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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Addressing the challenge of new parking arrangements through a Learning Launch
My submission follows the criteria of 10 paragraph limit , with all 5 elements flowing from “ Challenge ” to “ Approach ” .
1 . Challenge :
The college I teach at recently declared that students would now longer be able to park inside the main campus . Instead they must use the parking just outside the main gate and leave the limited inside parking for staff and faculty . Understandably , students are upset and demand consideration . Recently there have been accidents and improper parking by students that lead to this decision . The inside parking is about 100 meters from the classroom buildings , while the outside parking is about 500 meters from the classroom buildings . A parking pass must be shown to security to get inside the gated front entrance . There is no walking path from the college entrance to the classroom buildings .
2 . Selection :
I ’ve selected the tool of Learning Launch to address this challenge . Students are upset and have a number of varied demands to make the situation tolerable . College administration realizes something should be done , and quickly . The advantage of learning launch is that it allows us to test the attractiveness of ideas , lots of ideas , quickly and cheaply . This is part of the experimentation phase of our course , finding out “ What wows ” and “ What works ” . The main justification for the tool is that finding the truth quickly saves you money and time .
This tool is appropriate for this challenge because the group performing the challenge is students of an innovation course who have studied Design Thinking . They are familiar with the first steps of developing empathy , then using this knowledge to generate ideas ( What is and What if ) . In fact , the students are the ‘ customers ’ in this case , so the idea generation has already bubbled to the surface .
3 . Application :
I applied the tool in each of the 3 classes I teach . They had the whole class of 2 hours for this challenge . First , they were told the problem , then that the College Director wanted suggestions from them for ways to make the new parking work . I put the students into small groups of 4 . I gave them a 7 step document to fill out , each step having a time frame . Step one was to document their interviewing of each other to list the problems . They had 15 minutes to come up with as many problems as possible , digging deep past the obvious ones of distance and discomfort . Second , drawing on their learning about empathy , they had 10 minutes to find student ( customer ) needs and insights based on what they think the interviewees think and feel . Third they as a group had to pick one need that was the greatest in their opinion .
Now each group was given several sheets of flipchart paper and markers , and 10 minutes to generate ideas to solve the one greatest problem that they had identified . They did various things with the paper , listing features of the solution , drawing parts or concepts of the solution , and eventually were told to draw their suggested solution to the problem they had identified .
For step 5 , in the last hour , they were to build quickly and with minimal materials at their disposal , a prototype or model of their idea . I had brought boxes of supplies such a aluminum plates , tape , cardboard , toothpicks , small round candles , glue , scissors , colored paper , paper cups , sticky notes , etc . for them to use . This was the heart of the Learning Launch , the experimentation , after grounding it in the design thinking idea generation phase taught in this Coursera course . At the end they had to display their models and ask feedback from other students ( customers ) which was step 6 . They shared out loud the things they found interesting and relevant and most surprising . I collected the solutions , photographing some , and sharing them with the College Director .
4 . Insights :
I was pleasantly surprised with the enthusiasm of the students tackling the challenge . The first half hour they needed lots of help from me to dig deeper , finding meaningful problems and insights into why they were problems . However , having a challenge that personally affected them made them more aware of what design thinking was , and how it can benefit problem definition and ideas generation .
Having a relatively short time frame in which to agree on one specific problem and solution before building made them focus and be active , which brought good ideas to the table . People who do n’t usually participate in traditional meetings and discussions found a way to build part of the learning launch . Unknown skills such as drawing came out .
The main thing I learned is that minimal materials are needed to do the learning launch , and it can be done very quickly by a team . Getting something 3D so customers can see it and comment on it , allows us to learn quickly from real customers how they see using it , which needs it meets and which it does n’t meet , and which of our assumptions were good and those that were bad . Having the customers on hand during the building of alternatives is key to getting quick feedback and redesign .
5 . Approach :
For an alternative approach , next time I will take one class and not do the first half hour of design thinking prep – building empathy and generating ideas – I will give all groups a fixed hypothesis about the solution and tell them just to make it wow ! Then go and test it with customers and see what works . In this way there will be more iterations of solutions , starting likely with poor ones but learning quickly from customer feedback to make good solutions for the challenge .
( see 4 photos following for an idea of the ideas launched and learned from ! )
1 . Parking lot of the right , blue arch entrance , covered walkway on left , pink golf carts ready to
transport those wishing a lift , aluminum classroom buildings .
2 . Another design in process
3 . Yet another design
4 . An air conditioned golf cart for transporting students
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Addressing the challenge of new parking arrangements through a Learning Launch
My submission follows the criteria of 10 paragraph limit , with all 5 elements flowing from “ Challenge ” to “ Approach ” .
1 . Challenge :
The college I teach at recently declared that students would now longer be able to park inside the main campus . Instead they must use the parking just outside the main gate and leave the limited inside parking for staff and faculty . Understandably , students are upset and demand consideration . Recently there have been accidents and improper parking by students that lead to this decision . The inside parking is about 100 meters from the classroom buildings , while the outside parking is about 500 meters from the classroom buildings . A parking pass must be shown to security to get inside the gated front entrance . There is no walking path from the college entrance to the classroom buildings .
2 . Selection :
I ’ve selected the tool of Learning Launch to address this challenge . Students are upset and have a number of varied demands to make the situation tolerable . College administration realizes something should be done , and quickly . The advantage of learning launch is that it allows us to test the attractiveness of ideas , lots of ideas , quickly and cheaply . This is part of the experimentation phase of our course , finding out “ What wows ” and “ What works ” . The main justification for the tool is that finding the truth quickly saves you money and time .
This tool is appropriate for this challenge because the group performing the challenge is students of an innovation course who have studied Design Thinking . They are familiar with the first steps of developing empathy , then using this knowledge to generate ideas ( What is and What if ) . In fact , the students are the ‘ customers ’ in this case , so the idea generation has already bubbled to the surface .
3 . Application :
I applied the tool in each of the 3 classes I teach . They had the whole class of 2 hours for this challenge . First , they were told the problem , then that the College Director wanted suggestions from them for ways to make the new parking work . I put the students into small groups of 4 . I gave them a 7 step document to fill out , each step having a time frame . Step one was to document their interviewing of each other to list the problems . They had 15 minutes to come up with as many problems as possible , digging deep past the obvious ones of distance and discomfort . Second , drawing on their learning about empathy , they had 10 minutes to find student ( customer ) needs and insights based on what they think the interviewees think and feel . Third they as a group had to pick one need that was the greatest in their opinion .
Now each group was given several sheets of flipchart paper and markers , and 10 minutes to generate ideas to solve the one greatest problem that they had identified . They did various things with the paper , listing features of the solution , drawing parts or concepts of the solution , and eventually were told to draw their suggested solution to the problem they had identified .
For step 5 , in the last hour , they were to build quickly and with minimal materials at their disposal , a prototype or model of their idea . I had brought boxes of supplies such a aluminum plates , tape , cardboard , toothpicks , small round candles , glue , scissors , colored paper , paper cups , sticky notes , etc . for them to use . This was the heart of the Learning Launch , the experimentation , after grounding it in the design thinking idea generation phase taught in this Coursera course . At the end they had to display their models and ask feedback from other students ( customers ) which was step 6 . They shared out loud the things they found interesting and relevant and most surprising . I collected the solutions , photographing some , and sharing them with the College Director .
4 . Insights :
I was pleasantly surprised with the enthusiasm of the students tackling the challenge . The first half hour they needed lots of help from me to dig deeper , finding meaningful problems and insights into why they were problems . However , having a challenge that personally affected them made them more aware of what design thinking was , and how it can benefit problem definition and ideas generation .
Having a relatively short time frame in which to agree on one specific problem and solution before building made them focus and be active , which brought good ideas to the table . People who do n’t usually participate in traditional meetings and discussions found a way to build part of the learning launch . Unknown skills such as drawing came out .
The main thing I learned is that minimal materials are needed to do the learning launch , and it can be done very quickly by a team . Getting something 3D so customers can see it and comment on it , allows us to learn quickly from real customers how they see using it , which needs it meets and which it does n’t meet , and which of our assumptions were good and those that were bad . Having the customers on hand during the building of alternatives is key to getting quick feedback and redesign .
5 . Approach :
For an alternative approach , next time I will take one class and not do the first half hour of design thinking prep – building empathy and generating ideas – I will give all groups a fixed hypothesis about the solution and tell them just to make it wow ! Then go and test it with customers and see what works . In this way there will be more iterations of solutions , starting likely with poor ones but learning quickly from customer feedback to make good solutions for the challenge .
( see 4 photos following for an idea of the ideas launched and learned from ! )
1 . Parking lot of the right , blue arch entrance , covered walkway on left , pink golf carts ready to
transport those wishing a lift , aluminum classroom buildings .
2 . Another design in process
3 . Yet another design
4 . An air conditioned golf cart for transporting students
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9547 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Learning Launch
Challenge
The year 2020 has been a nightmare for all of us . The sudden attack of the new virus CO - VID 19 ( Corona Virus ) has drastically changed the market condition . I ’ve been working in an automotive industry ( country of origin : Mexico ) and it has also been affected by this pandemic . The sales were down , and the company could n’t meet the projected sales target and were literally burning cash on the employees despite poor sales in the market . In order to sustain in the market , we came up with several ideas to sustain , with respect to the current market situation . Having general awareness of the present situation “ Ventilators ” were the need to save the lives of the people infected with the virus .
Selection
There were n’t enough ventilators to face COVID-19 , which motivated us to be agile and search for ways to contribute through our knowledge and manufacturing capabilities to save lives . That ’s why we ’ve selected to try the Learning Launch tool as it is an experiment which can quickly test an idea .
Application
In our organization we have been manufacturing structures for the automotive industry . We joined forces with the strategic partners for contributing to the production of intensive care medical ventilators , that will aid in the solution to this problem . First , we selected 3 respirator ’s design among 45 respirators worldwide , selecting only the ones that met the necessary characteristics to care for people in critical hospitalization status . In order to use the manufactured prototypes , we had to submit them for series of tests regulated by the COFEPRIS ( a Mexican Health Authority ) , which included laboratory tests on physical engagement . The assembly line was also audited who gave us green light for mass production . We ’re targeting production to reach 500 ventilators per week .
Insight
The design thinking tool “ Learning Launch ” helped us to identify the solution to a specific problem through the idea that satisfies specific need for specific people which is better than the current alternatives in the market . We all moved by the same spirit of helping people who needed respirator as we believe that is the most motivating about the project . We all accepted the challenge , selected the proper design tool and applied it successfully which helped in serving the dual purpose of contributing to society and to sustain in the market during the crisis .
Approach
We have gone through and studied all the design thinking tools but the “ Learning Launch ” is the most appropriate tool as it ’s based on the concept of fast & cheap experiments .
Since I discovered that the most valuable aspect is to create hypothesis and selecting the best idea with fast and cheap experiments next time I would use the learning launch activity as a starting point for a series of design thinking activities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Learning Launch
Challenge
The year 2020 has been a nightmare for all of us . The sudden attack of the new virus CO - VID 19 ( Corona Virus ) has drastically changed the market condition . I ’ve been working in an automotive industry ( country of origin : Mexico ) and it has also been affected by this pandemic . The sales were down , and the company could n’t meet the projected sales target and were literally burning cash on the employees despite poor sales in the market . In order to sustain in the market , we came up with several ideas to sustain , with respect to the current market situation . Having general awareness of the present situation “ Ventilators ” were the need to save the lives of the people infected with the virus .
Selection
There were n’t enough ventilators to face COVID-19 , which motivated us to be agile and search for ways to contribute through our knowledge and manufacturing capabilities to save lives . That ’s why we ’ve selected to try the Learning Launch tool as it is an experiment which can quickly test an idea .
Application
In our organization we have been manufacturing structures for the automotive industry . We joined forces with the strategic partners for contributing to the production of intensive care medical ventilators , that will aid in the solution to this problem . First , we selected 3 respirator ’s design among 45 respirators worldwide , selecting only the ones that met the necessary characteristics to care for people in critical hospitalization status . In order to use the manufactured prototypes , we had to submit them for series of tests regulated by the COFEPRIS ( a Mexican Health Authority ) , which included laboratory tests on physical engagement . The assembly line was also audited who gave us green light for mass production . We ’re targeting production to reach 500 ventilators per week .
Insight
The design thinking tool “ Learning Launch ” helped us to identify the solution to a specific problem through the idea that satisfies specific need for specific people which is better than the current alternatives in the market . We all moved by the same spirit of helping people who needed respirator as we believe that is the most motivating about the project . We all accepted the challenge , selected the proper design tool and applied it successfully which helped in serving the dual purpose of contributing to society and to sustain in the market during the crisis .
Approach
We have gone through and studied all the design thinking tools but the “ Learning Launch ” is the most appropriate tool as it ’s based on the concept of fast & cheap experiments .
Since I discovered that the most valuable aspect is to create hypothesis and selecting the best idea with fast and cheap experiments next time I would use the learning launch activity as a starting point for a series of design thinking activities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21488 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | [ Challenge & Selection ]
I used mind mapping in my internal work , and the " what is " part helped me to set up
personas to meet the needs more concretely . This was the first time I used it after
attending this session to find possible solutions to a problem . By using this approach , I
was able to summarize the ideas I collected and expand my hypothesis . In order to
create personas from the hypotheses for the problem , I was able to include things that
were previously omitted from the collection in the process of figuring out how they are
all connected and fulfill the requirements .
[ Application ]
This time , we conducted a project called " Creating a new experience for new
employees using IT technology " .
We first selected 20 people to be interviewed . For each of the 20 , we asked them about
their impressions of their assignments , their attendance , and their work .
We asked each of the 20 people what they thought of their assignments , their
attendance system , their tax management , and other complaints about their working
lives . As a result , we were able to collect a huge number of complaints and opinions
from each of them .
Since we had not been exposed to design thinking before , we started by organizing the
opinions . Of the three items we set as interview items , most people were dissatisfied
with their assignments , and there were no other complaints or notable impressions .
Therefore , we used a mind map in the process of compiling opinions about the
assignment . We divided the opinions into three categories : process , information from
the department , and others , and organized the connections between them . By
organizing the connections , we were able to find a wide range of information , from the
lack of information sharing to the difficulty of using the current platform .
Normally , we knew that we would have to proceed with design thinking from this point
on , but because of the limitations of the task we were given , we had to choose a
solution that could be realized by our current team using Python , and we had to create
a highly feasible web page using django .
[ Insight & Approach ]
I think the most important and valuable part of this process was that I was able to share
my opinions with the entire team by using mind maps . Until now , I had only worked on
things in the process of verifying hypotheses based on my findings , so I did not feel the
significance of collaborating with others until I had developed a hypothesis . If all I
wanted to do was to test a hypothesis , I could decide on a hypothesis more quickly by
myself , and I did not feel that the depth of my hypothesis was deepened at all by
collaborating with others .
However , by being aware of the design thinking format and working on it this time , I
was able to conduct interviews and gather and expand my opinions in an easily visible
form using mind maps , rather than just looking at the text . As a result , I feel that I was
able to understand more deeply than words what other members were interested in
and had opinions about .
As a result , we were able to find many approaches to problem solving . However , I feel
that in the actual business world , there is little that depends solely on my current
technical skills , and I would like to create more opportunities for practice in the future
by growing more from this experience . I would like to create more opportunities to
practice .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: [ Challenge & Selection ]
I used mind mapping in my internal work , and the " what is " part helped me to set up
personas to meet the needs more concretely . This was the first time I used it after
attending this session to find possible solutions to a problem . By using this approach , I
was able to summarize the ideas I collected and expand my hypothesis . In order to
create personas from the hypotheses for the problem , I was able to include things that
were previously omitted from the collection in the process of figuring out how they are
all connected and fulfill the requirements .
[ Application ]
This time , we conducted a project called " Creating a new experience for new
employees using IT technology " .
We first selected 20 people to be interviewed . For each of the 20 , we asked them about
their impressions of their assignments , their attendance , and their work .
We asked each of the 20 people what they thought of their assignments , their
attendance system , their tax management , and other complaints about their working
lives . As a result , we were able to collect a huge number of complaints and opinions
from each of them .
Since we had not been exposed to design thinking before , we started by organizing the
opinions . Of the three items we set as interview items , most people were dissatisfied
with their assignments , and there were no other complaints or notable impressions .
Therefore , we used a mind map in the process of compiling opinions about the
assignment . We divided the opinions into three categories : process , information from
the department , and others , and organized the connections between them . By
organizing the connections , we were able to find a wide range of information , from the
lack of information sharing to the difficulty of using the current platform .
Normally , we knew that we would have to proceed with design thinking from this point
on , but because of the limitations of the task we were given , we had to choose a
solution that could be realized by our current team using Python , and we had to create
a highly feasible web page using django .
[ Insight & Approach ]
I think the most important and valuable part of this process was that I was able to share
my opinions with the entire team by using mind maps . Until now , I had only worked on
things in the process of verifying hypotheses based on my findings , so I did not feel the
significance of collaborating with others until I had developed a hypothesis . If all I
wanted to do was to test a hypothesis , I could decide on a hypothesis more quickly by
myself , and I did not feel that the depth of my hypothesis was deepened at all by
collaborating with others .
However , by being aware of the design thinking format and working on it this time , I
was able to conduct interviews and gather and expand my opinions in an easily visible
form using mind maps , rather than just looking at the text . As a result , I feel that I was
able to understand more deeply than words what other members were interested in
and had opinions about .
As a result , we were able to find many approaches to problem solving . However , I feel
that in the actual business world , there is little that depends solely on my current
technical skills , and I would like to create more opportunities for practice in the future
by growing more from this experience . I would like to create more opportunities to
practice .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15070 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking - Visualization tool
Challenge :
My challenge was finding a way for a group of several background stakeholders ( different areas of expertise , different cultures , different positions … ) to achieve a common ground in defining the problems in their institution before jumping into solutions and resolutions that might not be able to solve their actual problem . The main issue in this institution was the lack of connectivity between the stakeholders who part of them is assuming a definitive solution to the problem . They had very important data but they were not able to see above those numbers not o put their common thoughts in a one big pot .
Selection :
I have used the visualization tool to get to a level of understanding of the problem among a stakeholder of the XYZ company who have completely different backgrounds and field of expertise . This tool help identifying and then defining possible solutions to the problem . I used this approach using a stick man with a red cap- that was our superhero during the meeting- which added some humor to the whole scenario and helped in breaking the ice between all the non - cooperative individuals who were on board .
Our superhero was trying to find a solution to this problem and he always requested clues from the stakeholders to help them solve the problem which made stakeholders learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Different groups were asked to use different ways of expressing themselves . Using patterns , colors and more .
Application :
I divided the stakeholders into groups of 5 participants each representing a different background and area of interest . Each group got a big card board and a stickman figure ( wearing a cap , of course ) and lots of sticky notes ( bubble shaped to add the stickman ’s thoughts and feelings ) . They needed to answer multiple questions :
1 ) How do you define your organization ?
2 ) What would you add to this cardboard to reflect all the problems that this stickman ( which is you ) is facing ?
3 ) What are the key insights that defines the relationships between the entities in your problem space ?
I give them approximately 20 minutes to discuss the questions and finish with the cardboards . Then I have each group report out on their answers . As each group reports out , I recorded the common insights of each group . Additional insights were recorded as well .
After the session , I created a whole new poster gathering all the information from all the groups with all their reflections about this problem . And proposed changes that were agreed on by the group .
Insight & Approach While the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
My superhero stickman gave the group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights to uncover the causes of the problem and not thinking about the solution before defining the problem . While working together , they discovered that they are missing this channel that helps them identify their common grounds and thoughts . They started to collaborate and they quickly identified the key elements of the problem which helped them in adding all this information to their traditional data and be able to obtain new values and variables that conducted them up to a preliminary agreed - upon solution . This visualization activity should be the starting point for a series of design thinking activities which will help the group of stakeholders in an XYZ company figure out a way cooperating , without stress and anger , and identify problems and get to a solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking - Visualization tool
Challenge :
My challenge was finding a way for a group of several background stakeholders ( different areas of expertise , different cultures , different positions … ) to achieve a common ground in defining the problems in their institution before jumping into solutions and resolutions that might not be able to solve their actual problem . The main issue in this institution was the lack of connectivity between the stakeholders who part of them is assuming a definitive solution to the problem . They had very important data but they were not able to see above those numbers not o put their common thoughts in a one big pot .
Selection :
I have used the visualization tool to get to a level of understanding of the problem among a stakeholder of the XYZ company who have completely different backgrounds and field of expertise . This tool help identifying and then defining possible solutions to the problem . I used this approach using a stick man with a red cap- that was our superhero during the meeting- which added some humor to the whole scenario and helped in breaking the ice between all the non - cooperative individuals who were on board .
Our superhero was trying to find a solution to this problem and he always requested clues from the stakeholders to help them solve the problem which made stakeholders learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Different groups were asked to use different ways of expressing themselves . Using patterns , colors and more .
Application :
I divided the stakeholders into groups of 5 participants each representing a different background and area of interest . Each group got a big card board and a stickman figure ( wearing a cap , of course ) and lots of sticky notes ( bubble shaped to add the stickman ’s thoughts and feelings ) . They needed to answer multiple questions :
1 ) How do you define your organization ?
2 ) What would you add to this cardboard to reflect all the problems that this stickman ( which is you ) is facing ?
3 ) What are the key insights that defines the relationships between the entities in your problem space ?
I give them approximately 20 minutes to discuss the questions and finish with the cardboards . Then I have each group report out on their answers . As each group reports out , I recorded the common insights of each group . Additional insights were recorded as well .
After the session , I created a whole new poster gathering all the information from all the groups with all their reflections about this problem . And proposed changes that were agreed on by the group .
Insight & Approach While the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
My superhero stickman gave the group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights to uncover the causes of the problem and not thinking about the solution before defining the problem . While working together , they discovered that they are missing this channel that helps them identify their common grounds and thoughts . They started to collaborate and they quickly identified the key elements of the problem which helped them in adding all this information to their traditional data and be able to obtain new values and variables that conducted them up to a preliminary agreed - upon solution . This visualization activity should be the starting point for a series of design thinking activities which will help the group of stakeholders in an XYZ company figure out a way cooperating , without stress and anger , and identify problems and get to a solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10760 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – Karim Elnazer
Challenge :
During Coronavirus time here in Dubai March 2020 , am a father of a family of 4 with my wife and 2 children ( 13 and 10 ) . As a family we used to go out a lot and we also had very active night life without the kids . With almost everything closed in the city , as a family we had many ideas on what we can do during this time we have remote schooling and working from home . All ideas had some levels of risks ( e.g. going out with bicycles or inviting neighbors so increase the possibility of virus exposure ) or investments ( e.g. paying for more subscribed TV channels ) so needed to prioritize .
Selection :
The tool I selected was Learning Launch to filter and prioritize each idea .
Please watch the video lecture of Bernd Kersten ( week 4 ) for best explanation for the tool .
Application :
I made a family time where I explained to my wife and kids the process . I focused on Data and our assumptions and confirmation biases . I focused on finding out under what circumstances a certain idea could be a bad one , and looking for discomforting fact . My son ( 10y.o . ) played a great role in this being the most skeptic of the family 😊
Insight :
One great insight when we look at the facts that “ must be true ” was discussing some assumptions that we will be in this lockdown for only 2 or 3 weeks . Some more pessimistic scenarios can take more time , so the ideas have to be sustainable .
Approach :
One of things that I could have done differently is to decide to do this regularly , or invite more friends / neighbors / family via video conference to participate .
| EMAIL:
ID_NUM:
NAME_STUDENT: Karim Elnazer
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – Karim Elnazer
Challenge :
During Coronavirus time here in Dubai March 2020 , am a father of a family of 4 with my wife and 2 children ( 13 and 10 ) . As a family we used to go out a lot and we also had very active night life without the kids . With almost everything closed in the city , as a family we had many ideas on what we can do during this time we have remote schooling and working from home . All ideas had some levels of risks ( e.g. going out with bicycles or inviting neighbors so increase the possibility of virus exposure ) or investments ( e.g. paying for more subscribed TV channels ) so needed to prioritize .
Selection :
The tool I selected was Learning Launch to filter and prioritize each idea .
Please watch the video lecture of Bernd Kersten ( week 4 ) for best explanation for the tool .
Application :
I made a family time where I explained to my wife and kids the process . I focused on Data and our assumptions and confirmation biases . I focused on finding out under what circumstances a certain idea could be a bad one , and looking for discomforting fact . My son ( 10y.o . ) played a great role in this being the most skeptic of the family 😊
Insight :
One great insight when we look at the facts that “ must be true ” was discussing some assumptions that we will be in this lockdown for only 2 or 3 weeks . Some more pessimistic scenarios can take more time , so the ideas have to be sustainable .
Approach :
One of things that I could have done differently is to decide to do this regularly , or invite more friends / neighbors / family via video conference to participate .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Karim Elnazer"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3328 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
1.Challenge : To solve the problem of creating a new feature in laptop so that it will be helpful for users .
2.Selection : Mind mapping is a graphical technique for imagining connections between various pieces of information or ideas . It is utilized in brainstorming , project planning , problem solving , and note - taking so I selected this method to solve this problem .
3.Application : We have to write a word or key phrase in the middle of the page . Then I should write whatever comes to my mind in the same page so that it helps to gather the ideas . After that , I tried connecting the ideas . This worked out to solve the problem . In this way the tool was effectively applied .
4.Insight : It helped me a lot to solve the problem because writing a word in single sheet and thinking more about it by adding some more words to the same sheet and making curves or connections to build new ideas . In this way it gained me from applying Mind mapping tool . It was a new experience using this tool and it was successful too .
5.Approach : I might try some different method because I can gain new experience and i can utilize it in a different way so that it will be helpful for me .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
1.Challenge : To solve the problem of creating a new feature in laptop so that it will be helpful for users .
2.Selection : Mind mapping is a graphical technique for imagining connections between various pieces of information or ideas . It is utilized in brainstorming , project planning , problem solving , and note - taking so I selected this method to solve this problem .
3.Application : We have to write a word or key phrase in the middle of the page . Then I should write whatever comes to my mind in the same page so that it helps to gather the ideas . After that , I tried connecting the ideas . This worked out to solve the problem . In this way the tool was effectively applied .
4.Insight : It helped me a lot to solve the problem because writing a word in single sheet and thinking more about it by adding some more words to the same sheet and making curves or connections to build new ideas . In this way it gained me from applying Mind mapping tool . It was a new experience using this tool and it was successful too .
5.Approach : I might try some different method because I can gain new experience and i can utilize it in a different way so that it will be helpful for me .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17610 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
As part of a professional Architecture services firm that had been operating for 10 years and growing consistently
year after year . Revenue was growing steadily , but the operational data was showing a different picture . for example
there was rampant under utilization of resources , clients were upset during certain phases of the projects as they
complained that project managers were not meeting their promised timelines and in a scramble to meet the time
commitments , projects were forced to cut corners . the CEO complained that although the business was steady , he
notices loss of morale and lack of engagement in his management team that he has spent 10 years developing and
mentoring . In his mind the leaders should be in a position where they are delegating work , supervising the
production of work , and mentoring the new talent . But in his opinion , he felt that they had become more reliant on
him . He was simply not understanding what he needs to do get them to engage .
Selection
We were in search of insights as to why the management is demonstrating certain attitudes , and behaviors that were
stopping them short of performing at the level their CEO wanted . With this understanding it was clear that we
carefully need to understand ' what is ' And for that purpose I selected mind map tool . According to Martha May , " Mind mapping is one of the most powerful tools in the designers toolbox , as mind mapping is more
engaging and more intuitive . According to the lectures mind mapping is defined as “ looking for patterns and
insights in a large quantity of data you collected during your exploration of what is the current reality ” .
I had access to operational and financial data to see what the trend in the company has been and I had already
conducted interviews with the CEO and members of senior leadership team to get their feedback on issues . I spent
significant time interviewing various members of the leadership , allowing myself to immerse in their day - to - day
activities and understand their pressure points . After that I proceeded to interview the rest of the staff . My role was
to only document and show my findings .
Application
The office took a couple of days off for a retreat , which presented itself as the perfect opportunity to conduct a mind
mapping exercise the information that I gathered through the process was then simply displayed in a gallery format .
Participants were asked to go through the data and were given post - it notes to document their findings . The
participants were asked to make groups of 3 -4 to distill their ideas and find a theme to categorize their notes and
trying to capture outliers . Once categories were formed , the participants were asked to find connections between the
categories . It was a very engaging session and the participants did not hold back their ideas .
Insights
Three broad categories that emerged from the distillation were something that the team was not anticipating and led
to identifying some very critical touchpoints between senior management and the teams they lead and also Senior
management relationship with the CEO . One of the interesting findings was that senior leadership is actually feeling
the burnout , because they appear to be ill equipped in managerial responsibilities like delegation of tasks , team
dynamics management , relinquishing control , even simple tasks such as task delegation , were becoming so
cumbersome that that instead of focusing on learning how to delegate , managers would take on the role
themselves which was leading to their burnout . Where the CEO originally felt that he had mentored his senior
managers to the point where they should become leaders , the participants responses said otherwise . The senior
managers felt that they feel incapable at times to cope with the stress of becoming a leader that instead of
performing basic managerial tasks they choose to focus on the work at hand , which was compromising leadership
and leaving other employees disengaged and with loss of morale .
The mind mapping exercise was the right tool to help the office understand that there is a serious problem and
coming together on the same page . This led to the entire organization realizing that their current way of operating is
unsustainable , inefficient , and perhaps detrimental to future growth . With buy - in from the entire organization of the
‘ what - is ’ state of the problem , it was clear that as a company we had to move into the next phase of innovation .
Approach
Mind mapping tool was perhaps the best approach for this kind of a problem as many employees in the company did
not even see management ’s lack of efficiency as a problem , they would simply say that people are “ too busy ” . Mind
mapping tool is perhaps the best way to get people to see the issues that they have communicated through
interviews . It was essential to understand this ethnographic data before even attempting to identify solutions . In a
later stage of problem solving when different solutions have been identified , learning launches can be used to
quickly experiment with different scenarios of how the team can perform efficiently , productively and cohesively
and perhaps a hybrid of those learning launches might become the final solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
As part of a professional Architecture services firm that had been operating for 10 years and growing consistently
year after year . Revenue was growing steadily , but the operational data was showing a different picture . for example
there was rampant under utilization of resources , clients were upset during certain phases of the projects as they
complained that project managers were not meeting their promised timelines and in a scramble to meet the time
commitments , projects were forced to cut corners . the CEO complained that although the business was steady , he
notices loss of morale and lack of engagement in his management team that he has spent 10 years developing and
mentoring . In his mind the leaders should be in a position where they are delegating work , supervising the
production of work , and mentoring the new talent . But in his opinion , he felt that they had become more reliant on
him . He was simply not understanding what he needs to do get them to engage .
Selection
We were in search of insights as to why the management is demonstrating certain attitudes , and behaviors that were
stopping them short of performing at the level their CEO wanted . With this understanding it was clear that we
carefully need to understand ' what is ' And for that purpose I selected mind map tool . According to Martha May , " Mind mapping is one of the most powerful tools in the designers toolbox , as mind mapping is more
engaging and more intuitive . According to the lectures mind mapping is defined as “ looking for patterns and
insights in a large quantity of data you collected during your exploration of what is the current reality ” .
I had access to operational and financial data to see what the trend in the company has been and I had already
conducted interviews with the CEO and members of senior leadership team to get their feedback on issues . I spent
significant time interviewing various members of the leadership , allowing myself to immerse in their day - to - day
activities and understand their pressure points . After that I proceeded to interview the rest of the staff . My role was
to only document and show my findings .
Application
The office took a couple of days off for a retreat , which presented itself as the perfect opportunity to conduct a mind
mapping exercise the information that I gathered through the process was then simply displayed in a gallery format .
Participants were asked to go through the data and were given post - it notes to document their findings . The
participants were asked to make groups of 3 -4 to distill their ideas and find a theme to categorize their notes and
trying to capture outliers . Once categories were formed , the participants were asked to find connections between the
categories . It was a very engaging session and the participants did not hold back their ideas .
Insights
Three broad categories that emerged from the distillation were something that the team was not anticipating and led
to identifying some very critical touchpoints between senior management and the teams they lead and also Senior
management relationship with the CEO . One of the interesting findings was that senior leadership is actually feeling
the burnout , because they appear to be ill equipped in managerial responsibilities like delegation of tasks , team
dynamics management , relinquishing control , even simple tasks such as task delegation , were becoming so
cumbersome that that instead of focusing on learning how to delegate , managers would take on the role
themselves which was leading to their burnout . Where the CEO originally felt that he had mentored his senior
managers to the point where they should become leaders , the participants responses said otherwise . The senior
managers felt that they feel incapable at times to cope with the stress of becoming a leader that instead of
performing basic managerial tasks they choose to focus on the work at hand , which was compromising leadership
and leaving other employees disengaged and with loss of morale .
The mind mapping exercise was the right tool to help the office understand that there is a serious problem and
coming together on the same page . This led to the entire organization realizing that their current way of operating is
unsustainable , inefficient , and perhaps detrimental to future growth . With buy - in from the entire organization of the
‘ what - is ’ state of the problem , it was clear that as a company we had to move into the next phase of innovation .
Approach
Mind mapping tool was perhaps the best approach for this kind of a problem as many employees in the company did
not even see management ’s lack of efficiency as a problem , they would simply say that people are “ too busy ” . Mind
mapping tool is perhaps the best way to get people to see the issues that they have communicated through
interviews . It was essential to understand this ethnographic data before even attempting to identify solutions . In a
later stage of problem solving when different solutions have been identified , learning launches can be used to
quickly experiment with different scenarios of how the team can perform efficiently , productively and cohesively
and perhaps a hybrid of those learning launches might become the final solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16881 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge : A short while ago , as the principle UX consultant in an organization , I was asked to lead a “ tiger team ” to revamp the CRM system for a large Telco Service Provider . From the business perspective , some of the key issues were obvious : Many unintegrated applications ( 23 to be exact ) , steep learning curve , many unresolved customer calls , too many call transfers and a high average handling time for common tasks . However , it soon became clear from initial SUS scores and ad - hoc interviews that users were frustrated with the system . It was unnecessarily complicated and did not approximate the mental model of actual users in the real world .
Accordingly , we kicked of the project with discovery and fact - finding – What is … We received from the client , operational statistics for a two - month period , previous UX studies , screen shots and user guides of the existing system , system architecture , business processes , business requirements and the data model . Together with our due diligence , we visited 5 client call centers where we observed users going about their tasks in passive observation or “ side - by- sides ” . We interviewed 8 different users and toured the call centers . The challenge was to present a solution for 3 agent types where the delta between the existing system and our projected solution would be compelling
Selection : Once the gathered information was elicited and processed , we brainstormed our findings with a diverse audience from the client ’s business , IT and our team . This was necessary to identify actionable insight , prioritize elements of our solution , but most significantly , to guide us to the next step of the improvement process : what are our key assumptions / hypothesis and how will we validate these assumptions ? We chose the Launch Process tool to test the validity of our prioritized key assumptions . More specifically , we established measurable UX goals to validate , including : a ) for all frequent tasks , it must be possible to navigate from anywhere in the system to anywhere else in the system with no more than two user actions b ) All actions must be in context and What You See Is What You Need – no more and no less c ) First call resolution + call deflection will increase by 30 % and average handling time per frequent task will decrease by 30 % d ) User satisfaction ( SUS ) will increase from 56 % to 85 %
Application : The test we designed to validate our key assumptions ( in the form of goals ) was based on a mock - up of the 12 most frequent flows and scheduled a “ walk through ” to a large audience of diverse stakeholders in a collaborative brainstorm / design review . We began by stating our assumptions behind our proposed ( baseline ) solution that needed to be confirmed or disconfirmed – for example , for every user step , we asked , “ Can this be further simplified ” , “ What is wrong with the existing way of doing things ” “ Is there a better way of accomplishing this task ” , “ What are the dependencies and constraints ” “ What is the learning curve for this task ” .
Insight : Shortly following the testing of my hypothesis / assumptions , I became aware that I may be getting caught up in “ experimenter ’s bias ” ( similar to confirmation bias , but in the reverse : to design a test that will confirm the assumptions ) . To optimize an existing system in terms of system integration , task completion rate and task time is not that difficult , but from a user ’s perspective , that was not their focal pain point . It turns out that the cause behind so much of users ’ frustration was that “ they were leading the system instead of the system leading them ” . Indeed , the most focal heuristic as far as users were concerned was “ Can the system do more to alleviate the cognitive load on the user ” . As a result , we fleshed out all frequent tasks ( per persona ) to explore inferences where the system can do more on behalf of users and lead users to make the correct choices in context . This had an impact not only on the UI and interaction design , but on system integration , automation , navigation , etc .
Approach : While this project that continued for 18 months and involved over 300 people was wildly successful ( savings of > $ 250 M in the first year after rollout and increase of user satisfaction from SUS 56 % to SUS 90 % ) , there were lessons to be learned . My major learned lesson was to have brainstormed a lot more with the client at the discovery phase ( What Is ) that would have better informed the assumptions that I tested – for example , “ in the context of constraints , the system will lead users to make the correct choices in context and perform anything and everything that users can not perform themselves ”
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge : A short while ago , as the principle UX consultant in an organization , I was asked to lead a “ tiger team ” to revamp the CRM system for a large Telco Service Provider . From the business perspective , some of the key issues were obvious : Many unintegrated applications ( 23 to be exact ) , steep learning curve , many unresolved customer calls , too many call transfers and a high average handling time for common tasks . However , it soon became clear from initial SUS scores and ad - hoc interviews that users were frustrated with the system . It was unnecessarily complicated and did not approximate the mental model of actual users in the real world .
Accordingly , we kicked of the project with discovery and fact - finding – What is … We received from the client , operational statistics for a two - month period , previous UX studies , screen shots and user guides of the existing system , system architecture , business processes , business requirements and the data model . Together with our due diligence , we visited 5 client call centers where we observed users going about their tasks in passive observation or “ side - by- sides ” . We interviewed 8 different users and toured the call centers . The challenge was to present a solution for 3 agent types where the delta between the existing system and our projected solution would be compelling
Selection : Once the gathered information was elicited and processed , we brainstormed our findings with a diverse audience from the client ’s business , IT and our team . This was necessary to identify actionable insight , prioritize elements of our solution , but most significantly , to guide us to the next step of the improvement process : what are our key assumptions / hypothesis and how will we validate these assumptions ? We chose the Launch Process tool to test the validity of our prioritized key assumptions . More specifically , we established measurable UX goals to validate , including : a ) for all frequent tasks , it must be possible to navigate from anywhere in the system to anywhere else in the system with no more than two user actions b ) All actions must be in context and What You See Is What You Need – no more and no less c ) First call resolution + call deflection will increase by 30 % and average handling time per frequent task will decrease by 30 % d ) User satisfaction ( SUS ) will increase from 56 % to 85 %
Application : The test we designed to validate our key assumptions ( in the form of goals ) was based on a mock - up of the 12 most frequent flows and scheduled a “ walk through ” to a large audience of diverse stakeholders in a collaborative brainstorm / design review . We began by stating our assumptions behind our proposed ( baseline ) solution that needed to be confirmed or disconfirmed – for example , for every user step , we asked , “ Can this be further simplified ” , “ What is wrong with the existing way of doing things ” “ Is there a better way of accomplishing this task ” , “ What are the dependencies and constraints ” “ What is the learning curve for this task ” .
Insight : Shortly following the testing of my hypothesis / assumptions , I became aware that I may be getting caught up in “ experimenter ’s bias ” ( similar to confirmation bias , but in the reverse : to design a test that will confirm the assumptions ) . To optimize an existing system in terms of system integration , task completion rate and task time is not that difficult , but from a user ’s perspective , that was not their focal pain point . It turns out that the cause behind so much of users ’ frustration was that “ they were leading the system instead of the system leading them ” . Indeed , the most focal heuristic as far as users were concerned was “ Can the system do more to alleviate the cognitive load on the user ” . As a result , we fleshed out all frequent tasks ( per persona ) to explore inferences where the system can do more on behalf of users and lead users to make the correct choices in context . This had an impact not only on the UI and interaction design , but on system integration , automation , navigation , etc .
Approach : While this project that continued for 18 months and involved over 300 people was wildly successful ( savings of > $ 250 M in the first year after rollout and increase of user satisfaction from SUS 56 % to SUS 90 % ) , there were lessons to be learned . My major learned lesson was to have brainstormed a lot more with the client at the discovery phase ( What Is ) that would have better informed the assumptions that I tested – for example , “ in the context of constraints , the system will lead users to make the correct choices in context and perform anything and everything that users can not perform themselves ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18169 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I am a mechanical engineer of my organization ’s PECVD ( Plasma - Enhanced Chemical Vapor Deposition ) group . Recently one of our big challenges is to qualify a new potential supplier for manufacturing one plastic part for us . The project involves supplier engineers , buyers , financing department and business management . We work very closely and have many meetings and discussion around this topic . The biggest challenge of this project was lack of supporting data to prove that the 2nd source supplier candidate can make reliable and strong part for our future systems . We want good mechanical properties as current supplier ( 1st supplier ) but we want reduce cost with local suppliers and different raw material source . We need to convince upper executives that the parts of potential supplier are reliable and good to sell to our customers .
Selection The target is simple and clear . We need to provide solid supporting materials to managers to make them believe what we think , so we choose learning launch tool . Basically , it means we need to do small and cheap experiments to a quickly test on our ideas or prototypes .
Application In this case , we need acquire some samples from our suppliers to test our assumption : the part they made is good enough . It is very impressive that , in the video , Rene Ten points our judgements are all basically guesses . I totally agree with that statement . We need data and test result to support the hypotheses , not just “ I think ” and move the project to next phase . It ’s dangerous to send our parts to customers without any qualification data . If the quality is not good enough , the flaws may cause machine shut down and lose a lot of money for schedule delay and scrap useless wafers . Even worse , in high energy plasma condition , bad quality parts may cause operator injury and death .
Fortunately , we have some samples from our potential supplier and send them to trustable 3rd party test center to investigate the material properties . Next , to make sure the data is reliable and worth comparison with 1st suppliers ’ , we asked them to follow ASTM standards for all our samples .
Insight By using the learning launch tool , our team validated the assumptions and made conclusion that the parts they made is very reliable and good to be test in a large scope . Next , we plan to do another bigger test : put the whole part in our process chamber , then borrow one chamber from one of our customer in the future and working with our customers ’ process engineers . With these supporting materials and collected data , I believe we can convince our managers to use the parts for customers and save a bunch of money for our company .
Approach It ’s our first time to try this design thinking activities , we may come across some errors during the process . However , I still believe this is a great experience for all of us , especially engineers . Also , next time with similar project , we can implement this technique in early state to boost our qualification process and convince people to collect data as soon as possible .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I am a mechanical engineer of my organization ’s PECVD ( Plasma - Enhanced Chemical Vapor Deposition ) group . Recently one of our big challenges is to qualify a new potential supplier for manufacturing one plastic part for us . The project involves supplier engineers , buyers , financing department and business management . We work very closely and have many meetings and discussion around this topic . The biggest challenge of this project was lack of supporting data to prove that the 2nd source supplier candidate can make reliable and strong part for our future systems . We want good mechanical properties as current supplier ( 1st supplier ) but we want reduce cost with local suppliers and different raw material source . We need to convince upper executives that the parts of potential supplier are reliable and good to sell to our customers .
Selection The target is simple and clear . We need to provide solid supporting materials to managers to make them believe what we think , so we choose learning launch tool . Basically , it means we need to do small and cheap experiments to a quickly test on our ideas or prototypes .
Application In this case , we need acquire some samples from our suppliers to test our assumption : the part they made is good enough . It is very impressive that , in the video , Rene Ten points our judgements are all basically guesses . I totally agree with that statement . We need data and test result to support the hypotheses , not just “ I think ” and move the project to next phase . It ’s dangerous to send our parts to customers without any qualification data . If the quality is not good enough , the flaws may cause machine shut down and lose a lot of money for schedule delay and scrap useless wafers . Even worse , in high energy plasma condition , bad quality parts may cause operator injury and death .
Fortunately , we have some samples from our potential supplier and send them to trustable 3rd party test center to investigate the material properties . Next , to make sure the data is reliable and worth comparison with 1st suppliers ’ , we asked them to follow ASTM standards for all our samples .
Insight By using the learning launch tool , our team validated the assumptions and made conclusion that the parts they made is very reliable and good to be test in a large scope . Next , we plan to do another bigger test : put the whole part in our process chamber , then borrow one chamber from one of our customer in the future and working with our customers ’ process engineers . With these supporting materials and collected data , I believe we can convince our managers to use the parts for customers and save a bunch of money for our company .
Approach It ’s our first time to try this design thinking activities , we may come across some errors during the process . However , I still believe this is a great experience for all of us , especially engineers . Also , next time with similar project , we can implement this technique in early state to boost our qualification process and convince people to collect data as soon as possible .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12554 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge = visualization
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking .
Selection :
I have selected this tool because it becomes more important to visualize and analyse the problems or thoughts before applying design thinking process as we know design thinking itself is a thinking process so it becomes easier to get solution for any problems if we visualize it in a right manner ! ..
Applications :
We an use this tool whenever we run out of ideas ! . as it ’s a analytic method We will be more creative and innovative , we become more and more precise with the problem that we are gon na sought out ! as we can visualize our daily routine and make better changes which could even improve our lifestyles ! ! As our brain is ultimate thinker
Insight :
I gained a lot of visualizing power as I started improving what I see and analyse it and make a proper changes with it ! ! This tool is simply amazing to improve our brain thoughts
Approach :
As this tool is so power I can take a example as my dressing sense can we have different days different traditions we wear our comports ! ! so I can just imagine and say that I had to go a family get together or a friends party its totally a two different occasions before I wear any dress I visualize what kind of people will be present and what could be preferring the theme of dress that ’s the place we could visualize the scenario . This is just a small example which says design thinking is were we become more creative and innovative thinkers ! !
This is my assignment
Thank you for your review
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge = visualization
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking .
Selection :
I have selected this tool because it becomes more important to visualize and analyse the problems or thoughts before applying design thinking process as we know design thinking itself is a thinking process so it becomes easier to get solution for any problems if we visualize it in a right manner ! ..
Applications :
We an use this tool whenever we run out of ideas ! . as it ’s a analytic method We will be more creative and innovative , we become more and more precise with the problem that we are gon na sought out ! as we can visualize our daily routine and make better changes which could even improve our lifestyles ! ! As our brain is ultimate thinker
Insight :
I gained a lot of visualizing power as I started improving what I see and analyse it and make a proper changes with it ! ! This tool is simply amazing to improve our brain thoughts
Approach :
As this tool is so power I can take a example as my dressing sense can we have different days different traditions we wear our comports ! ! so I can just imagine and say that I had to go a family get together or a friends party its totally a two different occasions before I wear any dress I visualize what kind of people will be present and what could be preferring the theme of dress that ’s the place we could visualize the scenario . This is just a small example which says design thinking is were we become more creative and innovative thinkers ! !
This is my assignment
Thank you for your review
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22093 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
In my work place a lot of challenges I faced . Different students , parents and different stakeholders were I always encountered almost every day . To identify and clearly define conceivable solutions to a problem to achieve understanding of a problem regarding absenteeism among a diverse group of pupils in our school . The first tool I used was the tool of visualization or visual thinking . I have used the technique of a matrix visualization of a problem with a set of self - provoking questions that allows the teachers to know their obligation , responsibilities , and purpose . Those factors will be consider when identifying points and opportunities for improvements or solutions .
Application
I start the process by using an matrix graphic of the problem . I used printed materials or in a form of questionnaire . I will print or draw a matrix for them to easily understand . Also , an interview may also be done if the materials are not understood .
For the activity , I will group them into two , the first group will be for the primary teachers and the other group is for the intermediate teachers . Each group will be given an copy of the matrix graphic that they can use . They can directly write their answer or comments . I will also give them 4 questions to answer , such as : 1 . ) What are the key factors or causes of the problem ? 2 . ) What possible effects might have happened when the problem continuously occur , reflect your answer ? 3 . ) What insights do you have about the problem of absenteeism in our school ?
Each group will be given 30 minutes to discuss and share ideas about the questions and if they are ready they can mark up the graphic . After doing the graphic each group will be given a 15 minutes ’ group presentation to discuss the three questions while giving emphasize to the mark ups on their poster / graphics . As the group presented their work , I will record the differences and commonalities in the insights of each group . Their shared insight will be the bases in creating a new graphic that combines the ideas as agreed as a group .
Insight & Approach
I learned a lot from this exercise that it is important to incorporate the stakeholders / teachers in order for them to understanding the problem they are working to solve . Shared perspective , ideas , and insights are visible as they are trying to solve the common problem occur in the learning process . Those perspective , ideas , and insights will serve as the center point in getting the shared solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
In my work place a lot of challenges I faced . Different students , parents and different stakeholders were I always encountered almost every day . To identify and clearly define conceivable solutions to a problem to achieve understanding of a problem regarding absenteeism among a diverse group of pupils in our school . The first tool I used was the tool of visualization or visual thinking . I have used the technique of a matrix visualization of a problem with a set of self - provoking questions that allows the teachers to know their obligation , responsibilities , and purpose . Those factors will be consider when identifying points and opportunities for improvements or solutions .
Application
I start the process by using an matrix graphic of the problem . I used printed materials or in a form of questionnaire . I will print or draw a matrix for them to easily understand . Also , an interview may also be done if the materials are not understood .
For the activity , I will group them into two , the first group will be for the primary teachers and the other group is for the intermediate teachers . Each group will be given an copy of the matrix graphic that they can use . They can directly write their answer or comments . I will also give them 4 questions to answer , such as : 1 . ) What are the key factors or causes of the problem ? 2 . ) What possible effects might have happened when the problem continuously occur , reflect your answer ? 3 . ) What insights do you have about the problem of absenteeism in our school ?
Each group will be given 30 minutes to discuss and share ideas about the questions and if they are ready they can mark up the graphic . After doing the graphic each group will be given a 15 minutes ’ group presentation to discuss the three questions while giving emphasize to the mark ups on their poster / graphics . As the group presented their work , I will record the differences and commonalities in the insights of each group . Their shared insight will be the bases in creating a new graphic that combines the ideas as agreed as a group .
Insight & Approach
I learned a lot from this exercise that it is important to incorporate the stakeholders / teachers in order for them to understanding the problem they are working to solve . Shared perspective , ideas , and insights are visible as they are trying to solve the common problem occur in the learning process . Those perspective , ideas , and insights will serve as the center point in getting the shared solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11464 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
the challenge I selected was choosing a professional career . Choosing which area to enter college
was a confusing decision for 18 years , because I was always interested in any knowledge . So it
was difficult to choose an option , even more to think about building a career . I started studying physical education and right after the first semester I locked the course . After a few years with
more clarity of my interests , I started studying graphic design , which I am almost finishing . Today I see new areas of Design growing every day as design thinking and user experience .
Selection
So to help me choose in which area I want to become an expert I chose the mind mapping tool that serves to gather all the data and information necessary to organize , analyze and consequently find the best solution for the problem in question . It is a fundamental tool to analyze and develop a professional career .
Application
Through this tool I am creating a map gathering all the information about my objectives and goals , the areas in which I can work , the courses I will need to take to acquire the necessary skills , which skills I already have , Which companies I want to apply to work and develop my career . Analyzing
my steps so far and the future steps that I should take .
Insight
The insight obtained through this tool is to organize myself better and put all my goals in spreadsheets , setting goals and deadlines , analyzing the pros and cons thus making clear the steps that I must follow to be successful .
Approach
Unfortunately I was not aware of this tool before and so I lost a lot of time for not getting organized and thinking about all the steps I must take to build a career and achieve my goals . Now with this knowledge , I can apply it in my day to day with more clarity and organization to achieve my goals easier , solving problems creatively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
the challenge I selected was choosing a professional career . Choosing which area to enter college
was a confusing decision for 18 years , because I was always interested in any knowledge . So it
was difficult to choose an option , even more to think about building a career . I started studying physical education and right after the first semester I locked the course . After a few years with
more clarity of my interests , I started studying graphic design , which I am almost finishing . Today I see new areas of Design growing every day as design thinking and user experience .
Selection
So to help me choose in which area I want to become an expert I chose the mind mapping tool that serves to gather all the data and information necessary to organize , analyze and consequently find the best solution for the problem in question . It is a fundamental tool to analyze and develop a professional career .
Application
Through this tool I am creating a map gathering all the information about my objectives and goals , the areas in which I can work , the courses I will need to take to acquire the necessary skills , which skills I already have , Which companies I want to apply to work and develop my career . Analyzing
my steps so far and the future steps that I should take .
Insight
The insight obtained through this tool is to organize myself better and put all my goals in spreadsheets , setting goals and deadlines , analyzing the pros and cons thus making clear the steps that I must follow to be successful .
Approach
Unfortunately I was not aware of this tool before and so I lost a lot of time for not getting organized and thinking about all the steps I must take to build a career and achieve my goals . Now with this knowledge , I can apply it in my day to day with more clarity and organization to achieve my goals easier , solving problems creatively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12040 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection- Story telling
Challenge and selection
I have always believed story telling is a great tool for innovation . It creates energy and passion within an individual . I use that tool frequently . I have used story telling tools to friend ’s juniors whenever they feel low and distressed from work and life .
Application
I was working as a team captain with my college project team FSI . This team was our college representative team for the FORMULA STUDENT EVENT that was held each year . I was in my final year . As being a captain , it was my duty to leave behind a new team and a new captain for the years to follow . Not everyone was ready from the team to take up this role as they knew how much responsibility the position held and since it was final year everyone was also worried about more time focus to the studies . We chose the most potential team member as a captain and handed over the role to him . After some time , I realised that he was actually not ready to take up the role as his stress was emotionally volatile . That was the time when we senior members decided that we will have a very informal chat with him in personal after the meeting so that he could open up .
Insight and approach
As the meeting got over and all the faculties and members went we asked him to hold back for some document formalities .
Then we all sat around and asked him about issue . It turned out that he was actually very stressed about the fact that whether he will be able to perform up to the expectations of the team and teachers and at the same time perform well in his exams . He had fear about the uncertain challenges that are lying ahead .
Then everyone of the seniors shared his experience and learning we had from this role and how we managed the things . We showed him the potential opportunities that these uncertain fears had of which he was scared of . By knowing all these experience ’s and that each one of us was also very much afraid at the start of our journey in the same manner that he Is , gave him the energy and courage that was required for the driving force . He took up the lead and performed really well in the following years .
Thus , I believe the story telling is very great tool in business that generates passion energy and motivation in the organization to take up challenge ’s and learnings from them
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection- Story telling
Challenge and selection
I have always believed story telling is a great tool for innovation . It creates energy and passion within an individual . I use that tool frequently . I have used story telling tools to friend ’s juniors whenever they feel low and distressed from work and life .
Application
I was working as a team captain with my college project team FSI . This team was our college representative team for the FORMULA STUDENT EVENT that was held each year . I was in my final year . As being a captain , it was my duty to leave behind a new team and a new captain for the years to follow . Not everyone was ready from the team to take up this role as they knew how much responsibility the position held and since it was final year everyone was also worried about more time focus to the studies . We chose the most potential team member as a captain and handed over the role to him . After some time , I realised that he was actually not ready to take up the role as his stress was emotionally volatile . That was the time when we senior members decided that we will have a very informal chat with him in personal after the meeting so that he could open up .
Insight and approach
As the meeting got over and all the faculties and members went we asked him to hold back for some document formalities .
Then we all sat around and asked him about issue . It turned out that he was actually very stressed about the fact that whether he will be able to perform up to the expectations of the team and teachers and at the same time perform well in his exams . He had fear about the uncertain challenges that are lying ahead .
Then everyone of the seniors shared his experience and learning we had from this role and how we managed the things . We showed him the potential opportunities that these uncertain fears had of which he was scared of . By knowing all these experience ’s and that each one of us was also very much afraid at the start of our journey in the same manner that he Is , gave him the energy and courage that was required for the driving force . He took up the lead and performed really well in the following years .
Thus , I believe the story telling is very great tool in business that generates passion energy and motivation in the organization to take up challenge ’s and learnings from them
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15076 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge & Selection
I teach literature to children with various mental illnesses . And Storytelling is the tool that allows you to inspire children to learn something new , despite the fact that it is given to them with great difficulty . With the help of literary examples and personal experience , I try to establish contact with children at a level that they understand . I try to design stories for that specific audience . It may not connect to ordinary people , it may not always make sense to us , it is not using words that we might be familiar with . But it is things that my special audience feels and understands .
When children feel this connection , when they understand you , they gradually begin to open up and tell their stories . Such interaction allows them to feel more individual and feel the weight of their voice , and me , in turn , hear them and understand what is important and interesting for them . This level of communication allows us to develop new , more effective approaches to special children . Storytelling allows to put human beings and their experience front . This tool helps to build connection about a piece of information that we are trying to share .
2 . Application
One day at school there was a contest of readers , in which all the children had to read a poem by one of the Russian poets . Children have always loved these kinds of events and were for the sake of showing themselves on stage . However , one of the children had a strong fear of the stage and even a small audience . He completely refused to speak , he began a panic attack , he could not find a place . I never tried to find out exactly what he was afraid of , but the boy always remained silent . Then I decided to tell him my story of failure on the stage and how I tried to overcome it . When I was a 9 - year - old , I went to the music school to play the piano . But sitting down at the piano , I could not remember a single chord . I just sat without moving the instruments and could not start playing . My speech did not take place . After this situation , I did not dare to enter the stage again for a long time , it seemed to me that failure again would overtake me . But at the same time I realized that I can not always be afraid to make this mistake again , especially since I was very fond of playing in public and despite the fear , I wanted to share my music with others . And despite the fear , I still forced myself to go on stage and play what I was taught . Emotional return from their personal growth was incredible . Believing in myself again , I experienced a surge of positive energy and happiness . The child calmed down from my told and felt that it can be revealed to me , a common problem binds us all . Then he told that he also once failed during the performance and is now very much afraid that the situation will repeat . After all , then for this failure he was punished . We agreed with him that we will try to compete in the contest until it turns out . And for every attempt I will give him a small reward , no matter what this attempt was - successful or not . Child arranged such a layout . And despite his fear and nerves , he nevertheless told his poem . And in my opinion , he did it perfectly .
3 . Insight & Approach
By applying Storytelling design tool , we are building a closer relationship with a human . Because emotions and feelings are born from stories . Stories affect our subconscious quite differently than orders , facts , logical explanations or philosophical reflections . People are attracted by sincerity , openness and truthfulness . after listening to your story , a person automatically imbues with confidence , and it becomes much easier for you to convince , motivate or inspire him . and in the case of this child , who was afraid of making a mistake again . It was important for him to hear that there is nothing shameful about this . What each of us falls into such situations . And it is important to constantly look for a way out of them . Each time , using the Storytelling tool in communication with people , I 'm convinced that it is very effective . And it does not matter who it is about , about special children , or not . Everyone needs an individual approach and attention . As soon as you pay attention to a person and let him show himself by opening up in response , all his difficulties acquire a different , less dramatic character .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge & Selection
I teach literature to children with various mental illnesses . And Storytelling is the tool that allows you to inspire children to learn something new , despite the fact that it is given to them with great difficulty . With the help of literary examples and personal experience , I try to establish contact with children at a level that they understand . I try to design stories for that specific audience . It may not connect to ordinary people , it may not always make sense to us , it is not using words that we might be familiar with . But it is things that my special audience feels and understands .
When children feel this connection , when they understand you , they gradually begin to open up and tell their stories . Such interaction allows them to feel more individual and feel the weight of their voice , and me , in turn , hear them and understand what is important and interesting for them . This level of communication allows us to develop new , more effective approaches to special children . Storytelling allows to put human beings and their experience front . This tool helps to build connection about a piece of information that we are trying to share .
2 . Application
One day at school there was a contest of readers , in which all the children had to read a poem by one of the Russian poets . Children have always loved these kinds of events and were for the sake of showing themselves on stage . However , one of the children had a strong fear of the stage and even a small audience . He completely refused to speak , he began a panic attack , he could not find a place . I never tried to find out exactly what he was afraid of , but the boy always remained silent . Then I decided to tell him my story of failure on the stage and how I tried to overcome it . When I was a 9 - year - old , I went to the music school to play the piano . But sitting down at the piano , I could not remember a single chord . I just sat without moving the instruments and could not start playing . My speech did not take place . After this situation , I did not dare to enter the stage again for a long time , it seemed to me that failure again would overtake me . But at the same time I realized that I can not always be afraid to make this mistake again , especially since I was very fond of playing in public and despite the fear , I wanted to share my music with others . And despite the fear , I still forced myself to go on stage and play what I was taught . Emotional return from their personal growth was incredible . Believing in myself again , I experienced a surge of positive energy and happiness . The child calmed down from my told and felt that it can be revealed to me , a common problem binds us all . Then he told that he also once failed during the performance and is now very much afraid that the situation will repeat . After all , then for this failure he was punished . We agreed with him that we will try to compete in the contest until it turns out . And for every attempt I will give him a small reward , no matter what this attempt was - successful or not . Child arranged such a layout . And despite his fear and nerves , he nevertheless told his poem . And in my opinion , he did it perfectly .
3 . Insight & Approach
By applying Storytelling design tool , we are building a closer relationship with a human . Because emotions and feelings are born from stories . Stories affect our subconscious quite differently than orders , facts , logical explanations or philosophical reflections . People are attracted by sincerity , openness and truthfulness . after listening to your story , a person automatically imbues with confidence , and it becomes much easier for you to convince , motivate or inspire him . and in the case of this child , who was afraid of making a mistake again . It was important for him to hear that there is nothing shameful about this . What each of us falls into such situations . And it is important to constantly look for a way out of them . Each time , using the Storytelling tool in communication with people , I 'm convinced that it is very effective . And it does not matter who it is about , about special children , or not . Everyone needs an individual approach and attention . As soon as you pay attention to a person and let him show himself by opening up in response , all his difficulties acquire a different , less dramatic character .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19996 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | In exceedingly innovation and worldwide competitive world , individual must create and utilize different sets of aptitudes for being effective . One of these sorts of aptitudes is plan considering . Plan is considered as key movement of building . Plan considering is pivotal to plan successful arrangement s for assembly social needs . Similar as issue tackling , plan is additionally a common human action . Within the commerce handle , plan considering is basic to plan the items and administrations f or accomplishing commerce competitive ( Owen , 2007 ) . This plan considering essay includes reflection and self - analysis which I have experienced by and large plan considering exercises within the lesson . By this intelligent report , I will illustrate my information of plan considering within the by and large unit . In expansion to this , plan considering paper will too incorporate the activity arrange of key exercises which I require to pick up information and abilities in another six months . This plan considering exposition is the show of my learning and understanding
Reflections of learning and knowledge In the blogs , I have recorded all the exercises worn out the classes related to the concepts of plan considering . The recorded blogs are exceptionally accommodating for to analyze my execution and understanding during the in general lesson exercises . Within the classroom exercises , I gained the information almost the concept of plan considering within the commerce administration .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: In exceedingly innovation and worldwide competitive world , individual must create and utilize different sets of aptitudes for being effective . One of these sorts of aptitudes is plan considering . Plan is considered as key movement of building . Plan considering is pivotal to plan successful arrangement s for assembly social needs . Similar as issue tackling , plan is additionally a common human action . Within the commerce handle , plan considering is basic to plan the items and administrations f or accomplishing commerce competitive ( Owen , 2007 ) . This plan considering essay includes reflection and self - analysis which I have experienced by and large plan considering exercises within the lesson . By this intelligent report , I will illustrate my information of plan considering within the by and large unit . In expansion to this , plan considering paper will too incorporate the activity arrange of key exercises which I require to pick up information and abilities in another six months . This plan considering exposition is the show of my learning and understanding
Reflections of learning and knowledge In the blogs , I have recorded all the exercises worn out the classes related to the concepts of plan considering . The recorded blogs are exceptionally accommodating for to analyze my execution and understanding during the in general lesson exercises . Within the classroom exercises , I gained the information almost the concept of plan considering within the commerce administration .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21014 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling
Challenge & Selection
As a business consultant , storytelling is one of the greatest process in my toolbox . It allows my clients to take a step back from the day to day actions and see the larger picture . Most of the work in a company is splitted between different people and different department . This leads to frustration and a feeling of policing by the management . Storytelling allows me to do two things :
● Understanding the pains of users : narrating their experience pinpoints what needs to be improved or changed
● Share the end to end process with everyone involved : we paint a common understanding of the process and its goal
This is especially true with workflow and validation processes where each participants only see a fraction of the whole .
Application
One of the best application I was a witness of is a budget process between the HR and Finance departments . Both departments were relying on each other to close some of their processes . The Finance Departments needed the HR hiring and turnover projections to set their budget . At the same time the HR department was waiting for Finance budget to plan hiring . I set up several workshops with both departments and we went through their budget process . I ask them to narrate what they were doing in details and how they feel it should be done . The Finance department explained they were in fact coordinating inputs from all departments and were under pressure from the management to get results quickly even if not precise at first . In fact , several versions were always presented before the final budget . A ballpark figure was better than nothing at first . The HR department on the other hand , were trying to be get as close as possible to the number of hires for the next year . They were defining the main positions and skills they would hire and calculated their budget based on those inputs .
