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homeguide.com | If You Are New to Liaison: If you lack sufficient purchasing history, your payment method will be charged every time a Consumer contacts or books you and your Liaison balance isn't sufficient. |
homeguide.com | Please review our Privacy Policy for information and notices concerning Liaison’s collection and use of your information. The provision and delivery of text messages by Liaison or our text message service providers is governed by our SMS Terms and Conditions, which are expressly incorporated herein. Certain areas of and/or products on the Platform may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions or policies. If there is a conflict between these Terms and terms and conditions or policies posted for a specific area or product, the latter take precedence with respect to your use of that area or product. |
homeguide.com | Liaison retains the right to partially or fully restrict your access to the Liaison Services or Liaison Platform under certain circumstances, including but not limited to: |
homeguide.com | Unless expressly permitted by supplemental terms, our sites and services are intended for general audiences 18 years of age and older, and access or use by anyone younger is not authorized. |
homeguide.com | You agree to indemnify and hold us and our representatives harmless from and against any third-party claim, cause of action, demand or damages related to or arising out of: (a) content that you post or transmit (including but not limited to content that a third-party deems defamatory or otherwise harmful or offensive); (b) activity that occurs through or by use of your account (including, without limitation, all content posted or transmitted and your interactions with others); (c) your use of or reliance on any user content; and (d) your violation of these TOU. This indemnification obligation includes payment of any attorneys' fees and costs incurred by us or our representatives. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of these claims. |
homeguide.com | Liaison may deduct any applicable withholding Taxes or other Taxes from payments to you as required by law and remit these to the relevant tax authority on your behalf. Any such deducted amounts will be considered as paid to you for all intents and purposes under these Terms. |
homeguide.com | Liaison's failure to exercise or enforce any right or provision of the Terms of Service does not constitute a waiver of such right or provision. If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable to any extent, the remaining provisions will remain in full force and effect. |
homeguide.com | By engaging as a Service Professional on Liaison, you signify your agreement to abide by the Stripe Connected Account Agreement and Stripe Services Agreement, even if Stripe modifies these agreements over time. It is required that you furnish Liaison with precise and comprehensive information about yourself and your enterprise. You also permit Liaison to divulge this information, along with transaction details linked to the payment processing services supplied by Stripe. Furthermore, you consent to Liaison debiting your Stripe account if there are disagreements with Consumers. |
homeguide.com | Statute of Limitations: Any claims related to the Platform or Pro Services must begin within one year after the cause of action arises, notwithstanding any legal exceptions. Any claim not brought within this timeframe is permanently barred. This limitation does not apply to New Jersey residents. |
homeguide.com | IN NO EVENT WILL OUR OR OUR REPRESENTATIVES LIABILITY IN CONNECTION WITH ACCESS TO, USE OF OR RELIANCE ON OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES BY YOU EXCEED THE AMOUNTS PAID BY YOU TO US, IF ANY. TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID BY YOU DURING THE SIX (6) MONTHS PRECEDING THE BRINGING OF ANY CLAIM, OR FIVE HUNDRED DOLLARS ($500.00), WHICHEVER IS LESS. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID PROVIDER ANY AMOUNTS IN THE SIX (6) MONTHS PRECEDING THE BRINGING OF ANY CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE IS TO STOP USING OUR SITES AND SERVICES AND TO CANCEL YOUR ACCOUNT, IF ANY. |
homeguide.com | THESE LIMITATIONS WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. |
homeguide.com | Our Partners are obligated to deliver Partner Services as outlined in the applicable Partner Contract, including any Partner Terms of Sale. We require Partners to ensure that all information provided on the Liaison Platform is accurate, complete, and not misleading. However, we cannot independently verify the information provided by Partners. It's the responsibility of each Partner to ensure that their listed Partner Services are available and accurately described. Please note that the descriptions and/or images of Partner Services on the Liaison Platform are for illustrative purposes only, and actual services may vary. |
homeguide.com | While your subscription is active, you authorize us to advertise on behalf of your business on Google, Facebook, and other advertising platforms. We reserve the right to use your business name, logo, photos, and any other information about your business obtained from your profile in our advertisements. This authorization is required to efficiently drive customers to your business. You agree to not hold us liable for any claims, damages, or losses resulting from or related to such advertisements. |
