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Class Action Waiver: Both parties agree that the arbitration will proceed solely on an individual basis and not in any class or representative action. The right to initiate or participate in a class action or any other representative action is expressly waived by the parties. YOU AND LIAISON CONCUR THAT CLAIMS CAN ONLY BE BROUGHT AGAINST EACH OTHER IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR MEMBER IN ANY ALLEGED CLASS OR REPRESENTATIVE LEGAL PROCEEDING. Should a court or arbitrator find the class action waiver in this paragraph to be void or unenforceable for any reason, or if it is determined that arbitration can proceed on a class basis, then the entire arbitration agreement outlined above will be considered null and void, and the parties will be regarded as having not agreed to arbitrate disputes.
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These Terms of Service govern each booking made through the Liaison Platform, including online booking services or ordering products.
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We and our representatives are not parties to, have no involvement or interest in, make no representations or warranties as to, and have no responsibility or liability with respect to any communications, transactions, interactions, disputes or any relations whatsoever between you and any other user, person or organization ('your interactions with others'). You must conduct any necessary, appropriate, prudent or judicious investigation, inquiry, research or due diligence with respect to your interactions with others.
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Furthermore, you agree that the amounts of liquidated damages described therein are reasonable estimates of our damages for such violations, and that liquidated damages for violations of these TOU are and will be cumulative.
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As a Service Professional, Liaison may mandate that you establish one or more weekly spending limits (referred to as 'Budgets') for specific Fees over a certain time frame ('Budget Period'). The types of leads or Fees that apply to your Budget will be made known to you when you set it. Liaison may charge your stored payment method beyond your Budget for Fees not included in your Budget or if you permit Liaison to do so. Your Budget isn’t a subscription and isn’t charged upfront. You'll be charged Fees, and the ones covered by a Budget will not go over your stated Budget without your consent. Although Liaison may provide an estimate of the number of Consumers who might contact you, there are no guarantees, and actual outcomes may differ.
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Service Professionals, by using or registering on the Platform to propose, post, or provide Pro Services, assure and assert that they and their associates, such as employees, agents, suppliers, contractors, and subcontractors, possess the necessary qualifications, experience, and required licensure, certification, bonding, and insurance. These must comply with all laws or regulations in the jurisdictions where the Pro Services are offered and specific to the work being undertaken. Furthermore, Service Professionals agree to adhere to all relevant laws, like the California Consumer Privacy Act, any other pertinent privacy laws, and the Telephone Consumer Protection Act, in their usage of the Platform and any personal data obtained from it.
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If you need to reschedule your Appointment after receiving a Confirmation, you can do so through the Liaison Platform or by contacting the Partner directly. However, rescheduling may only be possible within a timeframe specified by the Partner in their Terms of Sale, which will be disclosed to you at the time of booking. Please review the Cancellation Policy before confirming your Appointment, as it may affect your ability to reschedule. Keep in mind that rescheduling is subject to the Partner's availability.
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Liaison may provide notices through general notices on the Liaison Platform, by email, or by post sent by regular mail.
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However, we do not accept liability for certain types of loss, even if they result from breach of contract, negligence, or other legal grounds. These types of loss include:
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NOTWITHSTANDING THE PREVIOUS STATEMENTS, LIAISON, ALONG WITH ITS AFFILIATES AND SUBSIDIARIES, AS WELL AS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, EXPRESSLY RENOUNCE ALL WARRANTIES. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, APPROPRIATENESS FOR A SPECIFIC USE, UNDISTURBED ENJOYMENT, OR NON-INFRINGEMENT. FURTHERMORE, ANY WARRANTIES THAT MAY HAVE DEVELOPED THROUGH REGULAR CONDUCT, DEALING, OR TRADE USAGE; ANY PROMISES, GUARANTEES, OR ASSERTIONS RELATED TO THIS PLATFORM OR THE PRO SERVICES PROVIDED ON OR VIA THIS PLATFORM; AND ANY WARRANTIES CONCERNING THE INTEGRITY, RELEVANCE, VERACITY, PRECISION, OR COMPREHENSIVENESS OF ANY DATA OR MATERIAL ON THE PLATFORM, INCLUDING ALL COLLECTIVE CONTENT, ARE EXPLICITLY DISCLAIMED. LIAISON DOES NOT GUARANTEE THAT THE PLATFORM OR PROFESSIONAL SERVICES (PRO SERVICES) WILL ALIGN WITH YOUR SPECIFIC NEEDS, NOR WILL THEY BE UNINTERRUPTED, SECURE, OR WITHOUT ERRORS. NO RESPONSIBILITY IS ASSUMED BY LIAISON FOR ANY HARM TO YOUR COMPUTER OR OTHER POSSESSIONS RESULTING FROM YOUR USE OF THE PLATFORM. FURTHERMORE, LIAISON WILL NOT BE HELD ACCOUNTABLE FOR ANY LOSS OR HARM OF ANY SORT STEMMING FROM THE UTILIZATION OF ANY DATA, CONTENT, OR MATERIALS MADE AVAILABLE VIA THE PLATFORM. THIS INCLUDES DEFAMATORY, OFFENSIVE, OR ILLEGAL BEHAVIOR BY THIRD PARTIES. NO ASSURANCE IS GIVEN, AND NOTHING SAID OR WRITTEN BY LIAISON OR THROUGH THE PLATFORM WILL ESTABLISH A WARRANTY NOT CLEARLY STATED HEREIN.