Insight
Sharing those stories between the two departments allowed them to understand what they were doing and how they could communicate better . Whereas the Finance department was looking for constant updates , HR thought that it needed to give its input only when it was sure of everything .
Without strorytelling , we might have missed this key point as speaking only about data , HR would have say that it provided accurate results . What we did was set up weekly synchronization points between the two departments so that they can support each other defining their respective budget . It allowed them to speed up their budget process and
Approach
I think that storytelling was a powerful driver for change . It allowed to see the world through the other eyes . The limit is that the person narrating needs to take a step back and explain in layman terms what she is doing , otherwise no real exchange happens . I would also add visualization to the workshops to help everyone share the same vision .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling
Challenge & Selection
As a business consultant , storytelling is one of the greatest process in my toolbox . It allows my clients to take a step back from the day to day actions and see the larger picture . Most of the work in a company is splitted between different people and different department . This leads to frustration and a feeling of policing by the management . Storytelling allows me to do two things :
● Understanding the pains of users : narrating their experience pinpoints what needs to be improved or changed
● Share the end to end process with everyone involved : we paint a common understanding of the process and its goal
This is especially true with workflow and validation processes where each participants only see a fraction of the whole .
Application
One of the best application I was a witness of is a budget process between the HR and Finance departments . Both departments were relying on each other to close some of their processes . The Finance Departments needed the HR hiring and turnover projections to set their budget . At the same time the HR department was waiting for Finance budget to plan hiring . I set up several workshops with both departments and we went through their budget process . I ask them to narrate what they were doing in details and how they feel it should be done . The Finance department explained they were in fact coordinating inputs from all departments and were under pressure from the management to get results quickly even if not precise at first . In fact , several versions were always presented before the final budget . A ballpark figure was better than nothing at first . The HR department on the other hand , were trying to be get as close as possible to the number of hires for the next year . They were defining the main positions and skills they would hire and calculated their budget based on those inputs .
Insight
Sharing those stories between the two departments allowed them to understand what they were doing and how they could communicate better . Whereas the Finance department was looking for constant updates , HR thought that it needed to give its input only when it was sure of everything .
Without strorytelling , we might have missed this key point as speaking only about data , HR would have say that it provided accurate results . What we did was set up weekly synchronization points between the two departments so that they can support each other defining their respective budget . It allowed them to speed up their budget process and
Approach
I think that storytelling was a powerful driver for change . It allowed to see the world through the other eyes . The limit is that the person narrating needs to take a step back and explain in layman terms what she is doing , otherwise no real exchange happens . I would also add visualization to the workshops to help everyone share the same vision .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13496 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge :
I work in electrical cable manufacturing industry as a sales support professional to help sales figure out potential clients and generate relevant opportunities that in turn helps in increasing the business revenue . I deal with a lot of inputs or data on a daily basis both from sales as well as from customer interaction to reach to a conclusion as to which customer is relevant for the business , what is the potential of the customer in terms of the projects that they will undertake and whether our products fit their requirements and budgets in turn giving us good business relations and revenues in the long run . The challenge , therefore , was to understand broadly whether we are reaching the right customer with the right basket of products with less wastage of sales ’ time and efforts to drive more meaningful and relevant business results .
Selection :
I selected the mind mapping tool for my challenge . Mind mapping as a tool allows interaction with stakeholders to explore their existing perceptions and experience and consolidating all the inputs to let some themes or patterns emerge to reach one step closer to possible solutions ( in form of what ifs ) of a problem . The reason I zeroed on this tool is because it allowed me to gather relevant and structured information from customers as well as my colleagues which in turn helped me to present suitable possibilities to address the challenge that I had on my hands .
Application :
The first step in application of mind mapping tool was to work on the data/ ideas ( sales inputs ) that I already had with me with regards to existing or possible customers for our organization and associated opportunities . I segregated the data based on the region and which industry they operate in and what are the opportunities that require immediate attention . Once this was completed , I started reaching out to each customer one by one with various trigger questions to understand their pain and gain points ( customer inputs ) . I repeated the above with my colleagues as well to understand their challenges and success stories as well . The next step was to analyse the inputs that I gathered which helped me in seeing the relevance and potential of the existing opportunities and in turn helped me figure out a way to classify new opportunities as well based on their relevance and potential . My colleagues and I , not only ended up with more relevant opportunities than before but also increased our market visibility .
With increased opportunities basket , I was finally able to work on building possible solutions ( what ifs ) to reaching out to our potential customers ( like targeted sales pitch ; readymade samples to assure quality of our products ; tuning our prices accordingly with minimal impact on our margins , localization options etc . ) and proposed the same to sales for further action ( what wows and what works ) .
Insight :
A very valuable insight that I gained from use of mind mapping tool is that every set of data is important in order to move to what if stage . Also , involving all interested stakeholders helps in gathering detailed insights to the problem at hand . I was very sceptic initially with regards to how to apply to sales and marketing the methodologies of design thinking , but the use of design thinking tools proved me otherwise .
Approach :
I will use Mind Mapping as a tool always - to qualify potential leads for driving meaningful business results and to come up with various what ifs . The reason for the same is that it makes me organised in my approach and brings more productivity . I can also rank potential customers using this technique and in turn help sales achieve their goals effectively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge :
I work in electrical cable manufacturing industry as a sales support professional to help sales figure out potential clients and generate relevant opportunities that in turn helps in increasing the business revenue . I deal with a lot of inputs or data on a daily basis both from sales as well as from customer interaction to reach to a conclusion as to which customer is relevant for the business , what is the potential of the customer in terms of the projects that they will undertake and whether our products fit their requirements and budgets in turn giving us good business relations and revenues in the long run . The challenge , therefore , was to understand broadly whether we are reaching the right customer with the right basket of products with less wastage of sales ’ time and efforts to drive more meaningful and relevant business results .
Selection :
I selected the mind mapping tool for my challenge . Mind mapping as a tool allows interaction with stakeholders to explore their existing perceptions and experience and consolidating all the inputs to let some themes or patterns emerge to reach one step closer to possible solutions ( in form of what ifs ) of a problem . The reason I zeroed on this tool is because it allowed me to gather relevant and structured information from customers as well as my colleagues which in turn helped me to present suitable possibilities to address the challenge that I had on my hands .
Application :
The first step in application of mind mapping tool was to work on the data/ ideas ( sales inputs ) that I already had with me with regards to existing or possible customers for our organization and associated opportunities . I segregated the data based on the region and which industry they operate in and what are the opportunities that require immediate attention . Once this was completed , I started reaching out to each customer one by one with various trigger questions to understand their pain and gain points ( customer inputs ) . I repeated the above with my colleagues as well to understand their challenges and success stories as well . The next step was to analyse the inputs that I gathered which helped me in seeing the relevance and potential of the existing opportunities and in turn helped me figure out a way to classify new opportunities as well based on their relevance and potential . My colleagues and I , not only ended up with more relevant opportunities than before but also increased our market visibility .
With increased opportunities basket , I was finally able to work on building possible solutions ( what ifs ) to reaching out to our potential customers ( like targeted sales pitch ; readymade samples to assure quality of our products ; tuning our prices accordingly with minimal impact on our margins , localization options etc . ) and proposed the same to sales for further action ( what wows and what works ) .
Insight :
A very valuable insight that I gained from use of mind mapping tool is that every set of data is important in order to move to what if stage . Also , involving all interested stakeholders helps in gathering detailed insights to the problem at hand . I was very sceptic initially with regards to how to apply to sales and marketing the methodologies of design thinking , but the use of design thinking tools proved me otherwise .
Approach :
I will use Mind Mapping as a tool always - to qualify potential leads for driving meaningful business results and to come up with various what ifs . The reason for the same is that it makes me organised in my approach and brings more productivity . I can also rank potential customers using this technique and in turn help sales achieve their goals effectively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18681 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenges
Working in an Architectural profession , it comes with its far share of problem solving . Recently me and my team participated in an international level design competition . For the competition we had to Design a Women ’s Pavilion . According to the Brief we had to design a Women ’s Community Pavilion optimized for 75 users engaging multifunctional spaces for women of all age groups using Architecture as a medium of change . The challenge is focused on creating an architectural marvel that symbolizes the impact of women and their influence on our society . The designed spaces must integrate function , aesthetics and structural ingenuity . Designers are to consider an optimum usage of space while designing . The structure should not exceed 500 sq.mt of Footprint area . The proposed design should also be easy to maintain by its users . The space designed must include but are not limited to functions like reception and admin area , cafeteria , Spaces for sanitation , skill development workshop studios , exhibition space , Cultural spaces , Library , Shops , counselling cabin , intervention hall , community space , etc . Participants are encouraged to develop their own program in addition to this . The design should provoke innovative activities that stimulate and accelerate community development .
Selection
Mind mapping has been one of the most used tools for my design processes . Designing is all about solving problems but designing through the medium of architecture puts forward numerous problems to be solved at once . For this competition there were many factors to be considered such as Sociological Issues , Spatial Requirements , Construction typology , Material Requirements , etc . Mind mapping helped to bring an order to the following disarray of problems .
Application
By doing a great deal of research our team came up with a bunch of information . We first needed to understand what our Design Represent , and that will be the Idea of our design . WOMEN EMPOWERMENT was the finalised as our theme . Keeping Women Empowerment as a main concept we started brainstorming through the information . We then came with the Four Pillars Women Empowerment are Women Education , Women Community , Women ’s Career and Women Culture . These Four Ideas branched out of our Core Idea which would be the principal factors to implement in our design .
With the research in hand , we started allotting each pillar its role on how it will play a factor in our design from an architectural perspective . We then gave each pillar its own subpoints of data available . By using the mind map we were able to sub categorise all the data and research we had acquired throughout this time . This sorting of data helped to analyse it in a better way , we had a more insight of what we could take out of it .
Insight
By using the Tool of Mind Mapping Our Team was able to generate segregated ideas with its respective topics by the data that was available to us . By doing this we able to find common grounds and cross pollinate between each pillar . We were able to connects the dots and by doing this we were able to optimize our work and bring more efficiency to our design . This also increased work rate and helped us to get more work done in less amount of time .
Approach
This tool has definitely brought more productivity in our line of work . Design thinking has led our team to more effective design solutions and reduced the friction in the process . Mind mapping has led us to a healthier Brainstorming sessions between the team members .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenges
Working in an Architectural profession , it comes with its far share of problem solving . Recently me and my team participated in an international level design competition . For the competition we had to Design a Women ’s Pavilion . According to the Brief we had to design a Women ’s Community Pavilion optimized for 75 users engaging multifunctional spaces for women of all age groups using Architecture as a medium of change . The challenge is focused on creating an architectural marvel that symbolizes the impact of women and their influence on our society . The designed spaces must integrate function , aesthetics and structural ingenuity . Designers are to consider an optimum usage of space while designing . The structure should not exceed 500 sq.mt of Footprint area . The proposed design should also be easy to maintain by its users . The space designed must include but are not limited to functions like reception and admin area , cafeteria , Spaces for sanitation , skill development workshop studios , exhibition space , Cultural spaces , Library , Shops , counselling cabin , intervention hall , community space , etc . Participants are encouraged to develop their own program in addition to this . The design should provoke innovative activities that stimulate and accelerate community development .
Selection
Mind mapping has been one of the most used tools for my design processes . Designing is all about solving problems but designing through the medium of architecture puts forward numerous problems to be solved at once . For this competition there were many factors to be considered such as Sociological Issues , Spatial Requirements , Construction typology , Material Requirements , etc . Mind mapping helped to bring an order to the following disarray of problems .
Application
By doing a great deal of research our team came up with a bunch of information . We first needed to understand what our Design Represent , and that will be the Idea of our design . WOMEN EMPOWERMENT was the finalised as our theme . Keeping Women Empowerment as a main concept we started brainstorming through the information . We then came with the Four Pillars Women Empowerment are Women Education , Women Community , Women ’s Career and Women Culture . These Four Ideas branched out of our Core Idea which would be the principal factors to implement in our design .
With the research in hand , we started allotting each pillar its role on how it will play a factor in our design from an architectural perspective . We then gave each pillar its own subpoints of data available . By using the mind map we were able to sub categorise all the data and research we had acquired throughout this time . This sorting of data helped to analyse it in a better way , we had a more insight of what we could take out of it .
Insight
By using the Tool of Mind Mapping Our Team was able to generate segregated ideas with its respective topics by the data that was available to us . By doing this we able to find common grounds and cross pollinate between each pillar . We were able to connects the dots and by doing this we were able to optimize our work and bring more efficiency to our design . This also increased work rate and helped us to get more work done in less amount of time .
Approach
This tool has definitely brought more productivity in our line of work . Design thinking has led our team to more effective design solutions and reduced the friction in the process . Mind mapping has led us to a healthier Brainstorming sessions between the team members .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15558 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge
From time to time I have to engage family members and friends to certain vacation
tours . Many often they are not familiar with and even have no idea on the cities or
places which I am persuading them to visit . To allow them to imagine and feel that
the cities or places are nice to visit , visualization is a useful tool I have chosen to use .
Selection
Vacation tours often involve sight - seeing , joining traditional or local festive events ,
having nice meals , etc . We all know that the best part of all these activities are
words alone can not describe them good enough . Visualization of the situation
would provide them with a much better understanding .
Application
I started by showing them the city to be visited on google map , so that they can
easily visualize whether we are flying to the other side of the earth or just travelling a
short distance just across the border .
I showed pictures of how people at that place dress outdoor during the season we
are travelling instead of simply telling them that the weather is going to be hot in the
afternoon , drizzles in the evening etc .
The itinerary is displayed in a flow diagram while each stop will be supplemented
with pictures showing what the place is like . And pictures of food and restaurants
will also allow them to visualize how certain dishes look like .
Insight
Visualization is all about images . Applying it to an itinerary will provide a much
better understanding . Possibility of having different expectation within the group is
thus minimized .
Approach
I learned from visualization do provide a focal point of discussion and align our
understanding of a certain information among the group . It is most useful in
situation where the discussion topic are abstract or difficult to explain or maybe
words itself are n’t good enough for explanation , for example – discussion on how to
decorate your new home .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge
From time to time I have to engage family members and friends to certain vacation
tours . Many often they are not familiar with and even have no idea on the cities or
places which I am persuading them to visit . To allow them to imagine and feel that
the cities or places are nice to visit , visualization is a useful tool I have chosen to use .
Selection
Vacation tours often involve sight - seeing , joining traditional or local festive events ,
having nice meals , etc . We all know that the best part of all these activities are
words alone can not describe them good enough . Visualization of the situation
would provide them with a much better understanding .
Application
I started by showing them the city to be visited on google map , so that they can
easily visualize whether we are flying to the other side of the earth or just travelling a
short distance just across the border .
I showed pictures of how people at that place dress outdoor during the season we
are travelling instead of simply telling them that the weather is going to be hot in the
afternoon , drizzles in the evening etc .
The itinerary is displayed in a flow diagram while each stop will be supplemented
with pictures showing what the place is like . And pictures of food and restaurants
will also allow them to visualize how certain dishes look like .
Insight
Visualization is all about images . Applying it to an itinerary will provide a much
better understanding . Possibility of having different expectation within the group is
thus minimized .
Approach
I learned from visualization do provide a focal point of discussion and align our
understanding of a certain information among the group . It is most useful in
situation where the discussion topic are abstract or difficult to explain or maybe
words itself are n’t good enough for explanation , for example – discussion on how to
decorate your new home .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21056 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
Challenges
I was a member of my organization ’s online marketing department and my / our challenge was to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns .
The major challenges we faced was that by not using , color and images and organic lines , the mind maps wo n't work for right brain people . Using mind maps all the time without properly introduce it to colleagues who do n't understand them . It will cost some time , experience and discipline to become a good mind mapper .
Selection
Our team had already gone through several design thinking activities / tools , so we were ready to try the mind mapping tool . Broadly speaking , Mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . To succeed , mind mapping must be a team sport .
Application
We had to tap into the power of visualization to communicate the key components of what we had learned and display them as clearly and simply as possible . We had created posters that captured key themes and trends in the data , then invited a group of thoughtful people to tour the visual data and note any learnings that they believe should inform new ideas , then cluster those learnings into themes .
Insights
I must admit it was truly insightful . This exploratory stage helped us identify data that needs to be translated into useful insights to help fuel our business . It had distilled a large amount of data into information to be easily communicated . It is surely a great alternative to spreadsheets and charts .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
Challenges
I was a member of my organization ’s online marketing department and my / our challenge was to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns .
The major challenges we faced was that by not using , color and images and organic lines , the mind maps wo n't work for right brain people . Using mind maps all the time without properly introduce it to colleagues who do n't understand them . It will cost some time , experience and discipline to become a good mind mapper .
Selection
Our team had already gone through several design thinking activities / tools , so we were ready to try the mind mapping tool . Broadly speaking , Mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . To succeed , mind mapping must be a team sport .
Application
We had to tap into the power of visualization to communicate the key components of what we had learned and display them as clearly and simply as possible . We had created posters that captured key themes and trends in the data , then invited a group of thoughtful people to tour the visual data and note any learnings that they believe should inform new ideas , then cluster those learnings into themes .
Insights
I must admit it was truly insightful . This exploratory stage helped us identify data that needs to be translated into useful insights to help fuel our business . It had distilled a large amount of data into information to be easily communicated . It is surely a great alternative to spreadsheets and charts .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15701 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
A common challenge in my work as a Regional Technical Advisor for biodiversity and land degradation is to persuade individuals to adopt more sustainable practices in terms of farming in order to reduce land degradation , soil erosion , water pollution , deforestation and loss of biodiversity . As was emphasized in the Coursera course , we need to “ sell the challenge ” so people can truly understand why the current situation is negative and therefore why change is required . This is critical in order to elicit behavioral changes , such as reduced use of pesticides , adoption of agroforestry systems , and more efficient irrigation techniques , among others .
Selection
During the implementation of projects under my portfolio in Latin America and the Caribbean , storytelling is often employed in order to convey messages that are relevant and meaningful to people . It is not enough just to present people with the facts and data on the negative impacts of current production practices on water quality , forests , biodiversity and climate change . It is important to create emotional connections with producers . In order to do this effectively , we need to understand the target audience(s ) and what values and issues are important to them ( for example , safe drinking water for their families ) . The storytelling can then be more focused .
Application
In various projects under my portfolio , the storytelling tool is applied in different ways . One way is to fund exchanges among producers from different regions so that they can learn from each other . This often involves storytelling from the “ converted ” producers to describe how the adoption of more sustainable practices has changed their lives for the better . Another way in which the storytelling tool is applied is through the creation of videos with testimonials of project participants who inform the viewers of the negative impacts associated with their former practices and the tangible benefits experienced from the adoption of more sustainable production practices . This combines both storytelling as well as the design tool of visualization , making it doubly effective . The messages / stories conveyed during the farmer exchanges as well as the in the project videos focus on the part of the message that is most powerful to the particular audience at hand . The stories also indicate what actions people need to take to be more sustainable so it is as clear and simple as possible .
Insight
By applying this tool , I have learned that storytelling ( and effective communications in general ) is critical for behavior change and environmental impact . My experience with this tool has underscored the importance of finding the most effective messages for target audiences rather than simply imparting information to promote environmental sustainability . I also gained insight about how two different design tools can effectively work together for greater impact , in this case , storytelling and visualization .
Approach
In the past , projects typically focused more on presenting the facts of an environmental challenge to promote behavior change without making strong connections to people´s emotions , values and priorities . Current projects are now more effective at using storytelling to elicit emotional connections
and are therefore more successful at increasing the adoption of sustainable practices . In the future , I think it will be increasingly important to better understand the different sub - groups within target audiences and their differing priorities in order to tailor the storytelling ( and visualization in the case of the production of videos ) more effectively . This will likely require the use of another design tool that was introduced in this course , namely , mind mapping , in order to gather key themes and insights based on large amounts of information and data on producers ´ perspectives , priorities and interests , and thereby inform the design criteria .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
A common challenge in my work as a Regional Technical Advisor for biodiversity and land degradation is to persuade individuals to adopt more sustainable practices in terms of farming in order to reduce land degradation , soil erosion , water pollution , deforestation and loss of biodiversity . As was emphasized in the Coursera course , we need to “ sell the challenge ” so people can truly understand why the current situation is negative and therefore why change is required . This is critical in order to elicit behavioral changes , such as reduced use of pesticides , adoption of agroforestry systems , and more efficient irrigation techniques , among others .
Selection
During the implementation of projects under my portfolio in Latin America and the Caribbean , storytelling is often employed in order to convey messages that are relevant and meaningful to people . It is not enough just to present people with the facts and data on the negative impacts of current production practices on water quality , forests , biodiversity and climate change . It is important to create emotional connections with producers . In order to do this effectively , we need to understand the target audience(s ) and what values and issues are important to them ( for example , safe drinking water for their families ) . The storytelling can then be more focused .
Application
In various projects under my portfolio , the storytelling tool is applied in different ways . One way is to fund exchanges among producers from different regions so that they can learn from each other . This often involves storytelling from the “ converted ” producers to describe how the adoption of more sustainable practices has changed their lives for the better . Another way in which the storytelling tool is applied is through the creation of videos with testimonials of project participants who inform the viewers of the negative impacts associated with their former practices and the tangible benefits experienced from the adoption of more sustainable production practices . This combines both storytelling as well as the design tool of visualization , making it doubly effective . The messages / stories conveyed during the farmer exchanges as well as the in the project videos focus on the part of the message that is most powerful to the particular audience at hand . The stories also indicate what actions people need to take to be more sustainable so it is as clear and simple as possible .
Insight
By applying this tool , I have learned that storytelling ( and effective communications in general ) is critical for behavior change and environmental impact . My experience with this tool has underscored the importance of finding the most effective messages for target audiences rather than simply imparting information to promote environmental sustainability . I also gained insight about how two different design tools can effectively work together for greater impact , in this case , storytelling and visualization .
Approach
In the past , projects typically focused more on presenting the facts of an environmental challenge to promote behavior change without making strong connections to people´s emotions , values and priorities . Current projects are now more effective at using storytelling to elicit emotional connections
and are therefore more successful at increasing the adoption of sustainable practices . In the future , I think it will be increasingly important to better understand the different sub - groups within target audiences and their differing priorities in order to tailor the storytelling ( and visualization in the case of the production of videos ) more effectively . This will likely require the use of another design tool that was introduced in this course , namely , mind mapping , in order to gather key themes and insights based on large amounts of information and data on producers ´ perspectives , priorities and interests , and thereby inform the design criteria .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22082 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection
Mind mapping is a great learning tool that I use when working since it explains how various facts and concepts are related to one another to accomplish a desired outcome . Mind maps not only highlight important facts , but also show the general structure of a subject and the relative importance of individual parts . It allows you to visually organize your thoughts to aid analysis and makes complex ideas easier to understand . The challenge is to make an educational for my Environmental Science subject . It 's important that I keep my video brief and concise while engaging with my audience so that they can learn from the lecture while having fun . To build my web lecture , I gather and explore in more depth to ensure an information - rich and reliable information source . I then select the mind mapping tool to glue all the important pieces of information together and create an educational material with a topic of my choice .
Application
To begin the intended output , a web lecture , we must first organize the tasks in a chronological manner to comprehend the interrelationships between the many steps and to do this , we start off by drawing out a flow chart . I always try to be productive when working and be productive , I must always be organized to save time and have more time on important tasks . This helps me focus on my goal while increasing my productivity and focus while working . From there on , I go over the things I 'll need to create an educational and interesting video . This is where I try to come up with the best ideas that I can apply in my work during the brainstorming stage . It 's a lateral thinking - based problem - solving method . I select the ideas and topics that will be discussed in my web lecture with caution . After that , I write a script to utilize when I record myself speaking in front of the camera . Finally , to keep the audience engaged , I interact with them during my web lecture to create a connection that makes them more receive the information and ideas I want to share with them .
The educational video begins with a definition of the chosen topic . It provides a quick overview of the topic 's background and history to give the audience an insight to what the video will be all about . The introduction is followed by the body , which discusses the key elements of the issue . The main idea is stated in the body , which is supported by minor details . It 's critical that the ideas given are accurate and supported by credible sources of data . Providing examples can also help viewers grasp the educational video by allowing them to correlate their thoughts with the visual presentation . Parts when the audience feels engaged are beneficial because they can relate to the experiences given in the presentation and can easily grasp the topic being discussed . The educational video ends with giving a satisfying ending or solution . Ending with a note for the viewers to have something in mind and can easily recall what they have learned when the lecture is done .
Video editing also plays an important role in the delivery of the web lecture . This part is about the process of manipulating and rearranging video shots u have taken . It is imperative that you do this part properly because this is where you piece your work in a creative way . This could affect how you deliver your lecture and how the viewers will interpret it . I can say I have adequate experience in video editing so this part would n’t be so much of a difficulty . I enjoy editing videos and consider this one of my hobbies where I ’m decently good at it . With the skills I have and learned throughout the years in video editing , I systematically piece my video materials and organize the concepts to my liking . I make certain that I can clearly display my videos , and that the information of my videos is easily understood and grasped by the audience .
Insight & Approach
Mind Mapping tool has proven to be really useful in my academic work . It assists me in staying focused and lets me know what to prioritize first , and it helps me understand my workflow . Using the mind mapping application , I was able to keep track of the approaches I utilized in my project . In addition , I evaluated my methods in the hopes of discovering that a more agile approach would improve our workflow and that I would be willing to accept the new task and process priority . I 'll evaluate this knowledge and use it in my future projects in order to work more efficiently . Because mind mapping occurs between the " What Is " and " What If " stages , and if done improperly , can have an impact on the total result , including understanding is especially important at this point .
After going through several processes and methods in my project , I believe that the mind mapping tool is the best tool to use at this point . It is suggested that I review the insights gained from the project and use these insights in my future projects and works , as mentioned earlier . I completed my project successfully because the objectives were reached , but minor adjustments still need to be done . I am pleased with what I accomplished , have learnt a lot of new things , and am looking forward to working on other projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection
Mind mapping is a great learning tool that I use when working since it explains how various facts and concepts are related to one another to accomplish a desired outcome . Mind maps not only highlight important facts , but also show the general structure of a subject and the relative importance of individual parts . It allows you to visually organize your thoughts to aid analysis and makes complex ideas easier to understand . The challenge is to make an educational for my Environmental Science subject . It 's important that I keep my video brief and concise while engaging with my audience so that they can learn from the lecture while having fun . To build my web lecture , I gather and explore in more depth to ensure an information - rich and reliable information source . I then select the mind mapping tool to glue all the important pieces of information together and create an educational material with a topic of my choice .
Application
To begin the intended output , a web lecture , we must first organize the tasks in a chronological manner to comprehend the interrelationships between the many steps and to do this , we start off by drawing out a flow chart . I always try to be productive when working and be productive , I must always be organized to save time and have more time on important tasks . This helps me focus on my goal while increasing my productivity and focus while working . From there on , I go over the things I 'll need to create an educational and interesting video . This is where I try to come up with the best ideas that I can apply in my work during the brainstorming stage . It 's a lateral thinking - based problem - solving method . I select the ideas and topics that will be discussed in my web lecture with caution . After that , I write a script to utilize when I record myself speaking in front of the camera . Finally , to keep the audience engaged , I interact with them during my web lecture to create a connection that makes them more receive the information and ideas I want to share with them .
The educational video begins with a definition of the chosen topic . It provides a quick overview of the topic 's background and history to give the audience an insight to what the video will be all about . The introduction is followed by the body , which discusses the key elements of the issue . The main idea is stated in the body , which is supported by minor details . It 's critical that the ideas given are accurate and supported by credible sources of data . Providing examples can also help viewers grasp the educational video by allowing them to correlate their thoughts with the visual presentation . Parts when the audience feels engaged are beneficial because they can relate to the experiences given in the presentation and can easily grasp the topic being discussed . The educational video ends with giving a satisfying ending or solution . Ending with a note for the viewers to have something in mind and can easily recall what they have learned when the lecture is done .
Video editing also plays an important role in the delivery of the web lecture . This part is about the process of manipulating and rearranging video shots u have taken . It is imperative that you do this part properly because this is where you piece your work in a creative way . This could affect how you deliver your lecture and how the viewers will interpret it . I can say I have adequate experience in video editing so this part would n’t be so much of a difficulty . I enjoy editing videos and consider this one of my hobbies where I ’m decently good at it . With the skills I have and learned throughout the years in video editing , I systematically piece my video materials and organize the concepts to my liking . I make certain that I can clearly display my videos , and that the information of my videos is easily understood and grasped by the audience .
Insight & Approach
Mind Mapping tool has proven to be really useful in my academic work . It assists me in staying focused and lets me know what to prioritize first , and it helps me understand my workflow . Using the mind mapping application , I was able to keep track of the approaches I utilized in my project . In addition , I evaluated my methods in the hopes of discovering that a more agile approach would improve our workflow and that I would be willing to accept the new task and process priority . I 'll evaluate this knowledge and use it in my future projects in order to work more efficiently . Because mind mapping occurs between the " What Is " and " What If " stages , and if done improperly , can have an impact on the total result , including understanding is especially important at this point .
After going through several processes and methods in my project , I believe that the mind mapping tool is the best tool to use at this point . It is suggested that I review the insights gained from the project and use these insights in my future projects and works , as mentioned earlier . I completed my project successfully because the objectives were reached , but minor adjustments still need to be done . I am pleased with what I accomplished , have learnt a lot of new things , and am looking forward to working on other projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13194 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am an HR manager part of a team responsible for policy and strategy in my organization . Our organization ( about 7000 employees ) did not have a work from home ( WFH ) policy before the COVID-19 pandemic forced us to close our Corporate Headquarters . Our HR team was tasked to prepare a WFH policy keeping in mind all pros and cons . The policy required the collection of opinion from stakeholders such as employees at all levels , top management and customers who were regular visitors to the office . The important aspect was to get the daily work done through a policy that allowed virtual means of communication through structured rules of WFH to ensure business continuity and smooth customer experience . This required close coordination between all the departments of our organization including our IT team .
Selection
The approach consisted of three phases i.e. Phase I : developing a questionnaire for obtaining responses of stakeholders ; Phase II : formulation of a draft policy based on responses and best practices followed by other organizations and , Phase III : testing the draft policy amongst a small random group of employees . We selected the learning launch tool to quickly test the actual implementation issues related to the proposed policy . Moreover , this tool was best suited under the difficult circumstances of the pandemic .
Application
After formulation of the policy and obtaining nod ( from the Director - HR ) for conducting the learning launch of the WFH policy , our team conducted a series of mock sessions by engaging employees of different departments . The draft policy was distributed in advance to the participants and the online meetings were held during office hours with specific agendas . During the mock sessions some real issues were discussed and probable solutions were arrived at . The sessions were conducted within the rules of the draft WFH policy . This allowed the testing of the policy objectives and the real issues faced by the employees while working from home . Feedback from the participants were recorded after each session on various issues such as ease of work , connectivity , infrastructure and WFH etiquette .
Insight
The feedback obtained from the mock WFH sessions was interesting . On the positive side the employees opined that they had adapted to the WFH experience and had the infrastructure and internet connectivity to complete their tasks . They also expressed that there was better work life balance and productivity . On the negative side they said that the lack of face to face human interaction was unbearable beyond a certain period and they preferred to be physically present in the office . It emerged that employees were comfortable with WFH working arrangement for not more than 45 days in a year . Moreover , difficulty in reading the body language during meetings was expressed as a gap in WFH . This need for face to face human interaction was an important insight through the learning launch which was not considered while formulating the policy draft .
Approach
The important insights gained from the preliminary learning launch will be used to prepare the final WFH policy through a cross functional team . The policy should therefore incorporate a mix of WFH and need for being physically present in the office . Some more learning launch sessions will be held to understand the customer interface . The results of the learning launch experience will be shared with top management for the formulation of an employee focussed WFH policy for successful implementation in our organization . After formally implementing the policy , the storytelling tool can be used as an alternate approach to understand policy implementation and improvement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am an HR manager part of a team responsible for policy and strategy in my organization . Our organization ( about 7000 employees ) did not have a work from home ( WFH ) policy before the COVID-19 pandemic forced us to close our Corporate Headquarters . Our HR team was tasked to prepare a WFH policy keeping in mind all pros and cons . The policy required the collection of opinion from stakeholders such as employees at all levels , top management and customers who were regular visitors to the office . The important aspect was to get the daily work done through a policy that allowed virtual means of communication through structured rules of WFH to ensure business continuity and smooth customer experience . This required close coordination between all the departments of our organization including our IT team .
Selection
The approach consisted of three phases i.e. Phase I : developing a questionnaire for obtaining responses of stakeholders ; Phase II : formulation of a draft policy based on responses and best practices followed by other organizations and , Phase III : testing the draft policy amongst a small random group of employees . We selected the learning launch tool to quickly test the actual implementation issues related to the proposed policy . Moreover , this tool was best suited under the difficult circumstances of the pandemic .
Application
After formulation of the policy and obtaining nod ( from the Director - HR ) for conducting the learning launch of the WFH policy , our team conducted a series of mock sessions by engaging employees of different departments . The draft policy was distributed in advance to the participants and the online meetings were held during office hours with specific agendas . During the mock sessions some real issues were discussed and probable solutions were arrived at . The sessions were conducted within the rules of the draft WFH policy . This allowed the testing of the policy objectives and the real issues faced by the employees while working from home . Feedback from the participants were recorded after each session on various issues such as ease of work , connectivity , infrastructure and WFH etiquette .
Insight
The feedback obtained from the mock WFH sessions was interesting . On the positive side the employees opined that they had adapted to the WFH experience and had the infrastructure and internet connectivity to complete their tasks . They also expressed that there was better work life balance and productivity . On the negative side they said that the lack of face to face human interaction was unbearable beyond a certain period and they preferred to be physically present in the office . It emerged that employees were comfortable with WFH working arrangement for not more than 45 days in a year . Moreover , difficulty in reading the body language during meetings was expressed as a gap in WFH . This need for face to face human interaction was an important insight through the learning launch which was not considered while formulating the policy draft .
Approach
The important insights gained from the preliminary learning launch will be used to prepare the final WFH policy through a cross functional team . The policy should therefore incorporate a mix of WFH and need for being physically present in the office . Some more learning launch sessions will be held to understand the customer interface . The results of the learning launch experience will be shared with top management for the formulation of an employee focussed WFH policy for successful implementation in our organization . After formally implementing the policy , the storytelling tool can be used as an alternate approach to understand policy implementation and improvement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9894 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALISATION
CHALLENGE
Our challenge was to come up with a new efficient design for ryles tube [ feeding tube ] to reduce the complications associated with the existing design .
SELECTION
Visualisation is a key element in decision making , they say pictures are brain ’s language . In short , it is use of graphical representation to convey your idea . It provides a clear cut view of your idea , eliminates the unnecessary hassles and also helps us to actively think / modify that idea .
APPLICATION
I started with classic drawing of human gastrointestinal system with a ryles tube in it . Doing this helped me not only the hotspots of the problem but it also gave me an idea of what else can be done to increase the functions of ryles tube . After identifying the hotspots , I drew different designs of ryles tube . After coming with the new design , I used these drawings to illustrate my idea to my professor . Since it was a picture my professor quickly understood what I said , saving us the time . Also the drawing helped him to give some good inputs on what else was lacking and what else we can do to improve it . He further added a few points to it .
INSIGHT AND APPROACH
Visualisation is a powerful tool , it is a way providing a crystal clear version of your idea . It saves time and also catches the attention of the viewer . People tend to show more interest to an idea with picture than to a simple plain idea . Since it catches their attention , it automatically means we have their perspective and criticism . This implies that the quality of idea / product can be improved thus creating more value .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALISATION
CHALLENGE
Our challenge was to come up with a new efficient design for ryles tube [ feeding tube ] to reduce the complications associated with the existing design .
SELECTION
Visualisation is a key element in decision making , they say pictures are brain ’s language . In short , it is use of graphical representation to convey your idea . It provides a clear cut view of your idea , eliminates the unnecessary hassles and also helps us to actively think / modify that idea .
APPLICATION
I started with classic drawing of human gastrointestinal system with a ryles tube in it . Doing this helped me not only the hotspots of the problem but it also gave me an idea of what else can be done to increase the functions of ryles tube . After identifying the hotspots , I drew different designs of ryles tube . After coming with the new design , I used these drawings to illustrate my idea to my professor . Since it was a picture my professor quickly understood what I said , saving us the time . Also the drawing helped him to give some good inputs on what else was lacking and what else we can do to improve it . He further added a few points to it .
INSIGHT AND APPROACH
Visualisation is a powerful tool , it is a way providing a crystal clear version of your idea . It saves time and also catches the attention of the viewer . People tend to show more interest to an idea with picture than to a simple plain idea . Since it catches their attention , it automatically means we have their perspective and criticism . This implies that the quality of idea / product can be improved thus creating more value .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17956 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Tool – Visualization
Challenge & Selection
Visualization or Visual Thinking is a tool I like using every time am to do a graphic
design so as create a pictorial representation of an intended graphic design . First , I
conceive it , then I draw a rough sketch of it on a piece of paper , then necessary
adjustments are made to the wireframe before implementing . I also employ
visualization when collaborating with co – graphic designers in order to achieve a
shared understanding of a problem space before attempting to identify and define
possible solutions to the problem . I often use this approach with our customers , who
want a unique graphical works like flyers , posters , magazines and other print and web
media .
Application
I apply visualization by first creating a straw man graphic of the problem domain . In
order to develop the straw man graphic , I sometimes from any existing material
available make a sketch to understand problem at hand . I sometimes get to know the
thoughts of my target audience by having an interview or chat with them .
Now in order to properly apply this design tool , I try to ask my client to explain what
he / she actually need in the graphic work to be done , I get to know her color choices ,
brand and also what emotion the graphic work should convene . With the right
information I get from this client , I tend to make a picture of the intended designs , the
color combination , the light reflections and alignments , then sketching and designing
of the work begins . The end result is always an awesome job which the client
appreciates .
Insight & Approach
Some spectacular things I have learned from conducting this exercise with several
groups is that while try conversing the proposed graphic with a client , the have this
feeling of being in charge and this makes them more relaxed , focused and also being
able to give out maximum cooperation .
Visualizing a problem gives the different group of audience a focal point which enables
them to share their perspectives and develop insights into potential root causes of
their problems . Through a collaborative manner , they could create the graphic from a
blank slate starting with a straw man jump which starts the conversation for them .
With this , they can quickly identify their position in the graphic , more also , they can
more quickly gain new insights about relationships between key entities instead of
taking time to identify them .
With visualization , they can also identify variables in the problem space and be guided
on what area to get necessary information for the variables .
Since I discovered how exceptional visualization can be in a shared insights and
learning , I would never hesitate to use the visualization activity as a takeoff board for
my design thinking activities . Then the revised graphic with a combined feedback can
used as a reference tool throughout in the project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Tool – Visualization
Challenge & Selection
Visualization or Visual Thinking is a tool I like using every time am to do a graphic
design so as create a pictorial representation of an intended graphic design . First , I
conceive it , then I draw a rough sketch of it on a piece of paper , then necessary
adjustments are made to the wireframe before implementing . I also employ
visualization when collaborating with co – graphic designers in order to achieve a
shared understanding of a problem space before attempting to identify and define
possible solutions to the problem . I often use this approach with our customers , who
want a unique graphical works like flyers , posters , magazines and other print and web
media .
Application
I apply visualization by first creating a straw man graphic of the problem domain . In
order to develop the straw man graphic , I sometimes from any existing material
available make a sketch to understand problem at hand . I sometimes get to know the
thoughts of my target audience by having an interview or chat with them .
Now in order to properly apply this design tool , I try to ask my client to explain what
he / she actually need in the graphic work to be done , I get to know her color choices ,
brand and also what emotion the graphic work should convene . With the right
information I get from this client , I tend to make a picture of the intended designs , the
color combination , the light reflections and alignments , then sketching and designing
of the work begins . The end result is always an awesome job which the client
appreciates .
Insight & Approach
Some spectacular things I have learned from conducting this exercise with several
groups is that while try conversing the proposed graphic with a client , the have this
feeling of being in charge and this makes them more relaxed , focused and also being
able to give out maximum cooperation .
Visualizing a problem gives the different group of audience a focal point which enables
them to share their perspectives and develop insights into potential root causes of
their problems . Through a collaborative manner , they could create the graphic from a
blank slate starting with a straw man jump which starts the conversation for them .
With this , they can quickly identify their position in the graphic , more also , they can
more quickly gain new insights about relationships between key entities instead of
taking time to identify them .
With visualization , they can also identify variables in the problem space and be guided
on what area to get necessary information for the variables .
Since I discovered how exceptional visualization can be in a shared insights and
learning , I would never hesitate to use the visualization activity as a takeoff board for
my design thinking activities . Then the revised graphic with a combined feedback can
used as a reference tool throughout in the project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20102 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
I found the visualization tool very interesting , since I felt it necessary to be able to capture and externalize the ideas and thoughts , in this case , of the workers , to know what problems or discomforts have so that the whole group of workers as well as the managers have a greater understanding of the problem and its possible solutions by making them tangible .
I am a recently graduated industrial engineerin my country Perú , trying to expand my repertoire little by little , looking for the constant optimization of the processes , I work in a company manufacturing leather footwear , where people with low levels of education , they are very reserved , they have very little communication and prefer not to get involved in the tasks of others or in their personal lives , often causing errors in the orders and in other key processes in the production of footwear , my challenge is to improve the work environment of the company in turn achieving an improvement in productivity .
Application I will begin the process by drawing a house , a path and the company building , which will symbolize the places where they spend most of the day , in order to identify what problems they have and where they originate , I will also cut small pieces of paper in which I will write positive , negative emotions .
The activity will be carried out at the beginning of the working day , so that the workers are more willing to collaborate , since by experience , if the activity was carried out later , the workers would be thinking only of leaving and the information collected could be wrong .
To start the activity , I will separate the workers of 4 - 6 workers , including the managers , into 3 groups . and I will meet them separately so that the company does not stop its processes . Each group will receive the previously made drawing together with the pieces of paper , written with positive and negative emotions , they will also be given pieces of blank paper so that they can add some other emotion . then they will be asked to choose an emotion and paste it in the place where they feel it ( at home , on the way to work or at work ) , they will be given an approximate time of 15 minutes . After having carried out this activity with the 3 groups , I will gather them all in the same room where we will discuss which activities generate the greatest discontent from the point of view of the workers and the managers . After concluding the session I will classify which are the most repetitive emotions and where they happen , from this information will be addressed possible solutions .
Insight & Approach What I learned from having done this activity , is the important role played by the visualization in the identification of problems and in the solution of them and how it can be incorporated to people with a high level of education , as well as in people with a very low level of education . It is important to understand the problem , the graphics give us different points of view , workers can share their perspectives and ideas about possible solutions to the problem . When working on a graph , workers can relate directly to it and interact better since they can identify themselves in the drawing , they also manage to identify the external variables that can be a cause for the problem .
Since I was able to experiment with the visualization tool , I realized that a very important aspect in the solution of the problems is to understand them completely , to make them tangible in order to be able to give them a solution from several points of view .
I will continue using this tool in all my design thinking projects , combining it with the story telling tool or mind mapping as I find them as a complement to the visualization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
I found the visualization tool very interesting , since I felt it necessary to be able to capture and externalize the ideas and thoughts , in this case , of the workers , to know what problems or discomforts have so that the whole group of workers as well as the managers have a greater understanding of the problem and its possible solutions by making them tangible .
I am a recently graduated industrial engineerin my country Perú , trying to expand my repertoire little by little , looking for the constant optimization of the processes , I work in a company manufacturing leather footwear , where people with low levels of education , they are very reserved , they have very little communication and prefer not to get involved in the tasks of others or in their personal lives , often causing errors in the orders and in other key processes in the production of footwear , my challenge is to improve the work environment of the company in turn achieving an improvement in productivity .
Application I will begin the process by drawing a house , a path and the company building , which will symbolize the places where they spend most of the day , in order to identify what problems they have and where they originate , I will also cut small pieces of paper in which I will write positive , negative emotions .
The activity will be carried out at the beginning of the working day , so that the workers are more willing to collaborate , since by experience , if the activity was carried out later , the workers would be thinking only of leaving and the information collected could be wrong .
To start the activity , I will separate the workers of 4 - 6 workers , including the managers , into 3 groups . and I will meet them separately so that the company does not stop its processes . Each group will receive the previously made drawing together with the pieces of paper , written with positive and negative emotions , they will also be given pieces of blank paper so that they can add some other emotion . then they will be asked to choose an emotion and paste it in the place where they feel it ( at home , on the way to work or at work ) , they will be given an approximate time of 15 minutes . After having carried out this activity with the 3 groups , I will gather them all in the same room where we will discuss which activities generate the greatest discontent from the point of view of the workers and the managers . After concluding the session I will classify which are the most repetitive emotions and where they happen , from this information will be addressed possible solutions .
Insight & Approach What I learned from having done this activity , is the important role played by the visualization in the identification of problems and in the solution of them and how it can be incorporated to people with a high level of education , as well as in people with a very low level of education . It is important to understand the problem , the graphics give us different points of view , workers can share their perspectives and ideas about possible solutions to the problem . When working on a graph , workers can relate directly to it and interact better since they can identify themselves in the drawing , they also manage to identify the external variables that can be a cause for the problem .
Since I was able to experiment with the visualization tool , I realized that a very important aspect in the solution of the problems is to understand them completely , to make them tangible in order to be able to give them a solution from several points of view .
I will continue using this tool in all my design thinking projects , combining it with the story telling tool or mind mapping as I find them as a complement to the visualization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9345 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
The challenge at hand is that customers are not happy with the travel bags manufactured by our company . As a result , the customers are moving to other brands to buy travel bags . This led to a reduction in company ’s revenue .
1 . Problems can be of two types – Puzzles and Mystery . This problem is of mystery type
because the data such as what is problem in the current manufacturing bag type , what is customer ’s requirement , what is better in the bags of other brands etc alone are not sufficient to solve the problem at hand . The challenge is that to solve the problem at hand we might require a new thinking altogether .
2 . The problem statement is not clearly defined . Are customers not happy with our bags or
they want to try new bags from other brands ; are there any new customers to our brand ; is the problem with bag or marketing or service .
Selection
Visualization is a tool that allows making an abstract idea into a tangible , concrete one . The reason for choosing this tool is that I could make sure that all the participants of Design Thinking are on the same page . If I chose words to define the problem or ideas , it would be perceived differently by different participants . Some forms of Visualization or Visual Thinking are drawing a picture , telling a story , making a map etc . Another reason to choose this tool to solve the problem is that I could delve deeper into the problem and channelize my creativity to solve the problem .
Application
I started by digging deeper to understand the problem . For this I used the tool journey mapping to track the journey of consumers from the time of product purchase to delivery of product to usage to product service to product disposal . This helped us break down the problem statement into smaller units by focusing one area at a time . Then I made a list of all the stake holders of the product – investors , customers , service providers , advertisement people etc . I invited all these stakeholders for a meeting and divided into groups ensuring each group had members from different teams . This ensured diversity in thinking . We discussed the problem at length , the problems of the organization on a high level like revenue , customer base loss etc . Then we discussed the functional and emotional difficulties of each group .
We then visualized the possible solutions to each problem . We took the real life stories of tourists for discussions . Then drew bags with the problem statement in mind .
Insight
Few insights we received are –
1 . Tourists were looking for bags that did n’t weigh heavy . 2 . Tourists were mostly tired by travelling . 3 . Consumers wanted bags with huge storage and isolated places for all items . 4 . Unique bag design for easy check out and check in . 5 . Uniqueness in brand products . 6 . Fashion trend in bags .
Approach
In this stage , we started addressing each problem faced by consumers with visualization tool .
1 . Designed a bag with a lighter material . 2 . Designed bags with bags that need n’t be lifted by travelers . 3 . Bags with separate compartments for laptops , flask , pens , tablets etc . 4 . Unique designs and customized bags made available . 5 . Top stars in bag advertisements . 6 . Unique colors and shapes of bags introduced .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
The challenge at hand is that customers are not happy with the travel bags manufactured by our company . As a result , the customers are moving to other brands to buy travel bags . This led to a reduction in company ’s revenue .
1 . Problems can be of two types – Puzzles and Mystery . This problem is of mystery type
because the data such as what is problem in the current manufacturing bag type , what is customer ’s requirement , what is better in the bags of other brands etc alone are not sufficient to solve the problem at hand . The challenge is that to solve the problem at hand we might require a new thinking altogether .
2 . The problem statement is not clearly defined . Are customers not happy with our bags or
they want to try new bags from other brands ; are there any new customers to our brand ; is the problem with bag or marketing or service .
Selection
Visualization is a tool that allows making an abstract idea into a tangible , concrete one . The reason for choosing this tool is that I could make sure that all the participants of Design Thinking are on the same page . If I chose words to define the problem or ideas , it would be perceived differently by different participants . Some forms of Visualization or Visual Thinking are drawing a picture , telling a story , making a map etc . Another reason to choose this tool to solve the problem is that I could delve deeper into the problem and channelize my creativity to solve the problem .
Application
I started by digging deeper to understand the problem . For this I used the tool journey mapping to track the journey of consumers from the time of product purchase to delivery of product to usage to product service to product disposal . This helped us break down the problem statement into smaller units by focusing one area at a time . Then I made a list of all the stake holders of the product – investors , customers , service providers , advertisement people etc . I invited all these stakeholders for a meeting and divided into groups ensuring each group had members from different teams . This ensured diversity in thinking . We discussed the problem at length , the problems of the organization on a high level like revenue , customer base loss etc . Then we discussed the functional and emotional difficulties of each group .
We then visualized the possible solutions to each problem . We took the real life stories of tourists for discussions . Then drew bags with the problem statement in mind .
Insight
Few insights we received are –
1 . Tourists were looking for bags that did n’t weigh heavy . 2 . Tourists were mostly tired by travelling . 3 . Consumers wanted bags with huge storage and isolated places for all items . 4 . Unique bag design for easy check out and check in . 5 . Uniqueness in brand products . 6 . Fashion trend in bags .
Approach
In this stage , we started addressing each problem faced by consumers with visualization tool .
1 . Designed a bag with a lighter material . 2 . Designed bags with bags that need n’t be lifted by travelers . 3 . Bags with separate compartments for laptops , flask , pens , tablets etc . 4 . Unique designs and customized bags made available . 5 . Top stars in bag advertisements . 6 . Unique colors and shapes of bags introduced .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11524 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Pasquale Bergamo
Visualization
Challenge & Seletion
Visualization , as exposed by Angela Meyer in the Visualization Tool video , is a core component of how we communicate and creates consensus , as everyone involved understands an idea the same way as their peers . Not only does it help to improve decision - making and agreement , it also levels the field for the people with less process savvy , using graphical expression ( images , drawings , diagrams , etc . ) to involve them with the process or situation .
I work in the ever - changing environment of the logistics industry , delivering all kinds of packages with the help of a team of one hundred couriers and three other supervisors . As a result of the pandemic , the challenge of an exponential growth of e - commerce was born , and we had to hire more couriers and acquire more vans , in order to level the work charge . This situation triggered two overlooked issues that came with the expansion : inefficient use of the space for load / unload activities and poorly trained new personnel , so we had to come up with a solution quickly .
Application
To solve both problems , we assembled a group of six people , including one coordinator , two supervisors , two experienced couriers and two new ones , in order to expand our sight and involve our customers ( the couriers ) in the process . As we defined the problems , we agreed that we had to solve both issues and find a way to communicate the changes in a way that anyone , at any level , could understand .
I suggested following a brainstorming approach with sketches and diagrams , to gather as many ideas as we could , having in mind how we wanted to see the daily activities flow . Everyone started drawing in post - its for the layout problem , since it was the main one to overcome , and we ordered them in a wall . Then , we grouped them by process flow comparison and proceeded to select the best group . The best layout idea was a mix of the coordinator and the experienced courier ideas , which takes notice of the speed of implementation , process effectiveness and ease of understanding .
On the other hand , by using this visualization approach , we quickly realized that we did n’t have to do another brainstorming session to address the poorly trained personnel issue , only because we had the answer in front of our eyes , as the new courier stated when we were in the middle of the brainstorming . With the best group selected , we already had the drawings of how the day to day would be with the new layout , so we contacted the company ’s internal communication designer , to help us transfer the ideas into a friendly set of images . These images were transferred into posters distributed throughout the building , and used to train all the
Pasquale Bergamo
employees , who also received them by text message so they would be available at any given moment .
Insight & Approach
Evidently , only one solution was implemented , which contrasts with the use of the learning launch tool . This simple statement is part of what I learned to take into account in this type of ever - changing environment , because we always need faster ways to solve the issues that cross our paths , but one agreed upon solution may not always have positive results , as some complications appear only when implemented and changes could not be operational or financially feasible .
Finally , my deepest learning in this experience was that visualizing a problem and coming up with ideas to solve it , following that imagination technique , is an overlooked tool by many people I ’ve come across as an engineer . We create processes and physical things and imagine them , but the process in which we come up with the ideas or communicate them is not always visualizing with others or thinking about the customer . Visualizing is a tool I ’ll keep using individually and collectively , because of the short term benefits it has .
| EMAIL:
ID_NUM:
NAME_STUDENT: Pasquale Bergamo, Pasquale Bergamo
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Pasquale Bergamo
Visualization
Challenge & Seletion
Visualization , as exposed by Angela Meyer in the Visualization Tool video , is a core component of how we communicate and creates consensus , as everyone involved understands an idea the same way as their peers . Not only does it help to improve decision - making and agreement , it also levels the field for the people with less process savvy , using graphical expression ( images , drawings , diagrams , etc . ) to involve them with the process or situation .
I work in the ever - changing environment of the logistics industry , delivering all kinds of packages with the help of a team of one hundred couriers and three other supervisors . As a result of the pandemic , the challenge of an exponential growth of e - commerce was born , and we had to hire more couriers and acquire more vans , in order to level the work charge . This situation triggered two overlooked issues that came with the expansion : inefficient use of the space for load / unload activities and poorly trained new personnel , so we had to come up with a solution quickly .
Application
To solve both problems , we assembled a group of six people , including one coordinator , two supervisors , two experienced couriers and two new ones , in order to expand our sight and involve our customers ( the couriers ) in the process . As we defined the problems , we agreed that we had to solve both issues and find a way to communicate the changes in a way that anyone , at any level , could understand .
I suggested following a brainstorming approach with sketches and diagrams , to gather as many ideas as we could , having in mind how we wanted to see the daily activities flow . Everyone started drawing in post - its for the layout problem , since it was the main one to overcome , and we ordered them in a wall . Then , we grouped them by process flow comparison and proceeded to select the best group . The best layout idea was a mix of the coordinator and the experienced courier ideas , which takes notice of the speed of implementation , process effectiveness and ease of understanding .
On the other hand , by using this visualization approach , we quickly realized that we did n’t have to do another brainstorming session to address the poorly trained personnel issue , only because we had the answer in front of our eyes , as the new courier stated when we were in the middle of the brainstorming . With the best group selected , we already had the drawings of how the day to day would be with the new layout , so we contacted the company ’s internal communication designer , to help us transfer the ideas into a friendly set of images . These images were transferred into posters distributed throughout the building , and used to train all the
Pasquale Bergamo
employees , who also received them by text message so they would be available at any given moment .
Insight & Approach
Evidently , only one solution was implemented , which contrasts with the use of the learning launch tool . This simple statement is part of what I learned to take into account in this type of ever - changing environment , because we always need faster ways to solve the issues that cross our paths , but one agreed upon solution may not always have positive results , as some complications appear only when implemented and changes could not be operational or financially feasible .
Finally , my deepest learning in this experience was that visualizing a problem and coming up with ideas to solve it , following that imagination technique , is an overlooked tool by many people I ’ve come across as an engineer . We create processes and physical things and imagine them , but the process in which we come up with the ideas or communicate them is not always visualizing with others or thinking about the customer . Visualizing is a tool I ’ll keep using individually and collectively , because of the short term benefits it has .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Pasquale Bergamo",
"Pasquale Bergamo"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11128 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT
Storytelling .
• Challenge .
I am an Interior Designer , and I have a line of artisan furniture ; My dream as a designer and as an owner is to make my brand have recognition , to be known throughout my country and why not become internationally recognized . My challenge is to achieve that , that people know my work , make them know that craftsmanship is still present in contemporary design and that we can break the paradigms that our roots can not be involved in today 's world aesthetics . Some strategies may have worked great in the past , aggressive sales tactics , spectacular videos of impossible - to - buy furniture - that does n't work anymore ! Buying functional furniture is no longer just vanity , but to take better care of ourselves ; functional furniture with necessary ergonomics that will allow a better development of the activities we carry out in our daily lives . That is the story I want to tell ; normal people who care not only for aesthetics but for the identity and functionality of necessary furniture . Leaving aside the stereotype that if we buy furniture , we have to choose between beauty or functionality .
• Selection .
Storytelling is a tool that I get a lot of attention from , since it is a tool that would most solve my problems of making my brand known , Storytelling not only allows us to tell a story , it is something that could be done without much experience . Storytelling is the technique of using creativity and narration in a better way to be able to create a connection in this case with the client and transmit a message , not just a product . Engagement on the other hand will allow me to achieve loyalty and brand awareness by appealing to customer emotions . This special technique will help me increase my target audience 's engagement with the brand . Being able to appeal to the emotional side of people , thanks to Storytelling I will get a connection that is very difficult to break with my future consumers .
• Application .
If a correct strategy of this tool is applied in the communication of furniture , Storytelling will allow me to be more convincing and effective in the message of comfort that I want to generate in my clients ; also , to establish a target of clients that allows me to tell stories that generate interest in my products . On the other hand , I want to make my audience imagine more than I count , expanding standard borders of what is a piece of furniture . I want my furniture to tell a story capable of empathizing with people , making them feel identified and , above all , that they are the ones who spread the brand . The first thing to apply to my design studio is to differentiate myself from the competition , with unique stories and stories , despite the fact that we can not empathize with many of them ; we must remember that memory is selective , our history has to transmit a highly effective message since a story that attracts attention is easy to remember . Our brain causes forgetfulness of competing memories ; That is why if we want our history to prevail over others , we must make them impact and create retentive .
• Insight .
What should I do to create a good Storytelling of my furniture ? Thanks to the knowledge learned in this course we have been able to clarify many concerns that caused a collapse when we wanted to generate new ideas to communicate our brand . Key questions make our work easier and more efficient . We must keep our public as a priority ; No one can tell us more than our own audience , having nuclei of clients and learning from their experiences with my business is invaluable in generating brand history . Likewise , I have learned the importance of promoting a real Storytelling , focusing on real
honesty with the client , it should be noted that real people with real stories motivate the public and generate people to search for the brand . Inclusion is one of the factors learned that in my opinion is the one that I should take into account the most , a good handling of the product will make the public feel included , eliminating common standards to gratify the customer experience with exclusive elements , inspiring others to honest business conduct .
• Approach .
In the course of completing the course , I have been able to talk to my employees about this idea , it is nice to know that it has generated interest and impact for all of us who work there . The way of communicating or presenting our furniture is changing , sales staff go through training that allows them to open up to new experiences of selling , to feel , to share with our customers the passion we have for the furniture they buy . Sometimes stories not only sell , but also change the life of the person who tells them . This course opened my eyes , opened my mind , changed my scenery . This course gave me a key tool in my company , before there was the abstract ideology of buying and selling ; Now we have changed the ideology and we see our furniture as the tool to generate sensations , we no longer supply a need , we sell experiences ! Thank you !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT
Storytelling .
• Challenge .
I am an Interior Designer , and I have a line of artisan furniture ; My dream as a designer and as an owner is to make my brand have recognition , to be known throughout my country and why not become internationally recognized . My challenge is to achieve that , that people know my work , make them know that craftsmanship is still present in contemporary design and that we can break the paradigms that our roots can not be involved in today 's world aesthetics . Some strategies may have worked great in the past , aggressive sales tactics , spectacular videos of impossible - to - buy furniture - that does n't work anymore ! Buying functional furniture is no longer just vanity , but to take better care of ourselves ; functional furniture with necessary ergonomics that will allow a better development of the activities we carry out in our daily lives . That is the story I want to tell ; normal people who care not only for aesthetics but for the identity and functionality of necessary furniture . Leaving aside the stereotype that if we buy furniture , we have to choose between beauty or functionality .
• Selection .
Storytelling is a tool that I get a lot of attention from , since it is a tool that would most solve my problems of making my brand known , Storytelling not only allows us to tell a story , it is something that could be done without much experience . Storytelling is the technique of using creativity and narration in a better way to be able to create a connection in this case with the client and transmit a message , not just a product . Engagement on the other hand will allow me to achieve loyalty and brand awareness by appealing to customer emotions . This special technique will help me increase my target audience 's engagement with the brand . Being able to appeal to the emotional side of people , thanks to Storytelling I will get a connection that is very difficult to break with my future consumers .
• Application .
If a correct strategy of this tool is applied in the communication of furniture , Storytelling will allow me to be more convincing and effective in the message of comfort that I want to generate in my clients ; also , to establish a target of clients that allows me to tell stories that generate interest in my products . On the other hand , I want to make my audience imagine more than I count , expanding standard borders of what is a piece of furniture . I want my furniture to tell a story capable of empathizing with people , making them feel identified and , above all , that they are the ones who spread the brand . The first thing to apply to my design studio is to differentiate myself from the competition , with unique stories and stories , despite the fact that we can not empathize with many of them ; we must remember that memory is selective , our history has to transmit a highly effective message since a story that attracts attention is easy to remember . Our brain causes forgetfulness of competing memories ; That is why if we want our history to prevail over others , we must make them impact and create retentive .
• Insight .
What should I do to create a good Storytelling of my furniture ? Thanks to the knowledge learned in this course we have been able to clarify many concerns that caused a collapse when we wanted to generate new ideas to communicate our brand . Key questions make our work easier and more efficient . We must keep our public as a priority ; No one can tell us more than our own audience , having nuclei of clients and learning from their experiences with my business is invaluable in generating brand history . Likewise , I have learned the importance of promoting a real Storytelling , focusing on real
honesty with the client , it should be noted that real people with real stories motivate the public and generate people to search for the brand . Inclusion is one of the factors learned that in my opinion is the one that I should take into account the most , a good handling of the product will make the public feel included , eliminating common standards to gratify the customer experience with exclusive elements , inspiring others to honest business conduct .
• Approach .
