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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION ON LEARNING LAUNCH TOOL
CHALLENGE & SELECTION
In my last role at a university , I was assigned the task of setting up a fabrication studio for the
college , from scratch . While I had a technical background in engineering , I was a fresh graduate and I had never set up a fabrication space before . Since this was a liberal arts college , I had limited support from other staff and faculty . I was expected to learn on the job , and due to strict schedules , I also had a limited amount of time to achieve the objective . The scope of this project included selecting and purchasing the equipment required for the space , designing the space , and designing programs and workshops that would be conducted in the space for the community members . The challenge was to set up the fabrication space with limited time and resources . To meet this challenge I needed a solution that would allow to learn on the go , make mistakes that are small and easy to rectify , and provide me with meaningful information on the performance of my ideas .
While I did n’t know it then , I chose to apply the principles of the “ learning launch ” tool to this
challenge . I had a natural inclination to experimentation due to my academic background , so I decided that I would break down the challenge and conduct mini experiments . My mini experiments would help me identify , from a pool of ideas , what worked best and what did n’t , economically and as quickly as possible . I also needed room to make mistakes , and retrace my steps . Cheap , fast experiments with the purpose of learning and gaining new insight is precisely what I planned to do , and as the lecture in week 4 suggests , is at the heart of the of the learning launch tool .
APPLICATION
Before I could start my experimentation , I did an extensive survey of “ what is ” being done in
institutions around the world . That helped me identify benchmarks and performance goals that I would have to strive towards . Armed with this knowledge , I designed my experiments . One of my experiments was focused on gauging the interest in 3D printing machines in the space and the scope of their use . I had to pick from multiple types of 3D printers , each with its own speciality , and price tag . I realized , that given the tight schedule , it would make sense for me to start small and quickly purchase a single 3D printer so that interested students and faculty can actually try this machine out first hand and provide me with informed feedback and opinions . If something went wrong , I would still be able to salvage the machine and I would be able to spend the rest of my resources wisely .
Another experiment focused on workshop design . Most of the machines in the fabrication studio
were new to faculty and students . I needed to gauge interest levels , skill levels , and identify methods of teaching that resonated with my audience . Hence , I started the workshop series with a workshop on computer aided design - since that was a fundamental skill that they would have to learn before they could start using machines like the 3D printers . Since I had never designed a workshop before or taught a class , I decided to gather feedback on the go and keep my workshop flexible so that I could accommodate the classes diverse questions better . The workshops would be limited to a small number of students at a time , and I decided not to follow a fixed and restrictive syllabus . The students were encouraged to ask lots of questions . The workshops were free of cost for attendees , and I used open source software to keep the cost of the workshops down .
I also designed a survey that allowed students to voice their opinions on a variety of issues
pertaining to the fabrication space ; including opening hours , culture of the space , potential future projects , their ideas for new machines or technology in the space . Concurrently , I was trying out
different opening hours for the space in practice ; this allowed students to give more reliable feedback from real experience .
INSIGHT
The experiments were a huge success . In the first experiment on 3D printing machines , faculty and
students were using the machine extensively , and in ways that I would not have imagined . One faculty used the 3D printer to print out scale models of dinosaur bones that they could use in class , instead of just using pictures . I was able to use the results from this experiment to make a strong case for purchasing more 3D printers , that were larger and with more functionality . Now , the fabrication space has four 3D printers ; each can print different volumes and with different resolutions . Since the community has seen that experimentation has led to this positive change , they are still carrying out these learning experiments and developing new ideas based on those learnings . The last 3D printer we bought came as a result of students demanding more open source 3D printing machines so that they could control different parameters of printing - this was a very unique insight as all my secondary and tertiary research indicated the exact opposite , that most users preferred a automated or smart printer which required little input or configuration .
The workshop experiment initially made the workshops seem longer and more tedious but after a
few iterations , students and faculty started responding to them favourably . An insight that surprised me was that even though most of the students did not have a background in science or were not pursuing a bachelors in a hard science field , they were very aware of the technological developments and their various applications . A fine arts student , who was interested in oil paintings and sculptures , took keen interest in computer aided design workshops . The student provided me with insight on how I can improve the workshop by discussing and demonstrating the software ’s application in the fine arts . This allowed me to learn something new , and then share that new knowledge with my students .
Lastly , I did not anticipate or account for the demand for sewing machines in the fabrication space ,
a result that kept coming up in the survey . Hence , I met up with some of the students and faculty who wanted the sewing machines so that I could understand their perspective better and identify what specific needs would need to be met . This allowed me to identify the blind spots in my view of the role and function of the fabrication space .
APPROACH
The learning launch / experimentation approach definitely served its purpose and was successful in
helping me deal with the challenge of setting up the fabrication space . By allowing me to break down the big challenge into smaller chunks and attack them individually meant that even with little experience or formal knowledge in the field , I was able to deliver a favourable outcome . However , after learning about the various design thinking tools , I now believe that if I had applied a combination of tools , such as mind mapping with learning launch , the result would have been better .
Mind mapping would have helped me involve members of the community [ students , staff , faculty ]
in the process a lot earlier . I could have gained some of the insights even before the experiments began and I could have used that knowledge to improve the experiment design . If I had the time and resources , I would have also liked to have done a visualization exercise with the administrators of the space , that would have helped them design better policy and procedure for the operation of the fabrication space .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION ON LEARNING LAUNCH TOOL
CHALLENGE & SELECTION
In my last role at a university , I was assigned the task of setting up a fabrication studio for the
college , from scratch . While I had a technical background in engineering , I was a fresh graduate and I had never set up a fabrication space before . Since this was a liberal arts college , I had limited support from other staff and faculty . I was expected to learn on the job , and due to strict schedules , I also had a limited amount of time to achieve the objective . The scope of this project included selecting and purchasing the equipment required for the space , designing the space , and designing programs and workshops that would be conducted in the space for the community members . The challenge was to set up the fabrication space with limited time and resources . To meet this challenge I needed a solution that would allow to learn on the go , make mistakes that are small and easy to rectify , and provide me with meaningful information on the performance of my ideas .
While I did n’t know it then , I chose to apply the principles of the “ learning launch ” tool to this
challenge . I had a natural inclination to experimentation due to my academic background , so I decided that I would break down the challenge and conduct mini experiments . My mini experiments would help me identify , from a pool of ideas , what worked best and what did n’t , economically and as quickly as possible . I also needed room to make mistakes , and retrace my steps . Cheap , fast experiments with the purpose of learning and gaining new insight is precisely what I planned to do , and as the lecture in week 4 suggests , is at the heart of the of the learning launch tool .
APPLICATION
Before I could start my experimentation , I did an extensive survey of “ what is ” being done in
institutions around the world . That helped me identify benchmarks and performance goals that I would have to strive towards . Armed with this knowledge , I designed my experiments . One of my experiments was focused on gauging the interest in 3D printing machines in the space and the scope of their use . I had to pick from multiple types of 3D printers , each with its own speciality , and price tag . I realized , that given the tight schedule , it would make sense for me to start small and quickly purchase a single 3D printer so that interested students and faculty can actually try this machine out first hand and provide me with informed feedback and opinions . If something went wrong , I would still be able to salvage the machine and I would be able to spend the rest of my resources wisely .
Another experiment focused on workshop design . Most of the machines in the fabrication studio
were new to faculty and students . I needed to gauge interest levels , skill levels , and identify methods of teaching that resonated with my audience . Hence , I started the workshop series with a workshop on computer aided design - since that was a fundamental skill that they would have to learn before they could start using machines like the 3D printers . Since I had never designed a workshop before or taught a class , I decided to gather feedback on the go and keep my workshop flexible so that I could accommodate the classes diverse questions better . The workshops would be limited to a small number of students at a time , and I decided not to follow a fixed and restrictive syllabus . The students were encouraged to ask lots of questions . The workshops were free of cost for attendees , and I used open source software to keep the cost of the workshops down .
I also designed a survey that allowed students to voice their opinions on a variety of issues
pertaining to the fabrication space ; including opening hours , culture of the space , potential future projects , their ideas for new machines or technology in the space . Concurrently , I was trying out
different opening hours for the space in practice ; this allowed students to give more reliable feedback from real experience .
INSIGHT
The experiments were a huge success . In the first experiment on 3D printing machines , faculty and
students were using the machine extensively , and in ways that I would not have imagined . One faculty used the 3D printer to print out scale models of dinosaur bones that they could use in class , instead of just using pictures . I was able to use the results from this experiment to make a strong case for purchasing more 3D printers , that were larger and with more functionality . Now , the fabrication space has four 3D printers ; each can print different volumes and with different resolutions . Since the community has seen that experimentation has led to this positive change , they are still carrying out these learning experiments and developing new ideas based on those learnings . The last 3D printer we bought came as a result of students demanding more open source 3D printing machines so that they could control different parameters of printing - this was a very unique insight as all my secondary and tertiary research indicated the exact opposite , that most users preferred a automated or smart printer which required little input or configuration .
The workshop experiment initially made the workshops seem longer and more tedious but after a
few iterations , students and faculty started responding to them favourably . An insight that surprised me was that even though most of the students did not have a background in science or were not pursuing a bachelors in a hard science field , they were very aware of the technological developments and their various applications . A fine arts student , who was interested in oil paintings and sculptures , took keen interest in computer aided design workshops . The student provided me with insight on how I can improve the workshop by discussing and demonstrating the software ’s application in the fine arts . This allowed me to learn something new , and then share that new knowledge with my students .
Lastly , I did not anticipate or account for the demand for sewing machines in the fabrication space ,
a result that kept coming up in the survey . Hence , I met up with some of the students and faculty who wanted the sewing machines so that I could understand their perspective better and identify what specific needs would need to be met . This allowed me to identify the blind spots in my view of the role and function of the fabrication space .
APPROACH
The learning launch / experimentation approach definitely served its purpose and was successful in
helping me deal with the challenge of setting up the fabrication space . By allowing me to break down the big challenge into smaller chunks and attack them individually meant that even with little experience or formal knowledge in the field , I was able to deliver a favourable outcome . However , after learning about the various design thinking tools , I now believe that if I had applied a combination of tools , such as mind mapping with learning launch , the result would have been better .
Mind mapping would have helped me involve members of the community [ students , staff , faculty ]
in the process a lot earlier . I could have gained some of the insights even before the experiments began and I could have used that knowledge to improve the experiment design . If I had the time and resources , I would have also liked to have done a visualization exercise with the administrators of the space , that would have helped them design better policy and procedure for the operation of the fabrication space .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13531 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Mind Mapping
Challenge
In order to increase revenues and better position ourselves in the market , it´s important that we continue to please our customers , in both service and product range . This will ensure we are better placed to compete against new entrants in the market , and that we can maintain / increase a price premium for our products . Our current understanding of customers needs / wants is fairly limited , and customer knowledge is concentrated to a few individuals in the sales team , whereas the business development team who develop new potential products have limited customer empathy . The challenge is use increased customer empathy to generate ideas for new products and services .
Selection
The tool selected was Mind Mapping . This tool was selected because it quickly and easily allows insights about customers gained through previous works with other tools ( storytelling , etc ) to be shared with the whole team and used as a springboard to generate new ideas . It is the segway from understanding of our current state ( “ what is ” ) to an innovative business development pathway ( “ what if ” ) , and is perfect for a multi - disciplinary team .
Application
Data collected in using previous tools in the design thinking methodology was spread around the room in which the workshop was carried out . The workshop was run over half a day , and featured a multidisciplinary team , including commercial , operational , new product development , logistics and strategy team members . Participants were invited to discuss current state “ what is ” , with the assistance of the information collated , and share experiences to give a common base of understanding from which to generate ideas .
Participants were then given post its notes and asked to give a “ first burst ” of ideas based on the material displayed in the room and the initial discussions . This was done in the “ silent sharing ” mechanism , whereby participants write down their ideas in silence , and then afterwards share them with the rest of the group . These post it notes were then placed up on the wall , with a couple of very basic pattern groupings based on whether the idea related to new products , or services .
Next , participants were asked to choose at random a couple of post it notes of ideas from the wall , and try to further develop these ideas , and draw connections between different ideas ( e.g. a new product and a new service ) to create compound ideas of increased value . The new ideas were then placed back onto the wall , along with the original ideas . A couple of extra round of idea generation and development were carried out .
As a second stage , to group the ideas into more definitive themes and to assess the timeline of the idea ( i.e. short term , medium term , long term ) the group was reduced to a couple of core
members to represent the key stake holding departments , with several facilitators . The facilitators helped the stakeholders to rapidly categorise each of the ideas , and replace them around the room based on their categories . In later stages the ideas of highest priority ( based on impact and effort of implementation ) were developed into projects for rapid prototyping and implementation .
Insight
I found the tool very interesting and useful , having the information collected in advance and spread out over the room gave real depth and added useful insights to the idea generation . I think that both the quality and quantity of the ideas was increased because of the supporting material . More broadly , this tool demonstrated to me the value of the design thinking process , following the various stages of “ what is ” to “ what if ” and then in later stages going through “ what works ” and “ what wows ” .
When using this tool I also found a lot of value keeping in mind the idea of the “ growth mindset ” , and this is one of the key aspects that I aim to keep thinking back on in future work .
Approach
If I was using the tool again I would send out relevant information to the participants in advance to give them more time to absorb the “ as is ” information , as this time in the workshop was a little more limited than ideal due to time pressures and the desire to get to the idea generation session . I would like to try out sending information ( gathered through tools such as visualization and storytelling ) one piece a day for the week leading up to the workshop , as I think this would build up anticipation and generate interest and excitement , and also give the participants more time to think of ideas in advance .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Mind Mapping
Challenge
In order to increase revenues and better position ourselves in the market , it´s important that we continue to please our customers , in both service and product range . This will ensure we are better placed to compete against new entrants in the market , and that we can maintain / increase a price premium for our products . Our current understanding of customers needs / wants is fairly limited , and customer knowledge is concentrated to a few individuals in the sales team , whereas the business development team who develop new potential products have limited customer empathy . The challenge is use increased customer empathy to generate ideas for new products and services .
Selection
The tool selected was Mind Mapping . This tool was selected because it quickly and easily allows insights about customers gained through previous works with other tools ( storytelling , etc ) to be shared with the whole team and used as a springboard to generate new ideas . It is the segway from understanding of our current state ( “ what is ” ) to an innovative business development pathway ( “ what if ” ) , and is perfect for a multi - disciplinary team .
Application
Data collected in using previous tools in the design thinking methodology was spread around the room in which the workshop was carried out . The workshop was run over half a day , and featured a multidisciplinary team , including commercial , operational , new product development , logistics and strategy team members . Participants were invited to discuss current state “ what is ” , with the assistance of the information collated , and share experiences to give a common base of understanding from which to generate ideas .
Participants were then given post its notes and asked to give a “ first burst ” of ideas based on the material displayed in the room and the initial discussions . This was done in the “ silent sharing ” mechanism , whereby participants write down their ideas in silence , and then afterwards share them with the rest of the group . These post it notes were then placed up on the wall , with a couple of very basic pattern groupings based on whether the idea related to new products , or services .
Next , participants were asked to choose at random a couple of post it notes of ideas from the wall , and try to further develop these ideas , and draw connections between different ideas ( e.g. a new product and a new service ) to create compound ideas of increased value . The new ideas were then placed back onto the wall , along with the original ideas . A couple of extra round of idea generation and development were carried out .
As a second stage , to group the ideas into more definitive themes and to assess the timeline of the idea ( i.e. short term , medium term , long term ) the group was reduced to a couple of core
members to represent the key stake holding departments , with several facilitators . The facilitators helped the stakeholders to rapidly categorise each of the ideas , and replace them around the room based on their categories . In later stages the ideas of highest priority ( based on impact and effort of implementation ) were developed into projects for rapid prototyping and implementation .
Insight
I found the tool very interesting and useful , having the information collected in advance and spread out over the room gave real depth and added useful insights to the idea generation . I think that both the quality and quantity of the ideas was increased because of the supporting material . More broadly , this tool demonstrated to me the value of the design thinking process , following the various stages of “ what is ” to “ what if ” and then in later stages going through “ what works ” and “ what wows ” .
When using this tool I also found a lot of value keeping in mind the idea of the “ growth mindset ” , and this is one of the key aspects that I aim to keep thinking back on in future work .
Approach
If I was using the tool again I would send out relevant information to the participants in advance to give them more time to absorb the “ as is ” information , as this time in the workshop was a little more limited than ideal due to time pressures and the desire to get to the idea generation session . I would like to try out sending information ( gathered through tools such as visualization and storytelling ) one piece a day for the week leading up to the workshop , as I think this would build up anticipation and generate interest and excitement , and also give the participants more time to think of ideas in advance .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18488 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization – Defining department vision Statement for the next year – Collaboration & Customers
Challenge :
In my current organization , we are responsible of delivering IT services for customers in Europe in in India . The department which we are operating in India is based in one physical location whereas several other locations are used in India to operate . Our location is the least crowded one and the recent one . The center of decision , transverse functions ( HR , IT etc … ) is at the Headquarter where
majority of our workforce reside . The current challenges of the department is that our employees feels disconnected with the HQ & have hurdles with our HR / IT etc . … whom they perceive is far from their need and would like to see improvement actions on collaboration with HQ . At the same time , they feel that the customer we serves are too narrow & that our department may have further
potential to expand so defining the right strategy to support our customers based .
Selection :
I have used the Visualization tool to get further ideas & vision for the future of the department , how it
could be positioned internally , how that could become relevant & also different from other locations
and fully assumed . I have select this for the challenge as for 2 reason :
- To bring the different people from different projects / functions an opportunity to share their views and collaborate together as they have less opportunity to do so . Also one
function / project could bring to the table a different perspective than other may not see or experience with their ecosystem
- To be able to draw pattern which would come out quickly through headlines or topics
shortlisted in order to define next steps of actions
Application :
I have divided team in 4 groups , coming all from different seniority levels , projects / functions and tasked them to come up with the headline of the newspaper who would promote our department for the year 2014 , and a visual which would represent the vision of each group of how they would see
their department successful in the next 5 years . One chart is given to each of the group and markets to picture their vision for 20 minutes . Then each group nominate a presenter who would present the picture & explain in few words what have they draw , what they wanted to convey , why it was necessary . Then the whole group would vote for the best relevant headline for the department & the
best picture to describe the vision of the future .
This tool was quite effective and everybody participated with lots of excitement & engagement . The time was a bit less at the beginning for creativity however allowing them to ask few questions to be
guided at the beginning helped . Later on the outcome was all timely deliver and relevant from all the
teams .
Insight :
This tool allowed be to have insights that affected by the challenge . Also how this was relevant to
design thinking ( which was actually prior to this course ) without knowing it :
- We found out that the department lacked still communication with HQ , which team member were expected to have more informal & human than formal ( generic mail i d , chatsupport etc … ) . Channel of collaboration between the HQ & the department was seen too formal and
team member wanted to have a face of a person , and the feel that they were taken care by this person . This was a really change in the approach for communication that the tool could help define .
- The feel that there was no need to further expand the customer based but more to grow the
expertise & the innovation as a focus which were lacking at this stage
- The “ discovery ” that each team member expected from the department by default Growth &
Expertise & Innovation .
Approach
As this tool was used prior to my course , I was unaware that it could fit in design thinking . Looping back now , I would have use this tool and then continued with another tool like brainstorming or / and mind mapping as I felt we could exploit more from the group that the drawings to come up with
further narrowed down collective actions to experiment & try . This tool felt relevant to describe a vision because it is usually having subjectivity and sometimes a difficulty from people to express it
right with their own terms .
It helped to have during this session to have interaction with people to express what they wanted to
convey , what they thought of to enrich the experience and to see their dilemma / their thought which sometime could have been positively or negatively reinforced by other members of their own group .
Recommend to couple Visualization which interactions as well .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization – Defining department vision Statement for the next year – Collaboration & Customers
Challenge :
In my current organization , we are responsible of delivering IT services for customers in Europe in in India . The department which we are operating in India is based in one physical location whereas several other locations are used in India to operate . Our location is the least crowded one and the recent one . The center of decision , transverse functions ( HR , IT etc … ) is at the Headquarter where
majority of our workforce reside . The current challenges of the department is that our employees feels disconnected with the HQ & have hurdles with our HR / IT etc . … whom they perceive is far from their need and would like to see improvement actions on collaboration with HQ . At the same time , they feel that the customer we serves are too narrow & that our department may have further
potential to expand so defining the right strategy to support our customers based .
Selection :
I have used the Visualization tool to get further ideas & vision for the future of the department , how it
could be positioned internally , how that could become relevant & also different from other locations
and fully assumed . I have select this for the challenge as for 2 reason :
- To bring the different people from different projects / functions an opportunity to share their views and collaborate together as they have less opportunity to do so . Also one
function / project could bring to the table a different perspective than other may not see or experience with their ecosystem
- To be able to draw pattern which would come out quickly through headlines or topics
shortlisted in order to define next steps of actions
Application :
I have divided team in 4 groups , coming all from different seniority levels , projects / functions and tasked them to come up with the headline of the newspaper who would promote our department for the year 2014 , and a visual which would represent the vision of each group of how they would see
their department successful in the next 5 years . One chart is given to each of the group and markets to picture their vision for 20 minutes . Then each group nominate a presenter who would present the picture & explain in few words what have they draw , what they wanted to convey , why it was necessary . Then the whole group would vote for the best relevant headline for the department & the
best picture to describe the vision of the future .
This tool was quite effective and everybody participated with lots of excitement & engagement . The time was a bit less at the beginning for creativity however allowing them to ask few questions to be
guided at the beginning helped . Later on the outcome was all timely deliver and relevant from all the
teams .
Insight :
This tool allowed be to have insights that affected by the challenge . Also how this was relevant to
design thinking ( which was actually prior to this course ) without knowing it :
- We found out that the department lacked still communication with HQ , which team member were expected to have more informal & human than formal ( generic mail i d , chatsupport etc … ) . Channel of collaboration between the HQ & the department was seen too formal and
team member wanted to have a face of a person , and the feel that they were taken care by this person . This was a really change in the approach for communication that the tool could help define .
- The feel that there was no need to further expand the customer based but more to grow the
expertise & the innovation as a focus which were lacking at this stage
- The “ discovery ” that each team member expected from the department by default Growth &
Expertise & Innovation .
Approach
As this tool was used prior to my course , I was unaware that it could fit in design thinking . Looping back now , I would have use this tool and then continued with another tool like brainstorming or / and mind mapping as I felt we could exploit more from the group that the drawings to come up with
further narrowed down collective actions to experiment & try . This tool felt relevant to describe a vision because it is usually having subjectivity and sometimes a difficulty from people to express it
right with their own terms .
It helped to have during this session to have interaction with people to express what they wanted to
convey , what they thought of to enrich the experience and to see their dilemma / their thought which sometime could have been positively or negatively reinforced by other members of their own group .
Recommend to couple Visualization which interactions as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18274 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Submitted by : Steven Richards
Date : November 25 2018
Challenge and Selection : My first experience of using tools related to Design Thinking was the Learning Launch – or Experimentation . I ’ve been working with a number of global consultants from all over the world in seeking hypothetical , disruptive innovations that World Wild Foundation might potentially consider commercializing and scaling as part of their existing Consumer Health portfolio . This was an entirely hypothetical example for them to consider – and may never see the light of day – but we need to show them how the innovation process works and what it might produce . As part of that innovation phase – a critical part of it involved collecting external data from pharma executives , technologists and actual consumers to validate if any of the rather zany products or services we were creating might actually have merit in considering . Thus a Learning Launch was undertaken to develop a hypothesis for each of the proposed products ( 10 in all ) , and we quickly realized that , as many of our ideas utilized the same technologies ( block chain , VR , big data , nano- technology , wearables , etc . ) we might be able to consolidate 10 product Learning Launches and reduce that number to about 4 , as we had very limited time and needed to move fast . Learning Launch provided us the critical platform to take our rather wild ideas and see if there were any issues , worries , challenges or out - right fails associated with chasing these further down the innovation path .
Application : We started by looking at the core or ‘ crux ’ hypotheses we needed to test with external sources – and identified 4 key hypotheses to address . In each of these , we need then to determine what were the most effective means of gathering the most illustrative data that would either validate our concepts – or prove them to be ineffective , too expansive , technologically impossible or otherwise of little concern to the consumer and/or problematic with our client company . We ultimately landed on using on - line surveys using Survey Monkey , where we sought demographic data to address ethnographics , then dug into the challenges / problems the respondents experienced , and further drilled down ( based on answers to key questions ) , as to what their experience was with each of these elements in terms of available relief or cure . This was used to qualify respondents to be able to participate in the next phase of questioning . We then introduced a prototype concept to them , simply explaining the basics and what use cases we planned to implement . This then framed up the follow on questions that queried whether or not they would feel comfortable engaging with the technologies we proposed , the techniques and methods involved , and whether or not they would consider using these concepts were they readily available tomorrow . We were seeking , as Heiko Meier described in week 4 ’s Learning Launch presentation , the truth about whether or not our ideas were even worth considering – or would the fall at the first hurdle . We further sought open - ended responses as to why they might use or not use our disruptive innovations – and then poured through the results in earnest . We launched these extensive surveys via various social media tools to gain access to as large a sample size as we could – to maintain a level of statistical significance .
We then divided the responses into appropriate groups covering each of the disruptive innovations we were seeking insight about – then into ethnographic categories , to see if patterns would emerge on that demographic breakout .
In some cases – where responses appeared to lead towards deeper , more insightful learning – we reached out to individuals for one - to - one interviews ( with their permission , of course ) , and dug further into the details of why they responded the way they did , and why they would either choose to engage or pass on the concepts we created . We were deeply aware of confirmation bias , and seeking to really understand why the sceptics were feeling the way in which they did .
We then met as a team with a specific focus – which was only to validate or invalidate the concepts – based solely on the data we received back , and sought to ignore any personal attachment to the concepts we ’d created initially .
Insight and Approach : The insights we gained by reviewing the data from the surveys and interviews was rather insightful – and challenged all of us to reconsider several aspects of our disruptive innovations . We found the people had very specific notions and pre - conceptions about the pharma industry , misuse of personal data , the use of wearable data gathering devices and multiple perspectives ( POVs ) represented from each of the constituent groups ( internal pharma execs , consumers , technologists ) . What we quickly realized was that all parties felt that the innovation activity that led to our particular concepts were laudable and worth exploring ultimately as ideas for the future . But in most cases – only the least invasive concepts were ultimately rewarded with an appropriate level of validation – mostly in the realm of using wearable devices such as smart watches or using VR tools ( but not implants , smart tattoos or nanotech ingestible technology ) . Other ideas that involved genomics , open source data - base queries using their personal data ( even anonymously using block chain management ) and creating a highly personalized ‘ Health Cockpit ’ were met with high levels of scepticism – based on the multitude of data breaches , misuse by profit driven insurance companies , and poor data management in previous efforts to create data oceans by the likes of Google working with the National Health Service in the UK – as well as the typical commercial selling of personal data to marketing companies . Invasive technologies were also met with a level of concern – mostly around the unknown effects these devices might have on the human body – not to mention what is done with the data they create and who owns it ultimately .
This was massively mind - expanding and brought to bear many aspects and knock - on effects of intense media coverage , negative perceptions of capitalistic organizations , misuse of personal information , the seemingly tone - deaf and uncaring approach that major technology companies have architected their early experiments – as well as how they ’ve dealt with security breaches – ultimately leading to an overall mistrust of new technologies potentially producing the same negative outcomes for our respondents . Had we simply went along with our own biases , where we felt new technologies offered powerful diagnostic insights , leading to new treatment regimes , new drug creation or use of alternative means to reduce anxiety , ease pain and suffering and reduce dependence on drugs – we might have imagined humanity would receive us with open arms and consume what we created with great enthusiasm . We would have used traditional business modelling , creating presumptive market penetration and use acceptance data – likely using previously existing research that was confirming of our innovative use of technology – and never would have seen the brick wall sitting in front of us as we sped along that the road ahead was wide
open . This exercise in seeking ‘ the truth ’ and removing confirmation bias challenges , while then focusing only on whether or not the raw data received either validated or invalidated our original hypotheses save us time , money , and wasted innovation and manufacturing cycles , not to mention failed marketing and sales activity and reputational damage we could have imposed on an unwitting client who otherwise might have been completely sold on our ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT: Steven Richards
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Submitted by : Steven Richards
Date : November 25 2018
Challenge and Selection : My first experience of using tools related to Design Thinking was the Learning Launch – or Experimentation . I ’ve been working with a number of global consultants from all over the world in seeking hypothetical , disruptive innovations that World Wild Foundation might potentially consider commercializing and scaling as part of their existing Consumer Health portfolio . This was an entirely hypothetical example for them to consider – and may never see the light of day – but we need to show them how the innovation process works and what it might produce . As part of that innovation phase – a critical part of it involved collecting external data from pharma executives , technologists and actual consumers to validate if any of the rather zany products or services we were creating might actually have merit in considering . Thus a Learning Launch was undertaken to develop a hypothesis for each of the proposed products ( 10 in all ) , and we quickly realized that , as many of our ideas utilized the same technologies ( block chain , VR , big data , nano- technology , wearables , etc . ) we might be able to consolidate 10 product Learning Launches and reduce that number to about 4 , as we had very limited time and needed to move fast . Learning Launch provided us the critical platform to take our rather wild ideas and see if there were any issues , worries , challenges or out - right fails associated with chasing these further down the innovation path .
Application : We started by looking at the core or ‘ crux ’ hypotheses we needed to test with external sources – and identified 4 key hypotheses to address . In each of these , we need then to determine what were the most effective means of gathering the most illustrative data that would either validate our concepts – or prove them to be ineffective , too expansive , technologically impossible or otherwise of little concern to the consumer and/or problematic with our client company . We ultimately landed on using on - line surveys using Survey Monkey , where we sought demographic data to address ethnographics , then dug into the challenges / problems the respondents experienced , and further drilled down ( based on answers to key questions ) , as to what their experience was with each of these elements in terms of available relief or cure . This was used to qualify respondents to be able to participate in the next phase of questioning . We then introduced a prototype concept to them , simply explaining the basics and what use cases we planned to implement . This then framed up the follow on questions that queried whether or not they would feel comfortable engaging with the technologies we proposed , the techniques and methods involved , and whether or not they would consider using these concepts were they readily available tomorrow . We were seeking , as Heiko Meier described in week 4 ’s Learning Launch presentation , the truth about whether or not our ideas were even worth considering – or would the fall at the first hurdle . We further sought open - ended responses as to why they might use or not use our disruptive innovations – and then poured through the results in earnest . We launched these extensive surveys via various social media tools to gain access to as large a sample size as we could – to maintain a level of statistical significance .
We then divided the responses into appropriate groups covering each of the disruptive innovations we were seeking insight about – then into ethnographic categories , to see if patterns would emerge on that demographic breakout .
In some cases – where responses appeared to lead towards deeper , more insightful learning – we reached out to individuals for one - to - one interviews ( with their permission , of course ) , and dug further into the details of why they responded the way they did , and why they would either choose to engage or pass on the concepts we created . We were deeply aware of confirmation bias , and seeking to really understand why the sceptics were feeling the way in which they did .
We then met as a team with a specific focus – which was only to validate or invalidate the concepts – based solely on the data we received back , and sought to ignore any personal attachment to the concepts we ’d created initially .
Insight and Approach : The insights we gained by reviewing the data from the surveys and interviews was rather insightful – and challenged all of us to reconsider several aspects of our disruptive innovations . We found the people had very specific notions and pre - conceptions about the pharma industry , misuse of personal data , the use of wearable data gathering devices and multiple perspectives ( POVs ) represented from each of the constituent groups ( internal pharma execs , consumers , technologists ) . What we quickly realized was that all parties felt that the innovation activity that led to our particular concepts were laudable and worth exploring ultimately as ideas for the future . But in most cases – only the least invasive concepts were ultimately rewarded with an appropriate level of validation – mostly in the realm of using wearable devices such as smart watches or using VR tools ( but not implants , smart tattoos or nanotech ingestible technology ) . Other ideas that involved genomics , open source data - base queries using their personal data ( even anonymously using block chain management ) and creating a highly personalized ‘ Health Cockpit ’ were met with high levels of scepticism – based on the multitude of data breaches , misuse by profit driven insurance companies , and poor data management in previous efforts to create data oceans by the likes of Google working with the National Health Service in the UK – as well as the typical commercial selling of personal data to marketing companies . Invasive technologies were also met with a level of concern – mostly around the unknown effects these devices might have on the human body – not to mention what is done with the data they create and who owns it ultimately .
This was massively mind - expanding and brought to bear many aspects and knock - on effects of intense media coverage , negative perceptions of capitalistic organizations , misuse of personal information , the seemingly tone - deaf and uncaring approach that major technology companies have architected their early experiments – as well as how they ’ve dealt with security breaches – ultimately leading to an overall mistrust of new technologies potentially producing the same negative outcomes for our respondents . Had we simply went along with our own biases , where we felt new technologies offered powerful diagnostic insights , leading to new treatment regimes , new drug creation or use of alternative means to reduce anxiety , ease pain and suffering and reduce dependence on drugs – we might have imagined humanity would receive us with open arms and consume what we created with great enthusiasm . We would have used traditional business modelling , creating presumptive market penetration and use acceptance data – likely using previously existing research that was confirming of our innovative use of technology – and never would have seen the brick wall sitting in front of us as we sped along that the road ahead was wide
open . This exercise in seeking ‘ the truth ’ and removing confirmation bias challenges , while then focusing only on whether or not the raw data received either validated or invalidated our original hypotheses save us time , money , and wasted innovation and manufacturing cycles , not to mention failed marketing and sales activity and reputational damage we could have imposed on an unwitting client who otherwise might have been completely sold on our ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Steven Richards"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5037 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment Reflection – Visualisation | Aline Lima
Assignment Reflection – Visualisation |
Design Thinking for Innovation , BTECH)students )
Reflection – Visualisation
Challenge
One of my key assignments this year is an internal communications project I am currently running . The project is nearing completion .
My campaign goals were as follows :
( a ) to raise awareness among employees about social impact driven through our financial inclusion programme Mein Pragati ( I am progress )
( b ) to create a platform so that social impact , whether at an individual or corporate level , becomes a conversation starter , raising social consciousness and discourse about it .
Selection
The tools that I use most often are visualization and storytelling depending on the platform or medium I have for awareness and recall . For instance , if it is an event or a presentation , I use story - telling . But for a cause - based , campaign - specific internal communication , I use visualization .
To accurately depict the foundation ’s journey , I referred to the 5Ws and 1H framework to form a set of questions that would shape the narrative . The idea was to develop a visual story that all employees , even those without context to our programme could comprehend .
I interviewed various stakeholders . Firstly , our employees , to understand what social impact means to them . Based on 30 discussions , I created employee personas . I also spoke with my business leader to understand what she ’d like to convey as we were celebrating the foundation ’s fifth anniversary . Finally , I reached out to various external agencies to collaborate with , for ideation , and implementation , to achieve our goals .
Based on these discussions , I identified three key associations with social impact . Firstly , a sense of legacy , resulting from achieving milestones related to behavior change . Secondly , giving back as a meaningful use of time and resources , over and above achieving business goals . Thirdly , gaining new perspectives through social work . I created an infographic style PPT for my reference ; and mapped the associations with the personas . For a common understanding , I would share this document with the agency selected to implement the campaign .
I was not looking for traditional ideas to convey our milestones and achievements , as corporate social responsibility ( CSR ) tends to be boxed in with visuals of disadvantaged families . Besides , the response to my previous documentary films which served as testimonials for Mein Pragati , was polarized by global and domestic offices . Employees from global offices were touched , and happy to be associated with such a cause . In contrast , employees from domestic offices in India were indifferent . To me , this was alarming because 50 % of our workforce volunteer in our second programme , CRISIL RE , driving financial literacy in our urban centres .
The agency I selected , proposed a unique approach , one which met my needs for visual stories with high recall . We would depict our journey and key milestones through offline installations such as a Lego wall , wall decal , the intranet , and traditional online emailers . The visuals would be aligned with the messages my company wanted to communicate and the social impact associations we identified as relevant .
Assignment Reflection – Visualisation | Aline Lima
Assignment Reflection – Visualisation |
Design Thinking for Innovation , BTECH)students )
Application
The visual stories went through multiple iterations mostly , because an artistic Lego wall was a first for the agency as well as me .
At the outset , I convinced the agency to send across a rough hand sketch with stick figures , based on key messages I drafted . This hand sketch helped me get a buy in from my internal stakeholders , such as my business leaders , before we could sign on the agency as a vendor . That done , we set out to develop authentic character sketches , to represent our beneficiaries , and our field force . I shared pictures of our training sessions , our beneficiaries , their houses and surroundings with the agencies and insisted on replicating these references for authenticity .
After the second iteration for my review , I created a set of questions to guide the designers , such as : ( 1 ) What are we conveying through the artwork ? ( 2 ) Is our message obvious at a glance or does a person need an explanation to understand the visual depiction ? ( 3 ) What are the cultural and real life references that should be incorporated so that every character depiction , and every frame at a glance , are identifiable with Mein Pragati ? ( 4 ) Is the journey and outcome through Mein Pragati clearly depicted ?
I would send out soft copies of the creatives to my internal stakeholders , before meeting them with posters of these sketches , for their notes and comments . The personas and associations along with our campaign goal were always the basis for reviewing documentation . After my discussions , I would scan a copy of the artwork with specific comments and proposed changes , and share this with the agency to address . This was for our first objective , of raising awareness about Mein Pragati .
For our second objective of making social impact a conversation starter , and raising discourse about social impact , we decided to proceed with photo stories based on candid conversations with our employees . The photo stories would highlight an employee as the person next door , who was taking a small step which had a big impact on someone he or she encountered .
Insight and approach
As we began sending out emails , we saw fatigue set in after the second email . Hence , we created a visual flipbook , which had our cartoon vector characters narrating our journey . We used line art to depict the stories . The book looks like a short graphic novel , and has been widely appreciated . We changed our approach to reduce the number of emails sent to employees and avoid losing their attention midway through the mailer series .
As regards the Lego wall , we initially wanted all characters to be depicted using Lego bricks . However , when the characters were distorted and looked nothing like the cartoon vector designs despite the artists ' best efforts , I recommended that we use sunboard cutouts for the characters . I now realise the importance of giving artists time to etch the characters on a demo Lego set before putting up the wall . This would have saved their time and rework efforts , as we would have understood the artists ’ constraints , and decided to use sunboard cutouts for the characters , early on .
I also realise the importance of mind mapping before creating each visual photo story . We did n’t do this , causing multiple iterations in finalising the copy for the photo stories .
| EMAIL:
ID_NUM:
NAME_STUDENT: Aline Lima, Aline Lima
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment Reflection – Visualisation | Aline Lima
Assignment Reflection – Visualisation |
Design Thinking for Innovation , BTECH)students )
Reflection – Visualisation
Challenge
One of my key assignments this year is an internal communications project I am currently running . The project is nearing completion .
My campaign goals were as follows :
( a ) to raise awareness among employees about social impact driven through our financial inclusion programme Mein Pragati ( I am progress )
( b ) to create a platform so that social impact , whether at an individual or corporate level , becomes a conversation starter , raising social consciousness and discourse about it .
Selection
The tools that I use most often are visualization and storytelling depending on the platform or medium I have for awareness and recall . For instance , if it is an event or a presentation , I use story - telling . But for a cause - based , campaign - specific internal communication , I use visualization .
To accurately depict the foundation ’s journey , I referred to the 5Ws and 1H framework to form a set of questions that would shape the narrative . The idea was to develop a visual story that all employees , even those without context to our programme could comprehend .
I interviewed various stakeholders . Firstly , our employees , to understand what social impact means to them . Based on 30 discussions , I created employee personas . I also spoke with my business leader to understand what she ’d like to convey as we were celebrating the foundation ’s fifth anniversary . Finally , I reached out to various external agencies to collaborate with , for ideation , and implementation , to achieve our goals .
Based on these discussions , I identified three key associations with social impact . Firstly , a sense of legacy , resulting from achieving milestones related to behavior change . Secondly , giving back as a meaningful use of time and resources , over and above achieving business goals . Thirdly , gaining new perspectives through social work . I created an infographic style PPT for my reference ; and mapped the associations with the personas . For a common understanding , I would share this document with the agency selected to implement the campaign .
I was not looking for traditional ideas to convey our milestones and achievements , as corporate social responsibility ( CSR ) tends to be boxed in with visuals of disadvantaged families . Besides , the response to my previous documentary films which served as testimonials for Mein Pragati , was polarized by global and domestic offices . Employees from global offices were touched , and happy to be associated with such a cause . In contrast , employees from domestic offices in India were indifferent . To me , this was alarming because 50 % of our workforce volunteer in our second programme , CRISIL RE , driving financial literacy in our urban centres .
The agency I selected , proposed a unique approach , one which met my needs for visual stories with high recall . We would depict our journey and key milestones through offline installations such as a Lego wall , wall decal , the intranet , and traditional online emailers . The visuals would be aligned with the messages my company wanted to communicate and the social impact associations we identified as relevant .
Assignment Reflection – Visualisation | Aline Lima
Assignment Reflection – Visualisation |
Design Thinking for Innovation , BTECH)students )
Application
The visual stories went through multiple iterations mostly , because an artistic Lego wall was a first for the agency as well as me .
At the outset , I convinced the agency to send across a rough hand sketch with stick figures , based on key messages I drafted . This hand sketch helped me get a buy in from my internal stakeholders , such as my business leaders , before we could sign on the agency as a vendor . That done , we set out to develop authentic character sketches , to represent our beneficiaries , and our field force . I shared pictures of our training sessions , our beneficiaries , their houses and surroundings with the agencies and insisted on replicating these references for authenticity .
After the second iteration for my review , I created a set of questions to guide the designers , such as : ( 1 ) What are we conveying through the artwork ? ( 2 ) Is our message obvious at a glance or does a person need an explanation to understand the visual depiction ? ( 3 ) What are the cultural and real life references that should be incorporated so that every character depiction , and every frame at a glance , are identifiable with Mein Pragati ? ( 4 ) Is the journey and outcome through Mein Pragati clearly depicted ?
I would send out soft copies of the creatives to my internal stakeholders , before meeting them with posters of these sketches , for their notes and comments . The personas and associations along with our campaign goal were always the basis for reviewing documentation . After my discussions , I would scan a copy of the artwork with specific comments and proposed changes , and share this with the agency to address . This was for our first objective , of raising awareness about Mein Pragati .
For our second objective of making social impact a conversation starter , and raising discourse about social impact , we decided to proceed with photo stories based on candid conversations with our employees . The photo stories would highlight an employee as the person next door , who was taking a small step which had a big impact on someone he or she encountered .
Insight and approach
As we began sending out emails , we saw fatigue set in after the second email . Hence , we created a visual flipbook , which had our cartoon vector characters narrating our journey . We used line art to depict the stories . The book looks like a short graphic novel , and has been widely appreciated . We changed our approach to reduce the number of emails sent to employees and avoid losing their attention midway through the mailer series .
As regards the Lego wall , we initially wanted all characters to be depicted using Lego bricks . However , when the characters were distorted and looked nothing like the cartoon vector designs despite the artists ' best efforts , I recommended that we use sunboard cutouts for the characters . I now realise the importance of giving artists time to etch the characters on a demo Lego set before putting up the wall . This would have saved their time and rework efforts , as we would have understood the artists ’ constraints , and decided to use sunboard cutouts for the characters , early on .
I also realise the importance of mind mapping before creating each visual photo story . We did n’t do this , causing multiple iterations in finalising the copy for the photo stories .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Aline Lima",
"Aline Lima"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1546 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Challenges and Selection
The organisation for which I was interning asked me created the standard operating procedures for their four departments of Web Development Department , Cloud Department , HR Department and Accounts Department . The development of standard operating procedures was taking place to improve the efficiency of the departments and find the gaps in the current ways of working of the department . So for the development of the SOP ’s , I choose the tool of visualisation as it would help create the SOP ’s in a manner that would be understood by all .
Application
I started the creating a business canvas model for the organisation to have an concise and crisp representation of the corporate strategy of the organisation . Then we used diagrams.net to create process charts of the different activities of the different organisation . We assigned a different color to each department and used it to represent the presence different departments in the working of a particular department . It was a way to integrate the processes of the organisation
Insights
The process charts we easily understood by the all the members of the organisation because of the visualisation tool being used .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Challenges and Selection
The organisation for which I was interning asked me created the standard operating procedures for their four departments of Web Development Department , Cloud Department , HR Department and Accounts Department . The development of standard operating procedures was taking place to improve the efficiency of the departments and find the gaps in the current ways of working of the department . So for the development of the SOP ’s , I choose the tool of visualisation as it would help create the SOP ’s in a manner that would be understood by all .
Application
I started the creating a business canvas model for the organisation to have an concise and crisp representation of the corporate strategy of the organisation . Then we used diagrams.net to create process charts of the different activities of the different organisation . We assigned a different color to each department and used it to represent the presence different departments in the working of a particular department . It was a way to integrate the processes of the organisation
Insights
The process charts we easily understood by the all the members of the organisation because of the visualisation tool being used .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11947 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Saravanan Saravanan
Technocreative Solution
Challenge
I am leading a creative team which supports Pre - Sales department . My team ’s responsibilities include creating digital and multimedia assets production for Pre - Sales department . Our work includes all kind of creative stuffs needed to boost sales of our company products ; it includes some technically challenging solutions . One of the project on which we were working was technically and creatively challenging , it ’s an interactive 3d models of our company ’s product . Team was divided into different geographical areas such as India and USA . We were developing 3D models in India and need to show ( cross check ) it to our manager and product technical managers , to know whether 3d model is technically fine or not ? But problem was , uploading this complete 3d model on internet which was rendered with lights , animation and other settings due to heavy output ( in terms of file size ) . This complete process just to show one model needs 2 days of time . And it ’s just a single model , we had lots of models in our project . And in case of feedbacks , again same 2 days(approx .. ) . My major concern is how do I reduce this time frame and speedup / overcome this process .
Selection :
First , we need to find out that it ’s a problem . Second , we should know that it needs to be solved . So , I focussed on problem , started searching and brainstorming about ideas to solve this issue and speed up my work . I than zeroed on a unique plugin which we could use inside 3ds MAX software ( 3d model making software ) . Flare3d is a platform for creating interactive 3D content for web and mobile devices . With a powerful Stage3D rendering engine and an intuitive IDE . They also provide a plug - in , which one can install into 3ds MAX ( 3d software ) and directly generate SWF ( file one can play on browser ) as output .
Application :
I just use this plugin i.e. Flare3d in of 3d ( 3ds MAX ) software , and interestingly it was free . As described above , our previous process was export 3d models into different 3d files where lights and another setup was done and from this final file , we export our video as MP4(video format ) . As due to light , animation and other effects final video output size was very high and transferring this on email / uploading was again a task . Another drawback was that this was just a video file and not an interactive file , so viewer ca n’t rotate , zoom etc . for proper checking .
Now with this new plugin i.e. Flare 3d , we now easily export a SWF file ( Adobe Flash player format ) directly from 3ds MAX software with just a click . This SWF we can directly run in browser ( with some other files as a package ) and its interactive too . Now any person who have this package will rotate , zoom , move this model . This plugin export video with automatic lighting which saved our lighting setup time as well . Interestingly . final file size is very small and can be transferred on email also . This reduced production time from 2 days into 2 min .
Insight and Approach :
After this incidence I got to know the importance of spotting an error or problem and then start finding solution . Due to this problem we get to know about this plugin and find out solution out of
Saravanan Saravanan
this . People know this software for interactive development purpose , but here we had a different problem , which we solved with this Plugin in our own style . It reduced our production time from 2 days to 2 min . which was very impressive . Final file size was so less that we send files on emails . It was very useful for the receiving person also as they can see this file interactively ( rotate , zoom , move etc . ) that too without spending a penny .
| EMAIL:
ID_NUM:
NAME_STUDENT: Saravanan Saravanan, Saravanan Saravanan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Saravanan Saravanan
Technocreative Solution
Challenge
I am leading a creative team which supports Pre - Sales department . My team ’s responsibilities include creating digital and multimedia assets production for Pre - Sales department . Our work includes all kind of creative stuffs needed to boost sales of our company products ; it includes some technically challenging solutions . One of the project on which we were working was technically and creatively challenging , it ’s an interactive 3d models of our company ’s product . Team was divided into different geographical areas such as India and USA . We were developing 3D models in India and need to show ( cross check ) it to our manager and product technical managers , to know whether 3d model is technically fine or not ? But problem was , uploading this complete 3d model on internet which was rendered with lights , animation and other settings due to heavy output ( in terms of file size ) . This complete process just to show one model needs 2 days of time . And it ’s just a single model , we had lots of models in our project . And in case of feedbacks , again same 2 days(approx .. ) . My major concern is how do I reduce this time frame and speedup / overcome this process .
Selection :
First , we need to find out that it ’s a problem . Second , we should know that it needs to be solved . So , I focussed on problem , started searching and brainstorming about ideas to solve this issue and speed up my work . I than zeroed on a unique plugin which we could use inside 3ds MAX software ( 3d model making software ) . Flare3d is a platform for creating interactive 3D content for web and mobile devices . With a powerful Stage3D rendering engine and an intuitive IDE . They also provide a plug - in , which one can install into 3ds MAX ( 3d software ) and directly generate SWF ( file one can play on browser ) as output .
Application :
I just use this plugin i.e. Flare3d in of 3d ( 3ds MAX ) software , and interestingly it was free . As described above , our previous process was export 3d models into different 3d files where lights and another setup was done and from this final file , we export our video as MP4(video format ) . As due to light , animation and other effects final video output size was very high and transferring this on email / uploading was again a task . Another drawback was that this was just a video file and not an interactive file , so viewer ca n’t rotate , zoom etc . for proper checking .
Now with this new plugin i.e. Flare 3d , we now easily export a SWF file ( Adobe Flash player format ) directly from 3ds MAX software with just a click . This SWF we can directly run in browser ( with some other files as a package ) and its interactive too . Now any person who have this package will rotate , zoom , move this model . This plugin export video with automatic lighting which saved our lighting setup time as well . Interestingly . final file size is very small and can be transferred on email also . This reduced production time from 2 days into 2 min .
Insight and Approach :
After this incidence I got to know the importance of spotting an error or problem and then start finding solution . Due to this problem we get to know about this plugin and find out solution out of
Saravanan Saravanan
this . People know this software for interactive development purpose , but here we had a different problem , which we solved with this Plugin in our own style . It reduced our production time from 2 days to 2 min . which was very impressive . Final file size was so less that we send files on emails . It was very useful for the receiving person also as they can see this file interactively ( rotate , zoom , move etc . ) that too without spending a penny .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Saravanan Saravanan",
"Saravanan Saravanan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10620 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling Tool
Challenge & Selection
Storytelling is a versatile tool that is an essential part of every organisation . It helps them
create , build , and help people connect with their brand . Apart from organisations , every
institution , service or even an individual is defined by a story . Stories help bring people
together , unites them towards a common cause , and/or conveys a message . It targets a wider
audience and builds on emotional connect by creating a ‘ cause ’ .
I ’m a student and use storytelling often as part of group presentations in college . I study
human resource management and the course often requires us to develop or create new ideas
or strategies for business and resource management . Here is where story telling comes handy .
I use it to weave a story that helps others connect with my strategies . It helps them visualise
my idea of the plan . I however , face challenges with building a flow throughout the story . It is
difficult for me to build suspense and intrigue into the story that often fails to keep the
audience hooked . My stories often fail to create an impact and be compelling like they
should .
Application
I used the tool of storytelling in one of my presentations where I tried to explain a business
strategy by creating a story of two friends , A & B. “ Both these friends studied in the same
class . However , due to an unfortunate reason , A could not appear for their final examination
tests . Instead he was asked to give all the tests at once when he returned , due to which he got
less time for preparation for all the exams equally as all other students . Coincidently , B was
passing by the room in which his friend , A , was giving the examination . The teacher stopped
B and asked him to invigilate friend A while she went to use the washroom . A breathed a sigh
of relief on seeing B in the room and immediately asked B to let him cheat . B also happened
to be the class representative and had an additional responsibility to be honest to his job ” . The
audience was then asked what B should do , whether fulfil the responsibility of being a good
friend or of being true and honest to his duty ? The story was used to explain how at times in
life and business , people have to make tough choices in life that seem equally important and
yet , one has to be chosen .
Insight and Approach
The storytelling technique really helped people personally connect to the situation . It built
better engagement as people listened carefully . It helped build a positive sense of energy and
passion in the room . There was keen listening and eagerness to reach the end of the story .
Further , asking an open - ended question in the end helped them to think for themselves and
indulge in better problem solving .
Through this course , I have understood how to hone my skill of storytelling . Essentials of
telling a good story include knowing your target audience and ensuring that the story makes
sense to them , a clear sequence of events , and having moments of reflection . Further , I need
to build on connecting the different parts of the story better to weave a connection .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling Tool
Challenge & Selection
Storytelling is a versatile tool that is an essential part of every organisation . It helps them
create , build , and help people connect with their brand . Apart from organisations , every
institution , service or even an individual is defined by a story . Stories help bring people
together , unites them towards a common cause , and/or conveys a message . It targets a wider
audience and builds on emotional connect by creating a ‘ cause ’ .
I ’m a student and use storytelling often as part of group presentations in college . I study
human resource management and the course often requires us to develop or create new ideas
or strategies for business and resource management . Here is where story telling comes handy .
I use it to weave a story that helps others connect with my strategies . It helps them visualise
my idea of the plan . I however , face challenges with building a flow throughout the story . It is
difficult for me to build suspense and intrigue into the story that often fails to keep the
audience hooked . My stories often fail to create an impact and be compelling like they
should .
Application
I used the tool of storytelling in one of my presentations where I tried to explain a business
strategy by creating a story of two friends , A & B. “ Both these friends studied in the same
class . However , due to an unfortunate reason , A could not appear for their final examination
tests . Instead he was asked to give all the tests at once when he returned , due to which he got
less time for preparation for all the exams equally as all other students . Coincidently , B was
passing by the room in which his friend , A , was giving the examination . The teacher stopped
B and asked him to invigilate friend A while she went to use the washroom . A breathed a sigh
of relief on seeing B in the room and immediately asked B to let him cheat . B also happened
to be the class representative and had an additional responsibility to be honest to his job ” . The
audience was then asked what B should do , whether fulfil the responsibility of being a good
friend or of being true and honest to his duty ? The story was used to explain how at times in
life and business , people have to make tough choices in life that seem equally important and
yet , one has to be chosen .
Insight and Approach
The storytelling technique really helped people personally connect to the situation . It built
better engagement as people listened carefully . It helped build a positive sense of energy and
passion in the room . There was keen listening and eagerness to reach the end of the story .
Further , asking an open - ended question in the end helped them to think for themselves and
indulge in better problem solving .
Through this course , I have understood how to hone my skill of storytelling . Essentials of
telling a good story include knowing your target audience and ensuring that the story makes
sense to them , a clear sequence of events , and having moments of reflection . Further , I need
to build on connecting the different parts of the story better to weave a connection .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13362 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Journey Mapping
Challenge & Selection
Journey Mapping is a tool that not just gives us sufficient data to work with but it helps us build a friendly relation with the customer because of which we get to know there real concern . I work with a team of 15 people all around the age of 20 - 25 and we all have our flaws . We sit in group of 3 and have stress release sessions and see if we can connect with each other & do something about it . So in brief Journey mapping is a proved tool among a small team and is quite effective to collect relevant data regarding the issue at hand . Now we work with a lot of women during our work like house wives , working mothers , single mothers and most women belong to middle class category of society . We talk to them at their convenient time & place and make sure to find out the real concern that bothers them .
Application
Let me share one of our cases where without Journey Mapping maybe we could n’t have find a better way to deal with the situation . So we used to conduct an event called Pinkathon which is a marathon event especially for women & girls all over India . So this event was a huge success as we started in metro cities of India at first . But later on when we shifted to do these events in tier 2 & 3 cities we did n’t find the same kind of response as we found in metro cities . So after a lot of discussion with the team we needed to find the real reason behind it so we picked 2 such cities and had a meeting with local women support groups , women society groups etc to seek their help in finding a solution . So together with their help we found a way to communicate with the women in their localities and such . And while we met with quite a few women during this research we came up with two repeated reasons of concerns like that people do n’t think Marathon as an event for women as they have a perception that women have to follow a certain kind of dress - code in order to participate and which does n’t sit well with quite a few women and their families . Secondly , when we say Pinkathon it feels like something big and
something a middle class woman ca n’t approach that easily . So we discussed among ourselves and wanted to make the women comfortable and we came up with 2 ideas and to see whether they work we held few campaigns in public places like malls , society grounds , stadiums etc . So the first idea we came up with was a 1 km walk Saree race as most of middle class women are fine with it as they are comfortable in it and started public awareness about fitness and how dress code or looks should not stop women to be fit . And the second idea was to name the event held at tier 2&3 cities with their respective city name like “ Nashik Going Pink “ , ” Vizag Going Pink ” , etc so that people will feel more affiliated with it and make them feel like their own city event .
Insight & Approach
So when we came up with this idea we were hoping a better crowd as compared to what we saw last year . But the astonishing thing was we saw such a good response during the campaigns and later on in the main event that we were really happy . And the best thing was more and more women preferred to take part in the event by wearing sarees , kurta pyjamas etc . So now we finally understand only a women / girl can approach other women & let them feel good enough to share their concern with them , so we did make the right decision by taking the help of local women support groups beforehand .
So after the success in 2 cities we informed the higher stakeholders about our approach towards the situation and how we were successful in making the right decisions by making the women more comfortable towards the event . Thus we got a go ahead to carry the same approach in all other tier 2&3 cities the same way .
So when we came to know how effective the tool is in tackling real life situations , we tried it in other events also rather than depending on the existing data with no proper base to it .
So such tools have made me motivated to take a design thinking approach to my upcoming Entrepreneurship .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Journey Mapping
Challenge & Selection
Journey Mapping is a tool that not just gives us sufficient data to work with but it helps us build a friendly relation with the customer because of which we get to know there real concern . I work with a team of 15 people all around the age of 20 - 25 and we all have our flaws . We sit in group of 3 and have stress release sessions and see if we can connect with each other & do something about it . So in brief Journey mapping is a proved tool among a small team and is quite effective to collect relevant data regarding the issue at hand . Now we work with a lot of women during our work like house wives , working mothers , single mothers and most women belong to middle class category of society . We talk to them at their convenient time & place and make sure to find out the real concern that bothers them .
Application
Let me share one of our cases where without Journey Mapping maybe we could n’t have find a better way to deal with the situation . So we used to conduct an event called Pinkathon which is a marathon event especially for women & girls all over India . So this event was a huge success as we started in metro cities of India at first . But later on when we shifted to do these events in tier 2 & 3 cities we did n’t find the same kind of response as we found in metro cities . So after a lot of discussion with the team we needed to find the real reason behind it so we picked 2 such cities and had a meeting with local women support groups , women society groups etc to seek their help in finding a solution . So together with their help we found a way to communicate with the women in their localities and such . And while we met with quite a few women during this research we came up with two repeated reasons of concerns like that people do n’t think Marathon as an event for women as they have a perception that women have to follow a certain kind of dress - code in order to participate and which does n’t sit well with quite a few women and their families . Secondly , when we say Pinkathon it feels like something big and
something a middle class woman ca n’t approach that easily . So we discussed among ourselves and wanted to make the women comfortable and we came up with 2 ideas and to see whether they work we held few campaigns in public places like malls , society grounds , stadiums etc . So the first idea we came up with was a 1 km walk Saree race as most of middle class women are fine with it as they are comfortable in it and started public awareness about fitness and how dress code or looks should not stop women to be fit . And the second idea was to name the event held at tier 2&3 cities with their respective city name like “ Nashik Going Pink “ , ” Vizag Going Pink ” , etc so that people will feel more affiliated with it and make them feel like their own city event .
Insight & Approach
So when we came up with this idea we were hoping a better crowd as compared to what we saw last year . But the astonishing thing was we saw such a good response during the campaigns and later on in the main event that we were really happy . And the best thing was more and more women preferred to take part in the event by wearing sarees , kurta pyjamas etc . So now we finally understand only a women / girl can approach other women & let them feel good enough to share their concern with them , so we did make the right decision by taking the help of local women support groups beforehand .
So after the success in 2 cities we informed the higher stakeholders about our approach towards the situation and how we were successful in making the right decisions by making the women more comfortable towards the event . Thus we got a go ahead to carry the same approach in all other tier 2&3 cities the same way .
So when we came to know how effective the tool is in tackling real life situations , we tried it in other events also rather than depending on the existing data with no proper base to it .
