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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch :
Challenge
After long years of working as an employee , I ’ve decided to take and leap of faith and start my own business . Now , bear in mind that I have long diverse track record in different industries and diverse set of roles / functions . My primary passion and skill was always about talking possibilities and wonders of technology . Once I get to talking about a subject that I ’m passionate about , the crowd will buy into my narrative and my gift was always in persuading people in things that are important to me .
With that as a context to the challenge my initial Hypothesis was based on idea of introducing “ Innovation as - a - Service ” model for SME ’s across Scandinavia . This would be a type of a mix between Management Buy - In and/or Consulting for Equity . Would that Idea work ? Or would be forced to pivot our core service offering towards more traditional Management Consulting practice or probably even launching Venture Capital fund .
After carefully assembling a team of partners with diverse sets of backgrounds , skills and personality types we began testing our Hypothesis whether or not it could be confirmed .
Selection
After rigorous selection process to assemble a team we landed on testing the Learning Launch and called the process for “ Rapid Fire testing ” to get assessment about our service offerings for matured Scandinavian business environment , dominated by legacy technology and slow passed innovation .
Application
We started our “ Rapid Fire test ” by gathering piles of data from public registrars . Scandinavian countries are quite transparent and all of the companies both private and public , small and large , have to disclose and post their yearly income statements , CEO salaries , assets on books etc . All of the data is open for mining through public organizations API , which enabled us to track and segment huge piles of data . In combination with Industry Index tracking we were able to track individual performance of Small and Medium sized companies across wide arrays of sectors . Data was plentiful and as qualitative as it comes . This resulted in profile which we would cross examine to determine pace of Innovative Development with EU ’s Innovation Index chart . The assumption is to compare companies with EU ’s standard as a Final Metric .
Our team will be following Learning Launch process outlined by mr . Hess in lecture dated from week 4 :
1 ) Idea 2 ) A specific persons(s ) 3 ) Has a specific problem
4 ) The Idea meets that need 5 ) Better than Current Alternatives
So far we had all of the process completed except for the last one . Our team is currently compiling a list of “ competitors ” to assess viability of our offering .
We have successfully executed almost 2 sprints / cycles of “ Rapid Fires ” under 2 months with a team of 4 people .
Insight
By applying the Learning Launch model we have a set framework and structure that gives us more structured approach towards testing the hypothesis cheaply and fast .
We have successfully executed almost 2 sprints / cycles of “ Rapid Fires ” under 2 months with a team of 4 people .
And we are constantly adjusting our service offerings since the initial hypothesis was PARTLY confirmed . Yes , there are huge needs for Innovation catalysts among SME ’s community in Scandinavia and No , there are quite reluctant to get along for innovation .
Approach
Our approach towards to validating the Idea / Hypothesis resulted in careful pre - work and fundamentally clear set of process needed to execute the “ Rapid Fires ” . We were careful and selective with our team as we utilized Personality Tests in order to assess personality types among the team . We surely made it clear to find a “ sceptic ” and recruit him . Our team had crash course in Design Thinking to get them in the right mindset and patter in thinking . And given the limited resources we were forced to follow each steps as rigid as possible and fail with small and rapid launches . So far the Learning Launch resulted in “ 2 pivotal ” assumptions / ideas that we adjusted along the learning curve .
Design thinking and “ Learning Launch ” model is essential core our value proposition for our clients .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch :
Challenge
After long years of working as an employee , I ’ve decided to take and leap of faith and start my own business . Now , bear in mind that I have long diverse track record in different industries and diverse set of roles / functions . My primary passion and skill was always about talking possibilities and wonders of technology . Once I get to talking about a subject that I ’m passionate about , the crowd will buy into my narrative and my gift was always in persuading people in things that are important to me .
With that as a context to the challenge my initial Hypothesis was based on idea of introducing “ Innovation as - a - Service ” model for SME ’s across Scandinavia . This would be a type of a mix between Management Buy - In and/or Consulting for Equity . Would that Idea work ? Or would be forced to pivot our core service offering towards more traditional Management Consulting practice or probably even launching Venture Capital fund .
After carefully assembling a team of partners with diverse sets of backgrounds , skills and personality types we began testing our Hypothesis whether or not it could be confirmed .
Selection
After rigorous selection process to assemble a team we landed on testing the Learning Launch and called the process for “ Rapid Fire testing ” to get assessment about our service offerings for matured Scandinavian business environment , dominated by legacy technology and slow passed innovation .
Application
We started our “ Rapid Fire test ” by gathering piles of data from public registrars . Scandinavian countries are quite transparent and all of the companies both private and public , small and large , have to disclose and post their yearly income statements , CEO salaries , assets on books etc . All of the data is open for mining through public organizations API , which enabled us to track and segment huge piles of data . In combination with Industry Index tracking we were able to track individual performance of Small and Medium sized companies across wide arrays of sectors . Data was plentiful and as qualitative as it comes . This resulted in profile which we would cross examine to determine pace of Innovative Development with EU ’s Innovation Index chart . The assumption is to compare companies with EU ’s standard as a Final Metric .
Our team will be following Learning Launch process outlined by mr . Hess in lecture dated from week 4 :
1 ) Idea 2 ) A specific persons(s ) 3 ) Has a specific problem
4 ) The Idea meets that need 5 ) Better than Current Alternatives
So far we had all of the process completed except for the last one . Our team is currently compiling a list of “ competitors ” to assess viability of our offering .
We have successfully executed almost 2 sprints / cycles of “ Rapid Fires ” under 2 months with a team of 4 people .
Insight
By applying the Learning Launch model we have a set framework and structure that gives us more structured approach towards testing the hypothesis cheaply and fast .
We have successfully executed almost 2 sprints / cycles of “ Rapid Fires ” under 2 months with a team of 4 people .
And we are constantly adjusting our service offerings since the initial hypothesis was PARTLY confirmed . Yes , there are huge needs for Innovation catalysts among SME ’s community in Scandinavia and No , there are quite reluctant to get along for innovation .
Approach
Our approach towards to validating the Idea / Hypothesis resulted in careful pre - work and fundamentally clear set of process needed to execute the “ Rapid Fires ” . We were careful and selective with our team as we utilized Personality Tests in order to assess personality types among the team . We surely made it clear to find a “ sceptic ” and recruit him . Our team had crash course in Design Thinking to get them in the right mindset and patter in thinking . And given the limited resources we were forced to follow each steps as rigid as possible and fail with small and rapid launches . So far the Learning Launch resulted in “ 2 pivotal ” assumptions / ideas that we adjusted along the learning curve .
Design thinking and “ Learning Launch ” model is essential core our value proposition for our clients .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9386 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Storytelling
Challenge & Selection
I work in an organization which has long working hours due to one of the reason being it ’s a startup with a small workforce . People working here are passionate learners and doers , most of them are excellent at their job . Our workplace is located at the outskirts of the town , it has been noticed that there is increased in absenteeism due to medical reason amongst the employees . Thus the detoriating health of workforce has been posed as a challenge to the organization . We often share stories of our experience with each other , hence it had been found out that it was because of the poor eating habits that was keeping them unfit . I decided to use the tool of storytelling to explain the policy making body of our company to understand the matter of concern .
Application
I narrated a story of my personal experience to the policy makers . I stated that how me being able to make up to office and yet feel healthy each day . I started by explaining how in the beginning when I joined the firm , it was difficult for me to keep up to my good eating habits as the work required me to travel for 2 hours , which meant I had to leave early leaving less time to prepare healthy meal for myself . Most of the time I had to grab a snack from the local shop near the office which was taking toll on my health . This made me realize that in order to maintain my health , I need to wake up early than usual and prepare meal that would suffice for the entire day . I also kept a watch that I be hydrated enough and within few weeks I saw remarkable progress in my health .
Insight & Approach
After listening to my story policy makers gave it a thought and conducted a small survey amongst the employees about their eating habits , to the company ’s surprise most of the employees were dependent on the outside food . Thus our organization decided to outsource the canteen facility service which would operate within the office premise and would serve heathy meals . This solved the problem of most of the workforce of our organization , and also the absenteeism rate has declined .
This story said by me has helped my organization in a big way , which makes me believe that storytelling skill is an asset which could be used in any field . A story backed by strong facts and figures by keeping in mind the occurrence of event will be able to attract more attention to the problem stated and solutions could be drawn easily .
This course has enlightened me , as it has stated storytelling as a tool which would make me realize its importance every time I try to convince my idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Storytelling
Challenge & Selection
I work in an organization which has long working hours due to one of the reason being it ’s a startup with a small workforce . People working here are passionate learners and doers , most of them are excellent at their job . Our workplace is located at the outskirts of the town , it has been noticed that there is increased in absenteeism due to medical reason amongst the employees . Thus the detoriating health of workforce has been posed as a challenge to the organization . We often share stories of our experience with each other , hence it had been found out that it was because of the poor eating habits that was keeping them unfit . I decided to use the tool of storytelling to explain the policy making body of our company to understand the matter of concern .
Application
I narrated a story of my personal experience to the policy makers . I stated that how me being able to make up to office and yet feel healthy each day . I started by explaining how in the beginning when I joined the firm , it was difficult for me to keep up to my good eating habits as the work required me to travel for 2 hours , which meant I had to leave early leaving less time to prepare healthy meal for myself . Most of the time I had to grab a snack from the local shop near the office which was taking toll on my health . This made me realize that in order to maintain my health , I need to wake up early than usual and prepare meal that would suffice for the entire day . I also kept a watch that I be hydrated enough and within few weeks I saw remarkable progress in my health .
Insight & Approach
After listening to my story policy makers gave it a thought and conducted a small survey amongst the employees about their eating habits , to the company ’s surprise most of the employees were dependent on the outside food . Thus our organization decided to outsource the canteen facility service which would operate within the office premise and would serve heathy meals . This solved the problem of most of the workforce of our organization , and also the absenteeism rate has declined .
This story said by me has helped my organization in a big way , which makes me believe that storytelling skill is an asset which could be used in any field . A story backed by strong facts and figures by keeping in mind the occurrence of event will be able to attract more attention to the problem stated and solutions could be drawn easily .
This course has enlightened me , as it has stated storytelling as a tool which would make me realize its importance every time I try to convince my idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22222 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Challenge and selection I am a student so I often face many problems where ideas to study for my exams or in usual . I normally have a block which I need to pass .not only me but my fellow classmates too face similar problems cause the thing is we have lots of subjects to understand and keep it track for future learning . I preferred to use mind mapping tool As we know mind mapping is a tool to create creative solutions to our problems . Application I used the tools by adding following points : Flowcharts Graphs Bullet points Related picture Visualizing the things
Insight When I applied it during my exams and learning process , its was the fastest way to understand and learn the concepts , it saved much time , also the revising process too took less time .I was able to compare and comprehend the future learning material with the previous material of study provided Approach I am looking forward to use the same tool i.e. mind mapping in my next studies too as it is a useful method .it may take me some time to apply it in my day to day life but it will worth it to out of he way and learn thing in a new way
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Challenge and selection I am a student so I often face many problems where ideas to study for my exams or in usual . I normally have a block which I need to pass .not only me but my fellow classmates too face similar problems cause the thing is we have lots of subjects to understand and keep it track for future learning . I preferred to use mind mapping tool As we know mind mapping is a tool to create creative solutions to our problems . Application I used the tools by adding following points : Flowcharts Graphs Bullet points Related picture Visualizing the things
Insight When I applied it during my exams and learning process , its was the fastest way to understand and learn the concepts , it saved much time , also the revising process too took less time .I was able to compare and comprehend the future learning material with the previous material of study provided Approach I am looking forward to use the same tool i.e. mind mapping in my next studies too as it is a useful method .it may take me some time to apply it in my day to day life but it will worth it to out of he way and learn thing in a new way
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14576 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE My family have small business in the insurance sphere . My mother and I have four offices in the different cities in the region and working as the insurance agents of the biggest local Ukrainian insurance company . Our main challenge is to increase sales of the different insurance products in order to get profit and expand business . SELECTION&APPLICATION Based on our challenge and taking into account all goals and tasks , we decided to use “ What is ? - What if ? - What wows ? - What works ? ” model . We really like this model . At each stage , my team used appropriate tools . So how did we think and act . 1 / What is ? We started with exploring current reality . We analyzed the Ukrainian insurance market from the insurers ’ side and got all necessary information about products , prices and marginality of main players . However , when we started to analyze the insurance market from the client 's point of view , we defined some problems / insights . The Ukrainian market of insurance is saturated with different insurance companies that offer huge number of products . For client it is very difficult to choose the right product , to understand condition and compare prices . The clients spend a lot of time usually . Having all this information , we moved to another step of design thinking process . 2 / What if ? Due to the brainstorming meeting , we got many ideas , but the most relevant idea was “ to save time of our clients and help them to choose the best insurance coverage available in Ukraine ” . To do this effectively we could with the help of the online service - web - site . We were very excited about this idea and started to develop concept of our future service in the cooperation with the website development company . Together we came up with the concept and design of the site . In Ukraine , online services in the financial sector are just beginning to develop , so the main feature of our web site should be simplicity . At the same time , we must offer the best offers that are available on the market . In this sphere , we have only several competitors ( their services are not so popular because of complexity ) . At the current period , the online insurance market is not highly developed yet , so we have the opportunity “ to win a share ” . 3 / What wows ? Thus , we became to the next stage “ What wows ? ” and create rapid prototype of web - service . We developed and launched the web - site « INTEGRA online insurance » ( http://service-integra.com ) , that provides the following types of insurance : auto , property insurance ( apartments , houses , commercial property ) and travel insurance . We chose six best and reliable insurance companies as partners . So on the web site you can calculate prices of different products by yourself and choose the right product , or you can leave a request . Our clients do not spend their time – it takes 10 minutes to issue a policy and order a delivery . Moreover , we offer maximum discounts and bonuses ( because we have savings on renting offices ) . 4 / What works ? Now we are still testing our service and trying to create it more “ client friendly ” . We are finding some mistakes , but we do not stop improving our service . Our first clients have been providing useful feedbacks on our website and having “ customer experience ” , we will be developing the service .
INSIGHT & APPROACH This four questions model allows decomposing complicated problems . My team and I were really inspired by the whole process . This model helped us to be more innovative and think outside the box . Using this model , we have got a lot of information about our clients , about our talents and capabilities . Now we want to use more tools and methods in our daily professional life . The idea of a quick prototype helped us a lot . We saved our resources and reduced risks . Due to the customer co - creation we got all necessary information about customers and their behaviour . Such amazing tool as visualization were used almost in every stage of the whole process . Our web site was designed in cooperation with agency , nevertheless my colleagues created many options by themselves . It was very interesting . What I have learned from the whole process is that using different design thinking tools , we can change our way of thinking and “ solve ” even mysteries . The most valuable moment is that we are sharing our thoughts and learning from each other .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE My family have small business in the insurance sphere . My mother and I have four offices in the different cities in the region and working as the insurance agents of the biggest local Ukrainian insurance company . Our main challenge is to increase sales of the different insurance products in order to get profit and expand business . SELECTION&APPLICATION Based on our challenge and taking into account all goals and tasks , we decided to use “ What is ? - What if ? - What wows ? - What works ? ” model . We really like this model . At each stage , my team used appropriate tools . So how did we think and act . 1 / What is ? We started with exploring current reality . We analyzed the Ukrainian insurance market from the insurers ’ side and got all necessary information about products , prices and marginality of main players . However , when we started to analyze the insurance market from the client 's point of view , we defined some problems / insights . The Ukrainian market of insurance is saturated with different insurance companies that offer huge number of products . For client it is very difficult to choose the right product , to understand condition and compare prices . The clients spend a lot of time usually . Having all this information , we moved to another step of design thinking process . 2 / What if ? Due to the brainstorming meeting , we got many ideas , but the most relevant idea was “ to save time of our clients and help them to choose the best insurance coverage available in Ukraine ” . To do this effectively we could with the help of the online service - web - site . We were very excited about this idea and started to develop concept of our future service in the cooperation with the website development company . Together we came up with the concept and design of the site . In Ukraine , online services in the financial sector are just beginning to develop , so the main feature of our web site should be simplicity . At the same time , we must offer the best offers that are available on the market . In this sphere , we have only several competitors ( their services are not so popular because of complexity ) . At the current period , the online insurance market is not highly developed yet , so we have the opportunity “ to win a share ” . 3 / What wows ? Thus , we became to the next stage “ What wows ? ” and create rapid prototype of web - service . We developed and launched the web - site « INTEGRA online insurance » ( http://service-integra.com ) , that provides the following types of insurance : auto , property insurance ( apartments , houses , commercial property ) and travel insurance . We chose six best and reliable insurance companies as partners . So on the web site you can calculate prices of different products by yourself and choose the right product , or you can leave a request . Our clients do not spend their time – it takes 10 minutes to issue a policy and order a delivery . Moreover , we offer maximum discounts and bonuses ( because we have savings on renting offices ) . 4 / What works ? Now we are still testing our service and trying to create it more “ client friendly ” . We are finding some mistakes , but we do not stop improving our service . Our first clients have been providing useful feedbacks on our website and having “ customer experience ” , we will be developing the service .
INSIGHT & APPROACH This four questions model allows decomposing complicated problems . My team and I were really inspired by the whole process . This model helped us to be more innovative and think outside the box . Using this model , we have got a lot of information about our clients , about our talents and capabilities . Now we want to use more tools and methods in our daily professional life . The idea of a quick prototype helped us a lot . We saved our resources and reduced risks . Due to the customer co - creation we got all necessary information about customers and their behaviour . Such amazing tool as visualization were used almost in every stage of the whole process . Our web site was designed in cooperation with agency , nevertheless my colleagues created many options by themselves . It was very interesting . What I have learned from the whole process is that using different design thinking tools , we can change our way of thinking and “ solve ” even mysteries . The most valuable moment is that we are sharing our thoughts and learning from each other .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10674 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I ’m a member of the UX team for my organization and our challenge at the moment is fixing / improving the process or workflow from top to bottom , meaning from gathering information from the stakeholders / business , implementing a design sprint , finalizing design and releasing of the project . Currently the biggest challenge is that as it is already an established organization , people have been used to their old ways of doing things and some are not really open to doing new ways of solving new and existing problems .
Selection The learning launch tool would be a good fit for this challenge as it is similar to a design sprint . In learning launch we test prototypes to gather data to determine whether our assumptions or ideas has enough merit for further exploration . This is in turn can prove to the stakeholders / business that are used to doing it the old way , that having even a low - fidelity prototype can gather enough data from customers that would actually be useful for the products and that it would be able validate further commitments of time and resources .
Application For the learning launch , as it is similar to a design sprint , we first determined the specific customers for a specific product , determine their pain points and generate solutions to their problems . After which , we decide which solutions have the best chance of achieving / solving the customer needs / pain points and then when a solution has been determined , we start with the prototype .
After the prototype , we take it a step further by interviewing the customers and learn by watching them interact with the prototype . After testing , we gather feedback and data and iterate the product based on the date we have gathered .
Insight By applying the learning launch tool , we have improved the UX process of the organization and have little by little opened the minds of some of the stakeholders to the process . Backed by data from testing the prototypes , the organization have been fairly open to the processes and workflow the UX team are introducing .
We have learned to experiment , collaborate ideas and speak our mind with regards to improving a prdouct .
Approach I think applying the same tool , what we would have done differently is to include the other people involved in creating the product ; example are the developers ; not just the stakeholders as I believe the developers also has creative ideas to improving the product and not just simply building the product .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I ’m a member of the UX team for my organization and our challenge at the moment is fixing / improving the process or workflow from top to bottom , meaning from gathering information from the stakeholders / business , implementing a design sprint , finalizing design and releasing of the project . Currently the biggest challenge is that as it is already an established organization , people have been used to their old ways of doing things and some are not really open to doing new ways of solving new and existing problems .
Selection The learning launch tool would be a good fit for this challenge as it is similar to a design sprint . In learning launch we test prototypes to gather data to determine whether our assumptions or ideas has enough merit for further exploration . This is in turn can prove to the stakeholders / business that are used to doing it the old way , that having even a low - fidelity prototype can gather enough data from customers that would actually be useful for the products and that it would be able validate further commitments of time and resources .
Application For the learning launch , as it is similar to a design sprint , we first determined the specific customers for a specific product , determine their pain points and generate solutions to their problems . After which , we decide which solutions have the best chance of achieving / solving the customer needs / pain points and then when a solution has been determined , we start with the prototype .
After the prototype , we take it a step further by interviewing the customers and learn by watching them interact with the prototype . After testing , we gather feedback and data and iterate the product based on the date we have gathered .
Insight By applying the learning launch tool , we have improved the UX process of the organization and have little by little opened the minds of some of the stakeholders to the process . Backed by data from testing the prototypes , the organization have been fairly open to the processes and workflow the UX team are introducing .
We have learned to experiment , collaborate ideas and speak our mind with regards to improving a prdouct .
Approach I think applying the same tool , what we would have done differently is to include the other people involved in creating the product ; example are the developers ; not just the stakeholders as I believe the developers also has creative ideas to improving the product and not just simply building the product .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19085 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge I work as a research assistant at an architecture department . As a consequence of this , I often engage with students and professors studying and researching the built environment . I also have a design background myself , more specifically in urban design . Design thinking has therefore always been present during my past academic and professional experiences . Visualization as an important tool to illustrate information is also something that has been generally very prevalent in my life , especially during my undergraduate studies . Nonetheless , the design tools and strategies of design thinking have been taught to me implicitly rather than explicitly . Hence , due to teaching these strategies very clearly , this course was a true eye - opener for me . In order to understand the challenge , it is important to learn more about the kind of research we do . We are researching ways of sustainably engaging the wider public in large construction projects . Within this context , we are inevitably touching on other cognate areas , such as urban planning , political science , creative industries and digital humanities . For this specific challenge , we explicitly agreed on using design thinking strategies . The aim was to organize a conference that allowed use to generate data for our research . The venue was an old concert hall located in close vicinity to a former harbor . We wanted to learn how creative industries can contribute towards just and sustainable processes of public engagement within large constructions processes . We invited creative people such as local artists , architects and musicians , as well as interested members of the general public . The challenge that we faced was extracting information from the attendees that we could then use for further research . Selection As design professionals , we often work with visualization , which led us to opt for visualization once more . Furthermore , given the circumstance of having invited a largely creative audience and given the fact that we used design thinking strategies , we decided not to use ordinary survey techniques based on multiple choice questionnaires on a piece of paper . We had negative experiences with the aforementioned ordinary survey techniques in the past . The main problem was that people were generally not incentivized enough to complete the surveys . Consequently , we agreed on using the design tool of visualization and had to come up with an innovative form of surveying for our conference . Application Since we learned on this course that visualization as a design tool is characterized by making information tangible and concrete through visualizing it , we developed a mobile application that incorporated 360 - degree videos of places where creative exchange takes place , such as a library , a concert hall and an art gallery . The survey participants were able to use one of three tablets that we placed near the entrance to the conference hall and were able to explore the creative spaces through swiping through the 360 - degree videos . They were then prompted a yes or no question relating to each of the creative spaces , such as “ Could you imagine this to be a place where construction processes could be discussed ? ” . The responses were saved to our server and we were then able to evaluate the responses . All in all , we aimed at making the experience of participating in the survey more fun for the participants .
Insight and approach Compared to ordinary surveys , for which we used pieces of paper and pens , we received an overwhelmingly positive response from the participants . On the one hand , this materialized through a higher rate of participation . On the other hand , we received oral feedback from the participants , many of whom thoroughly enjoyed the survey experience . Therefore , our research team decided to further use our visualization tool for future events . All in all , I find it fascinating that adding visual components to a survey made it so much more enjoyable to complete . This powerfully illustrates how design thinking strategies can help to obtain better results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge I work as a research assistant at an architecture department . As a consequence of this , I often engage with students and professors studying and researching the built environment . I also have a design background myself , more specifically in urban design . Design thinking has therefore always been present during my past academic and professional experiences . Visualization as an important tool to illustrate information is also something that has been generally very prevalent in my life , especially during my undergraduate studies . Nonetheless , the design tools and strategies of design thinking have been taught to me implicitly rather than explicitly . Hence , due to teaching these strategies very clearly , this course was a true eye - opener for me . In order to understand the challenge , it is important to learn more about the kind of research we do . We are researching ways of sustainably engaging the wider public in large construction projects . Within this context , we are inevitably touching on other cognate areas , such as urban planning , political science , creative industries and digital humanities . For this specific challenge , we explicitly agreed on using design thinking strategies . The aim was to organize a conference that allowed use to generate data for our research . The venue was an old concert hall located in close vicinity to a former harbor . We wanted to learn how creative industries can contribute towards just and sustainable processes of public engagement within large constructions processes . We invited creative people such as local artists , architects and musicians , as well as interested members of the general public . The challenge that we faced was extracting information from the attendees that we could then use for further research . Selection As design professionals , we often work with visualization , which led us to opt for visualization once more . Furthermore , given the circumstance of having invited a largely creative audience and given the fact that we used design thinking strategies , we decided not to use ordinary survey techniques based on multiple choice questionnaires on a piece of paper . We had negative experiences with the aforementioned ordinary survey techniques in the past . The main problem was that people were generally not incentivized enough to complete the surveys . Consequently , we agreed on using the design tool of visualization and had to come up with an innovative form of surveying for our conference . Application Since we learned on this course that visualization as a design tool is characterized by making information tangible and concrete through visualizing it , we developed a mobile application that incorporated 360 - degree videos of places where creative exchange takes place , such as a library , a concert hall and an art gallery . The survey participants were able to use one of three tablets that we placed near the entrance to the conference hall and were able to explore the creative spaces through swiping through the 360 - degree videos . They were then prompted a yes or no question relating to each of the creative spaces , such as “ Could you imagine this to be a place where construction processes could be discussed ? ” . The responses were saved to our server and we were then able to evaluate the responses . All in all , we aimed at making the experience of participating in the survey more fun for the participants .
Insight and approach Compared to ordinary surveys , for which we used pieces of paper and pens , we received an overwhelmingly positive response from the participants . On the one hand , this materialized through a higher rate of participation . On the other hand , we received oral feedback from the participants , many of whom thoroughly enjoyed the survey experience . Therefore , our research team decided to further use our visualization tool for future events . All in all , I find it fascinating that adding visual components to a survey made it so much more enjoyable to complete . This powerfully illustrates how design thinking strategies can help to obtain better results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18815 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | This is a reflection of how I did not use design thinking tools . CHALLENGE Years ago , I was working for an organization with hundreds of team members around the country who needed to submit daily compliance paperwork . Their hundreds of reports were aggregated into one overall report that was then submitted to the appropriate regulatory agency . Being late , or supplying inaccurate information , could lead to fines or other penalties . While today there are several existing options , at the time , there were no products on the market that met our specific needs . We concluded that we needed to develop a portal for team members to submit their reports via a website or mobile app , which in turn would generate a master report for the organization . A portal would eliminate lag time in submissions and human beings having to cobble together hundreds of different reports . At the time , it was just the beginning of spring , and we needed everyone to be using the portal by the fall . We planned to use the spring months to develop the software and train team members over the summer . SELECTION & APPLICATION We chose to build our software in - house and immediately launch it nationwide upon completion . There was no need to test our assumption about how team members would use the portal since we were confident in how team members would use the portal and react to the user interface . We knew them and had previously been one of them . Getting their feedback in the design process was unnecessary and would only slow us down . Some might argue that we should have used a learning launch to test our hypotheses and gain feedback from the end - users , but we knew better . The portal was developed throughout the spring and rolled out to team members in early summer , along with a lengthy memo instructing them on how to use the app and website . INSIGHT & APPROACH You ’ve probably guessed that thing did not go well . With roughly 10 % of our team members using the portal properly after several weeks , it could be considered a disaster . The vast majority could n’t even figure out how to use the app or website . What made matters worse was the remainder of team members misusing the portal and filing incomplete reports . Fortunately , abject failure humbled us . We realized that while using portal made sense to us , the developers , we did n’t truly understand how other people would attempt to use it .
Quickly going back to the drawing board , we used the rest of the summer to test specific features on groups of team members , and push out small changes every week or two . This led to removing options from the portal and streamlining the user interface . By September , we had about 97 % of team members correctly submitting their reports through the portal . Had the development team used a learning launch process to test our design hypotheses from the beginning , we would have had much less stress and much more sleep that summer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: This is a reflection of how I did not use design thinking tools . CHALLENGE Years ago , I was working for an organization with hundreds of team members around the country who needed to submit daily compliance paperwork . Their hundreds of reports were aggregated into one overall report that was then submitted to the appropriate regulatory agency . Being late , or supplying inaccurate information , could lead to fines or other penalties . While today there are several existing options , at the time , there were no products on the market that met our specific needs . We concluded that we needed to develop a portal for team members to submit their reports via a website or mobile app , which in turn would generate a master report for the organization . A portal would eliminate lag time in submissions and human beings having to cobble together hundreds of different reports . At the time , it was just the beginning of spring , and we needed everyone to be using the portal by the fall . We planned to use the spring months to develop the software and train team members over the summer . SELECTION & APPLICATION We chose to build our software in - house and immediately launch it nationwide upon completion . There was no need to test our assumption about how team members would use the portal since we were confident in how team members would use the portal and react to the user interface . We knew them and had previously been one of them . Getting their feedback in the design process was unnecessary and would only slow us down . Some might argue that we should have used a learning launch to test our hypotheses and gain feedback from the end - users , but we knew better . The portal was developed throughout the spring and rolled out to team members in early summer , along with a lengthy memo instructing them on how to use the app and website . INSIGHT & APPROACH You ’ve probably guessed that thing did not go well . With roughly 10 % of our team members using the portal properly after several weeks , it could be considered a disaster . The vast majority could n’t even figure out how to use the app or website . What made matters worse was the remainder of team members misusing the portal and filing incomplete reports . Fortunately , abject failure humbled us . We realized that while using portal made sense to us , the developers , we did n’t truly understand how other people would attempt to use it .
Quickly going back to the drawing board , we used the rest of the summer to test specific features on groups of team members , and push out small changes every week or two . This led to removing options from the portal and streamlining the user interface . By September , we had about 97 % of team members correctly submitting their reports through the portal . Had the development team used a learning launch process to test our design hypotheses from the beginning , we would have had much less stress and much more sleep that summer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15567 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge
When I was working as a consultant , we had a Project in wich we worked directly with the client . After a few months , we realised that there were some problems in our working process that was causing tensions , missunderstandings and this was affecting the productivity of the team directly .
It was a consequence of two diferentes teams , clients and consultings , working together . The main difficults were to understant each one ’s roles and their edges , to manage the expectations and the deliverables and to manage the planning risks .
Selection
To solve the problem we mainly used de SCRUM methodology . One of its prnciples is continuous improvement and the tool we chose to achieve itw as the Mind Mapping .
Application
Every end of the month we set a 45 minutes metting with every person working for the project to talk about the past 30 days . Our mind mapping was compose of three columns : What positive things happened that I wanted it to occur again , what things happened that can be fixed , what happened that shoud not occur again . Post - its were distributed for everyone and we had between 15 and 20 minutes to brainstorm , fill the post - its and fix them on the respective column on the wall . After we finished , aleach one would explain their notes . The manager responsable for conducting the meeting would then make a review and propose some actions to fix the the points located at the two last columns . Each participant then would be responsable for one or more actions and the next month we would review the improvements of the month .
Insight & Approach
The mind mapping technique allows everyone to participate activily of the change without expending a lot of time . From using this technique we could see that the positive column were more and more crowded and the las column were more and more empty . We also realized that while we were all facing problems and exposing them , a team spirit were created . The integration was improved significantly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge
When I was working as a consultant , we had a Project in wich we worked directly with the client . After a few months , we realised that there were some problems in our working process that was causing tensions , missunderstandings and this was affecting the productivity of the team directly .
It was a consequence of two diferentes teams , clients and consultings , working together . The main difficults were to understant each one ’s roles and their edges , to manage the expectations and the deliverables and to manage the planning risks .
Selection
To solve the problem we mainly used de SCRUM methodology . One of its prnciples is continuous improvement and the tool we chose to achieve itw as the Mind Mapping .
Application
Every end of the month we set a 45 minutes metting with every person working for the project to talk about the past 30 days . Our mind mapping was compose of three columns : What positive things happened that I wanted it to occur again , what things happened that can be fixed , what happened that shoud not occur again . Post - its were distributed for everyone and we had between 15 and 20 minutes to brainstorm , fill the post - its and fix them on the respective column on the wall . After we finished , aleach one would explain their notes . The manager responsable for conducting the meeting would then make a review and propose some actions to fix the the points located at the two last columns . Each participant then would be responsable for one or more actions and the next month we would review the improvements of the month .
Insight & Approach
The mind mapping technique allows everyone to participate activily of the change without expending a lot of time . From using this technique we could see that the positive column were more and more crowded and the las column were more and more empty . We also realized that while we were all facing problems and exposing them , a team spirit were created . The integration was improved significantly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13175 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge Selling an internal support service provided by a ticketing system . One of the achievements I am most proud of in my professional career has been influencing senior management to install a culture that connects the employee experience with the customer experience . So far , I have observed that the employee experience has been completely overlooked in the organization , and the word “ culture ” - as in the way of working - is not part of the projects ’ glossary . The challenge I face is selling the internal support services towards employees , provided by a global centralized and standardized support team using a ticketing system and we have evidence of resistance around demanding support with such tools . Furthermore , from the results of focus groups sessions , we have learned there is a negative connotation around a global , centralized , standardized service . The perception among employees is that the human touch will disappear , along with the customized experience and , in addition , employees are used to picking up the phone and calling someone they trust to request data or information . The support center is very premature , and it is difficult to calculate trends , benefits or numbers measuring efficiency and effectiveness to sell the service . Selection For this challenge I have selected the “ Storytelling ” tool , as it puts the human beings and their experience front and center , taking the listener along on their journey . The reason why I have selected this tool is because as it turns out , after performing stakeholders ’ interviews - with both , the service requesters , and the service providers - we have discovered there is a completely lack of trust in the team providing the service . Quoting Christopher Diaz “ Storytelling Tool ” video from week 2 of the course , “ Every great product , every great service , every great institution has a story behind it . ” We need to create an emotional connection to build trust so the employees feel they are not losing the human touch and their requests will be handled by people , not machines . Therefore , the approach will be putting a face on the tickets and telling the story of the center and its most valuable asset , its people . Application We organized 10 different stakeholders ’ interviews performed during a week with a diverse group of people working at the center from all areas including recruitment , payroll , personal administration , learning and development , management and the first recruited employee who witnessed the growth of the center and told us all about the amazing team working on the employees ’ requests . We then understood the foundations of the center , it ’s purpose and ways of working . From the team we learnt it is a certified great place to work and the values behind the center that include collaboration , efficiency , passion , and family among others . After sitting with teams and individuals from all areas , we analyzed all the information and decided to use the stories to create a video . We recorded videos of 7 different employees describing the values of the center and what drives them every morning to go to a great place to work and provide a great employee experience . The video was then launched among all the internal customers and we had an increase of usage of over 40 % the first 2 months after the launch of the video . Employees were engaged emotionally with stories and values that are also relevant to them and putting a face and a story behind those tickets really made a difference . The positive feedback was overwhelming . Insight What I learn from this experience is that storytelling is a powerful communication tool because it connects with the emotions of your audience . It creates a sense of purpose and community and we could have not achieved such high rates of adoption of the service using any other tool , as we were dealing with the human
side of the change and there was too much resistance around the new ways of working . Design thinking is about putting the customer at the center , developing empathy to understand what the users really need and using a human - center approach to create value and a wow experience . Approach Not only an alternative approach but an additional approach is using visualization . Visualization helps making an idea tangible and concrete through drawing an image , taking a picture , or making a map , among other tools . The reason why I have also selected this tool is because processing a support ticket is a very abstract idea for the users . From the moment users submit a ticket , until the ticket comes back to them with the solution , what happens in between is a mystery . Understanding the process , time of processing , actors involved , and other details , help the users cope with uncertainty and trust the process more . We will use this tool to clearly define , with all its actors , the users journey , the processing of a ticket , to share a clear picture with all stakeholders , removing all the technical jargon and bringing to life a complex process to a simple and more tangible explanation that can also bring opportunities of improvement . As Angela Myer explains in the Visualization tool video part of week 1 of the course , “ Pictures and images enable us to not only help people understand what it is we 're trying to do , but to help really persuade them in the worthiness of that particular idea , or the strength of that concept . ” This is why visualization is a strong tool to help achieve adoption of the service .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge Selling an internal support service provided by a ticketing system . One of the achievements I am most proud of in my professional career has been influencing senior management to install a culture that connects the employee experience with the customer experience . So far , I have observed that the employee experience has been completely overlooked in the organization , and the word “ culture ” - as in the way of working - is not part of the projects ’ glossary . The challenge I face is selling the internal support services towards employees , provided by a global centralized and standardized support team using a ticketing system and we have evidence of resistance around demanding support with such tools . Furthermore , from the results of focus groups sessions , we have learned there is a negative connotation around a global , centralized , standardized service . The perception among employees is that the human touch will disappear , along with the customized experience and , in addition , employees are used to picking up the phone and calling someone they trust to request data or information . The support center is very premature , and it is difficult to calculate trends , benefits or numbers measuring efficiency and effectiveness to sell the service . Selection For this challenge I have selected the “ Storytelling ” tool , as it puts the human beings and their experience front and center , taking the listener along on their journey . The reason why I have selected this tool is because as it turns out , after performing stakeholders ’ interviews - with both , the service requesters , and the service providers - we have discovered there is a completely lack of trust in the team providing the service . Quoting Christopher Diaz “ Storytelling Tool ” video from week 2 of the course , “ Every great product , every great service , every great institution has a story behind it . ” We need to create an emotional connection to build trust so the employees feel they are not losing the human touch and their requests will be handled by people , not machines . Therefore , the approach will be putting a face on the tickets and telling the story of the center and its most valuable asset , its people . Application We organized 10 different stakeholders ’ interviews performed during a week with a diverse group of people working at the center from all areas including recruitment , payroll , personal administration , learning and development , management and the first recruited employee who witnessed the growth of the center and told us all about the amazing team working on the employees ’ requests . We then understood the foundations of the center , it ’s purpose and ways of working . From the team we learnt it is a certified great place to work and the values behind the center that include collaboration , efficiency , passion , and family among others . After sitting with teams and individuals from all areas , we analyzed all the information and decided to use the stories to create a video . We recorded videos of 7 different employees describing the values of the center and what drives them every morning to go to a great place to work and provide a great employee experience . The video was then launched among all the internal customers and we had an increase of usage of over 40 % the first 2 months after the launch of the video . Employees were engaged emotionally with stories and values that are also relevant to them and putting a face and a story behind those tickets really made a difference . The positive feedback was overwhelming . Insight What I learn from this experience is that storytelling is a powerful communication tool because it connects with the emotions of your audience . It creates a sense of purpose and community and we could have not achieved such high rates of adoption of the service using any other tool , as we were dealing with the human
side of the change and there was too much resistance around the new ways of working . Design thinking is about putting the customer at the center , developing empathy to understand what the users really need and using a human - center approach to create value and a wow experience . Approach Not only an alternative approach but an additional approach is using visualization . Visualization helps making an idea tangible and concrete through drawing an image , taking a picture , or making a map , among other tools . The reason why I have also selected this tool is because processing a support ticket is a very abstract idea for the users . From the moment users submit a ticket , until the ticket comes back to them with the solution , what happens in between is a mystery . Understanding the process , time of processing , actors involved , and other details , help the users cope with uncertainty and trust the process more . We will use this tool to clearly define , with all its actors , the users journey , the processing of a ticket , to share a clear picture with all stakeholders , removing all the technical jargon and bringing to life a complex process to a simple and more tangible explanation that can also bring opportunities of improvement . As Angela Myer explains in the Visualization tool video part of week 1 of the course , “ Pictures and images enable us to not only help people understand what it is we 're trying to do , but to help really persuade them in the worthiness of that particular idea , or the strength of that concept . ” This is why visualization is a strong tool to help achieve adoption of the service .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14858 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | NAME : Ignacia Hernandez Roll No . : 932353568953 Product : Hair Dresser
Questionnaire
( INPUT REQUIRED ) ❖ Electricity
➢ Does it work at home based output voltage ?
■ Yes , it works on normal input current present at home .
➢ Would it also work on a dc input current ?
■ No , as we have given the option of working on chargable batteries , dc
input current wo nt work .
❖ Battery
➢ Is it rechargeable or one time battery ?
■ We have given the option of rechargeable batteries .
( DRYING MODES )
❖ Hot
➢ Is the hot mode safe ?
■ Yes , we have taken into consideration of the damage , thereby giving a
lower temperature .
➢ What is hot mode for ?
■ It is for fast drying .
❖ Cold
➢ What is cold mode for ?
■ It is to set your hair in the style you wanted it to be .
➢ Can it dry my hair ?
■ The main purpose is sor styling and not for drying .
( PERFORMANCE )
❖ Fast dry
➢ What is exactly fast dry ?
■ This feature is mainly for the people with long hair , for whom drying the
hair takes alot of time .
➢ How is that carried out ?
■ There is a separate clip available to ensure more air outlet .
❖ Styling
➢ Why is there a separate feature for styling ?
■ We wanted to give a wide range of styling features for different kinds of
hair styles .
➢ How is this carried out ?
■ For different kinds of hair we have given hair clips to style accordingly .
( VARIANTS )
❖ Colour
➢ How many colors are available ?
■ There are a total of 5 available right now .
➢ Are there different models for men and women ?
■ Yes , according to their needs we have .
❖ Price
➢ What is the price range ?
■ Price varies from 3Thousand to 8Thousand rupees .
➢ Y the difference in the price ?
■ Different models have different output power levels , accordingly the
variations have been given .
| EMAIL:
ID_NUM: 932353568953
NAME_STUDENT: Ignacia Hernandez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: NAME : Ignacia Hernandez Roll No . : 932353568953 Product : Hair Dresser
Questionnaire
( INPUT REQUIRED ) ❖ Electricity
➢ Does it work at home based output voltage ?
■ Yes , it works on normal input current present at home .
➢ Would it also work on a dc input current ?
■ No , as we have given the option of working on chargable batteries , dc
input current wo nt work .
❖ Battery
➢ Is it rechargeable or one time battery ?
■ We have given the option of rechargeable batteries .
( DRYING MODES )
❖ Hot
➢ Is the hot mode safe ?
■ Yes , we have taken into consideration of the damage , thereby giving a
lower temperature .
➢ What is hot mode for ?
■ It is for fast drying .
❖ Cold
➢ What is cold mode for ?
■ It is to set your hair in the style you wanted it to be .
➢ Can it dry my hair ?
■ The main purpose is sor styling and not for drying .
( PERFORMANCE )
❖ Fast dry
➢ What is exactly fast dry ?
■ This feature is mainly for the people with long hair , for whom drying the
hair takes alot of time .
➢ How is that carried out ?
■ There is a separate clip available to ensure more air outlet .
❖ Styling
➢ Why is there a separate feature for styling ?
■ We wanted to give a wide range of styling features for different kinds of
hair styles .
➢ How is this carried out ?
■ For different kinds of hair we have given hair clips to style accordingly .
( VARIANTS )
❖ Colour
➢ How many colors are available ?
■ There are a total of 5 available right now .
➢ Are there different models for men and women ?
■ Yes , according to their needs we have .
❖ Price
➢ What is the price range ?
■ Price varies from 3Thousand to 8Thousand rupees .
➢ Y the difference in the price ?
■ Different models have different output power levels , accordingly the
variations have been given .
### Output: | {
"EMAIL": [],
"ID_NUM": [
"932353568953"
],
"NAME_STUDENT": [
"Ignacia Hernandez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 2926 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project Reflection - Design Thinking – Story Telling Tool Challenge I was a Finance Process lead on several global ERP implementation and transformation projects . One of the clients is a distributor of Information technology products and services , having business locations globally . As we know story telling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an effective method to use during the design process . We used story telling as a part of in our entire design phases while following the agile methodology . Majority of the business processes agree with the design thinking and well aligned with storytelling . The Challenge we have on the country specific localizations due to the local laws and regulations . One of the recent examples is BREXIT ( British exit from EU countries ) Selection We have already gone through several design thinking activities / tools part of the agile methodology . We have selected and followed unique approach . We have on boarded local subject matter expert from UK and developed a country specific template and talk through using story telling tool . Application During the design phase , we on boarded new subject matter expert who has been specialized in UK and EU localizations . Consultant is knowledgeable in technology as well as local governance processes . The questions and challenges we gathered from the business users are well documented . Those questions are specific to how we handle BREXIT and what are the implications both from system technology as well as the business process perspective . We used the story telling tool for this specific country localization challenge , structured in such a way that will be applied and discussed during our daily scrum calls . Then we also developed a country specific template to address any such kind of issues not limited to UK itself . We ultimately applied the template changes into the configuration followed by system testing . There by the business users from impacted localizations can test the system and satisfied with the approach . Insight We , as team learnt several insights from the business stakeholders , while implementing the country specific loculation template . We have identified several gaps and design issues that were made as assumptions during the initial phase of design thinking . The final out of the designed country version template was slightly different . The business stakeholder ’s concerns were logged in “ issue log sheet ” and considered as enhancement to the localization template . This is the way issues that were logged translated into the add on requirements and developed the solution supported through the story telling tool . Approach Since our team has already gone through several design thinking activities , the adopted approach is based on the agile methodology . We have logged the concerns , updated them in the issue log tool , developed a dashboard clearly visible for the business stakeholders and project management for the next course of actions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project Reflection - Design Thinking – Story Telling Tool Challenge I was a Finance Process lead on several global ERP implementation and transformation projects . One of the clients is a distributor of Information technology products and services , having business locations globally . As we know story telling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an effective method to use during the design process . We used story telling as a part of in our entire design phases while following the agile methodology . Majority of the business processes agree with the design thinking and well aligned with storytelling . The Challenge we have on the country specific localizations due to the local laws and regulations . One of the recent examples is BREXIT ( British exit from EU countries ) Selection We have already gone through several design thinking activities / tools part of the agile methodology . We have selected and followed unique approach . We have on boarded local subject matter expert from UK and developed a country specific template and talk through using story telling tool . Application During the design phase , we on boarded new subject matter expert who has been specialized in UK and EU localizations . Consultant is knowledgeable in technology as well as local governance processes . The questions and challenges we gathered from the business users are well documented . Those questions are specific to how we handle BREXIT and what are the implications both from system technology as well as the business process perspective . We used the story telling tool for this specific country localization challenge , structured in such a way that will be applied and discussed during our daily scrum calls . Then we also developed a country specific template to address any such kind of issues not limited to UK itself . We ultimately applied the template changes into the configuration followed by system testing . There by the business users from impacted localizations can test the system and satisfied with the approach . Insight We , as team learnt several insights from the business stakeholders , while implementing the country specific loculation template . We have identified several gaps and design issues that were made as assumptions during the initial phase of design thinking . The final out of the designed country version template was slightly different . The business stakeholder ’s concerns were logged in “ issue log sheet ” and considered as enhancement to the localization template . This is the way issues that were logged translated into the add on requirements and developed the solution supported through the story telling tool . Approach Since our team has already gone through several design thinking activities , the adopted approach is based on the agile methodology . We have logged the concerns , updated them in the issue log tool , developed a dashboard clearly visible for the business stakeholders and project management for the next course of actions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11563 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Michael Na
Assignment „ Design Thinking “ , Tool „ Mind Mapping “
Preamble
I have to say that I had - up to now - no contact with the concept of Design Thinking . Thus I can not report about an example which explicitly stems from a long history of my doing Design Thinking projects . But , it turns out that unknowingly I have been using Design Thinking Tools already for quite a time . So the application I am going to describe did not take place under the terms Mind Mapping or Design Thinking , but I think it should fit the bill anyway .
1 . Challenge
As a management consultant I did a project for a well - known auditor . The client had been well- positioned in his regional market and could look back on a long history of market leadership in the region . But over the past 2 years the development of the client was – from the top management´s viewpoint – dissatisfying . The core product ( auditing ) had turned into a commodity and aggressive competitors exerted immense price pressure in the market . Clients demands were rising but the willingness to pay for added value services was on the decrease . All in all , growth declined , new clients were needed and top management had ( correctly ) the assumption , that the organisation as such was weak in terms of sales . So we were mandated with a project to improve the sales power of the organisation .
2 . Tool selection
The organisational setup consists of auditing teams ( normally 6 - 10 auditors with different levels of professional experience ) led by a team led . Managing Partners are usually in charge of one or several teams which are organised along an industry - specific dimension ( e.g. teams for energy & utility , teams for automotive , and so on . ) . We decided early on together with top management , that the whole organisation needed a more sales - centric setup . Therefore it was essential to integrate the whole organisation into the project . Thus , we opted for a very collaborative approach , namely a workshop - method combined with a deep analytical prophase , which together turned out to fit roughly the tool description of Mind Mapping .
3 . Application – what we did ( the following structure is based on the corresponding chapter in
Mohamed book )
a. Data Analysis :
We analysed two different subjects . First the revenue development for the past four years along several dimension ( client size , client type , industry segment , managing partner etc . ) with special emphasis on revenues from existing clients and new clients . And secondly we analysed the sales process as it was .
b. Set - up of a “ Yard Sale ”
In the next phase , we selected a group of about 20 people ( mostly managing partners but also the heads of HR and Marketing ) , sent them the revenue analysis in form of a fact book and invited them to a workshop .
In the Workshop Space , we mapped the sales process on a brown paper ( with coloured cards etc . and provided on a second brown paper a generic set of categories for causes why people within an organization do not live up the expected sales level ( these categories were then and still are : ( 1 ) Lack of motivation , ( 2 ) lack of capabilities , ( 3 ) lack of guidance ( 4 ) Lack of enablement ) .
c. Offered Tour
As a first step of our workshop we presented the sales process as is and a summary of key findings out of the fact book . The participants had never before received such comprehensive insights into the revenue components and their respective development and by outlining the conspicuous low number of new clients over the last 2 years and the comparison with renowned competitors we created a sense of urgency regarding our project which was essential to stir the willingness for entering the required transformation path .
d. “ Pick out / cluster good stuff ” .
We then split the group into 4 teams of 5 participants each and asked them to work ( first each participant for himself ) on two questions : ( 1 ) what were causes for the lack of sales success , and ( 2 ) how / with what actions could the sales success of the whole organisation get better . The generic cause cluster we mapped out on the brown paper ( see b ) served as trigger for their individual thinking process . After about 20 minutes of individual work / thoughts we asked them to cluster their thoughts related to the causes of ( which each were written on coloured cards ) within their teams .
e. Identify insights and translate insights into design criteria
We then asked the teams to cluster their ideas as to improving the sales success and to generate logical connections between the identified cause clusters and the “ ideas for improvement”-clusters .
After that we instructed the teams to deduce – based on the identified clusters - lists of design criteria ( within the teams ) of how the optimal organisation should look like if we were aiming at gaining new business amounting to 10 Mio . Euro within the next 12 month , and 20 Mio . in the subsequent period .
f. Create common criteria list
We then drew all teams together and in the following session each team presented its results . We as a group then merged and clustered the team lists . Together we prioritized the criteria and we checked the list for inconsistencies and conflicting criteria . E.g. we agreed very quickly on the fact that it is not reasonable to simply expand the scope of duties for a manager without creating additional capacities by any means . The result was a commonly agreed upon and prioritized list of high level design criteria for the new organization .
Based on this result we worked then on a transformation map for the organisation , breaking down the path to the desired organisational setup into manageable steps .
4 . Insights – What we learned
a. In terms of design thinking
At the time of the workshop I was not aware of the Design Thinking concept . Therefore , the workshop as such gave me not additional insight into Design Thinking . But it confirms the statement I read in Mohamed book , that many people apply components of the Design Thinking concept without being aware of it .
b. In terms of our mandate
As to our project we generated many insights . The group of participants came up with lot of ideas that were later part of the new organisational designs . It contained the setup of
additional and dedicated Business Development positions , the adaption of remuneration schemes , the implementation of sales reporting tools , the implementation of sales trainings , the leverage of networks of former employees for sales purposes and so on . Many items that we as consultants had come across frequently when conducting similar projects in other organisations , but were unfamiliar – at least as part of a comprehensive and consistent transformational concept - to the managing partners of the Audit Company .
5 . Change of approach next time ?
In terms of changing the chosen approach facing such a challenge again , I say : I would choose the same approach again because it ensures the alignment of the key managers at an early stage along a transformational change process of an organisation . And the transformational path is developed by the managers ( facilitated through us as consultants ) , which leads to the effect that the results are accepted and supported by the very people who have to carry out and to live the necessary organisational changes .
But I would change some aspects of the workshop design and execution . For instance , I would now not send a voluminous fact book in advance but print the key analysis on A0 - plots and arrange them in a real poster session so that a poster walk would be really possible and the term “ Yard Sales ” or exhibition truly can come to life . And I would support the specific applicability of our generic cause categories through the raise of empirical date from the organisation which would reflect the current “ as is”-status of the organisation . An appropriate tool to generate such data would be an employee survey which I would conduct prior to such a workshop . I applied this approach afterwards in a different challenge and the experience and results were quite satisfactory .
| EMAIL:
ID_NUM:
NAME_STUDENT: Michael Na
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Michael Na
Assignment „ Design Thinking “ , Tool „ Mind Mapping “
Preamble
I have to say that I had - up to now - no contact with the concept of Design Thinking . Thus I can not report about an example which explicitly stems from a long history of my doing Design Thinking projects . But , it turns out that unknowingly I have been using Design Thinking Tools already for quite a time . So the application I am going to describe did not take place under the terms Mind Mapping or Design Thinking , but I think it should fit the bill anyway .
1 . Challenge
As a management consultant I did a project for a well - known auditor . The client had been well- positioned in his regional market and could look back on a long history of market leadership in the region . But over the past 2 years the development of the client was – from the top management´s viewpoint – dissatisfying . The core product ( auditing ) had turned into a commodity and aggressive competitors exerted immense price pressure in the market . Clients demands were rising but the willingness to pay for added value services was on the decrease . All in all , growth declined , new clients were needed and top management had ( correctly ) the assumption , that the organisation as such was weak in terms of sales . So we were mandated with a project to improve the sales power of the organisation .
2 . Tool selection
The organisational setup consists of auditing teams ( normally 6 - 10 auditors with different levels of professional experience ) led by a team led . Managing Partners are usually in charge of one or several teams which are organised along an industry - specific dimension ( e.g. teams for energy & utility , teams for automotive , and so on . ) . We decided early on together with top management , that the whole organisation needed a more sales - centric setup . Therefore it was essential to integrate the whole organisation into the project . Thus , we opted for a very collaborative approach , namely a workshop - method combined with a deep analytical prophase , which together turned out to fit roughly the tool description of Mind Mapping .
3 . Application – what we did ( the following structure is based on the corresponding chapter in
Mohamed book )
a. Data Analysis :
We analysed two different subjects . First the revenue development for the past four years along several dimension ( client size , client type , industry segment , managing partner etc . ) with special emphasis on revenues from existing clients and new clients . And secondly we analysed the sales process as it was .
b. Set - up of a “ Yard Sale ”
In the next phase , we selected a group of about 20 people ( mostly managing partners but also the heads of HR and Marketing ) , sent them the revenue analysis in form of a fact book and invited them to a workshop .
In the Workshop Space , we mapped the sales process on a brown paper ( with coloured cards etc . and provided on a second brown paper a generic set of categories for causes why people within an organization do not live up the expected sales level ( these categories were then and still are : ( 1 ) Lack of motivation , ( 2 ) lack of capabilities , ( 3 ) lack of guidance ( 4 ) Lack of enablement ) .
c. Offered Tour
As a first step of our workshop we presented the sales process as is and a summary of key findings out of the fact book . The participants had never before received such comprehensive insights into the revenue components and their respective development and by outlining the conspicuous low number of new clients over the last 2 years and the comparison with renowned competitors we created a sense of urgency regarding our project which was essential to stir the willingness for entering the required transformation path .
d. “ Pick out / cluster good stuff ” .
We then split the group into 4 teams of 5 participants each and asked them to work ( first each participant for himself ) on two questions : ( 1 ) what were causes for the lack of sales success , and ( 2 ) how / with what actions could the sales success of the whole organisation get better . The generic cause cluster we mapped out on the brown paper ( see b ) served as trigger for their individual thinking process . After about 20 minutes of individual work / thoughts we asked them to cluster their thoughts related to the causes of ( which each were written on coloured cards ) within their teams .
e. Identify insights and translate insights into design criteria
We then asked the teams to cluster their ideas as to improving the sales success and to generate logical connections between the identified cause clusters and the “ ideas for improvement”-clusters .
After that we instructed the teams to deduce – based on the identified clusters - lists of design criteria ( within the teams ) of how the optimal organisation should look like if we were aiming at gaining new business amounting to 10 Mio . Euro within the next 12 month , and 20 Mio . in the subsequent period .
f. Create common criteria list
We then drew all teams together and in the following session each team presented its results . We as a group then merged and clustered the team lists . Together we prioritized the criteria and we checked the list for inconsistencies and conflicting criteria . E.g. we agreed very quickly on the fact that it is not reasonable to simply expand the scope of duties for a manager without creating additional capacities by any means . The result was a commonly agreed upon and prioritized list of high level design criteria for the new organization .
Based on this result we worked then on a transformation map for the organisation , breaking down the path to the desired organisational setup into manageable steps .
4 . Insights – What we learned
a. In terms of design thinking
At the time of the workshop I was not aware of the Design Thinking concept . Therefore , the workshop as such gave me not additional insight into Design Thinking . But it confirms the statement I read in Mohamed book , that many people apply components of the Design Thinking concept without being aware of it .
b. In terms of our mandate
As to our project we generated many insights . The group of participants came up with lot of ideas that were later part of the new organisational designs . It contained the setup of
additional and dedicated Business Development positions , the adaption of remuneration schemes , the implementation of sales reporting tools , the implementation of sales trainings , the leverage of networks of former employees for sales purposes and so on . Many items that we as consultants had come across frequently when conducting similar projects in other organisations , but were unfamiliar – at least as part of a comprehensive and consistent transformational concept - to the managing partners of the Audit Company .
5 . Change of approach next time ?
In terms of changing the chosen approach facing such a challenge again , I say : I would choose the same approach again because it ensures the alignment of the key managers at an early stage along a transformational change process of an organisation . And the transformational path is developed by the managers ( facilitated through us as consultants ) , which leads to the effect that the results are accepted and supported by the very people who have to carry out and to live the necessary organisational changes .
But I would change some aspects of the workshop design and execution . For instance , I would now not send a voluminous fact book in advance but print the key analysis on A0 - plots and arrange them in a real poster session so that a poster walk would be really possible and the term “ Yard Sales ” or exhibition truly can come to life . And I would support the specific applicability of our generic cause categories through the raise of empirical date from the organisation which would reflect the current “ as is”-status of the organisation . An appropriate tool to generate such data would be an employee survey which I would conduct prior to such a workshop . I applied this approach afterwards in a different challenge and the experience and results were quite satisfactory .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Michael Na"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12658 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | In this case I have tried to apply for key questions of what is , what if , what wows and what works on the food waste problem .
In what if stage I explore the current reality , with what if I start to generate ideas and create solutions and possibilities , on what wows I start to test the ideas and narrows down the solution options to a few candidates and finally with what works rolls out prototypes for testing and refining via experimentation .
What is ?
Global food waste is a huge problem with tremendous financial , ethical and environmental costs .
An estimated 1.3 billion tons of food is wasted globally each year , one third of all food produced for human consumption , according to the Food and Agriculture Organization ( FAO ) of the United Nations .
The amount of food lost or wasted costs 2.6 trillion USD annually and is more than enough to feed all the 815 million hungry people in the world four times over .
What if ?
The idea of this step is to generate different ideas to reduce the food loss , here I have tried to gather information about 3 different initiatives on food waste :
Channing consumer behavior by educating them to buy exactly what they need & be realistic about what they need , example if someone live alone does n’t need same amount of apple than a family need , etc .
Donations & significant discounts on unsold food , Supermarkets in industrialized nations can , and often do , donate unsold goods , also they can sell the unsold product which are about to expire with a significant discount .
Turning leftovers to other products , almost 90 percent of garbage thrown away by households , cafeterias , and supermarkets is composed of recyclable food . This food can transform to new products or event energy .
What wows ?
Regarding changing consumer behaviors there are several ongoing initiatives , like apps for doing shopping list or monitor what you throw away : Taking an inventory of the food in the house and making a grocery list before going to the store help avoid purchasing unnecessary foods and cut back on potential waste . Other inactive is using practice like “ FIFO ” stands for “ first in , first out ” and is a useful way to organize food at home . Many restaurants and grocery stores use this system to reduce waste , too .
About food donations and providing unsold food with significant discount , although many apps in different countries have been released , there is still some issue regarding trust : Many grocery stores and restaurants do n't give away their unused food because they are afraid of being liable if someone gets sick from their donated food . On the other side not many people is eager to buy food that is about to expire or do n’t trust buying food with a low price .
About transforming , there are already quite a few initiatives transforming leftovers into new products : turning coffee cherries into flour , producing ale from leftover bread , turning restaurant scraps into bioplastics and home food waste into biogas - essentially using food scraps to produce household energy .
What work ?
From my point of view all the initiatives could work but from all of them changing consumer behavior is cheapest and easiest way to reduce food waste now .
Regarding food selling & donations still we need more awareness and acceptation on the society and creating new products from the waste food need big amount of inversions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: In this case I have tried to apply for key questions of what is , what if , what wows and what works on the food waste problem .
In what if stage I explore the current reality , with what if I start to generate ideas and create solutions and possibilities , on what wows I start to test the ideas and narrows down the solution options to a few candidates and finally with what works rolls out prototypes for testing and refining via experimentation .
What is ?
Global food waste is a huge problem with tremendous financial , ethical and environmental costs .
An estimated 1.3 billion tons of food is wasted globally each year , one third of all food produced for human consumption , according to the Food and Agriculture Organization ( FAO ) of the United Nations .
