instruction
stringclasses 1
value | input
stringlengths 371
17.2k
| output
stringlengths 87
417
| source
stringlengths 1.15k
18k
| raw_entities
dict | id
stringlengths 1
5
|
---|---|---|---|---|---|
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 | 2
Visualization Tool in Trademark Disputes
Challenge
I work as an intellectual property lawyer specializing particularly in branding and marketing related matters . In my work , I often help businesses resolve trademark disputes , where on business believes the other has adopted a name , logo or other branding element that is too similar to and , thus , liable to be confused with an earlier trademark that they own . Such disputes are often resolved through so - called co - existence agreements , whereby the parties agree on certain modifications to be made to the junior brand to ensure that the risk of confusion between the two brands can be mitigated .
Traditionally , co - existence agreements have been much like any other agreement , i.e. they have described verbally what each party undertakes to do or not to do . However , describing verbally how a brand may look going forward can be rather difficult , and such verbal descriptions are necessarily open to different interpretations . Thus , traditional co - existence agreements can easily become the subject of further disputes when the parties fail to see eye to eye on what exactly has been agreed .
Selection
In recent years , I have started using visualization as a way to make co - existence agreements more informative and less ambiguous . In other words , I have started including an annex with concrete examples of what is meant by the wording of the agreement , i.e. what type of branding is permitted and what is not .
The idea to use visualization in this way originally came to me in the context of a particularly extensive dispute , where the parties had been struggling for a long time to even agree in principle on what type of changes to the junior brand could form the basis of a co - existence agreement . By creating some concrete , visual examples for the parties to discuss , they were finally able to start to see what might be possible .
Application
Using visualization in the context of co - existence agreement negotiations is an iterative process . Some initial discussion of what the respective parties ’ interests and priorities are is necessary before the first set of visual examples are created by one side . Once these have been created , further discussion between the parties is needed to understand how well the examples correspond to what the other party had in mind and what changes the other party might like to see made to them .
Much as the negotiation of any type of agreement involves a lot of back and forth exchanges of amended drafts , when using visual examples as a basis for the negotiations , it is helpful if both parties take turns in modifying the examples until a compromise that satisfies both parties can be reached . Once this is accomplished , the parties should still work together to extrapolate sufficiently broad general rules from the examples , so that they can be documented in writing in the co- existence agreement .
Insight
The use of visualization to facilitate co - existence negotiations has been truly game - changing for me and my clients . Although it requires a bit of extra work to create the visual examples , investing the time to do so is worth it , because the visual examples generally help the parties to come to an agreement faster . In addition , they reduce the risk that the parties will end up at odds about the correct interpretation of the agreement down the line .
2 | 2
I think that a key reason why visualization works so well in this context is that typically the people involved in co - existence agreement negotiations are not just lawyers but also creative people from the parties ’ respective branding and marketing departments . For such creative people , it is much more natural to consider and resolve problems visually than through the use of words alone – which is often the default for lawyers .
Approach
While visualization in itself is a very helpful tool in the context of co - existence agreement negotiations , such negotiations could also benefit from the use of other design thinking tools . In particular , storytelling could be used to help identify different use - cases in which confusion between the two brands could arise and to which the agreed rules should be applicable . In addition , mind mapping could be used to identify where the parties ’ views diverge and converge as well as how the examples created could be extrapolated into more broadly applicable general rules . Ideally , before finalizing the agreement , a learning launch could also be organized to make sure that what works on paper also works in practice .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 | 2
Visualization Tool in Trademark Disputes
Challenge
I work as an intellectual property lawyer specializing particularly in branding and marketing related matters . In my work , I often help businesses resolve trademark disputes , where on business believes the other has adopted a name , logo or other branding element that is too similar to and , thus , liable to be confused with an earlier trademark that they own . Such disputes are often resolved through so - called co - existence agreements , whereby the parties agree on certain modifications to be made to the junior brand to ensure that the risk of confusion between the two brands can be mitigated .
Traditionally , co - existence agreements have been much like any other agreement , i.e. they have described verbally what each party undertakes to do or not to do . However , describing verbally how a brand may look going forward can be rather difficult , and such verbal descriptions are necessarily open to different interpretations . Thus , traditional co - existence agreements can easily become the subject of further disputes when the parties fail to see eye to eye on what exactly has been agreed .
Selection
In recent years , I have started using visualization as a way to make co - existence agreements more informative and less ambiguous . In other words , I have started including an annex with concrete examples of what is meant by the wording of the agreement , i.e. what type of branding is permitted and what is not .
The idea to use visualization in this way originally came to me in the context of a particularly extensive dispute , where the parties had been struggling for a long time to even agree in principle on what type of changes to the junior brand could form the basis of a co - existence agreement . By creating some concrete , visual examples for the parties to discuss , they were finally able to start to see what might be possible .
Application
Using visualization in the context of co - existence agreement negotiations is an iterative process . Some initial discussion of what the respective parties ’ interests and priorities are is necessary before the first set of visual examples are created by one side . Once these have been created , further discussion between the parties is needed to understand how well the examples correspond to what the other party had in mind and what changes the other party might like to see made to them .
Much as the negotiation of any type of agreement involves a lot of back and forth exchanges of amended drafts , when using visual examples as a basis for the negotiations , it is helpful if both parties take turns in modifying the examples until a compromise that satisfies both parties can be reached . Once this is accomplished , the parties should still work together to extrapolate sufficiently broad general rules from the examples , so that they can be documented in writing in the co- existence agreement .
Insight
The use of visualization to facilitate co - existence negotiations has been truly game - changing for me and my clients . Although it requires a bit of extra work to create the visual examples , investing the time to do so is worth it , because the visual examples generally help the parties to come to an agreement faster . In addition , they reduce the risk that the parties will end up at odds about the correct interpretation of the agreement down the line .
2 | 2
I think that a key reason why visualization works so well in this context is that typically the people involved in co - existence agreement negotiations are not just lawyers but also creative people from the parties ’ respective branding and marketing departments . For such creative people , it is much more natural to consider and resolve problems visually than through the use of words alone – which is often the default for lawyers .
Approach
While visualization in itself is a very helpful tool in the context of co - existence agreement negotiations , such negotiations could also benefit from the use of other design thinking tools . In particular , storytelling could be used to help identify different use - cases in which confusion between the two brands could arise and to which the agreed rules should be applicable . In addition , mind mapping could be used to identify where the parties ’ views diverge and converge as well as how the examples created could be extrapolated into more broadly applicable general rules . Ideally , before finalizing the agreement , a learning launch could also be organized to make sure that what works on paper also works in practice .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20943 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Isabelle Laurent
Design Thinking assignment – Horse Industry
Challenge : I was a member of a high - end saddlery company . This company is specialized in making and selling luxurious leather equipment for riders and horses . One of the company ’s goal was to modernize the horse industry and bring novelty to the field . They came up with a little piece of electronics and two sensors that would allow to evaluate the quality of horses ’ canter and jump when approaching an obstacle and landing , the regularity of strides , the symmetry , the speed , the height of the jumps , and especially locomotive recovery after effort . Detailed and valuable indicators for measuring performance and progress with certitude . Information would then be sent to a mobile application after every training session . The company wanted this product to be portable and easily switchable between different kinds of equipment . We had all the company ’s means at our disposal as well as the many stakeholders that came with it . For instance , employees from various departments such as sales representatives and international riders . The one rule was to spend as little as possible given the high price that had cost all the research and development as well as the cost of the materials themselves . The challenge was to find of way of displaying those three pieces of electronics on a horse in constant movement . Selection : We chose to use visualization to help us identify how people would imagine this 3 - piece product would fit on a horse . Visualization allows people taking part in the experience to put on paper what they imagine in their minds without giving them many barriers such as feasibility . Knowing what people that would actually be using and/or selling this product are imagining in their minds was the appropriate tool choice . Application We chose to benefit from several gatherings organized by the company where most guests were either sales representatives working for the firm or international riders . In the middle of 3 different events , we asked 10 of them ( 6 riders and 4 sales representatives every time ) if they would participate in our visualization exercise , explaining we wanted to value their opinion as they would be hands - on the product at the end . Having riders ’ perspectives was logical as they would use it , and sales representatives are horses ’ specialists themselves and often riders as well , and they understand their clients ’ needs and expectations very well and know in which form they would sell the product best once it will be launched . We had the opportunity of having riders coming from all disciplines ( dressage , cross - country , show - jumping , hunter , western style , … ) as the product would answer to a common need : better monitor horses ’ health and performance indicators in order to improve both of them . We pitched the product in front of them and showed it , then we gave every one of them a big sheet of paper with a picture of a fully equipped ( bridle and saddle ) horse in the middle and asked them to imagine where the product would fit in this picture . We told them to try and not think of the technical feasibility and imagine that anything was possible . They had approximately 5 minutes to think and draft . Once they would be done with the drafting , they would show their sheet and quickly explain what their idea was , leaving the conversation flow between all stakeholders . Keeping them in an informal environment was intentional , in order for them to feel as comfortable
as possible with the visualization exercise and for them to dare drafting anything that popped in their minds . Insight By applying the visualization tool , we wanted to understand how people that would interact with the product on a regular basis were imagining its location on a live horse . We were surprised to notice a cleavage between riders and sales representatives . They did all draw or represent both sensors being placed on both reins of the bridle , because of the symmetry they offer , and the fact that it feels very easy to attach two sensors to thin pieces of leather reins . But coming to the piece of electronic itself ( that was a little bit bigger than the sensors ) , riders imagined it to be part of the saddle itself , whereas sales representatives imagined it to be positioned underneath the saddle in a little leather pouch attached to the girth located on the horses ’ belly . Riders put the practical side first , as they thought they would n’t need to switch the electronics from one saddle to another as just use the same saddle for various horses without having to move the piece of electronics . Sales representatives saw the opportunity of having a very flexible commercial speech , given that clients that used different equipment for every one of their horses could use the same product and move it easily from one horse to another . Both “ groups ” agreed on the fact that the product had to be placed on the equipment and not on the horse directly . We had assumed that all three pieces of the product would be placed at the same spot or close , but that was not what came out of the experience . We also noticed that some sales representatives were changing their minds in order to stick more to the riders ’ ideas , being influenced . Approach I think visualization was the appropriate tool to use in order to get insights from people that would actually use and deal with the product in a daily manner . However , I would have maybe not mixed the audience with both riders and sales representatives , as the first group thought a lot in a sense that they would need to manipulate the product every day , and the latter thought of how they could expose it in a simple and very adaptable manner . I realized how the various people being part of this visualization exercise could impact the actual result of the process . Next step for me was to go on to prototyping and benefit from the fact that riders could try out the product and the product placement easily .
| EMAIL:
ID_NUM:
NAME_STUDENT: Isabelle Laurent
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Isabelle Laurent
Design Thinking assignment – Horse Industry
Challenge : I was a member of a high - end saddlery company . This company is specialized in making and selling luxurious leather equipment for riders and horses . One of the company ’s goal was to modernize the horse industry and bring novelty to the field . They came up with a little piece of electronics and two sensors that would allow to evaluate the quality of horses ’ canter and jump when approaching an obstacle and landing , the regularity of strides , the symmetry , the speed , the height of the jumps , and especially locomotive recovery after effort . Detailed and valuable indicators for measuring performance and progress with certitude . Information would then be sent to a mobile application after every training session . The company wanted this product to be portable and easily switchable between different kinds of equipment . We had all the company ’s means at our disposal as well as the many stakeholders that came with it . For instance , employees from various departments such as sales representatives and international riders . The one rule was to spend as little as possible given the high price that had cost all the research and development as well as the cost of the materials themselves . The challenge was to find of way of displaying those three pieces of electronics on a horse in constant movement . Selection : We chose to use visualization to help us identify how people would imagine this 3 - piece product would fit on a horse . Visualization allows people taking part in the experience to put on paper what they imagine in their minds without giving them many barriers such as feasibility . Knowing what people that would actually be using and/or selling this product are imagining in their minds was the appropriate tool choice . Application We chose to benefit from several gatherings organized by the company where most guests were either sales representatives working for the firm or international riders . In the middle of 3 different events , we asked 10 of them ( 6 riders and 4 sales representatives every time ) if they would participate in our visualization exercise , explaining we wanted to value their opinion as they would be hands - on the product at the end . Having riders ’ perspectives was logical as they would use it , and sales representatives are horses ’ specialists themselves and often riders as well , and they understand their clients ’ needs and expectations very well and know in which form they would sell the product best once it will be launched . We had the opportunity of having riders coming from all disciplines ( dressage , cross - country , show - jumping , hunter , western style , … ) as the product would answer to a common need : better monitor horses ’ health and performance indicators in order to improve both of them . We pitched the product in front of them and showed it , then we gave every one of them a big sheet of paper with a picture of a fully equipped ( bridle and saddle ) horse in the middle and asked them to imagine where the product would fit in this picture . We told them to try and not think of the technical feasibility and imagine that anything was possible . They had approximately 5 minutes to think and draft . Once they would be done with the drafting , they would show their sheet and quickly explain what their idea was , leaving the conversation flow between all stakeholders . Keeping them in an informal environment was intentional , in order for them to feel as comfortable
as possible with the visualization exercise and for them to dare drafting anything that popped in their minds . Insight By applying the visualization tool , we wanted to understand how people that would interact with the product on a regular basis were imagining its location on a live horse . We were surprised to notice a cleavage between riders and sales representatives . They did all draw or represent both sensors being placed on both reins of the bridle , because of the symmetry they offer , and the fact that it feels very easy to attach two sensors to thin pieces of leather reins . But coming to the piece of electronic itself ( that was a little bit bigger than the sensors ) , riders imagined it to be part of the saddle itself , whereas sales representatives imagined it to be positioned underneath the saddle in a little leather pouch attached to the girth located on the horses ’ belly . Riders put the practical side first , as they thought they would n’t need to switch the electronics from one saddle to another as just use the same saddle for various horses without having to move the piece of electronics . Sales representatives saw the opportunity of having a very flexible commercial speech , given that clients that used different equipment for every one of their horses could use the same product and move it easily from one horse to another . Both “ groups ” agreed on the fact that the product had to be placed on the equipment and not on the horse directly . We had assumed that all three pieces of the product would be placed at the same spot or close , but that was not what came out of the experience . We also noticed that some sales representatives were changing their minds in order to stick more to the riders ’ ideas , being influenced . Approach I think visualization was the appropriate tool to use in order to get insights from people that would actually use and deal with the product in a daily manner . However , I would have maybe not mixed the audience with both riders and sales representatives , as the first group thought a lot in a sense that they would need to manipulate the product every day , and the latter thought of how they could expose it in a simple and very adaptable manner . I realized how the various people being part of this visualization exercise could impact the actual result of the process . Next step for me was to go on to prototyping and benefit from the fact that riders could try out the product and the product placement easily .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Isabelle Laurent"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5192 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Tool
Challenge
My task , as an art director , was to create a mobile application for calling a taxi . This includes the following steps : description of the target audience , creation of a visual brand language , application development , presentation of the finished product .
Selection
I chose the Visualization Tool for my project . The fact is that people do not think in words , but in images , so it is more effective to convey your thoughts through pictures . This method allows you to engage the right and left hemispheres of the brain more deeply and qualitatively .
Application
I used Visual Thinking most successfully when creating Moodboard . This is the earliest stage in the development of the visual language of the brand . Sometimes it is difficult to find the words and express your feeling , but a few photos placed side by side are able to convey the mood and the idea of the brand better than any report . At this moment , the most daring ideas and associations are born . It is not always possible to find words for them , but the underlying meaning is unconsciously read . In this course , it was said that each member of the team wants to participate in the creation of the product , to make a small contribution . This is true , and the consumer also wants to feel involved , that he has solved the riddle , understood the idea of the logo . This is what Picasso was talking about , you do n't need to finish the painting , you need to let the viewer share this joy with the viewer . Thus , Visual Thinking allows you to unlock the infinite potential that is contained in the project .
Insight
This is amazing , but the Visualization tool was equally necessary both at the first stages of work and at the last . In my case , the visualization worked as a sketch at the beginning , when the brainstorm of the command occurred . Unlike words , everyone sees an image in their own way , which creates the potential for new interpretations and ideas . At the same time , the presentation of the finished product can not do without visualization , since images are read and remembered better than words . And what could be more convincing than a photo of a phone with your logo ?
Approach
It was a successful experience working on a project , Visual Thinking is an indispensable and effective tool in the work of an art director . Next time I will integrate this method into other stages of the work , as well as expand the visualization methods . For example , I will make a video addition to the presentation , it will better reveal my mobile application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Tool
Challenge
My task , as an art director , was to create a mobile application for calling a taxi . This includes the following steps : description of the target audience , creation of a visual brand language , application development , presentation of the finished product .
Selection
I chose the Visualization Tool for my project . The fact is that people do not think in words , but in images , so it is more effective to convey your thoughts through pictures . This method allows you to engage the right and left hemispheres of the brain more deeply and qualitatively .
Application
I used Visual Thinking most successfully when creating Moodboard . This is the earliest stage in the development of the visual language of the brand . Sometimes it is difficult to find the words and express your feeling , but a few photos placed side by side are able to convey the mood and the idea of the brand better than any report . At this moment , the most daring ideas and associations are born . It is not always possible to find words for them , but the underlying meaning is unconsciously read . In this course , it was said that each member of the team wants to participate in the creation of the product , to make a small contribution . This is true , and the consumer also wants to feel involved , that he has solved the riddle , understood the idea of the logo . This is what Picasso was talking about , you do n't need to finish the painting , you need to let the viewer share this joy with the viewer . Thus , Visual Thinking allows you to unlock the infinite potential that is contained in the project .
Insight
This is amazing , but the Visualization tool was equally necessary both at the first stages of work and at the last . In my case , the visualization worked as a sketch at the beginning , when the brainstorm of the command occurred . Unlike words , everyone sees an image in their own way , which creates the potential for new interpretations and ideas . At the same time , the presentation of the finished product can not do without visualization , since images are read and remembered better than words . And what could be more convincing than a photo of a phone with your logo ?
Approach
It was a successful experience working on a project , Visual Thinking is an indispensable and effective tool in the work of an art director . Next time I will integrate this method into other stages of the work , as well as expand the visualization methods . For example , I will make a video addition to the presentation , it will better reveal my mobile application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19584 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
We have prepared voice scenarios to provide artificial intelligence services . Voice services
are very diverse , but the field we have in charge is baseball , which is one of the most
popular sports among the people of the world . We decided to analyze customers interested
in baseball to get an idea of the baseball voice scenario . We wanted to know what data they
were interested in and what data they needed .
We decided to combine the design tools of Thinking designed to improve the business
efficiency and getting an idea of the scenario . Also , I hoped that through the coursera lecture ,
I could get the following benefits .
First of all , we hoped that would make it in the concrete form that the voice scenario idea . I
expected them to lead to a consistent understanding of each other . Second , we were able to
reduce the various interpretations of our ideas through visualization , and we hoped that we
could prevent the risk of the conference being overturned . Third , we tried to use the
storyboard and persona methods to guide the natural flow of voice services .
Application
We first interviewed using tools they can to analyze the customers we want to know . We
found that the conclusions obtained through the survey differed in the information needed
depending on the degree of interest in the sport . We subdivided the customers .
We targeted heavy users , prepared their own prepared scenarios , pasted them on a
whiteboard , and prepared to be able to see and discuss their ideas . In addition , we divided
each idea according to the voice function that was trying to provide the game result of the
baseball game , the game schedule , the ranking , etc . according to the color , and it was
displayed as visible for everyone to know .
Finally , we made a customer persona and storyboard , and made a concrete visualization of
the use process of the service , and also reviewed whether there was an abnormality in the
use service line .
Insight & Approach
We were able to use our visualization tools to connect and provide consistent voice services
to our customers . Customers are now very satisfied with our service as a result of reviewing
service statistics . We recommend a visualization tool .
You can improve the efficiency of your work while reducing the risk of communication . Use
the visualization tools to deliver the output you expect when integrated communication takes
place I think I can get closer . But , it may take some physical time , such as adding materials
to the whiteboard for each meeting . However , you can save a lot of time in the
communication part between team members . We actively recommend design thinking
visualization tools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
We have prepared voice scenarios to provide artificial intelligence services . Voice services
are very diverse , but the field we have in charge is baseball , which is one of the most
popular sports among the people of the world . We decided to analyze customers interested
in baseball to get an idea of the baseball voice scenario . We wanted to know what data they
were interested in and what data they needed .
We decided to combine the design tools of Thinking designed to improve the business
efficiency and getting an idea of the scenario . Also , I hoped that through the coursera lecture ,
I could get the following benefits .
First of all , we hoped that would make it in the concrete form that the voice scenario idea . I
expected them to lead to a consistent understanding of each other . Second , we were able to
reduce the various interpretations of our ideas through visualization , and we hoped that we
could prevent the risk of the conference being overturned . Third , we tried to use the
storyboard and persona methods to guide the natural flow of voice services .
Application
We first interviewed using tools they can to analyze the customers we want to know . We
found that the conclusions obtained through the survey differed in the information needed
depending on the degree of interest in the sport . We subdivided the customers .
We targeted heavy users , prepared their own prepared scenarios , pasted them on a
whiteboard , and prepared to be able to see and discuss their ideas . In addition , we divided
each idea according to the voice function that was trying to provide the game result of the
baseball game , the game schedule , the ranking , etc . according to the color , and it was
displayed as visible for everyone to know .
Finally , we made a customer persona and storyboard , and made a concrete visualization of
the use process of the service , and also reviewed whether there was an abnormality in the
use service line .
Insight & Approach
We were able to use our visualization tools to connect and provide consistent voice services
to our customers . Customers are now very satisfied with our service as a result of reviewing
service statistics . We recommend a visualization tool .
You can improve the efficiency of your work while reducing the risk of communication . Use
the visualization tools to deliver the output you expect when integrated communication takes
place I think I can get closer . But , it may take some physical time , such as adding materials
to the whiteboard for each meeting . However , you can save a lot of time in the
communication part between team members . We actively recommend design thinking
visualization tools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19334 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Application of Design Thinking Tool In Discovering Students ’ Inability to Generate
and Develop Ideas in ESL Writing Class
Joy Cooper
Sabah , Malaysia
Introduction
The design thinking tool was applied in a classroom environment of a secondary school where the focus was on teaching and learning . There are five aspects of this reflection : challenge , selection , application , insight and approach .
Challenge
As a teacher in a secondary school of a rural area in Sabah , the least developed state of Malaysia , teaching and learning are the core business of my job . Almost all of our students have difficulties in generating ideas in writing tasks . I am an English teacher and I always hear my students say that they have no idea of what to write or they simply say “ I do n’t know ” whenever I ask them a question . There are many assumptions of how this could happen : lower English proficiency , lack of confidence , lower grasp of thinking skills or poor level of motivation to learn . Therefore , it is crucial for me to identify the root cause of this issue and help the students to generate and develop ideas better . I therefore selected a class of 17 students where we intended to overcome this problem by identifying what areas of our teaching and learning that should be improved .
Selection
I introduced the students with the design thinking tools I learned from this course and attempted to make these techniques as relevant as possible to them with examples from everyday life , school and teaching techniques . We decided that Learning Launch was the best tool for us to try . The tool was discussed thoroughly in the Week 4 lectures which consisted of one particular video on Learning Launch Tool . Learning Launch was selected because it was consistent with the teaching stages that we do in schools that involve processes of learning and discovering via testing and experimenting . Plus , this technique shows similarities with action research methods that teachers usually conduct in their classroom . Since I always tell the students that trial and error and discovery learning are essential in their development , we felt that this technique was the most plausible one since it allowed us to test our ideas to seek confirmation or disconfirmation .
Application
For the first learning launch , we attempted to focus on enhancing student - centered learning where students were the ones who created their own questions instead of teachers based on Q- Matrix ( Wiederhold , 1993 ) . I trained the students on how to construct questions using Q - Matrix and how some higher order thinking questions could be designed based on the chart . We started applying it in our class in which each individual student created their own higher order thinking question based on a given literary text . We then selected one question for everyone to answer . Their submitted their answers to me and I scored them using Structure of Observed Learning Outcomes ( SOLO ) taxonomy ( Hattie & Brown , 2004 ; Potter & Kustra , 2012 ) . We conducted this
technique for four times in a row in our class . I then shared the results of the scoring to them and discussed the feasibility of the technique .
For our second learning launch , we changed our focus on students ’ development of creativity in writing using the SCAMPER technique for students to generate and expand ideas creatively . SCAMPER technique is an acronym for a set of operators or categories that are used to generate ideas : ( S ) Substitute , ( C ) Combine , ( A ) Adapt , ( M ) Modify / Magnify / Minimize , ( P ) Put to other uses , ( E ) Eliminate , and ( R ) Reverse / Rearrange ( Eberle , 1997 ) . I trained the students on how to use this technique before applying in our class . The students were given a literary text that was either a short story or a poem . The students were required to study the given text . They then composed a short story or a poem using this technique where they applied at least one of the operators of SCAMPER in creating their own version of the given text that could be short stories or poems . In using this technique , the students were individually required to share their idea to the entire class . Hence they orally spoke about their ideas as well as wrote them down . This activity was conducted in four sessions . Their improvised short stories and poems were assessed with SOLO rubric ( Brabrand & Dahl , 2009 ) and Creativity Rating Scales ( Dianaros et al . , 2003 ; Torrance , 1964 , Sternberg , 1998 ; Soh 1997 )
Insight
The implementation of Learning Launch Tool in the first launch revealed that the students had no difficulties in generating higher order thinking questions but their responses to such questions in class remained poor , short , undeveloped and they exhibited lower motivation in doing the tasks especially in generating and developing their ideas . We therefore discovered that students ’ level of interest in the tasks highly influenced their commitment in generating and expanding their ideas . They were able to generate several ideas but they did not elaborate these ideas in a more developed manner . Thus , our assumption that the students could not generate ideas might not be caused by their lower thinking skills or language proficiency but rather their interest in the tasks that they were given .
Our second Learning Launch helped us to see that students were able to produce creative ideas and expand them in details when they were given more freedom to be creative and they had the opportunity to orally present their ideas to their classmates . They demonstrated great level of interest and commitment in the implementation of Second Learning Launch . Thus , these gained insights will serve as fundamental information to the next steps in enhancing students ’ ability to be creative and critical thinkers .
Approach
Since the Learning Launch Tool appeared to be practical , consistent and effective in helping us to gain more insights on the possible causes to the problem our students faced , this technique will be used in our future thinking design processes especially if our focus is on the teaching and learning that occurs in classroom . This tool allows students and teachers to work collaboratively in a familiar and comfortable environment where students are more willing to contribute and share their opinions in the class as well as to take part in the process . The nature of Learning Launch which focuses on experimenting , discovering , learning and improving the next step are more viable in helping us to identify the solution to our problem .
Conclusion
Thinking Design is a viable approach of facilitating the process of innovation and problem- solving in education . This technique should be promoted and expanded further in order to enhance its application as an effective tool in identifying problems and solutions .
References
Dianaros , A. M. , Tan , A. G. & Soh , K. C. ( 2003 ) . Enhancing Children ’s Creativity : An Exploratory Study on Using the Internet and SCAMPER as Creative Writing Tools . The Korean Journal of Thinking & Problem Solving . 13(2 ) , p. 67 - 81
Eberle , B. ( 1997 ) . SCAMPER . Texas : Prufork Pr .
Hattie , J.A.C. , & Brown , G.T.L. ( 2004 ) . Cognitive processes in asTTle : The SOLO taxonomy . ( asTTle Technical Report 43 ) . University of Auckland / Ministry of Education .
Brabrand , C. & Dahl , B. ( 2009 ) . Using the SOLO taxonomy to analyze competence progression of university science curricula . Higher Education , 54 ( 4 ) , 531 - 549 .
Potter , M.K & Kustra , E. ( 2012 ) . A Primer on Learning Outcomes and the SOLO Taxonomy . Course Design for Constructive Alignment . Centre for Teaching and Learning , University of Windsor .
Soh , K.C ( 1997 ) . Teaching creativity in Singapore schools : What needs to be done ? The Paper was presented at the Educational Research Association Singapore . Singapore .
Sternberg , R.J. ( Ed . ) ( 1988 ) . The nature of creativity . UK : Cambridge University Press .
Torrance , E.P. ( 1964 ) . Education and creativity . In C. W. Taylor ( Ed . ) . Creativity : Progress and potential . New York : McGraw Hill .
Wiederhold , C. ( 1993 ) . Cooperating Learning and Critical Thinking : The Question Matrix . California . Resource for Teachers .
| EMAIL:
ID_NUM:
NAME_STUDENT: Joy Cooper
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Application of Design Thinking Tool In Discovering Students ’ Inability to Generate
and Develop Ideas in ESL Writing Class
Joy Cooper
Sabah , Malaysia
Introduction
The design thinking tool was applied in a classroom environment of a secondary school where the focus was on teaching and learning . There are five aspects of this reflection : challenge , selection , application , insight and approach .
Challenge
As a teacher in a secondary school of a rural area in Sabah , the least developed state of Malaysia , teaching and learning are the core business of my job . Almost all of our students have difficulties in generating ideas in writing tasks . I am an English teacher and I always hear my students say that they have no idea of what to write or they simply say “ I do n’t know ” whenever I ask them a question . There are many assumptions of how this could happen : lower English proficiency , lack of confidence , lower grasp of thinking skills or poor level of motivation to learn . Therefore , it is crucial for me to identify the root cause of this issue and help the students to generate and develop ideas better . I therefore selected a class of 17 students where we intended to overcome this problem by identifying what areas of our teaching and learning that should be improved .
Selection
I introduced the students with the design thinking tools I learned from this course and attempted to make these techniques as relevant as possible to them with examples from everyday life , school and teaching techniques . We decided that Learning Launch was the best tool for us to try . The tool was discussed thoroughly in the Week 4 lectures which consisted of one particular video on Learning Launch Tool . Learning Launch was selected because it was consistent with the teaching stages that we do in schools that involve processes of learning and discovering via testing and experimenting . Plus , this technique shows similarities with action research methods that teachers usually conduct in their classroom . Since I always tell the students that trial and error and discovery learning are essential in their development , we felt that this technique was the most plausible one since it allowed us to test our ideas to seek confirmation or disconfirmation .
Application
For the first learning launch , we attempted to focus on enhancing student - centered learning where students were the ones who created their own questions instead of teachers based on Q- Matrix ( Wiederhold , 1993 ) . I trained the students on how to construct questions using Q - Matrix and how some higher order thinking questions could be designed based on the chart . We started applying it in our class in which each individual student created their own higher order thinking question based on a given literary text . We then selected one question for everyone to answer . Their submitted their answers to me and I scored them using Structure of Observed Learning Outcomes ( SOLO ) taxonomy ( Hattie & Brown , 2004 ; Potter & Kustra , 2012 ) . We conducted this
technique for four times in a row in our class . I then shared the results of the scoring to them and discussed the feasibility of the technique .
For our second learning launch , we changed our focus on students ’ development of creativity in writing using the SCAMPER technique for students to generate and expand ideas creatively . SCAMPER technique is an acronym for a set of operators or categories that are used to generate ideas : ( S ) Substitute , ( C ) Combine , ( A ) Adapt , ( M ) Modify / Magnify / Minimize , ( P ) Put to other uses , ( E ) Eliminate , and ( R ) Reverse / Rearrange ( Eberle , 1997 ) . I trained the students on how to use this technique before applying in our class . The students were given a literary text that was either a short story or a poem . The students were required to study the given text . They then composed a short story or a poem using this technique where they applied at least one of the operators of SCAMPER in creating their own version of the given text that could be short stories or poems . In using this technique , the students were individually required to share their idea to the entire class . Hence they orally spoke about their ideas as well as wrote them down . This activity was conducted in four sessions . Their improvised short stories and poems were assessed with SOLO rubric ( Brabrand & Dahl , 2009 ) and Creativity Rating Scales ( Dianaros et al . , 2003 ; Torrance , 1964 , Sternberg , 1998 ; Soh 1997 )
Insight
The implementation of Learning Launch Tool in the first launch revealed that the students had no difficulties in generating higher order thinking questions but their responses to such questions in class remained poor , short , undeveloped and they exhibited lower motivation in doing the tasks especially in generating and developing their ideas . We therefore discovered that students ’ level of interest in the tasks highly influenced their commitment in generating and expanding their ideas . They were able to generate several ideas but they did not elaborate these ideas in a more developed manner . Thus , our assumption that the students could not generate ideas might not be caused by their lower thinking skills or language proficiency but rather their interest in the tasks that they were given .
Our second Learning Launch helped us to see that students were able to produce creative ideas and expand them in details when they were given more freedom to be creative and they had the opportunity to orally present their ideas to their classmates . They demonstrated great level of interest and commitment in the implementation of Second Learning Launch . Thus , these gained insights will serve as fundamental information to the next steps in enhancing students ’ ability to be creative and critical thinkers .
Approach
Since the Learning Launch Tool appeared to be practical , consistent and effective in helping us to gain more insights on the possible causes to the problem our students faced , this technique will be used in our future thinking design processes especially if our focus is on the teaching and learning that occurs in classroom . This tool allows students and teachers to work collaboratively in a familiar and comfortable environment where students are more willing to contribute and share their opinions in the class as well as to take part in the process . The nature of Learning Launch which focuses on experimenting , discovering , learning and improving the next step are more viable in helping us to identify the solution to our problem .
Conclusion
Thinking Design is a viable approach of facilitating the process of innovation and problem- solving in education . This technique should be promoted and expanded further in order to enhance its application as an effective tool in identifying problems and solutions .
References
Dianaros , A. M. , Tan , A. G. & Soh , K. C. ( 2003 ) . Enhancing Children ’s Creativity : An Exploratory Study on Using the Internet and SCAMPER as Creative Writing Tools . The Korean Journal of Thinking & Problem Solving . 13(2 ) , p. 67 - 81
Eberle , B. ( 1997 ) . SCAMPER . Texas : Prufork Pr .
Hattie , J.A.C. , & Brown , G.T.L. ( 2004 ) . Cognitive processes in asTTle : The SOLO taxonomy . ( asTTle Technical Report 43 ) . University of Auckland / Ministry of Education .
Brabrand , C. & Dahl , B. ( 2009 ) . Using the SOLO taxonomy to analyze competence progression of university science curricula . Higher Education , 54 ( 4 ) , 531 - 549 .
Potter , M.K & Kustra , E. ( 2012 ) . A Primer on Learning Outcomes and the SOLO Taxonomy . Course Design for Constructive Alignment . Centre for Teaching and Learning , University of Windsor .
Soh , K.C ( 1997 ) . Teaching creativity in Singapore schools : What needs to be done ? The Paper was presented at the Educational Research Association Singapore . Singapore .
Sternberg , R.J. ( Ed . ) ( 1988 ) . The nature of creativity . UK : Cambridge University Press .
Torrance , E.P. ( 1964 ) . Education and creativity . In C. W. Taylor ( Ed . ) . Creativity : Progress and potential . New York : McGraw Hill .
Wiederhold , C. ( 1993 ) . Cooperating Learning and Critical Thinking : The Question Matrix . California . Resource for Teachers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Joy Cooper"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4765 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection I am one of the management team of my organisation , where we were assigned to prepare a report , identifying the reasons why there was a sudden drop in the student enrolment and recommending ways to improve the enrolment . After lengthy deliberation of the design thinking tools , our team has decided to use mindmapping to explore the current reality as it is a tool that could help us to look for patterns and provide an in - depth insight in a large volume of data pertaining to the problem . Besides , this tool is more intuitive and engaging in capturing the minds of all the team members to develop a common mind among us regarding the current reality of a design challenge . Application To set out the mind mapping process , all team members have to collect information from various sources , for instance , the quantitative data such as student enrolment for each intake , passing rate of each course over the years , graduation rate of each programme in each cohort , tuition fees charged on each programme and of other tertiary institutions as well as some ethnographic interview results from different stakeholders such as the marketing team , administrative staff , lecturers , students , alumni and employers . All the management team was divided into groups and was given a bunch of medium - sized sticky notes , a clipboard and a bold marker . We were asked to note on separate sticky note any information that we have gathered and throughout the process , all of us were reminded of our design challenge . Before the sharing session commenced , each member was given about 10 minutes to review our own sticky notes and group them into themed clusters ( eg . curriculum ) on the clipboard . Then the sharing would commence by getting one member of the team to start by presenting his or her sticky notes related to that theme , displaying them on a large white board . Then another team member would add their sticky notes that are related to the same theme . The next team would do the same . Then a second team member would suggest another theme , and so forth , until all the sticky notes were on the board . Even the outliers ( i.e. those that were not related to any theme ) would need to be pasted around the edges . Subsequently , we were required to identify the insights that each cluster revealed , for instance , poor teaching pedagogies , leading to a low graduation rate had discouraged potential students from enrolling into the programme . The insight statement would be written on large sticky notes and placed them on top of the appropriate sticky note clusters . The members were required to note the connections between and among the clusters for a better representation of what is . From here , meaningful design criteria statement would then be generated . These formed the conditions that our design solution must satisfy in order to solve the design challenge . With these , our team could move on to the “ what if ” stage where we would focus on all the possibilities . Insight and Approach Through this exercise , it had changed my approach when confronting with a problem . I would no longer force my brain into coming up with a solution as it really stressed up myself , ended with sleepless nights and yet the insight of a problem was still unknown and the solution was not effective . Instead , I would continue to use mindmapping as Mind Map gives me the control over all the information relating to the problem that I have gathered , in a systematic and organised framework , showing me the big picture as well as the patterns of how each element / stakeholder involved are inter - connected . This allows me to address the problem in a more comprehensive and integrated manner . I truly believe that mindmapping is one of the most powerful tools in the design thinker ’s toolbox as it helps in putting every piece of information into one single picture , exploring of what is the current reality and telling a complete story of a problem before transitioning into the what if stage .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection I am one of the management team of my organisation , where we were assigned to prepare a report , identifying the reasons why there was a sudden drop in the student enrolment and recommending ways to improve the enrolment . After lengthy deliberation of the design thinking tools , our team has decided to use mindmapping to explore the current reality as it is a tool that could help us to look for patterns and provide an in - depth insight in a large volume of data pertaining to the problem . Besides , this tool is more intuitive and engaging in capturing the minds of all the team members to develop a common mind among us regarding the current reality of a design challenge . Application To set out the mind mapping process , all team members have to collect information from various sources , for instance , the quantitative data such as student enrolment for each intake , passing rate of each course over the years , graduation rate of each programme in each cohort , tuition fees charged on each programme and of other tertiary institutions as well as some ethnographic interview results from different stakeholders such as the marketing team , administrative staff , lecturers , students , alumni and employers . All the management team was divided into groups and was given a bunch of medium - sized sticky notes , a clipboard and a bold marker . We were asked to note on separate sticky note any information that we have gathered and throughout the process , all of us were reminded of our design challenge . Before the sharing session commenced , each member was given about 10 minutes to review our own sticky notes and group them into themed clusters ( eg . curriculum ) on the clipboard . Then the sharing would commence by getting one member of the team to start by presenting his or her sticky notes related to that theme , displaying them on a large white board . Then another team member would add their sticky notes that are related to the same theme . The next team would do the same . Then a second team member would suggest another theme , and so forth , until all the sticky notes were on the board . Even the outliers ( i.e. those that were not related to any theme ) would need to be pasted around the edges . Subsequently , we were required to identify the insights that each cluster revealed , for instance , poor teaching pedagogies , leading to a low graduation rate had discouraged potential students from enrolling into the programme . The insight statement would be written on large sticky notes and placed them on top of the appropriate sticky note clusters . The members were required to note the connections between and among the clusters for a better representation of what is . From here , meaningful design criteria statement would then be generated . These formed the conditions that our design solution must satisfy in order to solve the design challenge . With these , our team could move on to the “ what if ” stage where we would focus on all the possibilities . Insight and Approach Through this exercise , it had changed my approach when confronting with a problem . I would no longer force my brain into coming up with a solution as it really stressed up myself , ended with sleepless nights and yet the insight of a problem was still unknown and the solution was not effective . Instead , I would continue to use mindmapping as Mind Map gives me the control over all the information relating to the problem that I have gathered , in a systematic and organised framework , showing me the big picture as well as the patterns of how each element / stakeholder involved are inter - connected . This allows me to address the problem in a more comprehensive and integrated manner . I truly believe that mindmapping is one of the most powerful tools in the design thinker ’s toolbox as it helps in putting every piece of information into one single picture , exploring of what is the current reality and telling a complete story of a problem before transitioning into the what if stage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11559 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling - Sales Asset
Challenge : So , the place where I work is called upGrad , where I work as an Admissions Counselor helping people in enrolling into our education programs . Now , as a counselor , my job is to make sure that the learners are really able to understand the USP of the program , where they can connect it to their career and can really see its value . But apparently , I used to be like a chatbot(website ) , just telling the data which was already present on the website . Thus , my conversion ratio ( lead to sales ) was less since not many learners could identify the benefits of enrolling into the program . Selection : I understood that I will have to change the way I counsel and add more meaning and value to it . The tool which I used was story - telling . I could understand that for a learner to completely relate to our program(product ) , it is important that I share relevant examples which he could easily relate to . And thus , he would get the underlying value addition of the program . Application : So , moving forward , in all my counselling , I used to tell two stories where in the first case(let ’s say X ) , the learner who took the program and then , explained his career growth after few years , how he could moved up the corporate ladder , how he managed to apply his learnings into various work activities , how he used to networking for better opportunities etc . In the second case(consider Y ) , the learner did not enroll into the program and thereby lead to a flat trajectory of career growth and where he missed on various opportunities to scale up . Insight : By doing this , there were three clear insights viz . 1 ) There is more engagement with the learner during the counselling . 2 ) I am able to build more trust with the learner . 3 ) The conversion of lead to sales has increased phenomenally . Approach : In future , I am looking to innovate with various styles of storytelling ; one of which is the prompting where I keep on continuously asking questions regarding their future and whether they are taking active steps in that direction . The moment I find an answer where they are n’t prepared would be my gateway to explain the benefit of our program linking to that question in a storytelling manner .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling - Sales Asset
Challenge : So , the place where I work is called upGrad , where I work as an Admissions Counselor helping people in enrolling into our education programs . Now , as a counselor , my job is to make sure that the learners are really able to understand the USP of the program , where they can connect it to their career and can really see its value . But apparently , I used to be like a chatbot(website ) , just telling the data which was already present on the website . Thus , my conversion ratio ( lead to sales ) was less since not many learners could identify the benefits of enrolling into the program . Selection : I understood that I will have to change the way I counsel and add more meaning and value to it . The tool which I used was story - telling . I could understand that for a learner to completely relate to our program(product ) , it is important that I share relevant examples which he could easily relate to . And thus , he would get the underlying value addition of the program . Application : So , moving forward , in all my counselling , I used to tell two stories where in the first case(let ’s say X ) , the learner who took the program and then , explained his career growth after few years , how he could moved up the corporate ladder , how he managed to apply his learnings into various work activities , how he used to networking for better opportunities etc . In the second case(consider Y ) , the learner did not enroll into the program and thereby lead to a flat trajectory of career growth and where he missed on various opportunities to scale up . Insight : By doing this , there were three clear insights viz . 1 ) There is more engagement with the learner during the counselling . 2 ) I am able to build more trust with the learner . 3 ) The conversion of lead to sales has increased phenomenally . Approach : In future , I am looking to innovate with various styles of storytelling ; one of which is the prompting where I keep on continuously asking questions regarding their future and whether they are taking active steps in that direction . The moment I find an answer where they are n’t prepared would be my gateway to explain the benefit of our program linking to that question in a storytelling manner .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10722 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection This is regarding a traditional company where sales teams are using mail from inquiry to order process . Everyone in the value chain is busy but the response time to the customer is very high and erroneous . The current process is
The challenge is to reduce the transaction time and errors in the whole value chain . Also , generate valuable data for further analysis and decision making . There are various options to tackle this challenge . 1 . Develop in - house software tool 2 . Use already available software tools in the market 3 . Implement a renowned CRM software The Company developed an in - house tool ten years back but did not succeed . The sales team members were not comfortable using the tool because of insufficient functionality and no value- added . In the other 2 options company needs to invest money and due to bad experience of earlier investment , it is very difficult to ask for further investment . Also , it is very difficult to justify the return on investment on the tools because the tool will not give tangible benefits . We took the Learning launches design tool to solve this challenge . Application & Insight We started the experiment with option 1 . Option 1 – Develop an in - house tool . We took the current tool and discuss with all the stakeholders the challenges with the tool . We received the following feedback Sales : We are busy and we do not have time to enter the details in the tool . Also , there is no benefit to entering the details because the final quotation comes through mail only . There is no way to address the revision of the offer . Design : the Tool is just sending us the information about the inquiry however we do not have any mechanision to store technical data in the tool . We need to send the technical data on the mail itself . Sale head : Tool does not have the pricing control mechanism hence not useful for me Business head : we do not have any inquiry , Win , and Loss data in the tool to get the reports and do some analysis .
Inquiry from customer to sales engineer
Inquiry from sales to Design engineer
Design offer to Sales engineer
Price confirmation from Sales head
Price or technical revision
Approach We took the Learning launches approach by small improvement in the tool and understanding the challenges . The whole cycle starts with the inquiry so it is very important to smoothen the inquiry entry process . We discussed with the sales team and updated the inquiry page to capture only the required information . Also , added the functionality to add an attachment in the tool itself . It gives motivation to the sales team to add the inquiry in the tool . We improved the layout of the inquiry page and added commercial details so that the sales team can capture all the relevant information at one location . Second step : After that , we discussed with the design team and capture all the relevant technical information required to be in the tool . We updated the design page to capture the design data in the tool . Still , it does give any value because for the design team it is double work . They have to enter the technical data in the software which is not useful . The Design team would like to generate the quotation using the technical data so that they need not send a separate quotation to the sales team . We implemented the pdf functionality to the tool and now the design can send a technical quotation to the sales team . Third step : Sales head : There was no pricing control with the sales head . We changed the workflow where all the inquires will come to the sales head for pricing . Now there were 2 flows – technical data from design to sales team commercial data from the sales head to the sales team Conclusion With the learning launches approach , we used our old tool and serve the customer . Now all the sales team members are using the tool and are happy to serve the customer
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection This is regarding a traditional company where sales teams are using mail from inquiry to order process . Everyone in the value chain is busy but the response time to the customer is very high and erroneous . The current process is
The challenge is to reduce the transaction time and errors in the whole value chain . Also , generate valuable data for further analysis and decision making . There are various options to tackle this challenge . 1 . Develop in - house software tool 2 . Use already available software tools in the market 3 . Implement a renowned CRM software The Company developed an in - house tool ten years back but did not succeed . The sales team members were not comfortable using the tool because of insufficient functionality and no value- added . In the other 2 options company needs to invest money and due to bad experience of earlier investment , it is very difficult to ask for further investment . Also , it is very difficult to justify the return on investment on the tools because the tool will not give tangible benefits . We took the Learning launches design tool to solve this challenge . Application & Insight We started the experiment with option 1 . Option 1 – Develop an in - house tool . We took the current tool and discuss with all the stakeholders the challenges with the tool . We received the following feedback Sales : We are busy and we do not have time to enter the details in the tool . Also , there is no benefit to entering the details because the final quotation comes through mail only . There is no way to address the revision of the offer . Design : the Tool is just sending us the information about the inquiry however we do not have any mechanision to store technical data in the tool . We need to send the technical data on the mail itself . Sale head : Tool does not have the pricing control mechanism hence not useful for me Business head : we do not have any inquiry , Win , and Loss data in the tool to get the reports and do some analysis .
Inquiry from customer to sales engineer
Inquiry from sales to Design engineer
Design offer to Sales engineer
Price confirmation from Sales head
Price or technical revision
Approach We took the Learning launches approach by small improvement in the tool and understanding the challenges . The whole cycle starts with the inquiry so it is very important to smoothen the inquiry entry process . We discussed with the sales team and updated the inquiry page to capture only the required information . Also , added the functionality to add an attachment in the tool itself . It gives motivation to the sales team to add the inquiry in the tool . We improved the layout of the inquiry page and added commercial details so that the sales team can capture all the relevant information at one location . Second step : After that , we discussed with the design team and capture all the relevant technical information required to be in the tool . We updated the design page to capture the design data in the tool . Still , it does give any value because for the design team it is double work . They have to enter the technical data in the software which is not useful . The Design team would like to generate the quotation using the technical data so that they need not send a separate quotation to the sales team . We implemented the pdf functionality to the tool and now the design can send a technical quotation to the sales team . Third step : Sales head : There was no pricing control with the sales head . We changed the workflow where all the inquires will come to the sales head for pricing . Now there were 2 flows – technical data from design to sales team commercial data from the sales head to the sales team Conclusion With the learning launches approach , we used our old tool and serve the customer . Now all the sales team members are using the tool and are happy to serve the customer
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12076 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection :
Storytelling is a tool that we use to get connected emotionally with our customers , as marketing gimmicks do not really work like it used to work earlier . All the exaggerated marketing communications and marketing gimmicks are identified by the customers nowadays , as information is at the tip of fingers for everyone . Under the elaborative likelihood model , there are two routes to persuasion : a ) The cognitive route and B ) The emotional route . I work with an insurance company , and I have to persuade my customers by using both of these routes . While describing the features and benefits of my products , I am using the cognitive route as my customers evaluate the alternative based on the feature of the products . But there are so many competitors in the market who have similar products , so how do I stand out .
Application :
Here , I will have to convince my customers by being able to connect with them on an emotional level . This is when storytelling comes handy when I go beyond explaining the best features of my products , I narrate my customers about the essence of our brand and how our customers have benefitted and grown with us over a period of time . I use real life stories , which is more relevant and intelligible to them in their context , and compare how similar transactions have made appositive impact on peoples lives in the past and present . This way , the customer does n’t just have to rely on the exaggerated advertisements raining on the television , rather they will find it more authentic when they hear real life implications on the lives of people created by this specific product or brand , that helped in easing the lives of developmentally disabled individuals , senior citizens , and economically disadvantaged people according to the contingency .
Insight and Approach :
Many of these people deal with depression and in their lives , they need to be empowered . I spend some time in finding ways to inspire and improve their circumstances . About disabled clients I share stories of their life in order to help similar customers visualize a state of independence , I use their feedback , and sometimes indulge in a deeper discussion to better understand their interests and thought processes . I use this information to develop different strategies to find avenues that works for them to gain more independence in the areas they find lacking in their lives . Application I have a story about using storytelling .
In discussing policy changes with an elder person , I was trying to explain to them the benefits of taking a more future focused approach , among other things and addressing their individual needs first and foremost . I was also explaining how sometimes addressing and explaining the story of one individual can impact many for the better outcomes , even if it seems extreme or out of the ordinary . I told a story about when I claimed insurances for customers after a natural disaster . Everyone was doing really well apart for one man whose stress was making her very indecisive . It turned out that his son had survived a pneumonia and was terrified that it will return . It was time for me to open up with my story . I told him my personal story on how scary
it was when my friend had a pneumonia , and how he recovered well with a proper healthcare facility . This empathizing ability worked really well . So I told this approach to the company and I think it has become a trend now . The policies are being implemented widely now , because sometimes a little story can do wonders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection :
Storytelling is a tool that we use to get connected emotionally with our customers , as marketing gimmicks do not really work like it used to work earlier . All the exaggerated marketing communications and marketing gimmicks are identified by the customers nowadays , as information is at the tip of fingers for everyone . Under the elaborative likelihood model , there are two routes to persuasion : a ) The cognitive route and B ) The emotional route . I work with an insurance company , and I have to persuade my customers by using both of these routes . While describing the features and benefits of my products , I am using the cognitive route as my customers evaluate the alternative based on the feature of the products . But there are so many competitors in the market who have similar products , so how do I stand out .
Application :
Here , I will have to convince my customers by being able to connect with them on an emotional level . This is when storytelling comes handy when I go beyond explaining the best features of my products , I narrate my customers about the essence of our brand and how our customers have benefitted and grown with us over a period of time . I use real life stories , which is more relevant and intelligible to them in their context , and compare how similar transactions have made appositive impact on peoples lives in the past and present . This way , the customer does n’t just have to rely on the exaggerated advertisements raining on the television , rather they will find it more authentic when they hear real life implications on the lives of people created by this specific product or brand , that helped in easing the lives of developmentally disabled individuals , senior citizens , and economically disadvantaged people according to the contingency .
Insight and Approach :
Many of these people deal with depression and in their lives , they need to be empowered . I spend some time in finding ways to inspire and improve their circumstances . About disabled clients I share stories of their life in order to help similar customers visualize a state of independence , I use their feedback , and sometimes indulge in a deeper discussion to better understand their interests and thought processes . I use this information to develop different strategies to find avenues that works for them to gain more independence in the areas they find lacking in their lives . Application I have a story about using storytelling .
In discussing policy changes with an elder person , I was trying to explain to them the benefits of taking a more future focused approach , among other things and addressing their individual needs first and foremost . I was also explaining how sometimes addressing and explaining the story of one individual can impact many for the better outcomes , even if it seems extreme or out of the ordinary . I told a story about when I claimed insurances for customers after a natural disaster . Everyone was doing really well apart for one man whose stress was making her very indecisive . It turned out that his son had survived a pneumonia and was terrified that it will return . It was time for me to open up with my story . I told him my personal story on how scary
it was when my friend had a pneumonia , and how he recovered well with a proper healthcare facility . This empathizing ability worked really well . So I told this approach to the company and I think it has become a trend now . The policies are being implemented widely now , because sometimes a little story can do wonders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13056 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The children not utilizing the safe spaces provided to them by the organization .
This is because the safe spaces are intended to make the children to have fun and provide avenues for mind development and feel the comfort . Especially targeting the children on the move , moving from differencing countries with many unique reasons . As such to provide a haven for them the safe spaces were developed , through observation , there is low ownership of the place by the children and the community in general .
Storytelling Tool
Storytelling is an important tool it has the capacity to trigger more insights that can enhance innovation . I work with vulnerable populations more especially the children on the move who requires special support and assistance . This child need to feel cared for and empowered and inspiration is a path to empowerment . I spend time sharing insights and finding ways to inspire them to improve their circumstances . When I work with children , we share stories for different reasons to learn the challenge they are facing and able to develop empathy and ability to assist them . Many a times , they 're ready to open to share their experience , through stories it helps to break the barriers of feeling uncomfortable , are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences . Storytelling will enable to them visualize a state of independence and being part of the team looking into solving the challenges they do face . I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes .
Insight and Approach
What I have learned from conducting this exercise with several groups is that while the storytelling incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem . The Storytelling gives the children on the move a golden opportunity for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . The storytelling helps to unlock many potentials that can inform the programming and be part of emotional healing and creation of ideas for development .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The children not utilizing the safe spaces provided to them by the organization .
This is because the safe spaces are intended to make the children to have fun and provide avenues for mind development and feel the comfort . Especially targeting the children on the move , moving from differencing countries with many unique reasons . As such to provide a haven for them the safe spaces were developed , through observation , there is low ownership of the place by the children and the community in general .
Storytelling Tool
Storytelling is an important tool it has the capacity to trigger more insights that can enhance innovation . I work with vulnerable populations more especially the children on the move who requires special support and assistance . This child need to feel cared for and empowered and inspiration is a path to empowerment . I spend time sharing insights and finding ways to inspire them to improve their circumstances . When I work with children , we share stories for different reasons to learn the challenge they are facing and able to develop empathy and ability to assist them . Many a times , they 're ready to open to share their experience , through stories it helps to break the barriers of feeling uncomfortable , are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences . Storytelling will enable to them visualize a state of independence and being part of the team looking into solving the challenges they do face . I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes .
Insight and Approach
What I have learned from conducting this exercise with several groups is that while the storytelling incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem . The Storytelling gives the children on the move a golden opportunity for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . The storytelling helps to unlock many potentials that can inform the programming and be part of emotional healing and creation of ideas for development .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13526 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Quarterly Customer Insights
Challenge and Selection
I work in the SaaS space , within the maritime industry . Our software runs on ships , and , typically , our customers do not understand the quality and value of what we do as it just works and they do n’t need to interact with it on a daily basis . However , when budgeting comes , we are often under scrutiny because with quality comes a higher price tag . We wanted to step away from the “ silent mode ” , and create a periodic channel with our customers that would show the value of what we do and provide . A challenge within the challenge was that our customers were not used to these things so we needed to create something that would convey the message and get their attention right away .
I have always been a big fan of visual aids , so visualization was my tool of choice . I suggested to gather the whole team in front of a very large whiteboard to discuss how to reach our goal in the simplest way .
We believed visualization was the tool that would allow us to reach our goal in the most direct way . We started to explore the various personas we could address among our customer base . We wanted to target the top guys , the ones that would give us an average of 5 seconds to get their attention . Visualizing our core message would give us higher odds .
Application
Once in front of the whiteboard , we discussed the format we wanted to deliver . We all agreed it had to be a at - a - glance report . Something that could easily fit a A4 page . So , we drew a big rectangle to represent our A4 page . We did several iterations on the structure and on the selection of the main topic . It could not be too cramped , so we tried to identify 3 main topics we wanted to visualize in that rectangle .
Insight and Approach
The first prototype was tested on internal staff that is heavily exposed to the target audience we were trying to address . A few tweaks were applied and we finally had a good prototype to bring to the customers . We tested the simple design ( our design team had not been involved yet ! ) on 5 customers we knew well and we quickly realised the most interest was on the actual raw analytics that we so badly tried to prettify using some kind of infographics . We switched back to numbers and found a format that could stay within the boundaries of an A4 sheet .
The biggest insight was that the end result turned out to be a hybrid of visualization and storytelling , as the target audience appreciated a certain flow in the overview , and we used their story to get to that .
The whole process was extremely fun and enriching . If I was to do this again , I would probably include someone with more visualization experience ( i.e. from our design team ) earlier in the process , just to get their input . It would be interesting to try the same using storytelling . As soon as
we realised an hybrid could work , we saw how important it was to the story we were trying to tell , and our customer ’s stories .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Quarterly Customer Insights
Challenge and Selection
I work in the SaaS space , within the maritime industry . Our software runs on ships , and , typically , our customers do not understand the quality and value of what we do as it just works and they do n’t need to interact with it on a daily basis . However , when budgeting comes , we are often under scrutiny because with quality comes a higher price tag . We wanted to step away from the “ silent mode ” , and create a periodic channel with our customers that would show the value of what we do and provide . A challenge within the challenge was that our customers were not used to these things so we needed to create something that would convey the message and get their attention right away .
I have always been a big fan of visual aids , so visualization was my tool of choice . I suggested to gather the whole team in front of a very large whiteboard to discuss how to reach our goal in the simplest way .
We believed visualization was the tool that would allow us to reach our goal in the most direct way . We started to explore the various personas we could address among our customer base . We wanted to target the top guys , the ones that would give us an average of 5 seconds to get their attention . Visualizing our core message would give us higher odds .