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We reserve the right to update these Terms of Service periodically, and any changes will be posted on this page. Liaison may revise, modify, or replace any of these Terms of Service, or alter, suspend, or terminate the Liaison Services (including, but not limited to, the availability of any feature, database, or content) at any time.
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In certain instances, we may charge a fee to post content or for other features, products, services or licenses. You are responsible for any fees applicable to content that you post or other features, products, services or licenses you purchase or that are purchased through your account. You authorize us or our designated payment processor to charge your specified credit card, debit card or other payment method for such fees.
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You agree to indemnify and hold Liaison (including its subsidiaries, agents, licensors, managers, affiliated companies, and their staff members, contractors, agents, officers, and directors) harmless from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, including attorney's fees and costs, arising out of or related to:
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Should you opt for your bank account as the mechanism for Marketplace Payment, you provide authorization to Stripe for the execution of Automated Clearing House (“ACH”) deductions from said account. Additionally, you permit any inquiries deemed essential by us to authenticate any disputes related to payments made to us or another User. These inquiries may encompass ordering a credit report, conducting other credit assessments, or corroborating the information supplied by you with third-party databases. You sanction Liaison or our service provider to initiate one or more ACH debit entries or form an equivalent bank draft for the defined amount(s), and the bank holding your account is authorized by you to make such deductions. This includes the deduction of payments as stipulated in amounts and frequency in your Account, with this authorization persisting until you provide a written cancellation. Changes to your account details or the termination of your authorization must be communicated to us at least five days before your forthcoming payment.
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LASTLY, LIAISON MAY GIVE PHONE NUMBERS AND EMAILS PROVIDED BY CONSUMERS TO SERVICE PROFESSIONALS IN RELATION TO A REQUEST. HOWEVER, THESE NUMBERS ARE UNVERIFIED, AND LIAISON DOES NOT ASSURE OR REPRESENT THEIR ACCURACY.
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By submitting your information are subsequently electing to use Networx's, HomeAdvisor’s, Angi's, and CraftJack's service and you are agreeing to HomeAdvisor’s, Angi's, and CraftJack's “Terms and Conditions” and “Privacy Policy”, and are agreeing to being contacted by HomeAdvisor, Angi, or CraftJack's and other service professionals at the email address and phone number provided.
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This section applies to all uses and users of our sites and services, unless we have specifically authorized an exception to a particular term for a particular user in a written agreement. We have sole and absolute discretion to authorize or deny any exception or exceptions to the terms in this section.
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If we are unable to mutually agree upon a resolution after the 30-day period, you agree that any claim you may have against us regarding these TOU or our sites and services will be resolved through binding arbitration administered by JAMS and governed by the then current JAMS Streamlined Arbitration Rules and Procedures. It is important to us that we address any issues you might have promptly. To help us do that, you agree to begin any arbitration within one year after your claim arose; otherwise, your claim is waived.
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We reserve the right to modify these Phone Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting.
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User's Acknowledgment and Acceptance of Terms: ('Liaison,' 'we,' 'us,' or 'our') and its affiliates provides these SMS Terms and Conditions (the 'SMS Terms'), which govern the provision and delivery of text messages by us or our text message service providers to you and phone calls by us or our automated systems. Liaison provides this service to Service Professionals and Consumers.
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Through Liaison, you may have the option to conduct Marketplace Payments using various means such as credit, debit, or prepaid cards, linking to your bank account, or employing any other endorsed payment method. In our sole and absolute discretion, we retain the authority to revoke your privilege to execute payments using one or multiple authorized payment methods.
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If you encounter any issues with a product, such as dissatisfaction, defects, or delays, you should contact the Partner who sold the product directly. Below, we outline the cancellation and refund policies provided by Partners as a minimum standard.
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Partners have the discretion to issue Promo Codes, which can be used by clients when purchasing Partner Services. However, Partners reserve the right to withdraw Promo Codes at any time, especially if they are used fraudulently, cause technical issues, or are tampered with.
