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@united. Is it reasonable to wait 45 mins for the bag you made me check because the flight staff couldn't police the overhead bins?
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@united funny I paid to check my bag and now flight 1086 is BEGGING folks to check bags for free 1 hour before flight. #notcool
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@USAirways so I can make a reservation
1
@USAirways Plus a US Airways - you need to do something about this! I left Philly to thaw out!!!! http://t.co/pKy7ZhnNRH
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@united Why was I forced to check my rollaboard on UA 715? Plenty of room in the overhead next to my seat. http://t.co/5xvNnmLTiW
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@AmericanAir trying to change flight via DFW tomorrow, can't get thru on phone, long wait then cut off x2, can you help please?
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@USAirways is there a number to call to modify reservation. Please help. Very frustrating with american and us air merger
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@JetBlue Two delays. A little proactive communication goes a long way. #howhardcanthatreallybe?
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@united for our birthdays my fiancé & I want to travel Late Flight April. You're our fave airline but Frontier has this: http://t.co/uayWrr45as :-/
1
@USAirways not impressed with your customer service. everyone has been unhelpful and incredibly rude.
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.@JetBlue ooookay @ABC that's silly of you. guess we're "watching" the oscars purely on Twitter reactions tonight. #oscars
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Who did this?!?!“@JetBlue: Our fleet's on fleek. http://t.co/kHZrCCyp2A”
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@united well the income flight to dca to take us to ewr was delayed and it made us miss our connection to FLL so yes hotels were necessary
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@united he has no priority and Iove it
2
@SouthwestAir really easy for locals to get down to the strip. book.
2
@AmericanAir that was the worst customer service experience ever. Too bad for you I'm a lawyer. Enjoy my wrath.
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@AmericanAir I would like a refund for this flight. They delayed the flight 5 times. I feel like you're making fun of us.
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@AmericanAir Hey you Cancelled Flightled my flight, and I can't get someone on the phone to rebook (2 hour wait minimum). Can I get some service?
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@AmericanAir My bag flew with AA while I flew with Delta, and I'm still not sure whose final carrier is referred to.
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@SouthwestAir I'm scheduled to come back tomorrow, finally but I don't know SWA hasn't flown out of @Fly_Nashville yet but @Delta has
1
@SouthwestAir give us some more clever advertising about #bagsflyfree is that because #badpolicy allows you to #cheatcustomers
0
@VirginAmerica - amazing customer service, again! 💕💕 RaeAnn in SF - she's the best! #customerservice #virginamerica #flying
2
@SouthwestAir Oh no worries NL, no disappointments here. Better to have NO lounges than like #Delta who has them but does disappoint!
2
@united basically, I need to leave from Hawaii Late Flight evening (midnight) and get back to Philly Late Flight Monday night. Most trips get me in Tues
1
@AmericanAir been calling all morning. Still can't get through. I need to chge a flight that is this week!!!!!
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@AmericanAir research buddy. Read my previous tweets and get some context.
1
@SouthwestAir Hi! Winter Wx Advisory issued for STL. Snow & Ice & Cold, oh my! Will you issue a travel advisory for that?
1
@AmericanAir Hello...My baggage has been lost in another city. Can anyone help me with this?
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@USAirways flight to Des Moines Cancelled Flightled. Unacceptable to be booked on flight on Tuesday because of work commitments. 2hrs on hold
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@USAirways with such disrespect I cannot even begin to explain. He has an issue with women and he literally yelled at me and pulled me off
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@VirginAmerica I flew from NYC to SFO last week and couldn't fully sit in my seat due to two large gentleman on either side of me. HELP!
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@SouthwestAir I've been a fan of imagine dragons since 2012 and they're my fave band and #DestinationDragons is during my bday can I get tix
1
@united rebooked 24 hours after original flight, to say your handling of situation was bad would be an understatement.
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@united I can't tell/purchase through the website because they put us on a Lufthansa flight for the first leg.
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@USAirways me too. In the future, have a better harsh weather preparedness plan. So much of your staff called out that everything snowballed
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@SouthwestAir thank you. Great customer service so far. Accidents happen I understand. Hopefully everything works out.
2
@united Thanks, but not so much the missing bag as the nonexistent staff at this apparent remote outpost (busy airport for city of ~1M).
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@SouthwestAir I left my iPad on my flight 1831 from ERW to DEN. I opened claim 442998. It has so many memories on it. Plz help get it back.
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@USAirways we got our bags today. Thanks!
1
@united @RobBogart After I waited hours in the airport being told one fib after the other. Why can't UAL be honest with its customers?
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@SouthwestAir No I have not.
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@VirginAmerica Can't bring up my reservation online using Flight Booking Problems code
1
@united Follow me back, please, and I'll happily DM you the link because I'd rather not share my travel plans publicly.
1
@JetBlue Well, thankfully they've got a nice food court here...When will an update be posted?
2
@JetBlue yup! He said there would be flight change fee. But the plane should be here in 45 minutes apparently.
1
@AmericanAir Need to change flight, but the CS # is telling me it can't take my call. Can't change online. Please help. Flight is this week.
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.@united For those playing along at home: http://t.co/2b4bDTldX2
1
@united thanks
2
@southwestair Grand total from landing to getting bag: one hour. That's very sad.
