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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Modification in Concrete ; The new era in Civil Engineering
Challenge :
Due to the global warming everything is adapting in the modern science and so do the civil engineers . In such a condition we have to adapt our conventional materials in our day to day construction but the main challenge is that the materials should be ecofriendly and they should be sustainable for a long period of time .
Selection :
Now comes the additives and materials that should eb used to modify the conventional materials and as such which will be further used for the modification . In that case aerogel , graphene and some raw organic materials shall be used .
Application :
Those materials mentioned above should be used at different proportions and it should be done under some special measurements as such we have take the possible considerations in act and after the experimentations tat has been done based on the data of different experiments the procedure shall be conducted and it should be used as protype as if we can have the trails of the newly produced materials .
Insight :
The main thing about the insight is that the target that I have to fulfill in order to adapt with the current global warming pattern as such all the civil construction all around the world including the infrastructural development and also the upcoming structures shall be eco friendly and also contribute in leaving over less Carbon foot print resulting the lowering of the annual global temperature .
Approach :
The main approach that I came after all the experimentations that if we can use the raw materials which we can find locally around us then we do n’t have to depend on the production of the other additives we used in our experiments . In That case the husk dust
and the raw fiber of the Jute and coconut can be used as such the low incomed countries can also modify the materials and we shall look for them in the near future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Modification in Concrete ; The new era in Civil Engineering
Challenge :
Due to the global warming everything is adapting in the modern science and so do the civil engineers . In such a condition we have to adapt our conventional materials in our day to day construction but the main challenge is that the materials should be ecofriendly and they should be sustainable for a long period of time .
Selection :
Now comes the additives and materials that should eb used to modify the conventional materials and as such which will be further used for the modification . In that case aerogel , graphene and some raw organic materials shall be used .
Application :
Those materials mentioned above should be used at different proportions and it should be done under some special measurements as such we have take the possible considerations in act and after the experimentations tat has been done based on the data of different experiments the procedure shall be conducted and it should be used as protype as if we can have the trails of the newly produced materials .
Insight :
The main thing about the insight is that the target that I have to fulfill in order to adapt with the current global warming pattern as such all the civil construction all around the world including the infrastructural development and also the upcoming structures shall be eco friendly and also contribute in leaving over less Carbon foot print resulting the lowering of the annual global temperature .
Approach :
The main approach that I came after all the experimentations that if we can use the raw materials which we can find locally around us then we do n’t have to depend on the production of the other additives we used in our experiments . In That case the husk dust
and the raw fiber of the Jute and coconut can be used as such the low incomed countries can also modify the materials and we shall look for them in the near future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21955 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Here I wish to express my previous company carrier learning experience , which is approximately
18 years Back . When I was worked as an ERP Selection Team Member , earlier my company was
used to run an independent systems / application to post the final data to Finance system . When
I joint there , they assign me to design a system to consolidate all independent application to use
a single database . Our company was located throughout the country , so our first Job to design a
WAN Technology to make single networking system . First to learn the network feasibility for
each branch . Regarding the network connectivity we face more issues to reach connections to an
entire branch . Because in that time some area does n’t network /wireless connection .
Second challenge to choose a suitable ERP System to fulfill our entire business requirements
with in out budget . We categorize the business sectors and each one to use a different business
units or entity , then define the finance structure , material inventory and procurement planning ,
also link the HR and Payroll system to core Ledger in terms of business entity .
Selection :
We met different popular ERP companies and segregate the Team to analyze our business
requirements and Features of each ERP Systems . Consolidate the MRP ( Material Requirements
Planning ) then decide to choose an ERP System to implement our company . Finally , we launch
an ERP system fulfill our entire business activities .
Application :
First , we used an independent application to run each module , entry the data in redundantly .
One application end result needs to implement the other module , finally to make a consolidated
trial balance to verify the business results . Here its chance to make manual entry mistakes and
also the speed issue . Legacy systems are using on different platforms , so one application user
does n’t perform well in another system . There we used Finance in COBOL System , HR & Payroll
Partially COBOL and Manual process in Excel sheets . The Inventory , Procurements and
Maintenance Management System are in FoxPro . My role has to study the existing applications
and to generate a consolidated data structure and then import the old data to selected ERP
System .
The Finance application used an old method of accounting segments , Inventory and
Procurements does n’t have a structured item code . Payroll system was link with the Finance
Application and HR Data stored in an External Excel sheet . The ERP Selection Team present
selected ERP system to a higher Management and then we choose one application . The next
challenge is studying the new system and prepare the old data to match with new system . Then
we categorize the Team to module wise , the finance team prepare the standard accounting
structure/ segments , Inventory team prepare a standard unique Item Code Structure and the
HR and Payroll prepare the Employee structure ready for implementation . Preparing the
Accounting Code combination , we got an external Auditing company ’s help and convert our
existing data to that future data format and migrate the Journal Entries to ERP System .
Meanwhile we prepare a standard unique Item Code structure and store the all existing
inventory items to ERP System . Also , the prepared HR and Payroll data transfer to the core
application .
Insight
We implement the consolidated ERP System and its run from WAN Technology , then we provide
the end user training and start to use the application . The new systems Internal Integrity really
enjoyed each end user and we generate an error less Consolidated Trial Balance . The higher
Management also monitor data in their own required format . This consolidated application was
controlling the unwanted material purchase , also to support the purchasing materials in an
international market rate .
Approach
We approach each module core and end users to study the present difficulties and try to avoid
the maximum difficulties in new system . Finance application user suggest to provide a unique
code combination which has direct link with the HR & Payroll and Inventory & Procurement
module . Gathering information from each module users and its implemented to the future
system is really amazing experience . Each branch can monitor the material availability in
consolidated warehouse then after only they request new items . The consolidated system has
generate a direct interaction with each other .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Here I wish to express my previous company carrier learning experience , which is approximately
18 years Back . When I was worked as an ERP Selection Team Member , earlier my company was
used to run an independent systems / application to post the final data to Finance system . When
I joint there , they assign me to design a system to consolidate all independent application to use
a single database . Our company was located throughout the country , so our first Job to design a
WAN Technology to make single networking system . First to learn the network feasibility for
each branch . Regarding the network connectivity we face more issues to reach connections to an
entire branch . Because in that time some area does n’t network /wireless connection .
Second challenge to choose a suitable ERP System to fulfill our entire business requirements
with in out budget . We categorize the business sectors and each one to use a different business
units or entity , then define the finance structure , material inventory and procurement planning ,
also link the HR and Payroll system to core Ledger in terms of business entity .
Selection :
We met different popular ERP companies and segregate the Team to analyze our business
requirements and Features of each ERP Systems . Consolidate the MRP ( Material Requirements
Planning ) then decide to choose an ERP System to implement our company . Finally , we launch
an ERP system fulfill our entire business activities .
Application :
First , we used an independent application to run each module , entry the data in redundantly .
One application end result needs to implement the other module , finally to make a consolidated
trial balance to verify the business results . Here its chance to make manual entry mistakes and
also the speed issue . Legacy systems are using on different platforms , so one application user
does n’t perform well in another system . There we used Finance in COBOL System , HR & Payroll
Partially COBOL and Manual process in Excel sheets . The Inventory , Procurements and
Maintenance Management System are in FoxPro . My role has to study the existing applications
and to generate a consolidated data structure and then import the old data to selected ERP
System .
The Finance application used an old method of accounting segments , Inventory and
Procurements does n’t have a structured item code . Payroll system was link with the Finance
Application and HR Data stored in an External Excel sheet . The ERP Selection Team present
selected ERP system to a higher Management and then we choose one application . The next
challenge is studying the new system and prepare the old data to match with new system . Then
we categorize the Team to module wise , the finance team prepare the standard accounting
structure/ segments , Inventory team prepare a standard unique Item Code Structure and the
HR and Payroll prepare the Employee structure ready for implementation . Preparing the
Accounting Code combination , we got an external Auditing company ’s help and convert our
existing data to that future data format and migrate the Journal Entries to ERP System .
Meanwhile we prepare a standard unique Item Code structure and store the all existing
inventory items to ERP System . Also , the prepared HR and Payroll data transfer to the core
application .
Insight
We implement the consolidated ERP System and its run from WAN Technology , then we provide
the end user training and start to use the application . The new systems Internal Integrity really
enjoyed each end user and we generate an error less Consolidated Trial Balance . The higher
Management also monitor data in their own required format . This consolidated application was
controlling the unwanted material purchase , also to support the purchasing materials in an
international market rate .
Approach
We approach each module core and end users to study the present difficulties and try to avoid
the maximum difficulties in new system . Finance application user suggest to provide a unique
code combination which has direct link with the HR & Payroll and Inventory & Procurement
module . Gathering information from each module users and its implemented to the future
system is really amazing experience . Each branch can monitor the material availability in
consolidated warehouse then after only they request new items . The consolidated system has
generate a direct interaction with each other .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16978 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Applicated visualization tool in department of Full Cost Optimization
Challenge & Selection
Recently I changed de department to form a member of Full Cost Optimization , area with the main
objective of cost reduction of any kind . I was good prepared in my specific field of Powertrain
Development , because of a long experience in this material , but find a very complex system of data
base analysis and evaluation , new methods absolutely unknow , new strange systems . Specific
formation was n’t available , and I had to learn it ( as always ) by doing . Work colleagues where very
helpful , but up to march I found myself alone doing forced homework because COVID19 , and had
to afront the problems by myself . The same month I started the online - course of Design Thinking ,
and heard about the tool Visualization Tool .
Application
At first , I started to make a list with all the different sources of information , classified by a title ( contend of information ) , by the origin ( who send me this information / where can I find it ) and least
the date of actualization .
For the beginning it was good for a main orientation , but it was n’t enough , I still was lost to
manage al task , so I made I general classification of the tools , designed my own , personal intranet with the links to the different information , classified by themes , see screen - print .
As a second step I took the most used and important sources and tasks , and defined it to different
boxes , with a short description , direct links where to find the information , and most important the workflow between the different steps .
The workflow was presented to the group and received a great aceptance . It was decided to take maintain it as a guide for ourselves , and for future members of a group .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Applicated visualization tool in department of Full Cost Optimization
Challenge & Selection
Recently I changed de department to form a member of Full Cost Optimization , area with the main
objective of cost reduction of any kind . I was good prepared in my specific field of Powertrain
Development , because of a long experience in this material , but find a very complex system of data
base analysis and evaluation , new methods absolutely unknow , new strange systems . Specific
formation was n’t available , and I had to learn it ( as always ) by doing . Work colleagues where very
helpful , but up to march I found myself alone doing forced homework because COVID19 , and had
to afront the problems by myself . The same month I started the online - course of Design Thinking ,
and heard about the tool Visualization Tool .
Application
At first , I started to make a list with all the different sources of information , classified by a title ( contend of information ) , by the origin ( who send me this information / where can I find it ) and least
the date of actualization .
For the beginning it was good for a main orientation , but it was n’t enough , I still was lost to
manage al task , so I made I general classification of the tools , designed my own , personal intranet with the links to the different information , classified by themes , see screen - print .
As a second step I took the most used and important sources and tasks , and defined it to different
boxes , with a short description , direct links where to find the information , and most important the workflow between the different steps .
The workflow was presented to the group and received a great aceptance . It was decided to take maintain it as a guide for ourselves , and for future members of a group .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11505 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenges & Selection I define myself as a continuous storyteller ; I use this method in every moment in my life and I
did n’t even know it . This course helped me to find out that . I work a lot with kids as an
environmental teacher for kids of places of scarce resources ; where my main mission is to
teach them about how to have an ecological life respecting the nature at the same time they
get involved with their communities using what they have learned during the classes . I spend a lot of time trying to reach to these kids minds , trying to found out ways to make
them feel appreciated and to make them feel like their opinions and their actions really have
a meaning for their communities and the world . The main tool that I ’ve seen that works is the storytelling ; this tool is wonderful to reach kids
minds ; they love to listen about a goods story and also to tell some stories . In this process
we include their parents ; because they are an essential in the process of continuing this
stories on their houses so the kids could really have a feeling about them . Application I was working with a small group of 12 kids and 3 more volunteers that were helping me with
the main objective of the classes . That weekly task was to talk about the four elements in
nature and how they can be used to preserve life and the balance in nature or how they can
be used in the destruction of everything ; elements like : fire , earth , wind and water . So we as volunteers were talking about how to make this theme reachable to this kids in
other they could understand the idea and also they could feel related and involved with it . We reach to the conclusion to use the storytelling tool ; we told them a story about ancient
guardians ; that they used to take care of the four element ( Water , earth , wind and fire -kind
of the avatar story ) this guardians were getting weak every day and they need new recruits
to continue with their task , and it was their mission to be them . We implement a system
where they were classified by ages in order they could n’t get injured : The older kids ( kids
around 16 - 17 years old ) get the task of being the guardians of the fire , the rest of the kids
were mixed with the rest in order to being the guardians of the earth , wind and water . This was one of our best dynamics with that group ; we really reached this kids and their
parents told us the next week that their kids were really focused in their task and they
wanted to learn more about the theme . Insight & Approach As I 've already tell ; this was one of the best dynamics we implement with the kids ; the
parents start asking us about they dynamics and how they can get involved in the process
with their sons . One of the parents asked me about the process of how to make his son
focused in something and how to make him interested on one theme ; I explain him that he
needed to create an idea where the kid could feel part of it and that he could feel that his
effort really is appreciated and it works for something bigger ( in the case ; the protection of
nature and his paper as a guardian ) .
I ’d no idea that was a design thinking process , and this course helped me to understand the
power of this topic and the way that it could be used to help the perception of the people
about one theme in specific .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenges & Selection I define myself as a continuous storyteller ; I use this method in every moment in my life and I
did n’t even know it . This course helped me to find out that . I work a lot with kids as an
environmental teacher for kids of places of scarce resources ; where my main mission is to
teach them about how to have an ecological life respecting the nature at the same time they
get involved with their communities using what they have learned during the classes . I spend a lot of time trying to reach to these kids minds , trying to found out ways to make
them feel appreciated and to make them feel like their opinions and their actions really have
a meaning for their communities and the world . The main tool that I ’ve seen that works is the storytelling ; this tool is wonderful to reach kids
minds ; they love to listen about a goods story and also to tell some stories . In this process
we include their parents ; because they are an essential in the process of continuing this
stories on their houses so the kids could really have a feeling about them . Application I was working with a small group of 12 kids and 3 more volunteers that were helping me with
the main objective of the classes . That weekly task was to talk about the four elements in
nature and how they can be used to preserve life and the balance in nature or how they can
be used in the destruction of everything ; elements like : fire , earth , wind and water . So we as volunteers were talking about how to make this theme reachable to this kids in
other they could understand the idea and also they could feel related and involved with it . We reach to the conclusion to use the storytelling tool ; we told them a story about ancient
guardians ; that they used to take care of the four element ( Water , earth , wind and fire -kind
of the avatar story ) this guardians were getting weak every day and they need new recruits
to continue with their task , and it was their mission to be them . We implement a system
where they were classified by ages in order they could n’t get injured : The older kids ( kids
around 16 - 17 years old ) get the task of being the guardians of the fire , the rest of the kids
were mixed with the rest in order to being the guardians of the earth , wind and water . This was one of our best dynamics with that group ; we really reached this kids and their
parents told us the next week that their kids were really focused in their task and they
wanted to learn more about the theme . Insight & Approach As I 've already tell ; this was one of the best dynamics we implement with the kids ; the
parents start asking us about they dynamics and how they can get involved in the process
with their sons . One of the parents asked me about the process of how to make his son
focused in something and how to make him interested on one theme ; I explain him that he
needed to create an idea where the kid could feel part of it and that he could feel that his
effort really is appreciated and it works for something bigger ( in the case ; the protection of
nature and his paper as a guardian ) .
I ’d no idea that was a design thinking process , and this course helped me to understand the
power of this topic and the way that it could be used to help the perception of the people
about one theme in specific .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12019 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : The challenge that I want to address is help Mexican ’s small companies to enable technology at low cost . Many cloud services are available at this time , because it is not possible to help all of them related to different kinds of solutions , so I will focus on one specific vendor , segment and need . Selection : The selection that I made is Storytelling , because it will guide and help to create a MVP tool that I want to , is a specific need for real estate companies , here is a sample of user Journey and related elements connected .
The vendor that I choose is IBM Cloud . The segment is real estate . The person is anyone ( citizen ) who seeks specific info into the web . Application : I will meet some of my co - workers in order to define the Persona and create an Empathy Map related to that Persona . These exercises will help to enrich different people and point of views . Everyone knows something about the user , I used these techniques before in order to define what a persona needs . Here is an example of how to apply .
First we need to define the Persona and all the needs . Then , we add as many ideas as we can related to 4 main elements ( Thinks , Says , Does and Feels ) . Insight & Approach : What I ’m looking for is to have main elements to build the MVP and start to create an app or web site . Defining the Empathy Map will guide me to the main insights , the approach will be focused on user journey . To set mindset and reach the MVP I used this image which shows many phases of one final product .
Approach : This will be the very first time considering the challenge , one thing that I want to review before , is to have all co - workers involved on the same mindset level . This is , let them know how every step is related to the final product review .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : The challenge that I want to address is help Mexican ’s small companies to enable technology at low cost . Many cloud services are available at this time , because it is not possible to help all of them related to different kinds of solutions , so I will focus on one specific vendor , segment and need . Selection : The selection that I made is Storytelling , because it will guide and help to create a MVP tool that I want to , is a specific need for real estate companies , here is a sample of user Journey and related elements connected .
The vendor that I choose is IBM Cloud . The segment is real estate . The person is anyone ( citizen ) who seeks specific info into the web . Application : I will meet some of my co - workers in order to define the Persona and create an Empathy Map related to that Persona . These exercises will help to enrich different people and point of views . Everyone knows something about the user , I used these techniques before in order to define what a persona needs . Here is an example of how to apply .
First we need to define the Persona and all the needs . Then , we add as many ideas as we can related to 4 main elements ( Thinks , Says , Does and Feels ) . Insight & Approach : What I ’m looking for is to have main elements to build the MVP and start to create an app or web site . Defining the Empathy Map will guide me to the main insights , the approach will be focused on user journey . To set mindset and reach the MVP I used this image which shows many phases of one final product .
Approach : This will be the very first time considering the challenge , one thing that I want to review before , is to have all co - workers involved on the same mindset level . This is , let them know how every step is related to the final product review .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17806 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Examples from history include cave paintings , Egyptian hieroglyphs , Greek geometry , and Leonardo da Vinci 's revolutionary methods of technical drawing for engineering and scientific purposes .
Visualization today has ever - expanding applications in science , education , engineering ( e.g. , product visualization ) , interactive multimedia , medicine , etc . Typical of a visualization application is the field of computer graphics . The invention of computer graphics may be the most important development in visualization since the invention of central perspective in the Renaissance period . The development of animation also helped advance visualization .
Data visualization is the graphical representation of information and data . By using visual elements like charts , graphs , and maps , data visualization tools provide an accessible way to see and understand trends , outliers , and patterns in data .
In the world of Big Data , data visualization tools and technologies are essential to analyze massive amounts of information and make data - driven
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Examples from history include cave paintings , Egyptian hieroglyphs , Greek geometry , and Leonardo da Vinci 's revolutionary methods of technical drawing for engineering and scientific purposes .
Visualization today has ever - expanding applications in science , education , engineering ( e.g. , product visualization ) , interactive multimedia , medicine , etc . Typical of a visualization application is the field of computer graphics . The invention of computer graphics may be the most important development in visualization since the invention of central perspective in the Renaissance period . The development of animation also helped advance visualization .
Data visualization is the graphical representation of information and data . By using visual elements like charts , graphs , and maps , data visualization tools provide an accessible way to see and understand trends , outliers , and patterns in data .
In the world of Big Data , data visualization tools and technologies are essential to analyze massive amounts of information and make data - driven
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22560 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | An Attractive Carnival – Learning Launch
Challenge :
About a year ago we had to encourage people to actually want to join a carnival that us , a group of students , organized from A to Z. It was for a project we had to get done . The problem was that we were not known people . Why would someone want to pay money for tickets to attend something like a carnival that unknown people who have no history of having well - organized carnivals or fun days ? Also we wanted this carnival to be on a Sunday . Which was also a challenge because it ’s almost everyone ’s free day and everybody would want to stay home and chill and have some rest . We had to convince people and make them excited enough about our day in a way that makes them prefer our carnival over the day they wait for every week . We needed to sell about a hundred tickets . But where do we start from ? What do we do ?
Selection
We felt like it was kind of obvious which design thinking tool would be most suitable for such a situation . We went for learning launch as we needed to learn more about carnivals , what would people be excited about most and how to attract them even though we are new to doing this . Learning launch would be perfect for us to gain more knowledge and experience in the real world not just thinking for far away , it would make us interact with the people and know about them and their thoughts more .
Application
We set up a small booth near the district wear the carnival would be so that we would know more specifically about the targeted audience who are more likely to come .
We made surveys asking questions like what the thing is that people wished they found at carnivals even if it ’s not applicable or weird . We also asked people what the thing they would really want to do on their day - off but is not available was . We were n’t biased listening to people , we did n’t want to hear a specific thing , we were so open and flexible to everything which is very important and made the tool effectively applied .
We also areas around our booth , each area had an activity to do to see which area would attract more people . An area included activities like crafts , another area was a sports area , different types of food area , socializing area and many more . This made us know what people were most excited about . We also learned that the decoration an how the place looked had a great effect on people ’s excitement about whether to come or not . The results were n’t what we expected . So it was clearly effective .
Insight
We changed our minds about many plans and the planning was much more improved after we actually knew about the people from the people themselves . It was a great experience . We added more diverse activities from the category that people were more excited about . We had prepared some activities , games and food that we thought would
be amazing but turned out that people were n’t that excited about them as we thought . We became more confident about what we had prepared now as it ’s prepared based on real experience we ’ve seen from the people by ourselves , we became more excited and had more trust that the day would be great and that we would be able to attract people with out improved preparations and marketing for the day using the things people loved .
Approach
I think learning launch is the most suitable tool for such situation . If I were to repeat the experience , I would definitely use the same tool as we were able to see clear improvements in our plans that happened after the learning launch . Everything would ’ve been so different and way less efficient without it . It made us interact with the people and get clear sure data from them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: An Attractive Carnival – Learning Launch
Challenge :
About a year ago we had to encourage people to actually want to join a carnival that us , a group of students , organized from A to Z. It was for a project we had to get done . The problem was that we were not known people . Why would someone want to pay money for tickets to attend something like a carnival that unknown people who have no history of having well - organized carnivals or fun days ? Also we wanted this carnival to be on a Sunday . Which was also a challenge because it ’s almost everyone ’s free day and everybody would want to stay home and chill and have some rest . We had to convince people and make them excited enough about our day in a way that makes them prefer our carnival over the day they wait for every week . We needed to sell about a hundred tickets . But where do we start from ? What do we do ?
Selection
We felt like it was kind of obvious which design thinking tool would be most suitable for such a situation . We went for learning launch as we needed to learn more about carnivals , what would people be excited about most and how to attract them even though we are new to doing this . Learning launch would be perfect for us to gain more knowledge and experience in the real world not just thinking for far away , it would make us interact with the people and know about them and their thoughts more .
Application
We set up a small booth near the district wear the carnival would be so that we would know more specifically about the targeted audience who are more likely to come .
We made surveys asking questions like what the thing is that people wished they found at carnivals even if it ’s not applicable or weird . We also asked people what the thing they would really want to do on their day - off but is not available was . We were n’t biased listening to people , we did n’t want to hear a specific thing , we were so open and flexible to everything which is very important and made the tool effectively applied .
We also areas around our booth , each area had an activity to do to see which area would attract more people . An area included activities like crafts , another area was a sports area , different types of food area , socializing area and many more . This made us know what people were most excited about . We also learned that the decoration an how the place looked had a great effect on people ’s excitement about whether to come or not . The results were n’t what we expected . So it was clearly effective .
Insight
We changed our minds about many plans and the planning was much more improved after we actually knew about the people from the people themselves . It was a great experience . We added more diverse activities from the category that people were more excited about . We had prepared some activities , games and food that we thought would
be amazing but turned out that people were n’t that excited about them as we thought . We became more confident about what we had prepared now as it ’s prepared based on real experience we ’ve seen from the people by ourselves , we became more excited and had more trust that the day would be great and that we would be able to attract people with out improved preparations and marketing for the day using the things people loved .
Approach
I think learning launch is the most suitable tool for such situation . If I were to repeat the experience , I would definitely use the same tool as we were able to see clear improvements in our plans that happened after the learning launch . Everything would ’ve been so different and way less efficient without it . It made us interact with the people and get clear sure data from them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9190 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
stress affected many different areas of my life , probably stress effected within my workplace and day to day working routine . Stress is something that can hit me at any time , a little bit of stress can do wonders for my ability to take on new challenges and give my productivity that extra boost . However , while experiencing some stress in the workplace is normal , excessive stress can have a severely detrimental effect on mental health , causing to feel overwhelmed , anxious and can even take a toll on physical health .
I started to practicing the Mind Mapping Mind Maps are a great way to think outside the
box and tackle your stress with a different approach . If it ’s workload , in particular , that ’s
causing you stress , it ’s also likely that you have notes on your tasks ( both physical and
digital ) scattered around your desk and laptop , which is a danger zone for making your
feel swamped with various trains of thought and not knowing where to start . Mind Maps
help you to gather all these notes and ideas into one dynamic space , that you can turn
into a hub of creative thoughts to help you sort through the noise .
Mind Mapping can be approached in any way that suits me , to help me restore order to my working day without any stress .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
stress affected many different areas of my life , probably stress effected within my workplace and day to day working routine . Stress is something that can hit me at any time , a little bit of stress can do wonders for my ability to take on new challenges and give my productivity that extra boost . However , while experiencing some stress in the workplace is normal , excessive stress can have a severely detrimental effect on mental health , causing to feel overwhelmed , anxious and can even take a toll on physical health .
I started to practicing the Mind Mapping Mind Maps are a great way to think outside the
box and tackle your stress with a different approach . If it ’s workload , in particular , that ’s
causing you stress , it ’s also likely that you have notes on your tasks ( both physical and
digital ) scattered around your desk and laptop , which is a danger zone for making your
feel swamped with various trains of thought and not knowing where to start . Mind Maps
help you to gather all these notes and ideas into one dynamic space , that you can turn
into a hub of creative thoughts to help you sort through the noise .
Mind Mapping can be approached in any way that suits me , to help me restore order to my working day without any stress .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22338 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection -Mind Mapping
Challenge : I am a student who ’s currently pursuing bachelor of business administration . As a student , especially belonging from management and business stream I usually come across many webinars , seminars etc . , I usually give my presentations my using the most power technique of Design Thinking i.e. , Mind Mapping . To tell in simple words mind mapping is a great power of observation . Being a learner what I know is more important for the students is to observe the things keenly and ability to look the problems and understand them in a creative way . From a student ’s point of view the best tool or the technique of design thinking is mind mapping . To make our projects understandable to the audience and to present our ideas in front of the audience , mind mapping is a panacea . I use mind mapping to make the audience to absorb the concept of my project .
Selection : Mind mapping is a great way to align and communicate with others . I usually use this tool of design thinking for creating a plan for developing of a healthy habit to fleshing out a pivotal idea . It involves building on ideas that you already know so that you can absorb new concepts new approaches with a real understanding and better retention .
Application : As mind mapping is panacea and it is used by various sectors including business and education . I used this tool for effective meeting of time and communicating the ideas . It improved my communication and collaboration inside and with others . While presenting my seminar I followed this tool in such a way that developed memory retention and deepen understanding of the concept .In a presentation I explained about the concept of training , which is an important concept of staffing and directing subject of principles of management . I explained the concept , its importance , objectives and the methods using the mind mapping technique and then I illustrated it with most highlighting brands such as KFC . I beautifully explained about the training process followed by KFC for its services so that the audience can easily understand the concept in a beautiful format . I applied this tool and format to retain new knowledge by connecting it to the existing knowledge . It helped me to make connection by mapping what I learned and what I could present in my style .
Insights : from the students point of view what I understood is Mind Mapping is a great way for students to make notes on all the information that they receive . Mind map make the students to note down only the most important information using key words and make connections between facts and ideas visually . It focuses on having one visual resource to refer to make everything easier .
Approach : Since I have learned the application and understood the insights of mind maps as a best tool of design thinking and being a student I tried to give my presentations using mostly mind maps , I would like to use this approach as a main element in explaining my ideas for all my projects in my future when I establish myself as an entrepreneur .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection -Mind Mapping
Challenge : I am a student who ’s currently pursuing bachelor of business administration . As a student , especially belonging from management and business stream I usually come across many webinars , seminars etc . , I usually give my presentations my using the most power technique of Design Thinking i.e. , Mind Mapping . To tell in simple words mind mapping is a great power of observation . Being a learner what I know is more important for the students is to observe the things keenly and ability to look the problems and understand them in a creative way . From a student ’s point of view the best tool or the technique of design thinking is mind mapping . To make our projects understandable to the audience and to present our ideas in front of the audience , mind mapping is a panacea . I use mind mapping to make the audience to absorb the concept of my project .
Selection : Mind mapping is a great way to align and communicate with others . I usually use this tool of design thinking for creating a plan for developing of a healthy habit to fleshing out a pivotal idea . It involves building on ideas that you already know so that you can absorb new concepts new approaches with a real understanding and better retention .
Application : As mind mapping is panacea and it is used by various sectors including business and education . I used this tool for effective meeting of time and communicating the ideas . It improved my communication and collaboration inside and with others . While presenting my seminar I followed this tool in such a way that developed memory retention and deepen understanding of the concept .In a presentation I explained about the concept of training , which is an important concept of staffing and directing subject of principles of management . I explained the concept , its importance , objectives and the methods using the mind mapping technique and then I illustrated it with most highlighting brands such as KFC . I beautifully explained about the training process followed by KFC for its services so that the audience can easily understand the concept in a beautiful format . I applied this tool and format to retain new knowledge by connecting it to the existing knowledge . It helped me to make connection by mapping what I learned and what I could present in my style .
Insights : from the students point of view what I understood is Mind Mapping is a great way for students to make notes on all the information that they receive . Mind map make the students to note down only the most important information using key words and make connections between facts and ideas visually . It focuses on having one visual resource to refer to make everything easier .
Approach : Since I have learned the application and understood the insights of mind maps as a best tool of design thinking and being a student I tried to give my presentations using mostly mind maps , I would like to use this approach as a main element in explaining my ideas for all my projects in my future when I establish myself as an entrepreneur .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18095 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mohmad Ali 31/03/2011
Challenge: The challenge I chose to address is the inefficiency of the California Department of Motor Vehicles ( DMV ) . In large cities such as Los Angeles , where I reside , a trip to the DMV becomes an all day endeavor and is dreaded by nearly everyone . Selection: I chose to use Visualization tools to help identify the issues at hand and potential solutions . I believe that the use of projective techniques and can help us understand the actions and emotions of a DMV worker , like the journey mapping would , in an abstract and comprehensive way . In the module on the visualization tool , it was used in nearly every step of the design thinking process , however in part I of the MEYOUHEALTH video , it was used as part of the ethnographic research that was conducted . Application : I interviewed several DMV worker and asked them questions about their attitude toward their job and their complaints , as well as what they appreciate about it . I then attempted to draw a picture to capture the negative aspects of the environment they work in and their chief complaint to provide me insight into what really causes their inefficiency , and helps me identify their unarticulated need . It appears that this tool helped me identify several environmental factors that contribute to the problem and helped me develop possible solutions , but there may be some intrinsic issues that this tool failed to identify . Insight : Visualization helped me realize how the reputation of the DMV for being slow and agonizing contributes heavily to it actually being slow and agonizing . The visualization supported the idea that the DMV is a very hectic , stressful and draining place to be , however it revealed that the patrons ’ frustration and discontent was a big contributors to the stress of the employees , in some cases causing them to lose motivation , leading to more frustration and discontent from the customers . Visualization helped me see the interactions between all the different contributors to such a hectic environment , putting them in context rather than in isolation and helped broaden my view of the situation
Mohmad Ali 31/03/2011
Approach: Next time I may create a visualization or a mind map of both the employee and the patrons . This would help me see even broader connections in the situation and come up with a more diverse set of solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohmad Ali, Mohmad Ali
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mohmad Ali 31/03/2011
Challenge: The challenge I chose to address is the inefficiency of the California Department of Motor Vehicles ( DMV ) . In large cities such as Los Angeles , where I reside , a trip to the DMV becomes an all day endeavor and is dreaded by nearly everyone . Selection: I chose to use Visualization tools to help identify the issues at hand and potential solutions . I believe that the use of projective techniques and can help us understand the actions and emotions of a DMV worker , like the journey mapping would , in an abstract and comprehensive way . In the module on the visualization tool , it was used in nearly every step of the design thinking process , however in part I of the MEYOUHEALTH video , it was used as part of the ethnographic research that was conducted . Application : I interviewed several DMV worker and asked them questions about their attitude toward their job and their complaints , as well as what they appreciate about it . I then attempted to draw a picture to capture the negative aspects of the environment they work in and their chief complaint to provide me insight into what really causes their inefficiency , and helps me identify their unarticulated need . It appears that this tool helped me identify several environmental factors that contribute to the problem and helped me develop possible solutions , but there may be some intrinsic issues that this tool failed to identify . Insight : Visualization helped me realize how the reputation of the DMV for being slow and agonizing contributes heavily to it actually being slow and agonizing . The visualization supported the idea that the DMV is a very hectic , stressful and draining place to be , however it revealed that the patrons ’ frustration and discontent was a big contributors to the stress of the employees , in some cases causing them to lose motivation , leading to more frustration and discontent from the customers . Visualization helped me see the interactions between all the different contributors to such a hectic environment , putting them in context rather than in isolation and helped broaden my view of the situation
Mohmad Ali 31/03/2011
Approach: Next time I may create a visualization or a mind map of both the employee and the patrons . This would help me see even broader connections in the situation and come up with a more diverse set of solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohmad Ali",
"Mohmad Ali"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3759 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a member of an organization that carries out humanitarian and social work activities for people living in poverty and rural communities with various health , education and training needs . The main challenge is to improve the flow ( projects and activities ) of the materials and financial resources that this organization acquires as support and aid from institutions of different sectors of civil society to finance and support all the needs that exist in the communities where my organization is working on . One of the projects includes developing online training channels for the most remote communities from urban areas , the other project is to automate the distribution channel for all materials and resources that are acquired by the organization , these projects must be completed within the next sixty days before the start of the rainy season in the region .
Selection
Two teams have already been formed to attend these two projects , they have already developed some activities based on design thinking tools , the main idea is to make the first experiments for the online training system and for the materials distribution chain and for the optimization of the financial resources obtained also .
Application
The first team was focused in coordinating and organizing the technical team . The main idea was to take advantage of the current internet infrastructure already installed in those communities ; the tasks were structured according to the Scrum methodology recommendations . There were many assumptions since none of the team members knew in depth the academic level of the final audience and the technical capacity of the internet in the different regions , the challenge was to know these details in depth , optimize the current technical capacities , and define the complexity in the educational material to be distributed .
The second team also joined the Scrum workshops taught to take advantage of the same sessions , but focused on defining the supply chains , taking into account the different transportation and facilities for each region that each team of volunteers proposed .
In prior workshops , it was detected that all activities should be prioritized , for online education and for the supply chain of materials also , so it was necessary to carry out an anonymous survey in each of the communities , the questions were based on the new processes suggested by both teams to organize the online training and how to make the delivery of materials were possible , after a couple of weeks and based on the results obtained through this survey was possible to prioritize each and every one of the tasks that the community considered most important in order to meet their most immediate needs .
Based on the results obtained , in the third week another Scrum training session was carried out in order to align the tasks in both teams and define the processes to be executed to meet the established priorities .
Insight
Although both teams were aware and open to prioritizing tasks and based on the comments of most of the people surveyed , it was possible to establish priorities and the first tasks to be carried out with all the communities , this progress was not enough to be able to reach the initial goal of starting activities in the next 30 days since the dead line was to finish in the 60 days established before the start of the rainy season in the region , which caused a bit of concern in the managers of the organization .
Approach
According to the results obtained in both teams formed to achieve our objectives , we have all learned that using Scrum tools is easier to prioritize and establish the processes that are needed in each of the defined tasks , teamwork harmony and better results are obtained in each project . As well as being sure that by applying the tools and experience obtained through design thinking in future projects , we will have better results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a member of an organization that carries out humanitarian and social work activities for people living in poverty and rural communities with various health , education and training needs . The main challenge is to improve the flow ( projects and activities ) of the materials and financial resources that this organization acquires as support and aid from institutions of different sectors of civil society to finance and support all the needs that exist in the communities where my organization is working on . One of the projects includes developing online training channels for the most remote communities from urban areas , the other project is to automate the distribution channel for all materials and resources that are acquired by the organization , these projects must be completed within the next sixty days before the start of the rainy season in the region .
Selection
Two teams have already been formed to attend these two projects , they have already developed some activities based on design thinking tools , the main idea is to make the first experiments for the online training system and for the materials distribution chain and for the optimization of the financial resources obtained also .
Application
The first team was focused in coordinating and organizing the technical team . The main idea was to take advantage of the current internet infrastructure already installed in those communities ; the tasks were structured according to the Scrum methodology recommendations . There were many assumptions since none of the team members knew in depth the academic level of the final audience and the technical capacity of the internet in the different regions , the challenge was to know these details in depth , optimize the current technical capacities , and define the complexity in the educational material to be distributed .
The second team also joined the Scrum workshops taught to take advantage of the same sessions , but focused on defining the supply chains , taking into account the different transportation and facilities for each region that each team of volunteers proposed .
In prior workshops , it was detected that all activities should be prioritized , for online education and for the supply chain of materials also , so it was necessary to carry out an anonymous survey in each of the communities , the questions were based on the new processes suggested by both teams to organize the online training and how to make the delivery of materials were possible , after a couple of weeks and based on the results obtained through this survey was possible to prioritize each and every one of the tasks that the community considered most important in order to meet their most immediate needs .
Based on the results obtained , in the third week another Scrum training session was carried out in order to align the tasks in both teams and define the processes to be executed to meet the established priorities .
Insight
Although both teams were aware and open to prioritizing tasks and based on the comments of most of the people surveyed , it was possible to establish priorities and the first tasks to be carried out with all the communities , this progress was not enough to be able to reach the initial goal of starting activities in the next 30 days since the dead line was to finish in the 60 days established before the start of the rainy season in the region , which caused a bit of concern in the managers of the organization .
Approach
According to the results obtained in both teams formed to achieve our objectives , we have all learned that using Scrum tools is easier to prioritize and establish the processes that are needed in each of the defined tasks , teamwork harmony and better results are obtained in each project . As well as being sure that by applying the tools and experience obtained through design thinking in future projects , we will have better results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12943 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | TOOL - VISUALISATION
CHALLENGE
I work in a team of business development and product management officers in a commercial bank . The organization was in dire need of a solution which will suit the banking needs of millennials and thus win them as customers for the long term .
SELECTION
Visualization tool was utilized to detail the customer onboarding process for a typical Nigerian bank , in line with legal requirements and also the customer onboarding process for online and mobile access to the banking services . The approach was selected to enable the designers work with the end user perspective as foundation .
APPLICATION
We used an empathetic approach , where the customer ’s view of the processes or customer ’s journey map formed the basis for the review .
Through rigorous review of the documentation and legal bottlenecks in the above processes , a unique product was birthed , which reduced customer onboarding and online and mobile services onboarding to one simple process and automated the documentation process such that the end - users are not burdened and legal requirements are met .
It was initially launched as a pilot project to monitor performance in controlled population and it was discovered that customer onboarding as well as customer optimization improved significantly . A niche was created and this project was expanded to all onboarding and online / mobile services activities
INSIGHT & APPROACH
• A more robust view of the problem gives a more robust solution .
• The best view of a solution is the end users view
We are currently applying end users journey - map visualization to solve other problems such as customer attrition , human resources activities , loan administration , etc .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: TOOL - VISUALISATION
CHALLENGE
I work in a team of business development and product management officers in a commercial bank . The organization was in dire need of a solution which will suit the banking needs of millennials and thus win them as customers for the long term .
SELECTION
Visualization tool was utilized to detail the customer onboarding process for a typical Nigerian bank , in line with legal requirements and also the customer onboarding process for online and mobile access to the banking services . The approach was selected to enable the designers work with the end user perspective as foundation .
APPLICATION
We used an empathetic approach , where the customer ’s view of the processes or customer ’s journey map formed the basis for the review .
Through rigorous review of the documentation and legal bottlenecks in the above processes , a unique product was birthed , which reduced customer onboarding and online and mobile services onboarding to one simple process and automated the documentation process such that the end - users are not burdened and legal requirements are met .
It was initially launched as a pilot project to monitor performance in controlled population and it was discovered that customer onboarding as well as customer optimization improved significantly . A niche was created and this project was expanded to all onboarding and online / mobile services activities
INSIGHT & APPROACH
• A more robust view of the problem gives a more robust solution .
• The best view of a solution is the end users view
We are currently applying end users journey - map visualization to solve other problems such as customer attrition , human resources activities , loan administration , etc .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20890 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Currently , I ’m on training phase on which our team has to come up on a strategic opportunity that our company can use to support the needs of the SME ’s through Business Banking . Since all of us came from other department , we do n’t have an idea on the internal process and marketing side of Business Banking .
Selection
Through mind mapping , our team can generate several ideas and information that will help us to come up on a solution to the challenge . Information collected will be grouped and categorized depending on the required factors that are need to identified to create on the best strategic opportunity to cater the needs of the SMEs .
Application
Our team gathered information through 1st research from the company ’s competitor that offers same services of business banking whether it ’s a financial or non - financial institution . Identify services and products that the competitor offers vs on what we do n’t have yet . Same with the internal processes that our units within the company have and the business bank can adapt that process . 2nd we interview someone from Business Banking , asking questions that could lead the team to identify the pain points of the department and the factors that they wish they currently have to increase sales .
With the information we gather from the researches and interview , we categorized these to the following items : Market , Delivery , Offering , Production and Business Model . From here , we can now identify the fields on which we can broaden our boundaries through discovery of new areas of growth and will also mitigate the risk from other competitor to copy the solution .
Insight and Approach
With the help of mind mapping tool , we identify the possible opportunities that will help the Business Banking serve the need of SMEs and will leverage the capabilities of the bank and could gain bigger revenue . We identify services offered from the competitors and even other internal unit , which we could adapt and improve on , such as existing mobile application from competitors and digitalize process from other internal banks unit .
The tool helps the team organize our thoughts and ideas . Identify where are we now in terms of servicing the SMEs and things that we can create or improve on that will result to as a big opportunity from the bank .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Currently , I ’m on training phase on which our team has to come up on a strategic opportunity that our company can use to support the needs of the SME ’s through Business Banking . Since all of us came from other department , we do n’t have an idea on the internal process and marketing side of Business Banking .
Selection
Through mind mapping , our team can generate several ideas and information that will help us to come up on a solution to the challenge . Information collected will be grouped and categorized depending on the required factors that are need to identified to create on the best strategic opportunity to cater the needs of the SMEs .
Application
Our team gathered information through 1st research from the company ’s competitor that offers same services of business banking whether it ’s a financial or non - financial institution . Identify services and products that the competitor offers vs on what we do n’t have yet . Same with the internal processes that our units within the company have and the business bank can adapt that process . 2nd we interview someone from Business Banking , asking questions that could lead the team to identify the pain points of the department and the factors that they wish they currently have to increase sales .
With the information we gather from the researches and interview , we categorized these to the following items : Market , Delivery , Offering , Production and Business Model . From here , we can now identify the fields on which we can broaden our boundaries through discovery of new areas of growth and will also mitigate the risk from other competitor to copy the solution .
Insight and Approach
With the help of mind mapping tool , we identify the possible opportunities that will help the Business Banking serve the need of SMEs and will leverage the capabilities of the bank and could gain bigger revenue . We identify services offered from the competitors and even other internal unit , which we could adapt and improve on , such as existing mobile application from competitors and digitalize process from other internal banks unit .
The tool helps the team organize our thoughts and ideas . Identify where are we now in terms of servicing the SMEs and things that we can create or improve on that will result to as a big opportunity from the bank .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17373 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Andrew Valenzuela
Final Assignment Submission for Design Thinking for Innovation Course
My challenge relates to advancing education in Mexico . In short , there is a big gap currently in the Mexican education market when it comes to development of soft skills for people aged 17 - 22 . Research has shown that companies are looking for a great level of soft skills in graduates when hiring them out of university . Thinking more deeply about the problem , and from speaking with business owners , students and academics , the “ what is ” of the problem is clearly that universities are not developing these soft skills . Instead , most universities still focus on academic skills development . The kind of soft skills lacking are problem solving , innovation , creativity , negotiation and initiative , amongst others . Thus , a gap exists to solve this soft - skills shortage in Mexico . How this gap will be filled requires a mode of thinking that is outside of the current paradigm . Personally , I think this is necessary to break from the traditional mode of thinking that proliferates the educational system here and in many other countries .
My choice of tool to look at this problem is Storytelling . For me , it is a valuable tool because it will aid in helping create a vision that differs from the current reality . The lecture in week 2 mentioned how every great brand has a story that links it to an emotion . Moreover , another Coursera course from the University of Colombia , relating to the future of education , states that traditional ways of thinking about the future of education very limited . In other words , people largely have one - track minds and are decided that the future of all education is technology . The result is that people become narrow minded and are unlikely to shift their thinking and develop innovative ideas . This lack of vision has inspired my choice of Storytelling . To solve my problem related to Mexican education , it is necessary to use Storytelling ’s ability to create a cause . Inspiring people and leading people towards the possibility of breaking from the traditional mould is something that can help solve the problem that exists . Breaking the status quo will be difficult , because I feel that the kind of audience that the story will be told to ( e.g. academics , teachers , business owners , and university deans ) are going to be rather reticent to hear something different . Therefore , how it will be applied will be very important .
The application of this tool to the problem will rely on really highlighting what the core of this problem is . The reality is that universities are not providing what they either claim they are . On the flip side , some simply do not even claim to do work on soft skills . This message is central to the story , however , simply going and telling someone a story of how they are wrong is likely to be met with hostility . I believe it is therefore necessary to tell the story in a way that gets buy - in from these stakeholders . In other words , the story needs to make these people part of the solution and to empower them as design thinkers themselves . Building on the suggestion of the lecture , this is a process of getting them into a mind - set that makes the cause worth fighting for . To give an example , in Mexico there is quite a rigid social hierarchy in which in business it can be risky to question ones superiors . The academic system is not very flexible and titles can bring with them great power , even if the titleholder does not possess the knowledge , ideas or expertise to tackle everyday problems . The consequence of this for applying design thinking , a concept that many academics would consider radical , is that the story told would need to be told in such a way that it empowers these people , rather than alienates them .
Until now , I have not been able to enter and tell the story at the highest level , i.e. to the businesses and the academics . However , on a different level I have already started building a vision amongst peers to create the need for change . My work brings me into contact will all range of academics and professionals in education . Two close contacts of mine are social entrepreneurs and already have
businesses established that work on generating change in Mexico ’s education system . Just last week , I met with both to tell them my story about ‘ what is ’ the current situation in Mexico . At the same time , I got the opportunity to take on board their feedback and use this to adjust any of my potential misconceptions . Moreover , I got them to connect with the vision of change I had , and used this to generate more ideas about potential ways in which to focus the solution more on the people it is trying to help . The storytelling tool was important here , because it resonated with feelings that they had , and I realised how it aligns with their own stories . Thus , I think one of the real benefits of applying this tool was the ability to find consensus and a common cause . However , as mentioned in the course , a common cause will not be enough to generate the change . The real proof of the story telling tool ’s power will be when we use it to go to a higher level .
The application of the tool has taught me valuable lessons about bringing people together . It has shown me there is a good way in which to shape a vision and connect to a process that can generate change . I have no doubt that this will help in inspiring people to focus on the needs of the community and to help make the new product something that really will add value to Mexican students and academics .
If I could do something different , I guess it would be to think more about the story before asking / telling others . While input from others is important , I believe there could be value in really developing my own story first . By doing this , I feel more capable of leading from the front . More than anything , I think next time I would like to actually try using some of the other tools . Mind mapping would be a great supplemental tool that would allow me to work with others to device a people - centred solution . Later on , I can also see a good opportunity to have a learning launch . The ideas I have are early ideas and need development , thus trying out things and seeing what could be learnt will be useful .
To conclude , this was a valuable learning experience . The tool is extremely powerful , and this is obvious in the number of people using this today . Only the other day I saw the head of Starbucks selling the power of storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT: Andrew Valenzuela
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Andrew Valenzuela
Final Assignment Submission for Design Thinking for Innovation Course
My challenge relates to advancing education in Mexico . In short , there is a big gap currently in the Mexican education market when it comes to development of soft skills for people aged 17 - 22 . Research has shown that companies are looking for a great level of soft skills in graduates when hiring them out of university . Thinking more deeply about the problem , and from speaking with business owners , students and academics , the “ what is ” of the problem is clearly that universities are not developing these soft skills . Instead , most universities still focus on academic skills development . The kind of soft skills lacking are problem solving , innovation , creativity , negotiation and initiative , amongst others . Thus , a gap exists to solve this soft - skills shortage in Mexico . How this gap will be filled requires a mode of thinking that is outside of the current paradigm . Personally , I think this is necessary to break from the traditional mode of thinking that proliferates the educational system here and in many other countries .
My choice of tool to look at this problem is Storytelling . For me , it is a valuable tool because it will aid in helping create a vision that differs from the current reality . The lecture in week 2 mentioned how every great brand has a story that links it to an emotion . Moreover , another Coursera course from the University of Colombia , relating to the future of education , states that traditional ways of thinking about the future of education very limited . In other words , people largely have one - track minds and are decided that the future of all education is technology . The result is that people become narrow minded and are unlikely to shift their thinking and develop innovative ideas . This lack of vision has inspired my choice of Storytelling . To solve my problem related to Mexican education , it is necessary to use Storytelling ’s ability to create a cause . Inspiring people and leading people towards the possibility of breaking from the traditional mould is something that can help solve the problem that exists . Breaking the status quo will be difficult , because I feel that the kind of audience that the story will be told to ( e.g. academics , teachers , business owners , and university deans ) are going to be rather reticent to hear something different . Therefore , how it will be applied will be very important .
The application of this tool to the problem will rely on really highlighting what the core of this problem is . The reality is that universities are not providing what they either claim they are . On the flip side , some simply do not even claim to do work on soft skills . This message is central to the story , however , simply going and telling someone a story of how they are wrong is likely to be met with hostility . I believe it is therefore necessary to tell the story in a way that gets buy - in from these stakeholders . In other words , the story needs to make these people part of the solution and to empower them as design thinkers themselves . Building on the suggestion of the lecture , this is a process of getting them into a mind - set that makes the cause worth fighting for . To give an example , in Mexico there is quite a rigid social hierarchy in which in business it can be risky to question ones superiors . The academic system is not very flexible and titles can bring with them great power , even if the titleholder does not possess the knowledge , ideas or expertise to tackle everyday problems . The consequence of this for applying design thinking , a concept that many academics would consider radical , is that the story told would need to be told in such a way that it empowers these people , rather than alienates them .
Until now , I have not been able to enter and tell the story at the highest level , i.e. to the businesses and the academics . However , on a different level I have already started building a vision amongst peers to create the need for change . My work brings me into contact will all range of academics and professionals in education . Two close contacts of mine are social entrepreneurs and already have
businesses established that work on generating change in Mexico ’s education system . Just last week , I met with both to tell them my story about ‘ what is ’ the current situation in Mexico . At the same time , I got the opportunity to take on board their feedback and use this to adjust any of my potential misconceptions . Moreover , I got them to connect with the vision of change I had , and used this to generate more ideas about potential ways in which to focus the solution more on the people it is trying to help . The storytelling tool was important here , because it resonated with feelings that they had , and I realised how it aligns with their own stories . Thus , I think one of the real benefits of applying this tool was the ability to find consensus and a common cause . However , as mentioned in the course , a common cause will not be enough to generate the change . The real proof of the story telling tool ’s power will be when we use it to go to a higher level .
The application of the tool has taught me valuable lessons about bringing people together . It has shown me there is a good way in which to shape a vision and connect to a process that can generate change . I have no doubt that this will help in inspiring people to focus on the needs of the community and to help make the new product something that really will add value to Mexican students and academics .
If I could do something different , I guess it would be to think more about the story before asking / telling others . While input from others is important , I believe there could be value in really developing my own story first . By doing this , I feel more capable of leading from the front . More than anything , I think next time I would like to actually try using some of the other tools . Mind mapping would be a great supplemental tool that would allow me to work with others to device a people - centred solution . Later on , I can also see a good opportunity to have a learning launch . The ideas I have are early ideas and need development , thus trying out things and seeing what could be learnt will be useful .
To conclude , this was a valuable learning experience . The tool is extremely powerful , and this is obvious in the number of people using this today . Only the other day I saw the head of Starbucks selling the power of storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Andrew Valenzuela"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12118 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection of visualization tools .
Challenge and selection .
I am a student at the University of the Free State , of the degree
in industrial design , during the degree course we address different topics per quarter
with the aim of researching and working on current social needs . Whereas designers
we must propose innovative design alternatives that respond to development needs
from the field of Mexican industry based on research . During the process that
involves research , analysis , problems , and solutions , we must be creative and to be
able to have a better control with the information that we handle of each project to
make work easier .
Within the design process , we carry out field work to get to know our users and know
their activities , environment , problems , possible solutions in if all an ethnographic
work , with interview support tools ,
questionnaires and user observation .
Application .
For the presentation of our projects , it is necessary to communicate what we are
working , many times presenting a lot of text does not help understanding of what we
do for it we support ourselves with visualization tools , where we integrate information
through photographs , images , text , data in graphics , etc . This in turn helps us as
researchers and designers to have an order or organization of the project , all this for
a better flow of understanding of the data that we are acquiring and that the design
process is clearer .
So this helps us understand the issues in our research and provide a more efficient
solution , this by performing an analysis of the visualization of problems and possible
solutions . By giving solutions to the problem found out the job is to express through
sketches or drawings the possible solutions in a that both the professors and
advisers of the university can understand and have the same information that we
want to propose . All this process that we carry out we can integrate the 4 questions
of the process creative , what is it ? What if ? What is surprising ? and what works ?
Perspective and focus .
The display aid and information in any way or form that we represent is very helpful ,
for better execution and workflow . Making language comprehension more
understandable between various people , allowing to share information ,
perspectives , results , and solutions of the work research .
During this course I discovered that you have very important points and descriptions
that we work , in the design process that we carry out at the university . Each one - off
the topics covered by the course will help me to better develop and analyze my
research work not only during the university stay but after being an industrial
designer , being that I am going to work with this design thinking to be able to improve
my perspective of solutions that arrive a develops in my professional life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection of visualization tools .
Challenge and selection .
I am a student at the University of the Free State , of the degree
in industrial design , during the degree course we address different topics per quarter
with the aim of researching and working on current social needs . Whereas designers
we must propose innovative design alternatives that respond to development needs
from the field of Mexican industry based on research . During the process that
involves research , analysis , problems , and solutions , we must be creative and to be
able to have a better control with the information that we handle of each project to
make work easier .
Within the design process , we carry out field work to get to know our users and know
their activities , environment , problems , possible solutions in if all an ethnographic
work , with interview support tools ,
questionnaires and user observation .
Application .
For the presentation of our projects , it is necessary to communicate what we are
working , many times presenting a lot of text does not help understanding of what we
do for it we support ourselves with visualization tools , where we integrate information
through photographs , images , text , data in graphics , etc . This in turn helps us as
researchers and designers to have an order or organization of the project , all this for
a better flow of understanding of the data that we are acquiring and that the design
process is clearer .
So this helps us understand the issues in our research and provide a more efficient
solution , this by performing an analysis of the visualization of problems and possible
solutions . By giving solutions to the problem found out the job is to express through
sketches or drawings the possible solutions in a that both the professors and
advisers of the university can understand and have the same information that we
want to propose . All this process that we carry out we can integrate the 4 questions
of the process creative , what is it ? What if ? What is surprising ? and what works ?
Perspective and focus .
The display aid and information in any way or form that we represent is very helpful ,
for better execution and workflow . Making language comprehension more
understandable between various people , allowing to share information ,
perspectives , results , and solutions of the work research .
During this course I discovered that you have very important points and descriptions
that we work , in the design process that we carry out at the university . Each one - off
the topics covered by the course will help me to better develop and analyze my
research work not only during the university stay but after being an industrial
designer , being that I am going to work with this design thinking to be able to improve
my perspective of solutions that arrive a develops in my professional life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11357 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challange and selection
The tool I would like to select would be the visualisation tool . Visualization basically means imagining things and then bring those ideas in front of the customers in a way that they get the clear idea about it . I believe , visualization is one of the most important tools for design thinking . Visualization not necessarily mean we all need to be artists . Everyody can imagine things in a very creative way . We can imagine the things that are not yet the reality but we can make them the reality by visualizing the things properly and bringing the right ideas to the customers or the stakeholders . I can use different things to deliver my visualized idea to the customers / stake holders . For example i can be using photographs , power point presentations with different symbols , colors , etc . Or i can be using sketches too . Visualisation is a powerful tool since there is no limitation as to what we are capable of imagining and visualizing and we can use many creative ways to deliver those ideas to people . Today , as we are all aware that the world is facing one of the biggest challanges of all the decades , the " covid 19 pandemic " . I would like to use the visualization tool to try and find a solution to fight the pandemic .
Application
I would like to start the process by firstly visualising the ways or ideas through which I can help people fighting this pandemic . One of the solutions could be to create certain drones that are specifically designed to carry some basic medications , grocery items and so on to deliver them to the people to their homes without any human intervention . Since that we all are aware that the whole nation is in the lockdown and many of the poor people are finding it very hard to get their basic things needed for everyday living . And also it is highly necessary that people maintain social distancing for this pandemic to get away as soon as possible . So one can use these drones to deliver the basic necessary items door to door and that way people can stay at their homes . I would like to start the process by going step by step asking questions that were mentioned in the introduction part of the course . I shall start with what if ? I look completely into the present reality and analize the things and collect the data . Like what are the things that people need the most right now and it is getting hard for them to get it . For example there is a high shortage of hand sanitizers and face masks . I shall think of various ideas as to how can these things be made easily available to people especially those living in village areas . I can go and talk to a particual small scale industry and ask them to produce the sanitizers and masks just for the drones to deliver to needy people . Or I could try and contact the start government and ask them for the supply . Moving on to what if ? I shall take all the ideas and collectively call them concepts and make them ready for the next stage that is what wows ? I can consider all the concepts and ask as though why is that particular concept the best idea for the solution to this pandemic . I would like to go through the government since that would be the easiest and most supportive since that I might or might not get approval by any industry to produce things particular for the drones to deliver .
Once I get connected to the government i would like to go on with the drone designs and deliver them to the government people in a manner they can understand it properly . I can first start by making various sketches of the designs by collecting the ideas using various internet sources and make use of the photographs of the already existing drones . Taking the inspiration from the " Good kitchen story " , I believe that just creating the drones alone directly would not get to the root of the solution . As they started by first doing the journey mapping , I shall first have make a group of people who are willing to support and go home to home in certain villages and ask about their genuine problems and needs and list them out . They shall also be having an emotional low feeling to get free assistance from the government organisations . So we shall also make sure that they do n't feel that way by telling them it is okay to get assistance since the whole world is in a trouble right now and not just them . Design thinking is all about considering both emotional connection and functioning and that is what makes it different from the analytical thinking , which does not include considering the emotional connection . So once we have done that we need to get the information from the government as to how much of material they can provide to make the drones and what shall be the budget since the country is also facing high economical and financial crisis . Hence we are considering both , citizens who are to getting the assistance , and the government who are to provide the materials for assistance . Once we are all set with this . I could choose the proper design of the drone considering the various factors such as its load capacity and the items it is going to deliver and the distance it has to travel and the number of drones that we would need so that we can reach as many people as we can and so on . After the proper design is approved I could as well make use of 3d designing tools to make the 3d model of the prototype and then shall move to the actual manufacturing of the prototype . Once the drones are ready and all the materials that need to be transported are ready from the government we shall proceed to deliver them to the needy people and that way it can be a huge relief to the people and they shall peacefully stay at their homes and maintain the social distancing untill the pandemic is gone .
