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@USAirways Instructions say to CALL. I'm just doing what it said to do. | 0 |
@united thanks for trying to take my money without notice. In any other industry, you Cancelled Flight a service, a refund is issued. Cont… | 0 |
@VirginAmerica great. Well deserved. | 2 |
@USAirways Sitting on the runway at phl for the last 30 min because the correct weights for the flight aren't in the system? #jobfail | 0 |
@JetBlue Has D.C. Thinking About Summer With New Nantucket Service - Broadway World http://t.co/dS22ceeEnj | 1 |
@USAirways @AmericanAir what a joke of a company today reminded me why I never book with you | 0 |
@JetBlue Need your help. I'm moving to DC & I want to book a one way fare on your website. It won't seem to let me. Am I missing something? | 0 |
@USAirways I have been in contact with 3 people and still no answers. You keep sending me to @Expedia and they keep sending me to you! | 0 |
@USAirways Thanks for Cancelled Flighting my flight tomorrow and not reFlight Booking Problems me on another one. #usairwaysfail | 0 |
@SouthwestAir @Imaginedragons please help me and my best friend get tickets to #DestinationDragons we have so much to thank them for.... | 1 |
@usairways Thanks to Kevin and team at F38ish at PHL for some great service recovery tonight. Appreciate it. | 2 |
@USAirways undermines the intelligence of customers by ignoring their complaints with their copy and paste canned responses #usairwaysfail | 0 |
@jetblue #philly lost and read program - Our customers get hot tea, great crewmembers, top notch info & now #BOOKS! http://t.co/9rAGncw2Bk | 2 |
@AmericanAir the worst first class boarding service I ever had. | 0 |
.@JetBlue Navigating through 2 rebooks due to flu & ice to visit my Mother. Your CS reps have been so very helpful, patient and friendly. | 0 |
@SouthwestAir it's never too Late Flight to do the right thing | 1 |
@SouthwestAir Flight 4315 (N231WN) taxis at @FlyTPA prior to flight to @Fly_Nashville http://t.co/IDRa8keNoH | 1 |
@AmericanAir Kudos to the crew of Flt 167 today. Specially to Carlton. Loved your new 767-300. Keep up the good work AA! | 2 |
@united we followed the baggage rules on your website and was still charges $150. But only going one way | 0 |
@united 1632 was phenomenal frm gate (SEA) to gate (IAD) | 2 |
@AmericanAir TY Can you confirm or deny if AA953 left JFK? I want to figure out if more delays are in store. Internet giving different info. | 0 |
@united already did that at the airport and 12 hrs Late Flightr its still not here! you guys are really killing me today. trying to stay positive.. | 0 |
@united so who does handle bag issues? And why wouldn't you put me onto them in the first place? | 0 |
RT @JetBlue: Our fleet's on fleek. http://t.co/NfjAuW16vZ<--....😕 | 0 |
@AmericanAir @NY_NJairports Do you guys teach poor customer service or is it just part of an american dream? | 0 |
@AmericanAir can you tell me why flight 1542 from dfw to phl was Cancelled Flightled for tomorrow? | 1 |
@united I booked and paid for a flight to get me to Denver at a specific time for a meeting. You failed... It wasn't caused by weather | 0 |
@SouthwestAir step 1: be less shot. Step 2: acknowledge customers other places than Twitter. Step 3: don't suck so much | 0 |
@AmericanAir so, what should he do next exactly?! | 1 |
@USAirways got this message on your site to call about my flight - just gave up after being on hold for 3 HOURS! http://t.co/5cDX2ROAE6 | 0 |
@JetBlue the slowest boarding process I've ever experienced and rude customer service agents. | 0 |
@SouthwestAir replacing @vitaminwater with beer! Bravo!👏👏 Cheers! 🍻🍻 @Leinenkugels @DosEquis @FatTire | 2 |
@AmericanAir said that AA does not provide in-flight wifi on the routes to China based on some federal laws, but United does, why is that? | 0 |