The amount of food lost or wasted costs 2.6 trillion USD annually and is more than enough to feed all the 815 million hungry people in the world four times over .
What if ?
The idea of this step is to generate different ideas to reduce the food loss , here I have tried to gather information about 3 different initiatives on food waste :
Channing consumer behavior by educating them to buy exactly what they need & be realistic about what they need , example if someone live alone does n’t need same amount of apple than a family need , etc .
Donations & significant discounts on unsold food , Supermarkets in industrialized nations can , and often do , donate unsold goods , also they can sell the unsold product which are about to expire with a significant discount .
Turning leftovers to other products , almost 90 percent of garbage thrown away by households , cafeterias , and supermarkets is composed of recyclable food . This food can transform to new products or event energy .
What wows ?
Regarding changing consumer behaviors there are several ongoing initiatives , like apps for doing shopping list or monitor what you throw away : Taking an inventory of the food in the house and making a grocery list before going to the store help avoid purchasing unnecessary foods and cut back on potential waste . Other inactive is using practice like “ FIFO ” stands for “ first in , first out ” and is a useful way to organize food at home . Many restaurants and grocery stores use this system to reduce waste , too .
About food donations and providing unsold food with significant discount , although many apps in different countries have been released , there is still some issue regarding trust : Many grocery stores and restaurants do n't give away their unused food because they are afraid of being liable if someone gets sick from their donated food . On the other side not many people is eager to buy food that is about to expire or do n’t trust buying food with a low price .
About transforming , there are already quite a few initiatives transforming leftovers into new products : turning coffee cherries into flour , producing ale from leftover bread , turning restaurant scraps into bioplastics and home food waste into biogas - essentially using food scraps to produce household energy .
What work ?
From my point of view all the initiatives could work but from all of them changing consumer behavior is cheapest and easiest way to reduce food waste now .
Regarding food selling & donations still we need more awareness and acceptation on the society and creating new products from the waste food need big amount of inversions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16263 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
CHALLENGE AND SELECTION :
A learning launch is a carefully designed experiment or prototype designed to test the key underlying value - generating assumptions of a potential new - growth initiative . In contrast to a full new - product roll - out , a learning launch is a learning experiment conducted quickly and inexpensively to gather market - driven data to determine whether a growth idea has enough merit to warrant detailed investigation with the commitment of further time , people and resources .
APPLICATION :
Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . Because they should occur quickly and be low cost , learning launches have also been described as “ placing small bets fast . ” Unfortunately , some executives have interpreted that phrase as advocating the pursuit of small revenue opportunities , which is not the case . Most good growth companies are looking for growth opportunities to be scaled and result in needle- movers . “ Small bets fast ” is a testing procedure , however , and not a strategy decision .
INSIGHT AND APPROACH :
A learning launch is a business - world application of the scientific method ; it is a way of thinking that relies on generating and testing hypotheses . It starts with hypothesis - generating by asking a what - if question , which allows you to identify a new possibility to act on . That possibility is your hypothesis — basically an educated guess about something you think is likely to be a good idea . That ’s the creative part . Then to test your hypothesis , you specify what scientists call the boundary conditions . In other words , you ask : Under what conditions would that hypothesis , in fact , be a good idea ? Or — worded differently — what would need to be true in order for my idea to be a good one ? So , you bring to the surface the assumptions that lie under your hypothesis , and then you go find the appropriate data with which to test them . That is the analytic part .
If it turns out that your assumptions are not true , and your hypothesis is disproved , then you should take the new data and go back and use it to restate the hypothesis better . And then you test that new and improved hypothesis . It is an iterative process that you cycle through continuously , learning something new each time that allows you to develop a better hypothesis for the next pass .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
CHALLENGE AND SELECTION :
A learning launch is a carefully designed experiment or prototype designed to test the key underlying value - generating assumptions of a potential new - growth initiative . In contrast to a full new - product roll - out , a learning launch is a learning experiment conducted quickly and inexpensively to gather market - driven data to determine whether a growth idea has enough merit to warrant detailed investigation with the commitment of further time , people and resources .
APPLICATION :
Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . Because they should occur quickly and be low cost , learning launches have also been described as “ placing small bets fast . ” Unfortunately , some executives have interpreted that phrase as advocating the pursuit of small revenue opportunities , which is not the case . Most good growth companies are looking for growth opportunities to be scaled and result in needle- movers . “ Small bets fast ” is a testing procedure , however , and not a strategy decision .
INSIGHT AND APPROACH :
A learning launch is a business - world application of the scientific method ; it is a way of thinking that relies on generating and testing hypotheses . It starts with hypothesis - generating by asking a what - if question , which allows you to identify a new possibility to act on . That possibility is your hypothesis — basically an educated guess about something you think is likely to be a good idea . That ’s the creative part . Then to test your hypothesis , you specify what scientists call the boundary conditions . In other words , you ask : Under what conditions would that hypothesis , in fact , be a good idea ? Or — worded differently — what would need to be true in order for my idea to be a good one ? So , you bring to the surface the assumptions that lie under your hypothesis , and then you go find the appropriate data with which to test them . That is the analytic part .
If it turns out that your assumptions are not true , and your hypothesis is disproved , then you should take the new data and go back and use it to restate the hypothesis better . And then you test that new and improved hypothesis . It is an iterative process that you cycle through continuously , learning something new each time that allows you to develop a better hypothesis for the next pass .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15290 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challenge & Selection
The tool I was familiar with , without having leanrt or specifically heard of it before was
visualizing . Since I am still a student , I use visualization in various parts of my life such
as presentations I give in university or at the company , I work as a trainee . Since it has
been proven , that we tend to remember 10 % of what we ’ve read , 20 % of what we
saw and 30 % if we even hear it , it seems relevant to get attention of as many senses
as possible . I have chosen to use visualization in almost every time I had to give a
presentation about a current project to my boss , do some mind - mapping with project-
partners or even held a simple presentation in a lecture . For meetings with project-
partners , I used the tecnique of using post its , colours and symbols to get poeple
involved and increase conversation . A plain whiteboard is form e the best aid for being
able to visualize planned as well as spontaneously . In general , the visualization tool
allows me to simplify complex thoughts and strategies , highlight priorities , underline
key - elements and support a goal oriented working atmosphere .
Application
I like to start the process of visualization with some key elements of what my
presentation or inteaction will be about . I also like to prepare important aspects ,
questions and facts to work them into the visual - board with my colleagues . If I struggle
in any part of my preparation , I try to get in touch with the person , that can help me ,
if this person is not part of my project - group .
It is also helpful to include examples and visualize concepts , that are already there , to
make my point clear and help my project - partners to bette runderstand and engage
with the discussion . In the beginning I also like to do a little brainstorm with everyone
and collect wishes , ideas and questions they think are necessary and at the end we
figure out if every point has been included or if we have missed something . Simple
shapes and icons as well as nice colours help me to create a positive and supporting
atmosphere .
I fit is necessary and the visualization becomes too complex , we split up in groups and
try to figure out the different components and afterwards bring together the results
again .
Einrichtungsbezeichnung DTU
Partner / Islamic University in Madinah Partner / Islamic University in Madinah Partner / Islamic University in Madinah
2 | 2
Insight & Approach
For me , the visualization approach seems to be an essential tool for anyone who tries
to present an idea or work out a project with several other people . Feedback , critics ,
problems , ideas , thoughts and in general a summary oft he whole project is being
worked out and will be available for further steps or can be saved to be looked at at
any point in the future . Anyone working in a group while visualizing , can identify
himself/ herself in the graphic and it makes a sense of togetherness , since there is
something being produced with everybody taking part in . I am convinced and can
reccommend the visualization tool for starting the series of a design thinking activity
and I am looking forward to using this tool more often in my personal future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challenge & Selection
The tool I was familiar with , without having leanrt or specifically heard of it before was
visualizing . Since I am still a student , I use visualization in various parts of my life such
as presentations I give in university or at the company , I work as a trainee . Since it has
been proven , that we tend to remember 10 % of what we ’ve read , 20 % of what we
saw and 30 % if we even hear it , it seems relevant to get attention of as many senses
as possible . I have chosen to use visualization in almost every time I had to give a
presentation about a current project to my boss , do some mind - mapping with project-
partners or even held a simple presentation in a lecture . For meetings with project-
partners , I used the tecnique of using post its , colours and symbols to get poeple
involved and increase conversation . A plain whiteboard is form e the best aid for being
able to visualize planned as well as spontaneously . In general , the visualization tool
allows me to simplify complex thoughts and strategies , highlight priorities , underline
key - elements and support a goal oriented working atmosphere .
Application
I like to start the process of visualization with some key elements of what my
presentation or inteaction will be about . I also like to prepare important aspects ,
questions and facts to work them into the visual - board with my colleagues . If I struggle
in any part of my preparation , I try to get in touch with the person , that can help me ,
if this person is not part of my project - group .
It is also helpful to include examples and visualize concepts , that are already there , to
make my point clear and help my project - partners to bette runderstand and engage
with the discussion . In the beginning I also like to do a little brainstorm with everyone
and collect wishes , ideas and questions they think are necessary and at the end we
figure out if every point has been included or if we have missed something . Simple
shapes and icons as well as nice colours help me to create a positive and supporting
atmosphere .
I fit is necessary and the visualization becomes too complex , we split up in groups and
try to figure out the different components and afterwards bring together the results
again .
Einrichtungsbezeichnung DTU
Partner / Islamic University in Madinah Partner / Islamic University in Madinah Partner / Islamic University in Madinah
2 | 2
Insight & Approach
For me , the visualization approach seems to be an essential tool for anyone who tries
to present an idea or work out a project with several other people . Feedback , critics ,
problems , ideas , thoughts and in general a summary oft he whole project is being
worked out and will be available for further steps or can be saved to be looked at at
any point in the future . Anyone working in a group while visualizing , can identify
himself/ herself in the graphic and it makes a sense of togetherness , since there is
something being produced with everybody taking part in . I am convinced and can
reccommend the visualization tool for starting the series of a design thinking activity
and I am looking forward to using this tool more often in my personal future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18533 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Maicol Sanchez
January 2017
Design Thinking for Innovation
University of Virginia Final Course Assignment
Reflection : Learning Launch
Challenge
I have offered support to a start - up company in the food business to take their venture to the next level . Among all the areas that need to be covered in this process , we have decided to leverage Design Thinking to take a step back and think again about the overall customer experience when consuming the company products . The portfolio of products is composed of a set of high - quality snacks based on Japanese cuisine that is intended to be consumed as quick meals mostly for people who prioritizes a healthy and lean lifestyle . The challenge we have identified was that some consumers were not figuring out how to open the meal package correctly , what was creating an issue on the overall experience to consume the product . This fact would represent a problem in the growth of the business as they plan the expansion to a more diverse audience for those snacks ,
Selection
I have selected Learning Launch for this assignment because it brings a new perspective about how important it is to avoid confirmation bias of project team members when trying to build real impactful innovation to the business . Also , to test the concept of learning cycles to test assumptions in fast and cheap ways , understanding that failures are also opportunities to get insights for the business .
I have been working for the last 15 years in leadership roles in the IT industry , and I have used different methodologies to keep evolving my operation , most of them associated on shaping behaviors of internal teams during innovation and planning cycles , using tools like Six Thinking Hats , Instinctive Drives System and Future Based Planning . It was interesting to realize that most of these tools have a strong focus on the ways internal teams build plans . Learning Launches bring a different perspective to the planning process , focusing on collecting consumer experience . I believe it is more compatible with the speed of business changes we are living today .
Application
Based on the initial analysis the project team identified that some customers were having problems opening the snack . As they were supposed to eat the meal with their bare hands , that was causing them to compromise the experience of tasting a high - quality and healthy food . The snack uses a plastic package which has printed on it the steps of how open it . Even so , there were consumers who were not opening correctly . The assumption from the team was that the instructions in the package should be better highlighted , so the consumers would more easily see that they should follow the quick three steps to open it . Also , there was an understanding that a video would help this process .
A Learning Launch was planned to test a set of package prototypes using the red color to highlight each of the steps that should be followed in sequence 1 - 2 - 3 . Another prototype was to create a very basic video recorded in an iPhone explaining how to open the package . Those products are sold at a very fast pace , so there is no time for an attendant to go one by one to teach the user how to open it .
Maicol Sanchez
January 2017
After building these two prototypes , the team went to a nearby community and offered the snacks with the new package and the video . We have tested one group just with the new package and another one with that and the video . Different age groups were covered as well . The goal was to test the assumptions in a fast and cheap way so we could understand if the changes would have an impact on the customer experience . The snack itself had not changed , it was just the packaging and the exposure to the video . They have effectively run the launch and figured out that the new packaging helped but still did n’t produced consistent results to all the consumers tested . The video though produced better results . With those conclusions , a new set of adjustments on the package will be made , and an new version of the video is being built for the next round of learning launch .
Insight
The main insights we got from applying the learning launch were that assumptions need to be validated with the target audience and that the consumers , in general , are very open and willing to provide feedback when you engage with them properly . Initially , there was a strong belief in the project team that small changes in the package would produce significant results and that has not been confirmed in the learning launch . If a change in the production of the package had been ordered based on this assumption , there would be a significant waste of money for minimal or no impact .
Once you see how it is useful and fast to implement a learning launch , it is difficult to go back to previous mindset about how to understand the dynamics of the customer interactions . An empathy- based approach , focused on fast interactions seems to be the best option for solving these types of challenges .
Approach
Learning Launch tool proved to be very useful to validate assumptions , even when they were built after initial observations and customer feedbacks . It is a process that this business will incorporate in their day - to - day operations , as there is always room for improvement on the customer experience and new finding will come along the way . One thing in the process that will be enhanced in the next rounds is to be sure we give enough time for the user to test the whole experience before asking the feedbacks . In the initial interactions , they have tried to collect the feedback while the customers were opening the package and it was overwhelming for some of them . So , they got some additional learnings about how to conduct the experience in the next cycles . Overall was a good a tool to leverage and I believe it will continue to produce good outcomes for the business .
References
Instinctive Drive System : “ Natural Born Success : Discover the Instinctive Drives that Make You Tick ! ” , Paul Burgess
Six Thinking Hats : “ Six Thinking Hats ” , Edward de Bono
| EMAIL:
ID_NUM:
NAME_STUDENT: Maicol Sanchez, Maicol Sanchez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Maicol Sanchez
January 2017
Design Thinking for Innovation
University of Virginia Final Course Assignment
Reflection : Learning Launch
Challenge
I have offered support to a start - up company in the food business to take their venture to the next level . Among all the areas that need to be covered in this process , we have decided to leverage Design Thinking to take a step back and think again about the overall customer experience when consuming the company products . The portfolio of products is composed of a set of high - quality snacks based on Japanese cuisine that is intended to be consumed as quick meals mostly for people who prioritizes a healthy and lean lifestyle . The challenge we have identified was that some consumers were not figuring out how to open the meal package correctly , what was creating an issue on the overall experience to consume the product . This fact would represent a problem in the growth of the business as they plan the expansion to a more diverse audience for those snacks ,
Selection
I have selected Learning Launch for this assignment because it brings a new perspective about how important it is to avoid confirmation bias of project team members when trying to build real impactful innovation to the business . Also , to test the concept of learning cycles to test assumptions in fast and cheap ways , understanding that failures are also opportunities to get insights for the business .
I have been working for the last 15 years in leadership roles in the IT industry , and I have used different methodologies to keep evolving my operation , most of them associated on shaping behaviors of internal teams during innovation and planning cycles , using tools like Six Thinking Hats , Instinctive Drives System and Future Based Planning . It was interesting to realize that most of these tools have a strong focus on the ways internal teams build plans . Learning Launches bring a different perspective to the planning process , focusing on collecting consumer experience . I believe it is more compatible with the speed of business changes we are living today .
Application
Based on the initial analysis the project team identified that some customers were having problems opening the snack . As they were supposed to eat the meal with their bare hands , that was causing them to compromise the experience of tasting a high - quality and healthy food . The snack uses a plastic package which has printed on it the steps of how open it . Even so , there were consumers who were not opening correctly . The assumption from the team was that the instructions in the package should be better highlighted , so the consumers would more easily see that they should follow the quick three steps to open it . Also , there was an understanding that a video would help this process .
A Learning Launch was planned to test a set of package prototypes using the red color to highlight each of the steps that should be followed in sequence 1 - 2 - 3 . Another prototype was to create a very basic video recorded in an iPhone explaining how to open the package . Those products are sold at a very fast pace , so there is no time for an attendant to go one by one to teach the user how to open it .
Maicol Sanchez
January 2017
After building these two prototypes , the team went to a nearby community and offered the snacks with the new package and the video . We have tested one group just with the new package and another one with that and the video . Different age groups were covered as well . The goal was to test the assumptions in a fast and cheap way so we could understand if the changes would have an impact on the customer experience . The snack itself had not changed , it was just the packaging and the exposure to the video . They have effectively run the launch and figured out that the new packaging helped but still did n’t produced consistent results to all the consumers tested . The video though produced better results . With those conclusions , a new set of adjustments on the package will be made , and an new version of the video is being built for the next round of learning launch .
Insight
The main insights we got from applying the learning launch were that assumptions need to be validated with the target audience and that the consumers , in general , are very open and willing to provide feedback when you engage with them properly . Initially , there was a strong belief in the project team that small changes in the package would produce significant results and that has not been confirmed in the learning launch . If a change in the production of the package had been ordered based on this assumption , there would be a significant waste of money for minimal or no impact .
Once you see how it is useful and fast to implement a learning launch , it is difficult to go back to previous mindset about how to understand the dynamics of the customer interactions . An empathy- based approach , focused on fast interactions seems to be the best option for solving these types of challenges .
Approach
Learning Launch tool proved to be very useful to validate assumptions , even when they were built after initial observations and customer feedbacks . It is a process that this business will incorporate in their day - to - day operations , as there is always room for improvement on the customer experience and new finding will come along the way . One thing in the process that will be enhanced in the next rounds is to be sure we give enough time for the user to test the whole experience before asking the feedbacks . In the initial interactions , they have tried to collect the feedback while the customers were opening the package and it was overwhelming for some of them . So , they got some additional learnings about how to conduct the experience in the next cycles . Overall was a good a tool to leverage and I believe it will continue to produce good outcomes for the business .
References
Instinctive Drive System : “ Natural Born Success : Discover the Instinctive Drives that Make You Tick ! ” , Paul Burgess
Six Thinking Hats : “ Six Thinking Hats ” , Edward de Bono
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maicol Sanchez",
"Maicol Sanchez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 2651 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I have used the tool of Visualization , or Visual Thinking , here to achieve a shared understanding of a problem faced among a diverse group of people before attempting to identify and define possible solutions to the problem .
I have used this approach with our customers , who are people with concentration , anxiety and depression issues .
I have used the process of using a straw man visualization of the problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn about each individual self . This even allows them to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between limits to consider when identifying pain points and opportunities for improvements and then finally solutions .
Application
I started the process by creating a straw man graphic of the problem domain . To develop this straw man graphic , I have drawn from different kinds of existing material ( data ) available to understand the environment . The existing material from which observations were done , were operational or procedural documents , training materials , emotional health materials , EQ reports and other such reports .
When these materials were not available , I conducted informal interviews with one - three of the people who would then serve as my main points of contact on the initiative . During appropriate situations , I have borrowed the concept to “ front- stage / back - stage ” from previous research material . The front - stage / back - stage approach helped me to reinforce the notion that every mind – no matter how unique – has its individual way of understanding itself and its environment and that they have their own ways to cope up with anxiety and depression . The informal questionnaire sessions helped me understand how to create a routine mental health setup , where I could understand that every person needs a unique way of approach , to healing them .
The template I started with even has a column on the right to identify depression related problems and anxiety related problems and there is a column on the left to identify the people who are having problems due to stress and so on , such as
concentration problems , or understanding or stress related problems , and other entities that may add constraints to what degree these people are facing these problems . The straw man graphic is simple , I did it using simple shapes and icons available in on the Internet .
If the front - stage / back - stage view did n’t work , then I created a different type of visual , either based on a high - level process flow with swim lanes for different problems , or another format .
For the activity section , I divided the people into groups of 5 - 6 participants each representing a different problem or area of interest . Each group received a task copy of the straw man graphic such that they can write on it directly , or use sticky notes to make their own comments . I gave them two - three questions to answer , such as :
1 ) Think about your favorite fruit for 20 seconds , if you thought of other things during that time , write them down ?
2 ) Do you feel stressed thinking about your test results even though you completed the test without any problems ?
3 ) Are you able to list the problems with your homework before the positive points come to your mind ?
I give them approximately 15 minutes to discuss the questions and mark up the graphic . Then I make each group report out on their answers to those three questions while pointing to the mark - ups copy . As each group reports out , I record differences in the insights of each group , and then finally , the additional insights that come from the group discussion on an additional copy of the graphic .
After the session , I digitize each group ’s poster as an artifact with different colored pointers , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates a solution that has listed their differences and commonalities , then proceeding to point out each person ’s unique quality and positive points .
Insight & Approach
I learned from conducting this exercise with several groups of people that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem that they are currently working to solve , the more valuable aspect of this activity is the shared insights and shared learning that occurs while they are working to define their problem space , while also finding out their unique individual perks .
The graphic gives the diverse group of people a focal point for discussion that allows them to share their points of view and develop insights into the potential root causes of their problems . While they could have created the graphic from a blank slate in a collaborative manner , starting with a straw man gives a jump start to the conversation for them .
This way they end up quickly identifying where they are in the graphic – or if they are missing – and are more quickly able to gain new insights about relationships between key entities ( like overthinking , or workload ) instead of taking time to identify them . They are even able to identify variables in the problem space – that helps them to identify what they do n’t know or knew already but were overlooking , in what areas they need to obtain insight and finally start their mental health improvement journey .
I discovered that the most valuable aspect is the shared insights and learning in this process , therefore , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that has been incorporated with their combined feedback can serve as a reference tool throughout the remainder of their mental health improvement journey .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I have used the tool of Visualization , or Visual Thinking , here to achieve a shared understanding of a problem faced among a diverse group of people before attempting to identify and define possible solutions to the problem .
I have used this approach with our customers , who are people with concentration , anxiety and depression issues .
I have used the process of using a straw man visualization of the problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn about each individual self . This even allows them to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between limits to consider when identifying pain points and opportunities for improvements and then finally solutions .
Application
I started the process by creating a straw man graphic of the problem domain . To develop this straw man graphic , I have drawn from different kinds of existing material ( data ) available to understand the environment . The existing material from which observations were done , were operational or procedural documents , training materials , emotional health materials , EQ reports and other such reports .
When these materials were not available , I conducted informal interviews with one - three of the people who would then serve as my main points of contact on the initiative . During appropriate situations , I have borrowed the concept to “ front- stage / back - stage ” from previous research material . The front - stage / back - stage approach helped me to reinforce the notion that every mind – no matter how unique – has its individual way of understanding itself and its environment and that they have their own ways to cope up with anxiety and depression . The informal questionnaire sessions helped me understand how to create a routine mental health setup , where I could understand that every person needs a unique way of approach , to healing them .
The template I started with even has a column on the right to identify depression related problems and anxiety related problems and there is a column on the left to identify the people who are having problems due to stress and so on , such as
concentration problems , or understanding or stress related problems , and other entities that may add constraints to what degree these people are facing these problems . The straw man graphic is simple , I did it using simple shapes and icons available in on the Internet .
If the front - stage / back - stage view did n’t work , then I created a different type of visual , either based on a high - level process flow with swim lanes for different problems , or another format .
For the activity section , I divided the people into groups of 5 - 6 participants each representing a different problem or area of interest . Each group received a task copy of the straw man graphic such that they can write on it directly , or use sticky notes to make their own comments . I gave them two - three questions to answer , such as :
1 ) Think about your favorite fruit for 20 seconds , if you thought of other things during that time , write them down ?
2 ) Do you feel stressed thinking about your test results even though you completed the test without any problems ?
3 ) Are you able to list the problems with your homework before the positive points come to your mind ?
I give them approximately 15 minutes to discuss the questions and mark up the graphic . Then I make each group report out on their answers to those three questions while pointing to the mark - ups copy . As each group reports out , I record differences in the insights of each group , and then finally , the additional insights that come from the group discussion on an additional copy of the graphic .
After the session , I digitize each group ’s poster as an artifact with different colored pointers , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates a solution that has listed their differences and commonalities , then proceeding to point out each person ’s unique quality and positive points .
Insight & Approach
I learned from conducting this exercise with several groups of people that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem that they are currently working to solve , the more valuable aspect of this activity is the shared insights and shared learning that occurs while they are working to define their problem space , while also finding out their unique individual perks .
The graphic gives the diverse group of people a focal point for discussion that allows them to share their points of view and develop insights into the potential root causes of their problems . While they could have created the graphic from a blank slate in a collaborative manner , starting with a straw man gives a jump start to the conversation for them .
This way they end up quickly identifying where they are in the graphic – or if they are missing – and are more quickly able to gain new insights about relationships between key entities ( like overthinking , or workload ) instead of taking time to identify them . They are even able to identify variables in the problem space – that helps them to identify what they do n’t know or knew already but were overlooking , in what areas they need to obtain insight and finally start their mental health improvement journey .
I discovered that the most valuable aspect is the shared insights and learning in this process , therefore , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that has been incorporated with their combined feedback can serve as a reference tool throughout the remainder of their mental health improvement journey .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16211 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Elon Musk has achieved remarkable and unexpected things with Tesla TSLA in the 16 years since his electric - car maker debuted its first prototype . Add to that list the likelihood the billionaire entrepreneur is closing in on the last requirements to win a stock jackpot worth $ 600 million or more – in the middle of what ’s shaping up to be the worst economic slump since the Great Depression .
Six weeks ago , with U.S. stock indices and Tesla shares plunging as the scope of the severity of the COVID-19 pandemic unfolded , the odds Musk would achieve the first tranche of his 12 - part $ 55 billion compensation package looked slim . Yet Forbes now estimates the stock ’s 100 % rebound from a recent low - point on March 18 has Tesla on track to hit both six - month and 30- day market cap averages of $ 100 billion in early May . Once that happens , the company ’s board would award Musk 1.69 million Tesla shares that , factoring in an exercise price of $ 350.02 share , would have a net value of at least $ 600 million . Tesla ’s rebound far outpaced the 18 % increase in the S&P 500 and GM ’s 30 % rise since March 18 .
Musk ’s compensation package runs through 2028 and was unveiled more than two years ago , well before the current health crisis . A review of it by The New York Times NYT in January 2018 called it the “ boldest pay plan in corporate history . ” Never one to think small , Musk told the paper : “ I actually see the potential for Tesla to become a trillion - dollar company within a 10- year period . ”
Certainly , the timing of the award is awkward . Tesla ’s South African - born CEO and cofounder , with a net worth Forbes estimates at $ 40 billion as of April 27 , would be getting the biggest payday of his life at a time of widespread economic turmoil and job loss across the U.S. and major developed economies . More than 26 million Americans have filed unemployment claims in the past six weeks of the coronavirus shutdown , which in turn appears likely to trigger a recession and a continued , unprecedented level of Federal spending . Tesla itself implemented across - the - board pay cuts for all employees and furloughed thousands of U.S. factory workers .
“ This is like Marie Antoinette telling the peasants to eat cake if there is no bread . Still , Musk has never been troubled about appearances and may feel that he earned it , ” says Columbia Law School Professor John Coffee .
The electric - car maker ’s shares rose 10 % to $ 798.75 in Nasdaq NDAQ trading Monday , boosting its market cap to $ 147 billion . The daily increase boosted Musk ’s wealth by $ 2.6 billion , the biggest gain among billionaires tracked by Forbes .
Tesla ’s average market capitalization is $ 95.5 billion , from Oct. 25 , 2019 , through April 24 , based on data from S&P Global Capital IQ . The Palo Alto , California - based company ’s 30 - day average market cap is $ 104 billion . If the share price stays at its trailing 10 - day average of $ 718.57 for eight more sessions , the six - month average market cap would be achieved by the trading close on May 6 .
A Delaware judge ruled in September that Tesla ’s board must defend Musk ’s compensation package in a suit brought by a shareholder . Vice Chancellor Joseph Slights of the Delaware Court of Chancery rebuffed Tesla ’s request to dismiss the lawsuit by shareholder Richard Tornetta , which says it unjustly enriched Musk .
Tesla reports first - quarter earnings on April 29 , after the close of regular market trading . If it tops consensus expectations , which Barclays equity analyst Brian Johnson sees as a possibility , that could propel the stock even higher .
“ While consensus has drifted down to a 32c loss for 1Q , no doubt due to lower than ingoing deliveries and the likely ramp costs in China , we would not rule out a non - GAAP profit for 1Q20 , which ( on top of the recent stock price rise ) would add further fuel to the bull narrative that Tesla is set to dominate global automaking , ” Johnson said in a recent report . He also noted that Musk would likely achieve the performance target in early May , increasing the odds of a new fundraising round by Tesla in the weeks ahead . Johnson estimates Tesla will report adjusted earnings per share of 61 cents for the quarter that ended on March 31 .
Currently , Tesla ’s main U.S. auto plant in Fremont , California , is idle owing to the coronavirus shutdown , though its new Gigafactory in Shanghai that opened in January is ramping up production of Model 3 sedans . The company , which briefly defied a local ordinance in Fremont to stop making cars last month , may call some workers back as early as April 29 , Bloomberg reported . Tesla has told employees it wants to restart production at Fremont by May 4 .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Elon Musk has achieved remarkable and unexpected things with Tesla TSLA in the 16 years since his electric - car maker debuted its first prototype . Add to that list the likelihood the billionaire entrepreneur is closing in on the last requirements to win a stock jackpot worth $ 600 million or more – in the middle of what ’s shaping up to be the worst economic slump since the Great Depression .
Six weeks ago , with U.S. stock indices and Tesla shares plunging as the scope of the severity of the COVID-19 pandemic unfolded , the odds Musk would achieve the first tranche of his 12 - part $ 55 billion compensation package looked slim . Yet Forbes now estimates the stock ’s 100 % rebound from a recent low - point on March 18 has Tesla on track to hit both six - month and 30- day market cap averages of $ 100 billion in early May . Once that happens , the company ’s board would award Musk 1.69 million Tesla shares that , factoring in an exercise price of $ 350.02 share , would have a net value of at least $ 600 million . Tesla ’s rebound far outpaced the 18 % increase in the S&P 500 and GM ’s 30 % rise since March 18 .
Musk ’s compensation package runs through 2028 and was unveiled more than two years ago , well before the current health crisis . A review of it by The New York Times NYT in January 2018 called it the “ boldest pay plan in corporate history . ” Never one to think small , Musk told the paper : “ I actually see the potential for Tesla to become a trillion - dollar company within a 10- year period . ”
Certainly , the timing of the award is awkward . Tesla ’s South African - born CEO and cofounder , with a net worth Forbes estimates at $ 40 billion as of April 27 , would be getting the biggest payday of his life at a time of widespread economic turmoil and job loss across the U.S. and major developed economies . More than 26 million Americans have filed unemployment claims in the past six weeks of the coronavirus shutdown , which in turn appears likely to trigger a recession and a continued , unprecedented level of Federal spending . Tesla itself implemented across - the - board pay cuts for all employees and furloughed thousands of U.S. factory workers .
“ This is like Marie Antoinette telling the peasants to eat cake if there is no bread . Still , Musk has never been troubled about appearances and may feel that he earned it , ” says Columbia Law School Professor John Coffee .
The electric - car maker ’s shares rose 10 % to $ 798.75 in Nasdaq NDAQ trading Monday , boosting its market cap to $ 147 billion . The daily increase boosted Musk ’s wealth by $ 2.6 billion , the biggest gain among billionaires tracked by Forbes .
Tesla ’s average market capitalization is $ 95.5 billion , from Oct. 25 , 2019 , through April 24 , based on data from S&P Global Capital IQ . The Palo Alto , California - based company ’s 30 - day average market cap is $ 104 billion . If the share price stays at its trailing 10 - day average of $ 718.57 for eight more sessions , the six - month average market cap would be achieved by the trading close on May 6 .
A Delaware judge ruled in September that Tesla ’s board must defend Musk ’s compensation package in a suit brought by a shareholder . Vice Chancellor Joseph Slights of the Delaware Court of Chancery rebuffed Tesla ’s request to dismiss the lawsuit by shareholder Richard Tornetta , which says it unjustly enriched Musk .
Tesla reports first - quarter earnings on April 29 , after the close of regular market trading . If it tops consensus expectations , which Barclays equity analyst Brian Johnson sees as a possibility , that could propel the stock even higher .
“ While consensus has drifted down to a 32c loss for 1Q , no doubt due to lower than ingoing deliveries and the likely ramp costs in China , we would not rule out a non - GAAP profit for 1Q20 , which ( on top of the recent stock price rise ) would add further fuel to the bull narrative that Tesla is set to dominate global automaking , ” Johnson said in a recent report . He also noted that Musk would likely achieve the performance target in early May , increasing the odds of a new fundraising round by Tesla in the weeks ahead . Johnson estimates Tesla will report adjusted earnings per share of 61 cents for the quarter that ended on March 31 .
Currently , Tesla ’s main U.S. auto plant in Fremont , California , is idle owing to the coronavirus shutdown , though its new Gigafactory in Shanghai that opened in January is ramping up production of Model 3 sedans . The company , which briefly defied a local ordinance in Fremont to stop making cars last month , may call some workers back as early as April 29 , Bloomberg reported . Tesla has told employees it wants to restart production at Fremont by May 4 .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20644 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
university of the valley
Assignment
5 March 2018
Challenge and Selection I run my own Digital Transformation company and one of the challenges I face is explaining to customers our approach to creating a cloud adoption roadmap specific to their environment . Visualisation is an excellent tool that we use to ensure that all stakeholders understand the approach as well as the outcome . In my experience many stakeholders in IT operations are quite siloed in their thinking , for example , the storage guy will only think storage and the mainframe guy will only think mainframe . So , getting all stake holders representing business and IT , in a room together and explaining the process through a simplified diagram delivers excellent results .
Application In convincing customers to start their cloud journey with a cloud adoption roadmap , I needed to explain the approach and how it would benefit the organisation to work with us . Many organisations understand the ‘ what ’ around cloud but are very confused around the ‘ how ’ and the first few steps to be taken . Explaining that the approach starts with a questionnaire that identifies their level of virtualisation in the areas of infrastructure and applications and assesses the as - is of organisational structure and services that support this does n’t make too much sense unless I draw it on a white board and discuss it with the relevant stakeholders .
I explain in detail with pics that :
• we assess the level of virtualisation on the infrastructure ( 1 ) .
• Then we assess the level of virtualisation on the application ( 2 )
• we review the Organisational structure that supports this ( 3 )
• Finally , we review the services that support the current structure ( 4 )
Application ( 2 )
Infrastructure ( 1 )
Organisational Structure ( 3 )
Services ( 4 )
Once I draw the above diagram I find that there is a collective understanding of what our approach is and then I am able to talk through what we deliver as the outcome .
Insight and Approach
Without the use of the white board and /or any other visualisation tools it is difficult to explain the value of the cloud adoption roadmap . The minute I stand up and start drawing , people seem to sit back , listen , pay attention , understand and support the idea .
People are inherently visual beings and I have learned that when we align to the natural rhythms and designs of the basic human make up – things work better .
I myself am a very visual and tactile person and the course has taught me to use tools that not only assist my customers but myself and my team as well . We will continue to use visual aids in discussions with clients as this work well .
Another tool that could work is rapid prototyping . This involves building rough models or story boards to make the concept real to customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
university of the valley
Assignment
5 March 2018
Challenge and Selection I run my own Digital Transformation company and one of the challenges I face is explaining to customers our approach to creating a cloud adoption roadmap specific to their environment . Visualisation is an excellent tool that we use to ensure that all stakeholders understand the approach as well as the outcome . In my experience many stakeholders in IT operations are quite siloed in their thinking , for example , the storage guy will only think storage and the mainframe guy will only think mainframe . So , getting all stake holders representing business and IT , in a room together and explaining the process through a simplified diagram delivers excellent results .
Application In convincing customers to start their cloud journey with a cloud adoption roadmap , I needed to explain the approach and how it would benefit the organisation to work with us . Many organisations understand the ‘ what ’ around cloud but are very confused around the ‘ how ’ and the first few steps to be taken . Explaining that the approach starts with a questionnaire that identifies their level of virtualisation in the areas of infrastructure and applications and assesses the as - is of organisational structure and services that support this does n’t make too much sense unless I draw it on a white board and discuss it with the relevant stakeholders .
I explain in detail with pics that :
• we assess the level of virtualisation on the infrastructure ( 1 ) .
• Then we assess the level of virtualisation on the application ( 2 )
• we review the Organisational structure that supports this ( 3 )
• Finally , we review the services that support the current structure ( 4 )
Application ( 2 )
Infrastructure ( 1 )
Organisational Structure ( 3 )
Services ( 4 )
Once I draw the above diagram I find that there is a collective understanding of what our approach is and then I am able to talk through what we deliver as the outcome .
Insight and Approach
Without the use of the white board and /or any other visualisation tools it is difficult to explain the value of the cloud adoption roadmap . The minute I stand up and start drawing , people seem to sit back , listen , pay attention , understand and support the idea .
People are inherently visual beings and I have learned that when we align to the natural rhythms and designs of the basic human make up – things work better .
I myself am a very visual and tactile person and the course has taught me to use tools that not only assist my customers but myself and my team as well . We will continue to use visual aids in discussions with clients as this work well .
Another tool that could work is rapid prototyping . This involves building rough models or story boards to make the concept real to customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14651 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection Storytelling
It is a great tool that I use all the time . I have never worked in an organization , but I talk to a lot of people . It is often when people ask for help in some guidance or counselling that I often use storytelling to relate better . People need to be empowered and inspired to a path to empowerment . I spend a lot of time opening people up and finding ways to inspire them to improve their circumstances . People are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and legacy to draw value , in a sense . Real life story are compelling and easy to relate to . I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
When a person asks about what course shall he pursue , storytelling help in a better way . After telling all viable options , the thing that remains is telling real life experiences in stories so as to make the person understand and get a better perspective of how things unfolded in real life after choosing the following path . ,each person as a unique being , and addressing their individual needs first and foremost . In this way I had often seen that the person asking for help relates properly and then takes a decision . What storytelling really does is , it help the person listening the story to put himself / herself in the shoes of the character and feel it for a while , which ultimately creates an impact in his / her real life . I made a major counselling mistake while I was about to start my college , the same story I told to another person who was about to begin his college when he asked for help regarding it .
Insight & Approach
The result of this was an eye opener , the person asking for help related to my story of a wrong counselling . He asked me about how it felt to be on the other side of road after having been made that mistake . He later told me that it was good to know a precedence of something he was just about to start and how this story of mine will help him to avoid the same mistake .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection Storytelling
It is a great tool that I use all the time . I have never worked in an organization , but I talk to a lot of people . It is often when people ask for help in some guidance or counselling that I often use storytelling to relate better . People need to be empowered and inspired to a path to empowerment . I spend a lot of time opening people up and finding ways to inspire them to improve their circumstances . People are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and legacy to draw value , in a sense . Real life story are compelling and easy to relate to . I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
When a person asks about what course shall he pursue , storytelling help in a better way . After telling all viable options , the thing that remains is telling real life experiences in stories so as to make the person understand and get a better perspective of how things unfolded in real life after choosing the following path . ,each person as a unique being , and addressing their individual needs first and foremost . In this way I had often seen that the person asking for help relates properly and then takes a decision . What storytelling really does is , it help the person listening the story to put himself / herself in the shoes of the character and feel it for a while , which ultimately creates an impact in his / her real life . I made a major counselling mistake while I was about to start my college , the same story I told to another person who was about to begin his college when he asked for help regarding it .
Insight & Approach
The result of this was an eye opener , the person asking for help related to my story of a wrong counselling . He asked me about how it felt to be on the other side of road after having been made that mistake . He later told me that it was good to know a precedence of something he was just about to start and how this story of mine will help him to avoid the same mistake .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18442 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
I work with rural populations where education is not very much encouraged and appreciated , thus people are remote from the developments happening around them in their neighborhood cities and the rest of the world . Experiencing the latest technology still being far , getting basic infrastructure and facilities is a dream of life for this population . Few of the reasons are , not everyone can afford education and the others are people being ignorant themselves . People lack proper direction and encouragement . I spend a lot of time with different groups explaining them value of education and inspiring them to be educated . When I work with school kids , we share the importance of basic knowledge and also share the different career paths one can choose to lead a happy and a successful life . Often they lack proper direction and are unaware of different choices they could possibly make . They feel happy and excited to know about different opportunities . I have also had different sessions with high school and college students where in students are not much aware of what they want to achieve in their life . The challenges they face are i ) Not aware of different career paths , ii ) Have not seen someone amongst them achieve those different paths etc . I share my story of how I have challenged myself at different stages and have taken advice from different people to get myself educated . I share stories of my life in order to help them visualize their growth , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
While explaining the importance of education to the different groups , I came across this one group of high school students who were in keen to learn science and related subjects . When I explained them the theories of basics physics and chemistry in regular group discussions , there were few students who required individual help . In discussing policy changes with the school management , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The school always believed only regular classes would be sufficient for the education of students and failed to get good results . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when we were working on a project and the entire team seemed to be fairly charged up except for one guy who was not very confident with his work and was emotionally low . I sat down with him and let him share his thoughts . It turned out that his father , who was with him , had just survived a heart attack but was worried that he may not be completely fit as he was before .
Insight & Approach
That was an indeed an eye - opener . His father was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told him how scary it was when my father had his cardiac arrest in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how he and I both have parents who survived heart attacks . This worked really well . He really needed individual attention for that brief time , and he ended up with that and a true support .
So I told this story to the school management , and I think it had a big impact on people there . The strategies are being revisited and the professors are going through new training . Sometimes a little story can do a lot of good .
I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
I work with rural populations where education is not very much encouraged and appreciated , thus people are remote from the developments happening around them in their neighborhood cities and the rest of the world . Experiencing the latest technology still being far , getting basic infrastructure and facilities is a dream of life for this population . Few of the reasons are , not everyone can afford education and the others are people being ignorant themselves . People lack proper direction and encouragement . I spend a lot of time with different groups explaining them value of education and inspiring them to be educated . When I work with school kids , we share the importance of basic knowledge and also share the different career paths one can choose to lead a happy and a successful life . Often they lack proper direction and are unaware of different choices they could possibly make . They feel happy and excited to know about different opportunities . I have also had different sessions with high school and college students where in students are not much aware of what they want to achieve in their life . The challenges they face are i ) Not aware of different career paths , ii ) Have not seen someone amongst them achieve those different paths etc . I share my story of how I have challenged myself at different stages and have taken advice from different people to get myself educated . I share stories of my life in order to help them visualize their growth , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
While explaining the importance of education to the different groups , I came across this one group of high school students who were in keen to learn science and related subjects . When I explained them the theories of basics physics and chemistry in regular group discussions , there were few students who required individual help . In discussing policy changes with the school management , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The school always believed only regular classes would be sufficient for the education of students and failed to get good results . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when we were working on a project and the entire team seemed to be fairly charged up except for one guy who was not very confident with his work and was emotionally low . I sat down with him and let him share his thoughts . It turned out that his father , who was with him , had just survived a heart attack but was worried that he may not be completely fit as he was before .
Insight & Approach
That was an indeed an eye - opener . His father was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told him how scary it was when my father had his cardiac arrest in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how he and I both have parents who survived heart attacks . This worked really well . He really needed individual attention for that brief time , and he ended up with that and a true support .
So I told this story to the school management , and I think it had a big impact on people there . The strategies are being revisited and the professors are going through new training . Sometimes a little story can do a lot of good .
I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16340 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Hey , pls mark me highly , I do n’t know anything , I need it for my university because of coronafuckingvirus . PLS
The first tool I supported was to reach a common understanding of the incident area between different groups of stakeholders before detecting visual and visual thinking , and identifying a possible solution to the problem . It often uses this approach with clients of state - owned enterprises that partner with technological innovations to improve their mission or provide services to their clients who may become US citizens , businesses , and US citizens . Applies a visual use method within the " Saban man " problem that has many questions or issues to discuss , which allows you to get to know each other better in the process of determining the scope , boundaries , main elements , and relationships between elements that should be taken into account when identifying points and opportunities for improvement or solutions for different stakeholder groups .
I started drawing people , The problem is in the process graphics , Straw . They say that the plan , If any material drawn from all - the creation of nature and animals . As well as all the procedures can work or documents , Materials , Of course , Material , TheThe three other audit , Or Gao . If there are no materials , Then the interview , One or three , The main elements of the work .
I started drawing people , the problem is the process of drawing , straw . They say that the plan is if some material is drawn from everything - the creation of nature and animals . Just like all procedures can work , or documents , materials , of course , materials , that is , three other audits , or Gao . If there are no materials , then an interview , one or three interviews , the main elements of the work .
If this is consistent with the circumstances , then its copy is " Morkinsky stage / back stage " while previous research has found gray 's book and from the book " a color printing company " . " Delete field " / " get " just helps , I think every number - internal and service - clients , and this issue is related to the lab that allows the company to provide this assistance . The model is often - without it , it seems to me , if the definition of a supplier in both the left column of the value chain and the right column of the definition of organizations , regulatory authorities in General , Gao , protecting interests , Lawrence and other Church groups can be used to add a little bit to how its body works . If the person is correct , simple shapes in Visio are and or collision . If the East / West level does not work , please tell us in a different way how the staff of a higher level or different directions developed during the work process on the way to another form .
You can choose the name of each member of the organization or for the entire district from a group of interested persons for 5 - 6 events . Ask each group to get a copy of the plan , poster size , stickers to use in the kitchen , or write a comment . I asked him two or three questions , for example : 1 ) what is not the main element of the plan ? 2 ) - what to replace , a lot of knowledge about the problem areas;3 ) it is stated that what is the main idea about the problem from the entire area will be ? My friend gave it to him , go to the schedule for 20 minutes and go to the UK . For each group , the answer to their questions , at the moment I am waiting three hours , then this is a sign . Take into account , they say , for each group , each group , the understanding of one point , and we will write , if without it , a copy of another group of this degree . After each meeting of the group , it is digitized.။။To show a combination of the General and
present in the thinking of his new thoughts , as well as changes in the schedule , to add your comments and suggestions as soon as possible , you say no .
With these exercises , I address several groups and plans - in fact , they think it 's important to address issues of mutual understanding in order to strengthen a more modified schedule . They are compatible and work harmoniously to solve this problem . This table will allow you to organize the various groups of
control of the moderator in the center , exchange of opinions and forecasting of events . However , their story begins with them covering clean , clean graphics . They often wonder where they sit on the chart if not - instead of spending time determining is the main cost of the relationship between you and new ideas that you are not going to do . Variables can also be found in tasks , meaning they should get data or data in the value area .
The next day , I can find the most valuable point where I share knowledge , opinions and knowledge , find the most valuable from the moment when the next time I used a design idea . At the same time , the procedure for changing their General opinion can be a means of demonstrating another part of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Hey , pls mark me highly , I do n’t know anything , I need it for my university because of coronafuckingvirus . PLS
The first tool I supported was to reach a common understanding of the incident area between different groups of stakeholders before detecting visual and visual thinking , and identifying a possible solution to the problem . It often uses this approach with clients of state - owned enterprises that partner with technological innovations to improve their mission or provide services to their clients who may become US citizens , businesses , and US citizens . Applies a visual use method within the " Saban man " problem that has many questions or issues to discuss , which allows you to get to know each other better in the process of determining the scope , boundaries , main elements , and relationships between elements that should be taken into account when identifying points and opportunities for improvement or solutions for different stakeholder groups .
I started drawing people , The problem is in the process graphics , Straw . They say that the plan , If any material drawn from all - the creation of nature and animals . As well as all the procedures can work or documents , Materials , Of course , Material , TheThe three other audit , Or Gao . If there are no materials , Then the interview , One or three , The main elements of the work .
I started drawing people , the problem is the process of drawing , straw . They say that the plan is if some material is drawn from everything - the creation of nature and animals . Just like all procedures can work , or documents , materials , of course , materials , that is , three other audits , or Gao . If there are no materials , then an interview , one or three interviews , the main elements of the work .
If this is consistent with the circumstances , then its copy is " Morkinsky stage / back stage " while previous research has found gray 's book and from the book " a color printing company " . " Delete field " / " get " just helps , I think every number - internal and service - clients , and this issue is related to the lab that allows the company to provide this assistance . The model is often - without it , it seems to me , if the definition of a supplier in both the left column of the value chain and the right column of the definition of organizations , regulatory authorities in General , Gao , protecting interests , Lawrence and other Church groups can be used to add a little bit to how its body works . If the person is correct , simple shapes in Visio are and or collision . If the East / West level does not work , please tell us in a different way how the staff of a higher level or different directions developed during the work process on the way to another form .
You can choose the name of each member of the organization or for the entire district from a group of interested persons for 5 - 6 events . Ask each group to get a copy of the plan , poster size , stickers to use in the kitchen , or write a comment . I asked him two or three questions , for example : 1 ) what is not the main element of the plan ? 2 ) - what to replace , a lot of knowledge about the problem areas;3 ) it is stated that what is the main idea about the problem from the entire area will be ? My friend gave it to him , go to the schedule for 20 minutes and go to the UK . For each group , the answer to their questions , at the moment I am waiting three hours , then this is a sign . Take into account , they say , for each group , each group , the understanding of one point , and we will write , if without it , a copy of another group of this degree . After each meeting of the group , it is digitized.။။To show a combination of the General and
present in the thinking of his new thoughts , as well as changes in the schedule , to add your comments and suggestions as soon as possible , you say no .
With these exercises , I address several groups and plans - in fact , they think it 's important to address issues of mutual understanding in order to strengthen a more modified schedule . They are compatible and work harmoniously to solve this problem . This table will allow you to organize the various groups of
control of the moderator in the center , exchange of opinions and forecasting of events . However , their story begins with them covering clean , clean graphics . They often wonder where they sit on the chart if not - instead of spending time determining is the main cost of the relationship between you and new ideas that you are not going to do . Variables can also be found in tasks , meaning they should get data or data in the value area .
The next day , I can find the most valuable point where I share knowledge , opinions and knowledge , find the most valuable from the moment when the next time I used a design idea . At the same time , the procedure for changing their General opinion can be a means of demonstrating another part of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17923 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge I am working on a city - guide project in Minsk . This is not a very big city , where there are many institutions for events , but at the moment the choice of a specific place for a party or meeting with friends is quite complicated . Large - scale events are tied to event organizers who are used to using personal contacts and rarely offer new places to customers , small events are usually accompanied by difficult choice of location . I need to learn how to help people choose a place for an event and invite them to choose according to those criteria that are important . Selection Mind Mapping is a tool for visual display of information that allows you to effectively structure and process it . An intelligence card is a tree diagram that depicts words , ideas , tasks , or other concepts connected by branches extending from a central concept or idea . Branches in the form of smooth lines are indicated and explained by keywords or images . To understand what is important to users , when choosing a venue for the event , many surveys were conducted , but the structuring of information in the form of tables or lists was not so intuitive . Mind Mapping allows in the form of interconnected elements to highlight the main thing , to get a structure of information more understandable for generating ideas . Application To understand the problem and find a solution , interviews were conducted with two parties to the process of organizing events : cafes and restaurants and their customers . The entire amount of information was originally a table that needed to be processed , to find patterns and repeating elements . Each side answered questions and it seemed that there was a lot of information , but the mind maps made it possible to build answer maps - separately for cafes and restaurants , separately for customers . In the course of our work , we focused on understanding which nodes in the maps are most important for each side , we use the selection of nodes , expanding them to deeper explanations and details . The general structuring from important to details gave a complete picture of past interviews for further work . When the intelligence cards for the interview were ready and we got a point of view on the problem for both segments of the problem of finding a place for an event , we proceeded to the second stage - what if and it also used intelligence cards . The problems of each segment were identified : for cafes and restaurants - getting new customers who will be suitable for this place and for customers - finding a place by important characteristics . The mind map at the previous stage made it possible to highlight the characteristics that are important , in our city it is the presence of a separate or semi - separate room for an event , a cuisine , the presence of music and ( for small events ) the number of seats at one table .
When searching for a solution , we worked through various ideas that were added to the second intellect map as we worked through and came to the conclusion that creating a catalog with important characteristics found would help make the process of finding a place for an event more convenient . Insight Using mind mapping and design of thinking allowed us to consider the problem from all sides , to hear both sides and to show empathy for their problems . The most interesting facts obtained during the work was that people are not ready to make the final reservation of a place through any services , but it is important for them to quickly and simply find the filtered information and see a lot of options . People do not want to make decisions relying solely on technology , but they want to use them when choosing an institution in the initial stages . Design thinking helped to create exactly what was needed at this stage of industry development in our city and at the same time gave information that can be used in the future . Approach Next time when using mind maps , I would like to more accurately combine nodes , use more images and visual elements , because in the course of work on the current task , mind maps were rather restrained . Perhaps a more creative approach to creating them would give more good ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge I am working on a city - guide project in Minsk . This is not a very big city , where there are many institutions for events , but at the moment the choice of a specific place for a party or meeting with friends is quite complicated . Large - scale events are tied to event organizers who are used to using personal contacts and rarely offer new places to customers , small events are usually accompanied by difficult choice of location . I need to learn how to help people choose a place for an event and invite them to choose according to those criteria that are important . Selection Mind Mapping is a tool for visual display of information that allows you to effectively structure and process it . An intelligence card is a tree diagram that depicts words , ideas , tasks , or other concepts connected by branches extending from a central concept or idea . Branches in the form of smooth lines are indicated and explained by keywords or images . To understand what is important to users , when choosing a venue for the event , many surveys were conducted , but the structuring of information in the form of tables or lists was not so intuitive . Mind Mapping allows in the form of interconnected elements to highlight the main thing , to get a structure of information more understandable for generating ideas . Application To understand the problem and find a solution , interviews were conducted with two parties to the process of organizing events : cafes and restaurants and their customers . The entire amount of information was originally a table that needed to be processed , to find patterns and repeating elements . Each side answered questions and it seemed that there was a lot of information , but the mind maps made it possible to build answer maps - separately for cafes and restaurants , separately for customers . In the course of our work , we focused on understanding which nodes in the maps are most important for each side , we use the selection of nodes , expanding them to deeper explanations and details . The general structuring from important to details gave a complete picture of past interviews for further work . When the intelligence cards for the interview were ready and we got a point of view on the problem for both segments of the problem of finding a place for an event , we proceeded to the second stage - what if and it also used intelligence cards . The problems of each segment were identified : for cafes and restaurants - getting new customers who will be suitable for this place and for customers - finding a place by important characteristics . The mind map at the previous stage made it possible to highlight the characteristics that are important , in our city it is the presence of a separate or semi - separate room for an event , a cuisine , the presence of music and ( for small events ) the number of seats at one table .
When searching for a solution , we worked through various ideas that were added to the second intellect map as we worked through and came to the conclusion that creating a catalog with important characteristics found would help make the process of finding a place for an event more convenient . Insight Using mind mapping and design of thinking allowed us to consider the problem from all sides , to hear both sides and to show empathy for their problems . The most interesting facts obtained during the work was that people are not ready to make the final reservation of a place through any services , but it is important for them to quickly and simply find the filtered information and see a lot of options . People do not want to make decisions relying solely on technology , but they want to use them when choosing an institution in the initial stages . Design thinking helped to create exactly what was needed at this stage of industry development in our city and at the same time gave information that can be used in the future . Approach Next time when using mind maps , I would like to more accurately combine nodes , use more images and visual elements , because in the course of work on the current task , mind maps were rather restrained . Perhaps a more creative approach to creating them would give more good ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12127 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE Back in 2011 , half of our team were transferred to a new segment . This organizational movement also opened a door to new members . We welcomed a new officer and a staff as additional manpower to the team . The officer already had an experience working with our division while the staff was newly hired . I was then tasked to train the newly hired staff and it was my first time doing a job of such nature . SELECTION As a visual learner , I find the visualization tool helpful in understanding information or processes . Visualization need not be in the form of drawing or images ; it can be in different types of diagrams . One significant impact of using this type of tool is that it helps ensuring that the learner and the teacher are in the same page which aids the message or learning to get literally straight across . In our case , the job that I will be teaching our newly hired staff follows a pattern or a process , hence , visualization is the fitting tool . APPLICATION I started describing the job functions including the dos and don’ts in the work setting . Even though we are in the marketing side of the division , we handle accounts from birth to death . This is where I began to use the visualization tool in the form of a flowchart . I explained our workflow by writing down each process in a box and connecting them with arrows according to what goes next from the beginning until the end . INSIGHT AND APPROACH The visualization tool has helped me smoothly explain the process of our work to our new colleague . Using the flowchart has aided her learning process as each stage or task was clearly laid out as well as its order in the process . This tool is very helpful in simplifying complex information and presenting a process flow . In the challenge that I presented in this paper ; I do believe that the visualization tool is the most fitting to use and I will be using this again if I will have to train another newly hired staff
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE Back in 2011 , half of our team were transferred to a new segment . This organizational movement also opened a door to new members . We welcomed a new officer and a staff as additional manpower to the team . The officer already had an experience working with our division while the staff was newly hired . I was then tasked to train the newly hired staff and it was my first time doing a job of such nature . SELECTION As a visual learner , I find the visualization tool helpful in understanding information or processes . Visualization need not be in the form of drawing or images ; it can be in different types of diagrams . One significant impact of using this type of tool is that it helps ensuring that the learner and the teacher are in the same page which aids the message or learning to get literally straight across . In our case , the job that I will be teaching our newly hired staff follows a pattern or a process , hence , visualization is the fitting tool . APPLICATION I started describing the job functions including the dos and don’ts in the work setting . Even though we are in the marketing side of the division , we handle accounts from birth to death . This is where I began to use the visualization tool in the form of a flowchart . I explained our workflow by writing down each process in a box and connecting them with arrows according to what goes next from the beginning until the end . INSIGHT AND APPROACH The visualization tool has helped me smoothly explain the process of our work to our new colleague . Using the flowchart has aided her learning process as each stage or task was clearly laid out as well as its order in the process . This tool is very helpful in simplifying complex information and presenting a process flow . In the challenge that I presented in this paper ; I do believe that the visualization tool is the most fitting to use and I will be using this again if I will have to train another newly hired staff
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18039 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection by Carolina Romero – Storytelling
Design Thinking as problem identifier in Data Science
September 2008
Challenge and Selection
The Design Thinking tool I used for my challenge was Storytelling . I preferred to use this one in order to help my customer to understand their own needs and bring them different solutions to develop in a Data Science project . The main problem at the moment we wanted to gather the information in order to offer them a technical solution was that since the business is very wide they did n't know which is the best approach we could develop , and since this kind of projects are not common in their industry they did n't want to waste this opportunity . I proposed them a Design Thinking workshop to help them think which is the best solution we could offer them based on their own experience using storytelling as the main resource . As it said in the video “ Storytelling Tool ” Put the human beings and their experience front and center . Take the listener along on their own journey .
Application :
In order to apply storytelling in this gathering information meeting I used a Customer Journey Map ( CJM ) . First I explain what Design Thinking is about , how a CJM works and then I started to tell them the story I had prepared showing them through emojis , which represents emotions , how the imaginary actor ( which could be anyone of them ) was feeling with every phase of the whole solution ( I did it about three times ) . The whole picture showed different scenarios and what they learned from the story was that sometimes we do n't need a perfect or magical solution , but we can develop a solution ( or solutions ) and prototype them and then we can work on some of the phases ( parts of the whole solution ) to enhance it instead of building a whole new solution if it does n’t fill our expectations .
To make this message logic and achieve the goal of the meeting I made them fill a survey first with the possible solutions they could identify and then with the sensations they felt in every one of the phases studied for each solution . With the example of the story given before they had a clear vision of what they had to do and they felt engaged at the moment they were proposing new grasps .
Insight :
The insight I gained was that I could make a team of technical stakeholders think outside of the box , by applying a Design Thinking tool effectively and not by being boring and ‘ professor like ’ but by telling stories that the people can identify themselves quickly and propose their own solutions by themselves , that also affected me and my thoughts regarding how powerful are the stories we can tell and no matter what the level of expertise of each stakeholder if you can deliver a clear message , it works .
Approach :
Since the story I was telling was created ( with a beginning an argument and a conclusion ) for next time I would use a real story instead of one created by me in order to engage more and let the stakeholders know that there are success stories along the way .
| EMAIL:
ID_NUM:
NAME_STUDENT: Carolina Romero
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection by Carolina Romero – Storytelling
Design Thinking as problem identifier in Data Science
September 2008
Challenge and Selection
The Design Thinking tool I used for my challenge was Storytelling . I preferred to use this one in order to help my customer to understand their own needs and bring them different solutions to develop in a Data Science project . The main problem at the moment we wanted to gather the information in order to offer them a technical solution was that since the business is very wide they did n't know which is the best approach we could develop , and since this kind of projects are not common in their industry they did n't want to waste this opportunity . I proposed them a Design Thinking workshop to help them think which is the best solution we could offer them based on their own experience using storytelling as the main resource . As it said in the video “ Storytelling Tool ” Put the human beings and their experience front and center . Take the listener along on their own journey .
Application :
In order to apply storytelling in this gathering information meeting I used a Customer Journey Map ( CJM ) . First I explain what Design Thinking is about , how a CJM works and then I started to tell them the story I had prepared showing them through emojis , which represents emotions , how the imaginary actor ( which could be anyone of them ) was feeling with every phase of the whole solution ( I did it about three times ) . The whole picture showed different scenarios and what they learned from the story was that sometimes we do n't need a perfect or magical solution , but we can develop a solution ( or solutions ) and prototype them and then we can work on some of the phases ( parts of the whole solution ) to enhance it instead of building a whole new solution if it does n’t fill our expectations .
To make this message logic and achieve the goal of the meeting I made them fill a survey first with the possible solutions they could identify and then with the sensations they felt in every one of the phases studied for each solution . With the example of the story given before they had a clear vision of what they had to do and they felt engaged at the moment they were proposing new grasps .
