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@VirginAmerica I mean. Probably inappropriate while on board.. But, it's on!
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@USAirways Cool. Now @SweetingR has been told you can't re-route his bags after he was told to leave them last night. He needs them to race.
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@united are my bags here yet? They were at Palm Springs airport. I was at LAX. How come I beat my bags here.
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@JetBlue Called JB 3 times!Everytime, Auto Vmsg:"your wait time should not be longer than 9 mins" waited longer than 18 mins and no answer!
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@united Why do I still not have my bags? They arrived @10AM &website says they're still at the airport..2 1/2 hours Late Flightr???!! #nothappy
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@JetBlue I believe it's Irina. On the flip-side, super disappointed that EatUp Cafe isn't available on this BOS --> SFO flight today.
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@united Thank you for responding so promptly! I look forward to the 240 kms drive to the office to file a claim.
2
@united wasting time at baggage claim thanks to your dfw ground crew who checked my bag in without actually checking for space #frustrated
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@united - after having to now TAG MY OWN bags at the airport I was hoping they would actually arrive WITH me - here's hoping they arrive
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@SouthwestAir I got a flight at 11:55am on Thursday but looking for something tomorrow, anything available?
2
@JetBlue If seats aren't guaranteed why do we pay for them? when I called the rep said some other people booked our seats.
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@JetBlue Thanks for the personalized customer service! #cannedtweet #autoresponse
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@SouthwestAir Got help from a nice lady on the phone in Georgia. Thank you!
2
@AmericanAir Thank you.
2
@SouthwestAir beyond ready
2
Happy #TT to my friends @AmericanAir . Hope the weather isn't causing you too many headaches.
2
@united I understand the intent was not to inconvenience, but catching a cab back to the airport to show them wet clothes wasn't an option.
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@SouthwestAir Thnx. Hopefully it's just on the nxt flight up. I've got 3 shows this wknd. Worst case I'll just turn my sweatshirt inside out
0
@united remember in business, a pleasant experience, means you will tell a friend. A bad experience means you will tell everyone you see
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@united appreciate getting put on hold for 20min and then getting hung up on because I was requesting help for big group. I'll try #Delta
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@AmericanAir @maryella_green despite the inconvenience, the situation was handled quickly and we appreciate it very much!
2
@USAirways epic fail @ CLT ystrdy w/Cancelled Flightled flights. No staff, no communication & no refund for unused portion of tix. Keep it classy guys
0
@united yes, I want to complain. Your coworker was neither. Is there a customer service point airside?
1
@united JT the issue is with missed connections early gate closings and zero concern from customer service
0
@USAirways hi, Im trying to speak with someone to book travel for a minor. The phone keeps disconnecting. Please advise. Website wont allow.
0
@USAirways on the phone over an hour waiting for customer service got wrong fight information cost us 6 hours from trip. Frustrating!!!
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@AmericanAir it looks like a mistake
1
@USAirways yes but lost a whole day. Frustrating!! #poor customer service
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@JetBlue oh right! Me and hundred people arrived back to the same gate we left minutes ago in SDQ http://t.co/7gB0hgW51t
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@SouthwestAir no HUMAN contact for 2 mths from @AmericanAir cust relations or refund dept. If ever a problem do u have humans I can talk to?
0
@usairways im trying to get my dads wheelchair and no one is answering at Dulles.we have tried to call back on.multiple times
0
@USAirways great operation you guys are running. More mechanical issues, and now taping piece of plane together LOL http://t.co/I5V9wfbtuE
1
@usairways really need help asap, so please make it quick. Thx.
0
@AmericanAir @USAirways So who do I need to talk to to ensure the statement is sent to my bank so I can get the credit for the charges?
0
@united what do I do if something is missing from my checked baggage?
1
@VirginAmerica @ladygaga @carrieunderwood All were entertaining
1
@united why do I check in online if I still have to wait in line for an hour to "check in" at counter? #fuckinlame @naia_miaa
0
@JetBlue Third flight in a row for my wife with her TV not working...
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“@AmericanAir Thanks for info on super large passengers- the extra seat Mr. Big needed was the one i was sitting in already #customerservice
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@JetBlue woulda been nice of you to let us know that or post it!!! Your boards still show the flight on time!!!
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@USAirways why does this flight keep getting delayed Late Flightr and Late Flightr?
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@SouthwestAir I look forward to those direct flights to California to see my family more often. Thank you @MichaelBColeman #byebyeusairline
2
@SouthwestAir I have a flight on Sunday the 22nd to Columbus from Denver. I just got a travel alert on my southwest app. Is the rescheduling
1
@JetBlue but the 4 hour policy- when I called and they said I didn't report it soon enough. What would have changed if I had noticed sooner?
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@SouthwestAir @Imaginedragons I tried. 😔 It's okay
1
@AmericanAir thanks to Marie for reFlight Booking Problems me and my friends!!! I'm Cali bound thanks to this sweet angel! #blessed
2
@United Claudia in IAH terminal b travel assistance has me all set. Great service. Thank you.
2
@usairways Is your reservation phone number working? Called 10x in the last 3 days, and haven’t gotten through.
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@AmericanAir we are off to Kax premium. Hoping this flight is better food, TV now I know how to work it and service. Tnx
1
@AmericanAir One hour to check in is 45 minutes too long. MIA FAIL.
0
@United I have never been so grossed out in my life. What a disappointment-yet again-flying with you.
