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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
We needed to have a unified understanding among our organization team for the problem we need to solve . I have used Visual Thinking to obtain a a general understanding of our problem before going into the possible list of solutions . As a software company I use this tool usually with my organization team who are continuously working to help our clients automate their businesses and processes Using the straw man visualization technique of a problem domain with a set of questions for debate to help the participants engage in a discussion and learn in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
Starting by creating a straw man graphic of the problem domain . I conducting informal interviews with 1 - 3 stakeholders who are as my main points of interest to develop the straw man graphic , The straw man graphic is simple , using simple shapes and icons . then I will create a different type of visual , based on a high - level process flow with swim lanes for different stakeholders , Then divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly I give them two - three questions to answer , I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into possible root causes of their problems . starting with a straw man initiating the conversation for them . They quickly identify where they are in the graphic or if they are missing and can more quickly gain new insights about relationships between key points instead of taking time to identify them . , in what areas they need to obtain data to provide the values for the variables . I learned that the most valuable aspect is the shared insights and learning , in the future I will use the visualization as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
We needed to have a unified understanding among our organization team for the problem we need to solve . I have used Visual Thinking to obtain a a general understanding of our problem before going into the possible list of solutions . As a software company I use this tool usually with my organization team who are continuously working to help our clients automate their businesses and processes Using the straw man visualization technique of a problem domain with a set of questions for debate to help the participants engage in a discussion and learn in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
Starting by creating a straw man graphic of the problem domain . I conducting informal interviews with 1 - 3 stakeholders who are as my main points of interest to develop the straw man graphic , The straw man graphic is simple , using simple shapes and icons . then I will create a different type of visual , based on a high - level process flow with swim lanes for different stakeholders , Then divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly I give them two - three questions to answer , I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into possible root causes of their problems . starting with a straw man initiating the conversation for them . They quickly identify where they are in the graphic or if they are missing and can more quickly gain new insights about relationships between key points instead of taking time to identify them . , in what areas they need to obtain data to provide the values for the variables . I learned that the most valuable aspect is the shared insights and learning , in the future I will use the visualization as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22367 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I was given an opportunity to lead a core banking replacement program on a large program . I work for the Vendor company and we deliver ready made banking products and typically each bank is unique and there would be number of regulatory changes for the country we embark on and customization changes for the specific bank . Typically this takes 3 + years . I challenged myself to put a task of achieving this in an year after completing all regulatory changes for the country . This happened more than 15 years back .
Selection :
The methodology I adopted was to different from traditional approaches of requirement gathering , development , testing and implementation . I did a market study and fulfilled the gap of compliant with market and regulatory changes . I convinced the customer using mind mapping on the benefits of going in an incremental manner to production module by module and with Minimum Viable product . Then we broke down the implementation into smaller chunks instead of big bank implementation . Basically break the work into smaller chunks to manage rather than large work which is typical ( being agile in a time when agile was not there ) .
Application :
We broke away from traditional method and decided the split the implementation into friends and family . This means risk is taken by bank staff and their relatives instead of all customers and since they are all stakeholders of the program , vast majority of the risk is mitigated and everyone gained confident of achieving the goal . The method applied is break into small manageable pieces and not a large monolith implementation . Then we put an aggressive goal achieving first module to go live in 4 months which shocked everyone as everyone was thinking for an year . However breaking down the structure into simple pieces ( agile was not so popular in those days or non - existent ) and focusing on limited set of accounts it turned out very well .
Mind mapping techniques of convincing every stakeholder was a big task as it was difficult to visualize since it is not an experimented method . New method involved lot of learning for everyone for good and collective team leadership and intrinsically convincing everyone this is achievable . We did not get scared by the huge task in front of us , instead of manage it through small chunks of work . This method indeed introduced some additional work to manage multiple systems ( coexistence ) for sometime however that additional work is small compared to the larger risk we were vying to take when we do everything together .
The first milestone in 4 months ( which was considered impossible when we started with ) , every one felt the alignment of things to fall in place once we break down the components and overall program was done in 1/3rd of the time initially estimated .
Insight :
The biggest learning on design thinking was to instead of getting scared with the challenge , we took up to break into multiple pieces and address it one by one . Even if this meant additional work , that is a small investment to make in the path to success rather than taking the risk continuously . The positive attitude of moving forward and balance between risk and small increments led to the success of this huge program in short timeframe .
Approach :
This happened quite sometime back when we did not had much tools and agile was not so popular among decision makers . With today ’s world , this would be much easier to convince and take forward . I would use all of the agile tools available in the market and effectively implement . I would also take a different breakdown structure for intermediate milestones so that number of intermediate milestones could be lesser .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I was given an opportunity to lead a core banking replacement program on a large program . I work for the Vendor company and we deliver ready made banking products and typically each bank is unique and there would be number of regulatory changes for the country we embark on and customization changes for the specific bank . Typically this takes 3 + years . I challenged myself to put a task of achieving this in an year after completing all regulatory changes for the country . This happened more than 15 years back .
Selection :
The methodology I adopted was to different from traditional approaches of requirement gathering , development , testing and implementation . I did a market study and fulfilled the gap of compliant with market and regulatory changes . I convinced the customer using mind mapping on the benefits of going in an incremental manner to production module by module and with Minimum Viable product . Then we broke down the implementation into smaller chunks instead of big bank implementation . Basically break the work into smaller chunks to manage rather than large work which is typical ( being agile in a time when agile was not there ) .
Application :
We broke away from traditional method and decided the split the implementation into friends and family . This means risk is taken by bank staff and their relatives instead of all customers and since they are all stakeholders of the program , vast majority of the risk is mitigated and everyone gained confident of achieving the goal . The method applied is break into small manageable pieces and not a large monolith implementation . Then we put an aggressive goal achieving first module to go live in 4 months which shocked everyone as everyone was thinking for an year . However breaking down the structure into simple pieces ( agile was not so popular in those days or non - existent ) and focusing on limited set of accounts it turned out very well .
Mind mapping techniques of convincing every stakeholder was a big task as it was difficult to visualize since it is not an experimented method . New method involved lot of learning for everyone for good and collective team leadership and intrinsically convincing everyone this is achievable . We did not get scared by the huge task in front of us , instead of manage it through small chunks of work . This method indeed introduced some additional work to manage multiple systems ( coexistence ) for sometime however that additional work is small compared to the larger risk we were vying to take when we do everything together .
The first milestone in 4 months ( which was considered impossible when we started with ) , every one felt the alignment of things to fall in place once we break down the components and overall program was done in 1/3rd of the time initially estimated .
Insight :
The biggest learning on design thinking was to instead of getting scared with the challenge , we took up to break into multiple pieces and address it one by one . Even if this meant additional work , that is a small investment to make in the path to success rather than taking the risk continuously . The positive attitude of moving forward and balance between risk and small increments led to the success of this huge program in short timeframe .
Approach :
This happened quite sometime back when we did not had much tools and agile was not so popular among decision makers . With today ’s world , this would be much easier to convince and take forward . I would use all of the agile tools available in the market and effectively implement . I would also take a different breakdown structure for intermediate milestones so that number of intermediate milestones could be lesser .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18275 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge We had conducted one year training program to train our Scientists on Technical Writing Skills by collaborating with external consultants . After 1 year of utilizing their licensed software , we were facing challenge to project the outcome and benefit of the training program . While the scientists who had actually been trained were all praises for the training , top management were not able to see the organization gain from the skill enhancement in scientists . The training program helped the scientists create documents applying a methodology which was acceptable to different regulatory agencies , with no errors , and with ease of creation . This resulted in uniform approach towards documentation across the organization , however it was difficult to showcase the wholesome benefit of this training program .
Selection I opted for the tool – Storytelling . This is a powerful tool through which we are able to convey the key message by explaining in a story format – the gradual buildup of events which then lead to a conclusion . In case of our problem , we wanted to highlight the entire journey of 1 year and how the benefits had flown - in during the entire duration . Storytelling also sets the emotional connections – it not only provides the data that is required by the audience , but also provides insights into the actual process of getting the improvements done . And mainly we wanted to cover the insights of nearly 75 participants , which needed a tool like storytelling .
Application Firstly I got the details of each type of document worked upon by the participants . There were different categories of these documents . By understanding the time spent by each participants on the documents with and without the tool , we then found out the types of documents on which scientists would spend most of their time and then compared it to the time required after using the training techniques . We could see significant improvement on it .
Secondly , we had conversations with the teams who worked on these documents after the scientists had submitted them . They talked about the reduction in errors and thereby the documents getting accepted quickly than before .
Thirdly we also looked at how the trained scientists had in - turn trained their team mates and juniors who were also effectively using the techniques .
All these points were put into a story format with each of the team members talking about their experience and about the difference the techniques had made in their daily job . This was very effective because , many a times , the top management is unaware of the on - the - ground actions and how minor changes improve / change the lives of scientists by greater margins . All this was presented to the top management by having one anchor ( the program sponsor / leader ) taking them through the program details and short videos from few team members sharing their views about the training and its benefits . The anchor covered all aspects – how the training was designed , how the participants worked on their documents , how the reviewers helped them through the process , how alignment was brought about between cross functional teams , with a link from one topic to the other by using appropriate short videos .
Insight Had I not known the storytelling tool , I would have probably looked at putting data quantitatively – number of documents created , hours of efforts saved , etc . While this would have told us what the benefits of the program are , it would have not told how this has changed the life of a scientist , how much have they loved this training . Also , during the training process , few managers and document reviewers had put in extra efforts to help the teams with the methodology and creation of document templates – these efforts would have gone unrecognized . By storytelling , we were able to capture all the details and present them in a format such that it was very interesting for the audience . In fact post the presentation all they wanted to know was the plan for future trainings ! This got me thinking about how useful the design thinking process is . We need to look at what message is to be conveyed and then assimilate relevant information by keeping the audience / customer in mind – what do they want from us ? This helped a lot in systematically channelizing the efforts of the team .
Approach I would probably select the same tool next time for a similar challenge . Reason being – storytelling is very effective in connecting the emotions and getting the right message conveyed to the audience . It also keeps the audience engaged with some suspense to know what happens next . I also feel that I can incorporate some aspects from another tool – visualization . Using a whiteboard to list and represent various aspects of technical document writing technique , a visualization can easily connect these aspects to the larger business outcome required . In this case the primary business outcome was a faster submission of documents to government / regulatory agencies with zero errors resulting in quick approvals . The visualization tool can definitely reduce the time taken for presentation by a few minutes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge We had conducted one year training program to train our Scientists on Technical Writing Skills by collaborating with external consultants . After 1 year of utilizing their licensed software , we were facing challenge to project the outcome and benefit of the training program . While the scientists who had actually been trained were all praises for the training , top management were not able to see the organization gain from the skill enhancement in scientists . The training program helped the scientists create documents applying a methodology which was acceptable to different regulatory agencies , with no errors , and with ease of creation . This resulted in uniform approach towards documentation across the organization , however it was difficult to showcase the wholesome benefit of this training program .
Selection I opted for the tool – Storytelling . This is a powerful tool through which we are able to convey the key message by explaining in a story format – the gradual buildup of events which then lead to a conclusion . In case of our problem , we wanted to highlight the entire journey of 1 year and how the benefits had flown - in during the entire duration . Storytelling also sets the emotional connections – it not only provides the data that is required by the audience , but also provides insights into the actual process of getting the improvements done . And mainly we wanted to cover the insights of nearly 75 participants , which needed a tool like storytelling .
Application Firstly I got the details of each type of document worked upon by the participants . There were different categories of these documents . By understanding the time spent by each participants on the documents with and without the tool , we then found out the types of documents on which scientists would spend most of their time and then compared it to the time required after using the training techniques . We could see significant improvement on it .
Secondly , we had conversations with the teams who worked on these documents after the scientists had submitted them . They talked about the reduction in errors and thereby the documents getting accepted quickly than before .
Thirdly we also looked at how the trained scientists had in - turn trained their team mates and juniors who were also effectively using the techniques .
All these points were put into a story format with each of the team members talking about their experience and about the difference the techniques had made in their daily job . This was very effective because , many a times , the top management is unaware of the on - the - ground actions and how minor changes improve / change the lives of scientists by greater margins . All this was presented to the top management by having one anchor ( the program sponsor / leader ) taking them through the program details and short videos from few team members sharing their views about the training and its benefits . The anchor covered all aspects – how the training was designed , how the participants worked on their documents , how the reviewers helped them through the process , how alignment was brought about between cross functional teams , with a link from one topic to the other by using appropriate short videos .
Insight Had I not known the storytelling tool , I would have probably looked at putting data quantitatively – number of documents created , hours of efforts saved , etc . While this would have told us what the benefits of the program are , it would have not told how this has changed the life of a scientist , how much have they loved this training . Also , during the training process , few managers and document reviewers had put in extra efforts to help the teams with the methodology and creation of document templates – these efforts would have gone unrecognized . By storytelling , we were able to capture all the details and present them in a format such that it was very interesting for the audience . In fact post the presentation all they wanted to know was the plan for future trainings ! This got me thinking about how useful the design thinking process is . We need to look at what message is to be conveyed and then assimilate relevant information by keeping the audience / customer in mind – what do they want from us ? This helped a lot in systematically channelizing the efforts of the team .
Approach I would probably select the same tool next time for a similar challenge . Reason being – storytelling is very effective in connecting the emotions and getting the right message conveyed to the audience . It also keeps the audience engaged with some suspense to know what happens next . I also feel that I can incorporate some aspects from another tool – visualization . Using a whiteboard to list and represent various aspects of technical document writing technique , a visualization can easily connect these aspects to the larger business outcome required . In this case the primary business outcome was a faster submission of documents to government / regulatory agencies with zero errors resulting in quick approvals . The visualization tool can definitely reduce the time taken for presentation by a few minutes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11775 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Co - creating value through design
Challenge
We had to redesign the packaging of the leading sugar brand in the country , with more than 30 years in the market and penetration of almost 98 % in homes . For a long time the brand , Triple play , had been almost exclusively the only white sugar available in the market , without having any strong competition . However , the economic impact of the pandemic opened the possibility of importing sugar , and consequently , cheaper brands began to arrive with the potential to steal market share from Triple play .
Although it was the brand “ of a lifetime ” , the loyalty of its consumer was impacted . In the end , sugar is a commodity and in times of economic recession , the weight of the trajectory and the local origin was not enough to guarantee the purchase .
That is why the need to renew the image of the brand was imminent , especially to attract the new decision - making generations of household purchases , who did not have a strong bond with Triple play as the older consumers who had grown up with it .
The packaging is the first communication vehicle for any product , so we decided to bet on its redesign to communicate the new values of the brand , and project a more renewed , empathetic , and relevant image for the consumer .
The challenge was that we did not know what these values , attributes , and emotions were , which Indus Business Academy could credibly appropriate and that generate a powerful connection with the consumer , capable of resisting the price differential .
The solution took a truly consumer - centric approach . That is how we decided that the new packaging would not leave the mind of the brand manager or the agency designer . Rather , we would co - create it together with consumers as a team : brand , agency , and consumer .
Selection We needed a tool that would allow us to understand the perception and current relationship that consumers had with the brand . We had to understand what they expected from her , what they loved , and what they did n't . What did they need to make that brand unable to change .
We use the mind map technique , placing the brand in the center of the map to fully understand the thoughts , feelings , and actions related to Triple play .
Application
We designed a collaborative research experience . We recruited users from the category and identified that they were grouped into 4 large segments : traditional housewives ( women who bought sugar to prepare their meals , spoiling their families , neighbors , and friends , who know how to cook and enjoy doing it ) , the new heads of household ( men or women who make purchasing decisions at home but are not necessarily the ones who prepare the food , their relationship with the kitchen is more pragmatic ) the entrepreneurs ( for whom sugar is one of the basic ingredients in products that they make to sell ) and those cautious about sweet ( people who have reduced their consumption of sugar for health reasons , but who sometimes give themselves permission to consume it ) .
In addition to consumers , we included those responsible for marketing the brand and the communication agency team , to a collaborative online session where we invited participants to put the brand at the center of a board and start writing their associations . , beliefs , feelings , attitudes , etc . Later , through the Mural platform , we were able to view the maps of all the participants , who presented them to the group .
Together , we built a group version where the coincidences of the majority were captured , everyone was comfortable with the image of Triple play that we had captured in the new packaging , under a frame in which the objective that we had as a brand was raised : to guarantee the preference and loyalty of the new generations of consumers .
Insight
Although we had participants from different backgrounds , we managed to obtain a very consensual vision of what the brand should project in its new packaging . Triple play had a much clearer imaginary than we thought , with associations much more emotional than rational . The brand was much more than sugar , only we had never said it and this had only one cause : we did not know . We played a relevant role in people 's lives that was far from the institutional and commercial image of its packaging , which was designed only to protect the sugar from the environment . With this activity , we understood that through it we could transmit that sweet relationship of trust that existed between consumers and the brand and add modernity to its image by opening a space for dialogue and reciprocal teaching . We allocate a space in the packaging design to publish recipes , tips , and advice generated by the consumers themselves for the same consumers .
As a result of this dynamic , we not only worked on a design option , but we also defined coming out with 6 designs that told different stories and it was planned to change the content every 3 months to bring dynamism to the brand .
Approach An excellent complement to this research process would have been that the participants could prototype their packaging with real materials . Putting them to design their own vision of what the final packaging of the brand should look like based on that mental map created together , would have given us many more inputs so that designers could know with certainty what they were referring to in visual terms by the concepts handled with the mind mapping tool . If the participants had been able to choose the type of packaging material , colors , textures , symbols , sizes , a hierarchy of elements , etc . , we would have Indus Business Academy packaging literally designed by its consumers on the shelves .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Co - creating value through design
Challenge
We had to redesign the packaging of the leading sugar brand in the country , with more than 30 years in the market and penetration of almost 98 % in homes . For a long time the brand , Triple play , had been almost exclusively the only white sugar available in the market , without having any strong competition . However , the economic impact of the pandemic opened the possibility of importing sugar , and consequently , cheaper brands began to arrive with the potential to steal market share from Triple play .
Although it was the brand “ of a lifetime ” , the loyalty of its consumer was impacted . In the end , sugar is a commodity and in times of economic recession , the weight of the trajectory and the local origin was not enough to guarantee the purchase .
That is why the need to renew the image of the brand was imminent , especially to attract the new decision - making generations of household purchases , who did not have a strong bond with Triple play as the older consumers who had grown up with it .
The packaging is the first communication vehicle for any product , so we decided to bet on its redesign to communicate the new values of the brand , and project a more renewed , empathetic , and relevant image for the consumer .
The challenge was that we did not know what these values , attributes , and emotions were , which Indus Business Academy could credibly appropriate and that generate a powerful connection with the consumer , capable of resisting the price differential .
The solution took a truly consumer - centric approach . That is how we decided that the new packaging would not leave the mind of the brand manager or the agency designer . Rather , we would co - create it together with consumers as a team : brand , agency , and consumer .
Selection We needed a tool that would allow us to understand the perception and current relationship that consumers had with the brand . We had to understand what they expected from her , what they loved , and what they did n't . What did they need to make that brand unable to change .
We use the mind map technique , placing the brand in the center of the map to fully understand the thoughts , feelings , and actions related to Triple play .
Application
We designed a collaborative research experience . We recruited users from the category and identified that they were grouped into 4 large segments : traditional housewives ( women who bought sugar to prepare their meals , spoiling their families , neighbors , and friends , who know how to cook and enjoy doing it ) , the new heads of household ( men or women who make purchasing decisions at home but are not necessarily the ones who prepare the food , their relationship with the kitchen is more pragmatic ) the entrepreneurs ( for whom sugar is one of the basic ingredients in products that they make to sell ) and those cautious about sweet ( people who have reduced their consumption of sugar for health reasons , but who sometimes give themselves permission to consume it ) .
In addition to consumers , we included those responsible for marketing the brand and the communication agency team , to a collaborative online session where we invited participants to put the brand at the center of a board and start writing their associations . , beliefs , feelings , attitudes , etc . Later , through the Mural platform , we were able to view the maps of all the participants , who presented them to the group .
Together , we built a group version where the coincidences of the majority were captured , everyone was comfortable with the image of Triple play that we had captured in the new packaging , under a frame in which the objective that we had as a brand was raised : to guarantee the preference and loyalty of the new generations of consumers .
Insight
Although we had participants from different backgrounds , we managed to obtain a very consensual vision of what the brand should project in its new packaging . Triple play had a much clearer imaginary than we thought , with associations much more emotional than rational . The brand was much more than sugar , only we had never said it and this had only one cause : we did not know . We played a relevant role in people 's lives that was far from the institutional and commercial image of its packaging , which was designed only to protect the sugar from the environment . With this activity , we understood that through it we could transmit that sweet relationship of trust that existed between consumers and the brand and add modernity to its image by opening a space for dialogue and reciprocal teaching . We allocate a space in the packaging design to publish recipes , tips , and advice generated by the consumers themselves for the same consumers .
As a result of this dynamic , we not only worked on a design option , but we also defined coming out with 6 designs that told different stories and it was planned to change the content every 3 months to bring dynamism to the brand .
Approach An excellent complement to this research process would have been that the participants could prototype their packaging with real materials . Putting them to design their own vision of what the final packaging of the brand should look like based on that mental map created together , would have given us many more inputs so that designers could know with certainty what they were referring to in visual terms by the concepts handled with the mind mapping tool . If the participants had been able to choose the type of packaging material , colors , textures , symbols , sizes , a hierarchy of elements , etc . , we would have Indus Business Academy packaging literally designed by its consumers on the shelves .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10006 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection : Storytelling Challenge & Selection : I work at a not - for - profit organization in the Business Development sector . In my first quarter of leading the team , we faced a bottleneck of events being extremely cliché and not being able to attract audience and footfall since the past three years . Every year , we 'd use the same approach , similar panel speakers and theme , which resulted in failure . This year , my team and I decided to change our perspective , and adapt a storytelling approach . The theme of the event which was : Youth Development , got changed to Let Your Voice Be Heard , and our marketing plan was aligned to a customer centric approach with stories of selected attendees from the workshop in terms of how they had an all round development post this workshop . Application : Now , with the strategies in place . We designed the entire event in lines using the storytelling methodology . Each of the keynotes and speeches and discussions were carefully outlined with stories from their lives that resonated with the idea of Youth Development which celebrated the essence of storytelling as the attendees felt connected throughout the workshop . Post this , we had an open space , a new concept and innovation to the event where we boxed out major ideas discussed in the events and asked our attendees to write about their own experience in anyone of the central ideas discussed about Youth Development on a piece of paper and put them in these seperate boxes . Insight : We noticed approximately , a three hundred percent spike in the number of attendees . From barely about 110 attendees in the first three years , we saw an enormous jump upto about a crowd of 450 . What went better ? Through our surveys , the engagement through the event saw a leap of about sixty five percent ! And this was all due to changing the central plan from a fact and figure based event to a storytelling event with every youth experiencing an all round development and engagement of the people . Approach : Seeing these insights . We formulated a plan of action of executing a series of such events throughout the year . Smaller workshops targetting on an all round development of the youth . We will now conduct these events for the youth that are about to graduate with limited seating for about four times a year . The stories will be coming in from various youth speakers who have become industry experts and how the youth could develop their career in the best way possible . The stories shared in these workshops shall also be available post a few months on youtube to increase the brand visibility and to target a good footfall everytime we do this event .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection : Storytelling Challenge & Selection : I work at a not - for - profit organization in the Business Development sector . In my first quarter of leading the team , we faced a bottleneck of events being extremely cliché and not being able to attract audience and footfall since the past three years . Every year , we 'd use the same approach , similar panel speakers and theme , which resulted in failure . This year , my team and I decided to change our perspective , and adapt a storytelling approach . The theme of the event which was : Youth Development , got changed to Let Your Voice Be Heard , and our marketing plan was aligned to a customer centric approach with stories of selected attendees from the workshop in terms of how they had an all round development post this workshop . Application : Now , with the strategies in place . We designed the entire event in lines using the storytelling methodology . Each of the keynotes and speeches and discussions were carefully outlined with stories from their lives that resonated with the idea of Youth Development which celebrated the essence of storytelling as the attendees felt connected throughout the workshop . Post this , we had an open space , a new concept and innovation to the event where we boxed out major ideas discussed in the events and asked our attendees to write about their own experience in anyone of the central ideas discussed about Youth Development on a piece of paper and put them in these seperate boxes . Insight : We noticed approximately , a three hundred percent spike in the number of attendees . From barely about 110 attendees in the first three years , we saw an enormous jump upto about a crowd of 450 . What went better ? Through our surveys , the engagement through the event saw a leap of about sixty five percent ! And this was all due to changing the central plan from a fact and figure based event to a storytelling event with every youth experiencing an all round development and engagement of the people . Approach : Seeing these insights . We formulated a plan of action of executing a series of such events throughout the year . Smaller workshops targetting on an all round development of the youth . We will now conduct these events for the youth that are about to graduate with limited seating for about four times a year . The stories will be coming in from various youth speakers who have become industry experts and how the youth could develop their career in the best way possible . The stories shared in these workshops shall also be available post a few months on youtube to increase the brand visibility and to target a good footfall everytime we do this event .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11404 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | We all know that our thinking has the ability to " jump " from one point to another . It is not linear - it works with associations and outside of rules or instructions . This means that , in practice , it is difficult to catch a thought and consciously hold on to it . This is what we say " Try NOT to think of a pink elephant " . Impossible . You just made an image of him in your mind . So , what do we do when we want to think and analyze something that is in our mind , creatively and methodically , without getting bored and without trying to think about it ( because that is when our mind will do the exact opposite ) ?
We do mind mapping !
What is mind mapping ?
Mind mapping is nothing but the visual depiction of how thoughts are structured in our minds . And it 's a great way to get started on paper . But mind mapping does not only help to put our thoughts down and in order . It helps a lot to communicate them to others , so that they understand them , watch them , and even participate in them . How useful !
How to do mind mapping
First , a mind map begins and develops concentrically . We start with the central idea , add key points and , in each of them , put the individual ideas that come to mind . And then other individual ideas . And so on .
A basic rule is that the original idea and the basic axes are written in capital letters . The next branches , in lower case . We also use colors , as well as darts that freely connect whatever we think is connected . Finally , it is important to use as few words as possible - even monologues . The final visual result is reminiscent of a labyrinthine " tree " , in a horizontal or vertical arrangement , depending on how it suits everyone and on what tool it is set up .
Okay , but why mind mapping ?
Our brain consists of two hemispheres . The left is the technocratic , of logic . The right , of art and creation . This is something we all know . What is amazing , and perhaps most of us are unaware of it , is that our minds learn best when both hemispheres are involved . That is , when we do something that uses both logic and creativity at the same time .
The usefulness of mind mapping
Personally , I use mind mapping in almost everything . From my most confused thoughts , to my most specific realistic plans . And , as I sometimes feel that I am not carrying a normal mind , but a chaotic vortex of unrelated thoughts and images , mind mapping helps me to catch my ideas piece by piece , almost like we catch butterflies with abstinence .
And I will give you an example .
Today I made the decision to write an article .
Before I started doing it , when it was still a thought , I wanted to evaluate what I would like to say and with what structure
With the help of the mind mapping , I started to add thoughts to specific branches , enriching it with individual ideas . Within a short time , I had a very specific plan in front of me , practical but also cute , based on which I would proceed without deviations and confusions . And , at
this point , Abraham Lincoln 's excellent quote " Give me six hours to cut down a tree , and I 'll spend the first four hours sharpening the saw " sticks . So , all I had left was the time to write it .
So , I do not hide from you that with mind mapping I work on all my projects . From websites to videos , from articles to branding plans , from concepts to entire presentations , I record my thoughts with this technique . Either on paper or digitally .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: We all know that our thinking has the ability to " jump " from one point to another . It is not linear - it works with associations and outside of rules or instructions . This means that , in practice , it is difficult to catch a thought and consciously hold on to it . This is what we say " Try NOT to think of a pink elephant " . Impossible . You just made an image of him in your mind . So , what do we do when we want to think and analyze something that is in our mind , creatively and methodically , without getting bored and without trying to think about it ( because that is when our mind will do the exact opposite ) ?
We do mind mapping !
What is mind mapping ?
Mind mapping is nothing but the visual depiction of how thoughts are structured in our minds . And it 's a great way to get started on paper . But mind mapping does not only help to put our thoughts down and in order . It helps a lot to communicate them to others , so that they understand them , watch them , and even participate in them . How useful !
How to do mind mapping
First , a mind map begins and develops concentrically . We start with the central idea , add key points and , in each of them , put the individual ideas that come to mind . And then other individual ideas . And so on .
A basic rule is that the original idea and the basic axes are written in capital letters . The next branches , in lower case . We also use colors , as well as darts that freely connect whatever we think is connected . Finally , it is important to use as few words as possible - even monologues . The final visual result is reminiscent of a labyrinthine " tree " , in a horizontal or vertical arrangement , depending on how it suits everyone and on what tool it is set up .
Okay , but why mind mapping ?
Our brain consists of two hemispheres . The left is the technocratic , of logic . The right , of art and creation . This is something we all know . What is amazing , and perhaps most of us are unaware of it , is that our minds learn best when both hemispheres are involved . That is , when we do something that uses both logic and creativity at the same time .
The usefulness of mind mapping
Personally , I use mind mapping in almost everything . From my most confused thoughts , to my most specific realistic plans . And , as I sometimes feel that I am not carrying a normal mind , but a chaotic vortex of unrelated thoughts and images , mind mapping helps me to catch my ideas piece by piece , almost like we catch butterflies with abstinence .
And I will give you an example .
Today I made the decision to write an article .
Before I started doing it , when it was still a thought , I wanted to evaluate what I would like to say and with what structure
With the help of the mind mapping , I started to add thoughts to specific branches , enriching it with individual ideas . Within a short time , I had a very specific plan in front of me , practical but also cute , based on which I would proceed without deviations and confusions . And , at
this point , Abraham Lincoln 's excellent quote " Give me six hours to cut down a tree , and I 'll spend the first four hours sharpening the saw " sticks . So , all I had left was the time to write it .
So , I do not hide from you that with mind mapping I work on all my projects . From websites to videos , from articles to branding plans , from concepts to entire presentations , I record my thoughts with this technique . Either on paper or digitally .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21026 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Jorge Garrido
June 2016
Design for Innovation – University of Virginia
Visualization utilized in the Hospitality Industry
Challenge I am a member of a registration team within the Meetings & Events department . We are responsible for creating registration websites , managing the attendee registration experience , organizing all travel arrangements , and delivering a clear event objective . Each event has a unique set of opportunities , challenges , and return on investment for the meeting participants and the company ’s stakeholder(s ) . I was tasked with creating a registration website for a company that was hosting their largest national sales meeting since it was founded . It was projected to have around 6,000 attendees and the meeting had a very complex agenda planned for this historic event . Our team set up a website discovery call which ultimately helps our team discover what is required and what additional information was needed . During this call , we were presented with a list of essential tasks that needed to be individualized to the eight different types of attendees participating . These included sponsors , VIPs , sales team members , non - sales team members , executives , sales managers , as well as additional guests and staff . These essential tasks included :
• With each type of attendee , came specific admission fees and agendas . This information ranged from air travel , hotel reservation procedures , and o dress codes that were individualized per type of attendee .
• Providing attendees with the opportunity to suggest event topics and content .
• Develop a website and information compatible with the mobile event application
• Individualize the website to have specific themes , headers , and banners for each type of attendee .
This website needs to be developed and created in a specific way to meet all guidelines above . We needed to build the website , develop tests , and make corrections based on feedback from our clients within the short timeframe of twenty - five hours . Understanding that this website can take up to forty hours to create , we did not want the limited time frame to jeopardize the delivery of content . With that said , we strategically came together to develop a plan that would allow us to deliver clear and concise data in a way that would pertain to each individual in the website and mobile application . Selection The visualization tool allows event planners and essential staff members in the hospitality industry to create and deliver ideas . Due to the efficiency of this tool , it is utilized and being practiced more with events in the hospitality industry to promote creative thinking and development . This innovative tool has been selected so our team could deviate away from a data driven approach and focus more on delivering information that is not only clear and concise but in a way that encourages creativity and individualization in the planning process . Visual thinking or the visualization tool is very successful in this website building
process as it lays out the foundation for a successful event and creates mutual understanding between our team and the stakeholders . Application After receiving the requirements for the registration website , I started the process by setting up a meeting with the account manager and planner to gather and discuss the action plan for the website . During this conversation , I suggested we begin by developing a flowchart and visual aid to provide how all involved attendees would be linked and incorporated into the website platform . By doing so , it allowed our team to help determine a strategic action plan to ensure that our website was created not only efficiently but also met the strict time restrictions that were allotted . After developing a clear plan , we gathered among the whiteboard to identify the type of guests attending and what information needed to be gathered while keeping in mind the involved stakeholders and their needs . During this meeting , we discussed important information such as air travel , hotel accommodations , session types , admission fees and payment . Each one of us represented a different stakeholder of the client to incorporate their individualized needs , wants , and challenges . By having a roundtable meeting , our team was able to collaborate on ideas and create a mutual agreement of how each registration type should be presented within the website . We organized these thoughts by including photos and symbols to help differentiate between all attendee types and their particular needs . Understanding that we had time restrictions , we were also able to streamline the process by creating a sample format that can be individualized for each type of attendee . Not only was this efficient for our team but it helped dramatically with the time needed to develop the site . Insight & Approach This was an eye opening experience for every member of our team . After reflecting on the immense stress and time restrictions we had , we were able to deliver a product within 24 hours and were granted approval by our clients . Through this process , we were able to learn how to arrange agenda sessions for multiple types of attendees that not only was efficient but also was appealing to the eye . Although this had its challenges , each member of the team was able to expand beyond their comfort zones and find new and innovative ways to utilize the tool . In addition to the creative approach this tool provided to our team , we also learned that it gave us the opportunity to critically think and broaden the way we deliver content to our clients . Understanding that the hospitality industry is always undergoing change and looking for new innovative ways , new methods and tools are always being sought out . With that said , I believe that our team was not only able to demonstrate that this tool can be effective for client delivery but it can be very successful in reducing the time and labor required . In our case , not only did we save resources but we established approximately eleven hours were saved during this production . In the future , our department is looking forward to utilizing this tool to aid in the visualization production , website delivery , and client satisfaction .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jorge Garrido
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Jorge Garrido
June 2016
Design for Innovation – University of Virginia
Visualization utilized in the Hospitality Industry
Challenge I am a member of a registration team within the Meetings & Events department . We are responsible for creating registration websites , managing the attendee registration experience , organizing all travel arrangements , and delivering a clear event objective . Each event has a unique set of opportunities , challenges , and return on investment for the meeting participants and the company ’s stakeholder(s ) . I was tasked with creating a registration website for a company that was hosting their largest national sales meeting since it was founded . It was projected to have around 6,000 attendees and the meeting had a very complex agenda planned for this historic event . Our team set up a website discovery call which ultimately helps our team discover what is required and what additional information was needed . During this call , we were presented with a list of essential tasks that needed to be individualized to the eight different types of attendees participating . These included sponsors , VIPs , sales team members , non - sales team members , executives , sales managers , as well as additional guests and staff . These essential tasks included :
• With each type of attendee , came specific admission fees and agendas . This information ranged from air travel , hotel reservation procedures , and o dress codes that were individualized per type of attendee .