homeguide.com | You have the option to add, change, remove, elevate, or reduce (Subscription Modification) specific Subscriptions through the Platform. When a Subscription Modification occurs, you grant us permission to charge the newly prorated amount for the existing Term and to invoice the total revised Subscription Cost for all merged Subscriptions going forward to the corresponding payment method connected with your account. It is essential to understand that reducing your plan might result in the loss of data, information, features, or other functionalities tied to your account, and it may also lead to a re-evaluation of your projected future growth metrics. All risks associated with downgrading any service are yours, and you absolve Liaison from any responsibility or outcomes linked to it. In certain instances, Liaison may introduce, alter, phase out, decrease, or eliminate particular features and functionalities, but such modifications will not substantially negatively affect the Subscriber's utilization of the Products and Services. If such changes occur, the Subscriber's only recourse is to notify the termination of the concerned Subscription within thirty (30) days from the notice of alteration. |
homeguide.com | In appropriate circumstances and at our sole discretion, we may disable and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others. |
homeguide.com | 'Collective Content' is defined as the combination of User Content and Liaison Content. |
homeguide.com | In cases where we are required by law to charge Taxes on our Services, you must pay these unless you provide us with sufficient documentation to prove that you are exempt. Failure to provide accurate exemption documentation may result in your being liable for these Taxes, and you agree to indemnify and defend Liaison against any claims by tax authorities for incorrect or uncollected Taxes due to your failure to provide necessary documentation. |
homeguide.com | Your continued use of the Liaison Platform after the posting of changes signifies your acceptance and agreement to the revised Terms of Service. As long as you adhere to these Terms of Service, Liaison grants you a personal, non-exclusive, non-transferable, and limited privilege to access and utilize the Liaison Platform. |
homeguide.com | AS A USER OF THE PLATFORM, YOU ARE EXCLUSIVELY RESPONSIBLE FOR ALL COMMUNICATIONS AND ENGAGEMENTS WITH OTHER USERS OR PEOPLE YOU COME INTO CONTACT WITH AS A RESULT OF USING THE PLATFORM. THIS RESPONSIBILITY ENCOMPASSES INTERACTIONS WITH CONSUMERS, SERVICE PROFESSIONALS, OR RECIPIENTS OF SERVICES. LIAISON NEITHER ATTEMPTS TO AUTHENTICATE THE STATEMENTS OF PLATFORM USERS NOR SCRUTINIZES OR EVALUATES ANY PRO SERVICES. THERE ARE NO WARRANTIES OR REPRESENTATIONS MADE BY LIAISON CONCERNING THE BEHAVIOR OF PLATFORM USERS OR THEIR COMPATIBILITY WITH CURRENT OR FUTURE USERS. IF YOU CHOOSE TO MEET IN PERSON OR OFFLINE, OR IF YOU PROVIDE OR RECEIVE PRO SERVICES, YOU AGREE TO EXERCISE REASONABLE CARE IN ALL DEALINGS AND COMMUNICATIONS WITH OTHER PLATFORM USERS AND INDIVIDUALS. LIAISON CATEGORICALLY RENOUNCES ALL LIABILITY FOR ANY ACTS OR FAILURES BY ANY USERS OR THIRD PARTIES. |
homeguide.com | We do not control, are not responsible for and make no representations or warranties with respect to any user content. You are solely responsible for your access to, use of and/or reliance on any user content. You must conduct any necessary, appropriate, prudent or judicious investigation, inquiry, research and due diligence with respect to any user content. |
homeguide.com | We do not control, are not responsible for and make no representations or warranties with respect to any user or user conduct. You are solely responsible for your interaction with or reliance on any user or user conduct. You must perform any necessary, appropriate, prudent or judicious investigation, inquiry, research and due diligence with respect to any user or user conduct. |
homeguide.com | Calls will be between the hours of 9:00am to 8:00pm in your local timezone (based off your area code or zip code on file). Calls may be for sales, support and account maintenance, surveys, or any other reason. We may call to confirm your request along with SMS text messages or ringless voicemail services from up to five companies that can help you with your request to the land-line or mobile phone number you provided. |
homeguide.com | You may terminate your account and/or stop using our sites and services at any time. We may, in our sole discretion, terminate or suspend your access to all or part of our sites and services for any reason, including, without limitation, violation of these TOU and/or if we have a reasonable ground to suspect that you have violated these TOU. |
homeguide.com | By using our sites and services, you are a 'user' and you accept and agree to this TOU as a legal contract between you and us. We reserve the right to change these TOU from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these TOU periodically and to be aware of any modifications. Your continued use of this site after such modifications will constitute your acknowledgment of the modified TOU and agreement to abide and be bound by the modified Terms of Use. If you do not accept and agree to all provisions of these TOU, now or in the future, you may reject these TOU by immediately terminating all access and use of our sites and services, in which case any continuing access or use of our sites and service is unauthorized. |
homeguide.com | When you use the Liaison Platform to book or order any Partner Services or Products, you're also entering into a contract directly with the relevant Partner, which includes adhering to any Partner Terms of Sale. |