@JetBlue I don't have enough hands to count the number of times something like this has delayed my flight with you guys. Very disappointed. | 0 |
@AmericanAir DM me and I can explain the whole story. I should have been on an earlier flight not US1937 | 0 |
@SouthwestAir Is there any way to add a Known Traveler Number to an existing reservation online? If not, why not? | 1 |
@united I did DM the details but still no response. I have to book today. | 0 |
@AmericanAir if this is how you guys work then i will never fly with you guys again. | 0 |
@AmericanAir I've been trying to change frm AA 2401 to LAX at 6:50am MONDAY morning then AA 2586 from LAX to FAT to flight AA 1359?#helpAA | 1 |
@united #worst2unitedflightsever UA 236 LAS to IAD 2/24 mechanical problems again - took off - had to land for fix - delayed again #wtfodds! | 0 |
@JetBlue what's the delay if the system isn't down? | 0 |
@AmericanAir thanks!! | 2 |
@AmericanAir I've never witnessed such covert tactics from an airline. | 0 |
@AmericanAir @cityandsand we're trying to coordinate an airport hand-off of Nutella! #veryimportantproject | 1 |
@JetBlue For one way, not letting me select TO city....strange...and now some fairs look "normal" ???? | 0 |
@AmericanAir yeah that's not helping. Having my bag shipped to the correct city the first time probably would have helped. | 0 |
@VirginAmerica Dear Virgin customer, while you're stranded in SF for 3 days & $1000cost- we'll do the very least we can to accommodate you! | 1 |
@USAirways I hope flight 1855 is not being delayed because flight attendant didn't come to work! #nobackup | 0 |
@AmericanAir narrowly made standby...lots of snags this trip! | 0 |
@AmericanAir what I am put off by is the fact that no gate supervisor has tried to come by and communicate with us. | 0 |
@USAirways I'm referring to email like this. Just tell people when they GET the upgrade. Otherwise, we know already. http://t.co/N8UvCLMADA | 1 |
@JetBlue flying w/ infant for the 1st time, can I bring a canister of powder formula for a carry on and/or use my plastic formula divider? | 1 |
@AmericanAir no. Prebook flight for wife's 40th bday in NO. I recently have had surgery and can't travel. Won't let another go in my place | 1 |
@AmericanAir your call center won't let me wait on hold, which I would happily do. Am I seriously supposed to just keep calling? Not great | 0 |
@JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Greenfield Daily Reporter http://t.co/LM3opxkxch | 1 |
@SouthwestAir darn! I bought it on the wrong device! No way to switch I'm sure? | 0 |
@united yes we are in EWR and it was corrected but just the fact the it was beought up for us to share rooms is unexpactable | 0 |
@united you think you boarded flight AU1066 too early? I think so. | 0 |
@SouthwestAir Thank you thank you thank you | 2 |
@USAirways : We Suck -- And Pass the Savings on to Us! #usairwaysfail | 0 |
@VirginAmerica I'm disappointed that the agent at the designated silver status check in line @Dulles_Airport closed to assist all pasengers | 0 |
@united what I don't understand isn't flight that I paid premium for getting Cancelled Flighted and the best you can do is next available flight... | 0 |
“@united: @LRuns4Cupcakes Please DM details, we'd like to help if you need assistance. ^KP” @ClarkHoward #Another #Airlines #Issues | 1 |
@JetBlue client is asking if kids need their own email addresses to get TB acct. Is this true? | 1 |
@USAirways We take Late Flight to a whole new level! | 0 |
@USAirways that wasn’t my Q but thanks. Wondering why you’re the only ones. I disguised yours to not call you out. ;) http://t.co/uH6UwuOSC0 | 0 |
@united Thanks for remembering to load my bag onto my connecting flight. Oh wait you forgot. Iceland should be fun with no clothes.... | 0 |
