text
stringlengths 12
186
| label
int64 0
2
|
---|---|
@AmericanAir I would like to be reimbursed for my shuttle from Denver after #1080 diversion 6+ hours sitting in plane and mech problems | 0 |
@united bags are still in Houston since Friday and still have not been reimbursed the baggage fee. | 0 |
@united Want to book a multi-city fare. Have miles for 1of 2 flights. An option to pay for 1st flight with miles +2nd with UMP Visa? Thanks! | 1 |
@united how does that help me with my customers that I couldn't meet with (and subsequently lost)? | 0 |
@USAirways Is $99 companion ticket benefit of Premier World MasterCard still limited to USAirways flights or do AA now qualify as well? | 1 |
@USAirways Feeling helpless at Tanpa airport. How can I talk to someone. Flight delayed 4 times. Need help. Missed connections will be prob | 0 |
@USAirways @AmericanAir How do I merge my miles accounts? Your sites tell me my info don't match even though I can't find a difference. | 0 |
@USAirways @corybronze INCONVENIENCE? Are you people freaking nuts? This guy has TWO KIDS WITH HIM and you STRAND him in an airport! #FAIL | 0 |
@SouthwestAir I left something on a plane landing at Midway last night because I am a responsible adult -- got a number for me to call? TY! | 1 |
@SouthwestAir everything OK? This is my 3rd call for the day and this time I've been on hold for 1.5 hrs. I'll hang up and try again. | 0 |
@united Brandi Zabsonre in Denver deserves a raise for bringing delight into a terrible travel situation. big ups http://t.co/TK3aOpdtSQ | 2 |
.@USAirways trying to get a partner PNR, and have spent more than 1 hour on hold. I know its snowing somewhere, but this is awful | 0 |
@JetBlue I want to add, my flight to Mexico was on Air Canada. Same exact situation, but with none of the problems I've had with Jet Blue. | 0 |
@SouthwestAir I did. Still haven't heard a thing. | 0 |
@united Rhonda C. at Atlanta airport redeemed you guys. She got us straightened out. | 2 |
@united WHERE IS MY FUCKING BAG?!?! Where the fuck is my fucking bag??? TELL ME NOW OR GIVE ME A NUMBER TO CALL A HUMAN. SAN68059M | 0 |
@USAirways I'm enjoying my flights so far! You're doing a great job. Today's been tough, so thanks for making my flights comfortable. | 2 |
@VirginAmerica does Virgin America fly direct from Seattle to NYC or Boston? | 1 |
@USAirways here's to sitting on hold for 4 hrs flight Cancelled Flighted and they disconnect twice. #fend4urself #stranded #diverted | 0 |
Hey @united, this is your job, don't give me the safety spin. This is the same plane that broke on the original flight out. #unitedSucks | 0 |
@AmericanAir help us here !!! We are stuck here @jfk for more than 24hours! !we need to go home #flight919 #saveus | 0 |
@USAirways thanks for giving away my seat. Another fine job! http://t.co/r7ibqr4CYd | 2 |
@JetBlue flt1533 to Carta what is goin on?! 1st told plane coming from hangar, then gate change, now no one knows wat plane we're getting on | 0 |
@AmericanAir your DCA baggage claim employees should realize a please, a thank you and an apology can go a long way #customerservice #DCA | 0 |
@united United Club team is A+ & got me a seat Late Flightr. Still, not sure why a last min UAL Cancelled Flightlation costs me $ yet overbooked folks get $? | 0 |
@united You make it hard to fly with you. Delayed over an hour and now the plane is turning around & heading back to the gate. #connection? | 0 |
@SouthwestAir I managed to get sorted out over the phone. Good luck dealing with the snow in Texas! | 2 |
The saga of the @MelissaAFrancis bag delay w/ @United - will there be a reunion or will she be forced to go shopping? Stay tuned. | 0 |
@AmericanAir AND they Cancelled Flighted my flight and left me with no help to find a hotel to stay in. I slept in an airport for a night-_- | 0 |