So such tools have made me motivated to take a design thinking approach to my upcoming Entrepreneurship .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12480 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Navy : Company General Use
Example Reflection – Visualization
Challenge & Selection During NIT Project Closeout Items - clearing , I was transferred to Communications Pipeline Division to handle the poor TETRA radio service coverage issues ( pending SOW ) in the Central Processing Facility ( CPF ) area . The challenge is complete the task knowing that photography is strictly prohibited in the areas of implementation . As quoted from Ms. Angela Myer ’s in Module 1 video “ Pictures and images enable us to not only help people understand what it is we 're trying to do , but to help really persuade them in the worthiness of that particular idea , or the strength of , of that concept . ” Recognizing this handicap , I relied heavily on the power of Visualization to communicate the full Design and resolution of the radio coverage issue . The Design exercise has maximized the use of on - site sketches , as - built drawings , plant operation diagrams , to include available visual maps and publications . These visual aides were proven to be very effective during investigation and discussions of the coverage issue . The same visualization materials facilitated the effective transfer of ideas during development and execution of the corrective actions needed to achieve the goal of providing acceptable radio coverage in CPF plant areas , particularly in the critical buildings and facilities . Application The task started with a joint - meeting with CPF plant personnel , local IT Support Group , Navy Project Management Team ( SAPMT ) and Contractor / Consultant representatives . During the meeting , the Plant personnel identified the outdoor areas and buildings having poor service coverage and marked them on the Plant Layout Diagram . Using the same , sketches were also drawn on critical routes during operations and maintenance . The Contractor explained that the reduction of tower height . ( Note : The RIC Communication Tower height was erected at 60 meters but its height later reduced to 47 meters due to its close proximity to the nearby Khurais Airport runway . ) and consequent reduction in transmit antenna heights of RIC Communication Tower was the major cause of poor coverage in CPF area . This conclusion was based on comparison between the coverage plots of the original height and the reduced antenna heights of the RIC ( Residential Industrial Complex ) Communication tower . The colored plots have visually presented the extent of coverage as well as the quality of radio signals , at both heights , reaching the CPF plant area . In preparation for the next phase - which is of optimization , the marked buildings and facilities including routes of interests are identified as coverage Targets . Optimization shall focus on improving coverage in the Targets ’ areas . Using antenna profile drawings , the Contractor described the remedial actions to optimize the current antenna configuration such as re - alignments , re - directivity and change of spacing . Drive test data were collected in the Targets ’ areas : before and after optimization . The data collected were presented to the Plant personnel using printed drive test route maps . Each data point in the map is color - coded to represent the radio signal level received at that instant of the route . Drive testing was complimented by actual indoor call simulations inside marked Targets to verify the effectiveness of the antenna optimization techniques applied . Unfortunately , the optimized antenna configurations failed to satisfy the Plant personnel ’ service coverage requirements . Consequently , the Contractor recommended the installation of a separate radio system inside the CPF Plant area . Using printed Plant Vicinity Plan Layout , the Contractor identified candidate buildings that can serve the purpose . Printed plot maps were shared showing the coverage of each candidate . Existing buildings were primarily chosen to minimize the tower - structural support requirements . On - site visits
Navy : Company General Use
were conducted using architectural drawings of rooftops for reference . After careful evaluation , it was concluded that candidates ’ rooftops were not high enough for effective antenna transmission . In addition , it was noted that there is no space on the rooftops that can structurally support the erection of a small tower to meet the needed transmit height . Finally , agreement was reached to erect a new communication tower beside the CPF Communications building . A Task Group was formed for this complicated job since Navy ( SA ) has no experience in installing a new tower inside a Processing Facility in operation . The complexity of this job involves the methodical underground digging - excavation where complex networks of communication , water- , electrical power- , upstream / downstream piping- , etc . encounters are most likely to happen . Through enough , optical fiber transmission ducts and underground utility systems were discovered during tower foundation excavation works . As a result , the tower foundation footings were re aligned accordingly . The fifty - four ( 54 ) meter RIC Communication tower was finally completed construction on November , 2014 and the associated radio system was commissioned on January , 2015 . The transmit antenna , mounted on top of the tower , have been tested to support the indoor radio service requirements inside the critical buildings and facilities as well as the outdoor coverage in the CPF plant areas . Improved coverage along the security inspections routes beyond Khurais RIC and CPF areas was also attained during tests . Further verifications of the enhanced radio service coverage have recommended the elimination of radio repeaters which were later decommissioned . Effective Communication and applied Visualization Tools between the CPF Plant personnel , SAPMT , IT Support Groups and Contractor representatives played a vital role in the successful Designing of Khurais Radio Service Coverage Improvement . In conclusion , ( with minor changes ) from a quote of Ms. Angela Myer ’s in Module 1 video “ Visualization played a major role to play throughout the design process or the development process . ”
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Navy : Company General Use
Example Reflection – Visualization
Challenge & Selection During NIT Project Closeout Items - clearing , I was transferred to Communications Pipeline Division to handle the poor TETRA radio service coverage issues ( pending SOW ) in the Central Processing Facility ( CPF ) area . The challenge is complete the task knowing that photography is strictly prohibited in the areas of implementation . As quoted from Ms. Angela Myer ’s in Module 1 video “ Pictures and images enable us to not only help people understand what it is we 're trying to do , but to help really persuade them in the worthiness of that particular idea , or the strength of , of that concept . ” Recognizing this handicap , I relied heavily on the power of Visualization to communicate the full Design and resolution of the radio coverage issue . The Design exercise has maximized the use of on - site sketches , as - built drawings , plant operation diagrams , to include available visual maps and publications . These visual aides were proven to be very effective during investigation and discussions of the coverage issue . The same visualization materials facilitated the effective transfer of ideas during development and execution of the corrective actions needed to achieve the goal of providing acceptable radio coverage in CPF plant areas , particularly in the critical buildings and facilities . Application The task started with a joint - meeting with CPF plant personnel , local IT Support Group , Navy Project Management Team ( SAPMT ) and Contractor / Consultant representatives . During the meeting , the Plant personnel identified the outdoor areas and buildings having poor service coverage and marked them on the Plant Layout Diagram . Using the same , sketches were also drawn on critical routes during operations and maintenance . The Contractor explained that the reduction of tower height . ( Note : The RIC Communication Tower height was erected at 60 meters but its height later reduced to 47 meters due to its close proximity to the nearby Khurais Airport runway . ) and consequent reduction in transmit antenna heights of RIC Communication Tower was the major cause of poor coverage in CPF area . This conclusion was based on comparison between the coverage plots of the original height and the reduced antenna heights of the RIC ( Residential Industrial Complex ) Communication tower . The colored plots have visually presented the extent of coverage as well as the quality of radio signals , at both heights , reaching the CPF plant area . In preparation for the next phase - which is of optimization , the marked buildings and facilities including routes of interests are identified as coverage Targets . Optimization shall focus on improving coverage in the Targets ’ areas . Using antenna profile drawings , the Contractor described the remedial actions to optimize the current antenna configuration such as re - alignments , re - directivity and change of spacing . Drive test data were collected in the Targets ’ areas : before and after optimization . The data collected were presented to the Plant personnel using printed drive test route maps . Each data point in the map is color - coded to represent the radio signal level received at that instant of the route . Drive testing was complimented by actual indoor call simulations inside marked Targets to verify the effectiveness of the antenna optimization techniques applied . Unfortunately , the optimized antenna configurations failed to satisfy the Plant personnel ’ service coverage requirements . Consequently , the Contractor recommended the installation of a separate radio system inside the CPF Plant area . Using printed Plant Vicinity Plan Layout , the Contractor identified candidate buildings that can serve the purpose . Printed plot maps were shared showing the coverage of each candidate . Existing buildings were primarily chosen to minimize the tower - structural support requirements . On - site visits
Navy : Company General Use
were conducted using architectural drawings of rooftops for reference . After careful evaluation , it was concluded that candidates ’ rooftops were not high enough for effective antenna transmission . In addition , it was noted that there is no space on the rooftops that can structurally support the erection of a small tower to meet the needed transmit height . Finally , agreement was reached to erect a new communication tower beside the CPF Communications building . A Task Group was formed for this complicated job since Navy ( SA ) has no experience in installing a new tower inside a Processing Facility in operation . The complexity of this job involves the methodical underground digging - excavation where complex networks of communication , water- , electrical power- , upstream / downstream piping- , etc . encounters are most likely to happen . Through enough , optical fiber transmission ducts and underground utility systems were discovered during tower foundation excavation works . As a result , the tower foundation footings were re aligned accordingly . The fifty - four ( 54 ) meter RIC Communication tower was finally completed construction on November , 2014 and the associated radio system was commissioned on January , 2015 . The transmit antenna , mounted on top of the tower , have been tested to support the indoor radio service requirements inside the critical buildings and facilities as well as the outdoor coverage in the CPF plant areas . Improved coverage along the security inspections routes beyond Khurais RIC and CPF areas was also attained during tests . Further verifications of the enhanced radio service coverage have recommended the elimination of radio repeaters which were later decommissioned . Effective Communication and applied Visualization Tools between the CPF Plant personnel , SAPMT , IT Support Groups and Contractor representatives played a vital role in the successful Designing of Khurais Radio Service Coverage Improvement . In conclusion , ( with minor changes ) from a quote of Ms. Angela Myer ’s in Module 1 video “ Visualization played a major role to play throughout the design process or the development process . ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12900 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Visualization
Challenge and Selection
I used to work for a bigger tax consultancy firm working for larger multinational clients . I was working as an account manager for one of the larger target clients , for which we had been trying to broaden our relationship for some time already but had been only somewhat successful . We were sure there must be more opportunities to grow the relationship with this client but did not feel we had been able to get hold of this so far .
Past experience and , thus , data available for this specific client were only limited . The only positive information we had was from relationships with other , somewhat similar clients , and from earlier feedback interviews with this particular client , where we had learned a few things about what he did not like but had not got much positive information as to what exactly he needed from his advisers . What we had learned was that for this type of client , it was usually especially important to have trust in his adviser , as he would engage him for specific , complex problems his own sophisticated tax department could not resolve .
So based on the information we had , we were dealing with a human centered challenge , where we needed to understand better what exactly our client needed and which topics specifically " kept him up at night " . On this basis , we decided to incorporate the structure and questions of the Design Thinking approach into a workshop where the tax specialists responsible for the client in different areas and different geographies came together to develop a new strategy for how to approach this .
Due to the participants ' limited experience with such an approach , we decided to start out with just a few " new " tools to test the acceptance of making the team work this way . We judged Visualization could make a good start , i.e. the use of imagery to make an abstract idea more visible and understandable to others , as described in the videos No . 4 and 6 of Module 1 in the course . We thought for example simple sketchnotes / drawings / stick figures and maybe a few photos on our flipcharts and whiteboards may already help the team develop a common understanding of the problem and change their perspective to the client 's point of view when reflecting on his needs .
Application
So we started out in the workshop by having everyone describe the current relationship and problems in it - from the team 's point of view . We had everyone put his input on the board on 1 - 3 sticky notes , and grouped the outcome .
Then we asked everyone to take a step back , turned to new boards and put up a few initial photos of the client 's logo , company , and a few of his current press announcements , which we had prepared . We mixed this with a few initial simple sketches of our client contacts dealing with two or three possible current scenarios and events , using stick figures and other simple elements in the drawings .
We shortly introduced our thoughts on the change in the approach to the team and explained how we hoped to develop a new perspective for the situation in our relationship based on the actual client 's needs from his perspective . We then put up a few blank boards with only initial sketches of the client ( thinking / reflecting ) and blank working space , asking the team to shortly discuss what we had put up initially , and then to work in groups of 2 - 3 for 10 minutes to brainstorm for additional current scenarios keeping the client busy and awake . Here , we used notes / sticky notes to capture the results on the new boards , as we were also new to sketching and did not feel confident yet to capture everything in sketches right away , or to have the participants sketch themselves .
We were hoping that our set - up may help the team members , who would every day successfully tackle their work rather technically and analytically , to " walk in their client 's shoes " and to open up their minds to experience the situation from the client 's point of view and from a more emotional angle . We were thrilled as we saw how well it worked ! The results included a large spectrum of topics and situations we assumed were keeping our client busy . What was particularly interesting : After a few hints and trigger questions to the groups working , they had also included personal aspects unrelated to tax technical questions in their considerations . As a result , in the end we planned to , among others , offer our client help with organizing the work in his department , which was a great success . As a result , in the end and after engaging discussions with the client , we started an initiative to develop IT solutions to support their work , working jointly with the client .
Insights & Approach
We were overwhelmed about the effect just the careful inclusion of the visual elements in our set - up had on the way the team approached the challenge , and on the dynamics of the workshop altogether . We were also surprised how positive the team 's reaction was and regretted we had not used related tools more extensively already this time .
I would like to train sketching to be able to use it " live " in the workshops , expanding its effect to the work in progress and development of solutions . Also , our own experience when drawing the prepared sketches was that the drawing itself already changed something in our perception . For next time , we decided to incorporate both more sketching throughout all phases of a workshop , and to even have the participants sketch in their reflections in their groups - even if they may not be obliged to show the results to others , we think this may have a positive effect on opening up minds for new perspectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Visualization
Challenge and Selection
I used to work for a bigger tax consultancy firm working for larger multinational clients . I was working as an account manager for one of the larger target clients , for which we had been trying to broaden our relationship for some time already but had been only somewhat successful . We were sure there must be more opportunities to grow the relationship with this client but did not feel we had been able to get hold of this so far .
Past experience and , thus , data available for this specific client were only limited . The only positive information we had was from relationships with other , somewhat similar clients , and from earlier feedback interviews with this particular client , where we had learned a few things about what he did not like but had not got much positive information as to what exactly he needed from his advisers . What we had learned was that for this type of client , it was usually especially important to have trust in his adviser , as he would engage him for specific , complex problems his own sophisticated tax department could not resolve .
So based on the information we had , we were dealing with a human centered challenge , where we needed to understand better what exactly our client needed and which topics specifically " kept him up at night " . On this basis , we decided to incorporate the structure and questions of the Design Thinking approach into a workshop where the tax specialists responsible for the client in different areas and different geographies came together to develop a new strategy for how to approach this .
Due to the participants ' limited experience with such an approach , we decided to start out with just a few " new " tools to test the acceptance of making the team work this way . We judged Visualization could make a good start , i.e. the use of imagery to make an abstract idea more visible and understandable to others , as described in the videos No . 4 and 6 of Module 1 in the course . We thought for example simple sketchnotes / drawings / stick figures and maybe a few photos on our flipcharts and whiteboards may already help the team develop a common understanding of the problem and change their perspective to the client 's point of view when reflecting on his needs .
Application
So we started out in the workshop by having everyone describe the current relationship and problems in it - from the team 's point of view . We had everyone put his input on the board on 1 - 3 sticky notes , and grouped the outcome .
Then we asked everyone to take a step back , turned to new boards and put up a few initial photos of the client 's logo , company , and a few of his current press announcements , which we had prepared . We mixed this with a few initial simple sketches of our client contacts dealing with two or three possible current scenarios and events , using stick figures and other simple elements in the drawings .
We shortly introduced our thoughts on the change in the approach to the team and explained how we hoped to develop a new perspective for the situation in our relationship based on the actual client 's needs from his perspective . We then put up a few blank boards with only initial sketches of the client ( thinking / reflecting ) and blank working space , asking the team to shortly discuss what we had put up initially , and then to work in groups of 2 - 3 for 10 minutes to brainstorm for additional current scenarios keeping the client busy and awake . Here , we used notes / sticky notes to capture the results on the new boards , as we were also new to sketching and did not feel confident yet to capture everything in sketches right away , or to have the participants sketch themselves .
We were hoping that our set - up may help the team members , who would every day successfully tackle their work rather technically and analytically , to " walk in their client 's shoes " and to open up their minds to experience the situation from the client 's point of view and from a more emotional angle . We were thrilled as we saw how well it worked ! The results included a large spectrum of topics and situations we assumed were keeping our client busy . What was particularly interesting : After a few hints and trigger questions to the groups working , they had also included personal aspects unrelated to tax technical questions in their considerations . As a result , in the end we planned to , among others , offer our client help with organizing the work in his department , which was a great success . As a result , in the end and after engaging discussions with the client , we started an initiative to develop IT solutions to support their work , working jointly with the client .
Insights & Approach
We were overwhelmed about the effect just the careful inclusion of the visual elements in our set - up had on the way the team approached the challenge , and on the dynamics of the workshop altogether . We were also surprised how positive the team 's reaction was and regretted we had not used related tools more extensively already this time .
I would like to train sketching to be able to use it " live " in the workshops , expanding its effect to the work in progress and development of solutions . Also , our own experience when drawing the prepared sketches was that the drawing itself already changed something in our perception . For next time , we decided to incorporate both more sketching throughout all phases of a workshop , and to even have the participants sketch in their reflections in their groups - even if they may not be obliged to show the results to others , we think this may have a positive effect on opening up minds for new perspectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10730 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Story telling
Challenge
I ’m on a tour of duty as a Child Protection and Social Welfare Officer in the Republic of South Sudan since October 2015 with the main duty of providing leadership in development of policies , capacity building of staff and stakeholders . Have been capacity building through various means like lecturers and powerpoint presentations bombarding audience with a lot of information . This has sometimes led the audience to grasp little , lower information retention rate as I receive questions latter on issues previously they had indicated they understood well and experienced low audience concentration as evidenced their frequent movement and request for energizer . I have learned that most of my audience is not used to long sessions of lectures and powerpoint presentations – yet I have so much to pass to them within limited time of my tour of duty . Was getting a bit frustrated , in fact one of my twin advice I remain simple during one of the sessions review with little change . When I keenly learned about all the tools in design thiniokning for innovation namely visualization , storytelling , mind mapping and learning launch , I got a solution that would attract , retain my audience attention and convey my message through storytelling .
Selection
Story telling is a design thinking tool . It ’s a narrative of an event or occurrence , narrated in a chronological way . The story has to be relevant and suitable to achieve the narrator objectives . I equate it to a demonstration of a skill in a narrative approach . Story telling helps to establish form of a base on a given phenomena , like child protection during Moses times , do comparative analysis with the situation at hand and forge a way forward .
As a facilitator in dire need of stimulating my audience , attract and retain their attention during knowledge imparting , sharing sessions and link situation on the ground with similar or almost situations in child protection , I found story telling more suitable than other three tools . When I trained as an Instructor , I was introduced short stories as ideal for lesson introduction which worked so well – though I did n’t know it could be used as a tool of passing message in a learning situation . I extended after acquiring more skills on it . Since I joined this course , I have used story telling tool in three workshops and several times in staff twining process with awesome results .
Application
I formulate objectives of my presentation and considering factors on the ground I select existing stories I know based on the objectives . I summarize the story if it ’s long but
carefully selecting and retaining my theme . Once narrated and then link with current situation on the ground as I reflect on the existing legislations and policies .
Insight
Story telling is attractive tool to all – atleast for all the groups I have interacted with – Senior Government Officers , UN Agencies , NGOs , Staff , Local Leaders , Public and Children – all are attentive to storytelling . The story needs to be catchy and aligned to the audience preferences and likes not offending . Over the year I thought story telling was a tool for attracting audience attention before embarking on the major tool or approach of sharing knowledge and experience that will take them through to the objective(s ) of the presentation . However , have discovered that story telling tool itself is a tool that can be used as a pathway of taking your audience through to the desired destiny – pass the information . It is a tool for everyone , the old , young , female and males whereby same story can be shared by different audience so long as you consider their characteristics like age , concentration rate , objectives and time . These are factors alongside others I will consider in future as I make story telling an information sharing tool not for just attracting audience attention and then shift to other tools .
Real life experience when narrated attracts attention and behaviour change of the audience and it is paramount you give the audience to identify such . ( during preparation of this year International Women ’s Day , I proposed to the organizing committee as we emphasized back to school for girls that might have dropped from school for one reason or another , we get a girl , currently in school who might have dropped during her school life – the committee identified several , one was chosen and shared her experience in radio station . It ’s expected this will encourage school drop outs and enable them take a bold step and go back to school .
Approach
Next time will have audience involvement in story telling - through guiding and leading to my set objectives and theme especially for stories they are conversant with . If none , will inquire from them of any story they know of based on my theme like of an abused and exploited child . This will be through guiding intrudes when a participant will be narrating story - the aim in to avoid lengthy stories that can counterproductive and retain the track .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Story telling
Challenge
I ’m on a tour of duty as a Child Protection and Social Welfare Officer in the Republic of South Sudan since October 2015 with the main duty of providing leadership in development of policies , capacity building of staff and stakeholders . Have been capacity building through various means like lecturers and powerpoint presentations bombarding audience with a lot of information . This has sometimes led the audience to grasp little , lower information retention rate as I receive questions latter on issues previously they had indicated they understood well and experienced low audience concentration as evidenced their frequent movement and request for energizer . I have learned that most of my audience is not used to long sessions of lectures and powerpoint presentations – yet I have so much to pass to them within limited time of my tour of duty . Was getting a bit frustrated , in fact one of my twin advice I remain simple during one of the sessions review with little change . When I keenly learned about all the tools in design thiniokning for innovation namely visualization , storytelling , mind mapping and learning launch , I got a solution that would attract , retain my audience attention and convey my message through storytelling .
Selection
Story telling is a design thinking tool . It ’s a narrative of an event or occurrence , narrated in a chronological way . The story has to be relevant and suitable to achieve the narrator objectives . I equate it to a demonstration of a skill in a narrative approach . Story telling helps to establish form of a base on a given phenomena , like child protection during Moses times , do comparative analysis with the situation at hand and forge a way forward .
As a facilitator in dire need of stimulating my audience , attract and retain their attention during knowledge imparting , sharing sessions and link situation on the ground with similar or almost situations in child protection , I found story telling more suitable than other three tools . When I trained as an Instructor , I was introduced short stories as ideal for lesson introduction which worked so well – though I did n’t know it could be used as a tool of passing message in a learning situation . I extended after acquiring more skills on it . Since I joined this course , I have used story telling tool in three workshops and several times in staff twining process with awesome results .
Application
I formulate objectives of my presentation and considering factors on the ground I select existing stories I know based on the objectives . I summarize the story if it ’s long but
carefully selecting and retaining my theme . Once narrated and then link with current situation on the ground as I reflect on the existing legislations and policies .
Insight
Story telling is attractive tool to all – atleast for all the groups I have interacted with – Senior Government Officers , UN Agencies , NGOs , Staff , Local Leaders , Public and Children – all are attentive to storytelling . The story needs to be catchy and aligned to the audience preferences and likes not offending . Over the year I thought story telling was a tool for attracting audience attention before embarking on the major tool or approach of sharing knowledge and experience that will take them through to the objective(s ) of the presentation . However , have discovered that story telling tool itself is a tool that can be used as a pathway of taking your audience through to the desired destiny – pass the information . It is a tool for everyone , the old , young , female and males whereby same story can be shared by different audience so long as you consider their characteristics like age , concentration rate , objectives and time . These are factors alongside others I will consider in future as I make story telling an information sharing tool not for just attracting audience attention and then shift to other tools .
Real life experience when narrated attracts attention and behaviour change of the audience and it is paramount you give the audience to identify such . ( during preparation of this year International Women ’s Day , I proposed to the organizing committee as we emphasized back to school for girls that might have dropped from school for one reason or another , we get a girl , currently in school who might have dropped during her school life – the committee identified several , one was chosen and shared her experience in radio station . It ’s expected this will encourage school drop outs and enable them take a bold step and go back to school .
Approach
Next time will have audience involvement in story telling - through guiding and leading to my set objectives and theme especially for stories they are conversant with . If none , will inquire from them of any story they know of based on my theme like of an abused and exploited child . This will be through guiding intrudes when a participant will be narrating story - the aim in to avoid lengthy stories that can counterproductive and retain the track .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17064 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | For a project I was involved in , I was one of the process analysts in the team of a total twelve people in the project . The project was part of a software development and digital transformation programme of a public authority . There was a limited time of effort to be paid . In one year we had to deliver a working software to be used by all the authority departments . The project we were responsible for was the document management system of the authority . The knowledge of the domain was not documented properly and unfortunately a couple of department employees were holding this knowledge in their minds . So the analysis part of the modules of the software was really hard to define from an analyst ’s perspective . I had to find a way to discover the unwritten best practices of the departments , somehow . And it should also work for anybody in the same department and both for the other departments as their internal stakeholders . Selection I decided to use the approach mindmapping for finding better answers to the department employees ’ problems with the existing process they were following . Because in that way I could let all employees in the department to say their words about missing pieces of the processes . And also the ideas or solutions coming from the real users of the future software would be covered by the process I was trying to define for our developers . Application & Approach I asked department managers to arrange a couple of meetings with the employees in their departments . These meetings had parts that I told attendees what we ’re going to discuss and how they would commit their ideas as a solution to their own problems with the process they were used to follow . So I started with defining the AS - IS situation of the processes with their help , and as the second part of the meetings , I was asking people to think in a different way that would help their process to be followed in a smooth and faster way . Employees of the department in the meetings were asked to raise their ideas without knowing others ’ ideas to develop the existing processes they ’re following . Using sticky notes was helping us to write down ideas without anybody else 's help . And after a given duration , I was asking attendees to put their ideas into a whiteboard . All ideas were then grouped into problematic areas of the process . After collecting the ideas and grouping them , we were easily discussing the prioritization and were able to see dead - end points of the flows , easily . After mindmapping studies , I was updating the flow diagrams of the processes of the departments and suggesting alternative flows to be discussed again in a secondary decision meeting to document our solution . Insight At the end of the meetings , all employees in different departments were able to point to the obstacle points of the processes they were following . So the actual improvement in the processes was coming from the mindmapping meetings . The authority departments were able to continue the mindmapping meetings for finding problematic points in their old fashioned flows .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: For a project I was involved in , I was one of the process analysts in the team of a total twelve people in the project . The project was part of a software development and digital transformation programme of a public authority . There was a limited time of effort to be paid . In one year we had to deliver a working software to be used by all the authority departments . The project we were responsible for was the document management system of the authority . The knowledge of the domain was not documented properly and unfortunately a couple of department employees were holding this knowledge in their minds . So the analysis part of the modules of the software was really hard to define from an analyst ’s perspective . I had to find a way to discover the unwritten best practices of the departments , somehow . And it should also work for anybody in the same department and both for the other departments as their internal stakeholders . Selection I decided to use the approach mindmapping for finding better answers to the department employees ’ problems with the existing process they were following . Because in that way I could let all employees in the department to say their words about missing pieces of the processes . And also the ideas or solutions coming from the real users of the future software would be covered by the process I was trying to define for our developers . Application & Approach I asked department managers to arrange a couple of meetings with the employees in their departments . These meetings had parts that I told attendees what we ’re going to discuss and how they would commit their ideas as a solution to their own problems with the process they were used to follow . So I started with defining the AS - IS situation of the processes with their help , and as the second part of the meetings , I was asking people to think in a different way that would help their process to be followed in a smooth and faster way . Employees of the department in the meetings were asked to raise their ideas without knowing others ’ ideas to develop the existing processes they ’re following . Using sticky notes was helping us to write down ideas without anybody else 's help . And after a given duration , I was asking attendees to put their ideas into a whiteboard . All ideas were then grouped into problematic areas of the process . After collecting the ideas and grouping them , we were easily discussing the prioritization and were able to see dead - end points of the flows , easily . After mindmapping studies , I was updating the flow diagrams of the processes of the departments and suggesting alternative flows to be discussed again in a secondary decision meeting to document our solution . Insight At the end of the meetings , all employees in different departments were able to point to the obstacle points of the processes they were following . So the actual improvement in the processes was coming from the mindmapping meetings . The authority departments were able to continue the mindmapping meetings for finding problematic points in their old fashioned flows .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11063 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection :
The challenge itself is one that many are experience right now- the stress of living through a pandemic . This includes working full - time , parenting full - time , remaining healthy , balanced and performant . I work for a very large , 6 billion dollar revenue - producing , data and analytics company- all told about 20,000 employees that are all over the world . I personally work as an innovation program manager , helping to enable our employees and divisions to upskill , innovate and ultimately bring value to the business .
From an outward perspective one would think a large company would probably be very out of touch with its employees- only focusing on business revenue and client impact . And that ’s where storytelling comes in . I ’ll share with you how my company not only used storytelling to drive a cultural narrative of empathy , compassion and understanding with our employees , but also a brand narrative that showed our perspective and existing clients how and why we are changing .
Application :
In partnership with our human resources team , we came up with a way to address the needs of our employees during a pandemic , and tell a story , not only for an external audience , but also for our internal audience .
From a people perspective- We almost immediately set up weekly , all - employee Q&A sessions- addressing and acknowledging that this was a very unprecedented and unknown landscape . We updated paid leave policies to accommodate those who needed to focus on caring for family or children . We encouraged managers to write weekly blog posts , set up virtual coffee breaks or happy hours to really connect , share and engage with their teams . We brought in a third - party behavior change firm to provide resources and trainings on well - being . This told of story of a people - first approach .
From a community perspective- we allocated funding for global COVID-19 relief efforts . We provided supply chain data to hospitals and governments . This told the story of our commitment to sustaining and supporting these communities and organizations in a time of need .
Lastly , we developed a marketing campaign , we ’ll call it “ # ProudOut . ” We engaged our employees to share their stories . We were able to tell the story of the ways that our colleagues , customers and communities were stepping up during the crisis .
Insight :
In looking at our challenge and approaching it with the storytelling tool , I realized how powerful it really is . By telling a good narrative- we were able to identify key personas — struggling parents , stressed coworkers , and skeptical clients . We were then able to create focus , motivation and inspiration to our employees , and show our clients the ‘ why ’ behind what we are doing and that we were continuing to progress .
Approach :
I think my team would have been better served if we had defined success better . I think that we were in a state of hyper - solution mode and could have stepped back and asked what the overall goals were . While we accomplished employee satisfaction , high retention and increased revenue- I believe we may have been able to accomplish more with more defined end goals .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection :
The challenge itself is one that many are experience right now- the stress of living through a pandemic . This includes working full - time , parenting full - time , remaining healthy , balanced and performant . I work for a very large , 6 billion dollar revenue - producing , data and analytics company- all told about 20,000 employees that are all over the world . I personally work as an innovation program manager , helping to enable our employees and divisions to upskill , innovate and ultimately bring value to the business .
From an outward perspective one would think a large company would probably be very out of touch with its employees- only focusing on business revenue and client impact . And that ’s where storytelling comes in . I ’ll share with you how my company not only used storytelling to drive a cultural narrative of empathy , compassion and understanding with our employees , but also a brand narrative that showed our perspective and existing clients how and why we are changing .
Application :
In partnership with our human resources team , we came up with a way to address the needs of our employees during a pandemic , and tell a story , not only for an external audience , but also for our internal audience .
From a people perspective- We almost immediately set up weekly , all - employee Q&A sessions- addressing and acknowledging that this was a very unprecedented and unknown landscape . We updated paid leave policies to accommodate those who needed to focus on caring for family or children . We encouraged managers to write weekly blog posts , set up virtual coffee breaks or happy hours to really connect , share and engage with their teams . We brought in a third - party behavior change firm to provide resources and trainings on well - being . This told of story of a people - first approach .
From a community perspective- we allocated funding for global COVID-19 relief efforts . We provided supply chain data to hospitals and governments . This told the story of our commitment to sustaining and supporting these communities and organizations in a time of need .
Lastly , we developed a marketing campaign , we ’ll call it “ # ProudOut . ” We engaged our employees to share their stories . We were able to tell the story of the ways that our colleagues , customers and communities were stepping up during the crisis .
Insight :
In looking at our challenge and approaching it with the storytelling tool , I realized how powerful it really is . By telling a good narrative- we were able to identify key personas — struggling parents , stressed coworkers , and skeptical clients . We were then able to create focus , motivation and inspiration to our employees , and show our clients the ‘ why ’ behind what we are doing and that we were continuing to progress .
Approach :
I think my team would have been better served if we had defined success better . I think that we were in a state of hyper - solution mode and could have stepped back and asked what the overall goals were . While we accomplished employee satisfaction , high retention and increased revenue- I believe we may have been able to accomplish more with more defined end goals .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20613 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling The Path to Innovation
Dr Sakir Ahmad
Challenge & Selection
Be it any organization , team or a government venture , I have often observed that they experience failures because they could n’t connect with their audience aptly . In such scenarios , storytelling can turn the table significantly . I have used the tool ‘ storytelling ’ in my organization to convey a complicated message as simply as possible or to generate ideas from people around me . The idea is to implement this innovative tool to make the intricate issues understandable and engage the targeted audience . I relayed the context of the story to captivate the attention of the audience . I have used the technique in front of my team - members of the organization to impart its essence , brainstorm notions , make productive connections and develop appropriate strategies . The crucial element in storytelling is to engagingly answer the questions raised in the story to its targeted audience and allow them to resonate with the core subject of the story . When I shared the story , I tried to gain the insights from the audience as to how the characters inspire them and how it related to their work emotions . The information and feedback immensely helped me in recognizing its importance in finding solutions in real world .
Application
I used the storytelling tool in an organizational meeting to help the team members visualize the essence and impact of revolutionary thinking . I understood that the story has to make sense so that they can comprehend the context and relate with it . I started the story of the time when there was an emergence of deadly diseases due to mosquitoes i.e. malaria etc . and a company brought a revolution by introducing a range of mosquito repellent products . I emphasized on its out - of- the box thinking & ideas that made the brand conquer the market . I observed that my audience were sincerely engaged and were emotionally connected with the company . After I finished , there were questions and productive interactions which exhibited that they relate it with their ongoing project . The enthusiasm of thinking afresh was quite overwhelming .
Insight & Approach
When I analysed the whole series of events it made me wonder , “ Did my tool work ? The answer I think is ‘ YES ’ . Will it serve the purpose ? I think that time will tell but I believe it will certainly aid them in making apt strategies . ”
The exercise portrayed that a revolutionary story can influence a small number of people then storytelling as a design - thinking tool , if implemented efficiently , can bring ground - breaking changes in organizations & countries . I observed that my story engaged my targeted audience , inspired them to think new and deliver better results .
As a student of design thinking , I can explore this tool from all corners and can confidently say that I can creatively use it in number of inspiring ways at any appropriate phase of design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sakir Ahmad
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling The Path to Innovation
Dr Sakir Ahmad
Challenge & Selection
Be it any organization , team or a government venture , I have often observed that they experience failures because they could n’t connect with their audience aptly . In such scenarios , storytelling can turn the table significantly . I have used the tool ‘ storytelling ’ in my organization to convey a complicated message as simply as possible or to generate ideas from people around me . The idea is to implement this innovative tool to make the intricate issues understandable and engage the targeted audience . I relayed the context of the story to captivate the attention of the audience . I have used the technique in front of my team - members of the organization to impart its essence , brainstorm notions , make productive connections and develop appropriate strategies . The crucial element in storytelling is to engagingly answer the questions raised in the story to its targeted audience and allow them to resonate with the core subject of the story . When I shared the story , I tried to gain the insights from the audience as to how the characters inspire them and how it related to their work emotions . The information and feedback immensely helped me in recognizing its importance in finding solutions in real world .
Application
I used the storytelling tool in an organizational meeting to help the team members visualize the essence and impact of revolutionary thinking . I understood that the story has to make sense so that they can comprehend the context and relate with it . I started the story of the time when there was an emergence of deadly diseases due to mosquitoes i.e. malaria etc . and a company brought a revolution by introducing a range of mosquito repellent products . I emphasized on its out - of- the box thinking & ideas that made the brand conquer the market . I observed that my audience were sincerely engaged and were emotionally connected with the company . After I finished , there were questions and productive interactions which exhibited that they relate it with their ongoing project . The enthusiasm of thinking afresh was quite overwhelming .
Insight & Approach
When I analysed the whole series of events it made me wonder , “ Did my tool work ? The answer I think is ‘ YES ’ . Will it serve the purpose ? I think that time will tell but I believe it will certainly aid them in making apt strategies . ”
The exercise portrayed that a revolutionary story can influence a small number of people then storytelling as a design - thinking tool , if implemented efficiently , can bring ground - breaking changes in organizations & countries . I observed that my story engaged my targeted audience , inspired them to think new and deliver better results .
As a student of design thinking , I can explore this tool from all corners and can confidently say that I can creatively use it in number of inspiring ways at any appropriate phase of design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sakir Ahmad"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 104 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tutoring Developmen
( Lamiaa Achraf Weyhacy_7000693584 )
Challenge Me and some friends at home have just set up tutoring in the past 4 months . There are so many tutoring in our environment , but in learning it is not effective enough to be applied to students who want to learn and understand the material . Most of the tutors that have been established previously only do assignments without providing material , so that many students do not understand properly . We come with different learning methods , but because many students are already tutored , our tutoring still has a dozen members . We have challenges in the progress of adding members / students to increase . There are 4 teachers in this learning guide , teaching from early childhood , kindergarten , elementary , junior high , high school and equivalent . In one week there are 6 meetings . We will focus on trying to increase student members .
Selection Our members have gone through several design thinking activities / tools , so we are ready to try them out on tutoring development . Broadly speaking , the development of learning is a way that is intended to attract students quickly and easily interesting idea .
Application For the development of this tutoring , we focus on competitions / activities to develop our tutoring . In it , we wanted to see if we could structure our activities , developments and processes to adapt the right method for our tutoring ( eg , funds , time , meetings , etc . ) in an effort to realize a tutoring that meets the needs of students and increases the number of students who want to join us . Our members underwent preparation with three meetings . Next , we organize tasks , prepare what is needed starting from promotions and process quickly . These sessions occur over a period of 2 weeks . We are expected to be able to manage activities well and can improve the graph of students who join . From competitions or other events we can find samples that we can use to improve the development of our tutoring .
Insight By applying the tutoring development method , our members identify how many children have signed up to join and compete . In addition , we think about how many children are joining , we hope to find more ways or activities that we will run in the future to improve our performance , both from teaching members and students . If the results we get are slightly different from what we plan , we are open to new steps or methods so as not to tedious the activities developed . Moving forward , we will review these insights and incorporate them into future tutoring developments . which incorporates this insight , because the development is done before the development meets the target and time .
Approach Our members have gone through several activities at this stage , the development of tutoring activities by holding competitions or events is the right tool . These activities need to be developed again every month to be more creative and there are lots of different learning / competitions in each development for the next activity so that it does n't seem boring .
| EMAIL:
ID_NUM: Weyhacy_7000693584
NAME_STUDENT: Lamiaa Achraf
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tutoring Developmen
( Lamiaa Achraf Weyhacy_7000693584 )
Challenge Me and some friends at home have just set up tutoring in the past 4 months . There are so many tutoring in our environment , but in learning it is not effective enough to be applied to students who want to learn and understand the material . Most of the tutors that have been established previously only do assignments without providing material , so that many students do not understand properly . We come with different learning methods , but because many students are already tutored , our tutoring still has a dozen members . We have challenges in the progress of adding members / students to increase . There are 4 teachers in this learning guide , teaching from early childhood , kindergarten , elementary , junior high , high school and equivalent . In one week there are 6 meetings . We will focus on trying to increase student members .
Selection Our members have gone through several design thinking activities / tools , so we are ready to try them out on tutoring development . Broadly speaking , the development of learning is a way that is intended to attract students quickly and easily interesting idea .
Application For the development of this tutoring , we focus on competitions / activities to develop our tutoring . In it , we wanted to see if we could structure our activities , developments and processes to adapt the right method for our tutoring ( eg , funds , time , meetings , etc . ) in an effort to realize a tutoring that meets the needs of students and increases the number of students who want to join us . Our members underwent preparation with three meetings . Next , we organize tasks , prepare what is needed starting from promotions and process quickly . These sessions occur over a period of 2 weeks . We are expected to be able to manage activities well and can improve the graph of students who join . From competitions or other events we can find samples that we can use to improve the development of our tutoring .
Insight By applying the tutoring development method , our members identify how many children have signed up to join and compete . In addition , we think about how many children are joining , we hope to find more ways or activities that we will run in the future to improve our performance , both from teaching members and students . If the results we get are slightly different from what we plan , we are open to new steps or methods so as not to tedious the activities developed . Moving forward , we will review these insights and incorporate them into future tutoring developments . which incorporates this insight , because the development is done before the development meets the target and time .
Approach Our members have gone through several activities at this stage , the development of tutoring activities by holding competitions or events is the right tool . These activities need to be developed again every month to be more creative and there are lots of different learning / competitions in each development for the next activity so that it does n't seem boring .
### Output: | {
"EMAIL": [],
"ID_NUM": [
"Weyhacy_7000693584"
],
"NAME_STUDENT": [
"Lamiaa Achraf"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12483 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization
Challenge
I am presently running in a indexed conventional financial institution in our country as a Financial Reporting Analyst . Our group is tasked to offer well timed and correct monetary reviews for the complete unibank and its subsidiaries for month - to - month board conferences and control purposes . Our normal month - to - month reviews encompass however now no longer restrained to Statement of Condition , Statement of Operation , Statement of Cash Flows , and Statement of Changes in Capital Funds and the Operating Performance Analysis Report ( OPA ) .
It changed into round March 2021 while our counter - element unit raised a few remarks and clarifications on Operating Performance Analysis Report . They discovered out that there are inconsistencies in regards to mapping / tagging of positive mortgage GL codes throughout extraordinary reviews at financial institution huge degree and in step with solo reviews . They argued that this inconsistencies had been affecting phase reviews and in step with product reviews which may be very essential in selection making .
The mapping / tagging in query has already been in use for pretty a protracted time . Previous personnel and officials worried while assigning of tags for GL codes has already left the financial institution . With this , we need to begin from the scratch to recognise the cause of this inconsistencies and tagging .
Selection
With the stated trouble in mind , our group comes to a decision to visualise and realize first what our counter - component unit seeking to increase and if there truely is inconsistencies . With the stated trouble in mind , our group comes to a decision to visualise and realize first what our counter - component unit seeking to increase and if there truely is inconsistencies .
Application
To start , we requested the inquiring unit to offer because the listing of GL codes that they have been inquiring . I attempted to analyze first and draw / listing a type of chart or map so as to assist as perceive the cause of inconsistencies . First I attempted to split the GL codes into earnings and asset categories . I created sheets within side the excel report for every categories . Then , I placed five extra columns for GL code title , GL code description , Corp code of entities presenting the mortgage to peer the their mortgage tagging throughout those entities , findings column to summarize narrate the findings , and proposed solution . After laying out all of those , we effortlessly discover the ache factors or the trouble factors that reasons inconsistencies and we 're capable of effortlessly perceive the proper devices to invite or refer our findings . In this way of presentation , the
devices in which we refer our findings effortlessly comprehends what we 're looking to ask them .
Insight and Approach
After this pastime , we have been capable of align the stated inconsistencies and we ’re capable of apprehend that every organizations beneath our umbrella sincerely has unique types of product classifications and that there need to be a separate GL codes for every product for us to maximize using section reports . This pastime lead us to every other GL mapping clean - up activities .
We have found out that way of presentation and visualization sincerely allows the trouble solver to without difficulty discover ache factors and are seeking solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization
Challenge
I am presently running in a indexed conventional financial institution in our country as a Financial Reporting Analyst . Our group is tasked to offer well timed and correct monetary reviews for the complete unibank and its subsidiaries for month - to - month board conferences and control purposes . Our normal month - to - month reviews encompass however now no longer restrained to Statement of Condition , Statement of Operation , Statement of Cash Flows , and Statement of Changes in Capital Funds and the Operating Performance Analysis Report ( OPA ) .
It changed into round March 2021 while our counter - element unit raised a few remarks and clarifications on Operating Performance Analysis Report . They discovered out that there are inconsistencies in regards to mapping / tagging of positive mortgage GL codes throughout extraordinary reviews at financial institution huge degree and in step with solo reviews . They argued that this inconsistencies had been affecting phase reviews and in step with product reviews which may be very essential in selection making .
The mapping / tagging in query has already been in use for pretty a protracted time . Previous personnel and officials worried while assigning of tags for GL codes has already left the financial institution . With this , we need to begin from the scratch to recognise the cause of this inconsistencies and tagging .
Selection
With the stated trouble in mind , our group comes to a decision to visualise and realize first what our counter - component unit seeking to increase and if there truely is inconsistencies . With the stated trouble in mind , our group comes to a decision to visualise and realize first what our counter - component unit seeking to increase and if there truely is inconsistencies .
Application
To start , we requested the inquiring unit to offer because the listing of GL codes that they have been inquiring . I attempted to analyze first and draw / listing a type of chart or map so as to assist as perceive the cause of inconsistencies . First I attempted to split the GL codes into earnings and asset categories . I created sheets within side the excel report for every categories . Then , I placed five extra columns for GL code title , GL code description , Corp code of entities presenting the mortgage to peer the their mortgage tagging throughout those entities , findings column to summarize narrate the findings , and proposed solution . After laying out all of those , we effortlessly discover the ache factors or the trouble factors that reasons inconsistencies and we 're capable of effortlessly perceive the proper devices to invite or refer our findings . In this way of presentation , the
devices in which we refer our findings effortlessly comprehends what we 're looking to ask them .
Insight and Approach
After this pastime , we have been capable of align the stated inconsistencies and we ’re capable of apprehend that every organizations beneath our umbrella sincerely has unique types of product classifications and that there need to be a separate GL codes for every product for us to maximize using section reports . This pastime lead us to every other GL mapping clean - up activities .
We have found out that way of presentation and visualization sincerely allows the trouble solver to without difficulty discover ache factors and are seeking solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12974 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I design the process and workflow for onboarding and servicing through various applications for my organization ’s digital customers . The challenges we face are to have a simple and minimalistic workflow which is better than the competition and also ensures to be compliant as per regulatory requirements . The project scope includes the digital team , legal , compliance , operations , and the IT department along with the vendor since we decided to go for an external solution . The expected timeline for development is generally 30 to 45 days . Selection The learning launch tool has been selected to build the new workflow , try and implement with basic capabilities available in the vendor stack . Application For our first learning launch , we targeted on the important regulatory parameters and the customer facing journey . we created an agile POD with representatives from each of the required teams who could take instant decisions wherever required and close out the process at a faster pace . We conducted various brainstorming sessions to finalize the workflow and then accordingly the process was drafted and approvals from all stakeholders was taken . For our second learning launch , we focused on the technical capabilities . We started with the inhouse IT team and the external offshore tech vendors . This led to a bit of delay in development as there were other projects being prioritized . Thus , we got a few onshore tech vendor resources who would work on the specific project for a faster delivery . Insight By applying the learning launch tool , we performed end to end user acceptance testing and then performed closed user group testing and then launches were done in phases to test these Developments . Wherever required we modified the process basis learning from the testing and market feedback . Basis the success of the closed user group testing we shall fully go live across all market locations Approach With this tool , the solution is built in an agile mode with a small on shore IT team . The same is tested and then launched in a closed user group . Changes if any required are made during this period , bugs in the solution are rectified and once found to be fine , the solution was implemented across . The same approach shall be followed for other such projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I design the process and workflow for onboarding and servicing through various applications for my organization ’s digital customers . The challenges we face are to have a simple and minimalistic workflow which is better than the competition and also ensures to be compliant as per regulatory requirements . The project scope includes the digital team , legal , compliance , operations , and the IT department along with the vendor since we decided to go for an external solution . The expected timeline for development is generally 30 to 45 days . Selection The learning launch tool has been selected to build the new workflow , try and implement with basic capabilities available in the vendor stack . Application For our first learning launch , we targeted on the important regulatory parameters and the customer facing journey . we created an agile POD with representatives from each of the required teams who could take instant decisions wherever required and close out the process at a faster pace . We conducted various brainstorming sessions to finalize the workflow and then accordingly the process was drafted and approvals from all stakeholders was taken . For our second learning launch , we focused on the technical capabilities . We started with the inhouse IT team and the external offshore tech vendors . This led to a bit of delay in development as there were other projects being prioritized . Thus , we got a few onshore tech vendor resources who would work on the specific project for a faster delivery . Insight By applying the learning launch tool , we performed end to end user acceptance testing and then performed closed user group testing and then launches were done in phases to test these Developments . Wherever required we modified the process basis learning from the testing and market feedback . Basis the success of the closed user group testing we shall fully go live across all market locations Approach With this tool , the solution is built in an agile mode with a small on shore IT team . The same is tested and then launched in a closed user group . Changes if any required are made during this period , bugs in the solution are rectified and once found to be fine , the solution was implemented across . The same approach shall be followed for other such projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15396 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Visualization Tool
Challenge
In developing nations marginalized sections of the society do not have access to basic
necessities of life like food , shelter , health and education . Among many reasons one of the
prime reason is lack of information on availability of lowskilled jobs in their neighbourhood
which meets their skill sets . With the introduction of Android One and other cheap
smartphones in developing world , it has been observed that 1 in 100 lowincome households
have started to get access to smartphones and as smartphones become more cheaper their
reach is bound to increase by many folds . If somehow we can provide them connectivity to tailored Apps which can provide them with
information on available jobs , shelter homes , free health care centers we can help them
move up the ladder . Jobs Here we will focus on providing them opportunity to find jobs . Jobs like plumbing ,
carpentering , gardening , car driving , farming could be catered by providing connectivity
between job seekers and providers in the neighbourhood . Selection We selected Visualisation tool because it helped in making an abstract idea of empowering
lowincome group more concrete and understandable to others . It also helped in
brainstorming on different personas of job seekers and an effective user interface for the job
providers . The reference to this tool in lecture by Designer Angela Meyer brought insights into how
important this tool is at every stage of design the product in terms of brainstorming ,
prototyping and knowing the context of problem we ’re trying to solve . Application Because of the large user base for this App , we needed to identify different personas of job
seekers with different skill sets , so we choose Visualization tool to draw them on whiteboard . The visualization tool helped in capturing job seekers in terms of opportunities :
Semiskilled job seekers
Unskilled job seekers
We came with personas from people with multiple skill sets like car driving , type writing etc
to people with single skill set like labour jobs . See diagram below for people with different
skill sets :
The tool also helped in knowing the context of the problem where we came to know that job
seekers are of two types :
Mobile ( work requires them to move from place to place )
Immobile ( they can do the job from their home; can not travel far from their home )
This information provides us useful information when providing the list of job seekers to the
job provider in the neighborhood . Since the userbase is not tech savvy the hardest problem is to design an App which most of
users can understand intuitively and does not require any education or language barriers . So
we decided to use visualization tool to brainstorm on universal symbols / signs that would
make this App easy to use . After we had the consolidated information of people with their skills and location , it was now
time to provide Job providers with best available person closest to their location . Visualization helped us come up with UI which is intuitive and also merges geographical
location of job seekers using Google Maps . So the job provider can simply type in search bar
for the skill they are looking for like car driver and UI would show the list of car drivers in the
vicinity , see diagram below with template .
There are many uncovered flows to make this idea a reality , but we could not cover entire
flow due to time and space restrictions . Insight Applying the visualization tool opened a whole world of ideas in capturing and
brainstorming the over the problem and possible solutions . Previously I used to get stuck
with mental blockages of it is a hard problem to solve . It never occurred to me before that
drawing personas with sticks is so simple and getting my point across the board is so easy
now .
It never seemed to me before that even for finding job for lowincome group there could be
so many different personas and each could have different story to tell . And only after
evaluating their context , limitations we can try to address the problem and not in isolation . The approach also taught me to be emphatic to users before we can even define the
problem space . Their education and awareness levels was one key point in designing an
intuitive user interface . Approach
Given more time I would have liked to interact with more and more people representing
different personas to get the insights into their living conditions , how difficult it is to find jobs ,
barriers on doing certain jobs due to caste or religious preferences , will having this App in
offline mode help them save some data . After we ’ve more insights into the context of the problem we ’re trying to solve , we would also
like to use storytelling tool to approach Angel Investors and others to get across the problem
we ’re trying to solve . Approach government agencies and NGOs in spreading the word
about such an App that empower their livelihood . Using prototyping and early launch we
would also like get our App to first 100 users and refine the App . In future we would like to add more features to find affordable health care centers , spread
the information on their rights to government sponsored free education , health etc .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Visualization Tool
Challenge
In developing nations marginalized sections of the society do not have access to basic
necessities of life like food , shelter , health and education . Among many reasons one of the
prime reason is lack of information on availability of lowskilled jobs in their neighbourhood
which meets their skill sets . With the introduction of Android One and other cheap
smartphones in developing world , it has been observed that 1 in 100 lowincome households
have started to get access to smartphones and as smartphones become more cheaper their
reach is bound to increase by many folds . If somehow we can provide them connectivity to tailored Apps which can provide them with
information on available jobs , shelter homes , free health care centers we can help them
move up the ladder . Jobs Here we will focus on providing them opportunity to find jobs . Jobs like plumbing ,
carpentering , gardening , car driving , farming could be catered by providing connectivity
between job seekers and providers in the neighbourhood . Selection We selected Visualisation tool because it helped in making an abstract idea of empowering
lowincome group more concrete and understandable to others . It also helped in
brainstorming on different personas of job seekers and an effective user interface for the job
providers . The reference to this tool in lecture by Designer Angela Meyer brought insights into how
important this tool is at every stage of design the product in terms of brainstorming ,
prototyping and knowing the context of problem we ’re trying to solve . Application Because of the large user base for this App , we needed to identify different personas of job
seekers with different skill sets , so we choose Visualization tool to draw them on whiteboard . The visualization tool helped in capturing job seekers in terms of opportunities :
Semiskilled job seekers
Unskilled job seekers
We came with personas from people with multiple skill sets like car driving , type writing etc
to people with single skill set like labour jobs . See diagram below for people with different
skill sets :
The tool also helped in knowing the context of the problem where we came to know that job
seekers are of two types :
Mobile ( work requires them to move from place to place )
Immobile ( they can do the job from their home; can not travel far from their home )
This information provides us useful information when providing the list of job seekers to the
job provider in the neighborhood . Since the userbase is not tech savvy the hardest problem is to design an App which most of
users can understand intuitively and does not require any education or language barriers . So
we decided to use visualization tool to brainstorm on universal symbols / signs that would
make this App easy to use . After we had the consolidated information of people with their skills and location , it was now
time to provide Job providers with best available person closest to their location . Visualization helped us come up with UI which is intuitive and also merges geographical
location of job seekers using Google Maps . So the job provider can simply type in search bar
for the skill they are looking for like car driver and UI would show the list of car drivers in the
vicinity , see diagram below with template .
There are many uncovered flows to make this idea a reality , but we could not cover entire
flow due to time and space restrictions . Insight Applying the visualization tool opened a whole world of ideas in capturing and
brainstorming the over the problem and possible solutions . Previously I used to get stuck
with mental blockages of it is a hard problem to solve . It never occurred to me before that
drawing personas with sticks is so simple and getting my point across the board is so easy
now .
It never seemed to me before that even for finding job for lowincome group there could be
so many different personas and each could have different story to tell . And only after
evaluating their context , limitations we can try to address the problem and not in isolation . The approach also taught me to be emphatic to users before we can even define the
problem space . Their education and awareness levels was one key point in designing an
intuitive user interface . Approach
Given more time I would have liked to interact with more and more people representing
different personas to get the insights into their living conditions , how difficult it is to find jobs ,
barriers on doing certain jobs due to caste or religious preferences , will having this App in
offline mode help them save some data . After we ’ve more insights into the context of the problem we ’re trying to solve , we would also
like to use storytelling tool to approach Angel Investors and others to get across the problem
we ’re trying to solve . Approach government agencies and NGOs in spreading the word
about such an App that empower their livelihood . Using prototyping and early launch we
would also like get our App to first 100 users and refine the App . In future we would like to add more features to find affordable health care centers , spread
the information on their rights to government sponsored free education , health etc .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13663 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling Challenge & Selection Storytelling is an excellent tool . I worked with marketing organization , which aims to sell its products in Health Sector . I was leading a team of 20 people and we were given targets which we have to complete by the end of the every month . Our Challenge was to complete this target but we were facing difficulties in achieving that , and many of my team members were losing faith and were thinking of leaving the organization . Being leader of the group my task also includes to make them sure that they can achieve the targets , to build confidence in them also to keep motivated . So here I used the storytelling tool , this tool not only helped me to keep my team members motivated but also helped in increasing sales targets . Application With the help of storytelling things become really easy as it helps to make people connect logically and emotionally . When I was giving training to my team mates , it was difficult to make everyone understand of each and every products of my organization , and also teaching them about how to achieve sales . So I thought of using this tool as it makes things connect logically and emotionally , Storytelling tool goes with the flow connecting our ideas with some other kind of story that can make an effect on other person in different way . Insight & Approach Storytelling tool is very effective tool which can make the things to connect . One day when I had meeting with one of my colleague regarding the products discussion of my organization , my colleague was not confident of products , and was thinking that other brands producing same type of products are good , though they were costly compared to products of my organization . So here we had long discussion and suddenly storytelling tool clicked to my mind , and I thought of using it in this case as it may help to reach to conclusion , so I connected my friend that how other brands products started selling the products and how they created their brand value in markets , connecting with my organization products I stated that our firm is startup which was recently started and is trying to create brand value of itself among people so my firm is selling its products at rate cheaper than the other brands and quality wise it is as good as of them and in coming years my organization is going to be among top most brands . This lead to a conclusion and I was successful in making my colleague trust on products . Storytelling tool helped me in reaching to conclusion . Storytelling tool helped me a lot whenever I used it and now my team mates also started using this tool The good thing of story is that it creates impact on people . This course made me see this as a tool in a new way . Earlier I have used this tool in different way but now with the help of this course I can prepare ahead and think of stories that will help me in presenting my ideas and best illuminate them . I am fortunate enough that I came to know about this course which really helped me in thinking differently and added some great learning .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling Challenge & Selection Storytelling is an excellent tool . I worked with marketing organization , which aims to sell its products in Health Sector . I was leading a team of 20 people and we were given targets which we have to complete by the end of the every month . Our Challenge was to complete this target but we were facing difficulties in achieving that , and many of my team members were losing faith and were thinking of leaving the organization . Being leader of the group my task also includes to make them sure that they can achieve the targets , to build confidence in them also to keep motivated . So here I used the storytelling tool , this tool not only helped me to keep my team members motivated but also helped in increasing sales targets . Application With the help of storytelling things become really easy as it helps to make people connect logically and emotionally . When I was giving training to my team mates , it was difficult to make everyone understand of each and every products of my organization , and also teaching them about how to achieve sales . So I thought of using this tool as it makes things connect logically and emotionally , Storytelling tool goes with the flow connecting our ideas with some other kind of story that can make an effect on other person in different way . Insight & Approach Storytelling tool is very effective tool which can make the things to connect . One day when I had meeting with one of my colleague regarding the products discussion of my organization , my colleague was not confident of products , and was thinking that other brands producing same type of products are good , though they were costly compared to products of my organization . So here we had long discussion and suddenly storytelling tool clicked to my mind , and I thought of using it in this case as it may help to reach to conclusion , so I connected my friend that how other brands products started selling the products and how they created their brand value in markets , connecting with my organization products I stated that our firm is startup which was recently started and is trying to create brand value of itself among people so my firm is selling its products at rate cheaper than the other brands and quality wise it is as good as of them and in coming years my organization is going to be among top most brands . This lead to a conclusion and I was successful in making my colleague trust on products . Storytelling tool helped me in reaching to conclusion . Storytelling tool helped me a lot whenever I used it and now my team mates also started using this tool The good thing of story is that it creates impact on people . This course made me see this as a tool in a new way . Earlier I have used this tool in different way but now with the help of this course I can prepare ahead and think of stories that will help me in presenting my ideas and best illuminate them . I am fortunate enough that I came to know about this course which really helped me in thinking differently and added some great learning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11495 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGES:-
As we examine the kinds of challenges are best - suited for design thinking and learn
about the Visualization which helps bring ideas to life . Design thinking is not only about process and tools ; it is about people as well : about you as a design thinker and about the people you want to create value for and with . And so , , we want to first focus on the mind - set , and look at whether your mind is prepared to both see and act on opportunity when it shows up in your world .there the challenges of visualisation in design thinking are .
• Concept development:-
• It ’s an individual activity:-
• Lack of imagination:-
• Change in consumer perception : -
• Difficult in decision making process:-
SELECTION:-
Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . It
pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and the marketing guru sees an advertising campaign . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models .
APPLICATION:-
BRAINSTORMING The brainstorming part of the ideation phase lets the project team
discuss different ideas in order to create a large pool of solutions that can be filtered and evaluated later in this stage . It is crucial to understand that during the brainstorming sessions , there should be no negative comments or judgment on presented ideas . The facilitator has to keep the session neutral in order to avoid biases .
INSIGHT:-
Visualisation tool help me to make a mark of my goals through visualised picture by
creating maps of levels to be achieve which is the most important tool expected for any beginners
APPROCH:-
Visualisation tool use in different way may be at the time of decision making example like
developer develop land to complete complex on the bases assumption of visualisation but reality may be effect by natural disaster or land in unconstrutable its true that every time visualisation true but looking towards another angle of demand and supply can lead visualisation true
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGES:-
As we examine the kinds of challenges are best - suited for design thinking and learn
about the Visualization which helps bring ideas to life . Design thinking is not only about process and tools ; it is about people as well : about you as a design thinker and about the people you want to create value for and with . And so , , we want to first focus on the mind - set , and look at whether your mind is prepared to both see and act on opportunity when it shows up in your world .there the challenges of visualisation in design thinking are .
• Concept development:-
• It ’s an individual activity:-
• Lack of imagination:-
• Change in consumer perception : -
• Difficult in decision making process:-
SELECTION:-
Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . It
pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and the marketing guru sees an advertising campaign . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models .
APPLICATION:-
BRAINSTORMING The brainstorming part of the ideation phase lets the project team
discuss different ideas in order to create a large pool of solutions that can be filtered and evaluated later in this stage . It is crucial to understand that during the brainstorming sessions , there should be no negative comments or judgment on presented ideas . The facilitator has to keep the session neutral in order to avoid biases .
INSIGHT:-
Visualisation tool help me to make a mark of my goals through visualised picture by
creating maps of levels to be achieve which is the most important tool expected for any beginners
APPROCH:-
Visualisation tool use in different way may be at the time of decision making example like
developer develop land to complete complex on the bases assumption of visualisation but reality may be effect by natural disaster or land in unconstrutable its true that every time visualisation true but looking towards another angle of demand and supply can lead visualisation true
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18647 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | challenge For a lecturer when you get students from different . Non - Commerce background , it is difficult for me to explain concepts related to Commerce as it is .
Selection Story telling as a tool : It will be easy for me to make student visualise the Subject related elements(transactions ) so that they can understand the concept easily . Story telling is more effective if students once visualise the concepts , they will remember it forever
Application Through storytelling , you can make student visualise the concepts . Though it is not applicable in all the cases , it is much more suitable to familiarise the concepts in classroom environment
Insight It is very useful in classroom environment . Especially to deal with students having trouble In understanding difficult concepts . Through this tool we can present the most complex elements in much easier way
Approach Since the outcome of the approach is highly positive , I will definitely follow the same approach in most suitable circumstances
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: challenge For a lecturer when you get students from different . Non - Commerce background , it is difficult for me to explain concepts related to Commerce as it is .
Selection Story telling as a tool : It will be easy for me to make student visualise the Subject related elements(transactions ) so that they can understand the concept easily . Story telling is more effective if students once visualise the concepts , they will remember it forever
Application Through storytelling , you can make student visualise the concepts . Though it is not applicable in all the cases , it is much more suitable to familiarise the concepts in classroom environment
Insight It is very useful in classroom environment . Especially to deal with students having trouble In understanding difficult concepts . Through this tool we can present the most complex elements in much easier way
Approach Since the outcome of the approach is highly positive , I will definitely follow the same approach in most suitable circumstances
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10141 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Storytelling
( Nathan Kumar )
Context I work for a government agency that promote a culture and holistic system of lifelong learning through the pursuit of skills mastery , and strengthen the ecosystem of quality education and training . The challenge is a lot of our initiatives and programmes are through an individual- targeted strategy ( think B2C model ) and we ’re now developing a enterprise - targeted strategy ( think B2B model ) . Challenge I chose to use the tool storytelling to achieve a shared understanding of a problem space among a diverse group of stakeholders who view the challenge of skills mastery from very different starting points . The first step I took was to define who are stakeholders are . Our stakeholders inside the agency included the various departments such as the middle and back offices and critically the policy owners who had to understand a new mode of engaging with enterprise . Whereas our stakeholders outside the agency include the training providers , the educational institutes and the individuals who now have to be viewed as employees instead of individuals . The second step I took was to identify , articulate and define the ‘ what is ’ existing state of the problem . I articulated 2 key points in my story : the emotional reason why we needed to have employees pursue skills master and the larger purpose of workforce development . In the context of a retail business owner , I painted a situation where we continued on our individual- targeted strategy ( i.e. the individual learns e - commerce skills ) but the employer is not in support of training the staff as they believe in the traditional means of doing their work ( i.e. via a brick - and - mortar business model ) and there ’s conflict as the individual does n’t feel motivated , valued or supported to execute their job . Selection I chose to use the tool storytelling as it has the ability to connects the stakeholders to the emotions , the characters , the values that we want all to feel . This can then be linked back to the purpose of why each party works or partners the government agency and gives them a sense of why they do what they do . The third step I took was to storyboard and following the three rules raised in the lecture . These three rules include :
1 . identifying is who 's your audience , 2 . demonstrating a clear sequence of events , and 3 . having moments of reflection .
Asking the stakeholders to rank who was responsible for the training of the staff , all unanimously pointed to the employer . Understanding that the employer was the key audience that we wanted action from , we then explore what was their customer journey in the thinking through why they would or would not send their staff for training . I drew from existing materials such as research publications , opinion survey , audit reports from other countries on why employers are not sending their staff from training . I also conducted informal interview with the employers I know who both did and did not commit their staff to any form of training allowing them to have a moment of reflection .
Application The fourth step I took was to expand further on the “ moments of reflection ” , I decided to raise questions to all internal and external stakeholders that Paul VanDeCarr 1 asked around audience motivation , these include :
• What do we want to achieve ?
• How do we reach our target audiences ?
• Who can help us achieve our goals ?
• And what stories do I tell them , or ask them to tell ?
I then curated representation from various stakeholders to represent different organization or area of interest . Each group receives post - it notes that that they can write on directly or raise more questions to delve deeper around motivations . As each stakeholder articulated their perspective , I record commonalities in the insights of each group , and then additional insights came from earlier secondary literature . I then developed a 400 - word narrative with sound bites and quotes that combines the shared and new insights from the group discussion around motivation for sending staff for training and played that back to the same group to get further insights . Insights & Approach The fifth step we took was to develop the stories further with visual support and dramatization . I explored the idea further with our communication ’s team who then roped in film makers who managed to portray the everyday struggles of a local business in real and relatable ways , which then drives conversation and engagement with audiences . I found that with dramatization of the narrative , together with audio visual editing , it further pierced into employers to embody the importance of lifelong learning and skills mastery . The sixth and final step I took was to work with the team to publish the new employer video . The final product of the video can be viewed here : https://www.viddsee.com/video/bak-gia- eyeglasses / ks31k where the 400 - word narrative was picked up to drive the storyboard for this video . Embracing the use of dialect which is commonly used by the local enterprises , ‘ Bak Gia ’ ( Hokkien for ‘ eyeglasses ’ ) is the story of a senior optician who refuses to embrace social media , until a younger shop assistant shows him how it can save his business . Since publishing the video , I ’ve noticed many employers who watch the video recognise the importance of keeping up with times and how sending their staff for training can benefit their business model . The story has lent itself to resonate with the audience ’s emotions and I ’ve witness many tear - jerking momemnts . Since discovering the merits of storytelling , next time I would incorporate an immediate call - to - action in the video by directing them to our website to learn more or pledge their support for training .
