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@united - so they changed depart from 1:45 to 2:00pm & it is now 1:40pm & the Capt. just got off the plane to find a smoothie, 2pm my ass!!! | 0 |
@USAirways can't seem to find the pilots for our 6pm flight, never seen anything like it before #drunkpilots http://t.co/Zira2z3UDc | 0 |
@united that would have been nice earlier today. Too Late Flight now. I hope. | 0 |
@AmericanAir Was not on board you today just watched report unfold on Twitter but still am very proud! | 2 |
@united not sure why u call it customer care. Should be customer we don't care | 0 |
@united 2nd Late Flight flight today | 0 |
@USAirways a year and every time with US Air something happens. I sat waiting for a re-scheduled flight for 10 hours then to say its | 0 |
@USAirways checked in last night @ airport by supervisor w boarding pass for 1A - boarding today seat changed to 7F. How does that happen? | 0 |
@united thanks for delaying our flight for an hour, missing our connecting flight and terrible customer service. #neveragain #vacation | 0 |
@AmericanAir you could train your flight attendants to have some manners and decency | 0 |
@united why haven't you updated that flight 4411 is delayed? Super frustrating | 0 |
@AmericanAir my fly is 1579 if do you have some news | 1 |
@united thanks for the reply. If you can get me a better seat on my next leg to Munich. That would be nice. | 2 |
@AmericanAir cannot talk to any agents keep getting hung up on crazy | 0 |
@USAirways thx for taking my $600 for a 1way then Cancelled Flightling 1st flt delay 2nd flt and u top it off by losing my one piece of luggage #usuck | 0 |
@USAirways I just want to be heard and to discuss the many issues on my trip | 0 |
@JetBlue if I had made as many mistakes as you in as short a period of time. I would I have lost my job at this point!!! | 0 |
@americanair I sure do. I'm running version 3.10.0 | 1 |
@united I wasn't asking for a full refund but delaying me 3 hours and giving no reason should be enough to give partial credit | 0 |
@JetBlue Marks 15th Year With 'Bluemanity' Plane Design - http://t.co/E5NaxBUe4s http://t.co/KlxivnbCYh | 1 |
@JetBlue i am here - what is your resolution? | 0 |
@SouthwestAir she cut people off 35 minutes before flight time to check in bags, for a flight that was delayed 2 hours! I waited 8 more hrs! | 0 |
@SouthwestAir Next once we arrived to Atlanta, we waited a full HOUR before our luggage was placed on a carousel. One hour! | 0 |
@USAirways like they will call me? I'v been trying since yesterday and no one is answering... | 0 |
@SouthwestAir Password reset email is incredibly slow to arrive today. Checked spam folder, too. Web site says a few minutes, but 15? :| | 0 |
@SouthwestAir Thx for the GRAND view today! FLT 3825 SEATAC to PHX. #GrandCanyon #Arizona #Wow #Love #Photography http://t.co/D7pQOUAtdF | 2 |
@USAirways stuck on Tarmac for hour an a half and told longer to go and no hotels available when we land in Phoenix #unacceptable #unhappy | 0 |
@USAirways holding your passengers hostage during your computer crash is not customer friendly, let us off the plane or get us moving | 0 |
@JetBlue when are you guys flying it froward in the Bahamas. | 1 |
@AmericanAir when changing dest city on an award for a reservation party of 4, is fee $150 for each pax or 150 for first and 25 for rest? | 1 |
@USAirways CLT, please send more than one cust svc rep to your cust svc counter to assist a line out the door. http://t.co/v24QNp3DOi | 0 |
@AmericanAir found out my flight tomorrow was Cancelled Flightled & got in the queue for a callback 3.5 hours ago…still nothing. Can I get rebooked?? | 0 |
@SouthwestAir last 5 flights have all consistently ran behind schedule what's up with that ?? | 0 |