Application
Once in front of the whiteboard , we discussed the format we wanted to deliver . We all agreed it had to be a at - a - glance report . Something that could easily fit a A4 page . So , we drew a big rectangle to represent our A4 page . We did several iterations on the structure and on the selection of the main topic . It could not be too cramped , so we tried to identify 3 main topics we wanted to visualize in that rectangle .
Insight and Approach
The first prototype was tested on internal staff that is heavily exposed to the target audience we were trying to address . A few tweaks were applied and we finally had a good prototype to bring to the customers . We tested the simple design ( our design team had not been involved yet ! ) on 5 customers we knew well and we quickly realised the most interest was on the actual raw analytics that we so badly tried to prettify using some kind of infographics . We switched back to numbers and found a format that could stay within the boundaries of an A4 sheet .
The biggest insight was that the end result turned out to be a hybrid of visualization and storytelling , as the target audience appreciated a certain flow in the overview , and we used their story to get to that .
The whole process was extremely fun and enriching . If I was to do this again , I would probably include someone with more visualization experience ( i.e. from our design team ) earlier in the process , just to get their input . It would be interesting to try the same using storytelling . As soon as
we realised an hybrid could work , we saw how important it was to the story we were trying to tell , and our customer ’s stories .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11338 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
Create a more efficient and pleasing scenario for persons with disabilities . Here in Toronto , a lot had already been done regarding a barrier - free and accessible city . In 2004 , Toronto City Council developed a motion to make the city fully accessible by the year 1999 . Persons with disabilities correspond to 13.5 percent of the total population . With an ageing population , this number is going to rise even more .
Selection
Such a sensitive matter requires empathy to engage society as whole , such as architectures , engineers , designers , constructors , businesses , city council , etc in other to create an actual change . Storytelling was selected cause is such a powerful tool to create this bond . Showing how this challenge is so life changing from the user standpoint .
Application
Since Toronto is so accessible , from a normal user perspective , you think the city is well equipped . Automated doors , ramps , kneeling buses with ramps , audio cues in buses , subways and streetcars are a few examples how the city integrates persons with disabilities .
Until a couple of months ago , due to a slip and fall , I broke my wrist . I undergo surgery and stayed with my wrist immobilised for 2 months . That is when using the accessibility tools became a real necessity for me . I started to notice misplace buttons that activate the each of two doors you need to pass in other to enter any public space . For me , I was not able to open the door , but for a person in a wheelchair , it would be really hard to move away from a straight path to activate a door and return to entering before the door closes again . Can you imagine facing the same situation over and over again during a day ? How it would bother you and if think about it is such a simple change in a project .
Insight
When you are actually in someone else shoes , you realise how important to really think through all the aspects of a project and really be concern how it will affect someone ’s life . I started thinking that standards positions buttons should be addressed in order to facilitate the user 's life . Instead of making them wonder where the next button is located .
But to go even further , we all know that RFID is becoming a cheaper technology . Why not put sensors that detect the RFID signal and the doors automatically open . Intelligent canes could read the signals in different places to show location or to alert a danger area . We can make a good scenario become excellent .
Approach
Storytelling is a wonderful tool cause it puts you in the user standpoint . Creates an emotional connection with the project and sets even higher standards . I plan to use always after learning from experience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
Create a more efficient and pleasing scenario for persons with disabilities . Here in Toronto , a lot had already been done regarding a barrier - free and accessible city . In 2004 , Toronto City Council developed a motion to make the city fully accessible by the year 1999 . Persons with disabilities correspond to 13.5 percent of the total population . With an ageing population , this number is going to rise even more .
Selection
Such a sensitive matter requires empathy to engage society as whole , such as architectures , engineers , designers , constructors , businesses , city council , etc in other to create an actual change . Storytelling was selected cause is such a powerful tool to create this bond . Showing how this challenge is so life changing from the user standpoint .
Application
Since Toronto is so accessible , from a normal user perspective , you think the city is well equipped . Automated doors , ramps , kneeling buses with ramps , audio cues in buses , subways and streetcars are a few examples how the city integrates persons with disabilities .
Until a couple of months ago , due to a slip and fall , I broke my wrist . I undergo surgery and stayed with my wrist immobilised for 2 months . That is when using the accessibility tools became a real necessity for me . I started to notice misplace buttons that activate the each of two doors you need to pass in other to enter any public space . For me , I was not able to open the door , but for a person in a wheelchair , it would be really hard to move away from a straight path to activate a door and return to entering before the door closes again . Can you imagine facing the same situation over and over again during a day ? How it would bother you and if think about it is such a simple change in a project .
Insight
When you are actually in someone else shoes , you realise how important to really think through all the aspects of a project and really be concern how it will affect someone ’s life . I started thinking that standards positions buttons should be addressed in order to facilitate the user 's life . Instead of making them wonder where the next button is located .
But to go even further , we all know that RFID is becoming a cheaper technology . Why not put sensors that detect the RFID signal and the doors automatically open . Intelligent canes could read the signals in different places to show location or to alert a danger area . We can make a good scenario become excellent .
Approach
Storytelling is a wonderful tool cause it puts you in the user standpoint . Creates an emotional connection with the project and sets even higher standards . I plan to use always after learning from experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17293 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
1 . Challenge and tools
The tool I chose to use was mind mapping as a tool for visualizing ideas and information . This guide to Mind Mapping allows executives and managers to save time , get to the point , better structure their ideas , and manage their projects . I use this method with the pedagogy department of our educational institution in the development of training programs .
I used it with my teaching colleagues to structure their ideas and gather the different disciplines around the project . The traditional method for such a project was for each teacher to bring back a part of the curriculum that they thought would be interesting to include in the teaching project . But the problem is that sometimes you end up with two similar programs or disagreements between professors .
2 . Application
In the beginning , I gather all the professors concerned by the new training , I announce the project , and I start the session with a discussion about the objective of creating this new training and the expectations to form new competencies concerning it
I start a brainstorming session and create the main branches corresponding to the main themes , semester , module , and module parts . I began by inviting all stakeholders to propose skills and races related to the disciplinary field of the course . The proposals are then grouped under themes to form a coherent system articulated around the same central core , illustrating concepts that are close to each other . The skills that are close or related are grouped in a single box of a course , and then each course is given a title according to the skills in its list . The next step is to organize my map with the courses that the previous step specified .
Programme
training
Semester 1
Module 1
Module 2
Course 2
Course 1
Course 1
Course 2
Course 1
•Skill 1 •Skill 2
Course 2
•Skill 1 •Skill 2
Course 3
•Skill 1 •Skill 2
3 . Insight
This exercise allowed me to understand the advantage of the Mind Map -because it favors memory anchoring . It is , therefore , particularly effective in phases where the information is not well defined or in disarray .
During meetings , the adoption of this approach facilitates structuring , organization , and a global vision of the project . The program at the end was very rich in skills gathered compared to the traditional method of developing training programs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
1 . Challenge and tools
The tool I chose to use was mind mapping as a tool for visualizing ideas and information . This guide to Mind Mapping allows executives and managers to save time , get to the point , better structure their ideas , and manage their projects . I use this method with the pedagogy department of our educational institution in the development of training programs .
I used it with my teaching colleagues to structure their ideas and gather the different disciplines around the project . The traditional method for such a project was for each teacher to bring back a part of the curriculum that they thought would be interesting to include in the teaching project . But the problem is that sometimes you end up with two similar programs or disagreements between professors .
2 . Application
In the beginning , I gather all the professors concerned by the new training , I announce the project , and I start the session with a discussion about the objective of creating this new training and the expectations to form new competencies concerning it
I start a brainstorming session and create the main branches corresponding to the main themes , semester , module , and module parts . I began by inviting all stakeholders to propose skills and races related to the disciplinary field of the course . The proposals are then grouped under themes to form a coherent system articulated around the same central core , illustrating concepts that are close to each other . The skills that are close or related are grouped in a single box of a course , and then each course is given a title according to the skills in its list . The next step is to organize my map with the courses that the previous step specified .
Programme
training
Semester 1
Module 1
Module 2
Course 2
Course 1
Course 1
Course 2
Course 1
•Skill 1 •Skill 2
Course 2
•Skill 1 •Skill 2
Course 3
•Skill 1 •Skill 2
3 . Insight
This exercise allowed me to understand the advantage of the Mind Map -because it favors memory anchoring . It is , therefore , particularly effective in phases where the information is not well defined or in disarray .
During meetings , the adoption of this approach facilitates structuring , organization , and a global vision of the project . The program at the end was very rich in skills gathered compared to the traditional method of developing training programs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20186 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My reflection – Visualization Challenge and Selection I am a civil constructor ; I participate in the execution of building construction . On one occasion , the need arose to improve the facade installation process in the building to optimize time and resources . The building was clad with brick veneer . Given the complexity of the shape of the windows , doing it the traditional way was very time consuming and required many man hours . I chose this tool because it is indispensable and widely used in the construction industry . It allows us to express our ideas graphically in the field to solve problems that arise on a daily basis . It is a language similar to " construction drawings " , which makes it easier for professionals in charge of the project to understand each other . As mentioned in module 1 , visulization allows us to transform information into images , so that it is easier for others to understand our ideas and what we mean . In construction projects , images on construction details and plans are essential to execute the project correctly , so it is a tool that fits perfectly in our field . Application Once the problem was identified and the conclusion was reached as to how we should face it , in the What Wows stage we used visualization to make tangible the idea of prefabricating the windows with the veneer in a workshop in order to later assemble the elements on site . In this way , sketches and different drawings of the possible options for executing the prefabricated element were made . Once a possible option was defined , we went a step further by taking this design tool to software to represent our idea in 3D and better visualize how it would really look like . Then , to formalize the idea , we made plans and construction details that were printed and taken to the construction site . Insight & Approach Applying this tool allowed us to better understand the problem we were facing . Visualizing our ideas in drawings and 3D figures facilitated the process of finding an effective solution , as it allowed us to plan and project the solution concretely in the project . Without a previous image , it would have been practically impossible to reach a solution to improve the construction process of the facade , because in construction , the plans and construction details captured in drawings are an essential guide for the correct development of the project . On the other hand , I believe that what would make a difference would be to complement this tool with Learning Launch , because experimenting with a " Prototype " of fast and cheap precast would have allowed the installers to identify some problems that were later
presented in the field . By experimenting , we could have learned more from our prefabricated element to , through iteration , improve the prototype we visualized with the previous tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My reflection – Visualization Challenge and Selection I am a civil constructor ; I participate in the execution of building construction . On one occasion , the need arose to improve the facade installation process in the building to optimize time and resources . The building was clad with brick veneer . Given the complexity of the shape of the windows , doing it the traditional way was very time consuming and required many man hours . I chose this tool because it is indispensable and widely used in the construction industry . It allows us to express our ideas graphically in the field to solve problems that arise on a daily basis . It is a language similar to " construction drawings " , which makes it easier for professionals in charge of the project to understand each other . As mentioned in module 1 , visulization allows us to transform information into images , so that it is easier for others to understand our ideas and what we mean . In construction projects , images on construction details and plans are essential to execute the project correctly , so it is a tool that fits perfectly in our field . Application Once the problem was identified and the conclusion was reached as to how we should face it , in the What Wows stage we used visualization to make tangible the idea of prefabricating the windows with the veneer in a workshop in order to later assemble the elements on site . In this way , sketches and different drawings of the possible options for executing the prefabricated element were made . Once a possible option was defined , we went a step further by taking this design tool to software to represent our idea in 3D and better visualize how it would really look like . Then , to formalize the idea , we made plans and construction details that were printed and taken to the construction site . Insight & Approach Applying this tool allowed us to better understand the problem we were facing . Visualizing our ideas in drawings and 3D figures facilitated the process of finding an effective solution , as it allowed us to plan and project the solution concretely in the project . Without a previous image , it would have been practically impossible to reach a solution to improve the construction process of the facade , because in construction , the plans and construction details captured in drawings are an essential guide for the correct development of the project . On the other hand , I believe that what would make a difference would be to complement this tool with Learning Launch , because experimenting with a " Prototype " of fast and cheap precast would have allowed the installers to identify some problems that were later
presented in the field . By experimenting , we could have learned more from our prefabricated element to , through iteration , improve the prototype we visualized with the previous tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15292 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge
Last year when I was working in pilot project for developing Polish Qualification Framework , I had to cooperate with many stakeholders . Unfortunately idea of qualification framework , learning outcomes etc . was something new for many people in Poland . And our team had to explain a lot of new and complicated solutions , processes , tools . A Polish glossary only was then created . Our stakeholders were representatives of schools , craft , different businesses , industry , academia . They had different needs , different experiences and , what was crucial , they used to work in different environments and had own vocabulary . In our team we had to looking for an universal way of explaining - images , non- abstract and universal forms ! But some conceptions are difficult to i.e. be drawn .
2 . Selection
A storytelling is a very good tool to explain complex processes . Fortunately , in our project we had several study visits in countries that had more experience in qualification frameworks than we had . During our travels we met a lot of people and learnt about their stories . These examples were a good inspiration for us . That ’s why we used a storytelling , supported with pictures , drawing etc . to explain ideas and processes crucial for new model of education .
3 . Application
Among new ideas , crucial for improvement skills of working people is process of recognition of prior learning ( RPL ) that means a way of identify and validate learning outcomes , achieved by person in informal way ( i.e. in work , hobby etc . ) . To explain what RPL is , and how important is discovering the unconscious skills , I told to a group of stakeholders ( teachers , managers , a member of trade union and a coach – most of them were male ) a story based on the example that I met during one of my visit abroad . The story was about a man who was working in a factory as a foreman . After 18 years of good job he could became a supervisor , but he needed confirm his manager skills . Fortunately a RPL assessor(HR advisor ) ask him about his hobby , his spare time . And the foreman told that he is a president of a local , unprofessional football club . In a brief conversation the man discovered his management skills . That story was a good point to next step , to talk about methods of validation i.e. portfiolio .
4 . Insight :
For a group of different people the story of the president of unprofessional football club was very clear . They found that RPL is an important tool for professional development . But the most important was to show how crucial is a role of assessor / advisor .
5 . Approach :
An example of a worker who is a football club activist , was quit good for group of men who were interested in sport . I think for other people a main character of story , should have different hobby .
A weakness of my story was the lack of information on tasks of a director / president of a local
football club . To continue workshop on RPL and ways of skills validation , such information would be usefull
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge
Last year when I was working in pilot project for developing Polish Qualification Framework , I had to cooperate with many stakeholders . Unfortunately idea of qualification framework , learning outcomes etc . was something new for many people in Poland . And our team had to explain a lot of new and complicated solutions , processes , tools . A Polish glossary only was then created . Our stakeholders were representatives of schools , craft , different businesses , industry , academia . They had different needs , different experiences and , what was crucial , they used to work in different environments and had own vocabulary . In our team we had to looking for an universal way of explaining - images , non- abstract and universal forms ! But some conceptions are difficult to i.e. be drawn .
2 . Selection
A storytelling is a very good tool to explain complex processes . Fortunately , in our project we had several study visits in countries that had more experience in qualification frameworks than we had . During our travels we met a lot of people and learnt about their stories . These examples were a good inspiration for us . That ’s why we used a storytelling , supported with pictures , drawing etc . to explain ideas and processes crucial for new model of education .
3 . Application
Among new ideas , crucial for improvement skills of working people is process of recognition of prior learning ( RPL ) that means a way of identify and validate learning outcomes , achieved by person in informal way ( i.e. in work , hobby etc . ) . To explain what RPL is , and how important is discovering the unconscious skills , I told to a group of stakeholders ( teachers , managers , a member of trade union and a coach – most of them were male ) a story based on the example that I met during one of my visit abroad . The story was about a man who was working in a factory as a foreman . After 18 years of good job he could became a supervisor , but he needed confirm his manager skills . Fortunately a RPL assessor(HR advisor ) ask him about his hobby , his spare time . And the foreman told that he is a president of a local , unprofessional football club . In a brief conversation the man discovered his management skills . That story was a good point to next step , to talk about methods of validation i.e. portfiolio .
4 . Insight :
For a group of different people the story of the president of unprofessional football club was very clear . They found that RPL is an important tool for professional development . But the most important was to show how crucial is a role of assessor / advisor .
5 . Approach :
An example of a worker who is a football club activist , was quit good for group of men who were interested in sport . I think for other people a main character of story , should have different hobby .
A weakness of my story was the lack of information on tasks of a director / president of a local
football club . To continue workshop on RPL and ways of skills validation , such information would be usefull
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12839 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Planners Visit Primary Tool for Design Thinking : Learning Launch Kindly note : 1 ) Background and details have been given , to help the peers and others , to understand better , the domain / industry . 2 ) Its important , that the challenge is explained both in the context and at a specific level . 3 ) While one of the four design thinking tools presented in the course has to be selected , there may be an overlap , but the primary tool is mentioned here , for the purpose of this assignment . Thank you for your time and to review this case . Background : � I am one of the Founder Members of the Council of Financial Planners , Bengaluru , India . � Currently , I am the President , supported well , by a talented , diversified group of Professionals . � The services are on a Pro - bono basis . � This is , a not - for profit , organisation comprising of CFP Certificants & Professionals in Financial Service space . � Our mission is , to harness the strengths , experience and diversity of recognised Certified Professionals in Personal Finance , to achieve Financial Literacy . � Who are the stakeholders ? Financial Consumer in the center , the regulator , the intermediary ( a self employed independent professional and /or an institution ) Challenge : Managing , a not for profit organisation , by itself , is a challenging task . But thankfully , due to a set of individuals who are committed to our mission , we are able to fulfil our objectives and use this , for Continuing Professional Education and to make it relevant and meaningful , to all Professionals associated with it . Now coming to the specifics of the challenge . Every year , as part of our Knowledge Management Event , we have an annual convention . To be creative and relevant to the times , its theme based , reflecting the macro environments . Being , a not for profit , we get this subsidised by the Asset Management Companies and other Principals , sponsoring part of it . This also helps us , to manage the expenses incurred for the Venue , Travel , and logistics in addition to , subsidising the cost of the event to registered participants .
We strive to be innovative and ensure , a theme chosen reflects the concerns and challenges being faced in the industry . The expected outcome is make the participants fully charged with the perspectives gathered and to progress further in their profession . Specific Challenge : Planners Visit Primary tool used to make it a success : Learning Launch � This is a one day event , followed with second day a workshop and culminating on third day , with a Convention . � The collaboration for this was with FPA ( Financial Planning Academy ) � What is , generally followed elsewhere , in other countries in Canada , US , Malaysia , Singapore , is the delegates are given a list , profile , niche area of the practice of the chosen CFP Professionals . Based on that , the Planners Visit is organised . � A group of participants visit the offices of these professionals , based on their interest to interact with the Key People and have learning ’s from them . We were attempting this for the first time in India . What did we do ? We formed a small team . Creative and open minded , to tinker around with the format and make it a fun for learning exercise . When we try , to map the journey , in terms of user experience and issues from the Indian context , we identified the following : 1 ) To visit a planner at his / her office , is time consuming and can be avoided , due to traffic woes and issues . 2 ) Office Infrastructure and Parking an issue . 3 ) Being Self Employed Independent Professionals , not many are equipped to handle the Delegates . 4 ) India is too diverse with professionals practising in different cities which are distant . 5 ) Travel , logistics can be a nightmare if not handled properly 6 ) Being a not for profit , we do nt have a bandwidth to manage due to constraints in resources . Formation of an Idea - Learning Launch 1 ) What if the Planners not just from Bengaluru , but across the Cities of India , specially Mumbai , New Delhi , Chennai and other places were invited to a common place , the venue itself ?
2 ) What if they were given a breif and asked to share the success stories and the learning ’s ? 3 ) What if they were chosen based on the niche area of the practice or specialisations ? This addressed some of the key issues raised from our context ? From the delegates point of consideration the following was then identified . � From the participant ’s point of view , how do we help them to choose which planner ? � How do we ensure , that they do n’t get a feel or a regret , which they missed out learning from another professional ? As a Learning Launch what did we decide to do ? 1 ) Select 12 Planners preferably distinct from one another in terms of type of practice . 2 ) Delegates were randomly allocated one of two Conference rooms . 3 ) 6 Planners per room made their presentations in the respective rooms . 4 ) We assembled all in the later part of the evening in Single Room . 5 ) Participants and Planners shared their own experiences and learning with the other groups . 6 ) Well coordinated by a team of Volunteers . This was a huge success and acceptance and as a result of this , they have adopted this method / format in other places across . Insights : 1 ) If , there is clarity in purpose and the expected outcomes , the ideas flow . 2 ) Localise , to make it more meaningful and relevant . 3 ) Focus on priorities . 4 ) Question assumptions . 5 ) Seek contrarian views , this helps to get better perspectives . Approach : 1 ) Seek proactively the expectations and areas of professional help required from prospective delegates . 2 ) Seek planners who would value add their experience to other fellow professionals . 3 ) Create an ambience or comfort zones where there can be more one to one interactions . 4 ) Bring the Young /Upcoming and the Older Professionals ’ to have different perspectives / Learning !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Planners Visit Primary Tool for Design Thinking : Learning Launch Kindly note : 1 ) Background and details have been given , to help the peers and others , to understand better , the domain / industry . 2 ) Its important , that the challenge is explained both in the context and at a specific level . 3 ) While one of the four design thinking tools presented in the course has to be selected , there may be an overlap , but the primary tool is mentioned here , for the purpose of this assignment . Thank you for your time and to review this case . Background : � I am one of the Founder Members of the Council of Financial Planners , Bengaluru , India . � Currently , I am the President , supported well , by a talented , diversified group of Professionals . � The services are on a Pro - bono basis . � This is , a not - for profit , organisation comprising of CFP Certificants & Professionals in Financial Service space . � Our mission is , to harness the strengths , experience and diversity of recognised Certified Professionals in Personal Finance , to achieve Financial Literacy . � Who are the stakeholders ? Financial Consumer in the center , the regulator , the intermediary ( a self employed independent professional and /or an institution ) Challenge : Managing , a not for profit organisation , by itself , is a challenging task . But thankfully , due to a set of individuals who are committed to our mission , we are able to fulfil our objectives and use this , for Continuing Professional Education and to make it relevant and meaningful , to all Professionals associated with it . Now coming to the specifics of the challenge . Every year , as part of our Knowledge Management Event , we have an annual convention . To be creative and relevant to the times , its theme based , reflecting the macro environments . Being , a not for profit , we get this subsidised by the Asset Management Companies and other Principals , sponsoring part of it . This also helps us , to manage the expenses incurred for the Venue , Travel , and logistics in addition to , subsidising the cost of the event to registered participants .
We strive to be innovative and ensure , a theme chosen reflects the concerns and challenges being faced in the industry . The expected outcome is make the participants fully charged with the perspectives gathered and to progress further in their profession . Specific Challenge : Planners Visit Primary tool used to make it a success : Learning Launch � This is a one day event , followed with second day a workshop and culminating on third day , with a Convention . � The collaboration for this was with FPA ( Financial Planning Academy ) � What is , generally followed elsewhere , in other countries in Canada , US , Malaysia , Singapore , is the delegates are given a list , profile , niche area of the practice of the chosen CFP Professionals . Based on that , the Planners Visit is organised . � A group of participants visit the offices of these professionals , based on their interest to interact with the Key People and have learning ’s from them . We were attempting this for the first time in India . What did we do ? We formed a small team . Creative and open minded , to tinker around with the format and make it a fun for learning exercise . When we try , to map the journey , in terms of user experience and issues from the Indian context , we identified the following : 1 ) To visit a planner at his / her office , is time consuming and can be avoided , due to traffic woes and issues . 2 ) Office Infrastructure and Parking an issue . 3 ) Being Self Employed Independent Professionals , not many are equipped to handle the Delegates . 4 ) India is too diverse with professionals practising in different cities which are distant . 5 ) Travel , logistics can be a nightmare if not handled properly 6 ) Being a not for profit , we do nt have a bandwidth to manage due to constraints in resources . Formation of an Idea - Learning Launch 1 ) What if the Planners not just from Bengaluru , but across the Cities of India , specially Mumbai , New Delhi , Chennai and other places were invited to a common place , the venue itself ?
2 ) What if they were given a breif and asked to share the success stories and the learning ’s ? 3 ) What if they were chosen based on the niche area of the practice or specialisations ? This addressed some of the key issues raised from our context ? From the delegates point of consideration the following was then identified . � From the participant ’s point of view , how do we help them to choose which planner ? � How do we ensure , that they do n’t get a feel or a regret , which they missed out learning from another professional ? As a Learning Launch what did we decide to do ? 1 ) Select 12 Planners preferably distinct from one another in terms of type of practice . 2 ) Delegates were randomly allocated one of two Conference rooms . 3 ) 6 Planners per room made their presentations in the respective rooms . 4 ) We assembled all in the later part of the evening in Single Room . 5 ) Participants and Planners shared their own experiences and learning with the other groups . 6 ) Well coordinated by a team of Volunteers . This was a huge success and acceptance and as a result of this , they have adopted this method / format in other places across . Insights : 1 ) If , there is clarity in purpose and the expected outcomes , the ideas flow . 2 ) Localise , to make it more meaningful and relevant . 3 ) Focus on priorities . 4 ) Question assumptions . 5 ) Seek contrarian views , this helps to get better perspectives . Approach : 1 ) Seek proactively the expectations and areas of professional help required from prospective delegates . 2 ) Seek planners who would value add their experience to other fellow professionals . 3 ) Create an ambience or comfort zones where there can be more one to one interactions . 4 ) Bring the Young /Upcoming and the Older Professionals ’ to have different perspectives / Learning !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12981 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking for innovation
Tool that applied : Storytelling
Challenge and Selection
Storytelling is an interesting tool that we can apply in every day of our lives . As a publicist of a perfume company I always face the challenges of how to attract more custumes and make them love our new products . I can mention that I always work in ensuring a new portafolio of products for our customers to satify theis need and presenting new perfect scents . I chose to apply storytelling because it is able to give and get insights into customers , build emphaty emotionally . I usually create characters to represent the customers . It is important to mention that I add conflicts to the stories to reflect user ’s problems . One of the reasons why I use storytelling is this can help to understand what users really want as a solution . Interesting stories , in most cases get the user´s attention . According to User Experience Desing , designers use storytelling to design processes to ensure that work is about user ’s needs . Also , companies can communicate the value they want to offer to users . After understanding user ’s needs and desire , we can use insights to tell stories about who are our users , what they want and how we can satisfy their needs . This story makes the Project to emphatize with users and ensures their needs match with it . To have a story about our Project mean that we can sell our new product . It can be posible throught design process because we can know exactly what story to tell and show how our product can give value in a new way .
Application
It is important to mention that storytelling gives emotional branding . This can build and appeal customers ’ emotional state , aspirations and needs . The objective of emotional branding is to create a connection between customers and products by estimulating their emotions . Human needs like emotional security are in their subconscious . This allows marketers and publicists to create self - fulfilling prophecies in costumer demand . People want to know demand and publicists should implement this needs . The company where I work has launched a new perfume that give women the power to make her dreams come true . Also , women can share their experiences in a YouTube Channel . This channel is so interesting and get women attention . Followers can notice that real women like a mother , a teacher , a doctor , a secretary can do whatever they want if they believe in themselves and give the best of them to show the world that women can make the difference . Also , ther is a app called “ Healing Kids ” where women can find more products like perfume to fell that they have the scent to have the power to be better everyday . Creating a channel and app where customers can share their experiences is motivating other women to embark in ther journey of our perfumes and choose and special scent for them .
Insights
To apply this tool , we designed and tested our solutions . Through the learning process we knew how to improve our product ’s function and design to meet user ’s expectation . Wee realized that the customers were more attracted from the channel , because they can find stories from real people and not influencers or celebrities . Our marketing department used the results of this process to recreate and organize our marketing campaign . It ’s important to mention thet now our campaigns focus on human centered design to improve our product and services .
Approach
In order to get perfect results , learning launch is another tool that I am considering in the next steps . One of the reason is learning launch is an important tool for our business . We need as a team to review the insight gained from our first launches and incorpórate this insight into future designs . We can conclude this is the most effective and ideal way of approaching and implementing solutions . Future designs should reflect insight gained , progress made , and come closer to real needs of our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking for innovation
Tool that applied : Storytelling
Challenge and Selection
Storytelling is an interesting tool that we can apply in every day of our lives . As a publicist of a perfume company I always face the challenges of how to attract more custumes and make them love our new products . I can mention that I always work in ensuring a new portafolio of products for our customers to satify theis need and presenting new perfect scents . I chose to apply storytelling because it is able to give and get insights into customers , build emphaty emotionally . I usually create characters to represent the customers . It is important to mention that I add conflicts to the stories to reflect user ’s problems . One of the reasons why I use storytelling is this can help to understand what users really want as a solution . Interesting stories , in most cases get the user´s attention . According to User Experience Desing , designers use storytelling to design processes to ensure that work is about user ’s needs . Also , companies can communicate the value they want to offer to users . After understanding user ’s needs and desire , we can use insights to tell stories about who are our users , what they want and how we can satisfy their needs . This story makes the Project to emphatize with users and ensures their needs match with it . To have a story about our Project mean that we can sell our new product . It can be posible throught design process because we can know exactly what story to tell and show how our product can give value in a new way .
Application
It is important to mention that storytelling gives emotional branding . This can build and appeal customers ’ emotional state , aspirations and needs . The objective of emotional branding is to create a connection between customers and products by estimulating their emotions . Human needs like emotional security are in their subconscious . This allows marketers and publicists to create self - fulfilling prophecies in costumer demand . People want to know demand and publicists should implement this needs . The company where I work has launched a new perfume that give women the power to make her dreams come true . Also , women can share their experiences in a YouTube Channel . This channel is so interesting and get women attention . Followers can notice that real women like a mother , a teacher , a doctor , a secretary can do whatever they want if they believe in themselves and give the best of them to show the world that women can make the difference . Also , ther is a app called “ Healing Kids ” where women can find more products like perfume to fell that they have the scent to have the power to be better everyday . Creating a channel and app where customers can share their experiences is motivating other women to embark in ther journey of our perfumes and choose and special scent for them .
Insights
To apply this tool , we designed and tested our solutions . Through the learning process we knew how to improve our product ’s function and design to meet user ’s expectation . Wee realized that the customers were more attracted from the channel , because they can find stories from real people and not influencers or celebrities . Our marketing department used the results of this process to recreate and organize our marketing campaign . It ’s important to mention thet now our campaigns focus on human centered design to improve our product and services .
Approach
In order to get perfect results , learning launch is another tool that I am considering in the next steps . One of the reason is learning launch is an important tool for our business . We need as a team to review the insight gained from our first launches and incorpórate this insight into future designs . We can conclude this is the most effective and ideal way of approaching and implementing solutions . Future designs should reflect insight gained , progress made , and come closer to real needs of our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16798 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Cousera Assignment – Design Thinking Methodology
Challenge : - In this vast ‘ Corporate World ’ , learning , improving knowledge and application of them over work is quite common but there are certain issues and concerns for the employees . Below are list of few :
• Monotonous work ( Repetitive works ) • Expansion of knowledge restricted in the domain that they work . • Less employee engagement activities and interaction among the employees
as well as with management .
These were addressed after interacting with random employees from multiple departments and their opinions were noted .
Selection : - After interacting and knowing the issues and concerns of the employees , I think the best approach would be by using ‘ learning launch ’ by experimenting a creative method and follow that practise for a while to know the outcome of these changes and impact on the employees . I would then get the feedback from the employees and proceed further depending on the views shared by employees .
Application : -
• A Team consists of multiple sub teams with different dedicated tasks / work
assigned to them . An employee after attaining certain tenure in their sub - team can be moved to other sub - team which not only helps them to understand the link and importance of different teams .
• Most of the employees would show keen interest in learning new concepts
and exploring their knowledge , this approach will help them to increase knowledge and get to know new things .
• Management will also be beneficial with these structural changes cause every
employee perspective differs towards an issue or idea . There are many chances to receive lot of product / process improvements , suggestions etc from these new batch of employees which also helps to address the issues and resolve them within sub - teams .
• Conducting employee engagement activities , these need not be only fun
oriented it can be planned as fun + team bonding activities which energises employees and encourage them in co - ordinating and interacting with the colleagues .
• These employee engagement activities can include management once in a
while ( i.e. , once in a quarter /half yearly ) which breaks the ice between employees and the management .
Insight : - After experimenting this within small size teams the outcome was tremendous and fruitful which was effective and the impact on employees was specific and succeed to reduce their issues and concerns which helped both management as well as employees as an individuals .
Approach : - An alternative approach could be to use the Visualisation Tool , we can ask employees to express their suggestions or concerns in visual platform which increases their logical and creative approach towards any presentation or ideology .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Cousera Assignment – Design Thinking Methodology
Challenge : - In this vast ‘ Corporate World ’ , learning , improving knowledge and application of them over work is quite common but there are certain issues and concerns for the employees . Below are list of few :
• Monotonous work ( Repetitive works ) • Expansion of knowledge restricted in the domain that they work . • Less employee engagement activities and interaction among the employees
as well as with management .
These were addressed after interacting with random employees from multiple departments and their opinions were noted .
Selection : - After interacting and knowing the issues and concerns of the employees , I think the best approach would be by using ‘ learning launch ’ by experimenting a creative method and follow that practise for a while to know the outcome of these changes and impact on the employees . I would then get the feedback from the employees and proceed further depending on the views shared by employees .
Application : -
• A Team consists of multiple sub teams with different dedicated tasks / work
assigned to them . An employee after attaining certain tenure in their sub - team can be moved to other sub - team which not only helps them to understand the link and importance of different teams .
• Most of the employees would show keen interest in learning new concepts
and exploring their knowledge , this approach will help them to increase knowledge and get to know new things .
• Management will also be beneficial with these structural changes cause every
employee perspective differs towards an issue or idea . There are many chances to receive lot of product / process improvements , suggestions etc from these new batch of employees which also helps to address the issues and resolve them within sub - teams .
• Conducting employee engagement activities , these need not be only fun
oriented it can be planned as fun + team bonding activities which energises employees and encourage them in co - ordinating and interacting with the colleagues .
• These employee engagement activities can include management once in a
while ( i.e. , once in a quarter /half yearly ) which breaks the ice between employees and the management .
Insight : - After experimenting this within small size teams the outcome was tremendous and fruitful which was effective and the impact on employees was specific and succeed to reduce their issues and concerns which helped both management as well as employees as an individuals .
Approach : - An alternative approach could be to use the Visualisation Tool , we can ask employees to express their suggestions or concerns in visual platform which increases their logical and creative approach towards any presentation or ideology .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20405 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Maria Laitinen Design Thinking Innovation Final Exercise
Challenge Applying for a job is a tough process . For the applicant there are a lot of different emotions , creating a good application takes time and if one is chosen for interviews , they take even more time . I ’ve been in this kind of process myself during this autumn , so I ’ve had plenty of experience from different companies ’ recruitment processes . In the end I decided to drop off from several different companies ’ processes I did n’t get the “ good feeling ” from the company or some other reason . So I ’ve been an “ user ” or a recruitment process and this is my insight to it . The topic of this exercise was born when I start to wonder that what kind of reasons lead to leaving the recruitment process unfinished ? This is a valuable question and a real business challenge for recruiting companies since it shrinks the pool of the applicants . In this paper I focus on the question : Is there a way how communication could prevent this to happen ? In the recruitment process there can be a lot or lack of communication and this affects the applicants ’ opinions about the company . There the better the communication and more alluring the company , the bigger pool of applicants to choose from . This results to the better quality of employers . There are phases in the recruitment process where the applicants drop off themselves . I call these exit points and in this paper focus on the role of the communication on voluntary exit points : what kind of information design and communication is needed for the applicant not to leave the process unfinished ? Selection To tackle this challenge , I chose the journey mapping tool where the applicant is the customer . The application process includes a lot of different phases and layers for both parties and the journey mapping tool is in my opinion the best way to visualize these . It is very important to understand the applicant ’s different considerations because good communication from the company side can have a big effect on these . I ’ve attached my map to the end of this paper . In this paper I ’ve used learnings from the Service Design Thinking course video 1 . Also I ’ve used two books as a source for inspiration . The first is “ Service Design Thinking ” by Marc
Stickdorn . The second book is “ Service Design for Business : A Practical Guide to Optimizing the
Customer Experience ” by Ben Reason , Lavrans Lovlie and Melvin Brand Flu .
Applying the visualization Good visualizations are clear and precise . I created the customer journey map so that every step of the recruitment process is one column and every row describes some kind of emotion or an action . In this case the problem seemed to be the amount of information . If there is too much
Maria Laitinen Design Thinking Innovation Final Exercise
information , the important bits of information can be lost . Once I started to map the customer journey I realized that there are a lot of things I could add to my drawing . Should I map also the internal company decisions for each phase ? Are applicant ’s considerations important or would adding emotions be enough ? At some point I was not so sure anymore if I had chosen the right tool for the visualization . Different companies have different recruitment processes ; some have tasks for the applicant before the interview . My customer journey map is just a model ; in real life there are sidesteps , several rounds of interview , negotiations of the pay etc . Insight What I learned from the exercise is that in a recruitment process different applicants have different motives and emotions . In real life the recruitment situations vary a lot ; some really want to be recruited and others are just browsing for offers . This has also influence on the effect of the communication . If someone is looking for a job desperately , the person is much more likely to accept poor communication than one who already has a nice job but is just searching for something better . So if the applicant decides voluntarily to leave the process unfinished , he / she has different emotions than someone who is very eager to go through everything . The bigger amount of applicants , the more the company has to choose from . But information design and good communication require a lot from the recruiting company . There are several internal decisions that the applicant does not see but have to be made in time to have a streamlined recruitment process . For example if the person going through the applications is burdened with a lot of work , the process can be prolonged . This can leave a bad taste in the applicant ’s mouth and lead the applicant towards an exit point . So to prevent the “ voluntary exits ” of the recruitment process the company needs to communicate clearly to the applicants what it expects and offers . Approach Next time I would still use a customer journey map but I would draw more than one of them . While writing this paper I realized that there can be several different customer journey maps when recruitment processes are modelled . In this case I should have first done an overall customer journey map with basic steps of the recruitment . Then I could have created another map related to the exit points . This customer journey map would have allowed me to focus more on the reasons why people do not apply at all or inform during the process that they are not
available . If this tool would have been used in real life to solve a business challenge of a
recruitment problem , there should have been other stakeholders in defining the exit points as well . Since this exercise did not include other stakeholders and it ’s the weakness of my submission . I could have used a different kind of visualization to map the roles of all the stakeholders , in this case various people from company ’s different departments and people in other kind of recruitment situation ..
Maria Laitinen Design Thinking Innovation Final Exercise
Maria Laitinen Design Thinking Innovation Final Exercise
THE CUSTOMER JOURNEY MAP : EXIT POINTS IN THE PROCESS OF APPLYING A JOB
| EMAIL:
ID_NUM:
NAME_STUDENT: Maria Laitinen, Maria Laitinen, Maria Laitinen, Maria Laitinen
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Maria Laitinen Design Thinking Innovation Final Exercise
Challenge Applying for a job is a tough process . For the applicant there are a lot of different emotions , creating a good application takes time and if one is chosen for interviews , they take even more time . I ’ve been in this kind of process myself during this autumn , so I ’ve had plenty of experience from different companies ’ recruitment processes . In the end I decided to drop off from several different companies ’ processes I did n’t get the “ good feeling ” from the company or some other reason . So I ’ve been an “ user ” or a recruitment process and this is my insight to it . The topic of this exercise was born when I start to wonder that what kind of reasons lead to leaving the recruitment process unfinished ? This is a valuable question and a real business challenge for recruiting companies since it shrinks the pool of the applicants . In this paper I focus on the question : Is there a way how communication could prevent this to happen ? In the recruitment process there can be a lot or lack of communication and this affects the applicants ’ opinions about the company . There the better the communication and more alluring the company , the bigger pool of applicants to choose from . This results to the better quality of employers . There are phases in the recruitment process where the applicants drop off themselves . I call these exit points and in this paper focus on the role of the communication on voluntary exit points : what kind of information design and communication is needed for the applicant not to leave the process unfinished ? Selection To tackle this challenge , I chose the journey mapping tool where the applicant is the customer . The application process includes a lot of different phases and layers for both parties and the journey mapping tool is in my opinion the best way to visualize these . It is very important to understand the applicant ’s different considerations because good communication from the company side can have a big effect on these . I ’ve attached my map to the end of this paper . In this paper I ’ve used learnings from the Service Design Thinking course video 1 . Also I ’ve used two books as a source for inspiration . The first is “ Service Design Thinking ” by Marc
Stickdorn . The second book is “ Service Design for Business : A Practical Guide to Optimizing the
Customer Experience ” by Ben Reason , Lavrans Lovlie and Melvin Brand Flu .
Applying the visualization Good visualizations are clear and precise . I created the customer journey map so that every step of the recruitment process is one column and every row describes some kind of emotion or an action . In this case the problem seemed to be the amount of information . If there is too much
Maria Laitinen Design Thinking Innovation Final Exercise
information , the important bits of information can be lost . Once I started to map the customer journey I realized that there are a lot of things I could add to my drawing . Should I map also the internal company decisions for each phase ? Are applicant ’s considerations important or would adding emotions be enough ? At some point I was not so sure anymore if I had chosen the right tool for the visualization . Different companies have different recruitment processes ; some have tasks for the applicant before the interview . My customer journey map is just a model ; in real life there are sidesteps , several rounds of interview , negotiations of the pay etc . Insight What I learned from the exercise is that in a recruitment process different applicants have different motives and emotions . In real life the recruitment situations vary a lot ; some really want to be recruited and others are just browsing for offers . This has also influence on the effect of the communication . If someone is looking for a job desperately , the person is much more likely to accept poor communication than one who already has a nice job but is just searching for something better . So if the applicant decides voluntarily to leave the process unfinished , he / she has different emotions than someone who is very eager to go through everything . The bigger amount of applicants , the more the company has to choose from . But information design and good communication require a lot from the recruiting company . There are several internal decisions that the applicant does not see but have to be made in time to have a streamlined recruitment process . For example if the person going through the applications is burdened with a lot of work , the process can be prolonged . This can leave a bad taste in the applicant ’s mouth and lead the applicant towards an exit point . So to prevent the “ voluntary exits ” of the recruitment process the company needs to communicate clearly to the applicants what it expects and offers . Approach Next time I would still use a customer journey map but I would draw more than one of them . While writing this paper I realized that there can be several different customer journey maps when recruitment processes are modelled . In this case I should have first done an overall customer journey map with basic steps of the recruitment . Then I could have created another map related to the exit points . This customer journey map would have allowed me to focus more on the reasons why people do not apply at all or inform during the process that they are not
available . If this tool would have been used in real life to solve a business challenge of a
recruitment problem , there should have been other stakeholders in defining the exit points as well . Since this exercise did not include other stakeholders and it ’s the weakness of my submission . I could have used a different kind of visualization to map the roles of all the stakeholders , in this case various people from company ’s different departments and people in other kind of recruitment situation ..
Maria Laitinen Design Thinking Innovation Final Exercise
Maria Laitinen Design Thinking Innovation Final Exercise
THE CUSTOMER JOURNEY MAP : EXIT POINTS IN THE PROCESS OF APPLYING A JOB
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maria Laitinen",
"Maria Laitinen",
"Maria Laitinen",
"Maria Laitinen"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3915 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling tool
Challenge and selection
As a school teacher in my world history subject I always try to make my students understand the context that is being exposed to them and also the message that is transmitted to them , so that they learn and apply it in their personal lives , for this I use techniques of design thinking to create courses that appeal to my students and can capture their full attention . For this I chose the technique of Storytelling , as a teacher I have realized that , like gamification , it is not a strategy only to be used in marketing , since , being an effective communication tool , it can be used to teach knowledge and values , awakening the interest and motivation of our students in those subjects where their performance is not the best .
Request
With the help of this tool , I developed different role - playing games for specific events described in the universal history guide and created stories to be read and applied in the game . The idea was very good , my students had a lot of fun while observing and understanding the situations that were developing , the emotional connection with the character , the concerns , the struggles , it allowed them to put their own emotions into practice , and understand what attitudes were correct and which were not .
There is a game of soldiers that I used as an example , in which a similarity can be established with the wars produced in the twentieth century " Call of Duty " , which I used to apply about the Second World War using the narration technique with my students . Before telling a story , we must know who we are going to tell it to , as they are adolescent students , I must know what they are like , what they are interested in , what they feel , how they think , how they behave , in such a way that I can change any incorrect attitude in him . Then I explained to them what the story that is going to develop is about , who participates , the place , etc . Different situations were established in which the students participated actively , exchanging dialogue and asking questions when they did not understand some fact that was presented . Try to allow my students to take on different roles , even opposite characters so that they can put themselves in their shoes and develop what they would have done in the character 's shoes . This whole process lasted about a month , for which once the game is over it is important that at the end the students reflect on the process and receive opinions from others . How has the task been developed ? What have they learned ? What mistakes have they made ? This will develop their capacity for self - criticism and help them improve in the future . The result I was able to verify that the vast majority understood the message of each situation and wrote it when the weekly exams were carried out . This whole process lasted about a month , for which once the game is over it is important that at the end the students reflect on the process and receive opinions from others . How has the task been developed ? What have they learned ? What mistakes have they made ? This will develop their capacity for self - criticism and help them improve in the future . The result I was able to verify that the vast majority understood the message of each situation and wrote it when the weekly exams were carried out . This whole process lasted about a month , for which once the game is over it is important that at the end the students reflect on the process and receive opinions from others . How has the task been
developed ? What have they learned ? What mistakes have they made ? This will develop their capacity for self - criticism and help them improve in the future . The result I was able to verify that the vast majority understood the message of each situation and wrote it when the weekly exams were carried out .
Perspective and focus
I have learned that this tool can be incredibly useful not only in schools , but can also be extended to all of education . What I am looking for is that my students can identify with the characters and develop their own point of view before the development of the story , as well as having alternative solutions to certain problems . Thanks to this technique I have been able to notice the parts in which my students made it difficult for them to understand , some due to their own fears of socializing with other students , others were carried away by play ( fun ) more than by learning , but I plan to improve this technique much more to remedy that , as I have seen a lot of interest from most of the students .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling tool
Challenge and selection
As a school teacher in my world history subject I always try to make my students understand the context that is being exposed to them and also the message that is transmitted to them , so that they learn and apply it in their personal lives , for this I use techniques of design thinking to create courses that appeal to my students and can capture their full attention . For this I chose the technique of Storytelling , as a teacher I have realized that , like gamification , it is not a strategy only to be used in marketing , since , being an effective communication tool , it can be used to teach knowledge and values , awakening the interest and motivation of our students in those subjects where their performance is not the best .
Request
With the help of this tool , I developed different role - playing games for specific events described in the universal history guide and created stories to be read and applied in the game . The idea was very good , my students had a lot of fun while observing and understanding the situations that were developing , the emotional connection with the character , the concerns , the struggles , it allowed them to put their own emotions into practice , and understand what attitudes were correct and which were not .
There is a game of soldiers that I used as an example , in which a similarity can be established with the wars produced in the twentieth century " Call of Duty " , which I used to apply about the Second World War using the narration technique with my students . Before telling a story , we must know who we are going to tell it to , as they are adolescent students , I must know what they are like , what they are interested in , what they feel , how they think , how they behave , in such a way that I can change any incorrect attitude in him . Then I explained to them what the story that is going to develop is about , who participates , the place , etc . Different situations were established in which the students participated actively , exchanging dialogue and asking questions when they did not understand some fact that was presented . Try to allow my students to take on different roles , even opposite characters so that they can put themselves in their shoes and develop what they would have done in the character 's shoes . This whole process lasted about a month , for which once the game is over it is important that at the end the students reflect on the process and receive opinions from others . How has the task been developed ? What have they learned ? What mistakes have they made ? This will develop their capacity for self - criticism and help them improve in the future . The result I was able to verify that the vast majority understood the message of each situation and wrote it when the weekly exams were carried out . This whole process lasted about a month , for which once the game is over it is important that at the end the students reflect on the process and receive opinions from others . How has the task been developed ? What have they learned ? What mistakes have they made ? This will develop their capacity for self - criticism and help them improve in the future . The result I was able to verify that the vast majority understood the message of each situation and wrote it when the weekly exams were carried out . This whole process lasted about a month , for which once the game is over it is important that at the end the students reflect on the process and receive opinions from others . How has the task been
developed ? What have they learned ? What mistakes have they made ? This will develop their capacity for self - criticism and help them improve in the future . The result I was able to verify that the vast majority understood the message of each situation and wrote it when the weekly exams were carried out .
Perspective and focus
I have learned that this tool can be incredibly useful not only in schools , but can also be extended to all of education . What I am looking for is that my students can identify with the characters and develop their own point of view before the development of the story , as well as having alternative solutions to certain problems . Thanks to this technique I have been able to notice the parts in which my students made it difficult for them to understand , some due to their own fears of socializing with other students , others were carried away by play ( fun ) more than by learning , but I plan to improve this technique much more to remedy that , as I have seen a lot of interest from most of the students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18758 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool that Applied : Learning launch tool
Challenge
I am into renting out properties to tourists in the hilly region Lonavala which is located in Maharashtra , one of the states in India . The challenge that I am facing is how to attract more tourists to have a good and comfortable stay at my property because out here there is a lot of competition among the property owners and the customers prefer the property which is low in cost and but has all the amenities so it is becoming quite difficult for me to make profits in high margin because my maintenance cost rises due to charging less from the customers .
Selection
The tool that I will be using to solve my problem is the Learning launch tool because I think this idea will help me to solve my problem by targeting the customers I want and by solving their needs and want when they book a property around this area .
Application
The Learning launch tool helps us develop many ideas for the good of the business and therefore I will be going on with this Idea . With the help of a learning launch tool , I came up with the idea of providing extraordinary services to the customers and asking a premium price for it because it came to my attention the customers who visit the property in this area do not only want to have a good but also a good service therefore by them with the service they want I will be able to solve their problems and for providing the good service to them they 'll also feel like paying more for having a good and satisfying stay and therefore this wo n't only solve their problem but also mine by making higher profit margin and attraction more customers at my property .
Insight
After applying the learning launching tool I saw changes in customers reviews and attraction from the new customers because the service that I provided was exceptional and even if any customer had to face any problem during their stay it was getting cover - up by the service I was provided to them because to them the thing that mattered the most was the service and how well we treat them while they have stayed here , so they were even recommending to others which resulted in increased popularity .
Approach
Learning the launch tool was a great help but in future , if I have to make changes I will use a storytelling tool this will help in attracting more customers by telling the experiences of previous customers at my property .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool that Applied : Learning launch tool
Challenge
I am into renting out properties to tourists in the hilly region Lonavala which is located in Maharashtra , one of the states in India . The challenge that I am facing is how to attract more tourists to have a good and comfortable stay at my property because out here there is a lot of competition among the property owners and the customers prefer the property which is low in cost and but has all the amenities so it is becoming quite difficult for me to make profits in high margin because my maintenance cost rises due to charging less from the customers .
Selection
The tool that I will be using to solve my problem is the Learning launch tool because I think this idea will help me to solve my problem by targeting the customers I want and by solving their needs and want when they book a property around this area .
Application
The Learning launch tool helps us develop many ideas for the good of the business and therefore I will be going on with this Idea . With the help of a learning launch tool , I came up with the idea of providing extraordinary services to the customers and asking a premium price for it because it came to my attention the customers who visit the property in this area do not only want to have a good but also a good service therefore by them with the service they want I will be able to solve their problems and for providing the good service to them they 'll also feel like paying more for having a good and satisfying stay and therefore this wo n't only solve their problem but also mine by making higher profit margin and attraction more customers at my property .
Insight
After applying the learning launching tool I saw changes in customers reviews and attraction from the new customers because the service that I provided was exceptional and even if any customer had to face any problem during their stay it was getting cover - up by the service I was provided to them because to them the thing that mattered the most was the service and how well we treat them while they have stayed here , so they were even recommending to others which resulted in increased popularity .
Approach
Learning the launch tool was a great help but in future , if I have to make changes I will use a storytelling tool this will help in attracting more customers by telling the experiences of previous customers at my property .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10155 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION : STORY TELLING
CHALLENGE : Design thinking is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . Storytelling is one of the ancient art forms of communication . Organizational Storytelling is one of the latest management trends , and there has been an increased rise in storytelling research as well as consultation . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Social isolation , low self - confidence , and academic paralysis are some of the common problems faced by the young generation , this is where the tool of design thinking story telling comes in picture . It helps to connect to the young generation by sharing stories of hope and empowerment .
PROCESS : The design thinking process ensures the user evolvement in every stage to build a user- centred solution . Therefore , the storytelling is used throughout the design process , yet there is a different usage goal in each phase . Generally , the storytelling can be used as three pair phases ; problem framing , solution framing , and solution implementation . It begins by identifying the problem , what is the idea or the meaning we are trying to convey ? It is the hardest part of the process . We must find a way to refine the complex idea into a simple and yet understanding . Objectifying like this makes it easier to create stories with intention , and easier to apply specific devices in careful ways . It also keeps your ideas organised and stops you wondering off on a trail : essential on long and complex stories . And above all , it allows you to choose the most arresting , entertaining , confusing , enthralling journey to lead the audience somewhere that matters .
APPLICATIONS : The application of storytelling lends itself to the study of the latest research in this area . There has been a vast number of studies documenting organizational stories as well as vouching about the effectiveness of storytelling . Studies in organizational stories date back to the early 1980s . While the storytelling can be used in different stages of the design process as above , it is a suitable tool to collected personalised experiences from the consumers . It may be hard to build a generalised data based on it because of the different nature of each consumer ’s story , but I believe this is one of the strengths of the tool . It helps us to understand the empathic experience that the users face when using a product or a service . This unique strength point can be valuable for the design thinking process especially when it targets specific problems such as medical interventions or personalised use cases . In sum , the storytelling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an effective method to use during the design process .
INSIGHTS : What 's out there that could surprise us ? We want to find that disconfirming fact . Confirming facts are facts which basically give you some confidence . That the idea 's worth continuing with . Disconfirming facts are facts which says the idea is not that good . It can be used during the design thinking process phases with a different goal in each stage . Storytelling can help us to gather personalised emotional data about our consumer ’s experience which can be hard to collect using other research methods such as the survey and consumer journey mapping .
APPROACH : Stories take on a variety of forms : digital storytelling , visual storytelling , storyboards , scenario generation , storytelling through videos , skits or plays , animation , talk and image , text or image . These forms open up possibilities for many analytical approaches including , thematic , content , discourse ( use of language ) , and structural . The trends and patterns derived from these
analyses , in turn , form the bases of additional qualitative and quantitative data collection that value human needs as the authentic foundation of research - based challenges , opportunities and solutions . The design team would prepare a number of potential solutions that need to be tested and evaluated to understand which is the best solution , from the user perspective . In this stage , the storytelling can be used again in this stage but with a different purpose . In this case , the team tries to understand which solution is the most appropriate for the consumer . The storytelling can be used in this part of the design process to build a two communication with the consumer to validate the efficiency of the solution . In the prototyping stage , storytelling plays an even more critical role as the consumers can use the solution and provide feedback to the design team . The team will be able to observe how the consumers use the prototype solution and build a realistic understanding of the suggested solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION : STORY TELLING
CHALLENGE : Design thinking is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . Storytelling is one of the ancient art forms of communication . Organizational Storytelling is one of the latest management trends , and there has been an increased rise in storytelling research as well as consultation . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Social isolation , low self - confidence , and academic paralysis are some of the common problems faced by the young generation , this is where the tool of design thinking story telling comes in picture . It helps to connect to the young generation by sharing stories of hope and empowerment .
PROCESS : The design thinking process ensures the user evolvement in every stage to build a user- centred solution . Therefore , the storytelling is used throughout the design process , yet there is a different usage goal in each phase . Generally , the storytelling can be used as three pair phases ; problem framing , solution framing , and solution implementation . It begins by identifying the problem , what is the idea or the meaning we are trying to convey ? It is the hardest part of the process . We must find a way to refine the complex idea into a simple and yet understanding . Objectifying like this makes it easier to create stories with intention , and easier to apply specific devices in careful ways . It also keeps your ideas organised and stops you wondering off on a trail : essential on long and complex stories . And above all , it allows you to choose the most arresting , entertaining , confusing , enthralling journey to lead the audience somewhere that matters .
APPLICATIONS : The application of storytelling lends itself to the study of the latest research in this area . There has been a vast number of studies documenting organizational stories as well as vouching about the effectiveness of storytelling . Studies in organizational stories date back to the early 1980s . While the storytelling can be used in different stages of the design process as above , it is a suitable tool to collected personalised experiences from the consumers . It may be hard to build a generalised data based on it because of the different nature of each consumer ’s story , but I believe this is one of the strengths of the tool . It helps us to understand the empathic experience that the users face when using a product or a service . This unique strength point can be valuable for the design thinking process especially when it targets specific problems such as medical interventions or personalised use cases . In sum , the storytelling is a powerful communication tool that enables us as a human being to understand more about our emotional experiences . This makes it an effective method to use during the design process .
INSIGHTS : What 's out there that could surprise us ? We want to find that disconfirming fact . Confirming facts are facts which basically give you some confidence . That the idea 's worth continuing with . Disconfirming facts are facts which says the idea is not that good . It can be used during the design thinking process phases with a different goal in each stage . Storytelling can help us to gather personalised emotional data about our consumer ’s experience which can be hard to collect using other research methods such as the survey and consumer journey mapping .
APPROACH : Stories take on a variety of forms : digital storytelling , visual storytelling , storyboards , scenario generation , storytelling through videos , skits or plays , animation , talk and image , text or image . These forms open up possibilities for many analytical approaches including , thematic , content , discourse ( use of language ) , and structural . The trends and patterns derived from these
analyses , in turn , form the bases of additional qualitative and quantitative data collection that value human needs as the authentic foundation of research - based challenges , opportunities and solutions . The design team would prepare a number of potential solutions that need to be tested and evaluated to understand which is the best solution , from the user perspective . In this stage , the storytelling can be used again in this stage but with a different purpose . In this case , the team tries to understand which solution is the most appropriate for the consumer . The storytelling can be used in this part of the design process to build a two communication with the consumer to validate the efficiency of the solution . In the prototyping stage , storytelling plays an even more critical role as the consumers can use the solution and provide feedback to the design team . The team will be able to observe how the consumers use the prototype solution and build a realistic understanding of the suggested solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17984 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sensitivity : Internal & Restricted
Challenge
The organization , for which I work , is an IT service provider , but apart from services , lately one of the strategic focusses is creating more IPs . IPs can be source of non - linear revenue for the growth for the organization . The challenge in front of my team was to utilize a technology platform to create new IP products . Hence , the immediate problem was to identify the use cases , which can be conceptualized on the platform .