1 https://www.rapidtables.com/tools/notepad.html
| EMAIL:
ID_NUM:
NAME_STUDENT: Nathan Kumar
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Storytelling
( Nathan Kumar )
Context I work for a government agency that promote a culture and holistic system of lifelong learning through the pursuit of skills mastery , and strengthen the ecosystem of quality education and training . The challenge is a lot of our initiatives and programmes are through an individual- targeted strategy ( think B2C model ) and we ’re now developing a enterprise - targeted strategy ( think B2B model ) . Challenge I chose to use the tool storytelling to achieve a shared understanding of a problem space among a diverse group of stakeholders who view the challenge of skills mastery from very different starting points . The first step I took was to define who are stakeholders are . Our stakeholders inside the agency included the various departments such as the middle and back offices and critically the policy owners who had to understand a new mode of engaging with enterprise . Whereas our stakeholders outside the agency include the training providers , the educational institutes and the individuals who now have to be viewed as employees instead of individuals . The second step I took was to identify , articulate and define the ‘ what is ’ existing state of the problem . I articulated 2 key points in my story : the emotional reason why we needed to have employees pursue skills master and the larger purpose of workforce development . In the context of a retail business owner , I painted a situation where we continued on our individual- targeted strategy ( i.e. the individual learns e - commerce skills ) but the employer is not in support of training the staff as they believe in the traditional means of doing their work ( i.e. via a brick - and - mortar business model ) and there ’s conflict as the individual does n’t feel motivated , valued or supported to execute their job . Selection I chose to use the tool storytelling as it has the ability to connects the stakeholders to the emotions , the characters , the values that we want all to feel . This can then be linked back to the purpose of why each party works or partners the government agency and gives them a sense of why they do what they do . The third step I took was to storyboard and following the three rules raised in the lecture . These three rules include :
1 . identifying is who 's your audience , 2 . demonstrating a clear sequence of events , and 3 . having moments of reflection .
Asking the stakeholders to rank who was responsible for the training of the staff , all unanimously pointed to the employer . Understanding that the employer was the key audience that we wanted action from , we then explore what was their customer journey in the thinking through why they would or would not send their staff for training . I drew from existing materials such as research publications , opinion survey , audit reports from other countries on why employers are not sending their staff from training . I also conducted informal interview with the employers I know who both did and did not commit their staff to any form of training allowing them to have a moment of reflection .
Application The fourth step I took was to expand further on the “ moments of reflection ” , I decided to raise questions to all internal and external stakeholders that Paul VanDeCarr 1 asked around audience motivation , these include :
• What do we want to achieve ?
• How do we reach our target audiences ?
• Who can help us achieve our goals ?
• And what stories do I tell them , or ask them to tell ?
I then curated representation from various stakeholders to represent different organization or area of interest . Each group receives post - it notes that that they can write on directly or raise more questions to delve deeper around motivations . As each stakeholder articulated their perspective , I record commonalities in the insights of each group , and then additional insights came from earlier secondary literature . I then developed a 400 - word narrative with sound bites and quotes that combines the shared and new insights from the group discussion around motivation for sending staff for training and played that back to the same group to get further insights . Insights & Approach The fifth step we took was to develop the stories further with visual support and dramatization . I explored the idea further with our communication ’s team who then roped in film makers who managed to portray the everyday struggles of a local business in real and relatable ways , which then drives conversation and engagement with audiences . I found that with dramatization of the narrative , together with audio visual editing , it further pierced into employers to embody the importance of lifelong learning and skills mastery . The sixth and final step I took was to work with the team to publish the new employer video . The final product of the video can be viewed here : https://www.viddsee.com/video/bak-gia- eyeglasses / ks31k where the 400 - word narrative was picked up to drive the storyboard for this video . Embracing the use of dialect which is commonly used by the local enterprises , ‘ Bak Gia ’ ( Hokkien for ‘ eyeglasses ’ ) is the story of a senior optician who refuses to embrace social media , until a younger shop assistant shows him how it can save his business . Since publishing the video , I ’ve noticed many employers who watch the video recognise the importance of keeping up with times and how sending their staff for training can benefit their business model . The story has lent itself to resonate with the audience ’s emotions and I ’ve witness many tear - jerking momemnts . Since discovering the merits of storytelling , next time I would incorporate an immediate call - to - action in the video by directing them to our website to learn more or pledge their support for training .
1 https://www.rapidtables.com/tools/notepad.html
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Nathan Kumar"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6459 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
Leading the portfolio of a large pharmaceutical company has its own challenges . Especially as , we depend on support from many Cross Functional Teams ( CFT ) , which do not report to portfolio .
Living the Corporate motto of “ Good Health Ca n’t Wait ” , we have to deliver a product at record time that offers “ Better Tolerability and Compliance to millions of Diabetic people and also happens to be of “ FIRST TO MARKET ” category
This project has external and internal challenges . All the external challenges can be handled by motivated and united internal teams .
Selection :
The time - line is to deliver stocks to market within 30 days of getting necessary regulatory approvals . This means AGILITY , SPEED and RIGOR in Execution , which can only be achieved by MOTIVATED CFT
We chose “ STORY TELLING ” tool . Because story telling is the DIFFERENCE between SOLVING A PROBLEM and CREATING A CAUSE .
Because CAUSE is something that IGNITES PEOPLE and UNITES PEOPLE .
In a large organisation , igniting and uniting people with a cause/ larger PURPOSE can only make this project deliverable with - in the stipulated time - lines
Application :
We have listed down the key CFT members who would be the AUDIENCE . The entire story is designed for the audience . The larger PURPOSE/ CAUSE of delivering this product at record time is to facilitate better lives for millions of diabetic people and to live the corporate motto of Good Health Ca n’t wait .
Once the CAUSE is established , we focussed on the BIG problem of current way of doing things and the resultant delays , which would make us lose the CAUSE .
Through some examples of diabetic patients within CFT or their family members , we could able to make the emotional connect . The entire CFT got into the frame of mind that they want to take on this challenge and make it a CAUSE that they can invest in .
We have aligned the CFT on CLEAR SEQUENCE of events from START to FINISH
Insight :
The pleasant surprise was , CFT putting together a granular work flow to meet this Challenge , identified key stake holders , and aligned them to the CAUSE . They proactively identified possible bottlenecks from both external and internal sources and took pre - emptive steps .
Project management meetings of daily and weekly were fully attended and with complete inputs . The BELONGING and MOTIVATION are palpable
External supply partners were made part of audience , so that they are equally motivated and ensured that material is supplied in the prescribed quality and ordered quantity and ahead of agreed time- lines .
Having moments of REFLECTION through open house and Q&A sessions helped the team to get CLARITY on way forward .
I vividly remember how the plant regulatory team got local regulatory license in record time , which would have taken 2 to 3 weeks in normal situation . Teammates spending late hours on telecons ( Being COVID-19 times ) and people at plant finishing the TASK well ahead of time - lines by taking all COVID- 19 safety precautions .
So GREATFUL to the entire CFT for delivering stocks in 3 weeks , well ahead of time - lines .
This is what happens , when the team is IGNITED , UNITED and working for a CAUSE .
Approach :
STORY TELLING for creating a CAUSE is the most appropriate DESIGN THINKING TOOL for this kind of transformative effort .
Ignited teammates are the CATALYSTS who proactively anticipate and resolve issues and bring in rigor and speed of execution , because they are not delivering a PRODUCT , but they are working for a CAUSE . They are making lives of millions of diabetics better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
Leading the portfolio of a large pharmaceutical company has its own challenges . Especially as , we depend on support from many Cross Functional Teams ( CFT ) , which do not report to portfolio .
Living the Corporate motto of “ Good Health Ca n’t Wait ” , we have to deliver a product at record time that offers “ Better Tolerability and Compliance to millions of Diabetic people and also happens to be of “ FIRST TO MARKET ” category
This project has external and internal challenges . All the external challenges can be handled by motivated and united internal teams .
Selection :
The time - line is to deliver stocks to market within 30 days of getting necessary regulatory approvals . This means AGILITY , SPEED and RIGOR in Execution , which can only be achieved by MOTIVATED CFT
We chose “ STORY TELLING ” tool . Because story telling is the DIFFERENCE between SOLVING A PROBLEM and CREATING A CAUSE .
Because CAUSE is something that IGNITES PEOPLE and UNITES PEOPLE .
In a large organisation , igniting and uniting people with a cause/ larger PURPOSE can only make this project deliverable with - in the stipulated time - lines
Application :
We have listed down the key CFT members who would be the AUDIENCE . The entire story is designed for the audience . The larger PURPOSE/ CAUSE of delivering this product at record time is to facilitate better lives for millions of diabetic people and to live the corporate motto of Good Health Ca n’t wait .
Once the CAUSE is established , we focussed on the BIG problem of current way of doing things and the resultant delays , which would make us lose the CAUSE .
Through some examples of diabetic patients within CFT or their family members , we could able to make the emotional connect . The entire CFT got into the frame of mind that they want to take on this challenge and make it a CAUSE that they can invest in .
We have aligned the CFT on CLEAR SEQUENCE of events from START to FINISH
Insight :
The pleasant surprise was , CFT putting together a granular work flow to meet this Challenge , identified key stake holders , and aligned them to the CAUSE . They proactively identified possible bottlenecks from both external and internal sources and took pre - emptive steps .
Project management meetings of daily and weekly were fully attended and with complete inputs . The BELONGING and MOTIVATION are palpable
External supply partners were made part of audience , so that they are equally motivated and ensured that material is supplied in the prescribed quality and ordered quantity and ahead of agreed time- lines .
Having moments of REFLECTION through open house and Q&A sessions helped the team to get CLARITY on way forward .
I vividly remember how the plant regulatory team got local regulatory license in record time , which would have taken 2 to 3 weeks in normal situation . Teammates spending late hours on telecons ( Being COVID-19 times ) and people at plant finishing the TASK well ahead of time - lines by taking all COVID- 19 safety precautions .
So GREATFUL to the entire CFT for delivering stocks in 3 weeks , well ahead of time - lines .
This is what happens , when the team is IGNITED , UNITED and working for a CAUSE .
Approach :
STORY TELLING for creating a CAUSE is the most appropriate DESIGN THINKING TOOL for this kind of transformative effort .
Ignited teammates are the CATALYSTS who proactively anticipate and resolve issues and bring in rigor and speed of execution , because they are not delivering a PRODUCT , but they are working for a CAUSE . They are making lives of millions of diabetics better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20651 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection : I am a lab scientist in a Research and Development department of a pharma firm . We have different digital systems for getting any procedure and managing documents . These systems have been designed keeping in mind efficiency and larger organisation in mind . Also , these systems are designed by multiple stakeholders which are sometimes external vendors . I had to convey the difficulty users have to go through to use these systems . I was tasked with communicating this problem statement to a different functional unit . Therefore , I selected storytelling to convey impact on user ’s lives due to the design of these systems .
Application : Since I am a user , I have experienced fair amount of frustration in handling these two completely different systems . For a story , I started with a typical scenario in day - to - day lives of the user . I described in detail the time pressure the user is facing to complete the task and how these two systems slow down the entire process . I used metaphor of using two different pen to write a document . This information made the audience connect with the user and understand the problem with its context .
Insight : I think to convey a problem statement a story can do the work of a 50 page documents in just a few words . In addition , storytelling in business is under - used .
Approach : Next time if I have to convey a story , I would describe in even more detail about the feelings of the user at each stage . Since storytelling allows you connect to the emotional needs of the user . I believe emotion is a powerful tool to get the innovating teams on a single page .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection : I am a lab scientist in a Research and Development department of a pharma firm . We have different digital systems for getting any procedure and managing documents . These systems have been designed keeping in mind efficiency and larger organisation in mind . Also , these systems are designed by multiple stakeholders which are sometimes external vendors . I had to convey the difficulty users have to go through to use these systems . I was tasked with communicating this problem statement to a different functional unit . Therefore , I selected storytelling to convey impact on user ’s lives due to the design of these systems .
Application : Since I am a user , I have experienced fair amount of frustration in handling these two completely different systems . For a story , I started with a typical scenario in day - to - day lives of the user . I described in detail the time pressure the user is facing to complete the task and how these two systems slow down the entire process . I used metaphor of using two different pen to write a document . This information made the audience connect with the user and understand the problem with its context .
Insight : I think to convey a problem statement a story can do the work of a 50 page documents in just a few words . In addition , storytelling in business is under - used .
Approach : Next time if I have to convey a story , I would describe in even more detail about the feelings of the user at each stage . Since storytelling allows you connect to the emotional needs of the user . I believe emotion is a powerful tool to get the innovating teams on a single page .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21619 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example : Mind Mapping Challenge I am a strategic partner of my organization ’s commercial team and my / our challenge is to improve the client satisfaction scores within the department in order to increase revenues and to increase the foot print through increasing the Net promoter scores in the client satisfaction survey . The project scope includes the internal commercial teams composed of twenty tem leaders , as well as the leadership team and regional account team with whom we work closely . The project is limited to internal employees and should not exceed 30 business days and the solution should include an ideas to improve the client satisfaction scores . We will focus on trying to uncover what our team members , as well as key stakeholders consider to be ineffective or problematic with regard to the client satisfaction . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the mind mapping tool . Broadly speaking , the mind mapping is an experiment meant to get the intense ideas from the experienced team . Application For our first mind mapping , we focused on the regular and legacy activities which are delivered for same clients from more than 3 years . We explained the teams that Mind mapping is simply a diagram used to visually represent or outline information . It is a powerful graphic technique you they use to translate what 's in the mind into a visual picture . Since mind mapping works like the brain does it allows you to organize and understand information faster and better . The starting point of this exercise was the central idea “ Improving the client satisfaction scores ” It helped the teams to focus on the links and relationships between ideas so you do n't just have disconnected facts .
As part of this exercise we came up with many ideas and 5 major ideas were picked up to be discussed with the senior management and account management team for implementation . Additionally , the leadership and account management team were also asked to do the mind mapping , which included the same approach for the challenge towards improving the client satisfaction scores . Insight By applying the mind mapping tool , our team identified major roadblocks and ideas to overcome them to increase the client satisfaction scores . Additionally , we also identified some of the loop holes in our own process towards focus on quality , adherence to timelines , associate capability issues which were impacting the client satisfaction scores . The account management team realized that there was a need of more roadshows and inputs to the larger organization to make them know that such a team and capability exists which will help increase the foot print and net promoter scores Approach Given that the teams were working more in a project or Agile ways of working depending on the project and client requirements , mind mapping gave a complete new perspective to identify the solutions which are realistic in approach and implementable in the near future and the impact will be felt by the stake holders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example : Mind Mapping Challenge I am a strategic partner of my organization ’s commercial team and my / our challenge is to improve the client satisfaction scores within the department in order to increase revenues and to increase the foot print through increasing the Net promoter scores in the client satisfaction survey . The project scope includes the internal commercial teams composed of twenty tem leaders , as well as the leadership team and regional account team with whom we work closely . The project is limited to internal employees and should not exceed 30 business days and the solution should include an ideas to improve the client satisfaction scores . We will focus on trying to uncover what our team members , as well as key stakeholders consider to be ineffective or problematic with regard to the client satisfaction . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the mind mapping tool . Broadly speaking , the mind mapping is an experiment meant to get the intense ideas from the experienced team . Application For our first mind mapping , we focused on the regular and legacy activities which are delivered for same clients from more than 3 years . We explained the teams that Mind mapping is simply a diagram used to visually represent or outline information . It is a powerful graphic technique you they use to translate what 's in the mind into a visual picture . Since mind mapping works like the brain does it allows you to organize and understand information faster and better . The starting point of this exercise was the central idea “ Improving the client satisfaction scores ” It helped the teams to focus on the links and relationships between ideas so you do n't just have disconnected facts .
As part of this exercise we came up with many ideas and 5 major ideas were picked up to be discussed with the senior management and account management team for implementation . Additionally , the leadership and account management team were also asked to do the mind mapping , which included the same approach for the challenge towards improving the client satisfaction scores . Insight By applying the mind mapping tool , our team identified major roadblocks and ideas to overcome them to increase the client satisfaction scores . Additionally , we also identified some of the loop holes in our own process towards focus on quality , adherence to timelines , associate capability issues which were impacting the client satisfaction scores . The account management team realized that there was a need of more roadshows and inputs to the larger organization to make them know that such a team and capability exists which will help increase the foot print and net promoter scores Approach Given that the teams were working more in a project or Agile ways of working depending on the project and client requirements , mind mapping gave a complete new perspective to identify the solutions which are realistic in approach and implementable in the near future and the impact will be felt by the stake holders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13401 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Girl child at the school
Challenge : I live in a developing , democratic country which is one of the fastest growing and
exciting economies in the world . While , my country has made significant progress in many
areas of health , education , nutrition , sanitation etc , there are still many problems of
inequality , poverty , unemployment that continue to exist , although the numbers are coming
down . One area that continues to pose a challenge is school drop outs of girl child by the time
she reaches middle school ( age of puberty ) especially in very poor families . Girl child
education is one of most important social need in today ’s world . Only an educated girl can
fend for herself , provide for herself which gives her the freedom to grow and exploit her full
potential . I want to use design thinking approach to find a solution for this problem
Stakeholders : The parents , the child herself , teachers , neighbourhood , society at large ,
availability of NGOs , role models
Stakeholder map
Selection : Two tools that I would use in my research
1 . Journey mapping
2 . Visualization
a ) Short summary of the tool :
Journey mapping : Journey mapping covers the entire journey and the touch points the girl
child undertakes from preparing for school to return back home and some of the various
touch points . This will be a useful tool to identify possible problem areas that can be
addressed to solve the issue of school drop - outs .
Visualization : visualization techniques are one form of design thinking tool that helps to
identify and articulate the challenges face and make them vivid . Also the possible options are
also made vivid
Application and Insights
Journey mapping will help me identify the possible touch points that would be a moment of
insights . For instance
The key touch points of insights would be
School uniform and books – very poor families may not be able to afford
Availability of other girl child to accompany- taboo to send the girl out after she
reaches a certain age alone to school in conservative villages
Availability of other girls in the class
Access to private washrooms for girls – many a times this is a big issue
Availability of lady teachers – some village schools may have all male teachers
Visualization would help me to vividly depict the challenges and opportunities present .
Depicting of the school infrastructure would unearth potential problem areas . Similarly ,
visualization of girl child continuing in school and going on to make a better life for her will
encourage school participation . Visualization also will help to depict student - teacher
interaction , availability of safe space in school , social support availability , role models ,
sufficient play area etc .
Approach : Journey mapping and visualization will be the two tools I would use to
understand the challenges of girl child drop - outs from school , ideate possible options and
look at an available range of options for the stakeholders to choose themselves . I would n’t
make any changes to the tool selection next time around too as I am satisfied with the results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Girl child at the school
Challenge : I live in a developing , democratic country which is one of the fastest growing and
exciting economies in the world . While , my country has made significant progress in many
areas of health , education , nutrition , sanitation etc , there are still many problems of
inequality , poverty , unemployment that continue to exist , although the numbers are coming
down . One area that continues to pose a challenge is school drop outs of girl child by the time
she reaches middle school ( age of puberty ) especially in very poor families . Girl child
education is one of most important social need in today ’s world . Only an educated girl can
fend for herself , provide for herself which gives her the freedom to grow and exploit her full
potential . I want to use design thinking approach to find a solution for this problem
Stakeholders : The parents , the child herself , teachers , neighbourhood , society at large ,
availability of NGOs , role models
Stakeholder map
Selection : Two tools that I would use in my research
1 . Journey mapping
2 . Visualization
a ) Short summary of the tool :
Journey mapping : Journey mapping covers the entire journey and the touch points the girl
child undertakes from preparing for school to return back home and some of the various
touch points . This will be a useful tool to identify possible problem areas that can be
addressed to solve the issue of school drop - outs .
Visualization : visualization techniques are one form of design thinking tool that helps to
identify and articulate the challenges face and make them vivid . Also the possible options are
also made vivid
Application and Insights
Journey mapping will help me identify the possible touch points that would be a moment of
insights . For instance
The key touch points of insights would be
School uniform and books – very poor families may not be able to afford
Availability of other girl child to accompany- taboo to send the girl out after she
reaches a certain age alone to school in conservative villages
Availability of other girls in the class
Access to private washrooms for girls – many a times this is a big issue
Availability of lady teachers – some village schools may have all male teachers
Visualization would help me to vividly depict the challenges and opportunities present .
Depicting of the school infrastructure would unearth potential problem areas . Similarly ,
visualization of girl child continuing in school and going on to make a better life for her will
encourage school participation . Visualization also will help to depict student - teacher
interaction , availability of safe space in school , social support availability , role models ,
sufficient play area etc .
Approach : Journey mapping and visualization will be the two tools I would use to
understand the challenges of girl child drop - outs from school , ideate possible options and
look at an available range of options for the stakeholders to choose themselves . I would n’t
make any changes to the tool selection next time around too as I am satisfied with the results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21567 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping in Analytics
Challenge & Selection I am a part of an Enterprise Data Analytics team . My team was engaged to bring in data driven surveillance in processing to prevent potential fraud . Since there was no precedence of data driven surveillance in this processing area and our team was not aware of the entire processing lifecycle , we had to apply a design thinking process to approach this problem . At the initial stages , series of discovery workshops were conducted with different stakeholders to assess the current state , akin to the " What Is ? " in this course . The workshops gave us lot of inputs from the stakeholders on current process and potential gaps and risks across several dimensions which brought about the challenge of designing the framework of the solution that should be explored . It was a pivotal point for us as the effective synthesis of all the workshop findings was a key before we could move to the " What If " stage . The design thinking tool we chose to use was " Mind Mapping " as elaborated by Angela Sanchez in Week 3 of this course . Application Step 1 > The first step in the mind mapping tool exercise was to lay down all the findings from the workshops on a big board . The sticky notes used in the workshops were put on a board for everyone to see . Step 2 > During the mind mapping exercise with stakeholders we were able to semi cluster the gaps ( from the discovery workshops ) on a two - dimensional view - On the top we had the processing lifecycle stages and on the left we came up with some high - level risk typologies like below –
Initiation Pre - Processing Processing Reconciliation Post Recon
Risk Typology 1
Risk Typology 2
Risk Typology 3
All relevant stakeholders played a part to co - create this initial clustering and thereafter further dwell on how the different gaps are connected to each other . Step 3 > The stakeholders then helped to combine smaller clusters into broader categories like - Gaps that can be addressed by Access Control Changes , Gaps that can be addressed by System enhancements , gaps that can be included in data driven surveillance . This helped the team get the right focus . Step 4 > We had to conduct a subsequent mind mapping exercise after a week to come up with a broad framework since the gaps that can be included for data driven surveillance were also many spanning across various typologies , involving different processing team and having different considerations from a data sourcing aspect . This time we invited a smaller focused group of stakeholders . The second workshop went deep into the focused area and enabled us to come up with design framework to start the exploratory analysis for data driven surveillance .
Insights The Mind mapping tool used as described above was extremely useful . The evolution of the two- dimensional view to synthesize the workshop findings gave everyone a perfect lens to visualize the problem . Without that a big bunch of sticky notes made the team think where should we start ? The clustering into smaller categories was very instrumental in getting the focus right . The output of the second workshop was the draft framework design that the data analytics team can consider to start the exploration . Although this was not the final solution , it gave the team the first frame to start somewhere . This application demystified the myth that many data analytics professionals have that design thinking does not apply in analytics . Now I am convinced that Design Thinking as a problem- solving framework is very applicable in analytics . Approach With respect to the application of mind mapping tool , I will continue to use it during the latter part of the discovery or “ what is ” stage . However , at the next application I would like to put some more effort into the pre - work ( preparation before the mind mapping exercise ) to steer the stakeholders to get more fruitful contribution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping in Analytics
Challenge & Selection I am a part of an Enterprise Data Analytics team . My team was engaged to bring in data driven surveillance in processing to prevent potential fraud . Since there was no precedence of data driven surveillance in this processing area and our team was not aware of the entire processing lifecycle , we had to apply a design thinking process to approach this problem . At the initial stages , series of discovery workshops were conducted with different stakeholders to assess the current state , akin to the " What Is ? " in this course . The workshops gave us lot of inputs from the stakeholders on current process and potential gaps and risks across several dimensions which brought about the challenge of designing the framework of the solution that should be explored . It was a pivotal point for us as the effective synthesis of all the workshop findings was a key before we could move to the " What If " stage . The design thinking tool we chose to use was " Mind Mapping " as elaborated by Angela Sanchez in Week 3 of this course . Application Step 1 > The first step in the mind mapping tool exercise was to lay down all the findings from the workshops on a big board . The sticky notes used in the workshops were put on a board for everyone to see . Step 2 > During the mind mapping exercise with stakeholders we were able to semi cluster the gaps ( from the discovery workshops ) on a two - dimensional view - On the top we had the processing lifecycle stages and on the left we came up with some high - level risk typologies like below –
Initiation Pre - Processing Processing Reconciliation Post Recon
Risk Typology 1
Risk Typology 2
Risk Typology 3
All relevant stakeholders played a part to co - create this initial clustering and thereafter further dwell on how the different gaps are connected to each other . Step 3 > The stakeholders then helped to combine smaller clusters into broader categories like - Gaps that can be addressed by Access Control Changes , Gaps that can be addressed by System enhancements , gaps that can be included in data driven surveillance . This helped the team get the right focus . Step 4 > We had to conduct a subsequent mind mapping exercise after a week to come up with a broad framework since the gaps that can be included for data driven surveillance were also many spanning across various typologies , involving different processing team and having different considerations from a data sourcing aspect . This time we invited a smaller focused group of stakeholders . The second workshop went deep into the focused area and enabled us to come up with design framework to start the exploratory analysis for data driven surveillance .
Insights The Mind mapping tool used as described above was extremely useful . The evolution of the two- dimensional view to synthesize the workshop findings gave everyone a perfect lens to visualize the problem . Without that a big bunch of sticky notes made the team think where should we start ? The clustering into smaller categories was very instrumental in getting the focus right . The output of the second workshop was the draft framework design that the data analytics team can consider to start the exploration . Although this was not the final solution , it gave the team the first frame to start somewhere . This application demystified the myth that many data analytics professionals have that design thinking does not apply in analytics . Now I am convinced that Design Thinking as a problem- solving framework is very applicable in analytics . Approach With respect to the application of mind mapping tool , I will continue to use it during the latter part of the discovery or “ what is ” stage . However , at the next application I would like to put some more effort into the pre - work ( preparation before the mind mapping exercise ) to steer the stakeholders to get more fruitful contribution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13153 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection : I am working for an International Organization that help alleviate poverty and provide financial lifeline to private sector companies in developing world that has limited access to finance / capital . Our investment colleagues spent lot of time in due diligence like environment standards , impact on development , job impact and many more , before a final decision to invest on the behalf of organization is made . Process of arriving to final “ yes ” or “ no ” requires lot of research on Investment staff side . Till recently this process was manual and cumbersome , and , in some cases , they spent lot of time to go through paper trail to research about an area such as sector / country or even previous history of similar investment with similar attributes to create a risk profile of the intended investment . As Technical Program Manager , I was assigned to provide a solution for this business process improvement project with aim to reduce time spent in the initial phase of the investment cycle . Since I was doing this course I thought to apply some of the design thinking principles to implement this new tool called “ Knowledge Packages ” . Aim of this new tool was to make life easier for the investment staff during the research phase of the investment . My intention was to create a centralized portal so that it makes the research process efficient and help team to make accurate and quick decisions that are well connected with data points . New tool will serve as one stop shop for research and knowledge base that will be accessible anywhere / anytime , we called this tool as “ Knowledge Packages ” . As saying goes “ Picture is worth thousand words ” , I choose Visualization tool and apply design thinking approach to create this new tool . I do agree with Angle Myer ’s observation that “ getting in the habit of doing visualization is actually a way of cultivating that side of our brain work . Visualization is important . For the process of design because it 's actually a way of unlocking a different part of brain ” Application : I collected material such different color sticky notes , whiteboard , markers , drawing papers , projector and then I invited stakeholders from each team that were core to investment team ’s decision making and members from supporting departments ( Operational , IT and Portfolio ) , and as a first step , asked them to draw a picture of themselves doing the favorite activity on sticky notes . Then I asked them to show that picture to rest of the group and share the description of their picture as break the ice session . This activity helped group members to understand and remember about their peers and their roles . Also , this activity was enough to convince the power of visualization . We put those yellow stickies on the board so that everyone can see and identify . Then , all stakeholders were asked to visualize business process flow that being used during the investment discovery process and corresponding actors . It includes number of activities at each step . Once the complete picture was assembled on whiteboard , I could clearly see few gaps in visualization technique , but storytelling can be a good complimentary in few instances . Above two steps helped us to complete the visualization process , next step was ideation and ranking of the ideas and linking these outcomes to the business flow diagram . Once all ideas were collected both in terms of pictures and story , our team used “ UserVoice ” ( * a tools to vote and analyses feedback ) and we asked all participants to vote on the collected
ideas . These smaller ideation feedback initially analyzed internally before we shared it with larger group in the organization to get their feedback and compared it with the internal feedback that we got from the core group . UserVoice helped us to analyze the effectiveness of the suggestions . Last steps in the application was to find intersection of desirability , feasibility and viability that was the final collection of ideas that were chosen for the implementation . Collected artifacts ( Visual , Stories and Ideas ) were later visualized by a clickable prototype using Axure * * tool so that stake holder can experience the final KP product without investing money and waiting for long time to see the outcome .
Insight and Approach
KP project helped me to understand the power of Design Thinking and how it can help organizations to improve inventions , efficiencies and learned a lesson that you must be flexible to mix and match the approach rather sticking to one approach over the other . I learned that you should use any tools that can help you to collect ideas that can help stakeholder to visualizes .
Last not the least , lesson learned was to make mistakes faster to adjust the expected direction quickly so that team is not heavily invested in fixed approach that might not work if we try to wait for the perfection .
• * Refer this link to “ UserVoice ” https://www.uservoice.com/
• * * https://www.axure.com/
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection : I am working for an International Organization that help alleviate poverty and provide financial lifeline to private sector companies in developing world that has limited access to finance / capital . Our investment colleagues spent lot of time in due diligence like environment standards , impact on development , job impact and many more , before a final decision to invest on the behalf of organization is made . Process of arriving to final “ yes ” or “ no ” requires lot of research on Investment staff side . Till recently this process was manual and cumbersome , and , in some cases , they spent lot of time to go through paper trail to research about an area such as sector / country or even previous history of similar investment with similar attributes to create a risk profile of the intended investment . As Technical Program Manager , I was assigned to provide a solution for this business process improvement project with aim to reduce time spent in the initial phase of the investment cycle . Since I was doing this course I thought to apply some of the design thinking principles to implement this new tool called “ Knowledge Packages ” . Aim of this new tool was to make life easier for the investment staff during the research phase of the investment . My intention was to create a centralized portal so that it makes the research process efficient and help team to make accurate and quick decisions that are well connected with data points . New tool will serve as one stop shop for research and knowledge base that will be accessible anywhere / anytime , we called this tool as “ Knowledge Packages ” . As saying goes “ Picture is worth thousand words ” , I choose Visualization tool and apply design thinking approach to create this new tool . I do agree with Angle Myer ’s observation that “ getting in the habit of doing visualization is actually a way of cultivating that side of our brain work . Visualization is important . For the process of design because it 's actually a way of unlocking a different part of brain ” Application : I collected material such different color sticky notes , whiteboard , markers , drawing papers , projector and then I invited stakeholders from each team that were core to investment team ’s decision making and members from supporting departments ( Operational , IT and Portfolio ) , and as a first step , asked them to draw a picture of themselves doing the favorite activity on sticky notes . Then I asked them to show that picture to rest of the group and share the description of their picture as break the ice session . This activity helped group members to understand and remember about their peers and their roles . Also , this activity was enough to convince the power of visualization . We put those yellow stickies on the board so that everyone can see and identify . Then , all stakeholders were asked to visualize business process flow that being used during the investment discovery process and corresponding actors . It includes number of activities at each step . Once the complete picture was assembled on whiteboard , I could clearly see few gaps in visualization technique , but storytelling can be a good complimentary in few instances . Above two steps helped us to complete the visualization process , next step was ideation and ranking of the ideas and linking these outcomes to the business flow diagram . Once all ideas were collected both in terms of pictures and story , our team used “ UserVoice ” ( * a tools to vote and analyses feedback ) and we asked all participants to vote on the collected
ideas . These smaller ideation feedback initially analyzed internally before we shared it with larger group in the organization to get their feedback and compared it with the internal feedback that we got from the core group . UserVoice helped us to analyze the effectiveness of the suggestions . Last steps in the application was to find intersection of desirability , feasibility and viability that was the final collection of ideas that were chosen for the implementation . Collected artifacts ( Visual , Stories and Ideas ) were later visualized by a clickable prototype using Axure * * tool so that stake holder can experience the final KP product without investing money and waiting for long time to see the outcome .
Insight and Approach
KP project helped me to understand the power of Design Thinking and how it can help organizations to improve inventions , efficiencies and learned a lesson that you must be flexible to mix and match the approach rather sticking to one approach over the other . I learned that you should use any tools that can help you to collect ideas that can help stakeholder to visualizes .
Last not the least , lesson learned was to make mistakes faster to adjust the expected direction quickly so that team is not heavily invested in fixed approach that might not work if we try to wait for the perfection .
• * Refer this link to “ UserVoice ” https://www.uservoice.com/
• * * https://www.axure.com/
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21425 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization of the above image .
Challenge & Selection
The challenge which I have selected here is to visualize the image using the tools which I have learned in the course . The reason why I have selected this image because it may look simple but to visualize the circumstance in which this photo was clicked is extremely difficult .
Application
First step was to observe the image and note down the important points regarding it . And then with all those points create something which is best suitable to the image .
If we observe the situation , the first thing which come in mind to decide whether is dawn or dusk . As the sunlight remains more and same during both the times , it is a difficult task . And we observe lantern in her hand .
If we observe the surroundings . We can see dry grasses and two paths going nowhere .
The girl must be around five or six which means she is dependent on either parents or grandparents .
Insight & Approach
As the girl is dependent , no guardians will allow her to move out taking lantern either in dusk or dawn . So , she may be in dream trying to choose path between two .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization of the above image .
Challenge & Selection
The challenge which I have selected here is to visualize the image using the tools which I have learned in the course . The reason why I have selected this image because it may look simple but to visualize the circumstance in which this photo was clicked is extremely difficult .
Application
First step was to observe the image and note down the important points regarding it . And then with all those points create something which is best suitable to the image .
If we observe the situation , the first thing which come in mind to decide whether is dawn or dusk . As the sunlight remains more and same during both the times , it is a difficult task . And we observe lantern in her hand .
If we observe the surroundings . We can see dry grasses and two paths going nowhere .
The girl must be around five or six which means she is dependent on either parents or grandparents .
Insight & Approach
As the girl is dependent , no guardians will allow her to move out taking lantern either in dusk or dawn . So , she may be in dream trying to choose path between two .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11154 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge & selection
I am involved in a project rethinking an existing product / service for consumers . To involve all and gather internal insights we started by inviting all employees to evaluate how we were seen by our customers the strengths , weaknesses etc . Everyone was invited to go online . We wanted to be unbiased and decided to go with open ended questions resulting with a very rich written material . My challenge was then to analyze and summarize from a very rich and broad material the results for the management group strategy meeting . After summarizing the first section by just reading through and grouping similar answers into categories I discovered the approach of mind mapping in the course . I realized the method would enable me not only to group similar findings but to discover and understand the relationships between the different findings and build a richer picture .
Application
When starting on the second section of answers I first read all answers to get “ the big picture ” and look for some main themes . Then I started mapping thoughts connected to these themes . My method was very traditional using pen and paper . I constructed maps of sentences around the initial themes . Several times going back to the unprocessed long list of answers and iterating my map . Sometimes moving one subtheme to another category and gradually also renaming , clarifying or expanding the theme . After several iterations I ended up with my final mind map a structured summary of the results . To make the picture more vivid a picked some original quotes from each main category .
Insights and approach
What I have learned from this exercise is that mind mapping enabled me to draw deeper and better insights from the material . I felt that the conclusions from this section gave us more and better insights and we were able to start understanding also the relationships between the different themes and subthemes .
When comparing the results from the first and second section of answers the insights were richer in the second one and also better communicated .
The benefits just from this little exercise made me realize how useful this approach could be in interconnecting data driven from several sources . Also when communicating the results thorough a mind map it also contains a visualization of some of your insights .
Since I Know discovered the benefits from this approach I will continue to use it my work in processing rich materials from consumer insights work both in processing the data and in drawing higher level insights looking for “ nuggets of wisdom ” & “ connecting the dots ” .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge & selection
I am involved in a project rethinking an existing product / service for consumers . To involve all and gather internal insights we started by inviting all employees to evaluate how we were seen by our customers the strengths , weaknesses etc . Everyone was invited to go online . We wanted to be unbiased and decided to go with open ended questions resulting with a very rich written material . My challenge was then to analyze and summarize from a very rich and broad material the results for the management group strategy meeting . After summarizing the first section by just reading through and grouping similar answers into categories I discovered the approach of mind mapping in the course . I realized the method would enable me not only to group similar findings but to discover and understand the relationships between the different findings and build a richer picture .
Application
When starting on the second section of answers I first read all answers to get “ the big picture ” and look for some main themes . Then I started mapping thoughts connected to these themes . My method was very traditional using pen and paper . I constructed maps of sentences around the initial themes . Several times going back to the unprocessed long list of answers and iterating my map . Sometimes moving one subtheme to another category and gradually also renaming , clarifying or expanding the theme . After several iterations I ended up with my final mind map a structured summary of the results . To make the picture more vivid a picked some original quotes from each main category .
Insights and approach
What I have learned from this exercise is that mind mapping enabled me to draw deeper and better insights from the material . I felt that the conclusions from this section gave us more and better insights and we were able to start understanding also the relationships between the different themes and subthemes .
When comparing the results from the first and second section of answers the insights were richer in the second one and also better communicated .
The benefits just from this little exercise made me realize how useful this approach could be in interconnecting data driven from several sources . Also when communicating the results thorough a mind map it also contains a visualization of some of your insights .
Since I Know discovered the benefits from this approach I will continue to use it my work in processing rich materials from consumer insights work both in processing the data and in drawing higher level insights looking for “ nuggets of wisdom ” & “ connecting the dots ” .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21663 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
I work with minors at risk who come from Africa to Spain in search of work , they have no resources and are mistreated by society as there is the bad concept that they come to hurt and not in search of opportunities , or out of need to survive already because in their countries of origin they can not subsist . I spend most of my time advising minors so that they can find a job and a proper future . I teach them Spanish , Catalan , Math and English , I think that the more are the best qualified and skilled labor will find opportunities and be better prepared to enter into the labor market . Many times we exchange knowledge and most children know many trades such as carpentry or crafts that most young Spaniards do not know , together we share stories that make me realize the great inequality that these young people have , and the luck we have those who we live in a developed country , where we have many options and facilities that for them mean a lot of effort to achieve .
I often use their stories to show that their knowledge is very valuable and that if they have been able to learn a trade , they have the ability to train today and fight for a future , as they are winners and have a lot of merit .
Application
Seeing the abilities of foreign minors I decided to push for an initiative , I created a course where both foreign minors and local minors shared experiences and knowledge . At first there were two blocks ( foreign - local ) that did not interact with each other , often because of the language difference that acted as a barrier . But little by little , they gained confidence and communicated through a funny mix of languages . My idea was for them to share knowledge and each day of the week a student presented an experience or something that he really liked and that he considered a personal skill .
This new method made it possible to share experiences and skills with classmates , but at the same time it also made the protagonists themselves realize that they were all special in something and valued their abilities , my idea was that they could gained personal confidence .
At the same time , this initiative facilitated the creation of a great synergy between the participants who came to form a compact group ( both foreigners and locals ) , and outside school hours they met to do activities together and share friendships .
Insight & Approach
In this way , I realized that what was holding back those foreign minors was often the fear of failure , conditioned by the barriers that had been imposed on them . With this initiative I managed to get them to gain self - confidence and self - esteem . And that they were aware that they were survivors and that the fact that they had left their homeland and were struggling to integrate and subsist so many miles from their home , was of great value . But if the necessary means were provided , they would be able to overcome their fears and succeed .
I showed to them , that storytelling is a great tool that can be used to overcome language , cultural , and class barriers and that helps to integrate people . My project was born with the idea that everyone should have , at least , the opportunity to express themselves and share their concerns , aspirations , knowledge and experiences . Since we all have a special story to tell and it can be rewarding and can become a real learning experience for those who listen to it .
We simply need to leave space and the media so that everyone can express themselves without fears or barriers , to sharing knowledge and building bridges between people or cultures and not borders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
I work with minors at risk who come from Africa to Spain in search of work , they have no resources and are mistreated by society as there is the bad concept that they come to hurt and not in search of opportunities , or out of need to survive already because in their countries of origin they can not subsist . I spend most of my time advising minors so that they can find a job and a proper future . I teach them Spanish , Catalan , Math and English , I think that the more are the best qualified and skilled labor will find opportunities and be better prepared to enter into the labor market . Many times we exchange knowledge and most children know many trades such as carpentry or crafts that most young Spaniards do not know , together we share stories that make me realize the great inequality that these young people have , and the luck we have those who we live in a developed country , where we have many options and facilities that for them mean a lot of effort to achieve .
I often use their stories to show that their knowledge is very valuable and that if they have been able to learn a trade , they have the ability to train today and fight for a future , as they are winners and have a lot of merit .
Application
Seeing the abilities of foreign minors I decided to push for an initiative , I created a course where both foreign minors and local minors shared experiences and knowledge . At first there were two blocks ( foreign - local ) that did not interact with each other , often because of the language difference that acted as a barrier . But little by little , they gained confidence and communicated through a funny mix of languages . My idea was for them to share knowledge and each day of the week a student presented an experience or something that he really liked and that he considered a personal skill .
This new method made it possible to share experiences and skills with classmates , but at the same time it also made the protagonists themselves realize that they were all special in something and valued their abilities , my idea was that they could gained personal confidence .
At the same time , this initiative facilitated the creation of a great synergy between the participants who came to form a compact group ( both foreigners and locals ) , and outside school hours they met to do activities together and share friendships .
Insight & Approach
In this way , I realized that what was holding back those foreign minors was often the fear of failure , conditioned by the barriers that had been imposed on them . With this initiative I managed to get them to gain self - confidence and self - esteem . And that they were aware that they were survivors and that the fact that they had left their homeland and were struggling to integrate and subsist so many miles from their home , was of great value . But if the necessary means were provided , they would be able to overcome their fears and succeed .
I showed to them , that storytelling is a great tool that can be used to overcome language , cultural , and class barriers and that helps to integrate people . My project was born with the idea that everyone should have , at least , the opportunity to express themselves and share their concerns , aspirations , knowledge and experiences . Since we all have a special story to tell and it can be rewarding and can become a real learning experience for those who listen to it .
We simply need to leave space and the media so that everyone can express themselves without fears or barriers , to sharing knowledge and building bridges between people or cultures and not borders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9006 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Persona tool
Challenge I develop strategic approach in communications for a wide range of brands in Central America . One of these brands is a teenager driven cookie company that needs to find a new way to participate in the conversations of their audience . it is well known that teenagers do not like Ads , because they are intended to sell them things that the audience do not need . So how can we talk with people who are not willing to ? Selection From my point of view , the most relevant question of the Design Thinking approach is the first one : What is ? Setting up this question is the key to get inspiring answers . In my personal experience , getting deeper in that questions it is the way to reach the goal of the project , and it is also the hardest question to solve . Using the persona tool helps us to identify the gains , the pains , and the relevant topics in the life of teenagers . That ’s the first step to start any conversation : meet the person you want to talk with . Application We quickly started a social listening , a desk research , and a social poll using IG and FB social networks . Those sources gave us a bank of data useful for the construction of a persona target . The brand managers and the strategic team worked together to obtain the key findings . We defined specific sections that compose the persona chart , we focused on pains , gains , topics that the audience respect and reject , people who inspired their behaviors and goals that the teenager wanted to reach . As a result , we built two different persona charts : “ Miguel Rojas ” a teenager driven by the social and ecologic topics , someone who wants to change the world starting from the society . And “ Ana Gonzalez ” a teenager driven by the technology and the communications , someone who wants to change the world starting from the tech . Insight Now the teenager driven cookie company had a message to share with their audience rather than just selling them cookies . In the near future ; the brand should change the ads into content for their social channels and we would be able to start a strategic approach based on people instead of based on consumers . Approach We learned that a brand could not start a conversation with teenagers without a key message . That is the starting point for the strategy , that is the What is ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Persona tool
Challenge I develop strategic approach in communications for a wide range of brands in Central America . One of these brands is a teenager driven cookie company that needs to find a new way to participate in the conversations of their audience . it is well known that teenagers do not like Ads , because they are intended to sell them things that the audience do not need . So how can we talk with people who are not willing to ? Selection From my point of view , the most relevant question of the Design Thinking approach is the first one : What is ? Setting up this question is the key to get inspiring answers . In my personal experience , getting deeper in that questions it is the way to reach the goal of the project , and it is also the hardest question to solve . Using the persona tool helps us to identify the gains , the pains , and the relevant topics in the life of teenagers . That ’s the first step to start any conversation : meet the person you want to talk with . Application We quickly started a social listening , a desk research , and a social poll using IG and FB social networks . Those sources gave us a bank of data useful for the construction of a persona target . The brand managers and the strategic team worked together to obtain the key findings . We defined specific sections that compose the persona chart , we focused on pains , gains , topics that the audience respect and reject , people who inspired their behaviors and goals that the teenager wanted to reach . As a result , we built two different persona charts : “ Miguel Rojas ” a teenager driven by the social and ecologic topics , someone who wants to change the world starting from the society . And “ Ana Gonzalez ” a teenager driven by the technology and the communications , someone who wants to change the world starting from the tech . Insight Now the teenager driven cookie company had a message to share with their audience rather than just selling them cookies . In the near future ; the brand should change the ads into content for their social channels and we would be able to start a strategic approach based on people instead of based on consumers . Approach We learned that a brand could not start a conversation with teenagers without a key message . That is the starting point for the strategy , that is the What is ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14277 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge Companies in most African countries are yet to understand the power of digitization . Individuals want to be directly involved in daily transactions and hence they prefer to do things manually with stacks of paper work to be satisfied . I believe that senior executives of fairly large businesses can manage their daily transactions , regardless of region , time and place but selling the idea of digitization to these executives was a major challenge as they already feel successful at what they currently achieve . Selection After trying different methods to convey my idea , I finally zeroed down to storytelling . Storytelling is a tool that presents a vivid view of the future and yet connecting listeners with the present , presenting the desires of the story teller in an informal yet formal way ( Module 2 ) . I have chosen storytelling hence forth in selling new innovations to company executives because human beings are found to naturally connect to stories empathetically . My magic story is “ the Kodak story ” . How they neglected digitization and the resulting aftermath . Relating this story to their current situation and making them see the need to make decisive action toward what is clearly the future . Application In applying storytelling , I ensure that everyone is carried along and I allow for feedback so that I can use their information to structure specific proposal for specific organizations . I took the time to explain how Kodak would have evaded the fall and how technology has thrived so far in photography , often describing technology as a “ moving target ” . All of these end up in relation to specific areas in their organization and ten out of ten times , it worked . Insight I think Design Thinking is the future of everything ; business , innovation , administration , leadership etc . Like I said earlier , it was serious work trying to convince an executive who seem to ( in his eyes ) have everything working for him , that there is a better way to reach more people , make more profit , do things with more ease , but after discovering this tool which I had never thought was of any
importance together with insights gained , game changed . I now take the time to look for stories that matches any presentation I am to deliver and it works without any serious arithmetic efforts . Approach Apart from cases of selling innovation to clients , I have also applied it to general presentations with the aim of keenly maintaining my listeners ’ attention . This week I was in a gathering to talk about a subject which was quite lengthy , the trick to maintain my speech was storytelling . I injected stories relating to my theme in between sections and just like I hoped , it worked . I have come to discover this great tool thanks to Design Thinking . It ’s the dawning of a new era for me . I would continue to use Storytelling to aid any and every of my presentations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge Companies in most African countries are yet to understand the power of digitization . Individuals want to be directly involved in daily transactions and hence they prefer to do things manually with stacks of paper work to be satisfied . I believe that senior executives of fairly large businesses can manage their daily transactions , regardless of region , time and place but selling the idea of digitization to these executives was a major challenge as they already feel successful at what they currently achieve . Selection After trying different methods to convey my idea , I finally zeroed down to storytelling . Storytelling is a tool that presents a vivid view of the future and yet connecting listeners with the present , presenting the desires of the story teller in an informal yet formal way ( Module 2 ) . I have chosen storytelling hence forth in selling new innovations to company executives because human beings are found to naturally connect to stories empathetically . My magic story is “ the Kodak story ” . How they neglected digitization and the resulting aftermath . Relating this story to their current situation and making them see the need to make decisive action toward what is clearly the future . Application In applying storytelling , I ensure that everyone is carried along and I allow for feedback so that I can use their information to structure specific proposal for specific organizations . I took the time to explain how Kodak would have evaded the fall and how technology has thrived so far in photography , often describing technology as a “ moving target ” . All of these end up in relation to specific areas in their organization and ten out of ten times , it worked . Insight I think Design Thinking is the future of everything ; business , innovation , administration , leadership etc . Like I said earlier , it was serious work trying to convince an executive who seem to ( in his eyes ) have everything working for him , that there is a better way to reach more people , make more profit , do things with more ease , but after discovering this tool which I had never thought was of any
importance together with insights gained , game changed . I now take the time to look for stories that matches any presentation I am to deliver and it works without any serious arithmetic efforts . Approach Apart from cases of selling innovation to clients , I have also applied it to general presentations with the aim of keenly maintaining my listeners ’ attention . This week I was in a gathering to talk about a subject which was quite lengthy , the trick to maintain my speech was storytelling . I injected stories relating to my theme in between sections and just like I hoped , it worked . I have come to discover this great tool thanks to Design Thinking . It ’s the dawning of a new era for me . I would continue to use Storytelling to aid any and every of my presentations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17027 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Millette Reflection – Learning Launch
Challenge
Air Force acquisition program managers lack education that replicates the situation in which they most often find themselves . Just about every project or program management class available to Air Force personnel starts with a blank sheet of paper and teaches the students how to build a project plan . This is an effective method of presenting the best practices , tools , and techniques in project management . However , very few program managers actually get to build their own program / project plan . In most cases , they get dropped into a program or project that is already underway – essentially executing someone else ’s plan . I had an idea to build curriculum that would address this gap – providing the Air Force acquisition program managers education on project execution .
Selection
Based on my experience ( as both an Air Force acquisition program manager and an educator of Air Force acquisition program managers ) and discussions with my colleagues and students , I believed I already had a solid educational design for a course or workshop on project execution . What I needed to do was find out if I was on the right track . Was my assumption that Air Force acquisition program managers want this type of education correct ? Was my assumption that our design ( immerse the students in a scenario with detailed realistic artifacts , let them realize what they do n’t know , then teach them the best practices ) an effective way to provide this education ? As Robert Mayer suggests in the video lesson , “ Learning launches test key customer , execution and defensibility assumptions ” . Rather than following our arduous and time - consuming standard course development process – i.e. identify the target audience , define detailed learning objectives , design content , build course , offer course – I wanted to engage real students quickly to test my assumptions .
Application & Insight
In order to garner feedback from actual students , I put together a half - day workshop and scheduled it as part of a regular training session offered at our base . I built the scenario artifacts and the best practice lessons . I created a draft syllabus and teaching notes . Following the workshop , I solicited feedback from the students both verbally and via a survey they received later . The students reported the exercise - then - lessons design was an effective way to engage them and enhanced their learning ; but that they felt rushed during the exercises ( as I did in providing the lessons ) . The primary lesson I learned as a result of this first learning launch was that a half - day was n’t long enough .
I then scheduled a day - long workshop as part of a journeyman program manager training session offered later . We held the second learning launch . The result was further confirmation that the design was effective , but needed some tweaking . As provided , the course started with the scenario / exercise in the morning followed by an afternoon of lecture .
The students said the afternoon was too much lecture . In addition , I learned that the course STILL was n’t long enough .
A third learning launch event was held ; this time as a day - and - a - half stand - alone workshop with a modified design . This time , we would start with a portion of the scenario / exercise , then provide the best practices via lecture , but allow the students to get back into the scenario to try the best practices themselves . As such , this third learning launch would provide additional insight into a couple of areas : Did we have the right length at 1 ½ days ? And , was the modified design better for the students ? The resulting feedback was a resounding yes and yes .
With the information gleaned from the learning launch activities , I was confident we had designed curriculum that Air Force acquisition program managers needed and that effectively met their needs . Armed with this information , I handed the design over to additional faculty to formalize the workshop into a course . This would close the administrative / bureaucratic loops ( i.e. obtaining a course number and satisfying higher headquarters paperwork requirements ) and get the new Project Execution course on the academic calendar for offerings in fiscal year 2021 .
Approach
Bolstered by the success of applying learning launches to course development , I plan to make this my preferred methodology for narrowing down target audience requirements and honing in on an effective course design . For example , I have identified a requirement for Innovation education for the Air Force acquisition workforce . I have a good idea what the specific education needs are in this area , but will use short workshops to validate my assumptions as to what the workforce desires . Further , each of these learning launch workshops will provide insight into whether my design ( still undecided ; I will likely employ other Design Thinking methodologies like brainstorming or mind - mapping to help come up with an initial design ) assumptions are correct .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Millette Reflection – Learning Launch
Challenge
Air Force acquisition program managers lack education that replicates the situation in which they most often find themselves . Just about every project or program management class available to Air Force personnel starts with a blank sheet of paper and teaches the students how to build a project plan . This is an effective method of presenting the best practices , tools , and techniques in project management . However , very few program managers actually get to build their own program / project plan . In most cases , they get dropped into a program or project that is already underway – essentially executing someone else ’s plan . I had an idea to build curriculum that would address this gap – providing the Air Force acquisition program managers education on project execution .
Selection
Based on my experience ( as both an Air Force acquisition program manager and an educator of Air Force acquisition program managers ) and discussions with my colleagues and students , I believed I already had a solid educational design for a course or workshop on project execution . What I needed to do was find out if I was on the right track . Was my assumption that Air Force acquisition program managers want this type of education correct ? Was my assumption that our design ( immerse the students in a scenario with detailed realistic artifacts , let them realize what they do n’t know , then teach them the best practices ) an effective way to provide this education ? As Robert Mayer suggests in the video lesson , “ Learning launches test key customer , execution and defensibility assumptions ” . Rather than following our arduous and time - consuming standard course development process – i.e. identify the target audience , define detailed learning objectives , design content , build course , offer course – I wanted to engage real students quickly to test my assumptions .
Application & Insight
In order to garner feedback from actual students , I put together a half - day workshop and scheduled it as part of a regular training session offered at our base . I built the scenario artifacts and the best practice lessons . I created a draft syllabus and teaching notes . Following the workshop , I solicited feedback from the students both verbally and via a survey they received later . The students reported the exercise - then - lessons design was an effective way to engage them and enhanced their learning ; but that they felt rushed during the exercises ( as I did in providing the lessons ) . The primary lesson I learned as a result of this first learning launch was that a half - day was n’t long enough .
I then scheduled a day - long workshop as part of a journeyman program manager training session offered later . We held the second learning launch . The result was further confirmation that the design was effective , but needed some tweaking . As provided , the course started with the scenario / exercise in the morning followed by an afternoon of lecture .
The students said the afternoon was too much lecture . In addition , I learned that the course STILL was n’t long enough .
A third learning launch event was held ; this time as a day - and - a - half stand - alone workshop with a modified design . This time , we would start with a portion of the scenario / exercise , then provide the best practices via lecture , but allow the students to get back into the scenario to try the best practices themselves . As such , this third learning launch would provide additional insight into a couple of areas : Did we have the right length at 1 ½ days ? And , was the modified design better for the students ? The resulting feedback was a resounding yes and yes .
With the information gleaned from the learning launch activities , I was confident we had designed curriculum that Air Force acquisition program managers needed and that effectively met their needs . Armed with this information , I handed the design over to additional faculty to formalize the workshop into a course . This would close the administrative / bureaucratic loops ( i.e. obtaining a course number and satisfying higher headquarters paperwork requirements ) and get the new Project Execution course on the academic calendar for offerings in fiscal year 2021 .
Approach
Bolstered by the success of applying learning launches to course development , I plan to make this my preferred methodology for narrowing down target audience requirements and honing in on an effective course design . For example , I have identified a requirement for Innovation education for the Air Force acquisition workforce . I have a good idea what the specific education needs are in this area , but will use short workshops to validate my assumptions as to what the workforce desires . Further , each of these learning launch workshops will provide insight into whether my design ( still undecided ; I will likely employ other Design Thinking methodologies like brainstorming or mind - mapping to help come up with an initial design ) assumptions are correct .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12255 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I decided to use design thinking for an innovation idea , which I had . As a banker , my subject is open banking and digital ecosystem , including startups like fintech . As the digital adoption in Switzerland is very behind the other countries , nobody is really missing the idea , but I want to become it as a need . My bias is very high , I know . Thus , that is why the choice of the right tool is very important to get good insights . Furthermore , because it is an innovation that does not exists , it is difficult to imagine and describe by an example , because there is none . My aim is to figure out , if the idea of a digital ecosystem would survive and raise a demand . As the digital penetration and the trust in non - banking provider is low , I wanted to figure it out fast and cheap . Additionally , I want feedbacks from customers , what wows ! To begin the process , I already had a hypothesis , how the idea will work .
Selection
First , I needed a team . For that , I have also used a lesson learned of this course . I built a team from different departments to have the broadest aspect to continue . To have the cheapest and fasted way to try the idea , we dhave chosen the Learning Launch . This tool gives us a direct feedback if the idea works or not . If the hypothesis does n’t work , the customer will tell us what we have to improve . Therefore , in the first round we have to know “ what if ” . This is possible , after we explained them what is the aim of the project . At this moment , we generate a demand . It also shows us , how the customer journey and their thoughts is .
Application
First , my team and I analyzed the customers ’ dates , to evaluate the four most popular customer types . That enabled us to invite the “ right ” ones for this journey . It also allowed us to create personas after the test . For that , we had to take our own dates because of the type of bank . We thought about to just take a study , but as a private Bank , our clients have another type of need and reference to the bank . Furthermore , as it is an investment we will do with this new offering , we should respect the majority of our clients , which generate us revenues . Thus , we can not always go with the digital flow .
We invited 50 clients and explained them our new model , the digital ecosystem . We gave them only one sheet of instruction about a fictional need , like buying a house . We also distributed a sheet , so they could give us feedback about their experience . Without helping them through the process , we observed the group and asked them some questions while they were doing the assignment .
Insight & Approach
This approach gave us two feedbacks . The first one was about the idea . Did it meet the need we hoped for ? If yes , we could have improved the idea to a first version to launch it within the whole bank for all customers and doing marketing and everything . If not , we had to rethink about the idea or not even start it again , because it ’s so bad .
However , we were lucky and the idea was a success . We had many inputs after the test , and the consensus was happy with this digital ecosystem . Banking now was more convenient and it enhanced the customer experience . One big point of course was the security and privacy . As the idea contains the collaboration with startups and using API ’s , this point was
the biggest refusal . This really was a point , we did n’t mentioned and discussed with the customers . We were focused on the idea and handling , but not about the explaining of the whole back - end process , which the customer does n’t see . Some of the clients are IT specialists , and so they challenged us . For a second test , we just invited the critical and techies . We did a better introduction and manual for them . We also changed something in the back end process . So that our collaborating partners do n’t see the personal information anymore , except , the information is needed for regulatory requirement as AML and KYC .
The Learning Launch definitely was a good decision to test our idea and generate great insights . For a next test about this topic , I will also try Storytelling . Taking personas and tell a story about their journey buying a house . It gives us the chance to emotionalize the clients with a strict story . It tells them the aim about an ecosystem and not the handling . Thus , they will have no interruption in the story . With a learning launch , they have to do the process on their own and stall in the process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I decided to use design thinking for an innovation idea , which I had . As a banker , my subject is open banking and digital ecosystem , including startups like fintech . As the digital adoption in Switzerland is very behind the other countries , nobody is really missing the idea , but I want to become it as a need . My bias is very high , I know . Thus , that is why the choice of the right tool is very important to get good insights . Furthermore , because it is an innovation that does not exists , it is difficult to imagine and describe by an example , because there is none . My aim is to figure out , if the idea of a digital ecosystem would survive and raise a demand . As the digital penetration and the trust in non - banking provider is low , I wanted to figure it out fast and cheap . Additionally , I want feedbacks from customers , what wows ! To begin the process , I already had a hypothesis , how the idea will work .
Selection
First , I needed a team . For that , I have also used a lesson learned of this course . I built a team from different departments to have the broadest aspect to continue . To have the cheapest and fasted way to try the idea , we dhave chosen the Learning Launch . This tool gives us a direct feedback if the idea works or not . If the hypothesis does n’t work , the customer will tell us what we have to improve . Therefore , in the first round we have to know “ what if ” . This is possible , after we explained them what is the aim of the project . At this moment , we generate a demand . It also shows us , how the customer journey and their thoughts is .
Application
First , my team and I analyzed the customers ’ dates , to evaluate the four most popular customer types . That enabled us to invite the “ right ” ones for this journey . It also allowed us to create personas after the test . For that , we had to take our own dates because of the type of bank . We thought about to just take a study , but as a private Bank , our clients have another type of need and reference to the bank . Furthermore , as it is an investment we will do with this new offering , we should respect the majority of our clients , which generate us revenues . Thus , we can not always go with the digital flow .
We invited 50 clients and explained them our new model , the digital ecosystem . We gave them only one sheet of instruction about a fictional need , like buying a house . We also distributed a sheet , so they could give us feedback about their experience . Without helping them through the process , we observed the group and asked them some questions while they were doing the assignment .
Insight & Approach
This approach gave us two feedbacks . The first one was about the idea . Did it meet the need we hoped for ? If yes , we could have improved the idea to a first version to launch it within the whole bank for all customers and doing marketing and everything . If not , we had to rethink about the idea or not even start it again , because it ’s so bad .
However , we were lucky and the idea was a success . We had many inputs after the test , and the consensus was happy with this digital ecosystem . Banking now was more convenient and it enhanced the customer experience . One big point of course was the security and privacy . As the idea contains the collaboration with startups and using API ’s , this point was
the biggest refusal . This really was a point , we did n’t mentioned and discussed with the customers . We were focused on the idea and handling , but not about the explaining of the whole back - end process , which the customer does n’t see . Some of the clients are IT specialists , and so they challenged us . For a second test , we just invited the critical and techies . We did a better introduction and manual for them . We also changed something in the back end process . So that our collaborating partners do n’t see the personal information anymore , except , the information is needed for regulatory requirement as AML and KYC .