Insight :
The insight I gained was that I could make a team of technical stakeholders think outside of the box , by applying a Design Thinking tool effectively and not by being boring and ‘ professor like ’ but by telling stories that the people can identify themselves quickly and propose their own solutions by themselves , that also affected me and my thoughts regarding how powerful are the stories we can tell and no matter what the level of expertise of each stakeholder if you can deliver a clear message , it works .
Approach :
Since the story I was telling was created ( with a beginning an argument and a conclusion ) for next time I would use a real story instead of one created by me in order to engage more and let the stakeholders know that there are success stories along the way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Carolina Romero"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4418 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Applying
Design
Thinking
to
a
real-‐world
challenge
By
Manav
Fernandez
20th
January
2017
The
following
document
outlines
the
use
of
STORY
TELLING
towards
solving
a
real-‐world
challenge .
Challenge
Tasked
with
the
challenge
of
trying
to
reduce
attrition
of
students
from
our
schools
–
I
decided
to
use
Design
Thinking
Methodologies
to
help
solve
the
problem .
The
business
owns
several
schools
providing
education
in
the
K12
range
across
various
syllabi .
Over
the
last
few
years
there
has
been
a
sharp
escalation
in
the
cost
of
living
along
with
a
softening
in
the
local
economy
due
to
( In
the
main )
a
crash
in
the
price
of
oil
–
this
in
turn
has
led
to
decreased
job
security
and
an
all-‐ round
‘ tightening
of
belts ’ .
A
recent
survey
showed
residents
across
the
UAE
said
their
expenses
kept
them
awake
at
night
–
rents
being
the
highest
stress
factor ,
followed
closely
by
school
fees .
This
problem
was
leading
to
several
issues
–
the
first
and
most
important
from
a
business
point
of
view ,
was
the
attrition
of
students
not
necessarily
to
other
schools ,
but
to
a
home-‐schooling
alternative
and
in
some
extreme
cases
Selection
I
chose
‘ STORYTELLING ’
as
an
appropriate
tool
–
because
Design
Thinking
is
a
human-‐centric
set
of
processes
and
the
problem
surrounding
school
fees
is
one
experienced
by
our
parents .
The
idea
behind
using
Storytelling
is
to
help
paint
a
compelling
and
inspiring
picture
of
a
future
where
the
problem
being
faced
has
been
resolved
and
replaced
by
a
solution
that
is
utopian
and
yet
achievable .
I
also
wanted
to
place
our
brand ’s
mission
and
vision ,
front
and
centre
of
the
story
–
making
them
the
protagonist
in
an
attempt
to
create
strong
and
meaningful
bonds
with
the
customers .
I
believe
–
a
story
well
told
can
move
the
world .
Take
for
example
–
The
Bible
or
The
Koran ,
stories
that
have
spanned
centuries
and
continents ,
creating
emotions
so
powerful
that
wars
have
been
fought
and
countries
have
been
united
under
their
respective
banners .
In
a
world
where
businesses
tend
to
be
strategic
and
rational ,
emotions
evoked
by
a
powerful
storytelling ,
bring
real-‐life
color
and
drama
and
thereby
become
easy
to
remember .
Application
In
order
to
make
the
tool
work
–
I
assigned
different
kinds
of
families
or
segments
to
various
colleagues .
Suresh
and
Smita
are
in
their
late
20s
and
have
one
daughter
–
Aranya
who
is
six
years
old .
Suresh
works
as
a
mid-‐level
executive
and
earns
USD$
70,000/-‐
per
year
while
Smita
who
is
pregnant
with
their
second
child
is
currently
a
stay-‐at-‐ home
mom .
We
looked
at
John
and
Julie ;
who
run
their
own
business
–
a
small
furniture
store ,
importing
furniture
from
around
the
world .
They
have
three
children …
Timothy
–
14 ,
John
JR
–
11
and
Angela
–
9 .
Their
family
income
is
USD$
220,000/-‐
per
annum
but
as
business
owners
their
income
is
at
risk
in
the
current
economy .
Similarly
we
created
several
profiles
and
segments ,
mapping
as
many
permutations
and
combinations
of
customers
at
different
life-‐stages ,
cultural
background
and
income
levels
–
and
examined
their
stories
in
as
much
depth
as
possible .
The
team
worked
at
imagining
where
they
lived ,
where
they
shopped ,
how
much
they
ate
etc .
While
doing
this
we
tried
to
understand
their
triggers
and
motivations
in
order
to
find
a
way
to
help
solve
their
problem .
Insight
Research
showed
that
most
parents
–
66 %
chose
a
school
based
on
its
reputation
and
referral ,
a
further
40 %
chose
the
school
after
a
visit
to
the
premises
and
a
meeting
with
the
leadership
team .
Given
regulations
and
costs
–
it
is n’t
possible
to
reduce
fees
however
–
we
realized
it
would
be
possible
to
reward
customers
for
a ) Referral
b ) Length
of
tenure
–
the
longer
they
stayed
with
us
the
more
valuable
they
are
to
the
business
However
the
key
insight
was
that
we
have
a
large
customer
base
all
of
whom
shop
for
necessities ,
luxuries
and
at
dining
and
entertainment
venues .
Instead
of
trying
to
reduce
fees
to
reduce
attrition ,
we
could
give
them
a
way
to
enjoy
all
the
things
they
needed
in
everyday
life .
As
a
solution
we
decided
to
create
a
rewards
program
by
partnering
with
merchants
across
the
country .
These
merchants
ranges
from
travel ,
dining ,
entertainment
venues
to
supermarkets ,
insurance
providers
and
even
healthcare
brands ,
all
offering
discounts
and
added
value
benefits
to
our
parents .
Building
this
rewards
programme
into
our
narrative
showed
a
tremendous
increase
in
value
provided
to
our
students ’
families
and
built
a
bond
that
transcended
the
transactional
nature
of
the
relationship .
We
were
able
to
tell
a
story
of
how
we
cared
for
our
students
and
therefore
found
a
way
to
give
back
to
them
in
order
to
enrich
their
lifestyles ,
wallets
and
contribute
to
their
emotional
wellbeing .
A
measure
of
our
success
was
the
increase
in
enquiries
and
visits
to
the
schools
and
the
number
of
referrals
that
began
converting
to
enrollments
increased
by
20 %
in
just
the
first
six
months
of
the
programme
going
live .
Approach
While
the
results
were
very
positive
–
I
would
do
one
key
thing
differently
if
we
were
to
do
this
again .
Due
to
a
lack
of
understanding
of
the
Design
Thinking
process
by
the
wider
organization
we
chose
to
restrict
the
process
to
the
marketing
team .
I
would
look
to
including
more
stakeholders
–
especially
the
parents
and
principals
from
various
schools
to
participate
in
the
process .
This
may
have
led
to
us
finding
the
insight
much
faster
and
given
ownership
of
the
story
to
key
actors .
Another
possible
approach
would
have
been
to
use
‘ mind-‐mapping ’
as
it
may
have
led
us
to
a
more
expansive
way
of
thinking
and
therefore
could
have
possibly
generated
more
creative
ways
to
help
solve
the
problem .
-‐end-‐
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Applying
Design
Thinking
to
a
real-‐world
challenge
By
Manav
Fernandez
20th
January
2017
The
following
document
outlines
the
use
of
STORY
TELLING
towards
solving
a
real-‐world
challenge .
Challenge
Tasked
with
the
challenge
of
trying
to
reduce
attrition
of
students
from
our
schools
–
I
decided
to
use
Design
Thinking
Methodologies
to
help
solve
the
problem .
The
business
owns
several
schools
providing
education
in
the
K12
range
across
various
syllabi .
Over
the
last
few
years
there
has
been
a
sharp
escalation
in
the
cost
of
living
along
with
a
softening
in
the
local
economy
due
to
( In
the
main )
a
crash
in
the
price
of
oil
–
this
in
turn
has
led
to
decreased
job
security
and
an
all-‐ round
‘ tightening
of
belts ’ .
A
recent
survey
showed
residents
across
the
UAE
said
their
expenses
kept
them
awake
at
night
–
rents
being
the
highest
stress
factor ,
followed
closely
by
school
fees .
This
problem
was
leading
to
several
issues
–
the
first
and
most
important
from
a
business
point
of
view ,
was
the
attrition
of
students
not
necessarily
to
other
schools ,
but
to
a
home-‐schooling
alternative
and
in
some
extreme
cases
Selection
I
chose
‘ STORYTELLING ’
as
an
appropriate
tool
–
because
Design
Thinking
is
a
human-‐centric
set
of
processes
and
the
problem
surrounding
school
fees
is
one
experienced
by
our
parents .
The
idea
behind
using
Storytelling
is
to
help
paint
a
compelling
and
inspiring
picture
of
a
future
where
the
problem
being
faced
has
been
resolved
and
replaced
by
a
solution
that
is
utopian
and
yet
achievable .
I
also
wanted
to
place
our
brand ’s
mission
and
vision ,
front
and
centre
of
the
story
–
making
them
the
protagonist
in
an
attempt
to
create
strong
and
meaningful
bonds
with
the
customers .
I
believe
–
a
story
well
told
can
move
the
world .
Take
for
example
–
The
Bible
or
The
Koran ,
stories
that
have
spanned
centuries
and
continents ,
creating
emotions
so
powerful
that
wars
have
been
fought
and
countries
have
been
united
under
their
respective
banners .
In
a
world
where
businesses
tend
to
be
strategic
and
rational ,
emotions
evoked
by
a
powerful
storytelling ,
bring
real-‐life
color
and
drama
and
thereby
become
easy
to
remember .
Application
In
order
to
make
the
tool
work
–
I
assigned
different
kinds
of
families
or
segments
to
various
colleagues .
Suresh
and
Smita
are
in
their
late
20s
and
have
one
daughter
–
Aranya
who
is
six
years
old .
Suresh
works
as
a
mid-‐level
executive
and
earns
USD$
70,000/-‐
per
year
while
Smita
who
is
pregnant
with
their
second
child
is
currently
a
stay-‐at-‐ home
mom .
We
looked
at
John
and
Julie ;
who
run
their
own
business
–
a
small
furniture
store ,
importing
furniture
from
around
the
world .
They
have
three
children …
Timothy
–
14 ,
John
JR
–
11
and
Angela
–
9 .
Their
family
income
is
USD$
220,000/-‐
per
annum
but
as
business
owners
their
income
is
at
risk
in
the
current
economy .
Similarly
we
created
several
profiles
and
segments ,
mapping
as
many
permutations
and
combinations
of
customers
at
different
life-‐stages ,
cultural
background
and
income
levels
–
and
examined
their
stories
in
as
much
depth
as
possible .
The
team
worked
at
imagining
where
they
lived ,
where
they
shopped ,
how
much
they
ate
etc .
While
doing
this
we
tried
to
understand
their
triggers
and
motivations
in
order
to
find
a
way
to
help
solve
their
problem .
Insight
Research
showed
that
most
parents
–
66 %
chose
a
school
based
on
its
reputation
and
referral ,
a
further
40 %
chose
the
school
after
a
visit
to
the
premises
and
a
meeting
with
the
leadership
team .
Given
regulations
and
costs
–
it
is n’t
possible
to
reduce
fees
however
–
we
realized
it
would
be
possible
to
reward
customers
for
a ) Referral
b ) Length
of
tenure
–
the
longer
they
stayed
with
us
the
more
valuable
they
are
to
the
business
However
the
key
insight
was
that
we
have
a
large
customer
base
all
of
whom
shop
for
necessities ,
luxuries
and
at
dining
and
entertainment
venues .
Instead
of
trying
to
reduce
fees
to
reduce
attrition ,
we
could
give
them
a
way
to
enjoy
all
the
things
they
needed
in
everyday
life .
As
a
solution
we
decided
to
create
a
rewards
program
by
partnering
with
merchants
across
the
country .
These
merchants
ranges
from
travel ,
dining ,
entertainment
venues
to
supermarkets ,
insurance
providers
and
even
healthcare
brands ,
all
offering
discounts
and
added
value
benefits
to
our
parents .
Building
this
rewards
programme
into
our
narrative
showed
a
tremendous
increase
in
value
provided
to
our
students ’
families
and
built
a
bond
that
transcended
the
transactional
nature
of
the
relationship .
We
were
able
to
tell
a
story
of
how
we
cared
for
our
students
and
therefore
found
a
way
to
give
back
to
them
in
order
to
enrich
their
lifestyles ,
wallets
and
contribute
to
their
emotional
wellbeing .
A
measure
of
our
success
was
the
increase
in
enquiries
and
visits
to
the
schools
and
the
number
of
referrals
that
began
converting
to
enrollments
increased
by
20 %
in
just
the
first
six
months
of
the
programme
going
live .
Approach
While
the
results
were
very
positive
–
I
would
do
one
key
thing
differently
if
we
were
to
do
this
again .
Due
to
a
lack
of
understanding
of
the
Design
Thinking
process
by
the
wider
organization
we
chose
to
restrict
the
process
to
the
marketing
team .
I
would
look
to
including
more
stakeholders
–
especially
the
parents
and
principals
from
various
schools
to
participate
in
the
process .
This
may
have
led
to
us
finding
the
insight
much
faster
and
given
ownership
of
the
story
to
key
actors .
Another
possible
approach
would
have
been
to
use
‘ mind-‐mapping ’
as
it
may
have
led
us
to
a
more
expansive
way
of
thinking
and
therefore
could
have
possibly
generated
more
creative
ways
to
help
solve
the
problem .
-‐end-‐
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20921 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Linda Mthethwa 19 November 2018
1 . Challenge
I was contemplating starting my own business . I own some quality optic instruments like binoculars ,
rangefinders and spotting scopes . My friends were always borrowing my equipment and it got me
thinking that maybe there is a market for renting out this kind of equipment . I live in Windhoek , the
capital city of Namibia . Namibia is a very popular tourist destination because of the beautiful and
unspoilt nature and wildlife . I made the assumption that tourists that visit Namibia do not necessarily
want to buy and travel with equipment like binoculars , spotting scopes , satellite navigation devices ,
e.g. the kind of equipment and gear a tourist will require for a trip to Namibia , and that there would
be a business opportunity for providing a service for renting out this kind of gear .
2 . Selection
My “ what is ” was a desk study on the number and type of tourists that generally visited Namibia . My
“ what if ” was the idea that there will be a market for renting out certain gear to tourists to Namibia .
Thus , for my “ what wows and what works ” I needed to test my assumption that tourists will be willing
to rent gear when travelling to Namibia , as opposed to buying and travelling with their own gear .
I did not want to invest too much capital into buying a lot of equipment that I could rent out to tourists
before I knew that my assumptions were actually valid . Thus , I had to do an experiment that was fast
and cheap and I therefore opted for the learning launch – which is in essence the prescribed design
thinking method to test the key underlying value - generating assumptions of a potential new - growth
initiative quickly and inexpensively before going into a detailed investigation with the commitment of
further time , people and resources .
3 . Application
My hypotheses was that tourists could make good use of binoculars to get the most value on a trip to
Namibia ( i.e. a view of the beautiful fauna and flora ) and that tourists would rather rent binoculars
than buy and travel with their own binoculars . The learning launch involves the series of small moves
that will allow you to gather data to test whether or not your assumption / s turn out to be true as you
launch the product or service . Critical here is getting a prototype in the market with prospective
customers as quickly as possible .
Hence , I bought a number of binoculars and I hired a website developer to build a simple website
( http://www.chapman-robinson.com/explorelogin.htm ) where tourists could rent and pay for binoculars for a specific time period .
The process was simple , the prospective client could specify the number of binoculars required , the
start and end dates the equipment was required and locations for receiving and dropping of the
binoculars after use . The website also made provision for secure online payment for renting the
equipment .
To promote the business I designed and printed a small brochure to advertise the service and explain
how it works , and I distributed these brochures to a number of travel agents in Windhoek . The
assumption was that travel agents were usually the first and a key points of contact for tourists , and
would therefore be the perfect channel for promoting the business . I also recruited a few temporary
resources to hand out brochures to tourists at key tourist attractions in Windhoek .
4 . Insight
Based on the tourist data in the “ what is ” stage and the feedback from travel agents ( most of them
thought it was a great idea ) my expectation was that the binoculars would be rented out continuously
and that the business would be highly successful . My actual results were very different from what was
anticipated : very few binoculars were in fact rented by tourists . In my view , the learning launch
provided exactly what was expected , i.e. a fast and cheap way to test my assumptions for this business
idea . I got my answers without investing a lot of capital , I did not buy a lot of binoculars and the
website and brochures also did not cost a lot of money .
5 . Approach
Looking back I realized what I could have done differently was to first spend time actually talking to
tourists and getting their opinions on if they would make use of such a service in the first place and
what kind of equipment they would rather rent than buy . Although my experiment ( learning launch )
was fast and cheap , by thinking through it and by specifically focusing on how it could be done even
faster and cheaper , I could have validated my assumptions much more efficiently . Thus , for the
learning launch , I learned that always consider getting prospective customer ’s feedback first by talking
to them .
| EMAIL:
ID_NUM:
NAME_STUDENT: Linda Mthethwa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://www.chapman-robinson.com/explorelogin.htm
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Linda Mthethwa 19 November 2018
1 . Challenge
I was contemplating starting my own business . I own some quality optic instruments like binoculars ,
rangefinders and spotting scopes . My friends were always borrowing my equipment and it got me
thinking that maybe there is a market for renting out this kind of equipment . I live in Windhoek , the
capital city of Namibia . Namibia is a very popular tourist destination because of the beautiful and
unspoilt nature and wildlife . I made the assumption that tourists that visit Namibia do not necessarily
want to buy and travel with equipment like binoculars , spotting scopes , satellite navigation devices ,
e.g. the kind of equipment and gear a tourist will require for a trip to Namibia , and that there would
be a business opportunity for providing a service for renting out this kind of gear .
2 . Selection
My “ what is ” was a desk study on the number and type of tourists that generally visited Namibia . My
“ what if ” was the idea that there will be a market for renting out certain gear to tourists to Namibia .
Thus , for my “ what wows and what works ” I needed to test my assumption that tourists will be willing
to rent gear when travelling to Namibia , as opposed to buying and travelling with their own gear .
I did not want to invest too much capital into buying a lot of equipment that I could rent out to tourists
before I knew that my assumptions were actually valid . Thus , I had to do an experiment that was fast
and cheap and I therefore opted for the learning launch – which is in essence the prescribed design
thinking method to test the key underlying value - generating assumptions of a potential new - growth
initiative quickly and inexpensively before going into a detailed investigation with the commitment of
further time , people and resources .
3 . Application
My hypotheses was that tourists could make good use of binoculars to get the most value on a trip to
Namibia ( i.e. a view of the beautiful fauna and flora ) and that tourists would rather rent binoculars
than buy and travel with their own binoculars . The learning launch involves the series of small moves
that will allow you to gather data to test whether or not your assumption / s turn out to be true as you
launch the product or service . Critical here is getting a prototype in the market with prospective
customers as quickly as possible .
Hence , I bought a number of binoculars and I hired a website developer to build a simple website
( http://www.chapman-robinson.com/explorelogin.htm ) where tourists could rent and pay for binoculars for a specific time period .
The process was simple , the prospective client could specify the number of binoculars required , the
start and end dates the equipment was required and locations for receiving and dropping of the
binoculars after use . The website also made provision for secure online payment for renting the
equipment .
To promote the business I designed and printed a small brochure to advertise the service and explain
how it works , and I distributed these brochures to a number of travel agents in Windhoek . The
assumption was that travel agents were usually the first and a key points of contact for tourists , and
would therefore be the perfect channel for promoting the business . I also recruited a few temporary
resources to hand out brochures to tourists at key tourist attractions in Windhoek .
4 . Insight
Based on the tourist data in the “ what is ” stage and the feedback from travel agents ( most of them
thought it was a great idea ) my expectation was that the binoculars would be rented out continuously
and that the business would be highly successful . My actual results were very different from what was
anticipated : very few binoculars were in fact rented by tourists . In my view , the learning launch
provided exactly what was expected , i.e. a fast and cheap way to test my assumptions for this business
idea . I got my answers without investing a lot of capital , I did not buy a lot of binoculars and the
website and brochures also did not cost a lot of money .
5 . Approach
Looking back I realized what I could have done differently was to first spend time actually talking to
tourists and getting their opinions on if they would make use of such a service in the first place and
what kind of equipment they would rather rent than buy . Although my experiment ( learning launch )
was fast and cheap , by thinking through it and by specifically focusing on how it could be done even
faster and cheaper , I could have validated my assumptions much more efficiently . Thus , for the
learning launch , I learned that always consider getting prospective customer ’s feedback first by talking
to them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Linda Mthethwa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://www.chapman-robinson.com/explorelogin.htm"
],
"USERNAME": []
} | 10609 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION ASSIGNMENT : Storytelling & Visualisation
Challenge
In the past , I did an NLP training course . To complete the training , all trainees were to do an exam consisting of various tasks . One of these tasks was to interview a person and to analyse one of her / his competences in depth by using the skills we learned in the course . The results were to be presented to the trainer and the group of trainees . After I did the interview and the analysis as requested , the presentation was still ahead of me . The competence I analysed was courage , involving complex mental and emotional processes like overcoming fear . So , the results were difficult to explain anyway , let alone pack into a short presentation . First , I was stuck and could n’t think of any solution to present the results in a concise way . The day of the audit was getting close and just one day before the audit a sudden thought struck me : A comic would be the perfect solution ! It would simplify the content and the presentation format at the same time . A story is easier to follow then a complex entanglement of psychological processes . And animating them with cartoony figures would help even more to increase comprehensibility .
Selection & Application
As a first step , I had to prioritize the results as I knew I could n’t incorporate all details in the story . I had to ask myself , who is “ your audience , where do they come from , and what do they need ? ” ( as Juan Lopez mentions in the video ) . This leading question brought me to the realization , that I had to create the presentation assuming the audience has no previous knowledge , e.g. they have n’t heard the whole interview as I did . Thus , I had to break the content down into most important facts and to arrange them consecutively , so that everyone could easily follow .
As a second step , I had to come up with a compelling and intriguing storyline with “ a clear sequence of events " in order to “ connect the emotions , characters and the values of the people who live the product everyday ” ( ibid ) . To do this I knew I had to create a hero that was likable and who ’s goal was relatable to the audience . This is mind , it made perfectly sense to turn my interviewee into the hero of the story and to describe her struggles as a sequence on her way to build that competence – which would not only create excitement and suspense but also teach at the same time , how one can build this cometence – which was the goal of the presentation after all .
As a third step , I had to think about how to visualise the story . I decided to personify everything in the story using typical symbols : a dark monster for the fear that the main character had to face , every struggle was a fight that was rewarded with a gift symbolizing a gain of courage and self- confidence . This way , it composed into a compelling story getting my results across .
In a fourth step , I browsed the internet for cartoony characters that would fit the story and the symbols . I ended up drawing them by hand on cardboard and cut them out in order to animate all characters live during the presentation .
On the day of the presentation , all went as planned . The story helped the audience to understand the results , left space to reflect and thus , increased the emotional involvement and not at least added some entertainment to the event .
Insight
Thinking back now , I am amazed that I intuitively chose the right way to make my content relatable and understandable . Creating the story helped me to come up with ideas how to visualise it , and visualising helped me to drive the story . It was mutual inspiration .
I found that storytelling really helps to concentrate on a central theme – whereas in data driven presentations one is always prone to show all data there is – which is often tiresome and confusing for the audience . A story forces you to create a connection between the facts . This ‘ connecting the facts ’ is what the audience needs to get to true understanding of a presentation or any other form of content .
Visualisation does the very same thing . When you start to sketch you are forced to simplify , structure and prioritize – helping you and the audience to understand the content better .
Furthermore , the visualisation helped the audience to get a livelier and more emotional picture of the topic , making the content accessible and relevant for the audience . The pictures and the personifications were much more instant and clearer than any explanation I could have offered .
Having this example and its effect in mind , I now use the tool storytelling and visualisation much more consciously . I even use it for my personal learning and try to create a story with figures in my head if I do n't understand a complex process , for example . I found that it improves greatly my understanding and memory .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION ASSIGNMENT : Storytelling & Visualisation
Challenge
In the past , I did an NLP training course . To complete the training , all trainees were to do an exam consisting of various tasks . One of these tasks was to interview a person and to analyse one of her / his competences in depth by using the skills we learned in the course . The results were to be presented to the trainer and the group of trainees . After I did the interview and the analysis as requested , the presentation was still ahead of me . The competence I analysed was courage , involving complex mental and emotional processes like overcoming fear . So , the results were difficult to explain anyway , let alone pack into a short presentation . First , I was stuck and could n’t think of any solution to present the results in a concise way . The day of the audit was getting close and just one day before the audit a sudden thought struck me : A comic would be the perfect solution ! It would simplify the content and the presentation format at the same time . A story is easier to follow then a complex entanglement of psychological processes . And animating them with cartoony figures would help even more to increase comprehensibility .
Selection & Application
As a first step , I had to prioritize the results as I knew I could n’t incorporate all details in the story . I had to ask myself , who is “ your audience , where do they come from , and what do they need ? ” ( as Juan Lopez mentions in the video ) . This leading question brought me to the realization , that I had to create the presentation assuming the audience has no previous knowledge , e.g. they have n’t heard the whole interview as I did . Thus , I had to break the content down into most important facts and to arrange them consecutively , so that everyone could easily follow .
As a second step , I had to come up with a compelling and intriguing storyline with “ a clear sequence of events " in order to “ connect the emotions , characters and the values of the people who live the product everyday ” ( ibid ) . To do this I knew I had to create a hero that was likable and who ’s goal was relatable to the audience . This is mind , it made perfectly sense to turn my interviewee into the hero of the story and to describe her struggles as a sequence on her way to build that competence – which would not only create excitement and suspense but also teach at the same time , how one can build this cometence – which was the goal of the presentation after all .
As a third step , I had to think about how to visualise the story . I decided to personify everything in the story using typical symbols : a dark monster for the fear that the main character had to face , every struggle was a fight that was rewarded with a gift symbolizing a gain of courage and self- confidence . This way , it composed into a compelling story getting my results across .
In a fourth step , I browsed the internet for cartoony characters that would fit the story and the symbols . I ended up drawing them by hand on cardboard and cut them out in order to animate all characters live during the presentation .
On the day of the presentation , all went as planned . The story helped the audience to understand the results , left space to reflect and thus , increased the emotional involvement and not at least added some entertainment to the event .
Insight
Thinking back now , I am amazed that I intuitively chose the right way to make my content relatable and understandable . Creating the story helped me to come up with ideas how to visualise it , and visualising helped me to drive the story . It was mutual inspiration .
I found that storytelling really helps to concentrate on a central theme – whereas in data driven presentations one is always prone to show all data there is – which is often tiresome and confusing for the audience . A story forces you to create a connection between the facts . This ‘ connecting the facts ’ is what the audience needs to get to true understanding of a presentation or any other form of content .
Visualisation does the very same thing . When you start to sketch you are forced to simplify , structure and prioritize – helping you and the audience to understand the content better .
Furthermore , the visualisation helped the audience to get a livelier and more emotional picture of the topic , making the content accessible and relevant for the audience . The pictures and the personifications were much more instant and clearer than any explanation I could have offered .
Having this example and its effect in mind , I now use the tool storytelling and visualisation much more consciously . I even use it for my personal learning and try to create a story with figures in my head if I do n't understand a complex process , for example . I found that it improves greatly my understanding and memory .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10571 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am a member of telecommunications company and my / our challenge is to improve the Information Security to increase security level in the IT devices . The project scope includes the Information Security department composed of seven employees , as well as the larger IT department , with whom we work closely . The project is limited to internal and external infrastructure networking involving a large number of technological devices . The project should not exceed 3 months and the solution should include perform penetration testing and vulnerability analysis . We will focus to prevent hacker attacks that could compromise the company 's image and reputation as well as online sales , which may result in financial losses to shareholders .
Selection
Our team evaluated several design thinking tools , where we opted for learning launch tool . After many meetings and strategic planning , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
The company is very concerned about maintaining an up - to - date technology environment , prioritizing the security of its data . Vulnerability scans and Penetration tests are intended to prevent unauthorized actions by exploiting faulty vulnerabilities or more coding practices in applications , security breaches , in addition to database information , information manipulation , and unavailability . In addition , they aim to measure the effectiveness of corporate protection systems against targeted attacks via the internet or other private networks against their users . To this end , company defined a scope of External and Internal Ethical hacking Tests in several operations
Insight
When applying the learning launch tool , our team identified some assumptions that would need to be tested . With this we have achieved early results , taking a more agile approach that improves our IT Security from our team and prioritize testing and processes . Our actual results were different than anticipated , however our team was willing to prioritize the invasion tests ,
Key stakeholders such as the Information Security Department and IT department expressed some concerns . Our team will review this vision and incorporate it into future launching projects . The continuous incorporation of insights is extremely important at this stage , for a complete launch in the timeline of design thinking .
Approach
The security testing that was performed is classified as a black box testing ( without knowledge of the environment ) . This approach was chosen to support efficiency and effectiveness of testing , since testing is a time - boxed effort in which easy to retrieve information can be shared with the testing team directly . Security testing in company IT infrastructure consisted of the following : ■ Network mapping Mapping concerns the identification of systems and services in scope of security testing .
■ Vulnerability scanning Scanning concerns the identification of services and weaknesses for known systems and applications that are likely to be vulnerable for penetration testing . ■ Exploiting Testing is focused on exploiting vulnerabilities to gain entry , or determining how difficult it would be to do so given unlimited time , based on a certain level of skills and experience . Penetration testing is a form of testing whereby the techniques of a hacker are used . They serve to test the level of effectiveness of the implemented security measures , and real attempts are made to break in to the environment . We concluded that our team carried out several studies and activities aiming at the timeline where learning launch tool has proven to be more efficient and appropriate . As demonstrated earlier , our team has to review and improve the methodologies learned in order to incorporate this in future projects , improving the perception and progress made . Finally we will arrive at a convincing solution for the complete launching of an effective information technology security program .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am a member of telecommunications company and my / our challenge is to improve the Information Security to increase security level in the IT devices . The project scope includes the Information Security department composed of seven employees , as well as the larger IT department , with whom we work closely . The project is limited to internal and external infrastructure networking involving a large number of technological devices . The project should not exceed 3 months and the solution should include perform penetration testing and vulnerability analysis . We will focus to prevent hacker attacks that could compromise the company 's image and reputation as well as online sales , which may result in financial losses to shareholders .
Selection
Our team evaluated several design thinking tools , where we opted for learning launch tool . After many meetings and strategic planning , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
The company is very concerned about maintaining an up - to - date technology environment , prioritizing the security of its data . Vulnerability scans and Penetration tests are intended to prevent unauthorized actions by exploiting faulty vulnerabilities or more coding practices in applications , security breaches , in addition to database information , information manipulation , and unavailability . In addition , they aim to measure the effectiveness of corporate protection systems against targeted attacks via the internet or other private networks against their users . To this end , company defined a scope of External and Internal Ethical hacking Tests in several operations
Insight
When applying the learning launch tool , our team identified some assumptions that would need to be tested . With this we have achieved early results , taking a more agile approach that improves our IT Security from our team and prioritize testing and processes . Our actual results were different than anticipated , however our team was willing to prioritize the invasion tests ,
Key stakeholders such as the Information Security Department and IT department expressed some concerns . Our team will review this vision and incorporate it into future launching projects . The continuous incorporation of insights is extremely important at this stage , for a complete launch in the timeline of design thinking .
Approach
The security testing that was performed is classified as a black box testing ( without knowledge of the environment ) . This approach was chosen to support efficiency and effectiveness of testing , since testing is a time - boxed effort in which easy to retrieve information can be shared with the testing team directly . Security testing in company IT infrastructure consisted of the following : ■ Network mapping Mapping concerns the identification of systems and services in scope of security testing .
■ Vulnerability scanning Scanning concerns the identification of services and weaknesses for known systems and applications that are likely to be vulnerable for penetration testing . ■ Exploiting Testing is focused on exploiting vulnerabilities to gain entry , or determining how difficult it would be to do so given unlimited time , based on a certain level of skills and experience . Penetration testing is a form of testing whereby the techniques of a hacker are used . They serve to test the level of effectiveness of the implemented security measures , and real attempts are made to break in to the environment . We concluded that our team carried out several studies and activities aiming at the timeline where learning launch tool has proven to be more efficient and appropriate . As demonstrated earlier , our team has to review and improve the methodologies learned in order to incorporate this in future projects , improving the perception and progress made . Finally we will arrive at a convincing solution for the complete launching of an effective information technology security program .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10104 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Federation
By Sara Garcia
Challenge
With a history of working on multiple projects I ( and assuming many others ) have faced a very peculiar conundrum throughout a project ’s creation lifecycle .
Whenever a new project is executed , post an initial meeting , every team scatters and starts ideating their own version of the project which ideally roots out and grows from
their areas of expertise . I.e a developer would ideate from a developer ’s POV focusing
more on the technical aspects and a Business developer would do it from their POV
focusing on business goals etc .
The challenge here is to ensure that every team member involved in the project has a common understanding of the project regardless of their involvement at any stage of
the project .
The solution to this challenge seems simple on the outside yet precarious when tackled .
Selection
The tool selected for this challenge is Mind mapping , due to its ability to visually communicate large chunks of information in an organised manner . The tool would free
up useful time which would otherwise be wasted explaining all the information to bring
people up to speed .
Application
The approach was to create multiple mind maps at various stages which would showcase the entire project journey and ensure any participant who would join midway
in the project would catch up with the least amount of time wasted , this would also
ensure that each member is in sync with the final goal of the project as well while being
able to see a broad view of the project to provide better ideas and spot potential issues .
Once a project was initiated , An empty room was selected and a client mind map was created which contained all of the client ’s insights . This helped the design team process
the information faster and proceed with the next steps of ideation . Post the ideation
session another mind map ( ideation mind map ) was created to showcase a refined
project idea which incorporated multiple missing facets that would otherwise impact
the success of the project . Post ideation was the research and design , we added in the
research information into the ‘ ideation mind map ’ and the result of the design team was
a set of wireframes organised as app flows which were placed beside the ideation mind
map and showcased the resulting output of the project .
At this stage the client , a few developers , and business development team were brought in to look at the work in progress .
Rather than explaining the complete process and work done by the design team , we asked the client , developers and business development team to spend a few minutes
looking at the Client mind map , then the ideation mind map and then the app flow .
This brought all the stakeholders of the project in sync with the current status of the project , the direction and saved everyone a lot of time . We proceeded doing this at the
next few stages of the design and development cycles to ensure the complete project
journey is captured and each stakeholder is updated with the project status and
direction regardless of the time they joined the project .
Insight
During the complete process of this experiment I noticed increased efficiency , better idea generation and a unified hive style thinking approach that is seen when
participants have spent close to 6 - 7 months working on the same project .
We were also able to generate ideas beyond our fields of expertise and also catch issues that would have resulted in a lot of rework and significant loss for the client .
We had a few participants who had to keep shifting from project to project throughout the process and they found it a lot easier to catch up with the progress and provide
useful insights during the time they spent .
Overall , I was able to open my mind and think from various other perspectives , in a way following this process helped us to get out of our metaphorical boxes , work together
towards a common goal and this helped us provide better quality to our clients .
Approach
Next time , I would probably involve a few additional people from specific fields when constructing and app of a particular user base . Ex - if I were to create an alternative to
facebook AD manager , I would do my research , but also include multiple digital
marketers to the team and create a custom mind map of their thoughts on an ideal
application and also involve them in ideation sessions to help refine the alternative
application even more to suit its end users .
----------Thanks for reading----------
| EMAIL:
ID_NUM:
NAME_STUDENT: Sara Garcia
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Federation
By Sara Garcia
Challenge
With a history of working on multiple projects I ( and assuming many others ) have faced a very peculiar conundrum throughout a project ’s creation lifecycle .
Whenever a new project is executed , post an initial meeting , every team scatters and starts ideating their own version of the project which ideally roots out and grows from
their areas of expertise . I.e a developer would ideate from a developer ’s POV focusing
more on the technical aspects and a Business developer would do it from their POV
focusing on business goals etc .
The challenge here is to ensure that every team member involved in the project has a common understanding of the project regardless of their involvement at any stage of
the project .
The solution to this challenge seems simple on the outside yet precarious when tackled .
Selection
The tool selected for this challenge is Mind mapping , due to its ability to visually communicate large chunks of information in an organised manner . The tool would free
up useful time which would otherwise be wasted explaining all the information to bring
people up to speed .
Application
The approach was to create multiple mind maps at various stages which would showcase the entire project journey and ensure any participant who would join midway
in the project would catch up with the least amount of time wasted , this would also
ensure that each member is in sync with the final goal of the project as well while being
able to see a broad view of the project to provide better ideas and spot potential issues .
Once a project was initiated , An empty room was selected and a client mind map was created which contained all of the client ’s insights . This helped the design team process
the information faster and proceed with the next steps of ideation . Post the ideation
session another mind map ( ideation mind map ) was created to showcase a refined
project idea which incorporated multiple missing facets that would otherwise impact
the success of the project . Post ideation was the research and design , we added in the
research information into the ‘ ideation mind map ’ and the result of the design team was
a set of wireframes organised as app flows which were placed beside the ideation mind
map and showcased the resulting output of the project .
At this stage the client , a few developers , and business development team were brought in to look at the work in progress .
Rather than explaining the complete process and work done by the design team , we asked the client , developers and business development team to spend a few minutes
looking at the Client mind map , then the ideation mind map and then the app flow .
This brought all the stakeholders of the project in sync with the current status of the project , the direction and saved everyone a lot of time . We proceeded doing this at the
next few stages of the design and development cycles to ensure the complete project
journey is captured and each stakeholder is updated with the project status and
direction regardless of the time they joined the project .
Insight
During the complete process of this experiment I noticed increased efficiency , better idea generation and a unified hive style thinking approach that is seen when
participants have spent close to 6 - 7 months working on the same project .
We were also able to generate ideas beyond our fields of expertise and also catch issues that would have resulted in a lot of rework and significant loss for the client .
We had a few participants who had to keep shifting from project to project throughout the process and they found it a lot easier to catch up with the progress and provide
useful insights during the time they spent .
Overall , I was able to open my mind and think from various other perspectives , in a way following this process helped us to get out of our metaphorical boxes , work together
towards a common goal and this helped us provide better quality to our clients .
Approach
Next time , I would probably involve a few additional people from specific fields when constructing and app of a particular user base . Ex - if I were to create an alternative to
facebook AD manager , I would do my research , but also include multiple digital
marketers to the team and create a custom mind map of their thoughts on an ideal
application and also involve them in ideation sessions to help refine the alternative
application even more to suit its end users .
----------Thanks for reading----------
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sara Garcia"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5910 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool
Challenge : The sales and Quality Assurance ( QA ) people in our company spend a lot of time processing detailed complaint reports which are required by law . This means the sales people have to perform a task of entering complaint reports based on data received by customers for which they are not specialists and that the QA people often have to go back to the sales team with additional questions about the data entered since often data is mistaken or incomplete in the reports . In addition the QA people also spend time translating these reports to submit to the head office abroad . These people spend therefore to much time on BVA ( Business Value - Added ) time . We need to reduce this time so that the two groups can spend more time of real value added time such as selling products for the sales people .
Selection of the learning launch tool : In order to increase internal process efficiency we used the learning launch tool to improve , but as the video in this course mentions , this should not only be based on assumptions , but fast and cheap experiments should be performed to test a hypothesis . In this case our customers were internal stakeholders , no external customers involved , which should actually make the learning launch tool easier to implement because stakeholders could easily be involved in the testing .
Application :
State with a hypothesis :
Idea Report automation by using our current online ordering system . Reports could be submitted online by the sales team . The ordering system already contains part of the information needed for the reports and therefore part of the data could be pre - populated leading to time efficiency and less mistakes ( online error check ) . Also the system could partially translate the reports automatically .
Specific group of customers In this case two internal stakeholder groups are the customers : 1 ) Sales people who write and submit reports
2 ) Quality Assurance ( QA ) people who process these reports
Needs 1 ) Currently spending a long time writing paper reports , scanning this submitting the reports by email .
2 ) Since the reports are handwritten by the sales staff , many errors and omissions occur . A pre - check tool would help . On top of that the QA people need to translate these reports .
The idea meets that need : We need process improvement , involving BVA ( Business Value - Added ) time reductions so that the two groups can spend more time of real value added time such as selling products for the sales people .
Better than the current alternatives With an online submission system the submissions would be faster because some data can be automatically retrieved from the system and allowing for automatic error checks . Also there would be no more need to translate these reports manually .
Value creation Execution Defendability Scalability
time efficiency project team & approved / buy - in not applicable
external vendor during kick - off
based on one test
Prioritize key assumptions - Should lead to process time efficiency for sales and QA teams .
- Who will do the test : Sales and QA members assigned - How to do the test : Enter excel sheet template created by QA - Timeframe : 2 days - Cost : None
Design Test for Key Assumptions - Both the sales team and the QA team did separate time calculation prognosis too find out how much
time could be saved with the new system
Do the test - Result : significant time savings
Data confirmed based on one test , with minor improvements needed to optimize the plan .
Insight gained from applying the tool : The hypothesis part of the learning launch tool went well but we needed data ( no assumptions and guesses ) to confirm . The problem is that we have confirmation bias . We would need to go out and find confirming and disconfirming facts . We did talk thoroughly with a limited number of sales and QA people in one - on - one and small team meetings to go through the hypothesis to find out confirming and disconfirming facts . The only experiment we did is go through the process and calculate possible time savings for both the sales team and the QA team , but we could have done some more testing such as actual observations to confirm our hypothesis . The learning process was therefore not extensive enough , but still sufficient . We were able to make some adjustments based on feedback ( optimization to allow for better results and smoother acceptance ) and get the project approved by the head office .
Approach : We have a good core team from various backgrounds working on this project , but what could have been improved in earlier stages to improve confirmation bias , improve quantity and quality of data ? - We did have a kick - off meeting with everyone involved but we should have done more
meetings with all stakeholders in earlier stages .
- We should have talked with more members of the team ( set a percentage such as 50 % of the
team members we should have talked with ) .
- We could have made a questionnaire for all stakeholders to test confirming and disconfirming
facts .
- We could have observed the process of entering and processing the reports . - We could have done more brainstorming to get more ideas . - We need to improve our company culture to allow for minor failures in order to avoid larger
failures .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool
Challenge : The sales and Quality Assurance ( QA ) people in our company spend a lot of time processing detailed complaint reports which are required by law . This means the sales people have to perform a task of entering complaint reports based on data received by customers for which they are not specialists and that the QA people often have to go back to the sales team with additional questions about the data entered since often data is mistaken or incomplete in the reports . In addition the QA people also spend time translating these reports to submit to the head office abroad . These people spend therefore to much time on BVA ( Business Value - Added ) time . We need to reduce this time so that the two groups can spend more time of real value added time such as selling products for the sales people .
Selection of the learning launch tool : In order to increase internal process efficiency we used the learning launch tool to improve , but as the video in this course mentions , this should not only be based on assumptions , but fast and cheap experiments should be performed to test a hypothesis . In this case our customers were internal stakeholders , no external customers involved , which should actually make the learning launch tool easier to implement because stakeholders could easily be involved in the testing .
Application :
State with a hypothesis :
Idea Report automation by using our current online ordering system . Reports could be submitted online by the sales team . The ordering system already contains part of the information needed for the reports and therefore part of the data could be pre - populated leading to time efficiency and less mistakes ( online error check ) . Also the system could partially translate the reports automatically .
Specific group of customers In this case two internal stakeholder groups are the customers : 1 ) Sales people who write and submit reports
2 ) Quality Assurance ( QA ) people who process these reports
Needs 1 ) Currently spending a long time writing paper reports , scanning this submitting the reports by email .
2 ) Since the reports are handwritten by the sales staff , many errors and omissions occur . A pre - check tool would help . On top of that the QA people need to translate these reports .
The idea meets that need : We need process improvement , involving BVA ( Business Value - Added ) time reductions so that the two groups can spend more time of real value added time such as selling products for the sales people .
Better than the current alternatives With an online submission system the submissions would be faster because some data can be automatically retrieved from the system and allowing for automatic error checks . Also there would be no more need to translate these reports manually .
Value creation Execution Defendability Scalability
time efficiency project team & approved / buy - in not applicable
external vendor during kick - off
based on one test
Prioritize key assumptions - Should lead to process time efficiency for sales and QA teams .
- Who will do the test : Sales and QA members assigned - How to do the test : Enter excel sheet template created by QA - Timeframe : 2 days - Cost : None
Design Test for Key Assumptions - Both the sales team and the QA team did separate time calculation prognosis too find out how much
time could be saved with the new system
Do the test - Result : significant time savings
Data confirmed based on one test , with minor improvements needed to optimize the plan .
Insight gained from applying the tool : The hypothesis part of the learning launch tool went well but we needed data ( no assumptions and guesses ) to confirm . The problem is that we have confirmation bias . We would need to go out and find confirming and disconfirming facts . We did talk thoroughly with a limited number of sales and QA people in one - on - one and small team meetings to go through the hypothesis to find out confirming and disconfirming facts . The only experiment we did is go through the process and calculate possible time savings for both the sales team and the QA team , but we could have done some more testing such as actual observations to confirm our hypothesis . The learning process was therefore not extensive enough , but still sufficient . We were able to make some adjustments based on feedback ( optimization to allow for better results and smoother acceptance ) and get the project approved by the head office .
Approach : We have a good core team from various backgrounds working on this project , but what could have been improved in earlier stages to improve confirmation bias , improve quantity and quality of data ? - We did have a kick - off meeting with everyone involved but we should have done more
meetings with all stakeholders in earlier stages .
- We should have talked with more members of the team ( set a percentage such as 50 % of the
team members we should have talked with ) .
- We could have made a questionnaire for all stakeholders to test confirming and disconfirming
facts .
- We could have observed the process of entering and processing the reports . - We could have done more brainstorming to get more ideas . - We need to improve our company culture to allow for minor failures in order to avoid larger
failures .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13975 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & selection As a collaborator of a technology company that is part of the state , our work consists of always being at the forefront of the new opportunities that technology can provide , currently within our services include Iaas , Saas , Paas , VPNs , Colocation , Data Center , among others . Our purpose is to innovate and create new services that are to the liking of our current and future clients . In our department called " Business Continuity " we evaluate aspects of risks , vulnerabilities , and information security , currently we aim at the project of creating security services that can be offered to our customers , analyzing what we learned in this course , I think that the mind mapping tool will be very useful for the development of the solution . Application Mind mapping allows you to look at things with another perspective , it can be used to manage and enhance the flow of information in our brain , since it allows the structuring and classification of ideas . It can be applied to all aspects of life , where continuous learning and clearer thinking will improve the performance of each member of the department . We can use it to solve problems and find new business strategies . Mind mapping tool help us to clarify situations in relevant thought patterns and to quickly obtain a global vision without losing detail . They will be very useful in planning , analysis , brainstorming , communication activities , problem solving and decision making . After finding our main ideas , I insist on conducting sessions , in which all members of the department use mind mapping to find the details of why I or my clients would not use our own services , thus focus on improvements , and offer quality services . Knowledge and focus In the end , we will have a more global and complex understanding of the situation in which we find ourselves and the options available .
This is a very useful way to end blockage situations . Mind maps have become a powerful and easy - to - use tool . A way to get the most out of our thought patterns and achieve our goals in a simple and , above all , very effective way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & selection As a collaborator of a technology company that is part of the state , our work consists of always being at the forefront of the new opportunities that technology can provide , currently within our services include Iaas , Saas , Paas , VPNs , Colocation , Data Center , among others . Our purpose is to innovate and create new services that are to the liking of our current and future clients . In our department called " Business Continuity " we evaluate aspects of risks , vulnerabilities , and information security , currently we aim at the project of creating security services that can be offered to our customers , analyzing what we learned in this course , I think that the mind mapping tool will be very useful for the development of the solution . Application Mind mapping allows you to look at things with another perspective , it can be used to manage and enhance the flow of information in our brain , since it allows the structuring and classification of ideas . It can be applied to all aspects of life , where continuous learning and clearer thinking will improve the performance of each member of the department . We can use it to solve problems and find new business strategies . Mind mapping tool help us to clarify situations in relevant thought patterns and to quickly obtain a global vision without losing detail . They will be very useful in planning , analysis , brainstorming , communication activities , problem solving and decision making . After finding our main ideas , I insist on conducting sessions , in which all members of the department use mind mapping to find the details of why I or my clients would not use our own services , thus focus on improvements , and offer quality services . Knowledge and focus In the end , we will have a more global and complex understanding of the situation in which we find ourselves and the options available .
This is a very useful way to end blockage situations . Mind maps have become a powerful and easy - to - use tool . A way to get the most out of our thought patterns and achieve our goals in a simple and , above all , very effective way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21974 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Coursera Assignment for Design Thinking Submission
1 . Challenge I am an educator and I teach business communication at a polytechnic in my country . Usually at the beginning of the semester , one of the key things to be taught is that of the Purpose- Audience - Context ( PAC ) components . Understanding the Purpose of the communication situation , who the Audience is , and the dynamics of the relationship between speaker / writer and listener / reader will determine the tone , register and content used . My students are 16 - 17 year - olds , who are fairly good in the English Language , but not necessarily communicatively competent . I usually tell them that being good in a language , does not make them good communicators . Herein lies the pedagogical challenge – how to get young students to appreciate the PAC of communication so that they are sensitized to the requirements of a communication context , and be more effective communicators .
2 . Selection I teach across many schools in my institutions – Engineering , Design Arts , Engineering , Business . My teaching approach is never a one - size - fits - all thing . I am given leeway to vary my approach and in one semester , I decided to adopt a learning launch by experimenting a new and creative method to teach PAC , and fine - tuning it if need be . Rather than leaving this PAC at the theoretical level ( just explaining the abstract concepts ) , I felt it was necessary to get an experience of a simulated communication encounter . I would then get feedback from students through their post - activity reflections on what they learnt while doing the activity .
3 . Application For each class , I divided 20 students into 5 groups and assigned each group one of the following communication challenges : ( i ) Explain the difference between RAM and hard - disk storage to a non - techy elderly person
( ii ) Explain the offside rule in soccer to a person who is watching a game for the first time
( iii ) Convince an anti - vaccination parent why his / her child should get vaccinated
( iv ) Convince a meat lover why his diet may be harming the environment
( v ) Explain “ birth control ” to a class of 10 - year olds
Each group was given 30 minutes to research and think how best to carry out the task . A group representative had to role - play and enact the actual encounter to the class acting as its audience . Subsequently , in later classes , I varied the scenarios a little to suit the disciplines of the students ’ diplomas . Not every group was able to adapt their communicative strategy correctly to the right audience . For example , when a student had to role - play explaining techy concepts to a non - techy senior citizen , he continued to use computer jargon – basically communicating from his own perspective , rather than the audience ’s perspective . My point in this approach was not to have the students come up with the best communication strategy for each situation , but for them to appreciate the intricacies of each situation , and the empathy needed to understand the challenges on part of the audience to understand the intended message .
The feedback from the post - activity reflection showed that many of them finally understood that linguistic competence alone did not always lead to communication success . From the reactions of the class , I also sensed a higher level of engagement and involvement in what would otherwise have been a dry abstract lesson if this activity was omitted .
4 . Insight By applying the learning launch in this pedagogical experiment , I had actually deviated from the lesson objective of that Lesson 1 of the module which was to just introduce the objectives and overview of the module . Through the first experiment , and checking on their students ’ reactions and reflections from the activity , I felt I had moved from teaching them ABOUT communication to showing them the communication process . I also told my students after the activity that I honestly did not think all of them was going to get it right ( although a few did brilliantly ) . Doing a learning launch requires a Growth Mindset , daring to try , and fail , and re - trying again .
5 . Approach An alternative approach could be to use the Visualisation Tool to develop a pedagogical approach . By getting educators to think in terms of the various possible communication encounters ( parent - child , seller - buyer , friend - friend , young - elderly ) and come up with ways to teach students extrapolation strategies in the communication encounters they find themselves in , we will generate a form of visual thinking in our students .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Coursera Assignment for Design Thinking Submission
1 . Challenge I am an educator and I teach business communication at a polytechnic in my country . Usually at the beginning of the semester , one of the key things to be taught is that of the Purpose- Audience - Context ( PAC ) components . Understanding the Purpose of the communication situation , who the Audience is , and the dynamics of the relationship between speaker / writer and listener / reader will determine the tone , register and content used . My students are 16 - 17 year - olds , who are fairly good in the English Language , but not necessarily communicatively competent . I usually tell them that being good in a language , does not make them good communicators . Herein lies the pedagogical challenge – how to get young students to appreciate the PAC of communication so that they are sensitized to the requirements of a communication context , and be more effective communicators .
2 . Selection I teach across many schools in my institutions – Engineering , Design Arts , Engineering , Business . My teaching approach is never a one - size - fits - all thing . I am given leeway to vary my approach and in one semester , I decided to adopt a learning launch by experimenting a new and creative method to teach PAC , and fine - tuning it if need be . Rather than leaving this PAC at the theoretical level ( just explaining the abstract concepts ) , I felt it was necessary to get an experience of a simulated communication encounter . I would then get feedback from students through their post - activity reflections on what they learnt while doing the activity .
3 . Application For each class , I divided 20 students into 5 groups and assigned each group one of the following communication challenges : ( i ) Explain the difference between RAM and hard - disk storage to a non - techy elderly person
( ii ) Explain the offside rule in soccer to a person who is watching a game for the first time
( iii ) Convince an anti - vaccination parent why his / her child should get vaccinated
( iv ) Convince a meat lover why his diet may be harming the environment
( v ) Explain “ birth control ” to a class of 10 - year olds
Each group was given 30 minutes to research and think how best to carry out the task . A group representative had to role - play and enact the actual encounter to the class acting as its audience . Subsequently , in later classes , I varied the scenarios a little to suit the disciplines of the students ’ diplomas . Not every group was able to adapt their communicative strategy correctly to the right audience . For example , when a student had to role - play explaining techy concepts to a non - techy senior citizen , he continued to use computer jargon – basically communicating from his own perspective , rather than the audience ’s perspective . My point in this approach was not to have the students come up with the best communication strategy for each situation , but for them to appreciate the intricacies of each situation , and the empathy needed to understand the challenges on part of the audience to understand the intended message .
The feedback from the post - activity reflection showed that many of them finally understood that linguistic competence alone did not always lead to communication success . From the reactions of the class , I also sensed a higher level of engagement and involvement in what would otherwise have been a dry abstract lesson if this activity was omitted .
4 . Insight By applying the learning launch in this pedagogical experiment , I had actually deviated from the lesson objective of that Lesson 1 of the module which was to just introduce the objectives and overview of the module . Through the first experiment , and checking on their students ’ reactions and reflections from the activity , I felt I had moved from teaching them ABOUT communication to showing them the communication process . I also told my students after the activity that I honestly did not think all of them was going to get it right ( although a few did brilliantly ) . Doing a learning launch requires a Growth Mindset , daring to try , and fail , and re - trying again .
5 . Approach An alternative approach could be to use the Visualisation Tool to develop a pedagogical approach . By getting educators to think in terms of the various possible communication encounters ( parent - child , seller - buyer , friend - friend , young - elderly ) and come up with ways to teach students extrapolation strategies in the communication encounters they find themselves in , we will generate a form of visual thinking in our students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13770 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
We have created the team for the consulting project purposes . We work together in the one of the
BIG3 companies in the consulting department and our aim is to advise our client , which is Private
Hospital in the US .
Mentioned client is trying to be more competitive on the market by making a use of artificial
intelligence - implementation of Robot X assistant . Our goal is to evaluate whether outlined above
investment is going to be profitable or not . However , we should take into account not only
possible revenue growth , but also all other advantages and disadvantages associated with that
kind of the investment .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) .
As our main tool we decided to choose Visualization tool , which is described by many authors as
a „ the mother of all design tools ” . As a method it refers to any activity , which makes information
beyond text and numbers into images , maps and stories .
Visualization method is used to visualize our ideas to make them more convenient , simple and
real for the our audience and us because in fact , visualization is not about drawing . It is about
imagining . What is more , visualization is a right - brain tool , which is simply about human : emotion
and intuition . As a business consultant we also need to use „ left brain ” techniques , however , will
be used in further part of our project .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
First of all , we decided to keep the idea simple . We used huge blackboard to draw a graphic of
the problem . We have taken into account all possible factors , which would be affected by the
implementation of our Robot X assistant in the life of the US Hospital . We decided to divide the
visualization scheme into people ( surgeons , nurses , administration and finally clients of the
hospital ) , advantages connected with the implementation of that AI ( artificial intelligence ) robot
and possible drawbacks .
We made meetings with all groups of hospital employees and we discussed their threats and
opportunities , which were seen by them according to the AI project . They helped us to draw
another components to the graph and they also gave huge , important , incredible feedback .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more
broadly ) .
What we have learned from the application of the visualization tool in the design thinking process
is that the biggest advantage constitute shared learning with all members . During the meeting
with hospital employees , they were able to easily find themselves on the graph and see
connection between them and other employees and also see possible drawbacks of
implementation the Robot in the hospital . What is more , visualization tool helped them in the
process of identification advantages and disadvantages in the problem space ( variables ) and it
was easy for them to check what they now , and on the other hand , do n’t know - ask questions
and share feelings , opinions .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I strongly believe that in the second approach I would use the same method of Visualization .
However , I think that in the second time with possessed experience it would be much easier to
apply it in the practice . All in all , visualization method is a perfect tool to be used in the consulting
projects , when we have to think like our customers . What is more , our team was composed with
not only business consultants but also with the computer programmers with broad experience in
artificial intelligence . It would be really difficult to complete the project without the visualization
tool , because it enables an easy way to go through the complex problems .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
We have created the team for the consulting project purposes . We work together in the one of the
BIG3 companies in the consulting department and our aim is to advise our client , which is Private
Hospital in the US .
Mentioned client is trying to be more competitive on the market by making a use of artificial
intelligence - implementation of Robot X assistant . Our goal is to evaluate whether outlined above
investment is going to be profitable or not . However , we should take into account not only
possible revenue growth , but also all other advantages and disadvantages associated with that
kind of the investment .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) .
As our main tool we decided to choose Visualization tool , which is described by many authors as
a „ the mother of all design tools ” . As a method it refers to any activity , which makes information
beyond text and numbers into images , maps and stories .
Visualization method is used to visualize our ideas to make them more convenient , simple and
real for the our audience and us because in fact , visualization is not about drawing . It is about
imagining . What is more , visualization is a right - brain tool , which is simply about human : emotion
and intuition . As a business consultant we also need to use „ left brain ” techniques , however , will
be used in further part of our project .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
First of all , we decided to keep the idea simple . We used huge blackboard to draw a graphic of
the problem . We have taken into account all possible factors , which would be affected by the
implementation of our Robot X assistant in the life of the US Hospital . We decided to divide the
visualization scheme into people ( surgeons , nurses , administration and finally clients of the
hospital ) , advantages connected with the implementation of that AI ( artificial intelligence ) robot
and possible drawbacks .
We made meetings with all groups of hospital employees and we discussed their threats and
opportunities , which were seen by them according to the AI project . They helped us to draw
another components to the graph and they also gave huge , important , incredible feedback .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more
broadly ) .
What we have learned from the application of the visualization tool in the design thinking process
is that the biggest advantage constitute shared learning with all members . During the meeting
with hospital employees , they were able to easily find themselves on the graph and see
connection between them and other employees and also see possible drawbacks of
implementation the Robot in the hospital . What is more , visualization tool helped them in the
process of identification advantages and disadvantages in the problem space ( variables ) and it
was easy for them to check what they now , and on the other hand , do n’t know - ask questions
and share feelings , opinions .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I strongly believe that in the second approach I would use the same method of Visualization .