To achieve that , our team conducted a 2 day long workshop , where we invited people of different domains – healthcare , energy & utilities , banking & finance , retail etc under one roof . The group had to discuss the problems in their domain . By the end of day 2 , the group was to identify a few indicative use cases , which can be developed .
Selection
I selected Visualization tool for facilitating the discussion . Visualization tool is one the simplest and most intuitive tools for design thinking . It is about putting thoughts in form of simple visuals , which can be as simple as a hand - drawn circle . Visualization tool is well explained in the Visualisation tool video at link https://www.coursera.org/learn/uva-darden-design-thinking-innovation/home/week/1 .
I used this tool as we were at the preliminary stage of the engagement . People had gathered from diverse domains and varied technical expertise . They had different ways of expressing themselves . Everyone was expressing same ideas in different manner , so visualization tool was required to give discussion a direction .
Application
At the start of the workshop , I reiterated the objectives and deliverables of the workshop . I wrote them on a chart paper and pasted in the conference room , so that people can go back to the agenda whenever , there is a deviation .
We also had a quick round of introduction among people . Then , one by one every individual started telling a use case , which they think is important for their clients . As a person explained a use case with reasoning , a person was recording details in an excel sheet , projected on a larger screen . I wrote the same on another white board in form of visuals . I wrote use cases in 2 - 3 word phrases enclosed in a circle on a big white board . As someone comes up with another related idea , I joined it with a central idea using a line . At the end of the discussion , we had a spoke and hub model , something like below . The hub represented the main theme , with similar or supporting ideas a spokes .
Sensitivity : Internal & Restricted
It gave everybody direction , that how different use cases can be interlinked together . Redundant ideas were also combined using this approach . I
Insight
It is an interesting and challenging task to bring people together and collaboratively discuss on a problem . Design thinking is a powerful thinking to do collaborative thinking .
It was my first design - thinking workshop that I co - facilitated with a team member . I got inspired by the power of it and would not shy away from targeting problems using this technique . At the end of 2 day workshop , we got some really interesting use cases to work on . We are planning to conduct deep dive design thinking discussions in next few weeks , for each of the identified use cases to conceptualize them .
Approach
A different approach which could have been used is mind mapping . People could have been divided into group of 4 - 5 people , for each domain . Each group could have a chart paper to draw mind maps of their ideas and later present it to the entire group . We would probably explore this idea in our future workshops . Mind mapping technique would have engaged the audience much more .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sensitivity : Internal & Restricted
Challenge
The organization , for which I work , is an IT service provider , but apart from services , lately one of the strategic focusses is creating more IPs . IPs can be source of non - linear revenue for the growth for the organization . The challenge in front of my team was to utilize a technology platform to create new IP products . Hence , the immediate problem was to identify the use cases , which can be conceptualized on the platform .
To achieve that , our team conducted a 2 day long workshop , where we invited people of different domains – healthcare , energy & utilities , banking & finance , retail etc under one roof . The group had to discuss the problems in their domain . By the end of day 2 , the group was to identify a few indicative use cases , which can be developed .
Selection
I selected Visualization tool for facilitating the discussion . Visualization tool is one the simplest and most intuitive tools for design thinking . It is about putting thoughts in form of simple visuals , which can be as simple as a hand - drawn circle . Visualization tool is well explained in the Visualisation tool video at link https://www.coursera.org/learn/uva-darden-design-thinking-innovation/home/week/1 .
I used this tool as we were at the preliminary stage of the engagement . People had gathered from diverse domains and varied technical expertise . They had different ways of expressing themselves . Everyone was expressing same ideas in different manner , so visualization tool was required to give discussion a direction .
Application
At the start of the workshop , I reiterated the objectives and deliverables of the workshop . I wrote them on a chart paper and pasted in the conference room , so that people can go back to the agenda whenever , there is a deviation .
We also had a quick round of introduction among people . Then , one by one every individual started telling a use case , which they think is important for their clients . As a person explained a use case with reasoning , a person was recording details in an excel sheet , projected on a larger screen . I wrote the same on another white board in form of visuals . I wrote use cases in 2 - 3 word phrases enclosed in a circle on a big white board . As someone comes up with another related idea , I joined it with a central idea using a line . At the end of the discussion , we had a spoke and hub model , something like below . The hub represented the main theme , with similar or supporting ideas a spokes .
Sensitivity : Internal & Restricted
It gave everybody direction , that how different use cases can be interlinked together . Redundant ideas were also combined using this approach . I
Insight
It is an interesting and challenging task to bring people together and collaboratively discuss on a problem . Design thinking is a powerful thinking to do collaborative thinking .
It was my first design - thinking workshop that I co - facilitated with a team member . I got inspired by the power of it and would not shy away from targeting problems using this technique . At the end of 2 day workshop , we got some really interesting use cases to work on . We are planning to conduct deep dive design thinking discussions in next few weeks , for each of the identified use cases to conceptualize them .
Approach
A different approach which could have been used is mind mapping . People could have been divided into group of 4 - 5 people , for each domain . Each group could have a chart paper to draw mind maps of their ideas and later present it to the entire group . We would probably explore this idea in our future workshops . Mind mapping technique would have engaged the audience much more .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9589 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Vizualization
Selection
I have been using Visualization within a co - creation project which aim was to « imagine the beauty of tomorrow ’s nails » . It was a necessary tool as it was a team project and as we were working in a very short period of time ( 24h ) to create an innovation toward this subject and develop the pitch to present it . The team needed to go fast , to have a common understanding of where we were going and of the proposition made by each member . It was like getting inside one ’s head and getting aligned straight after visualizing the thought .
Application
Most of the time we were using drawing and sketching but we also used images from magazines to enrich and fasten the use of the tool . For example we have designed a mobile phone application to choose a customized service in which the customer were able to choose the service he wanted to receive , the colors of the nails he wanted to have etc . In order to do this we have drawn the several steps of the application ’s interface . We got surprised to see that we all orally agreed on what we were going to do , but sketching the application , we found that in fact there were several points of view . We enriched our initial idea and made some choices but it was a great tool to share common view and go deeper in the understanding of what we were imagining .
Insight
By vizualizing our prototype ( after long talk ) we found that a lot of steps and services were missing in the designed solution . For example we did n’t have any way to geolocalize where the services was offered , so the customer would n’t know where to go to receive it . That is why we have added a geolocalization page with the position of the customer and the position of the nearest shops . At the end we also made an analogy with Uber services by adding the possibility to give a grade to the service provider .
I think visualization can be strongly linked with prototyping ( maybe its lower form ) , it allows to think with our hand or our eyes , to represent things in a very concrete way . By doing so we can save a lot of time in the understanding on a common solution when sharing or co - building with others . It is also a strong tool to learn by doing . I would say that it is a catalyst of the strength of cooperation and a powerful learning tool .
Approach As visualization need to speak our mind and as we need to free our mind to be creative , I would use bigger spaces . At one point our withe paper board began to be full , but we were willing to keep it to push forward our thinking . It was not possible has our working space ( the room and the sheet of paper ) were not permitting expansion . We were properly fencing ourselves , which did n’t allow a full use of the visualization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Vizualization
Selection
I have been using Visualization within a co - creation project which aim was to « imagine the beauty of tomorrow ’s nails » . It was a necessary tool as it was a team project and as we were working in a very short period of time ( 24h ) to create an innovation toward this subject and develop the pitch to present it . The team needed to go fast , to have a common understanding of where we were going and of the proposition made by each member . It was like getting inside one ’s head and getting aligned straight after visualizing the thought .
Application
Most of the time we were using drawing and sketching but we also used images from magazines to enrich and fasten the use of the tool . For example we have designed a mobile phone application to choose a customized service in which the customer were able to choose the service he wanted to receive , the colors of the nails he wanted to have etc . In order to do this we have drawn the several steps of the application ’s interface . We got surprised to see that we all orally agreed on what we were going to do , but sketching the application , we found that in fact there were several points of view . We enriched our initial idea and made some choices but it was a great tool to share common view and go deeper in the understanding of what we were imagining .
Insight
By vizualizing our prototype ( after long talk ) we found that a lot of steps and services were missing in the designed solution . For example we did n’t have any way to geolocalize where the services was offered , so the customer would n’t know where to go to receive it . That is why we have added a geolocalization page with the position of the customer and the position of the nearest shops . At the end we also made an analogy with Uber services by adding the possibility to give a grade to the service provider .
I think visualization can be strongly linked with prototyping ( maybe its lower form ) , it allows to think with our hand or our eyes , to represent things in a very concrete way . By doing so we can save a lot of time in the understanding on a common solution when sharing or co - building with others . It is also a strong tool to learn by doing . I would say that it is a catalyst of the strength of cooperation and a powerful learning tool .
Approach As visualization need to speak our mind and as we need to free our mind to be creative , I would use bigger spaces . At one point our withe paper board began to be full , but we were willing to keep it to push forward our thinking . It was not possible has our working space ( the room and the sheet of paper ) were not permitting expansion . We were properly fencing ourselves , which did n’t allow a full use of the visualization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18642 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge
I will use design thinking visualization , to answer the challenge of producing a creative economy that is almost stagnant during the Covid-19 pandemic in the province of Central Java , Indonesia . Creative economy actors such as wayang purwa performance groups , culinary startups , tourist villages not only continue to exist , but must implement strict health protocols . Creative economy actors change the way of doing business , the way to be creative with the most possible concept online . The ways they do this include creating cultural content online , conducting hybrid shows or marketing a culinary business , providing online services , and delivering orders to customers ' residences .
Selection
It 's about visualizing design thinking . This condition allows to think nonverbally . Creative economy players pleaded , " we need a platform to market their products " . The first tool used is visual thinking to create possible solutions to make the e - market place more interactive , easy to use by users and help secure transactions during the Covid-19 pandemic . The selection of visualization as a tool to solve complex problems and based on ideas from creative economy actors can be enjoyed by creative economy actors and their customers during the difficult situation of the Covid-19 pandemic .
Application
I started the process by visiting creative economy actors and brainstorming the problems faced by creative economy actors . The team starts sketching out any issues the business considers a problem . The sketch is realized in the visualization of a series of photos taken by the team at the place of business . The next stage is to make serial photos into meaningful designs . The result is a detailed description of their thoughts on the problems faced by creative economy actors and several ways to overcome them . I noted the similarities in the perspectives of each creative economy actor . Furthermore , I film the activity of each business group , combine shared and new insights , and then create a short video that incorporates their feedback and proposes changes they agree to . This is the end result that can help them promote their content or merchandise online .
Insight
By doing this exercise with creative economy actors from various types of businesses , I learned together how to design a simple business process that turned out to be very effective in finding solutions to economic difficulties during the Covid-19 pandemic . A more valuable aspect is shared insight and collaboration to define the problems at hand and work for resilient survival .
Approach In my view the most valuable aspect is sharing insights and learning , so next time I will use visualization activities as a starting point for a series of design thinking activities to provide the best solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge
I will use design thinking visualization , to answer the challenge of producing a creative economy that is almost stagnant during the Covid-19 pandemic in the province of Central Java , Indonesia . Creative economy actors such as wayang purwa performance groups , culinary startups , tourist villages not only continue to exist , but must implement strict health protocols . Creative economy actors change the way of doing business , the way to be creative with the most possible concept online . The ways they do this include creating cultural content online , conducting hybrid shows or marketing a culinary business , providing online services , and delivering orders to customers ' residences .
Selection
It 's about visualizing design thinking . This condition allows to think nonverbally . Creative economy players pleaded , " we need a platform to market their products " . The first tool used is visual thinking to create possible solutions to make the e - market place more interactive , easy to use by users and help secure transactions during the Covid-19 pandemic . The selection of visualization as a tool to solve complex problems and based on ideas from creative economy actors can be enjoyed by creative economy actors and their customers during the difficult situation of the Covid-19 pandemic .
Application
I started the process by visiting creative economy actors and brainstorming the problems faced by creative economy actors . The team starts sketching out any issues the business considers a problem . The sketch is realized in the visualization of a series of photos taken by the team at the place of business . The next stage is to make serial photos into meaningful designs . The result is a detailed description of their thoughts on the problems faced by creative economy actors and several ways to overcome them . I noted the similarities in the perspectives of each creative economy actor . Furthermore , I film the activity of each business group , combine shared and new insights , and then create a short video that incorporates their feedback and proposes changes they agree to . This is the end result that can help them promote their content or merchandise online .
Insight
By doing this exercise with creative economy actors from various types of businesses , I learned together how to design a simple business process that turned out to be very effective in finding solutions to economic difficulties during the Covid-19 pandemic . A more valuable aspect is shared insight and collaboration to define the problems at hand and work for resilient survival .
Approach In my view the most valuable aspect is sharing insights and learning , so next time I will use visualization activities as a starting point for a series of design thinking activities to provide the best solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | One - time purchase of roadshow supplies in a quarter
Tool : Story Telling
Challenge I am leading a team that composes of Provincial Officer who regularly purchases office supplies and exhibit materials which consumes a lot of time for them .
Selection
I choose the Story Telling tool as I know that it can easily answers all the question and come up with a best solution possible .
Since we are challenge with time consuming in purchasing of supplies every time we have roadshows with an average 3 to 4 activities of per area , we need to find ways to lessen the time incurred in preparing PRF ( purchase requisition form ) , RFP ( request for payment ) , and liquidation for supplies needed during roadshow . This will benefit the extension officer to allocate their time and effort in other tasks and responsibilities . Likewise , it will help finance department to reduce their time in processing cash advance and checking of liquidation .
Application
With the idea generated , I started to look for other options on how to enhance the current process by implementing this new mechanics :
➢ Provincial officer must forecast the supplies needed for all roadshow activities
scheduled in one ( 1 ) quarter .
➢ Provincial officer must seek prior approval for all the forecasted supplies through
sharepoint(system ) forms .
➢ Purchase Requisition Form – must indicate the specific supplies needed ( e.g. Duct tape ,
masking tape , electrical tape , cleaning materials , shrink wrap , bond paper , photo paper , etc . ) for 1 quarter ( e.g. , October to December 2020 ) .
➢ Expense Report – liquidation for credit card must be based on the cut - off set by finance .
And for cash advance liquidation , cash advance policy will be applied .
During the application stage , I find out that Storytelling really fits the tool in answering the question and to have the answers in the right places .
Insight
With this new process , we can ensure that that supplies needed are readily available before the schedule roadshow / event and can be included in the items for pick up by courier services to be sent to where the activity be held for faster operation .
Approach and Conclusion
In my opinion , Storytelling gives me the opportunity to be more effective in designing a program for innovations as it focuses on the real discussion from identification the challenges , selection the best possible solution , execution and review and possible recommendation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: One - time purchase of roadshow supplies in a quarter
Tool : Story Telling
Challenge I am leading a team that composes of Provincial Officer who regularly purchases office supplies and exhibit materials which consumes a lot of time for them .
Selection
I choose the Story Telling tool as I know that it can easily answers all the question and come up with a best solution possible .
Since we are challenge with time consuming in purchasing of supplies every time we have roadshows with an average 3 to 4 activities of per area , we need to find ways to lessen the time incurred in preparing PRF ( purchase requisition form ) , RFP ( request for payment ) , and liquidation for supplies needed during roadshow . This will benefit the extension officer to allocate their time and effort in other tasks and responsibilities . Likewise , it will help finance department to reduce their time in processing cash advance and checking of liquidation .
Application
With the idea generated , I started to look for other options on how to enhance the current process by implementing this new mechanics :
➢ Provincial officer must forecast the supplies needed for all roadshow activities
scheduled in one ( 1 ) quarter .
➢ Provincial officer must seek prior approval for all the forecasted supplies through
sharepoint(system ) forms .
➢ Purchase Requisition Form – must indicate the specific supplies needed ( e.g. Duct tape ,
masking tape , electrical tape , cleaning materials , shrink wrap , bond paper , photo paper , etc . ) for 1 quarter ( e.g. , October to December 2020 ) .
➢ Expense Report – liquidation for credit card must be based on the cut - off set by finance .
And for cash advance liquidation , cash advance policy will be applied .
During the application stage , I find out that Storytelling really fits the tool in answering the question and to have the answers in the right places .
Insight
With this new process , we can ensure that that supplies needed are readily available before the schedule roadshow / event and can be included in the items for pick up by courier services to be sent to where the activity be held for faster operation .
Approach and Conclusion
In my opinion , Storytelling gives me the opportunity to be more effective in designing a program for innovations as it focuses on the real discussion from identification the challenges , selection the best possible solution , execution and review and possible recommendation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11611 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mind Mapping
1 . Challenge : As a product manager I have found that a number of the challenges faced
with product development projects , tend to start from the requirement gathering phase , while trying to understand the problem scenario , and proposing alternative solutions . With this in mind , I chose to tackle the requirement gathering phase of the product development project my team is currently working on , differently . The product development team , is tasked with creating a mobile application for logistics management . The application is to be used by both logistics delivery companies , and customers looking to track delivery shipments .
2 . Selection : The team has been introduced to a number of design thinking tools , and we
were all keen to try out mind mapping for understanding the problem scenario , and proposing alternative solutions .
3 . Application : The team consists of a Product Manager , 3 mobile software developers ,
and 2 QA engineers . The team setup meetings with project 's key stakeholders , and through the course of 3 days , the team was able to put together a mind map problem scenario , and proposing alternative solutions . Through the course of the meetings , the following questions were answered , and incorporated into the mind map :
● What is the potential set of customers who will be happy with this app and
why ? This question captured information that pertained to the app 's stakeholders , their values , their current problems , context and their expectations .
● Who will use the app ? This question captured the appropriate audience for the
app that will be developed .
● When do they use the app ? This captured the app 's story . ● What other systems have a necessity to communicate with the app being
developed ? This question captured other systems outside the app that have a necessity to work with the app being developed .
● What information do you want to manage in the app ? This question captured
usability and security requirements .
● Backlog : This acted as a placeholder for items the team could not find answers
to during the session , and the schedule for development of the next user stories .
4 . Insight : At the end of 3 days , the team and key stakeholders , were able to agree on
overview and process relationships the mind map revealed . It especially helped with revealing system dependencies thee team had n’t thought about . This in turn , helped prioritize the backlog , and development task schedules . The most revealing outcome from the mind mapping sessions , was the shared insight the team developed , and applied in forming the final mind map .
5 . Approach : With everything the team learnt from the meetings with stakeholders , and
putting together the mind map , next time the team uses a mind map on a product development project , the team will have product stakeholders also put together mind
maps , based on their interpretation of the problem scenario , and propose alternative solutions . This will help in reducing the time spent interpreting meeting notes , and providing stakeholders and product development team with the same shared insight .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mind Mapping
1 . Challenge : As a product manager I have found that a number of the challenges faced
with product development projects , tend to start from the requirement gathering phase , while trying to understand the problem scenario , and proposing alternative solutions . With this in mind , I chose to tackle the requirement gathering phase of the product development project my team is currently working on , differently . The product development team , is tasked with creating a mobile application for logistics management . The application is to be used by both logistics delivery companies , and customers looking to track delivery shipments .
2 . Selection : The team has been introduced to a number of design thinking tools , and we
were all keen to try out mind mapping for understanding the problem scenario , and proposing alternative solutions .
3 . Application : The team consists of a Product Manager , 3 mobile software developers ,
and 2 QA engineers . The team setup meetings with project 's key stakeholders , and through the course of 3 days , the team was able to put together a mind map problem scenario , and proposing alternative solutions . Through the course of the meetings , the following questions were answered , and incorporated into the mind map :
● What is the potential set of customers who will be happy with this app and
why ? This question captured information that pertained to the app 's stakeholders , their values , their current problems , context and their expectations .
● Who will use the app ? This question captured the appropriate audience for the
app that will be developed .
● When do they use the app ? This captured the app 's story . ● What other systems have a necessity to communicate with the app being
developed ? This question captured other systems outside the app that have a necessity to work with the app being developed .
● What information do you want to manage in the app ? This question captured
usability and security requirements .
● Backlog : This acted as a placeholder for items the team could not find answers
to during the session , and the schedule for development of the next user stories .
4 . Insight : At the end of 3 days , the team and key stakeholders , were able to agree on
overview and process relationships the mind map revealed . It especially helped with revealing system dependencies thee team had n’t thought about . This in turn , helped prioritize the backlog , and development task schedules . The most revealing outcome from the mind mapping sessions , was the shared insight the team developed , and applied in forming the final mind map .
5 . Approach : With everything the team learnt from the meetings with stakeholders , and
putting together the mind map , next time the team uses a mind map on a product development project , the team will have product stakeholders also put together mind
maps , based on their interpretation of the problem scenario , and propose alternative solutions . This will help in reducing the time spent interpreting meeting notes , and providing stakeholders and product development team with the same shared insight .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19742 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch – A Reflection
A new process to improve B2B sales
Challenge : As a consultant in a firm that specializes in Transformation Projects , we found that while our solution / frameworks brought about good results to increase sales in the B2C ( Consumer ) sales environment , we did not have a solution that would work effectively in the B2B space . A brain storming session with some of our Subject Matter Experts while discussing a New client ’s problem revealed that a lot of sales bandwidth is wasted in non - sales activities and plugging this wastage would help to garner more sales . Hence our solution was in the direction of ensuring that the bandwidth of the sales managers is used in selling to customers and not in transactional activities like order processing etc . While the elements of the solution were clear , we had no first -hand experience in implementing it . We wanted to try the solution once on a smaller scale before actually deploying it . Hence , we got the consent of the client to implement it at one of their zonal offices before we do a nation - wide roll out . The challenge was to make the best use of this opportunity while ensuring that at least some improvement is achieved ( so that the client gives a go ahead ) . As a firm we wanted to identify the shortcomings and areas of improvement so that the solution would be robust and can become a potential offering to our clients in the future . Selection : While the solution requires a roll out across all the zonal sales office of the client , we wanted to ensure that our solution can deliver results on a small scale and surface any wrong assumptions in the solution before we go on a full blast across all the zonal offices . We needed a quick and small pilot implementation to be done before we can go forward . Hence Learning Launch was the right approach to be followed . Application : We decided that we would do a pilot launch of the solution in the West Zone Head office and would roll out to other zonal offices after assessing the learning launch . We had an initial buy in session with all the team members about the elements of the solution and why it would benefit the company . We also addressed their concerns and ensured that were completely on board in transitioning to the new process . As mentioned earlier , the sales managers had to be decoupled from the non - sales activities . Hence , we had to reorganize the sales team by segregating the resources who would be doing the sales calls and those who would be performing other transactions . We divided the team into four work centers namely
• Core Sales and Business Development
• Customer Correspondence and scheduling
• Technical Solutioning Support
• Order Processing
We came up with dashboards to monitor the flow of work , workloads in front of each team and set up review mechanisms for issue resolution . We had decided to do this for a couple of weeks before we would decide on further course of action Insights : One of the prime criteria for being a part of the Sales / Business Development Team , apart from Strong knowledge of the product was “ Good Communication skills and command in English “ . But once the Sales managers started to reach out to the customers over phone calls , we realized that many customers were not conversant in English and hence required communication in the local language . The target market being India , there were more than 30 different languages spoken and hence
understanding the local language ( at least of that region ) was a must . Similarly , the customer correspondence specialists who were taking care of mail exchanges spent a lot of time drafting mails as they were extra cautious about their verbalization . This wasted a lot of their time and resulted in lot of pending mails for the team . A simple study revealed that most of these conversations were common and they could be standardized by making mail templates . We also realized that this process can also be used to obtain data that would help us analyze lost sales opportunities . This provided some interesting insights that could be shared with the Client ’s Product Management team so that they can use this feedback to improve their current /upcoming New Products . Approach The enquiry conversion rate started showing a marked improvement after the first 2 weeks of the Learning Launch . The learning launch helped us to understand the areas where we could improve the effectiveness and also reduce the lead time of deploying the New process . We incorporated our learnings from the Pilot as a part of the Standard Operating Procedure for the upcoming roll outs . We have also decided to involve the current Zonal Office head in the Upcoming Buy in sessions so that she can share her first - hand experience of the process and the benefits that they realized . Thus , Learning launch proved to be an effective tool , albeit in a quick and dirty manner before we could do a formal and robust roll out across all the zonal offices in the country .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch – A Reflection
A new process to improve B2B sales
Challenge : As a consultant in a firm that specializes in Transformation Projects , we found that while our solution / frameworks brought about good results to increase sales in the B2C ( Consumer ) sales environment , we did not have a solution that would work effectively in the B2B space . A brain storming session with some of our Subject Matter Experts while discussing a New client ’s problem revealed that a lot of sales bandwidth is wasted in non - sales activities and plugging this wastage would help to garner more sales . Hence our solution was in the direction of ensuring that the bandwidth of the sales managers is used in selling to customers and not in transactional activities like order processing etc . While the elements of the solution were clear , we had no first -hand experience in implementing it . We wanted to try the solution once on a smaller scale before actually deploying it . Hence , we got the consent of the client to implement it at one of their zonal offices before we do a nation - wide roll out . The challenge was to make the best use of this opportunity while ensuring that at least some improvement is achieved ( so that the client gives a go ahead ) . As a firm we wanted to identify the shortcomings and areas of improvement so that the solution would be robust and can become a potential offering to our clients in the future . Selection : While the solution requires a roll out across all the zonal sales office of the client , we wanted to ensure that our solution can deliver results on a small scale and surface any wrong assumptions in the solution before we go on a full blast across all the zonal offices . We needed a quick and small pilot implementation to be done before we can go forward . Hence Learning Launch was the right approach to be followed . Application : We decided that we would do a pilot launch of the solution in the West Zone Head office and would roll out to other zonal offices after assessing the learning launch . We had an initial buy in session with all the team members about the elements of the solution and why it would benefit the company . We also addressed their concerns and ensured that were completely on board in transitioning to the new process . As mentioned earlier , the sales managers had to be decoupled from the non - sales activities . Hence , we had to reorganize the sales team by segregating the resources who would be doing the sales calls and those who would be performing other transactions . We divided the team into four work centers namely
• Core Sales and Business Development
• Customer Correspondence and scheduling
• Technical Solutioning Support
• Order Processing
We came up with dashboards to monitor the flow of work , workloads in front of each team and set up review mechanisms for issue resolution . We had decided to do this for a couple of weeks before we would decide on further course of action Insights : One of the prime criteria for being a part of the Sales / Business Development Team , apart from Strong knowledge of the product was “ Good Communication skills and command in English “ . But once the Sales managers started to reach out to the customers over phone calls , we realized that many customers were not conversant in English and hence required communication in the local language . The target market being India , there were more than 30 different languages spoken and hence
understanding the local language ( at least of that region ) was a must . Similarly , the customer correspondence specialists who were taking care of mail exchanges spent a lot of time drafting mails as they were extra cautious about their verbalization . This wasted a lot of their time and resulted in lot of pending mails for the team . A simple study revealed that most of these conversations were common and they could be standardized by making mail templates . We also realized that this process can also be used to obtain data that would help us analyze lost sales opportunities . This provided some interesting insights that could be shared with the Client ’s Product Management team so that they can use this feedback to improve their current /upcoming New Products . Approach The enquiry conversion rate started showing a marked improvement after the first 2 weeks of the Learning Launch . The learning launch helped us to understand the areas where we could improve the effectiveness and also reduce the lead time of deploying the New process . We incorporated our learnings from the Pilot as a part of the Standard Operating Procedure for the upcoming roll outs . We have also decided to involve the current Zonal Office head in the Upcoming Buy in sessions so that she can share her first - hand experience of the process and the benefits that they realized . Thus , Learning launch proved to be an effective tool , albeit in a quick and dirty manner before we could do a formal and robust roll out across all the zonal offices in the country .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11002 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | C1 - Internal use
Mind Mapping
By : Blanca Villa
Challenge & Selection :
As part of a marketing team that is involve in the innovation process of new products for a makeup brand we have the challenge to recognize our consumer but also to have the ability to segment them by specific target groups to effectively respond to their needs , taking into account that we have a high channel distribution and sometimes manage and create new product for our portfolio is difficult because we do n’t have a clear overview of our specific consumer or persona for each product .
To solve this and to have answers of the personas profiles that we might take into account in the design process of new products and for our go to market strategy , I ’ve selected the mind mapping tool , that let us find patterns and insights through journey , ethnography profile , data and visualization . For the exercise we made some focus group with customers that share some socioeconomic characteristics and make some interviews based on a journey that was required prior to the session , this to learn from each other experiences but also to have a process of discover about their needs in terms of makeup products based on their routine , learn more about what are they looking for in the makeup market and found out key elements to solve our market boundaries in terms of correct distribution channel and portfolio strategy .
Application
At the start we made a journey file that must be filled by our customers , in this sheet they were asked to write their daily routine with the specific times of makeup and touch - ups ( to know aspects about long lasting products ) , after that we have some focus group sessions in which we interview some customers to have a deep dive in their relation with the makeup but mainly to know where they usually buy their products , what are the main attributes that they look for in a makeup brand and identify what type of products and innovation they are considering relevant .
After this session , all the team get reunited and we start with the main exercise , it ’s important to bear in mind that in the exercise were involved not just people that is part of the development of the products but also people of sales , finance and digital ; Continuing with the application this were the next steps :
1 . In silence the team wrote down their main ideas of the interviews 2 . They were required to put them into the board and to read all the ideas 3 . As a previous exercise and based on our portfolio we define that we might take into
account three different personas that demand our product at the different price tier : low , medium and high- as clusters .
4 . Based on this information , the team wrote in sticky notes aspects that they consider
relevant for our portfolio in this price tiers taking into account our customers overview .
When we have all of this complete , we found that our customer for each tier of price is really different even if they are all women that love makeup , the differeces are in terms of life style , occupation , what they like , what they look for in a makeup brand and also we found out the most
C1 - Internal use
important aspect and is that we have to work in differentiate products for each persona , but also in different distribution and communication ways to be more accretive and to have a closer relationship with them .
We wrote the characterization we found out and some ideas of innovation products that we get with the exercise and we will make it feedback anytime we interact with customers or we have data of the market .
Insight and approach
The key learning that I have from this exercise is the diverse points of view that we got from each person and how do they build up a structured characterization of the personas that we want to reach with our products and brand , also it make us clear that even we make day by day the development process , we have to get the capacity to make out an efficient portfolio , in which you can find three similar products at a different price for one different customer in just one brand .
After all this learnings and insights , I consider that for the next time I would take into account the Personal Inventory tool to have a complementary analysis of how is the interaction of our customer in the point of sale ( physical or digital ) and create a more robust design and development product process , all based in our customers .
| EMAIL:
ID_NUM:
NAME_STUDENT: Blanca Villa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: C1 - Internal use
Mind Mapping
By : Blanca Villa
Challenge & Selection :
As part of a marketing team that is involve in the innovation process of new products for a makeup brand we have the challenge to recognize our consumer but also to have the ability to segment them by specific target groups to effectively respond to their needs , taking into account that we have a high channel distribution and sometimes manage and create new product for our portfolio is difficult because we do n’t have a clear overview of our specific consumer or persona for each product .
To solve this and to have answers of the personas profiles that we might take into account in the design process of new products and for our go to market strategy , I ’ve selected the mind mapping tool , that let us find patterns and insights through journey , ethnography profile , data and visualization . For the exercise we made some focus group with customers that share some socioeconomic characteristics and make some interviews based on a journey that was required prior to the session , this to learn from each other experiences but also to have a process of discover about their needs in terms of makeup products based on their routine , learn more about what are they looking for in the makeup market and found out key elements to solve our market boundaries in terms of correct distribution channel and portfolio strategy .
Application
At the start we made a journey file that must be filled by our customers , in this sheet they were asked to write their daily routine with the specific times of makeup and touch - ups ( to know aspects about long lasting products ) , after that we have some focus group sessions in which we interview some customers to have a deep dive in their relation with the makeup but mainly to know where they usually buy their products , what are the main attributes that they look for in a makeup brand and identify what type of products and innovation they are considering relevant .
After this session , all the team get reunited and we start with the main exercise , it ’s important to bear in mind that in the exercise were involved not just people that is part of the development of the products but also people of sales , finance and digital ; Continuing with the application this were the next steps :
1 . In silence the team wrote down their main ideas of the interviews 2 . They were required to put them into the board and to read all the ideas 3 . As a previous exercise and based on our portfolio we define that we might take into
account three different personas that demand our product at the different price tier : low , medium and high- as clusters .
4 . Based on this information , the team wrote in sticky notes aspects that they consider
relevant for our portfolio in this price tiers taking into account our customers overview .
When we have all of this complete , we found that our customer for each tier of price is really different even if they are all women that love makeup , the differeces are in terms of life style , occupation , what they like , what they look for in a makeup brand and also we found out the most
C1 - Internal use
important aspect and is that we have to work in differentiate products for each persona , but also in different distribution and communication ways to be more accretive and to have a closer relationship with them .
We wrote the characterization we found out and some ideas of innovation products that we get with the exercise and we will make it feedback anytime we interact with customers or we have data of the market .
Insight and approach
The key learning that I have from this exercise is the diverse points of view that we got from each person and how do they build up a structured characterization of the personas that we want to reach with our products and brand , also it make us clear that even we make day by day the development process , we have to get the capacity to make out an efficient portfolio , in which you can find three similar products at a different price for one different customer in just one brand .
After all this learnings and insights , I consider that for the next time I would take into account the Personal Inventory tool to have a complementary analysis of how is the interaction of our customer in the point of sale ( physical or digital ) and create a more robust design and development product process , all based in our customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Blanca Villa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3664 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The challenge I applied design thinking to was report production within my office workgroup .
The procedure for generating a report involves compiling and processing data , analyzing and interpreting it to derive meaning , then synthesizing the results into an easy to understand report . Because these reports are the basis of strategic decisions by my organization ’s leadership , clarity and accuracy are the most important aspects of production . Secondary considerations are timeliness . If information is provided after a decision needs to be made , that information is effectively worthless . I used journey mapping to identify areas where the process could be accelerated or condensed , without affecting quality .
Selection Journey mapping is a visualization tool that helps design thinking practitioners understand
“ what is ” the current state . To create a journey map , I asked workers to describe their work processes and wrote down each individual activity . Arrows between each activity represent the flow of work . While all steps are sequential , they do not all begin the moment the previous step ends . Capturing delay between steps is also an important aspect of journey mapping .
Application I prefer to start visualization exercises in a physical form : whiteboards , post - it notes , or large
sheets of paper . Whiteboards lower the perceived permanency of ideas , because anything written can be easily erased or modified . Post - it notes are even better in my experience , because multiple people can write their ideas simultaneously , and no ideas end up discarded . Large rolls of paper have the advantage of being easy to set up anywhere , and easy to transport afterwards , but participants are sometimes hesitant to write half - formed ideas for fear of ruining what ’s already been diagrammed . Whatever physical representation is chosen to initiate the visualization exercise , converting it to a digital format is important for archiving and referencing in the future . Powerpoint is my choice for digitizing journey maps .
Insight I conducted an hour - long meeting with the relevant subject matter experts , and produced a
current state map of the production process . We compared this actual state to an ideal production workflow , and some insights emerged . We were conducting some quality checks too late in the process , which required corrections to flow backward through multiple steps . This wasted time and effort could be eliminated fairly easily by re - ordering our order of operations . Implementing these steps did not speed up the normal workflow process , but it did significantly improve how quickly defects could be corrected .
Alternative Approach An alternative approach I could have used was to ask production workers what their ideal
journey map would look like , essentially doing a clean - sheet redesign instead of an incremental improvement . This approach is attractive to me because of the potential for exponential improvement , but clean - sheet design is very disruptive to existing business practice . Unless there is a clear need to do so , or a need is created , disruptive innovation will not be the first choice for many business managers . That said , journey mapping is a useful tool for all types of innovative efforts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The challenge I applied design thinking to was report production within my office workgroup .
The procedure for generating a report involves compiling and processing data , analyzing and interpreting it to derive meaning , then synthesizing the results into an easy to understand report . Because these reports are the basis of strategic decisions by my organization ’s leadership , clarity and accuracy are the most important aspects of production . Secondary considerations are timeliness . If information is provided after a decision needs to be made , that information is effectively worthless . I used journey mapping to identify areas where the process could be accelerated or condensed , without affecting quality .
Selection Journey mapping is a visualization tool that helps design thinking practitioners understand
“ what is ” the current state . To create a journey map , I asked workers to describe their work processes and wrote down each individual activity . Arrows between each activity represent the flow of work . While all steps are sequential , they do not all begin the moment the previous step ends . Capturing delay between steps is also an important aspect of journey mapping .
Application I prefer to start visualization exercises in a physical form : whiteboards , post - it notes , or large
sheets of paper . Whiteboards lower the perceived permanency of ideas , because anything written can be easily erased or modified . Post - it notes are even better in my experience , because multiple people can write their ideas simultaneously , and no ideas end up discarded . Large rolls of paper have the advantage of being easy to set up anywhere , and easy to transport afterwards , but participants are sometimes hesitant to write half - formed ideas for fear of ruining what ’s already been diagrammed . Whatever physical representation is chosen to initiate the visualization exercise , converting it to a digital format is important for archiving and referencing in the future . Powerpoint is my choice for digitizing journey maps .
Insight I conducted an hour - long meeting with the relevant subject matter experts , and produced a
current state map of the production process . We compared this actual state to an ideal production workflow , and some insights emerged . We were conducting some quality checks too late in the process , which required corrections to flow backward through multiple steps . This wasted time and effort could be eliminated fairly easily by re - ordering our order of operations . Implementing these steps did not speed up the normal workflow process , but it did significantly improve how quickly defects could be corrected .
Alternative Approach An alternative approach I could have used was to ask production workers what their ideal
journey map would look like , essentially doing a clean - sheet redesign instead of an incremental improvement . This approach is attractive to me because of the potential for exponential improvement , but clean - sheet design is very disruptive to existing business practice . Unless there is a clear need to do so , or a need is created , disruptive innovation will not be the first choice for many business managers . That said , journey mapping is a useful tool for all types of innovative efforts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18020 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
( Module 3 )
Challenge
The design tool I have effectively used during my Management Internship at a certain firm was the Mind Mapping tool . I was expected to work in a team of three to produce a business plan for the firm for the launch of a new product . This required rigorous research on various processing methodologies to be used , marketing and branding strategies that could be used and approaching government bodies , getting grants and forming alliance with various organizations and associations . Due to involvement of a lot of tasks in the processing , marketing and legalities section of this product , a clear depiction of various tasks to be achieved and the proper order of approaching the tasks would help to develop an effective business plan at the earliest via parallel execution of tasks in the required hierarchical order .
Selection
It is always useful to visually organize and arrange information available at hand , to find relationships between them , which may otherwise be harder to spot and recognize , and to draw conclusions as to how the problems should be approached . A mind map effectively helps to achieve this by looking for patterns and insights in large quantity of data collected during exploration for current reality .
Since there were multiple processing methodologies involved for the said new product . Different methodologies required were explored accordingly and various other organizations and research bodies were approached to check for feasibility of usage of various methods to elongate the shelf life of the product . Along with this , for the commercial sale of product , various government legalities would be needed to be taken care of along with exploring possible government grants and subsidies the firm could use by associating with various co - operative societies . Alongside to the prior two broad classification of tasks , it was necessary to explore marketing and branding for the said product , its transportation and storage and other miscellaneous topics for its feasibility as a venture for the company on the long run . A mind map would help in visually aiding the hierarchical order to approach these tasks based on their respective priorities .
Application
Our team sat down to create a mind map , by using a large poster , putting sticky notes on the chart under colour codes for the three - broad classification of branches requiring major attention for the feasibility analysis of the new product : legalities , processing and marketing . Once the major primary sources in each of these categories were labelled on the chart , relationship between tasks and ordering of the tasks was done for the first layer of available data . Sub - tasks were later added to the chart under the primary tasks earlier marked and again , relationships between tasks and subtasks were identified and noted on the chart . Upon execution of the tasks , certain unidentified tasks were introduced along the way which were accordingly updated to the chart .
For the marketing section , mainly product logo design was to be made , and various creatives were designed by hand and attached to the mind map and choice of the logo led to approaching graphic designers for digital outsourcing and the cost quota was noted accordingly . Marketing means and methods were explored .
For the processing section , a lot of research done to increase the shelf life of the product , required approaching people and organizations who have previously tried those methodologies to check for its feasibility and this was done to rule out the methodologies in the mind map which could not be explored due to various reasons and this helped reduce the number of options to a few which were later explored to proceed for a cost analysis . For this stage various data collected via calls , e - mails , research both online and offline were incorporated in the chart .
For the legalities section , it was necessary to approach government bodies and recognize various grants and subsidies options that the firm could approach for the product . Concurrent working of these processes was initiated , and progress was noted .
Insight
By using the Mind Map technique , it was easy for our team to report progress to our supervisors . During weekly meetings , progress being made in the matter was to be summarized and produced . Since , there is time restriction in the Corporate world , this proved to be very helpful to summarize week long ’s research and findings in the shortest possible time with maximum efficiency and clarity . It also helped us to see how much we had progressed in the three categories for the product feasibility analysis .
Approach
Mind Mapping proved to be really useful for us to track how to approach the various categories research and identify tasks and subtasks required focus based on their priority and hierarchical order of completion to ensure maximum efficiency in the shortest possible time . IT gave a clear depiction of the work involved in the product feasibility analysis and how to approach various options for the product .
An alternative to this method could be using Visualization and Learning Launch methods in combinations . While Visualization would have helped in establishing a visual representation of goals the firm wished to achieve with the product launch , its marketing strategies and logo design , it would prove less effective to connect the relation between various processes and identify interconnected tasks and sub tasks as compared to the method of Mind Mapping would . To support Visual Design with Learning Launch would help in identifying target market and approaches based on assumptions of customers thus practically putting the feasibility analysis to better use . Learning Launch would be a more practical approach for later segment of this market study to put various methodologies , associated customer selection , brand choices made to proper use to closely analyse if the product sale would be feasible for the company and the cost analysis would prove to be beneficial to breakeven positively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
( Module 3 )
Challenge
The design tool I have effectively used during my Management Internship at a certain firm was the Mind Mapping tool . I was expected to work in a team of three to produce a business plan for the firm for the launch of a new product . This required rigorous research on various processing methodologies to be used , marketing and branding strategies that could be used and approaching government bodies , getting grants and forming alliance with various organizations and associations . Due to involvement of a lot of tasks in the processing , marketing and legalities section of this product , a clear depiction of various tasks to be achieved and the proper order of approaching the tasks would help to develop an effective business plan at the earliest via parallel execution of tasks in the required hierarchical order .
Selection
It is always useful to visually organize and arrange information available at hand , to find relationships between them , which may otherwise be harder to spot and recognize , and to draw conclusions as to how the problems should be approached . A mind map effectively helps to achieve this by looking for patterns and insights in large quantity of data collected during exploration for current reality .
Since there were multiple processing methodologies involved for the said new product . Different methodologies required were explored accordingly and various other organizations and research bodies were approached to check for feasibility of usage of various methods to elongate the shelf life of the product . Along with this , for the commercial sale of product , various government legalities would be needed to be taken care of along with exploring possible government grants and subsidies the firm could use by associating with various co - operative societies . Alongside to the prior two broad classification of tasks , it was necessary to explore marketing and branding for the said product , its transportation and storage and other miscellaneous topics for its feasibility as a venture for the company on the long run . A mind map would help in visually aiding the hierarchical order to approach these tasks based on their respective priorities .
Application
Our team sat down to create a mind map , by using a large poster , putting sticky notes on the chart under colour codes for the three - broad classification of branches requiring major attention for the feasibility analysis of the new product : legalities , processing and marketing . Once the major primary sources in each of these categories were labelled on the chart , relationship between tasks and ordering of the tasks was done for the first layer of available data . Sub - tasks were later added to the chart under the primary tasks earlier marked and again , relationships between tasks and subtasks were identified and noted on the chart . Upon execution of the tasks , certain unidentified tasks were introduced along the way which were accordingly updated to the chart .
For the marketing section , mainly product logo design was to be made , and various creatives were designed by hand and attached to the mind map and choice of the logo led to approaching graphic designers for digital outsourcing and the cost quota was noted accordingly . Marketing means and methods were explored .
For the processing section , a lot of research done to increase the shelf life of the product , required approaching people and organizations who have previously tried those methodologies to check for its feasibility and this was done to rule out the methodologies in the mind map which could not be explored due to various reasons and this helped reduce the number of options to a few which were later explored to proceed for a cost analysis . For this stage various data collected via calls , e - mails , research both online and offline were incorporated in the chart .
For the legalities section , it was necessary to approach government bodies and recognize various grants and subsidies options that the firm could approach for the product . Concurrent working of these processes was initiated , and progress was noted .
Insight
By using the Mind Map technique , it was easy for our team to report progress to our supervisors . During weekly meetings , progress being made in the matter was to be summarized and produced . Since , there is time restriction in the Corporate world , this proved to be very helpful to summarize week long ’s research and findings in the shortest possible time with maximum efficiency and clarity . It also helped us to see how much we had progressed in the three categories for the product feasibility analysis .
Approach
Mind Mapping proved to be really useful for us to track how to approach the various categories research and identify tasks and subtasks required focus based on their priority and hierarchical order of completion to ensure maximum efficiency in the shortest possible time . IT gave a clear depiction of the work involved in the product feasibility analysis and how to approach various options for the product .
An alternative to this method could be using Visualization and Learning Launch methods in combinations . While Visualization would have helped in establishing a visual representation of goals the firm wished to achieve with the product launch , its marketing strategies and logo design , it would prove less effective to connect the relation between various processes and identify interconnected tasks and sub tasks as compared to the method of Mind Mapping would . To support Visual Design with Learning Launch would help in identifying target market and approaches based on assumptions of customers thus practically putting the feasibility analysis to better use . Learning Launch would be a more practical approach for later segment of this market study to put various methodologies , associated customer selection , brand choices made to proper use to closely analyse if the product sale would be feasible for the company and the cost analysis would prove to be beneficial to breakeven positively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10208 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I work for one of the largest & reputed material manufacturer of my country . Our department is mandated to work for increasing the revenue of the organisation by launching successful customer solutions . So , in the Covid Pandemic scenario we were trying to identify the new normal in the country and the emerging needs of the consumer . There was chaos all around with fear psychology seeping into everyone heart , and it was expected from a reputed company like us to come up with a solution which will address the burning need of the consumer .
After much consumer research and deliberation within the team , we identified that sanitisation of grocery items , parcels and potential virus carriers is a burning need of any household . As time was very important for the relevance of the product , our team decided to work on a sanitizer which works on UV Technology .
Selection :
It was pertinent to us to move ahead with the initial design and the go for a small launch in a pre - determined territory with immense focus on the time in hand . We were working on tight schedule and had to check the initial design and the prototype . We opted for the Learning Launch tool with a stringent deadline and budget .
Application :
During the ideation process , we had taken into consideration certain assumptions . After the initial prototyping was concluded we selected a geographical location to go ahead with the learning launch . We had to check whether is perceiving the product in the same way that we assumed , the preferred price range and effectiveness of the channel for the sales of the product . This activity was done for one week . Customers had their feedback for different features of the product .
There were some questionnaires developed to understand on the customers feedback on our initial assumptions for the business model . We also understood the different point of view of our internal stakeholders – channel partners , ecommerce sites .
Insights :
The tool helped us to untangle the initial assumptions . The insights generated from the customer meet helped us to rethink on the actual problem - and the problem statement got redefined . The hypothesis at the beginning of the project became null & void . The tool gave us the opportunity to engage with the end customers and gather the insights . The assumptions were not confirmed by the data gathered . Based on the insights gathered , the concept was put on hold .
Approach
We found the learning launch to be an easy to implement tool and it becomes very easy for our entire team to track the developments . From insight generation to product launch , this tool becomes a part of the system . Identifying the unarticulated needs of the customer is all the more easy with this kind of tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I work for one of the largest & reputed material manufacturer of my country . Our department is mandated to work for increasing the revenue of the organisation by launching successful customer solutions . So , in the Covid Pandemic scenario we were trying to identify the new normal in the country and the emerging needs of the consumer . There was chaos all around with fear psychology seeping into everyone heart , and it was expected from a reputed company like us to come up with a solution which will address the burning need of the consumer .
After much consumer research and deliberation within the team , we identified that sanitisation of grocery items , parcels and potential virus carriers is a burning need of any household . As time was very important for the relevance of the product , our team decided to work on a sanitizer which works on UV Technology .
Selection :
It was pertinent to us to move ahead with the initial design and the go for a small launch in a pre - determined territory with immense focus on the time in hand . We were working on tight schedule and had to check the initial design and the prototype . We opted for the Learning Launch tool with a stringent deadline and budget .
Application :
During the ideation process , we had taken into consideration certain assumptions . After the initial prototyping was concluded we selected a geographical location to go ahead with the learning launch . We had to check whether is perceiving the product in the same way that we assumed , the preferred price range and effectiveness of the channel for the sales of the product . This activity was done for one week . Customers had their feedback for different features of the product .
There were some questionnaires developed to understand on the customers feedback on our initial assumptions for the business model . We also understood the different point of view of our internal stakeholders – channel partners , ecommerce sites .
Insights :
The tool helped us to untangle the initial assumptions . The insights generated from the customer meet helped us to rethink on the actual problem - and the problem statement got redefined . The hypothesis at the beginning of the project became null & void . The tool gave us the opportunity to engage with the end customers and gather the insights . The assumptions were not confirmed by the data gathered . Based on the insights gathered , the concept was put on hold .
Approach
We found the learning launch to be an easy to implement tool and it becomes very easy for our entire team to track the developments . From insight generation to product launch , this tool becomes a part of the system . Identifying the unarticulated needs of the customer is all the more easy with this kind of tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10741 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Our HR Department is facing challenges in finding the right candidates for the open positions we have in our company on a timely manner . This situation has brought up great criticism from managers , who are frustrated that the normal operations are disrupted by the lack of team - members . The own growth of the company is at odds , since plans to expand operations are not supported by a new influx of human capital .
The HR Department would like to get to the source of the problem , but they have no data to work upon . They know that open positions are mounting up and a great backlog is being created , but without the right references , it has been difficult to come up with an action plan .
They have therefore put forward a plan to create a set of Key Performance Indicators ( KPIs ) with the purpose of measuring their performance and figure in what areas do they excel , and in which ones they need to improve .
As an Innovation Coach in organization , I was requested to support HR in selecting the right set of KPIs , as well as choosing the relevant source of data for its metrics .
Selection and Application
We have decided to use the mind - mapping tool ( week 3 , video 4 ) . We used it in order to describe the journey of an open position , from the moment the request is created by a manager and forwarded to HR , to the moment of formal hiring ( signing the contract and joining the on - boarding training one Day 1 ) . We had two sessions organized with that objective . In the first session , we did as described above .
In the second session , we emulated the “ Critical Path Method ” , one of Project Management 's tools and techniques , in order to create a flow and measure the number of days that the recruitment process would take to be completed . At this point we also started to identify the indicators that should be measured , e.g how many days does it take to HR to create a job ad based on a manager 's request ? Or how many CVs in total do we receive per ad , and how many of such CVs are selected for interviews .
We explored the “ as - is ” situation at length , and the HR Operational Manager played the role of “ problem owner ” , answering all questions from the audience in regards to the challenge . I was acting as a facilitator , drawing the mind - map on a flip chart as we progressed .
It was important for the department to measure the impact of intrinsic and extrinsic factors to the recruitment process . When a KPI would indicate a below optimal performance for an intrinsic factor , we would choose internal elements that should be adjusted ( e.g better technology ) and for extrinsic factors , how to mitigate the risk ( e.g. marketing campaign ) .
As we started to identify what was important to measure , it was time to ask ourselves how to measure : what data was going to be used as reference , and how to obtain such data ? And last but not least , what was the quality of the data obtained ?
To measure for example “ Time to hire ” , it was important to find a reliable way identify and extract from the system the exact dates of “ request received ” from the hiring manager , and the exact date when the candidate joins the company . Once it became clear that it was possible to extract a full report from the system wit both dates to Excel , a simple formula would be able to provide the number .
Insight
Design Thinking was an appropriate methodology to apply in this case because the measurement of HR 's performance was a mystery to us . We work for a large , global organization and there were no such metrics in place for HR . Additionally , it was necessary for us to explore the “ candidate 's journey ” , from the moment in which he is still unknown to the organization , to the point when he s is fully on - boarded .
The expectation is that by measuring the performance , actions can be taken where they will have most impact .
Some of the conclusions that were taken from the exercise was the managers have a great impact in the length of the hiring process , and that it was important to increase their awareness , so they could act faster . Additionally , they realized that in an increasing competing environment , it was necessary to sell the company to the candidate too , and that new materials and strategies had to be created to guarantee it .
Approach
Although successful , next time it would be important to allow more time to discuss the specific problems faced by the department . In this way , we could use Systematic Inventive Thinking in order to find creative solutions to their challenges . I hope next time we will have the opportunity to go deeper in the discussion and bring such solutions to the table .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Our HR Department is facing challenges in finding the right candidates for the open positions we have in our company on a timely manner . This situation has brought up great criticism from managers , who are frustrated that the normal operations are disrupted by the lack of team - members . The own growth of the company is at odds , since plans to expand operations are not supported by a new influx of human capital .
The HR Department would like to get to the source of the problem , but they have no data to work upon . They know that open positions are mounting up and a great backlog is being created , but without the right references , it has been difficult to come up with an action plan .
They have therefore put forward a plan to create a set of Key Performance Indicators ( KPIs ) with the purpose of measuring their performance and figure in what areas do they excel , and in which ones they need to improve .
As an Innovation Coach in organization , I was requested to support HR in selecting the right set of KPIs , as well as choosing the relevant source of data for its metrics .
Selection and Application
We have decided to use the mind - mapping tool ( week 3 , video 4 ) . We used it in order to describe the journey of an open position , from the moment the request is created by a manager and forwarded to HR , to the moment of formal hiring ( signing the contract and joining the on - boarding training one Day 1 ) . We had two sessions organized with that objective . In the first session , we did as described above .
In the second session , we emulated the “ Critical Path Method ” , one of Project Management 's tools and techniques , in order to create a flow and measure the number of days that the recruitment process would take to be completed . At this point we also started to identify the indicators that should be measured , e.g how many days does it take to HR to create a job ad based on a manager 's request ? Or how many CVs in total do we receive per ad , and how many of such CVs are selected for interviews .
We explored the “ as - is ” situation at length , and the HR Operational Manager played the role of “ problem owner ” , answering all questions from the audience in regards to the challenge . I was acting as a facilitator , drawing the mind - map on a flip chart as we progressed .
It was important for the department to measure the impact of intrinsic and extrinsic factors to the recruitment process . When a KPI would indicate a below optimal performance for an intrinsic factor , we would choose internal elements that should be adjusted ( e.g better technology ) and for extrinsic factors , how to mitigate the risk ( e.g. marketing campaign ) .
As we started to identify what was important to measure , it was time to ask ourselves how to measure : what data was going to be used as reference , and how to obtain such data ? And last but not least , what was the quality of the data obtained ?
To measure for example “ Time to hire ” , it was important to find a reliable way identify and extract from the system the exact dates of “ request received ” from the hiring manager , and the exact date when the candidate joins the company . Once it became clear that it was possible to extract a full report from the system wit both dates to Excel , a simple formula would be able to provide the number .
Insight
Design Thinking was an appropriate methodology to apply in this case because the measurement of HR 's performance was a mystery to us . We work for a large , global organization and there were no such metrics in place for HR . Additionally , it was necessary for us to explore the “ candidate 's journey ” , from the moment in which he is still unknown to the organization , to the point when he s is fully on - boarded .
The expectation is that by measuring the performance , actions can be taken where they will have most impact .
Some of the conclusions that were taken from the exercise was the managers have a great impact in the length of the hiring process , and that it was important to increase their awareness , so they could act faster . Additionally , they realized that in an increasing competing environment , it was necessary to sell the company to the candidate too , and that new materials and strategies had to be created to guarantee it .
Approach
Although successful , next time it would be important to allow more time to discuss the specific problems faced by the department . In this way , we could use Systematic Inventive Thinking in order to find creative solutions to their challenges . I hope next time we will have the opportunity to go deeper in the discussion and bring such solutions to the table .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11356 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
I work in the central bank of Pakistan ( Niñez en Cuarentena ) in Development Finance where we are responsible for directing credit to sectors of the economy which are underserved by banks ( agriculture , small businesses , rural businesses , women entrepreneurs , etc . ) . At least once or twice every year , we design new credit facilities which aim to encourage and facilitate banks in lending to specific type of borrowers . Throughout the year we collect relevant data through primary and secondary sources to identify segments which are in need of targeted intervention by the central bank .
Selection
Once we have collected all the necessary data , I use mind mapping tool ( with team ) to assist us in devising a new credit facility . The mind mapping tool is very useful in my context as it shows to the designers ( of credit facility ) all relevant factors that they need to take into account for ensuring success and how those factors would impact our end objective .
Application
I start with writing the main problem that we are intending to solve in large fonts in center of the white board . Then we begin to list key factors which are impact credit to our targeted sector . These key factors are smaller problem / issues for bigger problems , constraints that we need to accommodate or special provision / incentives . We identify these key factors based on our experience and discussions ( and survey if conducted ) with industry experts , borrowers , banks and trade bodies & associations . At times , we all refer to printed literature on the segment to identify key factors . For instance , it is often seen that one of the biggest hurdle that impedes credit to small businesses is lack of documentation those business keep . Now , there are many reasons for lack of documentation by them , which brings me to our next step . We brainstorm all the sub factors which impact the key factors and we connect them with our main problem through key factors . We also account for interconnectedness between sub factors as it is likely that behavior of one sub factor is also linked with behavior of another factor . I also refer to “ How to Mind Map by Tony Buzan ” occasionally for guidance throughout this process .
When drawing a mind map , we have a “ no filter ” rule : we do n’t shoot down any suggestion no matter how unrealistic . I just keep writing all the factors . Once I have created a draft mind map , I take its picture and distribute it to the team & our manager to review and suggest if we have accounted for all the factors & our direction is right . Over next two to three days , mind map is reviewed and I keep collecting their feedback & suggestions . When every one has responded , we gather in a large meeting where the manager is present to discuss the draft & feedback . We discuss each point thoroughly and share rationales for any position that we are taking . I keep amending the mind map simultaneously to develop consensus . On conclusion of discussion , I send a copy of the final mind map just in case they want to add something .
With final mind map in hand , we begin the process of drafting policy document for the new facility . We divide the tasks amongst the team members . One of the members would draft the sections on pricing & mechanisms for recovery of principal & mark up , while another member would draft section on how activities of the participating banks will be monitored , etc . We keep looking at the mind map through - out the drafting process and check the items which we have accounted for in draft document , that we know if we have missed any item .