The Learning Launch definitely was a good decision to test our idea and generate great insights . For a next test about this topic , I will also try Storytelling . Taking personas and tell a story about their journey buying a house . It gives us the chance to emotionalize the clients with a strict story . It tells them the aim about an ecosystem and not the handling . Thus , they will have no interruption in the story . With a learning launch , they have to do the process on their own and stall in the process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22519 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling is the first tool I have officially used this time . But I do n't think it 's the first time we 've
ever thought about a situation because we have a lot of understanding around it . I 'm working on
building an artificial intelligence legal system . Laws are always difficult areas where ordinary people
are not easily accessible , but the goal is to make it easier for ordinary people to use them through
the establishment of this system . So I talk about it with the general public who use the law . Instead
of using difficult legal terms as a legal slogan , it uses easy sentences and uses artificial intelligence
to make use of the law more convenient . In particular , the goal is to make it easier for many real
estate dealers to take advantage of relevant laws and enhance their social value .
Application
Let 's separate the buyer case and rental case . In case of a trade deal , not only houses but also land
should be traded together , which requires a full understanding of the legal situation in Korea . In
the case of a lease transaction , if there is a problem with the owner , the effect could be , so you
should know how to secure sufficient rights first . The legal system should be designed to take into
account the user 's situation , which allows the user to acquire only the information that is currently
needed .
Insight & Approach
The legal system using artificial intelligence has finally been opened . The system has begun to
automate and provide what previously had to be explained by real estate experts or legal experts .
This is the first system we have developed in Korea and has been recognized for its innovation in
the market . We were able to win various awards in recognition of our efforts within the company
and at the same time enhance our social value . Years of work have paid off , and above all , the
satisfaction is beyond description , having developed a system that many people like .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling is the first tool I have officially used this time . But I do n't think it 's the first time we 've
ever thought about a situation because we have a lot of understanding around it . I 'm working on
building an artificial intelligence legal system . Laws are always difficult areas where ordinary people
are not easily accessible , but the goal is to make it easier for ordinary people to use them through
the establishment of this system . So I talk about it with the general public who use the law . Instead
of using difficult legal terms as a legal slogan , it uses easy sentences and uses artificial intelligence
to make use of the law more convenient . In particular , the goal is to make it easier for many real
estate dealers to take advantage of relevant laws and enhance their social value .
Application
Let 's separate the buyer case and rental case . In case of a trade deal , not only houses but also land
should be traded together , which requires a full understanding of the legal situation in Korea . In
the case of a lease transaction , if there is a problem with the owner , the effect could be , so you
should know how to secure sufficient rights first . The legal system should be designed to take into
account the user 's situation , which allows the user to acquire only the information that is currently
needed .
Insight & Approach
The legal system using artificial intelligence has finally been opened . The system has begun to
automate and provide what previously had to be explained by real estate experts or legal experts .
This is the first system we have developed in Korea and has been recognized for its innovation in
the market . We were able to win various awards in recognition of our efforts within the company
and at the same time enhance our social value . Years of work have paid off , and above all , the
satisfaction is beyond description , having developed a system that many people like .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10261 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 ) Challenge & Selection
a. The tool I used for this is the tool of Visualization , to understand the problem
space among a diverse group our customers , before proceeding with the solutions to the problem .
b. Our customers are the IT teams , which reach out to us get the solutions for
the business intelligence problems , and we provide solutions specific to their needs . The customers are primarily the IT folks , who have in - depth knowledge of the IT tools .
c. I have used the technique of using sketching and pictures to describe the
problem domain with a set of questions for discussion and to allow different stakeholders to learn from each other . During this process , it help to define the scope and relationships between elements to consider while identifying pain points and opportunities for improvements .
d. For Selection - I selected three out of the five pain points , which came up
with the above exercise , and decided to continue with the sub - set of the pain points .
2 ) Application
a. I start the process by sketching and creating pictures of the problem domain . b. To sketch and draw pictures , I used the existing material available to
understand the environment . This material included the existing technical specifications , business models , and reports currently used . I also met with some of the stakeholders to conduct interviews for any additional details that would be added to this .
c. For the application , I also went through some of the tools from the website -
http://www.designkit.org/methods like interviews and group interviews . Each group got the copy of the sketch , and was asked to improve on the sketch , identify if any of the key elements were to be added , and do these reflect the actual problems they are facing .
d. I recorded the insights gathered from this exercise to help understand the
" WHAT - WOWS " factor , this was shared in a common forum , and the final feedback was incorporated .
3 ) Insights and Final Thoughts
a. Key learning from the above activity was that the graphics helped them come
to the same page and get a common understanding of the problem all of them were facing as the Business Group .
b. Sketches helped on getting more details on the problem , and allowed the
stakeholders to get more insights on the problem , and uncover problems that were never thought about earlier , while remaining in the scope of work .
c. Key learning by doing this with multiple groups is that instead of creating the
sketch from zero , they can use the initial set and build up on that , giving more time to get new insights on the problems never discussed earlier .
d. Overall , the visualization tools helped in getting new ideas and innovations
from people who were never thought as thought leaders , and this underlines the fact that Moses Myth - is really a myth , and anyone can Innovate .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 ) Challenge & Selection
a. The tool I used for this is the tool of Visualization , to understand the problem
space among a diverse group our customers , before proceeding with the solutions to the problem .
b. Our customers are the IT teams , which reach out to us get the solutions for
the business intelligence problems , and we provide solutions specific to their needs . The customers are primarily the IT folks , who have in - depth knowledge of the IT tools .
c. I have used the technique of using sketching and pictures to describe the
problem domain with a set of questions for discussion and to allow different stakeholders to learn from each other . During this process , it help to define the scope and relationships between elements to consider while identifying pain points and opportunities for improvements .
d. For Selection - I selected three out of the five pain points , which came up
with the above exercise , and decided to continue with the sub - set of the pain points .
2 ) Application
a. I start the process by sketching and creating pictures of the problem domain . b. To sketch and draw pictures , I used the existing material available to
understand the environment . This material included the existing technical specifications , business models , and reports currently used . I also met with some of the stakeholders to conduct interviews for any additional details that would be added to this .
c. For the application , I also went through some of the tools from the website -
http://www.designkit.org/methods like interviews and group interviews . Each group got the copy of the sketch , and was asked to improve on the sketch , identify if any of the key elements were to be added , and do these reflect the actual problems they are facing .
d. I recorded the insights gathered from this exercise to help understand the
" WHAT - WOWS " factor , this was shared in a common forum , and the final feedback was incorporated .
3 ) Insights and Final Thoughts
a. Key learning from the above activity was that the graphics helped them come
to the same page and get a common understanding of the problem all of them were facing as the Business Group .
b. Sketches helped on getting more details on the problem , and allowed the
stakeholders to get more insights on the problem , and uncover problems that were never thought about earlier , while remaining in the scope of work .
c. Key learning by doing this with multiple groups is that instead of creating the
sketch from zero , they can use the initial set and build up on that , giving more time to get new insights on the problems never discussed earlier .
d. Overall , the visualization tools helped in getting new ideas and innovations
from people who were never thought as thought leaders , and this underlines the fact that Moses Myth - is really a myth , and anyone can Innovate .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22371 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and Selection Module 2 was a great session in that it opened up my mind to a different kind of storytelling . I feel that I ’m a really good storyteller when it comes to presenting product ideas and concepts to external facing clients ( the ‘ clients and users ’ of the product ) but have always struggled with ‘ selling ’ the idea to internal facing clients ( the ‘ concept approvers ’ of the product ) . I am challenged to bring ‘ New and Innovative ’ concepts to the market and I consistently deliver what our clients are asking for but miss the mark on ‘ what wows ’ . Every single lesson in Module 2 has given me renewed confidence in being innovative . The story of Geoff and George hit too close to home but in a good way and the lesson on preparing your mind was perfect . As I reviewed my product development repertoire across the various businesses and industries , I should have recognized that I do n’t need direct experience with a product but just having exposure to innovative people , I can leverage that knowledge and place in my repertoire . I know a lot about a lot but have been focusing on delivering smaller , incremental ‘ comfortable ’ product ideas in my subject domain . The few times I ventured outside my comfort zone , I was shot down with the reason being the concept was too big , too complex , too hard to implement or it ’s not a needle mover . Leveraging my new found skills in module 2 , I applied my new story telling skills to my 2016 product roadmap and I ’m having huge success already .
Application This year , 2008 , I spent considerable amount of time with my clients in their environment in what we call ‘ shadowing ’ sessions which I now recognize as ‘ Journey Mapping ’ . These sessions consisted of just sitting and observing what the users do all day and how they use various tools to complete their tasks , one of their tools being our application . I ’ve had so many ideas on how we could transform our application into a streamlined , more efficient , easier user experience but was tackling it in small incremental changes , a ‘ tactical ’ approach that fits nicely in an Agile environment . Timing is everything , right ? I had just finished the lesson on ‘ How Prepared is Your Mind ’ when our company brought all the product managers together for 3 days to ‘ brainstorm ’ and ‘ strategize ’ for the upcoming 2016 product roadmap . As each product owner walked through their year in review and their 2016 product roadmap initiatives , I took lots of notes . On breaks , I had verbal ‘ journey map ’ discussions with each product owner and I asked them to describe their clients and then asked them to paint me a verbal picture of the typical day their end - users have . I listened to good story tellers and not so good story tellers . This in itself was a lesson for me . I also removed a few product owners from the pedestal I had put them on , hitched up my britches and jumped into their world which was too intimidating for me before this class .
Insight As the 3 days progressed , I was amazed that the challenges our clients had were basically the same . Once I removed my blinders and bias that my clients were different than anyone else ’s in the room and focused on the pain points that the clients were having , my mind was blown away . I ’m a product owner in a very large ( 6500 employees ) Healthcare IT company where we have 4 main client sets ; Hospitals , Physician practices , Pharmacies and Payers ( Insurance Companies ) . Here are a couple insights from my 3 day strategy session where I got to use my new story telling skills and I changed my 2016 Roadmap presentation from a slide deck with a ‘ tactical ’ deliverables to a journey map storytelling session which hands down , was a huge success .
Insight # 1 : Healthcare is junked up , that ’s a fact . Patients , like us , ca n’t afford our insurance premiums and if we ’re healthy , we choose the cheapest insurance plan our employer offers which typically comes with a really high annual deductible . When we go to the doctor ’s office , we typically just pay our co - pay of $ 20 or $ 30 and then wait for the
insurance company to pay the bill . Since we elected a high deductible plan , we typically owe more than the $ 20 or $ 30 co - pay after the insurance company has paid . The doctor ’s office now has to collect more from us ; the patient , which is not what the process in their office , is setup to do . The shift of where the physicians revenue is collected , from the patient versus from the insurance company has become a huge problem . When the insurance company does n’t pay because the patient has a deductible and the patient ca n’t pay their bill , the doctor is left holding the bag . I knew this but my mind had not even considered that hospitals have the same problem but that it ’s even bigger because the hospital bill could be tens of thousands of dollars . Listening to the product owner for the hospital client base , they have already solved this problem by helping patients who ca n’t pay their bill obtain financial aid , or if the patient can pay their bill , determine if the patient will pay their bill with a service called ‘ propensity to pay ’ ( think of it as a credit score ) . Helping doctors collect money from patients was number one on my product initiatives for 2016 and after applying What is ? And What if ? from this class , the problem statement went from , ‘ how to collect ’ to ‘ how to help the patient pay ’ .
Insight # 2 : I hate insurance companies ( payers ) , which is what almost all doctors say . This is a direct quote from one of my physician client visits , “ … shift in healthcare where payers used to be helpful but now are shifting back to being ' mean ' and ' uncooperative … . ” . New federal laws now make payers pay claims in a prompt and timely manner or they get penalized by the law . Payers are now paying in a timely manner but they have also uncovered a loophole in the law . They pay now and then 3 , 6 to 9 months from now , they take the money back with no explanation and tell the physician they only have 15 days to appeal the reversal . Oh by the way , they send it in a letter by USPS so it ’s not actually 15 days . To my utter disbelief , guess how the payer determines what payments to take back ? You guessed it , that product owner I had on a pedestal . We ’re actually competing in some respects … and this is my ‘ wow ’ . Payers run their analytics across millions of insurance claims , across thousands of physicians to identify patterns where there might be physician fraud or upcoding ( billing for more services than were rendered to the patient ) . Once identified , the physician ’s billing patterns are sent to an analyst that determines if the payer has cause to ‘ reverse ’ payments which I might add , seem to be more subjective than objective . Creating a Payer Appeal workflow was my number two product initiative for 2016 and after applying What is ? And What if ? from this class , the problem statement changed from ‘ how to appeal a take back ’ to ‘ how to predict a take back ’ .
To summarize , I ’m in the process of putting 4 insights through the 4 Ws , all in various stages of the innovative process .
Approach What would I change in my approach ? As I move through the What is and What if process , I have to keep telling myself to not ‘ design ’ but prototype and continually get feedback . I do n’t think I am at the point to change my approach yet since I still have the training wheels on but I have learned that I need to keep a separate journal for all my ‘ back of the napkin ’ ideas with the sentence , article or client comment that triggered the thought . Being ADHD , my attention span is about 2 minutes and then I ’m off to another idea and I spend a lot of time trying to recapture what I was thinking when I can actually stop and focus on those moments of brilliance .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and Selection Module 2 was a great session in that it opened up my mind to a different kind of storytelling . I feel that I ’m a really good storyteller when it comes to presenting product ideas and concepts to external facing clients ( the ‘ clients and users ’ of the product ) but have always struggled with ‘ selling ’ the idea to internal facing clients ( the ‘ concept approvers ’ of the product ) . I am challenged to bring ‘ New and Innovative ’ concepts to the market and I consistently deliver what our clients are asking for but miss the mark on ‘ what wows ’ . Every single lesson in Module 2 has given me renewed confidence in being innovative . The story of Geoff and George hit too close to home but in a good way and the lesson on preparing your mind was perfect . As I reviewed my product development repertoire across the various businesses and industries , I should have recognized that I do n’t need direct experience with a product but just having exposure to innovative people , I can leverage that knowledge and place in my repertoire . I know a lot about a lot but have been focusing on delivering smaller , incremental ‘ comfortable ’ product ideas in my subject domain . The few times I ventured outside my comfort zone , I was shot down with the reason being the concept was too big , too complex , too hard to implement or it ’s not a needle mover . Leveraging my new found skills in module 2 , I applied my new story telling skills to my 2016 product roadmap and I ’m having huge success already .
Application This year , 2008 , I spent considerable amount of time with my clients in their environment in what we call ‘ shadowing ’ sessions which I now recognize as ‘ Journey Mapping ’ . These sessions consisted of just sitting and observing what the users do all day and how they use various tools to complete their tasks , one of their tools being our application . I ’ve had so many ideas on how we could transform our application into a streamlined , more efficient , easier user experience but was tackling it in small incremental changes , a ‘ tactical ’ approach that fits nicely in an Agile environment . Timing is everything , right ? I had just finished the lesson on ‘ How Prepared is Your Mind ’ when our company brought all the product managers together for 3 days to ‘ brainstorm ’ and ‘ strategize ’ for the upcoming 2016 product roadmap . As each product owner walked through their year in review and their 2016 product roadmap initiatives , I took lots of notes . On breaks , I had verbal ‘ journey map ’ discussions with each product owner and I asked them to describe their clients and then asked them to paint me a verbal picture of the typical day their end - users have . I listened to good story tellers and not so good story tellers . This in itself was a lesson for me . I also removed a few product owners from the pedestal I had put them on , hitched up my britches and jumped into their world which was too intimidating for me before this class .
Insight As the 3 days progressed , I was amazed that the challenges our clients had were basically the same . Once I removed my blinders and bias that my clients were different than anyone else ’s in the room and focused on the pain points that the clients were having , my mind was blown away . I ’m a product owner in a very large ( 6500 employees ) Healthcare IT company where we have 4 main client sets ; Hospitals , Physician practices , Pharmacies and Payers ( Insurance Companies ) . Here are a couple insights from my 3 day strategy session where I got to use my new story telling skills and I changed my 2016 Roadmap presentation from a slide deck with a ‘ tactical ’ deliverables to a journey map storytelling session which hands down , was a huge success .
Insight # 1 : Healthcare is junked up , that ’s a fact . Patients , like us , ca n’t afford our insurance premiums and if we ’re healthy , we choose the cheapest insurance plan our employer offers which typically comes with a really high annual deductible . When we go to the doctor ’s office , we typically just pay our co - pay of $ 20 or $ 30 and then wait for the
insurance company to pay the bill . Since we elected a high deductible plan , we typically owe more than the $ 20 or $ 30 co - pay after the insurance company has paid . The doctor ’s office now has to collect more from us ; the patient , which is not what the process in their office , is setup to do . The shift of where the physicians revenue is collected , from the patient versus from the insurance company has become a huge problem . When the insurance company does n’t pay because the patient has a deductible and the patient ca n’t pay their bill , the doctor is left holding the bag . I knew this but my mind had not even considered that hospitals have the same problem but that it ’s even bigger because the hospital bill could be tens of thousands of dollars . Listening to the product owner for the hospital client base , they have already solved this problem by helping patients who ca n’t pay their bill obtain financial aid , or if the patient can pay their bill , determine if the patient will pay their bill with a service called ‘ propensity to pay ’ ( think of it as a credit score ) . Helping doctors collect money from patients was number one on my product initiatives for 2016 and after applying What is ? And What if ? from this class , the problem statement went from , ‘ how to collect ’ to ‘ how to help the patient pay ’ .
Insight # 2 : I hate insurance companies ( payers ) , which is what almost all doctors say . This is a direct quote from one of my physician client visits , “ … shift in healthcare where payers used to be helpful but now are shifting back to being ' mean ' and ' uncooperative … . ” . New federal laws now make payers pay claims in a prompt and timely manner or they get penalized by the law . Payers are now paying in a timely manner but they have also uncovered a loophole in the law . They pay now and then 3 , 6 to 9 months from now , they take the money back with no explanation and tell the physician they only have 15 days to appeal the reversal . Oh by the way , they send it in a letter by USPS so it ’s not actually 15 days . To my utter disbelief , guess how the payer determines what payments to take back ? You guessed it , that product owner I had on a pedestal . We ’re actually competing in some respects … and this is my ‘ wow ’ . Payers run their analytics across millions of insurance claims , across thousands of physicians to identify patterns where there might be physician fraud or upcoding ( billing for more services than were rendered to the patient ) . Once identified , the physician ’s billing patterns are sent to an analyst that determines if the payer has cause to ‘ reverse ’ payments which I might add , seem to be more subjective than objective . Creating a Payer Appeal workflow was my number two product initiative for 2016 and after applying What is ? And What if ? from this class , the problem statement changed from ‘ how to appeal a take back ’ to ‘ how to predict a take back ’ .
To summarize , I ’m in the process of putting 4 insights through the 4 Ws , all in various stages of the innovative process .
Approach What would I change in my approach ? As I move through the What is and What if process , I have to keep telling myself to not ‘ design ’ but prototype and continually get feedback . I do n’t think I am at the point to change my approach yet since I still have the training wheels on but I have learned that I need to keep a separate journal for all my ‘ back of the napkin ’ ideas with the sentence , article or client comment that triggered the thought . Being ADHD , my attention span is about 2 minutes and then I ’m off to another idea and I spend a lot of time trying to recapture what I was thinking when I can actually stop and focus on those moments of brilliance .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18061 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge :
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I used this approach often with my colleagues who are working to apply technology innovations to modernize their tasks and the delivery of their services to their various customers both internal and external .
Selection :
I have used the technique of using a rectangular box visualization of a problem domain with a set of questions or prompts for discussion to allow everyone to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application :
I start the process by creating a rectangular graphics of the problem domain . To develop the rectangular graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , and other auditing reports .
Where materials were not available , then I conducted an informal interview with some of the stakeholders who serve as the main points of contact on the initiative .
The frontstage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify vendors and Value Chain Providers and a column on the right to identify downtime that may add constraints to how the organization operates .
The rectangular graphic is simple , using simple shapes and icons available in Microsoft word/ PowerPoint or on the Internet .
Where the used view does not seem to be clear enough to the relevant stakeholders , then the need to create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , stakeholders will be divided into various groups each representing a different area of interest . Each group receives a sticky note to make comments after which I give them two - three questions to answer , which includes :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights
from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight :
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . It also helps them to identify what they do n’t know ; in what areas they need to obtain information or data to provide the values for the variables .
Approach :
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge :
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I used this approach often with my colleagues who are working to apply technology innovations to modernize their tasks and the delivery of their services to their various customers both internal and external .
Selection :
I have used the technique of using a rectangular box visualization of a problem domain with a set of questions or prompts for discussion to allow everyone to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application :
I start the process by creating a rectangular graphics of the problem domain . To develop the rectangular graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , and other auditing reports .
Where materials were not available , then I conducted an informal interview with some of the stakeholders who serve as the main points of contact on the initiative .
The frontstage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify vendors and Value Chain Providers and a column on the right to identify downtime that may add constraints to how the organization operates .
The rectangular graphic is simple , using simple shapes and icons available in Microsoft word/ PowerPoint or on the Internet .
Where the used view does not seem to be clear enough to the relevant stakeholders , then the need to create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , stakeholders will be divided into various groups each representing a different area of interest . Each group receives a sticky note to make comments after which I give them two - three questions to answer , which includes :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights
from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight :
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . It also helps them to identify what they do n’t know ; in what areas they need to obtain information or data to provide the values for the variables .
Approach :
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10588 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge
I am the head of my own organization in the beer - industry which gives work to 23 employees . My business is integrated in the vertical distribution process of breweries in a specific region competing with other distribution services . So , one might find that there is no need for drastic innovation , because the focus should lay only on the quality and efficiencies of the provided service .
Given that my other competitors relay on that quality focus , I expect that my drive for innovation will bring my company ahead . Therefore , I determinate my time on becoming free from daily tasks to form Innovation . Because in my opinion , a leader should make time today to ensure that there is a tomorrow .
We have a huge amount of data , because we use advanced Inventory - Management - Systems . Under the scope of Pareto , we searched through the customer data to show our top 20 percent of clients . The idea is to look for patterns to grow our organization and satisfy more of their needs .
Selection
To get insights and create ideas based on raw materials I wanted to use the Mind - Mapping tool . Broadly speaking , this tool helped me formulating ideas which eventually can lead to a market advantage .
Application
For execution of the Mind Mapping process I invited some of the more progressive customers which are included in to the 20 percent of our strongest buying clients . My team and me then settled up a room which provided data to work with . We visualized in rough terms our processes and services . Our customer added up with expectations , further needs and some problem we did n’t know about . We stepped through different approaches on solutions and by time there where some ideas crystallizing .
This operation was getting us from the point of “ what is ” to the point of “ what if ” . Sure , there were no meanings of how these ideas would be to be realized or realistically brought to life . But we found some serious starting points from which to look further .
Interesting was to see that most of them wanted a broader range of products . Especially from the wine sector .
Insights
The assumption that we got are that the most of our customers want a “ one stop shop ” and did n’t have that loyalty to their wine distributor like we thought . We live and operate in a wine - region , so there are many wine distributors as well . What would make the life of our customers better is therefore one truck which brings all the beverages that a Bar or Restaurant needs .
Approach
The Mind Mapping tool provided us with the insight that we should form an offer to the wine makers in our region , for delivering their products to the final seller . This would give us more USP , because no other beer - distributor is active in this field and we could add pressure on the other wine makers , which would have to follow as the system grows .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge
I am the head of my own organization in the beer - industry which gives work to 23 employees . My business is integrated in the vertical distribution process of breweries in a specific region competing with other distribution services . So , one might find that there is no need for drastic innovation , because the focus should lay only on the quality and efficiencies of the provided service .
Given that my other competitors relay on that quality focus , I expect that my drive for innovation will bring my company ahead . Therefore , I determinate my time on becoming free from daily tasks to form Innovation . Because in my opinion , a leader should make time today to ensure that there is a tomorrow .
We have a huge amount of data , because we use advanced Inventory - Management - Systems . Under the scope of Pareto , we searched through the customer data to show our top 20 percent of clients . The idea is to look for patterns to grow our organization and satisfy more of their needs .
Selection
To get insights and create ideas based on raw materials I wanted to use the Mind - Mapping tool . Broadly speaking , this tool helped me formulating ideas which eventually can lead to a market advantage .
Application
For execution of the Mind Mapping process I invited some of the more progressive customers which are included in to the 20 percent of our strongest buying clients . My team and me then settled up a room which provided data to work with . We visualized in rough terms our processes and services . Our customer added up with expectations , further needs and some problem we did n’t know about . We stepped through different approaches on solutions and by time there where some ideas crystallizing .
This operation was getting us from the point of “ what is ” to the point of “ what if ” . Sure , there were no meanings of how these ideas would be to be realized or realistically brought to life . But we found some serious starting points from which to look further .
Interesting was to see that most of them wanted a broader range of products . Especially from the wine sector .
Insights
The assumption that we got are that the most of our customers want a “ one stop shop ” and did n’t have that loyalty to their wine distributor like we thought . We live and operate in a wine - region , so there are many wine distributors as well . What would make the life of our customers better is therefore one truck which brings all the beverages that a Bar or Restaurant needs .
Approach
The Mind Mapping tool provided us with the insight that we should form an offer to the wine makers in our region , for delivering their products to the final seller . This would give us more USP , because no other beer - distributor is active in this field and we could add pressure on the other wine makers , which would have to follow as the system grows .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13880 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
My team starts a business in second - hand clothes . But there are many other competitors in
our area . This business needs low capital therefore there is a bunch of new entrance
competing with us .
Our team does not have a lot of money and is still a newbie .
Selection :
We use storytelling tool to make our brand special and standing out . As we study , brand
storytelling is the use of a narrative to connect your brand to customers , with a focus on
connecting what you stand for to the values your customers share . Storytelling simplifies
everything . It gives strategy color and life in character and plot , and it makes it relatable .
Application :
After analyzing our customers , we make up a story about a girl who has high demand and really
wants to be more fashionable . However , this girl is just a student and she does not have much
money . With the key message “ Beauty in your wallet ” , our brand makes her dream come true .
Insight and approach
At the crossroads of cultural insights , brand insights , and editorial insights , the team creates a
brand narrative campaign . Our team members pore over performance statistics , from the
standard newsroom to the personalized content , to achieve this . They also put everything
through testing in a UX lab to see how readers interact with the content . An audience - focused
strategy necessitates patience because it is frequently a long play , but the benefit will come . “ If
you think value first , your brand will always follow , ” Raymond says .
In the next time , I will try mind mapping to build a bigger dream for my team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
My team starts a business in second - hand clothes . But there are many other competitors in
our area . This business needs low capital therefore there is a bunch of new entrance
competing with us .
Our team does not have a lot of money and is still a newbie .
Selection :
We use storytelling tool to make our brand special and standing out . As we study , brand
storytelling is the use of a narrative to connect your brand to customers , with a focus on
connecting what you stand for to the values your customers share . Storytelling simplifies
everything . It gives strategy color and life in character and plot , and it makes it relatable .
Application :
After analyzing our customers , we make up a story about a girl who has high demand and really
wants to be more fashionable . However , this girl is just a student and she does not have much
money . With the key message “ Beauty in your wallet ” , our brand makes her dream come true .
Insight and approach
At the crossroads of cultural insights , brand insights , and editorial insights , the team creates a
brand narrative campaign . Our team members pore over performance statistics , from the
standard newsroom to the personalized content , to achieve this . They also put everything
through testing in a UX lab to see how readers interact with the content . An audience - focused
strategy necessitates patience because it is frequently a long play , but the benefit will come . “ If
you think value first , your brand will always follow , ” Raymond says .
In the next time , I will try mind mapping to build a bigger dream for my team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9565 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge
I am a self - published author and launching a motivational self help book titled “ Unleash Your Creative Self ” . The book provides essential tools that help my readers re - connect with their inborn creative spark .
My challenge lies in an internal obstacle many of us face : To overcome the fear of being visible online . Especially when it comes to sharing my vulnerabilities and weaknesses . Firstly because revealing my vulnerable self and struggles in life comes at the risk of shame . And what is even more crucial when it comes to marketing , opening up about my weaknesses and failures may imply the risk of not being perceived as an expert . Moreover , publically presenting myself by sharing the struggles I have gone through in life could come across as a victim story , and too much of that aspect may scare off potential readers . As there is an inflationary use of stories in which storytellers describe themselves as former victims of challenging life cirumstances who then turned into heroes , potential readers may be oversaturated by stories according to the principle “ from zero to hero ” .
Selection
“ The king is dead . The queen is dead ” is a factual report . “ The king died . The queen died from a broken heart ” is a story . I came across storytelling in my Journalism Studies , but I had never implemented the tool thus far . So I consider this example reflection the opportunity to do so . As I have been told to be an entertaining storyteller from my early childhood on and even more so , as I am selling books , storytelling makes perfect sense as the tool of my choice . To me , storytelling is the most promising way to make my readers anticipate my book with pleasure and excitement , and connect at an emotional level . That effect is granted to the hormones a brilliant storyteller inflicts in his audience or readership , such as oxytocine , dopamine , and endorphines . Video lecture reference : “ The magical science of storytelling ” , David JP Phillips , TEDxStockholm .
Application
The story I tell goes as follows : For an overall period of ten years , I traveled the world by cargoship . Once I joined the ship in Southern Spain . The Captain had told me the ship was going to go to Antwerp , Netherlands . But the schedule changed , and instead of going to Antwerp , the ship with me on board went to South America and the Caribbean . In Panama Canal , I got on the ship by climbing up the board wall over a pilote ladder that was moving freely , and the white sharks who had n't had dinner gnashing their teeth underneath me . When we left Brazil with the intention to travel to Russia , the ship suddenly stood still in the middle of the ocean . I spent several nights in the most dangerous of pirate areas and in front of a prison island – and we were running out of food , despite the tons of Tuna fish we had stored in the hatches , and some packs of instant asparagus soup . When traveling the world by cargoship , I literally never knew where I would end up . The same holds true when you find yourself sitting in front of a client 's briefing in an advertising agency , and you are supposed to fill a blank page with the most innovative
ideas under enormous time pressure . The moral of my story : Cargoship travel taught me to stay comfortable in the face of unpredictability . That is the basis of creativity . And creativity is what I teach . So the story I tell my potential readers delivers the emotional justification that builds my credibilty , whereas my being a trained copywriter with 15 + years of experience is the rational explanation . I implement my story as a speaker on stage , prior to my readings in bookstores , in online videos , and in webinars . It proved to be effective as my audiences gave me the feedback they perceived my story to be captivating , and my emotional story along with my rational reasoning made me a credible expert in their eyes .
Insight
The insight I gained by conducting storytelling is that the storytelling process is unilateral , while there is a general trend towards co - creation , which is multilateral . Moreover , opening up to my online audience and letting my vulnerabilities show is key when it comes to creating an authentic personal brand . It is imperative when building a relationship with my audience and readership . It provides value to my readers , as it gives them faith on their path of empowerment .
Storytelling also contains the aspect of uncertainty and unpredictabilty stressed by Sonia De La Fuente , as it comes at the risk that my readership or audience does not buy into my story .
Bearing in mind that no breakthrough or disruption ever evolved from a merely analytical thinking process , and no analytical thinking process can prevent us from facing unpleasant responses on the internet , the risk of being visible and vulnerable also holds the opportunity of success . Revealing my authentic self is a way to get my readers engaged at an emotional level , and thus in building a relationship . A deep relationship between my readers and me is profoundly important , as my book is supposed to impact them on a deeper level , and eventually even change their lives for the better . And as we can tell from relationships in our private lives , getting closer requires opening up to your significant other .
Collaborative creation could turn out to be an important factor when it comes to creating more pleasant business environments in which employees experience reduced anxiety , which favors creative breakthroughs .
Approach
As a result of the insight I gained , next time I would invite my potential readers into the creation process at an early stage . In my social media accounts and in interactive webinars , I would encourage my readership to share in what areas of creativity they desire guidance . Furthermore , I would invite experts from various fields of creativity , such as acting coaches , painters , and photographers into my bookwriting process . That way , a maximum of value co - creation is guaranteed . It implies a high probability that my book meets my readers ' expectations , as it is a customer - centered approach far from ethnographic data and spreadsheets . The experts who contributed their expertise , will want to purchase my book as well , and there is a chance that I profit from their networks . I would raise awareness for my book project and for my involving both experts and readers into the creation process by letting it all happen in public – on my social media accounts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge
I am a self - published author and launching a motivational self help book titled “ Unleash Your Creative Self ” . The book provides essential tools that help my readers re - connect with their inborn creative spark .
My challenge lies in an internal obstacle many of us face : To overcome the fear of being visible online . Especially when it comes to sharing my vulnerabilities and weaknesses . Firstly because revealing my vulnerable self and struggles in life comes at the risk of shame . And what is even more crucial when it comes to marketing , opening up about my weaknesses and failures may imply the risk of not being perceived as an expert . Moreover , publically presenting myself by sharing the struggles I have gone through in life could come across as a victim story , and too much of that aspect may scare off potential readers . As there is an inflationary use of stories in which storytellers describe themselves as former victims of challenging life cirumstances who then turned into heroes , potential readers may be oversaturated by stories according to the principle “ from zero to hero ” .
Selection
“ The king is dead . The queen is dead ” is a factual report . “ The king died . The queen died from a broken heart ” is a story . I came across storytelling in my Journalism Studies , but I had never implemented the tool thus far . So I consider this example reflection the opportunity to do so . As I have been told to be an entertaining storyteller from my early childhood on and even more so , as I am selling books , storytelling makes perfect sense as the tool of my choice . To me , storytelling is the most promising way to make my readers anticipate my book with pleasure and excitement , and connect at an emotional level . That effect is granted to the hormones a brilliant storyteller inflicts in his audience or readership , such as oxytocine , dopamine , and endorphines . Video lecture reference : “ The magical science of storytelling ” , David JP Phillips , TEDxStockholm .
Application
The story I tell goes as follows : For an overall period of ten years , I traveled the world by cargoship . Once I joined the ship in Southern Spain . The Captain had told me the ship was going to go to Antwerp , Netherlands . But the schedule changed , and instead of going to Antwerp , the ship with me on board went to South America and the Caribbean . In Panama Canal , I got on the ship by climbing up the board wall over a pilote ladder that was moving freely , and the white sharks who had n't had dinner gnashing their teeth underneath me . When we left Brazil with the intention to travel to Russia , the ship suddenly stood still in the middle of the ocean . I spent several nights in the most dangerous of pirate areas and in front of a prison island – and we were running out of food , despite the tons of Tuna fish we had stored in the hatches , and some packs of instant asparagus soup . When traveling the world by cargoship , I literally never knew where I would end up . The same holds true when you find yourself sitting in front of a client 's briefing in an advertising agency , and you are supposed to fill a blank page with the most innovative
ideas under enormous time pressure . The moral of my story : Cargoship travel taught me to stay comfortable in the face of unpredictability . That is the basis of creativity . And creativity is what I teach . So the story I tell my potential readers delivers the emotional justification that builds my credibilty , whereas my being a trained copywriter with 15 + years of experience is the rational explanation . I implement my story as a speaker on stage , prior to my readings in bookstores , in online videos , and in webinars . It proved to be effective as my audiences gave me the feedback they perceived my story to be captivating , and my emotional story along with my rational reasoning made me a credible expert in their eyes .
Insight
The insight I gained by conducting storytelling is that the storytelling process is unilateral , while there is a general trend towards co - creation , which is multilateral . Moreover , opening up to my online audience and letting my vulnerabilities show is key when it comes to creating an authentic personal brand . It is imperative when building a relationship with my audience and readership . It provides value to my readers , as it gives them faith on their path of empowerment .
Storytelling also contains the aspect of uncertainty and unpredictabilty stressed by Sonia De La Fuente , as it comes at the risk that my readership or audience does not buy into my story .
Bearing in mind that no breakthrough or disruption ever evolved from a merely analytical thinking process , and no analytical thinking process can prevent us from facing unpleasant responses on the internet , the risk of being visible and vulnerable also holds the opportunity of success . Revealing my authentic self is a way to get my readers engaged at an emotional level , and thus in building a relationship . A deep relationship between my readers and me is profoundly important , as my book is supposed to impact them on a deeper level , and eventually even change their lives for the better . And as we can tell from relationships in our private lives , getting closer requires opening up to your significant other .
Collaborative creation could turn out to be an important factor when it comes to creating more pleasant business environments in which employees experience reduced anxiety , which favors creative breakthroughs .
Approach
As a result of the insight I gained , next time I would invite my potential readers into the creation process at an early stage . In my social media accounts and in interactive webinars , I would encourage my readership to share in what areas of creativity they desire guidance . Furthermore , I would invite experts from various fields of creativity , such as acting coaches , painters , and photographers into my bookwriting process . That way , a maximum of value co - creation is guaranteed . It implies a high probability that my book meets my readers ' expectations , as it is a customer - centered approach far from ethnographic data and spreadsheets . The experts who contributed their expertise , will want to purchase my book as well , and there is a chance that I profit from their networks . I would raise awareness for my book project and for my involving both experts and readers into the creation process by letting it all happen in public – on my social media accounts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14714 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mohamed Issa
Reflection – Storytelling
Challenge
I work as a Business Manager in the Sales & Strategy function of our organization . Our organization is in the Telecom Infrastructure space . Currently , the telecom industry in our country is going through the cusp of a revolution and consolidation owing to hyper competition from a new entrant in the telecom operator space . Operation & Maintenance of telecom towers is the core business of our organization . However , to remain competitive in our industry , our organization also needs to be moving forward in other related business domains like Smart Cities , Optical Fiber business , etc .
Our organization aims to achieve its Mission and Vision through a set of BHAGs ( Big Hairy Audacious Goals ) arrived through a series of Large Scale Interactive Process ( LSIP ) involving all employees at different locations in the cities where its offices are based .
Last year we had a Strategy Meet with our Board of Directors where we proposed to them a list of finalized business opportunities for their approval . The challenge was to prioritize these new business opportunities based on the changing business environment .
Selection
Storytelling was one tool which we used for our entire Strategy exercise with an external consultant . As described in the Design Thinking course , what I relate to storytelling is that it makes strategy accessible and relate - able . Storytelling places the different stakeholders on focus and involve them on the journey – in this case the strategy journey .
Application
A good story is required for any organization to link its vision with the strategies to achieve that vision . Our organization ’s mission ( transforming lives by enabling communication ) is connected to that of our country ’s government ’s vision of a Digital country .
I was program managing the Strategy Exercise and used Storytelling as one of the key tools to arrive at our strategy to achieve our BHAGs in a 5 - year timeframe . We involved leaders of different departments of our organization to articulate the pain points they faced in the business and elaborate on the changes which may be required to address our future business needs . Basically , these are the Big Questions which they face when going beyond Business As Usual . So , the stories which they described had to be in line with our vision and business model . Hence storytelling bridges the gap between hard data and the recommendations for each new business proposition .
Insight
Storytelling approach enabled me to understand how to put the stakeholders at the forefront by understanding their interaction with the organization and how to derive a win - win situation for all . It enabled me to visualize how to present data like a story and thereby derive actionable items for a data - driven organization based on a human vision of putting everyone at the center of the communications revolution in the country . We gathered valuable feedback from leaders within the organization and external consultants on our organization ’s capabilities which may be leveraged to enter into new businesses within the 5 - year roadmap .
Approach
Storytelling has proved to be a valuable tool for gathering insights and the CEO of our organization himself regards it highly . As an analyst who spends much of my time preparing presentations based on data for senior management and Board of Directors , I am striving to fine - tune my thinking on the lines of Design Thinking – how to tell compelling story through data and present valuable insights for actionable strategies .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohamed Issa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mohamed Issa
Reflection – Storytelling
Challenge
I work as a Business Manager in the Sales & Strategy function of our organization . Our organization is in the Telecom Infrastructure space . Currently , the telecom industry in our country is going through the cusp of a revolution and consolidation owing to hyper competition from a new entrant in the telecom operator space . Operation & Maintenance of telecom towers is the core business of our organization . However , to remain competitive in our industry , our organization also needs to be moving forward in other related business domains like Smart Cities , Optical Fiber business , etc .
Our organization aims to achieve its Mission and Vision through a set of BHAGs ( Big Hairy Audacious Goals ) arrived through a series of Large Scale Interactive Process ( LSIP ) involving all employees at different locations in the cities where its offices are based .
Last year we had a Strategy Meet with our Board of Directors where we proposed to them a list of finalized business opportunities for their approval . The challenge was to prioritize these new business opportunities based on the changing business environment .
Selection
Storytelling was one tool which we used for our entire Strategy exercise with an external consultant . As described in the Design Thinking course , what I relate to storytelling is that it makes strategy accessible and relate - able . Storytelling places the different stakeholders on focus and involve them on the journey – in this case the strategy journey .
Application
A good story is required for any organization to link its vision with the strategies to achieve that vision . Our organization ’s mission ( transforming lives by enabling communication ) is connected to that of our country ’s government ’s vision of a Digital country .
I was program managing the Strategy Exercise and used Storytelling as one of the key tools to arrive at our strategy to achieve our BHAGs in a 5 - year timeframe . We involved leaders of different departments of our organization to articulate the pain points they faced in the business and elaborate on the changes which may be required to address our future business needs . Basically , these are the Big Questions which they face when going beyond Business As Usual . So , the stories which they described had to be in line with our vision and business model . Hence storytelling bridges the gap between hard data and the recommendations for each new business proposition .
Insight
Storytelling approach enabled me to understand how to put the stakeholders at the forefront by understanding their interaction with the organization and how to derive a win - win situation for all . It enabled me to visualize how to present data like a story and thereby derive actionable items for a data - driven organization based on a human vision of putting everyone at the center of the communications revolution in the country . We gathered valuable feedback from leaders within the organization and external consultants on our organization ’s capabilities which may be leveraged to enter into new businesses within the 5 - year roadmap .
Approach
Storytelling has proved to be a valuable tool for gathering insights and the CEO of our organization himself regards it highly . As an analyst who spends much of my time preparing presentations based on data for senior management and Board of Directors , I am striving to fine - tune my thinking on the lines of Design Thinking – how to tell compelling story through data and present valuable insights for actionable strategies .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohamed Issa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12679 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Peer - graded Assignment : Reflection
Tool Used : Visualization
Challenge
I work for a bank based in the middle east and I am part of the personal loans product team . As part of the unit responsibility , we are required to offer a best in class personal loan proposition to our customers through various channels such as branches , sales team and online channels . One of the challenges we face is customers are required to visit the branch multiples times to complete the formalities and documentation before they are sanctioned the loan . This is particularly a concern during the current COVID-19 situation where we are required to maintain social distance and with minimum number of bank branches open during the lockdown .
Our specific challenge is to minimize the number of times the customers need to visit the branch . The ideal scenario would be one visit and the loan would be sanctioned
Selection
We decided to use the visualization technique so we could breakdown the complex problems by way of extrapolation inductive reasoning . The technique was selected to assist us in thinking about possibilities that we have n't yet seen ad allowed all the stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
In terms of application of the visualization tool , we first identified all the stakeholders involved and in this case it was the branch staff and the credit underwriting team . We started off by creating a process map of all customer touch points and what happens after every step . We also assigned the approx . time / days it takes to during each process to understand the bottlenecks and why we would need to customer to visit the branch once again . One example of the process may we drew was as follows :
Insight
Based on the visualization tool used , we were able to identify the reasons why customers are required to come to the branch multiple times and one other unintended outcome was we were able to identify bottlenecks which could be resolved there by also improving turnaround time .
We identified customer need to visit to branch at least 2 times as it takes a few days for the credit underwriting team to assess if the customer is eligible for a loan or not . Once the assessment is done , the customer is required to visit the branch again to fill up the from and provide the necessary documents .
The approach assisted us to work out a solution where we were able to inform the customers during the first visit if the loan is approved or rejected hence eliminating multiple visits . The solution obviously required the IT Team to automate a few process for us and we again used the visualization technique of storyboarding to explain what we wanted to do from a customer ’s perspective . The storyboard used was as follows :
Approach
Since it was the first time applying the visualization tool to solve an issue , the technique was used in conjunction with tradition methods such as conference calls and trying to identified the bottlenecks over e - mails . Looking at the efficiency of how we were able to get to the bottom of issues very quickly and have an alignment across the stakeholders in the room , I would definitely try to be use the visualization method consistently throughout the entire process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Peer - graded Assignment : Reflection
Tool Used : Visualization
Challenge
I work for a bank based in the middle east and I am part of the personal loans product team . As part of the unit responsibility , we are required to offer a best in class personal loan proposition to our customers through various channels such as branches , sales team and online channels . One of the challenges we face is customers are required to visit the branch multiples times to complete the formalities and documentation before they are sanctioned the loan . This is particularly a concern during the current COVID-19 situation where we are required to maintain social distance and with minimum number of bank branches open during the lockdown .
Our specific challenge is to minimize the number of times the customers need to visit the branch . The ideal scenario would be one visit and the loan would be sanctioned
Selection
We decided to use the visualization technique so we could breakdown the complex problems by way of extrapolation inductive reasoning . The technique was selected to assist us in thinking about possibilities that we have n't yet seen ad allowed all the stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
In terms of application of the visualization tool , we first identified all the stakeholders involved and in this case it was the branch staff and the credit underwriting team . We started off by creating a process map of all customer touch points and what happens after every step . We also assigned the approx . time / days it takes to during each process to understand the bottlenecks and why we would need to customer to visit the branch once again . One example of the process may we drew was as follows :
Insight
Based on the visualization tool used , we were able to identify the reasons why customers are required to come to the branch multiple times and one other unintended outcome was we were able to identify bottlenecks which could be resolved there by also improving turnaround time .
We identified customer need to visit to branch at least 2 times as it takes a few days for the credit underwriting team to assess if the customer is eligible for a loan or not . Once the assessment is done , the customer is required to visit the branch again to fill up the from and provide the necessary documents .
The approach assisted us to work out a solution where we were able to inform the customers during the first visit if the loan is approved or rejected hence eliminating multiple visits . The solution obviously required the IT Team to automate a few process for us and we again used the visualization technique of storyboarding to explain what we wanted to do from a customer ’s perspective . The storyboard used was as follows :
Approach
Since it was the first time applying the visualization tool to solve an issue , the technique was used in conjunction with tradition methods such as conference calls and trying to identified the bottlenecks over e - mails . Looking at the efficiency of how we were able to get to the bottom of issues very quickly and have an alignment across the stakeholders in the room , I would definitely try to be use the visualization method consistently throughout the entire process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20085 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Free time
and the
elderly
Befriending lively people
More social events
Keeping pace with tech
development
Spending time with
the family
Join the
learning
classes
Explore new hobbies
Free time and the elderly
Design thinking program
Done by : Aman Baloch
Abu Dhabi Municipality
Elements :
1 . Challenge : Describe your challenge , including all relevant information .
The challenge is to apply the information gained through the training program in choosing the appropriate subject to apply a tool presented in it which should clearly show the beneficiary and reflect it on a simplified topic that is common and not boring for peers or members of society in general .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
The mind map tool was chosen for reasons due to the ease of communicating ideas and proposed solutions to solve the problem represented by the keys to design thinking for the recipient , it collects through the description in pictures each of the key ( what is it ) ? What is available to them as well as the key ( what if ? ) Represented in the ideas put forward to solve the problematic confrontation according to the above and then the key ( what dazzles ? ) , which was applied to the expected reactions of the elderly in the event of the application of the proposals , which will definitely lead to the production of the key ( what works ? ) Represented by the positive impact on the psychology of the elderly and their satisfaction with their activities .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
The example applied by researching the common general problems in the social environment that all individuals teach and that can be a disincentive to their present regarding the satisfaction of their elderly or in the future thinking about their life destiny .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The effect of applying the tool used in seeing cases in a more broad perspective and perspective in terms of finding appropriate solutions and reflecting them on the expected effects and their results .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
There is no doubt that I will use design thinking skills , whether the same tool or other four tools in planning to create an exceptional business and the content of success , because the use of tools has a positive impact on understanding the situation and creating the necessary for it to succeed and ascend it .
| EMAIL:
ID_NUM:
NAME_STUDENT: Aman Baloch
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Free time
and the
elderly
Befriending lively people
More social events
Keeping pace with tech
development
Spending time with
the family
Join the
learning
classes
Explore new hobbies
Free time and the elderly
Design thinking program
Done by : Aman Baloch
Abu Dhabi Municipality
Elements :
1 . Challenge : Describe your challenge , including all relevant information .
The challenge is to apply the information gained through the training program in choosing the appropriate subject to apply a tool presented in it which should clearly show the beneficiary and reflect it on a simplified topic that is common and not boring for peers or members of society in general .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
The mind map tool was chosen for reasons due to the ease of communicating ideas and proposed solutions to solve the problem represented by the keys to design thinking for the recipient , it collects through the description in pictures each of the key ( what is it ) ? What is available to them as well as the key ( what if ? ) Represented in the ideas put forward to solve the problematic confrontation according to the above and then the key ( what dazzles ? ) , which was applied to the expected reactions of the elderly in the event of the application of the proposals , which will definitely lead to the production of the key ( what works ? ) Represented by the positive impact on the psychology of the elderly and their satisfaction with their activities .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
The example applied by researching the common general problems in the social environment that all individuals teach and that can be a disincentive to their present regarding the satisfaction of their elderly or in the future thinking about their life destiny .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
The effect of applying the tool used in seeing cases in a more broad perspective and perspective in terms of finding appropriate solutions and reflecting them on the expected effects and their results .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
There is no doubt that I will use design thinking skills , whether the same tool or other four tools in planning to create an exceptional business and the content of success , because the use of tools has a positive impact on understanding the situation and creating the necessary for it to succeed and ascend it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Aman Baloch"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4501 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
CHALLENGE & SELECTION
The context that I have decided to address is the one that I develop daily in these
months . It is an international volunteering in which its objective is world peace and the
development of people , this through leadership in fact the organization is based on
some leadership pillars for its members , one of them is to empower other people .
Especially when you occupy a leadership role , then that is precisely what I perform and
I am in charge of young people who have not yet finished university , but want to develop
certain soft skills , so based on this I have decided to put into practice the use of
storytelling in meeting spaces that are held weekly .
APPLICATION
I have managed to apply storytelling in the spaces in which I have to generate trust and
teach my members , that is , they do not speak specifically about the objectives or tasks
they perform . I have been able to apply through time lines between members to get to
know each other , this in the first days to relate with confidence . Subsequently , it has
been applied to introduce topics where learning is shared in the cognitive aspect and we
generate motivations among some so that they can take on new roles within
volunteering .
INSIGHT & APPROACH
I could apply storytelling in the next meetings that may be generated , but this time it
would be for my members to carry out and apply this tool that will allow them to have
a much more global vision . In addition , I am still developing a plan on how to apply it to
employability factors not only in the members of the volunteer but also in young people
in general who are in the stage of their first professional activities , in order to empower
them to make decisions and new challenges in their professional lives . The different
thing that could be done is that this is effectively face - to - face because due to the
situation all the volunteering activities are being managed virtually .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
CHALLENGE & SELECTION
The context that I have decided to address is the one that I develop daily in these
months . It is an international volunteering in which its objective is world peace and the
development of people , this through leadership in fact the organization is based on
some leadership pillars for its members , one of them is to empower other people .
Especially when you occupy a leadership role , then that is precisely what I perform and
I am in charge of young people who have not yet finished university , but want to develop
certain soft skills , so based on this I have decided to put into practice the use of
storytelling in meeting spaces that are held weekly .
APPLICATION
I have managed to apply storytelling in the spaces in which I have to generate trust and
teach my members , that is , they do not speak specifically about the objectives or tasks
they perform . I have been able to apply through time lines between members to get to
know each other , this in the first days to relate with confidence . Subsequently , it has
been applied to introduce topics where learning is shared in the cognitive aspect and we
generate motivations among some so that they can take on new roles within
volunteering .
INSIGHT & APPROACH
I could apply storytelling in the next meetings that may be generated , but this time it
would be for my members to carry out and apply this tool that will allow them to have
a much more global vision . In addition , I am still developing a plan on how to apply it to
employability factors not only in the members of the volunteer but also in young people
in general who are in the stage of their first professional activities , in order to empower
them to make decisions and new challenges in their professional lives . The different
thing that could be done is that this is effectively face - to - face because due to the
situation all the volunteering activities are being managed virtually .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22275 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking : Reflection – Mind Mapping
Challenge & Selection
I am working as management consultant helping global companies in mastering challenges imposed by digital transformation . Besides of consulting my company also conducts events with industry and technology thought leaders , business partners , clients , and prospects to share the latest trends and insights to engage in a mutual discussion and to further strengthen client engagement .
My company intends to conduct an event which we have given the working title " Smart Manufacturing Summit " targeting the automotive and manufacturing industry . My boss asked me to develop a concept for this one - day summit including a proposed date , location , ideas for agenda highlights , potential session types ( like keynote , presentation , panel , workshop , etc . ) , and ideas for speakers . As consultant , I am used to work in teams , and I am a firm believer of the collective intelligence of teams in achieving superior results . As the event is supposed to take place in September 2018 , preparations had to be launched in spring 2020 .
To make this assignment even more challenging , the currently ongoing " Corona crisis " prevented us from conducting a physical workshop with representatives of colleagues , client and business partners as most of us have to stay at home exercising social distancing to prevent spreading of the Covid-19 virus . In consequence , I had do come up with a format applicable to a remote session while simultaneously stimulating creativity and engaging participants to provide their input and feedback to further develop and improve the summit concept .
As I am a big fan of Mind Mapping it was obvious for me trying to apply Mind Mapping also to this challenge with the objective to collect feedback and input , structure ideas and stimulate collective creativity based on already provided information .
Application
In an endeavor to adapt the Mind Mapping technique to a virtual session , I had to modified the ' yard sale ' approach presented by Prof. Marian Moore in the course video as follows : I initially put down my ideas on the structural elements of the summit like proposed event date , location , agenda topics , session formats and speakers in a Mind Map using the software Mind Manager 2020 for visualization . This approach facilitated the structuring of available bits and pieces .
I selected a representative sample of colleagues , clients and business partners ( in total 8) that I already have worked with as sparring partner before . I invited each participant to a 1:1 Skype session and asked for their intuition and feedback . As suggested by Prof. Marian Moore , I focused on explaining the whole concept to the participants rather than details . To trigger the participant 's reaction , I asked of what attracts them most in the overall event concept . Furthermore , I asked for what they would believe would work and what not and which additional ideas and suggestions they have . After the Skype session I sent out the Mind Map as PowerPoint and asked participants to put on sticky notes with text boxes / comments to the Mind Map containing their feedback and new ideas and asked the participants to return the commented PowerPoint for aggregation .
Then , I created a consolidated Mind Map containing all input , feedback and ideas suggested by the participants and shared the collective result in a joint Skype session with all participants .
Like in a joint physical session we reviewed all provided sticky notes ( i.e. , comments , feedback and new ideas ) where each participant commented on his / her contribution . The joint discussion not only gave feedback to all participants on the input provided by other participants , but also generated new ideas . I noted them down with differently colored sticky notes in the PowerPoint during the session to ensure full transparency to all participants . In consequence , we were able to derive further insights from the collectively provided input and feedback and to carve - out of whether generated ideas found consensus and qualify for including them into the summit concept .
Insight & Approach
Mind Mapping again turned out to be of great value in structuring and reviewing ideas . While I previously focused on applying Mind Mapping as structuring technique for myself , this exercise focused on applying Mind Mapping as ' yard sale ' as suggested by Prof. Marian Moore in a setting of conducting a virtual workshop with remote participants .
I perceived this setting as challenging for the following reasons : First , due to the lack of a physical room with displayed content , I had to present ideas online while trying to figure out what attracts participants by asking them related questions in 1:1 Skype meetings . A physical setting however would have allowed to observe participants to see on what attracts and strikes them of the provided input . Second , the step of participants making sticky notes was done remotely by the participants preventing the observation of them . Third , the important step of jointly reviewing comments made by participants on sticky notes had to take place with help of a joint Skype session preventing physical interaction of the participants like walking in the room , collective re - arranging and grouping of sticky notes and ideas on a board . However , the joint Skype session with all participants explaining their thoughts and ideas was perceived as really helpful as the joint discussion of individual findings even generated new ideas .
Regarding optimizing the approach of a virtual Mind Mapping ' yard sale ' , I would recommend to further stimulate discussion and interaction between the workshop participants . This could be done e.g. , by replacing the initially conducted 1:1 Skype sessions by a joint Skype session .
This course inspired me in applying Mind Mapping in a new and previously unexplored way due to the current ongoing " Corona crisis " preventing to conduct physical workshops . While a physical workshop would have most likely generated superior results , I was surprised to learn that even the virtual setting worked comparably well and helped me significantly in further developing and strengthening the summit 's concept .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking : Reflection – Mind Mapping
Challenge & Selection
I am working as management consultant helping global companies in mastering challenges imposed by digital transformation . Besides of consulting my company also conducts events with industry and technology thought leaders , business partners , clients , and prospects to share the latest trends and insights to engage in a mutual discussion and to further strengthen client engagement .
My company intends to conduct an event which we have given the working title " Smart Manufacturing Summit " targeting the automotive and manufacturing industry . My boss asked me to develop a concept for this one - day summit including a proposed date , location , ideas for agenda highlights , potential session types ( like keynote , presentation , panel , workshop , etc . ) , and ideas for speakers . As consultant , I am used to work in teams , and I am a firm believer of the collective intelligence of teams in achieving superior results . As the event is supposed to take place in September 2018 , preparations had to be launched in spring 2020 .
To make this assignment even more challenging , the currently ongoing " Corona crisis " prevented us from conducting a physical workshop with representatives of colleagues , client and business partners as most of us have to stay at home exercising social distancing to prevent spreading of the Covid-19 virus . In consequence , I had do come up with a format applicable to a remote session while simultaneously stimulating creativity and engaging participants to provide their input and feedback to further develop and improve the summit concept .
As I am a big fan of Mind Mapping it was obvious for me trying to apply Mind Mapping also to this challenge with the objective to collect feedback and input , structure ideas and stimulate collective creativity based on already provided information .
Application
In an endeavor to adapt the Mind Mapping technique to a virtual session , I had to modified the ' yard sale ' approach presented by Prof. Marian Moore in the course video as follows : I initially put down my ideas on the structural elements of the summit like proposed event date , location , agenda topics , session formats and speakers in a Mind Map using the software Mind Manager 2020 for visualization . This approach facilitated the structuring of available bits and pieces .
I selected a representative sample of colleagues , clients and business partners ( in total 8) that I already have worked with as sparring partner before . I invited each participant to a 1:1 Skype session and asked for their intuition and feedback . As suggested by Prof. Marian Moore , I focused on explaining the whole concept to the participants rather than details . To trigger the participant 's reaction , I asked of what attracts them most in the overall event concept . Furthermore , I asked for what they would believe would work and what not and which additional ideas and suggestions they have . After the Skype session I sent out the Mind Map as PowerPoint and asked participants to put on sticky notes with text boxes / comments to the Mind Map containing their feedback and new ideas and asked the participants to return the commented PowerPoint for aggregation .
Then , I created a consolidated Mind Map containing all input , feedback and ideas suggested by the participants and shared the collective result in a joint Skype session with all participants .
Like in a joint physical session we reviewed all provided sticky notes ( i.e. , comments , feedback and new ideas ) where each participant commented on his / her contribution . The joint discussion not only gave feedback to all participants on the input provided by other participants , but also generated new ideas . I noted them down with differently colored sticky notes in the PowerPoint during the session to ensure full transparency to all participants . In consequence , we were able to derive further insights from the collectively provided input and feedback and to carve - out of whether generated ideas found consensus and qualify for including them into the summit concept .
Insight & Approach
Mind Mapping again turned out to be of great value in structuring and reviewing ideas . While I previously focused on applying Mind Mapping as structuring technique for myself , this exercise focused on applying Mind Mapping as ' yard sale ' as suggested by Prof. Marian Moore in a setting of conducting a virtual workshop with remote participants .
I perceived this setting as challenging for the following reasons : First , due to the lack of a physical room with displayed content , I had to present ideas online while trying to figure out what attracts participants by asking them related questions in 1:1 Skype meetings . A physical setting however would have allowed to observe participants to see on what attracts and strikes them of the provided input . Second , the step of participants making sticky notes was done remotely by the participants preventing the observation of them . Third , the important step of jointly reviewing comments made by participants on sticky notes had to take place with help of a joint Skype session preventing physical interaction of the participants like walking in the room , collective re - arranging and grouping of sticky notes and ideas on a board . However , the joint Skype session with all participants explaining their thoughts and ideas was perceived as really helpful as the joint discussion of individual findings even generated new ideas .
Regarding optimizing the approach of a virtual Mind Mapping ' yard sale ' , I would recommend to further stimulate discussion and interaction between the workshop participants . This could be done e.g. , by replacing the initially conducted 1:1 Skype sessions by a joint Skype session .
This course inspired me in applying Mind Mapping in a new and previously unexplored way due to the current ongoing " Corona crisis " preventing to conduct physical workshops . While a physical workshop would have most likely generated superior results , I was surprised to learn that even the virtual setting worked comparably well and helped me significantly in further developing and strengthening the summit 's concept .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12440 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I am an entrepreneur and I want to develop a new business model . I want to understand how people in the current pandemic context are exercising , what habits have changed and how my new business model can be developed from there .
In summary , the idea of the project is to launch a paid platform with different training and physical activities , migrating people 's habits to go to the gym for physical exercises with the same result , but done at home . This platform will , in essence , have a space for physical training to improve physical conditioning , increase endurance and encourage people to train . Mainly , the idea to be passed on is that you do not need much to train , just willpower and an incentive with professionals and a team to do this , in addition to all users of the platform .
Selection
I as an entrepreneur have already developed several projects from different scopes but as this will be launched in an atypical context , because of the pandemic , I will have to be very attentive in 2 aspects : ( 1 ) the habits created in the pandemic will actually change after or ( 2 ) the habits developed in the pandemic were only developed now in the pandemic but then it will return to normal after a period of time .
That said , I have already developed a first version of what I want the project to be and I will put it on the market to receive feedbacks and possible changes .
Application
When launching this first version , I will try to understand whether people would really pay for training on the platform , what they expect from the platform , what they want or not and see if it really makes sense . In the beginning , the main focus is to test the viability of this new business model and learn from it .
After the launch , I will collect feedback and specific analysis on what I can improve on the platform and whether people are really looking for a platform . Having these answers , I am able to modify some of the project 's structures and actually launch on the market in order to obtain profit and scalability .
Insight
With the launch of the first version of the project , we were able to draw some insights , among them : ( 1 ) people would be willing to pay for a training platform but that had something more and not just the training since there are many of them online and grace ; ( 2 ) people are afraid to train at home because they are more afraid of getting hurt than improving their physical condition ; ( 3 ) people look for specialized and personalized training ; ( 4 ) people look for an interactive platform .
Approach
With that , I really needed to see how people see the project , if it makes sense along the lines that I initially structured and if not , learn from the public 's demand and adapt .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I am an entrepreneur and I want to develop a new business model . I want to understand how people in the current pandemic context are exercising , what habits have changed and how my new business model can be developed from there .
In summary , the idea of the project is to launch a paid platform with different training and physical activities , migrating people 's habits to go to the gym for physical exercises with the same result , but done at home . This platform will , in essence , have a space for physical training to improve physical conditioning , increase endurance and encourage people to train . Mainly , the idea to be passed on is that you do not need much to train , just willpower and an incentive with professionals and a team to do this , in addition to all users of the platform .
Selection
I as an entrepreneur have already developed several projects from different scopes but as this will be launched in an atypical context , because of the pandemic , I will have to be very attentive in 2 aspects : ( 1 ) the habits created in the pandemic will actually change after or ( 2 ) the habits developed in the pandemic were only developed now in the pandemic but then it will return to normal after a period of time .
That said , I have already developed a first version of what I want the project to be and I will put it on the market to receive feedbacks and possible changes .
Application
When launching this first version , I will try to understand whether people would really pay for training on the platform , what they expect from the platform , what they want or not and see if it really makes sense . In the beginning , the main focus is to test the viability of this new business model and learn from it .