However , I think that in the second time with possessed experience it would be much easier to
apply it in the practice . All in all , visualization method is a perfect tool to be used in the consulting
projects , when we have to think like our customers . What is more , our team was composed with
not only business consultants but also with the computer programmers with broad experience in
artificial intelligence . It would be really difficult to complete the project without the visualization
tool , because it enables an easy way to go through the complex problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17842 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection – Visualization
Challenge & Selection - Describe your challenge , including all relevant information . I ’m Sales Manager in the media and broadcast industry , we offer solutions to solve customer ’s problems . The challenges we face during our meeting with the customers are in different levels , but I will focus on technical and commercial ones only in this use case . For the technical matters normally , our solution is a portion of an End - to - End complex workflow where we collect an enormous quantity of the information and the challenge , we face is how to put all the data together in a way to be easier to understand . We select to use MS Visio as a design tools to help us to visualize the information in a schematic and dynamic way and also , we use MS . PPT to present the information to the customer in a simple way . They are simple and easy to use , it gives us the possibility to adapt and change the representation on the fly if needed . Commercially , the challenge we face is the quantity of the interlocutors coming from different departments and each one will bring different information that may be relevant or not to build the commercial strategy . Each customer has different process to proceed with the selection of the vendor . We have to have a clear focus on how to build the strategy . We use a simple MS PPT to map the org and build a visual org chart . it ’s a simple tool we use internally where we can visually identify the key person and modify or comment each stakeholder . Application - Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . I have a use case with one of our important customers who needed a backup platform for its 7 systems , the solution should support manual and automatic redundancy . We were in competition with other vendors which they have similar products to us . Our team designed through the MS Visio a visual solution which shows and monitor all the 7 systems and the backup platform in a schematic way . We created different buttons that ’s simplifies the operation teamwork . it ’s given him the possibility to select manually which system from the 7 to export to the backup platform . it ’s also shows him an alarm if there is any issue in the system . After we made the first design prototype , we could adapt the design by adding more element to the project that the customer did n’t realized he will need them when he provided his request at the first stage . The customer was very happy with the design and the solution proposed and he selected us as the main vendor for his project . Insight - Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) The visual design and the tool selected helps us to be in control of the overall solution , it ’s helps us to have a global overview of the problem and identify possible optimization that customer did n’t saw in the beginning . It ’s opened the customer mind to be more innovative
and interact with us in order to improve the solution and go beyond of what was expected in the beginning . It ’s gave us advantages against the competition and customer felt more comfortable talking to us and sharing more information . After the project has been realized and delivered to the customer , we have been nominated and awarded at the best “ Satellite Solutions Provider Company ” of the year . ( https://issuu.com/cpitrade/docs/broadcast_pro_march_2021 page 40 - ATEME ) Approach - Describe what you might do differently next time -- applying the same tool you selected or a different one – and the reason(s ) why I ’m really proud of the approach that our team used for the project . We will use the same design thinking tool which has been worked well in many times . We may explore other tools depend on the use case .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection – Visualization
Challenge & Selection - Describe your challenge , including all relevant information . I ’m Sales Manager in the media and broadcast industry , we offer solutions to solve customer ’s problems . The challenges we face during our meeting with the customers are in different levels , but I will focus on technical and commercial ones only in this use case . For the technical matters normally , our solution is a portion of an End - to - End complex workflow where we collect an enormous quantity of the information and the challenge , we face is how to put all the data together in a way to be easier to understand . We select to use MS Visio as a design tools to help us to visualize the information in a schematic and dynamic way and also , we use MS . PPT to present the information to the customer in a simple way . They are simple and easy to use , it gives us the possibility to adapt and change the representation on the fly if needed . Commercially , the challenge we face is the quantity of the interlocutors coming from different departments and each one will bring different information that may be relevant or not to build the commercial strategy . Each customer has different process to proceed with the selection of the vendor . We have to have a clear focus on how to build the strategy . We use a simple MS PPT to map the org and build a visual org chart . it ’s a simple tool we use internally where we can visually identify the key person and modify or comment each stakeholder . Application - Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . I have a use case with one of our important customers who needed a backup platform for its 7 systems , the solution should support manual and automatic redundancy . We were in competition with other vendors which they have similar products to us . Our team designed through the MS Visio a visual solution which shows and monitor all the 7 systems and the backup platform in a schematic way . We created different buttons that ’s simplifies the operation teamwork . it ’s given him the possibility to select manually which system from the 7 to export to the backup platform . it ’s also shows him an alarm if there is any issue in the system . After we made the first design prototype , we could adapt the design by adding more element to the project that the customer did n’t realized he will need them when he provided his request at the first stage . The customer was very happy with the design and the solution proposed and he selected us as the main vendor for his project . Insight - Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) The visual design and the tool selected helps us to be in control of the overall solution , it ’s helps us to have a global overview of the problem and identify possible optimization that customer did n’t saw in the beginning . It ’s opened the customer mind to be more innovative
and interact with us in order to improve the solution and go beyond of what was expected in the beginning . It ’s gave us advantages against the competition and customer felt more comfortable talking to us and sharing more information . After the project has been realized and delivered to the customer , we have been nominated and awarded at the best “ Satellite Solutions Provider Company ” of the year . ( https://issuu.com/cpitrade/docs/broadcast_pro_march_2021 page 40 - ATEME ) Approach - Describe what you might do differently next time -- applying the same tool you selected or a different one – and the reason(s ) why I ’m really proud of the approach that our team used for the project . We will use the same design thinking tool which has been worked well in many times . We may explore other tools depend on the use case .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21722 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I am a Product Owner in a Software Company . My team is responsible for the development and maintenance of a Human Resource Management software platform . Our clients are private and public organizations . We are well established in our market and with high customer satisfaction . Having more than 20 years of experience , we realized that the rate of acquiring new customers was decreasing every year . With more than 1000 installations our revenue was based more than 80 % on the maintenance agreements . The team is profitable and has a small loss of customers . No reasons for worries . Our comfort zone was very well protected . Τhe rate of new customers has remained low . That was our main problem . What could we do to gain new customers ? Our team worked together with existing customers and potential new customers . We realized that the core problem of our customers was under- staffing . We decided to involve in our meetings members of the management but also employees from other departments and not only from the HR department . We conclude that the only way to solve the problem was to involve all the employees in the HR processes . Our users were not only the HR department employees but all the stuff of the organization . Traditionally all the applications were made from the employees and send to the HR department for further processing .
Selection
Now we had a new point of view . We believed that this could be the solution to our problem . We decided to use the learning launch tool to see if this works .
Application
We chose to develop an online form for the application for a holiday permit . Every employee could apply online and receive approval online . We needed only one sprint ( 2 weeks ) to develop and deploy . We launched the new online application form in one of our customers with 100 employees . We trained all the users ( 2 hours ) and monitored the process for one month . We responded to every user request almost immediately . Our goal was to make the whole process easy and comfortable for everyone . Employees were satisfied because of the simplicity and transparency of the process . We had a green light to work further in this direction . We prioritized all the processes and begun to refactoring our software platform .
Insights
We had a very narrow point of view base on the traditional way of the structure of an organization . Εverything was ready to welcome the change . With small steps , we could make a big difference . Now we had a new story : HR Software for all . This story could expand to all of our software . We organized a small campaign in some of our open leads and realized that our new story brings results . One of two of our potential customers was willing to make the deal .
Approach
The learning launch combines perfectly with our scum / agile methodology . We love to trie out new ideas and to experiment with new concepts . Always when we look forward to new challenges , it makes our job and our products better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I am a Product Owner in a Software Company . My team is responsible for the development and maintenance of a Human Resource Management software platform . Our clients are private and public organizations . We are well established in our market and with high customer satisfaction . Having more than 20 years of experience , we realized that the rate of acquiring new customers was decreasing every year . With more than 1000 installations our revenue was based more than 80 % on the maintenance agreements . The team is profitable and has a small loss of customers . No reasons for worries . Our comfort zone was very well protected . Τhe rate of new customers has remained low . That was our main problem . What could we do to gain new customers ? Our team worked together with existing customers and potential new customers . We realized that the core problem of our customers was under- staffing . We decided to involve in our meetings members of the management but also employees from other departments and not only from the HR department . We conclude that the only way to solve the problem was to involve all the employees in the HR processes . Our users were not only the HR department employees but all the stuff of the organization . Traditionally all the applications were made from the employees and send to the HR department for further processing .
Selection
Now we had a new point of view . We believed that this could be the solution to our problem . We decided to use the learning launch tool to see if this works .
Application
We chose to develop an online form for the application for a holiday permit . Every employee could apply online and receive approval online . We needed only one sprint ( 2 weeks ) to develop and deploy . We launched the new online application form in one of our customers with 100 employees . We trained all the users ( 2 hours ) and monitored the process for one month . We responded to every user request almost immediately . Our goal was to make the whole process easy and comfortable for everyone . Employees were satisfied because of the simplicity and transparency of the process . We had a green light to work further in this direction . We prioritized all the processes and begun to refactoring our software platform .
Insights
We had a very narrow point of view base on the traditional way of the structure of an organization . Εverything was ready to welcome the change . With small steps , we could make a big difference . Now we had a new story : HR Software for all . This story could expand to all of our software . We organized a small campaign in some of our open leads and realized that our new story brings results . One of two of our potential customers was willing to make the deal .
Approach
The learning launch combines perfectly with our scum / agile methodology . We love to trie out new ideas and to experiment with new concepts . Always when we look forward to new challenges , it makes our job and our products better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12925 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge
Agriculture is the backbone of Africa and in my country Kenya it provides more than 51 % of its GDP . This
is quite impressive . Unfortunately , the Farmers behind this impressive number still live in poverty
conditions . This is because lack information on where to get market for their products , they lack
information on market prices they must depend on exploitative middlemen who take advantage of their
ignorance . There is also a long distribution chain that dilutes their revenue .
My challenge is to create a simple technology that can be easily accessed by farmers
considering that most of the farmers live in the rural areas with little access to internet services .
Selection
I am decided to use the learning launch tool . We believe this will help us design a simple
yet effective technology that our users can easily navigate . Working with some farmers we have gone through several design thinking activities to come up with a go - to - market
prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This
tool will help us go through an iterating process that will improve on our solution . Working with the
prototype will help us experiment the idea with a larger group of farmers .
Application
Our first launch we focused on providing a mobile application that runs on a smartphone , with
incredible features like image capture , chat and location . This is to ensure we capture quality
information about farm products farmers would like to sell . Our focus was to observe how farmers
interact with the mobile platform . This process helped us understand our market , many farmers liked
the idea behind the technology , however , most of them did not own a smartphone and they had limited
or no internet services due to their rural geographical locations . Most farmers owned the simple feature
phone that runs on Symbian operating system . After a lengthy observation on the farmers we realized
we should have focused on human centered design instead of product centered design . We spent the
next 3 days with both our marketing and IT teams together with the farmers to improve on the
technology to run on a feature phone . We worked through all possible solutions and we settled on
creating a USSD platform .
Our second launch was to release the new platform to a group of farmers to see how they will interact
with it . Our focus was to observe to see if there were any gaps . Through this process it helped us
understand our market and what our users considered simple . After testing the second platform we conducted interviews with the farmers who interacted with it to understand their experiences and to
find out if this second prototype was easy to navigate . Our priority was to ensure that the farmers could
use the platform with ease .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we
got to improve our mobile application to meet user ’s expectation . It is through this process we realized
that the farmers were more comfortable with the second mobile application . Moving forward our business
will focus on human centered design to improve our product and services .
Approach
The learning launch is the appropriate tool for our business . We need as a team to review the insight
gained from our first two launches and incorporate this insight into future launch designs as this is the
most effective and ideal way of approaching and implementing solutions . Future launch designs should
reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
Now that you have seen how to implement the design thinking learning launch tool you can try to implement the other tools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge
Agriculture is the backbone of Africa and in my country Kenya it provides more than 51 % of its GDP . This
is quite impressive . Unfortunately , the Farmers behind this impressive number still live in poverty
conditions . This is because lack information on where to get market for their products , they lack
information on market prices they must depend on exploitative middlemen who take advantage of their
ignorance . There is also a long distribution chain that dilutes their revenue .
My challenge is to create a simple technology that can be easily accessed by farmers
considering that most of the farmers live in the rural areas with little access to internet services .
Selection
I am decided to use the learning launch tool . We believe this will help us design a simple
yet effective technology that our users can easily navigate . Working with some farmers we have gone through several design thinking activities to come up with a go - to - market
prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This
tool will help us go through an iterating process that will improve on our solution . Working with the
prototype will help us experiment the idea with a larger group of farmers .
Application
Our first launch we focused on providing a mobile application that runs on a smartphone , with
incredible features like image capture , chat and location . This is to ensure we capture quality
information about farm products farmers would like to sell . Our focus was to observe how farmers
interact with the mobile platform . This process helped us understand our market , many farmers liked
the idea behind the technology , however , most of them did not own a smartphone and they had limited
or no internet services due to their rural geographical locations . Most farmers owned the simple feature
phone that runs on Symbian operating system . After a lengthy observation on the farmers we realized
we should have focused on human centered design instead of product centered design . We spent the
next 3 days with both our marketing and IT teams together with the farmers to improve on the
technology to run on a feature phone . We worked through all possible solutions and we settled on
creating a USSD platform .
Our second launch was to release the new platform to a group of farmers to see how they will interact
with it . Our focus was to observe to see if there were any gaps . Through this process it helped us
understand our market and what our users considered simple . After testing the second platform we conducted interviews with the farmers who interacted with it to understand their experiences and to
find out if this second prototype was easy to navigate . Our priority was to ensure that the farmers could
use the platform with ease .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we
got to improve our mobile application to meet user ’s expectation . It is through this process we realized
that the farmers were more comfortable with the second mobile application . Moving forward our business
will focus on human centered design to improve our product and services .
Approach
The learning launch is the appropriate tool for our business . We need as a team to review the insight
gained from our first two launches and incorporate this insight into future launch designs as this is the
most effective and ideal way of approaching and implementing solutions . Future launch designs should
reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
Now that you have seen how to implement the design thinking learning launch tool you can try to implement the other tools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17246 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
1 . Challenge
I am responsible for IT Service Delivery function for entire Asia region which covers 18 business units , spread across 16 countries and more than 5,000 employees . Around 60 % of the workforce operates from 160 + offices across the region and rest 40 % of the workforce are always mobile – most of the time they operate from home or customer site . While my company spends a reasonable size of the budget in IT services and significant efforts put by the entire IT team , year by year the services were found to be degraded . In last 3 years , employees satisfaction score has reduced from 80 % to 62 % . This low and degraded employee satisfaction is a roadblock to company ambitious digital transformation journey .
2 . Selection
Employee satisfaction is the key ingredient of any organization growth . Most of the time , people will not be open to share what is not working for them , however it reflects in their performance and collaboration . And hence it is necessary to address the current IT Service dissatisfaction challenge and enable the employees to be more productive ( in their way ) and agile working from anywhere . Without much delayed after attending this Design Thinking course , we selected “ IT User satisfaction ” process to explore and come up with appropriate solution .
3 . Application
We began the exploration of this problem by following design thinking structured principles . We looked at all existing data such as employee satisfaction survey questions , population , results , demographic information . We also looked at the IT services catalogue which explain the list of IT services being rendered to all employees , collected the user incident logs and user requests for the last 12 months . We looked at the physical space where IT Helpdesk team operates . Collected the information about the IT support staffs and their interaction with the users in a day - to - day basis ..
4 . Insight
While all these data found to be perfect in silos , we tried to observe in a connected manner . We spoke to around 40 employees from multiple departments , different job role , onsite vs mobile worker and tried to understand what good IT service is mean to them . Surprisingly found , huge disconnected what IT teams thinks & acts vs the employees need . One example – the service catalogue is more internal to IT with technical terms which most of the users unable to understand , IT has one size fits all approach for all the devices provided to all users while each person has a different job nature , while about 40 % of the employees are mobile , there was no IT support beyond 9x5 . While users are using multiple local languages , IT support is limited to English . Almost 50 % of the users have reported inadequate training and communication related to modern technologies . IT follows classic change cycle for technology refresh , while users are not training / communicated appropriately .
5 . Approach
Visualization is very important for the process design as it allows unlocking our brain , it allows to think in non - verbal way , it allows to access part of our brain , part of our creativity that we may not be using as part of our regular conversation . To solve this above problem , we leveraged visualization tool to think and design most effective solutions which is very close to employees need . We identified the unique job role exist in the company and collected all relevant touch points for them with IT . Developed a day - in - life scenario considering purely what employee need . After performing this exercise , documented the actionable outcomes . Got validated these visual steps and needs with around 10 employees and got a strong positive confirmation to go ahead . We co - developed the WoW Experience scenarios and conducted pilot in one small country with around 100 employees . With strong governance , experienced very good result in 3 months . 87 % of the employees have confirmed the new IT service model is what they were looking for and most relevant for them . More than 90 % of the employees shared that , they are now able to collaborate well with their peer and access business information in much faster way than before . They are quite happy with the empathetic service rendered by new IT staffs . The new IT tools provide them , proactive information of their need .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
1 . Challenge
I am responsible for IT Service Delivery function for entire Asia region which covers 18 business units , spread across 16 countries and more than 5,000 employees . Around 60 % of the workforce operates from 160 + offices across the region and rest 40 % of the workforce are always mobile – most of the time they operate from home or customer site . While my company spends a reasonable size of the budget in IT services and significant efforts put by the entire IT team , year by year the services were found to be degraded . In last 3 years , employees satisfaction score has reduced from 80 % to 62 % . This low and degraded employee satisfaction is a roadblock to company ambitious digital transformation journey .
2 . Selection
Employee satisfaction is the key ingredient of any organization growth . Most of the time , people will not be open to share what is not working for them , however it reflects in their performance and collaboration . And hence it is necessary to address the current IT Service dissatisfaction challenge and enable the employees to be more productive ( in their way ) and agile working from anywhere . Without much delayed after attending this Design Thinking course , we selected “ IT User satisfaction ” process to explore and come up with appropriate solution .
3 . Application
We began the exploration of this problem by following design thinking structured principles . We looked at all existing data such as employee satisfaction survey questions , population , results , demographic information . We also looked at the IT services catalogue which explain the list of IT services being rendered to all employees , collected the user incident logs and user requests for the last 12 months . We looked at the physical space where IT Helpdesk team operates . Collected the information about the IT support staffs and their interaction with the users in a day - to - day basis ..
4 . Insight
While all these data found to be perfect in silos , we tried to observe in a connected manner . We spoke to around 40 employees from multiple departments , different job role , onsite vs mobile worker and tried to understand what good IT service is mean to them . Surprisingly found , huge disconnected what IT teams thinks & acts vs the employees need . One example – the service catalogue is more internal to IT with technical terms which most of the users unable to understand , IT has one size fits all approach for all the devices provided to all users while each person has a different job nature , while about 40 % of the employees are mobile , there was no IT support beyond 9x5 . While users are using multiple local languages , IT support is limited to English . Almost 50 % of the users have reported inadequate training and communication related to modern technologies . IT follows classic change cycle for technology refresh , while users are not training / communicated appropriately .
5 . Approach
Visualization is very important for the process design as it allows unlocking our brain , it allows to think in non - verbal way , it allows to access part of our brain , part of our creativity that we may not be using as part of our regular conversation . To solve this above problem , we leveraged visualization tool to think and design most effective solutions which is very close to employees need . We identified the unique job role exist in the company and collected all relevant touch points for them with IT . Developed a day - in - life scenario considering purely what employee need . After performing this exercise , documented the actionable outcomes . Got validated these visual steps and needs with around 10 employees and got a strong positive confirmation to go ahead . We co - developed the WoW Experience scenarios and conducted pilot in one small country with around 100 employees . With strong governance , experienced very good result in 3 months . 87 % of the employees have confirmed the new IT service model is what they were looking for and most relevant for them . More than 90 % of the employees shared that , they are now able to collaborate well with their peer and access business information in much faster way than before . They are quite happy with the empathetic service rendered by new IT staffs . The new IT tools provide them , proactive information of their need .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11891 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1)Challenge
Elements Criteria Score
The consent provides a description of the author ’s challenge which includes all important information
The consent describes the author ’s challenge which includes some information
The consent does n’t provide adequate information on the author ’s challenge
The consent has a detailed description of selected tools which includes all adequate information(e.g . ,what it is and why the author selected it for her / his challenge -- which includes relevant video lecture reference )
The consents tool selections description can be improved by ...
2)Selection
NA
Feedback The consent ’s description challenge can be improved by … .
The consent describes the selected tool information(e.g . ,what it is why the author selected it for her / his challenge -- which includes relevant video lecture reference )
The consent does n’t provide sufficient describe of the selected tool
Feedback
NA
3)Application
The consent provides detailed description of application selected tool including all adequate information ( eg . ,what tool was applied , what the author did ineffectively / effectively )
The consent describes application of selected tool including some information ( eg . ,what tool was applied , what the author did and how the tool was applied ineffectively / effectively )
The consent does n’t describe the application of selected tool
The consent tool application description could be improved through application Feedback
NA
The consent provides detailed description of the insight gained which includes all adequate information ( eg . ,how an insight affects the author thinking about his / her challenge and broad thinking about design )
The consent provides detailed description of the insight gained includes adequate information ( eg . ,how an insight affects the author thinking about his / her challenge and broad thinking about design )
The consent does n’t provide sufficient insight gained by the author
The consent insight description can be improved through … Feedback
4)Insight
NA
5)Approach
Feedback
The consent provides detailed description of an alternative approach including all adequate information ( eg . ,Application of same selected tool or different one and stating the reasons why )
The consent provides detailed description of an alternative approach including somel adequate information ( eg . ,Application of same selected tool or different one and stating the reasons why )
The consent does n’t provide sufficient alternative approach
The consent approach can be improved by ...
6)Organization
The consent is clear captivating distinct descriptions has logical flow
The consent is an sufficient length : descriptions are n’t clear or the flow is not logical
The consent is either worded overly or under developed
NA
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1)Challenge
Elements Criteria Score
The consent provides a description of the author ’s challenge which includes all important information
The consent describes the author ’s challenge which includes some information
The consent does n’t provide adequate information on the author ’s challenge
The consent has a detailed description of selected tools which includes all adequate information(e.g . ,what it is and why the author selected it for her / his challenge -- which includes relevant video lecture reference )
The consents tool selections description can be improved by ...
2)Selection
NA
Feedback The consent ’s description challenge can be improved by … .
The consent describes the selected tool information(e.g . ,what it is why the author selected it for her / his challenge -- which includes relevant video lecture reference )
The consent does n’t provide sufficient describe of the selected tool
Feedback
NA
3)Application
The consent provides detailed description of application selected tool including all adequate information ( eg . ,what tool was applied , what the author did ineffectively / effectively )
The consent describes application of selected tool including some information ( eg . ,what tool was applied , what the author did and how the tool was applied ineffectively / effectively )
The consent does n’t describe the application of selected tool
The consent tool application description could be improved through application Feedback
NA
The consent provides detailed description of the insight gained which includes all adequate information ( eg . ,how an insight affects the author thinking about his / her challenge and broad thinking about design )
The consent provides detailed description of the insight gained includes adequate information ( eg . ,how an insight affects the author thinking about his / her challenge and broad thinking about design )
The consent does n’t provide sufficient insight gained by the author
The consent insight description can be improved through … Feedback
4)Insight
NA
5)Approach
Feedback
The consent provides detailed description of an alternative approach including all adequate information ( eg . ,Application of same selected tool or different one and stating the reasons why )
The consent provides detailed description of an alternative approach including somel adequate information ( eg . ,Application of same selected tool or different one and stating the reasons why )
The consent does n’t provide sufficient alternative approach
The consent approach can be improved by ...
6)Organization
The consent is clear captivating distinct descriptions has logical flow
The consent is an sufficient length : descriptions are n’t clear or the flow is not logical
The consent is either worded overly or under developed
NA
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18326 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and choice
I worked in a packaging factory as a designer for cartoon boxes clichés , and I have always had difficulties with my manager about my workload over deadlines as he wanted me to be faster in meeting customers needs . Thus , I resorted to estimate my performance speed at every stage of design ( it was the same as a freelancer too ) through asking myself many questions that I can summarize as mentioned in the course …
Application
I checked all the work stages development from A to Z , beginning from the moment the customer entered until the moment I deliver the design . I discovered the problem was not my performance speed on the design programs but rather it was when choosing the appropriate shear template to form the box .
There were more than 800 templates in the factory at that time and we have to choose the most appropriate for customer needs and less expensive one . Which was very time consuming . To fix this I had to rearrange within a table , and archive all the templates to figure out which template is best fasters .
Insight & Approach
What I learned from this experience is that when we receive a complaint about our performance , we have to look for the reason behind this problem before we judge ourselves or accept the criticism directed at us as it is .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and choice
I worked in a packaging factory as a designer for cartoon boxes clichés , and I have always had difficulties with my manager about my workload over deadlines as he wanted me to be faster in meeting customers needs . Thus , I resorted to estimate my performance speed at every stage of design ( it was the same as a freelancer too ) through asking myself many questions that I can summarize as mentioned in the course …
Application
I checked all the work stages development from A to Z , beginning from the moment the customer entered until the moment I deliver the design . I discovered the problem was not my performance speed on the design programs but rather it was when choosing the appropriate shear template to form the box .
There were more than 800 templates in the factory at that time and we have to choose the most appropriate for customer needs and less expensive one . Which was very time consuming . To fix this I had to rearrange within a table , and archive all the templates to figure out which template is best fasters .
Insight & Approach
What I learned from this experience is that when we receive a complaint about our performance , we have to look for the reason behind this problem before we judge ourselves or accept the criticism directed at us as it is .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21205 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge & Selection
I was working in my company 's corporate sales department before . We had problems with both internal and external customers in device offer , sales and delivery processes due to long and cumbersome process steps .
At the beginning of the process , customers asked for device offers , but since the offer process between us and the suppliers was too long , our return to customers was delayed . At this stage , customers either gave up or made purchases through another channel . When the customer decided to buy a device from us , we could have a delay in the stock and supply process due to the fact that we do not have our own stock and we sell through our suppliers .
The dysfunction of the processes also caused loss of customers and income . We had to stop this loss as quickly as possible and meet our revenue targets before the end of the year .
Our challenge was to develop these processes in a way that would make all related channels concerned happy .
We built a small project group . We decided to use the learning launch technique to achieve the result quickly . Learning launch is a a small experiment that tests your new idea in the real marketplace .
Application
We met with salespeople in small groups and various mixed customer group . As a result of these meetings , we realized that the offer volume is too high ; but the rate of return to sale is very low . To test this assumption , we focused on the prioritization of the offers . We decided to establish a pilot group and evaluate and prioritize the sales opportunities in daily meetings .
We accelerated the offer process of priority opportunities from daily meetings , but there were still delays due to stock and suppliers at the point of sale .
We met again our project group and evaluate the situation . We concluded that at least in the first stage buy - sell process of best - selling products should be shortened . For our second learning launch , we estimated monthly sales of best - selling products and we have taken the necessary actions to make the purchases in advance and bring the products to the warehouse .
In this way , we have eliminated our supplier and stock waiting times when sales are realized . We have been able to deliver devices to our customers on the same day from our own stock .
Insight & Approach
By applying this tool , we got very quick results . We had the chance to look through the eyes of different parties in the first meetings and built the new process with this perspective .
When we look at the results , there was a serious simplification and acceleration in the process , while an increase in our warehouse - related costs occurred . We will review and try to optimize these costs .
It is very valuable to recognize such problems before moving all projects to the new process . Learning launch technique gives us this opportunity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge & Selection
I was working in my company 's corporate sales department before . We had problems with both internal and external customers in device offer , sales and delivery processes due to long and cumbersome process steps .
At the beginning of the process , customers asked for device offers , but since the offer process between us and the suppliers was too long , our return to customers was delayed . At this stage , customers either gave up or made purchases through another channel . When the customer decided to buy a device from us , we could have a delay in the stock and supply process due to the fact that we do not have our own stock and we sell through our suppliers .
The dysfunction of the processes also caused loss of customers and income . We had to stop this loss as quickly as possible and meet our revenue targets before the end of the year .
Our challenge was to develop these processes in a way that would make all related channels concerned happy .
We built a small project group . We decided to use the learning launch technique to achieve the result quickly . Learning launch is a a small experiment that tests your new idea in the real marketplace .
Application
We met with salespeople in small groups and various mixed customer group . As a result of these meetings , we realized that the offer volume is too high ; but the rate of return to sale is very low . To test this assumption , we focused on the prioritization of the offers . We decided to establish a pilot group and evaluate and prioritize the sales opportunities in daily meetings .
We accelerated the offer process of priority opportunities from daily meetings , but there were still delays due to stock and suppliers at the point of sale .
We met again our project group and evaluate the situation . We concluded that at least in the first stage buy - sell process of best - selling products should be shortened . For our second learning launch , we estimated monthly sales of best - selling products and we have taken the necessary actions to make the purchases in advance and bring the products to the warehouse .
In this way , we have eliminated our supplier and stock waiting times when sales are realized . We have been able to deliver devices to our customers on the same day from our own stock .
Insight & Approach
By applying this tool , we got very quick results . We had the chance to look through the eyes of different parties in the first meetings and built the new process with this perspective .
When we look at the results , there was a serious simplification and acceleration in the process , while an increase in our warehouse - related costs occurred . We will review and try to optimize these costs .
It is very valuable to recognize such problems before moving all projects to the new process . Learning launch technique gives us this opportunity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21871 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
As a part of Technology and Innovations sector in my company , our daily task is to find and recognize good ideas , to start new businesses and fulfill our company strategy . My biggest challenge was not how to get a new idea , than what to do with an idea once when you have it . How to do research in the most efficient way , how to collect valuable data , how to analyze the data once you collect it , when to invest more resources into an idea or when to kill it if it is not good enough ? Ideas are all around us , ideas are not unique ( if the idea is unique , then there is probably no need for it ) , the challenge was how to do the next step and decide is it worth it to invest in it .
Selection
After many tries , the Learning Launch tool crystallized as a really good solution for my problem . Watching Learning Launch Tool lecture from Norbert Nie , it helped me to structure my thinking , and improve the process I used in my daily work . Now the decision process is much faster because I make a decision based on much better data . A learning launch is a quick and inexpensive experiment which enables to gather market data to determine whether a business idea is good enough to conduct detailed research and to invest further time , people and resources .
Application
Starting from zero , the process started with many questions and the small game which I applied as follows :
Write on the paper as much as possible target groups in 5 minutes .
o Mark with 1 - 3 how easy is to reach every specific target group . o Mark with 1 - 3 weather this target group has money . o Mark with 1 - 3 if this target group is already using our products .
Summarize the points for each group , and choose top 3 target groups with maximum
points .
Create one unique target group out of 3 chosen groups . Prepare a questionnaire for the chosen target group . Go out , locate your target group and conduct interviews . Analyze collected data , search for patterns and possibilities . Define the problems from
the specific target group . Reclassify problems to the urgency of solving the problem .
Define possible solutions for the biggest and the most urgent problem , and explain it in
three different versions .
Choose the best solution for the chosen target group , describe it briefly , define key
features , answer “ What is ” questions :
o What is … ? – solution enabling ; unlikely ; value proposition to a particular target
group ; execution strategy ; competitor reaction .
Define what you do n’t know . Separate out the unknowns that matter — the critical assumptions on which the new
business rests — from the ones that do n’t .
Design the hypothesis - testing experiment .
o Design the series of small moves to gather data to test whether or not these
assumptions turn out to be true after product launch .
Find perspective customer and test a prototype . Based on the outcome of the test , continue to pursue the new initiative , refine it and
improve it , or kill it .
After enough research through the learning launch to assure the new idea , move to
staging a roll - out of the idea .
This tool did n’t help me much to find out what are unknowns that matter , and how to define critical assumptions . If assumptions are defined wrongly , hypothesis - testing will result with wrong results that will bring you to the wrong path and wrong decision .
Insight
This tool helped me to structure ideation process and to create a cookbook for developing new ideas . This cookbook can be transferred to a checklist that will help you not to forget any step in an ideation process ever again .
Approach
I will use the same tool again for sure , next time I ’ll try to improve finding unknowns and defining critical assumptions , and how to conduct the whole process in the team with more people involved , because more people means more perspectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
As a part of Technology and Innovations sector in my company , our daily task is to find and recognize good ideas , to start new businesses and fulfill our company strategy . My biggest challenge was not how to get a new idea , than what to do with an idea once when you have it . How to do research in the most efficient way , how to collect valuable data , how to analyze the data once you collect it , when to invest more resources into an idea or when to kill it if it is not good enough ? Ideas are all around us , ideas are not unique ( if the idea is unique , then there is probably no need for it ) , the challenge was how to do the next step and decide is it worth it to invest in it .
Selection
After many tries , the Learning Launch tool crystallized as a really good solution for my problem . Watching Learning Launch Tool lecture from Norbert Nie , it helped me to structure my thinking , and improve the process I used in my daily work . Now the decision process is much faster because I make a decision based on much better data . A learning launch is a quick and inexpensive experiment which enables to gather market data to determine whether a business idea is good enough to conduct detailed research and to invest further time , people and resources .
Application
Starting from zero , the process started with many questions and the small game which I applied as follows :
Write on the paper as much as possible target groups in 5 minutes .
o Mark with 1 - 3 how easy is to reach every specific target group . o Mark with 1 - 3 weather this target group has money . o Mark with 1 - 3 if this target group is already using our products .
Summarize the points for each group , and choose top 3 target groups with maximum
points .
Create one unique target group out of 3 chosen groups . Prepare a questionnaire for the chosen target group . Go out , locate your target group and conduct interviews . Analyze collected data , search for patterns and possibilities . Define the problems from
the specific target group . Reclassify problems to the urgency of solving the problem .
Define possible solutions for the biggest and the most urgent problem , and explain it in
three different versions .
Choose the best solution for the chosen target group , describe it briefly , define key
features , answer “ What is ” questions :
o What is … ? – solution enabling ; unlikely ; value proposition to a particular target
group ; execution strategy ; competitor reaction .
Define what you do n’t know . Separate out the unknowns that matter — the critical assumptions on which the new
business rests — from the ones that do n’t .
Design the hypothesis - testing experiment .
o Design the series of small moves to gather data to test whether or not these
assumptions turn out to be true after product launch .
Find perspective customer and test a prototype . Based on the outcome of the test , continue to pursue the new initiative , refine it and
improve it , or kill it .
After enough research through the learning launch to assure the new idea , move to
staging a roll - out of the idea .
This tool did n’t help me much to find out what are unknowns that matter , and how to define critical assumptions . If assumptions are defined wrongly , hypothesis - testing will result with wrong results that will bring you to the wrong path and wrong decision .
Insight
This tool helped me to structure ideation process and to create a cookbook for developing new ideas . This cookbook can be transferred to a checklist that will help you not to forget any step in an ideation process ever again .
Approach
I will use the same tool again for sure , next time I ’ll try to improve finding unknowns and defining critical assumptions , and how to conduct the whole process in the team with more people involved , because more people means more perspectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16604 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Barbie Refaat
OTP 215
Design Thinking for Innovation
1 . Challenge : Describe your challenge , including all relevant information .
My functions include preparing loan documents for client signature and reviewing
accounts and preparing them for loan release . There are quotas our team needs to reach
monthly and annually in terms of loan amount . Aside from the quotas , there are also
reports that need to be done within the month . The challenge here is how to avoid bulk
transactions during month end , especially if majority of these accounts are from out of
town .
The market is divided according to referral : Branches , Developers / Brokers , or Direct
Usually the accounts that take much time in documentation and booking come from out
of town branches / developers since it can take more than two days to process or deliver
the documents for signature or notarization . It can also be a challenge when some
documents have lacking signatures or lacking requirements . The main challenge is how
to make work faster and avoid bulk transactions during month end to ensure better
efficiency .
This challenge is more of an internal challenge , but will then have a great impact to
customer experience .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture
references ) .
The tool that I selected for my challenge is learning launch . It is a tool that turn ideas into
experiments in order to test a hypothesis . It is figuring out what the customers and the
organization need . It is to get the truth and then the truth either confirms or dis - confirms
your assumptions . A learning launch is a learning experiment conducted quickly and
cheaply to gather market - driven data .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I applied learning launch tool by groupthink and gathering facts and data from our team ,
as well as our partner branches , developers and brokers . The data gathered included
amount of work load , delays in transmitting of documents , lack of training and inconsistent
mode of communication upon follow up of account status . The tool gave us ideas on how
to document and book at a faster pace such as creating a database specific to each
branch or developer wherein it will serve as a tool for account updates , and shall also
include security protocols in order to protect privacy of the bank and its customers . The
database is then tested inside the organization and then tested by our business partners
to check if it can indeed solve our problems and if it will improve our processes .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about
design thinking more broadly ) .
It is important to get the insights of the entire team to know the truth and to gather ideas .
Using the learning launch tool , we understand the team better , we challenge
assumptions , and redefine problems in an attempt to identify alternative strategies and
solutions which provides a solution - based approach to solving problems and overcoming
challenges , therefore we are able to innovate and create new technologies that can
improve efficiency .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I would probably add or make use of other tools like visualization and mind mapping tool
since these would create a more effective way on finding out how to make work processes
easier and faster . Mind mapping can also be used to generate , visualize , structure , and
classify ideas to look for patterns and insights .
| EMAIL:
ID_NUM:
NAME_STUDENT: Barbie Refaat
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Barbie Refaat
OTP 215
Design Thinking for Innovation
1 . Challenge : Describe your challenge , including all relevant information .
My functions include preparing loan documents for client signature and reviewing
accounts and preparing them for loan release . There are quotas our team needs to reach
monthly and annually in terms of loan amount . Aside from the quotas , there are also
reports that need to be done within the month . The challenge here is how to avoid bulk
transactions during month end , especially if majority of these accounts are from out of
town .
The market is divided according to referral : Branches , Developers / Brokers , or Direct
Usually the accounts that take much time in documentation and booking come from out
of town branches / developers since it can take more than two days to process or deliver
the documents for signature or notarization . It can also be a challenge when some
documents have lacking signatures or lacking requirements . The main challenge is how
to make work faster and avoid bulk transactions during month end to ensure better
efficiency .
This challenge is more of an internal challenge , but will then have a great impact to
customer experience .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture
references ) .
The tool that I selected for my challenge is learning launch . It is a tool that turn ideas into
experiments in order to test a hypothesis . It is figuring out what the customers and the
organization need . It is to get the truth and then the truth either confirms or dis - confirms
your assumptions . A learning launch is a learning experiment conducted quickly and
cheaply to gather market - driven data .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
I applied learning launch tool by groupthink and gathering facts and data from our team ,
as well as our partner branches , developers and brokers . The data gathered included
amount of work load , delays in transmitting of documents , lack of training and inconsistent
mode of communication upon follow up of account status . The tool gave us ideas on how
to document and book at a faster pace such as creating a database specific to each
branch or developer wherein it will serve as a tool for account updates , and shall also
include security protocols in order to protect privacy of the bank and its customers . The
database is then tested inside the organization and then tested by our business partners
to check if it can indeed solve our problems and if it will improve our processes .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about
design thinking more broadly ) .
It is important to get the insights of the entire team to know the truth and to gather ideas .
Using the learning launch tool , we understand the team better , we challenge
assumptions , and redefine problems in an attempt to identify alternative strategies and
solutions which provides a solution - based approach to solving problems and overcoming
challenges , therefore we are able to innovate and create new technologies that can
improve efficiency .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I would probably add or make use of other tools like visualization and mind mapping tool
since these would create a more effective way on finding out how to make work processes
easier and faster . Mind mapping can also be used to generate , visualize , structure , and
classify ideas to look for patterns and insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Barbie Refaat"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13198 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking : A way to leverage digital transformation on credit unions in Latin America
Challenge For the last three years , I ’ve working with credit unions in Latin America to leverage their digital transformation . Most of these organizations have born as local and very little , their leaders and manager are usually people with very limited formation and skills .
But , some of them grow and become as important and complex as a traditional local bank . In this process they tend to lose their AND : the main objective of credit unions is to empower their associates , give them a feeling of community and has the sensibility of their needs as persons that are immerse into their families , their little business , their jobs .
So , the challenge is to design digital solutions that must resolve many of the internal complexity of credit , investments and saving banking process meanwhile it preserves and reinforce the credit union and that sense of engagement and attachment .
Selection I did select Storytelling .
It seems to me the most appropriate tool because the challenge of Credit Unions is to build and keep strong connections with their customers .
Credit Unions are quite different to typical banks . A customer of a credit union demands a personalized communication , thy expect to be known as individuals .
The use of Storytelling – it was my hypothesis – would rebuild a personal connection between the employees and the customer . It would help to create an emotional attachment .
Rather than think in generic ideas o solution , the personification of customers in all their dimensions will leverage a real digital transformation where the solutions will be oriented to create value to the customer .
Storytelling it ’s a great tool to understand and discover relevant insights to improve the customer experience and generate real value .
Application
The “ what is ” question For this phase we use Customer Persona , Collage and Customer Journey Maps .
We move a relevant group or people to a big open space ( no chairs , just cushion on the floor ) and we introduce them the concepts of the tools , we illustrated with one of two examples using the tell story format , we developed a little example and them , we let the participants work .
Usually we have at least four teams of four members each one and they have the assignment to build a Customer Persona Profile . It ’s is amazing the quantity and the quality of useful information that is collected .
Then , every team has to expose to the other teams their Customer Persona in order to get feedback .
The next assignment for each team is to locate three people ( actual customers ) that fulfill – reasonably- the Customer Persona and using the Collage technique to build and Empathy Map .
The next step is to use these insights to build the actual Customer Journey Map . Because the feelings are the main stone of the Customer Journey , those previous activities give them a perfect background to perform a high - quality job .
And we finish this phase with a curate activity to identify a minimum of three and a maximum of five common problems that our final customers have .
At the end , we have and excellent knowledge of the current situation that let us to continue with the next phase .
The “ what if ” question For this phase , we use the common problems that we identified previously and we rearrange our teams . Using post - if in a very big blackboard we start to receive ideas and make a previous classification .
We use also the personification technique , where one of the members of another team has to assume the role of one of the customer personas and give feedback about each one of the ideas .
Together , we decide how many ideas are we going to consider to build a new ideal Customer Journey Map .
The “ what wow ” question In this phase , the teams build a new customer journey map and they incorporate the preselect ideas .
We encourage the use of all the preselected and qualified ideas in this new customer journey map .
We use many pictures for the creation and at the end it must be possible to write a fluent story that describes each activity , felling of the customer and also the felling of the people in charge to interact with the customer .
We use mockups in those cases where it is required interaction , for physical spaces and for digital tools .
Once the new customer journey is built and we have the support material ( stories and mockups ) . We initiate another discovery activity with a customer focus group for a final validation .
We prefer the implementation of ideas the requires one month or least to implement , because it allows us to verify .
The “ what works ” question We implement the idea and start the follow up activities in order to get feedback . Sometimes we have to introduce minor adjustments , but in other cases , we decide to change or archive the idea .
Every time we confirm success , we communicate it to all the organization using very positive messages and giving a small gift to the members of the teams . The use of patch with phrases as “ I ’m part or the team that made it possible ” has given us great satisfaction .
Insight The use of Storytelling gave more than I expected .
It not only let us design in an incremental way real value solution that were validated by real customers .
But , probably the must relevant thing , I learned that I can get better results if I use the knowledge and skills or the internal people . The traditional approach to digital transformation is the implementation of “ best practices ” to optimize the process in terms of time and cost but not necessary since the customer experience perspective .
Using Storytelling let us to get a deep comprehension of what is important for the customer and how can an organization as a credit union , design and orchestrate internally with the support of digital tools beautiful and very different solutions to gain fidelity , satisfaction and engagement .
Approach Next time I would like to emphasis in the concept of “ value generation ” and less in technology .
When I started , I had and objective : to find the best way to introduce digital tools to improve the customer experience . But I did realize that technology is just on piece of this kind of integral solutions . In many cases , the support of technology was marginal , and the insights and ideas not necessarily required technology changes .
I also would like to have teens with more diverse people . The teens I defined were selected by silos or departments . During the activities of the “ what if ” , if was absolutely evident the great value and richness of the insights and ideas that emerged of the interaction of people of different areas , skills and formation .
I would be nice if I convince the top manager to participate just as spectators because some of them were skeptical . They have doubts and fears that did affect the confidence of the teams .
And I would like to work with more support material , more colors , more sketches , more graphics , more things to release people creativity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking : A way to leverage digital transformation on credit unions in Latin America
Challenge For the last three years , I ’ve working with credit unions in Latin America to leverage their digital transformation . Most of these organizations have born as local and very little , their leaders and manager are usually people with very limited formation and skills .
But , some of them grow and become as important and complex as a traditional local bank . In this process they tend to lose their AND : the main objective of credit unions is to empower their associates , give them a feeling of community and has the sensibility of their needs as persons that are immerse into their families , their little business , their jobs .
So , the challenge is to design digital solutions that must resolve many of the internal complexity of credit , investments and saving banking process meanwhile it preserves and reinforce the credit union and that sense of engagement and attachment .
Selection I did select Storytelling .
It seems to me the most appropriate tool because the challenge of Credit Unions is to build and keep strong connections with their customers .
Credit Unions are quite different to typical banks . A customer of a credit union demands a personalized communication , thy expect to be known as individuals .
The use of Storytelling – it was my hypothesis – would rebuild a personal connection between the employees and the customer . It would help to create an emotional attachment .
Rather than think in generic ideas o solution , the personification of customers in all their dimensions will leverage a real digital transformation where the solutions will be oriented to create value to the customer .
Storytelling it ’s a great tool to understand and discover relevant insights to improve the customer experience and generate real value .
Application
The “ what is ” question For this phase we use Customer Persona , Collage and Customer Journey Maps .
We move a relevant group or people to a big open space ( no chairs , just cushion on the floor ) and we introduce them the concepts of the tools , we illustrated with one of two examples using the tell story format , we developed a little example and them , we let the participants work .
Usually we have at least four teams of four members each one and they have the assignment to build a Customer Persona Profile . It ’s is amazing the quantity and the quality of useful information that is collected .
Then , every team has to expose to the other teams their Customer Persona in order to get feedback .
The next assignment for each team is to locate three people ( actual customers ) that fulfill – reasonably- the Customer Persona and using the Collage technique to build and Empathy Map .
The next step is to use these insights to build the actual Customer Journey Map . Because the feelings are the main stone of the Customer Journey , those previous activities give them a perfect background to perform a high - quality job .
And we finish this phase with a curate activity to identify a minimum of three and a maximum of five common problems that our final customers have .
At the end , we have and excellent knowledge of the current situation that let us to continue with the next phase .
The “ what if ” question For this phase , we use the common problems that we identified previously and we rearrange our teams . Using post - if in a very big blackboard we start to receive ideas and make a previous classification .
We use also the personification technique , where one of the members of another team has to assume the role of one of the customer personas and give feedback about each one of the ideas .
Together , we decide how many ideas are we going to consider to build a new ideal Customer Journey Map .
The “ what wow ” question In this phase , the teams build a new customer journey map and they incorporate the preselect ideas .
We encourage the use of all the preselected and qualified ideas in this new customer journey map .
We use many pictures for the creation and at the end it must be possible to write a fluent story that describes each activity , felling of the customer and also the felling of the people in charge to interact with the customer .
We use mockups in those cases where it is required interaction , for physical spaces and for digital tools .
Once the new customer journey is built and we have the support material ( stories and mockups ) . We initiate another discovery activity with a customer focus group for a final validation .
We prefer the implementation of ideas the requires one month or least to implement , because it allows us to verify .
The “ what works ” question We implement the idea and start the follow up activities in order to get feedback . Sometimes we have to introduce minor adjustments , but in other cases , we decide to change or archive the idea .
Every time we confirm success , we communicate it to all the organization using very positive messages and giving a small gift to the members of the teams . The use of patch with phrases as “ I ’m part or the team that made it possible ” has given us great satisfaction .
Insight The use of Storytelling gave more than I expected .
It not only let us design in an incremental way real value solution that were validated by real customers .
But , probably the must relevant thing , I learned that I can get better results if I use the knowledge and skills or the internal people . The traditional approach to digital transformation is the implementation of “ best practices ” to optimize the process in terms of time and cost but not necessary since the customer experience perspective .
Using Storytelling let us to get a deep comprehension of what is important for the customer and how can an organization as a credit union , design and orchestrate internally with the support of digital tools beautiful and very different solutions to gain fidelity , satisfaction and engagement .
Approach Next time I would like to emphasis in the concept of “ value generation ” and less in technology .
When I started , I had and objective : to find the best way to introduce digital tools to improve the customer experience . But I did realize that technology is just on piece of this kind of integral solutions . In many cases , the support of technology was marginal , and the insights and ideas not necessarily required technology changes .
I also would like to have teens with more diverse people . The teens I defined were selected by silos or departments . During the activities of the “ what if ” , if was absolutely evident the great value and richness of the insights and ideas that emerged of the interaction of people of different areas , skills and formation .
I would be nice if I convince the top manager to participate just as spectators because some of them were skeptical . They have doubts and fears that did affect the confidence of the teams .
And I would like to work with more support material , more colors , more sketches , more graphics , more things to release people creativity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15668 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge and Selection :
In my job , working with a corporate consulting firm , my biggest daily challenge
lies in public speaking and doing presentations to our stakeholders , the media or
clients . Usually I ’ll be tasked with presenting an idea , strategy or information to a body
of individuals whom I ’ve never met and while I ’m usually versed and confident in the
information I have to deliver , the challenge lies in what approach I should use to appeal
and engage the group I ’m presenting to in a clear , concise manner .
Even before taking a course on Design Innovation , I ’ve always found Storytelling
to be an effective tool in addressing this challenge because it does n’t matter where
people come from and who they are , they all love and can relate to a good story . The
concept of storytelling , which is to deliver your message in a fun , engaging , sequenced
manner , allows you to be clear and comprehensive in your deliverance and makes it
easy for the audience to capture the essence of your presentation , that is , the important
part which you want everyone to take away .
Application :
In each of my presentations , I would incorporate storytelling differently ,
depending on two factors ; who I ’m presenting to and what I ’m presenting on . I usually
ask myself what is the best way to use this tool in my presentation . In a recent
presentation , where I was tasked with presenting a new idea to the board , I used a
backstory to introduce a common issue in our market . This method worked because it
not only engaged each of the members but it also appealed to their emotions . They were
able to grasp the concept of the issue clearly and later in my presentation , after
introducing the idea which could potentially solve the issue , I was able to come back to
my story and apply this information , giving a clear demonstration of how the idea
presented can solve the issue . This led to this presentation being successful in delivering
the essence of my idea and creating a similar vision in each of their minds .
Insight and Approach :
Public speaking , especially presenting a relatively new idea to group of esteemed
individuals whom you are fairly acquainted with is a nerve - wracking task . How to
appeal to your audience and ensure everyone is engaged long enough to grasp a similar
idea of what you ’re trying to present is not the easiest thing to do . However , by using
storytelling I was able to demonstrate my idea step by step in a clear and
comprehensive manner . My audience was engaged and I felt confident in my
presentation because I was able to appeal to their senses and plant a similar vision in
their minds at the end of my presentation . That ’s the beauty of storytelling .
In an effort to be more effective when using this tool , I would suggest using
visual or audio or both materials / props . A simple brochure or visual map can also
contribute to enhance the results of using this tool . Another effective and fun way to use
this tool is to involve your members , speak directly to them , include them in your story
so they stay engaged and are able to receive the message . If the challenge involves
engaging a diverse group of individuals and controlling the narrative and how you
deliver it , then storytelling is a great tool to use .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge and Selection :
In my job , working with a corporate consulting firm , my biggest daily challenge
lies in public speaking and doing presentations to our stakeholders , the media or
clients . Usually I ’ll be tasked with presenting an idea , strategy or information to a body
of individuals whom I ’ve never met and while I ’m usually versed and confident in the
information I have to deliver , the challenge lies in what approach I should use to appeal
and engage the group I ’m presenting to in a clear , concise manner .
Even before taking a course on Design Innovation , I ’ve always found Storytelling
to be an effective tool in addressing this challenge because it does n’t matter where
people come from and who they are , they all love and can relate to a good story . The
concept of storytelling , which is to deliver your message in a fun , engaging , sequenced
manner , allows you to be clear and comprehensive in your deliverance and makes it
easy for the audience to capture the essence of your presentation , that is , the important
part which you want everyone to take away .
Application :
In each of my presentations , I would incorporate storytelling differently ,
depending on two factors ; who I ’m presenting to and what I ’m presenting on . I usually
ask myself what is the best way to use this tool in my presentation . In a recent
presentation , where I was tasked with presenting a new idea to the board , I used a
backstory to introduce a common issue in our market . This method worked because it
not only engaged each of the members but it also appealed to their emotions . They were
able to grasp the concept of the issue clearly and later in my presentation , after
introducing the idea which could potentially solve the issue , I was able to come back to
my story and apply this information , giving a clear demonstration of how the idea
presented can solve the issue . This led to this presentation being successful in delivering
the essence of my idea and creating a similar vision in each of their minds .
Insight and Approach :
Public speaking , especially presenting a relatively new idea to group of esteemed
individuals whom you are fairly acquainted with is a nerve - wracking task . How to
appeal to your audience and ensure everyone is engaged long enough to grasp a similar
idea of what you ’re trying to present is not the easiest thing to do . However , by using
storytelling I was able to demonstrate my idea step by step in a clear and
comprehensive manner . My audience was engaged and I felt confident in my
presentation because I was able to appeal to their senses and plant a similar vision in
their minds at the end of my presentation . That ’s the beauty of storytelling .
In an effort to be more effective when using this tool , I would suggest using
visual or audio or both materials / props . A simple brochure or visual map can also
contribute to enhance the results of using this tool . Another effective and fun way to use
this tool is to involve your members , speak directly to them , include them in your story
so they stay engaged and are able to receive the message . If the challenge involves
engaging a diverse group of individuals and controlling the narrative and how you
deliver it , then storytelling is a great tool to use .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12635 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling Tool
Challenge :
Experience in the digital advertising space indicates that it is an adaptive and innovative industry , but one in which opportunities for employing the hallmarks of design thinking for innovation abound . My work involves particular focus on search marketing , so I am continually surrounded by reams of high quality data about what people are looking for and how they are doing so , along with contextual and demographic signals forming a fuller picture of these seekers and their needs . As such , I found this course ’s emphasis on design thinking as a “ human centered ” undertaking informed by a sympathetic and empathetic mindset particularly striking .
With high volumes of anonymized , yet specific , data signals constantly accruing , there is an element of insight into real - time human needs , but the full picture of the customer ’s journey and the deeper motivations behind what they are searching can remain obscure . When deciding how to deploy media budget across various digital tactics that span the conversion funnel from consideration to purchase , one is inclined to optimize against the metrics observed in association with a wide range of categorical data . Using a this data in a reactive manner naturally limits the ability to preemptively position campaigns in response to emerging search trends . Arriving at conclusions about what users want based on this data , in isolation , may lead to missing both unarticulated needs and opportunities to cross- pollinate ideas of what “ wows ” and “ works ” with those helping to bring new products to market .
Selection :
Toward the end of the course , I was particularly struck by Saeid referencing Rilke ’s advice to “ live the questions ” and “ live your way into the answer . ” This quote underscored the importance of the storytelling tool for design thinking , particularly within the context of the challenge above . As touched upon in the course material , I am seeking to move beyond the restrictions on investigating new ideas when working with large data sets from the past , and instead see what “ thinking in time ” uncovers above the separation between “ what is ” and a version of “ what if ” that that ultimately “ wows . ” I think that the relatable , human - centric aspect of storytelling can play an important role in knowledge gathering and brainstorming among multiple stakeholders in an organization , as well as building narratives of customer experience to inform innovation . Recalling the George and Geoff example from the course , I believe that this tool can help avoid the stagnation of data paralysis and provide a relatable framework for quickly testing new ideas .
Application :
While I have not been able to fully test the storytelling tool in the digital / search advertising context yet , I do have ideas for how to approach doing so . I believe it would be helpful to augment regular cross- functional standup / status meetings with a storytelling component . While meetings of this type can result in helpful collaboration , it is easy for these sessions to slip into a round - robin recount of “ what you ’re working on ” that washes over many attendees that are focused on other day - to - day roles . Even if everyone can coordinate effectively to discharge their existing obligations , doing so does not necessarily foster innovation ; everyone speaks a slightly different dialect of the brand ’s language .
In his statement on the storytelling tool , Jesus Brown said , “ every great brand has a story . ” Turning standup meeting attendees into brand storytellers will help everyone speak in a mutually intelligible and engaging way . I propose sending these stakeholders home with a top performing and a low
performing product on a regular cadence , with the task to return to the next scheduled meeting with a few sentence story about their experience using the products themselves . To augment any formal ethnographic research efforts in progress , engaging family , friends , and community members in this product trial experience would be strongly encouraged . After everyone has told their stories , a brief comment session to surface highlights and commonalities will be key to translate these experiences into potential innovation . To ensure that current or future insights arising from these experiences are not lost , record keeping of the stories told at each meeting would rotate equally among the attendees on an ongoing basis .
Insight :
I hope that the standup meeting approach can embody Jesus Brown ’s view that storytelling “ creates a cause ” and can serve to encapsulate a digestible combination of data , hard facts , and a recommendation . In doing so , different stakeholders normally tasked with bringing a brand ’s various products to market will be forced to develop real world experience with a host of items , thereby thinking of them with a customer empathy mindset . Members of marketing , finance , and R&D who may view some products simply as SKUs around which various historical metrics gather , will now see them as parts of their everyday lives . The customer has no conception of these internal metrics , they only know their own experiences , yet these experiences are the arbiter of these metrics ’ favorability . Developing these experiences within the company will allow for more rapid prototyping of solutions to the pain points or needs discovered firsthand . Because everyone will be talking in everyday language , rather than metrics , a greater sense of comfort about placing “ small bets quickly ” will arise . Rather than waiting for some sense of certainty to arise from a statistically significant slice of the search marketing pool exhibiting a certain inclination , marketing coverage can reach out and address those revealed needs earlier , all while informing product development around those needs .
Approach :
In developing this recommended storytelling method , I recognized some potential shortcomings and limitations . Depending on the meeting cadence and nature of the product or service at hand , not all team members may be capable of testing on their own . Additionally , while the storytelling method is intended to foster easier conversation through natural discussion , some participants may be nervous about “ performing ” their personal story among a group of colleagues . To this end , the context may dictate written ( and potentially anonymous ) feedback from the team as a preferred method that reveals even more honest opinions that are likely closer to those of real customers . If time and resources to digest insights allow , this written feedback concept could be extended to the company as a whole in a suggestion - box manner . This method would encourage deeper engagement and customer empathy across the organization . More experience touchpoints can provide a quicker path from “ what is ” to “ what works ” by allowing stakeholders to step out of their internal conception of the product and into that of the customer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling Tool
Challenge :
Experience in the digital advertising space indicates that it is an adaptive and innovative industry , but one in which opportunities for employing the hallmarks of design thinking for innovation abound . My work involves particular focus on search marketing , so I am continually surrounded by reams of high quality data about what people are looking for and how they are doing so , along with contextual and demographic signals forming a fuller picture of these seekers and their needs . As such , I found this course ’s emphasis on design thinking as a “ human centered ” undertaking informed by a sympathetic and empathetic mindset particularly striking .
With high volumes of anonymized , yet specific , data signals constantly accruing , there is an element of insight into real - time human needs , but the full picture of the customer ’s journey and the deeper motivations behind what they are searching can remain obscure . When deciding how to deploy media budget across various digital tactics that span the conversion funnel from consideration to purchase , one is inclined to optimize against the metrics observed in association with a wide range of categorical data . Using a this data in a reactive manner naturally limits the ability to preemptively position campaigns in response to emerging search trends . Arriving at conclusions about what users want based on this data , in isolation , may lead to missing both unarticulated needs and opportunities to cross- pollinate ideas of what “ wows ” and “ works ” with those helping to bring new products to market .
Selection :
Toward the end of the course , I was particularly struck by Saeid referencing Rilke ’s advice to “ live the questions ” and “ live your way into the answer . ” This quote underscored the importance of the storytelling tool for design thinking , particularly within the context of the challenge above . As touched upon in the course material , I am seeking to move beyond the restrictions on investigating new ideas when working with large data sets from the past , and instead see what “ thinking in time ” uncovers above the separation between “ what is ” and a version of “ what if ” that that ultimately “ wows . ” I think that the relatable , human - centric aspect of storytelling can play an important role in knowledge gathering and brainstorming among multiple stakeholders in an organization , as well as building narratives of customer experience to inform innovation . Recalling the George and Geoff example from the course , I believe that this tool can help avoid the stagnation of data paralysis and provide a relatable framework for quickly testing new ideas .
Application :
While I have not been able to fully test the storytelling tool in the digital / search advertising context yet , I do have ideas for how to approach doing so . I believe it would be helpful to augment regular cross- functional standup / status meetings with a storytelling component . While meetings of this type can result in helpful collaboration , it is easy for these sessions to slip into a round - robin recount of “ what you ’re working on ” that washes over many attendees that are focused on other day - to - day roles . Even if everyone can coordinate effectively to discharge their existing obligations , doing so does not necessarily foster innovation ; everyone speaks a slightly different dialect of the brand ’s language .
In his statement on the storytelling tool , Jesus Brown said , “ every great brand has a story . ” Turning standup meeting attendees into brand storytellers will help everyone speak in a mutually intelligible and engaging way . I propose sending these stakeholders home with a top performing and a low
performing product on a regular cadence , with the task to return to the next scheduled meeting with a few sentence story about their experience using the products themselves . To augment any formal ethnographic research efforts in progress , engaging family , friends , and community members in this product trial experience would be strongly encouraged . After everyone has told their stories , a brief comment session to surface highlights and commonalities will be key to translate these experiences into potential innovation . To ensure that current or future insights arising from these experiences are not lost , record keeping of the stories told at each meeting would rotate equally among the attendees on an ongoing basis .
Insight :
I hope that the standup meeting approach can embody Jesus Brown ’s view that storytelling “ creates a cause ” and can serve to encapsulate a digestible combination of data , hard facts , and a recommendation . In doing so , different stakeholders normally tasked with bringing a brand ’s various products to market will be forced to develop real world experience with a host of items , thereby thinking of them with a customer empathy mindset . Members of marketing , finance , and R&D who may view some products simply as SKUs around which various historical metrics gather , will now see them as parts of their everyday lives . The customer has no conception of these internal metrics , they only know their own experiences , yet these experiences are the arbiter of these metrics ’ favorability . Developing these experiences within the company will allow for more rapid prototyping of solutions to the pain points or needs discovered firsthand . Because everyone will be talking in everyday language , rather than metrics , a greater sense of comfort about placing “ small bets quickly ” will arise . Rather than waiting for some sense of certainty to arise from a statistically significant slice of the search marketing pool exhibiting a certain inclination , marketing coverage can reach out and address those revealed needs earlier , all while informing product development around those needs .
Approach :
In developing this recommended storytelling method , I recognized some potential shortcomings and limitations . Depending on the meeting cadence and nature of the product or service at hand , not all team members may be capable of testing on their own . Additionally , while the storytelling method is intended to foster easier conversation through natural discussion , some participants may be nervous about “ performing ” their personal story among a group of colleagues . To this end , the context may dictate written ( and potentially anonymous ) feedback from the team as a preferred method that reveals even more honest opinions that are likely closer to those of real customers . If time and resources to digest insights allow , this written feedback concept could be extended to the company as a whole in a suggestion - box manner . This method would encourage deeper engagement and customer empathy across the organization . More experience touchpoints can provide a quicker path from “ what is ” to “ what works ” by allowing stakeholders to step out of their internal conception of the product and into that of the customer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21514 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch tool
Challenge
We were designing the telco offerings to launch for Indonesia market . We had to decide the product ( including which pain points we take up ) along with pricing to increase the number of transactions at a low acquisition cost . Product in Telco means the base plan that customer subscribes ( Data in GB , Voice in Mins , SMS in count along with pricing and validity of the package )
We had conducted interviews to understand the key pain points in the market and designed a solution . Before we invested more money into marketing the new ideas and developing full blown solutions , we wanted to be sure that the solution we had ideated would result in better outcomes ( ie . Increased transactions and increased transactions at low customer acquisition cost )
Selection of the Tool
We selected learning launch technique because of the following reasons .