@JetBlue Thank you guys! Brilliant customer service | 2 |
@virginamerica.. Can you help? Left my blazer in. Kooples jacket bag at 3rd row second seat from right gate 36 T3 lax.. Flight to sfo | 1 |
@AmericanAir AA1675 now that the airplane has been sitting here for over 24 hrs,there are mechanical problems.BTW,the AA desk is unorganized | 0 |
@united The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/N2fvElcYgz | 1 |
@united I log in, view reservations, try view specific reservation & takes me back to login page, | 0 |
@united the supervisor on situation- Stacey took all our details-no claim number given to us | 0 |
@USAirways no word on delay reasons @LGB but Twitter is aflame with flight tracking computer crash. Rumors. True or Not? | 0 |
@SouthwestAir could I get a phone call from a customer service rep to get the issue resolved? | 0 |
@united 3 hours of sitting in the plane that hasn't left the Gate yet. 6 more hours of actual flying left. | 0 |
@united is to airlines as @comcast @XFINITY is to cable/internet | 0 |
@JetBlue If you "follow" me, I will be able to DM you. Thanks. | 2 |
@JetBlue Y U NO LET ME OUT AND MAKE FUN SIZE COOKIES #stuckonaplane #sos #babyfood | 0 |
@AmericanAir flight 65 delayed over 4 hours on 2/22, had no GF meals despite my early request, attendant seat fell on my leg #badservice | 0 |
@SouthwestAir Flight 52 got Cancelled Flightled 6 hrs before takeoff. No Customer Service. Been on hold for 30 minutes. | 0 |
@united you have Cancelled Flightled my flight UA922 for aircrft maintenance. I'm delayed 10 hours now. What's my refund options? | 0 |
@SouthwestAir Flight 3111 (N614SW) departs @MCO enroute to Indianapolis International Airport http://t.co/qefKFWZo7d | 1 |
@SouthwestAir loving the boarding to go to Chicago #KeepItMovin' | 2 |
@SouthwestAir Glad to know I'll be flying the luv airline tomorrow ;) | 2 |
@AmericanAir I have looked and I was told it was in Guatemala last night. No record of anywhere today. I need my clothing for work tomorrow. | 0 |
@AmericanAir @USAirways wonderful FC FA on flight 2062 pre dawn! Nice start to the day! | 2 |
@USAirways just Cancelled Flighted my flight and told me to call to rebook. Been on hold for 48 minutes at 4 am and still waiting | 0 |
@JetBlue no one yet but some, fl 8162 | 1 |
@VirginAmerica on VX399 from JFK to LA - dirty plane - not up to your standards. | 0 |
@SouthwestAir Thank you. I know ya'll can't control the weather. I appreciate ya'll working to get my flight rebooked the last two days. | 2 |
@USAirways why no ground crew at DCA when we're already Late Flight arriving #evenLate Flightr | 0 |
@JetBlue gr8 #Mint crew on #flight 123 to #LAX they're #Mintalicious #TrueBlueLove #ShelleyandMarcRock #travel #air | 2 |
@USAirways you got to be "F"ing kidding me Usairways, 2hours on hold listening to yall selling loans and Valentine Flowers...SMFH | 0 |
@JetBlue backlog is an hour at most, this is over two! Unacceptable!! | 0 |
@USAirways I'm not a frequent flyer with US airways, I'm qantas? Can I still get notifications? Thank you | 1 |
@united - you rebooked me to UA1764 after UA 3883 was Cancelled Flightled. I paid for first class ticket - but new seat is 38E. Can you please fix! | 0 |
@AmericanAir Cancelled Flighted flights, now I'm rerouted and have over 12 hrs of travel but you will bump paying customers for non revs. #custserv | 0 |
@united always a fucken nightmare with your airline. #fail #lazy #alwaysLate Flight #worstairlineever | 0 |
@southwestAir SWA agent Jacquie Plitt @Orangecounty SNA rudely tells me You're not going 2 CABO today or manana back 2 PHX flew @USAirways | 0 |
@SouthwestAir I'm not sure I did the messaging part right. Please let me know if you received it. | 1 |
@southwestair Cancelled Flightling flights due to winter weather is totally understandable, but it would sure be nice if you would answer your phones. | 0 |
