!!!

0

@JetBlue Thank you for your excellent customer service - resolved issue quickly.

2

@USAirways @AmericanAir can someone help me with some travel issues today?

1

@SouthwestAir I was under the impression when there is an 8 hour delay in your flight because of equipment failure, compensation is offered?

1

@united Of course. That was the start of my trip 3 wks. ago. Its gone further downhill on my return.

0

@SouthwestAir Any way you can help with entry to Vegas event? My Boyfriend & I have been @Imaginedragons fans since 2009. They are awesome!

1

@USAirways 4 hrs and counting today alone... like I don't have other things to accomplish today than to just keep holding!!!

0

@USAirways 1 person to check in 50 people and the plane boards in 20 minutes and he is telling people @AmericanAir exec bene's not honored

0

@AmericanAir got it, so it's just paying extra not to sit in the way back. Awesome. Never again.

0

@united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment. Super nice agent at gate C4 ORD

2

@united Tried filling out the status match form and got hit with an error message. How can I tell if it went through? http://t.co/JbDkxd6eFz

0

@united Flight 211/ORD gate agent tried to prevent me from taking onboard a bag I've used for 15 years! Flight crew was more reasonable!

0

@JetBlue thanks for bringing my son home to me.

2

@USAirways I'm supposed to fly through Dallas. Can you help me get a new itinerary?

1

@JetBlue kids fly. Don't hire people who don't care about them. This guy. #jetblue http://t.co/clvlhfgUZw

0

@JetBlue who do you think is gonna win Mayweather or Pacquiao?

1

@USAirways and at this point I don't need sorry, I need a revers agt to pick up the call so maybe we can make the 11:30 flight today

0

@JetBlue flight 894, first officer not even at the airport wow!!!!!! Unreal, staff waited until we all boarded to announce we are delayed.

0

@VirginAmerica @ladygaga @carrieunderwood Julie Andrews first but Lady Gaga wow'd me last night. Carrie? Meh.

1

@JetBlue yesterday's deal?

1

@USAirways it's unacceptable the way your agents at the gate treat paying customers!!!

0

@USAirways yes, i am as well. **FIVE** HOURS ON HOLD, FOLKS. Can you PLEASE tell me if this is typical?! Trying to be understanding here.

0

@SouthwestAir @challemann flying to LGA in the dead of winter? #jvstatus EWR & JFK is always the intelligent option.

0

@JetBlue Thanks, it's for next weekend though so my guess is it will only go higher.

1

@SouthwestAir thanks for losing my luggage

0

@AmericanAir after all that weve been through today as a courtesy to not allow a passenger with an oxgen tank sit up there is bad business

0

@USAirways please respond to me. I've been on hold on the reservations line for an hour and 45 minutes. I would really appreciate it.

0

@USAirways @AmericanAir How r u supposed to change flights when u can't get thru to reservations? #OneHourOnHold

0

@JetBlue oh. Makes sense. My bad.

1

@AmericanAir leave us stranded, send baggage with important medication to different city for 4days&apologise with a $50 voucher. appalling.

0

@SouthwestAir Fantastic! Thank you!

2

@JetBlue Thx for the pointer, but Im good with the big monitor. Any advice on who I should pick to come our of the Western Conf (NBA)?

1

@SouthwestAir How do I enter passport information on an existing reservation before check in?

1

.@JetBlue yes and not boarding at 6:44. Good luck with that. Push wheels up to reality. Dare you.

0

@united I can't even fit my name on the first two lines, yes... Please do pass on feedback. This is a big downgrade from previous years.

0

@united pedophile airline. Split myself and my 10 yr old daughter rows apart on flight 1254 to boston

0

@united Turkish Airlines rebooked us a United flight on our second leg from FRA -> IAD. Is there any way to check if upgrades are available?

1

@SouthwestAir Please update your website

0

@USAirways landed safely everything worked out.

2

@united i need my confirmation number! Can you give it to me?

1

@JetBlue just leave certain things to the kids.

1

@SouthwestAir i just recieved an email from your memphis station hopefully they have my bag.

0

@AmericanAir I've been tryin to use my voucher to book a flight the last 2days. Lines are busy. Plse help me?The flight may go up.

0

@USAirways Now the next plane had a broken seat! My row! Another hour delay! #mad

0

@JetBlue heading to Buffalo... trading the cold in Boston for colder in Buffalo... Maybe the Caribbean next time?

2

@united thank you. I will address it with them

2

@AmericanAir @sa_craig no gate agent, and only 3 PA updates for 3 hours, hinted at abandonment. horrible experience for all passengers.

0

@USAirways also, can you explain why, when I checked in, on the US Airways site, & picked "Standby for 1st" I was not put on the list?

1

@VirginAmerica lost my luggage 4 days ago on flight VX 112 from LAX to IAD & I'm calling every day, no response.Please give me back my stuff

0

@JetBlue: So excited to hear about your move towards international travel from Long Beach Airport!