@USAirways Seriously, flight delay Cinci to Philly due to new ground staff, miss connection to MAN UK and now have to argue for hotel. WTF | 0 |
@JetBlue This is absurd. Should a stranger help my kids if there's a problem? #jetblue http://t.co/LAiGgef9Kj | 0 |
@JetBlue btw, her name was Samantha and she won over everyone on the flight | 2 |
@JetBlue I will try that. Thanks! If all else fails I will just do the old fashioned method tomorrow morning. | 2 |
@USAirways ticket couldnt be used bc unable to get to departing dest (RSW) bc of blizzard in BOS. Told only way to use credit is $200 fine | 0 |
@JetBlue Did you discontinue nonstop service from SJC to BOS? Can't find 471 or 472 anywhere | 0 |
STOP THIS “@JetBlue: Our fleet's on fleek. http://t.co/Ac6zwmuOOn” | 0 |
@JetBlue Flight 1447 (N351JB) "JBLU" arrives at @FlyTPA following flight from Westchester County Airport http://t.co/xX2M2jxQep | 1 |
@AmericanAir my mom tried also. That wasn't the reason they wouldn't change it. Y'all literally said that you'd rather have an empty seat. | 0 |
@AmericanAir you are beyond redemption. Jfk. Baggage claim looks like a luggage warehouse | 0 |
@USAirways new slogan should be "if you don't want to arrive on time, pick us" | 0 |
@AmericanAir trying to check in for flight. On line not working & agents too busy to take my call. | 0 |
@united I am on 1528 and my connecting flight is 909 | 1 |
@AmericanAir FYI...call stilling getting dropped. After an hour of continuous dialing. Attempted to Cancelled Flight online but not able to. HELP!!! | 0 |
@SouthwestAir I've been on hold for over an hour and counting…just need a simple name change http://t.co/5Siczx1oez | 0 |
@JetBlue would love to go to Hawaii to visit pearl harbor. | 1 |
@united BUT you have received confirmation via email that you are confirmed and ticketed on this flight. | 1 |
@AmericanAir Bad weather happens. But not being able to get through to a reservations rep for over 6 hours is just crazy. #frustrated | 0 |
@AmericanAir should reconsider #usairways acquisition. Flight 1843 AA gold flyers insulted by attendant for hanging jacket! | 0 |
@USAirways - have dinner reservations in a few minutes -- and I've been trying to get through to you since BREAKFAST. #onholdwith | 0 |
@USAirways forgot to call in the copilot so we're stuck on the plane in PHL. Looking fwd to being stranded in CLT. Day 2 of flight fails. | 0 |
@SouthwestAir Thank you Thank you Thank you!!! My last attempt to win #DestinationDragons tickets was a success! I could not be happier!! :) | 2 |
@SouthwestAir thanks so much for making my night 😀 cannot wait for my trip next week! http://t.co/NbZ45jCd1r | 2 |
@SouthwestAir 2 wounded vets stuck. Hv trouble with agent help. On hold and no answer on Twitter. Pls respond | 0 |
@USAirways YOU ARE THE BEST AIRWAYS!!!!!!!!!! FOLLOW ME BACK, PLEASE 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏😢😢😢😢😢😢😢😢🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 | 2 |
@SouthwestAir had a very rude gate agent at BWI tonight gate B8 after a 6.5hr delay for flight 1172. I think a little training is in order. | 0 |
@SouthwestAir Thank you. Great tool | 2 |
@united I lost my sunglasses on the flight from OKC to IAH this morning (8am takeoff) .. is there any way to retrieve them? | 0 |
@united @UnitedFlyerHD @United_Airline N26902 Dreamliner leaves London Heathrow. @B787fans http://t.co/aI0Yzwt8Za | 1 |
@SouthwestAir why are you the ONLY airline that is not flying out of BNA today? | 0 |
@AmericanAir car accident on my way to the airport. Missed flight from rno to dca. Trying to resched but your line has 2 hr wait | 0 |
@VirginAmerica soooo are you guys going to leave the seatbelt light on all flight? You can barely call this turbulence :-) | 0 |