@USAirways @AmericanAir did I mention I'm a silver preferred member and fly every week (not always with you), and not even a meal voucher? | 0 |
@USAirways truly been the worst experience this weekend. Delayed, rerouted 3x, now not boarding A 715 flight and says flight is "on time" | 0 |
@united flight 433 lets go you look like clowns no one is giving up 1st class for $500 | 0 |
@USAirways - why can't the gate agent on flight #759 provide an update? Seriously, this is ridiculous how long people have been waiting | 0 |
@VirginAmerica @freddieawards Done and done! Best airline around, hands down! | 2 |
@JetBlue thanks for the response. Just been waiting for 5 hours and really frustrated. Seems like no one at JetBlue is concerned. | 0 |
@SouthwestAir this is not a fair set up. I payed for a full seat. I should get access to a full seat. http://t.co/SbA0ARicyq | 0 |
@JetBlue ....you haven't got me just yet
Can a 1 way LAX-NYC cost me under 190? | 1 |
@united v upset with your disability "services". When I told one of your employees I was carrying medical equipment she was very rude. | 0 |
@southwestair Great job celebrating #MardiGras2015 . You own the industry . Another reason I'm nuts for you! http://t.co/8WBzOrRn3C | 2 |
@usairways the. Worst. Ever. #dca #customerservice | 0 |
Aww, is it? @JetBlue I guess now I need to book a flight to somewhere warm ASAP! Any suggestions? | 1 |
@united my flight was delayed due to maintenance in LIT and caused me to miss my connection at IAH to MSY. Can you help? | 0 |
@SouthwestAir My boyfriend and I have LOVED @Imaginedragons since 2009 & it would be so awesome to go to Vegas event. Any way you can help? | 2 |
@JetBlue I love #JetBlue ! #FlyFi when will we be able to charge our devices on domestic #A320 flights?! Thanks! http://t.co/obqIro1bUJ | 2 |
@SouthwestAir CEO using #Vegas band to help ‘connect’ to people. http://t.co/89gKYuf1Qh #aviation #business #marketing #consumermarketing | 1 |
@USAirways will my known traveler no. transfer over from @AmericanAir ? when I check in at t-24 as an AA elite I can get choice seats? | 1 |
@AmericanAir I'm frustrated by all of the @USAirways attitude toward #ExecPlat members. #thenewamerican | 0 |
@united ^GJ I do believe that this is hands down the worst service I've EVER experienced. Makes @comcast look amazing. #UnitedAirlines | 0 |
@VirginAmerica Status match - 2 weeks have gone by and no news.Flt next week - hope flt will count towards requirement. Cust Svc no help!!! | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/vOUUFRN4jS” YASSS JetBlue ! Tell them ! | 2 |
@USAirways @AmericanAir Total lack of cust. service for a mom flying solo w. baby. Will not be flying w. Am. Air again!!! | 0 |
@JetBlue expanding! http://t.co/Kk6EixifP5 #Nantucket #Aviation | 1 |
@united I'm over you. Evry 1st flight I take w/ you is delayed & evry 2nd is on time so its missed evry time. #lastflightofthenight #breakup | 0 |
@JetBlue I did not! She's a woman who's a lead, she was working at gate c26. | 2 |
@united I just want to contact someone with a question & not be put on hold for 5 minutes in order to be hung up on or sent to the pet line | 0 |
@USAirways Yes, there is horrible snow. But seriously, can you not hire more people to answer the phones? Competitor have call back numbers. | 0 |
@united, no. Re-booked with American and United said they'd transfer our bags to them. | 0 |
@SouthwestAir I am going to stop flying with you. Delays everytime. This time due to paperwork? | 0 |
@SouthwestAir @fly2midway 45 minute wait for my bags. Just what I needed on a Sunday night. | 0 |
@SouthwestAir After multiple attempts, I was finally able to submit them Late Flight last night. | 0 |
@united still sitting here waiting for a plane....4 hours wasted | 0 |
@SouthwestAir could u put one here in Baltimore? http://t.co/vLCI2KV1IP | 1 |
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