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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mappings
Challenge & Selection
I am leading a business reporting team with the goal to bring business insights to our stakeholders in a standardized and quick way in order to increase their decision finding process and to improve the profitability of the business . The first tool I used was the tool of mind mapping to achieve a better understanding of a common pattern and requirements of our different stakeholders before attempting to identify and define possible solutions to the problem . We will focus on trying to uncover what key stakeholders within our company consider to be important and relevant for effective business steering which goes beyond the idea of just adding as many indicators to our reporting solutions .
Application
We started the process by collecting the requirements and the purpose of every stakeholder . While this started in a similar way compared to reviews we did in earlier sessions , this time however , we expanded the focus on gathering the true underlying requirements , e.g. instead of simply knowing the expense ratio , the ultimate question the particular stakeholder wanted to know is where we can generate most of the cost savings in the long run . The expense ratio for instance was more a mean to the goal , but too broad or generic .
We gathered those insights from the stakeholders independently . In a second step we put them across the data we have and the value / insights you can gain from there . To put it in other terms we collected the " what " matters most for our stakeholder and analyzed on how we can gain / address those insights with the data points we have .
In a second step we organized a workshop with all stakeholders and presented the " what " and " how " . This was an eye - opener for many stakeholders as we started to realize that the business insights , we need to gain can be achieved on a much smaller data set with clearer focus areas . In other words , less meaningful data points is better than simply adding as many measure to a reporting dashboard
Insight & Approach
The insights I have learned from this mind mapping exercise with the different stakeholders is that while every stakeholder has a different view , interest and timeline the underlying pattern / requirements are not as different . We have identified common variables / themes and goals which allowed us to understand the underlying requirements much better . Instead of addressing the requirements and needs of every stakeholder separately and individually , we were able to reduce the requirements and key performance figures the common sub - set / patterns across all stakeholders . Ultimately , we enhanced the reporting to address how we can improve our business more sustainable rather than simply providing a list of key performance indicators
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mappings
Challenge & Selection
I am leading a business reporting team with the goal to bring business insights to our stakeholders in a standardized and quick way in order to increase their decision finding process and to improve the profitability of the business . The first tool I used was the tool of mind mapping to achieve a better understanding of a common pattern and requirements of our different stakeholders before attempting to identify and define possible solutions to the problem . We will focus on trying to uncover what key stakeholders within our company consider to be important and relevant for effective business steering which goes beyond the idea of just adding as many indicators to our reporting solutions .
Application
We started the process by collecting the requirements and the purpose of every stakeholder . While this started in a similar way compared to reviews we did in earlier sessions , this time however , we expanded the focus on gathering the true underlying requirements , e.g. instead of simply knowing the expense ratio , the ultimate question the particular stakeholder wanted to know is where we can generate most of the cost savings in the long run . The expense ratio for instance was more a mean to the goal , but too broad or generic .
We gathered those insights from the stakeholders independently . In a second step we put them across the data we have and the value / insights you can gain from there . To put it in other terms we collected the " what " matters most for our stakeholder and analyzed on how we can gain / address those insights with the data points we have .
In a second step we organized a workshop with all stakeholders and presented the " what " and " how " . This was an eye - opener for many stakeholders as we started to realize that the business insights , we need to gain can be achieved on a much smaller data set with clearer focus areas . In other words , less meaningful data points is better than simply adding as many measure to a reporting dashboard
Insight & Approach
The insights I have learned from this mind mapping exercise with the different stakeholders is that while every stakeholder has a different view , interest and timeline the underlying pattern / requirements are not as different . We have identified common variables / themes and goals which allowed us to understand the underlying requirements much better . Instead of addressing the requirements and needs of every stakeholder separately and individually , we were able to reduce the requirements and key performance figures the common sub - set / patterns across all stakeholders . Ultimately , we enhanced the reporting to address how we can improve our business more sustainable rather than simply providing a list of key performance indicators
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22394 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping , Design thinking Mind map is a graphical presentation of an idea or a concept .All of us have 100 and 1000 of ideas poping up in our mind and this technique will help us represent our ideas and thoughts through a Map or graphical representation Mind map is prepared with the combination of IDEA , TREE STRUCTURE TABLE , COLOUR COMBINATION S , which help the viewers to find different kind of relationship between ideas . Mind map is created by subdivision of a main topic into various subtopics covering the overall circumstances and thoughts that are made up in the creato rs mind Mind map help us to create a logical view of note taking or making references and develops our mind to grasp the i d eas and thoughts in system and a structural manner and also increases our creativity and the way of planning a desig n . This technique will make a creator go deeper in his idea and makes problem solving much easier This is the technique to explore our mind and organizing this on simple peice of paper and can be done while thinkin g about something on real time . This helps to connect ideas together and put a plain and simple idea on a paper for de signers . Speaking of students , mind mapping is the best way to take notes upto date and nothing changes that . The thought process has many benefits adding up to itself . It 's going to be easier for us to understand out own ideas and also find our wrongs from rights , then solve the problem . Afterall , this is what the modern design and problem s olving follows in everyday life to find their mistakes to correct them . Hence I conclude Mind mapping can really ma ke a difference in design thinking and help us to generate an idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping , Design thinking Mind map is a graphical presentation of an idea or a concept .All of us have 100 and 1000 of ideas poping up in our mind and this technique will help us represent our ideas and thoughts through a Map or graphical representation Mind map is prepared with the combination of IDEA , TREE STRUCTURE TABLE , COLOUR COMBINATION S , which help the viewers to find different kind of relationship between ideas . Mind map is created by subdivision of a main topic into various subtopics covering the overall circumstances and thoughts that are made up in the creato rs mind Mind map help us to create a logical view of note taking or making references and develops our mind to grasp the i d eas and thoughts in system and a structural manner and also increases our creativity and the way of planning a desig n . This technique will make a creator go deeper in his idea and makes problem solving much easier This is the technique to explore our mind and organizing this on simple peice of paper and can be done while thinkin g about something on real time . This helps to connect ideas together and put a plain and simple idea on a paper for de signers . Speaking of students , mind mapping is the best way to take notes upto date and nothing changes that . The thought process has many benefits adding up to itself . It 's going to be easier for us to understand out own ideas and also find our wrongs from rights , then solve the problem . Afterall , this is what the modern design and problem s olving follows in everyday life to find their mistakes to correct them . Hence I conclude Mind mapping can really ma ke a difference in design thinking and help us to generate an idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9509 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool - Geodesic Sciences Department case
Challenge
When I was at University , in my final project , my challenge was to provide a brand
identity in a post - graduate course called Geodesic Sciences , which is traditional to the
academic society . The project scope included the department of Geodesic Sciences with more
than 20 Ph.D. professors and several students from various countries , divided into three major
fields . The project was limited to a low budget and to deliver the solution in twelve months .
Selection
Based on bibliographic references and interviews with senior professors , master
students from several countries , and other employees , I could 've drawn prototypes ( potential
options ) to try the learning launch tool with each one . In summary , the learning launch tool
composes of quick idea tests to experiment it .
Application
This time , I had to show the options to the target audience . In other words , use the
learning launch tool to identify the best potential prototype . First of all , I 've drawn a clean Brand ,
which follows a modern design without much detail through the lines and with fewer elements .
That 's because the Brand and the Visual Identity needs to send a clear message to the target
audience and to make it memorable . The second version was a Brand with all the three major
fields together in the same Logo . The Visual Identity would be mixed elements to make a rich
composition , telling the target audience that Geodesic Sciences is a huge academic
organization .
The learning launch tool was a survey and an interview with professors , students , and
employees of Geodesic Sciences through simple questions ( recorded ) about each of the
options and showing them the versions built . That 's because the goal was to cause a visual
experience with the interviewed . The questions were simple but important to extract
spontaneous opinions for the target audience .
Insight
During the tests , I was able to observe that the target audience had a hard time to
identify correctly the first option of the Brand , which was the opposite attitude I expected . The
results showed that the first option was ambiguous and inconsistent with the identity of
Geodesic Sciences . However , the second version reached a much better result , being identified
easier by the public . The message sent was clean and objective , turning this option a potential
prototype to compose the Visual Identity of the Brand .
Approach
The better way to reach a solution was by using the learning launch tool . It was
consistent with the goal and easy to apply in various situations . The tool also helped me to
organize the ideas and show appropriately to the target audience , to extract better answers .
A correct Brand and Visual Identity is fundamental to any organization , company ,
business to start the very first conversation visually with people . The Brand itself has to
represent the tradition , apply to the present , and aim to the future and the learning launch tool
was a crucial tool to find a solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool - Geodesic Sciences Department case
Challenge
When I was at University , in my final project , my challenge was to provide a brand
identity in a post - graduate course called Geodesic Sciences , which is traditional to the
academic society . The project scope included the department of Geodesic Sciences with more
than 20 Ph.D. professors and several students from various countries , divided into three major
fields . The project was limited to a low budget and to deliver the solution in twelve months .
Selection
Based on bibliographic references and interviews with senior professors , master
students from several countries , and other employees , I could 've drawn prototypes ( potential
options ) to try the learning launch tool with each one . In summary , the learning launch tool
composes of quick idea tests to experiment it .
Application
This time , I had to show the options to the target audience . In other words , use the
learning launch tool to identify the best potential prototype . First of all , I 've drawn a clean Brand ,
which follows a modern design without much detail through the lines and with fewer elements .
That 's because the Brand and the Visual Identity needs to send a clear message to the target
audience and to make it memorable . The second version was a Brand with all the three major
fields together in the same Logo . The Visual Identity would be mixed elements to make a rich
composition , telling the target audience that Geodesic Sciences is a huge academic
organization .
The learning launch tool was a survey and an interview with professors , students , and
employees of Geodesic Sciences through simple questions ( recorded ) about each of the
options and showing them the versions built . That 's because the goal was to cause a visual
experience with the interviewed . The questions were simple but important to extract
spontaneous opinions for the target audience .
Insight
During the tests , I was able to observe that the target audience had a hard time to
identify correctly the first option of the Brand , which was the opposite attitude I expected . The
results showed that the first option was ambiguous and inconsistent with the identity of
Geodesic Sciences . However , the second version reached a much better result , being identified
easier by the public . The message sent was clean and objective , turning this option a potential
prototype to compose the Visual Identity of the Brand .
Approach
The better way to reach a solution was by using the learning launch tool . It was
consistent with the goal and easy to apply in various situations . The tool also helped me to
organize the ideas and show appropriately to the target audience , to extract better answers .
A correct Brand and Visual Identity is fundamental to any organization , company ,
business to start the very first conversation visually with people . The Brand itself has to
represent the tradition , apply to the present , and aim to the future and the learning launch tool
was a crucial tool to find a solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18118 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge
As a member of quality department , one of the most important activities is
reduce loses and helps to produce parts with the best possible standards to satisfy final customers and reassurance the company image though all value chain . To reach this goal , it is important that all product characteristics has standards knowing by production employees . After define the quality requirements with customers after evaluate parts with defects , the information needed to be shared with employees responsible for process and production to correct fails and supply parts according to customers ’s expectations .
Selection
I decided to use visualization tool to improve the knowledge of standard parts
between production employees who are responsible to approve the final product because it is a way to set up standards with all team envolved .
Application
. I put some desks with good quality standard parts to be used as example in
final products approval process and used images with the most commons defects to help in detection .
Insight
The visualization process makes easier to understand the most common
problems inside the production process and helps to identify ways to avoid them , change the machines parameters . Besides , reinforces quality importance .
Approach
In new project delevopment , establishes quality standards with customers
during try - out phases and first supplied batches and adjust process continuously to reduce loses and parts with defects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge
As a member of quality department , one of the most important activities is
reduce loses and helps to produce parts with the best possible standards to satisfy final customers and reassurance the company image though all value chain . To reach this goal , it is important that all product characteristics has standards knowing by production employees . After define the quality requirements with customers after evaluate parts with defects , the information needed to be shared with employees responsible for process and production to correct fails and supply parts according to customers ’s expectations .
Selection
I decided to use visualization tool to improve the knowledge of standard parts
between production employees who are responsible to approve the final product because it is a way to set up standards with all team envolved .
Application
. I put some desks with good quality standard parts to be used as example in
final products approval process and used images with the most commons defects to help in detection .
Insight
The visualization process makes easier to understand the most common
problems inside the production process and helps to identify ways to avoid them , change the machines parameters . Besides , reinforces quality importance .
Approach
In new project delevopment , establishes quality standards with customers
during try - out phases and first supplied batches and adjust process continuously to reduce loses and parts with defects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14081 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Our company was looking to address a key challenge experienced by corporates in oru country which is they all want to be innovative and develop new ideas and solutions to improve business efficiency or develop new products but no amount of training and skills development has been able to get majority of the companies to see any significant increase in innovative solution development .
Tool selection and application The team selected to conduct extensive surveys and interviews of key executive and staff members in many organization without our capital city . These interviews and surveys generated a large amount of raw data that required further analysis to identify patterns and trends of internal and external experiences regarding these challenge areas .
Mind mapping was selected as a tool to conduct analysis on the collected data . Mind mapping assisted the team to identify patterns such as many corporates had well established processes to identify innovation opportunities but they experienced a large number of opportunities that were not approved for piloting . Mind mapping provided a tool to document the insights of interviewees and survey participants to postulate why there was a high rate of failure or declines . Some of the established trends included low appetite for risk by internal project managers and high confidence thresholds required internally to perceive a particular solution as feasible .
Insights Gathered and approach The outcome of the mind mapping tool was that it was clear to understand that corporates are strong at identifying unrealized potential opportunities for innovation but the inherent nature or corporate processes and staff members was a low risk nature as such , there was not enough entrepreneurial risk taking required to identify potential solutions to proceed for further solutions development . This insight created the opportunity for our business to conceptualize our service to use open innovation to take identified gaps and externalize them to have external entrepreneurs develop solutions . On success these entrepreneurs are able to present back these innovation opportunities to corporates .
An alternative tool that could be used in the subsequent interviews is the pinwheel approach to determine the reasons for low project acceptance . The wheel petals could be some of the early reasons identified and they rated how much each identified reason influenced the low success rates . This would create a probability table of the influence of each factor and enhance the outcomes of the mind mapping analysis .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Our company was looking to address a key challenge experienced by corporates in oru country which is they all want to be innovative and develop new ideas and solutions to improve business efficiency or develop new products but no amount of training and skills development has been able to get majority of the companies to see any significant increase in innovative solution development .
Tool selection and application The team selected to conduct extensive surveys and interviews of key executive and staff members in many organization without our capital city . These interviews and surveys generated a large amount of raw data that required further analysis to identify patterns and trends of internal and external experiences regarding these challenge areas .
Mind mapping was selected as a tool to conduct analysis on the collected data . Mind mapping assisted the team to identify patterns such as many corporates had well established processes to identify innovation opportunities but they experienced a large number of opportunities that were not approved for piloting . Mind mapping provided a tool to document the insights of interviewees and survey participants to postulate why there was a high rate of failure or declines . Some of the established trends included low appetite for risk by internal project managers and high confidence thresholds required internally to perceive a particular solution as feasible .
Insights Gathered and approach The outcome of the mind mapping tool was that it was clear to understand that corporates are strong at identifying unrealized potential opportunities for innovation but the inherent nature or corporate processes and staff members was a low risk nature as such , there was not enough entrepreneurial risk taking required to identify potential solutions to proceed for further solutions development . This insight created the opportunity for our business to conceptualize our service to use open innovation to take identified gaps and externalize them to have external entrepreneurs develop solutions . On success these entrepreneurs are able to present back these innovation opportunities to corporates .
An alternative tool that could be used in the subsequent interviews is the pinwheel approach to determine the reasons for low project acceptance . The wheel petals could be some of the early reasons identified and they rated how much each identified reason influenced the low success rates . This would create a probability table of the influence of each factor and enhance the outcomes of the mind mapping analysis .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21583 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and Selection I work as a Project Cordinator in an organization that provides Education , Trainings and Consultancies to the Cooperative Sector . Every year we engage in marketing out products and services which for the potential clients to apply . We definately understand that there are other organizations that offer the same services to the same market , hence we do alot of marketing so that they can find a good reason for them to choose us . As we do that we ensure good marketing through advertisements done in various ways and channels , but we always ensure that we give them the right information on the real products and services we offer and avoid giving wrong image to the public about us . However , we always ensure that we give polished and attractive content ; and storytelling has always been a great way of marketing our organization . We create a thrilling story that covers who we are , what we offer , what we believe in and the quality we offer , hence story telling has always made it easy for us to pass the message and engage with potential clients .
Application I came across using storytelling as a tool and I found out how very successful it can be . We use our website alot , where we collect information about our services , our clients , their satisfaction of the services and how they feel about our organization . We put together their stories and share with the public . This being a real life story of the benefits and impacts we have made on them , it surely markets us ans bring in more clients who also look forward to benefiting and later willing to share their stories too . It was interesting to note that every person has a different story on our impact as well as on how they view the education . Soon we discovered that telling stories about themselves as well as about our organization and the community we serve is the best way of approaching the market , and we have been doing so since then , and that has inspired us to do more of the impact stories which has made our website an interesting platform for us as the organization , the clients , the community and the public at large .
Insight and Approach With the stories shared by the beneficiaries of our services , this also inspired others to follow us and always make referals whenever they meet an interested party . Others even took to their own media platforms and shared their successes courtesy of our contribution , and this has had a great positive impact on our business as well as on our image . Moreso , on learning about Design Thinking , I am more motivated to use story telling as I communicate on my own personal platform as it has more impact on the people .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and Selection I work as a Project Cordinator in an organization that provides Education , Trainings and Consultancies to the Cooperative Sector . Every year we engage in marketing out products and services which for the potential clients to apply . We definately understand that there are other organizations that offer the same services to the same market , hence we do alot of marketing so that they can find a good reason for them to choose us . As we do that we ensure good marketing through advertisements done in various ways and channels , but we always ensure that we give them the right information on the real products and services we offer and avoid giving wrong image to the public about us . However , we always ensure that we give polished and attractive content ; and storytelling has always been a great way of marketing our organization . We create a thrilling story that covers who we are , what we offer , what we believe in and the quality we offer , hence story telling has always made it easy for us to pass the message and engage with potential clients .
Application I came across using storytelling as a tool and I found out how very successful it can be . We use our website alot , where we collect information about our services , our clients , their satisfaction of the services and how they feel about our organization . We put together their stories and share with the public . This being a real life story of the benefits and impacts we have made on them , it surely markets us ans bring in more clients who also look forward to benefiting and later willing to share their stories too . It was interesting to note that every person has a different story on our impact as well as on how they view the education . Soon we discovered that telling stories about themselves as well as about our organization and the community we serve is the best way of approaching the market , and we have been doing so since then , and that has inspired us to do more of the impact stories which has made our website an interesting platform for us as the organization , the clients , the community and the public at large .
Insight and Approach With the stories shared by the beneficiaries of our services , this also inspired others to follow us and always make referals whenever they meet an interested party . Others even took to their own media platforms and shared their successes courtesy of our contribution , and this has had a great positive impact on our business as well as on our image . Moreso , on learning about Design Thinking , I am more motivated to use story telling as I communicate on my own personal platform as it has more impact on the people .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10424 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Provider Onboarding
Challenge We have been challanged to improve provider satisfaction as it relates to new provider onboarding . Currently providers have to attend a 4 hour training session at a central location and then it takes another week before their username is even created . Once the provider receives their username they are asked to meet again for about 2 hours to complete their onboarding and to set up customizations . The network used to give the providers their username prior to attending training , but we found many providers would not show up for training and just show up for their first shift without knowing how to use the system . So medical staff voted to change the bylaws and required providers to attend the initial training before they would even submit the request for their usernames . We also reached out to the stakeholders to get input on area they felt needed improving :
1 . Having to give up 2 days that they are not getting paid for
2 . Location is inconvenient .
3 . Unable to set up customization at the end of original training
4 . Original training is to much information
5 . To many specialties on one setting
6 . Do n’t feel like they know how to use the system on their first day
The project scope includes looking at different training options ( including virtual ) , having usernames available at time of training , being able to set customization at original training , and have scenario based training . The project timeline is 45 business days . Selection Our team started looking at what tools were available at a national and local level . We took into consideration software and hardware constraints . Providers from different specialties worked with our team to develop medical scenarios to use in training . Application For the first round of learning launch , we focused on the structure of the class . We took the information provided from the different provider group and rolled out scenario based training . The classes were broken out by large specialties ( Emergency Department , Inpatient , Surgery ) . Breaking apart the specialties allowed us just to focus on one type of software during the training . ED Providers used FirstNet , Inpatient Providers used PowerChart , and Surgeons used Surginet . This was a very successful change . The scenario based training was a huge success with our trainers and our providers . This allowed both groups to follow a script from the start to
finish of a patient 's movement in the hospital . Both of these changes reduced the original class from 4 hrs to 2 hrs . For the second round of learning launch , we focused on cutting out the need for the second 2 hour meeting with onsite CI teams . We decided that once a provider signed up for training we would submit a request for their username and the username would only be sent to the trainer . The provider had to show up for training to receive their username . Once they finished the training that only took 2 hours , we were able to help the group customize their settings and set up favorites . This portion also reduced the time commitment from 2 hrs to 1 hr . For the final round of learning launch , we implemented online training . We used google hangout meets to hold virtual training sessions . The entire class of providers attended training in a virtual manner and then we broke off into smaller groups to set up customizations . Insight By applying the learning launch tool , our team identified small areas that needed to be tweaked as we went . Each learning launch round was specific to a goal . Using the agile methodology allowed us to take the suggestions that came out of the round to the stakeholders to get approval for what we wanted to try differently in the next round . We would fix what needed to be changed and rolled out the changes into the next round 's new goal . Approach CI staff and physician leadership was concerned about the quick timeline . This was our first project that we have used an agile methodology which also made staff nervous . Given the quick movement and changes that were rolled out , our team was surprised with the results . We still have a few more items to tweak , but overall it was a success . Our wins from the project was :
1 . Reduced overall onboarding time from 6 hours to 3 hours
2 . Providers did n’t have to drive in to a central location
3 . Providers able to get user name and customization in one training
4 . Providers felt training was more appropriate to their specialities
5 . CI trainers felt better about training from scenario based training
6 . Satisfaction scores went up by 25 %
We will definitely be using the learning launch tool for future projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Provider Onboarding
Challenge We have been challanged to improve provider satisfaction as it relates to new provider onboarding . Currently providers have to attend a 4 hour training session at a central location and then it takes another week before their username is even created . Once the provider receives their username they are asked to meet again for about 2 hours to complete their onboarding and to set up customizations . The network used to give the providers their username prior to attending training , but we found many providers would not show up for training and just show up for their first shift without knowing how to use the system . So medical staff voted to change the bylaws and required providers to attend the initial training before they would even submit the request for their usernames . We also reached out to the stakeholders to get input on area they felt needed improving :
1 . Having to give up 2 days that they are not getting paid for
2 . Location is inconvenient .
3 . Unable to set up customization at the end of original training
4 . Original training is to much information
5 . To many specialties on one setting
6 . Do n’t feel like they know how to use the system on their first day
The project scope includes looking at different training options ( including virtual ) , having usernames available at time of training , being able to set customization at original training , and have scenario based training . The project timeline is 45 business days . Selection Our team started looking at what tools were available at a national and local level . We took into consideration software and hardware constraints . Providers from different specialties worked with our team to develop medical scenarios to use in training . Application For the first round of learning launch , we focused on the structure of the class . We took the information provided from the different provider group and rolled out scenario based training . The classes were broken out by large specialties ( Emergency Department , Inpatient , Surgery ) . Breaking apart the specialties allowed us just to focus on one type of software during the training . ED Providers used FirstNet , Inpatient Providers used PowerChart , and Surgeons used Surginet . This was a very successful change . The scenario based training was a huge success with our trainers and our providers . This allowed both groups to follow a script from the start to
finish of a patient 's movement in the hospital . Both of these changes reduced the original class from 4 hrs to 2 hrs . For the second round of learning launch , we focused on cutting out the need for the second 2 hour meeting with onsite CI teams . We decided that once a provider signed up for training we would submit a request for their username and the username would only be sent to the trainer . The provider had to show up for training to receive their username . Once they finished the training that only took 2 hours , we were able to help the group customize their settings and set up favorites . This portion also reduced the time commitment from 2 hrs to 1 hr . For the final round of learning launch , we implemented online training . We used google hangout meets to hold virtual training sessions . The entire class of providers attended training in a virtual manner and then we broke off into smaller groups to set up customizations . Insight By applying the learning launch tool , our team identified small areas that needed to be tweaked as we went . Each learning launch round was specific to a goal . Using the agile methodology allowed us to take the suggestions that came out of the round to the stakeholders to get approval for what we wanted to try differently in the next round . We would fix what needed to be changed and rolled out the changes into the next round 's new goal . Approach CI staff and physician leadership was concerned about the quick timeline . This was our first project that we have used an agile methodology which also made staff nervous . Given the quick movement and changes that were rolled out , our team was surprised with the results . We still have a few more items to tweak , but overall it was a success . Our wins from the project was :
1 . Reduced overall onboarding time from 6 hours to 3 hours
2 . Providers did n’t have to drive in to a central location
3 . Providers able to get user name and customization in one training
4 . Providers felt training was more appropriate to their specialities
5 . CI trainers felt better about training from scenario based training
6 . Satisfaction scores went up by 25 %
We will definitely be using the learning launch tool for future projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16758 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My reflection ( Visualization )
Challenge & Selection
I want start a new business . the tool I want to use to convey that business concept to others is its visualization or Visual Thinking . I believe visualization is the most power full tool for convey a message or idea and convince partners , stake holders and customers . Visualization is the most important tool for design thinking .
It is the powerful way of communication is any technique creating images , videos , diagram ’s , or animations to communicate a message Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas . This will make them seem more real , which will enhance motivational drive enhance . also , I believe that visualization has the potential to lead to success .
Application
I want to start Most of a new venture I believe that visualization is the most appropriate tool to make good use of and make changes .
Then let 's see how to use it . The first step is to create a prototype of the concept in my mind . For that I will choose the material that is most flexible and cost effective . Once the prototype is ready
I will discuss with my partners and colleagues who help me in my project and collect feedback , knowledge and perspectives on them and based on that I will try to make the prototype more flexible and customer friendly by documenting the general ones . My team can then make a comparison with our prototype and other existing ventures to deliver the best product to customers
Insight
From discussions with several groups based on the prototype project we created learned that . About the problems of the project being started and its solutions . it will be help understood very easily . visualization can be capable provide a complete overview of the success or failure of a project . I believe in that .
Approach
Visualization helps to identify all the possibilities and shortcomings of a project . as well as Visualization plays a role in the design and development process . Visualization can be used in a very innovative and developmental way . So next time I will use visualization as a starting point for design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My reflection ( Visualization )
Challenge & Selection
I want start a new business . the tool I want to use to convey that business concept to others is its visualization or Visual Thinking . I believe visualization is the most power full tool for convey a message or idea and convince partners , stake holders and customers . Visualization is the most important tool for design thinking .
It is the powerful way of communication is any technique creating images , videos , diagram ’s , or animations to communicate a message Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas . This will make them seem more real , which will enhance motivational drive enhance . also , I believe that visualization has the potential to lead to success .
Application
I want to start Most of a new venture I believe that visualization is the most appropriate tool to make good use of and make changes .
Then let 's see how to use it . The first step is to create a prototype of the concept in my mind . For that I will choose the material that is most flexible and cost effective . Once the prototype is ready
I will discuss with my partners and colleagues who help me in my project and collect feedback , knowledge and perspectives on them and based on that I will try to make the prototype more flexible and customer friendly by documenting the general ones . My team can then make a comparison with our prototype and other existing ventures to deliver the best product to customers
Insight
From discussions with several groups based on the prototype project we created learned that . About the problems of the project being started and its solutions . it will be help understood very easily . visualization can be capable provide a complete overview of the success or failure of a project . I believe in that .
Approach
Visualization helps to identify all the possibilities and shortcomings of a project . as well as Visualization plays a role in the design and development process . Visualization can be used in a very innovative and developmental way . So next time I will use visualization as a starting point for design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19501 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I work as an Information Technology solution architect and work closely with my organization ’s clients . One of organization ’s clients has reached to us with an infrastructure technology problem and asked us to share a solution response in a power point presentation . This problem ’s solution involves different technology towers ( close to 10 different technologies ) and it is very rare to find a person who has a complete knowledge on the end to end solution . I , as a solution architect , have an understanding of basic end to end solution but it requires bringing together experts from respective technology towers to complete the solution response . The challenge here is that none of the respective technology experts will have the required understanding of other technologies and it is impossible to arrive at the solution without the right integration
Selection :
I have selected the visualization tool(Strawman chart ) as I have a basic understanding of the end to end solution . Representing this in visual charts will help in prompting the technology experts in the right direction .
Application :
I have prepared an initial chart on the entire process flow using the work flow concept model i.e how the different technology towers are connected , what are the inputs to each technology tower , how does the handover happens between each technology tower and what are the skills of the people required at each technology tower . I have created this initial chart with my basic understanding of the solution , referring to internal knowledge portals and the client landscape ( as I work very close with the clients ) and kept this chart very simple so that the respective technology tower experts can understand what is happening in other technology towers . I have created this chart on a power point template using icons and symbols . As the team is scattered across the world and it is not possible to bring them together into one room , I have shared the PowerPoint template with the team and invited them to an online meeting . For the meeting , I have invited two technology experts from each technology
Before joining the meeting , I have asked the respective technology experts to go through the initial chart created and list down on a text box a ) What changes and improvements they will make in the process flow graphic to make the solution more feasible and applicable to the client landscape . b ) What insights and concerns do they have about other technology towers ? During the meeting , the text box notes from each expert has been shared with the entire team and discussed till conclusion . Post the meeting , I have again asked technology experts to list down on a text box for any improvements and changes to the graphic . Of this list from various technology experts , I have picked up the commonalities between different technology experts based on the agreement of the team and the feasibility of the solution . I have then created a revised chart with a complete end to end solution of the entire process flow .
Insights :
From this approach I have observed few things : A)Creating an initial basic graphic on the entire process and sharing with the experts has helped them in understanding the entire process and different aspects of the process and thus helped in setting the right direction of thinking for the team . The graphic has prompted them in quickly realizing where they stand in process and what is missing from their end . Creating a simple graphic also helped them in understanding other technology processes and thus can maneuver their suggestions accordingly B ) Asking the technology experts to list down their concerns , changes to the graphic and sharing them with the entire team helped in getting a plethora of ideas around how to tune the other technology towers to accommodate for this concern from this technology tower . C ) Asking the technology experts to suggest improvements post the meeting will give apt suggestions as now the experts have been in a meeting with other technology towers and have a fair understanding of the process .
Approach :
While I see that the core of challenge in this situation is that the no technology expert has an understanding of other technology and process to develop the apt solution , visualization helps in providing a quick and required understanding of the process . I will suggest using the same under such scenarios . One improvement which I want to adopt henceforth – Physical workshops are always more effective than online discussions and will henceforth prefer usage of physical workshops over online discussions
Sample initial graphic
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I work as an Information Technology solution architect and work closely with my organization ’s clients . One of organization ’s clients has reached to us with an infrastructure technology problem and asked us to share a solution response in a power point presentation . This problem ’s solution involves different technology towers ( close to 10 different technologies ) and it is very rare to find a person who has a complete knowledge on the end to end solution . I , as a solution architect , have an understanding of basic end to end solution but it requires bringing together experts from respective technology towers to complete the solution response . The challenge here is that none of the respective technology experts will have the required understanding of other technologies and it is impossible to arrive at the solution without the right integration
Selection :
I have selected the visualization tool(Strawman chart ) as I have a basic understanding of the end to end solution . Representing this in visual charts will help in prompting the technology experts in the right direction .
Application :
I have prepared an initial chart on the entire process flow using the work flow concept model i.e how the different technology towers are connected , what are the inputs to each technology tower , how does the handover happens between each technology tower and what are the skills of the people required at each technology tower . I have created this initial chart with my basic understanding of the solution , referring to internal knowledge portals and the client landscape ( as I work very close with the clients ) and kept this chart very simple so that the respective technology tower experts can understand what is happening in other technology towers . I have created this chart on a power point template using icons and symbols . As the team is scattered across the world and it is not possible to bring them together into one room , I have shared the PowerPoint template with the team and invited them to an online meeting . For the meeting , I have invited two technology experts from each technology
Before joining the meeting , I have asked the respective technology experts to go through the initial chart created and list down on a text box a ) What changes and improvements they will make in the process flow graphic to make the solution more feasible and applicable to the client landscape . b ) What insights and concerns do they have about other technology towers ? During the meeting , the text box notes from each expert has been shared with the entire team and discussed till conclusion . Post the meeting , I have again asked technology experts to list down on a text box for any improvements and changes to the graphic . Of this list from various technology experts , I have picked up the commonalities between different technology experts based on the agreement of the team and the feasibility of the solution . I have then created a revised chart with a complete end to end solution of the entire process flow .
Insights :
From this approach I have observed few things : A)Creating an initial basic graphic on the entire process and sharing with the experts has helped them in understanding the entire process and different aspects of the process and thus helped in setting the right direction of thinking for the team . The graphic has prompted them in quickly realizing where they stand in process and what is missing from their end . Creating a simple graphic also helped them in understanding other technology processes and thus can maneuver their suggestions accordingly B ) Asking the technology experts to list down their concerns , changes to the graphic and sharing them with the entire team helped in getting a plethora of ideas around how to tune the other technology towers to accommodate for this concern from this technology tower . C ) Asking the technology experts to suggest improvements post the meeting will give apt suggestions as now the experts have been in a meeting with other technology towers and have a fair understanding of the process .
Approach :
While I see that the core of challenge in this situation is that the no technology expert has an understanding of other technology and process to develop the apt solution , visualization helps in providing a quick and required understanding of the process . I will suggest using the same under such scenarios . One improvement which I want to adopt henceforth – Physical workshops are always more effective than online discussions and will henceforth prefer usage of physical workshops over online discussions
Sample initial graphic
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16168 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
My company ’s stated goal for my recent initiative was to install our latest and greatest software at all our customers ’ sites by a target date . The company had never attempted such an endeavor , but felt it was in the customer ’s best interest for their continued success in their marketplace . Our customers are change adverse which added fuel to the fire that was already burning with the mere definition of the goal itself . In order to accomplish this task a team would need to be assembled and a highly scalable process defined and created . Having over 1,700 projects to complete in a challenging timeframe meant that not only did the process need to be efficient , but also that the best customer experience was at the forefront . Succeeding with both speed and a great customer experience was the challenge in front of the newly formed team .
Selection
In order to satisfy our stated challenge , we needed to best understand both technical concerns as well as the emotional response of our customer - base to this “ forced ” change which was ( in reality ) to their benefit . In order to best scale our approach to the masses we needed to ensure our process was refined , yet sensitive to our customers ’ resistance to this change . This is where the “ learning launch ” technique was employed to gauge the response of our customers to our seemingly well - thought out process . Without question the experiments that my team enacted gave us the opportunity to learn from our interactions on a small scale before building the actual machinery that would be required . We needed to ensure our machine was built in a way that would not only get our software in the hands of our customer , but in a way that allowed our customers to “ buy - in ” . This was paramount and the learning launch allowed us to gather information , learn , and adapt in ways we could not envision via white - boarding with our current analytics and understanding .
Application
As eluded to in the previous section , small experiments in relation to our process were run with diverse customers . We decided to choose customers that were easy to work with as well as customers that are “ at the ready ” to provide the not so positive feedback when we do it wrong . This gave us the perspective we needed to better understand the full spectrum of feedback from our customers .
We knew that various technical and educational information was required for the customers to be able to embrace this change . We were right , but the approach was off as their organizational structure did not align with our interactions .
Insight & Approach
Feedback from our customers helped us determine that we were overloading the customer with information and not getting the information to the correct resources on the customer side of the house . As with any organization there are divisions of labor . We needed to ensure the information was being delivered to the correct resources instead of a massive “ dump ” of information to a singular resource . This singular resource would discount information that was not pertinent to their role within the organization . Often this resource would not share the information the appropriate resources within
their organization to ensure everyone was provided the knowledge needed to complete a successful engagement . This caused delays and frustration on both sides of the house .
In order to ensure all key resources to an engagement were informed we realized more detailed site assessments were required . Proper identification of resources and their respective roles allowed us to better target information . The site ( pre-)assessments gave us the proper insight into the customer ’s structure and therefore allowed us to adapt instead of trying a one size fits all approach . This not only provided more successful engagements but also higher customer satisfaction of the engagements and the adoption of the required changes to their daily activities . Our assumptions were adjusted , and the proper machinery was then built to scale in a way that allowed us to accomplish this goal . Without deploying several iterations of “ learning launch ” , adapting our behaviors , and interactions we would have missed the target while alienating our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
My company ’s stated goal for my recent initiative was to install our latest and greatest software at all our customers ’ sites by a target date . The company had never attempted such an endeavor , but felt it was in the customer ’s best interest for their continued success in their marketplace . Our customers are change adverse which added fuel to the fire that was already burning with the mere definition of the goal itself . In order to accomplish this task a team would need to be assembled and a highly scalable process defined and created . Having over 1,700 projects to complete in a challenging timeframe meant that not only did the process need to be efficient , but also that the best customer experience was at the forefront . Succeeding with both speed and a great customer experience was the challenge in front of the newly formed team .
Selection
In order to satisfy our stated challenge , we needed to best understand both technical concerns as well as the emotional response of our customer - base to this “ forced ” change which was ( in reality ) to their benefit . In order to best scale our approach to the masses we needed to ensure our process was refined , yet sensitive to our customers ’ resistance to this change . This is where the “ learning launch ” technique was employed to gauge the response of our customers to our seemingly well - thought out process . Without question the experiments that my team enacted gave us the opportunity to learn from our interactions on a small scale before building the actual machinery that would be required . We needed to ensure our machine was built in a way that would not only get our software in the hands of our customer , but in a way that allowed our customers to “ buy - in ” . This was paramount and the learning launch allowed us to gather information , learn , and adapt in ways we could not envision via white - boarding with our current analytics and understanding .
Application
As eluded to in the previous section , small experiments in relation to our process were run with diverse customers . We decided to choose customers that were easy to work with as well as customers that are “ at the ready ” to provide the not so positive feedback when we do it wrong . This gave us the perspective we needed to better understand the full spectrum of feedback from our customers .
We knew that various technical and educational information was required for the customers to be able to embrace this change . We were right , but the approach was off as their organizational structure did not align with our interactions .
Insight & Approach
Feedback from our customers helped us determine that we were overloading the customer with information and not getting the information to the correct resources on the customer side of the house . As with any organization there are divisions of labor . We needed to ensure the information was being delivered to the correct resources instead of a massive “ dump ” of information to a singular resource . This singular resource would discount information that was not pertinent to their role within the organization . Often this resource would not share the information the appropriate resources within
their organization to ensure everyone was provided the knowledge needed to complete a successful engagement . This caused delays and frustration on both sides of the house .
In order to ensure all key resources to an engagement were informed we realized more detailed site assessments were required . Proper identification of resources and their respective roles allowed us to better target information . The site ( pre-)assessments gave us the proper insight into the customer ’s structure and therefore allowed us to adapt instead of trying a one size fits all approach . This not only provided more successful engagements but also higher customer satisfaction of the engagements and the adoption of the required changes to their daily activities . Our assumptions were adjusted , and the proper machinery was then built to scale in a way that allowed us to accomplish this goal . Without deploying several iterations of “ learning launch ” , adapting our behaviors , and interactions we would have missed the target while alienating our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15354 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | SalesApp Improvements Mind Mapping
Peer Graded Assignment : Mind Mapping Design Thinking for Innovation Week 5 Assignment 31/08/2016
Challenge
I work as software architect , developing and maintaining applications for inside our company . Finding ways to improve for efficiency of use / time by our associates is not an easy task for these mature applications . The initial framing for this work is “ How do we boost this application efficiency ? ” , which historically has involved getting a few key people ( e.g. 4 ) from different business areas together for a meeting to talk about the application and making suggestions . Rarely is this method very productive or insightful . My challenge was to get some useful insight for the application ( we ’ll call it “ SalesApp ” for simplicity ) to generate real actionable options to take to the improvement planning stage of development or in Design Thinking terms , going from the “ What is ” to “ What if ” phase .
Selection
The Mind Mapping tool ( Week 3 Mind Mapping Tool video ) was what I choose to use as ( from doing this course ) I could identify two critical areas of neglect in the traditional way our company tackled the application improvement task , and that Design Thinking could address .
1 . Not enough input data and poor quality data ( only a small section of application users ) .
2 . Not enough minds ( plural ) thinking about the data and making connections to the actual issues / reality .
Mind Mapping seemed to be an appropriate tool to help solve this due to it ’s ability to get from the surface type statements ( e.g. issues wrong with SalesApp ) to the underlying insight type statements to give a better understanding to generation actionable options for the next stage ( improvement options ) .
Application
Note : I ’m not senior management and had limited ability to make changes to methods / traditions . My version of Mind Mapping had to be a cut down version , but still holding the essence of the method . I ’ll firstly explain the data collection as Mind Mapping relies heavily on having a lot of good data . I used a diary method; I gave each SalesApp user ( 10 people ) a small notebook with the title “ SalesApp ideas & comments ” written in thick pen to keep on their desk and enter any thoughts / ideas / criticisms they had of SalesApp . I used a physical notebook ( not a spreadsheet or online form ) as that was a mental reminder about SalesApp , even when their computer was not on or SalesApp open . After 3 days , I collected the notebooks and used the data as the basis for the Mind Mapping exercise . I ’m happy to say there were a lot more data from that short time from a wider range of users than we ’ve had from our traditional meetings . Using this data and employing the Mind Mapping techniques :
● I photocopied larger versions of the notebook pages , thus keeping as close as possible to the original data ( i.e. not using my words but theirs ) , and put them up for viewing on a meeting room wall .
● We had the usual meeting with the usual key people from the different business areas as well as 4 other users who are not normally involved but know the SalesApp well , so more diverse viewpoints were able to be utilised .
● Stickynotes were used to capture thoughts / statements as people quietly reviewed the data .
● Using the meeting room whiteboard , people took turns to share their “ stickynote statements ” and each in turn were able to add their own like relevant / relational sticknote statements . Creating clusters of similar statements on the whiteboard .
● We then , as a group , tried to turn the clusters of statements into insights ( e.g. “ slow reports ” to “ too much unnecessary reporting ” ) by discussing the relationships of single cluster groups and clusters to each other . I took extra notes on verbal statements / insights during the meeting to capture those .
● At the end of the meeting , I collated the statements and insights generated for the basis of next phase of planning for development .
The actual Mind Mapping method with the data laid out in full view meant people did n’t have to expel mental energy on the where or why of the data , they could just to take in and think about . The initial quiet ( nonverbal / nongroup ) reflection of the data enabled people to follow their train of thought without interruptions ( from others ) or have their thoughts steered in directions that were not purely their own ( by others ) . Which maximised the number and individual authenticity of insights generated , proving a very successful outcome .
Insight
The insight gained from the Mind Mapping tool was greater in both quantity and quality than our tradition methods . Via the clustering and connections of data / statements , links were made to underlying issues and gave better direction to the problems that really need to be solved through a better understanding of what the current situation really is the “ What Is ” . An example of problems that the SalesApp data highlighted was “ too slow ” , “ report confusing ” and “ irrelevant report information ” , was able to generate the insight of “ do n’t try to do too much ” ( bigger is better right ? Not in this case ! ) . The ‘ What Is ’ insight was “ too much information ” . This was a succinct distillation of the data . Looking at these issues / problems individually ( as in the traditional method ) , we would have solutions focused on faster servers , redesign of userinterface and reformat reporting information . All of which would cost more , take more time to develop , AND not sufficiently address the ‘ real ’ issue . The Mind Mapping process works and , I dare say , the Design Thinking process will likewise work . I look forward to implementing more Design Thinking processes into my software development work .
Approach
In future , I ’d like to approach this trying some differing elements and perspectives :
● I ’d have a longer timeframe to collect a more visual array of data such as screenshots or user flow / thought drawings , so that the data is more diverse and the visual aspect could capture data not best represented in words . As more quality data can give a better understanding of What Is .
● I ’d have a more diverse group of people doing the Mind Mapping to try capture some of the outlier statements / insights that could be missing and prove of real value .
These changes I believe would give us the full potential of Mind Mapping tool as used in this example as I employed / tested it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: SalesApp Improvements Mind Mapping
Peer Graded Assignment : Mind Mapping Design Thinking for Innovation Week 5 Assignment 31/08/2016
Challenge
I work as software architect , developing and maintaining applications for inside our company . Finding ways to improve for efficiency of use / time by our associates is not an easy task for these mature applications . The initial framing for this work is “ How do we boost this application efficiency ? ” , which historically has involved getting a few key people ( e.g. 4 ) from different business areas together for a meeting to talk about the application and making suggestions . Rarely is this method very productive or insightful . My challenge was to get some useful insight for the application ( we ’ll call it “ SalesApp ” for simplicity ) to generate real actionable options to take to the improvement planning stage of development or in Design Thinking terms , going from the “ What is ” to “ What if ” phase .
Selection
The Mind Mapping tool ( Week 3 Mind Mapping Tool video ) was what I choose to use as ( from doing this course ) I could identify two critical areas of neglect in the traditional way our company tackled the application improvement task , and that Design Thinking could address .
1 . Not enough input data and poor quality data ( only a small section of application users ) .
2 . Not enough minds ( plural ) thinking about the data and making connections to the actual issues / reality .
Mind Mapping seemed to be an appropriate tool to help solve this due to it ’s ability to get from the surface type statements ( e.g. issues wrong with SalesApp ) to the underlying insight type statements to give a better understanding to generation actionable options for the next stage ( improvement options ) .
Application
Note : I ’m not senior management and had limited ability to make changes to methods / traditions . My version of Mind Mapping had to be a cut down version , but still holding the essence of the method . I ’ll firstly explain the data collection as Mind Mapping relies heavily on having a lot of good data . I used a diary method; I gave each SalesApp user ( 10 people ) a small notebook with the title “ SalesApp ideas & comments ” written in thick pen to keep on their desk and enter any thoughts / ideas / criticisms they had of SalesApp . I used a physical notebook ( not a spreadsheet or online form ) as that was a mental reminder about SalesApp , even when their computer was not on or SalesApp open . After 3 days , I collected the notebooks and used the data as the basis for the Mind Mapping exercise . I ’m happy to say there were a lot more data from that short time from a wider range of users than we ’ve had from our traditional meetings . Using this data and employing the Mind Mapping techniques :
● I photocopied larger versions of the notebook pages , thus keeping as close as possible to the original data ( i.e. not using my words but theirs ) , and put them up for viewing on a meeting room wall .
● We had the usual meeting with the usual key people from the different business areas as well as 4 other users who are not normally involved but know the SalesApp well , so more diverse viewpoints were able to be utilised .
● Stickynotes were used to capture thoughts / statements as people quietly reviewed the data .
● Using the meeting room whiteboard , people took turns to share their “ stickynote statements ” and each in turn were able to add their own like relevant / relational sticknote statements . Creating clusters of similar statements on the whiteboard .
● We then , as a group , tried to turn the clusters of statements into insights ( e.g. “ slow reports ” to “ too much unnecessary reporting ” ) by discussing the relationships of single cluster groups and clusters to each other . I took extra notes on verbal statements / insights during the meeting to capture those .
● At the end of the meeting , I collated the statements and insights generated for the basis of next phase of planning for development .
The actual Mind Mapping method with the data laid out in full view meant people did n’t have to expel mental energy on the where or why of the data , they could just to take in and think about . The initial quiet ( nonverbal / nongroup ) reflection of the data enabled people to follow their train of thought without interruptions ( from others ) or have their thoughts steered in directions that were not purely their own ( by others ) . Which maximised the number and individual authenticity of insights generated , proving a very successful outcome .
Insight
The insight gained from the Mind Mapping tool was greater in both quantity and quality than our tradition methods . Via the clustering and connections of data / statements , links were made to underlying issues and gave better direction to the problems that really need to be solved through a better understanding of what the current situation really is the “ What Is ” . An example of problems that the SalesApp data highlighted was “ too slow ” , “ report confusing ” and “ irrelevant report information ” , was able to generate the insight of “ do n’t try to do too much ” ( bigger is better right ? Not in this case ! ) . The ‘ What Is ’ insight was “ too much information ” . This was a succinct distillation of the data . Looking at these issues / problems individually ( as in the traditional method ) , we would have solutions focused on faster servers , redesign of userinterface and reformat reporting information . All of which would cost more , take more time to develop , AND not sufficiently address the ‘ real ’ issue . The Mind Mapping process works and , I dare say , the Design Thinking process will likewise work . I look forward to implementing more Design Thinking processes into my software development work .
Approach
In future , I ’d like to approach this trying some differing elements and perspectives :
● I ’d have a longer timeframe to collect a more visual array of data such as screenshots or user flow / thought drawings , so that the data is more diverse and the visual aspect could capture data not best represented in words . As more quality data can give a better understanding of What Is .
● I ’d have a more diverse group of people doing the Mind Mapping to try capture some of the outlier statements / insights that could be missing and prove of real value .
These changes I believe would give us the full potential of Mind Mapping tool as used in this example as I employed / tested it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19103 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind mapping
Challenge
In our business incubator for craftsmen , clients ask to help them
choosing brand ’s names according to their crafts . With new clients , we ca n’t use -logically- names or hints that we used before for people in the same field or craft , so chances to get new ideas for names or logos are decreasing .
Selection
I selected mind mapping tool , to explore more ideas provided by
team members , clients or costumers , and search engines . This powerful tool helps to collect data and reveal what is deeply in common , and what wows and works the best at the same time
Application
We started by writing the craft ’s name in the middle of a blank
paper , then we wrote every word that have a relation with this craft , and matching them with single headed arrow . Each word can be independently explored : it ’s composition , meaning , root and translation to other languages .
After creating the final map , we started cancelling any word that is
not appropriate to be in a brand ’s name . that process facilitates clearing non useful ideas , and matching the words in the best way .
Once the modification is finished , we start combining words , roots ,
and even translations . Sometimes the crafter wants to add a hint to his first or last name , we add it , and search which is the best match .
Insight
The best thing I am thankful to learn and to know through this
course , especially using mind mapping tool is exploring and generating new ideas , in an organized way , which means increasing the chances to achieve more goals .
Before that , the team members , me , the client were distracted , we
had a lack of ideas , for inspiration and for hope , to generate an appropriate project or brand ’s name .
Approach
Next time I would use mind mapping tool to generate ideas for logo design , business name , and why not for organizing project ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind mapping
Challenge
In our business incubator for craftsmen , clients ask to help them
choosing brand ’s names according to their crafts . With new clients , we ca n’t use -logically- names or hints that we used before for people in the same field or craft , so chances to get new ideas for names or logos are decreasing .
Selection
I selected mind mapping tool , to explore more ideas provided by
team members , clients or costumers , and search engines . This powerful tool helps to collect data and reveal what is deeply in common , and what wows and works the best at the same time
Application
We started by writing the craft ’s name in the middle of a blank
paper , then we wrote every word that have a relation with this craft , and matching them with single headed arrow . Each word can be independently explored : it ’s composition , meaning , root and translation to other languages .
After creating the final map , we started cancelling any word that is
not appropriate to be in a brand ’s name . that process facilitates clearing non useful ideas , and matching the words in the best way .
Once the modification is finished , we start combining words , roots ,
and even translations . Sometimes the crafter wants to add a hint to his first or last name , we add it , and search which is the best match .
Insight
The best thing I am thankful to learn and to know through this
course , especially using mind mapping tool is exploring and generating new ideas , in an organized way , which means increasing the chances to achieve more goals .
Before that , the team members , me , the client were distracted , we
had a lack of ideas , for inspiration and for hope , to generate an appropriate project or brand ’s name .
Approach
Next time I would use mind mapping tool to generate ideas for logo design , business name , and why not for organizing project ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10071 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING IS A MUST - HAVE TOOL
Challenge & Selection
I work as a presale consultant at an IT company . My job is to consult our customers on software solutions needed to improve their business and to sell our products . Our software is a high value investment , very often the decision maker is CXO level . How can I convince them to buy our solutions instead of competitors ’ ? There are tons of software out there with minor difference between them . Talking about all the system ’s functions will not work . The CXO level does not understand and do n’t bother much about the technical stuffs , rather they want to know which value the solution brings to their business , how it helps to smooth operation , increase efficiency and revenue . Over time , I found out that story telling is a great and must - have tool to win the customer .
Application
Regardless of who my audiences are or which product I am selling , using storytelling during my presentations allows me to easily share message and got my audience engaged and interested . As shared in the “ Storytelling tool ” video of Week 2 , it 's about the connection that I give to people about a piece of information that I ’m trying to share . An engaging story helps to increase my prospect ’s trust in me , my company and the pitched product or service . The customer wants to hear a story about others who have the same challenges as they face and how my solution has helped them to overcome those . Storytelling is not only relevant but easy to follow , engage and therefore more convincing .
Storytelling had helped me to win a big first deal for one large customer to use Workplace by Facebook . Workplace is a social network like Facebook but restricted in the company ’s border . It has all the same functions as Facebook , it ’s no need and ineffective to talk about functionalities to convince our customer to buy . Provided that , I had chosen stories of 3 other customers who had used Workplace in a very innovative way to operate their business . One of them had used Workplace as a platform to collect sample voice from 30,000 employees to develop their voice recognition engine which was claimed better than Google ’s one in term of recognizing North Vietnamese . Virgin Airway had saved million dollars thanks to an idea from a cleaning staff replying to a simple post from the CEO on their Workplace “ How can we save cost ? ” . When cleaning the airplane after each flight , he noticed that most customers have half a bottle of water left over so he proposed to cut size of the bottle in half . Very simple idea , coming from a very low- level staff in the organization hierarchy , saves tons of dollar for the company . Without a completely open , easy to use and “ flat ” platform like Workplace , it might have never happened . These stories had really got my customer interest as it has actual application , easy to do and bring real money to the companies .
Insight & Approach Through those stories , storytelling has built my customer ’s trust in me and Workplace . But not only that , by telling others ’ stories , I had also uncovered the real pain points that my customer is facing as they have the same challenge as the other illustrated companies . They are a large corporation with branches located all over the country . They do not have a fast and effective channel to spread news across organization . They want to encourage employees to innovate but do not have tool , which is friendly , simple , and secure to do that . Or the training cost is very high because of travelling costs with many repeated courses . I had shared with them how Starbuck
changed their menu in days for more than 40 shops in different states by learning from a post on Workplace from a shop in attempt to response to their customer ’s reference . I had told a story of a global non - profit organization using Workplace to livestream their training to staffs all over the world , not only to save time and money but also be able to save the course on the platform for later reuse .
The customer was completely convinced so they decided to sign the contract and implement Workplace to all their 21,000 employees . Not meeting after meeting , no need to demo or proof of concept , storytelling had helped me to win the deal for only one pitch . This course had helped to make me more confident in using storytelling in my job to present my ideas and best illustrate them to my audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING IS A MUST - HAVE TOOL
Challenge & Selection
I work as a presale consultant at an IT company . My job is to consult our customers on software solutions needed to improve their business and to sell our products . Our software is a high value investment , very often the decision maker is CXO level . How can I convince them to buy our solutions instead of competitors ’ ? There are tons of software out there with minor difference between them . Talking about all the system ’s functions will not work . The CXO level does not understand and do n’t bother much about the technical stuffs , rather they want to know which value the solution brings to their business , how it helps to smooth operation , increase efficiency and revenue . Over time , I found out that story telling is a great and must - have tool to win the customer .
Application
Regardless of who my audiences are or which product I am selling , using storytelling during my presentations allows me to easily share message and got my audience engaged and interested . As shared in the “ Storytelling tool ” video of Week 2 , it 's about the connection that I give to people about a piece of information that I ’m trying to share . An engaging story helps to increase my prospect ’s trust in me , my company and the pitched product or service . The customer wants to hear a story about others who have the same challenges as they face and how my solution has helped them to overcome those . Storytelling is not only relevant but easy to follow , engage and therefore more convincing .
Storytelling had helped me to win a big first deal for one large customer to use Workplace by Facebook . Workplace is a social network like Facebook but restricted in the company ’s border . It has all the same functions as Facebook , it ’s no need and ineffective to talk about functionalities to convince our customer to buy . Provided that , I had chosen stories of 3 other customers who had used Workplace in a very innovative way to operate their business . One of them had used Workplace as a platform to collect sample voice from 30,000 employees to develop their voice recognition engine which was claimed better than Google ’s one in term of recognizing North Vietnamese . Virgin Airway had saved million dollars thanks to an idea from a cleaning staff replying to a simple post from the CEO on their Workplace “ How can we save cost ? ” . When cleaning the airplane after each flight , he noticed that most customers have half a bottle of water left over so he proposed to cut size of the bottle in half . Very simple idea , coming from a very low- level staff in the organization hierarchy , saves tons of dollar for the company . Without a completely open , easy to use and “ flat ” platform like Workplace , it might have never happened . These stories had really got my customer interest as it has actual application , easy to do and bring real money to the companies .
Insight & Approach Through those stories , storytelling has built my customer ’s trust in me and Workplace . But not only that , by telling others ’ stories , I had also uncovered the real pain points that my customer is facing as they have the same challenge as the other illustrated companies . They are a large corporation with branches located all over the country . They do not have a fast and effective channel to spread news across organization . They want to encourage employees to innovate but do not have tool , which is friendly , simple , and secure to do that . Or the training cost is very high because of travelling costs with many repeated courses . I had shared with them how Starbuck
changed their menu in days for more than 40 shops in different states by learning from a post on Workplace from a shop in attempt to response to their customer ’s reference . I had told a story of a global non - profit organization using Workplace to livestream their training to staffs all over the world , not only to save time and money but also be able to save the course on the platform for later reuse .
The customer was completely convinced so they decided to sign the contract and implement Workplace to all their 21,000 employees . Not meeting after meeting , no need to demo or proof of concept , storytelling had helped me to win the deal for only one pitch . This course had helped to make me more confident in using storytelling in my job to present my ideas and best illustrate them to my audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9840 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNEMENT
:
Reflection
on
Storytelling
Challenge
&
Selection :
As
part
of
the
organization
team
of
the
biggest
student
trip
for
business
schools ,
I
had
to
deal
with
motivating
and
dynamizing
the
whole
team .
I
was
vice-‐president
of
the
thirty
organizers ,
and
I
personally
felt
very
concerned
by
the
project
and
its
smooth
running ,
but
that
was
not
the
case
of
the
majority .
So
my
biggest
challenge
was
to
involve
everyone
and
take
the
best
of
them .
For
that
I
decided
to
use
the
storytelling
tool .
It
was
about
bringing
a
team
together
thanks
to
emotions ,
character
and
values ,
creating
a
connection
and
strong
links
between
all
of
us .
But
the
hard
task
was
that ,
the
organization
team
was
split
into
three
different
schools ,
all
in
different
areas
of
Paris .
So
communication
and
motivation
levers
were
a
real
challenge
to
use .
I
am
going
to
focus
mostly
on
the
storytelling
( Module
2 )
I
used
for
people
from
my
school .
As
explained
in
the
fourth
video
of
that
module ,
storytelling
is
about
“ creating
a
cause ”
rather
than
“ solving
a
problem ” .
And
this
is
exactly
what
I
resorted
to
:
uniting
a
team
around
common
objectives ,
develop
team
bounds
and
drive
transformation
-‐
here
hard
work
for
the
organization
of
this
135-‐participant
trip .
For
that
you
need
to
adapt
your
speech
to
your
audience ,
to
substitute
possibilities
to
challenges .
Application :
The
majority
of
members
of
that
organization
team
were
also
involved
in
other
time-‐ consuming
projects
and
student
associations .
Some
of
them
were
team
members
just
for
the
brand
name ,
but
did
not
feel
the
necessity
of
joining
the
team
effort
for
this
execution
of
this
trip .
I
applied
the
storytelling
tool
by
organizing
team
building
events ,
having
an
inclusive
and
motivating
speech
and
setting
up
rewards .
So
I
adapted
my
speech ,
and
basically
the
three
managing
members
we
were
talking
to
team-‐members
on
a
daily
basis ,
in
one-‐to-‐one
and
informal
conversation
explaining
them
how
this
student
organization
was
important ,
how
well
the
trip
unfolded
last
year ,
how
all
the
participants
were
enchanted ,
and
thus
how
high
the
standards
were
for
us
this
year .
We
also
organized
some
exclusive
drinks
between
the
extended
team ,
were
we
begin
by
talking
about
the
past
achievements ,
rewarding
people
who
had
played
a
key
role
in
them ,
and
future
goals
were
each
of
them
was
assigned
a
specific
role .
My
storytelling
tool ,
using
the
success
of
the
organizing
teams
from
the
precedent
promotions ,
worked
to
a
certain
extent .
Some
of
the
people
who
were
already
convinced
I
would
say ,
about
the
purpose
of
their
responsibility
within
the
organization ,
felt
all
the
more
useful
and
did
work
more
and
gave
their
best .
However ,
I
faced
and
inefficiency
and
a
limit
to
this
design
thinking
tool
when
it
came
to
people
who
already
had
almost
dropped
the
purpose .
Those
ones
were
hard
to
convince ,
even
by
trying
to
give
them
a
unique
position
in
the
history
of
this
student
organization .