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YOU RECOGNIZE AND CONSENT THAT, IN ACCORDANCE WITH THE FULLEST EXTENT ALLOWED BY LAW, ANY RISKS STEMMING FROM YOUR INTERACTION WITH AND UTILIZATION OF THE PLATFORM AND COLLECTIVE CONTENT, AS WELL AS YOUR ENGAGEMENT IN OFFERING OR RECEIVING PRO SERVICES VIA THE PLATFORM OR YOUR REQUESTS FOR SUCH SERVICES, AND ANY CONTACT YOU MAY HAVE WITH OTHER LIAISON USERS OR THIRD-PARTIES, WHETHER ONLINE OR IN PERSON, ARE ENTIRELY YOUR RESPONSIBILITY. WE AND OUR REPRESENTATIVES WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY ACCESS TO, USE OF OR RELIANCE ON OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES BY YOU OR ANYONE ELSE, OR FOR ANY TRANSACTIONS, COMMUNICATIONS, INTERACTIONS, DISPUTES OR RELATIONS BETWEEN YOU AND ANY OTHER PERSON OR ORGANIZATION ARISING OUT OF OR RELATED TO OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES, INCLUDING BUT NOT LIMITED TO LIABILITY FOR INJUNCTIVE RELIEF AS WELL AS FOR ANY HARM, INJURY, LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU OR ANYONE ELSE (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, STATUTORY, EXEMPLARY OR PUNITIVE DAMAGES, EVEN IF WE OR OUR REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF, BUT IS NOT RESTRICTED TO, WHETHER THE ALLEGED LIABILITY, HARM, INJURY, LOSS OR DAMAGES AROSE FROM AUTHORIZED OR UNAUTHORIZED ACCESS TO OR USE OF OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES; ANY INABILITY TO ACCESS OR USE OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES, OR ANY REMOVAL, DELETION, LIMITATION, MODIFICATION, INTERRUPTION, SUSPENSION, DISCONTINUANCE OR TERMINATION OF OUR SITES AND SERVICES OR CONTENT ACCESSED THROUGH OUR SITES AND SERVICES. NOTHING IN THESE TOU WILL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER.
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Users may not circumvent any technological measure implemented by us to restrict the manner in which content may be posted on our sites and services or to regulate the manner in which content (including but not limited to email) may be transmitted to other users. This prohibition includes, without limitation, a ban on the use of multiple email addresses (created via an email address generator or otherwise); the use of multiple IP addresses (via proxy servers, modem toggling, or otherwise); CAPTCHA circumvention, automation or outsourcing; multiple and/or fraudulent service accounts, including phone-verified accounts; URL shortening, obfuscation or redirection; use of multiple phone lines or phone forwarding for verification; and content obfuscation via HTML techniques, printing text on images, inserting random text or content 'spinning.'
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YOUR ACCESS TO, USE OF AND RELIANCE ON OUR SITES AND SERVICES AND CONTENT ACCESSED THROUGH OUR SITES AND SERVICES IS ENTIRELY AT YOUR OWN RISK. OUR SITES AND SERVICES (INCLUDING, WITHOUT LIMITATION, THE WEBSITES, PROGRAMS, SERVICES, FORUMS AND CONTENT ACCESSED THROUGH THE WEBSITES, PROGRAMS, SERVICES AND FORUMS) IS PROVIDED ON AN 'AS IS' OR 'AS AVAILABLE' BASIS WITHOUT ANY WARRANTIES OF ANY KIND.
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As noted above, the use of certain of our sites and services also have supplemental terms based on the subject matter and content of the specific site or services, including our sites and services set forth below. You can find the supplemental terms governing those specific sites and services below:
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You also understand and agree that any action or inaction by us or any of our directors, officers, stockholders, employees, consultants, agents or representatives (collectively, 'our representatives' and individually 'our representative') to prevent, restrict, redress or regulate content, or to implement other enforcement measures against any content, conduct or potential TOU violation is undertaken voluntarily and in good faith, and you expressly agree that neither we nor any of our representatives will be liable to you or anyone else for any action or inaction to prevent, restrict, redress, or regulate content, or to implement other enforcement measures against any content, conduct or potential violation of these TOU.
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Penalty Fees might be charged by Liaison for issues like fraud, misconduct, late payment, or other Term violations. Some penalty Fees, like cancellation Fees, are also disclosed directly in the Platform.
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We do not charge you for its text message program. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
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'Pro Services' describes the services that are listed, quoted, scheduled, offered, executed, or provided by Service Professionals, or sought, scheduled, purchased, or received by Consumers, via the Platform.
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You acknowledge and agree that any violation or breach of these TOU may cause us immediate and irreparable harm and damages. Consequently, notwithstanding any other provision of these TOU or other applicable legal requirements, we have the right to, and may in our discretion, immediately obtain preliminary injunctive relief (including, without limitation, temporary restraining orders) and seek permanent injunctive relief regarding any violation or breach of these TOU. In addition to any and all other remedies available to us in law or in equity, we may seek specific performance of any term in these TOU, including but not limited to by preliminary or permanent injunction.
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Notice to Users; Response Time; User Objections: Upon receipt of a valid civil subpoena, we will promptly notify the user whose information is sought via email. If circumstances do not amount to an emergency, we will not immediately produce the user information sought by the subpoena and will provide the user an opportunity to move to quash the subpoena in court. Users should consult with an attorney should they object to the disclosure of their information. We will disclose the information requested by the subpoena or legal request unless we receive a copy of a request for court order that we not do so no later than noon on the day that is two days before our compliance with the request is due.