In the course of completing the course , I have been able to talk to my employees about this idea , it is nice to know that it has generated interest and impact for all of us who work there . The way of communicating or presenting our furniture is changing , sales staff go through training that allows them to open up to new experiences of selling , to feel , to share with our customers the passion we have for the furniture they buy . Sometimes stories not only sell , but also change the life of the person who tells them . This course opened my eyes , opened my mind , changed my scenery . This course gave me a key tool in my company , before there was the abstract ideology of buying and selling ; Now we have changed the ideology and we see our furniture as the tool to generate sensations , we no longer supply a need , we sell experiences ! Thank you !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13946 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I work as the North East territory relationship manager for a jewelry wholesaler since the beginning of 2016 . The company began building its reputation in the late 23s by delivering the fastest made - to - order jewelry services in the local market . Since then we had a rapid growth as a result of responding the customer needs faster than any other competitor , with an outstanding quality , which eventually led us become the industry leader . However , in 2006 , business started showing signs of decline . While millennials were developing an entirely different buying behavior than their predecessors , production overseas as well as the online giants were forcing the local industry to push the prices down . As a local manufacturer , we were indeed facing a major challenge . But there was even a bigger picture we did n’t see ; the real problem that prompted the recess : lack of “ in - person ” connection with our business partners . Selection Although we launched a few programs here and there and did some internal changes to our workflow we were n’t anywhere near improvement . So , we decided to tackle the challenge by sending someone on the road , as part of the Learning Launch method . This test was scheduled to last for six months Application Followed by my promotion as the territory relationship manager , we decided that it ’s the best if I take the lead on visiting some of these retail stores as my six years of background in various departments within the company would be a huge advantage . For almost a decade , nobody had ever put a face with them . Lack of human connection clearly had brought the business down more than we could ever imagine of . In six months , I visited almost about 250 retail jewelry stores . We did not have to wait until the end of this test run to see the results . My visits had already started diverting some of the business we lost . I was getting considerable number of projects while I was on the road . Surely visits were not the only measures taken . They were followed by organized follow up calls and most importantly actions on managing the workflow between the sales and production teams . Having said that , at the end of Q3 , we ran the reports to assess the impact of these visits . Figures with at least more than half these stores were up ! Insight Management resisted to form a sales team for a long while , believing that our wholesale business does not require customer visits . It was assumed that focusing on the bigger clients and growing the business with them was profitable enough while a decent customer service department could handle the everyday business . Mom - and - pop stores were heavily neglected . But these little stores are the pillars of the industry . They can be very fragile . A tiny impression of neglect can easily push them to cooperate with other vendors . Once they are out of the picture , and something goes wrong with the bigger clients , downsizing or even a shutdown is inevitable . Management was too late to take action . But thankfully our learning launch period yielded some great results and company started investing into its sales team . Now we have at least one person assigned for each territory and they are already on the road getting some great results . Approach Leaning Launch was definitely a successful tool . But we need to go deeper to understand the territorial buying behaviors so that we can gather ideas on how we can deliver solutions for different cultures . So , we might try the Mind Mapping tool next time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I work as the North East territory relationship manager for a jewelry wholesaler since the beginning of 2016 . The company began building its reputation in the late 23s by delivering the fastest made - to - order jewelry services in the local market . Since then we had a rapid growth as a result of responding the customer needs faster than any other competitor , with an outstanding quality , which eventually led us become the industry leader . However , in 2006 , business started showing signs of decline . While millennials were developing an entirely different buying behavior than their predecessors , production overseas as well as the online giants were forcing the local industry to push the prices down . As a local manufacturer , we were indeed facing a major challenge . But there was even a bigger picture we did n’t see ; the real problem that prompted the recess : lack of “ in - person ” connection with our business partners . Selection Although we launched a few programs here and there and did some internal changes to our workflow we were n’t anywhere near improvement . So , we decided to tackle the challenge by sending someone on the road , as part of the Learning Launch method . This test was scheduled to last for six months Application Followed by my promotion as the territory relationship manager , we decided that it ’s the best if I take the lead on visiting some of these retail stores as my six years of background in various departments within the company would be a huge advantage . For almost a decade , nobody had ever put a face with them . Lack of human connection clearly had brought the business down more than we could ever imagine of . In six months , I visited almost about 250 retail jewelry stores . We did not have to wait until the end of this test run to see the results . My visits had already started diverting some of the business we lost . I was getting considerable number of projects while I was on the road . Surely visits were not the only measures taken . They were followed by organized follow up calls and most importantly actions on managing the workflow between the sales and production teams . Having said that , at the end of Q3 , we ran the reports to assess the impact of these visits . Figures with at least more than half these stores were up ! Insight Management resisted to form a sales team for a long while , believing that our wholesale business does not require customer visits . It was assumed that focusing on the bigger clients and growing the business with them was profitable enough while a decent customer service department could handle the everyday business . Mom - and - pop stores were heavily neglected . But these little stores are the pillars of the industry . They can be very fragile . A tiny impression of neglect can easily push them to cooperate with other vendors . Once they are out of the picture , and something goes wrong with the bigger clients , downsizing or even a shutdown is inevitable . Management was too late to take action . But thankfully our learning launch period yielded some great results and company started investing into its sales team . Now we have at least one person assigned for each territory and they are already on the road getting some great results . Approach Leaning Launch was definitely a successful tool . But we need to go deeper to understand the territorial buying behaviors so that we can gather ideas on how we can deliver solutions for different cultures . So , we might try the Mind Mapping tool next time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10600 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling is a great tool that I always use all the time . When I ’m in the college , many people desperate and demoralizing with study . They need an inspiration and motivation to continue their study . I spend a lot of time “ opening people up ” and finding way to inspire them to improve their skill . When I have a college task with 4 people , we share stories about our problem . Often they ’re lonely and are so happy to share stories of their problem with me , and they find meaning in sharing these experience as a designer , in a sense . With my problem about my skill , I share a stories of my desperate about my skill , I use the desperate to motivate my self , and sometimes we use stories to better understand their interest . I use this information to develop different strategies to find a way that we can upgrade our skill if we have a motivation .
Application
I have a story about using storytelling . In discussing about our skill with my friends , I was trying to explain how we get a motivation to always learning about new things . I was also explain how sometime we ca n’t get any idea to learns new things . There is my friend who lose his motivation , and he does n’t want to continue his study . I told him , and we can always have a new things to upgrade the skill . And he comes to cheer up again .
Insight & Approach
Well , that was an eye opener . He started to learn new skill , and has a new spirit . Clearly it was time for me to open up with my story . I told him how scary if we lose our skill . We ca n’t have our goals , and we never get to be a designer . That story was work really well . I ’m glad that he has a new spirit to upgrade his skill .
So I told this story to my other friends , and I think it had a big impact on my friends . This course made me see this as a toll in a new way . I ca n’t drawing an illustration , but in the end I can do it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling is a great tool that I always use all the time . When I ’m in the college , many people desperate and demoralizing with study . They need an inspiration and motivation to continue their study . I spend a lot of time “ opening people up ” and finding way to inspire them to improve their skill . When I have a college task with 4 people , we share stories about our problem . Often they ’re lonely and are so happy to share stories of their problem with me , and they find meaning in sharing these experience as a designer , in a sense . With my problem about my skill , I share a stories of my desperate about my skill , I use the desperate to motivate my self , and sometimes we use stories to better understand their interest . I use this information to develop different strategies to find a way that we can upgrade our skill if we have a motivation .
Application
I have a story about using storytelling . In discussing about our skill with my friends , I was trying to explain how we get a motivation to always learning about new things . I was also explain how sometime we ca n’t get any idea to learns new things . There is my friend who lose his motivation , and he does n’t want to continue his study . I told him , and we can always have a new things to upgrade the skill . And he comes to cheer up again .
Insight & Approach
Well , that was an eye opener . He started to learn new skill , and has a new spirit . Clearly it was time for me to open up with my story . I told him how scary if we lose our skill . We ca n’t have our goals , and we never get to be a designer . That story was work really well . I ’m glad that he has a new spirit to upgrade his skill .
So I told this story to my other friends , and I think it had a big impact on my friends . This course made me see this as a toll in a new way . I ca n’t drawing an illustration , but in the end I can do it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17880 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | e boarding in their respective flight .
How do people travel ?
To design What 's Next , we first looked at how people travel to foreign countries for holidays . Then we analysed wait times at the airport . We decomposed passengers journey to determine which moment was the most pertinent for our concept . More than 1.1 billion tourists travelled in 2014 . That 's 5 % more than the previous year . Each day , around 80.000 flights take off and land accross the world . Those figures are gigantic . But , how do people travel ? How do they plan and organise their holidays in a foreign country ?
Travelling for pleasure implies planning and a bit of preparation ( discovery of a city or a country for instance ) . There is an infinite number of traveller profiles , ranging from the less prepared ( zero planning ) to the most methodic ( pre booked restaurants etc ) . Most passengers are between these two extremes and there are also exterior factors which may affect this amount of planning - travelling with children , for example .
From unprepared to overprepared holidays
Yet , we noticed that throughout passengers in all of the above categories it is frequent that the few hours following their arrival are not planned at all . After they drop their luggage off at the hotel or at their Airbnb appartment , there is often an undefined period before they can start their planned activities . Let 's look at an example :
o Pierre lands in Berlin at 11 am with two friends . They planned to visit the Altes
museum in the afternoon .
o They arrive at their hotel at 12.30am . They 've planned to visit the museum after
eating . Yet , they do n't know any cool place to eat and have n't check in any guide book
Obviously there are a myriad of situations like this where tourists need some help to find micro activities before starting their anticipated trip . Considering this , we started to look at how people wait at airports and if we can find a situation where we could help them anticipate the hours following their arrival .
We 've all been waiting
Everyone knows what it ’s like to be stuck in airport surrounded by people speaking a foreign language . We have all been , at some point , forced to hang around in an airport for an hour and more , and there are several reasons for this . When flying abroad , we are obliged to get to the airport in advance because of the security and custom controls , which can occupy broad and undefined periods of time . Some travellers are cautious and take extreme precautions to get on time . Having made it through this step , we can sometimes be met with unexpected delays or dreaded cancellations
Waiting vs. waiting
We started to analyse and distinguish the different kind of waiting times there are in an airport . Looking to spot the most suitable moment for a digital product .
We looked at each wait time to determine the context , the attitude of passenger , what they
might feel , and what they have to look after etc .
We distinguished several moments where passengers are forced to wait beginning on the way to the airport , if there is some traffic . It continues with the checking where passenger can end up queuing if boarding a popular flight . Then passengers have to line up at security checkpoints and if their are flying abroad they have to pass through customs . Finally passengers have to wait for the boarding to start , all of this can add up to a lot of hours standing in line .
We also noticed that in each waiting situation , we enter a certain emotional state . We focused our analysis on two particular emotions which seemed significant to us : stress and pleasure . Stressful and irritating situations are not compatible with the use of a public installation . It is only possible when people feel comfortable and do not experience extreme feelings . A state of excitement , above all when it is shared among a group , a family or between a couple can not be interrupted . Passengers would miss the chance to benefit from our service . We were looking for a moment where emotion are relatively flat or neutral , in order to engage most with passengers .
Stress and pleasure
We deconstructed and analysed each of these waiting periods to determine the level of stress or excitement . It helped us determine which moments were significant four the project .
STRESS
When arriving at an airport , passengers feel a lack of controls . They have to follow instructions and procedures that can even change at the last minute . It entices many passengers to react with a stress response .
PLEASURE / EXCITEMENT
Pleasing situations are quite rare in airports , but people travelling for holidays , might experience some pleasure , especially in groups ( friends , family ) . For instance , the take off is often an exciting moment .
We decided upon a compatible situation for our digital product : before boarding ( and to some extent also when waiting to retreive luggage ) . So we looked into the details of how people wait in airport to see if we could help people better spend this time .
How do people wait before boarding ?
When passengers are done with check in and have been through controls and custom , they must wait to board . Here is when people generally tend to distract themeselves . When we asked friends and family , what they do when they wait for a flight , we observed a striking pattern in their responses . Most of the time , passengers follow a kind of ritual . They start by browsing a shop , buying a newspaper / magazine , or some duty - free products . Then , eventually , depending on time , buy food . In general , passengers fill their time as follows :
Summurizing all into personas
We gathered and formalized our findings into personas . We built these to communicate our findings easily and to determine the functional scope of our product . We used some statistical documentation such as the National survey of airline passengers published each year since 2009 by the french government . We tried to define the environment and the context of travellers as much as possible . This included :
o the stress level they were experiencing ( high or low ) o their attitude ( whether it is positive or negative ) o the amount of time they had before boarding on their plane . o whether they were expecting some airport services or not , etc .
Our airport installation
The way people travel and our analysis of wait times in airports led us to imagine “ What ’s Next ” . We wanted a product that could suggest relevant accomodation / activities based on arrival time . It should be able to deliver useful information for all passengers , no matter their destination .
We worked on the scenography ( stage design ) and how the airport space can be used to serve our project . We wanted our installation to intergrate seamlessly into passengers ' flow towards boarding .
Suggest vs. search
For instance , Tripadvisor.com is mostly used as a search engine . Yet our goal was to provide suggestions and help passengers find quickly what to do when they arrive . We needed to know both the destination and the arrival time of passengers .
We imagined a scan system that would read these information on the boarding pass ( thanks to the scan code ) . This allows the user to interact with our product without the hassle of
manually inputing their travel details . We also offered a free world exploration to passengers who might simply be browsing .
Defining a suggestion system
Based on the arrival time of the passenger we wanted to suggest the most suitable activities . For instance , a family landing at Berlin around 11 am , might be looking for a restaurant . In constrast , a group of friends landing at 9 pm might be looking for bars to have fun . The rules we defined would have evolved and learned from passengers and from data it gathers .
Saving suggestions
One tricky part was to think of a system allowing users to take away suggestions . Obviously people flying aboard , or in a foreign country do n’t have a mobile connection and internet access . For those passengers , we imagined a ticket printing system that would list the saved items . We also thought of an sms functionnality that could text you the place you 've bookmarked , as well as a bluetooth sync system for users that have the mobile app .
Reminding passengers to board on gate
At last , we also thought it would be nice feature that would alert the userto board ahead of time and to quickly print its list of saved items . This would prevent users from missing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: e boarding in their respective flight .
How do people travel ?
To design What 's Next , we first looked at how people travel to foreign countries for holidays . Then we analysed wait times at the airport . We decomposed passengers journey to determine which moment was the most pertinent for our concept . More than 1.1 billion tourists travelled in 2014 . That 's 5 % more than the previous year . Each day , around 80.000 flights take off and land accross the world . Those figures are gigantic . But , how do people travel ? How do they plan and organise their holidays in a foreign country ?
Travelling for pleasure implies planning and a bit of preparation ( discovery of a city or a country for instance ) . There is an infinite number of traveller profiles , ranging from the less prepared ( zero planning ) to the most methodic ( pre booked restaurants etc ) . Most passengers are between these two extremes and there are also exterior factors which may affect this amount of planning - travelling with children , for example .
From unprepared to overprepared holidays
Yet , we noticed that throughout passengers in all of the above categories it is frequent that the few hours following their arrival are not planned at all . After they drop their luggage off at the hotel or at their Airbnb appartment , there is often an undefined period before they can start their planned activities . Let 's look at an example :
o Pierre lands in Berlin at 11 am with two friends . They planned to visit the Altes
museum in the afternoon .
o They arrive at their hotel at 12.30am . They 've planned to visit the museum after
eating . Yet , they do n't know any cool place to eat and have n't check in any guide book
Obviously there are a myriad of situations like this where tourists need some help to find micro activities before starting their anticipated trip . Considering this , we started to look at how people wait at airports and if we can find a situation where we could help them anticipate the hours following their arrival .
We 've all been waiting
Everyone knows what it ’s like to be stuck in airport surrounded by people speaking a foreign language . We have all been , at some point , forced to hang around in an airport for an hour and more , and there are several reasons for this . When flying abroad , we are obliged to get to the airport in advance because of the security and custom controls , which can occupy broad and undefined periods of time . Some travellers are cautious and take extreme precautions to get on time . Having made it through this step , we can sometimes be met with unexpected delays or dreaded cancellations
Waiting vs. waiting
We started to analyse and distinguish the different kind of waiting times there are in an airport . Looking to spot the most suitable moment for a digital product .
We looked at each wait time to determine the context , the attitude of passenger , what they
might feel , and what they have to look after etc .
We distinguished several moments where passengers are forced to wait beginning on the way to the airport , if there is some traffic . It continues with the checking where passenger can end up queuing if boarding a popular flight . Then passengers have to line up at security checkpoints and if their are flying abroad they have to pass through customs . Finally passengers have to wait for the boarding to start , all of this can add up to a lot of hours standing in line .
We also noticed that in each waiting situation , we enter a certain emotional state . We focused our analysis on two particular emotions which seemed significant to us : stress and pleasure . Stressful and irritating situations are not compatible with the use of a public installation . It is only possible when people feel comfortable and do not experience extreme feelings . A state of excitement , above all when it is shared among a group , a family or between a couple can not be interrupted . Passengers would miss the chance to benefit from our service . We were looking for a moment where emotion are relatively flat or neutral , in order to engage most with passengers .
Stress and pleasure
We deconstructed and analysed each of these waiting periods to determine the level of stress or excitement . It helped us determine which moments were significant four the project .
STRESS
When arriving at an airport , passengers feel a lack of controls . They have to follow instructions and procedures that can even change at the last minute . It entices many passengers to react with a stress response .
PLEASURE / EXCITEMENT
Pleasing situations are quite rare in airports , but people travelling for holidays , might experience some pleasure , especially in groups ( friends , family ) . For instance , the take off is often an exciting moment .
We decided upon a compatible situation for our digital product : before boarding ( and to some extent also when waiting to retreive luggage ) . So we looked into the details of how people wait in airport to see if we could help people better spend this time .
How do people wait before boarding ?
When passengers are done with check in and have been through controls and custom , they must wait to board . Here is when people generally tend to distract themeselves . When we asked friends and family , what they do when they wait for a flight , we observed a striking pattern in their responses . Most of the time , passengers follow a kind of ritual . They start by browsing a shop , buying a newspaper / magazine , or some duty - free products . Then , eventually , depending on time , buy food . In general , passengers fill their time as follows :
Summurizing all into personas
We gathered and formalized our findings into personas . We built these to communicate our findings easily and to determine the functional scope of our product . We used some statistical documentation such as the National survey of airline passengers published each year since 2009 by the french government . We tried to define the environment and the context of travellers as much as possible . This included :
o the stress level they were experiencing ( high or low ) o their attitude ( whether it is positive or negative ) o the amount of time they had before boarding on their plane . o whether they were expecting some airport services or not , etc .
Our airport installation
The way people travel and our analysis of wait times in airports led us to imagine “ What ’s Next ” . We wanted a product that could suggest relevant accomodation / activities based on arrival time . It should be able to deliver useful information for all passengers , no matter their destination .
We worked on the scenography ( stage design ) and how the airport space can be used to serve our project . We wanted our installation to intergrate seamlessly into passengers ' flow towards boarding .
Suggest vs. search
For instance , Tripadvisor.com is mostly used as a search engine . Yet our goal was to provide suggestions and help passengers find quickly what to do when they arrive . We needed to know both the destination and the arrival time of passengers .
We imagined a scan system that would read these information on the boarding pass ( thanks to the scan code ) . This allows the user to interact with our product without the hassle of
manually inputing their travel details . We also offered a free world exploration to passengers who might simply be browsing .
Defining a suggestion system
Based on the arrival time of the passenger we wanted to suggest the most suitable activities . For instance , a family landing at Berlin around 11 am , might be looking for a restaurant . In constrast , a group of friends landing at 9 pm might be looking for bars to have fun . The rules we defined would have evolved and learned from passengers and from data it gathers .
Saving suggestions
One tricky part was to think of a system allowing users to take away suggestions . Obviously people flying aboard , or in a foreign country do n’t have a mobile connection and internet access . For those passengers , we imagined a ticket printing system that would list the saved items . We also thought of an sms functionnality that could text you the place you 've bookmarked , as well as a bluetooth sync system for users that have the mobile app .
Reminding passengers to board on gate
At last , we also thought it would be nice feature that would alert the userto board ahead of time and to quickly print its list of saved items . This would prevent users from missing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21711 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story telling tool
Challenge
Working for a techno management fest which is at a national level embarks some great problems . The case in here is working as the CSR team head with underlying responsibility of getting an innovative idea of a product plus event that would be the basis of mutual benefits . Getting to know the root cause or getting to the most sensitive problem of the population concerning the project was the trickiest part . Further problems of the team getting to agree on a same problem statement that should be focused upon because of different people being from different backgrounds .There was a lot of brain storming evolved to get to the objective that it left the team exhausted and ready to settle for something not really good or convincing .
Selection and application
After a long survey and compilation of data it was finally decided that we are targeting menstrual health as the student community was most hindered by it . Story telling method was chosen for the innovation because it makes the reach out easier , and not just easier , it makes it deeper . The consumer attachment to the product and the brand increases and ensures their trust . As considering story association it became easier to convince the team as they started feeling . The circulation of a mutual feeling towards a cause made the tough track easier as each member could put in hard work and attached sentiments to the product . It created a cause and had an impact on people to think . The reusable pad technology could hit all the sections of society , all genders and all ages . The survey video of the women who helped us to get to our problem statement was hence the best story teller , various women of different age and walks of life shared their pains , problems and dissatisfactions . We prepared a set of questions that were asked to these women like-
1 ) What is the problem that you face during every menstrual cycle ?
2 ) How does it affect you monetarily ?
3 ) Do you think pads can be a major cause of pollution ?
4 ) Is affordability a criterion ?
We then got stories of their menstrual struggles and how some women had seen this problem affecting things in their lives . This also gave the consumers an insight of the idea behind the product . The product got its emotional value with the stories of women . The video was viral as an Igtv and local train advertisement t.v . It got a good turnout of people for the talk event on women ’s day in the college premises .
Insight and approach
By then I was unaware of the term design innovation but I definitely understood the importance of the questions “ what is ” and “ what if ” . For a small scale achievement the insights were pretty clear .
To find a problem it is important to track it down in daily life . It is easier to work for or work with something that has emotions like
empathy attached to it .
Perfect product design can only be found after extensive brain storming
and iterations .
It is important to believe and see the problem more than understanding
it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story telling tool
Challenge
Working for a techno management fest which is at a national level embarks some great problems . The case in here is working as the CSR team head with underlying responsibility of getting an innovative idea of a product plus event that would be the basis of mutual benefits . Getting to know the root cause or getting to the most sensitive problem of the population concerning the project was the trickiest part . Further problems of the team getting to agree on a same problem statement that should be focused upon because of different people being from different backgrounds .There was a lot of brain storming evolved to get to the objective that it left the team exhausted and ready to settle for something not really good or convincing .
Selection and application
After a long survey and compilation of data it was finally decided that we are targeting menstrual health as the student community was most hindered by it . Story telling method was chosen for the innovation because it makes the reach out easier , and not just easier , it makes it deeper . The consumer attachment to the product and the brand increases and ensures their trust . As considering story association it became easier to convince the team as they started feeling . The circulation of a mutual feeling towards a cause made the tough track easier as each member could put in hard work and attached sentiments to the product . It created a cause and had an impact on people to think . The reusable pad technology could hit all the sections of society , all genders and all ages . The survey video of the women who helped us to get to our problem statement was hence the best story teller , various women of different age and walks of life shared their pains , problems and dissatisfactions . We prepared a set of questions that were asked to these women like-
1 ) What is the problem that you face during every menstrual cycle ?
2 ) How does it affect you monetarily ?
3 ) Do you think pads can be a major cause of pollution ?
4 ) Is affordability a criterion ?
We then got stories of their menstrual struggles and how some women had seen this problem affecting things in their lives . This also gave the consumers an insight of the idea behind the product . The product got its emotional value with the stories of women . The video was viral as an Igtv and local train advertisement t.v . It got a good turnout of people for the talk event on women ’s day in the college premises .
Insight and approach
By then I was unaware of the term design innovation but I definitely understood the importance of the questions “ what is ” and “ what if ” . For a small scale achievement the insights were pretty clear .
To find a problem it is important to track it down in daily life . It is easier to work for or work with something that has emotions like
empathy attached to it .
Perfect product design can only be found after extensive brain storming
and iterations .
It is important to believe and see the problem more than understanding
it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15840 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 4 Ways to Get Started with Design Thinking
1 . Gather Insights by Practicing Empathy , Observation , and Interviewing
Getting to know your customers is the first step toward creating products and services they want and
need . Do n’t assume you know what someone thinks or feels . Gathering information about your target
consumer is a critical piece of the design thinking approach . Build your interview skills with these tips .
2 . Build Prototypes to Learn About Unmet Needs
You do n’t need lots of time or resources to prototype . Begin with pen and paper or other accessible
resources , like a slide deck , to mock up ideas and get feedback that will help you better understand
the needs of your customers before investing in production .
3 . Turn Problems into Questions
When presented with a problem , resist the urge to find a solution right away . Shift your mindset to
instead ask a question that might get you closer to the root of the challenge or support an incremental
improvement .
4 . Use Research to Understand the Past , Present , and Future
Generally , the type of research you can do falls into three buckets , generative research , evaluative
research , and validating research . Generative research helps identify new opportunities and explores
needs . Evaluative research gathers feedback on experiments and helps you iterate forward . These
two types of research are focused on the future and new ideas , while traditional market research ,
known as validating research is intended to understand what is currently happening . Balance your
research approach to focus on what ’s happening now and what could be in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 4 Ways to Get Started with Design Thinking
1 . Gather Insights by Practicing Empathy , Observation , and Interviewing
Getting to know your customers is the first step toward creating products and services they want and
need . Do n’t assume you know what someone thinks or feels . Gathering information about your target
consumer is a critical piece of the design thinking approach . Build your interview skills with these tips .
2 . Build Prototypes to Learn About Unmet Needs
You do n’t need lots of time or resources to prototype . Begin with pen and paper or other accessible
resources , like a slide deck , to mock up ideas and get feedback that will help you better understand
the needs of your customers before investing in production .
3 . Turn Problems into Questions
When presented with a problem , resist the urge to find a solution right away . Shift your mindset to
instead ask a question that might get you closer to the root of the challenge or support an incremental
improvement .
4 . Use Research to Understand the Past , Present , and Future
Generally , the type of research you can do falls into three buckets , generative research , evaluative
research , and validating research . Generative research helps identify new opportunities and explores
needs . Evaluative research gathers feedback on experiments and helps you iterate forward . These
two types of research are focused on the future and new ideas , while traditional market research ,
known as validating research is intended to understand what is currently happening . Balance your
research approach to focus on what ’s happening now and what could be in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11894 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
While working as the HR Business Partner for Enterprise vertical of a leading technology firm , I was tasked with designing the Leadership Development program , aimed towards providing a succession pipeline for the Regional Sales head roles in the Enterprise vertical .
Only a few developmental interventions were being driven for the identified talent pool . These interventions were not holistic in nature , and were not consistent when observed across different regions . Hence , the grooming of talent to build a robust talent pipeline emerge as a major concern .
Selection :
I tool that I used to design the Program was the Mind - map . The rationale was as under :
The target role/ outcome of the program was pre - defined , i.e. – Developing robust talent pipeline for the
Regional Sales head roles . This provided us with detailed insights of what was expected from the participants , i.e. :
o Skills to be developed o Competencies to be demonstrated o Experiences to be gained , etc .
Secondly , we had collected large amount of data regarding the available talent pool :
o Individual profiles which have shown success in these roles in the past o Characteristics of the future talent pool available within the organization o Assessment of these individuals on these skills , and the observed gaps vis - à - vis the target role
With the large amount of information available at disposal , coupled with clarity regarding the expected results , Mind - map became an obvious choice .
Application :
As shared earlier , the target role – Regional Sales Head – had a predefined set of skills , competencies and experiences that one needs to develop/ demonstrate/ gain in order to success in the role .
This role formed the center/ core of our mind - map , with the skills , competencies and experiences forming the branches . These were further split into the components of the respective skills , competencies and experiences .
Let us take example of the competency – Account Management . In our context , this competency encompasses the ability to independently manage/ lead discussions with CXOs in a given account , and act as a consultant to them while doing your sales pitch . Thereby , the 2 sub - components became Stakeholder Management and Consultative selling . These formed the sub - branches of the Account Management competency .
In this way , my mind map had 11 branches – 4 competencies , 4 skills and 3 experiences , which further split into around 30 sub - branches ( or parameters that defined them at the granular level ) .
As the next step , I looked at the assessment details that we had received while assessing the top 15 individuals being considered for this program . These were broadly their strengths and development areas , as identified during a development center . I tried clubbing them under either of these 30 parameters . I was able to map close to 90 %
of the strengths / development areas of the individuals under the identified parameters in the mind - map . The remaining 10 % were mostly on the softer personality traits , which would have to be covered outside the purview of this leadership program .
Once this was done , my mind - map was complete , and ready to be used to derive the next steps .
Insight :
The mind - map prepared in the previous section helped me analyze and backtrack the common strength areas and development areas for majority of the participants . This laid down the foundation/ bedrock for the program , as these common points were to be my anchors to keep the program in check , i.e. :
I was able to easily prioritize the areas to be worked upon and those to be leveraged for their peer - learning ; The mind - map also helped me identify the areas that were pivotal to success of each of these individuals , and
would have to be leveraged for their self - learning .
The biggest learning was that the program can not be one - size - fits all . It has to serve to the individual ’s personal developmental needs , while also catering to the larger group ’s development needs .
While compiling these insights , as I went through the entire mind - map , I was able to identify the elements that would form the part of their learning journey over the duration of the program . Each sub - branch and the corresponding branch provided a link towards how to build the competence/ skill/ experience for the group , and also for the individual .
This helped me in designing a holistic intervention that encompassed the journey of an individual from the role of a manager to that of a leader .
Approach :
The mind map has shown me how to think openly , and be methodical at the same time . It helped me save a lot of time , resources and energy , and helped deliver the program within the provided time window . The program was resounding success , with 75 % success rate .
Currently I ’m studying the journeys of different leaders in my organizations – how they have been through different forms of development interventions in the different stages of their careers , and how those interventions led them to where they are today .
Their stories are inspiring and intriguing , with each leader having a significantly different journey than the other . But the key messages in majority of these journeys are same – Believe in yourself , take the punt and stay committed to your goal . These stories not only inspire , but also motivate me to do more . I believe the same can be useful for everyone .
Hence , next time I will be adding storytelling to my plan along with Mind - mapping , as these two , if clubbed properly , will form the key to more such successful programs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
While working as the HR Business Partner for Enterprise vertical of a leading technology firm , I was tasked with designing the Leadership Development program , aimed towards providing a succession pipeline for the Regional Sales head roles in the Enterprise vertical .
Only a few developmental interventions were being driven for the identified talent pool . These interventions were not holistic in nature , and were not consistent when observed across different regions . Hence , the grooming of talent to build a robust talent pipeline emerge as a major concern .
Selection :
I tool that I used to design the Program was the Mind - map . The rationale was as under :
The target role/ outcome of the program was pre - defined , i.e. – Developing robust talent pipeline for the
Regional Sales head roles . This provided us with detailed insights of what was expected from the participants , i.e. :
o Skills to be developed o Competencies to be demonstrated o Experiences to be gained , etc .
Secondly , we had collected large amount of data regarding the available talent pool :
o Individual profiles which have shown success in these roles in the past o Characteristics of the future talent pool available within the organization o Assessment of these individuals on these skills , and the observed gaps vis - à - vis the target role
With the large amount of information available at disposal , coupled with clarity regarding the expected results , Mind - map became an obvious choice .
Application :
As shared earlier , the target role – Regional Sales Head – had a predefined set of skills , competencies and experiences that one needs to develop/ demonstrate/ gain in order to success in the role .
This role formed the center/ core of our mind - map , with the skills , competencies and experiences forming the branches . These were further split into the components of the respective skills , competencies and experiences .
Let us take example of the competency – Account Management . In our context , this competency encompasses the ability to independently manage/ lead discussions with CXOs in a given account , and act as a consultant to them while doing your sales pitch . Thereby , the 2 sub - components became Stakeholder Management and Consultative selling . These formed the sub - branches of the Account Management competency .
In this way , my mind map had 11 branches – 4 competencies , 4 skills and 3 experiences , which further split into around 30 sub - branches ( or parameters that defined them at the granular level ) .
As the next step , I looked at the assessment details that we had received while assessing the top 15 individuals being considered for this program . These were broadly their strengths and development areas , as identified during a development center . I tried clubbing them under either of these 30 parameters . I was able to map close to 90 %
of the strengths / development areas of the individuals under the identified parameters in the mind - map . The remaining 10 % were mostly on the softer personality traits , which would have to be covered outside the purview of this leadership program .
Once this was done , my mind - map was complete , and ready to be used to derive the next steps .
Insight :
The mind - map prepared in the previous section helped me analyze and backtrack the common strength areas and development areas for majority of the participants . This laid down the foundation/ bedrock for the program , as these common points were to be my anchors to keep the program in check , i.e. :
I was able to easily prioritize the areas to be worked upon and those to be leveraged for their peer - learning ; The mind - map also helped me identify the areas that were pivotal to success of each of these individuals , and
would have to be leveraged for their self - learning .
The biggest learning was that the program can not be one - size - fits all . It has to serve to the individual ’s personal developmental needs , while also catering to the larger group ’s development needs .
While compiling these insights , as I went through the entire mind - map , I was able to identify the elements that would form the part of their learning journey over the duration of the program . Each sub - branch and the corresponding branch provided a link towards how to build the competence/ skill/ experience for the group , and also for the individual .
This helped me in designing a holistic intervention that encompassed the journey of an individual from the role of a manager to that of a leader .
Approach :
The mind map has shown me how to think openly , and be methodical at the same time . It helped me save a lot of time , resources and energy , and helped deliver the program within the provided time window . The program was resounding success , with 75 % success rate .
Currently I ’m studying the journeys of different leaders in my organizations – how they have been through different forms of development interventions in the different stages of their careers , and how those interventions led them to where they are today .
Their stories are inspiring and intriguing , with each leader having a significantly different journey than the other . But the key messages in majority of these journeys are same – Believe in yourself , take the punt and stay committed to your goal . These stories not only inspire , but also motivate me to do more . I believe the same can be useful for everyone .
Hence , next time I will be adding storytelling to my plan along with Mind - mapping , as these two , if clubbed properly , will form the key to more such successful programs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12165 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am working in a Multi - national IT company as a Sales Manager dealing with various kinds of organizations ( or customers ) in diverse industries . I came across this Manufacturing company who is looking to address an IT issue affecting the business : ERP System Performance . While this is a normal or typical challenge in organizations having old or what we call “ for refresh ” systems , I dug deeper into customer ’s IT department and uncovered a few more issues they have not realized they have . The primary challenge is ERP System performance , and so we started the conversation on how we address the similar challenge among our other customers .
Selection
In my work , I always choose the path of “ Solution Selling ” . As I see this as the most effective way to gain trust of customers , and ultimately address all issues , whether current or near future which in turn translates to business revenue . In Solution Selling approach , one of the most commonly used tool ( which I use always ) is Visualization , or Visual Thinking , or sometimes simply called Whiteboarding session . Visualization is a tool where each areas of a problem within an organization is laid out , and encourages all stakeholders to contribute to the visuals to form a more meaningful , information - rich display to easily identify solutions . It also shows different views of each stakeholders , and how each can easily understand a common way in addressing the challenge . I selected this tool easily because I noticed the stakeholders in this Manufacturing company is more active and participative in powerpoint slides ( when I went there the first time to do an overview pitch , prior to knowing their issues ) . I started getting to know whiteboarding a few years ago via an article / video from Tom Fanelli which is until now I still use his tips in all of my whiteboarding activities with customers .
Link : http://www.tomfanelli.com/how-to-whiteboard-5-simple-whiteboard-techniques/
Application
So after I learned about their ERP System Performance issues , I went back to them and invited the IT team including the CIO , to do what I call “ Mind Sharing ” . I use this term to invite them for an hour or two of sharing best practices of similar IT pain points . But before any sharing happens , I pull up a whiteboard and start outlining and digging deep on the organization ’s operations starting from IT , the known challenge ( which is system performance issue ) and went on to get to know their 3 - year business plan and what are the things they are planning to do to help on the 3 - year plan initiative of the management . I started lining up on the left side , the challenges they know now , and on the right side of the board are the identified plans of the organization . Then I started connecting the challenges to the plans and how they hinder those plans , and listed in the top , their identified initiatives and how they can address or help on achieving any / all of the plans listed on the right . After that I started drawing options in the middle part of the board , in this case I am now “ sharing ” what was done by other companies with similar challenges or plans , and how it is fit in their own setup . This created an image summary of most of the necessary things they have in mind that they have not documented . This resulted in a much clearer view of the gaps and tasks at hand and where they are as of that moment in achieving the goals .
Insight
The challenges they faced historically maintaining their systems were key to come up with solution options . One that was stand out was , previously when the server went down unexpectedly and the ERP was not accessible , the vendor who supplied the system before spent 6 hours just to pin point the root cause and make the system back up and running . The cause of delay was that the software vendor and the hardware vendor were pointing at each other as to where the issue happened and therefore these two suppliers were saying that the other has to fix the issue and vice versa . During the visualization session , all agreed that there has to be a simplified approach to avoid this scenario and therefore concluded that one solution is to get both the software and the hardware from a single vendor / brand . This approach led to the company savings of about $ 60,000 USD annually migrating from the old virtualization software to the “ single vendor approach ” unified brand of software and hardware which includes virtualization software . It was pointed out during visualization session that since they only have a handful of IT personnel , plus the group has limited budget annually for IT initiatives , the approach to a “ single vendor system ” will greatly benefit not just IT but the business as a whole . This approach resulted to reduced deployment from 30 days to 3 days , and the company was able to allocate more funding to other initiatives such as Disaster Recovery deployment with the savings they got from this initiative .
Approach
While the visualization tool approach worked in this scenario , I think if we have also used Learning Launch tool together with Visualization , we could ’ve strengthen the justification to the project which may also result to faster order from customer . With visualization tool alone , we have spent 3 months before we got the customer buy in and the actual order ( we spent two additional weeks convincing the customer that the new solution proposed works ) and I feel that if we have done a Proof of Concept or an equivalent of Learning Launch , we could ’ve lessen the sales cycle to less than 2 months .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am working in a Multi - national IT company as a Sales Manager dealing with various kinds of organizations ( or customers ) in diverse industries . I came across this Manufacturing company who is looking to address an IT issue affecting the business : ERP System Performance . While this is a normal or typical challenge in organizations having old or what we call “ for refresh ” systems , I dug deeper into customer ’s IT department and uncovered a few more issues they have not realized they have . The primary challenge is ERP System performance , and so we started the conversation on how we address the similar challenge among our other customers .
Selection
In my work , I always choose the path of “ Solution Selling ” . As I see this as the most effective way to gain trust of customers , and ultimately address all issues , whether current or near future which in turn translates to business revenue . In Solution Selling approach , one of the most commonly used tool ( which I use always ) is Visualization , or Visual Thinking , or sometimes simply called Whiteboarding session . Visualization is a tool where each areas of a problem within an organization is laid out , and encourages all stakeholders to contribute to the visuals to form a more meaningful , information - rich display to easily identify solutions . It also shows different views of each stakeholders , and how each can easily understand a common way in addressing the challenge . I selected this tool easily because I noticed the stakeholders in this Manufacturing company is more active and participative in powerpoint slides ( when I went there the first time to do an overview pitch , prior to knowing their issues ) . I started getting to know whiteboarding a few years ago via an article / video from Tom Fanelli which is until now I still use his tips in all of my whiteboarding activities with customers .
Link : http://www.tomfanelli.com/how-to-whiteboard-5-simple-whiteboard-techniques/
Application
So after I learned about their ERP System Performance issues , I went back to them and invited the IT team including the CIO , to do what I call “ Mind Sharing ” . I use this term to invite them for an hour or two of sharing best practices of similar IT pain points . But before any sharing happens , I pull up a whiteboard and start outlining and digging deep on the organization ’s operations starting from IT , the known challenge ( which is system performance issue ) and went on to get to know their 3 - year business plan and what are the things they are planning to do to help on the 3 - year plan initiative of the management . I started lining up on the left side , the challenges they know now , and on the right side of the board are the identified plans of the organization . Then I started connecting the challenges to the plans and how they hinder those plans , and listed in the top , their identified initiatives and how they can address or help on achieving any / all of the plans listed on the right . After that I started drawing options in the middle part of the board , in this case I am now “ sharing ” what was done by other companies with similar challenges or plans , and how it is fit in their own setup . This created an image summary of most of the necessary things they have in mind that they have not documented . This resulted in a much clearer view of the gaps and tasks at hand and where they are as of that moment in achieving the goals .
Insight
The challenges they faced historically maintaining their systems were key to come up with solution options . One that was stand out was , previously when the server went down unexpectedly and the ERP was not accessible , the vendor who supplied the system before spent 6 hours just to pin point the root cause and make the system back up and running . The cause of delay was that the software vendor and the hardware vendor were pointing at each other as to where the issue happened and therefore these two suppliers were saying that the other has to fix the issue and vice versa . During the visualization session , all agreed that there has to be a simplified approach to avoid this scenario and therefore concluded that one solution is to get both the software and the hardware from a single vendor / brand . This approach led to the company savings of about $ 60,000 USD annually migrating from the old virtualization software to the “ single vendor approach ” unified brand of software and hardware which includes virtualization software . It was pointed out during visualization session that since they only have a handful of IT personnel , plus the group has limited budget annually for IT initiatives , the approach to a “ single vendor system ” will greatly benefit not just IT but the business as a whole . This approach resulted to reduced deployment from 30 days to 3 days , and the company was able to allocate more funding to other initiatives such as Disaster Recovery deployment with the savings they got from this initiative .
Approach
While the visualization tool approach worked in this scenario , I think if we have also used Learning Launch tool together with Visualization , we could ’ve strengthen the justification to the project which may also result to faster order from customer . With visualization tool alone , we have spent 3 months before we got the customer buy in and the actual order ( we spent two additional weeks convincing the customer that the new solution proposed works ) and I feel that if we have done a Proof of Concept or an equivalent of Learning Launch , we could ’ve lessen the sales cycle to less than 2 months .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14850 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
The tool that I used was Visualization to help identifying a quite important pattern in the
teaching area that is how a person learns and grasps concepts concerning the development of a new ability . I used this strategy with other teachers , so they were able to picture more precisely how the brain processed the information through the Focused and Diffuse mode of thinking .
Application
I created a Power Point presentation with as minimum details as possible , and started inquiring
them some questions to check their background knowledge about how is the process of learning . As the presentation progressed and started giving insights of the difference between the Focused and Diffuse mode , mentioning why each of them is extremely important , in acquiring an information , and why we should try to make our thinking mode go back and forth throughout these processes , mentioning examples of famous people who applied this strategy as , Picasso and Thomas Edison .
After having explained the concept , I drew two brains in the board with connections inside
them , asking the other teachers what each brain was representing , the Focused or the Diffuse mode of thinking , and why they thought so .
( Picture representing the modes of thinking ) .
When they ’d already given great arguments to support their ideas , I delivered a paper with
some questions , they were :
1 . Which of the modes allows more concentration ? Why ? 2 . Which of the modes allows more creativity ? Why ? 3 . Give three examples of Focused mode : 4 . Give three examples of Diffuse mode : 5 . Using a flashlight , compare them .
Furthermore , I invited them to find a partner and discuss these questions with him or her , thus
allowing a better formation of chunks ( memories created critically and connect with other chunks to develop a clear sight of the big picture ) .
Insight and Approach
What I ’ve seen from these presentation was that the teachers could better set their activities ,
since they were aware of what could be useful and what was a completely waste of time . When you sort of have a manual to your brain , using it in the most effective way becomes your pattern of thinking , thus learning or teaching an ability becomes way easier . I could also realize that the teachers felt more confident in instructing and giving feedback for their students , knowing in what aspects they should focus more thoroughly .
Forasmuch as , we are always learning different concepts , then I can say I would change few
details , giving more examples in learn how to learn , using more pictures to demonstrate this concept . In addition , I ’d do a survey about how many people have difficulties in grasping information , whether having or not , I would ask if they implement some strategies to their studies , or if they would like to do so , if they knew any .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
The tool that I used was Visualization to help identifying a quite important pattern in the
teaching area that is how a person learns and grasps concepts concerning the development of a new ability . I used this strategy with other teachers , so they were able to picture more precisely how the brain processed the information through the Focused and Diffuse mode of thinking .
Application
I created a Power Point presentation with as minimum details as possible , and started inquiring
them some questions to check their background knowledge about how is the process of learning . As the presentation progressed and started giving insights of the difference between the Focused and Diffuse mode , mentioning why each of them is extremely important , in acquiring an information , and why we should try to make our thinking mode go back and forth throughout these processes , mentioning examples of famous people who applied this strategy as , Picasso and Thomas Edison .
After having explained the concept , I drew two brains in the board with connections inside
them , asking the other teachers what each brain was representing , the Focused or the Diffuse mode of thinking , and why they thought so .
( Picture representing the modes of thinking ) .
When they ’d already given great arguments to support their ideas , I delivered a paper with
some questions , they were :
1 . Which of the modes allows more concentration ? Why ? 2 . Which of the modes allows more creativity ? Why ? 3 . Give three examples of Focused mode : 4 . Give three examples of Diffuse mode : 5 . Using a flashlight , compare them .
Furthermore , I invited them to find a partner and discuss these questions with him or her , thus
allowing a better formation of chunks ( memories created critically and connect with other chunks to develop a clear sight of the big picture ) .
Insight and Approach
What I ’ve seen from these presentation was that the teachers could better set their activities ,
since they were aware of what could be useful and what was a completely waste of time . When you sort of have a manual to your brain , using it in the most effective way becomes your pattern of thinking , thus learning or teaching an ability becomes way easier . I could also realize that the teachers felt more confident in instructing and giving feedback for their students , knowing in what aspects they should focus more thoroughly .
Forasmuch as , we are always learning different concepts , then I can say I would change few
details , giving more examples in learn how to learn , using more pictures to demonstrate this concept . In addition , I ’d do a survey about how many people have difficulties in grasping information , whether having or not , I would ask if they implement some strategies to their studies , or if they would like to do so , if they knew any .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20907 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Name : Nurul Mohamed Email : [email protected]
Design Thinking - Application of Storytelling
As quoted in the slides from Week 2 of the course , Slide 5 , Storytelling is :
“ Put the human beings and their experience front and center . Take the listener along on their
journey . ”
That being said , I wish to apply it to a project we ’re working on in Manufacturing Engineering to improve the use of Hanger 75 and make it a valuable space . It ’s current use is n’t clearly defined , but is predominantly storage for equipment needed for various projects across site . There are multiple stakeholders involved who own certain areas of it , so the challenge is to bring these stakeholders together and help create a space that supports Manufacturing Engineering as a function .
The most recent brief on utilising the area is for it to incorporate the Industrial Strategy being implemented on site . Each department within Manufacturing Engineering as a whole have their own individual projects to focus on , but they all come back to key focuses for site such as digital and technology development .
In order to drive the team in the right direction , I wanted to use the Storytelling tool in order to effectively put our ideas across . We ‘ storytell ’ within a presentation taking the stakeholders round Hanger 75 location by location . As opposed to filling a presentation with numbers and facts , it ’s taking the stakeholders through the use of the Hanger in a more descriptive view . In a way it also brings in visualisation as we ’re helping the stakeholder picture Hanger 75 being used in a particular way . One example idea we ’ve come up with is reconfigurable spaces that are adaptable to what is required , so we apply their use to projects currently being run on site . We provide a scenario to talk about . It helps picture teams working together and other important aspects to the stakeholders .
From using the storytelling method , it took us back to focusing on the end user to help generate out ideas . Our whole concept became more rounded as we think of the user interacting with Hanger 75 from start to finish . We started by thinking what would the user want to see when they first walked in , how would they interact on the way round , then finishing with what would round - up the users interaction with the area ? The Storytelling tool helped generate our end presentation , so it helped focus our work to produce a well - polished presentation .
I think if I was to approach the same task again I ’d utilise Design Thinking tools from the start to help establish ideas more fully . The Design Thinking Concept was n’t introduced to the team until we were 4 months into the project , so I feel opportunities were missed to establish ideas further . So rather than use a tool differently , or use another tool , I would use the tools as a collective as they all complement each other .
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT: Nurul Mohamed
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Name : Nurul Mohamed Email : [email protected]
Design Thinking - Application of Storytelling
As quoted in the slides from Week 2 of the course , Slide 5 , Storytelling is :
“ Put the human beings and their experience front and center . Take the listener along on their
journey . ”
That being said , I wish to apply it to a project we ’re working on in Manufacturing Engineering to improve the use of Hanger 75 and make it a valuable space . It ’s current use is n’t clearly defined , but is predominantly storage for equipment needed for various projects across site . There are multiple stakeholders involved who own certain areas of it , so the challenge is to bring these stakeholders together and help create a space that supports Manufacturing Engineering as a function .
The most recent brief on utilising the area is for it to incorporate the Industrial Strategy being implemented on site . Each department within Manufacturing Engineering as a whole have their own individual projects to focus on , but they all come back to key focuses for site such as digital and technology development .
In order to drive the team in the right direction , I wanted to use the Storytelling tool in order to effectively put our ideas across . We ‘ storytell ’ within a presentation taking the stakeholders round Hanger 75 location by location . As opposed to filling a presentation with numbers and facts , it ’s taking the stakeholders through the use of the Hanger in a more descriptive view . In a way it also brings in visualisation as we ’re helping the stakeholder picture Hanger 75 being used in a particular way . One example idea we ’ve come up with is reconfigurable spaces that are adaptable to what is required , so we apply their use to projects currently being run on site . We provide a scenario to talk about . It helps picture teams working together and other important aspects to the stakeholders .
From using the storytelling method , it took us back to focusing on the end user to help generate out ideas . Our whole concept became more rounded as we think of the user interacting with Hanger 75 from start to finish . We started by thinking what would the user want to see when they first walked in , how would they interact on the way round , then finishing with what would round - up the users interaction with the area ? The Storytelling tool helped generate our end presentation , so it helped focus our work to produce a well - polished presentation .
I think if I was to approach the same task again I ’d utilise Design Thinking tools from the start to help establish ideas more fully . The Design Thinking Concept was n’t introduced to the team until we were 4 months into the project , so I feel opportunities were missed to establish ideas further . So rather than use a tool differently , or use another tool , I would use the tools as a collective as they all complement each other .
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Nurul Mohamed"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11859 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mohd Asim
1 . Challenge : Describe your challenge , including all relevant information .
In my role as Customer Experience manager , I consult and support new product launches in our organisation . My role is to be
the advocate for the customer and ensure solutions being delivered result in a positive experience for the customer . Recently I
was brought in to assess a seemingly simple project . It involved working with a partner and leveraging their state of the art
billing platform to provide a seamless and flexible wireless plan ( I work for a Telecommunications company ) . One of those
projects that was labelled a needle mover ! After a few meetings it became clear that there were a million concerns from
functions all over the organisation , from Customer Care to Finance to IT . Each person representing their own functional area
only knew one piece of the puzzle . Having worked in the organisation for over 10 years in a multitude of functions I felt that
there were a lot of employee and customer facing impacts that were being missed as most people on the project did not see
the interdependencies of their functions .
Everyone was focused on the “ What If ” phase of design , while I worried that the cross functional team needed to understand
and align on the current state- “ What Is . ” As mentioned in Week 2 , the story of George and Geoff , my repertoire within the
organisation was allowing me to sense the need for developing customer empathy to drive insights , uncover opportunities and
identify risks .
2 . Selection :
I had recently read about the Mind Mapping tool in “ Creative Confidence ” by Tom & David Kelley . I felt this would be a
great tool at this stage of the project since my goals was to bring about a common understanding of the customer needs ,
stakeholder views , identify patterns of opportunity and risk and overall drive insights towards how best to execute this
project . ( Week 2 : The Me - You - Health Story . )
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was
applied effectively or ineffectively ) .
Although I understood in principle what Mind Mapping was all about , and unconsciously used it many times in my personal
life while doodling and musing on tough problems , I had never used it at work . I decided to book a 3 hour meeting with all
the stakeholders . I made sure I booked a room with multiple white boards and brought with me an assortment of different
colored white board markers . After explaining to everyone the importance of looking at this project holistically , both from an
internal and external lens , I asked everyone to agree upon the goal of the project . This I wrote in the middle of the white
board with a rectangle around it . Afterwards I asked each stakeholder to introduce themselves and tell us what role they
performed within the context of this project , and what concerns they had .
As each person spoke I jotted down these items on the white board , connecting their roles as sub - nodes to the main goal , and
their concerns or ideas as sub - sub - nodes underneath their sub - nodes . Imagine a hub and spoke diagram growing outwards . In
between invariable other members of the group would think of an issue , opportunity or simply fact while they heard their
colleagues speak . I captured these in different colors and drew dotted lines between ideas to signify dependencies , putting
smiley faces next to wins and frowns ( ) next to areas which required more work . As the map expanded there were several
aha moments , especially as people saw positive and negative feedback loops , concerns , etc . All the stakeholders finished the
meeting with a much more grounded understanding of the net new work streams that were required to be scoped and assessed
if we were to meet the objectives of the project .
Since this was my first time , I was improvising as I went along , however everyone appreciated as the complexity of the
situation developed visually for all to see .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight
affected your thinking about the challenge and about design thinking more broadly ) .
As the map expanded there were several aha moments , especially as people saw positive and negative feedback loops ,
concerns , etc . All the stakeholders finished the meeting with a much more grounded understanding of the net new work
streams that were required to be scoped and assessed if we were to meet the objectives of the project . In a subsequent meeting
we reviewed these net new work streams , prioritized them by business impact and started testing / investigating these
scenarios . Half way through the exercise we realized that the cost to implement this project was under - estimated and would
be close to triple the amount originally presented . Ultimately the project was put on hold so the organisation could focus on
other priorities and saved everyone a lot of time , effort and money .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -
- and the reason(s ) why .
Some key learnings for me after my first mind mapping attempt
There will always be someone who can not join in person and will be over the phone – ensure the white board can be
shared via web cam to ensure everyone can participate
As more items were brought up , in hind - sight , there could have been better ways I could have captured this
information on the white board . For next time I will give some thought in advance to the types of information that
would be captured and plan ahead what that hierarchy would look like
In this meeting , I was the one facilitating and writing on the board . In the future I would like to co - create better with
the stakeholders by finding creative ways for them to participate more than just giving their opinion e.g. , pausing
mid - way and asking teams to go to the white board and put stick notes to provide more feedback , etc .
Practice , practice , practice !
| EMAIL:
ID_NUM:
NAME_STUDENT: Mohd Asim
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mohd Asim
1 . Challenge : Describe your challenge , including all relevant information .
In my role as Customer Experience manager , I consult and support new product launches in our organisation . My role is to be
the advocate for the customer and ensure solutions being delivered result in a positive experience for the customer . Recently I
was brought in to assess a seemingly simple project . It involved working with a partner and leveraging their state of the art
billing platform to provide a seamless and flexible wireless plan ( I work for a Telecommunications company ) . One of those
projects that was labelled a needle mover ! After a few meetings it became clear that there were a million concerns from
functions all over the organisation , from Customer Care to Finance to IT . Each person representing their own functional area
only knew one piece of the puzzle . Having worked in the organisation for over 10 years in a multitude of functions I felt that
there were a lot of employee and customer facing impacts that were being missed as most people on the project did not see
the interdependencies of their functions .
Everyone was focused on the “ What If ” phase of design , while I worried that the cross functional team needed to understand
and align on the current state- “ What Is . ” As mentioned in Week 2 , the story of George and Geoff , my repertoire within the
organisation was allowing me to sense the need for developing customer empathy to drive insights , uncover opportunities and
identify risks .
2 . Selection :
I had recently read about the Mind Mapping tool in “ Creative Confidence ” by Tom & David Kelley . I felt this would be a
great tool at this stage of the project since my goals was to bring about a common understanding of the customer needs ,
stakeholder views , identify patterns of opportunity and risk and overall drive insights towards how best to execute this
project . ( Week 2 : The Me - You - Health Story . )
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was
applied effectively or ineffectively ) .
Although I understood in principle what Mind Mapping was all about , and unconsciously used it many times in my personal
life while doodling and musing on tough problems , I had never used it at work . I decided to book a 3 hour meeting with all
the stakeholders . I made sure I booked a room with multiple white boards and brought with me an assortment of different
colored white board markers . After explaining to everyone the importance of looking at this project holistically , both from an
internal and external lens , I asked everyone to agree upon the goal of the project . This I wrote in the middle of the white
board with a rectangle around it . Afterwards I asked each stakeholder to introduce themselves and tell us what role they
performed within the context of this project , and what concerns they had .
As each person spoke I jotted down these items on the white board , connecting their roles as sub - nodes to the main goal , and
their concerns or ideas as sub - sub - nodes underneath their sub - nodes . Imagine a hub and spoke diagram growing outwards . In
between invariable other members of the group would think of an issue , opportunity or simply fact while they heard their
colleagues speak . I captured these in different colors and drew dotted lines between ideas to signify dependencies , putting
smiley faces next to wins and frowns ( ) next to areas which required more work . As the map expanded there were several
aha moments , especially as people saw positive and negative feedback loops , concerns , etc . All the stakeholders finished the
meeting with a much more grounded understanding of the net new work streams that were required to be scoped and assessed
if we were to meet the objectives of the project .
Since this was my first time , I was improvising as I went along , however everyone appreciated as the complexity of the
situation developed visually for all to see .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight
affected your thinking about the challenge and about design thinking more broadly ) .
As the map expanded there were several aha moments , especially as people saw positive and negative feedback loops ,
concerns , etc . All the stakeholders finished the meeting with a much more grounded understanding of the net new work
streams that were required to be scoped and assessed if we were to meet the objectives of the project . In a subsequent meeting
we reviewed these net new work streams , prioritized them by business impact and started testing / investigating these
scenarios . Half way through the exercise we realized that the cost to implement this project was under - estimated and would
be close to triple the amount originally presented . Ultimately the project was put on hold so the organisation could focus on
other priorities and saved everyone a lot of time , effort and money .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -
- and the reason(s ) why .
Some key learnings for me after my first mind mapping attempt
There will always be someone who can not join in person and will be over the phone – ensure the white board can be
shared via web cam to ensure everyone can participate
As more items were brought up , in hind - sight , there could have been better ways I could have captured this
information on the white board . For next time I will give some thought in advance to the types of information that
would be captured and plan ahead what that hierarchy would look like
In this meeting , I was the one facilitating and writing on the board . In the future I would like to co - create better with
the stakeholders by finding creative ways for them to participate more than just giving their opinion e.g. , pausing
mid - way and asking teams to go to the white board and put stick notes to provide more feedback , etc .
Practice , practice , practice !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohd Asim"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 616 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHOP : Company General Use
Example Reflection – Learning Launch
Challenge
I am a member of projects control department where we monitor the performance of the projects and other key performance indices . Currently , we gather the numbers and information from each and every engineer and reflect them in the system to print a monthly report that goes to the management which is not a reliable process to get the most updated data .
Selection
I started by conducting several benchmarking sessions with other departments to collect some ideas . Then , I conducted a brainstorming sessions with the team to generate and evaluate ideas . We agreed that creating an online dashboard that can be accessed by projects personnel to continuously update the figures will solve the problem .
Application
We started developing the database of all the required data and the ways reports can be automatically generated . Several meetings with the management were conducted to obtain their requirements and include the in the design . Access to each data was granted to the responsible personnel . Also , we developed a guideline to assist the user working on the database .
Insight
By launching the database , the management had access to project figures and data that are frequently updated with the ability to get several of on the spot reports which increased the level of reliability and communication .
CHOP : Company General Use
Approach
More communications needs to be conducted with the users of the tool to ease the way they access and work on the solution tool . This might reflect better performance and usability .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHOP : Company General Use
Example Reflection – Learning Launch
Challenge
I am a member of projects control department where we monitor the performance of the projects and other key performance indices . Currently , we gather the numbers and information from each and every engineer and reflect them in the system to print a monthly report that goes to the management which is not a reliable process to get the most updated data .
Selection
I started by conducting several benchmarking sessions with other departments to collect some ideas . Then , I conducted a brainstorming sessions with the team to generate and evaluate ideas . We agreed that creating an online dashboard that can be accessed by projects personnel to continuously update the figures will solve the problem .
Application
We started developing the database of all the required data and the ways reports can be automatically generated . Several meetings with the management were conducted to obtain their requirements and include the in the design . Access to each data was granted to the responsible personnel . Also , we developed a guideline to assist the user working on the database .
Insight
By launching the database , the management had access to project figures and data that are frequently updated with the ability to get several of on the spot reports which increased the level of reliability and communication .
CHOP : Company General Use
Approach
More communications needs to be conducted with the users of the tool to ease the way they access and work on the solution tool . This might reflect better performance and usability .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18988 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge
I am part of a new team within my organisation which is tasked with fostering innovation and bringing different thinking to the way we do business and interact with our clients . I lead a particular initiative that is focused on one of our key industry sectors . We have a long history in this sector and have a strong reputation for being solid service providers . Our challenge however is that we are not known for our innovation and clients are not choosing us to work alongside them as they navigate their way in this VUCA ( volatile , uncertain , complex and ambiguous ) world . As a result , our core business is being eroded .
The purpose of the initiative I lead is to completely reframe the way we interact with our clients in this chosen sector and position us as a thought leader so that we can evolve our business and remain relevant to our client base . The project scope includes the creation of a small , dedicated team of 5 - 6 people who will work on the development and implementation of a web - based insights and collaboration platform for our clients and selected staff to join and participate in . The platform will be industry - focused and curated to client needs and interests . It will also foster better collaboration across the community , fuelling more innovation . Future features of the platform may also include a knowledge and training portal , subject to client feedback .
In addition to engaging with clients on the scope of this project , substantial internal communications are also required with executive management , functional leads and various marketing / communications teams . The initial scope of work is for 6 months , including monthly check - ins with a steering committee and executive leaders .
Selection
Because the concept is so revolutionary for our business , people are having trouble grasping what we are talking about . Being able to visualise what we are creating to get a sense of the ‘ look and feel ’ is critical to getting buy - in both internally as well as with clients . So , I have selected visualisation as the tool to examine for this reflection .
Application
While the concept of a web - based insights and collaboration platform may be new to my organisation and target industry , it is not a new concept elsewhere . We have drawn on previous experience of my team members in creating similar on - line platforms and communities to help us create this prototype . We decided not to create our own bespoke tool due to time , cost and resourcing constraints . Instead , we reviewed a number of off - the - shelf products against the functionality that we were looking for and selected one for the purposes of the ‘ beta ’ development .
The product we selected is extremely cost - effective and works on a monthly subscription model , with a free access period for new users . It also has a number of different subscription packages that offer different levels of functionality . The functionality that we require is already in - built and it is a simple matter to configure the system and apply branding characteristics to it to give it the ‘ look and feel ’ that we want . We were able to set up the beta version ( as described below ) within one day .
During the free trial period , we created the prototype version for desktop and mobile access , generated and uploaded ‘ dummy ’ content , invited a small number of users into the community and encouraged some correspondence and activity to demonstrate how the tool can be used . We also asked all users to download the app - based version on to their phones so that they could familiarise
themselves with the mobile functionality . The ‘ beta ’ version we created was very similar to what we proposed for the full version and we were able to share it with key internal decision - makers as well as with early adopter clients to help illustrate the concepts that we were trying to explain .
Once the beta version was created , we wanted to commence a ‘ listening tour ’ with key clients who we had identified that we would like to have as early adopters . Key to success however , was to have compelling content uploaded to the site to ensure that people were captivated enough to want to come on the journey with us and to return to the site repeatedly . We engaged a dedicated content creator / copywriter to help us build out the site over the period of a few weeks to ensure that we had sufficient interesting content presented in a number of different formats ( articles , interviews , videos , podcasts etc ) .
Once that was completed , we conducted a series of one - on - one meetings with key client representatives over a period of about a month , showed them the tool , invited them into the beta version and encouraged them to download the app . We were then able to gain direct feedback and insights ( data ) from users about how they used the tool , which features they valued and what else they would like to be able to do / see . This information was critical in helping us refine the design of the full version .
During the listening tour , the free trial period elapsed and for a period of time , our beta version ’s features were diminished to a basic level ( the free trial included a number of premium features ) . There was a noticeable difference in the features ( value ) that we were able to demonstrate so we readily upgraded our subscription to ensure that we could give candidate users the full experience during this testing phase .
Insight & Approach
Through visualisation , we were able to help people understand our proposal and answer many , many questions that people had about the ‘ look and feel ’ of the site , how the site works , the ease with which it was able to be created and integrated with other tools , what sort of content it would have and so forth . We were able to allay many concerns and help people focus on the opportunity .
The first hurdles that had to be overcome were internal , to obtain funding and approval to develop the proposal in the first place . Prior to having developed the visualisation , conversations were stalling and getting caught up in details . Once we demonstrated the beta version , executive leaders were won over and quickly gave approval to continue with the project .
The client meetings we had were also enhanced significantly by having a prototype available to show . Because this project is so unexpected from my organisation , people needed to see it with their own eyes to understand what we were proposing and once they did , the excitement from clients was palpable . They were quickly able to get a sense of the value that we were trying to create for them and were able to give richer feedback to help us refine the concept .
One key observation / learning from this experience was the importance of having the beta version as close to the real version as possible in terms of functionality and content . First impressions do count and we were aware that , for some clients , we may only have one opportunity to create excitement . It was therefore critical that we maintain the full level of functionality throughout the trial and development period by taking out premium subscriptions .
It was also striking how visualisation was able to break through the internal impasses and allow people to quickly understand the vision and make decisions to proceed . This was critical to the project ’s progression .
This case study has clearly demonstrated to me the value of visualisation as a communication tool in the design thinking process . It is a tool that I will readily use again .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge
I am part of a new team within my organisation which is tasked with fostering innovation and bringing different thinking to the way we do business and interact with our clients . I lead a particular initiative that is focused on one of our key industry sectors . We have a long history in this sector and have a strong reputation for being solid service providers . Our challenge however is that we are not known for our innovation and clients are not choosing us to work alongside them as they navigate their way in this VUCA ( volatile , uncertain , complex and ambiguous ) world . As a result , our core business is being eroded .
The purpose of the initiative I lead is to completely reframe the way we interact with our clients in this chosen sector and position us as a thought leader so that we can evolve our business and remain relevant to our client base . The project scope includes the creation of a small , dedicated team of 5 - 6 people who will work on the development and implementation of a web - based insights and collaboration platform for our clients and selected staff to join and participate in . The platform will be industry - focused and curated to client needs and interests . It will also foster better collaboration across the community , fuelling more innovation . Future features of the platform may also include a knowledge and training portal , subject to client feedback .
In addition to engaging with clients on the scope of this project , substantial internal communications are also required with executive management , functional leads and various marketing / communications teams . The initial scope of work is for 6 months , including monthly check - ins with a steering committee and executive leaders .
Selection
Because the concept is so revolutionary for our business , people are having trouble grasping what we are talking about . Being able to visualise what we are creating to get a sense of the ‘ look and feel ’ is critical to getting buy - in both internally as well as with clients . So , I have selected visualisation as the tool to examine for this reflection .
Application
While the concept of a web - based insights and collaboration platform may be new to my organisation and target industry , it is not a new concept elsewhere . We have drawn on previous experience of my team members in creating similar on - line platforms and communities to help us create this prototype . We decided not to create our own bespoke tool due to time , cost and resourcing constraints . Instead , we reviewed a number of off - the - shelf products against the functionality that we were looking for and selected one for the purposes of the ‘ beta ’ development .
