mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@AmericanAir I'm not sure what happened to my USAirways status when the merger took place.	0
@JetBlue when can we start Flight Booking Problems flights for November?	1
@united WHy is my KTN not showing on my boarding? Why is TSA pre-check not applying to my boarding pass?	1
@united UA1731 - Denver to Austin... Still on the ground...	0
@AmericanAir hi how are you	1
@USAirways why would you board ppl on a plane b4 its their turn to de-ice? Why would you have ppl then wait through the hour long process?	0
@AmericanAir Toby hates you lol	0
@SouthwestAir Thank You. We'll be in touch! #MoveAboutTheCountry	2
@USAirways thanks 4 making it impossibly expensive 2 change 2 a flight leaving less than 24 hrs earlier than my reservation #1lesscustomer	0
@AmericanAir Cancelled Flightled flight from fresno then rebooked for LAX now flight Cancelled Flightled again and its midnight with no more hotel available???	0
@JetBlue great smooth flight too! 👏👍	2
@AmericanAir delayed.....wow	0
@AmericanAir I need to order a special meal and I can't reach AA. Been on hold for over 2 hours	0
@SouthwestAir @TomVH just get the RR credit card and get the points of family that way	1
@united Any chance you are allowing reFlight Booking Problems yet for travel out of Denver this weekend due to impending storm?	1
@AmericanAir Here is the photo ;) http://t.co/VMqUURZUpW	1
@SouthwestAir is offering #CompanionPasses to Atlanta residing frequent fliers! http://t.co/mdN5ED58ze	1
@united thanks for a terrible experience at EWR. Customers should be treated as a priority, not as an inconvenience #tryagain	0
@JetBlue not to mention the fact that we paid extra just to fly jetblue thinking it was the most reliable..	0
@USAirways I have received two reservation check-ins for two different flights for my one flight tomorrow morning. Need assistance ASAP	1
@USAirways how do I change flights . 3 hours is crazy please help	0
@AmericanAir your cabin 'thank you' message reminds people about having choices when they fly. I will be choosing another airline next time.	0
@JetBlue what's the status of flight 1272 diverted to RIC? When will it depart back for LGA?	1
@united + UA has been rolling out improvements too, we think. Hoping they'll catch up soon? Meantime, ANA is our preference!	1
@USAirways no online clearly states I can NOT- It says to call res. I already explained that.	0
@SouthwestAir @jlittle100 Double up with this comment. PHL to anywhere South Florida is GONE GONE GONE. Hello US Air	0
@JetBlue follow for DM please	1
@USAirways @HirasmusBidragi will try.. Now stuck on tarmac waiting on gate. :( may miss 9:25 connection #883)	0
@AmericanAir Thank you, but I'll be Cancelled Flighting my return flight, as I've already rebooked with another airline so I can get home today.	1
@USAirways patience is what my connecting flight will need. Why do you guys do this to me every time I travel? Every. Single. Time.	0
@united no- we are boarding- but why can't your agents, on the phone, taking care of 1K travellers, link reservations?!?!!	0
@united Checking tracing information. You got 2 numbers wrong in my phone number & how did a turquoise duffle bag become a black laptop bag?	0
@USAirways @JosephTReis Can't believe advice to call customer service. I was on hold for 3 hrs this morning and finally gave up.	0
@JetBlue I do! The best airline wifi ever. Thank you!	2
@USAirways @AmericanAir Just had to buy a "safety" ticket online. You'll refund whichever ticket(s) are unused, in full, without penalty.	1
@VirginAmerica is there special assistance if I travel alone w/2 kids and 1 infant? Priority boarding?	1
@SouthwestAir we've been at the gate a long time. We're gonna miss our connection at MDW. Ack! http://t.co/qRXvZFrD1Z	0
@united 2 employee yelled at her. 3 employee stood with others whispering and pointing at her from behind counter	0
@united plus what about food? And taxis?	0
@USAirways not to mention the fact that my flight was delayed BECAUSE YOUR COMPUTERS WERE DOWN	0
@united of the airplane otherwise they would call the Police, because the flight had to take off before 12h30am	0
@JetBlue why haven't you allowed for flight changes into the NY area airports tonight? Everyone is saying travel is treacherous.	0
@JetBlue haha. TY. Do you know what time that lane opens at Logan?	2
@SouthwestAir No like I said I could not reach anyone at your company so I had to rent a car and chalk the whole thing up to a loss	0
@AmericanAir wasn't just a delay. Your counter wouldn't take a valid CAC card as a valid ID which is needed for a TSA precheck on pass	0
@SouthwestAir A-List Pref credit card holder called exclusive # and hung up after on hold for 14 min. What gives???	0
@AmericanAir Nope. Couldn't make changes online and after 90 mins on hold and time dealing w/ the rude rep, the 24 hour window has closed.	0
@united I'm rebooked on a flight tomorrow even though I had 1st class seat orig I have a lousy coach seat	0
@united And there is no direct phone number for status match desk? I really regret Flight Booking Problems with @united now.	0
@JetBlue why don't you fly to #nashville? :(	1
@USAirways If I am traveling with an infant in my lap, is there anything I need to do to notify you?	1
@JetBlue Flight 136 departed Phoenix at 1:30 am	1
@USAirways does anyone actually work at the dividend miles department? http://t.co/BgtJFmnEOT	0