• We had done a business plan with quite a key assumption on payback period , demand ,
penetration , and revenue . But as presented in the lectures , these were guesses .
• We did not have past data to support our assumptions across multiple ideas . • Since we had multiple ideas and key assumptions for which we did not have data to
support , we went for learning launches tool .
Also , for the solution that we designed to solve the customer pain point , customer execution and defensibility assumptions , the main one where our confidence level was low was around customer assumptions . So , we took up the customer assumptions to validate that using learning launches .
Application
We listed down the key assumptions on our solution on why our solution will solve the problem better than the current alternative options available for the customer . They key assumptions were-
a ) Enabling the customer to buy online would increase the gross adds owing
convenience and COVID-19 - related behavioural change ; They are more comfortable buying in branded websites .
b ) Enabling the Customers to buy from ecommerce stores ( such as amazon ) would
increase the number of transactions as they are more comfortable because they have done that multiple times in the past .
c ) Offering customers with extremely high data packages and unlimited plans will result
in more transactions Customers data usage has increased owing to CoVID-19 .
Once we designed our key assumptions , we designed tests by creating a website and ads online and tested for increase in conversion rate as the success metric to pick the ideas to execute .
Insights and learnings
Insight : Reflection on the design thinking process
• The key insight I got from this exercise was , this provided us with unquestionable data
to support our business plan .
• Usually , when we are faced with uncertain circumstances , the idea that wins and is
eventually launched is the idea approved by the senior most member in the group . But in this case , the idea that was approved was supported by data .
Insight : Reflections related to the challenge
• It was clear that out of the 3 ideas , idea # 1 was not a good idea , whereas ideas # 2 and
# 3 worked well .
Learnings
One thing we could have done better is to test these assumptions for a segment . In the current form , although , it was unsegmented , we could get a baseline in terms of the success of the initiative , but we could n’t get many insights into why because the reasons are segmented .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch tool
Challenge
We were designing the telco offerings to launch for Indonesia market . We had to decide the product ( including which pain points we take up ) along with pricing to increase the number of transactions at a low acquisition cost . Product in Telco means the base plan that customer subscribes ( Data in GB , Voice in Mins , SMS in count along with pricing and validity of the package )
We had conducted interviews to understand the key pain points in the market and designed a solution . Before we invested more money into marketing the new ideas and developing full blown solutions , we wanted to be sure that the solution we had ideated would result in better outcomes ( ie . Increased transactions and increased transactions at low customer acquisition cost )
Selection of the Tool
We selected learning launch technique because of the following reasons .
• We had done a business plan with quite a key assumption on payback period , demand ,
penetration , and revenue . But as presented in the lectures , these were guesses .
• We did not have past data to support our assumptions across multiple ideas . • Since we had multiple ideas and key assumptions for which we did not have data to
support , we went for learning launches tool .
Also , for the solution that we designed to solve the customer pain point , customer execution and defensibility assumptions , the main one where our confidence level was low was around customer assumptions . So , we took up the customer assumptions to validate that using learning launches .
Application
We listed down the key assumptions on our solution on why our solution will solve the problem better than the current alternative options available for the customer . They key assumptions were-
a ) Enabling the customer to buy online would increase the gross adds owing
convenience and COVID-19 - related behavioural change ; They are more comfortable buying in branded websites .
b ) Enabling the Customers to buy from ecommerce stores ( such as amazon ) would
increase the number of transactions as they are more comfortable because they have done that multiple times in the past .
c ) Offering customers with extremely high data packages and unlimited plans will result
in more transactions Customers data usage has increased owing to CoVID-19 .
Once we designed our key assumptions , we designed tests by creating a website and ads online and tested for increase in conversion rate as the success metric to pick the ideas to execute .
Insights and learnings
Insight : Reflection on the design thinking process
• The key insight I got from this exercise was , this provided us with unquestionable data
to support our business plan .
• Usually , when we are faced with uncertain circumstances , the idea that wins and is
eventually launched is the idea approved by the senior most member in the group . But in this case , the idea that was approved was supported by data .
Insight : Reflections related to the challenge
• It was clear that out of the 3 ideas , idea # 1 was not a good idea , whereas ideas # 2 and
# 3 worked well .
Learnings
One thing we could have done better is to test these assumptions for a segment . In the current form , although , it was unsegmented , we could get a baseline in terms of the success of the initiative , but we could n’t get many insights into why because the reasons are segmented .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11703 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I am a principal consultant who is mainly working in the manufacturing and the process engineering field . As a consultation and solution providing companies , I am engaging in various industries . Although the sectors , as well as the technologies , are similar , the communication , mainly the verbal one , might defer entirely from each industry . Each industry has industry - specific terms that are used by the worker , engineers and managers in their daily routine . It can lead to miscommunication and misunderstanding due to the other industries I am serving , as they might have slightly different interpretations or even similar could be referred to various products and processes .
Selection
To minimize these challenges , I use visualization quite frequently at the beginning of the design thinking process to eliminate those miscommunications right from the start . As terms a similar it is essential that we build the same understanding .
Application
The most common application of visualization in the design thinking process is mainly in the first meeting with a new client . Most challenging is the understanding of the process flow and also the terms in each stage . I divide the visualization into two different categories . The first one is the logical process flow . It will provide me with the inside of how many process steps are required to complete the product . To see how many reasonable measures are in the process gives me an excellent opportunity to use design thinking techniques later to question how to improve each step and , what would be the best , how to eliminate steps . The second visualization that I do is equipment and physical connection . By drawing the equipment , the process flow becomes even more transparent . Now the words in the process flow become real things . With real things , the terms can be easier understood . Often the wording is part of the function of the equipment . This two - step approach is efficient and effective to make design thinking work .
Insight & Approach
Having this two - step approach allows you to get a deep understanding of the customer terms and processes . The power in the visualization technique is to ensure that times and procedures are correct . I will avoid assumptions . Furthermore , by understanding both the logical process as well as the equipment , we have two option to apply design thinking techniques to create new and better solutions .
Most of my clients in the industry are “ industry - blind ” or “ process - blind ” . It is challenging for them to change against the industry standard and best practice . However , open up the process flow and the equipment due to visualization creates opportunities to enhance both .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I am a principal consultant who is mainly working in the manufacturing and the process engineering field . As a consultation and solution providing companies , I am engaging in various industries . Although the sectors , as well as the technologies , are similar , the communication , mainly the verbal one , might defer entirely from each industry . Each industry has industry - specific terms that are used by the worker , engineers and managers in their daily routine . It can lead to miscommunication and misunderstanding due to the other industries I am serving , as they might have slightly different interpretations or even similar could be referred to various products and processes .
Selection
To minimize these challenges , I use visualization quite frequently at the beginning of the design thinking process to eliminate those miscommunications right from the start . As terms a similar it is essential that we build the same understanding .
Application
The most common application of visualization in the design thinking process is mainly in the first meeting with a new client . Most challenging is the understanding of the process flow and also the terms in each stage . I divide the visualization into two different categories . The first one is the logical process flow . It will provide me with the inside of how many process steps are required to complete the product . To see how many reasonable measures are in the process gives me an excellent opportunity to use design thinking techniques later to question how to improve each step and , what would be the best , how to eliminate steps . The second visualization that I do is equipment and physical connection . By drawing the equipment , the process flow becomes even more transparent . Now the words in the process flow become real things . With real things , the terms can be easier understood . Often the wording is part of the function of the equipment . This two - step approach is efficient and effective to make design thinking work .
Insight & Approach
Having this two - step approach allows you to get a deep understanding of the customer terms and processes . The power in the visualization technique is to ensure that times and procedures are correct . I will avoid assumptions . Furthermore , by understanding both the logical process as well as the equipment , we have two option to apply design thinking techniques to create new and better solutions .
Most of my clients in the industry are “ industry - blind ” or “ process - blind ” . It is challenging for them to change against the industry standard and best practice . However , open up the process flow and the equipment due to visualization creates opportunities to enhance both .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11484 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge :
I am the Scrum Master for a multimillion - dollar project and my challenge is to improve the velocity , streamline the process and increase the revenue for my organization . The project scope includes developing online collaborative platform for suppliers and vendors .
• The execution model is based on Agile principles where there are 5 scrum teams situated in different geo locations , responsibility is split among 3 different vendors .
• The project is based on fixed cost agreement and I need to bring the revenue margin to 60 % for my organization
• Improve the Collaboration for the distributed scrum teams considering the time zone difference and cultural distributions .
• The feature development should go live every 2 weeks and maintaining a balanced distribution of working hours among the team members .
We will focus on discovering the ineffectiveness and problematics areas for our team members , as well as key stakeholders .
Selection :
We went through several internal discussions and the design thinking activities , tools and principles . As there is no proven method of universal success and every unique problem need to come up with a unique solution , we decided to try the “ Learning Launch ” tool which is based on experiment quickly and identify if it works for us or not .
Application :
Learning Launch 1 :
We focused on the structure / execution of the “ Delivery Model ” of our tasks and procedures . More specifically we wanted to focus more on the “ Team Structure ” and the “ Process ” considering the distributed scrum teams . We adapted to the Agile release train principle with different agile PODs located at different geo locations . We made sure that there is an overlap of time zone for certain hours for handover . We brought in our Agile Coach to review the idea and have a workshop with the team to ease out the huddle and bring the team on the same page . We created a guideline with clear description of our new process , established the RACI , Understand the roles & responsibilities .
With the help of the higher management we were able to build a specific training and leering center specific for our project . We identified a good mix of senior and junior team who can deliver
with high quality and maintaining the right balance of revenue . We also created a SWAT team who acts as backfill the absence of some team members to negate the impact of the delivery .
Learning Launch 2 :
In the phase 2 we focused on the results of the tested idea after a span of 6 weeks . We collected the anonymous feedback from our development team and the key stakeholders to know more about the new process , understanding , concerns , improvements / suggestions . Apart from this we hired an external consultant to review our proposed solution and the execution model .
With the help of the feedback and review we implemented few more tools and processes like :
• Communication Channel for better collaboration
• KPI audit templet
• Use the baseline velocity for release planning
• OKRs on quarterly basis , governance check points & remediation
• Brought in few engineering best practices like “ TDD , Code Reviews , Continuous Integration , In - built Test Automation , CI CD full stack services built in ”
Insight :
The application of the Learning Launch tool helped us identify assumptions and test the same . In addition to this we analyzed the anticipated results to find that the new structure and process would help us in long run . This will bring in transparency , productivity improvement and a cross functional team . We did exceed in the actual results in terms of anticipated team Velocity , Revenue margin and collaboration .
In future as a continuation process we will review in periodic basis and apply the Learning launch designs . The ongoing implementation is beneficial at this stage , as results come before a full rollout in the design thinking timeline .
Approach :
Knowing that our team has gone through several design thinking activities / tools and are at this stage in the timeline based on the outcome of results during the test we understood that the learning launch is the appropriate tool for us at this situation . As mentioned earlier , will review the insight gained from our launches and incorporate the insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
Thanking You Mithilesh Gupta [email protected]
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT: Mithilesh Gupta
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge :
I am the Scrum Master for a multimillion - dollar project and my challenge is to improve the velocity , streamline the process and increase the revenue for my organization . The project scope includes developing online collaborative platform for suppliers and vendors .
• The execution model is based on Agile principles where there are 5 scrum teams situated in different geo locations , responsibility is split among 3 different vendors .
• The project is based on fixed cost agreement and I need to bring the revenue margin to 60 % for my organization
• Improve the Collaboration for the distributed scrum teams considering the time zone difference and cultural distributions .
• The feature development should go live every 2 weeks and maintaining a balanced distribution of working hours among the team members .
We will focus on discovering the ineffectiveness and problematics areas for our team members , as well as key stakeholders .
Selection :
We went through several internal discussions and the design thinking activities , tools and principles . As there is no proven method of universal success and every unique problem need to come up with a unique solution , we decided to try the “ Learning Launch ” tool which is based on experiment quickly and identify if it works for us or not .
Application :
Learning Launch 1 :
We focused on the structure / execution of the “ Delivery Model ” of our tasks and procedures . More specifically we wanted to focus more on the “ Team Structure ” and the “ Process ” considering the distributed scrum teams . We adapted to the Agile release train principle with different agile PODs located at different geo locations . We made sure that there is an overlap of time zone for certain hours for handover . We brought in our Agile Coach to review the idea and have a workshop with the team to ease out the huddle and bring the team on the same page . We created a guideline with clear description of our new process , established the RACI , Understand the roles & responsibilities .
With the help of the higher management we were able to build a specific training and leering center specific for our project . We identified a good mix of senior and junior team who can deliver
with high quality and maintaining the right balance of revenue . We also created a SWAT team who acts as backfill the absence of some team members to negate the impact of the delivery .
Learning Launch 2 :
In the phase 2 we focused on the results of the tested idea after a span of 6 weeks . We collected the anonymous feedback from our development team and the key stakeholders to know more about the new process , understanding , concerns , improvements / suggestions . Apart from this we hired an external consultant to review our proposed solution and the execution model .
With the help of the feedback and review we implemented few more tools and processes like :
• Communication Channel for better collaboration
• KPI audit templet
• Use the baseline velocity for release planning
• OKRs on quarterly basis , governance check points & remediation
• Brought in few engineering best practices like “ TDD , Code Reviews , Continuous Integration , In - built Test Automation , CI CD full stack services built in ”
Insight :
The application of the Learning Launch tool helped us identify assumptions and test the same . In addition to this we analyzed the anticipated results to find that the new structure and process would help us in long run . This will bring in transparency , productivity improvement and a cross functional team . We did exceed in the actual results in terms of anticipated team Velocity , Revenue margin and collaboration .
In future as a continuation process we will review in periodic basis and apply the Learning launch designs . The ongoing implementation is beneficial at this stage , as results come before a full rollout in the design thinking timeline .
Approach :
Knowing that our team has gone through several design thinking activities / tools and are at this stage in the timeline based on the outcome of results during the test we understood that the learning launch is the appropriate tool for us at this situation . As mentioned earlier , will review the insight gained from our launches and incorporate the insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
Thanking You Mithilesh Gupta [email protected]
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Mithilesh Gupta"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4465 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Think to Design - Visualization
Challenge and Selection :
During the ‘ Design Thinking for Innovation ’ course I got a chance to apply the concept into practice in a live project . I was delighted to accept the challenge with both hands .
Problem Statement : Revamp of our existing in - house Travel Portal for employees and make it more interactive , easy to navigate and more stakeholder friendly .
Tool Selection : We as a team had meeting with all the stakeholders – Travel team , frequent travelers , Admin team , Finance team , Facilities team to understand the pain points of the existing tool and what feature will enlighten them . After all the interviews we jointly answered the four questions to start our design thinking workshop . As we are up to designing a web portal with a lot of visual elements , we decided to go with visualization .
Here is a snapshot of the four questions :
Application :
After we had decided on the new features / modifications by answering the ‘ What Works ’ , we started on the actual UX / interface design of the web portal . We as a team gathered in a room and started to put all the features in the placeholders . We used chart paper to make a wire frame / screen blueprint / visual guide .
We had a few drawings of the web portal , just a look and feel on the chart paper . Once we were satisfied with the effort we did onboard the other stakeholders for a ‘ soft learning launch ’ of the visualization of the web portal . Upon received a few feedbacks we went to the drawing board and improved on the user interface of the web portal .
Insight & Approach :
Design thinking indeed changed our though process towards solving a problem . It has open our mind towards the usefulness of team / group thinking , brain storming , learning launch , storytelling and various other tools . The design thinking workshop had created so much ideas , which we never thought of . This
has helped us in adding a few such features , which the stakeholders did not mention during the interview process .
As this is my 1st hands on experience with design thinking workshop , now I understand the power of Design Thinking in problem solving . In my future endeavors I will be more open to apply design thinking approach .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Think to Design - Visualization
Challenge and Selection :
During the ‘ Design Thinking for Innovation ’ course I got a chance to apply the concept into practice in a live project . I was delighted to accept the challenge with both hands .
Problem Statement : Revamp of our existing in - house Travel Portal for employees and make it more interactive , easy to navigate and more stakeholder friendly .
Tool Selection : We as a team had meeting with all the stakeholders – Travel team , frequent travelers , Admin team , Finance team , Facilities team to understand the pain points of the existing tool and what feature will enlighten them . After all the interviews we jointly answered the four questions to start our design thinking workshop . As we are up to designing a web portal with a lot of visual elements , we decided to go with visualization .
Here is a snapshot of the four questions :
Application :
After we had decided on the new features / modifications by answering the ‘ What Works ’ , we started on the actual UX / interface design of the web portal . We as a team gathered in a room and started to put all the features in the placeholders . We used chart paper to make a wire frame / screen blueprint / visual guide .
We had a few drawings of the web portal , just a look and feel on the chart paper . Once we were satisfied with the effort we did onboard the other stakeholders for a ‘ soft learning launch ’ of the visualization of the web portal . Upon received a few feedbacks we went to the drawing board and improved on the user interface of the web portal .
Insight & Approach :
Design thinking indeed changed our though process towards solving a problem . It has open our mind towards the usefulness of team / group thinking , brain storming , learning launch , storytelling and various other tools . The design thinking workshop had created so much ideas , which we never thought of . This
has helped us in adding a few such features , which the stakeholders did not mention during the interview process .
As this is my 1st hands on experience with design thinking workshop , now I understand the power of Design Thinking in problem solving . In my future endeavors I will be more open to apply design thinking approach .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11360 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How Personas helped us drive value to our customers
Challenge :
We had a large pool of 300 million plus customers on our network and all of them were being treated like one another . All our communication to the entire base was only made for the entire set of consumers as a whole and a lot of it was not applicable to one set or another . We were basically doing carpet - bombing and no dedicated sniper approach for our customers . We did n’t know how they looked like , spent like , what they liked , what were their needs , what were their triggers and barriers . We did n’t know a lot about customers . We just did n’t
Selection :
Personas help you relate much better with the anticipations and the needs of the category of consumers you intend to interact with . Creating a full persona of a set of individuals using bits of data available about them and correlating it to their behaviors can really help us make mental maps of the groups or set of individuals being talked about
Application :
We divided our customer base into 5 different kinds of personas basis both the quantitative and the qualitative information gathered from them . We were able to then club these characteristics and figure out how to design specific propositions and execution plans for each of the categories . It made life simple for the last person on ground as it now enabled him with a script and the message for each of the customer personas . It also helped the entire organization to talk the same language , the language of the consumer and thus be better able to communicate with the customer . The entire GTM machinery got aligned to the same agenda of pitching the propositions that provided value to the persona being talked to . For eg : the team knew how to pitch differently to a businessman vs pitching to a migrant worker . The content they would be interested in , the barrier in their minds and what needs to be overcome
Insight :
The insight that we got was that different subsets of people would react very differently even to a commodity product that sells voice and data . Topping it up with content or cashbacks or savings or a tangible utility made much more sense for the consumers and it helped us gain a lot of customer interest and anticipate their needs much better . We were now playing on propositions that were customer made for the audience and were no longer redundant . We were able to make digital dummies of groups of customers and thus were able to target our communication much better
Approach :
If I were to redo this , I shall spend a lot more time on the “ What is ” part of the problem and ensure that I have done my research really well to figure out the key insights related to the problem at hand . It shall help me scope my project much better and also help me to establish my design criteria going forward
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How Personas helped us drive value to our customers
Challenge :
We had a large pool of 300 million plus customers on our network and all of them were being treated like one another . All our communication to the entire base was only made for the entire set of consumers as a whole and a lot of it was not applicable to one set or another . We were basically doing carpet - bombing and no dedicated sniper approach for our customers . We did n’t know how they looked like , spent like , what they liked , what were their needs , what were their triggers and barriers . We did n’t know a lot about customers . We just did n’t
Selection :
Personas help you relate much better with the anticipations and the needs of the category of consumers you intend to interact with . Creating a full persona of a set of individuals using bits of data available about them and correlating it to their behaviors can really help us make mental maps of the groups or set of individuals being talked about
Application :
We divided our customer base into 5 different kinds of personas basis both the quantitative and the qualitative information gathered from them . We were able to then club these characteristics and figure out how to design specific propositions and execution plans for each of the categories . It made life simple for the last person on ground as it now enabled him with a script and the message for each of the customer personas . It also helped the entire organization to talk the same language , the language of the consumer and thus be better able to communicate with the customer . The entire GTM machinery got aligned to the same agenda of pitching the propositions that provided value to the persona being talked to . For eg : the team knew how to pitch differently to a businessman vs pitching to a migrant worker . The content they would be interested in , the barrier in their minds and what needs to be overcome
Insight :
The insight that we got was that different subsets of people would react very differently even to a commodity product that sells voice and data . Topping it up with content or cashbacks or savings or a tangible utility made much more sense for the consumers and it helped us gain a lot of customer interest and anticipate their needs much better . We were now playing on propositions that were customer made for the audience and were no longer redundant . We were able to make digital dummies of groups of customers and thus were able to target our communication much better
Approach :
If I were to redo this , I shall spend a lot more time on the “ What is ” part of the problem and ensure that I have done my research really well to figure out the key insights related to the problem at hand . It shall help me scope my project much better and also help me to establish my design criteria going forward
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15871 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch – New Product Induction
Challenge
We are part of the Project management office ( PMO ) in our company that is responsible for evaluation of new products and software that could be used in the organization . Currently the “ Project Engineering Department ” comprising of about 700 people use at least 5 completely different tools to monitor their project progress , maintain team responsibilities , track changes to projects ( scope or schedule ) , use various activity flows for standard tasks , maintain team information , etc . The PMO team has researched and evaluated a new single product that performs all the above mentioned functionalities that would greatly reduce human errors while reconciling monthly updates that has become highly cumbersome . It would also give the organization more powerful reports that enables decision making a seamless and action oriented activity .
The objective for the PMO team is to convince the key users of the Project Engineering department of the benefits of this new product so that 5 different tools can be eliminated and the organization can make use of a single powerful product that will make the department more productive and efficient . The Key users are seniors and experienced folks who have seen the amount of time it takes to make the organization adopt a new product and have serious objections to change the current way of working . Also , the finance department needs to know within the next 60 days if they have to include the product license cost in the annual budget . So a feasibility study report has to be completed in the next 6 - 8 weeks .
Selection
Since the Key users and PMO have had multiple meetings and discussions and they were leading nowhere , we realized that a more practical approach needs to be taken to have a more meaningful conclusion . The discussions were leading us to the same questions - How user friendly is it ? Are the reports meaningful ? How easy is it to shift our current data to the new product ? etc . On one hand the PMO team had seen demonstrations and read the documentations of the new product but on the other hand the Key users wanted their practical questions to be seen in real - time and not rely on a sales pitch or a promotion documentation .
Based on the above scenario we collectively decided to use the “ Learning Launch ” concept of Design Thinking that would bring all the right people together and evaluate the product in a unbiased manner . A time bound access to a limited set of users would provide greater insights to the product much more than the documentation and demo videos that we had seen and been discussing so far .
Application
As a part of the Learning Launch , we first made a full list of all the different use cases that the 5 tools provide us today . We then spoke to the Product company and explained them our company ’s scenarios using those use cases . That gave the product company a clear insight on how are our teams organized , what kind of data do we collect and how do we use these tools .
The product team then took a week to setup a test environment of their product and provided exclusive access to our key users to it . In the meanwhile we setup 5 groups of volunteers headed by one Key user each and listed out clear functionalities to test and experience and make notes .
We setup a weekly review with the Product company who were very forthcoming in understanding our situation and to discuss our concern and findings . These discussions gave great insights into the product as well as a better way of addressing our scenarios . We clearly documented our observations on a scale of 1 - 5 on various parameters like ease of use , integration with other systems in our organization , access to relevant reports , etc .
Looking at our due diligence , in week 4 of the learning launch , the product company shared one of their success stories that they had collected from implementing their product in a company that is twice as large as ours and is also in the same industry as we are . This greatly shifted the approach and attitude of the volunteer teams . Their doubts on a large scale implementation was greatly answered when they learnt how the product has simplified the operations and governance of the larger company . Also the product company shared certain quantifiable benefits that could be achieved by the product that gave us new insights that we had not considered .
Insight
At the end of the learning launch session we had much more documented scenarios than we initially hoped . The Volunteers created their own cross team discussion groups and shared their findings and inferences . All the use cases were looked under a common objective instead of treating them independently as per our current setup . The documented discussions with the product company brought out more clarity into what the product could offer and how could it enhance our overall operations . The success story that we reviewed brought confidence into the volunteer teams and addressed their concerns on a large scale implementation . It funnily even brought out how we were using certain functionalities in our current tools the wrong way ! The quantitative results gave the leadership team a good data driven reasoning on why we should go ahead with the product launch . Finally the team made a well documented statistical and analytical feasibility study report on the benefits of moving to such a system and how it would impact the company ’s revenues in the years to come .
Collectively it was a good decision to give ourselves the opportunity to come together on the same side of the table and look at the situation from a common ground . The activity brought teams across industries and even across regions together and address a crucial issue that could n’t have been appropriate to complete with just the PMO team . It also gave us great insights into the way people think , speak and behave . How their personal experiences in their careers and lives influence the decisions they make in their day to day activities was very insightful to observe and learn .
Approach
This whole experience over the last couple of months was an eye - opener for all of us . We are glad we made an informed decision to go ahead with this approach to the product implementation and are well on our way to execute a thorough plan in the coming months . We all know each other at a more personal level now and the product team and our key users are working together as one team . There would be other scenarios in future like the phased sunset of existing tools , deriving the same metrics as of today from the new product , establishing a common training and product support team , etc . We believe that the highly interactive Learning launch tool from Designing Thinking would be appropriate in those scenarios as well and would give us a much faster result into addressing real scenarios much before we encounter them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch – New Product Induction
Challenge
We are part of the Project management office ( PMO ) in our company that is responsible for evaluation of new products and software that could be used in the organization . Currently the “ Project Engineering Department ” comprising of about 700 people use at least 5 completely different tools to monitor their project progress , maintain team responsibilities , track changes to projects ( scope or schedule ) , use various activity flows for standard tasks , maintain team information , etc . The PMO team has researched and evaluated a new single product that performs all the above mentioned functionalities that would greatly reduce human errors while reconciling monthly updates that has become highly cumbersome . It would also give the organization more powerful reports that enables decision making a seamless and action oriented activity .
The objective for the PMO team is to convince the key users of the Project Engineering department of the benefits of this new product so that 5 different tools can be eliminated and the organization can make use of a single powerful product that will make the department more productive and efficient . The Key users are seniors and experienced folks who have seen the amount of time it takes to make the organization adopt a new product and have serious objections to change the current way of working . Also , the finance department needs to know within the next 60 days if they have to include the product license cost in the annual budget . So a feasibility study report has to be completed in the next 6 - 8 weeks .
Selection
Since the Key users and PMO have had multiple meetings and discussions and they were leading nowhere , we realized that a more practical approach needs to be taken to have a more meaningful conclusion . The discussions were leading us to the same questions - How user friendly is it ? Are the reports meaningful ? How easy is it to shift our current data to the new product ? etc . On one hand the PMO team had seen demonstrations and read the documentations of the new product but on the other hand the Key users wanted their practical questions to be seen in real - time and not rely on a sales pitch or a promotion documentation .
Based on the above scenario we collectively decided to use the “ Learning Launch ” concept of Design Thinking that would bring all the right people together and evaluate the product in a unbiased manner . A time bound access to a limited set of users would provide greater insights to the product much more than the documentation and demo videos that we had seen and been discussing so far .
Application
As a part of the Learning Launch , we first made a full list of all the different use cases that the 5 tools provide us today . We then spoke to the Product company and explained them our company ’s scenarios using those use cases . That gave the product company a clear insight on how are our teams organized , what kind of data do we collect and how do we use these tools .
The product team then took a week to setup a test environment of their product and provided exclusive access to our key users to it . In the meanwhile we setup 5 groups of volunteers headed by one Key user each and listed out clear functionalities to test and experience and make notes .
We setup a weekly review with the Product company who were very forthcoming in understanding our situation and to discuss our concern and findings . These discussions gave great insights into the product as well as a better way of addressing our scenarios . We clearly documented our observations on a scale of 1 - 5 on various parameters like ease of use , integration with other systems in our organization , access to relevant reports , etc .
Looking at our due diligence , in week 4 of the learning launch , the product company shared one of their success stories that they had collected from implementing their product in a company that is twice as large as ours and is also in the same industry as we are . This greatly shifted the approach and attitude of the volunteer teams . Their doubts on a large scale implementation was greatly answered when they learnt how the product has simplified the operations and governance of the larger company . Also the product company shared certain quantifiable benefits that could be achieved by the product that gave us new insights that we had not considered .
Insight
At the end of the learning launch session we had much more documented scenarios than we initially hoped . The Volunteers created their own cross team discussion groups and shared their findings and inferences . All the use cases were looked under a common objective instead of treating them independently as per our current setup . The documented discussions with the product company brought out more clarity into what the product could offer and how could it enhance our overall operations . The success story that we reviewed brought confidence into the volunteer teams and addressed their concerns on a large scale implementation . It funnily even brought out how we were using certain functionalities in our current tools the wrong way ! The quantitative results gave the leadership team a good data driven reasoning on why we should go ahead with the product launch . Finally the team made a well documented statistical and analytical feasibility study report on the benefits of moving to such a system and how it would impact the company ’s revenues in the years to come .
Collectively it was a good decision to give ourselves the opportunity to come together on the same side of the table and look at the situation from a common ground . The activity brought teams across industries and even across regions together and address a crucial issue that could n’t have been appropriate to complete with just the PMO team . It also gave us great insights into the way people think , speak and behave . How their personal experiences in their careers and lives influence the decisions they make in their day to day activities was very insightful to observe and learn .
Approach
This whole experience over the last couple of months was an eye - opener for all of us . We are glad we made an informed decision to go ahead with this approach to the product implementation and are well on our way to execute a thorough plan in the coming months . We all know each other at a more personal level now and the product team and our key users are working together as one team . There would be other scenarios in future like the phased sunset of existing tools , deriving the same metrics as of today from the new product , establishing a common training and product support team , etc . We believe that the highly interactive Learning launch tool from Designing Thinking would be appropriate in those scenarios as well and would give us a much faster result into addressing real scenarios much before we encounter them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22340 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Peer - graded Assignment : Reflection
Challenge
A common problem I face in my line of work is how to keep different types of audiences always focused on the presentations or speeches I give . I usually strive because in a same conference I usually face different audiences such as CEOs , shareholders , lawyers , mid- level company employees and even shareholders ’ family members ( from teenagers to 80 + years old people ) .
Selection
In this sense , the design thinking tool I tend to use a lot is the Storytelling tool , mainly because it is adaptable to all types of audiences and show a clear message that allows me to take moments during the presentation to make questions ( and answer them ) , reflect and generate suspense .
This way , we do n’t only present a solution for the problem we try to assess , but we create a cause for the company ’s shareholders ( and any other company member present ) to understand and feel identified with the solution or drawn path for the future of their company ( as described in the video “ Storytelling Tool ” in Module 2 by Andre Martin , CLO at Mars ) .
Application
So usually before we prepare the presentation , me and my team perform a small research that includes who is going to attend the presentation and what their backgrounds are . It is crucial for us to know a few key things about our audience :
1 . Their business background 2 . Their age 3 . Their position in the company
This way we prepare a story that is compelling and that can be relatable for all the audience .
We usually deal with a lot of pieces of information , from financial modeling outputs to company corporate pictures of the management team . So naturally we have to review and analyze all of the available data and then select which piece of information best fits the compelling message we are trying to send . For example , if we know we are dealing with 80 + people we try to keep the figures and financial outputs to the minimum , just presenting big figures that can cause a good ( or bad , depending on the message we are trying to get across ) impression .
After introducing the problem through figures or financial data , we proceed to present the solution . This is where the Storytelling tool comes really into handy . We try to present images and simple charts that cause big impressions and that show a clear sequence of events that will lead from the current problem to the future solution through simple ( but important ) steps . We also are very careful to who is present during the presentation and that the conclusion shows itself as a strategy accessible for everybody . Our main goal is that the audience arrives at the conclusion by themselves , which not always happens .
Insight & Approach
I think that the most valuable insight I have learned from using the Storytelling tool is that it is key to know your audience . Not only before an important presentation but also before initial meetings or any other key meetings with people ( or clients ) you are meeting for the first time .
The Storytelling tool allows you to keep your audience on spot with your presentation at all times and to involve them during the decision making process throughout the presentation or meeting . Letting them be a part of the presentation by creating a compelling story with spaces for reflection , can – and possible will – lead them to be inspired and aligned ( all stakeholders ) with the solution . They quickly relate to the solution ( as well as the problem ) and it becomes a cause , something more personal and that the entire group can relate to .
Now that I have a deeper knowledge of Design Thinking and the tools , I would probably combine the Storytelling tool with the Visualization tool . This way , I can achieve a deeper involvement of the audience in the understanding of the problem . Me and my team are used to perform the problem diagnoses on our own . With the help of this tool we would possible achieve a more precise definition of the problem and possibly present a better solution fit to the client ’s needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Peer - graded Assignment : Reflection
Challenge
A common problem I face in my line of work is how to keep different types of audiences always focused on the presentations or speeches I give . I usually strive because in a same conference I usually face different audiences such as CEOs , shareholders , lawyers , mid- level company employees and even shareholders ’ family members ( from teenagers to 80 + years old people ) .
Selection
In this sense , the design thinking tool I tend to use a lot is the Storytelling tool , mainly because it is adaptable to all types of audiences and show a clear message that allows me to take moments during the presentation to make questions ( and answer them ) , reflect and generate suspense .
This way , we do n’t only present a solution for the problem we try to assess , but we create a cause for the company ’s shareholders ( and any other company member present ) to understand and feel identified with the solution or drawn path for the future of their company ( as described in the video “ Storytelling Tool ” in Module 2 by Andre Martin , CLO at Mars ) .
Application
So usually before we prepare the presentation , me and my team perform a small research that includes who is going to attend the presentation and what their backgrounds are . It is crucial for us to know a few key things about our audience :
1 . Their business background 2 . Their age 3 . Their position in the company
This way we prepare a story that is compelling and that can be relatable for all the audience .
We usually deal with a lot of pieces of information , from financial modeling outputs to company corporate pictures of the management team . So naturally we have to review and analyze all of the available data and then select which piece of information best fits the compelling message we are trying to send . For example , if we know we are dealing with 80 + people we try to keep the figures and financial outputs to the minimum , just presenting big figures that can cause a good ( or bad , depending on the message we are trying to get across ) impression .
After introducing the problem through figures or financial data , we proceed to present the solution . This is where the Storytelling tool comes really into handy . We try to present images and simple charts that cause big impressions and that show a clear sequence of events that will lead from the current problem to the future solution through simple ( but important ) steps . We also are very careful to who is present during the presentation and that the conclusion shows itself as a strategy accessible for everybody . Our main goal is that the audience arrives at the conclusion by themselves , which not always happens .
Insight & Approach
I think that the most valuable insight I have learned from using the Storytelling tool is that it is key to know your audience . Not only before an important presentation but also before initial meetings or any other key meetings with people ( or clients ) you are meeting for the first time .
The Storytelling tool allows you to keep your audience on spot with your presentation at all times and to involve them during the decision making process throughout the presentation or meeting . Letting them be a part of the presentation by creating a compelling story with spaces for reflection , can – and possible will – lead them to be inspired and aligned ( all stakeholders ) with the solution . They quickly relate to the solution ( as well as the problem ) and it becomes a cause , something more personal and that the entire group can relate to .
Now that I have a deeper knowledge of Design Thinking and the tools , I would probably combine the Storytelling tool with the Visualization tool . This way , I can achieve a deeper involvement of the audience in the understanding of the problem . Me and my team are used to perform the problem diagnoses on our own . With the help of this tool we would possible achieve a more precise definition of the problem and possibly present a better solution fit to the client ’s needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18018 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
I was part of an iOT project for a ship building company , which need connected vessel monitoring system to track the current operational condition and performance of a ship . The challenge was not only to simplify the existing manual process but also to visualise the multiple widgets which using data from more than 2000 sensors . Visualising the new system for live vassal dashboard , fleet dashboard etc which is understandable to the all type of users was a biggest challenge where mere documentation or verbal communications where not enough . I had used the technique of mind mapping , sticky note exercise to learn the process and defining the scope of the project .
Application
I have conducted co - discovery session for mapping the stakeholders . This exercise helped me to figure out the various categories of stakeholders such as Internal , External and Project Teams . We had a good round of requirement gathering session with stakeholders to understand the scope of the project . In this project , client has a thorough understanding of what they really want but conceptualizing their assumptions were a difficult task for us . So , we conducted stakeholder ’s interview and affinity mapping which helped us to get a good understanding on what they want .
The stakeholders already had the high level user stories which helped us to create an information architecture and user flow diagram . Then I created user persona of users before starting the design .
I decided to visualise my idea in the form of paper sketch and wireframes that helped me to validate the idea with clients as well as end users and iterated based on the review feedback .
I have used adobe XD as a tool to quickly and easily visualize the wireframes and convert to a clickable prototype for doing a usability test .
Insights
After conducting the session with different stakeholders I could came to knew that people need something visually presented to start giving feedback . From this I learned the importance of visualising the idea is a strong tool of communication . Visualisation helped to bring to identify and rectify the problems in the early stage and visualisation tool helped me for the rapid iteration .
Approach
Since I understood the effectiveness of visualisation in communicating an idea from your mind , next time I would use the visualisation activities as a starting step of design thinking
process . It may be in the form of paper sketching , low fidelity wireframe or reference to an application , inspirations for design etc . That will definitely help to comes out with innovative products .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
I was part of an iOT project for a ship building company , which need connected vessel monitoring system to track the current operational condition and performance of a ship . The challenge was not only to simplify the existing manual process but also to visualise the multiple widgets which using data from more than 2000 sensors . Visualising the new system for live vassal dashboard , fleet dashboard etc which is understandable to the all type of users was a biggest challenge where mere documentation or verbal communications where not enough . I had used the technique of mind mapping , sticky note exercise to learn the process and defining the scope of the project .
Application
I have conducted co - discovery session for mapping the stakeholders . This exercise helped me to figure out the various categories of stakeholders such as Internal , External and Project Teams . We had a good round of requirement gathering session with stakeholders to understand the scope of the project . In this project , client has a thorough understanding of what they really want but conceptualizing their assumptions were a difficult task for us . So , we conducted stakeholder ’s interview and affinity mapping which helped us to get a good understanding on what they want .
The stakeholders already had the high level user stories which helped us to create an information architecture and user flow diagram . Then I created user persona of users before starting the design .
I decided to visualise my idea in the form of paper sketch and wireframes that helped me to validate the idea with clients as well as end users and iterated based on the review feedback .
I have used adobe XD as a tool to quickly and easily visualize the wireframes and convert to a clickable prototype for doing a usability test .
Insights
After conducting the session with different stakeholders I could came to knew that people need something visually presented to start giving feedback . From this I learned the importance of visualising the idea is a strong tool of communication . Visualisation helped to bring to identify and rectify the problems in the early stage and visualisation tool helped me for the rapid iteration .
Approach
Since I understood the effectiveness of visualisation in communicating an idea from your mind , next time I would use the visualisation activities as a starting step of design thinking
process . It may be in the form of paper sketching , low fidelity wireframe or reference to an application , inspirations for design etc . That will definitely help to comes out with innovative products .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15327 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- STORY TELLING
CHALLENGE AND SELECTION :
My challenge is to break the myth about plus size clothing in the Indian sub- urbs . The tool that I have chosen to address this challenge is story telling . The reason for choosing the tool is because the challenge here is a social stigma . In India women who come under the plus size category rarely wear Western outfits , not because they are not comfortable , but because not many brands offer western clothes in their sizes . This includes clothes for work etc .
Very few brands have clothes that are customized for plus size women . There are few brands that do , but even those brands do not offer a wide range of clothing . So the idea is to create a label that gives the women to dress confidently and fashionably .
The brand will also be an inspiration for all the women who want to add a touch of the current trend to their clothing . The key challenge here is to break the myth that plus size Indian women can not dress up in Western attire ; it could be jeans , crops , or cocktail dress for that matter .
APPLICATION :
The application part will start at the very beginning . The brand name will represent the vision of the business . Since the aim is to break the myth about the plus size women ’s dressing , marketing the brand and especially its idea would do the job . When marketing we could use models or celebrities who fall under the plus size category , since celebrities have in the past made huge impact on the minds of the average Indian consumers . This might be another one of those instances . Also here in India there is an extraordinary fan following for celebrities . Other factors of the brand like the positioning ( price , consumer expectations , consumer perception about the brand , brand attributes ) .
INSIGHTS :
We did a small test survey by picking random plus size women on their take on western clothes and the existing brands offering the same . The questions ranged from “ Do you wear western clothes , and if yes then how often ? ” to “ Which brand comes to your mind and why ? ” and “ Are you satisfied with what the brand is offering ? ”
The understanding that we received from the survey was that , most of the Indian women are comfortable wearing western outfits and would try a brand like ours for sure since , it seems to be more promising than the other brands .
APPROACH :
Creating a label with a line of products that can compete with the existing brands in the market will be the key aim .
Also the brand should be able to create its own market space .
An alternative approach to explain this challenge would be by using the visualization tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- STORY TELLING
CHALLENGE AND SELECTION :
My challenge is to break the myth about plus size clothing in the Indian sub- urbs . The tool that I have chosen to address this challenge is story telling . The reason for choosing the tool is because the challenge here is a social stigma . In India women who come under the plus size category rarely wear Western outfits , not because they are not comfortable , but because not many brands offer western clothes in their sizes . This includes clothes for work etc .
Very few brands have clothes that are customized for plus size women . There are few brands that do , but even those brands do not offer a wide range of clothing . So the idea is to create a label that gives the women to dress confidently and fashionably .
The brand will also be an inspiration for all the women who want to add a touch of the current trend to their clothing . The key challenge here is to break the myth that plus size Indian women can not dress up in Western attire ; it could be jeans , crops , or cocktail dress for that matter .
APPLICATION :
The application part will start at the very beginning . The brand name will represent the vision of the business . Since the aim is to break the myth about the plus size women ’s dressing , marketing the brand and especially its idea would do the job . When marketing we could use models or celebrities who fall under the plus size category , since celebrities have in the past made huge impact on the minds of the average Indian consumers . This might be another one of those instances . Also here in India there is an extraordinary fan following for celebrities . Other factors of the brand like the positioning ( price , consumer expectations , consumer perception about the brand , brand attributes ) .
INSIGHTS :
We did a small test survey by picking random plus size women on their take on western clothes and the existing brands offering the same . The questions ranged from “ Do you wear western clothes , and if yes then how often ? ” to “ Which brand comes to your mind and why ? ” and “ Are you satisfied with what the brand is offering ? ”
The understanding that we received from the survey was that , most of the Indian women are comfortable wearing western outfits and would try a brand like ours for sure since , it seems to be more promising than the other brands .
APPROACH :
Creating a label with a line of products that can compete with the existing brands in the market will be the key aim .
Also the brand should be able to create its own market space .
An alternative approach to explain this challenge would be by using the visualization tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21319 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge I am a member of the student organization at my University . We have many exchange
students and most of them struggle to fit in our society . Our team decided to improve this
situation in order to facilitate the process of their adaptation to our culture . We had not the
faintest idea what the exact troubles foreign students met in our country as none of us have
ever experienced living in a new unknown environment with a different culture . Therefore ,
we started from the “ 5 Why s ” approach in order to determine the main cause of students ’
discomfort . When we found the main issue we still had to work out the solution . That was the
case when the Mind Mapping tool came in handy . Selection The problem we had , needed a creative approach to be solved . We did n’t know exactly
which solution might work . Analytics could not help here as we did not have any data
connected to our scope . So we opted for mind mapping as a main approach in our kind of
research . With the help of this tool we could collect enough information and insights from our
future customers . Application The first thing we did was brainstorming . Our goal was to define initial areas where foreign
students might meet difficulties . We decided to do so in order to facilitate the process of
mind mapping and give the participants the starting point for their ideas . We had two types of participants . The first group consisted of 30 foreign students , who
provided first - hand knowledge on the difficulties they had encountered . The second group
consisted of 20 local volunteer students . The Mind Mapping process was also divided into several steps . Firstly , on the walls in the
classroom we arranged the problem areas we found and asked the participants from the first
group ( foreign students ) to put down on the stickers the difficulties they had already
experienced or are afraid to experience , and the things they would like to discover or
improve during their exchange term . The same task was issued to the local students . The
only difference was that they needed to imagine what kind of issues can the foreign
students meet from the perspective of people who are aware of the nuances of local life .
Then they were divided into groups of 5 ( 3 foreign + 2 local students ) to share their
experiences and clusterize them on the board . After they finished we took some time to
generalize their thoughts and make the conclusion .
Insight Our team found out that the mind mapping can be a very handy tool if you want to discover
insights of your real customers and be able to clusterize their answers and get general
concepts on what the real problems are or what they would like to achieve . It can be used on
your customers to facilitate the interaction between different people with different points of
view and make a great fusion of their ideas . Approach The ideas of the second group were mostly based on assumptions and therefore not always
met the real issues . After our research we understood that it would be better to change the
role of local students in the mind mapping . We should have involved only foreign students to
collect the information about the difficulties and then after generalization of their answers we
should have held another session of mind mapping with local students who could provide us
with the ideas on all kinds of assistance the locals are ready and eager to provide . Another type of students we should have involved in the first part of the mind mapping
process are local students who have already experienced an exchange opportunity . They
might be the best idea - generators as not only do they know the issues foreign students may
meet ( as they have experienced these issues during their own exchange ) , but they also
know the nuances of living in our country .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge I am a member of the student organization at my University . We have many exchange
students and most of them struggle to fit in our society . Our team decided to improve this
situation in order to facilitate the process of their adaptation to our culture . We had not the
faintest idea what the exact troubles foreign students met in our country as none of us have
ever experienced living in a new unknown environment with a different culture . Therefore ,
we started from the “ 5 Why s ” approach in order to determine the main cause of students ’
discomfort . When we found the main issue we still had to work out the solution . That was the
case when the Mind Mapping tool came in handy . Selection The problem we had , needed a creative approach to be solved . We did n’t know exactly
which solution might work . Analytics could not help here as we did not have any data
connected to our scope . So we opted for mind mapping as a main approach in our kind of
research . With the help of this tool we could collect enough information and insights from our
future customers . Application The first thing we did was brainstorming . Our goal was to define initial areas where foreign
students might meet difficulties . We decided to do so in order to facilitate the process of
mind mapping and give the participants the starting point for their ideas . We had two types of participants . The first group consisted of 30 foreign students , who
provided first - hand knowledge on the difficulties they had encountered . The second group
consisted of 20 local volunteer students . The Mind Mapping process was also divided into several steps . Firstly , on the walls in the
classroom we arranged the problem areas we found and asked the participants from the first
group ( foreign students ) to put down on the stickers the difficulties they had already
experienced or are afraid to experience , and the things they would like to discover or
improve during their exchange term . The same task was issued to the local students . The
only difference was that they needed to imagine what kind of issues can the foreign
students meet from the perspective of people who are aware of the nuances of local life .
Then they were divided into groups of 5 ( 3 foreign + 2 local students ) to share their
experiences and clusterize them on the board . After they finished we took some time to
generalize their thoughts and make the conclusion .
Insight Our team found out that the mind mapping can be a very handy tool if you want to discover
insights of your real customers and be able to clusterize their answers and get general
concepts on what the real problems are or what they would like to achieve . It can be used on
your customers to facilitate the interaction between different people with different points of
view and make a great fusion of their ideas . Approach The ideas of the second group were mostly based on assumptions and therefore not always
met the real issues . After our research we understood that it would be better to change the
role of local students in the mind mapping . We should have involved only foreign students to
collect the information about the difficulties and then after generalization of their answers we
should have held another session of mind mapping with local students who could provide us
with the ideas on all kinds of assistance the locals are ready and eager to provide . Another type of students we should have involved in the first part of the mind mapping
process are local students who have already experienced an exchange opportunity . They
might be the best idea - generators as not only do they know the issues foreign students may
meet ( as they have experienced these issues during their own exchange ) , but they also
know the nuances of living in our country .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17532 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
1 . Challenge .
I am a member of a student social organisation and for a while we were working on a social project in order to help senior citizens with purchases ( such as groceries , drugstore and pharmacy ) in the form of a monthly subscription . My own challenge was to research and to find the best form of making an order for seniors and our workers . The project is limited to internal resources as budget and employee time . The problem I have faced was a deficiency of data , because there was no analog on the market , only similar businesses such as food and grocery delivery . So we needed to adapt it to our target group ( seniors ) and to a new form ( subscription / pre order )
2 . Selection .
In my opinion , design thinking is one of the most important tools on the way to the unknown . The purpose is to learn , to test and to find the mistakes as early as possible . How we have been told in the course : “ Fail early to succeed sooner ” . Since it was an innovative project it was necessary to test it and see if it works successfully and engage the customers quickly .
3 . Application
So firstly we asked ourselves : “ What do we know ? What do we not know ? What do we need to know ? How do we learn what we need to know ? ” We knew that buying groceries and primary necessities is often too problematically for seniors . There is always a list of products that we buy every month , that are basic needs for a human : as toilet paper , household goods and there is a list of food as well . It ’s hard for old people to keep in mind all the list and to bring all that heavy stuff home . Especially during the pandemic it was preferable for seniours to avoid crowded places . What we did n’t know is if these people would be interested and would trust buying essential needs to someone they do n’t , we also did n’t know how would it be more understandable and comfortable for seniors to make the order and to receive it . The only way to find the answers was to find the people from our target group and suggest to try our service .
So on our first teem meeting we came up with many ideas and picked a few good ones to offer to our future consumers . Firstly we found our possible customers according to the age , living area and interests . Within a maximum one week we made a test version of an app with a list of products and we also did a paper option for those who ca n’t deal with the technique easily . In our second meeting we were about to start testing our versions and we set the goal : to find all the fails and disconfirming facts during the testing .
4 . Insight
The most important Insight i gained is the understanding of the importance of fails . By applying the learning launch tool we received a lot of feedback , new ideas and changes , we adapted the product to the customers and the market . The purpose was to find as many mistakes and disconfirming facts as possible . The product ca n’t be perfect and we need to find the “ Big lies ” to succeed .
After the first testing we changed our offer from only a monthly subscription , by adding also a weekly , according to the needs of customers . We stayed with both : online and paper version of the order list . We changed our focus to drogeries , household goods and non - perishable food .
Learning Launch
During the testing customers found it helpful and shared it with their friends . After the testing we received more orders and even people who were also interested in such a business but in the other parts of the city . So we generated interest before the actual start of business .
5 . Approach
As previously mentioned through the learning process we got to improve our idea and adopted it to the customers and market . Applying design thinking tools our teem got answersMoving forward our business we will be definitely using a learning launch to track and analyse the working process , and to come to innovative ideas . We will cycle it through continuously , to develop a better idea for the future
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
1 . Challenge .
I am a member of a student social organisation and for a while we were working on a social project in order to help senior citizens with purchases ( such as groceries , drugstore and pharmacy ) in the form of a monthly subscription . My own challenge was to research and to find the best form of making an order for seniors and our workers . The project is limited to internal resources as budget and employee time . The problem I have faced was a deficiency of data , because there was no analog on the market , only similar businesses such as food and grocery delivery . So we needed to adapt it to our target group ( seniors ) and to a new form ( subscription / pre order )
2 . Selection .
In my opinion , design thinking is one of the most important tools on the way to the unknown . The purpose is to learn , to test and to find the mistakes as early as possible . How we have been told in the course : “ Fail early to succeed sooner ” . Since it was an innovative project it was necessary to test it and see if it works successfully and engage the customers quickly .
3 . Application
So firstly we asked ourselves : “ What do we know ? What do we not know ? What do we need to know ? How do we learn what we need to know ? ” We knew that buying groceries and primary necessities is often too problematically for seniors . There is always a list of products that we buy every month , that are basic needs for a human : as toilet paper , household goods and there is a list of food as well . It ’s hard for old people to keep in mind all the list and to bring all that heavy stuff home . Especially during the pandemic it was preferable for seniours to avoid crowded places . What we did n’t know is if these people would be interested and would trust buying essential needs to someone they do n’t , we also did n’t know how would it be more understandable and comfortable for seniors to make the order and to receive it . The only way to find the answers was to find the people from our target group and suggest to try our service .
So on our first teem meeting we came up with many ideas and picked a few good ones to offer to our future consumers . Firstly we found our possible customers according to the age , living area and interests . Within a maximum one week we made a test version of an app with a list of products and we also did a paper option for those who ca n’t deal with the technique easily . In our second meeting we were about to start testing our versions and we set the goal : to find all the fails and disconfirming facts during the testing .
4 . Insight
The most important Insight i gained is the understanding of the importance of fails . By applying the learning launch tool we received a lot of feedback , new ideas and changes , we adapted the product to the customers and the market . The purpose was to find as many mistakes and disconfirming facts as possible . The product ca n’t be perfect and we need to find the “ Big lies ” to succeed .
After the first testing we changed our offer from only a monthly subscription , by adding also a weekly , according to the needs of customers . We stayed with both : online and paper version of the order list . We changed our focus to drogeries , household goods and non - perishable food .
Learning Launch
During the testing customers found it helpful and shared it with their friends . After the testing we received more orders and even people who were also interested in such a business but in the other parts of the city . So we generated interest before the actual start of business .
5 . Approach
As previously mentioned through the learning process we got to improve our idea and adopted it to the customers and market . Applying design thinking tools our teem got answersMoving forward our business we will be definitely using a learning launch to track and analyse the working process , and to come to innovative ideas . We will cycle it through continuously , to develop a better idea for the future
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19700 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
Challenge & selection In my working experience as a business analyst , one of the key responsibilities has been to get a very good understanding of how complex business processes work in a short period of time in a client ’s organisation that I ’m practically totally unaware of . In order to provide our customers with new ideas and solutions , we need to understand their business very fast .
That is why , over the course of my career and after trying out many different approaches to this challenge , I ’ve come to a decision that the best tool for this particular and extremely important task is mind mapping . Mind mapping , when done right , is an incredibly effective tool for gathering all the necessary information directly from my clients who know their business best and can prioritise each single element of it .
Application & insight The tool of mind mapping was effectively applied to go over the client´s various business processes due to the fact that it involved the right people who possessed the right amount of knowledge and gave a necessary insight into the business as a whole , by promoting discussion , data visualisation , idea generation and implementation .
We used sticky notes for gathering input from all the present representatives of our client , for each aspect of our scope – who are their clients , who are their employees , what are their business processes , what is the value that they create for their clients , what are the problems and possible solutions etc . From that point , we gathered the respective notes in groups and started to analyse and combine them . After that , we would stick the notes on a huge whiteboard and started to create a structured module of our client´s business . That led on to identifying problems and together , as a team , coming up with solutions to these problems , which , in turn , led us to prototyping and testing our new solutions .
Approach I think that for this particular task , mind mapping is a powerful and effective tool , whereas it can be a bit misleading when it ’s not done right . For example , if you gather information from people that have not been working long enough in that company , it can seriously affect the result in a negative way and can thus decrease your customer ’s satisfaction with your service . Next time , when I´m tackling this challenge with new clients , I might also try to work in visualization since it might be fruitful to our clients for both , describing the existing business processes and generating new solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
Challenge & selection In my working experience as a business analyst , one of the key responsibilities has been to get a very good understanding of how complex business processes work in a short period of time in a client ’s organisation that I ’m practically totally unaware of . In order to provide our customers with new ideas and solutions , we need to understand their business very fast .
That is why , over the course of my career and after trying out many different approaches to this challenge , I ’ve come to a decision that the best tool for this particular and extremely important task is mind mapping . Mind mapping , when done right , is an incredibly effective tool for gathering all the necessary information directly from my clients who know their business best and can prioritise each single element of it .
Application & insight The tool of mind mapping was effectively applied to go over the client´s various business processes due to the fact that it involved the right people who possessed the right amount of knowledge and gave a necessary insight into the business as a whole , by promoting discussion , data visualisation , idea generation and implementation .
We used sticky notes for gathering input from all the present representatives of our client , for each aspect of our scope – who are their clients , who are their employees , what are their business processes , what is the value that they create for their clients , what are the problems and possible solutions etc . From that point , we gathered the respective notes in groups and started to analyse and combine them . After that , we would stick the notes on a huge whiteboard and started to create a structured module of our client´s business . That led on to identifying problems and together , as a team , coming up with solutions to these problems , which , in turn , led us to prototyping and testing our new solutions .
Approach I think that for this particular task , mind mapping is a powerful and effective tool , whereas it can be a bit misleading when it ’s not done right . For example , if you gather information from people that have not been working long enough in that company , it can seriously affect the result in a negative way and can thus decrease your customer ’s satisfaction with your service . Next time , when I´m tackling this challenge with new clients , I might also try to work in visualization since it might be fruitful to our clients for both , describing the existing business processes and generating new solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10863 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am a member of my organization ’s Customer Service Training Team and my / our
challenge is to improve the accessibility of training material within the department in order
to increase learner engagement and decrease new employee ramp up . The project scope
includes all customer - facing training materials and course content facilitated by regional
business trainers . The project is limited to internal resources ( i.e. , budget and employee
time ) . The project should not exceed 90 business days and the solution should include a
detail control plan to ensure continued support and maintenance . We will focus on trying
to uncover what our customers , as well as key stakeholders within the larger Customer
Care department , consider to be ineffective or problematic with regard to current training
methodology .
Selection
Our team has already gone through several design thinking activities / tools , so we are
ready to try the learning launch tool . We are investigating the effectiveness of several
digital training development applications to determine value based on trainer ability to
integrate and perceived learner enablement .
Application
For our first learning launch , we focused on rapid development of digital content in fast to
initiate video and screen capture recording . We wanted to determine optimal data file
sharing resources and content library build - out . This tested our assumption that relevant
content can be developed while maintaining current training schedule and timelines . Our
team went through three quarters of development and rapid integration while regularly
meeting to share lessons learned from each content integration .
processes in a more agile way .
Insight
By applying the learning launch tool , our team identified our assumptions and designed
launches to test these assumptions . Additionally , we thought through anticipated results ,
expecting to find that making content available for learners to review at their pace would
decrease production ramp up . Our actual results demonstrated that employees did not
find significant value in solely self - driven content and did not decrease overall ramp up lead
time . Moving forward , our team will review this insight and incorporate adult learning
practices to improve learner engagement and offer opportunities for collaboration
throughout the learning experience .
Approach
Given that our team has already gone through several design thinking activities / tools and
are at this stage in the timeline , the learning launch is the appropriate tool . As previously
mentioned , our team needs to review the insight gained from our first launch and
incorporate this insight into future launch designs . Future launch designs should reflect
insight gained , progress made , and come closer to a compelling solution ready for full
rollout
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am a member of my organization ’s Customer Service Training Team and my / our
challenge is to improve the accessibility of training material within the department in order
to increase learner engagement and decrease new employee ramp up . The project scope
includes all customer - facing training materials and course content facilitated by regional
business trainers . The project is limited to internal resources ( i.e. , budget and employee
time ) . The project should not exceed 90 business days and the solution should include a
detail control plan to ensure continued support and maintenance . We will focus on trying
to uncover what our customers , as well as key stakeholders within the larger Customer
Care department , consider to be ineffective or problematic with regard to current training
methodology .
Selection
Our team has already gone through several design thinking activities / tools , so we are
ready to try the learning launch tool . We are investigating the effectiveness of several
digital training development applications to determine value based on trainer ability to
integrate and perceived learner enablement .
Application
For our first learning launch , we focused on rapid development of digital content in fast to
initiate video and screen capture recording . We wanted to determine optimal data file
sharing resources and content library build - out . This tested our assumption that relevant
content can be developed while maintaining current training schedule and timelines . Our
team went through three quarters of development and rapid integration while regularly
meeting to share lessons learned from each content integration .
processes in a more agile way .
Insight
By applying the learning launch tool , our team identified our assumptions and designed
launches to test these assumptions . Additionally , we thought through anticipated results ,
expecting to find that making content available for learners to review at their pace would
decrease production ramp up . Our actual results demonstrated that employees did not
find significant value in solely self - driven content and did not decrease overall ramp up lead
time . Moving forward , our team will review this insight and incorporate adult learning
practices to improve learner engagement and offer opportunities for collaboration
throughout the learning experience .
Approach
Given that our team has already gone through several design thinking activities / tools and
are at this stage in the timeline , the learning launch is the appropriate tool . As previously
mentioned , our team needs to review the insight gained from our first launch and
incorporate this insight into future launch designs . Future launch designs should reflect
insight gained , progress made , and come closer to a compelling solution ready for full
rollout
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18871 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
1 . Challenge
I work for an organisation that provides medical alarms to the ageing population . While our devices serve our current clients well , we know that Baby Boomers are more technically savvy and have an increased level of expectations around what their alarm device should be able to do .
Our stakeholders were keen to combine a number of IoT devices in the home along with a wearable biometric device as a full solution . Our challenge was to identify whether Baby Boomers feel comfortable having this level of technology in their home and whether they have a preference for smart monitoring over the traditional monitoring and medical alarm hardware .
2 . Selection
After working through the initial steps of design thinking and coming up with a series of assumptions , we were ready to run our experiment to test our hypothesis . We felt we needed to implement a learning launch to be able to observe our testers interact with this technology .
According to Axel Ebeling ’s lecture , a learning launch is a small experiment that tests your idea in the real marketplace . For our experiment this included a show home set up , a home where all the devices were on display and could be interacted with in a home like setting .
As outlined in Axel Ebeling ’s lecture , we established the following :
We had a hypothesis to test : People aged 60 - 80 would purchase and install an IoT enabled monitoring solution from us if it allowed them to live safer and longer in their own homes
A specific group of customers we called our testers : Baby Boomers aged 60 - 80 living with a chronic illness that requires support .
Identified a specific need / a customer pain : The need to feel safe and protected , both in and out of their home .