The product we selected is extremely cost - effective and works on a monthly subscription model , with a free access period for new users . It also has a number of different subscription packages that offer different levels of functionality . The functionality that we require is already in - built and it is a simple matter to configure the system and apply branding characteristics to it to give it the ‘ look and feel ’ that we want . We were able to set up the beta version ( as described below ) within one day .
During the free trial period , we created the prototype version for desktop and mobile access , generated and uploaded ‘ dummy ’ content , invited a small number of users into the community and encouraged some correspondence and activity to demonstrate how the tool can be used . We also asked all users to download the app - based version on to their phones so that they could familiarise
themselves with the mobile functionality . The ‘ beta ’ version we created was very similar to what we proposed for the full version and we were able to share it with key internal decision - makers as well as with early adopter clients to help illustrate the concepts that we were trying to explain .
Once the beta version was created , we wanted to commence a ‘ listening tour ’ with key clients who we had identified that we would like to have as early adopters . Key to success however , was to have compelling content uploaded to the site to ensure that people were captivated enough to want to come on the journey with us and to return to the site repeatedly . We engaged a dedicated content creator / copywriter to help us build out the site over the period of a few weeks to ensure that we had sufficient interesting content presented in a number of different formats ( articles , interviews , videos , podcasts etc ) .
Once that was completed , we conducted a series of one - on - one meetings with key client representatives over a period of about a month , showed them the tool , invited them into the beta version and encouraged them to download the app . We were then able to gain direct feedback and insights ( data ) from users about how they used the tool , which features they valued and what else they would like to be able to do / see . This information was critical in helping us refine the design of the full version .
During the listening tour , the free trial period elapsed and for a period of time , our beta version ’s features were diminished to a basic level ( the free trial included a number of premium features ) . There was a noticeable difference in the features ( value ) that we were able to demonstrate so we readily upgraded our subscription to ensure that we could give candidate users the full experience during this testing phase .
Insight & Approach
Through visualisation , we were able to help people understand our proposal and answer many , many questions that people had about the ‘ look and feel ’ of the site , how the site works , the ease with which it was able to be created and integrated with other tools , what sort of content it would have and so forth . We were able to allay many concerns and help people focus on the opportunity .
The first hurdles that had to be overcome were internal , to obtain funding and approval to develop the proposal in the first place . Prior to having developed the visualisation , conversations were stalling and getting caught up in details . Once we demonstrated the beta version , executive leaders were won over and quickly gave approval to continue with the project .
The client meetings we had were also enhanced significantly by having a prototype available to show . Because this project is so unexpected from my organisation , people needed to see it with their own eyes to understand what we were proposing and once they did , the excitement from clients was palpable . They were quickly able to get a sense of the value that we were trying to create for them and were able to give richer feedback to help us refine the concept .
One key observation / learning from this experience was the importance of having the beta version as close to the real version as possible in terms of functionality and content . First impressions do count and we were aware that , for some clients , we may only have one opportunity to create excitement . It was therefore critical that we maintain the full level of functionality throughout the trial and development period by taking out premium subscriptions .
It was also striking how visualisation was able to break through the internal impasses and allow people to quickly understand the vision and make decisions to proceed . This was critical to the project ’s progression .
This case study has clearly demonstrated to me the value of visualisation as a communication tool in the design thinking process . It is a tool that I will readily use again .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15945 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge-
Change is inevitable but growth is optional – John Maxell . I work for a Cruise Company , doing relatively well for the market I am in which is India . We have been nominated for various awards across the world especially in India where we have been able to penetrate into hinterlands and get sales for the company . In India we have been pioneers in cruising with offerings like Indian Food on board and free sailing for children below 18 years . Both these concepts are a huge hit with Indian customers . Having established itself as a prominent global player , our company has now taken up the challenge to deep penetrate India market by launching cruises sailing from Indian ports . And the strategy is to get more of the local population sailing on these cruises . This challenge meant that the India office has to start concentrating on selling cruising to Indians and convince them to sail in India ? This would definitely require loads of work and training and may be more staff . They are launching and moving ships to Indian ports by end of the year and we have to come up with a plan on how are we going to sell it ? Questions- Are we prepared ? Will Indians sail in India , as for most of them the idea of holiday is travelling abroad . How are we going to change mindsets , not selling was not an option ? Most of our livelihood ’s depends on this job .
Selection- :
Since we were given the task to figure out how are we going to get Indians to sail on various itineraries and dates that have been already decided by the head office . A task force was created and we started working on our collective ambition for getting Indians to sail in India ( get the extra bonus and sales , but also remember to delve on it cautiously ) . We started to make use of the Storytelling tool . To thrive in today ’s ever - changing business environment , companies need to learn how to remain flexible to meet their customers where they are . Companies that drive through continuous change are already having a competitive advantage .
Application –
We started by creating task force and calling it “ Sail in India ” . We got together 30 families and gave them a presentation of how we were the first ones ever to start cruising in Europe , first ones ever to introduce Spa on Sea and free sailing for children below 18 years . Asked them to share their happy moments with us on the ship and clicked pictures etc with them for social networking websites .
With this extension of India sailings , we continue to keep their interest in mind and give them to see India and they can do it any time as they wo n’t need Visas / passports for it ( which they claimed was a gruelling process ) . Also , can be planned as a weekend getaway as against months of planning required for a regular holiday . Post presentation we gave all them questionnaires and a USB drive with pictures of our ships and ports in India and tentative dates . Meanwhile started launching offers for families / singles / going to be married etc also included our extended families in great story telling exercise . The results of the questionnaire were astonishing to say the least . We realised that there was a large segment of population who did n’t even have a passport and always thought “ Cruising “ was meant for the rich . We had not even launched prices , but the fact they could “ sail ” in “ big ” ships in their own country and decide on a vacation whenever made our future clients very excited . There were some who did n’t like it , we kept them on a back burner for a later time . But stories around our ships and legacy and how we are going to support tourism in India , made us and other excited . In office people were excited that they had something else to sell and they could afford cruising with their families .
Insight and Approach – :
Then we tested with the same presentation on a larger sample size and we were happy to see that clients were coming up with ideas on when they wanted to sail and for some of them , they were very excited they could go on a holiday and for small occasions like birthdays and anniversaries go cruising . We gave all the people who helped us an initial offer on price to sail with us with some sight - seeing options thrown free . When the word got out , we were inundated with calls and emails .
So , starting from a shaky ground on how are we are going to convince people to sail in India . We created a compelling story line with 30 samples to begin with “ Sail in India ” campaign . Now 70 % of our sales are “ India Sailing ” and the volumes are huge . I think to approach with a small sample , present compelling stories about their travels with us and how we are as a company helped us with the volumes that we have today . We get bookings as early as six months and as late as 24 hours before .
I could also approach this by the Learning Launch tool , as we did n’t have any previous data on any company sailing in India . We could have used module 4 – where we could ask the task force what do I know / what I do not know . Collected quality and quantity data based on people who have sailed abroad especially to countries closer to India and started with as a sample base . The idea could have been tested with bunch of customers . To thrive in today ’s ever - changing business environment , companies need to learn how to remain flexible to meet their customers where they are . Companies that drive through continuous change are already having a competitive advantage
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge-
Change is inevitable but growth is optional – John Maxell . I work for a Cruise Company , doing relatively well for the market I am in which is India . We have been nominated for various awards across the world especially in India where we have been able to penetrate into hinterlands and get sales for the company . In India we have been pioneers in cruising with offerings like Indian Food on board and free sailing for children below 18 years . Both these concepts are a huge hit with Indian customers . Having established itself as a prominent global player , our company has now taken up the challenge to deep penetrate India market by launching cruises sailing from Indian ports . And the strategy is to get more of the local population sailing on these cruises . This challenge meant that the India office has to start concentrating on selling cruising to Indians and convince them to sail in India ? This would definitely require loads of work and training and may be more staff . They are launching and moving ships to Indian ports by end of the year and we have to come up with a plan on how are we going to sell it ? Questions- Are we prepared ? Will Indians sail in India , as for most of them the idea of holiday is travelling abroad . How are we going to change mindsets , not selling was not an option ? Most of our livelihood ’s depends on this job .
Selection- :
Since we were given the task to figure out how are we going to get Indians to sail on various itineraries and dates that have been already decided by the head office . A task force was created and we started working on our collective ambition for getting Indians to sail in India ( get the extra bonus and sales , but also remember to delve on it cautiously ) . We started to make use of the Storytelling tool . To thrive in today ’s ever - changing business environment , companies need to learn how to remain flexible to meet their customers where they are . Companies that drive through continuous change are already having a competitive advantage .
Application –
We started by creating task force and calling it “ Sail in India ” . We got together 30 families and gave them a presentation of how we were the first ones ever to start cruising in Europe , first ones ever to introduce Spa on Sea and free sailing for children below 18 years . Asked them to share their happy moments with us on the ship and clicked pictures etc with them for social networking websites .
With this extension of India sailings , we continue to keep their interest in mind and give them to see India and they can do it any time as they wo n’t need Visas / passports for it ( which they claimed was a gruelling process ) . Also , can be planned as a weekend getaway as against months of planning required for a regular holiday . Post presentation we gave all them questionnaires and a USB drive with pictures of our ships and ports in India and tentative dates . Meanwhile started launching offers for families / singles / going to be married etc also included our extended families in great story telling exercise . The results of the questionnaire were astonishing to say the least . We realised that there was a large segment of population who did n’t even have a passport and always thought “ Cruising “ was meant for the rich . We had not even launched prices , but the fact they could “ sail ” in “ big ” ships in their own country and decide on a vacation whenever made our future clients very excited . There were some who did n’t like it , we kept them on a back burner for a later time . But stories around our ships and legacy and how we are going to support tourism in India , made us and other excited . In office people were excited that they had something else to sell and they could afford cruising with their families .
Insight and Approach – :
Then we tested with the same presentation on a larger sample size and we were happy to see that clients were coming up with ideas on when they wanted to sail and for some of them , they were very excited they could go on a holiday and for small occasions like birthdays and anniversaries go cruising . We gave all the people who helped us an initial offer on price to sail with us with some sight - seeing options thrown free . When the word got out , we were inundated with calls and emails .
So , starting from a shaky ground on how are we are going to convince people to sail in India . We created a compelling story line with 30 samples to begin with “ Sail in India ” campaign . Now 70 % of our sales are “ India Sailing ” and the volumes are huge . I think to approach with a small sample , present compelling stories about their travels with us and how we are as a company helped us with the volumes that we have today . We get bookings as early as six months and as late as 24 hours before .
I could also approach this by the Learning Launch tool , as we did n’t have any previous data on any company sailing in India . We could have used module 4 – where we could ask the task force what do I know / what I do not know . Collected quality and quantity data based on people who have sailed abroad especially to countries closer to India and started with as a sample base . The idea could have been tested with bunch of customers . To thrive in today ’s ever - changing business environment , companies need to learn how to remain flexible to meet their customers where they are . Companies that drive through continuous change are already having a competitive advantage
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21524 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
For the challenge I am facing , the first tool I was thinking of using is ethnographic . Investing in fitness gyms meaning that having a greater vision then making people fit , to help them find a better sustainable lifestyle . I am part of a fitness gym and mainly faced challenge is having withdrawal in annual membership rate . Most sold membership were monthly and 3 months . The reason behind that customers get tedious from the available equipment . The gym is equipped with all body weight training and a studio . The company is thinking of expanding the business and having plans to develop and enrich the business . For that step see the light , the company members held a brainstorming meeting to address the struggles . The ideas rose to the surface is to diversify the training regimen and approach the customers .
Application
We personally approached customers and ask them ; how can we help to optimize your experience ? Also , posted a questionnaire on social media accounts for future customers . The questionaries resulted in two major bubble charts/ categories – age and gender based on ethnicity . The gym wants to attract all ages and ethnicity to all groups . The new expansion integrated customers ’ needs with equipping the gym with multi - sport needs like boxing , calisthenics , and mini bouldering wall . Three multipurpose rooms for all kind of classes . Hired diverse team of coaches and not focused only on strength , but also mobility , flexibility , and dancing . And most importantly , dedicated ladies only hours for women who desire to be more comfortable in their training and ladies only classes . One last sport was not covered due to lack of space and infrastructure , swimming . This issue was tackled by giving discount vouchers for 3 + months membership to a local swimming pool gym and 2 free weeks lessons for those who selected annual membership that could be redeemed in 3 months . Increasing flexibility within reason to freeze your membership was also applied and that was working well for customers who pulls shift . Lastly , there is bi - monthly gathering for customers to enrich the community . That covers what wows
Insight & Approach
Approaching customers and talking to them of how to get their experience has given multiple insights of how to grow the community as well as the business . The big vision for this company is to promote a healthy lifestyle while having fun . The base of the design workflow questions surfaced a lot of opportunities and insights . Having customers empathy has attract more diverse group of customers . The facility now has diverse types of training that accommodates multiple needs . The percentage of returning customers has increased to 10 % . Additionally , the membership sales have increased to more than 15 % for annual and 6 months memberships . And most importantly the community has nourished .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
For the challenge I am facing , the first tool I was thinking of using is ethnographic . Investing in fitness gyms meaning that having a greater vision then making people fit , to help them find a better sustainable lifestyle . I am part of a fitness gym and mainly faced challenge is having withdrawal in annual membership rate . Most sold membership were monthly and 3 months . The reason behind that customers get tedious from the available equipment . The gym is equipped with all body weight training and a studio . The company is thinking of expanding the business and having plans to develop and enrich the business . For that step see the light , the company members held a brainstorming meeting to address the struggles . The ideas rose to the surface is to diversify the training regimen and approach the customers .
Application
We personally approached customers and ask them ; how can we help to optimize your experience ? Also , posted a questionnaire on social media accounts for future customers . The questionaries resulted in two major bubble charts/ categories – age and gender based on ethnicity . The gym wants to attract all ages and ethnicity to all groups . The new expansion integrated customers ’ needs with equipping the gym with multi - sport needs like boxing , calisthenics , and mini bouldering wall . Three multipurpose rooms for all kind of classes . Hired diverse team of coaches and not focused only on strength , but also mobility , flexibility , and dancing . And most importantly , dedicated ladies only hours for women who desire to be more comfortable in their training and ladies only classes . One last sport was not covered due to lack of space and infrastructure , swimming . This issue was tackled by giving discount vouchers for 3 + months membership to a local swimming pool gym and 2 free weeks lessons for those who selected annual membership that could be redeemed in 3 months . Increasing flexibility within reason to freeze your membership was also applied and that was working well for customers who pulls shift . Lastly , there is bi - monthly gathering for customers to enrich the community . That covers what wows
Insight & Approach
Approaching customers and talking to them of how to get their experience has given multiple insights of how to grow the community as well as the business . The big vision for this company is to promote a healthy lifestyle while having fun . The base of the design workflow questions surfaced a lot of opportunities and insights . Having customers empathy has attract more diverse group of customers . The facility now has diverse types of training that accommodates multiple needs . The percentage of returning customers has increased to 10 % . Additionally , the membership sales have increased to more than 15 % for annual and 6 months memberships . And most importantly the community has nourished .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19761 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment – Learning Launch
By Komal Li
Challenge
I work in the planning department of a transit company . My team has been tasked with the challenge of dissecting and redesigning our current process of bus stop checks . Bus stop checks are done twice each day by different employee for the purpose of inspecting the physical stop for possible damage or updating the posted transit schedule . Currently , each driver drives a pre - determined route that is provided by the planning department . The driver is given the route printed out on paper from an excel document at the beginning of each shift . The driver then progresses through the route , inspecting each site , and writing down their evaluation on a pad of forms . After the driver completes the route , they submit the completed forms back to the planning department where the information is transferred to an electronic document .
While brainstorming this current process , the main issues and inefficiencies were identified as :
• Missing forms that either need to be searched for and located , or are never found • Potential data entering errors while transferring the information from paper to electronic • Transferring the data is time consuming
Selection
Throughout the brainstorming process , it was quickly identified that there were a couple steps in the current process that were outdated and could be modernized . Technology has become an easily obtainable and inexpensive tool that can be implemented in order to maximize efficiency and minimize room for error . Based off that assumption , it was clear that the learning launch tool would work best for our challenge as we try to introduce technology into the process .
Application
For our learning launch , we introduced two tablets to be picked up by the driver at the beginning of each shift . Once the driver signs into the tablet with the provided credentials , the tablet opens a link to a form similar to Google Forms . The form outlines the route for the driver to take . Under each stop address are the appropriate fillable fields to allow the driver to enter and save their notes directly on the route schedule before proceeding to the next stop . The driver can also now use the tablet to take images and upload the image with their comments . After the driver saves their comments , they are automatically uploaded to a spreadsheet on the company server that is monitored by the planning department .
Insight
Our learning launch resulted exactly how our team expected it to . The removal of paper forms instantly saved the driver the time spent on filling out the form and writing their comments . The driver only had positive feedback on no longer having to fill out each stop information on paper , as well as being able to select the majority of their responses from a pre - determined drop - down menu .
The automatic uploading of each form eliminated the risk for error for incomplete and missing forms . The time previously spent transferring the form information was also removed from the process , saving the company time and money . Going electronic is also more environmentally friendly .
As we continue to use our new process and gather driver feedback , we may need to update the online form . However now changes can be made easily and quickly by the planning department , instead of having to order new paper forms with each update .
Approach
We are confident the learning launch tool was the best tool to use for our challenge . It was clear to our team from the beginning that technology would improve all the issues and inefficiencies identified in our brainstorming phase . As stated previously , there may need to be some minor adjustments made as the rollout of the new process returns more user feedback . We also anticipate using the learning launch tool in the future as technology advances and more options become available .
| EMAIL:
ID_NUM:
NAME_STUDENT: Komal Li
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment – Learning Launch
By Komal Li
Challenge
I work in the planning department of a transit company . My team has been tasked with the challenge of dissecting and redesigning our current process of bus stop checks . Bus stop checks are done twice each day by different employee for the purpose of inspecting the physical stop for possible damage or updating the posted transit schedule . Currently , each driver drives a pre - determined route that is provided by the planning department . The driver is given the route printed out on paper from an excel document at the beginning of each shift . The driver then progresses through the route , inspecting each site , and writing down their evaluation on a pad of forms . After the driver completes the route , they submit the completed forms back to the planning department where the information is transferred to an electronic document .
While brainstorming this current process , the main issues and inefficiencies were identified as :
• Missing forms that either need to be searched for and located , or are never found • Potential data entering errors while transferring the information from paper to electronic • Transferring the data is time consuming
Selection
Throughout the brainstorming process , it was quickly identified that there were a couple steps in the current process that were outdated and could be modernized . Technology has become an easily obtainable and inexpensive tool that can be implemented in order to maximize efficiency and minimize room for error . Based off that assumption , it was clear that the learning launch tool would work best for our challenge as we try to introduce technology into the process .
Application
For our learning launch , we introduced two tablets to be picked up by the driver at the beginning of each shift . Once the driver signs into the tablet with the provided credentials , the tablet opens a link to a form similar to Google Forms . The form outlines the route for the driver to take . Under each stop address are the appropriate fillable fields to allow the driver to enter and save their notes directly on the route schedule before proceeding to the next stop . The driver can also now use the tablet to take images and upload the image with their comments . After the driver saves their comments , they are automatically uploaded to a spreadsheet on the company server that is monitored by the planning department .
Insight
Our learning launch resulted exactly how our team expected it to . The removal of paper forms instantly saved the driver the time spent on filling out the form and writing their comments . The driver only had positive feedback on no longer having to fill out each stop information on paper , as well as being able to select the majority of their responses from a pre - determined drop - down menu .
The automatic uploading of each form eliminated the risk for error for incomplete and missing forms . The time previously spent transferring the form information was also removed from the process , saving the company time and money . Going electronic is also more environmentally friendly .
As we continue to use our new process and gather driver feedback , we may need to update the online form . However now changes can be made easily and quickly by the planning department , instead of having to order new paper forms with each update .
Approach
We are confident the learning launch tool was the best tool to use for our challenge . It was clear to our team from the beginning that technology would improve all the issues and inefficiencies identified in our brainstorming phase . As stated previously , there may need to be some minor adjustments made as the rollout of the new process returns more user feedback . We also anticipate using the learning launch tool in the future as technology advances and more options become available .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Komal Li"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7795 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Storytelling is considered as an essential human activity for sharing experiences , explaining values , and deciding on solutions through realistic , authentic , verbal and visual accounts . My work as social worker compels me to use it all the time it helps explain the interconnections among people in situations and settings
I share stories of my life in order to help them visualize a state of independence , I use their feedback , which is the basis of the iterative process of prototyping that led to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow me to test new solutions before committing to a particular decision . Help people imagine by describing in order to touch them emotionally it ’s a way to bring change and inspire them to act , I open up to them and try to make them open up in the other hand .
Application
When you are going through a difficult time , you need someone to be by your side , that ’s what we are providing to our clients , by sharing true and lived events by myself or other ’s stories . I tried to underline the fact that addressing the needs of one individual can impact everyone around for the better . I told story about that one day when I met a girl in a laboratory who was having a mental breakdown because she just got the news that she ’s adopted , I stayed by her side took a cab with her to her place and get her safe home .
Insight & Approach My turn to open up , I made her think that she was n’t alone and how scary this is when I grew up in a orphanage knowing that either of my parents wanted me . I shared how difficult this was and how she could recover . And the we discover how these different and yet so similar stories tied up together . She realizes that it happens and had a conversation with her adoptive parents and knew all about it .
I told this story in the agency and it had a magical impact to people there , stories are always good .
This course made me realize that a good storyteller is a person that integrate the listener in the story to touch them , from now on I can prepare my stories in order to assist presenting my ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Storytelling is considered as an essential human activity for sharing experiences , explaining values , and deciding on solutions through realistic , authentic , verbal and visual accounts . My work as social worker compels me to use it all the time it helps explain the interconnections among people in situations and settings
I share stories of my life in order to help them visualize a state of independence , I use their feedback , which is the basis of the iterative process of prototyping that led to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow me to test new solutions before committing to a particular decision . Help people imagine by describing in order to touch them emotionally it ’s a way to bring change and inspire them to act , I open up to them and try to make them open up in the other hand .
Application
When you are going through a difficult time , you need someone to be by your side , that ’s what we are providing to our clients , by sharing true and lived events by myself or other ’s stories . I tried to underline the fact that addressing the needs of one individual can impact everyone around for the better . I told story about that one day when I met a girl in a laboratory who was having a mental breakdown because she just got the news that she ’s adopted , I stayed by her side took a cab with her to her place and get her safe home .
Insight & Approach My turn to open up , I made her think that she was n’t alone and how scary this is when I grew up in a orphanage knowing that either of my parents wanted me . I shared how difficult this was and how she could recover . And the we discover how these different and yet so similar stories tied up together . She realizes that it happens and had a conversation with her adoptive parents and knew all about it .
I told this story in the agency and it had a magical impact to people there , stories are always good .
This course made me realize that a good storyteller is a person that integrate the listener in the story to touch them , from now on I can prepare my stories in order to assist presenting my ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20969 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
Challenge
I work in the department of support for innovators through grants . Our goal is to ensure a transparent process for distributing grants to applicants . Our department employs 5 people who need to consider more than 200 applications in 45 days . Physically , we did not have time to process applications in manual mode , the employees were overloaded . As a result , the terms of consideration were violated . The solution to this problem was the development of an automated information system for processing applications . We will focus on trying to identify all business processes and identify where there might be gaps or failures .
Selection
I used the mind mapping tool to gain a general understanding of the innovation grant business processes before starting to develop the MVP version of the information system . I often use this approach when it comes to sequencing processes , scoping and assigning responsibilities in both my personal and professional life .
Application
I have used mind mapping techniques to allow developers and those who involved in the grant process to better understand the path from application acceptance to grant disbursement , to be able to identify pain points and opportunities for improvement or solutions . Our department began the development process by drawing a diagram on “ Mindmeister ” . In the center , a window for accepting applications was placed , then branches were launched on the sides , meaning the stages and who is involved at each stage . Each branch was also crushed and the procedure and terms were described in detail . So we could see the path / flow of the application at all stages of consideration and so that in the future we could see the status and progress of the application .
Next , we worked closely with the developers to clarify our goals and priorities . We divided the development of the system into sprints , where at each sprint we tested each stage . This tested our assumption that in the course of development gaps will be identified and we will continue to improve business processes .
Insight
Using the tool , our team identified our assumptions and developed a process map to test those assumptions . In addition , we have considered that the expected results may actually differ based on the deployment of processes . In the future , our team will review this understanding and include it in future stages of implementation .
Approach
The ease of using of this tool before starting a new project is that you start strategically thinking through the " skeleton " of your future project , and already before you launch it , you will have a clear plan of what to do about in the coming weeks and even months .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
Challenge
I work in the department of support for innovators through grants . Our goal is to ensure a transparent process for distributing grants to applicants . Our department employs 5 people who need to consider more than 200 applications in 45 days . Physically , we did not have time to process applications in manual mode , the employees were overloaded . As a result , the terms of consideration were violated . The solution to this problem was the development of an automated information system for processing applications . We will focus on trying to identify all business processes and identify where there might be gaps or failures .
Selection
I used the mind mapping tool to gain a general understanding of the innovation grant business processes before starting to develop the MVP version of the information system . I often use this approach when it comes to sequencing processes , scoping and assigning responsibilities in both my personal and professional life .
Application
I have used mind mapping techniques to allow developers and those who involved in the grant process to better understand the path from application acceptance to grant disbursement , to be able to identify pain points and opportunities for improvement or solutions . Our department began the development process by drawing a diagram on “ Mindmeister ” . In the center , a window for accepting applications was placed , then branches were launched on the sides , meaning the stages and who is involved at each stage . Each branch was also crushed and the procedure and terms were described in detail . So we could see the path / flow of the application at all stages of consideration and so that in the future we could see the status and progress of the application .
Next , we worked closely with the developers to clarify our goals and priorities . We divided the development of the system into sprints , where at each sprint we tested each stage . This tested our assumption that in the course of development gaps will be identified and we will continue to improve business processes .
Insight
Using the tool , our team identified our assumptions and developed a process map to test those assumptions . In addition , we have considered that the expected results may actually differ based on the deployment of processes . In the future , our team will review this understanding and include it in future stages of implementation .
Approach
The ease of using of this tool before starting a new project is that you start strategically thinking through the " skeleton " of your future project , and already before you launch it , you will have a clear plan of what to do about in the coming weeks and even months .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11331 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The challenge I present is a real case in which we applied the method of Design Thinking in its different phases . Our users are people suffering from Malaria in fairly advanced stage and to whom is performed a series of treatments . This means carry a device through which the medicinal product is delivered . This device has measures of 22 cm.x 10 cm . X 2.5 cm . ( Length x width x height ) and weighs 500 g.
The challenge that we were proposed was to raise ways to bring the medical device as functional , comfortable and aesthetic for the patient ( men and women ) .
At the beginning of this phase of the project , we had 5 prototypes to test with patients . Each prototype was very different in terms of : place of the body to be carried , way of subjecting , type of fabric , accessory details .
With these 5 different prototypes , we should determine which worked and which did not , and for those who worked what and how they should be improved .
Selection
With the range of possible proposals , our objective at this stage was to determine which were really valid and could finally be real solutions to carry the medical device . Because patients can be male / female and different age and physical states , we had to see if one product was enough to give as a solution or we would validate different from them .
Learning Launch the tool is the best way to perform this test because we had groups of patients to whom we could perform testing of prototypes . Insights
At the beginning of the Learning Launch process we were unclear of how many rounds of testing would be required . The application of the same process gave us the key .
In the meeting with patients and nurses held at the end of the first learning launch , we gave the first clue of the prototypes to be dismissed ; They did not meet the functionality that should be required .
In the second learning launch we tested the refined prototypes and got further feedback with improvements to be made as on fabrics .
At the end of the third learning launch , we got four validated prototypes .
Application
The first learning launch was made with a group of 6 patients ( 3 men / 3 women ) of different ages and
different physical .
We arranged a meeting in which each patient was provided with a kit with 5 different prototypes models with detailed explanation - how to carry , instructions , etc . - In this phase , nurses accompany patients throughout the process , so questions or doubts could be solved . This test phase lasted a month . At the end of the month we held a meeting with all patients to obtain feedback from each of them . The conclusion of this first learning launch was to dismiss 2 prototypes and make improvements in the remaining 3 .
We made a second learning launch with improved prototypes with another group of patients , following the same process as before . At the end of the round , with the feedback obtained we refined the prototypes .
Finally we considered a third learning launch with patients who were in the initial phase of introducing the device , so they had no vices , as in former groups of patients we diagnosed sometimes were little open to admit new ways to bring the apparatus because they were already used to a specific way .
At the end of this stage we got confirmation of 4 prototypes fully validated in terms of way to wear , fabrics , and accessories .
Approach
After the second learning launch , we did not give the phase concluded , because we questioned what would happen to new patients with the device . Previous learning launch were conducted with patients who had had time with the device which gave us the insight that they were people with vices as to how to carry and less open minded for introducing different ways .
This gave us the key to the need for a third learning launch with new patients in the disease because we made assumptions or assumed vices we had to contrast .
Future learning launch should get all range of different users from the beginning .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The challenge I present is a real case in which we applied the method of Design Thinking in its different phases . Our users are people suffering from Malaria in fairly advanced stage and to whom is performed a series of treatments . This means carry a device through which the medicinal product is delivered . This device has measures of 22 cm.x 10 cm . X 2.5 cm . ( Length x width x height ) and weighs 500 g.
The challenge that we were proposed was to raise ways to bring the medical device as functional , comfortable and aesthetic for the patient ( men and women ) .
At the beginning of this phase of the project , we had 5 prototypes to test with patients . Each prototype was very different in terms of : place of the body to be carried , way of subjecting , type of fabric , accessory details .
With these 5 different prototypes , we should determine which worked and which did not , and for those who worked what and how they should be improved .
Selection
With the range of possible proposals , our objective at this stage was to determine which were really valid and could finally be real solutions to carry the medical device . Because patients can be male / female and different age and physical states , we had to see if one product was enough to give as a solution or we would validate different from them .
Learning Launch the tool is the best way to perform this test because we had groups of patients to whom we could perform testing of prototypes . Insights
At the beginning of the Learning Launch process we were unclear of how many rounds of testing would be required . The application of the same process gave us the key .
In the meeting with patients and nurses held at the end of the first learning launch , we gave the first clue of the prototypes to be dismissed ; They did not meet the functionality that should be required .
In the second learning launch we tested the refined prototypes and got further feedback with improvements to be made as on fabrics .
At the end of the third learning launch , we got four validated prototypes .
Application
The first learning launch was made with a group of 6 patients ( 3 men / 3 women ) of different ages and
different physical .
We arranged a meeting in which each patient was provided with a kit with 5 different prototypes models with detailed explanation - how to carry , instructions , etc . - In this phase , nurses accompany patients throughout the process , so questions or doubts could be solved . This test phase lasted a month . At the end of the month we held a meeting with all patients to obtain feedback from each of them . The conclusion of this first learning launch was to dismiss 2 prototypes and make improvements in the remaining 3 .
We made a second learning launch with improved prototypes with another group of patients , following the same process as before . At the end of the round , with the feedback obtained we refined the prototypes .
Finally we considered a third learning launch with patients who were in the initial phase of introducing the device , so they had no vices , as in former groups of patients we diagnosed sometimes were little open to admit new ways to bring the apparatus because they were already used to a specific way .
At the end of this stage we got confirmation of 4 prototypes fully validated in terms of way to wear , fabrics , and accessories .
Approach
After the second learning launch , we did not give the phase concluded , because we questioned what would happen to new patients with the device . Previous learning launch were conducted with patients who had had time with the device which gave us the insight that they were people with vices as to how to carry and less open minded for introducing different ways .
This gave us the key to the need for a third learning launch with new patients in the disease because we made assumptions or assumed vices we had to contrast .
Future learning launch should get all range of different users from the beginning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12258 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
For my study as industrial design engineering I have a lot of projects in which in need to design a product from the begin until the end . This often consist of doing marketing research , interviews and surveys to gather information of the stakeholders . Normally my design process would start with me gathering a little bit of information and after that design the entire project . And finally pick the data so my design would be the right one .
In stead of being afraid of failure I implemented the ideology that life is about learning new things all the time and adapt to those new things . I stopped using confirmation bias to prove that I was right myself . I did that through a few different methods that I learned in this course
Application
After cooperating in this course I started taking the market research much more seriously . I let my subject make mindmaps and talked about these mindmaps to gather more data . Besides that I also made surveys that were not only about the subject of the project but much more broad than that .
After gathering the data I convinced my group to first look at the data and what it says instead of directly starting to make up design requirements . I started organizing and researching what everything meant and in what way I could use it . Because of this the group came to new insights which we would n’t have come up with without .
Finally I started making prototypes early and test them with users . I listened to their inputs without directly making excuses for my solutions . I took the information that the subjects of my research gave me and tried to learn from it to make new prototypes . With these new prototypes I did the research again and again .
Insight & Approach
I learned to accept mistakes and actually use them to come further . I realized that doing research into the target group is important and all the data should be taken into account , even the data that does n’t confirm the solution . Besides that this course gave me insight in the benefits of testing a lot of different concepts on users and look at the information they gave me to further improve the concepts . Because of this I could eliminate concepts fast and focus on the results of the research
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
For my study as industrial design engineering I have a lot of projects in which in need to design a product from the begin until the end . This often consist of doing marketing research , interviews and surveys to gather information of the stakeholders . Normally my design process would start with me gathering a little bit of information and after that design the entire project . And finally pick the data so my design would be the right one .
In stead of being afraid of failure I implemented the ideology that life is about learning new things all the time and adapt to those new things . I stopped using confirmation bias to prove that I was right myself . I did that through a few different methods that I learned in this course
Application
After cooperating in this course I started taking the market research much more seriously . I let my subject make mindmaps and talked about these mindmaps to gather more data . Besides that I also made surveys that were not only about the subject of the project but much more broad than that .
After gathering the data I convinced my group to first look at the data and what it says instead of directly starting to make up design requirements . I started organizing and researching what everything meant and in what way I could use it . Because of this the group came to new insights which we would n’t have come up with without .
Finally I started making prototypes early and test them with users . I listened to their inputs without directly making excuses for my solutions . I took the information that the subjects of my research gave me and tried to learn from it to make new prototypes . With these new prototypes I did the research again and again .
Insight & Approach
I learned to accept mistakes and actually use them to come further . I realized that doing research into the target group is important and all the data should be taken into account , even the data that does n’t confirm the solution . Besides that this course gave me insight in the benefits of testing a lot of different concepts on users and look at the information they gave me to further improve the concepts . Because of this I could eliminate concepts fast and focus on the results of the research
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17338 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Florence James
Visualization Project
Challenge and Selection Visualization is a tool that as an elementary teacher I depend on a
significant amount . Helping students be able to visualize the story they are reading , or the project they are about to create will help them with the process and their comprehension . Visualization helps bring certain concepts to life for third grade children . To help students engage in innovation through a mathematical and social study approach , the children will work in teams to create a tower with toothpicks and playdoh that has a specific range of surface area , while taking into consideration the type of building . This helps the students understand the idea of area , size , and measurement in a more visual way . Application We begin discussing what area actually means ? Why is area important ? I
start sharing with my class how we are thinking about building a house but we need to think about the size and area . I ask them to turn and talk about why does the size or area matter ? Children have a hard time taking measurement and putting it into perspective . Though this miniature town , the children will be able to relate their town to this one and understand measurement and sizing . I now share with the students that they are going to be building a
community town as a class , similar to the town they live in . They are in charge of designing a variety of different buildings for our town proposal , to share with the Town Board Zoning Director . They will work in teams of three to create their building . But together as a class they must think of the logistics and sizing of the buildings . As teams decide what type of building they are going to construct they meet as a class to make sure they have the different buildings that are necessary in a town . The students will then break off into their groups of three . The children will learn that the only materials that are available for them to construct their buildings are toothpicks and playdoh .
Each student will independently sketch their building . They will have
approximately fifteen minutes to sketch their building . While sketching , they will also have to figure out the surface area , height , and width of their building . Students will then have an opportunity to discuss their plans with their teammates to determine how they would like to collaborate their designs to make the most efficient building they can .
Once the team decides on the structure of their building and is within their
surface area parameters they can start building their building . They might have to redraw a plan together that allows them to collaborate their ideas . During this time , they might notice that their structure does not hold the weight they anticipated . They then have to consider , what works ? And possibly try again . At the end of the assignment , students should be able to present a building representation from our town to the Town Board Zoning Director . Their buildings are sized down from feet to inches , but will be a presentation of how they feel the town should be set up , while tying this into our math curriculum of learning about surface area . Insight and Approach One thing that I learned from this experience was that , helping students
visually put something into perspective helped the majority of the students understand the idea of measurement and area . Some children were confused that many things start off as a scaled drawing and then evolve into something larger . The students were able to use mathematical equations to determine how large their building would turn out to be . Many of the students worked very well together . I was happy to see the
collaboration that took place to combine the original drawings to do what was best for their team . While the students were working , I began to hope that all of the children were considering what is working at this time . I met with the teams throughout this process and discussed different aspects of their building with them . We found things that might not hold up the weight on the top of the building , together we discussed our findings and were able to adapt from there , considering what else could work . Some students also learned that with their new team drawing , they exceeded the amount of area space they were provided . Another approach that could help the students understand the idea of area
and think about their community would be to make this activity two dimensional only . By providing the class with a large sheet of graph paper , the teams would begin to plot their building on the map , together as a class they would have to determine the logistics of where certain buildings should be placed . Each team would take turns using the graph paper . But I enjoy the idea of having the children think in an innovative way to physically construct their buildings using materials such as toothpicks and playdoh , it allows them to connect with other learning styles .
| EMAIL:
ID_NUM:
NAME_STUDENT: Florence James
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Florence James
Visualization Project
Challenge and Selection Visualization is a tool that as an elementary teacher I depend on a
significant amount . Helping students be able to visualize the story they are reading , or the project they are about to create will help them with the process and their comprehension . Visualization helps bring certain concepts to life for third grade children . To help students engage in innovation through a mathematical and social study approach , the children will work in teams to create a tower with toothpicks and playdoh that has a specific range of surface area , while taking into consideration the type of building . This helps the students understand the idea of area , size , and measurement in a more visual way . Application We begin discussing what area actually means ? Why is area important ? I
start sharing with my class how we are thinking about building a house but we need to think about the size and area . I ask them to turn and talk about why does the size or area matter ? Children have a hard time taking measurement and putting it into perspective . Though this miniature town , the children will be able to relate their town to this one and understand measurement and sizing . I now share with the students that they are going to be building a
community town as a class , similar to the town they live in . They are in charge of designing a variety of different buildings for our town proposal , to share with the Town Board Zoning Director . They will work in teams of three to create their building . But together as a class they must think of the logistics and sizing of the buildings . As teams decide what type of building they are going to construct they meet as a class to make sure they have the different buildings that are necessary in a town . The students will then break off into their groups of three . The children will learn that the only materials that are available for them to construct their buildings are toothpicks and playdoh .
Each student will independently sketch their building . They will have
approximately fifteen minutes to sketch their building . While sketching , they will also have to figure out the surface area , height , and width of their building . Students will then have an opportunity to discuss their plans with their teammates to determine how they would like to collaborate their designs to make the most efficient building they can .
Once the team decides on the structure of their building and is within their
surface area parameters they can start building their building . They might have to redraw a plan together that allows them to collaborate their ideas . During this time , they might notice that their structure does not hold the weight they anticipated . They then have to consider , what works ? And possibly try again . At the end of the assignment , students should be able to present a building representation from our town to the Town Board Zoning Director . Their buildings are sized down from feet to inches , but will be a presentation of how they feel the town should be set up , while tying this into our math curriculum of learning about surface area . Insight and Approach One thing that I learned from this experience was that , helping students
visually put something into perspective helped the majority of the students understand the idea of measurement and area . Some children were confused that many things start off as a scaled drawing and then evolve into something larger . The students were able to use mathematical equations to determine how large their building would turn out to be . Many of the students worked very well together . I was happy to see the
collaboration that took place to combine the original drawings to do what was best for their team . While the students were working , I began to hope that all of the children were considering what is working at this time . I met with the teams throughout this process and discussed different aspects of their building with them . We found things that might not hold up the weight on the top of the building , together we discussed our findings and were able to adapt from there , considering what else could work . Some students also learned that with their new team drawing , they exceeded the amount of area space they were provided . Another approach that could help the students understand the idea of area
and think about their community would be to make this activity two dimensional only . By providing the class with a large sheet of graph paper , the teams would begin to plot their building on the map , together as a class they would have to determine the logistics of where certain buildings should be placed . Each team would take turns using the graph paper . But I enjoy the idea of having the children think in an innovative way to physically construct their buildings using materials such as toothpicks and playdoh , it allows them to connect with other learning styles .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Florence James"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9835 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Guayaquil , September 24 , 2020 . Name : Adam Filip Project : “ Mirror Lake Laundry and Press Solutions ”
Challenge :
My challenge was more complicated than what I thought at the beginning , to be honest I believed that my group of problem solvers would finish this job in 1 or 2 weeks . However , it was not . The problem we were assigned was a question from our employer : How can he get more contracts and success in his micro - business with our help ?
The person who hired us for this university problem solving project is called Saman Mojica , he is an excellent mechanical engineer . He has studied at recognized universities in the United States and Argentina . Saman is dedicated to advising and auditing metallic and mechanical structures and civil works in the national environment ( Ecuador ) and abroad . Their main problem was not the quality of their work or the lack of funding , their biggest problem is that not many people knew the usefulness of their work and who could offer that service , that is , lack of advertising or marketing and ignorance of the possible clients regarding the work offered by Saman Jaramillo and his micro - company called “ Bachpan NGO ” .
Selection :
It is for this reason that we lean towards “ Storytelling ” , although we also use other tools many times , such as : “ Visualization ” or “ Learning Launch ” . These additional tools and steps were very helpful as we uncovered hidden issues that neither Hector nor we had seen in the beginning . But we all create the same hypothesis . Our hypothesis was that , if we were able to obtain the most efficient solution for all the problems that slowly came to light , we could achieve our main objective , which was for Saman 's micro - business to expand . For this and many other reasons , it was very important that we integrate all these tools and apply them in different processes , at different times , in order to obtain what we wanted as a group .
Application :
We know that it is a mistake to give an obvious and quick answer to a problem that suddenly arises . That happened to us in this case , when we saw Hector 's problem , we immediately all said that it was a problem of advertising . Over time , after talking for many hours with Saman , who is the creator and current Operations Manager of Mirror Lake Laundry and Press S.A. , and with his father , who is his biggest investor ; We realized that maybe they had a lack of publicity , but that was not their only problem . At that moment we realized that there were many more problems than when talking to them , they came to light .
Apart from their obvious publicity problem , they believed that they did not have enough contracts because not all people knew why they should do this work in their constructions or projects ; Another problem is that Saman did not have permanent workers , technically it was a one - person company that was in charge of everything ; Their offices were small , not nice , and located far from the city center ( even for us it was difficult to get there ) , so we had a lot of problems to solve , and so we tested our hypothesis that if we gave a solution to all these problems , we could improve the Mirror Lake Laundry and Press sales environment . That 's what we did . We ask Saman to hire staff that meet his interests and that they work permanently , and also that he delegate certain tasks so that he has more time for his affairs . Also , move to a nicer office closer to the city center . That was fixed immediately .
Saman , September 24 , 2020 . Name : Adam Filip Project : “ Mirror Lake Laundry and Press Solutions ”
Then , we implemented a not so conventional method , as I told you in the past , not all people knew why the work that Saman was doing was important and necessary , their ignorance took away Mirror Lake Laundry and Press 's jobs , and it was very important because the Local Government of Saman requires that auditing work be carried out on any work of certain engineering branches , in order to improve industrial and civil safety , in contrast , if these works are not carried out , the assigned fines would be very high . It is for this reason that we thought that we should " educate people and future clients " with short YouTube videos where Saman explains why his work is important , in a way that is visually attractive for those who see this video and in the end his information would come out of contact for future jobs , this video would be paid advertising and would appear on social networks such as Facebook , Twitter or Instagram on the phones of people who live in the closest local environment ( Saman ) and a little more open ( Ecuador ) . All these solutions helped in their respective problems , but together they reached the main objective : to grow Saman 's company , Mirror Lake Laundry and Press , with our free group help . Finally , the local population knew why what Hector did was important , then they went to his new offices that had a very friendly atmosphere or made quotes through his remodeled website ( https://www.solfiten.com/ ) , and then they signed their contracts with Saman or his delegates .
Insight :
I think that “ Storytelling ” played a very important role in this project , the fact of sitting down to talk with Saman and his majority investor about the brief history of Mirror Lake Laundry and Press , the reasons for this micro - company to be created , were its strengths and weaknesses , it helped us a lot to “ clear our picture ” , and in this way to understand that , although our quick solution had some validity , it was not enough to fill this set of problems . And it was like that , when we took all the problems separately and solved them in the best possible way , and then took a step back to see if we were on the right track , at that moment we realized that we had reached the general solution , or achieved our main goal .
Approach :
I think it helped us a lot to use “ Storytelling ” , in conjunction with the other tools that were also used , but on a smaller scale . However , my opinion is that it was very likely that if we used “ Mind Mapping ” , we would also have obtained the same results , or even in a shorter period of time . But I do think we did a good job with my teammates . We can realize this because we changed a man 's life , and we gave his company another direction . Saman is currently contacting us so that we can meet , have a barbecue and talk about our current projects . It is very important for me to mention that interdisciplinary groups are very suitable to solve these types of problems , my group was made up of students of Tourism , Business Administration and Electrical Engineering , we had many discussions among ourselves and even so we managed to obtain excellent results .
| EMAIL:
ID_NUM:
NAME_STUDENT: Adam Filip, Saman Mojica, Saman, Saman, Saman, Saman, Saman, Saman, Saman, Adam Filip, Saman, Saman, Saman, Saman, Saman, Saman, Saman, Saman
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Guayaquil , September 24 , 2020 . Name : Adam Filip Project : “ Mirror Lake Laundry and Press Solutions ”
Challenge :
My challenge was more complicated than what I thought at the beginning , to be honest I believed that my group of problem solvers would finish this job in 1 or 2 weeks . However , it was not . The problem we were assigned was a question from our employer : How can he get more contracts and success in his micro - business with our help ?
The person who hired us for this university problem solving project is called Saman Mojica , he is an excellent mechanical engineer . He has studied at recognized universities in the United States and Argentina . Saman is dedicated to advising and auditing metallic and mechanical structures and civil works in the national environment ( Ecuador ) and abroad . Their main problem was not the quality of their work or the lack of funding , their biggest problem is that not many people knew the usefulness of their work and who could offer that service , that is , lack of advertising or marketing and ignorance of the possible clients regarding the work offered by Saman Jaramillo and his micro - company called “ Bachpan NGO ” .
Selection :
It is for this reason that we lean towards “ Storytelling ” , although we also use other tools many times , such as : “ Visualization ” or “ Learning Launch ” . These additional tools and steps were very helpful as we uncovered hidden issues that neither Hector nor we had seen in the beginning . But we all create the same hypothesis . Our hypothesis was that , if we were able to obtain the most efficient solution for all the problems that slowly came to light , we could achieve our main objective , which was for Saman 's micro - business to expand . For this and many other reasons , it was very important that we integrate all these tools and apply them in different processes , at different times , in order to obtain what we wanted as a group .
Application :
We know that it is a mistake to give an obvious and quick answer to a problem that suddenly arises . That happened to us in this case , when we saw Hector 's problem , we immediately all said that it was a problem of advertising . Over time , after talking for many hours with Saman , who is the creator and current Operations Manager of Mirror Lake Laundry and Press S.A. , and with his father , who is his biggest investor ; We realized that maybe they had a lack of publicity , but that was not their only problem . At that moment we realized that there were many more problems than when talking to them , they came to light .
Apart from their obvious publicity problem , they believed that they did not have enough contracts because not all people knew why they should do this work in their constructions or projects ; Another problem is that Saman did not have permanent workers , technically it was a one - person company that was in charge of everything ; Their offices were small , not nice , and located far from the city center ( even for us it was difficult to get there ) , so we had a lot of problems to solve , and so we tested our hypothesis that if we gave a solution to all these problems , we could improve the Mirror Lake Laundry and Press sales environment . That 's what we did . We ask Saman to hire staff that meet his interests and that they work permanently , and also that he delegate certain tasks so that he has more time for his affairs . Also , move to a nicer office closer to the city center . That was fixed immediately .
Saman , September 24 , 2020 . Name : Adam Filip Project : “ Mirror Lake Laundry and Press Solutions ”
Then , we implemented a not so conventional method , as I told you in the past , not all people knew why the work that Saman was doing was important and necessary , their ignorance took away Mirror Lake Laundry and Press 's jobs , and it was very important because the Local Government of Saman requires that auditing work be carried out on any work of certain engineering branches , in order to improve industrial and civil safety , in contrast , if these works are not carried out , the assigned fines would be very high . It is for this reason that we thought that we should " educate people and future clients " with short YouTube videos where Saman explains why his work is important , in a way that is visually attractive for those who see this video and in the end his information would come out of contact for future jobs , this video would be paid advertising and would appear on social networks such as Facebook , Twitter or Instagram on the phones of people who live in the closest local environment ( Saman ) and a little more open ( Ecuador ) . All these solutions helped in their respective problems , but together they reached the main objective : to grow Saman 's company , Mirror Lake Laundry and Press , with our free group help . Finally , the local population knew why what Hector did was important , then they went to his new offices that had a very friendly atmosphere or made quotes through his remodeled website ( https://www.solfiten.com/ ) , and then they signed their contracts with Saman or his delegates .
Insight :
I think that “ Storytelling ” played a very important role in this project , the fact of sitting down to talk with Saman and his majority investor about the brief history of Mirror Lake Laundry and Press , the reasons for this micro - company to be created , were its strengths and weaknesses , it helped us a lot to “ clear our picture ” , and in this way to understand that , although our quick solution had some validity , it was not enough to fill this set of problems . And it was like that , when we took all the problems separately and solved them in the best possible way , and then took a step back to see if we were on the right track , at that moment we realized that we had reached the general solution , or achieved our main goal .
Approach :
I think it helped us a lot to use “ Storytelling ” , in conjunction with the other tools that were also used , but on a smaller scale . However , my opinion is that it was very likely that if we used “ Mind Mapping ” , we would also have obtained the same results , or even in a shorter period of time . But I do think we did a good job with my teammates . We can realize this because we changed a man 's life , and we gave his company another direction . Saman is currently contacting us so that we can meet , have a barbecue and talk about our current projects . It is very important for me to mention that interdisciplinary groups are very suitable to solve these types of problems , my group was made up of students of Tourism , Business Administration and Electrical Engineering , we had many discussions among ourselves and even so we managed to obtain excellent results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Adam Filip",
"Saman Mojica",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman",
"Adam Filip",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman",
"Saman"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 2722 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visual Thinking
Challenge & Selection
Back when I was a sophomore in college @ La Salle College , every student had to participate in
a design thinking challenge that took place a week before the second semester . The task team I was assigned with was working with an assisted living community , with the task being making the guests stays more enjoyable . Seems like a simple task , but what do 6 college sophomores know about assisted living ? The answer is , very little . The resources we had where mentors ( older peers ) and design thinking coaches tasked to oversee the teams . We had two scheduled visits to the community and a 5 days deadline for our suggested improvements .
The Tool
With a more structured design thinking experiment , we incorporated a lot of the tools in our
approach to brainstorm new ideas to drive a more positive engagement within the community . Most notably we focused on the Tool of Mind Mapping . During our first assisted living community visit , we met with guests and listened to their stories and feedback , met with staff and employees on initiatives and what worked and has n’t worked , and continued asking why . This first visit was essential in the mind mapping process to give us the “ What Is ? ” understanding of the problem we needed to overcome . What are the reasons guests are n’t happy ? What is the current state ?
From there we brought our observations , notes and questions from our business back to the
classroom to draw out what we had observed during our visit . From here we noticed everyone had different ideas and observations from the visit that we noted on a shared whiteboard . When it came down to brainstorming new ideas , we used a philosophy “ Yes and … ” to address all ideas , go or bad , to let them materialize into something unexpected ! This process of “ Yes and … ” led us down many paths and addressed the What If in our ideation sessions .
Once we came up with a good group of Ideas , we addressed the last two areas of the mind
mapping tool : What wows and What works . We looked at What Wows but building a diagram of our suggestions for the panelists to see our vision come to life . Since we could n’t bring them to the facility we created a current state and an altered future state with our suggested improvements . The What works section came into play when we curated our pitch , worked through our ideas to form one proposal and executed on the proposal .
Insight :
Learning from this course and from my previous experiences in Design thinking has reaffirmed my enjoyment when practicing design thinking .
Approach :
From my example I would not go back and change anything from the process because it was my first exposure to design thinking . After taking this course and learning more on the different developmental methods to apply design thinking I am excited to execute more design thinking approaches in my work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visual Thinking
Challenge & Selection
Back when I was a sophomore in college @ La Salle College , every student had to participate in
a design thinking challenge that took place a week before the second semester . The task team I was assigned with was working with an assisted living community , with the task being making the guests stays more enjoyable . Seems like a simple task , but what do 6 college sophomores know about assisted living ? The answer is , very little . The resources we had where mentors ( older peers ) and design thinking coaches tasked to oversee the teams . We had two scheduled visits to the community and a 5 days deadline for our suggested improvements .
The Tool
With a more structured design thinking experiment , we incorporated a lot of the tools in our
approach to brainstorm new ideas to drive a more positive engagement within the community . Most notably we focused on the Tool of Mind Mapping . During our first assisted living community visit , we met with guests and listened to their stories and feedback , met with staff and employees on initiatives and what worked and has n’t worked , and continued asking why . This first visit was essential in the mind mapping process to give us the “ What Is ? ” understanding of the problem we needed to overcome . What are the reasons guests are n’t happy ? What is the current state ?
From there we brought our observations , notes and questions from our business back to the
classroom to draw out what we had observed during our visit . From here we noticed everyone had different ideas and observations from the visit that we noted on a shared whiteboard . When it came down to brainstorming new ideas , we used a philosophy “ Yes and … ” to address all ideas , go or bad , to let them materialize into something unexpected ! This process of “ Yes and … ” led us down many paths and addressed the What If in our ideation sessions .
Once we came up with a good group of Ideas , we addressed the last two areas of the mind
mapping tool : What wows and What works . We looked at What Wows but building a diagram of our suggestions for the panelists to see our vision come to life . Since we could n’t bring them to the facility we created a current state and an altered future state with our suggested improvements . The What works section came into play when we curated our pitch , worked through our ideas to form one proposal and executed on the proposal .
Insight :
Learning from this course and from my previous experiences in Design thinking has reaffirmed my enjoyment when practicing design thinking .
Approach :
From my example I would not go back and change anything from the process because it was my first exposure to design thinking . After taking this course and learning more on the different developmental methods to apply design thinking I am excited to execute more design thinking approaches in my work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13393 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION
Introducing the Reflection Activity
• During a study abroad experience , students worked on a collaborative
design project with international peers . The purpose of this design
project was to provide students with meaningful international experiences . At
three points in the project , students reflected on their experience working in a
cross - cultural team . The purpose of these reflection activities was for students
to look back on their experiences , learn from them , and be prepared for future
similar experiences .
• Three times throughout the quarter , students were asked to reflect on their
experience working on a project in a cross - cultural team . In the first reflection ,
students reflected on their interests and goals within their field of study and
how those connected to the course . The purpose of this reflection was to set
the stage for the course and students ’ experiences in cross - cultural teams . In the
second reflection , students reflected on how they saw the project and the
intercultural collaboration , and how these related to their learning .
• The purpose of this reflection was for students to pause a few weeks into their
work and see what they had learned and make any necessary adjustments for the
rest of the course . In the final reflection at the end of the quarter , students reflected on
their overall experience . The purpose of the final reflection was to support
students in looking back at their experience and thinking about what they had
accomplished and how it connected to their future .
• After each reflection assignment was submitted , the teaching team read the
individual reflections of each of the teams they were mentoring and provided
feedback to that team . The reflection assignment was graded on whether the
student did the assignment and on the depth of the reflection using levels of
reflection by Neville Hatton and David Smith : Descriptive Writing , Descriptive
Reflection , Dialogic Reflection , and Critical Reflection1 students were asked to
write at the last two levels ( and were given indicators for each level , so they
could judge for themselves ) . Additionally , the Rose - Hulman educator read all of
he Rose - Hulman students ’ reflections because their reflections were a
component of their grade for the course .
• In terms of outcomes , there was potential for students to better understand
cross - cultural communication . After engaging in this reflection activity , students
may better understand working on a large - scale open - ended group project , and
how the project benefitted the client and society .
ecreating the Reflection Activity
Description :
1 . Introduce the reflection activities to the students at the start of the trip .
2 .Read the reflections and provide each team with feedback .
3 .Read the reflections of the students from your respective institution for grading
purposes .
Retroreflection
Working principle of a corner reflector
Main article : Retroreflector
• Some surfaces exhibit retroreflection . The structure of these surfaces is such that light is returned in the direction from which it came .
• When flying over clouds illuminated by sunlight the region seen around the aircraft 's shadow will appear brighter , and a similar effect may be seen from dew on grass . This partial retro - reflection is created by the refractive properties of the curved droplet 's surface and reflective properties at the backside of the droplet .
• Some animals ' retinas act as retroreflectors ( see tapetum lucidum for more detail ) , as this effectively improves the animals ' night vision . Since the lenses of their eyes modify reciprocally the paths of the incoming and outgoing light the effect is that the eyes act as a strong retroreflector , sometimes seen at night when walking in wildlands with a flashlight .
• A simple retroreflector can be made by placing three ordinary mirrors mutually perpendicular to one another ( a corner reflector ) . The image produced is the inverse of one produced by a single mirror . A surface can be made partially retroreflective by depositing a layer of tiny refractive spheres on it or by creating small pyramid like structures . In both cases internal reflection causes the light to be reflected back to where it originated . This is used to make traffic signs and automobile license plates reflect light mostly back in the direction from which it came . In this application perfect retroreflection is not desired , since the light would then be directed back into the headlights of an oncoming car rather than to the driver 's eyes .
Multiple reflections
Multiple reflections in two plane mirrors at a 60 ° angle .
• When light reflects off a mirror , one image appears . Two mirrors placed exactly face to face give the appearance of an infinite number of images along a straight line . The multiple images seen between two mirrors that sit at an angle to each other lie over a circle.[3 ] The center of that circle is located at the imaginary intersection of the mirrors . A square of four mirrors placed face to face give the appearance of an infinite number of images arranged in a plane . The multiple images seen between four mirrors assembling a pyramid , in which each pair of mirrors sits an angle to each other , lie over a sphere . If the base of the pyramid is rectangle shaped , the images spread over a section of a torus.[4 ]
• Note that these are theoretical ideals , requiring perfect alignment of perfectly smooth , perfectly flat perfect reflectors that absorb none of the light . In practice , these situations can only be approached but not achieved because the effects of any surface imperfections in the reflectors
propagate and magnify , absorption gradually extinguishes the image , and any observing equipment ( biological or technological ) will interfere .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION
Introducing the Reflection Activity
• During a study abroad experience , students worked on a collaborative
design project with international peers . The purpose of this design
project was to provide students with meaningful international experiences . At
three points in the project , students reflected on their experience working in a
cross - cultural team . The purpose of these reflection activities was for students
to look back on their experiences , learn from them , and be prepared for future
similar experiences .
• Three times throughout the quarter , students were asked to reflect on their
experience working on a project in a cross - cultural team . In the first reflection ,
students reflected on their interests and goals within their field of study and
how those connected to the course . The purpose of this reflection was to set
the stage for the course and students ’ experiences in cross - cultural teams . In the
second reflection , students reflected on how they saw the project and the
intercultural collaboration , and how these related to their learning .
• The purpose of this reflection was for students to pause a few weeks into their
work and see what they had learned and make any necessary adjustments for the
rest of the course . In the final reflection at the end of the quarter , students reflected on
their overall experience . The purpose of the final reflection was to support
students in looking back at their experience and thinking about what they had
accomplished and how it connected to their future .
• After each reflection assignment was submitted , the teaching team read the
individual reflections of each of the teams they were mentoring and provided
feedback to that team . The reflection assignment was graded on whether the
student did the assignment and on the depth of the reflection using levels of
reflection by Neville Hatton and David Smith : Descriptive Writing , Descriptive
Reflection , Dialogic Reflection , and Critical Reflection1 students were asked to
write at the last two levels ( and were given indicators for each level , so they
could judge for themselves ) . Additionally , the Rose - Hulman educator read all of
he Rose - Hulman students ’ reflections because their reflections were a
component of their grade for the course .
• In terms of outcomes , there was potential for students to better understand
cross - cultural communication . After engaging in this reflection activity , students
may better understand working on a large - scale open - ended group project , and
how the project benefitted the client and society .
ecreating the Reflection Activity
Description :
1 . Introduce the reflection activities to the students at the start of the trip .
2 .Read the reflections and provide each team with feedback .
3 .Read the reflections of the students from your respective institution for grading
purposes .
Retroreflection
Working principle of a corner reflector
Main article : Retroreflector
• Some surfaces exhibit retroreflection . The structure of these surfaces is such that light is returned in the direction from which it came .
• When flying over clouds illuminated by sunlight the region seen around the aircraft 's shadow will appear brighter , and a similar effect may be seen from dew on grass . This partial retro - reflection is created by the refractive properties of the curved droplet 's surface and reflective properties at the backside of the droplet .
• Some animals ' retinas act as retroreflectors ( see tapetum lucidum for more detail ) , as this effectively improves the animals ' night vision . Since the lenses of their eyes modify reciprocally the paths of the incoming and outgoing light the effect is that the eyes act as a strong retroreflector , sometimes seen at night when walking in wildlands with a flashlight .
• A simple retroreflector can be made by placing three ordinary mirrors mutually perpendicular to one another ( a corner reflector ) . The image produced is the inverse of one produced by a single mirror . A surface can be made partially retroreflective by depositing a layer of tiny refractive spheres on it or by creating small pyramid like structures . In both cases internal reflection causes the light to be reflected back to where it originated . This is used to make traffic signs and automobile license plates reflect light mostly back in the direction from which it came . In this application perfect retroreflection is not desired , since the light would then be directed back into the headlights of an oncoming car rather than to the driver 's eyes .
Multiple reflections
Multiple reflections in two plane mirrors at a 60 ° angle .
• When light reflects off a mirror , one image appears . Two mirrors placed exactly face to face give the appearance of an infinite number of images along a straight line . The multiple images seen between two mirrors that sit at an angle to each other lie over a circle.[3 ] The center of that circle is located at the imaginary intersection of the mirrors . A square of four mirrors placed face to face give the appearance of an infinite number of images arranged in a plane . The multiple images seen between four mirrors assembling a pyramid , in which each pair of mirrors sits an angle to each other , lie over a sphere . If the base of the pyramid is rectangle shaped , the images spread over a section of a torus.[4 ]
• Note that these are theoretical ideals , requiring perfect alignment of perfectly smooth , perfectly flat perfect reflectors that absorb none of the light . In practice , these situations can only be approached but not achieved because the effects of any surface imperfections in the reflectors
propagate and magnify , absorption gradually extinguishes the image , and any observing equipment ( biological or technological ) will interfere .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15248 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind - mapping
Challenge
Research should not be an end in itself . To move towards the future which we all aspire to , scientists need to think about societal challanges and aim to address these . Yet , staying behind the close doors of laboratories , they will not be able to understand what these societal needs are . Facilitating the communication process between science and society is critical in order to make science adequate to people ’s lives . To uncover citizens ’ needs and understand how to make science more responsive to these and how to create the future we wish for , a number of European organisations conducted design workshops with citizens . As part of these events citizens identified the current challenges they are facing and formulated insights about how they would like their future to look like , as well as shared first thoughts on what is needed to achieve that . The results of these workshops have been used to formulate research priorities which aimed to inform future research programmes .
Selection
The method that has been chosen to address the above described challenge was a mind - mapping workshop . We wanted to make citizens first think of WHAT IS and describe the issues they currently face in their lives . This stage of the design thinking process has been incorporated into the mind - mapping workshop as we wanted to understand citizens ’ real concerns and challenges rather than skew their opinion towards certain issues that the organisers considered important . Based on the results of these discussions , citizens generated ideas on what their desirable future will be . This methodology was developed in this way in order to :
1 ) give participants a chance to think about their own experience and formulate the way desirable future looks like , according to their own perspective ;
2 ) allow citizens to share their thoughts with the rest , enrich their perspective through group discussions ;
3 ) identify the most pressing challanges for citizens thorugh the clustering of challanges made on the tables .
Application
The citizens taking part in this event were selected randomly , yet they as a group needed to cover a certain number of criteria in order to ensure diversity in the panel . These included : gender , age , level of education and occupation . We wanted to make sure that different perspectives are included in our analysis .