homeguide.com | No Third-Party Beneficiaries: Except as explicitly stated within these TOU, you concur that there will be no beneficiaries of these TOU who are not a party to them. |
homeguide.com | Liaison may monitor communications between Consumers and Service Professionals that take place outside of the Platform, such as via email, phone call, SMS text message, third-party websites, or other means, in order to ensure the proper charging of Fees and adherence to these TOU. This tracking might include obscuring or replacing Service Professional contact information on their profile with alternative contact details that forward to the Service Professional, or other measures designed to track such communications. Except as specifically stated here, Liaison will not review or record the content of communications that do not interact with the Liaison Platform without first obtaining your consent. |
homeguide.com | Content prohibited from our sites and services includes but is not limited to: (1) illegal content; (2) content in facilitation of the creation, advertising, distribution, provision or receipt of illegal goods or services; (3) offensive content (including, without limitation, court ordered defamatory statements, threatening, hateful or pornographic content); (4) content that discloses another's personal, confidential or proprietary information; (5) false or fraudulent content (including but not limited to false, fraudulent or misleading responses to user ads transmitted via our sites and services); (6) malicious content (including, without limitation, malware or spyware); (7) content that offers, promotes, advertises, or provides links to posting or auto-posting products or services, account creation or auto-creation products or services, flagging or auto-flagging products or services, bulk telephone numbers, or any other product or service that if utilized with respect to our sites and services would violate these TOU or our other legal rights; and (8) content that offers, promotes, advertises or provides links to unsolicited products or services. Other content prohibitions are set forth in supplemental terms for particular categories or services on our sites and services and all such prohibitions are expressly incorporated into these TOU as stated in the introductory paragraphs above. |
homeguide.com | Except as required by law or otherwise stated on the site or in the services, all fees are nonrefundable and payments and purchases may not be canceled by the user. However, we reserve the right to refuse or terminate any purchase or attempted purchase at any time in our sole discretion. |
homeguide.com | We make every effort to fulfill the demand for Liaison Advertising, but there might be occasions when advertising in your region is fully booked. In such cases, your subscription will be backordered until space opens up, and we will process backorders on a first-come, first-served principle. This backordered subscription will reserve your spot in the advertising queue, and your Liaison Advertising subscription fee will only be charged once your subscription is active. |
homeguide.com | Any and all claims, causes of action or disputes (regardless of theory) between you and us arising out of or related to these TOU, our sites and services or content accessed through our sites and services will be governed by the laws of the State of California, without regard to conflict or choice of law principles. |
homeguide.com | When you schedule an appointment, it's essential to arrive at the Partner's place of business as indicated in the Partner Terms of Sale in order to receive the Partner Services. |
homeguide.com | If you choose to tip the Partner for your Appointment, you'll be given the option to do so via a notification on the Liaison Platform following your Appointment. Tipping is entirely at your discretion and is in addition to the purchase price for the Appointment. Liaison collects payment on behalf of the Partner, and the tips are considered a direct payment from you to the Partner. Your name will be shared with the Partner when the tip is notified. The Partner will receive 100% of any tip payment you choose to make, subject to payment processing fees. |
homeguide.com | 'Consumer' is a term for a User registered on the Platform to find Service Professionals, request Pro Services, book Pro Services or obtain quotes, engage in consultations or similar services, or otherwise utilize the Platform to receive, pay for, review, or facilitate the acquisition of Pro Services. As Consumers might be or become clients of Service Professionals, they may also be referred to as 'customers' within the Platform and related marketing materials. |
homeguide.com | ALL EXPRESS AND IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) ARE EXPRESSLY DISCLAIMED. |
homeguide.com | We also have the right in our sole discretion to limit, modify, interrupt, suspend or discontinue all or any portions of our sites and services at any time without notice. We and our representatives will not be liable for any such limitations, modifications, interruptions, suspensions or discontinuance, or any purported losses, harm or damages arising from or related thereto. |
homeguide.com | If a Promo Code is designated as personal to you, it should not be shared with any third party. However, if Promo Codes are made publicly available, you are permitted to share them with third parties. Should the Partner or Liaison reasonably believe that a Promo Code has been shared or misused, they reserve the right to cancel such Promo Codes. |