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For more information on how we handle your personal information and about promotional and marketing messages, please refer to our Privacy Policy.
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For those operating as Service Professionals on Liaison and receiving Marketplace Payments from Consumers, adherence to the Stripe Connected Account Agreement is mandatory, and this includes compliance with the Stripe Services Agreement. Prior to accepting a Marketplace Payment or committing to perform services, Service Professionals must ensure their ability to fulfill the Stripe agreements. A crucial note is that a social security number or employer identification number will be necessary to receive these payments.
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You automatically grant and assign to us, and you represent and warrant that you have the right to grant and assign to us, a perpetual, irrevocable, unlimited, fully paid, fully sub-licensable (through multiple tiers), worldwide license to copy, perform, display, sell, transfer, distribute, prepare derivative works from (including, without limitation, incorporating into other works) and otherwise use any content that you post. You also expressly grant and assign to us all rights and causes of action to prohibit and enforce against any unauthorized copying, performance, display, distribution, use or exploitation of, or creation of derivative works from, any content that you post (including but not limited to any unauthorized downloading, extraction, harvesting, collection or aggregation of content that you post). The contents of private messaging through the Platform will not be used by Liaison in public advertising. For clear understanding, it's important to note that the license granted to Liaison will continue to be in effect even after the termination of the Platform or your Account. Liaison does not assert any ownership rights over your User Content, and nothing in these Terms should be interpreted as limiting the rights that you may possess to use, manage, or exploit any User Content that you have submitted, posted, uploaded, published, or transmitted on or through the Platform.
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If you need to cancel your Appointment, you can do so through the Liaison Platform or by contacting the Partner directly. However, cancellation through the Liaison Platform is only possible if it falls outside the timeframe specified by the Partner in their Terms of Sale. The timeframe for cancellation will vary depending on the Partner and will be disclosed to you when you make your Appointment.
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Force Majeure: Excluding the obligations related to payment, neither you nor Liaison will be held accountable to the other for any delay or failure in performing under the TOU, if the cause is beyond either party's control and without fault or negligence. Such causes might encompass fires, floods, earthquakes, strikes, lack of essential utilities, blackouts, epidemics, acts of war (declared or undeclared), regulatory agency actions, or other catastrophes.
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'Service Professional' or 'Professional' or 'Subscriber' denotes a User who is registered to utilize the Platform to propose, deliver, get paid for, or facilitate the delivery of Pro Services. Within the Platform, Service Professionals are often referred to as “pros.”
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The Subscriber is obligated to pay Liaison the total amounts due according to the Agreement, with payments to be made in full on the specified due date(s). The Subscriber grants Liaison irrevocable permission to charge the provided credit card for all such amounts when they are due throughout the Term. Should the designated credit card account be canceled, replaced, renewed, lost, or stolen, the Subscriber agrees to notify Liaison in writing. All due amounts will be automatically charged in advance and are non-refundable. If the Subscriber fails to pay any Subscription Cost on any Liaison agreement, Liaison is not obligated to provide any Subscriptions.
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Electronic Delivery of Communications and Use of Electronic Signatures With this Consent, Liaison is authorized to deliver all Communications electronically, whether by email, text message, or through making them available on Liaison websites or applications. These Communications may include, but are not limited to, required agreements and policies for using the Services (such as this Consent, the Liaison Privacy Notice, and various Liaison agreements), payment authorizations, transaction receipts or confirmations, account statements and histories, as well as federal and state tax statements and documents. We may also utilize electronic signatures and request them from you as needed.
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To qualify for the benefits detailed in a Promotion, you must (a) have received a direct offer from Liaison for that specific Promotion, (b) meet all the requirements outlined in that communication, and (c) have an account in good standing with Liaison. Liaison can set conditions for receiving a Promotion benefit as deemed fit, including limiting eligibility to specific Users, categories, or dates. To qualify for a Promotion's benefits, you may be required to perform a specific action, such as signing up for a service, or making payment for particular services. Unless otherwise stated, Promotions are for one-time use only, and multiple Promotions cannot be combined for a single project.
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'Liaison Content' is the Content made available by Liaison on or through the Platform, which includes Content licensed from third parties but excludes User Content.
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Liaison may need to report certain tax information to authorities or provide it to you based on your usage of the Services. You must provide necessary information for such reporting upon request and update it as required by law or during tax audits.
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Please be aware that Liaison does not provide tax advice. For tax-related questions or issues concerning the Services or these Terms, you should consult with your own tax or legal advisor.
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Here are some tips to make the most of your experience with Liaison:
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In these Terms of Service, defined words in the singular retain the same definition in the plural, and vice versa. Masculine words include the feminine, and vice versa.
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Survival: The provisions within this Arbitration and Class Action Waiver section shall continue to be effective even after the termination of your Account or the Platform.
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For Service Professionals using Liaison, charges can happen at various points:
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When you use the Liaison Services, you're entering into a contract with Liaison. However, your contract for the Partner Services is solely between you and the Partner offering those services.