In the first stage of the workshop , participants sat together in small groups of 5 - 6 people . Each small group ’s discussion was moderated by a table moderator , who made sure that each participant can express their opinion and that the group progresses with the tasks .
First , participants were asked to think about challenges from their everyday lives . Then , they were asked to look into these challenges from a broader perspective and think about societal challenges ( e.g. quality of education , migration , technologies ’ influence on people ’s lives , etc . ) . At the end of this session , with the help of table moderators groups clustered the challenges they identified with sticky notes on flipcharts . Groups presented their results to the rest . This stage of the process allowed participants to build a common understanding about major challenges of nowadays .
In the next stage of the process participants were asked to think about how they imagine the desirable future . The participants had 30 minutes to walk around the room and browse through the groups ’ results and the flipcharts they created . They were encouraged to take notes of what they consider important and insightful . After that participants went back to the tables . They were asked to write down on sticky notes aspects of the desirable future , i.e. visions for the future ( e.g. children go to schools where the needs of every child are individually met ) . Then again themes were clustered on a flipchart to formulate broader categories . At the end tables presented to the rest of the participants their results .
Insight
An interesting result from the workshops was that similar challenges and visions for the future emerged from the different national workshops . This result evinced that the pressing challenges for the future people are concerned with are rather of a global scale than nationally bound . This calls for more collaboration between researchers across borders .
In regard to the design thinking methodology , an important insight was that to motivate citizens to actively participate in the event , they need to understand well the purpose of the event and how the results they produced will be used in the future .
Approach
The feedback of table facilitators was that in the beginning the participants found it difficult to think about specific aspects of their everyday life they perceived as current challenge . In order to successfully apply the methodology it was important that people think about their own experiences rather that formulate the challenges they have heard in the media . Thus , in order to stimulate participants think about their own experiences , a good approach might be to ask them write a short story about their everyday life before the discussions in the first stage of the event commence . This will help participants think of specific challenges they face .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind - mapping
Challenge
Research should not be an end in itself . To move towards the future which we all aspire to , scientists need to think about societal challanges and aim to address these . Yet , staying behind the close doors of laboratories , they will not be able to understand what these societal needs are . Facilitating the communication process between science and society is critical in order to make science adequate to people ’s lives . To uncover citizens ’ needs and understand how to make science more responsive to these and how to create the future we wish for , a number of European organisations conducted design workshops with citizens . As part of these events citizens identified the current challenges they are facing and formulated insights about how they would like their future to look like , as well as shared first thoughts on what is needed to achieve that . The results of these workshops have been used to formulate research priorities which aimed to inform future research programmes .
Selection
The method that has been chosen to address the above described challenge was a mind - mapping workshop . We wanted to make citizens first think of WHAT IS and describe the issues they currently face in their lives . This stage of the design thinking process has been incorporated into the mind - mapping workshop as we wanted to understand citizens ’ real concerns and challenges rather than skew their opinion towards certain issues that the organisers considered important . Based on the results of these discussions , citizens generated ideas on what their desirable future will be . This methodology was developed in this way in order to :
1 ) give participants a chance to think about their own experience and formulate the way desirable future looks like , according to their own perspective ;
2 ) allow citizens to share their thoughts with the rest , enrich their perspective through group discussions ;
3 ) identify the most pressing challanges for citizens thorugh the clustering of challanges made on the tables .
Application
The citizens taking part in this event were selected randomly , yet they as a group needed to cover a certain number of criteria in order to ensure diversity in the panel . These included : gender , age , level of education and occupation . We wanted to make sure that different perspectives are included in our analysis .
In the first stage of the workshop , participants sat together in small groups of 5 - 6 people . Each small group ’s discussion was moderated by a table moderator , who made sure that each participant can express their opinion and that the group progresses with the tasks .
First , participants were asked to think about challenges from their everyday lives . Then , they were asked to look into these challenges from a broader perspective and think about societal challenges ( e.g. quality of education , migration , technologies ’ influence on people ’s lives , etc . ) . At the end of this session , with the help of table moderators groups clustered the challenges they identified with sticky notes on flipcharts . Groups presented their results to the rest . This stage of the process allowed participants to build a common understanding about major challenges of nowadays .
In the next stage of the process participants were asked to think about how they imagine the desirable future . The participants had 30 minutes to walk around the room and browse through the groups ’ results and the flipcharts they created . They were encouraged to take notes of what they consider important and insightful . After that participants went back to the tables . They were asked to write down on sticky notes aspects of the desirable future , i.e. visions for the future ( e.g. children go to schools where the needs of every child are individually met ) . Then again themes were clustered on a flipchart to formulate broader categories . At the end tables presented to the rest of the participants their results .
Insight
An interesting result from the workshops was that similar challenges and visions for the future emerged from the different national workshops . This result evinced that the pressing challenges for the future people are concerned with are rather of a global scale than nationally bound . This calls for more collaboration between researchers across borders .
In regard to the design thinking methodology , an important insight was that to motivate citizens to actively participate in the event , they need to understand well the purpose of the event and how the results they produced will be used in the future .
Approach
The feedback of table facilitators was that in the beginning the participants found it difficult to think about specific aspects of their everyday life they perceived as current challenge . In order to successfully apply the methodology it was important that people think about their own experiences rather that formulate the challenges they have heard in the media . Thus , in order to stimulate participants think about their own experiences , a good approach might be to ask them write a short story about their everyday life before the discussions in the first stage of the event commence . This will help participants think of specific challenges they face .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12216 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment - Mind Mapping
Challenges & selection
I am planning to do an event along with my friends for one of my client , but there are a lot of challenges . The challenges here are , not having a back up for bad weather , forgetting to track schedule and budget , shortage of staff members , lack of real world work experience , having more guests and many more . So We had to come up with a idea to plan or design our event , so I thought of doing it through mind mapping . When organising an event , there are many things to finalise such as ; venue , services , food & beverages , parking Etc . Here mind mapping tool helps to understand the basis of a problem or challenge .
Application
First time client meeting Mind mapping is ideal for note taking and understanding requirements . As the client was giving what he wants in the event , I made a mind map for the clients needs , wants and own ideas .
Decision making While deciding the venue , we made a mind map , so that it helps to get all the ideas on a paper in a way that will be much easier to process . Pros and cons of the venues were represented visually to the client so that they look things the same way as we are looking .
Tracking team members and responsibilities We liked visual clues to lists , so we made mind maps to give shape to everyone about the event team and what is their event day responsibility and the chain of command and communication . This kind of visual project management will help to see how everything is interconnected .
Insight
The usage of this tool broadened our perspective because we could structure our work and also club individual research together without causing a hassle . A process that had at first seems to be unmanageable and difficult to execute was simplified and gave results that were not expected .
Approach The next while implementing a design thinking strategy in planning an event , I would want to make the individual group members come up with individual preliminary designs after three steps of mind mapping are over , so that pros of all the ideas could be combined in order to reach the finalised one in an additional stage of mind mapping . It might be possible that one individual might be looking at the problem in a way the others might not and clubbing ideas immediately without letting everyone individually dwell on it could lead to these new innovative ideas not surfacing while brainstorming sessions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment - Mind Mapping
Challenges & selection
I am planning to do an event along with my friends for one of my client , but there are a lot of challenges . The challenges here are , not having a back up for bad weather , forgetting to track schedule and budget , shortage of staff members , lack of real world work experience , having more guests and many more . So We had to come up with a idea to plan or design our event , so I thought of doing it through mind mapping . When organising an event , there are many things to finalise such as ; venue , services , food & beverages , parking Etc . Here mind mapping tool helps to understand the basis of a problem or challenge .
Application
First time client meeting Mind mapping is ideal for note taking and understanding requirements . As the client was giving what he wants in the event , I made a mind map for the clients needs , wants and own ideas .
Decision making While deciding the venue , we made a mind map , so that it helps to get all the ideas on a paper in a way that will be much easier to process . Pros and cons of the venues were represented visually to the client so that they look things the same way as we are looking .
Tracking team members and responsibilities We liked visual clues to lists , so we made mind maps to give shape to everyone about the event team and what is their event day responsibility and the chain of command and communication . This kind of visual project management will help to see how everything is interconnected .
Insight
The usage of this tool broadened our perspective because we could structure our work and also club individual research together without causing a hassle . A process that had at first seems to be unmanageable and difficult to execute was simplified and gave results that were not expected .
Approach The next while implementing a design thinking strategy in planning an event , I would want to make the individual group members come up with individual preliminary designs after three steps of mind mapping are over , so that pros of all the ideas could be combined in order to reach the finalised one in an additional stage of mind mapping . It might be possible that one individual might be looking at the problem in a way the others might not and clubbing ideas immediately without letting everyone individually dwell on it could lead to these new innovative ideas not surfacing while brainstorming sessions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19032 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Electronic billing integrator project
Recently , a development project for the implementation of electronic invoicing for several clients was started within the company where I work , the objective is to be able to integrate the accounting software of each of them ( Siesa CGUNO ) , with the electronic provider for invoicing Taking into account that the clients ' accounting software is relatively old , made in COBOL , and that the integration is done through XML files , it is considered an interesting challenge to carry out for the development of electronic invoicing .
Several steps have already been developed , from different points of view the operational and technical guidelines necessary to carry out this integration have been marked , what is proposed is the realization of individual mental maps by areas ( development , commercial , operational ) , and then create a single path line for it ...
For the development of the implementation , different possible directions are considered as far as the integration programming is concerned , taking into account the longevity of the customer 's accounting system , it is necessary to have a strict learning of how it works and how to generate the extraction of the information required for the correct electronic invoicing , for this the development team has designed a quite interesting plan in which with a simple flat file the respective treatment of the extracted information can be carried out , however , this raises a A new challenge , since this information must also be converted into a correct XML format to finish the billing process correctly .
In conclusion , we can say that there is already a functional web platform prototype , in which the information is received in flat format , the information required for the respective electronic invoicing is duly processed and delivered in XML format .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Electronic billing integrator project
Recently , a development project for the implementation of electronic invoicing for several clients was started within the company where I work , the objective is to be able to integrate the accounting software of each of them ( Siesa CGUNO ) , with the electronic provider for invoicing Taking into account that the clients ' accounting software is relatively old , made in COBOL , and that the integration is done through XML files , it is considered an interesting challenge to carry out for the development of electronic invoicing .
Several steps have already been developed , from different points of view the operational and technical guidelines necessary to carry out this integration have been marked , what is proposed is the realization of individual mental maps by areas ( development , commercial , operational ) , and then create a single path line for it ...
For the development of the implementation , different possible directions are considered as far as the integration programming is concerned , taking into account the longevity of the customer 's accounting system , it is necessary to have a strict learning of how it works and how to generate the extraction of the information required for the correct electronic invoicing , for this the development team has designed a quite interesting plan in which with a simple flat file the respective treatment of the extracted information can be carried out , however , this raises a A new challenge , since this information must also be converted into a correct XML format to finish the billing process correctly .
In conclusion , we can say that there is already a functional web platform prototype , in which the information is received in flat format , the information required for the respective electronic invoicing is duly processed and delivered in XML format .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19731 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING REFLECTION - VISUALIZATION
DESIGN THINKING FOR INNOVATION
• Challenge :
I live in a gated community in one of the most developed cities of India . The challenge which I ’ve faced and also observed among my neighbors , peers is lack of smart home locking system . Being a college student , I return from the college very tired after the hectic journey in public transport and sometimes my parents go out for shopping , to a neighbor ’s home , other reasons . As we are having traditional locks , I must wait until my parents return . Despite my hurdles I have also observed same challenge in case of my peers . Then I have thought of an idea to introduce “ Smart and Efficient Bio - Metric Home Locking System ” . Through which I can solve the challenge . But I ’ve to convince my community president and residents to make this happen . Obviously , they will question me , and I must be giving answers , solving their queries to get this done .
• Selection :
The tool I have selected is “ Visualization ” . The reason for selection is for this challenge I have to visualize so I can know how I am going to make it happen and through visualization only I can make people get an idea about this . As in my case , the solution is making / developing a product which inter - related to Visualization .
Also . In Module - I it was clearly stated that “ it 's really important to be able to understand the way that you communicate to people . The primary tools for , for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram , and most anyone can draw a stick figure , an arrow , a circle , a square . Those are the basic building blocks of creating a visualization . Visualization has a role to play throughout the design process or the development process . ”
[ References : Module - I videos . ]
• Application :
First , I focused more on product development . Here , I used “ Visualization ” and understood how to develop it . Then by using advanced CAD , CAE software like Fusion360 and ANSYS , I made a virtual prototype . I have presented this virtual prototype in front of whole community in a gathering and got neutral feedback . Most people reacted satisfactory for the prototype . I was also getting additional ideas to advance this prototype model and the insights I ’ve gained are mentioned below .
DESIGN THINKING REFLECTION - VISUALIZATION
DESIGN THINKING FOR INNOVATION
• Insights :
The “ Visualization ” tool was perfect for development of my understanding but most of the people were not actually getting the need of implementing this . There were also few people who gave suggestions such as developing an Application which remotely grants access to get inside home , integrating surveillance system with lock , intruder alarm technology and more . Then I began to think how I can make this better as well as convince the public . Finally , I understood visualization is n’t enough .
• Approach :
Anyhow I was getting another chance to present my thought , this time I used “ MIND MAPPING ” techniques in addition to “ VISUALIZATION ” and developed actual product which is “ Arduino based smart home lock with integrated surveillance ” . For connecting and convincing people , I have used “ STORY TELLING ” . Response was tremendously overwhelming , now we have formed a team and working actually on how to make it more efficient , user friendly . Happy to share that the App Development is in setting up stage and we are planning to expand our product market .
[ Note : I ’m not that much proficient in English as I ’m not a native speaker . Kindly ignore if I ’ve made few(any ) grammatical error(s ) . I hope that I was able to convey how this course helped me . Thanks ! ]
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING REFLECTION - VISUALIZATION
DESIGN THINKING FOR INNOVATION
• Challenge :
I live in a gated community in one of the most developed cities of India . The challenge which I ’ve faced and also observed among my neighbors , peers is lack of smart home locking system . Being a college student , I return from the college very tired after the hectic journey in public transport and sometimes my parents go out for shopping , to a neighbor ’s home , other reasons . As we are having traditional locks , I must wait until my parents return . Despite my hurdles I have also observed same challenge in case of my peers . Then I have thought of an idea to introduce “ Smart and Efficient Bio - Metric Home Locking System ” . Through which I can solve the challenge . But I ’ve to convince my community president and residents to make this happen . Obviously , they will question me , and I must be giving answers , solving their queries to get this done .
• Selection :
The tool I have selected is “ Visualization ” . The reason for selection is for this challenge I have to visualize so I can know how I am going to make it happen and through visualization only I can make people get an idea about this . As in my case , the solution is making / developing a product which inter - related to Visualization .
Also . In Module - I it was clearly stated that “ it 's really important to be able to understand the way that you communicate to people . The primary tools for , for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram , and most anyone can draw a stick figure , an arrow , a circle , a square . Those are the basic building blocks of creating a visualization . Visualization has a role to play throughout the design process or the development process . ”
[ References : Module - I videos . ]
• Application :
First , I focused more on product development . Here , I used “ Visualization ” and understood how to develop it . Then by using advanced CAD , CAE software like Fusion360 and ANSYS , I made a virtual prototype . I have presented this virtual prototype in front of whole community in a gathering and got neutral feedback . Most people reacted satisfactory for the prototype . I was also getting additional ideas to advance this prototype model and the insights I ’ve gained are mentioned below .
DESIGN THINKING REFLECTION - VISUALIZATION
DESIGN THINKING FOR INNOVATION
• Insights :
The “ Visualization ” tool was perfect for development of my understanding but most of the people were not actually getting the need of implementing this . There were also few people who gave suggestions such as developing an Application which remotely grants access to get inside home , integrating surveillance system with lock , intruder alarm technology and more . Then I began to think how I can make this better as well as convince the public . Finally , I understood visualization is n’t enough .
• Approach :
Anyhow I was getting another chance to present my thought , this time I used “ MIND MAPPING ” techniques in addition to “ VISUALIZATION ” and developed actual product which is “ Arduino based smart home lock with integrated surveillance ” . For connecting and convincing people , I have used “ STORY TELLING ” . Response was tremendously overwhelming , now we have formed a team and working actually on how to make it more efficient , user friendly . Happy to share that the App Development is in setting up stage and we are planning to expand our product market .
[ Note : I ’m not that much proficient in English as I ’m not a native speaker . Kindly ignore if I ’ve made few(any ) grammatical error(s ) . I hope that I was able to convey how this course helped me . Thanks ! ]
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10624 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project Classroom : Design Thinking and Course Design
Challenge and Selection
I am an educational developer at a medium - sized , research - oriented University in the southern region of the United States . My primary role is to work with faculty from multiple disciplines to support effective and engaging student learning . In my experience , faculty are often highly resistant to changing how they teach and will hold on to established methods and perspectives long after they have ceased to be relevant or effective . I wanted to turn this around and make faculty more open , willing , and interested in adopting new teaching methods . To better understand this challenge , we followed IBM ’s process and consulted research and experts in three areas : adult pedagogy ( also called androgogy ) , faculty motivation , and organizational change . In addition , like the Good Kitchen team , my team and I conducted ethnographic research on my own faculty , including individual and group interviews ( of both students and faculty ) and extensive observations of classroom teaching across our campus . Like the MeYouhealth team , we determined that there are different sources of faculty resistance , but that these could be grouped into categories , or persona ( e.g. the junior faculty member who struggles with expertise ; the mid - career faculty member who struggles with opportunity costs ) .
After reviewing our insights from this information collaboratively , our team determined that our focus should be on developing a growth mindset around teaching and learning in our faculty . We reviewed a number of established methods to inculcate growth mindset , but these methods seemed to focus either on K- 12 students or corporate employees --- none were appropriate for our faculty audience . It was clear that we would need to adapt an existing approach , and we gravitated towards design thinking because it seemed to offer the autonomy and flexibility that the research on faculty motivation had identified as significant . Further , design thinking offered a structured approach to innovation , which would allow us to be able to scale our faculty development offerings ( we could take a mixed group through the process together , as opposed to , say , individual coaching ) and to take into account the diversity of knowledge , experience , and confidence we would likely encounter with our faculty participants ( they can determine what outcomes are within their capabilities or wow zones ) .
To that end , we designed a day - long retreat focusing on course re - design that incorporating modified versions of all four tools ( visualization , storytelling , mind mapping and learning launch ) . You might say that the first iteration of this event constituted the learning launch for our project team .
Application
In our warm up exercise , we tried to limber up the visualization muscles ( so to speak ) of our participants by having them imagine their dream house and describe it to the group , with attention to all of the senses and dimensions of a house ( e.g what does your house smell like ? How does your house make you feel ? Who is in your house ? Where is your house located ? , We then had them transfer that same sense of vivid visualization from their dream house to their dream course . This visualization included all of the elements of a course , not just those that appear on a syllabus . It is not usual for faculty to think of their courses as something visual so this exercise proved to be very powerful in helping them “ see ” their courses in new ways . We would continue this emphasis on visualizing a course throughout the day .
In the second part of the day ( what is ? ) , we asked our participating faculty to tell the stories that led them to their dream course ; including attention to the specific challenges and opportunities they face in their classroom ( we used a set of prompt questions ) . The research on faculty motivation talks about the value of a sense of community , and that is often missing around teaching . Most faculty teach alone and rarely have the opportunity to talk about teaching with others . Through story - telling , we provided them with the opportunity to do just that , to feel a sense of belonging ( I am not alone in the challenges I face ) and to gain inspiration from those colleagues whose repertoires differed from their own .
In the third section of the day ( what if ? ) , we engaged our participants in a mind mapping exercise in which they incorporated all of the elements of their dream course in a structured and thoughtful way . To that end , we provided each participant with colored sticky notes . The colors corresponded to various elements of a course ( e.g. pink = readings ; blue = experiential activities ; lavender = assignment ) . Once they identified these elements , we showed them a few models for inspiration , and then asked them to create a visual map of their course elements on a giant sticky note .
This process made them very uncomfortable ( somewhat intentionally ) as we asked them to throw out everything they had accumulated from previous courses and to start the process over from scratch . We also modelled course designs that were highly advanced or innovative , moving well beyond what most faculty would find comfortable of familiar . In its initial stages , this was a largely silent and noticeably tense process . That being said , this was also very much an iterative process , with participants moving and changing their sticky notes elements based on the evolution of their own thinking as well as input from my team and their colleagues . After a while , conversation increased and tensions relaxed . We asked participants to hang their creations along the walls of the room so that everyone could walk around , review , and offer feedback ; but this gallery walk served an additional purpose of providing a sense of safety in numbers . In other words , they may be trying something new , which is scary , but they were n’t doing so alone .
After creating their course maps , we asked faculty to develop the prototypes ( we called them blueprints ) for their newly redesigned courses into formal syllabi . At this point , we talked about turning these dream courses into learning launches for the following semester . Depending on their degree of comfort , we encouraged them to do small learning launches . In other words , they did n’t have to try to implement the full redesigned course immediately , but they could choose aspects of their design to adopt and evaluate ; to take baby steps towards their dream course .
We had identified risk - aversion as a major component of faculty resistance , and that risk - aversion comes from many of the same factors the video identified in section 2 of the course . From the literature , we knew that faculty evaluations tend to dip down after the launch of new intervention , but then they rise above previous levels after the 3rd iteration . This is a major risk , especially for faculty who are working towards tenure . So , we knew that this was a critical juncture in our process .
We tried to change the risk equation by appealing to the affective motivation — their desire of faculty to be creative ( to see their creations come to life , so to speak ) . This was especially powerful for our senior faculty . Throughout the day , we framed challenges as problems to be solved , rather than providing answers or solutions ; this appealed to the desire of faculty to be autonomous and engage with complex intellectual questions . This worked especially well for our junior faculty . We also appealed to their practical side , by emphasizing the learning launch as an opportunity to collect evidence and feedback to continuously improve and work towards their dream course . This same data could be collected and lead towards a publication in teaching , a benefit to those on the tenure track , but also those in mid - career for whom this “ double - duty ” ( teaching and research ) would decrease opportunity costs .
Insight
We conducted a study of our own learning launch , the day - long course design event , using a pre- and post- survey asking faculty to rate their knowledge , experience , and confidence in key aspects of course design , teaching , and innovation . We also interviewed volunteer participants about their experiences . While all three factors increased , the confidence rating rose significantly . Our interviews confirmed that we had achieved our goal of increasing growth mindsets ( or at least the perception of one ) . Several respondents even indicated that the same sense of self - efficacy had extended to their other courses .
In the field of educational development , we often borrow insights and techniques from education more broadly . This experience strongly underscores the insight that faculty do not learn and are not motivated the same way as students , regardless of the age of the student . We gained empathy into the specific factors that work with this target audience .
Because we worked with faculty from different disciplines , we learned that disciplinary mindsets inform how faculty approach both storytelling and visualization . Our engineers , for example , created course maps that looked more like diagrams or wireframes ; while our humanities professors often made free- flowing , organic images . This proved to be challenging at times ( some disciplines seemed to want more structure , such as specific instructions , some wanted less ) but ultimately extended the repertoire of my staff ; while also supporting divergent thinking among the participants .
Approach
One of the primary adaptions of the design thinking process that we made was to allow faculty to work on individual projects ( their courses ) . We did not have them work in project or design teams . Most college courses are taught by individuals , so it is quite a challenge to consider how to make course design a group project . Anecdotally , faculty are known for their preference to be “ lone wolves ” “ cowboys ” or other terms associated with solitary work , but our interviews suggested that this is changing across the board , and that some fields are becoming noticeably more collaborative then others . We would like to figure out a way to incorporate this aspect of design thinking into course design ; especially the critical point between what is and what if , where the process works to bring people together in pursuit of a shared goal and to judge from criteria . This latter form of collaboration is often missing in academia ; which is rife with people who have ideas ; but often lacking in the will or ability to turn those ideas into constructive change . We need to think deeply about how to incorporate this dynamic .
A second major factor has to do with the outcomes . While we are confident that we increased the growth mindset of our participating faculty , a growth mindset may or may not translate into actual growth ; and whether or not it does so is difficult to measure . When I brought the results of our evaluations to my supervisor , for example , she was less excited by the results than I was . For someone in her position , such a shift in mindset is less tangible and seems only indirectly related to advancing the mission of the institution . We could track the courses our participating faculty taught the following semester , but the impact of one day of faculty development on teaching effectiveness is also indirect ; as teaching effectiveness is influenced by many , many factors beyond professional development . And just what exactly would we be measuring ? Learning is not the same as , say , a toaster , and just what good learning is or looks like is complicated , relative , ambiguous and contested . We simply ca n’t definitely prove that our course design day contributed to increased student learning . Our challenge is try to come up with an additional assessment ( or set of assessments ) that might get us closer to capturing this .
Finally , we have to consider our audience more carefully . Because the event is voluntary and requires a considerable time commitment ( for which participants are compensated ) , we likely appealed to participants who were already open to change , at least to some extent . To put it colloquially , in some ways we were singing to the choir . If we want to promote change within the organization as a whole , we need to find a way to get our more resistant or reluctant faculty to participate in activities such as course design day . We need to get these folks to the table , and getting them there may change how we motivate our participants and deliver our services . To date , our assessment efforts have also focused on volunteers , but perhaps it ’s time to talking to those faculty who do n’t participate ; even those who actively argue against the value of faculty development and/or teaching transformation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project Classroom : Design Thinking and Course Design
Challenge and Selection
I am an educational developer at a medium - sized , research - oriented University in the southern region of the United States . My primary role is to work with faculty from multiple disciplines to support effective and engaging student learning . In my experience , faculty are often highly resistant to changing how they teach and will hold on to established methods and perspectives long after they have ceased to be relevant or effective . I wanted to turn this around and make faculty more open , willing , and interested in adopting new teaching methods . To better understand this challenge , we followed IBM ’s process and consulted research and experts in three areas : adult pedagogy ( also called androgogy ) , faculty motivation , and organizational change . In addition , like the Good Kitchen team , my team and I conducted ethnographic research on my own faculty , including individual and group interviews ( of both students and faculty ) and extensive observations of classroom teaching across our campus . Like the MeYouhealth team , we determined that there are different sources of faculty resistance , but that these could be grouped into categories , or persona ( e.g. the junior faculty member who struggles with expertise ; the mid - career faculty member who struggles with opportunity costs ) .
After reviewing our insights from this information collaboratively , our team determined that our focus should be on developing a growth mindset around teaching and learning in our faculty . We reviewed a number of established methods to inculcate growth mindset , but these methods seemed to focus either on K- 12 students or corporate employees --- none were appropriate for our faculty audience . It was clear that we would need to adapt an existing approach , and we gravitated towards design thinking because it seemed to offer the autonomy and flexibility that the research on faculty motivation had identified as significant . Further , design thinking offered a structured approach to innovation , which would allow us to be able to scale our faculty development offerings ( we could take a mixed group through the process together , as opposed to , say , individual coaching ) and to take into account the diversity of knowledge , experience , and confidence we would likely encounter with our faculty participants ( they can determine what outcomes are within their capabilities or wow zones ) .
To that end , we designed a day - long retreat focusing on course re - design that incorporating modified versions of all four tools ( visualization , storytelling , mind mapping and learning launch ) . You might say that the first iteration of this event constituted the learning launch for our project team .
Application
In our warm up exercise , we tried to limber up the visualization muscles ( so to speak ) of our participants by having them imagine their dream house and describe it to the group , with attention to all of the senses and dimensions of a house ( e.g what does your house smell like ? How does your house make you feel ? Who is in your house ? Where is your house located ? , We then had them transfer that same sense of vivid visualization from their dream house to their dream course . This visualization included all of the elements of a course , not just those that appear on a syllabus . It is not usual for faculty to think of their courses as something visual so this exercise proved to be very powerful in helping them “ see ” their courses in new ways . We would continue this emphasis on visualizing a course throughout the day .
In the second part of the day ( what is ? ) , we asked our participating faculty to tell the stories that led them to their dream course ; including attention to the specific challenges and opportunities they face in their classroom ( we used a set of prompt questions ) . The research on faculty motivation talks about the value of a sense of community , and that is often missing around teaching . Most faculty teach alone and rarely have the opportunity to talk about teaching with others . Through story - telling , we provided them with the opportunity to do just that , to feel a sense of belonging ( I am not alone in the challenges I face ) and to gain inspiration from those colleagues whose repertoires differed from their own .
In the third section of the day ( what if ? ) , we engaged our participants in a mind mapping exercise in which they incorporated all of the elements of their dream course in a structured and thoughtful way . To that end , we provided each participant with colored sticky notes . The colors corresponded to various elements of a course ( e.g. pink = readings ; blue = experiential activities ; lavender = assignment ) . Once they identified these elements , we showed them a few models for inspiration , and then asked them to create a visual map of their course elements on a giant sticky note .
This process made them very uncomfortable ( somewhat intentionally ) as we asked them to throw out everything they had accumulated from previous courses and to start the process over from scratch . We also modelled course designs that were highly advanced or innovative , moving well beyond what most faculty would find comfortable of familiar . In its initial stages , this was a largely silent and noticeably tense process . That being said , this was also very much an iterative process , with participants moving and changing their sticky notes elements based on the evolution of their own thinking as well as input from my team and their colleagues . After a while , conversation increased and tensions relaxed . We asked participants to hang their creations along the walls of the room so that everyone could walk around , review , and offer feedback ; but this gallery walk served an additional purpose of providing a sense of safety in numbers . In other words , they may be trying something new , which is scary , but they were n’t doing so alone .
After creating their course maps , we asked faculty to develop the prototypes ( we called them blueprints ) for their newly redesigned courses into formal syllabi . At this point , we talked about turning these dream courses into learning launches for the following semester . Depending on their degree of comfort , we encouraged them to do small learning launches . In other words , they did n’t have to try to implement the full redesigned course immediately , but they could choose aspects of their design to adopt and evaluate ; to take baby steps towards their dream course .
We had identified risk - aversion as a major component of faculty resistance , and that risk - aversion comes from many of the same factors the video identified in section 2 of the course . From the literature , we knew that faculty evaluations tend to dip down after the launch of new intervention , but then they rise above previous levels after the 3rd iteration . This is a major risk , especially for faculty who are working towards tenure . So , we knew that this was a critical juncture in our process .
We tried to change the risk equation by appealing to the affective motivation — their desire of faculty to be creative ( to see their creations come to life , so to speak ) . This was especially powerful for our senior faculty . Throughout the day , we framed challenges as problems to be solved , rather than providing answers or solutions ; this appealed to the desire of faculty to be autonomous and engage with complex intellectual questions . This worked especially well for our junior faculty . We also appealed to their practical side , by emphasizing the learning launch as an opportunity to collect evidence and feedback to continuously improve and work towards their dream course . This same data could be collected and lead towards a publication in teaching , a benefit to those on the tenure track , but also those in mid - career for whom this “ double - duty ” ( teaching and research ) would decrease opportunity costs .
Insight
We conducted a study of our own learning launch , the day - long course design event , using a pre- and post- survey asking faculty to rate their knowledge , experience , and confidence in key aspects of course design , teaching , and innovation . We also interviewed volunteer participants about their experiences . While all three factors increased , the confidence rating rose significantly . Our interviews confirmed that we had achieved our goal of increasing growth mindsets ( or at least the perception of one ) . Several respondents even indicated that the same sense of self - efficacy had extended to their other courses .
In the field of educational development , we often borrow insights and techniques from education more broadly . This experience strongly underscores the insight that faculty do not learn and are not motivated the same way as students , regardless of the age of the student . We gained empathy into the specific factors that work with this target audience .
Because we worked with faculty from different disciplines , we learned that disciplinary mindsets inform how faculty approach both storytelling and visualization . Our engineers , for example , created course maps that looked more like diagrams or wireframes ; while our humanities professors often made free- flowing , organic images . This proved to be challenging at times ( some disciplines seemed to want more structure , such as specific instructions , some wanted less ) but ultimately extended the repertoire of my staff ; while also supporting divergent thinking among the participants .
Approach
One of the primary adaptions of the design thinking process that we made was to allow faculty to work on individual projects ( their courses ) . We did not have them work in project or design teams . Most college courses are taught by individuals , so it is quite a challenge to consider how to make course design a group project . Anecdotally , faculty are known for their preference to be “ lone wolves ” “ cowboys ” or other terms associated with solitary work , but our interviews suggested that this is changing across the board , and that some fields are becoming noticeably more collaborative then others . We would like to figure out a way to incorporate this aspect of design thinking into course design ; especially the critical point between what is and what if , where the process works to bring people together in pursuit of a shared goal and to judge from criteria . This latter form of collaboration is often missing in academia ; which is rife with people who have ideas ; but often lacking in the will or ability to turn those ideas into constructive change . We need to think deeply about how to incorporate this dynamic .
A second major factor has to do with the outcomes . While we are confident that we increased the growth mindset of our participating faculty , a growth mindset may or may not translate into actual growth ; and whether or not it does so is difficult to measure . When I brought the results of our evaluations to my supervisor , for example , she was less excited by the results than I was . For someone in her position , such a shift in mindset is less tangible and seems only indirectly related to advancing the mission of the institution . We could track the courses our participating faculty taught the following semester , but the impact of one day of faculty development on teaching effectiveness is also indirect ; as teaching effectiveness is influenced by many , many factors beyond professional development . And just what exactly would we be measuring ? Learning is not the same as , say , a toaster , and just what good learning is or looks like is complicated , relative , ambiguous and contested . We simply ca n’t definitely prove that our course design day contributed to increased student learning . Our challenge is try to come up with an additional assessment ( or set of assessments ) that might get us closer to capturing this .
Finally , we have to consider our audience more carefully . Because the event is voluntary and requires a considerable time commitment ( for which participants are compensated ) , we likely appealed to participants who were already open to change , at least to some extent . To put it colloquially , in some ways we were singing to the choir . If we want to promote change within the organization as a whole , we need to find a way to get our more resistant or reluctant faculty to participate in activities such as course design day . We need to get these folks to the table , and getting them there may change how we motivate our participants and deliver our services . To date , our assessment efforts have also focused on volunteers , but perhaps it ’s time to talking to those faculty who do n’t participate ; even those who actively argue against the value of faculty development and/or teaching transformation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22295 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Due to the COVID 19 global pandemic government had shutdown all offices , schools and stores . People were confined to their homes all vehicular traffic was banned and people could only walk for essential supplies . Right in the middle of this , I moved to a new role in my company that is a supplier of technology products . And we needed to create a few new Go - To- Market ( GTM ) offers . We did n’t want to do this in isolation but co - develop GTM along with a few stakeholder from our customers . Under normal circumstances this would be done via face - face interviews in the customer ’s office . But with everybody confined to work from home , we had rely on doing these interviews over the phone . This was a tremendous challenge given the overall stressful situation due to the pandemic .
Selection
When we started making these calls to stakeholders for their feedback , we sensed that stakeholders were extremely distracted , could hear children and dogs barking in the background or stakeholder put us an mute and went away to handle another task . After the 1st few disastrous calls , we decided that we need to change the format . We need to make process more interesting for the stakeholders , so that stakeholders will make an extra effort to find a quieter place in their house with a better wifi signal . We chose the storytelling tool , building a story for each of the different GTM that we were creating .
Application
We changed the process of the stakeholder interview call . We took into consideration that the wifi signal maybe poor , so we reduced the number of powerpoint slides to just 1 - 2 per GTM . The key focus was to build an interesting story around each of the GTM that we were asking for feedback . To have an interesting storyline we built in key details such as …
• Which City and country did the this situation take place . • The type of customer ( bank , supermarket or manufacturing ) • Challenge that this customer was facing • Made personal by adding first name of the customer
We inserted the Technology product into the storyline , and highlighted how technology solved some of the challenges the customer was having .
Insight
After we changed the format and used the storyline methodology to get feedback from our stakeholders on the co - creation of GTM we observed
• Many of the calls started of with background noise and distractions , but once we
started the story the stakeholders were curious and did n’t want to miss out on the plot , they asked us to hold and moved to quieter area
• There was much more engagement from the stakeholders , they asked about the
details and wanted to know more about the story and the actors in the story
• The calls lasted much longer , and stakeholders at times even cancelled or postponed
their next calls to stay on
• And it was not only about the stakeholders , but we as team felt more energy and
positive about the process
• We got pages of notes from each call as feedback , and several new ideas that we had
not thought about
Approach
We used the storyline methodology a little by accident and in an adhoc method . After reviewing the course material and listening to experts like Luis Rodriguez , I understood why the storyline tool worked for us . In some of the past projects that I have worked on we focused on the technology component and not enough on the Human Dimension as Guida discusses . In this hyper connected environment and virtual world it is becoming increasing important to engage with stakeholders and get quality feedback during the co - creation process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Due to the COVID 19 global pandemic government had shutdown all offices , schools and stores . People were confined to their homes all vehicular traffic was banned and people could only walk for essential supplies . Right in the middle of this , I moved to a new role in my company that is a supplier of technology products . And we needed to create a few new Go - To- Market ( GTM ) offers . We did n’t want to do this in isolation but co - develop GTM along with a few stakeholder from our customers . Under normal circumstances this would be done via face - face interviews in the customer ’s office . But with everybody confined to work from home , we had rely on doing these interviews over the phone . This was a tremendous challenge given the overall stressful situation due to the pandemic .
Selection
When we started making these calls to stakeholders for their feedback , we sensed that stakeholders were extremely distracted , could hear children and dogs barking in the background or stakeholder put us an mute and went away to handle another task . After the 1st few disastrous calls , we decided that we need to change the format . We need to make process more interesting for the stakeholders , so that stakeholders will make an extra effort to find a quieter place in their house with a better wifi signal . We chose the storytelling tool , building a story for each of the different GTM that we were creating .
Application
We changed the process of the stakeholder interview call . We took into consideration that the wifi signal maybe poor , so we reduced the number of powerpoint slides to just 1 - 2 per GTM . The key focus was to build an interesting story around each of the GTM that we were asking for feedback . To have an interesting storyline we built in key details such as …
• Which City and country did the this situation take place . • The type of customer ( bank , supermarket or manufacturing ) • Challenge that this customer was facing • Made personal by adding first name of the customer
We inserted the Technology product into the storyline , and highlighted how technology solved some of the challenges the customer was having .
Insight
After we changed the format and used the storyline methodology to get feedback from our stakeholders on the co - creation of GTM we observed
• Many of the calls started of with background noise and distractions , but once we
started the story the stakeholders were curious and did n’t want to miss out on the plot , they asked us to hold and moved to quieter area
• There was much more engagement from the stakeholders , they asked about the
details and wanted to know more about the story and the actors in the story
• The calls lasted much longer , and stakeholders at times even cancelled or postponed
their next calls to stay on
• And it was not only about the stakeholders , but we as team felt more energy and
positive about the process
• We got pages of notes from each call as feedback , and several new ideas that we had
not thought about
Approach
We used the storyline methodology a little by accident and in an adhoc method . After reviewing the course material and listening to experts like Luis Rodriguez , I understood why the storyline tool worked for us . In some of the past projects that I have worked on we focused on the technology component and not enough on the Human Dimension as Guida discusses . In this hyper connected environment and virtual world it is becoming increasing important to engage with stakeholders and get quality feedback during the co - creation process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14454 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING : Utilization of Brainstorming Tool to Create a Foolproof Relief
and Rescue Operations in the Philippines
By Jamal Wahab
CHALLENGE
Image source : https://www.google.com/url?sa=i&url=https%3A%2F%2Finteraksyon.philstar.com%2Ftrends- spotlights%2F2020%2F11%2F12%2F180332%2Fwidespread - flooding - during - ulysses - onslaught - triggers - memories - of-2009s- ondoy%2F&psig = AOvVaw0nJWUdtSz5On4qDYmupYP_&ust=1605587485880000&source = images&cd = vfe&ved=0CAIQjRxqFwoTCMDi_tOdhu0C FQAAAAAdAAAAABAD Filipinos are often portrayed as free - spirited : smiling even at the brink of misery , laughing even at the wallows of despair , and joking even at the expense of one ’s well - being . With the country regarded as ever resilient , it is concurred to foster a national image of a strong nation and uplift the disposition of each of its citizens . However , the resiliency of the Filipinos has also been irrefutably contentious . Recent arguments claim that the people in power relations incline to brush off adversities like that of the deadly pandemic and frightening calamities as something commonly dealt with on a daily basis . The present - day society outwardly overemphasizes and overplays Filipinos ’ resilient trait . The very same resiliency is the one conjuring up the dismissal of risks in an advent of another insignificant event . Granted that frequent super typhoons on top of the pandemic are not abating and the stop - gap measures such as community quarantine and rescue operations are not sufficiently working , this so - called resiliency induces not a foolproof borderline for the nation but rather a tinge of frailocracy to its people .
With an aim to cease the social stigmatization engulfing the Philippine society , I would like to focus this study on possible effective and efficient ways in upholding the welfare of all the citizens of this venerable nation in the face of the virulent COVID-19 and super typhoon streaks targeting not only the privileged class but most especially the oppressed sectors . This is through designing an ideal model for relief and rescue operations that would cater the needs of those who are severely affected during this hardest and darkest times . SELECTION
Image source : https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.tes.com%2Flessons%2FSXXLSjVkqghu4Q%2Fbrainstorming- expository - writing&psig = AOvVaw18HOrC- 8OUpoTBewPKSir6&ust=1605587398481000&source = images&cd = vfe&ved=0CAIQjRxqFwoTCPiBraidhu0CFQAAAAAdAAAAABAJ The tool I decided to utilize is the Brainstorming Tool . This , I believe , is the most appropriate because it serves as a collective bowl of ideas from various people who are deemed to have gained expertise and compassion in this particular field . According to Dianne Ty who spent years in product marketing and new product development , design thinking is an interesting approach mainly because it is unique compared to all the other typical ideations . Brainstorming , as one of the familiar tools to us , is actually crucial to apply for it requires a more structured representation than the commonly known free - form approach . This is to ensure that all the information and ideas to be gathered from various people will be properly solicited , sorted out , dissected , and employed . Moreover , brainstorming is presumably the soundest method for this study as it constantly prompting a large array of people who would be willing to share their experiences , ideas , and opinions about the correct organization of relief and rescue operations as well as promoting a wider range of valuable resolutions to the given problem .
APPLICATION As I ponder on this course , I would like to apply the organized method of brainstorming session proposed by the Business Development Bank of Canada ( BDC ) . The first step for the brainstorming process is defining the exact problem . For this case , it is the ineffective and inefficient ways to execute the relief and rescue operations during the difficult times like that of the super typhoons in the Philippines . The second step is laying out all the relevant and significant contexts and additional information . This is to ensure that the proponents of the study are actually going to the right path that would determine the specific needs of the people and establish a call of action . The third step is choosing the appropriate facilitator for the study / project . For this case , I assume the position since I have determined the specific challenge and selected the appropriate tool for this study . The fourth step is inviting the right people . This might be a little difficult because the community quarantine hinders everyone to personally meet and connect with each other . Fortunately , the internet and social media equip me to better incorporate the necessary things to be accomplished for this study . I would like to reach out to private organizations and concerned individuals because I believe that they would be of great help in planning of the advocated project . The fifth step is setting the agenda . This is a very basic thing to do . It is a common knowledge that a profound agenda is required in any design thinking . For this case , the agenda is to have a collective set of responses , insights , and experiences that may potentially build upon the development of an effective and efficient relief and rescue operations . The last and most crucial step is holding the session . In this step , every single person invited for this session will be delivering significant insights for the creation of a resolution . All of the people involved have the rights to speak their minds as their thoughts may play a vital role in the execution of the project . A separate notetaker is assigned to gather all the details that have been talked about . After everyone has spoken , a concrete plan will be accomplished in response to the determined problem of the study . There may be revisions along the way that makes the whole process cyclical . In the entirety , carrying out all the steps is certainly an arduous task but , nevertheless , all the Filipino people ( and/or probably the other nations ) will be benefiting greatly in this study . INSIGHT The application of Brainstorming Tool in this study allowed me to freely think of ideas – whether it is feasible or not does not really give much of an importance because that is the purpose of this tool . It basically encouraged me more to work competently and politely with other people in solving the stated challenge and generating innovative ideas . I believe that this tool did not only harness my hard skills ( e.g. , intellectual intelligence , content creation , data management , and critical thinking ) but also improved my soft skills ( e.g. , emotional intelligence , team player aptitude , adaptability , and work ethics ) . The diverse group of people working hand - in - hand to produce an enhanced model for relief and rescue operations specifically designed for the Filipino people guided me to have a broader and deeper growth mindset of what more can I contribute to my nation . Towards the end of the study , I began to realize that by using the brainstorming tool , I enabled myself to be accustomed with bottom - top approach . This approach focuses first
on the perspective of the people who are actually under such circumstances before creating a coalition to particularly cater the needs of these people , then submitting the design to the people in power relations or the higher ups . Overall , I did not regret utilizing the brainstorming tool for it greatly benefited me and this study . APPROACH
Imgae source : https://www.google.com/url?sa=i&url=http%3A%2F%2Fwww.workem.com%2Findex.php%2Fbl og%2Fconcept - development - and - interweaving - used - in - varied- circumstances&psig = AOvVaw2Key2vxGyO92nzU7itBP07&ust=1605587632319000&source = ima ges&cd = vfe&ved=0CAIQjRxqFwoTCODK7paehu0CFQAAAAAdAAAAABAJ If I had not used the Brainstorming Tool , I would suggest an alternative one which is the Concept Development Tool . This basically just inherits out the output done in the brainstorming ; however , the huge difference that this tool can have compared to the previous one is the fact that it follows the phase of insights - > ideas - > concepts . With this phase , the proponents of the study would be able to further organize the inputs to coherent clusters . Afterwards , an accurate and foolproof plan may now be executed in line with the proposed problem which is the creation of effective and efficient relief and rescue operations for the victims of super typhoon .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jamal Wahab
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING : Utilization of Brainstorming Tool to Create a Foolproof Relief
and Rescue Operations in the Philippines
By Jamal Wahab
CHALLENGE
Image source : https://www.google.com/url?sa=i&url=https%3A%2F%2Finteraksyon.philstar.com%2Ftrends- spotlights%2F2020%2F11%2F12%2F180332%2Fwidespread - flooding - during - ulysses - onslaught - triggers - memories - of-2009s- ondoy%2F&psig = AOvVaw0nJWUdtSz5On4qDYmupYP_&ust=1605587485880000&source = images&cd = vfe&ved=0CAIQjRxqFwoTCMDi_tOdhu0C FQAAAAAdAAAAABAD Filipinos are often portrayed as free - spirited : smiling even at the brink of misery , laughing even at the wallows of despair , and joking even at the expense of one ’s well - being . With the country regarded as ever resilient , it is concurred to foster a national image of a strong nation and uplift the disposition of each of its citizens . However , the resiliency of the Filipinos has also been irrefutably contentious . Recent arguments claim that the people in power relations incline to brush off adversities like that of the deadly pandemic and frightening calamities as something commonly dealt with on a daily basis . The present - day society outwardly overemphasizes and overplays Filipinos ’ resilient trait . The very same resiliency is the one conjuring up the dismissal of risks in an advent of another insignificant event . Granted that frequent super typhoons on top of the pandemic are not abating and the stop - gap measures such as community quarantine and rescue operations are not sufficiently working , this so - called resiliency induces not a foolproof borderline for the nation but rather a tinge of frailocracy to its people .
With an aim to cease the social stigmatization engulfing the Philippine society , I would like to focus this study on possible effective and efficient ways in upholding the welfare of all the citizens of this venerable nation in the face of the virulent COVID-19 and super typhoon streaks targeting not only the privileged class but most especially the oppressed sectors . This is through designing an ideal model for relief and rescue operations that would cater the needs of those who are severely affected during this hardest and darkest times . SELECTION
Image source : https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.tes.com%2Flessons%2FSXXLSjVkqghu4Q%2Fbrainstorming- expository - writing&psig = AOvVaw18HOrC- 8OUpoTBewPKSir6&ust=1605587398481000&source = images&cd = vfe&ved=0CAIQjRxqFwoTCPiBraidhu0CFQAAAAAdAAAAABAJ The tool I decided to utilize is the Brainstorming Tool . This , I believe , is the most appropriate because it serves as a collective bowl of ideas from various people who are deemed to have gained expertise and compassion in this particular field . According to Dianne Ty who spent years in product marketing and new product development , design thinking is an interesting approach mainly because it is unique compared to all the other typical ideations . Brainstorming , as one of the familiar tools to us , is actually crucial to apply for it requires a more structured representation than the commonly known free - form approach . This is to ensure that all the information and ideas to be gathered from various people will be properly solicited , sorted out , dissected , and employed . Moreover , brainstorming is presumably the soundest method for this study as it constantly prompting a large array of people who would be willing to share their experiences , ideas , and opinions about the correct organization of relief and rescue operations as well as promoting a wider range of valuable resolutions to the given problem .
APPLICATION As I ponder on this course , I would like to apply the organized method of brainstorming session proposed by the Business Development Bank of Canada ( BDC ) . The first step for the brainstorming process is defining the exact problem . For this case , it is the ineffective and inefficient ways to execute the relief and rescue operations during the difficult times like that of the super typhoons in the Philippines . The second step is laying out all the relevant and significant contexts and additional information . This is to ensure that the proponents of the study are actually going to the right path that would determine the specific needs of the people and establish a call of action . The third step is choosing the appropriate facilitator for the study / project . For this case , I assume the position since I have determined the specific challenge and selected the appropriate tool for this study . The fourth step is inviting the right people . This might be a little difficult because the community quarantine hinders everyone to personally meet and connect with each other . Fortunately , the internet and social media equip me to better incorporate the necessary things to be accomplished for this study . I would like to reach out to private organizations and concerned individuals because I believe that they would be of great help in planning of the advocated project . The fifth step is setting the agenda . This is a very basic thing to do . It is a common knowledge that a profound agenda is required in any design thinking . For this case , the agenda is to have a collective set of responses , insights , and experiences that may potentially build upon the development of an effective and efficient relief and rescue operations . The last and most crucial step is holding the session . In this step , every single person invited for this session will be delivering significant insights for the creation of a resolution . All of the people involved have the rights to speak their minds as their thoughts may play a vital role in the execution of the project . A separate notetaker is assigned to gather all the details that have been talked about . After everyone has spoken , a concrete plan will be accomplished in response to the determined problem of the study . There may be revisions along the way that makes the whole process cyclical . In the entirety , carrying out all the steps is certainly an arduous task but , nevertheless , all the Filipino people ( and/or probably the other nations ) will be benefiting greatly in this study . INSIGHT The application of Brainstorming Tool in this study allowed me to freely think of ideas – whether it is feasible or not does not really give much of an importance because that is the purpose of this tool . It basically encouraged me more to work competently and politely with other people in solving the stated challenge and generating innovative ideas . I believe that this tool did not only harness my hard skills ( e.g. , intellectual intelligence , content creation , data management , and critical thinking ) but also improved my soft skills ( e.g. , emotional intelligence , team player aptitude , adaptability , and work ethics ) . The diverse group of people working hand - in - hand to produce an enhanced model for relief and rescue operations specifically designed for the Filipino people guided me to have a broader and deeper growth mindset of what more can I contribute to my nation . Towards the end of the study , I began to realize that by using the brainstorming tool , I enabled myself to be accustomed with bottom - top approach . This approach focuses first
on the perspective of the people who are actually under such circumstances before creating a coalition to particularly cater the needs of these people , then submitting the design to the people in power relations or the higher ups . Overall , I did not regret utilizing the brainstorming tool for it greatly benefited me and this study . APPROACH
Imgae source : https://www.google.com/url?sa=i&url=http%3A%2F%2Fwww.workem.com%2Findex.php%2Fbl og%2Fconcept - development - and - interweaving - used - in - varied- circumstances&psig = AOvVaw2Key2vxGyO92nzU7itBP07&ust=1605587632319000&source = ima ges&cd = vfe&ved=0CAIQjRxqFwoTCODK7paehu0CFQAAAAAdAAAAABAJ If I had not used the Brainstorming Tool , I would suggest an alternative one which is the Concept Development Tool . This basically just inherits out the output done in the brainstorming ; however , the huge difference that this tool can have compared to the previous one is the fact that it follows the phase of insights - > ideas - > concepts . With this phase , the proponents of the study would be able to further organize the inputs to coherent clusters . Afterwards , an accurate and foolproof plan may now be executed in line with the proposed problem which is the creation of effective and efficient relief and rescue operations for the victims of super typhoon .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jamal Wahab"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7137 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection I work as a Global Marketing Manager and Creative Strategist for a South Korean tech company and our mission is to market our group communication app in the US and generate an active user community . Our product is a utility - something that is handy and solves the everyday small problems of group communication . This is the challenge as we are not a super innovative news - worthy product that is easier to get people ’s attention and to market effectively . This is where I selected ‘ Storytelling ’ as a tool to create marketing campaigns that worked . Application We advertise our app on social where content is king and people are there to be entertained or to find knowledge that is useful to their lives . When we advertised with ad creatives that were dry and simply explained the various features it had , the ad campaigns had very poor performance . People are not computers that are just looking for information - they are emotional beings who have jobs , families , beliefs , and values . This is why storytelling is so powerful . In order to create better ad creatives , I first researched our target audience to understand what they think , feel , and value in their lives - and also how they communicate with their group . With these insights , I began to script and produce ad creatives that have a narrative element relevant to the target audience ’s lives . This could be a situation they faced in their daily lives or a strong belief they held . Storytelling was carefully considered in both the visual and copywriting parts of the ad . Visually , people can relate to the things and scenes that they see everyday , Also if those things are portrayed in an intriguing visual style it will help to catch people ’s attention while they fast scroll through their social feed . Insight & Approach After applying storytelling to our marketing campaigns , our target audiences resonated strongly with our ads and we saw a tremendous increase in performance . Because we were trying to think from the audience ’s perspective and telling a story relevant to them , our audience were engaged and happy to learn about our product . they were commenting , tagging , and sharing our ads with their friends who they thought the app would be useful for . As a result , we were able to acquire hundreds of thousands of installs from our campaigns and build out an active user community in the US market . I would say storytelling is a key tool that is absolutely necessary for all businesses to understand and to utilize .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection I work as a Global Marketing Manager and Creative Strategist for a South Korean tech company and our mission is to market our group communication app in the US and generate an active user community . Our product is a utility - something that is handy and solves the everyday small problems of group communication . This is the challenge as we are not a super innovative news - worthy product that is easier to get people ’s attention and to market effectively . This is where I selected ‘ Storytelling ’ as a tool to create marketing campaigns that worked . Application We advertise our app on social where content is king and people are there to be entertained or to find knowledge that is useful to their lives . When we advertised with ad creatives that were dry and simply explained the various features it had , the ad campaigns had very poor performance . People are not computers that are just looking for information - they are emotional beings who have jobs , families , beliefs , and values . This is why storytelling is so powerful . In order to create better ad creatives , I first researched our target audience to understand what they think , feel , and value in their lives - and also how they communicate with their group . With these insights , I began to script and produce ad creatives that have a narrative element relevant to the target audience ’s lives . This could be a situation they faced in their daily lives or a strong belief they held . Storytelling was carefully considered in both the visual and copywriting parts of the ad . Visually , people can relate to the things and scenes that they see everyday , Also if those things are portrayed in an intriguing visual style it will help to catch people ’s attention while they fast scroll through their social feed . Insight & Approach After applying storytelling to our marketing campaigns , our target audiences resonated strongly with our ads and we saw a tremendous increase in performance . Because we were trying to think from the audience ’s perspective and telling a story relevant to them , our audience were engaged and happy to learn about our product . they were commenting , tagging , and sharing our ads with their friends who they thought the app would be useful for . As a result , we were able to acquire hundreds of thousands of installs from our campaigns and build out an active user community in the US market . I would say storytelling is a key tool that is absolutely necessary for all businesses to understand and to utilize .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9660 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is an absolutely incredible tool that has helped me much to deal with some problems . I use this tool in my home . I have a younger brother and sister in my family , and I have to spend most of time looking after them , given this pandemic - time . When I have to look after them , we share stories for multiple purposes . Not too long ago , I realized that our bond is not too strong , in terms of sharing our feelings with each other . Also , as an introvert , I was facing different challenges to communicate with people , and share my thoughts , even with my own family members . It was hampering my social ability . I felt as if I was missing one of the most important aspects of being human , which is socialization . As a part of solution , I chose storytelling , so that it can become easier for me to deliver my thoughts , and at the same time , strengthen my relationship with my siblings . Storytelling is simply an act of sharing stories . Often , when they need help with study , or I have to understand them , as a part of communication , I use storytelling . I tell them stories of my own life , and others which I 've heard from my parents , to help them cope with some problems they face . I use storytelling , to break down my emotions as a story to share . From the video in this course , what I deduced is that storytelling is a very easy way not only to connect with people , understand them , but also to connect with myself . So , I chose storytelling to deal with this challenge to overcome a little dark side of being an introvert , and to connect more with my siblings , because I find it easy and effective .
Application
Well , the first time I got the idea of storytelling when I was watching a YouTube video , where a speaker was telling story of her about facing domestic violence and how she divorced , going against the narrow- minded society . I felt that it was a great medium to encourage many people to stand up for themselves , and against many problems of the society . By practicing storytelling at my home , I am able to teach my younger siblings about the lessons of morality , and positivity . As far as I can tell , this has changed the way I think , and my perspective in viewing a problem . It helped me to sow the positive culture , in my home , of sharing thoughts , and being comfortable with speaking with people .
The best storytelling exercise we do is , playing different roles . Well , it 's like a minor game . We assign different roles to each other , like of a doctor , who is working on rural areas to help people , or a farmer and so on . And , then we ask each other to share the ( fantasized ) stories about the best work they had done in their respective fields . Getting into such character encourages my siblings to think creatively and of course in an innovative way to create scenarios of opportunities in face of problems . Also , we give each other a certain time period to discuss about the best and worst part of days , and connect them with stories by thinking what we could 've done to make those situations better . This caused us to have strong perspective about certain situations , and certain topics .
Storytelling helped me and hopefully them to cope with problems they faced in the day , strengthen our relation as siblings , and be comfortable sharing our thoughts , and emotions with others .
Insight & Approach
Well , I ca n't describe how much helpful storytelling has been to me and my family relations . The timid and shy myself has now metamorphosed into an open human , who can now share and deal with a huge range of emotional turmoil . I can now comfortably reason my opinion in front of other people , not only my family . And , in case of my siblings , they have become more open to me , and the boring life has been spiced up . In all , it has boosted my self - confidence , perspectives on certain things , my social relations , communications , and my thought process .
After applying storytelling with my siblings , I found it affecting on other aspects of my life too . I was once walking to my school for I missed my bus that day . On the way , I stood up against a mother who was yelling and beating her child for a tiny wrong thing he had done . I could n't imagine myself being at that position , from a shy girl who could n't stand up for herself to claiming right against the wrong thing . Also , I found myself being less nervous delivering speech in class , and debating with a friend on any topic and that also with strong opinions . So , as an alternative approach , storytelling helps to provide chain effect on multiple aspects of life . With that being said , I too think that storytelling helps in much more areas of life , than only business .
As an alternative approach , I think I will apply storytelling in a bigger and broader area like social activity , and delivering my opinion to people in larger platform to speak against the wrong doings in our society . As an example , delivering speeches in school , and working collectively in certain problems might be an initiation . Also , I will use storytelling along with visualization , to make the exchange process more effective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is an absolutely incredible tool that has helped me much to deal with some problems . I use this tool in my home . I have a younger brother and sister in my family , and I have to spend most of time looking after them , given this pandemic - time . When I have to look after them , we share stories for multiple purposes . Not too long ago , I realized that our bond is not too strong , in terms of sharing our feelings with each other . Also , as an introvert , I was facing different challenges to communicate with people , and share my thoughts , even with my own family members . It was hampering my social ability . I felt as if I was missing one of the most important aspects of being human , which is socialization . As a part of solution , I chose storytelling , so that it can become easier for me to deliver my thoughts , and at the same time , strengthen my relationship with my siblings . Storytelling is simply an act of sharing stories . Often , when they need help with study , or I have to understand them , as a part of communication , I use storytelling . I tell them stories of my own life , and others which I 've heard from my parents , to help them cope with some problems they face . I use storytelling , to break down my emotions as a story to share . From the video in this course , what I deduced is that storytelling is a very easy way not only to connect with people , understand them , but also to connect with myself . So , I chose storytelling to deal with this challenge to overcome a little dark side of being an introvert , and to connect more with my siblings , because I find it easy and effective .
Application
Well , the first time I got the idea of storytelling when I was watching a YouTube video , where a speaker was telling story of her about facing domestic violence and how she divorced , going against the narrow- minded society . I felt that it was a great medium to encourage many people to stand up for themselves , and against many problems of the society . By practicing storytelling at my home , I am able to teach my younger siblings about the lessons of morality , and positivity . As far as I can tell , this has changed the way I think , and my perspective in viewing a problem . It helped me to sow the positive culture , in my home , of sharing thoughts , and being comfortable with speaking with people .
The best storytelling exercise we do is , playing different roles . Well , it 's like a minor game . We assign different roles to each other , like of a doctor , who is working on rural areas to help people , or a farmer and so on . And , then we ask each other to share the ( fantasized ) stories about the best work they had done in their respective fields . Getting into such character encourages my siblings to think creatively and of course in an innovative way to create scenarios of opportunities in face of problems . Also , we give each other a certain time period to discuss about the best and worst part of days , and connect them with stories by thinking what we could 've done to make those situations better . This caused us to have strong perspective about certain situations , and certain topics .
Storytelling helped me and hopefully them to cope with problems they faced in the day , strengthen our relation as siblings , and be comfortable sharing our thoughts , and emotions with others .
Insight & Approach
Well , I ca n't describe how much helpful storytelling has been to me and my family relations . The timid and shy myself has now metamorphosed into an open human , who can now share and deal with a huge range of emotional turmoil . I can now comfortably reason my opinion in front of other people , not only my family . And , in case of my siblings , they have become more open to me , and the boring life has been spiced up . In all , it has boosted my self - confidence , perspectives on certain things , my social relations , communications , and my thought process .
After applying storytelling with my siblings , I found it affecting on other aspects of my life too . I was once walking to my school for I missed my bus that day . On the way , I stood up against a mother who was yelling and beating her child for a tiny wrong thing he had done . I could n't imagine myself being at that position , from a shy girl who could n't stand up for herself to claiming right against the wrong thing . Also , I found myself being less nervous delivering speech in class , and debating with a friend on any topic and that also with strong opinions . So , as an alternative approach , storytelling helps to provide chain effect on multiple aspects of life . With that being said , I too think that storytelling helps in much more areas of life , than only business .
As an alternative approach , I think I will apply storytelling in a bigger and broader area like social activity , and delivering my opinion to people in larger platform to speak against the wrong doings in our society . As an example , delivering speeches in school , and working collectively in certain problems might be an initiation . Also , I will use storytelling along with visualization , to make the exchange process more effective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22515 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION : MIND MAPPING
Challenge
I am managing a large , organizational transformation program for an international sporting organization in Switzerland . The program portfolio includes over 15 internal projects and one of the key projects for this year is working under a very strict timeline .
After an initial but short phase of well - intentioned discovery and data gathering , the project team jumped into developing a new process , training a pilot population and implementing a new system to support it . The team is making good progress according to their delivery plan while the significant amount of data initially gathered has been left unanalyzed and unused .
However , early feedback and reporting emerging from pilot populations and senior management has been very mixed and the team is growing frustrated . In addition , the project team ’s laser focus on delivery means that collaboration and alignment with colleagues and peers outside has suffered . Finally , a program steering committee meeting is upcoming in the next two weeks and we are now at pains to agree between the program and project teams on what to share with the senior management .
Selection
To help the project team take a step back I decided to prepare the mind - mapping exercise . I initially selected the exercise as a means of getting the team to take the time to immerse themselves in all the available employee data they had amassed – but largely left aside – since the beginning of the project . I was tipped off to the idea from the Mind Mapping tool video in Week 3 with [email protected] as a way we could “ distill all that data into information and insights that can be easily communicated . ”
I also recognized the potential opportunity for the workshop to establish a “ common mind ” , i.e. create alignment between the project team , the program management and some of the functional colleagues . I proposed that we could use the workshop to produce learnings and insights that we could share with the Steering Committee .
Application
Together with the project management officer we gathered elements from interviews , working group summaries , surveys , governance minutes , training feedback forms etc . , cleared a wall in our project office and posted up all of the data we felt might be relevant . I invited the project team , functional team members and the members of the program office to join the Gallery Walk and all invited parties showed up . Everyone went through the gallery silently collecting ideas and notes on post - its etc . Afterward , we worked in a group session to share each of our elements and observations , identify themes and “ map ” them . Using the “ So What ? ” prompt we were able to identify a number of key insights .
Insights
Many insights emerged that were relevant for the project . One of the most important was that there was a high level of agreement and alignment across the group on a limited number of important themes . A common , clearer mind was emerging .