If the size of the facility is large and / or many stakeholders are involved , we send the draft document to some of the commercial banks for their feedback . Practical and reasonable suggestions by them are discussed by my team and they are incorporate in draft document . Finally , we forward the document to our Board of Directors for their approval . The Board members ask questions on some of parts and offer suggestions . Most of the times , the document is passed by the Board in first sitting ; however , the Board also returns the draft to us to make changes . Those changes are made and draft is resubmitted to the Board for approval , which they accord .
Insight & Approach
I have found that using the mind maps improves the performance of brain - storming sessions substantially . Because in starting stage , we list that all key factors and their subfactors which impact our end objective , it allows us to understand the complexity of the problem and how we can alleviate each of the issue . The cross linkages between factors also enables us to see bigger picture . With mind mapping I am able to organize my ideas clearly . Not to mention that mind mapping is a lot more convenient tool in devising a new facility than having to draft a policy document and getting it reviewed . It is very inconvenient to keep track of all relevant issues / factors if I am drafting the document directly without clearly looking at the problem .
Mind mapping is now most preferred tool for me in brainstorming new ideas and analyzing a complex problem . Mind maps are very easy to make & adjust and allow all participants to gather on a common page .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
I work in the central bank of Pakistan ( Niñez en Cuarentena ) in Development Finance where we are responsible for directing credit to sectors of the economy which are underserved by banks ( agriculture , small businesses , rural businesses , women entrepreneurs , etc . ) . At least once or twice every year , we design new credit facilities which aim to encourage and facilitate banks in lending to specific type of borrowers . Throughout the year we collect relevant data through primary and secondary sources to identify segments which are in need of targeted intervention by the central bank .
Selection
Once we have collected all the necessary data , I use mind mapping tool ( with team ) to assist us in devising a new credit facility . The mind mapping tool is very useful in my context as it shows to the designers ( of credit facility ) all relevant factors that they need to take into account for ensuring success and how those factors would impact our end objective .
Application
I start with writing the main problem that we are intending to solve in large fonts in center of the white board . Then we begin to list key factors which are impact credit to our targeted sector . These key factors are smaller problem / issues for bigger problems , constraints that we need to accommodate or special provision / incentives . We identify these key factors based on our experience and discussions ( and survey if conducted ) with industry experts , borrowers , banks and trade bodies & associations . At times , we all refer to printed literature on the segment to identify key factors . For instance , it is often seen that one of the biggest hurdle that impedes credit to small businesses is lack of documentation those business keep . Now , there are many reasons for lack of documentation by them , which brings me to our next step . We brainstorm all the sub factors which impact the key factors and we connect them with our main problem through key factors . We also account for interconnectedness between sub factors as it is likely that behavior of one sub factor is also linked with behavior of another factor . I also refer to “ How to Mind Map by Tony Buzan ” occasionally for guidance throughout this process .
When drawing a mind map , we have a “ no filter ” rule : we do n’t shoot down any suggestion no matter how unrealistic . I just keep writing all the factors . Once I have created a draft mind map , I take its picture and distribute it to the team & our manager to review and suggest if we have accounted for all the factors & our direction is right . Over next two to three days , mind map is reviewed and I keep collecting their feedback & suggestions . When every one has responded , we gather in a large meeting where the manager is present to discuss the draft & feedback . We discuss each point thoroughly and share rationales for any position that we are taking . I keep amending the mind map simultaneously to develop consensus . On conclusion of discussion , I send a copy of the final mind map just in case they want to add something .
With final mind map in hand , we begin the process of drafting policy document for the new facility . We divide the tasks amongst the team members . One of the members would draft the sections on pricing & mechanisms for recovery of principal & mark up , while another member would draft section on how activities of the participating banks will be monitored , etc . We keep looking at the mind map through - out the drafting process and check the items which we have accounted for in draft document , that we know if we have missed any item .
If the size of the facility is large and / or many stakeholders are involved , we send the draft document to some of the commercial banks for their feedback . Practical and reasonable suggestions by them are discussed by my team and they are incorporate in draft document . Finally , we forward the document to our Board of Directors for their approval . The Board members ask questions on some of parts and offer suggestions . Most of the times , the document is passed by the Board in first sitting ; however , the Board also returns the draft to us to make changes . Those changes are made and draft is resubmitted to the Board for approval , which they accord .
Insight & Approach
I have found that using the mind maps improves the performance of brain - storming sessions substantially . Because in starting stage , we list that all key factors and their subfactors which impact our end objective , it allows us to understand the complexity of the problem and how we can alleviate each of the issue . The cross linkages between factors also enables us to see bigger picture . With mind mapping I am able to organize my ideas clearly . Not to mention that mind mapping is a lot more convenient tool in devising a new facility than having to draft a policy document and getting it reviewed . It is very inconvenient to keep track of all relevant issues / factors if I am drafting the document directly without clearly looking at the problem .
Mind mapping is now most preferred tool for me in brainstorming new ideas and analyzing a complex problem . Mind maps are very easy to make & adjust and allow all participants to gather on a common page .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15145 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT RUBRIC :
TOOL I HAVE USED : “ Mind Mapping ”
1 ) “ Challenge ” : The challenge I have faced during the usage of tool is … My plans and
activities which affects my tool most of the time … so most of the time it made me to change the plan and the map .
2 ) “ Selection ” : The reason I chose this tool is … the lecture we have seen actually
went nice and provided very useful things that we can apply in our day to day
life … On behalf it … the topic “ Mind Mapping ” inspired me a lot .
3 ) “ Application ” : As Lecturer said … I have applied it in my challenges and mapped
that how I can solve this or manage it according to my situation .
4 ) “ Insight ” : Actually I had a work and competition in an organization which I took
part for almost 6 months … I have been using this mind mapping thing to sort it
of … and it helped me in a lot of ways .
5 ) “ Approach ” : I think I have done very well in approaching this tool … and I think I
should go with on the next tool … Lol !
REVIEW :
This course gave me a very good aspiration and knowledge to me which can
help in most of the time . And nice to meet such a knowledgeable lecturer .
Everything was perfect . And I am glad to participate in this course with you
guys . Thank you .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT RUBRIC :
TOOL I HAVE USED : “ Mind Mapping ”
1 ) “ Challenge ” : The challenge I have faced during the usage of tool is … My plans and
activities which affects my tool most of the time … so most of the time it made me to change the plan and the map .
2 ) “ Selection ” : The reason I chose this tool is … the lecture we have seen actually
went nice and provided very useful things that we can apply in our day to day
life … On behalf it … the topic “ Mind Mapping ” inspired me a lot .
3 ) “ Application ” : As Lecturer said … I have applied it in my challenges and mapped
that how I can solve this or manage it according to my situation .
4 ) “ Insight ” : Actually I had a work and competition in an organization which I took
part for almost 6 months … I have been using this mind mapping thing to sort it
of … and it helped me in a lot of ways .
5 ) “ Approach ” : I think I have done very well in approaching this tool … and I think I
should go with on the next tool … Lol !
REVIEW :
This course gave me a very good aspiration and knowledge to me which can
help in most of the time . And nice to meet such a knowledgeable lecturer .
Everything was perfect . And I am glad to participate in this course with you
guys . Thank you .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18498 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
We innately like to tell and listen to stories . Our minds have evolved to decipher the patterns in stories . They can be used to create signals amidst the din . It can be used to convey complex concepts understandable to even an ordinary mind in both intellectually and emotionally engaging manner . Science explains that stories activate the auditory cortex of the human brain stimulating the frontal and parietal cortices and thus makes us engaged . So storytelling would serve as an ideal tool in training .
To train the new recruits who do technical work such as programming , has always been a challenge in an Information Technology company . During the induction programme , the freshmen became bored and disengaged quite easily and that too within the first few days . Though they were explained the do ’s and don’ts , they repeated the same mistakes that their seniors did after their training . The mistakes were cyclical . Reading manuals about avoiding mistakes was boring to them as it did not connect to them and it was also disengaging , therefore they reached their atrophy faster than expected .
It was decided to experiment with storytelling as a tool to explain the mistakes already committed by employees who had surpassed this stage . It was believed this tool would make the freshman engaged , involved , stay focused and learn from others experience .
Application
The training sessions to these freshmen were broken down to storytelling sessions . Jennifer Aaker , a Marketing Professor from Stanford opines that stories are 22 times more memorable than mere statement of facts .
The mistakes already committed during programming by the more experienced employees in the company were asked to share it through storytelling . Each employee made an account of some of the common mistakes they committed while working on their projects .
After the induction programme , each freshman was given a sample project in a stimulated training zone . After listening to practically all the stories of the experienced employees , they were asked to commit a new mistake , which they had not heard in their storytelling sessions . The task was to commit a new mistake which should not be a repetition from the stories already told .
The freshmen were assigned a real time project and got their jobs confirmed only when they committed a new mistake while programming , which was not told to them as a story during their training sessions . When they committed a new mistake it was documented in the ‘ Book of Blunders ’ which was a complete collection of the stories about the mistakes committed thus far in the company . Every story was listened with rapt attention since one could not afford to repeat the same . A freshman in fact became exuberant every time when he / she committed a new mistake because he /she got the job confirmation . Rarely , we celebrate our mistakes though we learn from them .
Insight and Approach
Employees came out of their shell and they shed their shyness in recounting their stories , which they reckon were valuable lessons now , for themselves and for others . This tool makes it easy for them to open up , especially when they understand the underlying purpose . Storytelling connects . It also serves as reminders to themselves of the mistakes they did lest they repeat them again . The documentation of the stories is now a treasure trove for the company . The anthology of mistakes christened as the ‘ Book of Blunders ’ with the contents presented in storyboard style of presentation and with visualization tools , will be useful down the years in training and can also be published for the larger good of the society .
This practice became so engaging that every department is likely to introduce the storytelling tool to herald the mistakes an employee committed so that the others learn from his / her experience . The Marketing Department could conduct this by making their salesmen recount the sales deals they failed to close , the lessons from failed promotions , etc . The research department could enumerate their failures in the product development stages , since someone need not repeat it all over again wasting resources or some freshmen could even have a solution to the glitch due to which the development of the product stopped thus reviving the product and commercializing it . Wise people learn from others mistakes , fools from their own !
Saeed Afridi
| EMAIL:
ID_NUM:
NAME_STUDENT: Saeed Afridi
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
We innately like to tell and listen to stories . Our minds have evolved to decipher the patterns in stories . They can be used to create signals amidst the din . It can be used to convey complex concepts understandable to even an ordinary mind in both intellectually and emotionally engaging manner . Science explains that stories activate the auditory cortex of the human brain stimulating the frontal and parietal cortices and thus makes us engaged . So storytelling would serve as an ideal tool in training .
To train the new recruits who do technical work such as programming , has always been a challenge in an Information Technology company . During the induction programme , the freshmen became bored and disengaged quite easily and that too within the first few days . Though they were explained the do ’s and don’ts , they repeated the same mistakes that their seniors did after their training . The mistakes were cyclical . Reading manuals about avoiding mistakes was boring to them as it did not connect to them and it was also disengaging , therefore they reached their atrophy faster than expected .
It was decided to experiment with storytelling as a tool to explain the mistakes already committed by employees who had surpassed this stage . It was believed this tool would make the freshman engaged , involved , stay focused and learn from others experience .
Application
The training sessions to these freshmen were broken down to storytelling sessions . Jennifer Aaker , a Marketing Professor from Stanford opines that stories are 22 times more memorable than mere statement of facts .
The mistakes already committed during programming by the more experienced employees in the company were asked to share it through storytelling . Each employee made an account of some of the common mistakes they committed while working on their projects .
After the induction programme , each freshman was given a sample project in a stimulated training zone . After listening to practically all the stories of the experienced employees , they were asked to commit a new mistake , which they had not heard in their storytelling sessions . The task was to commit a new mistake which should not be a repetition from the stories already told .
The freshmen were assigned a real time project and got their jobs confirmed only when they committed a new mistake while programming , which was not told to them as a story during their training sessions . When they committed a new mistake it was documented in the ‘ Book of Blunders ’ which was a complete collection of the stories about the mistakes committed thus far in the company . Every story was listened with rapt attention since one could not afford to repeat the same . A freshman in fact became exuberant every time when he / she committed a new mistake because he /she got the job confirmation . Rarely , we celebrate our mistakes though we learn from them .
Insight and Approach
Employees came out of their shell and they shed their shyness in recounting their stories , which they reckon were valuable lessons now , for themselves and for others . This tool makes it easy for them to open up , especially when they understand the underlying purpose . Storytelling connects . It also serves as reminders to themselves of the mistakes they did lest they repeat them again . The documentation of the stories is now a treasure trove for the company . The anthology of mistakes christened as the ‘ Book of Blunders ’ with the contents presented in storyboard style of presentation and with visualization tools , will be useful down the years in training and can also be published for the larger good of the society .
This practice became so engaging that every department is likely to introduce the storytelling tool to herald the mistakes an employee committed so that the others learn from his / her experience . The Marketing Department could conduct this by making their salesmen recount the sales deals they failed to close , the lessons from failed promotions , etc . The research department could enumerate their failures in the product development stages , since someone need not repeat it all over again wasting resources or some freshmen could even have a solution to the glitch due to which the development of the product stopped thus reviving the product and commercializing it . Wise people learn from others mistakes , fools from their own !
Saeed Afridi
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Saeed Afridi"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1472 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
CHALLENGE & SELECTION
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government workers , business men , students and retired people to apply technology innovations to modernize the delivery of services to customer . I have used the technique of visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
APPLICATION
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then
create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
INSIGHT & APPROACH
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
CHALLENGE & SELECTION
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government workers , business men , students and retired people to apply technology innovations to modernize the delivery of services to customer . I have used the technique of visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
APPLICATION
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then
create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
INSIGHT & APPROACH
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12891 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
Challenge :
The challenge I was taken to complete the task and for the prototyping use because it plays main role in innovation . Mindmapping is a graphical technique for imagining connections between various pieces of information or ideas . Each fact or idea is written down . By curves or lines to its minor or major ( previous or following ) fact or idea , thus building a web of relationships . Mind mapping is utilized in brainstorming , project planning , problem- solving , and note - taking . As is the case with other mapping methods , the intention behind brain mapping too is to capture attention and to gain and frame information to enable the sharing of concepts and ideas . To get started with mind - mapping , the participant just has to write a key phrase or word in the middle of the page . Then , he must write anything else
that comes to his mind on the very same page . After that , he must try to make connections as mentioned in the previous paragraph .
Application :
The majority of industries have an orthodoxy – unspoken but deeply - held beliefs that everyone stands by for getting things done . Sadly , they fail to realize that by questioning assumptions at every step of service or product development , they can enable the birth of fresh possibilities and ideas .
Here is one suggestionto go about questioning assumptions : The participants should start by settling on the framework for the creative challenge . After this , they should produce 20 to 30 assumptions ( irrespective of whether they are true or false ) . The next step is to select several assumptions from the many
generated , and utilize them as idea triggers and thought starters to engender fresh ideas .
Insight and approach :
Research has demonstrated that best practices in innovation planning use a strategic approach . The traditional Project and Portfolio Management ( PPM ) approach is bottom - up- rolling up existing projects to see the status and how they stack up . This rearranges what ’s already in process regardless of alignment with strategic objectives . The better approach is the top - down strategic approach - first focus on the business strategies and objectives , and use these to drive portfolio , project and investment decisions . This approach aligns innovation and new product development plans with the business strategic objectives . Strategy is needed before execution . Following the traditional approach may improve execution . But the results wo n’t produce value
or support the business objectives . Relevant innovation and new product development performance metrics must be established that align with the plan .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
Challenge :
The challenge I was taken to complete the task and for the prototyping use because it plays main role in innovation . Mindmapping is a graphical technique for imagining connections between various pieces of information or ideas . Each fact or idea is written down . By curves or lines to its minor or major ( previous or following ) fact or idea , thus building a web of relationships . Mind mapping is utilized in brainstorming , project planning , problem- solving , and note - taking . As is the case with other mapping methods , the intention behind brain mapping too is to capture attention and to gain and frame information to enable the sharing of concepts and ideas . To get started with mind - mapping , the participant just has to write a key phrase or word in the middle of the page . Then , he must write anything else
that comes to his mind on the very same page . After that , he must try to make connections as mentioned in the previous paragraph .
Application :
The majority of industries have an orthodoxy – unspoken but deeply - held beliefs that everyone stands by for getting things done . Sadly , they fail to realize that by questioning assumptions at every step of service or product development , they can enable the birth of fresh possibilities and ideas .
Here is one suggestionto go about questioning assumptions : The participants should start by settling on the framework for the creative challenge . After this , they should produce 20 to 30 assumptions ( irrespective of whether they are true or false ) . The next step is to select several assumptions from the many
generated , and utilize them as idea triggers and thought starters to engender fresh ideas .
Insight and approach :
Research has demonstrated that best practices in innovation planning use a strategic approach . The traditional Project and Portfolio Management ( PPM ) approach is bottom - up- rolling up existing projects to see the status and how they stack up . This rearranges what ’s already in process regardless of alignment with strategic objectives . The better approach is the top - down strategic approach - first focus on the business strategies and objectives , and use these to drive portfolio , project and investment decisions . This approach aligns innovation and new product development plans with the business strategic objectives . Strategy is needed before execution . Following the traditional approach may improve execution . But the results wo n’t produce value
or support the business objectives . Relevant innovation and new product development performance metrics must be established that align with the plan .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21733 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection
While I was quite curious to try out the different tools of the course , the first tool I ended up using & being a part of the execution phase was mind mapping . With a directive to improve the team ’s overall health score , we were pushed to pull all punches to improve the experience of everyone in the team , as they work on multiple projects across different geographies . With multiple domains & levels of the organization at place , it was necessary to get everyone under a single room to record the overarching pluses , negatives & changes that could be made in the daily workings to finally increase productivity .
Application
Being part of the team , I was an active part of this exercise that saw every member in the team , taking time off to share the positives , negatives and changes possible in an overarching team & project management standpoint to improve the experiences of every single member in the team . The post - its used to record the points were then categorized to arrive at some important factors that required our attention , with the post - its in their member communicating the scale & the range communicated through the different perspectives provided by each of them . Though we are a huge team , considering we were all working in a similar system , the number of outliers were quite less & most of the post - its contributed to the major factors identified . The post - its based on the factors identified were put up on boards for everyone ’s consumption , discussed upon to capture the overall reaction to the factors that had emerged . In my opinion , this was a great initiative to capture the ‘ what - is ’ of the situation .
To arrive at functional changes that can be made by gathering the ‘ what - is ’ data of the situation , all the stakeholders were split into multiple groups and were asked to brainstorm on the changes that can be made to effectively change the situation in a way , it makes our lives better . The changes prescribed by the team members in the data gathering phase , also helped to drive to possible solutions . I would like to also highlight that , no ground - breaking solutions were arrived at , yet
small functional & implementable solutions that can be experimented upon were zeroed in on .
Insight & Approach
The power of the insights got from the exercise comes from the active participation of the members of the team to improve their own eco - system at work . It also helped to understand the various perspectives & ranges of issues experienced by the ‘ minds ’ in the team , than a localized set of ‘ minds ’ higher up in the organization .
But there are a couple of areas where I believe the exercise hit a couple of roadblocks . Firstly , since members from different levels of the organization were present in the session , there were 1 - 2 factors that appeared in both the positive as well as negative boards . Also , ultimately to make a functional change in the eco - system , for some factors , it was necessary to know at what level of the organization was this issue a concern & how it could be suitably addressed .
Further , if we were to run a similar exercise , adding questions that employ projective technique like word / image association to the process would be a good idea , as usually it is noticed that there are many underlying aspects of the experience that is lost in the daily motion .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection
While I was quite curious to try out the different tools of the course , the first tool I ended up using & being a part of the execution phase was mind mapping . With a directive to improve the team ’s overall health score , we were pushed to pull all punches to improve the experience of everyone in the team , as they work on multiple projects across different geographies . With multiple domains & levels of the organization at place , it was necessary to get everyone under a single room to record the overarching pluses , negatives & changes that could be made in the daily workings to finally increase productivity .
Application
Being part of the team , I was an active part of this exercise that saw every member in the team , taking time off to share the positives , negatives and changes possible in an overarching team & project management standpoint to improve the experiences of every single member in the team . The post - its used to record the points were then categorized to arrive at some important factors that required our attention , with the post - its in their member communicating the scale & the range communicated through the different perspectives provided by each of them . Though we are a huge team , considering we were all working in a similar system , the number of outliers were quite less & most of the post - its contributed to the major factors identified . The post - its based on the factors identified were put up on boards for everyone ’s consumption , discussed upon to capture the overall reaction to the factors that had emerged . In my opinion , this was a great initiative to capture the ‘ what - is ’ of the situation .
To arrive at functional changes that can be made by gathering the ‘ what - is ’ data of the situation , all the stakeholders were split into multiple groups and were asked to brainstorm on the changes that can be made to effectively change the situation in a way , it makes our lives better . The changes prescribed by the team members in the data gathering phase , also helped to drive to possible solutions . I would like to also highlight that , no ground - breaking solutions were arrived at , yet
small functional & implementable solutions that can be experimented upon were zeroed in on .
Insight & Approach
The power of the insights got from the exercise comes from the active participation of the members of the team to improve their own eco - system at work . It also helped to understand the various perspectives & ranges of issues experienced by the ‘ minds ’ in the team , than a localized set of ‘ minds ’ higher up in the organization .
But there are a couple of areas where I believe the exercise hit a couple of roadblocks . Firstly , since members from different levels of the organization were present in the session , there were 1 - 2 factors that appeared in both the positive as well as negative boards . Also , ultimately to make a functional change in the eco - system , for some factors , it was necessary to know at what level of the organization was this issue a concern & how it could be suitably addressed .
Further , if we were to run a similar exercise , adding questions that employ projective technique like word / image association to the process would be a good idea , as usually it is noticed that there are many underlying aspects of the experience that is lost in the daily motion .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8943 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My story of transitioning to Remote working
Challenges and Selection
I work as an operational excellence consultant with a Global Insurance Broking firm and my role involves working with the business to identify efficiencies , improve profitability and aid innovation . My role often involves collaborating to change cultures , processes that have evolved over various mergers and acquisitions , team behaviors and age - old practices . There are various parties involved mostly with conflicting priorities i.e. stakeholders , subject matter experts , change champions , project leaders and the overall business team members . I often use storytelling as a tool to bring out what the studies of these processes reveal , what are the considerations that lead us towards change , how to implement the change and sometimes why not to change too . It has now been a practice to see why certain aspects are difficult for certain members to understand and adapt and accordingly make changes to the story narrative . This helps me develop strategies for similar situations across the wide array of projects that I manage .
I would like to narrate an example of how I along with two of my peers had to make a presentation to prospective clients on how we managed the change to remote working irrespective of the various challenges faced without any material impact to the service delivery expected of the service center of our organization . This was to be done so that the prospective clients understand the resilience factor of the service centers among various other parameters that were to be presented . All this had to be done remotely considering we were amidst the pandemic situation .
Application
My story started with describing the key aspects on a slide that would help create a visual of what the center looked like . The key aspects were as follows a ) service delivery e.g. quality scores , tat , productivity , efficiencies realized in previous year , compliance certifications , geographical spread that we deliver to , etc . b ) infrastructure i.e. number of sites , space management policy , IT infrastructure , transport facility and business continuity c ) on the people front we describe certain aspects of our work culture , gender ratio and the talent pool of the delivery center . Then some of the business leaders were invited to describe operation management , certain client partners were invited to describe the feedback of the services .
I was up next to narrate how we adapted to the pandemic . I had divided my presentation into 2 parts one how did we ‘ Adapt and Sustain ’ which the client would be able to relate better now that they knew how the service center looked like and how the operations were managed , followed by How we have ‘ reimagined the workspace ’ . With respect to adapt and sustain story I worked the client through a timeline of how we gradually moved from pilot remote testing , to full - fledged working , to enhanced due - diligence till remote working stabilized and then gave
them a wow factor of however we could manage it in a matter of weeks . I then described how we could manage to ship desktops / laptops to 1200 + colleagues who were dependent on office desktops for working within 1 month in spite of the lockdown situation . I touched upon how we took efforts to maintain consistent employee experience w.r.t remote joining process for new joiners , trainings , various employee connects e.g. townhall , reward and recognition , various virtual team interactions . My story included pictures , short video clippings and colleague feedbacks on how they were supported throughout the transition , how they were supported in case of managing work in case of family emergencies , etc . I then briefly talked about how we are already ‘ Reimaging the workplace ’ e.g. how we are exploring various operating models ( fully remote , partly remote , etc . ) and its impact on service delivery , infrastructure , culture and talent development in terms of what is working well and what needs to be changed .
Insight and Approach
Our organization follows a specific approach of seeking formal feedback on how the sessions were w.r.t presenters , content , impact on decision making . I was happy to receive a very positive feedback on how my storytelling assured the clients about how we can manage change with minimal business impact . The story telling had real examples , emotional connects , sequence of events as if we were travelling time describing how we gradually yet effectively managed the transition . I was satisfied with my presentation , since I could walk the group through the ‘ wicked challenge ’ of transitioning to remote working due to Covid-19 . I got the positive feedback in terms of nods , body language , acknowledgment of they know how difficult that can be , responses to the questions that I probed and someone to one appreciation I got from some members from the audience .
Having said that , there is always scope for improvement . I am going to put to practice some of the concepts this training has emphasized e.g. create the tension , make the story crisp as there is a very little attention span .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My story of transitioning to Remote working
Challenges and Selection
I work as an operational excellence consultant with a Global Insurance Broking firm and my role involves working with the business to identify efficiencies , improve profitability and aid innovation . My role often involves collaborating to change cultures , processes that have evolved over various mergers and acquisitions , team behaviors and age - old practices . There are various parties involved mostly with conflicting priorities i.e. stakeholders , subject matter experts , change champions , project leaders and the overall business team members . I often use storytelling as a tool to bring out what the studies of these processes reveal , what are the considerations that lead us towards change , how to implement the change and sometimes why not to change too . It has now been a practice to see why certain aspects are difficult for certain members to understand and adapt and accordingly make changes to the story narrative . This helps me develop strategies for similar situations across the wide array of projects that I manage .
I would like to narrate an example of how I along with two of my peers had to make a presentation to prospective clients on how we managed the change to remote working irrespective of the various challenges faced without any material impact to the service delivery expected of the service center of our organization . This was to be done so that the prospective clients understand the resilience factor of the service centers among various other parameters that were to be presented . All this had to be done remotely considering we were amidst the pandemic situation .
Application
My story started with describing the key aspects on a slide that would help create a visual of what the center looked like . The key aspects were as follows a ) service delivery e.g. quality scores , tat , productivity , efficiencies realized in previous year , compliance certifications , geographical spread that we deliver to , etc . b ) infrastructure i.e. number of sites , space management policy , IT infrastructure , transport facility and business continuity c ) on the people front we describe certain aspects of our work culture , gender ratio and the talent pool of the delivery center . Then some of the business leaders were invited to describe operation management , certain client partners were invited to describe the feedback of the services .
I was up next to narrate how we adapted to the pandemic . I had divided my presentation into 2 parts one how did we ‘ Adapt and Sustain ’ which the client would be able to relate better now that they knew how the service center looked like and how the operations were managed , followed by How we have ‘ reimagined the workspace ’ . With respect to adapt and sustain story I worked the client through a timeline of how we gradually moved from pilot remote testing , to full - fledged working , to enhanced due - diligence till remote working stabilized and then gave
them a wow factor of however we could manage it in a matter of weeks . I then described how we could manage to ship desktops / laptops to 1200 + colleagues who were dependent on office desktops for working within 1 month in spite of the lockdown situation . I touched upon how we took efforts to maintain consistent employee experience w.r.t remote joining process for new joiners , trainings , various employee connects e.g. townhall , reward and recognition , various virtual team interactions . My story included pictures , short video clippings and colleague feedbacks on how they were supported throughout the transition , how they were supported in case of managing work in case of family emergencies , etc . I then briefly talked about how we are already ‘ Reimaging the workplace ’ e.g. how we are exploring various operating models ( fully remote , partly remote , etc . ) and its impact on service delivery , infrastructure , culture and talent development in terms of what is working well and what needs to be changed .
Insight and Approach
Our organization follows a specific approach of seeking formal feedback on how the sessions were w.r.t presenters , content , impact on decision making . I was happy to receive a very positive feedback on how my storytelling assured the clients about how we can manage change with minimal business impact . The story telling had real examples , emotional connects , sequence of events as if we were travelling time describing how we gradually yet effectively managed the transition . I was satisfied with my presentation , since I could walk the group through the ‘ wicked challenge ’ of transitioning to remote working due to Covid-19 . I got the positive feedback in terms of nods , body language , acknowledgment of they know how difficult that can be , responses to the questions that I probed and someone to one appreciation I got from some members from the audience .
Having said that , there is always scope for improvement . I am going to put to practice some of the concepts this training has emphasized e.g. create the tension , make the story crisp as there is a very little attention span .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21439 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Flunker ’s Story
Challenge and Selection
I love to tell stories to drive my point . I am an accountant and when I am talking about numbers
– profit , assets , liabilities – I see people in front of me starting to yawn and feel sleepy . But when I give stories as an example , my audience or people attending meetings I am facilitating come alive .
Many effective and efficient managers I know are able to convert into stories their plans for the
future or solutions for problems that even the simplest employee belonging to the rank and file can understand what they want to convey .
Application
In our college where I work as instructor , during a meeting , we were discussing what we should
do to our graduates who are failing in their licensure examinations , some not just once . In the meeting , I shared my personal story where I failed the licensure examinations twice . I told them that the first time around , I felt like it was the end of the world for me ; that I was not able to meet the expectations of my family , friends , teachers and everyone I knew . I told the group that I decided to look for a job instead , and thankfully , I got hired immediately . However , I experienced being discriminated but I decided to endure it . Six years passed and I found the guts to try again . Due to the many updates in accounting standards which came about during the six years that I was out of circulation , I missed so much that when I again took the examinations , I flunked . But this time , I was determined to review and take the examinations again . Thanks God , I made it !
Insights and Approach
My colleagues were able to realize from my story that giving up on our graduates is not an
option . Instead , as a group , we were able to come up with a policy we named “ call - back ” . From that time on , we did our best to follow up on our flunkers and gave each of them the support we can give : free reviews sessions , free review materials , moral support , brotherly advices , among others . Plus , if I get the chance to tell each one of the flunkers , my story of how I struggled and succeeded , I always make sure I will not miss doing so . And , this solution works each time .
Simple as it may seem , I consider storytelling as a small stone thrown into the lake and creates a
ripple . When used to help solve a problem , lives are changed for the better : both that of the storyteller and the one who heard the story and caught the values that go with it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Flunker ’s Story
Challenge and Selection
I love to tell stories to drive my point . I am an accountant and when I am talking about numbers
– profit , assets , liabilities – I see people in front of me starting to yawn and feel sleepy . But when I give stories as an example , my audience or people attending meetings I am facilitating come alive .
Many effective and efficient managers I know are able to convert into stories their plans for the
future or solutions for problems that even the simplest employee belonging to the rank and file can understand what they want to convey .
Application
In our college where I work as instructor , during a meeting , we were discussing what we should
do to our graduates who are failing in their licensure examinations , some not just once . In the meeting , I shared my personal story where I failed the licensure examinations twice . I told them that the first time around , I felt like it was the end of the world for me ; that I was not able to meet the expectations of my family , friends , teachers and everyone I knew . I told the group that I decided to look for a job instead , and thankfully , I got hired immediately . However , I experienced being discriminated but I decided to endure it . Six years passed and I found the guts to try again . Due to the many updates in accounting standards which came about during the six years that I was out of circulation , I missed so much that when I again took the examinations , I flunked . But this time , I was determined to review and take the examinations again . Thanks God , I made it !
Insights and Approach
My colleagues were able to realize from my story that giving up on our graduates is not an
option . Instead , as a group , we were able to come up with a policy we named “ call - back ” . From that time on , we did our best to follow up on our flunkers and gave each of them the support we can give : free reviews sessions , free review materials , moral support , brotherly advices , among others . Plus , if I get the chance to tell each one of the flunkers , my story of how I struggled and succeeded , I always make sure I will not miss doing so . And , this solution works each time .
Simple as it may seem , I consider storytelling as a small stone thrown into the lake and creates a
ripple . When used to help solve a problem , lives are changed for the better : both that of the storyteller and the one who heard the story and caught the values that go with it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16111 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge
Utilizing the Visualization tool has been a crucial part in my job that I started 6 months ago . I work as a business intelligence analyst for a software company , and I had been brought in to tackle the challenge of data integrity issues and inconsistencies which had led to lack of trust in the numbers being reported as well as updating the current dashboards ’ look and feel . The original scope of the issue was that the main stakeholders in a 300 - person consulting wing of our company were consistently seeing numbers that did n’t match up with either the source system or what they were expecting to see based on their own calculations . This led to a complete distrust in the dashboards they used daily , as well as any numbers that were being shared with either high - level executives within the consulting organization or even down to consultants ’ individual metrics . To compound this issue , many people had expressed that they had not felt heard when it came to their feelings on the issues they were having .
Selection
The selection of starting at the Visualization step was simple . Having just started at this company , it would n’t be enough to only go through and fix what we thought were issues within the system until we really understood what the stakeholder ’s pain points were and to make sure we were listening . We wanted to approach the issue using the Visualization tool to not only get the stakeholders thinking about what was possible , but also to understand what their true pain points were .
Application
The process first started with user interviews . This was conducted in several different steps in order to gain full view of the issues that were being experienced . We sat down with a small number of users from different levels within the organization and ask them to use the current dashboards in the way they use them every day . We wanted to watch what their normal progression was through them , and how they accessed the data . To our surprise , we found that because of the data issues we were observing users not only have to sift through rows of unneeded data , but they were also having to go to multiple dashboards to validate their numbers as well as get the full picture of their portfolio . On - top of this , we found that there was a general lack of knowledge with how the numbers were calculated that stemmed from the complete absence of transparency in the data .
Because we realized that just correcting the data issues updating the looks of the dashboards would n’t solve the overall problems of the end users , we decided to open our scope up more and start to lean into the “ What If ” . We set up smaller groups of users with similar functions , making sure to only have between 3 - 5 people in each group . The main question we wanted to find an answer to was : “ If we disregard what we have currently and anything was possible , what are the key must - haves for you for reporting ? ” .
As we continued through the whiteboarding process and we asked for people to draw out their ideal designs , we started to see common themes popping up consistently through all groups . Not only is data accuracy and transparency important , but there was also a desperate need for conciseness in the way
the data is being delivered . It had been expressed over and over that there was an overwhelming amount of data being presented to all levels and groups of people , even though they wanted less . Throughout all sessions we kept pictures of all the different designs , as well as notes on their thought process throughout , so that way we could combine everyone ’s visualization of the perfect dashboard in our final proposal to leadership .
Insight
The insight gained from the Visualization was that our overall scope was too narrow and solving the one perceived problem would not solve the overarching pain points of the end users . We learned that we need to adjust what we thought was important to our end users and start down the rest of the Design Thinking path , in order to deliver a compelling and usable reporting system for all levels within the organization .
Approach
Given what we have found from our utilization of the Visualization tool , we might start with a much broader scope at the beginning of the Design Thinking process . This would help alleviate the risk we run of missing much larger issues at hand due to only trying to solve the challenge in front of us . Also , the more we can open discussions to a much broader approach , the more innovative and unique ideas we end up with .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge
Utilizing the Visualization tool has been a crucial part in my job that I started 6 months ago . I work as a business intelligence analyst for a software company , and I had been brought in to tackle the challenge of data integrity issues and inconsistencies which had led to lack of trust in the numbers being reported as well as updating the current dashboards ’ look and feel . The original scope of the issue was that the main stakeholders in a 300 - person consulting wing of our company were consistently seeing numbers that did n’t match up with either the source system or what they were expecting to see based on their own calculations . This led to a complete distrust in the dashboards they used daily , as well as any numbers that were being shared with either high - level executives within the consulting organization or even down to consultants ’ individual metrics . To compound this issue , many people had expressed that they had not felt heard when it came to their feelings on the issues they were having .
Selection
The selection of starting at the Visualization step was simple . Having just started at this company , it would n’t be enough to only go through and fix what we thought were issues within the system until we really understood what the stakeholder ’s pain points were and to make sure we were listening . We wanted to approach the issue using the Visualization tool to not only get the stakeholders thinking about what was possible , but also to understand what their true pain points were .
Application
The process first started with user interviews . This was conducted in several different steps in order to gain full view of the issues that were being experienced . We sat down with a small number of users from different levels within the organization and ask them to use the current dashboards in the way they use them every day . We wanted to watch what their normal progression was through them , and how they accessed the data . To our surprise , we found that because of the data issues we were observing users not only have to sift through rows of unneeded data , but they were also having to go to multiple dashboards to validate their numbers as well as get the full picture of their portfolio . On - top of this , we found that there was a general lack of knowledge with how the numbers were calculated that stemmed from the complete absence of transparency in the data .
Because we realized that just correcting the data issues updating the looks of the dashboards would n’t solve the overall problems of the end users , we decided to open our scope up more and start to lean into the “ What If ” . We set up smaller groups of users with similar functions , making sure to only have between 3 - 5 people in each group . The main question we wanted to find an answer to was : “ If we disregard what we have currently and anything was possible , what are the key must - haves for you for reporting ? ” .
As we continued through the whiteboarding process and we asked for people to draw out their ideal designs , we started to see common themes popping up consistently through all groups . Not only is data accuracy and transparency important , but there was also a desperate need for conciseness in the way
the data is being delivered . It had been expressed over and over that there was an overwhelming amount of data being presented to all levels and groups of people , even though they wanted less . Throughout all sessions we kept pictures of all the different designs , as well as notes on their thought process throughout , so that way we could combine everyone ’s visualization of the perfect dashboard in our final proposal to leadership .
Insight
The insight gained from the Visualization was that our overall scope was too narrow and solving the one perceived problem would not solve the overarching pain points of the end users . We learned that we need to adjust what we thought was important to our end users and start down the rest of the Design Thinking path , in order to deliver a compelling and usable reporting system for all levels within the organization .
Approach
Given what we have found from our utilization of the Visualization tool , we might start with a much broader scope at the beginning of the Design Thinking process . This would help alleviate the risk we run of missing much larger issues at hand due to only trying to solve the challenge in front of us . Also , the more we can open discussions to a much broader approach , the more innovative and unique ideas we end up with .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17113 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Resolutions that which we have the storytelling and the mind mapping in the which we all thought the revolutions under which with the mind mapping and a quarter bulls in the individuals to have the uses of assignments to include the following elements towards the theoretical lessons in the elements tourists challenge in the describe superscript this is the arm last word stands towards the armrest cover the whole towards the animals show apartments work out all there so it is commands a challenge to be the infants towards the practice in the which we also want sugar applications disrupt the house applicable to all the challenges towards in the making that switch we also had individualized to other the mains that we also called in the which we also have the same hopefully credible towards the Indians towards the old boards the distance towards the making the stucco this which we also had the distressed that which we also have that inclusion is always we have 2/3 include several of those bold last towards the apartments word spoken today
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Resolutions that which we have the storytelling and the mind mapping in the which we all thought the revolutions under which with the mind mapping and a quarter bulls in the individuals to have the uses of assignments to include the following elements towards the theoretical lessons in the elements tourists challenge in the describe superscript this is the arm last word stands towards the armrest cover the whole towards the animals show apartments work out all there so it is commands a challenge to be the infants towards the practice in the which we also want sugar applications disrupt the house applicable to all the challenges towards in the making that switch we also had individualized to other the mains that we also called in the which we also have the same hopefully credible towards the Indians towards the old boards the distance towards the making the stucco this which we also had the distressed that which we also have that inclusion is always we have 2/3 include several of those bold last towards the apartments word spoken today
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20958 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment : Mindmapping
Challenge
The challenge was to develop a three - view mechanism for my class this semester , it was
together with my team to find a solution to this problem , which was intended to transmit
three messages in an advertisement .
Selection
I chose the Mindmapping tool because that tool was taught to me in my class this semester
and it was very useful to apply it to this problem since Mindmapping gives you the
opportunity to be more organized in terms of your ideas and fundamentals that are
connected between yes . Also , it is important to say that this tool is developed throughout
the project , in the beginning , in the development and when we had everything clearer and
at the end to know the organization that should be carried out and the order .
Application
As I mentioned before , I applied this tool in my project due to the order that it takes , at the
time of making the prototype of the project , a mindmap was made about what materials
was going to be used , how it was going to work , all that brainstorming was useful organize
it in a mindmap to carry out the project . Also at the time of developing the poster , a
mindmap was made of how each section should be organized and what information each
one should carry , in this way the mindmap tool was applied and it was possible to have a
very striking poster .
Insight
The insight that I gained was very great , since in my other projects I had not used the
mindmapping tool because I did not consider it useful , but at the time of applying the design
thinking with the mindmapping tool and the knowledge acquired it was possible to carry
out the project and obtain a perfect grade , appropriate to what the problem presented
Approach
Now that I have discovered the benefit of using the mindmapping tool , I think that what I
would do differently would be to make the most striking mindmaps because some
contained too much information that it was difficult to synthesize what the problem of the
project asked me to do .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment : Mindmapping
Challenge
The challenge was to develop a three - view mechanism for my class this semester , it was
together with my team to find a solution to this problem , which was intended to transmit
three messages in an advertisement .
Selection
I chose the Mindmapping tool because that tool was taught to me in my class this semester
and it was very useful to apply it to this problem since Mindmapping gives you the
opportunity to be more organized in terms of your ideas and fundamentals that are
connected between yes . Also , it is important to say that this tool is developed throughout
the project , in the beginning , in the development and when we had everything clearer and
at the end to know the organization that should be carried out and the order .
Application
As I mentioned before , I applied this tool in my project due to the order that it takes , at the
time of making the prototype of the project , a mindmap was made about what materials
was going to be used , how it was going to work , all that brainstorming was useful organize
it in a mindmap to carry out the project . Also at the time of developing the poster , a
mindmap was made of how each section should be organized and what information each
one should carry , in this way the mindmap tool was applied and it was possible to have a
very striking poster .
Insight
The insight that I gained was very great , since in my other projects I had not used the
mindmapping tool because I did not consider it useful , but at the time of applying the design
thinking with the mindmapping tool and the knowledge acquired it was possible to carry
out the project and obtain a perfect grade , appropriate to what the problem presented
Approach
Now that I have discovered the benefit of using the mindmapping tool , I think that what I
would do differently would be to make the most striking mindmaps because some
contained too much information that it was difficult to synthesize what the problem of the
project asked me to do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17809 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ReflectionOfVisaualization.md 5/5/2020
1 / 2
Reflection of Visaualization
Challenge
I would talk about the tool of Visualization . In my case , I worked for a company as a Scrum Master(One of an
agile role ) in Japan , which has a lot of software engineers from abroad . There were more than 500 people from
abroad . We had a lot of background in our own there . I could get oppotunities to work in diverse environment .
Anyway , the point is we needed to take more effort to be on the same page than we are in a usual environment
in Japanese IT company . We do not have diverse environment in most of companies in Japan , as far as I
concerned . In the condition , we tried to avoid missunderstanding more carefully . In order to do so , we used
visualization tools such as UML and Product Backlog . Former tool is to show system 's sequence and its flow
visually . Latter is to visualise product 's priority . Applying them , we could be on the same page before we use
them .
Selection
According to the video , the tool of Visualization can aline our understanding better than we use only verbal
communication .
Visualization is meant to be a making common understanding tool for me on my job and role . It can show us
relationship between objects . It can show higherchy and architecture of objects .
Why I selected this tool is that I need to think deeper that we can share our imagination and thoughts and
solution efficiently to our team members .
In order to desceribe and tell our thoughts or our systems or our priorities to team members , we use
visualization tools for our better understandings . After applying Visualization methods , We can have beeter
images in our mind .
Application
When we use visualization tool to be on the same page it should be below cases .
For instance , if we use UML in software development , we can understand which and when a module or a service
can access each other easily . Because , when we describe such kind of sentences , there are many similar objects
and similar prepositions will be used . Sentances are like " A service is accessed by xxx","B service call A service
when yyy " and so on . Thses are complicated and wasting time to understand . So we use common modeling
language such as UML . What is more , it has some modeling frame works such as sequence diagram and
workflow diagram and so on .
In addition to UML , when we put priorities for tasks , we use Product Backlog List . We can sort priorities on the
board(List board ) Priorities should be decided by some factors which are emaergency , business impact and
ease / difficulty . We put tasks on the same swim lane and it should be only one lane and we can sort all tasks by
our priorities finally . Even we have lots of tasks , we can focus on higher priortized tasks easily and visiblly .
Insight
ReflectionOfVisaualization.md 5/5/2020
2 / 2
Empathy and priorities are vague , invisible and abstract . System architecture as well . In my mind , Visualization is
like to concreat ideas and thought . Or to make them visible . Also the point is to share ambiguous thought . We
are poorer at telling something to others worse than we recognise . As a point of techniques , we are poor at
doing it . In addition to the fact , we have different background , even grow up in the same contory same place . In
my case , we did not grow up in the same contry .
In order to make less missunderstanding . We should apply better tools and make variety of efforts to share
insight . Using these tools , we can also add transparency in our business . Transparency gives us more
trustworthiness . Trustworthiness gives us better understandings . It can make good business cycle for us .
Approach
I might have mentioned that visualization was one of the answers to share our insight . However , it is not the only
answer , I think . I was like trying not to use verbal communication but it is not what I tried to tell . Visualization is
just an aspect of telling our though . Combining to verbal communication like face to face comunication and
body language . It put much better understandings for each of us . We need to try not to forget seeking better
way to share our opinions and minds .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ReflectionOfVisaualization.md 5/5/2020
1 / 2
Reflection of Visaualization
Challenge
I would talk about the tool of Visualization . In my case , I worked for a company as a Scrum Master(One of an
agile role ) in Japan , which has a lot of software engineers from abroad . There were more than 500 people from
abroad . We had a lot of background in our own there . I could get oppotunities to work in diverse environment .
Anyway , the point is we needed to take more effort to be on the same page than we are in a usual environment
in Japanese IT company . We do not have diverse environment in most of companies in Japan , as far as I
concerned . In the condition , we tried to avoid missunderstanding more carefully . In order to do so , we used
visualization tools such as UML and Product Backlog . Former tool is to show system 's sequence and its flow
visually . Latter is to visualise product 's priority . Applying them , we could be on the same page before we use
them .
Selection
According to the video , the tool of Visualization can aline our understanding better than we use only verbal
communication .
Visualization is meant to be a making common understanding tool for me on my job and role . It can show us
relationship between objects . It can show higherchy and architecture of objects .
Why I selected this tool is that I need to think deeper that we can share our imagination and thoughts and
solution efficiently to our team members .
In order to desceribe and tell our thoughts or our systems or our priorities to team members , we use
visualization tools for our better understandings . After applying Visualization methods , We can have beeter
images in our mind .
Application
When we use visualization tool to be on the same page it should be below cases .
For instance , if we use UML in software development , we can understand which and when a module or a service
can access each other easily . Because , when we describe such kind of sentences , there are many similar objects
and similar prepositions will be used . Sentances are like " A service is accessed by xxx","B service call A service
when yyy " and so on . Thses are complicated and wasting time to understand . So we use common modeling
language such as UML . What is more , it has some modeling frame works such as sequence diagram and
workflow diagram and so on .
In addition to UML , when we put priorities for tasks , we use Product Backlog List . We can sort priorities on the
board(List board ) Priorities should be decided by some factors which are emaergency , business impact and
ease / difficulty . We put tasks on the same swim lane and it should be only one lane and we can sort all tasks by
our priorities finally . Even we have lots of tasks , we can focus on higher priortized tasks easily and visiblly .
Insight
ReflectionOfVisaualization.md 5/5/2020
2 / 2
Empathy and priorities are vague , invisible and abstract . System architecture as well . In my mind , Visualization is
like to concreat ideas and thought . Or to make them visible . Also the point is to share ambiguous thought . We
are poorer at telling something to others worse than we recognise . As a point of techniques , we are poor at
doing it . In addition to the fact , we have different background , even grow up in the same contory same place . In
my case , we did not grow up in the same contry .
In order to make less missunderstanding . We should apply better tools and make variety of efforts to share
insight . Using these tools , we can also add transparency in our business . Transparency gives us more
trustworthiness . Trustworthiness gives us better understandings . It can make good business cycle for us .
Approach
I might have mentioned that visualization was one of the answers to share our insight . However , it is not the only
answer , I think . I was like trying not to use verbal communication but it is not what I tried to tell . Visualization is
just an aspect of telling our though . Combining to verbal communication like face to face comunication and
body language . It put much better understandings for each of us . We need to try not to forget seeking better
way to share our opinions and minds .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18884 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
“ While Technology has an enormous influence on learning , it has its downside , children are over- reliant on technology and in turn becoming slothful . With the assistance of looking up anything and everything on internet , the kids are gradually doing away from using their creative minds . ” These concerning thoughts made us come up with an idea of having a product that has dirt of material that can keep our kids engaged in a constructive way and help tickle their analytical brain .
So we thought of coming up with a product that has puzzles and activities that force the mind to think . Now the big question was , will this product work ? Do we already have something like this in the market ?
The answer to all these questions was to do a Learning Launch and see if we have a customer base for such a product .
Application
We did an extensive market research of what ’s available in the market . What kinds of newspapers and magazines do we have in the target age group ?
The market survey proved that in the age group of 7 - 12 , there is no such magazine that dedicatedly caters to developing problem - solving skills of the child .
Coming from an instructional designing background , we brainstormed , collated materials , did storyboarding , got intuitive graphics and created our magazine . We tested it with 400 students of the target age group across schools and cities . We also shared the magazine with some renowned educational professionals and child psychologists to get their feedback .
Insights and Approach
Yes , we did it . The kids found it engaging and started to tickle their heads to solve the puzzles and quizzes . We got some great inputs from the teachers too as to how we can enhance the product .
Learning launch played a crucial step to help us test the merit of the idea and gage the underlying need of the target audience . The traditional approach would have definitely costed us a lot of money and pressure to sell the product . Whereas with Learning launch approach , we got a chance to distribute complimentary copies to the sample group and test if the magazine was engaging enough to get them to sit down with a pencil and start solving .
The complete process was a great learning experience to explore what works and what does n’t . With this exercise we could clearly understand : How difficult or easy should the quiz be ; what should be the frequency of the magazine ; which kind of activities are most engaging ; and most importantly , was there anything missing that could complete the package we intend to offer .
Now we are ready to become entrepreneurs and launch the series of our product and innovate with each issue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
“ While Technology has an enormous influence on learning , it has its downside , children are over- reliant on technology and in turn becoming slothful . With the assistance of looking up anything and everything on internet , the kids are gradually doing away from using their creative minds . ” These concerning thoughts made us come up with an idea of having a product that has dirt of material that can keep our kids engaged in a constructive way and help tickle their analytical brain .
So we thought of coming up with a product that has puzzles and activities that force the mind to think . Now the big question was , will this product work ? Do we already have something like this in the market ?
The answer to all these questions was to do a Learning Launch and see if we have a customer base for such a product .
Application
We did an extensive market research of what ’s available in the market . What kinds of newspapers and magazines do we have in the target age group ?
The market survey proved that in the age group of 7 - 12 , there is no such magazine that dedicatedly caters to developing problem - solving skills of the child .
Coming from an instructional designing background , we brainstormed , collated materials , did storyboarding , got intuitive graphics and created our magazine . We tested it with 400 students of the target age group across schools and cities . We also shared the magazine with some renowned educational professionals and child psychologists to get their feedback .
Insights and Approach
Yes , we did it . The kids found it engaging and started to tickle their heads to solve the puzzles and quizzes . We got some great inputs from the teachers too as to how we can enhance the product .
Learning launch played a crucial step to help us test the merit of the idea and gage the underlying need of the target audience . The traditional approach would have definitely costed us a lot of money and pressure to sell the product . Whereas with Learning launch approach , we got a chance to distribute complimentary copies to the sample group and test if the magazine was engaging enough to get them to sit down with a pencil and start solving .
The complete process was a great learning experience to explore what works and what does n’t . With this exercise we could clearly understand : How difficult or easy should the quiz be ; what should be the frequency of the magazine ; which kind of activities are most engaging ; and most importantly , was there anything missing that could complete the package we intend to offer .
Now we are ready to become entrepreneurs and launch the series of our product and innovate with each issue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21167 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge :
The Power distribution business in India is dilapidated due to mounting debts , cross subsidies , non - recovery of due electricity bills , poor and old infrastructure and power theft . To help the power distribution companies sail through this crisis , the State Government has to take some steps and come up with innovative Ideas in order to revive and sustain the Power distribution business towards Profit . In order to achieve this , the government set up a task force which needs to come up with a solution as soon as possible . The task force has recommended to replace the current Energy meters with Smart prepaid energy meters .
Selection :
The task force initially came up with a lot of ideas , but most of them involved manual meter readings and involvement of human resources in unnecessary and unproductive activities . The task force decided to go along with Prepaid Smart energy meters on trial basis in order to find out the conformance of assumptions to the real world observations and also to get an idea about the overall financial viability of the scheme .
Application :
In order to test the idea , the task force identified key areas in the state ( taking into account the diversity based on income level , urbanity and geographical conditions ) . The areas were called as ‘ Trial Sections ’ . A total of 25 trial sections across the state were selected and the existing meters in the area were replaced with Smart Prepaid energy meters . The energy meters came with a simcard and it had to be recharged according to the needs of the households .
The consumers in the selected sections were given prior knowledge regarding the calculation of daily estimated electricity consumption , and they had to calculate their estimated consumption for the trial month and select an appropriate recharge plan . The trials were conducted for 3 months and at the end of the 3 months ’ results were observed and consumer surveys were made .
Insights :
The consumers survey and the observations of the trial system gave following observations :
1 . A lot of technical glitches in the Smart Prepaid Energy meters . 2 . Confusion and dissatisfaction about the way by which tariffs were calculated . 3 . Technical glitches in the Meter data acquisition system . 4 . Improvement in the revenue generation and more efficiency . 5 . Reduction in manpower requirement .
Conclusion :
By taking into account all the above observations , the task force recommended redesign of Smart energy meters and meter data acquisition system . The technical glitches had to be removed by the company producing it and trials had to be taken . The task force recommended a new comprehensive tariff calculation method taking into account all the disparities and New consumer support centers were recommended to be established at all the sections according to the count of the number of consumers in that section .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge :
The Power distribution business in India is dilapidated due to mounting debts , cross subsidies , non - recovery of due electricity bills , poor and old infrastructure and power theft . To help the power distribution companies sail through this crisis , the State Government has to take some steps and come up with innovative Ideas in order to revive and sustain the Power distribution business towards Profit . In order to achieve this , the government set up a task force which needs to come up with a solution as soon as possible . The task force has recommended to replace the current Energy meters with Smart prepaid energy meters .
Selection :
The task force initially came up with a lot of ideas , but most of them involved manual meter readings and involvement of human resources in unnecessary and unproductive activities . The task force decided to go along with Prepaid Smart energy meters on trial basis in order to find out the conformance of assumptions to the real world observations and also to get an idea about the overall financial viability of the scheme .
Application :
In order to test the idea , the task force identified key areas in the state ( taking into account the diversity based on income level , urbanity and geographical conditions ) . The areas were called as ‘ Trial Sections ’ . A total of 25 trial sections across the state were selected and the existing meters in the area were replaced with Smart Prepaid energy meters . The energy meters came with a simcard and it had to be recharged according to the needs of the households .
The consumers in the selected sections were given prior knowledge regarding the calculation of daily estimated electricity consumption , and they had to calculate their estimated consumption for the trial month and select an appropriate recharge plan . The trials were conducted for 3 months and at the end of the 3 months ’ results were observed and consumer surveys were made .
Insights :
The consumers survey and the observations of the trial system gave following observations :
1 . A lot of technical glitches in the Smart Prepaid Energy meters . 2 . Confusion and dissatisfaction about the way by which tariffs were calculated . 3 . Technical glitches in the Meter data acquisition system . 4 . Improvement in the revenue generation and more efficiency . 5 . Reduction in manpower requirement .
Conclusion :
By taking into account all the above observations , the task force recommended redesign of Smart energy meters and meter data acquisition system . The technical glitches had to be removed by the company producing it and trials had to be taken . The task force recommended a new comprehensive tariff calculation method taking into account all the disparities and New consumer support centers were recommended to be established at all the sections according to the count of the number of consumers in that section .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19113 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge
I am a part of the IT team ( 2 people ) in a newly created financial technology startup and the given mandate from our shareholder is to provide an alternative financial product to large segment of society whom other financial players do not serve . The team that is in charge of the product , consists of Operation , Marketing , Finance and HR . Our main mission is to provide financial product to those who “ need ” it , not only to those who “ want ” it . Apart from that , our shareholder is also expecting a profitable business model from it , while at the same time we have limited marketing budget and initial capital / fund to build the financial product itself .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . This learning launch exercise is small real life test where we can justify our hypothesis of the new product to a small and segmented group of users with expectation to cultivate the feedback fast thus we can learn faster from it .
Application
For our first learning launch , we focused on the financial product itself as well as the customers segment . This tested our assumption that middle and low class of society whom Banks can not afford to serve , they need an alternative lending products which they can access easily and fast . Our team went to several public markets at the city to directly meet with potential customers , offer them the product and ask what their most painful experience , especially when it comes to access to lending products , as well as for some of them , we asked how they fulfill their needs on the lending itself . From those customer meetings , we learned that most of the society in middle and low class , are not served by the Banks ( most of the Banks either reject them or take a massive amount of time to assess their credit worthiness ) . Furthermore , we also learned , they want to have faster and easier assessment process during the loan application itself and interestingly , they do not care that much on interest rate , as long as they can afford paying the installment . The main reason is currently they available loan provider for this segment is Loan Sharks that charges a huge interest rate . For our second learning launch , we focused on the channel distribution of the product . Our main hypothesis , in this digital era , customers expect they can have access to their loan , not only applying but also monitoring the process until the payment , from online presence , either mobile app or website . We created a MVP ( minimum viable product ) for our website and mobile app , then launch it to market . We provided them some campaigns in Social Media and Search Engine with a limited online marketing budget . From this second launch , we learned that market
acceptance of digital channel for distributing the lending product has a huge potential , especially in mobile app . This supported by smartphone penetration and proved by number of downloads we got within a short period of time with a limited budget .