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These terms, including any schedules and supplemental terms (collectively, these 'Terms of Use' or this 'TOU') applies to our sites and services on which we display or post a direct link to this TOU. If there is any conflict between this TOU and any supplemental terms to a site or service, the supplemental terms will control. This TOU does not apply to those sites and services that do not display or link to this TOU, or that have their own terms of use.
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To use the Liaison Platform for making Appointments/Orders, you have the option to check out as a guest or create a Liaison Account by signing up and providing certain information such as your name, mobile telephone number, payment details, and a password of your choice.
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It's your responsibility (or the recipient's responsibility) to communicate any medical or health-related conditions or special needs to the Partner that may affect or be affected by the Partner Services. This includes providing allergy information and other health details. Failure to disclose such information may result in neither Liaison nor the Partner being liable for any resulting injury, loss, or damages that could have been avoided with proper disclosure.
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Participating Carriers: Content is not available on all carriers and carrier participation could change. As of September 24, 2015, our text messages can be sent through the following carriers: AT&T, T-Mobile USA, Verizon Wireless, Sprint, Advantage Cellular (DTC Wireless), Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Boost Mobile, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Google Voice, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Metro PCS, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, NTelos, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, Plateau (Texas RSA 3 Ltd), RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, Virgin Mobile, and West Central (WCC or 5 Star Wireless). The content is not compatible with all cell phone models. Liaison will not be liable for any delays in the receipt of any SMS messages or changes to the participating carriers as delivery is subject to effective transmission from your carrier with active participation at that time.
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Although our representatives may moderate content on our sites and services at our discretion, our representatives have no authority to make binding commitments, promises or representations to anyone that they or anyone else on behalf of us will 'take care' of any alleged problem or complaint, or that they or anyone else on behalf of us will otherwise stop, cure or prevent any problem, content, conduct or purported TOU violation from occurring or recurring. Accordingly, you further agree that any representation (written or verbal) by our representative (or by anyone else acting on behalf of us or by anyone purportedly acting on behalf of us) that we (including but not limited to our representative, anyone else acting on behalf of us, or anyone purportedly acting on behalf of us) would or would not prevent, restrict, redress or regulate content (including, without limitation, screen, block, moderate, review, remove, terminate, delete, edit or otherwise stop, cure or exclude any content), or to implement other enforcement measures against any content, conduct or potential or purported TOU violation is superseded by this provision and is nonbinding and unenforceable. Specifically, you agree that we, our representatives and anyone else authorized to act on behalf of us will in no circumstance be liable as a result of any representation that we, our representatives or anyone else on behalf of us would or would not restrict or redress any content, conduct or potential or purported TOU violation. For the purpose of clarity, the opinions, statements, comments, posts and other communications expressed on our sites and services are solely those of the poster and not ours, or our employees, officers, directors, shareholders, subsidiaries, parent companies, attorneys or other agents. We do not guarantee the accuracy or reliability or the information provided by any poster, administrator, or moderator. Administrators and moderators are not our agents and their opinions, comments and posts are their own. This paragraph may not be modified, waived or released except by a written agreement, dated and signed by our Chief Executive Officer and dated and signed by the individual or entity to whom the modification, waiver or release is granted.
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In an effort to enhance user experience and create a comprehensive profile, we may, from time to time, gather publicly accessible content ('Public Content') that you own or control from platforms or profiles outside of Liaison. This may include, but is not limited to, pictures, videos, and other media or information. Any Public Content we collect might be added to your profile on our platform. However, such content will remain private and will not be displayed publicly on your profile until you have expressly agreed to our terms of use and our privacy policy. You retain the right to remove or request the removal of any Public Content from your profile at any time, irrespective of your agreement to our terms and policies. Once you accept our terms and complete your account setup, the Public Content on your profile, like any other content you provide or that is associated with your profile, will be governed by and subject to all applicable terms, policies, and conditions stipulated in this agreement and any other relevant documents referenced herein. After your acceptance of our terms and policies and your subsequent review and approval of the collected Public Content, now known as your Content, you assume full responsibility for ensuring that your Content does not infringe upon the intellectual property or rights of third parties. You are solely responsible for any legal implications or liabilities arising from potential infringements or violations related to your Content.
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You may not assign your rights under these Terms of Service without prior written approval from Liaison.
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Despite facilitating the booking or payment process, you must recognize and agree that Liaison (i) neither offers, sells, supplies, nor subcontracts any Pro Services, and (ii) holds no liability concerning any Pro Services. The only exception is what's expressly covered in the Liaison Guarantee, which applies solely in connection with Liaison's role as a marketplace, not as a provider of Pro Services.
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Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the site, please contact us. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services by mail at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210. Please be sure to identify the specific website, software, or service about which you have a question or complaint and how we can contact you.
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You are responsible for your own taxes. However, under certain laws, we may need to charge, remit, or report taxes related to Paid Services and provide specific information about you to tax authorities like the IRS.