Insight and approach
The things I have learnt from the exersice is how important it is to go step by step patiently to get to the root of solution and have it working properly . Some of the organizations might just skip certain things like brainstorming or journey mapping and it creates a gap between the ones who are providing and the ones who are receiving the help that might lead to various problems such as the citizens might not get fully satisfied with the service . So it is necessary not to skip any of the Steps . The drones , hence , that are built shall continue to deliver the items to various people without any actual human to go out and do the work and can stay safe in their homes . I also get to know about some of the governmental organizations and how they work and interacting with people to know their needs properly will improve the communications skills too . So hence the visualisation tool has found to be very helpful in design thinking to solve such big problems the people are facing .
I would like to use the visualization tool further for many such social problems people are facing , the kind of problems that are human centres . I would like to go with the same tool but in different ways and ideas like using a different approach . I shall not go through the government but shall go through any industrial organizations or work independently entirely . I would choose the same tool since I feel that the process of design thinking basically should start from imagining and visualize the things that do not yet exist in reality but shall be implemented in future by working on it . We get more creative and can unlock the specific part of our brain that is dedicated to creative thinking as well . All these factors would make me reconsider the visualisation tool all over again for the further problems that could be solved using deign thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challange and selection
The tool I would like to select would be the visualisation tool . Visualization basically means imagining things and then bring those ideas in front of the customers in a way that they get the clear idea about it . I believe , visualization is one of the most important tools for design thinking . Visualization not necessarily mean we all need to be artists . Everyody can imagine things in a very creative way . We can imagine the things that are not yet the reality but we can make them the reality by visualizing the things properly and bringing the right ideas to the customers or the stakeholders . I can use different things to deliver my visualized idea to the customers / stake holders . For example i can be using photographs , power point presentations with different symbols , colors , etc . Or i can be using sketches too . Visualisation is a powerful tool since there is no limitation as to what we are capable of imagining and visualizing and we can use many creative ways to deliver those ideas to people . Today , as we are all aware that the world is facing one of the biggest challanges of all the decades , the " covid 19 pandemic " . I would like to use the visualization tool to try and find a solution to fight the pandemic .
Application
I would like to start the process by firstly visualising the ways or ideas through which I can help people fighting this pandemic . One of the solutions could be to create certain drones that are specifically designed to carry some basic medications , grocery items and so on to deliver them to the people to their homes without any human intervention . Since that we all are aware that the whole nation is in the lockdown and many of the poor people are finding it very hard to get their basic things needed for everyday living . And also it is highly necessary that people maintain social distancing for this pandemic to get away as soon as possible . So one can use these drones to deliver the basic necessary items door to door and that way people can stay at their homes . I would like to start the process by going step by step asking questions that were mentioned in the introduction part of the course . I shall start with what if ? I look completely into the present reality and analize the things and collect the data . Like what are the things that people need the most right now and it is getting hard for them to get it . For example there is a high shortage of hand sanitizers and face masks . I shall think of various ideas as to how can these things be made easily available to people especially those living in village areas . I can go and talk to a particual small scale industry and ask them to produce the sanitizers and masks just for the drones to deliver to needy people . Or I could try and contact the start government and ask them for the supply . Moving on to what if ? I shall take all the ideas and collectively call them concepts and make them ready for the next stage that is what wows ? I can consider all the concepts and ask as though why is that particular concept the best idea for the solution to this pandemic . I would like to go through the government since that would be the easiest and most supportive since that I might or might not get approval by any industry to produce things particular for the drones to deliver .
Once I get connected to the government i would like to go on with the drone designs and deliver them to the government people in a manner they can understand it properly . I can first start by making various sketches of the designs by collecting the ideas using various internet sources and make use of the photographs of the already existing drones . Taking the inspiration from the " Good kitchen story " , I believe that just creating the drones alone directly would not get to the root of the solution . As they started by first doing the journey mapping , I shall first have make a group of people who are willing to support and go home to home in certain villages and ask about their genuine problems and needs and list them out . They shall also be having an emotional low feeling to get free assistance from the government organisations . So we shall also make sure that they do n't feel that way by telling them it is okay to get assistance since the whole world is in a trouble right now and not just them . Design thinking is all about considering both emotional connection and functioning and that is what makes it different from the analytical thinking , which does not include considering the emotional connection . So once we have done that we need to get the information from the government as to how much of material they can provide to make the drones and what shall be the budget since the country is also facing high economical and financial crisis . Hence we are considering both , citizens who are to getting the assistance , and the government who are to provide the materials for assistance . Once we are all set with this . I could choose the proper design of the drone considering the various factors such as its load capacity and the items it is going to deliver and the distance it has to travel and the number of drones that we would need so that we can reach as many people as we can and so on . After the proper design is approved I could as well make use of 3d designing tools to make the 3d model of the prototype and then shall move to the actual manufacturing of the prototype . Once the drones are ready and all the materials that need to be transported are ready from the government we shall proceed to deliver them to the needy people and that way it can be a huge relief to the people and they shall peacefully stay at their homes and maintain the social distancing untill the pandemic is gone .
Insight and approach
The things I have learnt from the exersice is how important it is to go step by step patiently to get to the root of solution and have it working properly . Some of the organizations might just skip certain things like brainstorming or journey mapping and it creates a gap between the ones who are providing and the ones who are receiving the help that might lead to various problems such as the citizens might not get fully satisfied with the service . So it is necessary not to skip any of the Steps . The drones , hence , that are built shall continue to deliver the items to various people without any actual human to go out and do the work and can stay safe in their homes . I also get to know about some of the governmental organizations and how they work and interacting with people to know their needs properly will improve the communications skills too . So hence the visualisation tool has found to be very helpful in design thinking to solve such big problems the people are facing .
I would like to use the visualization tool further for many such social problems people are facing , the kind of problems that are human centres . I would like to go with the same tool but in different ways and ideas like using a different approach . I shall not go through the government but shall go through any industrial organizations or work independently entirely . I would choose the same tool since I feel that the process of design thinking basically should start from imagining and visualize the things that do not yet exist in reality but shall be implemented in future by working on it . We get more creative and can unlock the specific part of our brain that is dedicated to creative thinking as well . All these factors would make me reconsider the visualisation tool all over again for the further problems that could be solved using deign thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9411 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I work for a multinational company in IT sector which is primarily focussed on offshore
development and also has a strategic services arm to enable customers to expand their
business globally . I am a part of the latter group therefore , my day to day activities
consist of producing market intelligence reports comprising of geography assessment ,
competitor benchmarking , preparing GTM strategy and taking partial ownership of
execution too whenever needed .
I would like to take this case of a project where I used a design thinking approach
( ofcourse I was not aware of this concept back then ) .
Challenge :
Our client wanted to enter into financial sector in market X for which they had developed
certain hypothesis . They wanted our help to validate the hypothesis .
The practice in our firm for such projects had always been relying on data gathered
through research . However , the challenges in this project were the novelty of the solution
and to define whether the problem which we had sought to solve through it actually did
exist amongst the users or not . There was no precedent to base our assumptions on .
Approach :
We knew that we had to take a very different approach to data collection . We had to use
a primary research technique which would enable us to understand the problem from a
human centered perspective . The useful insights which we were looking for could only
be achieved if we assimilated ourselves into the users journey by understanding their
problems . It had to be a mix of observation , questioning which resulted into useful
insights .
Application :
The design thinking tool that we adopted was mind- mapping which resulted into
personas . We had to first divide the customers into end - users and service providers who
would use it to provide service to then end - users . We interviewed the end - users and
asked the service providers who handle the system to provide inputs as what kind of
features they would like to see in the system .
Insight :
The insights that we acquired were quite remarkable which we could not have gotten
had we chosen to rely on insufficient secondary data or , age - old research techniques such
as questionnaires only . We were able to understand that each persona had a different
need for the same solution which made us devise features accordingly and create
targeted marketing campaigns .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I work for a multinational company in IT sector which is primarily focussed on offshore
development and also has a strategic services arm to enable customers to expand their
business globally . I am a part of the latter group therefore , my day to day activities
consist of producing market intelligence reports comprising of geography assessment ,
competitor benchmarking , preparing GTM strategy and taking partial ownership of
execution too whenever needed .
I would like to take this case of a project where I used a design thinking approach
( ofcourse I was not aware of this concept back then ) .
Challenge :
Our client wanted to enter into financial sector in market X for which they had developed
certain hypothesis . They wanted our help to validate the hypothesis .
The practice in our firm for such projects had always been relying on data gathered
through research . However , the challenges in this project were the novelty of the solution
and to define whether the problem which we had sought to solve through it actually did
exist amongst the users or not . There was no precedent to base our assumptions on .
Approach :
We knew that we had to take a very different approach to data collection . We had to use
a primary research technique which would enable us to understand the problem from a
human centered perspective . The useful insights which we were looking for could only
be achieved if we assimilated ourselves into the users journey by understanding their
problems . It had to be a mix of observation , questioning which resulted into useful
insights .
Application :
The design thinking tool that we adopted was mind- mapping which resulted into
personas . We had to first divide the customers into end - users and service providers who
would use it to provide service to then end - users . We interviewed the end - users and
asked the service providers who handle the system to provide inputs as what kind of
features they would like to see in the system .
Insight :
The insights that we acquired were quite remarkable which we could not have gotten
had we chosen to rely on insufficient secondary data or , age - old research techniques such
as questionnaires only . We were able to understand that each persona had a different
need for the same solution which made us devise features accordingly and create
targeted marketing campaigns .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15287 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
COVID caught everyone by surprise . From the world ’s strongest nations to families with small businesses . The company I work for was not the exception . Without hesitating , our employer quickly sent us all to work from home while they figured things out . The first days were tough for everyone . We all had to make changes to our daily routine and of course our lives . While we were all adjusting to our new life at home , work started to build on top of our desks . Slowly but surely , most of us managed to get back on track . We started sharing our stories of how we were coping with everything . The reason we started doing this was to contribute ideas and suggestions to work as efficiently as we did back at the office . Eventually we realized these storytelling sessions were sort of therapeutic and helped us speak our mind . We all learned from each other and found new or different ways to pick up our pace .
Application
As work progressed , the storytelling sessions happened less often . When it was time for a monthly performance review , we noticed a coworker had lost track and momentum . We would all share words of encouragement and hoped for the best . I felt he needed a pep talk to get his spirit up . I read several articles in newspapers , magazines and social media about families and businesses that managed to overcome this hardship . I saved the ones that had really caught my attention and shared with him . It appears this had the opposite effect .
I decided to check in on him and setup a short video call at the end of the day . We started with small talk about work and then moved on to talk about the articles I shared with him . As the conversation moved along , I realized I heard an echo when paying close attention to him . Echo you would hear in an empty room or house , perhaps ? I then asked about his family and he said his parents were back home in the countryside and that his brother and sister married a few years ago so they lived with their new families . He had no girlfriend or wife , so this meant he lives alone . One of his comments confirmed this .
Insight & Approach
My coworker trusted me with his personal thoughts and said the lockdown and being away from his family made his solitude feel worse . He explained that the storytelling sessions we had at the beginning were some of the few times he would socially interact with others . I had not realized how much he enjoyed participating and how much he benefited from them . At the end of the call , we agreed that we should go back to holding the sessions more often .
You might say that I got this all wrong and did not share one of my stories with my coworker . I learned that in storytelling , the figure of the story is the problem we face ( mental health impacting performance ) and the challenge it represents for individuals and the organization . Most importantly , get everyone to understand how big this problem is and what we can do . Therefore , I decided to share my coworker ’s story with upper management . They were already concerned with his performance , so it was
easy for them to pay attention . This all happened on the second week of September , and with the World Mental Health Day just about a month away , the company decided this was a great opportunity to start an awareness campaign . There was no doubt that others in the company might experience similar situations and we all understood the importance of mental health education in the company . I am happy to say this initiative is currently under discussion so it can be carried out yearly moving forward . Not only will the company raise awareness and promote mental health education , but it will also start advocacy against social stigma . My coworker and others with similar situations will benefit from this initiative by helping them improve their wellbeing and performance as we continue to work from home . It will most definitely impact their life and not just work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
COVID caught everyone by surprise . From the world ’s strongest nations to families with small businesses . The company I work for was not the exception . Without hesitating , our employer quickly sent us all to work from home while they figured things out . The first days were tough for everyone . We all had to make changes to our daily routine and of course our lives . While we were all adjusting to our new life at home , work started to build on top of our desks . Slowly but surely , most of us managed to get back on track . We started sharing our stories of how we were coping with everything . The reason we started doing this was to contribute ideas and suggestions to work as efficiently as we did back at the office . Eventually we realized these storytelling sessions were sort of therapeutic and helped us speak our mind . We all learned from each other and found new or different ways to pick up our pace .
Application
As work progressed , the storytelling sessions happened less often . When it was time for a monthly performance review , we noticed a coworker had lost track and momentum . We would all share words of encouragement and hoped for the best . I felt he needed a pep talk to get his spirit up . I read several articles in newspapers , magazines and social media about families and businesses that managed to overcome this hardship . I saved the ones that had really caught my attention and shared with him . It appears this had the opposite effect .
I decided to check in on him and setup a short video call at the end of the day . We started with small talk about work and then moved on to talk about the articles I shared with him . As the conversation moved along , I realized I heard an echo when paying close attention to him . Echo you would hear in an empty room or house , perhaps ? I then asked about his family and he said his parents were back home in the countryside and that his brother and sister married a few years ago so they lived with their new families . He had no girlfriend or wife , so this meant he lives alone . One of his comments confirmed this .
Insight & Approach
My coworker trusted me with his personal thoughts and said the lockdown and being away from his family made his solitude feel worse . He explained that the storytelling sessions we had at the beginning were some of the few times he would socially interact with others . I had not realized how much he enjoyed participating and how much he benefited from them . At the end of the call , we agreed that we should go back to holding the sessions more often .
You might say that I got this all wrong and did not share one of my stories with my coworker . I learned that in storytelling , the figure of the story is the problem we face ( mental health impacting performance ) and the challenge it represents for individuals and the organization . Most importantly , get everyone to understand how big this problem is and what we can do . Therefore , I decided to share my coworker ’s story with upper management . They were already concerned with his performance , so it was
easy for them to pay attention . This all happened on the second week of September , and with the World Mental Health Day just about a month away , the company decided this was a great opportunity to start an awareness campaign . There was no doubt that others in the company might experience similar situations and we all understood the importance of mental health education in the company . I am happy to say this initiative is currently under discussion so it can be carried out yearly moving forward . Not only will the company raise awareness and promote mental health education , but it will also start advocacy against social stigma . My coworker and others with similar situations will benefit from this initiative by helping them improve their wellbeing and performance as we continue to work from home . It will most definitely impact their life and not just work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19612 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Coursera ’s Design Thinking for Innovation course reflection .
Challenge
The last 15 years of my life I ’ve been a business intelligence IT professional . From administering and developing databases , reports and ETL process to developing some windows applications when it was necessary . Most of the time , the work came to me by people in the business areas with specific needs , where , by the most part , I knew how to solve the problem or where to look and learn the solution they required . I had the need to innovate in many times but it was all inside the scope of my profession and knowledge , like in an eggshell . Inside the egg I was a champion .
In January of this year I was offered a change in my professional career , I was offered to become the data analyst for the Department of Innovation for the biggest and most important bank in my country . I wanted a career change and this was a great opportunity to grow professionally , so I took the challenge . And challenge it has been . You see , by taking this new position I was braking out of my eggshell , leaving my championship . In the innovation department we need to search for new and better ways to do processes and technology , very interesting stuff , but it means that I now have to come up with ideas and solutions to problems that , not only I do n’t have , but do n’t know if they exist . My boss saw me struggling trying to see where and how to do this new and different job and suggested me to take a course in Design Thinking , a peer recommended this one , and here I am outside the egg .
Selection
In this course I have learned many things , but the one that shocked me the most was the visualization tool . It shocked me because I ’ve always draw a lot , not necessarily well , but often you could see more drawings in the pages of my notebooks than information related to the meetings I used the pages for . Many times I struggle to visualized their problems or explain to others my suggestions , and after the course ’s introduction of the tool , I started remembering a good friend of mine , to whom I have great admiration , that always draws his explanation when is given them , helping one understand visually what he ’s saying . So I decided to use the visualization tool more often and — no pun intended — see the results .
Application
Recently I was assigned a proof of concept project in which I have been working a lot to come up with a design that ’s affordable and provides the necessary information for us to learn from it . I have spent many hours writing and re - writing the concept and the many path it can take trying to find the best scenario to test . When I decided to start drawing the ideas , no words , just the drawings , I started to see different options and relations between them . Another big improvement this tool gave me was and improved ability to communicate to my peers these ideas . I often prepared a report describing the concept , pros and cons , and notes taken from others in the team so we can better collaborate with each other . But in the last project I added my drawings which showed the clients journey through the process and where , in that process was our new concept idea being used . It sounds very simple , I know , but it did help for others to better understand the problem we wanted to solve and how we proposed to solve it .
Insight
By using the visualization tool and adding drawings of how I saw the concept I learn a lot about how to better express my mind and share the knowledge in a very simple way . Now I see the concept of visualizing as a common language between brains , some kind of communication bridge that I can use to better communicate and collaborate with others . Thanks to the course of Design Thinking , this simple tool that in some way I had known for all my life but never used in this way , now became part of my list of skills . I ’m a better professional thanks to adding that tool to my tool belt .
Approach
One thing I ’ll try to do the next time is to invite whoever I ’m working with to use the tool to explain to me what they need me to understand . Show them the benefits of the tool so they can better express their needs and also helping myself in the process . Another important step I need to do is to learn the other tools taught in the course . There ’s so many other ways to accomplish innovation that I did n’t know about . It shows me the need to develop some kind of plan to analyses which of those tools I could be using for my next task so I can learn more about them and use them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Coursera ’s Design Thinking for Innovation course reflection .
Challenge
The last 15 years of my life I ’ve been a business intelligence IT professional . From administering and developing databases , reports and ETL process to developing some windows applications when it was necessary . Most of the time , the work came to me by people in the business areas with specific needs , where , by the most part , I knew how to solve the problem or where to look and learn the solution they required . I had the need to innovate in many times but it was all inside the scope of my profession and knowledge , like in an eggshell . Inside the egg I was a champion .
In January of this year I was offered a change in my professional career , I was offered to become the data analyst for the Department of Innovation for the biggest and most important bank in my country . I wanted a career change and this was a great opportunity to grow professionally , so I took the challenge . And challenge it has been . You see , by taking this new position I was braking out of my eggshell , leaving my championship . In the innovation department we need to search for new and better ways to do processes and technology , very interesting stuff , but it means that I now have to come up with ideas and solutions to problems that , not only I do n’t have , but do n’t know if they exist . My boss saw me struggling trying to see where and how to do this new and different job and suggested me to take a course in Design Thinking , a peer recommended this one , and here I am outside the egg .
Selection
In this course I have learned many things , but the one that shocked me the most was the visualization tool . It shocked me because I ’ve always draw a lot , not necessarily well , but often you could see more drawings in the pages of my notebooks than information related to the meetings I used the pages for . Many times I struggle to visualized their problems or explain to others my suggestions , and after the course ’s introduction of the tool , I started remembering a good friend of mine , to whom I have great admiration , that always draws his explanation when is given them , helping one understand visually what he ’s saying . So I decided to use the visualization tool more often and — no pun intended — see the results .
Application
Recently I was assigned a proof of concept project in which I have been working a lot to come up with a design that ’s affordable and provides the necessary information for us to learn from it . I have spent many hours writing and re - writing the concept and the many path it can take trying to find the best scenario to test . When I decided to start drawing the ideas , no words , just the drawings , I started to see different options and relations between them . Another big improvement this tool gave me was and improved ability to communicate to my peers these ideas . I often prepared a report describing the concept , pros and cons , and notes taken from others in the team so we can better collaborate with each other . But in the last project I added my drawings which showed the clients journey through the process and where , in that process was our new concept idea being used . It sounds very simple , I know , but it did help for others to better understand the problem we wanted to solve and how we proposed to solve it .
Insight
By using the visualization tool and adding drawings of how I saw the concept I learn a lot about how to better express my mind and share the knowledge in a very simple way . Now I see the concept of visualizing as a common language between brains , some kind of communication bridge that I can use to better communicate and collaborate with others . Thanks to the course of Design Thinking , this simple tool that in some way I had known for all my life but never used in this way , now became part of my list of skills . I ’m a better professional thanks to adding that tool to my tool belt .
Approach
One thing I ’ll try to do the next time is to invite whoever I ’m working with to use the tool to explain to me what they need me to understand . Show them the benefits of the tool so they can better express their needs and also helping myself in the process . Another important step I need to do is to learn the other tools taught in the course . There ’s so many other ways to accomplish innovation that I did n’t know about . It shows me the need to develop some kind of plan to analyses which of those tools I could be using for my next task so I can learn more about them and use them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18446 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge
A long time ago there was a problem in a soccer team that I use to lead , no matter
how hard we tried we never get work well together to win the games . Despites we
had great players with amazing skills , most of us coudn’t understand the role we
have to play on the field . Half of them tried to play at zones that they did n’t behove ,
leaving their zones uncovered . At the same time , there was two players that did n’t
play the role that best fits their habilites , making troubles between the team .
Finally , the fact of losing games triggered on the players whose motivation was on
the ground , making impossible the synergy to win games and championships .
Selection
The tool I chose to fix the team ’s course was the visualization , learned at the last
sesion of the course Desing Thinking for Innovation , because it allowed me to show
graphically the role that each player was able to perform , avoiding distortions that
can be generated when the cognitive process of each of them starts to get in .
Application
To carry out my mission , first I analized each one of the habilities , preferences and
personalities of my players , so , I enlisted the different roles which are played on the
field and I describe the functions of each role . After that I delimited the several areas
of the field and I assigned a role to each player to serve in that space to be in .
Finally , I matched up all the valuables and assigned each player with his role field
zone and function that had to play .
To synthesize this information and make it more pleasant for everybody for
understanding , I decided to put in schematics . This could be visualized clear and
simple on the field the roles of the players , such as the areas that have to serve .
Coupled with this I make another schematic that was given personally to each player ,
in this schematic was shown the photo of each of them , their role , the area that have
to serve on the field and the functions that have to play . In addition to this and as a
way of feedback I gave them some graphics of their playing time , performance , goals
score , goal assists , among others . The graphics include a histogram , two pie chart ,
a scatter plot and a pictogram .
Insight
One shared and explained the schematics , we played a game that weekend , the
changes was notorius . Each player showed more motivation and improved their
function , the team acted with synergy , there was a fellowship enviroment and a lot
of laughs . Later , during the sesion , the players increase exponentially , they managed
to focus their great skills to achieve the common goal , there was not doubts or intern
conflicts , instead some of the players had the conffidence to express their ideas and
propouse strategies to improve the team skills ; including the two players that wanted
to play in different roles had the opportunity to do it . In addition , a rotation of roles
was achieved during the game , in which one player left his area to joining the attack ,
but in turn another of the players replased him for the duration of the play , to finally
turn back to their original positions .
On that season , we made it to the final game and thaks to the sum of our efforts and
the right canalization of the individual skills of each player , we achieved to win the
championship .
Approach
I considered that the tool I use was the most successful , because I had a very diverse
team of players , with different goals and life approaches , therefore it was going to
be very difficult to explain the same idea to every one and quite possibly it was going
to generate a distortion during the process . Thus , the visualization tool , helped me
to unify everything I wanted to express in such a way that it was quick and easy to
say and was also so forcefull to be well reflected in each player .
I´m very satisfaced with the results and I think that the change what notorius , the
only thing I would change the next time , it would be to put in acction this tool from
the begining , because it took me more than half a season to make my players collate
and focus their efforts to reach the common goal .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge
A long time ago there was a problem in a soccer team that I use to lead , no matter
how hard we tried we never get work well together to win the games . Despites we
had great players with amazing skills , most of us coudn’t understand the role we
have to play on the field . Half of them tried to play at zones that they did n’t behove ,
leaving their zones uncovered . At the same time , there was two players that did n’t
play the role that best fits their habilites , making troubles between the team .
Finally , the fact of losing games triggered on the players whose motivation was on
the ground , making impossible the synergy to win games and championships .
Selection
The tool I chose to fix the team ’s course was the visualization , learned at the last
sesion of the course Desing Thinking for Innovation , because it allowed me to show
graphically the role that each player was able to perform , avoiding distortions that
can be generated when the cognitive process of each of them starts to get in .
Application
To carry out my mission , first I analized each one of the habilities , preferences and
personalities of my players , so , I enlisted the different roles which are played on the
field and I describe the functions of each role . After that I delimited the several areas
of the field and I assigned a role to each player to serve in that space to be in .
Finally , I matched up all the valuables and assigned each player with his role field
zone and function that had to play .
To synthesize this information and make it more pleasant for everybody for
understanding , I decided to put in schematics . This could be visualized clear and
simple on the field the roles of the players , such as the areas that have to serve .
Coupled with this I make another schematic that was given personally to each player ,
in this schematic was shown the photo of each of them , their role , the area that have
to serve on the field and the functions that have to play . In addition to this and as a
way of feedback I gave them some graphics of their playing time , performance , goals
score , goal assists , among others . The graphics include a histogram , two pie chart ,
a scatter plot and a pictogram .
Insight
One shared and explained the schematics , we played a game that weekend , the
changes was notorius . Each player showed more motivation and improved their
function , the team acted with synergy , there was a fellowship enviroment and a lot
of laughs . Later , during the sesion , the players increase exponentially , they managed
to focus their great skills to achieve the common goal , there was not doubts or intern
conflicts , instead some of the players had the conffidence to express their ideas and
propouse strategies to improve the team skills ; including the two players that wanted
to play in different roles had the opportunity to do it . In addition , a rotation of roles
was achieved during the game , in which one player left his area to joining the attack ,
but in turn another of the players replased him for the duration of the play , to finally
turn back to their original positions .
On that season , we made it to the final game and thaks to the sum of our efforts and
the right canalization of the individual skills of each player , we achieved to win the
championship .
Approach
I considered that the tool I use was the most successful , because I had a very diverse
team of players , with different goals and life approaches , therefore it was going to
be very difficult to explain the same idea to every one and quite possibly it was going
to generate a distortion during the process . Thus , the visualization tool , helped me
to unify everything I wanted to express in such a way that it was quick and easy to
say and was also so forcefull to be well reflected in each player .
I´m very satisfaced with the results and I think that the change what notorius , the
only thing I would change the next time , it would be to put in acction this tool from
the begining , because it took me more than half a season to make my players collate
and focus their efforts to reach the common goal .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11501 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Method
Challenge
Being a part of a robotics team that has taken part in several competitions all across
the world , however we never manage to come to a common consensus as to what
should be the right way to go about solving a mission ( challenge on game field ) . In
spite of knowing each other for several years , we still have arguments when it comes to
developing mechanisms and finding the most efficient way in solving a mission . The
competition was due in a month and we had not figured out a final mechanism and
were constantly debating which one should be used ( based on assumptions ) for one of
the highest scoring mission of the game .
Selection
As a team , we have already gone through some serious brainstorming sessions and
have come up with a multitude of ideas but there have been constant arguments about
which one should be used . To solve this problem , I suggested the method of a learning
launch , where in we first try out a few ideas in the upcoming practice matches and
based on the outcome , decide what could be altered to improve the results . In more
common words , learning launch meant to perform a quick test to see what works and
what does n’t and how it could be changed .
Application
At the first practice match , one of the most looked after idea failed to prove it ’s worth .
Everyone in the team was disheartened with the way the idea had failed . All our
assumptions on its efficiency were put to rest when it failed to match the objective it
was made for .
A few days later at our second practice match , the robot was fitted with the second
mechanism , that was further improved with previous learnings . This time around , the
mechanism did work the way it was intended to with a few hiccups here and there .
With some more tweaks we finally had faith in the mechanism .
Insight
By applying the learning launch tool to check the efficiency of mechanisms , we were
able to test it out in a simulation ( practice match ) to see how it faired . The initial
assumptions about one of the mechanisms being the ideal were put to rest when it
failed the work as intended . The practice matches helped us see what was going wrong
and it gave us an advantage to work on the mechanism and develop it further . Moving
forward , for future competitions , the learning launch method will prove useful when
such debates arise .
Approach
Given that our team was several years old but still struggled to find ways to come to a
conclusion , the learning launch method is now a quintessential part of our
development for future events . Future challenges should reflect upon the past and how
we came to a conclusion by testing assumptions in the real world and not just as
hypothetical theories and scenarios .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Method
Challenge
Being a part of a robotics team that has taken part in several competitions all across
the world , however we never manage to come to a common consensus as to what
should be the right way to go about solving a mission ( challenge on game field ) . In
spite of knowing each other for several years , we still have arguments when it comes to
developing mechanisms and finding the most efficient way in solving a mission . The
competition was due in a month and we had not figured out a final mechanism and
were constantly debating which one should be used ( based on assumptions ) for one of
the highest scoring mission of the game .
Selection
As a team , we have already gone through some serious brainstorming sessions and
have come up with a multitude of ideas but there have been constant arguments about
which one should be used . To solve this problem , I suggested the method of a learning
launch , where in we first try out a few ideas in the upcoming practice matches and
based on the outcome , decide what could be altered to improve the results . In more
common words , learning launch meant to perform a quick test to see what works and
what does n’t and how it could be changed .
Application
At the first practice match , one of the most looked after idea failed to prove it ’s worth .
Everyone in the team was disheartened with the way the idea had failed . All our
assumptions on its efficiency were put to rest when it failed to match the objective it
was made for .
A few days later at our second practice match , the robot was fitted with the second
mechanism , that was further improved with previous learnings . This time around , the
mechanism did work the way it was intended to with a few hiccups here and there .
With some more tweaks we finally had faith in the mechanism .
Insight
By applying the learning launch tool to check the efficiency of mechanisms , we were
able to test it out in a simulation ( practice match ) to see how it faired . The initial
assumptions about one of the mechanisms being the ideal were put to rest when it
failed the work as intended . The practice matches helped us see what was going wrong
and it gave us an advantage to work on the mechanism and develop it further . Moving
forward , for future competitions , the learning launch method will prove useful when
such debates arise .
Approach
Given that our team was several years old but still struggled to find ways to come to a
conclusion , the learning launch method is now a quintessential part of our
development for future events . Future challenges should reflect upon the past and how
we came to a conclusion by testing assumptions in the real world and not just as
hypothetical theories and scenarios .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11873 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – using Mind Mapping to write essays
Challenge
My son absolutely hates homework . He especially dislikes writing assignments that require
multiple paragraphs , including an introduction , a stated claim , an attention grabbing sentence and finally a conclusion . These are daunting assignments that can sometimes be so overwhelming that he simply ca n’t get started . I cringed when he came to me as I was working from home in the middle of the afternoon . I was deep into my most productive hour , but he was in tears because he had five paragraphs to write by the end of the night . He was clearly freaking out . He had to write an essay on a book he had read . My son is a great reader and can devour hundreds of pages in a single sitting , especially if they are interesting to him . However , at the end of the day , he has no idea what to write about and needed some help getting started on the first sentence .
Selection
The tool I used to solve this problem was mind mapping to identify patterns and insights . As I
reflect on this technique , I shared with my son that this is something I was lucky enough to learn in high school by a very good teacher . I had also hated essays too when I was his age and felt overwhelmed throughout my early teenage years whenever I had to write one . This very good high school English teacher of mine , perhaps unknowingly , taught me the mind mapping technique and probably changed my life as far as writing is concerned .
Application
This is how I used the tool : With every book there are basic details that are usually common ,
so I asked my son about the book he had read . I asked about the setting , the time period , the main characters et cetera . I asked lots of questions and he answered . For each answer he gave , I helped him summarize it into one sentence , and I wrote what he said verbatim on an index card . After each note was written I put the card in a discard pile and started fresh with a new card for the next sentence . I gathered details about each character , situations in the book , key aspects of the plot , et cetera . After just a few minutes , I could tell my son had really enjoyed this book ! The details and plot twists and turns were all recorded on the note cards ; all notes were his words , not mine . Before long we had a pretty good size deck of note cards , and not once did we focus on what the first sentence was going to be .
Insight
Finally , after about 45 minutes of good conversation , my son noticed the pile of cards . He
looked at me with curiosity as to what I was going to do with them . I told him that he actually had just wrote his essay and he looked at me in disbelief . I then shuffled the cards and began reading a few of them out loud . We both read together and then began to sort them to try and find a common theme . We eventually realized that he clearly had a favorite part to the book that he really enjoyed , so we focused on that part . We then arranged the card to an introduction , setting , theme , main characters , plot , and analysis . I split the cards into 5 sections representing the five paragraphs his essay had to be in length . We added more cards to expand the details in each paragraph . When we finally felt like we were done , we arranged the cards in order according to an introduction , 3 main ideas , and a conclusion . The last step was to copy the
sentences on the cards into a word document , spell check and turn in , we were done in less than 2 hours – he is getting really good at typing !
Approach
I think this technique worked very well for me in high school on through college and even
today . One thing I tend to do differently is to skip the step of using physical note cards . This can easily be done directly on the word document since moving sentences around are as easy as cut and paste . However , for some people skipping the notecards might not be as helpful as having the physical cards spread out on a table , but the fact is one just may not have that many notecards available . It is good to have a backup plan and be versatile in your technique . I ’m glad I could pass this skill on to my son , I have noticed his anxiety in English class is reduced and I am able to get more done at work by investing in teaching my son to use this valuable technique .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – using Mind Mapping to write essays
Challenge
My son absolutely hates homework . He especially dislikes writing assignments that require
multiple paragraphs , including an introduction , a stated claim , an attention grabbing sentence and finally a conclusion . These are daunting assignments that can sometimes be so overwhelming that he simply ca n’t get started . I cringed when he came to me as I was working from home in the middle of the afternoon . I was deep into my most productive hour , but he was in tears because he had five paragraphs to write by the end of the night . He was clearly freaking out . He had to write an essay on a book he had read . My son is a great reader and can devour hundreds of pages in a single sitting , especially if they are interesting to him . However , at the end of the day , he has no idea what to write about and needed some help getting started on the first sentence .
Selection
The tool I used to solve this problem was mind mapping to identify patterns and insights . As I
reflect on this technique , I shared with my son that this is something I was lucky enough to learn in high school by a very good teacher . I had also hated essays too when I was his age and felt overwhelmed throughout my early teenage years whenever I had to write one . This very good high school English teacher of mine , perhaps unknowingly , taught me the mind mapping technique and probably changed my life as far as writing is concerned .
Application
This is how I used the tool : With every book there are basic details that are usually common ,
so I asked my son about the book he had read . I asked about the setting , the time period , the main characters et cetera . I asked lots of questions and he answered . For each answer he gave , I helped him summarize it into one sentence , and I wrote what he said verbatim on an index card . After each note was written I put the card in a discard pile and started fresh with a new card for the next sentence . I gathered details about each character , situations in the book , key aspects of the plot , et cetera . After just a few minutes , I could tell my son had really enjoyed this book ! The details and plot twists and turns were all recorded on the note cards ; all notes were his words , not mine . Before long we had a pretty good size deck of note cards , and not once did we focus on what the first sentence was going to be .
Insight
Finally , after about 45 minutes of good conversation , my son noticed the pile of cards . He
looked at me with curiosity as to what I was going to do with them . I told him that he actually had just wrote his essay and he looked at me in disbelief . I then shuffled the cards and began reading a few of them out loud . We both read together and then began to sort them to try and find a common theme . We eventually realized that he clearly had a favorite part to the book that he really enjoyed , so we focused on that part . We then arranged the card to an introduction , setting , theme , main characters , plot , and analysis . I split the cards into 5 sections representing the five paragraphs his essay had to be in length . We added more cards to expand the details in each paragraph . When we finally felt like we were done , we arranged the cards in order according to an introduction , 3 main ideas , and a conclusion . The last step was to copy the
sentences on the cards into a word document , spell check and turn in , we were done in less than 2 hours – he is getting really good at typing !
Approach
I think this technique worked very well for me in high school on through college and even
today . One thing I tend to do differently is to skip the step of using physical note cards . This can easily be done directly on the word document since moving sentences around are as easy as cut and paste . However , for some people skipping the notecards might not be as helpful as having the physical cards spread out on a table , but the fact is one just may not have that many notecards available . It is good to have a backup plan and be versatile in your technique . I ’m glad I could pass this skill on to my son , I have noticed his anxiety in English class is reduced and I am able to get more done at work by investing in teaching my son to use this valuable technique .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9795 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or
Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology
innovations to modernize their mission or the delivery of their services to their customer , which may
be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope ,
boundaries , key elements , and relationships between elements to consider when identifying pain
points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders
who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts
and internal processes that enable the organization to provide the service . The template I often start
with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups ,
and other entities that may add constraints to how the organization operates . The straw man
graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a
high - level process flow with swim lanes for different stakeholders , or another format . For the
activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic
that they can write on directly , or use sticky notes to make comments . I give them two - three
questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key
insights do you have about the relationships between the entities in your problem space ? I give
them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and
new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights
and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump
starts the conversation for them . They can quickly identify where they are in the graphic – or if they
are missing – and can more quickly gain new insights about relationships between key entities
instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a
series of design thinking activities . Then the revised graphic that incorporates their combined
feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or
Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology
innovations to modernize their mission or the delivery of their services to their customer , which may
be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope ,
boundaries , key elements , and relationships between elements to consider when identifying pain
points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders
who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts
and internal processes that enable the organization to provide the service . The template I often start
with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups ,
and other entities that may add constraints to how the organization operates . The straw man
graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a
high - level process flow with swim lanes for different stakeholders , or another format . For the
activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic
that they can write on directly , or use sticky notes to make comments . I give them two - three
questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key
insights do you have about the relationships between the entities in your problem space ? I give
them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and
new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights
and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump
starts the conversation for them . They can quickly identify where they are in the graphic – or if they
are missing – and can more quickly gain new insights about relationships between key entities
instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a
series of design thinking activities . Then the revised graphic that incorporates their combined
feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10035 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example – Process change – Storytelling
Challenge & Selection . There is guy who works as a Talent acquisition professional in a multinational organization , his day to day activity revolves around interacting with different level of professionals , He get involved into the process of human resource starting from recruitment till separation . He regularly meets with different stakeholders like hiring managers , head of departments , chief officers of my company also with the representative of recruitment agencies . But , why are we discussing about a day to day life of an employee , any clue ? Well , to answer your question this is the story of mine where I tried to show a glimpse of how my days looks like any fine day . Meeting with various stakeholders require some data , bullets or facts to present or to provide them update on day to day activities , SLA , projections , selections , forecasting and many more data and figures . And here I use the method of Storytelling - Storytelling is an art as well as science and it helps us presenting any data or facts in an interesting way . Application : I will tell you an incident of one fine day . There was a product presentation , which was related to my job area mainly related to some automation . However , employees in my organization were very skeptical about change in process and most of them were having fixed mindset . Recently we been through the example or story of George and Geoff which was based on Fixed and growth mindset . George was running a very successful product / project in one department since very long , he was known for his performance and deliverables , however when he was transferred into another department with pay raise and additional responsibilities , somehow , he was not able to show his charisma because of his fixed mindset . On the other hand , Geoff came with Growth mindset , he developed customer empathy , detected multiple hidden growth opportunities , managed risk , placed small bets and ultimately , he succeeded in the new situation . Similarly , I presented this story to the people of fixed mindset of my organization and tried helping them in understanding about the benefit of automation tool at workplace . I was able to put my points in very simple way with some of other example and hence most of the decision makers were convinced with my idea and they decided to go for that product . Insight & Approach : Some of the key points I kept in mind about storytelling or I would say I divided my story in 5 steps which are explained below . 1st part was exposition – exposition or ( Purpose and origin of data ) I was able to gather some key data to represent on what we were missing by not having that product in our company . For example – disadvantage of not having proper workflow to performance tracking tool , competitor ’s analysis and scope of improvements .
2nd part was Rising action – ( Build excitement about finding , generate of introduce conflict ) Rising action is one of the most crucial part of storytelling , this the moment where we try to show the impact of not having target product or services , in other word creating strong need or call for an action moment . Hence as an action point I pitch about a product which might help in such scenario .
3rd Part was Climax – ( Key finding to be remembered and acted on ) This part always reminds me of a movie trailer and trust me , movies are one of the finest ways of storytelling which has all mentioned points here . Back to my product – here I bought some case studies of different tools and tried comparing them with the example and some real time user stories and showed them importance and unique feature about that product which was game changing or revolutionary as per that scenario .
4th part was Falling action – ( more detail , context , interpretation ) well here comes the pricing part of any product or services , actuals , limitations , terms and conditions etc . Since I was able to cover above three pointers very well , my audience were very convinced to go for that product and I was able to convince FIXED mindset managers to for a product which was true value add to the organization .
5th & Final part was Resolution – ( Key result , importance , action ) here is the call for an action , every story has it end and this is the moment where key findings / results , importance of my product was considered as one of necessary tool to have and everyone in the room were convinced to with the idea or product and the way of presenting it too .
Here comes to end of the story which started from a busy day which used to end - up late at hours , because of manual data entry and reporting work , which is now changed to automation . Today because of I was able to convince decision makers and brought change into the manual process , I get time to put my efforts in creative & innovative thinking , learning more about growth factor and leading a successful department . Thank you very much Mohinder Kumar LinkedIn - https://www.linkedin.com/in/michael16
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohinder Kumar
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.linkedin.com/in/michael16
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example – Process change – Storytelling
Challenge & Selection . There is guy who works as a Talent acquisition professional in a multinational organization , his day to day activity revolves around interacting with different level of professionals , He get involved into the process of human resource starting from recruitment till separation . He regularly meets with different stakeholders like hiring managers , head of departments , chief officers of my company also with the representative of recruitment agencies . But , why are we discussing about a day to day life of an employee , any clue ? Well , to answer your question this is the story of mine where I tried to show a glimpse of how my days looks like any fine day . Meeting with various stakeholders require some data , bullets or facts to present or to provide them update on day to day activities , SLA , projections , selections , forecasting and many more data and figures . And here I use the method of Storytelling - Storytelling is an art as well as science and it helps us presenting any data or facts in an interesting way . Application : I will tell you an incident of one fine day . There was a product presentation , which was related to my job area mainly related to some automation . However , employees in my organization were very skeptical about change in process and most of them were having fixed mindset . Recently we been through the example or story of George and Geoff which was based on Fixed and growth mindset . George was running a very successful product / project in one department since very long , he was known for his performance and deliverables , however when he was transferred into another department with pay raise and additional responsibilities , somehow , he was not able to show his charisma because of his fixed mindset . On the other hand , Geoff came with Growth mindset , he developed customer empathy , detected multiple hidden growth opportunities , managed risk , placed small bets and ultimately , he succeeded in the new situation . Similarly , I presented this story to the people of fixed mindset of my organization and tried helping them in understanding about the benefit of automation tool at workplace . I was able to put my points in very simple way with some of other example and hence most of the decision makers were convinced with my idea and they decided to go for that product . Insight & Approach : Some of the key points I kept in mind about storytelling or I would say I divided my story in 5 steps which are explained below . 1st part was exposition – exposition or ( Purpose and origin of data ) I was able to gather some key data to represent on what we were missing by not having that product in our company . For example – disadvantage of not having proper workflow to performance tracking tool , competitor ’s analysis and scope of improvements .
2nd part was Rising action – ( Build excitement about finding , generate of introduce conflict ) Rising action is one of the most crucial part of storytelling , this the moment where we try to show the impact of not having target product or services , in other word creating strong need or call for an action moment . Hence as an action point I pitch about a product which might help in such scenario .
3rd Part was Climax – ( Key finding to be remembered and acted on ) This part always reminds me of a movie trailer and trust me , movies are one of the finest ways of storytelling which has all mentioned points here . Back to my product – here I bought some case studies of different tools and tried comparing them with the example and some real time user stories and showed them importance and unique feature about that product which was game changing or revolutionary as per that scenario .
4th part was Falling action – ( more detail , context , interpretation ) well here comes the pricing part of any product or services , actuals , limitations , terms and conditions etc . Since I was able to cover above three pointers very well , my audience were very convinced to go for that product and I was able to convince FIXED mindset managers to for a product which was true value add to the organization .
5th & Final part was Resolution – ( Key result , importance , action ) here is the call for an action , every story has it end and this is the moment where key findings / results , importance of my product was considered as one of necessary tool to have and everyone in the room were convinced to with the idea or product and the way of presenting it too .
Here comes to end of the story which started from a busy day which used to end - up late at hours , because of manual data entry and reporting work , which is now changed to automation . Today because of I was able to convince decision makers and brought change into the manual process , I get time to put my efforts in creative & innovative thinking , learning more about growth factor and leading a successful department . Thank you very much Mohinder Kumar LinkedIn - https://www.linkedin.com/in/michael16
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohinder Kumar"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.linkedin.com/in/michael16"
],
"USERNAME": []
} | 6853 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling has always been my key strength on daily life and things related to my work / business . I study communication in both my undergraduate and postgraduate studies . Therefore , playing with words to influence people is what I mainly learned . As a concept , storytelling means that every problem and phenomenon can be personalised to make it more comprehendible to the listeners or audiences .
In this assignment , I am going to use my experience as a Public Outreach Officer as an example . That time , I worked at one of business associations in Indonesia , whose focus is to advocate policy reform in services - related sectors so that key players in services industry could thrive and develop their businesses . During my working days , I usually met high - level policy makers from government institutions and agencies ( especially the Ministry of Trade and the Ministry for Economic Affairs ) to communicate what business sectors face and what needs to be changed . Storytelling allows me to communicate well because it can be used on case - by - case context or general one . Besides , when those policy makers are tired of listening to figures and numbers , storytelling gives different perspective to them , frequently the refreshing ones .
Application
When I talked to the policy makers , I put aside facts , figures , and numbers in the first place . Instead , I start by telling them what big players in services industry , such as Accenture , PwC , and MAERSK ( they were my clients ) , face in the current policy environment . I build my story by focusing on what is , what if , and what works .
In what is , I tell the policy makers how my clients ’ business as usual are interrupted by the inefficiency of policy , in particular due to the fact that policies in national level are often different to policies in regional , provincial , and local level . Shortly , it is not synchronised . My points are also supported when I show the policy makers a three- minute video , which consists of key leaders of services industries speak up about current problems they face and reform they wish to have in Indonesia . In what if , I propose how my clients want the policies to be revised so that they can face certainty in policy environment , which might increase their stakeholders ’ and shareholders ’ confidence in investing more projects in Indonesia . I focus on the quick wins and low- hanging fruits , which are attainable as easy as taking three simple steps . I know that the policy makers are very busy dealing with various problems of various sectors , so in order to motivate them to promote policy reform I need to keep things short and simple . For example , I compare Indonesia with Singapore in terms of tax policy and business climate . I tell and show them potential loss if my clients move various divisions of their operation to Singapore and show them potential gain if my clients invest more in Indonesia . In this context , I personalise numbers into stories . The use of compare and contrast is proven effective . In what works , this is what actually works . By telling them stories , they are keen to revisit current policies and invite my clients to have face - to - face meetings .
Insight & Approach
Winning the policy makers ’ attention is one thing . Having them to act upon my stories by inviting my clients for a meeting is exceptional . It ascertains my points that stories touch people ’s right brain , which means it touches their creativity aspect . Basically , people want to be pictured as creative , agile , flexible , and supporting good cause . In my case , supporting policy reform means supporting economic growth , which also means a good cause . The use of a three - minute video is effective if the policy makers have enough time to watch , comment , and discuss . In a high - level meeting , sometimes time is an issue . A very busy high - level government officer might allocate ten minutes only to meet someone like me or my colleagues . In a relatively short time to discuss , I believe that storytelling will still be an effective tool . I can imagine it as the so - called elevator pitch , in which I structure my story in a compact size .
If I have a longer meeting , I think I can combine storytelling with mind mapping . Mind mapping can help me summarise my points from my stories . It can give the policy makers key ideas of where to start and where to finish . Mind mapping also makes an abstract idea more concrete . However , I also believe that storytelling should precede mind mapping because without strong storytelling , mind mapping will be a mere illustration . It is story that moves people .
Lastly , this design thinking course gives me a clear understanding that what is , what if , what wows , and what works are essential in building a good story , especially if the aim of my stories is to change something .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling has always been my key strength on daily life and things related to my work / business . I study communication in both my undergraduate and postgraduate studies . Therefore , playing with words to influence people is what I mainly learned . As a concept , storytelling means that every problem and phenomenon can be personalised to make it more comprehendible to the listeners or audiences .
In this assignment , I am going to use my experience as a Public Outreach Officer as an example . That time , I worked at one of business associations in Indonesia , whose focus is to advocate policy reform in services - related sectors so that key players in services industry could thrive and develop their businesses . During my working days , I usually met high - level policy makers from government institutions and agencies ( especially the Ministry of Trade and the Ministry for Economic Affairs ) to communicate what business sectors face and what needs to be changed . Storytelling allows me to communicate well because it can be used on case - by - case context or general one . Besides , when those policy makers are tired of listening to figures and numbers , storytelling gives different perspective to them , frequently the refreshing ones .
Application
When I talked to the policy makers , I put aside facts , figures , and numbers in the first place . Instead , I start by telling them what big players in services industry , such as Accenture , PwC , and MAERSK ( they were my clients ) , face in the current policy environment . I build my story by focusing on what is , what if , and what works .
In what is , I tell the policy makers how my clients ’ business as usual are interrupted by the inefficiency of policy , in particular due to the fact that policies in national level are often different to policies in regional , provincial , and local level . Shortly , it is not synchronised . My points are also supported when I show the policy makers a three- minute video , which consists of key leaders of services industries speak up about current problems they face and reform they wish to have in Indonesia . In what if , I propose how my clients want the policies to be revised so that they can face certainty in policy environment , which might increase their stakeholders ’ and shareholders ’ confidence in investing more projects in Indonesia . I focus on the quick wins and low- hanging fruits , which are attainable as easy as taking three simple steps . I know that the policy makers are very busy dealing with various problems of various sectors , so in order to motivate them to promote policy reform I need to keep things short and simple . For example , I compare Indonesia with Singapore in terms of tax policy and business climate . I tell and show them potential loss if my clients move various divisions of their operation to Singapore and show them potential gain if my clients invest more in Indonesia . In this context , I personalise numbers into stories . The use of compare and contrast is proven effective . In what works , this is what actually works . By telling them stories , they are keen to revisit current policies and invite my clients to have face - to - face meetings .
Insight & Approach
Winning the policy makers ’ attention is one thing . Having them to act upon my stories by inviting my clients for a meeting is exceptional . It ascertains my points that stories touch people ’s right brain , which means it touches their creativity aspect . Basically , people want to be pictured as creative , agile , flexible , and supporting good cause . In my case , supporting policy reform means supporting economic growth , which also means a good cause . The use of a three - minute video is effective if the policy makers have enough time to watch , comment , and discuss . In a high - level meeting , sometimes time is an issue . A very busy high - level government officer might allocate ten minutes only to meet someone like me or my colleagues . In a relatively short time to discuss , I believe that storytelling will still be an effective tool . I can imagine it as the so - called elevator pitch , in which I structure my story in a compact size .
If I have a longer meeting , I think I can combine storytelling with mind mapping . Mind mapping can help me summarise my points from my stories . It can give the policy makers key ideas of where to start and where to finish . Mind mapping also makes an abstract idea more concrete . However , I also believe that storytelling should precede mind mapping because without strong storytelling , mind mapping will be a mere illustration . It is story that moves people .
Lastly , this design thinking course gives me a clear understanding that what is , what if , what wows , and what works are essential in building a good story , especially if the aim of my stories is to change something .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14173 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a digital product designer with a strong background in product development working at a venture builder . We are engaged in looking for unmet customer needs / innovation potential in the markets we explore and need to quickly validate our findings and test our assumptions in order to , in the end , come up with solid business cases for further investment .
Of course , each exploration project requires time , people and money . None of which can be wasted and success is rare . Thus , acceleration of the process and minimizing the need for these scarce resources are essential . In this context , the challenge is clear : Quickly come up with and iteratively test key assumptions and product ideas with real customers to be able to learn and adapt as early as possible .
Selection
We are working in a strict lean approach , as described by Eric Reis in his best- selling book „ The Lean Startup “ ( http://theleanstartup.com/principles ) which at its core uses a methodology called „ build - measure - learn feedback loop “ . Quick iteration is the main principle . So , in terms of generating and testing ideas the „ Learning Launch “ was the preferred method .
What we test in the end is also called a „ prototype “ ( or in some definitions even Minimal Viable Product ) and can take many forms . Its main purpose is to create just enough value for the user to adopt it so we can gain real - life insights and enable us to test key assumptions without having to build the complete product with all its features right from the beginning .
Application
In the first stage we looked at the data and insights we gathered through all the different research methods . In this case the market segment we were focussing on had a lot of innovation potential and we were able to identify an opportunity worth exploring . So the next stages were :
1 . Generating ideas how to address the customer need , also known as the ideation phase
2 . Clearly articulate respective assumptions in terms of relevant value propositions and
3 . Designing and building a ( rapid ) prototype to test with real - life customers
In order to accomplish that quickly , we added a tool to the mix that enables us to do just that . It ’s called the design sprint , developed by Jake Knapp at Google Ventures ( https://designsprintkit.withgoogle.com/introduction/overview ) .
Since we are looking for product ideas in the digital space and need to quickly determine which qualify as business opportunities , we chose to test the value propositions we came up with by creating different landing pages . These minimal websites were designed to look like the products we offered were already launched and well - established . We generated traffic to these landing pages via Facebook Ads and each one just provided one specific function we wanted to test in the market . In reality it was all nuts and bolts and most of the „ automated “ services were provided manually in the background .
Insight
The „ Learning Launch “ method proved to be the right choice for our purpose . We very quickly gained valuable insights and even created some traction in the market . Of course some assumptions did not stand the test and all of them needed refining to one degree or another but in general this was yet another proof of the power of design thinking methods .
Although we faced some challenges with setting up , advertising for and tracking of our landing pages , quick iteration with real - life customer insights is invaluable in a fast - paced environment like ours .
Approach
What we did not anticipate early enough , was the challenge to generate traffic through advertising on facebook . On the one hand it can be very costly , on the other hand the ad itself plays a major role . Its design and wording can be decisive in whether a customer clicks the ad or not and designing the right ads can be very time - consuming in itself .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a digital product designer with a strong background in product development working at a venture builder . We are engaged in looking for unmet customer needs / innovation potential in the markets we explore and need to quickly validate our findings and test our assumptions in order to , in the end , come up with solid business cases for further investment .
Of course , each exploration project requires time , people and money . None of which can be wasted and success is rare . Thus , acceleration of the process and minimizing the need for these scarce resources are essential . In this context , the challenge is clear : Quickly come up with and iteratively test key assumptions and product ideas with real customers to be able to learn and adapt as early as possible .
Selection
We are working in a strict lean approach , as described by Eric Reis in his best- selling book „ The Lean Startup “ ( http://theleanstartup.com/principles ) which at its core uses a methodology called „ build - measure - learn feedback loop “ . Quick iteration is the main principle . So , in terms of generating and testing ideas the „ Learning Launch “ was the preferred method .
What we test in the end is also called a „ prototype “ ( or in some definitions even Minimal Viable Product ) and can take many forms . Its main purpose is to create just enough value for the user to adopt it so we can gain real - life insights and enable us to test key assumptions without having to build the complete product with all its features right from the beginning .
Application
In the first stage we looked at the data and insights we gathered through all the different research methods . In this case the market segment we were focussing on had a lot of innovation potential and we were able to identify an opportunity worth exploring . So the next stages were :
1 . Generating ideas how to address the customer need , also known as the ideation phase
2 . Clearly articulate respective assumptions in terms of relevant value propositions and
3 . Designing and building a ( rapid ) prototype to test with real - life customers
In order to accomplish that quickly , we added a tool to the mix that enables us to do just that . It ’s called the design sprint , developed by Jake Knapp at Google Ventures ( https://designsprintkit.withgoogle.com/introduction/overview ) .
Since we are looking for product ideas in the digital space and need to quickly determine which qualify as business opportunities , we chose to test the value propositions we came up with by creating different landing pages . These minimal websites were designed to look like the products we offered were already launched and well - established . We generated traffic to these landing pages via Facebook Ads and each one just provided one specific function we wanted to test in the market . In reality it was all nuts and bolts and most of the „ automated “ services were provided manually in the background .
Insight
The „ Learning Launch “ method proved to be the right choice for our purpose . We very quickly gained valuable insights and even created some traction in the market . Of course some assumptions did not stand the test and all of them needed refining to one degree or another but in general this was yet another proof of the power of design thinking methods .
Although we faced some challenges with setting up , advertising for and tracking of our landing pages , quick iteration with real - life customer insights is invaluable in a fast - paced environment like ours .
Approach
What we did not anticipate early enough , was the challenge to generate traffic through advertising on facebook . On the one hand it can be very costly , on the other hand the ad itself plays a major role . Its design and wording can be decisive in whether a customer clicks the ad or not and designing the right ads can be very time - consuming in itself .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8954 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Juana Taylor
Design Thinking for Innovation : June 7 , 2020
Reflection : Visualization through Journey Mapping
Challenge
The design thinking tool that has been essential in driving innovation in my firm has been
Visualization though the use of Journey Mapping . Currently , I am supporting a Federal client within my firm to assist with digitizing immigration benefits and improving the overall adjudication process for those applying for citizenship . Currently , the adjudication process for citizenship has a multitude of inefficiencies , from lengthy wait times ranging from 6 months to over a year to a large backlog of cases for immigration service officers to parse through manually . Throughout the lifecycle of filing for immigration benefits , there are opportunities to automate and modernize the existing adjudication process .
Currently , I am spearheading an innovation initiative across my project in which I have tasked
team members to uncover a problem that our Federal client is facing , identify an opportunity that exists for the team to provide value to the client , and prototype concepts yielding high value to the client . Therefore , I recommended that all team members use journey mapping , a specific visualization tool , to start this effort in order to understand the audience , outline the sequence of events , and uncover unanswered needs . This will ultimately define the job to be done and areas of opportunities to modernize the immigration process .
Selection
Using a journey map , we began with defining the “ what is ” for this innovation initiative to
improve the inefficient areas of the adjudication process for citizenship . The end result was a visualization that described step - by - step how a user interacts with the adjudication process . The process is mapped from the user perspective , describing what happens at each stage of the interaction , what touchpoints are involved , and what obstacles and barriers they may encounter while applying for benefits . Overall , this journey mapping technique both visualized and identified differentiated value propositions and opportunities for the adjudication innovation initiative .
Application
We started this exercise by reaching out to various stakeholders who have visibility into the
adjudication process for those applying for citizenship . We discussed the tensions that exist for challenges within the adjudication process . This entire practice allowed us to not only explore the current reality but also formulate an accurate assessment of what is happening today and identify the unarticulated needs . Our interviews yielded a storytelling tool where we can put the applicant and corresponding experience front and center , and can take the listener along the applicant ’s journey to attaining citizenship .
After gathering information on the adjudication process from these stakeholder interviews , we
summarized and visualized the lifecycle of the process into four categories : 1 ) arrival and sorting of paper applications , 2 ) security and identity checks , 3 ) adjudicator reviews the application , 4 )
Juana Taylor
Design Thinking for Innovation : June 7 , 2020
adjudication team conducts final review before sending decision . Within these milestones , we further defined and mapped the steps that occurs within each , noting systemic dependencies and lengthy steps due to manual , repetitive , and time - consuming tasks . This action created an overall map from the entire applicant ’s journey to receiving immigration benefits that highlighted the overall challenges and opportunities .