An idea meets or solves that need : A wearable and series of smart home devices to keep them safe and monitored wherever they were . As outlined in the lecture we identified that this customer group must feel comfortable having IoT monitoring technology in their home for this idea to be a good one . If they were not comfortable and untrusting of it , there is no way it would sell .
3 . Application
The learning launch tool was selected , because many of our testers had not used ( and some not heard of ) this technology before and were unfamiliar with IoT.
This tool was really effective in seeing how people really feel and act with this technology versus how they thought they would feel based on their perceptions of what the technology was . Having
the ability to hold , test and see results of the technology for themselves gave our testers a reference and the ability to understand how it would work in their daily lives .
Insight
Some of our insights included ;
The higher the need of the client to feel safe , the less they were concerned about the technology and its implications including privacy concerns . Surprisingly age and technical ability was not so much a factor in their feeling towards this technology , this did n’t support our assumption that tech savvy people would see more value in this product .
The higher the need for social interaction also meant more desire towards having this technology in their homes . Although initially resistant , those suffering from social isolation loved having the ability to talk with their smart home speaker . Something that surprised a majority of them also .
These insights would not have been realised if we had n’t used a design thinking approach . The learning launch , provided context to a lot of unknowns and uncertainty for both us and the testers using it .
1 . Approach
Next time , in our second learning launch - I would love to give this learning launch even more context by having it in people ’s homes for an extended trial period . It would be interesting to see how perceptions and use change over time – does it become more valuable and appealing or does the novelty wear off and it just becomes bothersome .
The design thinking approach , has provided quick insights and learning in a cost effective way that would not have been possible with our previous approach to product development .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
1 . Challenge
I work for an organisation that provides medical alarms to the ageing population . While our devices serve our current clients well , we know that Baby Boomers are more technically savvy and have an increased level of expectations around what their alarm device should be able to do .
Our stakeholders were keen to combine a number of IoT devices in the home along with a wearable biometric device as a full solution . Our challenge was to identify whether Baby Boomers feel comfortable having this level of technology in their home and whether they have a preference for smart monitoring over the traditional monitoring and medical alarm hardware .
2 . Selection
After working through the initial steps of design thinking and coming up with a series of assumptions , we were ready to run our experiment to test our hypothesis . We felt we needed to implement a learning launch to be able to observe our testers interact with this technology .
According to Axel Ebeling ’s lecture , a learning launch is a small experiment that tests your idea in the real marketplace . For our experiment this included a show home set up , a home where all the devices were on display and could be interacted with in a home like setting .
As outlined in Axel Ebeling ’s lecture , we established the following :
We had a hypothesis to test : People aged 60 - 80 would purchase and install an IoT enabled monitoring solution from us if it allowed them to live safer and longer in their own homes
A specific group of customers we called our testers : Baby Boomers aged 60 - 80 living with a chronic illness that requires support .
Identified a specific need / a customer pain : The need to feel safe and protected , both in and out of their home .
An idea meets or solves that need : A wearable and series of smart home devices to keep them safe and monitored wherever they were . As outlined in the lecture we identified that this customer group must feel comfortable having IoT monitoring technology in their home for this idea to be a good one . If they were not comfortable and untrusting of it , there is no way it would sell .
3 . Application
The learning launch tool was selected , because many of our testers had not used ( and some not heard of ) this technology before and were unfamiliar with IoT.
This tool was really effective in seeing how people really feel and act with this technology versus how they thought they would feel based on their perceptions of what the technology was . Having
the ability to hold , test and see results of the technology for themselves gave our testers a reference and the ability to understand how it would work in their daily lives .
Insight
Some of our insights included ;
The higher the need of the client to feel safe , the less they were concerned about the technology and its implications including privacy concerns . Surprisingly age and technical ability was not so much a factor in their feeling towards this technology , this did n’t support our assumption that tech savvy people would see more value in this product .
The higher the need for social interaction also meant more desire towards having this technology in their homes . Although initially resistant , those suffering from social isolation loved having the ability to talk with their smart home speaker . Something that surprised a majority of them also .
These insights would not have been realised if we had n’t used a design thinking approach . The learning launch , provided context to a lot of unknowns and uncertainty for both us and the testers using it .
1 . Approach
Next time , in our second learning launch - I would love to give this learning launch even more context by having it in people ’s homes for an extended trial period . It would be interesting to see how perceptions and use change over time – does it become more valuable and appealing or does the novelty wear off and it just becomes bothersome .
The design thinking approach , has provided quick insights and learning in a cost effective way that would not have been possible with our previous approach to product development .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11103 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MINDMAPPING IN BUSINESS FIELD
Mind Mapping allows us to boost our understanding and confidence which we can use in every task in our day - to - day life . It helps in engaging our life more creative , productive and problem free .
CHALLENGE AND SELECTION :
The main challenge of mind mapping tool is representing our information in detailed manner . This means that we ca n't able to remember every detailed information all time , so these can be avoided by using this tool . Mind mapping tool is selected to overcome this problem .
The second challenge is making wise and correct decisions . This challenge is faced by everyone in the world . We make decision when our mind accepts , so to make our mind stable and confident mind mapping allows us to make correct decision in right situation .
The Third challenge is Representation of our Ideas(similar to ideation concept ) . This challenge plays a crucial role in understanding of people around us . Idea Representation should be done in detailed and understandable manner . Representation is the face of Development of Ideas . So by selecting mind mapping tool it helps in representing our ideas in a briefed manner .
Therefore , Mind Mapping tool is selected to overcome these challenges and allows us to solve the problems in different perspectives .
APPLICATIONS :
In my point of view Mind Mapping is widely used in Business which is one of the most important application among all other applications . In Business point of view mind mapping plays a crucial role as it involves in creating effective decisions , thinking , critical analysis , arrangement of structured information and representation of information which was covered among challenges .
Mind Mapping helps employee in company to understand what the problem is and encourages how to solve particular problem in different aspects . It also helps in developing creative and innovative approach of ideas and solutions .
In a research by chuck frey said that employees who believe mind mapping their productivity is increased by 25 % in business sector . From this research I have understood that mind mapping plays a crucial role in business sector .
Few applications of Mind Mapping in Business Sector :
Increases productivity Improves production and discovery of new ideas . Improves in decision making abilities . Improves in thinking about problems and solutions with different
prospects .
Improves communication and collaboration between team
members .
Here I would like to add an important role of TIME MANAGEMENT in Business Sector using Mind Mapping tool .
Mind Mapping allows employees to work and focus on time management as every project assigned to them are always enclosed with time bound whether it is short or long . Employees use mind mapping tool to brainstorm their ideas to solve the problem in different aspects .
These aspects include 5WH questions which are what , why , when , how , who to mention the problem in a detailed manner in order to get solutions from many aspects considering different situations .
Therefore , the conclusion is that Mind Mapping plays a crucial role in business applications which mainly focusses on time management , working procedure and decision - making capabilities .
INSIGHT AND APPROACH :
Thus , from the above application we can understand that it is a useful technique that supports learning , gaining information , collaboration , looking problems in different aspect to solve problems . It helps in understanding the problem which we are going to solve , the best insight and approach of this tool is that it helps us to understand shared thoughts and opinions which promotes team collaboration and working skill . It also engages us in developing knowledge and making decisions wisely .
It also enhances positive mode of approach and creative thinking , decision making qualities . The best method of approach is that it helps us to categorize the problems int 5 wh manner , split problem into different aspects and find solution according to it by analyzing by categorizing into ideas and solutions and also helps in approaching visualization method in which problems , ideas and solutions are visualized(imagined ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MINDMAPPING IN BUSINESS FIELD
Mind Mapping allows us to boost our understanding and confidence which we can use in every task in our day - to - day life . It helps in engaging our life more creative , productive and problem free .
CHALLENGE AND SELECTION :
The main challenge of mind mapping tool is representing our information in detailed manner . This means that we ca n't able to remember every detailed information all time , so these can be avoided by using this tool . Mind mapping tool is selected to overcome this problem .
The second challenge is making wise and correct decisions . This challenge is faced by everyone in the world . We make decision when our mind accepts , so to make our mind stable and confident mind mapping allows us to make correct decision in right situation .
The Third challenge is Representation of our Ideas(similar to ideation concept ) . This challenge plays a crucial role in understanding of people around us . Idea Representation should be done in detailed and understandable manner . Representation is the face of Development of Ideas . So by selecting mind mapping tool it helps in representing our ideas in a briefed manner .
Therefore , Mind Mapping tool is selected to overcome these challenges and allows us to solve the problems in different perspectives .
APPLICATIONS :
In my point of view Mind Mapping is widely used in Business which is one of the most important application among all other applications . In Business point of view mind mapping plays a crucial role as it involves in creating effective decisions , thinking , critical analysis , arrangement of structured information and representation of information which was covered among challenges .
Mind Mapping helps employee in company to understand what the problem is and encourages how to solve particular problem in different aspects . It also helps in developing creative and innovative approach of ideas and solutions .
In a research by chuck frey said that employees who believe mind mapping their productivity is increased by 25 % in business sector . From this research I have understood that mind mapping plays a crucial role in business sector .
Few applications of Mind Mapping in Business Sector :
Increases productivity Improves production and discovery of new ideas . Improves in decision making abilities . Improves in thinking about problems and solutions with different
prospects .
Improves communication and collaboration between team
members .
Here I would like to add an important role of TIME MANAGEMENT in Business Sector using Mind Mapping tool .
Mind Mapping allows employees to work and focus on time management as every project assigned to them are always enclosed with time bound whether it is short or long . Employees use mind mapping tool to brainstorm their ideas to solve the problem in different aspects .
These aspects include 5WH questions which are what , why , when , how , who to mention the problem in a detailed manner in order to get solutions from many aspects considering different situations .
Therefore , the conclusion is that Mind Mapping plays a crucial role in business applications which mainly focusses on time management , working procedure and decision - making capabilities .
INSIGHT AND APPROACH :
Thus , from the above application we can understand that it is a useful technique that supports learning , gaining information , collaboration , looking problems in different aspect to solve problems . It helps in understanding the problem which we are going to solve , the best insight and approach of this tool is that it helps us to understand shared thoughts and opinions which promotes team collaboration and working skill . It also engages us in developing knowledge and making decisions wisely .
It also enhances positive mode of approach and creative thinking , decision making qualities . The best method of approach is that it helps us to categorize the problems int 5 wh manner , split problem into different aspects and find solution according to it by analyzing by categorizing into ideas and solutions and also helps in approaching visualization method in which problems , ideas and solutions are visualized(imagined ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16191 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
1 . Challenge : Describe your challenge , including all relevant information
I was working in a newly created team of five during my Master ’s programme – all with different nationalities and with different professional and educational backgrounds . We had trouble both coming up with and se- lecting ideas for the tasks we were given in our programme , and really struggled with this . It made us ineffec- tive and we were becoming annoyed with each other .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
We selected visualization as our tool of choice . We did this so that we had a clear visual representation of the ideas generated , and could easily select amongst them .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
To target our idea generation , we decided to have a set amount of “ thinking - time ” , i.e. a few minutes to think alone before we started discussing ideas . When the thinking time was done , everyone needed to present their idea – orally and visually . After everyone had presented , we had five different visualizations of ideas and solu- tions on our whiteboard . Using the visualization , neither of us needed to keep the ideas presented in our head , instead , we could all take a few minutes and look at the visualizations of the ideas . Many times , this also led to the combination of several ideas – it was easier for us to see different elements of the ideas and cherry - pick the best ones .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
My insight from visualizing is that everyone really gains from it . Even if you are not completely picture - based , but perhaps you also include text , most people can take this is . As opposed to ideas presented only orally or perhaps only textually , which can be hard to grasp – especially if you are thinking about your idea at the same time and how to present it . Visuals , I see , are a universal way of communicating .
5 . Approach : Describe what you might do differently next time -- applying the same tool you se-
lected or a different one -- and the reason(s ) why .
Next time , I will most certainly use visualization as much as I can . Not only because it is my preferred way of taking in information , but also because it is universal , as I said earlier . You ca n’t read and listen at the same time , and in my business ( consulting ) , visual presentations are therefore essential .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
1 . Challenge : Describe your challenge , including all relevant information
I was working in a newly created team of five during my Master ’s programme – all with different nationalities and with different professional and educational backgrounds . We had trouble both coming up with and se- lecting ideas for the tasks we were given in our programme , and really struggled with this . It made us ineffec- tive and we were becoming annoyed with each other .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
We selected visualization as our tool of choice . We did this so that we had a clear visual representation of the ideas generated , and could easily select amongst them .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
To target our idea generation , we decided to have a set amount of “ thinking - time ” , i.e. a few minutes to think alone before we started discussing ideas . When the thinking time was done , everyone needed to present their idea – orally and visually . After everyone had presented , we had five different visualizations of ideas and solu- tions on our whiteboard . Using the visualization , neither of us needed to keep the ideas presented in our head , instead , we could all take a few minutes and look at the visualizations of the ideas . Many times , this also led to the combination of several ideas – it was easier for us to see different elements of the ideas and cherry - pick the best ones .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
My insight from visualizing is that everyone really gains from it . Even if you are not completely picture - based , but perhaps you also include text , most people can take this is . As opposed to ideas presented only orally or perhaps only textually , which can be hard to grasp – especially if you are thinking about your idea at the same time and how to present it . Visuals , I see , are a universal way of communicating .
5 . Approach : Describe what you might do differently next time -- applying the same tool you se-
lected or a different one -- and the reason(s ) why .
Next time , I will most certainly use visualization as much as I can . Not only because it is my preferred way of taking in information , but also because it is universal , as I said earlier . You ca n’t read and listen at the same time , and in my business ( consulting ) , visual presentations are therefore essential .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19644 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ID meyermichelle
Reflection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared
understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions
I start the process by creating a straw man graphic of the problem domain . To develop the straw
man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in Victor Fernandez ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an
artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
What I have learned from conducting this exercise with several groups is that while the graphic –
especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic and can more quickly gain new insights about relationships between key entities instead of taking time to identify them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME: meyermichelle
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ID meyermichelle
Reflection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared
understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions
I start the process by creating a straw man graphic of the problem domain . To develop the straw
man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in Victor Fernandez ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an
artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
What I have learned from conducting this exercise with several groups is that while the graphic –
especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic and can more quickly gain new insights about relationships between key entities instead of taking time to identify them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": [
"meyermichelle"
]
} | 5716 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work in a pan - national company with all country marketing positions . As a part of the job I was assigned a specific area with distributorships to be managed for sales and marketing of our product(s ) . Instructions , data collection , information , support and feedback is required on regular basis . Most of them were not comfortable with English or national Language , but only with regional language ( my limitation ) . One - to - one interaction was the most effective but least efficient . All other tasks were delayed due to more time being dedicated to communicate with all distributors . It is an old business and partners have become comfortable in the traditional way of doing business . So my challenge was to communicate effectively with all channel partners .
Selection
All of the partners require internet connectivity , working email , computers and mobiles . My assumption was that all of them checked their e - mails and messages regularly . I selected the ‘ Learning Launch Tool ’ . Because the learning and adaptation was from both sides , I chose this method as it would help me understand the behaviour as well communicate with the partners .
Application
I started with communicating via mail and in English only . The second step was to get individual feedback – if they were attentive to the communications and if yes what was their level of understanding . Next step was to draft emails bilingual ( English and national - Language ) and again get individual feedback .
In next step I started with mobile sms messages , followed by whatsapp messages and whatsapp groups ( territory wise ) . The initial phase was to communicate only to partners only . Next was to include the managers employed by partners in all communications . Feedback was taken regularly at different levels to understand the effectiveness of communications .
Insight
What I learned was that a bilingual communication was much more effective . The response rate wes almost doubled when using bilingual communications . The level of understanding and clarity was better in the bilingual communication .
Sms were checked and responded more quickly than emails . Mobile sms was efficient for quick and short communications or even as a reminder of e - mail communications . E - mail being the official and essential communication tool is irreplaceable , but other mediums enhanced the effectiveness of communications .
Whatsapp group turned out to be an effective way of communication . Partners were able to ask any queries directly or to others . Almost everyone was able to write in regional language on phone , hence a more interactive platform with much higher response rate ( 4x than e - mails avg . over a week ) . Media and relevant information shared on the platform proved to be really effective in supplementing the official communications . Any new initiative taken by me was implemented by about 10 % of ‘ champions ’ who willingly supported . The champions ’ stories and experience sharing on a common platform inspired other to take initiative . Better safety standards and services were offered to final customers as a result of healthy competition among partners ( even in different markets ) .
Involvement of managers improved the execution and implementation efficiency as the communication was now directly to them as well . Partners were taken in confidence and a more efficient flow of communication was adapted .
Approach
Since the individual success story and visual media sharing was very effective in engaging partners for an interactive and productive dialog . I would use the story - telling and visualization tools . Apart from regular business , the partners are also very interested in creating a success story of their own . One ’s success story is an inspiration for the other . A seminar or conference will be organized to recognize the leaders and organizing sessions to share their stories and ideas with others . It will provide a real time interactive platform , which might help in improving routine communications .
Some partners were having good ideas but were not able to express them properly . A session on visualization with simple and basic exercises will be planned . Diverse group of partners can be grouped together so that ideas can take a visual form which is more relatable to all . Both the events can also be combined .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work in a pan - national company with all country marketing positions . As a part of the job I was assigned a specific area with distributorships to be managed for sales and marketing of our product(s ) . Instructions , data collection , information , support and feedback is required on regular basis . Most of them were not comfortable with English or national Language , but only with regional language ( my limitation ) . One - to - one interaction was the most effective but least efficient . All other tasks were delayed due to more time being dedicated to communicate with all distributors . It is an old business and partners have become comfortable in the traditional way of doing business . So my challenge was to communicate effectively with all channel partners .
Selection
All of the partners require internet connectivity , working email , computers and mobiles . My assumption was that all of them checked their e - mails and messages regularly . I selected the ‘ Learning Launch Tool ’ . Because the learning and adaptation was from both sides , I chose this method as it would help me understand the behaviour as well communicate with the partners .
Application
I started with communicating via mail and in English only . The second step was to get individual feedback – if they were attentive to the communications and if yes what was their level of understanding . Next step was to draft emails bilingual ( English and national - Language ) and again get individual feedback .
In next step I started with mobile sms messages , followed by whatsapp messages and whatsapp groups ( territory wise ) . The initial phase was to communicate only to partners only . Next was to include the managers employed by partners in all communications . Feedback was taken regularly at different levels to understand the effectiveness of communications .
Insight
What I learned was that a bilingual communication was much more effective . The response rate wes almost doubled when using bilingual communications . The level of understanding and clarity was better in the bilingual communication .
Sms were checked and responded more quickly than emails . Mobile sms was efficient for quick and short communications or even as a reminder of e - mail communications . E - mail being the official and essential communication tool is irreplaceable , but other mediums enhanced the effectiveness of communications .
Whatsapp group turned out to be an effective way of communication . Partners were able to ask any queries directly or to others . Almost everyone was able to write in regional language on phone , hence a more interactive platform with much higher response rate ( 4x than e - mails avg . over a week ) . Media and relevant information shared on the platform proved to be really effective in supplementing the official communications . Any new initiative taken by me was implemented by about 10 % of ‘ champions ’ who willingly supported . The champions ’ stories and experience sharing on a common platform inspired other to take initiative . Better safety standards and services were offered to final customers as a result of healthy competition among partners ( even in different markets ) .
Involvement of managers improved the execution and implementation efficiency as the communication was now directly to them as well . Partners were taken in confidence and a more efficient flow of communication was adapted .
Approach
Since the individual success story and visual media sharing was very effective in engaging partners for an interactive and productive dialog . I would use the story - telling and visualization tools . Apart from regular business , the partners are also very interested in creating a success story of their own . One ’s success story is an inspiration for the other . A seminar or conference will be organized to recognize the leaders and organizing sessions to share their stories and ideas with others . It will provide a real time interactive platform , which might help in improving routine communications .
Some partners were having good ideas but were not able to express them properly . A session on visualization with simple and basic exercises will be planned . Diverse group of partners can be grouped together so that ideas can take a visual form which is more relatable to all . Both the events can also be combined .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9812 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Medical System Improvement – Visualization Tool
Challenge :
During to the COVID - 19 pandemic and my family ’s health at stake , I regularly visited a nearby hospital for a week . Therein , where I first perceived this challenge of drips being given to patients . Now , that drip can be used to either give liquid food supply to the patient or medicine injected into it .
But , the problem was the pandemic had put an immense pressure on the hospital ’s resources and there was a huge staff crunch . Staff to Patient ratio was almost 1:13 ! ! This led to a lot of errors in giving timely drip to the patient since the Intravenous Injection System requires manual effort & regular checking . Also , if not monitored properly & the drip is for a longer duration inside the patient , it could lead to complexities caused by the backflow of blood
Therefore , I thought otherwise of why not try to automate this entire process !
Selection :
Since , I was in college and had a technological background , I started to visualize of all the possibilities . Hence , the tool of Visualization was used before identifying and defining the possible solutions to the challenge . The visualisation too is simply to understand the scope , boundaries , and limitations of this manual IV process and helped me to better understand the pain points and opportunities for improvements or solutions . I often used this while solving any assignment questions as well in college and with my peers if they seek any advice .
Application :
I started by simply utilizing my time at the hospital on observing the challenges and jotting them visually on a paper ( straw man graphic type ) . Then I drew the linkages in between the relationships . To develop the straw man graphic , I drew from the existing resources available and understood the surrounding of a hospital ( intense work pressure & matter of life and death ) .
• I trickled the main areas of concerns like :
• Rising COVID Cases
• Overstressed Ground Nurses
• Limited Resources & Staff
• Unprepared Health Infrastructure
• COVID Norms ( Social Distancing )
After my family fully recovered , I went back regularly to check & observe . I even tried to interview few helpers / staff as my main points of contact on the initiative . Since I had decent knowledge on mobile app creation and development , due to my educational background , I tried to formulate a code for automating the entire process depicted as below –
There will be an automatic alarm whenever the patient needed the dripping system which will be routed onto the staff through their pager or a wrist band watch and signal them to attend the patient . Thus , forming an effective reactive system . Though I could apply the app system on one person basis through a mobile phone , but due to the lack of many such smart devices , I could n’t completely implement my idea .
Insight :
I truly enjoyed visualising this entire challenge and learnt that design thinking approach is highly effective . It helped me to break down the problem into smaller sub parts so that I can effectively tackle each part & not get worried due to the enormity of the challenge . Also , one of the insight was that the management at the hospital were itself trying their best to tackle the sudden rise of cases and thus were focussing on automating many domains . Moreover , a beautiful insight was drawn from one of the nurses who was involved in the process was that , though how much so ever automation is brought in , but we as humans always try to take care of the patient through that humanly gesture & personal interaction , they get better that way more !
Approach :
Definitely each problem has many ways to solve it , so not that time when I was at the hospital , but later on I pondered over the many alternative solutions which were possible and as follows :
• Monitoring by specially hired caretakers
• Frequent Visits by family members themselves to keep a check on the patient
• Self - monitoring if possible and not that serious
• Entirely Smart Alert Monitoring system integrated with the hospital ’s main system
Many of the times , I prefer using this visualization tool since it has given me one of the best results till
now !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Medical System Improvement – Visualization Tool
Challenge :
During to the COVID - 19 pandemic and my family ’s health at stake , I regularly visited a nearby hospital for a week . Therein , where I first perceived this challenge of drips being given to patients . Now , that drip can be used to either give liquid food supply to the patient or medicine injected into it .
But , the problem was the pandemic had put an immense pressure on the hospital ’s resources and there was a huge staff crunch . Staff to Patient ratio was almost 1:13 ! ! This led to a lot of errors in giving timely drip to the patient since the Intravenous Injection System requires manual effort & regular checking . Also , if not monitored properly & the drip is for a longer duration inside the patient , it could lead to complexities caused by the backflow of blood
Therefore , I thought otherwise of why not try to automate this entire process !
Selection :
Since , I was in college and had a technological background , I started to visualize of all the possibilities . Hence , the tool of Visualization was used before identifying and defining the possible solutions to the challenge . The visualisation too is simply to understand the scope , boundaries , and limitations of this manual IV process and helped me to better understand the pain points and opportunities for improvements or solutions . I often used this while solving any assignment questions as well in college and with my peers if they seek any advice .
Application :
I started by simply utilizing my time at the hospital on observing the challenges and jotting them visually on a paper ( straw man graphic type ) . Then I drew the linkages in between the relationships . To develop the straw man graphic , I drew from the existing resources available and understood the surrounding of a hospital ( intense work pressure & matter of life and death ) .
• I trickled the main areas of concerns like :
• Rising COVID Cases
• Overstressed Ground Nurses
• Limited Resources & Staff
• Unprepared Health Infrastructure
• COVID Norms ( Social Distancing )
After my family fully recovered , I went back regularly to check & observe . I even tried to interview few helpers / staff as my main points of contact on the initiative . Since I had decent knowledge on mobile app creation and development , due to my educational background , I tried to formulate a code for automating the entire process depicted as below –
There will be an automatic alarm whenever the patient needed the dripping system which will be routed onto the staff through their pager or a wrist band watch and signal them to attend the patient . Thus , forming an effective reactive system . Though I could apply the app system on one person basis through a mobile phone , but due to the lack of many such smart devices , I could n’t completely implement my idea .
Insight :
I truly enjoyed visualising this entire challenge and learnt that design thinking approach is highly effective . It helped me to break down the problem into smaller sub parts so that I can effectively tackle each part & not get worried due to the enormity of the challenge . Also , one of the insight was that the management at the hospital were itself trying their best to tackle the sudden rise of cases and thus were focussing on automating many domains . Moreover , a beautiful insight was drawn from one of the nurses who was involved in the process was that , though how much so ever automation is brought in , but we as humans always try to take care of the patient through that humanly gesture & personal interaction , they get better that way more !
Approach :
Definitely each problem has many ways to solve it , so not that time when I was at the hospital , but later on I pondered over the many alternative solutions which were possible and as follows :
• Monitoring by specially hired caretakers
• Frequent Visits by family members themselves to keep a check on the patient
• Self - monitoring if possible and not that serious
• Entirely Smart Alert Monitoring system integrated with the hospital ’s main system
Many of the times , I prefer using this visualization tool since it has given me one of the best results till
now !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20716 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment
Challenge & Selection
We were trying to enhance our digital entertainment services usage and wanted to understand our customers ' expectations . Although there were strong competitors in the market in terms of music and video streaming , instant messaging , and cloud services , we wanted to penetrate the market and win a significant portion of these users . Other applications were spending a considerable amount of money on both advertisements and employees . However , we had only a few dozens of workers for all these applications . It will be a challenge to surpass others while dealing with budget and resource concerns . Yet , we initiated a project to understand digital customers ’ needs and wants from these entertainment applications . We were sure that there had to be something missing and that we may build our brands on this opportunity . We interviewed more than 40 customers and used a mind mapping tool to illustrate their thoughts . There were many insights obtained from customers , and a mind map could help us to see all of them in one big picture .
Application
Our team consists of 5 people , and each of us talked with around 8 customers . Before the interviews , we prepared 8 themes related to a person ’s daily activities and how they use entertaining applications throughout these phases . After finishing the interviews , we organised a workshop to share insights that we learned from customers . The progress of the workshop was designed to understand different personas ’ needs and develop various solutions . At the beginning of the workshop , we wrote every insight on a post - it in a few words and collect them according to their themes . At the end of 3 hours , we had hundreds of different people ’s insights on the wall , and there was no place to add another paper on the wall .
Insight
There was a huge amount of data to examine the paper , and it was hard to make a connection between them . Some part of this data consists of unrelated , repetitive , long sentences , which has to be eliminated , and guidance was needed to understand the true intentions of the people . It was very nice to organise all these elements according to a flow ; seeing the mind map helps us understand what is missing in their lives and how we can focus on other applications ’ weaknesses . The result was outstanding ; although a single person uses a variety of applications , these apps do not know the user ’s preferences and the types of content they like . So , each app suggests different contents throughout a person ’s daily journey . We understood the insight thanks to the single flow of customers ’ daily lives .
Approach
Due to the time limit and lack of resources , we only examined only one persona ’s journey and could not focus on the others . If we had the chance , we would split mind mapping into different persona groups and understand what could be missing for each segment . Although the result is okay for us , we spent too much time to organise all the insight . We could work more efficiently if we divide the whole interview into two groups and make the distribution of work in our team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment
Challenge & Selection
We were trying to enhance our digital entertainment services usage and wanted to understand our customers ' expectations . Although there were strong competitors in the market in terms of music and video streaming , instant messaging , and cloud services , we wanted to penetrate the market and win a significant portion of these users . Other applications were spending a considerable amount of money on both advertisements and employees . However , we had only a few dozens of workers for all these applications . It will be a challenge to surpass others while dealing with budget and resource concerns . Yet , we initiated a project to understand digital customers ’ needs and wants from these entertainment applications . We were sure that there had to be something missing and that we may build our brands on this opportunity . We interviewed more than 40 customers and used a mind mapping tool to illustrate their thoughts . There were many insights obtained from customers , and a mind map could help us to see all of them in one big picture .
Application
Our team consists of 5 people , and each of us talked with around 8 customers . Before the interviews , we prepared 8 themes related to a person ’s daily activities and how they use entertaining applications throughout these phases . After finishing the interviews , we organised a workshop to share insights that we learned from customers . The progress of the workshop was designed to understand different personas ’ needs and develop various solutions . At the beginning of the workshop , we wrote every insight on a post - it in a few words and collect them according to their themes . At the end of 3 hours , we had hundreds of different people ’s insights on the wall , and there was no place to add another paper on the wall .
Insight
There was a huge amount of data to examine the paper , and it was hard to make a connection between them . Some part of this data consists of unrelated , repetitive , long sentences , which has to be eliminated , and guidance was needed to understand the true intentions of the people . It was very nice to organise all these elements according to a flow ; seeing the mind map helps us understand what is missing in their lives and how we can focus on other applications ’ weaknesses . The result was outstanding ; although a single person uses a variety of applications , these apps do not know the user ’s preferences and the types of content they like . So , each app suggests different contents throughout a person ’s daily journey . We understood the insight thanks to the single flow of customers ’ daily lives .
Approach
Due to the time limit and lack of resources , we only examined only one persona ’s journey and could not focus on the others . If we had the chance , we would split mind mapping into different persona groups and understand what could be missing for each segment . Although the result is okay for us , we spent too much time to organise all the insight . We could work more efficiently if we divide the whole interview into two groups and make the distribution of work in our team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15034 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Design Thinking Assignment
1 . Challenge :
As a member of the Eurobank Greece , a non - profit organization that promotes promotes public speaking and leadership , I have a structured program to help improve my public speaking skills . I had a project called ‘ Present a Proposal ’ in which I had to look closely at my personal or toastmasters life , choose an issue impacting them to work on and present a proposal outlining my solution . I chose to work on the Best Speaker award that is given to the speaker who is voted to have given the best speech in a particular Toastmasters meeting . The voting usually happens at the end of a meeting and members are given a few minutes to decide who spoke the best that meeting . Bear in mind that in a meeting , both experienced and inexperienced members give speeches . I felt this system of voting was sub - optimum and inherently biased as experienced speakers , who mostly won these awards , had a clear advantage in terms of on - stage presence in comparison to inexperienced speakers . This sometimes discouraged new and improving speakers who had shown tremendous progress . If the voting could be made more objective , focussing even on those who made significant growth and not just who spoke the best , I felt the awards would serve their purpose better .
I made an online form that lists all the speakers who are going to speak in a particular meeting and a set of questions per speaker . These questions asked the audience member to rate the speaker on a few parameters like content , logic and presentation of the speech . These parameters are used in international speech contests to judge speeches . The rating is between fair , good , very good and excellent worth 1,2,3 and 4 points respectively . At the end of the meeting , the number of points accumulated by each speaker is calculated using a program I have coded . This way the best speaker is decided based on certain objectives . This helps the voters stay vary of inherent biases and prejudice and remain objective in their voting .
2 . Selection :
I chose the tool of Learning Launch to test my solution . I needed to validate my solution before presenting it in the proposal . Also , I wanted to test my solution fast and cheap [ Ref : Learning Launch Tool -2:46 – 2:51 ] . I had the meeting to test this solution scheduled within a day of having my solution in place . I was planning to implement this in a recently chartered club which was open to new experiments and okay even if I failed in its application during their meeting . I felt this learning was much needed to test the practicality and real usefulness of my solution . I needed to gauge whether the members of a meeting were willing to adapt to this solution and whether my solution was user friendly . I needed to see the live usage and understand any difficulties the members faced .
3 . Application :
Once I had the online form and the code to calculate all the votes instantly , I contacted a recently chartered Toastmasters Club and asked the president if I could conduct this experiment in their meeting . He was happy with my solution and gave me a go ahead . As a backup I kept a simple online form which emulated the usual form of voting ready .
It was an online meeting . So I joined the meeting early , and explained my solution at the beginning of the meet . I asked everyone to open the link to the online form . I also chose to give a speech in this meeting , presenting my solution as the proposal . I scheduled my speech first so that everyone got a clear picture of my solution , what I was planning to do in the meeting and the thought process behind its implementation . Once , my speech was over , it was the first to get evaluated by all the members . This continued after every speaker . I kept reminding everyone after every speech to rate the speakers . And at the end of the meeting , the points accumulated by each speaker was calculated and I had the name of the best speaker ready .
Post the meeting , I asked everyone for their feedback of using the form I had created and if there were suggestions for improvement . The feedback in general was positive and I got a few suggestions to make the process more easy to follow . A few had queries about the solution , and I clarified them .
4 . Insight :
The first thing that I observed was that my solution was n’t as automated as I expected it to be . This helped me fine tune the online form to accommodate any number of speakers and calculate their results with more efficient and independent code .
I also realised that there were few cases which I had not accommodated while designing my solution . Like what happens if a member misses the speech of one speaker . Should he / she be allowed to participate in voting , and if yes will it affect the end result . Because the form I had made assumed that all would vote for all speakers .
I also realised that people become more impatient as the meeting goes on . So some questions in the form asking for any comments about the speech were filled for first few speakers but not any other speakers .
My final realisation was that if I had to solve this problem , then I had to look beyond just an online form and think more on the lines of a web - app . This broadened my problem statement a little as online forms where the only tech solution explored till now . This solution can be easily customised for a particular meet and can be made intuitive .
Also , the solutions till now did n’t really have a personal touch . If I could incorporate the pictures of speakers , and the members who are voting , I think that would make it more interactive and fun . This can make the shift to my product much easier .
5 . Approach :
My alternate approach includes using the same tool with a few changes .
For my particular solution , which is basically a tech product , I would definitely stick to learning launches as they are quick , cheap and comparatively stress free opportunities to test my product .
Next time I would make sure that I am better prepared to take feedback during the learning launch . I felt this time I was very focused on making sure that my product was working that I felt I did n’t collect feedback and observe users while using the solution as much as I could have . This small change could make my insights more qualitative and strong .
Next time , I would make sure I have a few things to look out for in particular when interacting with users in order to uncover unarticulated pain points while using my product . I need to put myself in the shoes of the user before hand and try out my solution . This way I can learn how to think like the customer and improve my understanding of the user .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Design Thinking Assignment
1 . Challenge :
As a member of the Eurobank Greece , a non - profit organization that promotes promotes public speaking and leadership , I have a structured program to help improve my public speaking skills . I had a project called ‘ Present a Proposal ’ in which I had to look closely at my personal or toastmasters life , choose an issue impacting them to work on and present a proposal outlining my solution . I chose to work on the Best Speaker award that is given to the speaker who is voted to have given the best speech in a particular Toastmasters meeting . The voting usually happens at the end of a meeting and members are given a few minutes to decide who spoke the best that meeting . Bear in mind that in a meeting , both experienced and inexperienced members give speeches . I felt this system of voting was sub - optimum and inherently biased as experienced speakers , who mostly won these awards , had a clear advantage in terms of on - stage presence in comparison to inexperienced speakers . This sometimes discouraged new and improving speakers who had shown tremendous progress . If the voting could be made more objective , focussing even on those who made significant growth and not just who spoke the best , I felt the awards would serve their purpose better .
I made an online form that lists all the speakers who are going to speak in a particular meeting and a set of questions per speaker . These questions asked the audience member to rate the speaker on a few parameters like content , logic and presentation of the speech . These parameters are used in international speech contests to judge speeches . The rating is between fair , good , very good and excellent worth 1,2,3 and 4 points respectively . At the end of the meeting , the number of points accumulated by each speaker is calculated using a program I have coded . This way the best speaker is decided based on certain objectives . This helps the voters stay vary of inherent biases and prejudice and remain objective in their voting .
2 . Selection :
I chose the tool of Learning Launch to test my solution . I needed to validate my solution before presenting it in the proposal . Also , I wanted to test my solution fast and cheap [ Ref : Learning Launch Tool -2:46 – 2:51 ] . I had the meeting to test this solution scheduled within a day of having my solution in place . I was planning to implement this in a recently chartered club which was open to new experiments and okay even if I failed in its application during their meeting . I felt this learning was much needed to test the practicality and real usefulness of my solution . I needed to gauge whether the members of a meeting were willing to adapt to this solution and whether my solution was user friendly . I needed to see the live usage and understand any difficulties the members faced .
3 . Application :
Once I had the online form and the code to calculate all the votes instantly , I contacted a recently chartered Toastmasters Club and asked the president if I could conduct this experiment in their meeting . He was happy with my solution and gave me a go ahead . As a backup I kept a simple online form which emulated the usual form of voting ready .
It was an online meeting . So I joined the meeting early , and explained my solution at the beginning of the meet . I asked everyone to open the link to the online form . I also chose to give a speech in this meeting , presenting my solution as the proposal . I scheduled my speech first so that everyone got a clear picture of my solution , what I was planning to do in the meeting and the thought process behind its implementation . Once , my speech was over , it was the first to get evaluated by all the members . This continued after every speaker . I kept reminding everyone after every speech to rate the speakers . And at the end of the meeting , the points accumulated by each speaker was calculated and I had the name of the best speaker ready .
Post the meeting , I asked everyone for their feedback of using the form I had created and if there were suggestions for improvement . The feedback in general was positive and I got a few suggestions to make the process more easy to follow . A few had queries about the solution , and I clarified them .
4 . Insight :
The first thing that I observed was that my solution was n’t as automated as I expected it to be . This helped me fine tune the online form to accommodate any number of speakers and calculate their results with more efficient and independent code .
I also realised that there were few cases which I had not accommodated while designing my solution . Like what happens if a member misses the speech of one speaker . Should he / she be allowed to participate in voting , and if yes will it affect the end result . Because the form I had made assumed that all would vote for all speakers .
I also realised that people become more impatient as the meeting goes on . So some questions in the form asking for any comments about the speech were filled for first few speakers but not any other speakers .
My final realisation was that if I had to solve this problem , then I had to look beyond just an online form and think more on the lines of a web - app . This broadened my problem statement a little as online forms where the only tech solution explored till now . This solution can be easily customised for a particular meet and can be made intuitive .
Also , the solutions till now did n’t really have a personal touch . If I could incorporate the pictures of speakers , and the members who are voting , I think that would make it more interactive and fun . This can make the shift to my product much easier .
5 . Approach :
My alternate approach includes using the same tool with a few changes .
For my particular solution , which is basically a tech product , I would definitely stick to learning launches as they are quick , cheap and comparatively stress free opportunities to test my product .
Next time I would make sure that I am better prepared to take feedback during the learning launch . I felt this time I was very focused on making sure that my product was working that I felt I did n’t collect feedback and observe users while using the solution as much as I could have . This small change could make my insights more qualitative and strong .
Next time , I would make sure I have a few things to look out for in particular when interacting with users in order to uncover unarticulated pain points while using my product . I need to put myself in the shoes of the user before hand and try out my solution . This way I can learn how to think like the customer and improve my understanding of the user .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21919 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design a Marketing Experiment Sample Report
Introduction
This report fundamentally aims to develop a marketing experiment for Instituto´s drinks by The UTEC Uruguay Company . The campaign is all about TV advertising campaign highlighting “ feeling the taste ” . With the growing taste consciousness among the audience , the taste of drinks is increasingly becoming an important consideration of the consumers . The experiment is going be a before – after design experiment . I am not going to focus on full factorial , as it will be difficult & time - consuming to quantify impact on sales if several parameters are changed at the same time .
Experiment Design
In this experiment , the independent variable is increased TV advertising campaign . On the other side , the dependent variable observed here is amount of sales . The experiment will be run in Philadelphia , PA . The control market observed will be San Antanio , TX . Both are the two resemble cities of USA . The test and control markets are so chosen that they resemble closely in terms of population , demographics and other city attributes . Both Philadelphia and Antanio are similarly sized cities with a population of around 16 , 000 , and 00 . Since the entire cities will be exposed to the experiment , the sample size would be big enough to be statistically significant . Since it is a before - after design experiment , sales will be recorded for both control and test markets for a 3 month average from June - August . The experiment will be run for the next three months from September – November . The change in sales during the experiment will be then used to calculate the lift in sales . The experiment certainly adheres to the first three rules of causality . However , the experiment has no control over the fourth rule , which deals with the presence of external factor . Prima facie , there appears to be no external factor influencing the experiment , however there might be competitive response that shall be accounted for .
Anticipated Issues
Both the before and during experiment results are collected during the summer months from June to August . If the field implementation is executed anywhere between September to November , the winter months might see the dampening in the impact due to the seasonality involved . Any other external factor during implementation such as a new competitor entering the market or decrease in prices from competitors could adversely affect the field results .
The above - mentioned issues might have an adverse impact on the sales ; however , the experiment will still demonstrate the impact of TV advertising on sales . The seasonality and external factors notwithstanding , the experiment will provide a fair guideline on whether to go ahead with the nationwide marketing campaign . The lift in sales would also provide a concrete idea on the appropriate amount of spending on the campaign .
Experiment 2.0
Another version of the experiment can be through paid web advertising , which is mostly used , now days in the marketing . Web advertising is so popular because it provides much better control on the target audience , test markets and analytics . Hence , it can be a full factorial design with the independent variables as both price and advertising theme . This will also yield or generate more informative results such as :
It demonstrates the impact of more than one independent variable The web analytics gives far more insights on the buying preferences of the audience . This version of experiment is also generally cheaper and quicker to implement than the offline
campaigns such as TV or billboard advertising .
The only concern with the web experiment is that it does not include the chunk of audience that is not so active on web . In the context of this particular product , that chunk of inactive users could be huge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design a Marketing Experiment Sample Report
Introduction
This report fundamentally aims to develop a marketing experiment for Instituto´s drinks by The UTEC Uruguay Company . The campaign is all about TV advertising campaign highlighting “ feeling the taste ” . With the growing taste consciousness among the audience , the taste of drinks is increasingly becoming an important consideration of the consumers . The experiment is going be a before – after design experiment . I am not going to focus on full factorial , as it will be difficult & time - consuming to quantify impact on sales if several parameters are changed at the same time .
Experiment Design
In this experiment , the independent variable is increased TV advertising campaign . On the other side , the dependent variable observed here is amount of sales . The experiment will be run in Philadelphia , PA . The control market observed will be San Antanio , TX . Both are the two resemble cities of USA . The test and control markets are so chosen that they resemble closely in terms of population , demographics and other city attributes . Both Philadelphia and Antanio are similarly sized cities with a population of around 16 , 000 , and 00 . Since the entire cities will be exposed to the experiment , the sample size would be big enough to be statistically significant . Since it is a before - after design experiment , sales will be recorded for both control and test markets for a 3 month average from June - August . The experiment will be run for the next three months from September – November . The change in sales during the experiment will be then used to calculate the lift in sales . The experiment certainly adheres to the first three rules of causality . However , the experiment has no control over the fourth rule , which deals with the presence of external factor . Prima facie , there appears to be no external factor influencing the experiment , however there might be competitive response that shall be accounted for .
Anticipated Issues
Both the before and during experiment results are collected during the summer months from June to August . If the field implementation is executed anywhere between September to November , the winter months might see the dampening in the impact due to the seasonality involved . Any other external factor during implementation such as a new competitor entering the market or decrease in prices from competitors could adversely affect the field results .
The above - mentioned issues might have an adverse impact on the sales ; however , the experiment will still demonstrate the impact of TV advertising on sales . The seasonality and external factors notwithstanding , the experiment will provide a fair guideline on whether to go ahead with the nationwide marketing campaign . The lift in sales would also provide a concrete idea on the appropriate amount of spending on the campaign .
Experiment 2.0
Another version of the experiment can be through paid web advertising , which is mostly used , now days in the marketing . Web advertising is so popular because it provides much better control on the target audience , test markets and analytics . Hence , it can be a full factorial design with the independent variables as both price and advertising theme . This will also yield or generate more informative results such as :
It demonstrates the impact of more than one independent variable The web analytics gives far more insights on the buying preferences of the audience . This version of experiment is also generally cheaper and quicker to implement than the offline
campaigns such as TV or billboard advertising .
The only concern with the web experiment is that it does not include the chunk of audience that is not so active on web . In the context of this particular product , that chunk of inactive users could be huge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19931 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Better work place – mind mapping
Challenge My challenge has to do with people management in a large multilocation team . Our group is very diverse , with people located in 4 different sites around the world of at least 10 different nationalities . Working virtually is difficult , sometime time and energy consuming . During the last year a peak in number of people leaving have been registered . As our is a young team with salaries at the low end of the agreed fork , the first actions did focus on salaries revision for selected individuals and the possible need of more frequent discussions around career progression as the immediate needs .
Selection of tool The first tool selected to act on the problem had actually identified those as primary needs , but that tool was a short survey with predetermined themes and seemed to give wrong direction . In fact , by answering to the question ‘ do you have frequent conversations about your career ’ with a mean score , the partecipants lead the management think they wanted more . But career discussions are already happening twice a year for everybody , hence the question was probably not the right one to be asked . We decided therefore to use mind mapping , involving more closely with the teams and providing safe environment and time for discussion .
Application Teams were gathered in small groups and asked to come up with their own insight on people engagement improvement or the lack thereof . Partecipant were given time to come up with some individual reflections , then gathered on a board on sticky note by themes . Those themes were the same familiar themes of reward and recognition , work life balance and career progression , but as the discussion went on and many ‘ why ’ and ‘ so what ’ were asked , a more precise picture came through . The insights were collected throughtout sites , to mark up possible similarities
Insight Like for the ‘ good kitchen ’ example a more detailed conversation with stakeholders showed that the improvement to be made were diverse and would involve actively more people . As here people were not asked , as it happens in a survey ‘ is it true that you need this ? ’ but instead ‘ what would we need ? ’ , instead of getting a confirmation of beliefs we obtained the truth .
In practical terms we were able to see that none of the participants were in need of more conversations about their careers , they instead would rather prefer better courses or tools to improve coaching and mentoring for them and their managers . More tools allowing working from home and flexibility were required and with them a much better technology infrastructure . People would have been happier to use their own devices instead of the somehow older pc by the company to be able to work more in line with their family needs . A number of initiatives have been started , many of them less expensive than giving away consistent salary increases , they are working well .
Approach Such an approach is very valuable for people management , but it is useful to truly define peoples need and start with them in mind , therefore could prove to be a perfect starting point for new project or service , expecially if the starting idea is vague . Visualization is probably a tool that could be used together with mind mapping or , following the example of the course , next time we shall start with a diary , so to focus on work - life balance , for instance , and find common solutions . Visualization could be of use for those sites that are culturally less open to dialogue and generally do not express themselves openly with words .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Better work place – mind mapping
Challenge My challenge has to do with people management in a large multilocation team . Our group is very diverse , with people located in 4 different sites around the world of at least 10 different nationalities . Working virtually is difficult , sometime time and energy consuming . During the last year a peak in number of people leaving have been registered . As our is a young team with salaries at the low end of the agreed fork , the first actions did focus on salaries revision for selected individuals and the possible need of more frequent discussions around career progression as the immediate needs .
Selection of tool The first tool selected to act on the problem had actually identified those as primary needs , but that tool was a short survey with predetermined themes and seemed to give wrong direction . In fact , by answering to the question ‘ do you have frequent conversations about your career ’ with a mean score , the partecipants lead the management think they wanted more . But career discussions are already happening twice a year for everybody , hence the question was probably not the right one to be asked . We decided therefore to use mind mapping , involving more closely with the teams and providing safe environment and time for discussion .
Application Teams were gathered in small groups and asked to come up with their own insight on people engagement improvement or the lack thereof . Partecipant were given time to come up with some individual reflections , then gathered on a board on sticky note by themes . Those themes were the same familiar themes of reward and recognition , work life balance and career progression , but as the discussion went on and many ‘ why ’ and ‘ so what ’ were asked , a more precise picture came through . The insights were collected throughtout sites , to mark up possible similarities
Insight Like for the ‘ good kitchen ’ example a more detailed conversation with stakeholders showed that the improvement to be made were diverse and would involve actively more people . As here people were not asked , as it happens in a survey ‘ is it true that you need this ? ’ but instead ‘ what would we need ? ’ , instead of getting a confirmation of beliefs we obtained the truth .
In practical terms we were able to see that none of the participants were in need of more conversations about their careers , they instead would rather prefer better courses or tools to improve coaching and mentoring for them and their managers . More tools allowing working from home and flexibility were required and with them a much better technology infrastructure . People would have been happier to use their own devices instead of the somehow older pc by the company to be able to work more in line with their family needs . A number of initiatives have been started , many of them less expensive than giving away consistent salary increases , they are working well .
Approach Such an approach is very valuable for people management , but it is useful to truly define peoples need and start with them in mind , therefore could prove to be a perfect starting point for new project or service , expecially if the starting idea is vague . Visualization is probably a tool that could be used together with mind mapping or , following the example of the course , next time we shall start with a diary , so to focus on work - life balance , for instance , and find common solutions . Visualization could be of use for those sites that are culturally less open to dialogue and generally do not express themselves openly with words .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9895 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge & Selection
Mind mapping is an easy way to brainstorm thoughts without worrying about structure . It helps to visually structure your ideas to help with analysis and recall . A Mind Map is a diagram for representing tasks , words , concepts around a central idea . I use this approach with my brother who is struggling to perform well in studies . I suggested him to represent the problems in pictorial form which include ideas , problem in generating ideas , challenges he is facing during generating the idea of how to study well .
Application
First I asked him what is the problem you are facing to study . Later I came to know that he is having basic knowledge of subjects but he is failing in generating idea of how to study and how to remember things . So I suggested him a mind mapping tool then he came out from his struggle . So that he can visualise the things and he can understand better from this mind mapping tool . For example one of my friend is trying to manage in her busy schedule . I suggested her a mind mapping technique . She designed a mind map which includes her daily routines , work , time for her friends around a central key word time management . It helps her to give time everything equally .
Insight and Approach :
We all are having different problems and different ideas . We all are capable of generating our own ideas and coming out from those problems . The thing in which we are failing is there is no proper planning . Mind mapping is the tool which help us to generate our own ideas properly . Even when I talk with my brother and with my friend I came to this thing . So I suggested them a Mind Mapping
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge & Selection
Mind mapping is an easy way to brainstorm thoughts without worrying about structure . It helps to visually structure your ideas to help with analysis and recall . A Mind Map is a diagram for representing tasks , words , concepts around a central idea . I use this approach with my brother who is struggling to perform well in studies . I suggested him to represent the problems in pictorial form which include ideas , problem in generating ideas , challenges he is facing during generating the idea of how to study well .
Application
First I asked him what is the problem you are facing to study . Later I came to know that he is having basic knowledge of subjects but he is failing in generating idea of how to study and how to remember things . So I suggested him a mind mapping tool then he came out from his struggle . So that he can visualise the things and he can understand better from this mind mapping tool . For example one of my friend is trying to manage in her busy schedule . I suggested her a mind mapping technique . She designed a mind map which includes her daily routines , work , time for her friends around a central key word time management . It helps her to give time everything equally .
Insight and Approach :
We all are having different problems and different ideas . We all are capable of generating our own ideas and coming out from those problems . The thing in which we are failing is there is no proper planning . Mind mapping is the tool which help us to generate our own ideas properly . Even when I talk with my brother and with my friend I came to this thing . So I suggested them a Mind Mapping
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20277 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – LEARNING LAUNCH
Challenge : I have been in the creative services . Also I am a Corporate Trainer . One of my friends is a business growth consultant to a lot of companies . He approached me with one of his client 's problem . They have been observing a decrease in productivity of few of their employees . They were not able to think out of the box and were stuck with traditional methods which was affecting their work . Selection : I planned to work on this in three stages . First using ethnography to understand the employees . Then using secondary research I came across some facts about the employees ' psychology . And finally using the Learning Launch I came up with few activities and engaged to employees to find out the results . Application : Initially I wanted to understand the mindset of the employees . So I opted for ethnography . First , I had a discussion with the HR team of the company about the interviews they had with employees and their yearly reviews . Then we spent time with those particular employees and figured out that most of them believed that they have a feeling of not excelling at things that matter the most . And everyone of them believes that they are not creative . We used the secondary research tool to understand how can we break the monotonous thinking patterns . Spoke to the company 's psychologist and Went through some articles on the Internet . We planned to use the learning launch tool . So we came up with three activities to test whether that would help the employees break the monotonous thinking . 1 . Random Thinking . Each participant will speak sentences back to back which does n't have any kind of relation with the previous and the next sentence . For example : Today is a beautiful day . My car is white in colour . Netflix has a launched a new program . Winter is coming ... And so on . 2 . Visualization . Each participant will come at the board and scribble something and the others should write down what they see . What kind of shapes or thing they can see . 3 . Brainstorming . Each participant will get an object and they have to write what other ways that object can be used apart from its original use . For example : If someone gets a pen . Then apart from writing or drawing a pen can be used to dig a hole . It can be used to play truth and dare . It can be used as a dart and so on .
Insights : While these activities were doing on , the employees seemed to be excited and participated well . These activities seem easy but they are n't . These activities help to create a spark in your right brain to think out of the box . Initially they were not able to think much but as this session was held regularly their thoughts and ideas went on increasing . Slowly within few weeks we observed that there was a increase in the productivity of few of those employees . They were able to look at things in a different manner and their confidence was boosted . Approach : Initially we held the activities for one session to help them understand what needs to be done and told them to practice it atleast 30 minutes a day . But it was observed that doing these activities on their own was a bit difficult because it was n't much motivating . So later we planned to conduct these sessions in the office hours so that as a team they were able to contribute . So these activities were conducted for few days and it was observed that the employees were interested and were looking forward for the sessions everyday . So I discussed with the HR team and decided to keep this as a part of their daily routine and decide a time so that it does n't affect their work during office hours . We kept on changing the activities after few weeks so that it does n't get monotonous . Now these sessions have become a part of the company 's routine to help the employees have some fun and think out of the box . It was observed that Learning Launch was an appropriate tool as we reviewed the employees and made a few adjustments from the learning and incorporated in the company 's policy .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – LEARNING LAUNCH
Challenge : I have been in the creative services . Also I am a Corporate Trainer . One of my friends is a business growth consultant to a lot of companies . He approached me with one of his client 's problem . They have been observing a decrease in productivity of few of their employees . They were not able to think out of the box and were stuck with traditional methods which was affecting their work . Selection : I planned to work on this in three stages . First using ethnography to understand the employees . Then using secondary research I came across some facts about the employees ' psychology . And finally using the Learning Launch I came up with few activities and engaged to employees to find out the results . Application : Initially I wanted to understand the mindset of the employees . So I opted for ethnography . First , I had a discussion with the HR team of the company about the interviews they had with employees and their yearly reviews . Then we spent time with those particular employees and figured out that most of them believed that they have a feeling of not excelling at things that matter the most . And everyone of them believes that they are not creative . We used the secondary research tool to understand how can we break the monotonous thinking patterns . Spoke to the company 's psychologist and Went through some articles on the Internet . We planned to use the learning launch tool . So we came up with three activities to test whether that would help the employees break the monotonous thinking . 1 . Random Thinking . Each participant will speak sentences back to back which does n't have any kind of relation with the previous and the next sentence . For example : Today is a beautiful day . My car is white in colour . Netflix has a launched a new program . Winter is coming ... And so on . 2 . Visualization . Each participant will come at the board and scribble something and the others should write down what they see . What kind of shapes or thing they can see . 3 . Brainstorming . Each participant will get an object and they have to write what other ways that object can be used apart from its original use . For example : If someone gets a pen . Then apart from writing or drawing a pen can be used to dig a hole . It can be used to play truth and dare . It can be used as a dart and so on .
Insights : While these activities were doing on , the employees seemed to be excited and participated well . These activities seem easy but they are n't . These activities help to create a spark in your right brain to think out of the box . Initially they were not able to think much but as this session was held regularly their thoughts and ideas went on increasing . Slowly within few weeks we observed that there was a increase in the productivity of few of those employees . They were able to look at things in a different manner and their confidence was boosted . Approach : Initially we held the activities for one session to help them understand what needs to be done and told them to practice it atleast 30 minutes a day . But it was observed that doing these activities on their own was a bit difficult because it was n't much motivating . So later we planned to conduct these sessions in the office hours so that as a team they were able to contribute . So these activities were conducted for few days and it was observed that the employees were interested and were looking forward for the sessions everyday . So I discussed with the HR team and decided to keep this as a part of their daily routine and decide a time so that it does n't affect their work during office hours . We kept on changing the activities after few weeks so that it does n't get monotonous . Now these sessions have become a part of the company 's routine to help the employees have some fun and think out of the box . It was observed that Learning Launch was an appropriate tool as we reviewed the employees and made a few adjustments from the learning and incorporated in the company 's policy .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12101 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : To introduce my challenge , allow me to first give some background that may establish some context . My baby brother was born a healthy happy baby , but around the age of 4 fell ill , and spent years going to doctors , being poked with needles and misdiagnosed time and time again , with no clear explanation as to what exactly was wrong with him . He was constantly on medication for something or another , and always taking vitamins to help strengthen his immune and digestive systems . Time had gone by , and things were getting worse , as each doctor jumped to a new conclusion , listing devastating possibilities and telling us we need to start making choices as to which treatments to attempt , knowing with some certainty that there was no clear diagnosis , but only a series of guesses that may be partially correct , but could also be completely incorrect , and we should just go ahead and hope for the best .
At a point in time , we noticed he was starting to get better , his immunity was stronger and his health seemed to be returning to normal , something we had n’t seen in years . We did n’t understand the cause , and the doctors could n’t explain it , but we were very pleased . But this improvement was temporary . A few months later we noticed things were digressing , so we started to think about what had changed in that period , and what had changed again more recently . The only notable difference was the vitamins he had been taking . So we looked into this further , and did some research to understand what ingredients were in the vitamins he was taking when he was better , that were not in the other vitamins , then we traced back to reach a diagnosis based on this new information , which seemed to fit . We consulted with doctors who agreed , and finally , we had reached our diagnosis .
After years of different tests and medication and experimentation based on doctors ’ recommendations , we decided enough is enough , and instead searched for alternative ways to heal his body and make him healthy . A few dietary alterations were necessary , along with use of a certain natural product which based on our research , would help heal him once and for all . Let ’s call it “ Product C ” for simplicity . We did n’t have access to Product C locally , so we had to find people abroad who could bring us some while traveling . After just a few weeks of introducing Product C to his diet , we saw immense change . He was healthy , happy , and normal . He was finally able to play outside with his friends , enjoy swimming in the summer , not feeling sick and constantly lethargic and depressed . He was back !
So we did some more research into Product C , because we were amazed with how quickly and how effectively it healed him ; it literally saved his life . Within our research , we learned that Product C is what they call a superfood , because of its long list of health benefits , which can actually help cure so many ailments , and ultimately help save so many lives . From this , our product , “ Divine C ” was born .
Since it was unavailable in the local market , education and awareness of the product was initially very low , creating a big barrier to entry , as we were driven to create accessibility to this superfood for the locals , but we were fighting an uphill battle because people did n’t understand it , and so very few were compelled to purchase it .
We knew this would be a game changer , not only from a business perspective , but more from a health and humanitarian one , as our primary source of motivation was to help people be the healthiest version of themselves , we just needed to figure out how to share our vision and knowledge in a way that would be received .
Selection Since this was a new product , we did our homework and tried to find success stories of Product C in other countries , but all the information we could find , were related to very different markets , and very different circumstances which were not comparable , so we concluded that using such data to base our assumptions on would be completely useless , and instead we needed to just test the waters ourselves , and see how things pick up , or where we needed to make some adjustments before scaling . With this in mind , we decided to use the learning launch approach to get a feel for the market , and learn where we may be falling short , to ensure that our product met the needs of our customers , rather than offering a product that we felt was in its optimal form based on our experience , without hearing feedback from the people who would be buying and using the product every day .
Application To proceed , we designed the packaging , and imported our first batch of Divine C , ready to be launched in the market . Based on our experience and our motivation to help people get healthy , we went ahead with our soft launch of the product to a few select supermarkets and directed customers who showed interest on our social media pages to go to those shops to purchase the product , and requested that they offer us their feedback after using the product . It was a challenge , but we received a lot of insight in terms of how the customers felt the product should be packaged based on their personal preferences and intended use , and where it should be placed on the shelves to avoid confusion or misconception . After collecting the feedback from our initial users , we returned to the drawing board to re - design the packaging , dreading the fact that we would have to find new suppliers for the different material , but ultimately knowing that based on the feedback received , this was the best option in the long run . We finally re - launched a few weeks later , in the same stores , as well as sending free samples of Divine C in its “ new and improved ” packaging to the customers we had received initial feedback from to hear their thoughts . Needless to say , the feedback was much better in the second round , and we thought that it would be a matter of days , maybe weeks at most , before Divine C would become popular and the product go flying off the shelves .