homeguide.com | You agree that any claims, causes of action or disputes not subject to Section Dispute Resolution; Arbitration) will be brought exclusively in courts located within the county of Harris, Texas, and you agree to submit to the personal and exclusive jurisdiction of such courts, for any actions. You further agree that, regardless of any statute or law to the contrary, you must file any such claim or cause of action within one (1) year after such claim or cause of action arose or be forever barred. |
homeguide.com | For Consumers partaking in Marketplace Payments through Stripe, your agreement is required to disburse all sums owed promptly with your chosen payment method. You are also authorizing Stripe to invoice your chosen payment method for owed amounts, be it for recurring or one-time fees. It is your responsibility to maintain the accuracy and current status of all payment information. Your agreement to our Stored Payment Terms and Conditions is implied when you record a payment method with us. It's vital not to distribute your payment card, bank account, or any other financial information with other Users. |
homeguide.com | Prices for Appointments and Orders are displayed on the Liaison Platform, including any delivery or processing charges. However, the final price for an Appointment may be adjusted to include additional goods or services purchased from the Partner at the time of receiving the Partner Services. Partners may also offer discounts, which will be reflected in the final amount payable. |
homeguide.com | You automatically grant and assign to us, a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate into our sites and services any suggestions, enhancement requests, recommendations or other feedback provided by you. |
homeguide.com | The purchase and sale of accounts and the creation of accounts for others is expressly prohibited. The circumvention of any technological restriction or security measure in the account creation process, posting process or otherwise for posting content in violation of these TOU also is expressly prohibited. |
homeguide.com | If you need assistance with a product order, please direct your inquiries to the relevant Partner who supplied the product. You can find the contact details for each Partner in the Confirmation or their Partner Profile within the Liaison Platform. They will be able to assist you further with any questions or concerns you may have about your product order. |
homeguide.com | During the Subscriber's Agreement Term with Liaison, the Subscriber is granted access to Products and Services, including: (i) a back-end that operates in the cloud, where it performs functions such as storing, analyzing, managing, distributing, and processing data; and (ii) front-end clients such as mobile applications, web interfaces, plugins, and system connectors, facilitating the retrieval, presentation, distribution, and management of various aspects of the Subscriber's business. Liaison's solutions enable the Subscriber to manage all relevant facets of their online marketing campaign in a singular location (the Liaison Platform) by utilizing these Products and Services. Some functionalities or access within the platform might necessitate a distinct Subscription or adherence to supplementary terms and conditions. |
homeguide.com | While Liaison takes reasonable care to ensure the availability and functionality of the Liaison Payment Services, we cannot guarantee continuous, uninterrupted, or secure access to these services, nor can we guarantee that the facility is free from viruses or errors. Liaison is not responsible for any errors made by the Payment Processor. Occasionally, access to Payment Processing may be restricted for repairs, maintenance, or the introduction of new facilities or services. We will endeavor to provide reasonable notice of any scheduled interruptions and restore the facility as soon as possible. |
homeguide.com | When making payments for Partner services, you agree to provide Liaison with a valid payment method and to pay for all Partner Services purchased. Payment can be made via the Liaison Payment Services or directly with the Partner as a Pay In-Store Service. |
homeguide.com | Below is an explanation of the capitalized terms as mentioned in the Agreement: |
homeguide.com | Waiver: Failing to assert any right or provision under these TOU will not constitute a waiver of that or any other provision. No waiver of any term will be considered a continuing waiver of that term or any other. |
homeguide.com | To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, email support with contact information and the address for delivery. |
homeguide.com | Unless explicitly stated, all fees for Paid Services do not include any Taxes. You are responsible for identifying, calculating, collecting, and remitting all necessary Taxes related to your use of our Services. This responsibility extends to determining whether Taxes apply to your transactions, registering with the appropriate tax authorities where required, and handling all related tax obligations. |
homeguide.com | Regardless of an active Account, you must pay all applicable Fees. If unpaid, Liaison has the right to recover payment and possibly terminate or suspend your Account. Any communication about unpaid Fees will be electronic. |