Insight
&
approach :
The
insight
I
gained
from
applying
this
design
thinking
tool
is
its
duality :
very
efficient
to
half-‐way
involved
people .
It
does
increase
the
team
spirit ,
by
inscribing
them
into
a
long-‐ term
history ,
and
incentivize
them
to
make
more
efforts .
But
I
also
realized
this
tool
was
a
necessary
but
not
sufficient
condition
for
team-‐building .
Next
time ,
I
will
try
to
add
the
other
three
design
thinking
tools
to
my
approach
to
managing
a
team ,
as
small
and
important
as
it
is .
This
experience
was
that
of
a
student
one ,
and
I
will
now
be
ready
to
apply
it
to
my
professional
life
once
I
start
it .
The
mooc
gave
me
the
theoretical
framework
of
something
I
was
empirically
applying
from
scratch .
I
know
now
that
outlook ,
uncertainty ,
new
experiences
and
repertoire
are
the
three
levers
of
storytelling .
And
George
&
Geoff ’s
story
gave
me
a
better
insight
of
a
manager ’s
challenges
and
possibilities
to
surpass
them
thanks
to
soft-‐skills .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNEMENT
:
Reflection
on
Storytelling
Challenge
&
Selection :
As
part
of
the
organization
team
of
the
biggest
student
trip
for
business
schools ,
I
had
to
deal
with
motivating
and
dynamizing
the
whole
team .
I
was
vice-‐president
of
the
thirty
organizers ,
and
I
personally
felt
very
concerned
by
the
project
and
its
smooth
running ,
but
that
was
not
the
case
of
the
majority .
So
my
biggest
challenge
was
to
involve
everyone
and
take
the
best
of
them .
For
that
I
decided
to
use
the
storytelling
tool .
It
was
about
bringing
a
team
together
thanks
to
emotions ,
character
and
values ,
creating
a
connection
and
strong
links
between
all
of
us .
But
the
hard
task
was
that ,
the
organization
team
was
split
into
three
different
schools ,
all
in
different
areas
of
Paris .
So
communication
and
motivation
levers
were
a
real
challenge
to
use .
I
am
going
to
focus
mostly
on
the
storytelling
( Module
2 )
I
used
for
people
from
my
school .
As
explained
in
the
fourth
video
of
that
module ,
storytelling
is
about
“ creating
a
cause ”
rather
than
“ solving
a
problem ” .
And
this
is
exactly
what
I
resorted
to
:
uniting
a
team
around
common
objectives ,
develop
team
bounds
and
drive
transformation
-‐
here
hard
work
for
the
organization
of
this
135-‐participant
trip .
For
that
you
need
to
adapt
your
speech
to
your
audience ,
to
substitute
possibilities
to
challenges .
Application :
The
majority
of
members
of
that
organization
team
were
also
involved
in
other
time-‐ consuming
projects
and
student
associations .
Some
of
them
were
team
members
just
for
the
brand
name ,
but
did
not
feel
the
necessity
of
joining
the
team
effort
for
this
execution
of
this
trip .
I
applied
the
storytelling
tool
by
organizing
team
building
events ,
having
an
inclusive
and
motivating
speech
and
setting
up
rewards .
So
I
adapted
my
speech ,
and
basically
the
three
managing
members
we
were
talking
to
team-‐members
on
a
daily
basis ,
in
one-‐to-‐one
and
informal
conversation
explaining
them
how
this
student
organization
was
important ,
how
well
the
trip
unfolded
last
year ,
how
all
the
participants
were
enchanted ,
and
thus
how
high
the
standards
were
for
us
this
year .
We
also
organized
some
exclusive
drinks
between
the
extended
team ,
were
we
begin
by
talking
about
the
past
achievements ,
rewarding
people
who
had
played
a
key
role
in
them ,
and
future
goals
were
each
of
them
was
assigned
a
specific
role .
My
storytelling
tool ,
using
the
success
of
the
organizing
teams
from
the
precedent
promotions ,
worked
to
a
certain
extent .
Some
of
the
people
who
were
already
convinced
I
would
say ,
about
the
purpose
of
their
responsibility
within
the
organization ,
felt
all
the
more
useful
and
did
work
more
and
gave
their
best .
However ,
I
faced
and
inefficiency
and
a
limit
to
this
design
thinking
tool
when
it
came
to
people
who
already
had
almost
dropped
the
purpose .
Those
ones
were
hard
to
convince ,
even
by
trying
to
give
them
a
unique
position
in
the
history
of
this
student
organization .
Insight
&
approach :
The
insight
I
gained
from
applying
this
design
thinking
tool
is
its
duality :
very
efficient
to
half-‐way
involved
people .
It
does
increase
the
team
spirit ,
by
inscribing
them
into
a
long-‐ term
history ,
and
incentivize
them
to
make
more
efforts .
But
I
also
realized
this
tool
was
a
necessary
but
not
sufficient
condition
for
team-‐building .
Next
time ,
I
will
try
to
add
the
other
three
design
thinking
tools
to
my
approach
to
managing
a
team ,
as
small
and
important
as
it
is .
This
experience
was
that
of
a
student
one ,
and
I
will
now
be
ready
to
apply
it
to
my
professional
life
once
I
start
it .
The
mooc
gave
me
the
theoretical
framework
of
something
I
was
empirically
applying
from
scratch .
I
know
now
that
outlook ,
uncertainty ,
new
experiences
and
repertoire
are
the
three
levers
of
storytelling .
And
George
&
Geoff ’s
story
gave
me
a
better
insight
of
a
manager ’s
challenges
and
possibilities
to
surpass
them
thanks
to
soft-‐skills .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10952 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
As part of my consulting engagement , I was given the task to lead the project focussing on automating the processes ( or part of the process ) performed by the back - office employees . This would help create some bandwidth for them to focus on more value added work and getting rid of mundane unproductive work .
Selection
As we were working with stakeholders belonging to different level ( viz . Process Level ,
Department Level or Project sponsor level ) , it became a natural choice for us to use mind mapping to put everything the stakeholders had in their thoughts visually represented . This has proved helpful when relationships among pieces , dependencies can be easily seen . It was also an obvious expectation that this would help in getting alignment over the scope and subsequent strategy .
Application
The project was sponsored by the head of back - office department who had a very diverse and
dynamic experience within the Operations space . The objective of the project was to make the routine activities more efficient and automation is seen as an important means to do that . When drawing the mind map of the expectations of the sponsor , it was clear that efficiency is the only key objective and everything else was just seen as a framework to help the organisation achieve the same .
When performing the same at the junior / SMEs level , it became apparent that the process looks mundane and is therefore seen as a low value task where employees were quoted giving less than 15 % of their time in learning / challenging opportunities .
Insight
It became apparent when performing the mind - mapping exercise that the problem is more
focussed towards the issues with the process inefficiency and should never been seen straightaway as an automation opportunity . The missing instruction manuals , non - standard approach of performing processes and key - person risk in few cases became apparent while performing the exercise . In simple words , this looks more like a problem which needs to be tackled through business and not through technology .
Approach
As an advisor and implementation partner to the client , we suggested them to see this primarily as a project reengineering exercise first and then plan for automation .
As expected , from the analysis obtained during / after the exercise , the processes were made 35 % accurate without introducing any new technology . Once this has been done , automation was introduced to get over the remaining repetitive task and used only at the place when needed .
Owing to our experience working on past projects , we observed that getting the visual representation of the sponsors is most important to understand the firm ’s objective ( at a higher level ) followed by the same activity with the junior business owners .
This would not only help us figure out and show them the findings and suggestions for their internal alignment , but also help us figure out the problem in a more pragmatic perspective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
As part of my consulting engagement , I was given the task to lead the project focussing on automating the processes ( or part of the process ) performed by the back - office employees . This would help create some bandwidth for them to focus on more value added work and getting rid of mundane unproductive work .
Selection
As we were working with stakeholders belonging to different level ( viz . Process Level ,
Department Level or Project sponsor level ) , it became a natural choice for us to use mind mapping to put everything the stakeholders had in their thoughts visually represented . This has proved helpful when relationships among pieces , dependencies can be easily seen . It was also an obvious expectation that this would help in getting alignment over the scope and subsequent strategy .
Application
The project was sponsored by the head of back - office department who had a very diverse and
dynamic experience within the Operations space . The objective of the project was to make the routine activities more efficient and automation is seen as an important means to do that . When drawing the mind map of the expectations of the sponsor , it was clear that efficiency is the only key objective and everything else was just seen as a framework to help the organisation achieve the same .
When performing the same at the junior / SMEs level , it became apparent that the process looks mundane and is therefore seen as a low value task where employees were quoted giving less than 15 % of their time in learning / challenging opportunities .
Insight
It became apparent when performing the mind - mapping exercise that the problem is more
focussed towards the issues with the process inefficiency and should never been seen straightaway as an automation opportunity . The missing instruction manuals , non - standard approach of performing processes and key - person risk in few cases became apparent while performing the exercise . In simple words , this looks more like a problem which needs to be tackled through business and not through technology .
Approach
As an advisor and implementation partner to the client , we suggested them to see this primarily as a project reengineering exercise first and then plan for automation .
As expected , from the analysis obtained during / after the exercise , the processes were made 35 % accurate without introducing any new technology . Once this has been done , automation was introduced to get over the remaining repetitive task and used only at the place when needed .
Owing to our experience working on past projects , we observed that getting the visual representation of the sponsors is most important to understand the firm ’s objective ( at a higher level ) followed by the same activity with the junior business owners .
This would not only help us figure out and show them the findings and suggestions for their internal alignment , but also help us figure out the problem in a more pragmatic perspective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9095 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch Challenge in Digital Media
I am member of Sales and Marketing team of one of the pharmaceutical company . Recent Covid has created one important challenge in our marketing & Sales team , we were not able to reach our Drs in the frequency we wanted as Drs are restricting our calls . If they give appointment duration was below 1 minutes . Brand briefing was not happening , Brand benefit and stories we not able to communicate with the Drs So we have decidied to look at alternative way of connecting with Drs other than direct sales person model
The project scope includes the marketing department composed of 5 employees from Marketing team , as well as the IT department , and Centre of Excellence with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 15 business days . We will focus on how to design a unique way of connecting with our Target customer , ensure the SOV and brand recall does n’t come down even in the tough times .
We decided to quickly design and proto type and see the impact and expand it
Application For our first learning launch , we focused on the new innovative ideas of our online marketing tasks . In particular , we wanted to see the platform we have selected will give enough coverage we intended and how the call of action are justified . We brain stormed in multiple small team and decided to have two Learning launch approach
We also had ethanographic study with our TG , we have selected 24 TG customrs to understand how they are spending time when they do n’t see the patients and how they are gaining knowledge when pharma sales person not visiting them
We found they are using high level of Digital platform and their time spend on internet is very high
1 ) Dr community approach where we have decided to take one website of Kumar Vicky ) and
every week we tried to create one advt for the brand and see the click and view of the advt and how many converted into prescription , We launched this in North India
2 ) We decided to have a website for the TG where we will be focus in weekly Webinar
She the organic and inorganic flow , We launched this in South India
These two campaign decided to be launched within in a three - week time frame . Now we have rolled out in different geography and waiting for outcome
We expected to produce a document with a clear description of our campaign and impact of the campaign on number of new leads we get , Increase in SOV and Increase in Brand Recall
After running this project we will decide upon which campaign is good and what we shall do to take it forward , Which model should give us maximum output , on increase in SOV and Brand Recall and thus Brand Prescription and thus revenue .
What might be different next time : We will be use the learning of prototyping it is on controlled execution , when we go to bigger geography It can go wrong , so need to tightly stitched to ensure no leaking rice bag . The outcome and responsibility centre need to be more sharply defined to ensure success and measured
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch Challenge in Digital Media
I am member of Sales and Marketing team of one of the pharmaceutical company . Recent Covid has created one important challenge in our marketing & Sales team , we were not able to reach our Drs in the frequency we wanted as Drs are restricting our calls . If they give appointment duration was below 1 minutes . Brand briefing was not happening , Brand benefit and stories we not able to communicate with the Drs So we have decidied to look at alternative way of connecting with Drs other than direct sales person model
The project scope includes the marketing department composed of 5 employees from Marketing team , as well as the IT department , and Centre of Excellence with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 15 business days . We will focus on how to design a unique way of connecting with our Target customer , ensure the SOV and brand recall does n’t come down even in the tough times .
We decided to quickly design and proto type and see the impact and expand it
Application For our first learning launch , we focused on the new innovative ideas of our online marketing tasks . In particular , we wanted to see the platform we have selected will give enough coverage we intended and how the call of action are justified . We brain stormed in multiple small team and decided to have two Learning launch approach
We also had ethanographic study with our TG , we have selected 24 TG customrs to understand how they are spending time when they do n’t see the patients and how they are gaining knowledge when pharma sales person not visiting them
We found they are using high level of Digital platform and their time spend on internet is very high
1 ) Dr community approach where we have decided to take one website of Kumar Vicky ) and
every week we tried to create one advt for the brand and see the click and view of the advt and how many converted into prescription , We launched this in North India
2 ) We decided to have a website for the TG where we will be focus in weekly Webinar
She the organic and inorganic flow , We launched this in South India
These two campaign decided to be launched within in a three - week time frame . Now we have rolled out in different geography and waiting for outcome
We expected to produce a document with a clear description of our campaign and impact of the campaign on number of new leads we get , Increase in SOV and Increase in Brand Recall
After running this project we will decide upon which campaign is good and what we shall do to take it forward , Which model should give us maximum output , on increase in SOV and Brand Recall and thus Brand Prescription and thus revenue .
What might be different next time : We will be use the learning of prototyping it is on controlled execution , when we go to bigger geography It can go wrong , so need to tightly stitched to ensure no leaking rice bag . The outcome and responsibility centre need to be more sharply defined to ensure success and measured
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8936 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORY TELLING AS A TOOL FOR KNOWLEDGE TRANSFER TO COMMUNITY : A
CASE STUDY OF COVID-19
Davide Carletti
Vice Chancellor , Marias Gamesa , Ludhiana , India
The Subject : Pandemic of COVID-19
The novel corona virus and the Covid-19 disease it causes , have become the
gravest public - health threat across the globe , and on March 11 , 2020 the WHO
declared it as a pandemic . Like in other nations , it has put pan India on the super alert
mode . Almost all organizations and departments , public or private , are now working
from home .
As a preventive measure and to ensure social distancing , faculty , staff and
students have been given a break till further orders under the instructions of the
Government , Higher Education Department and UGC . The lockdown is likely to be
extended further .
The Marias Gamesa is fully concerned that the endangered pandemic situation
which is beyond control should not cause academic loss of students . It has discontinued
classroom instruction and moved classes online as one of the ways to help
students continue their studies when the university is closed .
The Challenge for Knowledge Transfer Regarding COVID-19
Knowledge flow and knowledge transfer are strategically vital to organizations for
several reasons . For a deadly healthcare problem like COVID-19 , the knowledge flow
should be accurate , timely and continuous . The biggest challenge is to stop the spread
of the virus and take the needed precautions to stop its entering the community phase .
In view of this , the present activity was selected so that Marias Gamesa could
perform its intended duty of knowledge flow and transfer to its faculty , staff , students
and other stakeholders . As its Vice Chancellor , I deemed it proper to identify the task of
Story Telling to carry out the activity effectively .
The Case Study of Story Telling
The story telling for knowledge transfer facilitates the better co - ordination of work
flow linking multiple sub - units and people . Furthermore , it can enable the organizations
to focus on emerging opportunities requiring the collaboration of related sub - units . The
present case study is therefore selected as :
“ Story telling as a tool for knowledge transfer to community : a case study of COVID-19 ”
Selection of the Tool Design
I have purposely selected Story Telling ( Module 2 ) for my task of spreading
awareness as to what precautions can be used to keep the virus at bay and how to stay
protected . Since the prevention is better than cure and one has to focus on one ’s own
protection first , the story telling can help propagate the guidelines such as :
Social distancing ,
Staying at home ,
Sanitizing the stuffs and hands using sanitizers or washing with soap and water
Following a sequencing of activities involving surface contamination
Observing all directives of the government , statuary bodies and the WHO , etc .
I consider the topic I chose for my case presentation can be better dealt with this
module of Story Telling .
1 . I took story telling in groups of students , faculty , parents and volunteers
( mentors ) . The origin of virus , its contagiousness , spread and precautions were
told in vernacular terms
2 . The benefits of using sanitizers , washing hands with foaming soaps for 20
seconds repeatedly , sharing importance of cleaning door handles , valets ,
keyrings , currency notes , shoes , etc . was highlighted in the story .
3 . The feedback and personal experience of others were asked
4 . Including the feedback in subsequent stories for other groups were useful
5 . The story telling was undertaken in an interactive way
6 . The story telling involved the listeners to be story tellers in their own way
7 . The transfer of knowledge was made easy by including ideoms and proverbs
during the talk .
Description of My Reflection
The challenge description of the case study provides description in adequate details .
The example describes the selected tool including the needed information is a useful way
The description of tool has been given in adequate details . It indicates how the activities were done .
The insight description of the case has been given .
Since the case study is being taken up under a situation beyond control , the alternative approach has not been suggested .
The description given here is adequate and useful
The story telling is an effective tool to communicate the information about the
COVID-19 to the community and to disseminate the effective preventive measures .
Application of the Tool
The Marias Gamesa took an initiative of On - line Education . The free digital content
along with relevant links , resource material are made available to students without any
charges . The content is in conformity with the curriculum and has been devised to
impart chapter wise and topic wise learning and assessment . The online access is
available either on android mobile , phone , tablet , laptop or desk top . The teachers have
prepared daily task format on Google sheets and the same is followed and monitored by
higher authorities on daily basis .
The faculty is delivering online deliberations in interactive mode – video
conferencing , and Skype . The subject matter notes , resource material , questionnaire ,
etc . , are provided to students through the Google Class Rooms generated by the ERP
System of the University . The links of useful video clippings , webinars , simulators , ppts ,
slide shows and recorded talks are being shared among students . The students speak ,
ask questions , and take part in the discussion with their teachers .
Not only for students , University has also taken a step forward by going Digital
and successfully implemented ERP solution in just a time span of four months with such
a big success to achieve paperless university . This module is functional for staff ,
students , administration and various other sections . The students , who are still in the
hostels have been provided wireless internet hotspots facilitating them to use WiFi to
complete course work and log on classes . The ppts are loaded with voice over for topics
relevant to the courses .
Assignments topics are being shared with students on the assignment panel .
Students are made to work on these and submit completed assignments online by the
fixed time . The efforts are proving successful and daily progress is being monitored .
The Insight Gained
By implementing the initiative of online education using the ICT and IT provisions
several gains have been experienced . The major ones are :
The administrative and gubernatorial departments working online can help
students in case of need .
The students can reap the benefit in terms of interacting with their teachers and
mentors . There is no loss of study even during the lockdown . The faculty can
ensure that their education is not affected in any way due to the ‘ lockdown ’ . The
university has made arrangement for appraisal of assignments , quizzes and
online tests have been made .
The On - line education can be started in educational institution . Working from
home can be an acceptable system in educational and gubernatorial offices . It
leads to several benefits including : less pollution , cost - effective working , reduced
risk of travelling , less accidents , slowing down global warming due to less
pollution due to burning of fuels and hydrocarbons .
The Marias Gamesa pleads its students , faculty and staff to observe all precautions
and stay protected against the spread of corona virus .
| EMAIL:
ID_NUM:
NAME_STUDENT: Davide Carletti
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING AS A TOOL FOR KNOWLEDGE TRANSFER TO COMMUNITY : A
CASE STUDY OF COVID-19
Davide Carletti
Vice Chancellor , Marias Gamesa , Ludhiana , India
The Subject : Pandemic of COVID-19
The novel corona virus and the Covid-19 disease it causes , have become the
gravest public - health threat across the globe , and on March 11 , 2020 the WHO
declared it as a pandemic . Like in other nations , it has put pan India on the super alert
mode . Almost all organizations and departments , public or private , are now working
from home .
As a preventive measure and to ensure social distancing , faculty , staff and
students have been given a break till further orders under the instructions of the
Government , Higher Education Department and UGC . The lockdown is likely to be
extended further .
The Marias Gamesa is fully concerned that the endangered pandemic situation
which is beyond control should not cause academic loss of students . It has discontinued
classroom instruction and moved classes online as one of the ways to help
students continue their studies when the university is closed .
The Challenge for Knowledge Transfer Regarding COVID-19
Knowledge flow and knowledge transfer are strategically vital to organizations for
several reasons . For a deadly healthcare problem like COVID-19 , the knowledge flow
should be accurate , timely and continuous . The biggest challenge is to stop the spread
of the virus and take the needed precautions to stop its entering the community phase .
In view of this , the present activity was selected so that Marias Gamesa could
perform its intended duty of knowledge flow and transfer to its faculty , staff , students
and other stakeholders . As its Vice Chancellor , I deemed it proper to identify the task of
Story Telling to carry out the activity effectively .
The Case Study of Story Telling
The story telling for knowledge transfer facilitates the better co - ordination of work
flow linking multiple sub - units and people . Furthermore , it can enable the organizations
to focus on emerging opportunities requiring the collaboration of related sub - units . The
present case study is therefore selected as :
“ Story telling as a tool for knowledge transfer to community : a case study of COVID-19 ”
Selection of the Tool Design
I have purposely selected Story Telling ( Module 2 ) for my task of spreading
awareness as to what precautions can be used to keep the virus at bay and how to stay
protected . Since the prevention is better than cure and one has to focus on one ’s own
protection first , the story telling can help propagate the guidelines such as :
Social distancing ,
Staying at home ,
Sanitizing the stuffs and hands using sanitizers or washing with soap and water
Following a sequencing of activities involving surface contamination
Observing all directives of the government , statuary bodies and the WHO , etc .
I consider the topic I chose for my case presentation can be better dealt with this
module of Story Telling .
1 . I took story telling in groups of students , faculty , parents and volunteers
( mentors ) . The origin of virus , its contagiousness , spread and precautions were
told in vernacular terms
2 . The benefits of using sanitizers , washing hands with foaming soaps for 20
seconds repeatedly , sharing importance of cleaning door handles , valets ,
keyrings , currency notes , shoes , etc . was highlighted in the story .
3 . The feedback and personal experience of others were asked
4 . Including the feedback in subsequent stories for other groups were useful
5 . The story telling was undertaken in an interactive way
6 . The story telling involved the listeners to be story tellers in their own way
7 . The transfer of knowledge was made easy by including ideoms and proverbs
during the talk .
Description of My Reflection
The challenge description of the case study provides description in adequate details .
The example describes the selected tool including the needed information is a useful way
The description of tool has been given in adequate details . It indicates how the activities were done .
The insight description of the case has been given .
Since the case study is being taken up under a situation beyond control , the alternative approach has not been suggested .
The description given here is adequate and useful
The story telling is an effective tool to communicate the information about the
COVID-19 to the community and to disseminate the effective preventive measures .
Application of the Tool
The Marias Gamesa took an initiative of On - line Education . The free digital content
along with relevant links , resource material are made available to students without any
charges . The content is in conformity with the curriculum and has been devised to
impart chapter wise and topic wise learning and assessment . The online access is
available either on android mobile , phone , tablet , laptop or desk top . The teachers have
prepared daily task format on Google sheets and the same is followed and monitored by
higher authorities on daily basis .
The faculty is delivering online deliberations in interactive mode – video
conferencing , and Skype . The subject matter notes , resource material , questionnaire ,
etc . , are provided to students through the Google Class Rooms generated by the ERP
System of the University . The links of useful video clippings , webinars , simulators , ppts ,
slide shows and recorded talks are being shared among students . The students speak ,
ask questions , and take part in the discussion with their teachers .
Not only for students , University has also taken a step forward by going Digital
and successfully implemented ERP solution in just a time span of four months with such
a big success to achieve paperless university . This module is functional for staff ,
students , administration and various other sections . The students , who are still in the
hostels have been provided wireless internet hotspots facilitating them to use WiFi to
complete course work and log on classes . The ppts are loaded with voice over for topics
relevant to the courses .
Assignments topics are being shared with students on the assignment panel .
Students are made to work on these and submit completed assignments online by the
fixed time . The efforts are proving successful and daily progress is being monitored .
The Insight Gained
By implementing the initiative of online education using the ICT and IT provisions
several gains have been experienced . The major ones are :
The administrative and gubernatorial departments working online can help
students in case of need .
The students can reap the benefit in terms of interacting with their teachers and
mentors . There is no loss of study even during the lockdown . The faculty can
ensure that their education is not affected in any way due to the ‘ lockdown ’ . The
university has made arrangement for appraisal of assignments , quizzes and
online tests have been made .
The On - line education can be started in educational institution . Working from
home can be an acceptable system in educational and gubernatorial offices . It
leads to several benefits including : less pollution , cost - effective working , reduced
risk of travelling , less accidents , slowing down global warming due to less
pollution due to burning of fuels and hydrocarbons .
The Marias Gamesa pleads its students , faculty and staff to observe all precautions
and stay protected against the spread of corona virus .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Davide Carletti"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 330 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sample Reflection : Empathy with People
Selection :
Since I can remember , they have always taught me since I was little to get along with people , whether they are children or adults , ask how their day went and according to their answer put myself in their place to understand them and share with them their feelings and experiences . By said I am quite sociable since the reason that managed to coincide with many people from different segments . I have never thought about how empathetic I am before taking up a job as a sales executive .
Application :
Shortly after I started in the world of work I have had in mind that not only do you have to reach the sales quota but also to create and strengthen the relationship with the client and this can be achieved with empathy . For example , in meetings we not only talk about the product or service we sell , we try to start a conversation about your family , pet or current topics . In this way we get to know the person a little more and see the aspects we have in common .
Perspective :
It is incredible what can be achieved with the skills of a good salesperson and the good relationship with a client , but what if we do not think that way , if we only sell to sell or treat the people around us as sullen , the result It would be that we would not generate good personal relationships or work . For this reason I always apply empathy at all times because it gives us the opportunity to meet different people .
Focus :
Taking into account what is indicated in previous paragraphs , I will continue to apply empathy at all times , be it work or personal , the main reason is because a door opens when meeting new people , being empathetic people gives us the opportunity to exchange opinions , experience , emotions , habits , data , etc . But above all we can share knowledge and know how to recognize the good and the bad .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sample Reflection : Empathy with People
Selection :
Since I can remember , they have always taught me since I was little to get along with people , whether they are children or adults , ask how their day went and according to their answer put myself in their place to understand them and share with them their feelings and experiences . By said I am quite sociable since the reason that managed to coincide with many people from different segments . I have never thought about how empathetic I am before taking up a job as a sales executive .
Application :
Shortly after I started in the world of work I have had in mind that not only do you have to reach the sales quota but also to create and strengthen the relationship with the client and this can be achieved with empathy . For example , in meetings we not only talk about the product or service we sell , we try to start a conversation about your family , pet or current topics . In this way we get to know the person a little more and see the aspects we have in common .
Perspective :
It is incredible what can be achieved with the skills of a good salesperson and the good relationship with a client , but what if we do not think that way , if we only sell to sell or treat the people around us as sullen , the result It would be that we would not generate good personal relationships or work . For this reason I always apply empathy at all times because it gives us the opportunity to meet different people .
Focus :
Taking into account what is indicated in previous paragraphs , I will continue to apply empathy at all times , be it work or personal , the main reason is because a door opens when meeting new people , being empathetic people gives us the opportunity to exchange opinions , experience , emotions , habits , data , etc . But above all we can share knowledge and know how to recognize the good and the bad .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11315 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The primary tool selected to describe the challenge was visualisation . In the past it
had proven to be a powerful tool to use in order to obtain buy - in from the relevant
stakeholders pertaining to the gold exploration projects I manage . The reasoning
behind using visualisation as a tool is gain a common understanding of the situation
from various view points as then I allows me to generate the appropriate approach in
order to be effective towards obtaining buy - in . The stakeholders I work with range
between senior executives , local community leaders and contract managers , these
individuals are leaders in their own right and also have their own strategies and
agendas which they pursue . It is imperative that I obtain the required and relevant
information in order to strategically manage the stakeholders to effectively
communicate the context of what the current reality is and what the desired state would
be .
Selection
In order to effectively communicate , I used the visualisation tool , by doing this I made
the context tangible as it was key to communicate the complex problems associated
with mineral exploration to the stakeholders . By using visualisation as a tool I was able
to investigate the possibilities through visual thinking , as individuals interpret audible
communication differently in the minds therefore they may have a different visual
concept of the problem and how we want to solve it . I created colour coded 3-
dimensional ( 3D ) models of the area to be explored for minerals to promote the
process of creative thinking .
Application
By reviewing the historical data I was able to identify patterns and anomalies in the
data , these I represented in a visual 3D form with specific colours to provide clarity .
Then I used the data to show positive correlations between specific mineral anomalies
and gold . This allowed for in depth comprehension of the project objective and allowed
the platform to be set for generating a map as to how we can effectively achieve this
whilst incorporating the specific requirements of each stakeholder in the process .
By clearly illustrating the area to be explored , along with the anomalies that would be
prime targets , all the stakeholders were able to comprehend the objective and I was
able to obtain buy - in from them . By establishing this platform we could then progress
forward to generate ideas as to how we can achieve it .
This , however , resulted in another challenge . This challenge was how to get the
various stakeholders aligned to achieve the objective . The objective was to explore for
gold in the area whilst effectively targeting prime spots to promote the production
phase of mining for gold , which would enrich the executive ’s portfolio , the community
leaders could get their members employed and the contract managers could supply
the required resources to complete the exploration part and then focus on the mining
fleet requirements .
To align them , I used a second visualisation tool . This time round it was done by means
of using simple shapes to create a flow chart of the interaction and agreements
required . Each stakeholder had a specific shape , like a square , a circle and a triangle .
These were colour coded using the RAG acronym , red , amber and green . Red meant
an obstacle , amber a potential hindrance and green meant the interaction was
positive . This flow chart also align with key milestones on route to getting the project
off the ground . Within the subsections , if there was a red shape for the community
leaders , then we would discuss that concern and implement a collective
recommendation in order to change the shape to green . This was effective in
managing the stakeholders and ensuring collective bargaining on the manner in which
to proceed .
Insight
The insights generated from using the visualisation assisted me with being able to
effectively communicate an idea . Individuals are all unique and interpret audible
communication into pictures in their minds based on their background , expertise ,
training and influencers . It is imperative that I mitigate this potential communication
barrier by clearly and visually illustrating it .
The usage of the design thinking tool to clearly define the what is and the what if
phases . By ensuring all stakeholders are aligned with what the current situation is and
fully comprehending the complexities and being able to simplify these by means of
using visualisation aids . Being able to obtain this and get the required buy - in and
commitment for the project , it makes the idea generation to describe the what wows
phase easier and then through using the second visualisation of how we function as a
collective to promote the what works phase .
Approach
For the next project , I shall incorporate the whole design thinking schematic with the
four phases as loops and then from there link it to the sections we as a collective need
to work through . I will spend more time on the graphical representation as the feedback
I received on it was constructive but needed some more detail and improved flow
mechanisms to smooth out the process .
Overall , I used the design thinking process in depth and start using it from the
commencement of the negotiations and meetings as I believe it will promote the rich
understanding of the project better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The primary tool selected to describe the challenge was visualisation . In the past it
had proven to be a powerful tool to use in order to obtain buy - in from the relevant
stakeholders pertaining to the gold exploration projects I manage . The reasoning
behind using visualisation as a tool is gain a common understanding of the situation
from various view points as then I allows me to generate the appropriate approach in
order to be effective towards obtaining buy - in . The stakeholders I work with range
between senior executives , local community leaders and contract managers , these
individuals are leaders in their own right and also have their own strategies and
agendas which they pursue . It is imperative that I obtain the required and relevant
information in order to strategically manage the stakeholders to effectively
communicate the context of what the current reality is and what the desired state would
be .
Selection
In order to effectively communicate , I used the visualisation tool , by doing this I made
the context tangible as it was key to communicate the complex problems associated
with mineral exploration to the stakeholders . By using visualisation as a tool I was able
to investigate the possibilities through visual thinking , as individuals interpret audible
communication differently in the minds therefore they may have a different visual
concept of the problem and how we want to solve it . I created colour coded 3-
dimensional ( 3D ) models of the area to be explored for minerals to promote the
process of creative thinking .
Application
By reviewing the historical data I was able to identify patterns and anomalies in the
data , these I represented in a visual 3D form with specific colours to provide clarity .
Then I used the data to show positive correlations between specific mineral anomalies
and gold . This allowed for in depth comprehension of the project objective and allowed
the platform to be set for generating a map as to how we can effectively achieve this
whilst incorporating the specific requirements of each stakeholder in the process .
By clearly illustrating the area to be explored , along with the anomalies that would be
prime targets , all the stakeholders were able to comprehend the objective and I was
able to obtain buy - in from them . By establishing this platform we could then progress
forward to generate ideas as to how we can achieve it .
This , however , resulted in another challenge . This challenge was how to get the
various stakeholders aligned to achieve the objective . The objective was to explore for
gold in the area whilst effectively targeting prime spots to promote the production
phase of mining for gold , which would enrich the executive ’s portfolio , the community
leaders could get their members employed and the contract managers could supply
the required resources to complete the exploration part and then focus on the mining
fleet requirements .
To align them , I used a second visualisation tool . This time round it was done by means
of using simple shapes to create a flow chart of the interaction and agreements
required . Each stakeholder had a specific shape , like a square , a circle and a triangle .
These were colour coded using the RAG acronym , red , amber and green . Red meant
an obstacle , amber a potential hindrance and green meant the interaction was
positive . This flow chart also align with key milestones on route to getting the project
off the ground . Within the subsections , if there was a red shape for the community
leaders , then we would discuss that concern and implement a collective
recommendation in order to change the shape to green . This was effective in
managing the stakeholders and ensuring collective bargaining on the manner in which
to proceed .
Insight
The insights generated from using the visualisation assisted me with being able to
effectively communicate an idea . Individuals are all unique and interpret audible
communication into pictures in their minds based on their background , expertise ,
training and influencers . It is imperative that I mitigate this potential communication
barrier by clearly and visually illustrating it .
The usage of the design thinking tool to clearly define the what is and the what if
phases . By ensuring all stakeholders are aligned with what the current situation is and
fully comprehending the complexities and being able to simplify these by means of
using visualisation aids . Being able to obtain this and get the required buy - in and
commitment for the project , it makes the idea generation to describe the what wows
phase easier and then through using the second visualisation of how we function as a
collective to promote the what works phase .
Approach
For the next project , I shall incorporate the whole design thinking schematic with the
four phases as loops and then from there link it to the sections we as a collective need
to work through . I will spend more time on the graphical representation as the feedback
I received on it was constructive but needed some more detail and improved flow
mechanisms to smooth out the process .
Overall , I used the design thinking process in depth and start using it from the
commencement of the negotiations and meetings as I believe it will promote the rich
understanding of the project better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18731 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind maps are graphical representations of information . In contrast to the traditional , linear notes you make in a text document , mind maps let you capture thoughts , ideas and keywords on a blank canvas where you can organize them in a two - dimensional structure . The title / main idea is always located in the center of the map and thus always clearly visible . Related ideas branch off from the center in all directions , creating a radiant structure .
There are many reasons why mind mapping is used by millions of professionals , creatives and students all over the world . Here are the top 4 :
1 ) Mind maps can store and structure vast amounts of information . They display hierarchy , show relationships between individual ideas and enable you to see the “ big picture ” at a glance . These features also make mind maps an ideal tool to present information to others , create knowledge pools and solve complex problems .
2 ) Mind mapping enables you to learn faster , communicate more efficiently and brainstorm more effectively . Whether you ’re planning a project at work or writing a scientific paper — mind mapping will help you save tremendous amounts of time . According to a survey by the Mind Mapping Software Blog , mind mapping software can increase productivity by an average of 23 % .
3 ) There are two things that make mind maps the best brainstorming tool out there . One : The act of developing a mind map stimulates our brain like no other technique and fosters a creative flow of ideas . Two : Mind maps allow you to transcribe those ideas with incredible speed , making for a virtually frictionless thought organization .
During a study1 done in 2004 about the effectiveness of mind mapping for students ’ writing assignments , 10 out of 12 people found that mind mapping improved their writing . Not only is it a great technique for students to prepare their essays and papers , it ’s also a fantastic method for bloggers to outline articles and for authors to overcome writer ’s block .
4 ) Mind maps present information visually . They feature a number of powerful mental triggers such as images , colors , shapes and connections which help our brain process and memorize large amounts of information . Studies have found that mind maps can improve memory by 10 - 15 % , others go even higher and estimate improvements of up to 32%.2 Especially students with learning difficulties such as dyslexia or high - functioning autism have reported that they find mind maps to be invaluable study aids .
You need to know the various advantages of mind mapping . If you do n’t know it yet … this simple , practical tool enhances your creative thinking and enables you to become more productive and efficient .
Mind mapping increases your creativity and productivity because it ’s an excellent tool to let you generate more ideas , identify relationships among the different data and information , and effectively improve your memory and retention .
Making a mind map is an excellent way for you to be able to sort through your thoughts and ideas . This activity allows you to quickly generate creative and even unique ideas in less time . It gives you the
freedom you need when brainstorming so that the flow of ideas is not blocked or hampered like linear thinking does .
This method is a great way for you to categorize and organize the ideas you brainstormed and identify their relationships . By using a single page or space you can already place a huge amount of information and check its connections . Making connections is easier to do because you have all the information about a particular topic in a single glance . It can even help you discover new relationships among seemingly unrelated ideas and information .
The use of colours , images , and keywords in mind mapping aids in enhancing your memory and retention . Is n’t it easier to remember information this way rather than reading long sentences ? The use of colours , images , and keywords also help make learning more interesting and fun so you become more motivated to remember important details .
Mind mapping also has its share of disadvantages . Although the following disadvantages does n’t take away the benefits that mind mapping undoubtedly provides it ’s still useful to know some of its downside .
Mind mapping may be difficult for those people who are very logical in the way they think . In brainstorming for example mind mapping encourages you to let the flow of ideas go freely . You even need to let your intuition work . For logical people it will be hard to trust their intuitive side because logic is telling them that this way of thinking is not possible .
To be able to fully understand the meaning of a mind map active participation is important . You have to know that mind maps provide a self explanatory information and structure that can be understood best by the person or people who took part in making it . So it might be a little difficult for other people who did not witness the activity to make complete sense out of the mind map .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind maps are graphical representations of information . In contrast to the traditional , linear notes you make in a text document , mind maps let you capture thoughts , ideas and keywords on a blank canvas where you can organize them in a two - dimensional structure . The title / main idea is always located in the center of the map and thus always clearly visible . Related ideas branch off from the center in all directions , creating a radiant structure .
There are many reasons why mind mapping is used by millions of professionals , creatives and students all over the world . Here are the top 4 :
1 ) Mind maps can store and structure vast amounts of information . They display hierarchy , show relationships between individual ideas and enable you to see the “ big picture ” at a glance . These features also make mind maps an ideal tool to present information to others , create knowledge pools and solve complex problems .
2 ) Mind mapping enables you to learn faster , communicate more efficiently and brainstorm more effectively . Whether you ’re planning a project at work or writing a scientific paper — mind mapping will help you save tremendous amounts of time . According to a survey by the Mind Mapping Software Blog , mind mapping software can increase productivity by an average of 23 % .
3 ) There are two things that make mind maps the best brainstorming tool out there . One : The act of developing a mind map stimulates our brain like no other technique and fosters a creative flow of ideas . Two : Mind maps allow you to transcribe those ideas with incredible speed , making for a virtually frictionless thought organization .
During a study1 done in 2004 about the effectiveness of mind mapping for students ’ writing assignments , 10 out of 12 people found that mind mapping improved their writing . Not only is it a great technique for students to prepare their essays and papers , it ’s also a fantastic method for bloggers to outline articles and for authors to overcome writer ’s block .
4 ) Mind maps present information visually . They feature a number of powerful mental triggers such as images , colors , shapes and connections which help our brain process and memorize large amounts of information . Studies have found that mind maps can improve memory by 10 - 15 % , others go even higher and estimate improvements of up to 32%.2 Especially students with learning difficulties such as dyslexia or high - functioning autism have reported that they find mind maps to be invaluable study aids .
You need to know the various advantages of mind mapping . If you do n’t know it yet … this simple , practical tool enhances your creative thinking and enables you to become more productive and efficient .
Mind mapping increases your creativity and productivity because it ’s an excellent tool to let you generate more ideas , identify relationships among the different data and information , and effectively improve your memory and retention .
Making a mind map is an excellent way for you to be able to sort through your thoughts and ideas . This activity allows you to quickly generate creative and even unique ideas in less time . It gives you the
freedom you need when brainstorming so that the flow of ideas is not blocked or hampered like linear thinking does .
This method is a great way for you to categorize and organize the ideas you brainstormed and identify their relationships . By using a single page or space you can already place a huge amount of information and check its connections . Making connections is easier to do because you have all the information about a particular topic in a single glance . It can even help you discover new relationships among seemingly unrelated ideas and information .
The use of colours , images , and keywords in mind mapping aids in enhancing your memory and retention . Is n’t it easier to remember information this way rather than reading long sentences ? The use of colours , images , and keywords also help make learning more interesting and fun so you become more motivated to remember important details .
Mind mapping also has its share of disadvantages . Although the following disadvantages does n’t take away the benefits that mind mapping undoubtedly provides it ’s still useful to know some of its downside .
Mind mapping may be difficult for those people who are very logical in the way they think . In brainstorming for example mind mapping encourages you to let the flow of ideas go freely . You even need to let your intuition work . For logical people it will be hard to trust their intuitive side because logic is telling them that this way of thinking is not possible .
To be able to fully understand the meaning of a mind map active participation is important . You have to know that mind maps provide a self explanatory information and structure that can be understood best by the person or people who took part in making it . So it might be a little difficult for other people who did not witness the activity to make complete sense out of the mind map .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13016 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
Storytelling is a great tool that I use must of time . I work to develop and refine the skills of young leaders from various government agencies to prepare a generation of exceptional leaders ready for leadership . These young people work in various fields and face many difficulties and challenges in their personal and professional lives , and they need inspiration and motivation to move forward . When I work with those young leaders , I work to improve their leaders ’ ability to overcome resistance to change and drive worker engagement and buy - in by attaching the powerful tool of storytelling . Here and there we use stories to all the more likely comprehend their interests and points of view . I utilize this data to create various methods to attempt to discover a way that works for them to acquire independence in the areas they find lacking in their lives .
Application
While discussing the changing policies in the company that affect and relate to preparing a leadership generation , I suggested that we should focus on people more precisely as each person has a special character and is different from the other . Unfortunately , the company adheres to the traditional and complex system . I was additionally clarifying how some of the time tending to the necessities of one individual can affect everybody to improve things , regardless of whether it appears to be extreme or strange . I mentioned a story , when I was working as the head of the employee development department in one of the medium - sized private companies , all the department employees were working and interacting well with others , but there was one employee " Tweeting out of tune " , he was introverted and did not like mixing and dealing with other employees . Therefore , I decided to focus my attention on this employee , and I called him to my office to know the employee ’s story . It turns out that the employee feels embarrassed by others and is afraid that people will look at him differently if they get to know him otherwise .
Insight & App
That was interesting ; all the other employees naturally deal with others , so I decided to tell my story to him . I told him that I was previously feeling hesitant and afraid to deal with others , because I did not know the style and personality of the other party , but I was encouraged and gesture to contact with others not only for the sake of work but also for a personality , and see what my position is today " head of employee development department " . Indeed , the result was positive , as he started talking and mixing with the staff close to him at first , and the matter began to develop in the department and then in the external departments . All employees are operating as an integrated system .
So I recounted to this story to the company , and I think it had truly affected individuals there . The policies are being reconsidered and the case managers are experiencing new preparing . Occasionally a little story can do a ton of good .
This course opened various doors for evolution and the pursuit of the best . When I did this previously it was , difficult to get the message across , but now I can prepare in advance and find a story that fits the purpose .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
Storytelling is a great tool that I use must of time . I work to develop and refine the skills of young leaders from various government agencies to prepare a generation of exceptional leaders ready for leadership . These young people work in various fields and face many difficulties and challenges in their personal and professional lives , and they need inspiration and motivation to move forward . When I work with those young leaders , I work to improve their leaders ’ ability to overcome resistance to change and drive worker engagement and buy - in by attaching the powerful tool of storytelling . Here and there we use stories to all the more likely comprehend their interests and points of view . I utilize this data to create various methods to attempt to discover a way that works for them to acquire independence in the areas they find lacking in their lives .
Application
While discussing the changing policies in the company that affect and relate to preparing a leadership generation , I suggested that we should focus on people more precisely as each person has a special character and is different from the other . Unfortunately , the company adheres to the traditional and complex system . I was additionally clarifying how some of the time tending to the necessities of one individual can affect everybody to improve things , regardless of whether it appears to be extreme or strange . I mentioned a story , when I was working as the head of the employee development department in one of the medium - sized private companies , all the department employees were working and interacting well with others , but there was one employee " Tweeting out of tune " , he was introverted and did not like mixing and dealing with other employees . Therefore , I decided to focus my attention on this employee , and I called him to my office to know the employee ’s story . It turns out that the employee feels embarrassed by others and is afraid that people will look at him differently if they get to know him otherwise .
Insight & App
That was interesting ; all the other employees naturally deal with others , so I decided to tell my story to him . I told him that I was previously feeling hesitant and afraid to deal with others , because I did not know the style and personality of the other party , but I was encouraged and gesture to contact with others not only for the sake of work but also for a personality , and see what my position is today " head of employee development department " . Indeed , the result was positive , as he started talking and mixing with the staff close to him at first , and the matter began to develop in the department and then in the external departments . All employees are operating as an integrated system .
So I recounted to this story to the company , and I think it had truly affected individuals there . The policies are being reconsidered and the case managers are experiencing new preparing . Occasionally a little story can do a ton of good .
This course opened various doors for evolution and the pursuit of the best . When I did this previously it was , difficult to get the message across , but now I can prepare in advance and find a story that fits the purpose .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12688 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyse , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity .
In a mind map , as opposed to traditional note taking or a linear text , information is structured in a way that resembles much more closely how your brain actually works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun !
Challenges and selection
Working as project manager and being a BBA student , I deal with a huge amount of information on a daily basis . Some are new concepts being introduced , some are large topics that I need to master ; but most of the information comes in a non - organized , non- structured way , making it harder for me and everyone else to absorb and utilize it . So the way I ’d phrase the challenge would be : how can we improve work and study by structuring information we handle in a simple , yet meaningful way , so we can quickly have an outline on what it ’s about and visualize the hierarchy and relationship of its topics .
So in order to have an answer to that challenge , I have chosen to apply the Mind Mapping tool . A mind map can be used to represent a subject or an idea , structuring the information in a map - like view . The topic is placed at centre of the map ( its starting point ) and then the concepts and details are connected in logic , hierarchical way .
The example map above quickly informs the reader about what the topic is ( types of social networks ) , what are the categories and sub - categories ( gaming , photography , … ) and what are some items within those categories ( the social networks like Facebook , Twitter , etc . ) .
Application and insights
So after learning about the Mind Mapping tool , I started creating maps at work and also for my MBA course . My insight was that the tasks or assignments we execute are usually really repetition of something already done in the past . However , although they ’re known , they are also too big or too complex for us to rely only on our memories . Here ’s where the mind mapping helps a lot .
The two below are some examples where I ’m applying the mind mapping :
Starting a new project : using a mind map to organize the dozens of things that a project manager has to coordinate has greatly facilitated my work . Every project basically contains the same items : scope ( what ’s in , what ’s out ) , timeline ( dates , milestones ) , costs , resources ( people , equipments ) , risks and assumptions .
Learning a new subject : to me , the hardest part of learning a new subject , is visualizing how big it is and how its concepts and details are interconnected . Creating a mind map had a vast positive impact on my study because I can , as I read through the pages , create the visual map representation of the subject .
Final considerations
As I am seeing the benefits of mind maps for both work and study , I definitely plan to continue using the tool . I have identified some pitfalls , though . Something I learned in these few weeks is that the map itself can oversimplify an idea , only scratching its surface and therefore not including important details . You have to learn to find the right granularity for the information you ’re mapping . And another potential problem is that , although there are the “ roads ” connecting your central subject and its concepts and specifics , unless you create a narrative , it will be hard to make sense of what you ’re trying to learn / understand . Create a story in your head that has a beggining , a development and an ending , so it ’s all cohesively tied together and engraved in your head .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyse , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity .
In a mind map , as opposed to traditional note taking or a linear text , information is structured in a way that resembles much more closely how your brain actually works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun !
Challenges and selection
Working as project manager and being a BBA student , I deal with a huge amount of information on a daily basis . Some are new concepts being introduced , some are large topics that I need to master ; but most of the information comes in a non - organized , non- structured way , making it harder for me and everyone else to absorb and utilize it . So the way I ’d phrase the challenge would be : how can we improve work and study by structuring information we handle in a simple , yet meaningful way , so we can quickly have an outline on what it ’s about and visualize the hierarchy and relationship of its topics .
So in order to have an answer to that challenge , I have chosen to apply the Mind Mapping tool . A mind map can be used to represent a subject or an idea , structuring the information in a map - like view . The topic is placed at centre of the map ( its starting point ) and then the concepts and details are connected in logic , hierarchical way .
The example map above quickly informs the reader about what the topic is ( types of social networks ) , what are the categories and sub - categories ( gaming , photography , … ) and what are some items within those categories ( the social networks like Facebook , Twitter , etc . ) .
Application and insights
So after learning about the Mind Mapping tool , I started creating maps at work and also for my MBA course . My insight was that the tasks or assignments we execute are usually really repetition of something already done in the past . However , although they ’re known , they are also too big or too complex for us to rely only on our memories . Here ’s where the mind mapping helps a lot .
The two below are some examples where I ’m applying the mind mapping :
Starting a new project : using a mind map to organize the dozens of things that a project manager has to coordinate has greatly facilitated my work . Every project basically contains the same items : scope ( what ’s in , what ’s out ) , timeline ( dates , milestones ) , costs , resources ( people , equipments ) , risks and assumptions .
Learning a new subject : to me , the hardest part of learning a new subject , is visualizing how big it is and how its concepts and details are interconnected . Creating a mind map had a vast positive impact on my study because I can , as I read through the pages , create the visual map representation of the subject .
Final considerations
As I am seeing the benefits of mind maps for both work and study , I definitely plan to continue using the tool . I have identified some pitfalls , though . Something I learned in these few weeks is that the map itself can oversimplify an idea , only scratching its surface and therefore not including important details . You have to learn to find the right granularity for the information you ’re mapping . And another potential problem is that , although there are the “ roads ” connecting your central subject and its concepts and specifics , unless you create a narrative , it will be hard to make sense of what you ’re trying to learn / understand . Create a story in your head that has a beggining , a development and an ending , so it ’s all cohesively tied together and engraved in your head .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16434 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge : Let 's talk about storytelling . Last year I volunteered in a non - profit organization in Argentina that helps economically disadvantaged children to have access to education . This NGO depends on donations from companies and individuals who last year suddenly started to quit donating or cutting donations to half . There was no time for losing investments , it was the most challenging time in the world with the pandemic of the coronavirus and there was an urgent need to digitize and invest on technology in order to reach these children 's homes and prevent them from quitting school , but donations were not coming in .
The first thing I needed was to talk to those companies , to start by the very first step : What is . What is happening here ? Why are these companies flying away from this cause ? The answer we were given was logic , the pandemic had a big impact on their economy , Argentina had an eight month quarantine and the impact was strong . After these talks , I had one more wish that my instinct needed to fulfil . I wanted to include , just for curiosity , a simple yes or no poll for all the employees of these companies . My mind was stuck with the most basic question , do they know who we are ? Do they know that the company they work for helps children in poverty conditions to have a better future ? Do they know they mean the world to us ? Does the new intern know ? Does the secretary know ? Did all of them know how important they were for many children ? Did someone in our company ever wondered that ? Shocker : they did not .
Selection : We had a financial problem , that was a fact , but we also had a huge cause behind us that was poorly communicated . That 's where we knew storytelling was the tool we needed . Storytelling connects emotions , characters and values with , in our case , donors . Storytelling was not about the list of things we had to do to solve an educational problem or the amount of money we needed , it is about conveying a message that had emotional connection and larger purpose . The NGO already had a cause , they needed to tell their story , the story behind the children they helped , and let each of those employees and donors know that they were changing someone 's future , that they were part of our community .
Application : We knew that our audience had little awareness of how much they meant to us and to the children , they saw themselves as money providers , not part of an important change . We then started a process of creating a moment of reflection in each of them , letting them know they were a very important part of this cause and community . But what was the best story to tell ? We chose the essence of our organization , the children 's story . We did n't want to tell their story centered on the things that were wrong , the money they needed , the things that were lacking nor to make the donors feel they were to blame for anything or had a mandatory responsibility . That is why we came up with the idea of the “ thank you letters ” , in which each children wrote a letter to a donor or employee of the investor companies , telling their story and experience in the NGO , how it impacted in their lives , how important it was for them , the improvements they had made there and , specially , saying thank you for being a part of their journey . The purpose was to tell the organization´s story from their main characters voices in the most positive way possible . Storytelling was the tool between our economic problem and creating awareness and attachment to our cause .
Insight and Approach : This process took longer than I thought . As I agreed to help this non - profit organization , I was not aware of the time and dedication that design thinking takes . That was one of the things I learned on this journey . I also learned to value the What is step , with a good immersive investigation on the context surrounding
the problem , the solutions come easier . Storytelling is a puzzle , you need to find the right story to tell and the right way to do it . People are looking to be inspired , people like to feel they are an important part of change , but they want to feel involved and we were failing on that . With storytelling , connecting emotions with reflection and characters is possible , and it can help you to transform challenges into causes . As I was the only volunteer trying to solve this problem , I think that counting with the help of a team could improve the ideas and how to tell a better story .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge : Let 's talk about storytelling . Last year I volunteered in a non - profit organization in Argentina that helps economically disadvantaged children to have access to education . This NGO depends on donations from companies and individuals who last year suddenly started to quit donating or cutting donations to half . There was no time for losing investments , it was the most challenging time in the world with the pandemic of the coronavirus and there was an urgent need to digitize and invest on technology in order to reach these children 's homes and prevent them from quitting school , but donations were not coming in .
The first thing I needed was to talk to those companies , to start by the very first step : What is . What is happening here ? Why are these companies flying away from this cause ? The answer we were given was logic , the pandemic had a big impact on their economy , Argentina had an eight month quarantine and the impact was strong . After these talks , I had one more wish that my instinct needed to fulfil . I wanted to include , just for curiosity , a simple yes or no poll for all the employees of these companies . My mind was stuck with the most basic question , do they know who we are ? Do they know that the company they work for helps children in poverty conditions to have a better future ? Do they know they mean the world to us ? Does the new intern know ? Does the secretary know ? Did all of them know how important they were for many children ? Did someone in our company ever wondered that ? Shocker : they did not .
Selection : We had a financial problem , that was a fact , but we also had a huge cause behind us that was poorly communicated . That 's where we knew storytelling was the tool we needed . Storytelling connects emotions , characters and values with , in our case , donors . Storytelling was not about the list of things we had to do to solve an educational problem or the amount of money we needed , it is about conveying a message that had emotional connection and larger purpose . The NGO already had a cause , they needed to tell their story , the story behind the children they helped , and let each of those employees and donors know that they were changing someone 's future , that they were part of our community .
Application : We knew that our audience had little awareness of how much they meant to us and to the children , they saw themselves as money providers , not part of an important change . We then started a process of creating a moment of reflection in each of them , letting them know they were a very important part of this cause and community . But what was the best story to tell ? We chose the essence of our organization , the children 's story . We did n't want to tell their story centered on the things that were wrong , the money they needed , the things that were lacking nor to make the donors feel they were to blame for anything or had a mandatory responsibility . That is why we came up with the idea of the “ thank you letters ” , in which each children wrote a letter to a donor or employee of the investor companies , telling their story and experience in the NGO , how it impacted in their lives , how important it was for them , the improvements they had made there and , specially , saying thank you for being a part of their journey . The purpose was to tell the organization´s story from their main characters voices in the most positive way possible . Storytelling was the tool between our economic problem and creating awareness and attachment to our cause .
Insight and Approach : This process took longer than I thought . As I agreed to help this non - profit organization , I was not aware of the time and dedication that design thinking takes . That was one of the things I learned on this journey . I also learned to value the What is step , with a good immersive investigation on the context surrounding
the problem , the solutions come easier . Storytelling is a puzzle , you need to find the right story to tell and the right way to do it . People are looking to be inspired , people like to feel they are an important part of change , but they want to feel involved and we were failing on that . With storytelling , connecting emotions with reflection and characters is possible , and it can help you to transform challenges into causes . As I was the only volunteer trying to solve this problem , I think that counting with the help of a team could improve the ideas and how to tell a better story .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20035 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge & Selection
The tool I choose is Mind Mapping , I use it in the What Is process to identify the patterns and
insights from the large amount of data we have gathered . It takes 7 steps to run through the
mind mapping process , including holding a yard sale , inviting customers , offering tours to them ,
knowing what appeals to them , gathering their feedback , identify the valuable insights and
therefore translating the insights into criteria .
However , it poses great challenge to carry it out for the first time , especially under the Covid-19
pandemic , so we have decided to do this on a virtual meeting , which requires a lot of
preparation .
Application
We have invited 21 customers , after carefully selecting them to ensure that this group of
customers covers the base of the whole customer group , to gather their thoughts on our
ready - to - launch new product about whether they like the flavor , the convenience of taking it , etc .
In light of the pandemic , they are not able to attend our off - line event , so we have send them the
product in advance . They are not allowed to taste our new product until the online event .
During the online conference , we invite them to test our products by asking them to imagine they
have just bought this form supermarket , then open the package and try it .
Later , they have been given 30 minutes to fill in the forms we have mailed to them beforehand ,
and they invite them to describe how they feel and share all these with us .
We would record their feedback and their conversations to further analyse , and them translate
their insights in to our further design criteria to help us in developing other related products .
Insight & Approach
What we have found through this is that our customers ’ feedback vary very much , which
originate from their individual differences . It has take us a lot of time to further analyse and draw
patterns from their feedback .
Considering this is a experiment conducted under Covid-19 pandemic , the quality of online
conversation is impacted . We would take further measures to enhance the efficiency and
communication quality in real offline events .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge & Selection
The tool I choose is Mind Mapping , I use it in the What Is process to identify the patterns and
insights from the large amount of data we have gathered . It takes 7 steps to run through the
mind mapping process , including holding a yard sale , inviting customers , offering tours to them ,
knowing what appeals to them , gathering their feedback , identify the valuable insights and
therefore translating the insights into criteria .
However , it poses great challenge to carry it out for the first time , especially under the Covid-19
pandemic , so we have decided to do this on a virtual meeting , which requires a lot of
preparation .
Application
We have invited 21 customers , after carefully selecting them to ensure that this group of
customers covers the base of the whole customer group , to gather their thoughts on our
ready - to - launch new product about whether they like the flavor , the convenience of taking it , etc .
In light of the pandemic , they are not able to attend our off - line event , so we have send them the
product in advance . They are not allowed to taste our new product until the online event .
During the online conference , we invite them to test our products by asking them to imagine they
have just bought this form supermarket , then open the package and try it .
Later , they have been given 30 minutes to fill in the forms we have mailed to them beforehand ,
and they invite them to describe how they feel and share all these with us .
We would record their feedback and their conversations to further analyse , and them translate
their insights in to our further design criteria to help us in developing other related products .
Insight & Approach
What we have found through this is that our customers ’ feedback vary very much , which
originate from their individual differences . It has take us a lot of time to further analyse and draw
patterns from their feedback .
Considering this is a experiment conducted under Covid-19 pandemic , the quality of online
conversation is impacted . We would take further measures to enhance the efficiency and
communication quality in real offline events .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19662 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Paper Design Thinking for Innovation
1 Vinay Kolusu
Design Thinking – Reflection Paper
Tool – Mind Mapping
Challenge & Selection :
Being part of the software industry for more than a decade and a half , I had experienced the challenges of providing innovation on the scale . Innovation is the most important aspect that keeps the business or products ahead of the crowd . Sometimes the innovations that are done involve only a minor improvement over the existing , however , the impart would of great value for the businesses . we often use various tools to arrive at innovative solutions . One of the major tools that I use is mind mapping , as the tool helps achieve the following
1 . Uniform understanding of the problem statement 2 . Collaboration from the stakeholders 3 . Identifications of implicit needs .
Mind Mapping is a great tool to communicate across the board , from Senior Executives to entry - level employees . As information assimilation and digestion is different to different individuals based on the vantage point in the organization . Mind maps help to bring all of them to common ground and arrive at a solution that is harder to agree upon .
Application :
I am going to tell you about a story on how mind mapping had helped me in not only arrive at a solution that is agreed by all stakeholders but also provided some key insights . I was looking for a new business idea that helps in the B2B marketplace . At first , I had a thought on the need of a marketplace for a specific sector in the B2B space . It was missing the key essential parts like stakeholders , the exact problem that I can address , what are the challenges , what can be the ideal way of arriving at a solution . I had started working on mind mapping with a little help from visualization as well . I started putting the mind mapping into work by doing the following
• Projective Techniques – This tool had helped me connect the stakeholders , understand both the macro and micro picture of the marketplace . I had projected a big picture view using the marketplace in the centre and all other nodes interconnecting . This had led to the identification of key elements and processes that are must for an MVP .
