text
stringlengths 12
186
| label
int64 0
2
|
---|---|
@united considering I'm now stuck in Newark with virtually sleep in 30+ hours, I doubt it :/ hope car rentals are available | 0 |
@SouthwestAir well my mom called earlier and you guys had her on hold for close to an hour | 0 |
@united your airline has been telling me that my luggage is one hour away from my destination for 5 days! | 0 |
@SouthwestAir you have open seats on flight 4001 pvd to MCO @ 1215pm today? | 1 |
@USAirways that is actually not true! You can get a seat online after a big hassle. That policy is totally dishonest and misleading. #FAA | 0 |
@SouthwestAir not to mention I now have to sit in the airport for 4 hours. You've ruined my trip. I am not happy and want compensation. | 0 |
@AmericanAir I have been on hold w/customer service line for 68 minutes. This after I was on phone with an agent for 35 min b/f call droped | 0 |
@united seriously. This is just complete bs. | 0 |
@USAirways knows customer service!! Thank you for starting our 2 week vacay on an amazing note! Thank you sarita!!! | 2 |
@USAirways that's incorrect. Four people, last flight of the night, with our bags. #horriblecustomerservice | 0 |
@united thanks | 2 |
@AmericanAir This is very true. Another reason why we stay South in the Winter months of travel http://t.co/fgJbex480D | 1 |
@JetBlue I'll take 3 round trip tickets to the closest warmest place please! #negativedegrees #buffalo #snowwillnevermelt | 1 |
@SouthwestAir you are over 40, please start acting your age and stop with the short-shorts! | 0 |
@SouthwestAir understand weather is an issue but on time Cancelled Flighted reinstated Cancelled Flighted with hardly any updates and doing nothing for me= :( | 0 |
@usairways I just want to get home before Wednesday... Joke is over, 50hrs of Cancelled Flightlations and delays is enough! | 0 |
@USAirways on flight 1839 waiting for weight and balance info for the past 30 minutes!!! | 0 |
@united that would be great - 1k us651621 | 2 |
@southwestair. So important to accept others for who they are. #SWADiversity | 1 |
@United flight delayed-no one remembered to turn the heat on flight 559 leaving ORD-seriously??? | 0 |
@united Any luck with finalizing my reservation? I DM'd information to you. Please let me know what else you need. Want to confirm ASAP. Thx | 1 |
@SouthwestAir @MichaelBColeman - thanks for making new direct flight to San Francisco. | 2 |
@USAirways check in at St. Louis is so rude, even the TSA is nicer than them. | 0 |
@VirginAmerica please add more frequency to PDX Portland | 1 |
@SouthwestAir @dultch97 that's horse radish 😤🐴 | 0 |
@SouthwestAir Yes I know that. Also noticed you offer A list boarding after A60. So your programs are too popular. | 0 |
@united follow back and I'll give you the details. | 1 |
@JetBlue lol at your "estimated departure time." Plane hasn't even started boarding yet. You can't even get your delays right. | 0 |
@AmericanAir thanks for responding ... will do! | 2 |
@SouthwestAir can you please DM me? I have a question for you :) | 1 |
@JetBlue @Leopolds_IC No but my friend in the picture - Phillip Heller (JFK IFC) did and he said it was delicious! | 2 |
@JetBlue don't worry, I'm gonna share with my row! 😁 | 1 |
@AmericanAir so far all I am getting is "maybe your bag will come today. We don't know." Website says "status unknown"- can you help? | 0 |
@united I'll let you know week after next when I do another coast-coast RT again. | 1 |
@AmericanAir improve Envoy's performance. 5th trip through ORD in 2015 I've been delayed for hours because of Envoy. I could drive faster! | 0 |
@SouthwestAir . I don't like the new schedule. No more nonstops from PHL to FLL or PBI? We are not free to move between those cities. Sad. | 0 |
@AmericanAir #horriblecustomerservice # rudestaff # incompetentmanagers | 0 |
@JetBlue flying to Denver March 1st and my flight itenary keeps getting changed what the heck...booked the trip 3 months ago | 0 |
@united not happening. Delta took care of us. Peace! | 0 |
@JetBlue I can't call right now. My baby just fell asleep. | 1 |
@SouthwestAir i forgot to put my tsa pre number in before I checked in. It is now in my profile but will it be on my boarding pass in the am | 1 |
@AmericanAir and I forgot about that lounge!😂 | 1 |
@USAirways we've now learned to never fly with u again. You've lost 16 customers from our group + the hundreds more from our company | 0 |
@united DEN-PHX flight tomorrow Cancelled Flighted. Asked for overnight 2nite in LAX/SNA. Told not without paying. That's wrong | 0 |
@AmericanAir awesome. Thanks! | 2 |
@united we've been seating for 5hrs inside flight UA936 at #IAD delayed. We've only been offered water & cookies in business class. #failed | 0 |
@united flight ua3576, gate b1. And tell ray I somehow made it on to the 736 flight out of IAH and didn't have to wait for the 917 one. :) | 2 |
@united man I can't wait to book my ticket now! Thanks JP you're a life sabe | 2 |
@JetBlue she helped me with my problem so easily and was so nice, you guys rock! | 2 |
@united I am. Who knows where my bags are. Do I just wait around and hope they arrive? No one has answers, I have plans and no answers.... | 0 |
