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@SouthwestAir Weather seriously cannot even be the only excuse at this point because it was awful service in the summer too. Over it. | 0 |
@JetBlue You respond to complaints about cultural appropriation with more of it!? You're now below Spirit Airlines on my fly list. | 0 |
@USAirways Please staff your flights approproately. Our entire flight is delayed because FA isnt here. I shouldnt have left Delta... | 0 |
@SouthwestAir Heard apology ~45 times in the >60 mins I was on hold. Now flying from another airport at a different time but delayed AGAIN | 0 |
@USAirways Thanks for the information! | 2 |
@JetBlue Sure! Email screenshot below. Link: https://t.co/soiQrN19aj http://t.co/IbVvTzLS4E | 1 |
@united UA5396 can wait for me. I'm on the ground trying to get to the gate after we were moved to B. This is crap. | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/7XMaV13G2W” http://t.co/Ela7TNtcIR | 1 |
@JetBlue flight 348 is a freaking nightmare tonight #sittingonthetarmac #delay | 0 |
@USAirways Thank You for your empathy there is more to this story than just the luggage but thank you for reaching out | 2 |
@JetBlue @KleinErin Hi! Know a pastor or homeschool mom who might like SpiritED? Have 'em contact me on Prefundia:http://t.co/jRbZLHRW7y | 1 |
@AmericanAir I was happy to purchase the upgrade. If only it was avail on my next flight. | 0 |
@united I'm 0/3 for Flight Booking Problems without major problems. 0% isn't bad!👎👎 | 0 |
@united Keep the flights cheap and early/on time and you are good. Flew @AmericanAir and Cancelled Flightled my flight 4 times last month. United> | 2 |
@AmericanAir thanks for the info Is there a number I can call to speak to a person? It's going to take an hour to type it out | 1 |
@united sat at airport for 5 hrs still sitting at gate.. Sigh | 0 |
You have to follow me back so that I can DM @SouthwestAir | 1 |
@united UA1469. Just landed. | 1 |
@USAirways not best pleased with service so far. On our third gate and still no guarantee that it's the correct one :( | 0 |
@JetBlue understand that, but this policy of targeting your passengers is not good for business and should be addressed with security | 0 |
@USAirways the plane is moving and it's no ice. We are moving to the end of the runway to sit because LGA has one runway open. | 0 |
@AmericanAir I have an issue that requires a bit more than a tweet to explain, do y’all have an email? | 1 |
@AmericanAir You lost a customer today. Flight today was Cancelled Flightled and I had to find out by calling customer service yesterday. | 0 |
@USAirways @FAANews how can I be stuck on a plane due to snow in Boston when it's not actually snowing in Boston? Usair flight 2218 #US2218 | 0 |
@AmericanAir Flight Cancelled Flightled, website refers to 1-800#, the 1-800# hangs up on me. Not auto-rebooked. Really? Horrible company. | 0 |
@united Thanks for the vague canned response that doesn't address the issue! | 0 |
@united you have now lost my bag. Never ever flying United again #joke | 0 |
@JetBlue All correct for rates Boston to Pittsburgh wknd March 14? Rates all of a sudden took off! Made plans, came back to buy & surprised. | 0 |
@VirginAmerica sounds like fun ! | 2 |
@SouthwestAir heard you are saving 30k a year on fuel not carrying around those skymall's #ripskymall | 1 |
@SouthwestAir Can I do the same thing as changing a ticket by Cancelled Flighting my current ticket & buying a replacement online? | 1 |
@AmericanAir HELP! Attempting to Cancelled Flight a flight but can't get thru 800 number. Call gets dropped when saying Agent. flight is 2/24. | 0 |
@United Wanted to compliment ur phone agent Jeanette for reFlight Booking Problems RDU to SEA thru SFO after connecting flight thru EWR was Cancelled Flightled. | 2 |
@AmericanAir - And @AirSouthwest had a flight from Chicago to Buffalo about an hour before our flight -- do they not care about safety? | 0 |
@SouthwestAir IND website says contact airline for flight 899 tomorrow to ATL. On hold for over an hour. Can you give me any more info? | 0 |
@AmericanAir never got an update and we had the worst communication from u. Our flight delay was mechanical and not a word. #poorservice | 0 |
@USAirways your IVR hung up on me because of high call volume? I need help. Call me | 0 |
@JetBlue he loved the #natural #beefjerky snacks😉 | 2 |
@united He needs to get to home the 24th, they're telling him it'll be the 25th @ night. Is there compensation or anything that can be done? | 0 |
@united Thank you. Any help is appreciated. | 2 |
@USAirways if it was so important, why did I wait on hold and then get hung up on by your computer? #disappointed | 0 |
@USAirways @Beamske But maybe I can be on hold for 30 minutes again. That would be just as amazing. | 0 |
@united how come the crew traveling on the flight gets a better seat and I get stuck checking my bag and the crews bag got on the flight. | 0 |
@vanessaannz seriously, you hate @AmericanAir since they can't accommodate you due to inclemental weather disruptions? lol, very funny | 0 |
@AmericanAir That’s a rather clunky process. Whoever designed that clearly doesn’t understand e-mail 101. | 0 |
@USAirways talked to Supervisor Jeanine and she couldn't help me. 45 minutes of talking to her and nothing. | 0 |
@SouthwestAir okay I understand a delay one way. But both ways? C'mon #annoyed #flights | 0 |
@JetBlue 653. Just for update that gate got moved to complete opposite end of the terminal. Airline is a disaster. | 0 |
@AmericanAir I even went to ticket counter and got no help | 0 |
@united all i hear is blah blah blah ....you shoulda used that $400 to buy a @burningman ticket instead. & ill be driving there not flying | 0 |