• Having the gained some insights from Projective Technique , I had used interviews of the stakeholders to evaluate the need and further zero in on the ideas that are required for MVP .
• Surveys have been conducted to collect data and viewpoints from the various stakeholders , as the data is analyzed by using various methodologies like graphs , pivot charts . I was able to further eliminate and refine my understand the need .
• Equipped with data and insights , I had built a digital dashboard ( ie Digital yard sale ) and collected the key elements .
Reflection Paper Design Thinking for Innovation
2 Vinay Kolusu
Insight & Approach
The Activity was a game - changer , I was able to identify some of the key aspects that were missed in my initial run through . The Assumptions were put to a very hard test and some of them , I had to reevaluate . The mind mapping tool had helped in communicating the business idea to other stakeholders like partners clearly and crisply eliminating ambiguity . This had led us to build a team that is more focused on the solution to be built . The insights like customer preference , investor alignment , team requirements had ballooned out of this exercise . This approach of identification of major innovation needs has enabled me to challenge the status quo and implement truly complex changes with ease and comfort .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Paper Design Thinking for Innovation
1 Vinay Kolusu
Design Thinking – Reflection Paper
Tool – Mind Mapping
Challenge & Selection :
Being part of the software industry for more than a decade and a half , I had experienced the challenges of providing innovation on the scale . Innovation is the most important aspect that keeps the business or products ahead of the crowd . Sometimes the innovations that are done involve only a minor improvement over the existing , however , the impart would of great value for the businesses . we often use various tools to arrive at innovative solutions . One of the major tools that I use is mind mapping , as the tool helps achieve the following
1 . Uniform understanding of the problem statement 2 . Collaboration from the stakeholders 3 . Identifications of implicit needs .
Mind Mapping is a great tool to communicate across the board , from Senior Executives to entry - level employees . As information assimilation and digestion is different to different individuals based on the vantage point in the organization . Mind maps help to bring all of them to common ground and arrive at a solution that is harder to agree upon .
Application :
I am going to tell you about a story on how mind mapping had helped me in not only arrive at a solution that is agreed by all stakeholders but also provided some key insights . I was looking for a new business idea that helps in the B2B marketplace . At first , I had a thought on the need of a marketplace for a specific sector in the B2B space . It was missing the key essential parts like stakeholders , the exact problem that I can address , what are the challenges , what can be the ideal way of arriving at a solution . I had started working on mind mapping with a little help from visualization as well . I started putting the mind mapping into work by doing the following
• Projective Techniques – This tool had helped me connect the stakeholders , understand both the macro and micro picture of the marketplace . I had projected a big picture view using the marketplace in the centre and all other nodes interconnecting . This had led to the identification of key elements and processes that are must for an MVP .
• Having the gained some insights from Projective Technique , I had used interviews of the stakeholders to evaluate the need and further zero in on the ideas that are required for MVP .
• Surveys have been conducted to collect data and viewpoints from the various stakeholders , as the data is analyzed by using various methodologies like graphs , pivot charts . I was able to further eliminate and refine my understand the need .
• Equipped with data and insights , I had built a digital dashboard ( ie Digital yard sale ) and collected the key elements .
Reflection Paper Design Thinking for Innovation
2 Vinay Kolusu
Insight & Approach
The Activity was a game - changer , I was able to identify some of the key aspects that were missed in my initial run through . The Assumptions were put to a very hard test and some of them , I had to reevaluate . The mind mapping tool had helped in communicating the business idea to other stakeholders like partners clearly and crisply eliminating ambiguity . This had led us to build a team that is more focused on the solution to be built . The insights like customer preference , investor alignment , team requirements had ballooned out of this exercise . This approach of identification of major innovation needs has enabled me to challenge the status quo and implement truly complex changes with ease and comfort .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22023 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FINAL ASIGMENT
Rolando Martinez
1 . CHALLENGE It all started as a joke . My wife and I are Latinos living in the US . She is an English teacher , and I am a writer . We wanted to brainstorm about potential business ideas that could be successful during quarantine times and that we could execute working from home . We thought of online Spanish language classes for English - speaking Americans . We wanted to brainstorm about potential business models , the main actors , and processes needed , the flows of information and money among them , as well as the complexity level . Ultimately , we wanted to evaluate if this type of business was something that we could handle . 2 . SELECTION We chose the Visualization Tool , as explained in Week 1 of the Design Thinking for Innovation by Angela Myer . We thought that it would be the best tool to gauge the complexity levels and interconnect the different processes and information / money / content flows . By visualizing the processes and relationships , we could also be able to think of potential business model alternatives . 3 . APPLICATION We brainstormed the main topics and items that we should contemplate , from pricing to type of students and their goals , using a black Sharpie and a white paper . While we were brainstorming , I unconsciously tended just to write a list of words floating on the board ( See Board 1 ) . It was when we started to interconnect them with arrows and use different colors when we broke our verbal thinking process and realized that we had two new business models and two potential targets . Board 1 :
4 . INSIGHT Just when we were painting the money flows ( in pink color in Board 2 ) , we realize that companies could be paying for individuals ' fee . So , we realized that we could have companies , not individuals , as the primary target market . That led us to think that the classes ' content would be quite different depending on the target . Another learning popped up when we were painting the teaching material and manuals and their relationship with the brand and the teachers . What if we just sell the teaching materials , the courses , and not real teachers ' time ? That was the a - ha moment : we were reproducing the business model that we were familiar with from previous experiences , that is , selling real teachers ' time via Skype in one - on - one classes . But we had uncovered different new alternatives , like selling pre - recorded teaching classes to companies . The contents could be customized per industry , like “ Spanish for Retailers ” o “ Spanish for the Hospitality Industry ” . We felt that this last option could be more manageable for us and that we could do the entire process , from shooting the classes to selling them to companies , from home . Board 2 :
5 . APPROACH After the exercise , we realized that , as a writer and a teacher , we were more comfortable writing words than drawing figures and images . Neither of us is good at drawing . But by not getting out of our comfort zone , we were not able to escape from our verbal thinking mode . It took us arrows and three colors to do it .
We decided that a better approach for next time will be Visualizing by making collages from magazine clippings . That would liberate us from the pressure of drawing , and we could also get inspiration from the pictures selected . After understanding that the new business idea could work for us , we will do a proper full- Design Thinking process , from the " What is " stage to the " What Works " stage .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rolando Martinez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FINAL ASIGMENT
Rolando Martinez
1 . CHALLENGE It all started as a joke . My wife and I are Latinos living in the US . She is an English teacher , and I am a writer . We wanted to brainstorm about potential business ideas that could be successful during quarantine times and that we could execute working from home . We thought of online Spanish language classes for English - speaking Americans . We wanted to brainstorm about potential business models , the main actors , and processes needed , the flows of information and money among them , as well as the complexity level . Ultimately , we wanted to evaluate if this type of business was something that we could handle . 2 . SELECTION We chose the Visualization Tool , as explained in Week 1 of the Design Thinking for Innovation by Angela Myer . We thought that it would be the best tool to gauge the complexity levels and interconnect the different processes and information / money / content flows . By visualizing the processes and relationships , we could also be able to think of potential business model alternatives . 3 . APPLICATION We brainstormed the main topics and items that we should contemplate , from pricing to type of students and their goals , using a black Sharpie and a white paper . While we were brainstorming , I unconsciously tended just to write a list of words floating on the board ( See Board 1 ) . It was when we started to interconnect them with arrows and use different colors when we broke our verbal thinking process and realized that we had two new business models and two potential targets . Board 1 :
4 . INSIGHT Just when we were painting the money flows ( in pink color in Board 2 ) , we realize that companies could be paying for individuals ' fee . So , we realized that we could have companies , not individuals , as the primary target market . That led us to think that the classes ' content would be quite different depending on the target . Another learning popped up when we were painting the teaching material and manuals and their relationship with the brand and the teachers . What if we just sell the teaching materials , the courses , and not real teachers ' time ? That was the a - ha moment : we were reproducing the business model that we were familiar with from previous experiences , that is , selling real teachers ' time via Skype in one - on - one classes . But we had uncovered different new alternatives , like selling pre - recorded teaching classes to companies . The contents could be customized per industry , like “ Spanish for Retailers ” o “ Spanish for the Hospitality Industry ” . We felt that this last option could be more manageable for us and that we could do the entire process , from shooting the classes to selling them to companies , from home . Board 2 :
5 . APPROACH After the exercise , we realized that , as a writer and a teacher , we were more comfortable writing words than drawing figures and images . Neither of us is good at drawing . But by not getting out of our comfort zone , we were not able to escape from our verbal thinking mode . It took us arrows and three colors to do it .
We decided that a better approach for next time will be Visualizing by making collages from magazine clippings . That would liberate us from the pressure of drawing , and we could also get inspiration from the pictures selected . After understanding that the new business idea could work for us , we will do a proper full- Design Thinking process , from the " What is " stage to the " What Works " stage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rolando Martinez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13115 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
APPLICATION : Learning launches are a tool for evaluating ideas to see which ones are viable business ventures . Learning launches have been referred to as " placing small bets early " because they can happen quickly and at a low cost . Unfortunately , some executives have misinterpreted the term to mean that limited sales opportunities should be pursued , which is not the case . The majority of good growth companies are on the lookout for scaleable growth opportunities that will result in needlemovers . Small bets quickly , on the other hand , is a research technique rather than a strategy decision . CHALLENGE AND SELECTION : A learning launch is a well - planned project or prototype that aims to validate the core underlying value - generating assumptions of a potential new - growth initiative . A learning launch , as opposed to a complete new - product launch , is a learning experiment performed rapidly and cheaply to collect market - driven data to decide whether a growth concept has enough merit to warrant thorough investigation with the investment of additional time , staff , and money . INSIGHT AND APPROACH : A learning launch is a business - world implementation of the scientific method ; it is a way of thinking that is based on hypotheses generation and testing . It all begins with creating hypotheses by asking a what - if question , which helps you to discover a new possibility to pursue . The possibility is your hypothesis , which is essentially an informed guess on what you think would be a good idea . That 's the part where you get to be imaginative . Then you decide what scientists refer to as boundary conditions to test your hypothesis . To put it another way , you 're asking : Under what circumstances will that theory be a good idea ? Or , to put it another way , what would have to be true for my idea to be a good one ? So , you 'll bring to the surface the assumptions that lie under your hypothesis , and then you 'll find the right data to test them . That 's the analytical part of it . If it turns out that your conclusions are not correct , and your theory is disproved,\sthen you can take the new data and go back and use it to restate the hypothesis\sbetter . Then you put the new and improved theory to the test . It is a continuous iterative process in which you learn something new each time , allowing you to create a better theory for the next pass .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
APPLICATION : Learning launches are a tool for evaluating ideas to see which ones are viable business ventures . Learning launches have been referred to as " placing small bets early " because they can happen quickly and at a low cost . Unfortunately , some executives have misinterpreted the term to mean that limited sales opportunities should be pursued , which is not the case . The majority of good growth companies are on the lookout for scaleable growth opportunities that will result in needlemovers . Small bets quickly , on the other hand , is a research technique rather than a strategy decision . CHALLENGE AND SELECTION : A learning launch is a well - planned project or prototype that aims to validate the core underlying value - generating assumptions of a potential new - growth initiative . A learning launch , as opposed to a complete new - product launch , is a learning experiment performed rapidly and cheaply to collect market - driven data to decide whether a growth concept has enough merit to warrant thorough investigation with the investment of additional time , staff , and money . INSIGHT AND APPROACH : A learning launch is a business - world implementation of the scientific method ; it is a way of thinking that is based on hypotheses generation and testing . It all begins with creating hypotheses by asking a what - if question , which helps you to discover a new possibility to pursue . The possibility is your hypothesis , which is essentially an informed guess on what you think would be a good idea . That 's the part where you get to be imaginative . Then you decide what scientists refer to as boundary conditions to test your hypothesis . To put it another way , you 're asking : Under what circumstances will that theory be a good idea ? Or , to put it another way , what would have to be true for my idea to be a good one ? So , you 'll bring to the surface the assumptions that lie under your hypothesis , and then you 'll find the right data to test them . That 's the analytical part of it . If it turns out that your conclusions are not correct , and your theory is disproved,\sthen you can take the new data and go back and use it to restate the hypothesis\sbetter . Then you put the new and improved theory to the test . It is a continuous iterative process in which you learn something new each time , allowing you to create a better theory for the next pass .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11378 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge
Right now , a challenge I am facing is my studies , particularly this term , because my
requirements can be overwhelming . It causes me stress and anxiety , I always question if I can do all that I need to do to pass a subject . This leads me to bottle up all of my stress and anxiety causing me not to function well .
Selection
Usually the tool I use for my challenge is Storytelling , storytelling is when a designer
tells a story to build empathy and persona this will give insights on an individual or particular group on how they react to situations or prompts . I use storytelling because , instead of bottling up my feelings and emotions , I think it is better to let it all out and it usually makes me feel better and gives me more clarity on things .
Application
In my situation I used storytelling by me telling people around I how perceive the things
that are happening around me and what is causing me to feel that way . It usually turns in a full communication , the person that I am talking to gives their insights , relation to the story and journey on what they also experience when facing such situations .
Insight
The usual insight I get is that I am not alone on my experiences and face your challenges .
Storytelling helps me to be more empathic to others and myself . On the design thinking sense , storytelling really helps reveal a person experiences and thoughts on a deeper level , this will give many insights if look upon on different angles and understanding .
Approach
For now storytelling is what I use on a personal level . I see it as the most practical way in
my particular challenge , because I know what I am feeling about the situation I am in . What I like about it is the person I am talking to can give feedback and insights in relation to the situation , this can be helpful . I can use it on others for them to open up , be it on their own stories or academically .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge
Right now , a challenge I am facing is my studies , particularly this term , because my
requirements can be overwhelming . It causes me stress and anxiety , I always question if I can do all that I need to do to pass a subject . This leads me to bottle up all of my stress and anxiety causing me not to function well .
Selection
Usually the tool I use for my challenge is Storytelling , storytelling is when a designer
tells a story to build empathy and persona this will give insights on an individual or particular group on how they react to situations or prompts . I use storytelling because , instead of bottling up my feelings and emotions , I think it is better to let it all out and it usually makes me feel better and gives me more clarity on things .
Application
In my situation I used storytelling by me telling people around I how perceive the things
that are happening around me and what is causing me to feel that way . It usually turns in a full communication , the person that I am talking to gives their insights , relation to the story and journey on what they also experience when facing such situations .
Insight
The usual insight I get is that I am not alone on my experiences and face your challenges .
Storytelling helps me to be more empathic to others and myself . On the design thinking sense , storytelling really helps reveal a person experiences and thoughts on a deeper level , this will give many insights if look upon on different angles and understanding .
Approach
For now storytelling is what I use on a personal level . I see it as the most practical way in
my particular challenge , because I know what I am feeling about the situation I am in . What I like about it is the person I am talking to can give feedback and insights in relation to the situation , this can be helpful . I can use it on others for them to open up , be it on their own stories or academically .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12687 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
Design thinking is a creative process for bringing the most out of a work . To test the key underlying value learning launches are designed to generate assumptions of a potential initiative of new growth in the market place . A learning launch is used to gather market driven data by learning experiment conducted quickly and inexpensively in contrast to a full new product roll out . The tool to move our developing concept into the field is learning launch . You will want to be explicit about the search for as you design the pilot . The most valuable information that you can uncover and also the easiest to miss is the information that disproves your hypothesis and disinformes data . You must keep in mind in advance what disconfirming data might look like inorder to enhance your ability to detect it . You have to keep some of the principles of this in your mind as you proceed , In learn in action stage you must know : -Working in fast feedback cycles -Minimizing the cost of conducting experiments -Failing early to succeed sooner -Test for assumptions and key trade offs -Testing prototypes in the fields instead of defending them in the meetings The part of our business sale strategy is the challenge established with identifying ourselves as thought leaders in the space of development of organization for engaging and acquiring new aggressive and rapid use of our existing technology and content . The current technology includes video and webinar platforms , content development , social media tools and hosting tools . A learning launch is a designed experiment or prototype to find the value generating key or potential net growth of a initiative .
A learning launch is a new product roll out for conducting quick experiment which are inexpensive inorder to gather the market data to find if the idea has enough market and to investigate detailed commitment of people\le and resources and time . The learning launch is an important for becoming an successful entrepreneur . Te keys to become a successful entrepreneur is
- The mindset of taking action
- Engaging customers in the creaton
- Designing and testing new ideas within short time as soon as possible
- Learning and improving constantly
The main purpose of learning launch is for us to learn . Even if the idea is validated or not if you learn information that is valuable the the learning launch is a success . Learning launches must be made at a affordable or low cost .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
Design thinking is a creative process for bringing the most out of a work . To test the key underlying value learning launches are designed to generate assumptions of a potential initiative of new growth in the market place . A learning launch is used to gather market driven data by learning experiment conducted quickly and inexpensively in contrast to a full new product roll out . The tool to move our developing concept into the field is learning launch . You will want to be explicit about the search for as you design the pilot . The most valuable information that you can uncover and also the easiest to miss is the information that disproves your hypothesis and disinformes data . You must keep in mind in advance what disconfirming data might look like inorder to enhance your ability to detect it . You have to keep some of the principles of this in your mind as you proceed , In learn in action stage you must know : -Working in fast feedback cycles -Minimizing the cost of conducting experiments -Failing early to succeed sooner -Test for assumptions and key trade offs -Testing prototypes in the fields instead of defending them in the meetings The part of our business sale strategy is the challenge established with identifying ourselves as thought leaders in the space of development of organization for engaging and acquiring new aggressive and rapid use of our existing technology and content . The current technology includes video and webinar platforms , content development , social media tools and hosting tools . A learning launch is a designed experiment or prototype to find the value generating key or potential net growth of a initiative .
A learning launch is a new product roll out for conducting quick experiment which are inexpensive inorder to gather the market data to find if the idea has enough market and to investigate detailed commitment of people\le and resources and time . The learning launch is an important for becoming an successful entrepreneur . Te keys to become a successful entrepreneur is
- The mindset of taking action
- Engaging customers in the creaton
- Designing and testing new ideas within short time as soon as possible
- Learning and improving constantly
The main purpose of learning launch is for us to learn . Even if the idea is validated or not if you learn information that is valuable the the learning launch is a success . Learning launches must be made at a affordable or low cost .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14813 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking - Learning Launch tool
Challenge
There are more than 100 M users of public transport and taxi in our city . This is quite impressive . Unfortunately , the user behind this impressive number still facing difficulties in using our online services and still having many of our services as manual or need to call .
We updated our existing technologies and services using mobile and web technology . Our challenge is to create a simple technology that can be easily accessed by the different kind of users . This project includes IT personnel and the franchising team together with our partners from taxi franchisees . The time line for this project should run for at most 6 months to give our software development team sufficient time to create a prototype of the technology . Our partners from taxi franchisee and users will help us in structuring the first prototype of the technology so us to test it with our main users . Once we come up with the prototype our marketing team will help us in our first go - to - market research .
Selection
As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some users we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of users .
Application
Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like booking ( Now /Later ) , live vehicle tracking , complaints , lost and found , online payment , chat and location . This is to ensure we capture quality service provided to our customer . Our focus was to observe how users and drivers interact with the mobile platform features . This process helped us understand our market , many users and drivers liked the idea behind the technology , however , a smaller number of users and drivers did not like that there is no place to get tips other than physical .
we should have focused on human centered design instead of product centered design . We spent the next 3 days with IT team together with the some of our user and drivers to improve on the technology to run on a feature phone . We worked through all possible solutions and we added tips option on the payment process .
Our second launch was to release the new platform to a group of users to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our market and what our users considered simple . After testing the second platform we conducted interviews with the different categories of our user who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the users could use the platform with ease .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . It is through this process we realized that the users were more comfortable with the second mobile application . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
Now that you have seen how to implement the design thinking learning launch tool you can try to implement the other tools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking - Learning Launch tool
Challenge
There are more than 100 M users of public transport and taxi in our city . This is quite impressive . Unfortunately , the user behind this impressive number still facing difficulties in using our online services and still having many of our services as manual or need to call .
We updated our existing technologies and services using mobile and web technology . Our challenge is to create a simple technology that can be easily accessed by the different kind of users . This project includes IT personnel and the franchising team together with our partners from taxi franchisees . The time line for this project should run for at most 6 months to give our software development team sufficient time to create a prototype of the technology . Our partners from taxi franchisee and users will help us in structuring the first prototype of the technology so us to test it with our main users . Once we come up with the prototype our marketing team will help us in our first go - to - market research .
Selection
As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some users we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of users .
Application
Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like booking ( Now /Later ) , live vehicle tracking , complaints , lost and found , online payment , chat and location . This is to ensure we capture quality service provided to our customer . Our focus was to observe how users and drivers interact with the mobile platform features . This process helped us understand our market , many users and drivers liked the idea behind the technology , however , a smaller number of users and drivers did not like that there is no place to get tips other than physical .
we should have focused on human centered design instead of product centered design . We spent the next 3 days with IT team together with the some of our user and drivers to improve on the technology to run on a feature phone . We worked through all possible solutions and we added tips option on the payment process .
Our second launch was to release the new platform to a group of users to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our market and what our users considered simple . After testing the second platform we conducted interviews with the different categories of our user who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the users could use the platform with ease .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . It is through this process we realized that the users were more comfortable with the second mobile application . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
Now that you have seen how to implement the design thinking learning launch tool you can try to implement the other tools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13681 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Done by : Sanam Khan
Green Cross Trust NGO Classification : Internal
Mind Mapping : Manage and plan the work smoothly
Have you been in a situation where you must solve a problem but do not know where to start ? Well , this is one of the reasons that make mind mapping so powerful and amazing . I want to describe this tool before I show the application that I gave it .
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall , and generate new ideas . Just as in every great idea , its power lies in its simplicity .
In a mind map , as opposed to traditional note taking or a linear text , information is structured in a way that resembles much more closely how your brain works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun !
Basically , mind mapping avoids dull , linear thinking , jogging your creativity and making note taking easy again . Some benefits of using this awesome tool are brainstorming , problem solving , planning , researching and memorization .
The pictures show how to create Mind Map :
Done by : Sanam Khan
Green Cross Trust NGO Classification : Internal
Why did you choose mind map ?
Drawing technique helps in creating and planning work better . Easy to use . Drawing and options patterns and bar lines help us create easy business maps and tables . Format files and access them faster .
Challenge : I am an employee in one of the major export companies and I write many records of exports and imports and everything related to the company includes my work many accounts that need checking and follow - up and any error that may cause a major problem in production
Selection : This tool is a graphical way to represent ideas , concepts , or solutions . It is so easy to understand things by using this awesome tool as explained in the preview .
Application : I implemented the tool using a graph and an agenda in which I organize the work by starting with the most difficult , then the easiest , and estimating the time period that I need to complete the work in the expected time . I also arranged my priorities in an infographic so I would n't run into any mistakes .
Insight : I actually gained a lot of insight of this tool because this affected the way which I work in so that I always know that I have finished my work on time , which makes me feel comfortable and reassured always .
Approach : The next time I use mind mapping I will make sure that I organize it in such a better way . By doing this I ensure that I will be more productive and finish tasks in less time .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sanam Khan, Sanam Khan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Done by : Sanam Khan
Green Cross Trust NGO Classification : Internal
Mind Mapping : Manage and plan the work smoothly
Have you been in a situation where you must solve a problem but do not know where to start ? Well , this is one of the reasons that make mind mapping so powerful and amazing . I want to describe this tool before I show the application that I gave it .
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall , and generate new ideas . Just as in every great idea , its power lies in its simplicity .
In a mind map , as opposed to traditional note taking or a linear text , information is structured in a way that resembles much more closely how your brain works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun !
Basically , mind mapping avoids dull , linear thinking , jogging your creativity and making note taking easy again . Some benefits of using this awesome tool are brainstorming , problem solving , planning , researching and memorization .
The pictures show how to create Mind Map :
Done by : Sanam Khan
Green Cross Trust NGO Classification : Internal
Why did you choose mind map ?
Drawing technique helps in creating and planning work better . Easy to use . Drawing and options patterns and bar lines help us create easy business maps and tables . Format files and access them faster .
Challenge : I am an employee in one of the major export companies and I write many records of exports and imports and everything related to the company includes my work many accounts that need checking and follow - up and any error that may cause a major problem in production
Selection : This tool is a graphical way to represent ideas , concepts , or solutions . It is so easy to understand things by using this awesome tool as explained in the preview .
Application : I implemented the tool using a graph and an agenda in which I organize the work by starting with the most difficult , then the easiest , and estimating the time period that I need to complete the work in the expected time . I also arranged my priorities in an infographic so I would n't run into any mistakes .
Insight : I actually gained a lot of insight of this tool because this affected the way which I work in so that I always know that I have finished my work on time , which makes me feel comfortable and reassured always .
Approach : The next time I use mind mapping I will make sure that I organize it in such a better way . By doing this I ensure that I will be more productive and finish tasks in less time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sanam Khan",
"Sanam Khan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3882 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Storytelling
Challenge
As a student of Manipal University Jaipur , a couple of teachers present to me a challenge , me and my team have the task to generate an impact to a very specific group of people , with the intention to create enough intrigue for this group so they visit the museums in that are in Monterrey , Mexico . It was a very difficult challenge for me and my other two teammates because it is very rare for people to visit museums nowadays even if sometimes the entrance has no charge .
Selection
Storytelling is a great tool that help us to share our experiences , emotions , or values . With this tool we can generate a memory that connect us with the people that is willing to listen the story that we are sharing .
When we share a story , we express emotions and we generate empathy , that is an important goal for everyone that wants to transmit a message , share feeling between the storyteller and the audience .
Application
In order to complete this task , we had to visit several of the most important museums in Monterrey , for every tour that we experience we took photos , videos and information of the things that most caught our attention , we use all this and summarize our experiences with the intention of share our point of view about the experience that every museum have to offers for the visitors .
The most important notes that we try to add in this work were that we describe our day in the museum and we highlight the plays or exhibits that we most enjoy , this help us transmit our enthusiasm about the museums and visually share a preview of what anyone could expect from this places , that are easy to forget if you does not visit museums very often .
Insight
After we share our story with the group , we received a really positive response , the majority of this group have something in common , that any of them had really try to visit this museums but when they listen our excitement and they had the chance to visualize some of the exhibits that they could watch from a closest point of view , they show more interest about the museums , even some people ask for information to visit soon some of the places that we recommend .
Approach
I think this tool help us to really connect with the audience , I felt like we were the tour guide inside the museum , and we were taking the group through our experience . I had never thought that this type of tool could be useful to an entrepreneur but after this challenge I realize that every great brand has a story to tell .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Storytelling
Challenge
As a student of Manipal University Jaipur , a couple of teachers present to me a challenge , me and my team have the task to generate an impact to a very specific group of people , with the intention to create enough intrigue for this group so they visit the museums in that are in Monterrey , Mexico . It was a very difficult challenge for me and my other two teammates because it is very rare for people to visit museums nowadays even if sometimes the entrance has no charge .
Selection
Storytelling is a great tool that help us to share our experiences , emotions , or values . With this tool we can generate a memory that connect us with the people that is willing to listen the story that we are sharing .
When we share a story , we express emotions and we generate empathy , that is an important goal for everyone that wants to transmit a message , share feeling between the storyteller and the audience .
Application
In order to complete this task , we had to visit several of the most important museums in Monterrey , for every tour that we experience we took photos , videos and information of the things that most caught our attention , we use all this and summarize our experiences with the intention of share our point of view about the experience that every museum have to offers for the visitors .
The most important notes that we try to add in this work were that we describe our day in the museum and we highlight the plays or exhibits that we most enjoy , this help us transmit our enthusiasm about the museums and visually share a preview of what anyone could expect from this places , that are easy to forget if you does not visit museums very often .
Insight
After we share our story with the group , we received a really positive response , the majority of this group have something in common , that any of them had really try to visit this museums but when they listen our excitement and they had the chance to visualize some of the exhibits that they could watch from a closest point of view , they show more interest about the museums , even some people ask for information to visit soon some of the places that we recommend .
Approach
I think this tool help us to really connect with the audience , I felt like we were the tour guide inside the museum , and we were taking the group through our experience . I had never thought that this type of tool could be useful to an entrepreneur but after this challenge I realize that every great brand has a story to tell .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9973 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Exercise : Visualization
Name : Maria Quispe .
Challenge & Selection
I work as a human management consultant and one of the main services we provide are workshops and group coaching . In most of the workshops I do , there is a time when it is necessary to use Visualization .
In this context personal and group activities are carried out . Most of the time we try to get people to open up and internalize what is happening in that session so that they find things that they may not have noticed or that are inspired to carry out the subsequent activities .
Many times , when a question is asked and asked to share opinions and share , not everyone participates and express their opinions . That does not mean that they do not have something to contribute , but sometimes they do not know how to express it or they feel insecure . At other times , the activity requires that they bring about changes and they do n’t know where to start . That 's where I pose a more tangible exercise like drawing .
Application
I have a specific anecdote in the use of the visualization tool . I was dictating a workshop about positive psychology in the organization , the objective was for the group to identify how they would like the company to be , presenting concrete actions that each could implement from its role . For this , I told them to close their eyes and imagine that they get up one day and the company they work in is perfect , everything is as they would like , anything at all .
I gave them a moment and then I told them to open their eyes , draw that company in which they work that has everything they would like . To draw themselves and their team .
Each person performed the activity and let their imagination go . Then everyone shared their picture and vision of this perfect company .
Insight & Approach
I notice how all people participated and commented on this vision they had . That was an excellent starting point . After everyone had shared and were very motivated , I asked them to draw together a shared vision .
It was interesting to see how a completely unreal idea with the contribution of all became an idea that could be carried out in a creative way . One of these ideas started as having a spa , then it became a place to rest from work , then in a place where they could learn , finally I
ended up being a library with a meditation space where employees could go and take a book or look the garden at some point in their work day . Each one would participate and donate a book .
The impact of using this tool , fist individually and then as a group , to make a change in organization was great . They liked the workshop a lot . There were many things that everyone could do from their role , for example the secretary of the area proposed to put together a mural with the birthday of everyone in the area .
Whenever I did an exercise that way , it seemed like a useful tool . But learning the whole process of design thinking and the key that is to visualize first has given me an idea of how to include several tools in my work , starting with visualizing the change or the new reality and combining it with other tools like storytelling and mind mapping , to return the ideas of the participants in more concrete things and be a point of departure in my workshops .
| EMAIL:
ID_NUM:
NAME_STUDENT: Maria Quispe
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Exercise : Visualization
Name : Maria Quispe .
Challenge & Selection
I work as a human management consultant and one of the main services we provide are workshops and group coaching . In most of the workshops I do , there is a time when it is necessary to use Visualization .
In this context personal and group activities are carried out . Most of the time we try to get people to open up and internalize what is happening in that session so that they find things that they may not have noticed or that are inspired to carry out the subsequent activities .
Many times , when a question is asked and asked to share opinions and share , not everyone participates and express their opinions . That does not mean that they do not have something to contribute , but sometimes they do not know how to express it or they feel insecure . At other times , the activity requires that they bring about changes and they do n’t know where to start . That 's where I pose a more tangible exercise like drawing .
Application
I have a specific anecdote in the use of the visualization tool . I was dictating a workshop about positive psychology in the organization , the objective was for the group to identify how they would like the company to be , presenting concrete actions that each could implement from its role . For this , I told them to close their eyes and imagine that they get up one day and the company they work in is perfect , everything is as they would like , anything at all .
I gave them a moment and then I told them to open their eyes , draw that company in which they work that has everything they would like . To draw themselves and their team .
Each person performed the activity and let their imagination go . Then everyone shared their picture and vision of this perfect company .
Insight & Approach
I notice how all people participated and commented on this vision they had . That was an excellent starting point . After everyone had shared and were very motivated , I asked them to draw together a shared vision .
It was interesting to see how a completely unreal idea with the contribution of all became an idea that could be carried out in a creative way . One of these ideas started as having a spa , then it became a place to rest from work , then in a place where they could learn , finally I
ended up being a library with a meditation space where employees could go and take a book or look the garden at some point in their work day . Each one would participate and donate a book .
The impact of using this tool , fist individually and then as a group , to make a change in organization was great . They liked the workshop a lot . There were many things that everyone could do from their role , for example the secretary of the area proposed to put together a mural with the birthday of everyone in the area .
Whenever I did an exercise that way , it seemed like a useful tool . But learning the whole process of design thinking and the key that is to visualize first has given me an idea of how to include several tools in my work , starting with visualizing the change or the new reality and combining it with other tools like storytelling and mind mapping , to return the ideas of the participants in more concrete things and be a point of departure in my workshops .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maria Quispe"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13210 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | StoryTelling
Growing up my parents were very strict with regards to my overall diet and health , my mom would ensure that I receive all necessary nutrients and proteins through my diet . I hail from a small town in Kolkata where we would consume meat on a daily basis , fish was our staple food , and since we lived in a colony where there was an abundance of poultry and animal butchering farms , we would often eat chicken , lamb , beef , pork , etc . As a kid growing up I witnessed many animals being treated in a very cruel manner and would not be nurtured properly and would eventually be killed by the butchers in a very barbaric manner which made me very uncomfortable but I did n't have any choice as I was dependent on my parents and did n't have any say in this matter . After completing my education , I moved out of my hometown and secured a job in Hyderabad . Due to my hectic work schedule , I fell really sick as I was not able to allocate my time to take care of my health that is when my doctor suggested cutting out my meat intake and looking out for protein - rich alternatives , and then I came across plant - based foods which replicate the taste and texture of meat , after doing further research on this I was introduced to veganism on the internet and I gradually turned vegan . Taking this step made me realize that a vegan - based diet is a much healthier alternative and also an environment - friendly option . This motivated me to come up with a product that offers mock meat bites which are After doing research on vegan - friendly meat and making the final product , I started posting my idea and product on social media and got a very positive response from the vegan community and my potential customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: StoryTelling
Growing up my parents were very strict with regards to my overall diet and health , my mom would ensure that I receive all necessary nutrients and proteins through my diet . I hail from a small town in Kolkata where we would consume meat on a daily basis , fish was our staple food , and since we lived in a colony where there was an abundance of poultry and animal butchering farms , we would often eat chicken , lamb , beef , pork , etc . As a kid growing up I witnessed many animals being treated in a very cruel manner and would not be nurtured properly and would eventually be killed by the butchers in a very barbaric manner which made me very uncomfortable but I did n't have any choice as I was dependent on my parents and did n't have any say in this matter . After completing my education , I moved out of my hometown and secured a job in Hyderabad . Due to my hectic work schedule , I fell really sick as I was not able to allocate my time to take care of my health that is when my doctor suggested cutting out my meat intake and looking out for protein - rich alternatives , and then I came across plant - based foods which replicate the taste and texture of meat , after doing further research on this I was introduced to veganism on the internet and I gradually turned vegan . Taking this step made me realize that a vegan - based diet is a much healthier alternative and also an environment - friendly option . This motivated me to come up with a product that offers mock meat bites which are After doing research on vegan - friendly meat and making the final product , I started posting my idea and product on social media and got a very positive response from the vegan community and my potential customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge :
Storytelling is a great tool that I use all the time . I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances .
When I work with seniors , we share stories for different reasons . Often , they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes .
I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application :
I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non - empathetic , rigid structure .
I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ”
I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a
brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter .
Insight & Approach :
Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support .
She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So , I told this story to the agency , and I think it had a big impact on people there . The policies are being revaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good .
This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge :
Storytelling is a great tool that I use all the time . I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances .
When I work with seniors , we share stories for different reasons . Often , they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes .
I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application :
I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non - empathetic , rigid structure .
I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ”
I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a
brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter .
Insight & Approach :
Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support .
She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So , I told this story to the agency , and I think it had a big impact on people there . The policies are being revaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good .
This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11555 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Map
1 . Challenge :
I was leading a team of Software engineers where the team was responsible for enhancing & maintaining a very complex Application catering to a leading Financial Services Customer .
Considering the complex nature of the application and given that application was built incrementally over the decades , it was imperative that we need to not only have a very robust Knowledge Management System in place but also to have a good adoption by all the stakeholders to ensure high quality & timely enhancement or maintenance of the application .
With the above stated objective , we invested in setting up a Knowledge Management System and also conducted awareness sessions with the team members .
But , after 6 months of rolling out the Knowledge Management portal , we observed following –
a ) The adoption or usage of the KM tool among the team members was very low b ) And there were huge Quality issues in the Delivery due to lack of Knowledge
Hence , we set out to understand the Root Cause of Low Usage of Knowledge Management Tool leading to low Quality of Delivery .
2 . Tool Selection :
For the challenge mentioned above , I zeroed down to one specific tool – Mindmapping .
What is Mindmapping Mind mapping is simply the method for creating a visual map of your thoughts in mind . Mind mapping is formalized by Tony Buzan . A definition of mind mapping is :
“ Graphical technique for visualizing connections between several ideas or pieces of information . Each idea or fact is written down and then linked by lines or curves to its major or minor ( or following or previous ) idea or fact , thus creating a web of relationships ”
Another definition from the Mind Map book by Tony Buzan :
“ The Mind Map ® is an expression of Radiant Thinking and is therefore a natural function of the human mind . It is a powerful graphic technique which provides a universal key to unlocking the potential of the brain . The Mind Map can be applied to every aspect of life where improved learning and clearer thinking will enhance human performance . The Mind Map has four essential characteristics :
• The subject of attention is crystallized in a central image .
• The main themes of the subject radiate from the central image on branches .
• Branches hold a key image / word printed on the associated line – details radiate out .
• The branches form a connected nodal structure . ”
Why I selected Mindmapping Tool for the mentioned challenge
I selected MIndmap tool for following reasons –
a ) Mind Map Structures large information
Mind maps can store and structure vast amounts of information . They display hierarchy , show relationships between individual ideas and enable you to see the “ big picture ” at a glance .
b ) Mind Map enhances Productivity
Mind mapping enables you to learn faster , communicate more efficiently and brainstorm more effectively .
c ) Mind Map improves memory & recall
Mind maps present information visually . They feature a number of powerful mental triggers such as images , colors , shapes and connections which help our brain process and memorize large amounts of information .
3 . Application :
We employed the following approach ( while applying the Mindmapping method )
Pre - Setup Done
Huddled the team members from each Skill Centres ( who are expected to use KM Tool )
Set up Empty Chart Papers on the walls of a Conference room and provided coloured sketch pens to each participants
Requested each participant to use 1 Chart Paper each
Next , we requested each participant to depict their thought on how they perceive the Knowledge Portal using Mind Mapping technique ( through following 4 steps )
Step 1 – Each of them to Start in the middle of their respective Chart Paper by mentioning the Central Idea which they first conjure of when thinking about Knowledge Management .
Step 2 – Next , they should mention / represent sub topics relevant to Knowledge managent
Step 3 – Add relevant details to each sub - topic wherever required ( and the information could be in any form – Picture , text etc )
Step 4 – Make connections to each of the Subtopics , representing the relationship between the Central Idea & various sub - topics .
Step 5 – As the Final step , we requested each member to give a ranking to each subtopic as per their assessment of the relative order of importance of the subtopics .
4 . Insight :
The key insight drawn from this exercise is following –
We were able to extract many key information on
a ) What is really expected by users from Knowledge Management Portal b ) What is that missing from the current KM portal
And How Mind mapping helped us to gather or elicit required input –
a ) As each users were asked to develop their own Mind Map , they were not influenced
by other ’s view / opinion ( avoiding the pitfall of GroupThinking )
b ) As each users were asked to express their opinion in free form format , they were
not hindered by their limitation of ‘ Language Expression ’ or ‘ Writing Skills ’
And at the end , we applied the convergence of the outcome from the Brainstorming using Mindmapping with the Design Thinking to come up with a precise definition of the Problem and subsequent solution to the same ( keeping the end user at the centre of the whole exercise )
5 . Approach :
As a team , we immensely benefitted from the whole exercise in terms of redefining the Core Problem statement & devising a solution for the same ( while keeping the end user at the centre of the whole exercise ) .
6 months after applying the necessary corrective actions identified through Design Thinking ( using the mindmapping tool ) , we noticed significant increase in the adoption / usage of the Knowledge Management Portal by the team which eventually resulted in lower Quality issues in our Delivery .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Map
1 . Challenge :
I was leading a team of Software engineers where the team was responsible for enhancing & maintaining a very complex Application catering to a leading Financial Services Customer .
Considering the complex nature of the application and given that application was built incrementally over the decades , it was imperative that we need to not only have a very robust Knowledge Management System in place but also to have a good adoption by all the stakeholders to ensure high quality & timely enhancement or maintenance of the application .
With the above stated objective , we invested in setting up a Knowledge Management System and also conducted awareness sessions with the team members .
But , after 6 months of rolling out the Knowledge Management portal , we observed following –
a ) The adoption or usage of the KM tool among the team members was very low b ) And there were huge Quality issues in the Delivery due to lack of Knowledge
Hence , we set out to understand the Root Cause of Low Usage of Knowledge Management Tool leading to low Quality of Delivery .
2 . Tool Selection :
For the challenge mentioned above , I zeroed down to one specific tool – Mindmapping .
What is Mindmapping Mind mapping is simply the method for creating a visual map of your thoughts in mind . Mind mapping is formalized by Tony Buzan . A definition of mind mapping is :
“ Graphical technique for visualizing connections between several ideas or pieces of information . Each idea or fact is written down and then linked by lines or curves to its major or minor ( or following or previous ) idea or fact , thus creating a web of relationships ”
Another definition from the Mind Map book by Tony Buzan :
“ The Mind Map ® is an expression of Radiant Thinking and is therefore a natural function of the human mind . It is a powerful graphic technique which provides a universal key to unlocking the potential of the brain . The Mind Map can be applied to every aspect of life where improved learning and clearer thinking will enhance human performance . The Mind Map has four essential characteristics :
• The subject of attention is crystallized in a central image .
• The main themes of the subject radiate from the central image on branches .
• Branches hold a key image / word printed on the associated line – details radiate out .
• The branches form a connected nodal structure . ”
Why I selected Mindmapping Tool for the mentioned challenge
I selected MIndmap tool for following reasons –
a ) Mind Map Structures large information
Mind maps can store and structure vast amounts of information . They display hierarchy , show relationships between individual ideas and enable you to see the “ big picture ” at a glance .
b ) Mind Map enhances Productivity
Mind mapping enables you to learn faster , communicate more efficiently and brainstorm more effectively .
c ) Mind Map improves memory & recall
Mind maps present information visually . They feature a number of powerful mental triggers such as images , colors , shapes and connections which help our brain process and memorize large amounts of information .
3 . Application :
We employed the following approach ( while applying the Mindmapping method )
Pre - Setup Done
Huddled the team members from each Skill Centres ( who are expected to use KM Tool )
Set up Empty Chart Papers on the walls of a Conference room and provided coloured sketch pens to each participants
Requested each participant to use 1 Chart Paper each
Next , we requested each participant to depict their thought on how they perceive the Knowledge Portal using Mind Mapping technique ( through following 4 steps )
Step 1 – Each of them to Start in the middle of their respective Chart Paper by mentioning the Central Idea which they first conjure of when thinking about Knowledge Management .
Step 2 – Next , they should mention / represent sub topics relevant to Knowledge managent
Step 3 – Add relevant details to each sub - topic wherever required ( and the information could be in any form – Picture , text etc )
Step 4 – Make connections to each of the Subtopics , representing the relationship between the Central Idea & various sub - topics .
Step 5 – As the Final step , we requested each member to give a ranking to each subtopic as per their assessment of the relative order of importance of the subtopics .
4 . Insight :
The key insight drawn from this exercise is following –
We were able to extract many key information on
a ) What is really expected by users from Knowledge Management Portal b ) What is that missing from the current KM portal
And How Mind mapping helped us to gather or elicit required input –
a ) As each users were asked to develop their own Mind Map , they were not influenced
by other ’s view / opinion ( avoiding the pitfall of GroupThinking )
b ) As each users were asked to express their opinion in free form format , they were
not hindered by their limitation of ‘ Language Expression ’ or ‘ Writing Skills ’
And at the end , we applied the convergence of the outcome from the Brainstorming using Mindmapping with the Design Thinking to come up with a precise definition of the Problem and subsequent solution to the same ( keeping the end user at the centre of the whole exercise )
5 . Approach :
As a team , we immensely benefitted from the whole exercise in terms of redefining the Core Problem statement & devising a solution for the same ( while keeping the end user at the centre of the whole exercise ) .
6 months after applying the necessary corrective actions identified through Design Thinking ( using the mindmapping tool ) , we noticed significant increase in the adoption / usage of the Knowledge Management Portal by the team which eventually resulted in lower Quality issues in our Delivery .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21187 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge
My organization planned to revamp the staff innovation program with the key focus on transforming the culture . In a recent engagement survey , most staff members stated that the current culture was based on fear with no autonomy for the more junior staff . Crowdsourcing ideas from this segment would be difficult as no one dared to give their ideas sans getting ridiculed or reprimanded by their superiors . The challenge then was to create a program that would address these issues faced by staff such as removing barriers for idea generation and providing more autonomy for their decisions .
2 . Selection and Application
The Learning Launch was the ideal platform to test the ideas . From the engagement survey , we already gathered key assumptions that would be tested in the Learning Launch , namely the barriers to generate ideas ( fear , poor incentives and lack of recognition ) and the lack of autonomy to provide the idea without consultation of their superior or upper management .
The Learning Launch was conducted at the Annual Learning Festival and we created an Innovation Booth for staff members to :
solve problems ( which were sourced from upper management ) submit their own problems and solutions
Each submission of solutions/ problems was incentivized with a gift voucher . We also communicated that this was meant to be fun , allowing most of the staff members to be put at ease when providing their inputs . The innovation booth was designed with the key assumptions in mind . The data gathered ( the problems and solutions collected ) as well as the observations by the innovation task force ( reasons why they were reluctant to submit their problems/ solutions ) were analyzed and mostly confirmed our hypothesis , that the learning culture in the organization was poor and needed to be transformed drastically .
3 . Insight
The insights gathered from the Learning Launch were very useful . Using the Learning Festival as a cover , the innovation booth did not feel out of place ( just one of the many booths in the Learning Festival ) and staff members did not fear ( as much ) submitting the ideas or problems they had in the workplace . Guised as a fun and incentivized suggestion channel , staff members were observed to be full of ideas , confirming our hypothesis that the culture of fear had hampered the idea generation from our staff .
We also managed to observe how incentives played a role in motivating staff members to submit their problems/ solutions . It was not a large gift voucher ( $ 1SGD ) but it did make a difference for a certain segment of staff , especially those competitive ones .
There were also staff members who had grievances to air but had no channel to state them until now . Most of them seized the opportunity to share their issues and did not really care for the monetary incentive .
Lastly , there was also a segment of staff members who were not interested in giving any inputs but enjoyed browsing the submitted solutions and problems . The innovation task force noted this as silent majority , which was also observed in other research papers on innovation . The research had stated that if the innovation program were to reach out to 10 % of the workforce , it would have been successful . This was an important insight when calibrating our performance indicators moving forward .
4 . Approach
The Learning Launch approach would still be the ideal tool moving forward . However , the approach would be different . With the insights gathered from the 1st Learning Launch , the innovation task force would probably try out a different mode of crowdsourcing ideas from the staff but in a more permanent tool , like an Idea Crowdsource Engine . This engine will allow staff members to post their ideas , comment , up - vote , refine and volunteer their resources for good ideas . Essentially the same methodology as the innovation booth described earlier , but now automated and online .
Gamification principles will replace the monetary incentives provided previously , with the end goal being a highly motivated workforce that have full autonomy to form teams to deal with ideas/ issues with little or no instruction from upper management .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge
My organization planned to revamp the staff innovation program with the key focus on transforming the culture . In a recent engagement survey , most staff members stated that the current culture was based on fear with no autonomy for the more junior staff . Crowdsourcing ideas from this segment would be difficult as no one dared to give their ideas sans getting ridiculed or reprimanded by their superiors . The challenge then was to create a program that would address these issues faced by staff such as removing barriers for idea generation and providing more autonomy for their decisions .
2 . Selection and Application
The Learning Launch was the ideal platform to test the ideas . From the engagement survey , we already gathered key assumptions that would be tested in the Learning Launch , namely the barriers to generate ideas ( fear , poor incentives and lack of recognition ) and the lack of autonomy to provide the idea without consultation of their superior or upper management .
The Learning Launch was conducted at the Annual Learning Festival and we created an Innovation Booth for staff members to :
solve problems ( which were sourced from upper management ) submit their own problems and solutions
Each submission of solutions/ problems was incentivized with a gift voucher . We also communicated that this was meant to be fun , allowing most of the staff members to be put at ease when providing their inputs . The innovation booth was designed with the key assumptions in mind . The data gathered ( the problems and solutions collected ) as well as the observations by the innovation task force ( reasons why they were reluctant to submit their problems/ solutions ) were analyzed and mostly confirmed our hypothesis , that the learning culture in the organization was poor and needed to be transformed drastically .
3 . Insight
The insights gathered from the Learning Launch were very useful . Using the Learning Festival as a cover , the innovation booth did not feel out of place ( just one of the many booths in the Learning Festival ) and staff members did not fear ( as much ) submitting the ideas or problems they had in the workplace . Guised as a fun and incentivized suggestion channel , staff members were observed to be full of ideas , confirming our hypothesis that the culture of fear had hampered the idea generation from our staff .
We also managed to observe how incentives played a role in motivating staff members to submit their problems/ solutions . It was not a large gift voucher ( $ 1SGD ) but it did make a difference for a certain segment of staff , especially those competitive ones .
There were also staff members who had grievances to air but had no channel to state them until now . Most of them seized the opportunity to share their issues and did not really care for the monetary incentive .
Lastly , there was also a segment of staff members who were not interested in giving any inputs but enjoyed browsing the submitted solutions and problems . The innovation task force noted this as silent majority , which was also observed in other research papers on innovation . The research had stated that if the innovation program were to reach out to 10 % of the workforce , it would have been successful . This was an important insight when calibrating our performance indicators moving forward .
4 . Approach
The Learning Launch approach would still be the ideal tool moving forward . However , the approach would be different . With the insights gathered from the 1st Learning Launch , the innovation task force would probably try out a different mode of crowdsourcing ideas from the staff but in a more permanent tool , like an Idea Crowdsource Engine . This engine will allow staff members to post their ideas , comment , up - vote , refine and volunteer their resources for good ideas . Essentially the same methodology as the innovation booth described earlier , but now automated and online .
Gamification principles will replace the monetary incentives provided previously , with the end goal being a highly motivated workforce that have full autonomy to form teams to deal with ideas/ issues with little or no instruction from upper management .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15212 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project : Be.healthy
Interviewer Name : Anjali Rajput
Lupe King
Jose Luis
Jose Luis Interviewee Name : David Rubin
Interviewer Pin No . : 51,00,23,0 Interviewee Pin No . : 342998677810
Team:5 Date:15 - 09 - 2021
Introduction : ( Define the questions )
Questions ( Minimum of 5 ): 1.what is be.healty ? 2.How does it work ? 3.what makes it different from other healthcare apps ? 4.How is it available for the customers ? 5.Do you think the public could accept this ?
Answers :
1 . It is an online health consultation service . 2 . It works as a online healthcare service . which is available to everyone . 3 . Many apps does this but be.healty provides you very sophisticated
psychiatrists which is incredibly expensive outside . We also provide medicines on doctors prescription at deliver it to your doorstep .
4 . It could be easily available in playstore for android users and in app store
for the apple users .
5 . Yes , because it ’s very less expensive and consultation is at their doorstep .
The app is also very user friendly .
Get to know the entire story : ( Which questions help to understand the hopes , fears and motivations of the interviewers )
Questions ( Minimum of 5 ): 6.Do you think the app really helps you with healthcare ? 7.what are the different features ? 8.does it require the network connectivity ? 9.are all the healtcare sessions available for free or we need to have any other subscription ? 10.is it safe ?
Answers :
6 . Yes , because the doctors are well known for their work and we also
provide medicines accordingly .
7 . It comes up with live calls through skype , facetime etc . as per time
scheduled by you , and also recommend you the activites like medition for a good living .
8 . Yes , it requires network connectivity for online live calls consultation and
all also to use the app .
9 . Yes , there is a monthly subscrion and yearly subscriptions for user to
choose their own plan to consult the doctors in the live calls although some basic sessions are available for free .
10 . Yes it is completely safe to use very secured and user friendly app at
most benefits user could get with one subscription and provides security to your data by end to encryption .
Conclusion : ( Explain what happens with the answers and thank the Interviewee for the discussion ) We are very excited to launch the product and hope that people like it We are ready to serve the needs of our users . • Created with kinds of public interests in mind . • We understand the needs of users and launch . Thank you with the information it will help me with my reviews .
| EMAIL:
ID_NUM: 51,00,23,0, 342998677810
NAME_STUDENT: Anjali Rajput, Lupe King, Jose Luis, Jose Luis, David Rubin
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project : Be.healthy
Interviewer Name : Anjali Rajput
Lupe King
Jose Luis
Jose Luis Interviewee Name : David Rubin
Interviewer Pin No . : 51,00,23,0 Interviewee Pin No . : 342998677810
Team:5 Date:15 - 09 - 2021
Introduction : ( Define the questions )
Questions ( Minimum of 5 ): 1.what is be.healty ? 2.How does it work ? 3.what makes it different from other healthcare apps ? 4.How is it available for the customers ? 5.Do you think the public could accept this ?
Answers :
1 . It is an online health consultation service . 2 . It works as a online healthcare service . which is available to everyone . 3 . Many apps does this but be.healty provides you very sophisticated
psychiatrists which is incredibly expensive outside . We also provide medicines on doctors prescription at deliver it to your doorstep .
4 . It could be easily available in playstore for android users and in app store
for the apple users .
5 . Yes , because it ’s very less expensive and consultation is at their doorstep .
The app is also very user friendly .
Get to know the entire story : ( Which questions help to understand the hopes , fears and motivations of the interviewers )
Questions ( Minimum of 5 ): 6.Do you think the app really helps you with healthcare ? 7.what are the different features ? 8.does it require the network connectivity ? 9.are all the healtcare sessions available for free or we need to have any other subscription ? 10.is it safe ?
Answers :
6 . Yes , because the doctors are well known for their work and we also
provide medicines accordingly .
7 . It comes up with live calls through skype , facetime etc . as per time
scheduled by you , and also recommend you the activites like medition for a good living .
8 . Yes , it requires network connectivity for online live calls consultation and
all also to use the app .
9 . Yes , there is a monthly subscrion and yearly subscriptions for user to
choose their own plan to consult the doctors in the live calls although some basic sessions are available for free .
10 . Yes it is completely safe to use very secured and user friendly app at
most benefits user could get with one subscription and provides security to your data by end to encryption .
Conclusion : ( Explain what happens with the answers and thank the Interviewee for the discussion ) We are very excited to launch the product and hope that people like it We are ready to serve the needs of our users . • Created with kinds of public interests in mind . • We understand the needs of users and launch . Thank you with the information it will help me with my reviews .
### Output: | {
"EMAIL": [],
"ID_NUM": [
"51,00,23,0",
"342998677810"
],
"NAME_STUDENT": [
"Anjali Rajput",
"Lupe King",
"Jose Luis",
"Jose Luis",
"David Rubin"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9460 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using story telling technique to persuade the service providers and convince
them from committing societal wrong doings
Selection & Challenges
Storytelling is basically a tool we at times use in daily lives even without having proper knowledge of
the design thinking tools . Our society has plenty of people with varied set of knowledge . Still many a
times we do fail at understanding simple things . For me I always take part for the right thing even
without the knowledge of what might later be the consequences , because I believe if we commit to the
right no one can drag us down . Thus , for the reason all my close friends , colleagues share their
personal problems , issues with me and also their happy moments wherein I try to help them out and
also at times by encouraging them positively by sharing how I did overcome that particular challenge
in life . Now I am going to share with all you how my storytelling method did help one of my close
friends in saving extra bucks .
Applications
I have a story where I used storytelling technique to persuade a television service provider to change
their way of operating and also not misguide customers and charge unreasonable sums without even
providing a detailed bill or specified price of the repair parts that they used in the repair .
One fine day we few friends have agreed to meet at the home of one of our colleagues . After we got
there , we knew it was some problem remains on her television and she called the service provider
and they 'll meet and patch it at any time . Soon the repair was done and he paid a whooping sum of
money that did not seem right to me so I stopped my friend paying it . He requested the service
provider to have the right bill along with the price chart showing the quality of the repair items he used
I had this idea of storytelling .
Insights and Methodology
Often , I feel we have to be little firm with people to get them to realize what is right . That 's why I asked
that person to sit down and I made him understand what was wrong with him . Here 's the story I told
him to persuade us that we had some flaw in our RO filter one fine day , so we also called the service
provider that he did exactly the same way you do today . Thus , what I did was I asked him to display
me the name of the goods they are using so that I can check the amount of those products online and
to my shock costs they 're half the one they 've given in the bill . Then what I did was I asked them to
call senior for whom they initially rejected but they said that if I have any issue in my RO , they will
provide me complete one - year service for free . But I instantly declined and told him I do n't need a full-
year service free I just need the right amount of money then he said they 're bringing big amount of
goods and he ca n't give me the original price . We had a huge argument about this afterwards and I
comprehended that they are not the right people .
And I called boss on my side by locating the number online and asking them What 's the service
provider doing and how he paid big extra money from us and what we told him to do , he did n't even
call senior officials . So , then he invited us to come to the office to think about the matter . Office was
close to our home so we flew there and said what was going on and they said we did n't encourage
such activities that they showed us the right prices and said that one of the things Editions are given
to all of the remaining workforce . Then I told him to give us an appropriate bill and also to keep tabs
on their employees and take customer reviews in knowledge to fix all of these .
And it wo n't deceive the consumers . And I think this has an effect on them and they 're not going to
repeat those acts again .
This worked very well with these providers also in place of my colleague they promptly gave us a right
bill and said sorry for much of what they did today but we tried to make sure to whine about them
though and ask their businesses to take customer reviews and they provide service .
That little story did quite a lot of good . I did n't had much idea about this story telling before using this
resource it will allow me to plan and think tales that will allow me present my thoughts and illustrate
them best .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using story telling technique to persuade the service providers and convince
them from committing societal wrong doings
Selection & Challenges
Storytelling is basically a tool we at times use in daily lives even without having proper knowledge of
the design thinking tools . Our society has plenty of people with varied set of knowledge . Still many a
times we do fail at understanding simple things . For me I always take part for the right thing even
without the knowledge of what might later be the consequences , because I believe if we commit to the
right no one can drag us down . Thus , for the reason all my close friends , colleagues share their
personal problems , issues with me and also their happy moments wherein I try to help them out and
also at times by encouraging them positively by sharing how I did overcome that particular challenge
in life . Now I am going to share with all you how my storytelling method did help one of my close
friends in saving extra bucks .
Applications
I have a story where I used storytelling technique to persuade a television service provider to change
their way of operating and also not misguide customers and charge unreasonable sums without even
providing a detailed bill or specified price of the repair parts that they used in the repair .
One fine day we few friends have agreed to meet at the home of one of our colleagues . After we got
there , we knew it was some problem remains on her television and she called the service provider
and they 'll meet and patch it at any time . Soon the repair was done and he paid a whooping sum of
money that did not seem right to me so I stopped my friend paying it . He requested the service
provider to have the right bill along with the price chart showing the quality of the repair items he used
I had this idea of storytelling .
Insights and Methodology
Often , I feel we have to be little firm with people to get them to realize what is right . That 's why I asked
that person to sit down and I made him understand what was wrong with him . Here 's the story I told
him to persuade us that we had some flaw in our RO filter one fine day , so we also called the service
provider that he did exactly the same way you do today . Thus , what I did was I asked him to display
me the name of the goods they are using so that I can check the amount of those products online and
to my shock costs they 're half the one they 've given in the bill . Then what I did was I asked them to
call senior for whom they initially rejected but they said that if I have any issue in my RO , they will
provide me complete one - year service for free . But I instantly declined and told him I do n't need a full-
year service free I just need the right amount of money then he said they 're bringing big amount of
goods and he ca n't give me the original price . We had a huge argument about this afterwards and I
comprehended that they are not the right people .
And I called boss on my side by locating the number online and asking them What 's the service
provider doing and how he paid big extra money from us and what we told him to do , he did n't even
call senior officials . So , then he invited us to come to the office to think about the matter . Office was
close to our home so we flew there and said what was going on and they said we did n't encourage
such activities that they showed us the right prices and said that one of the things Editions are given
to all of the remaining workforce . Then I told him to give us an appropriate bill and also to keep tabs
on their employees and take customer reviews in knowledge to fix all of these .
And it wo n't deceive the consumers . And I think this has an effect on them and they 're not going to
repeat those acts again .
This worked very well with these providers also in place of my colleague they promptly gave us a right
bill and said sorry for much of what they did today but we tried to make sure to whine about them
though and ask their businesses to take customer reviews and they provide service .
That little story did quite a lot of good . I did n't had much idea about this story telling before using this
resource it will allow me to plan and think tales that will allow me present my thoughts and illustrate
them best .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19429 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
By : Fabian Jones
Challenge :
As part of my role as facilitator and team coach , I had the opportunity to work with people in charge of customer service at the cable transport company “ ZOlie ” in Bolivia .