Insight
By applying the learning launch tool , our team could easily identify our hypothesis and designed launches to test these hypotheses . Additionally , we thought through anticipated results , expecting to find that an alternative lending product which is provided to middle and low class of customers whom other Financial Institutions do not serve , is the product specification we will focus on for our new business . Furthermore , digital channels provide an easy access to this market segment . Our actual result was already inline from what we anticipated , however since we have a limited budget , to have very effective launch , our focus will be on mobile app for our channel , since it brought better number of customers . Moving forward , our team will move to launch the product within limited cities and number of customers to serve . This limitation is set in order to get more insights on the credit assessment model which needs to be fast , yet still cover the risk of unpaid customers .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the credit assessment process to have faster , yet safe to minimize risk of unpaid customer during the upcoming launch . Future next launch , we are expecting to be closer to full launch condition of the product itself .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge
I am a part of the IT team ( 2 people ) in a newly created financial technology startup and the given mandate from our shareholder is to provide an alternative financial product to large segment of society whom other financial players do not serve . The team that is in charge of the product , consists of Operation , Marketing , Finance and HR . Our main mission is to provide financial product to those who “ need ” it , not only to those who “ want ” it . Apart from that , our shareholder is also expecting a profitable business model from it , while at the same time we have limited marketing budget and initial capital / fund to build the financial product itself .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . This learning launch exercise is small real life test where we can justify our hypothesis of the new product to a small and segmented group of users with expectation to cultivate the feedback fast thus we can learn faster from it .
Application
For our first learning launch , we focused on the financial product itself as well as the customers segment . This tested our assumption that middle and low class of society whom Banks can not afford to serve , they need an alternative lending products which they can access easily and fast . Our team went to several public markets at the city to directly meet with potential customers , offer them the product and ask what their most painful experience , especially when it comes to access to lending products , as well as for some of them , we asked how they fulfill their needs on the lending itself . From those customer meetings , we learned that most of the society in middle and low class , are not served by the Banks ( most of the Banks either reject them or take a massive amount of time to assess their credit worthiness ) . Furthermore , we also learned , they want to have faster and easier assessment process during the loan application itself and interestingly , they do not care that much on interest rate , as long as they can afford paying the installment . The main reason is currently they available loan provider for this segment is Loan Sharks that charges a huge interest rate . For our second learning launch , we focused on the channel distribution of the product . Our main hypothesis , in this digital era , customers expect they can have access to their loan , not only applying but also monitoring the process until the payment , from online presence , either mobile app or website . We created a MVP ( minimum viable product ) for our website and mobile app , then launch it to market . We provided them some campaigns in Social Media and Search Engine with a limited online marketing budget . From this second launch , we learned that market
acceptance of digital channel for distributing the lending product has a huge potential , especially in mobile app . This supported by smartphone penetration and proved by number of downloads we got within a short period of time with a limited budget .
Insight
By applying the learning launch tool , our team could easily identify our hypothesis and designed launches to test these hypotheses . Additionally , we thought through anticipated results , expecting to find that an alternative lending product which is provided to middle and low class of customers whom other Financial Institutions do not serve , is the product specification we will focus on for our new business . Furthermore , digital channels provide an easy access to this market segment . Our actual result was already inline from what we anticipated , however since we have a limited budget , to have very effective launch , our focus will be on mobile app for our channel , since it brought better number of customers . Moving forward , our team will move to launch the product within limited cities and number of customers to serve . This limitation is set in order to get more insights on the credit assessment model which needs to be fast , yet still cover the risk of unpaid customers .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the credit assessment process to have faster , yet safe to minimize risk of unpaid customer during the upcoming launch . Future next launch , we are expecting to be closer to full launch condition of the product itself .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21325 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge and Selection :
The reason I chose mind mapping is because it was really useful for me while teaching various subjects to my peer members in my college .
I am always given this opportunity to teach core subjects to my friends , which they find it difficult to understand . The challenge is to make it as simple as possible so that they can remember the terms for a longer period and pass their test with flying colors .
I tried the following mind mapping steps which seemed to work flawlessly . I would ask my friends what they thought about the concept and wrote it in the board . This would give me an insight of their thinking of the subject . Now I knew how to make my presentation that would show them how different the solution is compared to their thinking .
Application :
Before the start of this entire mind mapping I have to make sure to tackle all of their questions in a way that it is understandable by everyone in class . So I collect all sorts of data regarding the topic beforehand . I use the visual representation technique to draw and connect various concepts and design a method where it easily connects different points and state the answer in a clear and defined way . This method was most useful for the subjects such as Accounting and Statistics .
During class hours where I am to start the teachings , I collect the different thoughts of my peers over the questions as mentioned already . This gives me knowledge on how to teach them that shows them the answers along with how different it is than their thinking . During this process the people who have common doubts join together as they wait for their question to be answered . This makes me target a certain group of people while I am explaining that particular concept . Hence after explanation I quiz them on the subject and find their understanding of it and whether they were able to find the difference between their thoughts and the exact solution . Next I use various visual representation of the concepts hand drawn in the board and keep it for a longer duration just in case they want to brush up the concept in between the session . I give a small gap in between and try to get a review on what they understood till that period of time . I also answer various doubts or question that my peers have . This I consider very important as the root of any concept should be strongly understood before taking the next step .
I continue the same process in the second half of my session . After the concept has been explained I give various question to them to solve on board for others to see . As this process is taking place the other people run the answers in their mind . If there is any query at this time I allow other peer members to help them to finish it as it shows a sense of confidence as well as a visual presentation to
other peer members . I take a feedback on my session and how it could be developed to make it easier for them to understand .
Insight & Approach :
My learning from this exercise was that mind mapping is a great way to understand the problem and then find a creative way to find a solution to that problem . Grouping of common thinking and targeting those common errors simplifies the task and also helps in learning from peers . My experience from mind mapping is that a personal visualization of things does not help in clear definition of solution while presenting it . The problem must first be identified and then visualized in such a way that is easy for others also to understand what your drawings ( visual representation ) means . Of course it is helpful if the task is for self alone but when it comes to group it should be kept in mind that it is understandable to others too .
My approach has changed in various ways than what I had started in the beginning . From explaining , to understanding the problem to combining the common problems and provide a solution . The Method which best suited for my exercise was the method I had approached above as it combines all the aspects of a discussion and provides a sustainable mode of remembering the solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge and Selection :
The reason I chose mind mapping is because it was really useful for me while teaching various subjects to my peer members in my college .
I am always given this opportunity to teach core subjects to my friends , which they find it difficult to understand . The challenge is to make it as simple as possible so that they can remember the terms for a longer period and pass their test with flying colors .
I tried the following mind mapping steps which seemed to work flawlessly . I would ask my friends what they thought about the concept and wrote it in the board . This would give me an insight of their thinking of the subject . Now I knew how to make my presentation that would show them how different the solution is compared to their thinking .
Application :
Before the start of this entire mind mapping I have to make sure to tackle all of their questions in a way that it is understandable by everyone in class . So I collect all sorts of data regarding the topic beforehand . I use the visual representation technique to draw and connect various concepts and design a method where it easily connects different points and state the answer in a clear and defined way . This method was most useful for the subjects such as Accounting and Statistics .
During class hours where I am to start the teachings , I collect the different thoughts of my peers over the questions as mentioned already . This gives me knowledge on how to teach them that shows them the answers along with how different it is than their thinking . During this process the people who have common doubts join together as they wait for their question to be answered . This makes me target a certain group of people while I am explaining that particular concept . Hence after explanation I quiz them on the subject and find their understanding of it and whether they were able to find the difference between their thoughts and the exact solution . Next I use various visual representation of the concepts hand drawn in the board and keep it for a longer duration just in case they want to brush up the concept in between the session . I give a small gap in between and try to get a review on what they understood till that period of time . I also answer various doubts or question that my peers have . This I consider very important as the root of any concept should be strongly understood before taking the next step .
I continue the same process in the second half of my session . After the concept has been explained I give various question to them to solve on board for others to see . As this process is taking place the other people run the answers in their mind . If there is any query at this time I allow other peer members to help them to finish it as it shows a sense of confidence as well as a visual presentation to
other peer members . I take a feedback on my session and how it could be developed to make it easier for them to understand .
Insight & Approach :
My learning from this exercise was that mind mapping is a great way to understand the problem and then find a creative way to find a solution to that problem . Grouping of common thinking and targeting those common errors simplifies the task and also helps in learning from peers . My experience from mind mapping is that a personal visualization of things does not help in clear definition of solution while presenting it . The problem must first be identified and then visualized in such a way that is easy for others also to understand what your drawings ( visual representation ) means . Of course it is helpful if the task is for self alone but when it comes to group it should be kept in mind that it is understandable to others too .
My approach has changed in various ways than what I had started in the beginning . From explaining , to understanding the problem to combining the common problems and provide a solution . The Method which best suited for my exercise was the method I had approached above as it combines all the aspects of a discussion and provides a sustainable mode of remembering the solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17028 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Use of disposable cups in the office and visual thinking
Challenge & Selection
Working in the office , each person drinks water from a water purifier several times using disposable cups . There are about 200 people working per floor , and I thought they would consume more than 2,000 disposable cups a day .
My challenge was to reduce the use of disposable cups by less than half a day . There were people with tumblers , people without them , but people who used disposable cups because they were too lazy to wash . The methods used to solve this problem are Visualization and Visual Thinking . I judged that it could be effective to show how much is thrown into the trash can a day .
Application
There was no existing data related to the use of disposable cups , and we conducted an interview with the team 's staff to find out how much they consumed qualitatively . I got information about the amount of bottled water and disposable cups bought by the company a month , and I was able to check how much it was used in the total number of cups during the actual day .
To show this effectively , a bar graph was drawn up and the total amount of change per day was shown over time . A number was written on how many disposable cups are consumed per day , and the graph 's trend was shown in daily units , indicating how much savings it would save . Realistically , the company presented a goal of reducing the amount by 10 percent every day to motivate them .
However , the simple bar graph did not clearly motivate them , and it would have been more effective if the contents of environmental protection was added . Also , there used to be a nominal one - time savings statement , so I think people would have felt it sensibly if there were specific examples .
Insight
The use of disposable cups in groups without tumblers and those without tumblers could be reduced . The staff was n't aware of the amount they used . Visualizing the amount of total and cumulative amounts in a chart has enabled us to be aware of it . In particular , it was an opportunity to increase the participation of groups that had tumblers but did not use them .
Approach
Visualization could show how big an impact a person 's small actions would be when gathered . But as Insight said , I felt that I had to be motivated to lead people 's fundamental behavior and change .
To do this , it seems that not only simple visualization but also storytelling should be added . To understand and approach human complex thoughts and feelings , it seems necessary to approach them in a complex way , not in one way .
In the future , depending on the nature of the problem , I would like to use more than two methods to effectively approach it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Use of disposable cups in the office and visual thinking
Challenge & Selection
Working in the office , each person drinks water from a water purifier several times using disposable cups . There are about 200 people working per floor , and I thought they would consume more than 2,000 disposable cups a day .
My challenge was to reduce the use of disposable cups by less than half a day . There were people with tumblers , people without them , but people who used disposable cups because they were too lazy to wash . The methods used to solve this problem are Visualization and Visual Thinking . I judged that it could be effective to show how much is thrown into the trash can a day .
Application
There was no existing data related to the use of disposable cups , and we conducted an interview with the team 's staff to find out how much they consumed qualitatively . I got information about the amount of bottled water and disposable cups bought by the company a month , and I was able to check how much it was used in the total number of cups during the actual day .
To show this effectively , a bar graph was drawn up and the total amount of change per day was shown over time . A number was written on how many disposable cups are consumed per day , and the graph 's trend was shown in daily units , indicating how much savings it would save . Realistically , the company presented a goal of reducing the amount by 10 percent every day to motivate them .
However , the simple bar graph did not clearly motivate them , and it would have been more effective if the contents of environmental protection was added . Also , there used to be a nominal one - time savings statement , so I think people would have felt it sensibly if there were specific examples .
Insight
The use of disposable cups in groups without tumblers and those without tumblers could be reduced . The staff was n't aware of the amount they used . Visualizing the amount of total and cumulative amounts in a chart has enabled us to be aware of it . In particular , it was an opportunity to increase the participation of groups that had tumblers but did not use them .
Approach
Visualization could show how big an impact a person 's small actions would be when gathered . But as Insight said , I felt that I had to be motivated to lead people 's fundamental behavior and change .
To do this , it seems that not only simple visualization but also storytelling should be added . To understand and approach human complex thoughts and feelings , it seems necessary to approach them in a complex way , not in one way .
In the future , depending on the nature of the problem , I would like to use more than two methods to effectively approach it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15000 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I , along with two of my friends , was thinking about creating a startup . Our plan was to
manufacture a Nutbar consisting of healthy and sugar - free ingredients . We did some research
and found out that there were many similar products on the market . But most of them were
imported from abroad . The few which were manufactured in our country lacked proper
packaging or branding and covered a niche market . So , after finalizing our recipe , we needed to
find a great packaging that would WOW ( referencing the 3rd question of the week 1 video : What
wows ? ) the customers . But as there were n't many existing ideas for us , we had to start from
scratch .
Selection
So , to solve our problem , we used the tool Learning Launch . As it was a creative problem , it fell
into the scope of design thinking . And I found it to be very useful as it gave me the scope to
learn first hand more about the needs of the customers and get better insights about their
preferences . I tried to apply the knowledge from the Learning launch lesson of Week 4 .
Application
We started by designing a prototype . We knew it had to go through the process of iteration so
we tried to keep it simple to keep the cost of research and development down . We came up with
the prototype design and after packaging the product with it , we presented it to some of the
customers . We kept a written record of both their non - verbal cues and also asked them some
specific questions(e.g . Taste , crunchiness , packaging , color , texture etc . ) regarding the product
and the packaging . After collecting all the data we analyzed them and made improvements in
our design .
Insight
After several attempts , we finally came to our final design of the packaging along with different
colors for the different products . We went through the process of iteration where a few of the
designs were popular with the users and some were disliked . But as we made different attempts
we got to know a lot more about the customers and that 's what I think is the goal of design
thinking , to focus more on the needs and wants of the customer rather than applying one ’s own
choice . To use the power of observation and also involving the end - user in the design
process(Referencing to the good kitchen story in week 1 ) . The design was well received in the
market and numbers in sales far beyond our expectations .
Approach
Using the learning launch tool helped us to get to the best possible design for our product . It
was proposed by me to the teammates who were a bit skeptical at first , but after seeing the
results they have agreed to use the whole process of design thinking for our next product line as
we are thinking of expanding . Moreover , I want to apply the Mind Mapping tool next time to find
patterns and get insights for the huge amount of data that we have gathered in the last time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I , along with two of my friends , was thinking about creating a startup . Our plan was to
manufacture a Nutbar consisting of healthy and sugar - free ingredients . We did some research
and found out that there were many similar products on the market . But most of them were
imported from abroad . The few which were manufactured in our country lacked proper
packaging or branding and covered a niche market . So , after finalizing our recipe , we needed to
find a great packaging that would WOW ( referencing the 3rd question of the week 1 video : What
wows ? ) the customers . But as there were n't many existing ideas for us , we had to start from
scratch .
Selection
So , to solve our problem , we used the tool Learning Launch . As it was a creative problem , it fell
into the scope of design thinking . And I found it to be very useful as it gave me the scope to
learn first hand more about the needs of the customers and get better insights about their
preferences . I tried to apply the knowledge from the Learning launch lesson of Week 4 .
Application
We started by designing a prototype . We knew it had to go through the process of iteration so
we tried to keep it simple to keep the cost of research and development down . We came up with
the prototype design and after packaging the product with it , we presented it to some of the
customers . We kept a written record of both their non - verbal cues and also asked them some
specific questions(e.g . Taste , crunchiness , packaging , color , texture etc . ) regarding the product
and the packaging . After collecting all the data we analyzed them and made improvements in
our design .
Insight
After several attempts , we finally came to our final design of the packaging along with different
colors for the different products . We went through the process of iteration where a few of the
designs were popular with the users and some were disliked . But as we made different attempts
we got to know a lot more about the customers and that 's what I think is the goal of design
thinking , to focus more on the needs and wants of the customer rather than applying one ’s own
choice . To use the power of observation and also involving the end - user in the design
process(Referencing to the good kitchen story in week 1 ) . The design was well received in the
market and numbers in sales far beyond our expectations .
Approach
Using the learning launch tool helped us to get to the best possible design for our product . It
was proposed by me to the teammates who were a bit skeptical at first , but after seeing the
results they have agreed to use the whole process of design thinking for our next product line as
we are thinking of expanding . Moreover , I want to apply the Mind Mapping tool next time to find
patterns and get insights for the huge amount of data that we have gathered in the last time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17646 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I work as an engineer in the process development of a medical device for a manufacturing company . The medical device was previously manufactured by another production plant , and the manufacturing company I work for is being asked to manufacture the same device almost identical as the one that already exists in the market . After process development activities , the process is not giving expected results , and there was a high scrap rate due to quality issues of the devices being built . Quality issues are related mainly to one specific process step , the cutting step , it seems the designed tool to do it was not working as intended and the yield of that step was unacceptably low . The cutting step uses a cutting die where the pieces being built are pressed with a manually operated press , the pressure applied to the piece against the die produces the sample to be cut in the desired form , however the variability in pressure was producing pieces with irregular edges .
Selection : The tool I chose was learning launch , I executed small , quick , and cheap experiments to test an idea to improve the cutting process . I chose it since I think it was applicable for the kind of challenge I was being exposed , I needed to learn and improve through observation .
Application : I had an idea of a pneumatic cutting press to standardize the process , instead of manual cutting press that was being used . To start with my learning launch I built a cutting die that could be used with a pneumatic press we already had in the facility , basically the sample would be placed in the cutting die to be pressed against it , cutting the sample into the desired form . The idea was to have a stable pressure of cutting and to produce acceptable samples each time . I involved 3 assemblers , which would work as my “ customers ” since they will be the ones using the press and involved two engineers more from different areas : one from manufacturing department and one from occupational health . These engineers helped me mitigate my confirmation bias , as Heller mentioned .
I let assemblers and engineers to use the press meanwhile I started the observation phase . The samples built with that press were subjected to the quality criteria test , unfortunately , samples failed the test . The yield was improving but was not higher than 50 % . This means I was getting disconfirming data . So , the next step I took was to pivot : We improve the die by attaching some fasteners that were already used in the device , this idea was given by one of the assemblers after noticing the key problem was the piece moved when the pressure was going to be applied . After that improvement , we performed the test again and got a 100 % yield . I think the tool was applied effectively , since even though it did not worked the first time , I learned from one of the stakeholders and the process was improved tremendously thank to this .
Insight : The insight I got was from involving assemblers and learning from them . I realized the solution did not had to be fancy looking or a big design breakthrough , it could be something as simple as using materials you already have available . Specifically , I got to understand that executing these kinds of experiments with different groups is key to understand the bigger picture of the problem , and of course to came up with the best solution to it .
Approach : I would use the same tool again next time , the tool helped me to understand the key problem in the process by observation of the applied experiments , and more importantly by the involvement of different groups in the execution of those experiments . However , considering the useful insight I got from the assemblers , next time , I would involve assemblers since the beginning of the process development and use a tool like mind mapping to involve more stakeholders and their ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I work as an engineer in the process development of a medical device for a manufacturing company . The medical device was previously manufactured by another production plant , and the manufacturing company I work for is being asked to manufacture the same device almost identical as the one that already exists in the market . After process development activities , the process is not giving expected results , and there was a high scrap rate due to quality issues of the devices being built . Quality issues are related mainly to one specific process step , the cutting step , it seems the designed tool to do it was not working as intended and the yield of that step was unacceptably low . The cutting step uses a cutting die where the pieces being built are pressed with a manually operated press , the pressure applied to the piece against the die produces the sample to be cut in the desired form , however the variability in pressure was producing pieces with irregular edges .
Selection : The tool I chose was learning launch , I executed small , quick , and cheap experiments to test an idea to improve the cutting process . I chose it since I think it was applicable for the kind of challenge I was being exposed , I needed to learn and improve through observation .
Application : I had an idea of a pneumatic cutting press to standardize the process , instead of manual cutting press that was being used . To start with my learning launch I built a cutting die that could be used with a pneumatic press we already had in the facility , basically the sample would be placed in the cutting die to be pressed against it , cutting the sample into the desired form . The idea was to have a stable pressure of cutting and to produce acceptable samples each time . I involved 3 assemblers , which would work as my “ customers ” since they will be the ones using the press and involved two engineers more from different areas : one from manufacturing department and one from occupational health . These engineers helped me mitigate my confirmation bias , as Heller mentioned .
I let assemblers and engineers to use the press meanwhile I started the observation phase . The samples built with that press were subjected to the quality criteria test , unfortunately , samples failed the test . The yield was improving but was not higher than 50 % . This means I was getting disconfirming data . So , the next step I took was to pivot : We improve the die by attaching some fasteners that were already used in the device , this idea was given by one of the assemblers after noticing the key problem was the piece moved when the pressure was going to be applied . After that improvement , we performed the test again and got a 100 % yield . I think the tool was applied effectively , since even though it did not worked the first time , I learned from one of the stakeholders and the process was improved tremendously thank to this .
Insight : The insight I got was from involving assemblers and learning from them . I realized the solution did not had to be fancy looking or a big design breakthrough , it could be something as simple as using materials you already have available . Specifically , I got to understand that executing these kinds of experiments with different groups is key to understand the bigger picture of the problem , and of course to came up with the best solution to it .
Approach : I would use the same tool again next time , the tool helped me to understand the key problem in the process by observation of the applied experiments , and more importantly by the involvement of different groups in the execution of those experiments . However , considering the useful insight I got from the assemblers , next time , I would involve assemblers since the beginning of the process development and use a tool like mind mapping to involve more stakeholders and their ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14514 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
1 . Challenge
I work in a manufacturing firm . The challenge was to reduce cycle time for manufacturing a product , that is to reduce the amount of time it takes to produce a product and deliver it to the customer . To achieve this , we at our plant decided to reduce the physical distance a part travels during its various processing stage so that the time it takes for the part to move around could be used to process the part and quickly complete its production .
2 . Selection
So , in order to map how a particular part travels around our manufacturing plant , I decided to use the visualization tool to map how a particular product travels to various parts of a plant during its manufacturing process to get an idea of what are all the possible movements that could be eliminated to reduce the parts processing time . Since the manufacturing plant was large , we were n’t able to accurately map the journey of a parts in our mind , and hence took the help of visualization tool to help us visualize a parts journey .
3 . Application
To apply this tool , I started with the 2D layout of the entire plant and put it up on a board . We at our manufacturing plant were producing close to 100 parts , so to reduce the complexity we started of with 10 parts with highest cycle time in other words low hanging fruits that could help achieve significant results in a short span . Each of the 10 parts were assigned different colors and their movement through the plant was mapped using a string or thread of the color assigned to the part .
4 . Insight
Once all the movement path of the 10 chosen parts were mapped on the layout , it gave us a visual idea of the total distance a path travelled and also the traffic at different zones of the plant . Once we mapped the path of parts , we gained a new perspective that cycle time of a part was increased due to multiple parts congregating at various spots in the plant for processing and thus spent a lot of time waiting to get processed . So , we further these processing locations across the manufacturing plant so as to distribute traffic and lessen the time it took for processing the parts . Also , some of the processing stations that were exclusive to certain parts , were moved closer to the starting point of that parts journey so as to reduce time further . Thus , we were able to reduce processing time on an average by 33 % for all the parts and achieve quicker delivery
5 . Approach
An alternate approach would be to physically measure the distance travelled by the part with the help of a measuring tool like a measuring tape . This would increase the work content in the entire projects multifold and would have increased the project timeline significantly . Also , the process of physical measuring is also cumbersome . This visualization method also gave us at the plant an insight that traffic at certain locations were leading to higher cycle times , which we might have not got had we used the conventional method of physical measurement of distance .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
1 . Challenge
I work in a manufacturing firm . The challenge was to reduce cycle time for manufacturing a product , that is to reduce the amount of time it takes to produce a product and deliver it to the customer . To achieve this , we at our plant decided to reduce the physical distance a part travels during its various processing stage so that the time it takes for the part to move around could be used to process the part and quickly complete its production .
2 . Selection
So , in order to map how a particular part travels around our manufacturing plant , I decided to use the visualization tool to map how a particular product travels to various parts of a plant during its manufacturing process to get an idea of what are all the possible movements that could be eliminated to reduce the parts processing time . Since the manufacturing plant was large , we were n’t able to accurately map the journey of a parts in our mind , and hence took the help of visualization tool to help us visualize a parts journey .
3 . Application
To apply this tool , I started with the 2D layout of the entire plant and put it up on a board . We at our manufacturing plant were producing close to 100 parts , so to reduce the complexity we started of with 10 parts with highest cycle time in other words low hanging fruits that could help achieve significant results in a short span . Each of the 10 parts were assigned different colors and their movement through the plant was mapped using a string or thread of the color assigned to the part .
4 . Insight
Once all the movement path of the 10 chosen parts were mapped on the layout , it gave us a visual idea of the total distance a path travelled and also the traffic at different zones of the plant . Once we mapped the path of parts , we gained a new perspective that cycle time of a part was increased due to multiple parts congregating at various spots in the plant for processing and thus spent a lot of time waiting to get processed . So , we further these processing locations across the manufacturing plant so as to distribute traffic and lessen the time it took for processing the parts . Also , some of the processing stations that were exclusive to certain parts , were moved closer to the starting point of that parts journey so as to reduce time further . Thus , we were able to reduce processing time on an average by 33 % for all the parts and achieve quicker delivery
5 . Approach
An alternate approach would be to physically measure the distance travelled by the part with the help of a measuring tool like a measuring tape . This would increase the work content in the entire projects multifold and would have increased the project timeline significantly . Also , the process of physical measuring is also cumbersome . This visualization method also gave us at the plant an insight that traffic at certain locations were leading to higher cycle times , which we might have not got had we used the conventional method of physical measurement of distance .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20616 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tools : Visualization
Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tools : Visualization
Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18519 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Adventure Project
Allow me as a banker being a member of one of the most successful operational teams in the banking sector , to share my own digital initiative idea " Adventure project " . My journey in the bank , as a head teller and a front liner enabled me for better understanding of the customer journey , giving me the opportunity to come up with digital innovative solutions . Starting in 2017 after leading a team consisting of 7 employees in Sanstefano Br . one of the most crowded branches and being one of the top three branches specified for tuition fees payment for educational entities and universities and other schools in Alexandria region . Despite , the huge stress we have been through and the large number of operational transaction that had been executed on daily basis all over the year . Behind every obstacle lies a hidden opportunity . The huge number of transactions executed to serve Non - bank customers specially youth segment had negatively affect the AVG “ Average waiting time ” and may cause customer dissatisfaction for banked and unbanked customers . Therefore , I decided to take the advantage of such challenge and to go digital by coming up with new innovative idea to migrate the traditional payments & fees to be done through our digital channels , offering an exceptional digital experience " being more efficient , quicker and cheaper " through our digital channels such as " Wallet , Internet banking , ATM as well as the Mob App ” offered to our bank customer and non- bank customers , hence gaining their satisfaction and grabbing new to bank customers . This will identify addition more opportunities for new products launch such as educational loan and new type of accounts & services specifically tailored for the Youth segment being the main source of NTB and Big Data . During the mentioned period , the top management trend direction was and is always about the importance of the team work and going digital . So I chose two of my talented colleagues , where we were working together in order to collaborate on working on my Adventure idea . We held several meetings after working hours inside and outside the bank to start implementing this idea on the real world ground . These meetings were held for more than 3 months almost on daily basis . In the beginning , they were anxious about the outcome , told me it 's very risky and asked for the reason of choosing them specifically . My answer was I can see the talent and the dedication in both of you and we can do it together . And it 's not a risk it 's an Adventure
From this point , the Adventure name had been popped into my mind . This idea is basically offered for youth segment cooping their behavioral life style , who are used to travel abroad , saving their time and effort by re - generating their banking journey where everything can be done by a click through our online channels using their mobile phones . I told my colleagues that I am sure that we are going to hit a huge success specially working in a bank considered to be the pioneer in digitalization and diversification through leveraging the transformation process from cash to digital channels We divided the team roles , one was responsible for the project financial figures studies specifically the project P&L “ Profit and loss ” studies . The other colleague was mainly responsible for the idea presentation , illustration and visualization . And Finally , I was mainly responsible for the innovation part and the optimum implementation 's practices . We succeeded to deliver our Adventure idea , which had been recognized by several motivational mail from business , operation team as well as the top management for presenting such successful idea . We were very glad , by the recognition we received “ Bank Super star " it is a recognition awarded by the top management for those who made difference in the bank , facilitating the customer journey . Moreover , we felt the glory when our idea had been successfully implemented , and all the bank clients and non - bank clients started to go digital and showed satisfaction and gratitude to this new innovation that enabled for more time and effort saving resulting to an increase in new to bank customers number within 6 months from the idea implementation .
Presented by : Muhammad Seif
| EMAIL:
ID_NUM:
NAME_STUDENT: Muhammad Seif
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Adventure Project
Allow me as a banker being a member of one of the most successful operational teams in the banking sector , to share my own digital initiative idea " Adventure project " . My journey in the bank , as a head teller and a front liner enabled me for better understanding of the customer journey , giving me the opportunity to come up with digital innovative solutions . Starting in 2017 after leading a team consisting of 7 employees in Sanstefano Br . one of the most crowded branches and being one of the top three branches specified for tuition fees payment for educational entities and universities and other schools in Alexandria region . Despite , the huge stress we have been through and the large number of operational transaction that had been executed on daily basis all over the year . Behind every obstacle lies a hidden opportunity . The huge number of transactions executed to serve Non - bank customers specially youth segment had negatively affect the AVG “ Average waiting time ” and may cause customer dissatisfaction for banked and unbanked customers . Therefore , I decided to take the advantage of such challenge and to go digital by coming up with new innovative idea to migrate the traditional payments & fees to be done through our digital channels , offering an exceptional digital experience " being more efficient , quicker and cheaper " through our digital channels such as " Wallet , Internet banking , ATM as well as the Mob App ” offered to our bank customer and non- bank customers , hence gaining their satisfaction and grabbing new to bank customers . This will identify addition more opportunities for new products launch such as educational loan and new type of accounts & services specifically tailored for the Youth segment being the main source of NTB and Big Data . During the mentioned period , the top management trend direction was and is always about the importance of the team work and going digital . So I chose two of my talented colleagues , where we were working together in order to collaborate on working on my Adventure idea . We held several meetings after working hours inside and outside the bank to start implementing this idea on the real world ground . These meetings were held for more than 3 months almost on daily basis . In the beginning , they were anxious about the outcome , told me it 's very risky and asked for the reason of choosing them specifically . My answer was I can see the talent and the dedication in both of you and we can do it together . And it 's not a risk it 's an Adventure
From this point , the Adventure name had been popped into my mind . This idea is basically offered for youth segment cooping their behavioral life style , who are used to travel abroad , saving their time and effort by re - generating their banking journey where everything can be done by a click through our online channels using their mobile phones . I told my colleagues that I am sure that we are going to hit a huge success specially working in a bank considered to be the pioneer in digitalization and diversification through leveraging the transformation process from cash to digital channels We divided the team roles , one was responsible for the project financial figures studies specifically the project P&L “ Profit and loss ” studies . The other colleague was mainly responsible for the idea presentation , illustration and visualization . And Finally , I was mainly responsible for the innovation part and the optimum implementation 's practices . We succeeded to deliver our Adventure idea , which had been recognized by several motivational mail from business , operation team as well as the top management for presenting such successful idea . We were very glad , by the recognition we received “ Bank Super star " it is a recognition awarded by the top management for those who made difference in the bank , facilitating the customer journey . Moreover , we felt the glory when our idea had been successfully implemented , and all the bank clients and non - bank clients started to go digital and showed satisfaction and gratitude to this new innovation that enabled for more time and effort saving resulting to an increase in new to bank customers number within 6 months from the idea implementation .
Presented by : Muhammad Seif
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Muhammad Seif"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1824 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Module 4 - Example Reflection – Learning Launch 1 . Challenge We are a small legal chapter in a company with over 160 other team member from different disciplines , backgrounds and 35 nations . The company language is english , the minimum common ground . We are working in the IT/ Creative industries . As the team lead , I face multidimensional blockers . We had too many tasks or requests addressed to our very small team of 3 persons . Everybody would keep asking us again and again , when the assessment in our queue would be delivered . We had to check repetitive and recurring issues . The request were coming in via Jira , a task tool out of the agile toolbox . The Jira notifications were spamming us with an average of 40 notifications per task . As a result we spend too much time searching for specific topics or relevant information . The peers around us were changing many times due to the heavy rotation / fluctuation in the specific industry , so we face a constant drain of coworking expertise and our knowledge transfer efforts have to start from zero . We are part of an increasing number of meetings , were we took part on demand . We are too slow , the work is too repetitive , too expensive , too exhausting . Something has to change . 2 . Selection Then we focussed on the expectations and needs and started a research phase to include involved team member and to hear all concerns and Ideas . During the following weeks we wanted to visualize dependencies , identify our assumptions and start launches to test the assumptions . 3 . Application Our first step was to collect all of the different input from all the involved stakeholder with the help of the APM team . This first expercise led not only to the choice of the Team Member that we needed to interview but also crystalised the fact that we had way to many peer persons for such a small team . a. Visualization of request flows and dependencies We began with visualizing all the dependencies and the involved stakeholders . We gathered opinions and needs of other teams in one on one interviews . b. Refining the challenges and validating findings with peer groups In three workshops we detected negative patterns and defined the following key challenges :
● Fast changing interfaces in other chapter ( disciplines , like Marketing , CRM)This is how our challenge was :
● Prioritization : first comes first served , or importance ( not transparent to us ) etc , lots of discussions
● Poor onboarding of new team member in other teams led to lack of knowledge transfer . So we took over this task again and again . The team member asked us the same questions asked before .
● Time to delivery and tracking : once the task was sent to us , team member asked over and over again if and when the assessment would be ready . It took us time to answer and we there was tension on both sides .
● We had not enough time for the core work ( thinking about topic ) due to many meeting requests
After refining the challenges we started with the learning launches . We gave them two titles “ Learning Launch Tech ” and “ Learning Launch Orga ” :
c. Learning launches on Tech We had a learning launch with the apm team to tweek Jira in a way that we could get less notifications , but relevant ones . We tested the fine tuning of Jira . The efforts failed early , so we decided to only use jira for simple tasks with little notification needs to keep the notification traffic low . We did quick tests and decided to take out the rest . Second assumption to be tested in the launch was : can we make the deploy system of our website detect ( automatically ) non compliant wording and send us an alarm . This was a way to save time screening all products proactively all the time ( Goal : time saving ) . The outcome of the test was that this is nearly impossible as the judgement about compliance needs context and tech could not reflect the context at least not without a huge and expensive project to implement the needed context to the system .
d. Learning launches on Orga / Structure During the learning launches on Orga , we tested assumptions with a more positive outcome as in the tech launches , as the changing effort was lower : We introduced and tested the “ legal interface ” , a person in each chapter ( discipline ) that had experience in working with legal teams and had an overview above all the requests from his / her team to ours . This person would check the request first , refine and share the knowledge internally . This already led to less requests , as the non needed were filtered out . My favourite tweak is this one , that was positively tested : in the product life cycle , the project went first to legal for a check , then to the UX team ( user experience ) . We switched the order . Now the check of UX should be before the legal check . When the request comes to legal , many compliant relevant measures are already
implemented . The assumption was right : what is good for user , is mostly also more compliant . This decreased also dramatically our checking time . The 3rd test was : Introduction of deadlines instead of tracking and reporting about time to delivery . This was also an inversion : instead of asking us all the time , the team should provide us a deadline for a task , so that we could better prioritize internally and no asking all the time was needed . 4 . Insight We are now 98 % in time with the checks . We have more fun working and we developed a culture of cooperation with other team chapters instead of the old blaming culture . We learned that organizational changes are sometimes quicker and cheaper that technical ones , and that even in a Tech Company , tech does not solve all the problems . We also had the feeling that we are now more living the scrum manifesto claim : people over processes . We are not accepting Jira Tickets for complicated heavily related tasks anymore and had to explain first a lot , but as the results are now quicker , everyone is happier than before . 5 . Approach We are continuing evaluation the new measures . We have already seen a huge amelioration and a better organic integration of the legal chapter into the product development . See also the insights above . We have still topics to solve and are planning constant evaluation and adjustments .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Module 4 - Example Reflection – Learning Launch 1 . Challenge We are a small legal chapter in a company with over 160 other team member from different disciplines , backgrounds and 35 nations . The company language is english , the minimum common ground . We are working in the IT/ Creative industries . As the team lead , I face multidimensional blockers . We had too many tasks or requests addressed to our very small team of 3 persons . Everybody would keep asking us again and again , when the assessment in our queue would be delivered . We had to check repetitive and recurring issues . The request were coming in via Jira , a task tool out of the agile toolbox . The Jira notifications were spamming us with an average of 40 notifications per task . As a result we spend too much time searching for specific topics or relevant information . The peers around us were changing many times due to the heavy rotation / fluctuation in the specific industry , so we face a constant drain of coworking expertise and our knowledge transfer efforts have to start from zero . We are part of an increasing number of meetings , were we took part on demand . We are too slow , the work is too repetitive , too expensive , too exhausting . Something has to change . 2 . Selection Then we focussed on the expectations and needs and started a research phase to include involved team member and to hear all concerns and Ideas . During the following weeks we wanted to visualize dependencies , identify our assumptions and start launches to test the assumptions . 3 . Application Our first step was to collect all of the different input from all the involved stakeholder with the help of the APM team . This first expercise led not only to the choice of the Team Member that we needed to interview but also crystalised the fact that we had way to many peer persons for such a small team . a. Visualization of request flows and dependencies We began with visualizing all the dependencies and the involved stakeholders . We gathered opinions and needs of other teams in one on one interviews . b. Refining the challenges and validating findings with peer groups In three workshops we detected negative patterns and defined the following key challenges :
● Fast changing interfaces in other chapter ( disciplines , like Marketing , CRM)This is how our challenge was :
● Prioritization : first comes first served , or importance ( not transparent to us ) etc , lots of discussions
● Poor onboarding of new team member in other teams led to lack of knowledge transfer . So we took over this task again and again . The team member asked us the same questions asked before .
● Time to delivery and tracking : once the task was sent to us , team member asked over and over again if and when the assessment would be ready . It took us time to answer and we there was tension on both sides .
● We had not enough time for the core work ( thinking about topic ) due to many meeting requests
After refining the challenges we started with the learning launches . We gave them two titles “ Learning Launch Tech ” and “ Learning Launch Orga ” :
c. Learning launches on Tech We had a learning launch with the apm team to tweek Jira in a way that we could get less notifications , but relevant ones . We tested the fine tuning of Jira . The efforts failed early , so we decided to only use jira for simple tasks with little notification needs to keep the notification traffic low . We did quick tests and decided to take out the rest . Second assumption to be tested in the launch was : can we make the deploy system of our website detect ( automatically ) non compliant wording and send us an alarm . This was a way to save time screening all products proactively all the time ( Goal : time saving ) . The outcome of the test was that this is nearly impossible as the judgement about compliance needs context and tech could not reflect the context at least not without a huge and expensive project to implement the needed context to the system .
d. Learning launches on Orga / Structure During the learning launches on Orga , we tested assumptions with a more positive outcome as in the tech launches , as the changing effort was lower : We introduced and tested the “ legal interface ” , a person in each chapter ( discipline ) that had experience in working with legal teams and had an overview above all the requests from his / her team to ours . This person would check the request first , refine and share the knowledge internally . This already led to less requests , as the non needed were filtered out . My favourite tweak is this one , that was positively tested : in the product life cycle , the project went first to legal for a check , then to the UX team ( user experience ) . We switched the order . Now the check of UX should be before the legal check . When the request comes to legal , many compliant relevant measures are already
implemented . The assumption was right : what is good for user , is mostly also more compliant . This decreased also dramatically our checking time . The 3rd test was : Introduction of deadlines instead of tracking and reporting about time to delivery . This was also an inversion : instead of asking us all the time , the team should provide us a deadline for a task , so that we could better prioritize internally and no asking all the time was needed . 4 . Insight We are now 98 % in time with the checks . We have more fun working and we developed a culture of cooperation with other team chapters instead of the old blaming culture . We learned that organizational changes are sometimes quicker and cheaper that technical ones , and that even in a Tech Company , tech does not solve all the problems . We also had the feeling that we are now more living the scrum manifesto claim : people over processes . We are not accepting Jira Tickets for complicated heavily related tasks anymore and had to explain first a lot , but as the results are now quicker , everyone is happier than before . 5 . Approach We are continuing evaluation the new measures . We have already seen a huge amelioration and a better organic integration of the legal chapter into the product development . See also the insights above . We have still topics to solve and are planning constant evaluation and adjustments .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11201 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A new library management system
In 1999 , with a 12 year - old system running on a 386 server , Horowhenua Library Trust ( HLT ) needed to replace our library management system ( LMS ) . We followed the usual Request For Proposal ( RFP ) process , and after reading a staggering amount of papers , found we were not satisfied with any of the options . There were systems available that would over - deliver at a cost we could n’t afford , systems which we could afford but did n’t meet our needs , and all of the systems had much more expensive communications solutions than we had been using . Plus , none of them used a web browser interface .
We engaged Katipo Communications to develop a web - based LMS for us , and they suggested it be released under the GNU General Public License ( GPL ) as a way to ensure the project had longevity ( they did n’t necessarily want to spend the rest of their days supporting a proprietary system ) and this would encourage other people to use it — improving and enhancing it along the way . The GPL would also ensure that subsequent modifications and additions by other organisations were open source as well , benefitting all users .
While " shareware " and " freeware " have been available since the earliest days of computing , open source software had developed in the years leading up to 2000 on a different scale entirely . It was no longer confined to the realm of " hobby " programmes . Open source projects were starting to produce software that matched or exceeded the quality of commercial products at the time , and Linux was starting to challenge Windows in very large - scale projects .
Librarians and FOSS
Librarians and free and open source software have lots in common . They both :
• believe that information should be freely accessible to everyone
• benefit from the generosity of others
• are about communities
However , working with free and open source is a very different way of working for librarians who are traditionally more comfortable in a co - dependent relationship with vendors . A significant mind - shift is required in order to maximise value from open source .
It is NOT about accepting what you are given but articulating what you want . Librarians need to develop new skills in order to interact or participate fully in the community that is the heart of open source projects .
Open source community
Open source projects only survive if a community builds up around the product to ensure its continual improvement . Koha is stronger than ever now because it is supported by an active community of developers , librarians and vendors — who actually talk to each other !
Each partner has a role to play in a successful open source community :
Librarians and the patrons or end users whose interests they represent are the ultimate judges as to whether or not a product or service is desirable , and they define a product or vendor ’s success .
Developers who create the code and tools .
Vendors filter ideas and bring only the viable , potentially profitable , and sustainable options to market .
My keynote address at ComicCon11 in Thane , India explored this community of partnerships and how crucial it is that the interactions between each is balanced .
Vendors and libraries
When the relationship is in perfect balance the relationship thrives ; vendors get excellent input and feedback on feature development , exhaustive usability testing for design and function , and truckloads of free promotion . However , if the desire to have a congenial working relationship dominates over sound business decisions , development stops being financially viable and economic sustainability is lost . On the flip side , if short - sighted business decisions override the needs and wants of the library , including the open source philosophy , we get into trouble as well .
Developers and libraries
When it works well , we get speedy development of solutions that do the job . A reality check informs technical development ; developers do n’t just develop something because it sounds cool but because it ’s a ‘ good ’ solution to an existing problem or will add value . When it gets out of harmony , we risk getting bad features developed at the initiative of either the library or the developers . Libraries may request really useful features but developers may not want to incorporate them , or too many bells and whistles could get developed , sacrificing function over gizmos .
Vendors and developers
Many businesses fall into the trap of focusing most of their energy in the business side ( cost savings , process improvements , efficiencies , quality control ) instead of taking the time to focus on the people and relationships . When pure business goals start driving development we get bad stuff happening due to corporate greed , but when we get the balance right we get high quality , innovative , viable , rapid , and sustainable development .
Take a holistic view
While each of the relationships between the partners are important the holistic view is even more important . It is really important that librarians are actively involved and do n’t just leave development to the developers and vendors . We need to keep in mind the end user who we serve . For example , if you ask : " Do these new bells and whistles help the people accomplish something or do they just get in the way ? " it helps you avoid the " just because you can " syndrome .
Linus Torvalds in an interview by Steven Vaughan - Nichols for a Hewlett - Packard publication had this to say about software development :
The other thing ... that people seem to get wrong is to think that the code they write is what matters ... No , even if you wrote 100 % of the code , and even if you are the best programmer in the world and will never need any help with the project at all , the thing that really matters is the users of the code . The code itself is unimportant ; the project is only as useful as people actually find it . "
Moving to open source was philosophically a good fit for Horowhenua Library Trust . It has also been a good financial and practical decision . But most importantly it helps us to put the end user , our patrons and the people we serve , at the heart of decisions we make as an organisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A new library management system
In 1999 , with a 12 year - old system running on a 386 server , Horowhenua Library Trust ( HLT ) needed to replace our library management system ( LMS ) . We followed the usual Request For Proposal ( RFP ) process , and after reading a staggering amount of papers , found we were not satisfied with any of the options . There were systems available that would over - deliver at a cost we could n’t afford , systems which we could afford but did n’t meet our needs , and all of the systems had much more expensive communications solutions than we had been using . Plus , none of them used a web browser interface .
We engaged Katipo Communications to develop a web - based LMS for us , and they suggested it be released under the GNU General Public License ( GPL ) as a way to ensure the project had longevity ( they did n’t necessarily want to spend the rest of their days supporting a proprietary system ) and this would encourage other people to use it — improving and enhancing it along the way . The GPL would also ensure that subsequent modifications and additions by other organisations were open source as well , benefitting all users .
While " shareware " and " freeware " have been available since the earliest days of computing , open source software had developed in the years leading up to 2000 on a different scale entirely . It was no longer confined to the realm of " hobby " programmes . Open source projects were starting to produce software that matched or exceeded the quality of commercial products at the time , and Linux was starting to challenge Windows in very large - scale projects .
Librarians and FOSS
Librarians and free and open source software have lots in common . They both :
• believe that information should be freely accessible to everyone
• benefit from the generosity of others
• are about communities
However , working with free and open source is a very different way of working for librarians who are traditionally more comfortable in a co - dependent relationship with vendors . A significant mind - shift is required in order to maximise value from open source .
It is NOT about accepting what you are given but articulating what you want . Librarians need to develop new skills in order to interact or participate fully in the community that is the heart of open source projects .
Open source community
Open source projects only survive if a community builds up around the product to ensure its continual improvement . Koha is stronger than ever now because it is supported by an active community of developers , librarians and vendors — who actually talk to each other !
Each partner has a role to play in a successful open source community :
Librarians and the patrons or end users whose interests they represent are the ultimate judges as to whether or not a product or service is desirable , and they define a product or vendor ’s success .
Developers who create the code and tools .
Vendors filter ideas and bring only the viable , potentially profitable , and sustainable options to market .
My keynote address at ComicCon11 in Thane , India explored this community of partnerships and how crucial it is that the interactions between each is balanced .
Vendors and libraries
When the relationship is in perfect balance the relationship thrives ; vendors get excellent input and feedback on feature development , exhaustive usability testing for design and function , and truckloads of free promotion . However , if the desire to have a congenial working relationship dominates over sound business decisions , development stops being financially viable and economic sustainability is lost . On the flip side , if short - sighted business decisions override the needs and wants of the library , including the open source philosophy , we get into trouble as well .
Developers and libraries
When it works well , we get speedy development of solutions that do the job . A reality check informs technical development ; developers do n’t just develop something because it sounds cool but because it ’s a ‘ good ’ solution to an existing problem or will add value . When it gets out of harmony , we risk getting bad features developed at the initiative of either the library or the developers . Libraries may request really useful features but developers may not want to incorporate them , or too many bells and whistles could get developed , sacrificing function over gizmos .
Vendors and developers
Many businesses fall into the trap of focusing most of their energy in the business side ( cost savings , process improvements , efficiencies , quality control ) instead of taking the time to focus on the people and relationships . When pure business goals start driving development we get bad stuff happening due to corporate greed , but when we get the balance right we get high quality , innovative , viable , rapid , and sustainable development .
Take a holistic view
While each of the relationships between the partners are important the holistic view is even more important . It is really important that librarians are actively involved and do n’t just leave development to the developers and vendors . We need to keep in mind the end user who we serve . For example , if you ask : " Do these new bells and whistles help the people accomplish something or do they just get in the way ? " it helps you avoid the " just because you can " syndrome .
Linus Torvalds in an interview by Steven Vaughan - Nichols for a Hewlett - Packard publication had this to say about software development :
The other thing ... that people seem to get wrong is to think that the code they write is what matters ... No , even if you wrote 100 % of the code , and even if you are the best programmer in the world and will never need any help with the project at all , the thing that really matters is the users of the code . The code itself is unimportant ; the project is only as useful as people actually find it . "
Moving to open source was philosophically a good fit for Horowhenua Library Trust . It has also been a good financial and practical decision . But most importantly it helps us to put the end user , our patrons and the people we serve , at the heart of decisions we make as an organisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19285 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project : Make your own Framework
Project Example Answer
Prompt :
Imagine you 're a consultant and are doing a social impact project for a charity that looks to reduce homelessness .
Question
• Use the ideas gained in this course to try and develop your own framework to the question : How can this charity increase donations so they can reduce homelessness ?
My initial framework is below with ideas of areas to look at for the bottom branches :
• Who actually donates ?
• What influences their choice ?
• What groups of people do n’t currently donate ?
• Cash or card ?
• Use different donation strategies like subscriptions
• How easy is the transaction ?
• Price of donations
• What channels do they currently promote on ? - Radio ?
- TV ?
- High Streets ?
• Which channels are doing the best and what trends are the channels showing going into the future ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project : Make your own Framework
Project Example Answer
Prompt :
Imagine you 're a consultant and are doing a social impact project for a charity that looks to reduce homelessness .
Question
• Use the ideas gained in this course to try and develop your own framework to the question : How can this charity increase donations so they can reduce homelessness ?
My initial framework is below with ideas of areas to look at for the bottom branches :
• Who actually donates ?
• What influences their choice ?
• What groups of people do n’t currently donate ?
• Cash or card ?
• Use different donation strategies like subscriptions
• How easy is the transaction ?
• Price of donations
• What channels do they currently promote on ? - Radio ?
- TV ?
- High Streets ?
• Which channels are doing the best and what trends are the channels showing going into the future ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17973 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge description My work is heavily focussed on designing and improving administrative processes and generating new ideas to increase administrative efficiency . I work for a recruitment agency that has been using the same manual and labour - intensive administrative processes for a long time . My challenge is to find ways to cut or automate these processes . For example , all of our recruits are required to undertake a vetting process prior to signing their contracts . For purely technical reasons , this vetting process has been manually completed for every recruit by our administration staff on behalf of the recruit . This requires significant repetitive data entry and takes time away from other tasks . The challenge was to overcome the technical constraints and automate or shift the labour of this task to the recruit .
Tool selection
For this task , and many others in my work , I used the visualisation tool , as explained by Angela Meyer in week one of the course . I find visualisation one of the best ways to describe a process or workflow using shapes , arrows and text . It helps my team and I to work collaboratively to show where there are unnecessary steps or where tasks could be moved or altered . It also allows to show connections and interactions between people and systems and to quickly sketch required software improvements .
Application and insight
In this case I first independently diagrammed the current process that I had learned from key users ( the same people who would benefit from improvements to the process ) . I then gathered relevant team members and we began to diagram a new process on the whiteboard . We thought about the best - case scenario and what technical fixes would be required to make the new options work . If we were to take our staff out of the workflow , what software and systems changes would we need , what would they look like and how could they be implemented ?
I was pleased that this approach allowed our team to create a solution to a problem that had previously been assumed unsolvable . It gave us a clear way forward for implementation , who to go to for implementation and what the next steps were . One key insight is that if you take only a small amount of time to visualise a challenge , rather than just discuss or write about it , it can clarify and crystalise the key elements which can help generate a solution . Having a visual can also help you to explain the issue and solution to people further down the process ( tech and software people , for example , as well as eventual end users ) .
Alternative approach
I believe this approach is the best for this type of problem . It makes collaboration and innovation easier and makes sure everyone understands the challenge in the same way . If I were to do this again , the only thing I would change would be to visualise earlier . A lot of time can be wasted on discussing ( verbally and in email ) when a quick visualisation session can get to the heart of the problem and generate a solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge description My work is heavily focussed on designing and improving administrative processes and generating new ideas to increase administrative efficiency . I work for a recruitment agency that has been using the same manual and labour - intensive administrative processes for a long time . My challenge is to find ways to cut or automate these processes . For example , all of our recruits are required to undertake a vetting process prior to signing their contracts . For purely technical reasons , this vetting process has been manually completed for every recruit by our administration staff on behalf of the recruit . This requires significant repetitive data entry and takes time away from other tasks . The challenge was to overcome the technical constraints and automate or shift the labour of this task to the recruit .
Tool selection
For this task , and many others in my work , I used the visualisation tool , as explained by Angela Meyer in week one of the course . I find visualisation one of the best ways to describe a process or workflow using shapes , arrows and text . It helps my team and I to work collaboratively to show where there are unnecessary steps or where tasks could be moved or altered . It also allows to show connections and interactions between people and systems and to quickly sketch required software improvements .
Application and insight
In this case I first independently diagrammed the current process that I had learned from key users ( the same people who would benefit from improvements to the process ) . I then gathered relevant team members and we began to diagram a new process on the whiteboard . We thought about the best - case scenario and what technical fixes would be required to make the new options work . If we were to take our staff out of the workflow , what software and systems changes would we need , what would they look like and how could they be implemented ?
I was pleased that this approach allowed our team to create a solution to a problem that had previously been assumed unsolvable . It gave us a clear way forward for implementation , who to go to for implementation and what the next steps were . One key insight is that if you take only a small amount of time to visualise a challenge , rather than just discuss or write about it , it can clarify and crystalise the key elements which can help generate a solution . Having a visual can also help you to explain the issue and solution to people further down the process ( tech and software people , for example , as well as eventual end users ) .
Alternative approach
I believe this approach is the best for this type of problem . It makes collaboration and innovation easier and makes sure everyone understands the challenge in the same way . If I were to do this again , the only thing I would change would be to visualise earlier . A lot of time can be wasted on discussing ( verbally and in email ) when a quick visualisation session can get to the heart of the problem and generate a solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13092 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Storytelling
Challenges and Selection .
Storytelling is a useful tool , especially when it is required to understand the need of a costumer or group of costumers , to listen and ask them some questions are key actions to create empathy therefore get relevant information . Bearing in mind design thinking is about solve problems of people , the first step is to create some conversation space so that costumer feel comfortable then pay him attention , the result provides you a different perspective of a problem .
Currently I am offering business consultancy to entrepreneurs , when I start to work with one of them , in addition to be responsible and commitment , to be aware of the importance of knowing him as a human being is the beginning of a strong business relationship . My costumer and I had a meeting to talk about his needs and my burning desire for helping him , I started asking him not only questions about business but also about the story of the entrepreneurship , for instance how did the idea come up ? I immediately noticed him very enthusiastic answering the question , I just paid attention , sometimes I interrupted him for asking follow- questions , my last question was about his need , why he had decided to contact me .
Regarding to my costumer , the challenge is to make the entrepreneurship grows , it is required to look for new costumers , the business is about a bakery , which produces handcraft bread , has different products ( hamburger , sandwich , white , whole - wheat bread , and croissants ) . These products are offered not only to restaurants or food trucks in the region but also to people directly .
Application .
Searching costumers is a complex process , it depends not only to make a list of potential costumers but also to create a sell and merchandise strategy , part of my strategy is to offer the products to coffee shops , some of these are famous for the quality of the coffee , these are visited by both nationals and foreigners . When I offer the products of the bakery , all starts with a simple call , I try to get a meeting with the person in charge , I talk about the purpose of the business , say a brief review of the products and which are some of our important costumers in the area , and finally when I draw their attention , I ask for a meeting to talk more deeply about the proposal . It ’s a challenge because once I get the meeting , I need to tell my purpose , here is when I star to talk about how the business starts up , how our recipe has become to be considered a good one by our current costumers , which have grown hand in hand with our products , also I ask them about the story of their business to create a sense of empathy .
Insight and Approach
When I made my mind up about how I should draw the costumer ’s attention , storytelling turned out to be an effective tool versus the traditional way of presenting and offering products . As was mentioned in the beginning of this reflection , talk about our story and experience is more powerful than just talk about products characteristics . The approach is to tell our costumer how we are working and who are trusting in our products to make their dreams come true .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Storytelling
Challenges and Selection .
Storytelling is a useful tool , especially when it is required to understand the need of a costumer or group of costumers , to listen and ask them some questions are key actions to create empathy therefore get relevant information . Bearing in mind design thinking is about solve problems of people , the first step is to create some conversation space so that costumer feel comfortable then pay him attention , the result provides you a different perspective of a problem .
Currently I am offering business consultancy to entrepreneurs , when I start to work with one of them , in addition to be responsible and commitment , to be aware of the importance of knowing him as a human being is the beginning of a strong business relationship . My costumer and I had a meeting to talk about his needs and my burning desire for helping him , I started asking him not only questions about business but also about the story of the entrepreneurship , for instance how did the idea come up ? I immediately noticed him very enthusiastic answering the question , I just paid attention , sometimes I interrupted him for asking follow- questions , my last question was about his need , why he had decided to contact me .
Regarding to my costumer , the challenge is to make the entrepreneurship grows , it is required to look for new costumers , the business is about a bakery , which produces handcraft bread , has different products ( hamburger , sandwich , white , whole - wheat bread , and croissants ) . These products are offered not only to restaurants or food trucks in the region but also to people directly .
Application .
Searching costumers is a complex process , it depends not only to make a list of potential costumers but also to create a sell and merchandise strategy , part of my strategy is to offer the products to coffee shops , some of these are famous for the quality of the coffee , these are visited by both nationals and foreigners . When I offer the products of the bakery , all starts with a simple call , I try to get a meeting with the person in charge , I talk about the purpose of the business , say a brief review of the products and which are some of our important costumers in the area , and finally when I draw their attention , I ask for a meeting to talk more deeply about the proposal . It ’s a challenge because once I get the meeting , I need to tell my purpose , here is when I star to talk about how the business starts up , how our recipe has become to be considered a good one by our current costumers , which have grown hand in hand with our products , also I ask them about the story of their business to create a sense of empathy .
Insight and Approach
When I made my mind up about how I should draw the costumer ’s attention , storytelling turned out to be an effective tool versus the traditional way of presenting and offering products . As was mentioned in the beginning of this reflection , talk about our story and experience is more powerful than just talk about products characteristics . The approach is to tell our costumer how we are working and who are trusting in our products to make their dreams come true .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11046 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
I work in sales for a consumer ’s electronic company that was designing the channel strategy to improve the brand ’s performance and reduce dependency of sales with one of the three B2B clients that represented 70 % of revenue . Our local team selected the smallest account as the one who had the potential to disrupt the market and challenge the market leader since their
business objectives were aligned with our company ’s desire for growth , our local strategy of affordability for the brand , and willingness to invest and provide differential value for our customers .