• Providing attendees with the opportunity to suggest event topics and content .
• Develop a website and information compatible with the mobile event application
• Individualize the website to have specific themes , headers , and banners for each type of attendee .
This website needs to be developed and created in a specific way to meet all guidelines above . We needed to build the website , develop tests , and make corrections based on feedback from our clients within the short timeframe of twenty - five hours . Understanding that this website can take up to forty hours to create , we did not want the limited time frame to jeopardize the delivery of content . With that said , we strategically came together to develop a plan that would allow us to deliver clear and concise data in a way that would pertain to each individual in the website and mobile application . Selection The visualization tool allows event planners and essential staff members in the hospitality industry to create and deliver ideas . Due to the efficiency of this tool , it is utilized and being practiced more with events in the hospitality industry to promote creative thinking and development . This innovative tool has been selected so our team could deviate away from a data driven approach and focus more on delivering information that is not only clear and concise but in a way that encourages creativity and individualization in the planning process . Visual thinking or the visualization tool is very successful in this website building
process as it lays out the foundation for a successful event and creates mutual understanding between our team and the stakeholders . Application After receiving the requirements for the registration website , I started the process by setting up a meeting with the account manager and planner to gather and discuss the action plan for the website . During this conversation , I suggested we begin by developing a flowchart and visual aid to provide how all involved attendees would be linked and incorporated into the website platform . By doing so , it allowed our team to help determine a strategic action plan to ensure that our website was created not only efficiently but also met the strict time restrictions that were allotted . After developing a clear plan , we gathered among the whiteboard to identify the type of guests attending and what information needed to be gathered while keeping in mind the involved stakeholders and their needs . During this meeting , we discussed important information such as air travel , hotel accommodations , session types , admission fees and payment . Each one of us represented a different stakeholder of the client to incorporate their individualized needs , wants , and challenges . By having a roundtable meeting , our team was able to collaborate on ideas and create a mutual agreement of how each registration type should be presented within the website . We organized these thoughts by including photos and symbols to help differentiate between all attendee types and their particular needs . Understanding that we had time restrictions , we were also able to streamline the process by creating a sample format that can be individualized for each type of attendee . Not only was this efficient for our team but it helped dramatically with the time needed to develop the site . Insight & Approach This was an eye opening experience for every member of our team . After reflecting on the immense stress and time restrictions we had , we were able to deliver a product within 24 hours and were granted approval by our clients . Through this process , we were able to learn how to arrange agenda sessions for multiple types of attendees that not only was efficient but also was appealing to the eye . Although this had its challenges , each member of the team was able to expand beyond their comfort zones and find new and innovative ways to utilize the tool . In addition to the creative approach this tool provided to our team , we also learned that it gave us the opportunity to critically think and broaden the way we deliver content to our clients . Understanding that the hospitality industry is always undergoing change and looking for new innovative ways , new methods and tools are always being sought out . With that said , I believe that our team was not only able to demonstrate that this tool can be effective for client delivery but it can be very successful in reducing the time and labor required . In our case , not only did we save resources but we established approximately eleven hours were saved during this production . In the future , our department is looking forward to utilizing this tool to aid in the visualization production , website delivery , and client satisfaction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jorge Garrido"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3732 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | P a g e | 1
By Rachel Karolis A Journey of Discovery
A Journey of Discovery
I enrolled on this course to expand my understanding of design thinking . In my current role I work at a Leisure Centre , good communication , good service for customers and staff are our main goal . Over the last month I have learnt importance skills which are essential for my job . I find it fascinating that now whenever I approach an issue I think to myself , what is ? What if ? What wows ? And what works ? These important elements has encouraged me to think and communicate more with my colleagues . I now find myself sitting down with my colleagues and drawing mind maps and engaging with customers and staff , asking them what they want , instead of us just assuming that we know what they want .
The Learning Launch module , presented by Benjamin Ahmed was engaging , powerful and eye opening . When approaching a project my first tactic was to draw up a business plan . According to Hess this is not necessary . The best approach is to experiment . As he explained ,
“ Fast , cheap experiments are ‘ Learning Launches ’ . Learning Launches test key customer , execution and defensibility assumption . ”
Hess demonstrated the process of the learning launch . Showing that this method was not only important but it allowed companies to quickly engage with the customers and to test new produces , making failure cheap . Therefore giving you the chance to see what works and what wows .
As part of my project I was asked to focus on customer service . How could I improve their experience within the Centre and ways to bring more business . I approached this by focussing on the staff first . If the staff are not happy then the customers are not going to be happy . I took a LEAN approach , asking staff what ’s good , what ’s a pain and what needs improving within the Centre . Discussing my results with my boss led to further communication with staff , circulating the results , allowing them to add any further comments to this . A workshop was then introduced . The staff could speak freely , asking them to look at the feedback , focussing on the four W ’s . We were then able to create ideas to produce a few good growth initiatives that may result to a big “ needle movement ” . The next step for this project is to use this approach with the customers , to get them involved in our design thinking . By moving to this method we can focus on the persons specific needs and then meet them .
For learning launch to continue to grow within my establishment we need to persist with a clear growing mindset . Communication being the key element to any business , at the Centre this is more so as many staff are on different shifts . Therefore as part of my learning I have conducted monthly meetings with all team leaders . Discussing any issues , how to improve their areas and how we can think outside the box but still keeping quality data .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rachel Karolis
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: P a g e | 1
By Rachel Karolis A Journey of Discovery
A Journey of Discovery
I enrolled on this course to expand my understanding of design thinking . In my current role I work at a Leisure Centre , good communication , good service for customers and staff are our main goal . Over the last month I have learnt importance skills which are essential for my job . I find it fascinating that now whenever I approach an issue I think to myself , what is ? What if ? What wows ? And what works ? These important elements has encouraged me to think and communicate more with my colleagues . I now find myself sitting down with my colleagues and drawing mind maps and engaging with customers and staff , asking them what they want , instead of us just assuming that we know what they want .
The Learning Launch module , presented by Benjamin Ahmed was engaging , powerful and eye opening . When approaching a project my first tactic was to draw up a business plan . According to Hess this is not necessary . The best approach is to experiment . As he explained ,
“ Fast , cheap experiments are ‘ Learning Launches ’ . Learning Launches test key customer , execution and defensibility assumption . ”
Hess demonstrated the process of the learning launch . Showing that this method was not only important but it allowed companies to quickly engage with the customers and to test new produces , making failure cheap . Therefore giving you the chance to see what works and what wows .
As part of my project I was asked to focus on customer service . How could I improve their experience within the Centre and ways to bring more business . I approached this by focussing on the staff first . If the staff are not happy then the customers are not going to be happy . I took a LEAN approach , asking staff what ’s good , what ’s a pain and what needs improving within the Centre . Discussing my results with my boss led to further communication with staff , circulating the results , allowing them to add any further comments to this . A workshop was then introduced . The staff could speak freely , asking them to look at the feedback , focussing on the four W ’s . We were then able to create ideas to produce a few good growth initiatives that may result to a big “ needle movement ” . The next step for this project is to use this approach with the customers , to get them involved in our design thinking . By moving to this method we can focus on the persons specific needs and then meet them .
For learning launch to continue to grow within my establishment we need to persist with a clear growing mindset . Communication being the key element to any business , at the Centre this is more so as many staff are on different shifts . Therefore as part of my learning I have conducted monthly meetings with all team leaders . Discussing any issues , how to improve their areas and how we can think outside the box but still keeping quality data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rachel Karolis"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11354 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Jaime Ortiz
Visualization Reflection
Challenge and selection
For some years now I have used the visualization tool , or visual thinking , to understand the present and future needs of customers with high domestic energy consumption , with limited space on the roofs . The solutions that I offer to clients are rooftop photovoltaic systems , but the variables of the solution ( system size , module power , aesthetics , location , and wiring to the main switch ) completely depend on the client 's vision of their future energy consumption , expansion of bedrooms in the house , new heating or air conditioning systems , and many other elements that could turn the established design , in an insufficient design according to their new needs . I have used the technique of visualization to find out their plans for the future with a set of questions or suggestions for discussion to allow the interested family to learn from each other in the process of defining the scope , limits , key elements , and relationships between elements to consider when identifying weak points and opportunities for improvements or solutions .
Application
I start the process by creating a graph with their last 12 months of electricity consumption , with this it is possible that they can understand the trends they have in recent months and the energy environment in which they live . The next step is to locate the available space on the roof of the house , considering the air conditioners , available pipes for laying cables , and possible water tanks . A second graph is presented with the generation that can offer different sizes of photovoltaic systems , depending on the space available on the roof , as well as the representation of the space that the different solutions of photovoltaic systems would use . If there is no way to get the models and available area to the roof , I make a model through the satellite view of Google Maps . Once I have reviewed the models with the clients , it makes it easier for me to know the habits they have on holidays and in summer . I even like to ask if they would like to have more climates , a new refrigerator , a new microwave , a new heater , new computers , or televisions . They serve me as my main points in the initiative for the future growth of the photovoltaic system .
The knowledge of their future consumption habits helps me to present a linear growth of how it is advisable to acquire those electrical products and the growth of the photovoltaic system(if required ) to continue paying the minimum amount to the energy supplier . The next step is to show the variants of the default design and show the views of it from various points , emphasizing not to damage the aesthetics of the house . This is achieved with a 3D model made in SketchUp where it is easy to show the view from the street or the backyard of the house . There are many customers where the rules of their neighborhood prevent them from displaying the PV system , but there are also many who are proud to have a PV system and prefer to show it in the neighborhood at all costs .
The next step is the stage of economic graphics , where the prices of the equipment are shown according to the supplier , so it is easier for customers to understand the return on investment of their installation , but always emphasizing that the price and quality of equipment they go hand in hand at all times . Cheaper equipment most of the time does not have the same years of warranty or high operating efficiency . I get clients to understand this by giving each supplier a score of 1 to 5 so that they can identify how good the product is offered by the various suppliers and thus make the best decision according to their needs together . Where 1 is the supplier that offers the lowest quality products at a high price , 5 is a supplier that offers high- quality products at high prices , and 3 is a supplier that offers a product with average quality at low prices .
Insight & Approach
I 've learned to perform this exercise with many clients is that many are not well defined its future consumption , which is why that questions how are your electronics today works to raise awareness of how long to live them to these products and how long it is necessary to change it or add more if you want an expansion of the house either in a new room or a pool with integrated heating .
The modeling of the system according to the available space works as a starting point about the maximum number of possible photovoltaic modules to install . I must clarify that this initial model is never used as a final model since once seen by the client , comments that lead to a new design always arise .
It is important to carry a power generation graph together with each design modification , likewise , the client can see what repercussions each decision has with the energy that the system can deliver . Personally , this is the simplest part of the process since normally the client trusts the recommendations made by the engineers behind the model presented .
The most important part for clients is obviously the financial part . This decision is simplified by having as visual support the rating of each supplier according to its price and product quality . Over the years I have seen an average in terms of the rating chosen by customers , who usually focus on providers of ratings 3 and 4 , considering the price and quality of the products .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jaime Ortiz
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Jaime Ortiz
Visualization Reflection
Challenge and selection
For some years now I have used the visualization tool , or visual thinking , to understand the present and future needs of customers with high domestic energy consumption , with limited space on the roofs . The solutions that I offer to clients are rooftop photovoltaic systems , but the variables of the solution ( system size , module power , aesthetics , location , and wiring to the main switch ) completely depend on the client 's vision of their future energy consumption , expansion of bedrooms in the house , new heating or air conditioning systems , and many other elements that could turn the established design , in an insufficient design according to their new needs . I have used the technique of visualization to find out their plans for the future with a set of questions or suggestions for discussion to allow the interested family to learn from each other in the process of defining the scope , limits , key elements , and relationships between elements to consider when identifying weak points and opportunities for improvements or solutions .
Application
I start the process by creating a graph with their last 12 months of electricity consumption , with this it is possible that they can understand the trends they have in recent months and the energy environment in which they live . The next step is to locate the available space on the roof of the house , considering the air conditioners , available pipes for laying cables , and possible water tanks . A second graph is presented with the generation that can offer different sizes of photovoltaic systems , depending on the space available on the roof , as well as the representation of the space that the different solutions of photovoltaic systems would use . If there is no way to get the models and available area to the roof , I make a model through the satellite view of Google Maps . Once I have reviewed the models with the clients , it makes it easier for me to know the habits they have on holidays and in summer . I even like to ask if they would like to have more climates , a new refrigerator , a new microwave , a new heater , new computers , or televisions . They serve me as my main points in the initiative for the future growth of the photovoltaic system .
The knowledge of their future consumption habits helps me to present a linear growth of how it is advisable to acquire those electrical products and the growth of the photovoltaic system(if required ) to continue paying the minimum amount to the energy supplier . The next step is to show the variants of the default design and show the views of it from various points , emphasizing not to damage the aesthetics of the house . This is achieved with a 3D model made in SketchUp where it is easy to show the view from the street or the backyard of the house . There are many customers where the rules of their neighborhood prevent them from displaying the PV system , but there are also many who are proud to have a PV system and prefer to show it in the neighborhood at all costs .
The next step is the stage of economic graphics , where the prices of the equipment are shown according to the supplier , so it is easier for customers to understand the return on investment of their installation , but always emphasizing that the price and quality of equipment they go hand in hand at all times . Cheaper equipment most of the time does not have the same years of warranty or high operating efficiency . I get clients to understand this by giving each supplier a score of 1 to 5 so that they can identify how good the product is offered by the various suppliers and thus make the best decision according to their needs together . Where 1 is the supplier that offers the lowest quality products at a high price , 5 is a supplier that offers high- quality products at high prices , and 3 is a supplier that offers a product with average quality at low prices .
Insight & Approach
I 've learned to perform this exercise with many clients is that many are not well defined its future consumption , which is why that questions how are your electronics today works to raise awareness of how long to live them to these products and how long it is necessary to change it or add more if you want an expansion of the house either in a new room or a pool with integrated heating .
The modeling of the system according to the available space works as a starting point about the maximum number of possible photovoltaic modules to install . I must clarify that this initial model is never used as a final model since once seen by the client , comments that lead to a new design always arise .
It is important to carry a power generation graph together with each design modification , likewise , the client can see what repercussions each decision has with the energy that the system can deliver . Personally , this is the simplest part of the process since normally the client trusts the recommendations made by the engineers behind the model presented .
The most important part for clients is obviously the financial part . This decision is simplified by having as visual support the rating of each supplier according to its price and product quality . Over the years I have seen an average in terms of the rating chosen by customers , who usually focus on providers of ratings 3 and 4 , considering the price and quality of the products .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jaime Ortiz"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12755 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge : For the assignment rubric I chose Quality of life . Many people around the world live in the lowest conditions and what we want to do is to guarantee the general well- being of individuals and societies . It consists of the expectations of an individual or society for a good life . These expectations are guided by the values , goals and sociocultural context in which an individual lives . As an active founder of a NGO we want to improve the life of the people but many times the major problem is that most of the people in my country do n’t know about the cause and mostly do n’t care because they do n’t really know the conditions these families live in . Selection : Designers use storytelling to get insight into users , build empathy and reach them emotionally . They create personas to represent target users and add conflict to stories that reflect their user journeys and problems . Crafting stories , designers can better understand what users want from a solution . What we are looking using this tool is to create awareness about this problem and to get as many people as possible to participate , creating an organization that makes up a larger group in order to expand it all over the country to reach out more people . Application : I applied this tool to speak first of all with my superiors and get them to understand the problem we were facing . Afterwards I scheduled some reunions and visits to different places so that people would get to know our story and how they could help . I also spoke about different cases of people in our institution and that is when people reflected and understood why their help is so valuable and why these people needed their support . Insight : At first I almost lost hope in the advances of the project , I was really heart - broken because I could n’t understand how people were able to see someone in lower conditions and did n’t help . Later I realized that maybe I was the one with no communication skills and should improve them in order to get to the people . That is when I decided to enroll into this course and it definitely is life changing and a great experience . I saw this as an opportunity and through the course I could choose the best tool to use for my problem . Approach : I chose storytelling because it is the best way to get to people to understand why the cause is important to you and to the people who are benefited . If I had to change something of do something in a different way it would be the way of addressing at first to people . Maybe start telling them about the different life paths of each person so that they get to a better understanding of what we do .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge : For the assignment rubric I chose Quality of life . Many people around the world live in the lowest conditions and what we want to do is to guarantee the general well- being of individuals and societies . It consists of the expectations of an individual or society for a good life . These expectations are guided by the values , goals and sociocultural context in which an individual lives . As an active founder of a NGO we want to improve the life of the people but many times the major problem is that most of the people in my country do n’t know about the cause and mostly do n’t care because they do n’t really know the conditions these families live in . Selection : Designers use storytelling to get insight into users , build empathy and reach them emotionally . They create personas to represent target users and add conflict to stories that reflect their user journeys and problems . Crafting stories , designers can better understand what users want from a solution . What we are looking using this tool is to create awareness about this problem and to get as many people as possible to participate , creating an organization that makes up a larger group in order to expand it all over the country to reach out more people . Application : I applied this tool to speak first of all with my superiors and get them to understand the problem we were facing . Afterwards I scheduled some reunions and visits to different places so that people would get to know our story and how they could help . I also spoke about different cases of people in our institution and that is when people reflected and understood why their help is so valuable and why these people needed their support . Insight : At first I almost lost hope in the advances of the project , I was really heart - broken because I could n’t understand how people were able to see someone in lower conditions and did n’t help . Later I realized that maybe I was the one with no communication skills and should improve them in order to get to the people . That is when I decided to enroll into this course and it definitely is life changing and a great experience . I saw this as an opportunity and through the course I could choose the best tool to use for my problem . Approach : I chose storytelling because it is the best way to get to people to understand why the cause is important to you and to the people who are benefited . If I had to change something of do something in a different way it would be the way of addressing at first to people . Maybe start telling them about the different life paths of each person so that they get to a better understanding of what we do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19158 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Our last class we went to the elementary school and we had to tell our stories to the elementary kids I thought it was a pretty cool thing to do it was an opportunity that I had never had passed it before to do it was fun to see the reactions on the kids faces whenever I would say something funny in my story or change my voice is it was nice to see them reacting and interacting with my story originally I thought it was going to be kind of difficult because I ’ve never done anything like this before I might get nervous or whenever they laugh something I did n’t expect him to I might get thrown off but Luckily that did n’t happen ‘ cause I told my stories and mostly 4th graders and they were more mature than I think in the second or first graders were whenever you tell a story indent but also from talking to everybody else they said it was pretty fun and another friend of mine he said that he got interrupted by a kid he said they ’ve gone with story already I ’m just glad that did n’t happen to me but also it was nice to have the opportunity to meet some of the teachers that I had had in the past but overall I just think it was a good experience for me to have
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Our last class we went to the elementary school and we had to tell our stories to the elementary kids I thought it was a pretty cool thing to do it was an opportunity that I had never had passed it before to do it was fun to see the reactions on the kids faces whenever I would say something funny in my story or change my voice is it was nice to see them reacting and interacting with my story originally I thought it was going to be kind of difficult because I ’ve never done anything like this before I might get nervous or whenever they laugh something I did n’t expect him to I might get thrown off but Luckily that did n’t happen ‘ cause I told my stories and mostly 4th graders and they were more mature than I think in the second or first graders were whenever you tell a story indent but also from talking to everybody else they said it was pretty fun and another friend of mine he said that he got interrupted by a kid he said they ’ve gone with story already I ’m just glad that did n’t happen to me but also it was nice to have the opportunity to meet some of the teachers that I had had in the past but overall I just think it was a good experience for me to have
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16803 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
I am BBA Student and My task was to give presentation on My Idea on clothing store
Task to explain all my classmates and my Professor the idea and what makes it unique
I choose Story telling tool to convey my message to everyone . As to make everyone interested and engaging in the idea .
Application
So this is my story of Storytelling . I started with explaining new fashion trend and what really makes it unique and why people choose to wear what they wear with interesting back stories , this really drew interest in the presentation . Then I explained how big of a role emotions play when people shop for clothes , how people decisions are affected while purchasing clothing for different occasions like weddings , prom etc . I explained them this by a simple activity , interacting and connecting with them . They also shared some fun stories from their sides , Storytelling made everyone more engaging and Fun .
Insight and approach
Everyone felt so engaging and people gave very nice feedback . After the presentation of my fellow classmates approached and share some great and innovative idea , also some students appreciated the stories as it inspired them to start their own Idea ’s some even proposed for a collaboration on the idea . I never imagined using Storytelling tool for a presentation would turn out so great rather that a plain presentation . Now I can think ahead of evolving and improving my storytelling techniques to more thing and make them standout ..
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
I am BBA Student and My task was to give presentation on My Idea on clothing store
Task to explain all my classmates and my Professor the idea and what makes it unique
I choose Story telling tool to convey my message to everyone . As to make everyone interested and engaging in the idea .
Application
So this is my story of Storytelling . I started with explaining new fashion trend and what really makes it unique and why people choose to wear what they wear with interesting back stories , this really drew interest in the presentation . Then I explained how big of a role emotions play when people shop for clothes , how people decisions are affected while purchasing clothing for different occasions like weddings , prom etc . I explained them this by a simple activity , interacting and connecting with them . They also shared some fun stories from their sides , Storytelling made everyone more engaging and Fun .
Insight and approach
Everyone felt so engaging and people gave very nice feedback . After the presentation of my fellow classmates approached and share some great and innovative idea , also some students appreciated the stories as it inspired them to start their own Idea ’s some even proposed for a collaboration on the idea . I never imagined using Storytelling tool for a presentation would turn out so great rather that a plain presentation . Now I can think ahead of evolving and improving my storytelling techniques to more thing and make them standout ..
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21681 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Convincing – Storytelling
Storytelling is one of the essential and powerful tool that I use it specially in my work . Since am working as customer service and my duties is to have an strong relationship with my customers and to be honest in every specific needs . One of the challenges that I face is how to convince te customer to buy our products and the useful tool in these cases that helps both stokeholders is by using the powerful tool storytelling .
Application
One of the story is that how satisfy the customer to the products and in the other hand I have target to achieve from these products . The way that satisfy any customer is havin an powerful storytelling since its about connection , knowing the customers needs and how to share the specific needs and the most important thing is to locate the most powerful message of my story so can be satisfy and gain his trust .
Insight and Approach
Well , wow , I remembered one of my clients has an long argument regarding to the profits and how it changed so I reacted with emotionally and trying to express as am him and how to deal with the situation and how to have an good set of knowledge in this matters and really he trusts me from way that am telling the specific story .
To conclude , one of my best topics and really its an important tool to improve by the way that I express the storytelling and improve the business from it
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Convincing – Storytelling
Storytelling is one of the essential and powerful tool that I use it specially in my work . Since am working as customer service and my duties is to have an strong relationship with my customers and to be honest in every specific needs . One of the challenges that I face is how to convince te customer to buy our products and the useful tool in these cases that helps both stokeholders is by using the powerful tool storytelling .
Application
One of the story is that how satisfy the customer to the products and in the other hand I have target to achieve from these products . The way that satisfy any customer is havin an powerful storytelling since its about connection , knowing the customers needs and how to share the specific needs and the most important thing is to locate the most powerful message of my story so can be satisfy and gain his trust .
Insight and Approach
Well , wow , I remembered one of my clients has an long argument regarding to the profits and how it changed so I reacted with emotionally and trying to express as am him and how to deal with the situation and how to have an good set of knowledge in this matters and really he trusts me from way that am telling the specific story .
To conclude , one of my best topics and really its an important tool to improve by the way that I express the storytelling and improve the business from it
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21939 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION : MIND MAP Challenge Very rarely does one get to work on projects that combine multiple interest areas . For me , it happened in the form of an exciting rebranding project . Hive Coalescence for my farm — is an initiative that connects consumers directly to the farmer and her produce . This project is an overlap of three of my interests — sustainability , food , and design . The brand had existed for the past couple of years . Without any thought towards branding and design , the company had survived based on the uniqueness of its products and word - of- mouth . However , with the pandemic and the ensuing lockdown , the brand decided to venture heavily into the e - commerce space . This shift necessitated a rethinking of the customer base and the visual language that would be appealing to these customers . Tool Selection During the initial course of running the business — the prototype phase — a huge amount of data was generated and recorded . Some examples being — potential users , their preferences , seasonality of the products , preferred marketing channels , packaging options , logistics , etc . It was important to zero in on a tool that would help us look for patterns in this mass of large and sometimes disorganised data and gain insights . We needed a tool that would help us segway from the ' what is ' phase to the more future - oriented and speculative ' what if ' phase . Mind mapping was the perfect tool for this . Tool Application During the mind mapping process , I ensured that the stakeholders in the company came together to create a visualisation of the existing process , bottlenecks , opportunities , and competitions . We paid attention to make the mapping process more open and non- hierarchical . We created a diverse group , which comprised of the brand 's founder , as well as many employees , especially ones who were in direct contact with the farmers and the customers . The resultant map was a fascinating mishmash of insights that we would have otherwise missed . E.g. , we realised that our customers were keen to know where the products came from and how differently or experimentally they could be used . As we analysed the map , the patterns that emerged gave us new directions . As a result , we decided to make the brand more artisanal , experimental , and premium .
Insights and Approach The first step in rebranding was finding a new visual identity . After determining the new mission and vision statements through mind mapping , I started working on a new logo - mark which was based on the shape of a seed . To showcase VicKat ’s main product — rice varieties indigenous to Bengal — the final logo - mark comprises of a detail of an illustrated rice stalk , set against an organic shape representing a generic seed . The black , single colour logo , reduces the cost of printing while the organic form is meant to evoke the shapes found in nature . The primary reason for the rebranding was to reach out to new consumers . The company believes that the revival of indigenous rice varieties is only possibles when more people start consuming such grains on a daily basis . Thus a robust web presence that facilitates e- commerce and online marketing was the need of the hour . In keeping with this vision , the new website needed to be responsive . It also had to integrate payment gateways and shipping partners specific to India . The site had to appeal to a wide variety of potential customers — from young cooking enthusiasts to people above 50 looking to reconnect with food from their childhood . However , at the same time , it had to be user friendly , especially for the elderly — AIR PODS 's major customers . To make the website more visual , engaging , and inspirational , we decided that the primary imagery would be that of cooked dishes . The final rebranded website is a visual diary of some amazingly innovative dishes , products and processes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION : MIND MAP Challenge Very rarely does one get to work on projects that combine multiple interest areas . For me , it happened in the form of an exciting rebranding project . Hive Coalescence for my farm — is an initiative that connects consumers directly to the farmer and her produce . This project is an overlap of three of my interests — sustainability , food , and design . The brand had existed for the past couple of years . Without any thought towards branding and design , the company had survived based on the uniqueness of its products and word - of- mouth . However , with the pandemic and the ensuing lockdown , the brand decided to venture heavily into the e - commerce space . This shift necessitated a rethinking of the customer base and the visual language that would be appealing to these customers . Tool Selection During the initial course of running the business — the prototype phase — a huge amount of data was generated and recorded . Some examples being — potential users , their preferences , seasonality of the products , preferred marketing channels , packaging options , logistics , etc . It was important to zero in on a tool that would help us look for patterns in this mass of large and sometimes disorganised data and gain insights . We needed a tool that would help us segway from the ' what is ' phase to the more future - oriented and speculative ' what if ' phase . Mind mapping was the perfect tool for this . Tool Application During the mind mapping process , I ensured that the stakeholders in the company came together to create a visualisation of the existing process , bottlenecks , opportunities , and competitions . We paid attention to make the mapping process more open and non- hierarchical . We created a diverse group , which comprised of the brand 's founder , as well as many employees , especially ones who were in direct contact with the farmers and the customers . The resultant map was a fascinating mishmash of insights that we would have otherwise missed . E.g. , we realised that our customers were keen to know where the products came from and how differently or experimentally they could be used . As we analysed the map , the patterns that emerged gave us new directions . As a result , we decided to make the brand more artisanal , experimental , and premium .
Insights and Approach The first step in rebranding was finding a new visual identity . After determining the new mission and vision statements through mind mapping , I started working on a new logo - mark which was based on the shape of a seed . To showcase VicKat ’s main product — rice varieties indigenous to Bengal — the final logo - mark comprises of a detail of an illustrated rice stalk , set against an organic shape representing a generic seed . The black , single colour logo , reduces the cost of printing while the organic form is meant to evoke the shapes found in nature . The primary reason for the rebranding was to reach out to new consumers . The company believes that the revival of indigenous rice varieties is only possibles when more people start consuming such grains on a daily basis . Thus a robust web presence that facilitates e- commerce and online marketing was the need of the hour . In keeping with this vision , the new website needed to be responsive . It also had to integrate payment gateways and shipping partners specific to India . The site had to appeal to a wide variety of potential customers — from young cooking enthusiasts to people above 50 looking to reconnect with food from their childhood . However , at the same time , it had to be user friendly , especially for the elderly — AIR PODS 's major customers . To make the website more visual , engaging , and inspirational , we decided that the primary imagery would be that of cooked dishes . The final rebranded website is a visual diary of some amazingly innovative dishes , products and processes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Applying Visualization to Customer Experience Transformation
Challenge and Selection
I work as a Customer Experience Transformation consultant primarily dealing with developing or enhancing customer journeys for Telecom Customers in web / app channels . Most of my projects begin with capturing requirements / user stories and then followed by UI / UX and IT development .
Telecom Customer Journeys look simple from a user perspective , but from a Telecom Company perspective this is a complex process with multiple variations with different outcomes for every click the customer makes while performing the journey in real life . Each customer action and its outcomes need to be thought through carefully and weighed balancing business outcomes and customer experience . Imagine a simple scenario- customer clicks on checkout . Looks simple is n’t it ? But from a journey perspective it may lead to multiple outcomes based on the product in the basket – eg some products may need a credit check some may not , some products may need financing , some products may need additional customer details to be capture and many more . Then additionally what if customer has 5 Iphones in the basket that they are checking out- is it a fraud case ? What should be the journey if fraud is detected ?
I realized the traditional approach of writing down requirements / user stories is limiting the customer experience transformation that the company wants to achieve as potential variations within the journey are missed . I realized this traditional approach also lead to UI / UX or IT defects as the developers are not able to connect the dots in a customer journey . Visualization ( drafting User Journeys ) help stakeholders think about the outcomes and variations within each action customer undertakes and developers understand the nuances of the journey . It unlocks the customer journey variations which a traditional pen and paper approach wo n’t have achieved .
Application
I used to draw or map out the existing customer journey my company had and that was my starting point for every meeting I had with the stakeholders . Along with the journey map I would present some important data points . As an Example I would present the current customer purchase ( JOIN ) journey and present a fact that currently around 30 % of prospects would drop off after checking out even after reaching close to the very end of the journey without completing the purchase .
So on one hand we have the existing or As - Is journey and on the other hand we have the problem statement of what we are trying to address . I would ask the stakeholders what could be the reason 30 % of prospects drop off without making the purchase . Is the As - IS journey too long ? Are we asking unnecessary details of the customer , can the journey be reduced ? Do we give the prospects option to resume the journey at a later stage ? I would give the stakeholders some time to think about these questions and the journey map which is visible on the screen .
I would record the insights that came out as a group from the stakeholders and address each one of them and decide how best to enhance the customer journey map with these new insights . The final agreed to - be customer journey would also act as a visual reference point for the UI / UX and IT teams and better than user stories
Insight and Approach
Carrying on with the same example as above , the As - Is Journey map gives the stakeholders quick identification of which steps are necessary in the journey and which are overheads if we want to quicken the purchase journey so that customers do not drop off without making payment . Each visual step in the journey map can be weighed in terms of business value ( cost + benefit ) . Say for example in the Purchase ( JOIN ) journey I mentioned above , the marketing stakeholders would identify few customer steps as not required but legal stakeholders would say they are required from a compliance perspective . We would have a healthy debate and weigh the business value and measure against any compliance or legal issues . I realized that we can unlock the power to think differently by visualization . On the same steps both Marketing and Legal teams thought differently from their individual interest perspective and presented their opinions .
The Other thing I realized with visualization is that user journey maps enabled me to not only help stakeholders understand what it is we 're trying to do but also to help persuade them in the worthiness of a particular idea which I would bring to the table . Which is a key aspect of my job as I am a Customer Experience consultant .
Going forward what I believe is I can really build upon visualization and incorporate Learning Launch tool as a Pilot to test out the customer journey changes we are proposing as a team and do they really enhance customer experience . This could be a staff trial or a sub - set of customer trial on a sub - set of products on a single selected customer journey designed . The best thing about customer journeys is that they could be quickly reversed or scaled depending upon the outcome .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Applying Visualization to Customer Experience Transformation
Challenge and Selection
I work as a Customer Experience Transformation consultant primarily dealing with developing or enhancing customer journeys for Telecom Customers in web / app channels . Most of my projects begin with capturing requirements / user stories and then followed by UI / UX and IT development .
Telecom Customer Journeys look simple from a user perspective , but from a Telecom Company perspective this is a complex process with multiple variations with different outcomes for every click the customer makes while performing the journey in real life . Each customer action and its outcomes need to be thought through carefully and weighed balancing business outcomes and customer experience . Imagine a simple scenario- customer clicks on checkout . Looks simple is n’t it ? But from a journey perspective it may lead to multiple outcomes based on the product in the basket – eg some products may need a credit check some may not , some products may need financing , some products may need additional customer details to be capture and many more . Then additionally what if customer has 5 Iphones in the basket that they are checking out- is it a fraud case ? What should be the journey if fraud is detected ?
I realized the traditional approach of writing down requirements / user stories is limiting the customer experience transformation that the company wants to achieve as potential variations within the journey are missed . I realized this traditional approach also lead to UI / UX or IT defects as the developers are not able to connect the dots in a customer journey . Visualization ( drafting User Journeys ) help stakeholders think about the outcomes and variations within each action customer undertakes and developers understand the nuances of the journey . It unlocks the customer journey variations which a traditional pen and paper approach wo n’t have achieved .