The challenge it was based in developing new behaviors that generate greater quality in customer service for this transport service . The managers identified the need to give a magical touch to the perspective of such a unique form of transport . Users travel through the sky , suspended by air , with the most spectacular view of the city , however , the routine of the care process they receive and the lack of attitude they experience , take away the importance of the service and , in many cases , it was identified that the flow of use of the means of transport suffered a considerable decrease .
Selection :
One tool that was very useful in the process was Storytelling , since it was perfectly suited to the logic of highlighting film - worthy situations . Reinforce the way of telling magnificent and unusual experiences . Share experiences from a different perspective , highlighting situations that go unnoticed and subtract magic from the adventure of touring the city from the sky .
“ I think the narrative helps leaders in terms of strategy because it makes it simple , it can be counted , it gives color , life , character and plot to the strategy and allows the production line worker to the vice president of marketing to understand equally . What we are trying to do . ” ( Fabian Jones )
Application :
The tool was applied from two perspectives . The first had to do with a message to open the sessions by the company 's top manager , who , through video , told the story of flying over the city from a creative perspective . Like a child who realizes his dream of having wings , like a child who realizes his dream of having super powers , like a child who realizes his dream of reaching from one place to another as if by magic .
A second perspective arose from the work of the workshop participants themselves , who forming groups and using a Storyboard template , created magical stories related to the way in which users make their dreams come true . Simple and everyday things transformed into magic . I would like to share an example photograph .
Insight :
The application generated a lot of learning . The power of storytelling changed people 's perspectives . From the drawings created , the narrators told incredible , motivating and innovative stories . Greater awareness of the importance of service quality was achieved . It was no longer a matter of managers demanding that people act in a certain way . Now it 's about being part of history .
Approach :
I consider the tool to be very versatile because it is based on adaptability to the particularities of people , companies and products or services . In my opinion , the number of possibilities is infinite . I consider that , for future interventions with this tool , there must always be a clear adaptation of the expected objectives . It is a tool that allows custom experiences to be developed .
| EMAIL:
ID_NUM:
NAME_STUDENT: Fabian Jones
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
By : Fabian Jones
Challenge :
As part of my role as facilitator and team coach , I had the opportunity to work with people in charge of customer service at the cable transport company “ ZOlie ” in Bolivia .
The challenge it was based in developing new behaviors that generate greater quality in customer service for this transport service . The managers identified the need to give a magical touch to the perspective of such a unique form of transport . Users travel through the sky , suspended by air , with the most spectacular view of the city , however , the routine of the care process they receive and the lack of attitude they experience , take away the importance of the service and , in many cases , it was identified that the flow of use of the means of transport suffered a considerable decrease .
Selection :
One tool that was very useful in the process was Storytelling , since it was perfectly suited to the logic of highlighting film - worthy situations . Reinforce the way of telling magnificent and unusual experiences . Share experiences from a different perspective , highlighting situations that go unnoticed and subtract magic from the adventure of touring the city from the sky .
“ I think the narrative helps leaders in terms of strategy because it makes it simple , it can be counted , it gives color , life , character and plot to the strategy and allows the production line worker to the vice president of marketing to understand equally . What we are trying to do . ” ( Fabian Jones )
Application :
The tool was applied from two perspectives . The first had to do with a message to open the sessions by the company 's top manager , who , through video , told the story of flying over the city from a creative perspective . Like a child who realizes his dream of having wings , like a child who realizes his dream of having super powers , like a child who realizes his dream of reaching from one place to another as if by magic .
A second perspective arose from the work of the workshop participants themselves , who forming groups and using a Storyboard template , created magical stories related to the way in which users make their dreams come true . Simple and everyday things transformed into magic . I would like to share an example photograph .
Insight :
The application generated a lot of learning . The power of storytelling changed people 's perspectives . From the drawings created , the narrators told incredible , motivating and innovative stories . Greater awareness of the importance of service quality was achieved . It was no longer a matter of managers demanding that people act in a certain way . Now it 's about being part of history .
Approach :
I consider the tool to be very versatile because it is based on adaptability to the particularities of people , companies and products or services . In my opinion , the number of possibilities is infinite . I consider that , for future interventions with this tool , there must always be a clear adaptation of the expected objectives . It is a tool that allows custom experiences to be developed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Fabian Jones"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping A mind map is a diagram used to visually organize information . A mind map is hierarchical and shows relationships among pieces of the whole . ] It is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas .
Mind maps can also be drawn by hand , either as " notes " during a lecture , meeting or planning session , for example , or as higher quality pictures when more time is available . Mind maps are considered to be a type of spider diagram . A similar concept in the 1970s was " idea sun bursting " .
Application :
Mind - mapping software can be used to organize large amounts of information , combining spatial organization , dynamic hierarchical structuring and node folding . Software packages can extend the concept of mind - mapping by allowing individuals to map more than thoughts and ideas with information on their computers and the Internet , like spreadsheets , documents , Internet sites and images.[16 ] It has been suggested that mind - mapping can improve learning / study efficiency up to 15 % over conventional note - taking .
MIND MAPPING CHART
Mind mapping has many applications in personal , family , educational , and business situations , including note taking , brainstorming ( wherein ideas are inserted into the map radially around the centre node , without the implicit prioritization that comes from hierarchical or sequential arrangements , and wherein grouping and organizing is reserved for later stages ) .
Approach :
summarizing , as a mnemonic technique , or to sort out a complicated idea . Mind maps are also promoted as a way of collaborating in colour pen creativity sessions . Mind maps can be employed for problem solving , framework design , individual expression of creativity .
Insight :
Mindtools are computer applications that necessarily engage learners in thinking about the content they are studying when they are used to represent what the learners know ( Jonassen , 1996 ) . In past decades , graphical Mindtools have been widely employed in educational settings . Most graphical Mindtools , such as Inspiration , are commercial products . In this study , the mind mapping tool that was adopted for conducting the creative learning tasks was selected for several reasons . First , it is shareware , which is important for schools and students who can not afford to purchase commercial products . Second , it provides user interfaces in several languages , including Chinese . Third , it provides a facility to rearrange the layout of the nodes and corresponding links created by the learners , which is very helpful to students in presenting their ideas during the creative and innovative thinking process since they do not need to worry about the appearance of the mind maps . In addition , these mind mapping tools have been adopted by researchers for making business plans of enterprises via the brainstorming process ( Lanchwathanakorn , 2011 ; Liu , Lin , Jian , & Liou , 2012 ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping A mind map is a diagram used to visually organize information . A mind map is hierarchical and shows relationships among pieces of the whole . ] It is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas .
Mind maps can also be drawn by hand , either as " notes " during a lecture , meeting or planning session , for example , or as higher quality pictures when more time is available . Mind maps are considered to be a type of spider diagram . A similar concept in the 1970s was " idea sun bursting " .
Application :
Mind - mapping software can be used to organize large amounts of information , combining spatial organization , dynamic hierarchical structuring and node folding . Software packages can extend the concept of mind - mapping by allowing individuals to map more than thoughts and ideas with information on their computers and the Internet , like spreadsheets , documents , Internet sites and images.[16 ] It has been suggested that mind - mapping can improve learning / study efficiency up to 15 % over conventional note - taking .
MIND MAPPING CHART
Mind mapping has many applications in personal , family , educational , and business situations , including note taking , brainstorming ( wherein ideas are inserted into the map radially around the centre node , without the implicit prioritization that comes from hierarchical or sequential arrangements , and wherein grouping and organizing is reserved for later stages ) .
Approach :
summarizing , as a mnemonic technique , or to sort out a complicated idea . Mind maps are also promoted as a way of collaborating in colour pen creativity sessions . Mind maps can be employed for problem solving , framework design , individual expression of creativity .
Insight :
Mindtools are computer applications that necessarily engage learners in thinking about the content they are studying when they are used to represent what the learners know ( Jonassen , 1996 ) . In past decades , graphical Mindtools have been widely employed in educational settings . Most graphical Mindtools , such as Inspiration , are commercial products . In this study , the mind mapping tool that was adopted for conducting the creative learning tasks was selected for several reasons . First , it is shareware , which is important for schools and students who can not afford to purchase commercial products . Second , it provides user interfaces in several languages , including Chinese . Third , it provides a facility to rearrange the layout of the nodes and corresponding links created by the learners , which is very helpful to students in presenting their ideas during the creative and innovative thinking process since they do not need to worry about the appearance of the mind maps . In addition , these mind mapping tools have been adopted by researchers for making business plans of enterprises via the brainstorming process ( Lanchwathanakorn , 2011 ; Liu , Lin , Jian , & Liou , 2012 ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21956 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection — Learning Launch
Challenge
The release of GDPR compliance guidelines acted upon with the usual corporate lethargy seemed to be the perfect recipe for disaster for a large Media and Entertainment firm that had noticeable web presence through it ’s proprietary web properties within the European Union region . With a consolidated list of web properties across the entire group in front of us , the severity of the time constraint to ensure that all web properties become GDPR compliant and test all of them for stability was soon realised . Since the consolidated list also held vendor details , we noticed two major trends,1 ) Different vendors serviced archaic web properties that belonged to a single vertical , partly explaining the low footfall on these web properties and 2 ) Vendors continued to service websites that were no longer required , which lead to wasteful expenditure of money and effort that could potentially be saved .
Approach & Selection
With the opportunity to kill two birds with a single stone , the first step was to formalize a problem statement to focus our efforts upon . At the outset , we required any potential solution to ensure that all web properties under the scope of the solution were GDPR - compliant and also be able to house all the web properties under a single , unified structure in order to reduce operational expense to a large extent . After having cycled through many potential solutions that met our design criteria , it was critical that the solution we chose to implement met or enhanced the needs of the end - users as well which is why as part of the second step , a carefully curated user base was interviewed on the issues they faced while interacting with the current solution which gave us additional design criteria on the customer and execution front as well as confirmed the strength of the idea - fit dynamic
Given the time constraint , it would be unwise to arbitrarily select a web property to undergo renovation and be tested for it ’s stability under the new solution . Instead , it made sense to place small bets by testing websites that were not as popular and were not as taxing from a technical specification standpoint . This step would give us a chance to test our assumptions upon which the solution was built and help us get buy - in from the sceptical senior executives overlooking this particular transformation
Application
Learning launch is a tool that is used to quickly test an idea and it ’s real - world potential as well .
To kick off the learning launch process , I start by collecting existing material relevant to understand the environment within which the problem resides . The material collected varies largely based on the context of the problem but should n’t be limited only to the focal area of the problem . For instance , a technical rejig required to make your web properties compliant gives you the chance to branch out and collect material that helps you understand the context in which your solution is used in addition to the technical specifications of the web properties . The second step involves people representing different verticals within the group coming together to form a multi - functional team in order to understand the current scenario and draw inferences from it to reach our goal . On a whiteboard , I will draw 3 columns that represent:1)Current State 2)Gaps 3)Future State . After a thorough , data - driven discussion with the varied stakeholders in the group , we will agree upon the current and the future state keeping in mind the end users ’ needs , our capabilities as an organization and a rough estimate of the financial feasibility of carrying out a solution on those lines . Filling the current and the future state columns gives you a sense of direction with the problem at hand and filling the gaps now
would be a much easier proposition knowing the criteria that your solution needs to fulfil . Additionally , it gave us a chance to completely remodel our maintenance expense structure by streamlining contract extensions for relevant web properties to select vendor partners .
At this point , I will now create two documents that I feel are extremely critical to the success of the project :
1)A table that records all the key assumptions upon which the gaps have been conceptualized , the people responsible for verifying said assumptions and the method in which they will do so , it could be running experiments or consulting further people for their opinion , also the amount of time the verification will take and the cost that will have to borne
2)A simple flow diagram using basic shapes that gives all the stakeholders involved a visual idea of the path that will be followed for the implementation of the solution
In the event that our assumption(s ) are disproven , we huddle back to decide how central were these assumptions to the idea itself to begin with and if we could go on even after seeing some of our assumptions disproven . If we decide to proceed as - is , we will continue with the development of a prototype which will be measured for it ’s stability in a real - world scenario . However , if we decide that the disproven assumptions were critical to the idea , we will shelve the current idea and go back to the whiteboard to figure a new way to cover our gaps . The prototype will be shared with the concerned stakeholders for their feedback and a decision to whether scale the solution or not will be taken based on the performance of the prototype . Also , any feasible piece of feedback provided will be incorporated into the solution itself .
Insight
The urgency of the situation compelled us to bring all the data pieces in a single location so that an underlying trend could be identified from among them which would be beneficial in helping us get a better view of the bigger picture which we later realised is the first step to solving any problem . An additional bonus for us from this exercise was the identification of a larger issue which we would have had to deal with going down the road at a point when costs and effort would most likely have be escalated .
With a clear view on how our solution should look like , it was now much easier for us to objectively design test our key assumptions on solutions brought to us by several vendors as part of the vetting process for a project . This ensured that the most suitable solution according to our design criteria would be picked and as a result would have made the lives of our end users a lot easier .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection — Learning Launch
Challenge
The release of GDPR compliance guidelines acted upon with the usual corporate lethargy seemed to be the perfect recipe for disaster for a large Media and Entertainment firm that had noticeable web presence through it ’s proprietary web properties within the European Union region . With a consolidated list of web properties across the entire group in front of us , the severity of the time constraint to ensure that all web properties become GDPR compliant and test all of them for stability was soon realised . Since the consolidated list also held vendor details , we noticed two major trends,1 ) Different vendors serviced archaic web properties that belonged to a single vertical , partly explaining the low footfall on these web properties and 2 ) Vendors continued to service websites that were no longer required , which lead to wasteful expenditure of money and effort that could potentially be saved .
Approach & Selection
With the opportunity to kill two birds with a single stone , the first step was to formalize a problem statement to focus our efforts upon . At the outset , we required any potential solution to ensure that all web properties under the scope of the solution were GDPR - compliant and also be able to house all the web properties under a single , unified structure in order to reduce operational expense to a large extent . After having cycled through many potential solutions that met our design criteria , it was critical that the solution we chose to implement met or enhanced the needs of the end - users as well which is why as part of the second step , a carefully curated user base was interviewed on the issues they faced while interacting with the current solution which gave us additional design criteria on the customer and execution front as well as confirmed the strength of the idea - fit dynamic
Given the time constraint , it would be unwise to arbitrarily select a web property to undergo renovation and be tested for it ’s stability under the new solution . Instead , it made sense to place small bets by testing websites that were not as popular and were not as taxing from a technical specification standpoint . This step would give us a chance to test our assumptions upon which the solution was built and help us get buy - in from the sceptical senior executives overlooking this particular transformation
Application
Learning launch is a tool that is used to quickly test an idea and it ’s real - world potential as well .
To kick off the learning launch process , I start by collecting existing material relevant to understand the environment within which the problem resides . The material collected varies largely based on the context of the problem but should n’t be limited only to the focal area of the problem . For instance , a technical rejig required to make your web properties compliant gives you the chance to branch out and collect material that helps you understand the context in which your solution is used in addition to the technical specifications of the web properties . The second step involves people representing different verticals within the group coming together to form a multi - functional team in order to understand the current scenario and draw inferences from it to reach our goal . On a whiteboard , I will draw 3 columns that represent:1)Current State 2)Gaps 3)Future State . After a thorough , data - driven discussion with the varied stakeholders in the group , we will agree upon the current and the future state keeping in mind the end users ’ needs , our capabilities as an organization and a rough estimate of the financial feasibility of carrying out a solution on those lines . Filling the current and the future state columns gives you a sense of direction with the problem at hand and filling the gaps now
would be a much easier proposition knowing the criteria that your solution needs to fulfil . Additionally , it gave us a chance to completely remodel our maintenance expense structure by streamlining contract extensions for relevant web properties to select vendor partners .
At this point , I will now create two documents that I feel are extremely critical to the success of the project :
1)A table that records all the key assumptions upon which the gaps have been conceptualized , the people responsible for verifying said assumptions and the method in which they will do so , it could be running experiments or consulting further people for their opinion , also the amount of time the verification will take and the cost that will have to borne
2)A simple flow diagram using basic shapes that gives all the stakeholders involved a visual idea of the path that will be followed for the implementation of the solution
In the event that our assumption(s ) are disproven , we huddle back to decide how central were these assumptions to the idea itself to begin with and if we could go on even after seeing some of our assumptions disproven . If we decide to proceed as - is , we will continue with the development of a prototype which will be measured for it ’s stability in a real - world scenario . However , if we decide that the disproven assumptions were critical to the idea , we will shelve the current idea and go back to the whiteboard to figure a new way to cover our gaps . The prototype will be shared with the concerned stakeholders for their feedback and a decision to whether scale the solution or not will be taken based on the performance of the prototype . Also , any feasible piece of feedback provided will be incorporated into the solution itself .
Insight
The urgency of the situation compelled us to bring all the data pieces in a single location so that an underlying trend could be identified from among them which would be beneficial in helping us get a better view of the bigger picture which we later realised is the first step to solving any problem . An additional bonus for us from this exercise was the identification of a larger issue which we would have had to deal with going down the road at a point when costs and effort would most likely have be escalated .
With a clear view on how our solution should look like , it was now much easier for us to objectively design test our key assumptions on solutions brought to us by several vendors as part of the vetting process for a project . This ensured that the most suitable solution according to our design criteria would be picked and as a result would have made the lives of our end users a lot easier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20036 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge One of our division ’s core processes , in the organization I am currently part of , is to conduct quality internal audits to our restaurant operations . This is to ensure compliance to regulatory and statutory requirement , as well as conformance to the organization ’s quality management systems and existing SOPs and guidelines . With the conduct of these audits , we can collect masses of data and information to analyze and interpret . We do capture the VOC ( voice of the customers ) through the restaurant ’s feedback monitoring system and our internal customer satisfaction survey . But with the volume of these data , comes our challenge to interpret and analyze these into something strategic , relevant , and timely for our stakeholders to appreciate and something to derive top management directions from . Selection Our team has adapted and evolved over the years in the way we interpret and utilize our gathered data . From heavily numbers report and statistics - focused analysis . The principle of storytelling in this design thinking course is somehow similar to the emerging data storytelling . As taught in the module 2 , “ Storytelling says it 's not about the list of things we have to do , it 's about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic . ” Hence , choosing the principle to infuse our data analysis technique would be a great tool . Application In the same manner with data storytelling , the audit scores and numbers in the audit reports and spreadsheet will just tell us “ what happened ” but not the why . Thus , we need to connect and corelate the data and weave the story behind the numbers . What is the story behind the numbers ? They “ why ? ” behind the high / low results of customer satisfaction survey or even the increase or decrease of customer feedback in our restaurant . And as the storytelling concludes , the “ how s ” will fold as part of the story . “ How can we address this issue ? How can improve from here ? How can we elevate customer ’s experience ” and so on and so on . Insight With the use of the storytelling tool in our data processing , we were able to gather insights strategically . The stories behind the numbers -the customer ’s feedback , specifically what do the customers really trying to say immensely help our organization in addressing and correcting issues as well as implementing preventive measure to avoid recurrence . More importantly , with the customer ’s stories , insights and analyzed preference , we were able to effective drive continuous improvement project based on those analysis . Approach In today ’s fast - paced environment , organization needs to be fast , adept and agile thus , we are currently looking to level up our data storytelling to data foresighting . From learning the stories , knowing the customer ’s want , need and preference , we are aiming to anticipate it and craft our organizational strategies and management relevant directions based on those findings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge One of our division ’s core processes , in the organization I am currently part of , is to conduct quality internal audits to our restaurant operations . This is to ensure compliance to regulatory and statutory requirement , as well as conformance to the organization ’s quality management systems and existing SOPs and guidelines . With the conduct of these audits , we can collect masses of data and information to analyze and interpret . We do capture the VOC ( voice of the customers ) through the restaurant ’s feedback monitoring system and our internal customer satisfaction survey . But with the volume of these data , comes our challenge to interpret and analyze these into something strategic , relevant , and timely for our stakeholders to appreciate and something to derive top management directions from . Selection Our team has adapted and evolved over the years in the way we interpret and utilize our gathered data . From heavily numbers report and statistics - focused analysis . The principle of storytelling in this design thinking course is somehow similar to the emerging data storytelling . As taught in the module 2 , “ Storytelling says it 's not about the list of things we have to do , it 's about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic . ” Hence , choosing the principle to infuse our data analysis technique would be a great tool . Application In the same manner with data storytelling , the audit scores and numbers in the audit reports and spreadsheet will just tell us “ what happened ” but not the why . Thus , we need to connect and corelate the data and weave the story behind the numbers . What is the story behind the numbers ? They “ why ? ” behind the high / low results of customer satisfaction survey or even the increase or decrease of customer feedback in our restaurant . And as the storytelling concludes , the “ how s ” will fold as part of the story . “ How can we address this issue ? How can improve from here ? How can we elevate customer ’s experience ” and so on and so on . Insight With the use of the storytelling tool in our data processing , we were able to gather insights strategically . The stories behind the numbers -the customer ’s feedback , specifically what do the customers really trying to say immensely help our organization in addressing and correcting issues as well as implementing preventive measure to avoid recurrence . More importantly , with the customer ’s stories , insights and analyzed preference , we were able to effective drive continuous improvement project based on those analysis . Approach In today ’s fast - paced environment , organization needs to be fast , adept and agile thus , we are currently looking to level up our data storytelling to data foresighting . From learning the stories , knowing the customer ’s want , need and preference , we are aiming to anticipate it and craft our organizational strategies and management relevant directions based on those findings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22265 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I normally use storytelling because I strongly believe that is one of the best tools for design
thinking . The program I am focusing on is vulnerability on the part of women , and the results
I am seeking to produce out of this is equality in society . Gender equality in my country Ghana
is what is being dominated in these recent times of which Africa as a whole want to bridge that
gab according to SDG’17 . I like hearing from female students in Junior High school , Senior
High schools , and tertiary institutions . Hearing them makes me learn a lot on how females want
to get far in terms of career and the challenges they go through as females in their education .
One lady in tertiary informed about how she was performing so well in Senior high school and
she was daily being threatened by the males in her class . According to her , she was the only
female student in class because she was offering engineering and the rest were all males and
aside that she was always leading the class at the end of every exams that they write . The lady
used to hear these males tell her everyday that even if she tries hard and passes , she will end
up being in the kitchen because she can not be able to take that engineering forward and as a
female a man would marry her and get her hindered from soaring high . Today , she has
completed tertiary from one of the renounced tertiary institutions in Ghana as a computer
science engineering student . This I know that she is not the only one facing such in Ghana .
Many parents have even categorized career into two , the ones for males only and the ones for
females . Of which they hinder their female children from engaging in careers they think they
are for males . Information concerning their harshness from society helps me to develop
techniques that would help me find solutions or ways in which these females would get the
chance to enjoy their education or career rights in Ghana .
Application
To be able to apply this information I obtain from females , I visited DOVVSU which is
Domestic Violence and Victim Support , one of the legal institutions that protects the vulnerable
in Ghana , especially women and children . The reason why I visited them was because of how
some females today gets maltreated by their husbands or partners in relationships because they
are females and are not able to stand for their rights . When I visited them , I tried to educate the
institution more on how to protect the rights and these females in society from the scratch even
before they grow up and become women . Most often , it is at the back of our minds that only
men can raise their voices at women , women do not have that right to stand for their lives even
if their right . Due to that , a lot of women are being abused and are not allowed to be educated
to the level in which they loved to get to . I also visited schools and formed groups such as
Female Child Education and educated every female on their rights and how they will soar
higher if they learn hard and work on what they are passionate about in life . I encourage them
always that they can do and do better even what men do .
Insight & Approach
Many females had their eyes opened of this . It was always incredible after every meeting on
various campuses . I had one lady in Senior high school who once called me on phone and told
me how she wanted to do computer Science and her parent discouraged her saying that is solely
for males . I sat she and her parents down and educated her and she was encouraged to enrol it
as her program in the tertiary . She is now one of the best computer software developer on
campus today . Many in the society saw the change I was bringing and the great impact , hence
they started supporting me with money to push this initiative forward .
Today is one of the business I am running now , though an NGO but the income is beneficial ,
and the impact is tremendous . I ended up as an entrepreneur since I was able to identify a
problem and provided solution to it . I am glad this happened .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I normally use storytelling because I strongly believe that is one of the best tools for design
thinking . The program I am focusing on is vulnerability on the part of women , and the results
I am seeking to produce out of this is equality in society . Gender equality in my country Ghana
is what is being dominated in these recent times of which Africa as a whole want to bridge that
gab according to SDG’17 . I like hearing from female students in Junior High school , Senior
High schools , and tertiary institutions . Hearing them makes me learn a lot on how females want
to get far in terms of career and the challenges they go through as females in their education .
One lady in tertiary informed about how she was performing so well in Senior high school and
she was daily being threatened by the males in her class . According to her , she was the only
female student in class because she was offering engineering and the rest were all males and
aside that she was always leading the class at the end of every exams that they write . The lady
used to hear these males tell her everyday that even if she tries hard and passes , she will end
up being in the kitchen because she can not be able to take that engineering forward and as a
female a man would marry her and get her hindered from soaring high . Today , she has
completed tertiary from one of the renounced tertiary institutions in Ghana as a computer
science engineering student . This I know that she is not the only one facing such in Ghana .
Many parents have even categorized career into two , the ones for males only and the ones for
females . Of which they hinder their female children from engaging in careers they think they
are for males . Information concerning their harshness from society helps me to develop
techniques that would help me find solutions or ways in which these females would get the
chance to enjoy their education or career rights in Ghana .
Application
To be able to apply this information I obtain from females , I visited DOVVSU which is
Domestic Violence and Victim Support , one of the legal institutions that protects the vulnerable
in Ghana , especially women and children . The reason why I visited them was because of how
some females today gets maltreated by their husbands or partners in relationships because they
are females and are not able to stand for their rights . When I visited them , I tried to educate the
institution more on how to protect the rights and these females in society from the scratch even
before they grow up and become women . Most often , it is at the back of our minds that only
men can raise their voices at women , women do not have that right to stand for their lives even
if their right . Due to that , a lot of women are being abused and are not allowed to be educated
to the level in which they loved to get to . I also visited schools and formed groups such as
Female Child Education and educated every female on their rights and how they will soar
higher if they learn hard and work on what they are passionate about in life . I encourage them
always that they can do and do better even what men do .
Insight & Approach
Many females had their eyes opened of this . It was always incredible after every meeting on
various campuses . I had one lady in Senior high school who once called me on phone and told
me how she wanted to do computer Science and her parent discouraged her saying that is solely
for males . I sat she and her parents down and educated her and she was encouraged to enrol it
as her program in the tertiary . She is now one of the best computer software developer on
campus today . Many in the society saw the change I was bringing and the great impact , hence
they started supporting me with money to push this initiative forward .
Today is one of the business I am running now , though an NGO but the income is beneficial ,
and the impact is tremendous . I ended up as an entrepreneur since I was able to identify a
problem and provided solution to it . I am glad this happened .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16020 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection- To do this , you go to the dealership to test drive a variety of models , experience the different features you can purchase , and see the different paint colors for yourself . In other words , you want to see what you ’re buying before investing . Without these visuals , you 'll never really know exactly what it is you ’re about to buy or if you ’ll be happy with it . And this is true for more than just buying a vehicle . In the age of Amazon and an on - demand economy , customers are increasingly turning to the web to get information , see products , and make purchases . If you want to meet those expectations , your online ordering experience needs to be top - notch . One way both retailers , manufacturers , and distributors of customization products can stand out and create a memorable online customer experience is through product visualization .
Application- Product visualization software is very simple . Once your customers start to select and customize one of your products in your e - commerce platform , the product visualization software shows customers a rendering , image , or piece of artwork of the product . To ensure the images shown are 100 % accurate and update according to the customizations that are made , many product visualization tools are a part of a CPQ solution . For example , our suite of CPQ tools offers a set of robust visual product configurators to ensure order accuracy and improve the customer experience . This includes depicting your products in 2D , 3D , or even virtual reality . And if you ’re wondering how product visualization software knows what your product looks like , the software uses images and artist renderings that you upload to the system . The software also uses the dimensions you input into the system so that customers can get a better feel for the scale of your products as well .
Insight & Approach- Orders made through visual product configurators are more likely to meet or exceed customer expectations , resulting in an increase in order accuracy and a decrease in costly returns . Why is that ? Well , through visual configurations , your customers ’ have a clear look at what they ’re ordering , increasing the chance that they will be satisfied with their purchase . Product visualization updates as customers customize their products , leading to real - time , accurate changes in the product ’s appearance . Furthermore , if customers make customizations that are not possible to deliver or execute , the software will not allow the customization to be made , reducing errors .
REFLECTION- VISUALIZATION
By , Sumit Jaiswal
| EMAIL:
ID_NUM:
NAME_STUDENT: Sumit Jaiswal
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection- To do this , you go to the dealership to test drive a variety of models , experience the different features you can purchase , and see the different paint colors for yourself . In other words , you want to see what you ’re buying before investing . Without these visuals , you 'll never really know exactly what it is you ’re about to buy or if you ’ll be happy with it . And this is true for more than just buying a vehicle . In the age of Amazon and an on - demand economy , customers are increasingly turning to the web to get information , see products , and make purchases . If you want to meet those expectations , your online ordering experience needs to be top - notch . One way both retailers , manufacturers , and distributors of customization products can stand out and create a memorable online customer experience is through product visualization .
Application- Product visualization software is very simple . Once your customers start to select and customize one of your products in your e - commerce platform , the product visualization software shows customers a rendering , image , or piece of artwork of the product . To ensure the images shown are 100 % accurate and update according to the customizations that are made , many product visualization tools are a part of a CPQ solution . For example , our suite of CPQ tools offers a set of robust visual product configurators to ensure order accuracy and improve the customer experience . This includes depicting your products in 2D , 3D , or even virtual reality . And if you ’re wondering how product visualization software knows what your product looks like , the software uses images and artist renderings that you upload to the system . The software also uses the dimensions you input into the system so that customers can get a better feel for the scale of your products as well .
Insight & Approach- Orders made through visual product configurators are more likely to meet or exceed customer expectations , resulting in an increase in order accuracy and a decrease in costly returns . Why is that ? Well , through visual configurations , your customers ’ have a clear look at what they ’re ordering , increasing the chance that they will be satisfied with their purchase . Product visualization updates as customers customize their products , leading to real - time , accurate changes in the product ’s appearance . Furthermore , if customers make customizations that are not possible to deliver or execute , the software will not allow the customization to be made , reducing errors .
REFLECTION- VISUALIZATION
By , Sumit Jaiswal
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sumit Jaiswal"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9831 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FOR INNOVATION - EXCEPTINAL CUSTOMER SERVICE
Challenge & Selection
The first tool I used was the tool of Storytelling , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are dealing with importation of goods working to apply technology innovations to modernize their businesses with prompt delivery of their services to ddefining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a specific innovation on how the customer ’s transaction can be process within the turn around time allocated for the transactions with the value chain of the innovation process .
Insight & Approach
What I have learned from conducting this exercise with sample customer selection .
The important for reinforcing the understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
The sample customer ’s selection is a prove evidence of the design thinking innovation by creating a direct services notification on all customer transactions without follow up ,
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR INNOVATION - EXCEPTINAL CUSTOMER SERVICE
Challenge & Selection
The first tool I used was the tool of Storytelling , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are dealing with importation of goods working to apply technology innovations to modernize their businesses with prompt delivery of their services to ddefining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a specific innovation on how the customer ’s transaction can be process within the turn around time allocated for the transactions with the value chain of the innovation process .
Insight & Approach
What I have learned from conducting this exercise with sample customer selection .
The important for reinforcing the understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
The sample customer ’s selection is a prove evidence of the design thinking innovation by creating a direct services notification on all customer transactions without follow up ,
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19692 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge:-
In these covid times , the major challenge for toddler mummies - especially working from home mummies / daddies was to engage their toddlers / kids in some sort of activity without compromising on their daily work- office and household
Tool Selected:- Visualization tool - to engage the kids/ toddlers who can not go to school or go out or go for any sport activities / dance activities
Application:- Discussed the toddler and time engagement problem on the company forum - eg - XYZ company . There were many mothers / fathers in the company facing the same problem of toddler engagement . All the discussions were done on the forum and a structured power point presentation was shared with all the parents do make them explain how we intend to engage the toddlers for few hours . So all the mothers / fathers turn wise would engage all the toddlers on zoom meeting on pre decided time and schedule - and conduct any activity -like dancing , storytelling , painting , etc . The time to engage the kids was pre discussed with the respective managers so that 1 particular mommy was given few hours off from her daily work schedule . So in this exercise , if 30 toddler mummies participated one mother will have chance only after 30 days . In this way kids will get engaged and all the mommies will be able to concentrate on their work
Insight:- The zoom meetings were good and effective and gave a relaxation to all mommies to do their work . But a better planning regarding the topics of engagement considering all the age groups of kids involved would have been more effective
Approach:- We have tried to improvise on this current model- my first having a complete 1 month or 2 month planners from mommies -what exactly will be the topics covered and of interest for all the kids involved , exact time duration , break time- for lunch , washroom , which songs / dance will be covered , what activities the kids can get engaged ( brainstorming sessions within mommy group or taking the storytelling approach ) without the help of mothers or fathers getting involved . So basically 1 mommy was looking after many kids for few hours -just like security camera -- it ’s like having fun -not like online school -- but a little party for kids to do whatever they want when 1 mommy would keep an eye over them . One of the difficulty faced with some toddlers was everyday- -a new mommy / daddy would come on board --so that would create an anxiety -which we tried solving by making sure that for the first 5 minutes the toddlers mommy / daddy would accompany the child , till the kid was comfortable
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge:-
In these covid times , the major challenge for toddler mummies - especially working from home mummies / daddies was to engage their toddlers / kids in some sort of activity without compromising on their daily work- office and household
Tool Selected:- Visualization tool - to engage the kids/ toddlers who can not go to school or go out or go for any sport activities / dance activities
Application:- Discussed the toddler and time engagement problem on the company forum - eg - XYZ company . There were many mothers / fathers in the company facing the same problem of toddler engagement . All the discussions were done on the forum and a structured power point presentation was shared with all the parents do make them explain how we intend to engage the toddlers for few hours . So all the mothers / fathers turn wise would engage all the toddlers on zoom meeting on pre decided time and schedule - and conduct any activity -like dancing , storytelling , painting , etc . The time to engage the kids was pre discussed with the respective managers so that 1 particular mommy was given few hours off from her daily work schedule . So in this exercise , if 30 toddler mummies participated one mother will have chance only after 30 days . In this way kids will get engaged and all the mommies will be able to concentrate on their work
Insight:- The zoom meetings were good and effective and gave a relaxation to all mommies to do their work . But a better planning regarding the topics of engagement considering all the age groups of kids involved would have been more effective
Approach:- We have tried to improvise on this current model- my first having a complete 1 month or 2 month planners from mommies -what exactly will be the topics covered and of interest for all the kids involved , exact time duration , break time- for lunch , washroom , which songs / dance will be covered , what activities the kids can get engaged ( brainstorming sessions within mommy group or taking the storytelling approach ) without the help of mothers or fathers getting involved . So basically 1 mommy was looking after many kids for few hours -just like security camera -- it ’s like having fun -not like online school -- but a little party for kids to do whatever they want when 1 mommy would keep an eye over them . One of the difficulty faced with some toddlers was everyday- -a new mommy / daddy would come on board --so that would create an anxiety -which we tried solving by making sure that for the first 5 minutes the toddlers mommy / daddy would accompany the child , till the kid was comfortable
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14397 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH
Challenge : I work for a digital education company . We provide digital modules to schools , which are used in - class , on interactive boards . We map these modules as per the textbooks that are used by the schools . After being in this business for nearly a decade , we had enough data about the textbooks being used in the schools . In India , the primary education space is less regulated ; therefore , there are hundreds of publishers and thousands of books available . However , these textbooks are not designed for direct use by children . The language used is way too high for a 7- year - old ; the pages quite text - heavy , with very few pictures . Our challenge was to create textbooks that would please both teachers and children . There should be no compromise on the learning content , and at the same time , children should love to pick up the textbook and engage with it . We had many brainstorming and Design Thinking sessions . We organized an internal competition to create prototypes for one chapter . The prototypes were presented and analyzed by a team of internal experts and marketing team head . The best aspects of all the prototypes were noted and implemented to create the ideal prototype . This prototype was shared with a Publishing Company to get an external viewpoint . After that exercise , it was further refined . Here is a comparison of a common publisher ’s textbook and our prototype .
Common publisher ’s textbook Our Prototype
Selection : After a series of Design Thinking workshops , we created prototype books for EVS , Maths and English – one chapter each . Then we decided to use the Learning Launch tool to quickly test the idea and the prototype .
Application : We contacted our existing customer schools , and 6 of them agreed to help us with the Learning Launch . ‘ We asked for the following :
• Give us one period for one subject – EVS , Maths and English for Grade 3
• The teacher to teach a part of the chapter using our textbook ( we provided a copy for each child )
• Give a 10 - minute independent Read and Do activity using the exercises given in the book to check if students were able to understand the language or find it interesting
• Allow a representative from our team to sit at the back and observe
We also created an observation matrix .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Both the teachers and the students loved the visual design of our textbook pages and appreciated the activities . However , we had some interesting insights :
• Since children were so used to the structured , text - heavy content , some of them faced difficulty in deciphering the flow of content .
• A few teachers mentioned that some more content details were required . This forced us to rethink the balance between content requirements , graphic design , and the real estate available on the page .
Approach : Since we had already gone through several Design Thinking activities , the learning launch was a natural progression . We gained a lot of useful insights to make our product saleable and market - ready . We incorporated most of them and just completed our entire production and bagged the first big order in February 2013 .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH
Challenge : I work for a digital education company . We provide digital modules to schools , which are used in - class , on interactive boards . We map these modules as per the textbooks that are used by the schools . After being in this business for nearly a decade , we had enough data about the textbooks being used in the schools . In India , the primary education space is less regulated ; therefore , there are hundreds of publishers and thousands of books available . However , these textbooks are not designed for direct use by children . The language used is way too high for a 7- year - old ; the pages quite text - heavy , with very few pictures . Our challenge was to create textbooks that would please both teachers and children . There should be no compromise on the learning content , and at the same time , children should love to pick up the textbook and engage with it . We had many brainstorming and Design Thinking sessions . We organized an internal competition to create prototypes for one chapter . The prototypes were presented and analyzed by a team of internal experts and marketing team head . The best aspects of all the prototypes were noted and implemented to create the ideal prototype . This prototype was shared with a Publishing Company to get an external viewpoint . After that exercise , it was further refined . Here is a comparison of a common publisher ’s textbook and our prototype .
Common publisher ’s textbook Our Prototype
Selection : After a series of Design Thinking workshops , we created prototype books for EVS , Maths and English – one chapter each . Then we decided to use the Learning Launch tool to quickly test the idea and the prototype .
Application : We contacted our existing customer schools , and 6 of them agreed to help us with the Learning Launch . ‘ We asked for the following :
• Give us one period for one subject – EVS , Maths and English for Grade 3
• The teacher to teach a part of the chapter using our textbook ( we provided a copy for each child )
• Give a 10 - minute independent Read and Do activity using the exercises given in the book to check if students were able to understand the language or find it interesting
• Allow a representative from our team to sit at the back and observe
We also created an observation matrix .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Both the teachers and the students loved the visual design of our textbook pages and appreciated the activities . However , we had some interesting insights :
• Since children were so used to the structured , text - heavy content , some of them faced difficulty in deciphering the flow of content .
• A few teachers mentioned that some more content details were required . This forced us to rethink the balance between content requirements , graphic design , and the real estate available on the page .
Approach : Since we had already gone through several Design Thinking activities , the learning launch was a natural progression . We gained a lot of useful insights to make our product saleable and market - ready . We incorporated most of them and just completed our entire production and bagged the first big order in February 2013 .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18905 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I currently work in data quality team in one of the big financial corporation . I was assigned to the task regarding carry out a process review . This process regarded controls which verify consistency of data in client ’s documentations and data entered into our main system . My main task was delivering more efficient and consistent control ’s processes . I had to work on three client ’s segments Retail , Small and Medium Enterprises and Corporations . First , I had to find out how these processes was set . I could n’t be more wrong thinking that it will be the easiest part of my job .
It was more that surprise for me that people would n’t talk to me about processes they are participating . I could n’t get any useful information , no one would tell me any details I was constantly referred to our general applicable procedures . So , I was dealing not only with no efficient and no consistent control ’s processes but also with lack of trust and fear that my process review will end with certain dismissal of some employees .
Selection
When I realized that lack of trust is big problem , I ’ve decided to use one of the design thinking tolls – storytelling . My goal was to unite this people with me , to made them eager to cooperate and build some positive connections . And so , we ’ve learned during the course , properly used storytelling is a perfect match for this kind of job . I had to find the story which will make me one of them . I wanted to show them that we ’re on the same page – I do not mean to judge anybody ’s work I simply wanted to make their work easier , more consistent and efficient .
Application
I ’ve invited all of the people connected with my process review into a neutral land . I found in our building a place to meet , but not a regular conference room , I found a nice comfortable space filled with green plants and sofas . I ’ve prepared some coffee and then I ’ve started to tell them a story . The story about my current job and processes which I ’m responsible for . I waned them to understand what I do , why am I doing it . I really waned them to know me and accept me first . So , I showed them my previous process review results . I ’ve explained why it is important to look sometimes for our daily duties from a different perspective and how we notice than that some of our assignments can be easily simplified . At the beginning of this meeting I was carrying out a monolog , but after few minutes they started to be interested in my job . They were asking questions and we move form the monolog into a real conversation ! I accomplished very difficult task , I ’ve got theirs trust and I prepared my path thru this assignment . We finished this meeting with ours calendars full of set meetings ! They actually wanted me to see their everyday duties and help them to manage them better .
Insight & Approach
By applying storytelling tool into my work , I managed to bond with people who at first did n’t want to cooperate . The final effect was way more complex and wider then I was expecting . They started to share with me with their real observations and problems . They were very involved and sometimes they called me and gave their own ideas what can we change and improve . We ’ve not only made control ’s processes more consistent . Because of our cooperation we were able to notice and
eliminate mistakes in procedures and reports . We made our control unit mistake less and able to catch almost every single incorrect data !
This design thinking tool helped me to connect and make a bond with my listeners . I ’ve shown them on a real example how my methods work and how it can be helpful for them .
After this course I ’m sure that I ’ll use this tool even more often and with more understanding of its power !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I currently work in data quality team in one of the big financial corporation . I was assigned to the task regarding carry out a process review . This process regarded controls which verify consistency of data in client ’s documentations and data entered into our main system . My main task was delivering more efficient and consistent control ’s processes . I had to work on three client ’s segments Retail , Small and Medium Enterprises and Corporations . First , I had to find out how these processes was set . I could n’t be more wrong thinking that it will be the easiest part of my job .
It was more that surprise for me that people would n’t talk to me about processes they are participating . I could n’t get any useful information , no one would tell me any details I was constantly referred to our general applicable procedures . So , I was dealing not only with no efficient and no consistent control ’s processes but also with lack of trust and fear that my process review will end with certain dismissal of some employees .
Selection
When I realized that lack of trust is big problem , I ’ve decided to use one of the design thinking tolls – storytelling . My goal was to unite this people with me , to made them eager to cooperate and build some positive connections . And so , we ’ve learned during the course , properly used storytelling is a perfect match for this kind of job . I had to find the story which will make me one of them . I wanted to show them that we ’re on the same page – I do not mean to judge anybody ’s work I simply wanted to make their work easier , more consistent and efficient .
Application
I ’ve invited all of the people connected with my process review into a neutral land . I found in our building a place to meet , but not a regular conference room , I found a nice comfortable space filled with green plants and sofas . I ’ve prepared some coffee and then I ’ve started to tell them a story . The story about my current job and processes which I ’m responsible for . I waned them to understand what I do , why am I doing it . I really waned them to know me and accept me first . So , I showed them my previous process review results . I ’ve explained why it is important to look sometimes for our daily duties from a different perspective and how we notice than that some of our assignments can be easily simplified . At the beginning of this meeting I was carrying out a monolog , but after few minutes they started to be interested in my job . They were asking questions and we move form the monolog into a real conversation ! I accomplished very difficult task , I ’ve got theirs trust and I prepared my path thru this assignment . We finished this meeting with ours calendars full of set meetings ! They actually wanted me to see their everyday duties and help them to manage them better .
Insight & Approach
By applying storytelling tool into my work , I managed to bond with people who at first did n’t want to cooperate . The final effect was way more complex and wider then I was expecting . They started to share with me with their real observations and problems . They were very involved and sometimes they called me and gave their own ideas what can we change and improve . We ’ve not only made control ’s processes more consistent . Because of our cooperation we were able to notice and
eliminate mistakes in procedures and reports . We made our control unit mistake less and able to catch almost every single incorrect data !
This design thinking tool helped me to connect and make a bond with my listeners . I ’ve shown them on a real example how my methods work and how it can be helpful for them .
After this course I ’m sure that I ’ll use this tool even more often and with more understanding of its power !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21531 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge
I am a student taking electronics engineering and we are told to submit and present a design project proposal . We are told to find a problem that we want to solve for the benefit of humanity . I have thought about the problem that most of the girls experienced during menstrual period , dysmenorrhea . I want to create a product that will help them relieve the pain during period days .
Selection
I use story telling tool to know what are the experienced of woman in their menstrual period . Through this tool I want to know what they need . What they are usually do when having dysmenorrhea ? Also to know if there is a problem where we can help them .
Application
I conducted some surveys in women to interview the women who have experienced dysmenorrhea during their period days . I want to know their story on what did they usually do when having it . I have known that sometimes they will only stay at home enduring the pain . They ’re taking absences from work or school . Other women are taking medicine for dysmenorrhea despite of its cost that they will buy it every month . Some of women are using products to relieve pain but it is lacking in service because it is temporarily and has smell that annoys other people . Through the story telling tool , I have concluded that there is problem with women who were experiencing dysmenorrhea and I want to help them by creating a device .
Insights
What I have learned in conducting this research is to know what the problem is and to know also the needs of women who experiencing dysmenorrhea . I have known what must be the use of my device to help them relieve the pain . It must be a low cost and permanent pain reliever that can be used anywhere .
Approach
Story telling tool is a useful tool that can be used to know what are the customer ’s needs . I also think of visualization tool but I think it is n’t appropriate for the situation . Other tool like learning launch can be used for experimentation in creating the device but for now I have present my proposal and they think it is good idea since I have conducted a research .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge
I am a student taking electronics engineering and we are told to submit and present a design project proposal . We are told to find a problem that we want to solve for the benefit of humanity . I have thought about the problem that most of the girls experienced during menstrual period , dysmenorrhea . I want to create a product that will help them relieve the pain during period days .
Selection
I use story telling tool to know what are the experienced of woman in their menstrual period . Through this tool I want to know what they need . What they are usually do when having dysmenorrhea ? Also to know if there is a problem where we can help them .
Application
I conducted some surveys in women to interview the women who have experienced dysmenorrhea during their period days . I want to know their story on what did they usually do when having it . I have known that sometimes they will only stay at home enduring the pain . They ’re taking absences from work or school . Other women are taking medicine for dysmenorrhea despite of its cost that they will buy it every month . Some of women are using products to relieve pain but it is lacking in service because it is temporarily and has smell that annoys other people . Through the story telling tool , I have concluded that there is problem with women who were experiencing dysmenorrhea and I want to help them by creating a device .
Insights
What I have learned in conducting this research is to know what the problem is and to know also the needs of women who experiencing dysmenorrhea . I have known what must be the use of my device to help them relieve the pain . It must be a low cost and permanent pain reliever that can be used anywhere .
Approach
Story telling tool is a useful tool that can be used to know what are the customer ’s needs . I also think of visualization tool but I think it is n’t appropriate for the situation . Other tool like learning launch can be used for experimentation in creating the device but for now I have present my proposal and they think it is good idea since I have conducted a research .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11586 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization Challenge & Selection
The tool I used was Visualization , to get an overview of the ideas that will be used to
identify and select possible solutions to the problem being discussed .
I use this approach with innovation industry employees in a food industry , which
includes technicians , supervisors , and engineers , who work to apply technological
innovations to optimize production processes , and with this delivering better products to their
customers in this industry , in this case , consumers of the brand .
To do so , I have used the mind mapping tool to do a survey of issues that will be
addressed , while assisting in employee learning about each other 's view of the problem .
This leads to a better definition of the main theme , limits , key points and other considerations
about the topic discussed , making the situation clearer and allowing us to see the points that
need to be improved , as well as suggest alternatives that lead to the improvement / solution
of the problem .
Application
The application of the tool in the process occurs with the construction of mind
mapping .
In the first phase of the process I look at the current reality , and after that I collect a great
deal of data to analyze in detail and transform into information and insights that can be easily
communicated .
As it was said in the video " Mind Mapping Tool " in week 3 , “ Mind mapping is looking
for patterns and insights in a large quantity of data you collected during your exploration of
what is the current reality ” .
To do this , it is necessary to collect information from training documents , marketing
documents , process documents , productivity indicators and reports , as well as reports from
industry employees .
All of this information is put into colorful post - its , which will help sorting them by type ,
dividing into columns . After having the general idea of what is happening at the moment , the
employees are invited to discuss in groups , what would be the ideal state of the process so
that one could get the product in the way that they want .
After the discussion time , one responsible for each group will add different color post-
its on the central map , with the ideas discussed in a separate column .
This will be discussed in a group where each suggested change can be embedded in
what already exists in the process , in order to generate insights of technological innovation
that will be applied for improvement / optimization . I evaluate the final state of the process
and give feedback and suggestions for improvement with the group , until it is in the best
possible way .
A copy of what was built is delivered to each participant of the meeting and will
proceed to the improvement implementation phase , where the process as a whole is
optimized .
Insight & Approach
What I learned from this activity was seeing the application of one of the design
thinking tools in practice , and I could see that mind mapping is a great option to replace
reports that would be written to summarize and communicate all the information required by
a problem .
In addition , mind mapping allows you to have an overview of the current situation as
well as the information relating to it . It gives space for different points of view to be shared
between workers in the sector in question , and promotes greater engagement of them ,
cultivating the feeling of business owners .
In this way , several ideas and possibilities of solution are generated , helping to clarify
the main topic under discussion .
I have no doubt this tool will be increasingly used by me , and also shared with
colleagues , in order to have a design thinking approach in everything I do .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization Challenge & Selection
The tool I used was Visualization , to get an overview of the ideas that will be used to
identify and select possible solutions to the problem being discussed .
I use this approach with innovation industry employees in a food industry , which
includes technicians , supervisors , and engineers , who work to apply technological
innovations to optimize production processes , and with this delivering better products to their
customers in this industry , in this case , consumers of the brand .
To do so , I have used the mind mapping tool to do a survey of issues that will be
addressed , while assisting in employee learning about each other 's view of the problem .
This leads to a better definition of the main theme , limits , key points and other considerations
about the topic discussed , making the situation clearer and allowing us to see the points that
need to be improved , as well as suggest alternatives that lead to the improvement / solution
of the problem .
Application
The application of the tool in the process occurs with the construction of mind
mapping .
In the first phase of the process I look at the current reality , and after that I collect a great
deal of data to analyze in detail and transform into information and insights that can be easily
communicated .
As it was said in the video " Mind Mapping Tool " in week 3 , “ Mind mapping is looking
for patterns and insights in a large quantity of data you collected during your exploration of
what is the current reality ” .
To do this , it is necessary to collect information from training documents , marketing
documents , process documents , productivity indicators and reports , as well as reports from
industry employees .
All of this information is put into colorful post - its , which will help sorting them by type ,
dividing into columns . After having the general idea of what is happening at the moment , the
employees are invited to discuss in groups , what would be the ideal state of the process so
that one could get the product in the way that they want .
After the discussion time , one responsible for each group will add different color post-
its on the central map , with the ideas discussed in a separate column .
This will be discussed in a group where each suggested change can be embedded in
what already exists in the process , in order to generate insights of technological innovation
that will be applied for improvement / optimization . I evaluate the final state of the process
and give feedback and suggestions for improvement with the group , until it is in the best
possible way .
A copy of what was built is delivered to each participant of the meeting and will
proceed to the improvement implementation phase , where the process as a whole is
optimized .
Insight & Approach
What I learned from this activity was seeing the application of one of the design
thinking tools in practice , and I could see that mind mapping is a great option to replace
reports that would be written to summarize and communicate all the information required by
a problem .
In addition , mind mapping allows you to have an overview of the current situation as
well as the information relating to it . It gives space for different points of view to be shared
between workers in the sector in question , and promotes greater engagement of them ,
cultivating the feeling of business owners .
In this way , several ideas and possibilities of solution are generated , helping to clarify
the main topic under discussion .
I have no doubt this tool will be increasingly used by me , and also shared with
colleagues , in order to have a design thinking approach in everything I do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9779 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge : I work for a travel based company . Our company started automation which involved automating the cancellation process for hotels . We decided to use Oracle BPM for automation . The challenge was getting the apt requirements for building a process of cancellation . Every agent and every team had their own method of cancellation and there was not a defined process . We had a team of 5 members plus a large sales team along with IT department .
Selection : Since this problem involved multiple stakeholders with no consequences on a single agreed process . We decided to use mind mapping technique to get an idea on what the process should look like and we can arrive on what is in the mind of each stakeholder .
Application : For application we invited 30 people from stakeholders which included both agents and managers . Then each member was given 60 minutes to identify various parts that come in the cancellation process for hotels . They were asked to make a note of various parts in small sticky notes . Then these sticky notes were placed on a big board and members were asked to arrange them in groups . These groups represented sub process in the main process . Then each group was given a name and then all participants were asked to connect the groups .
Insight Approach : Mind mapping made us to come up with “ AS - IS ” process which was agreed by all stakeholders . Now this process can be further improved and “ AS - IS TO - BE ” process cycle can be completed fully . By applying this tool , we were able to come with a process that can be taken as a standard and can be further improved upon . I find this tool very useful and gave us a huge boost by
bringing us to a common ground from where we can move forward to the what if part .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge : I work for a travel based company . Our company started automation which involved automating the cancellation process for hotels . We decided to use Oracle BPM for automation . The challenge was getting the apt requirements for building a process of cancellation . Every agent and every team had their own method of cancellation and there was not a defined process . We had a team of 5 members plus a large sales team along with IT department .
Selection : Since this problem involved multiple stakeholders with no consequences on a single agreed process . We decided to use mind mapping technique to get an idea on what the process should look like and we can arrive on what is in the mind of each stakeholder .
Application : For application we invited 30 people from stakeholders which included both agents and managers . Then each member was given 60 minutes to identify various parts that come in the cancellation process for hotels . They were asked to make a note of various parts in small sticky notes . Then these sticky notes were placed on a big board and members were asked to arrange them in groups . These groups represented sub process in the main process . Then each group was given a name and then all participants were asked to connect the groups .
Insight Approach : Mind mapping made us to come up with “ AS - IS ” process which was agreed by all stakeholders . Now this process can be further improved and “ AS - IS TO - BE ” process cycle can be completed fully . By applying this tool , we were able to come with a process that can be taken as a standard and can be further improved upon . I find this tool very useful and gave us a huge boost by
bringing us to a common ground from where we can move forward to the what if part .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12482 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challenge :
I am in a client- based , undergraduate programme and profession in the field of design . We deal with clients , learn about their needs , requirements and wishes and tend to work around these things , on a day - to - day basis . Due to lack of familiarity between the clients and our team , often a communication gap is noticed . My team and I are unable to comprehend what exactly the clients desire and thus find it hard to reach their expectations . Thus , our main challenge is to reduce this communication gap , to understand our clients better . Selection :
Visualization is a common tool used in our field . We think about different possibilities in terms of ideas , concepts , and designs for our projects , and come up with methods to represent these on paper or digital software . But from my understanding after this course , we are far away from utilizing this tool to its fullest . I have chosen this tool as our team is already familiar with it and hence would be easy to work around with . Thus , we are hoping it will help bridge the gap between the clients and my team . Often , either clients are unable to express what exactly they require/ need in a project or they do not understand what our idea and solution for the project is . To enhance the communication and understanding between our team and clients , we have started using the different visual thinking methods taught in this course , which was implemented on both , our clients as well as our team . Application : We have started to capture our thought process and ideas through sketches and photographs . Now , more emphasis is given on a nonverbal method of communication , something beyond words and languages . The first method we implemented was ideation and sketching . This helps all , understand the context of the work/ projects . All the different thought processes , of different people in the team was put up on paper . This helped us sort out similar ideas and come up with a common solution , something that everyone agreed to . Any confusion between my teammates was sorted out by explaining our views in the form of diagrams and sketches . We also encouraged our clients to use this method to express their requirements . Since all can not sketch well , we suggested the groups ( clients and teammates ) to use something as basic as shapes , forms , and stick figures . The sketches were mainly used to understand each other ’s thoughts in- order to come up with a solution that suited everyone .
Prototyping is another method that my group used . The ideas that were finalised after the ideation and sketching processes were now brought alive through prototyping . We made small scale models , both digital and real , and showed the same to our clients . Insight : Visualisation proved to be a powerful and efficient tool to clear creative blocks and reduce the communication gap . Ideation and sketching allowed my team to understand each other ’s ideas more clearly as sketches gave a better image of how and what a person was thinking . The same aids allowed clients to represent their requirements on paper . Having a visual example of their requirements helped us to understand their needs better . Prototyping gave my team and clients first - hand experience of the finalised ideas . We could now see our ideas come alive on paper / digital media . It helped to give a real form to our thought processes . Prototype models also helped the clients to know what they could expect form our team and hence reduced their doubts and uncertainty . Approach : Our overall response and understanding of clients , situations , has significantly improved after we have relied on the visualization tool . It not only helped to reduce the communication gap with our clients but also , improved the understanding within my team . We would like to continue exploring this tool as it has proven to be helpful in numerous ways . It is an appropriate tool for various parts of the design process from conceptualisation of ideas to client interaction to final production . It has helped us overcome the lack of clear communication and understanding within the team as well as with clients . Even though our field is familiar with this tool , this course let us explore it to greater depths . Now we can take this tool beyond our workspace and allow clients to utilize it and help us overcome multiple challenges .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challenge :
I am in a client- based , undergraduate programme and profession in the field of design . We deal with clients , learn about their needs , requirements and wishes and tend to work around these things , on a day - to - day basis . Due to lack of familiarity between the clients and our team , often a communication gap is noticed . My team and I are unable to comprehend what exactly the clients desire and thus find it hard to reach their expectations . Thus , our main challenge is to reduce this communication gap , to understand our clients better . Selection :
Visualization is a common tool used in our field . We think about different possibilities in terms of ideas , concepts , and designs for our projects , and come up with methods to represent these on paper or digital software . But from my understanding after this course , we are far away from utilizing this tool to its fullest . I have chosen this tool as our team is already familiar with it and hence would be easy to work around with . Thus , we are hoping it will help bridge the gap between the clients and my team . Often , either clients are unable to express what exactly they require/ need in a project or they do not understand what our idea and solution for the project is . To enhance the communication and understanding between our team and clients , we have started using the different visual thinking methods taught in this course , which was implemented on both , our clients as well as our team . Application : We have started to capture our thought process and ideas through sketches and photographs . Now , more emphasis is given on a nonverbal method of communication , something beyond words and languages . The first method we implemented was ideation and sketching . This helps all , understand the context of the work/ projects . All the different thought processes , of different people in the team was put up on paper . This helped us sort out similar ideas and come up with a common solution , something that everyone agreed to . Any confusion between my teammates was sorted out by explaining our views in the form of diagrams and sketches . We also encouraged our clients to use this method to express their requirements . Since all can not sketch well , we suggested the groups ( clients and teammates ) to use something as basic as shapes , forms , and stick figures . The sketches were mainly used to understand each other ’s thoughts in- order to come up with a solution that suited everyone .
Prototyping is another method that my group used . The ideas that were finalised after the ideation and sketching processes were now brought alive through prototyping . We made small scale models , both digital and real , and showed the same to our clients . Insight : Visualisation proved to be a powerful and efficient tool to clear creative blocks and reduce the communication gap . Ideation and sketching allowed my team to understand each other ’s ideas more clearly as sketches gave a better image of how and what a person was thinking . The same aids allowed clients to represent their requirements on paper . Having a visual example of their requirements helped us to understand their needs better . Prototyping gave my team and clients first - hand experience of the finalised ideas . We could now see our ideas come alive on paper / digital media . It helped to give a real form to our thought processes . Prototype models also helped the clients to know what they could expect form our team and hence reduced their doubts and uncertainty . Approach : Our overall response and understanding of clients , situations , has significantly improved after we have relied on the visualization tool . It not only helped to reduce the communication gap with our clients but also , improved the understanding within my team . We would like to continue exploring this tool as it has proven to be helpful in numerous ways . It is an appropriate tool for various parts of the design process from conceptualisation of ideas to client interaction to final production . It has helped us overcome the lack of clear communication and understanding within the team as well as with clients . Even though our field is familiar with this tool , this course let us explore it to greater depths . Now we can take this tool beyond our workspace and allow clients to utilize it and help us overcome multiple challenges .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19730 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge & Selection
Visual Thinking or Visualization is the tool that I chose for this activity . This is because this type of strategy helps customers get a better understanding of the project . This is helpful especially if the customers do not have or only have little knowledge about the subject that we are discussing over . Moreover , visualization strategy helps to organize thoughts and improve the ability to think and communicate which will be beneficial for both me and the client . This will help in organizing thoughts which will produce better results .