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You agree that arbitration will be exclusively held in Harris County, Texas and that each party will be responsible for its own costs, including paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules. In order to select an arbitrator, each party agrees to provide a list of two available arbitrators that have experience with the subject matter. Each party may strike one of the names on the other party's list. The parties will select an arbitrator out of the remaining two arbitrator names. If the parties cannot mutually agree on one arbitrator, JAMS will choose the arbitrator randomly from the two remaining arbitrators. It is important that you understand that the arbitrator's decision will be binding and may be entered as a judgment in any court of competent jurisdiction. If you're not sure what all of this means, of course please feel free to ask an attorney.
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For obtaining specific services on the Platform, including receiving contacts, bookings, or payments from Consumers or others, Service Professionals may pay Fees to Liaison. If Consumers or other individuals contact or book you about a Pro Service that aligns with your targeting preferences, Liaison will automatically charge the payment method stored on your account. Fees might also be charged to your stored payment method or deducted from your Liaison balance for other reasons, such as cancellation fees or specific services based on prior agreements. Fees can also be subtracted from the total amount that a Consumer pays for a particular Pro Service. You must keep at least one valid payment method on file to use Liaison, in accordance with our Stored Payment Terms and Conditions. You may also need to establish a weekly spending limit or Budget, as detailed below, and except as specified in our Refund Policy, all sales and Fees are final and non-refundable on Liaison.
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Opting Out of Text Messages: If you no longer want to receive text messages, you may text STOP at any time. After doing so, we will send you confirmation of your opt-out via text message. If you have revoked consent and want to re-enroll in our text message program, you can re-enroll by contacting support.
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Withdrawal of Consent to Electronic Communications You have the right to withdraw your consent to receive electronic Communications at any time. This can be done by sending a written notice to the designated Liaison address. Please be aware that withdrawing your consent may lead to the termination of your access to the Services. The withdrawal of your consent becomes effective after a reasonable period needed to process your request. Liaison will confirm the withdrawal and the date it takes effect either electronically or in paper format.
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Finally, Liaison may acquire reports concerning Service Professionals in compliance with applicable laws, possibly including criminal convictions or sex offender registration histories. Based on the outcomes of such reports, Liaison may take actions such as limiting, blocking, suspending, deactivating, or terminating a Service Professional's account, with or without notice. By being a Service Professional, you consent and authorize Liaison to use your personal details, like your full name and date of birth, to acquire these reports from its vendors. Any material criminal convictions occurring after such reports must be reported to Liaison by Service Professionals.
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For typical charges, Liaison will try the default payment method first. If unsuccessful, Liaison may attempt other associated payment methods. If details change, your provider may update us, and we may use the new information to prevent Pro Services interruption.
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It's important to note that the Partner sets the terms of any Promo Codes and is responsible for fulfilling the Partner Services associated with them. Liaison does not assume responsibility for any Promo Codes issued by our Partners.
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If you are experiencing issues with the text messaging program you can reply with the keyword HELP for more assistance, STOP to stop all messages permanently, START to restart your SMS subscription, or you can get help directly by contacting us. If you have any questions regarding privacy, please read our privacy policy.
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The responsibility for safeguarding both your Liaison password and, if relevant, your Third-Party Site Password, rests solely with you. You are the only one accountable for all activities that transpire on your Account. If you become aware of any unauthorized use, you must inform Liaison without delay. Liaison holds no liability for losses incurred by any party due to unauthorized access to your Account.
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Please review these Terms of Service carefully before using the Liaison Appointment Services. We retain the right to modify these Terms of Service periodically by updating them on this page. Any alterations will be applicable to your subsequent Appointment/Order, so it's advisable to check this page frequently. If you disagree with any changes, refrain from making an Appointment/Order.
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PLEASE READ THE TERMS THOROUGHLY AND CAREFULLY. BY USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.
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Occasionally, Liaison might introduce features or services that are governed by distinct terms and possibly additional charges. You may not utilize these extra features and services unless you accept the relevant terms. Liaison might also grant access to subscriptions, features, or services identified as beta or pre-release. You recognize that these services are still under development and may contain bugs or errors, be incomplete, undergo significant alterations before full commercial release, or may never be commercially launched. Notwithstanding any other clause of this Agreement, any utilization or reliance on beta or pre-release subscriptions, features, or services is at the Subscriber's risk and provided on an 'as-is' basis without any warranty, and Liaison's indemnity Section herein does not apply to such beta or pre-release features or services.
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Except as otherwise expressly provided, all contents of our sites and services are copyrighted. All rights reserved. Our registered trademarks are protected by United States and international laws. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through our sites and services are our trademarks (collectively, 'our marks'). These TOU do not authorize you to use our marks or any similar or related marks for any use pertaining to classified advertising, Internet advertising, social networks, online forums, online communication services or any similar or related use, or any other use that is likely to cause confusion on the part of, to cause mistake by or to deceive the public as to any affiliation, connection, association, origin, sponsorship, approval or endorsement by or with us. One or more patents owned by us apply to our sites and services and to the features and services accessible via our sites and services.