0
@AmericanAir #epicfail on connections in #Chicago today, extremely disappointed w/ unaccommodating customer service, rethinking loyalty 😐
1
@VirginAmerica at Logan airport and waiting to checkin for my 9am flight. Checkin desk not open !!!!! Why?!
0
@JetBlue ok!!! That's super helpful. Thank you. I'll reach out if I have any other questions.
2
@AmericanAir I need to be back home tomorrow and no one is helping me. Please help me rebook for a flight tomorrow!
0
@VirginAmerica our flight into lga was Cancelled Flighted. We're stuck in Dallas. I called to reschedule, told I could get a flight for today...(1/2)
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@JetBlue's CEO #pilots among ardent fans, Wall Street - Poughkeepsie Journal http://t.co/FRhuXiB8II
1
@USAirways Why is my "first available" flight for me now Tuesday but a flight today that is "booked "#flt 755 available to buy online?
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@USAirways you guys lost my luggage
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@SouthwestAir. 50th Anniversary on April 10th. Still. Sweethearts. Companions. Lifetime. Sons. Families. Love.
2
@united I'm checked in, agent wouldn't tag my bags at 7am. Now I'm standing in line hell.
0
@USAirways I have sent letter after letter and get back nothing but form letters and half baked reply's #usairwaysssuck
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@AmericanAir I’ll play it by ear. I know that you are doing your best. Buy some chewey oatmeal cookies for your customer care folks.
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@united The guidelines say 10x9x17, my bag is 20x15.7x8.7, so it's a bit taller than the guidelines. Is that gonna be a problem?
1
@USAirways good work by flight 1798 crew. #Chairman's recognition even in coach. Too many #missedupgrades Late Flightly. What's up with this?
2
@USAirways is there a better time to call? My flight is on Friday and I need to change it. Worried I may be on hold until then.
0
@USAirways it's be nice to take a flight and have some level of consistency / service from the flight attendants. Quality control???
0
@JetBlue your crew didn't say it was about safety. If they say that I was glad to stay ... Check the information you give to the costumers
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@AmericanAir @EdPlotts don't bother trying to get anywhere with their customer service team either as take 2+ months and counting to reply
0
@VirginAmerica missed my flight. How does standby work?
1
@USAirways lots of fun to be removed from top of a list and manually readded to the bottom thanks to club agents. Thanks a lot Asha at DCA.
0
@USAirways just realized my @AmericanAir advantage number wasn't used for my flight. How do I get my ff miles?
1
@SouthwestAir Hi! I ❤️ your company and fly all the time. I was wondering if you could please share this link & read! http://t.co/lO6LghPcdU
2
@united Great! I'm ready to go home.
2
@SouthwestAir nbd I was able to figure out a workaround. Just wanted to help. Got my bags less than 24 hours Late Flightr. Muchas grassy ass.
0
@VirginAmerica Comenity Bank is a joke! Please change. Nothing but constant problems with this bank
0
@JetBlue not cool. At the gate, turns out my flight from FLL to JAX is delayed, yet app says on time. Not a good start.
0
Jet BOOOO 🍅🍅🍅🍅 RT @JetBlue: Our fleet's on fleek. http://t.co/0WbJAWx7xD
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@SouthwestAir I want one!
2
Thank you @united for your prompt assistance.
2
@united if I had a ticket refunded which I purchased, for my brother to fly...could I then used the refunded credit for me to fly? Respond
1
@united you hung up on me again.
0
@USAirways 5534. That's the flight I was placed on after original flight to Charlotte was Cancelled Flightled. Now 5534 is on 1hr delay
0
@united A Tourist Wonder: Super Tides and Tide of the Century at French and U.K coasts: http://t.co/gXdqORtsS0
1
@united But they are not... lady one phone says its in tel aviv. Tel Aviv united says its in Newark. No one knows and I have nothing...
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@SouthwestAir Thanks. I did go through these motions shortly after my flight yesterday. I wonder how quickly flight attendants are notified.
2
@AmericanAir yep, they moved me to 16A as they showed me flying "standby"
1
@USAirways- can you tell me what the policy is for preboarding with small children? Is that still a thing?
0
@JetBlue Are departing flights from Boston heavily delayed? Flying out tomorrow morning ...
1
@united And then when we asked the stewardess to take the disinfectant wipe as trash she said, "not with my hands!" #badservice
0
@JetBlue People kept saying it was due to weather but there were flights going directly to boston even after our flight.
0
@united why is it that Sundays when my husband travels to Chicago he's stuck at Tarmac & misses connecting flight always
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I appreciate the reply. RT @SouthwestAir: @luxclark We’re so sorry to keep you waiting, Laura. An Agent will be with you shortly...^CB
2
@USAirways worst experience ever with you guys…see my blog tomorrow on my experience. Maybe you can help make it better.
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@united has unrivalled access to #California with flights to the U.S. from 7 UK airports, with nonstop or one-stop connections year-round
2
@SouthwestAir can you help
1
@united @UCtraveladvisor - I would have loved to respond to your website until I saw the really long form. In business the new seats are bad
0
@AmericanAir I have not. There's no option for even getting a call back!
0
@united terrible service for military members and their families. #ridiculous #UnitedAirlines
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@AmericanAir Phone just disconnects if you stay on the line. Need to checkout of hotel in 2 hrs & have no place to go. Can't keep calling.
0