Application
The visualization strategy is rather simple especially if you know the important things that you need to assess in order to make a great result . For the application , I want to start by making a straw man figure where different parts of its body also have different labels . Since I am an advertising design student , I want to label the parts that would help in advertising .
Of course , I want to include the thoughts and ideas of my clients thus I will also make them create a straw man figure and do the same activity . In this way , every idea of the relevant people in the project will be heard and possibly considered for the final outcome .
Insight & Approach
During this activity , I have learned a lot of things that would be beneficial to me and would definitely help me in my future career . This strategy the visualization is a simple yet extremely helpful activity that includes the clients as well so that I will know their ideas and thoughts . This would be very helpful to the creation process . This would help in organizing my thoughts when I make a project for future clients .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge & Selection
Visual Thinking or Visualization is the tool that I chose for this activity . This is because this type of strategy helps customers get a better understanding of the project . This is helpful especially if the customers do not have or only have little knowledge about the subject that we are discussing over . Moreover , visualization strategy helps to organize thoughts and improve the ability to think and communicate which will be beneficial for both me and the client . This will help in organizing thoughts which will produce better results .
Application
The visualization strategy is rather simple especially if you know the important things that you need to assess in order to make a great result . For the application , I want to start by making a straw man figure where different parts of its body also have different labels . Since I am an advertising design student , I want to label the parts that would help in advertising .
Of course , I want to include the thoughts and ideas of my clients thus I will also make them create a straw man figure and do the same activity . In this way , every idea of the relevant people in the project will be heard and possibly considered for the final outcome .
Insight & Approach
During this activity , I have learned a lot of things that would be beneficial to me and would definitely help me in my future career . This strategy the visualization is a simple yet extremely helpful activity that includes the clients as well so that I will know their ideas and thoughts . This would be very helpful to the creation process . This would help in organizing my thoughts when I make a project for future clients .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19850 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VIZUALISATION TOOL TO SUPPORT THE DESIGN OF A CREDIT - AS - A - SERVICE OFFER
1 . Challenge
I am currently working in a Fintech called BOT.ly and I am responsible of our Credit - As- Service offer for SMEs/ Freelancers which is live since January 2010 è https://buck-flores.com/list/postshomepage.jsp It took us 8 months to deliver our “ MVP and we basically started from scratch in 2014 . In order to launch this offer/ activity , we used several tools and different methodologies related to “ Design Thinking ” which were particularly useful : brainstorm based on market data collected , focus group with potential customers , journey mapping to define/ optimize our internal process … and , above all , a collective and iterative approach with the project team since the beginning . In this paper , I will focus on how we defined our customer promise / value proposition which has ( to my view ) really made the difference .
2 . Selection As we were fighting with traditional banks with strong experience / credentials on the credit market , our challenge was really to come up with a real differentiating credit offer that could be adopted by a large number of new customers . We then quickly figured out that “ market data ” and “ gut feeling ” would not be sufficient to do so and that we must listen to customer ’s voice . Therefore , we decided to use focus groups with potential customers and mind mapping tool in order to ( i ) get a better understanding of their existing customer journeys/ the pain points encountered and to ( ii ) define relevant criterias to build our value proposition/ customer promise .
3 . Application FOCUS GROUP FOR the “ WHAT IS ? ” QUESTION First , we contacted different freelancers and company managers from our professional network to see if they could be interested in having an open discussion of their credit experience with traditional banks . We tried to a have a limited number of persons ( ~ 12 persons ) working in different business sectors . Though , we finally succeeded in having 10 persons and we invited them to a lunch working session in our office . During this session , we asked them general questions on their relationships with their current banks , the type of credit they consumed , the frequency , the pricing and particularly focus the discussion on the pain points encountered . What came up is the 4 following findings
- “ in traditional banks , subscription process is not fully digitalized ” ( needs to have a physical appointment with a banker ) ,
- “ it is too slow ” ( it takes 10 days to have an answer either positive or negative on your credit application ) ,
- “ traditional banks are asking to many documents just to study our credit application ” ,
- “ we do n’t know if our credit application is accepted or not and it takes time to get an answer ” .
MIND MAPPING TOOL FOR DESIGN CRITERIAS DEFINITION Therefore , we propose them to attend to another session in order to dig these ideas and identify areas of improvement . For this second session , we used mind mapping tool with a paperboard and stickers to work as a group on those areas of improvement on each finding identified : 1 . DIGITALIZATION , 2 . SPEED , 3 . UX / DOCUMENTATION and 4 . ELIGIBILITY ANSWER The group really “ played the game ” and suggested many ideas that we wrapped - up of the end of the session and that have been driving the design of our offer = > an offer 100 % Digital which allows with the minimum of info/ documentation provided by the client to get a credit in a fast and seamless way .
4 . Insight What I learnt from this project phase is the following :
1 . Customer ’s voice is most important than your own beliefs and convictions 2 . It helps to identity areas of improvements which you would not have thought of ( e.g. ask for
less documents than traditional banks , providing quickly a positive answer is more important than sending quickly the funds to the clients … )
3 . It comforts you in the direction you are taking to build your product 4 . It is key to work with a small group in order to really identify and dig ideas/ suggestions 5 . It is very powerful to use visualization tool in order to foster ideas generation and allow
everyone to participate/ express themselves
5 . Approach If I had to redo it , I would have used the journey mapping tool to co - construct our onboarding process / user screens with potential customers . Indeed , and after those two sessions , we built our MVP internally within our project team and , once live , we had it tested with real customers . I guess this would have allowed us to limit the number of product evolutions , iterations with our Dev team and get a better product faster !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://buck-flores.com/list/postshomepage.jsp
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VIZUALISATION TOOL TO SUPPORT THE DESIGN OF A CREDIT - AS - A - SERVICE OFFER
1 . Challenge
I am currently working in a Fintech called BOT.ly and I am responsible of our Credit - As- Service offer for SMEs/ Freelancers which is live since January 2010 è https://buck-flores.com/list/postshomepage.jsp It took us 8 months to deliver our “ MVP and we basically started from scratch in 2014 . In order to launch this offer/ activity , we used several tools and different methodologies related to “ Design Thinking ” which were particularly useful : brainstorm based on market data collected , focus group with potential customers , journey mapping to define/ optimize our internal process … and , above all , a collective and iterative approach with the project team since the beginning . In this paper , I will focus on how we defined our customer promise / value proposition which has ( to my view ) really made the difference .
2 . Selection As we were fighting with traditional banks with strong experience / credentials on the credit market , our challenge was really to come up with a real differentiating credit offer that could be adopted by a large number of new customers . We then quickly figured out that “ market data ” and “ gut feeling ” would not be sufficient to do so and that we must listen to customer ’s voice . Therefore , we decided to use focus groups with potential customers and mind mapping tool in order to ( i ) get a better understanding of their existing customer journeys/ the pain points encountered and to ( ii ) define relevant criterias to build our value proposition/ customer promise .
3 . Application FOCUS GROUP FOR the “ WHAT IS ? ” QUESTION First , we contacted different freelancers and company managers from our professional network to see if they could be interested in having an open discussion of their credit experience with traditional banks . We tried to a have a limited number of persons ( ~ 12 persons ) working in different business sectors . Though , we finally succeeded in having 10 persons and we invited them to a lunch working session in our office . During this session , we asked them general questions on their relationships with their current banks , the type of credit they consumed , the frequency , the pricing and particularly focus the discussion on the pain points encountered . What came up is the 4 following findings
- “ in traditional banks , subscription process is not fully digitalized ” ( needs to have a physical appointment with a banker ) ,
- “ it is too slow ” ( it takes 10 days to have an answer either positive or negative on your credit application ) ,
- “ traditional banks are asking to many documents just to study our credit application ” ,
- “ we do n’t know if our credit application is accepted or not and it takes time to get an answer ” .
MIND MAPPING TOOL FOR DESIGN CRITERIAS DEFINITION Therefore , we propose them to attend to another session in order to dig these ideas and identify areas of improvement . For this second session , we used mind mapping tool with a paperboard and stickers to work as a group on those areas of improvement on each finding identified : 1 . DIGITALIZATION , 2 . SPEED , 3 . UX / DOCUMENTATION and 4 . ELIGIBILITY ANSWER The group really “ played the game ” and suggested many ideas that we wrapped - up of the end of the session and that have been driving the design of our offer = > an offer 100 % Digital which allows with the minimum of info/ documentation provided by the client to get a credit in a fast and seamless way .
4 . Insight What I learnt from this project phase is the following :
1 . Customer ’s voice is most important than your own beliefs and convictions 2 . It helps to identity areas of improvements which you would not have thought of ( e.g. ask for
less documents than traditional banks , providing quickly a positive answer is more important than sending quickly the funds to the clients … )
3 . It comforts you in the direction you are taking to build your product 4 . It is key to work with a small group in order to really identify and dig ideas/ suggestions 5 . It is very powerful to use visualization tool in order to foster ideas generation and allow
everyone to participate/ express themselves
5 . Approach If I had to redo it , I would have used the journey mapping tool to co - construct our onboarding process / user screens with potential customers . Indeed , and after those two sessions , we built our MVP internally within our project team and , once live , we had it tested with real customers . I guess this would have allowed us to limit the number of product evolutions , iterations with our Dev team and get a better product faster !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://buck-flores.com/list/postshomepage.jsp"
],
"USERNAME": []
} | 11148 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Author : Mihai Jansen Date : May 1st 2018 Challenge : I ’m a coach within the organization . I work together with a team that challenge colleagues throughout the whole organization to participate in the KPN Value Case Challenge . A Value Case is a conceptual idea to solve a societal problem . Within the Value Case Challenge the participants need to create a storyline for their pitch in front of a live audience and jury . The Value Case looks beyond profit and also takes into account people , planet and purpose . Nicely visual represented in the table below .
I find it challenging to support the participants during the creation process so they can find the right visual support for their Value Case pitch presentation .
Selection : I ’ve selected the Visualization tool for the fact that I really love to use my imagination . In the ‘ What if ? ’ faze within the Design Thinking process I love to bring into mind things that are in the present and on that basis hypothesize on things that could be but have never been . I experience that Visualizations help to broaden the thinking in the ‘ to hypothesize ’ stage ( What if ) which leads to original ideas . I believe that this is one of the essential elements in the design thinking process . Visualizations help to make a concept for a solution more tangible , more concrete . To bring it a few steps further than language and words alone . By means of symbols , diagrams , drawings new discussions or hunches to new ideas are created . Visualization helps to make the design concept ‘ more real ’ and could say more than a thousand words could do . I ’ve come to the understanding that Visualization is an important tool throughout the Design Thinking Process . Based on the instruction video of Angela Meyer in module 1 , I ’ve become more aware of the power of visualizations in different phases . I realize now that Visualization can also be used in the . When I dig into my memory I have used visualizing at different situations , but now I ’m more aware that I ’ve done so and can apply it more natural . The picture below demonstrates that the Visualization tool is used throughout the whole Design Thinking Process
Application : Describe how applied the tool you selected to your challenge ( e.g. what you did and how the tool was applied effectively or ineffectively
The participants where invited to come up with an Value Case for a particular societal problem . Next the participants were asked to prepare a pitch presentation and practice their pitch with the other participants , the Value Case team members and myself . Everybody , myself included gave the presenter after their presentation a round of constructive feedback to the way the story was told and how the visual support from the slide ’s was perceived . Where we found that there was not a good visual or lacking support in the slides a short plenary brainstorm was held where we freely associated to that particular subject . With that information the presenter updated his or her pitch presentation .
Insight ; After applying the Visualization Tool ( in this case a central theme mind map , to come up with more accurate visual support in their presentation ) , I see now that I have applied this method not very effectively because for the majority the suggestions remain verbal and where not drawn out on a blackbord / flipover sheet . This assignment is actually very good for me to use the material handed out to me the past couple of weeks and start applying the Design Thinking method . I see now that the Design Thinking process / method is a very sophisticated way to actually innovate , where to innovate is , to come up with an original idea that has value . And what I also have learned is that during the whole Design Thinking process all the team members are engaged actively including other relevant participants in the Design Thinking fazes ( What- is ? , if ? , wows ? and works ? )
Approach :
Next time I would definitively start to draw the things said / suggested by the participants after their presentation on the blackboard or on a flipover sheet so that I can tap into the shared learning of each other and appeal more to the non - verbal thinking ( the right side of the brain ) . Also during the whole Value Case creation process for the participants I see a lot of possibilities where Design Thinking can actually help in creating a Value Case . The Good Kitchen example in the video ’s online is an excellent example of a Value Case .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mihai Jansen
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Author : Mihai Jansen Date : May 1st 2018 Challenge : I ’m a coach within the organization . I work together with a team that challenge colleagues throughout the whole organization to participate in the KPN Value Case Challenge . A Value Case is a conceptual idea to solve a societal problem . Within the Value Case Challenge the participants need to create a storyline for their pitch in front of a live audience and jury . The Value Case looks beyond profit and also takes into account people , planet and purpose . Nicely visual represented in the table below .
I find it challenging to support the participants during the creation process so they can find the right visual support for their Value Case pitch presentation .
Selection : I ’ve selected the Visualization tool for the fact that I really love to use my imagination . In the ‘ What if ? ’ faze within the Design Thinking process I love to bring into mind things that are in the present and on that basis hypothesize on things that could be but have never been . I experience that Visualizations help to broaden the thinking in the ‘ to hypothesize ’ stage ( What if ) which leads to original ideas . I believe that this is one of the essential elements in the design thinking process . Visualizations help to make a concept for a solution more tangible , more concrete . To bring it a few steps further than language and words alone . By means of symbols , diagrams , drawings new discussions or hunches to new ideas are created . Visualization helps to make the design concept ‘ more real ’ and could say more than a thousand words could do . I ’ve come to the understanding that Visualization is an important tool throughout the Design Thinking Process . Based on the instruction video of Angela Meyer in module 1 , I ’ve become more aware of the power of visualizations in different phases . I realize now that Visualization can also be used in the . When I dig into my memory I have used visualizing at different situations , but now I ’m more aware that I ’ve done so and can apply it more natural . The picture below demonstrates that the Visualization tool is used throughout the whole Design Thinking Process
Application : Describe how applied the tool you selected to your challenge ( e.g. what you did and how the tool was applied effectively or ineffectively
The participants where invited to come up with an Value Case for a particular societal problem . Next the participants were asked to prepare a pitch presentation and practice their pitch with the other participants , the Value Case team members and myself . Everybody , myself included gave the presenter after their presentation a round of constructive feedback to the way the story was told and how the visual support from the slide ’s was perceived . Where we found that there was not a good visual or lacking support in the slides a short plenary brainstorm was held where we freely associated to that particular subject . With that information the presenter updated his or her pitch presentation .
Insight ; After applying the Visualization Tool ( in this case a central theme mind map , to come up with more accurate visual support in their presentation ) , I see now that I have applied this method not very effectively because for the majority the suggestions remain verbal and where not drawn out on a blackbord / flipover sheet . This assignment is actually very good for me to use the material handed out to me the past couple of weeks and start applying the Design Thinking method . I see now that the Design Thinking process / method is a very sophisticated way to actually innovate , where to innovate is , to come up with an original idea that has value . And what I also have learned is that during the whole Design Thinking process all the team members are engaged actively including other relevant participants in the Design Thinking fazes ( What- is ? , if ? , wows ? and works ? )
Approach :
Next time I would definitively start to draw the things said / suggested by the participants after their presentation on the blackboard or on a flipover sheet so that I can tap into the shared learning of each other and appeal more to the non - verbal thinking ( the right side of the brain ) . Also during the whole Value Case creation process for the participants I see a lot of possibilities where Design Thinking can actually help in creating a Value Case . The Good Kitchen example in the video ’s online is an excellent example of a Value Case .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mihai Jansen"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10100 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE : To bring back a fashion clothing brand to mainstream business
A brand XXX that was described by the CEO as “ lost In translation ” , a womenswear clothing brand that was centered on feminine Indian occasion wear and made two collections in a year did n’t have a self identity and a target audience , it was making and selling according to what worked best in the market and what the retail chains would demand . The creative director depended heavily on Pinterest for inspiration , originality was out of the window , and so was visuals , imagery , social media , marketing , but the good thing was a team of artisans was in place , and an experienced(in the context of time spent working with the designer ) design team . FACTS : The important part is that the brand XXX initially started with a vision but the designer left the company after three years it was started and the brand saw a dip in the market , now , the designer is back after 2 years but lacks vision and the company is not making any profits still . I am hired as a brand manager to solve this problem of losses and defamation of the brand and bring it back to its good business days . I was brought in in a conservative , man dominated work scenario where I was not allowed to create a team or make more than nominal expenses .
SELECTION : The tool selected here is actually all of Design Thinking for Innovation but I will zero in on Storytelling . Why I selected this was I understood after meeting my employer , the designer , and the team that they were all inexperienced except the CEO who thought ‘ one size fits all ’ , and the fact that they were not ready to fully accept that the company is NOT taking the right decisions or lacks vision and innovation at that point of time , given the fact I was hired to make profit and create love for the brand in the market . If the brand carried on the way it did it would be a downhill which meant more losses , so I decided its best to revive the brand ’s image and give it a new identity with in the same brand name .
I realised I have to talk them into the idea and that ’s when storytelling too came to my rescue .
Application : It was obvious that the brand lacked identity or what does the brand stand for ? Or Who the face is , what does she do , where does she go , who are her friends , where does she live ? Her personality , needs , aspiration , inspiration , and we did n’t have a story , a cause , a face , an audience , a muse or the TG . So , I had to work on building a story merging all these topics around the new woman that the brand XXX is now about . I brought them together for a meeting on a pleasant day in a place surrounded with nature and started with appreciating the facts : how the brand ’s creative director is a woman , CEO is a woman , the design team is all women , and the brand is for the women , so , the brand is bigger than just clothes its about them , the designer , myself , the team , the woman of today , the powerful women , who are free , make their own choices , working , independent , informed , aware , and with a purpose , so the brand found itself although a hazy but a personality . Then I shared who represents many of these factors , Priyanka Chopra , an ideal woman of today , who is an international talent and UN ’s global goodwill ambassador we see her work across the globe and she works for the underprivileged in her spare time , promotes Indian culture pan globe and is an inspiration to many young girls and women of her generation in India and abroad . She is a woman of colour , in India , fair women are considered beautiful , so Priyanka ditches that myth . She stands her truth with confidence and that s the kind of women XXX would want to dress and make clothes for . She married a younger guy and rejected many beliefs for the best .
I pressed upon the fact how important environment is and how its directly proportional to the choices we make everyday , and the woman we represent embodies this truth . By using examples of designers like Stella McCartney who banned fur and leather from her clothing or actor Emma Watson who supports green , sustainability and so on . I managed to bring their attention to how packaging ultimately becomes waste and areas where we can save the planet and simultaneously save money .
This helped them to see the bigger picture for the brand than just think about the clothes .
I used my own life ’s experiences and appreciation to the team ’s efforts to invoke confidence in them and to push them to do their best .
INSIGHT : I realised how inspiring stories can be and how women just need to know that they can do it , and the do it . Its easy to sabotage them and make one part of the society look interesting but really it ’s time that we understand the importance of their freedom , choices , body , and start supporting them and standing up for them and being equal .
APPROACH : If I were to approach this situation again then I would invite personalities to talk and interact with the brand and the team and share their inspiring stories so they have variety and living examples to confirm their thoughts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE : To bring back a fashion clothing brand to mainstream business
A brand XXX that was described by the CEO as “ lost In translation ” , a womenswear clothing brand that was centered on feminine Indian occasion wear and made two collections in a year did n’t have a self identity and a target audience , it was making and selling according to what worked best in the market and what the retail chains would demand . The creative director depended heavily on Pinterest for inspiration , originality was out of the window , and so was visuals , imagery , social media , marketing , but the good thing was a team of artisans was in place , and an experienced(in the context of time spent working with the designer ) design team . FACTS : The important part is that the brand XXX initially started with a vision but the designer left the company after three years it was started and the brand saw a dip in the market , now , the designer is back after 2 years but lacks vision and the company is not making any profits still . I am hired as a brand manager to solve this problem of losses and defamation of the brand and bring it back to its good business days . I was brought in in a conservative , man dominated work scenario where I was not allowed to create a team or make more than nominal expenses .
SELECTION : The tool selected here is actually all of Design Thinking for Innovation but I will zero in on Storytelling . Why I selected this was I understood after meeting my employer , the designer , and the team that they were all inexperienced except the CEO who thought ‘ one size fits all ’ , and the fact that they were not ready to fully accept that the company is NOT taking the right decisions or lacks vision and innovation at that point of time , given the fact I was hired to make profit and create love for the brand in the market . If the brand carried on the way it did it would be a downhill which meant more losses , so I decided its best to revive the brand ’s image and give it a new identity with in the same brand name .
I realised I have to talk them into the idea and that ’s when storytelling too came to my rescue .
Application : It was obvious that the brand lacked identity or what does the brand stand for ? Or Who the face is , what does she do , where does she go , who are her friends , where does she live ? Her personality , needs , aspiration , inspiration , and we did n’t have a story , a cause , a face , an audience , a muse or the TG . So , I had to work on building a story merging all these topics around the new woman that the brand XXX is now about . I brought them together for a meeting on a pleasant day in a place surrounded with nature and started with appreciating the facts : how the brand ’s creative director is a woman , CEO is a woman , the design team is all women , and the brand is for the women , so , the brand is bigger than just clothes its about them , the designer , myself , the team , the woman of today , the powerful women , who are free , make their own choices , working , independent , informed , aware , and with a purpose , so the brand found itself although a hazy but a personality . Then I shared who represents many of these factors , Priyanka Chopra , an ideal woman of today , who is an international talent and UN ’s global goodwill ambassador we see her work across the globe and she works for the underprivileged in her spare time , promotes Indian culture pan globe and is an inspiration to many young girls and women of her generation in India and abroad . She is a woman of colour , in India , fair women are considered beautiful , so Priyanka ditches that myth . She stands her truth with confidence and that s the kind of women XXX would want to dress and make clothes for . She married a younger guy and rejected many beliefs for the best .
I pressed upon the fact how important environment is and how its directly proportional to the choices we make everyday , and the woman we represent embodies this truth . By using examples of designers like Stella McCartney who banned fur and leather from her clothing or actor Emma Watson who supports green , sustainability and so on . I managed to bring their attention to how packaging ultimately becomes waste and areas where we can save the planet and simultaneously save money .
This helped them to see the bigger picture for the brand than just think about the clothes .
I used my own life ’s experiences and appreciation to the team ’s efforts to invoke confidence in them and to push them to do their best .
INSIGHT : I realised how inspiring stories can be and how women just need to know that they can do it , and the do it . Its easy to sabotage them and make one part of the society look interesting but really it ’s time that we understand the importance of their freedom , choices , body , and start supporting them and standing up for them and being equal .
APPROACH : If I were to approach this situation again then I would invite personalities to talk and interact with the brand and the team and share their inspiring stories so they have variety and living examples to confirm their thoughts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15502 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection Challenge and Selection In my 6 years of service with the Bank , I was assigned to different units catering to different clients . When I was first assigned to my current unit which is the Wholesale Finance Division – Contract to Sell , I had no idea how CTS accounts ( bulk ) are sourced . Where they come from and how the Bank acquire them ? At first , it was hard to appreciate how the Bank earns from this and how each task contributes to the whole picture , how it helps our team in reaching our goal . It ’s hard to be motivated or perform a task if you ’re really not aware of the things around you . Here , I realize the importance of storytelling because it helps the team in understanding the clients that they cater to as well as their duties and responsibilities and how it contributes to the organization . Application Just like how my officers educated me with our product , I also apply storytelling with my colleagues ( newbie ) because this is the appropriate tool in order to help them understand and appreciate the CTS product . I tell them the story how the Bank acquires CTS Receivables from Developers . Through this , they understand that Selling Developers often sell properties ( house and lot / condo units ) at pre - selling stage where the construction of the projects has not started yet . Upon client ’s purchase , the Down Payment / Equity stage already starts where the client will pay 10%-20 % of the Total Contract Price in 24 - 36 monthly installments then the 80%-90 % balance ( lumpsum ) will be due upon the end of the equity stage ( this is referred to as the CTS receivable ) . Before reaching the maturity stage of the CTS Balance , these Developers sell their receivables to the Bank to help them finance the construction of their projects . The Bank , in turn , will see this as an opportunity to have leads in conversion ( where housing loan will be offered to these clients to help them finance the lumpsum of their balance – 80%-90 % of the Total Contract Price ) . Insights and Approach Having told this story together with the process of acquiring and conversion , the team gains a better understanding and appreciation of how each task contributes to the profitability of the Bank . As a result , the team feels empowered to perform each task efficiently and effectively because they recognize the impact of these in reaching the Bank ’s goals and objectives . Storytelling is a compelling tool because it makes everything relatable and simple . It allows the team to have the same understanding of what ’s the team is trying to accomplish . With this , the team can work all together towards achieving their goal .
This course convinced me that knowing how to tell a story – a compelling one at that – is very important and can be used anytime because it is a very helpful tool in presenting ideas , process , strategies etc .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection Challenge and Selection In my 6 years of service with the Bank , I was assigned to different units catering to different clients . When I was first assigned to my current unit which is the Wholesale Finance Division – Contract to Sell , I had no idea how CTS accounts ( bulk ) are sourced . Where they come from and how the Bank acquire them ? At first , it was hard to appreciate how the Bank earns from this and how each task contributes to the whole picture , how it helps our team in reaching our goal . It ’s hard to be motivated or perform a task if you ’re really not aware of the things around you . Here , I realize the importance of storytelling because it helps the team in understanding the clients that they cater to as well as their duties and responsibilities and how it contributes to the organization . Application Just like how my officers educated me with our product , I also apply storytelling with my colleagues ( newbie ) because this is the appropriate tool in order to help them understand and appreciate the CTS product . I tell them the story how the Bank acquires CTS Receivables from Developers . Through this , they understand that Selling Developers often sell properties ( house and lot / condo units ) at pre - selling stage where the construction of the projects has not started yet . Upon client ’s purchase , the Down Payment / Equity stage already starts where the client will pay 10%-20 % of the Total Contract Price in 24 - 36 monthly installments then the 80%-90 % balance ( lumpsum ) will be due upon the end of the equity stage ( this is referred to as the CTS receivable ) . Before reaching the maturity stage of the CTS Balance , these Developers sell their receivables to the Bank to help them finance the construction of their projects . The Bank , in turn , will see this as an opportunity to have leads in conversion ( where housing loan will be offered to these clients to help them finance the lumpsum of their balance – 80%-90 % of the Total Contract Price ) . Insights and Approach Having told this story together with the process of acquiring and conversion , the team gains a better understanding and appreciation of how each task contributes to the profitability of the Bank . As a result , the team feels empowered to perform each task efficiently and effectively because they recognize the impact of these in reaching the Bank ’s goals and objectives . Storytelling is a compelling tool because it makes everything relatable and simple . It allows the team to have the same understanding of what ’s the team is trying to accomplish . With this , the team can work all together towards achieving their goal .
This course convinced me that knowing how to tell a story – a compelling one at that – is very important and can be used anytime because it is a very helpful tool in presenting ideas , process , strategies etc .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16773 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Improving Organisational Health Index ( OHI )
Challenge
The Organizational Health Index solution measures and tracks the key nine organizational elements that drive performance , including - direction , leadership , innovation , motivation , accountability , external orientation , capability , environment and values , coordination and control [ 1 ] .
Couple of years back , our organisation conducted a general survey to determine the OHI in order to gain insights in each of the above mentioned elements , benchmark against peers and improve the overall organisational performance , as required . The survey provided an output which identified two major areas of concern by the employees , i.e. direction and leadership . I am a member of a special work group which has been set up in order to review the outcomes of this survey . The team is a cross section of employees from across all departments / groups and is tasked to act as a Change Agents , suggest and put in place actions to resolve some of the issues that caused the less than expected OHI score for the two highlighted areas .
Selection
The team members deliberated about various ways to actively seek the truth / true feelings from the various groups of employees , and carried out various design thinking activities . It was decided to try the learning launch tool in the form of a more localised survey for every individual department at a given location to ask more direct and relevant questions , specifically providing opportunity to the employees to be more elaborative in their responses .
Application
In order to capture and create an updated / detailed list of employee ’s concerns , they were invited to write down any concerns / issue they had with respect to direction and leadership . They were offered suggestion boxes to provide their input ( anonymously ) , which were conveniently placed in communal areas of their respective departments / groups . During communication of the survey process , it was also highlighted that the survey was not only for understanding the concerns of employees but it was also an attempt to gather some solutions if they wish to offer for resolving corresponding concerns or issue , thus getting them engaged in the whole process .
For example , their input ( issues / resolutions ) was requested around ( but not limited to ) following questions ,
1 . General issues affecting them in the areas of leadership and direction , including trivial or
major concerns .
2 . Elaborate what were their expectations from their line management – whether the line
management was instrumental in providing the high quality and fulsome service to the employees or not ?
3 . Did employees think that the line management was empowered enough to support them ? If
not what they thought needed to be done in this regard ?
The suggestion boxes were collected after two weeks to start the review process . The output was registered for further deliberation .
Insight
Through the implementation of learning launch tool , our team was able to test the anonymous survey approach to engage the various groups of employees at a local level . Based on the survey output it
was identified that there were some local issues that could not be captured effectively in the previous large scale OHI exercise . These could easily be resolved with an effective intervention as ‘ quick fixes ’ . Remaining points were segregated and conveyed to relevant members of management team ( MT ) and pursued further . The inherent flexible nature of this survey in terms of opportunity to write down true concerns / resolutions proved extremely valuable for majority of employees against simply participating in a multiple choice questionnaire ( which was the case with previous OHI exercise ) . The overall number of responses / participants was increased , owing to the more localised nature of the survey . This provided more intimate picture of employee concerns to the MT for them to act and address them . There were also several resolutions collected after the survey , which helped significantly to our team ( of change agents ) during the process of implementation to bring about the necessary change / s.
Approach
The learning launch tool proved to be very valuable to our team ’s effort to gather insights into employees true concerns and generate the roadmap to address them at various levels ( local – quick fixes ’ and wider scale initiatives with long term plans ) . We are continuing to engage with different employee or their groups to keep them updated on the progress of the implementation process of the survey output , giving them confidence about our result oriented campaign . We are positive that using design thinking approach would be beneficial towards improving the two major areas of concern , which will not only improve the OHI index of our organisation but consequently also the overall performance .
References
[ 1 ] https://www.mckinsey.com/industries/public-sector/our-insights/organizational-health-index
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Improving Organisational Health Index ( OHI )
Challenge
The Organizational Health Index solution measures and tracks the key nine organizational elements that drive performance , including - direction , leadership , innovation , motivation , accountability , external orientation , capability , environment and values , coordination and control [ 1 ] .
Couple of years back , our organisation conducted a general survey to determine the OHI in order to gain insights in each of the above mentioned elements , benchmark against peers and improve the overall organisational performance , as required . The survey provided an output which identified two major areas of concern by the employees , i.e. direction and leadership . I am a member of a special work group which has been set up in order to review the outcomes of this survey . The team is a cross section of employees from across all departments / groups and is tasked to act as a Change Agents , suggest and put in place actions to resolve some of the issues that caused the less than expected OHI score for the two highlighted areas .
Selection
The team members deliberated about various ways to actively seek the truth / true feelings from the various groups of employees , and carried out various design thinking activities . It was decided to try the learning launch tool in the form of a more localised survey for every individual department at a given location to ask more direct and relevant questions , specifically providing opportunity to the employees to be more elaborative in their responses .
Application
In order to capture and create an updated / detailed list of employee ’s concerns , they were invited to write down any concerns / issue they had with respect to direction and leadership . They were offered suggestion boxes to provide their input ( anonymously ) , which were conveniently placed in communal areas of their respective departments / groups . During communication of the survey process , it was also highlighted that the survey was not only for understanding the concerns of employees but it was also an attempt to gather some solutions if they wish to offer for resolving corresponding concerns or issue , thus getting them engaged in the whole process .
For example , their input ( issues / resolutions ) was requested around ( but not limited to ) following questions ,
1 . General issues affecting them in the areas of leadership and direction , including trivial or
major concerns .
2 . Elaborate what were their expectations from their line management – whether the line
management was instrumental in providing the high quality and fulsome service to the employees or not ?
3 . Did employees think that the line management was empowered enough to support them ? If
not what they thought needed to be done in this regard ?
The suggestion boxes were collected after two weeks to start the review process . The output was registered for further deliberation .
Insight
Through the implementation of learning launch tool , our team was able to test the anonymous survey approach to engage the various groups of employees at a local level . Based on the survey output it
was identified that there were some local issues that could not be captured effectively in the previous large scale OHI exercise . These could easily be resolved with an effective intervention as ‘ quick fixes ’ . Remaining points were segregated and conveyed to relevant members of management team ( MT ) and pursued further . The inherent flexible nature of this survey in terms of opportunity to write down true concerns / resolutions proved extremely valuable for majority of employees against simply participating in a multiple choice questionnaire ( which was the case with previous OHI exercise ) . The overall number of responses / participants was increased , owing to the more localised nature of the survey . This provided more intimate picture of employee concerns to the MT for them to act and address them . There were also several resolutions collected after the survey , which helped significantly to our team ( of change agents ) during the process of implementation to bring about the necessary change / s.
Approach
The learning launch tool proved to be very valuable to our team ’s effort to gather insights into employees true concerns and generate the roadmap to address them at various levels ( local – quick fixes ’ and wider scale initiatives with long term plans ) . We are continuing to engage with different employee or their groups to keep them updated on the progress of the implementation process of the survey output , giving them confidence about our result oriented campaign . We are positive that using design thinking approach would be beneficial towards improving the two major areas of concern , which will not only improve the OHI index of our organisation but consequently also the overall performance .
References
[ 1 ] https://www.mckinsey.com/industries/public-sector/our-insights/organizational-health-index
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19060 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping – My experience with it
Challenge & Selection
To start with , this was my experience with design thinking in a health and technology company . A spin - off area was created , dedicated to developing software useful for their services offered .
They were interested in providing their principal and profitable service by using mobile applications to reduce time , time lost , and improve productivity . What they did not have in mind was the fact that to accomplish this they needed to digitalize all their services and process , not only the one they were planning .
Then , the first step was mapping the stages of a medical rental process offered by the company . This investigation was necessary to understand the activity and to have the context to work on this project . Also , it was to know what was going to be required , the functions and limitations of the project .
Application
In the stages of the process , there were many people involved . We had medicals who ask for the service , administrators from the hospital who call us and pay bills and our company personal , administrators who received petitions , and the engineers who offered it .
This detection guided us to their journey , to identify the points where they had contact with the company and us with them . To help us in this data gathering , we applied an ethnographic study by interviewing , doing field research , and participating in their daily routine .
Thanks to this , we could map these journeys in diagrams and , we could trace all the activities involved and identify problems , needs , and try to figure out how to solve them . To do this , we first look for patterns and insights , as Marian Moore states as the results of the mapping tools benefits .
Insight & Approach
We made an investigation because we thought it was necessary to help us , and as a designer , I grew up with this approach to understand the project and empathize with people . But stakeholders , managers , and developers didn´t have this practice , and thanks to his mapping tool they figure out how useful it is .
This was my first experience with design thinking so , I could put in on practice some concepts I had , but the real experience consolidated the theoretical knowledge I had . In the end , a design thinking mindset permeated slowly in this new area and the next process followed this user - centered methodology .
Time after , I learned more about methodologies and design thinking tools and having control of these we can use it later more practically and professionally .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping – My experience with it
Challenge & Selection
To start with , this was my experience with design thinking in a health and technology company . A spin - off area was created , dedicated to developing software useful for their services offered .
They were interested in providing their principal and profitable service by using mobile applications to reduce time , time lost , and improve productivity . What they did not have in mind was the fact that to accomplish this they needed to digitalize all their services and process , not only the one they were planning .
Then , the first step was mapping the stages of a medical rental process offered by the company . This investigation was necessary to understand the activity and to have the context to work on this project . Also , it was to know what was going to be required , the functions and limitations of the project .
Application
In the stages of the process , there were many people involved . We had medicals who ask for the service , administrators from the hospital who call us and pay bills and our company personal , administrators who received petitions , and the engineers who offered it .
This detection guided us to their journey , to identify the points where they had contact with the company and us with them . To help us in this data gathering , we applied an ethnographic study by interviewing , doing field research , and participating in their daily routine .
Thanks to this , we could map these journeys in diagrams and , we could trace all the activities involved and identify problems , needs , and try to figure out how to solve them . To do this , we first look for patterns and insights , as Marian Moore states as the results of the mapping tools benefits .
Insight & Approach
We made an investigation because we thought it was necessary to help us , and as a designer , I grew up with this approach to understand the project and empathize with people . But stakeholders , managers , and developers didn´t have this practice , and thanks to his mapping tool they figure out how useful it is .
This was my first experience with design thinking so , I could put in on practice some concepts I had , but the real experience consolidated the theoretical knowledge I had . In the end , a design thinking mindset permeated slowly in this new area and the next process followed this user - centered methodology .
Time after , I learned more about methodologies and design thinking tools and having control of these we can use it later more practically and professionally .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14973 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking
What is design thinking ? Design thinking is a method of creative thinking to solve problems , also known as human - centered design . Design thinking as a skill of the teacher and given that design thinking is an approach for creative thinking and problem - solving centered around humans , thinking through design forms part of the participations and deep social structures . Its roots lie in the depths of mindsets and creative processes aimed at creating opportunities for understanding others and developing innovative solutions to meet their needs . Through training in thinking about design , he will have the skill to generate questions , and motivate students to do so , in this case the teacher becomes a major change maker in the educational process , one of the most important skills that the teacher will need is thinking through design , which is a method of creative thinking and problem solving , and therefore The design thinking skill was the skills compatible with student - based learning , which the teacher needs in order to develop students ' learning faculties , because the teacher thinks as a designer and not just a teacher planning the lesson , the difference here is that he is trying to start from steps that start with feeling the problem and then generating ideas Help me to implement the learning process interesting and effective . The Design Thinking Kit for Teachers , which aims to tailor 2 the process to suit teachers specifically , consists of five stages : Discovery , Interpretation , Innovation , Experimentation , and Development which are similar to the stages of generating questions and discovering solutions , installation and experimentation , Thinking with design also helps the teacher to face the challenges that he meets in the learning environment , in this case he can look at the available environment to create an enabling environment for the learner to achieve the possible benefit
Reflection - Learning Launch Challenge : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . In my organization , which is a real - estate developer , we use to participate in different trade shows and exhibitions through the year and in different locations , we have a third party service provider who is in charge of installing the stand depending on the nature of the trade show and the theme after getting the approval from us . While closing the last year statistics number of events and the business leads generated from each event the numbers went down comparing to the previous years without a significant reason as the surveys done after the events have not shown the reasons .
Reflection - Learning Launch Challenge : In my organization , which is a real - estate developer , we use to participate in different trade shows and exhibitions through the year and in different locations , we have a third party service provider who is in charge of installing the stand depending on the
nature of the trade show and the theme after getting the approval from us . While closing the last year statistics number of events and the business leads generated from each event the numbers went down comparing to the previous years without a significant reason as the surveys done after the events have not shown the reasons .
Application
The application of this process started with jotting down the main word - Academics . Followed by subheadings such as students , lockdown , pandemic , homework , Netflix and so on . I then started ideating and noted these ideas down in the mind map under these subheadings . For example : A feature introduced to Netflix that sets the daily time limit on the students ’ consumption , incentives given by parents on successful completion of the task ( homework ) , etc . The process led to many ideas , some which were great and would work well , some which were not so great and might not work that well . But it made it easier to ideate as all words were there on a single sheet of paper . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight
This insight got from applying this tool , shows how valuable and adding value to find solution to the challenge and saving time and money also leading to a considerable results if used properly with all the available data and looking form the missing data too and the method really helped me . I am a design student and I feel this is something I would use very often not only in my academic and professional life , but also in my personal life too . This method I can be used to generate so many ideas at once , it does n’t really take all that much time and is very quick . It is also a very fun activity to do and helps one think in so many new directions . The next time I would like to definitely select a new tool . This is because I would like to explore the other methods as well . I think it would be something fun and something so helpful to do . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
Approach
I would use the Learning Launch in the future after monitoring the events data and keeping this exercise as a reference to be used for other departments and colleagues who are using the design thinking to face their challenges
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking
What is design thinking ? Design thinking is a method of creative thinking to solve problems , also known as human - centered design . Design thinking as a skill of the teacher and given that design thinking is an approach for creative thinking and problem - solving centered around humans , thinking through design forms part of the participations and deep social structures . Its roots lie in the depths of mindsets and creative processes aimed at creating opportunities for understanding others and developing innovative solutions to meet their needs . Through training in thinking about design , he will have the skill to generate questions , and motivate students to do so , in this case the teacher becomes a major change maker in the educational process , one of the most important skills that the teacher will need is thinking through design , which is a method of creative thinking and problem solving , and therefore The design thinking skill was the skills compatible with student - based learning , which the teacher needs in order to develop students ' learning faculties , because the teacher thinks as a designer and not just a teacher planning the lesson , the difference here is that he is trying to start from steps that start with feeling the problem and then generating ideas Help me to implement the learning process interesting and effective . The Design Thinking Kit for Teachers , which aims to tailor 2 the process to suit teachers specifically , consists of five stages : Discovery , Interpretation , Innovation , Experimentation , and Development which are similar to the stages of generating questions and discovering solutions , installation and experimentation , Thinking with design also helps the teacher to face the challenges that he meets in the learning environment , in this case he can look at the available environment to create an enabling environment for the learner to achieve the possible benefit
Reflection - Learning Launch Challenge : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . In my organization , which is a real - estate developer , we use to participate in different trade shows and exhibitions through the year and in different locations , we have a third party service provider who is in charge of installing the stand depending on the nature of the trade show and the theme after getting the approval from us . While closing the last year statistics number of events and the business leads generated from each event the numbers went down comparing to the previous years without a significant reason as the surveys done after the events have not shown the reasons .
Reflection - Learning Launch Challenge : In my organization , which is a real - estate developer , we use to participate in different trade shows and exhibitions through the year and in different locations , we have a third party service provider who is in charge of installing the stand depending on the
nature of the trade show and the theme after getting the approval from us . While closing the last year statistics number of events and the business leads generated from each event the numbers went down comparing to the previous years without a significant reason as the surveys done after the events have not shown the reasons .
Application
The application of this process started with jotting down the main word - Academics . Followed by subheadings such as students , lockdown , pandemic , homework , Netflix and so on . I then started ideating and noted these ideas down in the mind map under these subheadings . For example : A feature introduced to Netflix that sets the daily time limit on the students ’ consumption , incentives given by parents on successful completion of the task ( homework ) , etc . The process led to many ideas , some which were great and would work well , some which were not so great and might not work that well . But it made it easier to ideate as all words were there on a single sheet of paper . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight
This insight got from applying this tool , shows how valuable and adding value to find solution to the challenge and saving time and money also leading to a considerable results if used properly with all the available data and looking form the missing data too and the method really helped me . I am a design student and I feel this is something I would use very often not only in my academic and professional life , but also in my personal life too . This method I can be used to generate so many ideas at once , it does n’t really take all that much time and is very quick . It is also a very fun activity to do and helps one think in so many new directions . The next time I would like to definitely select a new tool . This is because I would like to explore the other methods as well . I think it would be something fun and something so helpful to do . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
Approach
I would use the Learning Launch in the future after monitoring the events data and keeping this exercise as a reference to be used for other departments and colleagues who are using the design thinking to face their challenges
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8761 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : The Information Technology ( IT ) team for one of the large manufacturing customers has been supporting all their data and analytics platform and applications across the business lines and unfortunately the level of business satisfaction was very poor due the following reasons ,
1 . Quality of services :
- Time taken to close critical incident- varied anytime from 48hrs thru 2 weeks
- Delayed response or no immediate response
2 . Service Level were impacted : We have seen last 6 months the services level were as poor as
60 % were in the expectations were at 95 %
3 . In - efficient process for Incidents creation / documentation / status update
Selection : We identified the key stakeholders which included My ( Internal ) team , business associates and the IT team – Majority of the stakeholders were part of various lean six sigma initiatives and we opted Mind Mapping .
We had access to large amount of data , accesses to critical stakeholders who are impacted or have gone through the pain last few years and hence we wanted to focus to ensure all stake holders have common understanding on the current process / challenges and on What If – idea generation process
Application : We created a space for all stakeholders out of their day to day activities , this was half a day workshop and agenda was to allow business and IT team to white board the current process , challenges , pain points , what is working well and the current RACI which resulted for some of the challenges and dissatisfactions which are highlighted earlier . The session was also used to document the approach
We created small groups with 1 each representative from business associates , IT team and our team
Handed over post - its and requested to document all process points in their current scope of work , what is working well , what needs / can be to be done and area of improvement
Each team members started grouping the each post - it under different themes which included Process , people and technology
Rest of the hour team spent discussion / debating and identifying the insights and the causes
Insights : While we identified 3 themes , the insights across these themes were eye opening for some of the business associates , IT team and the leadership team and some of the insights are as follows ,
4 to 14 days the average resolution time for tickets which poses a need for refined and stringent SLA
Resolution time for critical and normal incidents were over 10 working days for 90 % of the incidents
30 % Open incidents are from one of the data sources
No single touch point for status update or for any critical help required
Challenges to get current status and expected closure time
Process in - consistent for incidents creation / logging – Multiple process
Skillset challenges due to wide variety of tools
Motivation for the consultants doing same kind of work again and again
No single process for logging incidents and no single touch point for end user or business associates
Multiple instances which are not required
Approach : We need to increase the # of stake holders ’ participants so that we will have a sizeable team
participating ( We just had 6 to 7 participants )
Allocate more time , although we had half day , but half of the half time was spent on other
activities
More rigor and leading / open questions to be applied for these sessions
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : The Information Technology ( IT ) team for one of the large manufacturing customers has been supporting all their data and analytics platform and applications across the business lines and unfortunately the level of business satisfaction was very poor due the following reasons ,
1 . Quality of services :
- Time taken to close critical incident- varied anytime from 48hrs thru 2 weeks
- Delayed response or no immediate response
2 . Service Level were impacted : We have seen last 6 months the services level were as poor as
60 % were in the expectations were at 95 %
3 . In - efficient process for Incidents creation / documentation / status update
Selection : We identified the key stakeholders which included My ( Internal ) team , business associates and the IT team – Majority of the stakeholders were part of various lean six sigma initiatives and we opted Mind Mapping .
We had access to large amount of data , accesses to critical stakeholders who are impacted or have gone through the pain last few years and hence we wanted to focus to ensure all stake holders have common understanding on the current process / challenges and on What If – idea generation process
Application : We created a space for all stakeholders out of their day to day activities , this was half a day workshop and agenda was to allow business and IT team to white board the current process , challenges , pain points , what is working well and the current RACI which resulted for some of the challenges and dissatisfactions which are highlighted earlier . The session was also used to document the approach
We created small groups with 1 each representative from business associates , IT team and our team
Handed over post - its and requested to document all process points in their current scope of work , what is working well , what needs / can be to be done and area of improvement
Each team members started grouping the each post - it under different themes which included Process , people and technology
Rest of the hour team spent discussion / debating and identifying the insights and the causes
Insights : While we identified 3 themes , the insights across these themes were eye opening for some of the business associates , IT team and the leadership team and some of the insights are as follows ,
4 to 14 days the average resolution time for tickets which poses a need for refined and stringent SLA
Resolution time for critical and normal incidents were over 10 working days for 90 % of the incidents
30 % Open incidents are from one of the data sources
No single touch point for status update or for any critical help required
Challenges to get current status and expected closure time
Process in - consistent for incidents creation / logging – Multiple process
Skillset challenges due to wide variety of tools
Motivation for the consultants doing same kind of work again and again
No single process for logging incidents and no single touch point for end user or business associates
Multiple instances which are not required
Approach : We need to increase the # of stake holders ’ participants so that we will have a sizeable team
participating ( We just had 6 to 7 participants )
Allocate more time , although we had half day , but half of the half time was spent on other
activities
More rigor and leading / open questions to be applied for these sessions
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9224 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The aim of this research is to find out the effectiveness of a cognitive program for developing investigative and inductive thinking for pre - school children from ( 4 - 5.6 ) years . And shed light on how to develop thinking among children in pre - school education and to benefit from investigation and extrapolation strategies and their application in pre - school learning . The research community was represented by children of pre - school education from the children of the two models of innovation kindergarten in the resource in Moderman and Noor Al - Huda Islamic International Kindergarten , which numbered 64 children and girls . The researcher used what she prepared from the thinking skills scale for children for the age of ( 4 - 5.6 ) years and a program that includes a theoretical and practical framework . The program is divided into two parts , the first part includes children of the first level in 2009 AD and the second part children of the second level in 2010 AD . The research hypotheses were represented in two hypotheses , the first hypothesis is to find the effectiveness of the program to develop investigative and inductive thinking , and the second hypothesis is to find differences in the response between males and females to the program
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The aim of this research is to find out the effectiveness of a cognitive program for developing investigative and inductive thinking for pre - school children from ( 4 - 5.6 ) years . And shed light on how to develop thinking among children in pre - school education and to benefit from investigation and extrapolation strategies and their application in pre - school learning . The research community was represented by children of pre - school education from the children of the two models of innovation kindergarten in the resource in Moderman and Noor Al - Huda Islamic International Kindergarten , which numbered 64 children and girls . The researcher used what she prepared from the thinking skills scale for children for the age of ( 4 - 5.6 ) years and a program that includes a theoretical and practical framework . The program is divided into two parts , the first part includes children of the first level in 2009 AD and the second part children of the second level in 2010 AD . The research hypotheses were represented in two hypotheses , the first hypothesis is to find the effectiveness of the program to develop investigative and inductive thinking , and the second hypothesis is to find differences in the response between males and females to the program
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22550 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I study Human Computer Interaction Design in a Technical High school . We got a praxis project to design a classroom operating system for universities ( it comes to lighting , dimming possibilities , ventilation , devices management and so on ) . The problem was that the lecturers loose a lot of working time for configuration of room conditions , affecting the quality of teaching and learning . There were 5 students in our team and we should visit the maximum number of university classrooms within a limited period of time for the purpose of gathering information about the current situation and requirements of stakeholders of the project . After all interviews we should make a kind of prototype of this classroom operating system . Selection Visualisation is “ the mother of all design tools ” , because it ’s used in every stage of the design thinking process . On the first stage of our project we planed some interviews with lecturers from different universities . Sometimes three persons of our team took part on an interview , sometimes one , but everybody should gain insight into the lecturers problems for the future work . So there was a purpose to share information about visited rooms , devises of these rooms , behavior of lecturers with other team members . Application . Photography , Video , Drawing . Visualization helped us here : we made a lot of photos , videos and drew room plans to discus it with our colleagues by next meetings . “ Photography is a very rich way for us to understand that world , and not just the people themselves , but the context in which they live . Innovation is really centered on having a rich understanding of those contexts . So things like photography and sketching can be a very important way of capturing that kind of information ” , - says Leidy Riley in our lecture . Sketching . Prototyping and testing . On the second stage came a more creative work – designing and namely prototyping of a new more effective classroom operating system . And here we needed the visualization tool exactly to “ unlock different parts of our brains - parts of our creativity , that we might not normally be using in the course of conversation ” . So we used our tables and color cards to make diagrams , our whiteboards to sketch our ideas and finally
paper , cardboard , pencils and shears to produce a simplest prototype . Than we went with these handicrafts to our lecturers to test them and to improve for the next iteration . Insight & Approach What I have learned from conducting this project is that photos , videos , drawings and sketches are the best tool to share your experience and insights with your team and with stakeholders , even remotely . Videos of interviews help extremely to understand the behaviour of the people in the surveyed conditions and to see details , that the people themselves do not realise and can not articulate or express . And the more times we review it , the more details float to the surface . For the prototyping stage is the visualization the indispensable tool to generate ideas and realize them in practice . The sketches give the different groups of stakeholders a point for discussion that allows the project team to make another step to the best solution of the problem . What I would add to our project process for the next time is a graphic of the process itself , that displays phases , status of execution , next steps . That helps the whole team to keep in touch with the current developments .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I study Human Computer Interaction Design in a Technical High school . We got a praxis project to design a classroom operating system for universities ( it comes to lighting , dimming possibilities , ventilation , devices management and so on ) . The problem was that the lecturers loose a lot of working time for configuration of room conditions , affecting the quality of teaching and learning . There were 5 students in our team and we should visit the maximum number of university classrooms within a limited period of time for the purpose of gathering information about the current situation and requirements of stakeholders of the project . After all interviews we should make a kind of prototype of this classroom operating system . Selection Visualisation is “ the mother of all design tools ” , because it ’s used in every stage of the design thinking process . On the first stage of our project we planed some interviews with lecturers from different universities . Sometimes three persons of our team took part on an interview , sometimes one , but everybody should gain insight into the lecturers problems for the future work . So there was a purpose to share information about visited rooms , devises of these rooms , behavior of lecturers with other team members . Application . Photography , Video , Drawing . Visualization helped us here : we made a lot of photos , videos and drew room plans to discus it with our colleagues by next meetings . “ Photography is a very rich way for us to understand that world , and not just the people themselves , but the context in which they live . Innovation is really centered on having a rich understanding of those contexts . So things like photography and sketching can be a very important way of capturing that kind of information ” , - says Leidy Riley in our lecture . Sketching . Prototyping and testing . On the second stage came a more creative work – designing and namely prototyping of a new more effective classroom operating system . And here we needed the visualization tool exactly to “ unlock different parts of our brains - parts of our creativity , that we might not normally be using in the course of conversation ” . So we used our tables and color cards to make diagrams , our whiteboards to sketch our ideas and finally
paper , cardboard , pencils and shears to produce a simplest prototype . Than we went with these handicrafts to our lecturers to test them and to improve for the next iteration . Insight & Approach What I have learned from conducting this project is that photos , videos , drawings and sketches are the best tool to share your experience and insights with your team and with stakeholders , even remotely . Videos of interviews help extremely to understand the behaviour of the people in the surveyed conditions and to see details , that the people themselves do not realise and can not articulate or express . And the more times we review it , the more details float to the surface . For the prototyping stage is the visualization the indispensable tool to generate ideas and realize them in practice . The sketches give the different groups of stakeholders a point for discussion that allows the project team to make another step to the best solution of the problem . What I would add to our project process for the next time is a graphic of the process itself , that displays phases , status of execution , next steps . That helps the whole team to keep in touch with the current developments .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20449 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Course – Final Assignment - Visualization Tool – Learning Launch . Imtiyaz .
Challenge
I ’m a member of the Digital Department of an international Company and my new challenge is to implement a new tool in the Operations Department to improve the provider assignment processes of their activity . The scope of the project consist in automatize the selection and assignment of the providers of all the claims opened in the system . Agents ( primary users ) often have problems with the IT tools because a lack of training or because they were not involved in the building of the tool or understand the real benefit of it . The project duration is estimated in 3 months and it includes the training session for all the stakeholders ( agents and providers ) .
Selection
We ’ve decided to use visualization tools , starting with workflows to summarize the activity of the assignment to jump to journey map and walkthrough to try the learning launch tool and cover the main ressistances of the teams to the new it tools implemented in their activities .
Application
During the first two weeks we organize our first meetings we organize with agents and providers to try to understand the high level process and depict it into basic workflows to ensure the activity was clear .
After this sessions we spend 2 weeks to organize tours in the agents and providers offices to see how is the daily activity and how their interact with the current tools .
Once the activity is clear , we went more in detail and we organize face to face meeting with the agents and providers to see how they manage their tasks , how they tackle their problems and how they feel with the existing tools .
After that we present a journey map that represents their daily activity with the tasks , problems and priorities in different scenarios to receive their feedback and test our hypothesis .
The second month is centered in the build of the app and to present to the users wireframes of the application as well as walkthrough of the navigation to ensure that all the activities , tasks and suggestions are accomplished .
Insight
By applying this methodology both users ( agents and providers ) understood better their activity and the benefits of implementing the new tool . It also provide them a wide vision of the whole business and understand the problems of the others allowing a more empathic behaviour between them . It also provide them a more sense of collaboration and satisfaction after presenting during the last meetings the prototypes and the final solution to the rest of the stakeholders and they started to think on how they can improve it .
Approach
Next time I would like to improve the organization of the interviews ( with online solutions ) to increase the exploration involve more people in the co creation of solution that is key to transform the activities and the organizations .
| EMAIL:
ID_NUM:
NAME_STUDENT: Imtiyaz
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Course – Final Assignment - Visualization Tool – Learning Launch . Imtiyaz .
Challenge
I ’m a member of the Digital Department of an international Company and my new challenge is to implement a new tool in the Operations Department to improve the provider assignment processes of their activity . The scope of the project consist in automatize the selection and assignment of the providers of all the claims opened in the system . Agents ( primary users ) often have problems with the IT tools because a lack of training or because they were not involved in the building of the tool or understand the real benefit of it . The project duration is estimated in 3 months and it includes the training session for all the stakeholders ( agents and providers ) .
Selection
We ’ve decided to use visualization tools , starting with workflows to summarize the activity of the assignment to jump to journey map and walkthrough to try the learning launch tool and cover the main ressistances of the teams to the new it tools implemented in their activities .
Application
During the first two weeks we organize our first meetings we organize with agents and providers to try to understand the high level process and depict it into basic workflows to ensure the activity was clear .
After this sessions we spend 2 weeks to organize tours in the agents and providers offices to see how is the daily activity and how their interact with the current tools .
Once the activity is clear , we went more in detail and we organize face to face meeting with the agents and providers to see how they manage their tasks , how they tackle their problems and how they feel with the existing tools .
After that we present a journey map that represents their daily activity with the tasks , problems and priorities in different scenarios to receive their feedback and test our hypothesis .
The second month is centered in the build of the app and to present to the users wireframes of the application as well as walkthrough of the navigation to ensure that all the activities , tasks and suggestions are accomplished .
Insight
By applying this methodology both users ( agents and providers ) understood better their activity and the benefits of implementing the new tool . It also provide them a wide vision of the whole business and understand the problems of the others allowing a more empathic behaviour between them . It also provide them a more sense of collaboration and satisfaction after presenting during the last meetings the prototypes and the final solution to the rest of the stakeholders and they started to think on how they can improve it .
Approach
Next time I would like to improve the organization of the interviews ( with online solutions ) to increase the exploration involve more people in the co creation of solution that is key to transform the activities and the organizations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Imtiyaz"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1763 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection- Visualization
Challenge
I work in a legal department of a research centre . Making a robust product in strict timelines in a highly regulated field is a challenge in itself . With lot of factors affecting quality of product and so many variables to control , scientists face many challenges in making a robust product . Intellectual property ( IP)/patents adds further to the complexity of the product . Patents are exclusive rights granted for new inventions . These rights are enforceable and can lead to lot of litigation cost in case of infringement . We need to overcome patents for a successful product .
Working at the intersection of legal and technical involves implementing IP - compliant as well as technically feasible strategies . My work involves explaining the legal boundaries of Intellectual property ( IP)/patent around the product to various stakeholders and come out with IP - compliant strategies . We face challenge in explaining scientists about scope of a patent and also in motivating them to overcome IP as it will result in a legally fool proof product . The inability of a scientific mind to understand legal repercussions of a strategy , often results in a tussle . We are facing issues of non- compliance of IP preferred strategy leading to increased cost in litigation . Scientist tend to outright ridicule the IP preferred strategy at the outset .
Our challenge is to clearly explain the protection of IP and whitespace the scientist can work in and finding issues that is leading to non - compliance to IP preferred strategy and reason of lack of motivation .
Selection
We decided to use visualization tool to explain the scope of intellectual property . The product involved a complex intellectual property / patent landscape with overlapping scope . Visualization could help them to understand the patent and product and visualize a green space .
Application
We used a slide deck to show relevant snippets of text from the patent document on which we were basing our ( IP ) recommendations . This allowed us to make the stakeholders understand the basis of our recommendation and also avoided them to have their own interpretations . It was very easy to make them understand reasons of IP recommendations .
We showed IP protected/ claimed space in red and help them visualize green space scientist can work upon .
A simple representation of what tried to make them visualize :
After explaining this , we mapped their strategy with the claimed space .
Using description of a product and then relating it to patent we could show monetary advantages that will result if we have an IP compliant strategy in place . It also helped them to demarcate Patent 1 and Patent 2 and think around a strategy that is suitable as whole .
Insight & Approach
With diverse team looking at the landscape we gained more than usual technical understanding of product . It resulted in more knowledge sharing among the team . We got insights from practical knowledge of the scientist and this helped us to find some lacuna or white - space ourselves . Concerns of scientist were different than what we expected and we got other team to answer their concerns . The teams were better aligned on designing strategies for the product .
A clear understanding triggered a very constructive discussion around various aspects of products and to our amazement it lead to multiple ways of formulating IP preferred strategies .
We learned through this exercise that we need to look at the product as a whole and including other team on the table will help us in making a better product .
* * * * * * * * * * * * * * *
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection- Visualization
Challenge
I work in a legal department of a research centre . Making a robust product in strict timelines in a highly regulated field is a challenge in itself . With lot of factors affecting quality of product and so many variables to control , scientists face many challenges in making a robust product . Intellectual property ( IP)/patents adds further to the complexity of the product . Patents are exclusive rights granted for new inventions . These rights are enforceable and can lead to lot of litigation cost in case of infringement . We need to overcome patents for a successful product .
