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@JetBlue what a great experience on flight from SFO to JFK; seats, service, food, everything is top quality. I will be back. Very soon! | 2 |
@united plz don't advertise wifi if it's not gonna work thanks #worstflightever | 0 |
@united my cats flight was delayed 1+hour she will be arriving to Hawaii after 5 & I won't be able to pick her up until tomorrow 😭 | 0 |
@USAirways then she had to get her own hotel so ur agents did nothing to help and to top it off you sent her luggage on the wrong flight!!! | 0 |
@united flt. 4567 departure time has changed five times in the last 20 minutes. Why don't you figure out a solution and announce once? | 0 |
@USAirways JUST LANDED flight 545. Any chance of making flight 5530 Phoenix to AUS | 1 |
@USAirways #428 delayed due to #frozentoilet #medicalissue #mechanicalissue #dispatchissue We've heard it all! #LetsGo | 0 |
@USAirways ANSWER THE BLOODY PHONE! | 0 |
@SouthwestAir Fastest response all day. Hour on the phone: never got off hold. Hour in line: never got to the Flight Booking Problems desk. | 0 |
@AmericanAir Are you kidding? You don't think I've done that?? I've called dozens of times & it tells me to call back & hangs up. | 0 |
@SouthwestAir You've inspired me to start my own airline to combat your weak ass airline. sick of this shit | 0 |
@united OKC ticket agent Roger McLarren(sp?) LESS than helpful with our Intl group travel problems Can't find a supervisor for help. | 0 |
@united on 768 to Logan - boarding gong show due to lax carry on enforcement. Bins full of coats = no room for bags. U need a better system! | 0 |
@JetBlue - I did, but since I was stranded in SYR without a ride I missed the window of opportunity to have rights in this matter. (4 hours) | 0 |
@AmericanAir @Active_Aly thx. We have already been on the iberia website, and seat reservation is unavailable. Hopefully we can call them. | 0 |
@USAirways what's the point of email stating I didn't get bumped to 1st class? I know I'm not in first class, I booked the regular ticket | 1 |
@SouthwestAir damn weather messing up everything #serenitynow | 1 |
@USAirways Eyyyy! Cancelled Flightlations, Flight Booking Problemss, reFlight Booking Problemss, but y'all got me on the same flight out tonight (not tomorrow) & the FC upgrade. Thx! | 2 |
@AmericanAir @CineDrones I just wish that a team member would pick up the phone at this point, let alone be courteous or helpful 😳 | 0 |
@USAirways ok. Thank you | 2 |
@united you really screwed up dealing mechanical failure from Maui to San Francisco. Poor communication bad help in getting connections | 0 |
@AmericanAir
Thank you for responding...My laptop is in my bag and I need it for work. I am worried. The file code is UTEVGW. | 1 |
@USAirways Thank you. But I don’t understand. What will you do with my feedback? | 1 |
@USAirways final count 3 hours 24 minutes on hold to be told I need to log in to U.S. Airways website and there was nothing else to be done | 0 |
@SouthwestAir I heard a rumor flight 898 was Cancelled Flightled. Is this true? | 1 |
@SouthwestAir Loved one's flight ATL to IND Cancelled Flightled due to "ice in Indy". Sitting here in Indy, it is bone dry. Tomorrow 4-6" of snow. | 0 |
@AmericanAir Stuck on a plane at JFK: food was not on the plane now we need to wait crew to push back the plane. Good job, AA! | 0 |
@united there are at least 3 of us on UA1564 at ORD waiting to deplane to catch UA4232 to CLT. Any chance of waiting to last second for us? | 1 |
@USAirways is anyone working today?? Anyone want to pick up a phone? | 0 |
@AmericanAir I FOUND MY FOOTAGE!! :D I am so so happy. | 2 |
@United can you let us out of the gate now. UA1157 | 0 |
@JetBlue nope. This 8:45am flight is now not leaving until almost 5pm. 5! I can't believe I paid money for this. | 0 |
@AmericanAir Is there lack of communication/competition between the American and the Air by any chance? | 0 |
@JetBlue We're flight 1472 FFL to LGA. Scheduled departure 8:15p. | 1 |
@united...lies lies lies....still sitting at the gate, have not moved an inch http://t.co/LulGnwEfFH | 0 |
@USAirways I gave up http://t.co/2eDgc6TbLs | 0 |
@AmericanAir is flight 1318 Cancelled Flighted or not? No word from the ground staff. | 0 |
@AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx | 1 |
@SouthwestAir 4 flights Cancelled Flightled in one week?! Customer Service is 💩💩💩💩 | 0 |
@JetBlue but thank you! Love, an anxious flyer. | 2 |
@SouthwestAir want to explain why I was on hold for 2+ hrs tonight trying to reach customer service only to learn they're only there Mon-Fr? | 0 |
@united my golf bag didn't have a top cover + staffers said they couldn't check without a type of cover or wrap. Forced to leave the bag... | 0 |
@united was in the air. Just DMd you | 1 |
@united worst agents in US at Ft. Lauderdale Airport; passengers stand in line, getting status alerts & still didn't make an announcement | 0 |
@JetBlue We even went to the airport and were on the phone for hrs and no help at all. Everyone said different things. | 0 |
@united I would like to know what is the easiest way to get a refund. | 0 |
@USAirways i hate you | 0 |
@usairways great crew for flight 504 PHX to YVR tonight! Friendly, efficient. Awesome job. | 2 |
@VirginAmerica I did it but there was a problem in the link from the email for check-in. thanks | 0 |
@USAirways @stephenrodrick Your team needs to build capacity | 0 |