@SouthwestAir iPhone app now has passbook support! Whoot! It's the little things in life... 😜	2
@SouthwestAir can you follow and we'll proceed?	1
@AmericanAir in miami and the agents Rachel Wong and Marisol Pimentel were very pleasant in a world of chaos a BIG .thank u	2
“@SouthwestAir: #IfThe80sNeverStopped, we'd still be rocking out to this chart-topping hit". What? The 80's are over?	1
@united cabin crew were huge offenders, stood as a conversational cluster blocking exiting passengers	0
@JetBlue Thank you so much! I wasn't sure since in know the limit is 4 ozs. Excited to fly with JetBlue!	2
@united @44Stocker my wife Sarah stocker did also called but could not connect me to customer service	0
@AmericanAir Fuck you.	0
@AmericanAir is there something wrong with the website? no matter what flight I select, it says it's no longer available.	0
@united I would understand if weather was the issue, but bc of airline maintenance I had to sleep on an airport floor and lose an entire day	0
@united can I get some help changing a ticket. 40 minutes on hold and counting....	0
@SouthwestAir What's with the pricing cache?! About to book a flight, refreshed the page, & the price jumped from $73 to $159. Ridiculous. 😑	0
@AmericanAir how do you NOT do maintenance on #MD80 while it sits for two days? Frozen lines found after its boarded? Come on! #faail #mci	0
@AmericanAir after running from one flight, because we had 10 mins, to our next flight, we then sat on our plane for an hour.	0
@united if I have credit from a flight I Cancelled Flightled does the new flt have to be booked by 1 yr from orig purchase date or flown by that date?	1
@USAirways Mobile boarding pass email.	1
@SouthwestAir Had a bad experience with them last week. They broke my bicycle that I had brought with me to do a bike ride in Fla. Why?	0
@JetBlue bags hv been posted on board for flight424 on carsl 4. Now switched to carsl 5. It's comedic watching passengers run frm 1 to othr	0
@united I attempted to book a ticket 3 times and kept getting a 'error' message. I hope you didn't still charge me.	0
@AmericanAir is non existent and I will take this as far as needed.Why hide behind a corporate logo? Provide a number #tcf #useless #amateur	0
@USAirways if a passenger is to large to put down the armrest and now is using part of my seat, what is my recourse? #nothappy	0
@united wanted to point out that not one United crew has been sympathetic. Questions unanswered. MileagePlus is starting to look like a joke	0
@united You must follow me in order for me to send you a direct message if that is what you meant.	1
@AmericanAir @ejacqui If you updated the screens, then people would know the Late Flightst info, good or bad. And that wouldn't work because...	0
@JetBlue they are now being sent off the plane? Does anyone at JetBlue have a clue?	0
@AmericanAir no other (what should be valid) Circle Pacific itineraries can be booked either - always makes all US dest. invalid 4 last leg	0
@united if u miss first leg of ur flight, you have to pay hundreds of $'s just to keep your second leg? How much to keep my earned miles?	0
@united do you guys have any working planes?	0
@SouthwestAir My wife needs help. She is stranded in Chicago and can't get out until Monday. They won't find her bag because volume too high	0
@SouthwestAir is seriously THE WORST. I don't remember the last time I or someone I knew had a flight that wasn't delayed / Cancelled Flightled / etc!	0
@SouthwestAir wifi on my plane but I gotta pay for it? Help your broke homegirl out✈️📱	0
@united nice. I wonder how you pick who to respond to? Maybe only happy customers are easier. I wonder how many of those you have left.	0
@SouthwestAir great flight got us back on time! Thanks	2
@AmericanAir that would be appreciated. Just please don't send me to the same page with long form & limited characters. Direct email?	0
@USAirways ok my 4th try today....giving up at 12.45am after 138 minute hold time. #terrible http://t.co/Ps9Q9RPSiL	0
@united Bag MIA since Wednesday. Still no word where it is or if we'll ever see it again. #lostluggage #frustrated	0
@JetBlue Statement on #Lufthansa Incentive Offer - Digital Journal http://t.co/GqP69g9ZGW	1
@JetBlue thanks for letting us know. Hoping for no more delays!	2
@AmericanAir why won't u deliver my luggage? Almost two days and holding on the phone for over 4 hrs. Help!	0
@JetBlue thank you. Is there a possibility it will change?	1
“@AmericanAir: @Andrew_Wasila We're sorry you were uncomfortable, Andrew. What can we do for you?” SMA	0
@SouthwestAir Are you announcing any more winners to the #DestinationDragons @Imaginedragons show @VelourLive in UTAH this weekend? #Lucky	1
@AmericanAir I still can't get through to change my flight. This is really important plz help!	0
@united does asap mean two hours worth of delay and a return to the terminal to count the luggage a third time? #gottogetbetter	0
@JetBlue my mom's baggage is lost, in fly 1557 fort lauderdale-Bogotá today, Colombian employees treated us badly , need help please	0
@united Not to belabor my point,but shouldn't I be able to put a laptop bag above my seat? Why is it announced to leave it for rollers? Thx	0
@JetBlue you are missing the point. The flight left an hour Late Flight. Why are you allowed to be that Late Flight, and still charge me $50 and 10hrs?	0