Working at the intersection of legal and technical involves implementing IP - compliant as well as technically feasible strategies . My work involves explaining the legal boundaries of Intellectual property ( IP)/patent around the product to various stakeholders and come out with IP - compliant strategies . We face challenge in explaining scientists about scope of a patent and also in motivating them to overcome IP as it will result in a legally fool proof product . The inability of a scientific mind to understand legal repercussions of a strategy , often results in a tussle . We are facing issues of non- compliance of IP preferred strategy leading to increased cost in litigation . Scientist tend to outright ridicule the IP preferred strategy at the outset .
Our challenge is to clearly explain the protection of IP and whitespace the scientist can work in and finding issues that is leading to non - compliance to IP preferred strategy and reason of lack of motivation .
Selection
We decided to use visualization tool to explain the scope of intellectual property . The product involved a complex intellectual property / patent landscape with overlapping scope . Visualization could help them to understand the patent and product and visualize a green space .
Application
We used a slide deck to show relevant snippets of text from the patent document on which we were basing our ( IP ) recommendations . This allowed us to make the stakeholders understand the basis of our recommendation and also avoided them to have their own interpretations . It was very easy to make them understand reasons of IP recommendations .
We showed IP protected/ claimed space in red and help them visualize green space scientist can work upon .
A simple representation of what tried to make them visualize :
After explaining this , we mapped their strategy with the claimed space .
Using description of a product and then relating it to patent we could show monetary advantages that will result if we have an IP compliant strategy in place . It also helped them to demarcate Patent 1 and Patent 2 and think around a strategy that is suitable as whole .
Insight & Approach
With diverse team looking at the landscape we gained more than usual technical understanding of product . It resulted in more knowledge sharing among the team . We got insights from practical knowledge of the scientist and this helped us to find some lacuna or white - space ourselves . Concerns of scientist were different than what we expected and we got other team to answer their concerns . The teams were better aligned on designing strategies for the product .
A clear understanding triggered a very constructive discussion around various aspects of products and to our amazement it lead to multiple ways of formulating IP preferred strategies .
We learned through this exercise that we need to look at the product as a whole and including other team on the table will help us in making a better product .
* * * * * * * * * * * * * * *
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21834 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch – Creative agency challenge
Challenge & Selection
I work in an advertising agency and I often have to do an activation for a brand that wants to create awareness and retention on the market towards consumers .
In my specific case , we had to create , for a famous brand of sparkling drinks , an installation to show to the public during the design week in Milan . The brand wanted to launch a light product on the market and the goal was to connect this lightness to the world of design . The project was very complex , since we had no way to make attempts and tests during the weeks before the event . This installation was , in a nutshell , the creation of a new place where consumers could discuss design issues while drinking this new drink . All in a " lightness " environment .
The project had to be created in four days and the installation had to be ready to be installed in an urban context for a week . In the agency we were a lot of creative people focused on the project and there were a lot of ideas . The client , on the other hand , had already had the opportunity to try a similar idea created , the year before , by another agency , but this idea was very generic and had little impact on customer .
Our team had never used design thinking tools , so I decided to propose the use of the learning launch , even though we had to create the new lightweight design concept and we had to create a prototype of the installation in a different place from the final event .
It was seen as a very challenging idea but everyone accepted . As is well known , the learning launch allows to test key customer , execution and defensibility assumptions , following a simple process : finding an idea that can solve a specific need of a defined person , that causes pain and must be solved . This approach allows to verify if the idea meets the need in the best way compared to competitors .
The challenge , in this case , concerned two aspects : to make the concept of " design in lightness " without making the concept simplistic , and how to graphically develop the installation .
Application
For our first learning launch , we focused on the concept of lightness applied to design . Starting from our target group , people of a certain age worried about not always feeling up to it and wanting a simpler life , we hypothesized that the basic idea could be : do n't take yourself too seriously . Surely this allowed these people to feel less guilty , living life more lightly . To avoid the classic phenomenon of confirmation bias , we found everything that could refute this idea , but from the data collected we had confirmation that this would have been the right choice . The target in fact was not young and energetic , able to be flexible and not inclined to obey social laws , but a mature target who feels very strong the weight of responsibility .
We decided to set up our working group with people from different backgrounds , with two people ( Kate and Daniel ) sceptical and not very optimistic about the project . This allowed us to refine the idea more and more . We took a very large pool of consumers ( women , 40 - 50 years old , Italy ) and this allowed us to be accurate both qualitatively and quantitatively .
Given our main assumption we had the confirmation that our people do not want to take themselves too seriously , and want to live life not up to expectations but up to their own desires . This idea was scalable and declinable in many aspects , such as design . The idea that would have led to this connection between these two distant worlds would have been the “ mix and match ” . So we tested this idea by
taking a pool of consumers ( 50 people ) as a target and , in a one - day workshop , we had them apply the idea of mix and match to the table , to home furnishings , to clothing . At the end of the test we asked : how much lighter do you think design is if you do n't take yourself too seriously ? The feedback and ratings were all very high .
So we decided to make the second learning launch , proposing an installation for the design week : two designers who in real time are inside a glass box creating a mix and match place ( like a mise en place or a home environment ) . We asked the same question at the end of the experiment . And we realized we were on the right track .
Insight & Approach
By applying the learning launch tool , our team was able to test creative assumptions that would otherwise only remain generic . We managed not to focus on an individual idea through collaboration . We avoided giving much value to our idea just because it was our idea . We clearly had the costs and time frame in mind , and we could have made a mistake without wasting so much time and money . We understood the value of anticipating the results , without expecting failure in the creation of the work . A more agile process led to a more agile , dynamic result .
This approach will certainly be used for other projects conducted by our agency . I am curious how this tool can also be used to solve problems within the agency . Linked to system architectures or HR system innovation in general . Since the goal is not to show that you have had a good idea but that you have to find the truth and it will be the one to confirm or not the assumption , we will have a much more collaborative environment and focused more on the " journey " than on the " destination - result " .
| EMAIL:
ID_NUM:
NAME_STUDENT: Kate, Daniel
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch – Creative agency challenge
Challenge & Selection
I work in an advertising agency and I often have to do an activation for a brand that wants to create awareness and retention on the market towards consumers .
In my specific case , we had to create , for a famous brand of sparkling drinks , an installation to show to the public during the design week in Milan . The brand wanted to launch a light product on the market and the goal was to connect this lightness to the world of design . The project was very complex , since we had no way to make attempts and tests during the weeks before the event . This installation was , in a nutshell , the creation of a new place where consumers could discuss design issues while drinking this new drink . All in a " lightness " environment .
The project had to be created in four days and the installation had to be ready to be installed in an urban context for a week . In the agency we were a lot of creative people focused on the project and there were a lot of ideas . The client , on the other hand , had already had the opportunity to try a similar idea created , the year before , by another agency , but this idea was very generic and had little impact on customer .
Our team had never used design thinking tools , so I decided to propose the use of the learning launch , even though we had to create the new lightweight design concept and we had to create a prototype of the installation in a different place from the final event .
It was seen as a very challenging idea but everyone accepted . As is well known , the learning launch allows to test key customer , execution and defensibility assumptions , following a simple process : finding an idea that can solve a specific need of a defined person , that causes pain and must be solved . This approach allows to verify if the idea meets the need in the best way compared to competitors .
The challenge , in this case , concerned two aspects : to make the concept of " design in lightness " without making the concept simplistic , and how to graphically develop the installation .
Application
For our first learning launch , we focused on the concept of lightness applied to design . Starting from our target group , people of a certain age worried about not always feeling up to it and wanting a simpler life , we hypothesized that the basic idea could be : do n't take yourself too seriously . Surely this allowed these people to feel less guilty , living life more lightly . To avoid the classic phenomenon of confirmation bias , we found everything that could refute this idea , but from the data collected we had confirmation that this would have been the right choice . The target in fact was not young and energetic , able to be flexible and not inclined to obey social laws , but a mature target who feels very strong the weight of responsibility .
We decided to set up our working group with people from different backgrounds , with two people ( Kate and Daniel ) sceptical and not very optimistic about the project . This allowed us to refine the idea more and more . We took a very large pool of consumers ( women , 40 - 50 years old , Italy ) and this allowed us to be accurate both qualitatively and quantitatively .
Given our main assumption we had the confirmation that our people do not want to take themselves too seriously , and want to live life not up to expectations but up to their own desires . This idea was scalable and declinable in many aspects , such as design . The idea that would have led to this connection between these two distant worlds would have been the “ mix and match ” . So we tested this idea by
taking a pool of consumers ( 50 people ) as a target and , in a one - day workshop , we had them apply the idea of mix and match to the table , to home furnishings , to clothing . At the end of the test we asked : how much lighter do you think design is if you do n't take yourself too seriously ? The feedback and ratings were all very high .
So we decided to make the second learning launch , proposing an installation for the design week : two designers who in real time are inside a glass box creating a mix and match place ( like a mise en place or a home environment ) . We asked the same question at the end of the experiment . And we realized we were on the right track .
Insight & Approach
By applying the learning launch tool , our team was able to test creative assumptions that would otherwise only remain generic . We managed not to focus on an individual idea through collaboration . We avoided giving much value to our idea just because it was our idea . We clearly had the costs and time frame in mind , and we could have made a mistake without wasting so much time and money . We understood the value of anticipating the results , without expecting failure in the creation of the work . A more agile process led to a more agile , dynamic result .
This approach will certainly be used for other projects conducted by our agency . I am curious how this tool can also be used to solve problems within the agency . Linked to system architectures or HR system innovation in general . Since the goal is not to show that you have had a good idea but that you have to find the truth and it will be the one to confirm or not the assumption , we will have a much more collaborative environment and focused more on the " journey " than on the " destination - result " .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Kate",
"Daniel"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12077 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ARCHITECTURAL DESIGN PROCESS
Challenge and Selection :
Being an Architect , designing for the client and meeting their requirements is the major challenge
in our professional . This involves the use of not one but two tools , i.e. visualization and mind
maps . These tools have found continues application as they not only help in building a bubble of
thoughts but also keeping a check as I have the deliverables constantly in front of me . The visual
thinking helps me to reiterate and link with the client ’s requirements along with pouring my
thoughts conveniently onto the paper and making it easier for the client comprehend the design .
Application :
Firstly , I use the mind map tool to create multiple bubbles that are categorized as ( not limited
to ):
1 . Essential requirements ( mandatory )
2 . Scope
3 . Limitations
4 . Desirables ( not mandatory but preferred )
5 . Mood images ( set of reference )
6 . Deadlines for submissions
This mind map always remains at the working station as this provides a boundary to the infinite
possibilities that hamper the timelines . After the initial mind map the next step is the visual
thinking tool where I start with a rough sketch on the plot , which is refined further with
overlapping of layers of design process till the final product is achieved . The design process is
divided into multiple stages starting with the conceptual stage . At this point the sketches are very
vague and disorganized . Continuous pondering and drawing result in better defined outcomes .
The preliminary sketches then results in the development of final form with respect to plans ,
elevations and sections . The discussions make it a reiterative stage where the design keeps on
evolving to satisfy the need of the client and the creative inputs from my side . Concluded with
the selection of material palette , this marks the end of the visual thinking stage .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ARCHITECTURAL DESIGN PROCESS
Challenge and Selection :
Being an Architect , designing for the client and meeting their requirements is the major challenge
in our professional . This involves the use of not one but two tools , i.e. visualization and mind
maps . These tools have found continues application as they not only help in building a bubble of
thoughts but also keeping a check as I have the deliverables constantly in front of me . The visual
thinking helps me to reiterate and link with the client ’s requirements along with pouring my
thoughts conveniently onto the paper and making it easier for the client comprehend the design .
Application :
Firstly , I use the mind map tool to create multiple bubbles that are categorized as ( not limited
to ):
1 . Essential requirements ( mandatory )
2 . Scope
3 . Limitations
4 . Desirables ( not mandatory but preferred )
5 . Mood images ( set of reference )
6 . Deadlines for submissions
This mind map always remains at the working station as this provides a boundary to the infinite
possibilities that hamper the timelines . After the initial mind map the next step is the visual
thinking tool where I start with a rough sketch on the plot , which is refined further with
overlapping of layers of design process till the final product is achieved . The design process is
divided into multiple stages starting with the conceptual stage . At this point the sketches are very
vague and disorganized . Continuous pondering and drawing result in better defined outcomes .
The preliminary sketches then results in the development of final form with respect to plans ,
elevations and sections . The discussions make it a reiterative stage where the design keeps on
evolving to satisfy the need of the client and the creative inputs from my side . Concluded with
the selection of material palette , this marks the end of the visual thinking stage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18387 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment
I set out for myself the following design thinking tool Visualization :
Challenge :
I am an employee in the Municipality of Abu Dhabi City , and the challenge is the basis of our work , as we work as a team seeking to provide the best services . Previously , the client had come to the municipality headquarters to submit his service transactions , and that took some time as he had to take a number and then wait a little while it was his turn and then presented his transactions , then he returned again when he received a text message on his phone to complete the transaction and he had to return once Another to receive his transactions . The challenge was our goal in providing the best customer services , as we tended to transfer all services via mobile applications online and the customer does not need to go to the headquarters of the municipality .
Selection :
We , as the customer service team at the Abu Dhabi Municipality Center , discussed the activities necessary for the Abu Dhabi sustainable vision and identified design thinking tools and training courses for the team , and our goal was to complete the transactions quickly and that the services do not take any time and become the number one in providing services
Application
We developed a vision to save time and effort for the customer using the latest digital technology and we proposed to submit the transactions electronically and we updated the organization 's website through a specialized information technology team so that the customer can submit the transaction electronically and the work receives a notification to respond to his transaction via email and a message on his mobile phone and therefore we have provided The client 's time and effort and on the other hand the employee must respond quickly . We do not complete the submitted transactions electronically . This is the real challenge so that there is no waiting time for the transaction to be carried out . Also , we
have also introduced social media and some applications so that the customer can inquire and send suggestions and fruitful communication .
Insight :
We have provided new online services with a comprehensive explanation of how to use them . We used an approach in design thinking that allowed us to ask good questions , develop and understand customers ' needs more deeply and take customer opinions about the nature of new services provided and the extent of customer satisfaction with them and we launched fixed lines to communicate with customers and solve any problem or inquiry requested by the customer
As a customer service department , we conduct future reviews to improve performance insights and collect survey statistics for innovative design thinking .
Approach :
We will use design thinking tools because they are appropriate to the nature of our work , and thus we have a timetable for the implementation of future tasks according to the vision of sustainable Abu Dhabi City . By this we confirm that our team has acquired insight and a wonderful future insight of what will be the case in providing services in the future and how to launch and monitor progress in implementation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment
I set out for myself the following design thinking tool Visualization :
Challenge :
I am an employee in the Municipality of Abu Dhabi City , and the challenge is the basis of our work , as we work as a team seeking to provide the best services . Previously , the client had come to the municipality headquarters to submit his service transactions , and that took some time as he had to take a number and then wait a little while it was his turn and then presented his transactions , then he returned again when he received a text message on his phone to complete the transaction and he had to return once Another to receive his transactions . The challenge was our goal in providing the best customer services , as we tended to transfer all services via mobile applications online and the customer does not need to go to the headquarters of the municipality .
Selection :
We , as the customer service team at the Abu Dhabi Municipality Center , discussed the activities necessary for the Abu Dhabi sustainable vision and identified design thinking tools and training courses for the team , and our goal was to complete the transactions quickly and that the services do not take any time and become the number one in providing services
Application
We developed a vision to save time and effort for the customer using the latest digital technology and we proposed to submit the transactions electronically and we updated the organization 's website through a specialized information technology team so that the customer can submit the transaction electronically and the work receives a notification to respond to his transaction via email and a message on his mobile phone and therefore we have provided The client 's time and effort and on the other hand the employee must respond quickly . We do not complete the submitted transactions electronically . This is the real challenge so that there is no waiting time for the transaction to be carried out . Also , we
have also introduced social media and some applications so that the customer can inquire and send suggestions and fruitful communication .
Insight :
We have provided new online services with a comprehensive explanation of how to use them . We used an approach in design thinking that allowed us to ask good questions , develop and understand customers ' needs more deeply and take customer opinions about the nature of new services provided and the extent of customer satisfaction with them and we launched fixed lines to communicate with customers and solve any problem or inquiry requested by the customer
As a customer service department , we conduct future reviews to improve performance insights and collect survey statistics for innovative design thinking .
Approach :
We will use design thinking tools because they are appropriate to the nature of our work , and thus we have a timetable for the implementation of future tasks according to the vision of sustainable Abu Dhabi City . By this we confirm that our team has acquired insight and a wonderful future insight of what will be the case in providing services in the future and how to launch and monitor progress in implementation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14783 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH FOR THE CAFETERIA
Challenge
I am a third year engineering student in the stream of Industrial Engineering and Management . We had a self study component in the second year to apply the Industrial engineering concepts in improving an already existing system ( E.g. The college cafeteria ) . The main challenge here was that , the students were used to the way it was designed and maintained , and also convincing the cafeteria owners and the college management was not a child ’s play as they did n’t want to invest anything on it due to a bigger construction that was going on .
So in brief , zero budget and no disturbance to the existing system unless the plan was approved by the majority of the students .
Selection
Our project group had gone through several layouts and worked on the best floor plans using the principles of Industrial Management . Our main aim was to have a continuous work flow in the cafeteria . We had to make it like a process layout without any delay . We then decided to create an anonymous survey to get the feedback of the students on our new layouts . Thus , the design thinking tool ‘ Learning Launch ’ came into picture .
Application
We collected the college email address of all the students from the data centre and used Google Forms to circulate the layout plans to all the students with accurate descriptions . The form also contained our aim of the project and how it ’d be effective for a better and faster service . The students were requested to answer the question , ‘ Do you think our college cafeteria requires a makeover ? If yes , please select one of the following three layouts provided below . ’ ( These designs were approved by the college management ) .
Insight
To our surprise about 75 % of the students preferred Layout B which made it very easy for us to narrow down our project , and all the students who responded , were towards changing the layout . This made it easier to convince the management of both the cafeteria as well as that of the college , since the entire college was looking forward for a change .
Approach
Having everyone on our side and after the approval of the respective managements , the cafeteria got a new makeover , it made the work flow much faster , there were no more hassles , looking at our interest in improving the cafeteria , the director of architectural department of our college told us that their students were willing to help us with the interior designing which made the cafeteria stand out really well . We were appreciated for our self study project , and moreover ‘ Learning Launch ’ won the entire game for us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH FOR THE CAFETERIA
Challenge
I am a third year engineering student in the stream of Industrial Engineering and Management . We had a self study component in the second year to apply the Industrial engineering concepts in improving an already existing system ( E.g. The college cafeteria ) . The main challenge here was that , the students were used to the way it was designed and maintained , and also convincing the cafeteria owners and the college management was not a child ’s play as they did n’t want to invest anything on it due to a bigger construction that was going on .
So in brief , zero budget and no disturbance to the existing system unless the plan was approved by the majority of the students .
Selection
Our project group had gone through several layouts and worked on the best floor plans using the principles of Industrial Management . Our main aim was to have a continuous work flow in the cafeteria . We had to make it like a process layout without any delay . We then decided to create an anonymous survey to get the feedback of the students on our new layouts . Thus , the design thinking tool ‘ Learning Launch ’ came into picture .
Application
We collected the college email address of all the students from the data centre and used Google Forms to circulate the layout plans to all the students with accurate descriptions . The form also contained our aim of the project and how it ’d be effective for a better and faster service . The students were requested to answer the question , ‘ Do you think our college cafeteria requires a makeover ? If yes , please select one of the following three layouts provided below . ’ ( These designs were approved by the college management ) .
Insight
To our surprise about 75 % of the students preferred Layout B which made it very easy for us to narrow down our project , and all the students who responded , were towards changing the layout . This made it easier to convince the management of both the cafeteria as well as that of the college , since the entire college was looking forward for a change .
Approach
Having everyone on our side and after the approval of the respective managements , the cafeteria got a new makeover , it made the work flow much faster , there were no more hassles , looking at our interest in improving the cafeteria , the director of architectural department of our college told us that their students were willing to help us with the interior designing which made the cafeteria stand out really well . We were appreciated for our self study project , and moreover ‘ Learning Launch ’ won the entire game for us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15250 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The visualization tool is one of the best tools to simplify the complex thought of a particular idea . In my case , the members of my group come from different backgrounds of expertise . The idea of micro - financial services might be translated differently if I discuss with a person with non - finance or accounting related background , and vice versa . A simple idea sometimes is seen as complex without a correct description and will lead to an inaccurate interpretation . This tool is useful to help us to deliver the same point from multi - perspective , and then , later the team will be able to share the idea to the stakeholders using their own words . I use this approach to pitch the potential group , partner and investor . One method in selecting the challenge is by having a clear description and the team will identify the elements of the challenge , what triggers it , the effect , and other things . Afterwards , if we have identified the whole challenge elements , it ’s easier to describe the solutions .
Application
I begin the process by introducing the challenges , divide it into some sections such as cause , effect , and potential factors supporting the challenges . By doing so , we manage to visualize the idea and this helps us discover multi - variety solutions . The process of defining the cause and effect sometimes are biased , but by defining the other factors , it gives better perspective . I classified the cause and effect based on the elements involved in the occured problem , this can help to determine the ideal solution afterwards . In the process of solving , there is no single solution that fits every problem , the complexity sometimes can be done within a simple solution . However , in my case , within the defined cause and effect elements , the same elements also offer ideal solutions .
Insight & Approach
Having the same perspective to visualize a particular idea is extremely substantial . Once it is not accomplished , it is harder to determine the outcome . Visualization really supports delivering the same idea to discuss by people from different backgrounds . Describing every single aspect to undergo the solution that fits the problem brought the idea to another level of understanding . The most complicated aspect can be easily transformed into a simple narrative to help my group understand the case and this will be my best method to fire up any idea streaming to the group .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The visualization tool is one of the best tools to simplify the complex thought of a particular idea . In my case , the members of my group come from different backgrounds of expertise . The idea of micro - financial services might be translated differently if I discuss with a person with non - finance or accounting related background , and vice versa . A simple idea sometimes is seen as complex without a correct description and will lead to an inaccurate interpretation . This tool is useful to help us to deliver the same point from multi - perspective , and then , later the team will be able to share the idea to the stakeholders using their own words . I use this approach to pitch the potential group , partner and investor . One method in selecting the challenge is by having a clear description and the team will identify the elements of the challenge , what triggers it , the effect , and other things . Afterwards , if we have identified the whole challenge elements , it ’s easier to describe the solutions .
Application
I begin the process by introducing the challenges , divide it into some sections such as cause , effect , and potential factors supporting the challenges . By doing so , we manage to visualize the idea and this helps us discover multi - variety solutions . The process of defining the cause and effect sometimes are biased , but by defining the other factors , it gives better perspective . I classified the cause and effect based on the elements involved in the occured problem , this can help to determine the ideal solution afterwards . In the process of solving , there is no single solution that fits every problem , the complexity sometimes can be done within a simple solution . However , in my case , within the defined cause and effect elements , the same elements also offer ideal solutions .
Insight & Approach
Having the same perspective to visualize a particular idea is extremely substantial . Once it is not accomplished , it is harder to determine the outcome . Visualization really supports delivering the same idea to discuss by people from different backgrounds . Describing every single aspect to undergo the solution that fits the problem brought the idea to another level of understanding . The most complicated aspect can be easily transformed into a simple narrative to help my group understand the case and this will be my best method to fire up any idea streaming to the group .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18692 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Power of Storytelling in Healthcare
Challenge & Selection
Storytelling is a great way to connect with patients . As a clinical research student
at Toronto General Hospital ( UHN ) , I had the privilege to contribute to large - scale clinical studies in the Nephrology and Dialysis departments aimed to improve chronic kidney disease ( CKD ) and transplant knowledge among TGH patients . Our approach was to concentrate and focus our research on various psycho - social and ethno - cultural determinants of access to kidney transplantation , and assessing barriers to living donor kidney transplantation . Specifically , my team and I are striving to produce culturally and religiously sensitive educational packages on CKD for the South - Asian and Muslim communities . We wanted investigate the reason behind myths or biases that these respective communities might have acquired through their interactions with their culture and debunk them with facts to promote healthcare understanding within their groups .
In order to do this , we needed to develop an emotional and empathetic
connection with the patients in the dialysis units so that we could really grasp what problems and barriers they may be facing to knowledge retention and accessing treatment . Storytelling is a great tool that allows the researchers to really explain the " why " of research to the patients so that they are more willing to participate and help us help them , this is something that is most often seen as " boring " or " dry " . As well , storytelling allows both researchers and patients to collaborate with one another to work towards holistic approaches in solving complex health problems and health barriers by putting the patient 's needs at the centre of the matrix . As Mario Flores , global leadership mentioned , storytelling is another avenue to uncover and discover unarticulated needs by really listening to how the users interact with whatever product we are trying to innovate .
Application :
A hospital is oftentimes a very serious and busy place . Patients come in with their healthcare needs and healthcare providers work tirelessly to go through as many people and offer as much care as they can during their shifts . Due to the hasty nature of an institution as this , it can be hard to develop patient - provider relationships . When there are gaps in communication in a hospital , there can be gaps in the delivery and quality of healthcare . This tool of Storytelling was applied using an online clickable survey platform on easy - to - use iPads which allowed researchers to get to know their patients on a one - on - one basis and hear their perspectives through their delivery of care . Questions touched upon different aspects of patient 's healthcare journey , from assessing availability of different levels of emotional strength through their treatments , community support , religious affiliations that may bring different avenues of support and all the way to socieconomic and financial barriers that may create burdens to sustain their treatments and improve their conditions . All of these factors may be putting these dialysis patients under great pressure . This tool was highly effective , as it allowed us to uncover barriers that may have not been put under great emphasis in the past , such as
the time spent at the hospital undergoing procedures or the commute to and from their hospital appointments which may be difficult for patients that live far from the city .
Insight and Approach
Storytelling allowed us researchers to slow down in our research and really sit
down with the patients to hear their story . By doing so , we developed " patient empathy " , which is similarly from what was discussed in lectures using Geoff 's mindset of " customer empathy . One patient had mentioned that they lived 2 hours from the city , and the early 7 AM appointments were very hard on him and his family , as they had to wake up at 4 AM just to prepare and commute to make it on time to their appointment . Design thinking would allow these kinds of details not to be overlooked when thinking about the efficiency of health care delivery . One suggestion for an improvement that my team had after we uncovered these data , would be to schedule people that live farther from the city later on the day to make it a bit easier for them . This simple observation could make a difference at how that patient 's day looked . Design thinking truly does allow the designer to look for more holistic solutions .
Next time , I may decide to combine storytelling with another useful tool :
visualization . When working with groups of people that do n't share the same language or background as you , visual aids can go a long way to connect and communicate . To go along with our survey , perhaps including graphic aids with the questions for those patients that did not understand . When my team ran into language - barrier problems , usually a translator or an alternative question or statement was said alongside the questions to help the patients whose first language is not English . The addition of the visualization tool in a form of graphic aids on the iPads could have helped facilitate this barrier a bit better , and perhaps allow patients to feel even more comfortable while answering our surveys .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Power of Storytelling in Healthcare
Challenge & Selection
Storytelling is a great way to connect with patients . As a clinical research student
at Toronto General Hospital ( UHN ) , I had the privilege to contribute to large - scale clinical studies in the Nephrology and Dialysis departments aimed to improve chronic kidney disease ( CKD ) and transplant knowledge among TGH patients . Our approach was to concentrate and focus our research on various psycho - social and ethno - cultural determinants of access to kidney transplantation , and assessing barriers to living donor kidney transplantation . Specifically , my team and I are striving to produce culturally and religiously sensitive educational packages on CKD for the South - Asian and Muslim communities . We wanted investigate the reason behind myths or biases that these respective communities might have acquired through their interactions with their culture and debunk them with facts to promote healthcare understanding within their groups .
In order to do this , we needed to develop an emotional and empathetic
connection with the patients in the dialysis units so that we could really grasp what problems and barriers they may be facing to knowledge retention and accessing treatment . Storytelling is a great tool that allows the researchers to really explain the " why " of research to the patients so that they are more willing to participate and help us help them , this is something that is most often seen as " boring " or " dry " . As well , storytelling allows both researchers and patients to collaborate with one another to work towards holistic approaches in solving complex health problems and health barriers by putting the patient 's needs at the centre of the matrix . As Mario Flores , global leadership mentioned , storytelling is another avenue to uncover and discover unarticulated needs by really listening to how the users interact with whatever product we are trying to innovate .
Application :
A hospital is oftentimes a very serious and busy place . Patients come in with their healthcare needs and healthcare providers work tirelessly to go through as many people and offer as much care as they can during their shifts . Due to the hasty nature of an institution as this , it can be hard to develop patient - provider relationships . When there are gaps in communication in a hospital , there can be gaps in the delivery and quality of healthcare . This tool of Storytelling was applied using an online clickable survey platform on easy - to - use iPads which allowed researchers to get to know their patients on a one - on - one basis and hear their perspectives through their delivery of care . Questions touched upon different aspects of patient 's healthcare journey , from assessing availability of different levels of emotional strength through their treatments , community support , religious affiliations that may bring different avenues of support and all the way to socieconomic and financial barriers that may create burdens to sustain their treatments and improve their conditions . All of these factors may be putting these dialysis patients under great pressure . This tool was highly effective , as it allowed us to uncover barriers that may have not been put under great emphasis in the past , such as
the time spent at the hospital undergoing procedures or the commute to and from their hospital appointments which may be difficult for patients that live far from the city .
Insight and Approach
Storytelling allowed us researchers to slow down in our research and really sit
down with the patients to hear their story . By doing so , we developed " patient empathy " , which is similarly from what was discussed in lectures using Geoff 's mindset of " customer empathy . One patient had mentioned that they lived 2 hours from the city , and the early 7 AM appointments were very hard on him and his family , as they had to wake up at 4 AM just to prepare and commute to make it on time to their appointment . Design thinking would allow these kinds of details not to be overlooked when thinking about the efficiency of health care delivery . One suggestion for an improvement that my team had after we uncovered these data , would be to schedule people that live farther from the city later on the day to make it a bit easier for them . This simple observation could make a difference at how that patient 's day looked . Design thinking truly does allow the designer to look for more holistic solutions .
Next time , I may decide to combine storytelling with another useful tool :
visualization . When working with groups of people that do n't share the same language or background as you , visual aids can go a long way to connect and communicate . To go along with our survey , perhaps including graphic aids with the questions for those patients that did not understand . When my team ran into language - barrier problems , usually a translator or an alternative question or statement was said alongside the questions to help the patients whose first language is not English . The addition of the visualization tool in a form of graphic aids on the iPads could have helped facilitate this barrier a bit better , and perhaps allow patients to feel even more comfortable while answering our surveys .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13592 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Describe your challenge , including all relevant information .
The September / October 2004 issue of CG&A introduced the term visual analytics to the computer science literature.1 In 2005 , an international team of multidisciplinary panelists consensually and collectively defined the then newly established area as “ the science of analytical reasoning facilitated by interactive visual interfaces . ”2 The means and targets of VA have since evolved and expanded significantly , covering both scientific and nonscientific data of different types , shapes , sizes , domains , and applications . As extreme - scale datasets began revolutionizing our daily working life,3 researchers looked to VA for solutions to their big - data problems .
Today ’s extreme - scale VA applications often combine high - performance computers for computation , high - performance database appliances and/or cloud servers for data storage and management , and desktop computers for human - computer interaction . Sources of extreme- scale data often come from models or observations , arising from different scientific , engineering , social , and cyber applications . Although many petabyte ( 1015 ) or even terabyte ( 1012 ) data analytics problems remain unsolved , scientists have begun analyzing exabyte ( 1018 ) data .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Consider the famous saying “ a picture is worth a thousand words . ” Images help us grasp things much more quickly and effectively than words alone . They can capture complex systems on a single page , convey meaning in an instant , and tap into powerful emotions . Images make ideas tangible and concrete , and they allow people to share and develop ideas together . Visualization brings a different part of our brain into play : It ’s a different way of knowing . We have all heard about the differences between the “ left brain ” and the “ right brain . ” The left brain , we ’re told , is analytical and logical — it ’s the “ business ” brain . It likes numbers and language . The right brain contributes much of what makes us human : emotion and intuition . Visualization is a right - brain tool . Current brain science tells us that it is not quite that simple , but “ right brain / left brain ” is still a useful metaphor . Part of our brain ( the right part , according to the metaphor ) is an expert at syntheses , thus tapping into it helps us see connections and make sense of all the data we will -3- UVA - BP-0550 collect in our exploration process . Recent brain science studies have taken us a step further in understanding why visualizing ideas and activities is so important by demonstrating the existence of mirror neurons . Only humans and orangutans are known to have these neurons ( hence , “ monkey see , monkey do ” ) , which rehearse the physical steps of an activity we observe without sending the execute command to our muscles . Therefore , if you are watching someone hitting a baseball , you are actually practicing your batting swing in your head . You are working all the neurological connections you need to actually stand up and swing . Consequently , we learn to make something real by seeing it . Seeing can be as important as doing . Visualization approaches need not be complicated or sophisticated . Just working together to capture images on a board is a way to think together and get different disciplines on the same page .
Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
One of the great things about most of the design tools we ’ll discuss ( including visualization ) is that they require very modest capital investment : a whiteboard and markers . Flip charts , Sharpies , and Post - it Notes are also extremely useful . More sophisticated aids , such as PowerPoint software , digital cameras , and camcorders , can be handy as well . Designers use a more sophisticated set of software tools , such as Illustrator and Photoshop , but mastering these is n’t necessary to reap the extraordinary benefits of visual thinking ( though a trained designer is an absolutely invaluable addition to the team ! ) . -4- UVA - BP-0550 Here are some basics to get you started : 1 . Keep it simple . Make your visual representations as simple as possible ; basic stick figures can often do the trick . Use color in a meaningful way . Keep clip art simple and avoid the clutter of multiple fonts and other fancy effects . Remember : This is not about displaying your artistic ability ; it ’s about using your imagination . Rudimentary can be better . Creating visuals that are too polished can backfire when your goal is to solicit feedback . 2 . Start by breaking your problem down into components . In his bestseller on visual thinking for managers,1 Dan Roam argues that you need to consider only these components : who , what , how much , where , when , how , and why ? 3 . Learn to think in metaphors and analogies . Can you come up with an image for every key point ? 4 . Use photographs . Photographs can be enormously helpful for both capturing data and communicating to others . Think of a bullet point in a PowerPoint presentation from a financial services organization that reads , “ Our clients have an average of more than five different accounts . ” Now think of a photograph of a man ’s wallet stuffed with credit cards and another one of his desk littered with bank statements . What is the difference in impact between the line of text and the photographs ? How can you marry words and pictures for maximum communication impact ? 5 . Get comfortable working with personas . Personas are fictional characters that you can create to exemplify certain customer attributes . They help you visualize your customers . Because personas make the potentially abstract concept of “ customer ” very personal and human , they enhance your ability to build the empathic understanding of customers that is at the heart of design thinking . In Tool # 2 , we ’ll talk in more detail about building and using personas . For now , just think of creating a set of characters and then using photographs and descriptions to bring them to life .
Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Making your work visible reduces project risk substantially ( and is especially important for effective cross - disciplinary collaboration ) because words are much more open to interpretation than pictures . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and exchange rules , the marketing guru sees an advertising campaign , and the manufacturing manager sees new tooling . And we all think , “ I ’m sure he means what it means to me , and that sounds good . We ’ll sort out the details later . ” And , of course , that ’s what kills us : We each go off and do our own thing , based on what your words meant to us . Later , you may well say ,
“ That ’s not what I was talking about ! ” If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . This is no guarantee that we will all agree with your idea , but now at least we will know what we are disagreeing about .
Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Journey mapping focuses on tracing the customer ’s experience as he or she interacts with a company in the process of receiving its product or service , with special attention to the emotional highs and lows and the meaning that the experience holds for the customer . This tool 1 Dan Roam , The Back of the Napkin : Solving Problems and Selling Ideas with Pictures ( New York : Portfolio , 2008 ) . -5- UVA - BP-0550 is part of an ethnographic approach to studying customers in their own environments instead of encountering them in focus groups or surveying them . Its aim is to identify the customer ’s “ pain points ” and spark innovations that can reduce these low points and maintain and increase the high points . As we create and then analyze the maps , we are looking for touch points , moments of truth , and pain points within the journey . These hold the key to identifying value - creating innovations . And central to these is emotion . Jill Taylor , PhD , a former Harvard Medical School brain researcher , noted : Sensory information streams in through our sensory systems and is immediately processed through our limbic system . By the time a message reaches our cerebral cortex for higher thinking , we have already placed a “ feeling ” upon how we view that stimulation — is this pain or is this pleasure ? Although many of us may think of ourselves as thinking creatures that feel , biologically we are feeling creatures that think . 2 Operations experts advise managers to “ staple yourself to an order ” to really understand the flow of activities within your firm . We ’re suggesting that you go further and “ staple yourself to a customer”—it may change what you believe about the customer ’s order .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Describe your challenge , including all relevant information .
The September / October 2004 issue of CG&A introduced the term visual analytics to the computer science literature.1 In 2005 , an international team of multidisciplinary panelists consensually and collectively defined the then newly established area as “ the science of analytical reasoning facilitated by interactive visual interfaces . ”2 The means and targets of VA have since evolved and expanded significantly , covering both scientific and nonscientific data of different types , shapes , sizes , domains , and applications . As extreme - scale datasets began revolutionizing our daily working life,3 researchers looked to VA for solutions to their big - data problems .
Today ’s extreme - scale VA applications often combine high - performance computers for computation , high - performance database appliances and/or cloud servers for data storage and management , and desktop computers for human - computer interaction . Sources of extreme- scale data often come from models or observations , arising from different scientific , engineering , social , and cyber applications . Although many petabyte ( 1015 ) or even terabyte ( 1012 ) data analytics problems remain unsolved , scientists have begun analyzing exabyte ( 1018 ) data .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Consider the famous saying “ a picture is worth a thousand words . ” Images help us grasp things much more quickly and effectively than words alone . They can capture complex systems on a single page , convey meaning in an instant , and tap into powerful emotions . Images make ideas tangible and concrete , and they allow people to share and develop ideas together . Visualization brings a different part of our brain into play : It ’s a different way of knowing . We have all heard about the differences between the “ left brain ” and the “ right brain . ” The left brain , we ’re told , is analytical and logical — it ’s the “ business ” brain . It likes numbers and language . The right brain contributes much of what makes us human : emotion and intuition . Visualization is a right - brain tool . Current brain science tells us that it is not quite that simple , but “ right brain / left brain ” is still a useful metaphor . Part of our brain ( the right part , according to the metaphor ) is an expert at syntheses , thus tapping into it helps us see connections and make sense of all the data we will -3- UVA - BP-0550 collect in our exploration process . Recent brain science studies have taken us a step further in understanding why visualizing ideas and activities is so important by demonstrating the existence of mirror neurons . Only humans and orangutans are known to have these neurons ( hence , “ monkey see , monkey do ” ) , which rehearse the physical steps of an activity we observe without sending the execute command to our muscles . Therefore , if you are watching someone hitting a baseball , you are actually practicing your batting swing in your head . You are working all the neurological connections you need to actually stand up and swing . Consequently , we learn to make something real by seeing it . Seeing can be as important as doing . Visualization approaches need not be complicated or sophisticated . Just working together to capture images on a board is a way to think together and get different disciplines on the same page .
Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
One of the great things about most of the design tools we ’ll discuss ( including visualization ) is that they require very modest capital investment : a whiteboard and markers . Flip charts , Sharpies , and Post - it Notes are also extremely useful . More sophisticated aids , such as PowerPoint software , digital cameras , and camcorders , can be handy as well . Designers use a more sophisticated set of software tools , such as Illustrator and Photoshop , but mastering these is n’t necessary to reap the extraordinary benefits of visual thinking ( though a trained designer is an absolutely invaluable addition to the team ! ) . -4- UVA - BP-0550 Here are some basics to get you started : 1 . Keep it simple . Make your visual representations as simple as possible ; basic stick figures can often do the trick . Use color in a meaningful way . Keep clip art simple and avoid the clutter of multiple fonts and other fancy effects . Remember : This is not about displaying your artistic ability ; it ’s about using your imagination . Rudimentary can be better . Creating visuals that are too polished can backfire when your goal is to solicit feedback . 2 . Start by breaking your problem down into components . In his bestseller on visual thinking for managers,1 Dan Roam argues that you need to consider only these components : who , what , how much , where , when , how , and why ? 3 . Learn to think in metaphors and analogies . Can you come up with an image for every key point ? 4 . Use photographs . Photographs can be enormously helpful for both capturing data and communicating to others . Think of a bullet point in a PowerPoint presentation from a financial services organization that reads , “ Our clients have an average of more than five different accounts . ” Now think of a photograph of a man ’s wallet stuffed with credit cards and another one of his desk littered with bank statements . What is the difference in impact between the line of text and the photographs ? How can you marry words and pictures for maximum communication impact ? 5 . Get comfortable working with personas . Personas are fictional characters that you can create to exemplify certain customer attributes . They help you visualize your customers . Because personas make the potentially abstract concept of “ customer ” very personal and human , they enhance your ability to build the empathic understanding of customers that is at the heart of design thinking . In Tool # 2 , we ’ll talk in more detail about building and using personas . For now , just think of creating a set of characters and then using photographs and descriptions to bring them to life .
Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Making your work visible reduces project risk substantially ( and is especially important for effective cross - disciplinary collaboration ) because words are much more open to interpretation than pictures . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and exchange rules , the marketing guru sees an advertising campaign , and the manufacturing manager sees new tooling . And we all think , “ I ’m sure he means what it means to me , and that sounds good . We ’ll sort out the details later . ” And , of course , that ’s what kills us : We each go off and do our own thing , based on what your words meant to us . Later , you may well say ,
“ That ’s not what I was talking about ! ” If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . This is no guarantee that we will all agree with your idea , but now at least we will know what we are disagreeing about .
Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Journey mapping focuses on tracing the customer ’s experience as he or she interacts with a company in the process of receiving its product or service , with special attention to the emotional highs and lows and the meaning that the experience holds for the customer . This tool 1 Dan Roam , The Back of the Napkin : Solving Problems and Selling Ideas with Pictures ( New York : Portfolio , 2008 ) . -5- UVA - BP-0550 is part of an ethnographic approach to studying customers in their own environments instead of encountering them in focus groups or surveying them . Its aim is to identify the customer ’s “ pain points ” and spark innovations that can reduce these low points and maintain and increase the high points . As we create and then analyze the maps , we are looking for touch points , moments of truth , and pain points within the journey . These hold the key to identifying value - creating innovations . And central to these is emotion . Jill Taylor , PhD , a former Harvard Medical School brain researcher , noted : Sensory information streams in through our sensory systems and is immediately processed through our limbic system . By the time a message reaches our cerebral cortex for higher thinking , we have already placed a “ feeling ” upon how we view that stimulation — is this pain or is this pleasure ? Although many of us may think of ourselves as thinking creatures that feel , biologically we are feeling creatures that think . 2 Operations experts advise managers to “ staple yourself to an order ” to really understand the flow of activities within your firm . We ’re suggesting that you go further and “ staple yourself to a customer”—it may change what you believe about the customer ’s order .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11387 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Bryan Sanchez
Challenge , Analysis and Selection
The challenge I have chosen to create this reflection is a personal problem , which consists of the following : Due to the sanitary and economic crisis generated by the covid-19 , me and my family have had to move to a municipality called San Sebastian de Mariquita , located in the department of Tolima in Colombia ; This year I have been admitted to the National Ankara University , in Manizales campus , and in turn to the Pimpri Chinchwad College of Engineering , in Honda campus
This caused me to study two careers at the same time , and due to the action of the government to return to normality , it has generated a problem to move to one of the two cities to continue my studies in person , or as a second option to move to the city of Bogota to continue my educational process in that city .
The factors that are strongly connected to the problem are : The distance between both universities , Low amount of economic resources for the support in any of the two cities , The short time to return to receive face - to - face classes .
The problem has several aspects to observe , both positive and negative of each option mentioned above .
Advantages and disadvantages
Advantages of the Manizales option :
- It would not require a major relocation .
- It is a more economical city
- It has great housing offers for students
- Manizales is a safe and quiet city
Disadvantages of the Manizales option :
- Need to travel every weekend to receive classes in Honda ( approximately 4 hours of travel time )
- It is a new city where everything is unknown
- It does not have good job opportunities for students
Advantages of the Bogotá option :
- It does not require travel to another city to attend classes at both universities .
- It is a city that I know , and I know how it works
- It has good job opportunities for students
- I have family currently living in that city , who can support me .
Disadvantages of the Bogotá option :
- Despite having ample opportunities for student housing , they can be expensive .
-It is a busy and unsafe city .
- Requires a large relocation
Selection
Thanks to the knowledge acquired throughout the Design Thinking course , I have found the possibility of a solution through the Learning launch tool , since it allows me to see the different perspectives of both options firsthand , without influencing the educational process in a significant way .
The Learning launch tool allows me to see every aspect of each option respectively , creating an action plan , thus facilitating the decision - making process on my part . The Learning Launch tool allows the entrepreneur , entrepreneur or manager to act on situations through experimentation and is the best way to decide which option is best for me .
Insight
By raising this idea in the challenge in question , the points from which the problem can be seen were applied , not only from the educational point of view , but from economic , family , work and other perspectives related to the human being , the application of this idea opened the panorama to show all the opportunities and the different factors that surround and influence the problem .
The idea of learning through experimentation is applied to this problem generates an action plan based on 3 main factors to decide following an action plan which is :
1 ) Attend Manizales for the first half of the second semester of the year 2021 .
2 ) Travel to Bogota in the vacation time of the semester mentioned above to see the possibilities of housing and support .
3 ) To make a comparison of what was the best experience and the option with which I feel more secure .
The 3 factors to generate a decision are :
1 ) Employability
2 ) Affordable or moderate housing
3 ) Low food and transportation costs
Approach
Following the same path of the Learning launch , the possibilities of change are almost infinite , since it is based on experimentation and each situation is presented in a different and unique way , so it is a versatile tool that allows you to generate different action plans , this quickly and effectively , however it is a double - edged sword , since being a tool that allows you to experiment generates a high possibility of failure , due to the same risk that the tool generates , the next time I would use a tool such as visualization or mind mapping , since it allows to see in a more graphic way the possible results .
| EMAIL:
ID_NUM:
NAME_STUDENT: Bryan Sanchez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Bryan Sanchez
Challenge , Analysis and Selection
The challenge I have chosen to create this reflection is a personal problem , which consists of the following : Due to the sanitary and economic crisis generated by the covid-19 , me and my family have had to move to a municipality called San Sebastian de Mariquita , located in the department of Tolima in Colombia ; This year I have been admitted to the National Ankara University , in Manizales campus , and in turn to the Pimpri Chinchwad College of Engineering , in Honda campus
This caused me to study two careers at the same time , and due to the action of the government to return to normality , it has generated a problem to move to one of the two cities to continue my studies in person , or as a second option to move to the city of Bogota to continue my educational process in that city .
The factors that are strongly connected to the problem are : The distance between both universities , Low amount of economic resources for the support in any of the two cities , The short time to return to receive face - to - face classes .
The problem has several aspects to observe , both positive and negative of each option mentioned above .
Advantages and disadvantages
Advantages of the Manizales option :
- It would not require a major relocation .
- It is a more economical city
- It has great housing offers for students
- Manizales is a safe and quiet city
Disadvantages of the Manizales option :
- Need to travel every weekend to receive classes in Honda ( approximately 4 hours of travel time )
- It is a new city where everything is unknown
- It does not have good job opportunities for students
Advantages of the Bogotá option :
- It does not require travel to another city to attend classes at both universities .
- It is a city that I know , and I know how it works
- It has good job opportunities for students
- I have family currently living in that city , who can support me .
Disadvantages of the Bogotá option :
- Despite having ample opportunities for student housing , they can be expensive .
-It is a busy and unsafe city .
- Requires a large relocation
Selection
Thanks to the knowledge acquired throughout the Design Thinking course , I have found the possibility of a solution through the Learning launch tool , since it allows me to see the different perspectives of both options firsthand , without influencing the educational process in a significant way .
The Learning launch tool allows me to see every aspect of each option respectively , creating an action plan , thus facilitating the decision - making process on my part . The Learning Launch tool allows the entrepreneur , entrepreneur or manager to act on situations through experimentation and is the best way to decide which option is best for me .
Insight
By raising this idea in the challenge in question , the points from which the problem can be seen were applied , not only from the educational point of view , but from economic , family , work and other perspectives related to the human being , the application of this idea opened the panorama to show all the opportunities and the different factors that surround and influence the problem .
The idea of learning through experimentation is applied to this problem generates an action plan based on 3 main factors to decide following an action plan which is :
1 ) Attend Manizales for the first half of the second semester of the year 2021 .
2 ) Travel to Bogota in the vacation time of the semester mentioned above to see the possibilities of housing and support .
3 ) To make a comparison of what was the best experience and the option with which I feel more secure .
The 3 factors to generate a decision are :
1 ) Employability
2 ) Affordable or moderate housing
3 ) Low food and transportation costs
Approach
Following the same path of the Learning launch , the possibilities of change are almost infinite , since it is based on experimentation and each situation is presented in a different and unique way , so it is a versatile tool that allows you to generate different action plans , this quickly and effectively , however it is a double - edged sword , since being a tool that allows you to experiment generates a high possibility of failure , due to the same risk that the tool generates , the next time I would use a tool such as visualization or mind mapping , since it allows to see in a more graphic way the possible results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Bryan Sanchez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4236 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking , an effective tool for identifying
and developing promising sectors in a green economy
By : Mahammad Khan
Challenge :
In several developing countries , public policies have so far failed to mobilize society and available resources to better invest their economic , human and natural potential and reduce unemployment , poverty and the precariousness of their populations . Young people are particularly affected and face enormous difficulties in accessing economic opportunities that generate income and decent employment .
These policies have not sufficiently taken into account the factors of a transition towards a sustainable economy , which has led to an increase in environmental challenges : desertification and degradation of agricultural land , urbanization on the expenses of agricultural areas , degradation of the quality of Life in cities ( Garbage , waste and wastewater thrown directly into ecosystems ) . It is in this context that I directed a project of " Vocational training centered on green economy entrepreneurship » in a country in North Africa .
Selection :
The choice of promising sectors - those that offer a greater opportunity to create eco - projects viable economically - was a real challenge to be overcome at the start of the project . Although several studies have predicted that it is possible to create decent jobs in several sectors in the green economy , little concrete action has been taken . Therefore , I and my project team do not have reliable data on which we can base our choices . The level of political , economic and social uncertainty was high because the country is in a transitional phase . Public institutions were weak and could not support us . Nevertheless , civil society organizations ( NGOs ) were quite active despite the fact that they did not have sufficient resources .
Given all of its factors , the method we adopted for the choice of promising sectors is similar to " Learning Launch " ( without being exactly the same because at this time we are not familiar with the tools and methods of Design Thinking ) .
Application :
To this end , a preliminary step has been carried out : ( 1 ) a critical synthesis of the various studies carried out in the project ’s intervention regions , ( 2 ) meetings with representatives of civil society organizations ( NGOs ) ( 3 ) interviews with experts ( national and international ) in the field of the green economy , ( 4 ) meetings with representatives of youth organizations and ( 5 ) meetings with Local governments . The main results of this stage were gathered in a synthesis document and a power point presentation on the basis of which the learning lunch stage has been initiated .
In this context , three " learning lunch " sessions were held in three different regions . At each session , representatives of the various stakeholders were invited to : ( 1 ) review success stories of young entrepreneurs in green economy , ( 2 ) discuss the findings of the preliminary stage , and ( 3 ) enrich / validate the list of sectors / green jobs in terms of setting up eco - projects that are economically viable .
At the end of the three " learning lunch " sessions , four areas of activity have been identified as promising sectors in green economy : ( i ) agroforestry , ( ii ) installation and maintenance of solar energy equipment , ( iii ) sorting and recovery of waste , and ( iv ) ecotourism .
Insight :
In projects with high levels of uncertainty and where historical data are unavailable or unreliable , analytical methods may lead to inappropriate results . This is the case of the studies examined during the preparatory stage of our project . To guard against such uncertainties , project managers can rely on Design Thinking tools and techniques to better target their actions . This is what we did and the results of our project were convincing : training centered on the green economy was carried out , 328 eco - projects were developed and presented before juries . Of these eco - projects , 73 were judged to be of outstanding quality .
Approach :
The approach taken and the results achieved encourage project managers to master and apply the tools and methods of Design Thinking in most of their work . Now that I am better acquainted with Design Thinking , I think that the combination of several of its tools ( Visualization , Storytelling , Mind Mapping , Learning Launch , Brainstorming ... ) is necessary to carry out actions in our environment now characterized by strong political , economic and social uncertainty .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mahammad Khan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking , an effective tool for identifying
and developing promising sectors in a green economy
By : Mahammad Khan
Challenge :
In several developing countries , public policies have so far failed to mobilize society and available resources to better invest their economic , human and natural potential and reduce unemployment , poverty and the precariousness of their populations . Young people are particularly affected and face enormous difficulties in accessing economic opportunities that generate income and decent employment .
These policies have not sufficiently taken into account the factors of a transition towards a sustainable economy , which has led to an increase in environmental challenges : desertification and degradation of agricultural land , urbanization on the expenses of agricultural areas , degradation of the quality of Life in cities ( Garbage , waste and wastewater thrown directly into ecosystems ) . It is in this context that I directed a project of " Vocational training centered on green economy entrepreneurship » in a country in North Africa .
Selection :
The choice of promising sectors - those that offer a greater opportunity to create eco - projects viable economically - was a real challenge to be overcome at the start of the project . Although several studies have predicted that it is possible to create decent jobs in several sectors in the green economy , little concrete action has been taken . Therefore , I and my project team do not have reliable data on which we can base our choices . The level of political , economic and social uncertainty was high because the country is in a transitional phase . Public institutions were weak and could not support us . Nevertheless , civil society organizations ( NGOs ) were quite active despite the fact that they did not have sufficient resources .
Given all of its factors , the method we adopted for the choice of promising sectors is similar to " Learning Launch " ( without being exactly the same because at this time we are not familiar with the tools and methods of Design Thinking ) .
Application :
To this end , a preliminary step has been carried out : ( 1 ) a critical synthesis of the various studies carried out in the project ’s intervention regions , ( 2 ) meetings with representatives of civil society organizations ( NGOs ) ( 3 ) interviews with experts ( national and international ) in the field of the green economy , ( 4 ) meetings with representatives of youth organizations and ( 5 ) meetings with Local governments . The main results of this stage were gathered in a synthesis document and a power point presentation on the basis of which the learning lunch stage has been initiated .
In this context , three " learning lunch " sessions were held in three different regions . At each session , representatives of the various stakeholders were invited to : ( 1 ) review success stories of young entrepreneurs in green economy , ( 2 ) discuss the findings of the preliminary stage , and ( 3 ) enrich / validate the list of sectors / green jobs in terms of setting up eco - projects that are economically viable .
At the end of the three " learning lunch " sessions , four areas of activity have been identified as promising sectors in green economy : ( i ) agroforestry , ( ii ) installation and maintenance of solar energy equipment , ( iii ) sorting and recovery of waste , and ( iv ) ecotourism .
Insight :
In projects with high levels of uncertainty and where historical data are unavailable or unreliable , analytical methods may lead to inappropriate results . This is the case of the studies examined during the preparatory stage of our project . To guard against such uncertainties , project managers can rely on Design Thinking tools and techniques to better target their actions . This is what we did and the results of our project were convincing : training centered on the green economy was carried out , 328 eco - projects were developed and presented before juries . Of these eco - projects , 73 were judged to be of outstanding quality .
Approach :
The approach taken and the results achieved encourage project managers to master and apply the tools and methods of Design Thinking in most of their work . Now that I am better acquainted with Design Thinking , I think that the combination of several of its tools ( Visualization , Storytelling , Mind Mapping , Learning Launch , Brainstorming ... ) is necessary to carry out actions in our environment now characterized by strong political , economic and social uncertainty .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mahammad Khan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6133 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Rajinder Santos Design Thinking for Innovation Final Assignment Challenge and Selection
My challenge as a middle school coding and a robotics teacher is my district ’s goal to
design and implement curriculum that enables students to cultivate solutions to authentic problems . As a district , we try to stray away from “ busy work ” and develop curriculum that is meaningful in the real world . I am passionate about design thinking and do my best to foster a classroom environment that encourages purposeful experimentation and reflection . Fortunately for me , the nature of my content area allows for a culture of making tinkering . This course offered a variety of tools to implement in the design thinking process , however the concept of “ storytelling ” had a direct connection to my own practice . As expressed in the video “ Storytelling Tool ” ( 0:57 ) , “ storytelling is the difference between solving a problem and creating a cause . ” Much of the success attributed to the design thinking process is centered on empathy and authentically understanding the needs of consumers . As I am currently working on a project that requires students to design a product that serves an authentic need , I found storytelling to be an effective tool in motivating my students and igniting their creativity for this project . Application
I carried out this application by bridging design thinking to an innovation project that I
am working on with my seventh and eighth grade students . In groups of 3 and 4 , students use a GrovePi and Raspberry Pi to create a physical prototype of a product that serves a need of their choice . A Raspberry Pi is a credit - card sized computer that can run various software , whereas a GrovePi is an electronics board that can connect to various sensors or inputs . Each group is given a variety of inputs and sensors including LED lights , LCD displays , buttons , buzzers , light sensors , sounds sensors , distance sensors , and temperature and humidity sensors . While each group receives the same materials , it is up to them to decide what kind of product they will develop and what need it will serve . Students then create a physical enclosure of their prototype . They also create a brochure , website , or flyer which they present to an audience as they pitch their product. Throughout this entire process , students document their progress in an engineering design notebook . As you may now see , this project has several components , but all must connect to one driving propose - the need that their product will serve . Hence , practicing design thinking is crucial in carrying out this project .
I find that students are often overwhelmed by the idea that they will be creating a
product that serves an authentic need . The final product is a long term goal and is often hard to imagine at the beginning stages of the process . Hence , applying storytelling to this process helps students ease into where they should begin . Storytelling works to create an emotional connection and highlights the importance of understanding the needs of a target audience . It is through intense research that students choose a cause they want to work towards . Hence ,
understanding the causes behind why some of the most successful products were made can inspire students and help generate creativity . Specifically , I will share stories from well known companies that created common products such as the Swiffer and Pull - Ups by Huggies . Hearing the stories of how and why these products were developed helps students empathize with the target audience . Empathy is so deeply rooted and design thinking and it begins with storytelling . Insight and Approach
Scheduling is very structured in my district . I would have liked to spend more time on
teaching students about how to apply design thinking in various projects . I think that it would be valuable to create common language centered around design thinking . While this project was time consuming , the projects that students produced demonstrated authentic learning and their use of the design process was evident . I found that by commencing this project with sharing stories from other companies , students made sure to empathize with the intended user of their own prototypes . When they presented their products , I found that they articulated why the created what they did . One prototype that students created was called “ Who Let the Dogs Out ” , a dog walking alert system that used a distance sensor to detect when a dog was by the door and then set off a buzzer and an LCD screen that displays the message “ Take Me Out ” to the owner . Another product was called “ The Clothing Scrambler ” , a device that uses a temperature sensor to offer appropriate outfit selection based on current weather conditions .
Creativity was very evident in their products and I think that storytelling did help with
developing empathy in this project . However , I would like to do more work centered on understanding consumers using other tools such as mind - mapping . Moving forward , I hope to encourage teachers in core academic classes to design lessons that incorporate design thinking . There is great transfer value in design thinking and if students gain exposure in multiple classes , it will naturally influence how they approach their own learning .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rajinder Santos
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Rajinder Santos Design Thinking for Innovation Final Assignment Challenge and Selection
My challenge as a middle school coding and a robotics teacher is my district ’s goal to
design and implement curriculum that enables students to cultivate solutions to authentic problems . As a district , we try to stray away from “ busy work ” and develop curriculum that is meaningful in the real world . I am passionate about design thinking and do my best to foster a classroom environment that encourages purposeful experimentation and reflection . Fortunately for me , the nature of my content area allows for a culture of making tinkering . This course offered a variety of tools to implement in the design thinking process , however the concept of “ storytelling ” had a direct connection to my own practice . As expressed in the video “ Storytelling Tool ” ( 0:57 ) , “ storytelling is the difference between solving a problem and creating a cause . ” Much of the success attributed to the design thinking process is centered on empathy and authentically understanding the needs of consumers . As I am currently working on a project that requires students to design a product that serves an authentic need , I found storytelling to be an effective tool in motivating my students and igniting their creativity for this project . Application
I carried out this application by bridging design thinking to an innovation project that I
am working on with my seventh and eighth grade students . In groups of 3 and 4 , students use a GrovePi and Raspberry Pi to create a physical prototype of a product that serves a need of their choice . A Raspberry Pi is a credit - card sized computer that can run various software , whereas a GrovePi is an electronics board that can connect to various sensors or inputs . Each group is given a variety of inputs and sensors including LED lights , LCD displays , buttons , buzzers , light sensors , sounds sensors , distance sensors , and temperature and humidity sensors . While each group receives the same materials , it is up to them to decide what kind of product they will develop and what need it will serve . Students then create a physical enclosure of their prototype . They also create a brochure , website , or flyer which they present to an audience as they pitch their product. Throughout this entire process , students document their progress in an engineering design notebook . As you may now see , this project has several components , but all must connect to one driving propose - the need that their product will serve . Hence , practicing design thinking is crucial in carrying out this project .