Application
I used to draw or map out the existing customer journey my company had and that was my starting point for every meeting I had with the stakeholders . Along with the journey map I would present some important data points . As an Example I would present the current customer purchase ( JOIN ) journey and present a fact that currently around 30 % of prospects would drop off after checking out even after reaching close to the very end of the journey without completing the purchase .
So on one hand we have the existing or As - Is journey and on the other hand we have the problem statement of what we are trying to address . I would ask the stakeholders what could be the reason 30 % of prospects drop off without making the purchase . Is the As - IS journey too long ? Are we asking unnecessary details of the customer , can the journey be reduced ? Do we give the prospects option to resume the journey at a later stage ? I would give the stakeholders some time to think about these questions and the journey map which is visible on the screen .
I would record the insights that came out as a group from the stakeholders and address each one of them and decide how best to enhance the customer journey map with these new insights . The final agreed to - be customer journey would also act as a visual reference point for the UI / UX and IT teams and better than user stories
Insight and Approach
Carrying on with the same example as above , the As - Is Journey map gives the stakeholders quick identification of which steps are necessary in the journey and which are overheads if we want to quicken the purchase journey so that customers do not drop off without making payment . Each visual step in the journey map can be weighed in terms of business value ( cost + benefit ) . Say for example in the Purchase ( JOIN ) journey I mentioned above , the marketing stakeholders would identify few customer steps as not required but legal stakeholders would say they are required from a compliance perspective . We would have a healthy debate and weigh the business value and measure against any compliance or legal issues . I realized that we can unlock the power to think differently by visualization . On the same steps both Marketing and Legal teams thought differently from their individual interest perspective and presented their opinions .
The Other thing I realized with visualization is that user journey maps enabled me to not only help stakeholders understand what it is we 're trying to do but also to help persuade them in the worthiness of a particular idea which I would bring to the table . Which is a key aspect of my job as I am a Customer Experience consultant .
Going forward what I believe is I can really build upon visualization and incorporate Learning Launch tool as a Pilot to test out the customer journey changes we are proposing as a team and do they really enhance customer experience . This could be a staff trial or a sub - set of customer trial on a sub - set of products on a single selected customer journey designed . The best thing about customer journeys is that they could be quickly reversed or scaled depending upon the outcome .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14992 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Learning Launch
Challenge & Selection I am part of a marketing club in my college called IOS marketing club , now that we have been working hard for years now . Being a marketing club at college level is not an easy task when your social presence is not that strong , and you must compete with other tier 1 & tier 2 MBA colleges . In today ’s time social media presence of any organization is very important as it is a way of branding which opens new doors for the respective organization . Our team kept working hard to boost the social media presence in various ways but unfortunately even after so much hard work and different strategies we were not able to achieve it .
We kept brainstorming and it turned that we were focusing more on the algorithm to work but not strategies that could organically boost our social media accounts with some external catalysts . We had a hypothesis that or an idea that could do exactly we thought about , but the fear of uncertainty pushed us off but somehow , we tackled it , though at time we did not know what I know is known to be learning launch . But unknowingly called it a small experiment we took small bets to boost our social media presence . All this time our mindset was very fixed to use specific strategies that worked for others and were going to a guaranteed success for us too , but we realized that our mindset needed a change we took more risk but learning launch helped to optimize the results a lot .
Selection of learning launch tools was effective as it helps to test our hypothesis and if proven right maybe scale it further after testing it more . This way we would already have an idea what works and what not before going through the whole process and investing a lot of manpower and time . A learning launch is not a failure so long as you learn something , as mentioned by Joachim Kaya .
Application
First learning launch , the word changes the whole dynamics of the process as pilot makes it very focused on right or wrong . But learning launch as in the name makes it all about learning the result or learning about the mistakes or the right things done . For our first learning launch we realized that the idea to increase our social media presence did not only reply on posting with a consistent schedule but also to have external catalyst to boost our accounts by directing the audience towards it . We got an idea to organize an event where in we would direct the audience or the participants to our social media pages like Instagram .
Targeting the students at our college was the priority as if they learned more about us , they would the first one to share about us to others and follow to our accounts . So , we researched which type of event could make them curious and lead towards participating in the competition . And which would at the same time would satisfy their needs so that they do not actually feel that someone is influencing them to take part , but they feel that they are only our participating themselves . So , after a lot of brainstorming , we came up with photography competition . Which everyone could take part in easily . For our first launch we were worried if they were a good number of participants who would want to do it but then we planned to market It or promote it in various and innovative way to catch everyone ’s attention . The whole idea was to make this an Instagram based competition where every photo submitted would be posted on our account and then the rubrics were simple that the photos with the max likes would be selected for the next round . This would get a lot of engagement on our page and certain use of hashtags would help boost it more . This way learning launch helped us take this step to boost our social media pages .
Insight & Approach
By applying the learning launch tool , our team was able to identify our assumptions and create launches to test them . We also considered the expected outcomes , anticipating that a more agile approach would improve our workflow and that would be receptive to the new task and process priorities . Our new strategies as mentioned really helped boost our accounts . The audience were receptive to this strategy and even we had so much content to post which improved our inventory . We found that this strategy works but it does not guarantee long run boost . As previously stated , our team must analyze the information acquired from our first two launches and apply it into future launch plans . Future launch designs should consider what we 've learned , how far we 've come , and how near we are to a successful launch.an appealing solution that is ready for full implementation . For future we definitely need to improve with more learning launches .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Learning Launch
Challenge & Selection I am part of a marketing club in my college called IOS marketing club , now that we have been working hard for years now . Being a marketing club at college level is not an easy task when your social presence is not that strong , and you must compete with other tier 1 & tier 2 MBA colleges . In today ’s time social media presence of any organization is very important as it is a way of branding which opens new doors for the respective organization . Our team kept working hard to boost the social media presence in various ways but unfortunately even after so much hard work and different strategies we were not able to achieve it .
We kept brainstorming and it turned that we were focusing more on the algorithm to work but not strategies that could organically boost our social media accounts with some external catalysts . We had a hypothesis that or an idea that could do exactly we thought about , but the fear of uncertainty pushed us off but somehow , we tackled it , though at time we did not know what I know is known to be learning launch . But unknowingly called it a small experiment we took small bets to boost our social media presence . All this time our mindset was very fixed to use specific strategies that worked for others and were going to a guaranteed success for us too , but we realized that our mindset needed a change we took more risk but learning launch helped to optimize the results a lot .
Selection of learning launch tools was effective as it helps to test our hypothesis and if proven right maybe scale it further after testing it more . This way we would already have an idea what works and what not before going through the whole process and investing a lot of manpower and time . A learning launch is not a failure so long as you learn something , as mentioned by Joachim Kaya .
Application
First learning launch , the word changes the whole dynamics of the process as pilot makes it very focused on right or wrong . But learning launch as in the name makes it all about learning the result or learning about the mistakes or the right things done . For our first learning launch we realized that the idea to increase our social media presence did not only reply on posting with a consistent schedule but also to have external catalyst to boost our accounts by directing the audience towards it . We got an idea to organize an event where in we would direct the audience or the participants to our social media pages like Instagram .
Targeting the students at our college was the priority as if they learned more about us , they would the first one to share about us to others and follow to our accounts . So , we researched which type of event could make them curious and lead towards participating in the competition . And which would at the same time would satisfy their needs so that they do not actually feel that someone is influencing them to take part , but they feel that they are only our participating themselves . So , after a lot of brainstorming , we came up with photography competition . Which everyone could take part in easily . For our first launch we were worried if they were a good number of participants who would want to do it but then we planned to market It or promote it in various and innovative way to catch everyone ’s attention . The whole idea was to make this an Instagram based competition where every photo submitted would be posted on our account and then the rubrics were simple that the photos with the max likes would be selected for the next round . This would get a lot of engagement on our page and certain use of hashtags would help boost it more . This way learning launch helped us take this step to boost our social media pages .
Insight & Approach
By applying the learning launch tool , our team was able to identify our assumptions and create launches to test them . We also considered the expected outcomes , anticipating that a more agile approach would improve our workflow and that would be receptive to the new task and process priorities . Our new strategies as mentioned really helped boost our accounts . The audience were receptive to this strategy and even we had so much content to post which improved our inventory . We found that this strategy works but it does not guarantee long run boost . As previously stated , our team must analyze the information acquired from our first two launches and apply it into future launch plans . Future launch designs should consider what we 've learned , how far we 've come , and how near we are to a successful launch.an appealing solution that is ready for full implementation . For future we definitely need to improve with more learning launches .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14462 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am part of a sand mining business . We mine and supply natural building material . Our organisation is divided into three components , namely : Mining , Transportation and Stock piling depot . We supply material to variety of clients ranging from big construction companies to individuals who may want to renovate or build a new home . Our challenge is to improve our operations in order to make them more efficient . By resolving this challenge , we will be able to serve our clients better and improve the organisation ’s profitability . Our main focus will be on the usage of machinery and plant equipment during mining and transportation activities . We aim to discover what the team members regard as challenges that hinder efficient and effective production practices in the mining and transportation activities .
Selection
Our chosen design thinking tool in addressing the challenge that we are facing is the learning launch tool . In basic terms , the learning launch tool is an experiment that seeks to examine ones new idea , to test its fitness in a real market place . The reason for choosing this tool is that it is customer centric , hence it requires one to get out there and talk to the customer . The fundamental element in this tool is to formulate a hypothesis . In the video by Norbert Pohl , it is highlighted that the purpose of a learning launch is to get the truth . This truth will either confirm or disconfirm the assumptions made .
Application
In applying this tool , we followed the learning launch process . We put our idea into a hypothesis . We then established our key assumptions . For our first learning launch , we focused on the usage of the plant and equipment during the production processes . This tested our assumption that the usage of the plant and equipment were the key causes of our challenge . The management spent some time at the mine , observing carefully how the operations were being executed using the mining equipment . Important data was noted down . Results were further analysed and thereafter , recommendations were presented to the entire team on how to be more efficient in the usage of equipment in order to improve the organisation ’s operations .
In our second learning launch , we shifted our focus on examining employee performance and execution of duties in the production and delivery of goods to our customers . This tested our assumption that employee performance affected the efficiency of the organisation ’s operations . Behaviour , skills and performance of staff members was examined for a week . Data was collected . Thereafter , a documented report with a clear outline of expectations from staff was presented .
Insight
Through the application of the learning tool , we were able to develop our key assumptions which we thought were the causes to our organisation ’s inefficiencies as far as operations were concerned . Furthermore , we were able to test , through relevant data and analysis , whether or not the assumptions were true . The results confirmed our assumptions . However , there were other elements which were picked up as possible causes of operational inefficiencies . Therefore , this exercise was an eye- opener for us as management to rethink the way of doing business . Personally , this experience has taught me to appreciate design thinking approach as opposed to the traditional way of doing things by asking the right questions ( what is , what if , what wows and what works ) .
Approach
I think next time I would do more experiments and tests in order to achieve better results . This will provide better outcomes on what works . Also , in the future learning launches , there should be proper prioritization of assumptions in order to guide the process better . It would also be ideal to first use the visualization tool so that the current state could be broadly defined when attempting to discover what is . In this way , better ideas will be arrived at .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am part of a sand mining business . We mine and supply natural building material . Our organisation is divided into three components , namely : Mining , Transportation and Stock piling depot . We supply material to variety of clients ranging from big construction companies to individuals who may want to renovate or build a new home . Our challenge is to improve our operations in order to make them more efficient . By resolving this challenge , we will be able to serve our clients better and improve the organisation ’s profitability . Our main focus will be on the usage of machinery and plant equipment during mining and transportation activities . We aim to discover what the team members regard as challenges that hinder efficient and effective production practices in the mining and transportation activities .
Selection
Our chosen design thinking tool in addressing the challenge that we are facing is the learning launch tool . In basic terms , the learning launch tool is an experiment that seeks to examine ones new idea , to test its fitness in a real market place . The reason for choosing this tool is that it is customer centric , hence it requires one to get out there and talk to the customer . The fundamental element in this tool is to formulate a hypothesis . In the video by Norbert Pohl , it is highlighted that the purpose of a learning launch is to get the truth . This truth will either confirm or disconfirm the assumptions made .
Application
In applying this tool , we followed the learning launch process . We put our idea into a hypothesis . We then established our key assumptions . For our first learning launch , we focused on the usage of the plant and equipment during the production processes . This tested our assumption that the usage of the plant and equipment were the key causes of our challenge . The management spent some time at the mine , observing carefully how the operations were being executed using the mining equipment . Important data was noted down . Results were further analysed and thereafter , recommendations were presented to the entire team on how to be more efficient in the usage of equipment in order to improve the organisation ’s operations .
In our second learning launch , we shifted our focus on examining employee performance and execution of duties in the production and delivery of goods to our customers . This tested our assumption that employee performance affected the efficiency of the organisation ’s operations . Behaviour , skills and performance of staff members was examined for a week . Data was collected . Thereafter , a documented report with a clear outline of expectations from staff was presented .
Insight
Through the application of the learning tool , we were able to develop our key assumptions which we thought were the causes to our organisation ’s inefficiencies as far as operations were concerned . Furthermore , we were able to test , through relevant data and analysis , whether or not the assumptions were true . The results confirmed our assumptions . However , there were other elements which were picked up as possible causes of operational inefficiencies . Therefore , this exercise was an eye- opener for us as management to rethink the way of doing business . Personally , this experience has taught me to appreciate design thinking approach as opposed to the traditional way of doing things by asking the right questions ( what is , what if , what wows and what works ) .
Approach
I think next time I would do more experiments and tests in order to achieve better results . This will provide better outcomes on what works . Also , in the future learning launches , there should be proper prioritization of assumptions in order to guide the process better . It would also be ideal to first use the visualization tool so that the current state could be broadly defined when attempting to discover what is . In this way , better ideas will be arrived at .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9307 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | IBM Watson ( Libby Bingham ) , Port Said- Egypt
Challenge
I used to work as a freight forwarder for some years of my career before going back to teaching . The example I am about to use for my final assignment is real and took place in the East Port of Port Said . I 'm including the website of Libby Bingham for my colleges to find out more about it if interested .
http://www.moore.com/
Libby Bingham has a work system consisting of 4 shifts : 2 dayshifts and 2 nightshifts , where the shift lasts 12 hours and 2 shifts are off . Each shift has a shift manager , shift superintendent , 5 shift supervisors overseeing an average of 30 operators on machinery used in the port ( crane gangs ) , as illustrated below :
The Challenge represented itself in the shift 's handover time was too long and was eating up a lot of execution time . Every time at the start of each shift 45 minutes were from execution time resulting in decreasing the overall productivity of the shift . In case while you are reading my assignment you are wondering why they did not use emails ! Or where are the walky - talkies ! Or even ca n't they use their cellphones ! Here is exactly what happened with the previous 3 scenarios that were tried :
Emails were not applicable because operators have no email access to be informed of any
updates .
Walky- talkies are only used within the port premises due to government security measures
and licensing .
As for the cellphone , the calls are going to be costly at the end for everyone .
Selection :
The approach that was taken to address the challenge was the learning launch , as one of the superintendent ( who was acting as a shift manager ) decided to experiment using the WhatsApp application as he noticed that almost everyone in the shift was using it in their personal communication and it was accessible to all . It hit him , why not use it for the handover ! He suggested that every shift creates its own group to send the handover report to the next shift in order to save execution time .
Application :
The WhatsApp group is going to include the shift manager , superintendent , and the supervisors , where the shift manager working at the port is going to send the shift manager of the expected shift at the port the following report that will be viewed by the group so the supervisors can deliver its content to operators , saving the 45 minutes needed for execution . The report included :
Number of vessels under operation .
Shift
Manager
Shift Superintendent
5 Shift Supervisoers
handling
30 Operators
Vessel status
Number of operating cranes on quay side
Remaining containers from every crane .
First our superintendent tried it with his counterpart from the coming or next shift for 4 consecutive shifts and it was working successfully making handover time only 5 minutes !
They decided it was time to involve the supervisors , as they talked it over with them and started the groups , the supervisors welcomed the idea and embraced it as it was easier and also saved them time with the operators . It was only a matter of informing the remaining 2 shifts to have all of them applying this solution . By swapping superintendents to cover for one another when anyone is on leaf , helped a lot to get the ball rolling . Now the handover is happening quickly and smoothly allowing each shift to focus on other challenges .
Insight & Approach
A simple free application that was used as the learning launch tool managed to overcome a challenge facing the shifts and was spoiling their productivity rates . A superintendent did not want to follow in the footsteps of others and continue doing his work in the same way . As I learned in the course , he looked for the " higher ground " by simplifying procedures . Instead of shift supervisors spending 45 minutes in their superintendent office to receive execution plan along with vessels documents , now it is only a matter of 3 - 5 minutes ' walk in to receive the documents of the vessels under operation and then off to the operators
I found out that , the learning launch approach is the best approach I can rely on when uncertainty is seeming to prevail and a great helper when it comes to answering what works and what 's not , especially when you can venture on a small scale without causing greater damage .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://www.moore.com/
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: IBM Watson ( Libby Bingham ) , Port Said- Egypt
Challenge
I used to work as a freight forwarder for some years of my career before going back to teaching . The example I am about to use for my final assignment is real and took place in the East Port of Port Said . I 'm including the website of Libby Bingham for my colleges to find out more about it if interested .
http://www.moore.com/
Libby Bingham has a work system consisting of 4 shifts : 2 dayshifts and 2 nightshifts , where the shift lasts 12 hours and 2 shifts are off . Each shift has a shift manager , shift superintendent , 5 shift supervisors overseeing an average of 30 operators on machinery used in the port ( crane gangs ) , as illustrated below :
The Challenge represented itself in the shift 's handover time was too long and was eating up a lot of execution time . Every time at the start of each shift 45 minutes were from execution time resulting in decreasing the overall productivity of the shift . In case while you are reading my assignment you are wondering why they did not use emails ! Or where are the walky - talkies ! Or even ca n't they use their cellphones ! Here is exactly what happened with the previous 3 scenarios that were tried :
Emails were not applicable because operators have no email access to be informed of any
updates .
Walky- talkies are only used within the port premises due to government security measures
and licensing .
As for the cellphone , the calls are going to be costly at the end for everyone .
Selection :
The approach that was taken to address the challenge was the learning launch , as one of the superintendent ( who was acting as a shift manager ) decided to experiment using the WhatsApp application as he noticed that almost everyone in the shift was using it in their personal communication and it was accessible to all . It hit him , why not use it for the handover ! He suggested that every shift creates its own group to send the handover report to the next shift in order to save execution time .
Application :
The WhatsApp group is going to include the shift manager , superintendent , and the supervisors , where the shift manager working at the port is going to send the shift manager of the expected shift at the port the following report that will be viewed by the group so the supervisors can deliver its content to operators , saving the 45 minutes needed for execution . The report included :
Number of vessels under operation .
Shift
Manager
Shift Superintendent
5 Shift Supervisoers
handling
30 Operators
Vessel status
Number of operating cranes on quay side
Remaining containers from every crane .
First our superintendent tried it with his counterpart from the coming or next shift for 4 consecutive shifts and it was working successfully making handover time only 5 minutes !
They decided it was time to involve the supervisors , as they talked it over with them and started the groups , the supervisors welcomed the idea and embraced it as it was easier and also saved them time with the operators . It was only a matter of informing the remaining 2 shifts to have all of them applying this solution . By swapping superintendents to cover for one another when anyone is on leaf , helped a lot to get the ball rolling . Now the handover is happening quickly and smoothly allowing each shift to focus on other challenges .
Insight & Approach
A simple free application that was used as the learning launch tool managed to overcome a challenge facing the shifts and was spoiling their productivity rates . A superintendent did not want to follow in the footsteps of others and continue doing his work in the same way . As I learned in the course , he looked for the " higher ground " by simplifying procedures . Instead of shift supervisors spending 45 minutes in their superintendent office to receive execution plan along with vessels documents , now it is only a matter of 3 - 5 minutes ' walk in to receive the documents of the vessels under operation and then off to the operators
I found out that , the learning launch approach is the best approach I can rely on when uncertainty is seeming to prevail and a great helper when it comes to answering what works and what 's not , especially when you can venture on a small scale without causing greater damage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://www.moore.com/"
],
"USERNAME": []
} | 9421 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Do n’t success until you fail twice ( or three times )
Challenge
So my challenge could be quite basic . I have not a WOW project or an enterprise that will revolute my field .
I ’m a freelance , and few by few I ’m getting some clients and now I ’m in the point in deciding to go to create an enterprise or stay as freelance .
To say the full story this is not my first enterprise , I already had one spin - off from my time in the university , and after 5 years we fail . And we felt hard . Through a process of bankrupt , going to the court and loosing too much money .
5 years later with a lot of work I ’m getting to grow again , but this time I want to do it properly , and taking a series of courses . Design thinking could help me to take this decision again .
Selection
So I ’m using the model of design thinking to work on the decision . Using visual software , I will use a mind map . There is a lot of literature on why mind - maps are great tools for thinking . Mainly because it mimics the way that the brain works .
Application So this is my preliminary mind map
Is not ready and will not be ready in a short time , as is a workable document , where I shoud test all the stages , review the results , build prototypes and come back .
Insight
So if we zoom to the branch stay as it is we can see that some of the outcomes form the process is what is called liquid laboral relationship , that is a broader concept saying that now
you are part on to an enterprise , then you leave for a time , later there is a project that you work part time ( the flip side of this is that the salary has to be higher to compensate the periods that I ’m not working there .
Approach
Again , as this is not a fancy product is difficult to define an approach , however the approach will have to be adaptative to the projects that might appeart ( do n’t appear has to be worked in sales , but let me simplify )
Depending on these projects I will have to develop one or other strategies , but this has to be review on a monthly bases .
Organization
So process is ongoing and I will use part of the insights of the course ( probably I have no wows ) but I have a clear path on how to do it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Do n’t success until you fail twice ( or three times )
Challenge
So my challenge could be quite basic . I have not a WOW project or an enterprise that will revolute my field .
I ’m a freelance , and few by few I ’m getting some clients and now I ’m in the point in deciding to go to create an enterprise or stay as freelance .
To say the full story this is not my first enterprise , I already had one spin - off from my time in the university , and after 5 years we fail . And we felt hard . Through a process of bankrupt , going to the court and loosing too much money .
5 years later with a lot of work I ’m getting to grow again , but this time I want to do it properly , and taking a series of courses . Design thinking could help me to take this decision again .
Selection
So I ’m using the model of design thinking to work on the decision . Using visual software , I will use a mind map . There is a lot of literature on why mind - maps are great tools for thinking . Mainly because it mimics the way that the brain works .
Application So this is my preliminary mind map
Is not ready and will not be ready in a short time , as is a workable document , where I shoud test all the stages , review the results , build prototypes and come back .
Insight
So if we zoom to the branch stay as it is we can see that some of the outcomes form the process is what is called liquid laboral relationship , that is a broader concept saying that now
you are part on to an enterprise , then you leave for a time , later there is a project that you work part time ( the flip side of this is that the salary has to be higher to compensate the periods that I ’m not working there .
Approach
Again , as this is not a fancy product is difficult to define an approach , however the approach will have to be adaptative to the projects that might appeart ( do n’t appear has to be worked in sales , but let me simplify )
Depending on these projects I will have to develop one or other strategies , but this has to be review on a monthly bases .
Organization
So process is ongoing and I will use part of the insights of the course ( probably I have no wows ) but I have a clear path on how to do it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16860 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The company I work is a manufacturer and maintainer of elevators , and its core business is maintenance . The high - level executives of the company were trying to increase another line of business : modernization . The challenge was to increase modernization sales of elevators , meaning increasing the number of modernization of elevators from our brand but also from competitors .
Selection
After a few meetings and agreements , the focus became just to increase modernization sales of clients , mainly because we needed to narrow the goal so we could come up with a plan . So , the tool I chose for this challenge was Mind Mapping , since we had access to at least one representative of each stakeholder and we could gather them to get their insights . Mind Mapping would help us to get all the ideas out there , and link them in a way that would lead us to a possible plan .
Application
I invited the stakeholders to a breakfast in our meeting room , which was prepared with coffee , tea and cookies so the participants would feel welcomed and in a way , I wanted to thank them for their engagement . The room had no chairs and it was big enough for 15 people moving around . Before they came in , I had already placed some sticky notes on the wall with examples of ways to approach the modernization potential client , which came from surveys we had and data collected previously .
The stakeholders were the high - level executives of the company , one client , two country managers , the sales manager , two sales representatives and a marketing analyst . The activity consisted on grabbing the sticky notes that they thought were new ideas , creative and innovative . They could also write new notes if they wanted to . Then they divided into three groups to search for the insights behind each sticky note , forming groups of notes below each main topic . Once we had the insights , I asked the groups to dissolve and link the insights they all had .
Insights
We came up with 20 insights , 15 of them connected to “ understanding the specific need of the client ” . The information we got from the tool is that we need to focus in personalized ways of approaching the client , not massive brochures or emails . We needed to pay attention to what our customers need , even when then they do not know it yet . From this insight , we had several ideas of how to do it , so we collected the data and save it for the next step that was the brainstorming .
Approach
I think the tool was correctly chosen , and I would apply it again . Of course , I would improve some details such as taking away the chairs . It would have been more comfortable for the participants to sit at some point , and probably they would have spent more time working and sharing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The company I work is a manufacturer and maintainer of elevators , and its core business is maintenance . The high - level executives of the company were trying to increase another line of business : modernization . The challenge was to increase modernization sales of elevators , meaning increasing the number of modernization of elevators from our brand but also from competitors .
Selection
After a few meetings and agreements , the focus became just to increase modernization sales of clients , mainly because we needed to narrow the goal so we could come up with a plan . So , the tool I chose for this challenge was Mind Mapping , since we had access to at least one representative of each stakeholder and we could gather them to get their insights . Mind Mapping would help us to get all the ideas out there , and link them in a way that would lead us to a possible plan .
Application
I invited the stakeholders to a breakfast in our meeting room , which was prepared with coffee , tea and cookies so the participants would feel welcomed and in a way , I wanted to thank them for their engagement . The room had no chairs and it was big enough for 15 people moving around . Before they came in , I had already placed some sticky notes on the wall with examples of ways to approach the modernization potential client , which came from surveys we had and data collected previously .
The stakeholders were the high - level executives of the company , one client , two country managers , the sales manager , two sales representatives and a marketing analyst . The activity consisted on grabbing the sticky notes that they thought were new ideas , creative and innovative . They could also write new notes if they wanted to . Then they divided into three groups to search for the insights behind each sticky note , forming groups of notes below each main topic . Once we had the insights , I asked the groups to dissolve and link the insights they all had .
Insights
We came up with 20 insights , 15 of them connected to “ understanding the specific need of the client ” . The information we got from the tool is that we need to focus in personalized ways of approaching the client , not massive brochures or emails . We needed to pay attention to what our customers need , even when then they do not know it yet . From this insight , we had several ideas of how to do it , so we collected the data and save it for the next step that was the brainstorming .
Approach
I think the tool was correctly chosen , and I would apply it again . Of course , I would improve some details such as taking away the chairs . It would have been more comfortable for the participants to sit at some point , and probably they would have spent more time working and sharing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10143 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
My challenge is one I ’ve already experienced , but without the advantage of design thinking tools . Instead of applying design thinking to a current challenge , I will apply them in retrospect to a startup company I worked for , which had trouble finding product market fit . We were a well - funded and intelligent group with passion for cyber security . We had big ideas and the ability to build , so that is exactly what we did . We built whatever we thought was cool and then immediately tried to sell it . Our key performance indicator of a particular feature was revenue . If we had conducted a learning launch to test our cool ideas , we would have found product market fit much faster and without gratuitously wasting a lot of money . A learning launch would have tested our key assumptions about what our customer was looking for in a cyber security product and how to build these features in a way that provided maximum possible valuable to the end user .
Our initial approach to finding product market fit was to build , market , and attempt direct sales with whatever feature set we had ( or were promising existed ) at the time . A learning launch would have required us to form hypotheses and test them with potential customers . Instead , our test via sales tactic actually damaged our brand value and resulted in a very unfocused product . I feel a mistake that design thinking and a learning launch would have solved for us is that we were chasing money instead of solutions . If we had begun with our focus on what problem we were solving rather than what are people willing to pay for , we would have been able to build a much more focused product that more people would be willing to pay for . For instance , we had built a suite of tools system administrators can use to mitigate their organization ’s exposure to cyber threats . What we found among early sales leads and customers was that these tools were tool complex or did not produce enough perceived value and consequently were abandoned . We really did n’t understand the problems our target customers were trying to solve .
Placing many small bets quickly was something we did well . We could iterate and pivot extremely quickly . And while we did listen to our customer ’s feedback , it was mostly focused on usability and design , rather than how effectively it is at solving their problem . Part of the reason for this is that the field of cyber security is a moving target . We never know where the next threat will come from or how to stop it . So , to say we solve one problem and solve it well leaves our product sorely lacking in the eyes of our customers . It was n’t until many months into building and pivoting that we discovered a potential panacea for our customer ’s woes , education . 95 % of successful cyber security attacks are the result of human error ( although I would argue that at the end of the day 100 % of successful breaches are the result of human error ) . This was the problem that needed solving , human error . Once we focused on providing a focused education about cyber threats an organization faces , and did it better than anyone else , sales quickly followed . I would argue that we could have reached this point months earlier than we did if we had used a learning launch .
The insight gained from a learning launch would have helped us understand that it was n’t one problem our customers were facing , it was all problems . Beginning with looking at what solutions exist regarding how organizations protect themselves against cyber threats , immersing ourselves in this information to find the common denominators and trends would have allowed us to understand that education was the critical component that was missing . We were particularly adept at imagining what could be and then building a scalable solution . And I was particularly good at creating a product that wows . But the rest of the process did not matter because our core assumptions were not tested or validated . Our eventual insights were proven correct as we were later acquired by our largest competitor .
I think about how we could have done better to find product market fit more quickly and more effectively on a daily basis . It haunts me in fact , which is why I ’m grateful for the design thinking tools this course has empowered
me with . My fellow entrepreneurs , as myself , did not have much respect for structured thinking tools , formality , process , or procedure . It is only now that I understand that these things do not exist for their own sake . They are powerful frameworks developed by experts who have devoted their lives to solving the problem of how to solve problems more effectively . If I could start again I would have insisted on more testing up front , a closer look at what exists to gain an understanding of how customers are solving their problems and recognizing if a gap exists , improvement could be made , or the current process could be scaled more effectively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
My challenge is one I ’ve already experienced , but without the advantage of design thinking tools . Instead of applying design thinking to a current challenge , I will apply them in retrospect to a startup company I worked for , which had trouble finding product market fit . We were a well - funded and intelligent group with passion for cyber security . We had big ideas and the ability to build , so that is exactly what we did . We built whatever we thought was cool and then immediately tried to sell it . Our key performance indicator of a particular feature was revenue . If we had conducted a learning launch to test our cool ideas , we would have found product market fit much faster and without gratuitously wasting a lot of money . A learning launch would have tested our key assumptions about what our customer was looking for in a cyber security product and how to build these features in a way that provided maximum possible valuable to the end user .
Our initial approach to finding product market fit was to build , market , and attempt direct sales with whatever feature set we had ( or were promising existed ) at the time . A learning launch would have required us to form hypotheses and test them with potential customers . Instead , our test via sales tactic actually damaged our brand value and resulted in a very unfocused product . I feel a mistake that design thinking and a learning launch would have solved for us is that we were chasing money instead of solutions . If we had begun with our focus on what problem we were solving rather than what are people willing to pay for , we would have been able to build a much more focused product that more people would be willing to pay for . For instance , we had built a suite of tools system administrators can use to mitigate their organization ’s exposure to cyber threats . What we found among early sales leads and customers was that these tools were tool complex or did not produce enough perceived value and consequently were abandoned . We really did n’t understand the problems our target customers were trying to solve .
Placing many small bets quickly was something we did well . We could iterate and pivot extremely quickly . And while we did listen to our customer ’s feedback , it was mostly focused on usability and design , rather than how effectively it is at solving their problem . Part of the reason for this is that the field of cyber security is a moving target . We never know where the next threat will come from or how to stop it . So , to say we solve one problem and solve it well leaves our product sorely lacking in the eyes of our customers . It was n’t until many months into building and pivoting that we discovered a potential panacea for our customer ’s woes , education . 95 % of successful cyber security attacks are the result of human error ( although I would argue that at the end of the day 100 % of successful breaches are the result of human error ) . This was the problem that needed solving , human error . Once we focused on providing a focused education about cyber threats an organization faces , and did it better than anyone else , sales quickly followed . I would argue that we could have reached this point months earlier than we did if we had used a learning launch .
The insight gained from a learning launch would have helped us understand that it was n’t one problem our customers were facing , it was all problems . Beginning with looking at what solutions exist regarding how organizations protect themselves against cyber threats , immersing ourselves in this information to find the common denominators and trends would have allowed us to understand that education was the critical component that was missing . We were particularly adept at imagining what could be and then building a scalable solution . And I was particularly good at creating a product that wows . But the rest of the process did not matter because our core assumptions were not tested or validated . Our eventual insights were proven correct as we were later acquired by our largest competitor .
I think about how we could have done better to find product market fit more quickly and more effectively on a daily basis . It haunts me in fact , which is why I ’m grateful for the design thinking tools this course has empowered
me with . My fellow entrepreneurs , as myself , did not have much respect for structured thinking tools , formality , process , or procedure . It is only now that I understand that these things do not exist for their own sake . They are powerful frameworks developed by experts who have devoted their lives to solving the problem of how to solve problems more effectively . If I could start again I would have insisted on more testing up front , a closer look at what exists to gain an understanding of how customers are solving their problems and recognizing if a gap exists , improvement could be made , or the current process could be scaled more effectively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19874 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | USING MIND MAPPING TO UNCOVER CLIENT INSIGHTS
CHALLENGE The big challenge in my project is extracting the most significant insights from the important quantity of information gathered from quantitative research and qualitative consumer interviews . These insights will be used both to structure our offers to clients and prioritize mass communication messaging in a new market .
SELECTION I chose to use mind mapping to help us develop a common understanding of the challenge and agree on the most significant insights .
APPLICATION We invited 20 stakeholders in the project to a full - day session . In the first part of the session , participants were invited to visit our « gallery » . All the information , quotes , statistics , pictures from consumer homes , were put up on the walls . The room was covered in information ( picture 1 ) .
Participants captured on post - it notes the information that felt most significant to them as they wandered throughout the room .
