mattbit/tweet-sentiment-airlines · Datasets at Hugging Face

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@USAirways Don't blame it on weather. Rep at counter cost me entire day - not weather. Printed Boarding Pass too Late Flight. #TakeResponsibility	0
@SouthwestAir my flight was Cancelled Flightled Monday. Just looking to Cancelled Flight and credit my card. That's all.	0
Hey @JetBlue, that's a sexy tattoo you got there on your left engine. #Jetbae http://t.co/Ox4w6KtsGI	2
@USAirways so how about some help with suggested time I could call to avoid such long wait time	0
@JetBlue looking to for low rates bos to Vegas in Late Flight June for 3 kids and myself for a sporting event. Any deals or breaks	1
@united my flight was supposed to depart to Boston at 4:36 and now it's departing at 6:30 due to issues with finding a pilot. Thanks a lot!!	0
@SouthwestAir quick question - i bought wifi for my phone, do I have to buy it again on my tablet? I have 9 hours left on my trip	1
@united 2 Cancelled Flighted flights Late Flightr, agent claimed she put me on a new flight but then Cancelled Flighted it. Coworker got on flight- now delayed. Now?	0
@JetBlue anything for you. #flyfi http://t.co/8jceDiKY9U	2
@SouthwestAir @TMadCLE Flying with you in April, first time on southwest. Can't wait!!! Flew American airlines last time. Was meh.	2
@SouthwestAir yes can do	1
@united I was sincerely thanking the pilot of flight 4461 of braving the snow and getting me home amongst many other Cancelled Flightlations.	2
@USAirways I thought about moving a lot of business over too, but first impressions count.. Glad it was miles and not cash.	0
@USAirways yes I know the industry procedure on baggage. Thanks for helping..... 😉 what about the impossible connection that started this?	0
@JetBlue Pittsburgh	1
@AmericanAir Believe me, I understand. Flight #2955. Was originally booked for Sunday. Flight was Cancelled Flighted and rescheduled for today.	0
@united even with the multiplier the ticket price will still never equal the amount of miles you travel, even for transatlantic flights!	1
@united more people stranded cause you suck. Better yet, you weasel out of Flight Booking Problems rooms for people claiming weather http://t.co/Flcnnn2USD	0
@USAirways how do I get you to stop sending me emails about my ex boyfriends account? I don't care how many points he has! He only has	0
@VirginAmerica Boo for a not refunding a seat upgrade fee I did not want to buy in the first place!	0
@SouthwestAir I hope this isn't a real life scene out of the movie 'Flight' .....	0
@united It's the fact that an international should not be with out her bag and no sense of what's going on other than "maintenance".	0
@JetBlue any idea when the flight will actually take off?	1
@united i will never fly with you again. i went on vacation this week and you lost my bags both ways. now i have no clothes. thankyou	0
@USAirways missing my reservations due to a Cancelled Flightled flight. Make it right by giving me first class tomorrow. Make your customers happy.	0
@united Thanks for nothing! No Atlanta Lounge? Your Ap says NO. Sure nothing at Terminal T http://t.co/tFjfMSHa2k	0
@JetBlue disappointed that my flight back to boston from PR was Cancelled Flightled,rebooked 4 the next day,delayed that one too, and no compensation	0
@AmericanAir Did you guys just give up helping people? Your phone tree just hangs up on me and I have a flight tomorrow. Connection pending	0
@united [checked in + boardingpass w/no checkin bagage] guess i'm all set. :-)	1
@united more people would catch their flights if your attendants had more help!	0
@JetBlue 1242 now?! I may cry!	0
@USAirways - I wouldn't need to wait on hold for 6+ hours if your website worked correctly - please respond!	0
@united amazing flying over 25,000 miles on #UnitedAirlines & alliance last year; still got jilted out of status! #moneyelsewhere	2
@SouthwestAir thanks I think we've got it figured out	2
@united Yes, they did. Must have fixed the broken ramp. Thanks!	2
@USAirways not happy!! Trying to get home on Cancelled Flighted flight& been on hold for 2 hours. Help!! This is just crazy...	0
@SouthwestAir y'all the real MVP with these prices...	2
@JetBlue its always a pleasure ☺️	2
@JetBlue everytime I come back to Boston it's a minimum 45 min wait for bags. Earlier it was almost an hour. Why is it only Boston jetblue?	0
@USAirways @AmericanAir how is it possible that someone is drunk they bring a wheelchair for them but you keep serving them	0
@AmericanAir You're right. Someone is up to something...	1
@united can you change DKYDE6 to 4583>36 on 2/23 instead of 3636>606>36; original reservation was for 4404>36 yesterday but was Cancelled Flightled.	1
@USAirways - flight was Cancelled Flightled to Buf today. Waited in line for 2+ hrs & cus service was rude. No flight until Tues. Need to get to ROC.	0
@SouthwestAir and @USAirways have Cancelled Flightled flights after 525 pm today due to winter storm. Travelers urged to contact carrier for info.	1
@united customer service 👎	0
@USAirways Can you help me add a AAdvantage number and known traveler number to a reservation?	1
@USAirways US 728/Feb 21. Ground power shorts again for the third time. Weary German passenger deplanes. Makes me jealous. Auf wiedersehen!	0