I find that students are often overwhelmed by the idea that they will be creating a
product that serves an authentic need . The final product is a long term goal and is often hard to imagine at the beginning stages of the process . Hence , applying storytelling to this process helps students ease into where they should begin . Storytelling works to create an emotional connection and highlights the importance of understanding the needs of a target audience . It is through intense research that students choose a cause they want to work towards . Hence ,
understanding the causes behind why some of the most successful products were made can inspire students and help generate creativity . Specifically , I will share stories from well known companies that created common products such as the Swiffer and Pull - Ups by Huggies . Hearing the stories of how and why these products were developed helps students empathize with the target audience . Empathy is so deeply rooted and design thinking and it begins with storytelling . Insight and Approach
Scheduling is very structured in my district . I would have liked to spend more time on
teaching students about how to apply design thinking in various projects . I think that it would be valuable to create common language centered around design thinking . While this project was time consuming , the projects that students produced demonstrated authentic learning and their use of the design process was evident . I found that by commencing this project with sharing stories from other companies , students made sure to empathize with the intended user of their own prototypes . When they presented their products , I found that they articulated why the created what they did . One prototype that students created was called “ Who Let the Dogs Out ” , a dog walking alert system that used a distance sensor to detect when a dog was by the door and then set off a buzzer and an LCD screen that displays the message “ Take Me Out ” to the owner . Another product was called “ The Clothing Scrambler ” , a device that uses a temperature sensor to offer appropriate outfit selection based on current weather conditions .
Creativity was very evident in their products and I think that storytelling did help with
developing empathy in this project . However , I would like to do more work centered on understanding consumers using other tools such as mind - mapping . Moving forward , I hope to encourage teachers in core academic classes to design lessons that incorporate design thinking . There is great transfer value in design thinking and if students gain exposure in multiple classes , it will naturally influence how they approach their own learning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rajinder Santos"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 288 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | INTERNAL
Mind Mapping – Enterprise Project
Challenge :
I work as business architecture lead who basically decompose the
functions and capabilities in businesses and maps the values in the right stream . I was assigned to lead complex project in addition to the current projects . The project was large legacy system ( functioning well ) which needs to be replaced with new system with emerging technologies . I stared to read the important docs of it , interviewed SME to better understand . It leads me to solve each module individually without integrating business solution to other modules .
Selection :
I realized that I should look at the big picture at map all modules
together some way or another . So , I looked at Mind Mapping tool through design thinking tools and techniques to help me better understand this challenge at discover ways to solve it .
Application :
I started building the main modules in the center and write arrows that
leads to the sub - modules from each main module , and so on . Once I saw all the modules and its related stakeholders and outputs at one look , it leads me to better visualize the value stream though the functions on the system . And create useful building blocks of the business .
Insight & Approach :
Having all the building blocks together gives me and the team more
visualization of linking each module with the correct one . While discovering the mind mapping tool in this challenge , I addressed the opportunity to utilize storytelling tool in design thinking that might help me in future
INTERNAL
challenges , which gives me better understanding on how to link the proposed solution to the original problem area .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: INTERNAL
Mind Mapping – Enterprise Project
Challenge :
I work as business architecture lead who basically decompose the
functions and capabilities in businesses and maps the values in the right stream . I was assigned to lead complex project in addition to the current projects . The project was large legacy system ( functioning well ) which needs to be replaced with new system with emerging technologies . I stared to read the important docs of it , interviewed SME to better understand . It leads me to solve each module individually without integrating business solution to other modules .
Selection :
I realized that I should look at the big picture at map all modules
together some way or another . So , I looked at Mind Mapping tool through design thinking tools and techniques to help me better understand this challenge at discover ways to solve it .
Application :
I started building the main modules in the center and write arrows that
leads to the sub - modules from each main module , and so on . Once I saw all the modules and its related stakeholders and outputs at one look , it leads me to better visualize the value stream though the functions on the system . And create useful building blocks of the business .
Insight & Approach :
Having all the building blocks together gives me and the team more
visualization of linking each module with the correct one . While discovering the mind mapping tool in this challenge , I addressed the opportunity to utilize storytelling tool in design thinking that might help me in future
INTERNAL
challenges , which gives me better understanding on how to link the proposed solution to the original problem area .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9971 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling is an excellent tool I ’ve used from time to time in order to get my thoughts across people easily . I ’m a college student and have been a teacher ’s assistant for a few years now . My job consists primarily in solving any questions or inquiries any student that comes to me has . The subject I assist on is Microeconomics and after a few years the tool that has helped the most to connect to students and help them grasp complex or abstract topics is storytelling . Moreover , I ’ve seen that students can understand ideas better once they can imagine them in a real - life situation or context . The main issue with teaching Microeconomics is that many topics are abstract and do n’t have an apparent real - life materialization or are n’t tangible ; as such , students fail to grasp the concept or idea simply because they ca n’t connect to it . I ’ve tried several other tools , most notably visualization , but graphing or drawing complex mathematical formulas did n’t generate the impact I hoped for . Then I began telling them stories of examples of how those concepts or ideas could be seen in their daily lives and then I saw how students responded and I ’ve been using storytelling ever since to get students to incorporate abstract concepts . When people relate to something , they understand it
Application
The storytelling process I ’ve done is mostly the same every time . Most recently , with the start of the new semester , I had a new group of students begin a virtual semester and they were having a rough time trying to understand the lecture professor with the fundamental economic principles ( supply , demand , optimization , income restriction , deriving optimized demand functions , etc . ) . This was the biggest issue I ’ve had an assistant since virtual college is practically a new concept . So , face to face interactions were impossible , working with them in workshops was out of the question and all I can use is Microsoft Teams and Excel to teach .
Well , two weeks in and my traditional methods were not getting to the students . Then I decided to go full throttle with storytelling and life examples . The response was immediate . The objective was to get them to understand the marginal rate of substitution , a basis for the optimization process later and a topic they need to understand . Just with the name , students lost their focus and interest , and with class being virtual , they had plenty distractions . The story was n’t a highly complex or long one , but it related to something they could at least see in an everyday situation . I began the story with them as the main characters . I then told them that they and their friend wanted to buy a sandwich and a coke . However , when they went to buy , the friend got his sandwich and coke first but then the sandwiches ran out and they offered their friend 2 wraps for the sandwich and he denied , but when they offered 3 , he accepted . That was the concept . How much of one item you are willing to give up in exchange for 1 unit of another item . In this story , the marginal rate of substitution would be 3:1 , 3 wraps for 1 sandwich . Seems easy , but when they were in class all they saw were X goods , or n number of X in exchange for n number of Y. People do n’t relate with letter variables .
Insight & Approach
Well , storytelling works ! Students often complain that the professor does n’t make any sense and I know for a fact that ’s no it . I had that class and it ’s just that mathematical and abstract thinking is not easy to grasp unless you can relate . This was just the most recent and helpful case , yet I ’ve using this tool for
years and even told the teacher about it . We ’ve been working together , and he began to use it more often and that has led students would come to me with less inquiries . Even so , after using it so often I have come to realize that storytelling is just another expression of empathy . The better you can place yourself in the other person ’s shoes , the more relatable the stories I ’ve come up with and the better real - life examples I can imagine . The more relatable , the better the understanding , the better their performance , and the greater my satisfaction .
I had never realized I was storytelling all along . Even though my example was not very elaborate it did the job . I have done countless trying to get students to understand different topics , and sometimes they work and sometimes they do n’t , but when they do n’t , I can work out why they did n’t work . This course pointed out very key and important characteristics of successful storytelling that I will incorporate to improve . It ’s a matter of practice and working with the person in front of you , placing yourself in their shoes and taking them along in a story that can make them part of the idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling is an excellent tool I ’ve used from time to time in order to get my thoughts across people easily . I ’m a college student and have been a teacher ’s assistant for a few years now . My job consists primarily in solving any questions or inquiries any student that comes to me has . The subject I assist on is Microeconomics and after a few years the tool that has helped the most to connect to students and help them grasp complex or abstract topics is storytelling . Moreover , I ’ve seen that students can understand ideas better once they can imagine them in a real - life situation or context . The main issue with teaching Microeconomics is that many topics are abstract and do n’t have an apparent real - life materialization or are n’t tangible ; as such , students fail to grasp the concept or idea simply because they ca n’t connect to it . I ’ve tried several other tools , most notably visualization , but graphing or drawing complex mathematical formulas did n’t generate the impact I hoped for . Then I began telling them stories of examples of how those concepts or ideas could be seen in their daily lives and then I saw how students responded and I ’ve been using storytelling ever since to get students to incorporate abstract concepts . When people relate to something , they understand it
Application
The storytelling process I ’ve done is mostly the same every time . Most recently , with the start of the new semester , I had a new group of students begin a virtual semester and they were having a rough time trying to understand the lecture professor with the fundamental economic principles ( supply , demand , optimization , income restriction , deriving optimized demand functions , etc . ) . This was the biggest issue I ’ve had an assistant since virtual college is practically a new concept . So , face to face interactions were impossible , working with them in workshops was out of the question and all I can use is Microsoft Teams and Excel to teach .
Well , two weeks in and my traditional methods were not getting to the students . Then I decided to go full throttle with storytelling and life examples . The response was immediate . The objective was to get them to understand the marginal rate of substitution , a basis for the optimization process later and a topic they need to understand . Just with the name , students lost their focus and interest , and with class being virtual , they had plenty distractions . The story was n’t a highly complex or long one , but it related to something they could at least see in an everyday situation . I began the story with them as the main characters . I then told them that they and their friend wanted to buy a sandwich and a coke . However , when they went to buy , the friend got his sandwich and coke first but then the sandwiches ran out and they offered their friend 2 wraps for the sandwich and he denied , but when they offered 3 , he accepted . That was the concept . How much of one item you are willing to give up in exchange for 1 unit of another item . In this story , the marginal rate of substitution would be 3:1 , 3 wraps for 1 sandwich . Seems easy , but when they were in class all they saw were X goods , or n number of X in exchange for n number of Y. People do n’t relate with letter variables .
Insight & Approach
Well , storytelling works ! Students often complain that the professor does n’t make any sense and I know for a fact that ’s no it . I had that class and it ’s just that mathematical and abstract thinking is not easy to grasp unless you can relate . This was just the most recent and helpful case , yet I ’ve using this tool for
years and even told the teacher about it . We ’ve been working together , and he began to use it more often and that has led students would come to me with less inquiries . Even so , after using it so often I have come to realize that storytelling is just another expression of empathy . The better you can place yourself in the other person ’s shoes , the more relatable the stories I ’ve come up with and the better real - life examples I can imagine . The more relatable , the better the understanding , the better their performance , and the greater my satisfaction .
I had never realized I was storytelling all along . Even though my example was not very elaborate it did the job . I have done countless trying to get students to understand different topics , and sometimes they work and sometimes they do n’t , but when they do n’t , I can work out why they did n’t work . This course pointed out very key and important characteristics of successful storytelling that I will incorporate to improve . It ’s a matter of practice and working with the person in front of you , placing yourself in their shoes and taking them along in a story that can make them part of the idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19320 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping & Learning Launch Tools
Challenge
The reason behind taking this course is that I wanted to change my mindset from being an employee to become a business owner . The other main challenge is that I have very limited budget for which I need to plan things properly at the lowest cost possible .
Selection
I selected to combine between two approaches , Mind Mapping & Learning Launch because I have too many things to think of especially at the startup phase ; in addition to that , I really loved the idea of Learning Launch tool since I have a very tight budget for my project and this tool will help me gather a lot of information to analyze with a sort of low cost .
Application
At first , I want to focus on the Mind Mapping to capture all the requirements for the startup phase , in line with that , within the Mind Mapping tree there will be a major tree branch addressing the Learning Launch tool and its complete workflow which will be the main source of information to answer my ( What is , What if , What wows & What works ) questions .
Insight
By applying the Mind Mapping tool , I will be able to identify whether the initial phase of the project is doable and within my budget limits .
Also , by combining this tool with the Learning Launch tool which will hopefully allow me to gather the main project analysis data required to answer my ( What is , What if , What wows & What works ) questions .
Approach
As I mentioned above , by combining both tools , I have a very positive feeling that I will come to clear idea regarding the business I am planning to launch . At a later stage , after I gain many data and set sail with the project in the startup phase , I can think of increasing the capital through putting more investment , partnering with other business owners or crowd funding the project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping & Learning Launch Tools
Challenge
The reason behind taking this course is that I wanted to change my mindset from being an employee to become a business owner . The other main challenge is that I have very limited budget for which I need to plan things properly at the lowest cost possible .
Selection
I selected to combine between two approaches , Mind Mapping & Learning Launch because I have too many things to think of especially at the startup phase ; in addition to that , I really loved the idea of Learning Launch tool since I have a very tight budget for my project and this tool will help me gather a lot of information to analyze with a sort of low cost .
Application
At first , I want to focus on the Mind Mapping to capture all the requirements for the startup phase , in line with that , within the Mind Mapping tree there will be a major tree branch addressing the Learning Launch tool and its complete workflow which will be the main source of information to answer my ( What is , What if , What wows & What works ) questions .
Insight
By applying the Mind Mapping tool , I will be able to identify whether the initial phase of the project is doable and within my budget limits .
Also , by combining this tool with the Learning Launch tool which will hopefully allow me to gather the main project analysis data required to answer my ( What is , What if , What wows & What works ) questions .
Approach
As I mentioned above , by combining both tools , I have a very positive feeling that I will come to clear idea regarding the business I am planning to launch . At a later stage , after I gain many data and set sail with the project in the startup phase , I can think of increasing the capital through putting more investment , partnering with other business owners or crowd funding the project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21793 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I was a member of my organization ’s marketing and sales department and my challenge was to improve and increase sales while reducing return rates of our products since return of products costs company a lot of money . The major challenge was that the sales happened through one on one meeting and sometimes follow ups had to happen but people wo n’t remember to get back and had no reminder of the amazing product we had to offer . Selection I had then came up with an idea of “ Memory Peg ” for the company wherein we could drop a small reminder item at the clients place to remind them of our product . But this would amount to additional costs and hence we wanted to go for a learning launch as an experiment to test idea and prototype . Application For our first learning launch , we focused on few meetings and few products that we could drop after meeting to see if they helped on getting us any extra business by being a reminder to client . We created few engaging low - cost products that may be very likely to be picked up for engagement like a puzzle with our brand logo on it to remind them of our interaction . Our sales team went under a small meeting as to when and how to deploy this and then track conversion rate after this . With positive results coming in we went ahead for a much larger learning launch and tested results again . And in a duration of one month we could get the results whether this was helping us or not . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find higher follow ups from clients and lesser product return rates as well since their decision would be a well thought of one and well deliberated upon . Moving forward with the positive results we launced the idea of memory peg pan India and had encouraging results . The insights gathered from such a learning launch helped us first get an understanding and then launch it on bigger scale saving us a ton of money . Approach For us Learning launch was the right tool to use since there could have been huge losses if the idea would n’t have worked out . the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I was a member of my organization ’s marketing and sales department and my challenge was to improve and increase sales while reducing return rates of our products since return of products costs company a lot of money . The major challenge was that the sales happened through one on one meeting and sometimes follow ups had to happen but people wo n’t remember to get back and had no reminder of the amazing product we had to offer . Selection I had then came up with an idea of “ Memory Peg ” for the company wherein we could drop a small reminder item at the clients place to remind them of our product . But this would amount to additional costs and hence we wanted to go for a learning launch as an experiment to test idea and prototype . Application For our first learning launch , we focused on few meetings and few products that we could drop after meeting to see if they helped on getting us any extra business by being a reminder to client . We created few engaging low - cost products that may be very likely to be picked up for engagement like a puzzle with our brand logo on it to remind them of our interaction . Our sales team went under a small meeting as to when and how to deploy this and then track conversion rate after this . With positive results coming in we went ahead for a much larger learning launch and tested results again . And in a duration of one month we could get the results whether this was helping us or not . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find higher follow ups from clients and lesser product return rates as well since their decision would be a well thought of one and well deliberated upon . Moving forward with the positive results we launced the idea of memory peg pan India and had encouraging results . The insights gathered from such a learning launch helped us first get an understanding and then launch it on bigger scale saving us a ton of money . Approach For us Learning launch was the right tool to use since there could have been huge losses if the idea would n’t have worked out . the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16952 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The tool that I chose to use for my challenge was visualization , particularly because I thought it was a good answer to the what works question for my example . When I was in the National Guard , I attended a course called WLC , or Warrior Leaders Course , which was for soldiers who were either in a team leader position , or ready to be put in that position . Part of the course was to successfully teach a short class to a group . I chose to teach the basics of how to flank an enemy position as a squad , since I had spent my last two years as an infantry fire team leader while I was still serving on active duty , and I had a lot of training on the topic . Flanking as a squad involves breaking the squad into two separate parts , and it is critical to be aware of the position of the other half of the squad . Using visualization allowed me to show the group everything they needed to see in order to perform the maneuver successfully .
Application
This class was open to any MOS , or military occupational specialty , not just infantry , so while everyone knew what flanking was , we did not all have the same type of training . The whole class was moved outside and broke up into groups , and each person in the group would take a turn giving their lesson . Each group had a course instructor observing , who would quiz the rest of the group after each lesson to ensure that it was taught successfully .
To begin , I had everyone gather around me and went over some basic points , outlining what I was going to cover in my instruction . I drew in the dirt what was essentially a grid , marked an area in the middle to represent an enemy position , and broke a stick into pieces to represent each member of the squad . The squad was made up of one squad leader , two team leaders , and a few soldiers in each team , usually seven to nine people total . Before flanking , the squad would be moving together until they locate the enemy position , and at this point the squad leader might make the decision to flank on the position .
The next part of my instruction demonstrates why visualization is a great tool to teach something like this . On the squad leader ’s call , one team would pick up and move either to the left or the right , and get on line as a team perpendicular to the team which had stayed put . I grabbed the sticks from one team , and moved them as I explained to the group what was happening and why . Once the sticks were in place , I explained how the two teams would coordinate their movement with each other , and each team would move towards and beyond the enemy position , and then regroup afterwards . Using the visualization tool by moving sticks over a grid worked very well to get my point across to the group , as they were all able to watch it happen , and see all the moving pieces involved in the maneuver .
Insight & Approach
In retrospect , if I were to go through the same exercise again , there is at least one thing that I would add to the way I taught my lesson . As I put the sticks in their places on the ground , I would have the others in the group line up in the same way instead of just as a big huddle around me . I think having them follow the movement of the sticks as I moved them through the flanking maneuver would help simulate what it is like to coordinate the movement of the two teams , and it would also help to ensure that everyone continues to pay attention . In addition to getting everyone involved , I believe that seeing the
others in the group directly in front of them would make it very clear why the movement has to be coordinated perfectly , due to the friendly soldiers moving through their field of fire .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The tool that I chose to use for my challenge was visualization , particularly because I thought it was a good answer to the what works question for my example . When I was in the National Guard , I attended a course called WLC , or Warrior Leaders Course , which was for soldiers who were either in a team leader position , or ready to be put in that position . Part of the course was to successfully teach a short class to a group . I chose to teach the basics of how to flank an enemy position as a squad , since I had spent my last two years as an infantry fire team leader while I was still serving on active duty , and I had a lot of training on the topic . Flanking as a squad involves breaking the squad into two separate parts , and it is critical to be aware of the position of the other half of the squad . Using visualization allowed me to show the group everything they needed to see in order to perform the maneuver successfully .
Application
This class was open to any MOS , or military occupational specialty , not just infantry , so while everyone knew what flanking was , we did not all have the same type of training . The whole class was moved outside and broke up into groups , and each person in the group would take a turn giving their lesson . Each group had a course instructor observing , who would quiz the rest of the group after each lesson to ensure that it was taught successfully .
To begin , I had everyone gather around me and went over some basic points , outlining what I was going to cover in my instruction . I drew in the dirt what was essentially a grid , marked an area in the middle to represent an enemy position , and broke a stick into pieces to represent each member of the squad . The squad was made up of one squad leader , two team leaders , and a few soldiers in each team , usually seven to nine people total . Before flanking , the squad would be moving together until they locate the enemy position , and at this point the squad leader might make the decision to flank on the position .
The next part of my instruction demonstrates why visualization is a great tool to teach something like this . On the squad leader ’s call , one team would pick up and move either to the left or the right , and get on line as a team perpendicular to the team which had stayed put . I grabbed the sticks from one team , and moved them as I explained to the group what was happening and why . Once the sticks were in place , I explained how the two teams would coordinate their movement with each other , and each team would move towards and beyond the enemy position , and then regroup afterwards . Using the visualization tool by moving sticks over a grid worked very well to get my point across to the group , as they were all able to watch it happen , and see all the moving pieces involved in the maneuver .
Insight & Approach
In retrospect , if I were to go through the same exercise again , there is at least one thing that I would add to the way I taught my lesson . As I put the sticks in their places on the ground , I would have the others in the group line up in the same way instead of just as a big huddle around me . I think having them follow the movement of the sticks as I moved them through the flanking maneuver would help simulate what it is like to coordinate the movement of the two teams , and it would also help to ensure that everyone continues to pay attention . In addition to getting everyone involved , I believe that seeing the
others in the group directly in front of them would make it very clear why the movement has to be coordinated perfectly , due to the friendly soldiers moving through their field of fire .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22243 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT
REFLECTION : MIND MAPPING
Challenge and Selection : The tool that I used is mind mapping . It is designed to help businesses improve brainstorming sessions , as well as collaboration and communication . Mind mapping is one of the best ways to capture your thoughts and bring them to life in visual form . Beyond just note - taking , though , mind maps can help you become more creative , remember more , and solve problems more effectively . A mind map can be used by businesses to brainstorm thoughts and ideas organically . By plotting ideas into a diagram it turns often complex , monotonous information into an organized , colourful and memorable format . Thus , this format helped me understand the organization I work for in a clear way and thus by making a chart , having an overall discussion and jotting down different criteria ’s , it has helped me to draw attention to many different perspectives that need attention and needs work to be done .
Application : I used a pen and paper because I could get my thoughts out more quickly and the act of drawing the branches out can aid recall . There are many digital tools to choose from which the following features have : the ability to add links and attachments , add notes , filter content .
After choosing my tool to work I used the following seven steps :
1 ] I started in the centre of a blank page because it gives freedom to spread out in all directions and to express itself more freely and naturally .
2 ] I used an image to represent my central idea which was to focus on different working aspects of my organisation
3 ] I used colour throughout the presentation this added great vibrancy to the MAP .
4 ] I connected the main branch which is the main function of my organization to the central image and then connected them to different departments of my organization . Thus , this created a link between different departments
5 ] I used a one key word to describe what the department ’s allocated job . Due to this , the Map I made was concise and readable .
6 ] Instead of using sentences to describe an action I used images throughout . This saved space and made my chart look even more interesting .
7 ] I highlighted the points which required some new changes and added post - it papers to jot down points .
Insight and Approach : Mind mapping is a graphical tool which includes words , images , numbers , and colour , so it can be more memorable and enjoyable to create and review . The combination of words and pictures is better for remembering information than words alone . Mind maps link and group concepts together through natural associations thus helping to generate more ideas , find deeper meaning to the subject . A mind map can at once give you an overview of a large subject while also holding large amounts of information . Thus MIND MAPPING proved to be a very intuitive way to organize thoughts by generating ideas very quickly . Thus this technique encouraged and explore different creative pathways which proved to be a great problem technique for my organisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT
REFLECTION : MIND MAPPING
Challenge and Selection : The tool that I used is mind mapping . It is designed to help businesses improve brainstorming sessions , as well as collaboration and communication . Mind mapping is one of the best ways to capture your thoughts and bring them to life in visual form . Beyond just note - taking , though , mind maps can help you become more creative , remember more , and solve problems more effectively . A mind map can be used by businesses to brainstorm thoughts and ideas organically . By plotting ideas into a diagram it turns often complex , monotonous information into an organized , colourful and memorable format . Thus , this format helped me understand the organization I work for in a clear way and thus by making a chart , having an overall discussion and jotting down different criteria ’s , it has helped me to draw attention to many different perspectives that need attention and needs work to be done .
Application : I used a pen and paper because I could get my thoughts out more quickly and the act of drawing the branches out can aid recall . There are many digital tools to choose from which the following features have : the ability to add links and attachments , add notes , filter content .
After choosing my tool to work I used the following seven steps :
1 ] I started in the centre of a blank page because it gives freedom to spread out in all directions and to express itself more freely and naturally .
2 ] I used an image to represent my central idea which was to focus on different working aspects of my organisation
3 ] I used colour throughout the presentation this added great vibrancy to the MAP .
4 ] I connected the main branch which is the main function of my organization to the central image and then connected them to different departments of my organization . Thus , this created a link between different departments
5 ] I used a one key word to describe what the department ’s allocated job . Due to this , the Map I made was concise and readable .
6 ] Instead of using sentences to describe an action I used images throughout . This saved space and made my chart look even more interesting .
7 ] I highlighted the points which required some new changes and added post - it papers to jot down points .
Insight and Approach : Mind mapping is a graphical tool which includes words , images , numbers , and colour , so it can be more memorable and enjoyable to create and review . The combination of words and pictures is better for remembering information than words alone . Mind maps link and group concepts together through natural associations thus helping to generate more ideas , find deeper meaning to the subject . A mind map can at once give you an overview of a large subject while also holding large amounts of information . Thus MIND MAPPING proved to be a very intuitive way to organize thoughts by generating ideas very quickly . Thus this technique encouraged and explore different creative pathways which proved to be a great problem technique for my organisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19535 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization & Co - creation As an image and sound designer I was wondering how I can apply the design thinking
that I implement in my daily work but in my relationship with clients . I have never
realised that I could try the same tools I use in my design projects to deal with client 's
issues and even with my team . Challenge - Selection One problem that I am trying to solve is the luck of clients of my animation studio . I work
with some companies that have become really loyal , however , I could n't gain any new
clients for a while . During this course , I challenged myself by asking me “ What is the
problem ? ” , “ What am I doing wrong ? ” . After a deep visualization of my previous
projects and talking with my loyal clients , I have discovered that it has to be with the
“ one style image ” my company gives , it seems not to be so versatil . This makes the
clients I work with really comfortable but it does n't attract new and different ones .
Consequently , I have a really short reach . Once I detected the problem , I asked myself “ What if I change my unique style and
open my horizons to the client 's ideas ? ” . Sometimes , when I get to know a potential new
client I suggest an idea that I believe is perfect for him or her but I do n't adapt my style
to theirs , I assume they are contacting me due to my previous works that they can see
in my portfolio . But what they really want is their own and special look . I think that “ Customer empathy ” ( concept developed in “ The Story of George & Geoff ” )
is one of the topics that I should develop . During this course , I have learned that this is
one of the keys to success in my field . I need to deeply know the people I would be
working for so I can overcome their expectations and connect with their soul so we can
create something together . Application With our last client I set about to be different . The company was celebrating its first year
and wanted to show it on social media . This time , instead of imposing my own rules , I
listened to the client 's idea and paid special attention to the company 's social media in
order to capture its essence . Visualization was the real key . I watched every video
they have shared , took notes of the most seen , the most commented and most liked
ones . Then , I wrote down what they had in common but I wanted to give them
something superior . To that effect , I did some inspiration research from other
companies in the same area . Once I collected all the visual data I needed , I suggested some new insights that could
improve the original idea they presented . The client took all my suggestions and after
that first project they hired me for 6 more . This time , they let me share my thoughts from
the beginning . They started to rely on my approach .
Approach Co - creation is one tool I will be incorporating into my future projects . It does n't mean an
extra cost , actually it makes me save money and time in the long term . I get to know the
client in depth and discover the better way to show in video what they need to
communicate . Manon Ben
| EMAIL:
ID_NUM:
NAME_STUDENT: Manon Ben
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization & Co - creation As an image and sound designer I was wondering how I can apply the design thinking
that I implement in my daily work but in my relationship with clients . I have never
realised that I could try the same tools I use in my design projects to deal with client 's
issues and even with my team . Challenge - Selection One problem that I am trying to solve is the luck of clients of my animation studio . I work
with some companies that have become really loyal , however , I could n't gain any new
clients for a while . During this course , I challenged myself by asking me “ What is the
problem ? ” , “ What am I doing wrong ? ” . After a deep visualization of my previous
projects and talking with my loyal clients , I have discovered that it has to be with the
“ one style image ” my company gives , it seems not to be so versatil . This makes the
clients I work with really comfortable but it does n't attract new and different ones .
Consequently , I have a really short reach . Once I detected the problem , I asked myself “ What if I change my unique style and
open my horizons to the client 's ideas ? ” . Sometimes , when I get to know a potential new
client I suggest an idea that I believe is perfect for him or her but I do n't adapt my style
to theirs , I assume they are contacting me due to my previous works that they can see
in my portfolio . But what they really want is their own and special look . I think that “ Customer empathy ” ( concept developed in “ The Story of George & Geoff ” )
is one of the topics that I should develop . During this course , I have learned that this is
one of the keys to success in my field . I need to deeply know the people I would be
working for so I can overcome their expectations and connect with their soul so we can
create something together . Application With our last client I set about to be different . The company was celebrating its first year
and wanted to show it on social media . This time , instead of imposing my own rules , I
listened to the client 's idea and paid special attention to the company 's social media in
order to capture its essence . Visualization was the real key . I watched every video
they have shared , took notes of the most seen , the most commented and most liked
ones . Then , I wrote down what they had in common but I wanted to give them
something superior . To that effect , I did some inspiration research from other
companies in the same area . Once I collected all the visual data I needed , I suggested some new insights that could
improve the original idea they presented . The client took all my suggestions and after
that first project they hired me for 6 more . This time , they let me share my thoughts from
the beginning . They started to rely on my approach .
Approach Co - creation is one tool I will be incorporating into my future projects . It does n't mean an
extra cost , actually it makes me save money and time in the long term . I get to know the
client in depth and discover the better way to show in video what they need to
communicate . Manon Ben
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Manon Ben"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13100 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – Reflection
Challenge & Selection
I ’m working as a UX designer of mobile applications , and I use Visualization as a working tool all the time . My role is to design the screens of mobile applications , and visualization is really effective tool which can persuade my colleagues(mostly software engineers ) . In a verbal way , I ca n’t explain my design to my colleagues because every person has their own way of thinking . But when I show my design with storyboards or prototypes , they can easily understand my design .
Application
First of all , I use visualization when I conduct research . For example , I use photography when I try to understand our users . Photography helps the research process by giving us the context in which the users live . After research process , the concepts are created as a result of research . I also use visualization in the process of creating concepts . I make moodboards with images , photos , and pictures , and extract the concepts .
When the concepts are created , I usually use computer programs like Photoshop , Illustrator , and Sketch to design the screen layouts and the interface components . I also visualize the information architecture , use flows , and storyboards . With those things , I can discuss with my colleagues effectively .
Insight
I always use the visualization to solve my problems at my work , and I realized that visualization is really effective tool to communicate with other people . By applying the visualization tool , our team can understand my design process and products much more quickly and thoroughly . Actually , I did n’t know that there is a theory about visualization as a problem solving tool , but after taking this class , I was surprised that I was always using visualization at my work .
Approach
Visualization is very common tool among designers , but I think that it would really helpful for strategists or software engineers . If they use visualization as a working tool , they could explain their thinking much more effectively and I would apply their thinking on our application design . The word ‘ design ’ can be misleading and misunderstood because we use the word as a meaning of ‘ making things pretty or beautiful ’ , but actually the real meaning of the word ‘ design ’ is to ‘ make things better with logical thinking process ’ . So , I would recommend my colleagues to use design thinking methods when solve problems of their work and in their daily lives , especially to use the visualization tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – Reflection
Challenge & Selection
I ’m working as a UX designer of mobile applications , and I use Visualization as a working tool all the time . My role is to design the screens of mobile applications , and visualization is really effective tool which can persuade my colleagues(mostly software engineers ) . In a verbal way , I ca n’t explain my design to my colleagues because every person has their own way of thinking . But when I show my design with storyboards or prototypes , they can easily understand my design .
Application
First of all , I use visualization when I conduct research . For example , I use photography when I try to understand our users . Photography helps the research process by giving us the context in which the users live . After research process , the concepts are created as a result of research . I also use visualization in the process of creating concepts . I make moodboards with images , photos , and pictures , and extract the concepts .
When the concepts are created , I usually use computer programs like Photoshop , Illustrator , and Sketch to design the screen layouts and the interface components . I also visualize the information architecture , use flows , and storyboards . With those things , I can discuss with my colleagues effectively .
Insight
I always use the visualization to solve my problems at my work , and I realized that visualization is really effective tool to communicate with other people . By applying the visualization tool , our team can understand my design process and products much more quickly and thoroughly . Actually , I did n’t know that there is a theory about visualization as a problem solving tool , but after taking this class , I was surprised that I was always using visualization at my work .
Approach
Visualization is very common tool among designers , but I think that it would really helpful for strategists or software engineers . If they use visualization as a working tool , they could explain their thinking much more effectively and I would apply their thinking on our application design . The word ‘ design ’ can be misleading and misunderstood because we use the word as a meaning of ‘ making things pretty or beautiful ’ , but actually the real meaning of the word ‘ design ’ is to ‘ make things better with logical thinking process ’ . So , I would recommend my colleagues to use design thinking methods when solve problems of their work and in their daily lives , especially to use the visualization tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10946 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MAINTENANCE & REPAIR MOBILE APP
Learning Launch Tool
Challenge One of the Stockholders of the company I work for , in which I develop the role of Head of Operations , is determined to develop a New System based on Mobile and Web Apps . This System will allow users to access to different kind of services for home maintenance , such us plumbing , carpentry , electricity checking , etc . As in my country , currently , this kind of services are just offered by recommendation , there are many issues to solve , but first it is important to determine if this kind of service ( through Technology ) will effectively meet the offer and the demand replacing the current way of doing it . My team has advised the Board to develop a MVP and experiment before engaging in a bigger and more expensive project . Selection Our advice has been adopted by the Board of Directors , and therefore we have determined that we will follow the Design Thinking Path and implement a Minimum Value Product based on the main functionality the app should have , we expect to get the most important information from the Learning Launch phase , this is a tool that will help the Directors to make a decision about a larger investment . Application For the MVP we didn´t invest in building a hole product , we looked for similar Open Source platforms , some of them had issues when many users where connected at the same time , but that wasn´t a concern for the MVP . We integrated some Maps and Geolocation APIs in order to be able to complete the main process of request , and we included some forms for Credit Card Payment , but we did n’t integrate the whole Payment Ecosystem . When we finished the App for the Learning Launch , we delivered it to the Business Development Department . The distribution of this App was limited , and it was delivered through a mailing campaign , we needed to measure : Number of Downloads , Number of Registrations , Time of Navigation inside the app , Leads made . Insight and Approach The mailing campaign gave us some important feedback that we decided to include for a Version 2.0 of the MVP . Consumers preferred :
1 . The Service should be guaranteed by a formal company , the technology to just publish
services was not enough .
2 . People were likely to pay higher prices if the services were provided by a Company and
not directly by workers . This was mainly related to security .
3 . People wanted to read reviews before hiring the service .
The learning launch gave the Company the most important lesson , that in order to reach the market , the Company needed an Operations Partnership , because the technology was not all for making this idea grow .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MAINTENANCE & REPAIR MOBILE APP
Learning Launch Tool
Challenge One of the Stockholders of the company I work for , in which I develop the role of Head of Operations , is determined to develop a New System based on Mobile and Web Apps . This System will allow users to access to different kind of services for home maintenance , such us plumbing , carpentry , electricity checking , etc . As in my country , currently , this kind of services are just offered by recommendation , there are many issues to solve , but first it is important to determine if this kind of service ( through Technology ) will effectively meet the offer and the demand replacing the current way of doing it . My team has advised the Board to develop a MVP and experiment before engaging in a bigger and more expensive project . Selection Our advice has been adopted by the Board of Directors , and therefore we have determined that we will follow the Design Thinking Path and implement a Minimum Value Product based on the main functionality the app should have , we expect to get the most important information from the Learning Launch phase , this is a tool that will help the Directors to make a decision about a larger investment . Application For the MVP we didn´t invest in building a hole product , we looked for similar Open Source platforms , some of them had issues when many users where connected at the same time , but that wasn´t a concern for the MVP . We integrated some Maps and Geolocation APIs in order to be able to complete the main process of request , and we included some forms for Credit Card Payment , but we did n’t integrate the whole Payment Ecosystem . When we finished the App for the Learning Launch , we delivered it to the Business Development Department . The distribution of this App was limited , and it was delivered through a mailing campaign , we needed to measure : Number of Downloads , Number of Registrations , Time of Navigation inside the app , Leads made . Insight and Approach The mailing campaign gave us some important feedback that we decided to include for a Version 2.0 of the MVP . Consumers preferred :
1 . The Service should be guaranteed by a formal company , the technology to just publish
services was not enough .
2 . People were likely to pay higher prices if the services were provided by a Company and
not directly by workers . This was mainly related to security .
3 . People wanted to read reviews before hiring the service .
The learning launch gave the Company the most important lesson , that in order to reach the market , the Company needed an Operations Partnership , because the technology was not all for making this idea grow .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16668 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
By Yaser Mostafa Challenge The challenge that I ’ve selected is related to the Covid crisis . Many people are going hungry due to the lockdown and the government has been incapable of managing distribution of food supplies to the destitute and hungry . A program is to be implemented in select areas where people are finding it difficult to eat two meals a day . The data for this has been made available from the government ’s local bodies . The team for the implementation of the feeding program has 10 members in each locality including volunteers , and a separate Central Management Team . There ’s a limit of budget and labor - time . Safety of volunteers , food supplies , and recipients is another concern . The program seeks to eliminate hunger issues as a result of Covid in the targeted areas . The program will last till the end of 2015 , and continuation will be contingent upon review . Selection At this point , various other design thinking tools have been used to identify the kind of meals that people would need , the best time of day to serve , the local volunteers ready to help out , and so on . We are trying out the learning launch tool that tests a prototype from our solution idea . This tool will test a prototype in target areas , which will give us feedback on its performance . Application The first part of the learning launch focuses on the feedback of the recipients about the food distributed . The program decides to deliver low - carb , high - protein food with a selection of vegetables . One fruit is provided to each recipient per day . The meal is varied each day and feedback is collected from the recipients . Besides , volunteers observed the recipients mannerisms while they were eating and the amount and type of food that was discarded . This was done for a period of two weeks , at which there was enough data to decide efficacy and make changes . The second part of the learning launch focuses on the coordination effectiveness of the volunteers responsible to prepare and distribute food within the required budget and time . Ten volunteers worked in each locale . All of them were given a fixed budget and the meal plan . The volunteers prepared the meal together after procuring supplies locally . Then , at fixed times in the morning and evening the volunteers distributed food to the recipients . Each of the volunteers ’ tasks for the day was scheduled for fixed time periods and the effectiveness was
rated on a scale . Besides , feedback was collected from each member regarding coordination efforts . Expenses were tracked . One independent observer from the Central Management Team would randomly visit for an inspection to make observations as well . This was done for a period of two weeks , at which there was enough data to decide efficacy and make changes . Surprisingly , the volunteers were able to conduct operations safely by following government precautions and there were no positive Covid tests during the length of the program . Insight The learning launch tool tested our assumptions and observed results . The recipients were happy with the food provided and considered it of high nutritional value . It was learned that adding milk to the menu would help those with children . Moreover , the local team soon learned that funds could be raised locally as more locals got interested in supporting their community . In the future , the team has decided to add a fundraising element to the program too . Budgetary constraints meant limits in what the program could do however , by combining local and governmental resources , it will be possible to expand the scope of the program in future . Finally , it was realized that learning launch is a highly valuable tool of design thinking to have for project implementation . Approach We found the learning launch tool to be of excellent practicality and efficiency for our particular case . From the insights gathered , we will be making changes to the program and testing future launches in the target areas . By the end of the first month , we hope to have incorporated learnings from the first two weeks of the test and launched a refined version of the program on a much wider scale . Perhaps , we could try a smaller scale launch next time with fewer communities and then scale up from there . This will make management easier and also give us time to make adjustments . However , in a crisis situation like Covid , we found our approach to be successful .
| EMAIL:
ID_NUM:
NAME_STUDENT: Yaser Mostafa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
By Yaser Mostafa Challenge The challenge that I ’ve selected is related to the Covid crisis . Many people are going hungry due to the lockdown and the government has been incapable of managing distribution of food supplies to the destitute and hungry . A program is to be implemented in select areas where people are finding it difficult to eat two meals a day . The data for this has been made available from the government ’s local bodies . The team for the implementation of the feeding program has 10 members in each locality including volunteers , and a separate Central Management Team . There ’s a limit of budget and labor - time . Safety of volunteers , food supplies , and recipients is another concern . The program seeks to eliminate hunger issues as a result of Covid in the targeted areas . The program will last till the end of 2015 , and continuation will be contingent upon review . Selection At this point , various other design thinking tools have been used to identify the kind of meals that people would need , the best time of day to serve , the local volunteers ready to help out , and so on . We are trying out the learning launch tool that tests a prototype from our solution idea . This tool will test a prototype in target areas , which will give us feedback on its performance . Application The first part of the learning launch focuses on the feedback of the recipients about the food distributed . The program decides to deliver low - carb , high - protein food with a selection of vegetables . One fruit is provided to each recipient per day . The meal is varied each day and feedback is collected from the recipients . Besides , volunteers observed the recipients mannerisms while they were eating and the amount and type of food that was discarded . This was done for a period of two weeks , at which there was enough data to decide efficacy and make changes . The second part of the learning launch focuses on the coordination effectiveness of the volunteers responsible to prepare and distribute food within the required budget and time . Ten volunteers worked in each locale . All of them were given a fixed budget and the meal plan . The volunteers prepared the meal together after procuring supplies locally . Then , at fixed times in the morning and evening the volunteers distributed food to the recipients . Each of the volunteers ’ tasks for the day was scheduled for fixed time periods and the effectiveness was
rated on a scale . Besides , feedback was collected from each member regarding coordination efforts . Expenses were tracked . One independent observer from the Central Management Team would randomly visit for an inspection to make observations as well . This was done for a period of two weeks , at which there was enough data to decide efficacy and make changes . Surprisingly , the volunteers were able to conduct operations safely by following government precautions and there were no positive Covid tests during the length of the program . Insight The learning launch tool tested our assumptions and observed results . The recipients were happy with the food provided and considered it of high nutritional value . It was learned that adding milk to the menu would help those with children . Moreover , the local team soon learned that funds could be raised locally as more locals got interested in supporting their community . In the future , the team has decided to add a fundraising element to the program too . Budgetary constraints meant limits in what the program could do however , by combining local and governmental resources , it will be possible to expand the scope of the program in future . Finally , it was realized that learning launch is a highly valuable tool of design thinking to have for project implementation . Approach We found the learning launch tool to be of excellent practicality and efficiency for our particular case . From the insights gathered , we will be making changes to the program and testing future launches in the target areas . By the end of the first month , we hope to have incorporated learnings from the first two weeks of the test and launched a refined version of the program on a much wider scale . Perhaps , we could try a smaller scale launch next time with fewer communities and then scale up from there . This will make management easier and also give us time to make adjustments . However , in a crisis situation like Covid , we found our approach to be successful .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Yaser Mostafa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5840 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FOR
INNOVATION
PEER - GRADED ASSIGNMENT : Reflection
By : Farooq Tanbir
AUGUST 12 , 2021
INSTRUCTOR : Ashley Barbosa
1 | P a g e
Challenge :
I work in the HR department of the VoiP ( Navy ’s Child and Youth Program ) .
There were a few challenges that I ’ve observed over time that can leave a bigger impact or
organizational development if continued for a long time . The major challenge that the HR
department of Navy ’s Child and Youth Program faces is the lack of knowledge and awareness among some of the
employees , i.e. their lack of understanding of the resource policies and procedures , despite the fact
that all of the organizational policies are available to each and every employee . The policies and
procedures are also available on the company ’s website . Other than that , there are awareness
workshops held by the organization every year in order to keep employees updated with all of the
policies and procedures . The dissemination of information also continuously takes place through
various different communication channels . Another challenge followed by this one , is the
employees ’ failure to respond to the procedures required of them on time despite sending them
continuous reminders about the procedures . An example of these challenges is employees ’ failure
to produce annual declarations , entering job objectives , and completing the performance
evaluations in the time given to them .
Selection :
For the particular challenge addressed above , mind mapping can be the best possible tool in
overcoming the challenge by helping employees understand the procedures . Mind mapping is used
as an effective tool to think as well as analyze ideas . Therefore , it can be used to instill the
procedures in employees ’ mind in a more impactful manner .
2 | P a g e
Application :
As part of the application of the mind mapping tool , I will start by gathering all the employees and
by gaining their attention over the main concept , i.e. HR policies or procedures of the Navy ’s Child and Youth Program . I
will write down the main key word “ HR Procedures ” in the middle of the screen to grab maximum
attention of the audience ( employees ) . After that , I will start linking all of the different facets or
elements that come under the ‘ procedure ’ domain , such as procedures for annual declaration ,
procedures for writing job objectives , and procedures for performance evaluation , etc . all of these
sub procedures will be linked to the main heading of “ procedures ” in the center of screen . After
that , I will take up one procedure heading at a time , for example ‘ job objectives ’ and I will start
linking all of the steps and procedures ( in small phrases ) involved in defining job objectives .
Similarly , I will do this for all other individual procedures by linking their sub procedures with
them in the same manner . At the end , I will organize all the ideas and links by connecting them
with the main central concept that is under consideration ( HR Procedures ) . The whole purpose of
this exercise is to help employees understand the HR procedures in a simple yet detailed form . The
use of small words or phrases will further help them in remembering them for future reference and
to recall them easily whenever and wherever required .
Insight :
After applying the mind mapping tool for employees ’ awareness and understanding of HR policies
and procedures , the employees became more confident in linking different procedures with one
another and making logical sense out of them . The results proved out to be fruitful , as the
employees could easily remember and apply the procedures whenever required , instead of causing
3 | P a g e
any delays due to lack of knowledge . Their overall performance improved and the results also
positively impacted the organizational outcomes .
Approach :
Based on the results obtained from implementing the mind mapping tool . I am convinced to use
the same tool in future whenever I need to make any change by delivering the required knowledge .
This tool not only helps in remembering the themes and ideas , but also aids in making logical sense
out of different ideas . Similarly , it improves employees ’ critical thinking by constantly engaging
them in brainstorming and idea generation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Farooq Tanbir
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR
INNOVATION
PEER - GRADED ASSIGNMENT : Reflection
By : Farooq Tanbir
AUGUST 12 , 2021
INSTRUCTOR : Ashley Barbosa
1 | P a g e
Challenge :
I work in the HR department of the VoiP ( Navy ’s Child and Youth Program ) .
There were a few challenges that I ’ve observed over time that can leave a bigger impact or
organizational development if continued for a long time . The major challenge that the HR
department of Navy ’s Child and Youth Program faces is the lack of knowledge and awareness among some of the
employees , i.e. their lack of understanding of the resource policies and procedures , despite the fact
that all of the organizational policies are available to each and every employee . The policies and
procedures are also available on the company ’s website . Other than that , there are awareness
workshops held by the organization every year in order to keep employees updated with all of the
policies and procedures . The dissemination of information also continuously takes place through
various different communication channels . Another challenge followed by this one , is the
employees ’ failure to respond to the procedures required of them on time despite sending them
continuous reminders about the procedures . An example of these challenges is employees ’ failure
to produce annual declarations , entering job objectives , and completing the performance
evaluations in the time given to them .
Selection :
For the particular challenge addressed above , mind mapping can be the best possible tool in
overcoming the challenge by helping employees understand the procedures . Mind mapping is used
as an effective tool to think as well as analyze ideas . Therefore , it can be used to instill the
procedures in employees ’ mind in a more impactful manner .
2 | P a g e
Application :
As part of the application of the mind mapping tool , I will start by gathering all the employees and
by gaining their attention over the main concept , i.e. HR policies or procedures of the Navy ’s Child and Youth Program . I
will write down the main key word “ HR Procedures ” in the middle of the screen to grab maximum
attention of the audience ( employees ) . After that , I will start linking all of the different facets or
elements that come under the ‘ procedure ’ domain , such as procedures for annual declaration ,
procedures for writing job objectives , and procedures for performance evaluation , etc . all of these
sub procedures will be linked to the main heading of “ procedures ” in the center of screen . After
that , I will take up one procedure heading at a time , for example ‘ job objectives ’ and I will start
linking all of the steps and procedures ( in small phrases ) involved in defining job objectives .
Similarly , I will do this for all other individual procedures by linking their sub procedures with
them in the same manner . At the end , I will organize all the ideas and links by connecting them
with the main central concept that is under consideration ( HR Procedures ) . The whole purpose of
this exercise is to help employees understand the HR procedures in a simple yet detailed form . The
use of small words or phrases will further help them in remembering them for future reference and
to recall them easily whenever and wherever required .
Insight :
After applying the mind mapping tool for employees ’ awareness and understanding of HR policies
and procedures , the employees became more confident in linking different procedures with one
another and making logical sense out of them . The results proved out to be fruitful , as the
employees could easily remember and apply the procedures whenever required , instead of causing
3 | P a g e
any delays due to lack of knowledge . Their overall performance improved and the results also
positively impacted the organizational outcomes .
Approach :
Based on the results obtained from implementing the mind mapping tool . I am convinced to use
the same tool in future whenever I need to make any change by delivering the required knowledge .
This tool not only helps in remembering the themes and ideas , but also aids in making logical sense
out of different ideas . Similarly , it improves employees ’ critical thinking by constantly engaging
them in brainstorming and idea generation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Farooq Tanbir"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11392 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : We are two Mexican friends that have always had the concern for the preservation and rescue of our indigenous cultures . We both have a sustainable development background , which has helped us to broaden our perspectives as we need to consider all possible stakeholders ’ perspectives into our projects to create the most ‘ sustainable ’ solution . So we decided to start an entrepreneurship where we aim to teach and walk through indigenous artisans , in the process of creating and designing a brand of their own , so they can avoid selling to intermediates and hence have more profitability for themselves . Our main goal is to provide them with knowledge and skills , that otherwise they do not have access to due to costs , cultural differences ( like language ) , and distance ; so they can develop themselves both as individuals and communities , and hence increase their quality of life , preserve their culture and stop migrating to the cities .
At the end of last year , we had interviewed some people from this communities , living in city , to understand better the precise cause of why they left their towns , how was their life in the city and what were their main problems to survive in that environment . Due to the pandemic , our challenge was to visit directly their communities and interview some of them , in order to know if the topic was of interest and made sense for them and if they were willing to complete a 4 month , free course . This is important to mention as they usually have vastly different routines , as well as responsibilities within their community , than people living in the cities . Also , the idea of taking a mix course between women and men is not appealing as they keep gender traditions ( in some cases ) where men and women do not do the same activities . Likewise , we needed to know if indigenous communities had lived to some extent the digital era , if they had access to internet and how they have adopted it in their lives , if so .
Selection : We decided to go for Learning Launch as there is no research data at all , on how indigenous communities have adapted to the digital era , how they access it or if they even have access to it . If they do , we do not know if they use internet and social media , if its accessible , affordable , and valuable for them . We had our hypothesis : indigenous people flee from their hometowns expecting to have a better life in the city , as the only know how to make handicrafts as a job , but they sell them unbelievably cheap because they do not have a better business approach to sell their products , they keep having a poor - quality life . If we provide them with the knowledge and skills for creating their own business through digital resources ( mainly social media ) , they will increase their quality life and stop migrating .
As we had a lot of unknown information that we needed to address first - hand , we used the Best Innovation Practices Questions that Andreas Schmidt pointed out during his presentation on Learning Launch . After answering them , we realized we had an hypothesis and key assumptions that needed to be tested right away in a cheap way to know if wanted to develop that idea , or find another one more suitable for our purposes .
Application : As in our previous interviews people had told us that they had only learnt to use desktops and cell phones to access social media , specifically FB , we decided to go on that platform and pay for a 3 day add ( a cheap option ) , to promote one free class for artisans on how to “ Design from colour ” in very specific locations along south Mexico . One day before we had researched on the internet where were the biggest indigenous populations located in South Mexico , as it is the area where we live . Immediately after creating the FB add , we created a FB page where potential customers could contact us and within the first ten minutes , we received around 5 messages asking for more details . For us , the number 5 was a huge deal , as indigenous population is only around 5 % of the total in Mexico and we did not expect that whole percent to have internet nor social media . But then we realized that our add did not specify that it was intended for indigenous artisans only , so another type of customers started to show .
Since the beginning we had a screening questionnaire to decide whether if the potential customer was our ideal client ( an indigenous artisan ) and had the need that we aimed to target . If it was , then we applied a second questionnaire to start collecting data of what we needed to know for our idea , which mainly was to know if they : had access to internet , were interested in taking a full course on the topic , had availability to attend the course during weekends , the time , their type of artisan work , where they were from , their age , gender , indigenous community , and so on . After the 3 - day period , we scheduled our first session via FB for the next weekend to continue retrieving data from out selected population .
First , we wanted to confirm if people where actually going to take the course , because when things are free , people do not feel the pressure to show up . In this case we had 32 out of 40 customers that did show up . Then , we started the Learning Launch , and most data confirmed our idea , as we were interacting in a real time scenario with the customers and their feedback was positive . They confirmed the session to be what they were looking for without even acknowledging it , and they demonstrated a huge interest in virtually attending the 4 - month course . After that , we also asked each one for some general feedback on the platform , the length of the session and other inputs that they could possibly had . After that , we decided to scale the idea .
Insight : To be honest , I ’m usually a fixed mind person , so I would not have tried this approach if it was not for my friend who encouraged me . I have got to admit that this broaden my perspective on how to approach problems in a more efficient way . For me it was real cheap and fast this tool as within a week we tested our idea , it was positive , so we continued to developed it , being certain that we do address a customers real need . We still need to run a few more tests , in my opinion , but we are certain to keep using design thinking because it helped us to gather information directly from the source so we have a better understanding of the problem . I think we should deepen further in our customers mind so that way we can also start integrating other stakeholders that could contribute to the cause .
Approach : Next time , I would like to try a customer co - creation approach , after the Launching Learner , because not all the stakeholders of the problem were taken into consideration . In this case , government institutions , social organizations and even others that we might have not thought before . I consider that incorporating other tools will enrich our solution and broaden it in benefit for everyone .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : We are two Mexican friends that have always had the concern for the preservation and rescue of our indigenous cultures . We both have a sustainable development background , which has helped us to broaden our perspectives as we need to consider all possible stakeholders ’ perspectives into our projects to create the most ‘ sustainable ’ solution . So we decided to start an entrepreneurship where we aim to teach and walk through indigenous artisans , in the process of creating and designing a brand of their own , so they can avoid selling to intermediates and hence have more profitability for themselves . Our main goal is to provide them with knowledge and skills , that otherwise they do not have access to due to costs , cultural differences ( like language ) , and distance ; so they can develop themselves both as individuals and communities , and hence increase their quality of life , preserve their culture and stop migrating to the cities .
At the end of last year , we had interviewed some people from this communities , living in city , to understand better the precise cause of why they left their towns , how was their life in the city and what were their main problems to survive in that environment . Due to the pandemic , our challenge was to visit directly their communities and interview some of them , in order to know if the topic was of interest and made sense for them and if they were willing to complete a 4 month , free course . This is important to mention as they usually have vastly different routines , as well as responsibilities within their community , than people living in the cities . Also , the idea of taking a mix course between women and men is not appealing as they keep gender traditions ( in some cases ) where men and women do not do the same activities . Likewise , we needed to know if indigenous communities had lived to some extent the digital era , if they had access to internet and how they have adopted it in their lives , if so .
Selection : We decided to go for Learning Launch as there is no research data at all , on how indigenous communities have adapted to the digital era , how they access it or if they even have access to it . If they do , we do not know if they use internet and social media , if its accessible , affordable , and valuable for them . We had our hypothesis : indigenous people flee from their hometowns expecting to have a better life in the city , as the only know how to make handicrafts as a job , but they sell them unbelievably cheap because they do not have a better business approach to sell their products , they keep having a poor - quality life . If we provide them with the knowledge and skills for creating their own business through digital resources ( mainly social media ) , they will increase their quality life and stop migrating .
As we had a lot of unknown information that we needed to address first - hand , we used the Best Innovation Practices Questions that Andreas Schmidt pointed out during his presentation on Learning Launch . After answering them , we realized we had an hypothesis and key assumptions that needed to be tested right away in a cheap way to know if wanted to develop that idea , or find another one more suitable for our purposes .
Application : As in our previous interviews people had told us that they had only learnt to use desktops and cell phones to access social media , specifically FB , we decided to go on that platform and pay for a 3 day add ( a cheap option ) , to promote one free class for artisans on how to “ Design from colour ” in very specific locations along south Mexico . One day before we had researched on the internet where were the biggest indigenous populations located in South Mexico , as it is the area where we live . Immediately after creating the FB add , we created a FB page where potential customers could contact us and within the first ten minutes , we received around 5 messages asking for more details . For us , the number 5 was a huge deal , as indigenous population is only around 5 % of the total in Mexico and we did not expect that whole percent to have internet nor social media . But then we realized that our add did not specify that it was intended for indigenous artisans only , so another type of customers started to show .
Since the beginning we had a screening questionnaire to decide whether if the potential customer was our ideal client ( an indigenous artisan ) and had the need that we aimed to target . If it was , then we applied a second questionnaire to start collecting data of what we needed to know for our idea , which mainly was to know if they : had access to internet , were interested in taking a full course on the topic , had availability to attend the course during weekends , the time , their type of artisan work , where they were from , their age , gender , indigenous community , and so on . After the 3 - day period , we scheduled our first session via FB for the next weekend to continue retrieving data from out selected population .
First , we wanted to confirm if people where actually going to take the course , because when things are free , people do not feel the pressure to show up . In this case we had 32 out of 40 customers that did show up . Then , we started the Learning Launch , and most data confirmed our idea , as we were interacting in a real time scenario with the customers and their feedback was positive . They confirmed the session to be what they were looking for without even acknowledging it , and they demonstrated a huge interest in virtually attending the 4 - month course . After that , we also asked each one for some general feedback on the platform , the length of the session and other inputs that they could possibly had . After that , we decided to scale the idea .
Insight : To be honest , I ’m usually a fixed mind person , so I would not have tried this approach if it was not for my friend who encouraged me . I have got to admit that this broaden my perspective on how to approach problems in a more efficient way . For me it was real cheap and fast this tool as within a week we tested our idea , it was positive , so we continued to developed it , being certain that we do address a customers real need . We still need to run a few more tests , in my opinion , but we are certain to keep using design thinking because it helped us to gather information directly from the source so we have a better understanding of the problem . I think we should deepen further in our customers mind so that way we can also start integrating other stakeholders that could contribute to the cause .
Approach : Next time , I would like to try a customer co - creation approach , after the Launching Learner , because not all the stakeholders of the problem were taken into consideration . In this case , government institutions , social organizations and even others that we might have not thought before . I consider that incorporating other tools will enrich our solution and broaden it in benefit for everyone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15630 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
I work as a supervisor in a call center and training new agents before they start serving clients is very important . The storytelling has allowed me to transmit my knowledge of how to treat clients according to their emotional state , the experience allows me to know what tone of voice to use when a client is angry and what phrases to say to calm them down . I tell each agent in meetings about my experiences and how I attended them , in this way I not only pass on the knowledge of the processes they must learn but also knowledge based on experiences thanks to storytelling . I use these stories to create strategies on how to serve annoying customers and thus improve the perception of the quality of customer service . Application Each person is different so what works for one does not work for another , with the Storytelling to a new agent training you was able to prevent a customer from canceling . This client did not understand that his billing cycle is every end of the month so that the first five days he must pay for his internet service . As the client did not understand this cycle , he thought he was paying double , the agent who attended him applied the narrated story that I told him in which a client thought that his credit card was debited twice in which to solve He asked to open the debit history of his card in which it was possible to verify that the bank had debited him 1 only time in the period of 1 month . Based on this story , the agent first calmly offered the client a coffee , then asked him to open his debit history in the confirmation that he was debited only once a month . After the agent explained the billing cycle in this way the client was calm and decided not to cancel the service . Insight & Approach It is easier for each new agent to learn about the processes by reading the manuals , but serving a client is a completely different world , the knowledge gained from the experience of sitting down and serving kind , rude , pushy , grateful clients can not be captured , young , old or professional . The narrated stories allowed me to give a very powerful tool to the agents to solve problems in view that it counts from how to talk to the client , how to recognize their emotions and based on that , give a solution that is found in the manuals . Based on the stories told , I will raise all the following training courses for the new agents of the company where I work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
I work as a supervisor in a call center and training new agents before they start serving clients is very important . The storytelling has allowed me to transmit my knowledge of how to treat clients according to their emotional state , the experience allows me to know what tone of voice to use when a client is angry and what phrases to say to calm them down . I tell each agent in meetings about my experiences and how I attended them , in this way I not only pass on the knowledge of the processes they must learn but also knowledge based on experiences thanks to storytelling . I use these stories to create strategies on how to serve annoying customers and thus improve the perception of the quality of customer service . Application Each person is different so what works for one does not work for another , with the Storytelling to a new agent training you was able to prevent a customer from canceling . This client did not understand that his billing cycle is every end of the month so that the first five days he must pay for his internet service . As the client did not understand this cycle , he thought he was paying double , the agent who attended him applied the narrated story that I told him in which a client thought that his credit card was debited twice in which to solve He asked to open the debit history of his card in which it was possible to verify that the bank had debited him 1 only time in the period of 1 month . Based on this story , the agent first calmly offered the client a coffee , then asked him to open his debit history in the confirmation that he was debited only once a month . After the agent explained the billing cycle in this way the client was calm and decided not to cancel the service . Insight & Approach It is easier for each new agent to learn about the processes by reading the manuals , but serving a client is a completely different world , the knowledge gained from the experience of sitting down and serving kind , rude , pushy , grateful clients can not be captured , young , old or professional . The narrated stories allowed me to give a very powerful tool to the agents to solve problems in view that it counts from how to talk to the client , how to recognize their emotions and based on that , give a solution that is found in the manuals . Based on the stories told , I will raise all the following training courses for the new agents of the company where I work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21382 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A workshop about sketching
28th november 2019
Challenge & Selection
I work as a UX Designer in the Design Team of a tech company . I take part in simple or
challenging projects , getting in touch with stakeholders , programmers and project managers .