homeguide.com | Alternatively, you may choose the Pay In-Store Service option, where you make an Appointment/Order without using Liaison Payment Services and pay the Partner directly. The Partner may have the option to charge your payment method saved to the Liaison Account at checkout for Pay In-Store Services. This option is available based on the Partner's preferences and may not be offered by all Partners. |
homeguide.com | 'Platform' encompasses all websites, mobile or other applications, software, processes, video consultations, subscription services, and other services offered by or through Liaison. |
homeguide.com | To maintain the integrity and functionality of our sites and services for its users, access to our sites and services and/or activities related to our sites and services that are harmful to, inconsistent with or disruptive of our sites and services and/or users beneficial use and enjoyment of our sites and services are expressly unauthorized and prohibited. For example, without limitation: |
homeguide.com | Where Liaison has been negligent or breached a contractual obligation to you, we will be liable for any foreseeable loss or damage you suffer as a result. Loss or damage is considered foreseeable if it is an obvious consequence of our negligence or breach of contract, or if you and we would have reasonably anticipated it at the time you accepted these Terms of Service. |
homeguide.com | It's essential to provide accurate and complete information to Liaison and keep it updated through the Liaison Platform. We may verify the information you provide and reserve the right to refuse the use of Liaison Services or the Liaison Platform if inaccurate or incomplete information is provided, without specifying reasons. |
homeguide.com | Eligibility: By signing up to receive text messages, you represent that you are 18 years of age or older and understand the obligations and agree to the terms set forth in these SMS Terms and the Terms of Use, which both form binding agreements between you and us. You further represent that you are the subscriber of the cellular service at the mobile number provided or that you are authorized by the subscriber to sign-up for texts. |
homeguide.com | The Subscriber recognizes that various factors influence search outcomes, search engine positions, and advertising outcomes. Liaison makes no commitments or guarantees regarding the position, placement, or rank of the Website or advertisement within any search engine or advertising network channel. No representations, warranties, or guarantees concerning the Subscriptions' results or performance, such as the Internet traffic's quality or quantity, or the business or revenue that the Subscriptions may generate, have been made by Liaison to the Subscriber. Liaison may utilize collective data from all Subscribers to generate audience insights, which might be applied for general advertising and possible consumer profiling. Additionally, the Subscriber explicitly affirms that they are not depending on anything (whether conveyed in writing or verbally) beyond the terms stipulated in this written agreement. |
homeguide.com | YOUR REMEDY FOR DISSATISFACTION WITH OUR SITES AND SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH OUR SITES, IS TO STOP USING THESE SITES AND SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF OUR SITES AND SERVICES. |
homeguide.com | 'User' identifies an individual or entity that either finishes the account registration process with Liaison, adheres to its Terms, takes advantage of the services on the Platform, or submits or obtains a request via our sites. This includes, but isn’t limited to, Service Professionals and Consumers. |
homeguide.com | This TOU governs your access to, use of, and participation in the sites and services made available by Liaison or provider services obtained from or provided to other users. All references to 'you' or 'your,' as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the TOU will be deemed an acceptance by that entity, and 'you' and 'your' herein shall refer to that entity, its members, owners, directors, employees, and any other agent of that entity. As used in these TOU, references to our 'Affiliates' include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents. |
homeguide.com | Partners may have a Cancellation Policy in place, which will be presented to you at the time of booking. If a Cancellation Policy is in effect, Liaison may charge your card according to the Partner's terms, which could be up to the full amount of the Appointment. If you cancel beyond the specified timeframe in the Partner's Cancellation Policy, you may not be entitled to any refund unless agreed upon directly with the Partner. |
homeguide.com | By accepting these terms or by continuing as a Service Professional on the Platform, you authorize Liaison to act on your behalf as your agent. This authorization is limited to facilitating and receiving Marketplace Payments as described here. You recognize and agree that once a Marketplace Payment is executed through the Liaison Platform, the obligation of the paying User is considered fulfilled by the receiving User when Liaison receives the Marketplace Payment. This is as if the paying User had made the payment directly to the receiving User, subject to any rights you might have concerning disputes over Marketplace Payments. |
homeguide.com | Liaison's role is not that of a direct provider or seller of professional services. Unless outlined in a separate contract where Liaison is an explicit party, the platform does not directly or indirectly provide or offer any professional services. When a Consumer books or pays for Pro Services or receives a quote related to Pro Services on the Platform, the Consumer is entering into a contract with the Service Professional who provides those services. |