We then divided participants in teams of 4 and asked them to share the information they had found significant to find overarching themes ( picture 2 ) . We asked them to look for patterns in the information they had collected but also to be mindful of anything that stood out as being particularly different . Their overarching themes were noted and developed on large flip charts ( picture 3 ) .
In the second part of the session , each team presented its themes to all the participants for discussion and comparison . We were then able to find a common understanding of the « So what s ? » and start working together on the design conditions as the project moves forward .
Regina Parker — November 2016
INSIGHT Most participants in the Mind Mapping exercise never truly experience our destination as our clients do . Their visits are carefully orchestrated and mapped - out . Mind Mapping was truly enlightening for them as an occasion to understand the client experience without the filter of a report or analysis . Mind Mapping opened many eyes .
Using direct quotes gave us access to the words our consumers use to express their feelings which in turn informed us on how to address specific barriers and activate certain triggers . It removed many filters .
Regrouping the information also helped better command of it . Participants defined together the full meaning of the different themes , giving each one the depth and richness required . This comprehension helped move the project forward in a direction everyone felt comfortable with .
Finally going beyond the simple definition of each theme and asking « so what ? » contributed to our understanding of each theme in the specific context of our organization and project . This last question truly brought the project to life in a very relevant and applicable way .
APPROACH Mind Mapping is a great tool for extracting insights from large quantities of information . It is also very useful to establish common understanding of a challenge to allow a project to move forward as it takes away from opinion and into our consumers ’ minds and hearts . I would use the same tool again .
What went well Participants were very good at spotting the information they felt was important and discussions were backed with solid quotes from real - life consumer interviews or quantitative data that made discussions very authentic and inspiring . Using the quotes helped the group be more empathic and keep clients at the center of our discussions .
What I would do differently I would plan for more time for the « wandering & information gathering » part of the session . Half a day was perhaps too short . Participants need time for the information to sink in and overarching themes to emerge . In the time we allotted , participants could not process all the information leading them to feel they might be missing one key information .
Reading all the information is a very tiring exercise . I would made sure the information is on different colored paper to help with short attention .
Regina Parker — November 2016
| EMAIL:
ID_NUM:
NAME_STUDENT: Regina Parker, Regina Parker
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: USING MIND MAPPING TO UNCOVER CLIENT INSIGHTS
CHALLENGE The big challenge in my project is extracting the most significant insights from the important quantity of information gathered from quantitative research and qualitative consumer interviews . These insights will be used both to structure our offers to clients and prioritize mass communication messaging in a new market .
SELECTION I chose to use mind mapping to help us develop a common understanding of the challenge and agree on the most significant insights .
APPLICATION We invited 20 stakeholders in the project to a full - day session . In the first part of the session , participants were invited to visit our « gallery » . All the information , quotes , statistics , pictures from consumer homes , were put up on the walls . The room was covered in information ( picture 1 ) .
Participants captured on post - it notes the information that felt most significant to them as they wandered throughout the room .
We then divided participants in teams of 4 and asked them to share the information they had found significant to find overarching themes ( picture 2 ) . We asked them to look for patterns in the information they had collected but also to be mindful of anything that stood out as being particularly different . Their overarching themes were noted and developed on large flip charts ( picture 3 ) .
In the second part of the session , each team presented its themes to all the participants for discussion and comparison . We were then able to find a common understanding of the « So what s ? » and start working together on the design conditions as the project moves forward .
Regina Parker — November 2016
INSIGHT Most participants in the Mind Mapping exercise never truly experience our destination as our clients do . Their visits are carefully orchestrated and mapped - out . Mind Mapping was truly enlightening for them as an occasion to understand the client experience without the filter of a report or analysis . Mind Mapping opened many eyes .
Using direct quotes gave us access to the words our consumers use to express their feelings which in turn informed us on how to address specific barriers and activate certain triggers . It removed many filters .
Regrouping the information also helped better command of it . Participants defined together the full meaning of the different themes , giving each one the depth and richness required . This comprehension helped move the project forward in a direction everyone felt comfortable with .
Finally going beyond the simple definition of each theme and asking « so what ? » contributed to our understanding of each theme in the specific context of our organization and project . This last question truly brought the project to life in a very relevant and applicable way .
APPROACH Mind Mapping is a great tool for extracting insights from large quantities of information . It is also very useful to establish common understanding of a challenge to allow a project to move forward as it takes away from opinion and into our consumers ’ minds and hearts . I would use the same tool again .
What went well Participants were very good at spotting the information they felt was important and discussions were backed with solid quotes from real - life consumer interviews or quantitative data that made discussions very authentic and inspiring . Using the quotes helped the group be more empathic and keep clients at the center of our discussions .
What I would do differently I would plan for more time for the « wandering & information gathering » part of the session . Half a day was perhaps too short . Participants need time for the information to sink in and overarching themes to emerge . In the time we allotted , participants could not process all the information leading them to feel they might be missing one key information .
Reading all the information is a very tiring exercise . I would made sure the information is on different colored paper to help with short attention .
Regina Parker — November 2016
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Regina Parker",
"Regina Parker"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7034 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | History of Kanpur tanner industry established : The leather industry in Kanpur dates back to 1778 when the East India Company entered the region . Earlier , they were stationed in the nearby mofussil town of Bilgram but with the permission of Nakab of Awadh they were allowed to set up their cantonment in Kanpur . They developed local craftsmen especially the Dalits in making horse chairs and other leather products . All were made by hand craftsmen . In 1798 , the East India Company gained full control of Kanpur and trade flourished despite being in an informal sector . One of the main products was Mashq . The first leather factory appeared in 1902 in Jajmau followed by several others . All of them were originally Muslim . Non - Muslims preferred other activities such as textiles , jute , flour mill etc . The rapid development of the city benefited Kanpur the title of Manchester East .. Main reason : The reason is that the sewage from these skins was dumped into the GANGA River .So the pollution of these waterfalls meant that volunteers could take a holy dip during the recently
concluded Kumbh 2019 in Prayagraj . It was previously thought that after Kumbh the skins would be allowed to work but there was no such development . Tannery owners believe it is now impossible to run their business in Kanpur . They are considering relocating their units to West Bengal where it is reported that the government has adopted friendly skin unit policies . On average due to the closure the industry has lost almost 3000 sectors . Kanpur reports on the export of about 6000 crores . The total value of the Kanpur leather business is estimated at about 12000 crores per year . Effects on Kanpur tanner industry workers : According to the report , many leather beds in the Jajmau area of Kanpur had green leather stocks . Since , unable to process them , they are sold for half the price of those units operating at Unnao . Even the drums installed at these booths are extremely expensive ranging from between 20 lakhs to 10 lakhs . These drums need to be rotated and filled with water . Non - use of these drums can lead to their future deterioration . Many of these drums are imported . Most skins have borrowed money from the bank and due to non - payment have become a Non Performing Asset . Banks are also in the process of auctioning off the remaining skins in order to get the money they want . One trader reported that a tannery in Jajmau alone is responsible for the employment of half a million people . Most of the jobs have moved to other provinces as it has been difficult for them to manage their expenses . Foreign trade of Rs 1000 crore is affected . Several buyers from Greece , Italy , Japan and the US have canceled their orders . Water pollution : Each day , leather producers extract about 30 gallons [ 30 L ] of crore from sewage into the river near the Ganges . The city 's water purification unit , however , has the capacity to treat 17 liters of crore per day . It is a source of dangerous pollution that , environmentalists say , is killing the city . Kanpur also produces 400 tons of solid waste . Widespread pollution has polluted groundwater sources . There are reports of an increase in disability among newborns . Farmers complain that their fields become toxic . Hindu festival continues along the Ganges River While Aadrain from tunnels pours untreated sewage into a canal in the Jajmau area of Kanpur , Uttar Pradesh , India . Soil and groundwater are contaminated with high levels of chromium . Air pollution : . In Kanpur , coal burned by industry , emissions from vehicles plying mostly unpaved roads and proliferating tanneries combine to produce a toxic cocktail of airborne pollution . In one suburban neighbourhood on the banks of the river Ganga , sewage and leather scraps flowed into the water , turning it black and slimy . A $ 3 billion national plan to clean the river is running behind schedule . Kanpur 's lone station tracking PM 2.5 is located in a bustling marketplace in the city 's centre . Ground pollution : Kanpur is the ninth - largest city in India , and one of its most severely polluted . Its eastern districts feature about 350 industrial leather tanneries , many of which discharge untreated waste into local groundwater sources and the Ganges River . These pollutants include toxic levels of metal contaminants such as chromium , mercury and arsenic Reduction ways : As a DT learner we can relate to this issue and draw some important ways which will help for the future : 1.Use bicycles : As the pollution is more first we need to start with reducing air pollution so they need to travel in bicycles 2.manure : As soil is the main reason to grow trees they need to use organic manure in order to regain the soil fertility .
3.afforestation : Need to plant more trees because it acts like a benefactor for the humans and also society . 4.industries : In order to start new industries just take the precautions so that these type of scenes will not be repeated . 5.Don’t dump the waste : Do n’t dump the waste in the river just use other way so that it wo nt pollute the water and not also effect the aquatic life . 6.seek help from Governmnet : 1)Notification of National Ambient Air Quality Standards 2)Formulation of environmental regulations / statutes 3)Installation of on - line continuous ( 24x7 ) monitoring devices by major industries . Take help from the governament in order to the city from pollution as quickly . 7 . Awareness among people : People should aware the situations going on Kanpur . They should follow some rules to given by government and be precautious from all diseases . 8 . Solar Water Heating System : The tanning industry uses a considerable amount of hot water , especially during curing , tanning and dyeing . Until now , the industry has been heating water with fossil fuels , gas oil and natural gas , either with a conventional boiler or , in certain locations , through the production of electricity using waste heat ( like steam).New technologies are now available for the industry to produce hot water in tanneries . This project uses thermal solar energy to produce hot water . Indian tanneries in Kanpur are suitably located for the application of the solar water heating systems since the city has an average of 270 sunny days every year . Advantages : 1 . Reduced energy costs , carbon emissions and greenhouse gases : The solar water heating system can save up to 8 MJ of energy per square metre of finished leather . This can reduce overall energy consumption by 17 percent . 2 . 2 . Lower chemical consumption : Increased uptake of chemicals as a result of hot water use in leather processing . 9 . Solar Air Heating System : The main energy consuming equipment in a tannery is the tunnel dryer . During automatic spraying and roller coating , the leather is dried using hot air of 80 – 900 C from steam or hot thermal oils produced by burning fossil fuels . An alternative technology demonstrated by the project is a solar air heating system . After collecting ambient air on the roof top , the system heats it up using solar energy and applies the heat directly into the tunnel driers . Advantages : 1 . Notable energy savings : The system can save up to 10 MJ of energy per square metre of finished leather . This can reduce overall energy consumption by 20 percent . 2 . Less greenhouse gases : Reduction in carbon dioxide emissions of up to 114 tonnes per annum . Conclusion : In this modern age we need to acquire technology and also take care of our health . In order to establish more industries in the beginning we need to think the same way we need to explore all means of protection and plant more trees to prevent all this kind of harmful substanc
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: History of Kanpur tanner industry established : The leather industry in Kanpur dates back to 1778 when the East India Company entered the region . Earlier , they were stationed in the nearby mofussil town of Bilgram but with the permission of Nakab of Awadh they were allowed to set up their cantonment in Kanpur . They developed local craftsmen especially the Dalits in making horse chairs and other leather products . All were made by hand craftsmen . In 1798 , the East India Company gained full control of Kanpur and trade flourished despite being in an informal sector . One of the main products was Mashq . The first leather factory appeared in 1902 in Jajmau followed by several others . All of them were originally Muslim . Non - Muslims preferred other activities such as textiles , jute , flour mill etc . The rapid development of the city benefited Kanpur the title of Manchester East .. Main reason : The reason is that the sewage from these skins was dumped into the GANGA River .So the pollution of these waterfalls meant that volunteers could take a holy dip during the recently
concluded Kumbh 2019 in Prayagraj . It was previously thought that after Kumbh the skins would be allowed to work but there was no such development . Tannery owners believe it is now impossible to run their business in Kanpur . They are considering relocating their units to West Bengal where it is reported that the government has adopted friendly skin unit policies . On average due to the closure the industry has lost almost 3000 sectors . Kanpur reports on the export of about 6000 crores . The total value of the Kanpur leather business is estimated at about 12000 crores per year . Effects on Kanpur tanner industry workers : According to the report , many leather beds in the Jajmau area of Kanpur had green leather stocks . Since , unable to process them , they are sold for half the price of those units operating at Unnao . Even the drums installed at these booths are extremely expensive ranging from between 20 lakhs to 10 lakhs . These drums need to be rotated and filled with water . Non - use of these drums can lead to their future deterioration . Many of these drums are imported . Most skins have borrowed money from the bank and due to non - payment have become a Non Performing Asset . Banks are also in the process of auctioning off the remaining skins in order to get the money they want . One trader reported that a tannery in Jajmau alone is responsible for the employment of half a million people . Most of the jobs have moved to other provinces as it has been difficult for them to manage their expenses . Foreign trade of Rs 1000 crore is affected . Several buyers from Greece , Italy , Japan and the US have canceled their orders . Water pollution : Each day , leather producers extract about 30 gallons [ 30 L ] of crore from sewage into the river near the Ganges . The city 's water purification unit , however , has the capacity to treat 17 liters of crore per day . It is a source of dangerous pollution that , environmentalists say , is killing the city . Kanpur also produces 400 tons of solid waste . Widespread pollution has polluted groundwater sources . There are reports of an increase in disability among newborns . Farmers complain that their fields become toxic . Hindu festival continues along the Ganges River While Aadrain from tunnels pours untreated sewage into a canal in the Jajmau area of Kanpur , Uttar Pradesh , India . Soil and groundwater are contaminated with high levels of chromium . Air pollution : . In Kanpur , coal burned by industry , emissions from vehicles plying mostly unpaved roads and proliferating tanneries combine to produce a toxic cocktail of airborne pollution . In one suburban neighbourhood on the banks of the river Ganga , sewage and leather scraps flowed into the water , turning it black and slimy . A $ 3 billion national plan to clean the river is running behind schedule . Kanpur 's lone station tracking PM 2.5 is located in a bustling marketplace in the city 's centre . Ground pollution : Kanpur is the ninth - largest city in India , and one of its most severely polluted . Its eastern districts feature about 350 industrial leather tanneries , many of which discharge untreated waste into local groundwater sources and the Ganges River . These pollutants include toxic levels of metal contaminants such as chromium , mercury and arsenic Reduction ways : As a DT learner we can relate to this issue and draw some important ways which will help for the future : 1.Use bicycles : As the pollution is more first we need to start with reducing air pollution so they need to travel in bicycles 2.manure : As soil is the main reason to grow trees they need to use organic manure in order to regain the soil fertility .
3.afforestation : Need to plant more trees because it acts like a benefactor for the humans and also society . 4.industries : In order to start new industries just take the precautions so that these type of scenes will not be repeated . 5.Don’t dump the waste : Do n’t dump the waste in the river just use other way so that it wo nt pollute the water and not also effect the aquatic life . 6.seek help from Governmnet : 1)Notification of National Ambient Air Quality Standards 2)Formulation of environmental regulations / statutes 3)Installation of on - line continuous ( 24x7 ) monitoring devices by major industries . Take help from the governament in order to the city from pollution as quickly . 7 . Awareness among people : People should aware the situations going on Kanpur . They should follow some rules to given by government and be precautious from all diseases . 8 . Solar Water Heating System : The tanning industry uses a considerable amount of hot water , especially during curing , tanning and dyeing . Until now , the industry has been heating water with fossil fuels , gas oil and natural gas , either with a conventional boiler or , in certain locations , through the production of electricity using waste heat ( like steam).New technologies are now available for the industry to produce hot water in tanneries . This project uses thermal solar energy to produce hot water . Indian tanneries in Kanpur are suitably located for the application of the solar water heating systems since the city has an average of 270 sunny days every year . Advantages : 1 . Reduced energy costs , carbon emissions and greenhouse gases : The solar water heating system can save up to 8 MJ of energy per square metre of finished leather . This can reduce overall energy consumption by 17 percent . 2 . 2 . Lower chemical consumption : Increased uptake of chemicals as a result of hot water use in leather processing . 9 . Solar Air Heating System : The main energy consuming equipment in a tannery is the tunnel dryer . During automatic spraying and roller coating , the leather is dried using hot air of 80 – 900 C from steam or hot thermal oils produced by burning fossil fuels . An alternative technology demonstrated by the project is a solar air heating system . After collecting ambient air on the roof top , the system heats it up using solar energy and applies the heat directly into the tunnel driers . Advantages : 1 . Notable energy savings : The system can save up to 10 MJ of energy per square metre of finished leather . This can reduce overall energy consumption by 20 percent . 2 . Less greenhouse gases : Reduction in carbon dioxide emissions of up to 114 tonnes per annum . Conclusion : In this modern age we need to acquire technology and also take care of our health . In order to establish more industries in the beginning we need to think the same way we need to explore all means of protection and plant more trees to prevent all this kind of harmful substanc
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12772 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Visualization Tool
Challenge
Visualization is a powerful tool that helps integrate different views and trains of thought . I use it to illustrate and idea or process , which comes in handy since I have always worked with people from different areas and backgrounds . I work as Customer Marketing Coordinator for a multi - national massive consumption Company . I ’ve been in this role for a year and a half , and I previously worked as CPFR ( Collaborative Planning , Forecasting and Replenishment ) Analyst for two years . Both my jobs have required the capability to add value through collaboration between different areas . For example , as CPFR I had to collaborate with the Sales Department , and be part of the Supply Chain Team . Now , I work with Marketing , Sales , Supply Chain , Planning and Category Management areas . At the beginning of this year , our Company was struggling with Market Research data that showed we kept losing Distribution points versus our competitors . This meant we were selling our products in less stores that we should . The typical approach for this issue was to “ put the blame ” on the Key Account Manager , who would “ put the blame ” on Marketing , and we would be stuck in a vicious circle and find no solutions . So I was asked to lead a Workstream to improve our Distribution , and therefore , our sales .
Selection
Since this was a complex task , I realized I had to create a multi - functional team to successfully map the problem and to get commitments from all parties towards finding a solution . To understand the problem from all its angles , I chose to use Visualization tool , which consists of using drawings , maps , photos , schemas and other visual components that enable “ Visual Thinking ” – as Designer Angela Meyer explains in this course , Visualization is basically using a part of our brain different than logic , which we use most of the time . In this way , by directing everyone ’s attention towards the same model of the problem , we would all be speaking the same language regardless of our background and areas of expertise .
Application
We held a workshop with people from different areas of the Company that were somehow related to the issue of “ stores without sales ” . This meant we had people from Marketing , Category Management , Fields Sales , Key Account Manager ( KAM ) , Customer Marketing ( me ) , Demand Planning and Supply Chain ( CPFR ) . At first , everyone thought that the only reasons why we had stores without sales were the most obvious ones ( which we will call “ Lame Ducks ” ): our price was n’t competitive , our promotions were not attractive , our portfolio was n’t appealing , and our service level to our customers was not on target , among others . However , once we started to integrate everyone ’s point of view , and we started “ drawing ” different scenarios through a diagram ( your typical arrow – concept – arrow , nothing fancier ) , we realized that the problem could have many other causes , most of them driven by the fact that there was no stock of our products in store ( hence , the “ no - sales ” part ) .
We identified that a store could either have sales , or have no sales . For stores with no sales , if there was no stock , this could be driven by forecasting issues of Phantom Inventory ( theoretic stock but no physical stock ) . If there was stock in the store , there were two possible causes for not having sales : the wrong execution or the ones we referred to before as “ Lame Ducks ” . This meant we were only looking at 1 of 4 possibilities at the beginning of the session . Once we were able to map this , we associated responsible areas for each case , which allowed us to search for solutions through our different roles , rather than blaming each other .
Insight
Now , with all this eye - opening information , we were able to understand with a more complete approach not just this issue , but many other problems that other areas go through , and we realized that through visual thinking these “ big complex problems ” could be split into “ smaller simpler problems ” , and through collaboration we could get better more efficient solutions that add more value to the business . This exercise helped me understand better the “ Human ” part of the Design Thinking process . Sometimes when we use tools like Visualization , we are able to empathize with others , and join forces into finding efficient win - win solutions for all stakeholders .
Approach
In this case , we were able to take a step back and not just be focused in one possible cause for the problem , but deep dive into other possible causes , and find suitable solutions . There was no blame involved , but collaboration , empathy and creativity . We still have a lot of work ahead of us , but I am confident that by identifying the root causes of the stores with no sales , we will be able to solve these issues through concrete and tailor - made solutions .
I look forward for more challenges like this one , where we can add value through collaboration !
The picture above illustrates the Visualization Tool being used to map the possible causes for stores with no sales , and the responsible areas in each case .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Visualization Tool
Challenge
Visualization is a powerful tool that helps integrate different views and trains of thought . I use it to illustrate and idea or process , which comes in handy since I have always worked with people from different areas and backgrounds . I work as Customer Marketing Coordinator for a multi - national massive consumption Company . I ’ve been in this role for a year and a half , and I previously worked as CPFR ( Collaborative Planning , Forecasting and Replenishment ) Analyst for two years . Both my jobs have required the capability to add value through collaboration between different areas . For example , as CPFR I had to collaborate with the Sales Department , and be part of the Supply Chain Team . Now , I work with Marketing , Sales , Supply Chain , Planning and Category Management areas . At the beginning of this year , our Company was struggling with Market Research data that showed we kept losing Distribution points versus our competitors . This meant we were selling our products in less stores that we should . The typical approach for this issue was to “ put the blame ” on the Key Account Manager , who would “ put the blame ” on Marketing , and we would be stuck in a vicious circle and find no solutions . So I was asked to lead a Workstream to improve our Distribution , and therefore , our sales .
Selection
Since this was a complex task , I realized I had to create a multi - functional team to successfully map the problem and to get commitments from all parties towards finding a solution . To understand the problem from all its angles , I chose to use Visualization tool , which consists of using drawings , maps , photos , schemas and other visual components that enable “ Visual Thinking ” – as Designer Angela Meyer explains in this course , Visualization is basically using a part of our brain different than logic , which we use most of the time . In this way , by directing everyone ’s attention towards the same model of the problem , we would all be speaking the same language regardless of our background and areas of expertise .
Application
We held a workshop with people from different areas of the Company that were somehow related to the issue of “ stores without sales ” . This meant we had people from Marketing , Category Management , Fields Sales , Key Account Manager ( KAM ) , Customer Marketing ( me ) , Demand Planning and Supply Chain ( CPFR ) . At first , everyone thought that the only reasons why we had stores without sales were the most obvious ones ( which we will call “ Lame Ducks ” ): our price was n’t competitive , our promotions were not attractive , our portfolio was n’t appealing , and our service level to our customers was not on target , among others . However , once we started to integrate everyone ’s point of view , and we started “ drawing ” different scenarios through a diagram ( your typical arrow – concept – arrow , nothing fancier ) , we realized that the problem could have many other causes , most of them driven by the fact that there was no stock of our products in store ( hence , the “ no - sales ” part ) .
We identified that a store could either have sales , or have no sales . For stores with no sales , if there was no stock , this could be driven by forecasting issues of Phantom Inventory ( theoretic stock but no physical stock ) . If there was stock in the store , there were two possible causes for not having sales : the wrong execution or the ones we referred to before as “ Lame Ducks ” . This meant we were only looking at 1 of 4 possibilities at the beginning of the session . Once we were able to map this , we associated responsible areas for each case , which allowed us to search for solutions through our different roles , rather than blaming each other .
Insight
Now , with all this eye - opening information , we were able to understand with a more complete approach not just this issue , but many other problems that other areas go through , and we realized that through visual thinking these “ big complex problems ” could be split into “ smaller simpler problems ” , and through collaboration we could get better more efficient solutions that add more value to the business . This exercise helped me understand better the “ Human ” part of the Design Thinking process . Sometimes when we use tools like Visualization , we are able to empathize with others , and join forces into finding efficient win - win solutions for all stakeholders .
Approach
In this case , we were able to take a step back and not just be focused in one possible cause for the problem , but deep dive into other possible causes , and find suitable solutions . There was no blame involved , but collaboration , empathy and creativity . We still have a lot of work ahead of us , but I am confident that by identifying the root causes of the stores with no sales , we will be able to solve these issues through concrete and tailor - made solutions .
I look forward for more challenges like this one , where we can add value through collaboration !
The picture above illustrates the Visualization Tool being used to map the possible causes for stores with no sales , and the responsible areas in each case .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14969 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am a member of my organization ’s commercial financial department and my / our challenge is to improve
the workflow ( activities and projects ) within the department in order to increase the retention of stores , and renewals of a positive leasing contract ( greater than the one currently practiced in the contracts ) .
The project scope includes the financial department composed of six employees , as well as the commercial department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) .
The project should not exceed 12 business month and the solution should include and even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger financial department and commercial department , consider to be ineffective or problematic with regard to the workflow .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
For our first learning launch , we focused on the structure / execution of the retention of stores and negotiations there are today . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a five - day training with a
Scrum project management coach . Next , we went through seven workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a four - month timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow .
For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , three key stakeholders from the larger financial
department and commercial department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger commercial department and financial department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future
launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am a member of my organization ’s commercial financial department and my / our challenge is to improve
the workflow ( activities and projects ) within the department in order to increase the retention of stores , and renewals of a positive leasing contract ( greater than the one currently practiced in the contracts ) .
The project scope includes the financial department composed of six employees , as well as the commercial department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) .
The project should not exceed 12 business month and the solution should include and even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger financial department and commercial department , consider to be ineffective or problematic with regard to the workflow .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
For our first learning launch , we focused on the structure / execution of the retention of stores and negotiations there are today . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a five - day training with a
Scrum project management coach . Next , we went through seven workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a four - month timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow .
For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , three key stakeholders from the larger financial
department and commercial department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger commercial department and financial department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future
launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10524 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge
My employer is an international holding of mostly agro - industrial companies that is present in several countries , namely United States of America , United Kingdom , Spain , France , Italy , Australia , Argentina and Uruguay .
I work in the application systems department , which has presence only in the US , Spain , Argentina and Uruguay . We service all our internal customers ( the companies belonging to the group ) from these 4 countries with a handful of people .
We execute either packaged application software implementation or custom - made software development , via selecting software applications and service vendors . We have a very streamlined process for executing both kinds of projects within time and budget constraints , but our software and vendor selection process has high variability and we would like to reduce it , in order to make it more predictable and repetitive .
2 . Selection
We have written procedures for almost everything . We failed miserably trying to describe a thorough software and vendor selection process . So we decided to experiment with the mind mapping technique , to see whether it was useful to get out of the deadlock we all peers got when writing documents starting from different points of view , that are due to the group members ’ personal backgrounds , as well as cultural nuances owed to the distinct geographies present in the group .
3 . Application
With the use of collaborative software , we started drawing isolated concepts on a piece of ( digital ) “ paper ” , allowing each of the participants to suggest these concepts , but asking everyone not to relate concepts , just mentioning them . There was a moderator .
After the group ran out of ideas regarding concepts ( more than 30 were mentioned , some examples were : application software , vendor , request for proposal , proposal , contract , project , staff , negotiation , price , duration , effort , features , etc . ) , all of us were encouraged to draw lines relating concepts . Lines could be of 2 types : plain lines or arrows . Arrows were used to show dependences ( concept B depends on concept A ) .
We stopped just after relating the concepts and had a second session a couple of days later , where we segmented the conceptual map into deliverables and the remaining concepts . Deliverables were sequenced or parallelized , and a first draft of a process was naturally drawn .
4 . Insight
I am a trained software engineer and always use the toolbox metaphor , but in my experience , there are some tools I learnt that I never used . So I am pretty skeptical regarding carrying extra tools in the toolbox if I am not sure that these will be of use .
Mind mapping has revealed itself to me of being a very interesting alternative when reaching a deadlock , especially when discussing by e - mail or by sharing written documents . Having several people , especially peers ( or even by oneself , if one has the sufficient discipline ) think about concepts and posting them on a board without prejudices , followed by linking them in any possible way opens many possibilities that are uncovered otherwise .
5 . Approach
Now I am looking to expand its use . Not only will I use it for internal situations , such as the one described above , but I am wondering to use it for situations where there are conflicts . Typically I generally face conflicts with internal customers ( group companies ) and suppliers ( non - group companies ) . If both sides are interested in reaching common ground , why ca n’t mind mapping be explored as a complementary aid to standard negotiation techniques ?
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge
My employer is an international holding of mostly agro - industrial companies that is present in several countries , namely United States of America , United Kingdom , Spain , France , Italy , Australia , Argentina and Uruguay .
I work in the application systems department , which has presence only in the US , Spain , Argentina and Uruguay . We service all our internal customers ( the companies belonging to the group ) from these 4 countries with a handful of people .
We execute either packaged application software implementation or custom - made software development , via selecting software applications and service vendors . We have a very streamlined process for executing both kinds of projects within time and budget constraints , but our software and vendor selection process has high variability and we would like to reduce it , in order to make it more predictable and repetitive .
2 . Selection
We have written procedures for almost everything . We failed miserably trying to describe a thorough software and vendor selection process . So we decided to experiment with the mind mapping technique , to see whether it was useful to get out of the deadlock we all peers got when writing documents starting from different points of view , that are due to the group members ’ personal backgrounds , as well as cultural nuances owed to the distinct geographies present in the group .
3 . Application
With the use of collaborative software , we started drawing isolated concepts on a piece of ( digital ) “ paper ” , allowing each of the participants to suggest these concepts , but asking everyone not to relate concepts , just mentioning them . There was a moderator .
After the group ran out of ideas regarding concepts ( more than 30 were mentioned , some examples were : application software , vendor , request for proposal , proposal , contract , project , staff , negotiation , price , duration , effort , features , etc . ) , all of us were encouraged to draw lines relating concepts . Lines could be of 2 types : plain lines or arrows . Arrows were used to show dependences ( concept B depends on concept A ) .
We stopped just after relating the concepts and had a second session a couple of days later , where we segmented the conceptual map into deliverables and the remaining concepts . Deliverables were sequenced or parallelized , and a first draft of a process was naturally drawn .
4 . Insight
I am a trained software engineer and always use the toolbox metaphor , but in my experience , there are some tools I learnt that I never used . So I am pretty skeptical regarding carrying extra tools in the toolbox if I am not sure that these will be of use .
Mind mapping has revealed itself to me of being a very interesting alternative when reaching a deadlock , especially when discussing by e - mail or by sharing written documents . Having several people , especially peers ( or even by oneself , if one has the sufficient discipline ) think about concepts and posting them on a board without prejudices , followed by linking them in any possible way opens many possibilities that are uncovered otherwise .
5 . Approach
Now I am looking to expand its use . Not only will I use it for internal situations , such as the one described above , but I am wondering to use it for situations where there are conflicts . Typically I generally face conflicts with internal customers ( group companies ) and suppliers ( non - group companies ) . If both sides are interested in reaching common ground , why ca n’t mind mapping be explored as a complementary aid to standard negotiation techniques ?
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13018 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch – Banco Santander Río de
Argentina ( India Business Unit )
Challenge – I was working as an Intern with Banco Santander Río de
Argentina during the summers of 2013 . I was working in the commercial planning department and the core challenge which the company was facing at that time was to improve the accuracy of their demand planning . As the Alcohol Beverage industry is influenced by a lot many internal factors ( supply , marketing , sales ) as well as external factors ( legal , regulations , climate , seasonality and other macro - economic factors ) , it was becoming difficult for the company to forecast their demands accurately . Also , since the company ’s business unit was new in India , so the processes development of various department was in the early phase . And hence the demand planning was not based much on the data rather on experience and field knowledge . I devoted my time working on data and finding out a suitable model to make the demand forecasting process data oriented .
Selection – I choose the Learning launch tool here because , although after going through a lot of secondary research ( doing online research for existing forecasting techniques and studying the alco beverage industry ) and primary research ( talking to multiple stakeholders in company ) , and then followed by brainstorming and funnelling the ideas through selection criteria filters , I had already shortlisted a few of the models which could be tested for future forecasting . Now the next task was to test the efficiency of these models and to see whether which model will work best for the company . For this part of the project , I used Learning launch tool , the idea was to first proof test the model in a particular state of India ( Maharashtra in our case ) and if the accuracy tested for this turns out to be good . This model can be further launched for the pan India business or if it fails , insights can be drawn to further improve the model .
Application – So the model I finalized which was showing the best accuracy till date was ARIMA forecasting model . I went ahead for the Learning Launch using this model in one of the states of India ( Maharashtra ) . We based the demand forecast for the month of May , based on solely this model . All our sales , marketing and supply planning was based on this forecast and our next key goal was to check whether our actual sales for the month of May , fits how closely with this model ’s forecast .
Insight – The model turned out to be 80 % accurate for the month of May . We further went down to analyse the data for day to day accuracy of forecast , and then we drew insights looking into each of the SKU ’s and then looking at the forecast accuracy number for each of the cities . The insights we obtained from this learning launch in Maharashtra , helped us understand the limitations of our ARIMA forecasting model . I identified certain variables which were missing in the model , going ahead we will be working to include these variables in our model , so that the forecasts become more accurate for the model . For example , we were not factoring in the local strikes and constraints happening at the breweries due the licencing issues from the government end and the competitor ’s behaviour , like a new brand being introduced in the market or the pricing was changed by the competitor which affected the actual sales of our product . These factors were further included into the model to further refine the forecasting .
Approach – As already described earlier , the whole process of problem solving was based on using different design thinking tools / activities . And at this stage when I needed to decide which mathematical model will work best for forecasting , using Learning launch tool was the best idea . Further after this learning launch was successful , insights were drawn to be incorporated in developing a full - fledged model for the pan India launch . Alternate approach would have been to rather go with the analytical analysis of the data already available with us and on basis of forecast accuracy obtained for previous years we could make a decision whether which model to go forward for a Pan India launch , but in my opinion that might not have been the best idea , as we recorded a lot many
interesting insights from the learning launch and understood the limitations of the model , which were actually incorporated in the final pan India launch .