Insight To our surprise , we learned that having a great product that was well priced and had the power to literally save lives , was not enough . We thought that the product would sell itself , but it turned out that that could n’t be farther from the truth . In a meeting with a potential strategic investor , he explained that in his opinion , and project is like sailing , and you need 3 main components to guarantee success ; a talented captain , an excellent boat , and the wind to push the boat . He went on to highlight that if any one of those components is missing , success would be very difficult , and unlikely . He acknowledged that we had our talented captain ( strong / driven leaders managing the project ) , and we convinced him in the duration of the meeting that we had an excellent boat ( an outstanding product with huge potential ; Divine C ) , but in his opinion , there was no wind , because the demand required to turn our project into a success was just not there . He said that he did n’t advise we take it further , because the market was n’t ready for such a product , and that the lack of awareness and understanding would be detrimental . He opened out eyes to something ; while we had fine - tuned Divine C to be the best product ready for scaling and we were expecting Divine C to sell itself , we risked that with the lack of awareness and understanding , paired with a culture which promoted pharmaceutical products as the number one way
to cure illness , there was no wind . We took this into consideration , and decided that the only way to give Divine C a fighting chance , was to change the way we introduced it to the market . Instead of highlighting the health benefits Divine C offers , backed by lots of scientific research , we tried to think back to what created the drive to bring Product C to the market , and why we were so adamant about doing so , and something lit up . The reason we were so insistent on making this work , was because we saw firsthand how it saved lives , and we wanted to be able to help others get healthy , and ultimately be happy , but we also realized that before accidentally stumbling upon our discovery in the way we did , we too would have been a bit hesitant to try out a product like Divine C , only because it is new , and different , and most people are comfortable in their routine and the constants in life , and innately averse to change . We recognized that the only way to create our wind , was to tell our story , to share our experience with others , to give them enough information that would allow them to relate to us in some way or another , or at the very least , to show them that to us , bringing Divine C to the market was n’t driven by business potential , but more by its potential to really save lives , and change the world , even if only a small capacity . When we started to talk about why we started the product , rather than what the product it is , we found that people were more interested to understand how the product can help them too . The product is the same , and our motivation is the same , but by altering the way we presented it , sharing our story , and focusing on the human aspect , people were able to feel our story , and in doing so , they were intrigued and eager to learn how they could help themselves and those they care about as well , by getting Divine C and using it as soon as possible , to get healthy and be happy .
Approach Based on this experience , and the lessons learned in the course , I believe that while the learning launch approach was a useful and beneficial experience to understand how to optimize a product , the key tool which led us to success in this case was storytelling . Sharing our story with our customers allowed them to understand that as a new company on the market amidst a sea of scams and gimmicks , we had a reliable and trustworthy product which we were launching to help people , and this compelled them to want to try Divine C. In the future when launching a new product to the market , I would be inclined to combine the learning launch and storytelling tools , to be able to test the market and tweak the product as needed to ensure that it does indeed address the needs of our customers , while also guaranteeing that they undergo an exceptional experience at every stage associated with our product .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : To introduce my challenge , allow me to first give some background that may establish some context . My baby brother was born a healthy happy baby , but around the age of 4 fell ill , and spent years going to doctors , being poked with needles and misdiagnosed time and time again , with no clear explanation as to what exactly was wrong with him . He was constantly on medication for something or another , and always taking vitamins to help strengthen his immune and digestive systems . Time had gone by , and things were getting worse , as each doctor jumped to a new conclusion , listing devastating possibilities and telling us we need to start making choices as to which treatments to attempt , knowing with some certainty that there was no clear diagnosis , but only a series of guesses that may be partially correct , but could also be completely incorrect , and we should just go ahead and hope for the best .
At a point in time , we noticed he was starting to get better , his immunity was stronger and his health seemed to be returning to normal , something we had n’t seen in years . We did n’t understand the cause , and the doctors could n’t explain it , but we were very pleased . But this improvement was temporary . A few months later we noticed things were digressing , so we started to think about what had changed in that period , and what had changed again more recently . The only notable difference was the vitamins he had been taking . So we looked into this further , and did some research to understand what ingredients were in the vitamins he was taking when he was better , that were not in the other vitamins , then we traced back to reach a diagnosis based on this new information , which seemed to fit . We consulted with doctors who agreed , and finally , we had reached our diagnosis .
After years of different tests and medication and experimentation based on doctors ’ recommendations , we decided enough is enough , and instead searched for alternative ways to heal his body and make him healthy . A few dietary alterations were necessary , along with use of a certain natural product which based on our research , would help heal him once and for all . Let ’s call it “ Product C ” for simplicity . We did n’t have access to Product C locally , so we had to find people abroad who could bring us some while traveling . After just a few weeks of introducing Product C to his diet , we saw immense change . He was healthy , happy , and normal . He was finally able to play outside with his friends , enjoy swimming in the summer , not feeling sick and constantly lethargic and depressed . He was back !
So we did some more research into Product C , because we were amazed with how quickly and how effectively it healed him ; it literally saved his life . Within our research , we learned that Product C is what they call a superfood , because of its long list of health benefits , which can actually help cure so many ailments , and ultimately help save so many lives . From this , our product , “ Divine C ” was born .
Since it was unavailable in the local market , education and awareness of the product was initially very low , creating a big barrier to entry , as we were driven to create accessibility to this superfood for the locals , but we were fighting an uphill battle because people did n’t understand it , and so very few were compelled to purchase it .
We knew this would be a game changer , not only from a business perspective , but more from a health and humanitarian one , as our primary source of motivation was to help people be the healthiest version of themselves , we just needed to figure out how to share our vision and knowledge in a way that would be received .
Selection Since this was a new product , we did our homework and tried to find success stories of Product C in other countries , but all the information we could find , were related to very different markets , and very different circumstances which were not comparable , so we concluded that using such data to base our assumptions on would be completely useless , and instead we needed to just test the waters ourselves , and see how things pick up , or where we needed to make some adjustments before scaling . With this in mind , we decided to use the learning launch approach to get a feel for the market , and learn where we may be falling short , to ensure that our product met the needs of our customers , rather than offering a product that we felt was in its optimal form based on our experience , without hearing feedback from the people who would be buying and using the product every day .
Application To proceed , we designed the packaging , and imported our first batch of Divine C , ready to be launched in the market . Based on our experience and our motivation to help people get healthy , we went ahead with our soft launch of the product to a few select supermarkets and directed customers who showed interest on our social media pages to go to those shops to purchase the product , and requested that they offer us their feedback after using the product . It was a challenge , but we received a lot of insight in terms of how the customers felt the product should be packaged based on their personal preferences and intended use , and where it should be placed on the shelves to avoid confusion or misconception . After collecting the feedback from our initial users , we returned to the drawing board to re - design the packaging , dreading the fact that we would have to find new suppliers for the different material , but ultimately knowing that based on the feedback received , this was the best option in the long run . We finally re - launched a few weeks later , in the same stores , as well as sending free samples of Divine C in its “ new and improved ” packaging to the customers we had received initial feedback from to hear their thoughts . Needless to say , the feedback was much better in the second round , and we thought that it would be a matter of days , maybe weeks at most , before Divine C would become popular and the product go flying off the shelves .
Insight To our surprise , we learned that having a great product that was well priced and had the power to literally save lives , was not enough . We thought that the product would sell itself , but it turned out that that could n’t be farther from the truth . In a meeting with a potential strategic investor , he explained that in his opinion , and project is like sailing , and you need 3 main components to guarantee success ; a talented captain , an excellent boat , and the wind to push the boat . He went on to highlight that if any one of those components is missing , success would be very difficult , and unlikely . He acknowledged that we had our talented captain ( strong / driven leaders managing the project ) , and we convinced him in the duration of the meeting that we had an excellent boat ( an outstanding product with huge potential ; Divine C ) , but in his opinion , there was no wind , because the demand required to turn our project into a success was just not there . He said that he did n’t advise we take it further , because the market was n’t ready for such a product , and that the lack of awareness and understanding would be detrimental . He opened out eyes to something ; while we had fine - tuned Divine C to be the best product ready for scaling and we were expecting Divine C to sell itself , we risked that with the lack of awareness and understanding , paired with a culture which promoted pharmaceutical products as the number one way
to cure illness , there was no wind . We took this into consideration , and decided that the only way to give Divine C a fighting chance , was to change the way we introduced it to the market . Instead of highlighting the health benefits Divine C offers , backed by lots of scientific research , we tried to think back to what created the drive to bring Product C to the market , and why we were so adamant about doing so , and something lit up . The reason we were so insistent on making this work , was because we saw firsthand how it saved lives , and we wanted to be able to help others get healthy , and ultimately be happy , but we also realized that before accidentally stumbling upon our discovery in the way we did , we too would have been a bit hesitant to try out a product like Divine C , only because it is new , and different , and most people are comfortable in their routine and the constants in life , and innately averse to change . We recognized that the only way to create our wind , was to tell our story , to share our experience with others , to give them enough information that would allow them to relate to us in some way or another , or at the very least , to show them that to us , bringing Divine C to the market was n’t driven by business potential , but more by its potential to really save lives , and change the world , even if only a small capacity . When we started to talk about why we started the product , rather than what the product it is , we found that people were more interested to understand how the product can help them too . The product is the same , and our motivation is the same , but by altering the way we presented it , sharing our story , and focusing on the human aspect , people were able to feel our story , and in doing so , they were intrigued and eager to learn how they could help themselves and those they care about as well , by getting Divine C and using it as soon as possible , to get healthy and be happy .
Approach Based on this experience , and the lessons learned in the course , I believe that while the learning launch approach was a useful and beneficial experience to understand how to optimize a product , the key tool which led us to success in this case was storytelling . Sharing our story with our customers allowed them to understand that as a new company on the market amidst a sea of scams and gimmicks , we had a reliable and trustworthy product which we were launching to help people , and this compelled them to want to try Divine C. In the future when launching a new product to the market , I would be inclined to combine the learning launch and storytelling tools , to be able to test the market and tweak the product as needed to ensure that it does indeed address the needs of our customers , while also guaranteeing that they undergo an exceptional experience at every stage associated with our product .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10047 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling – Reflection
Challenge & Selection Storytelling is a great tool and I use when I explain to my classmates at many times . I work with student populations for any projects in the college and at times go to some schools for live experiences . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . They explain if we ask them patiently and help them to over come there problems . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and telling their problems or any overcomes in a motivational manner to improve our working in a sense . With my developmentally disabled people I meet I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . The happenings or any difficulties I explain them with a solution helps them in their solutions and they think and handle their problems in a strong manner . Application I have a story to explain in form of using storytelling . In talking about policy changes with a social service agencies , I was trying to explain to them the benefits of taking a more people focused approach , among other things , and especially , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non - empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a stop of lift with using it going to the top flour of the apartment . Everyone was doing really well inside it except for one man who was locked up with others was deeply stressed and was making him very emotionally volatile . I could tell he needed attention ; in my mind I decided he would be “ Prince for an hour . ” I made him a cup of coffee and sat down with him and let him talk after we came out of it with so much difficulties . It turned out that his father , who was with him , had survived a brain tumor and he was terrified that he would fall or that some other crisis would befall her during this stuck of lift while in the shelter after we came . Insight & Approach Well , wow , that was an eye - opener . His father was a calm presence and doing very well . Clearly it was time for me to open up with my story to him . I told him how scary it was when my father had his brain tumor in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how he and I both have parents who survived brain tumor . This worked really well . He really needed individual attention for that brief time , and he ended up with that and a true support . He calmed down , his father , who had become worried about him , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . And now we both got some fresh air and relaxed .
So I told this story to the agency of the social service , and I think it had a big impact on people there who they take care of . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . As that day I made him comfortable after a lot of difficulty . This course made me see this as a tool in a new way . When I 've done it before it was really " make do , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them at any situations I may be in to sort out it . I have a design background , but I ended up as an cost accountant in a company and working upon it . I had no idea this would ever be considered an asset , but I am so very grateful that it is very useful ! !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling – Reflection
Challenge & Selection Storytelling is a great tool and I use when I explain to my classmates at many times . I work with student populations for any projects in the college and at times go to some schools for live experiences . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . They explain if we ask them patiently and help them to over come there problems . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and telling their problems or any overcomes in a motivational manner to improve our working in a sense . With my developmentally disabled people I meet I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . The happenings or any difficulties I explain them with a solution helps them in their solutions and they think and handle their problems in a strong manner . Application I have a story to explain in form of using storytelling . In talking about policy changes with a social service agencies , I was trying to explain to them the benefits of taking a more people focused approach , among other things , and especially , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non - empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a stop of lift with using it going to the top flour of the apartment . Everyone was doing really well inside it except for one man who was locked up with others was deeply stressed and was making him very emotionally volatile . I could tell he needed attention ; in my mind I decided he would be “ Prince for an hour . ” I made him a cup of coffee and sat down with him and let him talk after we came out of it with so much difficulties . It turned out that his father , who was with him , had survived a brain tumor and he was terrified that he would fall or that some other crisis would befall her during this stuck of lift while in the shelter after we came . Insight & Approach Well , wow , that was an eye - opener . His father was a calm presence and doing very well . Clearly it was time for me to open up with my story to him . I told him how scary it was when my father had his brain tumor in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how he and I both have parents who survived brain tumor . This worked really well . He really needed individual attention for that brief time , and he ended up with that and a true support . He calmed down , his father , who had become worried about him , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . And now we both got some fresh air and relaxed .
So I told this story to the agency of the social service , and I think it had a big impact on people there who they take care of . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . As that day I made him comfortable after a lot of difficulty . This course made me see this as a tool in a new way . When I 've done it before it was really " make do , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them at any situations I may be in to sort out it . I have a design background , but I ended up as an cost accountant in a company and working upon it . I had no idea this would ever be considered an asset , but I am so very grateful that it is very useful ! !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21139 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Assignment- Reflection on Mind maps as a design tool
Challenge :
As an administrative member of a private school , one of the challenges I face is students leaving the institution after a few years . While most of these are due to relocation to other cities as parents change their careers there are some moves which are not sufficiently explained . I decided to investigate this further and find ways to reduce this movement . An initial analysis of the exit interviews was not very insightful . Our main questions were how can we help our customers further ? What will help retain them and have brand loyalty ? As there was no direct answer to these questions , we as a team decided to use the design thinking process to understand the problem better and come up with creative solutions .
Selection :
I selected the mind mapping tool as this is one of the best ways to gather different perspectives . Since the exit interviews were not effective in helping us understand the problem areas , mind mapping will further help as explore the “ what is ” stage . The big idea was to bring all stakeholders points of view- administrators , teachers , students and parents . And the best way to do that was using the mind mapping technique . Mind mapping allows us to look for patterns and themes in data . It helps us better understand the minds of our customers . As professor Michelle Anderson explains in her video , the tool is used to help establish criteria just before the what if stage . We were not yet ready to look at the solutions , we wanted to better understand the problem itself from various points of view . Hence this was the perfect tool for our purpose .
Application :
We initially did secondary research on what made parents change schools , what were some big factors that compelled them to stay in a particular school etc . through published studies . Next , we conducted interviews of our existing customers , administrators and teachers as well as people who had left our organization . We personally interviewed , collected data through surveys , visual charts and diary entries . All the gathered information was posted on an intranet page where we invited our internal team and stakeholders to have a virtual gallery walk . Once they had viewed the collected data , they were encouraged to write in their comments using an online mindmap tool ( mindmup ) . The process was very visual though we had to do it online ( as we are under lock down during the pandemic ) .
Once the mind mapping was over , our team stood back to review the outcome and color - coded similar ideas / responses . We started seeing patterns in what our different groups of stakeholders value the most . We could identify what fits and does n’t . We were also able look at the outliers objectively , for example one parent felt a more structured curriculum was important to her , while most others valued the flexibility we offered . And this gave us some direction in to establishing criteria for the what if stage . This was an excellent exercise as it not only gave us different points of view , but also helped us see what we needed to keep in mind while creating solutions .
Insights :
In the past , I have used mind maps in an extremely limited way , the course helped me in using this tool much more effectively . While Initially I was only using it for simple brainstorming of solutions , after the course I know that the goal of mind mapping is to look for patterns and themes in your data and establish criteria .
The biggest insight for me and my team was how generalizations do not work . Initially when we approached the problem , we had brainstormed about possible weak areas of our organization and infrastructure was big on our list . What emerged was that our stakeholders did not put as much emphasis on infrastructure as my team did . In - fact it was lowest on their list . There were other intangible things that they valued more , like ease of interaction with the organization , implementation of their suggestions etc . I am glad we involved a larger group of people and did not limit it to just a few of us within the organization as this completely changed the way we looked at our problem . I understand that when doing design thinking it is imperative to not close our minds or fixate on one thing we may think is the problem . Keeping an open mind and letting a heterogenous group work collaboratively are critical to understanding the problem accurately .
Approach :
We are still working on possible solutions , but our approach will include our stakeholders and allowing them to have a voice so that the solutions we arrive at are more effective . Going forward I will continue to use the mind mapping tool as it is a great way to capture the ideas of many people and lets us “ see ” the minds of our customers . It is visual , engaging and can be used effectively with large groups of stakeholders , even in an online platform . Another important advantage of using this tool is that all stakeholders feel they are part of creating a solution and are more involved . It allows for a heterogenous group to come together and captures outliers which in some cases can be important when we brainstorm for solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Assignment- Reflection on Mind maps as a design tool
Challenge :
As an administrative member of a private school , one of the challenges I face is students leaving the institution after a few years . While most of these are due to relocation to other cities as parents change their careers there are some moves which are not sufficiently explained . I decided to investigate this further and find ways to reduce this movement . An initial analysis of the exit interviews was not very insightful . Our main questions were how can we help our customers further ? What will help retain them and have brand loyalty ? As there was no direct answer to these questions , we as a team decided to use the design thinking process to understand the problem better and come up with creative solutions .
Selection :
I selected the mind mapping tool as this is one of the best ways to gather different perspectives . Since the exit interviews were not effective in helping us understand the problem areas , mind mapping will further help as explore the “ what is ” stage . The big idea was to bring all stakeholders points of view- administrators , teachers , students and parents . And the best way to do that was using the mind mapping technique . Mind mapping allows us to look for patterns and themes in data . It helps us better understand the minds of our customers . As professor Michelle Anderson explains in her video , the tool is used to help establish criteria just before the what if stage . We were not yet ready to look at the solutions , we wanted to better understand the problem itself from various points of view . Hence this was the perfect tool for our purpose .
Application :
We initially did secondary research on what made parents change schools , what were some big factors that compelled them to stay in a particular school etc . through published studies . Next , we conducted interviews of our existing customers , administrators and teachers as well as people who had left our organization . We personally interviewed , collected data through surveys , visual charts and diary entries . All the gathered information was posted on an intranet page where we invited our internal team and stakeholders to have a virtual gallery walk . Once they had viewed the collected data , they were encouraged to write in their comments using an online mindmap tool ( mindmup ) . The process was very visual though we had to do it online ( as we are under lock down during the pandemic ) .
Once the mind mapping was over , our team stood back to review the outcome and color - coded similar ideas / responses . We started seeing patterns in what our different groups of stakeholders value the most . We could identify what fits and does n’t . We were also able look at the outliers objectively , for example one parent felt a more structured curriculum was important to her , while most others valued the flexibility we offered . And this gave us some direction in to establishing criteria for the what if stage . This was an excellent exercise as it not only gave us different points of view , but also helped us see what we needed to keep in mind while creating solutions .
Insights :
In the past , I have used mind maps in an extremely limited way , the course helped me in using this tool much more effectively . While Initially I was only using it for simple brainstorming of solutions , after the course I know that the goal of mind mapping is to look for patterns and themes in your data and establish criteria .
The biggest insight for me and my team was how generalizations do not work . Initially when we approached the problem , we had brainstormed about possible weak areas of our organization and infrastructure was big on our list . What emerged was that our stakeholders did not put as much emphasis on infrastructure as my team did . In - fact it was lowest on their list . There were other intangible things that they valued more , like ease of interaction with the organization , implementation of their suggestions etc . I am glad we involved a larger group of people and did not limit it to just a few of us within the organization as this completely changed the way we looked at our problem . I understand that when doing design thinking it is imperative to not close our minds or fixate on one thing we may think is the problem . Keeping an open mind and letting a heterogenous group work collaboratively are critical to understanding the problem accurately .
Approach :
We are still working on possible solutions , but our approach will include our stakeholders and allowing them to have a voice so that the solutions we arrive at are more effective . Going forward I will continue to use the mind mapping tool as it is a great way to capture the ideas of many people and lets us “ see ” the minds of our customers . It is visual , engaging and can be used effectively with large groups of stakeholders , even in an online platform . Another important advantage of using this tool is that all stakeholders feel they are part of creating a solution and are more involved . It allows for a heterogenous group to come together and captures outliers which in some cases can be important when we brainstorm for solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15980 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTIONS - VISUALIZATION
The tool I used was the tool of Visualization to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of peers to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I draw from any existing material available to understand the environment . The existing reference material may be a set of documents , training materials , marketing materials or other auditing reports . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research . The front - stage / back - stage approach helps to reinforce the notion that every service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the services . The template I often start with also has a column to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , labor unions and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide all stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
They are given about half an hour to discuss . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTIONS - VISUALIZATION
The tool I used was the tool of Visualization to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of peers to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I draw from any existing material available to understand the environment . The existing reference material may be a set of documents , training materials , marketing materials or other auditing reports . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research . The front - stage / back - stage approach helps to reinforce the notion that every service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the services . The template I often start with also has a column to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , labor unions and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide all stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
They are given about half an hour to discuss . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18639 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Agriculture is that the a awfully important forIndia and in my country it provides over 18 % of its GDP which is sort of impressive . Unfortunately , the farmers behind this impressive number still sleep in povertyconditions . this can be because lack information on where to induce marketplace for their products , they lackinformation on market prices they have to depend upon exploitative middlemen who make the most of theirignorance . there 's also a protracted distribution chain that dilutes their revenue . My challenge is to make an easy technology that may be easily accessed by farmersconsidering that the majority of the farmers sleep in the agricultural areas with little access to internet services . Thisproject includes IT personnel and also the marketing team together . The project may be a start - up therefore go by volunteer time . The time line for this project should runfor at the most 3 months to administer our software development team ample time to make a prototype of thetechnology . Our partners from Bora farmer ’s Sacco will help us in structuring the primary prototype of thetechnology so us to check it with our main users . Selection As a team , we 've decided to use the visualisation tool . We believe this can help us design an easy yet effective technology that our users can easily navigate . Doing this activity has helped us in selecting the educational launch tool for our challenge . This tool will help us bear an iterating process which will improve on our solution . Thinking of ideas which is able to help us experiment the concept with a bigger group of farmers . Application In our first idea we focused on providing a mobile application that runs on a smartphone , withincredible features like image capture , chat and site . this can be to make sure we capture qualityinformation about farm products farmers would love to sell . Our focus was to watch how farmersinteract with the mobile platform . This process helped us understand our market , many farmers likedthe idea behind the technology , however , most of them did n't own a smartphone and that they had limitedor no internet services thanks to their rural geographical locations . Most farmers owned the easy featurephone .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Agriculture is that the a awfully important forIndia and in my country it provides over 18 % of its GDP which is sort of impressive . Unfortunately , the farmers behind this impressive number still sleep in povertyconditions . this can be because lack information on where to induce marketplace for their products , they lackinformation on market prices they have to depend upon exploitative middlemen who make the most of theirignorance . there 's also a protracted distribution chain that dilutes their revenue . My challenge is to make an easy technology that may be easily accessed by farmersconsidering that the majority of the farmers sleep in the agricultural areas with little access to internet services . Thisproject includes IT personnel and also the marketing team together . The project may be a start - up therefore go by volunteer time . The time line for this project should runfor at the most 3 months to administer our software development team ample time to make a prototype of thetechnology . Our partners from Bora farmer ’s Sacco will help us in structuring the primary prototype of thetechnology so us to check it with our main users . Selection As a team , we 've decided to use the visualisation tool . We believe this can help us design an easy yet effective technology that our users can easily navigate . Doing this activity has helped us in selecting the educational launch tool for our challenge . This tool will help us bear an iterating process which will improve on our solution . Thinking of ideas which is able to help us experiment the concept with a bigger group of farmers . Application In our first idea we focused on providing a mobile application that runs on a smartphone , withincredible features like image capture , chat and site . this can be to make sure we capture qualityinformation about farm products farmers would love to sell . Our focus was to watch how farmersinteract with the mobile platform . This process helped us understand our market , many farmers likedthe idea behind the technology , however , most of them did n't own a smartphone and that they had limitedor no internet services thanks to their rural geographical locations . Most farmers owned the easy featurephone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20983 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Maps
Challenge & Selection
I was going through a stage in my life where I lacked Inspiration and ideas , I could not generate value proposals , in my department of mechanical structures design , of the university where I study , within the multiple tools provided in this course , I conceived to implement the mental maps , since they have an easy understanding , of course as well as being a very entertaining tool , to better understand the main foundations of an improvement process oriented to the processes and projects of the institute , when observing at home the changes and the advantages that I had to make mental maps , I decided to carry it out in my student and work environment .
having a considerable improvement in the interpretation of the information I handled , interacting with my colleagues , and getting more involved in their research work , in technological innovation events I have applied the development of mind maps to allow me to involve ideas from each of my Research partners , each of the collaborators makes a mental map , then thinks about the improvements , the weak points , as well as the possibilities of extending our collaborations to a greater extent , as well as the prioritization of ideas , with a short- term objective to generate a project bank for future residents or entrepreneurs of the institute .
Application
The process began with an implementation of brainstorming within the department , this work tool was proposed , considering most of the collaborators agreed , when applying the aforementioned tool , it is considered to continue with the innovation projects that are They are delayed or one that has not been completed , the most information that is available at this time is collected , we have a stagnant project about the design of a Go Kart race .
It is suggested to carry it out with the idea that it is the first time that an edition of this race would take place on the Campus , we have many expectations with this event , it is a great opportunity to do Networking , to seek to develop some business opportunity with external entrepreneurs outside the institution , subsequently contact the staff who were in charge of the project at the time , we have a talk in which we are aware , in what failed the previous attempt to develop the vehicle ? What or what were the reasons for cancellation ? A very important part in the talk is a bad planning of budgets and development times , the poor selection of Materials , but mainly a null vision of the finished vehicle , there are no coincidences regarding what we want to do , and what we need to develop a go kart with these
characteristics , we work to capture the best we have in our design thoughts , in a mind map , and that 's what the applications in the department are all about , nobody is left without say , we all incorporate our information .
What value proposals do we have ? What limitations do we find again ? to avoid investing our efforts in a failed project as much as possible , our team consists of 4 people , we make three meetings , and after putting together the mind maps we have a truly broad thought , we have left only the design and manufacturing , we involve other departments of the institute , we have many ideas of publicity , to surprise the student community .
Insight & Approach
A vision oriented to the continuity of this tool , my colleagues and I have learned to gather the information and thus understand the objective of this project , we have developed a relationship of trust and understanding with the 6 teams participating in the go karts , we have understood their need for design and the problems they have in terms of material selection , budgeting , as well as designs , giving value proposals , trying to put ourselves in their place and helping to solve these problems , in an environment of Synergy and cooperation , our partners also learn to identify fundamental aspects of design thoughts . That will serve us for many aspects in our professional career , as well as in any aspect of our lives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Maps
Challenge & Selection
I was going through a stage in my life where I lacked Inspiration and ideas , I could not generate value proposals , in my department of mechanical structures design , of the university where I study , within the multiple tools provided in this course , I conceived to implement the mental maps , since they have an easy understanding , of course as well as being a very entertaining tool , to better understand the main foundations of an improvement process oriented to the processes and projects of the institute , when observing at home the changes and the advantages that I had to make mental maps , I decided to carry it out in my student and work environment .
having a considerable improvement in the interpretation of the information I handled , interacting with my colleagues , and getting more involved in their research work , in technological innovation events I have applied the development of mind maps to allow me to involve ideas from each of my Research partners , each of the collaborators makes a mental map , then thinks about the improvements , the weak points , as well as the possibilities of extending our collaborations to a greater extent , as well as the prioritization of ideas , with a short- term objective to generate a project bank for future residents or entrepreneurs of the institute .
Application
The process began with an implementation of brainstorming within the department , this work tool was proposed , considering most of the collaborators agreed , when applying the aforementioned tool , it is considered to continue with the innovation projects that are They are delayed or one that has not been completed , the most information that is available at this time is collected , we have a stagnant project about the design of a Go Kart race .
It is suggested to carry it out with the idea that it is the first time that an edition of this race would take place on the Campus , we have many expectations with this event , it is a great opportunity to do Networking , to seek to develop some business opportunity with external entrepreneurs outside the institution , subsequently contact the staff who were in charge of the project at the time , we have a talk in which we are aware , in what failed the previous attempt to develop the vehicle ? What or what were the reasons for cancellation ? A very important part in the talk is a bad planning of budgets and development times , the poor selection of Materials , but mainly a null vision of the finished vehicle , there are no coincidences regarding what we want to do , and what we need to develop a go kart with these
characteristics , we work to capture the best we have in our design thoughts , in a mind map , and that 's what the applications in the department are all about , nobody is left without say , we all incorporate our information .
What value proposals do we have ? What limitations do we find again ? to avoid investing our efforts in a failed project as much as possible , our team consists of 4 people , we make three meetings , and after putting together the mind maps we have a truly broad thought , we have left only the design and manufacturing , we involve other departments of the institute , we have many ideas of publicity , to surprise the student community .
Insight & Approach
A vision oriented to the continuity of this tool , my colleagues and I have learned to gather the information and thus understand the objective of this project , we have developed a relationship of trust and understanding with the 6 teams participating in the go karts , we have understood their need for design and the problems they have in terms of material selection , budgeting , as well as designs , giving value proposals , trying to put ourselves in their place and helping to solve these problems , in an environment of Synergy and cooperation , our partners also learn to identify fundamental aspects of design thoughts . That will serve us for many aspects in our professional career , as well as in any aspect of our lives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13698 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
1 . Challenge
While working recently at a student association , I gained exposure to large scale sales processes for a wide range of different stakeholders . We were in contact with customer groups with various needs and thus required carefully targeted messaging in order to convert leads into long - term buyers . Due to the nature of tenures within student associations , with significant turnover every year , it was difficult to build and sustain deep customer knowledge and insights .
2 . Selection
I believe that mind mapping as presented in week 3 of this course could constitute an efficient way to generate customer insights and to observe changing trends with each new student cohort . The goal here would be to gather existing customer data , market intelligence and learning of previous year by the management team and introduce the results in a visual format to new team members as well as representatives of each customer group .
3 . Application
The first step would consist of data collection . This would include a combination of data from our proprietary data sources as well as new data collection initiatives . Regarding the former , insights could be derived from CRM data , previous customer surveys and prior focus groups with relevant stakeholders . Regarding the latter , new initiatives should be centred around identifying and substantiating blind spots in the existing research . It could also be an opportunity to generate new data points through more creative research methods such as dedicated workshops or events . Secondly , this data needs to be condensed and synthesized into digestible and visually appealing presentations . It is important to combine different media in order to allow for a wide range of complexity in the representations presented . Ideally , the resulting visualizations would then be displayed at the University in the context of a dedicated event where new hires as well as members of the core customer groups would be invited to discover the results of this “ What is ? ” stage . The presented data would be broadly organized around core themes but without too much structure and the attendees would go through the process individually alongside a senior team member acting as a guide . In light of the current pandemic , a virtual version of this process could also be conceived . Random teams would then be formed around given themes and the clustering process would begin . Attendees would organize their thoughts on post it notes and collaborate to articulate the most important customer needs . The diversity of perspectives will allow original ideas to surface and the senior team members will carefully gather these findings for the next stages of the design thinking process .
4 . Insight
I believe that having different attendees , which includes both new entrants with a fresh mind about the field and experts with a wealth of experience would allow for particularly insightful findings . The goal would be to draw a flexible and adaptable profile for each of the customer groups from the teams in this experiment . Such finding would ideally combine new ideas with deep sector knowledge .
5 . Approach
It is essential to build a diverse set of attendees . Too much homogeneity will hinder the reflection process . It is also essential to align the objective of participants and organizers in order to have a fully engaged team and an ultimately successful process . Lastly , it is important to replicate this setting on a regular basis in order to swiftly adapt to changing customer needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
1 . Challenge
While working recently at a student association , I gained exposure to large scale sales processes for a wide range of different stakeholders . We were in contact with customer groups with various needs and thus required carefully targeted messaging in order to convert leads into long - term buyers . Due to the nature of tenures within student associations , with significant turnover every year , it was difficult to build and sustain deep customer knowledge and insights .
2 . Selection
I believe that mind mapping as presented in week 3 of this course could constitute an efficient way to generate customer insights and to observe changing trends with each new student cohort . The goal here would be to gather existing customer data , market intelligence and learning of previous year by the management team and introduce the results in a visual format to new team members as well as representatives of each customer group .
3 . Application
The first step would consist of data collection . This would include a combination of data from our proprietary data sources as well as new data collection initiatives . Regarding the former , insights could be derived from CRM data , previous customer surveys and prior focus groups with relevant stakeholders . Regarding the latter , new initiatives should be centred around identifying and substantiating blind spots in the existing research . It could also be an opportunity to generate new data points through more creative research methods such as dedicated workshops or events . Secondly , this data needs to be condensed and synthesized into digestible and visually appealing presentations . It is important to combine different media in order to allow for a wide range of complexity in the representations presented . Ideally , the resulting visualizations would then be displayed at the University in the context of a dedicated event where new hires as well as members of the core customer groups would be invited to discover the results of this “ What is ? ” stage . The presented data would be broadly organized around core themes but without too much structure and the attendees would go through the process individually alongside a senior team member acting as a guide . In light of the current pandemic , a virtual version of this process could also be conceived . Random teams would then be formed around given themes and the clustering process would begin . Attendees would organize their thoughts on post it notes and collaborate to articulate the most important customer needs . The diversity of perspectives will allow original ideas to surface and the senior team members will carefully gather these findings for the next stages of the design thinking process .
4 . Insight
I believe that having different attendees , which includes both new entrants with a fresh mind about the field and experts with a wealth of experience would allow for particularly insightful findings . The goal would be to draw a flexible and adaptable profile for each of the customer groups from the teams in this experiment . Such finding would ideally combine new ideas with deep sector knowledge .
5 . Approach
It is essential to build a diverse set of attendees . Too much homogeneity will hinder the reflection process . It is also essential to align the objective of participants and organizers in order to have a fully engaged team and an ultimately successful process . Lastly , it is important to replicate this setting on a regular basis in order to swiftly adapt to changing customer needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10508 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling Challenge
My name is Antonia Coelho and I study at the Ankara University , from Brazil . We
have a discipline in the school grade that is based on problem solving , where students
propose a common problem in their day to day profession . As my course is Obstetrics
( Midwifery ) , and our group was mainly formed by black women , and the indexes of Brazil
( my country ) in obstetric violence are bad , we decided to make a booklet to inform these
women on how to proceed in case they were victims of obstetric violence . This booklet
would obtain information such as government figures to report obstetric violence , as well as
how to identify cases of racism in the hospital that they were visiting . The purpose of these
booklets that would be distributed in the Brazilian public health system ( SUS ) was to
empower black women about their active role in society and how they themselves can be
instrumental in changing racism in the public health system . This action is justified because
we see from data exposed on Brazilian government websites , public data , that the women
who suffer the most obstetric violence are black women . Selection
I ’ve used the storytelling tool , as this is the ability to tell stories using an elaborate plot ,
using an engaging narrative . As our group is composed only of black women , when we were
going to deliver the booklets to black women , we invited them to a conversation , about
racism , about life , in an engaging way , so that they felt represented by our history . We used
this tool because it is based on identification , involvement , empathy , and that 's all we
needed for our project to work , because for these women to listen to us carefully , understand
the project and then apply it on a daily basis - day of the hospital experience that they were
going to visit ( whether pregnant or not ) , noticed racism ( when it was present ) and could fight
it , we had to ensure that the story was being delivered well and that they had understood it
completely . Application
We deliver the booklets to health units ( in Brazil , we call them “ UBS ” ) , located in the
city of São Paulo . We look for units located in the suburbs ( or favelas , communities ) ,
because according to the data we researched ( from sources were the places where there
were more black residents , including black women of reproductive age . We went to the
reception of the obstetric ward and waited for black women to appear . Those who did , we
invited them to a conversation about racism x obstetric violence , trying to understand the
how much she knew about it , and involving her in storytelling . Insight
We were successful in getting the attention of these women , perhaps precisely
because they identified with us , black women . We noticed that most of these women did not
know where to report if they were victims of racism and obstetric violence , and many had
already suffered violence and racism but had not realized it , thought it was normal . However ,
some women did not accept the booklets and said they already knew the subject , or were
late for the medical consultation . But in general , we were successful in the goal . Approach
In a final analysis , I can see some mistakes we made . As our goal was to empower
as many black women as possible about how obstetric violence can be linked by racism , we
should have ensured that the women who said they knew the subject really did , perhaps by
asking them some specific questions , just to make sure they knew . And those who said they
were late , we could have waited for them to finish the consultation so we could talk to her .
Every health system has its problems , racism in Brazil is real , and it is present even
where it should be synonymous with health , love , healthy and loving people . But that is not
the reality . Even though the majority are black in the country , black women still suffer from
their color , and still at a special moment like the birth of a child or a simple gynecological
consultation .
We are happy to have been able to apply storytelling to involve these women , finding
common points in our stories , and bringing them into a world and information , knowledge
and empowerment . When we applied this , we did n't know it was a type of DESIGN
THINKING , but now we see , how design thinking is present in everything we did with these
women .
| EMAIL:
ID_NUM:
NAME_STUDENT: Antonia Coelho
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling Challenge
My name is Antonia Coelho and I study at the Ankara University , from Brazil . We
have a discipline in the school grade that is based on problem solving , where students
propose a common problem in their day to day profession . As my course is Obstetrics
( Midwifery ) , and our group was mainly formed by black women , and the indexes of Brazil
( my country ) in obstetric violence are bad , we decided to make a booklet to inform these
women on how to proceed in case they were victims of obstetric violence . This booklet
would obtain information such as government figures to report obstetric violence , as well as
how to identify cases of racism in the hospital that they were visiting . The purpose of these
booklets that would be distributed in the Brazilian public health system ( SUS ) was to
empower black women about their active role in society and how they themselves can be
instrumental in changing racism in the public health system . This action is justified because
we see from data exposed on Brazilian government websites , public data , that the women
who suffer the most obstetric violence are black women . Selection
I ’ve used the storytelling tool , as this is the ability to tell stories using an elaborate plot ,
using an engaging narrative . As our group is composed only of black women , when we were
going to deliver the booklets to black women , we invited them to a conversation , about
racism , about life , in an engaging way , so that they felt represented by our history . We used
this tool because it is based on identification , involvement , empathy , and that 's all we
needed for our project to work , because for these women to listen to us carefully , understand
the project and then apply it on a daily basis - day of the hospital experience that they were
going to visit ( whether pregnant or not ) , noticed racism ( when it was present ) and could fight
it , we had to ensure that the story was being delivered well and that they had understood it
completely . Application
We deliver the booklets to health units ( in Brazil , we call them “ UBS ” ) , located in the
city of São Paulo . We look for units located in the suburbs ( or favelas , communities ) ,
because according to the data we researched ( from sources were the places where there
were more black residents , including black women of reproductive age . We went to the
reception of the obstetric ward and waited for black women to appear . Those who did , we
invited them to a conversation about racism x obstetric violence , trying to understand the
how much she knew about it , and involving her in storytelling . Insight
We were successful in getting the attention of these women , perhaps precisely
because they identified with us , black women . We noticed that most of these women did not
know where to report if they were victims of racism and obstetric violence , and many had
already suffered violence and racism but had not realized it , thought it was normal . However ,
some women did not accept the booklets and said they already knew the subject , or were
late for the medical consultation . But in general , we were successful in the goal . Approach
In a final analysis , I can see some mistakes we made . As our goal was to empower
as many black women as possible about how obstetric violence can be linked by racism , we
should have ensured that the women who said they knew the subject really did , perhaps by
asking them some specific questions , just to make sure they knew . And those who said they
were late , we could have waited for them to finish the consultation so we could talk to her .
Every health system has its problems , racism in Brazil is real , and it is present even
where it should be synonymous with health , love , healthy and loving people . But that is not
the reality . Even though the majority are black in the country , black women still suffer from
their color , and still at a special moment like the birth of a child or a simple gynecological
consultation .
We are happy to have been able to apply storytelling to involve these women , finding
common points in our stories , and bringing them into a world and information , knowledge
and empowerment . When we applied this , we did n't know it was a type of DESIGN
THINKING , but now we see , how design thinking is present in everything we did with these
women .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Antonia Coelho"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9685 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am a member of my organization ’s inbound sales department , and our teams challenge is to lower the number of unqualified leads sent to sales reps , thus leading to increased sales . The project scope includes the inbound sales department composed of twenty employees , as well as the marketing department and IT department , that we work with daily . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 45 business days and the solution should try to include a equal amount of working hours among the team . The focus will be on striving to discover what our team members , as well as key stakeholders within the marketing department and IT department , consider to be factors leading to leads not being properly qualified . Selection The team has tried several design thinking activities / tools , and have decided to use the learning launch tool for this project . Generally speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application We started first while focusing on the structure / execution of our inbound sales pipeline tasks / processes . Specially we wanted to see if we could adapt Scrum project management to our entire inbound sales lead handling process , as to become more agile . This tested our assumptions that the lack of proper buyer personas and lack of internal CRM automation were the main causes of sending unqualified leads to sales reps . The team was already versed in Scrum , so we then spent ½ day a week for the 2 weeks , to structure every task and processes in a more agile way . The second step for our learning launch , was done on two more ½ days , one per week and was to test our assumptions that if we had more defined buyer personas and CRM automation to better match those personas was the main cause of why unqualified leads were being sent to our sales reps . Marketing and IT departments were involved in those sessions . Then we had key stakeholders from inbound sales , marketing department and IT department to complete a survey based on our proposed process within a week of the last workshop . Insight In applying the learning launch tool , the team was able to identify our assumptions and designed launches to test these assumptions . After developing clearer buying personas with marketing , IT was able to better develop an semi - automated mapping tool for our inbound reps to better qualify the inbound lead before sending it to our sales reps . The results we very close to what we excepted . Approach Due to the fact that our team had already gone through a couple design thinking activities , the learning launch was the appropriate tool . We will then need to review the insight gained from our sessions in order to make sure they are a part of any future launch designs . Future launch designs are best to make sure that all insight gained , learned activities are working towards the most viable solution for implementation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am a member of my organization ’s inbound sales department , and our teams challenge is to lower the number of unqualified leads sent to sales reps , thus leading to increased sales . The project scope includes the inbound sales department composed of twenty employees , as well as the marketing department and IT department , that we work with daily . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 45 business days and the solution should try to include a equal amount of working hours among the team . The focus will be on striving to discover what our team members , as well as key stakeholders within the marketing department and IT department , consider to be factors leading to leads not being properly qualified . Selection The team has tried several design thinking activities / tools , and have decided to use the learning launch tool for this project . Generally speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application We started first while focusing on the structure / execution of our inbound sales pipeline tasks / processes . Specially we wanted to see if we could adapt Scrum project management to our entire inbound sales lead handling process , as to become more agile . This tested our assumptions that the lack of proper buyer personas and lack of internal CRM automation were the main causes of sending unqualified leads to sales reps . The team was already versed in Scrum , so we then spent ½ day a week for the 2 weeks , to structure every task and processes in a more agile way . The second step for our learning launch , was done on two more ½ days , one per week and was to test our assumptions that if we had more defined buyer personas and CRM automation to better match those personas was the main cause of why unqualified leads were being sent to our sales reps . Marketing and IT departments were involved in those sessions . Then we had key stakeholders from inbound sales , marketing department and IT department to complete a survey based on our proposed process within a week of the last workshop . Insight In applying the learning launch tool , the team was able to identify our assumptions and designed launches to test these assumptions . After developing clearer buying personas with marketing , IT was able to better develop an semi - automated mapping tool for our inbound reps to better qualify the inbound lead before sending it to our sales reps . The results we very close to what we excepted . Approach Due to the fact that our team had already gone through a couple design thinking activities , the learning launch was the appropriate tool . We will then need to review the insight gained from our sessions in order to make sure they are a part of any future launch designs . Future launch designs are best to make sure that all insight gained , learned activities are working towards the most viable solution for implementation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21255 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I
work
for
a
youth
volunteering
charity
and
a
significant
part
of
what
I
do
is
workshops
in
schools
aimed
at
encouraging
more
young
people
to
volunteer .
These
workshops
can
vary
in
terms
of
the
age
of
the
young
people
and
their
awareness
of
volunteering .
I
have
lots
of
statistics
about
the
benefits
of
volunteering ,
and
can
clearly
outline
the
different
ways
it
can
help
young
people
however
if
they
already
have
a
negative
perception
of
it ,
I
struggle
to
change
their
mind .
Young
people
can
be
sceptical
of
what
adults
say
is
good
for
them
and
me
outlining
the
different
ways
it
could
help
their
personal
development
can
often
leave
them
bored .
Selection
I
selected
the
storytelling
tool
in
order
to
better
engage
my
audience .
As
described
in
the
video ,
this
was
“ to
get
them
to
pay
attention ,
for
just
a
little
bit
longer .
For
a
little
bit
more
time ,
with
a
little
bit
more
diligent
energy . ”
I
decided
to
incorporate
this
tool
into
my
presentation
and
change
my
approach .
As
my
challenge
was
to
better
engage
my
audience
and
more
effectively
convince
them
of
the
merits
of
volunteering ,
I
felt
this
was
the
best
tool .
Application
For
my
next
school
workshop ,
rather
than
focussing
on
facts
I
used
a
case
study
of
a
young
person
who
volunteered ,
presenting
it
as
a
story .
I
used
a
presentation
to
show
pictures
of
the
young
person ,
thus
helping
my
audience
to
connect
with
them .
I
explained
the
situation
that
the
young
person
was
in ,
as
well
as
their
interests
and
hobbies
so
that
my
audience
could
relate
to
them .
I
told
the
story
of
how
they
started
volunteering
initially
over
the
summer
holiday
with
a
youth
club ,
and
then
continued
to
build
up
their
experience
in
a
charity
shop
before
eventually
securing
a
paid
job
whilst
also
continuing
their
volunteering
through
launching
their
own
project
helping
bullied
children .
Using
the
story
telling
tool
in
this
way
was
effective
in
engaging
my
audience
as
they
felt
what
I
had
to
say
was
more
relevant
as
it
was
about
a
real
young
person
their
age .
Using
a
story
I
was
able
to
show
progression
and
the
personal
benefits
of
volunteering
in
a
accessible
way .
Seeing
the
journey
of
one
person
was
more
effective
in
conveying
the
benefits
that
just
listing
statistics .
The
only
part
of
this
technique
that
was
not
effective
was
that
one
young
person
in
the
group
expressed
that
they
did
not
relate
to
the
person
in
the
story
as
they
had
different
interests ,
and
thus
they
did
not
engage
with
the
story .
Insight
The
insight
I
gained
from
using
this
tool
was
that
the
way
things
are
normally
done
is
not
always
the
best
way .
Through
employing
the
storytelling
tool
I
was
able
to
better
engage
young
people .
Having
successfully
done
this
it
now
seems
the
logical
approach
to
take ,
which
has
provided
me
with
key
learning
around
challenging
norms
and
regularly
evaluating
approaches
to
how
things
are
done .
Another
key
insight
was
that
although
this
tool
was
effective
it
did
not
go
down
well
with
everyone
in
the
room ,
I
have
thus
learned
that
it
is
important
not
to
see
any
tool
as
a
complete
solution
to
a
challenge .
This
has
helped
my
understanding
of
design
thinking
more
broadly ,
enabling
me
to
appreciate
the
importance
in
testing
ideas
and
diversifying
input .
Approach
Moving
forward
I
will
continue
to
use
the
tool
of
storytelling
in
my
workshops ,
however
what
I
will
do
differently
is
use
multiple
examples
( stories )
to
try
and
avoid
the
problem
of
certain
audience
members
not
relating
to
a
specific
story .
I
will
also
be
more
flexible
based
on
the
mood
in
the
room .
I
will
also
aim
to
try
and
incorporate
other
tools ,
such
as
mind
mapping
to
ensure
multiple
viewpoints
input
into
the
best
approach
for
this
work
moving
forward .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I
work
for
a
youth
volunteering
charity
and
a
significant
part
of
what
I
do
is
workshops
in
schools
aimed
at
encouraging
more
young
people
to
volunteer .
These
workshops
can
vary
in
terms
of
the
age
of
the
young
people
and
their
awareness
of
volunteering .
I
have
lots
of
statistics
about
the
benefits
of
volunteering ,
and
can
clearly
outline
the
different
ways
it
can
help
young
people
however
if
they
already
have
a
negative
perception
of
it ,
I
struggle
to
change
their
mind .
Young
people
can
be
sceptical
of
what
adults
say
is
good
for
them
and
me
outlining
the
different
ways
it
could
help
their
personal
development
can
often
leave
them
bored .
Selection
I
selected
the
storytelling
tool
in
order
to
better
engage
my
audience .
As
described
in
the
video ,
this
was
“ to
get
them
to
pay
attention ,
for
just
a
little
bit
longer .
For
a
little
bit
more
time ,
with
a
little
bit
more
diligent
energy . ”
I
decided
to
incorporate
this
tool
into
my
presentation
and
change
my
approach .
As
my
challenge
was
to
better
engage
my
audience
and
more
effectively
convince
them
of
the
merits
of
volunteering ,
I
felt
this
was
the
best
tool .
Application
For
my
next
school
workshop ,
rather
than
focussing
on
facts
I
used
a
case
study
of
a
young
person
who
volunteered ,
presenting
it
as
a
story .
I
used
a
presentation
to
show
pictures
of
the
young
person ,
thus
helping
my
audience
to
connect
with
them .
I
explained
the
situation
that
the
young
person
was
in ,
as
well
as
their
interests
and
hobbies
so
that
my
audience
could
relate
to
them .
I
told
the
story
of
how
they
started
volunteering
initially
over
the
summer
holiday
with
a
youth
club ,
and
then
continued
to
build
up
their
experience
in
a
charity
shop
before
eventually
securing
a
paid
job
whilst
also
continuing
their
volunteering
through
launching
their
own
project
helping
bullied
children .
Using
the
story
telling
tool
in
this
way
was
effective
in
engaging
my
audience
as
they
felt
what
I
had
to
say
was
more
relevant
as
it
was
about
a
real
young
person
their
age .
Using
a
story
I
was
able
to
show
progression
and
the
personal
benefits
of
volunteering
in
a
accessible
way .
Seeing
the
journey
of
one
person
was
more
effective
in
conveying
the
benefits
that
just
listing
statistics .
The
only
part
of
this
technique
that
was
not
effective
was
that
one
young
person
in
the
group
expressed
that
they
did
not
relate
to
the
person
in
the
story
as
they
had
different
interests ,
and
thus
they
did
not
engage
with
the
story .
Insight
The
insight
I
gained
from
using
this
tool
was
that
the
way
things
are
normally
done
is
not
always
the
best
way .
Through
employing
the
storytelling
tool
I
was
able
to
better
engage
young
people .
Having
successfully
done
this
it
now
seems
the
logical
approach
to
take ,
which
has
provided
me
with
key
learning
around
challenging
norms
and
regularly
evaluating
approaches
to
how
things
are
done .
Another
key
insight
was
that
although
this
tool
was
effective
it
did
not
go
down
well
with
everyone
in
the
room ,
I
have
thus
learned
that
it
is
important
not
to
see
any
tool
as
a
complete
solution
to
a
challenge .
This
has
helped
my
understanding
of
design
thinking
more
broadly ,
enabling
me
to
appreciate
the
importance
in
testing
ideas
and
diversifying
input .
Approach
Moving
forward
I
will
continue
to
use
the
tool
of
storytelling
in
my
workshops ,
however
what
I
will
do
differently
is
use
multiple
examples
( stories )
to
try
and
avoid
the
problem
of
certain
audience
members
not
relating
to
a
specific
story .
I
will
also
be
more
flexible
based
on
the
mood
in
the
room .
I
will
also
aim
to
try
and
incorporate
other
tools ,
such
as
mind
mapping
to
ensure
multiple
viewpoints
input
into
the
best
approach
for
this
work
moving
forward .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20147 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge
Agriculture is the backbone of India and in my country India it provides more than 65 % of its GDP . Even though this is quite impressive but , the Farmers on the ground level behind this still live in below poverty conditions . This is because lack information on where to get market for their products , they lack information on market prices they must depend on exploitative middlemen who take advantage of their ignorance . There is also a long distribution consist of middle level chain that dilutes their revenue .
My challenge is to create a simple technology that can be easily accessed by farmers considering that most of the farmers live in the rural areas with little access to internet services . This project includes IT personnel and the marketing team together .
Selection
As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers have gone through several design thinking activities to come up with a go - to - market prototype learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers .
Application
we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , chat and location . This is to ensure we capture quality information about farm products farmers would like to sell . Our focus was to observe how farmers interact with the mobile platform . This process helped us understand our market , many farmers liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . It is through this process we realized that the farmers were more comfortable with the second mobile application .
Approach
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge
Agriculture is the backbone of India and in my country India it provides more than 65 % of its GDP . Even though this is quite impressive but , the Farmers on the ground level behind this still live in below poverty conditions . This is because lack information on where to get market for their products , they lack information on market prices they must depend on exploitative middlemen who take advantage of their ignorance . There is also a long distribution consist of middle level chain that dilutes their revenue .
My challenge is to create a simple technology that can be easily accessed by farmers considering that most of the farmers live in the rural areas with little access to internet services . This project includes IT personnel and the marketing team together .
Selection
As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers have gone through several design thinking activities to come up with a go - to - market prototype learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers .
Application
we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , chat and location . This is to ensure we capture quality information about farm products farmers would like to sell . Our focus was to observe how farmers interact with the mobile platform . This process helped us understand our market , many farmers liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . It is through this process we realized that the farmers were more comfortable with the second mobile application .
Approach
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9056 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
I am a co - founder of a food tech business . When ever we used to take a decision in our organization we always used the same tools . ( Brain Storming , comparing and analyzing ) . Usually the decision go with the market standard . Which I did n’t like . For all the activities Operation / sales and marketing etc ) .
We were a bit slow in sales because of what it takes in a time of a full time employ . We explored he process with the for questions(what is what if what wows and what works ) .
We took our sales vertiual everything in a video and we are growing our sales month on month by 50 % .
Now we are using smart contracts where its wowing our market in the middle east .
Here we used mind mapping on a exciting company and process .
I believe in the future it will help to take a decision into going to market with your ideation . For example test the idea in a MPV or even smaller . I ve taken some bad decision before going to market while I was younger .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
I am a co - founder of a food tech business . When ever we used to take a decision in our organization we always used the same tools . ( Brain Storming , comparing and analyzing ) . Usually the decision go with the market standard . Which I did n’t like . For all the activities Operation / sales and marketing etc ) .
We were a bit slow in sales because of what it takes in a time of a full time employ . We explored he process with the for questions(what is what if what wows and what works ) .
We took our sales vertiual everything in a video and we are growing our sales month on month by 50 % .
Now we are using smart contracts where its wowing our market in the middle east .
Here we used mind mapping on a exciting company and process .
I believe in the future it will help to take a decision into going to market with your ideation . For example test the idea in a MPV or even smaller . I ve taken some bad decision before going to market while I was younger .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12466 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – Coursera Course by Luna Arias
Reflection – Learning Launch
Challenge Last year I was part of a team that had the task of analyzing the causes that led to a small club in my city not being able to add new members . Initially we meet with various stakeholders to better understand the current situation . Among them were partners , ex - partners , employees , parents of children who play sports at the facilities , managers , fans , etc . From those conversations we obtained preliminary information indicating that the activities the club had to offer were difficult to search for . We were asked to create a new web system together with an app to be able to link the member more directly with the club , providing information of interest , digital membership card , access to digital facilities , calendar , etc . Selection In this creation process , several Design Thinking tools such as Mind Mapping and Rapid Prototyping were used along the way , so the team became interested in the Learning Launch technique to test the designs based on all the previous information collected . Application Two days were held at the club 's facilities to test the ideas and prototypes . On the first day , stakeholders such as members , parents , former members and the general public not associated with the club were invited to test a first version of the mobile application resulting from a rapid prototyping . These people were interviewed according to a rehearsed script to make them feel as comfortable as possible , and were discreetly filmed for further behavior analysis . From this day on , valuable metrics emerged for the following stages . Insight From the commented sessions , it was possible to extract highly valuable data to identify what the user 's workflow was like within the application . Thus , certain screens with options were observed that presented a higher level of difficulty than the one desired for the public , which led to generating new designs and tests to reach a satisfactory result . The web application was also tested with people with some degree of visual or motor disability , to guarantee its accessibility and access without any type of restrictions . Approach Given that our team has implemented other Design Thinking tools in the project in the past , we believe that a Learning Launch is the appropriate tool to continue
incorporating improvements iteratively from the insights , and in this way to be able to get closer to the final product that has meaning for the public as well as for the club .
| EMAIL:
ID_NUM:
NAME_STUDENT: Luna Arias
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – Coursera Course by Luna Arias
Reflection – Learning Launch
Challenge Last year I was part of a team that had the task of analyzing the causes that led to a small club in my city not being able to add new members . Initially we meet with various stakeholders to better understand the current situation . Among them were partners , ex - partners , employees , parents of children who play sports at the facilities , managers , fans , etc . From those conversations we obtained preliminary information indicating that the activities the club had to offer were difficult to search for . We were asked to create a new web system together with an app to be able to link the member more directly with the club , providing information of interest , digital membership card , access to digital facilities , calendar , etc . Selection In this creation process , several Design Thinking tools such as Mind Mapping and Rapid Prototyping were used along the way , so the team became interested in the Learning Launch technique to test the designs based on all the previous information collected . Application Two days were held at the club 's facilities to test the ideas and prototypes . On the first day , stakeholders such as members , parents , former members and the general public not associated with the club were invited to test a first version of the mobile application resulting from a rapid prototyping . These people were interviewed according to a rehearsed script to make them feel as comfortable as possible , and were discreetly filmed for further behavior analysis . From this day on , valuable metrics emerged for the following stages . Insight From the commented sessions , it was possible to extract highly valuable data to identify what the user 's workflow was like within the application . Thus , certain screens with options were observed that presented a higher level of difficulty than the one desired for the public , which led to generating new designs and tests to reach a satisfactory result . The web application was also tested with people with some degree of visual or motor disability , to guarantee its accessibility and access without any type of restrictions . Approach Given that our team has implemented other Design Thinking tools in the project in the past , we believe that a Learning Launch is the appropriate tool to continue
incorporating improvements iteratively from the insights , and in this way to be able to get closer to the final product that has meaning for the public as well as for the club .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Luna Arias"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5271 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge&Selection
I work in a communication company as a Brand Manager . One of the main business of ours is to supply wireless services . In our country due to the infrastructure procedures , it was difficult to build and provide fast speed internet to household . We maintain our strong position in the market due to our customer - oriented approach . Due to that we found a new solution to provide fast speed internet to the areas where does not need fiber infrastructure . Last year , we were planning to launch a new device , which is a new kind of a modem to solve the problem . Our challenge was to launch the product while emphasizing its speed and position it under the home internet device on consumers ’ mind . We used the storytelling method .
Application
Firstly , we researched consumers ’ perception on the concept and the technology , because we were planning to introduce the product to masses . Secondly , we determined the target consumers who demand fast speed internet . There were several segments who will be interested on the fast speed internet and we made researches to understand their point of view . We deepened our research to what are they interested on , what do they listen / watch , how do they use the internet etc . After it is determined we created the campaign around the insights we collected . We created scenarios for each target on their interests to understand them clearly .
Insight&Approach
As a result , we created our communication campaign around the insights we found from the researches . We focused on the description of the product ’s technology on more understandable way . During the advert , we focused on our consumers ’ and target audiences ’ behavior and their motivation for having fast speed internet . We implemented these insights on our TV and digital campaign and called them out with segmented messages .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge&Selection
I work in a communication company as a Brand Manager . One of the main business of ours is to supply wireless services . In our country due to the infrastructure procedures , it was difficult to build and provide fast speed internet to household . We maintain our strong position in the market due to our customer - oriented approach . Due to that we found a new solution to provide fast speed internet to the areas where does not need fiber infrastructure . Last year , we were planning to launch a new device , which is a new kind of a modem to solve the problem . Our challenge was to launch the product while emphasizing its speed and position it under the home internet device on consumers ’ mind . We used the storytelling method .
Application
Firstly , we researched consumers ’ perception on the concept and the technology , because we were planning to introduce the product to masses . Secondly , we determined the target consumers who demand fast speed internet . There were several segments who will be interested on the fast speed internet and we made researches to understand their point of view . We deepened our research to what are they interested on , what do they listen / watch , how do they use the internet etc . After it is determined we created the campaign around the insights we collected . We created scenarios for each target on their interests to understand them clearly .
