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@united @dfpietra THAT'S your response? Shaking my head back and forth with a tsk. You can do better-from customer service to your apology
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@AmericanAir I've witnessed a manager named Denise yell at 2 different customers with my same issue. #rude
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@SouthwestAir everyones flights who were Cancelled Flightled today DESERVE 1
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Oh wow. #sm “@JetBlue: Our fleet's on fleek. http://t.co/l0i8fnz3KU”
1
@AmericanAir between your airline and @united I've now spent three extra days traveling (DOMESTIC) and spent hundreds of dollars...
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@USAirways Storm or no storm, your customer service is a joke. 6 hour wait time to speak to someone? I will never fly your airline again.
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@AmericanAir Checked in on app since yesterday. Confirmed upgrade & carry on, got to counter & manager upgraded somebody else on my seat!
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@AmericanAir that's unacceptable. They should allow me to wait on hold, or take my number and call me themselves.
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@AmericanAir I had an advantage # and you deactivated it. I don't think you should deactivate a customers acct without their knowledge #help
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@JetBlue a little vino wouldn't hurt 🍷
1
@AmericanAir rebooked into a different airport. Throwing a wrench into plans 👀
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@united Apart from being on hold for over 2 hours and having talked to 5 people and the problem still not resolved!
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@AmericanAir and let FLT 2350 know I'm coming / gate crew have yet to arrive to let us off FLT 5350 #DFW
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@SouthwestAir you guys should stop doing service in Denver it's horrible I get stuck here every time! I've been here almost 24hrs
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@united The link in the message I was replying to. #3thparty #ITproblems
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@JetBlue 5 hours delayed now in hour increments? Really? & as Mosaic I still have to pay $25 to use lounge during this waste of a Sunday?
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@USAirways @shivadelrahim what about upgrades?
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@united pls properly train your agents. Requested to speak to 1k customer service & was transferred to a dead end. Not even open at this hr
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@AmericanAir @united just deplaned at O'Hare gate K13. Why don't you send a customer service rep to discuss my situation? God knows...
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@JetBlue safety first !! #lovejetblue
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@SouthwestAir By the way the flight number was 1703, please feel free to fact check my complaints about leave time & baggage time.
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@AmericanAir To add, I have to get up to go to work tomorrow am. I don't like having to wait up until 12 or Late Flightr. CS sucks.
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@AmericanAir your a LIAR, no precipitation all day, 47 degrees, don't pacify, you look like a fool.......thats the problem, admit you suck
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@VirginAmerica wish you flew out of Atlanta... Soon?
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@JetBlue took forever for catering to get to my flight, now are very delayed. So ticked off right now.
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@united so the last seg of my flight from Denver (DEN) to hayden/steamboat (HDN) for 8am got Cancelled Flightled and I need help finding my luggage
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@united no bag tagging, led to many people backing up the aisle to front with bags
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STOP @JetBlue
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@JetBlue Success! Good work JetBlue team
2
@united not anymore. Finally was ticketed 5 min before takeoff. Not sure why the confusion with a full-fare GSA ticket.
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@USAirways missing our connection due to delay out of @LAS. Told not looking good for tmrw either. We will be stuck in #CLT. Help!
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@JetBlue I love you
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@SouthwestAir Buying Early Bird was pointless. You moved me to a diff flight b/c first one was delayed, so I lost my boarding position.
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@united why would a person take hours and hours of wait time just to tell a lie
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@JetBlue once you go blue you don't go back
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@USAirways your airway is a joke. I have never dealt with worse service
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@AmericanAir flight was 2488 out of EWR STOP AT DALLAS THEN TO LA. I need to be in la tonight!
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@united Help! My girlfriend Amy Lloyd is going to miss our flt to Zurich bc of your fault. She needs a golf cart to meet her at ORD (1)
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@USAirways can I get an update on flight 680 to DCA?
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@AmericanAir you guys Cancelled Flightled my flight for today and booked me for tomorrow, so unfortunately i have rebooked. Thanks
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@SouthwestAir my rating for Southwest -9 on s scale of 1 to 10
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@united on line baggage system complete rubbish. bag missing 2 days. No meaningful information.
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@united Thanks! Good to know.
1
@AmericanAir gotta love those skycaps, solving problems faster than anyone else in the terminal. And they did it with a smile on their face
2
@USAirways #695 might have been Cancelled Flighted? mechanical issue. 6 hours Late Flightr 100 people still waiting and Zero information. Please send help.
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@JetBlue love it as always!
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@united waiting 12 mins and counting to get through to Global Services....something going on?
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@USAirways Its not just PHL, at BTV today made to deplane because "it's Sunday and we don't know if maintenance will be available"
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@SouthwestAir kudos to the #RSW CS crew for re-routing PAX to alleviate Over sale due to down graded EQP 800 now 500
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@SouthwestAir Is there an email address I can send some thoughts to? This experience was really not good & I have some feedback.
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@VirginAmerica I'm #elevategold for a good reason: you rock!!