This is one of my experience where I used Learning Launch , although at that time I was not aware that I was blindly in a way following the Design thinking model . Now that I have completed this course , I am quite aware of all these tools and going ahead I am quite sure I would be using these tools more consciously while working on my future projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch – Banco Santander Río de
Argentina ( India Business Unit )
Challenge – I was working as an Intern with Banco Santander Río de
Argentina during the summers of 2013 . I was working in the commercial planning department and the core challenge which the company was facing at that time was to improve the accuracy of their demand planning . As the Alcohol Beverage industry is influenced by a lot many internal factors ( supply , marketing , sales ) as well as external factors ( legal , regulations , climate , seasonality and other macro - economic factors ) , it was becoming difficult for the company to forecast their demands accurately . Also , since the company ’s business unit was new in India , so the processes development of various department was in the early phase . And hence the demand planning was not based much on the data rather on experience and field knowledge . I devoted my time working on data and finding out a suitable model to make the demand forecasting process data oriented .
Selection – I choose the Learning launch tool here because , although after going through a lot of secondary research ( doing online research for existing forecasting techniques and studying the alco beverage industry ) and primary research ( talking to multiple stakeholders in company ) , and then followed by brainstorming and funnelling the ideas through selection criteria filters , I had already shortlisted a few of the models which could be tested for future forecasting . Now the next task was to test the efficiency of these models and to see whether which model will work best for the company . For this part of the project , I used Learning launch tool , the idea was to first proof test the model in a particular state of India ( Maharashtra in our case ) and if the accuracy tested for this turns out to be good . This model can be further launched for the pan India business or if it fails , insights can be drawn to further improve the model .
Application – So the model I finalized which was showing the best accuracy till date was ARIMA forecasting model . I went ahead for the Learning Launch using this model in one of the states of India ( Maharashtra ) . We based the demand forecast for the month of May , based on solely this model . All our sales , marketing and supply planning was based on this forecast and our next key goal was to check whether our actual sales for the month of May , fits how closely with this model ’s forecast .
Insight – The model turned out to be 80 % accurate for the month of May . We further went down to analyse the data for day to day accuracy of forecast , and then we drew insights looking into each of the SKU ’s and then looking at the forecast accuracy number for each of the cities . The insights we obtained from this learning launch in Maharashtra , helped us understand the limitations of our ARIMA forecasting model . I identified certain variables which were missing in the model , going ahead we will be working to include these variables in our model , so that the forecasts become more accurate for the model . For example , we were not factoring in the local strikes and constraints happening at the breweries due the licencing issues from the government end and the competitor ’s behaviour , like a new brand being introduced in the market or the pricing was changed by the competitor which affected the actual sales of our product . These factors were further included into the model to further refine the forecasting .
Approach – As already described earlier , the whole process of problem solving was based on using different design thinking tools / activities . And at this stage when I needed to decide which mathematical model will work best for forecasting , using Learning launch tool was the best idea . Further after this learning launch was successful , insights were drawn to be incorporated in developing a full - fledged model for the pan India launch . Alternate approach would have been to rather go with the analytical analysis of the data already available with us and on basis of forecast accuracy obtained for previous years we could make a decision whether which model to go forward for a Pan India launch , but in my opinion that might not have been the best idea , as we recorded a lot many
interesting insights from the learning launch and understood the limitations of the model , which were actually incorporated in the final pan India launch .
This is one of my experience where I used Learning Launch , although at that time I was not aware that I was blindly in a way following the Design thinking model . Now that I have completed this course , I am quite aware of all these tools and going ahead I am quite sure I would be using these tools more consciously while working on my future projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11455 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment : Reflection
Challenge : As an IT Analyst I was on a project to rewrite a small but highly impactful financial application onto a new modern platform . The original system had existed for over 10 years and over those 10 years had been managed by various business teams and supported by different staff members of an outsourced team . When new features were added to meet the current business team needs , it was at times done in a piecemeal fashion . So there was not a lot of technical cohesion and no one person knew the application well enough to determine what should be in the new application and what should be sunsetted with the original . Selection : To start off this project I used the visualization tool , Visio . Since this was an application with workflow , roles and business rules , creating a diagram where the audience can see the process steps and flow was critical . It was also important that when I presented information and made recommendations to both business and technical stakeholders that a common language was being used . And pictures , diagrams and symbols are non - intimidating , generally universal , and neither side had to interpret business or technical jargon when we were in discussions . Application : As I started the initial analysis , I essentially dissected the original system from both the frontend and backend . I evaluated the code that supported the core business process and the features that were added to enhance the process . After that , I took to diagraming the workflow in Visio with swimlanes , depicting decision making and exception processing . There were about 4 distinct roles , about 10 workflow states , and a few exception handling processes . As I presented the current state visual diagram to the stakeholders , it was the first time they saw for certain what the system was and was not doing . It gave them a greater appreciation for IT and the support we provided to keep the system running and it helped them make informed decisions of how their future system should look . The stakeholders were able to negotiate amongst themselves what processes and features they absolutely needed to go forward and from there , we were able to create the future state diagram . After stakeholder approval these visual diagrams later acted as a blueprint for the development team to design the new system .
Insight : Using a diagramming tool to depict what is really happening from a system and user / customer point of view was imperative to making the new financial application a success . Applying workflow techniques helped draw out where there was time wasted and where a user may encounter frustration . The visualization tool also aided in allowing the team to easily depict scenarios for the various user groups and come up with the rightsize solution . I think this is core to design thinking where we should be looking at what the human is experiencing and the technology should be aiding not impeding the end goal . Approach : I do n’t think I would have used a different option if I had to do it again . When it comes to workflow applications where your stakeholders have ownership of some or all parts of the business process , visualization tools makes them see the whole process cycle from end to end and helps them make informed decisions around bottlenecks , waste , mis - steps , etc .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment : Reflection
Challenge : As an IT Analyst I was on a project to rewrite a small but highly impactful financial application onto a new modern platform . The original system had existed for over 10 years and over those 10 years had been managed by various business teams and supported by different staff members of an outsourced team . When new features were added to meet the current business team needs , it was at times done in a piecemeal fashion . So there was not a lot of technical cohesion and no one person knew the application well enough to determine what should be in the new application and what should be sunsetted with the original . Selection : To start off this project I used the visualization tool , Visio . Since this was an application with workflow , roles and business rules , creating a diagram where the audience can see the process steps and flow was critical . It was also important that when I presented information and made recommendations to both business and technical stakeholders that a common language was being used . And pictures , diagrams and symbols are non - intimidating , generally universal , and neither side had to interpret business or technical jargon when we were in discussions . Application : As I started the initial analysis , I essentially dissected the original system from both the frontend and backend . I evaluated the code that supported the core business process and the features that were added to enhance the process . After that , I took to diagraming the workflow in Visio with swimlanes , depicting decision making and exception processing . There were about 4 distinct roles , about 10 workflow states , and a few exception handling processes . As I presented the current state visual diagram to the stakeholders , it was the first time they saw for certain what the system was and was not doing . It gave them a greater appreciation for IT and the support we provided to keep the system running and it helped them make informed decisions of how their future system should look . The stakeholders were able to negotiate amongst themselves what processes and features they absolutely needed to go forward and from there , we were able to create the future state diagram . After stakeholder approval these visual diagrams later acted as a blueprint for the development team to design the new system .
Insight : Using a diagramming tool to depict what is really happening from a system and user / customer point of view was imperative to making the new financial application a success . Applying workflow techniques helped draw out where there was time wasted and where a user may encounter frustration . The visualization tool also aided in allowing the team to easily depict scenarios for the various user groups and come up with the rightsize solution . I think this is core to design thinking where we should be looking at what the human is experiencing and the technology should be aiding not impeding the end goal . Approach : I do n’t think I would have used a different option if I had to do it again . When it comes to workflow applications where your stakeholders have ownership of some or all parts of the business process , visualization tools makes them see the whole process cycle from end to end and helps them make informed decisions around bottlenecks , waste , mis - steps , etc .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11140 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Course : Design Thinking for Innovation , University of Virginia , Darden School of Business Title : Final Assignment Submitted by : Ahmed Carlos Date : March 29 , 2019
Mind Mapping
Challenge I work for a family owned group of companies that provides services to the Oil and Gas industry in Mexico , with more than 60 years ’ experience . The third generation is entering the family business with a fresh and renewed vision , including institutionalization and diversification goals . The son of the Group´s CEO is interested in real estate projects and has asked me to review several opportunities with him . Due to his entrepreneurial profile , the challenge was bigger than just reviewing stand alone projects . Swiftly , the discussions turned more interesting : “ How do we make a real business out of this ? ” and “ How do we want this business to look like ? ” type of questioning . We decided to start our journey with strategic planning , which looking back , after this course , I know that we partially did a design thinking process . Selection To start with the definition of the business case , I selected the Mind Mapping tool , which is described in the Module 3 - Idea Generation , of this Design Thinking for Innovation course . Mind Mapping is a tool for brainstorming that organizes the ideas ( data ) in patterns and themes . It also has the advantage to be visual in nature , which also helps the creative process . Application We had a two - hour session at the office meeting room . We started defining the center of the mind mapping with the name of the new company : “ Mediobanca Group ” , a mighty name . The ideas started flowing and I was writing all concepts around the center of the Mind Mapping diagram . After just half an hour , we got a long list of concepts on the screen . We did a clean - up work : correcting syntaxis , avoiding duplication of ideas , grouping the concepts by themes , sequencing the concepts within each theme , from general to particular . The next step was thinking of all different aspects of the business to discover themes that were not included in the first round of brainstorming . With this second exercise we filled up the gaps . The Mind Mapping was shared with the rest of the main family members that will be involved in this new investment and got their inputs , which were included in the final Mind Map for Solbib . The main elements of the Mind Mapping were building blocks for the vision and mission of the new company .
Course : Design Thinking for Innovation , University of Virginia , Darden School of Business Title : Peer – graded assignment : Reflection Submitted by : Ahmed Carlos Date : March 31 , 2020
Insight The Mind Mapping tool helped us to let our ideas flow in a fluent manner and to organize them in a structure way that allowed us to transform what started with a real estate investment opportunity , into a formal business initiative to create a new equity fund for real estate projects in Mexico . After finishing this Design Thinking for Innovation course , I now recognize that Mind Mapping is a great tool for the “ What is ” stage of the design thinking process . Approach An alternative approach for the same challenge would be visualization . With a visualization tool we could have presented visual concepts of existing real estate companies and define which are the type of company we wanted Mediobanca Group to be : developer / investor vs construction company , passive investor in third party projects vs. innovative developing company , industrial projects vs. residential projects . However , I still believe for this specific challenge , Mind Mapping provided us with the tool to include ideas of our own that I am sure will be competitive advantages in our real estate developments and in our capitalization structure .
Ahmed Alaa
Digitally signed by Ahmed Alaa Date : 2020.03.31 18:19:48 -06'00 '
| EMAIL:
ID_NUM:
NAME_STUDENT: Ahmed Carlos, Ahmed Carlos, Ahmed Alaa, Ahmed Alaa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Course : Design Thinking for Innovation , University of Virginia , Darden School of Business Title : Final Assignment Submitted by : Ahmed Carlos Date : March 29 , 2019
Mind Mapping
Challenge I work for a family owned group of companies that provides services to the Oil and Gas industry in Mexico , with more than 60 years ’ experience . The third generation is entering the family business with a fresh and renewed vision , including institutionalization and diversification goals . The son of the Group´s CEO is interested in real estate projects and has asked me to review several opportunities with him . Due to his entrepreneurial profile , the challenge was bigger than just reviewing stand alone projects . Swiftly , the discussions turned more interesting : “ How do we make a real business out of this ? ” and “ How do we want this business to look like ? ” type of questioning . We decided to start our journey with strategic planning , which looking back , after this course , I know that we partially did a design thinking process . Selection To start with the definition of the business case , I selected the Mind Mapping tool , which is described in the Module 3 - Idea Generation , of this Design Thinking for Innovation course . Mind Mapping is a tool for brainstorming that organizes the ideas ( data ) in patterns and themes . It also has the advantage to be visual in nature , which also helps the creative process . Application We had a two - hour session at the office meeting room . We started defining the center of the mind mapping with the name of the new company : “ Mediobanca Group ” , a mighty name . The ideas started flowing and I was writing all concepts around the center of the Mind Mapping diagram . After just half an hour , we got a long list of concepts on the screen . We did a clean - up work : correcting syntaxis , avoiding duplication of ideas , grouping the concepts by themes , sequencing the concepts within each theme , from general to particular . The next step was thinking of all different aspects of the business to discover themes that were not included in the first round of brainstorming . With this second exercise we filled up the gaps . The Mind Mapping was shared with the rest of the main family members that will be involved in this new investment and got their inputs , which were included in the final Mind Map for Solbib . The main elements of the Mind Mapping were building blocks for the vision and mission of the new company .
Course : Design Thinking for Innovation , University of Virginia , Darden School of Business Title : Peer – graded assignment : Reflection Submitted by : Ahmed Carlos Date : March 31 , 2020
Insight The Mind Mapping tool helped us to let our ideas flow in a fluent manner and to organize them in a structure way that allowed us to transform what started with a real estate investment opportunity , into a formal business initiative to create a new equity fund for real estate projects in Mexico . After finishing this Design Thinking for Innovation course , I now recognize that Mind Mapping is a great tool for the “ What is ” stage of the design thinking process . Approach An alternative approach for the same challenge would be visualization . With a visualization tool we could have presented visual concepts of existing real estate companies and define which are the type of company we wanted Mediobanca Group to be : developer / investor vs construction company , passive investor in third party projects vs. innovative developing company , industrial projects vs. residential projects . However , I still believe for this specific challenge , Mind Mapping provided us with the tool to include ideas of our own that I am sure will be competitive advantages in our real estate developments and in our capitalization structure .
Ahmed Alaa
Digitally signed by Ahmed Alaa Date : 2020.03.31 18:19:48 -06'00 '
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ahmed Carlos",
"Ahmed Carlos",
"Ahmed Alaa",
"Ahmed Alaa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7932 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
In literature , storytelling technique comlies an immense part of culture , customs , technology , and
ideology transformations . This tool is very prominent since it reacts with the people and gives
them the sense of familiarity and complete understanding this opens the door to the simplicity of
engagement . To do so , I usually give the person an environment of full of choices for instance ,
when I want to persuade this person I should never act like I am deliberately want him to do this
for me or for my company instead I show them as a perfect choice that they can take to develop
their lifestyle or whatever .
Application
My story was about environmental protection and sustainability . As I advocated more on the
credibility and the emergency of the issue , a guy shouted out that this is nonsense at all . The
developed countries use these slogans just to stop us from producing more and they want us to
just be their consumers , he added . I was happy that my method of storytelling was n’t infertile .
Though I gave some answers to the crowd as a whole I preferred to get a time with this tempered
man . He told me that his timber industry has collapsed because of these movements and no sign
of protection and reservation in the most developed countries but ongoing mass production .
Insight & Approach
From that point I assured him a total comprehension of his position . I talked to him about my
purpose about the speech was to narrow the importance of sustainability in other words the need
for production of furniture with the growing more trees was in demand . I also do your business
in the same industry yet I balance my profits and the greater good , I followed .
While I was doing this course , I got storytelling technique as powerful and compatible method at
almost all times and conditions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
In literature , storytelling technique comlies an immense part of culture , customs , technology , and
ideology transformations . This tool is very prominent since it reacts with the people and gives
them the sense of familiarity and complete understanding this opens the door to the simplicity of
engagement . To do so , I usually give the person an environment of full of choices for instance ,
when I want to persuade this person I should never act like I am deliberately want him to do this
for me or for my company instead I show them as a perfect choice that they can take to develop
their lifestyle or whatever .
Application
My story was about environmental protection and sustainability . As I advocated more on the
credibility and the emergency of the issue , a guy shouted out that this is nonsense at all . The
developed countries use these slogans just to stop us from producing more and they want us to
just be their consumers , he added . I was happy that my method of storytelling was n’t infertile .
Though I gave some answers to the crowd as a whole I preferred to get a time with this tempered
man . He told me that his timber industry has collapsed because of these movements and no sign
of protection and reservation in the most developed countries but ongoing mass production .
Insight & Approach
From that point I assured him a total comprehension of his position . I talked to him about my
purpose about the speech was to narrow the importance of sustainability in other words the need
for production of furniture with the growing more trees was in demand . I also do your business
in the same industry yet I balance my profits and the greater good , I followed .
While I was doing this course , I got storytelling technique as powerful and compatible method at
almost all times and conditions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9834 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling Challenge & Selection Storytelling I work in a software Editor Company I ’m in charge of sales , in my role I work closely with CEO , Engineer , technical manager etc … . My prospect and customer have the big challenges in the industry 4.0 , it ’s very complicated for them to choice the right partner , especially in the 3D design segment . In order to support the customer to make the right choice ; Storytelling it ’s very interesting to explain the added value of our company , give a realistic shapes of the situation , talk about the various uses cases and challenges , etc … I use in front of my clients , stories about projects , stories about my company and achievements , but this is clear for me and not for my colleagues . I think that my colleagues have to know the company story , in order to improve more empathy towards to customers , and math with the customer ’s needs . During the presales period , our team of presales need inspiration with concreate results , in order to have more implication in the presales offers . I was trying to explain to presales team the benefits of taking a more client focused approach , among other things , through our own history . My challenge is that my colleagues acquire more flexibility , less rigid structure , and became more empathic and convinced themselves . Application : I have a story about using storytelling . In the presales department of my company , I work with 3D software engineers , product owner , technical director , project manager . I try to sensitize them to how important is our organization history , our unique origin story , how to shedding light on the problem we solve and why , in order to
humanize our company and offer a clearly perspective into our values and purpose ; But the product owner he does n’t agree with my proposal , he think that the storytelling is unnecessary ; our product owner work in the company for a very long time ; his not very flexible . Insight & approach I talk with the product owner , and ask him about the importance to support the strategy of the clients , needs , motivation , problems . I explain him the context of the client and the permanent changes that the negotiation could be have . In order to increase the empathy , I talk to him how our company could avoid the failure . 20 years ago our company were having a lot of financial problems , and we have to finish the project to can receive the payment of the clients , but we have a lot of difficulties to developing the project in time , we going directly to the crash and loss a lot of things . But we need to cross this obstacle and , in order to save the company , we ask to a customer for help , we ask him more flexibility , patience , believe in us , the client gave us more time to finish the project and invest money on our company . Finally the product owner started to have more empathy with the client , understood that we need to support the client and not only our product . I think that the story can change the representation of things and personal interest , with my team the storytelling increase the empathy , and implication to win the projects , storytelling help to create a differentiator in order to match the needs of the customers . I ’m in sales for a long time , and try to guide my professional career in innovation consulting management I think that this course give me a tool to organize my ideas , use my experience for support innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling Challenge & Selection Storytelling I work in a software Editor Company I ’m in charge of sales , in my role I work closely with CEO , Engineer , technical manager etc … . My prospect and customer have the big challenges in the industry 4.0 , it ’s very complicated for them to choice the right partner , especially in the 3D design segment . In order to support the customer to make the right choice ; Storytelling it ’s very interesting to explain the added value of our company , give a realistic shapes of the situation , talk about the various uses cases and challenges , etc … I use in front of my clients , stories about projects , stories about my company and achievements , but this is clear for me and not for my colleagues . I think that my colleagues have to know the company story , in order to improve more empathy towards to customers , and math with the customer ’s needs . During the presales period , our team of presales need inspiration with concreate results , in order to have more implication in the presales offers . I was trying to explain to presales team the benefits of taking a more client focused approach , among other things , through our own history . My challenge is that my colleagues acquire more flexibility , less rigid structure , and became more empathic and convinced themselves . Application : I have a story about using storytelling . In the presales department of my company , I work with 3D software engineers , product owner , technical director , project manager . I try to sensitize them to how important is our organization history , our unique origin story , how to shedding light on the problem we solve and why , in order to
humanize our company and offer a clearly perspective into our values and purpose ; But the product owner he does n’t agree with my proposal , he think that the storytelling is unnecessary ; our product owner work in the company for a very long time ; his not very flexible . Insight & approach I talk with the product owner , and ask him about the importance to support the strategy of the clients , needs , motivation , problems . I explain him the context of the client and the permanent changes that the negotiation could be have . In order to increase the empathy , I talk to him how our company could avoid the failure . 20 years ago our company were having a lot of financial problems , and we have to finish the project to can receive the payment of the clients , but we have a lot of difficulties to developing the project in time , we going directly to the crash and loss a lot of things . But we need to cross this obstacle and , in order to save the company , we ask to a customer for help , we ask him more flexibility , patience , believe in us , the client gave us more time to finish the project and invest money on our company . Finally the product owner started to have more empathy with the client , understood that we need to support the client and not only our product . I think that the story can change the representation of things and personal interest , with my team the storytelling increase the empathy , and implication to win the projects , storytelling help to create a differentiator in order to match the needs of the customers . I ’m in sales for a long time , and try to guide my professional career in innovation consulting management I think that this course give me a tool to organize my ideas , use my experience for support innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15881 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am working on a project aiming to specifically reduce the time and discomfort associated with grocery shopping . Essentially to create a better user experience during the regular shopping trip . This challenge targets the most uncomfortable of customers- the elderly . Lifting heavy objects such a milk , eliminates the option of a hand - held basket . The alternative , a traditional shopping trolley can solve the issue of weight . However , it is only a borrowed item and all products placed into the trolley must be removed and placed into another vessel ( car boot or backpack ) to return home . A significant portion of the elderly customers observed , relied on public transport to and from the supermarket . A ‘ Shopping Jeep ’ or ‘ Nanna Trolley ’ is the most sought - after solution for this demographic .
Selection
The tool of Visualisation has been selected for this early stage in the problem - solving process . This is as we are still at a point of defining ‘ What Is ’ the problem and how we visually identify the surrounding repercussions of the average shopping trip for the elderly before they are addressed . The Visualisation Tool also aides in working with human centred design , particularly through identifying points of strain on the human body ( effect ) and visually linking them to the cause of pain eg . Too much weight being carried from the checkout to the car boot without a trolley .
Application
The first test was to examine the current practices with the Shopping Jeep . I took this to a grocery store and documented the entire experience door to door with a photographer and videographer following me . During the experience I had noticed back and neck strain when lowering objects into the shopping jeep . The second , most notable flaw in the process was the self - checkout . More bending had to occur to remove everything and return them after scanning .
Once the photographs were in front of me , I drew a line over my spine and neck in each of the photos , indicating the frequency and degree to which the bending occurred . These images were then shared with the grocery stakeholders to clearly and visibly make light of the discomfort of their elderly customers . The key images were laid out consecutively before the stakeholders , producing a journey map to clearly lay out a timeline of events and isolate the points in time where strain occurs relative to the other moments in the shop . This position was reinforced with a photograph of a true event , where an elderly woman had placed the Shopping Jeep inside the grocery - provided shopping cart simply to prevent bending and its subsequent back , neck and knee pain .
Insight
Through doing so the stakeholders were able to all see and understand the same point being made , while understanding the exact process gone through during the shop . The stakeholders were then able to move forward from this point with an empathetic understanding amplified through visual cues that indicate unnatural back and bending positions . From this point of clarity , the various experiences and backgrounds of the stakeholders allowed for diverse points of views and ‘ What If ’ questions .
Approach
An alternative approach to working around this issue would be to gather a group of elderly people together to discuss their shopping experiences to highlight what is most inconvenient , strenuous or painful during the process . From here we can co - create a journey map that indicates all the shared experiences to suggest an average shopping trip through a visual timeline . From this point , the group can highlight problem areas along the map . This creates a visual device that can be brought into the next stage to strategize a solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am working on a project aiming to specifically reduce the time and discomfort associated with grocery shopping . Essentially to create a better user experience during the regular shopping trip . This challenge targets the most uncomfortable of customers- the elderly . Lifting heavy objects such a milk , eliminates the option of a hand - held basket . The alternative , a traditional shopping trolley can solve the issue of weight . However , it is only a borrowed item and all products placed into the trolley must be removed and placed into another vessel ( car boot or backpack ) to return home . A significant portion of the elderly customers observed , relied on public transport to and from the supermarket . A ‘ Shopping Jeep ’ or ‘ Nanna Trolley ’ is the most sought - after solution for this demographic .
Selection
The tool of Visualisation has been selected for this early stage in the problem - solving process . This is as we are still at a point of defining ‘ What Is ’ the problem and how we visually identify the surrounding repercussions of the average shopping trip for the elderly before they are addressed . The Visualisation Tool also aides in working with human centred design , particularly through identifying points of strain on the human body ( effect ) and visually linking them to the cause of pain eg . Too much weight being carried from the checkout to the car boot without a trolley .
Application
The first test was to examine the current practices with the Shopping Jeep . I took this to a grocery store and documented the entire experience door to door with a photographer and videographer following me . During the experience I had noticed back and neck strain when lowering objects into the shopping jeep . The second , most notable flaw in the process was the self - checkout . More bending had to occur to remove everything and return them after scanning .
Once the photographs were in front of me , I drew a line over my spine and neck in each of the photos , indicating the frequency and degree to which the bending occurred . These images were then shared with the grocery stakeholders to clearly and visibly make light of the discomfort of their elderly customers . The key images were laid out consecutively before the stakeholders , producing a journey map to clearly lay out a timeline of events and isolate the points in time where strain occurs relative to the other moments in the shop . This position was reinforced with a photograph of a true event , where an elderly woman had placed the Shopping Jeep inside the grocery - provided shopping cart simply to prevent bending and its subsequent back , neck and knee pain .
Insight
Through doing so the stakeholders were able to all see and understand the same point being made , while understanding the exact process gone through during the shop . The stakeholders were then able to move forward from this point with an empathetic understanding amplified through visual cues that indicate unnatural back and bending positions . From this point of clarity , the various experiences and backgrounds of the stakeholders allowed for diverse points of views and ‘ What If ’ questions .
Approach
An alternative approach to working around this issue would be to gather a group of elderly people together to discuss their shopping experiences to highlight what is most inconvenient , strenuous or painful during the process . From here we can co - create a journey map that indicates all the shared experiences to suggest an average shopping trip through a visual timeline . From this point , the group can highlight problem areas along the map . This creates a visual device that can be brought into the next stage to strategize a solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10516 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I was recently interning with a company in energy sector . Company carries a legacy of more than 100 years with itself . Overall development and care of the employees is the top most priority for the company . There were multiple learning initiatives which helped employees to learn and grow . Most of the learning initiatives we had were in the domain of classroom training / workshops and e - learning modules . There was nothing specific , structured and formal in the space of peer to peer learning . So , the challenge for me was to design the sustainable social learning / peer to peer learning framework and lay down the implementation plan in 2 months . I will try to cover who all were the important stakeholders involved in solving the problem at hand .
Selection
As there was no proper historical data available for this problem , hence design thinking came to be very handy in solving the problem and develop a new concept of peer to peer learning at the company . I have used learning launch tool to solve and come up with the solution as it involves experimenting different ideas and prototype as mentioned in the IBM story .
Application
I started of with first understanding the concept of peer to peer learning and how it is used in corporate . With the help of external benchmarking I could identify different initiatives used by some renowned industries in the field of social learning . Then I conducted in depth interviews with managers and supervisors to understand their level of understanding of the concept and how they feel about participating in this initiative .
Post analysis of interviews , external benchmarking and in - depth secondary research , I realised that for there should be one common platform for people to communicate and share their best practices . This way we can give proper structure to the social learning . For this I experimented with one enterprise networking platform and on boarded few managers onto it . I have developed multiple templates for the members to share their views . After testing all the sample templates , I could select best 2 templates that would be used by the members to share their views . This was member started sharing their best practices which helped other members to learn for their peers . Most of these templates were like creative posters which were designed after much iteration . Various online engagement events were planned to build the traction on our networking group .
Insights
After the application of learning launch tool , I could come up with multiple ideas to drive the culture of social learning at an organisation . Experimenting different ideas with same group of people helped me understand what could work in this organisation . Finally , an online platform was developed where employees could collaborate to solve their issues collectively . Whole foundation of our framework depends upon element of trust and share . Employees were motivated to share their best practices in the group so that other can learn from them
Approach
Future application of this tool should be for another set of specific audience . Next time I would like to use learning launch tool for senior management employees and narrow down the social learning approach for building effective and efficient leadership among the line managers . This approach will
help future young leaders to learn from industry stalwarts . This way a young and dynamic leadership pipeline could be built in an organisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I was recently interning with a company in energy sector . Company carries a legacy of more than 100 years with itself . Overall development and care of the employees is the top most priority for the company . There were multiple learning initiatives which helped employees to learn and grow . Most of the learning initiatives we had were in the domain of classroom training / workshops and e - learning modules . There was nothing specific , structured and formal in the space of peer to peer learning . So , the challenge for me was to design the sustainable social learning / peer to peer learning framework and lay down the implementation plan in 2 months . I will try to cover who all were the important stakeholders involved in solving the problem at hand .
Selection
As there was no proper historical data available for this problem , hence design thinking came to be very handy in solving the problem and develop a new concept of peer to peer learning at the company . I have used learning launch tool to solve and come up with the solution as it involves experimenting different ideas and prototype as mentioned in the IBM story .
Application
I started of with first understanding the concept of peer to peer learning and how it is used in corporate . With the help of external benchmarking I could identify different initiatives used by some renowned industries in the field of social learning . Then I conducted in depth interviews with managers and supervisors to understand their level of understanding of the concept and how they feel about participating in this initiative .
Post analysis of interviews , external benchmarking and in - depth secondary research , I realised that for there should be one common platform for people to communicate and share their best practices . This way we can give proper structure to the social learning . For this I experimented with one enterprise networking platform and on boarded few managers onto it . I have developed multiple templates for the members to share their views . After testing all the sample templates , I could select best 2 templates that would be used by the members to share their views . This was member started sharing their best practices which helped other members to learn for their peers . Most of these templates were like creative posters which were designed after much iteration . Various online engagement events were planned to build the traction on our networking group .
Insights
After the application of learning launch tool , I could come up with multiple ideas to drive the culture of social learning at an organisation . Experimenting different ideas with same group of people helped me understand what could work in this organisation . Finally , an online platform was developed where employees could collaborate to solve their issues collectively . Whole foundation of our framework depends upon element of trust and share . Employees were motivated to share their best practices in the group so that other can learn from them
Approach
Future application of this tool should be for another set of specific audience . Next time I would like to use learning launch tool for senior management employees and narrow down the social learning approach for building effective and efficient leadership among the line managers . This approach will
help future young leaders to learn from industry stalwarts . This way a young and dynamic leadership pipeline could be built in an organisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10404 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The problem I present is about a company that is dedicated to supporting entrepreneurship projects , due to the health contingency , due to COVID-19 , it had to close its offices and maintain all work activities , from the employees ' homes . However , not all jobs can be performed remotely , nor do all employees have the means and tools to perform them . In addition , it is necessary to restructure the way of working , since the building , without being occupied , continues to generate expenses , support events for entrepreneurs have been limited by the lack of financial solvency of the company and sponsors , and there is a massive cut in personnel .
Selection
I selected the Mind Map tool to do this exercise , because it allows me to identify patterns and have the perspectives of different actors , in addition to starting with the first steps towards what the project can be and obtaining solutions to the problem I present . Considering using this tool as indicated by Isabelle Guevara and Steven Rafferty in their book Growth , on the garage sale , it is possible to take advantage of the information obtained , and encourage the creativity and usefulness of the ideas , presenting the information , asking people to get involved in providing solutions and , as Love Grant says , to obtain criteria for design , that is , to know the conditions that must be covered for , the final solution .
Application
In charge of the company 's Communication team , it begins by selecting a person from each department , who was assigned the task of conducting virtual interviews with employees from departments other than their own . In addition to asking all employees to anonymously answer a questionnaire that was uploaded to the website , with the aim of knowing their moods , emotions , frustrations , possibilities and obstacles about work .
The interview and questionnaire collected diverse information that allows knowing the current concerns and desires of the employees , knowing the resources they have and their availability to perform remote or face - to - face work , thus having a perspective of each employee . Each employee was also asked to propose an idea to solve their employment situation and the general ones of the company .
The information collected ranged from those who preferred to leave home to work , those who have to go to work due to the nature of their job , those who are better off working from home . The information was uploaded to the website , and assigning a different person from each department to the interviews , they were asked to review the information , and take notes of what caught their attention , also reminding them of the problem that is intended . sort out . Afterwards , a virtual meeting was held to start a discussion that could enrich the exercise . The information was classified and categorized , determining the jobs that have to be from the office , employees who are not being productive in the building , who would like to go to work at the office and who are working well from home .
They were also asked to participate in a role play in which they took the place of another employee and an idea , to consider its feasibility or flexibility for that department or another , to continue enriching the brainstorming .
Perspective and focus
This tool is characterized by showing the patterns of employees , how they are pigeonholed or even allowing us to see that there are people who could change positions , to develop their talent . In addition to also knowing the perspective of the employees , and in this case realizing that they are open and willing to help the company and make it grow so that it continues to be their workplace . From this exercise , ideas that go from personal and professional growth by departments and therefore of the company stand out ; solutions that propose training and advice , staggered schedules , new ways of remote work , with resources provided by the company , new lines of business and products ; to promote empathy between employees , which improves relationships between them , and support .
It would be worth trying this exercise , in person , but at the moment it is not possible , but it could be useful and give us a new approach .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The problem I present is about a company that is dedicated to supporting entrepreneurship projects , due to the health contingency , due to COVID-19 , it had to close its offices and maintain all work activities , from the employees ' homes . However , not all jobs can be performed remotely , nor do all employees have the means and tools to perform them . In addition , it is necessary to restructure the way of working , since the building , without being occupied , continues to generate expenses , support events for entrepreneurs have been limited by the lack of financial solvency of the company and sponsors , and there is a massive cut in personnel .
Selection
I selected the Mind Map tool to do this exercise , because it allows me to identify patterns and have the perspectives of different actors , in addition to starting with the first steps towards what the project can be and obtaining solutions to the problem I present . Considering using this tool as indicated by Isabelle Guevara and Steven Rafferty in their book Growth , on the garage sale , it is possible to take advantage of the information obtained , and encourage the creativity and usefulness of the ideas , presenting the information , asking people to get involved in providing solutions and , as Love Grant says , to obtain criteria for design , that is , to know the conditions that must be covered for , the final solution .
Application
In charge of the company 's Communication team , it begins by selecting a person from each department , who was assigned the task of conducting virtual interviews with employees from departments other than their own . In addition to asking all employees to anonymously answer a questionnaire that was uploaded to the website , with the aim of knowing their moods , emotions , frustrations , possibilities and obstacles about work .
The interview and questionnaire collected diverse information that allows knowing the current concerns and desires of the employees , knowing the resources they have and their availability to perform remote or face - to - face work , thus having a perspective of each employee . Each employee was also asked to propose an idea to solve their employment situation and the general ones of the company .