@AmericanAir thanks, but I had to hire a car in Chicago and drive to MKE. Does that mean I have to go to the airport????? | 0 |
@AmericanAir thanks for the DM rescheduling. Unfortunately your operations process at LAX is chaos & the reps refused to print the ticket | 0 |
@SouthwestAir Thanks for the info! Have a good day. | 2 |
@AmericanAir fortunately the window seat was a no-show. Able to scoot over and create space. | 0 |
@united Change made in just over 3 hours. For something that should have taken seconds online, I am not thrilled. Loved the agent, though. | 0 |
@SouthwestAir and YOUR costumer service representative lied to me and ensured me the plane would be leaving by 330.. It's scheduled for 455 | 0 |
@AmericanAir seriously, all flights from Detroit to Dallas are Cancelled Flightled 2 days in a row. I want to get home & see my wife & kids. | 0 |
@united thanks for reminding me how much easier it is to fly Southwest! Get more agents at sfo 25! | 0 |
@USAirways flight 1808 is not leaving at 2:45 because we haven't even begun to board yet. Please update your website ASAP | 0 |
@USAirways @franchise02 my friend has been on hold for 1.5 hours and still counting! | 0 |
@united uh - I booked it through the UA website. Why the price change? | 0 |
@AmericanAir CXL flight. rebooked 2 PAX no problems. Thank you and everyone at AA for helping us all out! | 2 |
@USAirways. Yet another delay/missed connection....and your customer service has an attitude with me? Wow. | 0 |
@united here is the ticket # 0162424965446 please refund my unnecessary upgrade fee | 0 |
@united offered me a voucher to switch flights. Now voucher offer doesn’t exist & the gate agent switched me to a delayed flight! | 0 |
@JetBlue I would like to communicate directly with a "Customer Experience" executive. Does Joanna Geraghty have an email address? | 0 |
@united thanks kp but luckily my transfer has maintenance issues and is still delayed so I didn't miss my transfer... | 0 |
@SouthwestAir I wrote to your customer support on Monday re: a Cancelled Flighted flight but haven't heard back. Any idea what's up? Thanks. | 0 |
@AmericanAir I know. After an hour I got a live person. It messes up our arrival and car plans at two airports and is costing us more. | 0 |
@SouthwestAir how often are airplane seats/tray tables cleaned and sanitized? rather have air purifier and clean seats than #wifi 😷😱 | 0 |
@JetBlue: DCA to Nantucket - Washington Business Journal http://t.co/ebxC94kFJD | 1 |
@united somehow I knew that you'd wait until I was airborne to respond. #hacks #jokers #neveragain. | 0 |
@united either your staff or whoever you contract with at PVD is failing you big time tonight... | 0 |
@AmericanAir hey there me again from yesterday im still on hold | 0 |
@AmericanAir Have been trying to reach American Airlines since last evening to Cancelled Flight flights. WORST CUSTOMER SERVICE EVER! What now??? | 0 |
@United Can you increase the legroom? : How airlines compare http://t.co/diUfep8n2q via @CNNMoney | 0 |
@USAirways NOT GOOD. been on hold for 1hour (2x/day) since sun. to book 1-way flt dividend miles. agents send me to on hold hell. #furious | 0 |
alright @JetBlue.... done! alternatively, if you'd like to charter a private jet for me to PITT i will gladly accept :) | 2 |
@SouthwestAir my bday was yesterday and my girl gave birth to my first born and I couldn't get a courtesy flight change from Lynn... THANKS! | 0 |
@JetBlue You just don't get it. It's not about the money, It's about PEOPLE!!!! How about a public apology from the president of Jet Blue. | 0 |
@united @parryaftab done thnx | 2 |
@SouthwestAir Flight was Cancelled Flighted, I've been on hold for 50 minutes with no human interaction. I wanna get away. | 0 |
@JetBlue things happen it's ok just wish I was on the beach and not in the airport | 2 |
@JetBlue wondering if it's possible for my colleague and I to get on an earlier flight LAX>JFK tomorrow. Can you help? | 1 |
@united Disappointed,UNITED did NOT feed small CHILDREN on a 5 & half hour flight (Honolulu to Los Angeles), Appalling, ESP food waspaid for | 0 |
@united no claim number. Haven't been back to iAd baggage since. Is there a phone I can call to speak to someone? | 0 |
@AmericanAir Who do I report missing baggage to when baggage claim leaves before midnight? | 0 |
@USAirways Already planning my local boycott for Washington, D.C. Area. | 0 |
@SouthwestAir been on hold for 30 min trying to rebook my flight you Cancelled Flightled. Help?! | 0 |
@AmericanAir I understand you are busy but I have still gotten no answer. I need to get home and you guys have not helped at all | 0 |
@USAirways Fuck you | 0 |
@USAirways Oh yes, because I had loads of time running to my connecting flight after you delayed me for about 90 minutes... | 0 |
@united broke my suitcase & refuses to give me a repair estimate. http://t.co/zOUOwgv3Q6 | 0 |
Number or email? That's the purpose of sending you a tweet? @USAirways | 0 |
@united Did somebody say flight upgrade? | 0 |
@SouthwestAir please start flying to Huntsville so I never have to fly American Airlines again | 0 |
@united sprinted from C concourse to E and just made it. Coughed up a lung in the process but am now in CLT! Tnx! | 1 |
@SouthwestAir love..luv the addition of the passbook option. | 2 |
@SouthwestAir could you tell me if any upgrades are available on a flight out of STL tomorrow morning. | 1 |
@united will do. Thx. Been sitting on plane now for 2.5 hrs and now we have to refuel! I can't even make this stuff up. | 0 |
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