@AmericanAir so disappointed with this airline never again will I book with you guys	0
@USAirways thanks for being so bad you make a two day train trip look appealing!!	0
@united agent helps the person in front of me. Finishes up with them and then walks away. The guy behind me is as shocked as I am.	0
@united but the gate agent and club staff got me priority standby for next so might only be minor disaster...#travelingwithsmallkids	1
@united Flight 512 had sime of the rudest flight attendants. I was run over by the drink card and had a flashlight dropped on me. #noapology	0
@united how are you going to rectify this? Please direct me to your complaints department #stickingToDelta	0
@united thank you	2
I've been trying to set up my phone interview for days, and hoping the position won't be filled because the link doesn't work. @USAirways	0
@JetBlue Its poor Flight management. There is no reason why a scheduled 8:00 pm flight to takr off At 11:00pm .	0
Really ? 😑“@JetBlue: Our fleet's on fleek. http://t.co/V5QWkYXSW6”	1
@AmericanAir My flt AA375 for 02/23 got cncled and i cant get hold of a CSR so i can get alternate arrangement. Plz help	0
@SouthwestAir sent DM	1
@AmericanAir you're almost as bad as @united	0
@united in ORD hotel issued to my 4yr old. Tickets needed fixing again another hour and 5 agents l8r nightmare still not over	0
@JetBlue do you know when the schedule for dec 2015 will be released?	1
@AmericanAir need help changing a flight. Please dm	1
@SouthwestAir @FortuneMagazine well deserved!	2
@USAirways NEVER AGAIN! Worse experience in my life. http://t.co/3dDQq0gQni	0
@SouthwestAir have a prompt for consumers for prompt for customer service instead of having customers on hold for 1.5 hrs	0
@united During the same round trip, my NON-English speaking friend was stranded TWICE for 12+ hours each time! Most staff members were rude.	0
@USAirways thanks for seating me next to 2 hot athletes. This flight is significantly better now!	2
@SouthwestAir your A-list program is a complete JOKE! Your company does not value loyal customers.Time to look for another "go-to" airliner	0
@united 24 hrs since flight landed and ZERO info on my missing bag? rough ETA would be hugely helpful + restore some confidence	0
@AmericanAir please dm me	1
@SouthwestAir I'm trying to change a family vacation due to Measles outbreak and haven't been able to get anyone on the phone. Any help?	0
@USAirways I hope so, too. Thank you for your help. She traveled halfway across the globe and just wants her suitcase.	0
@USAirways HELLO?! It's been FOUR HOURS since plane landed! Flt 630 phx to JFK. 3 hrs on Tarmac waiting 4 gate. Plus an hour no bags yet	0
@united outsourcing ticket and gate agents at MIA. Ill advised. You did it in ROC and service went downhill. Keep employees and fliers first	0
@SouthwestAir listening center is open seating just like on their planes. #RaganDisney	2
@SouthwestAir A little surprised my Early Bird got me B15 from DEN to KC just now. Worst I've had. What's up?	0
@SouthwestAir I "heart" Southwest but those commercials aimed to satisfy a nano-smattering of travelers to few destinations.	0
@SouthwestAir paid for my own $200 rental car just to not go through this for the 3rd day :(	0
@AmericanAir I understand they're busy & doing their best. My frustration is an automated call changing my flight w/o allowing me to talk	0
@SouthwestAir - wow! 100 minutes on hold, so far. Now phone is dying...	0
@SouthwestAir apologies are whatever. Please just deliver the bags like you said you would. Feel like employees are lying to me.	0
@USAirways 2 days and 2 hours on hold the other day. Charge me double for flights and can't even fix it. Worst service I've ever had	0
Really? 9+hours???? @united: @JenniferWalshPR We don't like delays and do all we can to avoid them. We'll have you on your way ASAP	0
@USAirways you are absolutely terrible at managing these delays... Been delayed and undelayed and delayed 6 times now. 10 AM office hours.	0
@USAirways since when does a maintenance problem and missing flight crew equal delayed due to weather? I'm confused since we had sunny skies	0
@SouthwestAir I'm an A-list Preferred customer and very loyal SWA. However, your inflight wifi is no better today than it was 4 years ago.	0
@JetBlue are we scheduled to depart as scheduled?	1
@JetBlue I only fly Jet Blue	2
@USAirways looks like our bag has been rescued. Thanks!	2
😐 “@JetBlue: Our fleet's on fleek. http://t.co/QavvlAXLkl”	1
@JetBlue #jetblue #sofly #wish #firststari seetonight http://t.co/pyJAoayNx6	1
@united mechanical delay occurred in Houston earlier today re: their flight to ORD	0
@JetBlue Left my coat on flight 453 this morning in overhead bin. Reported seat 12A, but I was 11A. Thx. Ticket 2792125083854	1
@USAirways you have to be crazy! Treated my mom very poorly. Not happy! #usairwaysfail	0
@JetBlue on the plane now! Hopefully no longer at the mercy of the playlist! Thanks!	2
@USAirways @AmericanAir Can you bring guinea pigs in small pet carrier onboard your flights?	2
@united has the best pilots ever Thank you guys for the great trip #thatisall	2
@SouthwestAir I got it added thank you! :)	2
@AmericanAir after losing my bags for 4 days&charging me $475 to"arrange pick up"in argentina,claiming tollfree: won't reimburse me. Help!	0