Insight&Approach
As a result , we created our communication campaign around the insights we found from the researches . We focused on the description of the product ’s technology on more understandable way . During the advert , we focused on our consumers ’ and target audiences ’ behavior and their motivation for having fast speed internet . We implemented these insights on our TV and digital campaign and called them out with segmented messages .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14036 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization of a New Process
Challenge As a new member of this state - owned company , with a few disgruntled , unhappy and very adverse to change employees from the IT department , I had the difficult challenge to design and implement a new Change Procedure , with the mission of order the workflow and eliminate some issues the auditors have been raising for ages . Selection Even though I was not familiar with design thinking techniques at the time , I thought the first step would need to use the visualization tool . I think that this is one of the best tools for this task , which facilitates both designing and showing the way different groups of people interact with each other along the process flow . The good thing is in this case you do n’t need to be a very talented artist to implement this technique , you just need to be able to draw lines , rectangles and rhomboids . Application We began by drawing a very basic process flow on a whiteboard , with a reduced group of people . Then we discussed about it , iterating over it , and continued to add more layers of complexity , attaching post - it notes , to give more detailed explanations when necessary . Then we organized different groups , to show all the participants how the steps of the procedure could go , and allow them to make suggestions or changes , as long as some basic compliance principles were to be preserved . Insight As I already mentioned , I did n’t know about design thinking at the time , but the experience ratified our ideas about how this approach would be our best and maybe only chance to success , which was using a visualization tool , besides getting all impacted people feel they were on - board , participating of the design and implementation just from the beginning of the project . Approach I think that I would n’t change the selected tool , which I continue to believe is the best for this job , but I ’d surely try to complement it with other techniques at an early stage . For example , it would be great to be able to use the Learning Launch to let participants play with a prototype , which would allow them to immerse in the new process , before it is officially live and running .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization of a New Process
Challenge As a new member of this state - owned company , with a few disgruntled , unhappy and very adverse to change employees from the IT department , I had the difficult challenge to design and implement a new Change Procedure , with the mission of order the workflow and eliminate some issues the auditors have been raising for ages . Selection Even though I was not familiar with design thinking techniques at the time , I thought the first step would need to use the visualization tool . I think that this is one of the best tools for this task , which facilitates both designing and showing the way different groups of people interact with each other along the process flow . The good thing is in this case you do n’t need to be a very talented artist to implement this technique , you just need to be able to draw lines , rectangles and rhomboids . Application We began by drawing a very basic process flow on a whiteboard , with a reduced group of people . Then we discussed about it , iterating over it , and continued to add more layers of complexity , attaching post - it notes , to give more detailed explanations when necessary . Then we organized different groups , to show all the participants how the steps of the procedure could go , and allow them to make suggestions or changes , as long as some basic compliance principles were to be preserved . Insight As I already mentioned , I did n’t know about design thinking at the time , but the experience ratified our ideas about how this approach would be our best and maybe only chance to success , which was using a visualization tool , besides getting all impacted people feel they were on - board , participating of the design and implementation just from the beginning of the project . Approach I think that I would n’t change the selected tool , which I continue to believe is the best for this job , but I ’d surely try to complement it with other techniques at an early stage . For example , it would be great to be able to use the Learning Launch to let participants play with a prototype , which would allow them to immerse in the new process , before it is officially live and running .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9701 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challenge and selection Visualization or visual thinking is the great tool in the Design thinking process . Visualization is about using images . It 's not about drawing ; it 's about visual thinking . It pushes us beyond using words or language alone . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models .Visualization One design tool enhances the early part in a group setting , it helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing or simply discussing the sketches helps to build on top of each other ’s ideas . I choose visualization for this assignment , in addition i feel it is a powerful tool that allows to be more easily able to gather information or data in a useful way and in position to find potentially useful data and solutions , get insights , see patterns and improve creativity colors or structure equivalent to the brain functions . To design a product we have built a good understanding of the product that we are going to design . Application
In order to design the solution , first we have to build a good understanding of the problem that we are trying to solve . Interviews , observations , desk research and other research techniques that are applied during this phase generate huge amounts of data – data that has to be grouped and analyzed . Creating a research wall is a great way to display insights , photos , and artifacts all the relevant research outputs in one place . This approach helps us build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand research insights . Visual tools that can be used for understanding the problem are for e.g. personas , mind map , customer journey maps , moodboard .
Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . The beauty of using Visualisation is that we can tap into a single picture . One of my current projects Is
developing an mobile online shopping app . The important role in developing an app is testing of the app and curious to know the user experience . This testing Is only viable as the data that ’s garnered from it . After filtering the data we need to visualize it .
First the raw data is collected which is not of much use to anyone due to situational data , redundancies and faux data . We took the user ’s phone into account . Phones come in all shapes and sizes , and mobile apps run on watches , tablets and many other appliances . At first we collected data from the customers about which types of products should be available in this online shopping . And asked the people of what type of features we need to develop .
Insight and approach
After conducting the data analysis extraction process and visualizing the data , I have understood that asking for advice and feedback made this process easier . And visualization tool is very useful in integrating our daily life activities . I understand the important points what people are expecting from the app and which makes our app great demand in the market . Without knowing the people ’s needs it is impossible to get success in any field .
This would have helped me have more real life experiences to follow the four step process of design thinking and apply this to project what is?,what if?,what works?,For every project , I use this visualization tool as a starting point in design thinking activities .
This is my first project and I am very interested and grateful . This visualization process made my work easier and comfortable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challenge and selection Visualization or visual thinking is the great tool in the Design thinking process . Visualization is about using images . It 's not about drawing ; it 's about visual thinking . It pushes us beyond using words or language alone . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models .Visualization One design tool enhances the early part in a group setting , it helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing or simply discussing the sketches helps to build on top of each other ’s ideas . I choose visualization for this assignment , in addition i feel it is a powerful tool that allows to be more easily able to gather information or data in a useful way and in position to find potentially useful data and solutions , get insights , see patterns and improve creativity colors or structure equivalent to the brain functions . To design a product we have built a good understanding of the product that we are going to design . Application
In order to design the solution , first we have to build a good understanding of the problem that we are trying to solve . Interviews , observations , desk research and other research techniques that are applied during this phase generate huge amounts of data – data that has to be grouped and analyzed . Creating a research wall is a great way to display insights , photos , and artifacts all the relevant research outputs in one place . This approach helps us build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand research insights . Visual tools that can be used for understanding the problem are for e.g. personas , mind map , customer journey maps , moodboard .
Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . The beauty of using Visualisation is that we can tap into a single picture . One of my current projects Is
developing an mobile online shopping app . The important role in developing an app is testing of the app and curious to know the user experience . This testing Is only viable as the data that ’s garnered from it . After filtering the data we need to visualize it .
First the raw data is collected which is not of much use to anyone due to situational data , redundancies and faux data . We took the user ’s phone into account . Phones come in all shapes and sizes , and mobile apps run on watches , tablets and many other appliances . At first we collected data from the customers about which types of products should be available in this online shopping . And asked the people of what type of features we need to develop .
Insight and approach
After conducting the data analysis extraction process and visualizing the data , I have understood that asking for advice and feedback made this process easier . And visualization tool is very useful in integrating our daily life activities . I understand the important points what people are expecting from the app and which makes our app great demand in the market . Without knowing the people ’s needs it is impossible to get success in any field .
This would have helped me have more real life experiences to follow the four step process of design thinking and apply this to project what is?,what if?,what works?,For every project , I use this visualization tool as a starting point in design thinking activities .
This is my first project and I am very interested and grateful . This visualization process made my work easier and comfortable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21287 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge I love watching the TV show Shark Tank and often product ideas pop into my mind based on my casual observation or incidental experience with a situation that is inconvenient , difficult , or problematic . My background contains and MBA in entrepreneurship and undergraduate degree in electrical / engineering . I have worked with complex technologies , but I have no experience with consumer product design . I recently thought of a possible new product idea for the bathroom – basically a different type of soap holder that offers a convenience not currently available in the marketplace . I searched existing products on the web to understand “ What Is ” . From this I formed my vision(or hypothesis ) of the function of the product and a pretty good idea of what it should look like and the materials it should be made from . I then began running the idea by family members to gain “ market validation ” and also discussed the product idea with an invention service company for assistance with patenting and marketing . Tool Selection and Application The Visualization tool was appropriate at this point since sketches enable a better understanding of possible product form and function . When I presented my idea to people , I started with a brief story I crafted around the situational pain / inconvenience to observe the level of empathy I had . Then I verbally described my solution . The discussion moved quickly to a sketch . People really wanted to see an illustration of size , shape , etc to understand the utility of the product . So , I would quickly draw my vision of what the product may look like on a piece of scrap paper . They also wanted sketches to provide perspective on the surroundings that the product fit into . At times people would begin to sketch their ideas or enhancements to my idea . In speaking with an invention service company , the representative sketched an enhancement that may improve patentability . Insight Upon reflection , I see there were a few flaws in my approach , which was based more on a logical / analytic approach vs. a design thinking approach . I was customer - focused not customer driven and was pushing my solution . To some extent though , it could be considered a learning launch , but it was laden with plenty of confirmation bias . Overall , visualization was valuable in both communicating product ideas and spawning new ideas or enhancements . Approach Going forward , I might interview / survey people to gain more insights and empathy for the situational pain / inconvenience experienced . Visualization tools could be used by a customer / user group to generate sketches of possible solutions , enabling a wider variety of innovative ideas . After seeing patterns and narrowing the options , more detailed drawings of the product set in a variety of bathroom layouts / decors could be used to test assumptions and what wows with a user group . This would help identify the solutions that are good for costlier physical prototyping .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge I love watching the TV show Shark Tank and often product ideas pop into my mind based on my casual observation or incidental experience with a situation that is inconvenient , difficult , or problematic . My background contains and MBA in entrepreneurship and undergraduate degree in electrical / engineering . I have worked with complex technologies , but I have no experience with consumer product design . I recently thought of a possible new product idea for the bathroom – basically a different type of soap holder that offers a convenience not currently available in the marketplace . I searched existing products on the web to understand “ What Is ” . From this I formed my vision(or hypothesis ) of the function of the product and a pretty good idea of what it should look like and the materials it should be made from . I then began running the idea by family members to gain “ market validation ” and also discussed the product idea with an invention service company for assistance with patenting and marketing . Tool Selection and Application The Visualization tool was appropriate at this point since sketches enable a better understanding of possible product form and function . When I presented my idea to people , I started with a brief story I crafted around the situational pain / inconvenience to observe the level of empathy I had . Then I verbally described my solution . The discussion moved quickly to a sketch . People really wanted to see an illustration of size , shape , etc to understand the utility of the product . So , I would quickly draw my vision of what the product may look like on a piece of scrap paper . They also wanted sketches to provide perspective on the surroundings that the product fit into . At times people would begin to sketch their ideas or enhancements to my idea . In speaking with an invention service company , the representative sketched an enhancement that may improve patentability . Insight Upon reflection , I see there were a few flaws in my approach , which was based more on a logical / analytic approach vs. a design thinking approach . I was customer - focused not customer driven and was pushing my solution . To some extent though , it could be considered a learning launch , but it was laden with plenty of confirmation bias . Overall , visualization was valuable in both communicating product ideas and spawning new ideas or enhancements . Approach Going forward , I might interview / survey people to gain more insights and empathy for the situational pain / inconvenience experienced . Visualization tools could be used by a customer / user group to generate sketches of possible solutions , enabling a wider variety of innovative ideas . After seeing patterns and narrowing the options , more detailed drawings of the product set in a variety of bathroom layouts / decors could be used to test assumptions and what wows with a user group . This would help identify the solutions that are good for costlier physical prototyping .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18218 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge
Recently , our company was successful in renewing its contract for another four years with a reputed Insurance client . But during the process one of the major feedback we got was that we need to improve on our knowledge index within the team as many a times we would struggle during projects due to lack of proper subject matter experts . The leadership team took this feedback seriously and promised to implement a solution & report the progress . I was part of the team that was tasked to come up with a program that would create a continuous learning experience while at work . During the initial days of our journey , there was lot of confusion amongst the team while communicating their ideas . This made me realize that there was an opportunity to apply a design technique
Selection
The best way to relay your inner thoughts to a group of audience is using a mind map . It actually also helps you list out all the activities that you have in mind too . Hence , I selected mind map to present my idea for a good learning program .
Application
In order to solve the problem it is important to list out all the ingredients required for a good program . But the ordinary method of listing out stuff in sequential order was n’t helping . So I placed the learning program in the center and then placed the important ingredients around it connecting them wherever required . There were different solutions around the problem or we could combine some of them to create a hybrid approach . The idea was to present it in a way that is easily conceivable by the audience . In the next meeting with the team , I was able to present it and everyone was able to comprehend what I were trying to portray . The mind map showed the importance of having a plan which listed out the activities to be covered , the mentors , the new joiners , the evaluation criteria and how the regular work timings should be adjusted . It also explained how we need to create self - paced online trainings or webinars so that people can conveniently study according to their hectic schedule . The role of management team in supporting the mentors and new joiners was depicted in terms how the work schedule needs to be adjusted to accommodate learning hours , how the evaluation & feedback process is important . Moreover , the mind map showed that in order to maintain the continuity of the program it should be applied in a fashion that the learning program evolved with people changing their roles as they progress . Eventually with the help of the mind map we were able to present an idea for a knowledge management program which the stake holders liked very much
Insight
What I learned by creating a mind map to solve the problem was that how a visual picture helped in connecting with my peer group . We were able to quickly focus on relevant topics and discuss on points to refine the scenario . Feedback was easier because there was something very simple to comprehend in front of the team ’s eyes . Collectively we were able to agree and disagree on points . This helped us to quickly move on to the next phase together . One of the key advantage is if something is missing in our diagram people can easily point it out and help connect the dots . It will make the idea even greater with creative inputs flowing into the discussion . This is definitely a better approach than verbal interaction that goes on for hours .
Approach
The challenge in creating a mind map is that you need to depict things in a way that it is simple for people to comprehend . In future , I would like to hone my skills in visually representing my idea in a better . Since this was the first time , I am sure that there is a scope of improvement when it comes to organizing the points to be shown & connecting the dots . The collective feedback process gave me a lot of insight into how I can refine myself in future scenario . I think that going forward , I will use mind map to depict the “ What if ? ” scenario as it creates an impact with the team and audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge
Recently , our company was successful in renewing its contract for another four years with a reputed Insurance client . But during the process one of the major feedback we got was that we need to improve on our knowledge index within the team as many a times we would struggle during projects due to lack of proper subject matter experts . The leadership team took this feedback seriously and promised to implement a solution & report the progress . I was part of the team that was tasked to come up with a program that would create a continuous learning experience while at work . During the initial days of our journey , there was lot of confusion amongst the team while communicating their ideas . This made me realize that there was an opportunity to apply a design technique
Selection
The best way to relay your inner thoughts to a group of audience is using a mind map . It actually also helps you list out all the activities that you have in mind too . Hence , I selected mind map to present my idea for a good learning program .
Application
In order to solve the problem it is important to list out all the ingredients required for a good program . But the ordinary method of listing out stuff in sequential order was n’t helping . So I placed the learning program in the center and then placed the important ingredients around it connecting them wherever required . There were different solutions around the problem or we could combine some of them to create a hybrid approach . The idea was to present it in a way that is easily conceivable by the audience . In the next meeting with the team , I was able to present it and everyone was able to comprehend what I were trying to portray . The mind map showed the importance of having a plan which listed out the activities to be covered , the mentors , the new joiners , the evaluation criteria and how the regular work timings should be adjusted . It also explained how we need to create self - paced online trainings or webinars so that people can conveniently study according to their hectic schedule . The role of management team in supporting the mentors and new joiners was depicted in terms how the work schedule needs to be adjusted to accommodate learning hours , how the evaluation & feedback process is important . Moreover , the mind map showed that in order to maintain the continuity of the program it should be applied in a fashion that the learning program evolved with people changing their roles as they progress . Eventually with the help of the mind map we were able to present an idea for a knowledge management program which the stake holders liked very much
Insight
What I learned by creating a mind map to solve the problem was that how a visual picture helped in connecting with my peer group . We were able to quickly focus on relevant topics and discuss on points to refine the scenario . Feedback was easier because there was something very simple to comprehend in front of the team ’s eyes . Collectively we were able to agree and disagree on points . This helped us to quickly move on to the next phase together . One of the key advantage is if something is missing in our diagram people can easily point it out and help connect the dots . It will make the idea even greater with creative inputs flowing into the discussion . This is definitely a better approach than verbal interaction that goes on for hours .
Approach
The challenge in creating a mind map is that you need to depict things in a way that it is simple for people to comprehend . In future , I would like to hone my skills in visually representing my idea in a better . Since this was the first time , I am sure that there is a scope of improvement when it comes to organizing the points to be shown & connecting the dots . The collective feedback process gave me a lot of insight into how I can refine myself in future scenario . I think that going forward , I will use mind map to depict the “ What if ? ” scenario as it creates an impact with the team and audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12322 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : the power of Visualization
Challenges and Selction After have reviewed this course , I would like to bring my reflection over the power of Visualization . I am employed for a global logistic provider for fresh material . In particular my company provides goods for the major restaurant chains all over the word . I work as a team leader into the IT Business Relationship manager dept . , and one of my main activities is to analyse business and/or customer needs and guide them in through a set of possible solutions . Sometimes the hardest part is to really guess what is behind users requests ; the majority of the time they come to our department asking for solution to problem not well known . Another particular case I often experience is when a project is committed by different departments , with needs that could be maybe related but with no common view about the problem behind their needs and , consequently , no clear idea about a possible solution . Application Some months ago I was involved in a workgroup in order to solve a critical issue for our logistics : an increasing number of suppliers delivered goods with a wrong SSCC Labels(bar code labels that could ensure the traceability of the foods during all the supply chain ) format . This fact generated 2 main issues : the loose of the goods traceability , that is a critical factor into the food industry and an important waste of time from the blue collars that have to re generate manually all the labels .
Company board asked for an immediate solution in order to preserve our great quality standards and to save money . This is the point in which I have been named as a Project Manager .
At the very beginning , was very hard to find out from the other project stakeholders the requirements really needs : every one kept talking about the particular problem belonging to their single department , without trying to focus con the main cause that was creating problem to the company ; at this point I used my first visualization tool .
In order to bring all the people involved I push to organize a meeting in a in front of a a Whiteboard and I asked to everyone to draw the goods reception process . In this case every one start immediately to collaborate to walk on the same way and everyone 's problem started to be connected each other and understandable from all . Suddenly people started to collaborate and the problem of different department became part of a clear common company challenge / issue .
Once the process was know by everyone ( AS - IS situation ) we could have move our focus in finding a possible solution . After some brainstorming round we agreed that we must involve the suppliers into the resolution in order to permanently solve the issue . This is the reason why we started to explore the possibility of a web portal where the suppliers could check the orders coming from our company and , with a few click , print the related label in order to complete the food delivery in a proper way .
The idea was really nice but even at this point , people started to wondering about the different functionalities and the process itself . The same people , in the same room that some hours before was really agreeing about the common problem , now was crashing again into a confusions phase .
This is the reason why I decided to bring another important visualization tool : a mock - up . I took some days in order to analyse all the requirements collected from the previous meeting attendees and I tried to realize a very simple mock - up of the possible web portal . Honestly was a very simple stuff : a sort of dynamic power point that people could explore simulating the basic processes .
When I showed this to the next meeting , everybody was very happy , because at the least they started to visualize , even in a simple way , the idea that they have only discussed before . People was so involved into this that I asked to them to contribute to the mock - up , starting to draw possible changes they could have directly on the mock - up , as they could better explaining their ideas .
Insights and Approach This course assignment forced me to look back in a critical way to my previous design experiences according to what I learned . In particular I found how powerful could be the visualization in all the project phases :
• " What is " : by helping people , coming from different departments , companies , backgrounds
to create a common understanding about the current scenario
• " What if " : by helping people to figure out the solution proposed .
Visualization in general turns words and thoughts to something concrete and understandable , a sort of common language that brings awareness .
The problem is that in some context could be seen just as a waste of time , but in my opinion is critical , in particular at the very beginning of a project , during the problem identification phase .
According to my experiences , often people look for solution to problems that they have n't really understood . This could turn to requirements changes in the middle of the solution development process and this happenings are very hard and expensive to manage .
Considering this experience I could be very satisfied about the use of this tool , anyway , I can not ignore that sometimes , in other context I did n't find the right time to use them and in some case I really paid for this error . In the next future it will be my care to try to bring this tools to all the people I am going to work with .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : the power of Visualization
Challenges and Selction After have reviewed this course , I would like to bring my reflection over the power of Visualization . I am employed for a global logistic provider for fresh material . In particular my company provides goods for the major restaurant chains all over the word . I work as a team leader into the IT Business Relationship manager dept . , and one of my main activities is to analyse business and/or customer needs and guide them in through a set of possible solutions . Sometimes the hardest part is to really guess what is behind users requests ; the majority of the time they come to our department asking for solution to problem not well known . Another particular case I often experience is when a project is committed by different departments , with needs that could be maybe related but with no common view about the problem behind their needs and , consequently , no clear idea about a possible solution . Application Some months ago I was involved in a workgroup in order to solve a critical issue for our logistics : an increasing number of suppliers delivered goods with a wrong SSCC Labels(bar code labels that could ensure the traceability of the foods during all the supply chain ) format . This fact generated 2 main issues : the loose of the goods traceability , that is a critical factor into the food industry and an important waste of time from the blue collars that have to re generate manually all the labels .
Company board asked for an immediate solution in order to preserve our great quality standards and to save money . This is the point in which I have been named as a Project Manager .
At the very beginning , was very hard to find out from the other project stakeholders the requirements really needs : every one kept talking about the particular problem belonging to their single department , without trying to focus con the main cause that was creating problem to the company ; at this point I used my first visualization tool .
In order to bring all the people involved I push to organize a meeting in a in front of a a Whiteboard and I asked to everyone to draw the goods reception process . In this case every one start immediately to collaborate to walk on the same way and everyone 's problem started to be connected each other and understandable from all . Suddenly people started to collaborate and the problem of different department became part of a clear common company challenge / issue .
Once the process was know by everyone ( AS - IS situation ) we could have move our focus in finding a possible solution . After some brainstorming round we agreed that we must involve the suppliers into the resolution in order to permanently solve the issue . This is the reason why we started to explore the possibility of a web portal where the suppliers could check the orders coming from our company and , with a few click , print the related label in order to complete the food delivery in a proper way .
The idea was really nice but even at this point , people started to wondering about the different functionalities and the process itself . The same people , in the same room that some hours before was really agreeing about the common problem , now was crashing again into a confusions phase .
This is the reason why I decided to bring another important visualization tool : a mock - up . I took some days in order to analyse all the requirements collected from the previous meeting attendees and I tried to realize a very simple mock - up of the possible web portal . Honestly was a very simple stuff : a sort of dynamic power point that people could explore simulating the basic processes .
When I showed this to the next meeting , everybody was very happy , because at the least they started to visualize , even in a simple way , the idea that they have only discussed before . People was so involved into this that I asked to them to contribute to the mock - up , starting to draw possible changes they could have directly on the mock - up , as they could better explaining their ideas .
Insights and Approach This course assignment forced me to look back in a critical way to my previous design experiences according to what I learned . In particular I found how powerful could be the visualization in all the project phases :
• " What is " : by helping people , coming from different departments , companies , backgrounds
to create a common understanding about the current scenario
• " What if " : by helping people to figure out the solution proposed .
Visualization in general turns words and thoughts to something concrete and understandable , a sort of common language that brings awareness .
The problem is that in some context could be seen just as a waste of time , but in my opinion is critical , in particular at the very beginning of a project , during the problem identification phase .
According to my experiences , often people look for solution to problems that they have n't really understood . This could turn to requirements changes in the middle of the solution development process and this happenings are very hard and expensive to manage .
Considering this experience I could be very satisfied about the use of this tool , anyway , I can not ignore that sometimes , in other context I did n't find the right time to use them and in some case I really paid for this error . In the next future it will be my care to try to bring this tools to all the people I am going to work with .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16904 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Challenge and Selection I am working as a graphic designer and I always use Visual thinking to achieve my goals , because visualization is one of the essential design tool . Once I have created a packaging for sweets , so before I created it — I used visualization , because I want to make my abstract idea about packaging design more concrete and understandable to others ( 4 designers were working over this idea ) . Application 3D program that is called Cinema 4D — helped us a lot with visualization of packaging before we made it in real life . We were working with three - dimensional model of space and picked up colors and applied textures . But before we used Cinema 4D , we wrote our goals down on paper ( with help of brainstorming ) . And this was a perfect decision , owing to the fact that we use the insights and the criteria we generated during data gathering and pose a series of trigger questions . Those questions will help us think outside of our own boxes and generate multiple creative ideas . Also 3D visualization helped us a lot because first we approved our packaging for sweets with the customer , looked at all possible options for improving it , and only then proceeded to create a real model . Insight and approach In my opinion , this design thinking tool has helped our team a lot . I am inclined to thing that visualization makes it possible to make adjustments to the design project , before realizing it . Visualization also pushed us to go beyond just using over words / language . It assisted us to think non - verbally and I assume that we will use this approach in the future to create our design projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Challenge and Selection I am working as a graphic designer and I always use Visual thinking to achieve my goals , because visualization is one of the essential design tool . Once I have created a packaging for sweets , so before I created it — I used visualization , because I want to make my abstract idea about packaging design more concrete and understandable to others ( 4 designers were working over this idea ) . Application 3D program that is called Cinema 4D — helped us a lot with visualization of packaging before we made it in real life . We were working with three - dimensional model of space and picked up colors and applied textures . But before we used Cinema 4D , we wrote our goals down on paper ( with help of brainstorming ) . And this was a perfect decision , owing to the fact that we use the insights and the criteria we generated during data gathering and pose a series of trigger questions . Those questions will help us think outside of our own boxes and generate multiple creative ideas . Also 3D visualization helped us a lot because first we approved our packaging for sweets with the customer , looked at all possible options for improving it , and only then proceeded to create a real model . Insight and approach In my opinion , this design thinking tool has helped our team a lot . I am inclined to thing that visualization makes it possible to make adjustments to the design project , before realizing it . Visualization also pushed us to go beyond just using over words / language . It assisted us to think non - verbally and I assume that we will use this approach in the future to create our design projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20690 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - LEARNING LAUNCH
CHALLENGE :
I am a Loan Officer and a Marketing Representive at a rural branch for one of the largest commercial banks in my country . My challenge is marketing our Cash Secured loan product to customers who have existing savings accounts with balances that qualifies them for the product and we decided that the best way to do this was via the telephone . This product entails lending customers for any specific purpose by holding the cash in their account as collateral . There has been a decline in this product and management has requested that more emphasis be placed on it since there is little to no risk involved in this type of lending . The scope of the project includes the Loan Department which consist of four ( 4 ) staff who are also the Marketing Representatives of the branch and also the IT Department who will be gathering the data ( e.g. name of customers , account balance , occupation and telephone numbers ) from the core banking system . The project should not exceed more that 10 days and is limited to internal resources . We will try to reach out to as many eligible customers as possible and try to perceive how effective this method has proved to be .
SELECTION :
Our team has unanimously decided that the best design thinking tool to use for this project is the learning launch tool since this is an experiment meant to quickly and inexpensively test an idea and prototype so as to gather market - driven data to determine whether a growth idea has enough merit to warrant detailed investigation with the commitment of further time , people and resources .
APPLICATION :
Using the learning launch tool , our team allocated two hours each day to contact customers via the telephone using the data gathered by the IT Department . We targeted family oriented persons and persons of the working class . Before actually commencing the project the team was given a few hours of training on Telemarketing where we were reminded of basic telephone etiquette and a brief description and benefits of the product that was to be marketed . This prepared us for any situation that may arise and to answer any questions the customer might have .
Once this was completed , the team began testing their daily reach out to potential borrowers . Approximately 15 persons were contacted everyday and all details of the product were summarised and given to the customer . It was amazing how many were interested and actually completed the application for consideration . Many also acknowledged how effective the outreach service is as they were unaware that the bank even offered such a loan product .
INSIGHT :
By applying the Learning Launch tool our team was able to effectively sell our product and this has greatly benefitted both the bank and its customers . Upon completion of the project the Cash Secure Loan portfolio increased by 26 % , which was remarkable . Due to its success , the new method of marketing was adopted by other branches and has also proved to be very efficient . We were able to learn that the customers really appreciate the bank reaching out to them individually .
APPROACH :
This was our team 's first approach to design thinking and the learning launch tool has help us effectively completed our task . However , although the launch tool was effective for this particular product more has to be done to market our other products and here we will attempt the Visualization tool as this will involve a wider range of products .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - LEARNING LAUNCH
CHALLENGE :
I am a Loan Officer and a Marketing Representive at a rural branch for one of the largest commercial banks in my country . My challenge is marketing our Cash Secured loan product to customers who have existing savings accounts with balances that qualifies them for the product and we decided that the best way to do this was via the telephone . This product entails lending customers for any specific purpose by holding the cash in their account as collateral . There has been a decline in this product and management has requested that more emphasis be placed on it since there is little to no risk involved in this type of lending . The scope of the project includes the Loan Department which consist of four ( 4 ) staff who are also the Marketing Representatives of the branch and also the IT Department who will be gathering the data ( e.g. name of customers , account balance , occupation and telephone numbers ) from the core banking system . The project should not exceed more that 10 days and is limited to internal resources . We will try to reach out to as many eligible customers as possible and try to perceive how effective this method has proved to be .
SELECTION :
Our team has unanimously decided that the best design thinking tool to use for this project is the learning launch tool since this is an experiment meant to quickly and inexpensively test an idea and prototype so as to gather market - driven data to determine whether a growth idea has enough merit to warrant detailed investigation with the commitment of further time , people and resources .
APPLICATION :
Using the learning launch tool , our team allocated two hours each day to contact customers via the telephone using the data gathered by the IT Department . We targeted family oriented persons and persons of the working class . Before actually commencing the project the team was given a few hours of training on Telemarketing where we were reminded of basic telephone etiquette and a brief description and benefits of the product that was to be marketed . This prepared us for any situation that may arise and to answer any questions the customer might have .
Once this was completed , the team began testing their daily reach out to potential borrowers . Approximately 15 persons were contacted everyday and all details of the product were summarised and given to the customer . It was amazing how many were interested and actually completed the application for consideration . Many also acknowledged how effective the outreach service is as they were unaware that the bank even offered such a loan product .
INSIGHT :
By applying the Learning Launch tool our team was able to effectively sell our product and this has greatly benefitted both the bank and its customers . Upon completion of the project the Cash Secure Loan portfolio increased by 26 % , which was remarkable . Due to its success , the new method of marketing was adopted by other branches and has also proved to be very efficient . We were able to learn that the customers really appreciate the bank reaching out to them individually .
APPROACH :
This was our team 's first approach to design thinking and the learning launch tool has help us effectively completed our task . However , although the launch tool was effective for this particular product more has to be done to market our other products and here we will attempt the Visualization tool as this will involve a wider range of products .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9594 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Selection & Challenges The tool that I selected was Visualization . Visualization represent a simple way to communicate with all the parties involved , to make them and us understand more on the problem and comes up with solutions . The reason why I used this tool because our stakeholders comes from different areas . Technical people will use technical lingo which will be hard for others to understand . By using virtualization , all the parties involve will be on the same page . Application Most of the times , I will be drawing some diagram , flow chart or bubbles to understand the connection for bigger picture , end to end instead of one single module By doing this , we will know what is impacted and what is not . I will start with drawing the user journey , so that all the stakeholders understand it and we are all in the same pictures . After that , all the stakeholders will start giving some suggestions , ideas or challenges on that . For each or the module in the journey , we will then discuss further and start drawing some flowchart or mind map to understand the problems or solutions further , business and technical wise . Stakeholders will be divided by group and each group is cross - functional group . Reason being so that we will see the end to end and not being bias by the opinion . They will then discuss further on each module problems and solutions . After that discussion is done , we will get back to our main user journey diagram and map it together . Some will be a good idea to implement and some we will de - prioritize or throw it out if needed . Insight & Approach From this exercise , I ’ve learnt that visual representation is important to make sure that everyone understand the problem and is in the same page . Understanding is very subjective . Some people will understand differently from others . By having the visual representation , all of us will understand the same things and will work towards on common goals instead of wasting time working on different understanding . Based on this , every discussion that I had , I will start with visualization then will move forward to other tool . Visualization is the basic or fundamental to kick off the discussion so that we understand what is going on . Based on my experience , this always work compared with blind meeting or powerpoint slide .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Selection & Challenges The tool that I selected was Visualization . Visualization represent a simple way to communicate with all the parties involved , to make them and us understand more on the problem and comes up with solutions . The reason why I used this tool because our stakeholders comes from different areas . Technical people will use technical lingo which will be hard for others to understand . By using virtualization , all the parties involve will be on the same page . Application Most of the times , I will be drawing some diagram , flow chart or bubbles to understand the connection for bigger picture , end to end instead of one single module By doing this , we will know what is impacted and what is not . I will start with drawing the user journey , so that all the stakeholders understand it and we are all in the same pictures . After that , all the stakeholders will start giving some suggestions , ideas or challenges on that . For each or the module in the journey , we will then discuss further and start drawing some flowchart or mind map to understand the problems or solutions further , business and technical wise . Stakeholders will be divided by group and each group is cross - functional group . Reason being so that we will see the end to end and not being bias by the opinion . They will then discuss further on each module problems and solutions . After that discussion is done , we will get back to our main user journey diagram and map it together . Some will be a good idea to implement and some we will de - prioritize or throw it out if needed . Insight & Approach From this exercise , I ’ve learnt that visual representation is important to make sure that everyone understand the problem and is in the same page . Understanding is very subjective . Some people will understand differently from others . By having the visual representation , all of us will understand the same things and will work towards on common goals instead of wasting time working on different understanding . Based on this , every discussion that I had , I will start with visualization then will move forward to other tool . Visualization is the basic or fundamental to kick off the discussion so that we understand what is going on . Based on my experience , this always work compared with blind meeting or powerpoint slide .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12926 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
. I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Using Visualization “ Visual Thinking ” tool to clarify and make sure that customers understand what I mean . Our business is a branding company and both sides must understand the values , mission and vision of the place . Companies come and ask for a new brand identity or a new logo without thinking of anything else . We must clarify the vision and mission . Preparing questions is very helpful and some questions do not differ from sector to sector but making a discussion with the company is very important to learn from each other in the process of visualization to prepare the new identity and set key elements such as color and font . Also , describing how to contact with the customer with the vision of the company wither it was fun or official .
Application
1 - Have multiple meetings with the company to create a new vision and vision . Its one of the most important aspects of the company and must be solid to continue work of the company . Both must agree and have the same understanding to replicate it in an identity .
2 - Give some sketches for the identity and have more understanding of how the company think . Having multiple directions for the logo such as character or a word or a new icon .
3 - Finalaizing the last details in the logo and prepare how it will be presented to the company . Contacting architectures to represent the vision in the place of the company .
4 - Presinting the identity of the company and make sure to deliver the vision and how to use it in details to make sure they use it the right way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
. I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Using Visualization “ Visual Thinking ” tool to clarify and make sure that customers understand what I mean . Our business is a branding company and both sides must understand the values , mission and vision of the place . Companies come and ask for a new brand identity or a new logo without thinking of anything else . We must clarify the vision and mission . Preparing questions is very helpful and some questions do not differ from sector to sector but making a discussion with the company is very important to learn from each other in the process of visualization to prepare the new identity and set key elements such as color and font . Also , describing how to contact with the customer with the vision of the company wither it was fun or official .
Application
1 - Have multiple meetings with the company to create a new vision and vision . Its one of the most important aspects of the company and must be solid to continue work of the company . Both must agree and have the same understanding to replicate it in an identity .
2 - Give some sketches for the identity and have more understanding of how the company think . Having multiple directions for the logo such as character or a word or a new icon .
3 - Finalaizing the last details in the logo and prepare how it will be presented to the company . Contacting architectures to represent the vision in the place of the company .
4 - Presinting the identity of the company and make sure to deliver the vision and how to use it in details to make sure they use it the right way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20098 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Group Upskilling Project Reflection – Learning Launch
Challenge
I am a part of a group of five friends who work across the globe . This group was going through a sort of mid - career crisis . We were working on an upskilling activity for the last three months , with one person leading the team . The lead was responsible for training the remaining team , with support from others as required . We went through several brainstorming sessions and came to the conclusion that doing a project would provide hands - on experience involving everybody . The challenge was to find a project that would equally inspire every team member .
Selection
As the team is comfortable with an iterative project development , we selected the learning launch tool . The team spent two weeks of a discovery phase to identify projects that would give good hands - on implementation along with extensive learning .
Application
Each Team member came up with project ideas in the discovery phase . The most suitable project from these was selected . One project got short - listed based on the greater challenge of implementation .
In the first learning launch , team decided to create a minimum viable product out of the project . In addition , I presented a demo of the same to our employer for initial feedback .
Following this was a second learning launch , which gave another team member an opportunity to present his project idea as well . The second demo had enhancements from the first learning launch incorporated into it .
Insight
Two successful demos gave the team inspiration to work on more iterations . The first two demos had constructive feedback . Also , there were instances where the project selection was in question owing to challenges they presented . However , the team had solutions for issues that arose , and were able to proceed with the activity .
Approach
The demos were only at the proof - of - concept level . The team is now working on a scalable enterprise level implementation for the project . The identified project at this point provided a wow experience , while ensuring the team was involved in relevant tasks that motivated each of them to perform their best .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Group Upskilling Project Reflection – Learning Launch
Challenge
I am a part of a group of five friends who work across the globe . This group was going through a sort of mid - career crisis . We were working on an upskilling activity for the last three months , with one person leading the team . The lead was responsible for training the remaining team , with support from others as required . We went through several brainstorming sessions and came to the conclusion that doing a project would provide hands - on experience involving everybody . The challenge was to find a project that would equally inspire every team member .
Selection
As the team is comfortable with an iterative project development , we selected the learning launch tool . The team spent two weeks of a discovery phase to identify projects that would give good hands - on implementation along with extensive learning .
Application
Each Team member came up with project ideas in the discovery phase . The most suitable project from these was selected . One project got short - listed based on the greater challenge of implementation .
In the first learning launch , team decided to create a minimum viable product out of the project . In addition , I presented a demo of the same to our employer for initial feedback .
Following this was a second learning launch , which gave another team member an opportunity to present his project idea as well . The second demo had enhancements from the first learning launch incorporated into it .
Insight
Two successful demos gave the team inspiration to work on more iterations . The first two demos had constructive feedback . Also , there were instances where the project selection was in question owing to challenges they presented . However , the team had solutions for issues that arose , and were able to proceed with the activity .
Approach
The demos were only at the proof - of - concept level . The team is now working on a scalable enterprise level implementation for the project . The identified project at this point provided a wow experience , while ensuring the team was involved in relevant tasks that motivated each of them to perform their best .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18714 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping selection :
Mind mapping is used to represent any information with diagram or pictorial representation . It creates interest towards the topic . It turn into list of information into colourful , highly organized . Diagram that works with brain in natural way of doing works and thinking ..
Challenges :
Time waste meetings
Present with style
Stay with goals
Applications :
Making Notes
Planning an essay
Creative inspiration
Approach :
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping selection :
Mind mapping is used to represent any information with diagram or pictorial representation . It creates interest towards the topic . It turn into list of information into colourful , highly organized . Diagram that works with brain in natural way of doing works and thinking ..
Challenges :
Time waste meetings
Present with style
Stay with goals
Applications :
Making Notes
Planning an essay
Creative inspiration
Approach :
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20900 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – learning launch
Challenge and selection
In my daily work I focus on helping my clients to increase the satisfaction of IT end - users around the globe . Data - driven insights is our main driver to uncover potential improvement points within organizations . Providing stakeholders in various industries with the right insights is challenging , due to that fact people in different positions and organizations will be using these insights differently . Using our business intelligence tools we thrive to present valuable insights in different kind of visuals and user sentiment around it . Nonetheless , sometimes we miss the insights that make the difference for our clients . We then decided to use the learning launch approach in in which we conduct cheap and fast experiments and gather clients input as quick as possible . We combined it also with the agile way of working and defining small sprints in which we have defined outcomes and deliverables .
Application
In our learning launch designed small workshops with our main stakeholders to co - create the business intelligence reports . In these workshops we produced prototypes of potential reports and shared it with them to review it and provide feedback . Within these sessions we iterate the process few times until we reach a prototype that can help the stakeholders to get the most value of report in very short time and incorporate their feedback early in the process . Traditionally we will have a requirement gathering session in which we ask them how they wanted the report to be then we start designing the report without these sessions . This way , indeed , led to lots of recreating the product , doubling the work and a bit of client dissatisfaction . Hosting these sessions resulted in shorter time to pushing product to production and gave the client a feeling of being part of the product creation journey .
Insight & Approach
Using this method , we gained better customer relationships as well as less working hours wasted on developing the product . We then start to expand our products and services in collaboration with our clients . This approach gave us more flexibility to adapt to our stakeholder needs . They can now co - create the product with us and put their priorities by themselves . This approach gave more information on the difference between what the developer thinks is important and what the client thinks about it !
In future , I will combine with learning launch with storytelling and mind mapping tools . I expect his will give the client more room to express their needs in story fashion or with some drawings which can assist us in better understanding their needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – learning launch
Challenge and selection
In my daily work I focus on helping my clients to increase the satisfaction of IT end - users around the globe . Data - driven insights is our main driver to uncover potential improvement points within organizations . Providing stakeholders in various industries with the right insights is challenging , due to that fact people in different positions and organizations will be using these insights differently . Using our business intelligence tools we thrive to present valuable insights in different kind of visuals and user sentiment around it . Nonetheless , sometimes we miss the insights that make the difference for our clients . We then decided to use the learning launch approach in in which we conduct cheap and fast experiments and gather clients input as quick as possible . We combined it also with the agile way of working and defining small sprints in which we have defined outcomes and deliverables .
Application
In our learning launch designed small workshops with our main stakeholders to co - create the business intelligence reports . In these workshops we produced prototypes of potential reports and shared it with them to review it and provide feedback . Within these sessions we iterate the process few times until we reach a prototype that can help the stakeholders to get the most value of report in very short time and incorporate their feedback early in the process . Traditionally we will have a requirement gathering session in which we ask them how they wanted the report to be then we start designing the report without these sessions . This way , indeed , led to lots of recreating the product , doubling the work and a bit of client dissatisfaction . Hosting these sessions resulted in shorter time to pushing product to production and gave the client a feeling of being part of the product creation journey .
Insight & Approach
Using this method , we gained better customer relationships as well as less working hours wasted on developing the product . We then start to expand our products and services in collaboration with our clients . This approach gave us more flexibility to adapt to our stakeholder needs . They can now co - create the product with us and put their priorities by themselves . This approach gave more information on the difference between what the developer thinks is important and what the client thinks about it !
In future , I will combine with learning launch with storytelling and mind mapping tools . I expect his will give the client more room to express their needs in story fashion or with some drawings which can assist us in better understanding their needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19617 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization in Customer Service
Challenge
I ’m part of a continuous improvement department in a customer service company , the most common approach used in this department to improve processes or solve problems is based on traditional mechanisms such as Kaizen or Just Do It ( JDI ) , where the first one intends to gather a group of experts across the organization to solve upon unclear or unknown causes to a problem and the latter is used whenever a problem ’s cause is identified and can be easily fixed . A vast amount of contacts to the customer service team refer to problems after a product is purchased due to malfunction or damaged conditions when received ; in order to solve this problem I put up together a project team composed of customer service agents to analyze the problem , uncover root causes and find solutions . When defining the problem and mapping the customer path , the team faced confusion and struggled to identify the scenarios by following the steps taken from the customer ’s order until they contacted , therefore I had to find an alternative method to help them visualize the problem areas and the overall scenario causing a bad customer experience .
Selection
Having an entire team not used to technical terms or process mapping standards , we decided to use visualization as the tool to help us see a clear picture of the problem and the customer path and the scenarios or possibilities around the shopping experience .
Application
In order to better apply the tool , we split the team in two : 1 ) Customer and 2 ) Company . The first group was instructed to use drawings or doodles simulating a customer entering the shop and going through the several phases of acquiring a product . The second group was instructed to do the same but from the Company ’s perspective on the interaction based on the customer ’s needs . We collected a wide range of materials to help us have a visual representation by using sticky note blocks , flipcharts , markers and boards . Each group had their own board and selection of materials to draw and recreate through drawings thigs like products , people , warehouses , trucks , etc . Then we would connect the pieces though arrows in order to visualize the flow and have a clear path .
Insights
The team was able to visualize all the scenarios from the product selection until the purchased was done , on the other hand we were able to visualize how the products were transported from warehouses to the shop or in case of deliveries , the logistics to send a product to a customer ’s location . Amongst the wide variety of drawings and actors represented , we were able to see beyond the customer service phone scripts and gained knowledge of the products handling that was causing damaged items during the transportation and also taking several steps back to the suppliers of the products that were delivering damaged items straight from the factory . The customer service team not only gained
knowledge to better address the customer problems but also delivered the findings to the respective units in order to establish control mechanisms to avoid damaging or accepting defective products .
Approach
This tool definitely made the difference not only to uncover root causes to problems but to the problem definition itself . Having an idea of why the customers are contacting so much serves as the go to indicator to have a look and dive into details , however those details are better perceived and understood by visualizing them through drawings and maps . I would recommend this as a complement to the problem / project defining phases of any process improvement or problem solving activity , instead of gathering a team and forcing them to follow standard and often complex methodologies .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization in Customer Service
Challenge
I ’m part of a continuous improvement department in a customer service company , the most common approach used in this department to improve processes or solve problems is based on traditional mechanisms such as Kaizen or Just Do It ( JDI ) , where the first one intends to gather a group of experts across the organization to solve upon unclear or unknown causes to a problem and the latter is used whenever a problem ’s cause is identified and can be easily fixed . A vast amount of contacts to the customer service team refer to problems after a product is purchased due to malfunction or damaged conditions when received ; in order to solve this problem I put up together a project team composed of customer service agents to analyze the problem , uncover root causes and find solutions . When defining the problem and mapping the customer path , the team faced confusion and struggled to identify the scenarios by following the steps taken from the customer ’s order until they contacted , therefore I had to find an alternative method to help them visualize the problem areas and the overall scenario causing a bad customer experience .
Selection
Having an entire team not used to technical terms or process mapping standards , we decided to use visualization as the tool to help us see a clear picture of the problem and the customer path and the scenarios or possibilities around the shopping experience .
Application
In order to better apply the tool , we split the team in two : 1 ) Customer and 2 ) Company . The first group was instructed to use drawings or doodles simulating a customer entering the shop and going through the several phases of acquiring a product . The second group was instructed to do the same but from the Company ’s perspective on the interaction based on the customer ’s needs . We collected a wide range of materials to help us have a visual representation by using sticky note blocks , flipcharts , markers and boards . Each group had their own board and selection of materials to draw and recreate through drawings thigs like products , people , warehouses , trucks , etc . Then we would connect the pieces though arrows in order to visualize the flow and have a clear path .
Insights
The team was able to visualize all the scenarios from the product selection until the purchased was done , on the other hand we were able to visualize how the products were transported from warehouses to the shop or in case of deliveries , the logistics to send a product to a customer ’s location . Amongst the wide variety of drawings and actors represented , we were able to see beyond the customer service phone scripts and gained knowledge of the products handling that was causing damaged items during the transportation and also taking several steps back to the suppliers of the products that were delivering damaged items straight from the factory . The customer service team not only gained
knowledge to better address the customer problems but also delivered the findings to the respective units in order to establish control mechanisms to avoid damaging or accepting defective products .
Approach
This tool definitely made the difference not only to uncover root causes to problems but to the problem definition itself . Having an idea of why the customers are contacting so much serves as the go to indicator to have a look and dive into details , however those details are better perceived and understood by visualizing them through drawings and maps . I would recommend this as a complement to the problem / project defining phases of any process improvement or problem solving activity , instead of gathering a team and forcing them to follow standard and often complex methodologies .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11594 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Junior Wallace Design Thinking - Assignment
Design Thinking - Assignment - Design Tool ‘ VISUALIZATION ’
1 . Challenge
I work within the technology consulting domain focussed on banking and capital markets . We serve a large European bank with an in - house solution . After working with the client successfully for 3 years , the client expressed cost pressure and the need to bring down cost of operation . Client gave a specific mandate that the additional cost savings would have to come from ( a ) building scale in the solution ( b ) mutualize cost with other banks in the market by proposing a common Utility model . This posed huge challenges - ( A ) LOT OF REDTAPE - The business that we operate in ' Banking ' is fraught with Compliance , Risk and Licensing laws & regulations which made it almost impossible for us to realize this solution requirement . ( B ) SELF INTEREST GROUPS - Key vendors that provide data to our current solution do not want a mutualized solution which would lead to consolidation and reduce their own revenue generation . ( C ) UNCHARTERED TERRITORY - As we found out , there was only ' one ' other company in this world which is ' trying ' to build a similar solution with another bank . We were stepping into an unknown territory .
2 . Selection
As any product / solutions designing company will tell you that it is a highly competitive business and hence information is highly secretive . There are non - disclosure agreements signed annually to ensure employees do not divulge key information to competitors . There was no comparative data / knowledge available for reference . This led us to using VISUALIZATION as the core design tool . The rationale behind using VISUALIZATION was precisely because ' imagination ' would play a key role in this solution design challenge . We knew key challenge areas would need VISUALIZATION techniques applied to generate ideas and WHAT IF scenarios / Use Cases . Key teams had to unlock their creative side and VISUALIZE a solution as described in Module-1 of this course , VISUALIZATION .
3 . Application
VISUALIZATION Workshops with 4 different groups were organized . We identified ( a ) Business Development/ Legal Team , ( b ) Technology , ( c ) Operations Staff & ( d ) Business Analyst as the core groups we need to visualize with . ( a ) Business Development / Legal Department ( 2 members ) - We asked them to visualize all possible worst case scenarios linked to contract we had signed with client bank or vendors companies . We asked they divide the whiteboard vertically ( two halves ) . One side would capture breach of contract scenarios with client , the other would focus on vendor . ( b ) Technology Department ( 2 members ) - We asked them to VISUALIZE using a high level architecture diagram . We gave them a scenario where 50 banks would like to use the existing solution under a common platform . This question was sufficiently broad enough to help us get the right scalable technical design visualized . ( c ) Operations Staff ( 3 members ) - As an experiment we asked them to list down all the areas of improvement and challenges they face on day - to - day basis . This was intended to stimulate their thought process to foresee challenges in managing a platform used by more than one bank . Something they are not used to handling . The initial white boarding process focussed on current Bank 's staff challenges . Once these where captured , we ask them to visualize the same problems under a multi - bank design , so they could validate if the problem / challenge would further deteriorate or remain same . ( d ) Business Analyst ( 4 member team ) - were given the same challenge as the Technology team . They had to image the current platform being shared among 50 Banks . They had to VISUALIZE how
Junior Wallace Design Thinking - Assignment
each module within the solution would cater to 50 different banking clients . How the different business requirement and timing differences in markets location would impact us and which functional components would fail or deteriorate in functionality . They would visualize using MS- VISIO based Flow Diagrams .
4 . Insight
VISUALIZATION helped us unearth some very interesting risks and opportunities . Having 4 groups visualize in isolation helped reduce the chances of each group getting influenced by the other . This ensured that we got a large set of diverse data points for further brainstorming and WHAT - IF/ WHAT - WOWS analysis . ( a ) Legal departments visualization - made it clear that there was bad news - the scalability of this solution was tied down to convincing vendors to a different contract terms and those terms were not something vendors would agree to . This had the highest level of impact in our final solution design . Good that we had these session with them ( b ) Technology Team - made it look like cake walk . They backed their architecture requirement visualized in the diagram with clear reference to Retail / Healthcare domains where similar technology was already in use . This provided us a lot of relief and confidence that this is doable ( regardless of legal issues ) ( c ) Operations Staff - Though the insights visualized through this team were not adding to our overall solution design decision process . The data points visualized helped capture some long- existing pain areas in current solution . We added them to a to - do list as they had the potential to be our ' WHAT - WOWS ' feature enhancements . ( d ) Business Analyst - This visualization exercise was taken up for several weeks due to the sheer size of the scope . These Visualization sessions brought out a clear functional design and pointed out components that would regress and those that would need to be newly built . In subsequent sessions with BA Team , we added new constraints to the visualization criteria that were based on Legal department 's contract related constraint . This lead to significant changes to our functional design
5 . Approach
Though VISUALIZATION worked wonders for us , we might have also used Learning Launch in this case . The key argument against using learning launch was the requirement of dedicated people and resources for several weeks which would need significant funding and approval . VISUALIZATION is more cost effective and easy to implement . Learning Launch might have added advantage of providing us additional insight into risk areas that may have been overlooked in the VISUALIZATION exercise , however , that was not a significant concern for the stakeholders . VISUALIZING with Legal , Technology , Business and Operations staff provided us not only the required data for solution designing , but also helped build a second layer of network group that could be utilized for more consulting , prototyping & testing opportunities down the line . The solution design was not addressing all the constraints we would have loved to address , however , with VISUALIZATION data on our side , we were able appropriately call out the constraints as out of scope areas .
| EMAIL:
ID_NUM:
NAME_STUDENT: Junior Wallace, Junior Wallace
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Junior Wallace Design Thinking - Assignment
Design Thinking - Assignment - Design Tool ‘ VISUALIZATION ’
1 . Challenge
I work within the technology consulting domain focussed on banking and capital markets . We serve a large European bank with an in - house solution . After working with the client successfully for 3 years , the client expressed cost pressure and the need to bring down cost of operation . Client gave a specific mandate that the additional cost savings would have to come from ( a ) building scale in the solution ( b ) mutualize cost with other banks in the market by proposing a common Utility model . This posed huge challenges - ( A ) LOT OF REDTAPE - The business that we operate in ' Banking ' is fraught with Compliance , Risk and Licensing laws & regulations which made it almost impossible for us to realize this solution requirement . ( B ) SELF INTEREST GROUPS - Key vendors that provide data to our current solution do not want a mutualized solution which would lead to consolidation and reduce their own revenue generation . ( C ) UNCHARTERED TERRITORY - As we found out , there was only ' one ' other company in this world which is ' trying ' to build a similar solution with another bank . We were stepping into an unknown territory .
2 . Selection
As any product / solutions designing company will tell you that it is a highly competitive business and hence information is highly secretive . There are non - disclosure agreements signed annually to ensure employees do not divulge key information to competitors . There was no comparative data / knowledge available for reference . This led us to using VISUALIZATION as the core design tool . The rationale behind using VISUALIZATION was precisely because ' imagination ' would play a key role in this solution design challenge . We knew key challenge areas would need VISUALIZATION techniques applied to generate ideas and WHAT IF scenarios / Use Cases . Key teams had to unlock their creative side and VISUALIZE a solution as described in Module-1 of this course , VISUALIZATION .
3 . Application
VISUALIZATION Workshops with 4 different groups were organized . We identified ( a ) Business Development/ Legal Team , ( b ) Technology , ( c ) Operations Staff & ( d ) Business Analyst as the core groups we need to visualize with . ( a ) Business Development / Legal Department ( 2 members ) - We asked them to visualize all possible worst case scenarios linked to contract we had signed with client bank or vendors companies . We asked they divide the whiteboard vertically ( two halves ) . One side would capture breach of contract scenarios with client , the other would focus on vendor . ( b ) Technology Department ( 2 members ) - We asked them to VISUALIZE using a high level architecture diagram . We gave them a scenario where 50 banks would like to use the existing solution under a common platform . This question was sufficiently broad enough to help us get the right scalable technical design visualized . ( c ) Operations Staff ( 3 members ) - As an experiment we asked them to list down all the areas of improvement and challenges they face on day - to - day basis . This was intended to stimulate their thought process to foresee challenges in managing a platform used by more than one bank . Something they are not used to handling . The initial white boarding process focussed on current Bank 's staff challenges . Once these where captured , we ask them to visualize the same problems under a multi - bank design , so they could validate if the problem / challenge would further deteriorate or remain same . ( d ) Business Analyst ( 4 member team ) - were given the same challenge as the Technology team . They had to image the current platform being shared among 50 Banks . They had to VISUALIZE how
Junior Wallace Design Thinking - Assignment
each module within the solution would cater to 50 different banking clients . How the different business requirement and timing differences in markets location would impact us and which functional components would fail or deteriorate in functionality . They would visualize using MS- VISIO based Flow Diagrams .
4 . Insight
VISUALIZATION helped us unearth some very interesting risks and opportunities . Having 4 groups visualize in isolation helped reduce the chances of each group getting influenced by the other . This ensured that we got a large set of diverse data points for further brainstorming and WHAT - IF/ WHAT - WOWS analysis . ( a ) Legal departments visualization - made it clear that there was bad news - the scalability of this solution was tied down to convincing vendors to a different contract terms and those terms were not something vendors would agree to . This had the highest level of impact in our final solution design . Good that we had these session with them ( b ) Technology Team - made it look like cake walk . They backed their architecture requirement visualized in the diagram with clear reference to Retail / Healthcare domains where similar technology was already in use . This provided us a lot of relief and confidence that this is doable ( regardless of legal issues ) ( c ) Operations Staff - Though the insights visualized through this team were not adding to our overall solution design decision process . The data points visualized helped capture some long- existing pain areas in current solution . We added them to a to - do list as they had the potential to be our ' WHAT - WOWS ' feature enhancements . ( d ) Business Analyst - This visualization exercise was taken up for several weeks due to the sheer size of the scope . These Visualization sessions brought out a clear functional design and pointed out components that would regress and those that would need to be newly built . In subsequent sessions with BA Team , we added new constraints to the visualization criteria that were based on Legal department 's contract related constraint . This lead to significant changes to our functional design
5 . Approach
Though VISUALIZATION worked wonders for us , we might have also used Learning Launch in this case . The key argument against using learning launch was the requirement of dedicated people and resources for several weeks which would need significant funding and approval . VISUALIZATION is more cost effective and easy to implement . Learning Launch might have added advantage of providing us additional insight into risk areas that may have been overlooked in the VISUALIZATION exercise , however , that was not a significant concern for the stakeholders . VISUALIZING with Legal , Technology , Business and Operations staff provided us not only the required data for solution designing , but also helped build a second layer of network group that could be utilized for more consulting , prototyping & testing opportunities down the line . The solution design was not addressing all the constraints we would have loved to address , however , with VISUALIZATION data on our side , we were able appropriately call out the constraints as out of scope areas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Junior Wallace",
"Junior Wallace"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13121 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection- Visualization and story telling
Challenges
I do n’t work in a professional jobs nor do I have a business firm to handle . Right now I am
pursuing my degree at Qatar University in GD Goenka . Forest and we had entrepreneurship
course during our 6th semester . I have always been interested in Business including some of my
fellow mates and there has been an interesting activities during this course were we have to come
up with an innovative idea to open up a relevant business suitable of our environment and pitch it
in the class . We were divided into groups and each groups have to come up with a different
ideas . I had interesting ideas jumbling in my head and out of all these astonishing ideas , our
group decided to pitch our business idea on Food Hub . The idea was in fact new and innovative
but we lacked the way to present it and we had a tough time agreeing upon a common decisions .
Selection and Application
We knew the idea were superb but we lacked the ability to present and convince our lecturer and
other mates about the framework and the potential opportunities it possesses . Then another idea
clicked our mind , we planned to present our idea through visual presentation . We started to draw
the basic ideas that we had on the chart paper . We drew a bus and designed it in such a way that
it looks perfectly attractive for delivery services in the central of the chart paper and then around
it we drew our target customers , to whom we want avail our services , the resources that we
would require such as machines , vegetables , pastry items and utensils . We also drew the
sponsorship firms which we would seek help from and the items that we will be serving to the
customer . Through visualization , the audience were able to capture the clear idea of what we
were trying to present to them and we were also able to show them the picture which were
difficult for us explain and elaborate .
While presenting , we also used the method of storytelling in which we told the audience about
the story of two brothers who drove van and sold hamburgers and ice creams along the street of
Los Angela sans their struggles during the start of the journey till the successful business they are
running right now . The story beautifully aligned with our idea and we were able to convince our
audience more . They were really able to grasp what we were trying to say and were impressed
with the way we presented .
Insight
While using the methods of Design thinking , I realized that these fundamental tool possesses an
important value and serve as an entirely different way of expressing our ideas and thinking . They
are not only an easy method to use but also provide ways to disseminate wide array of
information to the audience . The audience were able to understand the concepts we are trying to
share and it enables them to identify the main concepts thereby reducing time and energy .
Through storytelling , we are able to use our imagination and make a connection with the story
and generate more ideas . The audience can see our ideas through the story that we tell them and
grasp a concrete ideas and pictures our innovation .
Approach
I found these tools and approaches very useful in terms of building our ideas in a more realistic
way and I think I will be using these tools as long as I get shortage of these tools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection- Visualization and story telling
Challenges
I do n’t work in a professional jobs nor do I have a business firm to handle . Right now I am
pursuing my degree at Qatar University in GD Goenka . Forest and we had entrepreneurship
course during our 6th semester . I have always been interested in Business including some of my
fellow mates and there has been an interesting activities during this course were we have to come
up with an innovative idea to open up a relevant business suitable of our environment and pitch it
in the class . We were divided into groups and each groups have to come up with a different
ideas . I had interesting ideas jumbling in my head and out of all these astonishing ideas , our
group decided to pitch our business idea on Food Hub . The idea was in fact new and innovative
but we lacked the way to present it and we had a tough time agreeing upon a common decisions .
Selection and Application
We knew the idea were superb but we lacked the ability to present and convince our lecturer and
other mates about the framework and the potential opportunities it possesses . Then another idea
clicked our mind , we planned to present our idea through visual presentation . We started to draw
the basic ideas that we had on the chart paper . We drew a bus and designed it in such a way that
it looks perfectly attractive for delivery services in the central of the chart paper and then around
it we drew our target customers , to whom we want avail our services , the resources that we
would require such as machines , vegetables , pastry items and utensils . We also drew the
sponsorship firms which we would seek help from and the items that we will be serving to the
customer . Through visualization , the audience were able to capture the clear idea of what we
were trying to present to them and we were also able to show them the picture which were
difficult for us explain and elaborate .
While presenting , we also used the method of storytelling in which we told the audience about
the story of two brothers who drove van and sold hamburgers and ice creams along the street of
Los Angela sans their struggles during the start of the journey till the successful business they are
running right now . The story beautifully aligned with our idea and we were able to convince our
audience more . They were really able to grasp what we were trying to say and were impressed
with the way we presented .
Insight
While using the methods of Design thinking , I realized that these fundamental tool possesses an
important value and serve as an entirely different way of expressing our ideas and thinking . They
are not only an easy method to use but also provide ways to disseminate wide array of
information to the audience . The audience were able to understand the concepts we are trying to
share and it enables them to identify the main concepts thereby reducing time and energy .
Through storytelling , we are able to use our imagination and make a connection with the story
and generate more ideas . The audience can see our ideas through the story that we tell them and
grasp a concrete ideas and pictures our innovation .
Approach
I found these tools and approaches very useful in terms of building our ideas in a more realistic
way and I think I will be using these tools as long as I get shortage of these tools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10555 |
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