This led to a very open discussion on how these insights could not only be shared with the Steering Committee but be integrated into the project scope , approach and delivery . Numerous new ideas were born out of the session and all of us left energized by the shared clarity , which immediately resulted in re - prioritization discussions , shared action plans and renewed overall commitment of the entire group to the project .
Approach
Next time I would leave even more time for the discussion and formalization of common insights . I would be more vigilant about keeping the team from jumping into solution - seeking and brainstorming , which I found to be a strong temptation myself when confronted with such rich conclusions .
Finally , I probably did n’t feel comfortable enough to trust the exercise as completely as I could have . Having now seen the power of the exercise , I will feel more confident about the process and would n’t hesitate to include even more people and breaking out into smaller discussion groups next time .
| EMAIL: [email protected]
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION : MIND MAPPING
Challenge
I am managing a large , organizational transformation program for an international sporting organization in Switzerland . The program portfolio includes over 15 internal projects and one of the key projects for this year is working under a very strict timeline .
After an initial but short phase of well - intentioned discovery and data gathering , the project team jumped into developing a new process , training a pilot population and implementing a new system to support it . The team is making good progress according to their delivery plan while the significant amount of data initially gathered has been left unanalyzed and unused .
However , early feedback and reporting emerging from pilot populations and senior management has been very mixed and the team is growing frustrated . In addition , the project team ’s laser focus on delivery means that collaboration and alignment with colleagues and peers outside has suffered . Finally , a program steering committee meeting is upcoming in the next two weeks and we are now at pains to agree between the program and project teams on what to share with the senior management .
Selection
To help the project team take a step back I decided to prepare the mind - mapping exercise . I initially selected the exercise as a means of getting the team to take the time to immerse themselves in all the available employee data they had amassed – but largely left aside – since the beginning of the project . I was tipped off to the idea from the Mind Mapping tool video in Week 3 with [email protected] as a way we could “ distill all that data into information and insights that can be easily communicated . ”
I also recognized the potential opportunity for the workshop to establish a “ common mind ” , i.e. create alignment between the project team , the program management and some of the functional colleagues . I proposed that we could use the workshop to produce learnings and insights that we could share with the Steering Committee .
Application
Together with the project management officer we gathered elements from interviews , working group summaries , surveys , governance minutes , training feedback forms etc . , cleared a wall in our project office and posted up all of the data we felt might be relevant . I invited the project team , functional team members and the members of the program office to join the Gallery Walk and all invited parties showed up . Everyone went through the gallery silently collecting ideas and notes on post - its etc . Afterward , we worked in a group session to share each of our elements and observations , identify themes and “ map ” them . Using the “ So What ? ” prompt we were able to identify a number of key insights .
Insights
Many insights emerged that were relevant for the project . One of the most important was that there was a high level of agreement and alignment across the group on a limited number of important themes . A common , clearer mind was emerging .
This led to a very open discussion on how these insights could not only be shared with the Steering Committee but be integrated into the project scope , approach and delivery . Numerous new ideas were born out of the session and all of us left energized by the shared clarity , which immediately resulted in re - prioritization discussions , shared action plans and renewed overall commitment of the entire group to the project .
Approach
Next time I would leave even more time for the discussion and formalization of common insights . I would be more vigilant about keeping the team from jumping into solution - seeking and brainstorming , which I found to be a strong temptation myself when confronted with such rich conclusions .
Finally , I probably did n’t feel comfortable enough to trust the exercise as completely as I could have . Having now seen the power of the exercise , I will feel more confident about the process and would n’t hesitate to include even more people and breaking out into smaller discussion groups next time .
### Output: | {
"EMAIL": [
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14484 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind mapping
Challenge
Working in a digital company in the Travel & Leisure industry , we have the opportunity to introduce a new kind of search for our customers . We already have an existing Proof of Concept but we knew from some user tests that this product had a lot of issues in terms of usability , interaction and content quality . The Poc has been built from a tech point of view , thinking about great possibilities that come out from new technologies applied but there is not any study , research about what customers need and what kind of problems this product could solve . So I started interviewing customers and investigating their needs and expectations in regards to a specific situation .
Selection
At this point of the initiative , I defined and organised a first workshop with stakeholders from different roles and I choose Mind mapping tool because the scope was to digest all the data I collected from users , create a common knowledge on what users need and build a strong collaboration to go ahead with the process having a solid base of data .
Application
I prepared printed material to lay out in the workshop room so that participants could easily consult and really start thinking from a customer point of view . Those materials contain insights in different forms : quotes , emotions , pain points , win points , diary description , and other important concepts come from user interviews . Participants have been divided into 4 groups and been provided with large white paper , post - it and pen and they have 10 minutes to familiarize with data collected , 10 minutes to write what they think is important in regards to what customers say , think , do and feel ( empathy map ) . A � er this , each group has time to share , discuss and cluster thoughts and insights , highlighting connections . What ’s more , they create need statements starting from maps already done .
Insight & Approach
At the end of this workshop we agree on some design statements in the HMW form to improve fall short of expectations , to not make customers lose in the flow and to tailor search experience in order to map customers expectations and needs . The next step is to ideate solutions based on design statements / criteria defined together and be prepared for the first test of this new product .
I think mind mapping is a great tool to share insights and especially to empathise with customers and build a common knowledge to start ideation phase . If a similar initiative will come to me , I probably add an exercise to even more familiarize with customers ' frustrations and enrich insights from the existing proof of concept ( e.g. a user in each group tries out the POC while others observe and take notes to then share and discuss ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind mapping
Challenge
Working in a digital company in the Travel & Leisure industry , we have the opportunity to introduce a new kind of search for our customers . We already have an existing Proof of Concept but we knew from some user tests that this product had a lot of issues in terms of usability , interaction and content quality . The Poc has been built from a tech point of view , thinking about great possibilities that come out from new technologies applied but there is not any study , research about what customers need and what kind of problems this product could solve . So I started interviewing customers and investigating their needs and expectations in regards to a specific situation .
Selection
At this point of the initiative , I defined and organised a first workshop with stakeholders from different roles and I choose Mind mapping tool because the scope was to digest all the data I collected from users , create a common knowledge on what users need and build a strong collaboration to go ahead with the process having a solid base of data .
Application
I prepared printed material to lay out in the workshop room so that participants could easily consult and really start thinking from a customer point of view . Those materials contain insights in different forms : quotes , emotions , pain points , win points , diary description , and other important concepts come from user interviews . Participants have been divided into 4 groups and been provided with large white paper , post - it and pen and they have 10 minutes to familiarize with data collected , 10 minutes to write what they think is important in regards to what customers say , think , do and feel ( empathy map ) . A � er this , each group has time to share , discuss and cluster thoughts and insights , highlighting connections . What ’s more , they create need statements starting from maps already done .
Insight & Approach
At the end of this workshop we agree on some design statements in the HMW form to improve fall short of expectations , to not make customers lose in the flow and to tailor search experience in order to map customers expectations and needs . The next step is to ideate solutions based on design statements / criteria defined together and be prepared for the first test of this new product .
I think mind mapping is a great tool to share insights and especially to empathise with customers and build a common knowledge to start ideation phase . If a similar initiative will come to me , I probably add an exercise to even more familiarize with customers ' frustrations and enrich insights from the existing proof of concept ( e.g. a user in each group tries out the POC while others observe and take notes to then share and discuss ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9915 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection — Visualization
Challenge
This challenge tries to approach the adolescent female population with the aim of acquiring a
greater understanding of the influence of the new " premature sexuality " and corroborating the fact
that the majority of the sample deals independently the topic . Considering issues such as the early
development of women and the premature start of their sexual activity , including men 's reaction to
this type of event .
Selection
Visualization is an insightful tool when it comes to direct evaluations of the adolescent female
population , which is what this challenge will address , because it is a key component in the way of
communicating what is thought or felt , in this way we are able to see more beyond just an induction ,
we can conclude with the content that is provided to us .
Application
Every day , my group and I ( all are women ) use the visual approach to assess how teens approach
problems " independently " because they do n't feel safe to comment on what happens to them most
of the time . The organization has broken the use of this tool countless times to take advantage of
direct approaches , managing to define parameters and identify the weak points and opportunities
of the population to be studied .
Initially we brainstormed to evaluate the best resource , we planned a series of meetings , informal
interviews , with adolescents known to the organization because they had related problems . Such
interviews would be given with psychological mediators who would help in the analyzes to
determine the best conclusion about premature sexuality in girls . We group ourselves in pairs to
give comfort to our " sample " and make them free to express through a drawing and , of course , its
words any fact .
Once the necessary resources were identified to carry out the interview process or direct contact
with the sample , we described hypothetical situations that led to evaluating their mentality and
maturity regarding the issue of sexuality and how they approached it . Considering your comfort in
expressing yourself , we make sure to deal with the situation " under the hood " if I can put it that
way , and let your words take over the interview , as teens have one common detail : they like to be
listened .
Approach
With this approach we consider the following points : need for attention , maternal understanding
according to the dialogues and their extension , social impulse with respect to the people with whom
they surround themselves , the maturity demonstrated directly towards us ( the organization ) .
Seeing their drawings about the hypothetical situations and throughout the dialogue I discovered
that learning from teenagers is taking advantage of the future , because in the end that is what they
are , the future . The different points of view and the social impact on them is what has moved me
the most during this work . However , it would not have been possible without a diversified work
team like the one I belong to , since all these women are trained for social services and dealing with
minors and adolescents .
Insight
The brainstorming work was gratifying because the different analyzes , perspectives and projections carried out by each one could be brought together to concretize the possibilities : most of these girls are not listened to or at least not in the way they want it to be .
I chose this topic and this sample because adolescence is an age of change and I know it because most of my group of friends is . I still study and constantly surround myself with adolescents who are desirous of attention and who seek to " fit in " or get carried away by social impulses . How much attention does a girl need ? Most parents think they really hear or understand it , but the reality is quite subjective . These girls are brought into premature sexuality by the same society and environment , I think it is something that can be changed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection — Visualization
Challenge
This challenge tries to approach the adolescent female population with the aim of acquiring a
greater understanding of the influence of the new " premature sexuality " and corroborating the fact
that the majority of the sample deals independently the topic . Considering issues such as the early
development of women and the premature start of their sexual activity , including men 's reaction to
this type of event .
Selection
Visualization is an insightful tool when it comes to direct evaluations of the adolescent female
population , which is what this challenge will address , because it is a key component in the way of
communicating what is thought or felt , in this way we are able to see more beyond just an induction ,
we can conclude with the content that is provided to us .
Application
Every day , my group and I ( all are women ) use the visual approach to assess how teens approach
problems " independently " because they do n't feel safe to comment on what happens to them most
of the time . The organization has broken the use of this tool countless times to take advantage of
direct approaches , managing to define parameters and identify the weak points and opportunities
of the population to be studied .
Initially we brainstormed to evaluate the best resource , we planned a series of meetings , informal
interviews , with adolescents known to the organization because they had related problems . Such
interviews would be given with psychological mediators who would help in the analyzes to
determine the best conclusion about premature sexuality in girls . We group ourselves in pairs to
give comfort to our " sample " and make them free to express through a drawing and , of course , its
words any fact .
Once the necessary resources were identified to carry out the interview process or direct contact
with the sample , we described hypothetical situations that led to evaluating their mentality and
maturity regarding the issue of sexuality and how they approached it . Considering your comfort in
expressing yourself , we make sure to deal with the situation " under the hood " if I can put it that
way , and let your words take over the interview , as teens have one common detail : they like to be
listened .
Approach
With this approach we consider the following points : need for attention , maternal understanding
according to the dialogues and their extension , social impulse with respect to the people with whom
they surround themselves , the maturity demonstrated directly towards us ( the organization ) .
Seeing their drawings about the hypothetical situations and throughout the dialogue I discovered
that learning from teenagers is taking advantage of the future , because in the end that is what they
are , the future . The different points of view and the social impact on them is what has moved me
the most during this work . However , it would not have been possible without a diversified work
team like the one I belong to , since all these women are trained for social services and dealing with
minors and adolescents .
Insight
The brainstorming work was gratifying because the different analyzes , perspectives and projections carried out by each one could be brought together to concretize the possibilities : most of these girls are not listened to or at least not in the way they want it to be .
I chose this topic and this sample because adolescence is an age of change and I know it because most of my group of friends is . I still study and constantly surround myself with adolescents who are desirous of attention and who seek to " fit in " or get carried away by social impulses . How much attention does a girl need ? Most parents think they really hear or understand it , but the reality is quite subjective . These girls are brought into premature sexuality by the same society and environment , I think it is something that can be changed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9494 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I am the Head of the Content Department in the Students Editorial of my Institute . The current challenge that we are facing is to track the metrics of our publications ( Like CTR , Reading time , Reshares etc ) . The current system comprises of designing each Publication on Photoshop and then sharing it across in a PDF format . The drawback of PDF format is that we have no way to track to track the readers interaction with our content . Also , it is very hard for the reader to have an interaction with the authors of the articles . Moreover , we currently do not know our exact reach from our vast Audience . My team therefore had many brainstorming sessions and post mutual consensus want to revamp the complete platform of publication ( PDF ) as it does not cater to our minimum requirements .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to initiate the use of the learning launch tool . The learning launch will be the basis to verify the features that we have provided for the readers . It will also highlight changes that we need to incorporate .
Application
Our team has unanimously agreed to create the Editorial on an Online website - based portal like Blogger , Wix , WordPress and many more . We all have created the first iteration on Wix Websites . My team has followed the Kanban methodology to prioritise the features , content and potential changes that are required on the website .
Therefore , now plan to soft launch this first iteration of the website to gain valuable consumer inputs and reach the maximum “ Wow ” factor by the customers . We also have chosen to proceed with Learning Launch to follow the Build , Measure and Learn process as suggested by Eric Ries in his book “ The Lean Startup ” .
So now that we have ‘ Built ’ the website , it ’s now time to initiate the first phase of Learning Launch so that we can ‘ Measure ’ consumer feelings , additional needs and changes and Learn from these to develop our website further and prep it for the second phase of Learning Launch .
We will repeat this process in short burst with about 25 active readers and incorporate the feedback rapidly to make sure this process does not take more than 2 weeks . We expect to conduct at least 4 phases of the Learning Launch , each time with more and more changes that will be incorporated .
Insight
By following this method , we wanted to create a completely user driven iteration of the website . We wanted to check if our ideas are in line with the customers are expectations . After finishing the first Learning Launch , we had to make changes – aesthetically and functionally – to almost 35 % of the website . Our key insight from this first phase was that the reader wants to know the background and more about the authors of various articles . We also got to know that they would want to vote for the Theme of the next publication . We are currently prepping for the second phase of Learning Launch .
Approach
For the next Learning Launch , we would want to give the access to our publication from the Institutes website and check the User experience of our readers . The approach of Build , measure , Learn and Learning Launch will not change for us . We will add in some more features in the website further cater to our readers ’ expectations .
Our next launch is scheduled day after tomorrow and we would be Learn Launching this iteration with the voting feature and ‘ About the Authors ’ section and will further categorise our existing articles into the following : a ) Past Events ; b ) Editorial c ) User generated content d ) unpopular opinions and e ) Unanswered Questions .
Hoping for the best !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I am the Head of the Content Department in the Students Editorial of my Institute . The current challenge that we are facing is to track the metrics of our publications ( Like CTR , Reading time , Reshares etc ) . The current system comprises of designing each Publication on Photoshop and then sharing it across in a PDF format . The drawback of PDF format is that we have no way to track to track the readers interaction with our content . Also , it is very hard for the reader to have an interaction with the authors of the articles . Moreover , we currently do not know our exact reach from our vast Audience . My team therefore had many brainstorming sessions and post mutual consensus want to revamp the complete platform of publication ( PDF ) as it does not cater to our minimum requirements .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to initiate the use of the learning launch tool . The learning launch will be the basis to verify the features that we have provided for the readers . It will also highlight changes that we need to incorporate .
Application
Our team has unanimously agreed to create the Editorial on an Online website - based portal like Blogger , Wix , WordPress and many more . We all have created the first iteration on Wix Websites . My team has followed the Kanban methodology to prioritise the features , content and potential changes that are required on the website .
Therefore , now plan to soft launch this first iteration of the website to gain valuable consumer inputs and reach the maximum “ Wow ” factor by the customers . We also have chosen to proceed with Learning Launch to follow the Build , Measure and Learn process as suggested by Eric Ries in his book “ The Lean Startup ” .
So now that we have ‘ Built ’ the website , it ’s now time to initiate the first phase of Learning Launch so that we can ‘ Measure ’ consumer feelings , additional needs and changes and Learn from these to develop our website further and prep it for the second phase of Learning Launch .
We will repeat this process in short burst with about 25 active readers and incorporate the feedback rapidly to make sure this process does not take more than 2 weeks . We expect to conduct at least 4 phases of the Learning Launch , each time with more and more changes that will be incorporated .
Insight
By following this method , we wanted to create a completely user driven iteration of the website . We wanted to check if our ideas are in line with the customers are expectations . After finishing the first Learning Launch , we had to make changes – aesthetically and functionally – to almost 35 % of the website . Our key insight from this first phase was that the reader wants to know the background and more about the authors of various articles . We also got to know that they would want to vote for the Theme of the next publication . We are currently prepping for the second phase of Learning Launch .
Approach
For the next Learning Launch , we would want to give the access to our publication from the Institutes website and check the User experience of our readers . The approach of Build , measure , Learn and Learning Launch will not change for us . We will add in some more features in the website further cater to our readers ’ expectations .
Our next launch is scheduled day after tomorrow and we would be Learn Launching this iteration with the voting feature and ‘ About the Authors ’ section and will further categorise our existing articles into the following : a ) Past Events ; b ) Editorial c ) User generated content d ) unpopular opinions and e ) Unanswered Questions .
Hoping for the best !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18333 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALISATION
I am a part of a small yet developing project about Russian culture that is called ‘ kesyov ’ ( ‘ our ’ — in Russian ) . To share our research and projects with the society we use different social media : such as Instagram , Telegram ( popular web - channel for sharing your thoughts and ideas in Russia ) , Facebook etc . In order to widen our audience coverage we decided to create our own website and that was the point when the big challenge appeared : How exactly will it look like and why ? What will be the graphics like ? What will be the tone of voice with which the website talks to a customer ? How can we become closer to oua audience etc ) . After a session of brainstorming we realized that to create a ‘ Russian ’ website we need to understand what ‘ Russia ’ is in terms of words , tags , pictures , drawings , images and so on . However , our team is very small ( only 3 people work on this project ) , which means that just our personal answers to those questions will be not enough to create an exact common image that is required . To achieve the best result that is possible we ’ve decided to ask our viewers ( potential and existing ) to actually visualise ‘ What is Russia ? ’ in their opinion . So we will be able to analyse this data and create something that is based on the general statistics . We did this little game - challenge at the one of our free - en- trance exhibition . We created a ‘ drawing corner ’ with the necessary materials such as sheets of paper with the text of the task ( ‘ what is Russia in your opinion ? 1 ) Draw 2 ) Write 3 ) Visualise however you want ) , markers and special tape to make sure that after people have completed the task they can share it by placing their work on the wall , so other people ( and our project team ) can look at it and analyze it .
( 01 ) CHALLENGE & SELECTION
( 02 ) APPLICATION
As I said before , we played this game with our viewers at our exhibition which was located in the library . There we showed our works which were rus- sian - themed posters , paintings and videos about our local regions features . People came there , looked at some masterpieces which were presented and than listened to a presentation about “ kesyov ” , where we spoke about who we are , what we do and what is our main goal . This presentation included some inter- action with the audience , so after it was done viewers began to feel much more comfortable on this event . In our presentation we also mentitioned this ‘ game ’ that we biult up , to make sure that the most of our visitors will take part in it . During the exhibition people were constantly coming to that drawing corner and expressing their thoughts and ideas about the topic . When ‘ kesyov ’ exhibition was officially over , we took all paper sheets off the wall and started analysing it .
( 03 ) INSIGHT
( 04 ) APPROACH
Ahmed Maprok
The way people depicted their subjective images of Russia was remarkably diverse . However , we were managed to identify particular common tendencies . Firstly , among other colours , red and grey were prevailing . Most frequently red was associated with Red Square in Moscow , national costumes , and war , while grey was about dullness of Russian cities . Secondly , visitors who expressed their feelings about Russia in a verbal form tended to use non - official vocabulary . For example , local jokes , personal conversations fragments or popular quotes from Russian movies . These observations lead us to the insight : in order to become closer to our audience , we should , metaphorically speaking , give them the floor , hear them and than be able to speak the same language . For instance , for the basis of our website we will use red and grey colours and a friendly , informal tone of voice .
As for the graphic decisions , the great diversity of visitors ’ answers did n’t let us come to the choice of a certain visual language . This made us conclude that the next design tool that we should use is ‘ Mind Mapping Tool ’ which will help us to classify data better and come up with some new beneficial insights .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ahmed Maprok
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALISATION
I am a part of a small yet developing project about Russian culture that is called ‘ kesyov ’ ( ‘ our ’ — in Russian ) . To share our research and projects with the society we use different social media : such as Instagram , Telegram ( popular web - channel for sharing your thoughts and ideas in Russia ) , Facebook etc . In order to widen our audience coverage we decided to create our own website and that was the point when the big challenge appeared : How exactly will it look like and why ? What will be the graphics like ? What will be the tone of voice with which the website talks to a customer ? How can we become closer to oua audience etc ) . After a session of brainstorming we realized that to create a ‘ Russian ’ website we need to understand what ‘ Russia ’ is in terms of words , tags , pictures , drawings , images and so on . However , our team is very small ( only 3 people work on this project ) , which means that just our personal answers to those questions will be not enough to create an exact common image that is required . To achieve the best result that is possible we ’ve decided to ask our viewers ( potential and existing ) to actually visualise ‘ What is Russia ? ’ in their opinion . So we will be able to analyse this data and create something that is based on the general statistics . We did this little game - challenge at the one of our free - en- trance exhibition . We created a ‘ drawing corner ’ with the necessary materials such as sheets of paper with the text of the task ( ‘ what is Russia in your opinion ? 1 ) Draw 2 ) Write 3 ) Visualise however you want ) , markers and special tape to make sure that after people have completed the task they can share it by placing their work on the wall , so other people ( and our project team ) can look at it and analyze it .
( 01 ) CHALLENGE & SELECTION
( 02 ) APPLICATION
As I said before , we played this game with our viewers at our exhibition which was located in the library . There we showed our works which were rus- sian - themed posters , paintings and videos about our local regions features . People came there , looked at some masterpieces which were presented and than listened to a presentation about “ kesyov ” , where we spoke about who we are , what we do and what is our main goal . This presentation included some inter- action with the audience , so after it was done viewers began to feel much more comfortable on this event . In our presentation we also mentitioned this ‘ game ’ that we biult up , to make sure that the most of our visitors will take part in it . During the exhibition people were constantly coming to that drawing corner and expressing their thoughts and ideas about the topic . When ‘ kesyov ’ exhibition was officially over , we took all paper sheets off the wall and started analysing it .
( 03 ) INSIGHT
( 04 ) APPROACH
Ahmed Maprok
The way people depicted their subjective images of Russia was remarkably diverse . However , we were managed to identify particular common tendencies . Firstly , among other colours , red and grey were prevailing . Most frequently red was associated with Red Square in Moscow , national costumes , and war , while grey was about dullness of Russian cities . Secondly , visitors who expressed their feelings about Russia in a verbal form tended to use non - official vocabulary . For example , local jokes , personal conversations fragments or popular quotes from Russian movies . These observations lead us to the insight : in order to become closer to our audience , we should , metaphorically speaking , give them the floor , hear them and than be able to speak the same language . For instance , for the basis of our website we will use red and grey colours and a friendly , informal tone of voice .
As for the graphic decisions , the great diversity of visitors ’ answers did n’t let us come to the choice of a certain visual language . This made us conclude that the next design tool that we should use is ‘ Mind Mapping Tool ’ which will help us to classify data better and come up with some new beneficial insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ahmed Maprok"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7754 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Visualization
Challenge During my college days , I had participated in some of the technical events which used to be organized in the technical fests and I started organizing those events in the later years . One such event was ‘ Industrial Tycoon ’ in which we had to design a problem based on real life industry scenario for example – how to optimize the productivity of a tyre manufacturing plant etc , under the given set of constraints . Earlier , the problem statement included ‘ words ’ or ‘ paragraphs ’ only . Though every details were described properly in words , it became difficult for the participants to understand the subject . They asked many questions which seemed ambiguous and later our team realized that it was not easy to simplify the problem statement more by using words and paragraphs otherwise it would have become easier and predictable . So , we needed some sort of innovation for developing the problem statement . Selection Learning from the feedback that we got from our participants and going through serious brainstorming , I realized finally that we were confining the problem statement without using tools for exactly visualizing the problem . So I took ‘ Visualisation tool ’ in the present context . Application Instead of using words , I started using pie charts , histograms , flowcharts , maps , symbols etc to show the exact scene which needed to be presented . The application of Visualisation tool is specific to the problem statement of the event . It can be understood by taking some of the examples like
I had to mention some cities , out of which some were market locations
and some were manufacturing plants , with their coordinates to get the distance between them . For this , I used the map and showed the the market location by stars while the plants by circles . Also it was not needed to exactly give the coordinates because the map was scaled on Cartesian system .
Also there was a sequence of operations to be followed in the problem
but it involved different criteria . So it became easier by using the flowcharts which showed the relation between different operations clearly .
Using different colours for different products and showing colours on
pie charts to explain the market share , price distribution ; in graphs to show forecast and future trends made it really simpler to understand without making difficult efforts and saved time .
Insight After using the tool , the number of silly queries that I use to get in the earlier such event got reduced . I realized that it became significantly and relatively easier for the participants to understand the problem without changing the subject of the problem . It conveyed the same meaning that it used to convey without diagrams , charts and maps . I understood that visualization can be applied in all such case where we have many constraints that can not be mentioned in paragraphs but can be easily represented in the different visualization tools forms . Approach Moving forward I started using this tool in most of the interactive sessions , not only with the problem statements of such events but also during presenting seminars during my engineering and presenting projects . The alternate tool that can be used in this type of problems is Learning Launch tool in which we can make a problem statement of such event and get it reviewed by a small group , and measuring the effectiveness and change the methodology accordingly , modifying the statement later .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Visualization
Challenge During my college days , I had participated in some of the technical events which used to be organized in the technical fests and I started organizing those events in the later years . One such event was ‘ Industrial Tycoon ’ in which we had to design a problem based on real life industry scenario for example – how to optimize the productivity of a tyre manufacturing plant etc , under the given set of constraints . Earlier , the problem statement included ‘ words ’ or ‘ paragraphs ’ only . Though every details were described properly in words , it became difficult for the participants to understand the subject . They asked many questions which seemed ambiguous and later our team realized that it was not easy to simplify the problem statement more by using words and paragraphs otherwise it would have become easier and predictable . So , we needed some sort of innovation for developing the problem statement . Selection Learning from the feedback that we got from our participants and going through serious brainstorming , I realized finally that we were confining the problem statement without using tools for exactly visualizing the problem . So I took ‘ Visualisation tool ’ in the present context . Application Instead of using words , I started using pie charts , histograms , flowcharts , maps , symbols etc to show the exact scene which needed to be presented . The application of Visualisation tool is specific to the problem statement of the event . It can be understood by taking some of the examples like
I had to mention some cities , out of which some were market locations
and some were manufacturing plants , with their coordinates to get the distance between them . For this , I used the map and showed the the market location by stars while the plants by circles . Also it was not needed to exactly give the coordinates because the map was scaled on Cartesian system .
Also there was a sequence of operations to be followed in the problem
but it involved different criteria . So it became easier by using the flowcharts which showed the relation between different operations clearly .
Using different colours for different products and showing colours on
pie charts to explain the market share , price distribution ; in graphs to show forecast and future trends made it really simpler to understand without making difficult efforts and saved time .
Insight After using the tool , the number of silly queries that I use to get in the earlier such event got reduced . I realized that it became significantly and relatively easier for the participants to understand the problem without changing the subject of the problem . It conveyed the same meaning that it used to convey without diagrams , charts and maps . I understood that visualization can be applied in all such case where we have many constraints that can not be mentioned in paragraphs but can be easily represented in the different visualization tools forms . Approach Moving forward I started using this tool in most of the interactive sessions , not only with the problem statements of such events but also during presenting seminars during my engineering and presenting projects . The alternate tool that can be used in this type of problems is Learning Launch tool in which we can make a problem statement of such event and get it reviewed by a small group , and measuring the effectiveness and change the methodology accordingly , modifying the statement later .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21891 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION - STORY TELLING
CHALLENGE : Story telling is a fantastic tool I use amongst my team members , I work as a team lead in a financial institution often times the challenge with managing a team in my organization is that they are more focused with meeting their targets and KPI whilst others aspects of their lives suffers .
SELECTION : The environment could be tough , driven and rigid , so to ensure a little flexibility and encourage staff to focus on other aspects of their lives , I remind them through story telling of their past career growth , I tell them stories occasionally when we have meetings or team bonding sessions to keep their business drive and nurture other life aspects so as to get staff who are all - rounders . Story telling as a plot keeps the listeners engrossed as to where the story is headed and what morals can be gotten as these stories are often reflected upon by the listeners .
APPLICATION : I have a team member who is focused entirely on meeting his new targets and he berets himself if there are shortcomings in meeting these targets , often times forgetting how far he has come , never mind that he is one of the strongest link on the team , who needs to be constantly reminded to celebrate his small and big wins . So one Wednesday morning when we were having one of our brief morning meetings at the conference room , I reminded everyone of a smart neatly dressed impeccable gentleman who had joined the team two years back who meet his bi - annual targets within three months of joining the organization , the executioner ; as we fondly called him , he smiled from his sitting location on the far right when I equally reminded other team members of the cash reward given to the team upon managements recognition of his outstanding performance , I looked him straight in the eyes and pointed out to him that those glory days were far from over , but he could do well to ensure such passion and drive are inputted in other aspects of his life .
INSIGHT : I further spoke of my journey which lead to heading a team , I reminded those who were aware of the journey and notified those who were new to the team , I told them how I strived for a work life balance , never derailing from my passion to succeed in life . I also repeated that mental health was as important as meeting KPI ’S at work after which the team was dispersed and instructed to give their best for the day .
APROACH : I observed that people went about their tasks this particular Wednesday with a different kind of positive passion to deliver on the days task whilst trying to focus on other finer things of life , there was also the constant teasing amongst team members on how the cash gift received courtesy the executioner was shared and spent .
My design thinking background and story telling as a tool has oftentimes helped encourage a disgruntled team , added humor to self - pitying minds and ultimately helped staff meet their targets amongst other things .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION - STORY TELLING
CHALLENGE : Story telling is a fantastic tool I use amongst my team members , I work as a team lead in a financial institution often times the challenge with managing a team in my organization is that they are more focused with meeting their targets and KPI whilst others aspects of their lives suffers .
SELECTION : The environment could be tough , driven and rigid , so to ensure a little flexibility and encourage staff to focus on other aspects of their lives , I remind them through story telling of their past career growth , I tell them stories occasionally when we have meetings or team bonding sessions to keep their business drive and nurture other life aspects so as to get staff who are all - rounders . Story telling as a plot keeps the listeners engrossed as to where the story is headed and what morals can be gotten as these stories are often reflected upon by the listeners .
APPLICATION : I have a team member who is focused entirely on meeting his new targets and he berets himself if there are shortcomings in meeting these targets , often times forgetting how far he has come , never mind that he is one of the strongest link on the team , who needs to be constantly reminded to celebrate his small and big wins . So one Wednesday morning when we were having one of our brief morning meetings at the conference room , I reminded everyone of a smart neatly dressed impeccable gentleman who had joined the team two years back who meet his bi - annual targets within three months of joining the organization , the executioner ; as we fondly called him , he smiled from his sitting location on the far right when I equally reminded other team members of the cash reward given to the team upon managements recognition of his outstanding performance , I looked him straight in the eyes and pointed out to him that those glory days were far from over , but he could do well to ensure such passion and drive are inputted in other aspects of his life .
INSIGHT : I further spoke of my journey which lead to heading a team , I reminded those who were aware of the journey and notified those who were new to the team , I told them how I strived for a work life balance , never derailing from my passion to succeed in life . I also repeated that mental health was as important as meeting KPI ’S at work after which the team was dispersed and instructed to give their best for the day .
APROACH : I observed that people went about their tasks this particular Wednesday with a different kind of positive passion to deliver on the days task whilst trying to focus on other finer things of life , there was also the constant teasing amongst team members on how the cash gift received courtesy the executioner was shared and spent .
My design thinking background and story telling as a tool has oftentimes helped encourage a disgruntled team , added humor to self - pitying minds and ultimately helped staff meet their targets amongst other things .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17457 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers
to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers
to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10168 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge / Selection . The design tool that I will describe is Visualization . Recently , while
taking this Design Thinking course , I was interviewing for a new job with a successful startup
technology firm looking to disrupt the personal finance and life insurance industry . My
challenge was that I was asked to design a product or product feature based on call center
data that I had been previously asked to review and analyze . I could only use words to
communicate my idea . Without the ability to draw images or use pictures , I deployed guided
imagery for the reviewers to envision the possibilities of my product feature . I wanted to bring
its value proposition and processes to life and used descriptive words and actual example
sentences that call agents would use with prospective customers .
From the call center data , it was clear that a key opportunity for this company was to
increase the persistency of life insurance sales . Within a month of confirmed sales , 60 % of
their sales lapsed – in other words , customers who had committed to pay ongoing premiums
stopped paying premiums within a month . I set the stage for my visualization to imagine the
“ what - if “ of substantially increasing persistency rates that would in turn support three goals :
( 1 ) increasing the value of new sales by agents ; ( 2 ) ensuring the right products were sold to
the right customers ; and ( 3 ) attracting life insurance carriers to join and keep their policies on
the startup company ’s platform .
Application . I wrote the following introducation paragraph for my visualization in my submission :
My idea is to create the “ Caveat Emptor , ROI Constructor “ product feature and incorporate it in the agents ’ sales call process as a visualization exercise for the prospective customer . Much like call centers use recorded surveys at the end of a call for a customer to answer a few binary or rating questions to measure satisfaction , the “ Caveat Emptor , ROI Constructor ” feature would be introduced to the prospective customer by the agent at the time in the call when the customer is strongly considering making the purchase . The agent would introduce the feature as a next step for the customer . For example , the agent ’s introduction might read : “ At this time , to help you in your decision - making process , we want to ensure you will be satisfied both today and in the future about this purchase . I will have you listen to a very brief survey . You will answer questions to help you visualize how you will feel about this policy and your purchase decision . After you are finished , we can discuss and complete this call , and hopefully to your satisfaction . ”
I went on to guide the reader through the steps I imagined the prospective customer would
be taken through as a part of this product feature idea . And then I summarized how my
visualization leveraged the teachings of behavioral finance by getting prospective customers
to imagine their future selves . I described how the tool would guide them to tap into their
future selves to make a purchase decision that is more thoughtful and addresses up front
that common feeling of regret many of us have after the dopamine wears off from the
moment of making a purchase .
Insight . The visualization tool got me to use “ right brain ” thinking by identifying , organizing
and communicating clearly a product idea . It helped diminish my natural tendency to focus
on “ left brain ” thinking about numbers , sales targets , penetration , etc . Working within the
limitations that I could only use words to describe my idea , I tapped into concrete examples
of language that brought to life the actual transcript I might consider using in my product
idea . For example , by walking the reader through my example questions to the prospective
customer , I got a much better feel for how to make my visualization effective . As a part of
my visualization exercise for prospective customers to do , I imagined and then wrote :
Visualize paying the monthly premium amount of $ xxx for yy years . Visualize how you will make these ongoing payments to keep your policy active . Is this premium amount realistic for you to make every month ? Answer 1 for Y or 2 for N • Because you answered Y , would you consider a need to pay more per month in order to provide more life insurance coverage for the recipients ? Answer 1 for Y or 2 for N ; OR
• Because you answer N , you might consider a lower monthly payment amount for less life insurance coverage and the agent on this call can help you .
Had I not done this , I would not have gotten the sense of real possibility that my idea could
have . The other critical insight that I got is that the visualization tool in the design thinking
practice can not only benefit a company trying to focus on new product development , but
also can help customers to visualize and strengthen their relationship with a product , service
or company .
Because of how I performed on this assignment using what I learned from the visualization
tool of design thinking , I was offered the job . I was also told that I had submitted the best
response the company had ever received for this exercise . And I believe that tapping into
my “ right brain ” creativity to imagine and articulate a “ what - if ” scenario in a thoughtful fashion
brought my value as a possible new employee to life .
Approach . One thing that I might do different with this visualization is to recognize that most
business audiences are going to be suspect of a tool that is almost exclusively “ right brain ”
oriented . I think one of the key take - aways from the course is to take care not to overtly call
out design thinking and to integrate the concepts with other “ left brain ” metrics that business
people expect . So , one thing that I would add to my visualization tool is to describe the
“ desired - results - what - ifs . ” In other words , without making any specific commitments , I would
offer the metrics I would want to track following the release of my product feature idea . By
focusing on the potential business outcomes that link to growth , profits , customer
engagement and employee retention , I know I would have a better chance of generating
excitement and buy - in from executives who are responsible for delivering on these types of
metrics .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge / Selection . The design tool that I will describe is Visualization . Recently , while
taking this Design Thinking course , I was interviewing for a new job with a successful startup
technology firm looking to disrupt the personal finance and life insurance industry . My
challenge was that I was asked to design a product or product feature based on call center
data that I had been previously asked to review and analyze . I could only use words to
communicate my idea . Without the ability to draw images or use pictures , I deployed guided
imagery for the reviewers to envision the possibilities of my product feature . I wanted to bring
its value proposition and processes to life and used descriptive words and actual example
sentences that call agents would use with prospective customers .
From the call center data , it was clear that a key opportunity for this company was to
increase the persistency of life insurance sales . Within a month of confirmed sales , 60 % of
their sales lapsed – in other words , customers who had committed to pay ongoing premiums
stopped paying premiums within a month . I set the stage for my visualization to imagine the
“ what - if “ of substantially increasing persistency rates that would in turn support three goals :
( 1 ) increasing the value of new sales by agents ; ( 2 ) ensuring the right products were sold to
the right customers ; and ( 3 ) attracting life insurance carriers to join and keep their policies on
the startup company ’s platform .
Application . I wrote the following introducation paragraph for my visualization in my submission :
My idea is to create the “ Caveat Emptor , ROI Constructor “ product feature and incorporate it in the agents ’ sales call process as a visualization exercise for the prospective customer . Much like call centers use recorded surveys at the end of a call for a customer to answer a few binary or rating questions to measure satisfaction , the “ Caveat Emptor , ROI Constructor ” feature would be introduced to the prospective customer by the agent at the time in the call when the customer is strongly considering making the purchase . The agent would introduce the feature as a next step for the customer . For example , the agent ’s introduction might read : “ At this time , to help you in your decision - making process , we want to ensure you will be satisfied both today and in the future about this purchase . I will have you listen to a very brief survey . You will answer questions to help you visualize how you will feel about this policy and your purchase decision . After you are finished , we can discuss and complete this call , and hopefully to your satisfaction . ”
I went on to guide the reader through the steps I imagined the prospective customer would
be taken through as a part of this product feature idea . And then I summarized how my
visualization leveraged the teachings of behavioral finance by getting prospective customers
to imagine their future selves . I described how the tool would guide them to tap into their
future selves to make a purchase decision that is more thoughtful and addresses up front
that common feeling of regret many of us have after the dopamine wears off from the
moment of making a purchase .
Insight . The visualization tool got me to use “ right brain ” thinking by identifying , organizing
and communicating clearly a product idea . It helped diminish my natural tendency to focus
on “ left brain ” thinking about numbers , sales targets , penetration , etc . Working within the
limitations that I could only use words to describe my idea , I tapped into concrete examples
of language that brought to life the actual transcript I might consider using in my product
idea . For example , by walking the reader through my example questions to the prospective
customer , I got a much better feel for how to make my visualization effective . As a part of
my visualization exercise for prospective customers to do , I imagined and then wrote :
Visualize paying the monthly premium amount of $ xxx for yy years . Visualize how you will make these ongoing payments to keep your policy active . Is this premium amount realistic for you to make every month ? Answer 1 for Y or 2 for N • Because you answered Y , would you consider a need to pay more per month in order to provide more life insurance coverage for the recipients ? Answer 1 for Y or 2 for N ; OR
• Because you answer N , you might consider a lower monthly payment amount for less life insurance coverage and the agent on this call can help you .
Had I not done this , I would not have gotten the sense of real possibility that my idea could
have . The other critical insight that I got is that the visualization tool in the design thinking
practice can not only benefit a company trying to focus on new product development , but
also can help customers to visualize and strengthen their relationship with a product , service
or company .
Because of how I performed on this assignment using what I learned from the visualization
tool of design thinking , I was offered the job . I was also told that I had submitted the best
response the company had ever received for this exercise . And I believe that tapping into
my “ right brain ” creativity to imagine and articulate a “ what - if ” scenario in a thoughtful fashion
brought my value as a possible new employee to life .
Approach . One thing that I might do different with this visualization is to recognize that most
business audiences are going to be suspect of a tool that is almost exclusively “ right brain ”
oriented . I think one of the key take - aways from the course is to take care not to overtly call
out design thinking and to integrate the concepts with other “ left brain ” metrics that business
people expect . So , one thing that I would add to my visualization tool is to describe the
“ desired - results - what - ifs . ” In other words , without making any specific commitments , I would
offer the metrics I would want to track following the release of my product feature idea . By
focusing on the potential business outcomes that link to growth , profits , customer
engagement and employee retention , I know I would have a better chance of generating
excitement and buy - in from executives who are responsible for delivering on these types of
metrics .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21344 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Reflection Challenge I work for a large bank in our technology department and support the sales business function . In a discussion
with our Chief Operating Officer I learned that our sales staff and customers were having a poor experience with the completion of a document required by our regulators . A very simple document was proving to be confusing for our customers and frustrating our sales staff due to multiple send / resends in order for it to be completed . Selection
A cross - functional team was formed and most members were not familiar with design thinking . I chose to use
visualization so we could fully understand the current state and create a future service blueprint . The blueprint as an operational tool would show the orchestration of our customers and sales staff , processes and technology and keep us focused on the customer experience while showing how our operations would deliver that experience . Application We started with the creation of a current service blueprint along with personas for our two customer types . The
personas helped to document their goals , motivations , frustrations and fears which we referred to as we created the current service blueprint . We then established the journey ’s beginning and end points , and defined what our customers do , think and feel
while interacting with our bank and the completion of the required document . With that completed we then focused on :
How the customer interacts with our bank ( what channel are they using )
What does the customer see
What occurs behind the scenes that the customer does not see
What applications / systems are we utilizing
How much time elapses between each step in the process
Insight The result of this exercise was a much clearer understanding of our own processes and how they were causing
unnecessary effort for our customers ( existing and new ) simply to complete a document . The future service blueprint outlined specific technologies our bank will introduce in order to fully digitize the customer experience . The end result will be a simple invitation sent via email to our customers with an embedded web link to a customer portal where they can enter the required information by following section - level prompts , save for later , review and submit . We also will add an esignature ceremony so completed documents can be executed electronically .
Approach
Visualization was a great tool for keeping the team focused which meant we had more productive sessions and
arrived at a desired future state more easily . By developing customer personas first , we had the right information up front which made the service blueprint much easier to build . More importantly we ended with a much better customer experience . The next time I am asked to solve a business problem , I ’ll look at what documents exist before leveraging visualization . If current state process documentation exists which includes the customer experience , a different tool such as mind mapping might be more appropriate .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Reflection Challenge I work for a large bank in our technology department and support the sales business function . In a discussion
with our Chief Operating Officer I learned that our sales staff and customers were having a poor experience with the completion of a document required by our regulators . A very simple document was proving to be confusing for our customers and frustrating our sales staff due to multiple send / resends in order for it to be completed . Selection
A cross - functional team was formed and most members were not familiar with design thinking . I chose to use
visualization so we could fully understand the current state and create a future service blueprint . The blueprint as an operational tool would show the orchestration of our customers and sales staff , processes and technology and keep us focused on the customer experience while showing how our operations would deliver that experience . Application We started with the creation of a current service blueprint along with personas for our two customer types . The
personas helped to document their goals , motivations , frustrations and fears which we referred to as we created the current service blueprint . We then established the journey ’s beginning and end points , and defined what our customers do , think and feel
while interacting with our bank and the completion of the required document . With that completed we then focused on :
How the customer interacts with our bank ( what channel are they using )
What does the customer see
What occurs behind the scenes that the customer does not see
What applications / systems are we utilizing
How much time elapses between each step in the process
Insight The result of this exercise was a much clearer understanding of our own processes and how they were causing
unnecessary effort for our customers ( existing and new ) simply to complete a document . The future service blueprint outlined specific technologies our bank will introduce in order to fully digitize the customer experience . The end result will be a simple invitation sent via email to our customers with an embedded web link to a customer portal where they can enter the required information by following section - level prompts , save for later , review and submit . We also will add an esignature ceremony so completed documents can be executed electronically .
Approach
Visualization was a great tool for keeping the team focused which meant we had more productive sessions and
arrived at a desired future state more easily . By developing customer personas first , we had the right information up front which made the service blueprint much easier to build . More importantly we ended with a much better customer experience . The next time I am asked to solve a business problem , I ’ll look at what documents exist before leveraging visualization . If current state process documentation exists which includes the customer experience , a different tool such as mind mapping might be more appropriate .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21431 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
We are designing a new controller for our off - road vehicle . We thought this controller would be game changer if implemented in the vehicle and we were collecting all the probable criteria that needs to be part of design . While presenting this idea to our management team , we were told that we need to consider not only the technical aspects , but also consider how this design can create a “ WOW ” to the customer . We initially had a list of features , that we thought will create lots of value if implemented , but however we need to take into consideration all “ WOW ” features in our design to make it more robust and create value to the end user . But we had a cost target which made it really challenging and we need to make the right set of features ( Phase 1 ) for our first launch to make an impact . As a team of technical experts , we were not exposed to many customer requirements . Hence in order to overcome this challenge we applied design thinking concepts .
Selection :
The tool I selected to use for this challenge is Mind Mapping . We already have a set of data from our previous experience , customer insights etc . But we are not very sure whether which of those in data will create wow to the customer . Hence , I thought to use the Mind Mapping tool to identify the Wow features .
Application :
We already had the list of features that probably we thought would create additional value . But selecting the right features for the design and ensuring scalability of design to adopt the future requirements is the key factor . Also , we have a cost constraint to start with , hence we need to rightly identify the set of features for our first launch and then scaling up . So , I organized a cross functional workshop in my organization that involves people from various departments like Sales , Marketing , Manufacturing , Operations , Customer Care etc . We had a team of 15 executives attending our workshop . ( Video Reference : Mind Mapping should involve at least 10 Members ) .
We split the participants of workshop into group of 3 people each ( Each comprising of different functions ) . We have provided all of them with the list of features we identified with the tentative cost of each features . The design challenge was explained to the participants . The participants were asked to go through the list and note down what they feel good and bad about each feature in a sticky note . They were also asked to note whether this feature will create a wow to the customer . They were also given some empty papers to note down any new features of their own which they feel will create WOW . Participants were given 30 to 45 Minutes for this exercise . We have pasted all the feature names in a huge board in the work - shop hall . Before proceeding for next step , I requested teams to share with others on what they felt good about each feature and what are the reasons . Also , they presented their view whether this will create a wow to the customer and justification for that . We had deliberations on each team ’s presentation and the sticky notes We requested all the teams to paste their sticky notes below each feature ( Good & Bad Separately ) . Few participants came up with new features and all the notes were added to the board .
Insights :
I digitalized the inputs given by the participants and listed down all the positives & negatives of each features . Also have noted down the ratings given by each for the WOW factor .
These insights helped me in knowing both the Strengths and weakness of each features and its wow factor . This helped me in my decision making of phase 1 features which will be included in design and the cost factors involved are calculated . We have provided our management with the set of features that will create a customer impact .
Approach :
As I can see how a group of people can bring in all their learnings & insights through mind mapping , The main reason for using this tool is to get to know the collective knowledge of people who are dealing with customers directly / indirectly and how their inputs can be effectively used in our design thinking process . I will use this tool in my other design thinking activities . These insights will be used as reference for the entire design process and this provided the necessary insights solving my design problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
We are designing a new controller for our off - road vehicle . We thought this controller would be game changer if implemented in the vehicle and we were collecting all the probable criteria that needs to be part of design . While presenting this idea to our management team , we were told that we need to consider not only the technical aspects , but also consider how this design can create a “ WOW ” to the customer . We initially had a list of features , that we thought will create lots of value if implemented , but however we need to take into consideration all “ WOW ” features in our design to make it more robust and create value to the end user . But we had a cost target which made it really challenging and we need to make the right set of features ( Phase 1 ) for our first launch to make an impact . As a team of technical experts , we were not exposed to many customer requirements . Hence in order to overcome this challenge we applied design thinking concepts .
Selection :
The tool I selected to use for this challenge is Mind Mapping . We already have a set of data from our previous experience , customer insights etc . But we are not very sure whether which of those in data will create wow to the customer . Hence , I thought to use the Mind Mapping tool to identify the Wow features .
Application :
We already had the list of features that probably we thought would create additional value . But selecting the right features for the design and ensuring scalability of design to adopt the future requirements is the key factor . Also , we have a cost constraint to start with , hence we need to rightly identify the set of features for our first launch and then scaling up . So , I organized a cross functional workshop in my organization that involves people from various departments like Sales , Marketing , Manufacturing , Operations , Customer Care etc . We had a team of 15 executives attending our workshop . ( Video Reference : Mind Mapping should involve at least 10 Members ) .
We split the participants of workshop into group of 3 people each ( Each comprising of different functions ) . We have provided all of them with the list of features we identified with the tentative cost of each features . The design challenge was explained to the participants . The participants were asked to go through the list and note down what they feel good and bad about each feature in a sticky note . They were also asked to note whether this feature will create a wow to the customer . They were also given some empty papers to note down any new features of their own which they feel will create WOW . Participants were given 30 to 45 Minutes for this exercise . We have pasted all the feature names in a huge board in the work - shop hall . Before proceeding for next step , I requested teams to share with others on what they felt good about each feature and what are the reasons . Also , they presented their view whether this will create a wow to the customer and justification for that . We had deliberations on each team ’s presentation and the sticky notes We requested all the teams to paste their sticky notes below each feature ( Good & Bad Separately ) . Few participants came up with new features and all the notes were added to the board .
Insights :
I digitalized the inputs given by the participants and listed down all the positives & negatives of each features . Also have noted down the ratings given by each for the WOW factor .
These insights helped me in knowing both the Strengths and weakness of each features and its wow factor . This helped me in my decision making of phase 1 features which will be included in design and the cost factors involved are calculated . We have provided our management with the set of features that will create a customer impact .
Approach :
As I can see how a group of people can bring in all their learnings & insights through mind mapping , The main reason for using this tool is to get to know the collective knowledge of people who are dealing with customers directly / indirectly and how their inputs can be effectively used in our design thinking process . I will use this tool in my other design thinking activities . These insights will be used as reference for the entire design process and this provided the necessary insights solving my design problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12105 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - VISUALIZATION
1 . Challenge : My challenge is to improve the experience and coexistence of the tenant and owners
in the condominiums of family homes in urban areas . The Stakeholders are the tenants , owners ,
maintenance service and marketplace .
2 . Selection : The tool chosen for my challenge was visualization as it allows a better assimilation ,
understanding and memory of a concept or problem , especially in this challenge involving several
stakeholders to develop a good customer experience . Attached the links
https://www.youtube.com/watch?v=B131Tm9Iex1
http://beck-calhoun.biz/bloghome.jsp
3 . Application : The application of the visualization is carried out as follows .
- The visualization was centered on the owner and the tenant
- Photographs of various situations of pain experienced by the owner were used .
- A mental map of the activities that the owner has on a day - to - day basis was created
- An owner was invited to the viewing session to obtain valuable information first hand .
- Gif and emojis were added to make it more playful .
- A customer experience prototype was made based on a possible mobile solution that can
improve the coexistence of family homes .
4 . Insight : What you learned from this exercise :
- The visualization catches the attention of the participants .
- It promotes empathy , collaboration and allows me to organize my information about the
challenge so as not to think in a linear way .
- One of the strengths of this tool is the communication that is generated in an atmosphere of
continuous decision making .
5 . Approach : For the following visualization exercise , I have considered inviting stakeholders to have
more information about the challenge and to quickly correct the sketch , make a correct
extrapolation and find suitable solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.youtube.com/watch?v=B131Tm9Iex1, http://beck-calhoun.biz/bloghome.jsp
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - VISUALIZATION
1 . Challenge : My challenge is to improve the experience and coexistence of the tenant and owners
in the condominiums of family homes in urban areas . The Stakeholders are the tenants , owners ,
maintenance service and marketplace .
2 . Selection : The tool chosen for my challenge was visualization as it allows a better assimilation ,
understanding and memory of a concept or problem , especially in this challenge involving several
stakeholders to develop a good customer experience . Attached the links
https://www.youtube.com/watch?v=B131Tm9Iex1
http://beck-calhoun.biz/bloghome.jsp
3 . Application : The application of the visualization is carried out as follows .
- The visualization was centered on the owner and the tenant
- Photographs of various situations of pain experienced by the owner were used .
- A mental map of the activities that the owner has on a day - to - day basis was created
- An owner was invited to the viewing session to obtain valuable information first hand .
- Gif and emojis were added to make it more playful .
- A customer experience prototype was made based on a possible mobile solution that can
improve the coexistence of family homes .
4 . Insight : What you learned from this exercise :
- The visualization catches the attention of the participants .
- It promotes empathy , collaboration and allows me to organize my information about the
challenge so as not to think in a linear way .
- One of the strengths of this tool is the communication that is generated in an atmosphere of
continuous decision making .
5 . Approach : For the following visualization exercise , I have considered inviting stakeholders to have
more information about the challenge and to quickly correct the sketch , make a correct
extrapolation and find suitable solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.youtube.com/watch?v=B131Tm9Iex1",
"http://beck-calhoun.biz/bloghome.jsp"
],
"USERNAME": []
} | 10418 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Visualization :
Challenge : As I ’m the student president of my undergrad school , it requires a lot of understanding and empathy for your fellow mates . To clearly understand what problems they are facing and discovering the real essence of “ What Is ? ” . As verbal conversations where not that useful and appealing we had to find a way to communicate better .
Selection : There ca n’t be a better tool than Visualization to this problem . Picturizing what they exactly had in their minds and defining clearly what they think and what improvement they need , it was crucial for them to understand their own thought process .
Application : Application part of this exercise , held in a small conversation room with the representatives of each classes . According to the problems and suggestions they had in mind , I asked them to portray their thoughts in a sheet of paper with any kinds of drawings or pictorial representation . They were allowed to draw anything they felt that would make a change without thinking of the possibilities .
Insight : At the end of the session , all the drawing were put up on the board and using the mindmap tool , we tried to find out the major problems for the proposal to the board for the change . After suggesting the problem they faced , the board looked into the problems and took the necessary actions . That brought a great change in the learning environment and both the management and students were enthusiastic about the learning process and as the result it led to the growth of institution .
Approach : We can further enhance the experience by using journey mapping tool for the deeper understanding and discovering the blindspots .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Visualization :
Challenge : As I ’m the student president of my undergrad school , it requires a lot of understanding and empathy for your fellow mates . To clearly understand what problems they are facing and discovering the real essence of “ What Is ? ” . As verbal conversations where not that useful and appealing we had to find a way to communicate better .
Selection : There ca n’t be a better tool than Visualization to this problem . Picturizing what they exactly had in their minds and defining clearly what they think and what improvement they need , it was crucial for them to understand their own thought process .
Application : Application part of this exercise , held in a small conversation room with the representatives of each classes . According to the problems and suggestions they had in mind , I asked them to portray their thoughts in a sheet of paper with any kinds of drawings or pictorial representation . They were allowed to draw anything they felt that would make a change without thinking of the possibilities .
Insight : At the end of the session , all the drawing were put up on the board and using the mindmap tool , we tried to find out the major problems for the proposal to the board for the change . After suggesting the problem they faced , the board looked into the problems and took the necessary actions . That brought a great change in the learning environment and both the management and students were enthusiastic about the learning process and as the result it led to the growth of institution .
Approach : We can further enhance the experience by using journey mapping tool for the deeper understanding and discovering the blindspots .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10228 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization
Submitted by : Ori Abrego
Challenge
Working in the chemicals market segment , I have seen many changes and advancements in products and processes over the years . During that time however , the culture and norms had remained relatively static – until recently . The industry is now changing , driven by a shift in the generational balance as Baby Boomers and Gen X starts to give way to Millennials and Gen Z. This shift is creating the challenge for our company to shed traditional communication methods ( emails , posting memos on bulletin boards , etc … ) in conjunction with fully embracing technology , and find new and better ways to communicate and pass on information ; ways that will be embraced by the new and future workforce .
Selection
One of the strategies selected to accomplish this was to use Visualization . This was chosen for a couple of reasons . First , visualization is a stark departure from conventional communication methods , which have always been very formal and text - based . Secondly , the use of pictures , info - graphs , and video in on internet based apps and platforms as the replacement for conventional methods is in - line with the expectations of the generational shift and the new work cultures being created . Finally , visualization was chosen out of being opportunistic as our company was converting from Outlook to the Google Kite platform .
Application
Google Kite has many non - email based features that could be an option to put through the processes of “ what if ? ” and “ what wows ? ” To facilitate a new and more effective method of communicating amongst our business team , we settled on using Google Communities as the “ what works ” in this project . The mission of our Area Community Page is to act as a resource to broadcast important announcements and information , and most importantly to celebrate individual and team wins . Embedding picture , info - graphs , or even videos that help convey the message are mandatory . Of course , there is a function for feedback and comments , which are encouraged . Google Communities can be accessed from any company desktop or laptop , and the app can be installed on any smart phone .
Insight
To this point , the Area Community Page has been a success . The number of invited members that actually submit posts and participate in the discussions is higher than was originally anticipated . As word spread to other Areas in the East Region about our project , we received requests from outside of our team to join our Community Page . This naturally led to other Areas now instituting the same idea – a complement to our Team that we are proud of . As a final insight , we had originally set the parameter that anybody could submit a post for publication on the page , but it was held for review by a senior level manager for approval before actually going live . In the beginning while this was still in effect , submissions were coming in only sporadically . The Team met to address this , and decided to remove
the parameter . What a difference that made ! With the formality of managerial review removed , along with the delay between submission and posting caused by managerial review – participants in the Area Community Page were now free to post at will . This exponentially increased the amount of postings in any given week , and naturally also the feedback and resulting conversation . This also brought this project back in line with the original intent of moving away from formal and long - standing communication methods to a more modern and forward thinking one that would be embraced both today and tomorrow .
Approach
In hindsight , if we had utilized a Learning Launch , we could have realized the negative impact of the approval parameter on the rate of postings in a much smaller setting , instead of having that hard lesson impact the initial roll out and first impressions . I can see that regardless of how confident you are when you get to the “ what wows ” , a Learning Launch should be part of your process .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ori Abrego
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization
Submitted by : Ori Abrego
Challenge
Working in the chemicals market segment , I have seen many changes and advancements in products and processes over the years . During that time however , the culture and norms had remained relatively static – until recently . The industry is now changing , driven by a shift in the generational balance as Baby Boomers and Gen X starts to give way to Millennials and Gen Z. This shift is creating the challenge for our company to shed traditional communication methods ( emails , posting memos on bulletin boards , etc … ) in conjunction with fully embracing technology , and find new and better ways to communicate and pass on information ; ways that will be embraced by the new and future workforce .
Selection
One of the strategies selected to accomplish this was to use Visualization . This was chosen for a couple of reasons . First , visualization is a stark departure from conventional communication methods , which have always been very formal and text - based . Secondly , the use of pictures , info - graphs , and video in on internet based apps and platforms as the replacement for conventional methods is in - line with the expectations of the generational shift and the new work cultures being created . Finally , visualization was chosen out of being opportunistic as our company was converting from Outlook to the Google Kite platform .
Application
Google Kite has many non - email based features that could be an option to put through the processes of “ what if ? ” and “ what wows ? ” To facilitate a new and more effective method of communicating amongst our business team , we settled on using Google Communities as the “ what works ” in this project . The mission of our Area Community Page is to act as a resource to broadcast important announcements and information , and most importantly to celebrate individual and team wins . Embedding picture , info - graphs , or even videos that help convey the message are mandatory . Of course , there is a function for feedback and comments , which are encouraged . Google Communities can be accessed from any company desktop or laptop , and the app can be installed on any smart phone .
Insight
To this point , the Area Community Page has been a success . The number of invited members that actually submit posts and participate in the discussions is higher than was originally anticipated . As word spread to other Areas in the East Region about our project , we received requests from outside of our team to join our Community Page . This naturally led to other Areas now instituting the same idea – a complement to our Team that we are proud of . As a final insight , we had originally set the parameter that anybody could submit a post for publication on the page , but it was held for review by a senior level manager for approval before actually going live . In the beginning while this was still in effect , submissions were coming in only sporadically . The Team met to address this , and decided to remove
the parameter . What a difference that made ! With the formality of managerial review removed , along with the delay between submission and posting caused by managerial review – participants in the Area Community Page were now free to post at will . This exponentially increased the amount of postings in any given week , and naturally also the feedback and resulting conversation . This also brought this project back in line with the original intent of moving away from formal and long - standing communication methods to a more modern and forward thinking one that would be embraced both today and tomorrow .
Approach
In hindsight , if we had utilized a Learning Launch , we could have realized the negative impact of the approval parameter on the rate of postings in a much smaller setting , instead of having that hard lesson impact the initial roll out and first impressions . I can see that regardless of how confident you are when you get to the “ what wows ” , a Learning Launch should be part of your process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ori Abrego"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7321 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling ( by Jan Fiala )
Challenge :
When I worked in Peru , my job was to implement a dual vocational education and training ( VET ) system , where a company and a vocational school would train young people in co - managed programs , with structured training plans and a common goal to educate specialists in the field of mechatronics for each company over a period of 3 years . For the duration of the program , students would receive full scholarships from their training company ( which was a huge economic benefit , as most students would have a middle - low socioeconomic background ) .
Once we finally finished the design and structure of the 3 - year program ( after a year of hard work with all relevant stakeholders ) we found out that besides all the advantages and opportunities , young Peruvians did n't enroll / send applications for the program as we had foreseen – mainly because it was “ too new ” and they would n't commit for 3 years .
Selection :
We needed to inspire potential students and show the advantages and opportunities this new program has to offer them , while taking away their doubts . We wanted to win their engagement and that they feel they can be part of a “ new big thing ” and the first ones to benefit . This is why I chose storytelling get the students on board for our project , taking away their doubts along on a common journey , trying to connect to their emotions , characters and values – or as Roberto Brown said in the video lecture : First , we had to sell the challenge .
As I started my carrier graduating from a VET program myself ( Germany ) , I had a good starting point to share my own story , in order to engage and visualize possible outcomes . This also helped them to open up , as I was in a similar position , when I took a similar decision they are about to take .
Application
As I wanted to use storytelling , first I had to persuade the companies , vocational school and involved institutions that our focus needs to be more human centered and we needed to address their individual needs instead of only concentrating on hard facts . I wanted to visualize , where they can be if they participate and which new paths open up . To start we invited all interested students for a workshop , in which I began as an opener and then each company would present themselves to the students , to show them their commitment to “ be there for them ” during all the program and that they´d had a common goal in an alliance of students , companies and school .
I started by getting to know my audience , asking them why they came , where they come from , what are their needs and most important their doubts “ why would n't they apply to the program ” ? Then I tried to answer their questions along with my story , why and how I decided for myself to start my career . Then I focused on the unique chances and opportunities that opened up for them , if they participate in that program . I focused strongly on soft - facts , as their mentioned doubts about the problem mainly came from this direction . Here I could exploit the presence of the company representatives , showing and assuring that they really care about them and their success within the VET program . They were even willing to give full scholarships during 3 years as an investment for them , so there was a huge intrinsic interest of success from each firm . It was also important to be honest , as of course there were some uncertainty , yet the program was new to all . But the core message was to confirm , that the opportunities outweigh the risks by far and that nobody was to be left behind in case of the unexpected : They would become part of a pact between school , institutions , companies and students to guarantee each other support for success . And that all have the same goal : Ensure success of
the students in their companies and implement a new VET system with potential to solve the major issues in the Peruvian economy – to be part of the future .
Insight
As most potential students had a middle - low socioeconomic background , we did n't expect that soft - facts were the main issue to them . Later on they told us : The most important thing for them is to have a company that cares for their needs and supports them ( professional and personal ) throughout the whole time . And that every company trains with the interest for them to keep them after 3 years of training , which changed the perspective of training for all participants . An additional and far deeper takeaway was , that companies started to notice they need to be more attractive in the term of “ soft - facts ” : lifelong development , good atmosphere , emphatic trainers , etc . to ensure the trained professionals stay with them after graduation . Companies in Peru never invested in 3 year - VET - programs , now they had to rethink their strategy to retain the investment within the company .