.@JetBlue thanks for making an effort. Credit where credit is due: flight 795 delayed 5 hours instead of 8 hours. #fwiw #loweredexpectations | 0 |
@SouthwestAir - Hi. My flight confirmation # is fwwe7f. We are currently stuck in Norfolk, Va. Trying to get to LGA in NYC. Ant updates? Thx | 0 |
@united what if business as usual meant dropping the bully mentality and fostering inspiration for a greater business #EmployeeRelations | 0 |
@united flying out of STL Saturday where they are expecting ice & snow. When should we start looking for travel waivers? Thanks! | 1 |
@USAirways awesome... Doors close in 2 minutes, flight leaves in 17 minutes... And the plane just got here. WTH? | 0 |
@SouthwestAir can you follow me so I can send you the info? | 1 |
@AmericanAir Will 2396 be Cancelled Flightled tonight? | 1 |
@united Finally I get the right response. United must check this issue. UA 1514 EWR to PUJ on Friday 02/20/15. | 0 |
@united Why do I have to pay $ 17 for wifi with an international business ticket? #pennypincher | 0 |
@united Missing crew, passenger doc problems, frozen toilets, and now we're off the plane. Give me my money back. UA3466 | 0 |
@SouthwestAir you Cancelled Flightled my flight and now I am in the back of the queue and you want to charge me 200 for business class? Stay classy | 0 |
@united it was an international flight, and we didn't get our new eta until we were in the air. | 0 |
@JetBlue To DC this summer and help local youth get ready to return to school with math refresher courses. #FlyItForward | 1 |
@united my reservation were changed so that I can longer make my connecting flight. How can I change this without incurring a fee? | 1 |
@united very exasperating I'm having a difficult time with Flight Booking Problems as the error message says you're undergoing maintenance. Really, now? | 0 |
@SouthwestAir chances of flight leaving BNA tomorrow at 6:20 am (to LGA)? | 1 |
@SouthwestAir Awesome. Thanks! You guys rock! | 2 |
@united I need help with a missing bag. | 0 |
@united I am - thank you! | 2 |
@united yep—used that twice; no case id numbers assigned; just tried it again-get screen that says, “thank you for submitting your request” | 0 |
@united there is a disconnect between your PR group and the actual business strategy and employee attitude on the ground. #liars #united | 0 |
@united I just sent to you. | 1 |
@SouthwestAir your employees were great! | 2 |
@SouthwestAir Flight 3336 - why do multiple tracking sites have more up to date info than SWA's app and website? | 0 |
@JetBlue unfortunately no, but hoping I can catch one sometime in the near future! | 1 |
@JetBlue We just landed in Vegas but not allowed to leave the plane just yet. Thanks for making me miss my flight at 1 pm. #fustrated | 0 |
@AmericanAir My flights tomorrow were Cancelled Flighted, can't do anything online, and can't get through on phone. Help? | 0 |
@united hey, it's 4am, guess what I'm doing? Not sleeping! Why? Cause you care so little about your customers you let them sleep in airports | 0 |
@united 4 different departure / arrival updates for UA304??? In 1hr. Please! | 0 |
@AmericanAir yes there's issues on the site as well unfortunately. | 0 |
@SouthwestAir 2 hours on hold trying to reschedule Cancelled Flightled flight. Hold music stopped, but no one's answering. How can I reach a rep? | 0 |
@AmericanAir Thank you. It's much appreciated. We have been on the plane for 90 min now at the gate. | 2 |
@SouthwestAir Great flight yesterday from MSY to AUS!! Thank you for such great safety,service and beautiful skies!! http://t.co/X1EqYAHfvZ | 2 |
@AmericanAir yes I have. Thanks | 2 |
@AmericanAir @dfwairport Guys, let it go. http://t.co/vOxcghciJi | 2 |
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