homeguide.com | We have established a privacy policy covering the collection, use, and disclosure of user information, which can be found here. |
homeguide.com | IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY. |
homeguide.com | Your Liaison Advertising will be highlighted for inquiries that align with the practice areas and locations you've agreed to. The geographic position is defined by the location entered during the search and/or any available geographic information from where the search started. |
homeguide.com | By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by emailing us with 'Revoke Electronic Consent' in the subject line. |
homeguide.com | THESE DISCLAIMERS WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. Some jurisdictions do not allow disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers as to implied warranties may not apply. |
homeguide.com | Research independently: Check reviews on Liaison and other trusted review sites to gauge the quality of a Partner's products or services. |
homeguide.com | Liaison's role is not as a seller or provider of Pro Services. It might offer home project consultations and associated on-Platform services to Consumers, but independent Service Professionals provide any Pro Services that may be requested as a result. Liaison makes no representation or warranty about these services, except as explicitly stated. Liaison’s facilitation of Pro Service transactions may include actions such as listing Service Professionals' profiles, enabling communication between Consumers and Service Professionals, assisting with appointment bookings, helping select a Service Professional, and processing payments. Consumers should recognize that this facilitation does not equate to a warranty regarding the Pro Services. Service Professionals must acknowledge that platform usage doesn't guarantee engagement, and Consumers must realize that they are directly soliciting Pro Services from the Service Professionals themselves. |
homeguide.com | We have the right, but not the obligation, to regulate content (which includes but is not limited to postings, text, code, images, video, binary files, ads, accounts, account information, flags, emails, messages and any other user communications ('content')) posted to, stored on or transmitted via our sites and services by any user (or any other third party in any manner); to regulate conduct (including but not limited to any authorized or unauthorized access to or use of our sites and services) by any user (or any other third party in any manner); and to enforce these TOU, for any reason and in any manner or by any means that we, in our sole discretion, deem necessary or appropriate (including but not limited to automated and manual screening, blocking, filtering, exclusion from index pages, exclusion from search results, requiring the use of an application programming interface (API), requiring the use of a bulk posting interface, authorization, verification, and the deletion and/or termination of content, accounts and/or all or any use or access). We may, in our sole discretion and without notice, start, stop or modify any regulation or enforcement measures at any time. Our action or inaction to regulate content or conduct or to enforce against any potential violation of these TOU by any user (or any other third party) does not waive our right to implement or not implement regulation or enforcement measures with respect to any subsequent or similar content, conduct or potential TOU violation. |
homeguide.com | Users may access the Platform without registering for an account. For each site, a user may create, maintain and use no more than one account to post content only on his/her or its own behalf. A user must create his/her or its account personally and manually and may not create accounts by any automated means. Without limitation, this includes the obligation that the user personally and manually solves any CAPTCHA challenge in the account creation process. A user may not create or use additional accounts or any account of another and must not permit, enable, induce or encourage others to create accounts for him/her or it. |
homeguide.com | Liaison utilizes a third-party payment processor (the 'Payment Processor') to link the payment card you provide to the Liaison Platform. The processing of payments or credits related to your use of the Liaison Platform is subject to the privacy policies, terms and conditions, and other terms of the Payment Processor and your credit card issuer, in addition to these Terms of Service. |
homeguide.com | Contact Partners directly: Each Partner Profile includes their contact information, enabling you to communicate directly with them. You can also reach out to our support team. |
homeguide.com | Liaison, Inc., along with its affiliates and third-party service providers, may need to send you certain communications, notices, agreements, billing statements, or disclosures ('Communications') concerning our Services. By agreeing to this E-sign Consent, you confirm your ability to receive these Communications electronically from Liaison, rather than in paper format, and you also consent to the use of electronic signatures in our interactions with you ('Consent'). If you decide not to accept this Consent or if you withdraw your consent later, you might be unable to use the Services. |