@USAirways Don't blame it on weather. Rep at counter cost me entire day - not weather. Printed Boarding Pass too Late Flight. #TakeResponsibility

0

@SouthwestAir my flight was Cancelled Flightled Monday. Just looking to Cancelled Flight and credit my card. That's all.

0

Hey @JetBlue, that's a sexy tattoo you got there on your left engine. #Jetbae http://t.co/Ox4w6KtsGI

2

@USAirways so how about some help with suggested time I could call to avoid such long wait time

0

@JetBlue looking to for low rates bos to Vegas in Late Flight June for 3 kids and myself for a sporting event. Any deals or breaks

1

@united my flight was supposed to depart to Boston at 4:36 and now it's departing at 6:30 due to issues with finding a pilot. Thanks a lot!!

0

@SouthwestAir quick question - i bought wifi for my phone, do I have to buy it again on my tablet? I have 9 hours left on my trip

1

@united 2 Cancelled Flighted flights Late Flightr, agent claimed she put me on a new flight but then Cancelled Flighted it. Coworker got on flight- now delayed. Now?

0

@JetBlue anything for you. #flyfi http://t.co/8jceDiKY9U

2

@SouthwestAir @TMadCLE Flying with you in April, first time on southwest. Can't wait!!! Flew American airlines last time. Was meh.

2

@SouthwestAir yes can do

1

@united I was sincerely thanking the pilot of flight 4461 of braving the snow and getting me home amongst many other Cancelled Flightlations.

2

@USAirways I thought about moving a lot of business over too, but first impressions count.. Glad it was miles and not cash.

0

@USAirways yes I know the industry procedure on baggage. Thanks for helping..... 😉 what about the impossible connection that started this?

0

@JetBlue Pittsburgh

1

@AmericanAir Believe me, I understand. Flight #2955. Was originally booked for Sunday. Flight was Cancelled Flighted and rescheduled for today.

0

@united even with the multiplier the ticket price will still never equal the amount of miles you travel, even for transatlantic flights!