@SouthwestAir Why won't you let me leave Newark!? | 0 |
@united Hi there bag ID is UA6016053916 can you update me and explain why is occurred when I arrived 4 hours before flight! | 0 |
@united I just received notification of in-flight Wi-Fi for UA863 from @flySFO to @SydneyAirport. Amazing! | 2 |
@JetBlue flight 691 from bos to Tampa takeoff 40 min Late Flight | 0 |
@united I am trying to make/change reservations and getting extremely frustrated!!! Giving up and trying another airline!!! | 0 |
@AmericanAir can we get a status update on flight 1457? Are we going to make it home tonight...? | 1 |
@SouthwestAir Ive had on an airline. Everyone else has been great but she soured the whole experience for me. Hope she's not there next time | 0 |
@USAirways I can legitimately say that I would have rather driven cross country than flown on US Airways. | 0 |
@SouthwestAir How many tickets are left? | 1 |
@AmericanAir Are you people cruel or just stupid? Why are you posting my personal email on the damn Internet? Have u lost your mind?! | 0 |
@USAirways but only for certain flights from CLT-NYC. The notion that you can't rebook customers for 48 hours is absurd. | 0 |
@AmericanAir VERY upset that I cannot select seats for Tuesday flight online or over the phone. Terrible customer service :( Please help! | 0 |
@united CDG-LAS 42 hours. And my luggage is in SFO. I've been wearing the same clothes for 42 hours. Thank you. #flythefriendlyskies | 0 |
@AmericanAir Delaney and Shawn at DFW showed exceptional customer service today. Will happily choose AA whenever possible now! Thank you! | 2 |
@VirginAmerica ...Please come to Minneapolis St. Paul! | 1 |
@USAirways yep, check it and my gmail 'Promotions' folder regularly... :-( | 0 |
@USAirways @AmericanAir stranded in North Carolina and trying to figure out options but can't get anyone to talk to | 0 |
@USAirways now over 2 hrs. Can't wait anymore. 2 hrs for nothing. Now what?? #frustrated #USAirways http://t.co/BuwjTVUWKM | 0 |
@AmericanAir great thank you | 2 |
@JetBlue 2nd time in a row a flight out of jfk a disaster. Last time I wasn't allowed to fly stndby, now a 2 hour delay w/out notification | 0 |
@AmericanAir my flt is at 7a tom. I have now rec'd notification that I'm going out from some other airport | 0 |
@AmericanAir what's the best number to use? | 1 |
@AmericanAir it has been almost 4 hours and I have heard nothing yet from your reservations team. What am I supposed to do? | 0 |
@USAirways merging with American will negatively affect your quality and integrity. I will no longer fly with you because of it. | 0 |
@JetBlue @martysg you *know* how I love you, JB, but honestly, when you have complex feedback, those pull-down sub-option forms=maddening. | 0 |
@JetBlue any chance you will by this summer? | 1 |
@united Outbound 2 bags 70 lbs bags Returning home 1 bag 50 lbs. What is your logic? And WHY? Am I writing to a Machine? Human HELP required | 0 |
@JetBlue hotspot free WiFi makes me happy. #jfk #itsthelittlethings | 2 |
@USAirways Awesome USAir, TYSVM <3 | 2 |
@AmericanAir did you know that suicide is the second leading cause of death among teens 10-24? | 1 |
@AmericanAir she was rude, unprofessional, not helpful in helping me try and get home. As a #aaadvantage #loyal aa customer dissatisfied! | 0 |
@USAirways no you not sorry. I am trying 2 add a day 2 my vacation but there is a $200 charge just 2 change flights | 0 |
@AmericanAir please allow me to speak with someone. A dialogue would solve this issue better and faster than emailing. | 0 |
@JetBlue What a great idea! #cometoAustin | 2 |
.@AmericanAir can you connect me to a person without having to wait 2+ hours on hold? I still haven't been able to resolve the problem. | 0 |
@JetBlue I know there's no actual 'mile high' club, but surely there's something I can join ;-) | 1 |
@AmericanAir now on 5th plane of the day. First 4 all taken out of svc. Scheduled dep 3 p.m. Still on ground ORD 10:45pm | 0 |
@USAirways not going as planned is an understatement. My flight was just changed AGAIN. If it weren't for a family emergency, I'd Cancelled Flight. | 0 |
@SouthwestAir I recommend upgrading your IVR and using call back, email, and texting from a know caller. | 0 |
@JetBlue is the trueblue site broken at the moment? | 1 |
@united Cancelled Flighted my mileage plus award reservation G6455C same day. Have yet to see my miles back despite agent confirmation. | 0 |
@AmericanAir machines are broken, lines are out the door for self service, cust. Support, and bag check in. | 0 |
@USAirways - I'm currently missing a basketball game due to your lost bag policy #terribleservice #wheresmyrefund | 0 |
@SouthwestAir took our BOS to BWI plane for a flight to StL and promised a replacement 1.5 hours Late Flightr. Now 2.5 hours delayed. Not happy. | 0 |
@SouthwestAir This is unbelievable... Thank you so much! #DestinationDragons | 2 |
@USAirways been sitting on the tarmac for 90 mins now bc engine is broken. How are u going to compensate passengers #WorstAirline | 0 |
@AmericanAir You've misunderstood. @USAirways WOULD NOT do a same day flight change for me. The gate agent said, "NO." | 0 |
@JetBlue nope. Currently sitting at my gate. | 1 |
@united Thank you. Mention that before I boarded she asked 1other person to measure their bag, and it was another woman. Men not asked. | 0 |
@SouthwestAir please refund my ticket. What a terrible experience. #southwestfail | 0 |
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