Approach
Even though the result was astonishing and a lot of the present students applied to the VET program , application numbers was n't portioned even between companies . Basically due to differences in engaging / presenting techniques . The next time I´d like to prepare the firms representatives in a storytelling workshop , to somehow level their approaches . I also want to mention , that this was a good example that worked . But usually I just acted out of instinct and it did n't always work .
What I learnt in this course is that there is a lot of more structure and approach for storytelling that I was aware of . This not only made me curious to learn more about storytelling as a tool , but also helps me to prepare better for future presentations and asking the important questions . I like storytelling as a tool to get people engaged and invested in a new project . I´d like to try it also as an opener for Design Thinking workshops . Just like Roberto Brown said in the video lecture : “ First , we have to sell the challenge . You have to help the audience understand how the current state is more dangerous than any other possibility out there . You have to get them in the frame of mind that they want to take this on and make this challenge a cause that they can invest in . ”
| EMAIL:
ID_NUM:
NAME_STUDENT: Jan Fiala
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling ( by Jan Fiala )
Challenge :
When I worked in Peru , my job was to implement a dual vocational education and training ( VET ) system , where a company and a vocational school would train young people in co - managed programs , with structured training plans and a common goal to educate specialists in the field of mechatronics for each company over a period of 3 years . For the duration of the program , students would receive full scholarships from their training company ( which was a huge economic benefit , as most students would have a middle - low socioeconomic background ) .
Once we finally finished the design and structure of the 3 - year program ( after a year of hard work with all relevant stakeholders ) we found out that besides all the advantages and opportunities , young Peruvians did n't enroll / send applications for the program as we had foreseen – mainly because it was “ too new ” and they would n't commit for 3 years .
Selection :
We needed to inspire potential students and show the advantages and opportunities this new program has to offer them , while taking away their doubts . We wanted to win their engagement and that they feel they can be part of a “ new big thing ” and the first ones to benefit . This is why I chose storytelling get the students on board for our project , taking away their doubts along on a common journey , trying to connect to their emotions , characters and values – or as Roberto Brown said in the video lecture : First , we had to sell the challenge .
As I started my carrier graduating from a VET program myself ( Germany ) , I had a good starting point to share my own story , in order to engage and visualize possible outcomes . This also helped them to open up , as I was in a similar position , when I took a similar decision they are about to take .
Application
As I wanted to use storytelling , first I had to persuade the companies , vocational school and involved institutions that our focus needs to be more human centered and we needed to address their individual needs instead of only concentrating on hard facts . I wanted to visualize , where they can be if they participate and which new paths open up . To start we invited all interested students for a workshop , in which I began as an opener and then each company would present themselves to the students , to show them their commitment to “ be there for them ” during all the program and that they´d had a common goal in an alliance of students , companies and school .
I started by getting to know my audience , asking them why they came , where they come from , what are their needs and most important their doubts “ why would n't they apply to the program ” ? Then I tried to answer their questions along with my story , why and how I decided for myself to start my career . Then I focused on the unique chances and opportunities that opened up for them , if they participate in that program . I focused strongly on soft - facts , as their mentioned doubts about the problem mainly came from this direction . Here I could exploit the presence of the company representatives , showing and assuring that they really care about them and their success within the VET program . They were even willing to give full scholarships during 3 years as an investment for them , so there was a huge intrinsic interest of success from each firm . It was also important to be honest , as of course there were some uncertainty , yet the program was new to all . But the core message was to confirm , that the opportunities outweigh the risks by far and that nobody was to be left behind in case of the unexpected : They would become part of a pact between school , institutions , companies and students to guarantee each other support for success . And that all have the same goal : Ensure success of
the students in their companies and implement a new VET system with potential to solve the major issues in the Peruvian economy – to be part of the future .
Insight
As most potential students had a middle - low socioeconomic background , we did n't expect that soft - facts were the main issue to them . Later on they told us : The most important thing for them is to have a company that cares for their needs and supports them ( professional and personal ) throughout the whole time . And that every company trains with the interest for them to keep them after 3 years of training , which changed the perspective of training for all participants . An additional and far deeper takeaway was , that companies started to notice they need to be more attractive in the term of “ soft - facts ” : lifelong development , good atmosphere , emphatic trainers , etc . to ensure the trained professionals stay with them after graduation . Companies in Peru never invested in 3 year - VET - programs , now they had to rethink their strategy to retain the investment within the company .
Approach
Even though the result was astonishing and a lot of the present students applied to the VET program , application numbers was n't portioned even between companies . Basically due to differences in engaging / presenting techniques . The next time I´d like to prepare the firms representatives in a storytelling workshop , to somehow level their approaches . I also want to mention , that this was a good example that worked . But usually I just acted out of instinct and it did n't always work .
What I learnt in this course is that there is a lot of more structure and approach for storytelling that I was aware of . This not only made me curious to learn more about storytelling as a tool , but also helps me to prepare better for future presentations and asking the important questions . I like storytelling as a tool to get people engaged and invested in a new project . I´d like to try it also as an opener for Design Thinking workshops . Just like Roberto Brown said in the video lecture : “ First , we have to sell the challenge . You have to help the audience understand how the current state is more dangerous than any other possibility out there . You have to get them in the frame of mind that they want to take this on and make this challenge a cause that they can invest in . ”
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jan Fiala"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12087 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
Challenges and selection
Instructive materials1 have as of late developed which expect to improve memory for clinical data by speaking to realities as ' mind maps ' . Brain mapping2 is an examination strategy where data from an assortment of sources is changed over into a diagrammatic portrayal of the significant catchphrases related with an investigation subject . During creation , a picture speaking to the primary examination theme is at first attracted the focal point of the brain map . Stretching out from this focal picture are a few significant branches containing watchwords speaking to the point subheadings , which are joined by a picture at whatever point conceivable . The significant detail included under every subheading is composed upon littler branches anticipating from the subheadings with increasingly definite data being associated with this data . By experiencing this procedure , data at first contained inside sections of content turns out to be progressively sorted out , with the broadest data being introduced in the focal point of the brain guide and material of expanding subtlety being introduced at the limits . At the point when the psyche map is perused , the focal picture frames the beginning stage and the branch to the upper right - hand of the focal picture is the principal branch assessed . At the point when this branch has been examined different branches are shrouded likewise , working in a clockwise style . All through the entire procedure , symbolism , shading and the visual - spatial course of action of the material are stressed . While a considerable lot of the parts utilized at the top of the priority list maps have been exclusively fused into ordinarily utilized investigation strategies , their adequacy of utilization when joined inside a solitary report procedure has not been analysed . Study procedures which have independently consolidated symbolism , shading or the visual - spatial course of action of watchwords have each been accounted for to altogether improve review when contrasted and basic note taking or repetition practice . For instance , spatially organizing a progression of watchwords into an unmistakable example before making relationship , as would be regular in study procedures , for example , creepy crawly outlines , fundamentally improved recall.3 The utilization of study strategies dependent on symbolism , for example , the strategy for loci,4 improved the review of 40 words in an examination where understudies were prepared to connect each word with a specific grounds area during learning.5 Furthermore , study methods dependent on visual symbolism have been demonstrated to be much progressively successful when shading was also used to upgrade oneself created visual image.6,7 That review improves when study strategies consolidate the utilization of these parts is , be that as it may , to be expected . In any event , when utilized independently , these segments would all be able to be believed to help subjective procedures which have been accounted for to improve memory . The hypothesis of levels of processing8,9 recommends that the degree of handling utilized while learning new material directs the accomplishment with which it will later be reviewed . The hypothesis recommends that a more profound degree of preparing , for example , that accomplished when significance is extricated from approaching data , will bring about a superior degree of review than shallow handling , utilized when data is essentially practiced or recorded . The elaboration of new material has been proposed as another system to improve recall.10 Elaboration expects relationship to be made between the new approaching data and data effectively occupant in memory ( proactive assistance ) . At the point when such affiliations are made , the association with data which has just been scholarly backings the learning and maintenance of the new data . Moreover , the uniqueness of data impacts its memorability . New data which is increasingly unmistakable , or which is made so during preparing , is reviewed more effectively than data for which the memory follow
takes after that of data effectively inhabitant in memory.11 Whilst the adequacy of various investigation procedures for improving memory has been indicated experimentally , the ramifications of the outcomes for the structure of instructive materials have been disillusioning . Frequently the investigation procedures have been constrained in application to the review of requested arrangements of keywords.12,13 When endeavours have been made to apply these methodologies to improving the review of composed data , they have been generally unsuccessful.14,15 Furthermore , while huge numbers of these examination strategies have been appeared to improve memory execution on a trial of prompt review , longer - term upgrades have been more elusive.16 The restrictions of a large number of the usually received examination methods are especially risky if such methods are applied to clinical educational programs dependent on issue based learning ( PBL ) . Because of the accentuation in PBL upon a self - coordinated approach,17 understudies need an examination strategy which will assist them with improving their memory for composed material while supplementing the more profound degree of learning acquired with PBL . Such an examination method is especially significant given that a present shortcoming of PBL is that understudies perform more awful on tests requiring the review of accurate material when contrasted and understudies undertaking address based curricula.18 Additionally , the more noteworthy level of association of data managed by mind maps may possibly conquer the further shortcoming of PBL in that information obtained will in general remain to a great extent unorganized.19 Although mind mapping might be an especially powerful investigation strategy inside PBL educational plans , its adequacy should be set up before such a procedure is prescribed to understudies . This paper looks at whether psyche mapping is strong as an investigation procedure and whether it beats numerous restrictions related to past examination strategies .
Application Psyche mapping is a profoundly successful method of getting data all through your cerebrum . Psyche mapping is an inventive and legitimate methods for note - taking and note - production that actually " maps out " your thoughts .
All Mind Maps share a few things for all intents and purpose . They have a characteristic authoritative structure that transmits from the inside and use lines , images , words , shading and pictures as indicated by basic , cerebrum well - disposed ideas . Psyche mapping changes over an extensive rundown of repetitive data into a beautiful , important and profoundly composed graph that works in accordance with your cerebrum 's regular method of getting things done .
One basic approach to comprehend a Mind Map is by contrasting it with a guide of a city . The downtown area speaks to the fundamental thought ; the primary streets driving from the inside speak to the key contemplations in your reasoning procedure ; the auxiliary streets or branches speak to your optional musings , etc . Uncommon pictures or shapes can speak to tourist spots of intrigue or especially important thoughts .
The incredible thing about brain mapping is that you can put your thoughts down in any request , when they fly into your head . You are not obliged by speculation all together . Basically , toss out any thoughts , at that point stress over redesigning them later .
There are numerous incredible psyche mapping programming programs out there to assist you with sorting out your contemplations and afterward naturally trade them to a simple to - peruse , requested rundown .
While it is completely conceivable to mind map as it was done in the good ' old days with a pen and paper , why not exploit the innovation age and spare yourself some genuinely necessary time ?
The psyche map is the outside reflection of your own brilliant or characteristic speculation encouraged by a ground - breaking realistic procedure , which gives the all - inclusive key to open the dynamic capability of the mind .
INSIGHT AND APPROACH
A few people will reveal to you that you can utilize mind maps for everything . From arranging an atomic office to composing sonnets to basic food item records and making supper .
While this is something you could be doing with mind maps … I would n't suggest every one of them . Let 's be honest , you can attract all that you need to speak with yourself as well as other people … however more than regularly it is n't generally important , required or keen , correct ?
Here are two or three things you can or maybe ought to do utilizing mind maps . Use them , yet be certain you keep it functional and objective situated . I would n't need you to return to me and disclose to me you sat around idly and vitality ( or more terrible … ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
Challenges and selection
Instructive materials1 have as of late developed which expect to improve memory for clinical data by speaking to realities as ' mind maps ' . Brain mapping2 is an examination strategy where data from an assortment of sources is changed over into a diagrammatic portrayal of the significant catchphrases related with an investigation subject . During creation , a picture speaking to the primary examination theme is at first attracted the focal point of the brain map . Stretching out from this focal picture are a few significant branches containing watchwords speaking to the point subheadings , which are joined by a picture at whatever point conceivable . The significant detail included under every subheading is composed upon littler branches anticipating from the subheadings with increasingly definite data being associated with this data . By experiencing this procedure , data at first contained inside sections of content turns out to be progressively sorted out , with the broadest data being introduced in the focal point of the brain guide and material of expanding subtlety being introduced at the limits . At the point when the psyche map is perused , the focal picture frames the beginning stage and the branch to the upper right - hand of the focal picture is the principal branch assessed . At the point when this branch has been examined different branches are shrouded likewise , working in a clockwise style . All through the entire procedure , symbolism , shading and the visual - spatial course of action of the material are stressed . While a considerable lot of the parts utilized at the top of the priority list maps have been exclusively fused into ordinarily utilized investigation strategies , their adequacy of utilization when joined inside a solitary report procedure has not been analysed . Study procedures which have independently consolidated symbolism , shading or the visual - spatial course of action of watchwords have each been accounted for to altogether improve review when contrasted and basic note taking or repetition practice . For instance , spatially organizing a progression of watchwords into an unmistakable example before making relationship , as would be regular in study procedures , for example , creepy crawly outlines , fundamentally improved recall.3 The utilization of study strategies dependent on symbolism , for example , the strategy for loci,4 improved the review of 40 words in an examination where understudies were prepared to connect each word with a specific grounds area during learning.5 Furthermore , study methods dependent on visual symbolism have been demonstrated to be much progressively successful when shading was also used to upgrade oneself created visual image.6,7 That review improves when study strategies consolidate the utilization of these parts is , be that as it may , to be expected . In any event , when utilized independently , these segments would all be able to be believed to help subjective procedures which have been accounted for to improve memory . The hypothesis of levels of processing8,9 recommends that the degree of handling utilized while learning new material directs the accomplishment with which it will later be reviewed . The hypothesis recommends that a more profound degree of preparing , for example , that accomplished when significance is extricated from approaching data , will bring about a superior degree of review than shallow handling , utilized when data is essentially practiced or recorded . The elaboration of new material has been proposed as another system to improve recall.10 Elaboration expects relationship to be made between the new approaching data and data effectively occupant in memory ( proactive assistance ) . At the point when such affiliations are made , the association with data which has just been scholarly backings the learning and maintenance of the new data . Moreover , the uniqueness of data impacts its memorability . New data which is increasingly unmistakable , or which is made so during preparing , is reviewed more effectively than data for which the memory follow
takes after that of data effectively inhabitant in memory.11 Whilst the adequacy of various investigation procedures for improving memory has been indicated experimentally , the ramifications of the outcomes for the structure of instructive materials have been disillusioning . Frequently the investigation procedures have been constrained in application to the review of requested arrangements of keywords.12,13 When endeavours have been made to apply these methodologies to improving the review of composed data , they have been generally unsuccessful.14,15 Furthermore , while huge numbers of these examination strategies have been appeared to improve memory execution on a trial of prompt review , longer - term upgrades have been more elusive.16 The restrictions of a large number of the usually received examination methods are especially risky if such methods are applied to clinical educational programs dependent on issue based learning ( PBL ) . Because of the accentuation in PBL upon a self - coordinated approach,17 understudies need an examination strategy which will assist them with improving their memory for composed material while supplementing the more profound degree of learning acquired with PBL . Such an examination method is especially significant given that a present shortcoming of PBL is that understudies perform more awful on tests requiring the review of accurate material when contrasted and understudies undertaking address based curricula.18 Additionally , the more noteworthy level of association of data managed by mind maps may possibly conquer the further shortcoming of PBL in that information obtained will in general remain to a great extent unorganized.19 Although mind mapping might be an especially powerful investigation strategy inside PBL educational plans , its adequacy should be set up before such a procedure is prescribed to understudies . This paper looks at whether psyche mapping is strong as an investigation procedure and whether it beats numerous restrictions related to past examination strategies .
Application Psyche mapping is a profoundly successful method of getting data all through your cerebrum . Psyche mapping is an inventive and legitimate methods for note - taking and note - production that actually " maps out " your thoughts .
All Mind Maps share a few things for all intents and purpose . They have a characteristic authoritative structure that transmits from the inside and use lines , images , words , shading and pictures as indicated by basic , cerebrum well - disposed ideas . Psyche mapping changes over an extensive rundown of repetitive data into a beautiful , important and profoundly composed graph that works in accordance with your cerebrum 's regular method of getting things done .
One basic approach to comprehend a Mind Map is by contrasting it with a guide of a city . The downtown area speaks to the fundamental thought ; the primary streets driving from the inside speak to the key contemplations in your reasoning procedure ; the auxiliary streets or branches speak to your optional musings , etc . Uncommon pictures or shapes can speak to tourist spots of intrigue or especially important thoughts .
The incredible thing about brain mapping is that you can put your thoughts down in any request , when they fly into your head . You are not obliged by speculation all together . Basically , toss out any thoughts , at that point stress over redesigning them later .
There are numerous incredible psyche mapping programming programs out there to assist you with sorting out your contemplations and afterward naturally trade them to a simple to - peruse , requested rundown .
While it is completely conceivable to mind map as it was done in the good ' old days with a pen and paper , why not exploit the innovation age and spare yourself some genuinely necessary time ?
The psyche map is the outside reflection of your own brilliant or characteristic speculation encouraged by a ground - breaking realistic procedure , which gives the all - inclusive key to open the dynamic capability of the mind .
INSIGHT AND APPROACH
A few people will reveal to you that you can utilize mind maps for everything . From arranging an atomic office to composing sonnets to basic food item records and making supper .
While this is something you could be doing with mind maps … I would n't suggest every one of them . Let 's be honest , you can attract all that you need to speak with yourself as well as other people … however more than regularly it is n't generally important , required or keen , correct ?
Here are two or three things you can or maybe ought to do utilizing mind maps . Use them , yet be certain you keep it functional and objective situated . I would n't need you to return to me and disclose to me you sat around idly and vitality ( or more terrible … ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9513 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I had the opportunity to do an internship at an event management company in Kolkata , India . When I joined , I was given the role of a content writer but was also told that I would be working across domains with strategy building , marketing and public relations in the forefront . However , after working for some days I found that there was complete disarray in the organization with regards to information flow , management and communication . There was no clarity between authority and responsibility , span of control and also who reported to whom . This was killing precious working hours of the employees working in the organization .
I approached with this issue to the top management as they wanted me to give feedback about their work systems and work culture after a few months I had been with them .
Therefore , I was assigned the additional responsibility of using design thinking to get rid of all these problems at the organization .
Selection
I searched online and interacted with a few mentors of mine to narrow down on a few strategies that could be adopted to solve the problem at hand . After this I developed a prototype testing module for checking its effectiveness in the initial stages .
Application
As we launched , I asked the employees at the firm to write their own goals and ambitions on a piece of paper . Then I led them through the values , mission and vision of the company . Now I asked them to visualize how they can attain their own goals by contributing to the firm .
After this , I personally interacted with each and every employee almost 30 in number and listened their heart out about how they feel working at this particular organization . I was amazed at the responses I received . Some were highly dissatisfied with the kind of politics and behaviour played by some fellow employees .
Thenafter I designed some team building activities and also organized a picnic . This helped the people working there to meet each other outside the four walls of the office in an informal environment . This led to a release in their inhibitions and led to a free flow of ideas and feelings towards each other .
This was followed by a monthly team building session in the form of games and storytelling where each one presented something important part of their life .
Insight
I applied the learning launch tool and was quite surprised by the results that came after these excersises . There was a correlation between employee dissatisfaction and lack of communication . Things had started to improve and we could see smiling faces and observe employees form relationships beyond work . This was proved by higher customer satisfaction and improved performance of the company as a whole .
The employees too realized that work becomes mundane if it is done in silos . They realized the importance of synergy of efforts , a clear form of communication and effective transition .
Approach
Given that I could achieve a certain result through my methods , the top management reviewed my efforts and suggested some other methods and opportunities that I could have undertaken . Well it was a great learning curve for me .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I had the opportunity to do an internship at an event management company in Kolkata , India . When I joined , I was given the role of a content writer but was also told that I would be working across domains with strategy building , marketing and public relations in the forefront . However , after working for some days I found that there was complete disarray in the organization with regards to information flow , management and communication . There was no clarity between authority and responsibility , span of control and also who reported to whom . This was killing precious working hours of the employees working in the organization .
I approached with this issue to the top management as they wanted me to give feedback about their work systems and work culture after a few months I had been with them .
Therefore , I was assigned the additional responsibility of using design thinking to get rid of all these problems at the organization .
Selection
I searched online and interacted with a few mentors of mine to narrow down on a few strategies that could be adopted to solve the problem at hand . After this I developed a prototype testing module for checking its effectiveness in the initial stages .
Application
As we launched , I asked the employees at the firm to write their own goals and ambitions on a piece of paper . Then I led them through the values , mission and vision of the company . Now I asked them to visualize how they can attain their own goals by contributing to the firm .
After this , I personally interacted with each and every employee almost 30 in number and listened their heart out about how they feel working at this particular organization . I was amazed at the responses I received . Some were highly dissatisfied with the kind of politics and behaviour played by some fellow employees .
Thenafter I designed some team building activities and also organized a picnic . This helped the people working there to meet each other outside the four walls of the office in an informal environment . This led to a release in their inhibitions and led to a free flow of ideas and feelings towards each other .
This was followed by a monthly team building session in the form of games and storytelling where each one presented something important part of their life .
Insight
I applied the learning launch tool and was quite surprised by the results that came after these excersises . There was a correlation between employee dissatisfaction and lack of communication . Things had started to improve and we could see smiling faces and observe employees form relationships beyond work . This was proved by higher customer satisfaction and improved performance of the company as a whole .
The employees too realized that work becomes mundane if it is done in silos . They realized the importance of synergy of efforts , a clear form of communication and effective transition .
Approach
Given that I could achieve a certain result through my methods , the top management reviewed my efforts and suggested some other methods and opportunities that I could have undertaken . Well it was a great learning curve for me .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13793 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping : Community animation
Challenge & Selection By the end of this year , I ’ve been asked to lead the animation of an internal community of 10 consultants in my firm for 2015 . I was happy to take on this challenge , which represents for me a new opportunity to energize the community and experience new activities . I suggested to all members to co - construct our 2015 activities plan , a break with what we have until now . I discovered the “ Mind Mapping ” tool in May 2011 when one of my clients shared with me his reflections about the construction of the project ’s budget , at the time , I did n’t know that it was a design tool . Few months later , a new consultant in my firm shared with us his many experiences using mind mapping tool , and I really enjoyed the way he did , he started by an anatomic description of human brain ( two hemispheres and 4 lobes ) to show us the innovative zone in our brain ( right side ) . While following this Design Thinking course , I realized that Mind mapping is a powerful design tool to structure ideas . Therefore , I ’ve decided to use it to build the community activities plan for 2015 . Application : I suggested to the community to set up a workshop to list out all our past and current activities using the Mind Mapping tool , on my recommendation following what I ’ve learned on the course . This first phase allows us to have a complete vision of all what we ’ve done and to prepare the construction phase which comes next . We were together in a room equipped and designed for innovation . After recalling the purpose of our workshop , we started by drawing the community name in the center of the main whiteboard . For this phase , every participant was invited to wright in a post it all activities that he has done until today in the community . After 5 minutes of individual reflection , everyone shared his activities with the group and explained them . This explorations phase allows us , after coordination , to identify 6 mains major groups of activities , which we called streams . We repeated the same process for each stream to identify all activities regrouped in the 6 streams . In a second phase , we used the activities cartography produced in phase 1 to start the idea generation phase . We challenged streams and activities to bring up new ideas and prioritize them to build the 2015 ’s community roadmap . I want to share with you a tool I used , it ’s called “ investor game ” and it ’s used to prioritize activities , using toy money notes , everyone acts like an investor and invest in activities that he likes . At the end of the workshop , we had our activities plan co - constructed by all the members of the community . Insight & Approach : Without being a designer or a mind mapping expert , this experience allows me , for the first time , to use a design tool by knowing its true purpose ( for mind mapping : looking for patterns and insights to establish criteria for the ideation phase ) . This time , using mind mapping , I was expecting a concrete result : the “ as- is ” situation of our activities . If I have to do it again , I ’ll take more time during the ideation phase ( phase 2 ) by using a learning lunch , for example , to identify new opportunities and activities for the community . I learned a lot from this course , especially the 4 phases of a design approach ( The 4W ) . I ’m convinced that the design is accessible for everyone who wants to explore new ideas . And in my everyday job as a consultant , I ’m ready to use the design approach for problem - solving appropriate situations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping : Community animation
Challenge & Selection By the end of this year , I ’ve been asked to lead the animation of an internal community of 10 consultants in my firm for 2015 . I was happy to take on this challenge , which represents for me a new opportunity to energize the community and experience new activities . I suggested to all members to co - construct our 2015 activities plan , a break with what we have until now . I discovered the “ Mind Mapping ” tool in May 2011 when one of my clients shared with me his reflections about the construction of the project ’s budget , at the time , I did n’t know that it was a design tool . Few months later , a new consultant in my firm shared with us his many experiences using mind mapping tool , and I really enjoyed the way he did , he started by an anatomic description of human brain ( two hemispheres and 4 lobes ) to show us the innovative zone in our brain ( right side ) . While following this Design Thinking course , I realized that Mind mapping is a powerful design tool to structure ideas . Therefore , I ’ve decided to use it to build the community activities plan for 2015 . Application : I suggested to the community to set up a workshop to list out all our past and current activities using the Mind Mapping tool , on my recommendation following what I ’ve learned on the course . This first phase allows us to have a complete vision of all what we ’ve done and to prepare the construction phase which comes next . We were together in a room equipped and designed for innovation . After recalling the purpose of our workshop , we started by drawing the community name in the center of the main whiteboard . For this phase , every participant was invited to wright in a post it all activities that he has done until today in the community . After 5 minutes of individual reflection , everyone shared his activities with the group and explained them . This explorations phase allows us , after coordination , to identify 6 mains major groups of activities , which we called streams . We repeated the same process for each stream to identify all activities regrouped in the 6 streams . In a second phase , we used the activities cartography produced in phase 1 to start the idea generation phase . We challenged streams and activities to bring up new ideas and prioritize them to build the 2015 ’s community roadmap . I want to share with you a tool I used , it ’s called “ investor game ” and it ’s used to prioritize activities , using toy money notes , everyone acts like an investor and invest in activities that he likes . At the end of the workshop , we had our activities plan co - constructed by all the members of the community . Insight & Approach : Without being a designer or a mind mapping expert , this experience allows me , for the first time , to use a design tool by knowing its true purpose ( for mind mapping : looking for patterns and insights to establish criteria for the ideation phase ) . This time , using mind mapping , I was expecting a concrete result : the “ as- is ” situation of our activities . If I have to do it again , I ’ll take more time during the ideation phase ( phase 2 ) by using a learning lunch , for example , to identify new opportunities and activities for the community . I learned a lot from this course , especially the 4 phases of a design approach ( The 4W ) . I ’m convinced that the design is accessible for everyone who wants to explore new ideas . And in my everyday job as a consultant , I ’m ready to use the design approach for problem - solving appropriate situations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18725 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Last year I had a rather important and responsible task : to make a new identity for the exhibition of visual studies about Russian culture . The people who did these studies reflected on Russia from different angles . The style uniting all these studies had to be recognizable and convey a sense of Russianness . I decided to focus on my own cultural code of the Russian people . I set myself the task of trying to make a style in isolation from stereotypes , to find something in Russian culture that no one is looking at , to find different ways to talk about Russia . The identity of the festival should not lose the feeling of Russianness , but at the same time it should be modern , so that com- munication with the target audience of teenagers and young people takes place in a language that is understandable to them .
First of all , I sorted out the semantic and ideological aspects of Russianness , make a list of differ- ent meanings and meanings that can characterize Russia and the people living here . Then I re- duced it to a short list with individual words that were supposed to become ideological and visual guidelines for my future style and business strategy .
Selection : The first tool I used was the visualization tool . Visualization is a method of design thinking when we create a figurative prototype - a picture / diagram in the user ’s head , and then proceed to its implementation and sketches ( this is a link to the lecture in which this tool was discussed https://www.williamson.net/wp-contentcategory.php ) I decided that the new Russian graphics should be created by people involved in this culture , because only they will be able to visualize the necessary images and forms to form a new style , based on old values , thanks to their innate immersion in the cultural context .
Application : I sent out sheets of different Russian words to different people and asked them to visualize each of them by any methods they were interested in , whether it was a drawing , a photograph , a sculpture , some kind of fake from any materials . And also write a few associations to my words . A few days later , each of them sent me 5 visualizations of these words and a lot of new associations .
Insight : As a result , I received not only accurate images describing the feeling of Russianness that I need- ed for further work , but also words that helped me strengthen and clarify the ideological com- ponent of my future style . In addition , the little things in people ’s works that they used , such as colors , materials and the nature of graphics , line thicknesses have already formed the primary constants of my future style . The biggest progress in the work happened thanks to a conversation with different people about Russia and their everyday practices and feelings . I came to an import- ant insight that finally formed the ideology of the style . It turned out that Russian people are quite hot - tempered , bright and daring , like to take on a challenge . It is important for them to show them- selves and feel their uniqueness . This prompted me to use red as the main color in the identity of the festival . I used the information I received to finalize the characteristics of the style and business strategy .
Approach : As a result , I decided that visualization is one of the strongest strategies of design thinking , allow- ing me to best convey the feeling and meaning of something to other people . The images give a deeper understanding of how it is necessary to develop the idea further and turn it into a finished product . In my further work , I would use the strategy of exchanging ideas and working with peo- ple immersed in the context at once at the visualization level at the first stages of the project , this allows you to dive deeper into the context and more accurately formulate long - range methods of work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.williamson.net/wp-contentcategory.php
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Last year I had a rather important and responsible task : to make a new identity for the exhibition of visual studies about Russian culture . The people who did these studies reflected on Russia from different angles . The style uniting all these studies had to be recognizable and convey a sense of Russianness . I decided to focus on my own cultural code of the Russian people . I set myself the task of trying to make a style in isolation from stereotypes , to find something in Russian culture that no one is looking at , to find different ways to talk about Russia . The identity of the festival should not lose the feeling of Russianness , but at the same time it should be modern , so that com- munication with the target audience of teenagers and young people takes place in a language that is understandable to them .
First of all , I sorted out the semantic and ideological aspects of Russianness , make a list of differ- ent meanings and meanings that can characterize Russia and the people living here . Then I re- duced it to a short list with individual words that were supposed to become ideological and visual guidelines for my future style and business strategy .
Selection : The first tool I used was the visualization tool . Visualization is a method of design thinking when we create a figurative prototype - a picture / diagram in the user ’s head , and then proceed to its implementation and sketches ( this is a link to the lecture in which this tool was discussed https://www.williamson.net/wp-contentcategory.php ) I decided that the new Russian graphics should be created by people involved in this culture , because only they will be able to visualize the necessary images and forms to form a new style , based on old values , thanks to their innate immersion in the cultural context .
Application : I sent out sheets of different Russian words to different people and asked them to visualize each of them by any methods they were interested in , whether it was a drawing , a photograph , a sculpture , some kind of fake from any materials . And also write a few associations to my words . A few days later , each of them sent me 5 visualizations of these words and a lot of new associations .
Insight : As a result , I received not only accurate images describing the feeling of Russianness that I need- ed for further work , but also words that helped me strengthen and clarify the ideological com- ponent of my future style . In addition , the little things in people ’s works that they used , such as colors , materials and the nature of graphics , line thicknesses have already formed the primary constants of my future style . The biggest progress in the work happened thanks to a conversation with different people about Russia and their everyday practices and feelings . I came to an import- ant insight that finally formed the ideology of the style . It turned out that Russian people are quite hot - tempered , bright and daring , like to take on a challenge . It is important for them to show them- selves and feel their uniqueness . This prompted me to use red as the main color in the identity of the festival . I used the information I received to finalize the characteristics of the style and business strategy .
Approach : As a result , I decided that visualization is one of the strongest strategies of design thinking , allow- ing me to best convey the feeling and meaning of something to other people . The images give a deeper understanding of how it is necessary to develop the idea further and turn it into a finished product . In my further work , I would use the strategy of exchanging ideas and working with peo- ple immersed in the context at once at the visualization level at the first stages of the project , this allows you to dive deeper into the context and more accurately formulate long - range methods of work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.williamson.net/wp-contentcategory.php"
],
"USERNAME": []
} | 12774 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
Many of my colleagues were disturbed by our organisation ’s new / unwritten value system . Many of us were afraid of losing some values ( human - centred and emphatic , inclusive , engaging workforce ) , which were deemed to be extremely important to many of us .
In order to work some of these elements , we decided to do a design thinking challenge on ‘ how to make our organisation more inclusive for people with disabilities and limitations ? ’ . Why did we select this challenge ? Well - we wanted to have a topic which is not only very much human- centric and engaging but also tackles with inclusion overall . We wanted to contribute to the social conversation we were having openly at that moment . And there we go - we had a great topic !
Selection :
We have selected storytelling as a tool since we believe in the power of storytelling . We wanted to put the human beings and their experiences front and centre and take the whole organisation along on a journey with us . We knew that we needed to develop deeper empathy to kindle the value system we used to have in the organisation . We needed to prove that there was a bigger message we had to convey . The message was to become more human - centric and we wanted to show that by the topic we selected .
Application :
We have applied storytelling at different moments in the process . ( 1 ) before the design thinking session : once the topic was selected , we communicated the information about the topic and design thinking session internally . We used stories of our colleagues and their struggles . The support our colleagues got was incredible . So many people with disabilities and limitations came out and started to talk about their own disabilities and limitations . These process has created a base , which was not at all expected . This was the first time , I experienced the power of storytelling . ( 2 ) during ‘ what is ’ process : so many of our colleagues volunteered to tell their stories ( interviews ) to design thinking participants . They all knew that by sharing their stories they would be contributing to find solutions to become a more inclusive organisation for people with disabilities and limitations . Many of them opened their hearts to the interviewers . It was an amazing process . ( 3 ) during ‘ what wows / what works process ’ : once the teams had their proposed solutions , they also used storytelling to explain their solutions . ( 4 ) Once all the proposed solutions were presented , the sponsor of the project selected one prototype to turn it into a reality . Then the solution was introduced to the whole company , using storytelling !
Insights :
- Storytelling is very powerful . It can inspire people . - It is extremely useful if you would like to convey a big message - It has to be constructed well , otherwise the message could be lost along the way - It could be less powerful in business topics ( this is just an assumption and should be tested ) - It has to be genuine , otherwise people will not follow you .
Approach :
- When I was communicating the stories of people , I did not use the real names of people ( since I
did not ask people if they wanted me to use their names or not ) . This approach was risk - averse but less effective . Later on some of them came back to me to ask me to use their real names . This was much more powerful . The reaction to these stories were bigger and more emotional . So I learned that next time I should ask permission before assuming that people would not like to reveal themselves ...
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
Many of my colleagues were disturbed by our organisation ’s new / unwritten value system . Many of us were afraid of losing some values ( human - centred and emphatic , inclusive , engaging workforce ) , which were deemed to be extremely important to many of us .
In order to work some of these elements , we decided to do a design thinking challenge on ‘ how to make our organisation more inclusive for people with disabilities and limitations ? ’ . Why did we select this challenge ? Well - we wanted to have a topic which is not only very much human- centric and engaging but also tackles with inclusion overall . We wanted to contribute to the social conversation we were having openly at that moment . And there we go - we had a great topic !
Selection :
We have selected storytelling as a tool since we believe in the power of storytelling . We wanted to put the human beings and their experiences front and centre and take the whole organisation along on a journey with us . We knew that we needed to develop deeper empathy to kindle the value system we used to have in the organisation . We needed to prove that there was a bigger message we had to convey . The message was to become more human - centric and we wanted to show that by the topic we selected .
Application :
We have applied storytelling at different moments in the process . ( 1 ) before the design thinking session : once the topic was selected , we communicated the information about the topic and design thinking session internally . We used stories of our colleagues and their struggles . The support our colleagues got was incredible . So many people with disabilities and limitations came out and started to talk about their own disabilities and limitations . These process has created a base , which was not at all expected . This was the first time , I experienced the power of storytelling . ( 2 ) during ‘ what is ’ process : so many of our colleagues volunteered to tell their stories ( interviews ) to design thinking participants . They all knew that by sharing their stories they would be contributing to find solutions to become a more inclusive organisation for people with disabilities and limitations . Many of them opened their hearts to the interviewers . It was an amazing process . ( 3 ) during ‘ what wows / what works process ’ : once the teams had their proposed solutions , they also used storytelling to explain their solutions . ( 4 ) Once all the proposed solutions were presented , the sponsor of the project selected one prototype to turn it into a reality . Then the solution was introduced to the whole company , using storytelling !
Insights :
- Storytelling is very powerful . It can inspire people . - It is extremely useful if you would like to convey a big message - It has to be constructed well , otherwise the message could be lost along the way - It could be less powerful in business topics ( this is just an assumption and should be tested ) - It has to be genuine , otherwise people will not follow you .
Approach :
- When I was communicating the stories of people , I did not use the real names of people ( since I
did not ask people if they wanted me to use their names or not ) . This approach was risk - averse but less effective . Later on some of them came back to me to ask me to use their real names . This was much more powerful . The reaction to these stories were bigger and more emotional . So I learned that next time I should ask permission before assuming that people would not like to reveal themselves ...
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9160 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge and Selection – Grow a Travel business on Social Media Platform .
Storytelling is a powerful tool when it comes to break down the problem in simple bits and get a clear understanding about the problem . I had an Instagram Travel Business Page with over followers by the name castanedagabriel but the engagement and leads generation from the page was very low and I was unable to collect any revenue from the page as most of the followers were not engaged to the page and Instagram had already shadow banned the page in past . The first thing I did was to identify the ‘ What is ’ problem . The problem I had was of less engagements as people were unable to connect their selves with the posts shared on the page . My initial response to the problem was to hire someone who could help grow the engagements but I could not trust anyone with the privacy issues so I resolved in trying to solve the problem myself .
Application : -
The digital tool that helped me grow my engagements and later resulted in driving revenues from the page was ‘ Story- Telling ’ . Initially I hired an artist who was well equipped with the skills of photoshop and asked him to make a brand Logo and some posters for me . Later I started a kind of story telling posts which gave the followers a firsthand information about the places they wanted to travel or were planning to travel in near future . I started with posting pictures of a particular place and started sharing information about the place . I
started giving the followers an experience like they were traveling the places at the very moment and shared some detailed insights and knowledge behind the places . For example , I started a series of posts which described ‘ Enalu ’ a well - known travel hotspot for tourists . I covered all the local to do list and facts about Enalu which were rarely shared before . While using Storytelling and Photoshop I was able to create a beautiful digital first - hand experience among the followers .
Insight : -
By applying the Story telling tool and after posting at least 50 posts on my Instagram Page I was able to see a little rise in engagement among my followers of the page . People were starting to connect with the stories I shared on the page and started liking more pictures and asking their questions and doubts they had about the places they were willing to travel in future . By this we were able to stay more in touch with our followers and they started looking at our page as a Brand rather than a Social Media Page . The page started getting tagged on various accounts and I was able to see a positive engagement .
Approach : -
What I learned by applying this digital tool to my business was that Story - telling is a powerful tool when it comes to reinventing strategies of a business . With storytelling I was able to make people engage in our page by making them feel as if they were experiencing the places listed in our page themselves just by reading about them . It also made me realize that if a story is conveyed well among the
customers , they feel special and they trust the Brand ’s image more than that of paid advertisements and shout - outs . In future I would surely love to try this tool on a different venture but I also believe that one needs to be in his customer ’s shoes before telling a story and framing one for him .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME: castanedagabriel
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge and Selection – Grow a Travel business on Social Media Platform .
Storytelling is a powerful tool when it comes to break down the problem in simple bits and get a clear understanding about the problem . I had an Instagram Travel Business Page with over followers by the name castanedagabriel but the engagement and leads generation from the page was very low and I was unable to collect any revenue from the page as most of the followers were not engaged to the page and Instagram had already shadow banned the page in past . The first thing I did was to identify the ‘ What is ’ problem . The problem I had was of less engagements as people were unable to connect their selves with the posts shared on the page . My initial response to the problem was to hire someone who could help grow the engagements but I could not trust anyone with the privacy issues so I resolved in trying to solve the problem myself .
Application : -
The digital tool that helped me grow my engagements and later resulted in driving revenues from the page was ‘ Story- Telling ’ . Initially I hired an artist who was well equipped with the skills of photoshop and asked him to make a brand Logo and some posters for me . Later I started a kind of story telling posts which gave the followers a firsthand information about the places they wanted to travel or were planning to travel in near future . I started with posting pictures of a particular place and started sharing information about the place . I
started giving the followers an experience like they were traveling the places at the very moment and shared some detailed insights and knowledge behind the places . For example , I started a series of posts which described ‘ Enalu ’ a well - known travel hotspot for tourists . I covered all the local to do list and facts about Enalu which were rarely shared before . While using Storytelling and Photoshop I was able to create a beautiful digital first - hand experience among the followers .
Insight : -
By applying the Story telling tool and after posting at least 50 posts on my Instagram Page I was able to see a little rise in engagement among my followers of the page . People were starting to connect with the stories I shared on the page and started liking more pictures and asking their questions and doubts they had about the places they were willing to travel in future . By this we were able to stay more in touch with our followers and they started looking at our page as a Brand rather than a Social Media Page . The page started getting tagged on various accounts and I was able to see a positive engagement .
Approach : -
What I learned by applying this digital tool to my business was that Story - telling is a powerful tool when it comes to reinventing strategies of a business . With storytelling I was able to make people engage in our page by making them feel as if they were experiencing the places listed in our page themselves just by reading about them . It also made me realize that if a story is conveyed well among the
customers , they feel special and they trust the Brand ’s image more than that of paid advertisements and shout - outs . In future I would surely love to try this tool on a different venture but I also believe that one needs to be in his customer ’s shoes before telling a story and framing one for him .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": [
"castanedagabriel"
]
} | 3351 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How do i impliment Design thinking ?
Reflection – Learning Launch
Challenge
I am a Master 's student perceiving Computer Applications and we ( as a whole class ) have a lot of projets associated to our subjects , I love learning new things and even though i havn't ventured into an entreprenur mindset which is associated with challenges to my project , The very first thing that pops to my mind is my introvert attitude which disables me to effectively deliver the product to the client , which means i lack communication methods to understand my client and this puts me in a dilemma to move forward and strive to be more effective .
My main challenge is me , Assumptions make views different . This also brings about team management issues if i am supposed to lead one . My team consist of 5 members each are unique , Which leads to varied perceptions which is great for brainstorming and only resourceful barriers can evidently disrupt our workflow . We have deadlines but do nt stick to a solution rather keep changing the idea without working on it .
Selection
The Design Thinking Tool I am going to make use of is Learning launch i would say it is the best way for me and my team to express our ideas as a whole .
Also ensures a quick prototyping of our project .
Application
We will focus on Implimenting our ideas by first making a prototype by sticking to the actual plan to the client expected views . The first launch would help us get an overview on how we did as a whole , This would be a huge deal for us because it would point out our areas of weaknesses .
We will then make necessary management buffs to plan things accordingly to schedule or priorities so that we can adapt to situations when arises .
Particularly , we will want to see if we could have a better environment , a better grasp of situations which is a critical resource to work with .
These assesments lead us to report our progress to our proctors where we will get feedbacks .
Incorporating these feedbacks are the way to ensure a better building block to any overall development to a team
Our workflow wo nt be hindered with these changes arround . From our second learning launch , we will focus on gaining clarity about what our task as a role to play in the team is .
Our assumptions with the dilemma that forced us to challenge our workflow now could be solved . We would make a survey to be reviwed by our officials , Which would clarify our roles and the diffrences we have .
Insight
By applying the learning launch tool , our team will identify our assumed dilemmas and a designed launch to test these assumptions proving facts which will gives a boost for a better workflow .
Additionally , Thinking how to be more efficient comes to the mind , Building us a solid team now more prepared than ever to face new outcomes .
These insights we gain are a lot of good materials which will make it a resource to be compeling to our minds even though the outcomes may be of change in the ways we view things telling us to push further .
Approach
Given that our team has already gone through several sessions of work and at this stage in the timeline , the learning launch is the appropriate tool .
As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for a betterment in future implimentation of projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How do i impliment Design thinking ?
Reflection – Learning Launch
Challenge
I am a Master 's student perceiving Computer Applications and we ( as a whole class ) have a lot of projets associated to our subjects , I love learning new things and even though i havn't ventured into an entreprenur mindset which is associated with challenges to my project , The very first thing that pops to my mind is my introvert attitude which disables me to effectively deliver the product to the client , which means i lack communication methods to understand my client and this puts me in a dilemma to move forward and strive to be more effective .
My main challenge is me , Assumptions make views different . This also brings about team management issues if i am supposed to lead one . My team consist of 5 members each are unique , Which leads to varied perceptions which is great for brainstorming and only resourceful barriers can evidently disrupt our workflow . We have deadlines but do nt stick to a solution rather keep changing the idea without working on it .
Selection
The Design Thinking Tool I am going to make use of is Learning launch i would say it is the best way for me and my team to express our ideas as a whole .
Also ensures a quick prototyping of our project .
Application
We will focus on Implimenting our ideas by first making a prototype by sticking to the actual plan to the client expected views . The first launch would help us get an overview on how we did as a whole , This would be a huge deal for us because it would point out our areas of weaknesses .
We will then make necessary management buffs to plan things accordingly to schedule or priorities so that we can adapt to situations when arises .
Particularly , we will want to see if we could have a better environment , a better grasp of situations which is a critical resource to work with .
These assesments lead us to report our progress to our proctors where we will get feedbacks .
Incorporating these feedbacks are the way to ensure a better building block to any overall development to a team
Our workflow wo nt be hindered with these changes arround . From our second learning launch , we will focus on gaining clarity about what our task as a role to play in the team is .
Our assumptions with the dilemma that forced us to challenge our workflow now could be solved . We would make a survey to be reviwed by our officials , Which would clarify our roles and the diffrences we have .
Insight
By applying the learning launch tool , our team will identify our assumed dilemmas and a designed launch to test these assumptions proving facts which will gives a boost for a better workflow .
Additionally , Thinking how to be more efficient comes to the mind , Building us a solid team now more prepared than ever to face new outcomes .
These insights we gain are a lot of good materials which will make it a resource to be compeling to our minds even though the outcomes may be of change in the ways we view things telling us to push further .
Approach
Given that our team has already gone through several sessions of work and at this stage in the timeline , the learning launch is the appropriate tool .
As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for a betterment in future implimentation of projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17278 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am currently leading the development of new businesses related to energy efficiency solutions
for the company that I am working for . Preparing a proposal just for one client currently takes us 4 - 6 months since the process of establishing a baseline for the client , analyzing all the technical information to determine the problem , coming up with an economically sound solution , and seeking approval from our management to submit an offer is quite rigorous . This approach worked for us for some time , but more aggressive targets were set by our board . They expect us to double the business in 2 - 3 years . If we do not think of a way to become more agile , it would be impossible for us to achieve the set targets . Selection To overcome the challenge mentioned above , our team decided to use the Learning Launch Tool
which could be found in this linked video . We picked this tool since we do not have the luxury of spending too much resources and time thinking of how to be more agile in preparing proposals then selecting one big potential client to test out our new approach . We had to decide quickly and test the new process immediately on a few smaller clients to limit out risk exposure . Application I called for a meeting with some internal stakeholders involved in preparing a proposal . These
included our technical , business development , and finance teams . I started the meeting by establishing the challenge that we are facing and telling everyone to let go for the moment all current business processes and practices that we have been used to doing and to freely share any thoughts on how to address the problem even if they seem to be out of the box ideas .
The first group to share their insights was the technical team . They told us that the task that
requires the most time for them to complete is the audit done in the client ’s facilities to determine the baseline . They suggested that the process could be faster if we would be more comfortable on using data from previous studies we did on other similar clients and establish acceptable ratios and benchmarks which could be used in determining a new client ’s baseline without the need for a full audit of the facilities .
The next set of insights came from the business development and finance teams . They shared
that the main reason why they always require a full audit for new potential clients is because our management team got used to that approach and may not be comfortable with numbers that just came from ratios and benchmarks .
The sharing of thoughts and ideas resulted to us identifying 2 key bottle necks in the process . The
first one is the full audit which we always require for every single project . The second one is the management team ’s preference to always use the latest information about the client ’s facilities .
After agreeing on the 2 key bottle necks in the process , we came up with a set of ratios and
benchmarks which we all agreed were realistic enough to be used for other clients who fit certain criteria . We then presented to our management team a short case study which proves that using these ratios and benchmarks would not result to less accurate baselines compared with the ones that would come from a full audit . We also secured approval to try our new approach through a Learning Launch by preparing an actual proposal for one of our smaller clients . We were transparent that there is the risk of losing the client if he is not happy with our proposal . However , we would also learn a lot in trying the new approach regardless of the outcome . Thankfully , the result was that we came up with a proposal which was acceptable to the client in half the time we normally take . The positive feedback from the client gave us the confidence to replicate the same approach to more and even bigger clients . Now , we are able to churn out proposals faster than before which gives us a big chance to achieve the targets that were set by our board . Insight After using the Learning Launch Tool , I realized that each member of the team already had ideas
on what could be improved on to make us more agile . They were just hesitant to challenge the status quo because of the fear of wasting our resources or losing a big potential client . With a Learning Launch , all the team members and even our management team became comfortable enough to deviate from how we usually do things to test new ideas on how we could move faster with minimal risk exposure . Approach In using the Learning Launch Tool again , I will involve our management team earlier in the process
to also get their inputs . They will definitely help us see the situation from a different angle and will have valuable insights on how to create a better Learning Launch which considers the company ’s overall objectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am currently leading the development of new businesses related to energy efficiency solutions
for the company that I am working for . Preparing a proposal just for one client currently takes us 4 - 6 months since the process of establishing a baseline for the client , analyzing all the technical information to determine the problem , coming up with an economically sound solution , and seeking approval from our management to submit an offer is quite rigorous . This approach worked for us for some time , but more aggressive targets were set by our board . They expect us to double the business in 2 - 3 years . If we do not think of a way to become more agile , it would be impossible for us to achieve the set targets . Selection To overcome the challenge mentioned above , our team decided to use the Learning Launch Tool
which could be found in this linked video . We picked this tool since we do not have the luxury of spending too much resources and time thinking of how to be more agile in preparing proposals then selecting one big potential client to test out our new approach . We had to decide quickly and test the new process immediately on a few smaller clients to limit out risk exposure . Application I called for a meeting with some internal stakeholders involved in preparing a proposal . These
included our technical , business development , and finance teams . I started the meeting by establishing the challenge that we are facing and telling everyone to let go for the moment all current business processes and practices that we have been used to doing and to freely share any thoughts on how to address the problem even if they seem to be out of the box ideas .
The first group to share their insights was the technical team . They told us that the task that
requires the most time for them to complete is the audit done in the client ’s facilities to determine the baseline . They suggested that the process could be faster if we would be more comfortable on using data from previous studies we did on other similar clients and establish acceptable ratios and benchmarks which could be used in determining a new client ’s baseline without the need for a full audit of the facilities .
The next set of insights came from the business development and finance teams . They shared
that the main reason why they always require a full audit for new potential clients is because our management team got used to that approach and may not be comfortable with numbers that just came from ratios and benchmarks .
The sharing of thoughts and ideas resulted to us identifying 2 key bottle necks in the process . The
first one is the full audit which we always require for every single project . The second one is the management team ’s preference to always use the latest information about the client ’s facilities .
After agreeing on the 2 key bottle necks in the process , we came up with a set of ratios and
benchmarks which we all agreed were realistic enough to be used for other clients who fit certain criteria . We then presented to our management team a short case study which proves that using these ratios and benchmarks would not result to less accurate baselines compared with the ones that would come from a full audit . We also secured approval to try our new approach through a Learning Launch by preparing an actual proposal for one of our smaller clients . We were transparent that there is the risk of losing the client if he is not happy with our proposal . However , we would also learn a lot in trying the new approach regardless of the outcome . Thankfully , the result was that we came up with a proposal which was acceptable to the client in half the time we normally take . The positive feedback from the client gave us the confidence to replicate the same approach to more and even bigger clients . Now , we are able to churn out proposals faster than before which gives us a big chance to achieve the targets that were set by our board . Insight After using the Learning Launch Tool , I realized that each member of the team already had ideas
on what could be improved on to make us more agile . They were just hesitant to challenge the status quo because of the fear of wasting our resources or losing a big potential client . With a Learning Launch , all the team members and even our management team became comfortable enough to deviate from how we usually do things to test new ideas on how we could move faster with minimal risk exposure . Approach In using the Learning Launch Tool again , I will involve our management team earlier in the process
to also get their inputs . They will definitely help us see the situation from a different angle and will have valuable insights on how to create a better Learning Launch which considers the company ’s overall objectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10297 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Page 1 of 2
Reflection – Mind mapping
Challenge I work in the maritime industry as a Vessel Manager . Safety management on board the Company ’s 15 ships is one of the core parts of my job . Safety on board ships comprises of many work areas , one of which is the mooring systems .
Mooring systems , in layman ’s term , are the systems used to moor the ship alongside a jetty . These mooring systems are complex for someone not trained in their use . Their requirements are governed by certain recommendations drawn by some apex bodies . If the recommendations are complied with thoroughly , mooring operations can be deemed to be fairly safe .
To ensure thorough compliance , the Company requires a software platform that would provide predictive and prescriptive data analysis . Such software is to be developed by an outsourced team who is not familiar with the maritime industry . The team members do not understand the terms and jargons used . My challenge is to put forward the requirement to this team to get the best platform developed . The complex situation makes this requirement a “ mystery ” for the software team while for me it is merely a “ puzzle ” . ( Ref . video lecture - What Is Design Thinking ? Hear from the Experts ) .
Selection For this challenge I used the Mind mapping tool . I selected this tool to define my requirement to the software team because I wanted to involve them from the “ What is ” stage . Also , the quantity of data was large and mind mapping would help us look for patterns which we can then use to develop the platform . This was something creative that we were trying to make and as David Kelley is quoted in the video lecture on Mind mapping tool , “ When I 'm trying to do something creative , I make a mind - map . ”
Application Just like the example of “ Yard Sale ” in video lecture “ Mind Mapping Tool ” , I took the software developers on a tour . Through video tutorials and some other material I compiled , I showed them what mooring systems are and how the mooring operations on ships are carried out . I then displayed the procedures and forms currently in use on board the ships . This gave them a fair idea of “ What is ” . They then observed and shared their insights . We put together the pieces and came up with the design criteria for our platform .
Insight I was fairly confident of getting good results from this exercise . I like to use the mind mapping tool for various other areas of my life . This was the first time I had involved a team to generate ideas and to come up with the “ what if ” . However , as we proceeded with the complex project , I realised that I got the team involved too early . I should ’ve defined “ What wows ” instead of involving them at the transition from “ what is ” to “ what if ” . They had to learn the jargons outside their industry rather than applying their core expertise .
Page 2 of 2
Approach I would approach this challenge differently next time . I would arrive at “ What wows ” and then use the “ Visualisation ” tool combined with some storytelling to explain my requirements to the software development team . With no prior knowledge about ships and the various systems , understanding the jargons itself became overwhelming for them . This led to different understanding of same concepts and hence resulted in a non compatible platform . Visualisation tool would help me explain them “ what wows ” and to get them on the same page . They can then come up with the best ideas as per their expertise , helping us to arrive at “ what works ” more efficiently .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Page 1 of 2
Reflection – Mind mapping
Challenge I work in the maritime industry as a Vessel Manager . Safety management on board the Company ’s 15 ships is one of the core parts of my job . Safety on board ships comprises of many work areas , one of which is the mooring systems .
Mooring systems , in layman ’s term , are the systems used to moor the ship alongside a jetty . These mooring systems are complex for someone not trained in their use . Their requirements are governed by certain recommendations drawn by some apex bodies . If the recommendations are complied with thoroughly , mooring operations can be deemed to be fairly safe .
To ensure thorough compliance , the Company requires a software platform that would provide predictive and prescriptive data analysis . Such software is to be developed by an outsourced team who is not familiar with the maritime industry . The team members do not understand the terms and jargons used . My challenge is to put forward the requirement to this team to get the best platform developed . The complex situation makes this requirement a “ mystery ” for the software team while for me it is merely a “ puzzle ” . ( Ref . video lecture - What Is Design Thinking ? Hear from the Experts ) .
Selection For this challenge I used the Mind mapping tool . I selected this tool to define my requirement to the software team because I wanted to involve them from the “ What is ” stage . Also , the quantity of data was large and mind mapping would help us look for patterns which we can then use to develop the platform . This was something creative that we were trying to make and as David Kelley is quoted in the video lecture on Mind mapping tool , “ When I 'm trying to do something creative , I make a mind - map . ”
Application Just like the example of “ Yard Sale ” in video lecture “ Mind Mapping Tool ” , I took the software developers on a tour . Through video tutorials and some other material I compiled , I showed them what mooring systems are and how the mooring operations on ships are carried out . I then displayed the procedures and forms currently in use on board the ships . This gave them a fair idea of “ What is ” . They then observed and shared their insights . We put together the pieces and came up with the design criteria for our platform .
Insight I was fairly confident of getting good results from this exercise . I like to use the mind mapping tool for various other areas of my life . This was the first time I had involved a team to generate ideas and to come up with the “ what if ” . However , as we proceeded with the complex project , I realised that I got the team involved too early . I should ’ve defined “ What wows ” instead of involving them at the transition from “ what is ” to “ what if ” . They had to learn the jargons outside their industry rather than applying their core expertise .
Page 2 of 2
Approach I would approach this challenge differently next time . I would arrive at “ What wows ” and then use the “ Visualisation ” tool combined with some storytelling to explain my requirements to the software development team . With no prior knowledge about ships and the various systems , understanding the jargons itself became overwhelming for them . This led to different understanding of same concepts and hence resulted in a non compatible platform . Visualisation tool would help me explain them “ what wows ” and to get them on the same page . They can then come up with the best ideas as per their expertise , helping us to arrive at “ what works ” more efficiently .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16370 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I work as consultant in financial services sector and Visualization is a great tool that I use all the time to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem or TO - BE diagram . I use this approach often with our customers who are banks and insurance companies working to apply technology innovations to modernize their mission or the delivery of their services to their customer or maybe comply with regulators , which may be businesses , internal areas or final users .
The challenge in any company portfolio is to improve the workflows ( projects , procesess , activities and task ) within the PMO guidelines in order to improve and innovate any business process looking for increase the profit . For example , I worked with a largest bank in America . The bank was looking to redefined the process of sales . So , I decided to get the know - how of business using the BPM model technique .
I have used different business procesess modeling techniques ( UML diagram , flowchart , BPMN , SIPOC , Gantt chart , etc ... ) using a visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . I prefer to use a BPM modeling technique .
Business process modelling tools provide business users with the ability to model their business processes , implement and execute those models , and refine the models based on as - executed data . As a result , business process modelling tools can provide transparency into business processes , as well as the centralization of corporate business process models and execution metrics . Modelling tools may also enable collaborate modelling of complex processes by users working in teams , where users can share and simulate models collaboratively .
Business Process Model and Notation has become the de - facto standard for business processes diagrams . It is intended to be used directly by the stakeholders who design , manage and realize business processes , but at the same time be precise enough to allow BPMN diagrams to be translated into software process components . BPMN has an easy - to - use flowchart - like notation that is independent of any particular implementation environment . The latest version of notation can be found : https://www.lopez.com/category/tagprivacy.php
Application
I start the process by creating a diagram of the problem domain . To develop AS - IS diagram , I draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , OPA´s or other reports . If materials are not available , then I request a short meeting to conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on a high level initiative . During these meetings is important to explain to stakeholders the main shapes / figures that will be contained each diagram ( process , sub - process , conditionals , connectors , etc … ) .
From previous research the approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . I start to identify Partners , KPI´s , rols , Approvers , Value Chain Providers , Inputs , Outputs , Organizations , legacy systems and other entities that may add constraints to how the organization operates according to the BPM Notation . The business modeling is simple , using simple shapes and icons available in Visio or any tool that supports BPM Notation ( Oracle , Bizagi , WBM , etc … ) .
If this approach view does n’t work , then I try to explain with a short process example the type of visual , either based on a high - level process flow with swim lanes for different stakeholders , flowchart or another format . The previous steps will help to get a first draft and the stakeholders involved have the same understanding .
During Requirements Gathering phase in the first review , I often divide the stakeholders into groups of 3 - 6 participants each representing a different organization , area of interest or the SME according to the detail required . Each group receives a copy or email of the business model that they can write on directly , use sticky notes or send an email to make comments . In this activity it is suggested to give them two - three questions predefined to answer , such as :
1 ) What key performance indcators are missing from the graphic ?
2 ) What would you change about the model to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
Between 20 - 30 minutes approximately to discuss the questions and mark up the model . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their diagram . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the business model . After this approach , I integrate each group ’s comments as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised business model that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
I have learned from conducting this exercise with several groups and companies is that while the business model – especially the revised model that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space and have the same understanding . The technique gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the model from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the business model – or if they are missing – and can more quickly gain new insights about relationships between key entities instead oftaking time to
identify them . They can also identify variables , metrics and KPI´s in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
I use visualization tool most of the time as a part of company´s methodology , more often where the projects require an improvements or innovations on theirs procesess , products o services .
A valuable aspect is the shared insights and learning . The revised model that incorporates their combined feedback serve as a reference tool throughout the remainder of their work .
An other valuable aspect ocurss when it finished the requirements gathering phase , because it is easy to reuse these models to run simulations and even start to code
I keep using this tool due to the flexibility , dynamism and effectiviness to make changes in business models .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.lopez.com/category/tagprivacy.php
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I work as consultant in financial services sector and Visualization is a great tool that I use all the time to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem or TO - BE diagram . I use this approach often with our customers who are banks and insurance companies working to apply technology innovations to modernize their mission or the delivery of their services to their customer or maybe comply with regulators , which may be businesses , internal areas or final users .
The challenge in any company portfolio is to improve the workflows ( projects , procesess , activities and task ) within the PMO guidelines in order to improve and innovate any business process looking for increase the profit . For example , I worked with a largest bank in America . The bank was looking to redefined the process of sales . So , I decided to get the know - how of business using the BPM model technique .
I have used different business procesess modeling techniques ( UML diagram , flowchart , BPMN , SIPOC , Gantt chart , etc ... ) using a visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . I prefer to use a BPM modeling technique .
Business process modelling tools provide business users with the ability to model their business processes , implement and execute those models , and refine the models based on as - executed data . As a result , business process modelling tools can provide transparency into business processes , as well as the centralization of corporate business process models and execution metrics . Modelling tools may also enable collaborate modelling of complex processes by users working in teams , where users can share and simulate models collaboratively .
Business Process Model and Notation has become the de - facto standard for business processes diagrams . It is intended to be used directly by the stakeholders who design , manage and realize business processes , but at the same time be precise enough to allow BPMN diagrams to be translated into software process components . BPMN has an easy - to - use flowchart - like notation that is independent of any particular implementation environment . The latest version of notation can be found : https://www.lopez.com/category/tagprivacy.php
Application
I start the process by creating a diagram of the problem domain . To develop AS - IS diagram , I draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , OPA´s or other reports . If materials are not available , then I request a short meeting to conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on a high level initiative . During these meetings is important to explain to stakeholders the main shapes / figures that will be contained each diagram ( process , sub - process , conditionals , connectors , etc … ) .
From previous research the approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . I start to identify Partners , KPI´s , rols , Approvers , Value Chain Providers , Inputs , Outputs , Organizations , legacy systems and other entities that may add constraints to how the organization operates according to the BPM Notation . The business modeling is simple , using simple shapes and icons available in Visio or any tool that supports BPM Notation ( Oracle , Bizagi , WBM , etc … ) .
If this approach view does n’t work , then I try to explain with a short process example the type of visual , either based on a high - level process flow with swim lanes for different stakeholders , flowchart or another format . The previous steps will help to get a first draft and the stakeholders involved have the same understanding .
During Requirements Gathering phase in the first review , I often divide the stakeholders into groups of 3 - 6 participants each representing a different organization , area of interest or the SME according to the detail required . Each group receives a copy or email of the business model that they can write on directly , use sticky notes or send an email to make comments . In this activity it is suggested to give them two - three questions predefined to answer , such as :
1 ) What key performance indcators are missing from the graphic ?
2 ) What would you change about the model to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
Between 20 - 30 minutes approximately to discuss the questions and mark up the model . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their diagram . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the business model . After this approach , I integrate each group ’s comments as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised business model that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
I have learned from conducting this exercise with several groups and companies is that while the business model – especially the revised model that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space and have the same understanding . The technique gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the model from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the business model – or if they are missing – and can more quickly gain new insights about relationships between key entities instead oftaking time to
identify them . They can also identify variables , metrics and KPI´s in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
I use visualization tool most of the time as a part of company´s methodology , more often where the projects require an improvements or innovations on theirs procesess , products o services .
A valuable aspect is the shared insights and learning . The revised model that incorporates their combined feedback serve as a reference tool throughout the remainder of their work .