After the launch , I will collect feedback and specific analysis on what I can improve on the platform and whether people are really looking for a platform . Having these answers , I am able to modify some of the project 's structures and actually launch on the market in order to obtain profit and scalability .
Insight
With the launch of the first version of the project , we were able to draw some insights , among them : ( 1 ) people would be willing to pay for a training platform but that had something more and not just the training since there are many of them online and grace ; ( 2 ) people are afraid to train at home because they are more afraid of getting hurt than improving their physical condition ; ( 3 ) people look for specialized and personalized training ; ( 4 ) people look for an interactive platform .
Approach
With that , I really needed to see how people see the project , if it makes sense along the lines that I initially structured and if not , learn from the public 's demand and adapt .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11618 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION ABOUT VISUALISATION
Challenge and selection
I worked into the marketing department of one of the most recognised beauty company . Since at the beginning of my involvement as brand manager , I had to secure to sales representants the best effective way to introduce , develop and support the brand during sales cycles . Everytime they went to customers for presenting novelties and promotions they had a tons of printed copies ( as products insights ) to be showed for sellinng and introducing new items . In this way , we had a wide wasting of time to prepare all materials printed , sharing that instruments that seemeed not to be very practiful for doing the right job . We discovered , discussing with some sales reps that usually they did n’t show all materials and often some customers asked were scared by too much information to be explained , refusing to hear boring speeches . So there was something to be find for improving the interaction and get all persons involved more engaged .
So I decided to follow the way of visualization as the best tool to define what the real situation was and to extrapolate more insights for building a new and powerful way of communication for sales cycles to sales reps and customers . Why that tool ? Firstly because visualization offers a better chance to see the " whole " as Prof. Pink describ in his book " A whole new mind " , as cross - working of both parts of the brain , second as for the opportunity to have a deep immersion into the meeting between the Sales rep and customer
Application and Insights :
At the beginning , we conducted a survey through the sales team and customers where we asked their opinion about the critical points about the printed sales cycle materials :
- Practicality
- Ergonomics
- Attractiveness for customers
With the results we designed the situation of the meeting betweeen sales man and customer where the material for the sales cycle could be showed
The main insight outcomes were very powerful : usually the space where reps could leave the printed copies was too small and It was difficult to handle the sheets during the presentation but the baddest news were customers are always tight to hear from the rep so they started feeling very impatient if they saw a lot word to be read , for that reps lost sales because of that problem .
With this insights , we built a brand new magazine , printed for every cycle , slim , with a short introduction for novelties and promotion and always full of images and photos to create engagement for sales and customers . Better than that , we noticed and increasing of sales during the first visit of the rep for the cycle .
In my opinion , design thinking can definitely help to find better solutions , also in this case because It can easily help to figure it out the situation and give more power for translating data into insights and solution . With a clear state of art , your brain can work in a fluent way and discover more
Approach :
Thinking about a next opportunity to use visualisation , I will prefere drawning a “ pre- state of art ” before every survey because I think you can affect data and results , I noticed that can be better having more pure mind about things e giving “ open space ” to creativity in every part of the process of th design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION ABOUT VISUALISATION
Challenge and selection
I worked into the marketing department of one of the most recognised beauty company . Since at the beginning of my involvement as brand manager , I had to secure to sales representants the best effective way to introduce , develop and support the brand during sales cycles . Everytime they went to customers for presenting novelties and promotions they had a tons of printed copies ( as products insights ) to be showed for sellinng and introducing new items . In this way , we had a wide wasting of time to prepare all materials printed , sharing that instruments that seemeed not to be very practiful for doing the right job . We discovered , discussing with some sales reps that usually they did n’t show all materials and often some customers asked were scared by too much information to be explained , refusing to hear boring speeches . So there was something to be find for improving the interaction and get all persons involved more engaged .
So I decided to follow the way of visualization as the best tool to define what the real situation was and to extrapolate more insights for building a new and powerful way of communication for sales cycles to sales reps and customers . Why that tool ? Firstly because visualization offers a better chance to see the " whole " as Prof. Pink describ in his book " A whole new mind " , as cross - working of both parts of the brain , second as for the opportunity to have a deep immersion into the meeting between the Sales rep and customer
Application and Insights :
At the beginning , we conducted a survey through the sales team and customers where we asked their opinion about the critical points about the printed sales cycle materials :
- Practicality
- Ergonomics
- Attractiveness for customers
With the results we designed the situation of the meeting betweeen sales man and customer where the material for the sales cycle could be showed
The main insight outcomes were very powerful : usually the space where reps could leave the printed copies was too small and It was difficult to handle the sheets during the presentation but the baddest news were customers are always tight to hear from the rep so they started feeling very impatient if they saw a lot word to be read , for that reps lost sales because of that problem .
With this insights , we built a brand new magazine , printed for every cycle , slim , with a short introduction for novelties and promotion and always full of images and photos to create engagement for sales and customers . Better than that , we noticed and increasing of sales during the first visit of the rep for the cycle .
In my opinion , design thinking can definitely help to find better solutions , also in this case because It can easily help to figure it out the situation and give more power for translating data into insights and solution . With a clear state of art , your brain can work in a fluent way and discover more
Approach :
Thinking about a next opportunity to use visualisation , I will prefere drawning a “ pre- state of art ” before every survey because I think you can affect data and results , I noticed that can be better having more pure mind about things e giving “ open space ” to creativity in every part of the process of th design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20653 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge :
I am working in the strategic department of a clothing and fashion accessory company . One of our challenges today is to drive consumers back into our retail stores which saw a decrease in terms of traffic and sales due to the significantly increase of our online business . The scope of this project includes the strategic team , retail and digital marketing team .
Selection :
As we have already went through previous design thinking activities such as consumer journeys , workshops and ideation sessions we started thinking about setting up a prototype area in one of our new stores based on insights from consumers and we are ready to move to the small experiment phase where we would invite various stakeholders to test our approach and prototype . This is an important part of the design thinking process as it enables us to understand what is working , what could be improved and what should be put aside for the moment . As this is an iterative process we are planning to have several sessions , each one would improve the previous feature , based on comments from the users , and introduce new features .
Application :
We decided to set - up three leaning launch sessions to test 3 different criteria :
Store setting
Store functionalities and features
Relationship with store employees
It is important to note that we did not build all of the features to test them ( e.g. interactive changing
room ) but we did draw the interface and explained to the consumers all available functionalities which she could use during the testing phase .
Store setting :
For our first leaning launch , we focused on the setting of the new store . One of the themes that came out more frequently during our workshops was the fact that it was quite difficult to orientate oneself in the store and you usually spent time looking for stuff . The below are several actions we took :
Increased the lighting as the old environment was a little too dark .
Each section was easily identifiable ( signs , personalized themes for each sections … )
Moved the cash desk and made it easily identifiable for consumers .
Cleared the way to make it easier for consumers to move around the shop .
Store functionalities and features :
The introduction of the “ try it and return if not happy with no charge ” policy drove a lot of sales on our internet portal but impacted the retail sales . People saw less and less the need to go to the store when they could easily receive the item at home and try it in their own time . There was truly no real added value anymore . What we needed to do was to incite consumers to come back to the stores and offer them a new experience , one they could not get by ordering online . The below are several actions we took :
Chilling space for men accompanying their wife / girlfriend with TV , comfortable couches and a PlayStation 4 . Women can now take their time .
Interactive changing rooms . No need to go out and pick another size if does n’t fit . Just scan the bar code on the screen and pic the new size . The store employee will bring you the item .
The App in the changing room will give you recommendations in terms of other clothing or accessories that could match .
Install beacons in the store that will send you offer you personalized offers on your phone
Relationship with store employees :
Employees are not just vendors anymore , they actually provide advises and guide you in a more personalized way in your shopping experience .
More friendly and relaxed atmosphere . You can ask for a coffee or a soft drink while a stylist gives you personalized tips .
Develop a holistic experience throughout the different touch points ( become a member online but feel the experience in the store ) . When you enter the store with a connected mobile devise , the store will automatically recognize your customer ID and will push the information to the vendor . You will get a truly personalized experience
Insight :
From our design launches we learned a significant amount of things . First of all , by building simple prototypes and testing them with the different shareholders we were able to get direct diversified feedback and apply the changes rapidly , it was a truly agile environment . Our results were very promising and the people reacted positively to the different changes and additions we developed . It was also very useful to see how people reacted to the different changes and see what was working , what was not working and what other features we could develop .
Approach :
As we had went through the previous phases of design thinking , the learning launch was ideal to test our assumptions and see if we were on the right track of bringing back consumers to the stores . In the future we might ask stakeholders to be part of setting - up the launch learning as we could also get feedback before testing the approach . These persons will however not participate in the learning launch in order not to conflict with the findings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge :
I am working in the strategic department of a clothing and fashion accessory company . One of our challenges today is to drive consumers back into our retail stores which saw a decrease in terms of traffic and sales due to the significantly increase of our online business . The scope of this project includes the strategic team , retail and digital marketing team .
Selection :
As we have already went through previous design thinking activities such as consumer journeys , workshops and ideation sessions we started thinking about setting up a prototype area in one of our new stores based on insights from consumers and we are ready to move to the small experiment phase where we would invite various stakeholders to test our approach and prototype . This is an important part of the design thinking process as it enables us to understand what is working , what could be improved and what should be put aside for the moment . As this is an iterative process we are planning to have several sessions , each one would improve the previous feature , based on comments from the users , and introduce new features .
Application :
We decided to set - up three leaning launch sessions to test 3 different criteria :
Store setting
Store functionalities and features
Relationship with store employees
It is important to note that we did not build all of the features to test them ( e.g. interactive changing
room ) but we did draw the interface and explained to the consumers all available functionalities which she could use during the testing phase .
Store setting :
For our first leaning launch , we focused on the setting of the new store . One of the themes that came out more frequently during our workshops was the fact that it was quite difficult to orientate oneself in the store and you usually spent time looking for stuff . The below are several actions we took :
Increased the lighting as the old environment was a little too dark .
Each section was easily identifiable ( signs , personalized themes for each sections … )
Moved the cash desk and made it easily identifiable for consumers .
Cleared the way to make it easier for consumers to move around the shop .
Store functionalities and features :
The introduction of the “ try it and return if not happy with no charge ” policy drove a lot of sales on our internet portal but impacted the retail sales . People saw less and less the need to go to the store when they could easily receive the item at home and try it in their own time . There was truly no real added value anymore . What we needed to do was to incite consumers to come back to the stores and offer them a new experience , one they could not get by ordering online . The below are several actions we took :
Chilling space for men accompanying their wife / girlfriend with TV , comfortable couches and a PlayStation 4 . Women can now take their time .
Interactive changing rooms . No need to go out and pick another size if does n’t fit . Just scan the bar code on the screen and pic the new size . The store employee will bring you the item .
The App in the changing room will give you recommendations in terms of other clothing or accessories that could match .
Install beacons in the store that will send you offer you personalized offers on your phone
Relationship with store employees :
Employees are not just vendors anymore , they actually provide advises and guide you in a more personalized way in your shopping experience .
More friendly and relaxed atmosphere . You can ask for a coffee or a soft drink while a stylist gives you personalized tips .
Develop a holistic experience throughout the different touch points ( become a member online but feel the experience in the store ) . When you enter the store with a connected mobile devise , the store will automatically recognize your customer ID and will push the information to the vendor . You will get a truly personalized experience
Insight :
From our design launches we learned a significant amount of things . First of all , by building simple prototypes and testing them with the different shareholders we were able to get direct diversified feedback and apply the changes rapidly , it was a truly agile environment . Our results were very promising and the people reacted positively to the different changes and additions we developed . It was also very useful to see how people reacted to the different changes and see what was working , what was not working and what other features we could develop .
Approach :
As we had went through the previous phases of design thinking , the learning launch was ideal to test our assumptions and see if we were on the right track of bringing back consumers to the stores . In the future we might ask stakeholders to be part of setting - up the launch learning as we could also get feedback before testing the approach . These persons will however not participate in the learning launch in order not to conflict with the findings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16556 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Brainstorming & Visualization
Challenge –
I work as a Senior Deal Maker in a large IT organization and responsible to manage and win large and strategic IT consultancy projects . Our clients are from across industries such as financial services , manufacturing , Hi tech , Public sector , energy & utilities , telecom & media etc . Every client challenge is unique and requires a customised solution to match their needs . Every challenge also requires specific understanding of the customer industry and or specific business and technology expertise . At times these experts are mobilized from across the world ( task force ) and are collocated and we create “ war room ” . One of the most important tasks for us is to have a clear and common understanding of the client issues and needs to be able to propose a fitting and winning solution . This is known as the “ what is ” phase of the design thinking process
Selection –
We use several design thinking tools in the process such as brainstorming , visualization , storytelling , learning launch , prototyping , etc . The design thinking tool that is selected for this assignment is Brainstorming & Visualization . Brainstorming sessions can be a very effective tool but to deliver on the objectives within a stipulated time requires certain amount of facilitation , moderation and management . It is also important to ensure everyone is heard and engaged through the process . The Visualization tool also if not managed properly can result in a messy board with too many and or unclear messages .
Application –
We use a combination of brainstorming & visualization technique which we call 1 , 2 , 4 principle . before we start proposing and thinking of the solution , we spend the first half of the session to creating a common understanding of the customer challenge . For this we first ask the participants to read the client requirements and make individual notes . ( the time allotted varies according to the size of the problem and opportunity ) . Then we make pairs of two and ask them to share their views and notes and come to a common understanding . Then , we make groups of 4 and ask them to discuss , share notes and gain common understanding . Finally , we ask both the teams to nominate one person who will with the help of post it notes describe the groups common understanding of the client requirements .
Insight & Approach -
We found this approach to be most effective when we must engage large groups of experts . This process ensures everyone is heard and their thought are immediately
validated or invalidated by their peers in intimate setting instead of in large forums . It also allows people to immediately test their ideas with their peers and strengthen their arguments . The design thinking tools of visualization allows the group to capture their inputs which then becomes the design principles for the solution that we propose to the client . We use different colours and size of post it notes for describing major and sub categories which also helps in mind mapping when we start writing our proposed solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Brainstorming & Visualization
Challenge –
I work as a Senior Deal Maker in a large IT organization and responsible to manage and win large and strategic IT consultancy projects . Our clients are from across industries such as financial services , manufacturing , Hi tech , Public sector , energy & utilities , telecom & media etc . Every client challenge is unique and requires a customised solution to match their needs . Every challenge also requires specific understanding of the customer industry and or specific business and technology expertise . At times these experts are mobilized from across the world ( task force ) and are collocated and we create “ war room ” . One of the most important tasks for us is to have a clear and common understanding of the client issues and needs to be able to propose a fitting and winning solution . This is known as the “ what is ” phase of the design thinking process
Selection –
We use several design thinking tools in the process such as brainstorming , visualization , storytelling , learning launch , prototyping , etc . The design thinking tool that is selected for this assignment is Brainstorming & Visualization . Brainstorming sessions can be a very effective tool but to deliver on the objectives within a stipulated time requires certain amount of facilitation , moderation and management . It is also important to ensure everyone is heard and engaged through the process . The Visualization tool also if not managed properly can result in a messy board with too many and or unclear messages .
Application –
We use a combination of brainstorming & visualization technique which we call 1 , 2 , 4 principle . before we start proposing and thinking of the solution , we spend the first half of the session to creating a common understanding of the customer challenge . For this we first ask the participants to read the client requirements and make individual notes . ( the time allotted varies according to the size of the problem and opportunity ) . Then we make pairs of two and ask them to share their views and notes and come to a common understanding . Then , we make groups of 4 and ask them to discuss , share notes and gain common understanding . Finally , we ask both the teams to nominate one person who will with the help of post it notes describe the groups common understanding of the client requirements .
Insight & Approach -
We found this approach to be most effective when we must engage large groups of experts . This process ensures everyone is heard and their thought are immediately
validated or invalidated by their peers in intimate setting instead of in large forums . It also allows people to immediately test their ideas with their peers and strengthen their arguments . The design thinking tools of visualization allows the group to capture their inputs which then becomes the design principles for the solution that we propose to the client . We use different colours and size of post it notes for describing major and sub categories which also helps in mind mapping when we start writing our proposed solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12419 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am the leader of a small IT operations and development team consisting of six members . Since we are responsible for both operations and development , it is hard to plan development steps ahead , because a lot of the time all plans change when some unexpected problems in operations need to be handled first . We use a ticket handling system and try to solve occurring problems as soon as possible . Nevertheless , we all feel the need for more reliable planning , since it is frustrating and disencouraging when software development does not seem to happen at all ; and for most of the team members , that is the fun part of their work , while operations is more of a responsibility .
Selection :
Since we already put a lot of thought into that problem , but did not have a great idea how to solve it , I wanted to try the Learning Launch approach . In a learning launch ( see https://ideas.darden.virginia.edu/the-learning-launch-how-to-grow-your-business-with-the- scientific - method for a short summary oft he method ) , a fast and cheap implementation of one or more experiments or prototypes is used to test an idea or an assumption . The key idea is to learn and reshape the experiment or prototype based on the results until it fits . In contrast to a lot of discussion we already had , this sounded like a promising approach where all team members could try and afterwards rate different solutions and find out what works and what does not .
Application :
Since the team is already small , it did not make much sense to test only with a smaller number of team members . The goal was to gather different ideas how to organize our daily and weekly work to make sure that there is enough time for software development . We soon agreed that in general two days per week for each team member would be great . We came up with three different approaches :
- 2 fixed programming days : we reserve two days a week ( we chose Tuesday and Thursday ) for programming work only ; only truly critical tickets would be handled , everything else should be postponed to the next day
- Fixed programming time each day : we reserve three hours per day ( 10:00 – 13.00 ) for programming work only .
- 2 programming days for everyone , but distributed over the week , so that at least 2 team members handle incoming tickets .
We tested these three approaches , each for one week .
Insight :
The Learning Launch approach was really effective in trying the different ideas . Due to the short duration of a week per test , everybody was really motivated to try it and to stick to the rules .
During the process , it became clear that we needed a better management of organizing incoming tickets . A lot of time was spent with the selection and agreement on who , how and when handled and solved a ticket .
Although the three - hours - per - day was somehow the easiest to stick to , most team members felt that the time slot was too short to really get something done . The idea of 2 - fixed - programming - days showed the great team spirit that occurs when all team members work together . Nevertheless , it was difficult to observe the rules of “ only programming ” , especially with external meetings and other interruptions . The last approach was a bit difficult to implement , since certain team members working on the same project should be able to work together , but it worked surprisingly well . All
team members reported , that it made a big difference that they did not have to monitor tickets and felt really free to do their work .
In the end , we implemented a forth version : one fixed programming day ( where only one team member has to monitor the tickets ) and the rest of the week the programming and ticket handling days are distributed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am the leader of a small IT operations and development team consisting of six members . Since we are responsible for both operations and development , it is hard to plan development steps ahead , because a lot of the time all plans change when some unexpected problems in operations need to be handled first . We use a ticket handling system and try to solve occurring problems as soon as possible . Nevertheless , we all feel the need for more reliable planning , since it is frustrating and disencouraging when software development does not seem to happen at all ; and for most of the team members , that is the fun part of their work , while operations is more of a responsibility .
Selection :
Since we already put a lot of thought into that problem , but did not have a great idea how to solve it , I wanted to try the Learning Launch approach . In a learning launch ( see https://ideas.darden.virginia.edu/the-learning-launch-how-to-grow-your-business-with-the- scientific - method for a short summary oft he method ) , a fast and cheap implementation of one or more experiments or prototypes is used to test an idea or an assumption . The key idea is to learn and reshape the experiment or prototype based on the results until it fits . In contrast to a lot of discussion we already had , this sounded like a promising approach where all team members could try and afterwards rate different solutions and find out what works and what does not .
Application :
Since the team is already small , it did not make much sense to test only with a smaller number of team members . The goal was to gather different ideas how to organize our daily and weekly work to make sure that there is enough time for software development . We soon agreed that in general two days per week for each team member would be great . We came up with three different approaches :
- 2 fixed programming days : we reserve two days a week ( we chose Tuesday and Thursday ) for programming work only ; only truly critical tickets would be handled , everything else should be postponed to the next day
- Fixed programming time each day : we reserve three hours per day ( 10:00 – 13.00 ) for programming work only .
- 2 programming days for everyone , but distributed over the week , so that at least 2 team members handle incoming tickets .
We tested these three approaches , each for one week .
Insight :
The Learning Launch approach was really effective in trying the different ideas . Due to the short duration of a week per test , everybody was really motivated to try it and to stick to the rules .
During the process , it became clear that we needed a better management of organizing incoming tickets . A lot of time was spent with the selection and agreement on who , how and when handled and solved a ticket .
Although the three - hours - per - day was somehow the easiest to stick to , most team members felt that the time slot was too short to really get something done . The idea of 2 - fixed - programming - days showed the great team spirit that occurs when all team members work together . Nevertheless , it was difficult to observe the rules of “ only programming ” , especially with external meetings and other interruptions . The last approach was a bit difficult to implement , since certain team members working on the same project should be able to work together , but it worked surprisingly well . All
team members reported , that it made a big difference that they did not have to monitor tickets and felt really free to do their work .
In the end , we implemented a forth version : one fixed programming day ( where only one team member has to monitor the tickets ) and the rest of the week the programming and ticket handling days are distributed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13349 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I work in a business school in Europe and I am the manager of an annual event that consists in awarding Chinese business people that through the internationalization of their companies have contributed to the economic and social development not only of their country , but of the world .
This award is the counterparty of an award of the Chinese government the “ Friendship Award ” that is granted to those foreigners that have contributed to China ’s development . The Friendship Award was granted to one of the most important professors of the business school I work in . This professor felt very grateful for the honor he received and thought of doing something in return . That ’s how the idea of the event I manage came up .
Most probably China will be one of the first countries in getting past the Coronavirus crisis . Also , in a few years China could be the first economy in the world . So , I believe this event has a lot of potential that can be developed : more Chinese companies will establish in Europe and , as a business school , we have a lot to offer to them . We need to attract these companies and this event is a good resource : it usually has a lot of media coverage ( the Queen of our country presides the ceremony ) and contributes to the image of prestige and quality of our school .
I would like to create a “ China Forum ” addressed to Chinese companies established in Spain that could be celebrated the same as the award granting event , with conferences and networking activities in order to attract these companies to our school . This “ China Forum ” could also have a continuity though the year with some other small events , both online and face - to - face .
Selection :
After studying the evolution of Chinese investments in our country , contacting several organizations related to China and a lot of brainstorming , we selected the learning launch tool , to make a pilot of the “ China forum ” after the event awarding ceremony .
Application :
The award granting ceremony would take place in the morning . We planned to have the “ China Forum ” in the afternoon .
We believed that contacts and networking were key to the success of these initiative . So , we established contacts with :
- The Chinese Embassy in our country .
- Chinese Chambers of Commerce in our country .
- Relevant Chinese companies established in our country .
- Business associations related to China .
- Scientific organizations focused on Chinese economy , society and culture .
We also invited the CEOs of some Chinese companies as speakers .
We also had some cross - divisional meetings with staff of our school in order to discuss which would be the needs of these Chinese companies that will eventually come to our country and which should be our offer to them . We draw some insights , but we concluded that the most important thing was to network and interact with them , using this first “ China forum ” to get an overview of this new client .
Insight :
The first “ China Forum ” was a good experience . Compared with the award granting event , it had a smaller audience and less media coverage , but it was well - attended and the participants gave good feedback .
We observed that Chinese business people tend to be more “ shy ” than Europeans and so the networking was not as fluid as we expected . Language was also a barrier : although many of them understood our language , they were not fluid orally , and this was an obstacle for communication . We had simultaneous translation during the conferences , but during coffee breaks it was difficult to establish conversations .
During the Q&A , we observed that many people talked about the different ways of approaching business and the degree of commitment in partnerships with European companies .
Approach :
I believe that this pilot of the “ China Forum ” was a good experience . The main conclusions we had were :
- We should interact more with Chinese associations and organizations in our country . We need to continue getting to know them and let them know us . We should establish academic collaborations and partnerships with companies .
- Language is important . We need to have more Chinese speaking staff .
- For the next edition , we should contact earlier the companies and organizations that we want to invite , and also expand the contacts to European companies that want to establish a base in China .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I work in a business school in Europe and I am the manager of an annual event that consists in awarding Chinese business people that through the internationalization of their companies have contributed to the economic and social development not only of their country , but of the world .
This award is the counterparty of an award of the Chinese government the “ Friendship Award ” that is granted to those foreigners that have contributed to China ’s development . The Friendship Award was granted to one of the most important professors of the business school I work in . This professor felt very grateful for the honor he received and thought of doing something in return . That ’s how the idea of the event I manage came up .
Most probably China will be one of the first countries in getting past the Coronavirus crisis . Also , in a few years China could be the first economy in the world . So , I believe this event has a lot of potential that can be developed : more Chinese companies will establish in Europe and , as a business school , we have a lot to offer to them . We need to attract these companies and this event is a good resource : it usually has a lot of media coverage ( the Queen of our country presides the ceremony ) and contributes to the image of prestige and quality of our school .
I would like to create a “ China Forum ” addressed to Chinese companies established in Spain that could be celebrated the same as the award granting event , with conferences and networking activities in order to attract these companies to our school . This “ China Forum ” could also have a continuity though the year with some other small events , both online and face - to - face .
Selection :
After studying the evolution of Chinese investments in our country , contacting several organizations related to China and a lot of brainstorming , we selected the learning launch tool , to make a pilot of the “ China forum ” after the event awarding ceremony .
Application :
The award granting ceremony would take place in the morning . We planned to have the “ China Forum ” in the afternoon .
We believed that contacts and networking were key to the success of these initiative . So , we established contacts with :
- The Chinese Embassy in our country .
- Chinese Chambers of Commerce in our country .
- Relevant Chinese companies established in our country .
- Business associations related to China .
- Scientific organizations focused on Chinese economy , society and culture .
We also invited the CEOs of some Chinese companies as speakers .
We also had some cross - divisional meetings with staff of our school in order to discuss which would be the needs of these Chinese companies that will eventually come to our country and which should be our offer to them . We draw some insights , but we concluded that the most important thing was to network and interact with them , using this first “ China forum ” to get an overview of this new client .
Insight :
The first “ China Forum ” was a good experience . Compared with the award granting event , it had a smaller audience and less media coverage , but it was well - attended and the participants gave good feedback .
We observed that Chinese business people tend to be more “ shy ” than Europeans and so the networking was not as fluid as we expected . Language was also a barrier : although many of them understood our language , they were not fluid orally , and this was an obstacle for communication . We had simultaneous translation during the conferences , but during coffee breaks it was difficult to establish conversations .
During the Q&A , we observed that many people talked about the different ways of approaching business and the degree of commitment in partnerships with European companies .
Approach :
I believe that this pilot of the “ China Forum ” was a good experience . The main conclusions we had were :
- We should interact more with Chinese associations and organizations in our country . We need to continue getting to know them and let them know us . We should establish academic collaborations and partnerships with companies .
- Language is important . We need to have more Chinese speaking staff .
- For the next edition , we should contact earlier the companies and organizations that we want to invite , and also expand the contacts to European companies that want to establish a base in China .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15236 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am lead of solution consultant in Europe of my organization ’s Solutions Consulting department . Our challenge is :
• to improve our time to market of our services and optimize the cost of development .
• to have a quick win with our services
• to be more agile and flexible of our capacity to help the customer on their digital transformation journey .
• to accelerate our capacity for innovation
• to be more customer centric and not technology centric
We are a big organization are using several complex and rigid validation processes . All new project or development will take in minimum a year . It will take an important resource in terms of headcounts and finance . So , the return of investment ’s cycle is too long , and our services will not fit to the customer ’s need on time .
Selection
Due to the fast evolution of technology today , it has a lot of unknow and uncertainty of the future evolution . We think that to plan our development using traditional linear analytic methodology is not anymore , the good and efficient approach .
We ‘ re convinced that the learning launch is an experiment approach to quickly test an idea and prototype . With this we will be more agile and flexible to adapt and adjust our services development faster based on the customer need without the strong dependency to the fast evolution of the technology ( Cloud , digital workplace , modern communications , hybrid workplace , et . ) .
Application & Insight
We reorganize our consulting department in small team par practice ( UC , CX , Security , IoT , Infrastructure , etc . ) using horizontal governance . With this new structure of project team , we extend our repertoire of skill and opinion .
We reinforce our presence and participation with sales on the customer workshop to listen their concern , pain , or requirement instead to bring our services catalogs to them . With this new approach , we gain more and more the customer intimacy , empathy , and trust . So , we immerge to the customer data .
Based on all customer concerns , requirements , etc . we brainstorm between our different consulting practice to generate ideas to build the end - to - end value proposition that is tailored to the customer need . With some appropriate assumptions we could quickly create some scope of works for each practice that we could start to build simple and fast prototypes , Proof of concept to propose to the customer in very short delay ( 1 - 2 months ) that we could validate if our assumptions are on the right direction or not .
As we are using the micro - services development model , it gives us more agility , flexibility , and independency between services to adjust and modify our services development of work in case that we think that our assumption is not correct . From the finance point of view , it is easier for us to justify and modify the budget based on the quick result of our experiments .
Approach
We got a positive result to bring some resolution to our challenges with the learning launch tool . So , we will integrate this tool as part of our consulting methodology and also bring another tools from Design Thinking as Mind Mapping to be proactive to the customer needs and visualization tool to have a view end - to - end of our value proposition portfolio . To have some use case to demonstration our capacities , to keep the history of our progress ( fails , success ) , we think to introduce also the Storytelling tools in our consulting methodology .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am lead of solution consultant in Europe of my organization ’s Solutions Consulting department . Our challenge is :
• to improve our time to market of our services and optimize the cost of development .
• to have a quick win with our services
• to be more agile and flexible of our capacity to help the customer on their digital transformation journey .
• to accelerate our capacity for innovation
• to be more customer centric and not technology centric
We are a big organization are using several complex and rigid validation processes . All new project or development will take in minimum a year . It will take an important resource in terms of headcounts and finance . So , the return of investment ’s cycle is too long , and our services will not fit to the customer ’s need on time .
Selection
Due to the fast evolution of technology today , it has a lot of unknow and uncertainty of the future evolution . We think that to plan our development using traditional linear analytic methodology is not anymore , the good and efficient approach .
We ‘ re convinced that the learning launch is an experiment approach to quickly test an idea and prototype . With this we will be more agile and flexible to adapt and adjust our services development faster based on the customer need without the strong dependency to the fast evolution of the technology ( Cloud , digital workplace , modern communications , hybrid workplace , et . ) .
Application & Insight
We reorganize our consulting department in small team par practice ( UC , CX , Security , IoT , Infrastructure , etc . ) using horizontal governance . With this new structure of project team , we extend our repertoire of skill and opinion .
We reinforce our presence and participation with sales on the customer workshop to listen their concern , pain , or requirement instead to bring our services catalogs to them . With this new approach , we gain more and more the customer intimacy , empathy , and trust . So , we immerge to the customer data .
Based on all customer concerns , requirements , etc . we brainstorm between our different consulting practice to generate ideas to build the end - to - end value proposition that is tailored to the customer need . With some appropriate assumptions we could quickly create some scope of works for each practice that we could start to build simple and fast prototypes , Proof of concept to propose to the customer in very short delay ( 1 - 2 months ) that we could validate if our assumptions are on the right direction or not .
As we are using the micro - services development model , it gives us more agility , flexibility , and independency between services to adjust and modify our services development of work in case that we think that our assumption is not correct . From the finance point of view , it is easier for us to justify and modify the budget based on the quick result of our experiments .
Approach
We got a positive result to bring some resolution to our challenges with the learning launch tool . So , we will integrate this tool as part of our consulting methodology and also bring another tools from Design Thinking as Mind Mapping to be proactive to the customer needs and visualization tool to have a view end - to - end of our value proposition portfolio . To have some use case to demonstration our capacities , to keep the history of our progress ( fails , success ) , we think to introduce also the Storytelling tools in our consulting methodology .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18994 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflections on the Visualization Technique
Challenge & Selection
I have been using the technique of visualization or visual thinking for a long time . This
technique helps a larger group of people working together to understand the nature of problem
in a much impactful and less ambiguous manner . It leaves people working together with no
scope for interpretation and hence there is uniformity in understanding the problem . Problem
is understood by everybody working on the solution in the same way it must be understood .
What I mean to say is that there is uniformity in terms of understanding the problem .
I work in the area of learning and development and leadership in my organization . In my role
I need to design learning programs and journeys for the employees of the organization . The
learning experience is a critical part of the entire design process . Learning program design or
the instructional design as we call it goes through multiple iterations . There are multiple steps
involved in designing or learning program like analysing the problem designing developing
implementation and evaluation I use visualization technique during analysing the program to
suggest a learning intervention , designing the program and development steps .
Application
In my work while designing a learning program I need to interact with a lot of with multiple
stakeholders . My stakeholders include learners , talent managers , instructors and business &
HR leaders . At the analysis step when we are deciding or working on to understand the
problem and what kind of learning intervention is required to solve that problem , we use a lot
of visual techniques to understand no problem .
We use strawman graphic to draw on the board . We ask the line managers and HR leaders
to make us understand their problems true pictures . I also ask all the stakeholders to draw
their understanding about the problem on a piece of paper . this ensures that everybody is on
the same page as far as understanding the problem is concerned . Here it is important for all
the stakeholders to understand that we do not expect them to be an artist as far as drawing a
picture is concerned . More importantly the instruction to the stakeholders is to draw as vividly
as elaborately as they can and not worry about how good the picture is looking . They use
multiple material to give shape & size and pictorial representation to their ideas and thoughts .
Other forms of pictorial representation are flow chart , organogram and simple diagram . We
use flip charts , markers , sticky notes and whiteboard for this activity .
Similarly , during the design and development step , we use visualization technique to
generate , discuss and evaluate ideas and solutions .
Insights and Approach
While doing this exercise it is important know that the main purpose of bringing all the
stakeholders together is not to make pictures but to generate and discuss ideas . What I feel
is that we get carried away in the process of pictorial representation of ideas and the focus
shifts from generating ideas to representing ideas . This is not right . When we do a
brainstorming or idea generation , I ensure that the focus is on generating ideas and
communicating those idea impactfully through pictorial representation .
I also use this technique slightly differently at times . I ask the participants or the stakeholders
to paraphrase the ideas I want to communicate through pictorial representation of their
understanding .
My approach to our visualization technique has always been to consider a picture of an idea
as the theme for discussion . The graphic or the picture must be very dynamic in nature so
that it keeps on evolving and modifying itself with the maturity of tideas and thoughts within
the group . the process of feedback through validation important from the participants is
extremely important .
I have realised the importance and power of visualization techniques . I will surely use
visualization to discuss ideas another part of any design thinking approach to problem solving .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflections on the Visualization Technique
Challenge & Selection
I have been using the technique of visualization or visual thinking for a long time . This
technique helps a larger group of people working together to understand the nature of problem
in a much impactful and less ambiguous manner . It leaves people working together with no
scope for interpretation and hence there is uniformity in understanding the problem . Problem
is understood by everybody working on the solution in the same way it must be understood .
What I mean to say is that there is uniformity in terms of understanding the problem .
I work in the area of learning and development and leadership in my organization . In my role
I need to design learning programs and journeys for the employees of the organization . The
learning experience is a critical part of the entire design process . Learning program design or
the instructional design as we call it goes through multiple iterations . There are multiple steps
involved in designing or learning program like analysing the problem designing developing
implementation and evaluation I use visualization technique during analysing the program to
suggest a learning intervention , designing the program and development steps .
Application
In my work while designing a learning program I need to interact with a lot of with multiple
stakeholders . My stakeholders include learners , talent managers , instructors and business &
HR leaders . At the analysis step when we are deciding or working on to understand the
problem and what kind of learning intervention is required to solve that problem , we use a lot
of visual techniques to understand no problem .
We use strawman graphic to draw on the board . We ask the line managers and HR leaders
to make us understand their problems true pictures . I also ask all the stakeholders to draw
their understanding about the problem on a piece of paper . this ensures that everybody is on
the same page as far as understanding the problem is concerned . Here it is important for all
the stakeholders to understand that we do not expect them to be an artist as far as drawing a
picture is concerned . More importantly the instruction to the stakeholders is to draw as vividly
as elaborately as they can and not worry about how good the picture is looking . They use
multiple material to give shape & size and pictorial representation to their ideas and thoughts .
Other forms of pictorial representation are flow chart , organogram and simple diagram . We
use flip charts , markers , sticky notes and whiteboard for this activity .
Similarly , during the design and development step , we use visualization technique to
generate , discuss and evaluate ideas and solutions .
Insights and Approach
While doing this exercise it is important know that the main purpose of bringing all the
stakeholders together is not to make pictures but to generate and discuss ideas . What I feel
is that we get carried away in the process of pictorial representation of ideas and the focus
shifts from generating ideas to representing ideas . This is not right . When we do a
brainstorming or idea generation , I ensure that the focus is on generating ideas and
communicating those idea impactfully through pictorial representation .
I also use this technique slightly differently at times . I ask the participants or the stakeholders
to paraphrase the ideas I want to communicate through pictorial representation of their
understanding .
My approach to our visualization technique has always been to consider a picture of an idea
as the theme for discussion . The graphic or the picture must be very dynamic in nature so
that it keeps on evolving and modifying itself with the maturity of tideas and thoughts within
the group . the process of feedback through validation important from the participants is
extremely important .
I have realised the importance and power of visualization techniques . I will surely use
visualization to discuss ideas another part of any design thinking approach to problem solving .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10099 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A Wasted Story ..... The Challenge I want to start by reflecting that many of the choices I have made on my projects in the past have unwittingly involved the use of design thinking tools . This one example below outlines a project I worked on a few years ago and serves as a wonderful reflection on what more could have been achieved with the design thinking knowledge I now have . So the story starts here ... I was contracted to assist in the development of a community based program to reduce the production of waste by local residents . The program was intended to target behaviours with the aim being to result in a reduction of the communities overall reliance on non renewable resources . My role was to interact with the community and client to design some parameters around what the program could incorporate and how it might operate . Without any knowledge of design thinking , I commenced tackling this wicked problem by reframing the question as to how might we encourage residents to reduce their consumption of non renewable resources through a community based program . The certainties I had around this project from the outset were ( amongst others ):
1 . I had at hand a group of experts in the waste , water management , and climate change fields that
were prepared to offer their time to the project .
2 . I had great knowledge about the community ( including through surveys , existing forums and
established community groups ) .
3 . There was virtually no budget for engaging any other stakeholders
With this knowledge and known constraints a critical challenge was how best to engage with the community . For this , I employed the use of storytelling to garner interest in the project , develop design criteria and generate ideas . Tool Selection & Application According to Daniel Pink " Story is just as integral to the human experience as design ... Stories amuse ; facts illuminate . Stories divert ; facts reveal . Stories are for cover ; facts are for real ... "1 . Storytelling can be used as a design research tool and for different purposes throughout a project . I chose to use the power of storytelling for this project in essence because I had access to some amazing experts who wanted to share their industry experiences with the customers . I also knew that I had to find a way to get people interested in the project at the offset . Without customer input , the program would never get traction . I was cognisant of the fact that storytelling has a role to play in creating empathy for the new future . I had to bring the customers along that journey and ... I knew that storytelling could be done with minimal cost . So we kick started the process by staging a sequence of events that occurred looked something like this :
For a period of 2 weeks , the various experts were situated in public locations around the community at busy times to interact with the community . They were encouraged to talk non - technically about their real life experiences in the field , the things they had witnessed both positive and negative . They were provided with project cards that directed people to the project website and invited them to the “ meet the expert ” evening .
A “ meet the expert ” evening was organised where the community were invited to hear about the topics that interested them and were given the opportunity to provide feedback on ; what criteria
1 Pink , Daniel H. A Whole New Mind : Why Right - brainers Will Rule the Future . New York , N.Y. : Riverhead , 2006 .
were important to them for developing a community waste program , and what it needed to incorporate .
We then created a platform on the client ’s website that provided a lot of baseline data about consumptive behaviours and the impact on the environment and society , but also provided graphically depictions of what life with less consumption might look like .
We hosted community stories on the site looking at local individuals and groups who had already started tackling this wicked problem in their own way .
We established a community forum and advisory group for talking about the complexities and barriers of doing things differently and held a conversation about what the possibilities might be
There were elements of the use of storytelling throughout this phase of the project that were successful . The use of experts and community members who were able to tell their real life stories helped to inspire involvement of other community members . Visual representations to help support the raw data and facts on the client ’s website were creative tools that supported engagement . However the website did not attract the volume of traffic anticipated . Insight & Approach I think what surprised me more than anything was the communities desire to be involved . I had expected turnout for the events and forums , but not to the extent we saw . The major insight for me was this : that we got to know the audience ( our community ) better through the storytelling approach . I had intended the storytelling to engage but in fact it did so much more . As the community got more comfortable along the journey they we were more prepared to offer up their personal experiences , involve themselves in conversations and importantly invest in the outcome . In essence what the story telling did was inspire people to act . Although storytelling was invaluable in this process , in hindsight I can see that the application of storytelling could have been used more broadly throughout the entire design process . Certainly using some of the community member ’s stories in a more proactive way , rather only on the website , would have been useful . The use of storyboards on the web based platform could also have provided another visual cue for the community to engage . I also think the storytelling could have be better utilised at the beginning of the process to inform the definition of the problem . The community were not involved in this process ; the client had already determined from the outset what the problem was . Had the community been involved in the formulation of the problem perhaps a common understanding would have been established upfront and paved the way for a more constructive outcome . One lost opportunity and a major learning for me was in relation to the expert evening . Whilst it was useful in terms of garnering support for the project , the evening could have been extended to incorporate visualisation and mind mapping exercises . This would have further refined the design criteria and perhaps led to some more innovative ideas for program development . I think we got part of the first stage of the project right , we did a great job on the storytelling , we knew the audience , we had a clear sequence of events and people wanted to get involved . I just feel that if we had employed some of those additional tools in the design thinking toolkit , then who knows what magic we may have arrived at . For those who may be curious this is how this story finishes ...... The community forum and advisory group lead the development of the final design criteria for the waste program . They selected a safe “ tried and tested ” program that other local communities had already implemented . The selected program was trialled it for 8 weeks , it ran for a further two years and has since been shelved .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A Wasted Story ..... The Challenge I want to start by reflecting that many of the choices I have made on my projects in the past have unwittingly involved the use of design thinking tools . This one example below outlines a project I worked on a few years ago and serves as a wonderful reflection on what more could have been achieved with the design thinking knowledge I now have . So the story starts here ... I was contracted to assist in the development of a community based program to reduce the production of waste by local residents . The program was intended to target behaviours with the aim being to result in a reduction of the communities overall reliance on non renewable resources . My role was to interact with the community and client to design some parameters around what the program could incorporate and how it might operate . Without any knowledge of design thinking , I commenced tackling this wicked problem by reframing the question as to how might we encourage residents to reduce their consumption of non renewable resources through a community based program . The certainties I had around this project from the outset were ( amongst others ):
1 . I had at hand a group of experts in the waste , water management , and climate change fields that
were prepared to offer their time to the project .
2 . I had great knowledge about the community ( including through surveys , existing forums and
established community groups ) .
3 . There was virtually no budget for engaging any other stakeholders
With this knowledge and known constraints a critical challenge was how best to engage with the community . For this , I employed the use of storytelling to garner interest in the project , develop design criteria and generate ideas . Tool Selection & Application According to Daniel Pink " Story is just as integral to the human experience as design ... Stories amuse ; facts illuminate . Stories divert ; facts reveal . Stories are for cover ; facts are for real ... "1 . Storytelling can be used as a design research tool and for different purposes throughout a project . I chose to use the power of storytelling for this project in essence because I had access to some amazing experts who wanted to share their industry experiences with the customers . I also knew that I had to find a way to get people interested in the project at the offset . Without customer input , the program would never get traction . I was cognisant of the fact that storytelling has a role to play in creating empathy for the new future . I had to bring the customers along that journey and ... I knew that storytelling could be done with minimal cost . So we kick started the process by staging a sequence of events that occurred looked something like this :
For a period of 2 weeks , the various experts were situated in public locations around the community at busy times to interact with the community . They were encouraged to talk non - technically about their real life experiences in the field , the things they had witnessed both positive and negative . They were provided with project cards that directed people to the project website and invited them to the “ meet the expert ” evening .
A “ meet the expert ” evening was organised where the community were invited to hear about the topics that interested them and were given the opportunity to provide feedback on ; what criteria
1 Pink , Daniel H. A Whole New Mind : Why Right - brainers Will Rule the Future . New York , N.Y. : Riverhead , 2006 .
were important to them for developing a community waste program , and what it needed to incorporate .
We then created a platform on the client ’s website that provided a lot of baseline data about consumptive behaviours and the impact on the environment and society , but also provided graphically depictions of what life with less consumption might look like .
We hosted community stories on the site looking at local individuals and groups who had already started tackling this wicked problem in their own way .
We established a community forum and advisory group for talking about the complexities and barriers of doing things differently and held a conversation about what the possibilities might be
There were elements of the use of storytelling throughout this phase of the project that were successful . The use of experts and community members who were able to tell their real life stories helped to inspire involvement of other community members . Visual representations to help support the raw data and facts on the client ’s website were creative tools that supported engagement . However the website did not attract the volume of traffic anticipated . Insight & Approach I think what surprised me more than anything was the communities desire to be involved . I had expected turnout for the events and forums , but not to the extent we saw . The major insight for me was this : that we got to know the audience ( our community ) better through the storytelling approach . I had intended the storytelling to engage but in fact it did so much more . As the community got more comfortable along the journey they we were more prepared to offer up their personal experiences , involve themselves in conversations and importantly invest in the outcome . In essence what the story telling did was inspire people to act . Although storytelling was invaluable in this process , in hindsight I can see that the application of storytelling could have been used more broadly throughout the entire design process . Certainly using some of the community member ’s stories in a more proactive way , rather only on the website , would have been useful . The use of storyboards on the web based platform could also have provided another visual cue for the community to engage . I also think the storytelling could have be better utilised at the beginning of the process to inform the definition of the problem . The community were not involved in this process ; the client had already determined from the outset what the problem was . Had the community been involved in the formulation of the problem perhaps a common understanding would have been established upfront and paved the way for a more constructive outcome . One lost opportunity and a major learning for me was in relation to the expert evening . Whilst it was useful in terms of garnering support for the project , the evening could have been extended to incorporate visualisation and mind mapping exercises . This would have further refined the design criteria and perhaps led to some more innovative ideas for program development . I think we got part of the first stage of the project right , we did a great job on the storytelling , we knew the audience , we had a clear sequence of events and people wanted to get involved . I just feel that if we had employed some of those additional tools in the design thinking toolkit , then who knows what magic we may have arrived at . For those who may be curious this is how this story finishes ...... The community forum and advisory group lead the development of the final design criteria for the waste program . They selected a safe “ tried and tested ” program that other local communities had already implemented . The selected program was trialled it for 8 weeks , it ran for a further two years and has since been shelved .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19845 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | PEER - GRADED ASSIGNMENT : REFLECTION
DESIGN THINKING FOR INNOVATION . BY : Shailesh Jain
1 . Challenge :
I am the general manager of a Music Record Label in Colombia . Our company has one of the largest independent music catalogs in Latin America . Technological and cultural changes have made people consume music digitally through mobile applications such as Spotify , Deezer , Apple Music , etc . The sale of physical formats such as vinyl records and compact discs has fallen to almost nothing . However , there is a musical product that we want to keep as tangible , it is the " 14 Dancing Cannon shots " . This is a compilation of the best musical themes during the year . This music compilation is highly expected in the December season because they represent the arrival of the end of the year holidays . The challenge then is : Can the product be released in a different physical format from CDs and vinyl records and at the same time incorporating a technological development that also induces consumption on digital music platforms ?
2 . Selection :
The chosen tool was Visualization . Since it was about making a creative proposal of a musical format different from the traditional ones , it was important for the communication that there be a non - verbal description of what the people involved in the process wanted to express . As Lorena Hidalgo explains in the video . it tries to awaken parts of our mind in which We relate the images with our ideas , the creative part and artistic talent to improve , not only the generation of new own perspectives , but also facilitate communication with peers . So this was a requirement communicated to all project participants .
3 . Application :
In order to generate a more effective integration between the different departments of the company , an integration that has been affected by working at home due to the COVID 19 epidemic , several work teams were made in order to make a proposal . . For this , a methodology based on the PAGES tool ( Acronym for Parts , Actions , Goals , Events and Self Concept ) was proposed . This methodology is well described in the course . In order for everyone to know this tool , I gave them an introductory lecture and gave them examples of how to use it . The departments that participated were : Marketing Department , Artistic Department , Sales Department , Children 's content department , IT and technology department . They were given a week to think and use visualization resources in order to present the proposal . After all the teams presented their ideas , each of them chose a representative . With these representatives , a " super team " was created in order to take the best of each of the proposals and make a final proposal , which would be presented for adjustments to all the participants jointly .
4 . Insight :
The results were surprising , even though each department inevitably biased its concepts according to their expertise , at the end an idea was reached in which everyone felt represented . The fact of presenting the proposal graphically led each team to look for ways to communicate , either by extracting images from the Internet , some with freehand drawings , etc . that allowed a better communication that could be assimilated by people of different types of knowledge . Since the challenge consisted in thinking “ out of the box ” there was a lot of freedom and risk in the approaches , some of them quite “ flown ” Managers always have a certain prevention in giving too much participation , because sometimes actions and processes must be carried out with some rigidity to fulfill the mission entrusted by the shareholders who own the company . From this “ democratic ” exercise there was a feeling of empowerment and greater belonging on the part of the employees . Furthermore , the contribution from different areas was effectively reflected in the richness of the result . To illustrate a bit the result of the exercise , I attach these images that represent the resulting proposal and that was developed in the final session .
5 . Approach :
For certain projects that involve innovation and creativity , it is important that each person in key departments of the company get involved with the ideas because , from their own perspectives , there are aspects that must be considered and that give more security in the success of a project . Since we are a small company in number of employees , practically all of them were involved in the exercise and this led to continued interest in the development of this product , which by the way , is not finished yet . It is expected that it is released in October 2021 . In future developments there will be a more participatory and “ democratic ” approach to obtain this type of unexpected but innovative results .
| EMAIL:
ID_NUM:
NAME_STUDENT: Shailesh Jain
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: PEER - GRADED ASSIGNMENT : REFLECTION
DESIGN THINKING FOR INNOVATION . BY : Shailesh Jain
1 . Challenge :
I am the general manager of a Music Record Label in Colombia . Our company has one of the largest independent music catalogs in Latin America . Technological and cultural changes have made people consume music digitally through mobile applications such as Spotify , Deezer , Apple Music , etc . The sale of physical formats such as vinyl records and compact discs has fallen to almost nothing . However , there is a musical product that we want to keep as tangible , it is the " 14 Dancing Cannon shots " . This is a compilation of the best musical themes during the year . This music compilation is highly expected in the December season because they represent the arrival of the end of the year holidays . The challenge then is : Can the product be released in a different physical format from CDs and vinyl records and at the same time incorporating a technological development that also induces consumption on digital music platforms ?
2 . Selection :
The chosen tool was Visualization . Since it was about making a creative proposal of a musical format different from the traditional ones , it was important for the communication that there be a non - verbal description of what the people involved in the process wanted to express . As Lorena Hidalgo explains in the video . it tries to awaken parts of our mind in which We relate the images with our ideas , the creative part and artistic talent to improve , not only the generation of new own perspectives , but also facilitate communication with peers . So this was a requirement communicated to all project participants .
3 . Application :
In order to generate a more effective integration between the different departments of the company , an integration that has been affected by working at home due to the COVID 19 epidemic , several work teams were made in order to make a proposal . . For this , a methodology based on the PAGES tool ( Acronym for Parts , Actions , Goals , Events and Self Concept ) was proposed . This methodology is well described in the course . In order for everyone to know this tool , I gave them an introductory lecture and gave them examples of how to use it . The departments that participated were : Marketing Department , Artistic Department , Sales Department , Children 's content department , IT and technology department . They were given a week to think and use visualization resources in order to present the proposal . After all the teams presented their ideas , each of them chose a representative . With these representatives , a " super team " was created in order to take the best of each of the proposals and make a final proposal , which would be presented for adjustments to all the participants jointly .
4 . Insight :
The results were surprising , even though each department inevitably biased its concepts according to their expertise , at the end an idea was reached in which everyone felt represented . The fact of presenting the proposal graphically led each team to look for ways to communicate , either by extracting images from the Internet , some with freehand drawings , etc . that allowed a better communication that could be assimilated by people of different types of knowledge . Since the challenge consisted in thinking “ out of the box ” there was a lot of freedom and risk in the approaches , some of them quite “ flown ” Managers always have a certain prevention in giving too much participation , because sometimes actions and processes must be carried out with some rigidity to fulfill the mission entrusted by the shareholders who own the company . From this “ democratic ” exercise there was a feeling of empowerment and greater belonging on the part of the employees . Furthermore , the contribution from different areas was effectively reflected in the richness of the result . To illustrate a bit the result of the exercise , I attach these images that represent the resulting proposal and that was developed in the final session .
5 . Approach :
For certain projects that involve innovation and creativity , it is important that each person in key departments of the company get involved with the ideas because , from their own perspectives , there are aspects that must be considered and that give more security in the success of a project . Since we are a small company in number of employees , practically all of them were involved in the exercise and this led to continued interest in the development of this product , which by the way , is not finished yet . It is expected that it is released in October 2021 . In future developments there will be a more participatory and “ democratic ” approach to obtain this type of unexpected but innovative results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Shailesh Jain"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1810 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge –
I am a business development executive for a building materials trading company based in Dubai and the task assigned to me was to market the wholesale of a new range of low - priced building material products . The traditional way to do so is through hiring outdoor sales executives . Due to budget limitations set by the company as the products had very low margins hiring new sales personnel was not feasible . The company had planned on targeting to the mass market through lowest pricing strategy , hence price of products was regarded as the primary selling factor , just the customers needed to get aware of the range of low - priced products available with us . Another challenge was that the marketing initiative had to kick off as soon as possible as the products were going to arrive in the company ’s warehouse within a month ’s time and by selling quickly we would decrease inventory holding cost and aid in increasing inventory turnover .
Selection – The learning launch tool was the selection of our choice as it is the best way to run quick tests to know about the validity of our key assumptions . Moreover , the results of the test as confirming or disconfirming data would provide us with complete clarity on which areas to continue development .
Application –
For our first learning launch our center of attention was on online marketing through web development of an E - commerce platform which displayed all product information , pictures , and prices with an option to even place orders online . In order to cut a considerable amount of time a semi premade e - commerce website theme was selected with plans on later customizing the website theme to better suit building material products . Since the company already had a data base of all its customers it became easy to spread the website link through targeted emails .
E - commerce mobile application development was the objective of the second learning launch . Same as the website a premade mobile application e commerce theme was selected in order to save time and with plans on customizing the interface better if it performs well with the customers . Then , targeted WhatsApp messages were sent to the company ’s customer broadcast list with the link to download the mobile application .
Insight –
After 10 days of testing the website and the mobile application in the market the key insight found was that all the orders were received from the mobile application . In the building materials market mobile phones are widely used among our customers to communicate with sales personal and place orders through WhatsApp , hence our customers found using the mobile app more natural easy to use to check product prices and even place orders as they did n’t have to go through the inconvenience of opening the website on a laptop . Doing so saved time and coast for further developmental efforts for one of approaches . Nonetheless ,
search engine optimization for the website would be carried out in future be to get hold of potential corporate customers or new clients outside the market .
Approach –
We found that the learning launch tool was the appropriate selection as the test gave us clarity on which areas were required to focus our efforts at . In future I would even use the mind mapping tool by asking a group customers to note thoughts that come to their mind when purchasing building material products and to gather insights based on responses and generate business developmental strategies to better cater to their needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge –
I am a business development executive for a building materials trading company based in Dubai and the task assigned to me was to market the wholesale of a new range of low - priced building material products . The traditional way to do so is through hiring outdoor sales executives . Due to budget limitations set by the company as the products had very low margins hiring new sales personnel was not feasible . The company had planned on targeting to the mass market through lowest pricing strategy , hence price of products was regarded as the primary selling factor , just the customers needed to get aware of the range of low - priced products available with us . Another challenge was that the marketing initiative had to kick off as soon as possible as the products were going to arrive in the company ’s warehouse within a month ’s time and by selling quickly we would decrease inventory holding cost and aid in increasing inventory turnover .
Selection – The learning launch tool was the selection of our choice as it is the best way to run quick tests to know about the validity of our key assumptions . Moreover , the results of the test as confirming or disconfirming data would provide us with complete clarity on which areas to continue development .
Application –
For our first learning launch our center of attention was on online marketing through web development of an E - commerce platform which displayed all product information , pictures , and prices with an option to even place orders online . In order to cut a considerable amount of time a semi premade e - commerce website theme was selected with plans on later customizing the website theme to better suit building material products . Since the company already had a data base of all its customers it became easy to spread the website link through targeted emails .
E - commerce mobile application development was the objective of the second learning launch . Same as the website a premade mobile application e commerce theme was selected in order to save time and with plans on customizing the interface better if it performs well with the customers . Then , targeted WhatsApp messages were sent to the company ’s customer broadcast list with the link to download the mobile application .
Insight –
After 10 days of testing the website and the mobile application in the market the key insight found was that all the orders were received from the mobile application . In the building materials market mobile phones are widely used among our customers to communicate with sales personal and place orders through WhatsApp , hence our customers found using the mobile app more natural easy to use to check product prices and even place orders as they did n’t have to go through the inconvenience of opening the website on a laptop . Doing so saved time and coast for further developmental efforts for one of approaches . Nonetheless ,
search engine optimization for the website would be carried out in future be to get hold of potential corporate customers or new clients outside the market .
Approach –
We found that the learning launch tool was the appropriate selection as the test gave us clarity on which areas were required to focus our efforts at . In future I would even use the mind mapping tool by asking a group customers to note thoughts that come to their mind when purchasing building material products and to gather insights based on responses and generate business developmental strategies to better cater to their needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12966 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Batch disposition for commercial distribution by Quality unit by reviewing and approving the COC and COA for Quality attributes is very important to comply with existing regulatory requirements and Considering patent safety . Because of the high volume of pharmaceutical products being manufactured and commercialized by the firm it ’s a big challenge and time - consuming . Few factors involved in the Problem are some of the Quality attributes are either outside the allowable limit or close to the specification limit and human need to review each and every line to identify these . Selection : Cross - functional team ( CFT ) brainstormed about the challenge and selected the mind mapping Design tool technique , because of Human involvement and not having enough thoughts about the problem , to explore the innovative and creative insights about the issue . Application Based on multiple discussions and by utilizing the tools mentioned above , the team arrived to automate the COC / COA review process , so that the bot can review and provide output for which the results for Quality attributes are either outside or close to the spec limit . Insight : Great insights were observed , and significant contributors in relates to the SLA ’s for bath release and data review factors were identified , based on the ethnography mind map analysis , Having an IOT device with real - time review of COC / COA will be helpful Approach : Even though ethnography and mind map tools provide great insights and helped to identify the Significant contributors and solutions about the challenge , review of COAs by humans provide even more insights and confidence about the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Batch disposition for commercial distribution by Quality unit by reviewing and approving the COC and COA for Quality attributes is very important to comply with existing regulatory requirements and Considering patent safety . Because of the high volume of pharmaceutical products being manufactured and commercialized by the firm it ’s a big challenge and time - consuming . Few factors involved in the Problem are some of the Quality attributes are either outside the allowable limit or close to the specification limit and human need to review each and every line to identify these . Selection : Cross - functional team ( CFT ) brainstormed about the challenge and selected the mind mapping Design tool technique , because of Human involvement and not having enough thoughts about the problem , to explore the innovative and creative insights about the issue . Application Based on multiple discussions and by utilizing the tools mentioned above , the team arrived to automate the COC / COA review process , so that the bot can review and provide output for which the results for Quality attributes are either outside or close to the spec limit . Insight : Great insights were observed , and significant contributors in relates to the SLA ’s for bath release and data review factors were identified , based on the ethnography mind map analysis , Having an IOT device with real - time review of COC / COA will be helpful Approach : Even though ethnography and mind map tools provide great insights and helped to identify the Significant contributors and solutions about the challenge , review of COAs by humans provide even more insights and confidence about the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11115 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization
Challenge and Selection : Visualization is the tool which allows you to think about how your problem solution will work in the actual environment . So , the tool of visualization was selected to define and solve the problem . The approach of a straw - man proposal is used which brainstormed a sample draft proposal intended to the design and development of automated agricultural equipment for sowing with generating discussion of its disadvantages and to provoke the farmers and uplift them . I tried to provoke them with the heading a campaign and picturing the collected data to get a clear idea of a new approach to agriculture by adopting the innovative idea . Application : Before moving towards the problem I figured out some questions to be asked for farmers And surveyed areas to collect the data about the traditional types of equipment used by farmers . Along with the questionnaire , I took photographs and picturised the data collected with the help of different colours and using stickman diagrams . Farmers are suffering a lot due to the use of traditional methods . They are spending almost 3000INR per hectare only on labours . It was observed that the labour is not working uniformly and efficiently which in turn causes loss to the farmer . If farmers adopted the new innovative method of agriculture for sowing the seeds they can save half of the amount at every sowing they do also along with our team has worked on the provision to spray insecticide after complete sowing of each seed . It 's just a one - time investment and will work for years .
For this activity to be carried I have developed an idea to gather the farmer and inform them how they should implement the modern approach by using the equipment for sowing the seed . How will they earn more profit by using our technique ? I have an idea of a prototype and working on it and explaining them with the help of a picture will work a lot . Firstly carry this activity for 4 - 5 farmers and others will get motivated by the result . Insight and approach : The things which I learnt by performing tools is that the graphic / picturised information is more understandable than that of providing information orally . With the help of such an approach and use of the tool , farmers can uplift their current situation and take a stake over the market by becoming self relied on . Also , come they have various problems and this is one solution one can identify . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a core point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of the work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization
Challenge and Selection : Visualization is the tool which allows you to think about how your problem solution will work in the actual environment . So , the tool of visualization was selected to define and solve the problem . The approach of a straw - man proposal is used which brainstormed a sample draft proposal intended to the design and development of automated agricultural equipment for sowing with generating discussion of its disadvantages and to provoke the farmers and uplift them . I tried to provoke them with the heading a campaign and picturing the collected data to get a clear idea of a new approach to agriculture by adopting the innovative idea . Application : Before moving towards the problem I figured out some questions to be asked for farmers And surveyed areas to collect the data about the traditional types of equipment used by farmers . Along with the questionnaire , I took photographs and picturised the data collected with the help of different colours and using stickman diagrams . Farmers are suffering a lot due to the use of traditional methods . They are spending almost 3000INR per hectare only on labours . It was observed that the labour is not working uniformly and efficiently which in turn causes loss to the farmer . If farmers adopted the new innovative method of agriculture for sowing the seeds they can save half of the amount at every sowing they do also along with our team has worked on the provision to spray insecticide after complete sowing of each seed . It 's just a one - time investment and will work for years .
For this activity to be carried I have developed an idea to gather the farmer and inform them how they should implement the modern approach by using the equipment for sowing the seed . How will they earn more profit by using our technique ? I have an idea of a prototype and working on it and explaining them with the help of a picture will work a lot . Firstly carry this activity for 4 - 5 farmers and others will get motivated by the result . Insight and approach : The things which I learnt by performing tools is that the graphic / picturised information is more understandable than that of providing information orally . With the help of such an approach and use of the tool , farmers can uplift their current situation and take a stake over the market by becoming self relied on . Also , come they have various problems and this is one solution one can identify . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a core point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of the work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12623 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Visualization as a Design tool
Challenges
It is my observation that many a times during the initial project planning phase with the Client , we miss out on a few pointers during discussions . Even though there is proper documentation of the SOW , SLAs and timelines , this oversight of exact requirements is often missed ; which snowballs into a bigger milestone lapse during the implementation stages which finally require rectifications at a much - advanced stage .