Insight
After mapping out the applicant ’s journey , we parsed through the dependencies and
inefficiencies at each individual step . The major insight from this analysis exposed that applicants face a lengthy and complex process where the reviewers need to make sense of data inconsistencies in applications , redundant steps , and process dependencies resulting in downtime . There is a significant opportunity to relieve taxed adjudicators through automating the highly manual and repetitive tasks .
For the first category , arrival and sorting of paper applications , we noted an opportunity to
tackle a highly manual and logistics - oriented process involving inputting data into system databases . For the second stage of security and identity checks , there is value in finding an efficient method to aggregate data while finding inaccurate information through the lens of security , fraud , and name variation checks . For the third milestone where the adjudicator reviews the application , we noted the challenge in which the adjudicator repeats multiple application check steps ( e.g. security , fraud , and name variation checks ) and aggregates and synthesizes application data . In the last period when the adjudication team conducts final reviews before sending the decision to the applicants , this task is wholly redundant based on the previous milestones . By creating this journey map , we were able to gain an understanding for the stakeholders ' life , problems , and unarticulated needs and unravel the overall adjudication process to identify challenges . The next step would include brainstorming possibilities to address said challenges .
Approach
Aside from using the journey mapping exercise to outline the current reality , I would also
incorporate some projective techniques , such as open - ended ambiguous stimuli to attempt to uncover hidden or deeper thoughts out of the stakeholders . Rather than guiding the conversation to understand the overall steps that occur within the adjudication lifecycle , this additional technique would also have provided an opportunity to take a step back and identify additional unarticulated needs within the Federal agency . By employing both techniques , we would have had a thorough picture of the current reality that can lead to concept development during the “ what if ” phase .
| EMAIL:
ID_NUM:
NAME_STUDENT: Juana Taylor, Juana Taylor
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Juana Taylor
Design Thinking for Innovation : June 7 , 2020
Reflection : Visualization through Journey Mapping
Challenge
The design thinking tool that has been essential in driving innovation in my firm has been
Visualization though the use of Journey Mapping . Currently , I am supporting a Federal client within my firm to assist with digitizing immigration benefits and improving the overall adjudication process for those applying for citizenship . Currently , the adjudication process for citizenship has a multitude of inefficiencies , from lengthy wait times ranging from 6 months to over a year to a large backlog of cases for immigration service officers to parse through manually . Throughout the lifecycle of filing for immigration benefits , there are opportunities to automate and modernize the existing adjudication process .
Currently , I am spearheading an innovation initiative across my project in which I have tasked
team members to uncover a problem that our Federal client is facing , identify an opportunity that exists for the team to provide value to the client , and prototype concepts yielding high value to the client . Therefore , I recommended that all team members use journey mapping , a specific visualization tool , to start this effort in order to understand the audience , outline the sequence of events , and uncover unanswered needs . This will ultimately define the job to be done and areas of opportunities to modernize the immigration process .
Selection
Using a journey map , we began with defining the “ what is ” for this innovation initiative to
improve the inefficient areas of the adjudication process for citizenship . The end result was a visualization that described step - by - step how a user interacts with the adjudication process . The process is mapped from the user perspective , describing what happens at each stage of the interaction , what touchpoints are involved , and what obstacles and barriers they may encounter while applying for benefits . Overall , this journey mapping technique both visualized and identified differentiated value propositions and opportunities for the adjudication innovation initiative .
Application
We started this exercise by reaching out to various stakeholders who have visibility into the
adjudication process for those applying for citizenship . We discussed the tensions that exist for challenges within the adjudication process . This entire practice allowed us to not only explore the current reality but also formulate an accurate assessment of what is happening today and identify the unarticulated needs . Our interviews yielded a storytelling tool where we can put the applicant and corresponding experience front and center , and can take the listener along the applicant ’s journey to attaining citizenship .
After gathering information on the adjudication process from these stakeholder interviews , we
summarized and visualized the lifecycle of the process into four categories : 1 ) arrival and sorting of paper applications , 2 ) security and identity checks , 3 ) adjudicator reviews the application , 4 )
Juana Taylor
Design Thinking for Innovation : June 7 , 2020
adjudication team conducts final review before sending decision . Within these milestones , we further defined and mapped the steps that occurs within each , noting systemic dependencies and lengthy steps due to manual , repetitive , and time - consuming tasks . This action created an overall map from the entire applicant ’s journey to receiving immigration benefits that highlighted the overall challenges and opportunities .
Insight
After mapping out the applicant ’s journey , we parsed through the dependencies and
inefficiencies at each individual step . The major insight from this analysis exposed that applicants face a lengthy and complex process where the reviewers need to make sense of data inconsistencies in applications , redundant steps , and process dependencies resulting in downtime . There is a significant opportunity to relieve taxed adjudicators through automating the highly manual and repetitive tasks .
For the first category , arrival and sorting of paper applications , we noted an opportunity to
tackle a highly manual and logistics - oriented process involving inputting data into system databases . For the second stage of security and identity checks , there is value in finding an efficient method to aggregate data while finding inaccurate information through the lens of security , fraud , and name variation checks . For the third milestone where the adjudicator reviews the application , we noted the challenge in which the adjudicator repeats multiple application check steps ( e.g. security , fraud , and name variation checks ) and aggregates and synthesizes application data . In the last period when the adjudication team conducts final reviews before sending the decision to the applicants , this task is wholly redundant based on the previous milestones . By creating this journey map , we were able to gain an understanding for the stakeholders ' life , problems , and unarticulated needs and unravel the overall adjudication process to identify challenges . The next step would include brainstorming possibilities to address said challenges .
Approach
Aside from using the journey mapping exercise to outline the current reality , I would also
incorporate some projective techniques , such as open - ended ambiguous stimuli to attempt to uncover hidden or deeper thoughts out of the stakeholders . Rather than guiding the conversation to understand the overall steps that occur within the adjudication lifecycle , this additional technique would also have provided an opportunity to take a step back and identify additional unarticulated needs within the Federal agency . By employing both techniques , we would have had a thorough picture of the current reality that can lead to concept development during the “ what if ” phase .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Juana Taylor",
"Juana Taylor"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12300 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Being a member of the restaurant ’s chain , I have seen different challenges to meet customers ’ demands and meet their expected service levels . One such challenge my organization faced was increasing its sales and identifying the root cause of a declining customer base . The firm was losing the customers , and this could be easily understood from its past sales . Our team had to get together and suggest a way to understand what these customers want that we are not offering and how we can retain them .
Selection
Our team analysed different tools and techniques to resolve the issue at hand . After understanding the current situation , we decided to adopt a tool called ‘ Mind Mapping ’ . This tool is used to look for patterns and insights that can provide creative solutions . It helps to filter out the important information which helps in establishing the design criteria for what if phase in design thinking process . We chose this tool to help us capture the insights from various stakeholders and connect the dots to understand the root cause of declining sales .
Application
We conducted surveys and interviews with our stakeholders to understand their perspective of our current offerings and what is it that they would want or desire to have . We organised an event with our offerings and invited different stakeholders . We gave them sticky notes to write down their views and ideas they have . Once that was done , everybody got together , brainstormed , and segregated those ideas into different themes . This process helped us to identify few important criteria to focus upon .
Insight
Using this approach , we could come up with different themes helping us to identify our customers into various segments . This gave us an idea of how we can meet different stakeholders ’ unmet needs . All the ideas were put on a board and inferences were drawn by connecting the dots . This helped our team to understand the issues which could otherwise be overlooked .
Approach
This tool empowered our team to look into insights which we could have been ignored otherwise . We could understand our customers ethnographic culture , which helped us to understand their pain points . Hence , we could come up with idea to increase our sales as now our customers loved our offerings . Whenever required , we will definitely use this tool along with tools like learning launch and visualisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Being a member of the restaurant ’s chain , I have seen different challenges to meet customers ’ demands and meet their expected service levels . One such challenge my organization faced was increasing its sales and identifying the root cause of a declining customer base . The firm was losing the customers , and this could be easily understood from its past sales . Our team had to get together and suggest a way to understand what these customers want that we are not offering and how we can retain them .
Selection
Our team analysed different tools and techniques to resolve the issue at hand . After understanding the current situation , we decided to adopt a tool called ‘ Mind Mapping ’ . This tool is used to look for patterns and insights that can provide creative solutions . It helps to filter out the important information which helps in establishing the design criteria for what if phase in design thinking process . We chose this tool to help us capture the insights from various stakeholders and connect the dots to understand the root cause of declining sales .
Application
We conducted surveys and interviews with our stakeholders to understand their perspective of our current offerings and what is it that they would want or desire to have . We organised an event with our offerings and invited different stakeholders . We gave them sticky notes to write down their views and ideas they have . Once that was done , everybody got together , brainstormed , and segregated those ideas into different themes . This process helped us to identify few important criteria to focus upon .
Insight
Using this approach , we could come up with different themes helping us to identify our customers into various segments . This gave us an idea of how we can meet different stakeholders ’ unmet needs . All the ideas were put on a board and inferences were drawn by connecting the dots . This helped our team to understand the issues which could otherwise be overlooked .
Approach
This tool empowered our team to look into insights which we could have been ignored otherwise . We could understand our customers ethnographic culture , which helped us to understand their pain points . Hence , we could come up with idea to increase our sales as now our customers loved our offerings . Whenever required , we will definitely use this tool along with tools like learning launch and visualisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21481 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge & Selection
Storytelling is a useful tool in both industry and research . I used this tool to describe my Ph.D. research at conferences and symposiums . Ph.D. students usually face challenges when presenting their research because the research is usually based on a detailed problem or an abstract concept that could be difficult to describe , especially if the presentation is addressed to an audience different than academia . The success of research is based on identifying new knowledge that must contributed to the advances of science . My research was titled “ Framework addressed to financial analysis of solution architectures considering uncertainty and flexibility ” . When my audience read the thesis ’s title , few people were interested in hearing more about the research . Most of them ran away because it sounded complicated . It was hard to describe my research during the first years of my Ph.D. until I learned about Storytelling . Then , I used stories to illustrate the different steps of my research as well as the results of using the proposed framework .
2 . Application
To use Storytelling , I created stories based on real businesses that helped me to describe the problem , objectives , strategy , and research proposal . I used a specific case of a Healthcare company that needed to invest in a new Customer Relationship Management ( CRM ) system to achieve its business objectives and maintain alignment with its business strategy . The stories were written with simple words and graphs that were associated with the main concepts ( solution architecture , financial analysis , uncertainty , and flexibility ) . The stories were described step by step presenting the connections between the concepts . I took my audience through a timeline , where the problems and risks were showed clearly . The strategy included the following steps :
I. Describing the context of a story using business words and simple vocabulary for the audience ( I used technical vocabulary depending on the audience ) . II . Introducing in the story the concepts of the research and their definitions . III . Illustrating the problem of the research using the story , so the problem was described in simple words that were connected with the story ’s context . In this step , I avoided presenting the problem as a paragraph or a separate idea of the story . IV . Explaining the consequences of the problem using the story . V. Describing the objectives and the proposal using scenarios in the story . VI . Explaining the contribution of the research illustrated in the story .
As a result , the audience started to understand the problem of my research as well as the objective and proposal . Through the use of Storytelling , it was less difficult to respond to questions such as : What is it ? How will you solve it ? When can it happen ? Who is involved in that problem / solution ? Why is this research an important contribution ? Finally , when I defended my thesis , the use of stories was a plus that was highlighted by the committee because the story structure established the concepts , their relationships , and the results of the research with coherence and clarity .
3 . Insight
Storytelling helped me in a few different ways . First , the use of Storytelling helped me to illustrate my research to different audiences ( business and research ) , so the acceptance level increased and the engagement from the audience was higher than when I only used conceptual concepts . Second , through Storytelling , I described the research ’s benefits so my research was more competitive and relevant in conferences and symposiums . Third , when I had the option to associate a story with my research , I found that it was necessary to have a clear context of the problem , not just an idea , and I understood the importance of the connection between the concepts with using vocabulary that are more used in daily life . Fourth , Storytelling gave me more structure and concrete details that allow an audience to have something to anchor / attach new knowledge to . Finally , Storytelling permitted me to connect the audience to problems that their companies have as well as to situations that they face frequently and show them how my framework was a possible solution to solve those problematic situations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge & Selection
Storytelling is a useful tool in both industry and research . I used this tool to describe my Ph.D. research at conferences and symposiums . Ph.D. students usually face challenges when presenting their research because the research is usually based on a detailed problem or an abstract concept that could be difficult to describe , especially if the presentation is addressed to an audience different than academia . The success of research is based on identifying new knowledge that must contributed to the advances of science . My research was titled “ Framework addressed to financial analysis of solution architectures considering uncertainty and flexibility ” . When my audience read the thesis ’s title , few people were interested in hearing more about the research . Most of them ran away because it sounded complicated . It was hard to describe my research during the first years of my Ph.D. until I learned about Storytelling . Then , I used stories to illustrate the different steps of my research as well as the results of using the proposed framework .
2 . Application
To use Storytelling , I created stories based on real businesses that helped me to describe the problem , objectives , strategy , and research proposal . I used a specific case of a Healthcare company that needed to invest in a new Customer Relationship Management ( CRM ) system to achieve its business objectives and maintain alignment with its business strategy . The stories were written with simple words and graphs that were associated with the main concepts ( solution architecture , financial analysis , uncertainty , and flexibility ) . The stories were described step by step presenting the connections between the concepts . I took my audience through a timeline , where the problems and risks were showed clearly . The strategy included the following steps :
I. Describing the context of a story using business words and simple vocabulary for the audience ( I used technical vocabulary depending on the audience ) . II . Introducing in the story the concepts of the research and their definitions . III . Illustrating the problem of the research using the story , so the problem was described in simple words that were connected with the story ’s context . In this step , I avoided presenting the problem as a paragraph or a separate idea of the story . IV . Explaining the consequences of the problem using the story . V. Describing the objectives and the proposal using scenarios in the story . VI . Explaining the contribution of the research illustrated in the story .
As a result , the audience started to understand the problem of my research as well as the objective and proposal . Through the use of Storytelling , it was less difficult to respond to questions such as : What is it ? How will you solve it ? When can it happen ? Who is involved in that problem / solution ? Why is this research an important contribution ? Finally , when I defended my thesis , the use of stories was a plus that was highlighted by the committee because the story structure established the concepts , their relationships , and the results of the research with coherence and clarity .
3 . Insight
Storytelling helped me in a few different ways . First , the use of Storytelling helped me to illustrate my research to different audiences ( business and research ) , so the acceptance level increased and the engagement from the audience was higher than when I only used conceptual concepts . Second , through Storytelling , I described the research ’s benefits so my research was more competitive and relevant in conferences and symposiums . Third , when I had the option to associate a story with my research , I found that it was necessary to have a clear context of the problem , not just an idea , and I understood the importance of the connection between the concepts with using vocabulary that are more used in daily life . Fourth , Storytelling gave me more structure and concrete details that allow an audience to have something to anchor / attach new knowledge to . Finally , Storytelling permitted me to connect the audience to problems that their companies have as well as to situations that they face frequently and show them how my framework was a possible solution to solve those problematic situations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9655 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling is a great tool that I use all the time . I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . When I work with seniors , we share stories for different reasons . Often , they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non- empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter .
Insight & Approach
Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter .
So , I told this story to the agency , and I think it had a big impact on people there . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good .
This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling is a great tool that I use all the time . I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . When I work with seniors , we share stories for different reasons . Often , they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives .
Application
I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non- empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter .
Insight & Approach
Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter .
So , I told this story to the agency , and I think it had a big impact on people there . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good .
This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15962 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning launch
Project
I am a part of my company process transformation department , and my project is to improve the
process within the procurement department to increase procurement sourcing lead time . The
project scope includes the procurement department composed of 5 staff and the design
department , making the bulk of procurement requests . The project scope is limited to internal
resources . The project should not exceed 60 business days , and the solution should include an
even arrangement of working hours amongst the team members . We will focus on trying to
ascertain what our team members and key stakeholders within the more extensive procurement
and design department consider ineffective or problematic about the process .
Selection
We have already gone through several design thinking initiatives , so we are ready to try the
learning launch tool . The learning launch is an experiment meant to test a concept and model
quickly .
Application
First , we focused on the formation of our procurement tasks . Mainly , we wanted to see if we could
structure our assignments , projects , and processes to adapt agile project management methods
for our work to become leaner . This matter tested our assumption that the structure and
execution were the leading causes of our process issues . Our team went through a two - day lean
training . Then , we went through 10 workshops to structure our processes in a more agile way .
These two sessions occurred 5 - week period .
We are required to produce a document with a clear description of our new , more agile processes .
For our second learning launch , we focused on gaining clarity about our assignments . This
approach tested our hypothesis that our prioritization of tasks was the leading cause of our
process . Our team completed an anonymous survey . Moreover , two key stakeholders from the
group procurement and design department also completed the study . The surveys included
questions about our new , To - Be process , understanding the process and prioritizing tasks , and
opinions about the change , and were conducted within a one - week timeframe .
Insight
Using the learning launch tool , our team identified our assumptions and designed launches to test
these assumptions .
Then , we thought of anticipated results , expecting to find that a more agile approach would
improve our workflow . Our team and the key stakeholders would be reasonably open to the new
prioritization of tasks and processes . Our initial results were slightly different from what we
anticipated . At the same time , our team was available to prioritizing the process , the key
stakeholders in the procurement & design department showed some concerns . Later , our team
will review this insight and include it in future launch designs . The ongoing incorporation of
understanding is essential at this stage , as launches come before a complete rollout in the design
thinking timeline .
Approach
Now that our team has already gone through many design thinking exercises , the learning launch
is the proper instrument . As earlier stated , our team needs to review the insight obtained from our
first two launches and incorporate this insight into future launch designs . Future launch designs
should show understanding achieved , a development made , and come closer to a compelling
resolution ready for a full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning launch
Project
I am a part of my company process transformation department , and my project is to improve the
process within the procurement department to increase procurement sourcing lead time . The
project scope includes the procurement department composed of 5 staff and the design
department , making the bulk of procurement requests . The project scope is limited to internal
resources . The project should not exceed 60 business days , and the solution should include an
even arrangement of working hours amongst the team members . We will focus on trying to
ascertain what our team members and key stakeholders within the more extensive procurement
and design department consider ineffective or problematic about the process .
Selection
We have already gone through several design thinking initiatives , so we are ready to try the
learning launch tool . The learning launch is an experiment meant to test a concept and model
quickly .
Application
First , we focused on the formation of our procurement tasks . Mainly , we wanted to see if we could
structure our assignments , projects , and processes to adapt agile project management methods
for our work to become leaner . This matter tested our assumption that the structure and
execution were the leading causes of our process issues . Our team went through a two - day lean
training . Then , we went through 10 workshops to structure our processes in a more agile way .
These two sessions occurred 5 - week period .
We are required to produce a document with a clear description of our new , more agile processes .
For our second learning launch , we focused on gaining clarity about our assignments . This
approach tested our hypothesis that our prioritization of tasks was the leading cause of our
process . Our team completed an anonymous survey . Moreover , two key stakeholders from the
group procurement and design department also completed the study . The surveys included
questions about our new , To - Be process , understanding the process and prioritizing tasks , and
opinions about the change , and were conducted within a one - week timeframe .
Insight
Using the learning launch tool , our team identified our assumptions and designed launches to test
these assumptions .
Then , we thought of anticipated results , expecting to find that a more agile approach would
improve our workflow . Our team and the key stakeholders would be reasonably open to the new
prioritization of tasks and processes . Our initial results were slightly different from what we
anticipated . At the same time , our team was available to prioritizing the process , the key
stakeholders in the procurement & design department showed some concerns . Later , our team
will review this insight and include it in future launch designs . The ongoing incorporation of
understanding is essential at this stage , as launches come before a complete rollout in the design
thinking timeline .
Approach
Now that our team has already gone through many design thinking exercises , the learning launch
is the proper instrument . As earlier stated , our team needs to review the insight obtained from our
first two launches and incorporate this insight into future launch designs . Future launch designs
should show understanding achieved , a development made , and come closer to a compelling
resolution ready for a full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16580 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assigment
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . Initially , this wallet was designed with public unrest about public wallets on the market . These wallets also happen frequently and also get wet from the impact of rain or if water spills . Hence , this innovation is designed to end the unrest in society . In the next 10 years , it is estimated that wallet users will travel more frequently and also choose electronic payments more often than using paper money , due to the development of the digital era . With this estimate , it can be ascertained that users will more often encounter problems with their wallets , frequent traveling will have an impact on increasing the likelihood of the wallet being used being lost , damaged and so on .
Application
A wallet is a product that supports daily needs to store money , cards , and several other important items . However , many people have problems that sometimes can not be avoided with wallet products . One of them is that it is easily damaged due to the material that is not good or because of storing too many items such as cards whose number exceeds the capacity of the slot and also the material from the wallet itself so that the wallet is quickly damaged or broken . The problem of losing a wallet is also a popular problem that people often face when using this product . One of the causes could be because it was stolen , or because of the carelessness of the user himself .
In the next 10 years , it is estimated that wallet users will travel more frequently and also choose electronic payments more often than using paper money , due to the development of the digital era . With this estimate , it can be ascertained that users will more often encounter problems with their wallets , frequent traveling will have an impact on increasing the likelihood of the wallet being used being lost , damaged and so on .
The design of this electronic wallet will combine several chips consisting of an NFC chip , a Bluetooth chip , and a GPS chip , aiming to make it easier , minimize some of the possibilities that will harm wallet users and more humanize people who use wallets in the future .
Insight & Approach
A wallet is an object that is similar to a bag but is small in size which is usually used for storage . Namely for saving money , identity cards , credit cards , important documents , business cards , photos , and other personal items . Wallets themselves are generally made of cloth or leather , which will be much more durable until they take years . Almost all wallets can be folded and it can be said that the shape is also very unique if we find a wallet that can not be folded . Although from the shape , the size is also very diverse . The purse itself usually has a size that will fit into a pocket pocket so that it is easy to fit in a trouser pocket .
This wallet is also needed by everyone , especially because of the convenience offered to store all personal items that are very important . So it is very easy to carry anywhere while traveling . Likewise , the importance of the function of this item which makes the wallet one of the things that must be carried by everyone when traveling .
• Plastic Material
Plastics are organic compounds that are very easy to form , have very long chains because they are formed from polymerization of organic materials and have very large molecular weights . Plastics are made of carbon , hydrogen and other atoms bound in long molecular chains called polymers . Plastics are not found in nature , but are made from the products of coal , petroleum , cotton , gas wood , salt and water . Plastics are used to make a wide variety of materials , including furniture , computers and toys . Plastics are very useful because they are strong , lightweight and resistant to heat and chemicals than many other materials . One of the plastic materials we use here is PVC plastic .
• Smart Wallet Features
This wallet is designed for users who frequently travel , shop or transact using electronic cards . Just like smartphone , this wallet has a chip in the form of bluetooth , NFC chip and a GPS chip . Bluetooth is useful as a connecting medium between the wallet and a smartphone to read data in the wallet such as electronic card balances . NFC is useful for reading new electronic cards and sending data to smartphones via bluetooth . GPS is
useful for finding out if your wallet is left behind or lost , and can be tracked via a smartphone . Visual Of Product
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assigment
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . Initially , this wallet was designed with public unrest about public wallets on the market . These wallets also happen frequently and also get wet from the impact of rain or if water spills . Hence , this innovation is designed to end the unrest in society . In the next 10 years , it is estimated that wallet users will travel more frequently and also choose electronic payments more often than using paper money , due to the development of the digital era . With this estimate , it can be ascertained that users will more often encounter problems with their wallets , frequent traveling will have an impact on increasing the likelihood of the wallet being used being lost , damaged and so on .
Application
A wallet is a product that supports daily needs to store money , cards , and several other important items . However , many people have problems that sometimes can not be avoided with wallet products . One of them is that it is easily damaged due to the material that is not good or because of storing too many items such as cards whose number exceeds the capacity of the slot and also the material from the wallet itself so that the wallet is quickly damaged or broken . The problem of losing a wallet is also a popular problem that people often face when using this product . One of the causes could be because it was stolen , or because of the carelessness of the user himself .
In the next 10 years , it is estimated that wallet users will travel more frequently and also choose electronic payments more often than using paper money , due to the development of the digital era . With this estimate , it can be ascertained that users will more often encounter problems with their wallets , frequent traveling will have an impact on increasing the likelihood of the wallet being used being lost , damaged and so on .
The design of this electronic wallet will combine several chips consisting of an NFC chip , a Bluetooth chip , and a GPS chip , aiming to make it easier , minimize some of the possibilities that will harm wallet users and more humanize people who use wallets in the future .
Insight & Approach
A wallet is an object that is similar to a bag but is small in size which is usually used for storage . Namely for saving money , identity cards , credit cards , important documents , business cards , photos , and other personal items . Wallets themselves are generally made of cloth or leather , which will be much more durable until they take years . Almost all wallets can be folded and it can be said that the shape is also very unique if we find a wallet that can not be folded . Although from the shape , the size is also very diverse . The purse itself usually has a size that will fit into a pocket pocket so that it is easy to fit in a trouser pocket .
This wallet is also needed by everyone , especially because of the convenience offered to store all personal items that are very important . So it is very easy to carry anywhere while traveling . Likewise , the importance of the function of this item which makes the wallet one of the things that must be carried by everyone when traveling .
• Plastic Material
Plastics are organic compounds that are very easy to form , have very long chains because they are formed from polymerization of organic materials and have very large molecular weights . Plastics are made of carbon , hydrogen and other atoms bound in long molecular chains called polymers . Plastics are not found in nature , but are made from the products of coal , petroleum , cotton , gas wood , salt and water . Plastics are used to make a wide variety of materials , including furniture , computers and toys . Plastics are very useful because they are strong , lightweight and resistant to heat and chemicals than many other materials . One of the plastic materials we use here is PVC plastic .
• Smart Wallet Features
This wallet is designed for users who frequently travel , shop or transact using electronic cards . Just like smartphone , this wallet has a chip in the form of bluetooth , NFC chip and a GPS chip . Bluetooth is useful as a connecting medium between the wallet and a smartphone to read data in the wallet such as electronic card balances . NFC is useful for reading new electronic cards and sending data to smartphones via bluetooth . GPS is
useful for finding out if your wallet is left behind or lost , and can be tracked via a smartphone . Visual Of Product
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13430 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge
I am a member of a team of six who are trying to solve a problem related to healthcare . To tell specifically we are trying to develop a device or a machine that will help disabled person to move around freely and stand upright without any discomfort . By doing research through internet and consulting with doctors about the problems and interviewing the patients we gathered few information about the ill effects of sitting ideally for a significant period of time . Those are as follows :
1 ) Paraplegic person can not get stuff from the high raised shelves .
2 ) Breathing problems .
3 ) Lack of blood circulation in the body
4 ) Digestion problems .
5 ) Bone density is low due to lack of physical activity
Selection
Our team has gone through different tools used in design thinking processes and has selected the learning launch as our tool . Because learning launch is about testing different experiments and see whether any one of them has an impact on the lives of the customers we are trying to target . In the learning launch video lecture Andreas Weber says “ They 've got that specific need that 's causing the pain , and you 've got an idea that meets that need or solves that need ” . We selected this to solve our problem because we had a solid base of different concepts with which we can execute it and check whether our hypotheses is true or not .
Application
For our first Learning Launch we had developed a prototype of advanced leg braces and gave to four different patients to try them for a week and noted down their different experiences about the device and how it tackles different problems listed in “ challenge ” paragraph . We found that the leg braces tackled all the problems but could n’t serve the purpose of utilizing less physical efforts by the patient .
For the second Learning Launch we developed a prototype of an electrically operated wheelchair which has a mechanism which will allow the user to convert from sitting
to a standing position . We let a set of four people to try the device for a week and jot down their complaints and experiences about the device . Surprisingly all the patients agreed on the opinion that they were able to stand upright and move around effortlessly . This was where our hypotheses came to be true .
Insight
The insight we gained from applying learning launch tool was that our team got to know the different assumptions and designed the launches to test the hypotheses . This insight helps to develop the prototypes that we can test and learn the feedback given by the customers and to optimize those prototypes to develop a better product while still being in the design thinking process . Our actual expectation were little deviated by the feedback of the customers which helped us in understanding that only the customers are the true judge of our design and experimentation and that whatever appropriate to us might be completely irrelevant to the user .
Approach
Having that our team has already gone through different tools and are at this point in the time , the learning launch is an appropriate tool . Our team needs to review the insight gained from the first two launches and apply it to the development of future launch designs . The upcoming designs should reflect the insight gained , advancement achieved , and achieve a solution that can be ready for the market
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge
I am a member of a team of six who are trying to solve a problem related to healthcare . To tell specifically we are trying to develop a device or a machine that will help disabled person to move around freely and stand upright without any discomfort . By doing research through internet and consulting with doctors about the problems and interviewing the patients we gathered few information about the ill effects of sitting ideally for a significant period of time . Those are as follows :
1 ) Paraplegic person can not get stuff from the high raised shelves .
2 ) Breathing problems .
3 ) Lack of blood circulation in the body
4 ) Digestion problems .
5 ) Bone density is low due to lack of physical activity
Selection
Our team has gone through different tools used in design thinking processes and has selected the learning launch as our tool . Because learning launch is about testing different experiments and see whether any one of them has an impact on the lives of the customers we are trying to target . In the learning launch video lecture Andreas Weber says “ They 've got that specific need that 's causing the pain , and you 've got an idea that meets that need or solves that need ” . We selected this to solve our problem because we had a solid base of different concepts with which we can execute it and check whether our hypotheses is true or not .
Application
For our first Learning Launch we had developed a prototype of advanced leg braces and gave to four different patients to try them for a week and noted down their different experiences about the device and how it tackles different problems listed in “ challenge ” paragraph . We found that the leg braces tackled all the problems but could n’t serve the purpose of utilizing less physical efforts by the patient .
For the second Learning Launch we developed a prototype of an electrically operated wheelchair which has a mechanism which will allow the user to convert from sitting
to a standing position . We let a set of four people to try the device for a week and jot down their complaints and experiences about the device . Surprisingly all the patients agreed on the opinion that they were able to stand upright and move around effortlessly . This was where our hypotheses came to be true .
Insight
The insight we gained from applying learning launch tool was that our team got to know the different assumptions and designed the launches to test the hypotheses . This insight helps to develop the prototypes that we can test and learn the feedback given by the customers and to optimize those prototypes to develop a better product while still being in the design thinking process . Our actual expectation were little deviated by the feedback of the customers which helped us in understanding that only the customers are the true judge of our design and experimentation and that whatever appropriate to us might be completely irrelevant to the user .
Approach
Having that our team has already gone through different tools and are at this point in the time , the learning launch is an appropriate tool . Our team needs to review the insight gained from the first two launches and apply it to the development of future launch designs . The upcoming designs should reflect the insight gained , advancement achieved , and achieve a solution that can be ready for the market
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8766 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is a great tool which I always use . I consult with disadvantaged
populations , people with intellectual disabilities , senior citizens and those with
economic disadvantages . Many of these people in every aspect of their lives deal with
oppression and dysfunction , need to be empowered and inspiration is a path to
empowerment . I 'm spending a lot of time " opening up people " and finding ways to
inspire them to improve their situation . When I work with the seniors , for different
reasons , we share stories . They are often lonely and so happy to share their life stories
with me to connect and find meaning in sharing these experiences as a form of
teaching and/or legacy ; In a word . I share stories of my life with my developmentally
disabled clients to help them visualize a state of independence , use their feedback
against the context of my story to ascertain their goals , and sometimes we use stories
to better understand their interests and processes of thinking . I use this information to
develop different strategies in order to try to find a way to gain more independence in
the areas that they find lacking in their lives .
Application
I have a story about how to use storytelling . In discussing policy changes with a social
service agency , I tried to explain to them the benefits of , among other things , taking a
more client - focused approach and , in particular , recognizing each individual as a
unique being , and addressing their individual needs in the first place . The organization
was in the grip of a " compliance mentality " and , in this non - empathic , hierarchical
system , its clients suffered . I was also explaining how dealing with one individual 's
needs can sometimes impact everyone for the better , even if it seems extreme or out of
the ordinary . I told a story about after a natural disaster , when I ran an emergency
shelter . Except for one woman whose stress made her very emotionally volatile ,
everyone was doing really well . I could tell that she needed attention ; I decided to be
" Princess for an hour " in my mind . I made her a cup of coffee and sat down with her ,
letting her talk . It turned out that her mother , who was with her , had survived a brain
aneurysm and she was terrified that she would fall or that she would encounter some
other crisis while in shelter during this disaster .
Insight & Approach
Well , wow , this has been an eye - opener . Her mother was a quiet presence , and very
well done . It was obviously time for me to open my story up . I told her how terrifying
it was when my father had his brain aneurysm before me and how I had to get him to
the hospital and how difficult and frightening that was all . I shared how well he
recovered , and then tied us together , noting that she and I both had parents who had
brain aneurysms . This worked fine . For that brief time she really needed individual
attention and she ended up with that and a real support . She calmed down , her mother ,
worried about her , calmed down , and they calmed down everybody around them . In
our little shelter Peace reigned once again .
So I told the organization this story and I think it was having a significant effect on the
people there . The policies are being re - evaluated , and new training is underway for the
caseworkers . A little story can do quite a lot of good at times . This course has made
me see this in a new way as an instrument . When I did it before it was " ad hoc " but
I can now prepare ahead and think of stories that will help me to present my ideas and
illuminate them best .
I have a background in design but I ended up in business as an entrepreneur . I had no
idea that this would ever be regarded as an asset , but I am so grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is a great tool which I always use . I consult with disadvantaged
populations , people with intellectual disabilities , senior citizens and those with
economic disadvantages . Many of these people in every aspect of their lives deal with
oppression and dysfunction , need to be empowered and inspiration is a path to
empowerment . I 'm spending a lot of time " opening up people " and finding ways to
inspire them to improve their situation . When I work with the seniors , for different
reasons , we share stories . They are often lonely and so happy to share their life stories
with me to connect and find meaning in sharing these experiences as a form of
teaching and/or legacy ; In a word . I share stories of my life with my developmentally
disabled clients to help them visualize a state of independence , use their feedback
against the context of my story to ascertain their goals , and sometimes we use stories
to better understand their interests and processes of thinking . I use this information to
develop different strategies in order to try to find a way to gain more independence in
the areas that they find lacking in their lives .
Application
I have a story about how to use storytelling . In discussing policy changes with a social
service agency , I tried to explain to them the benefits of , among other things , taking a
more client - focused approach and , in particular , recognizing each individual as a
unique being , and addressing their individual needs in the first place . The organization
was in the grip of a " compliance mentality " and , in this non - empathic , hierarchical
system , its clients suffered . I was also explaining how dealing with one individual 's
needs can sometimes impact everyone for the better , even if it seems extreme or out of
the ordinary . I told a story about after a natural disaster , when I ran an emergency
shelter . Except for one woman whose stress made her very emotionally volatile ,
everyone was doing really well . I could tell that she needed attention ; I decided to be
" Princess for an hour " in my mind . I made her a cup of coffee and sat down with her ,
letting her talk . It turned out that her mother , who was with her , had survived a brain
aneurysm and she was terrified that she would fall or that she would encounter some
other crisis while in shelter during this disaster .
Insight & Approach
Well , wow , this has been an eye - opener . Her mother was a quiet presence , and very
well done . It was obviously time for me to open my story up . I told her how terrifying
it was when my father had his brain aneurysm before me and how I had to get him to
the hospital and how difficult and frightening that was all . I shared how well he
recovered , and then tied us together , noting that she and I both had parents who had
brain aneurysms . This worked fine . For that brief time she really needed individual
attention and she ended up with that and a real support . She calmed down , her mother ,
worried about her , calmed down , and they calmed down everybody around them . In
our little shelter Peace reigned once again .
So I told the organization this story and I think it was having a significant effect on the
people there . The policies are being re - evaluated , and new training is underway for the
caseworkers . A little story can do quite a lot of good at times . This course has made
me see this in a new way as an instrument . When I did it before it was " ad hoc " but
I can now prepare ahead and think of stories that will help me to present my ideas and
illuminate them best .
I have a background in design but I ended up in business as an entrepreneur . I had no
idea that this would ever be regarded as an asset , but I am so grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17132 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHANGE MANAGEMENT PROCESS TRACKING
There is a standard process for all changes to my organization ’s IT infrastructure ( ie : systems , applications , network equipment , etc . ) . However , it has become a challenge to identify changes made to verify that they pass the documented change management process , which ensures seamless system change and incident management in the event of a disaster . This is because there is no change management database , and IT staff or administrators do not plan and follow the change management process most of the time . The reason may be workload , business urgency , and other unforeseen factors .
SELECTION :
I decided to get the system log / trace of changes applied to all IT structures . System tracking related to system and executable file events . This is a good indicator that the system has changed . These logs / traces were tested to ensure that this will succeed . I also made sure that I verified that all systems have sufficient , reasonable and detailed system logs .
APPLICATION :
I requested for systems logs / trails for a particular period , afterwhich they are grouped to ensure that related systems having similar or related logs formats and placed on different sheets for ease of analysis and to ensure I build a tool that will enable scalability . I run a formular that targets specific keywords / pointers which brings out changes that have been applied to systems .
INSIGHT :
I was can able to effectively identify the changes applied to systems the system and verify that they go pass through the change management process . Also In addition , I was able to save protect the organization from system failures due caused to by changes , and emphasis emphasized to the IT personnel importance of IT staff changes based on data the that collected has been gathered data . The result of this approach method has helped me to clarify unravel my methodology , thinking , and design towards of problem resolution -solving .
APPROACH :
I 'm already looking for automation of this method so that the service can extract these logs in a certain format to a certain location , categorize them and run my commands or formulas to remind me of any changes that have occurred . This is essential because of the large number of systems involved , the time it takes to manually classify them and run changes to triggers / pointers
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHANGE MANAGEMENT PROCESS TRACKING
There is a standard process for all changes to my organization ’s IT infrastructure ( ie : systems , applications , network equipment , etc . ) . However , it has become a challenge to identify changes made to verify that they pass the documented change management process , which ensures seamless system change and incident management in the event of a disaster . This is because there is no change management database , and IT staff or administrators do not plan and follow the change management process most of the time . The reason may be workload , business urgency , and other unforeseen factors .
SELECTION :
I decided to get the system log / trace of changes applied to all IT structures . System tracking related to system and executable file events . This is a good indicator that the system has changed . These logs / traces were tested to ensure that this will succeed . I also made sure that I verified that all systems have sufficient , reasonable and detailed system logs .
APPLICATION :
I requested for systems logs / trails for a particular period , afterwhich they are grouped to ensure that related systems having similar or related logs formats and placed on different sheets for ease of analysis and to ensure I build a tool that will enable scalability . I run a formular that targets specific keywords / pointers which brings out changes that have been applied to systems .
INSIGHT :
I was can able to effectively identify the changes applied to systems the system and verify that they go pass through the change management process . Also In addition , I was able to save protect the organization from system failures due caused to by changes , and emphasis emphasized to the IT personnel importance of IT staff changes based on data the that collected has been gathered data . The result of this approach method has helped me to clarify unravel my methodology , thinking , and design towards of problem resolution -solving .
APPROACH :
I 'm already looking for automation of this method so that the service can extract these logs in a certain format to a certain location , categorize them and run my commands or formulas to remind me of any changes that have occurred . This is essential because of the large number of systems involved , the time it takes to manually classify them and run changes to triggers / pointers
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I work as a Project and Business Analyst in the Construction and Engineering Industry . Our team goal is to be able to understand each project situation and built a big picture of the bussiness , by realting it to the current macroeconomic situation in each country where we have operation . Information comes weekly covering 20 to 30 project from different countries . Without effective tools , it is very difficult to handle all these information . I was using tables to gather ideas and concepts , but this approach proved wrong and boring . It did not allowed to come to creative solutions nor relating concepts . Also presentations were hard to manage .
Selection
The problem has no definition , much data is involed ( but relevant ? ) and varying relationships . For that reason , linear thinking approach ( driven by tables ) did not bring any creative value and was hard to follow .
I use the Visualization Tool ( sketches , mind maps ) to fully understand the context of each project and extrapolate ideas with pattern finding . This Tool helps me to work in creative ways by realting projects , stakeholders and economics . I use whiteboards and sketching to show my ideas to the team members . Members get a good understanding of my thinking process and can contribute with their perspectives .
Application
I use the Visualization Tools ( pattern finding , whiteboard , mind map ) to fully understand each project and to make relationships with stakeholders . Visual Thinking helps me to relate concepts and communicate ideas effectively . I use whiteboards and sketches to present my ideas and the thinking process . Every team member is involved and can contribute in creative ways to the problem .
Insight
I thought about design thinking as a way to cultivate creativity and novelty within my work . Little did I know , that such an easy to apply tool would bring so much difference . It help me organize and to become more creative . The Visualization Tools were useful for fully understanding each projects situations and the relationships between projects and economics . It allowed the natural flow of ideas . It was great for keeping information gathered in simple pictures and it became easy to recall when needed .
Presentations are much more effective than they were used to . Simple sketches bring ideas together and allow effective team work . Prezi works very well and can easily be adapted .
TED Talk of Hazel Wagner Want to learn better ? , gives insights into mind mapping for learning and memory retention .
Approach
I am thinking about , involving other teams in the presentations to gather new insights . Our team is already biased by our own thinking and new incorporations into the thinking process would bring new perspectives and creative solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I work as a Project and Business Analyst in the Construction and Engineering Industry . Our team goal is to be able to understand each project situation and built a big picture of the bussiness , by realting it to the current macroeconomic situation in each country where we have operation . Information comes weekly covering 20 to 30 project from different countries . Without effective tools , it is very difficult to handle all these information . I was using tables to gather ideas and concepts , but this approach proved wrong and boring . It did not allowed to come to creative solutions nor relating concepts . Also presentations were hard to manage .
Selection
The problem has no definition , much data is involed ( but relevant ? ) and varying relationships . For that reason , linear thinking approach ( driven by tables ) did not bring any creative value and was hard to follow .
I use the Visualization Tool ( sketches , mind maps ) to fully understand the context of each project and extrapolate ideas with pattern finding . This Tool helps me to work in creative ways by realting projects , stakeholders and economics . I use whiteboards and sketching to show my ideas to the team members . Members get a good understanding of my thinking process and can contribute with their perspectives .
Application
I use the Visualization Tools ( pattern finding , whiteboard , mind map ) to fully understand each project and to make relationships with stakeholders . Visual Thinking helps me to relate concepts and communicate ideas effectively . I use whiteboards and sketches to present my ideas and the thinking process . Every team member is involved and can contribute in creative ways to the problem .
Insight
I thought about design thinking as a way to cultivate creativity and novelty within my work . Little did I know , that such an easy to apply tool would bring so much difference . It help me organize and to become more creative . The Visualization Tools were useful for fully understanding each projects situations and the relationships between projects and economics . It allowed the natural flow of ideas . It was great for keeping information gathered in simple pictures and it became easy to recall when needed .
Presentations are much more effective than they were used to . Simple sketches bring ideas together and allow effective team work . Prezi works very well and can easily be adapted .
TED Talk of Hazel Wagner Want to learn better ? , gives insights into mind mapping for learning and memory retention .
Approach
I am thinking about , involving other teams in the presentations to gather new insights . Our team is already biased by our own thinking and new incorporations into the thinking process would bring new perspectives and creative solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20607 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | HOW SILENT ROAMERS TURNED INTO ACTIVE ONES ?
Challenge :
I have been working for a GSM company for a long time , one of the most challenging problems we have seen was our customers communication habbits when they are abroad . They use our bundle voice , data , sms packages without any fear in our home country , but we saw that when they go abroad , some of them were not using their mobile packages , instead they were choosing to close their telephones , they prefer to be silent . We focused on to solve our silent roamer problem , we tried to solve “ How can we turn our silent roamers into active ones ? Also how can we decrease our silent roamer percentage ?
Selection :
Mind Mapping tool was the most appropraite way to learn the reasons of our customers ’ behaviour , we thought that learning their insights was the most important thing that could gave a chance to us to prepare appropraite roaming packages & campaigns for them . Because mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . Mind mapping provides a segway from what is to what if .
Application :
Initially we decided to organize a research phase to apply this method . First of all we segmented our roaming customers according to their usage habbits as “ Silent Roamer ” , “ Occasional Roamer ” , “ Frequent Roamer ” .
Silent Roamer : Customers who do n’t use any voice , data & SMS tariffs whent they are abroad .
Occasional Roamer : Customers who use roaming packages temporarily , for ex 1 time out of their 2 trips .
Frequent Roamer : They use our all roaming packages .
First of all , our research team focused on the two segment , silent and occasional roamers . They called silent roamers , tried to understand the reasons of being silent or closing mobile phones when they are abroad . And also they called occasional roamers to try to understand their behavior .
Insight :
When we analyzed the research results , we saw that most of our silent customers wants to know what to pay , they do n’t want to face with a roaming bill shock , they fear if they excess their packages and if they have to pay big amounts . And also occasional roamers wanted to have tariffs easy to understand , they do n’t want to deal with complex packages they want to do easy transactions .
Approach :
With analyzing these insights we reached by asking directly to our customers , we designed two alternative packages for these two segments , first we made a test with a small of group and we surprised by the change of our customers roaming communication habbits . We prepared small packages with a limited usage , these packages stops when our customers consume the data or voice limits in the package . So they bought and used our limited packages without any package excess fear . After that packages our silent roamers decreased by % 25 . Also we launched “ Roam Like Home ” Packages for our occasional roamers , these packages are activated by the first roaming usage , there
is no need to make an activation , with these packages our occasional roamers turned into active users .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: HOW SILENT ROAMERS TURNED INTO ACTIVE ONES ?
Challenge :
I have been working for a GSM company for a long time , one of the most challenging problems we have seen was our customers communication habbits when they are abroad . They use our bundle voice , data , sms packages without any fear in our home country , but we saw that when they go abroad , some of them were not using their mobile packages , instead they were choosing to close their telephones , they prefer to be silent . We focused on to solve our silent roamer problem , we tried to solve “ How can we turn our silent roamers into active ones ? Also how can we decrease our silent roamer percentage ?
Selection :
Mind Mapping tool was the most appropraite way to learn the reasons of our customers ’ behaviour , we thought that learning their insights was the most important thing that could gave a chance to us to prepare appropraite roaming packages & campaigns for them . Because mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . Mind mapping provides a segway from what is to what if .
Application :
Initially we decided to organize a research phase to apply this method . First of all we segmented our roaming customers according to their usage habbits as “ Silent Roamer ” , “ Occasional Roamer ” , “ Frequent Roamer ” .
Silent Roamer : Customers who do n’t use any voice , data & SMS tariffs whent they are abroad .
Occasional Roamer : Customers who use roaming packages temporarily , for ex 1 time out of their 2 trips .
Frequent Roamer : They use our all roaming packages .
First of all , our research team focused on the two segment , silent and occasional roamers . They called silent roamers , tried to understand the reasons of being silent or closing mobile phones when they are abroad . And also they called occasional roamers to try to understand their behavior .
Insight :
When we analyzed the research results , we saw that most of our silent customers wants to know what to pay , they do n’t want to face with a roaming bill shock , they fear if they excess their packages and if they have to pay big amounts . And also occasional roamers wanted to have tariffs easy to understand , they do n’t want to deal with complex packages they want to do easy transactions .
Approach :
With analyzing these insights we reached by asking directly to our customers , we designed two alternative packages for these two segments , first we made a test with a small of group and we surprised by the change of our customers roaming communication habbits . We prepared small packages with a limited usage , these packages stops when our customers consume the data or voice limits in the package . So they bought and used our limited packages without any package excess fear . After that packages our silent roamers decreased by % 25 . Also we launched “ Roam Like Home ” Packages for our occasional roamers , these packages are activated by the first roaming usage , there
is no need to make an activation , with these packages our occasional roamers turned into active users .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10351 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Story Telling
Challenge and Selection
I work for a company called apple in India . Till about 2 years ago ; the organization was primarily India centric and concentrated around pharmaceuticals and manufacturing business .
Recently , the organization went through a massive expansion oversees in countries like the USA ; UK , Europe and South East Asia . From two businesses , it ventured into newer businesses like Financial Services , Real Estate and Information Management Services . The number of employees also increased from 4000 in India to 10,000 globally across continents . One of the fundamental beliefs the organization had since its inception in 1982 was on its core Values of Knowledge , Action and Care . They have got deeply ingrained in the DNA of the organization and every decision was being taken in the light of values that the organization believed in . With all the expansion happening ; it was imperative for me , being the Cultural and Change expert , to communicate these values to our new employees and have them become a part of all the new businesses and their culture . We wanted to take the values beyond writings on the wall and have them be a compass for the way decisions are being made across in our businesses . We wanted Values to be our ‘ go to guides ’ during ethical dilemmas and crucial decision making processes within these businesses . This had to be done not just for the newer businesses but also for the old ones since our landscape was vastly changing .
I chose storytelling as a tool to drive this effort since the power of storytelling is universal across cultures ; disciplines and over time . It is also a tool that motivates and engages employees and creates a pull strategy with people to have them buy into the values of the company . So I visualized an intervention that will allow people to tell their values stories , how have they seen Knowledge , Action and Care manifesting in their personal lives and thus improve retention of these values in their minds . Once the retention is established and personal relevance is observed , for the phase 2 ; I visualized them creating stories or scenarios where the values based approach can be implemented in the work lives .
Application
As part of phase 1 ; I designed a book of stories that had stories from ancient Indian mythology and popular story texts from books like Jataka Tales , Aesop ’s Fables ; Bible Stories ; Ramayana , Panchatantra etc . The book had visuals and graphics to explain these tales and each of the stories linked back to Knowledge , Action and Care . For E.g. the thirsty crow and how it pulled water out of the pitcher using pebbles was linked to Innovation which was one of the behaviors within Knowledge . The physical copies of book were shared with employees across the globe and they were encouraged to share stories with their families and friends and share similar stories from their cultures that linked to these values . In a span of about 4 weeks ; we received as many as 7500 stories from our employees across the globe . The testimonies kept pouring , re - emphasizing to employees that their personal values and the organization ’s values are not different and that they are largely aligned in terms of how we believe and act in accordance to those guidelines .
Once this meaning and linkage was established , we ran a second intervention wherein we got employees to think about instances where they have used our values to decide or incorporate new team behaviors in their functions and departments . Employees across the globe again came back with stories of how
using value based decisions they could improve relationships with customers ; showed care towards a grieving or a sick co - worker ; improved work situations ; took additional care for environment ; implemented new work processes etc . We then published these stories for the entire organization with a message that every small decision or an action we take has a potential to be looked at from the lens of our values and therefore creating higher business or personal value for the organization or for an individual .
Insight and Approach
The entire change process could have been quite demanding on our organization . The biggest insight for me was people change when they believe in the change process themselves and could relate to the values instead of being told to do so . People love when the experience is personalized for them and through the method of storytelling we could inspire employees to change , to share values , and to transfer not just knowledge , but experience and wisdom as well . Also ; if we wanted them to live the values and not just speak ; I realized that actions and involvement will speak louder than mere words and therefore that insight helped us involve employees in co - creating a shared meaning of values across the organization . When we ran our employee engagement survey with about 9000 employees few months ago ; almost 90 % of people said that they understand and believe in the organizational values and that they see their leaders and co - workers practicing and living by those values too .
As a result of this course ; I have learnt that when such a large scale change process needs to be initiated I could probably also use Learning Launch Tool to experiment the idea in a few businesses before taking it to all the businesses . Since we are growing from 10,000 to 15,000 employees this year ; the learning launch tool can help me test out hypothesis in one or two complex businesses and then basis those learnings , run the change process across other businesses and geographies .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Story Telling
Challenge and Selection
I work for a company called apple in India . Till about 2 years ago ; the organization was primarily India centric and concentrated around pharmaceuticals and manufacturing business .
Recently , the organization went through a massive expansion oversees in countries like the USA ; UK , Europe and South East Asia . From two businesses , it ventured into newer businesses like Financial Services , Real Estate and Information Management Services . The number of employees also increased from 4000 in India to 10,000 globally across continents . One of the fundamental beliefs the organization had since its inception in 1982 was on its core Values of Knowledge , Action and Care . They have got deeply ingrained in the DNA of the organization and every decision was being taken in the light of values that the organization believed in . With all the expansion happening ; it was imperative for me , being the Cultural and Change expert , to communicate these values to our new employees and have them become a part of all the new businesses and their culture . We wanted to take the values beyond writings on the wall and have them be a compass for the way decisions are being made across in our businesses . We wanted Values to be our ‘ go to guides ’ during ethical dilemmas and crucial decision making processes within these businesses . This had to be done not just for the newer businesses but also for the old ones since our landscape was vastly changing .
I chose storytelling as a tool to drive this effort since the power of storytelling is universal across cultures ; disciplines and over time . It is also a tool that motivates and engages employees and creates a pull strategy with people to have them buy into the values of the company . So I visualized an intervention that will allow people to tell their values stories , how have they seen Knowledge , Action and Care manifesting in their personal lives and thus improve retention of these values in their minds . Once the retention is established and personal relevance is observed , for the phase 2 ; I visualized them creating stories or scenarios where the values based approach can be implemented in the work lives .
Application
As part of phase 1 ; I designed a book of stories that had stories from ancient Indian mythology and popular story texts from books like Jataka Tales , Aesop ’s Fables ; Bible Stories ; Ramayana , Panchatantra etc . The book had visuals and graphics to explain these tales and each of the stories linked back to Knowledge , Action and Care . For E.g. the thirsty crow and how it pulled water out of the pitcher using pebbles was linked to Innovation which was one of the behaviors within Knowledge . The physical copies of book were shared with employees across the globe and they were encouraged to share stories with their families and friends and share similar stories from their cultures that linked to these values . In a span of about 4 weeks ; we received as many as 7500 stories from our employees across the globe . The testimonies kept pouring , re - emphasizing to employees that their personal values and the organization ’s values are not different and that they are largely aligned in terms of how we believe and act in accordance to those guidelines .
Once this meaning and linkage was established , we ran a second intervention wherein we got employees to think about instances where they have used our values to decide or incorporate new team behaviors in their functions and departments . Employees across the globe again came back with stories of how
using value based decisions they could improve relationships with customers ; showed care towards a grieving or a sick co - worker ; improved work situations ; took additional care for environment ; implemented new work processes etc . We then published these stories for the entire organization with a message that every small decision or an action we take has a potential to be looked at from the lens of our values and therefore creating higher business or personal value for the organization or for an individual .
Insight and Approach
The entire change process could have been quite demanding on our organization . The biggest insight for me was people change when they believe in the change process themselves and could relate to the values instead of being told to do so . People love when the experience is personalized for them and through the method of storytelling we could inspire employees to change , to share values , and to transfer not just knowledge , but experience and wisdom as well . Also ; if we wanted them to live the values and not just speak ; I realized that actions and involvement will speak louder than mere words and therefore that insight helped us involve employees in co - creating a shared meaning of values across the organization . When we ran our employee engagement survey with about 9000 employees few months ago ; almost 90 % of people said that they understand and believe in the organizational values and that they see their leaders and co - workers practicing and living by those values too .
As a result of this course ; I have learnt that when such a large scale change process needs to be initiated I could probably also use Learning Launch Tool to experiment the idea in a few businesses before taking it to all the businesses . Since we are growing from 10,000 to 15,000 employees this year ; the learning launch tool can help me test out hypothesis in one or two complex businesses and then basis those learnings , run the change process across other businesses and geographies .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17335 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project Name : Electric Vehicle
Task 1 : Storytelling in Problem framing :
1 . The initial investment is high to buy an electric vehicle . 2 . Electricity is n’t free . Nowadays electric vehicles are short
driving range and speed . GPS services are not available for the electric vehicles .
3 . Most of the consumers says that . In electric vehicles battery
gets overheated .
Task 2 : Storytelling in Solution framing :
a ) Finalize the Technical details for your product :
1 . We are optimizing the battery conditions for working
longer - time . For this , purpose we are increasing the capacity of the electric vehicle battery .
2 . We use the liquid - cooled with water - glycol systems to
avoid the heating problems .
3 . We increase the speed range of the electric vehicle . 4 . We add the digital system to the electric vehicle for
accessing the above technologies .
5 . We can access the battery conditions and electric
vehicle health conditions through digital system .
b ) Designers should communicate their solution to the
consumers :
1 . We are in the development stages of the recharge
points / electric fuelling stations .
2 . In the future , we buy the electric vehicles at affordable
prices . We need to create an awareness for this particular one .
3 . We can easily monitor the electric bill charges through
service centres . Consumers must follow the
instructions to avoid high electric bills .
4 . We are increasing the battery capacity to improve the
driving range and speed of the electric vehicle with proper condition .
5 . We use Google Maps technology and machine learning
technologies for various purposes like traffic prediction , safer routes navigation using artificial intelligence technologies , weather monitoring system and more .
6 . We use the liquid - cooled with water - glycol systems to
avoid the heating problems in the electric vehicle .
c ) Collect feedback from consumer :
Consumers gives very good response for this new innovation . They want to transform their lives with the new era in automotive industry by choosing electric vehicles . Because electric vehicles are more eco - friendly and sustainability environments . Most of the consumers gives a positive response by analysing the pros and cons of the new electric vehicle innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project Name : Electric Vehicle
Task 1 : Storytelling in Problem framing :
1 . The initial investment is high to buy an electric vehicle . 2 . Electricity is n’t free . Nowadays electric vehicles are short
driving range and speed . GPS services are not available for the electric vehicles .
3 . Most of the consumers says that . In electric vehicles battery
gets overheated .
Task 2 : Storytelling in Solution framing :
a ) Finalize the Technical details for your product :
1 . We are optimizing the battery conditions for working
longer - time . For this , purpose we are increasing the capacity of the electric vehicle battery .
2 . We use the liquid - cooled with water - glycol systems to
avoid the heating problems .
3 . We increase the speed range of the electric vehicle . 4 . We add the digital system to the electric vehicle for
accessing the above technologies .
5 . We can access the battery conditions and electric
vehicle health conditions through digital system .
b ) Designers should communicate their solution to the
consumers :
1 . We are in the development stages of the recharge
points / electric fuelling stations .
2 . In the future , we buy the electric vehicles at affordable
prices . We need to create an awareness for this particular one .
3 . We can easily monitor the electric bill charges through
service centres . Consumers must follow the
instructions to avoid high electric bills .
4 . We are increasing the battery capacity to improve the
driving range and speed of the electric vehicle with proper condition .
5 . We use Google Maps technology and machine learning
technologies for various purposes like traffic prediction , safer routes navigation using artificial intelligence technologies , weather monitoring system and more .
6 . We use the liquid - cooled with water - glycol systems to
avoid the heating problems in the electric vehicle .
c ) Collect feedback from consumer :
Consumers gives very good response for this new innovation . They want to transform their lives with the new era in automotive industry by choosing electric vehicles . Because electric vehicles are more eco - friendly and sustainability environments . Most of the consumers gives a positive response by analysing the pros and cons of the new electric vehicle innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21482 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment – Mind Mapping
Challenge & Selection The tool I used was the Mind mapping tool which helped me to go from what is stage to what if stage of the product development process which I was involved recently as a part of the project course for a Automotive company in Sweden . The main challenge in the project was to develop a product for the future by gathering the problems existing in today ’s process and also the getting to know the insights from the stakeholders for the future . I have used the mind mapping tool which helped me to look for patterns and themes in the data which I collected by doing the literature and customer survey regarding the current and future requirements of the product . Application I started the process by looking at the data collected from the research on autonomous vehicles which is the base to the product being developed and look out for possible places of use depending on the scope of the project . The task was to develop an autonomous load carrier for the future of transportation which would be able to load and unload goods to the trucks or stakeholders autonomously without any human help in the whole process . I began by interviewing different kinds of stakeholders like the warehouse companies , last mile delivery outlets , truck drivers etc to gather insights and inputs for the future autonomous vehicle . I had to narrow down the scope of the project pertaining to one area of use of the vehicle which was one of the major tasks before going for the idea generation phase of the process . For the narrowing phase of the project I used the mind mapping steps like explained in one of the course lectures . I took information from the different stake holders pertaining to the various possible output areas based on a questionnaire which comprised a set of questions related to the good and bad services that they were facing in the current scenarios and suggestions regarding the possible future scenarios of the autonomous vehicle . Further narrowing was done using the research of already existing solutions and competition to few of the above related market areas . Like in the delivery of goods in the last mile few companies have already started rolling out autonomous vehicles to deliver goods which are prominently increasing . After gathering all the inputs from various stakeholders I put them to discussion along with few of my colleagues to look for connections or patterns in them and then to narrow them down based on several other criteria and arrive at a final design criteria to proceed to the idea generation phase based on the finalised design criteria which was done using the mind mapping technique as explained above . Insight & Approach What I have learned from doing this mind mapping before proceeding the idea generation phase is the various possible solutions of each output areas from each stakeholder point of view which when put on paper gives us a huge variety of ideas which should then be connected for a effective yielding design criteria . The huge classification tree which comes as a result of mind mapping made me visualise the importance of doing it without which if the project would ’ve been continued would ’ve made the project and the whole process difficult and unsuccessful . The survey from various stakeholders allows them to share their unique perspectives and develop insights into potential outputs .