2
@JetBlue hard when you're with your younger siblings and cousin and they just want to go on the airplane. We should get better than this
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@SouthwestAir Karen with customer service was very helpful. Thank you for providing one bright spot in a frustrating situation.
2
@JetBlue this is not a flight delay this is horrible planning on Jet Blue!!! #jetblue
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@SouthwestAir I love ya but your bringin me down. An hour Late Flight leaving and now we've been sitting in the runway for 20 min 😥 #fail
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@USAirways we already spoke to someone several times about the matter and no one is sympathetic or will fly us home early complimentary.
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#nothelpful MT @AmericanAir: Our call volume is extremely high today. Our apologies. Please continue contacting Reservations for assistance.
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@AmericanAir have your experts seen this? this is right at RDU airport. http://t.co/mPliO6DYgn
1
@AmericanAir Miami-PhL flight Cancelled Flightled just as I got to the gate. No one from AA around, no one on the phone. Awful awful awful.
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@JetBlue not one of my four flights this trip has been on time. What the he'll is your companies problem?
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@united No first class passenger should have to pay for inflight wifi.
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@united i sure will
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@united Been trying since 1230 to file a report.
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@SouthwestAir Have had a companion pass for a few years and my wife and I use it all the time. Thanks #southwest for making travel easy!
2
@JetBlue what are the chances of one of your flights leaving at 6am out of Newark nj being Cancelled Flightled tomorrow?
1
@JetBlue - I did that as soon as I realized. Will they try to figure out who is stealing from people's bags? Security cameras? Anything?
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@SouthwestAir SW rocks, thanks for the reply and the follow. Rebooked earlier flight!
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@united I'd rather have the truth about my flight than be forced to sit here all day. Trying to get home to this. http://t.co/U69fAfqhsF
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@united what is your plan to reduce delays?
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@united have reported it. Still in Istanbul at the moment apparently. On the other plane haha. Hats off to the pilot!
2
@AmericanAir not anymore.
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@USAirways any chance of a travel advisory or DCA this weekend?
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@SouthwestAir why are yall trying to fly me to Chicago when I don't live there?! Send me home now!!!! Bullshit ass customer service
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@united by the time I finally get to Dallas I could have driven with less frustration and cheaper.
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@USAirways can you priv chat to help chairman reroute
1
@united how about changing RNO -DEN non-stop In May (9) from 6am to Late Flight morning or early afternoon?
1
@united -How is it that all my flight times were changed without any official notification? Almost missed my flight this morning. Not cool!
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@united @simonroesner you'll need to upgrade the seats too, even in economy plus it's like sitting on a concrete bench.
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@SouthwestAir Why can we no longer change trips with a companion online? Been doing it for years, now get message can't be done online?
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@JetBlue why, when you book a flight now, does jetblue separate a 3yr old from the mother? Isn't that a bit stupid? check-in headaches!
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.@united being delayed 3 hours for a one hour flight is more than frustrating. I'm also unable to get a decent meal at this hour.Never again
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Made it to #Costa #Rica and back @JetBlue Missing it already! #Pura #Vida!
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@SouthwestAir, on #unscheduled aircraft change, please have a better system in place, not worth the paid upgrade. #REFUND
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@USAirways @AmericanAir you know...hockey sticks are expensive. Your baggage handlers shouldn't just be throwing them on the cart.
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@SouthwestAir Just realized my Luv Voucher expired today. :( Any chance of getting some luv with an extension? Please? #VeryLoyalCustomer
1
@united flight 1136 from Chicago to Houston over 2 hours and no pretzels or peanuts?! Seriously about passed out.
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@united it's messed up to refuse to wait 10 min after united is at fault for delay but to leave early is absolutely disgusting.
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@JetBlue mission accomplished: gave @paulgordonbrown a hug http://t.co/LT1pYKfvRq
2
@united Poor cabin luggage service on UA1266 to BOS, I was forced to check in even when there was empty space for bags in the overhead!
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@SouthwestAir YOU ARE THE EASIEST AIRLINE TO DEAL WITH.. I LOVEEEE YOU SO MUCH
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@SouthwestAir took our carryon bag with essential attire for a life changing interview tomorrow & it's not here; can we expect compensation?
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@united Educate Bohol is a 501(c)(3) w/all volunteer staff. I can help the kids or buy a plane ticket ...I can't do both. Can you help?
1
@united give me an email address and I'll send the actually screen shot to you.
1
@united it's frustrating, as a frequent flyer, loyal since Continental. Upgrade equals paying 3 times or more on top of purchase ticket.
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@AmericanAir Orbitz has only shown "priority" seats since we booked & paid 3 weeks ago.
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@united - Going on 3 days (tomorrow) and I still haven't received my bag from my flight to Toronto. Would love to see some seriousness here.
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@USAirways ruined our honeymoon by causing us to miss our international flight, and now we are stranded.
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@SouthwestAir I wish i would've seen this 4 hours ago!!! I WANTED TO SEE THEM TONIGHT SO BAD!!!! #CRYING
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@AmericanAir Yes, but should be able to get a push notification via the app if I’m logged in and on a trip. Email/text is so 2010 😥.
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@VirginAmerica Thank you for the follow
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