Each one of this figures have different focus and behaviors , and for me is not always easy to
maintaining the focus on user needs . Stakeholders think their ideas are disruptive and
programmers think about tech requirements , and that can limit my expression .
Two weeks ago I attended to World Usability Days , a design conference in Rome . I take part to a
really creative workshop about sketching , where I build confidence with this technique .
Visualization is a great way to generate new ideas , improve communication and collaboration
with stakeholders and colleagues , using sketching , images , and other visual stuffs instead of
words .
Application
At the workshop we were about 20 people at all , in a very quiet location . We had material
environment such as sheets , post - it notes and all kinds of markers . The workshop started from
the basics , doing some exercises to becoming familiar with simple lines to further expand our
visual vocabulary .
Next , we were divided in groups of 4 - 5
persons to develop a small project using
sketching .
The project was about creating a product for
an inter - space shipping company , delivering
packages between humans and aliens . We
started reading the brief and the personas ,
empathizing with users contexts , frustrations
and goals .
Then each group had 5 minutes to generate a
lot of ideas on post - it notes . The rules were :
● each participant sketch individually
● one idea = one post - it
● quantity is better than quality
● no talk
● free your mind !
At the end of the time , each participant attacked post - it notes on the wall and quickly share the
ideas to the group . When all post - it were explained , we use dot voting to prioritize them and
define the best ideas.
Every partecipant choose one of the best ideas of his / her
group , and work on that . We took a big sheet , fold it into 4
section , and each of us develop the idea choosen in
his / her section of sheet . The exercise was individually ,
and we could n’t talk to each other .
Only with sketching , visual and few words , I explored the
idea going through the possible solutions but also
considering problems .
After 10 minutes , we rotate the sheet and had other 5
minutes to understand our colleague ’s solutions , only
interpreting his or her visual artifacts , and add new
sketching to improve that with our point of view . We
rotate the sheet until we take part in every idea .
The results was a collaborative way to improve each others ideas only using visual
communication and without talking !
After that , we talk for some minutes to explore the result and choose the final best solution.
The last exercise was about better explain the final product on a new sheet , using storytelling
and visual , no longer individually but collaboratively with the whole group . At the end , all groups
attacked on the wall the sheets and presented the solution to all the people .
Insight & Approach
The exercises gave us the opportunity to free the mind and generate new and crazy ideas
without any limits . The final results were very creative , and we all had a lot of fun !
This workshop allowed me to understand the power of visualization , and how it can be used to
improve communication and creativity with colleagues , stakeholders and project managers
without using words.
After the conference , I propose this workshop at work with my Design Team to share with them
this technique and get even more familiar with the subject .
The goal of these exercises can be not only to generate ideas during a real project : it can be
also applied in different contexts . For example , a designer can have communication difficulties
with the programmers during a project . The application of a collaborative sketching activity can
help to loosen the tension in the team , increase collaboration and bring more technical minds
to a more free and creative approach.
My intention is to being able to repeat it in the future , with others teams and projects !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A workshop about sketching
28th november 2019
Challenge & Selection
I work as a UX Designer in the Design Team of a tech company . I take part in simple or
challenging projects , getting in touch with stakeholders , programmers and project managers .
Each one of this figures have different focus and behaviors , and for me is not always easy to
maintaining the focus on user needs . Stakeholders think their ideas are disruptive and
programmers think about tech requirements , and that can limit my expression .
Two weeks ago I attended to World Usability Days , a design conference in Rome . I take part to a
really creative workshop about sketching , where I build confidence with this technique .
Visualization is a great way to generate new ideas , improve communication and collaboration
with stakeholders and colleagues , using sketching , images , and other visual stuffs instead of
words .
Application
At the workshop we were about 20 people at all , in a very quiet location . We had material
environment such as sheets , post - it notes and all kinds of markers . The workshop started from
the basics , doing some exercises to becoming familiar with simple lines to further expand our
visual vocabulary .
Next , we were divided in groups of 4 - 5
persons to develop a small project using
sketching .
The project was about creating a product for
an inter - space shipping company , delivering
packages between humans and aliens . We
started reading the brief and the personas ,
empathizing with users contexts , frustrations
and goals .
Then each group had 5 minutes to generate a
lot of ideas on post - it notes . The rules were :
● each participant sketch individually
● one idea = one post - it
● quantity is better than quality
● no talk
● free your mind !
At the end of the time , each participant attacked post - it notes on the wall and quickly share the
ideas to the group . When all post - it were explained , we use dot voting to prioritize them and
define the best ideas.
Every partecipant choose one of the best ideas of his / her
group , and work on that . We took a big sheet , fold it into 4
section , and each of us develop the idea choosen in
his / her section of sheet . The exercise was individually ,
and we could n’t talk to each other .
Only with sketching , visual and few words , I explored the
idea going through the possible solutions but also
considering problems .
After 10 minutes , we rotate the sheet and had other 5
minutes to understand our colleague ’s solutions , only
interpreting his or her visual artifacts , and add new
sketching to improve that with our point of view . We
rotate the sheet until we take part in every idea .
The results was a collaborative way to improve each others ideas only using visual
communication and without talking !
After that , we talk for some minutes to explore the result and choose the final best solution.
The last exercise was about better explain the final product on a new sheet , using storytelling
and visual , no longer individually but collaboratively with the whole group . At the end , all groups
attacked on the wall the sheets and presented the solution to all the people .
Insight & Approach
The exercises gave us the opportunity to free the mind and generate new and crazy ideas
without any limits . The final results were very creative , and we all had a lot of fun !
This workshop allowed me to understand the power of visualization , and how it can be used to
improve communication and creativity with colleagues , stakeholders and project managers
without using words.
After the conference , I propose this workshop at work with my Design Team to share with them
this technique and get even more familiar with the subject .
The goal of these exercises can be not only to generate ideas during a real project : it can be
also applied in different contexts . For example , a designer can have communication difficulties
with the programmers during a project . The application of a collaborative sketching activity can
help to loosen the tension in the team , increase collaboration and bring more technical minds
to a more free and creative approach.
My intention is to being able to repeat it in the future , with others teams and projects !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15806 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Classification : Private
Reflection – Mind Mapping
Challenge :
I am a Product Owner working for a large financial services company . My challenge was to supplement our existing proposition for a student audience by identifying new and innovative concepts that would help them to improve their ‘ financial fitness ’ . The project scope incorporated members from my own team ( an internal innovation function ) and colleagues from our retail team who have overall responsibility for the student market . The project should incorporate ‘ New Ways of Working ( a design thinking approach , in this instance ) and was charged with not impacting core systems so as to ensure speed of delivery and an lean approach . We will focus on uncovering student problem areas , or needs , in relation to student finances in order to create a solution(s ) that will address their needs and achieve our goal of helping them to become ‘ financially fit ’ .
Selection :
Having religiously followed the process set out in “ Designing for Growth : A design toolkit for Managers ” by Patrizia Valdez , our core team were ready to adopt the Mind Mapping tool in order to showcase the wide array of data we had captured on our audience and subject area to key stakeholders . As highlighted in the week 3 video ‘ Mind Mapping Tool ’ , Mind mapping is the process of identifying themes or patterns in the large amount of data that you have captured up to that point . These insights then form the foundation of the subsequent ideation and concept development stages of the design thinking process .
We wanted to do this for two reasons : ( i ) To gain stakeholder buy - in for the process we were following . By inviting stakeholders to explore our insight with us , they were effectively joining our team and making an emotional investment in the work we were undertaking . ( ii ) To get a fresh perspective on the insight we had captured from subject matter experts , senior decision makers , and ‘ sceptics ’ who could develop our thinking and challenge any assumptions we had made .
Application :
Our Mind Map consisted of the following assets :
Interview analysis which highlighted emotional highs and lows of each interviewee ,
personas which had been created using psychographic trends extracted from our interviews ,
a customer journey map which plotted the user journey for each persona ,
relevant items of secondary research in relation to our audience and the wider market
Each of the aforementioned assets were displayed on the walls of a large meeting room in a logical order . This became our art gallery . Stakeholders were divided into small groups and given tours of the gallery by core team members before being allowed to walk round on their own and consume the insights at their own pace , noting on post - its anything that interested them or piqued their attention . On completion , each individual then categorised , or clustered , their own observations into themes before being invited to share their individually observed themes with the wider group . Soon
Classification : Private
consistencies and patterns began to emerge and connections were able to be made between themes and clusters .
By the end of the mind mapping process we had arrived at a common understanding of the research , the emergent themes , how we might want to approach the problem we were solving and the beginnings of some great ideas ! This exercise enabled us to confidently define our design criteria . Perhaps as importantly , by involving key stakeholders in the process we had ensured that they were fully bought into and invested in what we were hoping to achieve .
Insight :
The mind mapping tool helped us to identify some key insights that would heavily influence the subsequent stages of brainstorming and concept development and , ultimately , informed the solutions that we would test with customers . Specifically , we identified from mind mapping the following :
Parental influence and involvement in a student ’s finances heavily influenced the student ’s spending behaviour and likelihood to accrue debt .
Prior to this ‘ lightbulb moment ’ we had been focusing solely on the individual student . By uncovering the role of the parent in the dynamic we added a whole new dimension to our thinking and unlocked a previously untapped area for ideation and brainstorming . This enabled us to come up with solutions that harnessed the parental influence to the benefit of the student .
Approach :
The mind mapping tool worked really well for getting ‘ business ’ stakeholders onside . Next time I would consider inviting ‘ technical ’ stakeholders to the party to ensure that we were considering any technical limitations upfront . Equally , it would be useful to get our technical stakeholders buy - in early on in the process so that they are advocates for our solution if and when we need their support further down the line during inevitable prioritisation discussions . Working in a big organisation like mine , there are multiple projects competing for a finite amount of technical resource at any one time . Therefore , by immersing our technical colleagues in the process at this early stage , they will hopefully become advocates for the initiative .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Classification : Private
Reflection – Mind Mapping
Challenge :
I am a Product Owner working for a large financial services company . My challenge was to supplement our existing proposition for a student audience by identifying new and innovative concepts that would help them to improve their ‘ financial fitness ’ . The project scope incorporated members from my own team ( an internal innovation function ) and colleagues from our retail team who have overall responsibility for the student market . The project should incorporate ‘ New Ways of Working ( a design thinking approach , in this instance ) and was charged with not impacting core systems so as to ensure speed of delivery and an lean approach . We will focus on uncovering student problem areas , or needs , in relation to student finances in order to create a solution(s ) that will address their needs and achieve our goal of helping them to become ‘ financially fit ’ .
Selection :
Having religiously followed the process set out in “ Designing for Growth : A design toolkit for Managers ” by Patrizia Valdez , our core team were ready to adopt the Mind Mapping tool in order to showcase the wide array of data we had captured on our audience and subject area to key stakeholders . As highlighted in the week 3 video ‘ Mind Mapping Tool ’ , Mind mapping is the process of identifying themes or patterns in the large amount of data that you have captured up to that point . These insights then form the foundation of the subsequent ideation and concept development stages of the design thinking process .
We wanted to do this for two reasons : ( i ) To gain stakeholder buy - in for the process we were following . By inviting stakeholders to explore our insight with us , they were effectively joining our team and making an emotional investment in the work we were undertaking . ( ii ) To get a fresh perspective on the insight we had captured from subject matter experts , senior decision makers , and ‘ sceptics ’ who could develop our thinking and challenge any assumptions we had made .
Application :
Our Mind Map consisted of the following assets :
Interview analysis which highlighted emotional highs and lows of each interviewee ,
personas which had been created using psychographic trends extracted from our interviews ,
a customer journey map which plotted the user journey for each persona ,
relevant items of secondary research in relation to our audience and the wider market
Each of the aforementioned assets were displayed on the walls of a large meeting room in a logical order . This became our art gallery . Stakeholders were divided into small groups and given tours of the gallery by core team members before being allowed to walk round on their own and consume the insights at their own pace , noting on post - its anything that interested them or piqued their attention . On completion , each individual then categorised , or clustered , their own observations into themes before being invited to share their individually observed themes with the wider group . Soon
Classification : Private
consistencies and patterns began to emerge and connections were able to be made between themes and clusters .
By the end of the mind mapping process we had arrived at a common understanding of the research , the emergent themes , how we might want to approach the problem we were solving and the beginnings of some great ideas ! This exercise enabled us to confidently define our design criteria . Perhaps as importantly , by involving key stakeholders in the process we had ensured that they were fully bought into and invested in what we were hoping to achieve .
Insight :
The mind mapping tool helped us to identify some key insights that would heavily influence the subsequent stages of brainstorming and concept development and , ultimately , informed the solutions that we would test with customers . Specifically , we identified from mind mapping the following :
Parental influence and involvement in a student ’s finances heavily influenced the student ’s spending behaviour and likelihood to accrue debt .
Prior to this ‘ lightbulb moment ’ we had been focusing solely on the individual student . By uncovering the role of the parent in the dynamic we added a whole new dimension to our thinking and unlocked a previously untapped area for ideation and brainstorming . This enabled us to come up with solutions that harnessed the parental influence to the benefit of the student .
Approach :
The mind mapping tool worked really well for getting ‘ business ’ stakeholders onside . Next time I would consider inviting ‘ technical ’ stakeholders to the party to ensure that we were considering any technical limitations upfront . Equally , it would be useful to get our technical stakeholders buy - in early on in the process so that they are advocates for our solution if and when we need their support further down the line during inevitable prioritisation discussions . Working in a big organisation like mine , there are multiple projects competing for a finite amount of technical resource at any one time . Therefore , by immersing our technical colleagues in the process at this early stage , they will hopefully become advocates for the initiative .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13116 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Phillip Santillan – Reflection assignment – Visualization
Challenge and Selection
The tool that I have found consistently useful throughout my career thus far is visual thinking or visualization . Whether it is in a group or just me , as an individual , trying to demystify a problem space , the act of putting abstract ideas a figures or diagrams , opens the minds for a more constructive and productive interaction . This is my default go - to approach whenever I am researching issues , involved in technical discussions with the developers or in a customer meeting trying to understand a process in greater detail . Putting words into graphics like straw man , geometrics shapes enhances the quality of output making .
Application
Using Visualization in Root cause analysis .
When researching a problem reported by a user , I being my investigation gathering the facts around the event . These could be logs , audit traces , print outs , anything . Then I try to piece the flow of events one after another in chronological event of say time . When I feel I have a hunch of where the root cause is or whenever I am completely stuck in my analytical track , I resort to visualizing the journey of events . As a process , I always deliberately , set the key statement aside , temporarily . Then I start drawing the facts ‘ what I know ’ say in boxes . Engaging in this process , has multiple benefits , almost immediately I can see if I have made false assumptions , or reveals that I need to look for more data , or it simply solidifies the inferences drawn .
Another benefit of this visualization practical is that almost immediately I can see if the processes /events are indeed working as designed ( not a defect ) else these actions serve are valuable aids to recreate the issue . These pictures many a times have been attached to problem - statements which are sent for defect fixing . Visualizing issues and documenting them also helps the testing teams down line who can now inspect these visuals and prepare their test cases accordingly .
Customer Interactions
I have found visualization is a great tool in breaking down communication barriers . When meeting clients , using props like post - it notes , charts etc . , serve as great aids in understanding the requirements , both expressed and unexpressed . Many a times , I have used these visual tools to map solutions to requirements , thus saving a lot of time and effort . Functional diagrams , flow charts , Visio mind maps , are all tools I have used both understand and explain complex concepts . On many instances , the group or individual can see errors or missing pieces and quickly correct course when explaining requirements to us . Another benefit of using a multi nodal visual approach , is that the core verbal discussions become healthier and productive .
Technical Discussions
On many an occasion , I have used the post it notes , flip chart diagrams mentioned above , to serve as supporting documentation in technical discussions with the development team . These visual aids then spur the process of demystifying the requirements . Many a times , these aids help me recollect vital points and fill the gaps in our recollection . Visualization takes on a different flavor when we discuss technical challenges . Using white boards , flow charts to represent process flows , design diagrams allow me to understand the technical challenges in a much better form . Taking a photo of these visual artefacts , and
using them as aids to the documentation , helps me when we are composing the training and information material later in the project .
Insight and Approach
What I have learned in the course and the experiences from my professional life lead me to conclude that
1 . Graphically representing abstract ideas , greatly hastens the process of unbundling complexities .
Be it an attempt to understand what is , or when exploring different options under what if , creating a low fidelity what wows or trying to find out what works , a visual artefact becomes polymorphous .
2 . A visual artefact is also a great attention grabber . Being the focal point of the conversation , it
enables collaboration and collective thought and action .
3 . It helps in overcoming obstacles like analysis paralysis , when one is stumbling around abstract
ideas .
4 . By allowing the mind to work freely , it unshackles ideas at many levels . Morphing ideas and
thoughts into graphics , helps us convey our ideas more effectively
| EMAIL:
ID_NUM:
NAME_STUDENT: Phillip Santillan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Phillip Santillan – Reflection assignment – Visualization
Challenge and Selection
The tool that I have found consistently useful throughout my career thus far is visual thinking or visualization . Whether it is in a group or just me , as an individual , trying to demystify a problem space , the act of putting abstract ideas a figures or diagrams , opens the minds for a more constructive and productive interaction . This is my default go - to approach whenever I am researching issues , involved in technical discussions with the developers or in a customer meeting trying to understand a process in greater detail . Putting words into graphics like straw man , geometrics shapes enhances the quality of output making .
Application
Using Visualization in Root cause analysis .
When researching a problem reported by a user , I being my investigation gathering the facts around the event . These could be logs , audit traces , print outs , anything . Then I try to piece the flow of events one after another in chronological event of say time . When I feel I have a hunch of where the root cause is or whenever I am completely stuck in my analytical track , I resort to visualizing the journey of events . As a process , I always deliberately , set the key statement aside , temporarily . Then I start drawing the facts ‘ what I know ’ say in boxes . Engaging in this process , has multiple benefits , almost immediately I can see if I have made false assumptions , or reveals that I need to look for more data , or it simply solidifies the inferences drawn .
Another benefit of this visualization practical is that almost immediately I can see if the processes /events are indeed working as designed ( not a defect ) else these actions serve are valuable aids to recreate the issue . These pictures many a times have been attached to problem - statements which are sent for defect fixing . Visualizing issues and documenting them also helps the testing teams down line who can now inspect these visuals and prepare their test cases accordingly .
Customer Interactions
I have found visualization is a great tool in breaking down communication barriers . When meeting clients , using props like post - it notes , charts etc . , serve as great aids in understanding the requirements , both expressed and unexpressed . Many a times , I have used these visual tools to map solutions to requirements , thus saving a lot of time and effort . Functional diagrams , flow charts , Visio mind maps , are all tools I have used both understand and explain complex concepts . On many instances , the group or individual can see errors or missing pieces and quickly correct course when explaining requirements to us . Another benefit of using a multi nodal visual approach , is that the core verbal discussions become healthier and productive .
Technical Discussions
On many an occasion , I have used the post it notes , flip chart diagrams mentioned above , to serve as supporting documentation in technical discussions with the development team . These visual aids then spur the process of demystifying the requirements . Many a times , these aids help me recollect vital points and fill the gaps in our recollection . Visualization takes on a different flavor when we discuss technical challenges . Using white boards , flow charts to represent process flows , design diagrams allow me to understand the technical challenges in a much better form . Taking a photo of these visual artefacts , and
using them as aids to the documentation , helps me when we are composing the training and information material later in the project .
Insight and Approach
What I have learned in the course and the experiences from my professional life lead me to conclude that
1 . Graphically representing abstract ideas , greatly hastens the process of unbundling complexities .
Be it an attempt to understand what is , or when exploring different options under what if , creating a low fidelity what wows or trying to find out what works , a visual artefact becomes polymorphous .
2 . A visual artefact is also a great attention grabber . Being the focal point of the conversation , it
enables collaboration and collective thought and action .
3 . It helps in overcoming obstacles like analysis paralysis , when one is stumbling around abstract
ideas .
4 . By allowing the mind to work freely , it unshackles ideas at many levels . Morphing ideas and
thoughts into graphics , helps us convey our ideas more effectively
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Phillip Santillan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6174 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment on Design Thinking Mickael Richardson
Challenge : As part of the Corporate Social Responsibility ( CSR ) activities of our multi - business organisation , we run a volunteering initiative , whereby employees are encouraged to offer time and expertise in supporting CSR projects undertaken by the independent companies constituting the group . While there are large number of employees with the right skill and those who could spare time for these projects , the number of actual volunteers are very few . It has been our challenge to get more people to volunteer . The various stakeholders involved in addressing this challenge include : i ) Group level CSR team – responsible for developing the program , ii ) Individual company CSR teams – who identify relevant CSR projects from several requests for help that each company receives , iii ) Existing Volunteers – who have already pledged their time for supporting the projects , iv ) Non Volunteers – employees who could possibly participate , but have n’t yet volunteered , v ) Representatives from CSR projects – who specify their requirement for effort / skills required for successfully completing their projects . Even though the present volunteering efforts have surpassed the targets set , since this is an ongoing initiative , the aspiration is to tap the immense potential amongst those not on board yet .
Tool Selection and application : It my endeavour to apply the Design Thinking approach to address the above challenge . The 4 stages discussed in this course – What Is ? What If ? What Wows ? And What Works ? are perfectly applicable to the challenge . There are two tools that one could use in my efforts : mind - maps and story - telling . Both mind - mapping and storytelling may be useful in all four stages , and for all five stakeholders ( as mentioned earlier ) albeit with some degree of difference in application . The reason for selecting mind mapping as a tool is because of its simplicity and ease of understanding by participants as also mentioned in the video on mind map tool shown in Week 3 . While mind mapping is not very common amongst participants , it is intuitive and easily adopted once explained . Moreover , there are really no mistakes that one can make in a mind map , at best some of the nodes may not be considered relevant and ignored . Another consideration for selecting mind - mapping is because of availability of automated tools such as www.mindmeister.com , www.mindmup.com , https://coggle.it/ , http://wisemapping.com/ etc . which are freely available and make the drawing of mind maps very easy .
Tool Application : The manner in which I intend to leverage power of mind - mapping across four stages and five stakeholders is as follows :
Group CSR
Team
Company CSR
Team
Volunteer Non Volunteer Project Beneficiary
What Is ?
To clearly state the expectations from the group level
program
To clearly state the proposed value to be delivered in the present projects
selected .
To clearly state
one ’s experiences of in terms of inspiration , time
spent , activities
carried out , and learning .
Understand the
reasons for their lack of
involvement and
concerns that
seem to hold them back
How have the
present sent of
volunteers contributed to
their projects
What If ?
To explore what could be larger
impact of this
program on
various stakeholders as far as the organisation was concerned
To specify how
they could further improve on the variety of CSR
projects they
select in order to attract new people into volunteering .
To understand
from them what more they would have liked to do if some of the
constraints were
addressed or
opportunities were available
To help them
vocalise what
would need to
happen for them to join
volunteering , or
alternately what
would they do
differently if they were to join .
To let them
imagine what
other outcomes
and value
propositions would be
achievable with
the same set of resources available .
Assignment on Design Thinking Mickael Richardson
Group CSR
Team
Company CSR
Team
Volunteer Non Volunteer Project Beneficiary
What Wows ?
To identify unique ways of leveraging the program to
create hitherto
unimagined value to all stakeholders .
To let them specify what would be an ideal result that would help them emphasise their
importance at the organisation .
To make them
relive some of the highlights of their experiences which could act as
inspiration for
others .
To support them with articulation of what they would consider as a wow project which they would be
compelled to
volunteer .
To help the project beneficiaries identify superlative achievement of
their goals
What Works ?
To shortlist couple of new programs from the new
ideas .
To help the CSR teams with a few novel project ideas and a completely unique of doing those projects .
To help volunteers pin - point that one compelling reason that would make them come back to join this
initiative
To identify that one compelling
argument which
will reduce their dissonance and
turn them to
volunteering .
To establish a
practice that
would help them maximise their
results .
Insight : The insight one aims to gather from use of mind - mapping activity are the non - obvious , hitherto unarticulated and sometimes non - connected motivations , inspirations , concerns , and other such emotional drivers for volunteering . These insights might be leveraged for creating the right appeal for potential volunteers and reinforcing messages for existing volunteers . One also hopes to generate insights that might help measure actual impact of volunteering on completion of projects . This will be very useful for project managers as well as policy creators in an organisation , to assign credit to the volunteers in order to reward or recognise them meaningfully . Further , insights from this activity could also help match the nature or diversity of projects with the type of employee skills within the organisation , so that more people will find volunteering easier . Finally , insights from this exercise could also be used to identify – i ) interesting new project ideas , ii ) novel ways of participating in existing or known projects , iii ) filtering out un - intended misconceptions about volunteering etc .
Alternate Approach : As mentioned in the tool selection paragraph , the tool of storytelling could also be used powerfully for achieving similar results and insights . Program managers could be asked to narrate stories of how and why they chose to draft the program in a certain manner . These would lead to exploring what other ways could they have achieved similar result ( if they had chosen different initiatives ) , or what other results could they have planned for ( if the selected initiatives were maintained as is ) . Volunteers could have narrated stories of their experiences and helped create emotionally compelling drivers for others to join the volunteering initiatives . Non - volunteers could have been requested to tell stories of failed attempts of volunteering that they might have heard from others and which resulted in they not volunteering themselves . The reason this tool was not considered was due to the difficulty faced by common folks in converting their experiences into stories that can be narrated impactfully . Most participants would have to be trained to help them capture their emotions into stories and make them engaging enough for others . Most importantly my own confidence of conveying the usefulness of how story - telling might be best used in developing insights was limited . Hence , this tool was reserved for a later date when one would develop enough expertise and experience .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mickael Richardson, Mickael Richardson
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment on Design Thinking Mickael Richardson
Challenge : As part of the Corporate Social Responsibility ( CSR ) activities of our multi - business organisation , we run a volunteering initiative , whereby employees are encouraged to offer time and expertise in supporting CSR projects undertaken by the independent companies constituting the group . While there are large number of employees with the right skill and those who could spare time for these projects , the number of actual volunteers are very few . It has been our challenge to get more people to volunteer . The various stakeholders involved in addressing this challenge include : i ) Group level CSR team – responsible for developing the program , ii ) Individual company CSR teams – who identify relevant CSR projects from several requests for help that each company receives , iii ) Existing Volunteers – who have already pledged their time for supporting the projects , iv ) Non Volunteers – employees who could possibly participate , but have n’t yet volunteered , v ) Representatives from CSR projects – who specify their requirement for effort / skills required for successfully completing their projects . Even though the present volunteering efforts have surpassed the targets set , since this is an ongoing initiative , the aspiration is to tap the immense potential amongst those not on board yet .
Tool Selection and application : It my endeavour to apply the Design Thinking approach to address the above challenge . The 4 stages discussed in this course – What Is ? What If ? What Wows ? And What Works ? are perfectly applicable to the challenge . There are two tools that one could use in my efforts : mind - maps and story - telling . Both mind - mapping and storytelling may be useful in all four stages , and for all five stakeholders ( as mentioned earlier ) albeit with some degree of difference in application . The reason for selecting mind mapping as a tool is because of its simplicity and ease of understanding by participants as also mentioned in the video on mind map tool shown in Week 3 . While mind mapping is not very common amongst participants , it is intuitive and easily adopted once explained . Moreover , there are really no mistakes that one can make in a mind map , at best some of the nodes may not be considered relevant and ignored . Another consideration for selecting mind - mapping is because of availability of automated tools such as www.mindmeister.com , www.mindmup.com , https://coggle.it/ , http://wisemapping.com/ etc . which are freely available and make the drawing of mind maps very easy .
Tool Application : The manner in which I intend to leverage power of mind - mapping across four stages and five stakeholders is as follows :
Group CSR
Team
Company CSR
Team
Volunteer Non Volunteer Project Beneficiary
What Is ?
To clearly state the expectations from the group level
program
To clearly state the proposed value to be delivered in the present projects
selected .
To clearly state
one ’s experiences of in terms of inspiration , time
spent , activities
carried out , and learning .
Understand the
reasons for their lack of
involvement and
concerns that
seem to hold them back
How have the
present sent of
volunteers contributed to
their projects
What If ?
To explore what could be larger
impact of this
program on
various stakeholders as far as the organisation was concerned
To specify how
they could further improve on the variety of CSR
projects they
select in order to attract new people into volunteering .
To understand
from them what more they would have liked to do if some of the
constraints were
addressed or
opportunities were available
To help them
vocalise what
would need to
happen for them to join
volunteering , or
alternately what
would they do
differently if they were to join .
To let them
imagine what
other outcomes
and value
propositions would be
achievable with
the same set of resources available .
Assignment on Design Thinking Mickael Richardson
Group CSR
Team
Company CSR
Team
Volunteer Non Volunteer Project Beneficiary
What Wows ?
To identify unique ways of leveraging the program to
create hitherto
unimagined value to all stakeholders .
To let them specify what would be an ideal result that would help them emphasise their
importance at the organisation .
To make them
relive some of the highlights of their experiences which could act as
inspiration for
others .
To support them with articulation of what they would consider as a wow project which they would be
compelled to
volunteer .
To help the project beneficiaries identify superlative achievement of
their goals
What Works ?
To shortlist couple of new programs from the new
ideas .
To help the CSR teams with a few novel project ideas and a completely unique of doing those projects .
To help volunteers pin - point that one compelling reason that would make them come back to join this
initiative
To identify that one compelling
argument which
will reduce their dissonance and
turn them to
volunteering .
To establish a
practice that
would help them maximise their
results .
Insight : The insight one aims to gather from use of mind - mapping activity are the non - obvious , hitherto unarticulated and sometimes non - connected motivations , inspirations , concerns , and other such emotional drivers for volunteering . These insights might be leveraged for creating the right appeal for potential volunteers and reinforcing messages for existing volunteers . One also hopes to generate insights that might help measure actual impact of volunteering on completion of projects . This will be very useful for project managers as well as policy creators in an organisation , to assign credit to the volunteers in order to reward or recognise them meaningfully . Further , insights from this activity could also help match the nature or diversity of projects with the type of employee skills within the organisation , so that more people will find volunteering easier . Finally , insights from this exercise could also be used to identify – i ) interesting new project ideas , ii ) novel ways of participating in existing or known projects , iii ) filtering out un - intended misconceptions about volunteering etc .
Alternate Approach : As mentioned in the tool selection paragraph , the tool of storytelling could also be used powerfully for achieving similar results and insights . Program managers could be asked to narrate stories of how and why they chose to draft the program in a certain manner . These would lead to exploring what other ways could they have achieved similar result ( if they had chosen different initiatives ) , or what other results could they have planned for ( if the selected initiatives were maintained as is ) . Volunteers could have narrated stories of their experiences and helped create emotionally compelling drivers for others to join the volunteering initiatives . Non - volunteers could have been requested to tell stories of failed attempts of volunteering that they might have heard from others and which resulted in they not volunteering themselves . The reason this tool was not considered was due to the difficulty faced by common folks in converting their experiences into stories that can be narrated impactfully . Most participants would have to be trained to help them capture their emotions into stories and make them engaging enough for others . Most importantly my own confidence of conveying the usefulness of how story - telling might be best used in developing insights was limited . Hence , this tool was reserved for a later date when one would develop enough expertise and experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mickael Richardson",
"Mickael Richardson"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7858 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge :
I work in an organization which produces and markets the water bottles . I ’m a manager for my 10 others associates . Recently due to the increase in the sustainability concept in our company I have been asked to develop and roll out the new way of water bottle packing within a timeframe of 6 months we have been asked to check the quality of new sustainable bottling process and how it is impacting the market and what are the increase in the sale of the new development . My main challenge is to make sure that the new bottles should be environment friendly and to make the 100 % recycling of used bottles . We are also working closely with R&D team for any assistance in the bottling process and also the marketing team to get the proper insight of sales . My team should make sure that new designs rolled out by us should be sustainable .
2 . Selection :
My team has a deep understanding of the design thinking as everyone is aware of the recent improvements in the markets and have decided to choose learning launch as our tool as this helps us to get the feedback fast and this is an experimental process which will get the truth at the earliest . Which in turn helps us to make the releasing of the product to the market faster and it is reliable for us since it gets the direct insight from the market .
3 . Application :
We started by main idea of sustainability in mind to make bottles environment friendly ( Can not disclose the technique , yet to confirm patent ) . We used some of the previous data which gave us insights from the previous market changes as the changes in design of the bottles from our previous edition . We made the decision of collecting some of the feedback from our major customers ( malls , theaters , corporate companies ) regarding the issue , and we got some of the unexpected feedbacks which helped us to lead further to make it a sustainable as we got some more idea which helped us to unfold some of the distribution techniques . On getting the proper insights of data in our what is phase we were able to design the environment friendly bottling techniques experimenting with the direct customers helped to gain the feedbacks faster and to rollout the products faster .
4 . Insight :
We made the decision of collecting some of the feedback from our major customers regarding the issue , and we got some of the unexpected feedbacks which helped us to lead further to make it a sustainable as we got some more idea which helped us to unfold some of the distribution techniques . These insight helped us to make the design , production and even the distribution . We came to know about the major flows in our system which was very costly and were able to find this mistake through production line support and even the feedback system .
5 . Approach :
This time the feedback collection became a hectic work as the feedbacks were not clear and team struggled to unify the decisions and to arrive at the proper marketing decisions . Our team wants to improve the distribution system in next process and also wants to make the feedback system more accurate .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge :
I work in an organization which produces and markets the water bottles . I ’m a manager for my 10 others associates . Recently due to the increase in the sustainability concept in our company I have been asked to develop and roll out the new way of water bottle packing within a timeframe of 6 months we have been asked to check the quality of new sustainable bottling process and how it is impacting the market and what are the increase in the sale of the new development . My main challenge is to make sure that the new bottles should be environment friendly and to make the 100 % recycling of used bottles . We are also working closely with R&D team for any assistance in the bottling process and also the marketing team to get the proper insight of sales . My team should make sure that new designs rolled out by us should be sustainable .
2 . Selection :
My team has a deep understanding of the design thinking as everyone is aware of the recent improvements in the markets and have decided to choose learning launch as our tool as this helps us to get the feedback fast and this is an experimental process which will get the truth at the earliest . Which in turn helps us to make the releasing of the product to the market faster and it is reliable for us since it gets the direct insight from the market .
3 . Application :
We started by main idea of sustainability in mind to make bottles environment friendly ( Can not disclose the technique , yet to confirm patent ) . We used some of the previous data which gave us insights from the previous market changes as the changes in design of the bottles from our previous edition . We made the decision of collecting some of the feedback from our major customers ( malls , theaters , corporate companies ) regarding the issue , and we got some of the unexpected feedbacks which helped us to lead further to make it a sustainable as we got some more idea which helped us to unfold some of the distribution techniques . On getting the proper insights of data in our what is phase we were able to design the environment friendly bottling techniques experimenting with the direct customers helped to gain the feedbacks faster and to rollout the products faster .
4 . Insight :
We made the decision of collecting some of the feedback from our major customers regarding the issue , and we got some of the unexpected feedbacks which helped us to lead further to make it a sustainable as we got some more idea which helped us to unfold some of the distribution techniques . These insight helped us to make the design , production and even the distribution . We came to know about the major flows in our system which was very costly and were able to find this mistake through production line support and even the feedback system .
5 . Approach :
This time the feedback collection became a hectic work as the feedbacks were not clear and team struggled to unify the decisions and to arrive at the proper marketing decisions . Our team wants to improve the distribution system in next process and also wants to make the feedback system more accurate .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20792 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | https://jones-hernandez.com/main/tag/listindex.htm
ASSIGNMENT
Use of a design tool to solve a challenge of my choice .
CHALLENGE : MTN Rwanda is a leading retail bank in Nigeria . It has evolved from an obscure Nigerian Bank into a world class African financial institution . MTN Rwanda has built its strength on deploying cutting edge innovative solutions to customer ’s problems . As part of its continuous growth strategy , MTN Rwanda is focusing on coming up with an innovative fully digital banking product where customers can open accounts and carry out transactions without walking into a banking hall . SELECTION : Storytelling has been selected for this project because we are trying to build a product that will have longevity in the retail space . We also know that every great product story connects to the emotions , characteristics and values of customers that use the product every day . Story telling is about the connection that we give to our customers about the new product information we want to share . APPROACH : Story telling has an emotional connection and unites people together . We are giving our customers a digital narrative on the pros of a digital bank . We are segmenting the customers into different buckets using PERSONAS . ( Derived from the data available in - house ) So , we intend to create a story that every persona can relate with why they should be onboarded on the new digital product . We would ensure we come up with what would be frequently asked questions by customers and create stories around the answers to such questions . INSIGHTS : Stories take on a variety of forms : digital storytelling , visual story telling etc . Story telling through videos , skits , animations , text or images . These forms open possibilities for many analytical approaches . The trends and patterns derived from the analysis in form the bases of additional qualitative and quantitative data collections . Listening to and empathising with customer ’s needs , gained insights into the current challenges faced with brick and mortal banking . APPROACH : Next time , I would also use the learning launch approach , because we are launching into an unknown .
https://jones-hernandez.com/main/tag/listindex.htm
This involves coming up with what are our key customers ’ expectations and assumptions . Because we need to figure out what customer ’s need are . We would need to create a hypothesis . Our idea must relate to a specific group of customers . We are focused on solving the pain . The purpose of a learning launch is to get the truth and then the truth either confirms or disconfirm your assumption .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://jones-hernandez.com/main/tag/listindex.htm, https://jones-hernandez.com/main/tag/listindex.htm
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: https://jones-hernandez.com/main/tag/listindex.htm
ASSIGNMENT
Use of a design tool to solve a challenge of my choice .
CHALLENGE : MTN Rwanda is a leading retail bank in Nigeria . It has evolved from an obscure Nigerian Bank into a world class African financial institution . MTN Rwanda has built its strength on deploying cutting edge innovative solutions to customer ’s problems . As part of its continuous growth strategy , MTN Rwanda is focusing on coming up with an innovative fully digital banking product where customers can open accounts and carry out transactions without walking into a banking hall . SELECTION : Storytelling has been selected for this project because we are trying to build a product that will have longevity in the retail space . We also know that every great product story connects to the emotions , characteristics and values of customers that use the product every day . Story telling is about the connection that we give to our customers about the new product information we want to share . APPROACH : Story telling has an emotional connection and unites people together . We are giving our customers a digital narrative on the pros of a digital bank . We are segmenting the customers into different buckets using PERSONAS . ( Derived from the data available in - house ) So , we intend to create a story that every persona can relate with why they should be onboarded on the new digital product . We would ensure we come up with what would be frequently asked questions by customers and create stories around the answers to such questions . INSIGHTS : Stories take on a variety of forms : digital storytelling , visual story telling etc . Story telling through videos , skits , animations , text or images . These forms open possibilities for many analytical approaches . The trends and patterns derived from the analysis in form the bases of additional qualitative and quantitative data collections . Listening to and empathising with customer ’s needs , gained insights into the current challenges faced with brick and mortal banking . APPROACH : Next time , I would also use the learning launch approach , because we are launching into an unknown .
https://jones-hernandez.com/main/tag/listindex.htm
This involves coming up with what are our key customers ’ expectations and assumptions . Because we need to figure out what customer ’s need are . We would need to create a hypothesis . Our idea must relate to a specific group of customers . We are focused on solving the pain . The purpose of a learning launch is to get the truth and then the truth either confirms or disconfirm your assumption .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://jones-hernandez.com/main/tag/listindex.htm",
"https://jones-hernandez.com/main/tag/listindex.htm"
],
"USERNAME": []
} | 5923 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenges
I am a manager in one of the travel agent company in Bhutan . For the long past twosome years the number of guest who is visiting my country via our travel agent has been declined annually , even though we had paid thousands of dollars in marketing and advertising . It seems we are in debt for guest requirement . Our company does n’t have many travel agents in the ex - county , who would send us a guest like other great travel agent does . For your kind information most of the guest who visited with us was mostly through direct booking from different platform such as social sites , websites and personal email . We do have some guest who visited us via oral marketing that is through direct recommendation by our former guest who were content with our prompt services during their stay with us .
Selection
In this situation with the help of various ideas of designing thinking and with the aid of mind mapping tools we are focusing on customer services and liabilities of not knowing our guest requirement .
Application
To brand out the above challenges and selection we had held a meeting and we did job specialization . Since then , we had developed a better webpage and specialized our staff that looks after all the socials sites and websites , and to do further correspondent to all the online enquiries and email . Then , we also reviewed the past view of the guest in social sites and website , and we wrote an email with greeting to our former guest who visited us , with the gentle message beseeching them to recommend us if any of their kith and kin who wish to visit our country for their holidays , honeymoon and swashbuckling . In fact , it did help us . Additionally , to enhance our company we rent and setup a gallery and attend all the promotional business fair in - country and few ex - countries . Moreover , we held monthly meeting with the staff and asking for their collage ideas and feedback to peak our company at her best .
Insight
With the help of the mind mapping tool our team acknowledged the consequence or increase in the number of guest visiting us . Then , our team worked on guest - guide relationship by letting the guest and guide knows each other , to discuss their itinerary before the guest arrive in the Country . Moreover , we create bespoke , tailor - made itinerary and advising guest on everything before they land and ask them to choose the best tailor - made itinerary suited for them . Such as vacation , honeymoon , family trip , trekking , you name it , we plan it . Furthermore , we ponder on the locations we know and love , thus we are able to give a truly authentic experience to our guest . Furthermore , our unique itineraries whether they are for solo traveller , large group or small group traveller is created for our tailor - made guest and allow them to take journey they would cherish eternally .
Approach
After being through arduous situation for long our esteem team had come up with the unlimited design for the betterment of our company , which became the great investment for the company . Having faith in the four designing tools , five years from now , we hopefully see our company among the top five travel agents in Bhutan .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges
I am a manager in one of the travel agent company in Bhutan . For the long past twosome years the number of guest who is visiting my country via our travel agent has been declined annually , even though we had paid thousands of dollars in marketing and advertising . It seems we are in debt for guest requirement . Our company does n’t have many travel agents in the ex - county , who would send us a guest like other great travel agent does . For your kind information most of the guest who visited with us was mostly through direct booking from different platform such as social sites , websites and personal email . We do have some guest who visited us via oral marketing that is through direct recommendation by our former guest who were content with our prompt services during their stay with us .
Selection
In this situation with the help of various ideas of designing thinking and with the aid of mind mapping tools we are focusing on customer services and liabilities of not knowing our guest requirement .
Application
To brand out the above challenges and selection we had held a meeting and we did job specialization . Since then , we had developed a better webpage and specialized our staff that looks after all the socials sites and websites , and to do further correspondent to all the online enquiries and email . Then , we also reviewed the past view of the guest in social sites and website , and we wrote an email with greeting to our former guest who visited us , with the gentle message beseeching them to recommend us if any of their kith and kin who wish to visit our country for their holidays , honeymoon and swashbuckling . In fact , it did help us . Additionally , to enhance our company we rent and setup a gallery and attend all the promotional business fair in - country and few ex - countries . Moreover , we held monthly meeting with the staff and asking for their collage ideas and feedback to peak our company at her best .
Insight
With the help of the mind mapping tool our team acknowledged the consequence or increase in the number of guest visiting us . Then , our team worked on guest - guide relationship by letting the guest and guide knows each other , to discuss their itinerary before the guest arrive in the Country . Moreover , we create bespoke , tailor - made itinerary and advising guest on everything before they land and ask them to choose the best tailor - made itinerary suited for them . Such as vacation , honeymoon , family trip , trekking , you name it , we plan it . Furthermore , we ponder on the locations we know and love , thus we are able to give a truly authentic experience to our guest . Furthermore , our unique itineraries whether they are for solo traveller , large group or small group traveller is created for our tailor - made guest and allow them to take journey they would cherish eternally .
Approach
After being through arduous situation for long our esteem team had come up with the unlimited design for the betterment of our company , which became the great investment for the company . Having faith in the four designing tools , five years from now , we hopefully see our company among the top five travel agents in Bhutan .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FOR
INNOVATION
CHALLENGE : The main challenge is to recover from covid-19 . Many people are facing and are feared to go out and buy the things they want . So we need to think in way , where we can provide our people to satisfy their needs .
SELECTION : The tool I selected is mind mapping , because it provides clear cut view of our goals and customer ’s needs . It is easy to implement . We can also look the whole problem in one shot .
APPLICATION : First of all , I listed down all the points that are required for solving the problem . I mentioned the goals that are to be achieved . So by this , keeping the main goal at centre , I have drawn a mind map on what are to be achieved and what difficulties are customers facing . This tool helped me to get clear cut view of the problem .
INSIGHT : This tool taught me that design thinking helps us overcome many difficult situations . It enables us to think differently .
APPROACH : If I have any other problem , I will use a different tool because experimenting different things gives us different results . At last , we will know what suits best for a particular problem and we will get good results .
THANK YOU !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR
INNOVATION
CHALLENGE : The main challenge is to recover from covid-19 . Many people are facing and are feared to go out and buy the things they want . So we need to think in way , where we can provide our people to satisfy their needs .
SELECTION : The tool I selected is mind mapping , because it provides clear cut view of our goals and customer ’s needs . It is easy to implement . We can also look the whole problem in one shot .
APPLICATION : First of all , I listed down all the points that are required for solving the problem . I mentioned the goals that are to be achieved . So by this , keeping the main goal at centre , I have drawn a mind map on what are to be achieved and what difficulties are customers facing . This tool helped me to get clear cut view of the problem .
INSIGHT : This tool taught me that design thinking helps us overcome many difficult situations . It enables us to think differently .
APPROACH : If I have any other problem , I will use a different tool because experimenting different things gives us different results . At last , we will know what suits best for a particular problem and we will get good results .
THANK YOU !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21415 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Bracing for Organization Change - Visualization
Challenge :
The recent business environment is best exemplified by VUCA ( Volatility , Uncertainty , Complexity , and Ambiguity ) due to the global pandemic crisis . Company “ XYZ ” is striving to restructure in order to build sustainable organization . Company “ XYZ ” is working on B2B business , trading process technology and engineering solutions to the food & beverage industry . The challenge of organization restructuring is human centred , high level of uncertainty and do not have agreement on the definition of problem across the board .
Selection :
I have prepared few pieces of blank drawing paper , a box of colour pencils and world map . In a group of 3 personnel , team members can freely sketch or draw the problem and different colour may distinguish priority or potential change .
I have selected visualization tools to assist in better understanding of this complex problem and encourage team members to quest the hidden possibilities in a larger context via sketching or colouring and visual aid ; world map .
Application :
We have started to sketch wavy sea symbolizes the current business environment . Fishing vessel symbolizes the organization and the common goals in business is catching fish then sell to restaurant back in land . In the process of visualization through sketching and colouring , team members get to explore and build agreement on the definition of problem .
Team member started to relate different function of fishing vessel crew with all stakeholders in the organization . By imaging the fishing vessel crew and operating in different situation . Team member explore that the lighthouse are playing a less important role compare to modern electronic aids for navigation . Hence , identify the group symbolizes by lighthouse can be restructure and this group needs to retrain a new set of skills and technology in order to sustain in the current volatile business environment . In addition , team member also identify Human Resource are very important to connect the dots , which is motivating staff , taking care the welfare of staff to build sustainable organization in this pandemic . Current , there is no specific human - related focus activity in the organization .
By using visualization tools have effectively help team member align on the definition of complex problem . Besides , visualization has effectively strengthened concept or idea which is very visible and physical to all .
Insight :
The insight of using visualization tool to learn about this organization change is very engaging and interactive . We may get offensive in reasoning by words but sketching images or ideas have more positive approach in reasoning . I was amazed by the power of image over words , as I sketch and looking at it in front , if the image appeared to be more convincing compare to my inner mind - set and eventually building very concrete concept .
The process of exchange sketching out different idea , this will affect my original prototyping and I was inspire to think in different angle and explore the hidden possibilities then collaborate those variations and produce one completely new recommendation to the organization . This has demonstrated the opportunity of optimizing in the lecture ; “ leveraging difference as a positive force ” .
This sketching is not final , there is always opportunity to review and learn about this challenge again . Therefore , I keep this visualization “ open end ” and leave space for future improvisation . ( Refer to Fig 1 : Visualization - Bracing of Organization Change )
Fig 1 : Visualization – Bracing of Organization Change
Approach :
In my personal opinion , I strongly recommend visualization tool to start - off for complex problem or challenge . This is because when one sketching out an image or situation as a result you will find different angle or hidden opportunity when looking at the sketches again as a 3rd party . You will counter check your original prototype in your mind and potentially remove bias from you yourself if compare to verbal form only . Therefore , there is huge opportunity to improvise from original sketch .
There is one more approach to strengthen the recommendation for this challenge , especially if I will need to leverage my recommendations to board of directors . I will conduct “ Secondary Research ” to find excellent source of reference or benchmark to support my recommendations from “ Visualization ” tool to the board .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Bracing for Organization Change - Visualization
Challenge :
The recent business environment is best exemplified by VUCA ( Volatility , Uncertainty , Complexity , and Ambiguity ) due to the global pandemic crisis . Company “ XYZ ” is striving to restructure in order to build sustainable organization . Company “ XYZ ” is working on B2B business , trading process technology and engineering solutions to the food & beverage industry . The challenge of organization restructuring is human centred , high level of uncertainty and do not have agreement on the definition of problem across the board .
Selection :
I have prepared few pieces of blank drawing paper , a box of colour pencils and world map . In a group of 3 personnel , team members can freely sketch or draw the problem and different colour may distinguish priority or potential change .
I have selected visualization tools to assist in better understanding of this complex problem and encourage team members to quest the hidden possibilities in a larger context via sketching or colouring and visual aid ; world map .
Application :
We have started to sketch wavy sea symbolizes the current business environment . Fishing vessel symbolizes the organization and the common goals in business is catching fish then sell to restaurant back in land . In the process of visualization through sketching and colouring , team members get to explore and build agreement on the definition of problem .
Team member started to relate different function of fishing vessel crew with all stakeholders in the organization . By imaging the fishing vessel crew and operating in different situation . Team member explore that the lighthouse are playing a less important role compare to modern electronic aids for navigation . Hence , identify the group symbolizes by lighthouse can be restructure and this group needs to retrain a new set of skills and technology in order to sustain in the current volatile business environment . In addition , team member also identify Human Resource are very important to connect the dots , which is motivating staff , taking care the welfare of staff to build sustainable organization in this pandemic . Current , there is no specific human - related focus activity in the organization .
By using visualization tools have effectively help team member align on the definition of complex problem . Besides , visualization has effectively strengthened concept or idea which is very visible and physical to all .
Insight :
The insight of using visualization tool to learn about this organization change is very engaging and interactive . We may get offensive in reasoning by words but sketching images or ideas have more positive approach in reasoning . I was amazed by the power of image over words , as I sketch and looking at it in front , if the image appeared to be more convincing compare to my inner mind - set and eventually building very concrete concept .
The process of exchange sketching out different idea , this will affect my original prototyping and I was inspire to think in different angle and explore the hidden possibilities then collaborate those variations and produce one completely new recommendation to the organization . This has demonstrated the opportunity of optimizing in the lecture ; “ leveraging difference as a positive force ” .
This sketching is not final , there is always opportunity to review and learn about this challenge again . Therefore , I keep this visualization “ open end ” and leave space for future improvisation . ( Refer to Fig 1 : Visualization - Bracing of Organization Change )
Fig 1 : Visualization – Bracing of Organization Change
Approach :
In my personal opinion , I strongly recommend visualization tool to start - off for complex problem or challenge . This is because when one sketching out an image or situation as a result you will find different angle or hidden opportunity when looking at the sketches again as a 3rd party . You will counter check your original prototype in your mind and potentially remove bias from you yourself if compare to verbal form only . Therefore , there is huge opportunity to improvise from original sketch .
There is one more approach to strengthen the recommendation for this challenge , especially if I will need to leverage my recommendations to board of directors . I will conduct “ Secondary Research ” to find excellent source of reference or benchmark to support my recommendations from “ Visualization ” tool to the board .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17395 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Tool
Challenge I am currently a college student who is majoring in business management and has a
year left to graduate . As you advance in your career and are near the finish line you are asked to either take part in a company 's project of your choice or start up your own business . Whatever you opt to go with has to be first approved by your advisor and then by a board of professors , to validate that the project or business is viable . Given these options , I found it more interesting to take part in a company 's project .
The company of my choice was suffering warehousing problems and therefore
caused it to have high inventory costs and low turnover rates . These warehousing problems were happening because the company did not have a standardized method on how the merchandise should be placed and where it should be placed . This made it difficult for employees to find products the customers asked for resulting in a loss sale . After doing an extensive analysis of all the data necessary , using a methodology and a series of tools , one of the most important being the learning launch tool , we came up with a solution to the problem .
Selection After discussing with the company our approach to try and minimize inventory costs
by having a proper space for everything we came to an agreement . Due to a low budget from the company our approach had to be something that would not be a big investment , therefore we decided to use the learning launch tool to see if our approach was viable . We decided to use the learning launch tool to test if our approach was indeed going to reduce what we had planned . Aplication
We came to a conclusion that using the learning launch tool towards the end of our
project was our best bet . We decided this tool was the adequate one because we wanted to prove if our idea had any potential to be implemented in the rest of the company 's stores . We implemented QR codes on some of the merchandise found in the warehouse to find it easier and give it a designated place . We decided to use QR codes because it was the least expensive way to have a control on the merchandise and its placement . After we placed the codes on the merchandise we took different times for about three weeks . We decided to give the tool a time of three weeks so we could gather enough information to verify if this option was viable or we had to check for another approach .
The times taken where to verify if the time employees took to find the products inside
the warehouse and deliver it to the customer had been reduced . Another time was taken to check how long it took for an employee to place a product that had been misplaced in its designated spot . These times and new data from those three weeks would help us verify if our approach was the correct one . Insight
By applying this tool we gained valuable information that could help the company
achieve great results by minimizing inventory costs and increasing its efficiency . After the three week period we realized that using the codes and having a designated place for everything worked to an advantage and brought positive outcomes to the company .
Using this tool we gained knowledge of its importance and opened our perspectives
on design thinking . We realized that thinking outside the box and looking for better alternatives is a way we got to innovate and make the company 's process better . With the help of this tool we were able to finish the project on a successful note . Approach
We decided given the scope and time to perform this project we got positive
outcomes . If we would have had more time or a bigger budget to perform this project we would have looked into different methods of codes , like maybe RFID codes and place them on part of the merchandise but would have still used the learning launch tool to verify if it was a viable solution to the problem . We would have still used this tool because we would need insight and verification that the innovative approach would work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Tool
Challenge I am currently a college student who is majoring in business management and has a
year left to graduate . As you advance in your career and are near the finish line you are asked to either take part in a company 's project of your choice or start up your own business . Whatever you opt to go with has to be first approved by your advisor and then by a board of professors , to validate that the project or business is viable . Given these options , I found it more interesting to take part in a company 's project .
The company of my choice was suffering warehousing problems and therefore
caused it to have high inventory costs and low turnover rates . These warehousing problems were happening because the company did not have a standardized method on how the merchandise should be placed and where it should be placed . This made it difficult for employees to find products the customers asked for resulting in a loss sale . After doing an extensive analysis of all the data necessary , using a methodology and a series of tools , one of the most important being the learning launch tool , we came up with a solution to the problem .
Selection After discussing with the company our approach to try and minimize inventory costs
by having a proper space for everything we came to an agreement . Due to a low budget from the company our approach had to be something that would not be a big investment , therefore we decided to use the learning launch tool to see if our approach was viable . We decided to use the learning launch tool to test if our approach was indeed going to reduce what we had planned . Aplication
We came to a conclusion that using the learning launch tool towards the end of our
project was our best bet . We decided this tool was the adequate one because we wanted to prove if our idea had any potential to be implemented in the rest of the company 's stores . We implemented QR codes on some of the merchandise found in the warehouse to find it easier and give it a designated place . We decided to use QR codes because it was the least expensive way to have a control on the merchandise and its placement . After we placed the codes on the merchandise we took different times for about three weeks . We decided to give the tool a time of three weeks so we could gather enough information to verify if this option was viable or we had to check for another approach .
The times taken where to verify if the time employees took to find the products inside
the warehouse and deliver it to the customer had been reduced . Another time was taken to check how long it took for an employee to place a product that had been misplaced in its designated spot . These times and new data from those three weeks would help us verify if our approach was the correct one . Insight
By applying this tool we gained valuable information that could help the company
achieve great results by minimizing inventory costs and increasing its efficiency . After the three week period we realized that using the codes and having a designated place for everything worked to an advantage and brought positive outcomes to the company .
Using this tool we gained knowledge of its importance and opened our perspectives
on design thinking . We realized that thinking outside the box and looking for better alternatives is a way we got to innovate and make the company 's process better . With the help of this tool we were able to finish the project on a successful note . Approach
We decided given the scope and time to perform this project we got positive
outcomes . If we would have had more time or a bigger budget to perform this project we would have looked into different methods of codes , like maybe RFID codes and place them on part of the merchandise but would have still used the learning launch tool to verify if it was a viable solution to the problem . We would have still used this tool because we would need insight and verification that the innovative approach would work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16869 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Visualization
Challenge
A new product needed to be relaunched since the company got a license for the product to be sold as an OTC ( over the counter ) drug . A survey was sent out to ask potential customers how they envisioned the transition of this product to the mass market . Ideas about creating new packages with attractive designs , having different flavors , and offering different presentations came from those surveys . After this initial feedback , designers sketched brand new looks for the packaging and the different presentations of the actual product .
Selection
A diverse group of stakeholders was invited to participate , taking into consideration different age groups , gender and occupation . In addition , a group of 3 people observed how the different groups interacted with the sketches and collected feedback . As mentioned in Module 1 of this MOOC , it is recommended to use the Visualization technique to make ideas and different options feel more tangible and real to participants .
Application
The sketches prepared by the designers were presented in separate tables and participants were given a pen and piece of paper containing 3 questions : “ What do you like ? ” “ What don´t you like ? ” and “ What can it be improved ? ” . Participants were asked to move around the tables looking at the different designed sketches and write down their answers to the questions given .
Participants were also put into groups and given a blank paper to create or design new ideas they might have . A table with different color pencils , cardboards , scissors and tape was made available .
The group was given a break and the designers were able to incorporate the different insights from the group to create new sketches , which were then presented to the group again to collect final feedback .
Insight and Approach
There were many good insights about the sketches and how they can be improved . It was possible to cluster the results into positive , negative and areas of improvement . Insights from the observers were also gathered to see how the group interacted with each other to build the new sketches . Some participants were surprised to realize how creative they could be . They liked to see some of their ideas incorporated into the new sketches prepared , making them involved in the creation process . I think the technique worked well and it could be very useful throughout the entire design thinking process . Their insights challenged our ideas and brought a fresh new approach .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Visualization
Challenge
A new product needed to be relaunched since the company got a license for the product to be sold as an OTC ( over the counter ) drug . A survey was sent out to ask potential customers how they envisioned the transition of this product to the mass market . Ideas about creating new packages with attractive designs , having different flavors , and offering different presentations came from those surveys . After this initial feedback , designers sketched brand new looks for the packaging and the different presentations of the actual product .
Selection
A diverse group of stakeholders was invited to participate , taking into consideration different age groups , gender and occupation . In addition , a group of 3 people observed how the different groups interacted with the sketches and collected feedback . As mentioned in Module 1 of this MOOC , it is recommended to use the Visualization technique to make ideas and different options feel more tangible and real to participants .
Application
The sketches prepared by the designers were presented in separate tables and participants were given a pen and piece of paper containing 3 questions : “ What do you like ? ” “ What don´t you like ? ” and “ What can it be improved ? ” . Participants were asked to move around the tables looking at the different designed sketches and write down their answers to the questions given .
Participants were also put into groups and given a blank paper to create or design new ideas they might have . A table with different color pencils , cardboards , scissors and tape was made available .
The group was given a break and the designers were able to incorporate the different insights from the group to create new sketches , which were then presented to the group again to collect final feedback .
Insight and Approach
There were many good insights about the sketches and how they can be improved . It was possible to cluster the results into positive , negative and areas of improvement . Insights from the observers were also gathered to see how the group interacted with each other to build the new sketches . Some participants were surprised to realize how creative they could be . They liked to see some of their ideas incorporated into the new sketches prepared , making them involved in the creation process . I think the technique worked well and it could be very useful throughout the entire design thinking process . Their insights challenged our ideas and brought a fresh new approach .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20136 |
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