Proper representation of the company goals and services and extrapolation of exact requirements is the need of the hour .
Selection
Presentations and explanations provided in the meetings can be interpreted by the clients in a different way . It is essential that both our company and the client are on the same page . To remedy this concern , I have selected the “ Visualization ” Design tool .
Visual imagery of the project progress and outcomes when presented to the clients , helps us understand any underlying concerns , align their ideas with ours and get consent on the final plan .
Application
I`ve noticed that pictorial representation is more understandable than a monologue presentation . By using Visualization , I make the discussions an interactive session with the client and probe more to find minute specifications that aren`t mentioned in the initial project plan . I follow the Visualization process of :
Exploration → Pattern finding → Ideation → Prototyping →Pilot + Scaling
My Brain starts visualizing the requirements as puzzle pieces and the final outcome as the completed puzzle picture . If I miss out a piece , the bigger picture will not be complete ; enabling both the client and us to be more attentive .
There is a better response than usual from clients when I start drawing out the requirements and outcomes rather than listing them on the white board .
Insight & Approach
It is not that the Client presentation made by us are completely non - graphic . There is a healthy usage of process flow diagrams , connectivity diagrams , pie charts , cost revenue diagrams and road maps . Having said that , there is a considerable increase in interest and response from the client ; when there are interactive and graphic sessions as compared to the usual presentations .
Using Visualization as a design tool has helped me understand and improve the way I communicate effectively with the client and has immensely helped in better evaluation of resources and stipulated timelines .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Visualization as a Design tool
Challenges
It is my observation that many a times during the initial project planning phase with the Client , we miss out on a few pointers during discussions . Even though there is proper documentation of the SOW , SLAs and timelines , this oversight of exact requirements is often missed ; which snowballs into a bigger milestone lapse during the implementation stages which finally require rectifications at a much - advanced stage .
Proper representation of the company goals and services and extrapolation of exact requirements is the need of the hour .
Selection
Presentations and explanations provided in the meetings can be interpreted by the clients in a different way . It is essential that both our company and the client are on the same page . To remedy this concern , I have selected the “ Visualization ” Design tool .
Visual imagery of the project progress and outcomes when presented to the clients , helps us understand any underlying concerns , align their ideas with ours and get consent on the final plan .
Application
I`ve noticed that pictorial representation is more understandable than a monologue presentation . By using Visualization , I make the discussions an interactive session with the client and probe more to find minute specifications that aren`t mentioned in the initial project plan . I follow the Visualization process of :
Exploration → Pattern finding → Ideation → Prototyping →Pilot + Scaling
My Brain starts visualizing the requirements as puzzle pieces and the final outcome as the completed puzzle picture . If I miss out a piece , the bigger picture will not be complete ; enabling both the client and us to be more attentive .
There is a better response than usual from clients when I start drawing out the requirements and outcomes rather than listing them on the white board .
Insight & Approach
It is not that the Client presentation made by us are completely non - graphic . There is a healthy usage of process flow diagrams , connectivity diagrams , pie charts , cost revenue diagrams and road maps . Having said that , there is a considerable increase in interest and response from the client ; when there are interactive and graphic sessions as compared to the usual presentations .
Using Visualization as a design tool has helped me understand and improve the way I communicate effectively with the client and has immensely helped in better evaluation of resources and stipulated timelines .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9809 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
What is Visualisation ?
Visualisation during design refers to the visual mental images used by the designer during the design process . Visualisation enables the generation , interpretation , and manipulation of information through spatial representation . In other words , it is the mental pictures used by a designer when completing a design task .
How is it applied ?
Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . ... Visualisation is equal parts listening , thinking and drawing .
Application
It 's really really important to be able to understand the way that you communicate with people . The primary tools for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram – and most anyone can draw a stick figure , a circle , a square , or an arrow . Those are the basic building blocks of creating a Visualisation . We can unlock the power to think differently by doodling . Alicia Diane Durand ’s Discovery Doodles - The complete series is a good starting point if you are in search of confidence and want to learn basic visual elements . I try to practice with and learn from my three little girls Khairah ( 7 ) , Safiyah ( 4 ) and Hannah ( 2 ) . The kids doodle naturally not afraid of judgement . I am not a Picasso . I might not pass the high - school ‘ arts ’ exam even if return to it once again .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process .
When you get to concept development , Visualisation becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualise . Then we create very complex diagrams or maps of how we think the customer
experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing .
Most of us suffer from whiteboard addiction . We find it easy to articulate problems and concepts with boxes , circles , arrows and key words . Recently I happened to be at a ‘ formal ’ meeting seated around a table trying to verbalize a problem and develop a concept . 30 minutes into the meeting someone had the courage to break the formality and started to draw on a piece of paper . What happened next did n’t surprise me . It ’s not the art that mattered , but the surfacing of the problem , conceptualising ideas and gaining the engagement to shape it better .
Insight & Approach
Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
What is Visualisation ?
Visualisation during design refers to the visual mental images used by the designer during the design process . Visualisation enables the generation , interpretation , and manipulation of information through spatial representation . In other words , it is the mental pictures used by a designer when completing a design task .
How is it applied ?
Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . ... Visualisation is equal parts listening , thinking and drawing .
Application
It 's really really important to be able to understand the way that you communicate with people . The primary tools for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram – and most anyone can draw a stick figure , a circle , a square , or an arrow . Those are the basic building blocks of creating a Visualisation . We can unlock the power to think differently by doodling . Alicia Diane Durand ’s Discovery Doodles - The complete series is a good starting point if you are in search of confidence and want to learn basic visual elements . I try to practice with and learn from my three little girls Khairah ( 7 ) , Safiyah ( 4 ) and Hannah ( 2 ) . The kids doodle naturally not afraid of judgement . I am not a Picasso . I might not pass the high - school ‘ arts ’ exam even if return to it once again .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process .
When you get to concept development , Visualisation becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualise . Then we create very complex diagrams or maps of how we think the customer
experience is going to work ideally . Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing .
Most of us suffer from whiteboard addiction . We find it easy to articulate problems and concepts with boxes , circles , arrows and key words . Recently I happened to be at a ‘ formal ’ meeting seated around a table trying to verbalize a problem and develop a concept . 30 minutes into the meeting someone had the courage to break the formality and started to draw on a piece of paper . What happened next did n’t surprise me . It ’s not the art that mattered , but the surfacing of the problem , conceptualising ideas and gaining the engagement to shape it better .
Insight & Approach
Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17330 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization Challenge & Selection
I have started working on a challenge in hand through visual thinking , to understand the problem better i have interacted multiple customers and patients who are having issues in continuing therapy of one of an expense medicines in a self - pay market where there is no insurance or funding from government is available . Before proceeding further I have used strawman visualization technique to identify real pain points and potential solution by interviewing diverse patients and doctors with set group of questions that allowed me to identify the root cause of problem and how solving this problem will make doctors and patients job easier
Application : I start the process by drawing patient and Doctors ( Customer ) journey on white board to understand it and explain it to other team members . we then divided the team members in 2 groups one who will work to identify challenges in the journey of those doctors whose patients are dropping out early in the treatment , they were given sticky note and a white board where they started marking the stage of journey where patients stopped taking treatment . While on the other hand there was the second group who was given a task to identify what could be potential motivational factors that can help patients to continue their therapy .
After visualization and drawing the patient journey and drop out challenge and motivational factors in continuing the treatment . We conducted a rigorous data analysis of past 2 years to measure adherence to therapy rate and from there we shortlisted patients and their physicians who dropped out during first year of therapy . From here we conducted multiple rounds of interviews with previously shortlisted doctors and patients . We also conducted similar sort of interview with doctors having their patient continuing their therapy since start .
Insight & Approach
What our team has learned from this exercise that understanding of problem is the most critical part and the kind of insight we gathered during this visualization stage will set the right direction towards finding the right solution of the problem . Another important aspect we learned is evolution of this visualization through retrospective data analyzed that not only explained the current patient journey but also helped to identify the real problem . For future probably will work on visualization from the very beginning instead of jumping to pain point directly based on the information available in hand only .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization Challenge & Selection
I have started working on a challenge in hand through visual thinking , to understand the problem better i have interacted multiple customers and patients who are having issues in continuing therapy of one of an expense medicines in a self - pay market where there is no insurance or funding from government is available . Before proceeding further I have used strawman visualization technique to identify real pain points and potential solution by interviewing diverse patients and doctors with set group of questions that allowed me to identify the root cause of problem and how solving this problem will make doctors and patients job easier
Application : I start the process by drawing patient and Doctors ( Customer ) journey on white board to understand it and explain it to other team members . we then divided the team members in 2 groups one who will work to identify challenges in the journey of those doctors whose patients are dropping out early in the treatment , they were given sticky note and a white board where they started marking the stage of journey where patients stopped taking treatment . While on the other hand there was the second group who was given a task to identify what could be potential motivational factors that can help patients to continue their therapy .
After visualization and drawing the patient journey and drop out challenge and motivational factors in continuing the treatment . We conducted a rigorous data analysis of past 2 years to measure adherence to therapy rate and from there we shortlisted patients and their physicians who dropped out during first year of therapy . From here we conducted multiple rounds of interviews with previously shortlisted doctors and patients . We also conducted similar sort of interview with doctors having their patient continuing their therapy since start .
Insight & Approach
What our team has learned from this exercise that understanding of problem is the most critical part and the kind of insight we gathered during this visualization stage will set the right direction towards finding the right solution of the problem . Another important aspect we learned is evolution of this visualization through retrospective data analyzed that not only explained the current patient journey but also helped to identify the real problem . For future probably will work on visualization from the very beginning instead of jumping to pain point directly based on the information available in hand only .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14218 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I am a student and I would like to write about my experience in a club that I am a part of . Entrepreneurship Cell , the club that I work for , nurture values and creates a start - up culture at my university . We help start - ups grow and incubate through our club and conduct various sessions , events , and competitions to spread awareness and help elicit right ideas in minds of many . We host “ Think - Tank ” session wherein club members are given an opportunity to present their ideas , discuss ideas , or talk about any topic relevant in the entrepreneurial ecosystem . We have planned to make these sessions public and give this opportunity to all the students , and faculty of our university .
Selection and Application
We decided to use the tool of Mind Mapping to structure the learning experience of the club members . Mind Mapping allowed us to look for patterns and gain deeper insights . Before we started Mind Mapping , we questioned the members for relevant skills and learning goals that could prove beneficiary while attending or presenting during the Think - Tank session . In the ongoing sessions we asked for special feedback from the members on relevant topics they encounter during the sessions and the challenges that they encounter , as in , the topics that they did not understand or had to look up on the internet or elsewhere post the session . In questionnaires we gathered quantitative and qualitative data . We asked for topics for discussions , wishes , inspiration , own experiences , etc . After gathering this data from members , we clustered important topics for our different sessions , wrote them down on paper . Every one of our club members received sticky notes and were asked to ideate a little more on this change that we planned to incorporate , individually . Before we dug in , we created a growth mindset by focusing on the question : “ What if anything were possible ? ” . Many new ideas had emerged from this Design tool . We also kept a list of the outlier ideas as a source for future inspiration .
Insight and Approach
The Mind Mapping Tool allowed us to get a greater understanding of the Think - Tank sessions we offer , how they connect and how a great learning transfer for club members and participants can be reached . We broadened our repertoire by taking the participants perspective intensely and were able to extend our program to meet the participants needs . We came up with some new blended formats in which we added little quizzes and presentation inputs that accompany the students during the semester or for courses they take on some topics . Another method for knowledge transfer is that the participants write a reflection a few days after the session to reactivate their take - away messages from the sessions . They are asked how they plan to use a tool or method of building a start - up or a skill taught during the session . We also tried out many different online tools for more methodological mix and online webinars and decided afterwards which ones worked best ( from the club members and the participants experience and feedback ) . A special challenge was the change to a completely digital format of our Think - Tank sessions because of Covid19 . Despite the requirement to incorporate this change to our Think - Tank session , we still launched the ideas we gathered and continuously use feedback rounds in the sessions to keep the iterative process going and share newly gained knowledge within our team . The possibility of organizing and visualizing through the Mind Mapping allowed us to connect different stakeholders input and ideas and had a big impact on our repertoire . For future design challenges I would use the Mind Mapping Tool again . I would try to include the different stakeholders more intensely though by making them part of the whole process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I am a student and I would like to write about my experience in a club that I am a part of . Entrepreneurship Cell , the club that I work for , nurture values and creates a start - up culture at my university . We help start - ups grow and incubate through our club and conduct various sessions , events , and competitions to spread awareness and help elicit right ideas in minds of many . We host “ Think - Tank ” session wherein club members are given an opportunity to present their ideas , discuss ideas , or talk about any topic relevant in the entrepreneurial ecosystem . We have planned to make these sessions public and give this opportunity to all the students , and faculty of our university .
Selection and Application
We decided to use the tool of Mind Mapping to structure the learning experience of the club members . Mind Mapping allowed us to look for patterns and gain deeper insights . Before we started Mind Mapping , we questioned the members for relevant skills and learning goals that could prove beneficiary while attending or presenting during the Think - Tank session . In the ongoing sessions we asked for special feedback from the members on relevant topics they encounter during the sessions and the challenges that they encounter , as in , the topics that they did not understand or had to look up on the internet or elsewhere post the session . In questionnaires we gathered quantitative and qualitative data . We asked for topics for discussions , wishes , inspiration , own experiences , etc . After gathering this data from members , we clustered important topics for our different sessions , wrote them down on paper . Every one of our club members received sticky notes and were asked to ideate a little more on this change that we planned to incorporate , individually . Before we dug in , we created a growth mindset by focusing on the question : “ What if anything were possible ? ” . Many new ideas had emerged from this Design tool . We also kept a list of the outlier ideas as a source for future inspiration .
Insight and Approach
The Mind Mapping Tool allowed us to get a greater understanding of the Think - Tank sessions we offer , how they connect and how a great learning transfer for club members and participants can be reached . We broadened our repertoire by taking the participants perspective intensely and were able to extend our program to meet the participants needs . We came up with some new blended formats in which we added little quizzes and presentation inputs that accompany the students during the semester or for courses they take on some topics . Another method for knowledge transfer is that the participants write a reflection a few days after the session to reactivate their take - away messages from the sessions . They are asked how they plan to use a tool or method of building a start - up or a skill taught during the session . We also tried out many different online tools for more methodological mix and online webinars and decided afterwards which ones worked best ( from the club members and the participants experience and feedback ) . A special challenge was the change to a completely digital format of our Think - Tank sessions because of Covid19 . Despite the requirement to incorporate this change to our Think - Tank session , we still launched the ideas we gathered and continuously use feedback rounds in the sessions to keep the iterative process going and share newly gained knowledge within our team . The possibility of organizing and visualizing through the Mind Mapping allowed us to connect different stakeholders input and ideas and had a big impact on our repertoire . For future design challenges I would use the Mind Mapping Tool again . I would try to include the different stakeholders more intensely though by making them part of the whole process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21209 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH Of PROPOSED SERVICE OFFERING BLUEPRINT
CHALLENGE
I recently took over a role to incubate new service offerings in my organization . We , as an organization currently do not have any similar offering that can be used as a foundation to evolve or create what we want . Being a globally recognized thought leader in this technical domain ( service management ) , I have been entrusted with the responsibility to come up with the new service line that is apt for the Next Generation of business services . I had already ideating and creating the service blueprint before taking the Design Thinking sessions . So , the key challenges that I wanted to address was :
• What we conceptualized , would it really sell with our existing or potential customers ( will they really appreciate what we are bringing forth for them ) ?
• If they do , would our execution blueprint really work ?
SELECTION
I wanted to :
• Test our idea , our blueprint
• Identify what works and what does not
• If fail , fail fast → Learn →Refine → Mature → Scale
Thus , I was determined to conduct a series of small experiments with our selected customers , with each experiment meant to validate a hypothesis based on one of the core components of our new service offering . Hence , I needed to test the key assumptions that went into the creation of the blueprint , and thus the service offering blueprint itself . Inspired by the video on IBM Story , I decided to use ‘ Learning Launch ’ as the tool to conduct the experiments and eventually refine our blueprint .
APPLICATION
Our proposed service offering constituted of a number of elements , each of which were required to be tested & validated independently as well as the way they perform in an integrated fashion . So , I created hypothesis that we needed to validate for each of them . I worked with my delivery organization to identify the customers ( 10 customers were identified based on their interest and agreement from varied industry domains ) to whom we can take our service offering blueprint and collaboratively refine the same . Since , I wanted to experiment and see what works for us and what does not in minimal time , I grouped the offering elements and related hypothesis . We assigned a priority ( based on criticality and urgency for readiness of the element for launch ) to each service element that steered the way we grouped them . We experimented this set with one customer and another with the another one . The purpose was to :
• Maximise the elements that are being experimented in parallel
• Learn and refine what does not work before experimenting with the next customer ( initiating the next stage of Learning Launch )
• Minimize financial exposure and risk
Below figure depicts the approach we took to run our hypothesis testing in parallel .
The way we applied the Learning Launch tool is diagrammatically depicted below
As represented above , I created a hypothesis for each service element which drove the set of assumptions that I wanted to validate . We tagged each offering elements and thus the hypothesis to be tested to a customer and the sequence in which the other customers would be approached for experimenting the hypothesis . Our goal was to experiment each service element with at least 5 customers and then decide if there was a need to take the experimentation to other customers . This fundamentally formed the next stage of our Learning Launch . We designed the way in which the experiment would be performed . E.g. for a service element , we did the following 5 key activities collaboratively with our customer SMEs and resources :
• Refined the customer ’s policy & process in a joint workshop
• Mapping the value chain for that element / hypothesis being tested
• Identified when , where and how the value was created ( if not then why → fed into refinement of our proposition ) ; Also steered the way we represented and called out the value , benefits and outcomes
• Identified the challenges that affected the execution and the way we managed them → fed into refinement of our execution strategy
• Identified the dependencies ( in some cases , we realized this as part of challenges ) → fed into refinement of our execution strategy with better articulated dependencies
To execute the experiments , we grouped our SMEs based on their experience and expertise . I ensured that our goal is clearly understood by our team so that we all worked towards our common goal .
Data from the experiment was used to refine our overall proposition – commitment towards value creation / benefits , execution strategy and the dependencies on as well as expectations from various stakeholders . This also attributed to refinement of our go to market strategy that was meant to scale our service offering .
INSIGHT
As described in the previous section the insights gained from the experiments has helped us to refine our overall service proposition . But in addition to those it changed the way we were approaching our customers with our service offerings . 3 key ways our overall proposition changed were :
• We realized that our Service offering can be industry domain contextualised easily ; some elements were domain contextualized during the experimentation phase
• We recognized that a number of smaller or sub - service offerings can be created providing a quick win as well as a significant potential financial return for our organization ; This even led to creation of a number of service packages
• We identified new ways in which the value was being created and more importantly the way our customers appreciated the value .
APPROACH
I would prefer to continue with my approach as ‘ Learning Launch ’ gave us compelling benefits for the service elements that we have tested . So far , we have been able to experiment 12 core components of our Service Offering blueprint based on the priority that we had assigned to them . We are continuing with the experimentation of other elements and intent to complete that by end of this quarter . Results from the previous Learning Launch initiatives has convinced us that this is the best approach for completing the testing of our complete offering . Additionally , it has triggered an interest in the organization for testing the current relevance and feasibility of some of our other ideas too . One thing that I would preferably want to change for experimenting the remaining service offering blueprint would be to have more customers from each industry domain as it would help me in having a greater confidence on my domain contextualized offerings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH Of PROPOSED SERVICE OFFERING BLUEPRINT
CHALLENGE
I recently took over a role to incubate new service offerings in my organization . We , as an organization currently do not have any similar offering that can be used as a foundation to evolve or create what we want . Being a globally recognized thought leader in this technical domain ( service management ) , I have been entrusted with the responsibility to come up with the new service line that is apt for the Next Generation of business services . I had already ideating and creating the service blueprint before taking the Design Thinking sessions . So , the key challenges that I wanted to address was :
• What we conceptualized , would it really sell with our existing or potential customers ( will they really appreciate what we are bringing forth for them ) ?
• If they do , would our execution blueprint really work ?
SELECTION
I wanted to :
• Test our idea , our blueprint
• Identify what works and what does not
• If fail , fail fast → Learn →Refine → Mature → Scale
Thus , I was determined to conduct a series of small experiments with our selected customers , with each experiment meant to validate a hypothesis based on one of the core components of our new service offering . Hence , I needed to test the key assumptions that went into the creation of the blueprint , and thus the service offering blueprint itself . Inspired by the video on IBM Story , I decided to use ‘ Learning Launch ’ as the tool to conduct the experiments and eventually refine our blueprint .
APPLICATION
Our proposed service offering constituted of a number of elements , each of which were required to be tested & validated independently as well as the way they perform in an integrated fashion . So , I created hypothesis that we needed to validate for each of them . I worked with my delivery organization to identify the customers ( 10 customers were identified based on their interest and agreement from varied industry domains ) to whom we can take our service offering blueprint and collaboratively refine the same . Since , I wanted to experiment and see what works for us and what does not in minimal time , I grouped the offering elements and related hypothesis . We assigned a priority ( based on criticality and urgency for readiness of the element for launch ) to each service element that steered the way we grouped them . We experimented this set with one customer and another with the another one . The purpose was to :
• Maximise the elements that are being experimented in parallel
• Learn and refine what does not work before experimenting with the next customer ( initiating the next stage of Learning Launch )
• Minimize financial exposure and risk
Below figure depicts the approach we took to run our hypothesis testing in parallel .
The way we applied the Learning Launch tool is diagrammatically depicted below
As represented above , I created a hypothesis for each service element which drove the set of assumptions that I wanted to validate . We tagged each offering elements and thus the hypothesis to be tested to a customer and the sequence in which the other customers would be approached for experimenting the hypothesis . Our goal was to experiment each service element with at least 5 customers and then decide if there was a need to take the experimentation to other customers . This fundamentally formed the next stage of our Learning Launch . We designed the way in which the experiment would be performed . E.g. for a service element , we did the following 5 key activities collaboratively with our customer SMEs and resources :
• Refined the customer ’s policy & process in a joint workshop
• Mapping the value chain for that element / hypothesis being tested
• Identified when , where and how the value was created ( if not then why → fed into refinement of our proposition ) ; Also steered the way we represented and called out the value , benefits and outcomes
• Identified the challenges that affected the execution and the way we managed them → fed into refinement of our execution strategy
• Identified the dependencies ( in some cases , we realized this as part of challenges ) → fed into refinement of our execution strategy with better articulated dependencies
To execute the experiments , we grouped our SMEs based on their experience and expertise . I ensured that our goal is clearly understood by our team so that we all worked towards our common goal .
Data from the experiment was used to refine our overall proposition – commitment towards value creation / benefits , execution strategy and the dependencies on as well as expectations from various stakeholders . This also attributed to refinement of our go to market strategy that was meant to scale our service offering .
INSIGHT
As described in the previous section the insights gained from the experiments has helped us to refine our overall service proposition . But in addition to those it changed the way we were approaching our customers with our service offerings . 3 key ways our overall proposition changed were :
• We realized that our Service offering can be industry domain contextualised easily ; some elements were domain contextualized during the experimentation phase
• We recognized that a number of smaller or sub - service offerings can be created providing a quick win as well as a significant potential financial return for our organization ; This even led to creation of a number of service packages
• We identified new ways in which the value was being created and more importantly the way our customers appreciated the value .
APPROACH
I would prefer to continue with my approach as ‘ Learning Launch ’ gave us compelling benefits for the service elements that we have tested . So far , we have been able to experiment 12 core components of our Service Offering blueprint based on the priority that we had assigned to them . We are continuing with the experimentation of other elements and intent to complete that by end of this quarter . Results from the previous Learning Launch initiatives has convinced us that this is the best approach for completing the testing of our complete offering . Additionally , it has triggered an interest in the organization for testing the current relevance and feasibility of some of our other ideas too . One thing that I would preferably want to change for experimenting the remaining service offering blueprint would be to have more customers from each industry domain as it would help me in having a greater confidence on my domain contextualized offerings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11155 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
By : Rafaela Nasser
Challenge : A professional development organization had been hearing anecdotal feedback that it was n’t communicating or sharing resources with its members effectively . The word on the street was that they were sending way too many communications , often not even relevant to the individual and that it was hard to find any useful resources on the existing platforms . Many members were also younger generations and communications had not been optimized for mobile devices ( where the majority of younger generations spend their time ) . A solution was proposed to resolve this issue which consisted of implementing a new platform that was highly personalized to the individual and optimized for mobile devices . This way members could receive personalized information at their fingertips on their terms .
The project was viewed positively by internal staff , however minimal data existed to drive decisions in designing the new platform . As the Project Manager , I was tasked with leading the project team to test if these assumptions were accurate and design a platform that would add value to members . But where should the project team start if minimal data existed to guide decisions on design ? Also , some members of internal staff expected a big launch of the new platform with only one chance to get it “ right ” .
Selection : As the project began , we realized the need to experiment and test key assumptions given the lack of data and understanding of the membership base . I decided that a learning launch was crucial to the success of the project . A learning launch is “ a small experiment that tests your new idea in the real marketplace ” ( University of Darden ) . The project team had to start somewhere and given the current environment ( lack of data , need to launch ASAP ) , the team did not have time to gather additional data needed to drive the project . A learning launch would allow the team to experiment with and test small ideas with actual members to gain the insight they needed to add value for its members . In addition to engineering success on the project , the learning launch would minimize the risk associated with a big bang launch and allow the project team to “ fail fast ” instead of betting everything on getting it “ right ” the first time .
Application : I lead the team through an effort to give some definition as to the goals of the platform and the tactics we could use to accomplish those the goals . We then prioritized the tactics by the value we thought they would deliver to our members . We used our best judgement based on the data we did have . We then developed our idea in small incremental stages of testable functionality . We rallied up a small group of members that represented
various age groups , backgrounds , specialty areas , genders , and demographics to conduct a learning launch . The group of members was tasked with using the new platform . We observed how they used the platform , analyzed data on usage , and surveyed the members after they spent some time with the new platform . This allowed us to test our assumptions before putting the new platform into the broader marketplace .
Insight : In conducting the learning launch , we realized that while we had provided value to a specific segment of our membership base , we had not added value for a different segment of our membership base . We realized we needed to hone in on the needs of these different segments of members so that we could provide real value for all our members . We needed to run additional experiments for these groups were neglected . Conducting the learning launch made us realize that design needs may not always be universal and to really add value to our members , we need to look at the needs of individuals and not just the group as whole . The learning launch helped us see our members as people and allowed us to more deeply understand their needs as humans .
Approach : While the learning launch was successful and allowed us to understand the needs of various members more deeply , we realized that next time mind mapping at the beginning would be useful . Mind mapping would help us organize ideas and needs of various segments so that we could design with the segments of members in mind .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rafaela Nasser
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
By : Rafaela Nasser
Challenge : A professional development organization had been hearing anecdotal feedback that it was n’t communicating or sharing resources with its members effectively . The word on the street was that they were sending way too many communications , often not even relevant to the individual and that it was hard to find any useful resources on the existing platforms . Many members were also younger generations and communications had not been optimized for mobile devices ( where the majority of younger generations spend their time ) . A solution was proposed to resolve this issue which consisted of implementing a new platform that was highly personalized to the individual and optimized for mobile devices . This way members could receive personalized information at their fingertips on their terms .
The project was viewed positively by internal staff , however minimal data existed to drive decisions in designing the new platform . As the Project Manager , I was tasked with leading the project team to test if these assumptions were accurate and design a platform that would add value to members . But where should the project team start if minimal data existed to guide decisions on design ? Also , some members of internal staff expected a big launch of the new platform with only one chance to get it “ right ” .
Selection : As the project began , we realized the need to experiment and test key assumptions given the lack of data and understanding of the membership base . I decided that a learning launch was crucial to the success of the project . A learning launch is “ a small experiment that tests your new idea in the real marketplace ” ( University of Darden ) . The project team had to start somewhere and given the current environment ( lack of data , need to launch ASAP ) , the team did not have time to gather additional data needed to drive the project . A learning launch would allow the team to experiment with and test small ideas with actual members to gain the insight they needed to add value for its members . In addition to engineering success on the project , the learning launch would minimize the risk associated with a big bang launch and allow the project team to “ fail fast ” instead of betting everything on getting it “ right ” the first time .
Application : I lead the team through an effort to give some definition as to the goals of the platform and the tactics we could use to accomplish those the goals . We then prioritized the tactics by the value we thought they would deliver to our members . We used our best judgement based on the data we did have . We then developed our idea in small incremental stages of testable functionality . We rallied up a small group of members that represented
various age groups , backgrounds , specialty areas , genders , and demographics to conduct a learning launch . The group of members was tasked with using the new platform . We observed how they used the platform , analyzed data on usage , and surveyed the members after they spent some time with the new platform . This allowed us to test our assumptions before putting the new platform into the broader marketplace .
Insight : In conducting the learning launch , we realized that while we had provided value to a specific segment of our membership base , we had not added value for a different segment of our membership base . We realized we needed to hone in on the needs of these different segments of members so that we could provide real value for all our members . We needed to run additional experiments for these groups were neglected . Conducting the learning launch made us realize that design needs may not always be universal and to really add value to our members , we need to look at the needs of individuals and not just the group as whole . The learning launch helped us see our members as people and allowed us to more deeply understand their needs as humans .
Approach : While the learning launch was successful and allowed us to understand the needs of various members more deeply , we realized that next time mind mapping at the beginning would be useful . Mind mapping would help us organize ideas and needs of various segments so that we could design with the segments of members in mind .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rafaela Nasser"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11870 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I work in a health company , that provides service on dental care . We were facing problems on the packaging of our products , especially with teen patients . We wanted to make them more juvenile , but still maintain its elegance . Everybody had something to say and many ideas were given . We decided on the most popular one among our creative team .
For this matter we selected the Learning Launch tool and went heads on with creating a prototype , in combination with the design and manufacturing teams . Once we decided on which were going to be the changes , we sent the sketch to the manufacturing team , and for our disgrace , it took longer than we expected , and after 3 weeks the new packages , that were going to be sent to teen customers , arrived and were sent to a group of 100 teen patients . After a week , several members of our staff went to meet face on face with these patients and their parents to get their feedback . Several questions were asked and the overall result was satisfactory . Teen patients were happier and more confident with this type of packaging . So , for us , it was a success .
I think this tool worked great for us , since the product got to be tested live and I did not represent a large amount of money for our company . A hands - on tool worked the best for us . Now all of our teen patients will receive their new packages .
I would not change the tool applied , because it resulted very positive for our business .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I work in a health company , that provides service on dental care . We were facing problems on the packaging of our products , especially with teen patients . We wanted to make them more juvenile , but still maintain its elegance . Everybody had something to say and many ideas were given . We decided on the most popular one among our creative team .
For this matter we selected the Learning Launch tool and went heads on with creating a prototype , in combination with the design and manufacturing teams . Once we decided on which were going to be the changes , we sent the sketch to the manufacturing team , and for our disgrace , it took longer than we expected , and after 3 weeks the new packages , that were going to be sent to teen customers , arrived and were sent to a group of 100 teen patients . After a week , several members of our staff went to meet face on face with these patients and their parents to get their feedback . Several questions were asked and the overall result was satisfactory . Teen patients were happier and more confident with this type of packaging . So , for us , it was a success .
I think this tool worked great for us , since the product got to be tested live and I did not represent a large amount of money for our company . A hands - on tool worked the best for us . Now all of our teen patients will receive their new packages .
I would not change the tool applied , because it resulted very positive for our business .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22278 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch Tool
Challenge & Selection The Learning Launch Tool is a powerful tool that I used together with my team to design and implement a web - based customer awareness tool in the context of life insurance business . Life insurance – and especially the disability insurance segment – is a difficult field in the sense that customers often do not self - drivenly want to deal with this topics . Furthermore , the target customer groups vary from professional beginners over young - married to mid - agers . Consequently , we did not know exactly what kind of approach we should use to pick up the customer needs at the right place . The range of hypothesis and assumptions was large and the option space was broad and heterogeneous .
To tackle these challenges we decided to choose an iterative prototyping approach which uses the Learning Launch techniques of validating ideas and assumptions to hit customer needs .
Application First of all , we set up an interdisciplinary team where we put together business experts like sales experts , product managers , marketing experts as well as IT experts . We also tried to vary the ages and years of experiences of the team members to garantuee a variety of hypothesis and reduce the risk of confirmation biases within the group .
Our ideation phase to create hypothesis statements was based basically on design thinking tools : We defined so - called „ personas “ - i.e. archetypes representing the most important customer groups - and sketched the „ as - is “ customer journey to stimulate the creative process taking into account the broad range of customers and their pain points . For stating our key assumptions on the customer needs , we derived from our „ as is “ journey the „ should be “ customer journey identifying the gaps and , therefore , the potential value creation . As we wanted to implement a customer awareness tool we focused on the first phase of the customer journey .
To prioritize our key assumptions , we consulted market research results on customer needs and our own t - NPS results . „ t - NPS “ stands for customer touchpoint - based net promoter scores we evaluated over time . The quantity of data was of a significant order of magnitude . The NPS score allowed us to focus on the most painful customer touchpoints . We also take into account some financial aspects in the prioritization process by conducting a business leakage analysis to identify the most rewarding measures . Some of our key assumptions were for example „ The customer does not like to share personal information on his health and constitution with an anonymous interview partner . “ or „ Purchasing a disability insurance product relies on trust . “ .
To test our key assumptions we designed an iterative prototyping approach with prototype releases on a regular basis . Every iteration consisted of a certain set of features as known from the common agile approaches e.g. scrum sprints . For example , our first prototype was a simple „ click dummy “ raising some basic features for the awareness tool . After every iteration cycle we conducted customer acceptance tests and interviews to confirm or disconfirm our feature implementations representing our assumptions . Depending on the results we a ) further developed and refined our feature set and/or b ) pivoted our scope by changing the feature set and/or c ) dismissed some features .
Finally after several iteration cycles , we created a simple , but insightful and customer - centric click-
by - click awareness tool which is still online on our web page .
Insight & Approach From my point of view , the strength of the Learning Launch Toolset is based on the following two aspects : Firstly , we were forced to continuously questioning our hypotheses by means of „ hard facts “ ( quantitative data , customer feedback , etc . ) and a clear and transparent process . Secondly , this approach teached us to discard tons of ideas . Especially in the field of unknown customer behaviors , this is a really strong approach to create reliable ideas and to mitigate the risk of failure .
But of course , we faced some challenges : Providing suitable data and un - biased statistics is demanding ! Since ( quantitative and qualitative ) data is key for identifying the „ must be trues “ , you have to spend a lot of effort in supply these data . For example , the evaluation of the NPS scores is costly since they depend on customer interviews – each of them taking at least a couple of minutes . Next time , I would propably try to reduce the number of customer groups in advance to reduce the uncertainty of our assumptions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch Tool
Challenge & Selection The Learning Launch Tool is a powerful tool that I used together with my team to design and implement a web - based customer awareness tool in the context of life insurance business . Life insurance – and especially the disability insurance segment – is a difficult field in the sense that customers often do not self - drivenly want to deal with this topics . Furthermore , the target customer groups vary from professional beginners over young - married to mid - agers . Consequently , we did not know exactly what kind of approach we should use to pick up the customer needs at the right place . The range of hypothesis and assumptions was large and the option space was broad and heterogeneous .
To tackle these challenges we decided to choose an iterative prototyping approach which uses the Learning Launch techniques of validating ideas and assumptions to hit customer needs .
Application First of all , we set up an interdisciplinary team where we put together business experts like sales experts , product managers , marketing experts as well as IT experts . We also tried to vary the ages and years of experiences of the team members to garantuee a variety of hypothesis and reduce the risk of confirmation biases within the group .
Our ideation phase to create hypothesis statements was based basically on design thinking tools : We defined so - called „ personas “ - i.e. archetypes representing the most important customer groups - and sketched the „ as - is “ customer journey to stimulate the creative process taking into account the broad range of customers and their pain points . For stating our key assumptions on the customer needs , we derived from our „ as is “ journey the „ should be “ customer journey identifying the gaps and , therefore , the potential value creation . As we wanted to implement a customer awareness tool we focused on the first phase of the customer journey .
To prioritize our key assumptions , we consulted market research results on customer needs and our own t - NPS results . „ t - NPS “ stands for customer touchpoint - based net promoter scores we evaluated over time . The quantity of data was of a significant order of magnitude . The NPS score allowed us to focus on the most painful customer touchpoints . We also take into account some financial aspects in the prioritization process by conducting a business leakage analysis to identify the most rewarding measures . Some of our key assumptions were for example „ The customer does not like to share personal information on his health and constitution with an anonymous interview partner . “ or „ Purchasing a disability insurance product relies on trust . “ .
To test our key assumptions we designed an iterative prototyping approach with prototype releases on a regular basis . Every iteration consisted of a certain set of features as known from the common agile approaches e.g. scrum sprints . For example , our first prototype was a simple „ click dummy “ raising some basic features for the awareness tool . After every iteration cycle we conducted customer acceptance tests and interviews to confirm or disconfirm our feature implementations representing our assumptions . Depending on the results we a ) further developed and refined our feature set and/or b ) pivoted our scope by changing the feature set and/or c ) dismissed some features .
Finally after several iteration cycles , we created a simple , but insightful and customer - centric click-
by - click awareness tool which is still online on our web page .
Insight & Approach From my point of view , the strength of the Learning Launch Toolset is based on the following two aspects : Firstly , we were forced to continuously questioning our hypotheses by means of „ hard facts “ ( quantitative data , customer feedback , etc . ) and a clear and transparent process . Secondly , this approach teached us to discard tons of ideas . Especially in the field of unknown customer behaviors , this is a really strong approach to create reliable ideas and to mitigate the risk of failure .
But of course , we faced some challenges : Providing suitable data and un - biased statistics is demanding ! Since ( quantitative and qualitative ) data is key for identifying the „ must be trues “ , you have to spend a lot of effort in supply these data . For example , the evaluation of the NPS scores is costly since they depend on customer interviews – each of them taking at least a couple of minutes . Next time , I would propably try to reduce the number of customer groups in advance to reduce the uncertainty of our assumptions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14369 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
I am a Housing Loan Alliance Management Specialist working in a banking industry . My key responsibility is
to build stronger relationships with big developers in real estate industry so that I can create more opportunities to sell some banking products such as housing loan , and other relevant insurance . Recently , I made one campaign in order to help the developer sell their luxury condominium , as well as , help our sale team meet their target . However , there were some limitations that I had to concern . 1 ) The developer did n’t want to spend too much to launch the mass advertisement around the city because this condominium is costly , only a few could buy them . Therefore , they decided to create an exclusive sneak preview event especially for the bank VIP customers . 2 ) The bank itself could n’t contact the customers directly unless those who have already signed the consent form . Sharing customers ’ detail with third party is prohibited . What I had to do was engaging at least 40 potential clients to attend the event and made sure that there would be some positive feedbacks in term of booking rate appeared after the event . Selection
By statistic , there will be only 1 recipient from 1000 direct mails who shows up at the event . This traditional
way seems inefficient and also costly . I decided to drive the event by using the tool of ‘ Storytelling ’ . This tool is the most appropriate for driving the transformation among the target customers . It can help them easily realize their current stage and challenge them to move to another step that they want to stand inspiring by the similar testimonial and experiences of others . Moreover , this tool can encourage the sense of passion , and excitement of buying a new condominium . Application
Starting by knowing my target audient , as the condominium is located in the central business area which is a
high demand plus high growth area . Therefore , this condominium is best for investment . I and my team start narrowing our existing customer database that have wealth and demand for real estate investment . We selected 200 customers from this database , and then we send them a SMS through their personal mobile phone numbers about this condominium grand opening event with the message of ‘ Exclusive Condominium Investment Seminar ’ . The content of the SMS was n’t that much related to the condominium promotion detail , yet it contained 2 minutes VDO clip of a famous real estate investor invitation speech . The speaker wrote 3 years best selling real estate investment books and his trainings are very popular among other investors . In the video , he talked about his personal experiences of selecting his first high yield condominium which was very attractive and real . As expected , there were more than 200 people registered and showed up in the event day .
During the morning of the event day , there was a seminar named ‘ How to select condominium wisely ’ by the
famous speaker . After that , the condominium owner was invited to engage the participant why they should buy this condominium . It became more interesting when they open a chance for participant to have a direct experience with the room and other facilities inside the condominium so that they can imagine how the residents could feel . All sales people were well trained . They can perfectly tell the materials specific names and their stories which can bring the sense of ‘ Worth Money ’ . Moreover , they created wow effects among the participants with some high - tech smart
services , such as auto - parking lots , calling elevator inside the room , and etc . These kinds of experiences can add more value to this condominium which is new , unique and rarely used in most condominium nowadays .
In the afternoon session , the participants were invited to sit and talk personally with housing loan specialist .
We arrange the space which can bring more comfort and friendly atmosphere to let them sit and create longer conversation with bank sale staffs so that the staffs can have enough time to tell some previous success cases to assure the investors about their concerns . Insight & Approach
By doing all of these , at the end of the day , the bank can gain up to 25 bookings ( almost 10 % of the total
participants ) which cost more than 500 million THB .
What I have learned from applying storytelling tool through this event is we can build up people from zero
need to the final booking decision within a day . This tool can shift the feeling of ‘ want ’ to ‘ need ’ easily by creating an intersect feeling between speaker and the audients . Plus , combining the direct experiences of the condominium ( visualization tool ) can make the story be more ponderable . I personally believe that the more we can make interesting stories , the more the target customers we can
capture . That will be the very first thing I have to consider for the next time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
I am a Housing Loan Alliance Management Specialist working in a banking industry . My key responsibility is
to build stronger relationships with big developers in real estate industry so that I can create more opportunities to sell some banking products such as housing loan , and other relevant insurance . Recently , I made one campaign in order to help the developer sell their luxury condominium , as well as , help our sale team meet their target . However , there were some limitations that I had to concern . 1 ) The developer did n’t want to spend too much to launch the mass advertisement around the city because this condominium is costly , only a few could buy them . Therefore , they decided to create an exclusive sneak preview event especially for the bank VIP customers . 2 ) The bank itself could n’t contact the customers directly unless those who have already signed the consent form . Sharing customers ’ detail with third party is prohibited . What I had to do was engaging at least 40 potential clients to attend the event and made sure that there would be some positive feedbacks in term of booking rate appeared after the event . Selection
By statistic , there will be only 1 recipient from 1000 direct mails who shows up at the event . This traditional
way seems inefficient and also costly . I decided to drive the event by using the tool of ‘ Storytelling ’ . This tool is the most appropriate for driving the transformation among the target customers . It can help them easily realize their current stage and challenge them to move to another step that they want to stand inspiring by the similar testimonial and experiences of others . Moreover , this tool can encourage the sense of passion , and excitement of buying a new condominium . Application
Starting by knowing my target audient , as the condominium is located in the central business area which is a
high demand plus high growth area . Therefore , this condominium is best for investment . I and my team start narrowing our existing customer database that have wealth and demand for real estate investment . We selected 200 customers from this database , and then we send them a SMS through their personal mobile phone numbers about this condominium grand opening event with the message of ‘ Exclusive Condominium Investment Seminar ’ . The content of the SMS was n’t that much related to the condominium promotion detail , yet it contained 2 minutes VDO clip of a famous real estate investor invitation speech . The speaker wrote 3 years best selling real estate investment books and his trainings are very popular among other investors . In the video , he talked about his personal experiences of selecting his first high yield condominium which was very attractive and real . As expected , there were more than 200 people registered and showed up in the event day .
During the morning of the event day , there was a seminar named ‘ How to select condominium wisely ’ by the
famous speaker . After that , the condominium owner was invited to engage the participant why they should buy this condominium . It became more interesting when they open a chance for participant to have a direct experience with the room and other facilities inside the condominium so that they can imagine how the residents could feel . All sales people were well trained . They can perfectly tell the materials specific names and their stories which can bring the sense of ‘ Worth Money ’ . Moreover , they created wow effects among the participants with some high - tech smart
services , such as auto - parking lots , calling elevator inside the room , and etc . These kinds of experiences can add more value to this condominium which is new , unique and rarely used in most condominium nowadays .
In the afternoon session , the participants were invited to sit and talk personally with housing loan specialist .
We arrange the space which can bring more comfort and friendly atmosphere to let them sit and create longer conversation with bank sale staffs so that the staffs can have enough time to tell some previous success cases to assure the investors about their concerns . Insight & Approach
By doing all of these , at the end of the day , the bank can gain up to 25 bookings ( almost 10 % of the total
participants ) which cost more than 500 million THB .
What I have learned from applying storytelling tool through this event is we can build up people from zero
need to the final booking decision within a day . This tool can shift the feeling of ‘ want ’ to ‘ need ’ easily by creating an intersect feeling between speaker and the audients . Plus , combining the direct experiences of the condominium ( visualization tool ) can make the story be more ponderable . I personally believe that the more we can make interesting stories , the more the target customers we can
capture . That will be the very first thing I have to consider for the next time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15723 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
As a student mentor working in one of rural areas of India , I converse with a lot of students for whom the world out there is as alien as it gets . Even though I come from a similar place , my recent stint in management consulting has made my style more suitable to talking to c- suite employees . When I go back to talk to these students , the same fact and data based approach fails to motivate them and the resultant impact remains close to nothing . The primary flaw in this approach , while talking to students in villages , is that it does not allow them to relate to me – even though once I was where they are now .
Selection
Israel Donaldson mentioned in the storytelling session in week 2 that a story connects to emotions , characters and values of people . This seemed to be the best tool that I could pick and use to fulfil the missing criteria .
Application
When I went to meet the students in village , I ensured that I leverage the three key components or essentials of storytelling , that are , logic , emotional connection and a larger purpose . I started with my own journey from village to the city so as to establish a vision that what I will talk going forward is all possible . I implemented a bit of visualization to show key decision points and focus areas to discuss with students . I asked them what alternate choices could have been made and worked with them to create a story of how each choice could have changed my life . The idea was to show how every little choice matters and how these small things can shape their life .
Insight
I witnessed a different level of excitement among the children as the whole session was now pictorially gamified . No one , including myself , knew how permutation & combination of different choices will shape the journey . It gave the students something to think about how life choices are made on a practical basis . Although it started with me talking about myself , I was surprised by seeing how my life could have changed if I had taken a decision a little differently . It was a lesson for me as well .
I asked the students to plot a similar story for themselves , keeping them as the lead character and coming up with key decision points that they have faced in their lives . This will enable them to “ have moments of reflection ” , know themselves better and help notice such important points in future .
Approach
In my next session I am planning to do this as a group activity . I will ask them to study lives of different famous personalities who have come from a humble beginning and plot key decision points in their lives . This way we will be able to explore a number of scenarios and stories that the students can relate to .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
As a student mentor working in one of rural areas of India , I converse with a lot of students for whom the world out there is as alien as it gets . Even though I come from a similar place , my recent stint in management consulting has made my style more suitable to talking to c- suite employees . When I go back to talk to these students , the same fact and data based approach fails to motivate them and the resultant impact remains close to nothing . The primary flaw in this approach , while talking to students in villages , is that it does not allow them to relate to me – even though once I was where they are now .
Selection
Israel Donaldson mentioned in the storytelling session in week 2 that a story connects to emotions , characters and values of people . This seemed to be the best tool that I could pick and use to fulfil the missing criteria .
Application
When I went to meet the students in village , I ensured that I leverage the three key components or essentials of storytelling , that are , logic , emotional connection and a larger purpose . I started with my own journey from village to the city so as to establish a vision that what I will talk going forward is all possible . I implemented a bit of visualization to show key decision points and focus areas to discuss with students . I asked them what alternate choices could have been made and worked with them to create a story of how each choice could have changed my life . The idea was to show how every little choice matters and how these small things can shape their life .
Insight
I witnessed a different level of excitement among the children as the whole session was now pictorially gamified . No one , including myself , knew how permutation & combination of different choices will shape the journey . It gave the students something to think about how life choices are made on a practical basis . Although it started with me talking about myself , I was surprised by seeing how my life could have changed if I had taken a decision a little differently . It was a lesson for me as well .
I asked the students to plot a similar story for themselves , keeping them as the lead character and coming up with key decision points that they have faced in their lives . This will enable them to “ have moments of reflection ” , know themselves better and help notice such important points in future .
Approach
In my next session I am planning to do this as a group activity . I will ask them to study lives of different famous personalities who have come from a humble beginning and plot key decision points in their lives . This way we will be able to explore a number of scenarios and stories that the students can relate to .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17963 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Addressing partners concern and grievances regarding back office support in
transaction in IT distribution segment which was affecting substantial revenue
2 . Selection : Learning Launch was applied for addressing the same which helped in figuring
out the problem area .
3 . Application : When I took over from my previous assignment to my current profile which is
in the IT distribution segment , I found major disconnect in the partner community as far as addressing the credit related issues which was in turn affecting the transactions . I observed and figured out that the main concern areas were mainly due to disconnect of the credit team with the partners community . Since credit is an enabler / facilitator in the sales process , to start with what I did is to accompany the sales team to the top volume partners and met the owners / directors / finance heads to understand the specific areas of concerns that needs to be addressed on priority . To have a confidence building measures among the top partner community what I did is to align myself on a regular basis related to transactions . This activity helped a lot in getting partners mind share / confidence towards us which in turn helped in increasing the revenue of the organisation . The same process was slowly applied to other partners both in the city and upcountry where I had to travel extensively to meet each of them since the dynamics of the Biz is different with different partners . I broadly listed down the concern areas which were mainly pertaining to the extension of credit limits , credit periods and accounting issues and with some partners it ’s the combination of all . I along with the senior sales team formed a core committee who meets every once a week to address these issues and took necessary corrective measures as far as all the above points are concerned . We also introduced the system of sending accounts statements to the partner on a monthly basis where in the partner was in a position to know the transaction details and introduced tele - calling facility to the partners accounts team to monitor the same . This activity helped in bringing more than 30 % of the inactive partner back to our fold and helped us make the organisation grow .
4 . Insight : I could understand the partners needs/ grievances much better while
meeting / discussing & thus find out the reasons behind partners reluctant of doing transactions with us . I could figure out the issues & addressed it too which helped us increase our revenue .
5 . Approach : Learning launch helped us to understand the issue which prompted me to do
act instantly for plugging the problems . The same tool can be used for other Industries also which will take the back office support functions to new dimensions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Addressing partners concern and grievances regarding back office support in
transaction in IT distribution segment which was affecting substantial revenue
2 . Selection : Learning Launch was applied for addressing the same which helped in figuring
out the problem area .
3 . Application : When I took over from my previous assignment to my current profile which is
in the IT distribution segment , I found major disconnect in the partner community as far as addressing the credit related issues which was in turn affecting the transactions . I observed and figured out that the main concern areas were mainly due to disconnect of the credit team with the partners community . Since credit is an enabler / facilitator in the sales process , to start with what I did is to accompany the sales team to the top volume partners and met the owners / directors / finance heads to understand the specific areas of concerns that needs to be addressed on priority . To have a confidence building measures among the top partner community what I did is to align myself on a regular basis related to transactions . This activity helped a lot in getting partners mind share / confidence towards us which in turn helped in increasing the revenue of the organisation . The same process was slowly applied to other partners both in the city and upcountry where I had to travel extensively to meet each of them since the dynamics of the Biz is different with different partners . I broadly listed down the concern areas which were mainly pertaining to the extension of credit limits , credit periods and accounting issues and with some partners it ’s the combination of all . I along with the senior sales team formed a core committee who meets every once a week to address these issues and took necessary corrective measures as far as all the above points are concerned . We also introduced the system of sending accounts statements to the partner on a monthly basis where in the partner was in a position to know the transaction details and introduced tele - calling facility to the partners accounts team to monitor the same . This activity helped in bringing more than 30 % of the inactive partner back to our fold and helped us make the organisation grow .
4 . Insight : I could understand the partners needs/ grievances much better while
meeting / discussing & thus find out the reasons behind partners reluctant of doing transactions with us . I could figure out the issues & addressed it too which helped us increase our revenue .
5 . Approach : Learning launch helped us to understand the issue which prompted me to do
act instantly for plugging the problems . The same tool can be used for other Industries also which will take the back office support functions to new dimensions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10016 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Online Marketing Strategic Planning Through Learning Launch Approach
Challenge In my organization ’s I have been awarded to look upon the marketing and sales department and my challenge is to develop a strategy via improvement of workflow i.e. activities in order to increase sales , thus increasing the growth through the online channel and further spending of the marketing allocation on the right campaigns . The project scope includes the marketing and sales department , comprising of five interns and me as the lead manager , as well as the operation department and IT department , with whom we will be working closely . The project throughput is limited to internal resources ( i.e. , internal budget allocation and intern time ) . The project time span is 45 business days and the solution should include an even distribution of marketing and sales strategy to drive sales up . The prime focus here is to uncover what our team members including intern , as well as key stakeholders consisting of customers and other departments , consider it to be ineffective or problematic with regard to the strategy . Selection Our intern team has already gone through several design thinking activities and tools , thus we are ready to try the learning launch . The learning launch as we know is an experiment meant to quickly test the hypothesis and prototype and then consider for full scale application based on the results .
Application For the first learning launch , our team focused on the structure and execution framework to be followed for online marketing . In particular , the goal is to see whether it can be structured i.e. tasks , projects , and processes , for adopting the project management strategy effectively and making the process more agile . This tested our assumption that the structure and proper execution model were the main causes of our workflow challenge . Two overcome this ; the team went through digital workshop of 3 days on online marketing . Next , the team with the intern carried out on hand application of the learning for effective and agile workflow design for meeting the goals . It is expected that a document with a clear description of the new , more agile processes / workflow will be developed . For the second learning launch , the team was tasked to focus on gaining clarity about the required sub task and priorities based on the previous trial . This lead to the testing of hypothesis and assumption and revealed that the prioritization of tasks was the main cause of workflow challenge . The team then went on to carry out anonymous survey from different stake holders from the larger customer base to other departments . The surveys included questions consisting of efficacy of new proposed process , understanding of the process and the task prioritization within a two - week timeframe . Insight Through application of learning launch tool , the team identified the hypothesis and designed launches to test these model . Additionally , through the anticipated results , it was considered that through more agile and strategic approach , improve of the workflow and increase in sales can be
achieved . Thus the managerial stakeholders would highly appreciate the approach and will be open to take up the developed workflow strategy . Although due to some anomaly in the actual results the managerial department and IT department expressed some concerns thus moving forward the team will review this insight given by the stakeholders and incorporate it into future launch designs . Approach As the team in its initial stages has gone through different design thinking activities / tools and currently the appropriate tool to apply at this stage was learning launch . As previously discussed , the team will review the insight gained from the first launch and incorporate this insight into future launch designs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Online Marketing Strategic Planning Through Learning Launch Approach
Challenge In my organization ’s I have been awarded to look upon the marketing and sales department and my challenge is to develop a strategy via improvement of workflow i.e. activities in order to increase sales , thus increasing the growth through the online channel and further spending of the marketing allocation on the right campaigns . The project scope includes the marketing and sales department , comprising of five interns and me as the lead manager , as well as the operation department and IT department , with whom we will be working closely . The project throughput is limited to internal resources ( i.e. , internal budget allocation and intern time ) . The project time span is 45 business days and the solution should include an even distribution of marketing and sales strategy to drive sales up . The prime focus here is to uncover what our team members including intern , as well as key stakeholders consisting of customers and other departments , consider it to be ineffective or problematic with regard to the strategy . Selection Our intern team has already gone through several design thinking activities and tools , thus we are ready to try the learning launch . The learning launch as we know is an experiment meant to quickly test the hypothesis and prototype and then consider for full scale application based on the results .
Application For the first learning launch , our team focused on the structure and execution framework to be followed for online marketing . In particular , the goal is to see whether it can be structured i.e. tasks , projects , and processes , for adopting the project management strategy effectively and making the process more agile . This tested our assumption that the structure and proper execution model were the main causes of our workflow challenge . Two overcome this ; the team went through digital workshop of 3 days on online marketing . Next , the team with the intern carried out on hand application of the learning for effective and agile workflow design for meeting the goals . It is expected that a document with a clear description of the new , more agile processes / workflow will be developed . For the second learning launch , the team was tasked to focus on gaining clarity about the required sub task and priorities based on the previous trial . This lead to the testing of hypothesis and assumption and revealed that the prioritization of tasks was the main cause of workflow challenge . The team then went on to carry out anonymous survey from different stake holders from the larger customer base to other departments . The surveys included questions consisting of efficacy of new proposed process , understanding of the process and the task prioritization within a two - week timeframe . Insight Through application of learning launch tool , the team identified the hypothesis and designed launches to test these model . Additionally , through the anticipated results , it was considered that through more agile and strategic approach , improve of the workflow and increase in sales can be
achieved . Thus the managerial stakeholders would highly appreciate the approach and will be open to take up the developed workflow strategy . Although due to some anomaly in the actual results the managerial department and IT department expressed some concerns thus moving forward the team will review this insight given by the stakeholders and incorporate it into future launch designs . Approach As the team in its initial stages has gone through different design thinking activities / tools and currently the appropriate tool to apply at this stage was learning launch . As previously discussed , the team will review the insight gained from the first launch and incorporate this insight into future launch designs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22216 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Student : Angelo Martello
Learning Launch project
Chapters :
Challenge
I ’m a project manager , involved on new product development department within a company which is a supplier of hi - tech equipment for the electronic business . Our challenge is to develop new products hitting the roadmap established from Top management especially for the budget , resources and technology differentiation from competitors . The project is limited within R&D Product development department . In our first learning launch We will try to think out of the box , trying to wear our customer ’s shoes during the brainstorming activities . There will be a further and parallel activities performed by sales dept . that will collect man voice of the customers .
Selection
We already tried to use some Design thinking tools in the past but , at that time just a part of the team was really engaged and even really conscious about the potential of the instrument . Right now , more or less every resource within the team has joined the Design thinking class , so the target is to adopt the tool for an Alpha product all along the whole product development phases .
Application
On our First learning launch meeting we tried to wear the customer shoes collecting a list of lacks that they have . It has been made thinking not only about their supply chain , where we are currently involved , but also the current technology gap they are facing due to the physical limits of the technology ,
geopolitical scenarios . It has been done in this way in order to abandon our daily way of thinking about the market . All the ideas had been written on a sticky note and attached on a whiteboard . As a second step We came back in our mind thinking which of those ideas could be fix by their supplier and ranking them based on the value gained from customer if it could be solve in a way or another . We choose to focus only on first 3 ideas with high position on ranking and where their supply chain is involved . The first learning lunch session ends here after 3 hours meeting .
After one week We join the second session . We began trying to recap what ’s happened during the first one session and We start to think on which of the 3 idea We should invest resources . The analysis has been performed considering the cost of resources , time to market , the customer ’s interview collected by our Sales dept . , the technology differentiation We could introduce in order to avoid an easy adoption of the same idea from competitors . Based on data collected from customers and the deep dive performed , the cost benefit analysis has been terminated choosing only one Customer ’s high value problem . We ’ll invest in order to fix only that point .
Insight
Applying the learning launch tool our team had identified the priorities of the market thinking out of the box . The output of our analysis is essentially a forecast , which is based on a deep analysis ran by a skilled team of engineers . We ’ll proceed with product development activities keep in mind what has been highlighted during the first 2 sessions . The purpose is to schedule at least another session of brainstorming , this time with a very technical approach , and it will be useful to address the hardware and software architecture of the new product that will solve the problem we ’ve identified . The insight I think is that moving in this way the chance of release something that will be easily adopt from market has been increased a lot .
Approach
Each member of the team has been fully engaged on this activity and now We ’re conscious of the potential of the tool . As I ’ve previously mentioned We ’ll keep
this approach during the next phases of the project . Till now We turned the activities of learning launch as a marketing investigation but in the next phase of the project We ’ll face the technical side of the product development using Design Thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT: Angelo Martello
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Student : Angelo Martello
Learning Launch project
Chapters :
Challenge
I ’m a project manager , involved on new product development department within a company which is a supplier of hi - tech equipment for the electronic business . Our challenge is to develop new products hitting the roadmap established from Top management especially for the budget , resources and technology differentiation from competitors . The project is limited within R&D Product development department . In our first learning launch We will try to think out of the box , trying to wear our customer ’s shoes during the brainstorming activities . There will be a further and parallel activities performed by sales dept . that will collect man voice of the customers .
Selection
We already tried to use some Design thinking tools in the past but , at that time just a part of the team was really engaged and even really conscious about the potential of the instrument . Right now , more or less every resource within the team has joined the Design thinking class , so the target is to adopt the tool for an Alpha product all along the whole product development phases .
Application
On our First learning launch meeting we tried to wear the customer shoes collecting a list of lacks that they have . It has been made thinking not only about their supply chain , where we are currently involved , but also the current technology gap they are facing due to the physical limits of the technology ,
geopolitical scenarios . It has been done in this way in order to abandon our daily way of thinking about the market . All the ideas had been written on a sticky note and attached on a whiteboard . As a second step We came back in our mind thinking which of those ideas could be fix by their supplier and ranking them based on the value gained from customer if it could be solve in a way or another . We choose to focus only on first 3 ideas with high position on ranking and where their supply chain is involved . The first learning lunch session ends here after 3 hours meeting .
After one week We join the second session . We began trying to recap what ’s happened during the first one session and We start to think on which of the 3 idea We should invest resources . The analysis has been performed considering the cost of resources , time to market , the customer ’s interview collected by our Sales dept . , the technology differentiation We could introduce in order to avoid an easy adoption of the same idea from competitors . Based on data collected from customers and the deep dive performed , the cost benefit analysis has been terminated choosing only one Customer ’s high value problem . We ’ll invest in order to fix only that point .
Insight
Applying the learning launch tool our team had identified the priorities of the market thinking out of the box . The output of our analysis is essentially a forecast , which is based on a deep analysis ran by a skilled team of engineers . We ’ll proceed with product development activities keep in mind what has been highlighted during the first 2 sessions . The purpose is to schedule at least another session of brainstorming , this time with a very technical approach , and it will be useful to address the hardware and software architecture of the new product that will solve the problem we ’ve identified . The insight I think is that moving in this way the chance of release something that will be easily adopt from market has been increased a lot .
Approach
Each member of the team has been fully engaged on this activity and now We ’re conscious of the potential of the tool . As I ’ve previously mentioned We ’ll keep
this approach during the next phases of the project . Till now We turned the activities of learning launch as a marketing investigation but in the next phase of the project We ’ll face the technical side of the product development using Design Thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Angelo Martello"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6095 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
1 . Challenge
I work in the Finance and Budget Section ( FBS ) of a large international organization . We use an Enterprise Resource Planning ( ERP ) Software . When a payment is processed , certain background checks are made against the data . If these checks do not have a positive outcome the payment will be in error and not be paid . I often have to explain these processes to colleagues from outside of FBS , so they can understand what they need to do in order for the payment to be released . I have tried to explain this is financial terms in the past , but this has proven difficult for colleagues to understand .
2 . Selection
To move away from financial concepts , I wanted to relate the process to something , which colleagues already understand from their lives outside of the office . I felt storytelling could help with this . Storytelling is the process of providing people a connection with the piece of information we are helping them to understand . In doing this , it is important to understand the audience , their own knowledge and the language that they will be familiar with . It is also important to have a clear sequence of events in building up the story , so we can take the audience with us .
3 . Application
In the ERP there are two background checks made . The first is to ensure that the payments falls within what has been included in the approved budget . The second is to ensure that there is still cash available to make the payment . I therefore tell the story as follows : Imagine that you are going to do your weekly grocery shopping . The first thing you will do is to check the ingredients and other items that you will need and write a list . This list is like your budget in the ERP . It is what you need to be able to produce the output that you wish for . Then you go to the supermarket and carefully only put the items into your trolley that you have included on your list . You are confident that you have kept to your list . However , when you get to the till to pay , even if you have been very careful with your choices , if you do n’t have enough cash , or balance on your bank account , you will not be able to buy the items in your trolley . Most people seem to have had the experience of getting to the till and then the payment not going through , so this adds to the understanding of what the background checks in our ERP are set up to achieve .