@united. Worst flying experiences ever the past three days. Your airline needs to get it together. Lost a customer with me | 0 |
@united despite shaky connections, looks like I'll get home tonight. Great job, @united - was touch and go for a while.. | 2 |
@VirginAmerica DREAM http://t.co/oA2dRfAoQ2 http://t.co/lWWdAc2kHx | 1 |
@united says @USAirways is the final carrier . Us air doesnt have it. I want my bag!!! Not a claim not an im sorry. I want my clothes!! | 0 |
@SouthwestAir might be the worst airline ever | 0 |
@JetBlue - In CA for the weekend to attend a training camp; thanks for sending all my gear to FL; looks like this trip is a waste #nothappy | 0 |
@SouthwestAir yes please | 1 |
@AmericanAir already spoke to that line, unwilling to help - really poor support #hitawall | 0 |
@united I would like 2 speak @United VP of #CustExp Jimmy Samartzis! I sent a survey/email about my awful flight exp http://t.co/OtFZ7CygUQ | 0 |
@USAirways 2 hours and counting waiting to get into a gate in Philadelphia. Just icing on the cake for a miserable flight experience | 0 |
@SouthwestAir where your airline people screwed up our boarding passes on the way back from puerto Vallarta. This is horrible and we are | 0 |
X__x RT @JetBlue: Our fleet's on fleek. http://t.co/xxppZo88j1 | 1 |
@united is a joke. Lots of angry people at IAH this AM. | 0 |
“@united: @leigh_emery We don't like to hear this. Is there anything we can help with? Thanks. ^EY” another empty offer for help. | 0 |
@AmericanAir I need assistance reFlight Booking Problems a flight from dfw to lit | 0 |
@JetBlue Awesome! #bestairlineever | 2 |
@AmericanAir you changed my AAdvantage travel plans & I called 800-433-7300 to get help but it sea ur too busy & hangs up on me. What gives? | 0 |
@united I'm desperately trying to understand how my girlfriend is being treated with this Cancelled Flightled/delayed flight. #unacceptable #ORD | 0 |
@SouthwestAir why did I not receive drink coupons with 65,000 points? But all my friends did? | 0 |
@USAirways seriously? Every flight I have had the past 2 days has been delayed. Every single one. Terrible | 0 |
@usairways That is appreciated. However, the system tells you call back Late Flightr then ends the call. No need to reply, thanks. | 0 |
@USAirways I am a UK citizen. Is there a UK number I could try? | 1 |
@united reinstating the kosher meals that were dropped shortly after the merger? | 1 |
@USAirways Am I allowed to carry on a suit bag and carry on bag? My suit bag will hang like a jacket would. It is soft sided, 48" | 1 |
@united Cancelled Flightled my flight for some unknown reason and haven't really given me anything to make my overnight layover tolerable | 0 |
@united leadership counts. landed at 11:15 last night-deplaned at 12:40. 45 minutes of that was waiting for the jetway. Inexcusable | 0 |
@AmericanAir when do you anticipate decisions for Cancelled Flightlations at DFW tomorrow morning? Need to rearrange hotel reservations, etc. ASAP! | 0 |
@SouthwestAir about time! Thank you! | 2 |
@JetBlue any idea when November-December 2015 travel opens up? | 1 |
@united what's the status of flight 1008 Bogotá-Houston? | 1 |
@united A refund and flight vouchers or another flight on a different airline at your expense for today. 8 hour drive is very inconvenient | 0 |
@AmericanAir Oh,i already have turned itover to them, but apparently losing someones bag on their honeymoon doesn't require accountability | 0 |
@SouthwestAir Anyone answering phone this morning at 800IFLYSWA? On hold 51 minutes and counting... | 0 |
@SouthwestAir thanks! I expected a wait... Just not that long. :) | 0 |
@SouthwestAir really this is getting worse as the day goes on. Late Flight leaving then had to be diverted, and now sitting on the tarmac in VA. | 0 |
@JetBlue can't book a flight because of outdated, forced opt-in "Verified by Visa" nonsense. Help a girl out? I just want to get to @sxsw | 0 |
@AmericanAir can you tell me why all flights from XNA 2 DFW are Cancelled Flightled for tomorrow morning already? | 0 |
@united Thanks. It is on the same ticket. | 2 |
@united Why announce it is for rollers at all? If I want to put a coat in there isn't that my choice? How about all gate checked? Thx | 0 |
@djevolutionhd As an EP who travels 125K+ miles a yr with @AmericanAir , I would expect more from them than this horrible travel experience | 0 |
@JetBlue y'all got prices for the low?? | 1 |
@united can you not get the first flight of the day off the ground on time? #1531. Let's go....... | 0 |
@USAirways looks like you lost another customer when you stranded @41CGQueen at CLT she vows never to fly with you again #smoothtransition | 0 |
@AmericanAir can u help rebook passenger via Twitter/DM. Been on hold for 1.5 hours. Thanks! | 0 |
@united I appreciate the follow up. | 2 |
@JetBlue woof. | 1 |
@united thank you for the reply. I emailed your customer care department about my experience. | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/CXTTxV2lMP” 😒 | 1 |
@AmericanAir what are my chances of making a connection to El Paso (AA504) with DFW from SAT (AA200) delayed 30 minutes? | 0 |
@united you're just using automated responses and don't have the decency to actually care/respond | 0 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.