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“@USAirways: @TMadCLE We don't like to hear this. We're sorry that it's taking so long to get through.” Stop sending generic responses
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@AmericanAir has the worst flight change policy. No mercy, no sympathy, such a bummer when you can't go to funerals or see friends bc of it.
0
@USAirways if I apply for ur credit card, do you automatically get the companion certificate or do I have to wait for it?
1
@USAirways hey guys! Thanks for answering me and thanks for keeping me on hold for an hour on customer service at 12 pm PST!
0
@USAirways Hooray! I've now been on hold for over an hour. I've never loved Southwest more.
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@VirginAmerica so loyal that I'm driving to #NYC from #PA, to fly Virgin, since you cut #Philly flights ;)
2
@AmericanAir I'm on flight 1027 tomorrow that got Cancelled Flightled. Need to find an alternative to get to Dallas. Please help.
0
@USAirways I'm shutting my data off for the flight. I want some response by the time I land. You have 2 hours.
1
@JetBlue THANK YOU! I am your new big fan :)
2
@USAirways 4 hours on tarmac in Charleston and still can't get a response after a week. Unacceptable
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@JetBlue I hope so because I fly very often and would hate to change airlines.
1
@united please upload the March on-demand entertainment listing on your website! ✈️
1
@JetBlue Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?
1
@AmericanAir long mait. Repair wait at gate - Capt Said "paperwork formality"- forced to check bag rudely-returning CC reader doesn't work
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@USAirways is the real MVP for holding up the flight connecting Philly to Tampa.
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@JetBlue thank you for always have the most amazing customer service! Bring on The Disney Princess Half Marathon
2
@JetBlue Still love you guys. But get me to Vegas already! ☀️🌴✈️🍸🎲
2
@USAirways Hi. I'm in LGA but my luggage is in CLT. Have been told to come back tomorrow to collect. Do you guys want to cover my taxi fare?
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@united thnx
2
@united MR, she's on her way now, but thought id detail the extravaganza for you... #dobetter #please http://t.co/V8PVpHMtZc
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@united Been on hold on the phone for well over half an hour, waiting to make a reservation change I *wanted* to make online. Help!
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@SouthwestAir what number can we use to all from outside the US? Thx
1
@SouthwestAir Trying to add my dog on the flight but can't get through.
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@SouthwestAir - STL-BOS flight today was Cancelled Flightled. Online resched form gives an error. On hold for past 90 min. HELP! #terribleservice
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@AmericanAir their flights into Buffalo as well -- You were the only flight Cancelled Flightled!!!
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@united or how about next time my bag is underweight you guys credit me $200. Or how about I take my business to an airline that cares.
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@AmericanAir living in DFW.. Your Hub.. Hate having to fly to JFK to get to Ireland
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@united yes, would love an upgrade or voucher, please give me a call 9148445695
1
@SouthwestAir INSANE traffic in LA. Trying to call you all to re schedule flight but been on phone for 20 minutes and nothing.
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@USAirways flight 1777 has been waiting for 30 minutes at RSW waiting for weight balance clearance. Come on, let us leave!
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@united The flight turned around for mechanical reasons on 1/30/15. Never to fly United again as they don't check their planes properly.
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@united no thanks
1
@SouthwestAir it's just the principle - it's hard to get mugged & not be upset you took my money & didn't give me anything #wrongiswrong
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@SouthwestAir I have a flight 2/22 @930 am from Fort Lauderdale to bwi.. Can I Cancelled Flight that flight ? Flight 3458 trip I'd 314505529
1
@USAirways flight 614 keeps telling a few more mins to take off its been an hour. First time with you not the best #lies #brokenpromises
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@AmericanAir I responded. Your info different than your customer service line
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@SouthwestAir how can I get tickets for Feb 20 Imagine Dragons show?
1
@SouthwestAir so the fares I see for flights in fall are the ABSOULUTELY LOWEST they will be?
1
@USAirways What's the point of a baggage claim ticket if they don't scan it for tracking?
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@united question:are there onboad 110 volt outlets in all planes? If so, where?
1
@JetBlue has screwed me over for the last time. @SouthwestAir, glad to give you my business. #JetScrew #AwfulCustomerService
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@JetBlue right now completely pissed off
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@SouthwestAir LUV Ya Too!!!! I will sing a song for y'all when I finally get on that plane back to Nashville!!! #LOVESOUTHWESTAIR
2
@SouthwestAir she made it standby after her flight was Cancelled Flighted for no reason. Almost 4hrs Late Flight. Conf# FVF9YW SWRR# 298033455
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@united #CustomerService #fail long time flyer switching airlines #frustrated
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@USAirways absolutely
1
@united I have such a love hate relationship with you. Some days you're good, the others you are so terribly awful its saddening
1
@AmericanAir @RLDelahunty record l#oaaret got email we couldn't get rescheduled on another flight but don't know if flight is Cancelled Flightled
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@AmericanAir thanks!
2
@SouthwestAir baggage delivery at BWI very delayed and unnecessarily chaotic. Disappointing after a long trip! From a frequent traveler
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@AmericanAir you should be contacting her for a refund - dm me and I will provide phone number
1