It is one of the efficient method to organise ideas and analyse complex situations through breaking things into smaller sections and one ting the common areas to give a unique successful solution . It leads us to a clear path to proceed ahead to the next stage without any confusion . It can be finalised as a process which enhances ones cognitive thinking process , deepen the knowledge of a specific area and find the specific issues that are needed to be addressed . Regarding the approach I would use in the future for a situation like this I would say that I would include the visualisation process along with mind mapping which would be looking into a bigger picture of developing a whole product . When it comes to “ what is ” stage of the process I would definitely use the mind mapping technique for this particular project or product as I feel that any other technique would n’t do the justice to the process of delivering a well defined product for the stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment – Mind Mapping
Challenge & Selection The tool I used was the Mind mapping tool which helped me to go from what is stage to what if stage of the product development process which I was involved recently as a part of the project course for a Automotive company in Sweden . The main challenge in the project was to develop a product for the future by gathering the problems existing in today ’s process and also the getting to know the insights from the stakeholders for the future . I have used the mind mapping tool which helped me to look for patterns and themes in the data which I collected by doing the literature and customer survey regarding the current and future requirements of the product . Application I started the process by looking at the data collected from the research on autonomous vehicles which is the base to the product being developed and look out for possible places of use depending on the scope of the project . The task was to develop an autonomous load carrier for the future of transportation which would be able to load and unload goods to the trucks or stakeholders autonomously without any human help in the whole process . I began by interviewing different kinds of stakeholders like the warehouse companies , last mile delivery outlets , truck drivers etc to gather insights and inputs for the future autonomous vehicle . I had to narrow down the scope of the project pertaining to one area of use of the vehicle which was one of the major tasks before going for the idea generation phase of the process . For the narrowing phase of the project I used the mind mapping steps like explained in one of the course lectures . I took information from the different stake holders pertaining to the various possible output areas based on a questionnaire which comprised a set of questions related to the good and bad services that they were facing in the current scenarios and suggestions regarding the possible future scenarios of the autonomous vehicle . Further narrowing was done using the research of already existing solutions and competition to few of the above related market areas . Like in the delivery of goods in the last mile few companies have already started rolling out autonomous vehicles to deliver goods which are prominently increasing . After gathering all the inputs from various stakeholders I put them to discussion along with few of my colleagues to look for connections or patterns in them and then to narrow them down based on several other criteria and arrive at a final design criteria to proceed to the idea generation phase based on the finalised design criteria which was done using the mind mapping technique as explained above . Insight & Approach What I have learned from doing this mind mapping before proceeding the idea generation phase is the various possible solutions of each output areas from each stakeholder point of view which when put on paper gives us a huge variety of ideas which should then be connected for a effective yielding design criteria . The huge classification tree which comes as a result of mind mapping made me visualise the importance of doing it without which if the project would ’ve been continued would ’ve made the project and the whole process difficult and unsuccessful . The survey from various stakeholders allows them to share their unique perspectives and develop insights into potential outputs .
It is one of the efficient method to organise ideas and analyse complex situations through breaking things into smaller sections and one ting the common areas to give a unique successful solution . It leads us to a clear path to proceed ahead to the next stage without any confusion . It can be finalised as a process which enhances ones cognitive thinking process , deepen the knowledge of a specific area and find the specific issues that are needed to be addressed . Regarding the approach I would use in the future for a situation like this I would say that I would include the visualisation process along with mind mapping which would be looking into a bigger picture of developing a whole product . When it comes to “ what is ” stage of the process I would definitely use the mind mapping technique for this particular project or product as I feel that any other technique would n’t do the justice to the process of delivering a well defined product for the stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10488 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge
I have trouble keeping track of my own thoughts . Although by the end of my sentences I deliver the message I intend to deliver , it usually takes me more time than it would take my teammates or colleagues since I lose my train of thought or I go on into different topics to give examples or clarify the current topic . I am a student , and I am currently finalizing a business project with my teammates . The challenge we had at first was to be on the same page about all the processes and the details of the project before starting . This was during finals period , so we all had different projects and exams to tend to so we were to use our time very efficiently . For this , I had to tell them how I intended the project to look like during the preparation phase and after launch without wasting any precious time .
Selection
The visualization tool stood up to me at first because of its simplicity and usefulness . Being able to put your thoughts into shapes and colors to convey a message is not only interesting but it has also been my go - to during note taking and mind - mapping .
So , I selected the visualization tool because I have been using it a lot even before taking this course because of how well it works for me . Seeing how powerful a tool it is in business , I wanted to use it correctly and with the intention of using it for a purpose and not simply because I like it . In short , I tried using it strategically this time .
Application
For each of our meetings to discuss and elaborate on the project , my teammates and I depended almost fully on visualization to get our ideas through . When discussing the supply chain process , we used visual aids like drawing on paper , using online visual aids like icons and arrows . We also used a lot of diagrams for details about the delegation of work . Through visual borders we were able to separate what we could and could not do , what resources we had and what we did n’t .
In addition , to clarify our customer segments and profile them , we even used different stick figures to distinguish between the customer traits and used those figures for the whole mapping process . This specific aspect of using one visual aid e.g. , icon in every meeting we had , made it easier for us to take it from where we stopped and to form a small culture between us .
For our project roadmap , it was all visual . We created it online using a Gantt chart to show where and when the milestones will be and showcase whether some of the milestones intersect .
Insight
Visualizing helped us remember the information we were sharing since it would be there on the board or the notebook or the online whiteboard we used . We could easily revisit past points and discuss them in relation to other points since they were all visually related . It was also very helpful to us when we needed to talk about the processes in a more concrete way , for example , the Gantt chart helped us check the feasibility of the dates we set for our milestones .
Our teamwork has improved as well . Because when we would create a big board full of visually interrelated information , it helped us come to a conclusion together with whoever was presenting their thought process .
In short , the efficiency problem I was worried about was eliminated when we decided to apply the visualization tool to our project .
Approach
Our project involves setting up a shop that is welcoming and relaxing , and fun at the same time . Our next step is to decide on how this shop will look in detail and visualizing is the tool that will be crucial to our success in this next mission .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge
I have trouble keeping track of my own thoughts . Although by the end of my sentences I deliver the message I intend to deliver , it usually takes me more time than it would take my teammates or colleagues since I lose my train of thought or I go on into different topics to give examples or clarify the current topic . I am a student , and I am currently finalizing a business project with my teammates . The challenge we had at first was to be on the same page about all the processes and the details of the project before starting . This was during finals period , so we all had different projects and exams to tend to so we were to use our time very efficiently . For this , I had to tell them how I intended the project to look like during the preparation phase and after launch without wasting any precious time .
Selection
The visualization tool stood up to me at first because of its simplicity and usefulness . Being able to put your thoughts into shapes and colors to convey a message is not only interesting but it has also been my go - to during note taking and mind - mapping .
So , I selected the visualization tool because I have been using it a lot even before taking this course because of how well it works for me . Seeing how powerful a tool it is in business , I wanted to use it correctly and with the intention of using it for a purpose and not simply because I like it . In short , I tried using it strategically this time .
Application
For each of our meetings to discuss and elaborate on the project , my teammates and I depended almost fully on visualization to get our ideas through . When discussing the supply chain process , we used visual aids like drawing on paper , using online visual aids like icons and arrows . We also used a lot of diagrams for details about the delegation of work . Through visual borders we were able to separate what we could and could not do , what resources we had and what we did n’t .
In addition , to clarify our customer segments and profile them , we even used different stick figures to distinguish between the customer traits and used those figures for the whole mapping process . This specific aspect of using one visual aid e.g. , icon in every meeting we had , made it easier for us to take it from where we stopped and to form a small culture between us .
For our project roadmap , it was all visual . We created it online using a Gantt chart to show where and when the milestones will be and showcase whether some of the milestones intersect .
Insight
Visualizing helped us remember the information we were sharing since it would be there on the board or the notebook or the online whiteboard we used . We could easily revisit past points and discuss them in relation to other points since they were all visually related . It was also very helpful to us when we needed to talk about the processes in a more concrete way , for example , the Gantt chart helped us check the feasibility of the dates we set for our milestones .
Our teamwork has improved as well . Because when we would create a big board full of visually interrelated information , it helped us come to a conclusion together with whoever was presenting their thought process .
In short , the efficiency problem I was worried about was eliminated when we decided to apply the visualization tool to our project .
Approach
Our project involves setting up a shop that is welcoming and relaxing , and fun at the same time . Our next step is to decide on how this shop will look in detail and visualizing is the tool that will be crucial to our success in this next mission .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20473 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING COURSE FINAL ASSIGNMENT - Sara Robinson STORYTELLING
Challenge
Coursera ’s Design Thinking course made me acknowledge a useful and proven process for
the creation of innovative ideas . I will try to apply learned concepts and tools in my presales
role at work . Some of the tools such as visualization and storytelling were already in use in
my role , although I now have a better background to apply them more efficiently within the
design thinking process , defining the “ What is ” , “ What if ” , “ What wows ” and “ What Works ” .
Storytelling for technical presales
In LATAM ( Latin America ) , customers with IT ( Information Technology ) requirements are
usually overwhelmed with many solutions to be analyzed for their needs . Comparing those
solutions may become a very big effort for customers and vendors . Features may not be
standardized , and business processes may require customization or a combination of two
or more technologies to cover a specific need .
Storytelling is very useful for technical presales in IT . As a presales engineer , this tool allows
me to :
● Share stories of other experiences or other success cases with customers .
● Discover many issues and opportunities in customer ’s organizations ( corporations ,
government agencies , etc ) .
● Show that the project I sell can comply with customer ’s needs .
Insight - Applying Storytelling for presales engineering
While customers listen to the stories I share , I also ask them to share their own problems
and opportunities for their business . I use that feedback to design a preliminary solution
that will then evolve into a successful project . The way to evolve is through an agile
methodology . So , we iterate in the definition of the solution as many times as we need , in
order to define an efficient solution that complies with each other 's interests and goals .
The solution becomes our solution ( not only mine or the customer ’s ) .
I collect the information discovered in every step , plus the context information of
specialized sites ( including public competition information ) to develop strategies to
improve the chances of a winning solution .
Approach - Conclusion
I can now use storytelling in a more efficient way , and complement with the other tools
explained in the Design Thinking course in workshops with my customers .
Thanks a lot to Giovanna Salama and her team !
| EMAIL:
ID_NUM:
NAME_STUDENT: Sara Robinson
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING COURSE FINAL ASSIGNMENT - Sara Robinson STORYTELLING
Challenge
Coursera ’s Design Thinking course made me acknowledge a useful and proven process for
the creation of innovative ideas . I will try to apply learned concepts and tools in my presales
role at work . Some of the tools such as visualization and storytelling were already in use in
my role , although I now have a better background to apply them more efficiently within the
design thinking process , defining the “ What is ” , “ What if ” , “ What wows ” and “ What Works ” .
Storytelling for technical presales
In LATAM ( Latin America ) , customers with IT ( Information Technology ) requirements are
usually overwhelmed with many solutions to be analyzed for their needs . Comparing those
solutions may become a very big effort for customers and vendors . Features may not be
standardized , and business processes may require customization or a combination of two
or more technologies to cover a specific need .
Storytelling is very useful for technical presales in IT . As a presales engineer , this tool allows
me to :
● Share stories of other experiences or other success cases with customers .
● Discover many issues and opportunities in customer ’s organizations ( corporations ,
government agencies , etc ) .
● Show that the project I sell can comply with customer ’s needs .
Insight - Applying Storytelling for presales engineering
While customers listen to the stories I share , I also ask them to share their own problems
and opportunities for their business . I use that feedback to design a preliminary solution
that will then evolve into a successful project . The way to evolve is through an agile
methodology . So , we iterate in the definition of the solution as many times as we need , in
order to define an efficient solution that complies with each other 's interests and goals .
The solution becomes our solution ( not only mine or the customer ’s ) .
I collect the information discovered in every step , plus the context information of
specialized sites ( including public competition information ) to develop strategies to
improve the chances of a winning solution .
Approach - Conclusion
I can now use storytelling in a more efficient way , and complement with the other tools
explained in the Design Thinking course in workshops with my customers .
Thanks a lot to Giovanna Salama and her team !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sara Robinson"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9818 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My reflection - Visualisation
Challenge & Selection I work as an Agile Coach within multi - cultural and distributed teams for mainly IT companies . I spend a lot of time on trying to build performing teams and one tool I use to help me achieving this is visualisation . This tool helps me to connect with team members I work with about concepts , piece of information , and to build understanding between each other in order to achieve great purpose as a team . I especially use visualization in a team ’s activity I called : “ how to build our high performing team ” . I built this team activity inspired by Lyssa Adkins ’ video “ The High Performance Tree ” https://www.youtube.com/watch?v=t3kKechcwYM&feature=emb_title .
Application The setup takes place in a room with flip charts or a board and the team members . Generally , the team members are no more than 7 to avoid taking too much time . The team is composed mainly of developers , software testers and a product owner . I start the activity by drawing a big and , hopefully , beautiful tree on a board . I draw the tree with its roots , branches and I ask the question about what they think the analogy is between a tree and our team . I let some time for the team members to think about their answers and to speak it out loud . It is a way of engaging them and sparking their interest toward the activity . Afterward , I explain them the analogy between a solid and healthy tree and a high performing team . Then I start to write down at the roots of the tree the team ’s values . If the team does not have defined team ’s values yet , I can write down the values of the company or the values of the Scrum agile framework ( as described in the video above ) . I described the roots as a need to be solid and healthy in order for the tree to grow solid and resist potential storms . Like a team , when the roots of a tree are solid , they can resist anything , and the tree can thrive .
Then I prompt the team to take some time and to reflect on their own roots ’ and to identify if there is something we should change in our processes , relationships to strengthen our roots . Each team member has a set of post - it in front of them and they can quietly take time to note their feedback . After a time of reflection , notes are added near by the roots , we discuss them and agree on potential team ’s actions to strengthen our roots . Then , I go to the tree branches , and like in the video , I wrote down the characteristic of a high performing team while describing these characteristics to the team and I ask the team the following questions : How far do you recognise these characteristics in our team ? If we miss some of these characteristics , what should we do to get all of those characteristics as a description of our team ? I let a time of reflection again for notes to be added to the branches and I steer up a discussion leading on potential team ’s actions . At that point depending the team , the team might get enough actions points already in which case , I finally draw the fruits , like in the video , and I wrote down what each of those fruits mean . Then I would ask if the team want to continue the activity or if they have enough action points to implement and we can take back the visualisation of our growing tree at a later stage . If team members want the former , I prompt the team with two last questions : How far do you think we are from having those fruits ? What should we do to be able to harvest those fruits ? Again , the team has a time of reflection for writing down on notes and to discuss about them leading to team ’s actions .
Insights & Approach What I learned with this activity is that using metaphors during a visualization activity is powerful . Metaphors instantly tickle the imagination of the audience and make things more concrete when I want to explain a concept , especially such a concept as the one of high - performing team . Trying to build a high - performing team can be a vague and futile concept for team members , mainly developers who generally want to get down at the code level and can be in a defensive position when talked about changing things inside the team . It is even truer if the team members did not identify problems yet . Walking with them through the visualisation make them reflect and introspect on the team ’s status . Most of the time we discover things we did not know .
Since I discovered the most valuable aspect of visualisation is to make things concrete for people , I use this tool not only with team members but also with stakeholders and leadership to explore other paths and to discover something we did not know or to confirm some assumptions we had .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My reflection - Visualisation
Challenge & Selection I work as an Agile Coach within multi - cultural and distributed teams for mainly IT companies . I spend a lot of time on trying to build performing teams and one tool I use to help me achieving this is visualisation . This tool helps me to connect with team members I work with about concepts , piece of information , and to build understanding between each other in order to achieve great purpose as a team . I especially use visualization in a team ’s activity I called : “ how to build our high performing team ” . I built this team activity inspired by Lyssa Adkins ’ video “ The High Performance Tree ” https://www.youtube.com/watch?v=t3kKechcwYM&feature=emb_title .
Application The setup takes place in a room with flip charts or a board and the team members . Generally , the team members are no more than 7 to avoid taking too much time . The team is composed mainly of developers , software testers and a product owner . I start the activity by drawing a big and , hopefully , beautiful tree on a board . I draw the tree with its roots , branches and I ask the question about what they think the analogy is between a tree and our team . I let some time for the team members to think about their answers and to speak it out loud . It is a way of engaging them and sparking their interest toward the activity . Afterward , I explain them the analogy between a solid and healthy tree and a high performing team . Then I start to write down at the roots of the tree the team ’s values . If the team does not have defined team ’s values yet , I can write down the values of the company or the values of the Scrum agile framework ( as described in the video above ) . I described the roots as a need to be solid and healthy in order for the tree to grow solid and resist potential storms . Like a team , when the roots of a tree are solid , they can resist anything , and the tree can thrive .
Then I prompt the team to take some time and to reflect on their own roots ’ and to identify if there is something we should change in our processes , relationships to strengthen our roots . Each team member has a set of post - it in front of them and they can quietly take time to note their feedback . After a time of reflection , notes are added near by the roots , we discuss them and agree on potential team ’s actions to strengthen our roots . Then , I go to the tree branches , and like in the video , I wrote down the characteristic of a high performing team while describing these characteristics to the team and I ask the team the following questions : How far do you recognise these characteristics in our team ? If we miss some of these characteristics , what should we do to get all of those characteristics as a description of our team ? I let a time of reflection again for notes to be added to the branches and I steer up a discussion leading on potential team ’s actions . At that point depending the team , the team might get enough actions points already in which case , I finally draw the fruits , like in the video , and I wrote down what each of those fruits mean . Then I would ask if the team want to continue the activity or if they have enough action points to implement and we can take back the visualisation of our growing tree at a later stage . If team members want the former , I prompt the team with two last questions : How far do you think we are from having those fruits ? What should we do to be able to harvest those fruits ? Again , the team has a time of reflection for writing down on notes and to discuss about them leading to team ’s actions .
Insights & Approach What I learned with this activity is that using metaphors during a visualization activity is powerful . Metaphors instantly tickle the imagination of the audience and make things more concrete when I want to explain a concept , especially such a concept as the one of high - performing team . Trying to build a high - performing team can be a vague and futile concept for team members , mainly developers who generally want to get down at the code level and can be in a defensive position when talked about changing things inside the team . It is even truer if the team members did not identify problems yet . Walking with them through the visualisation make them reflect and introspect on the team ’s status . Most of the time we discover things we did not know .
Since I discovered the most valuable aspect of visualisation is to make things concrete for people , I use this tool not only with team members but also with stakeholders and leadership to explore other paths and to discover something we did not know or to confirm some assumptions we had .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9110 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity . What can we use mind maps for :
• Note taking
• Brainstorming ( individually or in groups )
• Problem solving
• Studying and memorization
• Planning
• Researching and consolidating information from multiple sources
• Presenting information
• Gaining insight on complex subjects
• Jogging your creativity
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity . What can we use mind maps for :
• Note taking
• Brainstorming ( individually or in groups )
• Problem solving
• Studying and memorization
• Planning
• Researching and consolidating information from multiple sources
• Presenting information
• Gaining insight on complex subjects
• Jogging your creativity
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14907 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION - VISUALIZATION
CHALLENGE AND SELECTION
As the market place change , we need to evolve faster than ever and to re - invent our business by providing be;er service . Visualiza?on is one of the key tool I use in my day to day ac?vity which addresses a common problem area with various stakeholder within my organisa?on . I used the BLUE OCEAN STRATEGY to iden?fy the ‘ AS - IS ’ model - different kind of ac?vi?es performed at various stages , manual touch point , steps taken to iden?fy the root cause , ? me taken for break resolu?on , pain point that the team currently faces which will help to reduce informa?on transmission ? me to MARK and help invest in clients .
APPLICATION
One day when I was at work I had a though in my head - How can I reduce or eliminate mundane ac?vi?es and maximise impact to the stakeholder . That is when I stepped back and used the BLUE OCEAN strategy . I created a roadmap and broke it down into 4 parts ANALYSE , DESIGN , DECISE and DETERMINE . To develop it , I first drew the process workflow to iden?fy the various stakeholders involved at each stage of a value chain . I designed a one week long workshop which helped study the current process , interac?ons performed by them on a daily basis with both opera?onal and ITEC teams . Furthermore it also helped deep dive into different applica?ons to iden?fy the root cause of the problem . I also checked with the teams on the upcoming projects and if there were any levers used in the past that did not work . I also conducted formal mee?ngs with the sponsor user key contact on the ini?a?ve and discussed the progress and construc?ve feedbacks if any .
Thinking ahead , I had the opportunity to build my team where I hand - picked the best from various department making us a perfect AGILE innova?ve team . For this ac?vity we carried daily class room session where we collaborated , brainstormed to understand our dream of building a one stop shop plaZorm . With all the challenges posed in the past , we had to iden?fy what features should the tool have , for that we chalked down basic ques?ons - is there API connec?vity ? Does the database have capacity to hold ? Which applica?on can be used to resolve this problem ? By ar?cula?ng a clearer outcome statement we generated many ideas - crea?ng a workbasket which helps to be;er plan the day , a risk indicator to priori?se the issue , an email / no?fica?on mechanism , naviga?ng to different tools via API , smart analy?cs , rule based logic to iden?fy the root cause and the ability to talk to the end clients . now that we had all the ques?ons answered and features that we believed we wanted , we used the MOSCOW RULE ( MUST HAVE , SHOULD HAVE , COULD HAVE , GOOD TO HAVE ) to remove out unrealis?c and expected ideas that lack the ‘ WOW ’ factor .
Based on the need of the end user we then created an outline with different features and moved to the UX design wherein we mapped the user ’s journey . We first tested with the exis?ng working group , following which the features were reviewed by a larger audience . We also conducted a survey to understand the following If any feature is missing?What changes would you like to see ? Is the User interphase simple to use ? Post the feedback sessions we deployed our one - stop - shop plaZorm and received posi?ve feedback for various stakeholders .
INSIGHT AND APPROACH
The holis?c plaZorm encompasses the end- to - end view in a single tool by providing graphs , giving risk score card for be;er priori?za?ons , automa?ng root cause analysis , email exchange by click of a bu;on and also be;er audit control and early warning reports .
While my efforts helped reduce manual ac?vity , provided be;er audit controls and importantly improved customer services , we were met with skep?cism by many stakeholders ini?ally . Some of the stakeholders raised concerns as they may have had to use mul?ple applica?ons to priori?se their ac?vity . Collabora?ng and incorpora?ng their feedback helped tame this robust and comprehensive effort . It not only provided long term solu?ons but also benefi;ed all stakeholders and importantly set precedence to quality of future efforts and orienta?on towards efficiency .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION - VISUALIZATION
CHALLENGE AND SELECTION
As the market place change , we need to evolve faster than ever and to re - invent our business by providing be;er service . Visualiza?on is one of the key tool I use in my day to day ac?vity which addresses a common problem area with various stakeholder within my organisa?on . I used the BLUE OCEAN STRATEGY to iden?fy the ‘ AS - IS ’ model - different kind of ac?vi?es performed at various stages , manual touch point , steps taken to iden?fy the root cause , ? me taken for break resolu?on , pain point that the team currently faces which will help to reduce informa?on transmission ? me to MARK and help invest in clients .
APPLICATION
One day when I was at work I had a though in my head - How can I reduce or eliminate mundane ac?vi?es and maximise impact to the stakeholder . That is when I stepped back and used the BLUE OCEAN strategy . I created a roadmap and broke it down into 4 parts ANALYSE , DESIGN , DECISE and DETERMINE . To develop it , I first drew the process workflow to iden?fy the various stakeholders involved at each stage of a value chain . I designed a one week long workshop which helped study the current process , interac?ons performed by them on a daily basis with both opera?onal and ITEC teams . Furthermore it also helped deep dive into different applica?ons to iden?fy the root cause of the problem . I also checked with the teams on the upcoming projects and if there were any levers used in the past that did not work . I also conducted formal mee?ngs with the sponsor user key contact on the ini?a?ve and discussed the progress and construc?ve feedbacks if any .
Thinking ahead , I had the opportunity to build my team where I hand - picked the best from various department making us a perfect AGILE innova?ve team . For this ac?vity we carried daily class room session where we collaborated , brainstormed to understand our dream of building a one stop shop plaZorm . With all the challenges posed in the past , we had to iden?fy what features should the tool have , for that we chalked down basic ques?ons - is there API connec?vity ? Does the database have capacity to hold ? Which applica?on can be used to resolve this problem ? By ar?cula?ng a clearer outcome statement we generated many ideas - crea?ng a workbasket which helps to be;er plan the day , a risk indicator to priori?se the issue , an email / no?fica?on mechanism , naviga?ng to different tools via API , smart analy?cs , rule based logic to iden?fy the root cause and the ability to talk to the end clients . now that we had all the ques?ons answered and features that we believed we wanted , we used the MOSCOW RULE ( MUST HAVE , SHOULD HAVE , COULD HAVE , GOOD TO HAVE ) to remove out unrealis?c and expected ideas that lack the ‘ WOW ’ factor .
Based on the need of the end user we then created an outline with different features and moved to the UX design wherein we mapped the user ’s journey . We first tested with the exis?ng working group , following which the features were reviewed by a larger audience . We also conducted a survey to understand the following If any feature is missing?What changes would you like to see ? Is the User interphase simple to use ? Post the feedback sessions we deployed our one - stop - shop plaZorm and received posi?ve feedback for various stakeholders .
INSIGHT AND APPROACH
The holis?c plaZorm encompasses the end- to - end view in a single tool by providing graphs , giving risk score card for be;er priori?za?ons , automa?ng root cause analysis , email exchange by click of a bu;on and also be;er audit control and early warning reports .
While my efforts helped reduce manual ac?vity , provided be;er audit controls and importantly improved customer services , we were met with skep?cism by many stakeholders ini?ally . Some of the stakeholders raised concerns as they may have had to use mul?ple applica?ons to priori?se their ac?vity . Collabora?ng and incorpora?ng their feedback helped tame this robust and comprehensive effort . It not only provided long term solu?ons but also benefi;ed all stakeholders and importantly set precedence to quality of future efforts and orienta?on towards efficiency .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22282 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
Storytelling is a tool that I learnt to use in my everyday work by experience . I work in a bank as a customer service officer and investment consultant . I work with various kinds of people . My customers come from different countries , different occupational areas , background , education , and different needs to be fulfilled . It is essential to comply with the special characteristics of every group and come up with the most suitable approach for each and every one . The most difficult challenge that I faced during the first years of my career , was to invent ways to be effective at my duties and goals and at the same time , to give my clients what they really need . In order to achieve this , I ought to have a clear knowledge of who they are and a better understanding of their needs and problems . And the best way to break the ice and get to know them is by storytelling .
Selection
The first and most important rule of my storytelling to be successful is to obtain deep knowledge of my audience . For this , before every appointment , I take some time to review the data about the client , any special characteristic if noted and the review of previous meetings . Depending on how the conversation goes , there is always the right time of a storytelling . Sometimes it is about an experience that I had and sometimes about a case or a problem another client had faced in the past .
I try to present a story that is relevant to the case that is being discussed . This works in two ways . First , helps my client to realize that he is not the only one in this situation and allows both of us to develop empathy about the situation that needs to be taken care of . Secondly , the presentation of the solution that took place in my story raises his hope that there is a solution for him , too . For every person in need , it is essential to know that someone has deep understanding of their situation and also has the will and the mans to provide solutions .
Storytelling also works in the case that the customer has not still reach the point of realization of his true needs . Using a good story along with asking him questions about what he thinks or what he would do if were in a similar situation , and then give him a few moments of reflection , could help him conclude to what is really important for him and which his true goal is .
Application
A case of a storytelling that got very helpful and effective is from a few years ago , when an old customer came to our appointment looking very anxious . As she explained , her son , 25 years old , wanted to start a business of extreme sports and parachute flying . Wanting to help him , she was about to withdraw all of her savings , even though she was worried of her son ’s lack of experience in running a business . We presented her a story of another customer of our bank of similar age , who wanted to start his own business , converting a house his family owned into a multi action playground for children . As he had no working experience in the field ( he had studied music ) , he pursued to work for a year in a day care
center to learn as much possible . At the same time , he took seminars about children ’s psychology and business administration . He attended forums and exhibitions in the country and abroad , getting innovative ideas and searching for the most suitable equipment . As a young entrepreneur , he filed for subsidy and hired a business consultant to help him with his business plan . After more than a year of preparations , he finally started his business , which flourished .
The story helped our client to calm down and realize that such a business venture needs robust preparation . She guided her son not to rush and but to get all the proper help an programming . As a result , he started his business the next year and up to now , two years after , has been very successful and still growing .
Insight
Most of the times , a true story is the best way to pass through your message , in the most vivid , colorful and effective way . You know that you have been successful when people walk out confident , with a certain vision of what to do next . All it takes is careful preparation , a powerful story and a strong willing to understand eachother .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
Storytelling is a tool that I learnt to use in my everyday work by experience . I work in a bank as a customer service officer and investment consultant . I work with various kinds of people . My customers come from different countries , different occupational areas , background , education , and different needs to be fulfilled . It is essential to comply with the special characteristics of every group and come up with the most suitable approach for each and every one . The most difficult challenge that I faced during the first years of my career , was to invent ways to be effective at my duties and goals and at the same time , to give my clients what they really need . In order to achieve this , I ought to have a clear knowledge of who they are and a better understanding of their needs and problems . And the best way to break the ice and get to know them is by storytelling .
Selection
The first and most important rule of my storytelling to be successful is to obtain deep knowledge of my audience . For this , before every appointment , I take some time to review the data about the client , any special characteristic if noted and the review of previous meetings . Depending on how the conversation goes , there is always the right time of a storytelling . Sometimes it is about an experience that I had and sometimes about a case or a problem another client had faced in the past .
I try to present a story that is relevant to the case that is being discussed . This works in two ways . First , helps my client to realize that he is not the only one in this situation and allows both of us to develop empathy about the situation that needs to be taken care of . Secondly , the presentation of the solution that took place in my story raises his hope that there is a solution for him , too . For every person in need , it is essential to know that someone has deep understanding of their situation and also has the will and the mans to provide solutions .
Storytelling also works in the case that the customer has not still reach the point of realization of his true needs . Using a good story along with asking him questions about what he thinks or what he would do if were in a similar situation , and then give him a few moments of reflection , could help him conclude to what is really important for him and which his true goal is .
Application
A case of a storytelling that got very helpful and effective is from a few years ago , when an old customer came to our appointment looking very anxious . As she explained , her son , 25 years old , wanted to start a business of extreme sports and parachute flying . Wanting to help him , she was about to withdraw all of her savings , even though she was worried of her son ’s lack of experience in running a business . We presented her a story of another customer of our bank of similar age , who wanted to start his own business , converting a house his family owned into a multi action playground for children . As he had no working experience in the field ( he had studied music ) , he pursued to work for a year in a day care
center to learn as much possible . At the same time , he took seminars about children ’s psychology and business administration . He attended forums and exhibitions in the country and abroad , getting innovative ideas and searching for the most suitable equipment . As a young entrepreneur , he filed for subsidy and hired a business consultant to help him with his business plan . After more than a year of preparations , he finally started his business , which flourished .
The story helped our client to calm down and realize that such a business venture needs robust preparation . She guided her son not to rush and but to get all the proper help an programming . As a result , he started his business the next year and up to now , two years after , has been very successful and still growing .
Insight
Most of the times , a true story is the best way to pass through your message , in the most vivid , colorful and effective way . You know that you have been successful when people walk out confident , with a certain vision of what to do next . All it takes is careful preparation , a powerful story and a strong willing to understand eachother .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18841 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Life Defining Events
In my 18 years of existence , describing the person I am today is an account of all the days I have lived . Every day brings new challenges and unexpected learning opportunities . It will be difficult to recall all of the lessons and memories from beyond the line . Some trials , on the other hand , are worth remembering . My mother used to tell me that when a human is born , he or she is like a lump of soft clay that can be molded . You can do whatever you want . You can give characters and shapes that are one - of - a - kind . The thing , on the other hand , will survive longer if it is adequately heated . The clay 's purity is ignited by heat . It was a problematic ideology for me to relate to in the context of real life . For me , the healing process was analogous to life 's hardships . I 've always thought of hurdles as issues . To be clear , problems are not an issue ; it is a matter of perspective and how people respond to them . I 've always believed that trials make you weaker because you fall back and injure yourself every time you hit a brick wall . I did n't know until one day that I could pull down the brick wall ; all I needed was patience and determination . Furthermore , it is acceptable if you can not overcome the brick wall ; you must learn to work around it .
Other elements like upbringing , personal preferences , and self - consciousness are all critical in defining a person . There are times of appreciation , thanks , enjoyment , and pleasures that come with trials . There have been times when I had made my parents and family proud , like when I received the VCUQ 's " best student of the year " award or simply by graduating from a reputable college . We need to remind ourselves to remain modest and grateful during times like this . This is something that both of my parents have .
Stress Management and Life Balance .
People 's minds are under a lot of stress as a result of their increasingly hectic lifestyle . Stress is a mental state of tension brought on by stressful , demanding , or complex conditions . Stress harms one 's mental stress and mood , as well as physical health .
When a person is stressed , cortical is produced into the bloodstream , reducing the digestive , reproductive , and immune systems ' optimal functioning . This is why , to maintain one 's mind and body healthy , stress management is vital .
When someone is in a difficult position , stress management is making regular changes to one 's life using various approaches and strategies . Preventing stress through self - care and relaxation and managing one 's response to stressful situations when they occur are all part of stress management .
Stress is harmful to one 's health . When the human body believes it is in danger , stress is a survival instinct or response . This is why the sympathetic nervous system activates , raising the heart rate and releasing the energy hormone adrenaline , which aids in dealing with any scenario . This is also referred to as the fight - or - flight reaction .
The issue arises when a person is constantly stressed and worried or unsure how to deal with difficult situations . Stress management has become increasingly vital in people 's lives to live a meaningful life , maintain strong relationships , and avoid negative health repercussions . There are various stress management models , each with explanations for how to deal with or control stress .
Identifying the sources of stress in one 's ongoing life is the first step in stress management . While significant stressors such as an unpleasant or poisonous relationship , career changes , or the process of moving are easy to treat , determining the actual cause of chronic stress can be difficult .
Stress and producing mental and physical strain can also generate tension and even illness , affecting many aspects of one 's life . Stress management is helpful since it lowers the risk of heart disease , digestive issues , blood pressure , and various other physical disorders . Stress management is also beneficial in the treatment of mental illnesses such as anxiety and panic disorder .
Several methods reduce stress in one 's life , ranging from meditation to exercise to journaling . Yoga is a well - known physical stress - reduction strategy . A jog and other forms of cardio workouts help the body release pleasant hormones called endorphins .
Implications for my Leadership Performance and Style
Organizational success and leadership have a direct cause - and - effect relationship . Values , culture , change tolerance , and employee motivation are all determined by leaders . They influence institutional initiatives , including how they are implemented and how effective they are . Leaders can be found at any given level of an organization , not just in management . Successful leaders , on the other hand , share one trait . They exert influence over others around them to get the most out of the organization 's resources , particularly its most valuable and costly asset : its people . Libraries , like businesses , governments , and non - profits , require leadership . In reality , leaders ' influence and efficacy in bringing people together around a common goal can directly impact the library 's people , materials , and how patrons utilize or
interact with them , as well as whether or not that experience is positive . Given the importance of leadership in the success of information centers and patron experiences , it 's worth thinking about the many sorts of leaders and their potential impact on libraries as organizations .
My distinctive leadership competencies
Leadership abilities are defined as an individual 's capacity and strength to achieve goals by supervising processes , guiding initiatives , and managing workers . Taking intelligent decisions , allocating resources , and delegating , motivating , and communicating effectively are all valuable leadership characteristics . Honesty , confidence , devotion , and innovation are some of the other leadership qualities . In an organization , leadership competencies can be utilized to choose , develop , and promote leaders effectively . The distinction between leadership skill and leadership competency may be stated as follows : skill is the required level of efficiency to complete a task set , whereas competency is the quality to achieve the same . Certain aspects , such as corporate strategies and future trends , are considered when developing leadership capabilities . HR practitioners should leverage business strategies to drive the use of competencies in choosing and developing leaders . The firm will maintain a competitive advantage if it can effectively create a distinctive set of talents for its leaders . A project manager 's job has always piqued my curiosity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Life Defining Events
In my 18 years of existence , describing the person I am today is an account of all the days I have lived . Every day brings new challenges and unexpected learning opportunities . It will be difficult to recall all of the lessons and memories from beyond the line . Some trials , on the other hand , are worth remembering . My mother used to tell me that when a human is born , he or she is like a lump of soft clay that can be molded . You can do whatever you want . You can give characters and shapes that are one - of - a - kind . The thing , on the other hand , will survive longer if it is adequately heated . The clay 's purity is ignited by heat . It was a problematic ideology for me to relate to in the context of real life . For me , the healing process was analogous to life 's hardships . I 've always thought of hurdles as issues . To be clear , problems are not an issue ; it is a matter of perspective and how people respond to them . I 've always believed that trials make you weaker because you fall back and injure yourself every time you hit a brick wall . I did n't know until one day that I could pull down the brick wall ; all I needed was patience and determination . Furthermore , it is acceptable if you can not overcome the brick wall ; you must learn to work around it .
Other elements like upbringing , personal preferences , and self - consciousness are all critical in defining a person . There are times of appreciation , thanks , enjoyment , and pleasures that come with trials . There have been times when I had made my parents and family proud , like when I received the VCUQ 's " best student of the year " award or simply by graduating from a reputable college . We need to remind ourselves to remain modest and grateful during times like this . This is something that both of my parents have .
Stress Management and Life Balance .
People 's minds are under a lot of stress as a result of their increasingly hectic lifestyle . Stress is a mental state of tension brought on by stressful , demanding , or complex conditions . Stress harms one 's mental stress and mood , as well as physical health .
When a person is stressed , cortical is produced into the bloodstream , reducing the digestive , reproductive , and immune systems ' optimal functioning . This is why , to maintain one 's mind and body healthy , stress management is vital .
When someone is in a difficult position , stress management is making regular changes to one 's life using various approaches and strategies . Preventing stress through self - care and relaxation and managing one 's response to stressful situations when they occur are all part of stress management .
Stress is harmful to one 's health . When the human body believes it is in danger , stress is a survival instinct or response . This is why the sympathetic nervous system activates , raising the heart rate and releasing the energy hormone adrenaline , which aids in dealing with any scenario . This is also referred to as the fight - or - flight reaction .
The issue arises when a person is constantly stressed and worried or unsure how to deal with difficult situations . Stress management has become increasingly vital in people 's lives to live a meaningful life , maintain strong relationships , and avoid negative health repercussions . There are various stress management models , each with explanations for how to deal with or control stress .
Identifying the sources of stress in one 's ongoing life is the first step in stress management . While significant stressors such as an unpleasant or poisonous relationship , career changes , or the process of moving are easy to treat , determining the actual cause of chronic stress can be difficult .
Stress and producing mental and physical strain can also generate tension and even illness , affecting many aspects of one 's life . Stress management is helpful since it lowers the risk of heart disease , digestive issues , blood pressure , and various other physical disorders . Stress management is also beneficial in the treatment of mental illnesses such as anxiety and panic disorder .
Several methods reduce stress in one 's life , ranging from meditation to exercise to journaling . Yoga is a well - known physical stress - reduction strategy . A jog and other forms of cardio workouts help the body release pleasant hormones called endorphins .
Implications for my Leadership Performance and Style
Organizational success and leadership have a direct cause - and - effect relationship . Values , culture , change tolerance , and employee motivation are all determined by leaders . They influence institutional initiatives , including how they are implemented and how effective they are . Leaders can be found at any given level of an organization , not just in management . Successful leaders , on the other hand , share one trait . They exert influence over others around them to get the most out of the organization 's resources , particularly its most valuable and costly asset : its people . Libraries , like businesses , governments , and non - profits , require leadership . In reality , leaders ' influence and efficacy in bringing people together around a common goal can directly impact the library 's people , materials , and how patrons utilize or
interact with them , as well as whether or not that experience is positive . Given the importance of leadership in the success of information centers and patron experiences , it 's worth thinking about the many sorts of leaders and their potential impact on libraries as organizations .
My distinctive leadership competencies
Leadership abilities are defined as an individual 's capacity and strength to achieve goals by supervising processes , guiding initiatives , and managing workers . Taking intelligent decisions , allocating resources , and delegating , motivating , and communicating effectively are all valuable leadership characteristics . Honesty , confidence , devotion , and innovation are some of the other leadership qualities . In an organization , leadership competencies can be utilized to choose , develop , and promote leaders effectively . The distinction between leadership skill and leadership competency may be stated as follows : skill is the required level of efficiency to complete a task set , whereas competency is the quality to achieve the same . Certain aspects , such as corporate strategies and future trends , are considered when developing leadership capabilities . HR practitioners should leverage business strategies to drive the use of competencies in choosing and developing leaders . The firm will maintain a competitive advantage if it can effectively create a distinctive set of talents for its leaders . A project manager 's job has always piqued my curiosity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12880 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Background of the Problem
XYZ Company is an American multinational corporation holding company headquartered at Whitacre
Tower in downtown Dallas , Texas . It is the largest telecommunications company in the world ,
the largest mobile telephone service provider in the United States and the largest fixed telephone
service provider in the United States by XYZ Company communications .
Data Science Research Peru TV Now is a national , direct - to - consumer service which launched on November 09 , 2016 ,
and is designed to compete with other " over - the - top " television services . XYZ Company plans to expand
into the Indian OTT market , which has some major national and international players . The
company wants to tailor the existing product to fit the Indian market . The company decided to do
a market research with this objective as they search for the position they want to occupy in this
market .
Statement of the problem
Data Science Research Peru , a multinational company , planning to enter the OTT market in India , is uncertain about
consumer preferences to articulate the International expansion strategy .
Research Design
Type of Research Design
Method
Exploratory research will include focused group discussions and depth interviews for obtaining
variables of interest for the survey . We conducted focus group discussions with a group of six
people each and conducted depth interview of 50 individuals .
Sample : The sample was taken from a survey conducted for 1000 + people from 10 major cities
across India . The sampling technique used was random number generation and we chose 1000
responses from the survey . Random number generation was used to limit the bias based on age ,
gender , etc .
Applicability
The output of this research can be used by Data Science Research Peru in the future to develop an OTT platform that
best fit their segment needs and also help position the product to increase sales .
Information Needs
To identify the variables of interest for each research objective , we conducted three depth
interviews . Each interview was conducted for more than 20 + minutes . The research objectives
are :
RO1 : To evaluate the content available on online media in terms of regional , live , latest , original
and rental content .
RO2 : To evaluate the product bundling options that are available for online media services in
terms of additional devices and services .
RO3 : To evaluate the subscription options available for online media services in terms of price ,
devices , and choice of content .
RO4 : To evaluate the customization options available on online media services in terms of
popular , personal content and multiple user profiles options .
RO5 : To evaluate the requirement of parental control options available on online media services
in terms of age , content rating and payment restrictions .
RO6 : To evaluate all the supported platforms for online media services such as TV , PC , mobile ,
streaming devices , gaming consoles .
RO7 : To evaluate the customer support options available for online media services based on
modes such as chat , helpline number , email .
RO8 : To evaluate the various criteria for offline downloading available on online media services
in terms of portability , time limit , and capacity / size .
Questionnaire Development and Pretesting
To determine the basis of the questionnaire , characteristics have been identified based on In-
depth interviews . Three face - to - face In - depth interviews were conducted and an interviewer and
a participant were involved each . In - depth interviews were conducted to provide a clear idea of
the participant 's viewpoint on the research topic , i.e. the behavior of Over the top services or
Online media streaming services purchases . The techniques and questions involved were based
on the willingness to learn all the participants can share about the topic of research . We
interacted with the participants by neutrally asking their questions , listening closely to their
answers and asking follow - up questions and samples based on the answers . We ensured that the
follow - ups should not lead participants according to any preconceived notions , nor should they
encourage participants to provide particular answers by expressing approval or disapproval of
what they say . After the interview , each interview was analyzed carefully to understand the
attributes . Based on these attributes , a questionnaire was formed and the pretesting was done on
a set of individuals .
Data Analysis
CROSS TABS
Plan for Data Analysis
The data analysis for cross - tabulation involves selecting pairs of variables from the data and
analyzing the joint distribution of the combination to determine whether there exists a possibility
of some relationship . This process was repeated for various combinations possible . The
combinations were selected intuitively by the researchers to maximize the possibility of finding
some meaningful relationships .
Methods Used
Crosstab , or Cross Tabulation , is a process or function that combines and/or summarizes data
from one or more sources into a concise format for analysis or reporting . Crosstabs display the
joint distribution of two or more variables and they are usually represented in the form of a
contingency table in a matrix . In this research , the researchers tried to find whether some
relationship exists between the various characteristics of the consumer and the behavior
exhibited .
Anticipated Issues
The experiment may still not provide conclusive facts to be used in the marketing strategy and in
that case the company might offer limited time free subscription to customers bundled with their
mobile plans and the get information in form of feedback for more insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Background of the Problem
XYZ Company is an American multinational corporation holding company headquartered at Whitacre
Tower in downtown Dallas , Texas . It is the largest telecommunications company in the world ,
the largest mobile telephone service provider in the United States and the largest fixed telephone
service provider in the United States by XYZ Company communications .
Data Science Research Peru TV Now is a national , direct - to - consumer service which launched on November 09 , 2016 ,
and is designed to compete with other " over - the - top " television services . XYZ Company plans to expand
into the Indian OTT market , which has some major national and international players . The
company wants to tailor the existing product to fit the Indian market . The company decided to do
a market research with this objective as they search for the position they want to occupy in this
market .
Statement of the problem
Data Science Research Peru , a multinational company , planning to enter the OTT market in India , is uncertain about
consumer preferences to articulate the International expansion strategy .
Research Design
Type of Research Design
Method
Exploratory research will include focused group discussions and depth interviews for obtaining
variables of interest for the survey . We conducted focus group discussions with a group of six
people each and conducted depth interview of 50 individuals .
Sample : The sample was taken from a survey conducted for 1000 + people from 10 major cities
across India . The sampling technique used was random number generation and we chose 1000
responses from the survey . Random number generation was used to limit the bias based on age ,
gender , etc .
Applicability
The output of this research can be used by Data Science Research Peru in the future to develop an OTT platform that
best fit their segment needs and also help position the product to increase sales .
Information Needs
To identify the variables of interest for each research objective , we conducted three depth
interviews . Each interview was conducted for more than 20 + minutes . The research objectives
are :
RO1 : To evaluate the content available on online media in terms of regional , live , latest , original
and rental content .
RO2 : To evaluate the product bundling options that are available for online media services in
terms of additional devices and services .
RO3 : To evaluate the subscription options available for online media services in terms of price ,
devices , and choice of content .
RO4 : To evaluate the customization options available on online media services in terms of
popular , personal content and multiple user profiles options .
RO5 : To evaluate the requirement of parental control options available on online media services
in terms of age , content rating and payment restrictions .
RO6 : To evaluate all the supported platforms for online media services such as TV , PC , mobile ,
streaming devices , gaming consoles .
RO7 : To evaluate the customer support options available for online media services based on
modes such as chat , helpline number , email .
RO8 : To evaluate the various criteria for offline downloading available on online media services
in terms of portability , time limit , and capacity / size .
Questionnaire Development and Pretesting
To determine the basis of the questionnaire , characteristics have been identified based on In-
depth interviews . Three face - to - face In - depth interviews were conducted and an interviewer and
a participant were involved each . In - depth interviews were conducted to provide a clear idea of
the participant 's viewpoint on the research topic , i.e. the behavior of Over the top services or
Online media streaming services purchases . The techniques and questions involved were based
on the willingness to learn all the participants can share about the topic of research . We
interacted with the participants by neutrally asking their questions , listening closely to their
answers and asking follow - up questions and samples based on the answers . We ensured that the
follow - ups should not lead participants according to any preconceived notions , nor should they
encourage participants to provide particular answers by expressing approval or disapproval of
what they say . After the interview , each interview was analyzed carefully to understand the
attributes . Based on these attributes , a questionnaire was formed and the pretesting was done on
a set of individuals .
Data Analysis
CROSS TABS
Plan for Data Analysis
The data analysis for cross - tabulation involves selecting pairs of variables from the data and
analyzing the joint distribution of the combination to determine whether there exists a possibility
of some relationship . This process was repeated for various combinations possible . The
combinations were selected intuitively by the researchers to maximize the possibility of finding
some meaningful relationships .
Methods Used
Crosstab , or Cross Tabulation , is a process or function that combines and/or summarizes data
from one or more sources into a concise format for analysis or reporting . Crosstabs display the
joint distribution of two or more variables and they are usually represented in the form of a
contingency table in a matrix . In this research , the researchers tried to find whether some
relationship exists between the various characteristics of the consumer and the behavior
exhibited .
Anticipated Issues
The experiment may still not provide conclusive facts to be used in the marketing strategy and in
that case the company might offer limited time free subscription to customers bundled with their
mobile plans and the get information in form of feedback for more insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17043 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Social Leaders Challenge : Reflection
Challenge : In my company we develop technology solutions for everyday challenges in different business sectors . This time we were contacted by an NGO concerned about a critical problem regarding the security of social leaders ( leaders from communities in my country that help their members to defend their rights ) who were threatened by dangerous people and in worst cases killed . The NGO has been trying to solve that problem for the last 10 months with no luck and this time was interested in seeing if technology could help addressing and solving the problem . The challenge was to create a technological solution for teaching social leaders all the security protocols the NGO had designed . Selection : We had heard about the problem before in the news but we did n’t have a deep understanding of it . As Angela Meyer says in the “ Visualization Tool ” video lecture , when we are dealing with very complex problems we need to bring in more than just logic , we are doing extrapolation and inductive reasoning . We needed to use our imagination to see possibilities that we have n’t seen yet . To address the problem in a better way we decided to use Visualization tools that could help us understand the problem beyond the statistics and numbers that were available for us . Application : We invited all the stakeholders ( NGO members , four social leaders and government representatives in charge of the social leaders security ) to an all day meeting where we did a couple of exercises using Visualization tools to get more insights regarding the problem . First we created four groups , each one with one leader , one NGO member , one government representative and one of our team members . Then we asked the social leaders to describe everyday situations where they felt insecured or vulnerable and to draw those situations in a board with help from the rest of the group , trying to show what they were feeling , thinking and doing in every step , and giving as much detail as possible of the environment and people around them . The main idea of the first exercise was trying to be in the shoes of the social leader and see what they saw . For the second exercise we asked all the groups to point out what was done wrong in those situations , that made the social leader more vulnerable . Then to think on ways to improve the security in those situations and to draw the solution .
Insight & Approach After finishing the exercises it was really clear to us that most of the social leaders knew the security protocols , at least theoretically , but once it was required to use that knowledge in real life , in practice , they did n’t know what to do and usually made wrong decisions being more vulnerable to the threads . It was really helpful to make them draw those situations where they were vulnerable so we could have a clearer view of the dimension of the problems they were facing everyday . And thanks to that insight we decided that technology was not required to teach them the security protocols , but to help them feel and live the situations so they would be better prepared and make better decisions if the real thing happens . I ’m totally sure now that Visualization tools could come handy for those problems that are complex and required to be in the shoes of the users . An image always gives more information than a thousand words , helping understand what is living the user , what is thinking , what experience is having .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Social Leaders Challenge : Reflection
Challenge : In my company we develop technology solutions for everyday challenges in different business sectors . This time we were contacted by an NGO concerned about a critical problem regarding the security of social leaders ( leaders from communities in my country that help their members to defend their rights ) who were threatened by dangerous people and in worst cases killed . The NGO has been trying to solve that problem for the last 10 months with no luck and this time was interested in seeing if technology could help addressing and solving the problem . The challenge was to create a technological solution for teaching social leaders all the security protocols the NGO had designed . Selection : We had heard about the problem before in the news but we did n’t have a deep understanding of it . As Angela Meyer says in the “ Visualization Tool ” video lecture , when we are dealing with very complex problems we need to bring in more than just logic , we are doing extrapolation and inductive reasoning . We needed to use our imagination to see possibilities that we have n’t seen yet . To address the problem in a better way we decided to use Visualization tools that could help us understand the problem beyond the statistics and numbers that were available for us . Application : We invited all the stakeholders ( NGO members , four social leaders and government representatives in charge of the social leaders security ) to an all day meeting where we did a couple of exercises using Visualization tools to get more insights regarding the problem . First we created four groups , each one with one leader , one NGO member , one government representative and one of our team members . Then we asked the social leaders to describe everyday situations where they felt insecured or vulnerable and to draw those situations in a board with help from the rest of the group , trying to show what they were feeling , thinking and doing in every step , and giving as much detail as possible of the environment and people around them . The main idea of the first exercise was trying to be in the shoes of the social leader and see what they saw . For the second exercise we asked all the groups to point out what was done wrong in those situations , that made the social leader more vulnerable . Then to think on ways to improve the security in those situations and to draw the solution .
Insight & Approach After finishing the exercises it was really clear to us that most of the social leaders knew the security protocols , at least theoretically , but once it was required to use that knowledge in real life , in practice , they did n’t know what to do and usually made wrong decisions being more vulnerable to the threads . It was really helpful to make them draw those situations where they were vulnerable so we could have a clearer view of the dimension of the problems they were facing everyday . And thanks to that insight we decided that technology was not required to teach them the security protocols , but to help them feel and live the situations so they would be better prepared and make better decisions if the real thing happens . I ’m totally sure now that Visualization tools could come handy for those problems that are complex and required to be in the shoes of the users . An image always gives more information than a thousand words , helping understand what is living the user , what is thinking , what experience is having .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15793 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Amritpal ’s Reflection – Mind Mapping
Challenge Being a member of my company ’s innovation department , I was called along with my team for an urgent meeting . Based on our latest monthly report , a big number of our newly employed engineers have complained about an unpleasant and boring working environment ; an unfortunate fact for a company that relies on young and fresh minds to keep aiming forward . My challenge is to create an environment in which our employees can perform and endure their daily challenges agreeably and more pleasantly . The project scope includes our team ’s department and the new employees of other departments , with a limited period of thirty business days . We will focus on trying to uncover and pin point the effective solutions with regard to a pleasant environment .
Selection “ When I want to do something analytical , I make a list . When I ’m trying to do something creative , I make a mind - map . ” David Kelley - Founder , IDEO . With the problem already in hand , I selected the Mind - Mapping tool at this stage of my design . I believe it illustrates the minds of our employees to finally create a common mind amongst them regarding the reality of our challenge . Application Mind Mapping is great way to brainstorm . In order to turn their ideas into reality , we had to collect data from our employees . My colleagues and I have prepared a reunion for all the concerned members of the company ; at first , we have demanded answers from each employee on a survey that tackled their vision of a pleasant environment . The survey contained many types of questions , some were closed , other were open and loaded questions that required a deeper thinking ; for example : 1)Would you like a cup of coffee every few hours ? ( yes / no answer ) , 2 ) How are you getting on with the new system at work ? ( more elaborated answer ) … We had to cover many aspects , since it is pretty normal that visions differ from one individual to another . Our next step triggered some of the right brain functions . Each employee had to enter an empty room , and to schematically draw on a sheet of paper his idea of a pleasant office that meets his needs ; this may include adding a window , a plant , or perhaps sharing the room with another employee . Out of those pieces of data gathered from these employees during this ethnographic approach , we ’ve created “ personas ” . They represented patterns , a common mind amongst the members . Insight By applying the Mind Mapping tool , my team and I have gained an advanced feedback from our employees . We communicated all that data and created personas to finally generate a design criteria statement that our design solution must satisfy . The results came out as expected , except for few members that decided not to cooperate and resigned . The agreed upon personas helped us identify the many types of personalities working in our company , such as the sociable employee , the nature lover , the quiet one , the dreamer and more . We will try our best to meet the needs of everyone , even though they differ widely .
Approach We ca n’t deny that the way we handled this problem was organized and creative , it came out with a lot of useful data that allowed us to set our pivotal point in the design thinking process . Nevertheless , since the results were n’t matching , noting that we will still adapt the Mind Mapping tool at this stage of our design , we could have detailed the questions furthermore in order to limit the number of personas created at the end . Consequently , the design solution will please almost everyone .
| EMAIL:
ID_NUM:
NAME_STUDENT: Amritpal
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Amritpal ’s Reflection – Mind Mapping
Challenge Being a member of my company ’s innovation department , I was called along with my team for an urgent meeting . Based on our latest monthly report , a big number of our newly employed engineers have complained about an unpleasant and boring working environment ; an unfortunate fact for a company that relies on young and fresh minds to keep aiming forward . My challenge is to create an environment in which our employees can perform and endure their daily challenges agreeably and more pleasantly . The project scope includes our team ’s department and the new employees of other departments , with a limited period of thirty business days . We will focus on trying to uncover and pin point the effective solutions with regard to a pleasant environment .
Selection “ When I want to do something analytical , I make a list . When I ’m trying to do something creative , I make a mind - map . ” David Kelley - Founder , IDEO . With the problem already in hand , I selected the Mind - Mapping tool at this stage of my design . I believe it illustrates the minds of our employees to finally create a common mind amongst them regarding the reality of our challenge . Application Mind Mapping is great way to brainstorm . In order to turn their ideas into reality , we had to collect data from our employees . My colleagues and I have prepared a reunion for all the concerned members of the company ; at first , we have demanded answers from each employee on a survey that tackled their vision of a pleasant environment . The survey contained many types of questions , some were closed , other were open and loaded questions that required a deeper thinking ; for example : 1)Would you like a cup of coffee every few hours ? ( yes / no answer ) , 2 ) How are you getting on with the new system at work ? ( more elaborated answer ) … We had to cover many aspects , since it is pretty normal that visions differ from one individual to another . Our next step triggered some of the right brain functions . Each employee had to enter an empty room , and to schematically draw on a sheet of paper his idea of a pleasant office that meets his needs ; this may include adding a window , a plant , or perhaps sharing the room with another employee . Out of those pieces of data gathered from these employees during this ethnographic approach , we ’ve created “ personas ” . They represented patterns , a common mind amongst the members . Insight By applying the Mind Mapping tool , my team and I have gained an advanced feedback from our employees . We communicated all that data and created personas to finally generate a design criteria statement that our design solution must satisfy . The results came out as expected , except for few members that decided not to cooperate and resigned . The agreed upon personas helped us identify the many types of personalities working in our company , such as the sociable employee , the nature lover , the quiet one , the dreamer and more . We will try our best to meet the needs of everyone , even though they differ widely .