4 . Insight
Colleagues are understandably frustrated when our ERP does not allow a payment , for which they are responsible , to go though . They often react by telling me that they have set up the budget and that it has been approved . This story has allowed me to link the system process to something which they understand in their daily lives i.e. that they also need to have cash or sufficient balance in their account , for the transaction to go through . This insight allows them to take appropriate action in the system .
I have been surprised by how effective this simple story has been and would like to use the technique more widely . I am involved in developing and improving processes in our systems , which is why I wanted to understand more about innovative design thinking . I believe we could gain new insights into these processes by finding similar examples from our own lives and developing stories around them .
5 . Approach
I think story telling was a good approach in the above example . An alternative would have been visualization , perhaps requesting the colleague to draw the system process as they understood it . This would show which piece of the process was not clear . However I think would be quite threatening , since it was mentioned in the course , that people are not confident about their drawing skills . Storytelling is not threatening and provides a different perspective on an issue , providing insight and understanding .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
1 . Challenge
I work in the Finance and Budget Section ( FBS ) of a large international organization . We use an Enterprise Resource Planning ( ERP ) Software . When a payment is processed , certain background checks are made against the data . If these checks do not have a positive outcome the payment will be in error and not be paid . I often have to explain these processes to colleagues from outside of FBS , so they can understand what they need to do in order for the payment to be released . I have tried to explain this is financial terms in the past , but this has proven difficult for colleagues to understand .
2 . Selection
To move away from financial concepts , I wanted to relate the process to something , which colleagues already understand from their lives outside of the office . I felt storytelling could help with this . Storytelling is the process of providing people a connection with the piece of information we are helping them to understand . In doing this , it is important to understand the audience , their own knowledge and the language that they will be familiar with . It is also important to have a clear sequence of events in building up the story , so we can take the audience with us .
3 . Application
In the ERP there are two background checks made . The first is to ensure that the payments falls within what has been included in the approved budget . The second is to ensure that there is still cash available to make the payment . I therefore tell the story as follows : Imagine that you are going to do your weekly grocery shopping . The first thing you will do is to check the ingredients and other items that you will need and write a list . This list is like your budget in the ERP . It is what you need to be able to produce the output that you wish for . Then you go to the supermarket and carefully only put the items into your trolley that you have included on your list . You are confident that you have kept to your list . However , when you get to the till to pay , even if you have been very careful with your choices , if you do n’t have enough cash , or balance on your bank account , you will not be able to buy the items in your trolley . Most people seem to have had the experience of getting to the till and then the payment not going through , so this adds to the understanding of what the background checks in our ERP are set up to achieve .
4 . Insight
Colleagues are understandably frustrated when our ERP does not allow a payment , for which they are responsible , to go though . They often react by telling me that they have set up the budget and that it has been approved . This story has allowed me to link the system process to something which they understand in their daily lives i.e. that they also need to have cash or sufficient balance in their account , for the transaction to go through . This insight allows them to take appropriate action in the system .
I have been surprised by how effective this simple story has been and would like to use the technique more widely . I am involved in developing and improving processes in our systems , which is why I wanted to understand more about innovative design thinking . I believe we could gain new insights into these processes by finding similar examples from our own lives and developing stories around them .
5 . Approach
I think story telling was a good approach in the above example . An alternative would have been visualization , perhaps requesting the colleague to draw the system process as they understood it . This would show which piece of the process was not clear . However I think would be quite threatening , since it was mentioned in the course , that people are not confident about their drawing skills . Storytelling is not threatening and provides a different perspective on an issue , providing insight and understanding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21406 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge
This year I graduated from the Institute , getting a Bachelor 's degree in Applied Mathematics and Physics . I graduated from the Department of Biological and Medical Physics ; however I decided to get a Master 's degree in management . But the information on the website of the program was not enough clear for me , so I wanted to learn more about program from students of this one . I found a few people on social networks and sent them a message : " Hello . I saw your name in the list of students on the program " Governance of Science , Technology and Innovation " in the HSE . Can I ask you a couple questions about the program , please ? "
I was ignored once , I was ignored second … And then I realized that I need to change my tactics .
Selection
I noticed that my actions and my goal are the same as in the surveys of the target audience to answer the question " What is ? " . I decided to use the tools that we were told about to solve my problem . In order to improve communication , I decided to apply the storytelling tool . A more detailed story about me and about my intentions could give to person some notion about me , and he would share information with me more willingly .
Application
I changed the text of the message , telling about myself so that my future interlocutor knew who he was dealing with , and felt sympathy for me . I told him which institute I graduated from and why I decided to apply for this program . I told how I found him through social networks , and also explained why I was looking for a student , instead of writing to the program manager .
The answer came very quickly . I received a warm letter , and then a few more letters with answers to my questions .
Insight
Thus , using the storytelling tool , I was able to improve communication with interlocutor and find out the information that interests me . I saw that storytelling works not only for entrepreneur 's challenges but for ordinary life too . The gained
experience will allow me to quickly look for the necessary information from other people in the future .
Approach
As an alternative approach , I could continue to send short uninformative messages to different students and wait for at least one of them to answer me . In any case , people are different and someone would be happy to write me an answer to this strange letter too . However , I found only 4 students from this program on social networks , so it was important for me not the number of messages that were sent , but their effectiveness . Using the storytelling tool allowed me to increase the effectiveness of my letters from 0 % to 100 % . I hope that knowledge of this method will help me not only in student life , but also to solve more complex problems in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge
This year I graduated from the Institute , getting a Bachelor 's degree in Applied Mathematics and Physics . I graduated from the Department of Biological and Medical Physics ; however I decided to get a Master 's degree in management . But the information on the website of the program was not enough clear for me , so I wanted to learn more about program from students of this one . I found a few people on social networks and sent them a message : " Hello . I saw your name in the list of students on the program " Governance of Science , Technology and Innovation " in the HSE . Can I ask you a couple questions about the program , please ? "
I was ignored once , I was ignored second … And then I realized that I need to change my tactics .
Selection
I noticed that my actions and my goal are the same as in the surveys of the target audience to answer the question " What is ? " . I decided to use the tools that we were told about to solve my problem . In order to improve communication , I decided to apply the storytelling tool . A more detailed story about me and about my intentions could give to person some notion about me , and he would share information with me more willingly .
Application
I changed the text of the message , telling about myself so that my future interlocutor knew who he was dealing with , and felt sympathy for me . I told him which institute I graduated from and why I decided to apply for this program . I told how I found him through social networks , and also explained why I was looking for a student , instead of writing to the program manager .
The answer came very quickly . I received a warm letter , and then a few more letters with answers to my questions .
Insight
Thus , using the storytelling tool , I was able to improve communication with interlocutor and find out the information that interests me . I saw that storytelling works not only for entrepreneur 's challenges but for ordinary life too . The gained
experience will allow me to quickly look for the necessary information from other people in the future .
Approach
As an alternative approach , I could continue to send short uninformative messages to different students and wait for at least one of them to answer me . In any case , people are different and someone would be happy to write me an answer to this strange letter too . However , I found only 4 students from this program on social networks , so it was important for me not the number of messages that were sent , but their effectiveness . Using the storytelling tool allowed me to increase the effectiveness of my letters from 0 % to 100 % . I hope that knowledge of this method will help me not only in student life , but also to solve more complex problems in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15647 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenges and Selection
Visualization is a tool that I use the most for my work . As a scientist and mentor , I often use this
tool to make audiences and students to understand the concept of the research work and
hypothesis . Also , it helps to clarify the main problems and illustrate experimental process to the
groups to discuss and solve it . Moreover , it helps a lot to express data in graphical and illustrative
way . Therefore , every moment I usually focus on the visualization tool to make my innovative
biomaterial design . However , the visualization is not easy as we expect , especially for the
beginners and students . It needs a person to have a creative ideas and smart illustration in their
mind firstly and then should think how creatively draw their opinion on the program . Once , it ’s
successfully illustrated , there is a word to cite “ a picture is worth a thousand words ” .
Application
I used before a visualization on my research work , but I will continue to use it more in smarter
way to stimulate my creativity . Also , I will teach students how to make their data understandable
by visualization tool . As a mentioned before in the class , “ the visualization is a way to unlocking a
different part of brain and it allows us nonverbal way ” . I usually researching firstly my idea as
possibly to explore , develop and try to see what the advantages from the other works . Briefly , I
sketching my opinion and discuss with group members what I found and what I am going to do .
Then , I move on to do experimentation based on my findings and make my imagination as a real
material . After , I got result and then I will go again to draw and make graphical expression to let
people understand what I obtained from the experiment . I think , to improve visualization tool is
to repeat many times until expressing my opinion exactly the same way . This tool is especially the
most important tool for the researchers and scientists to illustrate what is going on . What I learnt
from this class and my experience , I will teach to the students to illustrate their ideas and make
good PowerPoint presentation .
Insight and approach
Based on my experience , I will teach how to use visualization tool more creatively to students . For
this , I will again use this tool to make students understandable and make graphical data based on
their data set . For illustrating data , there are many ways to express such as column , bar , dot and
line graphs , but need to choose very carefully depending on the what result you want to show
and express . Depending on the selection , people can interpret data in many different ways , so it ’s
important to choose first which graph is the most appropriate to make my data understandable .
For this selection , we can discuss first what the outfit is and how we can express it and then we
can move to make the most appropriate graphic with several trials .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenges and Selection
Visualization is a tool that I use the most for my work . As a scientist and mentor , I often use this
tool to make audiences and students to understand the concept of the research work and
hypothesis . Also , it helps to clarify the main problems and illustrate experimental process to the
groups to discuss and solve it . Moreover , it helps a lot to express data in graphical and illustrative
way . Therefore , every moment I usually focus on the visualization tool to make my innovative
biomaterial design . However , the visualization is not easy as we expect , especially for the
beginners and students . It needs a person to have a creative ideas and smart illustration in their
mind firstly and then should think how creatively draw their opinion on the program . Once , it ’s
successfully illustrated , there is a word to cite “ a picture is worth a thousand words ” .
Application
I used before a visualization on my research work , but I will continue to use it more in smarter
way to stimulate my creativity . Also , I will teach students how to make their data understandable
by visualization tool . As a mentioned before in the class , “ the visualization is a way to unlocking a
different part of brain and it allows us nonverbal way ” . I usually researching firstly my idea as
possibly to explore , develop and try to see what the advantages from the other works . Briefly , I
sketching my opinion and discuss with group members what I found and what I am going to do .
Then , I move on to do experimentation based on my findings and make my imagination as a real
material . After , I got result and then I will go again to draw and make graphical expression to let
people understand what I obtained from the experiment . I think , to improve visualization tool is
to repeat many times until expressing my opinion exactly the same way . This tool is especially the
most important tool for the researchers and scientists to illustrate what is going on . What I learnt
from this class and my experience , I will teach to the students to illustrate their ideas and make
good PowerPoint presentation .
Insight and approach
Based on my experience , I will teach how to use visualization tool more creatively to students . For
this , I will again use this tool to make students understandable and make graphical data based on
their data set . For illustrating data , there are many ways to express such as column , bar , dot and
line graphs , but need to choose very carefully depending on the what result you want to show
and express . Depending on the selection , people can interpret data in many different ways , so it ’s
important to choose first which graph is the most appropriate to make my data understandable .
For this selection , we can discuss first what the outfit is and how we can express it and then we
can move to make the most appropriate graphic with several trials .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13925 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping in HR : how it helps to unlock your career ”
Challenge
Due to my role as HR partner I ’m used to solve operational tasks that are mostly clear , having obvious steps to adhere to or having best practice to benchmark . I support business functions in regular HR processes or search best solutions for HR related issues that business may have .
Things have changed when we launched a program aimed at finding HiPo ( high potential employees ) and identifying talent pool among HQ middle management . We ’ve gone through the first and most clear steps – criteria elaboration , assessment , results alignment and communication .
Now we face , in my opinion , the most challenging part of the process - support business in search for answers to the questions related to their competences , expertise and career development . It becomes even more challenging due to constantly changing business environment , rapid technological progress – all these factors leading to emergence of new approaches , competencies , roles , and even professions . Thus , my further task is to help “ create ” career paths , promote out - of- box approach to development .
Selection
In Week 3 we talked much about using mind maps as a means to kickstart creativity in search of “ What if ? ” . To my mind , this one of the most difficult questions in design thinking approach “ path ” – either you challenge yourself with this question and “ open the door ” - boost further brainstorming and reveal new approach , or you stick to accustomed and familiar best - practice “ room ” and kill any new idea that might have been born today .
Mind mapping enables to visualize “ ideas ’ paths ” and discuss different ways and steps to solve a problem . In our course we learnt how we can use this tool in one of more broad ways – developing ideas based on various data gathered and involving feedback from different groups / parties . In terms of my task , this tool suits best and is applicable for each scenario : for those employees who have exact vision of their further career steps and for those who are stuck in their current position and role .
Application
We will create a mind map and discuss alternative steps to create career planning , revealing the direction the career to take , the job skills and knowledge required .
Below are the steps that I ’m going to follow with each participant :
- Knowing who you are ( “ what is ” ): once one have thought about where he is
at now and where he wants to be , he can work on getting to know his skills , interests and values , considering what is important / valuable ;
- Understanding alternatives where you might undertake ( “ what if ” ): which
ways are most probable and which are n’t but he is curious in following them , then - what skills and knowledge it requires , what deters him from learning it , what are risks&opportunities ;
- Developing further actions : comparing options ( with no personal judgment
from my side ) , narrowing down choices and thinking about what suits best at this point in time / in x years . This kind of thinking helps break down big picture career strategy and plan it into manageable pieces .
In this exercise my goal is not to fix on paper a career plan , but discuss and show perspectives , alternative ways of cross - functional development and horizontal promotions . Such a broad picture of various alternatives , I ’m sure , will result in interesting people decisions that will occur .
( example visualization )
Insight
As I was listening to mind mapping technique , it stroke my mind that I do often use this approach – in a so - called “ dot - voting ” exercise during hr trainings : participants are given a strip of dots that they can use to vote for an idea discussed by sticking a dot on the corresponding note .
The advantage of such an approach allows people to equally express their views without argument , as well as practice this approach in larger groups where discussions are n’t practical or efficient . Also such approach helps to make any voting neutral : the status of the participant ’s position does not matter , each point of view is valuable and taken into account .
Approach
I will definitely use mind mapping approach in various ways and tasks : in order to help me see how ideas are linked , to brainstorm ideas or even to take notes .
I ’m sure that this is also a great tool in coaching : to reveal alternative ways , to open things up , to see patterns and ideas emerge , to gain new insights and perspectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping in HR : how it helps to unlock your career ”
Challenge
Due to my role as HR partner I ’m used to solve operational tasks that are mostly clear , having obvious steps to adhere to or having best practice to benchmark . I support business functions in regular HR processes or search best solutions for HR related issues that business may have .
Things have changed when we launched a program aimed at finding HiPo ( high potential employees ) and identifying talent pool among HQ middle management . We ’ve gone through the first and most clear steps – criteria elaboration , assessment , results alignment and communication .
Now we face , in my opinion , the most challenging part of the process - support business in search for answers to the questions related to their competences , expertise and career development . It becomes even more challenging due to constantly changing business environment , rapid technological progress – all these factors leading to emergence of new approaches , competencies , roles , and even professions . Thus , my further task is to help “ create ” career paths , promote out - of- box approach to development .
Selection
In Week 3 we talked much about using mind maps as a means to kickstart creativity in search of “ What if ? ” . To my mind , this one of the most difficult questions in design thinking approach “ path ” – either you challenge yourself with this question and “ open the door ” - boost further brainstorming and reveal new approach , or you stick to accustomed and familiar best - practice “ room ” and kill any new idea that might have been born today .
Mind mapping enables to visualize “ ideas ’ paths ” and discuss different ways and steps to solve a problem . In our course we learnt how we can use this tool in one of more broad ways – developing ideas based on various data gathered and involving feedback from different groups / parties . In terms of my task , this tool suits best and is applicable for each scenario : for those employees who have exact vision of their further career steps and for those who are stuck in their current position and role .
Application
We will create a mind map and discuss alternative steps to create career planning , revealing the direction the career to take , the job skills and knowledge required .
Below are the steps that I ’m going to follow with each participant :
- Knowing who you are ( “ what is ” ): once one have thought about where he is
at now and where he wants to be , he can work on getting to know his skills , interests and values , considering what is important / valuable ;
- Understanding alternatives where you might undertake ( “ what if ” ): which
ways are most probable and which are n’t but he is curious in following them , then - what skills and knowledge it requires , what deters him from learning it , what are risks&opportunities ;
- Developing further actions : comparing options ( with no personal judgment
from my side ) , narrowing down choices and thinking about what suits best at this point in time / in x years . This kind of thinking helps break down big picture career strategy and plan it into manageable pieces .
In this exercise my goal is not to fix on paper a career plan , but discuss and show perspectives , alternative ways of cross - functional development and horizontal promotions . Such a broad picture of various alternatives , I ’m sure , will result in interesting people decisions that will occur .
( example visualization )
Insight
As I was listening to mind mapping technique , it stroke my mind that I do often use this approach – in a so - called “ dot - voting ” exercise during hr trainings : participants are given a strip of dots that they can use to vote for an idea discussed by sticking a dot on the corresponding note .
The advantage of such an approach allows people to equally express their views without argument , as well as practice this approach in larger groups where discussions are n’t practical or efficient . Also such approach helps to make any voting neutral : the status of the participant ’s position does not matter , each point of view is valuable and taken into account .
Approach
I will definitely use mind mapping approach in various ways and tasks : in order to help me see how ideas are linked , to brainstorm ideas or even to take notes .
I ’m sure that this is also a great tool in coaching : to reveal alternative ways , to open things up , to see patterns and ideas emerge , to gain new insights and perspectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15289 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE : The challenge is to reduce the pain points of customers in a saree retail store particularly in context to customer in - store experience and after sales experience . Many customers have to wait for a long time and inferior sales service were continuously leading to decrease in sales .
SELECTION : I have along with my workforce , few key customers , cold leads and family members brainstormed on the entire journey of a consumer right from thinking about buying a saree to the end point of finally wearing the newly bought one . Journey mapping of the consumer will help to determine the key factors that play a highly influential role in making a purchase and those which cause inconvenience and confusion in the buying decision .
APPLICATION : While brainstorming on the customer journey and mind mapping the diverse customer cohorts , I went ahead with rapid experimentation process based on the insights gathered and idea generated . The male sales team was changed to women sales team and these were trained in engaging with the customers right from the moment of entering the store . Understanding their requirements and based on the same giving suggestions . Focusing on the reactions of the customer on each item displayed and in the different type it is displayed and accordingly modifying the sales approach in real time .
INSIGHT : Rapidly testing each and every customers response to the new female staff and the active engagement and vivid display of items with different sales approaches made it clear that women customers feel more comfortable in talking with another women rather than a male salesperson . When comfortability of the customer is established , it leads to gaining her confidence and trust to provide the best saree for her . A saree which resonates with her personality . Women customers were also open to make small talks in between which helped to reduce the idle time of customers .
APPROACH : The team did many experiments with different customers for a 3 - week period through changing the workforce from male to female and training them to engage with customers actively and continuously revamping their sales approach based on the reactions of customers . This led to a significant 20 % increase in sales on in the 3 week experimentation phase . We immediately implemented the same and realized increase in customer lifetime value , ultimately generating more revenue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE : The challenge is to reduce the pain points of customers in a saree retail store particularly in context to customer in - store experience and after sales experience . Many customers have to wait for a long time and inferior sales service were continuously leading to decrease in sales .
SELECTION : I have along with my workforce , few key customers , cold leads and family members brainstormed on the entire journey of a consumer right from thinking about buying a saree to the end point of finally wearing the newly bought one . Journey mapping of the consumer will help to determine the key factors that play a highly influential role in making a purchase and those which cause inconvenience and confusion in the buying decision .
APPLICATION : While brainstorming on the customer journey and mind mapping the diverse customer cohorts , I went ahead with rapid experimentation process based on the insights gathered and idea generated . The male sales team was changed to women sales team and these were trained in engaging with the customers right from the moment of entering the store . Understanding their requirements and based on the same giving suggestions . Focusing on the reactions of the customer on each item displayed and in the different type it is displayed and accordingly modifying the sales approach in real time .
INSIGHT : Rapidly testing each and every customers response to the new female staff and the active engagement and vivid display of items with different sales approaches made it clear that women customers feel more comfortable in talking with another women rather than a male salesperson . When comfortability of the customer is established , it leads to gaining her confidence and trust to provide the best saree for her . A saree which resonates with her personality . Women customers were also open to make small talks in between which helped to reduce the idle time of customers .
APPROACH : The team did many experiments with different customers for a 3 - week period through changing the workforce from male to female and training them to engage with customers actively and continuously revamping their sales approach based on the reactions of customers . This led to a significant 20 % increase in sales on in the 3 week experimentation phase . We immediately implemented the same and realized increase in customer lifetime value , ultimately generating more revenue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21893 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE I manage and run an insurance agency . Our challenge has been having employees who feel overworked and who end up being not productive and frustrated . This has had a negative impact on our agency ’s ability to give superior customer experience and the growth of our overall agency production and revenue . Employees come and go and we have never quiet figured the source of the problem . We will need to determine if we are properly staffed and if the proper workload has been given to each staff . We shall find out if we have too few employees or lack the proper systems to run the agency . Our task will be to determine if really the workload is actually growing or employees are just not working smart . SELECTION Mind mapping is the tool we have selected because it basically works in a similar way to our brain . Instead of forcing employees to understand their work by traditional means , mind mapping will help them to work in a way that feels natural to their brain . Mind maps will prevent their brains from wondering off in different directions , allowing it to focus directly on the task at hand . They can quickly communicate and organize their tasks , leading to them becoming organized and be able to be productive . Mind mapping is a powerful tool that can be used to look for patterns , and insights from the large amount of information that will be gathered . This can lead to a more creative solution to our challenge . APPLICATION We started the process by using the mind - mapping tool to capture and represent the mind of the employees so we can actually get to know what is going on from their perspective . It included documenting and measuring what currently exists by observing how employees are currently handling their tasks . This will allow the organization to properly define the problem and empathize with those performing the activities in the organization . It is very easy to assume and make conclusions and come up with a solution for a challenge from our perspective as managers . A mind map will make it easier to visualize all of the steps in the daily tasks of each employee . This will help us quickly see the gaps , set goals and better manage time . Information regarding their tasks will be broken down into comprehensible chunks and the hierarchical structure will help to clarify the thought processes giving us a wider perspective INSIGHT & APPROACH As we utilized the mind - mapping tool to see the step - by - step processes in our insurance agency we were not only able to identify themes and patterns but also the different personas in the organization . We found out that employees are all different and the cause to their lack of productivity can vary based on their role and work style . The most valuable insight gained as employees went through this process was the fact that they could clearly identify the routine tasks , which ended up frustrating them and affecting
their productivity . The information can help employees keep only relevant processes and organize them to work . We were able to tell the areas the employees succeeded in , the areas they could be wasting time and resources and where they are experiencing unnecessary process bottlenecks and gaps . As an organization we are better equipped to decide which processes require optimization , change management , and where new systems and technologies need to be adopted . In the case of our organization , the employees needed to increase individual productivity . But “ productivity ” was not understood by all in the same way . To understand what productivity meant for them , the mind maps were used to show visually what their day - to - day work looks like . For example , if an employee had to process an insurance claim the mind map was used to illustrate the steps required . Mapping each employee ’s tasks is essential to be able to foster a long - term engagement and retention . Alternative approaches exist in design thinking when it comes to employee productivity challenges . Our organization could also use the learning launch tool to get the truth and the truth can be used to confirm or dis - confirm our assumptions relating to the lack of employee productivity . As mangers we tend to assume employees are not productive simply because they are not following the set down company procedures . It easy for us to conclude an employee is giving excuses yet we have design tools such as the learning launch tool that can help us carry out experiments , observe and know the exact truth that will aid in handling our challenge easily .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE I manage and run an insurance agency . Our challenge has been having employees who feel overworked and who end up being not productive and frustrated . This has had a negative impact on our agency ’s ability to give superior customer experience and the growth of our overall agency production and revenue . Employees come and go and we have never quiet figured the source of the problem . We will need to determine if we are properly staffed and if the proper workload has been given to each staff . We shall find out if we have too few employees or lack the proper systems to run the agency . Our task will be to determine if really the workload is actually growing or employees are just not working smart . SELECTION Mind mapping is the tool we have selected because it basically works in a similar way to our brain . Instead of forcing employees to understand their work by traditional means , mind mapping will help them to work in a way that feels natural to their brain . Mind maps will prevent their brains from wondering off in different directions , allowing it to focus directly on the task at hand . They can quickly communicate and organize their tasks , leading to them becoming organized and be able to be productive . Mind mapping is a powerful tool that can be used to look for patterns , and insights from the large amount of information that will be gathered . This can lead to a more creative solution to our challenge . APPLICATION We started the process by using the mind - mapping tool to capture and represent the mind of the employees so we can actually get to know what is going on from their perspective . It included documenting and measuring what currently exists by observing how employees are currently handling their tasks . This will allow the organization to properly define the problem and empathize with those performing the activities in the organization . It is very easy to assume and make conclusions and come up with a solution for a challenge from our perspective as managers . A mind map will make it easier to visualize all of the steps in the daily tasks of each employee . This will help us quickly see the gaps , set goals and better manage time . Information regarding their tasks will be broken down into comprehensible chunks and the hierarchical structure will help to clarify the thought processes giving us a wider perspective INSIGHT & APPROACH As we utilized the mind - mapping tool to see the step - by - step processes in our insurance agency we were not only able to identify themes and patterns but also the different personas in the organization . We found out that employees are all different and the cause to their lack of productivity can vary based on their role and work style . The most valuable insight gained as employees went through this process was the fact that they could clearly identify the routine tasks , which ended up frustrating them and affecting
their productivity . The information can help employees keep only relevant processes and organize them to work . We were able to tell the areas the employees succeeded in , the areas they could be wasting time and resources and where they are experiencing unnecessary process bottlenecks and gaps . As an organization we are better equipped to decide which processes require optimization , change management , and where new systems and technologies need to be adopted . In the case of our organization , the employees needed to increase individual productivity . But “ productivity ” was not understood by all in the same way . To understand what productivity meant for them , the mind maps were used to show visually what their day - to - day work looks like . For example , if an employee had to process an insurance claim the mind map was used to illustrate the steps required . Mapping each employee ’s tasks is essential to be able to foster a long - term engagement and retention . Alternative approaches exist in design thinking when it comes to employee productivity challenges . Our organization could also use the learning launch tool to get the truth and the truth can be used to confirm or dis - confirm our assumptions relating to the lack of employee productivity . As mangers we tend to assume employees are not productive simply because they are not following the set down company procedures . It easy for us to conclude an employee is giving excuses yet we have design tools such as the learning launch tool that can help us carry out experiments , observe and know the exact truth that will aid in handling our challenge easily .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14779 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch to Build an Early Warning System
Challenge : I am a member of my organization ’s Transformation team . Our challenge is to build a mechanism which will help one of our biggest clients to proactively identify future dissatisfied customers ( the end users ) . Currently there is no such mechanism available with the client to capture the same . Implementation of a robust mechanism will help the client to improve customer satisfaction and protect revenue . In terms of customer base , the project scope includes all their customers in the USA region , in terms of data accessibility and usability , the project scope includes only the customers ’ change request emails that they send to the client .
I want to mention one very important point here , doing a customer survey to identify dissatisfied customers is not an option as the client wants to do it without the customers / end - users realizing that they are being assessed so that client can take proactive actions .
Selection : We have formed a small team of 6 people who are all familiar with Design Thinking tools and activities . Our team is a combination of innovation , analytics , transformation expert from my organization and Subject matter expert , account manager from our client organization . We want to build a mechanism / tool to identify dissatisfied customers using their change request emails database . We are now ready to try learning launch . A learning launch is an experiment / a series of experiments conducted quickly and inexpensively .
Application : For our first learning launch we focused on gathering our thoughts on how the data to be used . We made a list of criterion basis which the emails will be classified between good / bad / neutral . We also decided on how the mechanism is going to work at a high level ( as depicted in the below image ) .
Instead of building and testing a full - blown tool , we created a macro - based tool on excel . We used a sample of 300 emails to test if our assumption that dissatisfied customers can be identified from the
tones of their emails is correct . We took the learnings from our first learning launch and moved ahead with the second learning launch . In second learning launch we built a tool called ‘ Early Warning System ’ using advanced NLP , N - Gram charts & sentiment analytics . This tool analyzes unstructured text from emails , gauge customer sentiment , flag negative emails quickly & accurately , thus enabling concerned teams to take prompt remedial action .
Insight : By using learning launch tool , we quickly tested our assumption and concept . We spent very minimal money to test if our hypothesis was right . We gathered our learnings and built the final tool . The client was supremely delighted to see the results . The tool has been deployed and currently it is running with an accuracy of 65 % . As time passes the accuracy will keep on increasing .
Approach : Learning launch is a great tool to be used especially during prototyping phase . It lets you test key customer , execution and defensibility assumptions . If the hypothesis is incorrect , it helps you to learn fast and modify / change your hypothesis or gives you a confirmation to scrap the idea . Although the tool has been deployed , we are still gathering insights to improve the tool ’s accuracy . We will be using these insights in our next learning launch activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch to Build an Early Warning System
Challenge : I am a member of my organization ’s Transformation team . Our challenge is to build a mechanism which will help one of our biggest clients to proactively identify future dissatisfied customers ( the end users ) . Currently there is no such mechanism available with the client to capture the same . Implementation of a robust mechanism will help the client to improve customer satisfaction and protect revenue . In terms of customer base , the project scope includes all their customers in the USA region , in terms of data accessibility and usability , the project scope includes only the customers ’ change request emails that they send to the client .
I want to mention one very important point here , doing a customer survey to identify dissatisfied customers is not an option as the client wants to do it without the customers / end - users realizing that they are being assessed so that client can take proactive actions .
Selection : We have formed a small team of 6 people who are all familiar with Design Thinking tools and activities . Our team is a combination of innovation , analytics , transformation expert from my organization and Subject matter expert , account manager from our client organization . We want to build a mechanism / tool to identify dissatisfied customers using their change request emails database . We are now ready to try learning launch . A learning launch is an experiment / a series of experiments conducted quickly and inexpensively .
Application : For our first learning launch we focused on gathering our thoughts on how the data to be used . We made a list of criterion basis which the emails will be classified between good / bad / neutral . We also decided on how the mechanism is going to work at a high level ( as depicted in the below image ) .
Instead of building and testing a full - blown tool , we created a macro - based tool on excel . We used a sample of 300 emails to test if our assumption that dissatisfied customers can be identified from the
tones of their emails is correct . We took the learnings from our first learning launch and moved ahead with the second learning launch . In second learning launch we built a tool called ‘ Early Warning System ’ using advanced NLP , N - Gram charts & sentiment analytics . This tool analyzes unstructured text from emails , gauge customer sentiment , flag negative emails quickly & accurately , thus enabling concerned teams to take prompt remedial action .
Insight : By using learning launch tool , we quickly tested our assumption and concept . We spent very minimal money to test if our hypothesis was right . We gathered our learnings and built the final tool . The client was supremely delighted to see the results . The tool has been deployed and currently it is running with an accuracy of 65 % . As time passes the accuracy will keep on increasing .
Approach : Learning launch is a great tool to be used especially during prototyping phase . It lets you test key customer , execution and defensibility assumptions . If the hypothesis is incorrect , it helps you to learn fast and modify / change your hypothesis or gives you a confirmation to scrap the idea . Although the tool has been deployed , we are still gathering insights to improve the tool ’s accuracy . We will be using these insights in our next learning launch activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12314 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Changing the way , or better totally revising the way , we are used to
code / program specific parts of our application ecosystem is not easy . Many times you had
sedimented programs and behaviour , but you know deep inside something could be done
in a different way . This kind of activities were increasing , but with no leverage on
experience , with higher costs and maintenance .
Lot of options on the table : new coding approaches , new tools . Where to go ?
Selection : So , we have many ideas , but with no clear idea on benefits and costs = > which
one to choose ? And most of all , which business case to bring to our leadership ? Too many
stakeholders and possible effects to have a decent plan . As well , some technological
doubts … . will it work ?
We therefore used “ Learning Launches ” to test our best ideas and confirm them .
Application : We initially applied our ideas to a small set of code , to learn what it means to
implement , get the real costs , and see outcomes . We did not spend a lot of time trying to
document and to scale up , but rather we focused on experience itself and on its results .
Insight : Experience actually made us realize that an initial idea , put on hold after the first
tests , was the best one . Failures help . And maybe discarded options may become the best
one you still have .
Approach : Next time I will make sure that in the experiments team I am having a
representation for ALL stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Changing the way , or better totally revising the way , we are used to
code / program specific parts of our application ecosystem is not easy . Many times you had
sedimented programs and behaviour , but you know deep inside something could be done
in a different way . This kind of activities were increasing , but with no leverage on
experience , with higher costs and maintenance .
Lot of options on the table : new coding approaches , new tools . Where to go ?
Selection : So , we have many ideas , but with no clear idea on benefits and costs = > which
one to choose ? And most of all , which business case to bring to our leadership ? Too many
stakeholders and possible effects to have a decent plan . As well , some technological
doubts … . will it work ?
We therefore used “ Learning Launches ” to test our best ideas and confirm them .
Application : We initially applied our ideas to a small set of code , to learn what it means to
implement , get the real costs , and see outcomes . We did not spend a lot of time trying to
document and to scale up , but rather we focused on experience itself and on its results .
Insight : Experience actually made us realize that an initial idea , put on hold after the first
tests , was the best one . Failures help . And maybe discarded options may become the best
one you still have .
Approach : Next time I will make sure that in the experiments team I am having a
representation for ALL stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13440 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | University of Virginia Darden Business School Nancy Gonsalez
of 1 2 Design Thinking for Innovation
FINAL ASSIGNMENT
Jose Luis Llamas
November 22 , 2020
Storytelling Applied as Design Thinking Tool to Solve a Challenge :
Monocultural v Bicultural Education
Challenge .
A school always is a place for debates and difficult , challenging decisions .
Imagine a school where , there is many stakeholders all with different goals : the teachers , the upper administration , the parents , the regulations that must be complied with and the main stakeholder , the student whose opinion is , in general , the least considered . Now , let ’s add an additional issue : In schools with a high population of English Language Learners , like Bandung Institute of Technology in Texas , a Dual Language Enrichment ( DLE ) model is offered . Unfortunately this program can be declined by the parents , now that they are in the U.S. This model is only offered up to 5th grade . Although the bicultural benefits have been extensively demonstrated , still some parents insist in their children attending “ English only schooling ” . The challenge is to demonstrate the parents how the DLE model , a bicultural education approach can benefit their student(s ) .
Scholars
Teachers
School Administration
District Leadership
Parents State and national
regulations and laws
University of Virginia Darden Business School Nancy Gonsalez
of 2 2 Design Thinking for Innovation
FINAL ASSIGNMENT
Jose Luis Llamas
November 22 , 2020
Selected Tool : Storytelling .
We believe storytelling is the perfect tool to overcome this challenge . Storytelling
results will establish a trusted relationship which gives access to the listener of a message paying more attention to the emitter of that message , given some conditions .
Application .
Commonalities like their language -most parents speak only Spanish- , the place
they were born , their experience as migrants , etc . Storytelling in this case has involved sharing my experience as a bicultural immigrant student myself , if I know the location they are from or if I have been there , the kind of food we like and eat , how I became an immigrant , how knowing two languages helped me gain a better job in the U.S. , etc . This empathic approach has been very successful in the parents being not only more understanding of the situation but also a better student - teacher relationship which facilitates the learning process . This approach went beyond its initial goals of showing the parents that a bicultural education could be the best choice for their child and having an impactful effect the whole school year .
Insight gain .
Storytelling is a powerful tool , however , this fact is not as evident as when the
tool is applied and the behaviors and performance of the scholars both all along and at the end of the school year come back and are analyzed . At least for me , who have an engineering background , the first approach is number oriented not people focused .
Approach .
The more you do Storytelling , the better results you obtain , with decreasing
benefits the more time it is done . Unfortunately , teachers have limited time and sometimes around 100 students divided in four sections . “ Problem pupils ” can take up much more time than the average student . So I would not change the tool , instead I would further refine the current tool to the particular configuration of the unique set of variables a given school year deals us .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jose Luis Llamas, Jose Luis Llamas
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: University of Virginia Darden Business School Nancy Gonsalez
of 1 2 Design Thinking for Innovation
FINAL ASSIGNMENT
Jose Luis Llamas
November 22 , 2020
Storytelling Applied as Design Thinking Tool to Solve a Challenge :
Monocultural v Bicultural Education
Challenge .
A school always is a place for debates and difficult , challenging decisions .
Imagine a school where , there is many stakeholders all with different goals : the teachers , the upper administration , the parents , the regulations that must be complied with and the main stakeholder , the student whose opinion is , in general , the least considered . Now , let ’s add an additional issue : In schools with a high population of English Language Learners , like Bandung Institute of Technology in Texas , a Dual Language Enrichment ( DLE ) model is offered . Unfortunately this program can be declined by the parents , now that they are in the U.S. This model is only offered up to 5th grade . Although the bicultural benefits have been extensively demonstrated , still some parents insist in their children attending “ English only schooling ” . The challenge is to demonstrate the parents how the DLE model , a bicultural education approach can benefit their student(s ) .
Scholars
Teachers
School Administration
District Leadership
Parents State and national
regulations and laws
University of Virginia Darden Business School Nancy Gonsalez
of 2 2 Design Thinking for Innovation
FINAL ASSIGNMENT
Jose Luis Llamas
November 22 , 2020
Selected Tool : Storytelling .
We believe storytelling is the perfect tool to overcome this challenge . Storytelling
results will establish a trusted relationship which gives access to the listener of a message paying more attention to the emitter of that message , given some conditions .
Application .
Commonalities like their language -most parents speak only Spanish- , the place
they were born , their experience as migrants , etc . Storytelling in this case has involved sharing my experience as a bicultural immigrant student myself , if I know the location they are from or if I have been there , the kind of food we like and eat , how I became an immigrant , how knowing two languages helped me gain a better job in the U.S. , etc . This empathic approach has been very successful in the parents being not only more understanding of the situation but also a better student - teacher relationship which facilitates the learning process . This approach went beyond its initial goals of showing the parents that a bicultural education could be the best choice for their child and having an impactful effect the whole school year .
Insight gain .
Storytelling is a powerful tool , however , this fact is not as evident as when the
tool is applied and the behaviors and performance of the scholars both all along and at the end of the school year come back and are analyzed . At least for me , who have an engineering background , the first approach is number oriented not people focused .
Approach .
The more you do Storytelling , the better results you obtain , with decreasing
benefits the more time it is done . Unfortunately , teachers have limited time and sometimes around 100 students divided in four sections . “ Problem pupils ” can take up much more time than the average student . So I would not change the tool , instead I would further refine the current tool to the particular configuration of the unique set of variables a given school year deals us .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jose Luis Llamas",
"Jose Luis Llamas"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13311 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping a design tool – Abdul Khan
Challenge & Selection :
Mind mapping is an important tool that can be used in design thinking process . Especially when a new initiative or design decision to be made . We use mind mapping to choose a Pharmaceutical product to be launched and when to launch and where to launch . It is important to make apt decision on what , when and how while launching the product . Success factor of the product launch depends on the how well organized and affective the product launch is being done . Market acceptance and effectiveness of the product . Normally the products are launched to the market somewhere between one to two years from the decisions are made . Since our products are pharmaceutical products , product registration process will take few months before we get an approval to market . As such we also need to see the feasibility of the product foreseeing a year ahead .
Application & Approach :
Initially a team consists of key members of Production , Marketing , Sales , Logistics & Product Manager will have a brainstorming sessions on various potential products using mind mapping tool . Prior to the mind mapping session , the Product manager will give an overview of the selected products and then we will have separate meetings on a different date , this gives time for the participants to think on the products that were projected . During the brainstorming session meetings , we make separate sheets for each product to draw the mind mapping for each product name and then branch out all possible scenarios including a SWOT ( Strength Weakness Opportunities and thread ) analysis . Initially we wo n’t focus much on the financial and ROI part . However , after streamlined the best two options will be run through the financials for a better decision make process .
After the financial process , a final proposal with business plan will be submitted to the CEO for final approval . This process normally takes between 1 to 3 months depends on the complexity of the product . Since our products are pharmaceutical nature the process need to be one of the fine - tuned and meticulously planned .
Insights :
We found that mind mapping is very efficient tool and this will help us to systematically do the design thinking . It is easy and narrative to see the feasibility of a project proposal through mind mapping . Though the sessions used to have heated discussion on product identification and selection . Once it is being selected and accepted , it is the team responsibility to work together towards the success of the product launching . Combined team responsibility makes the success .
| EMAIL:
ID_NUM:
NAME_STUDENT: Abdul Khan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping a design tool – Abdul Khan
Challenge & Selection :
Mind mapping is an important tool that can be used in design thinking process . Especially when a new initiative or design decision to be made . We use mind mapping to choose a Pharmaceutical product to be launched and when to launch and where to launch . It is important to make apt decision on what , when and how while launching the product . Success factor of the product launch depends on the how well organized and affective the product launch is being done . Market acceptance and effectiveness of the product . Normally the products are launched to the market somewhere between one to two years from the decisions are made . Since our products are pharmaceutical products , product registration process will take few months before we get an approval to market . As such we also need to see the feasibility of the product foreseeing a year ahead .
Application & Approach :
Initially a team consists of key members of Production , Marketing , Sales , Logistics & Product Manager will have a brainstorming sessions on various potential products using mind mapping tool . Prior to the mind mapping session , the Product manager will give an overview of the selected products and then we will have separate meetings on a different date , this gives time for the participants to think on the products that were projected . During the brainstorming session meetings , we make separate sheets for each product to draw the mind mapping for each product name and then branch out all possible scenarios including a SWOT ( Strength Weakness Opportunities and thread ) analysis . Initially we wo n’t focus much on the financial and ROI part . However , after streamlined the best two options will be run through the financials for a better decision make process .
After the financial process , a final proposal with business plan will be submitted to the CEO for final approval . This process normally takes between 1 to 3 months depends on the complexity of the product . Since our products are pharmaceutical nature the process need to be one of the fine - tuned and meticulously planned .
Insights :
We found that mind mapping is very efficient tool and this will help us to systematically do the design thinking . It is easy and narrative to see the feasibility of a project proposal through mind mapping . Though the sessions used to have heated discussion on product identification and selection . Once it is being selected and accepted , it is the team responsibility to work together towards the success of the product launching . Combined team responsibility makes the success .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Abdul Khan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7735 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Brainstorming Project - Learning Launch
Challenge I always believed that to make the world a better place , we need many good ideas . However , good ideas did not come from just one person , but it comes from many people . Moreover , good ideas never come from a first idea , but it comes from thinking many times . So , my challenge was creating the thinking process that many people can think together and repeat it again and again to find a great idea . I was studying design thinking tools that can help me . I come up with the vital process from Dr. Edward De Bono called ' parallel thinking process ' and ' six thinking hats technique . ' The parallel process can help many stakeholders thinking together without conflict , and six hats help everyone move forward step by step in an effective way . My assumption is if we can apply a parallel process and six thinking hats with our everyday life , the result not just help us find the final solution with many stakeholders . It also created a new way of training our thinking system ( for example , creativity , critical thinking , problem - solving ) because the best way to be good at something is to create a habit on it , like a muscle , you have to practice it every day . Selection To make sure that my assumption is correct , I have to test the process immediately . I selected a learning launch tool to make quickly experiment for testing my idea . Application At the beginning of my learning launch , I focused on creating a big picture of the project . I start by researching useful information for my project before designed a structure of thinking process . I adapt key learning from ' parallel thinking ' and ' six thinking hats technique ' to develop simple workflow calls ' one mission a day . ' For more explanation , ' One mission a day ' is a simple process of collaboration . Everyone just focused on the same mission that is going to update every day . The daily mission will bring everyone to understand the problem , the potential of ideas , and the final decision together . After that , I make sure that the process works with many stakeholders by finding volunteers with different backgrounds . ( my first volunteer team has 14 members with different jobs , such as sound engineering , designer , doctor , engineer , small business owner , cook , financial analyst ) All volunteers were started by learning about ' parallel thinking ' and ' six thinking hats ' through mini - workshop . Because we have no budget , we use Facebook group as the tools to collaborate . Our first problem comes from a real case . Some startup has to design illustrations for the key message but have no idea about it . So , our first mission is design illustration for key value message for the startup company . We were following the process step by step . Many ideas was explored . Everyone be able to learn from each other before moving to the next step . Everyone has a chance to share their opinion with easy and no conflict . The final solution comes from everyone with an agreement . And the most important , with ' one mission a day ' making it easy to create high engage every day . Insight By applying the learning launch tool , I able to understand the potential of the assumptions quickly . I can learn from experience with confidence , what is good , what is bad . Moreover , I can use this process with my team as a basic instant step that helps the team and me developing more experiments with easier , agile , and more potential .
Approach Learning launch tool helps me learn a lot about my idea and explore many useful things . I found many unexpected benefits results that I never thought , for example , I found that who have which talent on which one by seeing a performance on each step . ( for example , I know who have high performance on idea stage ) In the future launch , I going to focus on the process that helps people find talent in themselves to allow everyone to know their potential for supporting them in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Brainstorming Project - Learning Launch
Challenge I always believed that to make the world a better place , we need many good ideas . However , good ideas did not come from just one person , but it comes from many people . Moreover , good ideas never come from a first idea , but it comes from thinking many times . So , my challenge was creating the thinking process that many people can think together and repeat it again and again to find a great idea . I was studying design thinking tools that can help me . I come up with the vital process from Dr. Edward De Bono called ' parallel thinking process ' and ' six thinking hats technique . ' The parallel process can help many stakeholders thinking together without conflict , and six hats help everyone move forward step by step in an effective way . My assumption is if we can apply a parallel process and six thinking hats with our everyday life , the result not just help us find the final solution with many stakeholders . It also created a new way of training our thinking system ( for example , creativity , critical thinking , problem - solving ) because the best way to be good at something is to create a habit on it , like a muscle , you have to practice it every day . Selection To make sure that my assumption is correct , I have to test the process immediately . I selected a learning launch tool to make quickly experiment for testing my idea . Application At the beginning of my learning launch , I focused on creating a big picture of the project . I start by researching useful information for my project before designed a structure of thinking process . I adapt key learning from ' parallel thinking ' and ' six thinking hats technique ' to develop simple workflow calls ' one mission a day . ' For more explanation , ' One mission a day ' is a simple process of collaboration . Everyone just focused on the same mission that is going to update every day . The daily mission will bring everyone to understand the problem , the potential of ideas , and the final decision together . After that , I make sure that the process works with many stakeholders by finding volunteers with different backgrounds . ( my first volunteer team has 14 members with different jobs , such as sound engineering , designer , doctor , engineer , small business owner , cook , financial analyst ) All volunteers were started by learning about ' parallel thinking ' and ' six thinking hats ' through mini - workshop . Because we have no budget , we use Facebook group as the tools to collaborate . Our first problem comes from a real case . Some startup has to design illustrations for the key message but have no idea about it . So , our first mission is design illustration for key value message for the startup company . We were following the process step by step . Many ideas was explored . Everyone be able to learn from each other before moving to the next step . Everyone has a chance to share their opinion with easy and no conflict . The final solution comes from everyone with an agreement . And the most important , with ' one mission a day ' making it easy to create high engage every day . Insight By applying the learning launch tool , I able to understand the potential of the assumptions quickly . I can learn from experience with confidence , what is good , what is bad . Moreover , I can use this process with my team as a basic instant step that helps the team and me developing more experiments with easier , agile , and more potential .
Approach Learning launch tool helps me learn a lot about my idea and explore many useful things . I found many unexpected benefits results that I never thought , for example , I found that who have which talent on which one by seeing a performance on each step . ( for example , I know who have high performance on idea stage ) In the future launch , I going to focus on the process that helps people find talent in themselves to allow everyone to know their potential for supporting them in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11099 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Gabriel Lara
Reflection – Storytelling
Design thinking for innovation Course
Challenge and Selection :
The tool chosen is storytelling . This tool was adopted by me when I had to present a HR Management project to top management . The challenge was to present the creation of a tool that was useful and effective for the purpose .
This tool was chosen because it allowed me to quickly and effectively represent the main phases ( problem ; resolution ; conclusions ) of a complex project in an attractive and immediate way . In fact , with storytelling it was possible to present the project in a figurative way and therefore to imprint it more easily in the memory of the stakeholders . In this way , attention was more easily captured by simultaneously stimulating their interaction , especially towards an audience diversified .
Images , music and effects are the best way to impress a memory . The challenge lies in adapting everything harmoniously in order to produce a result that reflects reality in a coherent way .
Application :
The storytelling it was represented by a video animation with a fun scenographic content ( cartoon style ) but consistent with real situation ( both for the sequences and for the situations represented in it ) , using a simple and precise script that it was able to describe the project in all its main phases . The storytelling in video animation made it possible to represent the most articulated path of the project ( made up of the main project phases addressed ) in a simple and attractive way and to lead the listener towards the final product ( the tool created for the purpose ) which was presented in live and interactive mode after the storytelling .
The storytelling in video animation was introduced by a standard presentation that technically exposed the problem addressed through specific numbers and graphs ( statistics data ) . The introductory
presentation however used a style adapted to the subsequent video animation , without ever creating a clear and brutal detachment . The purpose of the initial introduction was to lead the auditors to a conscious listening to the subsequent storytelling .
An emotional path was deliberately created , starting from an emotional state of alert ( the numbers , the
problem that emerged from the statistics ) without ever frightening and without ever losing the listener 's trust ( use of fonts , scripts , gentle colors , references and timely statistics ) , to an emotional state of expectation and curiosity through the vision of the storytelling in video animation without ever boring the auditors until to the final solution of the product , leading towards an emotional state of relief .
The video animation was accompanied by room effects , managed in a pertinent way and in harmony with the projected animation , in order to emphasize the messages conveyed in it . For example , when the presentation switched from standard ( statistics data presentation ) mode to video animation , the lights in the room were dimmed , changed in tone when the instrument was shown in live mode and raised when
it was time for questions and answers . During the whole presentation ( slide , video animation and live demonstration ) attention was obtained , the contents were all dealt with and curiosity was stimulated .
Gabriel Lara
The compliments received at the end , mainly focused on the storytelling approached in video animation mode ( cartoon style ) .
Insight :
The tool I used was chosen by a main need , how to present something of which the others do not know the details so as not to have constant and always stimulated their attention .
The intuition came from a fundamental principle : " If you can not explain it in a simple way , you have not understood it well enough " ( Albert Einstein ) .
The criterion of simplicity has therefore led to an unusual and disruptive approach to the ordinary style for which the top managers are subjected . The goal was to make something complex anyway simple and
fun . The complexity of the project was conveyed by the originality of its presentation and to do this its necessary to have full mastery of the elements it contains . The desired and obtained effect was the wow effect .
Approach :
At the end of the presentation , however , give useful references with which to interface for specific further details and developments . In order to follow up on the project towards those interested in using it . The storytelling , above all in cartoons - style video animation , tends to take up a lot of space in the listener 's memory , eroding a good part of the entire presentation of the project . The risk was that people remember the cartoon more than the project itself , not considering what had to be done pragmatic for the project . There is a risk of having fun replacing commitment .
| EMAIL:
ID_NUM:
NAME_STUDENT: Gabriel Lara, Gabriel Lara
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Gabriel Lara
Reflection – Storytelling
Design thinking for innovation Course
Challenge and Selection :
The tool chosen is storytelling . This tool was adopted by me when I had to present a HR Management project to top management . The challenge was to present the creation of a tool that was useful and effective for the purpose .
This tool was chosen because it allowed me to quickly and effectively represent the main phases ( problem ; resolution ; conclusions ) of a complex project in an attractive and immediate way . In fact , with storytelling it was possible to present the project in a figurative way and therefore to imprint it more easily in the memory of the stakeholders . In this way , attention was more easily captured by simultaneously stimulating their interaction , especially towards an audience diversified .
Images , music and effects are the best way to impress a memory . The challenge lies in adapting everything harmoniously in order to produce a result that reflects reality in a coherent way .
Application :
The storytelling it was represented by a video animation with a fun scenographic content ( cartoon style ) but consistent with real situation ( both for the sequences and for the situations represented in it ) , using a simple and precise script that it was able to describe the project in all its main phases . The storytelling in video animation made it possible to represent the most articulated path of the project ( made up of the main project phases addressed ) in a simple and attractive way and to lead the listener towards the final product ( the tool created for the purpose ) which was presented in live and interactive mode after the storytelling .
The storytelling in video animation was introduced by a standard presentation that technically exposed the problem addressed through specific numbers and graphs ( statistics data ) . The introductory
presentation however used a style adapted to the subsequent video animation , without ever creating a clear and brutal detachment . The purpose of the initial introduction was to lead the auditors to a conscious listening to the subsequent storytelling .
An emotional path was deliberately created , starting from an emotional state of alert ( the numbers , the
problem that emerged from the statistics ) without ever frightening and without ever losing the listener 's trust ( use of fonts , scripts , gentle colors , references and timely statistics ) , to an emotional state of expectation and curiosity through the vision of the storytelling in video animation without ever boring the auditors until to the final solution of the product , leading towards an emotional state of relief .
The video animation was accompanied by room effects , managed in a pertinent way and in harmony with the projected animation , in order to emphasize the messages conveyed in it . For example , when the presentation switched from standard ( statistics data presentation ) mode to video animation , the lights in the room were dimmed , changed in tone when the instrument was shown in live mode and raised when
it was time for questions and answers . During the whole presentation ( slide , video animation and live demonstration ) attention was obtained , the contents were all dealt with and curiosity was stimulated .
Gabriel Lara
The compliments received at the end , mainly focused on the storytelling approached in video animation mode ( cartoon style ) .
Insight :
The tool I used was chosen by a main need , how to present something of which the others do not know the details so as not to have constant and always stimulated their attention .
The intuition came from a fundamental principle : " If you can not explain it in a simple way , you have not understood it well enough " ( Albert Einstein ) .
The criterion of simplicity has therefore led to an unusual and disruptive approach to the ordinary style for which the top managers are subjected . The goal was to make something complex anyway simple and
fun . The complexity of the project was conveyed by the originality of its presentation and to do this its necessary to have full mastery of the elements it contains . The desired and obtained effect was the wow effect .
Approach :
At the end of the presentation , however , give useful references with which to interface for specific further details and developments . In order to follow up on the project towards those interested in using it . The storytelling , above all in cartoons - style video animation , tends to take up a lot of space in the listener 's memory , eroding a good part of the entire presentation of the project . The risk was that people remember the cartoon more than the project itself , not considering what had to be done pragmatic for the project . There is a risk of having fun replacing commitment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Gabriel Lara",
"Gabriel Lara"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4521 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Challenge
During my current assignment as the Zonal Business Manager at my organization , I was presented with a problem statement of designing the communication material around a new product , an entertainment application , which was a supplement to our voice and data services based portfolio . It was launched in lieu of creating differentiation and customer loyalty in the highly competitive and now consolidated telecom sector .
The product of such a type was essential in the current scenario as pricing has been disrupted by a new market entrant , and the products have been narrowed down to unlimited calls and data services , at a fixed price . It was important to successfully use the newly launched product to attract new customers as well as ensure stickiness of existing customers . There was a national campaign around the same , but since in India , as per a famous saying , the language changes every 100 KM , so to cater to this diversity , we decided to come up with a communication plan very specific to the geographic scope of my unit in Punjab state .
Implementing the Tool – The process
The design thinking tool utilized here by me was visualization . Since we had a lot of verbal agreements and disagreements on several ideas that came along , however , since we had to find a uniform design for the communication material , we had to narrow down on only some ideas that could be effectively implemented .
For this , I asked my team members ( 28 in total ) , to make 5 hand - made posters regarding the different propositions of the product , which was a mobile entertainment application offering Live TV , and streaming of shows and movies , as well as a music app used for online streaming as well as downloading latest songs . They were given instructions to be creative with this and not stick to usual text only communication we adopted . After this , the posters were displayed in a room , and put up on walls as they would be across retail shops in the market . After the exhibition , I asked all team members to come and take a walk inside the room , and later on exiting , write two most appealing propositions that came to their mind and left a mark . Since they belonged to very different markets , and geographic regions , I hoped we would be able to cover a fair bit of ‘ WOW ’ factors for different target segments .
The Result
On basis of the above exercise , we were able to finalize two major key insights , which appealed and made a use case for the people who viewed it .
1 . Live cricket , especially communication around upcoming tournament between India and
Australia , one of the most famous and sought after rivalry in the cricketing world
2 . Communication around downloading latest Punjabi language songs , especially from the most
popular singers across the state .
It was also observed that a pictorial depiction of the same was much more impacting . On basis of this feedback , we came up with the following communication to be put across ~10,000 retail shops across my zone .
Modifications
In my opinion , and after understating and applying different processes of design thinking , the next time I do this exercise I would make the following changes , and include ‘ Learning launch ’ tool :
1 . I would ensure that the control group comprises of team members from varied backgrounds
such as finance or customer experience , to counter confirmation bias we might have
2 . After deciding on the theme , I will design an experimental campaign in one of the markets ,
capturing proper changes in app download numbers before and after communication , which will be the key metric to define success failure of the theme of communication
The product in consideration is https://www.hart.com/posts/tagspost.htm
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.hart.com/posts/tagspost.htm
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Challenge
During my current assignment as the Zonal Business Manager at my organization , I was presented with a problem statement of designing the communication material around a new product , an entertainment application , which was a supplement to our voice and data services based portfolio . It was launched in lieu of creating differentiation and customer loyalty in the highly competitive and now consolidated telecom sector .
The product of such a type was essential in the current scenario as pricing has been disrupted by a new market entrant , and the products have been narrowed down to unlimited calls and data services , at a fixed price . It was important to successfully use the newly launched product to attract new customers as well as ensure stickiness of existing customers . There was a national campaign around the same , but since in India , as per a famous saying , the language changes every 100 KM , so to cater to this diversity , we decided to come up with a communication plan very specific to the geographic scope of my unit in Punjab state .
Implementing the Tool – The process
The design thinking tool utilized here by me was visualization . Since we had a lot of verbal agreements and disagreements on several ideas that came along , however , since we had to find a uniform design for the communication material , we had to narrow down on only some ideas that could be effectively implemented .
For this , I asked my team members ( 28 in total ) , to make 5 hand - made posters regarding the different propositions of the product , which was a mobile entertainment application offering Live TV , and streaming of shows and movies , as well as a music app used for online streaming as well as downloading latest songs . They were given instructions to be creative with this and not stick to usual text only communication we adopted . After this , the posters were displayed in a room , and put up on walls as they would be across retail shops in the market . After the exhibition , I asked all team members to come and take a walk inside the room , and later on exiting , write two most appealing propositions that came to their mind and left a mark . Since they belonged to very different markets , and geographic regions , I hoped we would be able to cover a fair bit of ‘ WOW ’ factors for different target segments .
The Result
On basis of the above exercise , we were able to finalize two major key insights , which appealed and made a use case for the people who viewed it .
1 . Live cricket , especially communication around upcoming tournament between India and
Australia , one of the most famous and sought after rivalry in the cricketing world
2 . Communication around downloading latest Punjabi language songs , especially from the most
popular singers across the state .
It was also observed that a pictorial depiction of the same was much more impacting . On basis of this feedback , we came up with the following communication to be put across ~10,000 retail shops across my zone .
Modifications
In my opinion , and after understating and applying different processes of design thinking , the next time I do this exercise I would make the following changes , and include ‘ Learning launch ’ tool :
1 . I would ensure that the control group comprises of team members from varied backgrounds
such as finance or customer experience , to counter confirmation bias we might have
2 . After deciding on the theme , I will design an experimental campaign in one of the markets ,
capturing proper changes in app download numbers before and after communication , which will be the key metric to define success failure of the theme of communication
The product in consideration is https://www.hart.com/posts/tagspost.htm
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.hart.com/posts/tagspost.htm"
],
"USERNAME": []
} | 6754 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge + Selection
We sat in the back of a quaint coffee shop courtyard , sipping latte flavors we had never tried before , talking about a problem that would spawn into a brand new project neither of us expected . A good friend of mine had started a nonprofit recently . The goal was to bring humanitarian efforts to the global platform . The problem was connecting people to the vision , financially and physically – the nonprofit needed assets and helping hands . This was the first of several sessions where we used the Visualization tool to approach the problem , pinpoint a solution , and help others truly identify with the cause .
We would , over the course of a year , meet with several key stakeholders ( nonprofit board members , developers , vendors , online shoppers , off - line shoppers , missionaries , youtubers , and the marketing team ) to visually define the workflows , goals , and relationships between the ever - growing elements of our project .
Application
In that coffeeshop , we drew up a visualization that involved two entities , one for facilitating humanitarian efforts and the second for fundraising . We defined the people and tasks for each using rudimentary sketches and then highlighted the relationships between the entities , people , and tasks . It was easy to see once we finished that we had some commonalities where internet - based resources would need to be linked across servers . The entities also had individual responsibilities that impacted similar people , highlighting the importance of marketing as one , rather that two separate entities .
Equipped with the brainstorming visualization , we later set out defining in greater detail the structure behind the solution . We needed to put together a proposal for the nonprofit board and then solicit for their feedback . Naturally , we put together a slightly different visualization after this meeting . The board had some concerns and additional aspects that needed to be considered in the process . On a whiteboard , we added , erased , and changed the original visualization until the board members collectively concluded that it was fit for approval . We could move forward in the design process .
Bringing the idea to developers and end users proved once again that visualization was key to the discussion . A broad high - level understanding of the solution was valuable as a starting point in discussion with the teams . Allowing them to independently draw up their own interpretations of the solution along with their input on requirements really expanded upon and solidified a well - built resource that could appeal to a broader audience . We allowed each individual in these sessions ( usually about 5 - 6 people ) to draw in edits on a handout as we lead the discussion through a series of probing questions . We then let them discuss in small groups their observations , using storytelling , and encouraged them to further tweak their individual handouts if desired . We posted the visualizations up at the end of the sessions and found concrete commonalities that needed to be considered in the “ master plan ” . These visualizations really aided in discussion and in clearly seeing workflows and relationships through the feedback from all participants .
Insight + Approach
What I have learned through the many sessions is that each stakeholder might see the “ big picture ” in a new way . It is always fascinating to see each new perspective and to go through the process of piecing
together an even “ bigger picture ” for a more robust understanding of the problems and solutions facing such an endeavor . Not everyone sees the problem the same way , or even the same problems , and I think by creating individual visualizations and then bringing together these perspectives into one visualization , we begin to see a more viable solution that can be traced back to the benefits of each influential group .
We are now at the point where a first draft of the solution is built and we are embarking on a series of learning launches with the different people groups to gain further insight .
We know without a doubt that as opportunities arise , new ways of spanning influence on the global platform throughout many varying cultures and locations , we can always come back to the visualizations to easily and quickly identify how things might need to be changed or redrawn completely to continue to serve in the most compassionate way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge + Selection
We sat in the back of a quaint coffee shop courtyard , sipping latte flavors we had never tried before , talking about a problem that would spawn into a brand new project neither of us expected . A good friend of mine had started a nonprofit recently . The goal was to bring humanitarian efforts to the global platform . The problem was connecting people to the vision , financially and physically – the nonprofit needed assets and helping hands . This was the first of several sessions where we used the Visualization tool to approach the problem , pinpoint a solution , and help others truly identify with the cause .