@AmericanAir I'm not sure what happened to my USAirways status when the merger took place.

0

@JetBlue when can we start Flight Booking Problems flights for November?

1

@united WHy is my KTN not showing on my boarding? Why is TSA pre-check not applying to my boarding pass?

1

@united UA1731 - Denver to Austin... Still on the ground...

0

@AmericanAir hi how are you

1

@USAirways why would you board ppl on a plane b4 its their turn to de-ice? Why would you have ppl then wait through the hour long process?

0

@AmericanAir Toby hates you lol

0

@SouthwestAir Thank You. We'll be in touch! #MoveAboutTheCountry

2

@USAirways thanks 4 making it impossibly expensive 2 change 2 a flight leaving less than 24 hrs earlier than my reservation #1lesscustomer

0

@AmericanAir Cancelled Flightled flight from fresno then rebooked for LAX now flight Cancelled Flightled again and its midnight with no more hotel available???

0

@JetBlue great smooth flight too! 👏👍

2

@AmericanAir delayed.....wow

0

@AmericanAir I need to order a special meal and I can't reach AA. Been on hold for over 2 hours

0

@SouthwestAir @TomVH just get the RR credit card and get the points of family that way

1

@united Any chance you are allowing reFlight Booking Problems yet for travel out of Denver this weekend due to impending storm?

1

@AmericanAir Here is the photo ;) http://t.co/VMqUURZUpW

1

@SouthwestAir is offering #CompanionPasses to Atlanta residing frequent fliers! http://t.co/mdN5ED58ze

1

@united thanks for a terrible experience at EWR. Customers should be treated as a priority, not as an inconvenience #tryagain

0

@JetBlue not to mention the fact that we paid extra just to fly jetblue thinking it was the most reliable..

0

@USAirways I have received two reservation check-ins for two different flights for my one flight tomorrow morning. Need assistance ASAP

1

@USAirways how do I change flights . 3 hours is crazy please help

0

@AmericanAir your cabin 'thank you' message reminds people about having choices when they fly. I will be choosing another airline next time.

0

@JetBlue what's the status of flight 1272 diverted to RIC? When will it depart back for LGA?