Approach We ca n’t deny that the way we handled this problem was organized and creative , it came out with a lot of useful data that allowed us to set our pivotal point in the design thinking process . Nevertheless , since the results were n’t matching , noting that we will still adapt the Mind Mapping tool at this stage of our design , we could have detailed the questions furthermore in order to limit the number of personas created at the end . Consequently , the design solution will please almost everyone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Amritpal"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6808 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
As the Business Head of reputed retail clothing store the challenge was declining sales trend Quarter on quarter due to significant drop in online market share or rather increasing market share of competitors in last 6 months .
Our CEO called for meeting and asked me to head the task force to come out with solution in six months time with 20 % increase in market share by next 6 months time frame with out compromising in rate of return from the investment , he approved me certain amount of budget say 25 millions $ . For R&D and marketing expenses etc .
Selection :
I decided to use Learning Launch design thinking tool to identify shortcomings in our current product offerings and methods in digital platform . I have called to my digital team to discuss and understand what went wrong in past 6 months , During meetings we found out there were various current market dynamics which our competitors are successfully using and we are not like “ Big sale day “ offers every month apart from festive offers . More range of clothing ’s etc . , The reason I selected learning launch is because I noticed we were short of ideas that connects to online customers , we as team needs to create hypothesis , search for the truth , rather assumptions which disconfirms our existing product offerings Vs customer preferences / likes .
Application :
We first analyzed the problem of declining market share and primarily understood from initial internal research that our offerings in digital space were standard and not tailer made / customized to arrive at this there were tremendous man hours spent going through sales history not only ours but competitors as well . We decided to identify market trends and hence the team was given task with standard questionnaire to target customer audience ( Persona ) of different age bucketing them in Teen agers , Mid Age and Old age etc , data on their likes /dislikes were primarily recorded in digital shopping experiences based on this sample data plus buying of market research reports we started to generate assumptions /hypothesis . On this assumptions several ideas were generated like shall we give discounts on certain luxury clothing brands to age above 60 years customer , how can be delivery cancelation method can be upgraded by reducing TAT etc , Increase TAT for premium customers having loyalty points etc .
Insights and Approach :
The insights I have learned from using Design thinking tools is the quick result either success or failure is visible , the continuous methods of idea generation not only keeps you connected to market but gives learning on market dynamics in tastes and preferences and technology used to customer delights , the prototypes or solutions to problems be it customization in product or methods of delivery , price offering is not static , Learning – Re - learning is vary essential .
I am happy to inform you that our market share in six months have started showing upward trends and ROI has increased to my CEO ’s delight , we have optimally used the budgeted amount while experimenting R&D exercise .
In future I will explore different tool of Design thinking for customer Engagement and exploring new market space which will keep me and my team in high learning curve .
Thank you very much .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
As the Business Head of reputed retail clothing store the challenge was declining sales trend Quarter on quarter due to significant drop in online market share or rather increasing market share of competitors in last 6 months .
Our CEO called for meeting and asked me to head the task force to come out with solution in six months time with 20 % increase in market share by next 6 months time frame with out compromising in rate of return from the investment , he approved me certain amount of budget say 25 millions $ . For R&D and marketing expenses etc .
Selection :
I decided to use Learning Launch design thinking tool to identify shortcomings in our current product offerings and methods in digital platform . I have called to my digital team to discuss and understand what went wrong in past 6 months , During meetings we found out there were various current market dynamics which our competitors are successfully using and we are not like “ Big sale day “ offers every month apart from festive offers . More range of clothing ’s etc . , The reason I selected learning launch is because I noticed we were short of ideas that connects to online customers , we as team needs to create hypothesis , search for the truth , rather assumptions which disconfirms our existing product offerings Vs customer preferences / likes .
Application :
We first analyzed the problem of declining market share and primarily understood from initial internal research that our offerings in digital space were standard and not tailer made / customized to arrive at this there were tremendous man hours spent going through sales history not only ours but competitors as well . We decided to identify market trends and hence the team was given task with standard questionnaire to target customer audience ( Persona ) of different age bucketing them in Teen agers , Mid Age and Old age etc , data on their likes /dislikes were primarily recorded in digital shopping experiences based on this sample data plus buying of market research reports we started to generate assumptions /hypothesis . On this assumptions several ideas were generated like shall we give discounts on certain luxury clothing brands to age above 60 years customer , how can be delivery cancelation method can be upgraded by reducing TAT etc , Increase TAT for premium customers having loyalty points etc .
Insights and Approach :
The insights I have learned from using Design thinking tools is the quick result either success or failure is visible , the continuous methods of idea generation not only keeps you connected to market but gives learning on market dynamics in tastes and preferences and technology used to customer delights , the prototypes or solutions to problems be it customization in product or methods of delivery , price offering is not static , Learning – Re - learning is vary essential .
I am happy to inform you that our market share in six months have started showing upward trends and ROI has increased to my CEO ’s delight , we have optimally used the budgeted amount while experimenting R&D exercise .
In future I will explore different tool of Design thinking for customer Engagement and exploring new market space which will keep me and my team in high learning curve .
Thank you very much .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13130 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I have applied the tool of mind mapping in addressing a personal challenge that I experienced recently . In my field of study , I have to analyse certain case studies which have several different variables . Recently , a case study analysis required me to ascertain the reasons why the organisation Starbucks has failed in Australia . The case study provided some details of the store closure rates , and explained the nature of the existing coffee culture in Australia . I found it difficult to identify the different variables for analysis , and struggled with breaking down the problem . Hence , to address this issue , I selected the tool of mind mapping . Mind mapping is a diagrammatic representation of various words and concepts in a manner which represents the flow of ideas . I selected it for this challenge to string these concepts together and organise my flow of thoughts . I applied the tool quite effectively by listing out the broad concepts first , and drawing out word bubbles and text boxes to represent them . After this , I listed out the sub - concepts that flew from it to make better sense of the linkages . After the application , the insight I gathered from it was that Starbucks had failed to address the existing coffee culture within Australia while they launched , and this lack of cultural nuance led to the issue . In the future , I would use the same tool once again . However , I would possibly make the mind map using a software like MindMup instead of by hand to ensure better organisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I have applied the tool of mind mapping in addressing a personal challenge that I experienced recently . In my field of study , I have to analyse certain case studies which have several different variables . Recently , a case study analysis required me to ascertain the reasons why the organisation Starbucks has failed in Australia . The case study provided some details of the store closure rates , and explained the nature of the existing coffee culture in Australia . I found it difficult to identify the different variables for analysis , and struggled with breaking down the problem . Hence , to address this issue , I selected the tool of mind mapping . Mind mapping is a diagrammatic representation of various words and concepts in a manner which represents the flow of ideas . I selected it for this challenge to string these concepts together and organise my flow of thoughts . I applied the tool quite effectively by listing out the broad concepts first , and drawing out word bubbles and text boxes to represent them . After this , I listed out the sub - concepts that flew from it to make better sense of the linkages . After the application , the insight I gathered from it was that Starbucks had failed to address the existing coffee culture within Australia while they launched , and this lack of cultural nuance led to the issue . In the future , I would use the same tool once again . However , I would possibly make the mind map using a software like MindMup instead of by hand to ensure better organisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21354 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Coursera_Design Tara Limbu
I Manage the Strategic Sourcing & Vendor Management functions at a major Asset Manager ( Financial firm ) in NY .
Challenge & Selection
Current State : End to end manual process , limited to none RFx ( competitive bidding ) opportunities , non - established or
outdated rate cards and Professional services Agreements ’ ( PSA ’s ) , non - negotiated or non - existing volume discounts , inconsistent or lengthy budgeting and accruals . Majority of Statement Of Works ( SOWs ) are sole - sourced resulting in un- visible , un - managed , un - disciplined SOW spend .
Scope : To manage end - to - end all Professional Services Statement of Work ( SOW ) engagements ( including deployment
services , project management , product configurations , general consulting services , advisory or management consulting services ) in Beeline ’s SOW module . Tool will manage complete life - cycle of all such SOW ’s , including Milestones , Time sheets , approvals , resources On / Off boardings and Payments
Selection of Proposed Tools : Third party Vendor Management Systems ( VMS ) tools , SOW module for Professional
Services / Project based agreements . ( With one year into the Contingent Workforce Program ( CWM ) program we had successfully rolled out our Contingent spend management via VMS CWM module . We are now ready to expand the scope to capture and manage all other Professional Services Statement of Works in our VMS ’s SOW module .
Vendor Management Solution ( VMS ): web - based solution to track and monitor all SOW activities End - to - End requisition lifecycle
Automated workflow with customized pre - approvals
Facilitated candidate review process and continuous industry benchmarking
Standardized bill rates within job classifications and job titles
Automated reporting ( headcount , rates , skill sets , tenure , term expiry )
Consolidated invoicing and reporting
Future state : To be the first to know - with a centralized view of all stages — from negotiation and sourcing , through
engagement management to invoice and payment — a Services Procurement solution will give us the right tools and insight to manage and administer Competitive Bidding , Statement of Work Negotiation , Custom Approval work flows , Real Time Project Tracking , Time & Expense to Billing , Avoid CWM spend running into SOWs and Payment accuracy to One click Reporting , Analytics , Forecasting & Budgeting and Savings
Achieve : Value , Controls , Efficiency , Competitiveness , Compliance , Visibility , Discipline and Savings . Estimate 8 - 10 %
overall savings
Application Process :
Pre Go - Live : Discover , Identify Active SOWs ( where the spend resides ) , validate SOW ’s , PSA ’s
o RFQ rate card requests to identified suppliers with a standard set of titles including establishing Volume Discount structure for current and future years spend .
o PSA Amendments : add Service Procurement fees , insurance requirements , confidentiality or Personal identity Information ( PII ) information assessment , etc .
o VMS ’s SOW module Implementation at no additional cost .
Phase I Go - Live : Adopt identified SOW Suppliers along with their consultant headcount
Coursera_Design Tara Limbu
Post Go - Live : Add NEW / RENEWAL Professional Services SOWs as they materialize . ( All new SOW ’s subject to competitive bidding or / and negotiations before being tracked in VMS ’s SOW module )
Phase II Go - Live : Adopt all remaining active professional services spend categories , including Audit , Legal and Professional fees .
Insight & Approach :
Even the best performing and most fairly - priced consulting firms loath competitive bidding on accounts they are already
servicing . After building hard - won relationships , extending favors and other no - cost value - adding benefits , suppliers often feel they have earned a direct - source privilege . And , perhaps some have . However , competitive bidding is n't meant to undermine positive relationships between customers and suppliers . As seen on the more mature temp - labor side of contingent workforce programs , competitive bidding helps to create a more fair and level playing field for the suppliers . Even without competitive bidding , just having access to historical SOW pricing is reported to bring in 6 percent on contract savings . And , with e - enabled sourcing and invoicing efficiencies , contingent workforce managers are often able to negotiate early - pay discounts and volume rebates .
Beyond hard cost savings , yet another compelling reason to integrate SOW activity into a contingent workforce program is
onboarding / offboarding controls and efficiencies . Without a central data repository of who is coming and going , and who ought not to return , effective controls become impossible . Equipment allocations , worker return eligibility checks , background checks , drug screening , network ID administration , photo ID badging , desk and phone assignments -- each of these downstream elements can be made more efficient and effective with a central data repository and transactional system such as a VMS . While a VMS is not the only technology able to accomplish this task , it is best suited to do so because it is the only known technology to seamlessly support the complete worker lifecycle -- the highly sought - after one - stop- shop . To this point , if you want someone to fill out an onboarding form properly , make it easy to do so , and tell all parties involved that money wo n't flow until it is done properly . Similarly , by tying offboarding tasks to PO end dates , the gap between when someone leaves and when his or her access to systems and facilities is terminated can be shrunk to nothing .
Manager / Business Users achieve :
Visibility into performance metrics
Operational Efficiency
Competitive Bids
Standardized Rate Cards
Improved visibility into Bid / Proposal Process
Eliminate the need to validate Clarity Timesheets
Eliminate manual Invoice / Timesheets approvals
Coursera_Design Tara Limbu
Pros / Future State
Formal , organized or mature management function to provide governance and operational support for SOWs . Create
Centralized process to route all SOWs through VMS
Optimization / Supplier Tiering and Vendor performance
Negotiate Standardized Rate Cards
Negotiate Volume Discounts
Enforce Competitive bidding / RFx for all New SOWs
Enforce Change orders / Extensions are limited or established total SOW $ limits thereby limiting overruns
Limit , restrict Sole sourced engagements unless justified .
VM obtain rate card & negotiate Sole sourced agreement
Enforce most current and consistent Client PSA ’s or Amendments to cover current regulatory and worker mis-
classification requirements .
Beeline will house all PSAs , COI ’s & SOWs in the SOW module . Real time spend : budget insights
Automated approval workflows
| EMAIL:
ID_NUM:
NAME_STUDENT: Tara Limbu, Tara Limbu, Tara Limbu
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Coursera_Design Tara Limbu
I Manage the Strategic Sourcing & Vendor Management functions at a major Asset Manager ( Financial firm ) in NY .
Challenge & Selection
Current State : End to end manual process , limited to none RFx ( competitive bidding ) opportunities , non - established or
outdated rate cards and Professional services Agreements ’ ( PSA ’s ) , non - negotiated or non - existing volume discounts , inconsistent or lengthy budgeting and accruals . Majority of Statement Of Works ( SOWs ) are sole - sourced resulting in un- visible , un - managed , un - disciplined SOW spend .
Scope : To manage end - to - end all Professional Services Statement of Work ( SOW ) engagements ( including deployment
services , project management , product configurations , general consulting services , advisory or management consulting services ) in Beeline ’s SOW module . Tool will manage complete life - cycle of all such SOW ’s , including Milestones , Time sheets , approvals , resources On / Off boardings and Payments
Selection of Proposed Tools : Third party Vendor Management Systems ( VMS ) tools , SOW module for Professional
Services / Project based agreements . ( With one year into the Contingent Workforce Program ( CWM ) program we had successfully rolled out our Contingent spend management via VMS CWM module . We are now ready to expand the scope to capture and manage all other Professional Services Statement of Works in our VMS ’s SOW module .
Vendor Management Solution ( VMS ): web - based solution to track and monitor all SOW activities End - to - End requisition lifecycle
Automated workflow with customized pre - approvals
Facilitated candidate review process and continuous industry benchmarking
Standardized bill rates within job classifications and job titles
Automated reporting ( headcount , rates , skill sets , tenure , term expiry )
Consolidated invoicing and reporting
Future state : To be the first to know - with a centralized view of all stages — from negotiation and sourcing , through
engagement management to invoice and payment — a Services Procurement solution will give us the right tools and insight to manage and administer Competitive Bidding , Statement of Work Negotiation , Custom Approval work flows , Real Time Project Tracking , Time & Expense to Billing , Avoid CWM spend running into SOWs and Payment accuracy to One click Reporting , Analytics , Forecasting & Budgeting and Savings
Achieve : Value , Controls , Efficiency , Competitiveness , Compliance , Visibility , Discipline and Savings . Estimate 8 - 10 %
overall savings
Application Process :
Pre Go - Live : Discover , Identify Active SOWs ( where the spend resides ) , validate SOW ’s , PSA ’s
o RFQ rate card requests to identified suppliers with a standard set of titles including establishing Volume Discount structure for current and future years spend .
o PSA Amendments : add Service Procurement fees , insurance requirements , confidentiality or Personal identity Information ( PII ) information assessment , etc .
o VMS ’s SOW module Implementation at no additional cost .
Phase I Go - Live : Adopt identified SOW Suppliers along with their consultant headcount
Coursera_Design Tara Limbu
Post Go - Live : Add NEW / RENEWAL Professional Services SOWs as they materialize . ( All new SOW ’s subject to competitive bidding or / and negotiations before being tracked in VMS ’s SOW module )
Phase II Go - Live : Adopt all remaining active professional services spend categories , including Audit , Legal and Professional fees .
Insight & Approach :
Even the best performing and most fairly - priced consulting firms loath competitive bidding on accounts they are already
servicing . After building hard - won relationships , extending favors and other no - cost value - adding benefits , suppliers often feel they have earned a direct - source privilege . And , perhaps some have . However , competitive bidding is n't meant to undermine positive relationships between customers and suppliers . As seen on the more mature temp - labor side of contingent workforce programs , competitive bidding helps to create a more fair and level playing field for the suppliers . Even without competitive bidding , just having access to historical SOW pricing is reported to bring in 6 percent on contract savings . And , with e - enabled sourcing and invoicing efficiencies , contingent workforce managers are often able to negotiate early - pay discounts and volume rebates .
Beyond hard cost savings , yet another compelling reason to integrate SOW activity into a contingent workforce program is
onboarding / offboarding controls and efficiencies . Without a central data repository of who is coming and going , and who ought not to return , effective controls become impossible . Equipment allocations , worker return eligibility checks , background checks , drug screening , network ID administration , photo ID badging , desk and phone assignments -- each of these downstream elements can be made more efficient and effective with a central data repository and transactional system such as a VMS . While a VMS is not the only technology able to accomplish this task , it is best suited to do so because it is the only known technology to seamlessly support the complete worker lifecycle -- the highly sought - after one - stop- shop . To this point , if you want someone to fill out an onboarding form properly , make it easy to do so , and tell all parties involved that money wo n't flow until it is done properly . Similarly , by tying offboarding tasks to PO end dates , the gap between when someone leaves and when his or her access to systems and facilities is terminated can be shrunk to nothing .
Manager / Business Users achieve :
Visibility into performance metrics
Operational Efficiency
Competitive Bids
Standardized Rate Cards
Improved visibility into Bid / Proposal Process
Eliminate the need to validate Clarity Timesheets
Eliminate manual Invoice / Timesheets approvals
Coursera_Design Tara Limbu
Pros / Future State
Formal , organized or mature management function to provide governance and operational support for SOWs . Create
Centralized process to route all SOWs through VMS
Optimization / Supplier Tiering and Vendor performance
Negotiate Standardized Rate Cards
Negotiate Volume Discounts
Enforce Competitive bidding / RFx for all New SOWs
Enforce Change orders / Extensions are limited or established total SOW $ limits thereby limiting overruns
Limit , restrict Sole sourced engagements unless justified .
VM obtain rate card & negotiate Sole sourced agreement
Enforce most current and consistent Client PSA ’s or Amendments to cover current regulatory and worker mis-
classification requirements .
Beeline will house all PSAs , COI ’s & SOWs in the SOW module . Real time spend : budget insights
Automated approval workflows
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Tara Limbu",
"Tara Limbu",
"Tara Limbu"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3987 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Company General Use
Elements :
1 . Challenge : Describe your challenge , including all relevant information .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. ,
how an insight affected your thinking about the challenge and about design thinking more broadly ) .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected
or a different one -- and the reason(s ) why .
Notes :
The rubric also includes a score for organization . You should strive to write in a clear and compelling way , and ensure that your descriptions flow logically .
Your completed reflection should be written in English and be between five and ten paragraphs in length . When complete , you will upload your reflection ( PDF file only ) for peer review , which will determine your grade for this assignment . After uploading your reflection , you will be prompted to review three of your peers ' submissions .
To pass this assignment , your peers must score your reflection an average of two or above , based on the rubric criteria . To successfully complete the course , you must complete your peer reviews and pass this assignment .
Company General Use
Challenge
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Company General Use
Elements :
1 . Challenge : Describe your challenge , including all relevant information .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. ,
how an insight affected your thinking about the challenge and about design thinking more broadly ) .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected
or a different one -- and the reason(s ) why .
Notes :
The rubric also includes a score for organization . You should strive to write in a clear and compelling way , and ensure that your descriptions flow logically .
Your completed reflection should be written in English and be between five and ten paragraphs in length . When complete , you will upload your reflection ( PDF file only ) for peer review , which will determine your grade for this assignment . After uploading your reflection , you will be prompted to review three of your peers ' submissions .
To pass this assignment , your peers must score your reflection an average of two or above , based on the rubric criteria . To successfully complete the course , you must complete your peer reviews and pass this assignment .
Company General Use
Challenge
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21213 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
The first tool I used was the Storytelling tool . As a Learning & Development leader for 2 business units supporting more than 2000 employees with a 6 member team , I realized that while we offer a wide variety of learning offerings , very rarely did we do a good job of marketing our work to our stakeholders . Often , we are so involved in executing our day to day deliverables meticulously , we forget how involved some of our stakeholders are and whether they have the same understanding of the value we provide . I started using Storytelling as a tool which helped me structure my communication to stakeholders in a manner in which they understand the value being provided . Considering the sheer number of programs being run & time & mind space availability of our leaders , stitching together a crisp , succinct story of our work in regular intervals works well .
Application
I start the process by creating a straw man of the problem domain , in this case , lack of a well stitched together Learning & Development story for my leadership team . To develop this straw man , I will draw from existing materials available , like reports , mailers , feedback , participation , compliance and formal / informal discussions . The template I often start with also has a column on the left to identify partners and value chain providers and a column on the right to identify impact areas .
For the activity , I will divide the stakeholders into different logical groups , based on the nature of L&D services being provided . I then
invite my team to look at this format . Based on their observations , they start listing down all relevant L&D activities for the last quarter that impacts the various different stakeholders . I then challenge them with a few specific questions to ensure these points are being viewed from a leaders ’ perspective . Responses to these questions will result in the top impacting areas that we would like to showcase
Insight & Approach
What I have learnt from conducting this exercise is that , while we engage in multiple different activities throughout the course of the year , and while all of them are relevant & important , there are always only a few that really catch the eyes of the stakeholders , that are directly aligned with some of their goals . This activity helped me & my team to keenly observe linkages of L&D activities with respective goals & priority areas of leaders and use this insight to stitch together a crisp story each quarter . This resulted in us publishing quarterly learning & development stories , instead of mere dashboards , which has resulted in a higher engagement in learning from our leadership stakeholders
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
The first tool I used was the Storytelling tool . As a Learning & Development leader for 2 business units supporting more than 2000 employees with a 6 member team , I realized that while we offer a wide variety of learning offerings , very rarely did we do a good job of marketing our work to our stakeholders . Often , we are so involved in executing our day to day deliverables meticulously , we forget how involved some of our stakeholders are and whether they have the same understanding of the value we provide . I started using Storytelling as a tool which helped me structure my communication to stakeholders in a manner in which they understand the value being provided . Considering the sheer number of programs being run & time & mind space availability of our leaders , stitching together a crisp , succinct story of our work in regular intervals works well .
Application
I start the process by creating a straw man of the problem domain , in this case , lack of a well stitched together Learning & Development story for my leadership team . To develop this straw man , I will draw from existing materials available , like reports , mailers , feedback , participation , compliance and formal / informal discussions . The template I often start with also has a column on the left to identify partners and value chain providers and a column on the right to identify impact areas .
For the activity , I will divide the stakeholders into different logical groups , based on the nature of L&D services being provided . I then
invite my team to look at this format . Based on their observations , they start listing down all relevant L&D activities for the last quarter that impacts the various different stakeholders . I then challenge them with a few specific questions to ensure these points are being viewed from a leaders ’ perspective . Responses to these questions will result in the top impacting areas that we would like to showcase
Insight & Approach
What I have learnt from conducting this exercise is that , while we engage in multiple different activities throughout the course of the year , and while all of them are relevant & important , there are always only a few that really catch the eyes of the stakeholders , that are directly aligned with some of their goals . This activity helped me & my team to keenly observe linkages of L&D activities with respective goals & priority areas of leaders and use this insight to stitch together a crisp story each quarter . This resulted in us publishing quarterly learning & development stories , instead of mere dashboards , which has resulted in a higher engagement in learning from our leadership stakeholders
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21654 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Mind Mapping
Challenge
I do business research aiming at identifying sustainable solutions that create shared value . Therefore I collect data , which I then need to turn into meaningful insights . My clients differ greatly from startups to established companies and from companies of traditional mindset to game changers so my challenge is to take the next step after having analyzed the current state . That is because different companies operate within a different socio - economic context and therefore it ’s hard to come up with integrated solutions that not only benefit one company but create business , economic and environmental value at the same time .
Selection
The tool that helps me to do so is Mind Mapping as it allows for the identification of patterns and themes that can lead to creative solutions . Mind Mapping is a valuable design tool that helps to establish criteria for the idea generation phase and move from the current state to the future state ( from “ what is ” to “ what if ” ) .
Application
To apply the tool successfully it ’s important to involve as many stakeholders as possible because in the design process Mind Mapping is about mapping the minds of our clients . As such , I set up a workshop at a comfortable meeting room , where I invite my existing or potential client(s ) as well as other stakeholders such as investors , governmental organizations or NGO ’s when that is relevant . They are all equipped with sticky notes and markers so they can take notes while they go through all of the data that I have collected during my research that are presented in a visual way , such as in large posters or pictures hanging on the walls . They then sit in tables of 5 - 8 people where they discuss together and cluster the points they found interesting under specific themes . For so doing they add all of their sticky notes on one big board and try to see if and how cluster themes can be connected . They also generate insights on each cluster by asking “ so what ” on the observations they have made and make a sticky note of an insight statement for each cluster . These insights will then be pivoted to represent the conditions that my idea / solution has to satisfy in order to solve my client ’s problem .
Insight
Stakeholders understand that they have been invited at this workshop because I need their intuition in order to develop a solution . And as they feel part of the brainstorming they are motivated to help create possibilities . The participants ’ observations are essential to the design process because they put different points of view together as they come from different backgrounds / disciplines . Without their participation and without the application of the Mind Mapping tool most of the ideas would n’t have been expressed .
Approach
For the idea generation process I believe Mind Mapping is the most appropriate tool as it helps to focus on possibilities and not on barriers . Co - creation and symphonic thinking are essential to the formation of a portfolio of new ideas . Perhaps there are alternative approaches , however I find important that in Mind Mapping it ’s possible to involve a large number of people and the more the people the more the observations , which will eventually be translated to more insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Mind Mapping
Challenge
I do business research aiming at identifying sustainable solutions that create shared value . Therefore I collect data , which I then need to turn into meaningful insights . My clients differ greatly from startups to established companies and from companies of traditional mindset to game changers so my challenge is to take the next step after having analyzed the current state . That is because different companies operate within a different socio - economic context and therefore it ’s hard to come up with integrated solutions that not only benefit one company but create business , economic and environmental value at the same time .
Selection
The tool that helps me to do so is Mind Mapping as it allows for the identification of patterns and themes that can lead to creative solutions . Mind Mapping is a valuable design tool that helps to establish criteria for the idea generation phase and move from the current state to the future state ( from “ what is ” to “ what if ” ) .
Application
To apply the tool successfully it ’s important to involve as many stakeholders as possible because in the design process Mind Mapping is about mapping the minds of our clients . As such , I set up a workshop at a comfortable meeting room , where I invite my existing or potential client(s ) as well as other stakeholders such as investors , governmental organizations or NGO ’s when that is relevant . They are all equipped with sticky notes and markers so they can take notes while they go through all of the data that I have collected during my research that are presented in a visual way , such as in large posters or pictures hanging on the walls . They then sit in tables of 5 - 8 people where they discuss together and cluster the points they found interesting under specific themes . For so doing they add all of their sticky notes on one big board and try to see if and how cluster themes can be connected . They also generate insights on each cluster by asking “ so what ” on the observations they have made and make a sticky note of an insight statement for each cluster . These insights will then be pivoted to represent the conditions that my idea / solution has to satisfy in order to solve my client ’s problem .
Insight
Stakeholders understand that they have been invited at this workshop because I need their intuition in order to develop a solution . And as they feel part of the brainstorming they are motivated to help create possibilities . The participants ’ observations are essential to the design process because they put different points of view together as they come from different backgrounds / disciplines . Without their participation and without the application of the Mind Mapping tool most of the ideas would n’t have been expressed .
Approach
For the idea generation process I believe Mind Mapping is the most appropriate tool as it helps to focus on possibilities and not on barriers . Co - creation and symphonic thinking are essential to the formation of a portfolio of new ideas . Perhaps there are alternative approaches , however I find important that in Mind Mapping it ’s possible to involve a large number of people and the more the people the more the observations , which will eventually be translated to more insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16517 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a ladies beauty salon manager . We are working to solving one of the main problems face many of our customer which is hair problems . The challenge was that hair problem are different and causes are diverse . Customer have now idea how is the structure of hair and what hair needs and how to go for the right solutions . Another problem is that most of hair stylist in salon have little ideas as well about how to solve problems for hair . They use to wait the customer ask for a solution and they will provide without giving the right advice
Selection
We choose to work on finding a solution for this problem by using mind mapping tool . We set as a group of hair stylist and group of customers and we discuss about the hair problem that most customers face . We start to draw a mind map of the main problem and main solutions .
Application
As we discuss the main problems and main solutions , we put also a plan for educating hair stylist more about hair structure and what are the main problem most customer facing . We agreed also to launch a consultation service that will help every customer to be close to hair stylist who will call her on a schedule basis and give her instruction and take her feedback about improvement on hair . Every customer will have specific file with all her information , health history and her routine care for hair and hairstylist will create a plan to her based on her situation and follow up with her until she gets the results .
Insight
Choosing mind mapping help us to see all points related to the problem and salutation in front of us . It help us also to find out main points and discuss them and lauch new service to solve this problem . Mind mapping tool is really a great tool as it helps you match all dots together and see all points from another prospective
Approach
Mind mapping is a great tool and we get a great result of it but next time we are planning to use another tool just to help us knows more about design thinking tools
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a ladies beauty salon manager . We are working to solving one of the main problems face many of our customer which is hair problems . The challenge was that hair problem are different and causes are diverse . Customer have now idea how is the structure of hair and what hair needs and how to go for the right solutions . Another problem is that most of hair stylist in salon have little ideas as well about how to solve problems for hair . They use to wait the customer ask for a solution and they will provide without giving the right advice
Selection
We choose to work on finding a solution for this problem by using mind mapping tool . We set as a group of hair stylist and group of customers and we discuss about the hair problem that most customers face . We start to draw a mind map of the main problem and main solutions .
Application
As we discuss the main problems and main solutions , we put also a plan for educating hair stylist more about hair structure and what are the main problem most customer facing . We agreed also to launch a consultation service that will help every customer to be close to hair stylist who will call her on a schedule basis and give her instruction and take her feedback about improvement on hair . Every customer will have specific file with all her information , health history and her routine care for hair and hairstylist will create a plan to her based on her situation and follow up with her until she gets the results .
Insight
Choosing mind mapping help us to see all points related to the problem and salutation in front of us . It help us also to find out main points and discuss them and lauch new service to solve this problem . Mind mapping tool is really a great tool as it helps you match all dots together and see all points from another prospective
Approach
Mind mapping is a great tool and we get a great result of it but next time we are planning to use another tool just to help us knows more about design thinking tools
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16227 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
In my information technology career in automotive sector , requirement to solve problems through computer programs come from various stakeholders such as product development engineers , purchasing teams , test engineers and business sponsors . All teams bring their perspectives to the table and have domain knowledge of their area only . This puts information technology team in a special position to understand the business logic , assumptions and uncover any constraints that these teams have been working with . Further , translating technical and business language into computer software requirements is big challenge as work is performed by various team members to implement the solution who have far less knowledge of automotive engineering aspects . Having common understanding of business problem to be solved among different stakeholders .
Selection
I have used Visualization for a project that I have worked on from inception to deployment . Visualization has help me better understand , integrate , translate and communicate the complex problem in easy terms . I have frequently used Visualization in form of flow diagrams , roadmaps , strawman diagrams or fishbone diagram , enabling all involved to grasp the idea or approach at a faster pace while uncovering any dependencies on external interfaces . Working with people of diverse professional backgrounds , understanding of a problem and framing questions around is a critical success factor . In automotive industry , I have used visualization when business sponsor brings a problem for I.T. to solve , I begin with high - level picture ( also known as 50,000 feet view ) of the problem with a flow diagram made up of 3 boxes- input , process and output . This simple diagram anchors team around what is needed / available to start the work ( input ) and what is expected deliverables ( output ) while the middle section ( process ) is where I.T. team of experts will develop the solution to the problem .
Application
Beginning with a simple flow diagram when meeting with business subject matter expert ( SME ) is the first step . This diagram provides high - level understanding of challenge ( or problem ) at hand in terms of what data , interfaces or inputs business will make available and what kind of output in terms of analysis , reports , or actions is expected . This simple high - level flow also highlights where are unknowns in the requirements that we need to understand better in following sessions . In addition to what critical success factors are also noted .
Once the high - level understanding is established around the challenge , I started to decompose each of the box to next level to gather information at greater detail for design of the solution . This will involve working with various teams , stakeholders and subject matter expects such as quality control , security , legal and operations management . This will be accomplished by asking questions in 1 - on-1 meetings , through workshops and via secondary research work . I met with each stakeholder groups and started building on to the flow diagram with additional functions , actions , user inputs , etc . provided as feedback to my open ended questions . Following few questions provided insight to me to expand the flow chart
Input Process Output
are – 1 . Where does data come from and what is frequency and format of the data is ? 2 . What happens next and how is this accomplished today ? 3 . What could go wrong in all these steps ? 4 . How does output looks like and who uses it and when ? These meetings with stakeholders resulted in better clarity and sometimes made adjustment to the approach or final output . When flow chart is completed with the details , another Visualization tool is used to capture the understanding the delivery and accomplishments . This is also in project management terms called Critical Milestone Chart . This conveys the duration of the project , where we are , what has been completed and what is expected to be delivered and when . It also shows what is at risk ( when denoted with yellow ) or late ( when denoted with red diamond ) . Green diamond shows completed successfully . An intermediate flow diagram with input looked like this :
Insight & Approach
Being a visual lerner myself , what I have gained from Visualization exercise is that it is very simple yet effective tool for common understanding . A diverse group of people can be on same page about the challenge , solution and approach when looking at a graphic than reading a document . It is also easy to incorporate feedback during discussions and uncovers unkowns easily when working with visualization of a problem . Further when the process flow is put next to a timeline in form of Critical Milestone Chart , it helps understand the effort involved and feasiblity of the delivery commitment given the duration . Graphic display of process and timeline helps team members who are not engaged in requirement capturing session quickly grasp the understanding . This is a collaboration exercise and could be continously improved or refined as greater details are available with the time . Another important insight is that once the flow diagram and milestone chart are developed , all teams been using it for clarificaitons and discussions around commitmments as a reference document . This tools has been very useful in expaining project and delivery timeline to business executives .
This tools has made communication much clearer , I plan to share my insights and learning experience with my co - workers about it and encourgae others to use the visualization activity as a collaborative tool to incorporate feedback , develop common understanding and communicate more effectively .
Jan22
Process A
Doc
P Data
Process B
Process C
P Data C Data
Process D Reports
Jan12
Data avail
Feb 21 Apr12 Jun 05 Aug 8 Sep 12
Start Process A Process B Process C Process D Complete
Today
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
In my information technology career in automotive sector , requirement to solve problems through computer programs come from various stakeholders such as product development engineers , purchasing teams , test engineers and business sponsors . All teams bring their perspectives to the table and have domain knowledge of their area only . This puts information technology team in a special position to understand the business logic , assumptions and uncover any constraints that these teams have been working with . Further , translating technical and business language into computer software requirements is big challenge as work is performed by various team members to implement the solution who have far less knowledge of automotive engineering aspects . Having common understanding of business problem to be solved among different stakeholders .
Selection
I have used Visualization for a project that I have worked on from inception to deployment . Visualization has help me better understand , integrate , translate and communicate the complex problem in easy terms . I have frequently used Visualization in form of flow diagrams , roadmaps , strawman diagrams or fishbone diagram , enabling all involved to grasp the idea or approach at a faster pace while uncovering any dependencies on external interfaces . Working with people of diverse professional backgrounds , understanding of a problem and framing questions around is a critical success factor . In automotive industry , I have used visualization when business sponsor brings a problem for I.T. to solve , I begin with high - level picture ( also known as 50,000 feet view ) of the problem with a flow diagram made up of 3 boxes- input , process and output . This simple diagram anchors team around what is needed / available to start the work ( input ) and what is expected deliverables ( output ) while the middle section ( process ) is where I.T. team of experts will develop the solution to the problem .
Application
Beginning with a simple flow diagram when meeting with business subject matter expert ( SME ) is the first step . This diagram provides high - level understanding of challenge ( or problem ) at hand in terms of what data , interfaces or inputs business will make available and what kind of output in terms of analysis , reports , or actions is expected . This simple high - level flow also highlights where are unknowns in the requirements that we need to understand better in following sessions . In addition to what critical success factors are also noted .
Once the high - level understanding is established around the challenge , I started to decompose each of the box to next level to gather information at greater detail for design of the solution . This will involve working with various teams , stakeholders and subject matter expects such as quality control , security , legal and operations management . This will be accomplished by asking questions in 1 - on-1 meetings , through workshops and via secondary research work . I met with each stakeholder groups and started building on to the flow diagram with additional functions , actions , user inputs , etc . provided as feedback to my open ended questions . Following few questions provided insight to me to expand the flow chart
Input Process Output
are – 1 . Where does data come from and what is frequency and format of the data is ? 2 . What happens next and how is this accomplished today ? 3 . What could go wrong in all these steps ? 4 . How does output looks like and who uses it and when ? These meetings with stakeholders resulted in better clarity and sometimes made adjustment to the approach or final output . When flow chart is completed with the details , another Visualization tool is used to capture the understanding the delivery and accomplishments . This is also in project management terms called Critical Milestone Chart . This conveys the duration of the project , where we are , what has been completed and what is expected to be delivered and when . It also shows what is at risk ( when denoted with yellow ) or late ( when denoted with red diamond ) . Green diamond shows completed successfully . An intermediate flow diagram with input looked like this :
Insight & Approach
Being a visual lerner myself , what I have gained from Visualization exercise is that it is very simple yet effective tool for common understanding . A diverse group of people can be on same page about the challenge , solution and approach when looking at a graphic than reading a document . It is also easy to incorporate feedback during discussions and uncovers unkowns easily when working with visualization of a problem . Further when the process flow is put next to a timeline in form of Critical Milestone Chart , it helps understand the effort involved and feasiblity of the delivery commitment given the duration . Graphic display of process and timeline helps team members who are not engaged in requirement capturing session quickly grasp the understanding . This is a collaboration exercise and could be continously improved or refined as greater details are available with the time . Another important insight is that once the flow diagram and milestone chart are developed , all teams been using it for clarificaitons and discussions around commitmments as a reference document . This tools has been very useful in expaining project and delivery timeline to business executives .
This tools has made communication much clearer , I plan to share my insights and learning experience with my co - workers about it and encourgae others to use the visualization activity as a collaborative tool to incorporate feedback , develop common understanding and communicate more effectively .
Jan22
Process A
Doc
P Data
Process B
Process C
P Data C Data
Process D Reports
Jan12
Data avail
Feb 21 Apr12 Jun 05 Aug 8 Sep 12
Start Process A Process B Process C Process D Complete
Today
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16533 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping for Student Retention
Challenge
One challenge at my institution is the inability to retain and graduate as many students as we
believe we should . We are an open access institution serving students who attend on mainly a part - time basis ( 79 % ) , the majority of our student population are minoritized students from low socioeconomic statuses . In addition , our average student age is 24 years old . We are a public two - year institution providing students with the opportunity to complete a small selection of four- year degrees . Our credential offerings span from post - secondary adult vocational certificates to baccalaureate degrees . Our fall - to - fall retention rates have hovered around 53 % over the past five years . As a public institution , we are limited by legislation in our state as it relates to program offerings and the composition of these offerings , the amount of tuition and fees we may charge students , the amount of dollars we are permitted to maintain on hand to serve students , and the jurisdiction from which we are to focus on recruiting students .
Tool Selection
I have chosen the mind mapping tool , which is used as a visual representation of all the data
collection that took place throughout the “ what is ” phase . The mind map was set up as a virtual gallery to be “ walked through , ” so stakeholders across the college could explore the quantitative and qualitative data collected . The format of a virtual gallery was used due to the pandemic , at our institution we are no longer able to physically congregate . We chose to represent our data in a gallery format so each person walking through the gallery would experience a closer connection to our students and the individuals directly serving them as well as to ensure we had a common understanding of the problem we were trying to overcome . These ideas for the presentation of data and the virtual gallery were informed by the video from lesson three that Professor Moore discussed in the course .
Application
Our team identified 25 stakeholders to invite to a gallery walk through , which was hosted on
the same day for everyone . Participants were able to mill through each ’ “ room ” as they wanted within an hour and a half time period . Each stakeholder was asked to take notes while reviewing each artifact because these notes would be used later in our discussion session . In the virtual gallery , we had graphs and charts setting the stage with quantitative data related to three student cohorts , one that started at our college in the fall of 2016 , another in the fall of 2017 , and the final cohort which started in the fall of 2018 . In addition , we included qualitative data we were able to collect while working with students , staff , and faculty . We had a total of three students provide visual presentations of their experience and depict what impacted their inability to be retained . We had an additional seven students provide journal reflections recounting difficulties they faced and how they managed to stay in college . Finally , we had faculty and advisors describe in either words through reflections or pictures through visual presentations what helps and what hinders them while trying to best serve students and understand their needs .
After the virtual walk through , the 25 stakeholders were asked to take 15 minutes to group
their own notes into themes or groupings . Once each person had an opportunity to organize their own notes , they were randomly broken into five groups of five , each group was facilitated by a member of the design team that was facilitating the day . This person captured the themes on a shared document so everyone was able to see the clusters of themes the group had identified . The facilitator then pushed each of the groups further to try to uncover insights
beyond the obvious . Facilitators were taught to ask so what to dig deeper into the reasoning behind why these patterns and themes are important and really shine light on what they were uncovering . This was quite hard for some of the groups to push beyond the obvious findings and to stop themselves from focusing on identifying solutions .
The use of the mind mapping gallery was definitely beneficial for the entire group to
experience , however ; the desire for almost everyone to jump to the solution finding process was something we will have to continue to work on . Taking action and moving forward quickly is deeply engrained in our culture and making sure we take time to really internalize “ what is ” before we try to move to “ what wows ” is a continued work in progress .
Insight
The use of the gallery for mind mapping really opened my mind to the need to tell a story
through a variety of formats . I tend to be focused on facts rather than emotions , but by hosting a gallery walk through using a variety of visual formats I was able to help myself and others to empathetically connect to our users . In addition , the facilitated smaller group conversations were beneficial to help push stakeholders beyond stating the obvious while trying to keep people in the space of what is before jumping to solutions . Another great insight that surfaced from this process was the importance of going beyond the “ usual suspects ” for stakeholder input and feedback . We have a lot of employees at our institution and frequently the same people are called upon to engage in discussion , the gallery process allowed us to pull from a wider variety of areas at the college to uncover and spend time in the “ what is ” portion of the overall process .
Approach
The gallery walk through was a great format to help get a broader group of stakeholders on
the same page regarding the problem at hand . We tend to work in siloed approaches to overcome problems , which leads to duplication of efforts as well as individual areas identifying different interpretations of the same problem and then moving forward with solutions to the problem they ’ve individually identified . I plan on using this format for future problems we identify while trying to positively impact student success at our college . As a publicly funded institution of higher education , we have limited resources and getting as many stakeholders across the college on the same page in regards to the problem at the onset will benefit both our institutional culture as well as our use of resources both human and financial and we continue to innovate and focus on continuous improvement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping for Student Retention
Challenge
One challenge at my institution is the inability to retain and graduate as many students as we
believe we should . We are an open access institution serving students who attend on mainly a part - time basis ( 79 % ) , the majority of our student population are minoritized students from low socioeconomic statuses . In addition , our average student age is 24 years old . We are a public two - year institution providing students with the opportunity to complete a small selection of four- year degrees . Our credential offerings span from post - secondary adult vocational certificates to baccalaureate degrees . Our fall - to - fall retention rates have hovered around 53 % over the past five years . As a public institution , we are limited by legislation in our state as it relates to program offerings and the composition of these offerings , the amount of tuition and fees we may charge students , the amount of dollars we are permitted to maintain on hand to serve students , and the jurisdiction from which we are to focus on recruiting students .
Tool Selection
I have chosen the mind mapping tool , which is used as a visual representation of all the data
collection that took place throughout the “ what is ” phase . The mind map was set up as a virtual gallery to be “ walked through , ” so stakeholders across the college could explore the quantitative and qualitative data collected . The format of a virtual gallery was used due to the pandemic , at our institution we are no longer able to physically congregate . We chose to represent our data in a gallery format so each person walking through the gallery would experience a closer connection to our students and the individuals directly serving them as well as to ensure we had a common understanding of the problem we were trying to overcome . These ideas for the presentation of data and the virtual gallery were informed by the video from lesson three that Professor Moore discussed in the course .
Application
Our team identified 25 stakeholders to invite to a gallery walk through , which was hosted on
the same day for everyone . Participants were able to mill through each ’ “ room ” as they wanted within an hour and a half time period . Each stakeholder was asked to take notes while reviewing each artifact because these notes would be used later in our discussion session . In the virtual gallery , we had graphs and charts setting the stage with quantitative data related to three student cohorts , one that started at our college in the fall of 2016 , another in the fall of 2017 , and the final cohort which started in the fall of 2018 . In addition , we included qualitative data we were able to collect while working with students , staff , and faculty . We had a total of three students provide visual presentations of their experience and depict what impacted their inability to be retained . We had an additional seven students provide journal reflections recounting difficulties they faced and how they managed to stay in college . Finally , we had faculty and advisors describe in either words through reflections or pictures through visual presentations what helps and what hinders them while trying to best serve students and understand their needs .
After the virtual walk through , the 25 stakeholders were asked to take 15 minutes to group
their own notes into themes or groupings . Once each person had an opportunity to organize their own notes , they were randomly broken into five groups of five , each group was facilitated by a member of the design team that was facilitating the day . This person captured the themes on a shared document so everyone was able to see the clusters of themes the group had identified . The facilitator then pushed each of the groups further to try to uncover insights
beyond the obvious . Facilitators were taught to ask so what to dig deeper into the reasoning behind why these patterns and themes are important and really shine light on what they were uncovering . This was quite hard for some of the groups to push beyond the obvious findings and to stop themselves from focusing on identifying solutions .
The use of the mind mapping gallery was definitely beneficial for the entire group to
experience , however ; the desire for almost everyone to jump to the solution finding process was something we will have to continue to work on . Taking action and moving forward quickly is deeply engrained in our culture and making sure we take time to really internalize “ what is ” before we try to move to “ what wows ” is a continued work in progress .
Insight
The use of the gallery for mind mapping really opened my mind to the need to tell a story
through a variety of formats . I tend to be focused on facts rather than emotions , but by hosting a gallery walk through using a variety of visual formats I was able to help myself and others to empathetically connect to our users . In addition , the facilitated smaller group conversations were beneficial to help push stakeholders beyond stating the obvious while trying to keep people in the space of what is before jumping to solutions . Another great insight that surfaced from this process was the importance of going beyond the “ usual suspects ” for stakeholder input and feedback . We have a lot of employees at our institution and frequently the same people are called upon to engage in discussion , the gallery process allowed us to pull from a wider variety of areas at the college to uncover and spend time in the “ what is ” portion of the overall process .
Approach
The gallery walk through was a great format to help get a broader group of stakeholders on
the same page regarding the problem at hand . We tend to work in siloed approaches to overcome problems , which leads to duplication of efforts as well as individual areas identifying different interpretations of the same problem and then moving forward with solutions to the problem they ’ve individually identified . I plan on using this format for future problems we identify while trying to positively impact student success at our college . As a publicly funded institution of higher education , we have limited resources and getting as many stakeholders across the college on the same page in regards to the problem at the onset will benefit both our institutional culture as well as our use of resources both human and financial and we continue to innovate and focus on continuous improvement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19267 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Confidential
Reflection – Visualization
Challenge & Selection
I am on the reporting team and share the figures about their performance with business owners . The increase in the rate of smart device penetration we followed was low despite the increase in sales . Since the use of the Internet is more in these devices , it was necessary to increase these devices . And it was necessary to know which devices are using the internet more . There could be a problem with the data . It was necessary to see the problem , correct the data and create a process . we came together to explain this to business owners and to know how they interpret the data . They had to own this issue and give comments and directions . The first tool I used was the Visualization tool for the common definition and common solution of the problem . We visualized the features of the devices with icons or symbols and divided them into groups .
Application
We had short meetings with the teams . We used the postit method to decide how these device groups should be . Groups were formed according to their common characteristics . It was determined that there are devices that can not be grouped in the data . it turned out that we need to find the ones with high data usage of these devices . Control processes have been defined in order not to increase the devices that can not be grouped . By coming together , we understood how other teams interpreted the data . We have created a common definition . We detected the problem in the data . and we have defined the process for the problem .
Insight & Approach
When examining the device features , the need to follow new KPIs emerged . As the job description has been enriched , it has contributed to the company . I use the same method in the next project or work and involve the people and teams involved
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Confidential
Reflection – Visualization
Challenge & Selection
I am on the reporting team and share the figures about their performance with business owners . The increase in the rate of smart device penetration we followed was low despite the increase in sales . Since the use of the Internet is more in these devices , it was necessary to increase these devices . And it was necessary to know which devices are using the internet more . There could be a problem with the data . It was necessary to see the problem , correct the data and create a process . we came together to explain this to business owners and to know how they interpret the data . They had to own this issue and give comments and directions . The first tool I used was the Visualization tool for the common definition and common solution of the problem . We visualized the features of the devices with icons or symbols and divided them into groups .
Application
We had short meetings with the teams . We used the postit method to decide how these device groups should be . Groups were formed according to their common characteristics . It was determined that there are devices that can not be grouped in the data . it turned out that we need to find the ones with high data usage of these devices . Control processes have been defined in order not to increase the devices that can not be grouped . By coming together , we understood how other teams interpreted the data . We have created a common definition . We detected the problem in the data . and we have defined the process for the problem .
Insight & Approach
When examining the device features , the need to follow new KPIs emerged . As the job description has been enriched , it has contributed to the company . I use the same method in the next project or work and involve the people and teams involved
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13022 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING AND INNOVATION
STORYTELLING
SELECTION AND CHALLENGE
I used storytelling as my tool because i believe everyone love listening to stories . The story teller should have a good flow and choose a beneficial story that will help improve the business idea . Aiming to be a good business person and a manager in this case , i gather information in my daily live .
One form of getting the information is by being a good listener where I hear stories from my mentors in the field of business as well as role models . And after gathering information I will get to tell it to those i will be working with . This is a tool which enables people to interact and share various helpful information .
The challenge is basically how the story is received . And to find a good audience for ua story . I will have to choose a story concerning a certain group .
APPLICATION
It 's no easy task to display one 's intention in a story and tell it to people and get a positive feedback . Unless the story is well said and the audince gets to feel it . For instance a manager can use a story to inspire and also motivate for the business to improve . I personally would encourage such sections where business managers interact and tell stories to try and improve . We definitely need one another and thus should help one another . A story can educate and improve as well as distinguish solutions of different ptoblems .
APPROACH
Starting interactive sections where business people meet and share information . This will definitely help grow and start businesses .
I learning about this module has benefited me so much to go about where to get help which is from mentors I look upto even as still a student .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING AND INNOVATION
STORYTELLING
SELECTION AND CHALLENGE
I used storytelling as my tool because i believe everyone love listening to stories . The story teller should have a good flow and choose a beneficial story that will help improve the business idea . Aiming to be a good business person and a manager in this case , i gather information in my daily live .
One form of getting the information is by being a good listener where I hear stories from my mentors in the field of business as well as role models . And after gathering information I will get to tell it to those i will be working with . This is a tool which enables people to interact and share various helpful information .
The challenge is basically how the story is received . And to find a good audience for ua story . I will have to choose a story concerning a certain group .
APPLICATION
It 's no easy task to display one 's intention in a story and tell it to people and get a positive feedback . Unless the story is well said and the audince gets to feel it . For instance a manager can use a story to inspire and also motivate for the business to improve . I personally would encourage such sections where business managers interact and tell stories to try and improve . We definitely need one another and thus should help one another . A story can educate and improve as well as distinguish solutions of different ptoblems .
APPROACH
Starting interactive sections where business people meet and share information . This will definitely help grow and start businesses .
I learning about this module has benefited me so much to go about where to get help which is from mentors I look upto even as still a student .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Our company wanted to develop a medical imaging software which convert 2D CT / MRI slices to 3D visualization . This kind of softwares are provided to the hospitals by Medical Imaging equipment vendors and system requirements are high for such softwares due to large amount of data and 3D visualization . Company wanted to develop optimized version of that software for PC / laptop use . Targeted customers are medical students , university professors and doctors .
Selection
Company is trying to create a new market and there are lot of unknowns both technical and non- technical . We have decided to do a fail fast experiment and selected learning launch tool .
Application
Marketing and Software teams brainstorm the idea and came up with the key assumptions . Together we prioritized the assumptions . Prioritization was important because we wanted to come up with the prototype quickly and at the same time address the high value problems . We have decided to create a prototype to address 2 key assumptions
1 . Value creation : Software we develop meet the performance expectations of the target
customers
2 . Amount which target customers are willing to pay can cover company ’s R&D cost and margin
expectations
Software team created a prototype with minimum and essential functionalities to address the key assumptions . Prototype supported one image format and the important feature of 3D visualization . We have selected one country to do the learning launch and initially there was a long list of customers for learning launch . We have sifted the list to the people who think can best express their opinions and even challenge the idea . Also , we did n’t want to share the idea with a large number of people due to intellectual property concerns . We finally selected 15 people from different segments of target customers – students , doctors and professors . We gave the prototype to them and our marketing and software teams collected feedback from them .
Insight & Approach
Leaning launch gave us insights about customers and their expectations . Even though customers liked the idea of a handy visualization software , some of them , especially students were not impressed with the performance of the software . 3D visualization was consuming system resources which concerned them . It was well received by doctors who gave additional suggestions like feature to measure body organs . Also marketing team identified that the price expectations of students are not matching with company ’s profit margin expectations . Based on the inputs , we have decided to pivot the idea including reassessing the customer segment .
We have limited ourselves to only one country to do the learning launch . I think we should have included some other countries too . We took more time than expected to develop the prototype . It is very important to get organization commitment about the resource needs of the project before we start .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Our company wanted to develop a medical imaging software which convert 2D CT / MRI slices to 3D visualization . This kind of softwares are provided to the hospitals by Medical Imaging equipment vendors and system requirements are high for such softwares due to large amount of data and 3D visualization . Company wanted to develop optimized version of that software for PC / laptop use . Targeted customers are medical students , university professors and doctors .
Selection
Company is trying to create a new market and there are lot of unknowns both technical and non- technical . We have decided to do a fail fast experiment and selected learning launch tool .
Application
Marketing and Software teams brainstorm the idea and came up with the key assumptions . Together we prioritized the assumptions . Prioritization was important because we wanted to come up with the prototype quickly and at the same time address the high value problems . We have decided to create a prototype to address 2 key assumptions
1 . Value creation : Software we develop meet the performance expectations of the target
customers
2 . Amount which target customers are willing to pay can cover company ’s R&D cost and margin
expectations
Software team created a prototype with minimum and essential functionalities to address the key assumptions . Prototype supported one image format and the important feature of 3D visualization . We have selected one country to do the learning launch and initially there was a long list of customers for learning launch . We have sifted the list to the people who think can best express their opinions and even challenge the idea . Also , we did n’t want to share the idea with a large number of people due to intellectual property concerns . We finally selected 15 people from different segments of target customers – students , doctors and professors . We gave the prototype to them and our marketing and software teams collected feedback from them .
Insight & Approach
Leaning launch gave us insights about customers and their expectations . Even though customers liked the idea of a handy visualization software , some of them , especially students were not impressed with the performance of the software . 3D visualization was consuming system resources which concerned them . It was well received by doctors who gave additional suggestions like feature to measure body organs . Also marketing team identified that the price expectations of students are not matching with company ’s profit margin expectations . Based on the inputs , we have decided to pivot the idea including reassessing the customer segment .
We have limited ourselves to only one country to do the learning launch . I think we should have included some other countries too . We took more time than expected to develop the prototype . It is very important to get organization commitment about the resource needs of the project before we start .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11441 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I ’m the Director of Product Management for unsecured lending . My challenge is that my company would like to launch a Secured Lending Product in early Q2’22 to expand the portfolio of lending products to our current customer base and new customers that we receive from our Mortgage Brokers referral business . The project scope includes a complete over hall of how we do business in this lending space that included defined end to end application process , specific adjudication process including a new ground up underwriting risk tolerance model , multiple system integrations , appraisals of property and title search & registrations by third party vendors that require to be onboarded as partners . With year - end facing us , IT have limited resources and we require to onboard a BA ( Business Analysis ) in a short time frame and assign a Project Manager to the project to keep all the cross functional impacted departments in line to meet the Q2 deadline . There will also be a requirement to expand and hire the Under - Writing team to accommodate the application volumes .
Selection
I selected the learning launch tool to incorporate the key ideals from our design thinking approach to innovate and expand our capabilities on bringing this product to market in a MVP approach . This will allow us to start gaining application activity , traction and historical data on demand of the product in one Province and expand in others based on the learnings & adjustments needed from this approach from a Digital / virtual experience .
Application
The preliminary launch will include a Proof of Concept approach in one specific Province in Canada ( Ontario ) , this allows us to utilize the existing Mortgage Principal Broker Licensing entity to permit the company to offer the secured loan product in this Province . We strategized by implementing a Teams shared folder focused on 20 key categories to outline the gap analysis required to meet this projects regulatory & technical requirements that include ; required capabilities or process , current state , capability must be built , target state , time line for each category to be prioritized , individual assigned to task , level of effort , cost/ investment & risk . This approach provided structure and bonded the ask from the cross functional departments . The team was assigned a project manager and we collaborated with multiple outsourced companies to see what applications exist that we can onboard and what servicing requirements could be outsourced to reputable vendors instead of building each requirement from the ground up . On a daily basis we set up daily stand up calls that were well structured with a specific task- oriented discussion and provided a summary after each call on the individual take away from each stake holder .
Insight
By implementing the Learning Launch tool , my team was / is able to execute proficiently considering the extensive requirements are substantial for this project . By engaging each stake holder in the early stages and investigating the key essential attributes with outside council allowed us to structure the requirements and pivot in accurate state . We also engaged the Executive Leadership team with a detailed business case outlining the customer journey , servicing requirements & technical development needs that outlined the investment required . The level of effort with the overall ROI was established
though a funnel of each segmentation of cost from the application point with a attentive attention to compliance stipulations to launch this initiative .
Approach
Based on the aggressive time line we engaged the Project Management Office to onboard a BA and we successfully onboard a BA in record time to coordinate all the technical requirements with the cross functional departments and stakeholders . Our approach has been well structured with in depth counselling conversations to ensure we launch a compelling & compliant product . We ’ve taken the initiative to granularly review the legacy Mortgage applications that have been adjudicated to educate us on the opportunities these applications presented the business to better understand the Secured Lending customer profile .
Thank you
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I ’m the Director of Product Management for unsecured lending . My challenge is that my company would like to launch a Secured Lending Product in early Q2’22 to expand the portfolio of lending products to our current customer base and new customers that we receive from our Mortgage Brokers referral business . The project scope includes a complete over hall of how we do business in this lending space that included defined end to end application process , specific adjudication process including a new ground up underwriting risk tolerance model , multiple system integrations , appraisals of property and title search & registrations by third party vendors that require to be onboarded as partners . With year - end facing us , IT have limited resources and we require to onboard a BA ( Business Analysis ) in a short time frame and assign a Project Manager to the project to keep all the cross functional impacted departments in line to meet the Q2 deadline . There will also be a requirement to expand and hire the Under - Writing team to accommodate the application volumes .
Selection
I selected the learning launch tool to incorporate the key ideals from our design thinking approach to innovate and expand our capabilities on bringing this product to market in a MVP approach . This will allow us to start gaining application activity , traction and historical data on demand of the product in one Province and expand in others based on the learnings & adjustments needed from this approach from a Digital / virtual experience .