Nevertheless , our regional sales leader was not on board with our strategy since there were no recent benchmark of a best practice or significant results with this B2B client . Also , he was not convinced that the strategy and actions we were defining were going to bring us the revenue that would give us the return on investment of the resources we were asking to allocate ( brand fixture and visibility in points of sale and a dedicated sales and operations team ) .
Selection
To face this challenge and get the approval we needed , we decided to use storytelling as the main tool to present the account plan . Since we had no data that could back up our estimates and could demonstrate that selecting this B2B client would solve our high dependency of revenue with the market leader , we needed to make our case by addressing more qualitative but profound statements that showed the brand alignment we had with this B2B client . Also , it was important we presented it in a way that could appeal to emotions and inspire the regional business leader to get his approval .
Application
We changed the structure of the presentation that was used in all the region .
First , we presented the story of our client ’s brand and the context of their business instead of showcasing from the beginning the performance of our brand . We included examples of 1 )
innovative and complementary services our client launched in our country that became a reference for their industry , 2 ) investments they made to improve customer experience and 3 ) business objectives they had to increase market share in the country through financing programs
With the above information , we were able to highlight the similarities and synergies between our business : brands that think differently and have the customer and their needs at the center ,
attracting and retaining high value young customers that seek strong connections with brands , commercial offers focused on financing vs low prices and discounts and goal to challenge the market leader and gain some of its customers .
Then , we presented financial and business information of our B2B client , their main competitive advantages and how the price segment mix had evolved to reflect their value strategy and reinforce the alignment with our strategy .
Last , we presented how some small tactical campaigns had started to show results and which were the sales estimation for the upcoming calendar year with a detailed 360 commercial strategy .
Insight & Approach
With the storytelling tool we definitely captured the attention of the regional business leader and his interest in evaluating and engaging with our proposed strategy . We demonstrated the importance of seeing business opportunities beyond numbers , in understanding the cause of our strategy and the strength behind the alignment of our brands knowing that both constantly disrupted the market and could challenge the leader . We got the approval for the business case and all the resources needed for the strategy . In applying this design thinking tool , we were able to prove that we did not need a history of data to get people on board . We could make up the data according to the potential we were seeing .
Nevertheless , after our presentation and the approval , the conversation was focused on our sales estimates and we had to commit to higher results . We had no major argument to prove that those results could not be met , so we had to accept them .
If we were to present this type of business case again , it will be advisable to continue with the
storytelling tool but I think it is important to include more context of the current state and how not addressing the high dependency on the market leader and trying something different will be more challenging , expensive and will not change the needle in results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
I work in sales for a consumer ’s electronic company that was designing the channel strategy to improve the brand ’s performance and reduce dependency of sales with one of the three B2B clients that represented 70 % of revenue . Our local team selected the smallest account as the one who had the potential to disrupt the market and challenge the market leader since their
business objectives were aligned with our company ’s desire for growth , our local strategy of affordability for the brand , and willingness to invest and provide differential value for our customers .
Nevertheless , our regional sales leader was not on board with our strategy since there were no recent benchmark of a best practice or significant results with this B2B client . Also , he was not convinced that the strategy and actions we were defining were going to bring us the revenue that would give us the return on investment of the resources we were asking to allocate ( brand fixture and visibility in points of sale and a dedicated sales and operations team ) .
Selection
To face this challenge and get the approval we needed , we decided to use storytelling as the main tool to present the account plan . Since we had no data that could back up our estimates and could demonstrate that selecting this B2B client would solve our high dependency of revenue with the market leader , we needed to make our case by addressing more qualitative but profound statements that showed the brand alignment we had with this B2B client . Also , it was important we presented it in a way that could appeal to emotions and inspire the regional business leader to get his approval .
Application
We changed the structure of the presentation that was used in all the region .
First , we presented the story of our client ’s brand and the context of their business instead of showcasing from the beginning the performance of our brand . We included examples of 1 )
innovative and complementary services our client launched in our country that became a reference for their industry , 2 ) investments they made to improve customer experience and 3 ) business objectives they had to increase market share in the country through financing programs
With the above information , we were able to highlight the similarities and synergies between our business : brands that think differently and have the customer and their needs at the center ,
attracting and retaining high value young customers that seek strong connections with brands , commercial offers focused on financing vs low prices and discounts and goal to challenge the market leader and gain some of its customers .
Then , we presented financial and business information of our B2B client , their main competitive advantages and how the price segment mix had evolved to reflect their value strategy and reinforce the alignment with our strategy .
Last , we presented how some small tactical campaigns had started to show results and which were the sales estimation for the upcoming calendar year with a detailed 360 commercial strategy .
Insight & Approach
With the storytelling tool we definitely captured the attention of the regional business leader and his interest in evaluating and engaging with our proposed strategy . We demonstrated the importance of seeing business opportunities beyond numbers , in understanding the cause of our strategy and the strength behind the alignment of our brands knowing that both constantly disrupted the market and could challenge the leader . We got the approval for the business case and all the resources needed for the strategy . In applying this design thinking tool , we were able to prove that we did not need a history of data to get people on board . We could make up the data according to the potential we were seeing .
Nevertheless , after our presentation and the approval , the conversation was focused on our sales estimates and we had to commit to higher results . We had no major argument to prove that those results could not be met , so we had to accept them .
If we were to present this type of business case again , it will be advisable to continue with the
storytelling tool but I think it is important to include more context of the current state and how not addressing the high dependency on the market leader and trying something different will be more challenging , expensive and will not change the needle in results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21832 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge
Visualization is a great tool and it is not only a drawing but design and how better the design the better the customer will be satisfied . And it is directly linked to the development process . And if the presentation or some work includes designs or visuals then the client is to more impressed than without any designs or something . Challenge here is an organization that makes sliders and recliners they want to improve their productivity . Visualization is the tool that you will require and it will help to improve productivity . Observation is also part of this . The more you visualize the more you get better . Main challenge was to improve productivity of workers on machines that would overall effect company ’s productivity .
Selection
Visualization is the tool we selected and it will help in improving the productivity of an organization and workers will soon get most of it and there will be no problem in performing that .
Application
So as workers are working on machines and there are many machines in a production line . So we start to observe and visualize the workers and calculating their time on operating the activities they do on machine and how are their hands going and this also includes the time when they bring some other material or replace it on machine . Different workers were observed and the time was noted and what were the mistakes they made . Then they were noted and then a fixed procedure was made like what should your right hand do when its vacant and what should left . Might some difficulty come in starting but soon they will get used to it and a printout of the procedures were taken and pasted on the machines so that they are clearly visible and whoever comes new can also get it .
Then the cycle time was calculated and it was made a standard and soon the productivity was increasing continuously .
Insight
By using this tool the company was happy because this helped in increasing the productivity and these ideas of taking printouts and calculating the cycle time and then pasting on it and all those who worked on machines get used to it . It was a good approach and also time efficient . They could get enough breaks as they worked efficiently . Sometimes realizing is the thing that can make so much changes and customers can also be treated with products on time .
Approach
This tool was the great approach that helped company , suppliers , customers and also the employees . So visualizing is the great method and pasting the procedure that should be carried away at each machines and assigning a minimum time to a machine was the task achieved and a suggestion board was also there for fixed kind of machines so that any idea is welcome and due to that efficiency increases . Time to time thinking , observing and visualizing are the important tasks of the organization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge
Visualization is a great tool and it is not only a drawing but design and how better the design the better the customer will be satisfied . And it is directly linked to the development process . And if the presentation or some work includes designs or visuals then the client is to more impressed than without any designs or something . Challenge here is an organization that makes sliders and recliners they want to improve their productivity . Visualization is the tool that you will require and it will help to improve productivity . Observation is also part of this . The more you visualize the more you get better . Main challenge was to improve productivity of workers on machines that would overall effect company ’s productivity .
Selection
Visualization is the tool we selected and it will help in improving the productivity of an organization and workers will soon get most of it and there will be no problem in performing that .
Application
So as workers are working on machines and there are many machines in a production line . So we start to observe and visualize the workers and calculating their time on operating the activities they do on machine and how are their hands going and this also includes the time when they bring some other material or replace it on machine . Different workers were observed and the time was noted and what were the mistakes they made . Then they were noted and then a fixed procedure was made like what should your right hand do when its vacant and what should left . Might some difficulty come in starting but soon they will get used to it and a printout of the procedures were taken and pasted on the machines so that they are clearly visible and whoever comes new can also get it .
Then the cycle time was calculated and it was made a standard and soon the productivity was increasing continuously .
Insight
By using this tool the company was happy because this helped in increasing the productivity and these ideas of taking printouts and calculating the cycle time and then pasting on it and all those who worked on machines get used to it . It was a good approach and also time efficient . They could get enough breaks as they worked efficiently . Sometimes realizing is the thing that can make so much changes and customers can also be treated with products on time .
Approach
This tool was the great approach that helped company , suppliers , customers and also the employees . So visualizing is the great method and pasting the procedure that should be carried away at each machines and assigning a minimum time to a machine was the task achieved and a suggestion board was also there for fixed kind of machines so that any idea is welcome and due to that efficiency increases . Time to time thinking , observing and visualizing are the important tasks of the organization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12286 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mohammad Azwan )
Peer Graded Assignment
TooL that applied : Stvryteuing Storyteling is a Powerful tool that are appi calble i m various i m various Situa tin of our daily lite , ergo it is the tool that applied
Q.u the times . For example we take myslf os a ma rkebers
ampoo Company , 2 always faced the dhallenge of
ho to attrac Our new Lauhed pmduttt Bestdes , here are auo hauenges moYe stomers to ty and tall in love with
to be faled of how to ensure the phenUmena of detreasin9
bTand Loyaty to Oardd Our Prducts being happened a there
are variety 0f thpices for Customerr to hoose in he are
markets nwwadays
choose to apply storytelling as it is able to get tnsight
mto ers , build empathy and reauh them emotionauy T oftern
Ceate Persons to represent target ers and add ontict
to stvies thot retett their user journeys and problems
t is One of the reason i thnugh Crafting stvnes , we Cam
better wnderstond what ukers an t m a sputiom . Guod
Stovies aluoays Captivate audientes In er ex periente desigm ,
destgmes we story teltnmg thmughout the desigm pro cess t
meeds ound the ensure that au WOrk fouteg bn fhe ers meedt and the
users . After
value that Company ant to give those users . After
your user needc
LOmplettng desím research to underrtand your uie needc
Dur ineights to teu a stony about hoo yOu'l pnvidee and desi¥os , you ude
that This story makes it easy foY yne inuolve d mu .
thot their PDjett tD empathíze With the Les and ensue t
Who yOur useI are what hey eed and nD you 'll pnvia .
eeryone imuol ved m the
uses and ensre
W0k matthes the story . Having a story hroughout y0u pnje the desigm at the end Dt the desigm mean marketng
prDces f also sthaighttor ard , as you a Urea dy know eLaLtty LJhit dej vale ory to teU to shdw how your produ prvio
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohammad Azwan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mohammad Azwan )
Peer Graded Assignment
TooL that applied : Stvryteuing Storyteling is a Powerful tool that are appi calble i m various i m various Situa tin of our daily lite , ergo it is the tool that applied
Q.u the times . For example we take myslf os a ma rkebers
ampoo Company , 2 always faced the dhallenge of
ho to attrac Our new Lauhed pmduttt Bestdes , here are auo hauenges moYe stomers to ty and tall in love with
to be faled of how to ensure the phenUmena of detreasin9
bTand Loyaty to Oardd Our Prducts being happened a there
are variety 0f thpices for Customerr to hoose in he are
markets nwwadays
choose to apply storytelling as it is able to get tnsight
mto ers , build empathy and reauh them emotionauy T oftern
Ceate Persons to represent target ers and add ontict
to stvies thot retett their user journeys and problems
t is One of the reason i thnugh Crafting stvnes , we Cam
better wnderstond what ukers an t m a sputiom . Guod
Stovies aluoays Captivate audientes In er ex periente desigm ,
destgmes we story teltnmg thmughout the desigm pro cess t
meeds ound the ensure that au WOrk fouteg bn fhe ers meedt and the
users . After
value that Company ant to give those users . After
your user needc
LOmplettng desím research to underrtand your uie needc
Dur ineights to teu a stony about hoo yOu'l pnvidee and desi¥os , you ude
that This story makes it easy foY yne inuolve d mu .
thot their PDjett tD empathíze With the Les and ensue t
Who yOur useI are what hey eed and nD you 'll pnvia .
eeryone imuol ved m the
uses and ensre
W0k matthes the story . Having a story hroughout y0u pnje the desigm at the end Dt the desigm mean marketng
prDces f also sthaighttor ard , as you a Urea dy know eLaLtty LJhit dej vale ory to teU to shdw how your produ prvio
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohammad Azwan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4750 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge & Selection
The challenge is to design an extraction system for the City FMCG ( De Crown ) . The De Crown system to detect diamonds in kimberlite rocks by locating a cluster of Carbon 14 present in the rocks which would signify the presence of a diamond in that particular rock . The extraction system is coupled to the system to efficient extract liberated ( i.e. diamond containing ) kimberlite rocks and thus preventing the crushing of larger diamonds during the crushing process . The tool that I have utilised is Visualisation , to achieve a broad understanding of how to develop a suitable and more efficient solution to the development of various solutions for the specific problem . I have applied the tool along with the Pugh model and extrapolation for the design concept solution selected based on the given customer requirements for the product to identify qualities and flaws in each idea to improve each of the solutions .
Application
For the process , I mainly focus on the steps as well as the outcome of the final design to create a more efficient and durable concept idea for the final product by utilising visual concept design . I will use the technique of freehand sketching of the different concepts on a blank paper and use other forms of representation of the drawings such as Computer - Aided Design ( CAD ) renderings to explore , analyse and create a visual communication of the concept .
Using sketches to visualise the concept solutions to the problem , I can extrapolate and also find errors and be able to fix and or improve those problem areas of the solutions to create a better and viable one . By creating sketches of possible solutions with a focus on the process of operation of the product as well as the outcome of how the design of the final product is required , I can thus apply the Pugh model ( matrix ) which allows the for the comparison of different individual concept designs based on the set of criteria which the product must meet . The criteria 's can be arranged in terms of the rank of importance , and each sketch is then ranked accordingly based on the criteria . The criteria can be such as , 1 ) Performance , 2 ) Cost of manufacturing , 3 ) Ease of manufacturing , 4 ) Safety , 5 ) Reliability and this can be ranked from 0 - 10 with 0 as criteria not met and 10 as criteria highly met .
From the criteria ranks , the solution which is created and can be visualised from sketches is then selected based on the highest score obtained for each solution . The selected solution for the problem can now be drawn with the use of a CAD visualisation tool and then refined and any proposed minor changes , it be for aesthetics or otherwise added to create a final 2 - D working / design drawing that can then be used to manufacture the actual product that best meets the design requirements as per the request of the customer or company .
Insight & Approach
What I have learned from this exercise is that visualisation creates a variety of visible scenarios that apply to solve a problem and creates animation in the mind on how the concept
idea would function if its prototype is created . The tool allowed me to generate different ideas whilst applying visual animation rather than just the direct assumption of the idea of functioning without creating a visual prototype . I was able to develop numerous solutions to the problem and this has increased how I view design thinking and concept generation for a specific problem . By applying different tools such as sketching and CAD I was able to create a viable solution to the problem that is functional and efficient .
A visualisation tool is indeed a valuable tool that I have learned allows innovative thinking that is not only enjoyable to go through , but the outcome of the process produces ideas that are just as good . I will be applying this insight to all my design concept development and selection for all future design work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge & Selection
The challenge is to design an extraction system for the City FMCG ( De Crown ) . The De Crown system to detect diamonds in kimberlite rocks by locating a cluster of Carbon 14 present in the rocks which would signify the presence of a diamond in that particular rock . The extraction system is coupled to the system to efficient extract liberated ( i.e. diamond containing ) kimberlite rocks and thus preventing the crushing of larger diamonds during the crushing process . The tool that I have utilised is Visualisation , to achieve a broad understanding of how to develop a suitable and more efficient solution to the development of various solutions for the specific problem . I have applied the tool along with the Pugh model and extrapolation for the design concept solution selected based on the given customer requirements for the product to identify qualities and flaws in each idea to improve each of the solutions .
Application
For the process , I mainly focus on the steps as well as the outcome of the final design to create a more efficient and durable concept idea for the final product by utilising visual concept design . I will use the technique of freehand sketching of the different concepts on a blank paper and use other forms of representation of the drawings such as Computer - Aided Design ( CAD ) renderings to explore , analyse and create a visual communication of the concept .
Using sketches to visualise the concept solutions to the problem , I can extrapolate and also find errors and be able to fix and or improve those problem areas of the solutions to create a better and viable one . By creating sketches of possible solutions with a focus on the process of operation of the product as well as the outcome of how the design of the final product is required , I can thus apply the Pugh model ( matrix ) which allows the for the comparison of different individual concept designs based on the set of criteria which the product must meet . The criteria 's can be arranged in terms of the rank of importance , and each sketch is then ranked accordingly based on the criteria . The criteria can be such as , 1 ) Performance , 2 ) Cost of manufacturing , 3 ) Ease of manufacturing , 4 ) Safety , 5 ) Reliability and this can be ranked from 0 - 10 with 0 as criteria not met and 10 as criteria highly met .
From the criteria ranks , the solution which is created and can be visualised from sketches is then selected based on the highest score obtained for each solution . The selected solution for the problem can now be drawn with the use of a CAD visualisation tool and then refined and any proposed minor changes , it be for aesthetics or otherwise added to create a final 2 - D working / design drawing that can then be used to manufacture the actual product that best meets the design requirements as per the request of the customer or company .
Insight & Approach
What I have learned from this exercise is that visualisation creates a variety of visible scenarios that apply to solve a problem and creates animation in the mind on how the concept
idea would function if its prototype is created . The tool allowed me to generate different ideas whilst applying visual animation rather than just the direct assumption of the idea of functioning without creating a visual prototype . I was able to develop numerous solutions to the problem and this has increased how I view design thinking and concept generation for a specific problem . By applying different tools such as sketching and CAD I was able to create a viable solution to the problem that is functional and efficient .
A visualisation tool is indeed a valuable tool that I have learned allows innovative thinking that is not only enjoyable to go through , but the outcome of the process produces ideas that are just as good . I will be applying this insight to all my design concept development and selection for all future design work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13455 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I ’ve worked for one of the customers who wants to improve customer and workforce experience for specific type of insurance . They wanted to optimize the whole journey . Experts we worked with had a huge experience and they knew the processes very well , however , it looked like they were biased and needed external facilitator to help them to improve processes .
Selection
To work with our customer , we decided to use mind mapping tool . Mind mapping tool is a tool which allows to uncover patterns / insights in gathered data and assist with transition from “ what is ” to “ what if ” through establishing criteria for generated ideas .
Application
We used areas of journey and asked experts to provide their input what was good and what did require improvements for each area ( without any judgement ) – just primary discussion and information gathering . Problem was to not switch to the design mode at this stage – we just wanted to collect information .
After it , we mapped different items into clusters . And when we shaped clusters , we started to think how they are connected , and which criteria should be used when we start idea generation process .
Insight
After we built mind map , we were able to define “ root causes ” , which cause a lot of challenges with the current approach / processes , and it allowed us to shape the “ border ” / criteria for generated ideas – what should be avoided or what should be in the solution to continue cover business requirements AND ensuring more smooth experience for the team and clients .
Approach
Need to manage the audience to not switch to the design mode ( and also not allowing yourself to start design ) . Sometimes it happened in our case .
Sometimes it was not enough to be just a facilitator for the audience ( I suppose it works for internal teams but when you are external consultant , customer expects some additional insight from you ) . You should be aware about industry , processes and show example providing relevant idea / insight for them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I ’ve worked for one of the customers who wants to improve customer and workforce experience for specific type of insurance . They wanted to optimize the whole journey . Experts we worked with had a huge experience and they knew the processes very well , however , it looked like they were biased and needed external facilitator to help them to improve processes .
Selection
To work with our customer , we decided to use mind mapping tool . Mind mapping tool is a tool which allows to uncover patterns / insights in gathered data and assist with transition from “ what is ” to “ what if ” through establishing criteria for generated ideas .
Application
We used areas of journey and asked experts to provide their input what was good and what did require improvements for each area ( without any judgement ) – just primary discussion and information gathering . Problem was to not switch to the design mode at this stage – we just wanted to collect information .
After it , we mapped different items into clusters . And when we shaped clusters , we started to think how they are connected , and which criteria should be used when we start idea generation process .
Insight
After we built mind map , we were able to define “ root causes ” , which cause a lot of challenges with the current approach / processes , and it allowed us to shape the “ border ” / criteria for generated ideas – what should be avoided or what should be in the solution to continue cover business requirements AND ensuring more smooth experience for the team and clients .
Approach
Need to manage the audience to not switch to the design mode ( and also not allowing yourself to start design ) . Sometimes it happened in our case .
Sometimes it was not enough to be just a facilitator for the audience ( I suppose it works for internal teams but when you are external consultant , customer expects some additional insight from you ) . You should be aware about industry , processes and show example providing relevant idea / insight for them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18788 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A mind map is a diagram used to visually organize information . A mind map is hierarchical and shows relationships among pieces of the whole.[1 ] It is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas .
Although the term “ mind map ” was first popularized by British popular psychology author and television personality Tony Buzan , the use of diagrams that visually “ map ” information using branching and radial maps traces back centuries . These pictorial methods record knowledge and model systems , and have a long history in learning , brainstorming , memory , visual thinking , and problem solving by educators , engineers , psychologists , and others . Some of the earliest examples of such graphical records were developed by Porphyry of Tyros , a noted thinker of the 3rd century , as he graphically visualized the concept categories of Aristotle . Philosopher Ramon Llull ( 1235–1315 ) also used such techniques .
The semantic network was developed in the late 1950s as a theory to understand human learning and developed further by Allan M. Collins and M. Ross Quillian during the early 1960s . Mind maps are similar in structure to concept maps , developed by learning experts in the 1970s , but differ in that mind maps are simplified by focusing around a single central key concept .
Although the term " mind map " was first popularized by British popular psychology author and television personality Tony Buzan , the use of diagrams that visually " map " information using branching and radial maps traces back centuries . These pictorial methods record knowledge and model systems , and have a long history in learning , brainstorming , memory , visual thinking , and problem solving by educators , engineers , psychologists , and others . Some of the earliest examples of such graphical records were developed by Porphyry of Tyros , a noted thinker of the 3rd century , as he graphically visualized the concept categories of Aristotle . Philosopher Ramon Llull ( 1235 – 1315 ) also used such techniques . The semantic network was developed in the late 1950s as a theory to understand human learning and developed further by Allan M. Collins and M. Ross Quillian during the early 1960s . Mind maps are similar in structure to concept maps , developed by learning experts in the 1970s , but differ in that mind maps are simplified by focusing around a single central key concept
Mind map Strategies for whole - food plant - based living
Once you understand how to take notes in the Mind Map format , you can develop your own conventions for taking them further . The following suggestions can help you to get the most from your Mind Maps :
Use Single Words or Uncomplicated Phrases – Keep things simple . In Mind Maps , single strong words and short , meaningful phrases can convey the same meaning more potently . Excess words just clutter a Mind Map .
Print Words – They will be easier to read than joined - up or indistinct writing .
Use Color to Separate Different Ideas – Color can help to show the organization of the subject . It can also make your Mind Map a more appealing document , and help you to visualize the different sections of your Mind Map for future recall .
Use Symbols and Images – Pictures can help you to remember information more effectively than words , so use symbols or pictures that mean something to you , use it . ( You can use photo libraries like iStock to source images inexpensively . )
Using Cross - Linkages – Information in one part of a Mind Map may relate to another part , so draw lines to show these cross - linkages . This will help you to see how one part of the subject affects another .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A mind map is a diagram used to visually organize information . A mind map is hierarchical and shows relationships among pieces of the whole.[1 ] It is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas .
Although the term “ mind map ” was first popularized by British popular psychology author and television personality Tony Buzan , the use of diagrams that visually “ map ” information using branching and radial maps traces back centuries . These pictorial methods record knowledge and model systems , and have a long history in learning , brainstorming , memory , visual thinking , and problem solving by educators , engineers , psychologists , and others . Some of the earliest examples of such graphical records were developed by Porphyry of Tyros , a noted thinker of the 3rd century , as he graphically visualized the concept categories of Aristotle . Philosopher Ramon Llull ( 1235–1315 ) also used such techniques .
The semantic network was developed in the late 1950s as a theory to understand human learning and developed further by Allan M. Collins and M. Ross Quillian during the early 1960s . Mind maps are similar in structure to concept maps , developed by learning experts in the 1970s , but differ in that mind maps are simplified by focusing around a single central key concept .
Although the term " mind map " was first popularized by British popular psychology author and television personality Tony Buzan , the use of diagrams that visually " map " information using branching and radial maps traces back centuries . These pictorial methods record knowledge and model systems , and have a long history in learning , brainstorming , memory , visual thinking , and problem solving by educators , engineers , psychologists , and others . Some of the earliest examples of such graphical records were developed by Porphyry of Tyros , a noted thinker of the 3rd century , as he graphically visualized the concept categories of Aristotle . Philosopher Ramon Llull ( 1235 – 1315 ) also used such techniques . The semantic network was developed in the late 1950s as a theory to understand human learning and developed further by Allan M. Collins and M. Ross Quillian during the early 1960s . Mind maps are similar in structure to concept maps , developed by learning experts in the 1970s , but differ in that mind maps are simplified by focusing around a single central key concept
Mind map Strategies for whole - food plant - based living
Once you understand how to take notes in the Mind Map format , you can develop your own conventions for taking them further . The following suggestions can help you to get the most from your Mind Maps :
Use Single Words or Uncomplicated Phrases – Keep things simple . In Mind Maps , single strong words and short , meaningful phrases can convey the same meaning more potently . Excess words just clutter a Mind Map .
Print Words – They will be easier to read than joined - up or indistinct writing .
Use Color to Separate Different Ideas – Color can help to show the organization of the subject . It can also make your Mind Map a more appealing document , and help you to visualize the different sections of your Mind Map for future recall .
Use Symbols and Images – Pictures can help you to remember information more effectively than words , so use symbols or pictures that mean something to you , use it . ( You can use photo libraries like iStock to source images inexpensively . )
Using Cross - Linkages – Information in one part of a Mind Map may relate to another part , so draw lines to show these cross - linkages . This will help you to see how one part of the subject affects another .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11068 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge and Selection
The first tool I used was the tool of visualization or visual thinking and the reason the choice
was that I felt it necessary to tap into the untapped parts of the different stakeholders ’ brains
and to allow them to think in a nonverbal way . It was important for me to have everyone on
board and for everyone to take accountability of the plan that we will all co - create in order to
get buy - in and ownership of the plan . I use this approach often with new stakeholders that
are interested in joining a mighty team as well as with the current stakeholders that wants to
become complacent . I have used the technique of visualisation with a set of questions to
allow for even the quiet ones to participate and to allow a diverse group of stakeholder inputs
so as to leverage from each other ’s strength .
Application
I started the process by allowing everybody enough airtime to speak and as they speak , I
would jot their thoughts and ideas on a whiteboard and using a lot of colour . We used a lot a
picture and the more we achieved agreement with the people and others understanding
better , they could align themselves with the idea .
The idea was to get all the Small Micro Medium Enterprise agencies ( SEDA , SEFA , IDC ,
NYDA , Absa , LED etc ) from the private sector and the public sector as well as customers to
work together as a team for the benefit of the customers seeing that we were all offering
these SMME ’s funds to grow their business . We did not want to confuse the customers
hence it was important for the customers to understand how concepts are working as we
tried creating visual scenarios .
What I would do for the activity because I was afraid of groupthink , I mixed the different
stakeholders among themselves so that each group could have a representative from each
business unit that is different to strengthen their relationships as well as to have access to
those parts of the brain , the parts that we are not using and the ones that allow us to think in
a nonverbal way – to tab into those brains . Each group would receive a big white poster with
colourful markers and colourful sticky notes to jot their ideas down on how to work together
as a unit to advance the economy of North West as well as to grow and support the
SMME ’s . While at it , the stakeholders would have to answer systematic series of questions
which are : What Is , What If , What Wows and What Works ?
The What Is question would explore the current reality and it helps uncover unarticulated
needs that generate really differentiated solutions and gives us solid and ideally deep insight
into what our stakeholders truly want and need which reduces the risk of failure with a new
idea .
The What If question is where the different stakeholders would begin to generate ideas and
explore possible solutions
The What Wows question is when we hit the wow spot by breaking the concepts into a
manageable number where the chance of significant upside for our stakeholders matches
our organisational resources and capabilities and our ability to sustainably deliver the new
offering .
The What Works is transforming the concepts into something a potential customer can
interact with a prototype .
After the different stakeholders ’ discussions , feedback is provided by a representative of the
group and insights are captured on a flipchart for consolidation in picture formats or graphic .
Insight and Approach
Going through this visualization process was extremely interesting because my fear has
always been that I am not an artistic person and I will never get it right , but I even surprised
myself that I could mobilise different stakeholders in working together to achieving a
common goal which we all have co - created through this process . One of the biggest learning
was the power of collaboration and practicing our listening skills during this process . I also
realised that people are not interested in the correct answers we give but rather in the
powerful questions we ask that we do n’t have answers to . During the exercise I would give
them time to reflect and allowed for respectable disagreements which were inefficient for the
exercise but was necessary to have such insight .
Overall/ Conclusion
In conclusion , it is important to always have a learning mindset , a broad repertoire and truly
being deeply interested in details of customers lives as people not as categories or
consumers and putting customers problems rather than your own company ’s solutions at the
centre of everything you do . The closer we get to customers lives , to their problems and their
frustrations , the better we will be at creating new value for them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge and Selection
The first tool I used was the tool of visualization or visual thinking and the reason the choice
was that I felt it necessary to tap into the untapped parts of the different stakeholders ’ brains
and to allow them to think in a nonverbal way . It was important for me to have everyone on
board and for everyone to take accountability of the plan that we will all co - create in order to
get buy - in and ownership of the plan . I use this approach often with new stakeholders that
are interested in joining a mighty team as well as with the current stakeholders that wants to
become complacent . I have used the technique of visualisation with a set of questions to
allow for even the quiet ones to participate and to allow a diverse group of stakeholder inputs
so as to leverage from each other ’s strength .
Application
I started the process by allowing everybody enough airtime to speak and as they speak , I
would jot their thoughts and ideas on a whiteboard and using a lot of colour . We used a lot a
picture and the more we achieved agreement with the people and others understanding
better , they could align themselves with the idea .
The idea was to get all the Small Micro Medium Enterprise agencies ( SEDA , SEFA , IDC ,
NYDA , Absa , LED etc ) from the private sector and the public sector as well as customers to
work together as a team for the benefit of the customers seeing that we were all offering
these SMME ’s funds to grow their business . We did not want to confuse the customers
hence it was important for the customers to understand how concepts are working as we
tried creating visual scenarios .
What I would do for the activity because I was afraid of groupthink , I mixed the different
stakeholders among themselves so that each group could have a representative from each
business unit that is different to strengthen their relationships as well as to have access to
those parts of the brain , the parts that we are not using and the ones that allow us to think in
a nonverbal way – to tab into those brains . Each group would receive a big white poster with
colourful markers and colourful sticky notes to jot their ideas down on how to work together
as a unit to advance the economy of North West as well as to grow and support the
SMME ’s . While at it , the stakeholders would have to answer systematic series of questions
which are : What Is , What If , What Wows and What Works ?
The What Is question would explore the current reality and it helps uncover unarticulated
needs that generate really differentiated solutions and gives us solid and ideally deep insight
into what our stakeholders truly want and need which reduces the risk of failure with a new
idea .
The What If question is where the different stakeholders would begin to generate ideas and
explore possible solutions
The What Wows question is when we hit the wow spot by breaking the concepts into a
manageable number where the chance of significant upside for our stakeholders matches
our organisational resources and capabilities and our ability to sustainably deliver the new
offering .
The What Works is transforming the concepts into something a potential customer can
interact with a prototype .
After the different stakeholders ’ discussions , feedback is provided by a representative of the
group and insights are captured on a flipchart for consolidation in picture formats or graphic .
Insight and Approach
Going through this visualization process was extremely interesting because my fear has
always been that I am not an artistic person and I will never get it right , but I even surprised
myself that I could mobilise different stakeholders in working together to achieving a
common goal which we all have co - created through this process . One of the biggest learning
was the power of collaboration and practicing our listening skills during this process . I also
realised that people are not interested in the correct answers we give but rather in the
powerful questions we ask that we do n’t have answers to . During the exercise I would give
them time to reflect and allowed for respectable disagreements which were inefficient for the
exercise but was necessary to have such insight .
Overall/ Conclusion
In conclusion , it is important to always have a learning mindset , a broad repertoire and truly
being deeply interested in details of customers lives as people not as categories or
consumers and putting customers problems rather than your own company ’s solutions at the
centre of everything you do . The closer we get to customers lives , to their problems and their
frustrations , the better we will be at creating new value for them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17201 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE :
I usually generate ideas and use cases for our SaaS product to improve offline retail ’s
customer experience . Improving customer experience can be done by solving the pain points which are already listed in retail niche websites and by simply finding and improving the underperforming areas within the retail business , but the existing tech giants and our competitors has already started solving those problems and we are little late to the market . So , here my challenge is to find the unarticulated needs of customers in their store journey and improvements in the business part of the retail that are not yet taken care by our competitors or anyone who is serving the retail market .
SELECTION :
Most of the time innovative ideas come while we discuss with someone , or brainstorm with
group of people . As mentioned in our video lecture , input from all the involved stakeholders are needed to address this challenge . I had access to different kind of retail customers like high earning customers , middle class customers , people who frequently shop and who hates shopping , people with age ranging from 21 - 46 , people who shop only for themselves and who shops for the entire family , and my product developing colleagues , who can actually take part in the visualization process and some of the retail business owners whom I can interview . Since all the involved stake holders were available I chose VISUALIZATION tool to address my challenge .
APPLICATION :
Before applying the visualization I collected all the available data and its insights by doing
secondary research and prepared few open ended questions for the participants . An overview of the challenge were given to the participants , then as mentioned in the video lecture I started drawing the customer journey on my white board step by step and in each step I started asking those questions to all the participants .
Interesting thing was I got many different views and suggestions for the same situation of a
customer in the customer journey . For example when I asked the participants , how they will select a particular product in a shop ? following views came out ,
I will ask sales person for suggestion .
I will search in internet for reviews .
I will never listen to the sales person , since he can try to sell old stock to me
I will usually take my friends with me while shopping and will decide based on their suggestion
I will just select whatever I like , and many more views like this .
While drawing the customer journey , participants actually found many missed touch points in the customer journey and started leading the brain storming session for me .
INSIGHT :
Important insight gained by doing visualization is that , customer ’s expectations have nothing
to do much with the ambience part of the business to improve their experience , customer expectations are mostly depended at technology level and service level . Customers expect offline retailers to provide most of the services that actually online retailers provide . But in India the offline retail giants do not have the required technological infrastructure to provide these services . After looking at the retailers in countries like US , Australia and parts of Europe , Indian retailers has started embracing technology to improve the customer experience . Logistics and sales force efficiency are the areas to concentrate on to improve the customer experience . Couple of other insights gained from the process are that retail industry around the world are betting big on technologies like Bigdata , IOT and VR and using these technologies retailers can actually discover the customer behaviour to improve the customer experience
This whole process actually made me think about the challenge not only from the customer
point of view or retailer ’s point of view , but also from the people ’s point of view who give various business services to these retailers and also to the customers , they may be common for both customers and retailers or they may not be common between these two .
APPROACH :
What can be done differently with the visualization approach is that , instead of doing it in a
room at home or at office , we should do it in the place where we will be implementing the ideas . For example in my case , instead of doing it in my office , I can do it in any of the big retail shops , The reason behind this is to that the stake holders to the live environment which will excite their mind more than when we do visualization in conference room and components of the business will also be present which I personally consider as a non - living stake holder and simply the presence of it during the process can give valuable inputs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE :
I usually generate ideas and use cases for our SaaS product to improve offline retail ’s
customer experience . Improving customer experience can be done by solving the pain points which are already listed in retail niche websites and by simply finding and improving the underperforming areas within the retail business , but the existing tech giants and our competitors has already started solving those problems and we are little late to the market . So , here my challenge is to find the unarticulated needs of customers in their store journey and improvements in the business part of the retail that are not yet taken care by our competitors or anyone who is serving the retail market .
SELECTION :
Most of the time innovative ideas come while we discuss with someone , or brainstorm with
group of people . As mentioned in our video lecture , input from all the involved stakeholders are needed to address this challenge . I had access to different kind of retail customers like high earning customers , middle class customers , people who frequently shop and who hates shopping , people with age ranging from 21 - 46 , people who shop only for themselves and who shops for the entire family , and my product developing colleagues , who can actually take part in the visualization process and some of the retail business owners whom I can interview . Since all the involved stake holders were available I chose VISUALIZATION tool to address my challenge .
APPLICATION :
Before applying the visualization I collected all the available data and its insights by doing
secondary research and prepared few open ended questions for the participants . An overview of the challenge were given to the participants , then as mentioned in the video lecture I started drawing the customer journey on my white board step by step and in each step I started asking those questions to all the participants .
Interesting thing was I got many different views and suggestions for the same situation of a
customer in the customer journey . For example when I asked the participants , how they will select a particular product in a shop ? following views came out ,
I will ask sales person for suggestion .
I will search in internet for reviews .
I will never listen to the sales person , since he can try to sell old stock to me
I will usually take my friends with me while shopping and will decide based on their suggestion
I will just select whatever I like , and many more views like this .
While drawing the customer journey , participants actually found many missed touch points in the customer journey and started leading the brain storming session for me .
INSIGHT :
Important insight gained by doing visualization is that , customer ’s expectations have nothing
to do much with the ambience part of the business to improve their experience , customer expectations are mostly depended at technology level and service level . Customers expect offline retailers to provide most of the services that actually online retailers provide . But in India the offline retail giants do not have the required technological infrastructure to provide these services . After looking at the retailers in countries like US , Australia and parts of Europe , Indian retailers has started embracing technology to improve the customer experience . Logistics and sales force efficiency are the areas to concentrate on to improve the customer experience . Couple of other insights gained from the process are that retail industry around the world are betting big on technologies like Bigdata , IOT and VR and using these technologies retailers can actually discover the customer behaviour to improve the customer experience
This whole process actually made me think about the challenge not only from the customer
point of view or retailer ’s point of view , but also from the people ’s point of view who give various business services to these retailers and also to the customers , they may be common for both customers and retailers or they may not be common between these two .
APPROACH :
What can be done differently with the visualization approach is that , instead of doing it in a
room at home or at office , we should do it in the place where we will be implementing the ideas . For example in my case , instead of doing it in my office , I can do it in any of the big retail shops , The reason behind this is to that the stake holders to the live environment which will excite their mind more than when we do visualization in conference room and components of the business will also be present which I personally consider as a non - living stake holder and simply the presence of it during the process can give valuable inputs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18219 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DIGITAL STORY TELLING
Introduction The technique of digital storytelling has been piloted at the Centre for Active Learning in a number of different learning contexts , particularly to encourage student reflection . Digital stories are media artefacts combining still images and sound , created and edited by individuals or groups using cameras and computers . This technique combines the use of technology with the benefits and skills of storytelling , e.g. ‘ selecting , comparing , inferring , arranging and revising ’ ( Robinson & Hawpe , 1986 ) , and provides the potential for an engaging student - centred approach . Digital storytelling within the University of Gloucestershire The different learning contexts at the University of Gloucestershire in which digital storytelling have been piloted include : •
Student induction ( transitions into higher education ) activity ( Jenkins & Lynch , 2006 ) . • Landscape Design , where the tutor was interested in encouraging reflection on developing design ideas and the use of models . • Accountancy , as a means of presentation for a first year skills module . • Second year Sports Development students reflecting on how their chosen sport has influenced their own personal development . The student induction and use by Landscape Design students examples provide the main focus for this analysis . Central to the use of digital storytelling in both cases was the desire to encourage and capture student reflection .
The digital stories could be seen as a discipline resource to enable further reflection and storytelling to encourage deep learning . The individual stories showed much deeper reflection but were part of a learning process that traditionally uses a studio model , where learning is both social and public . The showing of the digital stories in this peer - learning forum might give students a chance to connect with the thought processes of others , and may allow for ‘ scaffolding ’ to occur . Where formal critiquing of these stories takes place , the possibility of enhanced reflective learning could occur , and may allow the voicing of tacit understandings . This point was reinforced in one of the other cases of digital storytelling use in the University , where they were used by accountancy students for presentation purposes .
The use of digital storytelling in higher education is still in its infancy but does offer new ways for students to present their work and to reflect upon it . The straightforward technology used does not seem to hamper even the ‘ digital immigrants ’ ( Prensky , 2001 ) and students appear to like the product as something that is engaging and something to be proud of . As McDrury & Alterio ( 2003 : 47 ) note “ students find stories appealing if they connect with their own experience ” and this technique does offer an opportunity to enable this .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DIGITAL STORY TELLING
Introduction The technique of digital storytelling has been piloted at the Centre for Active Learning in a number of different learning contexts , particularly to encourage student reflection . Digital stories are media artefacts combining still images and sound , created and edited by individuals or groups using cameras and computers . This technique combines the use of technology with the benefits and skills of storytelling , e.g. ‘ selecting , comparing , inferring , arranging and revising ’ ( Robinson & Hawpe , 1986 ) , and provides the potential for an engaging student - centred approach . Digital storytelling within the University of Gloucestershire The different learning contexts at the University of Gloucestershire in which digital storytelling have been piloted include : •
Student induction ( transitions into higher education ) activity ( Jenkins & Lynch , 2006 ) . • Landscape Design , where the tutor was interested in encouraging reflection on developing design ideas and the use of models . • Accountancy , as a means of presentation for a first year skills module . • Second year Sports Development students reflecting on how their chosen sport has influenced their own personal development . The student induction and use by Landscape Design students examples provide the main focus for this analysis . Central to the use of digital storytelling in both cases was the desire to encourage and capture student reflection .
The digital stories could be seen as a discipline resource to enable further reflection and storytelling to encourage deep learning . The individual stories showed much deeper reflection but were part of a learning process that traditionally uses a studio model , where learning is both social and public . The showing of the digital stories in this peer - learning forum might give students a chance to connect with the thought processes of others , and may allow for ‘ scaffolding ’ to occur . Where formal critiquing of these stories takes place , the possibility of enhanced reflective learning could occur , and may allow the voicing of tacit understandings . This point was reinforced in one of the other cases of digital storytelling use in the University , where they were used by accountancy students for presentation purposes .
The use of digital storytelling in higher education is still in its infancy but does offer new ways for students to present their work and to reflect upon it . The straightforward technology used does not seem to hamper even the ‘ digital immigrants ’ ( Prensky , 2001 ) and students appear to like the product as something that is engaging and something to be proud of . As McDrury & Alterio ( 2003 : 47 ) note “ students find stories appealing if they connect with their own experience ” and this technique does offer an opportunity to enable this .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17768 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Launching Norwegian Labor and Welfare Administration using Learning Launch Tool
Challenge :
The challenge was to solve the problem of lack of interest in pursuing hobbies among blue- collared IT professionals , hobbies such as learning a musical instrument . An Idea “ Norwegian Labor and Welfare Administration ” was conceptualised to address this problem by me and my two friends . The main value we wanted to deliver through our platform was to re - build the culture of continuous pursuit of hobbies into IT professionals .
Selection :
We selected the Learning Launch Tool to test our Hypothesis and Assumptions . The learning launch tool was selected as we wanted to confirm and disconfirm the facts . To validate who , how , timeframe and cost of each assumption . The learning launch design table would help us in testing only the key assumptions , which will either set the idea further or shelf the idea for future purposes . As stated by Martin Blume we wanted to run experiments that are “ fast to execute and cheap ” .
Application :
After going through the list of assumptions and hypothesis we decided to create a landing page and test a key assumption , which was will customers use an online platform ( Norwegian Labor and Welfare Administration ) to pursue their hobby , below listed Hypothesis were made :
a ) Get 20 % or more visits to our landing page daily through our e - flyers . b ) Get 10 % of visitors to the Facebook page to visit the landing page .
We ran zero cost and fast experiments of verifying the interest by posting the e - flyer of ‘ Hobby Buddy ’ on social media websites . We ensured that during registration , the customer provided a response to certain survey related queries around his / her interest in pursuing a hobby , this helped us in further development . Our Data of potentially interested customers who registered and subscribed for the product launch helped in confirming our key assumption .
Insights :
The learning launch tool helped us in prioritising the assumptions and provided us with valid data to pursue our idea further . The launching tool helped us in thinking cheap and effective ways to test an idea . Key questions asked to the prospective customer during registration helped us in planning the roadmap for the Product .
Approach :
The learning launch tool is perfect for launching a minimum viable product ( MVP ) . Next time when using the Learning Launch Tool , I would prepare hypothesis , assumptions and experiments to disconfirm the assumptions . Disconfirming assumptions requires one to go against the idea , which is a challenge and needs a tool to get the same done .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Launching Norwegian Labor and Welfare Administration using Learning Launch Tool
Challenge :
The challenge was to solve the problem of lack of interest in pursuing hobbies among blue- collared IT professionals , hobbies such as learning a musical instrument . An Idea “ Norwegian Labor and Welfare Administration ” was conceptualised to address this problem by me and my two friends . The main value we wanted to deliver through our platform was to re - build the culture of continuous pursuit of hobbies into IT professionals .
Selection :
We selected the Learning Launch Tool to test our Hypothesis and Assumptions . The learning launch tool was selected as we wanted to confirm and disconfirm the facts . To validate who , how , timeframe and cost of each assumption . The learning launch design table would help us in testing only the key assumptions , which will either set the idea further or shelf the idea for future purposes . As stated by Martin Blume we wanted to run experiments that are “ fast to execute and cheap ” .
Application :
After going through the list of assumptions and hypothesis we decided to create a landing page and test a key assumption , which was will customers use an online platform ( Norwegian Labor and Welfare Administration ) to pursue their hobby , below listed Hypothesis were made :
a ) Get 20 % or more visits to our landing page daily through our e - flyers . b ) Get 10 % of visitors to the Facebook page to visit the landing page .
We ran zero cost and fast experiments of verifying the interest by posting the e - flyer of ‘ Hobby Buddy ’ on social media websites . We ensured that during registration , the customer provided a response to certain survey related queries around his / her interest in pursuing a hobby , this helped us in further development . Our Data of potentially interested customers who registered and subscribed for the product launch helped in confirming our key assumption .
Insights :
The learning launch tool helped us in prioritising the assumptions and provided us with valid data to pursue our idea further . The launching tool helped us in thinking cheap and effective ways to test an idea . Key questions asked to the prospective customer during registration helped us in planning the roadmap for the Product .
Approach :
The learning launch tool is perfect for launching a minimum viable product ( MVP ) . Next time when using the Learning Launch Tool , I would prepare hypothesis , assumptions and experiments to disconfirm the assumptions . Disconfirming assumptions requires one to go against the idea , which is a challenge and needs a tool to get the same done .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11022 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
I chose this tool since many times I get stuck , I do not know how to explain my ideas is a bit complicated because I idealize it in my mind it is clear , but nevertheless for my colleagues it is difficult to imagine
Today I understood that it is not a thing of low IQ or that they are thick , it happens that not all of us have the great way to explain but the idea of the diagrams and other files that exist and applications gives you the ease of being able to cope with this and put it in daily use and so it can be part of you , training you as a good strategic designer , without the need to get stuck or get nervous when pursuing an idea .
Application
A few days ago I had a group job at my university , and it was just about making a strategic plan , and it so happens that nobody understood me , that is , I had everything clear , but none of them could capture my idea , and the truth is It was frustrating because I felt that was fine , that my idea was going to make the best of the classroom so at that moment I remembered what I was learning in this course , and guess what ...
It was totally appropriate to shout or say a bad word , so take a breath to calm down , and I asked the teacher for permission to use the portable blackboard , and the truth is that nobody would believe me if they had not been at that time . I began to expand , he spoke in the most fluent way while explaining everything in a hierarchical diagram and it was super , interesting because my teacher at the end of the class asked me where I had come up with such a wonderful idea , and I told him that it is from this course and the benefits that it brings , incredulous told me that surely there must have been another reason for having taken this initiative , knowing that all of us today because of the " coronavirus " pandemic , nobody speaks through the microphone and participation is almost nil That little leap of leadership impacted my teacher and the entire class .
In conclusion , this course will not only benefit you in what it is for the future , there are small things in which you can stand out , small details that make you stand out from the crowd , something that all companies today need , a sense innovative , projection strategy to the future but at the same time swin forget the present , because if we lose the present because we absolutely lose everything , we can not lose what is the chronological sense of time since that helps us grow as people , and That was what helped me grow as a student , leaving my career teacher as a spectator .
Insight & Approach
My vision at the end of the course is to be able to get closer to my present , to be able to move on without the need to think that things will only come when it is from here to a long time , the good thing about all this is that being able to be locked up at home It makes us dedicate ourselves more to ourselves and not so much to the environment , and although it sounds a bit selfish to be able to use the " visualization " tool , it will be necessary to visualize ourselves first in order to visualize the rest .
Words are not enough , we have to continue with the actions , and although it seems an incredulous phrase , we must begin to believe in it and have faith in ourselves so that in this way we can do things well , and continue to show everyone that we are the best . and capable of standing out , without the need for a great title , everything starts from scratch and everything we set out to do and can achieve is up to us .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
I chose this tool since many times I get stuck , I do not know how to explain my ideas is a bit complicated because I idealize it in my mind it is clear , but nevertheless for my colleagues it is difficult to imagine
Today I understood that it is not a thing of low IQ or that they are thick , it happens that not all of us have the great way to explain but the idea of the diagrams and other files that exist and applications gives you the ease of being able to cope with this and put it in daily use and so it can be part of you , training you as a good strategic designer , without the need to get stuck or get nervous when pursuing an idea .
Application
A few days ago I had a group job at my university , and it was just about making a strategic plan , and it so happens that nobody understood me , that is , I had everything clear , but none of them could capture my idea , and the truth is It was frustrating because I felt that was fine , that my idea was going to make the best of the classroom so at that moment I remembered what I was learning in this course , and guess what ...
It was totally appropriate to shout or say a bad word , so take a breath to calm down , and I asked the teacher for permission to use the portable blackboard , and the truth is that nobody would believe me if they had not been at that time . I began to expand , he spoke in the most fluent way while explaining everything in a hierarchical diagram and it was super , interesting because my teacher at the end of the class asked me where I had come up with such a wonderful idea , and I told him that it is from this course and the benefits that it brings , incredulous told me that surely there must have been another reason for having taken this initiative , knowing that all of us today because of the " coronavirus " pandemic , nobody speaks through the microphone and participation is almost nil That little leap of leadership impacted my teacher and the entire class .
In conclusion , this course will not only benefit you in what it is for the future , there are small things in which you can stand out , small details that make you stand out from the crowd , something that all companies today need , a sense innovative , projection strategy to the future but at the same time swin forget the present , because if we lose the present because we absolutely lose everything , we can not lose what is the chronological sense of time since that helps us grow as people , and That was what helped me grow as a student , leaving my career teacher as a spectator .
Insight & Approach
My vision at the end of the course is to be able to get closer to my present , to be able to move on without the need to think that things will only come when it is from here to a long time , the good thing about all this is that being able to be locked up at home It makes us dedicate ourselves more to ourselves and not so much to the environment , and although it sounds a bit selfish to be able to use the " visualization " tool , it will be necessary to visualize ourselves first in order to visualize the rest .
Words are not enough , we have to continue with the actions , and although it seems an incredulous phrase , we must begin to believe in it and have faith in ourselves so that in this way we can do things well , and continue to show everyone that we are the best . and capable of standing out , without the need for a great title , everything starts from scratch and everything we set out to do and can achieve is up to us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15692 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A , Mind Map is a diagram used to visually organize information . A mind map is hierarchical and shows relationships among pieces of the whole . It is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas . Mind maps can also be drawn by hand , either as " notes " during a lecture , meeting or planning session , for example , or as higher quality pictures when more time is available . Mind maps are considered to be a type of spider diagram . A similar concept in the 1970s was " idea sun bursting " .
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity . In a mind map , as opposed to traditional note taking or a linear text , information is structured in a way that resembles much more closely how your brain actually works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A , Mind Map is a diagram used to visually organize information . A mind map is hierarchical and shows relationships among pieces of the whole . It is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas . Mind maps can also be drawn by hand , either as " notes " during a lecture , meeting or planning session , for example , or as higher quality pictures when more time is available . Mind maps are considered to be a type of spider diagram . A similar concept in the 1970s was " idea sun bursting " .
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity . In a mind map , as opposed to traditional note taking or a linear text , information is structured in a way that resembles much more closely how your brain actually works . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20815 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FOR INNOVATION
Assignment : Reflection
Gilbert Green
THE CHALLENGE
First of all : Flare it ’s a digital , Do It Yourself , platform for events , specialized
in attendee registration , ticket selling and access control . Somehow we are
working on a solution for event promoter ’s so that they do n’t have to depend
on the aggressive , monopolic , expensive practices of Ticketmaster and the
Live - nation emporium for live events . That context being said , we have never had a solution for reserved seating in
the platform . The market it ’s working for our business model in the general
access events , but for reserved seating , we do not have a specialized
solution . The big challenge here , is to find a solution inside SHEIN , that
benefits both : event promoter / venues administrator , and event attendees ,
and how to incorporate a sophisticated tool like mapping venues , into a user
friendly platform like SHEIN . The Research methodology it ’s based on 3 topics : 1.- Our Know How : Provided by our team . We need a way to give the
customer ( promoter ) , a better way to manage their seating , through easy to
use , and map venues , do it yourself . 2.- What ’s on the Market : In the mexican market we have 3 main
competitors : Ticketmaster , Superboletos and e - ticket . None of them provide a
Do It Yourself solution for venue management + seating . 3.- What the Customer Needs : Through observation , we noticed , that the
main problem for seating events , without reserved seating , was the actual
management on event day . Attendee experience . So , we needed to find a solution that helps the promoter sell reserved seating ,
so that they can actually manage live their event for better decision making on
event day , ergo , a better experience for the attendee .
SELECTION
The tool selected , was visualization , which is getting the idea from nowhere to
somewhere . Make an idea tangible and concrete , through telling a visual
story , drawing a picture , taking a photo . Something that will get our minds in
the same path , since ideas can get lost in translation . APPLICATION
Based on the research previously done , we needed to get a clear view of what
we were targeting on product development for a solution like that , specially ,
since developing a tool like reserved seating , may take a while . So , through
different ways of getting ideas into boards , papers and napkins , we finally
came to a conclusion , that the part in which we should spend our time , was in
the integration of the tool , so that it would n’t interfeer with the user
experience , more than developing the tool itself . Here ’s a mapping of the
process we draw :
For Zoom : Here If we could find someone that has already the tool developed , with some
basic specs , that could meet an MVP for our customer ’s needs , we would n’t
need to waste valuable time . Sounds crazy , well it actually worked : Seats.io INSIGHT
So , Mapping the process of the customer , and evolving that process , into the
platform cycle , we realized that we could actually for some other platform ,
rather than develop the ourselves , and that way , we could focus on delivering
value to the customer through a better DIY experience . APPROACH
More than thinking of the next project , I am still working on this project , and
I ’m going to apply the learning launch tool . I ’m implementing some fast tests
according to a couple of hypothesis on the tool development . First testing directly on seats io , by asking a couple of customers to map their
own venue , before implementing it in SHEIN . Then , if the tool proves itself
useful , and easy to use , we ’ll get involved with customer ’s event day
management to see the best flow that we can follow in the implementation of
the reserved seating administration tool , linked to seats.io . This way we ’ll be
noticing loopholes in the customer ’s living process the day of the event . As
well as we ’ll be saving time and resources on the implementation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Gilbert Green
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR INNOVATION
Assignment : Reflection
Gilbert Green
THE CHALLENGE
First of all : Flare it ’s a digital , Do It Yourself , platform for events , specialized
in attendee registration , ticket selling and access control . Somehow we are
working on a solution for event promoter ’s so that they do n’t have to depend
on the aggressive , monopolic , expensive practices of Ticketmaster and the
Live - nation emporium for live events . That context being said , we have never had a solution for reserved seating in
the platform . The market it ’s working for our business model in the general
access events , but for reserved seating , we do not have a specialized
solution . The big challenge here , is to find a solution inside SHEIN , that
benefits both : event promoter / venues administrator , and event attendees ,
and how to incorporate a sophisticated tool like mapping venues , into a user
friendly platform like SHEIN . The Research methodology it ’s based on 3 topics : 1.- Our Know How : Provided by our team . We need a way to give the
customer ( promoter ) , a better way to manage their seating , through easy to
use , and map venues , do it yourself . 2.- What ’s on the Market : In the mexican market we have 3 main
competitors : Ticketmaster , Superboletos and e - ticket . None of them provide a
Do It Yourself solution for venue management + seating . 3.- What the Customer Needs : Through observation , we noticed , that the
main problem for seating events , without reserved seating , was the actual
management on event day . Attendee experience . So , we needed to find a solution that helps the promoter sell reserved seating ,
so that they can actually manage live their event for better decision making on
event day , ergo , a better experience for the attendee .