The information collected ranged from those who preferred to leave home to work , those who have to go to work due to the nature of their job , those who are better off working from home . The information was uploaded to the website , and assigning a different person from each department to the interviews , they were asked to review the information , and take notes of what caught their attention , also reminding them of the problem that is intended . sort out . Afterwards , a virtual meeting was held to start a discussion that could enrich the exercise . The information was classified and categorized , determining the jobs that have to be from the office , employees who are not being productive in the building , who would like to go to work at the office and who are working well from home .
They were also asked to participate in a role play in which they took the place of another employee and an idea , to consider its feasibility or flexibility for that department or another , to continue enriching the brainstorming .
Perspective and focus
This tool is characterized by showing the patterns of employees , how they are pigeonholed or even allowing us to see that there are people who could change positions , to develop their talent . In addition to also knowing the perspective of the employees , and in this case realizing that they are open and willing to help the company and make it grow so that it continues to be their workplace . From this exercise , ideas that go from personal and professional growth by departments and therefore of the company stand out ; solutions that propose training and advice , staggered schedules , new ways of remote work , with resources provided by the company , new lines of business and products ; to promote empathy between employees , which improves relationships between them , and support .
It would be worth trying this exercise , in person , but at the moment it is not possible , but it could be useful and give us a new approach .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15598 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – storytelling
Challenge & Selection
I have been supporting non - governmental organizations ( NGOs ) , especially those of a smaller size , as volunteer , their main problem is that they do not have the adequate means to make their cause visible and keep them in people 's minds due to the high costs that this represents , making it difficult to obtain donations in order to carry out their work . Consequently , many people who are not an active part of the social support environment are unaware of the causes and projects of the foundations , thus limiting the possibility of raising awareness in the population .
The main tool that an NGO has is the ability to tell stories , they serve to empower people , who know that they have the possibility of improving their lives , getting them to know stories of other people who have been in the same situation and have managed to get out ahead .
NGOs should know how to get their message to others to get support for their social projects . Through the life stories behind each cause . We are looking that the donor feels empathy or affinity to finally achieving support .
Usually we have to meet with large companies to ask for donations , these companies tend to make the process long and tedious , and often do not end up delivering the funds . Because of this , I decided to create a new approach to the way collection is done . The idea is to present a “ business plan ” where a business becomes the central axis of fundraising . Thus , we want the store to donate a percentage of the sales for each client that we take to the store .
Application
The biggest challenge is to inspire the owners of these businesses to see this philosophy as an advantage , that they can realize that helping foundations does not represent an expense for them , but an opportunity for improvement , attracting consumers who are aligned with social support , thereby achieving loyalty .
I met with the owner of an Italian food trade and told him about this new “ business model ” . For this I started talking about my experience working with NGOs and the people we help , at the same time the owner told me that in the past , a cousin of him had cancer , and thanks to the family support and financial support of his medical insurance he could recover from his illness . I took this information that he gave me and told him how extraordinary it would be that thanks to his store people who do not have financial resources and are going through the same situation that happened to his cousin , could receive treatments and save their lives , I let him realize that his store , Instead of being a simple business that makes a profit , could become an change ’s agent and generates well - being for society .
Insight & Approach
This new approach was really a 180 - degree turn , with the NGOs we were working on the story - telling style to raise funds , but we did n't really involve the future donor in the story , we talked more as if we were selling a product . In this case , when turning the owner of the store into the hero of the story , I completely caught his attention , he likes the innovative idea and he also felt that he could be useful to society thanks to this we were able to schedule new meetings to refine the idea .
What I liked most about this tool is that through it , the owner of the company was involved , in the whole story , making the merchant to stop being a spectator and making him the main character that would help to achieve the change that these NGOs want to make .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – storytelling
Challenge & Selection
I have been supporting non - governmental organizations ( NGOs ) , especially those of a smaller size , as volunteer , their main problem is that they do not have the adequate means to make their cause visible and keep them in people 's minds due to the high costs that this represents , making it difficult to obtain donations in order to carry out their work . Consequently , many people who are not an active part of the social support environment are unaware of the causes and projects of the foundations , thus limiting the possibility of raising awareness in the population .
The main tool that an NGO has is the ability to tell stories , they serve to empower people , who know that they have the possibility of improving their lives , getting them to know stories of other people who have been in the same situation and have managed to get out ahead .
NGOs should know how to get their message to others to get support for their social projects . Through the life stories behind each cause . We are looking that the donor feels empathy or affinity to finally achieving support .
Usually we have to meet with large companies to ask for donations , these companies tend to make the process long and tedious , and often do not end up delivering the funds . Because of this , I decided to create a new approach to the way collection is done . The idea is to present a “ business plan ” where a business becomes the central axis of fundraising . Thus , we want the store to donate a percentage of the sales for each client that we take to the store .
Application
The biggest challenge is to inspire the owners of these businesses to see this philosophy as an advantage , that they can realize that helping foundations does not represent an expense for them , but an opportunity for improvement , attracting consumers who are aligned with social support , thereby achieving loyalty .
I met with the owner of an Italian food trade and told him about this new “ business model ” . For this I started talking about my experience working with NGOs and the people we help , at the same time the owner told me that in the past , a cousin of him had cancer , and thanks to the family support and financial support of his medical insurance he could recover from his illness . I took this information that he gave me and told him how extraordinary it would be that thanks to his store people who do not have financial resources and are going through the same situation that happened to his cousin , could receive treatments and save their lives , I let him realize that his store , Instead of being a simple business that makes a profit , could become an change ’s agent and generates well - being for society .
Insight & Approach
This new approach was really a 180 - degree turn , with the NGOs we were working on the story - telling style to raise funds , but we did n't really involve the future donor in the story , we talked more as if we were selling a product . In this case , when turning the owner of the store into the hero of the story , I completely caught his attention , he likes the innovative idea and he also felt that he could be useful to society thanks to this we were able to schedule new meetings to refine the idea .
What I liked most about this tool is that through it , the owner of the company was involved , in the whole story , making the merchant to stop being a spectator and making him the main character that would help to achieve the change that these NGOs want to make .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11105 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – mind mapping for a new intranet Design Thinking for Innovation | Assignment | Abdul Thomas
Challenge I am the manager of online services for a government department . After several years without any major changes to the intranet , we recently felt it was time for it to be redesigned , reinvigorated and to become more of an engagement channel for staff . The challenge for us was to create an intranet that met the needs of staff as well as senior management . In particular , to provide an intranet that helped people do their job . To achieve this , we knew it was important for the new intranet to be co- designed , something that never happened previously .
To start our ‘ what is ’ investigation , we carried out a survey of staff to get their feelings about the intranet . Analysing this data provided some useful insights . What we found was that most people were generally happy with the intranet , though there were some common themes in the responses : there were a number of common day - to - day tasks that needed to be made easier , the design was tired and could be modernised , search could be improved , and the content could be reviewed for currency .
Selection While the survey provided some useful data and insights , I felt there was a need to re - affirm the current reality and , as discussed by Cheryl Flores in the lecture material , ‘ establish criteria for the what - if idea generation phase ’ . The ideal design tool to use for this purpose was mind mapping . Mind mapping is a method used to find common themes , patterns and insights from data collected during the ‘ what is ’ phase , to help you to generate an idea or innovation that meets the need of the customer . Mind mapping was important in this project because it allowed us to really understand what staff wanted from their intranet , and notably what they did n’t want . It also was an excellent tool to use to encourage engagement and ownership of the new intranet .
Application In conducting the mind mapping , I organised for 15 participants to join in the session , and ran several different activities . The participants were representatives from across the department and were also at all levels , from senior management to more frontline staff .
I carried out five separate activities as part of the mind mapping session . Firstly , while together as a full group at the beginning , each participant was asked to state what they felt was the main purpose of the intranet , and these responses were recorded on a whiteboard . As responses were recorded , there was open discussion from the group . This helped to clearly define the reason for the session and unified the group with a common aim . Next , I had placed a number of examples of intranet home pages on the wall around the room . The participants were asked to individually look at each one , and using sticky notes , identify one thing they liked and one thing they did n’t like about each example . Each of the notes were grouped together to create common themes . Then the participants were divided into three groups . Each group was asked to design their ideal intranet using pens and large sheets of paper provided . This started to bring together the ideas and help us to start defining the criteria to use when moving to ‘ what if ’ . The last two activities were online - based ones , firstly to carry out some basic tasks using a rough wireframe my team had developed and secondly to complete a top task analysis to help identify the most common activities carried out by staff . These last two activities were carried out individually by the participants .
Insight Using mind mapping as a tool in the design approach really helped us to be better prepared for the ‘ what if ’ and ‘ what wows ’ phases of the project , which is where we are up to at the moment . It allowed us to validate some assumptions , exclude some initial ideas and really understand what staff wanted from the intranet . On a personal level , it helped me to ‘ walk in the shoes ’ of the staff ( i.e.
our users ) and appreciate some of their needs and frustrations . It also highlighted to me how critical the intranet can be to allowing staff to do what they need to do .
Using this mind mapping approach has reiterated to me the power of design thinking in exploring new possibilities for long - standing challenges . Intranets are not new , and are a source of frustration in many organisations , but by using a design thinking approach I can see many opportunities to create something that really works . In the past , the intranet team would have developed something using their best understanding , which may have been an improvement but not ‘ wowed ’ .
Approach I have probably used aspects of mind mapping in many projects that I have undertaken before . Working in the digital space , it is common practice for us to engage the user heavily in the process . But the process had not been so clearly defined before . There were some practical learnings I had which I would do differently next time , including the time allowed for the session ( I felt a little rushed — more time would be better ) , the rooms used and the process followed . I would probably do the mind mapping a little earlier in the process too , as we had done some wireframing already .
| EMAIL:
ID_NUM:
NAME_STUDENT: Abdul Thomas
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – mind mapping for a new intranet Design Thinking for Innovation | Assignment | Abdul Thomas
Challenge I am the manager of online services for a government department . After several years without any major changes to the intranet , we recently felt it was time for it to be redesigned , reinvigorated and to become more of an engagement channel for staff . The challenge for us was to create an intranet that met the needs of staff as well as senior management . In particular , to provide an intranet that helped people do their job . To achieve this , we knew it was important for the new intranet to be co- designed , something that never happened previously .
To start our ‘ what is ’ investigation , we carried out a survey of staff to get their feelings about the intranet . Analysing this data provided some useful insights . What we found was that most people were generally happy with the intranet , though there were some common themes in the responses : there were a number of common day - to - day tasks that needed to be made easier , the design was tired and could be modernised , search could be improved , and the content could be reviewed for currency .
Selection While the survey provided some useful data and insights , I felt there was a need to re - affirm the current reality and , as discussed by Cheryl Flores in the lecture material , ‘ establish criteria for the what - if idea generation phase ’ . The ideal design tool to use for this purpose was mind mapping . Mind mapping is a method used to find common themes , patterns and insights from data collected during the ‘ what is ’ phase , to help you to generate an idea or innovation that meets the need of the customer . Mind mapping was important in this project because it allowed us to really understand what staff wanted from their intranet , and notably what they did n’t want . It also was an excellent tool to use to encourage engagement and ownership of the new intranet .
Application In conducting the mind mapping , I organised for 15 participants to join in the session , and ran several different activities . The participants were representatives from across the department and were also at all levels , from senior management to more frontline staff .
I carried out five separate activities as part of the mind mapping session . Firstly , while together as a full group at the beginning , each participant was asked to state what they felt was the main purpose of the intranet , and these responses were recorded on a whiteboard . As responses were recorded , there was open discussion from the group . This helped to clearly define the reason for the session and unified the group with a common aim . Next , I had placed a number of examples of intranet home pages on the wall around the room . The participants were asked to individually look at each one , and using sticky notes , identify one thing they liked and one thing they did n’t like about each example . Each of the notes were grouped together to create common themes . Then the participants were divided into three groups . Each group was asked to design their ideal intranet using pens and large sheets of paper provided . This started to bring together the ideas and help us to start defining the criteria to use when moving to ‘ what if ’ . The last two activities were online - based ones , firstly to carry out some basic tasks using a rough wireframe my team had developed and secondly to complete a top task analysis to help identify the most common activities carried out by staff . These last two activities were carried out individually by the participants .
Insight Using mind mapping as a tool in the design approach really helped us to be better prepared for the ‘ what if ’ and ‘ what wows ’ phases of the project , which is where we are up to at the moment . It allowed us to validate some assumptions , exclude some initial ideas and really understand what staff wanted from the intranet . On a personal level , it helped me to ‘ walk in the shoes ’ of the staff ( i.e.
our users ) and appreciate some of their needs and frustrations . It also highlighted to me how critical the intranet can be to allowing staff to do what they need to do .
Using this mind mapping approach has reiterated to me the power of design thinking in exploring new possibilities for long - standing challenges . Intranets are not new , and are a source of frustration in many organisations , but by using a design thinking approach I can see many opportunities to create something that really works . In the past , the intranet team would have developed something using their best understanding , which may have been an improvement but not ‘ wowed ’ .
Approach I have probably used aspects of mind mapping in many projects that I have undertaken before . Working in the digital space , it is common practice for us to engage the user heavily in the process . But the process had not been so clearly defined before . There were some practical learnings I had which I would do differently next time , including the time allowed for the session ( I felt a little rushed — more time would be better ) , the rooms used and the process followed . I would probably do the mind mapping a little earlier in the process too , as we had done some wireframing already .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Abdul Thomas"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10160 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Carlos Hernandez
Rehabilitation - Storytelling
Challenge & Selection
The healthcare sector and more specifically the rehabilitation technologies have plenty of opportunities to be exploited . There are a lot of devices that have been the same for some time now by having the same structure and unpleasantness at sight . Consequently , kids and elders have a difficult time trusting the devices and in occasions neglecting the use of these devices despite these are design for helping them . Therefore , it is of the most importance to have a deeper understanding on where in the process people start avoiding these devices and allowing us to rethink the solution by connecting with people using the story telling tool .
Application
To apply the story telling tool we needed to visit the specialist on the subject to understand how these devices work , but must importantly go to the end user , in this specific case the kids and their parents , to understand the fear towards these devices . For this example , the following story was obtained by applying the tool after contacting with the parents of a child who had a broken arm .
First , the kid was having rejects towards the machines for the X RAY that allow doctors to dictate the arm status . They parents told us : ” The kid was afraid by the machine and doctors were n’t able to make him be still for a second ” . This makes taking XRAY scans more complex for doctors .
Secondly , whenever the kid had an injury and needs rehabilitation , they are afraid because of the previous pain and does n’t want anyone to touch the injury . Because the doctor needs to know what the status of the arm is , they usually inspect them visually and in occasions , they have to touch the place of injury .
Finally , when the rehabilitation come , the kids are frightened by going to the doctor and does n’t have the confidence to move the arm although the pain is no more , and the splint was removed . Following that , at the time of using the machines for rehabilitation was fear and reject towards It .
To sum up everything , the kid has a fear in almost each step of the rehabilitation , making the process being more complex and taking more time . The fear in many occasions is because the kid does n’t feel in a safe environment .
Insight & Approach
To outline the main points , what wows , is that although this whole process is needed for the child to get better . Because the kids are still learning and discovering there are occasions were , they feel afraid . In this experience of the rehabilitation the kid had a series of bad experiences that can be changed .
Carlos Hernandez
One approach and the one that we followed , change the rehabilitation machines to be more friendly at sight and at the same time had some sort of gaming experience in it . So , instead of avoiding the doctor they feel excitement to use the machines and get better and have a more friendly experience than just using the rehabilitation machines .
| EMAIL:
ID_NUM:
NAME_STUDENT: Carlos Hernandez, Carlos Hernandez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Carlos Hernandez
Rehabilitation - Storytelling
Challenge & Selection
The healthcare sector and more specifically the rehabilitation technologies have plenty of opportunities to be exploited . There are a lot of devices that have been the same for some time now by having the same structure and unpleasantness at sight . Consequently , kids and elders have a difficult time trusting the devices and in occasions neglecting the use of these devices despite these are design for helping them . Therefore , it is of the most importance to have a deeper understanding on where in the process people start avoiding these devices and allowing us to rethink the solution by connecting with people using the story telling tool .
Application
To apply the story telling tool we needed to visit the specialist on the subject to understand how these devices work , but must importantly go to the end user , in this specific case the kids and their parents , to understand the fear towards these devices . For this example , the following story was obtained by applying the tool after contacting with the parents of a child who had a broken arm .
First , the kid was having rejects towards the machines for the X RAY that allow doctors to dictate the arm status . They parents told us : ” The kid was afraid by the machine and doctors were n’t able to make him be still for a second ” . This makes taking XRAY scans more complex for doctors .
Secondly , whenever the kid had an injury and needs rehabilitation , they are afraid because of the previous pain and does n’t want anyone to touch the injury . Because the doctor needs to know what the status of the arm is , they usually inspect them visually and in occasions , they have to touch the place of injury .
Finally , when the rehabilitation come , the kids are frightened by going to the doctor and does n’t have the confidence to move the arm although the pain is no more , and the splint was removed . Following that , at the time of using the machines for rehabilitation was fear and reject towards It .
To sum up everything , the kid has a fear in almost each step of the rehabilitation , making the process being more complex and taking more time . The fear in many occasions is because the kid does n’t feel in a safe environment .
Insight & Approach
To outline the main points , what wows , is that although this whole process is needed for the child to get better . Because the kids are still learning and discovering there are occasions were , they feel afraid . In this experience of the rehabilitation the kid had a series of bad experiences that can be changed .
Carlos Hernandez
One approach and the one that we followed , change the rehabilitation machines to be more friendly at sight and at the same time had some sort of gaming experience in it . So , instead of avoiding the doctor they feel excitement to use the machines and get better and have a more friendly experience than just using the rehabilitation machines .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Carlos Hernandez",
"Carlos Hernandez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13342 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Startup Idea Verification - Learning Launch
Challenge & Selection :
Me and a couple of friends have had an idea for a startup that aims to source exotic chocolates & edibles sourced from all over the globe and create a market for them in India . The challenge is to find out if there is scope for such a market and to find out if it is a sustainable one or not . The project scope includes a small team working on sales & marketing in parallel to face the challenge . After going through all the tools , a learning launch seems the best idea for the specific challenges as it will give a better picture in this scenario .
Application :
For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , peer to peer marketing using various social media . Given the fact that we were a group of college students , we could generate a small momentum inside a controlled environment . We set up a small learning launch in one of the Cultural festivals by setting up a stall . We primarily focused on chocolates sourced from Europe and South America sourced from known people travelling from these places .
Insight :
By applying the learning launch tool , our team identified a few assumptions and cleared a path for future learning launches . This learning launch is considered as a controlled one as the customer base comprised of more than 95 percent students . In our approach , the results were slightly different from the ones anticipated by our team . Even though people were enthusiastic about this concept , willingness to buy the products was less amongst people . Our assumptions about enthusiasm offsetting the price factor was wrong and people were considering the budget allowance as a primary factor . The second most important factor which came up is the quality / authenticity of the items .
Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach :
Given the challenges , a learning launch seems to be the best option as this would directly face the challenges at hand . The insight gained from this controlled launch will be reflected in our future launches which will be in an uncontrolled environment . The uncontrolled launch will give us a better
picture on the future of the project whether it will be shelved or modified and launched at a bigger scale .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Startup Idea Verification - Learning Launch
Challenge & Selection :
Me and a couple of friends have had an idea for a startup that aims to source exotic chocolates & edibles sourced from all over the globe and create a market for them in India . The challenge is to find out if there is scope for such a market and to find out if it is a sustainable one or not . The project scope includes a small team working on sales & marketing in parallel to face the challenge . After going through all the tools , a learning launch seems the best idea for the specific challenges as it will give a better picture in this scenario .
Application :
For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , peer to peer marketing using various social media . Given the fact that we were a group of college students , we could generate a small momentum inside a controlled environment . We set up a small learning launch in one of the Cultural festivals by setting up a stall . We primarily focused on chocolates sourced from Europe and South America sourced from known people travelling from these places .
Insight :
By applying the learning launch tool , our team identified a few assumptions and cleared a path for future learning launches . This learning launch is considered as a controlled one as the customer base comprised of more than 95 percent students . In our approach , the results were slightly different from the ones anticipated by our team . Even though people were enthusiastic about this concept , willingness to buy the products was less amongst people . Our assumptions about enthusiasm offsetting the price factor was wrong and people were considering the budget allowance as a primary factor . The second most important factor which came up is the quality / authenticity of the items .
Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach :
Given the challenges , a learning launch seems to be the best option as this would directly face the challenges at hand . The insight gained from this controlled launch will be reflected in our future launches which will be in an uncontrolled environment . The uncontrolled launch will give us a better
picture on the future of the project whether it will be shelved or modified and launched at a bigger scale .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9780 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – End of Course Reflection
Learning Launch for India IIT(ISM Unit In - processing
Challenge I am currently a Battalion Staff member within the LVMH . We have been
struggling recently with our Soldier in - processing system . Whenever a new Soldier shows up to an Army unit , after their initial entry training ( think Basic training ) , they go through a system known as in - processing . This is some sort of checklist or procedure where the new Soldier checks in with all of the staff sections ( the civilian equivalent to areas such as HR , operations , tech support , office managers , orientation , on - boarding , etc . ) and important unit locations / people / sections to give them their name and information so they can be added to the necessary systems , and then that section can introduce themselves and provide the new Soldier with all of the necessary information to successfully inculcate into the unit . The problem lies in the fact that in an under - staffed unit , the people responsible for in-
processing these Soldiers also have a multitude of other duties that often pull them out of the office for hours on end . Vehicle maintenance , meetings , coordination with external units , you name it – we ca n’t be present in the office at all times . Consequently , these in - processing Soldiers fall through the cracks and begin their daily life in the unit without having been properly on - boarded to all the necessary systems , and then they are n’t being tracked . Our challenge is to develop a system that can ensure all these Soldiers receive the on - boarding they require , but leave the staff sections with the flexibility to not feel tied down to the office . Also , to make it even more complicated , none of these new Soldiers have computer accounts , so leveraging technology is not an option . We need to innovate a solution with little to no tech involvement – we need to pull this value out of the tools and systems that we already have in place . Selection The Digital Dialogues does not have the luxury of a financial bottom - line to drive efficiency
and success at the unit level . All improvements are derived straight from the character , hard work , and fulfillment of duty of those who serve . The most applicable tool discussed in this course is definitely the learning launch . It fits for a couple of key reasons . First , we do not have a lot of time , energy , focus , money , or resources to devote to this
problem . The problem is just big enough to cause an organizational / operational inconvenience , but nobody gets hurt , and the issues get found and corrected eventually , so it also does n’t raise enough flags to become the target of a Commander who has the power to act quickly and correct the problem swiftly .
Second , we have a constant stream of users that can be individually tracked . We have
probably an average of two to seven new Soldiers show up to the unit every week . This means that we have a consistent source for user - driven feedback , and we can make many small changes after each new Soldier provides feedback until the feedback levels out at our most efficient solution .
Design Thinking for Innovation – End of Course Reflection
Lastly , there are many areas of the in - processing checklist that could be changed or
improved . This means we need a large data pool to find the inefficiencies .
All of these factors point to the learning launch . It will be a user - driven , iterative , fail-
fast - and - cheap way to work out the kinks of the in - processing system without losing any productivity , letting any Soldier get seriously misguided , and all for the cost of about 15 minutes of my time reviewing the Soldier ’s notes about the in - processing checklist . Application As previously stated , we needed a quick and easy way to address this problem . Our
product in this scenario is the in - processing checklist , a sheet of paper that guides the Soldier to the right locations , informs them of the right people and systems they need to check in with , and then closes the loop by requiring signatures from each of these locations so that they can prove they completed it . Our application of this learning launch was simple – we made the checklist more of a
conversation – more interactive . We added areas for feedback throughout the checklist , so the Soldier could take notes of the most important points of friction or helpful things throughout the process . When a new Soldier arrived , I sent them out with the checklist and let them interact with it , conversing with each section , giving and receiving what each party needed , and then asked for comments about their experience . Although not as glamorous as other innovations , this implementation of the learning
launch was very effective . Insight
With each new Soldier that came back into my office , I would quickly open the Word
document , make the adjustments recommended by the previous Soldier , and then send the next Soldier out with the improved document . This costed me almost no time – all and all probably 30 minutes of updates per week . If a Soldier came back and had missed something due to a hole in the system , it only took me 5 minutes to walk them over to the correct location and manually correct the error , before permanently correcting it on the sheet for the next Soldier .
This iterative process for the learning launch was critical – it allowed us to fail quickly
and fail very small . Improvements were made over time , and the product will never be perfect , but this is where we leveraged one of the last points made by Professor Liedtka – be comfortable with leaving things unfinished . Our application of the learning launch leaves room for this continual improvement – and ensures it always stays the best it can be . If we become obsessed with a final product – we will establish one of these iterations as the final product , and then it stops getting better , which is the last thing we want . Approach I think because of what I have described above , any future attempts to improve this
system should also utilize the learning launch or a similar process . It is by far the best way to improve a system such as this one . The implementation can be improved , however , in the following way .
Design Thinking for Innovation – End of Course Reflection One of the biggest problems with the original checklist was lack of user interaction . It
made an inherently human process inhuman . Shaking hands , saying hello , and seeing faces became a piece of inanimate paper . I think to further improve the system , we need a learning launch of a system that re - integrates the human into in - processing . It is the Soldier ’s first experience at the unit , and it sets the tone for everything else . A survey is not the warmest welcome . I think to take it a step further even , combining the learning launch and the storytelling strategies to humanize the process could be an interesting experiment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – End of Course Reflection
Learning Launch for India IIT(ISM Unit In - processing
Challenge I am currently a Battalion Staff member within the LVMH . We have been
struggling recently with our Soldier in - processing system . Whenever a new Soldier shows up to an Army unit , after their initial entry training ( think Basic training ) , they go through a system known as in - processing . This is some sort of checklist or procedure where the new Soldier checks in with all of the staff sections ( the civilian equivalent to areas such as HR , operations , tech support , office managers , orientation , on - boarding , etc . ) and important unit locations / people / sections to give them their name and information so they can be added to the necessary systems , and then that section can introduce themselves and provide the new Soldier with all of the necessary information to successfully inculcate into the unit . The problem lies in the fact that in an under - staffed unit , the people responsible for in-
processing these Soldiers also have a multitude of other duties that often pull them out of the office for hours on end . Vehicle maintenance , meetings , coordination with external units , you name it – we ca n’t be present in the office at all times . Consequently , these in - processing Soldiers fall through the cracks and begin their daily life in the unit without having been properly on - boarded to all the necessary systems , and then they are n’t being tracked . Our challenge is to develop a system that can ensure all these Soldiers receive the on - boarding they require , but leave the staff sections with the flexibility to not feel tied down to the office . Also , to make it even more complicated , none of these new Soldiers have computer accounts , so leveraging technology is not an option . We need to innovate a solution with little to no tech involvement – we need to pull this value out of the tools and systems that we already have in place . Selection The Digital Dialogues does not have the luxury of a financial bottom - line to drive efficiency
and success at the unit level . All improvements are derived straight from the character , hard work , and fulfillment of duty of those who serve . The most applicable tool discussed in this course is definitely the learning launch . It fits for a couple of key reasons . First , we do not have a lot of time , energy , focus , money , or resources to devote to this
problem . The problem is just big enough to cause an organizational / operational inconvenience , but nobody gets hurt , and the issues get found and corrected eventually , so it also does n’t raise enough flags to become the target of a Commander who has the power to act quickly and correct the problem swiftly .
Second , we have a constant stream of users that can be individually tracked . We have
probably an average of two to seven new Soldiers show up to the unit every week . This means that we have a consistent source for user - driven feedback , and we can make many small changes after each new Soldier provides feedback until the feedback levels out at our most efficient solution .
Design Thinking for Innovation – End of Course Reflection
Lastly , there are many areas of the in - processing checklist that could be changed or
improved . This means we need a large data pool to find the inefficiencies .
All of these factors point to the learning launch . It will be a user - driven , iterative , fail-
fast - and - cheap way to work out the kinks of the in - processing system without losing any productivity , letting any Soldier get seriously misguided , and all for the cost of about 15 minutes of my time reviewing the Soldier ’s notes about the in - processing checklist . Application As previously stated , we needed a quick and easy way to address this problem . Our
product in this scenario is the in - processing checklist , a sheet of paper that guides the Soldier to the right locations , informs them of the right people and systems they need to check in with , and then closes the loop by requiring signatures from each of these locations so that they can prove they completed it . Our application of this learning launch was simple – we made the checklist more of a
conversation – more interactive . We added areas for feedback throughout the checklist , so the Soldier could take notes of the most important points of friction or helpful things throughout the process . When a new Soldier arrived , I sent them out with the checklist and let them interact with it , conversing with each section , giving and receiving what each party needed , and then asked for comments about their experience . Although not as glamorous as other innovations , this implementation of the learning
launch was very effective . Insight
With each new Soldier that came back into my office , I would quickly open the Word
document , make the adjustments recommended by the previous Soldier , and then send the next Soldier out with the improved document . This costed me almost no time – all and all probably 30 minutes of updates per week . If a Soldier came back and had missed something due to a hole in the system , it only took me 5 minutes to walk them over to the correct location and manually correct the error , before permanently correcting it on the sheet for the next Soldier .
This iterative process for the learning launch was critical – it allowed us to fail quickly
and fail very small . Improvements were made over time , and the product will never be perfect , but this is where we leveraged one of the last points made by Professor Liedtka – be comfortable with leaving things unfinished . Our application of the learning launch leaves room for this continual improvement – and ensures it always stays the best it can be . If we become obsessed with a final product – we will establish one of these iterations as the final product , and then it stops getting better , which is the last thing we want . Approach I think because of what I have described above , any future attempts to improve this
system should also utilize the learning launch or a similar process . It is by far the best way to improve a system such as this one . The implementation can be improved , however , in the following way .
Design Thinking for Innovation – End of Course Reflection One of the biggest problems with the original checklist was lack of user interaction . It
made an inherently human process inhuman . Shaking hands , saying hello , and seeing faces became a piece of inanimate paper . I think to further improve the system , we need a learning launch of a system that re - integrates the human into in - processing . It is the Soldier ’s first experience at the unit , and it sets the tone for everything else . A survey is not the warmest welcome . I think to take it a step further even , combining the learning launch and the storytelling strategies to humanize the process could be an interesting experiment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20864 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool - Storytelling
Challenge
I work in the automotive sector . I lead the learning area at the Corporate University of my organization and I ’m in charge of monitoring the progress of the training route ( courses , workshops , webinars ) of the customer service positions . My goal is to get key positions to complete all the courses they have scheduled for the year ( virtual and face - to - face ) so that they are trained to perform their role and meet their performance goals . A large part of this training route consists of pre - recorded courses hosted on our virtual platform and during the past year I was able to observe that more than 75 % of them had not been completed , the employees only participated in the face - to - face courses of their route .
Selection
Doing some interviews with the employees , I realized that most did not complete the virtual courses because they thought that it did not help them much in their daily work or that they were very general topics . Some also commented that due to the stress of the day , they did n’t have time to complete them . I needed to find a solution in which I showed them that all the courses are extremely important for any worker and that they also have specific objectives according to the path of each position . That ’s why I decided to use Storytelling to tell my own story of how the courses helped me to achieve my goals in the company .
Application
I entered the company without knowing absolutely anything about the automotive sector and at the beginning it was difficult because I had to speak with managers and maintenance technicians in technical terms that I did n’t know ; until I was introduced to the Corporate University and I immediately began taking courses about mechanics , products and other skills that have served me a lot , but also helped me grow within the company and get to the position I am in . I organized my ideas and put them into a story in which the participants can easily identify themselves . Then I began to tell my story in the various communication channels of the company : interviews , formal trainings , corporate induction , meetings , informal meetings , etc .
Insight
The results were immediate . I began to receive many inquiries and the employees became interested in seeing what other courses were available for them . I saw the added value in the following week , when the progress of virtual courses was increased by 50 % . Employees began scheduling a time in their week to complete the courses , some during the day , some at night , and some on the weekend .
Approach
The tool helped me a lot since it allowed employees not to see the virtual platform as an obligation , but as a means to fulfill their own objectives . In addition , I think it was very important for them to see a real case and identify with a person who went through the same thing that they are going through now . The course helped me a lot to get to know the tools of Design Thinking , so I am thinking of trying other situations in which I could use them and perhaps trying other tools such as visualization to redesign content or create spaces for creativity to improve some processes within the organization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool - Storytelling
Challenge
I work in the automotive sector . I lead the learning area at the Corporate University of my organization and I ’m in charge of monitoring the progress of the training route ( courses , workshops , webinars ) of the customer service positions . My goal is to get key positions to complete all the courses they have scheduled for the year ( virtual and face - to - face ) so that they are trained to perform their role and meet their performance goals . A large part of this training route consists of pre - recorded courses hosted on our virtual platform and during the past year I was able to observe that more than 75 % of them had not been completed , the employees only participated in the face - to - face courses of their route .
Selection
Doing some interviews with the employees , I realized that most did not complete the virtual courses because they thought that it did not help them much in their daily work or that they were very general topics . Some also commented that due to the stress of the day , they did n’t have time to complete them . I needed to find a solution in which I showed them that all the courses are extremely important for any worker and that they also have specific objectives according to the path of each position . That ’s why I decided to use Storytelling to tell my own story of how the courses helped me to achieve my goals in the company .
Application
I entered the company without knowing absolutely anything about the automotive sector and at the beginning it was difficult because I had to speak with managers and maintenance technicians in technical terms that I did n’t know ; until I was introduced to the Corporate University and I immediately began taking courses about mechanics , products and other skills that have served me a lot , but also helped me grow within the company and get to the position I am in . I organized my ideas and put them into a story in which the participants can easily identify themselves . Then I began to tell my story in the various communication channels of the company : interviews , formal trainings , corporate induction , meetings , informal meetings , etc .
Insight
The results were immediate . I began to receive many inquiries and the employees became interested in seeing what other courses were available for them . I saw the added value in the following week , when the progress of virtual courses was increased by 50 % . Employees began scheduling a time in their week to complete the courses , some during the day , some at night , and some on the weekend .
Approach
The tool helped me a lot since it allowed employees not to see the virtual platform as an obligation , but as a means to fulfill their own objectives . In addition , I think it was very important for them to see a real case and identify with a person who went through the same thing that they are going through now . The course helped me a lot to get to know the tools of Design Thinking , so I am thinking of trying other situations in which I could use them and perhaps trying other tools such as visualization to redesign content or create spaces for creativity to improve some processes within the organization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10068 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Tool
1.Challange
I am a college student for undergraduation as i have to study various large concept and stored all my information by collecting them from various books , lectures and online materials as well so the my challege is that to manage all this information and remeber it .