Application
The preliminary launch will include a Proof of Concept approach in one specific Province in Canada ( Ontario ) , this allows us to utilize the existing Mortgage Principal Broker Licensing entity to permit the company to offer the secured loan product in this Province . We strategized by implementing a Teams shared folder focused on 20 key categories to outline the gap analysis required to meet this projects regulatory & technical requirements that include ; required capabilities or process , current state , capability must be built , target state , time line for each category to be prioritized , individual assigned to task , level of effort , cost/ investment & risk . This approach provided structure and bonded the ask from the cross functional departments . The team was assigned a project manager and we collaborated with multiple outsourced companies to see what applications exist that we can onboard and what servicing requirements could be outsourced to reputable vendors instead of building each requirement from the ground up . On a daily basis we set up daily stand up calls that were well structured with a specific task- oriented discussion and provided a summary after each call on the individual take away from each stake holder .
Insight
By implementing the Learning Launch tool , my team was / is able to execute proficiently considering the extensive requirements are substantial for this project . By engaging each stake holder in the early stages and investigating the key essential attributes with outside council allowed us to structure the requirements and pivot in accurate state . We also engaged the Executive Leadership team with a detailed business case outlining the customer journey , servicing requirements & technical development needs that outlined the investment required . The level of effort with the overall ROI was established
though a funnel of each segmentation of cost from the application point with a attentive attention to compliance stipulations to launch this initiative .
Approach
Based on the aggressive time line we engaged the Project Management Office to onboard a BA and we successfully onboard a BA in record time to coordinate all the technical requirements with the cross functional departments and stakeholders . Our approach has been well structured with in depth counselling conversations to ensure we launch a compelling & compliant product . We ’ve taken the initiative to granularly review the legacy Mortgage applications that have been adjudicated to educate us on the opportunities these applications presented the business to better understand the Secured Lending customer profile .
Thank you
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13376 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I work as a User Experience Designer at a large consulting corporation . One of our clients is a gonvernmental facility responsible for pension here in Germany . The processes within that organization are highly complex and grew over the last 30 or so years . We were tasked with creating an application to let members of the call center ( mid - level consultants ) reply to clients calling in more efficiently . The challenge was now to get an an understanding of the processes in the institutions software overall as well as the special teams in the call center ( KKC ) . The existing applications of this organization ( yes , there ’s about 5 of them ) are from another generation , and every one serves a different purpose in keeping information on a clients pension . So , besides assembling the requirements first , how do we get the employees to specify their needs ? We talked to some superiors first , but the requirements always remained blurry . So we asked to have a workshop with the KKC team itself . Selection & Application When we thought about how to quickly get input and approval from the KKC team members we came to the conclusion , that they would probably be overwhelmed by purely structural diagrams and architecture graphics . Luckily I was partnered with a very competent architect that knew her way around the systems . So we could extract the data fields from the systems we thought to be useful to the team . I opted for the additional tool of Visualization . It helps me understand the problem better and I had good client feedback several times before , when going this way . Also , since this problem was especially abstract and the KKC team members were surely not developers or software architects , an „ easy language “ could be helpful . I took a glance at the corporate design and I made up a quick mockup of a web interface for them to possibly use . The GUI ( Graphical User Interface ) layouts were without interaction , really purely for them to grasp the level of readability and what information could be placed where in what order . Think of a Logo in the upper corner and the right set of colors and corresponding typography , mostly screen elements captured from the institutions website , really . In a workshop , we then were able to discuss the placement of information and data with them from what we understood they meant . And as you can guess , we were wrong at several opportunities . You have to know that the original „ architecture “ was made by IT- People back and some three decades ago , growing with new precedences over time and becoming ever more complex .
So , we re - iterated the layouts according to input and in the second workshop we were able to ask questions we did n’t even anticipate when we first threw together our initial design . It took us three workshops in all to get from our intuition and arrangements of certain items to a deeper understanding of what the items truly meant and how they where related to each other . Insight Usually , in User Experience theory they tell you to start with Wireframe models , so stakeholders are more free to provide feedback , because they are hesitant not to „ destroy “ the design work . But we were very relaxed with them in the workshop and told them several times that the screens provided where merely thought of as a basis for discussion and that anything could be changed rather quickly .
And it worked very well . The call center team later told us , that they felt very well cared for in their needs . This was apparently new to them . Also they mentioned that the Layouts helped them a lot to relax and „ get the idea “ rather than from the diagrams which tightened them up beforehand . The information structure diagrams do have their place in this though . They represented the reality , the „ solid business “ aspect of the project , where the layouts in contrast were far more accessible to them . Had we only presented those , the team might have taken the compositions for too „ playful “ , probably . Also , for a government institution , whose structures I knew nothing about in the first place , we got to a good place in fairly short time . Involving only a fraction of cost compared to other projects in that institution . Approach Only now I realize that this was my way to get stakeholder buy in all along . My background enabled me to quickly imitate corporate designs and put a contextual frame around my suggestive constructs to be able to discuss it more easily with stakeholders and clients , since they could grasp where it was going . The design was just scaffolding and could be developed later on , but the information and its position was easy to get a consensus for .
I think in this graphical communication with stakeholders lies a tremendous power . Not just in terms of on - screen designs . But also generally in creating visuals and hence give people the opportunity to participate . Maybe not being in the middle of the design process in that exact moment but to see the result , reflecting their input .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I work as a User Experience Designer at a large consulting corporation . One of our clients is a gonvernmental facility responsible for pension here in Germany . The processes within that organization are highly complex and grew over the last 30 or so years . We were tasked with creating an application to let members of the call center ( mid - level consultants ) reply to clients calling in more efficiently . The challenge was now to get an an understanding of the processes in the institutions software overall as well as the special teams in the call center ( KKC ) . The existing applications of this organization ( yes , there ’s about 5 of them ) are from another generation , and every one serves a different purpose in keeping information on a clients pension . So , besides assembling the requirements first , how do we get the employees to specify their needs ? We talked to some superiors first , but the requirements always remained blurry . So we asked to have a workshop with the KKC team itself . Selection & Application When we thought about how to quickly get input and approval from the KKC team members we came to the conclusion , that they would probably be overwhelmed by purely structural diagrams and architecture graphics . Luckily I was partnered with a very competent architect that knew her way around the systems . So we could extract the data fields from the systems we thought to be useful to the team . I opted for the additional tool of Visualization . It helps me understand the problem better and I had good client feedback several times before , when going this way . Also , since this problem was especially abstract and the KKC team members were surely not developers or software architects , an „ easy language “ could be helpful . I took a glance at the corporate design and I made up a quick mockup of a web interface for them to possibly use . The GUI ( Graphical User Interface ) layouts were without interaction , really purely for them to grasp the level of readability and what information could be placed where in what order . Think of a Logo in the upper corner and the right set of colors and corresponding typography , mostly screen elements captured from the institutions website , really . In a workshop , we then were able to discuss the placement of information and data with them from what we understood they meant . And as you can guess , we were wrong at several opportunities . You have to know that the original „ architecture “ was made by IT- People back and some three decades ago , growing with new precedences over time and becoming ever more complex .
So , we re - iterated the layouts according to input and in the second workshop we were able to ask questions we did n’t even anticipate when we first threw together our initial design . It took us three workshops in all to get from our intuition and arrangements of certain items to a deeper understanding of what the items truly meant and how they where related to each other . Insight Usually , in User Experience theory they tell you to start with Wireframe models , so stakeholders are more free to provide feedback , because they are hesitant not to „ destroy “ the design work . But we were very relaxed with them in the workshop and told them several times that the screens provided where merely thought of as a basis for discussion and that anything could be changed rather quickly .
And it worked very well . The call center team later told us , that they felt very well cared for in their needs . This was apparently new to them . Also they mentioned that the Layouts helped them a lot to relax and „ get the idea “ rather than from the diagrams which tightened them up beforehand . The information structure diagrams do have their place in this though . They represented the reality , the „ solid business “ aspect of the project , where the layouts in contrast were far more accessible to them . Had we only presented those , the team might have taken the compositions for too „ playful “ , probably . Also , for a government institution , whose structures I knew nothing about in the first place , we got to a good place in fairly short time . Involving only a fraction of cost compared to other projects in that institution . Approach Only now I realize that this was my way to get stakeholder buy in all along . My background enabled me to quickly imitate corporate designs and put a contextual frame around my suggestive constructs to be able to discuss it more easily with stakeholders and clients , since they could grasp where it was going . The design was just scaffolding and could be developed later on , but the information and its position was easy to get a consensus for .
I think in this graphical communication with stakeholders lies a tremendous power . Not just in terms of on - screen designs . But also generally in creating visuals and hence give people the opportunity to participate . Maybe not being in the middle of the design process in that exact moment but to see the result , reflecting their input .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15933 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection -Mind Mapping
Challenge :
I am working with an distribution company , which deals in large numbers of IT and Non IT Product sales in channel , Which includes the involvement of vendor and dealers of IT sector . In my region we have assigned a new project for new product , for which we are not getting a good market share in comparison to our competitor , hardly reach 10 % of the market share for this first QTR now we have the challenge to increase the market share including revenue growth in consideration for the region .
Selection :
We used design thinking approach for the solution and used Mind Mapping Tool to get the loop hole where we are lacking and what will be the appropriate solution for same .
Application :
As we were having a larger number of Partner data to compile with . Firstly we selected the dealers
work with this new product .We have divided our task within our team and approached our dealer
segment with a set of questions , that what all issues they are facing to start working with us for this
product and what is the reason to inclined towards the competitor and why they are not placing the
orders to us and what concern they needed from our side and to know the Mind set of Dealers .
Insights :
As a result we have come up with number of issues which are in our dealers mind and now we have to approach them accordingly . Which undoubtedly provided us a better way to think from Dealer prospect and helped us to grab the newly generated leads and orders . which gradually increased our market share and also helped us with increased revenue as the result helped us in improving our customer relationship too .
Issues which dealers pointed are as they are not satisfied with the response time , Some are still not aware that we are also dealing with this product , some says that vendor always referred to buy from your competitor , one says that we are getting better pricing from competitor . Some shows the availability issues of stock with us and some has the issues with our logistic department .Considering all we improved our response time by setting out the TAT of response and managed our inventory as per the dealer requirement , increased our calls and visit to dealers , included our regional Vendor also in discussion to aligned this deal with us .
Approach :
This experience made me to use this approach or other design thinking tools to handle out my upcoming challenges or projects to grow my working skills and company tasks
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection -Mind Mapping
Challenge :
I am working with an distribution company , which deals in large numbers of IT and Non IT Product sales in channel , Which includes the involvement of vendor and dealers of IT sector . In my region we have assigned a new project for new product , for which we are not getting a good market share in comparison to our competitor , hardly reach 10 % of the market share for this first QTR now we have the challenge to increase the market share including revenue growth in consideration for the region .
Selection :
We used design thinking approach for the solution and used Mind Mapping Tool to get the loop hole where we are lacking and what will be the appropriate solution for same .
Application :
As we were having a larger number of Partner data to compile with . Firstly we selected the dealers
work with this new product .We have divided our task within our team and approached our dealer
segment with a set of questions , that what all issues they are facing to start working with us for this
product and what is the reason to inclined towards the competitor and why they are not placing the
orders to us and what concern they needed from our side and to know the Mind set of Dealers .
Insights :
As a result we have come up with number of issues which are in our dealers mind and now we have to approach them accordingly . Which undoubtedly provided us a better way to think from Dealer prospect and helped us to grab the newly generated leads and orders . which gradually increased our market share and also helped us with increased revenue as the result helped us in improving our customer relationship too .
Issues which dealers pointed are as they are not satisfied with the response time , Some are still not aware that we are also dealing with this product , some says that vendor always referred to buy from your competitor , one says that we are getting better pricing from competitor . Some shows the availability issues of stock with us and some has the issues with our logistic department .Considering all we improved our response time by setting out the TAT of response and managed our inventory as per the dealer requirement , increased our calls and visit to dealers , included our regional Vendor also in discussion to aligned this deal with us .
Approach :
This experience made me to use this approach or other design thinking tools to handle out my upcoming challenges or projects to grow my working skills and company tasks
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20292 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge :
I am running my agri - startup with the name of magic tree agri farm . The challenges my organization faced is to ensure the availability of 100 % organic and affordable nutritional supplements to our customers . The magic tree agri farm working on the connectivity of local farmer community to empower them to grow commercially and medicinally valuable plants . The magic tree is working with local farmers in shared value system where the local farmers are growing crops and magic tree team is processing these crops to value added products to ensure they are durable and accessible with best quality but this value share system make magic tree limited to the supply of local farmers raw products . With this we develop our assumption related to the problems and best possible solutions
2 . Selection :
For identification of challenges we have used visualization method in which we further used the persona making and customer journey mapping techniques and find out the problems like low income of farmers and quality issue of products with customers . To solve these two social problems , we done some basic research and find the solution of cultivation of new crops which can be further process to more value - added goods .
3 . Application :
For first learning launch , we conducted a focused group discussion with local farmer community and aware them about the new cash crops and our mission of share value chain for organic food products . Then in June we started initial prototyping of our idea by cultivation of some selected cash crops to observe its real time growth and processing challenges . My team conducted a 7 day ’s skill enhancing training of local farmers in which they learned about modern agriculture techniques and then we give seeds and plants of the crops we have selected for our project to the local farmers . In the second phase when our given plants were successfully grown by the local farmers then we collect local females at our working space and conduct two - week residential training of processing of different agri products . We trained them about cleaning process , collecting best raw material , solar drying , and packaging of our products . In the third phase we place our beta products it different shops and conduct survey of customer feedback to improve our products according the customers needs . and start working product development and more integrated marketing strategies for products promotions .
4 . Insight :
With learning launch tool finally we tested our assumptions , from the result we conclude that involving more suppliers will not added any significant value and increase to our sales . The main thing is marketing strategies and product value addition that we aware our customers from benefits of organic products and provide the best quality at affordable prices .
5 . Approach :
This time the most feasible method was learning launch , but for next time we will use the story telling method as to gain sympathy of our customers and to make clear picture of our product in their mind .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge :
I am running my agri - startup with the name of magic tree agri farm . The challenges my organization faced is to ensure the availability of 100 % organic and affordable nutritional supplements to our customers . The magic tree agri farm working on the connectivity of local farmer community to empower them to grow commercially and medicinally valuable plants . The magic tree is working with local farmers in shared value system where the local farmers are growing crops and magic tree team is processing these crops to value added products to ensure they are durable and accessible with best quality but this value share system make magic tree limited to the supply of local farmers raw products . With this we develop our assumption related to the problems and best possible solutions
2 . Selection :
For identification of challenges we have used visualization method in which we further used the persona making and customer journey mapping techniques and find out the problems like low income of farmers and quality issue of products with customers . To solve these two social problems , we done some basic research and find the solution of cultivation of new crops which can be further process to more value - added goods .
3 . Application :
For first learning launch , we conducted a focused group discussion with local farmer community and aware them about the new cash crops and our mission of share value chain for organic food products . Then in June we started initial prototyping of our idea by cultivation of some selected cash crops to observe its real time growth and processing challenges . My team conducted a 7 day ’s skill enhancing training of local farmers in which they learned about modern agriculture techniques and then we give seeds and plants of the crops we have selected for our project to the local farmers . In the second phase when our given plants were successfully grown by the local farmers then we collect local females at our working space and conduct two - week residential training of processing of different agri products . We trained them about cleaning process , collecting best raw material , solar drying , and packaging of our products . In the third phase we place our beta products it different shops and conduct survey of customer feedback to improve our products according the customers needs . and start working product development and more integrated marketing strategies for products promotions .
4 . Insight :
With learning launch tool finally we tested our assumptions , from the result we conclude that involving more suppliers will not added any significant value and increase to our sales . The main thing is marketing strategies and product value addition that we aware our customers from benefits of organic products and provide the best quality at affordable prices .
5 . Approach :
This time the most feasible method was learning launch , but for next time we will use the story telling method as to gain sympathy of our customers and to make clear picture of our product in their mind .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13967 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling Toll
Narration allows you to make strategy accessible . The strategy is accessible only to three groups of people among them are the leaders who write the newsroom , the consultants who help to do it and the professors who create case studies on it . For everyone else , strategy is a difficult thing that causes complexity and uncertainty in our lives .
I believe that narrative helps leaders in terms of strategy because it makes it simple , it can be told , it gives color , life , character and plot to the strategy , and it allows from the production line worker to the VP of marketing to understand it equally . what we try to do . For me , there are two reasons , and there are more , why storytelling is an essential tool to increase the competence and knowledge of leaders as they move forward .
The number one reason growth ideas fail is that they misjudge what the customer wants . So the surest way to reduce risk in any innovation is to develop a deeper feel for it .
People with a promotional focus are motivated by some kind of exciting new end state . Which leads them to worry about moving forward , growing and achieving . Those with a prevention focus are more motivated to avoid a negative outcome , and thus are more concerned with safety and security .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling Toll
Narration allows you to make strategy accessible . The strategy is accessible only to three groups of people among them are the leaders who write the newsroom , the consultants who help to do it and the professors who create case studies on it . For everyone else , strategy is a difficult thing that causes complexity and uncertainty in our lives .
I believe that narrative helps leaders in terms of strategy because it makes it simple , it can be told , it gives color , life , character and plot to the strategy , and it allows from the production line worker to the VP of marketing to understand it equally . what we try to do . For me , there are two reasons , and there are more , why storytelling is an essential tool to increase the competence and knowledge of leaders as they move forward .
The number one reason growth ideas fail is that they misjudge what the customer wants . So the surest way to reduce risk in any innovation is to develop a deeper feel for it .
People with a promotional focus are motivated by some kind of exciting new end state . Which leads them to worry about moving forward , growing and achieving . Those with a prevention focus are more motivated to avoid a negative outcome , and thus are more concerned with safety and security .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13738 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – Week 5
Peer Graded Assignment
Example Reflection : Storytelling
Challenge and selection
Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that I applied all the time I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and Inspiration is a path to empowerment . As a marketers of a shampoo company , I always faced the challenges of how to Attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomenon of decreasing brand loyalty towards our product being happened as there are variety of choices for customers to choose in the markets nowadays .
I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflects their users journeys and problems one of the reason is through crafting stories , We can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , If designers use storytelling throughout the designing process to ensure that all work focuses on the users ’ needs and the value that the company want to give those users after completing design research to understand your users ’ needs and desires , you use your insights to tell your story about who your users are and what they need And how you ’ll provide that . These story makes it easy for everyone Involved in the project to empathize with the users and Enjoy that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straight forward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice off building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products
by stimulating consumer emotions . Human needs such as love , power , emotional security and self satisfaction are based on emotions in subconscious , as the basis of emotional brands and allow marketers to create self fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real woman to share their product experience in “ Beauty Me Anti Dandruff Diary ” through videos and blog where the real women share their hair dandruff stories and how new products can save them . A YouTube- designed diary channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centred design to improve our product and services .
Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect result , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool of our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , process made , and come closer to a compelling solution ready for full roll out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – Week 5
Peer Graded Assignment
Example Reflection : Storytelling
Challenge and selection
Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that I applied all the time I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and Inspiration is a path to empowerment . As a marketers of a shampoo company , I always faced the challenges of how to Attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomenon of decreasing brand loyalty towards our product being happened as there are variety of choices for customers to choose in the markets nowadays .
I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflects their users journeys and problems one of the reason is through crafting stories , We can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , If designers use storytelling throughout the designing process to ensure that all work focuses on the users ’ needs and the value that the company want to give those users after completing design research to understand your users ’ needs and desires , you use your insights to tell your story about who your users are and what they need And how you ’ll provide that . These story makes it easy for everyone Involved in the project to empathize with the users and Enjoy that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straight forward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice off building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products
by stimulating consumer emotions . Human needs such as love , power , emotional security and self satisfaction are based on emotions in subconscious , as the basis of emotional brands and allow marketers to create self fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real woman to share their product experience in “ Beauty Me Anti Dandruff Diary ” through videos and blog where the real women share their hair dandruff stories and how new products can save them . A YouTube- designed diary channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centred design to improve our product and services .
Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect result , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool of our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , process made , and come closer to a compelling solution ready for full roll out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19807 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT REFLECTION Busi Tarek 2019 - 12 Challenge
Last year , as part of my master ’s degree in Digital Marketing , I wrote a professional thesis
about the “ what ’s for dinner tonight ” question . I wanted to understand why , even today with
all the digital tools available , it is still complicated for families to decide easily what to eat at
home on weekday evenings . I learned a lot during my thesis research . But , when I decided
to turn it in a product or service , I felt that my school research was good , but too light to
reflect the true reality of my primary user group . I had plenty pain points on my whiteboard ,
but finally no really idea what the real problem was . Selection
I decided to conduct further individual interviews with a group of ten users , mothers between
25 and 45 years old . I began created an interview guide with a dozen open - ended questions
focusing on my user 's behaviors in the kitchen and it was in its first version , the perfect
boring survey . I realized that just asking a question would not bring me the genuine answer .
Especially since in France , it is almost disturbing to say loud and clear that we do n't care
about what we eat ... this is becoming less and less socially acceptable . I needed a way to encourage my users to express themselves freely and fully . And that 's
when a friend of mine suggested I use images . According to him , images are very useful to
capture non verbal thoughts or emotions . I chose to try this tool called visualization , hoping
that it would unlock any discomfort by placing the user in their daily situations and actions . Application
This was my first time using this method . I chose to try it on two potentially sensitive
questions : “ what does it mean to you to cook ? ” and “ how 's mealtime with your kids ? ” . With
these two questions I wanted to know how important it is for my interviewee to respect and
pass on the principles of good nutrition . For the first question , I searched on Google and chose 15 images I felt relevant to me ; a
smiling family eating pizzas in front of the TV , a plate of pasta with ham , industrial products
already prepared , a mother and her daughter cooking with joy , a pot overflowing … For the second question , it ’s was more difficult to find a diversity of situations . When you
Google “ cook with your kid ” or “ what children eat ? ” you just find a lot of cliché pictures . So I
selected 10 ; child sulking in front of vegetables , child smiling in front of an orange juice ,
child happy to eat a hamburger … Each batch of images was put in an envelope and when the question arrived in the interview
I took them out and laid on the table in front of my user . Then , I asked to select the ones that
were meaningful to her . Once the images were separated into two packs , I asked to explain
each choice freely .
Insights
Thanks to this exercise with images , I learned more specific aspects on my targets -
especially with the first question . Their approach to food was much more complex than two
opposing camps , fresh produce versus industrial products . For the majority , food was an
important subject , but the choice of whether or not to cook was subject to multiple
influencing factors such as the weather and the products available , the family 's desires and
the mood of the day . However , the visualization tool appeared not relevant for the second
question . The choice of life situations was too limited and did n't really seem to touch the
hearts of my targets . Even if I progressed in my discovering , the insights I collected lacked
something to fully embrace my primary question . Approach
This experiment convinced me about images on a discovery process . But next time , I ’ll do a
little bit differently to gain more precise insights . I ’ll select 10 images maximum , because with
more , I had the feeling that users were lost . I will spend more time on the pictures selection
to be sure to express various and relevant situations . I ’ll also try a new approach with dot voting . As I read a post on the MOOC forum about it , I
found this approach very interesting . I am thinking about trying it with images to identify
emotions linked to situations . I plan to choose three colors ; green for feeling at ease , orange
for a neutral emotion , and red for upsetting circumstances . In any case , I am going to continue exploring design thinking because I really enjoyed this
first experience .
| EMAIL:
ID_NUM:
NAME_STUDENT: Busi Tarek
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT REFLECTION Busi Tarek 2019 - 12 Challenge
Last year , as part of my master ’s degree in Digital Marketing , I wrote a professional thesis
about the “ what ’s for dinner tonight ” question . I wanted to understand why , even today with
all the digital tools available , it is still complicated for families to decide easily what to eat at
home on weekday evenings . I learned a lot during my thesis research . But , when I decided
to turn it in a product or service , I felt that my school research was good , but too light to
reflect the true reality of my primary user group . I had plenty pain points on my whiteboard ,
but finally no really idea what the real problem was . Selection
I decided to conduct further individual interviews with a group of ten users , mothers between
25 and 45 years old . I began created an interview guide with a dozen open - ended questions
focusing on my user 's behaviors in the kitchen and it was in its first version , the perfect
boring survey . I realized that just asking a question would not bring me the genuine answer .
Especially since in France , it is almost disturbing to say loud and clear that we do n't care
about what we eat ... this is becoming less and less socially acceptable . I needed a way to encourage my users to express themselves freely and fully . And that 's
when a friend of mine suggested I use images . According to him , images are very useful to
capture non verbal thoughts or emotions . I chose to try this tool called visualization , hoping
that it would unlock any discomfort by placing the user in their daily situations and actions . Application
This was my first time using this method . I chose to try it on two potentially sensitive
questions : “ what does it mean to you to cook ? ” and “ how 's mealtime with your kids ? ” . With
these two questions I wanted to know how important it is for my interviewee to respect and
pass on the principles of good nutrition . For the first question , I searched on Google and chose 15 images I felt relevant to me ; a
smiling family eating pizzas in front of the TV , a plate of pasta with ham , industrial products
already prepared , a mother and her daughter cooking with joy , a pot overflowing … For the second question , it ’s was more difficult to find a diversity of situations . When you
Google “ cook with your kid ” or “ what children eat ? ” you just find a lot of cliché pictures . So I
selected 10 ; child sulking in front of vegetables , child smiling in front of an orange juice ,
child happy to eat a hamburger … Each batch of images was put in an envelope and when the question arrived in the interview
I took them out and laid on the table in front of my user . Then , I asked to select the ones that
were meaningful to her . Once the images were separated into two packs , I asked to explain
each choice freely .
Insights
Thanks to this exercise with images , I learned more specific aspects on my targets -
especially with the first question . Their approach to food was much more complex than two
opposing camps , fresh produce versus industrial products . For the majority , food was an
important subject , but the choice of whether or not to cook was subject to multiple
influencing factors such as the weather and the products available , the family 's desires and
the mood of the day . However , the visualization tool appeared not relevant for the second
question . The choice of life situations was too limited and did n't really seem to touch the
hearts of my targets . Even if I progressed in my discovering , the insights I collected lacked
something to fully embrace my primary question . Approach
This experiment convinced me about images on a discovery process . But next time , I ’ll do a
little bit differently to gain more precise insights . I ’ll select 10 images maximum , because with
more , I had the feeling that users were lost . I will spend more time on the pictures selection
to be sure to express various and relevant situations . I ’ll also try a new approach with dot voting . As I read a post on the MOOC forum about it , I
found this approach very interesting . I am thinking about trying it with images to identify
emotions linked to situations . I plan to choose three colors ; green for feeling at ease , orange
for a neutral emotion , and red for upsetting circumstances . In any case , I am going to continue exploring design thinking because I really enjoyed this
first experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Busi Tarek"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9930 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Reflection- Mind Mapping
Challenge & Selection :
Mind mapping is a tool that has a great use . The mind mapping tool is used by most of the people out there , without knowing that such a tool exists . Mind mapping tool helps me to learn things in a better way . Realization of this tool ’s importance is itself a great achievement . When someone teaches me some technical stuff I use to hear them and by the end of the day it deteriorates from my mind . This happens when I could not visualize the things taught or when I can not link things to its roots . This can be well explained with an example : if someone says two locations at different places I just hear the names of those places . But if I use this tool I can mind map the two locations and also create a route between the two places . Though the route / link created is an assumption , in the later on life that assumption might prove itself right or wrong . Usage of this tool starts when I visualize things and sequence them , to prepare a story like format in my mind .
Application :
I not only use this tool at workplace but also in my daily life . I can explain you the application of the mind mapping tool by using the Life cycle of a butterfly .
The normal letters are portraying story .
The sentences in italics are visualization / mind mapping
The butterfly life cycle has four stages- visualize the circle since it is a cycle and four blank boxes on the circumference of the circle . Initially an adult butterfly gives eggs- butterfly ’s image in 1st empty box and eggs image in 2nd box . Then the eggs grows into larvae which eats mulberry leaves throughout its lifetime- larvae eating mulberry leaves in 3rd box . Then the larvae turns into pupae- similarly imagine pupae . Then pupae turns into a butterfly and it marks the end of the cycle . - A beautiful Butterfly . Now understanding the sequence add arrows in the direction in which the cycle flows .
Thus the mind mapping tool helps us in visualizing things with a proper links between things to sequence them in the order . This tool creates correlation among a set of data making situations simpler and easier to understand .
Insights and Approach :
Mind mapping tool is a great visualization and sequencing technique . Using this tool helps me to correlate the consequences of an action . And also the solutions for that consequences which may lead to failure of the project . So in turn it forms a hierarchy image of the whole process or project . Forming this hierarchy not only helps in understanding the whole process better but also helps me from losing key areas that requires attention .
This tool not only helps me to understand the concepts but also helps me to convey the concept to others in a better way . Since I have understood the concept using mind mapping when I start explaining concepts I help the ones who can not mind map for themselves .
I have selected this tool because this powerful tool involves other tools like visualization and storytelling . To use mind mapping tool you initially need to visualize things ( visualization ) then put those things in an order to create a chain between them .
Creating a links between data prepares a hierarchy / story of the data . So when we explain concepts it becomes a storytelling process . Usage of this tool makes my work efficient and effective . It makes work easier , clearer , faster and foolproof .
This course has helped me in understanding this tool better . The name design thinking initially brings a thought that it is for designers . But as I went through the course the good kitchen story , the IBM story , The George and Geoff ’s story made me rethink that the tools taught in this course can be utilized in any of the situations . I hope to use these tools in my life and improve myself further .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Reflection- Mind Mapping
Challenge & Selection :
Mind mapping is a tool that has a great use . The mind mapping tool is used by most of the people out there , without knowing that such a tool exists . Mind mapping tool helps me to learn things in a better way . Realization of this tool ’s importance is itself a great achievement . When someone teaches me some technical stuff I use to hear them and by the end of the day it deteriorates from my mind . This happens when I could not visualize the things taught or when I can not link things to its roots . This can be well explained with an example : if someone says two locations at different places I just hear the names of those places . But if I use this tool I can mind map the two locations and also create a route between the two places . Though the route / link created is an assumption , in the later on life that assumption might prove itself right or wrong . Usage of this tool starts when I visualize things and sequence them , to prepare a story like format in my mind .
Application :
I not only use this tool at workplace but also in my daily life . I can explain you the application of the mind mapping tool by using the Life cycle of a butterfly .
The normal letters are portraying story .
The sentences in italics are visualization / mind mapping
The butterfly life cycle has four stages- visualize the circle since it is a cycle and four blank boxes on the circumference of the circle . Initially an adult butterfly gives eggs- butterfly ’s image in 1st empty box and eggs image in 2nd box . Then the eggs grows into larvae which eats mulberry leaves throughout its lifetime- larvae eating mulberry leaves in 3rd box . Then the larvae turns into pupae- similarly imagine pupae . Then pupae turns into a butterfly and it marks the end of the cycle . - A beautiful Butterfly . Now understanding the sequence add arrows in the direction in which the cycle flows .
Thus the mind mapping tool helps us in visualizing things with a proper links between things to sequence them in the order . This tool creates correlation among a set of data making situations simpler and easier to understand .
Insights and Approach :
Mind mapping tool is a great visualization and sequencing technique . Using this tool helps me to correlate the consequences of an action . And also the solutions for that consequences which may lead to failure of the project . So in turn it forms a hierarchy image of the whole process or project . Forming this hierarchy not only helps in understanding the whole process better but also helps me from losing key areas that requires attention .
This tool not only helps me to understand the concepts but also helps me to convey the concept to others in a better way . Since I have understood the concept using mind mapping when I start explaining concepts I help the ones who can not mind map for themselves .
I have selected this tool because this powerful tool involves other tools like visualization and storytelling . To use mind mapping tool you initially need to visualize things ( visualization ) then put those things in an order to create a chain between them .
Creating a links between data prepares a hierarchy / story of the data . So when we explain concepts it becomes a storytelling process . Usage of this tool makes my work efficient and effective . It makes work easier , clearer , faster and foolproof .
This course has helped me in understanding this tool better . The name design thinking initially brings a thought that it is for designers . But as I went through the course the good kitchen story , the IBM story , The George and Geoff ’s story made me rethink that the tools taught in this course can be utilized in any of the situations . I hope to use these tools in my life and improve myself further .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16816 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I think of possible things our mobile phones can do in future .
Consider you wake up by a year 2075 morning and realise you have not got enough sleep to reset your night starving .
It is displayed on the screen and it suggests you to sleep for 31 more minutes .
Your neural ink attached to the mobile phone which in turn connects to your business meeting runs a successful business decision based on naïve bayes algorithm which your mobile phone has learnt from your early business meetings .
You see the performance of the company beforehand .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I think of possible things our mobile phones can do in future .
Consider you wake up by a year 2075 morning and realise you have not got enough sleep to reset your night starving .
It is displayed on the screen and it suggests you to sleep for 31 more minutes .
Your neural ink attached to the mobile phone which in turn connects to your business meeting runs a successful business decision based on naïve bayes algorithm which your mobile phone has learnt from your early business meetings .
You see the performance of the company beforehand .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18007 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge & Selection The issue of homelessness is a growing problem in many US cities . It affects our communities in some form or another . There are two main known causes for homelessness , namely ; mental issues and drug abuse in addition to falling behind on paying bills due to job loss . To solve the issue of homelessness we have to tackle first these two main causes . This is a social issue that affects many individuals in many societies . They use some of the public services , if they are sick an ambulance is called to take them to the emergency room . They may cause disturbance that to be resolve by calling the city police . Selection : A non profit group decided to tackle this issue to solve it . They set a goal of achieving a 80 % success in one year . The decided to evaluate the results monthly and quarterly to measure success . Application : What is ? Normal people got behind on paying rent . One of the main reasons is losing job , got behind on their bills and were evicted . They found themselves without home . They ca n't work . No permanent address , no employer will hire them . What if ? We get all local agencies involved to work together to find what they can do to find a solution . Put homeless people to find a job again and they become tax payers . No more expensive trips to emmergency room . what Wows ? The non - profit group contacted various local government agencies to solve this issue and reduce the number of homeless people on city street . They got representative from local city officials in a city from : 1 ) mayor 's office 2 ) mental health services 3 ) housing authority 4 ) shelter operators 5 ) non for profit 6 ) VA They can share information , data , resources . When results - even partial - they can Share credit . Officials from these agencies are a group of responsible for the results . They hold regular meetings and hold each other accountable . Insight This group takes responsibility and hold everyone accountable for results . They need to be creative . They have to act as if this is their personal problem . They question the functions and everyone 's role . Establishing a short - term goal to work with different groups .
• They decided to assign every homeless person a case number and an official who will follow their case all the way to the end ( e.g. a social worker ) . Starting with the easy cases . Individuals or families who lost their jobs recently .
• Finding them a home in city owned building ( housing authority )
• Grant them a temporary help in form of cash for limited time ( may be 6 months )
• help them find jobs
• follow up with them to help them with any issues they face .
They classify homeless person to be one of the following categories : JOB LOSS : This may be the easiest group to help . Find them a home and help them with finding a job . REHABILITATION Some homeless people need rehab ( health services - physical or mental ) . They are referred to the appropriate agency that will help them with treatment till they are back to normal and are ready to start a life on their own . Grant them a home with monteray help . SHELTERS : Working with people in shelters . Which category they belong to ? Are they able to live on their own and work ? Do they need rehab ? ADDICTION : Which agency is able to deal with addiction . Insight : Setting a goal and reporting on progress monthly and quarterly . The power of holding this short - term measurable goal makes creates incentive for the people participating in the project give them enthusiasm as they see the progress in real time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge & Selection The issue of homelessness is a growing problem in many US cities . It affects our communities in some form or another . There are two main known causes for homelessness , namely ; mental issues and drug abuse in addition to falling behind on paying bills due to job loss . To solve the issue of homelessness we have to tackle first these two main causes . This is a social issue that affects many individuals in many societies . They use some of the public services , if they are sick an ambulance is called to take them to the emergency room . They may cause disturbance that to be resolve by calling the city police . Selection : A non profit group decided to tackle this issue to solve it . They set a goal of achieving a 80 % success in one year . The decided to evaluate the results monthly and quarterly to measure success . Application : What is ? Normal people got behind on paying rent . One of the main reasons is losing job , got behind on their bills and were evicted . They found themselves without home . They ca n't work . No permanent address , no employer will hire them . What if ? We get all local agencies involved to work together to find what they can do to find a solution . Put homeless people to find a job again and they become tax payers . No more expensive trips to emmergency room . what Wows ? The non - profit group contacted various local government agencies to solve this issue and reduce the number of homeless people on city street . They got representative from local city officials in a city from : 1 ) mayor 's office 2 ) mental health services 3 ) housing authority 4 ) shelter operators 5 ) non for profit 6 ) VA They can share information , data , resources . When results - even partial - they can Share credit . Officials from these agencies are a group of responsible for the results . They hold regular meetings and hold each other accountable . Insight This group takes responsibility and hold everyone accountable for results . They need to be creative . They have to act as if this is their personal problem . They question the functions and everyone 's role . Establishing a short - term goal to work with different groups .
• They decided to assign every homeless person a case number and an official who will follow their case all the way to the end ( e.g. a social worker ) . Starting with the easy cases . Individuals or families who lost their jobs recently .
• Finding them a home in city owned building ( housing authority )
• Grant them a temporary help in form of cash for limited time ( may be 6 months )
• help them find jobs
• follow up with them to help them with any issues they face .
They classify homeless person to be one of the following categories : JOB LOSS : This may be the easiest group to help . Find them a home and help them with finding a job . REHABILITATION Some homeless people need rehab ( health services - physical or mental ) . They are referred to the appropriate agency that will help them with treatment till they are back to normal and are ready to start a life on their own . Grant them a home with monteray help . SHELTERS : Working with people in shelters . Which category they belong to ? Are they able to live on their own and work ? Do they need rehab ? ADDICTION : Which agency is able to deal with addiction . Insight : Setting a goal and reporting on progress monthly and quarterly . The power of holding this short - term measurable goal makes creates incentive for the people participating in the project give them enthusiasm as they see the progress in real time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9004 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection . Mind Map By : Oumar Rocca . MSc . As we ’ve seen , the Design Thinking has a wide range of resources depending of the type of need we have , problem we would like to solve or simply , to share an idea . So , I have selected one of the Ideas techniques : Mind Map . As a professor I have used this technique in my classes , to summarize the topic . Sometimes individually and sometimes in groups , that way , I can see how much they can learn as it lets me evaluate the relationship of the contents of the lecture and the readings the students had available before class . This way , at the end of the lecture , I give my students 10 - 15 minutes to prepare their Mind Map letting flow all the ideas they may have and to connect them with the readings and the other material available , when they team work , it is amazing how they discover new ways of understanding a specific topic when they draw in the map and the other classmates complete the ideas , sometimes we need more time as they have discussions . After that , the groups make a presentation of the map to the class and we try to identify all the points in common , in this phase new discussions arise and more ideas flow . It is important to teach the students the difference of a Mind Map with a Concept Map : In the Mind Map has a radial structure is less complex ( for me ) as here the student can even formulate questions or connecting with a previous topic , while the Concept Map has a formal structure ( as a tree ) and it ’s used mainly for organizing knowledge . What is the response of the students ? They learned that Mind Mapping help them to study before exams and obtaining better grades as they use all the ideas expressed in the map . This tool helps with the development of thoughts and the flux of ideas since they ’re using their hands to write , their minds to recover what they ’ve learned , the eyes to see how the map is rapidly growing , and the mouth to express their own opinion .
| EMAIL:
ID_NUM:
NAME_STUDENT: Oumar Rocca
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection . Mind Map By : Oumar Rocca . MSc . As we ’ve seen , the Design Thinking has a wide range of resources depending of the type of need we have , problem we would like to solve or simply , to share an idea . So , I have selected one of the Ideas techniques : Mind Map . As a professor I have used this technique in my classes , to summarize the topic . Sometimes individually and sometimes in groups , that way , I can see how much they can learn as it lets me evaluate the relationship of the contents of the lecture and the readings the students had available before class . This way , at the end of the lecture , I give my students 10 - 15 minutes to prepare their Mind Map letting flow all the ideas they may have and to connect them with the readings and the other material available , when they team work , it is amazing how they discover new ways of understanding a specific topic when they draw in the map and the other classmates complete the ideas , sometimes we need more time as they have discussions . After that , the groups make a presentation of the map to the class and we try to identify all the points in common , in this phase new discussions arise and more ideas flow . It is important to teach the students the difference of a Mind Map with a Concept Map : In the Mind Map has a radial structure is less complex ( for me ) as here the student can even formulate questions or connecting with a previous topic , while the Concept Map has a formal structure ( as a tree ) and it ’s used mainly for organizing knowledge . What is the response of the students ? They learned that Mind Mapping help them to study before exams and obtaining better grades as they use all the ideas expressed in the map . This tool helps with the development of thoughts and the flux of ideas since they ’re using their hands to write , their minds to recover what they ’ve learned , the eyes to see how the map is rapidly growing , and the mouth to express their own opinion .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Oumar Rocca"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8669 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Nweze Stanley
Reflection – Visualization
Challenge :
The challenge I would like to describe is the means to provide clean water for daily use to the
Marsabit community in central part of Kenya . This community has been suffering from diverse
communicable diseases and other chronic health issues which might have been the result of bad
water consumption .
Selection :
To be able to overcome this challenge , the first tool I used was the tool of visualization ( or visual
thinking ) . I mostly use this tool often to tackle problems related to design projects in school . My
major is more of designing and manufacturing . I have also used the technique of using a straw
man visualization of a problem domain with a set of questions or prompts for discussion to allow
a diverse group of stakeholders to learn from each other in the process of defining the scope ,
boundaries , key elements , and relationships between elements to consider when identifying pain ,
points , and opportunities for solutions .
Application :
In order to start the process , I created a straw man graphic of the problem domain . The straw
man graphic was developed by drawing from many existing materials available in the
community to understand the environment . The existing materials in the Marsabit community
include their primary sources of water , the stakeholders , raw materials needed for water
purification etc . I have also conducted a thorough research about their situation and how badly
they have been affected by this lack of good drinking water , then I contacted my primary source
of information over there to see what I can do to help their situation . In other to solve the
problem the Marsabit community were encountering , I applied the concept of “ front - stage / back-
stage . ” This approach helped to reinforce the notion that every service - even an internal service
has customers with whom the service provider definitely interacts and internal processes that
enable the organization to provide the service . With this method , I was able understand the needs
of this community . I have also already visualized all the necessary things that needed to be put in
place , how the process of water purification can be established , and also , how it will help the
community to maximize their resources for all this to take great effect . Applying this method
actually solved the problem of bad water consumption .
Nweze Stanley
Insight :
What I have gained from applying the tool I selected was that problem solving involve critically
visualizing the core cause of the problem in all directions . The graphic divulges most of the focal
points why the problem which seemed mountainous could be easily solved . From this exercise , I
strongly believe that there is no problem without a solution . The most important thing is to create
a vivid ideation to tackle the problem .
Approach :
During this exercise , I discovered that the most valuable aspect was the learning and also , the
aspect of sharing insight . What I intend to do differently next time would be to use the
visualization activity as a starting point for various aspects of design thinking activities . The
revised graphic which would incorporate a combined feedback can then serve as a reference tool
for propagation of the work as this would create a time - to - time improvement .
| EMAIL:
ID_NUM:
NAME_STUDENT: Nweze Stanley, Nweze Stanley
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Nweze Stanley
Reflection – Visualization
Challenge :
The challenge I would like to describe is the means to provide clean water for daily use to the
Marsabit community in central part of Kenya . This community has been suffering from diverse
communicable diseases and other chronic health issues which might have been the result of bad
water consumption .
Selection :
To be able to overcome this challenge , the first tool I used was the tool of visualization ( or visual
thinking ) . I mostly use this tool often to tackle problems related to design projects in school . My
major is more of designing and manufacturing . I have also used the technique of using a straw
man visualization of a problem domain with a set of questions or prompts for discussion to allow
a diverse group of stakeholders to learn from each other in the process of defining the scope ,
boundaries , key elements , and relationships between elements to consider when identifying pain ,
points , and opportunities for solutions .
Application :
In order to start the process , I created a straw man graphic of the problem domain . The straw
man graphic was developed by drawing from many existing materials available in the
community to understand the environment . The existing materials in the Marsabit community
include their primary sources of water , the stakeholders , raw materials needed for water
purification etc . I have also conducted a thorough research about their situation and how badly
they have been affected by this lack of good drinking water , then I contacted my primary source
of information over there to see what I can do to help their situation . In other to solve the
problem the Marsabit community were encountering , I applied the concept of “ front - stage / back-
stage . ” This approach helped to reinforce the notion that every service - even an internal service
has customers with whom the service provider definitely interacts and internal processes that
enable the organization to provide the service . With this method , I was able understand the needs
of this community . I have also already visualized all the necessary things that needed to be put in
place , how the process of water purification can be established , and also , how it will help the
community to maximize their resources for all this to take great effect . Applying this method
actually solved the problem of bad water consumption .
Nweze Stanley
Insight :
What I have gained from applying the tool I selected was that problem solving involve critically
visualizing the core cause of the problem in all directions . The graphic divulges most of the focal
points why the problem which seemed mountainous could be easily solved . From this exercise , I
strongly believe that there is no problem without a solution . The most important thing is to create
a vivid ideation to tackle the problem .
Approach :
During this exercise , I discovered that the most valuable aspect was the learning and also , the
aspect of sharing insight . What I intend to do differently next time would be to use the
visualization activity as a starting point for various aspects of design thinking activities . The
revised graphic which would incorporate a combined feedback can then serve as a reference tool
for propagation of the work as this would create a time - to - time improvement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Nweze Stanley",
"Nweze Stanley"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8545 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
1 . Challenge and selection
I am a member of an association to develop the entrepreneurial spirit among young people who want to do business or not but who are disoriented and do not yet have structured project ideas . We work in our organization in collaboration with the organizations of the State which reports to the ministry such as the centers of enterprise and the business centers , as well as the educational establishments
Our mission is to guide , support and train young people in order to develop their entrepreneurial spirit to encourage them to be independent and active in order to diversify the choices of their paths in life .
Our training and support services remain below expectations and still do not lead to the results expected .
We are trying to find solutions to bring the services offered by the various establishments and organizations closer to young people and to motivate them more to get involved in orientation and support programs .
To this end , I brought together the stakeholders including the spokespersons of the young people who are the heart of our target .
I used the mind mapping tool to visualize the ideas in the form of a graphic presentation in images and keywords because it allows to visualize the links between the ideas and to have a global approach of the subject studied
“ This diagram is supposed to reflect the functioning of thought , which makes it possible to visually represent and follow the associative path of thought . "
2 . Application
Stakeholders are invited to meet in a large , friendly and suitable room to allow them to move comfortably and to exchange and share , this room could be equipped with a board or easel to allow participants to easily view the outputs .
I start the process by framing the situation through questions ( Who , What , Where ; When and How ) The participants work in small groups to answer the questions posed in the form of short memos . After discussions the participants agree on the central theme .
In our case , they must find solutions to motivate young people to get more involved in training and support programs .
To make our mind map , we just need a sheet of A4 paper , or a whiteboard , colored markers ( one color per branch , for example ) . Images or signs
Participants write ideas and keywords on posts and stick them on a board that will be visible to everyone , they can then read the concepts and ideas written by others and be inspired to generate new ideas .
Then I divide the participants into groups of 4 or 5 according to the centers of interest or the specialty to work on the main ideas , the ideas are organized in tree structure more and more detailed : the main ideas first , then the ideas secondary .
The central theme is written in the middle of a sheet or on a board ; around this theme are the main ideas . These form branches in which are inscribed keywords or short sentences . any main idea corresponding to a new branch . Any secondary idea specifying or detailing a main idea corresponds to a new branch of an already existing branch , branches split or multiply into secondary , tertiary , etc . branches . when we approach a new idea , we have to ask ourselves if it is really a main idea , in which case we have to create a new branch or if it is rather a secondary idea to be linked to an idea main already issued , to which a new branch must be created to an already existing branch .
The mind map is now complete , all participants can visualize it and easily identify the main axes that will be used to develop action plans later .
3 . Insight
What I learned while conducting this exercise is the importance of involving all stakeholders , because the design of the mind map must be collaborative in order to lead to reliable solutions , indeed Shared ideas even if they are sometimes contradictory and which may appear crazy , are always enriching to better understand the content .
The sharing of ideas and exchanges with the various stakeholders is very inspiring and allowed us to see things differently . Since the representation of ideas in the form of a mental map is not suitable for all forms of mind . It appeals more to visual people . Others will prefer a representation of ideas in a more usual form . To share my experience , I would say that I was first confused by this method , but the more I use it , the more I enjoy it and the more I see the benefits . Our association and our collaborators must consider the needs of the target ( young people ) to adapt their training programs and develop action plans based on the solutions expressed in this mental map .
4 . Approach
We must be careful because the mind map quickly becomes unreadable if the number of ideas is very large . In this case , it is preferable to detail each idea on a separate sheet or else use two or three mind maps dealing with different axes .
We can also use specialized software that offers more flexibility and has a whole library of shapes to represent the branches since there are many free software .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
1 . Challenge and selection
I am a member of an association to develop the entrepreneurial spirit among young people who want to do business or not but who are disoriented and do not yet have structured project ideas . We work in our organization in collaboration with the organizations of the State which reports to the ministry such as the centers of enterprise and the business centers , as well as the educational establishments
Our mission is to guide , support and train young people in order to develop their entrepreneurial spirit to encourage them to be independent and active in order to diversify the choices of their paths in life .
Our training and support services remain below expectations and still do not lead to the results expected .
We are trying to find solutions to bring the services offered by the various establishments and organizations closer to young people and to motivate them more to get involved in orientation and support programs .
To this end , I brought together the stakeholders including the spokespersons of the young people who are the heart of our target .
I used the mind mapping tool to visualize the ideas in the form of a graphic presentation in images and keywords because it allows to visualize the links between the ideas and to have a global approach of the subject studied
“ This diagram is supposed to reflect the functioning of thought , which makes it possible to visually represent and follow the associative path of thought . "
2 . Application
Stakeholders are invited to meet in a large , friendly and suitable room to allow them to move comfortably and to exchange and share , this room could be equipped with a board or easel to allow participants to easily view the outputs .
I start the process by framing the situation through questions ( Who , What , Where ; When and How ) The participants work in small groups to answer the questions posed in the form of short memos . After discussions the participants agree on the central theme .
In our case , they must find solutions to motivate young people to get more involved in training and support programs .
To make our mind map , we just need a sheet of A4 paper , or a whiteboard , colored markers ( one color per branch , for example ) . Images or signs
Participants write ideas and keywords on posts and stick them on a board that will be visible to everyone , they can then read the concepts and ideas written by others and be inspired to generate new ideas .
Then I divide the participants into groups of 4 or 5 according to the centers of interest or the specialty to work on the main ideas , the ideas are organized in tree structure more and more detailed : the main ideas first , then the ideas secondary .
The central theme is written in the middle of a sheet or on a board ; around this theme are the main ideas . These form branches in which are inscribed keywords or short sentences . any main idea corresponding to a new branch . Any secondary idea specifying or detailing a main idea corresponds to a new branch of an already existing branch , branches split or multiply into secondary , tertiary , etc . branches . when we approach a new idea , we have to ask ourselves if it is really a main idea , in which case we have to create a new branch or if it is rather a secondary idea to be linked to an idea main already issued , to which a new branch must be created to an already existing branch .
The mind map is now complete , all participants can visualize it and easily identify the main axes that will be used to develop action plans later .
3 . Insight
What I learned while conducting this exercise is the importance of involving all stakeholders , because the design of the mind map must be collaborative in order to lead to reliable solutions , indeed Shared ideas even if they are sometimes contradictory and which may appear crazy , are always enriching to better understand the content .
The sharing of ideas and exchanges with the various stakeholders is very inspiring and allowed us to see things differently . Since the representation of ideas in the form of a mental map is not suitable for all forms of mind . It appeals more to visual people . Others will prefer a representation of ideas in a more usual form . To share my experience , I would say that I was first confused by this method , but the more I use it , the more I enjoy it and the more I see the benefits . Our association and our collaborators must consider the needs of the target ( young people ) to adapt their training programs and develop action plans based on the solutions expressed in this mental map .
4 . Approach
We must be careful because the mind map quickly becomes unreadable if the number of ideas is very large . In this case , it is preferable to detail each idea on a separate sheet or else use two or three mind maps dealing with different axes .
We can also use specialized software that offers more flexibility and has a whole library of shapes to represent the branches since there are many free software .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18136 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection : Storytelling
Challenge : I’am the head actuarial department at NSIA Participations – holding of insurances companies based in west africa . My Job consists in creating insurance products for all local market covered by my organisation . In my country – Cote d’Ivoire- only 10 % of population had an insurance product and the other 90 % are uninsured and they consider insurance product as a luxury .. However , to realize the full potential of insurance and particularly to increase our market share it was important for us to understand why the large part of the population are not interested in insurance products or what kind of insurance product could we propose them . So , the top management charged me ( as project leader ) and some of my colleagues to rethink our products and their distribution channels in line with the specific features of local markets . My colleagues was disappointed and thought that we would fail . The reason was all our competitors failed by trying to propose insurance product to people who work in informal sector ( the 90 % who are not assured ) . My challenge was to motivate my colleague and lead the project to success . Selection I have used storytelling tool to achieve my objective . For me , storytelling is the art of producing an existing story , or rather to master the art of creating . It is one othe the best way to connect us with our audience and share feelings with him . Storytelling is also one the oldest way to deliver a message – or to explain things or problems . Our parents used storytelling tool to give us advice even if we do n’t call it exactly that . For all these reasons I was sure that storytelling was the best tool which could help me to motivate my colleagues and convince them to participate actively to the project . Application
To lead the project , i decided to plane three meetings each week . At the first meeting , i told we all know that Insurance is a peculiar concept . Because it consists in paying a defined sum today to cover a risk that may or may not materialize in the future , However , i think , insurance has always existed in some form and today ’s version is a product of tools developed by many traditional societies to create “ confidence ” among people , private organizations etc . In this case , we must create confidence among the other 90 % of the population and we should also know exactly what kind of product they need . I used storytelling to share with them my feelings about the project . I told them a story that build my confidence in the project . I told them that last year , i was in a village for vacation . I noticed that each evening , a man named Leroy collected money from the sellers , traders and farmers of the village . The amount of the sum collected per person per day was 1.5 $ . Each person could pay his membership fees daily weekly or monthly . When i discussed with Sullivan Leroy , he explained me that each six month he reimburse to each member 90 % of his total membership fees and the other 10 % is used to face risks that could occur in the village . For me , Leroy had create a micro insurance product even he did n’t call it exactly that . So if Sullivan Leroy can create that kind of product for farmers or sellers , we can do the same thing with rural population . I also told them the story of Muhammed Yunus who was awarded the Nobel Peace Prize for founding the Grameen Bank and pioneering the concepts of microcredit and microfinance . We looked some videos of what Yunus did . Because a story with no surprise is sometimes boring , at the end of my story I presented them Sullivan Leroy whom I had invited .. All of my colleagues really appreciated Sullivan Leroy participation to the meeting . He shared his experience with us and was opened to assist us in this project . At the end of the meeting , we had the feelings that nothing could stop us .
Insight Storytelling allowed me to motivate my colleague and to show them that our challenge was not impossible . At the end of Sullivan Leroy ’s speech , they all realised that we could create micro insurance products for rural population . They also realised that our challenge was not so different from Muhammad Yunus ’s challenge who succeed . We were so motivated that we had interview two hundred persons about micro insurance products . We also challenged our traditional channel dstribution . Broadly , techniques of design thinking were very useful during the different interviews . Design thinking permitted us to have an insight into why 90 % of the population were not interest in our insurance products which were too expensive . We also noticed that 98 % of rural population do n’t have a bank account . In addition , the fact that insurance premium shall be paid periodically ( monthly- quartely – annually etc . ) was also an obstacle . Because they do n’t have periodic income . They are not salary . In conclusion we realised that we used to create products we wanted to sell them instead of create products people really need .
Approach
Storytelling is a very useful tool to be connected to your audience . It can be used to movate , to explain things and so one and forth . But in some cases , others design thinking tools seem more appropriate . During our interview , i used visualisation tool to explain to the interviewers the concept of insurance and showed them an insurance policy . Visualisation permitted to reinforce their understanding of the insurance . In conclusion , it is very important to master at least two design thinking tools for a better communication with your audience .
| EMAIL:
ID_NUM:
NAME_STUDENT: Leroy, Sullivan Leroy, Leroy, Sullivan Leroy, Sullivan Leroy, Sullivan Leroy, Sullivan Leroy
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection : Storytelling
Challenge : I’am the head actuarial department at NSIA Participations – holding of insurances companies based in west africa . My Job consists in creating insurance products for all local market covered by my organisation . In my country – Cote d’Ivoire- only 10 % of population had an insurance product and the other 90 % are uninsured and they consider insurance product as a luxury .. However , to realize the full potential of insurance and particularly to increase our market share it was important for us to understand why the large part of the population are not interested in insurance products or what kind of insurance product could we propose them . So , the top management charged me ( as project leader ) and some of my colleagues to rethink our products and their distribution channels in line with the specific features of local markets . My colleagues was disappointed and thought that we would fail . The reason was all our competitors failed by trying to propose insurance product to people who work in informal sector ( the 90 % who are not assured ) . My challenge was to motivate my colleague and lead the project to success . Selection I have used storytelling tool to achieve my objective . For me , storytelling is the art of producing an existing story , or rather to master the art of creating . It is one othe the best way to connect us with our audience and share feelings with him . Storytelling is also one the oldest way to deliver a message – or to explain things or problems . Our parents used storytelling tool to give us advice even if we do n’t call it exactly that . For all these reasons I was sure that storytelling was the best tool which could help me to motivate my colleagues and convince them to participate actively to the project . Application
To lead the project , i decided to plane three meetings each week . At the first meeting , i told we all know that Insurance is a peculiar concept . Because it consists in paying a defined sum today to cover a risk that may or may not materialize in the future , However , i think , insurance has always existed in some form and today ’s version is a product of tools developed by many traditional societies to create “ confidence ” among people , private organizations etc . In this case , we must create confidence among the other 90 % of the population and we should also know exactly what kind of product they need . I used storytelling to share with them my feelings about the project . I told them a story that build my confidence in the project . I told them that last year , i was in a village for vacation . I noticed that each evening , a man named Leroy collected money from the sellers , traders and farmers of the village . The amount of the sum collected per person per day was 1.5 $ . Each person could pay his membership fees daily weekly or monthly . When i discussed with Sullivan Leroy , he explained me that each six month he reimburse to each member 90 % of his total membership fees and the other 10 % is used to face risks that could occur in the village . For me , Leroy had create a micro insurance product even he did n’t call it exactly that . So if Sullivan Leroy can create that kind of product for farmers or sellers , we can do the same thing with rural population . I also told them the story of Muhammed Yunus who was awarded the Nobel Peace Prize for founding the Grameen Bank and pioneering the concepts of microcredit and microfinance . We looked some videos of what Yunus did . Because a story with no surprise is sometimes boring , at the end of my story I presented them Sullivan Leroy whom I had invited .. All of my colleagues really appreciated Sullivan Leroy participation to the meeting . He shared his experience with us and was opened to assist us in this project . At the end of the meeting , we had the feelings that nothing could stop us .
Insight Storytelling allowed me to motivate my colleague and to show them that our challenge was not impossible . At the end of Sullivan Leroy ’s speech , they all realised that we could create micro insurance products for rural population . They also realised that our challenge was not so different from Muhammad Yunus ’s challenge who succeed . We were so motivated that we had interview two hundred persons about micro insurance products . We also challenged our traditional channel dstribution . Broadly , techniques of design thinking were very useful during the different interviews . Design thinking permitted us to have an insight into why 90 % of the population were not interest in our insurance products which were too expensive . We also noticed that 98 % of rural population do n’t have a bank account . In addition , the fact that insurance premium shall be paid periodically ( monthly- quartely – annually etc . ) was also an obstacle . Because they do n’t have periodic income . They are not salary . In conclusion we realised that we used to create products we wanted to sell them instead of create products people really need .