YASSSSS. Da Fuccc- RT @JetBlue: Our fleet's on fleek. http://t.co/oAJ5mnuchA | 1 |
@AmericanAir not yet. I'm next in the terminal a customer service area. | 0 |
@united After our unscheduled refueling stop and missing 2 connecting flights we r home n looking 4ward to our bed and a big PB&J sandwich. | 0 |
@usairways I've been on hold for approaching 2 hrs for an issue when I changed my ticket online. Frustrating. | 0 |
@AmericanAir and just bad cs! I will be back on @JetBlue at least when you stuck they look out for you and apologize for any trouble | 0 |
@united Nope, still sitting at the gate! | 0 |
@JetBlue thank you!! | 2 |
@SouthwestAir you're killing me!! always #delayed from #SanDiego to #SF!! #ugh | 0 |
@JetBlue Wish Everyone felt like you | 2 |
.@SouthwestAir Yes, total of 4 hours on hold. With all the Cancelled Flightlations, one would think there would be more staff. Decided to cx and drive | 0 |
@SouthwestAir Your Terry is our hero. Got my husband back thru security to retrieve his cellphone in Austin. Terry (#85832) You Rock! | 2 |
@AmericanAir Can you check on he status of my EXP membership card? Need the physical card to access some international lounges soon. | 1 |
@USAirways cardholder is flying. We both have us airways and advantage cards which is more frustrating. | 0 |
@united just sent you a message on Facebook, how do I follow up a complaint re. Missing clothing out of checked baggage? | 0 |
@AmericanAir yes we did make it home. But by no means am I happy. I've always chosen AA as my 1st choice when flying, I'm rethinking that... | 0 |
@JetBlue i love this song <3 thanks @JetBlue | 2 |
@JetBlue can we get a honest update on departure of flite 454. Been on plane with infant children | 0 |
@JetBlue disappointed with the missed connection from ROC to SLC and no reimbursement even tho friend who is a pilot said it was due to ATC | 0 |
@USAirways 3818 delayed. blue skies all over. #whyisusairALWAYSDELAYED??? | 0 |
@AmericanAir there is a full flight of customers sitting on the plane waiting for baggage to be loaded on AA 356 in DFW - why? 2 hour delay | 0 |
@SouthwestAir I use to #LUV swa but after an hour and counting on hold, for a flight they Cancelled Flighted on me? #noluv | 0 |
@AmericanAir You could only get us on a flight 30 minutes before the funeral starts. We're stranded in Dallas w/o luggage for 2 days | 0 |
@united Another delayed United flight. I should not be this surprised or upset. I'm mostly disappointed I have to Cancelled Flight my trip with my dad | 0 |
@united yes. Bags came 1 hr after I arrived at baggage claim. Awful experience on the ground at BHM | 0 |
@united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain? | 1 |
@SouthwestAir freezing in the plane | 0 |
@united Left item n the seatback on UA1260. Is there any way to call DCA to ask if they have the item? Already submitted lost & found report | 1 |
@united 8602947, jon at http://t.co/58tuTgli0D, thanks. | 1 |
@USAirways @AmericanAir pissing off thousands of East coast customers. When the delay is longer than the flight, you = fail | 0 |
@SouthwestAir @flightspots about time! #mobileboarding is a must! | 1 |
@USAirways Why did you put my luggage on the plane after mine? Then not deliver it to me like you said? Now show the claim as closed online? | 0 |
@VirginAmerica thanks for gate checking my baggage on your full flight dfw-lax 883 and giving me early boarding too #sweet | 2 |
@SouthwestAir so when do we find out who won the imagine dragons contest? | 1 |
@united Thanks. This one was delayed an hour and a half prior to scheduled departure. | 0 |
@united tag numbers 0016 964012, 0016 964077, 0016 964078 - let's find these bags. | 0 |
@united seriously #fail on making strangers share a room | 0 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.