homeguide.com | Since we always prefer to find ways to satisfy you as quickly and efficiently as possible, before initiating any arbitration proceeding, you agree to first discuss the matter informally with us for at least 30 days. To do that, please send your full name and contact information, your concern and your proposed solution by email and mail to us at: Liaison, Inc 1301 San Bernard St., Austin, TX 78702, U.S.A, Attn: Legal Department. |
homeguide.com | Only individuals who are at least 18 years old and capable of forming legally binding agreements under relevant law are allowed to access and use the Platform. When you access or utilize the Platform, you are affirming and guaranteeing that you fulfill these criteria. |
homeguide.com | 'Liaison Advertising' or 'Liaison Ads' refers to a continuous advertising subscription that places you at the forefront of Liaison's directory pages, promotes you in search engines and social networks, and is available on some sites. When consumers look for Service Professionals, explore questions asked by other consumers, or read professional articles authored by Service Professionals, your advertisement appears at the top. We may also advertise your business in Google, Facebook, and other major ad platforms. Liaison Advertising may provide options for personalizing your ad message, displaying various ways to contact you, and showcasing profile details not shown in Liaison's standard directory listings. |
homeguide.com | Entire Agreement: The full agreement between you and Liaison regarding the Platform or Pro Services obtained through it includes these TOU, the Privacy Policy, and any other legal notices or additional policies published by Liaison on the Platform. The TOU will remain in full effect even if a competent jurisdiction deems a provision invalid, excluding the invalidated provision. |
homeguide.com | Liaison holds the authority to execute such debits and to defer final disbursements until after a dispute investigation. Liaison's ultimate decision on disputes will be at their exclusive discretion. As a Service Professional, you should recognize that any Marketplace Payments you may accumulate on the Platform are liable to these resolutions. Also, you concur that Liaison may annul payments deposited into a Service Professional's Stripe Connected Account if a customer repayment or guarantee disbursement is justified, particularly if linked to conduct or inactivity that violates these Terms. |
homeguide.com | We, our affiliates, or our service providers send text messages to: (1) provide you with information you requested from Liaison; (2) inform you of improvements, features, or Liaison services that may be of interest to you; (3) facilitate the matching of Consumers with Service Professionals, (4) respond to your inquiries regarding your account or use of Liaison, (5) send you offers promoting any products or services, and (6) contact you about any of Liaison's or our affiliates other products and services. |
homeguide.com | Both parties recognize that without this obligatory arbitration clause, they would possess the right to take legal action in court and to request a jury trial. They also comprehend that there might be cases where the expenses related to arbitration could surpass those of pursuing litigation, and that the opportunity to obtain discovery might be more restricted in arbitration compared to a court proceeding. |
homeguide.com | If any product you order arrives damaged or faulty, the Partner may offer options such as repair, exchange, or refund, in accordance with your legal rights. If you believe a product was delivered in a damaged or faulty condition, you must notify the Partner in writing, providing details such as your name, delivery address, and order reference. It's important to note that this process does not affect your legal rights. |
homeguide.com | Email us this notice, with all items completed, to our Copyright Agent with the subject line “DMCA Complaint”. You acknowledge if you fail to comply with all of the above requirements, your DMCA notice may not be valid. |
homeguide.com | Contacting You and E-SIGN Consent: Liaison may send notices to you via email, standard mail, or by posting on the Platform. With your agreement, Liaison, Consumers, Service Professionals, or others may contact you via phone or text messages. By consenting to receive phone calls or text messages, you also agree to an electronic record documenting your consent. You can revoke this consent by emailing 'Revoke Electronic Consent. |
homeguide.com | Liaison has the right to display public advertisements, sponsored content, and other types of paid information. The way in which this advertising is presented can change without any specific notification to you. Service Professionals may pay Liaison to be highlighted in search results, leading them to rank higher. Any Service Professionals who have taken advantage of this will be clearly marked in the applicable search results. To qualify for an enhancement in search rankings, Service Professionals must meet certain quality standards that Liaison may enforce. These standards are subject to alteration at any time without prior notice. |
homeguide.com | We believe we will be able to resolve most disputes or issues you may have using our sites and services. In the unlikely event we are not able to resolve a dispute or issue, we prefer to specify now what each of us should expect in order to avoid any confusion later. Accordingly, you agree to the following resolution process. |