Approach
Storytelling is a very useful tool to be connected to your audience . It can be used to movate , to explain things and so one and forth . But in some cases , others design thinking tools seem more appropriate . During our interview , i used visualisation tool to explain to the interviewers the concept of insurance and showed them an insurance policy . Visualisation permitted to reinforce their understanding of the insurance . In conclusion , it is very important to master at least two design thinking tools for a better communication with your audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Leroy",
"Sullivan Leroy",
"Leroy",
"Sullivan Leroy",
"Sullivan Leroy",
"Sullivan Leroy",
"Sullivan Leroy"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7779 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Bussiness Proyect
Visualization
Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer
Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment .
Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space
Storytelling
Challenge & Selection : The tool I use is to tell my story about everything that impacts relationships with other people , as well as what customers want to hear .
Application : Through electronic means such as video calls , video conferences , or even face - to - face presentations .
Insight & Approach : What I learned from this is that it is very useful to use this form to deliver a message because people want to hear stories that appeal to them in a direct way .
Mind Mapping
Challenge & Selection : What I learned from this is that it is very useful to use this form to deliver a message because people want to hear stories that appeal to them in a direct way .
Application : In the group of 10 people , you selected the problem to be solved as the tolerances of the machining , many gave solutions but in an optimized way so we could arrive at a solution that many would be compatible .
Insight & Approach : I learned that it can be of great help as it is a tool to work in a team and help solve problems .
Learning Launch
Challenge & Selection : We used the continuous learning method , which is based on failing cheaply and undertaking better , so that we could drastically eliminate mistakes in all things and solve problems better .
Application : We used the continuous learning method , which is based on failing cheaply and undertaking better , so that we could drastically eliminate mistakes in all things and solve problems better .
Insight & Approach : I learned that this tool is very useful not only in the business world but in everyday life as it can give you ways to get things done at the lowest possible cost , failing cheaply and optimizing everything in its path .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Bussiness Proyect
Visualization
Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer
Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment .
Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space
Storytelling
Challenge & Selection : The tool I use is to tell my story about everything that impacts relationships with other people , as well as what customers want to hear .
Application : Through electronic means such as video calls , video conferences , or even face - to - face presentations .
Insight & Approach : What I learned from this is that it is very useful to use this form to deliver a message because people want to hear stories that appeal to them in a direct way .
Mind Mapping
Challenge & Selection : What I learned from this is that it is very useful to use this form to deliver a message because people want to hear stories that appeal to them in a direct way .
Application : In the group of 10 people , you selected the problem to be solved as the tolerances of the machining , many gave solutions but in an optimized way so we could arrive at a solution that many would be compatible .
Insight & Approach : I learned that it can be of great help as it is a tool to work in a team and help solve problems .
Learning Launch
Challenge & Selection : We used the continuous learning method , which is based on failing cheaply and undertaking better , so that we could drastically eliminate mistakes in all things and solve problems better .
Application : We used the continuous learning method , which is based on failing cheaply and undertaking better , so that we could drastically eliminate mistakes in all things and solve problems better .
Insight & Approach : I learned that this tool is very useful not only in the business world but in everyday life as it can give you ways to get things done at the lowest possible cost , failing cheaply and optimizing everything in its path .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9578 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking : Peer Graded Assessment Claudio Said
Email : [email protected]
Challenge
I was working for a Consulting Firm and was on an assignment / project to reduce operational costs from an IT Infrastructure department . The client company ’s Infrastructure ( data center ) was built in an unplanned fashion as they were facing a significant spike in their Operational Expenditure as the system lacked a Governance Model . As a Program Manager / Consultant it was a Herculean Task for me to identify the different pieces of puzzle and see how these fit well so that I could define a Project ’s Scope that would give an Estimate for the Business Case to be generated so that the project could be initiated .
The client Infrastructure had many aspects like Power Distribution , Cooling , Disaster Recovery , Test and Production Environment , Virtual / Cloud Appliances etc . that were contributing in a large carbon foot print of the data center . The steering committee were more concerned about the Production Environment as it supported 21 Airline Companies ’ Reservation Systems across Europe and Asia and for them their customer impact could cause a huge loss in credibility and market share .
Selection
Since , the management was n’t clear on how to proceed in budgeting a new project since , they had some unusual data ( numbers ) but no visualization on the negative impact if the project is not executed . Visualization tool was selected by me to provide a mind map of how things could potentially affect in the longer run if the project is n’t initiated .
Application :
The depiction on ‘ WHAT IS ’ phase was done with a Fishbone diagram ( Ishikawa Diagram ) in which the cause and effects of the present situation was shown which could directly be related to potential cost overrun happening .
The depiction of ‘ WHAT IF ‘ was shown with a mind map , showing the quantified objective on cost and potential sub projects that could be performed like Migration of Physical to Virtual Servers in the Cloud to reduce carbon footprint / power usage , IT Green Certification , Decommission of Servers that have reached end of service so that we can de - clutter the data center etc .
Root Cause Analysis using Fish bone diagram ( Ishikawa Diagram )
OPEX Cost Saving
Impact on Budget High Cost
Penalties from 3rd Party
Carbon Footprint
No Compliance Power Overrun
Design Thinking : Peer Graded Assessment Claudio Said
Email : [email protected]
Mind Map of Projects Selection for Business Case
Insight and Approach
Upon using this Visualization as a powerful tool to not only denote the benefit realizations of driving projects , I realized that it makes absolute sense to represent risks and mitigate them in an assertive fashion . The visualization helped the project team to go back and reflect on what went wrong , what can be done better and how we can improve in a changing environment as a good retrospection always gives better insights to performance and learn from failures in each iteration .
As a Project Manager / Consultant my job of facilitation was at ease to different cross functional teams and other CxO Levels of Steering Committees as Visualization helped in getting rid of barrier of different levels of technical understanding .
The visualization tool helps in Value Stream mapping of different project themes and see if by executing them will really bring value to the performing organization and help to save cost , position themselves better in the market and gauge more customers and eventually increasing the revenue growth
Program Objective
1 . OPEX Cost saving by 300 K Eur per Qtr .
2 . Build Resilient Data Center ( Disaster Recovery )
3 . Reduce Carbon Foot Print of Data Center
Project 1 : Migration of
Physical Servers to Virtual
Environment ( Cloud )
Project 2 : Secure Green IT
Certification
Project 3 : Secure
Green IT Certification
Project 4 : Decommission of
EOL Server
| EMAIL: [email protected], [email protected]
ID_NUM:
NAME_STUDENT: Claudio Said, Claudio Said
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking : Peer Graded Assessment Claudio Said
Email : [email protected]
Challenge
I was working for a Consulting Firm and was on an assignment / project to reduce operational costs from an IT Infrastructure department . The client company ’s Infrastructure ( data center ) was built in an unplanned fashion as they were facing a significant spike in their Operational Expenditure as the system lacked a Governance Model . As a Program Manager / Consultant it was a Herculean Task for me to identify the different pieces of puzzle and see how these fit well so that I could define a Project ’s Scope that would give an Estimate for the Business Case to be generated so that the project could be initiated .
The client Infrastructure had many aspects like Power Distribution , Cooling , Disaster Recovery , Test and Production Environment , Virtual / Cloud Appliances etc . that were contributing in a large carbon foot print of the data center . The steering committee were more concerned about the Production Environment as it supported 21 Airline Companies ’ Reservation Systems across Europe and Asia and for them their customer impact could cause a huge loss in credibility and market share .
Selection
Since , the management was n’t clear on how to proceed in budgeting a new project since , they had some unusual data ( numbers ) but no visualization on the negative impact if the project is not executed . Visualization tool was selected by me to provide a mind map of how things could potentially affect in the longer run if the project is n’t initiated .
Application :
The depiction on ‘ WHAT IS ’ phase was done with a Fishbone diagram ( Ishikawa Diagram ) in which the cause and effects of the present situation was shown which could directly be related to potential cost overrun happening .
The depiction of ‘ WHAT IF ‘ was shown with a mind map , showing the quantified objective on cost and potential sub projects that could be performed like Migration of Physical to Virtual Servers in the Cloud to reduce carbon footprint / power usage , IT Green Certification , Decommission of Servers that have reached end of service so that we can de - clutter the data center etc .
Root Cause Analysis using Fish bone diagram ( Ishikawa Diagram )
OPEX Cost Saving
Impact on Budget High Cost
Penalties from 3rd Party
Carbon Footprint
No Compliance Power Overrun
Design Thinking : Peer Graded Assessment Claudio Said
Email : [email protected]
Mind Map of Projects Selection for Business Case
Insight and Approach
Upon using this Visualization as a powerful tool to not only denote the benefit realizations of driving projects , I realized that it makes absolute sense to represent risks and mitigate them in an assertive fashion . The visualization helped the project team to go back and reflect on what went wrong , what can be done better and how we can improve in a changing environment as a good retrospection always gives better insights to performance and learn from failures in each iteration .
As a Project Manager / Consultant my job of facilitation was at ease to different cross functional teams and other CxO Levels of Steering Committees as Visualization helped in getting rid of barrier of different levels of technical understanding .
The visualization tool helps in Value Stream mapping of different project themes and see if by executing them will really bring value to the performing organization and help to save cost , position themselves better in the market and gauge more customers and eventually increasing the revenue growth
Program Objective
1 . OPEX Cost saving by 300 K Eur per Qtr .
2 . Build Resilient Data Center ( Disaster Recovery )
3 . Reduce Carbon Foot Print of Data Center
Project 1 : Migration of
Physical Servers to Virtual
Environment ( Cloud )
Project 2 : Secure Green IT
Certification
Project 3 : Secure
Green IT Certification
Project 4 : Decommission of
EOL Server
### Output: | {
"EMAIL": [
"[email protected]",
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Claudio Said",
"Claudio Said"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6900 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Ankit Paul Learning Launch Exercise
Learning Launch Tool - Implementation
Challenge
I was working in my family business and we are wholesalers selling home appliances and other products in the business . Since the business was setup long time back by my father who is not that fluent with technology and other software ’s and because of the increase in the use of technology , my father had to draft bills and then hire an accountant who would then have to copy those bills on the system . The project scope included the computerising the billing system . The project was limited to internal resources . We setup the time limit for this project implementation to 30 days . We focused on trying to uncover what our family members , as well as key stakeholders like accountant , consider to be ineffective or problematic with regard to the workflow .
Selection
Because of these , I had to take the initiative to completely computerise the Accounting system . So , I along with Dad and Accountant had to go through several design thinking activities / tools , so that we were able to try the learning launch tool . Broadly speaking , the learning launch was an experiment meant to quickly test the idea and prototype .
Application
For our first learning launch , we tried focused on the structure / execution of implementing the technology by reviewing various sources and trying to find the best alternative among all of them . In particular , we wanted to see if we find the best possible solution which would not only be efficient but also cost effective . This tested our assumption that the structure and execution were the main cause . We than selected and finalised Tally ERP as the software which was the best alternative we could have fond and also as a backup , we kept a local vendors product .
For our second learning launch , we focused on gaining clarity about our tasks and priorities . We had to train our team including my dad for a 14 - day training . Next , steps was trails and workshops held so that we can step whether the employees have actually understood it well . These occurred within in a month timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . Additionally , we also had to conduct anonymous survey . Our team completed that anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within two - week timeframe .
Insight
By applying the learning launch tool practically in our business , we identified our assumptions and designed launches to test these assumptions . Additionally , we were also sceptical about the anticipated results , with the expectation that we might find a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were varied from our anticipation while our team was open to the prioritization of tasks and process , the key stakeholders expressed some concerns about the investment and hassle it would have in the implementation .
Ankit Paul Learning Launch Exercise
Approach
Since our family had already gone through several design thinking activities / tools and were at that stage in the timeline , the learning launch was the appropriate tool . As I had previously mentioned , our team needs to review the insight gained from our first two trail and incorporate that insight into future launch designs . Future launch designs should probably reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ankit Paul, Ankit Paul
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Ankit Paul Learning Launch Exercise
Learning Launch Tool - Implementation
Challenge
I was working in my family business and we are wholesalers selling home appliances and other products in the business . Since the business was setup long time back by my father who is not that fluent with technology and other software ’s and because of the increase in the use of technology , my father had to draft bills and then hire an accountant who would then have to copy those bills on the system . The project scope included the computerising the billing system . The project was limited to internal resources . We setup the time limit for this project implementation to 30 days . We focused on trying to uncover what our family members , as well as key stakeholders like accountant , consider to be ineffective or problematic with regard to the workflow .
Selection
Because of these , I had to take the initiative to completely computerise the Accounting system . So , I along with Dad and Accountant had to go through several design thinking activities / tools , so that we were able to try the learning launch tool . Broadly speaking , the learning launch was an experiment meant to quickly test the idea and prototype .
Application
For our first learning launch , we tried focused on the structure / execution of implementing the technology by reviewing various sources and trying to find the best alternative among all of them . In particular , we wanted to see if we find the best possible solution which would not only be efficient but also cost effective . This tested our assumption that the structure and execution were the main cause . We than selected and finalised Tally ERP as the software which was the best alternative we could have fond and also as a backup , we kept a local vendors product .
For our second learning launch , we focused on gaining clarity about our tasks and priorities . We had to train our team including my dad for a 14 - day training . Next , steps was trails and workshops held so that we can step whether the employees have actually understood it well . These occurred within in a month timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . Additionally , we also had to conduct anonymous survey . Our team completed that anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within two - week timeframe .
Insight
By applying the learning launch tool practically in our business , we identified our assumptions and designed launches to test these assumptions . Additionally , we were also sceptical about the anticipated results , with the expectation that we might find a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were varied from our anticipation while our team was open to the prioritization of tasks and process , the key stakeholders expressed some concerns about the investment and hassle it would have in the implementation .
Ankit Paul Learning Launch Exercise
Approach
Since our family had already gone through several design thinking activities / tools and were at that stage in the timeline , the learning launch was the appropriate tool . As I had previously mentioned , our team needs to review the insight gained from our first two trail and incorporate that insight into future launch designs . Future launch designs should probably reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ankit Paul",
"Ankit Paul"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10724 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mind Mapping
Challenge I work for a small company that ’s looking to launch a new product / service to really make a difference . The goal is to keep more teens and young adults informed on day to day news , events , movements and changes happening in the world . This is crucial as these youngsters are the future and their decisions and thoughts matter immensely . They need to be more involved and aware to make the right decisions and sustain future generations .
Selection I decided that mind mapping would be a great tool to help my co - workers and I explore our ideas and come up with solutions to this problem . A mind map is a diagram used to visually organise information . It shows the relationship amongst different pieces of the whole . Individual mind maps are converted by accommodation . This could help organise the group ’s ideas in a manner that best represents each persons views and shows how they ’re linked and to what .
Application The process begins by exploring the current situation , or ‘ what is ' . We conduct extensive research on how much our target audience knows about what is going on in the world right now and how they came to know of it . We figure out what interests them and what drives them to research different topics . Most importantly , we separate them into age categories ranging from 13 to 25 and speak with these different groups personally and really engage with them and figure out what could help each group more .
This is followed by sharing the data we ’ve obtained with everyone involved and each of us drawing a mind map of our proposed solutions or what we think would work best . Related ideas are connected with simple lines and everything flows logically . For example someone might say 13 to 15 year olds are more visually inclined and often on their phones . This implies their source would have to include graphics and big letters and be digital and hassle free . They might propose an app or a website without necessarily requiring log in as that saves time .
These individual mind maps are then shared with the group to get an idea of how each individual is thinking . From this , co creation happens . People with similar ( not same ) ideas can try and make a single mind map to incorporate their thoughts and differences best . This process repeats till we have one final mind map which is a best fit of every individuals thoughts and ideas . The ideas which do n’t make it to the final mind map are saved for later trials .
Insight From using the tool of mind mapping , everyone ’s thoughts became clearer . We were able to make sense of why a person thought something was fitting and were also able to
accommodate differences . The final mind map helped us bring our project to life including bits of everyone ’s ideas based off the initial research . There were a lot of new approaches which resulted from everyone making their individual mind maps first . For example , instead of just an app , having uniquely chosen notifications alone ( perhaps from a website without needing too much information ) would be a good idea based on the target group ’s interests .
Approach Mind mapping seemed to be the perfect tool in our case and helped us come up with several smart solutions to implement . It satisfied our requirements . Another way to approach the problem would be to use visualisation to look at our target group as different personalities and use that as the basis of finding our solutions individually . Different people might visualise different personalities and hence different solutions from which our final personalities arise , similar to the example in week 3 .
In our next step we would include the tool learning launch to see how our product , which is the result of our final mind map , performs . We would try it out on our sample groups and see the responses and engagement and compare it to previously collected data . If there is an improvement , we ’re ready to officially release the product . Else , we return to the mind mapping stage and try out other ideas and iterate till the goal is reached .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mind Mapping
Challenge I work for a small company that ’s looking to launch a new product / service to really make a difference . The goal is to keep more teens and young adults informed on day to day news , events , movements and changes happening in the world . This is crucial as these youngsters are the future and their decisions and thoughts matter immensely . They need to be more involved and aware to make the right decisions and sustain future generations .
Selection I decided that mind mapping would be a great tool to help my co - workers and I explore our ideas and come up with solutions to this problem . A mind map is a diagram used to visually organise information . It shows the relationship amongst different pieces of the whole . Individual mind maps are converted by accommodation . This could help organise the group ’s ideas in a manner that best represents each persons views and shows how they ’re linked and to what .
Application The process begins by exploring the current situation , or ‘ what is ' . We conduct extensive research on how much our target audience knows about what is going on in the world right now and how they came to know of it . We figure out what interests them and what drives them to research different topics . Most importantly , we separate them into age categories ranging from 13 to 25 and speak with these different groups personally and really engage with them and figure out what could help each group more .
This is followed by sharing the data we ’ve obtained with everyone involved and each of us drawing a mind map of our proposed solutions or what we think would work best . Related ideas are connected with simple lines and everything flows logically . For example someone might say 13 to 15 year olds are more visually inclined and often on their phones . This implies their source would have to include graphics and big letters and be digital and hassle free . They might propose an app or a website without necessarily requiring log in as that saves time .
These individual mind maps are then shared with the group to get an idea of how each individual is thinking . From this , co creation happens . People with similar ( not same ) ideas can try and make a single mind map to incorporate their thoughts and differences best . This process repeats till we have one final mind map which is a best fit of every individuals thoughts and ideas . The ideas which do n’t make it to the final mind map are saved for later trials .
Insight From using the tool of mind mapping , everyone ’s thoughts became clearer . We were able to make sense of why a person thought something was fitting and were also able to
accommodate differences . The final mind map helped us bring our project to life including bits of everyone ’s ideas based off the initial research . There were a lot of new approaches which resulted from everyone making their individual mind maps first . For example , instead of just an app , having uniquely chosen notifications alone ( perhaps from a website without needing too much information ) would be a good idea based on the target group ’s interests .
Approach Mind mapping seemed to be the perfect tool in our case and helped us come up with several smart solutions to implement . It satisfied our requirements . Another way to approach the problem would be to use visualisation to look at our target group as different personalities and use that as the basis of finding our solutions individually . Different people might visualise different personalities and hence different solutions from which our final personalities arise , similar to the example in week 3 .
In our next step we would include the tool learning launch to see how our product , which is the result of our final mind map , performs . We would try it out on our sample groups and see the responses and engagement and compare it to previously collected data . If there is an improvement , we ’re ready to officially release the product . Else , we return to the mind mapping stage and try out other ideas and iterate till the goal is reached .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15844 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - LEARNING LAUNCH
( 1 ) Challenge
With the recent pandemic situation , our company has faced a major problem in shortage of the number of sales . Therefore , as sales department personnel , we have taken up the challenge of increasing customer satisfaction , implementing an online purchase service and innovation of selected products . It is our responsibility to prepare a strategic plan within 30 business days . Our main focus lies upon uncovering the reasons for declined customer demands for our products .
( 2 ) Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . In most problematic situations , our company opted for learning launch method as this can be conducted in the marketplace quickly and ineffectively .
( 3 ) Application
With the help of production department , the company launched a trial version of selected products with improved quality and reusable package . We deployed sales representatives at selected supermarkets in order to get verbal responses from the customers about the new products . Along with this , an online survey was conducted through company ’s website .
( 4 ) Insight
In accordance with the customer responses we came to know that what matters most was not the quality but more customised products for specific needs . There was a higher demand for the products with the reusable package than never before .
( 5 ) Approach
Given that our team has already gone through several design thinking tools and are at this stage in the timeline , the learning launch is the appropriate tool . our team needs to review the insight gained from the trial launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - LEARNING LAUNCH
( 1 ) Challenge
With the recent pandemic situation , our company has faced a major problem in shortage of the number of sales . Therefore , as sales department personnel , we have taken up the challenge of increasing customer satisfaction , implementing an online purchase service and innovation of selected products . It is our responsibility to prepare a strategic plan within 30 business days . Our main focus lies upon uncovering the reasons for declined customer demands for our products .
( 2 ) Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . In most problematic situations , our company opted for learning launch method as this can be conducted in the marketplace quickly and ineffectively .
( 3 ) Application
With the help of production department , the company launched a trial version of selected products with improved quality and reusable package . We deployed sales representatives at selected supermarkets in order to get verbal responses from the customers about the new products . Along with this , an online survey was conducted through company ’s website .
( 4 ) Insight
In accordance with the customer responses we came to know that what matters most was not the quality but more customised products for specific needs . There was a higher demand for the products with the reusable package than never before .
( 5 ) Approach
Given that our team has already gone through several design thinking tools and are at this stage in the timeline , the learning launch is the appropriate tool . our team needs to review the insight gained from the trial launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20232 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch tool
Challenge :
We are a business which needs new business ideas . Previously using the mind mapping
tool the team has generated numerous ideas . Now the project needs a way to test those ideas
and act on a few strong ones . At this point it is unclear what idea testing tool should we use , we
want to test ideas scientifically in order for them to be valid .
Selection :
Because the challenge requires scientific method we need to act with experiments in order
to know which ideas work best in the real world . The goal of these experiments is to test
hypothesis ( assumptions , guesses etc . ) . In order to do all of that I chose the Learning Launch
tool which tests key customer , execution and defensibility assumptions .
Application :
Learning Launch process : First we take an idea from the list of ideas generated in mind
mapping . We try to apply that idea to a specific person or group of people that has a specific
need hoping that the idea meets that need and that it is better than the competition in the market .
All of this process prioritizes the customer , execution and defensibility “ must be trues ” . Using
data is essential in order to determine whether key assumptions are true or not . In the data we
search both for confirming and disconfirming facts on our assumptions / ideas . In order to
achieve best results we need to use multi - functional teams ( they have various experience ) and
a sceptic in the team . If the assumptions are more likely to be true then we continue to a second
learning launch . If the assumptions are more likely to be false then we change the idea and
move on . That is how we test ideas .
Insight :
This approach to testing ideas really worked well for this project . Because the assumption
testing is based on scientific method it is reliable – we use data to confirm whether assumptions
are true or not . So we strongly believe in our ideas once they pass the Learning Launch tool
test . Another thing that helps in this project is consulting with multi - functional teams which has
various and different experience . This helped with conformation bias . Lastly because we know
which ideas are false we know when should we pivot – that saves us a lot of time and energy .
Approach :
Confirmation bias : Next time I should be aware of confirmation bias – looking for
information that confirms my assumption .
Group think : While testing the ideas in multi - functional teams we encountered an issue –
someone spoke up about the idea being good or bad and everyone else agreed . That is called
group think . In order to change this kind of behavior next time we need everyone to write their
judgement on the idea on paper and reveal it on the same time – this way we know that the
judgement is really coming from the individual and not a colleague .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch tool
Challenge :
We are a business which needs new business ideas . Previously using the mind mapping
tool the team has generated numerous ideas . Now the project needs a way to test those ideas
and act on a few strong ones . At this point it is unclear what idea testing tool should we use , we
want to test ideas scientifically in order for them to be valid .
Selection :
Because the challenge requires scientific method we need to act with experiments in order
to know which ideas work best in the real world . The goal of these experiments is to test
hypothesis ( assumptions , guesses etc . ) . In order to do all of that I chose the Learning Launch
tool which tests key customer , execution and defensibility assumptions .
Application :
Learning Launch process : First we take an idea from the list of ideas generated in mind
mapping . We try to apply that idea to a specific person or group of people that has a specific
need hoping that the idea meets that need and that it is better than the competition in the market .
All of this process prioritizes the customer , execution and defensibility “ must be trues ” . Using
data is essential in order to determine whether key assumptions are true or not . In the data we
search both for confirming and disconfirming facts on our assumptions / ideas . In order to
achieve best results we need to use multi - functional teams ( they have various experience ) and
a sceptic in the team . If the assumptions are more likely to be true then we continue to a second
learning launch . If the assumptions are more likely to be false then we change the idea and
move on . That is how we test ideas .
Insight :
This approach to testing ideas really worked well for this project . Because the assumption
testing is based on scientific method it is reliable – we use data to confirm whether assumptions
are true or not . So we strongly believe in our ideas once they pass the Learning Launch tool
test . Another thing that helps in this project is consulting with multi - functional teams which has
various and different experience . This helped with conformation bias . Lastly because we know
which ideas are false we know when should we pivot – that saves us a lot of time and energy .
Approach :
Confirmation bias : Next time I should be aware of confirmation bias – looking for
information that confirms my assumption .
Group think : While testing the ideas in multi - functional teams we encountered an issue –
someone spoke up about the idea being good or bad and everyone else agreed . That is called
group think . In order to change this kind of behavior next time we need everyone to write their
judgement on the idea on paper and reveal it on the same time – this way we know that the
judgement is really coming from the individual and not a colleague .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling – Andreas Jensen
Challenge : A challenge that I experienced not too long ago involved the process of teaching a group of fifth grade students about the roles that each person plays in the United States economy and how to connect their skills and passions to their future careers . The students had recently completed a small project regarding the free market system and how a capitalistic society rewards people in exchange for labor , which was followed by the presentation of a chart highlighting the highest paying positions at the time . Each profession ’s salary level was captured by a number of accompanying dollar signs , with one dollar sign being low paying roles and five dollar sign indicating high paying positions .
As a follow up experiment , I asked the group of students to individually share their
aspirational career paths . Students who previously stated their dream jobs as “ construction workers ” and “ softball coaches ” had changed their answers to match the high paying roles of anesthesiologists or lawyers . Of course , those careers are not realistic for most students . My challenge was to find a way to explain the importance of every career path and help students understand that their future lifestyles could be financially supported by a position that better suits their passions and interests .
Selection : In order to tackle the issue , I resorted to the storytelling tool . The visual tools that were included in my lesson had taken away the important focus of students learning about the economy : Find a career that suits your interests instead of interests that fit your career . This is synonymous with the popular phrase of “ find a job that you love and you will never work a day in your life . ” I believed that storytelling would allow for my students to better understand where their interests and passions intersected with real - life career paths ; it would be a more personalized approach in comparison to the simple literature utilized earlier in the lesson and would be a chance for students to be introspective in the scope of understanding themselves and the economy that lies ahead of them .
Application : I started the storytelling exercise by informing all the students that they were no longer fifth graders , but rather prolific authors attempting to write the next bestselling novel . Their novel would be similar to the George and Geoff stories in the week two module ; they would create a character of themselves by mentioning their skills , passions , and interests , as well as invent some background details including other family members and lifestyles . After they created their character of themselves , I supplied some details to help build their stories from that point onward . For example , a student had described himself as creative , but also loved mathematics , so I shared a few careers within the engineering career path . Although it was unknown to him prior to the lesson , the career had piqued his interest and he desired more information . I described the path that his character would take to achieve that career designation , including attending college , majoring in a certain field of engineering , and pursuing internships before graduating . The student took all the information and molded it into a story that he could foresee himself following in the future .
The group of students produced a wide variety of personal interests and skills , leading to
many different stories being written . The process of self - analysis was integral to finding career paths that many students had never expected to be interested in . I believe this approach is much more efficient in comparison to the reverse , where the student identifies a career path ( usually based solely on high expected salaries and elevated social statuses ) and then attempts to fit the
mold for that selection . This is an example of a poor fit ; somewhat akin to a toddler trying to push a square - shaped block through a circle - shaped hole . After having the entire class finish their stories , I requested that they share their stories with a few of their classmates . The other students were amazed to see the variety of career paths open to them . As an interesting follow- up , I asked their primary teacher to save the letters and share them with the students prior to graduation .
Insight : This process of storytelling was highly effective in helping the students conduct a self- analysis in conjunction with exploring future career paths . For many students , they were very lost and were allowing external forces to guide their interests . They were previously presented with a well - defined career path based on what was popular in our current market , which placed constraints on what the students believed they could achieve . After this exercise , the students had a better understanding of their passions and skills , as well as a strong grasp on the paths they would take to achieve their newfound career aspirations .
Approach : If I were to attempt this exercise again , I would have the students go even deeper with the subject . I focused mainly on how their passions and interests would fit into their personal career , but it would have been more effective to also show the students how their careers would play a role into the national economy . To modify the approach , I would begin with their personal story creations and then transition them into real world situations to show how they interact across career field boundaries . For example , businessmen and engineers have completely different paths leading up to their professional positions , but often interact in the business realm . This would help enforce the concepts that careers are not separated by hard boundaries , but rather are all a part of a large community .
| EMAIL:
ID_NUM:
NAME_STUDENT: Andreas Jensen
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling – Andreas Jensen
Challenge : A challenge that I experienced not too long ago involved the process of teaching a group of fifth grade students about the roles that each person plays in the United States economy and how to connect their skills and passions to their future careers . The students had recently completed a small project regarding the free market system and how a capitalistic society rewards people in exchange for labor , which was followed by the presentation of a chart highlighting the highest paying positions at the time . Each profession ’s salary level was captured by a number of accompanying dollar signs , with one dollar sign being low paying roles and five dollar sign indicating high paying positions .
As a follow up experiment , I asked the group of students to individually share their
aspirational career paths . Students who previously stated their dream jobs as “ construction workers ” and “ softball coaches ” had changed their answers to match the high paying roles of anesthesiologists or lawyers . Of course , those careers are not realistic for most students . My challenge was to find a way to explain the importance of every career path and help students understand that their future lifestyles could be financially supported by a position that better suits their passions and interests .
Selection : In order to tackle the issue , I resorted to the storytelling tool . The visual tools that were included in my lesson had taken away the important focus of students learning about the economy : Find a career that suits your interests instead of interests that fit your career . This is synonymous with the popular phrase of “ find a job that you love and you will never work a day in your life . ” I believed that storytelling would allow for my students to better understand where their interests and passions intersected with real - life career paths ; it would be a more personalized approach in comparison to the simple literature utilized earlier in the lesson and would be a chance for students to be introspective in the scope of understanding themselves and the economy that lies ahead of them .
Application : I started the storytelling exercise by informing all the students that they were no longer fifth graders , but rather prolific authors attempting to write the next bestselling novel . Their novel would be similar to the George and Geoff stories in the week two module ; they would create a character of themselves by mentioning their skills , passions , and interests , as well as invent some background details including other family members and lifestyles . After they created their character of themselves , I supplied some details to help build their stories from that point onward . For example , a student had described himself as creative , but also loved mathematics , so I shared a few careers within the engineering career path . Although it was unknown to him prior to the lesson , the career had piqued his interest and he desired more information . I described the path that his character would take to achieve that career designation , including attending college , majoring in a certain field of engineering , and pursuing internships before graduating . The student took all the information and molded it into a story that he could foresee himself following in the future .
The group of students produced a wide variety of personal interests and skills , leading to
many different stories being written . The process of self - analysis was integral to finding career paths that many students had never expected to be interested in . I believe this approach is much more efficient in comparison to the reverse , where the student identifies a career path ( usually based solely on high expected salaries and elevated social statuses ) and then attempts to fit the
mold for that selection . This is an example of a poor fit ; somewhat akin to a toddler trying to push a square - shaped block through a circle - shaped hole . After having the entire class finish their stories , I requested that they share their stories with a few of their classmates . The other students were amazed to see the variety of career paths open to them . As an interesting follow- up , I asked their primary teacher to save the letters and share them with the students prior to graduation .
Insight : This process of storytelling was highly effective in helping the students conduct a self- analysis in conjunction with exploring future career paths . For many students , they were very lost and were allowing external forces to guide their interests . They were previously presented with a well - defined career path based on what was popular in our current market , which placed constraints on what the students believed they could achieve . After this exercise , the students had a better understanding of their passions and skills , as well as a strong grasp on the paths they would take to achieve their newfound career aspirations .
Approach : If I were to attempt this exercise again , I would have the students go even deeper with the subject . I focused mainly on how their passions and interests would fit into their personal career , but it would have been more effective to also show the students how their careers would play a role into the national economy . To modify the approach , I would begin with their personal story creations and then transition them into real world situations to show how they interact across career field boundaries . For example , businessmen and engineers have completely different paths leading up to their professional positions , but often interact in the business realm . This would help enforce the concepts that careers are not separated by hard boundaries , but rather are all a part of a large community .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Andreas Jensen"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13131 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool Applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that could be applied in multiple scenarios in our daily life as well as in the workplace . As a marketing lead of an alcohol e - commerce brand , we have a distribution arm that retails our own products exclusively within our own shores . One of the key challenges is to attract customers to try or buy our products , especially when we are competing in a highly saturated category . With so many brands to choose from , we have to constantly structure a compelling story to customers on why our products are a must - try , and what makes us different - be it in quality , ingredients used and taste .
I apply storytelling as this allows me to get more insights into users ' patterns and behaviours , understand the pain points , and reach out to them on an emotional level . Good stories always attract audiences and we research what customers want and need , how much they are willing to invest , what their day - to - day routine is like , and other insights like drinking frequencies .
Application
Storytelling is about creating a compelling story that will capture your audience . It involves shaping the narrative of your brand to show users how it might benefit them , or be a part of something “ trendy ” . It is about establishing a connection with your brand and the consumer directly , being involved and " included " in the community . For one of our own soju brands , we ideated and launched a social media challenge on our instagram channel where users can post videos on how they drink soju in " one shot " as well as a Call - To - Action link for consumers to purchase if they are keen . We included a sample video and encouraged users to submit theirs by tagging us in their posts . Users from all over the world can submit short 30 seconds to one minute videos on how they do soju shots creatively , either through the default soju glass or through various methods which might be an eye - opening experience for the rest of our community . By having a challenge like this , users can tell " visual stories " on how they drink soju and even share simple recipes on how to create the best - tasting soju cocktail . This challenge encourages like - minded individuals to express myself in creative ways as well as connect with our brand on an even deeper and personal level .
Insight & Approach
By applying the storytelling tool , we brainstormed and tested our ideas within a small group before launching it . Through this learning process , we get to generate multiple user - generated content ( UGC ) related to our brand , social mentions and media and allow users to connect with our brand . Moving forward , we will be testing , iterating more of such ideas and studying the data and insights to monitor what works well and use visualization tool as part of our process for coming up with ideas and strategies .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool Applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that could be applied in multiple scenarios in our daily life as well as in the workplace . As a marketing lead of an alcohol e - commerce brand , we have a distribution arm that retails our own products exclusively within our own shores . One of the key challenges is to attract customers to try or buy our products , especially when we are competing in a highly saturated category . With so many brands to choose from , we have to constantly structure a compelling story to customers on why our products are a must - try , and what makes us different - be it in quality , ingredients used and taste .
I apply storytelling as this allows me to get more insights into users ' patterns and behaviours , understand the pain points , and reach out to them on an emotional level . Good stories always attract audiences and we research what customers want and need , how much they are willing to invest , what their day - to - day routine is like , and other insights like drinking frequencies .
Application
Storytelling is about creating a compelling story that will capture your audience . It involves shaping the narrative of your brand to show users how it might benefit them , or be a part of something “ trendy ” . It is about establishing a connection with your brand and the consumer directly , being involved and " included " in the community . For one of our own soju brands , we ideated and launched a social media challenge on our instagram channel where users can post videos on how they drink soju in " one shot " as well as a Call - To - Action link for consumers to purchase if they are keen . We included a sample video and encouraged users to submit theirs by tagging us in their posts . Users from all over the world can submit short 30 seconds to one minute videos on how they do soju shots creatively , either through the default soju glass or through various methods which might be an eye - opening experience for the rest of our community . By having a challenge like this , users can tell " visual stories " on how they drink soju and even share simple recipes on how to create the best - tasting soju cocktail . This challenge encourages like - minded individuals to express myself in creative ways as well as connect with our brand on an even deeper and personal level .
Insight & Approach
By applying the storytelling tool , we brainstormed and tested our ideas within a small group before launching it . Through this learning process , we get to generate multiple user - generated content ( UGC ) related to our brand , social mentions and media and allow users to connect with our brand . Moving forward , we will be testing , iterating more of such ideas and studying the data and insights to monitor what works well and use visualization tool as part of our process for coming up with ideas and strategies .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17621 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The tool that I used was the Mind Mapping Tool . I work as a designer and , recently , I
was hired to remodel a local band identity . Borne in 2012 , the pop - rock group has
been losing public and ticket value since last year , when one of the guitarists leaved
the group .
They believed that a new identity could give them power to grow again and reach a
new public and a new market .
Application
After the initial contact , and yet a little skeptical about the situation they presented ,
we started a conversation about the group interests since their beginning – as musical
style , references , rehearsal routines , nightclubs they used to play in , etc . – as a part of
“ What is ? ” stage .
With those information in hand , I went to four concerts they play in with interested to
discover what was the consumer style they had , so it came in hand the Mind Mapping
Tool . Using projective techniques ( informal interviews and research ) , it was possible to
run a research with 26 different people , therefore , build 5 different personas : the band
relative , the university student , the music fans , the weekend enjoyer e the nightclub
customer . Those personas information ’s varied trough age , musical style , favorite
drinks , if they like or not to dance , etc . , all that to understand the consumer relation
with the band and with the space they used to play .
Those personas revealed a single common feature between 4 of them : the band was
always reaching new groups of people , but they had a small consumer loyalty
capability . Actually , one of those personas had no common interest with the band and
went to the show only with interest in the club itself and the people in it , building no
connection with the band group .
Insight & Approach
This project still in process and we move now to the “ What If ? ” stage , but , thanks to
the Mind Mapping Tool and the understanding of the 5 personas , we could identify
flaws in their perform routines witch not necessary reveals an eminent need of
remodel their visual identity , it turns out that we will need another strategy to gain
public loyalty again .
With all personas in hand , we could realize that the customers of the places the band
was recently presenting were not compatible with the band iconographic panel ( the
visualization tool ) previously build : the new public was unknown . This generates a
difficulty on make a stronger relation between the band and the new customers .
Considering now that everything is possible , we move to an ocean of possibility`s
which will lead our future actions : “ And if we could choose the ideal place for they play
in ? ” , “ Which changes in the musical style could empower our consumers ? ” .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The tool that I used was the Mind Mapping Tool . I work as a designer and , recently , I
was hired to remodel a local band identity . Borne in 2012 , the pop - rock group has
been losing public and ticket value since last year , when one of the guitarists leaved
the group .
They believed that a new identity could give them power to grow again and reach a
new public and a new market .
Application
After the initial contact , and yet a little skeptical about the situation they presented ,
we started a conversation about the group interests since their beginning – as musical
style , references , rehearsal routines , nightclubs they used to play in , etc . – as a part of
“ What is ? ” stage .
With those information in hand , I went to four concerts they play in with interested to
discover what was the consumer style they had , so it came in hand the Mind Mapping
Tool . Using projective techniques ( informal interviews and research ) , it was possible to
run a research with 26 different people , therefore , build 5 different personas : the band
relative , the university student , the music fans , the weekend enjoyer e the nightclub
customer . Those personas information ’s varied trough age , musical style , favorite
drinks , if they like or not to dance , etc . , all that to understand the consumer relation
with the band and with the space they used to play .
Those personas revealed a single common feature between 4 of them : the band was
always reaching new groups of people , but they had a small consumer loyalty
capability . Actually , one of those personas had no common interest with the band and
went to the show only with interest in the club itself and the people in it , building no
connection with the band group .
Insight & Approach
This project still in process and we move now to the “ What If ? ” stage , but , thanks to
the Mind Mapping Tool and the understanding of the 5 personas , we could identify
flaws in their perform routines witch not necessary reveals an eminent need of
remodel their visual identity , it turns out that we will need another strategy to gain
public loyalty again .
With all personas in hand , we could realize that the customers of the places the band
was recently presenting were not compatible with the band iconographic panel ( the
visualization tool ) previously build : the new public was unknown . This generates a
difficulty on make a stronger relation between the band and the new customers .
Considering now that everything is possible , we move to an ocean of possibility`s
which will lead our future actions : “ And if we could choose the ideal place for they play
in ? ” , “ Which changes in the musical style could empower our consumers ? ” .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22115 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling by Bomkazi Bezuidenhout – 27 October 2019 Challenge Working for a large organization that has recently gone through a change in Senior Leadership and the implementation of a new software application has caused an impact on employee ’s morale , productivity and an increase in absenteeism . Our challenge / task as the Human Resource team was to help gain insight into how employees are truly feeling and look at ways in which we can improve not only the company ’s culture and engagement , but ensure that employees feel valued and appreciated . Selection and Application In collaboration with the company ’s in - house marketing and digital department , we decided to put together a video that told a very simplistic story of the company ’s strategy , vision and importance of digital transformation . The purpose of creating a video was to create consistency for all line managers by ensuring that every line manager delivered the same story when engaging with their staff . This powerful video was used as a story - telling tool to initiate monthly engagement / café conversation sessions with their respective teams in order to collectively rebuild / transform the company ’s DNA . At every engagement session held , the following was noted .
1 ) Concern(s)/theme
2 ) Agreed action
3 ) Execution
After 4 months of running these engagement sessions , HR conducted a very brief ADKAR assessment ( Awareness , Desire , Knowledge , Ability and Reinforcement ) with staff and line managers to assess and diagnose any gaps . Insight and Approach Out of the 3000 employees who have been engaged : - 65 % of employees welcomed the video . They had a better understanding as to the business need in preparing the workforce for the upcoming digital transformation era and felt very excited and positive about the future and the possible new opportunities that would exist within the company . Albeit having a better understanding , there was a great need to invest in the development of people across the organization . Focused development for each individual is currently being put in place and there is a huge drive for continuous learning across the organization being implemented . 15 % of the employees engaged , felt it important to have a home/ work life balance . They felt burnt out as a result of their perceived need to put in extra hours in fear of losing their jobs . Various social / connect sessions have been put in place across teams for social interactions over lunch time and to encourage celebrating internal victories in order to boost team morale . 20 % of employees felt it important to introduce flexible working hours . Some departments are already practicing this within their respective teams . Other departments , however , are currently putting frameworks in place to find ways of implementing the concept of flexible work across all teams . The feedback received from the engagement session worked really well . It provided great insights in implementing targeted initiatives for the employees . ( as mentioned above ) What has not worked very well is the inconsistent application of flexible working hours across the organization . This has created a sense of unfairness across teams . To address this concern , the Human Resource Department and the Industrial Relations Department is currently putting together an official company “ flexible work from home policy ” . ( Currently being developed ) I ’m very new to the world of Innovation and this course has really opened up my mind in approaching things differently . WOW … I had no idea how powerful storytelling could be ! By applying storytelling in our organization , it allowed management to really connect with their staff . Employees felt heard , they felt engaged and they realized that management themselves were going through the same mixed emotions as they were . One of the line managers said to this to his team “ Team , we are all “ Explorers ” … so let ’s explore together ” , He gave each of his staff members an “ Explorer hat ” as a token to remind them that they were all on this change journey together .
| EMAIL:
ID_NUM:
NAME_STUDENT: Bomkazi Bezuidenhout
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling by Bomkazi Bezuidenhout – 27 October 2019 Challenge Working for a large organization that has recently gone through a change in Senior Leadership and the implementation of a new software application has caused an impact on employee ’s morale , productivity and an increase in absenteeism . Our challenge / task as the Human Resource team was to help gain insight into how employees are truly feeling and look at ways in which we can improve not only the company ’s culture and engagement , but ensure that employees feel valued and appreciated . Selection and Application In collaboration with the company ’s in - house marketing and digital department , we decided to put together a video that told a very simplistic story of the company ’s strategy , vision and importance of digital transformation . The purpose of creating a video was to create consistency for all line managers by ensuring that every line manager delivered the same story when engaging with their staff . This powerful video was used as a story - telling tool to initiate monthly engagement / café conversation sessions with their respective teams in order to collectively rebuild / transform the company ’s DNA . At every engagement session held , the following was noted .
1 ) Concern(s)/theme
2 ) Agreed action
3 ) Execution
After 4 months of running these engagement sessions , HR conducted a very brief ADKAR assessment ( Awareness , Desire , Knowledge , Ability and Reinforcement ) with staff and line managers to assess and diagnose any gaps . Insight and Approach Out of the 3000 employees who have been engaged : - 65 % of employees welcomed the video . They had a better understanding as to the business need in preparing the workforce for the upcoming digital transformation era and felt very excited and positive about the future and the possible new opportunities that would exist within the company . Albeit having a better understanding , there was a great need to invest in the development of people across the organization . Focused development for each individual is currently being put in place and there is a huge drive for continuous learning across the organization being implemented . 15 % of the employees engaged , felt it important to have a home/ work life balance . They felt burnt out as a result of their perceived need to put in extra hours in fear of losing their jobs . Various social / connect sessions have been put in place across teams for social interactions over lunch time and to encourage celebrating internal victories in order to boost team morale . 20 % of employees felt it important to introduce flexible working hours . Some departments are already practicing this within their respective teams . Other departments , however , are currently putting frameworks in place to find ways of implementing the concept of flexible work across all teams . The feedback received from the engagement session worked really well . It provided great insights in implementing targeted initiatives for the employees . ( as mentioned above ) What has not worked very well is the inconsistent application of flexible working hours across the organization . This has created a sense of unfairness across teams . To address this concern , the Human Resource Department and the Industrial Relations Department is currently putting together an official company “ flexible work from home policy ” . ( Currently being developed ) I ’m very new to the world of Innovation and this course has really opened up my mind in approaching things differently . WOW … I had no idea how powerful storytelling could be ! By applying storytelling in our organization , it allowed management to really connect with their staff . Employees felt heard , they felt engaged and they realized that management themselves were going through the same mixed emotions as they were . One of the line managers said to this to his team “ Team , we are all “ Explorers ” … so let ’s explore together ” , He gave each of his staff members an “ Explorer hat ” as a token to remind them that they were all on this change journey together .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Bomkazi Bezuidenhout"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10281 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Reflection
Challenge
One of the responsibilities of my role as online chat channel leader was to increase customer satisfaction ( C - SAT ) scores . Customer satisfaction is measured through surveys given to customers immediately after the chat is over . Agents can see the results of these surveys , but since the information is available only after the chat is over , there is obviously no way for agents to go back and improve upon that poor interaction . They can only try to do better with the next customer . Moreover , supervisors can only see their agents ’ scores as interactions are completed throughout the day . Therefore , they can only coach to deficiencies after - the - fact .
While searching for tools and practices that might help increase customer satisfaction , I learned that data scientists at my company had developed a Natural Language Processing ( NLP ) model that used account notes to predict if a customer would file a regulatory complaint . I asked , “ What if we used this same to approach to analyze historical chat transcripts and uncover the correlation between certain words / phrases and C - SAT scores ? ” The data scientists quickly proved that such a model could be built and was indeed highly predictive . I then asked , “ What if we predicted the C - SAT score in real - time so that agents can better understand the customer ’s emotional state and adjust their responses and so that supervisors can intervene on the chats that are most at risk of ending with dissatisfaction ? ”
Selection
These “ what - if ” questions were intriguing – particularly because 1 ) our chat operation was staffed with offshore , non - native English - speakers , 2 ) the agents handled up to three chats simultaneously , and 3 ) the emotive content of written channels like chat or correspondence is naturally lower than in - person or phone channels . We hypothesized that our agents ( or at least some subgroup ) could improve their C- SAT scores if they had a visual , quantitative display of customer sentiment throughout the conversation . At the same time , we worried the tool , if also given to supervisors , would put too much pressure on the agents and cause them to take too long to complete normal requests . Since such a tool had never been used at the company , we had no prior data to help us assess the impact on C - SAT scores or on handle time . Therefore , it was fairly clear that we would need to run a pilot / learning launch . The alternative ( which had been done far too often in the past ) would have been to assume the idea was a good one and to immediate start full - scale development .
A key assumption was that C - SAT scores are materially impacted by the degree of empathy shown by the agent , as opposed to say , the policies of the company or the capability of the agents . We knew from experience all of these play a role , but it is nearly impossible to quantify the relative degree . Another assumption was that one or more of the factors above impeded the agents from empathizing with customers . There was a hard push from our analysts to set up a statistically significant A - B test to measure impact to C - SAT scores and handle time , but this would have required significantly more work , a longer time to market , and greater cost . As James Angelo pointed out in the “ Learning Launch ” video , it was critical to get learnings quickly and cheaply . Therefore , we decided that the goal of the first
learning launch would be to gather qualitative feedback , and if it was favorable , we would then make the additional investment in a true A - B test .
Application
We assembled a team that had visual design , software engineering , data science , and operations expertise . Our first step was to develop paper prototypes showing potential features and different visual displays of what agents and supervisors would see when using the tool . We got feedback from several focus groups and used their input to make decisions on specific design elements . Our second step was to develop a working prototype so we could do a show - and - tell , rather than a PowerPoint presentation , to get leadership and governance approvals . The last step was to develop a working solution that could be used by up to 10 % of our agents simultaneously . Because of our decision to not pursue the more difficult A - B test , we completed the entire development cycle , from concept to learning launch , in only 8 weeks – this was virtually unheard of and was held up as a beacon achievement .
Insights
Through our interviews with agents , we learned that the visualization tool was only marginally helpful . It turns out that humans are pretty good at inferring customer emotion even if they are non - native speakers , working in a written channel , and handling 2 - 3 conversations at once . This was disconfirming evidence to our main hypothesis . However , the tool was extremely helpful for supervisors whose job is to coach . It allowed supervisors to monitor all interactions in real - time and intervene on at - risk interactions while they could still make a difference . And rather than agents feeling like their supervisors were looking over their shoulders , agents appreciated supervisors ’ pro - active intervention . This learning made us change from thinking as agents as the primary users to thinking of supervisors as the primary users .
Approach
I believe there were several key things we did correctly in this learning launch . First , the development of a paper prototype was instrumental in getting early user feedback and for keeping the software developers focused only on the essential features – not whistles - and - bells . Second , we accepted a lower fidelity prototype that what would have been needed for an A - B test , and thereby obtained course - altering learnings significantly quicker and at lower cost .
I believe the project could have gone even more smoothly if , at the beginning , we trained the project team and key stakeholders on the design thinking process ( e.g. What is ? What if ? What wows ? What works ? ) . I found that it was very difficult for people to stay in the uncertainty of “ what if ” and “ what wows ” . They always wanted to jump to what works . I believe deeper knowledge of the process may have enabled people be more patient with the process . Also , I believe this project was more of the traditional R&D - to - application approach . We discovered a technology ( NLP / predictive modelling ) and applied it to customer service operations . I think it would have been interesting to do ethnographic interviews with agents before having any solution at all in mind , because I think we might have discovered an unstated need that would have taken us in a totally different direction .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Reflection
Challenge
One of the responsibilities of my role as online chat channel leader was to increase customer satisfaction ( C - SAT ) scores . Customer satisfaction is measured through surveys given to customers immediately after the chat is over . Agents can see the results of these surveys , but since the information is available only after the chat is over , there is obviously no way for agents to go back and improve upon that poor interaction . They can only try to do better with the next customer . Moreover , supervisors can only see their agents ’ scores as interactions are completed throughout the day . Therefore , they can only coach to deficiencies after - the - fact .
While searching for tools and practices that might help increase customer satisfaction , I learned that data scientists at my company had developed a Natural Language Processing ( NLP ) model that used account notes to predict if a customer would file a regulatory complaint . I asked , “ What if we used this same to approach to analyze historical chat transcripts and uncover the correlation between certain words / phrases and C - SAT scores ? ” The data scientists quickly proved that such a model could be built and was indeed highly predictive . I then asked , “ What if we predicted the C - SAT score in real - time so that agents can better understand the customer ’s emotional state and adjust their responses and so that supervisors can intervene on the chats that are most at risk of ending with dissatisfaction ? ”
Selection
These “ what - if ” questions were intriguing – particularly because 1 ) our chat operation was staffed with offshore , non - native English - speakers , 2 ) the agents handled up to three chats simultaneously , and 3 ) the emotive content of written channels like chat or correspondence is naturally lower than in - person or phone channels . We hypothesized that our agents ( or at least some subgroup ) could improve their C- SAT scores if they had a visual , quantitative display of customer sentiment throughout the conversation . At the same time , we worried the tool , if also given to supervisors , would put too much pressure on the agents and cause them to take too long to complete normal requests . Since such a tool had never been used at the company , we had no prior data to help us assess the impact on C - SAT scores or on handle time . Therefore , it was fairly clear that we would need to run a pilot / learning launch . The alternative ( which had been done far too often in the past ) would have been to assume the idea was a good one and to immediate start full - scale development .
A key assumption was that C - SAT scores are materially impacted by the degree of empathy shown by the agent , as opposed to say , the policies of the company or the capability of the agents . We knew from experience all of these play a role , but it is nearly impossible to quantify the relative degree . Another assumption was that one or more of the factors above impeded the agents from empathizing with customers . There was a hard push from our analysts to set up a statistically significant A - B test to measure impact to C - SAT scores and handle time , but this would have required significantly more work , a longer time to market , and greater cost . As James Angelo pointed out in the “ Learning Launch ” video , it was critical to get learnings quickly and cheaply . Therefore , we decided that the goal of the first
learning launch would be to gather qualitative feedback , and if it was favorable , we would then make the additional investment in a true A - B test .
Application
We assembled a team that had visual design , software engineering , data science , and operations expertise . Our first step was to develop paper prototypes showing potential features and different visual displays of what agents and supervisors would see when using the tool . We got feedback from several focus groups and used their input to make decisions on specific design elements . Our second step was to develop a working prototype so we could do a show - and - tell , rather than a PowerPoint presentation , to get leadership and governance approvals . The last step was to develop a working solution that could be used by up to 10 % of our agents simultaneously . Because of our decision to not pursue the more difficult A - B test , we completed the entire development cycle , from concept to learning launch , in only 8 weeks – this was virtually unheard of and was held up as a beacon achievement .
Insights
Through our interviews with agents , we learned that the visualization tool was only marginally helpful . It turns out that humans are pretty good at inferring customer emotion even if they are non - native speakers , working in a written channel , and handling 2 - 3 conversations at once . This was disconfirming evidence to our main hypothesis . However , the tool was extremely helpful for supervisors whose job is to coach . It allowed supervisors to monitor all interactions in real - time and intervene on at - risk interactions while they could still make a difference . And rather than agents feeling like their supervisors were looking over their shoulders , agents appreciated supervisors ’ pro - active intervention . This learning made us change from thinking as agents as the primary users to thinking of supervisors as the primary users .
Approach
I believe there were several key things we did correctly in this learning launch . First , the development of a paper prototype was instrumental in getting early user feedback and for keeping the software developers focused only on the essential features – not whistles - and - bells . Second , we accepted a lower fidelity prototype that what would have been needed for an A - B test , and thereby obtained course - altering learnings significantly quicker and at lower cost .
I believe the project could have gone even more smoothly if , at the beginning , we trained the project team and key stakeholders on the design thinking process ( e.g. What is ? What if ? What wows ? What works ? ) . I found that it was very difficult for people to stay in the uncertainty of “ what if ” and “ what wows ” . They always wanted to jump to what works . I believe deeper knowledge of the process may have enabled people be more patient with the process . Also , I believe this project was more of the traditional R&D - to - application approach . We discovered a technology ( NLP / predictive modelling ) and applied it to customer service operations . I think it would have been interesting to do ethnographic interviews with agents before having any solution at all in mind , because I think we might have discovered an unstated need that would have taken us in a totally different direction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11600 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Challenge & Selection Last Summer , I worked as an Engineering Intern at Hearst Ventures and was tasked with the re - design of the External Damage Analysis process of airplanes at the Engineering HQ in Dubai . At the time , the process involved the pilot and a mechanic informally walking around the plane prior to take off , checking and recording dents or other minor damages . However , these paper records were frequently damaged or misplaced , therefore cosmetic damage that had previously been assessed would be mistaken for new damages that needed safety checks , or vice versa . In addition , the record sheets were incredibly badly designed , leading to incomplete and missing data for many planes , as well as an inability for the company engineers to process , or even read , the records that the mechanics produced . This resulted in engineers being woken up at 3AM by confused pilots worried about damage that had already been cleared for travel , a loss of profit due to delayed flights and the constant risk of unsafe external damages being unidentified or ignored . I soon realised that the issue of damaged / lost records could be easily fixed with dedicated logs and the digitalisation of data , while the greatest issue to be solved was the miscommunication between the involved parties ( pilots , mechanics and engineers ) . As mentioned in the video lectures , Visualisation allows people to “ achieve a sense of agreement and consensus ” , which is exactly what was missing in this case . Therefore , I used active sketching sessions in which I sat down with different teams to create their “ perfect ” template , incorporating the data each team required and the format that suited them , before bringing all of these visual aids together to produce a final piece that could be used and understood by all . Application I assembled with a small group of engineers and armed them with several blank pieces of paper and pencils , as well as printing out several copies of the old damage recording sheets and various other data sheet templates for a little added inspiration . After quickly determining exactly what information was needed on the sheets , we set to drawing out rough templates of potential designs . I encouraged the continuous sharing of work , so that we could add to any bright ideas that emerged . Imagine a wall being built brick by brick and that ’s exactly how the sheets were built , row by row , column by column . This design process was repeated with two teams of mechanics from different departments .
Finally , I amalgamated the separate drafts into a combined design , with the goal of balancing the ease of data recording on the ground and the ease of analysis in the office . This was then passed through more engineers , mechanics and pilots of varying seniority to add ideas and comments before a final design was created . Insight & Approach In the end , two new sheets replaced the old template . One included a more traditional table with all of the technical data required by the engineers , but laid out in an intuitive manner for the mechanics to complete . The other was based around schematics of a plane to make recording new damage locations and checking previous damage an easier and safer task . I was stunned at how effectively this method led to an incredibly fast consensus between groups of people of wildly different backgrounds , experience and degrees of training . By separating the groups before combining ideas , we managed to focus on the key aspects each group wanted , without argument or compromise . Then combining and expanding these elements allowed us to keep everyone happy and ensure the quality of the process . I also realised how quick the process was and its vast potential for other projects due to its simplicity . In my opinion , the flexibility of the Visualisation tool is its greatest feature . In addition , this course has made me realise that the final design we produced was a product of three design tools . Journey Mapping elements were used to ensure that the design fit in smoothly with current operations , Brainstorming was used to facilitate the creation of new template drafts and Visualisation was the crucial link between all of the people involved and the ideas that they conjured up . In the future , additional tools like the Learning Launch could be used to quickly verify the effectiveness of the solutions that we create .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Challenge & Selection Last Summer , I worked as an Engineering Intern at Hearst Ventures and was tasked with the re - design of the External Damage Analysis process of airplanes at the Engineering HQ in Dubai . At the time , the process involved the pilot and a mechanic informally walking around the plane prior to take off , checking and recording dents or other minor damages . However , these paper records were frequently damaged or misplaced , therefore cosmetic damage that had previously been assessed would be mistaken for new damages that needed safety checks , or vice versa . In addition , the record sheets were incredibly badly designed , leading to incomplete and missing data for many planes , as well as an inability for the company engineers to process , or even read , the records that the mechanics produced . This resulted in engineers being woken up at 3AM by confused pilots worried about damage that had already been cleared for travel , a loss of profit due to delayed flights and the constant risk of unsafe external damages being unidentified or ignored . I soon realised that the issue of damaged / lost records could be easily fixed with dedicated logs and the digitalisation of data , while the greatest issue to be solved was the miscommunication between the involved parties ( pilots , mechanics and engineers ) . As mentioned in the video lectures , Visualisation allows people to “ achieve a sense of agreement and consensus ” , which is exactly what was missing in this case . Therefore , I used active sketching sessions in which I sat down with different teams to create their “ perfect ” template , incorporating the data each team required and the format that suited them , before bringing all of these visual aids together to produce a final piece that could be used and understood by all . Application I assembled with a small group of engineers and armed them with several blank pieces of paper and pencils , as well as printing out several copies of the old damage recording sheets and various other data sheet templates for a little added inspiration . After quickly determining exactly what information was needed on the sheets , we set to drawing out rough templates of potential designs . I encouraged the continuous sharing of work , so that we could add to any bright ideas that emerged . Imagine a wall being built brick by brick and that ’s exactly how the sheets were built , row by row , column by column . This design process was repeated with two teams of mechanics from different departments .