We would , over the course of a year , meet with several key stakeholders ( nonprofit board members , developers , vendors , online shoppers , off - line shoppers , missionaries , youtubers , and the marketing team ) to visually define the workflows , goals , and relationships between the ever - growing elements of our project .
Application
In that coffeeshop , we drew up a visualization that involved two entities , one for facilitating humanitarian efforts and the second for fundraising . We defined the people and tasks for each using rudimentary sketches and then highlighted the relationships between the entities , people , and tasks . It was easy to see once we finished that we had some commonalities where internet - based resources would need to be linked across servers . The entities also had individual responsibilities that impacted similar people , highlighting the importance of marketing as one , rather that two separate entities .
Equipped with the brainstorming visualization , we later set out defining in greater detail the structure behind the solution . We needed to put together a proposal for the nonprofit board and then solicit for their feedback . Naturally , we put together a slightly different visualization after this meeting . The board had some concerns and additional aspects that needed to be considered in the process . On a whiteboard , we added , erased , and changed the original visualization until the board members collectively concluded that it was fit for approval . We could move forward in the design process .
Bringing the idea to developers and end users proved once again that visualization was key to the discussion . A broad high - level understanding of the solution was valuable as a starting point in discussion with the teams . Allowing them to independently draw up their own interpretations of the solution along with their input on requirements really expanded upon and solidified a well - built resource that could appeal to a broader audience . We allowed each individual in these sessions ( usually about 5 - 6 people ) to draw in edits on a handout as we lead the discussion through a series of probing questions . We then let them discuss in small groups their observations , using storytelling , and encouraged them to further tweak their individual handouts if desired . We posted the visualizations up at the end of the sessions and found concrete commonalities that needed to be considered in the “ master plan ” . These visualizations really aided in discussion and in clearly seeing workflows and relationships through the feedback from all participants .
Insight + Approach
What I have learned through the many sessions is that each stakeholder might see the “ big picture ” in a new way . It is always fascinating to see each new perspective and to go through the process of piecing
together an even “ bigger picture ” for a more robust understanding of the problems and solutions facing such an endeavor . Not everyone sees the problem the same way , or even the same problems , and I think by creating individual visualizations and then bringing together these perspectives into one visualization , we begin to see a more viable solution that can be traced back to the benefits of each influential group .
We are now at the point where a first draft of the solution is built and we are embarking on a series of learning launches with the different people groups to gain further insight .
We know without a doubt that as opportunities arise , new ways of spanning influence on the global platform throughout many varying cultures and locations , we can always come back to the visualizations to easily and quickly identify how things might need to be changed or redrawn completely to continue to serve in the most compassionate way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14658 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ADNOC Classification : Internal
Design Thinking for Innovation 01 Nov 2015 .
Peer - graded Assignment : Reflection
Submit by Dec 25 , 11:59 PM PST
Submitted for peer reviews by Dla Xalid Email : [email protected]
Refilling fuel at ADNOC Petrol Station at Abu Dhabi City .
Challenge to avoid the Bottle neck for Rush hour , busy service providers at Pump filling point , Full Car Parking , Crowded at Payment point .
Storytelling Tool is selected to resolve the issue of time delay and cars crowed during rush hours at Petrol Station .
1 . Collected Data for time duration and Customers service staff engagement at Petrol
Station .
2 . Collected number of cars awaiting during rush hour .
Using the tool provided options to resolve the issues :
1 . Once car enters petrol station to select appropriate filling pump lane . 2 . Avoid rush hour and plan alternative time for refilling fuel . 3 . Pay for fuel by bank Credit card .
The benefit of applying the above options while communicating with customers and Petrol station service providers :
1 . Positive Feedback from Customer stories , the Satisfaction and Happiness . 2 . Able to serve customer with an efficient . 3 . Enhanced timing requirement to refill fuel . 4 . Win to win situation
I might use similar tool for challenging cooking and delivering Pizza to customers on time delay after placing the order and serve hot Pizza .
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT: Dla Xalid
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ADNOC Classification : Internal
Design Thinking for Innovation 01 Nov 2015 .
Peer - graded Assignment : Reflection
Submit by Dec 25 , 11:59 PM PST
Submitted for peer reviews by Dla Xalid Email : [email protected]
Refilling fuel at ADNOC Petrol Station at Abu Dhabi City .
Challenge to avoid the Bottle neck for Rush hour , busy service providers at Pump filling point , Full Car Parking , Crowded at Payment point .
Storytelling Tool is selected to resolve the issue of time delay and cars crowed during rush hours at Petrol Station .
1 . Collected Data for time duration and Customers service staff engagement at Petrol
Station .
2 . Collected number of cars awaiting during rush hour .
Using the tool provided options to resolve the issues :
1 . Once car enters petrol station to select appropriate filling pump lane . 2 . Avoid rush hour and plan alternative time for refilling fuel . 3 . Pay for fuel by bank Credit card .
The benefit of applying the above options while communicating with customers and Petrol station service providers :
1 . Positive Feedback from Customer stories , the Satisfaction and Happiness . 2 . Able to serve customer with an efficient . 3 . Enhanced timing requirement to refill fuel . 4 . Win to win situation
I might use similar tool for challenging cooking and delivering Pizza to customers on time delay after placing the order and serve hot Pizza .
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Dla Xalid"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5263 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
1 . Challenge : Describe your challenge , including all relevant information .
I was working on the transformation of a complex delivery process . We had a service delivery of 200 + resources including analysts , developers , testers , delivering more than 300 simultaneous projects . Projects were received via a demand manager , who was tracking the projects in Excel . Team leads would pick up the project assignments via email , and it made it impossible to track . We wanted to design a new process using a Project Portfolio management tool . However , the implementation of the tool was quite time consuming , and we needed the key stakeholders to visualize how the tool was going to work in real life , before actually having the tool available . The key stakeholders would not approve the change to the new tool unless they could visualize that the process was going to work .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
We decided to use visualization to resolve the challenge . We first had a workshop and used visualization to represent the process in the whiteboard . Then , wWe created the updated process in a swim lane diagram including some stick - mans and relevant pictograms of elements of the process . We printed the diagram on an A2 paper so everyone could look at it and understand how it was going to work .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
On the first phase , the discovery workshop , it was absolutely key to use visualization to represent the existing process . This process was not documented at all , and just being done . It was quite revealing for stakeholders to see all the steps and boxes on the paper . We also used the visualization to mark in a different colour all actions requiring manual consolidation , to highlight inefficiencies .
On the second phase , we printed the new process in an A2 . It was key to conduct all the acceptance workshops of the first demo , as the stakeholders could follow the task with their eyes in the process , They would take notes on the margin if something had to be changed , and visualizing how it was going to work .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
I am generally a paperless person , but it made me think how people would feel more comfortable having ideas and valuating their understanding using a paper representation . Being a big piece of paper , we could stick it to the wall and run different scenarios using the process .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I would have left the visualization permanently stuck to the wall , to help the team thinking about improvements to the process and accepting this change as the new normal sooner .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
1 . Challenge : Describe your challenge , including all relevant information .
I was working on the transformation of a complex delivery process . We had a service delivery of 200 + resources including analysts , developers , testers , delivering more than 300 simultaneous projects . Projects were received via a demand manager , who was tracking the projects in Excel . Team leads would pick up the project assignments via email , and it made it impossible to track . We wanted to design a new process using a Project Portfolio management tool . However , the implementation of the tool was quite time consuming , and we needed the key stakeholders to visualize how the tool was going to work in real life , before actually having the tool available . The key stakeholders would not approve the change to the new tool unless they could visualize that the process was going to work .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
We decided to use visualization to resolve the challenge . We first had a workshop and used visualization to represent the process in the whiteboard . Then , wWe created the updated process in a swim lane diagram including some stick - mans and relevant pictograms of elements of the process . We printed the diagram on an A2 paper so everyone could look at it and understand how it was going to work .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
On the first phase , the discovery workshop , it was absolutely key to use visualization to represent the existing process . This process was not documented at all , and just being done . It was quite revealing for stakeholders to see all the steps and boxes on the paper . We also used the visualization to mark in a different colour all actions requiring manual consolidation , to highlight inefficiencies .
On the second phase , we printed the new process in an A2 . It was key to conduct all the acceptance workshops of the first demo , as the stakeholders could follow the task with their eyes in the process , They would take notes on the margin if something had to be changed , and visualizing how it was going to work .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
I am generally a paperless person , but it made me think how people would feel more comfortable having ideas and valuating their understanding using a paper representation . Being a big piece of paper , we could stick it to the wall and run different scenarios using the process .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
I would have left the visualization permanently stuck to the wall , to help the team thinking about improvements to the process and accepting this change as the new normal sooner .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17020 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Zakaria Hassan
Challenge
I work in an NGO as a Recruitment Lead . My organization ’s key product is a Fellowship program that is open for people who have at least completed their graduation . Though the program is well established and around a decade old , recent times have seen a steep decrease in the number of applications coming in from young college graduates . It has been tremendously tough for the organization to solve this issue ( i.e. increase the applications of fresh college graduates ) . In my opinion , the only way to solve the issue is by identifying the key reason which has led to the decline and then working on creating a solution . To identify the reasons for the decline , we would have to employ historical application data , its analysis and also look at some qualitative parameters which would include regional context , cultural quotient , mind - set of the students , etc . Hence , design thinking would have to be adopted for solving the problem statement : “ What has led to a decline in the number of applications received from fresh college graduates in the past two years ? ”
Tool selection
The tool I selected for this challenge is “ Mind Mapping ” . Mind mapping is the best tool to identify the reasons/ patterns/ trends in the available current scenario . As my challenge is to identify the root causes of the decrease in application numbers , mind mapping will help me to flesh out the “ What is ” part of the bigger problem . Using mind mapping I hope to get a better picture of all the quantitative and qualitative reasons which would have contributed to the problem in the first place . Once I can identify and pinpoint the reasons , as Prof. Marian Moore mentioned in the Week 3 Video 4 , I will be able to Segway to “ What if ” and think about creative solutions to the problem .
Application
Mind mapping in design thinking is to identify what goes on in the minds of our customer , in this particular case , we were looking at the minds of the fresh college graduates . As the best way to do it was to involve a team , I pursued 5 other colleagues of mine to join this process . My colleagues were picked based on their background of having been college students who had applied for the program and their experience of having worked on the ground with college students in the past 4 years .
As the first step , I collated all the materials I had for this study . It included the following :
1 . Primary data from College students : it had details of their passion , short term and long term goals , career aspirations , their knowledge about the program , knowledge about the impact , the program will create in their lives , their interests , their source of information about the program , along with some of their personal details . This was collected by me during conversations with the students . 2 . Historical data about the number of applications we have received in the past from these colleges . 3 . Information on demographics of the college students . 4 . The other opportunities which the students have opted for in the past 2 years 5 . The list of all the other social sector programs in the country
All this information was shared with my other colleagues to view . After spending about 45 mins of individual thinking time with the anchoring question “ For the larger problem , which parts of this data will add value ? ” , the members were asked to note down their observations .
Zakaria Hassan
The observations of the 6 of us were then grouped into 3 large buckets . We then sat down to interpret the observations to come up with solid insights . With these insights , we came up with the “ Design Criteria ” statement .
Insight
The following were the three large observations :
1 . Availability of other opportunities 2 . Incorrect / Lack of the details and impact of the program 3 . Parental pressure .
These three big buckets were then analyzed by the six of us and the root cause of the problem were led to two main insights about why the application numbers have reduced amongst the college students :
1 . The messaging about the program sends confusing ideas of what it entails 2 . Lack of strong brand image amongst the youth and their families
These insights have changed my perspective on the issue in general . Till before this activity , I was convinced that the issue was with the customers and lack of inclination towards the social sector . These insights have been able to direct my attention towards the change which is under our control and action can be taken by us to solve the issue .
What should the action be like would be a part of “ What if ” which is yet to be analyzed . However , as per our initial goal of identifying the root cause , we were able to come with a strong answer .
Approach
I would prefer using the same tool as this is the best tool to identify the root causes and answer to “ What is ” . Though the project gave really strong insights , I realize that some parts of it can be improved to give a better result . A major change I would bring to this approach when I have to do it for the second time would be to involve a larger group of people in the activity . With only 6 people ( including me ) , the scope of innovation and thinking seems to be narrow . In addition to this , the primary survey can be done in a written format with an increased number of participants to get a better understanding .
| EMAIL:
ID_NUM:
NAME_STUDENT: Zakaria Hassan, Zakaria Hassan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Zakaria Hassan
Challenge
I work in an NGO as a Recruitment Lead . My organization ’s key product is a Fellowship program that is open for people who have at least completed their graduation . Though the program is well established and around a decade old , recent times have seen a steep decrease in the number of applications coming in from young college graduates . It has been tremendously tough for the organization to solve this issue ( i.e. increase the applications of fresh college graduates ) . In my opinion , the only way to solve the issue is by identifying the key reason which has led to the decline and then working on creating a solution . To identify the reasons for the decline , we would have to employ historical application data , its analysis and also look at some qualitative parameters which would include regional context , cultural quotient , mind - set of the students , etc . Hence , design thinking would have to be adopted for solving the problem statement : “ What has led to a decline in the number of applications received from fresh college graduates in the past two years ? ”
Tool selection
The tool I selected for this challenge is “ Mind Mapping ” . Mind mapping is the best tool to identify the reasons/ patterns/ trends in the available current scenario . As my challenge is to identify the root causes of the decrease in application numbers , mind mapping will help me to flesh out the “ What is ” part of the bigger problem . Using mind mapping I hope to get a better picture of all the quantitative and qualitative reasons which would have contributed to the problem in the first place . Once I can identify and pinpoint the reasons , as Prof. Marian Moore mentioned in the Week 3 Video 4 , I will be able to Segway to “ What if ” and think about creative solutions to the problem .
Application
Mind mapping in design thinking is to identify what goes on in the minds of our customer , in this particular case , we were looking at the minds of the fresh college graduates . As the best way to do it was to involve a team , I pursued 5 other colleagues of mine to join this process . My colleagues were picked based on their background of having been college students who had applied for the program and their experience of having worked on the ground with college students in the past 4 years .
As the first step , I collated all the materials I had for this study . It included the following :
1 . Primary data from College students : it had details of their passion , short term and long term goals , career aspirations , their knowledge about the program , knowledge about the impact , the program will create in their lives , their interests , their source of information about the program , along with some of their personal details . This was collected by me during conversations with the students . 2 . Historical data about the number of applications we have received in the past from these colleges . 3 . Information on demographics of the college students . 4 . The other opportunities which the students have opted for in the past 2 years 5 . The list of all the other social sector programs in the country
All this information was shared with my other colleagues to view . After spending about 45 mins of individual thinking time with the anchoring question “ For the larger problem , which parts of this data will add value ? ” , the members were asked to note down their observations .
Zakaria Hassan
The observations of the 6 of us were then grouped into 3 large buckets . We then sat down to interpret the observations to come up with solid insights . With these insights , we came up with the “ Design Criteria ” statement .
Insight
The following were the three large observations :
1 . Availability of other opportunities 2 . Incorrect / Lack of the details and impact of the program 3 . Parental pressure .
These three big buckets were then analyzed by the six of us and the root cause of the problem were led to two main insights about why the application numbers have reduced amongst the college students :
1 . The messaging about the program sends confusing ideas of what it entails 2 . Lack of strong brand image amongst the youth and their families
These insights have changed my perspective on the issue in general . Till before this activity , I was convinced that the issue was with the customers and lack of inclination towards the social sector . These insights have been able to direct my attention towards the change which is under our control and action can be taken by us to solve the issue .
What should the action be like would be a part of “ What if ” which is yet to be analyzed . However , as per our initial goal of identifying the root cause , we were able to come with a strong answer .
Approach
I would prefer using the same tool as this is the best tool to identify the root causes and answer to “ What is ” . Though the project gave really strong insights , I realize that some parts of it can be improved to give a better result . A major change I would bring to this approach when I have to do it for the second time would be to involve a larger group of people in the activity . With only 6 people ( including me ) , the scope of innovation and thinking seems to be narrow . In addition to this , the primary survey can be done in a written format with an increased number of participants to get a better understanding .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Zakaria Hassan",
"Zakaria Hassan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4403 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection – Storytelling , Mind mapping & visualization
Challenge and selection
In this case I ’m going to talk about how I have used storytelling , mind mapping and visualization and the applications that have resulted from using them in one of my entrepreneurial projects since the beginning of my youth .
I find it very funny that I ’ve applied most of the design thinking tools without even being aware that this concept even existed . To give a little bit of context , the example that I will talk about goes all the way back when I was 16 years old and decided to open my very own business . I was just beginning my first year of high school and started to discover how the world works , how many problems there are to solve and that you can actually contribute in the solution of a specific problem through entrepreneurship . I ’m convinced that , as we saw in this course , one of the main goals of business is to solve problems through value delivery .
To continue with the background context , I live in a country that has a huge problem with obesity within children population and given that junk food is unfortunately VERY popular and almost an actual part of children ’s diet in my country , the problem is in plain sight .
In short , I decided to open a vending machine business that would provide healthy food not only for children , but for all ages , no matter if you ’re in high school , university , in an office or in a factory , my goal with this business is and always will be to contribute to this national issue through healthy food for everyone .
The thing here is how did I started the business without having my parents funding it ? That ’s exactly how storytelling , visualization and mind mapping ended up having a crucial role during my entrepreneurial journey .
Turns out that just about 2 weeks after having the actual idea of the healthy vending machines my high school principal announced that the school had a project with a business incubator and that if enough students were to participate , the project would go on . And so , it happened , I registered my project and they accepted my idea . The problem was that I had just 2 months to make up a business plan and everything necessary to pull it through . I started from scratch .
Application
This is when visualization comes into place because I spent nights thinking about different designs , software functions but nothing came through until I started actually drawing it . I drew the vending machine design like 30 times and made a pre - prototype of it with a 3D printer . Then I built a 6 - foot- tall vending machine out of styrofoam . Then I started to draw how the software ( mobile app ) of the vending machine should look like , but unfortunately , I did n’t have enough programing skills at the time , so I found one on the Appstore that suited my needs .
I got the chance to have 2 mentors , which were very experienced in the business world and helped me through the process . During that process I learned things that are just coming up in my university ( business school ) classes and lectures . Anyway , I applied visualization and even Mind mapping while I was building the entire business model and I think I can assure that it is very helpful because it lets you visualize an idea and allows others to collaborate , work and add value to the idea itself .
In short , I ’m convinced that those 2 design tools had a definitive impact on what my business looks like till this day , even during COVID-19 times in which like many of you , I ’ve been having to deal with a lot of tough decisions .
Getting back to the main subject , here ’s how I got from having no money for my business idea to where I ’m now , almost 4 years later ; the business incubator president told us that there was going to be a “ Shark Tank ” – like contest , in which all participants would pitch their business ideas and the winner would get a partnership with the investors so that the business idea could go on .
Just a couple of weeks before the event , once I had everything in order , meaning : the business model , the vending machine ’s designs , the mobile app , corporate logos , the food suppliers and many other functionalities and benefits of using the service and products that the potential customers could experience , plus the financial projections ( the viability of the business plan ) .
I had to come up with a way of explaining such a relatively complicated and new idea ( vending machines with sophisticated tech were not that common at the time in my country ) to 6 “ sharks”/investors in less than 5 minutes . So , imagine yourself with 16 years of age , in a business center with around 200 people looking at you and 6 investors questioning your idea every 30 seconds and having time pressure … . was n’t easy , but eventually I won the contest . More of that in just a second .
Previously , when I was thinking about how was I gona explain / pitch the idea I came up with what now I known as storytelling , again , at the time I had no even a clue that the term existed , but during my pitch in the business incubator I told the story of how I came up with the idea , what problem was I trying to solve , how people would use it and the benefits the idea had for the customer both in health and in practicality . All of that in a way that the investors and attendees could imagine a story in their heads and at the same time everyone could get the overall idea of how the business would work .
Insight and approach
After a few hours the investors reviewed all of the ideas from all of the participants and after they told me that my project got selected , I asked them in private , why me ? And they said : “ you were the only participant that really had a purpose , a problem to solve and the only one that knew how to convey an idea for everyone to understand ” .
Since then , I ’ve been growing my business and helped a lot of people from my city to better their health and change their diets to have a better lifestyle and avoid health issues in the long term , all thanks to these design thinking tools .
Now , with what I have learned during this course , I ’ll apply the concepts in my university and future entrepreneurial projects that will surely have the purpose to solve problems and contribute to stakeholders wellbeing .
This course made me more aware of how design thinking could be used as a tool not only for creating a new product or service , but as a way of solving problems in your lifestyle and in whatever occupation you may have . I ’m thankful for this course and the professors that participated in it ,
because having this knowledge at my young age opens a whole lot of possibilities that can turn into opportunities for me to keep on contributing into creating a better society .
Kind regards .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection – Storytelling , Mind mapping & visualization
Challenge and selection
In this case I ’m going to talk about how I have used storytelling , mind mapping and visualization and the applications that have resulted from using them in one of my entrepreneurial projects since the beginning of my youth .
I find it very funny that I ’ve applied most of the design thinking tools without even being aware that this concept even existed . To give a little bit of context , the example that I will talk about goes all the way back when I was 16 years old and decided to open my very own business . I was just beginning my first year of high school and started to discover how the world works , how many problems there are to solve and that you can actually contribute in the solution of a specific problem through entrepreneurship . I ’m convinced that , as we saw in this course , one of the main goals of business is to solve problems through value delivery .
To continue with the background context , I live in a country that has a huge problem with obesity within children population and given that junk food is unfortunately VERY popular and almost an actual part of children ’s diet in my country , the problem is in plain sight .
In short , I decided to open a vending machine business that would provide healthy food not only for children , but for all ages , no matter if you ’re in high school , university , in an office or in a factory , my goal with this business is and always will be to contribute to this national issue through healthy food for everyone .
The thing here is how did I started the business without having my parents funding it ? That ’s exactly how storytelling , visualization and mind mapping ended up having a crucial role during my entrepreneurial journey .
Turns out that just about 2 weeks after having the actual idea of the healthy vending machines my high school principal announced that the school had a project with a business incubator and that if enough students were to participate , the project would go on . And so , it happened , I registered my project and they accepted my idea . The problem was that I had just 2 months to make up a business plan and everything necessary to pull it through . I started from scratch .
Application
This is when visualization comes into place because I spent nights thinking about different designs , software functions but nothing came through until I started actually drawing it . I drew the vending machine design like 30 times and made a pre - prototype of it with a 3D printer . Then I built a 6 - foot- tall vending machine out of styrofoam . Then I started to draw how the software ( mobile app ) of the vending machine should look like , but unfortunately , I did n’t have enough programing skills at the time , so I found one on the Appstore that suited my needs .
I got the chance to have 2 mentors , which were very experienced in the business world and helped me through the process . During that process I learned things that are just coming up in my university ( business school ) classes and lectures . Anyway , I applied visualization and even Mind mapping while I was building the entire business model and I think I can assure that it is very helpful because it lets you visualize an idea and allows others to collaborate , work and add value to the idea itself .
In short , I ’m convinced that those 2 design tools had a definitive impact on what my business looks like till this day , even during COVID-19 times in which like many of you , I ’ve been having to deal with a lot of tough decisions .
Getting back to the main subject , here ’s how I got from having no money for my business idea to where I ’m now , almost 4 years later ; the business incubator president told us that there was going to be a “ Shark Tank ” – like contest , in which all participants would pitch their business ideas and the winner would get a partnership with the investors so that the business idea could go on .
Just a couple of weeks before the event , once I had everything in order , meaning : the business model , the vending machine ’s designs , the mobile app , corporate logos , the food suppliers and many other functionalities and benefits of using the service and products that the potential customers could experience , plus the financial projections ( the viability of the business plan ) .
I had to come up with a way of explaining such a relatively complicated and new idea ( vending machines with sophisticated tech were not that common at the time in my country ) to 6 “ sharks”/investors in less than 5 minutes . So , imagine yourself with 16 years of age , in a business center with around 200 people looking at you and 6 investors questioning your idea every 30 seconds and having time pressure … . was n’t easy , but eventually I won the contest . More of that in just a second .
Previously , when I was thinking about how was I gona explain / pitch the idea I came up with what now I known as storytelling , again , at the time I had no even a clue that the term existed , but during my pitch in the business incubator I told the story of how I came up with the idea , what problem was I trying to solve , how people would use it and the benefits the idea had for the customer both in health and in practicality . All of that in a way that the investors and attendees could imagine a story in their heads and at the same time everyone could get the overall idea of how the business would work .
Insight and approach
After a few hours the investors reviewed all of the ideas from all of the participants and after they told me that my project got selected , I asked them in private , why me ? And they said : “ you were the only participant that really had a purpose , a problem to solve and the only one that knew how to convey an idea for everyone to understand ” .
Since then , I ’ve been growing my business and helped a lot of people from my city to better their health and change their diets to have a better lifestyle and avoid health issues in the long term , all thanks to these design thinking tools .
Now , with what I have learned during this course , I ’ll apply the concepts in my university and future entrepreneurial projects that will surely have the purpose to solve problems and contribute to stakeholders wellbeing .
This course made me more aware of how design thinking could be used as a tool not only for creating a new product or service , but as a way of solving problems in your lifestyle and in whatever occupation you may have . I ’m thankful for this course and the professors that participated in it ,
because having this knowledge at my young age opens a whole lot of possibilities that can turn into opportunities for me to keep on contributing into creating a better society .
Kind regards .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22184 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Challenge and Selection
The tool that I chose to apply is the tool of visualization to showcase to my members the possible implications of their decisions regarding the outcome of the project . I often use this method to show the possible project outcomes a few terms later so that my members , especially those in the executive committee will be able to make more informed decisions , since their decisions can greatly influence the way the project will move in . Most of the time , I use the technique of a timeline with different humans in it , and attach a set of conditions and trade - offs with each decision that can be made along the way . This has helped us identify and understand the entire project from a big picture and consider the opportunity cost of certain decisions that may only be clear later in the project .
Application
The way that I carry out the visualization tool is as such :
I often gather the executive committee into a room , and get them to project their desired project outcome . Once they have an image of how they would like to project to turn out , they will be required to classify them into the following time frames : 1 year , 3 years , 5 years or towards the end of the project , depending on which one comes earlier first . This helps us break the daunting project into smaller and more manageable steps for us to plan solutions for it .
From then , we will zoom into the particular details of the project , and that is when we will use the technique of timeline with different images of human interactions in them . For instance , when we decide to adopt project A with an external vendor , we would like to consider the flow 1 year from now , especially the best case and worst case scenarios . From there , we will examine the ripple effects of how certain detriments may eventually become bigger problems if unsolved , and how things like positive branding accrued from some of our earlier actions can reap exponential benefits in the later parts of the project . This tool has been extremely effective in helping us identify blind spots and from there plan our actions long term without compromise on feasibility in the short term .
Insights and Approach
One of the more interesting things that I have realized , especially when it comes to delivering creative solutions for projects without much regulations and procedures , commitment members tend to stay to tried and tested methods rather than thinking out of the box . One possible explanation for this is because while it is good for us to gain some insights from the projected and forecasted data that we have , many questions will present themselves when we plan , say 5 years ahead , and many of them have ambiguous answers , if we can even answer them at all . Therefore , for the sake of being “ right ” , many of my team members will prefer using methods that have already presented themselves in the industry , hampering the effectiveness of “ creative thinking ” in this case .
To circumvent that , I think that one of the most effective methods that I discovered is through the use of encouraging an open and inquisitive environment for my team to make bold predictions , so long as it is supported by reasonable grounds . Through this , I realized that team members were more inclined in voicing their opinions and working their creative juices , while also giving us an opportunity to visual the possible implications of our actions in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Challenge and Selection
The tool that I chose to apply is the tool of visualization to showcase to my members the possible implications of their decisions regarding the outcome of the project . I often use this method to show the possible project outcomes a few terms later so that my members , especially those in the executive committee will be able to make more informed decisions , since their decisions can greatly influence the way the project will move in . Most of the time , I use the technique of a timeline with different humans in it , and attach a set of conditions and trade - offs with each decision that can be made along the way . This has helped us identify and understand the entire project from a big picture and consider the opportunity cost of certain decisions that may only be clear later in the project .
Application
The way that I carry out the visualization tool is as such :
I often gather the executive committee into a room , and get them to project their desired project outcome . Once they have an image of how they would like to project to turn out , they will be required to classify them into the following time frames : 1 year , 3 years , 5 years or towards the end of the project , depending on which one comes earlier first . This helps us break the daunting project into smaller and more manageable steps for us to plan solutions for it .
From then , we will zoom into the particular details of the project , and that is when we will use the technique of timeline with different images of human interactions in them . For instance , when we decide to adopt project A with an external vendor , we would like to consider the flow 1 year from now , especially the best case and worst case scenarios . From there , we will examine the ripple effects of how certain detriments may eventually become bigger problems if unsolved , and how things like positive branding accrued from some of our earlier actions can reap exponential benefits in the later parts of the project . This tool has been extremely effective in helping us identify blind spots and from there plan our actions long term without compromise on feasibility in the short term .
Insights and Approach
One of the more interesting things that I have realized , especially when it comes to delivering creative solutions for projects without much regulations and procedures , commitment members tend to stay to tried and tested methods rather than thinking out of the box . One possible explanation for this is because while it is good for us to gain some insights from the projected and forecasted data that we have , many questions will present themselves when we plan , say 5 years ahead , and many of them have ambiguous answers , if we can even answer them at all . Therefore , for the sake of being “ right ” , many of my team members will prefer using methods that have already presented themselves in the industry , hampering the effectiveness of “ creative thinking ” in this case .
To circumvent that , I think that one of the most effective methods that I discovered is through the use of encouraging an open and inquisitive environment for my team to make bold predictions , so long as it is supported by reasonable grounds . Through this , I realized that team members were more inclined in voicing their opinions and working their creative juices , while also giving us an opportunity to visual the possible implications of our actions in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9061 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization of the boarding in plane process
Challenge :
Boarding in plane ( the moment when passengers are in the waiting room at the terminal gate and ready to board in plane , they have already checked - in , droped - off luggages , passed the security checkpoint ) is a critical activity for most of airlines carriers , every time an aircraft departure time is not respected , cost the company a lot of money and creates customer frustration . As a junior consultant for US Direct Deposit Program , a specialized firm in the travelling field , i get the chance to work on this challenge for Profima . The company customer satisfaction level for 2017 declined when compared to 2016 , current flight operationnal costs increase by 1.2 millions versus last year for the same sales volume , a recent analysis done by finance departement concluded that late boarding represents the # 1 root cause for costs increase . My mission was to improve the boarding process , starting with defining and validating the " What if ? " current state with stakeholders .
Selection : I have used 2 visualization tools to ensure that all stakeholders understand the challenge . A real - time video of all boarding steps , starting from boarding announcements by hostess and ending by all passengers sitting in the aircraft . A mapping of all activities , actors and objects of the boarding process . The mapping represent a common langage , a one picture that resume the process and serve as a foundation for identifying pain points by stakeholders , for identifying of steps that creates waste and steps creating value . The video represent an excellent tool to see virtually each step , it helps to understand the behaviour of each actor too , what 's the stakeholder goals , resources and constraints ?
Application :
I have conducted a one day workshop on the current state " What if ? " of the challenge , i have invited at the airport , nearby a quite and spacious conference room , the following participants plus me : boarding hostess sitting at the desk flight hostess from crew flight captain airport air controller 5 travellers ( 1 family profil that travel with kids , 1 business profil that travel in first class , 1 disabled person profil , 1 traveller with cabin luggage and another without cabin luggage )
I have explained to the group what 's the workshop main goals and rules to follow during this event , i have explained the Why , that the challenge the company is experiencing cost a lot for the compagny and have an impact on the customer experience and if the business continues running as usual , the customers will pay the price for increasing costs indirectly .
Our journey started with visionning a boarding process in real time , i have provided to the group a bunder of post - it so they can note elements that called their attention , one element by post it .
After the video , i have conducted a first activity with the group , a kind of " ice breaker " , i give the participants a 30 min and asked them : to stick the post it on a white board to group elements that seems similars together to build a sequence of activities they have seen
With this activity , the group start getting engaged with each other and with the boarding process . Thereafter , i have presented the map process of the boarding , first i went step by step , i have did a quick overview to show the end - to - end process . Second , i have revisited each step more in details , for example : on the first activity that is " Passengers wait for boarding " , i have asked the participants what do they think about this activity ? Do they have any concerns and pain points ? Do they see any improvement opportunities and best practices ? I have noted contuniously all participants inputs and comments in an excel file .
After my second review of the process map , i shared and reviewed with the participants all elements that they have bring in to be sure i have noted in a clear manner their reflexions .
Insight : I have did a recap at the end of day with the participants , i have asked them their opinions regarding the workshop . They all agree and state that the 2 visualization tools used are very powerfull because reflexion and elements capted are regarding one version of the truth presented , a sort of common langage they have understood , it 's true that a picture worth a thousand words . After reviewing , the excel file log of the workshops inputs and comments , i was impressed by the quantity and quality of initiatives . I share one interesting initiative : Starting from seats of the last section of the airplane(from back to front of the plane ) , board passengers with cabin luggage first , then board passengers without cabin luggage . The company COE found it interesting and exciting that customers are part of the solution .
Approach : Once the " What is ? " phase was completed , , i have established a plan to prioritize and develop the initiatives for the " What if " phase , i have used brainstorming and concept development tool , I had to determine among initiatives which ones are quick wins , that we can test and pilot in a short term , which ones belong to technology and needs an IT development and more time to define requirements , respect of customers business needs . During the " What wows ? " phase , i had the mission to do few rapids prototypes , i tested and piloted the solutions for some flights at differents airports , i have received inputs from the pilots(flights in test ) after each flight and i have adjusted and adapted the solutions to align with customers and business needs . After 2 weeks of testing , by using the learning launch design tool i was able to build a strong business case of the initiatives improvements ( impact on the customer experience , dollar cost impact by flight , time for boarding , respect of departure time ) , i presented the business case to the COE and recommanded to scale this new strategy across all the business .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization of the boarding in plane process
Challenge :
Boarding in plane ( the moment when passengers are in the waiting room at the terminal gate and ready to board in plane , they have already checked - in , droped - off luggages , passed the security checkpoint ) is a critical activity for most of airlines carriers , every time an aircraft departure time is not respected , cost the company a lot of money and creates customer frustration . As a junior consultant for US Direct Deposit Program , a specialized firm in the travelling field , i get the chance to work on this challenge for Profima . The company customer satisfaction level for 2017 declined when compared to 2016 , current flight operationnal costs increase by 1.2 millions versus last year for the same sales volume , a recent analysis done by finance departement concluded that late boarding represents the # 1 root cause for costs increase . My mission was to improve the boarding process , starting with defining and validating the " What if ? " current state with stakeholders .
Selection : I have used 2 visualization tools to ensure that all stakeholders understand the challenge . A real - time video of all boarding steps , starting from boarding announcements by hostess and ending by all passengers sitting in the aircraft . A mapping of all activities , actors and objects of the boarding process . The mapping represent a common langage , a one picture that resume the process and serve as a foundation for identifying pain points by stakeholders , for identifying of steps that creates waste and steps creating value . The video represent an excellent tool to see virtually each step , it helps to understand the behaviour of each actor too , what 's the stakeholder goals , resources and constraints ?
Application :
I have conducted a one day workshop on the current state " What if ? " of the challenge , i have invited at the airport , nearby a quite and spacious conference room , the following participants plus me : boarding hostess sitting at the desk flight hostess from crew flight captain airport air controller 5 travellers ( 1 family profil that travel with kids , 1 business profil that travel in first class , 1 disabled person profil , 1 traveller with cabin luggage and another without cabin luggage )
I have explained to the group what 's the workshop main goals and rules to follow during this event , i have explained the Why , that the challenge the company is experiencing cost a lot for the compagny and have an impact on the customer experience and if the business continues running as usual , the customers will pay the price for increasing costs indirectly .
Our journey started with visionning a boarding process in real time , i have provided to the group a bunder of post - it so they can note elements that called their attention , one element by post it .
After the video , i have conducted a first activity with the group , a kind of " ice breaker " , i give the participants a 30 min and asked them : to stick the post it on a white board to group elements that seems similars together to build a sequence of activities they have seen
With this activity , the group start getting engaged with each other and with the boarding process . Thereafter , i have presented the map process of the boarding , first i went step by step , i have did a quick overview to show the end - to - end process . Second , i have revisited each step more in details , for example : on the first activity that is " Passengers wait for boarding " , i have asked the participants what do they think about this activity ? Do they have any concerns and pain points ? Do they see any improvement opportunities and best practices ? I have noted contuniously all participants inputs and comments in an excel file .
After my second review of the process map , i shared and reviewed with the participants all elements that they have bring in to be sure i have noted in a clear manner their reflexions .
Insight : I have did a recap at the end of day with the participants , i have asked them their opinions regarding the workshop . They all agree and state that the 2 visualization tools used are very powerfull because reflexion and elements capted are regarding one version of the truth presented , a sort of common langage they have understood , it 's true that a picture worth a thousand words . After reviewing , the excel file log of the workshops inputs and comments , i was impressed by the quantity and quality of initiatives . I share one interesting initiative : Starting from seats of the last section of the airplane(from back to front of the plane ) , board passengers with cabin luggage first , then board passengers without cabin luggage . The company COE found it interesting and exciting that customers are part of the solution .
Approach : Once the " What is ? " phase was completed , , i have established a plan to prioritize and develop the initiatives for the " What if " phase , i have used brainstorming and concept development tool , I had to determine among initiatives which ones are quick wins , that we can test and pilot in a short term , which ones belong to technology and needs an IT development and more time to define requirements , respect of customers business needs . During the " What wows ? " phase , i had the mission to do few rapids prototypes , i tested and piloted the solutions for some flights at differents airports , i have received inputs from the pilots(flights in test ) after each flight and i have adjusted and adapted the solutions to align with customers and business needs . After 2 weeks of testing , by using the learning launch design tool i was able to build a strong business case of the initiatives improvements ( impact on the customer experience , dollar cost impact by flight , time for boarding , respect of departure time ) , i presented the business case to the COE and recommanded to scale this new strategy across all the business .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12366 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | - DESIGN THINKING - STORYTELLING
Challenge : My challenge is to present to a quality management company ,
the Design Thinking methodology as a path to excellence and difference in the
market , as well as its benefits for the development of the company and how it can
improve its services and relations with your customers through this innovative
method . For that , I used the Storytelling tool to tell the story of Design Thinking .
Selection : A Storytelling tool is an accounting way of telling a story . It
facilitates the way we communicate , allowing a person who is telling to view the
story , thus being able to better understand what is being narrated . It is done in a
creative way with an engaging narrative and audiovisual resources creating
magic and fun . According to the fourth video of module 2 , the author says that
storytelling makes strategies simple , it gives color and life to the plot , making
them better . In other words , it is an action plan that tends to improve a company 's
internal process .
Application : First , I created a video where I narrated how the tool came
about , how it works , and when and where it can be applied . Through a game of
images , I showed what benefits it offers . Then , I showed , through illustrations ,
examples of companies that use this method , to understand how consumers
behave and adapt their products and services , with the aim of expanding and
strengthen the relationship with customers by offering experiences and that
consequently became market favorites , such as Coca - cola , Netflix and Aplee .
Finally , at the end of the narrative , I showed the path that your company could
take , applying the improvements that the tool offers .
It was applied effectively , because the client was able to visualize the story
and was able to understand how it works , even liking the idea and wanting to use
it .
Insight : As an insight , I realized how some actions of a simple tool can
change so much for the better . Design Thinking is something that should be used
in all organizations , as this way , we would have more people working happily ,
more happy and satisfied customers and more companies growing .
The tool also showed me that it can be applied to everything in life , it can
be applied when we seek improvements and when we seek to understand other
people , because when we put ourselves in the other 's place , we can feel their
pain and understand their vision , and only then will we succeed design something
aimed at him .
Approach : Next time , still using the Storytelling tool , I will also use the
mind map to work together , as a better form of communication , as this way I will
be able to better understand the person I will be attending .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: - DESIGN THINKING - STORYTELLING
Challenge : My challenge is to present to a quality management company ,
the Design Thinking methodology as a path to excellence and difference in the
market , as well as its benefits for the development of the company and how it can
improve its services and relations with your customers through this innovative
method . For that , I used the Storytelling tool to tell the story of Design Thinking .
Selection : A Storytelling tool is an accounting way of telling a story . It
facilitates the way we communicate , allowing a person who is telling to view the
story , thus being able to better understand what is being narrated . It is done in a
creative way with an engaging narrative and audiovisual resources creating
magic and fun . According to the fourth video of module 2 , the author says that
storytelling makes strategies simple , it gives color and life to the plot , making
them better . In other words , it is an action plan that tends to improve a company 's
internal process .
Application : First , I created a video where I narrated how the tool came
about , how it works , and when and where it can be applied . Through a game of
images , I showed what benefits it offers . Then , I showed , through illustrations ,
examples of companies that use this method , to understand how consumers
behave and adapt their products and services , with the aim of expanding and
strengthen the relationship with customers by offering experiences and that
consequently became market favorites , such as Coca - cola , Netflix and Aplee .
Finally , at the end of the narrative , I showed the path that your company could
take , applying the improvements that the tool offers .
It was applied effectively , because the client was able to visualize the story
and was able to understand how it works , even liking the idea and wanting to use
it .
Insight : As an insight , I realized how some actions of a simple tool can
change so much for the better . Design Thinking is something that should be used
in all organizations , as this way , we would have more people working happily ,
more happy and satisfied customers and more companies growing .
The tool also showed me that it can be applied to everything in life , it can
be applied when we seek improvements and when we seek to understand other
people , because when we put ourselves in the other 's place , we can feel their
pain and understand their vision , and only then will we succeed design something
aimed at him .
Approach : Next time , still using the Storytelling tool , I will also use the
mind map to work together , as a better form of communication , as this way I will
be able to better understand the person I will be attending .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21953 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Chosen tool : Mind Mapping
Challenge & Selection
Mind Mapping is an extremely useful tool to have a visual support of a problem in a company , it is also used to look for patterns that will help us in the design criterio . This design tool has to be done in the company of many people , they Will make a brainstorm and reflecta ll the ideas and help us find improvements in áreas that we are having problems , the Mind Mapping can serve us for the following :
1 . Summariza discussions 2 . Find innovate idea , you have more points of view 3 . Divide complez problema into simple ideas 4 . Present the information obtained in a visual way that help us to have
sensitivity to creativity
It is extremely important to know the point of view in which companies are affecting the environment , although clearly the assumptions may not be reality but we need to knos how people think this reality is ; And if they do n’t reflect the reality of the company , thinking that they do more damage to environment than really do , to be able to change the perspective that peope have .
Application
In order to apply this tool , the interest on the part of a group of people is essential , I think that as it is a very general issue , we have to try to bring together many people as posible and these people donot have to be specialists in the subject , what we care about is knowing the reality of ordinary peope .
After gathering everyone , we Will make small groups where we Will ask them the question that Will be the key .
To continue , we Will ask and writte the main ideas on post it , such as :
-The companies that belive they pollute more
-Those that pollute les
-Why do they believe that ?
-What do they think companies should do to change this .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Chosen tool : Mind Mapping
Challenge & Selection
Mind Mapping is an extremely useful tool to have a visual support of a problem in a company , it is also used to look for patterns that will help us in the design criterio . This design tool has to be done in the company of many people , they Will make a brainstorm and reflecta ll the ideas and help us find improvements in áreas that we are having problems , the Mind Mapping can serve us for the following :
1 . Summariza discussions 2 . Find innovate idea , you have more points of view 3 . Divide complez problema into simple ideas 4 . Present the information obtained in a visual way that help us to have
sensitivity to creativity
It is extremely important to know the point of view in which companies are affecting the environment , although clearly the assumptions may not be reality but we need to knos how people think this reality is ; And if they do n’t reflect the reality of the company , thinking that they do more damage to environment than really do , to be able to change the perspective that peope have .
Application
In order to apply this tool , the interest on the part of a group of people is essential , I think that as it is a very general issue , we have to try to bring together many people as posible and these people donot have to be specialists in the subject , what we care about is knowing the reality of ordinary peope .
After gathering everyone , we Will make small groups where we Will ask them the question that Will be the key .
To continue , we Will ask and writte the main ideas on post it , such as :
-The companies that belive they pollute more
-Those that pollute les
-Why do they believe that ?
-What do they think companies should do to change this .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22563 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection about storytelling
Challenge and selection . The challenge I chose for this exercise it ’s related to the environment and the storytelling . I work in a company which sells environmentally friendly personal care products . The products pretend to replace all the things that we use daily and whose packaging becomes garbage after a while , like toothpaste , shampoo , soap , conditioner , etc . Our resources are scarce , and our world , it 's very contaminated . It 's time to do something about it . I think in this case , storytelling is a successful tool because you can make people develop a deeper empathy with the situation already mentioned . Also usually spend my time on social media , where I invite people to change their habits and find new ways to inspire them in order to improve their relationship with the environment . I use storytelling when I share some stories on Instagram or Facebook which connect with the lives of the customers . I share these experiences as a form of teaching alternatives lifestyles . In this way they can see that it is possible to have a balanced lifestyle with the environment without losing the comfort . Application , Insight & Approach The story I have about the use of storytelling happened when the company wanted to do a collaboration with another brand . The challenge was to use social media to promote the collaboration but not only announce it . The point was to attract more customers to both companies , therefore our teamwork focused on the customers . My idea was to use storytelling but at that moment I did n't know the name . I explained to them what was the thing that attracted me to this world about caring for the environment . That was someone else 's experience . On Instagram I followed a girl who was doing environmental awareness . What attracted me most was her story , hearing how she started her struggle to care for the environment , it made me question my lifestyle and so little by little I looked for more information on the subject . It should be noted that what I liked most was to see documentaries of wonderful stories . My story convinced them , so we started using social media in a different way , not just for this project because when people connect with our stories it makes it easier for them to connect with our products . I liked this course because it not only guided me to use this tool in a better way , but also gave me a whole catalogue of very useful tools in design . Now thanks to the course , I will Improve my abilities in design thinking , especially storytelling . I also loved the way the topics were explained and the variety of examples there were during the course . I think these are very useful to understand it better and it makes it more dynamic .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection about storytelling
Challenge and selection . The challenge I chose for this exercise it ’s related to the environment and the storytelling . I work in a company which sells environmentally friendly personal care products . The products pretend to replace all the things that we use daily and whose packaging becomes garbage after a while , like toothpaste , shampoo , soap , conditioner , etc . Our resources are scarce , and our world , it 's very contaminated . It 's time to do something about it . I think in this case , storytelling is a successful tool because you can make people develop a deeper empathy with the situation already mentioned . Also usually spend my time on social media , where I invite people to change their habits and find new ways to inspire them in order to improve their relationship with the environment . I use storytelling when I share some stories on Instagram or Facebook which connect with the lives of the customers . I share these experiences as a form of teaching alternatives lifestyles . In this way they can see that it is possible to have a balanced lifestyle with the environment without losing the comfort . Application , Insight & Approach The story I have about the use of storytelling happened when the company wanted to do a collaboration with another brand . The challenge was to use social media to promote the collaboration but not only announce it . The point was to attract more customers to both companies , therefore our teamwork focused on the customers . My idea was to use storytelling but at that moment I did n't know the name . I explained to them what was the thing that attracted me to this world about caring for the environment . That was someone else 's experience . On Instagram I followed a girl who was doing environmental awareness . What attracted me most was her story , hearing how she started her struggle to care for the environment , it made me question my lifestyle and so little by little I looked for more information on the subject . It should be noted that what I liked most was to see documentaries of wonderful stories . My story convinced them , so we started using social media in a different way , not just for this project because when people connect with our stories it makes it easier for them to connect with our products . I liked this course because it not only guided me to use this tool in a better way , but also gave me a whole catalogue of very useful tools in design . Now thanks to the course , I will Improve my abilities in design thinking , especially storytelling . I also loved the way the topics were explained and the variety of examples there were during the course . I think these are very useful to understand it better and it makes it more dynamic .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12747 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Defining the ‘ Sony ’ identity - Mind Mapping
Challenge
I am part of a nonprofit climbing organization , called Sony < a Quechua word meaning ‘ misbehaved ’ . In this case trying to symbolize the rebel and free spirit of the group > . Sony was created a year ago by a group of mountain lovers and a group of specialized guides part of the oldest mountaineering foundation in Ecuador . Their idea was just to get together and climb the Ecuadorian Andes . It all began to take shape and the group has now 50 more members . A wide diversity of people from architects , government officials , agronomists , young , old , men and women are part of it .
The challenge arises when the thought of formalizing the group and giving it a true structure is brought . Due to the great diversity of members ’ backgrounds and vocational trainings , the task seemed impossible . There were too many ideas , all so disorganized and “ floating around ” , that nobody knew even where to begin . The big idea , and mainly its execution , was starting to create chaos , more than a real contribution to the group . The big question was how to capture everybody ’s impressions , take advantage of the group ’s diversity and set a route for a possible solution or sets of solutions .
Selection
As Kenia Jj says , “ mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . ” This was the main problem to be solved at this stage . There as a vast variety of ideas and thoughts , which at this point didn´t say anything at all . This huge amount of data needed to be somehow organized to stablish the current reality : the identity of the group . After that its structure , formal organization , objectives and more could be defined . This was to be done getting the members to feel involved so the best of their thoughts could be presented in clear patterns and insights .
Application
A big challenge presented at this point was that all this happened during complete isolation , due to the Covid-19 breakdown . An efficient mechanism was to be used in order to solve the problem with these unique circumstances . I decided to use a direct communication channel : Ñarñaku ’s WhatsApp group .
The first step was to find the right timing , and inform the group about the design challenge . Getting one of the leaders to be the one informing the group about the objective , gave the activity acceptance , importance and involvement . About 30 members of the group participated ( which represents 60 % of the group ) . People were asked at first to communicate what did they feel the identity of the group was , and what were its main goals and objectives . This led to a long group discussion that lasted almost a full day . Most of the ideas were already known , although some very good and new insights were presented . During this process my job was to capture all these insights and thoughts while they were presented in an open discussion .
The tool had to be slightly modified due to the special circumstances , but the main idea of it was preserved . Therefor the next step was to group these thoughts into clusters of ideas . A digital tool was used to create the mind map . After the map was created it was presented to the group again to get the members feedback . The response was more than favorable . Now the ideas were organized route was
clear in which to continue . Although the tool was not easy to implement , due to special circumstances , the results where more than satisfactory .
Insights
One of the main insights obtained during the activity was to clearly land the group 's identity . Sony is a group of friends with a great love and passion for mountains ( cluster 1 ) , with a will for environmental awareness ( cluster 2 ) and social motivation ( cluster 3 ) . These ideas synthesize the identity of the group , and lets us start thinking in possible “ what ifs ” . Once the ideas were clearly mapped , the conception of the challenge , and specially its answers , suddenly became evident . It also made the members of the group get more involved in it .
An important lesson I obtained from this activity is that when you aloud people to freely express themselves , the ideas flow freely . A question was presented at the beginning weather to narrow down the discussion topics , or to openly present them so people can freely talk . The second choice was selected and what was only needed was a little guidance ( someone to act as a moderator ) . In my opinion the result was more effective when members felt free to express their ideas .
Approach
Next time , one thing that would definitely be different is the mechanism by which the tool was presented . This time it was required to be an online activity . Results would have been immensely better if the activity was taken place in person . Another aspect to be taken in account is to minimize the group of participants . Even though the vast amount and diversity of insights presented by the group were very helpful , sometimes it became an obstacle when trying to move forward . I think that these two aspects contribute to making the process sometimes slow and not always helpful . It can definitely be improved .
Author : Jesus Juarez
| EMAIL:
ID_NUM:
NAME_STUDENT: Jesus Juarez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Defining the ‘ Sony ’ identity - Mind Mapping
Challenge
I am part of a nonprofit climbing organization , called Sony < a Quechua word meaning ‘ misbehaved ’ . In this case trying to symbolize the rebel and free spirit of the group > . Sony was created a year ago by a group of mountain lovers and a group of specialized guides part of the oldest mountaineering foundation in Ecuador . Their idea was just to get together and climb the Ecuadorian Andes . It all began to take shape and the group has now 50 more members . A wide diversity of people from architects , government officials , agronomists , young , old , men and women are part of it .
The challenge arises when the thought of formalizing the group and giving it a true structure is brought . Due to the great diversity of members ’ backgrounds and vocational trainings , the task seemed impossible . There were too many ideas , all so disorganized and “ floating around ” , that nobody knew even where to begin . The big idea , and mainly its execution , was starting to create chaos , more than a real contribution to the group . The big question was how to capture everybody ’s impressions , take advantage of the group ’s diversity and set a route for a possible solution or sets of solutions .
Selection
As Kenia Jj says , “ mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . ” This was the main problem to be solved at this stage . There as a vast variety of ideas and thoughts , which at this point didn´t say anything at all . This huge amount of data needed to be somehow organized to stablish the current reality : the identity of the group . After that its structure , formal organization , objectives and more could be defined . This was to be done getting the members to feel involved so the best of their thoughts could be presented in clear patterns and insights .
Application
A big challenge presented at this point was that all this happened during complete isolation , due to the Covid-19 breakdown . An efficient mechanism was to be used in order to solve the problem with these unique circumstances . I decided to use a direct communication channel : Ñarñaku ’s WhatsApp group .
The first step was to find the right timing , and inform the group about the design challenge . Getting one of the leaders to be the one informing the group about the objective , gave the activity acceptance , importance and involvement . About 30 members of the group participated ( which represents 60 % of the group ) . People were asked at first to communicate what did they feel the identity of the group was , and what were its main goals and objectives . This led to a long group discussion that lasted almost a full day . Most of the ideas were already known , although some very good and new insights were presented . During this process my job was to capture all these insights and thoughts while they were presented in an open discussion .
The tool had to be slightly modified due to the special circumstances , but the main idea of it was preserved . Therefor the next step was to group these thoughts into clusters of ideas . A digital tool was used to create the mind map . After the map was created it was presented to the group again to get the members feedback . The response was more than favorable . Now the ideas were organized route was
clear in which to continue . Although the tool was not easy to implement , due to special circumstances , the results where more than satisfactory .
Insights
One of the main insights obtained during the activity was to clearly land the group 's identity . Sony is a group of friends with a great love and passion for mountains ( cluster 1 ) , with a will for environmental awareness ( cluster 2 ) and social motivation ( cluster 3 ) . These ideas synthesize the identity of the group , and lets us start thinking in possible “ what ifs ” . Once the ideas were clearly mapped , the conception of the challenge , and specially its answers , suddenly became evident . It also made the members of the group get more involved in it .
An important lesson I obtained from this activity is that when you aloud people to freely express themselves , the ideas flow freely . A question was presented at the beginning weather to narrow down the discussion topics , or to openly present them so people can freely talk . The second choice was selected and what was only needed was a little guidance ( someone to act as a moderator ) . In my opinion the result was more effective when members felt free to express their ideas .
Approach
Next time , one thing that would definitely be different is the mechanism by which the tool was presented . This time it was required to be an online activity . Results would have been immensely better if the activity was taken place in person . Another aspect to be taken in account is to minimize the group of participants . Even though the vast amount and diversity of insights presented by the group were very helpful , sometimes it became an obstacle when trying to move forward . I think that these two aspects contribute to making the process sometimes slow and not always helpful . It can definitely be improved .
Author : Jesus Juarez
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jesus Juarez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5319 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge As a product manager who handles marketing operations , I 'm working with different designers on a daily basis to create promotional materials that would reflect the DNA of my brands and the idea I intend to convey to potential and existing customers . My challenge is to prepare creative briefs that would rightfully reflect my intentions and the brand 's message . Everyone involved has a different level of knowledge about the brand and a unique perception of it . Using descriptive words such as " cool " and " fun " results in different associations , therefore longer project times . Selection I find the visualization tool very helpful in creating briefs because I think that it helps everyone on the project to be on the same page , resulting in fewer revision requests . It allows other people to visually see what we mean by certain words and what is expected at the end result . Application When numerous and complex asset creation is expected , I give not only examples from the brand 's past works but also inspirational visuals that would describe the overall tone and the color theme . I add visuals to describe the message of the product and what we associate with it . Insight By using the visualization , I found out that when the brief is clear , the outcome can be more accurate and also more creative in the right direction . Framing the ideas with visuals helps the designers to contribute further within the frame . Approach After this course , I believe combining visualization with the storytelling tool can result in better outcomes . Next time , I 'll tell the story of the product in a compelling way to increase attention and motivation . Hopefully , everyone can relate to the product better through mine or someone else 's experience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge As a product manager who handles marketing operations , I 'm working with different designers on a daily basis to create promotional materials that would reflect the DNA of my brands and the idea I intend to convey to potential and existing customers . My challenge is to prepare creative briefs that would rightfully reflect my intentions and the brand 's message . Everyone involved has a different level of knowledge about the brand and a unique perception of it . Using descriptive words such as " cool " and " fun " results in different associations , therefore longer project times . Selection I find the visualization tool very helpful in creating briefs because I think that it helps everyone on the project to be on the same page , resulting in fewer revision requests . It allows other people to visually see what we mean by certain words and what is expected at the end result . Application When numerous and complex asset creation is expected , I give not only examples from the brand 's past works but also inspirational visuals that would describe the overall tone and the color theme . I add visuals to describe the message of the product and what we associate with it . Insight By using the visualization , I found out that when the brief is clear , the outcome can be more accurate and also more creative in the right direction . Framing the ideas with visuals helps the designers to contribute further within the frame . Approach After this course , I believe combining visualization with the storytelling tool can result in better outcomes . Next time , I 'll tell the story of the product in a compelling way to increase attention and motivation . Hopefully , everyone can relate to the product better through mine or someone else 's experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21448 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch - When Shutting Up Helps Innovation
I am a Sr . Program Manager in a Finance IT shop for a very large corporation . We help other Finance teams through process automation or bringing them into the 21st century as I like to say . I chose Learning Launch as my tool because the theme of finding ideas to solve a problem and using unique thought processes , data and experiments to confirm the solution is useful . This type of design thinking fits with a project I am currently working on . The Challenge A stakeholder directive to reduce headcount needs in a department which joined our organization last year . Within three months people would be moving to different organizations and contractors let go . What I knew : they managed large quantities of data and interacted with a billing system in a manual way . What I did n’t know : How exactly they spent their time . I asked for a time / work study from the team director . Mapping the team ’s time to their work functions and flow , my initial thought(idea ) was we could automate inputting data into the billing system by expanding a protocol we had successfully used in the past . This could not be a cookie cutter solution though ; this team ’s work was performed in a system we no access to ( risk and possible disconfirming fact ) . I had been told by the team director that previous automation attempts had failed because the work was too complex ( risk and possible disconfirming fact ) . This solution needed to go beyond the standard elements of automation and be equal to or faster and more accurate then what the team currently did themselves . This idea could meet the directive challenge and be better than the current alternative . I told the stakeholders ( Director and VP ) I had an idea to pursue . I was given a small development team to explore its merits . The target team director provided a resource ( and skeptic ) to work with us . Brainstorming Optimization I set up meetings with my developers - all with different skills and specialties . Generally , I am quite verbal , which can mute the brilliant person who does n’t like to speak off the cuff . So , instead of directing the team in how I thought this problem should be resolved , I tried something different - I shut up . As the curator , I gave the team a focus ( the specific need and the idea ) . I left space for others to contribute , leveraging their expertise and differences . The ideas flew - nothing was bad , it just may not have been right as a solution . It was a lesson learned for me and one I am trying to incorporate more and more . A workflow to shorten the time and attention it takes to consistently make correct , appropriate changes to thousands ( and sometimes millions ) of customer accounts emerged . The solution was scalable , addressed the work complexities and the client could view the process and make last minute changes if necessary . On paper , if we could get billing system access , this solution could achieve the automation and headcount savings being asked for . Aha ! Design thinking ! We now needed to get stakeholder approval to move on to designing and experimenting with the process . Presenting the Solution Our presentation was cobbled together . We reviewed the workflow and showed pieces of other projects that had some similar moving parts . We described how one section of work would flow into the next and the ability the client would have to control the data . This was unlike work we had done before , but it could end up being a pathway for many other teams in the future . Our napkin pitch was clumsy
but it did the job . The apprehensive client team director could see the possibility for success . Our leadership knew our capabilities and approved our next move - to build and test the idea . Confirming the Results We had reached Wow . We got the billing system access needed and what has been developed is being tested for release next month . Trials are showing we can take a large amount of data and using automation input it correctly into multiple layers of a highly complex billing system . We will reach the headcount reduction requested and an even higher percentage of time savings than previously predicted . If I was going to do something differently , next time I would ask for more client input upfront . This would have helped sharpen the focus on the issue to be solved more quickly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch - When Shutting Up Helps Innovation
I am a Sr . Program Manager in a Finance IT shop for a very large corporation . We help other Finance teams through process automation or bringing them into the 21st century as I like to say . I chose Learning Launch as my tool because the theme of finding ideas to solve a problem and using unique thought processes , data and experiments to confirm the solution is useful . This type of design thinking fits with a project I am currently working on . The Challenge A stakeholder directive to reduce headcount needs in a department which joined our organization last year . Within three months people would be moving to different organizations and contractors let go . What I knew : they managed large quantities of data and interacted with a billing system in a manual way . What I did n’t know : How exactly they spent their time . I asked for a time / work study from the team director . Mapping the team ’s time to their work functions and flow , my initial thought(idea ) was we could automate inputting data into the billing system by expanding a protocol we had successfully used in the past . This could not be a cookie cutter solution though ; this team ’s work was performed in a system we no access to ( risk and possible disconfirming fact ) . I had been told by the team director that previous automation attempts had failed because the work was too complex ( risk and possible disconfirming fact ) . This solution needed to go beyond the standard elements of automation and be equal to or faster and more accurate then what the team currently did themselves . This idea could meet the directive challenge and be better than the current alternative . I told the stakeholders ( Director and VP ) I had an idea to pursue . I was given a small development team to explore its merits . The target team director provided a resource ( and skeptic ) to work with us . Brainstorming Optimization I set up meetings with my developers - all with different skills and specialties . Generally , I am quite verbal , which can mute the brilliant person who does n’t like to speak off the cuff . So , instead of directing the team in how I thought this problem should be resolved , I tried something different - I shut up . As the curator , I gave the team a focus ( the specific need and the idea ) . I left space for others to contribute , leveraging their expertise and differences . The ideas flew - nothing was bad , it just may not have been right as a solution . It was a lesson learned for me and one I am trying to incorporate more and more . A workflow to shorten the time and attention it takes to consistently make correct , appropriate changes to thousands ( and sometimes millions ) of customer accounts emerged . The solution was scalable , addressed the work complexities and the client could view the process and make last minute changes if necessary . On paper , if we could get billing system access , this solution could achieve the automation and headcount savings being asked for . Aha ! Design thinking ! We now needed to get stakeholder approval to move on to designing and experimenting with the process . Presenting the Solution Our presentation was cobbled together . We reviewed the workflow and showed pieces of other projects that had some similar moving parts . We described how one section of work would flow into the next and the ability the client would have to control the data . This was unlike work we had done before , but it could end up being a pathway for many other teams in the future . Our napkin pitch was clumsy
but it did the job . The apprehensive client team director could see the possibility for success . Our leadership knew our capabilities and approved our next move - to build and test the idea . Confirming the Results We had reached Wow . We got the billing system access needed and what has been developed is being tested for release next month . Trials are showing we can take a large amount of data and using automation input it correctly into multiple layers of a highly complex billing system . We will reach the headcount reduction requested and an even higher percentage of time savings than previously predicted . If I was going to do something differently , next time I would ask for more client input upfront . This would have helped sharpen the focus on the issue to be solved more quickly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14994 |
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