1

@united + UA has been rolling out improvements too, we think. Hoping they'll catch up soon? Meantime, ANA is our preference!

1

@USAirways no online clearly states I can NOT- It says to call res. I already explained that.

0

@SouthwestAir @jlittle100 Double up with this comment. PHL to anywhere South Florida is GONE GONE GONE. Hello US Air

0

@JetBlue follow for DM please

1

@USAirways @HirasmusBidragi will try.. Now stuck on tarmac waiting on gate. :( may miss 9:25 connection #883)

0

@AmericanAir Thank you, but I'll be Cancelled Flighting my return flight, as I've already rebooked with another airline so I can get home today.

1

@USAirways patience is what my connecting flight will need. Why do you guys do this to me every time I travel? Every. Single. Time.

0

@united no- we are boarding- but why can't your agents, on the phone, taking care of 1K travellers, link reservations?!?!!

0

@united Checking tracing information. You got 2 numbers wrong in my phone number & how did a turquoise duffle bag become a black laptop bag?

0

@USAirways @JosephTReis Can't believe advice to call customer service. I was on hold for 3 hrs this morning and finally gave up.

0

@JetBlue I do! The best airline wifi ever. Thank you!

2

@USAirways @AmericanAir Just had to buy a "safety" ticket online. You'll refund whichever ticket(s) are unused, in full, without penalty.

1

@VirginAmerica is there special assistance if I travel alone w/2 kids and 1 infant? Priority boarding?

1

@SouthwestAir we've been at the gate a long time. We're gonna miss our connection at MDW. Ack! http://t.co/qRXvZFrD1Z

0

@united 2 employee yelled at her. 3 employee stood with others whispering and pointing at her from behind counter

0

@united plus what about food? And taxis?

0

@USAirways not to mention the fact that my flight was delayed BECAUSE YOUR COMPUTERS WERE DOWN

0

@united of the airplane otherwise they would call the Police, because the flight had to take off before 12h30am

0

@JetBlue why haven't you allowed for flight changes into the NY area airports tonight? Everyone is saying travel is treacherous.

0

@JetBlue haha. TY. Do you know what time that lane opens at Logan?

2

@SouthwestAir No like I said I could not reach anyone at your company so I had to rent a car and chalk the whole thing up to a loss

0

@AmericanAir wasn't just a delay. Your counter wouldn't take a valid CAC card as a valid ID which is needed for a TSA precheck on pass

0

@SouthwestAir A-List Pref credit card holder called exclusive # and hung up after on hold for 14 min. What gives???

0

@AmericanAir Nope. Couldn't make changes online and after 90 mins on hold and time dealing w/ the rude rep, the 24 hour window has closed.

0

@united I'm rebooked on a flight tomorrow even though I had 1st class seat orig I have a lousy coach seat

0

@united And there is no direct phone number for status match desk? I really regret Flight Booking Problems with @united now.

0

@JetBlue why don't you fly to #nashville? :(

1

@USAirways If I am traveling with an infant in my lap, is there anything I need to do to notify you?

1

@JetBlue Flight 136 departed Phoenix at 1:30 am

1

@USAirways does anyone actually work at the dividend miles department? http://t.co/BgtJFmnEOT

0

@SouthwestAir iPhone app now has passbook support! Whoot! It's the little things in life... 😜

2

@SouthwestAir can you follow and we'll proceed?

1

@AmericanAir in miami and the agents Rachel Wong and Marisol Pimentel were very pleasant in a world of chaos a BIG .thank u

2

“@SouthwestAir: #IfThe80sNeverStopped, we'd still be rocking out to this chart-topping hit". What? The 80's are over?

1

@united cabin crew were huge offenders, stood as a conversational cluster blocking exiting passengers

0

@JetBlue Thank you so much! I wasn't sure since in know the limit is 4 ozs. Excited to fly with JetBlue!

2

@united @44Stocker my wife Sarah stocker did also called but could not connect me to customer service

0

@AmericanAir Fuck you.

0

@AmericanAir is there something wrong with the website? no matter what flight I select, it says it's no longer available.

0

@united I would understand if weather was the issue, but bc of airline maintenance I had to sleep on an airport floor and lose an entire day

0

@united can I get some help changing a ticket. 40 minutes on hold and counting....