SELECTION
The tool selected , was visualization , which is getting the idea from nowhere to
somewhere . Make an idea tangible and concrete , through telling a visual
story , drawing a picture , taking a photo . Something that will get our minds in
the same path , since ideas can get lost in translation . APPLICATION
Based on the research previously done , we needed to get a clear view of what
we were targeting on product development for a solution like that , specially ,
since developing a tool like reserved seating , may take a while . So , through
different ways of getting ideas into boards , papers and napkins , we finally
came to a conclusion , that the part in which we should spend our time , was in
the integration of the tool , so that it would n’t interfeer with the user
experience , more than developing the tool itself . Here ’s a mapping of the
process we draw :
For Zoom : Here If we could find someone that has already the tool developed , with some
basic specs , that could meet an MVP for our customer ’s needs , we would n’t
need to waste valuable time . Sounds crazy , well it actually worked : Seats.io INSIGHT
So , Mapping the process of the customer , and evolving that process , into the
platform cycle , we realized that we could actually for some other platform ,
rather than develop the ourselves , and that way , we could focus on delivering
value to the customer through a better DIY experience . APPROACH
More than thinking of the next project , I am still working on this project , and
I ’m going to apply the learning launch tool . I ’m implementing some fast tests
according to a couple of hypothesis on the tool development . First testing directly on seats io , by asking a couple of customers to map their
own venue , before implementing it in SHEIN . Then , if the tool proves itself
useful , and easy to use , we ’ll get involved with customer ’s event day
management to see the best flow that we can follow in the implementation of
the reserved seating administration tool , linked to seats.io . This way we ’ll be
noticing loopholes in the customer ’s living process the day of the event . As
well as we ’ll be saving time and resources on the implementation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Gilbert Green"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10859 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Loyalty Program - Learning Launch
Challenge I work for a large retailer. We decided to implement and roll out a new loyalty program. Based on a deep understanding of customer needs, this program was designed to reduce the customer fear of buying today only to see the product be marked down in price later on. The loyalty program gives the customer “price protection” on their purchases by providing a credit back to the customer if their item is marked down within 45 days of their purchase. To roll out the program, we needed to deploy a new handheld device which allows store associates to enroll customers in the program and to register customer transactions for protection. We needed to educate both the associates and the customers on the details of the program and the mechanics of using the device . Selection Given the unknowns (customers and associates unfamiliar with both the program and the device), we decided to do a learning launch, initially rolling the program out to a small subset of our stores . Application Our aim was to test the initial version of the device and its software, as well as the initial rules of the program itself (was 45 days the right time frame for price protection, for example), and the overall customer acceptance of the program. We rolled the program out to ten of our stores . This involved creating the initial version of the device and all the associated marketing materials for the program and educating the associates on the program rules and how to use the device . Insight The learning launch allowed us to validate some of our hypotheses and also identify several problems in our initial program design and device capabilities, with minimal risk since it was only rolled out in a small number of our stores. We saw that our foundational hypothesis, that the program promise (price protection) was extremely popular with customers. We learned that this popularity had a side effect -- it gave associates something positive to discuss with the customers, giving them an “in” with which to engage the customer. This had a knock - on effect : our associates were more enthusiastic about their work, and the store environment was noticeably more energetic . Interestingly, we also learned that our software on the device was lacking a key feature : real - time reporting. The associates were very competitive, amongst themselves within a single store, and also between stores. This friendly competition drove greater new member signups and transactions registered in the program. We saw this behavior and quickly rolled out a new version of the software that allowed the individual associates to track their performance and that
of their store team versus the other associates and other stores. It added to the fun, energy , and engagement seen among the associates, and resulted in better service to their customers . We also learned that the program was “too rich”. In particular, the parameters of the program ( 45 day price protection and 365 day credit expiration) were too long, and as a result, despite customer enthusiasm, we could not deploy the program broadly across the full fleet of stores . Using the data we gathered during the learning launch, we were able to adjust those parameters to find a sweet spot of value to the customer and financial viability, though it was seen as a disappointment since customers felt they were losing part of their benefit . Approach The learning launch was absolutely the right tool for this scenario. It allowed us to learn several key insights in a safe, constrained environment. The decision to rollout across the ten stores was also a good one -- it was small enough to be manageable and limit risk, but large enough to bring out the competitiveness across the associates and between the stores. One change I would make in future is to anticipate a series of follow - on releases (perhaps every two weeks ) and be better prepared to make the adjustments on the fly. Another general learning is that it is always easier to make a customer offering “richer”, and more difficult to make it “stingier ” !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Loyalty Program - Learning Launch
Challenge I work for a large retailer. We decided to implement and roll out a new loyalty program. Based on a deep understanding of customer needs, this program was designed to reduce the customer fear of buying today only to see the product be marked down in price later on. The loyalty program gives the customer “price protection” on their purchases by providing a credit back to the customer if their item is marked down within 45 days of their purchase. To roll out the program, we needed to deploy a new handheld device which allows store associates to enroll customers in the program and to register customer transactions for protection. We needed to educate both the associates and the customers on the details of the program and the mechanics of using the device . Selection Given the unknowns (customers and associates unfamiliar with both the program and the device), we decided to do a learning launch, initially rolling the program out to a small subset of our stores . Application Our aim was to test the initial version of the device and its software, as well as the initial rules of the program itself (was 45 days the right time frame for price protection, for example), and the overall customer acceptance of the program. We rolled the program out to ten of our stores . This involved creating the initial version of the device and all the associated marketing materials for the program and educating the associates on the program rules and how to use the device . Insight The learning launch allowed us to validate some of our hypotheses and also identify several problems in our initial program design and device capabilities, with minimal risk since it was only rolled out in a small number of our stores. We saw that our foundational hypothesis, that the program promise (price protection) was extremely popular with customers. We learned that this popularity had a side effect -- it gave associates something positive to discuss with the customers, giving them an “in” with which to engage the customer. This had a knock - on effect : our associates were more enthusiastic about their work, and the store environment was noticeably more energetic . Interestingly, we also learned that our software on the device was lacking a key feature : real - time reporting. The associates were very competitive, amongst themselves within a single store, and also between stores. This friendly competition drove greater new member signups and transactions registered in the program. We saw this behavior and quickly rolled out a new version of the software that allowed the individual associates to track their performance and that
of their store team versus the other associates and other stores. It added to the fun, energy , and engagement seen among the associates, and resulted in better service to their customers . We also learned that the program was “too rich”. In particular, the parameters of the program ( 45 day price protection and 365 day credit expiration) were too long, and as a result, despite customer enthusiasm, we could not deploy the program broadly across the full fleet of stores . Using the data we gathered during the learning launch, we were able to adjust those parameters to find a sweet spot of value to the customer and financial viability, though it was seen as a disappointment since customers felt they were losing part of their benefit . Approach The learning launch was absolutely the right tool for this scenario. It allowed us to learn several key insights in a safe, constrained environment. The decision to rollout across the ten stores was also a good one -- it was small enough to be manageable and limit risk, but large enough to bring out the competitiveness across the associates and between the stores. One change I would make in future is to anticipate a series of follow - on releases (perhaps every two weeks ) and be better prepared to make the adjustments on the fly. Another general learning is that it is always easier to make a customer offering “richer”, and more difficult to make it “stingier ” !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19042 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
The tool of storytelling is the tool of communicating new ideas or product development ,
storytelling can even be used to inspired young to senior individuals . Our peers can connect
through storytelling in a sense of opening up and creating a conversation it can be innovative
ideas , personal experience or a story they heard when these individuals was a child that still
empowers him / her as young adults . Working with seniors or interacting with any seniors outside
work can lead to storytelling where these seniors would feel vulnerable to open up to the
younger generations about their past experience or the current situation , they are in because of
past experience .
This story can now assist the younger individual to picture themselves and aligned the story or
the feedback to their goals , I would generally use this technique to wow my colleagues which
can lead to creating a cause for the idea or to potentially assist my colleagues in solving a
problem that is troublesome . However , storytelling can lead to a person feeling unsure or
uncertain of the next step they should align or take if questions are not being answered by the
person . A person who shares their story must be captivating since people would listen to the
message or advice regardless of the intent of the story and provide empowerment , motivation or
inspiration to those who are listening .
Application
Recently , I have told my teammates a story by implementing storytelling . In assisting my
colleagues in a group project where we had to establish a business plan for a startup business , I
was trying to explain the fundamental of starting a project by establishing who would take the
lead on the project and everyone would need to communicate with each other if they happen to
get stuck on the given task . Even talking about my past experience with these types of projects
on how I would be the one to take up the slack in finished the project by myself since the
teammates I also get paired with never seemed to have an interest , or they would never come
to an agreement on who would complete the different tasks to complete the project or even
argue over minor bumps along the way of finishing the projects . One of the colleague 's brought
up a past experience of having a failed business due to not planning properly enough to achieve
his goals within his business .
I further went on to relate a story of business planning of a good friend who had open a
business , where she purchased different products of makeup wholesale and would sell these
products back to her customers retail , her business was full of ideas per her plans she made
before opening where after achieving a certain amount of customers she would expand her
business and purchase more products of different brands . Eventually , she did not have enough
funds to manage her business due to her mishap of managing the business and came to me for
assistance in managing her small business , we tried using a different technique such as SWOT
and PESTLE to examine the environment of her business and what was affecting the business ,
I also advise her to look through her financial to notice where investments can be allocated but
she was n’t patient enough and opted for a friend to buy half of her business .
Not too long after they both did not agree or predicted the same achievement for the business
due to different mindsets and both had a different target set for this small business and ended
up failing .
Insight & Approach
By opening up about my friends ' story really made a difference to my teammates , this jolting
story caused my colleagues to re - evaluate the steps they both wanted to take when it came to
business planning . The fear of having a failing business plan resulted in both my teammates
conducting external and internal analyzes on the environment to confirm that this sector was the
right one and what threats or strength we had against the competitors . Having done all these
analyzes we had determined the results and began on making plans on the methods that should
be used to attain the goals , financial projections , organization background and most importantly
the goal to be obtained .
Storytelling improved our communication and allowed each teammate to have a conversation or
expressed their opinion on what we should include in the project . It also demonstrated before
starting a business we need to choose a sector and apply different tools to analyze the
environment around the business to determine potential threats , weakness or the environmental
factor affecting the business and while exploring these factors we can decide if it is the right
sector to start our business .
Since discovering storytelling has such a positive impact on our peers or even individuals I
interacted with daily , I have decided to prepare myself and listen to other people and assist
them with a story that I have heard or a story of my past experience since it can create value to
someone and even resolve problems .
Because of storytelling , I am now able to have more disruptive ideas for my business and it has
become a strong point for me by listening and communicating to people around me such as
seniors and adults .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
The tool of storytelling is the tool of communicating new ideas or product development ,
storytelling can even be used to inspired young to senior individuals . Our peers can connect
through storytelling in a sense of opening up and creating a conversation it can be innovative
ideas , personal experience or a story they heard when these individuals was a child that still
empowers him / her as young adults . Working with seniors or interacting with any seniors outside
work can lead to storytelling where these seniors would feel vulnerable to open up to the
younger generations about their past experience or the current situation , they are in because of
past experience .
This story can now assist the younger individual to picture themselves and aligned the story or
the feedback to their goals , I would generally use this technique to wow my colleagues which
can lead to creating a cause for the idea or to potentially assist my colleagues in solving a
problem that is troublesome . However , storytelling can lead to a person feeling unsure or
uncertain of the next step they should align or take if questions are not being answered by the
person . A person who shares their story must be captivating since people would listen to the
message or advice regardless of the intent of the story and provide empowerment , motivation or
inspiration to those who are listening .
Application
Recently , I have told my teammates a story by implementing storytelling . In assisting my
colleagues in a group project where we had to establish a business plan for a startup business , I
was trying to explain the fundamental of starting a project by establishing who would take the
lead on the project and everyone would need to communicate with each other if they happen to
get stuck on the given task . Even talking about my past experience with these types of projects
on how I would be the one to take up the slack in finished the project by myself since the
teammates I also get paired with never seemed to have an interest , or they would never come
to an agreement on who would complete the different tasks to complete the project or even
argue over minor bumps along the way of finishing the projects . One of the colleague 's brought
up a past experience of having a failed business due to not planning properly enough to achieve
his goals within his business .
I further went on to relate a story of business planning of a good friend who had open a
business , where she purchased different products of makeup wholesale and would sell these
products back to her customers retail , her business was full of ideas per her plans she made
before opening where after achieving a certain amount of customers she would expand her
business and purchase more products of different brands . Eventually , she did not have enough
funds to manage her business due to her mishap of managing the business and came to me for
assistance in managing her small business , we tried using a different technique such as SWOT
and PESTLE to examine the environment of her business and what was affecting the business ,
I also advise her to look through her financial to notice where investments can be allocated but
she was n’t patient enough and opted for a friend to buy half of her business .
Not too long after they both did not agree or predicted the same achievement for the business
due to different mindsets and both had a different target set for this small business and ended
up failing .
Insight & Approach
By opening up about my friends ' story really made a difference to my teammates , this jolting
story caused my colleagues to re - evaluate the steps they both wanted to take when it came to
business planning . The fear of having a failing business plan resulted in both my teammates
conducting external and internal analyzes on the environment to confirm that this sector was the
right one and what threats or strength we had against the competitors . Having done all these
analyzes we had determined the results and began on making plans on the methods that should
be used to attain the goals , financial projections , organization background and most importantly
the goal to be obtained .
Storytelling improved our communication and allowed each teammate to have a conversation or
expressed their opinion on what we should include in the project . It also demonstrated before
starting a business we need to choose a sector and apply different tools to analyze the
environment around the business to determine potential threats , weakness or the environmental
factor affecting the business and while exploring these factors we can decide if it is the right
sector to start our business .
Since discovering storytelling has such a positive impact on our peers or even individuals I
interacted with daily , I have decided to prepare myself and listen to other people and assist
them with a story that I have heard or a story of my past experience since it can create value to
someone and even resolve problems .
Because of storytelling , I am now able to have more disruptive ideas for my business and it has
become a strong point for me by listening and communicating to people around me such as
seniors and adults .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20655 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - learning
launch
Challenge
The company which I am working for does safety inspection and I work there as a
Innovation- and Project manager . Our main challenge is to find a way departments work
together .. Even when they have different scopes . I would like to use one of our project to
make this issue clear . The technical department did n’t have enough employees to manage the
dally tasks . To be able to improve their processes it was necessary to involve 3 different
departments .
Application
The technical department invited the sales and IT department plus the back office to
the first learning launch . The technical employees wrote down all the trouble there were
facing to give a insight view . After that they showed them the optimal workflow plus the time
a employee needed to go through that workflow . The optimal workflow was already in use for
a couple of customers . Right next to it we positioned the workflow which was very difficult
and time consuming . This was an eye opener because they were able to see the issues right a
away plus it took 30min . longer than the optimal workflow . for each customer . The market
analysis show them many opportunities for future costumers . They realized optimizing was
the only option they had to safe time and be able to serve costumers . All department
committed working together to solve this issue .
At the second learning launch everyone came back with the information how many
hours they could spent on this project and when they where able to start . The result of
comparing both workflows was connecting costumers to a portal plus connecting the software
LEARNING LAUNCH � 1
together to print the invoices automatically and the help of the back office to do the Quality
check that would help us to safe the 30min .. We calculated how many hours were needed to
made this possible . Also we checked the turnover for each costumer . That made clear the
technical department had to focus on customer with high turnover because it was very time
consuming to fulfill the requirements . The IT , Sales and Back - office agreed to make this
possible within 3 month .
Approach
The learning launch tool is a very powerful tool for us because it is mindset changing
and bonds departments together . Once we made the difficulties visual and try to figure out
how to solve the problem , how much time we have to invest and worked step by step together
to solve the problem . Everyone did n’t need to be convicted anymore .
LEARNING LAUNCH � 2
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - learning
launch
Challenge
The company which I am working for does safety inspection and I work there as a
Innovation- and Project manager . Our main challenge is to find a way departments work
together .. Even when they have different scopes . I would like to use one of our project to
make this issue clear . The technical department did n’t have enough employees to manage the
dally tasks . To be able to improve their processes it was necessary to involve 3 different
departments .
Application
The technical department invited the sales and IT department plus the back office to
the first learning launch . The technical employees wrote down all the trouble there were
facing to give a insight view . After that they showed them the optimal workflow plus the time
a employee needed to go through that workflow . The optimal workflow was already in use for
a couple of customers . Right next to it we positioned the workflow which was very difficult
and time consuming . This was an eye opener because they were able to see the issues right a
away plus it took 30min . longer than the optimal workflow . for each customer . The market
analysis show them many opportunities for future costumers . They realized optimizing was
the only option they had to safe time and be able to serve costumers . All department
committed working together to solve this issue .
At the second learning launch everyone came back with the information how many
hours they could spent on this project and when they where able to start . The result of
comparing both workflows was connecting costumers to a portal plus connecting the software
LEARNING LAUNCH � 1
together to print the invoices automatically and the help of the back office to do the Quality
check that would help us to safe the 30min .. We calculated how many hours were needed to
made this possible . Also we checked the turnover for each costumer . That made clear the
technical department had to focus on customer with high turnover because it was very time
consuming to fulfill the requirements . The IT , Sales and Back - office agreed to make this
possible within 3 month .
Approach
The learning launch tool is a very powerful tool for us because it is mindset changing
and bonds departments together . Once we made the difficulties visual and try to figure out
how to solve the problem , how much time we have to invest and worked step by step together
to solve the problem . Everyone did n’t need to be convicted anymore .
LEARNING LAUNCH � 2
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18011 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Modernizing customer relations in a Pharma company by
using Visualization approach
Selection :
The tool I used was the Visual Thinking , to achieve a shared understanding of situation or problem among a varied group of contributors before attempting to identify and define possible solutions to the problem .
Challenge :
I use this approach often with our customers , who are private organizations working to apply technology innovations to modernize conveyance or delivery of their services to their customer , which may be inhabitants , industries , and entrepreneurs . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , limitations , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Straw man strategy :
Application :
Started the process by creating conception of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials and other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
I will use the concept to “ front - stage / back - stage ” from one of the previous research book , and this approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Suppliers , Contractors , labor unions , sponsorship groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I have divided the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
Questionnaire :
S. No Question Insight
1 What key elements are missing from the graphic ?
What would you change about the graphic to make it more accurately reflect your problem space ?
What key insights do you have about the relationships between the entities in your problem space ?
I gave them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
Approach : The representation gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Modernizing customer relations in a Pharma company by
using Visualization approach
Selection :
The tool I used was the Visual Thinking , to achieve a shared understanding of situation or problem among a varied group of contributors before attempting to identify and define possible solutions to the problem .
Challenge :
I use this approach often with our customers , who are private organizations working to apply technology innovations to modernize conveyance or delivery of their services to their customer , which may be inhabitants , industries , and entrepreneurs . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , limitations , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Straw man strategy :
Application :
Started the process by creating conception of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials and other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
I will use the concept to “ front - stage / back - stage ” from one of the previous research book , and this approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Suppliers , Contractors , labor unions , sponsorship groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I have divided the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
Questionnaire :
S. No Question Insight
1 What key elements are missing from the graphic ?
What would you change about the graphic to make it more accurately reflect your problem space ?
What key insights do you have about the relationships between the entities in your problem space ?
I gave them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
Approach : The representation gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17536 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge :
Our challenge was to implement alternatives to payment for troubled clients , affected by the pandemic . We launched an alternative called “ Novations ” , that allowed the reduction of the quota that customers had to pay monthly through a tome - limit . Our aim was to relieve the client´s cash flow to make payment in a timely manner with their new income level . We only had 2 % effectiveness in accepting the alternative .
Selection :
I select Learning Launch tool since we usually take our individual perception . We are pushy and believe that out ideas are the best , without subjecting them to the necessary validation . Furthermore , we fall into the mistake of believing that the right solution for a few clients can be generalized for all and we do not seek further .
We are short - sighted and we want to implement quickly without reaching the bottom of their needs , we do not see the essential . We solved too quickly without understanding , that increases our risk of failure . We don´t solve the inarticulate need of customers who realize that they don´t get what they expect , they lose their trust and leave .
Application :
We made a big mistake . We don´t apply Learning Launch before we launch the alternative . We did not validate customers if the alternative was good for them , if it was easy and if it was to settle in the current situation , for this reason , we had very low effectiveness and we did not help out customers that was our main challenge .
We´re looking reactively . We called several clients , who had not accepted the alternative , identifying the causes of their rejection . We choose clients with different levels of income , with critical , average and low affections , with different products and deadlines . We found out that they did not understand the benefits of the alternative , and not everyone had the same problem . Some of them were not seeking to increase their deadlines , preferred discounts for the full payment of their obligation . Other clients , they required longer deadlines to which we offered and others wanted to pay with the guarantee , because they had no income .
We must always Launch Learning before we implement our initiatives . This tool allows us to validate , with our clients , if our ideas are good and that the solution you are experiencing satisfies their needs and generates values .
Learning Launch helps us eliminate the mistakes we usually make :
• Suppose about the unknown ( to guess )
• Confirmation bias
• Data Quality ( less quantity )
• Individual thinking
• Waste of time and Money
• Don´t look what´s important
Insight :
We are often afraid of lose with our proposed initiatives , but Learning Launch allows us to learn more from our clients and their needs . If we learn new things , we won´t fail . This is already a big profit . It´s about feeling and living the process of discovering , rather than getting a goal .
If you can identify that the solution you are expecting satisfies the pressing need of customers , not only will they buy solutions but become the best sellers of your products or services , achieving their loyalty and preference through an emotional connection , making them feel unique .
Approach :
If we had applied Learning Launch , before we launched the payment alternative , we would have realized that customers didn´t understand their benefits . It involved a lot of operational activity and difficulty in making the payment . In addition , we would have understood that each client had a different situation than a care and a solution that would be in line with their particular need . We would have taken different alternatives according to customer affecting and preferences .
For the next initiatives , we will use Launch Learning tool to test our ideas , to learn , improve , or if we need to file those that don not work under the current conditions . I have a genuine interest in the needs of my clients , to know them and to understand if we are satisfying their needs to achieve their loyalty and preference an by this way get value for everyone .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge :
Our challenge was to implement alternatives to payment for troubled clients , affected by the pandemic . We launched an alternative called “ Novations ” , that allowed the reduction of the quota that customers had to pay monthly through a tome - limit . Our aim was to relieve the client´s cash flow to make payment in a timely manner with their new income level . We only had 2 % effectiveness in accepting the alternative .
Selection :
I select Learning Launch tool since we usually take our individual perception . We are pushy and believe that out ideas are the best , without subjecting them to the necessary validation . Furthermore , we fall into the mistake of believing that the right solution for a few clients can be generalized for all and we do not seek further .
We are short - sighted and we want to implement quickly without reaching the bottom of their needs , we do not see the essential . We solved too quickly without understanding , that increases our risk of failure . We don´t solve the inarticulate need of customers who realize that they don´t get what they expect , they lose their trust and leave .
Application :
We made a big mistake . We don´t apply Learning Launch before we launch the alternative . We did not validate customers if the alternative was good for them , if it was easy and if it was to settle in the current situation , for this reason , we had very low effectiveness and we did not help out customers that was our main challenge .
We´re looking reactively . We called several clients , who had not accepted the alternative , identifying the causes of their rejection . We choose clients with different levels of income , with critical , average and low affections , with different products and deadlines . We found out that they did not understand the benefits of the alternative , and not everyone had the same problem . Some of them were not seeking to increase their deadlines , preferred discounts for the full payment of their obligation . Other clients , they required longer deadlines to which we offered and others wanted to pay with the guarantee , because they had no income .
We must always Launch Learning before we implement our initiatives . This tool allows us to validate , with our clients , if our ideas are good and that the solution you are experiencing satisfies their needs and generates values .
Learning Launch helps us eliminate the mistakes we usually make :
• Suppose about the unknown ( to guess )
• Confirmation bias
• Data Quality ( less quantity )
• Individual thinking
• Waste of time and Money
• Don´t look what´s important
Insight :
We are often afraid of lose with our proposed initiatives , but Learning Launch allows us to learn more from our clients and their needs . If we learn new things , we won´t fail . This is already a big profit . It´s about feeling and living the process of discovering , rather than getting a goal .
If you can identify that the solution you are expecting satisfies the pressing need of customers , not only will they buy solutions but become the best sellers of your products or services , achieving their loyalty and preference through an emotional connection , making them feel unique .
Approach :
If we had applied Learning Launch , before we launched the payment alternative , we would have realized that customers didn´t understand their benefits . It involved a lot of operational activity and difficulty in making the payment . In addition , we would have understood that each client had a different situation than a care and a solution that would be in line with their particular need . We would have taken different alternatives according to customer affecting and preferences .
For the next initiatives , we will use Launch Learning tool to test our ideas , to learn , improve , or if we need to file those that don not work under the current conditions . I have a genuine interest in the needs of my clients , to know them and to understand if we are satisfying their needs to achieve their loyalty and preference an by this way get value for everyone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16102 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking
Reflection – Visualization
Challenge & Selection
The main instrument I utilized was the device of Visualization , or Visual Thinking , to accomplish a mutual comprehension of an issue space among a different gathering of partners before endeavoring to distinguish and characterize conceivable answers for the issue . I utilize this methodology regularly with our clients , who are government offices attempting to apply innovation advancements to modernize their main goal or the conveyance of their administrations to their client , which might be U.S. natives , organizations , and non - subjects . I have utilized the method of utilizing a straw man representation of an issue area with an arrangement of inquiries or prompts for discourse to permit a different gathering of partners to gain from one another during the time spent characterizing the extension , limits , key components , and connections between components to consider when distinguishing torment focuses and open doors for changes or arrangements .
Application
I begin the procedure by making a straw man realistic of the issue space . To build up the straw man realistic , I will draw from any current material accessible to comprehend the earth . The current material might be operational or procedural archives , preparing materials , showcasing materials , GAO or other examining reports . In the event that materials are not accessible , then I direct casual meetings with one- three of the partners who serve as my principle purposes of contact on the activity .
On the off chance that proper to the circumstance , I will obtain the idea to " front - stage / back - stage " from revious examine , and talked about in David Gray 's book , " The Connected Company " . The front- stage / back - stage approach strengthens the thought that each administration – even an inward administration – has clients with whom the administration supplier collaborates and interior procedures that empower the association to give the administration . The format I frequently begin with additionally has a segment on the left to recognize Partners and Value Chain Providers and a segment on the privilege to distinguish Oversight Organizations , for example , Congress , GAO , worker 's parties , support bunches , and different substances that might add limitations to how the association works . The straw man realistic is straightforward , utilizing basic shapes and symbols accessible in Visio or on the Internet . On the off chance that the front - stage / back - stage view does n't work , then I will make an alternate sort of visual , either taking into account an abnormal state process stream with swim paths for various partners , or another configuration .
For the movement , I will partition the partners into gatherings of 5 - 6 members each speaking to an alternate association or zone of hobby . Every gathering gets a notice size duplicate of the straw man realistic that they can compose on straightforwardly , or use sticky notes to make remarks . I give them two - three inquiries to reply , for example ,
What key components are absent from the realistic ?
What might you change about the realistic to make it all the more precisely mirror your issue space ?
What key bits of knowledge do you have about the connections between the elements in your issue space ?
I give them around 20 minutes to talk about the inquiries and imprint up the realistic . At that point I have every gathering report out on their responses to those three inquiries while indicating the imprint ups on their publication . As every gathering reports out , I record shared traits in the bits of knowledge of every gathering , and afterward extra experiences that originate from the gathering examination on an extra duplicate of the realistic . After the session , I digitize every gathering 's notice as an ancient rarity , make a perspective that consolidates the mutual and new experiences from the gathering exchange , and afterward make a reconsidered realistic that fuses their criticism and proposed changes that they consented to as a gathering .
Insight & Approach
What I have gained from leading this activity with a few gatherings is that while the realistic particularly the modified realistic that fuses their criticism – is vital for strengthening their comprehension of the issue they are attempting to tackle , the more significant part of the movement is the mutual bits of knowledge and shared discovering that happens while they are attempting to characterize their issue space . The realistic gives the assorted gathering of partners a point of convergence for dialog that permits them to share their viewpoints and form bits of knowledge into potential underlying drivers of their issues . While they could make the realistic from a clear slate in a community oriented way , beginning with a straw man kicks off the discussion for them . They can rapidly recognize where they are in the realistic – or on the off chance that they are missing – and can all the more rapidly increase new bits of knowledge about connections between key elements as opposed to requiring some serious energy to distinguish them . They can likewise distinguish variables in the issue space – that is , it helps them to recognize what they do n't have a clue , in what ranges they have to get data or information to give the qualities to the variables .
I found that the most important angle is the mutual experiences and learning , next time I would utilize the perception action as a beginning stage for a progression of outline intuition exercises . At that point the changed realistic that joins their consolidated input can serve as a source of perspective instrument all through the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking
Reflection – Visualization
Challenge & Selection
The main instrument I utilized was the device of Visualization , or Visual Thinking , to accomplish a mutual comprehension of an issue space among a different gathering of partners before endeavoring to distinguish and characterize conceivable answers for the issue . I utilize this methodology regularly with our clients , who are government offices attempting to apply innovation advancements to modernize their main goal or the conveyance of their administrations to their client , which might be U.S. natives , organizations , and non - subjects . I have utilized the method of utilizing a straw man representation of an issue area with an arrangement of inquiries or prompts for discourse to permit a different gathering of partners to gain from one another during the time spent characterizing the extension , limits , key components , and connections between components to consider when distinguishing torment focuses and open doors for changes or arrangements .
Application
I begin the procedure by making a straw man realistic of the issue space . To build up the straw man realistic , I will draw from any current material accessible to comprehend the earth . The current material might be operational or procedural archives , preparing materials , showcasing materials , GAO or other examining reports . In the event that materials are not accessible , then I direct casual meetings with one- three of the partners who serve as my principle purposes of contact on the activity .
On the off chance that proper to the circumstance , I will obtain the idea to " front - stage / back - stage " from revious examine , and talked about in David Gray 's book , " The Connected Company " . The front- stage / back - stage approach strengthens the thought that each administration – even an inward administration – has clients with whom the administration supplier collaborates and interior procedures that empower the association to give the administration . The format I frequently begin with additionally has a segment on the left to recognize Partners and Value Chain Providers and a segment on the privilege to distinguish Oversight Organizations , for example , Congress , GAO , worker 's parties , support bunches , and different substances that might add limitations to how the association works . The straw man realistic is straightforward , utilizing basic shapes and symbols accessible in Visio or on the Internet . On the off chance that the front - stage / back - stage view does n't work , then I will make an alternate sort of visual , either taking into account an abnormal state process stream with swim paths for various partners , or another configuration .
For the movement , I will partition the partners into gatherings of 5 - 6 members each speaking to an alternate association or zone of hobby . Every gathering gets a notice size duplicate of the straw man realistic that they can compose on straightforwardly , or use sticky notes to make remarks . I give them two - three inquiries to reply , for example ,
What key components are absent from the realistic ?
What might you change about the realistic to make it all the more precisely mirror your issue space ?
What key bits of knowledge do you have about the connections between the elements in your issue space ?
I give them around 20 minutes to talk about the inquiries and imprint up the realistic . At that point I have every gathering report out on their responses to those three inquiries while indicating the imprint ups on their publication . As every gathering reports out , I record shared traits in the bits of knowledge of every gathering , and afterward extra experiences that originate from the gathering examination on an extra duplicate of the realistic . After the session , I digitize every gathering 's notice as an ancient rarity , make a perspective that consolidates the mutual and new experiences from the gathering exchange , and afterward make a reconsidered realistic that fuses their criticism and proposed changes that they consented to as a gathering .
Insight & Approach
What I have gained from leading this activity with a few gatherings is that while the realistic particularly the modified realistic that fuses their criticism – is vital for strengthening their comprehension of the issue they are attempting to tackle , the more significant part of the movement is the mutual bits of knowledge and shared discovering that happens while they are attempting to characterize their issue space . The realistic gives the assorted gathering of partners a point of convergence for dialog that permits them to share their viewpoints and form bits of knowledge into potential underlying drivers of their issues . While they could make the realistic from a clear slate in a community oriented way , beginning with a straw man kicks off the discussion for them . They can rapidly recognize where they are in the realistic – or on the off chance that they are missing – and can all the more rapidly increase new bits of knowledge about connections between key elements as opposed to requiring some serious energy to distinguish them . They can likewise distinguish variables in the issue space – that is , it helps them to recognize what they do n't have a clue , in what ranges they have to get data or information to give the qualities to the variables .
I found that the most important angle is the mutual experiences and learning , next time I would utilize the perception action as a beginning stage for a progression of outline intuition exercises . At that point the changed realistic that joins their consolidated input can serve as a source of perspective instrument all through the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15810 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling Reflection
Challenge & Selection
In my line of work innovation has always been around , sometimes being clear as water others as blurry and ambiguous as it can be . Storytelling has proven to be such and effective way to let people know the whole “ reason why ” behind my thoughts and process , a way to transmit messages and evoque passion across the team . Along with other tools . It makes a great combination with the visualization tool and helps me not only explain better , but to keep my audience engage with the message .
Since I work on communications , storytelling is an essential asset of our everyday work , from creating internal pitches to selling those ideas to our clients , always from the consumer perspective , like Andre Martin said the story it ’s for the audience for them to understand and be familiar .
Application
It ’s funny cause I have n’t though much about it until now , it 's always been kind of natural the process of telling stories . What it do changes it ’s the information behind those stories , on our work we take the time to analyze our audience , using several tools , knowing where they are , how do they connect to each other , in what time , through what devices , in which formats , we ask these questions and more in order to be closer and get a better message . I call these to “ humanize the message ” and to create more human brands , I tend to base these terms in two principles “ Closeness & Relevance ” , the first one knowing the behavior of our audience and the second one giving them answers to the questions or needs they are looking for , based on empathy , which usually creates a smooth narrative path for us to deliver a good story .
From that point when we get those insights and needs we tend to create inner checkpoints so we can discuss if the message is clear , so we can fine tuning until we consider is adequate .
Insight
The most important insight gained based on this tool it ’s the reaction of the audience , to get feedback and watch closely how do they feel , how do they get or interpret our message , do they get it fully ? or do we need to pay more attention , does it creates emotions ? . One of my dearest industry friends always said that our work has to provoke either a good feeling or a bad one , but nothings worse than a boring and unnoticed message or in this case a story .
Knowing or getting the reaction of the audiences is one of the greatest key to improve and/or keep working on what we are trying to deliver .
Approach
One of the things I most definitively going to try more often is combining mind mapping with story telling , mind mapping has always been a way to channel not only my thoughts but the opinions , channels and insights of the people around me . For me it 's a visual and practical way to let people know the paths and how they are connected . Kind of taking a step back to see the whole picture .
With this on mind and based on my personal line of work , not always people across the organization understand easily a mind map because of its sometimes complexity or technicality . Combining both tools will help me get them to understand these “ whole picture ” concept to let people know how each of the steps its relevant and plays a decisive role toward the collective goal .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling Reflection
Challenge & Selection
In my line of work innovation has always been around , sometimes being clear as water others as blurry and ambiguous as it can be . Storytelling has proven to be such and effective way to let people know the whole “ reason why ” behind my thoughts and process , a way to transmit messages and evoque passion across the team . Along with other tools . It makes a great combination with the visualization tool and helps me not only explain better , but to keep my audience engage with the message .
Since I work on communications , storytelling is an essential asset of our everyday work , from creating internal pitches to selling those ideas to our clients , always from the consumer perspective , like Andre Martin said the story it ’s for the audience for them to understand and be familiar .
Application
It ’s funny cause I have n’t though much about it until now , it 's always been kind of natural the process of telling stories . What it do changes it ’s the information behind those stories , on our work we take the time to analyze our audience , using several tools , knowing where they are , how do they connect to each other , in what time , through what devices , in which formats , we ask these questions and more in order to be closer and get a better message . I call these to “ humanize the message ” and to create more human brands , I tend to base these terms in two principles “ Closeness & Relevance ” , the first one knowing the behavior of our audience and the second one giving them answers to the questions or needs they are looking for , based on empathy , which usually creates a smooth narrative path for us to deliver a good story .
From that point when we get those insights and needs we tend to create inner checkpoints so we can discuss if the message is clear , so we can fine tuning until we consider is adequate .
Insight
The most important insight gained based on this tool it ’s the reaction of the audience , to get feedback and watch closely how do they feel , how do they get or interpret our message , do they get it fully ? or do we need to pay more attention , does it creates emotions ? . One of my dearest industry friends always said that our work has to provoke either a good feeling or a bad one , but nothings worse than a boring and unnoticed message or in this case a story .
Knowing or getting the reaction of the audiences is one of the greatest key to improve and/or keep working on what we are trying to deliver .
Approach
One of the things I most definitively going to try more often is combining mind mapping with story telling , mind mapping has always been a way to channel not only my thoughts but the opinions , channels and insights of the people around me . For me it 's a visual and practical way to let people know the paths and how they are connected . Kind of taking a step back to see the whole picture .
With this on mind and based on my personal line of work , not always people across the organization understand easily a mind map because of its sometimes complexity or technicality . Combining both tools will help me get them to understand these “ whole picture ” concept to let people know how each of the steps its relevant and plays a decisive role toward the collective goal .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13511 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Once upon a time there was a young man born to a white mother and a black father . Raised by his mother in on modest conditions , he dreamed of studying at one of the largest American universities . AT a force of hope and of work , in a country which gives a chance to the daring , he was admitted to Harvard . You will tell me that I like to tell myself good stories before going to bed , but that the reality is cruel . You will tell me that " once upon a time " is no longer used in today 's world . And yet the man I ’m talking about is n’t my imagination . It is not an abstract example . This man , I know him , and I hope you know him too , because this man was brought up in highest office in our country . This man today is President of the United States from America . His name is Barack Obama
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Once upon a time there was a young man born to a white mother and a black father . Raised by his mother in on modest conditions , he dreamed of studying at one of the largest American universities . AT a force of hope and of work , in a country which gives a chance to the daring , he was admitted to Harvard . You will tell me that I like to tell myself good stories before going to bed , but that the reality is cruel . You will tell me that " once upon a time " is no longer used in today 's world . And yet the man I ’m talking about is n’t my imagination . It is not an abstract example . This man , I know him , and I hope you know him too , because this man was brought up in highest office in our country . This man today is President of the United States from America . His name is Barack Obama
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17118 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge & Selection
The tool I selected was the visualization . Visualization is the conscious use of images in our work process , with the intention of bringing an idea to life , in addition to helping to simplify the concept , and for the team to understand and assume it to work on it collaboratively . Ultimately , it also serves to create a story that guides us in our work and generates enthusiasm for the innovative idea . It pushes us to expand the use of oral or written language , to go beyond words and to unlock the most creative part of our brain , something we do not use so often , especially the managerial class .
I use this tool often in the company where I´m doing my psychological practices because each week groups of young people enter to work in operational areas and require training that until a while ago was too boring , causing people to tire quickly and pay no attention because it was too much theory .
Application
As a very practical tool , visualization has allowed the company to develop a different methodology to train new young people entering , allowing to offer a creative way of training in which they learn about the company but also begin to understand what the role they will be play .
Before implementing this useful tool in the training of new employees , the company had identified as a problem the way in which its new employees were being trained because they were demotivated during this induction time and did not enter with a clear thought about what that they should do in their daily work so they realized that they had to implement design thinking in this part of the training and they chose visualization as a fundamental tool .
As a psychology practitioner , I must take charge of these trainings every day and teach young people in a creative way , giving them infographics , videos and comic stories on a board so that they know the company and so that they know what the role they will play . Likewise there are days when they are given a tour of the entire company and the area where they go to work and then they are asked to write on small colored papers what they liked the most about the tour , and then paste them on a board in front of everyone else and by groups create a story based on everything they observed and lived during the tour .
Insight & Approach
Thanks to the visualization tool it manages to capture all the ideas that arise , document the whole process through drawings , short texts and images , as well as streamline the communication processes between the different project actors , has allowed us as an organization to implement techniques that have undoubtedly improved the process , induction and training for young people .
We have currently surveyed many of them and we can show that they feel highly motivated during the induction process as well as in the role they play in the area . We observe that they are more creative , express their feelings and emotions more easily and also help us implement techniques to improve the company 's operational areas . Visualization is undoubtedly a highly effective tool that provides excellent results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge & Selection
The tool I selected was the visualization . Visualization is the conscious use of images in our work process , with the intention of bringing an idea to life , in addition to helping to simplify the concept , and for the team to understand and assume it to work on it collaboratively . Ultimately , it also serves to create a story that guides us in our work and generates enthusiasm for the innovative idea . It pushes us to expand the use of oral or written language , to go beyond words and to unlock the most creative part of our brain , something we do not use so often , especially the managerial class .
I use this tool often in the company where I´m doing my psychological practices because each week groups of young people enter to work in operational areas and require training that until a while ago was too boring , causing people to tire quickly and pay no attention because it was too much theory .
Application
As a very practical tool , visualization has allowed the company to develop a different methodology to train new young people entering , allowing to offer a creative way of training in which they learn about the company but also begin to understand what the role they will be play .
Before implementing this useful tool in the training of new employees , the company had identified as a problem the way in which its new employees were being trained because they were demotivated during this induction time and did not enter with a clear thought about what that they should do in their daily work so they realized that they had to implement design thinking in this part of the training and they chose visualization as a fundamental tool .
As a psychology practitioner , I must take charge of these trainings every day and teach young people in a creative way , giving them infographics , videos and comic stories on a board so that they know the company and so that they know what the role they will play . Likewise there are days when they are given a tour of the entire company and the area where they go to work and then they are asked to write on small colored papers what they liked the most about the tour , and then paste them on a board in front of everyone else and by groups create a story based on everything they observed and lived during the tour .
Insight & Approach
Thanks to the visualization tool it manages to capture all the ideas that arise , document the whole process through drawings , short texts and images , as well as streamline the communication processes between the different project actors , has allowed us as an organization to implement techniques that have undoubtedly improved the process , induction and training for young people .
We have currently surveyed many of them and we can show that they feel highly motivated during the induction process as well as in the role they play in the area . We observe that they are more creative , express their feelings and emotions more easily and also help us implement techniques to improve the company 's operational areas . Visualization is undoubtedly a highly effective tool that provides excellent results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19408 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Some years ago , I was working in academic research on a large research project , with industry and academic partners . The project added a semantic layer on top of business processes descriptions , where these enhanced ( semantic ) descriptions allowed for the automation or simplification of some tasks during the business process execution .
Challenge : I noticed it was a steep learning curve for the industry partners to learn and use these semantically annotated descriptions , because they had to learn a new modeling language and these descriptions quickly became very complex and very difficult to debug in a textual form . For example , a business process expert had to write a query as shown in “ Serialization of Query ” in figure 2 below .
Selection : In order to reduce the pain points of the industry partners , I decided to create a visual editor tool . The purpose of the visual editor was to simplify creating , updating and understanding semantic descriptions , without a lot of expertise in the underlying modeling language .
Application : I started with some concept sketches ( e.g. , fig . 1 ) , to get an initial idea of how a user would interact with the tool , and , after some refinements , I built the visual editor in fig . 2 .
Fig 1 . Concept sketches
Fig 2 . A screenshot of the tool I built
Insight : The visual editor was very well received by the industry partners . This tool was not in the original project scope , but it got included in SENTINEL ( a monitoring and management tool that was in the scope of the project ) . Visual editors reduce the learning curve , as well as the time needed to produce well formed and bug free content .
Approach : Concept sketches are a great way to do quick initial tests of your ideas , as well as deepen your understanding of what you need to build and how users will interact with the tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Some years ago , I was working in academic research on a large research project , with industry and academic partners . The project added a semantic layer on top of business processes descriptions , where these enhanced ( semantic ) descriptions allowed for the automation or simplification of some tasks during the business process execution .
Challenge : I noticed it was a steep learning curve for the industry partners to learn and use these semantically annotated descriptions , because they had to learn a new modeling language and these descriptions quickly became very complex and very difficult to debug in a textual form . For example , a business process expert had to write a query as shown in “ Serialization of Query ” in figure 2 below .
Selection : In order to reduce the pain points of the industry partners , I decided to create a visual editor tool . The purpose of the visual editor was to simplify creating , updating and understanding semantic descriptions , without a lot of expertise in the underlying modeling language .
Application : I started with some concept sketches ( e.g. , fig . 1 ) , to get an initial idea of how a user would interact with the tool , and , after some refinements , I built the visual editor in fig . 2 .
Fig 1 . Concept sketches
Fig 2 . A screenshot of the tool I built
Insight : The visual editor was very well received by the industry partners . This tool was not in the original project scope , but it got included in SENTINEL ( a monitoring and management tool that was in the scope of the project ) . Visual editors reduce the learning curve , as well as the time needed to produce well formed and bug free content .
Approach : Concept sketches are a great way to do quick initial tests of your ideas , as well as deepen your understanding of what you need to build and how users will interact with the tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12617 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
As a part of a college project I had to prepare the complete business model and plan for a company I envisioned . I decided to choose to start a company ( hypothetically ) which helped children with their careers and college education . As a child I felt very lost and felt like I did n’t have enough while making a choice of college and streams and therefore decided this was going to be my central idea . There were a lot of tasks to be accomplished and a lot of things to be considered for this endeavor and I decided to organize all this in a mind map
Selection :
I decided to use a mind map to help organize my thoughts .
A mind map is a diagram used to visually organize information . It is hierarchical and shows relationships among pieces of the whole and is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas .
I decided to use a mind map because it is effective in organizing ones thoughts .
Application
I made a mind map asking the different questions I needed to answer and possible solutions to those questions as shown below before I finalised on anything .
Insight
The mind map helped me make decisions about my project as well as organize my report well . After diligent research I decided to
• Adopt a parternship as a legal structure
• Look for angel investors
• Plan my start up costs
• Plan the number of employees
• Make a website
• Plan a complete cost sheet
Approach
the tool was very effective and helped me not only organize my thoughts but also was a kind of checklist for what I had to do . In the future I would use the mind map only but with certain modifications such as using colours so that it ’s better segregated and pictures so that it ’s more visually descriptive
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
As a part of a college project I had to prepare the complete business model and plan for a company I envisioned . I decided to choose to start a company ( hypothetically ) which helped children with their careers and college education . As a child I felt very lost and felt like I did n’t have enough while making a choice of college and streams and therefore decided this was going to be my central idea . There were a lot of tasks to be accomplished and a lot of things to be considered for this endeavor and I decided to organize all this in a mind map
Selection :
I decided to use a mind map to help organize my thoughts .
A mind map is a diagram used to visually organize information . It is hierarchical and shows relationships among pieces of the whole and is often created around a single concept , drawn as an image in the center of a blank page , to which associated representations of ideas such as images , words and parts of words are added . Major ideas are connected directly to the central concept , and other ideas branch out from those major ideas .
I decided to use a mind map because it is effective in organizing ones thoughts .
Application
I made a mind map asking the different questions I needed to answer and possible solutions to those questions as shown below before I finalised on anything .
Insight
The mind map helped me make decisions about my project as well as organize my report well . After diligent research I decided to
• Adopt a parternship as a legal structure
• Look for angel investors
• Plan my start up costs
• Plan the number of employees
• Make a website
• Plan a complete cost sheet
Approach
the tool was very effective and helped me not only organize my thoughts but also was a kind of checklist for what I had to do . In the future I would use the mind map only but with certain modifications such as using colours so that it ’s better segregated and pictures so that it ’s more visually descriptive
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16288 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
The primary apparatus I utilized was the instrument of Visualization , or Visual Thinking , to accomplish a common comprehension of an issue space among a different gathering of partners before endeavoring to recognize and characterize potential answers for the issue . I utilize this methodology frequently with our clients , who are government organizations attempting to apply innovation developments to modernize their strategic the conveyance of their administrations to their client , which might be U.S. residents , organizations , and non - residents . I have utilized the method of utilizing a misrepresentation representation of an issue space with a lot of inquiries or prompts for conversation to permit an assorted gathering of partners to gain from one another during the time spent characterizing the degree , limits , key components , and connections between components to consider whenever recognizing torment focuses and open doors for upgrades or arrangements .
Application
I start the procedure by making a misrepresentation realistic of the difficult space . To build up the misrepresentation realistic , I will draw from any current material accessible to comprehend nature . The current material might be operational or procedural records , preparing materials , showcasing materials , GAO or other examining reports . On the off chance that materials are not accessible , at that point I lead casual meetings with one - three of the partners who fill in as my primary concerns of contact on the activity .
On the off chance that proper to the circumstance , I will obtain the idea to " front - stage / back - stage " from past exploration , and examined in David Gray 's book , " The Connected Company " . The front- stage / back - stage approach assists with strengthening the idea that each help – even an interior assistance – has clients with whom the specialist organization cooperates and inside procedures that empower the association to offer the support . The layout I regularly start with likewise has a section on the left to recognize Partners and Value Chain Providers and a segment on the option to distinguish Oversight Organizations , for example , Congress , GAO , trade guilds , support gatherings , and different elements that may add limitations to how the association works . The misrepresentation realistic is basic , utilizing straightforward shapes and symbols accessible in Visio or on the Internet . In the event that the front - stage / back - stage see does n't work , at that point I will make an alternate kind of visual , either dependent on a significant level procedure stream with swim paths for various partners , or another configuration .
For the action , I will separate the partners into gatherings of 5 - 6 members each speaking to an alternate association or region of intrigue . Each gathering gets a banner size duplicate of the misrepresentation realistic that they can compose on straightforwardly , or utilize clingy notes to offer remarks . I offer them two - three inquiries to response , for example , 1 ) What key components are absent from the realistic ? 2 ) What might you change about the realistic to make it all the more precisely mirror your difficult space ? 3 ) What key experiences do you have about the connections between the substances in your difficult space ? I give them around 20 minutes to talk about the inquiries and increase the realistic . At that point I have each gathering report out on their responses to those three inquiries while highlighting the imprint ups on their banner . As each gathering reports out , I record shared traits in the bits of knowledge of each gathering , and afterward extra
experiences that originate from the gathering conversation on an extra duplicate of the realistic . After the meeting , I digitize each gathering 's banner as an ancient rarity , make a view that joins the common and new bits of knowledge from the gathering conversation , and afterward make an amended realistic that fuses their criticism and proposed changes that they consented to as a gathering .
Insight & Approach
What I have gained from directing this activity with a few gatherings is that while the realistic – particularly the modified realistic that fuses their input – is significant for fortifying their comprehension of the difficult they are attempting to illuminate , the more important part of the movement is the common bits of knowledge and shared discovering that happens while they are attempting to characterize their difficult space . The realistic gives the various gathering of partners a point of convergence for conversation that permits them to share their viewpoints and form bits of knowledge into potential main drivers of their issues . While they could make the realistic from a clear record in a shared way , beginning with a misrepresentation kicks off the discussion for them . They can rapidly recognize where they are in the realistic – or on the off chance that they are missing – and can all the more rapidly increase new bits of knowledge about connections between key elements as opposed to setting aside effort to distinguish them . They can likewise recognize factors in the difficult space – that is , it encourages them to distinguish what they do n't have the foggiest idea , in what zones they have to get data or information to give the qualities to the factors .
Since I found that the most significant angle is the mutual bits of knowledge and learning , next time I would utilize the perception movement as a beginning stage for a progression of configuration thinking exercises . At that point the changed realistic that consolidates their joined input can fill in as a source of perspective apparatus all through the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
The primary apparatus I utilized was the instrument of Visualization , or Visual Thinking , to accomplish a common comprehension of an issue space among a different gathering of partners before endeavoring to recognize and characterize potential answers for the issue . I utilize this methodology frequently with our clients , who are government organizations attempting to apply innovation developments to modernize their strategic the conveyance of their administrations to their client , which might be U.S. residents , organizations , and non - residents . I have utilized the method of utilizing a misrepresentation representation of an issue space with a lot of inquiries or prompts for conversation to permit an assorted gathering of partners to gain from one another during the time spent characterizing the degree , limits , key components , and connections between components to consider whenever recognizing torment focuses and open doors for upgrades or arrangements .
Application
I start the procedure by making a misrepresentation realistic of the difficult space . To build up the misrepresentation realistic , I will draw from any current material accessible to comprehend nature . The current material might be operational or procedural records , preparing materials , showcasing materials , GAO or other examining reports . On the off chance that materials are not accessible , at that point I lead casual meetings with one - three of the partners who fill in as my primary concerns of contact on the activity .
On the off chance that proper to the circumstance , I will obtain the idea to " front - stage / back - stage " from past exploration , and examined in David Gray 's book , " The Connected Company " . The front- stage / back - stage approach assists with strengthening the idea that each help – even an interior assistance – has clients with whom the specialist organization cooperates and inside procedures that empower the association to offer the support . The layout I regularly start with likewise has a section on the left to recognize Partners and Value Chain Providers and a segment on the option to distinguish Oversight Organizations , for example , Congress , GAO , trade guilds , support gatherings , and different elements that may add limitations to how the association works . The misrepresentation realistic is basic , utilizing straightforward shapes and symbols accessible in Visio or on the Internet . In the event that the front - stage / back - stage see does n't work , at that point I will make an alternate kind of visual , either dependent on a significant level procedure stream with swim paths for various partners , or another configuration .
For the action , I will separate the partners into gatherings of 5 - 6 members each speaking to an alternate association or region of intrigue . Each gathering gets a banner size duplicate of the misrepresentation realistic that they can compose on straightforwardly , or utilize clingy notes to offer remarks . I offer them two - three inquiries to response , for example , 1 ) What key components are absent from the realistic ? 2 ) What might you change about the realistic to make it all the more precisely mirror your difficult space ? 3 ) What key experiences do you have about the connections between the substances in your difficult space ? I give them around 20 minutes to talk about the inquiries and increase the realistic . At that point I have each gathering report out on their responses to those three inquiries while highlighting the imprint ups on their banner . As each gathering reports out , I record shared traits in the bits of knowledge of each gathering , and afterward extra
experiences that originate from the gathering conversation on an extra duplicate of the realistic . After the meeting , I digitize each gathering 's banner as an ancient rarity , make a view that joins the common and new bits of knowledge from the gathering conversation , and afterward make an amended realistic that fuses their criticism and proposed changes that they consented to as a gathering .
Insight & Approach
What I have gained from directing this activity with a few gatherings is that while the realistic – particularly the modified realistic that fuses their input – is significant for fortifying their comprehension of the difficult they are attempting to illuminate , the more important part of the movement is the common bits of knowledge and shared discovering that happens while they are attempting to characterize their difficult space . The realistic gives the various gathering of partners a point of convergence for conversation that permits them to share their viewpoints and form bits of knowledge into potential main drivers of their issues . While they could make the realistic from a clear record in a shared way , beginning with a misrepresentation kicks off the discussion for them . They can rapidly recognize where they are in the realistic – or on the off chance that they are missing – and can all the more rapidly increase new bits of knowledge about connections between key elements as opposed to setting aside effort to distinguish them . They can likewise recognize factors in the difficult space – that is , it encourages them to distinguish what they do n't have the foggiest idea , in what zones they have to get data or information to give the qualities to the factors .
Since I found that the most significant angle is the mutual bits of knowledge and learning , next time I would utilize the perception movement as a beginning stage for a progression of configuration thinking exercises . At that point the changed realistic that consolidates their joined input can fill in as a source of perspective apparatus all through the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12100 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Mind Mapping for Chemical Engineers
Challenge : I am a Chemical Engineer from Pune , India . The core research domain of my work is metal absorption and working with chemical properties of metals . The challenge is always to consider several parameters at once while performing critical experiments and dealing with complex equations . If there is a set challenge of performing a certain task related to understanding performance of a certain metals , then Design thinking would be an essential part of the process .
Selection : Primarily , the tool of Mind Mapping will be essential in starting with such assignments . As from all the Data available ( for example the values of Temperature , viscosity , Ph values etc . ) , the person attempting the experiment will have to filter the information through mind mapping use and then start the experiment and create the table of findings .
Application : The tool of mind mapping will help in listing down the parameters that affect the certain metal in terms of colour , wavelengths , Ph values , Temperatures etc . and break it into various analytical components . The person attempting the experiment may use and apply the basic principles learnt till date and come out with observations which could be used for analysis furthermore . The study of metal absorption has various applications in diverse fields right from the Chemical industry to human body to performing scientific experiments .
Example of complex parameters regarding metal absorption study in the gut of a human body :
Insight : The above points will make it important for the person attempting the experiments to use the design thinking tools towards computing the data available as against the several parameters of study and then finally work towards finding the possible solutions . Mind mapping will help address the various issues to tackle as per their degree of importance .
Approach : May be as a different approach , we could look at Learning Launch Tool as the primary tool with more focus on designed and tested approach of experimenting and expect a more specific solution than technical . Finally , the main intent is to use Design thinking tools in creating innovative proposals , details can always be worked out once results from various pilot study become clearer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Mind Mapping for Chemical Engineers
Challenge : I am a Chemical Engineer from Pune , India . The core research domain of my work is metal absorption and working with chemical properties of metals . The challenge is always to consider several parameters at once while performing critical experiments and dealing with complex equations . If there is a set challenge of performing a certain task related to understanding performance of a certain metals , then Design thinking would be an essential part of the process .
Selection : Primarily , the tool of Mind Mapping will be essential in starting with such assignments . As from all the Data available ( for example the values of Temperature , viscosity , Ph values etc . ) , the person attempting the experiment will have to filter the information through mind mapping use and then start the experiment and create the table of findings .
Application : The tool of mind mapping will help in listing down the parameters that affect the certain metal in terms of colour , wavelengths , Ph values , Temperatures etc . and break it into various analytical components . The person attempting the experiment may use and apply the basic principles learnt till date and come out with observations which could be used for analysis furthermore . The study of metal absorption has various applications in diverse fields right from the Chemical industry to human body to performing scientific experiments .
Example of complex parameters regarding metal absorption study in the gut of a human body :
Insight : The above points will make it important for the person attempting the experiments to use the design thinking tools towards computing the data available as against the several parameters of study and then finally work towards finding the possible solutions . Mind mapping will help address the various issues to tackle as per their degree of importance .
Approach : May be as a different approach , we could look at Learning Launch Tool as the primary tool with more focus on designed and tested approach of experimenting and expect a more specific solution than technical . Finally , the main intent is to use Design thinking tools in creating innovative proposals , details can always be worked out once results from various pilot study become clearer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16129 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
The main challenge is to achieve to create a new tool that is a model for the company so that they can identify what are their main failures in the value chain , placing eight main variables that are divided into primary activities and support activities , of this way to have a bank of possible questions . Also applying new statistical and market study method , having the bases very clear , the beta would be on its way to be applied to companies that are willing to apply the questionnaire .
Selection
The tool I select is the launch process , which is the expression of a launch of hypotheses with foundations , after finding the key assumptions in order to be able to be clear about who the consumers are going to be , the execution plan , have the legal defenses of the information collected must be confidential , and it has to be scalable to cover more market in the long term . I use it as it serves as a guide to do the alpha release of the questionnaire I am working on . The reference is from week four of the video module “ Learning Launch Tool ” . https://coursera.org/share/b24116a7056d612fea431aa168bcfd87
Application
To put the tool into practice to be able to apply the questionnaire , what I need is to have the entire question bank ready with solutions to the value chain , in this way I already have a reference to which sector and number of companies the questionnaire will be applied , Then I end up selecting a specific companies willing to carry out the questionnaire , which are ultimately two companies , then continue and understand their specific need , which are the improvement of processes within the management of the value chain , in this way a solution is created and plan in place for companies to make use of those recommendations described . Finally solve the need of companies to identify strategically , the relationship process and improvement of all areas of the company .
Insight
With the experimental launch it was possible to confirm that the companies are willing to apply the questionnaire and thus achieve better control of the value chain . The answers provided gave data that serve to improve the proposed questionnaire . But the challenge was achieved , meeting expectations and thanks to the launch tool it was a very executable plan .