An other valuable aspect ocurss when it finished the requirements gathering phase , because it is easy to reuse these models to run simulations and even start to code
I keep using this tool due to the flexibility , dynamism and effectiviness to make changes in business models .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.lopez.com/category/tagprivacy.php"
],
"USERNAME": []
} | 12465 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | A Reflection on the Use of Mind Mapping for Health Professions Education
Challenge
The delivery of healthcare education for nurses , physicians , dentists , physical therapists , social workers , and pharmacists has historically taken a siloed approach . This approach is problematic because these individuals are expected to work together in teams to provide quality patient care , yet they are not trained to do so . To address the “ wicked ” problem of how might we increase interprofessional educational opportunities across healthcare disciplines , a national organization convened a group of healthcare educators to participate in a design - thinking workshop .
Selection
The organizers selected a mind mapping exercise using sticky notes to get participants thinking creatively about how we as educators might address the wicked problem . As we learned in this course , mind mapping is a visual method for helping others to understand how ideas relate to each other and is one of the most universal ways to brainstorm . The unstructured setup allows individual ideas and thoughts to flow freely . Similar concepts are grouped together , allowing ideas to jump around among topics , rather than forcing them down a list . I have personally used this technique in multiple workshops and sessions to address difficult and challenging issues in medical education .
Application
In the most recent exercise using the mind mapping technique , we gathered together in one room 30 health professions educators and divided them into groups of six . Everyone was given a pen and a set of sticky notes and sent to their respective groups to begin brainstorming how we might increase interprofessional educational opportunities across multiple healthcare disciplines . We had only one rule which was that every idea offered up must in some way be “ actionable . ” Each group was assigned a staff person to manage the sticky notes , to group them on a wall according to concepts , and to refuse any idea that was not actionable . Each team was challenged to develop at least 50 different ideas over 20 minutes . After the 20 minutes , each group reviewed their sticky notes and if necessary moved them around for better concept grouping . As you might expect , the exercise created a lot of noise and excitement in the room as participants brainstormed and wrote down their ideas . Once this activity was completed , participants were paired with a participant from another group . Each participant was asked to share the ideas generated from their group session and to select one best idea for prototyping later that afternoon .
Insight
Most of my previous experience with mind mapping exercises has been limited to 90 - minute workshops , and even in those sessions , the actual mind mapping part of the workshop lasted no more than 45 minutes . The session I described above took place over a total of 4 hours . I really appreciated having another 2.5 hours to dig a little deeper and experience design - thinking methodology more fully . Each group generated at least 30 ideas , and several groups generated more than 50 ideas . This process is amazing for generating a lot of ideas in a very short time . One downside was the small size of the room in which the activity took place . We worked in a small , windowless hotel conference room which was not very conducive to creative thinking – although we did not let that stop us ! In the future , however , I
would want to make sure the room set up was appropriate for the size of the group and that the surroundings encouraged creativity .
Approach
For this activity , mind mapping was a terrific design - thinking tool to use . It rapidly engaged people and moved them outside their comfort zone . A lot of very good , actionable ideas were generated and are available for continued discussion and thinking about this wicked problem . I plan to use this methodology more in future workshops .
With that said , there are other design - thinking tools that could have been used in this exercise . I am a fan of storytelling , or using narrative , to develop empathy around an issue or challenge . This method can really create a sense of urgency and move people to action quickly . For example , we know that patient care is improved when educational barriers are removed , and healthcare providers learn to work cooperatively in teams . In this workshop , the organizers could have used a story , perhaps a patient story which described a poor patient outcome because of healthcare providers not working together as a team . This kind of story motivates , helps communicate the problem , and opens the door to envisioning a different future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: A Reflection on the Use of Mind Mapping for Health Professions Education
Challenge
The delivery of healthcare education for nurses , physicians , dentists , physical therapists , social workers , and pharmacists has historically taken a siloed approach . This approach is problematic because these individuals are expected to work together in teams to provide quality patient care , yet they are not trained to do so . To address the “ wicked ” problem of how might we increase interprofessional educational opportunities across healthcare disciplines , a national organization convened a group of healthcare educators to participate in a design - thinking workshop .
Selection
The organizers selected a mind mapping exercise using sticky notes to get participants thinking creatively about how we as educators might address the wicked problem . As we learned in this course , mind mapping is a visual method for helping others to understand how ideas relate to each other and is one of the most universal ways to brainstorm . The unstructured setup allows individual ideas and thoughts to flow freely . Similar concepts are grouped together , allowing ideas to jump around among topics , rather than forcing them down a list . I have personally used this technique in multiple workshops and sessions to address difficult and challenging issues in medical education .
Application
In the most recent exercise using the mind mapping technique , we gathered together in one room 30 health professions educators and divided them into groups of six . Everyone was given a pen and a set of sticky notes and sent to their respective groups to begin brainstorming how we might increase interprofessional educational opportunities across multiple healthcare disciplines . We had only one rule which was that every idea offered up must in some way be “ actionable . ” Each group was assigned a staff person to manage the sticky notes , to group them on a wall according to concepts , and to refuse any idea that was not actionable . Each team was challenged to develop at least 50 different ideas over 20 minutes . After the 20 minutes , each group reviewed their sticky notes and if necessary moved them around for better concept grouping . As you might expect , the exercise created a lot of noise and excitement in the room as participants brainstormed and wrote down their ideas . Once this activity was completed , participants were paired with a participant from another group . Each participant was asked to share the ideas generated from their group session and to select one best idea for prototyping later that afternoon .
Insight
Most of my previous experience with mind mapping exercises has been limited to 90 - minute workshops , and even in those sessions , the actual mind mapping part of the workshop lasted no more than 45 minutes . The session I described above took place over a total of 4 hours . I really appreciated having another 2.5 hours to dig a little deeper and experience design - thinking methodology more fully . Each group generated at least 30 ideas , and several groups generated more than 50 ideas . This process is amazing for generating a lot of ideas in a very short time . One downside was the small size of the room in which the activity took place . We worked in a small , windowless hotel conference room which was not very conducive to creative thinking – although we did not let that stop us ! In the future , however , I
would want to make sure the room set up was appropriate for the size of the group and that the surroundings encouraged creativity .
Approach
For this activity , mind mapping was a terrific design - thinking tool to use . It rapidly engaged people and moved them outside their comfort zone . A lot of very good , actionable ideas were generated and are available for continued discussion and thinking about this wicked problem . I plan to use this methodology more in future workshops .
With that said , there are other design - thinking tools that could have been used in this exercise . I am a fan of storytelling , or using narrative , to develop empathy around an issue or challenge . This method can really create a sense of urgency and move people to action quickly . For example , we know that patient care is improved when educational barriers are removed , and healthcare providers learn to work cooperatively in teams . In this workshop , the organizers could have used a story , perhaps a patient story which described a poor patient outcome because of healthcare providers not working together as a team . This kind of story motivates , helps communicate the problem , and opens the door to envisioning a different future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8783 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind – Mapping
Challenge
I am the Managing Director at my organization and my challenge is to take inputs from members of several different disciplines and then integrate them into one single most efficient and effective idea . The main problems I face are mostly the ones that members of different disciplines are oblivious to the progress and ideas of the members of others , this is mainly due to the fact that the technicalities associated with different streams are very different from the ones that are used generally . As a result , the team usually ends up in confusion and chaos since there are unnecessary debates and arguments about the project specifications . In such a situation , it is very important to convey ideas and specifications very clearly to save time and avoid arguments .
Selection
To overcome the problem faced , I have browsed through various tools and methods . Among the various tools , mind mapping seemed to be the most ideal choice for resolving the issue efficiently and quickly .
Application
As the initial step , I asked all the teams to map out their various propositions and the problems and possible solutions related to them . Them taking these inputs from all the teams , I compiled them into one single graphical and visual map . Doing this made it easy to assess any particular problem and the various solutions related to it , even though they had various sub - points that came from different disciplines . Also I added any new ideas and problems during the
course of time . These new additions could be easily incorporated in the main mind map , thus making it flexible too .
Insight
Using the mind map made it significantly easier to browse through the different problems related to my project and the various solutions provided by all the various teams from different backgrounds . Also it was really easy to incorporate new solutions as well as new problems faced in the main map . Making the mind map made it really easy for me to explain the status and progress of our project to the stakeholders and investors , and thus saved a lot of time of our investors and stakeholders as well as us . It became easier for me to communicate between different teams and explaining them what was needed and what had to be done . This made the project significantly organized and an easier to be achieved .
Approach
Given the tremendous success of my team and the fact that the project could be completed well before the deadline , mind mapping is my go to tool to use for any further projects my team undertakes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind – Mapping
Challenge
I am the Managing Director at my organization and my challenge is to take inputs from members of several different disciplines and then integrate them into one single most efficient and effective idea . The main problems I face are mostly the ones that members of different disciplines are oblivious to the progress and ideas of the members of others , this is mainly due to the fact that the technicalities associated with different streams are very different from the ones that are used generally . As a result , the team usually ends up in confusion and chaos since there are unnecessary debates and arguments about the project specifications . In such a situation , it is very important to convey ideas and specifications very clearly to save time and avoid arguments .
Selection
To overcome the problem faced , I have browsed through various tools and methods . Among the various tools , mind mapping seemed to be the most ideal choice for resolving the issue efficiently and quickly .
Application
As the initial step , I asked all the teams to map out their various propositions and the problems and possible solutions related to them . Them taking these inputs from all the teams , I compiled them into one single graphical and visual map . Doing this made it easy to assess any particular problem and the various solutions related to it , even though they had various sub - points that came from different disciplines . Also I added any new ideas and problems during the
course of time . These new additions could be easily incorporated in the main mind map , thus making it flexible too .
Insight
Using the mind map made it significantly easier to browse through the different problems related to my project and the various solutions provided by all the various teams from different backgrounds . Also it was really easy to incorporate new solutions as well as new problems faced in the main map . Making the mind map made it really easy for me to explain the status and progress of our project to the stakeholders and investors , and thus saved a lot of time of our investors and stakeholders as well as us . It became easier for me to communicate between different teams and explaining them what was needed and what had to be done . This made the project significantly organized and an easier to be achieved .
Approach
Given the tremendous success of my team and the fact that the project could be completed well before the deadline , mind mapping is my go to tool to use for any further projects my team undertakes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15392 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection of Storytelling
Challenge and Selection
Life is big story where we live our moments and those moments made our stories remarkable . Those stories make us good storyteller in future . Storytelling is great tool to express ourselves in society and also understand human nature by listening their stories . I learn one thing from , life and storytelling . These things are like Rubik ’s cube . As we live our life we start solving our puzzles and get ready with deferent pieces of our colorful memories . Those memories make us good storyteller . In fact if we have good storytelling skills we can be more successful and honest with our lives . It makes you become faithful to your work because as you communicate with people and as you live your life you collect certain experience and stories that makes you more mature and wise person . Those past stories start telling you stories about yourself and makes you storyteller of your own life . Always take lesson from your past stories and make yourself better . I learn this magical thing in my life . Application I do meetings with people , talk to them and try to understand their lifestyle , their stories . I observe them , their setoff thoughts etc . It helps me to create fiction character . It helps me to create idea generation to create new personalities for effective characterization in my work . I work as freelancer in Indian entertainment industry I do films , TV commercial and TV series . It is very important to me too create characters with perfect combination of values and with cultural changes . For some of my fiction writing I had conversation with some higher educated and independent working women . We discussed about their lives and about changes in our Indian culture and set of thoughts . After meeting with those women I observe , India is having major changes in Indian cultural setbacks and Indian women are becoming more independent and stronger in their lives .
Insight and Approach I observe there are more women who want their own house under their own name for socioeconomic safety . Even they are having rights to take decision about child birth , some girl are having live - in relationship with - out marriages and they are happy with living life liberally . All these things are face of modern India . I acquired all this information after talking with some groups of women . After listening their stories I created my fiction characters for my TV series , Ad commercial , and feature film . With the help of those stories I shaped my storytelling out of the box . With new generation view and cultural change aspects I create some stories about modern Indian women . Storytelling helps me to understand new generation and create future character to education and entertainment people . Storytelling helps me to understand people and explore new cultures . I wish in future I will do better storytelling and better work in Indian entertainment industry . Someday I would like to reach international level of storytelling . Let ’s see when this day will come in future . Till than I will wait for that day . I always wanted to do some international university course but never got chance to get proper guidance . English is not my native language but , Thanks to coursera.com they made their website user friendly and available to me . It helped me to understand their content in easy way through their videos with more knowledgeable information . Thanks to them , they made their website available to our college and introduced me international skilled teachers . I am very thank full to their management and whole team , Teachers , content writer , on set team everybody . They have done very nice work and it helped me to understand the subject closely .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection of Storytelling
Challenge and Selection
Life is big story where we live our moments and those moments made our stories remarkable . Those stories make us good storyteller in future . Storytelling is great tool to express ourselves in society and also understand human nature by listening their stories . I learn one thing from , life and storytelling . These things are like Rubik ’s cube . As we live our life we start solving our puzzles and get ready with deferent pieces of our colorful memories . Those memories make us good storyteller . In fact if we have good storytelling skills we can be more successful and honest with our lives . It makes you become faithful to your work because as you communicate with people and as you live your life you collect certain experience and stories that makes you more mature and wise person . Those past stories start telling you stories about yourself and makes you storyteller of your own life . Always take lesson from your past stories and make yourself better . I learn this magical thing in my life . Application I do meetings with people , talk to them and try to understand their lifestyle , their stories . I observe them , their setoff thoughts etc . It helps me to create fiction character . It helps me to create idea generation to create new personalities for effective characterization in my work . I work as freelancer in Indian entertainment industry I do films , TV commercial and TV series . It is very important to me too create characters with perfect combination of values and with cultural changes . For some of my fiction writing I had conversation with some higher educated and independent working women . We discussed about their lives and about changes in our Indian culture and set of thoughts . After meeting with those women I observe , India is having major changes in Indian cultural setbacks and Indian women are becoming more independent and stronger in their lives .
Insight and Approach I observe there are more women who want their own house under their own name for socioeconomic safety . Even they are having rights to take decision about child birth , some girl are having live - in relationship with - out marriages and they are happy with living life liberally . All these things are face of modern India . I acquired all this information after talking with some groups of women . After listening their stories I created my fiction characters for my TV series , Ad commercial , and feature film . With the help of those stories I shaped my storytelling out of the box . With new generation view and cultural change aspects I create some stories about modern Indian women . Storytelling helps me to understand new generation and create future character to education and entertainment people . Storytelling helps me to understand people and explore new cultures . I wish in future I will do better storytelling and better work in Indian entertainment industry . Someday I would like to reach international level of storytelling . Let ’s see when this day will come in future . Till than I will wait for that day . I always wanted to do some international university course but never got chance to get proper guidance . English is not my native language but , Thanks to coursera.com they made their website user friendly and available to me . It helped me to understand their content in easy way through their videos with more knowledgeable information . Thanks to them , they made their website available to our college and introduced me international skilled teachers . I am very thank full to their management and whole team , Teachers , content writer , on set team everybody . They have done very nice work and it helped me to understand the subject closely .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16821 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work for a financial organization as a consultant / coach and currently support a team that deals with helping clients finance commercial vehicles , in their business name / capacity . We have seen a sharp decline in the sales numbers , specifically for entrepreneurial clients . Through research , these clients have told us they do not have the time to call in at a branch and complete all the documents to apply for the commercial vehicle asset finance and would like to apply for this when they have the time , and on the channel or platform of their choice and would like a simpler user - friendly solution . After all , they are already our clients and we have their information on hand . The project team are full - time employed , so they are 100 % committed in terms of time allocation . They have been allocated the support of a technical team that will assist with the development of the solution when they are ready . The scope of the project is to look at creating a digital application platform and redesigning the process flow of the back - end work . This also stresses commercial viability , with the intent of creating a digital platform with a straight through process , speed of approval and deal closure and more digital traffic and interest . The team needs to understand the client friction or pain points so that whatever the solution they come up with , addresses these .
Selection
The team has already undertaken some design thinking exercises , using various tools , as well as done some research with customers . They have also mapped out the process flows , from a customer perspective to understood what some of the pain points are that clients are experiencing and being frustrated by . The learning launch tool is the ideal next approach for the team as it will allow them to run some quick tests , in the real world , on ideas or prototypes that they have in mind . Right now , it ’s about learning fast and testing their ideas or hypotheses . In the Carsten Ho video , he clearly stated that the “ purpose of a learning launch is to get to the truth , to either confirm or disconfirm your assumptions ” .
Application
As the team kicked off their initial learning launch , they focused on testing with users a mock - up design of an app , for a hand - held device , that allowed entrepreneurial clients the ability to apply for their commercial finance . They were testing the assumption that this was how these clients wanted to do this and also the process of doing the application . They thought they had a great solution and were bullish about putting this in front of clients . As they engaged with clients ( still online via teams because of covid ) , they were very taken aback as this assumption was challenged or disproved . Yes , clients wanted to apply for the finance themselves , but they did n’t want a separate app to do this , they wanted to see it integrated in their current banking app – so they use a single sign - on and they have a finance application tile to take them to the process . Other clients wanted to be able do this through their online banking and do this via their laptop / desktop and not on a handheld device . In addition to this , the clients also gave them feedback around a few additional features that they thought would be pertinent in this solution . An incredible lesson for the team was learn quick , fail fast and cheap .
The team took the learnings away and incorporated these into another iteration of this reviewed process . They also learnt not to take the feedback personally but rather consider it a valuable review to allow them to refine their work . For their next learning launch , they used a refined mock - up of
their solution and had created both an app option and an online banking option so they could test the client ’s choice of platform as well . They incorporated herein some of the additional features and refined flows , that the clients had recommended . Having these two options available allowed them to validate their refined assumption of where clients wanted to apply for their finance . This also validated that clients wanted to do it themselves . This really identified that the clients had a burning need and that they would be willing to use their solution – asking when it would go live . This validated for the team that this solution was much better than the current in - branch application process .
This process of learning for the team is still ongoing and there are more learning launches planned . This component of rapid learning and testing has been welcomed by the team and they are currently iterating on their solution again so they can test with clients .
Insight
We perceive ourselves to be client centric , but unless we are challenged and go through learning interventions like the learning launch , we do not see the world clearly or through the eyes of our clients / users . The learning launch tool allowed us as a team to really connect deeper with our clients / users by testing our assumptions with them . It may be uncomfortable to have assumptions “ disproven ” in the beginning , but as we go away and analyse the output , we see and gain the true value . This also allows us to see that we are not designing for ourselves , but rather for those that we really want to use our solution to solve for a real problem or pain point . We should also not take anything personally but rather see the true value in the feedback . The learning launch tool has brought that value to me / us and also shown that its better to fail fast and learn quickly . The failure component is where the magic of the learning happens . I addition to this we received feedback from clients as to what they really wanted to see in the solution . This in itself is priceless and has contributed to additional learning launches the team will commit to and will ensure that we embed this approach in future projects . These insights allow us to me more effective . Design thinking opens up a world of allowing us to think differently , offers us a vast array of tools to support and challenge ow we do things , and let ’s us see that people are open to us testing concepts or ideas that are roughly put together – we do not need to spend the money first – its about testing and learning and refining . We will only do product design when we have done the learning and the testing . ,
Approach
One of the things that I might consider in the approach before we do anything else is applying the mind mapping tool / approach to us as the team , to help us work through the great amount of systemic data collected by the team . This would need to be right at the beginning of a project though as it really just helps us organise the data and see patterns and insights . Because of the nature of what we are solving for though , I believe that the learning launch tool really was / is the best for us to apply . Everything learned from the initial learning launches have realised some great insights and we will continue to refine , with these learnings , what assumptions , or truths we want to validate or disprove . After all , we want our client to use our solution because it meets their need to solve their specific problem . If there is any else I may do , it may be working on ensuring we prepare good open ended questions to ask during our learning launch , to get those deep insights from our valuable clients .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work for a financial organization as a consultant / coach and currently support a team that deals with helping clients finance commercial vehicles , in their business name / capacity . We have seen a sharp decline in the sales numbers , specifically for entrepreneurial clients . Through research , these clients have told us they do not have the time to call in at a branch and complete all the documents to apply for the commercial vehicle asset finance and would like to apply for this when they have the time , and on the channel or platform of their choice and would like a simpler user - friendly solution . After all , they are already our clients and we have their information on hand . The project team are full - time employed , so they are 100 % committed in terms of time allocation . They have been allocated the support of a technical team that will assist with the development of the solution when they are ready . The scope of the project is to look at creating a digital application platform and redesigning the process flow of the back - end work . This also stresses commercial viability , with the intent of creating a digital platform with a straight through process , speed of approval and deal closure and more digital traffic and interest . The team needs to understand the client friction or pain points so that whatever the solution they come up with , addresses these .
Selection
The team has already undertaken some design thinking exercises , using various tools , as well as done some research with customers . They have also mapped out the process flows , from a customer perspective to understood what some of the pain points are that clients are experiencing and being frustrated by . The learning launch tool is the ideal next approach for the team as it will allow them to run some quick tests , in the real world , on ideas or prototypes that they have in mind . Right now , it ’s about learning fast and testing their ideas or hypotheses . In the Carsten Ho video , he clearly stated that the “ purpose of a learning launch is to get to the truth , to either confirm or disconfirm your assumptions ” .
Application
As the team kicked off their initial learning launch , they focused on testing with users a mock - up design of an app , for a hand - held device , that allowed entrepreneurial clients the ability to apply for their commercial finance . They were testing the assumption that this was how these clients wanted to do this and also the process of doing the application . They thought they had a great solution and were bullish about putting this in front of clients . As they engaged with clients ( still online via teams because of covid ) , they were very taken aback as this assumption was challenged or disproved . Yes , clients wanted to apply for the finance themselves , but they did n’t want a separate app to do this , they wanted to see it integrated in their current banking app – so they use a single sign - on and they have a finance application tile to take them to the process . Other clients wanted to be able do this through their online banking and do this via their laptop / desktop and not on a handheld device . In addition to this , the clients also gave them feedback around a few additional features that they thought would be pertinent in this solution . An incredible lesson for the team was learn quick , fail fast and cheap .
The team took the learnings away and incorporated these into another iteration of this reviewed process . They also learnt not to take the feedback personally but rather consider it a valuable review to allow them to refine their work . For their next learning launch , they used a refined mock - up of
their solution and had created both an app option and an online banking option so they could test the client ’s choice of platform as well . They incorporated herein some of the additional features and refined flows , that the clients had recommended . Having these two options available allowed them to validate their refined assumption of where clients wanted to apply for their finance . This also validated that clients wanted to do it themselves . This really identified that the clients had a burning need and that they would be willing to use their solution – asking when it would go live . This validated for the team that this solution was much better than the current in - branch application process .
This process of learning for the team is still ongoing and there are more learning launches planned . This component of rapid learning and testing has been welcomed by the team and they are currently iterating on their solution again so they can test with clients .
Insight
We perceive ourselves to be client centric , but unless we are challenged and go through learning interventions like the learning launch , we do not see the world clearly or through the eyes of our clients / users . The learning launch tool allowed us as a team to really connect deeper with our clients / users by testing our assumptions with them . It may be uncomfortable to have assumptions “ disproven ” in the beginning , but as we go away and analyse the output , we see and gain the true value . This also allows us to see that we are not designing for ourselves , but rather for those that we really want to use our solution to solve for a real problem or pain point . We should also not take anything personally but rather see the true value in the feedback . The learning launch tool has brought that value to me / us and also shown that its better to fail fast and learn quickly . The failure component is where the magic of the learning happens . I addition to this we received feedback from clients as to what they really wanted to see in the solution . This in itself is priceless and has contributed to additional learning launches the team will commit to and will ensure that we embed this approach in future projects . These insights allow us to me more effective . Design thinking opens up a world of allowing us to think differently , offers us a vast array of tools to support and challenge ow we do things , and let ’s us see that people are open to us testing concepts or ideas that are roughly put together – we do not need to spend the money first – its about testing and learning and refining . We will only do product design when we have done the learning and the testing . ,
Approach
One of the things that I might consider in the approach before we do anything else is applying the mind mapping tool / approach to us as the team , to help us work through the great amount of systemic data collected by the team . This would need to be right at the beginning of a project though as it really just helps us organise the data and see patterns and insights . Because of the nature of what we are solving for though , I believe that the learning launch tool really was / is the best for us to apply . Everything learned from the initial learning launches have realised some great insights and we will continue to refine , with these learnings , what assumptions , or truths we want to validate or disprove . After all , we want our client to use our solution because it meets their need to solve their specific problem . If there is any else I may do , it may be working on ensuring we prepare good open ended questions to ask during our learning launch , to get those deep insights from our valuable clients .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15585 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation Assignment - Reflection
By Abdiel Rios
Challenge I work as a General Manager for one of my country ’s most prominent law firms . As an engineer , project management professional and MBA , I have a strong orientation towards process improvement , efficiency and innovation through the use of digital technologies . Most of the partners , lawyers and paralegals have common backgrounds on legal studies that do not include business related courses , therefore , it becomes difficult for them to understand how business processes work and the impact that their individual decisions have on the end customer ’s experience with our services , as well as , the company ’s functionality as a whole . One of my main objectives as a business leader is to modernize the law firm and minimize the use of manual and paper - based processes to which the personnel is very accustomed and attached to . One of my greatest challenges is to be able to transmit to them not only the benefits of creating efficient digital processes , but also to help them visualize how things would work once they are implemented so that they assist me in the process instead of resisting it . On occasions , some key personnel resists new ideas simply because they are afraid of change or because they can not visualize the complete current process or the new idea . Selection To help solve this challenge , I chose the Visualization tool . Visualization is a tool that can help different individuals from various backgrounds get involved in the innovation process , as well as assisting them to reach a common ground and understanding on the topic at hand such that a more productive discussion can take place . Specially in a situation like the one I described previously , for innovation to take place and be accepted by the stakeholders , we all have to be on the same page with regards to what is the problem we are trying to solve , what does the proposed solution look like , how it can be implemented and what each stakeholder ’s contribution or role will be once it is up and running . Visualization can also help the participants become more engaged in generating ideas or recommendations , as well as provide their buy - in to the solution . Application The way that I apply the tool , is by getting a group of around 6 of the key stakeholders in the same room at the same time , in front of a whiteboard . I usually like to start by getting everybody on the same page as to what the current situation or process looks like . I ask the group to take about 10 minutes so that each of them individually draws on a piece of paper what they think the current process is like from their perspectives . Then , each of them takes 5 minutes explaining their drawing to the rest of the team and tapes the drawing to the wall next to the whiteboard . After all of them have completed their explanation , then I moderate a discussion and integrate the drawings of the current process on the whiteboard , while making sure there is consensus and agreement from all the members of the team . The process is drawn using elements such as arrows , squares , circles , writing , drawings or even taping elements to the whiteboard , depending on what best describes what needs to be communicated . Once the current process is fully recorded and consented , we proceed to discuss and brainstorm about “ how may we … ” achieve a series of objectives . For example , how might we make this easier
for the end customer , how might we make this paperless , how might we shorten the amount of time it takes to complete this , how might we eliminate waste , how might we enrich the experience , how might we achieve more than what we achieved with the standalone process , etc . As some of the key stories become apparent , then we proceed to draw a how we would like the new process to be . Once again , we allow for some individual drawing and visualization , followed by explanation by each member of the team , and then compiling the new process while reaching consensus . Finally , once we know where we stand right now ( A ) and where we want to go ( B ) , we develop an implementation plan to get from A to B. Insight It is evident that visualization as a tool is a key element in not only reaching consensus , but also getting all the key stakeholders involved in innovating a solution . By allowing each person to first draw their point of view of the process individually ( current and new ) , it provides an opportunity for the team as a whole to understand that each one of the stakeholders has a different point of view and sees certain aspects of the process that may be completely invisible to others . By unifying the drawing and creating consensus of the process ( current and new ) , we make sure that everybody understands verbally and graphically what is being discussed , and therefore minimize the risk of people thinking they are talking about the same thing , while imagining or visualizing completely different things inside their minds . By literally “ putting it out there ” on the wall , it allows the team to identify things that become apparent when drawn , but that were not apparent when written or imagined . And finally , by drawing out the current and proposed solutions , visualization provided increased engagement from the team and better idea generation . Approach With regards to visualization , one thing that could be done differently is to allow individuals to work on their respective drawings prior to the meeting , such that we may do a more efficient use of time . Another key point that I noticed during the meetings , is that it may be helpful to have two whiteboards or large format post it notes taped to the wall . This way , it is not necessary to erase what was drawn about the current process before starting to draw the new one . It is of great value for the team to be able to visualize both the current and new solutions simultaneously , specially when we are developing the implementation plan to get from A to B.
| EMAIL:
ID_NUM:
NAME_STUDENT: Abdiel Rios
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation Assignment - Reflection
By Abdiel Rios
Challenge I work as a General Manager for one of my country ’s most prominent law firms . As an engineer , project management professional and MBA , I have a strong orientation towards process improvement , efficiency and innovation through the use of digital technologies . Most of the partners , lawyers and paralegals have common backgrounds on legal studies that do not include business related courses , therefore , it becomes difficult for them to understand how business processes work and the impact that their individual decisions have on the end customer ’s experience with our services , as well as , the company ’s functionality as a whole . One of my main objectives as a business leader is to modernize the law firm and minimize the use of manual and paper - based processes to which the personnel is very accustomed and attached to . One of my greatest challenges is to be able to transmit to them not only the benefits of creating efficient digital processes , but also to help them visualize how things would work once they are implemented so that they assist me in the process instead of resisting it . On occasions , some key personnel resists new ideas simply because they are afraid of change or because they can not visualize the complete current process or the new idea . Selection To help solve this challenge , I chose the Visualization tool . Visualization is a tool that can help different individuals from various backgrounds get involved in the innovation process , as well as assisting them to reach a common ground and understanding on the topic at hand such that a more productive discussion can take place . Specially in a situation like the one I described previously , for innovation to take place and be accepted by the stakeholders , we all have to be on the same page with regards to what is the problem we are trying to solve , what does the proposed solution look like , how it can be implemented and what each stakeholder ’s contribution or role will be once it is up and running . Visualization can also help the participants become more engaged in generating ideas or recommendations , as well as provide their buy - in to the solution . Application The way that I apply the tool , is by getting a group of around 6 of the key stakeholders in the same room at the same time , in front of a whiteboard . I usually like to start by getting everybody on the same page as to what the current situation or process looks like . I ask the group to take about 10 minutes so that each of them individually draws on a piece of paper what they think the current process is like from their perspectives . Then , each of them takes 5 minutes explaining their drawing to the rest of the team and tapes the drawing to the wall next to the whiteboard . After all of them have completed their explanation , then I moderate a discussion and integrate the drawings of the current process on the whiteboard , while making sure there is consensus and agreement from all the members of the team . The process is drawn using elements such as arrows , squares , circles , writing , drawings or even taping elements to the whiteboard , depending on what best describes what needs to be communicated . Once the current process is fully recorded and consented , we proceed to discuss and brainstorm about “ how may we … ” achieve a series of objectives . For example , how might we make this easier
for the end customer , how might we make this paperless , how might we shorten the amount of time it takes to complete this , how might we eliminate waste , how might we enrich the experience , how might we achieve more than what we achieved with the standalone process , etc . As some of the key stories become apparent , then we proceed to draw a how we would like the new process to be . Once again , we allow for some individual drawing and visualization , followed by explanation by each member of the team , and then compiling the new process while reaching consensus . Finally , once we know where we stand right now ( A ) and where we want to go ( B ) , we develop an implementation plan to get from A to B. Insight It is evident that visualization as a tool is a key element in not only reaching consensus , but also getting all the key stakeholders involved in innovating a solution . By allowing each person to first draw their point of view of the process individually ( current and new ) , it provides an opportunity for the team as a whole to understand that each one of the stakeholders has a different point of view and sees certain aspects of the process that may be completely invisible to others . By unifying the drawing and creating consensus of the process ( current and new ) , we make sure that everybody understands verbally and graphically what is being discussed , and therefore minimize the risk of people thinking they are talking about the same thing , while imagining or visualizing completely different things inside their minds . By literally “ putting it out there ” on the wall , it allows the team to identify things that become apparent when drawn , but that were not apparent when written or imagined . And finally , by drawing out the current and proposed solutions , visualization provided increased engagement from the team and better idea generation . Approach With regards to visualization , one thing that could be done differently is to allow individuals to work on their respective drawings prior to the meeting , such that we may do a more efficient use of time . Another key point that I noticed during the meetings , is that it may be helpful to have two whiteboards or large format post it notes taped to the wall . This way , it is not necessary to erase what was drawn about the current process before starting to draw the new one . It is of great value for the team to be able to visualize both the current and new solutions simultaneously , specially when we are developing the implementation plan to get from A to B.
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Abdiel Rios"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9984 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
Storytelling was very useful during my studies , especially for public presentation . In a consulting project for my Masters , we were assigned a client hoping to expand to new ventures . As a new Coffeehouse , they had several ideas to sell more coffee but lacked the founding for it . Banks and government were not willing to lend them money without a business plan and they had no concept of what was needed to create one .
After brainstorming , choosing viable solutions for their issues , we made a presentation with our findings . We chose to do a talk which included a PowerPoint presentation , separating the targets in short , medium and long - term objectives . For some of the topics , we also added Excel and online resources . We chose these tools because they seemed easy to understand and to handle once we no longer be involved in the project .
Application
During the talk , we clarified what issues were the most relevant for the company , using not only PowerPoint , but also charts and Excel to provide easy solutions . Among these answers , my part of the presentation were various Excel sheets , design to keep accountability of what was purchased , sold or disposed due to expiration . This was intended to help create a business plan , so the company could access that much needed to grow .
I tried to be clear on how important this was for any sustainable business , and how crucial it was for an owner to know their organization inside and out . After the talked , I approached the owner and once again insisted that with the very small step of keeping track of how the company was doing , they would be able to not only get the founding needed but also know better what was happening daily .
We pitch many different ideas and the owner only seemed engaged and interested when we mentioned financial aid through government or NGOs .
Insight & Approach
At the time , we tried our best to clarify what issues were the most important and which could have waited , but perhaps we did not tell the story in a compelling enough way . None of the practical ideas that we gave were taken to term and the client chose to use crowdfunding instead . Needless to say , that the crowdfunding did not reach the money needed to make the business grow and according to several reviews online the Coffeehouse is no longer operative .
I find this disappointing , as I would argue that we provided all the necessary ideas and tools for the business to grow . While I believe that there are people who do not have the patience required to follow those steps , I also think that perhaps if we had explained our view in a more compelling way this would not have happened .
Finally , I find that a more on - hand approach , where we would have been more involved in the implementation of the new ideas , could have been beneficial for the company . As students , we were limited on time ( this project was abroad ) and resources to make that happen . If I had the opportunity to do this again , I would tried to be more practical and show them myself how to take the more important tasks to term .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
Storytelling was very useful during my studies , especially for public presentation . In a consulting project for my Masters , we were assigned a client hoping to expand to new ventures . As a new Coffeehouse , they had several ideas to sell more coffee but lacked the founding for it . Banks and government were not willing to lend them money without a business plan and they had no concept of what was needed to create one .
After brainstorming , choosing viable solutions for their issues , we made a presentation with our findings . We chose to do a talk which included a PowerPoint presentation , separating the targets in short , medium and long - term objectives . For some of the topics , we also added Excel and online resources . We chose these tools because they seemed easy to understand and to handle once we no longer be involved in the project .
Application
During the talk , we clarified what issues were the most relevant for the company , using not only PowerPoint , but also charts and Excel to provide easy solutions . Among these answers , my part of the presentation were various Excel sheets , design to keep accountability of what was purchased , sold or disposed due to expiration . This was intended to help create a business plan , so the company could access that much needed to grow .
I tried to be clear on how important this was for any sustainable business , and how crucial it was for an owner to know their organization inside and out . After the talked , I approached the owner and once again insisted that with the very small step of keeping track of how the company was doing , they would be able to not only get the founding needed but also know better what was happening daily .
We pitch many different ideas and the owner only seemed engaged and interested when we mentioned financial aid through government or NGOs .
Insight & Approach
At the time , we tried our best to clarify what issues were the most important and which could have waited , but perhaps we did not tell the story in a compelling enough way . None of the practical ideas that we gave were taken to term and the client chose to use crowdfunding instead . Needless to say , that the crowdfunding did not reach the money needed to make the business grow and according to several reviews online the Coffeehouse is no longer operative .
I find this disappointing , as I would argue that we provided all the necessary ideas and tools for the business to grow . While I believe that there are people who do not have the patience required to follow those steps , I also think that perhaps if we had explained our view in a more compelling way this would not have happened .
Finally , I find that a more on - hand approach , where we would have been more involved in the implementation of the new ideas , could have been beneficial for the company . As students , we were limited on time ( this project was abroad ) and resources to make that happen . If I had the opportunity to do this again , I would tried to be more practical and show them myself how to take the more important tasks to term .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10798 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Desing Thinking for Innovation
John Rivera
September 2020
Learning Launch – Operational continuity cleaning companies COVID19 Challenge I am part of the Commercial and Operations team of my organization and they assigned me as a new challenge , to be able to control and verify that all the cleaning companies that work in each of our department stores use the protocols and products authorized for operational continuity product of the COVID19 . Our objective was to control all these activities of the 46 stores throughout the country in less than 30 days , since this depended on the operational continuity of each of the stores . Selection Within the team , we had already generated systems to control various activities in the stores , so we had the ability to turn a new idea into a prototype to be used in the stores . Application For the learning launch , we looked for the activities that we should control in the cleaning companies of the stores and see in this way how we could control this daily and remotely . Since we had little time , we began to gather what were the specific tasks indicated by the COVID19 hygiene security protocols and see how to apply them within a daily checklist . Given this , we began to collect the information of the companies that worked in each of the stores , hired personnel , shifts , authorized materials , cleaning frequency and also find who was the person who would control all these points in the stores . At the same time , we began to ask the store teams what were the main problems they had with these companies and where they saw all the opportunities to improve the service . After all this we put together all the information we collect and put together an operational control checklist so that it can be used daily in stores . First we started using an online form that we had ( Forms ) and we sent it to 4 stores to start testing the prototype . After several days of testing , we asked the stores for feedback and we made the corresponding improvements to the Checklist , but we had pending on our part how to make the collection of information more efficient and have automatic reports , so we would not have to spend a lot of time in the generation of reports and those hours we would use to focus on the quality of service in stores . Given this , we spoke with a provider with whom we were beginning to apply activity in their Online APP and we asked them to upload our checklist on their platform . So for our second delivery we already had the new checklist already loaded in the supplier 's APP , so we launched it to all stores in the country . And we were also able to start seeing the results of the checklists online on a daily basis and it helped us improve decision - making , which today has allowed us to have all stores over 95 % compliance with the COVID19 protocols .
Desing Thinking for Innovation
John Rivera
September 2020
Insight By applying the learning launch , the team began to generate various activities in order to identify more opportunities to improve the service and how to support the stores more . When we began to see the results , we began to meet with each of the companies and with the stores , to see where the gaps were occurring and begin to generate a joint plan in order to maintain the operational continuity of the business . The activities in the stores were prioritized , all shifts were reviewed and greater communication was established between both parties . Given everything we did in such a short time , it helped us a lot to raise the information of the customers and the service provider , since it gave us a much broader look and we were able to be more effective when solving the problem , so we I generate learning and that we must execute more prototypes before delivering the solution of the problems . Approach Given the large number of projects and activities that we have as a team , clearly the learning launch helped us to organize and be more agile to find a solution that really serves the clients and also in a shorter implementation time , since we take variables that we did not have before and which accelerated the improvement of the project . I think that given the times we are living in and the need we have , a way to find quick solutions with and much more tailored is through the Learning Launch .
| EMAIL:
ID_NUM:
NAME_STUDENT: John Rivera, John Rivera
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Desing Thinking for Innovation
John Rivera
September 2020
Learning Launch – Operational continuity cleaning companies COVID19 Challenge I am part of the Commercial and Operations team of my organization and they assigned me as a new challenge , to be able to control and verify that all the cleaning companies that work in each of our department stores use the protocols and products authorized for operational continuity product of the COVID19 . Our objective was to control all these activities of the 46 stores throughout the country in less than 30 days , since this depended on the operational continuity of each of the stores . Selection Within the team , we had already generated systems to control various activities in the stores , so we had the ability to turn a new idea into a prototype to be used in the stores . Application For the learning launch , we looked for the activities that we should control in the cleaning companies of the stores and see in this way how we could control this daily and remotely . Since we had little time , we began to gather what were the specific tasks indicated by the COVID19 hygiene security protocols and see how to apply them within a daily checklist . Given this , we began to collect the information of the companies that worked in each of the stores , hired personnel , shifts , authorized materials , cleaning frequency and also find who was the person who would control all these points in the stores . At the same time , we began to ask the store teams what were the main problems they had with these companies and where they saw all the opportunities to improve the service . After all this we put together all the information we collect and put together an operational control checklist so that it can be used daily in stores . First we started using an online form that we had ( Forms ) and we sent it to 4 stores to start testing the prototype . After several days of testing , we asked the stores for feedback and we made the corresponding improvements to the Checklist , but we had pending on our part how to make the collection of information more efficient and have automatic reports , so we would not have to spend a lot of time in the generation of reports and those hours we would use to focus on the quality of service in stores . Given this , we spoke with a provider with whom we were beginning to apply activity in their Online APP and we asked them to upload our checklist on their platform . So for our second delivery we already had the new checklist already loaded in the supplier 's APP , so we launched it to all stores in the country . And we were also able to start seeing the results of the checklists online on a daily basis and it helped us improve decision - making , which today has allowed us to have all stores over 95 % compliance with the COVID19 protocols .
Desing Thinking for Innovation
John Rivera
September 2020
Insight By applying the learning launch , the team began to generate various activities in order to identify more opportunities to improve the service and how to support the stores more . When we began to see the results , we began to meet with each of the companies and with the stores , to see where the gaps were occurring and begin to generate a joint plan in order to maintain the operational continuity of the business . The activities in the stores were prioritized , all shifts were reviewed and greater communication was established between both parties . Given everything we did in such a short time , it helped us a lot to raise the information of the customers and the service provider , since it gave us a much broader look and we were able to be more effective when solving the problem , so we I generate learning and that we must execute more prototypes before delivering the solution of the problems . Approach Given the large number of projects and activities that we have as a team , clearly the learning launch helped us to organize and be more agile to find a solution that really serves the clients and also in a shorter implementation time , since we take variables that we did not have before and which accelerated the improvement of the project . I think that given the times we are living in and the need we have , a way to find quick solutions with and much more tailored is through the Learning Launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"John Rivera",
"John Rivera"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12595 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
The term design thinking was something I was constantly running into and although I made a mental note to learn more about it I put it in the back of my mind and kept forgetting about it . After finishing this course I am sorry it took me so long to get around to it . To say I enjoyed the course immensely is an understatement .
When faced with the final assignment my mind went blank until the moment I realized the serendipity of the position I found myself in .
Challange
As a designer and a comic strip creator , I was asked to ideate a comic strip character , for a series of comics that will be featured in a trade magazine with an educational purpose . The comic strip character should help raise awareness with higher management staff not willing to adjust to modern technology and business methods . In short the “ Old school CEOs ” .
The problem is how to ideate a character that will be likable but not offensive , but still impressive enough to attract attention and a following .
Selection After following the design thinking process and researching higher management personas , my proposal is that the best course of action is to do a learning launch . The purpose of a learning launch is to test the product or service before launching the finished product to the market allowing us to test the validity of the idea and the reaction of the market . As explained in the video Learning launch Tool in week 4 of the course .
In the case of the creation of a comic strip character , although not a typical product , all rules , and best practices apply .
The main purpose of this learning launch is to observe the reactions of the intended public and to see if the main purpose is achieved , that is that the character is not considered offensive and the educational lessons delivered through humor are well received .
Application
The process of this particular learning launch is quite simple , the chosen audience is given a few versions of the finished product to read after which they will answer a short survey and answer a few open - ended questions by the interviewer to collect impressions and comments . Assuming the audience receives one or all products , the comic strip can be prepared for publishing .
Design Thinking for Innovation , Iva Juric
Insight
If the acceptance is lacking then with the insights gained from the learning launch the ideation of the comic strip characters will start from the beginning and the process of the learning launch repeated
Approach
The process will start with ideating 3 sample characters with their own comic each consisting of a series of 7 comics to be shown to an audience consisting of at least 3 “ Old school CEO ” personas with a total pool of 10 - 15 people . The reason why a few versions of the product are presented at the same learning launch is to come as close to a “ winner ” product as soon and as cheaply as possible .
Design Thinking for Innovation , Iva Juric
| EMAIL:
ID_NUM:
NAME_STUDENT: Iva Juric, Iva Juric
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
The term design thinking was something I was constantly running into and although I made a mental note to learn more about it I put it in the back of my mind and kept forgetting about it . After finishing this course I am sorry it took me so long to get around to it . To say I enjoyed the course immensely is an understatement .
When faced with the final assignment my mind went blank until the moment I realized the serendipity of the position I found myself in .
Challange
As a designer and a comic strip creator , I was asked to ideate a comic strip character , for a series of comics that will be featured in a trade magazine with an educational purpose . The comic strip character should help raise awareness with higher management staff not willing to adjust to modern technology and business methods . In short the “ Old school CEOs ” .
The problem is how to ideate a character that will be likable but not offensive , but still impressive enough to attract attention and a following .
Selection After following the design thinking process and researching higher management personas , my proposal is that the best course of action is to do a learning launch . The purpose of a learning launch is to test the product or service before launching the finished product to the market allowing us to test the validity of the idea and the reaction of the market . As explained in the video Learning launch Tool in week 4 of the course .
In the case of the creation of a comic strip character , although not a typical product , all rules , and best practices apply .
The main purpose of this learning launch is to observe the reactions of the intended public and to see if the main purpose is achieved , that is that the character is not considered offensive and the educational lessons delivered through humor are well received .
Application
The process of this particular learning launch is quite simple , the chosen audience is given a few versions of the finished product to read after which they will answer a short survey and answer a few open - ended questions by the interviewer to collect impressions and comments . Assuming the audience receives one or all products , the comic strip can be prepared for publishing .
Design Thinking for Innovation , Iva Juric
Insight
If the acceptance is lacking then with the insights gained from the learning launch the ideation of the comic strip characters will start from the beginning and the process of the learning launch repeated
Approach
The process will start with ideating 3 sample characters with their own comic each consisting of a series of 7 comics to be shown to an audience consisting of at least 3 “ Old school CEO ” personas with a total pool of 10 - 15 people . The reason why a few versions of the product are presented at the same learning launch is to come as close to a “ winner ” product as soon and as cheaply as possible .
Design Thinking for Innovation , Iva Juric
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Iva Juric",
"Iva Juric"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8379 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge I am a member of my organization ’s online marketing department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge I am a member of my organization ’s online marketing department and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12261 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
The tools which are frequently used in our shop floor of our organization were being kept improperly in the tool box . Due to which the workers were getting much headache to find the tools needed during their work . These were increasing the production time on our shop floor . Due to which it were resulting in bottleneck in the production line
So to reduce this time was the major issue for us . So we decided that to find the solution regarding it . We used the tool of visualizations for making the proper arrangement of the tool so that the bottleneck the production line could be removed . We started to visualize that how we can placed these tools in a sequential manner . By using visualization tool we decided to make a picture of each tool for its place . As this makes the task for the workers task easier to find the tool , when it ’s needed & placed it to given position after the work as been done .
Application
We decided to make a drawing for each tool to make a proper placement of each tool giving a equal space for each tool . We take a nail and fit it onto the wall to hang the tools . After that we make the shade picture for every tool as marking to place the tools on their marked place . After that the tools such as hammer , screw driver , wrenches , Gears , drill machine , etc . were placed on the given marking as per their sizes . These make the task of worker easy to get the tools as when their needed . The number of tools were hanged on nail and marked on the wall or some of them on wooden board . These making the arrangement for right tool on the right place . These making the time less in production line by workers instead they were wasting time while finding their required tools . This makes the efficient time management for the workers resulting in the profit of organization
Insight & Approach
By placing each & every tool in their separately provided space & markings making the workers time less or negligible for getting tools instead of wasting time in searching of tool . This making the the worker much more focused to their own work , making profits to the organization , removing bottle neck in the production line , . Suitable placement of the tools ensures the tool as been placed to its place after the work & before the work of that tool .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a arrangement point for a series of design thinking activities . The use of the visualization tool helps us to make the efficient planning in placement of each & every tool at its place making the shop floor & workers work more efficient and profitable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
The tools which are frequently used in our shop floor of our organization were being kept improperly in the tool box . Due to which the workers were getting much headache to find the tools needed during their work . These were increasing the production time on our shop floor . Due to which it were resulting in bottleneck in the production line
So to reduce this time was the major issue for us . So we decided that to find the solution regarding it . We used the tool of visualizations for making the proper arrangement of the tool so that the bottleneck the production line could be removed . We started to visualize that how we can placed these tools in a sequential manner . By using visualization tool we decided to make a picture of each tool for its place . As this makes the task for the workers task easier to find the tool , when it ’s needed & placed it to given position after the work as been done .
Application
We decided to make a drawing for each tool to make a proper placement of each tool giving a equal space for each tool . We take a nail and fit it onto the wall to hang the tools . After that we make the shade picture for every tool as marking to place the tools on their marked place . After that the tools such as hammer , screw driver , wrenches , Gears , drill machine , etc . were placed on the given marking as per their sizes . These make the task of worker easy to get the tools as when their needed . The number of tools were hanged on nail and marked on the wall or some of them on wooden board . These making the arrangement for right tool on the right place . These making the time less in production line by workers instead they were wasting time while finding their required tools . This makes the efficient time management for the workers resulting in the profit of organization
Insight & Approach
By placing each & every tool in their separately provided space & markings making the workers time less or negligible for getting tools instead of wasting time in searching of tool . This making the the worker much more focused to their own work , making profits to the organization , removing bottle neck in the production line , . Suitable placement of the tools ensures the tool as been placed to its place after the work & before the work of that tool .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a arrangement point for a series of design thinking activities . The use of the visualization tool helps us to make the efficient planning in placement of each & every tool at its place making the shop floor & workers work more efficient and profitable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14276 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
What I am invariably trying to deliver is IT Projects and Services to a variety of clients where the outcomes range from improvements to products and services . Because the pace of technological change is so fast , it is not easy for non - IT functions or managers to always grasp what they are investing in and why . Furthermore , non IT managers , especially in business , are becoming increasingly important to decision - making and instrumental in determining a long range view or product road - map , along with having control over budgets .
Selection
Not being an IT professional , it is important for me to capture complex concepts in as many dimensions possible and in the future , making recommendations that executives approve of and trust me . I spend a significant amount of time with various stakeholders to understand what they experience and what they expect from IT programs following which I go back to my team of technology subject matter experts for problem solving and solution development . Story - telling lends itself rather well to being among the better approaches in putting together propositions or recommendations , likely to meet with more success with decision makers .
Application
In order to meet the technology needs of a few of my clients within an organization I was required to form a partnership for the technology vendor with the ‘ digital partnership ’ team who in turn wanted to see many more users of the technology for it to make sense for them to invest in . I had not explored the full potential of an ‘ API marketplace platform ’ I was proposing and we were far down the budgeting timeline so I did not have the luxury of exploration . Furthermore , the ‘ digital partnership ’ team did not have an interest in understanding the technology but were rather more interested in revenue or monetization models . Our first workshop we were required to conduct was for the business folks of the ‘ global data - team ’ who wanted to explore data - monetization . They had no understanding of technology and were looking to get an estimate of how much it would cost them to develop the relevant technology solution . Using the story - telling model , I suggested to my subject matter expert to unbundle the ‘ API marketplace ’ by full functionalities and be ready to dive deep into specific features which met these functionalities . While the underlying technology was very superior we decided to focus on the ability of users to ‘ mash - up ’ with fin - techs and how light assets like APIs were being monetized by other players . Both these features were related to one another in a sliver . But while amplifying the features of the sliver we were able to build a story whereby data could be packaged as APIs which met the needs of the ‘ global data team ’ and we could use the monetization models for APIs to develop the revenue model to satisfy the needs of the ‘ digital partnership team ’ . And my subject matter experts worked these two features backwards into an estimate of the technology investments required and returns thereof .
The success in my mind however was that my team of technology subject matter experts went back to their drawing board to return with a unique domain led set of solutions which made it possible to use common financial processes as a service which would cross organization lines .
Insight & Approach
While I have mostly used story - telling to paint the big picture and secure buy - in , it became clearer to me that it is also very effective in addressing point - problems , gaps in solutions , and making workshops more inclusive to gather better feedback and have better outcomes .
I also realized story - telling helps convey passion and commitment . Many new technology programs are challenging and create change which can be disruptive at times . If one can not convey that one knows how various parts of the organization are addressing change , and how the program being recommending is aligned with it , it lessens the chances of getting executive buy - in . The same goes for factors like risk which can have different meanings to different people in different parts of the organization . One may not be able to capture all the risks of the organization and their mitigants but it does highlight that the recommendations consider them .
This is very relevant today , and one of my client organizations is using the phrase ‘ consider everything ’ as quintessential to decision making going forward .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
What I am invariably trying to deliver is IT Projects and Services to a variety of clients where the outcomes range from improvements to products and services . Because the pace of technological change is so fast , it is not easy for non - IT functions or managers to always grasp what they are investing in and why . Furthermore , non IT managers , especially in business , are becoming increasingly important to decision - making and instrumental in determining a long range view or product road - map , along with having control over budgets .
Selection
Not being an IT professional , it is important for me to capture complex concepts in as many dimensions possible and in the future , making recommendations that executives approve of and trust me . I spend a significant amount of time with various stakeholders to understand what they experience and what they expect from IT programs following which I go back to my team of technology subject matter experts for problem solving and solution development . Story - telling lends itself rather well to being among the better approaches in putting together propositions or recommendations , likely to meet with more success with decision makers .
Application
In order to meet the technology needs of a few of my clients within an organization I was required to form a partnership for the technology vendor with the ‘ digital partnership ’ team who in turn wanted to see many more users of the technology for it to make sense for them to invest in . I had not explored the full potential of an ‘ API marketplace platform ’ I was proposing and we were far down the budgeting timeline so I did not have the luxury of exploration . Furthermore , the ‘ digital partnership ’ team did not have an interest in understanding the technology but were rather more interested in revenue or monetization models . Our first workshop we were required to conduct was for the business folks of the ‘ global data - team ’ who wanted to explore data - monetization . They had no understanding of technology and were looking to get an estimate of how much it would cost them to develop the relevant technology solution . Using the story - telling model , I suggested to my subject matter expert to unbundle the ‘ API marketplace ’ by full functionalities and be ready to dive deep into specific features which met these functionalities . While the underlying technology was very superior we decided to focus on the ability of users to ‘ mash - up ’ with fin - techs and how light assets like APIs were being monetized by other players . Both these features were related to one another in a sliver . But while amplifying the features of the sliver we were able to build a story whereby data could be packaged as APIs which met the needs of the ‘ global data team ’ and we could use the monetization models for APIs to develop the revenue model to satisfy the needs of the ‘ digital partnership team ’ . And my subject matter experts worked these two features backwards into an estimate of the technology investments required and returns thereof .
The success in my mind however was that my team of technology subject matter experts went back to their drawing board to return with a unique domain led set of solutions which made it possible to use common financial processes as a service which would cross organization lines .
Insight & Approach
While I have mostly used story - telling to paint the big picture and secure buy - in , it became clearer to me that it is also very effective in addressing point - problems , gaps in solutions , and making workshops more inclusive to gather better feedback and have better outcomes .
I also realized story - telling helps convey passion and commitment . Many new technology programs are challenging and create change which can be disruptive at times . If one can not convey that one knows how various parts of the organization are addressing change , and how the program being recommending is aligned with it , it lessens the chances of getting executive buy - in . The same goes for factors like risk which can have different meanings to different people in different parts of the organization . One may not be able to capture all the risks of the organization and their mitigants but it does highlight that the recommendations consider them .
This is very relevant today , and one of my client organizations is using the phrase ‘ consider everything ’ as quintessential to decision making going forward .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10364 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised
graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised
graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12656 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I learn in information technology , and I study at programming scope . Thus , I have a lot of logic and program command or code need to remember , and I need to cleanly to know their relationship . However , I always can not use them effectively , for example , I can use some more advanced code to solve the problem , but I use the most simple code to solve it . Tools : I was keep using Mind mapping as my tool because I am a student and I study in information programming so that a lot of knowledge is related to a lot of logic and concept and that why I am using mind mapping as my tool because it can help me
that to cleanly to label each concept and the relationship between with different concept and that help my brain to understand their structure effectively . Application : Mind mapping was applied effectively Elements because I can use it to markdown some key point , and effective part them into different types and show their relationship . Insight : because of the mind mapping effective line I can find the relationship between
different concept easier than before , and I can be easier to find out the problem or difficult . After that , I can you an effective mind to solve the problem . Approach :
I think I can use it on database which is one other subject that I am learning . This subject is mentioned a lot of concept that is related different topic . It means that I can you it to label out their relationship and help me to understand these concept easier .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I learn in information technology , and I study at programming scope . Thus , I have a lot of logic and program command or code need to remember , and I need to cleanly to know their relationship . However , I always can not use them effectively , for example , I can use some more advanced code to solve the problem , but I use the most simple code to solve it . Tools : I was keep using Mind mapping as my tool because I am a student and I study in information programming so that a lot of knowledge is related to a lot of logic and concept and that why I am using mind mapping as my tool because it can help me
that to cleanly to label each concept and the relationship between with different concept and that help my brain to understand their structure effectively . Application : Mind mapping was applied effectively Elements because I can use it to markdown some key point , and effective part them into different types and show their relationship . Insight : because of the mind mapping effective line I can find the relationship between
different concept easier than before , and I can be easier to find out the problem or difficult . After that , I can you an effective mind to solve the problem . Approach :
I think I can use it on database which is one other subject that I am learning . This subject is mentioned a lot of concept that is related different topic . It means that I can you it to label out their relationship and help me to understand these concept easier .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21737 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge & Selection
I ’m head of customer experience management team in telecom sector and my/ our challenge is to improve the customer experinces ( activities and process ) for our customers in our service channels which are digital , face to face and call center in the company .
Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When I ’m dealing with very complex problems , I ’m enacting a different kind of problem solving that has to bring in more than just logic . Visualisation allows us to think in a non - verbal way and access parts of our brain , our creativity . Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities .
Our team has already gone through several design thinking activities / tools , so we are ready to try the visualization tool . Visual tools that can be used for understanding the problem are for e.g. personas , mind map , customer journey maps , moodboard .
I often use this approach with my collegues , customer experience designers working to improve experiences of customers . Also I use this method while working on a problematic issues and pain points in customer journeys with people working in different departments in the company .
I recently have used the technique of using visualization tools to define the our problems in customer complaint journey . Because while the stakeholders working in the channels conveyed by the complaint said there was no problem , the increase in the number of complaints indicated that there was a problem . We needed to define the main problems and all related group of stakeholders have discussed the end to end process all service channells and we learned from each others the pain points and opportunities our improvements or solutions areas .
Application
I organized a workshop to discuss the all details of the customer journey with the related steakholders in company . But before workshop I had to build a good understanding of the problem that we are trying to solve . So I got all process informations , insights , data , photos Because creating a research ewall is a great way to display insights , photos , and artifacts – all the relevant research outputs in one place .
In an workshop I started to draw the process by creating a stickman which defines the our client , I used some photos for defining the all kind of clients and The other existing materails were operational data , complaint management system informations , customers ’ complaints reports , voice of customers and employees and some analytics data .
I also drew shapes of these materials on a whiteboard . I completed the simple end to end complaint journey map for 3 personas . ( we defined main personas with all participants in an meeting )
Then I divided the participants in the workshop into 3 groups ( representing a different department or area of interest ) I gave three diffrent colors ( red&green&yallow ) post - its to write their comments
I defined three questions to answer , such as ; a ) What are the parts you think are missing in the process ?
b ) What would you change about the graphic to make it better ?
c ) Which customer ’s group do you think is having more problems in this journey map ? Why ?
Then they started to work on this process map . I gave them approximately 30 minutes to discuss the questions and stick the comments the process map . When the work was finished , the spokesperson of each group reported their findings on post - its , which he uploaded on the drawing . After sharing all 3 teams , we finalized the process drawing by making a final evaluation . Finally , we work on the drowing the process and achieved a sense of agreement and consensus with my stakeholders . In an workshop , we were being able to understand each others and aligned our ideas . After the session , I move the poster of each group to the digital platform . I create final the end - to - end journey map , which includes information shared from the group discussion . ( emotions , pain points , channel interactions … )
Insight & Approach
Using the visualization method , I enabled the participants to see the whole picture , and when ideas , thoughts and emotions were illustrated , a much more detailed Picture emerged .
The beauty of using Visualisation is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk and create a visual image for people of how you are thinking . Visualisation takes us beyond just using words or language alone .
The world will always need people who can see the bigger picture - those who listen , who find patterns , and make connections . The world around us is complex and needs us to strengthen our ability capture and organise ideas . We need more clarity . We need more shared understanding . We need more simplicity . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours .
It 's very easy to create a simple diagram – and most anyone can draw a stick figure , a circle , a square , or an arrow . Those are the basic building blocks of creating a Visualisation .
When you get to concept development , Visualisation becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualise . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally .
Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge & Selection
I ’m head of customer experience management team in telecom sector and my/ our challenge is to improve the customer experinces ( activities and process ) for our customers in our service channels which are digital , face to face and call center in the company .
Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When I ’m dealing with very complex problems , I ’m enacting a different kind of problem solving that has to bring in more than just logic . Visualisation allows us to think in a non - verbal way and access parts of our brain , our creativity . Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities .
Our team has already gone through several design thinking activities / tools , so we are ready to try the visualization tool . Visual tools that can be used for understanding the problem are for e.g. personas , mind map , customer journey maps , moodboard .
I often use this approach with my collegues , customer experience designers working to improve experiences of customers . Also I use this method while working on a problematic issues and pain points in customer journeys with people working in different departments in the company .
I recently have used the technique of using visualization tools to define the our problems in customer complaint journey . Because while the stakeholders working in the channels conveyed by the complaint said there was no problem , the increase in the number of complaints indicated that there was a problem . We needed to define the main problems and all related group of stakeholders have discussed the end to end process all service channells and we learned from each others the pain points and opportunities our improvements or solutions areas .
Application
I organized a workshop to discuss the all details of the customer journey with the related steakholders in company . But before workshop I had to build a good understanding of the problem that we are trying to solve . So I got all process informations , insights , data , photos Because creating a research ewall is a great way to display insights , photos , and artifacts – all the relevant research outputs in one place .
In an workshop I started to draw the process by creating a stickman which defines the our client , I used some photos for defining the all kind of clients and The other existing materails were operational data , complaint management system informations , customers ’ complaints reports , voice of customers and employees and some analytics data .
I also drew shapes of these materials on a whiteboard . I completed the simple end to end complaint journey map for 3 personas . ( we defined main personas with all participants in an meeting )
Then I divided the participants in the workshop into 3 groups ( representing a different department or area of interest ) I gave three diffrent colors ( red&green&yallow ) post - its to write their comments
I defined three questions to answer , such as ; a ) What are the parts you think are missing in the process ?
b ) What would you change about the graphic to make it better ?
c ) Which customer ’s group do you think is having more problems in this journey map ? Why ?
Then they started to work on this process map . I gave them approximately 30 minutes to discuss the questions and stick the comments the process map . When the work was finished , the spokesperson of each group reported their findings on post - its , which he uploaded on the drawing . After sharing all 3 teams , we finalized the process drawing by making a final evaluation . Finally , we work on the drowing the process and achieved a sense of agreement and consensus with my stakeholders . In an workshop , we were being able to understand each others and aligned our ideas . After the session , I move the poster of each group to the digital platform . I create final the end - to - end journey map , which includes information shared from the group discussion . ( emotions , pain points , channel interactions … )
Insight & Approach
Using the visualization method , I enabled the participants to see the whole picture , and when ideas , thoughts and emotions were illustrated , a much more detailed Picture emerged .
The beauty of using Visualisation is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk and create a visual image for people of how you are thinking . Visualisation takes us beyond just using words or language alone .
The world will always need people who can see the bigger picture - those who listen , who find patterns , and make connections . The world around us is complex and needs us to strengthen our ability capture and organise ideas . We need more clarity . We need more shared understanding . We need more simplicity . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours .
It 's very easy to create a simple diagram – and most anyone can draw a stick figure , a circle , a square , or an arrow . Those are the basic building blocks of creating a Visualisation .
When you get to concept development , Visualisation becomes incredibly useful . Your brain is creating pictures of something that does n't yet exist . It 's creating pictures of something that will soon be . As we move forward into prototyping , we get much more detailed in the way that we start to visualise . Then we create very complex diagrams or maps of how we think the customer experience is going to work ideally .
Pictures and images enable us to not only help people understand what it is we 're trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept .
This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , you quickly see how the rest of the room responds to you when you get up and you start drawing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17245 |
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