0

@SouthwestAir What's with the pricing cache?! About to book a flight, refreshed the page, & the price jumped from $73 to $159. Ridiculous. 😑

0

@AmericanAir how do you NOT do maintenance on #MD80 while it sits for two days? Frozen lines found after its boarded? Come on! #faail #mci

0

@AmericanAir after running from one flight, because we had 10 mins, to our next flight, we then sat on our plane for an hour.

0

@united if I have credit from a flight I Cancelled Flightled does the new flt have to be booked by 1 yr from orig purchase date or flown by that date?

1

@USAirways Mobile boarding pass email.

1

@SouthwestAir Had a bad experience with them last week. They broke my bicycle that I had brought with me to do a bike ride in Fla. Why?

0

@JetBlue bags hv been posted on board for flight424 on carsl 4. Now switched to carsl 5. It's comedic watching passengers run frm 1 to othr

0

@united I attempted to book a ticket 3 times and kept getting a 'error' message. I hope you didn't still charge me.

0

@AmericanAir is non existent and I will take this as far as needed.Why hide behind a corporate logo? Provide a number #tcf #useless #amateur

0

@USAirways if a passenger is to large to put down the armrest and now is using part of my seat, what is my recourse? #nothappy

0

@united wanted to point out that not one United crew has been sympathetic. Questions unanswered. MileagePlus is starting to look like a joke

0

@united You must follow me in order for me to send you a direct message if that is what you meant.

1

@AmericanAir @ejacqui If you updated the screens, then people would know the Late Flightst info, good or bad. And that wouldn't work because...

0

@JetBlue they are now being sent off the plane? Does anyone at JetBlue have a clue?

0

@AmericanAir no other (what should be valid) Circle Pacific itineraries can be booked either - always makes all US dest. invalid 4 last leg

0

@united if u miss first leg of ur flight, you have to pay hundreds of $'s just to keep your second leg? How much to keep my earned miles?

0

@united do you guys have any working planes?

0

@SouthwestAir My wife needs help. She is stranded in Chicago and can't get out until Monday. They won't find her bag because volume too high

0

@SouthwestAir is seriously THE WORST. I don't remember the last time I or someone I knew had a flight that wasn't delayed / Cancelled Flightled / etc!

0

@SouthwestAir wifi on my plane but I gotta pay for it? Help your broke homegirl out✈️📱

0

@united nice. I wonder how you pick who to respond to? Maybe only happy customers are easier. I wonder how many of those you have left.

0

@SouthwestAir great flight got us back on time! Thanks

2

@AmericanAir that would be appreciated. Just please don't send me to the same page with long form & limited characters. Direct email?

0

@USAirways ok my 4th try today....giving up at 12.45am after 138 minute hold time. #terrible http://t.co/Ps9Q9RPSiL

0

@united Bag MIA since Wednesday. Still no word where it is or if we'll ever see it again. #lostluggage #frustrated

0

@JetBlue Statement on #Lufthansa Incentive Offer - Digital Journal http://t.co/GqP69g9ZGW

1

@JetBlue thanks for letting us know. Hoping for no more delays!

2

@AmericanAir why won't u deliver my luggage? Almost two days and holding on the phone for over 4 hrs. Help!

0

@JetBlue thank you. Is there a possibility it will change?

1

“@AmericanAir: @Andrew_Wasila We're sorry you were uncomfortable, Andrew. What can we do for you?” SMA

0

@SouthwestAir Are you announcing any more winners to the #DestinationDragons @Imaginedragons show @VelourLive in UTAH this weekend? #Lucky

1

@AmericanAir I still can't get through to change my flight. This is really important plz help!

0

@united does asap mean two hours worth of delay and a return to the terminal to count the luggage a third time? #gottogetbetter

0

@JetBlue my mom's baggage is lost, in fly 1557 fort lauderdale-Bogotá today, Colombian employees treated us badly , need help please

0

@united Not to belabor my point,but shouldn't I be able to put a laptop bag above my seat? Why is it announced to leave it for rollers? Thx

0

@JetBlue you are missing the point. The flight left an hour Late Flight. Why are you allowed to be that Late Flight, and still charge me $50 and 10hrs?

0