homeguide.com | If You Have a Sufficient Purchasing History: Liaison may periodically charge your payment method for total Fees when you are contacted by Consumers. Liaison might adjust the frequency of charges, which may not align with the Budget Period. |
homeguide.com | 'Fee' signifies an amount that Liaison charges a User in relation to the Platform. |
homeguide.com | If you access our sites and services or copy, display, distribute, perform or create derivative works from our sites and services webpages or our intellectual property in violation of these TOU or for purposes inconsistent with these TOU, your access, copying, display, distribution, performance or derivative work is unauthorized. Circumvention of any technological restriction or security measure on our sites and services or any provision of these TOU that restricts content, conduct, accounts or access is expressly prohibited. For purposes of this paragraph, you agree that cached copies of our webpages on your computer or computer server constitute 'copies' under the Copyright Act, 17 U.S.C. § 101. For purposes of this paragraph, you further agree that CAPTCHAs and telephone verification are 'technological measures' that effectively control access to copyright-protected components and our intellectual property rights pursuant to 17 U.S.C. § 1201. |
homeguide.com | THESE LIMITATIONS WILL ALSO APPLY WITH RESPECT TO DAMAGES RESULTING FROM ANY TRANSACTIONS OR POTENTIAL TRANSACTIONS, GOODS OR SERVICES PROMISED OR EXCHANGED, INFORMATION OR ADVICE OFFERED OR EXCHANGED, OR OTHER CONTENT, INTERACTIONS, REPRESENTATIONS, COMMUNICATIONS OR RELATIONS THROUGH, RELATED TO OR AS A RESULT OF OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES (INCLUDING, WITHOUT LIMITATION, ANY LINKS ON OUR SITES AND SERVICES AND LINKS IN CONTENT ACCESSED THROUGH OUR SITES AND SERVICES). |
homeguide.com | You hereby release us and each of our representatives, and their respective subsidiaries, affiliates, successors, predecessors, assigns, heirs, service providers and suppliers, from all claims, demands and damages of every kind and nature, known and unknown, direct and indirect, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to our sites and services or content accessed through our sites and services, or any interactions with others arising out of or related to our sites and services or content accessed through our sites and services, and you expressly waive the provisions of California Civil Code Section 1542 (and any similar laws in other jurisdictions), which provides: 'A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.' |
homeguide.com | Clients' use of the Liaison Platform is currently free of charge. However, Liaison reserves the right to introduce a fee for the use of the Liaison Platform in the future. If Liaison decides to implement such a fee, clients will be notified in advance and given the option to continue or discontinue using the Liaison services. |
homeguide.com | Modifications to these SMS Terms: We reserve the right to modify these SMS Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your continued enrollment in our text messaging program shall be deemed to constitute acceptance by you of such modifications, additions or deletions. |
homeguide.com | All claims not subject to Section (Dispute Resolution; Arbitration) that you bring against us must be resolved in accordance with Section 19(e). All claims filed or brought contrary to this section will be considered improperly filed. Should you file a claim contrary to this section, we may recover attorneys. fees and costs up to U.S. $2,500 provided that we have notified you in writing of the improperly filed claim and you have failed to properly withdraw the claim. |
homeguide.com | You are also responsible for your own conduct and activities on, through or related to our sites and services, and, if you create an account on our sites and services, you are responsible for all conduct or activities on, through or by use of your account. |
homeguide.com | WITHOUT LIMITING THE FOREGOING, WE ALSO DISCLAIM ALL WARRANTIES FOR OR WITH RESPECT TO: (A) THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY AND PERFORMANCE OF OUR SITES AND SERVICES AND CONTENT ACCESSED THROUGH OUR SITES AND SERVICES; (B) COMPUTER WORMS, VIRUSES, SPYWARE, ADWARE AND ANY OTHER MALWARE, MALICIOUS CODE OR HARMFUL CONTENT OR COMPONENTS ACCESSED, RECEIVED OR DISSEMINATED THROUGH, RELATED TO OR AS A RESULT OF OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES; AND/OR (C) ANY TRANSACTIONS OR POTENTIAL TRANSACTIONS, GOODS OR SERVICES PROMISED OR EXCHANGED, INFORMATION OR ADVICE OFFERED OR EXCHANGED, OR OTHER CONTENT, INTERACTIONS, REPRESENTATIONS OR COMMUNICATIONS THROUGH, RELATED TO OR AS A RESULT OF USE OF OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES (INCLUDING, WITHOUT LIMITATION, ACCESSED THROUGH ANY LINKS ON OUR SITES AND SERVICES OR IN CONTENT). |
homeguide.com | Check out safely: Our Liaison Payment Services are designed to ensure a secure online payment experience. Look for the 'https://' at the beginning of the checkout link to confirm its security. |
homeguide.com | These Terms of Service will be governed by and construed in accordance with the laws of England. Both parties agree that the English courts will have non-exclusive jurisdiction over any claim or dispute arising from, or related to, the ordering and/or supply of Partner Services via the Liaison Platform. |
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