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You may sign up to receive text messages through our website. By signing up to receive text messages, you agree to these SMS Terms, our Terms of Use, and our Privacy Policy.
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YOU ACKNOWLEDGE AND AGREE THAT LIAISON DOES NOT HAVE AN OBLIGATION, BUT RESERVES THE RIGHT FOR ANY REASON, TO (A) MONITOR OR REVIEW USER CONTENT; OR (B) FOR ANY PERMISSIBLE PURPOSE, CONDUCT IDENTITY VERIFICATION, BACKGROUND (INCLUDING CRIMINAL BACKGROUND) OR REGISTERED SEX OFFENDER CHECKS ON ANY USER, INCLUDING BUT NOT LIMITED TO SERVICE PROFESSIONALS AND CONSUMERS.
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Should Liaison suspend any Subscriptions due to non-payment by the Subscriber, the Subscriber consents to owing all amounts that would have been due for the rest of the Term of the suspended Subscriptions, as though they had not been suspended. In the event that Liaison does not receive payment on time for any amount owed under the Agreement, the Subscriber agrees to pay all amounts pursuant to the Agreement immediately upon request. Furthermore, the Subscriber will cover Liaison for any charges and fees incurred while collecting delinquent Subscription Cost(s). If there are any past due balances, the Subscriber may be charged up to the maximum legal interest rate, where such interest is deemed liquidated damages and not considered a penalty.
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You are also responsible for any content that you post or transmit and, if you create an account, you are responsible for all content posted or transmitted through or by use of your account. You accept full responsibility for avoiding infringement of the intellectual property or personal rights of others in connection with your Content.
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Details of the benefits, acceptance requirements, and any other conditions to receive the benefits of a Promotion will be disclosed to you. After the end of a Promotion, you will no longer be eligible to receive the benefits, even if you have met the requirements. Liaison reserves the right to revoke a benefit if it is believed that you have not fulfilled the Promotion's requirements, including maintaining an Account in good standing.
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Liaison provides both free Services, which do not incur additional fees ('Free Services'), and paid-for Services ('Paid Services'). Our Paid Services include those that require payment on a recurring basis ('Subscription Services') and others that are billed based on usage ('A La Carte Services'). When you sign up for a Subscription Service, including after any trial period, you agree to pay the recurring subscription fee along with any applicable taxes ('Subscription Fee'). A La Carte Services are billed based on usage or volume, and by using them, you agree to pay the fees and taxes incurred at the time of service ('A La Carte Fees'). Together, these are referred to as 'Paid Service Fees.' For further details, please refer to our Payment Terms.
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Please note that no refund will be provided if a cancellation is attempted within the timeframe specified by the Partner's Cancellation Policy.
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The Partner's provision of Partner Services and fulfillment of any Appointments/Orders are governed by the Partner Contract you establish with them. Liaison is not a party to this contract between you and the Partner.
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In connection with your use of Liaison Services, we may send you electronic service messages for various reasons, including security purposes and updates related to your Appointments/Orders. By using Liaison Services, you consent to receive automated text messages from Liaison and its Partners at the phone number you provided during registration. These messages may include promotional content and information about your account and Appointments/Orders. You can manage your preferences for receiving automated messages within your personal profile settings.
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The duration of the Budget Period is identified when you set your Budget. It remains the same within that Budget Period but can be altered for future ones. If the length changes, you can adjust your Budget, or Liaison will automatically do it for you. For example, a one-week $50 Budget will be automatically adjusted to $100 for a two-week period if you don't manually change it. Changes can be made to your Budget at any time, even mid-Budget Period, and if you don't alter it prior to the next Budget Period, the existing one will automatically carry over.
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These TOU grant you a limited, revocable, nonexclusive license to access our sites and services and use our sites and services, in whole or in part, including but not limited to our intellectual property therein, solely in compliance with these TOU. You are prohibited from utilizing, copying, adapting, modifying, creating derivative works from, distributing, licensing, selling, transferring, publicly displaying, publicly performing, transmitting, streaming, broadcasting, or otherwise exploiting the Platform or Collective Content, other than what is explicitly allowed in these Terms. Liaison or our licensors do not grant you any implied licenses or rights concerning any intellectual property that they own or control. The only licenses and rights you obtain are those expressly outlined in these Terms.
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To the fullest extent allowed by law, Liaison assumes no liability or responsibility for the quality, safety, or delivery of the products or services provided through the Liaison Booking Services or Liaison Store. The responsibility for the services offered to clients rests solely with the Partner. Further details regarding Liaison 's liability towards the Partner are outlined in the Indemnity section of this Agreement.
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Liaison serves as an intermediary, facilitating the arrangement and conclusion of your Appointments/Orders with our Partners. When you make a payment for an Appointment/Order through the Liaison Platform, we receive the payment as a commercial agent on behalf of the respective Partner. This payment discharge your debt to the Partner for that particular Appointment/Order. Please note that this arrangement doesn't apply to any Pay In-Store Service where payment is made directly at the Partner's premises.