Finally , I amalgamated the separate drafts into a combined design , with the goal of balancing the ease of data recording on the ground and the ease of analysis in the office . This was then passed through more engineers , mechanics and pilots of varying seniority to add ideas and comments before a final design was created . Insight & Approach In the end , two new sheets replaced the old template . One included a more traditional table with all of the technical data required by the engineers , but laid out in an intuitive manner for the mechanics to complete . The other was based around schematics of a plane to make recording new damage locations and checking previous damage an easier and safer task . I was stunned at how effectively this method led to an incredibly fast consensus between groups of people of wildly different backgrounds , experience and degrees of training . By separating the groups before combining ideas , we managed to focus on the key aspects each group wanted , without argument or compromise . Then combining and expanding these elements allowed us to keep everyone happy and ensure the quality of the process . I also realised how quick the process was and its vast potential for other projects due to its simplicity . In my opinion , the flexibility of the Visualisation tool is its greatest feature . In addition , this course has made me realise that the final design we produced was a product of three design tools . Journey Mapping elements were used to ensure that the design fit in smoothly with current operations , Brainstorming was used to facilitate the creation of new template drafts and Visualisation was the crucial link between all of the people involved and the ideas that they conjured up . In the future , additional tools like the Learning Launch could be used to quickly verify the effectiveness of the solutions that we create .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12348 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection – Visualization
Challenge and Selection :
I‘m working in the IT project management team of a Consulting company that offers web based assessment solutions to optimize recruiting processes of our clients .
The company has grown very quickly from being a start - up and just became part of an international corporate company . New client and product development projects are getting more and more complex due to client requirements as well as technical and legal requirements . Especially when it comes to very technical projects that will result in infrastructural development of our IT solutions the IT department approaches the work single - handedly which makes it very difficult to take care of the project management and make sure everything is done in time and tested properly before going live . Furthermore , for those types of projects there is no official kick - off meeting .
To help get an understanding of what IT is working on I would like to introduce project kick - off meetings that will include a visualization of the planned solution . This – in my eyes – will help to get a shared understanding of the work being done , support to document our IT infrastructure and help knowledge sharing between IT and IT project management co - workers . This will benefit the implementation process itself and also the overall understanding of our IT infrastructure which is beneficial knowledge when it comes to further IT development .
Application :
For the project kick - off we would like to get together all colleagues that have direct interest for the project as well as those who should know about for future reference . For infrastructural IT work those are most likely :
- All relevant IT staff that will work on this solution or is directly/ or indirectly affected by potential changes
- All IT staff that should learn about what we are doing
- At least one IT project manager
- At least one Quality assurance manager
- At least one 1st Level support or Operations representative
The future project outline should not only phrase the aim of the project and responsible roles but also include a visualization of the project . So as soon as the first specification is presented to the group I as the participating IT project manager will draw what I understand as the solution on a flip chart or whiteboard . The kick - off meeting group will suggest how to improve the drawing if they do n’t agree . A discussion might come up uncover unclarities or misunderstandings or ( wrong ) expectations about the solution . This is what visualization reveals . As Angela Meyer tells in her video people will react on the drawing and this will start the necessary discussion about the solution which will lead to a better understanding , more engagement and improved knowledge sharing .
Insights & Approach :
As I have just completed the Design Thinking course and this a very new tool to me I did n’t have the chance to try it out yet . However , in my experience using just words leads to tons of
misunderstandings , especially when the topic is very complex , technical , difficult to understand . I ’m sure that visualization will help to clarify on the expected solution better than just words .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection – Visualization
Challenge and Selection :
I‘m working in the IT project management team of a Consulting company that offers web based assessment solutions to optimize recruiting processes of our clients .
The company has grown very quickly from being a start - up and just became part of an international corporate company . New client and product development projects are getting more and more complex due to client requirements as well as technical and legal requirements . Especially when it comes to very technical projects that will result in infrastructural development of our IT solutions the IT department approaches the work single - handedly which makes it very difficult to take care of the project management and make sure everything is done in time and tested properly before going live . Furthermore , for those types of projects there is no official kick - off meeting .
To help get an understanding of what IT is working on I would like to introduce project kick - off meetings that will include a visualization of the planned solution . This – in my eyes – will help to get a shared understanding of the work being done , support to document our IT infrastructure and help knowledge sharing between IT and IT project management co - workers . This will benefit the implementation process itself and also the overall understanding of our IT infrastructure which is beneficial knowledge when it comes to further IT development .
Application :
For the project kick - off we would like to get together all colleagues that have direct interest for the project as well as those who should know about for future reference . For infrastructural IT work those are most likely :
- All relevant IT staff that will work on this solution or is directly/ or indirectly affected by potential changes
- All IT staff that should learn about what we are doing
- At least one IT project manager
- At least one Quality assurance manager
- At least one 1st Level support or Operations representative
The future project outline should not only phrase the aim of the project and responsible roles but also include a visualization of the project . So as soon as the first specification is presented to the group I as the participating IT project manager will draw what I understand as the solution on a flip chart or whiteboard . The kick - off meeting group will suggest how to improve the drawing if they do n’t agree . A discussion might come up uncover unclarities or misunderstandings or ( wrong ) expectations about the solution . This is what visualization reveals . As Angela Meyer tells in her video people will react on the drawing and this will start the necessary discussion about the solution which will lead to a better understanding , more engagement and improved knowledge sharing .
Insights & Approach :
As I have just completed the Design Thinking course and this a very new tool to me I did n’t have the chance to try it out yet . However , in my experience using just words leads to tons of
misunderstandings , especially when the topic is very complex , technical , difficult to understand . I ’m sure that visualization will help to clarify on the expected solution better than just words .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10553 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for the Business Innovation – Edson Barbosa
1 . Challenge : Describe your challenge , including all relevant information .
My challenge as a consultant in my first experience , is help companies to develop costum- ers and to growth in a sustainable way your business model , creating value through the new capabilities from employees , collaborative and iterative way . Due of this , I searched for the last two year for the more modern techniques , methodologies and concepts involv- ing innovation , design , strategy , entrepreneurship , etc . , like Business Model Canvas , Value Proposition Canvas , Customer Development , Jobs to Be Done and Lean Startup . All these knowledges are deeply guided by fast testing and experimentation , to really build , measure and learn , with solid based evidence ( and not only opinions ) the understanding the really matters for the costumers , and , in this sense , for the unique creation of value , both for people and for the organization .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture refer- ences ) .
A learning launch is a scientific method designed to test , experiment and prototype busi- ness ideas , avoiding the risks of invest a lot of money and waste time on unverified hypoth- eses in the market . In a very similar way to the concept of Lean Startup , by Eric Ries , where the main objective is a validated learning , the main purpose of the Learning Launch method is to obtain is to learning , but heavily on the design entrepreneurial lens . In this context , because I already believe and practice the processes and principles of Lean Startup , it was easy to choose this methodology , with the belief and the objective of adding even more knowledge to my consultancy .
Lean Startup :
http://martin.com/app/tags/searchregister.php
Learning Launch :
https://ideas.darden.virginia.edu/the-learning-launch-how-to-grow-your-business-with- the - scientific - method
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
For my consulting , I developed a Business Design approach based on " learning by doing " . In collaborative and iterative workshops , people learn while developing new customer - cen- tric business ideas . For that , it is necessary that many ideas , hypotheses and value propo- sitions emerge , and that can be tested , quickly and cheaply . Bringing evidence and infor- mation that allows learning and progressing in the deep knowledge of the target customer segment , innovating , improving or creating a new business model .
First , the consultancy starts following these steps ( inspired in concepts and tools by Strat- egyzer © co - founded by Alexander Osterwalder ) below :
After the initial three steps ( where the existing business context is mapped ) when the pro- cess enters the Test Tools , I linked and crossed the work with the Learning Launch , where we have the following stages :
Key Stage 1 – Immerse yourself in the data you ’ve got , looking for patterns and possibil- ities :
In this stage , the team observe and analyze all data , beginning with a far view of the Busi- ness Model Environment and approximating the zoom in passing initially by the Business Model until the clear and crystal view by the Value Proposition .
The focus on this moment is to find patterns and possibilities of innovation in all in the 09 building blocks of your business model , adapted by the 04 key forces that affect and influ- ence how the company create , delivery and capture value .
Key Stage 2 – Generate a new business idea — an educated guess about an opportunity you see .
At this moment , using the Value Proposition Canvas mapped , and others information col- lected about the high value jobs , the team rank the hypothesis based in order of im- portance and relevance for the customers pains and gains . After this , the team starts to design thinking and creating the new business ideas based in all evidence that what really matters to the customers .
Key Stage 3 – Articulate the assumptions on which the new business idea ’s success is based .
However , until this last stage , all ideas are still only guesses . Therefore , the team now seeks to understand the critical elements that turn new ideas into risks and uncertainties . That is , the objective is learn about the context inserted , separating that really matters for the success unknown .
Key Stage 4 – Design and conduct a learning launch to test assumptions .
Now , in a synthetic way , experimentation and prototyping begins . Based on small tests , which allow you to go through the validated learning cycle ( build , measure and learn ) by finding the minimum viable product ( MVP ) .
Key Stage 5 – Revise or kill the idea based on your findings .
Based on the outcome of tests , the team iteratively continue to pursue the new idea , re- fining and improving it as you go , or kill it if results suggest it . The concept of pivot devel- oped by Eric Ries on the Customer Development by Steve Blank , enter in scene .
Key Stage 6 – Scale the business idea when appropriate .
At this stage , using the method Customer Development by Steve Blank , after the Customer Delivery and Customer Validation are successful , the efforts shift the focus from learning to accelerate growth of the company , scaling the business idea .
4 . Insight : Describe the insight you gained from applying the tool you selected to your chal-
lenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Blending all these concepts and methodologies with the " Learning Launch " method , I de- veloped a powerful approach to Business Design and Design Thinking . Fundamentally , the best insight that I gained applying this tool on this way is the confirmation how the learning
can be so strong , evidenced based , to developing sustainable in the business ideas innova- tions . As I read once , the Design Thinking is the glue of all knowledges . Certainly , no defini- tion can fit better in this project .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Next time , I will apply the same tool , but I want to insert the innovation metrics . This can avoid vanity metrics influence in the project development and bring a better management along the testing .
| EMAIL:
ID_NUM:
NAME_STUDENT: Edson Barbosa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://martin.com/app/tags/searchregister.php
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for the Business Innovation – Edson Barbosa
1 . Challenge : Describe your challenge , including all relevant information .
My challenge as a consultant in my first experience , is help companies to develop costum- ers and to growth in a sustainable way your business model , creating value through the new capabilities from employees , collaborative and iterative way . Due of this , I searched for the last two year for the more modern techniques , methodologies and concepts involv- ing innovation , design , strategy , entrepreneurship , etc . , like Business Model Canvas , Value Proposition Canvas , Customer Development , Jobs to Be Done and Lean Startup . All these knowledges are deeply guided by fast testing and experimentation , to really build , measure and learn , with solid based evidence ( and not only opinions ) the understanding the really matters for the costumers , and , in this sense , for the unique creation of value , both for people and for the organization .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture refer- ences ) .
A learning launch is a scientific method designed to test , experiment and prototype busi- ness ideas , avoiding the risks of invest a lot of money and waste time on unverified hypoth- eses in the market . In a very similar way to the concept of Lean Startup , by Eric Ries , where the main objective is a validated learning , the main purpose of the Learning Launch method is to obtain is to learning , but heavily on the design entrepreneurial lens . In this context , because I already believe and practice the processes and principles of Lean Startup , it was easy to choose this methodology , with the belief and the objective of adding even more knowledge to my consultancy .
Lean Startup :
http://martin.com/app/tags/searchregister.php
Learning Launch :
https://ideas.darden.virginia.edu/the-learning-launch-how-to-grow-your-business-with- the - scientific - method
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
For my consulting , I developed a Business Design approach based on " learning by doing " . In collaborative and iterative workshops , people learn while developing new customer - cen- tric business ideas . For that , it is necessary that many ideas , hypotheses and value propo- sitions emerge , and that can be tested , quickly and cheaply . Bringing evidence and infor- mation that allows learning and progressing in the deep knowledge of the target customer segment , innovating , improving or creating a new business model .
First , the consultancy starts following these steps ( inspired in concepts and tools by Strat- egyzer © co - founded by Alexander Osterwalder ) below :
After the initial three steps ( where the existing business context is mapped ) when the pro- cess enters the Test Tools , I linked and crossed the work with the Learning Launch , where we have the following stages :
Key Stage 1 – Immerse yourself in the data you ’ve got , looking for patterns and possibil- ities :
In this stage , the team observe and analyze all data , beginning with a far view of the Busi- ness Model Environment and approximating the zoom in passing initially by the Business Model until the clear and crystal view by the Value Proposition .
The focus on this moment is to find patterns and possibilities of innovation in all in the 09 building blocks of your business model , adapted by the 04 key forces that affect and influ- ence how the company create , delivery and capture value .
Key Stage 2 – Generate a new business idea — an educated guess about an opportunity you see .
At this moment , using the Value Proposition Canvas mapped , and others information col- lected about the high value jobs , the team rank the hypothesis based in order of im- portance and relevance for the customers pains and gains . After this , the team starts to design thinking and creating the new business ideas based in all evidence that what really matters to the customers .
Key Stage 3 – Articulate the assumptions on which the new business idea ’s success is based .
However , until this last stage , all ideas are still only guesses . Therefore , the team now seeks to understand the critical elements that turn new ideas into risks and uncertainties . That is , the objective is learn about the context inserted , separating that really matters for the success unknown .
Key Stage 4 – Design and conduct a learning launch to test assumptions .
Now , in a synthetic way , experimentation and prototyping begins . Based on small tests , which allow you to go through the validated learning cycle ( build , measure and learn ) by finding the minimum viable product ( MVP ) .
Key Stage 5 – Revise or kill the idea based on your findings .
Based on the outcome of tests , the team iteratively continue to pursue the new idea , re- fining and improving it as you go , or kill it if results suggest it . The concept of pivot devel- oped by Eric Ries on the Customer Development by Steve Blank , enter in scene .
Key Stage 6 – Scale the business idea when appropriate .
At this stage , using the method Customer Development by Steve Blank , after the Customer Delivery and Customer Validation are successful , the efforts shift the focus from learning to accelerate growth of the company , scaling the business idea .
4 . Insight : Describe the insight you gained from applying the tool you selected to your chal-
lenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Blending all these concepts and methodologies with the " Learning Launch " method , I de- veloped a powerful approach to Business Design and Design Thinking . Fundamentally , the best insight that I gained applying this tool on this way is the confirmation how the learning
can be so strong , evidenced based , to developing sustainable in the business ideas innova- tions . As I read once , the Design Thinking is the glue of all knowledges . Certainly , no defini- tion can fit better in this project .
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Next time , I will apply the same tool , but I want to insert the innovation metrics . This can avoid vanity metrics influence in the project development and bring a better management along the testing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Edson Barbosa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://martin.com/app/tags/searchregister.php"
],
"USERNAME": []
} | 8416 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Uriel Romero ’s Reflection - Storytelling
Challenge & Selection Besides my career path as a business analyst , I ’ve taken my time to be an aspiring entrepreneur focusing on food business . My challenge is to actually encourage healthy eating and promote health awareness among the populace within my provincial hometown during the current pandemic and even when things return to a new normal while also increasing sales for both the physical and online transactions . I firmly believe that a healthy diet has a major impact on both our physical and mental health especially during this lockdown in our area . I also research that having a good diet also plays an important role in helping avoid and manage depression alongside other illnesses which have all increase at a drastic rate due to lockdown . I also found that not all of the people within my hometown are literate so I ’ve adapted new methods to approach them . One of those methods is by explaining how a healthy diet can affect their lives for the long term in the local dialect via the online website where they purchase the food from . Application & Insight Grateful for having a business analyst career , it requires me to be a good storyteller between the clients and the developers . I remember how important it is to listen to people with empathy since most of the projects I ’ve done are focus on reengineering their traditional roles to a more digital approach such as automation of tasks . However , for the food business I have to apply the same empathy for I treat each of my customers as human beings deserving of healthy lifestyle . When customers are treated with care , they in turn spread the same empathy to others creating a cycle of healthy promotion in their circle of connections from peers to family . I have a few family members that have an unhealthy lifestyle of fast - food consumption so I could tell that it does n’t get better without a change to their diets . But by storytelling I was able to convince them that if they want longer lives and healthier feel throughout , they must change their eating habits . With that in mind , I also want to use storytelling for fulfilling my advocacy of healthy diets in my hometown .
Approach When I told a story of how healthy diet truly has a major impact on our lives to my family members , I set an example to them of the journey of once an obese person with dedication and will to be healthier disregarded his old habit of consuming too much junk food and the good consequences that came after his right decision . It made them feel connected to the person , the problems they might face during the swap to a new diet and the wonderful things that will happen to both their physical and mental well - being . Now thanks to the various platforms for
my food business whether online or physical I made sure that the advocacy of healthy diet is promoted . Thanks to this course , I learned how storytelling is one of the most important tools to have in life whether in career , business or relationships .
| EMAIL:
ID_NUM:
NAME_STUDENT: Uriel Romero
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Uriel Romero ’s Reflection - Storytelling
Challenge & Selection Besides my career path as a business analyst , I ’ve taken my time to be an aspiring entrepreneur focusing on food business . My challenge is to actually encourage healthy eating and promote health awareness among the populace within my provincial hometown during the current pandemic and even when things return to a new normal while also increasing sales for both the physical and online transactions . I firmly believe that a healthy diet has a major impact on both our physical and mental health especially during this lockdown in our area . I also research that having a good diet also plays an important role in helping avoid and manage depression alongside other illnesses which have all increase at a drastic rate due to lockdown . I also found that not all of the people within my hometown are literate so I ’ve adapted new methods to approach them . One of those methods is by explaining how a healthy diet can affect their lives for the long term in the local dialect via the online website where they purchase the food from . Application & Insight Grateful for having a business analyst career , it requires me to be a good storyteller between the clients and the developers . I remember how important it is to listen to people with empathy since most of the projects I ’ve done are focus on reengineering their traditional roles to a more digital approach such as automation of tasks . However , for the food business I have to apply the same empathy for I treat each of my customers as human beings deserving of healthy lifestyle . When customers are treated with care , they in turn spread the same empathy to others creating a cycle of healthy promotion in their circle of connections from peers to family . I have a few family members that have an unhealthy lifestyle of fast - food consumption so I could tell that it does n’t get better without a change to their diets . But by storytelling I was able to convince them that if they want longer lives and healthier feel throughout , they must change their eating habits . With that in mind , I also want to use storytelling for fulfilling my advocacy of healthy diets in my hometown .
Approach When I told a story of how healthy diet truly has a major impact on our lives to my family members , I set an example to them of the journey of once an obese person with dedication and will to be healthier disregarded his old habit of consuming too much junk food and the good consequences that came after his right decision . It made them feel connected to the person , the problems they might face during the swap to a new diet and the wonderful things that will happen to both their physical and mental well - being . Now thanks to the various platforms for
my food business whether online or physical I made sure that the advocacy of healthy diet is promoted . Thanks to this course , I learned how storytelling is one of the most important tools to have in life whether in career , business or relationships .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Uriel Romero"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6002 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : storytelling
Challenge :
I have recently started interning with an online educational agency and work in the marketing sector . Part of my work includes spreading the word about the availability of such a forum that provides quality online courses and inclining people towards enrolling for the same . This is also the part of my challenge as I only have a stipulated time given for each task and sometimes it gets arduous to arouse inclination into people ’s mind in such short time .
Selection :
Storytelling is one such design tool that I predominantly use as it is helpful to understand people ’s thought processes and apprehensions , thereby helps me to put across the product in an effective manner based on these innate differences . In the study material of week 2 , Alex Hernandez ( CLO at Mars ) stated that storytelling is about the connection that we give to people about a piece of information that we are trying to share . This sentence is what helped me narrow down the appropriate design tool for applying it in my field of work .
Application :
My tasks involved bringing three enrolments in a day and a half for a month . I made sure I gain knowledge about the product first , before letting people know about it . As rightly stated every product has its own story . The main reason for the start of the product was the distress caused due to the concept of mugging lengthy chunk of answers , studying irrelevant subjects and the concept of examination in Indian education system , faced by the founders . They wanted to provide flexibility and ensure every person is able to learn at his / her own pace with the help of study material provided by the best in the field with a personal choice of taking up examinations . As per the founders , this would help students to have a clear focus on learning instead of worrying for examinations and studying subjects which are outdated .
When I started speaking to the potential customers , I asked them a bunch of questions regarding their views on the current education system and would they prefer to learn in a more innovative way if given an option , to arouse moments of
reflection . I went forward narrating the story of the origination of the product and the purpose it serves . To my surprise I heard their experiences in return which helped me give a personal touch to the product . It also lifted the chances and tendencies of purchase power as it connected with people on a deeper level .
Insights :
Applying the tool of storytelling made me realise the power of tapping into a person ’s deeper level and linking a product to the innate thoughts . Also , it was a surprise that a little story can do so much good for a product . Design thinking made me understand the importance of people in business and product decisions and how we can make our environment more predictable with the help of design tools that can help us put across the right product for the right customers .
Approach :
The next time I would want to explore the visualization tool to see the visual impact the product has in people ’s mind and witness how they associate themselves with the product .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : storytelling
Challenge :
I have recently started interning with an online educational agency and work in the marketing sector . Part of my work includes spreading the word about the availability of such a forum that provides quality online courses and inclining people towards enrolling for the same . This is also the part of my challenge as I only have a stipulated time given for each task and sometimes it gets arduous to arouse inclination into people ’s mind in such short time .
Selection :
Storytelling is one such design tool that I predominantly use as it is helpful to understand people ’s thought processes and apprehensions , thereby helps me to put across the product in an effective manner based on these innate differences . In the study material of week 2 , Alex Hernandez ( CLO at Mars ) stated that storytelling is about the connection that we give to people about a piece of information that we are trying to share . This sentence is what helped me narrow down the appropriate design tool for applying it in my field of work .
Application :
My tasks involved bringing three enrolments in a day and a half for a month . I made sure I gain knowledge about the product first , before letting people know about it . As rightly stated every product has its own story . The main reason for the start of the product was the distress caused due to the concept of mugging lengthy chunk of answers , studying irrelevant subjects and the concept of examination in Indian education system , faced by the founders . They wanted to provide flexibility and ensure every person is able to learn at his / her own pace with the help of study material provided by the best in the field with a personal choice of taking up examinations . As per the founders , this would help students to have a clear focus on learning instead of worrying for examinations and studying subjects which are outdated .
When I started speaking to the potential customers , I asked them a bunch of questions regarding their views on the current education system and would they prefer to learn in a more innovative way if given an option , to arouse moments of
reflection . I went forward narrating the story of the origination of the product and the purpose it serves . To my surprise I heard their experiences in return which helped me give a personal touch to the product . It also lifted the chances and tendencies of purchase power as it connected with people on a deeper level .
Insights :
Applying the tool of storytelling made me realise the power of tapping into a person ’s deeper level and linking a product to the innate thoughts . Also , it was a surprise that a little story can do so much good for a product . Design thinking made me understand the importance of people in business and product decisions and how we can make our environment more predictable with the help of design tools that can help us put across the right product for the right customers .
Approach :
The next time I would want to explore the visualization tool to see the visual impact the product has in people ’s mind and witness how they associate themselves with the product .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14004 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | David Garcia
Challenge & Selection
Today 's companies have to innovate more and more in terms of technology because the market is becoming more and more competitive , and the environment is very changing , so organizations have to be adapted to change more and more .
Not only the company must comply with the established standards , but also be efficient and with the best operational standards to acquire more at less cost . As well as having an organized culture shared with its members , to achieve customer satisfaction , trying to create a link with him to meet their needs .
With the advancement of information technology , companies have a lot of tools not only allows them to manage the needs of the current customer , such as data warehouses , teamwork , knowledge sharing , process management , logistics etc .. In addition to the potential that properly harnessed is one of the best resources of the company , but also allows them to be better informed of the changing needs of the company in its immediate environment .
If companies do not innovate , they cease to exist .
Application .
Innovation is the introduction of new products and services , new processes , new sources of supply and changes in industrial organization , on a continuous basis , and oriented to the customer , consumer or user .
Three characteristics of innovation :
-Innovation is not restricted to the creation of new products .
-Innovation is not restricted to the creation of new technologies .
-Innovation is not restricted to revolutionary ideas .
Innovation is a key element that explains competitiveness . Potter ( 1990 ) stated .
" The competitiveness of a nation depends on the ability of its industry to innovate and improve . The company achieves competitive advantage through innovations " .
Technology is number one in the management of information and the interaction between people , both socially and occupationally , previously it took a long time for information to reach the companies , nowadays information is generated minute by minute and it is very easy to acquire the information we need at the right time .
All organizations handle a large amount of data that they must have in an efficient and secure manner .
The technology in the company also has a great role in the matter of machinery since products with higher quality are achieved at less manufacturing cost .
David Garcia
With technology it is possible to be able to see , that the activities are being carried out despite being in another place .
Changes faced by organizations
These changes in the environment that in multiple occasions make us feel a lot of uncertainty , for this reason it is intended to hire more and more prepared personnel to be able to face this constant change in the environment , in addition to acquiring more and more specialized work tools to simplify as much as possible the daily tasks , as well as to manage resources for daily , updated and quality information for decision making .
The changing world forces us to have an innovative and ambitious business culture and to position ourselves as number one .
It is no longer enough for a company to launch a good product to position itself for a long time in today 's markets , in our times it needs to continue to be efficient and try to consolidate every day a little more . A company must improve day by day trying to have its products as controlled as possible and to be in the preference of its customers so as not to be in the need to disappear .
Insight & Approach
It is necessary to educate the customer in a long task from the introduction phase .
Current markets
As previously expressed , the market is changing more and more , a company has to make a triple effort compared to some years ago , since the customer 's demands are increasing as well as the competition .
This is due to the advance of globalization since it generates some conflicts to be able to consolidate the company in the same way it generates multiple advantages to be able to cover the market as the company is trained as well as its personnel .
| EMAIL:
ID_NUM:
NAME_STUDENT: David Garcia, David Garcia
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: David Garcia
Challenge & Selection
Today 's companies have to innovate more and more in terms of technology because the market is becoming more and more competitive , and the environment is very changing , so organizations have to be adapted to change more and more .
Not only the company must comply with the established standards , but also be efficient and with the best operational standards to acquire more at less cost . As well as having an organized culture shared with its members , to achieve customer satisfaction , trying to create a link with him to meet their needs .
With the advancement of information technology , companies have a lot of tools not only allows them to manage the needs of the current customer , such as data warehouses , teamwork , knowledge sharing , process management , logistics etc .. In addition to the potential that properly harnessed is one of the best resources of the company , but also allows them to be better informed of the changing needs of the company in its immediate environment .
If companies do not innovate , they cease to exist .
Application .
Innovation is the introduction of new products and services , new processes , new sources of supply and changes in industrial organization , on a continuous basis , and oriented to the customer , consumer or user .
Three characteristics of innovation :
-Innovation is not restricted to the creation of new products .
-Innovation is not restricted to the creation of new technologies .
-Innovation is not restricted to revolutionary ideas .
Innovation is a key element that explains competitiveness . Potter ( 1990 ) stated .
" The competitiveness of a nation depends on the ability of its industry to innovate and improve . The company achieves competitive advantage through innovations " .
Technology is number one in the management of information and the interaction between people , both socially and occupationally , previously it took a long time for information to reach the companies , nowadays information is generated minute by minute and it is very easy to acquire the information we need at the right time .
All organizations handle a large amount of data that they must have in an efficient and secure manner .
The technology in the company also has a great role in the matter of machinery since products with higher quality are achieved at less manufacturing cost .
David Garcia
With technology it is possible to be able to see , that the activities are being carried out despite being in another place .
Changes faced by organizations
These changes in the environment that in multiple occasions make us feel a lot of uncertainty , for this reason it is intended to hire more and more prepared personnel to be able to face this constant change in the environment , in addition to acquiring more and more specialized work tools to simplify as much as possible the daily tasks , as well as to manage resources for daily , updated and quality information for decision making .
The changing world forces us to have an innovative and ambitious business culture and to position ourselves as number one .
It is no longer enough for a company to launch a good product to position itself for a long time in today 's markets , in our times it needs to continue to be efficient and try to consolidate every day a little more . A company must improve day by day trying to have its products as controlled as possible and to be in the preference of its customers so as not to be in the need to disappear .
Insight & Approach
It is necessary to educate the customer in a long task from the introduction phase .
Current markets
As previously expressed , the market is changing more and more , a company has to make a triple effort compared to some years ago , since the customer 's demands are increasing as well as the competition .
This is due to the advance of globalization since it generates some conflicts to be able to consolidate the company in the same way it generates multiple advantages to be able to cover the market as the company is trained as well as its personnel .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"David Garcia",
"David Garcia"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13007 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | As part of the innovative product implementation , a new system ( LIMS ) needed to be implemented to support the quality insurance department . The system should meet the specific requirements of an innovative product but also in future replace about 60 local LIMS solutions for conventional products . All in one platform , modern , user friendly , connected to the laboratory instruments and other systems in the company . The true challenge was not to build the system but align or define the business processes . All in the very limited timeframe , as the first commercial production run of this innovative product was scheduled in 8 months , and system was expected to be in place .
Challenge
Selection
Learning Launch
The project team , composed by the business and IT experts , has selected the out - of - shelf tool and originally was planning to use the expertise of the 3 business analysts to build integrated business processes and define the necessary system adaptation . After design thinking session a learning launches were proposed as the preparatory phase and input for the project team before any execution .
Application The approach for learning divided by phases :
Phase 1 : leverage on the existing experience of the conventional
product to design the processes and common tool
Phase 2 : understand the specific innovative product needs
For the very first learning launch , the R&D central laboratory ( the biggest , closest location ) and 8 factory laboratories were selected for interviewing about the current processes and LIMS solutions : current process , , designed workflows , pain points , etc . The data were collected in 3 stages : questionnaires filled by laboratory supervisors , interviewing the laboratory staff , to finish with web conference showing the result and opening further discussions and alignment between participants . Based on the input the aligned business process and new system was developed and successfully implemented in the R&D central laboratory for conventional products , as a proof of concept .
PAGE 2 LERANING LAUNCH
Insight
For the second learning launch , with the R&D central laboratory the processes for the innovative product were defined and implemented in the new LIMS solution . After the successful prototype the solution was copied to the factory laboratory of innovative product . And the tool was rejected by local team as unusable in the factory environment . The third learning launch was immediately triggered in the factory laboratory to understand the issues .
In the first phase , by applying the learning launch tool , the team could verify the team assumptions with the feedbacks of the laboratories , understand the real needs of the users and re - design the current conventional processes to reflect the reality in the labs . In the second phase , the assumption that new products are not much different than for conventional products were confirmed . What was different was the steps in quality controls and the instruments used for the measurements . This allowed to leverage on the existing expertise in the company and quickly build a prototype . The third learning launch allowed a confirmation that the tool is not a problem , but the procedures defined by R&D were not possible to implement in factory realities . As the result the dedicated team was assembled to build the set of procedures applicable for central and local laboratories .
The tool selection and approach to build the prototype was correct . Anyhow , despite in the first launch the team was selected correctly ( mix of the central and local laboratories representatives ) , in a second learning launch only central laboratory was interviewed . If the representatives of both types of laboratories were present , the first prototype for innovative product will be in use in the factory as of first version and allow to save 3 months on implementation .
Approach
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: As part of the innovative product implementation , a new system ( LIMS ) needed to be implemented to support the quality insurance department . The system should meet the specific requirements of an innovative product but also in future replace about 60 local LIMS solutions for conventional products . All in one platform , modern , user friendly , connected to the laboratory instruments and other systems in the company . The true challenge was not to build the system but align or define the business processes . All in the very limited timeframe , as the first commercial production run of this innovative product was scheduled in 8 months , and system was expected to be in place .
Challenge
Selection
Learning Launch
The project team , composed by the business and IT experts , has selected the out - of - shelf tool and originally was planning to use the expertise of the 3 business analysts to build integrated business processes and define the necessary system adaptation . After design thinking session a learning launches were proposed as the preparatory phase and input for the project team before any execution .
Application The approach for learning divided by phases :
Phase 1 : leverage on the existing experience of the conventional
product to design the processes and common tool
Phase 2 : understand the specific innovative product needs
For the very first learning launch , the R&D central laboratory ( the biggest , closest location ) and 8 factory laboratories were selected for interviewing about the current processes and LIMS solutions : current process , , designed workflows , pain points , etc . The data were collected in 3 stages : questionnaires filled by laboratory supervisors , interviewing the laboratory staff , to finish with web conference showing the result and opening further discussions and alignment between participants . Based on the input the aligned business process and new system was developed and successfully implemented in the R&D central laboratory for conventional products , as a proof of concept .
PAGE 2 LERANING LAUNCH
Insight
For the second learning launch , with the R&D central laboratory the processes for the innovative product were defined and implemented in the new LIMS solution . After the successful prototype the solution was copied to the factory laboratory of innovative product . And the tool was rejected by local team as unusable in the factory environment . The third learning launch was immediately triggered in the factory laboratory to understand the issues .
In the first phase , by applying the learning launch tool , the team could verify the team assumptions with the feedbacks of the laboratories , understand the real needs of the users and re - design the current conventional processes to reflect the reality in the labs . In the second phase , the assumption that new products are not much different than for conventional products were confirmed . What was different was the steps in quality controls and the instruments used for the measurements . This allowed to leverage on the existing expertise in the company and quickly build a prototype . The third learning launch allowed a confirmation that the tool is not a problem , but the procedures defined by R&D were not possible to implement in factory realities . As the result the dedicated team was assembled to build the set of procedures applicable for central and local laboratories .
The tool selection and approach to build the prototype was correct . Anyhow , despite in the first launch the team was selected correctly ( mix of the central and local laboratories representatives ) , in a second learning launch only central laboratory was interviewed . If the representatives of both types of laboratories were present , the first prototype for innovative product will be in use in the factory as of first version and allow to save 3 months on implementation .
Approach
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19069 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping Tool
Challenge & Selection
The tool that was used in order to gather and analyse more data and insights about the challenge was mind mapping . The challenge was to invent or innovate a product or service which would solve problems pertaining to travelling , backpacking or outdoor activites . I used this method to make the potential end users themselves a source of ideas indirectly by mind mapping tool .
Application
I started the process by first finalizing all the different modes that will be used to carry out mind mapping process . These included interviews , discussion forums , questionaires , feedback from organization etc . I reached out to the travel communities on different social media platforms as well as friends . The volunteers were asked t fill out a questionaire and take a survey . They were asked to write 10 things that would make their backpacking or travel experience better .
These replies were then grouped based on similarty and each cluster was analysed for possible design ideas of a product or service . The interviews with select few volunteers proved to be insigthful and informative .
A data set was created and analysed .
Insights & approach
The insights obtained from the Mind maping Tool are as follows .
The main advantage of the process was that it gave a lot of different areas and ideas that could be targetted which were previously not thought about . However there was a drawback of this data being of a very broad spectrum and needed lot of effort to be structured . A process with mind mapping along with a pre defined structure in which the data sorts itself automatically would be ideal . The prominent insight that was obtained was regarding comfort while travelling . The included better equipment , weight of baggage , innovations in the backpacks etc .
The design problem thus selcted was to make a portable device that helped drying clothes quickly thus eliminatin the need of carrying excessive clothing thus reducing weight while increasing comfort .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping Tool
Challenge & Selection
The tool that was used in order to gather and analyse more data and insights about the challenge was mind mapping . The challenge was to invent or innovate a product or service which would solve problems pertaining to travelling , backpacking or outdoor activites . I used this method to make the potential end users themselves a source of ideas indirectly by mind mapping tool .
Application
I started the process by first finalizing all the different modes that will be used to carry out mind mapping process . These included interviews , discussion forums , questionaires , feedback from organization etc . I reached out to the travel communities on different social media platforms as well as friends . The volunteers were asked t fill out a questionaire and take a survey . They were asked to write 10 things that would make their backpacking or travel experience better .
These replies were then grouped based on similarty and each cluster was analysed for possible design ideas of a product or service . The interviews with select few volunteers proved to be insigthful and informative .
A data set was created and analysed .
Insights & approach
The insights obtained from the Mind maping Tool are as follows .
The main advantage of the process was that it gave a lot of different areas and ideas that could be targetted which were previously not thought about . However there was a drawback of this data being of a very broad spectrum and needed lot of effort to be structured . A process with mind mapping along with a pre defined structure in which the data sorts itself automatically would be ideal . The prominent insight that was obtained was regarding comfort while travelling . The included better equipment , weight of baggage , innovations in the backpacks etc .
The design problem thus selcted was to make a portable device that helped drying clothes quickly thus eliminatin the need of carrying excessive clothing thus reducing weight while increasing comfort .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10337 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping and Visualization
Challenge : When I was in college , I used to face a few problems while studying . For example , history was really difficult to remember the events and the dates , its hard to remember . Selection : I thought of trying a mind map to overcome such complex challenges . I tried relating things to events and dates . This idea of having mindmaps helps me to learn history easily . Application : In History , and events I started to related with some numbers and visualisation . I like to start my mind map with large visualization of the event with picture visualization .this type of visualization helped me in creativity thinking and creating new ideas , visualization keeps the events and dates in memory for along time as visualization has more impact that listening Approach : Nowadays I choose Visualisation over mind mapping since this helps me improve my creativity . I take a look at diagrams , charts , graphs , or animations to communicate with both abstract and concrete ideas . But one thing is true for sure , visualization along with mind mapping is required to solve a few tasks or create new ideas in a planned and effective way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping and Visualization
Challenge : When I was in college , I used to face a few problems while studying . For example , history was really difficult to remember the events and the dates , its hard to remember . Selection : I thought of trying a mind map to overcome such complex challenges . I tried relating things to events and dates . This idea of having mindmaps helps me to learn history easily . Application : In History , and events I started to related with some numbers and visualisation . I like to start my mind map with large visualization of the event with picture visualization .this type of visualization helped me in creativity thinking and creating new ideas , visualization keeps the events and dates in memory for along time as visualization has more impact that listening Approach : Nowadays I choose Visualisation over mind mapping since this helps me improve my creativity . I take a look at diagrams , charts , graphs , or animations to communicate with both abstract and concrete ideas . But one thing is true for sure , visualization along with mind mapping is required to solve a few tasks or create new ideas in a planned and effective way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20182 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I work at a transport technology company which operates in emerging markets . The company was looking to expand into financial services by tapping into the large number of existing customers who were mainly from the unbanked and underbanked segments . We had studied the competition ( who provided similar products in adjacent markets ) in order to shape our understanding of the type of financial services ( namely lending ) product that could be successful in the markets we operated in . On top of that we had hired an independent market research firm to run quantitative studies and focus group discussions to further understand how best to structure our product for each market . This had resulted in the collection of large amounts of data , both in the forms of anecdotal insights and quantitative analysis . Unfortunately the team had reached a stage of analysis paralysis and was not making significant progress in launching our first iteration of the product or MVP ( minimum viable product ) .
Selection :
The design thinking tool I selected for this scenario was the mind - mapping tool . I hoped that using mind- mapping would help in taking the team from the data collection and analysis stage ( what is ) to the idea generation ( what if ) stage . The goal was to translate the large number of data and insights collected into product features that we could roll out in our initial product . Mind - mapping struck me as a method that could help the team synthesize all the learnings about the customer , the markets and the competition , and crystallize them into product ideas that could wow the customer , fit the markets where its launched and blow the competition out of the water .
Application :
I organized a “ yard sale ” by inviting key stakeholders ( i.e. approximately 10 decision - makers ) from various relevant departments , e.g. business , product , tech , marketing , branding , risk and operations . A large training room was booked for this purpose with whiteboards and flipcharts used as canvasses to stick post - it notes to . Each post - it note contained a data point , finding or insight from our comprehensive market research , competitor analysis , quantitative survey and focus group discussions . I started the session by bringing all stakeholder on a “ tour ” of the room , explaining how the research was conducted and how each insight was arrived at . Each person was then provided a notebook and asked to browse the room individually and to take note of any data points or learnings that stood out which should be used to inform the design of the product we planned to launch . An example of some the learnings from focus group discussions was that millennials in our target market were not familiar with credit cards and not as skeptical of personal debt compared to what our competitors had learned in the developed markets they operated in . The next step was to break into groups and for each group to discuss and come up with what they felt were the most important insights . They were asked to group the learnings into meaningful clusters that could be used to inform our design criteria for the product .
Insight :
From this mind - mapping exercise , the key stakeholders were able to actively discuss and align on what would be the key design criteria to shape this new product . An example of design criteria that was agreed on was Cash Flow Management . The learnings from market research had informed us that the ability to manage cash flows between sporadic or irregular pay days was an important aspect for many
existing customers in the developing markets that we served . Coupled with the lack of savings and insurance to cope with emergencies or urgent purchases , we decided that this financial product needed to help our customers with this specific pain point and the value proposition needed to be clear from a product design , branding , marketing and communications point of view . This session turned out to be a very productive event which led to tangible , actionable next steps and also served as an excellent platform to align all key stakeholders and empower everyone to be part of the ideation process .
Approach :
What I would do differently would be to synthesize the learnings in the yard sale in a more visually appealing manner . Instead of long sentences or numbers , the use of charts or infographics may have been more intuitive for attendees to understand quickly . Also , presenting the learnings in a more visual manner may be more effective at helping everyone cluster the most essential insights quickly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I work at a transport technology company which operates in emerging markets . The company was looking to expand into financial services by tapping into the large number of existing customers who were mainly from the unbanked and underbanked segments . We had studied the competition ( who provided similar products in adjacent markets ) in order to shape our understanding of the type of financial services ( namely lending ) product that could be successful in the markets we operated in . On top of that we had hired an independent market research firm to run quantitative studies and focus group discussions to further understand how best to structure our product for each market . This had resulted in the collection of large amounts of data , both in the forms of anecdotal insights and quantitative analysis . Unfortunately the team had reached a stage of analysis paralysis and was not making significant progress in launching our first iteration of the product or MVP ( minimum viable product ) .
Selection :
The design thinking tool I selected for this scenario was the mind - mapping tool . I hoped that using mind- mapping would help in taking the team from the data collection and analysis stage ( what is ) to the idea generation ( what if ) stage . The goal was to translate the large number of data and insights collected into product features that we could roll out in our initial product . Mind - mapping struck me as a method that could help the team synthesize all the learnings about the customer , the markets and the competition , and crystallize them into product ideas that could wow the customer , fit the markets where its launched and blow the competition out of the water .
Application :
I organized a “ yard sale ” by inviting key stakeholders ( i.e. approximately 10 decision - makers ) from various relevant departments , e.g. business , product , tech , marketing , branding , risk and operations . A large training room was booked for this purpose with whiteboards and flipcharts used as canvasses to stick post - it notes to . Each post - it note contained a data point , finding or insight from our comprehensive market research , competitor analysis , quantitative survey and focus group discussions . I started the session by bringing all stakeholder on a “ tour ” of the room , explaining how the research was conducted and how each insight was arrived at . Each person was then provided a notebook and asked to browse the room individually and to take note of any data points or learnings that stood out which should be used to inform the design of the product we planned to launch . An example of some the learnings from focus group discussions was that millennials in our target market were not familiar with credit cards and not as skeptical of personal debt compared to what our competitors had learned in the developed markets they operated in . The next step was to break into groups and for each group to discuss and come up with what they felt were the most important insights . They were asked to group the learnings into meaningful clusters that could be used to inform our design criteria for the product .
Insight :
From this mind - mapping exercise , the key stakeholders were able to actively discuss and align on what would be the key design criteria to shape this new product . An example of design criteria that was agreed on was Cash Flow Management . The learnings from market research had informed us that the ability to manage cash flows between sporadic or irregular pay days was an important aspect for many
existing customers in the developing markets that we served . Coupled with the lack of savings and insurance to cope with emergencies or urgent purchases , we decided that this financial product needed to help our customers with this specific pain point and the value proposition needed to be clear from a product design , branding , marketing and communications point of view . This session turned out to be a very productive event which led to tangible , actionable next steps and also served as an excellent platform to align all key stakeholders and empower everyone to be part of the ideation process .
Approach :
What I would do differently would be to synthesize the learnings in the yard sale in a more visually appealing manner . Instead of long sentences or numbers , the use of charts or infographics may have been more intuitive for attendees to understand quickly . Also , presenting the learnings in a more visual manner may be more effective at helping everyone cluster the most essential insights quickly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11840 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Reflection on Visualization
Challenge & Selection
The tool which captivated me the most throughout the course was on visualization . Having background on data visualization I always thought that the purpose of visualization was to create fancy looking and sophisticated charts and graphs . But in the course , I was able to understand visualizations from another aspect . I learnt that the key purpose was to bring clarity to the situation and my approach on visualizations might have made the situation more complex . I plan to use this approach with not just data but also expressing my views and points on the situation . I personally feel that visualization goes hand in hand with mind mapping which can provide more clarity to situations . This new found skill has been useful for me as I noticed that people tend to misinterpret my statements and intentions .
Application
I make use of visualization and mind map to express my points and views . Example , previously I would try to explain the flow of a process using words and this often led to misinterpretations . Now , after learning the visualization and mind map approach , I would chart out a flow diagram and I felt that others are able to understand my points better . Additionally , when doing PowerPoint slides , I would focus more on infographics , charts and images as it provides a clearer picture .
As I am still a student , I am unable to put much of what was learnt into action and context but I feel that as time passes , I will keep what was taught in this course at the back of my mind and would apply it when I opportunity arises . A key takeaway would be keeping a learning mindset as academia normally promotes and cultivates the fixed mindset .
Insights & Approach
I found that as I start applying the new visualization knowledge , the clarity of the message I am conveying increase and this in turn led to a decrease in miscommunications during project meetings and discussions . Furthermore , I am able to create visualizations in my mind example , flow diagram which further enhance the clarity of my message . Although this is just the tip of the iceberg , I am certain that I would be able to apply the multiple takeaways from the course to not just my studies but also work and future personal life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Reflection on Visualization
Challenge & Selection
The tool which captivated me the most throughout the course was on visualization . Having background on data visualization I always thought that the purpose of visualization was to create fancy looking and sophisticated charts and graphs . But in the course , I was able to understand visualizations from another aspect . I learnt that the key purpose was to bring clarity to the situation and my approach on visualizations might have made the situation more complex . I plan to use this approach with not just data but also expressing my views and points on the situation . I personally feel that visualization goes hand in hand with mind mapping which can provide more clarity to situations . This new found skill has been useful for me as I noticed that people tend to misinterpret my statements and intentions .
Application
I make use of visualization and mind map to express my points and views . Example , previously I would try to explain the flow of a process using words and this often led to misinterpretations . Now , after learning the visualization and mind map approach , I would chart out a flow diagram and I felt that others are able to understand my points better . Additionally , when doing PowerPoint slides , I would focus more on infographics , charts and images as it provides a clearer picture .
As I am still a student , I am unable to put much of what was learnt into action and context but I feel that as time passes , I will keep what was taught in this course at the back of my mind and would apply it when I opportunity arises . A key takeaway would be keeping a learning mindset as academia normally promotes and cultivates the fixed mindset .
Insights & Approach
I found that as I start applying the new visualization knowledge , the clarity of the message I am conveying increase and this in turn led to a decrease in miscommunications during project meetings and discussions . Furthermore , I am able to create visualizations in my mind example , flow diagram which further enhance the clarity of my message . Although this is just the tip of the iceberg , I am certain that I would be able to apply the multiple takeaways from the course to not just my studies but also work and future personal life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11575 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation Final Project - Liron Levi Challenge
We are a small company of 30 talented employees with 46 % being Millennial . The leadership team consists of 5 key individuals that lead the organization making well thought out decisions as a group or as their daily responsibilities require it . With a desire to retain the entire staff it is our responsibility to foster ways to enhance the employee experience . The idea came to launch Generational Meetings and we started with the Millennial group first . We wanted to create a space for people to have a voice , stimulate discussions and result in ideas to grow the organization organically . What we did not expect was the impact on other Generational groups and a feeling of exclusion .
Selection
As an organization we had not gone through Design Thinking training , so I am seeing that our approach was Experimental and had the characteristics of the Learning Launch method . We were able to use the Learning Launch tools as an experiment and quite quickly test this idea .
Application
For the first Learning Launch we assembled the staff of Millennial ’s , I gave a statement that this was an experiment and if it was just this one meeting that was fine . If it gained strength and fostered ideas for company growth and employee commitment it would be a win . There were some ground rules set to maintain structure and to stimulate engagement . The rules were :
No leadership in the meetings – strictly Millennial “ non ” managers .
While this is meant to be a safe environment to share ideas , concerns and solutions , it was not meant to create negative discussions . Should an issue be discussed it was to generate a solution .
Assign a spokesperson that would report back after the meetings , so the leadership team could address each item one at a time and act on requests as appropriate .
As the Learning Launch went on , the group met success and continued to meet quarterly for one year . They titled themselves the Young Professionals .
Insight
The meetings proved to be extremely fruitful and brought solid bonding as well . The YP ’s followed the rules of engagement and with one hour each quarter , they brought not only ideas but actual solutions to such topics as employee training , client experience through social media , web site overhaul to include professional input and several simple changes in the office and social events to add to our employee centric culture .
However , it was after the fact that we offered Gen - X the same opportunity and that fell short for several reasons :
Hurt feelings of not being included originally .
Feeling that their ideas did not matter – too old .
Did not have the same experience of high energy and thought - provoking conversations .
Focused on what is not working during their discussions thus bringing down morale .
A complete opposite experience !
What did we do ? As a leadership team we had to determine a best solution to support all the good we were witnessing from the YP group yet engage everyone to bridge the generational gap . The only way to do this was to bring the groups together and create a new voice of the people . We did just that . We now have a “ non - mandatory ” group entitled the “ Creative Innovations ” committee . They meet quarterly with sub - groups doing work in teams between each gathering . This began in Q1 of 2019 and the energy is positive as we await results .
Approach
Due to our Design Thinking training , we will be utilizing the different methods as appropriate with the Creative Innovations committee . We are excited to execute and experiment with the different tools knowing the future holds compelling results .
| EMAIL:
ID_NUM:
NAME_STUDENT: Liron Levi
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation Final Project - Liron Levi Challenge
We are a small company of 30 talented employees with 46 % being Millennial . The leadership team consists of 5 key individuals that lead the organization making well thought out decisions as a group or as their daily responsibilities require it . With a desire to retain the entire staff it is our responsibility to foster ways to enhance the employee experience . The idea came to launch Generational Meetings and we started with the Millennial group first . We wanted to create a space for people to have a voice , stimulate discussions and result in ideas to grow the organization organically . What we did not expect was the impact on other Generational groups and a feeling of exclusion .
Selection
As an organization we had not gone through Design Thinking training , so I am seeing that our approach was Experimental and had the characteristics of the Learning Launch method . We were able to use the Learning Launch tools as an experiment and quite quickly test this idea .
Application
For the first Learning Launch we assembled the staff of Millennial ’s , I gave a statement that this was an experiment and if it was just this one meeting that was fine . If it gained strength and fostered ideas for company growth and employee commitment it would be a win . There were some ground rules set to maintain structure and to stimulate engagement . The rules were :
No leadership in the meetings – strictly Millennial “ non ” managers .
While this is meant to be a safe environment to share ideas , concerns and solutions , it was not meant to create negative discussions . Should an issue be discussed it was to generate a solution .
Assign a spokesperson that would report back after the meetings , so the leadership team could address each item one at a time and act on requests as appropriate .
As the Learning Launch went on , the group met success and continued to meet quarterly for one year . They titled themselves the Young Professionals .
Insight
The meetings proved to be extremely fruitful and brought solid bonding as well . The YP ’s followed the rules of engagement and with one hour each quarter , they brought not only ideas but actual solutions to such topics as employee training , client experience through social media , web site overhaul to include professional input and several simple changes in the office and social events to add to our employee centric culture .
However , it was after the fact that we offered Gen - X the same opportunity and that fell short for several reasons :
Hurt feelings of not being included originally .
Feeling that their ideas did not matter – too old .
Did not have the same experience of high energy and thought - provoking conversations .
Focused on what is not working during their discussions thus bringing down morale .
A complete opposite experience !
What did we do ? As a leadership team we had to determine a best solution to support all the good we were witnessing from the YP group yet engage everyone to bridge the generational gap . The only way to do this was to bring the groups together and create a new voice of the people . We did just that . We now have a “ non - mandatory ” group entitled the “ Creative Innovations ” committee . They meet quarterly with sub - groups doing work in teams between each gathering . This began in Q1 of 2019 and the energy is positive as we await results .
Approach
Due to our Design Thinking training , we will be utilizing the different methods as appropriate with the Creative Innovations committee . We are excited to execute and experiment with the different tools knowing the future holds compelling results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Liron Levi"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12307 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I would like to talk about an opportunity in my organization where we applied the learning launch process . I work in the global data center operations space for a large the firm and my group was responsible for implementing new process improvement strategies every year . We wanted to decrease the time to install new cable by 7 - 10 % or more and we believed that implementing a new design of fiber cabling that was more robust , easier to handle and faster to install would help get us to that very target .
Selection
We knew that we needed a tool from the design thinking toolbox that would push us to test our ideas , frame our hypothesis , engage customers , quantify the impact and iterate . The learning launch tool was the optimal one to assist us with this approach . As we had a few potential design ideas we knew that we would have to experiment quickly and compare each alternative design and also to the current status quo . The cable manufacturers had sample data that asserted efficiency improvements with the new design of fiber cabling compared to the current one , however , it was under different conditions and an unknown data set . What really made learning launch an applicable tool in our project was that we had to quantify and test the hypothesis that we would see an efficiency improvement with experimentation , reducing the possibility for confirmation bias . We also knew that having pictures , anecdotes and feedback would be important too so we coupled learning launch with visualization . We aligned on this approach and proceeded .
Application
I start the process by answering the basic foundational questions of any problem - what is the problem and what are we trying to accomplish . I was careful not to over index or over commit to a specific number . As mentioned earlier , we had four designs that could be tested for efficiency improvements . We had to come up with a way to test these designs . We answered the following learning launch questions :
1 . Idea- implementing one of the 4 new cable manufacturer designs would yield a 7 - 10 % efficiency
gain
2 . Specific person - this was for global data techs 3 . Has specific need - to work as effectively and efficiently as possible delivering capacity to
customer
4 . Idea met the need- ? 5 . Better than current alternative- ?
The last two questions , we did n’t have the answer to initially . I proceeded to create pilot plans with the right amount of samples , experimentation conditions and data tech users . In addition to capturing time study data , in my pilot forms I also encouraged the techs to put feedback , use pictures and be as descriptive as well to capture anecdotal feedback . After few months of testing we evaluated the results- both qualitatively and quantitatively . There was a clear winner - a figure 8 design sample that met the need . It was quicker to install with 10 % efficiency gain and much easier to use , the users had very positive feedback . To re - validate the design I had a few more users test it . Their feedback echoed what was previously stated and confirmed the improvement . In essence we were able to answer the questions of the learning launch process
1 . Idea- implementing one of the 4 new cable manufacturer designs would yield a 7 - 10 % efficiency
gain
2 . Specific person - this was for global data techs 3 . Has specific need - to work as effectively and efficiently as possible delivering capacity to
customer
4 . Idea met the need - yes , it met the efficiency and usability targets 5 . Better than current alternative - yes , there was a 10 % improvement in efficiency ,
Insight and Approach
The learning launch method proved to be a very valuable process in selecting the right design for the installation job . The specific elements of the tool encouraged to develop hypothesis , experiments , validate and select the optimal answer . As mentioned in my pilot study I encouraged testers to use pictures , photos and anecdotal feedback which in many ways added the visualization component to the initiative this was also very important so that new testers and other stakeholders could see for themselves the impact and confirm that the new design while faster was not more cumbersome to handle . Hence learning launch coupled with visualization is a powerful tool .
I would say that in some cases that combing learning launch with six sigma and statistical qualification tools can help especially since there are some elements in sampling and experimentation elements involved that design thinking may not fully address .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I would like to talk about an opportunity in my organization where we applied the learning launch process . I work in the global data center operations space for a large the firm and my group was responsible for implementing new process improvement strategies every year . We wanted to decrease the time to install new cable by 7 - 10 % or more and we believed that implementing a new design of fiber cabling that was more robust , easier to handle and faster to install would help get us to that very target .
Selection
We knew that we needed a tool from the design thinking toolbox that would push us to test our ideas , frame our hypothesis , engage customers , quantify the impact and iterate . The learning launch tool was the optimal one to assist us with this approach . As we had a few potential design ideas we knew that we would have to experiment quickly and compare each alternative design and also to the current status quo . The cable manufacturers had sample data that asserted efficiency improvements with the new design of fiber cabling compared to the current one , however , it was under different conditions and an unknown data set . What really made learning launch an applicable tool in our project was that we had to quantify and test the hypothesis that we would see an efficiency improvement with experimentation , reducing the possibility for confirmation bias . We also knew that having pictures , anecdotes and feedback would be important too so we coupled learning launch with visualization . We aligned on this approach and proceeded .
Application
I start the process by answering the basic foundational questions of any problem - what is the problem and what are we trying to accomplish . I was careful not to over index or over commit to a specific number . As mentioned earlier , we had four designs that could be tested for efficiency improvements . We had to come up with a way to test these designs . We answered the following learning launch questions :
1 . Idea- implementing one of the 4 new cable manufacturer designs would yield a 7 - 10 % efficiency
gain
2 . Specific person - this was for global data techs 3 . Has specific need - to work as effectively and efficiently as possible delivering capacity to
customer
4 . Idea met the need- ? 5 . Better than current alternative- ?
The last two questions , we did n’t have the answer to initially . I proceeded to create pilot plans with the right amount of samples , experimentation conditions and data tech users . In addition to capturing time study data , in my pilot forms I also encouraged the techs to put feedback , use pictures and be as descriptive as well to capture anecdotal feedback . After few months of testing we evaluated the results- both qualitatively and quantitatively . There was a clear winner - a figure 8 design sample that met the need . It was quicker to install with 10 % efficiency gain and much easier to use , the users had very positive feedback . To re - validate the design I had a few more users test it . Their feedback echoed what was previously stated and confirmed the improvement . In essence we were able to answer the questions of the learning launch process
1 . Idea- implementing one of the 4 new cable manufacturer designs would yield a 7 - 10 % efficiency
gain
2 . Specific person - this was for global data techs 3 . Has specific need - to work as effectively and efficiently as possible delivering capacity to
customer
4 . Idea met the need - yes , it met the efficiency and usability targets 5 . Better than current alternative - yes , there was a 10 % improvement in efficiency ,
Insight and Approach
The learning launch method proved to be a very valuable process in selecting the right design for the installation job . The specific elements of the tool encouraged to develop hypothesis , experiments , validate and select the optimal answer . As mentioned in my pilot study I encouraged testers to use pictures , photos and anecdotal feedback which in many ways added the visualization component to the initiative this was also very important so that new testers and other stakeholders could see for themselves the impact and confirm that the new design while faster was not more cumbersome to handle . Hence learning launch coupled with visualization is a powerful tool .
I would say that in some cases that combing learning launch with six sigma and statistical qualification tools can help especially since there are some elements in sampling and experimentation elements involved that design thinking may not fully address .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21750 |
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