1

@united more people stranded cause you suck. Better yet, you weasel out of Flight Booking Problems rooms for people claiming weather http://t.co/Flcnnn2USD

0

@USAirways how do I get you to stop sending me emails about my ex boyfriends account? I don't care how many points he has! He only has

0

@VirginAmerica Boo for a not refunding a seat upgrade fee I did not want to buy in the first place!

0

@SouthwestAir I hope this isn't a real life scene out of the movie 'Flight' .....

0

@united It's the fact that an international should not be with out her bag and no sense of what's going on other than "maintenance".

0

@JetBlue any idea when the flight will actually take off?

1

@united i will never fly with you again. i went on vacation this week and you lost my bags both ways. now i have no clothes. thankyou

0

@USAirways missing my reservations due to a Cancelled Flightled flight. Make it right by giving me first class tomorrow. Make your customers happy.

0

@united Thanks for nothing! No Atlanta Lounge? Your Ap says NO. Sure nothing at Terminal T http://t.co/tFjfMSHa2k

0

@JetBlue disappointed that my flight back to boston from PR was Cancelled Flightled,rebooked 4 the next day,delayed that one too, and no compensation

0

@AmericanAir Did you guys just give up helping people? Your phone tree just hangs up on me and I have a flight tomorrow. Connection pending

0

@united [checked in + boardingpass w/no checkin bagage] guess i'm all set. :-)

1

@united more people would catch their flights if your attendants had more help!

0

@JetBlue 1242 now?! I may cry!

0

@USAirways - I wouldn't need to wait on hold for 6+ hours if your website worked correctly - please respond!

0

@united amazing flying over 25,000 miles on #UnitedAirlines & alliance last year; still got jilted out of status! #moneyelsewhere

2

@SouthwestAir thanks I think we've got it figured out

2

@united Yes, they did. Must have fixed the broken ramp. Thanks!

2

@USAirways not happy!! Trying to get home on Cancelled Flighted flight& been on hold for 2 hours. Help!! This is just crazy...

0

@SouthwestAir y'all the real MVP with these prices...

2

@JetBlue its always a pleasure ☺️

2

@JetBlue everytime I come back to Boston it's a minimum 45 min wait for bags. Earlier it was almost an hour. Why is it only Boston jetblue?

0

@USAirways @AmericanAir how is it possible that someone is drunk they bring a wheelchair for them but you keep serving them

0

@AmericanAir You're right. Someone is up to something...

1

@united can you change DKYDE6 to 4583>36 on 2/23 instead of 3636>606>36; original reservation was for 4404>36 yesterday but was Cancelled Flightled.

1

@USAirways - flight was Cancelled Flightled to Buf today. Waited in line for 2+ hrs & cus service was rude. No flight until Tues. Need to get to ROC.

0

@SouthwestAir and @USAirways have Cancelled Flightled flights after 525 pm today due to winter storm. Travelers urged to contact carrier for info.

1

@united customer service 👎

0

@USAirways Can you help me add a AAdvantage number and known traveler number to a reservation?

1

@USAirways US 728/Feb 21. Ground power shorts again for the third time. Weary German passenger deplanes. Makes me jealous. Auf wiedersehen!

0

@AmericanAir so disappointed with this airline never again will I book with you guys

0

@USAirways thanks for being so bad you make a two day train trip look appealing!!

0

@united agent helps the person in front of me. Finishes up with them and then walks away. The guy behind me is as shocked as I am.

0

@united but the gate agent and club staff got me priority standby for next so might only be minor disaster...#travelingwithsmallkids

1

@united Flight 512 had sime of the rudest flight attendants. I was run over by the drink card and had a flashlight dropped on me. #noapology

0

@united how are you going to rectify this? Please direct me to your complaints department #stickingToDelta

0

@united thank you

2

I've been trying to set up my phone interview for days, and hoping the position won't be filled because the link doesn't work. @USAirways

0

@JetBlue Its poor Flight management. There is no reason why a scheduled 8:00 pm flight to takr off At 11:00pm .

0

Really ? 😑“@JetBlue: Our fleet's on fleek. http://t.co/V5QWkYXSW6”

1

@AmericanAir My flt AA375 for 02/23 got cncled and i cant get hold of a CSR so i can get alternate arrangement. Plz help

0

@SouthwestAir sent DM

1

@AmericanAir you're almost as bad as @united

0

@united in ORD hotel issued to my 4yr old. Tickets needed fixing again another hour and 5 agents l8r nightmare still not over

0

@JetBlue do you know when the schedule for dec 2015 will be released?