2

@united you are making me miss big snow in Montana. Not cool.

0

@AmericanAir If it's in my backpack, why do I need to see agent?

0

@united @FAANews unacceptable practice to leave Cancelled Flighted flight passengers to sleep on cement with no pillows #UA1724 http://t.co/nDTLJ15ZpU

0

@SouthwestAir missing out on over 6,000 points in one account. They're now spread over four assuming I create accounts for them

0

@JetBlue love you guys. You know that. But I paid for prem. wifi toplay @vainglorygame. No go. Ping terrible / up too http://t.co/CmjRIWOP7O

0

@JetBlue why are you always so amazing! #jetblue #trueblue http://t.co/iIMTJxcvLG

2

@USAirways well that is not going to help. I'vebeen on hold over 3 hrs & my client wants his ff nbr in the record he's elite wAA

0

@VirginAmerica come back to #PHL already. We need you to take us out of this horrible cold. #pleasecomeback http://t.co/gLXFwP6nQH

2

@united okay. Thanks.

1

@SouthwestAir just announced non-stop flights to Dallas from Columbus. Well next time @iGotMonte best you'll have less time airport hopin 😂😂

1

@JetBlue can you tweet #closepwcs to get the word out?😢

0

@JetBlue thanks for the heads up about the 2 hour delay #sarcasm #patienceiswearingthin #woof

0

@USAirways the call hung up on me..

0

@united have since dropped to 2 layovers but still not acceptable.

0

@united ua1673 still waiting! Supposed to depart 9:08

0

@united - it is possible to make a ticket change via Twitter? Traveling internationally and can't make calls... Thanks in advance!

1

@united blood services, make your appt. today! 18009174929 http://t.co/6UXwPaduGS

1

@SouthwestAir I'm getting leathery from the heat on 4251 before I even get to Vegas....

0

@JetBlue No, it's weird!! I picked other cities just to test, those worked...not the one I want. Works on phone though, so I'll use that.

1

@USAirways done it! Process initiated Saturday morning. Can't get info with website issues & inadequate phone coverage. How 2 get update??

0

@SouthwestAir: Tried for VIP Live in The Vineyard but yr site went down, by the time I got in 2 redeem pts those packages gone.

0

@united - I really down think downgrading the booze/food selections at the club is a good way to go. How about you look @aircanada?

0

@JetBlue what are the chances of actually flying out of Charleston today?? Cold, rainy weather in the south of all places...

2

Thank U 😘 “@JetBlue: @ItsLaLoca But of course! Safety is always 1st! We'll make sure to handle her with CARE and LOVE! :)”

2

@USAirways 5223 out of Gainesville, FL

1

@AmericanAir I've been trying to reach your customer service for TWO days. I have received zero response. Never traveling AA again.

0

@USAirways - flights 4500 AND 403 delayed for "crew availability?" What gives? I'm getting to TPA 2.5 hrs past my scheduled arrival.

0

@USAirways called 3x & it says high call volumes call back. At $1 a minute for international calls is there any way someone can contact me?

0

@united This is probably the least dependable airline in the Western Hemisphere. @united does not belong in Star Alliance, but SkyTeam

2

@JetBlue I'll see you on board again soon!

2

@united I believe you have to follow me in order for me send you a DM

1

@americanair thanks for no fresh food on my cross country flight and for making my connection so close No time to eat. TPA-DFW-LAX

0

@USAirways , I am embarrassed for us air and their inability to manage during weather delays.handling of # 4435 is an example

0

@AmericanAir I've tried ten times now last night and this morning...how many times should I try? Have meetings to make tonight in ATX.

0

@united ,now you have Cancelled Flightled my wife and daughter's flt?? What's going on? Follow me so I can dm details.

0

@united do you know how to use twitter bro? Your terminal looks like it's in Bosnia. Here's another pic. http://t.co/M9Nywr5Kbs

0

@SouthwestAir if you are going to be inconsistent enforcing your rules, I'd prefer you not randomly take it out on freq flyers that obey

0

@united or us air: http://t.co/Eis9hcNPrO

1

@USAirways been on hold for 45 minutes. Is there a better time to call? This is getting ridiculous

0

@USAirways I didn't make a reservation yet. It's about changing name on my dividend miles account

1

@united the nightmare continues... http://t.co/TsvgbrL15f

0

@AmericanAir I can hardly believe it! Bundle up and stay warm! 😉

2

@united so? Found anything or just showing off? You do realise that the morning flight that you Cancelled Flightled was more pricey than the evening?

0

@AmericanAir Thank you for the response. When I book I've tried my AA number and my US Airways number and each time it doesn't pick it up

1

@SouthwestAir @ PIT- Gate A1! Big shout out to the lady trying to track him down!

2