2.Selection and Application
So as i mention above situation i selected the best tool in design thinking and innovation is Mind Mapping . As you know in my day to day life i came across various information and concept daily i need to remeber them for my futuere need . So i used Mind Mapping to easy the things to explain as well as to remeber for long term effects .
3.Insights and Approach
In Mind Mapping We can stored a large content and information in very easy and shoretly such to remeber . The Good thing is that its represent the way we are thinking in Our own Mind so it gets easy to recall things and understand things easily and effectively . By using Mind Mapping i was really statisfy because its help me lot .
Last modified : 2:46 pm
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool
1.Challange
I am a college student for undergraduation as i have to study various large concept and stored all my information by collecting them from various books , lectures and online materials as well so the my challege is that to manage all this information and remeber it .
2.Selection and Application
So as i mention above situation i selected the best tool in design thinking and innovation is Mind Mapping . As you know in my day to day life i came across various information and concept daily i need to remeber them for my futuere need . So i used Mind Mapping to easy the things to explain as well as to remeber for long term effects .
3.Insights and Approach
In Mind Mapping We can stored a large content and information in very easy and shoretly such to remeber . The Good thing is that its represent the way we are thinking in Our own Mind so it gets easy to recall things and understand things easily and effectively . By using Mind Mapping i was really statisfy because its help me lot .
Last modified : 2:46 pm
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22677 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The reflection : The learning launch tool
By : Rene Brown
1- The challenge :
Hi everyone ! One big challenge that we have , while I was working in a technical institute was to create a series of learning courses on product design for the deaf community ; our resources were limited , our timeline was only 2 months , our instructors did not have any experience with the deaf community , and there was not any data that could have helps us to achieve such a goal .
2- Tool selection :
At that moment , I did not know the design thinking term , but now that I reflect , I think that we use the Learning Launch tool . We create a set of experiments that help us to gather enough data to achieve our primary goal . These experiments were focused on our instructors , future students , and the institution itself .
3- Application :
In that short period of time , we began a series of experiments in our institution . First , we gather a certified sign language specialist to adequate the institution , the instructors , and staff to our new students , creating spaces with some volunteers from both parties to learn more about sign language and their culture ; we offer a set of small courses in drawing , concept design and more ... to learn from the experiences of students , teachers , and specialists . All this was reinforced by a visual campaign that incorporated elements of the sign language that brought a lot of interest and approval from everybody in the institution and the deaf community .
All these experiments were such a great tool , thanks to all the data and experience collected , the institution was granted by the government to launch a certified technical degree for the deaf community in product design .
4 - Insight :
What I learn using this tool is the great effectiveness that experimentation can produce in any project , the great chance to improve and create new ideas , to change concepts and , the data that gathers is phenomenal . It helps to grow professionally and to have an open mind character in all the pieces at work .
5- Approach :
In this course , I learn so much . I think that I will use this tool and the visualization tool in my next projects to improve results and ideas ; the potential in data and to achieve goals is fantastic . It leaves room for creativity , learning , and to be better - solving problems .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rene Brown
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The reflection : The learning launch tool
By : Rene Brown
1- The challenge :
Hi everyone ! One big challenge that we have , while I was working in a technical institute was to create a series of learning courses on product design for the deaf community ; our resources were limited , our timeline was only 2 months , our instructors did not have any experience with the deaf community , and there was not any data that could have helps us to achieve such a goal .
2- Tool selection :
At that moment , I did not know the design thinking term , but now that I reflect , I think that we use the Learning Launch tool . We create a set of experiments that help us to gather enough data to achieve our primary goal . These experiments were focused on our instructors , future students , and the institution itself .
3- Application :
In that short period of time , we began a series of experiments in our institution . First , we gather a certified sign language specialist to adequate the institution , the instructors , and staff to our new students , creating spaces with some volunteers from both parties to learn more about sign language and their culture ; we offer a set of small courses in drawing , concept design and more ... to learn from the experiences of students , teachers , and specialists . All this was reinforced by a visual campaign that incorporated elements of the sign language that brought a lot of interest and approval from everybody in the institution and the deaf community .
All these experiments were such a great tool , thanks to all the data and experience collected , the institution was granted by the government to launch a certified technical degree for the deaf community in product design .
4 - Insight :
What I learn using this tool is the great effectiveness that experimentation can produce in any project , the great chance to improve and create new ideas , to change concepts and , the data that gathers is phenomenal . It helps to grow professionally and to have an open mind character in all the pieces at work .
5- Approach :
In this course , I learn so much . I think that I will use this tool and the visualization tool in my next projects to improve results and ideas ; the potential in data and to achieve goals is fantastic . It leaves room for creativity , learning , and to be better - solving problems .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rene Brown"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11913 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
CHALLENGE :
The first tool used was the visualization tool , which enabled a diverse variety of individuals to share their understanding of the problem space prior to trying and identifying solutions . I always use this strategy with our clients , who are NGOs who work to modernize their business or to provide their customers with new technical technologies , who may be ordinary people and companies .
SELECTION :
In the process of evaluating the distance , borders , key elements and the relationships between elements to be considered in identifying pain points and opportunities for change or solution , I have applied the technique of using a common man visualization of a problem domain with a series of questions or picks for discussion .
APPLICATION :
I begin the process by creating an instance of a problem domain graphic . I will draw on some existing material to understand the atmosphere to create the common man graphic .. Operational or procedural records , education content , marketing equipment , GAOs and other audit reports may be the current content . I perform informal interviews with one third of the parties involved in the project , if the information is not available .
The instances are plain , with simple shapes and icons on Visio or the Internet . The instances are simple . If the front / back stage view does n't work , I can create a different type of visual , either based on a high- level swimming lane phase flow , or on a different format .
For the operation , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or field of interest . Each party will obtain a poster - size graphic copy , which you can write directly on , or use sticky notes . I ask two - three questions , including 1 ) What main elements of the graph are missing ? 2 ) What are you going to adjust about this graph to represent your problem area more precisely ? 3 ) What are your main insights into the connections between the organizations in your problem area ?
I 'll give them about 10 minutes to discuss and graph the questions . Then I have a summary from each group of questions on their answers when pointing to the poster . As each group reports , I document commonalities in each group 's view and more observations from the group discussion on a further copy of the graph . I digitize the poster for each group after a session as an item , create a view that incorporates the sharing of the group conversation with new ideas and then create a revised graph with suggestions and possible improvements that they accepted as a group .
INSIGHT :
What I 've learned from the exercise with many groups is that , while the graph – especially the revised graph that contains your input – is necessary to improve your understanding of the problems to be
solved , the more valuable aspect of the activity is its shared perspectives and popular learning . The graph gives a focus to the different groups of stakeholders to share their viewpoints and to gain insights into the root causes of their problems . Although they could collaboratively build the graph in a blank slate , the discussion begins with a common man . Instead of taking time to classify them , they can quickly figure out where they are in the graph or where they 're missing and can quickly get new perspectives on interactions between key individuals . They are also able to recognize variables in the space of the problem – that is , it allows them to determine what they know not to collect information or data in which fields to provide the values for variables .
APPROACH :
Since I have discovered that shared experiences and learning are the most important element , I shall use visualization to begin a series of design thinking exercises the next time . Then , the updated graph , with combined feedback , can be a reference guide for the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
CHALLENGE :
The first tool used was the visualization tool , which enabled a diverse variety of individuals to share their understanding of the problem space prior to trying and identifying solutions . I always use this strategy with our clients , who are NGOs who work to modernize their business or to provide their customers with new technical technologies , who may be ordinary people and companies .
SELECTION :
In the process of evaluating the distance , borders , key elements and the relationships between elements to be considered in identifying pain points and opportunities for change or solution , I have applied the technique of using a common man visualization of a problem domain with a series of questions or picks for discussion .
APPLICATION :
I begin the process by creating an instance of a problem domain graphic . I will draw on some existing material to understand the atmosphere to create the common man graphic .. Operational or procedural records , education content , marketing equipment , GAOs and other audit reports may be the current content . I perform informal interviews with one third of the parties involved in the project , if the information is not available .
The instances are plain , with simple shapes and icons on Visio or the Internet . The instances are simple . If the front / back stage view does n't work , I can create a different type of visual , either based on a high- level swimming lane phase flow , or on a different format .
For the operation , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or field of interest . Each party will obtain a poster - size graphic copy , which you can write directly on , or use sticky notes . I ask two - three questions , including 1 ) What main elements of the graph are missing ? 2 ) What are you going to adjust about this graph to represent your problem area more precisely ? 3 ) What are your main insights into the connections between the organizations in your problem area ?
I 'll give them about 10 minutes to discuss and graph the questions . Then I have a summary from each group of questions on their answers when pointing to the poster . As each group reports , I document commonalities in each group 's view and more observations from the group discussion on a further copy of the graph . I digitize the poster for each group after a session as an item , create a view that incorporates the sharing of the group conversation with new ideas and then create a revised graph with suggestions and possible improvements that they accepted as a group .
INSIGHT :
What I 've learned from the exercise with many groups is that , while the graph – especially the revised graph that contains your input – is necessary to improve your understanding of the problems to be
solved , the more valuable aspect of the activity is its shared perspectives and popular learning . The graph gives a focus to the different groups of stakeholders to share their viewpoints and to gain insights into the root causes of their problems . Although they could collaboratively build the graph in a blank slate , the discussion begins with a common man . Instead of taking time to classify them , they can quickly figure out where they are in the graph or where they 're missing and can quickly get new perspectives on interactions between key individuals . They are also able to recognize variables in the space of the problem – that is , it allows them to determine what they know not to collect information or data in which fields to provide the values for variables .
APPROACH :
Since I have discovered that shared experiences and learning are the most important element , I shall use visualization to begin a series of design thinking exercises the next time . Then , the updated graph , with combined feedback , can be a reference guide for the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11013 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection :
I find myself exploring the problem of people who currently must sign up for various job portals to feel like they are doing a successful search .
My development team must empathize with the consumer to be able to propose product features that match to her customs and tastes . For that reason , I am going to use the storytelling tool , which creates an emotional connection with the character being described , as mentioned by Ruben Pabon in the video “ Storytelling Tool ” in week 2 of the course .
Application :
I make a story developed about Georgia :
Georgia is a mom and she works as an accounting assistant in the city center . She has been working in a company for 6 years and has been a mom for 6 years . She stays in her work , but she is not happy with her salary , she works already there because of her schedule that allows her to spend more time with her family . Every day she spends 3 hours on a bus
Thinks : She wishes she could work closer to spend more time home with her little daughter Bethany . She believes that for his time in the company and her good performance , he deserves a raise .
Sees : Georgia sees her daughter is growing up as she spends more time at work and loses family moments .
Feels : She feels sad for not spending time at home and disappointed at the little understanding that she receives from his boss , who does not consider the awarding of prizes and promotions due to the reduced work schedule .
Does : Georgia spends 2 hours every Sunday night looking for job opportunities on web portals , however the short time does not allow her to do a productive search .
In addition , it was accompanied by a storyboard that reflected the current situation of Georgia , a general description of the solution that is proposed , and the new reality of the character ( Georgia ) after solving her problem .
The development team participated in further feeding the story , in addition to listing the features that the application should have for it to solve Georgia problem .
All the proposals were explored and finally , the consensus was reached that defined the initial design of the prototype .
Insight & Approach :
This technique allows the participants to feel identified with some of the character 's features or to relate them to someone in their environment , in such a way that they become more involved in the production of ideas in the inspiration stage and more analytical in ideation stage .
In addition , the effect on the team 's mood is greater , and at the end of the process , they feel that they have helped someone with whom they identify and not a demographic represented by numbers .
As part of the contributions of this tool , we were able to see new functions for the application , in addition to new UI that will be tested with the end - users later .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection :
I find myself exploring the problem of people who currently must sign up for various job portals to feel like they are doing a successful search .
My development team must empathize with the consumer to be able to propose product features that match to her customs and tastes . For that reason , I am going to use the storytelling tool , which creates an emotional connection with the character being described , as mentioned by Ruben Pabon in the video “ Storytelling Tool ” in week 2 of the course .
Application :
I make a story developed about Georgia :
Georgia is a mom and she works as an accounting assistant in the city center . She has been working in a company for 6 years and has been a mom for 6 years . She stays in her work , but she is not happy with her salary , she works already there because of her schedule that allows her to spend more time with her family . Every day she spends 3 hours on a bus
Thinks : She wishes she could work closer to spend more time home with her little daughter Bethany . She believes that for his time in the company and her good performance , he deserves a raise .
Sees : Georgia sees her daughter is growing up as she spends more time at work and loses family moments .
Feels : She feels sad for not spending time at home and disappointed at the little understanding that she receives from his boss , who does not consider the awarding of prizes and promotions due to the reduced work schedule .
Does : Georgia spends 2 hours every Sunday night looking for job opportunities on web portals , however the short time does not allow her to do a productive search .
In addition , it was accompanied by a storyboard that reflected the current situation of Georgia , a general description of the solution that is proposed , and the new reality of the character ( Georgia ) after solving her problem .
The development team participated in further feeding the story , in addition to listing the features that the application should have for it to solve Georgia problem .
All the proposals were explored and finally , the consensus was reached that defined the initial design of the prototype .
Insight & Approach :
This technique allows the participants to feel identified with some of the character 's features or to relate them to someone in their environment , in such a way that they become more involved in the production of ideas in the inspiration stage and more analytical in ideation stage .
In addition , the effect on the team 's mood is greater , and at the end of the process , they feel that they have helped someone with whom they identify and not a demographic represented by numbers .
As part of the contributions of this tool , we were able to see new functions for the application , in addition to new UI that will be tested with the end - users later .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10331 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sem Selector - Learning Launch
Challenge :
So , my college has a internship scheme wherein the students have to choose the semester they want to go to a company for their internship ( let us name them 1 and 2 ) . It ’s a really important decision for the students as their future placement depends on this decision . Generally speaking , from the previous years ’ data , the students with a comparatively less CGPA prefer going in semester 1 while students with a higher CGPA tend to prefer semester 2 for their internship . That being said , CGPA is not the only criteria for selecting semester for internship . The other one is an offshoot score ( Offshoot score : The score obtained in certain specific courses ) . So my idea was to create an index that would help them choose there semester more efficiently .
Selection :
I was inspired by the video “ Learning Launch Tool ” .
What is it ?
The tool that I have selected is Learning Launch .
Learning Launch as defined in the course is a set of cheap and fast experiments that needs to be conducted with a small set of people to test the idea or hypothesis in a real marketplace with a real customer set .
Why I selected it ?
Now I had to test my idea of creating an index before presenting it in front of everyone .
As it was explained in the video , I had to test whether the idea was great just in my head ( that is whether I had a bias for the idea because of the fact that I came up with it ) or whether it would really wow and work . My team consisted of two friends I had with me and we already came to a conclusion that this was the idea everyone wanted to go through with . Now that we know why I used this tool , lets see how it was put into action .
Application :
So , to test my idea , I had to create an MVP ( Minimum Viable Product ) to a particular customer set . And that particular set was my 10 friends .
So , here is how it was put into action . I created a google form that would take their CGPA , Offshoot Scores and preferred semester of the particular student and I told them that I ’d mail back the Index that I created ( taking 50 % of CGPA and 50 % of Offshoot score ) along with the some charts and graphs that would help them to create a clear understanding of where they stand among the peers and hence can make a better and an informed decision as to which semester they would want to go to an internship in . Simple . Easy and Cheap . Fast to Test .
Now , what was the result ? Everyone when asked about the experience , said that they loved how everything was just crystal clear to them ( Where they stand , How many people were going in either semester ) and told me that they wanted this to be done on a larger dataset so that the accuracy of the inputs can be improved . Now , it was the time to scale it . So , that google form ( with minor tweaks ) was put in front of all the students and we received 120 responses out of 150 students that were to go to internship .
Insight :
Now , what I gained after I incorporated this . Basically , how the focus should always be on solving customers ’ ( here students ) problem ( i.e. adding value to them).Next , I think how important it is to get rid of the bias that we have towards our idea by interacting with people across different streams and to understand their point of view so that they can curate the focus and the importance of coming to least argued or debated solution . Next , I ’d say the importance of testing it again and again and doing it quickly and doing it at a cheap cost . Again , as he said in the video , test again and again .
Approach :
Next time , I ’d like to repeat this exercise with Visualization . With the customers and with the internal team as well . The internal team will understand my thought process in a better and an effective way . And with the students ( my customers here ) , I ’d like to present them something tangible , that really gets into their head and how my product will create value for them and how it will help them create an informed decision . I ’d like to narrate a story with pictures starting from the low the students feel when they are confused on how to choose their semester to a picture that depicts them using my product to the next picture where they make a better decision and hence get a Pre Placement Opportunity at their favourite company ( the happiness of the customer ) . Hence , this would make my idea more visible and clear to everyone and that more and more can comprehend my idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sem Selector - Learning Launch
Challenge :
So , my college has a internship scheme wherein the students have to choose the semester they want to go to a company for their internship ( let us name them 1 and 2 ) . It ’s a really important decision for the students as their future placement depends on this decision . Generally speaking , from the previous years ’ data , the students with a comparatively less CGPA prefer going in semester 1 while students with a higher CGPA tend to prefer semester 2 for their internship . That being said , CGPA is not the only criteria for selecting semester for internship . The other one is an offshoot score ( Offshoot score : The score obtained in certain specific courses ) . So my idea was to create an index that would help them choose there semester more efficiently .
Selection :
I was inspired by the video “ Learning Launch Tool ” .
What is it ?
The tool that I have selected is Learning Launch .
Learning Launch as defined in the course is a set of cheap and fast experiments that needs to be conducted with a small set of people to test the idea or hypothesis in a real marketplace with a real customer set .
Why I selected it ?
Now I had to test my idea of creating an index before presenting it in front of everyone .
As it was explained in the video , I had to test whether the idea was great just in my head ( that is whether I had a bias for the idea because of the fact that I came up with it ) or whether it would really wow and work . My team consisted of two friends I had with me and we already came to a conclusion that this was the idea everyone wanted to go through with . Now that we know why I used this tool , lets see how it was put into action .
Application :
So , to test my idea , I had to create an MVP ( Minimum Viable Product ) to a particular customer set . And that particular set was my 10 friends .
So , here is how it was put into action . I created a google form that would take their CGPA , Offshoot Scores and preferred semester of the particular student and I told them that I ’d mail back the Index that I created ( taking 50 % of CGPA and 50 % of Offshoot score ) along with the some charts and graphs that would help them to create a clear understanding of where they stand among the peers and hence can make a better and an informed decision as to which semester they would want to go to an internship in . Simple . Easy and Cheap . Fast to Test .
Now , what was the result ? Everyone when asked about the experience , said that they loved how everything was just crystal clear to them ( Where they stand , How many people were going in either semester ) and told me that they wanted this to be done on a larger dataset so that the accuracy of the inputs can be improved . Now , it was the time to scale it . So , that google form ( with minor tweaks ) was put in front of all the students and we received 120 responses out of 150 students that were to go to internship .
Insight :
Now , what I gained after I incorporated this . Basically , how the focus should always be on solving customers ’ ( here students ) problem ( i.e. adding value to them).Next , I think how important it is to get rid of the bias that we have towards our idea by interacting with people across different streams and to understand their point of view so that they can curate the focus and the importance of coming to least argued or debated solution . Next , I ’d say the importance of testing it again and again and doing it quickly and doing it at a cheap cost . Again , as he said in the video , test again and again .
Approach :
Next time , I ’d like to repeat this exercise with Visualization . With the customers and with the internal team as well . The internal team will understand my thought process in a better and an effective way . And with the students ( my customers here ) , I ’d like to present them something tangible , that really gets into their head and how my product will create value for them and how it will help them create an informed decision . I ’d like to narrate a story with pictures starting from the low the students feel when they are confused on how to choose their semester to a picture that depicts them using my product to the next picture where they make a better decision and hence get a Pre Placement Opportunity at their favourite company ( the happiness of the customer ) . Hence , this would make my idea more visible and clear to everyone and that more and more can comprehend my idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10212 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Page | 1
Reflex - Visualisation
Challenge & Section
Before identifying and defining problem areas among diverse groups of stakeholders
Possible solutions to the problem . I often use this approach for clients from government .
Institutions working to apply innovation and modernize its mission or offering
Serving US Citizens , Businesses , Non - Citizens and Other Customers I Use
Techniques that use the Strodak visualization of the problem domain with a set of questions or assignments
Discussion to enable different groups of stakeholders to learn from each other in the process of
definition Scopes , boundaries , key elements , and relationships between elements to take into account
in identification Weaknesses and opportunities for improvement or solution . Word a mis à jour la
ligne Mettre à jour quand il y a des changements .
Application
Page | 2
Start the process by creating a Straumann card from the problem domain . To develop a straw man
Graph , I use existing material available to understand the environment . Existence
Materials include operational or procedural documents , training materials , marketing materials , GAO ,
or Other audit reports . If you do not have the materials , we will have an informal interview with 1 to 3
people .
Of stakeholders who act as my primary contact for the initiative . Depending on the situation , I would
like to borrow the concept of " first stage / second stage " from before .
Investigated and discussed in David Gray 's book , The Connected Company . Front / rear stage
This approach helps to reinforce the idea that every service has a customer , even if it is an internal
service .
The internal process that the service provider interacts with and allows the organization to provide
service . Templates I 've started often have columns on the left to identify partners and values
Chain providers and Congress , GAO ,
Unions , advocacy groups , and other groups that may limit the way they are organized
Opera . Straumann 's graphics are simple , Visio or
the Internet . If the front or back view does n't work , create another type of image .
Based on a high level process flow with pools for different stakeholders or in different formats . In the
activity , divide the stakeholders into groups of 5 - 6 participants , each
Different organizations or areas of interest . Each group receives a poster - sized copy of Straumann .
Graphics that you can write directly or comment on using sticky notes . I give you 2 - 3
I give you Approximately 20 minutes to discuss the question and review the graph . So i have all the
groups
Please report the answers to these three questions , pointing out the main points of the poster . what
Each group reports , records , and further shares commonalities in their perceptions .
Ideas from group discussions with additional copies of the table . After the session
Digitize each group 's poster as an artifact , creating new insights from shared views .
Have a group discussion and create a revised graph with comments and suggestions
Changes they agreed on as a group
Page | 3
What I have learned from conducting this exercise with several groups is that while the graphic –
especially the revised graphic that incorporates their feedback – is important for reinforcing their
understanding of the problem they are working to solve , the more valuable aspect of the activity is
the shared insights and shared learning that occurs while they are working to define their problem
space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows
them to share their perspectives and develop insights into potential root causes of their problems .
While they could create the graphic from a blank slate in a collaborative manner , starting with a straw
man jump starts the conversation for them . They can quickly identify where they are in the graphic –
or if they are missing – and can more quickly gain new insights about relationships between key
entities instead of
taking time to identify them . They can also identify variables in the problem space – that is , it helps
them to identify what they do n’t know , in what areas they need to obtain information or data to
provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would
use the visualization activity as a starting point for a series of design thinking activities . Then the
revised graphic that incorporates their combined feedback can serve as a reference tool throughout
the remainder of their work .
Insight & Approach
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Page | 1
Reflex - Visualisation
Challenge & Section
Before identifying and defining problem areas among diverse groups of stakeholders
Possible solutions to the problem . I often use this approach for clients from government .
Institutions working to apply innovation and modernize its mission or offering
Serving US Citizens , Businesses , Non - Citizens and Other Customers I Use
Techniques that use the Strodak visualization of the problem domain with a set of questions or assignments
Discussion to enable different groups of stakeholders to learn from each other in the process of
definition Scopes , boundaries , key elements , and relationships between elements to take into account
in identification Weaknesses and opportunities for improvement or solution . Word a mis à jour la
ligne Mettre à jour quand il y a des changements .
Application
Page | 2
Start the process by creating a Straumann card from the problem domain . To develop a straw man
Graph , I use existing material available to understand the environment . Existence
Materials include operational or procedural documents , training materials , marketing materials , GAO ,
or Other audit reports . If you do not have the materials , we will have an informal interview with 1 to 3
people .
Of stakeholders who act as my primary contact for the initiative . Depending on the situation , I would
like to borrow the concept of " first stage / second stage " from before .
Investigated and discussed in David Gray 's book , The Connected Company . Front / rear stage
This approach helps to reinforce the idea that every service has a customer , even if it is an internal
service .
The internal process that the service provider interacts with and allows the organization to provide
service . Templates I 've started often have columns on the left to identify partners and values
Chain providers and Congress , GAO ,
Unions , advocacy groups , and other groups that may limit the way they are organized
Opera . Straumann 's graphics are simple , Visio or
the Internet . If the front or back view does n't work , create another type of image .
Based on a high level process flow with pools for different stakeholders or in different formats . In the
activity , divide the stakeholders into groups of 5 - 6 participants , each
Different organizations or areas of interest . Each group receives a poster - sized copy of Straumann .
Graphics that you can write directly or comment on using sticky notes . I give you 2 - 3
I give you Approximately 20 minutes to discuss the question and review the graph . So i have all the
groups
Please report the answers to these three questions , pointing out the main points of the poster . what
Each group reports , records , and further shares commonalities in their perceptions .
Ideas from group discussions with additional copies of the table . After the session
Digitize each group 's poster as an artifact , creating new insights from shared views .
Have a group discussion and create a revised graph with comments and suggestions
Changes they agreed on as a group
Page | 3
What I have learned from conducting this exercise with several groups is that while the graphic –
especially the revised graphic that incorporates their feedback – is important for reinforcing their
understanding of the problem they are working to solve , the more valuable aspect of the activity is
the shared insights and shared learning that occurs while they are working to define their problem
space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows
them to share their perspectives and develop insights into potential root causes of their problems .
While they could create the graphic from a blank slate in a collaborative manner , starting with a straw
man jump starts the conversation for them . They can quickly identify where they are in the graphic –
or if they are missing – and can more quickly gain new insights about relationships between key
entities instead of
taking time to identify them . They can also identify variables in the problem space – that is , it helps
them to identify what they do n’t know , in what areas they need to obtain information or data to
provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would
use the visualization activity as a starting point for a series of design thinking activities . Then the
revised graphic that incorporates their combined feedback can serve as a reference tool throughout
the remainder of their work .
Insight & Approach
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20829 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
The challenge I was facing is the following . We developed a great product in the medical device space , and everyone was excited about bringing it to market asap . The difficulty with the product was , that it was not obvious to a lay person what big of a game changer this was going to be . Selection
I selected storytelling for my challenge because this is how information is conveyed , and emotions . Good stories inspire , captivate and carry you away . They breathe life into cold , bare numbers . This is best described in the last video of week 2 of the course . It is my go - to tool for three reasons . First , it will allow for creating a higher feeling of purpose in everyone already involved and will increase employee engagement even further . Second , it will help the customer to better understand the value of our new product . And third , as mentioned in the video , it will secure the longevity of our brand and help us gain traction in the market . Application
I applied the tool in the form of a workshop . We invited a few patients with that specific condition and had a vivid discussion about how this device may be able to help them . I followed a three - step approach , beginning with capturing the initial situation . Medical staff , patients and engineers came up with a very good summary of the status quo . After that , we encouraged everyone , not just the patients , to talk about complications in their private and professional lives this condition causes . Medical staff and engineers naturally had different problems than patients , but we found common ground . Lastly , we talked about the resolution of the issue , our product . There were many different opinions about the product and in what ways it will be able to help . In the end , we distilled all the main points into a great story which we now circulate internally and externally . Insight
Everyone loves a good story . I became particularly aware of this when we were taking all the facts we had agreed upon and started to form a coherent narrative . It was amazing to see how everyone started out by trying to get heard and present their own problems , and how all of them were working toward creating the best story possible in the end . I was n’t too sure that it would work out when the workshop started , but boy was I wrong . Looking back , it really makes sense to me now . Stories are one of the few things that every culture has in common . In general , I developed a better understanding about how to aggregate different points of view and how storytelling can help pave the way for a better world . Approach
I would n’t necessarily do anything different when faced with a similar challenge because the outcome was so great . What I will definitely do is to revisit our entire approach and try to implement other design thinking elements . It ’s hard for me to put a number to the outcome we achieved and even harder to compare it to a more “ traditional ” approach . I think it would just not have worked if we had n’t used the tool . I ’m so glad we did !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
The challenge I was facing is the following . We developed a great product in the medical device space , and everyone was excited about bringing it to market asap . The difficulty with the product was , that it was not obvious to a lay person what big of a game changer this was going to be . Selection
I selected storytelling for my challenge because this is how information is conveyed , and emotions . Good stories inspire , captivate and carry you away . They breathe life into cold , bare numbers . This is best described in the last video of week 2 of the course . It is my go - to tool for three reasons . First , it will allow for creating a higher feeling of purpose in everyone already involved and will increase employee engagement even further . Second , it will help the customer to better understand the value of our new product . And third , as mentioned in the video , it will secure the longevity of our brand and help us gain traction in the market . Application
I applied the tool in the form of a workshop . We invited a few patients with that specific condition and had a vivid discussion about how this device may be able to help them . I followed a three - step approach , beginning with capturing the initial situation . Medical staff , patients and engineers came up with a very good summary of the status quo . After that , we encouraged everyone , not just the patients , to talk about complications in their private and professional lives this condition causes . Medical staff and engineers naturally had different problems than patients , but we found common ground . Lastly , we talked about the resolution of the issue , our product . There were many different opinions about the product and in what ways it will be able to help . In the end , we distilled all the main points into a great story which we now circulate internally and externally . Insight
Everyone loves a good story . I became particularly aware of this when we were taking all the facts we had agreed upon and started to form a coherent narrative . It was amazing to see how everyone started out by trying to get heard and present their own problems , and how all of them were working toward creating the best story possible in the end . I was n’t too sure that it would work out when the workshop started , but boy was I wrong . Looking back , it really makes sense to me now . Stories are one of the few things that every culture has in common . In general , I developed a better understanding about how to aggregate different points of view and how storytelling can help pave the way for a better world . Approach
I would n’t necessarily do anything different when faced with a similar challenge because the outcome was so great . What I will definitely do is to revisit our entire approach and try to implement other design thinking elements . It ’s hard for me to put a number to the outcome we achieved and even harder to compare it to a more “ traditional ” approach . I think it would just not have worked if we had n’t used the tool . I ’m so glad we did !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21295 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and Selection
I work as a professor in the mechatronics engineering program at my university ( I have only 1 year of experience , I ’m rather young ) , the subjects I teach are mainly about medical robotics and concurrent design . When I first got to the university , the first thing I noticed in my students was that they were struggling to get an idea for their project . It seemed like they focus only on some complicated functionality just to prove that they can do it , rather than solving someone ’s problem . As engineers , there is this belief that we are only surrounded by numbers and formulas , and when it comes to be creative , my students become very shy and insecure .
I decided to give them some insights on how to choose a project , using some concepts of design thinking and user centered design . After teaching those concepts , and basic steps , some of my students were still having problems to define exactly what they wanted to achieve and the impact of their project .
To try to solve this and show my students that they can be creative with their projects , I told them to use the Storytelling tool , thinking that telling a story would be easier for them . This way , they can be familiarized and empathize with the users having the problem , and then they could transmit those same feelings to other people .
Application
One group of students was very indecisive about what to do , so I told them to look for experiences near them . After a while , one of the members of this group approached me to know if the project she had in mind was good or not . She has a close family member , a child , suffering from type I diabetes , making it necessary to give the child insulin shots . I told her that it was not enough , that she needed to observe what can be improved . I told her that she is not looking for a cure , but she can try to come up with something that makes the disease more manageable .
This student noticed that the process of the insulin shots was very stressful for both the child and the parents . With this in mind , we did a little research on the matter , including what was the disease about and the different ways to take care of a patient . And because they observed stress while taking care of the child , the students went and asked a psychologist about the effects of this disease . They found out that a child can feel like they do n’t belong when they have a chronic disease . And because of the restrictions they must have , they do n’t feel like the other kids and consider themselves outsiders .
So this group focused on the experience of this family member to tell the class about the importance of making the process more “ fun ” for the child .
After some brainstorming with this group of students , they came up with a toy ( a teddy bear ) with a glucometer incorporated inside the plush toy . This device is capable of storing the data to have a history of glucose levels and keep a better track of the child ’s health . But that was not all , they programmed the toy to “ talk ” and let the parents know that it was time for a shot or a glucose
sample . Also , the plush had a toy syringe , so the child could “ apply ” a shot to the toy , and this way this process would become something more common and the child could feel more normal .
What was very interesting in their process of using the storytelling tool , is that they saw the need to ask psychologists and doctors about the disease and its effects , making this project multidisciplinary . And when it was time to present the project , unlike other groups , they made a video of the family before ( stating the problem ) and after using their device ( solving the problem ) . It was very stimulating for them , because they are used to present projects by showing circuits and diagrams , rather than stating the importance of the work . This project was entirely driven by the experience of the family , so the students were inspired with their story to do something to improve their daily lives .
Insight and approach
The students that were able to apply the storytelling tool , had great results and allow them to broaden their way to develop devices . I could see that they were more motivated to solve a person ’s problem , rather than thinking about the device first .
This tool can be very effective in the area of medical robotics . It gave the students the opportunity to really observe what is going on around them , ask questions and identify what was needed . It was a great experience for them .
But not all the students could apply this tool successfully . Some students were not quite sure on how to state a problem or who ’s story to tell . For next semester I will change my approach and show them more design thinking tools ( like the visualization tool ) , so they can choose the one that is more convenient .
Also , I ’m planning on making the steps for design thinking along with them , this way I can help them on time in their process . The students that I previously talked about , unlike others , were eager to ask questions and to spend more time besides the lecture hours to make the exercise . And because of their dedication , I could help them in every step of the way . So next time , I will take the process to the lectures and create some activities that can make them more interested .
This process taught me that it is better to concentrate and have clarity over the “ what is ? ” before going to the next step , and I know it will be helpful for my students as well . I will concentrate on this first step with them , where they usually present difficulties .
Although my engineering major has a design factor , it is based on calculations , rather than experiences . And that is something that I think I can improve in the educational process of my students .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and Selection
I work as a professor in the mechatronics engineering program at my university ( I have only 1 year of experience , I ’m rather young ) , the subjects I teach are mainly about medical robotics and concurrent design . When I first got to the university , the first thing I noticed in my students was that they were struggling to get an idea for their project . It seemed like they focus only on some complicated functionality just to prove that they can do it , rather than solving someone ’s problem . As engineers , there is this belief that we are only surrounded by numbers and formulas , and when it comes to be creative , my students become very shy and insecure .