1

@AmericanAir need help changing a flight. Please dm

1

@SouthwestAir @FortuneMagazine well deserved!

2

@USAirways NEVER AGAIN! Worse experience in my life. http://t.co/3dDQq0gQni

0

@SouthwestAir have a prompt for consumers for prompt for customer service instead of having customers on hold for 1.5 hrs

0

@united During the same round trip, my NON-English speaking friend was stranded TWICE for 12+ hours each time! Most staff members were rude.

0

@USAirways thanks for seating me next to 2 hot athletes. This flight is significantly better now!

2

@SouthwestAir your A-list program is a complete JOKE! Your company does not value loyal customers.Time to look for another "go-to" airliner

0

@united 24 hrs since flight landed and ZERO info on my missing bag? rough ETA would be hugely helpful + restore some confidence

0

@AmericanAir please dm me

1

@SouthwestAir I'm trying to change a family vacation due to Measles outbreak and haven't been able to get anyone on the phone. Any help?

0

@USAirways I hope so, too. Thank you for your help. She traveled halfway across the globe and just wants her suitcase.

0

@USAirways HELLO?! It's been FOUR HOURS since plane landed! Flt 630 phx to JFK. 3 hrs on Tarmac waiting 4 gate. Plus an hour no bags yet

0

@united outsourcing ticket and gate agents at MIA. Ill advised. You did it in ROC and service went downhill. Keep employees and fliers first

0

@SouthwestAir listening center is open seating just like on their planes. #RaganDisney

2

@SouthwestAir A little surprised my Early Bird got me B15 from DEN to KC just now. Worst I've had. What's up?

0

@SouthwestAir I "heart" Southwest but those commercials aimed to satisfy a nano-smattering of travelers to few destinations.

0

@SouthwestAir paid for my own $200 rental car just to not go through this for the 3rd day :(

0

@AmericanAir I understand they're busy & doing their best. My frustration is an automated call changing my flight w/o allowing me to talk

0

@SouthwestAir - wow! 100 minutes on hold, so far. Now phone is dying...

0

@SouthwestAir apologies are whatever. Please just deliver the bags like you said you would. Feel like employees are lying to me.

0

@USAirways 2 days and 2 hours on hold the other day. Charge me double for flights and can't even fix it. Worst service I've ever had

0

Really? 9+hours???? @united: @JenniferWalshPR We don't like delays and do all we can to avoid them. We'll have you on your way ASAP

0

@USAirways you are absolutely terrible at managing these delays... Been delayed and undelayed and delayed 6 times now. 10 AM office hours.

0

@USAirways since when does a maintenance problem and missing flight crew equal delayed due to weather? I'm confused since we had sunny skies

0

@SouthwestAir I'm an A-list Preferred customer and very loyal SWA. However, your inflight wifi is no better today than it was 4 years ago.

0

@JetBlue are we scheduled to depart as scheduled?

1

@JetBlue I only fly Jet Blue

2

@USAirways looks like our bag has been rescued. Thanks!

2

😐 “@JetBlue: Our fleet's on fleek. http://t.co/QavvlAXLkl”

1

@JetBlue #jetblue #sofly #wish #firststari seetonight http://t.co/pyJAoayNx6

1

@united mechanical delay occurred in Houston earlier today re: their flight to ORD

0

@JetBlue Left my coat on flight 453 this morning in overhead bin. Reported seat 12A, but I was 11A. Thx. Ticket 2792125083854

1

@USAirways you have to be crazy! Treated my mom very poorly. Not happy! #usairwaysfail

0

@JetBlue on the plane now! Hopefully no longer at the mercy of the playlist! Thanks!

2

@USAirways @AmericanAir Can you bring guinea pigs in small pet carrier onboard your flights?

2

@united has the best pilots ever Thank you guys for the great trip #thatisall

2

@SouthwestAir I got it added thank you! :)

2

@AmericanAir after losing my bags for 4 days&charging me $475 to"arrange pick up"in argentina,claiming tollfree: won't reimburse me. Help!

0