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If you are a copyright owner, or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through our sites or services by sending a DMCA notice and delivering it to our Copyright Agent. Upon receipt of the notice as described below, we will take whatever action, in our sole discretion, we deem appropriate, including removal of the challenged material from our site or service. The notice must:
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By submitting your information you authorize and agree the operator of this website and its affiliates and partners may use any automated or non-automated technology to call you for any reason, including the use of ringless voicemail. Ringless voicemail may be employed to deliver messages directly to your voicemail service without ringing your telephone, for purposes including but not limited to marketing, promotions, updates, or any other informational content.
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Please note that the terms and conditions for product delivery may vary depending on the Partner.
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For the purpose of fraud prevention, proper charging of Fees, enforcing these TOU, and for quality and training, text messages between a Consumer and Service Professional using the phone numbers available on the Platform may be tracked by Liaison using a third-party service provider. As part of this process, both Liaison and the service provider will receive and store real-time data concerning your text messages, such as the content of the text message, the phone number, and the date and time when the message was sent.
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You can create an Account using specific third-party credentials like your Facebook or Google details (referred to as your 'Third-Party Site Password'). During the registration or request submission process and at any time you use the Platform, you commit to supplying information that is current, accurate, and complete, as well as to update this information to maintain its accuracy and completeness.
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These restrictions are determined solely by the Partners, and Liaison cannot override them to grant access to Partner Services.
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The sites or services may provide links to other websites and online resources. Because we have no control over such websites and resources, you acknowledge and agree that we, including our shareholders, affiliates, employees, officers, directors, agents, representatives, licensors, suppliers and service providers, (collectively, 'we') are not responsible for the availability of such external websites or resources and we neither endorse nor are responsible or liable for, and make no representations or warranties regarding, the identity or trustworthiness of the third-party website or resources, including any content, advertising, products, services, or other materials on or available through such websites or resources. Other websites may provide links to our sites with or without authorization. You acknowledge and agree that we do not endorse such websites, and are not and shall not be responsible or liable for any links from those websites to our sites, any content, advertising, products or other materials available on or through such other websites, or any loss or damages incurred in connection therewith. YOUR USE OF THIRD PARTY WEBSITES AND RESOURCES, INCLUDING WITHOUT LIMITATION, YOUR USE OF ANY CONTENT, INFORMATION, DATA, ADVERTISING, PRODUCTS OR OTHER MATERIALS ON OR AVAILABLE THROUGH SUCH WEBSITES AND RESOURCES, IS AT YOUR OWN RISK AND IS SUBJECT TO THE TERMS AND CONDITIONS OF USE AND PRIVACY POLICY APPLICABLE TO SUCH WEBSITES AND RESOURCES. We shall have the right, at any time and in our sole discretion, to block links to our sites through technological or other means without prior notice.
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Once you make an Appointment/Order, we, acting as the commercial agent of the Partner, will forward your request to the Partner. The formation of the Partner Contract occurs when we send you a Confirmation. Please note that all Partner Services listed on the Liaison Platform are subject to availability, and we reserve the right to accept or reject each Appointment/Order on behalf of the Partner. Your Confirmation serves as a receipt from Liaison and will be sent to the contact information provided in your Liaison Account, either via email or SMS, upon confirming an Appointment/Order. If you require a tax receipt, you must contact the Partner directly for assistance.
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We offer a mix of free and paid services. For paid services, we can process payments through your linked debit or credit card, or directly from your transaction proceeds, Liaison-account balance, or linked bank account.
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Service Professionals are considered customers of Liaison and are not identified as employees, contractors, consultants, joint venturers, partners, or agents. They are responsible for their own equipment, job selection, expertise development, other platform engagements, and work schedules. Except as specifically outlined on the Platform or in this document, Liaison does not have control over or the right to dictate the services provided by a Service Professional, whether engaged by a Consumer or another individual.
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Your agreement with Liaison regarding the Stored Payment Method remains in effect indefinitely unless you ask for the deletion of this information. If you request the removal of your Stored Payment Method, you will not be able to pay for Pro Services or appear in the search results for Pro Services on Liaison since all Service Professionals must have a Stored Payment Method on their accounts to utilize Liaison. The only exception to this would be if you choose to add a new payment method to your account.
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In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), the text of which can be found on the U.S. Copyright Office website at: http://www.copyright.gov/legislation/dmca.pdf, we will respond expeditiously to claims of copyright infringement committed using our sites and services that are properly reported to our Copyright Agent identified below.
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It is expressly prohibited for any third party to post content to our sites and services on behalf of another. Users must post content only on their own behalf, and may not permit, enable, induce or encourage any third party to post content for them.
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Additionally, Partners may have a No Show Policy. If you fail to attend your Appointment without notice, the Partner may choose to enforce their No Show Policy, resulting in a charge of up to the full amount of the Appointment to your card.