Approach
What I would do differently would be to combine this launch tool with the visualization tool , if I could more optimally trace the development process and identify where I am , provided that I have more solid bases to launch any new product to the market .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
The main challenge is to achieve to create a new tool that is a model for the company so that they can identify what are their main failures in the value chain , placing eight main variables that are divided into primary activities and support activities , of this way to have a bank of possible questions . Also applying new statistical and market study method , having the bases very clear , the beta would be on its way to be applied to companies that are willing to apply the questionnaire .
Selection
The tool I select is the launch process , which is the expression of a launch of hypotheses with foundations , after finding the key assumptions in order to be able to be clear about who the consumers are going to be , the execution plan , have the legal defenses of the information collected must be confidential , and it has to be scalable to cover more market in the long term . I use it as it serves as a guide to do the alpha release of the questionnaire I am working on . The reference is from week four of the video module “ Learning Launch Tool ” . https://coursera.org/share/b24116a7056d612fea431aa168bcfd87
Application
To put the tool into practice to be able to apply the questionnaire , what I need is to have the entire question bank ready with solutions to the value chain , in this way I already have a reference to which sector and number of companies the questionnaire will be applied , Then I end up selecting a specific companies willing to carry out the questionnaire , which are ultimately two companies , then continue and understand their specific need , which are the improvement of processes within the management of the value chain , in this way a solution is created and plan in place for companies to make use of those recommendations described . Finally solve the need of companies to identify strategically , the relationship process and improvement of all areas of the company .
Insight
With the experimental launch it was possible to confirm that the companies are willing to apply the questionnaire and thus achieve better control of the value chain . The answers provided gave data that serve to improve the proposed questionnaire . But the challenge was achieved , meeting expectations and thanks to the launch tool it was a very executable plan .
Approach
What I would do differently would be to combine this launch tool with the visualization tool , if I could more optimally trace the development process and identify where I am , provided that I have more solid bases to launch any new product to the market .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21607 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I have always been fond of many things . It has come to the point that I ca n’t finish any of my project because I would pick something new before I get to see myself grow in that particular field . It is hard to work on simultaneous projects so I decide to just drop the least interesting .
Selection :
With the presented challenge above , I choose Mind Mapping as a tool to deal with this challenge . Mind Mapping will help me to prioritize any projects according to their importance , relevance , and other factors .
Application :
I can easily incorporate Mind Mapping with my system since it is the best tool ( for me ) among all . With this , I can even merge some of my projects to create a better project . I can elevate my craft without sacrificing anything . I just make it more organized .
Insight & Approach :
Given this design thinking tool , I can easily work on each of my project without the fear of leaving something behind . Through this , I can easily prioritize the project I need to work on more . This will surely be a game changer .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I have always been fond of many things . It has come to the point that I ca n’t finish any of my project because I would pick something new before I get to see myself grow in that particular field . It is hard to work on simultaneous projects so I decide to just drop the least interesting .
Selection :
With the presented challenge above , I choose Mind Mapping as a tool to deal with this challenge . Mind Mapping will help me to prioritize any projects according to their importance , relevance , and other factors .
Application :
I can easily incorporate Mind Mapping with my system since it is the best tool ( for me ) among all . With this , I can even merge some of my projects to create a better project . I can elevate my craft without sacrificing anything . I just make it more organized .
Insight & Approach :
Given this design thinking tool , I can easily work on each of my project without the fear of leaving something behind . Through this , I can easily prioritize the project I need to work on more . This will surely be a game changer .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22365 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – STORYTELLING TOOL
CHALLENGE
Amidst the Covid-19 outbreak , where everybody has affected an individual 's physical and mental health and economic status because some are laid - off from work , lost their job because of the company 's bankruptcy , some lose their job because of health condition . I guess one of the challenges now is how an individual can start a small business of his / her own during this difficult time , where capital access is limited . The business operations are greatly affected because of the need to comply with both the government and health authorities ' mandatory orders .
SELECTION
The Storytelling method is the best tool to respond to this challenge . It is a useful communication tool that enables an individual to build a more in - depth and stronger connection with others by understanding empathy about an individual 's emotional and authentic experiences . It takes the listener or the reader of the story along the journey .
APPLICATION
Through this Storytelling tool , I was able to help my brother come out with his food business during this pandemic crisis . I started introducing his first product to some of my friends by telling a story that my brother is a cook on a ship , but because of a medical condition , he can no longer go on board and go back with his work . I shared with them that his condition does not hinder him from doing his passion for cooking , but instead , it added more inspiration to his ability to cook delicious foods . His foods are the best , that is why I named his food business " Gojek " ( Hermano is a Spanish word which means brother ) . Through the support of friends and satisfied customers by word - of - mouth marketing , starting from the 15 tubs of his first product , repeat orders , new customers , and other products ' introduction came to a surprise and a blessing to his family .
INSIGHT
Indeed a successful business is built on compelling stories . The reason why stories are one of the best strategies in marketing is maybe that it always has a special place in our lives . We love to see , hear or read stories that we can relate
or create a connection based on empathy .
One reason is that we tend to remember the stories rather than the facts and figures alone of a particular product .
APPROACH
Keep your story authentic . We love authenticity . As long as we stay loyal to our product , it will be easy for a customer to react , connect to our story , thus making it the most successful way to create loyalty from the customer who is more than willing to promote our products by word .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – STORYTELLING TOOL
CHALLENGE
Amidst the Covid-19 outbreak , where everybody has affected an individual 's physical and mental health and economic status because some are laid - off from work , lost their job because of the company 's bankruptcy , some lose their job because of health condition . I guess one of the challenges now is how an individual can start a small business of his / her own during this difficult time , where capital access is limited . The business operations are greatly affected because of the need to comply with both the government and health authorities ' mandatory orders .
SELECTION
The Storytelling method is the best tool to respond to this challenge . It is a useful communication tool that enables an individual to build a more in - depth and stronger connection with others by understanding empathy about an individual 's emotional and authentic experiences . It takes the listener or the reader of the story along the journey .
APPLICATION
Through this Storytelling tool , I was able to help my brother come out with his food business during this pandemic crisis . I started introducing his first product to some of my friends by telling a story that my brother is a cook on a ship , but because of a medical condition , he can no longer go on board and go back with his work . I shared with them that his condition does not hinder him from doing his passion for cooking , but instead , it added more inspiration to his ability to cook delicious foods . His foods are the best , that is why I named his food business " Gojek " ( Hermano is a Spanish word which means brother ) . Through the support of friends and satisfied customers by word - of - mouth marketing , starting from the 15 tubs of his first product , repeat orders , new customers , and other products ' introduction came to a surprise and a blessing to his family .
INSIGHT
Indeed a successful business is built on compelling stories . The reason why stories are one of the best strategies in marketing is maybe that it always has a special place in our lives . We love to see , hear or read stories that we can relate
or create a connection based on empathy .
One reason is that we tend to remember the stories rather than the facts and figures alone of a particular product .
APPROACH
Keep your story authentic . We love authenticity . As long as we stay loyal to our product , it will be easy for a customer to react , connect to our story , thus making it the most successful way to create loyalty from the customer who is more than willing to promote our products by word .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15536 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | NAME :
The joint history of Loyalty
CHALLENGE
My challenge is to design the best strategy to retain a customer from the corporate segment , through collaborative storytelling .
SELECTION
I chose storytelling because it is a resource that through a literary genre as simple as a story or a short story can capture the attention of my public of interest , generating a connection , making it easier for them to remember it and definitely leading them to co - create so that commit to defined goals . May they , from their creativity and desire to improve the customer experience , also help me bring this story to life so that it has a happy ending and is built by everyone .
APPLICATION
The first thing I did was investigate a little more about the Storytelling technique , in order to have greater tactical and theoretical bases to be able to establish this challenge and bring it to reality .
Once the tool was clear , I took on the problem or challenge that consisted of getting clients to value the loyalty strategies that the Bancolombia group provides them , clients that have an important characteristic to take into account and that is that they are part of such a segment . sophisticated as is the Corporate .
I began to understand a little more what had been done so far , precisely from history and why until today we had not achieved the objective that customers recognize the loyalty strategy as an added value
For the tool to be effective and efficient , each of the spaces that we made with the areas that had to do with this loyalty plan began with this story , but in each section it was recomposed and complemented with the ideas of everyone , asking questions to participants on how to do it differently and what they would be willing to change in their own stories to achieve it .
At the end , we present the storytelling strategy by simulating that the client is the one who was telling it and in which different loyalty strategies were applied that were in accordance with the needs of that type of client .
PERSPECTIVE
The information I obtained by applying this technique was very favorable because by taking examples in a way as simple as telling a story , all the public of interest felt part of that solution and began to generate ideas and provide other examples to enrich the ones we already had . , so it was much easier in the end to take challenges to areas that we had never thought to touch and for them to also help build the story with a happy ending for the client .
From the design we enriched this storytelling with other techniques that allowed us to make it much more real and quantifiable , such as more mind maps , simple journeys that would lead us to think about the desired experience to bring to reality .
FOCUS
I think that next time one could let the people who are going to participate do their own storytelling from the situation they live in each area and how they imagine it can be transformed in the face of customers , because sometimes we experience what George was very good in his field , but he blocked when he left his comfort zone and failed like Geoff , that everyone felt part of the goal and the way to achieve it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: NAME :
The joint history of Loyalty
CHALLENGE
My challenge is to design the best strategy to retain a customer from the corporate segment , through collaborative storytelling .
SELECTION
I chose storytelling because it is a resource that through a literary genre as simple as a story or a short story can capture the attention of my public of interest , generating a connection , making it easier for them to remember it and definitely leading them to co - create so that commit to defined goals . May they , from their creativity and desire to improve the customer experience , also help me bring this story to life so that it has a happy ending and is built by everyone .
APPLICATION
The first thing I did was investigate a little more about the Storytelling technique , in order to have greater tactical and theoretical bases to be able to establish this challenge and bring it to reality .
Once the tool was clear , I took on the problem or challenge that consisted of getting clients to value the loyalty strategies that the Bancolombia group provides them , clients that have an important characteristic to take into account and that is that they are part of such a segment . sophisticated as is the Corporate .
I began to understand a little more what had been done so far , precisely from history and why until today we had not achieved the objective that customers recognize the loyalty strategy as an added value
For the tool to be effective and efficient , each of the spaces that we made with the areas that had to do with this loyalty plan began with this story , but in each section it was recomposed and complemented with the ideas of everyone , asking questions to participants on how to do it differently and what they would be willing to change in their own stories to achieve it .
At the end , we present the storytelling strategy by simulating that the client is the one who was telling it and in which different loyalty strategies were applied that were in accordance with the needs of that type of client .
PERSPECTIVE
The information I obtained by applying this technique was very favorable because by taking examples in a way as simple as telling a story , all the public of interest felt part of that solution and began to generate ideas and provide other examples to enrich the ones we already had . , so it was much easier in the end to take challenges to areas that we had never thought to touch and for them to also help build the story with a happy ending for the client .
From the design we enriched this storytelling with other techniques that allowed us to make it much more real and quantifiable , such as more mind maps , simple journeys that would lead us to think about the desired experience to bring to reality .
FOCUS
I think that next time one could let the people who are going to participate do their own storytelling from the situation they live in each area and how they imagine it can be transformed in the face of customers , because sometimes we experience what George was very good in his field , but he blocked when he left his comfort zone and failed like Geoff , that everyone felt part of the goal and the way to achieve it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18028 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & selection : Effective visual thinking begins with having tools that allow an uninhibited exchange between mind and matter . Ideally , one negotiates between sketching and making to formulate , verify and modify representations of thought . This activity helps in making a cognitive connection to both purposeful and discovered information . If student abilities are limited in either area – can only draw or only make - then the kinds of information that will be understood and the possibilities that can be generated are diminished . Because making requires more preparation , varied materials and tools , and is not as nimble or economic as drawing , it is often most effective in the supporting role . Consequently , drawing has emerged as the dominant tool in visualization , particularly in the early phases . Application : Drawing is an innate ability that is typically suppressed in early childhood . The consequence is that adult students tend to be fearful of drawing because of an often misplaced notion of goals . Typically when one thinks of drawing it is thought of from either the artistic or technical approach . The images of beautifully illustrated works of art or highly specified documentations often come to mind . However the goals of many who desire to communicate visually fall between these extremes .
Insight : Design drawing offers an approach that is better supportive of their goals . By placing drawing in the context of a tool for thinking and effective communication , the clarity of the idea becomes paramount enabling one to express information without overly critical assessment of artistic or technical merit . This allows inexperienced drawers to gain confidence and ability in visual thought and expression .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & selection : Effective visual thinking begins with having tools that allow an uninhibited exchange between mind and matter . Ideally , one negotiates between sketching and making to formulate , verify and modify representations of thought . This activity helps in making a cognitive connection to both purposeful and discovered information . If student abilities are limited in either area – can only draw or only make - then the kinds of information that will be understood and the possibilities that can be generated are diminished . Because making requires more preparation , varied materials and tools , and is not as nimble or economic as drawing , it is often most effective in the supporting role . Consequently , drawing has emerged as the dominant tool in visualization , particularly in the early phases . Application : Drawing is an innate ability that is typically suppressed in early childhood . The consequence is that adult students tend to be fearful of drawing because of an often misplaced notion of goals . Typically when one thinks of drawing it is thought of from either the artistic or technical approach . The images of beautifully illustrated works of art or highly specified documentations often come to mind . However the goals of many who desire to communicate visually fall between these extremes .
Insight : Design drawing offers an approach that is better supportive of their goals . By placing drawing in the context of a tool for thinking and effective communication , the clarity of the idea becomes paramount enabling one to express information without overly critical assessment of artistic or technical merit . This allows inexperienced drawers to gain confidence and ability in visual thought and expression .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19550 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning launch 1 . Challenge As I work with government agency I meet lots of people with their problems with bureaucracy and how to solve it . Most of them are struggling with basic thing as a simple information what document to fulfill and where they have to go after that . Above that , they want to know is that enough or they need one more paper above all gathered . Their opinion is government clerks have basic knowledge but they can not solve their problems , even give them added value measured in process steps they have to do to fulfill requirements of government bureaucracy . Result of that lack of knowledge is wasting time , money and at last nerves of all customers on daily basis no matter what institution we speak about . They produce distorted picture on whole government structure with no hesitation to say negative comment loud . 2 . Selection Tool such as learning launch is very important to me in this wide group with focus to solve one by one problem with high efficiency and in short period of time . I have an idea , based upon client interviews and research that can push forward the whole focus group , meet their needs and provide added value they have never had . Speaking with them I try to put myself into their shoes and see what the main groups of their problems are . They were open minded and honest to me as we speak about their needs and problems they encountered . It turned out that they only want to have a true , up to date , full and understandable information available at any time as a priority . 3 . Application To collect data needed , I use simple questioner with a huge number of people regarding their age , geographical location , education level , last visit and last service they had to do within government institution , what was their source of information , do they use Internet and how often , what is the main device they use to connect on Internet and how they have found information the needed and was that information true and enough to solve their problem . Also , there is need to find current relevant information and compare them to their answers due to institution they mentioned and information that can be collected via Internet or with other ways of communication . 4 . Insight Tremendously a lot of respondents said that their source of information was their friends , neighbors and relatives . Second most common source of information is visiting institution that can solve problem they have and on third place was Internet as an information source . The amazing fact is that majority of them have Internet access but they do not use it or they do not know where to search the information they need . As I am facing a huge population group I have to choose one test product that can resolve at least 80 % of group population . Proposal is to make one stop hot spot which can give all information that fulfills customer needs and give the opportunity to interact with their
technology they use . Further development could involve mobile app ’s and info center but this is the key product that can be developed and tested fast with low cost and risk included . 5 . Approach As an alternative to this approach I find mind mapping tool as a great tool that can provide continuously development of an idea and give more detailed insight in each customer needs . In next step I found this tool as an advance is more personal approach within groups and with more analytic approach that can lead their focus on other problems and solutions they can produce in a group .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning launch 1 . Challenge As I work with government agency I meet lots of people with their problems with bureaucracy and how to solve it . Most of them are struggling with basic thing as a simple information what document to fulfill and where they have to go after that . Above that , they want to know is that enough or they need one more paper above all gathered . Their opinion is government clerks have basic knowledge but they can not solve their problems , even give them added value measured in process steps they have to do to fulfill requirements of government bureaucracy . Result of that lack of knowledge is wasting time , money and at last nerves of all customers on daily basis no matter what institution we speak about . They produce distorted picture on whole government structure with no hesitation to say negative comment loud . 2 . Selection Tool such as learning launch is very important to me in this wide group with focus to solve one by one problem with high efficiency and in short period of time . I have an idea , based upon client interviews and research that can push forward the whole focus group , meet their needs and provide added value they have never had . Speaking with them I try to put myself into their shoes and see what the main groups of their problems are . They were open minded and honest to me as we speak about their needs and problems they encountered . It turned out that they only want to have a true , up to date , full and understandable information available at any time as a priority . 3 . Application To collect data needed , I use simple questioner with a huge number of people regarding their age , geographical location , education level , last visit and last service they had to do within government institution , what was their source of information , do they use Internet and how often , what is the main device they use to connect on Internet and how they have found information the needed and was that information true and enough to solve their problem . Also , there is need to find current relevant information and compare them to their answers due to institution they mentioned and information that can be collected via Internet or with other ways of communication . 4 . Insight Tremendously a lot of respondents said that their source of information was their friends , neighbors and relatives . Second most common source of information is visiting institution that can solve problem they have and on third place was Internet as an information source . The amazing fact is that majority of them have Internet access but they do not use it or they do not know where to search the information they need . As I am facing a huge population group I have to choose one test product that can resolve at least 80 % of group population . Proposal is to make one stop hot spot which can give all information that fulfills customer needs and give the opportunity to interact with their
technology they use . Further development could involve mobile app ’s and info center but this is the key product that can be developed and tested fast with low cost and risk included . 5 . Approach As an alternative to this approach I find mind mapping tool as a great tool that can provide continuously development of an idea and give more detailed insight in each customer needs . In next step I found this tool as an advance is more personal approach within groups and with more analytic approach that can lead their focus on other problems and solutions they can produce in a group .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19516 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Heart Failure Care - Less than Ideal circumstances !
Challenge
The challenge in this situation was the medical Care of Heart Failure patients . We work with this largely elderly , vulnerable and mostly economically challenged type of patients among other cardiac patients . This type of illness has a high mortality rate and severely compromises the patient ’s quality of life . Nevertheless , so much could be done given the appropriate follow up and medications .
Due to the capacity of the staff , given that we have other patients to attend to , and the limited resources we lost a considerable portion of those patients mainly because of loss to follow up .
Selection
We have applied a learning launch of a dedicated Heart Failure Team where there is a specific referral room purely assigned to heart failure patients . The concept was to overcome the limitations that we have by dedicating two days / week where we only focus our efforts to this particular type of patients . The team should consist of all the required professionals starting with trained nurse , a clinical pharmacist , cardiac rehabilitation specialist , a psychologist and doctor .
The reason we selected to launch this trial ; is the fact that we knew from our patients they wanted more than merely a quick review of medication and clinical status . They have felt the previous method looked at them as files and prescriptions more than patients that deserve better life quality . We knew we had to develop a more tailored system that fits their needs .
Application
Following that we have organized ourselves and approached the management with the project . Unfortunately , there was no convenient room available . Therefore , we have agreed to use a room utilized by colleagues from another department after their scheduled hours and only once a week , the week following this approval we started telling a portion of our patients about the dedicated clinic and the available hours and three weeks later we started .
Insight
The basics to this is that instead of the patient meeting only one type of health care practitioner this patient would be able to meet all the relevant ones as to guide and help . In the first month , more than 85 % of the patients came back for the scheduled follow up visits as compared to about 35 - 40 % using the conventional way . The patients ’ feedback was they had a considerable improvement in their lives and they were now able to do activities they never thought they were ever able to do again . Even though it was a success from the patients perspective , it was a struggle for us as staff . The fact that we had to move other activities and patients from this day made the rest of the weekdays even more loaded , they were also days that the room was not available on time because our colleagues patients either ran late or had un - foreseen issues that required more time to deal with .
Alternative Approach
We are currently in trial to develop a more convenient approach to this problem without jeopardizing the patient satisfaction we had so far . Given the limited resources we have and the number of staff members , it is highly questioned that we would be able to create a dedicated team and premises to this . Therefore , it is up for us to create a convenient schedule that would best fit all , the team and the patients .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Heart Failure Care - Less than Ideal circumstances !
Challenge
The challenge in this situation was the medical Care of Heart Failure patients . We work with this largely elderly , vulnerable and mostly economically challenged type of patients among other cardiac patients . This type of illness has a high mortality rate and severely compromises the patient ’s quality of life . Nevertheless , so much could be done given the appropriate follow up and medications .
Due to the capacity of the staff , given that we have other patients to attend to , and the limited resources we lost a considerable portion of those patients mainly because of loss to follow up .
Selection
We have applied a learning launch of a dedicated Heart Failure Team where there is a specific referral room purely assigned to heart failure patients . The concept was to overcome the limitations that we have by dedicating two days / week where we only focus our efforts to this particular type of patients . The team should consist of all the required professionals starting with trained nurse , a clinical pharmacist , cardiac rehabilitation specialist , a psychologist and doctor .
The reason we selected to launch this trial ; is the fact that we knew from our patients they wanted more than merely a quick review of medication and clinical status . They have felt the previous method looked at them as files and prescriptions more than patients that deserve better life quality . We knew we had to develop a more tailored system that fits their needs .
Application
Following that we have organized ourselves and approached the management with the project . Unfortunately , there was no convenient room available . Therefore , we have agreed to use a room utilized by colleagues from another department after their scheduled hours and only once a week , the week following this approval we started telling a portion of our patients about the dedicated clinic and the available hours and three weeks later we started .
Insight
The basics to this is that instead of the patient meeting only one type of health care practitioner this patient would be able to meet all the relevant ones as to guide and help . In the first month , more than 85 % of the patients came back for the scheduled follow up visits as compared to about 35 - 40 % using the conventional way . The patients ’ feedback was they had a considerable improvement in their lives and they were now able to do activities they never thought they were ever able to do again . Even though it was a success from the patients perspective , it was a struggle for us as staff . The fact that we had to move other activities and patients from this day made the rest of the weekdays even more loaded , they were also days that the room was not available on time because our colleagues patients either ran late or had un - foreseen issues that required more time to deal with .
Alternative Approach
We are currently in trial to develop a more convenient approach to this problem without jeopardizing the patient satisfaction we had so far . Given the limited resources we have and the number of staff members , it is highly questioned that we would be able to create a dedicated team and premises to this . Therefore , it is up for us to create a convenient schedule that would best fit all , the team and the patients .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14937 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | HOW WE LEARNT TO LAUNCH WITH THE LEARNING LAUNCH TOOL – A REFLECTION
Introduction and Background
It was the spring of 2016 . The flowers were in bloom and the fourth digital epoch was at its peak . Startups were the flavour of the season and every Big Idea seemed to carry with it , the promise of raking in billions . Catchphrases were flying around with every college dropout to big ticket investor scampering to get a hold of one of them .
Being a digital strategy house , we were n’t far behind on the spring madness nor were we starved of the key ingredient that defined the season – a Big Idea that could be transformative or even disruptive . The Rio Olympics 2016 was just a year away and sports was taking the shape of an organized business more than ever . Social networking was into its second decade , having evolved into a model that monetized even a regular Jane with something interesting to share . It was in this context that we developed a unique model that would marry sports with social – a comprehensive sports social network called GetSportiv .
Challenge and Selection
We were traditionally servicing businesses across the globe in B2B strategy , and so in all fairness the B2C game was relatively new to us . It called for us to unbutton our suits and get into slacks ; to go beyond conceptualizing and strategizing , and instead start with listening and understanding . It called for adapting a new way of thinking , something that we recognize today as Design Thinking .
The idea had to be tested . We had reams of research material that we collected from secondary sources , ranging from psychological behaviours that guided social media usage to the current trends in social media usage for sports . But these pieces of research were n’t going to give us the answer to a very fundamental question . Would this model turn out to be profitable business venture or would it be just another one of those Big Ideas that would revolve around its own axis before falling under its own weight ? What was the hypothesis that we needed to test ? What did we need to reject before our confirmation biases got the better of us , lest we turn out to be the aspiring poets and rock stars who would just feed on their creative juices and passion for the rest of their lives ( truth be told , a part of all of us were secretly envious of that ) .
The hypothesis was that lovers of sports would be more comfortable in conglomerating around a network that ’s niche targeted at sports . Which meant that every partaker of this ecosystem , ranging from an enthusiast to a player to a professional would display some level of homogeneity in their choice of an online hangout . Which would also mean that they would either be less motivated to share on their current social networks like facebook or they spend more time on social by devoting an additional amount of time to GetSportiv .
The next set of days were spent busily validating our self - fulfilling prophesies . This model was after all a stroke of genius , the single greatest innovation that the sporting world was to encounter was Air Jordans and Lycra . A closed door brainstorming session with multi - functional teams , comprising the founders and their circle of friends would just lend the final seal of approval . What started off as a meeting to discuss the features and functionalities for GetSportiv , turned out to be a cacophony of dissent , which ultimately brought a lot of practical problems that would potentially turn this project into a non starter . The confirmation biases were thrown out of the window as sceptics and devil ’s advocates outnumbered the believers . This was new , something we had n’t really trained ourselves
to accept , with the huge amounts of competitive intelligence and market research we had done . How could it all go wrong in a space of a few days ?
Application
We had to get back to the drawing board . And incorporate every aspect of the Learning Launch to practice . By this time , we already had a few of the practices of the Learning Launch without quite knowing the fancy term . Testing the hypothesis called for a true focus group and a lot of social listening , beyond looking at the obvious results that tools threw up . It called for employing human insight in consonance with analytical methods to predict a possible outcome and then decide on the risk . The idea was precious and our passion was not to be cast away with a few analytical findings . So we decided that the findings , would be used like a street lamp for a drunk , more for support than for illumination . That was a breather because structures would no longer be shackles anymore ( in the wise words of Commissioner Gordon in The Dark Knight Rises ) .
The focus group comprised 20 people who would use a bit of the mind map approach ( without incorporating the elements of the yard sale and the board ) . These individuals were handpicked from a selection of sports fans , university level players , coaches and even ground staff . They were provided certain data which emerged from a mix of our studies and assumptions , which they needed to corroborate or flatly reject . Further on , they needed add their thoughts about certain specific possibilities that we listed out , which would range from the usability of features , the relevance to the target group and the propensity for payment . It was a long yet fruitful session which yielded a lot of feedback that validated our model with plenty of suggestions for improvement from its existing form and shape .
Insights and Approach
It took us 6 more months to get out of the drawing board and swing into developmental action , and another 6 months to get the first MVP out , by which time we have learnt , unlearnt , grown and developed . We are currently in the early stages of customer acquisition and in negotiations for a first round of seed investment , but the Learning Launch approach has streamlined our growth philosophy , tempered our expectations in line with the market and offered an overall improved strategic direction .
There are several learnings we have taken from this as well . While it can be debated at what stage , the hypothesis of an idea needs to be tested , it goes without saying that the Learning Launch tool gives a clear roadmap for startups and early stagers to define their path forward . In retrospect , we believe that we could have saved a good 6 months , if we had adopted the Learning Launch model in the early stages of our entity . We have changed our direction and pivoted too at a vital stage subsequently and I strongly believe that in this stage of consolidation in the market , it is a critical tool for every startup that ’s gearing up for a successful run .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: HOW WE LEARNT TO LAUNCH WITH THE LEARNING LAUNCH TOOL – A REFLECTION
Introduction and Background
It was the spring of 2016 . The flowers were in bloom and the fourth digital epoch was at its peak . Startups were the flavour of the season and every Big Idea seemed to carry with it , the promise of raking in billions . Catchphrases were flying around with every college dropout to big ticket investor scampering to get a hold of one of them .
Being a digital strategy house , we were n’t far behind on the spring madness nor were we starved of the key ingredient that defined the season – a Big Idea that could be transformative or even disruptive . The Rio Olympics 2016 was just a year away and sports was taking the shape of an organized business more than ever . Social networking was into its second decade , having evolved into a model that monetized even a regular Jane with something interesting to share . It was in this context that we developed a unique model that would marry sports with social – a comprehensive sports social network called GetSportiv .
Challenge and Selection
We were traditionally servicing businesses across the globe in B2B strategy , and so in all fairness the B2C game was relatively new to us . It called for us to unbutton our suits and get into slacks ; to go beyond conceptualizing and strategizing , and instead start with listening and understanding . It called for adapting a new way of thinking , something that we recognize today as Design Thinking .
The idea had to be tested . We had reams of research material that we collected from secondary sources , ranging from psychological behaviours that guided social media usage to the current trends in social media usage for sports . But these pieces of research were n’t going to give us the answer to a very fundamental question . Would this model turn out to be profitable business venture or would it be just another one of those Big Ideas that would revolve around its own axis before falling under its own weight ? What was the hypothesis that we needed to test ? What did we need to reject before our confirmation biases got the better of us , lest we turn out to be the aspiring poets and rock stars who would just feed on their creative juices and passion for the rest of their lives ( truth be told , a part of all of us were secretly envious of that ) .
The hypothesis was that lovers of sports would be more comfortable in conglomerating around a network that ’s niche targeted at sports . Which meant that every partaker of this ecosystem , ranging from an enthusiast to a player to a professional would display some level of homogeneity in their choice of an online hangout . Which would also mean that they would either be less motivated to share on their current social networks like facebook or they spend more time on social by devoting an additional amount of time to GetSportiv .
The next set of days were spent busily validating our self - fulfilling prophesies . This model was after all a stroke of genius , the single greatest innovation that the sporting world was to encounter was Air Jordans and Lycra . A closed door brainstorming session with multi - functional teams , comprising the founders and their circle of friends would just lend the final seal of approval . What started off as a meeting to discuss the features and functionalities for GetSportiv , turned out to be a cacophony of dissent , which ultimately brought a lot of practical problems that would potentially turn this project into a non starter . The confirmation biases were thrown out of the window as sceptics and devil ’s advocates outnumbered the believers . This was new , something we had n’t really trained ourselves
to accept , with the huge amounts of competitive intelligence and market research we had done . How could it all go wrong in a space of a few days ?
Application
We had to get back to the drawing board . And incorporate every aspect of the Learning Launch to practice . By this time , we already had a few of the practices of the Learning Launch without quite knowing the fancy term . Testing the hypothesis called for a true focus group and a lot of social listening , beyond looking at the obvious results that tools threw up . It called for employing human insight in consonance with analytical methods to predict a possible outcome and then decide on the risk . The idea was precious and our passion was not to be cast away with a few analytical findings . So we decided that the findings , would be used like a street lamp for a drunk , more for support than for illumination . That was a breather because structures would no longer be shackles anymore ( in the wise words of Commissioner Gordon in The Dark Knight Rises ) .
The focus group comprised 20 people who would use a bit of the mind map approach ( without incorporating the elements of the yard sale and the board ) . These individuals were handpicked from a selection of sports fans , university level players , coaches and even ground staff . They were provided certain data which emerged from a mix of our studies and assumptions , which they needed to corroborate or flatly reject . Further on , they needed add their thoughts about certain specific possibilities that we listed out , which would range from the usability of features , the relevance to the target group and the propensity for payment . It was a long yet fruitful session which yielded a lot of feedback that validated our model with plenty of suggestions for improvement from its existing form and shape .
Insights and Approach
It took us 6 more months to get out of the drawing board and swing into developmental action , and another 6 months to get the first MVP out , by which time we have learnt , unlearnt , grown and developed . We are currently in the early stages of customer acquisition and in negotiations for a first round of seed investment , but the Learning Launch approach has streamlined our growth philosophy , tempered our expectations in line with the market and offered an overall improved strategic direction .
There are several learnings we have taken from this as well . While it can be debated at what stage , the hypothesis of an idea needs to be tested , it goes without saying that the Learning Launch tool gives a clear roadmap for startups and early stagers to define their path forward . In retrospect , we believe that we could have saved a good 6 months , if we had adopted the Learning Launch model in the early stages of our entity . We have changed our direction and pivoted too at a vital stage subsequently and I strongly believe that in this stage of consolidation in the market , it is a critical tool for every startup that ’s gearing up for a successful run .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21497 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge and solution
I use the tool visualization , to achieve an understanding of problem among groups , stakeholders and agents to identify and define a solution for customers . I use a technique called Goals Pictures Visualization where we identify a solution to the issues that were discussed this allow a diverse group of stakeholders to learn about each other mindset and know what will be accomplish and what to work towards .
Application
I start the process by creating layout graphic domains ; I will draw out existing goals and further goals to understand the progress . The existing materials will be procedural documents , marketing materials reports and surveys . Hence , if marketing are not available I conduct a formal meeting with all stakeholders that severs my main points on the initiative .
If appropriate to the solution , I will use the concept of Ethnographic from previous research and discussed in the “ kitchen story ” journey mapping . The journey mapping tool follows the customers and stakeholders as they receive a product or a service or go through the process , the tool uncover opportunities to create better value for people .
The template I often start has a column on the left to identify partners and value chain providers and column on the right to oversight organizations such as , congress , labor unions , and other entities that may add constrains to how the organizations operates . The goal graphic is simple using pictures available on the internet , if the ethnographic does n’t work then I will create a different type of visual either based on a high- level progress flow with swim lanes for different stakeholders or another format . For all activity , I will divide the stakeholders into groups of three ( 3 ) participants each representing a different organization or area of interest . Each group will receive an empty Goal graphics board so they can write on directly , pin pictures , use sticky notes to make comments . I give them two- three questions to answer such as :
1 . What other changes are happening within the organization that may impact this project ? 2 . What are the biggest challenges in your role ? 3 . What does success look like ?
I give them approximately 25 minutes to discuss questions and makeup the graphic . Then I have each group share their board answer , I record commodities in the insights of each group and then digitize each group poster as an artifact . Creating views that combines the shared and new insight from group discussion and then create a revise graphic that incorporates their feedbacks and proposed changes that they agreed to as a group .
Insight and approach
What I have learned from conducting this exercise with several groups is that while the graphic especially the revised graphic that incorporate feedback is important to reinforcing their understanding of goals they are working to achieve . The most valuable aspect of the activity is the shared insights and the shared learning that occur while they were working to identify goals and problem . The graphic gives the diverse
group of stakeholders a focal point for discussing that allows them to share their perspectives and develop insights into potential root cause in a collaborative manner . They can also identify variables in the problem space it helps them to identify what they do n’t know and in the areas they need to obtain information or data to provide the values for the variables .
I discovered that the most valuable aspect is the shared insights and learning . I always use visualization activities as a starting point for design thinking activities so that the revised graphic incorporates their combine feedback and can serves as a reference tool throughout the reminder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge and solution
I use the tool visualization , to achieve an understanding of problem among groups , stakeholders and agents to identify and define a solution for customers . I use a technique called Goals Pictures Visualization where we identify a solution to the issues that were discussed this allow a diverse group of stakeholders to learn about each other mindset and know what will be accomplish and what to work towards .
Application
I start the process by creating layout graphic domains ; I will draw out existing goals and further goals to understand the progress . The existing materials will be procedural documents , marketing materials reports and surveys . Hence , if marketing are not available I conduct a formal meeting with all stakeholders that severs my main points on the initiative .
If appropriate to the solution , I will use the concept of Ethnographic from previous research and discussed in the “ kitchen story ” journey mapping . The journey mapping tool follows the customers and stakeholders as they receive a product or a service or go through the process , the tool uncover opportunities to create better value for people .
The template I often start has a column on the left to identify partners and value chain providers and column on the right to oversight organizations such as , congress , labor unions , and other entities that may add constrains to how the organizations operates . The goal graphic is simple using pictures available on the internet , if the ethnographic does n’t work then I will create a different type of visual either based on a high- level progress flow with swim lanes for different stakeholders or another format . For all activity , I will divide the stakeholders into groups of three ( 3 ) participants each representing a different organization or area of interest . Each group will receive an empty Goal graphics board so they can write on directly , pin pictures , use sticky notes to make comments . I give them two- three questions to answer such as :
1 . What other changes are happening within the organization that may impact this project ? 2 . What are the biggest challenges in your role ? 3 . What does success look like ?
I give them approximately 25 minutes to discuss questions and makeup the graphic . Then I have each group share their board answer , I record commodities in the insights of each group and then digitize each group poster as an artifact . Creating views that combines the shared and new insight from group discussion and then create a revise graphic that incorporates their feedbacks and proposed changes that they agreed to as a group .
Insight and approach
What I have learned from conducting this exercise with several groups is that while the graphic especially the revised graphic that incorporate feedback is important to reinforcing their understanding of goals they are working to achieve . The most valuable aspect of the activity is the shared insights and the shared learning that occur while they were working to identify goals and problem . The graphic gives the diverse
group of stakeholders a focal point for discussing that allows them to share their perspectives and develop insights into potential root cause in a collaborative manner . They can also identify variables in the problem space it helps them to identify what they do n’t know and in the areas they need to obtain information or data to provide the values for the variables .
I discovered that the most valuable aspect is the shared insights and learning . I always use visualization activities as a starting point for design thinking activities so that the revised graphic incorporates their combine feedback and can serves as a reference tool throughout the reminder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16277 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Final assignment – Example reflection : Learning Launch
Challenge
As a market researcher dedicated to innovation processes , I handle various client projects , including websites developments . The last project I was in charge for , was to imagine and test a new governmental website to hire teachers . The challenge was to deliver an attractive image of the career and provide an easy - to - understand information within a unique website , whatever the profile visitor . The project scope includes three stages : an insight research stage nearby a student community , a test of a first light website prototype ( i.e. information architecture and themes only ) and at last , the beta version website test . Optimizations must be provided after each test stage in order to gradually meet the website general goals . The student community was asked to produce ideas and propose suggestions at each stage to associate them in a valuable co - creation process . Selection I have already gone through several pretest of various prototype in my career but I had never experimented as formal approach as the learning launch tool . As this project begun with insight exploration and ideation stages , I handled I was interested to use it for two reasons . First , to assess the ideas developed by the web agency from the design criteria proposed at the end of the first stage ; and secondly be able to iterate and pivot with optimizations and new ideas . In addition , I thought this tool could be a great opportunity to maintain the engagement of the community student all along the project . Indeed each member would see which idea proposed is selected and how it is translated / developed for the website .
Application
Before the two learning launches , ten key assumptions have been agreed with the client team . They all concerned various and strong issues , e.g. : the steps to emphasize to become a professor , the vocabulary type , the principle of a synthetic and visual information , the image employer and the relationship with teachers or the collaboration and IT parts in the profession itself . For the first learning launch , only six key assumptions were chosen . The goal was to validate the architecture website and themes to present first . To be sure to focus on these six assumptions , the prototype developed was a simple wireframe without any visual element ( images , colors , icons , .. ) . After that stage and for the second learning launch , optimizations were delivered and a beta version of the website was developed . This last learning launch aimed to validate the pivots implemented from the first prototype and to assess the last four key assumptions ( which addressed more emotional issues ) . This final test turned out to be a success and few optimizations were provided .
Insight The first learning launch allowed to validate the information path chronology , the navigation key points and the topics offered to valorize the career diversity and richness . A few optimizations were brought on specific matters as for example : salary , breaking news or training agenda ( location on the webpages most often ) . For the main part the second learning launch allowed to select the graphic route and the kind of visuals to adopt in order to show properly the profession diversity . Beyond these insights , the main benefit of the learning launch tool was the prioritization of the key assumptions in two successive prototypes . At the end , it turned to be a great time saving for all stakeholders . At last , I might say that I realize the strong weight to get clear design criteria ( at the end of the insight exploration stage ) and to prioritize key assumptions ( before testing prototypes ) .
Approach
Since I was familiar of this kind of process because of my marketing test experience , I could assume the learning launch tool was the good one to conduct this project efficiently . And moreover it allows to go further and faster because it involves all the project stakeholders ( rather than waste time to convince them successively at each stage ) . To go on with that point , next time I would use the visualization tool after the exploration insights and the brainstorming stages . I am used to the storytelling tool but combine it with visualization could be really powerful for some clients .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Final assignment – Example reflection : Learning Launch
Challenge
As a market researcher dedicated to innovation processes , I handle various client projects , including websites developments . The last project I was in charge for , was to imagine and test a new governmental website to hire teachers . The challenge was to deliver an attractive image of the career and provide an easy - to - understand information within a unique website , whatever the profile visitor . The project scope includes three stages : an insight research stage nearby a student community , a test of a first light website prototype ( i.e. information architecture and themes only ) and at last , the beta version website test . Optimizations must be provided after each test stage in order to gradually meet the website general goals . The student community was asked to produce ideas and propose suggestions at each stage to associate them in a valuable co - creation process . Selection I have already gone through several pretest of various prototype in my career but I had never experimented as formal approach as the learning launch tool . As this project begun with insight exploration and ideation stages , I handled I was interested to use it for two reasons . First , to assess the ideas developed by the web agency from the design criteria proposed at the end of the first stage ; and secondly be able to iterate and pivot with optimizations and new ideas . In addition , I thought this tool could be a great opportunity to maintain the engagement of the community student all along the project . Indeed each member would see which idea proposed is selected and how it is translated / developed for the website .
Application
Before the two learning launches , ten key assumptions have been agreed with the client team . They all concerned various and strong issues , e.g. : the steps to emphasize to become a professor , the vocabulary type , the principle of a synthetic and visual information , the image employer and the relationship with teachers or the collaboration and IT parts in the profession itself . For the first learning launch , only six key assumptions were chosen . The goal was to validate the architecture website and themes to present first . To be sure to focus on these six assumptions , the prototype developed was a simple wireframe without any visual element ( images , colors , icons , .. ) . After that stage and for the second learning launch , optimizations were delivered and a beta version of the website was developed . This last learning launch aimed to validate the pivots implemented from the first prototype and to assess the last four key assumptions ( which addressed more emotional issues ) . This final test turned out to be a success and few optimizations were provided .
Insight The first learning launch allowed to validate the information path chronology , the navigation key points and the topics offered to valorize the career diversity and richness . A few optimizations were brought on specific matters as for example : salary , breaking news or training agenda ( location on the webpages most often ) . For the main part the second learning launch allowed to select the graphic route and the kind of visuals to adopt in order to show properly the profession diversity . Beyond these insights , the main benefit of the learning launch tool was the prioritization of the key assumptions in two successive prototypes . At the end , it turned to be a great time saving for all stakeholders . At last , I might say that I realize the strong weight to get clear design criteria ( at the end of the insight exploration stage ) and to prioritize key assumptions ( before testing prototypes ) .
Approach
Since I was familiar of this kind of process because of my marketing test experience , I could assume the learning launch tool was the good one to conduct this project efficiently . And moreover it allows to go further and faster because it involves all the project stakeholders ( rather than waste time to convince them successively at each stage ) . To go on with that point , next time I would use the visualization tool after the exploration insights and the brainstorming stages . I am used to the storytelling tool but combine it with visualization could be really powerful for some clients .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9742 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
I love using storytelling whenever I do a speaking engagement or produce content . I work with college students , high school students , and professionals . Most of these people I come across want opportunities and a way to be heard , create a community of like - minded people . They feel their stories are irrelevant and no one would lean a listening ear . I 'm always at the forefront of breaking down storytelling to them .
I always preach that storytelling goes a long way to attract like - minded people who have had a similar experience and can resonate with the story . Through storytelling , they can be able to not only inspire other people who are climbing up the ladder but also they turn to spread that positivity that once they were able to achieve anything , the people looking up to them can also reach that height .
I use storytelling to get students and professionals out of their comfort zone to share what they love and what has been a pillar in their development . After making them share their stories , I create a space where they can connect their stories to each other and start interacting and knowing more about the other person .
APPLICATION
I love storytelling so much that everywhere I go I use it . I did a speaking engagement with a school about how to leverage social media to build a personal brand . I started by breaking down the power of having a personal brand and how they can leverage it to do anything . Also , I dived into how they could build their personal brand . For most of them , they thought going to school and getting a degree is the only way of securing a job but after breaking down how they can leverage their personal brand through storytelling they were amazed .
I proceeded to share a story to give them an in - depth knowledge of how I built my personal brand . I always love talking and sharing my experience and knowledge to the people around me . When I came to the States I was pursuing a degree in Computer science but I wanted to do more than just study and get a degree . I start creating content on social media sharing my knowledge on what I know and my experience as an international student . A lot of recruiters started noticing my content and started messaging me with me internship opportunities offers and speaking gigs .
INSIGHT AND APPROACH
After I shared my story , a lot of the students realized they had something they could share or talk about . I divided the audience into groups so they could come up with topics they could talk about after the event . Most of the students were excited to do this brainstorming , some also opened up and shared how sharing their story to random people had gotten them opportunities they did n’t think of getting .
After the event , I realized that if I had n't share my story of how I built my personal brand they would n’t have grasped what I was preaching . Through storytelling , my message had an impact on my audience . This course has broadened my perspective on storytelling so much that I plan to alway try and come with stories whenever I have a speaking engagement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
I love using storytelling whenever I do a speaking engagement or produce content . I work with college students , high school students , and professionals . Most of these people I come across want opportunities and a way to be heard , create a community of like - minded people . They feel their stories are irrelevant and no one would lean a listening ear . I 'm always at the forefront of breaking down storytelling to them .
I always preach that storytelling goes a long way to attract like - minded people who have had a similar experience and can resonate with the story . Through storytelling , they can be able to not only inspire other people who are climbing up the ladder but also they turn to spread that positivity that once they were able to achieve anything , the people looking up to them can also reach that height .
I use storytelling to get students and professionals out of their comfort zone to share what they love and what has been a pillar in their development . After making them share their stories , I create a space where they can connect their stories to each other and start interacting and knowing more about the other person .
APPLICATION
I love storytelling so much that everywhere I go I use it . I did a speaking engagement with a school about how to leverage social media to build a personal brand . I started by breaking down the power of having a personal brand and how they can leverage it to do anything . Also , I dived into how they could build their personal brand . For most of them , they thought going to school and getting a degree is the only way of securing a job but after breaking down how they can leverage their personal brand through storytelling they were amazed .
I proceeded to share a story to give them an in - depth knowledge of how I built my personal brand . I always love talking and sharing my experience and knowledge to the people around me . When I came to the States I was pursuing a degree in Computer science but I wanted to do more than just study and get a degree . I start creating content on social media sharing my knowledge on what I know and my experience as an international student . A lot of recruiters started noticing my content and started messaging me with me internship opportunities offers and speaking gigs .
INSIGHT AND APPROACH
After I shared my story , a lot of the students realized they had something they could share or talk about . I divided the audience into groups so they could come up with topics they could talk about after the event . Most of the students were excited to do this brainstorming , some also opened up and shared how sharing their story to random people had gotten them opportunities they did n’t think of getting .
After the event , I realized that if I had n't share my story of how I built my personal brand they would n’t have grasped what I was preaching . Through storytelling , my message had an impact on my audience . This course has broadened my perspective on storytelling so much that I plan to alway try and come with stories whenever I have a speaking engagement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18855 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking tool : Story telling tools
Challenge and Selection
Reflecting on the story of the blind boy next door .
In my short life , there are many experiences that could qualify as life - changing . Every new experience was , at one time or another , the first experience . For good or bad , each instance changed the course that my life has taken . But , the most transformative experience was the blind boy next door .
Application
Bayo was a blind boy who hated himself just because he was blind . He hated everyone , except blessing his loving and pretty girlfriend because Blessing was always there for him . Bayo said that if he could only see the world he would marry blessing .
One day , someone donated a pair of eyes to Bayo and then he could see everything , including blessing his girlfriend . Blessing asked him , “ Now that you can see the world , will you marry me ? ”
Bayo was shocked when she saw that his girlfriend was blind too , and refused to marry Blessing . Blessing walked away in tears , and later wrote a letter to him saying : “ Just take care of my eyes dear . ”
He did n’t keep to the promise he made to his girlfriend which hurts because she sacrificed for the love she thought was there .
Insight and Approach
Lessons learnt ;
This is how human brain changes when the status changed . Only few remember what life was before , and who ’s always been there even in the most painful situations .
Life is a Gift Before you think of saying an unkind word- think of someone who ca n’t speak
Before you complain about the taste of the food- think of someone who ca n’t taste .
life is a gift – Live it , Enjoy it , Celebrate it , and Fulfill it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking tool : Story telling tools
Challenge and Selection
Reflecting on the story of the blind boy next door .
In my short life , there are many experiences that could qualify as life - changing . Every new experience was , at one time or another , the first experience . For good or bad , each instance changed the course that my life has taken . But , the most transformative experience was the blind boy next door .
Application
Bayo was a blind boy who hated himself just because he was blind . He hated everyone , except blessing his loving and pretty girlfriend because Blessing was always there for him . Bayo said that if he could only see the world he would marry blessing .
One day , someone donated a pair of eyes to Bayo and then he could see everything , including blessing his girlfriend . Blessing asked him , “ Now that you can see the world , will you marry me ? ”
Bayo was shocked when she saw that his girlfriend was blind too , and refused to marry Blessing . Blessing walked away in tears , and later wrote a letter to him saying : “ Just take care of my eyes dear . ”
He did n’t keep to the promise he made to his girlfriend which hurts because she sacrificed for the love she thought was there .
Insight and Approach
Lessons learnt ;
This is how human brain changes when the status changed . Only few remember what life was before , and who ’s always been there even in the most painful situations .
Life is a Gift Before you think of saying an unkind word- think of someone who ca n’t speak
Before you complain about the taste of the food- think of someone who ca n’t taste .
life is a gift – Live it , Enjoy it , Celebrate it , and Fulfill it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19469 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection Storytelling is about creating emotions and values , connecting with people through things that are meaningful . Storytelling is a great tool to work within a company . Storytelling is an even better tool to work on a business that work with people from different backgrounds and goals . I work in an English school for international students from all over the world . These students came to the United States to improve their English for different purposes . Most of them , have struggles and deal with a different challenge almost every day . They are not simple customers to work with , not because of their behaviors , but because it is very hard to find standards and common sense to understand their real needs and expectations . The reason why I chose storytelling to work with in this assignment , is because storytelling really helps our management group during brainstorming sessions and to come up with decisions that benefit our audience . Other than that , storytelling also helped me during my time working directly with students in our admissions office . I used to hear them , understand them and share stories that could somehow be useful to them and inspire . Besides knowing how important is to listen and talk to our customers , I also had the advantage of being an international student myself in the past . To be able to share my experiences with them , in most of the time , opened their minds to a brighter future . Because of the experience with our students / customers , it helped me to bring new perspectives during our meetings . At some point , other managers would not understand why something should be a certain way , but after telling them a few stories , it made sense to them . Application During my time working with admissions and students ’ services , I spoke to a student that had no motivation and was thinking about giving up of her studies . She claimed that the dollar got very expensive comparted to her own currency and that she had no hope to improve her English and achieve a master ’s degree ( her primary goal ) . After spending some time hearing her out , I decided to open up and share my own personal story . I explained to her that I came from the same country as she did , studied in the same language school , and then under similar circumstances than her , I finished my master ’s degree in a good university . After showing her the way and my personal experience , the student finished her studies , graduated from our school and got accepted with a scholarship to a very good university . After years , she stopped by my work and told me how our conversation changed her life . Storytelling was also used in a very important meeting with our CEO to review and update our prices and policies . Apparently , our CEO came to the meeting with a mindset , not willing to give up of her ideas . After hearing everything she had to say , I suggested something else and she totally ignored my idea . Once again , I tried to make a point , but this time , bringing a real person story and how this person would react if the new set of rules would apply . After that , the company ’s CEO gave up of the original idea and we came together with a solution . Insight and Approach After taking this course , it made me realize how important is storytelling and how involuntarily I was already using it in my job . I feel confident of using this tool and I wish that all people could understand how important it is . Having more knowledge of this tool , will allow me to share my insights with colleagues and not only show them the way towards a better decision , but also make them apply for their daily work . To understand the cause of our daily challenges , allow us moments
of reflection , create energy and passion among our team , and make them understand that there is always a way to solve our issues , it is important to use this amazing tool called storytelling . I have never been a creative person , but guess what ? Great ideas come out of storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection Storytelling is about creating emotions and values , connecting with people through things that are meaningful . Storytelling is a great tool to work within a company . Storytelling is an even better tool to work on a business that work with people from different backgrounds and goals . I work in an English school for international students from all over the world . These students came to the United States to improve their English for different purposes . Most of them , have struggles and deal with a different challenge almost every day . They are not simple customers to work with , not because of their behaviors , but because it is very hard to find standards and common sense to understand their real needs and expectations . The reason why I chose storytelling to work with in this assignment , is because storytelling really helps our management group during brainstorming sessions and to come up with decisions that benefit our audience . Other than that , storytelling also helped me during my time working directly with students in our admissions office . I used to hear them , understand them and share stories that could somehow be useful to them and inspire . Besides knowing how important is to listen and talk to our customers , I also had the advantage of being an international student myself in the past . To be able to share my experiences with them , in most of the time , opened their minds to a brighter future . Because of the experience with our students / customers , it helped me to bring new perspectives during our meetings . At some point , other managers would not understand why something should be a certain way , but after telling them a few stories , it made sense to them . Application During my time working with admissions and students ’ services , I spoke to a student that had no motivation and was thinking about giving up of her studies . She claimed that the dollar got very expensive comparted to her own currency and that she had no hope to improve her English and achieve a master ’s degree ( her primary goal ) . After spending some time hearing her out , I decided to open up and share my own personal story . I explained to her that I came from the same country as she did , studied in the same language school , and then under similar circumstances than her , I finished my master ’s degree in a good university . After showing her the way and my personal experience , the student finished her studies , graduated from our school and got accepted with a scholarship to a very good university . After years , she stopped by my work and told me how our conversation changed her life . Storytelling was also used in a very important meeting with our CEO to review and update our prices and policies . Apparently , our CEO came to the meeting with a mindset , not willing to give up of her ideas . After hearing everything she had to say , I suggested something else and she totally ignored my idea . Once again , I tried to make a point , but this time , bringing a real person story and how this person would react if the new set of rules would apply . After that , the company ’s CEO gave up of the original idea and we came together with a solution . Insight and Approach After taking this course , it made me realize how important is storytelling and how involuntarily I was already using it in my job . I feel confident of using this tool and I wish that all people could understand how important it is . Having more knowledge of this tool , will allow me to share my insights with colleagues and not only show them the way towards a better decision , but also make them apply for their daily work . To understand the cause of our daily challenges , allow us moments
of reflection , create energy and passion among our team , and make them understand that there is always a way to solve our issues , it is important to use this amazing tool called storytelling . I have never been a creative person , but guess what ? Great ideas come out of storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21609 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
In my line of work , which is teaching , mentoring , and doing research , I always find it challenging to provide a big picture of a research question to my students , especially my undergraduate advisees . I always find them lost and puzzled after deciding on a research theme or topic . Hence , I always look for ways on how to jumpstart their research initiatives . With the attention span of students getting shorter and shorter , a visual representation of their research topic will allow them to see what they are doing and in what direction they are going . In addition , prior to engaging the researchers in their work , mind maps allow us to craft the focus of our work while acknowledging constraints on time and resources .
Selection
A visual representation such as a mind map can provide a bird ’s eye view of how we approach a research question . This tool provides us the opportunity to look at the state of the art as well as the research gaps that can be addressed . This also encourages collaboration among the team members .
Application
Once my student has selected a research topic or theme , I asked them to create a mind map of their topic . Generally , the main topic is broad so that we can capture the current landscape of the topic or the technology . The first mind map will be on the topic itself and how it branches out to more specific sub - topics . There will be a series of meetings between me and my students to try to improve the map and ensure that we have captured the interconnectedness of the topics . The students usually work in groups to solicit contributions from their peers .
After the mind map of the topic , we create another mind map on the state of the art and the available literature . This allows us to identify the current state of research initiatives , research gaps , what other researchers are doing , and procedures used . This will allow us to plan our activities and processes that will eventually have novelty and does not duplicate the works of others .
The two mind maps will be used as our guide as we commence our research activities . Throughout the implementation period , we continously assess our outputs and our efforts and compare these to our mind maps . The comparison will tell us whether we are doing the activities as expected or need to adjust along the way . Sometimes , we also update the mind maps if necessary . Flexibility and adapatability is very important in a highly creative atmosphere with a lot of uncertainties .
Insight
Mind mapping is an effective visualization tool that immediately provides the big picture of a research undertaking or any project . It offers a common ground that keeps everyone aligned with the project .
Approach
Since I learned about mind mapping , I have included this in the courses that I teach . I want to give students alternatives on how to approach a particular research question by looking at the bigger picture using mind maps . In this way , they will be able to realize their potential contributions to their field of interest . This activity can be easily integrated in any class or course . Anybody can do this . In fact , I encourage my students to use this tool beyond the classroom . It is a powerful tool for visualization especially in a collaborative environment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
In my line of work , which is teaching , mentoring , and doing research , I always find it challenging to provide a big picture of a research question to my students , especially my undergraduate advisees . I always find them lost and puzzled after deciding on a research theme or topic . Hence , I always look for ways on how to jumpstart their research initiatives . With the attention span of students getting shorter and shorter , a visual representation of their research topic will allow them to see what they are doing and in what direction they are going . In addition , prior to engaging the researchers in their work , mind maps allow us to craft the focus of our work while acknowledging constraints on time and resources .
Selection
A visual representation such as a mind map can provide a bird ’s eye view of how we approach a research question . This tool provides us the opportunity to look at the state of the art as well as the research gaps that can be addressed . This also encourages collaboration among the team members .
Application
Once my student has selected a research topic or theme , I asked them to create a mind map of their topic . Generally , the main topic is broad so that we can capture the current landscape of the topic or the technology . The first mind map will be on the topic itself and how it branches out to more specific sub - topics . There will be a series of meetings between me and my students to try to improve the map and ensure that we have captured the interconnectedness of the topics . The students usually work in groups to solicit contributions from their peers .
After the mind map of the topic , we create another mind map on the state of the art and the available literature . This allows us to identify the current state of research initiatives , research gaps , what other researchers are doing , and procedures used . This will allow us to plan our activities and processes that will eventually have novelty and does not duplicate the works of others .
The two mind maps will be used as our guide as we commence our research activities . Throughout the implementation period , we continously assess our outputs and our efforts and compare these to our mind maps . The comparison will tell us whether we are doing the activities as expected or need to adjust along the way . Sometimes , we also update the mind maps if necessary . Flexibility and adapatability is very important in a highly creative atmosphere with a lot of uncertainties .
Insight
Mind mapping is an effective visualization tool that immediately provides the big picture of a research undertaking or any project . It offers a common ground that keeps everyone aligned with the project .
Approach
Since I learned about mind mapping , I have included this in the courses that I teach . I want to give students alternatives on how to approach a particular research question by looking at the bigger picture using mind maps . In this way , they will be able to realize their potential contributions to their field of interest . This activity can be easily integrated in any class or course . Anybody can do this . In fact , I encourage my students to use this tool beyond the classroom . It is a powerful tool for visualization especially in a collaborative environment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21572 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.