I decided to give them some insights on how to choose a project , using some concepts of design thinking and user centered design . After teaching those concepts , and basic steps , some of my students were still having problems to define exactly what they wanted to achieve and the impact of their project .
To try to solve this and show my students that they can be creative with their projects , I told them to use the Storytelling tool , thinking that telling a story would be easier for them . This way , they can be familiarized and empathize with the users having the problem , and then they could transmit those same feelings to other people .
Application
One group of students was very indecisive about what to do , so I told them to look for experiences near them . After a while , one of the members of this group approached me to know if the project she had in mind was good or not . She has a close family member , a child , suffering from type I diabetes , making it necessary to give the child insulin shots . I told her that it was not enough , that she needed to observe what can be improved . I told her that she is not looking for a cure , but she can try to come up with something that makes the disease more manageable .
This student noticed that the process of the insulin shots was very stressful for both the child and the parents . With this in mind , we did a little research on the matter , including what was the disease about and the different ways to take care of a patient . And because they observed stress while taking care of the child , the students went and asked a psychologist about the effects of this disease . They found out that a child can feel like they do n’t belong when they have a chronic disease . And because of the restrictions they must have , they do n’t feel like the other kids and consider themselves outsiders .
So this group focused on the experience of this family member to tell the class about the importance of making the process more “ fun ” for the child .
After some brainstorming with this group of students , they came up with a toy ( a teddy bear ) with a glucometer incorporated inside the plush toy . This device is capable of storing the data to have a history of glucose levels and keep a better track of the child ’s health . But that was not all , they programmed the toy to “ talk ” and let the parents know that it was time for a shot or a glucose
sample . Also , the plush had a toy syringe , so the child could “ apply ” a shot to the toy , and this way this process would become something more common and the child could feel more normal .
What was very interesting in their process of using the storytelling tool , is that they saw the need to ask psychologists and doctors about the disease and its effects , making this project multidisciplinary . And when it was time to present the project , unlike other groups , they made a video of the family before ( stating the problem ) and after using their device ( solving the problem ) . It was very stimulating for them , because they are used to present projects by showing circuits and diagrams , rather than stating the importance of the work . This project was entirely driven by the experience of the family , so the students were inspired with their story to do something to improve their daily lives .
Insight and approach
The students that were able to apply the storytelling tool , had great results and allow them to broaden their way to develop devices . I could see that they were more motivated to solve a person ’s problem , rather than thinking about the device first .
This tool can be very effective in the area of medical robotics . It gave the students the opportunity to really observe what is going on around them , ask questions and identify what was needed . It was a great experience for them .
But not all the students could apply this tool successfully . Some students were not quite sure on how to state a problem or who ’s story to tell . For next semester I will change my approach and show them more design thinking tools ( like the visualization tool ) , so they can choose the one that is more convenient .
Also , I ’m planning on making the steps for design thinking along with them , this way I can help them on time in their process . The students that I previously talked about , unlike others , were eager to ask questions and to spend more time besides the lecture hours to make the exercise . And because of their dedication , I could help them in every step of the way . So next time , I will take the process to the lectures and create some activities that can make them more interested .
This process taught me that it is better to concentrate and have clarity over the “ what is ? ” before going to the next step , and I know it will be helpful for my students as well . I will concentrate on this first step with them , where they usually present difficulties .
Although my engineering major has a design factor , it is based on calculations , rather than experiences . And that is something that I think I can improve in the educational process of my students .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22167 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Employing visualisation techniques for charting out a user interface and user experience design flow for meals subscription plan on a mobile OS application platform .
Challenge : Used to give specific instructions to the designer as to how to develop a Ui / Ux flow experience for the application users . To inform and integrate the design process with the ease of user experience when booking weekly meal plans on the app . The basic challenge remains in a non- designer being able to narrate and explain the desired customer flow while the customers interacts on the app whilst booking the many meal plans .
The designer needs to be informed how the back - end is to be developed for the tech team to be able to add or remove data ( meal plans data ) from the back end , how the sales are to be registered , and sales data presentation for further analysis .
On the front ned , how the graphics are to look , to guide the user to where the meal plans are , from weighing and choosing amongst them and how the payment gateway will look like .
Tool Selection : Post internet surfing , one can pin down on making use of the Tableau app , since it has been custom made for non - designers . It has a wide range of design assistive tools to present the idea in an interactive format like - bubble maps , heatmaps , scatter plots etc . There is no requirement of prior design knowledge for the user . Also , it has a free version , so cash - strapped start ups can make good use of the same .
Application : The idea behind accomplishing the challenge using the aforementioned tools is to bring on the table the various design flows to be incorporated in the app . Various charts , arrow diagrams , graphs and table sheets are to be used to visually dictate the functioning of the meal booking design . The various visually appealing and intelligence stimulating diagrams would be used to present mor than just logic , rather the rationale behind the idea . Also , focus is to be on to be able for the non- designer to narrate the desired customer experience to the designer to incorporate the flow for the mobile application . It allows to put on the table the various possibilities , the existing desins employed by the firm ’s competitors and gives space for the designer ’s perspective as well . Visual images are being deployed to illustrate how the non - designer is talking and how the designer can further communicate with the application users via the application by implementing the designs .
Insight : The biggest insight gained during this process is that designer ’s function as sponges , i.e. they soak in every possible information presented to them . The more visually stimulated the data has been presented , the better the understanding of the designer , and the better result is achieved by way of arriving at a desired design flow for the application . Designers are les comfortable with raw data , worded and in sentenced , also this technique of visualisation allows non - designers to connect and speak in the designer ’s language despite having no knowledge of the same .
Approach : This approach of presenting and discussing shared insights and learning fronts makes the connection between the concerned participants smooth and easy . It ’s a lot more comfortable for both the participants to engage with each other despite being from varied educational backgrounds . The technique of visualisation and visual designing is a “ bridge the gap ” approach employed to arrive
at a desired state of agreement by way of sharing the varied possibilities in a non - verbal way and accomplish desired goals .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Employing visualisation techniques for charting out a user interface and user experience design flow for meals subscription plan on a mobile OS application platform .
Challenge : Used to give specific instructions to the designer as to how to develop a Ui / Ux flow experience for the application users . To inform and integrate the design process with the ease of user experience when booking weekly meal plans on the app . The basic challenge remains in a non- designer being able to narrate and explain the desired customer flow while the customers interacts on the app whilst booking the many meal plans .
The designer needs to be informed how the back - end is to be developed for the tech team to be able to add or remove data ( meal plans data ) from the back end , how the sales are to be registered , and sales data presentation for further analysis .
On the front ned , how the graphics are to look , to guide the user to where the meal plans are , from weighing and choosing amongst them and how the payment gateway will look like .
Tool Selection : Post internet surfing , one can pin down on making use of the Tableau app , since it has been custom made for non - designers . It has a wide range of design assistive tools to present the idea in an interactive format like - bubble maps , heatmaps , scatter plots etc . There is no requirement of prior design knowledge for the user . Also , it has a free version , so cash - strapped start ups can make good use of the same .
Application : The idea behind accomplishing the challenge using the aforementioned tools is to bring on the table the various design flows to be incorporated in the app . Various charts , arrow diagrams , graphs and table sheets are to be used to visually dictate the functioning of the meal booking design . The various visually appealing and intelligence stimulating diagrams would be used to present mor than just logic , rather the rationale behind the idea . Also , focus is to be on to be able for the non- designer to narrate the desired customer experience to the designer to incorporate the flow for the mobile application . It allows to put on the table the various possibilities , the existing desins employed by the firm ’s competitors and gives space for the designer ’s perspective as well . Visual images are being deployed to illustrate how the non - designer is talking and how the designer can further communicate with the application users via the application by implementing the designs .
Insight : The biggest insight gained during this process is that designer ’s function as sponges , i.e. they soak in every possible information presented to them . The more visually stimulated the data has been presented , the better the understanding of the designer , and the better result is achieved by way of arriving at a desired design flow for the application . Designers are les comfortable with raw data , worded and in sentenced , also this technique of visualisation allows non - designers to connect and speak in the designer ’s language despite having no knowledge of the same .
Approach : This approach of presenting and discussing shared insights and learning fronts makes the connection between the concerned participants smooth and easy . It ’s a lot more comfortable for both the participants to engage with each other despite being from varied educational backgrounds . The technique of visualisation and visual designing is a “ bridge the gap ” approach employed to arrive
at a desired state of agreement by way of sharing the varied possibilities in a non - verbal way and accomplish desired goals .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16949 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization through Prototypes
Challenge I am member of an organization where we design , test and mass produce 2 wheelers and 3 wheelers . I work as Design engineer in Research and Development department . Our main challenge was to create innovative designs to keep up with the emerging market needs and for future growth of the company . One such task was for me to design a gearbox for a 3 - wheeler Electric vehicle . This project was initialized to align the Indian government mission of reducing pollution and Make in India movement . During one of the initial trials of making a mechanism for a transmission system , I just had to present a design and challenge was to convince my colleagues and HODs to let me pursue an innovative design and to get the internal customers pain points and feedback .
Selection The tool I used here to put my ideas across and persuade others to make sure that there is a shared understanding amongst all the stakeholders before directly jumping to the solutions . I had to work with HODs to the lowest level of contract labors for the proof of the concept .
Application To create the design , I used Computer Aided Designing tool – CREO to show the 3D models of the design prepared . This helped us in visualizing the initial design and make sure that the concept fits in the available space in the existing vehicle . Even after this activity , few of the review panel members from the Design Review were skeptic about the application of the concept in the vehicle in dynamic conditions . To have a common understanding across the departments before using this solution , we arranged a meeting with Subject Expert Matters .
For this activity , I had created a working model with the help of 3D printing method Fusion Deposition Modelling to help everyone visualize the parts ’ functioning and to enable others to clearly see the working of the parts . Once the meeting started , we also used the Storytelling tool to make sure that the participants of the meeting were kept interested by showing the evolution of the transmission over the years and then jumped to our concept . Then we showcased our prototypes to everyone and we assured them that these are the initial trials and we wanted their feedback on wither manufacturing or assembly or quality improvements so that their inputs are valued and thus to keep them closely knit and feel contributed .
After this SEM feedback session , all the feedbacks were documented and circulated . In the next meeting , the action plan from the previous meetings were discussed and clarified why few of the feedbacks were not incorporated in the design .
All the stakeholders had got a hands on these parts and provided valuable feedbacks which had gone back into the design room and were rectified then to make sure that we created a design which is easy to manufacture , assemble and to service . Most of the parts do not consider the pain points of the stakeholders and thus the parts are heavily criticized by them in either assembly line or service centers .
This process of SEM meetings to showcase the existing design helped them visualize the functionality and helped them give the feedbacks even before manufacturing the parts . This helped the design team to make sure that there were minimal design changes and the time to deliver designs shrunk to a large extent .
Insight & Approach Learning and insights in this activity is that people tend to give feedback better on the physical parts rather than just showing 3D models . They feel valued when they are pooled in the design stage itself . This helped the whole organization to shrink the project timeline and deliver the projects prior to the competitors and staying ahead of them . During the initial showcase of CAD models , there were very few inputs , and when we shifted to have SEM meetings with prototype , we understood the diverse issues from the stakeholders ’ point of view and vice versa . This helped us identify the potential root causes and with this collaborative effort , we used the Design reviews to show the graphic changes that were incorporated to obtain instant feedback .
From this project , when we realized the potential benefits of SEM meetings with prototype , we used this visualization activity as a starting point for design thinking activities for upcoming projects as well . This helped us to start as a reference point and thus it acted as a tool throughout each and every project so that the concerned stakeholder was also thinking in same lines as ours to help us better design parts that were appreciated by most of the stakeholders and also crunched the project timeline .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization through Prototypes
Challenge I am member of an organization where we design , test and mass produce 2 wheelers and 3 wheelers . I work as Design engineer in Research and Development department . Our main challenge was to create innovative designs to keep up with the emerging market needs and for future growth of the company . One such task was for me to design a gearbox for a 3 - wheeler Electric vehicle . This project was initialized to align the Indian government mission of reducing pollution and Make in India movement . During one of the initial trials of making a mechanism for a transmission system , I just had to present a design and challenge was to convince my colleagues and HODs to let me pursue an innovative design and to get the internal customers pain points and feedback .
Selection The tool I used here to put my ideas across and persuade others to make sure that there is a shared understanding amongst all the stakeholders before directly jumping to the solutions . I had to work with HODs to the lowest level of contract labors for the proof of the concept .
Application To create the design , I used Computer Aided Designing tool – CREO to show the 3D models of the design prepared . This helped us in visualizing the initial design and make sure that the concept fits in the available space in the existing vehicle . Even after this activity , few of the review panel members from the Design Review were skeptic about the application of the concept in the vehicle in dynamic conditions . To have a common understanding across the departments before using this solution , we arranged a meeting with Subject Expert Matters .
For this activity , I had created a working model with the help of 3D printing method Fusion Deposition Modelling to help everyone visualize the parts ’ functioning and to enable others to clearly see the working of the parts . Once the meeting started , we also used the Storytelling tool to make sure that the participants of the meeting were kept interested by showing the evolution of the transmission over the years and then jumped to our concept . Then we showcased our prototypes to everyone and we assured them that these are the initial trials and we wanted their feedback on wither manufacturing or assembly or quality improvements so that their inputs are valued and thus to keep them closely knit and feel contributed .
After this SEM feedback session , all the feedbacks were documented and circulated . In the next meeting , the action plan from the previous meetings were discussed and clarified why few of the feedbacks were not incorporated in the design .
All the stakeholders had got a hands on these parts and provided valuable feedbacks which had gone back into the design room and were rectified then to make sure that we created a design which is easy to manufacture , assemble and to service . Most of the parts do not consider the pain points of the stakeholders and thus the parts are heavily criticized by them in either assembly line or service centers .
This process of SEM meetings to showcase the existing design helped them visualize the functionality and helped them give the feedbacks even before manufacturing the parts . This helped the design team to make sure that there were minimal design changes and the time to deliver designs shrunk to a large extent .
Insight & Approach Learning and insights in this activity is that people tend to give feedback better on the physical parts rather than just showing 3D models . They feel valued when they are pooled in the design stage itself . This helped the whole organization to shrink the project timeline and deliver the projects prior to the competitors and staying ahead of them . During the initial showcase of CAD models , there were very few inputs , and when we shifted to have SEM meetings with prototype , we understood the diverse issues from the stakeholders ’ point of view and vice versa . This helped us identify the potential root causes and with this collaborative effort , we used the Design reviews to show the graphic changes that were incorporated to obtain instant feedback .
From this project , when we realized the potential benefits of SEM meetings with prototype , we used this visualization activity as a starting point for design thinking activities for upcoming projects as well . This helped us to start as a reference point and thus it acted as a tool throughout each and every project so that the concerned stakeholder was also thinking in same lines as ours to help us better design parts that were appreciated by most of the stakeholders and also crunched the project timeline .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16220 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection I was interested in photography since childhood . But , in India a kid pursuing photography as hobby is looked down upon and doomed to fail in his future . Hence , I pursued engineering as everyone else . To be easier on myself , I was interested in the gizmos and paraphernalia , and had a skill for coding and hence pursued computer science engineering . Post engineering , I bought myself a mid - level dslr and started clicking passionately . I clicked 100 straight days in manual mode and acquired plenty of photos . Few were great by luck , but most of them were worse with no purpose of keeping them in my hard drive . I started showing my photos ( respectively good ones ) to my friends and colleagues and they each said how I should improve and what is lacking in the photographs which I made .
The challenge was to somehow improve my photos and make them liked by my social circle . I chose the same set of environment and similar scenario to click images but with a twist in them . The tool I used was the mind - mapping where I jotted down various elements which could have gone wrong . Starting from color of the image to positioning of the subject with respect to the negative space .
Application I then short listed the major parameters I can change and the element which I could improve upon instantly was the vantage point . Vantage point is the viewing angle of a person . So , I started changing the vantage point of my camera . Sometimes I will click from the flat ground and other times I would raise my hand high in the air to get a birds ’ eye view .
Insight Over the period of next hundred days I changed my vantage point and started clicking again . The image quality had not changed much but now the same set of friends and colleagues started liking the images . This changed the people opinion towards the images . The color and the contrast were still off but they found something different and since they had never seen such a vantage point , most of my viewers started liking the images . I noted that people liked something which is much different then what they see usually .
Post my insight of changing the vantage point , I worked my scene with various other parameters . I created an arrow diagram making those parameters inter - dependent to each other and what to do when I need to work the scene .
Approach Mind mapping helped me chart out what steps I needed to improve in my image and to date I use the mind map technique to work my scene and get the best results out of it . Starting with where the sun is located , where should I place my subject , where should it ’s shadow fall , whether I want the shadow in my frame , what ’s in the background , whether the negative space is distracting , whether I can follow the 1/3rd rule or the s - curve to improve the image and finally whether my ISO , aperture and shutter speed are rightly set .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection I was interested in photography since childhood . But , in India a kid pursuing photography as hobby is looked down upon and doomed to fail in his future . Hence , I pursued engineering as everyone else . To be easier on myself , I was interested in the gizmos and paraphernalia , and had a skill for coding and hence pursued computer science engineering . Post engineering , I bought myself a mid - level dslr and started clicking passionately . I clicked 100 straight days in manual mode and acquired plenty of photos . Few were great by luck , but most of them were worse with no purpose of keeping them in my hard drive . I started showing my photos ( respectively good ones ) to my friends and colleagues and they each said how I should improve and what is lacking in the photographs which I made .
The challenge was to somehow improve my photos and make them liked by my social circle . I chose the same set of environment and similar scenario to click images but with a twist in them . The tool I used was the mind - mapping where I jotted down various elements which could have gone wrong . Starting from color of the image to positioning of the subject with respect to the negative space .
Application I then short listed the major parameters I can change and the element which I could improve upon instantly was the vantage point . Vantage point is the viewing angle of a person . So , I started changing the vantage point of my camera . Sometimes I will click from the flat ground and other times I would raise my hand high in the air to get a birds ’ eye view .
Insight Over the period of next hundred days I changed my vantage point and started clicking again . The image quality had not changed much but now the same set of friends and colleagues started liking the images . This changed the people opinion towards the images . The color and the contrast were still off but they found something different and since they had never seen such a vantage point , most of my viewers started liking the images . I noted that people liked something which is much different then what they see usually .
Post my insight of changing the vantage point , I worked my scene with various other parameters . I created an arrow diagram making those parameters inter - dependent to each other and what to do when I need to work the scene .
Approach Mind mapping helped me chart out what steps I needed to improve in my image and to date I use the mind map technique to work my scene and get the best results out of it . Starting with where the sun is located , where should I place my subject , where should it ’s shadow fall , whether I want the shadow in my frame , what ’s in the background , whether the negative space is distracting , whether I can follow the 1/3rd rule or the s - curve to improve the image and finally whether my ISO , aperture and shutter speed are rightly set .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18386 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection As a current student , I was often very annoyed when I was presenting because I could not successfully bring the attention to my presentations , both from my professors and classmates . I assumed that in most of the cases I made a great job and felt sad because I could not share efficiently what I have done , due to the fact that all the students were presenting something on the same topic , hence , that the hour and a half session was very repetitive and monotone . Nevertheless , I quickly realized that it was more enjoyable for my professors , my classmates , and I when I could personalize it to my own perception or experience , and ultimately use a storytelling tool . As a matter of fact , relying on storytelling is very effective and proves my understanding of the topic covered , while adding a creative touch . I realized that as soon as I starts to use such tool , both my professors and classmates are more focus on what I am saying , and getting the attention helps me to improve my presentation skills at that same moment . Application I had once a course called “ Aid , Development and Entrepreneurship ” in which in a group of 5 , we had to elaborate a social business idea to implement in an assigned country , which was in our case Singapore . It was a really interesting and intensive course , that all my class liked a lot . All groups had to present on that same day , and the goal was to present like if we were in front of investors who could invest in only one social business . Hence , the competition was fierce . With my group , we decided to use that storytelling tool all along our presentation in order to keep our audience focused and differentiate it through making it more personal . The social issue we found to solve through a social business idea was the creation of an organization , in partnership with a university in Singapore , which would give access to a minimal education to Asian ( mainly from the Philippines ) maids in Singapore in order to empower them . We started by contrasting the fact that Singapore is known to be such an amazing city , but that 15 % of its population workforce are maids , who did not and do not have the same amazing opportunities as their neighbours in that small city - state . In addition , we explained our audience what a typical day - off looks like for them , and how we could help them opening the door to a better quality of life , always with suspense , along with coming impactful data . For instance , we explained them how the maids could inevitably benefit from this association , as well as their families , their employers , and the Singaporean economy as a whole . As a good storytelling tool application does not terminate without an end which is not about the initial story , we took the example of a similar social business already implemented in Hong - Kong . Indeed , we used the testimonies of the segmented population to illustrate how it has helped them in many ways in their daily lives , which gave space for reflection of the audience , in that case potential investors that had to elect the most efficient and impactful social business project . Insight & approach Using this storytelling tool , with stunning facts , accurate data and creative recommendations , while letting space to reflections all along our presentation gave us a huge credibility . We indeed got the “ prize ” of the investors giving us the money , or in other words got the maximum grade ;-) . It was a really interesting experience in which we really succeed to catch the attention of our professor and classmates through leading them to an inspirational opportunity , that we all connect with and rely on thanks to common values : investors of social business all have the same passion : having a positive impact on the world .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection As a current student , I was often very annoyed when I was presenting because I could not successfully bring the attention to my presentations , both from my professors and classmates . I assumed that in most of the cases I made a great job and felt sad because I could not share efficiently what I have done , due to the fact that all the students were presenting something on the same topic , hence , that the hour and a half session was very repetitive and monotone . Nevertheless , I quickly realized that it was more enjoyable for my professors , my classmates , and I when I could personalize it to my own perception or experience , and ultimately use a storytelling tool . As a matter of fact , relying on storytelling is very effective and proves my understanding of the topic covered , while adding a creative touch . I realized that as soon as I starts to use such tool , both my professors and classmates are more focus on what I am saying , and getting the attention helps me to improve my presentation skills at that same moment . Application I had once a course called “ Aid , Development and Entrepreneurship ” in which in a group of 5 , we had to elaborate a social business idea to implement in an assigned country , which was in our case Singapore . It was a really interesting and intensive course , that all my class liked a lot . All groups had to present on that same day , and the goal was to present like if we were in front of investors who could invest in only one social business . Hence , the competition was fierce . With my group , we decided to use that storytelling tool all along our presentation in order to keep our audience focused and differentiate it through making it more personal . The social issue we found to solve through a social business idea was the creation of an organization , in partnership with a university in Singapore , which would give access to a minimal education to Asian ( mainly from the Philippines ) maids in Singapore in order to empower them . We started by contrasting the fact that Singapore is known to be such an amazing city , but that 15 % of its population workforce are maids , who did not and do not have the same amazing opportunities as their neighbours in that small city - state . In addition , we explained our audience what a typical day - off looks like for them , and how we could help them opening the door to a better quality of life , always with suspense , along with coming impactful data . For instance , we explained them how the maids could inevitably benefit from this association , as well as their families , their employers , and the Singaporean economy as a whole . As a good storytelling tool application does not terminate without an end which is not about the initial story , we took the example of a similar social business already implemented in Hong - Kong . Indeed , we used the testimonies of the segmented population to illustrate how it has helped them in many ways in their daily lives , which gave space for reflection of the audience , in that case potential investors that had to elect the most efficient and impactful social business project . Insight & approach Using this storytelling tool , with stunning facts , accurate data and creative recommendations , while letting space to reflections all along our presentation gave us a huge credibility . We indeed got the “ prize ” of the investors giving us the money , or in other words got the maximum grade ;-) . It was a really interesting experience in which we really succeed to catch the attention of our professor and classmates through leading them to an inspirational opportunity , that we all connect with and rely on thanks to common values : investors of social business all have the same passion : having a positive impact on the world .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18399 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I was the lead engineer for a software solution that scientists in our company used in order to prepare clinical reports for their clients . Their clients were oncologists who used the report to make clinical decisions regarding treatment for their patients . The input toward the creation of a report was a patient diagnosis and a list of genetic observations driving that patient ’s cancer . The output was a list of individualized treatment recommendations given knowledge stored in the organization ’s knowledge base .
Due to technical difficulties , the scientists were observing that the software was returning the wrong treatment recommendations . As a result , the scientists were being forced to manually fix the same errors over and over while under pressure from their oncology clients who needed the report urgently .
Selection
To solve the reporting error problem , I used storytelling . In specific , I worked with scientists and engineers to put together ‘ patient report journeys ’ , which is a type of ‘ journey mapping ’ . Journey mapping is a tool to capture the steps that a client goes through in order to accomplish a goal . Since the intent of the software was to automate the steps that a scientist would go through to produce the final report based on a set of decision rules , journey mapping was the appropriate tool as it could provide a way to visually contrast the steps and decision points that a scientist would take in order to put together a high quality report vs how the software was implementing them .
Application
My team and I needed to understand and map the journey of a patient report through several decision points in order to understand where the wrong information was being added or omitted given the inputs and expected outputs .
Since the errors were only happening in some reports , we needed to create several ‘ patient report journeys ’ ( including inputs and expected outputs ) .
For example , if the patient had been diagnosed with melanoma and the genetic observations revealed a mutation in the BRAF gene , we would map out every decision point where a treatment was added or removed from the report given the information provided in the previous step — we called these ‘ decision gates ’ . We would then compare the software generated output against the expected output in order to identify the decision gate at which the wrong output was being created . For example “ does the knowledge- base have a recommended treatment given this specific mutation in the BRAF gene in melanoma ? If yes , output the recommended treatment(s ) , otherwise output ‘ no recommendation ’ text ” .
By comparing the desired patient report journeys against those produced by the scientists , we learned that the treatment recommendation was being manually removed from the knowledge - base by the scientists in some cases - whereas their intent had been to remove the recommendation for one specific patient report ( eg . because the patient had already received that therapy in the past ) , the result was that the recommendation was being removed from all subsequent reports , thus causing the missing recommendations that needed to be fixed .
The journey mapping approach was effective in creating a shared understanding between the engineers and the scientists on the decision points and their sequence - once these decision steps were mapped out , the scientists could finally understand exactly why the software was producing a given output . As a result , the combined team agreed on new decision rules to be created to handle special cases ( eg . the scientist would mark a recommendation removal as “ exception ” and the software would respond by treating that report differently ) . Through several iterations of focusing on revising the decision gates , the combined team was able to obtain a long term shared understanding that avoided future errors and empowered the scientists with a tool to communicate with the engineers .
This approach could have been even more effective if , instead of trying to put together the journey maps after the software was in production , these had been prepared and aligned with the scientists before the software was created .
Insight & Approach
As a engineering lead , when I am trying to understand what end - users need to accomplish with a given tool , it ’s hard to keep track of all the edge cases where the tool has to respond to the user ’s expectations . As such , it is tempting to ignore the edge cases and instead to create software specifications that address the majority of cases using the 80/20 rule ( i.e. automate for 80 % of the problems , solve the other 20 % manually ) . The journey mapping tool helped me understand how important it is to collect not only the use case majority as a journey map but also pinpoint where the edge cases deviate from the norm . This way , even if the software team can not automate every single edge case , a journey map is an extremely powerful communication tool to align on what the software can and can not do .
The journey mapping approach was useful to identify points of misalignment between the expectation and the product but it was used retrospectively once problems emerged as opposed to proactively before the implementation began . If it had been put in place ahead of any software implementation , it would have avoided significant frustration , delays and re - work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I was the lead engineer for a software solution that scientists in our company used in order to prepare clinical reports for their clients . Their clients were oncologists who used the report to make clinical decisions regarding treatment for their patients . The input toward the creation of a report was a patient diagnosis and a list of genetic observations driving that patient ’s cancer . The output was a list of individualized treatment recommendations given knowledge stored in the organization ’s knowledge base .
Due to technical difficulties , the scientists were observing that the software was returning the wrong treatment recommendations . As a result , the scientists were being forced to manually fix the same errors over and over while under pressure from their oncology clients who needed the report urgently .
Selection
To solve the reporting error problem , I used storytelling . In specific , I worked with scientists and engineers to put together ‘ patient report journeys ’ , which is a type of ‘ journey mapping ’ . Journey mapping is a tool to capture the steps that a client goes through in order to accomplish a goal . Since the intent of the software was to automate the steps that a scientist would go through to produce the final report based on a set of decision rules , journey mapping was the appropriate tool as it could provide a way to visually contrast the steps and decision points that a scientist would take in order to put together a high quality report vs how the software was implementing them .
Application
My team and I needed to understand and map the journey of a patient report through several decision points in order to understand where the wrong information was being added or omitted given the inputs and expected outputs .
Since the errors were only happening in some reports , we needed to create several ‘ patient report journeys ’ ( including inputs and expected outputs ) .
For example , if the patient had been diagnosed with melanoma and the genetic observations revealed a mutation in the BRAF gene , we would map out every decision point where a treatment was added or removed from the report given the information provided in the previous step — we called these ‘ decision gates ’ . We would then compare the software generated output against the expected output in order to identify the decision gate at which the wrong output was being created . For example “ does the knowledge- base have a recommended treatment given this specific mutation in the BRAF gene in melanoma ? If yes , output the recommended treatment(s ) , otherwise output ‘ no recommendation ’ text ” .
By comparing the desired patient report journeys against those produced by the scientists , we learned that the treatment recommendation was being manually removed from the knowledge - base by the scientists in some cases - whereas their intent had been to remove the recommendation for one specific patient report ( eg . because the patient had already received that therapy in the past ) , the result was that the recommendation was being removed from all subsequent reports , thus causing the missing recommendations that needed to be fixed .
The journey mapping approach was effective in creating a shared understanding between the engineers and the scientists on the decision points and their sequence - once these decision steps were mapped out , the scientists could finally understand exactly why the software was producing a given output . As a result , the combined team agreed on new decision rules to be created to handle special cases ( eg . the scientist would mark a recommendation removal as “ exception ” and the software would respond by treating that report differently ) . Through several iterations of focusing on revising the decision gates , the combined team was able to obtain a long term shared understanding that avoided future errors and empowered the scientists with a tool to communicate with the engineers .
This approach could have been even more effective if , instead of trying to put together the journey maps after the software was in production , these had been prepared and aligned with the scientists before the software was created .
Insight & Approach
As a engineering lead , when I am trying to understand what end - users need to accomplish with a given tool , it ’s hard to keep track of all the edge cases where the tool has to respond to the user ’s expectations . As such , it is tempting to ignore the edge cases and instead to create software specifications that address the majority of cases using the 80/20 rule ( i.e. automate for 80 % of the problems , solve the other 20 % manually ) . The journey mapping tool helped me understand how important it is to collect not only the use case majority as a journey map but also pinpoint where the edge cases deviate from the norm . This way , even if the software team can not automate every single edge case , a journey map is an extremely powerful communication tool to align on what the software can and can not do .
The journey mapping approach was useful to identify points of misalignment between the expectation and the product but it was used retrospectively once problems emerged as opposed to proactively before the implementation began . If it had been put in place ahead of any software implementation , it would have avoided significant frustration , delays and re - work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14472 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING ACTIVITY - 4
Project : Electric bikes
Team Number : 05
Team members : Karan Patel
TASK 1 - STORY TELLING IN PROBLEM FRAMING
Given below are some of the problems expressed by the
consumers
1 . E - bikes tend to have low resale value .
2 . Maintenance and repairs are too costly .
3 . Riding range remains low .
4 . Battery charge time is too long
5 . Battery has a rather short life span
TASK 2 - STORY TELLING IN SOLUTION FRAMING
Technical Details :
Security :
Air Bags for saving the life .
Can be connected to smartphones .
Tube less tires to avoid punchers in between of a journey .
Adjustable height according to their convenience .
It has gears as normal bikes with different power levels .
Tracking :
It can be tracking through mobile in a smartphone manner
So that we can check the status of the bike charging ,
condition etc .
Battery Life :
It has a good battery life that lasts more than the existing
bikes which makes you travel more distance .
Capacity of the battery is 65V 30Ah
Performance :
The acceleration rate is 20kmph in a second
The brakes are disc brakes that acts instantly .
The charging time is 5 hrs
The battery lasts for 70 kms
Solutions given by designers to the
consumer problems :
1 . Running Costs : As they are expensive as compared to
petrol bikes but when we think about the fuel and
electricity it will say that it was n’t more expensive .
2 . Motor Life : It can be used more than 8 years with running
25000kms without any single issue .
3 . Resale Value : The resale value of E - Bike is less compared
to fuel bike but it is more friendly to the current generation
of people .
4 . Battery Life : The battery life is good but you have to be
aware of some safety measures of the parts in E - Bike like
not making the bike over charging .
Advantages of E - Bike both Technically
and Financially :
It is eco friendly that helps us to save the environment that
the present generation is wanted to do .
It saves the wastage of money compared to fuel bikes as
the price of fuel is more now a days Consumer Feedback :
The seating is comfortable and easy to balancing . The height
problem is resolved for the short raiders .
The E - Bike ’s tracking system and airbag system helps to
monitor our vehicle and safety of the raider .
The vehicle is smart and smooth to handle . Its battery is also
last good enough to a good ride . It is affordable to buy .
I am glad to have product like this .
| EMAIL:
ID_NUM:
NAME_STUDENT: Karan Patel
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING ACTIVITY - 4
Project : Electric bikes
Team Number : 05
Team members : Karan Patel
TASK 1 - STORY TELLING IN PROBLEM FRAMING
Given below are some of the problems expressed by the
consumers
1 . E - bikes tend to have low resale value .
2 . Maintenance and repairs are too costly .
3 . Riding range remains low .
4 . Battery charge time is too long
5 . Battery has a rather short life span
TASK 2 - STORY TELLING IN SOLUTION FRAMING
Technical Details :
Security :
Air Bags for saving the life .
Can be connected to smartphones .
Tube less tires to avoid punchers in between of a journey .
Adjustable height according to their convenience .
It has gears as normal bikes with different power levels .
Tracking :
It can be tracking through mobile in a smartphone manner
So that we can check the status of the bike charging ,
condition etc .
Battery Life :
It has a good battery life that lasts more than the existing
bikes which makes you travel more distance .
Capacity of the battery is 65V 30Ah
Performance :
The acceleration rate is 20kmph in a second
The brakes are disc brakes that acts instantly .
The charging time is 5 hrs
The battery lasts for 70 kms
Solutions given by designers to the
consumer problems :
1 . Running Costs : As they are expensive as compared to
petrol bikes but when we think about the fuel and
electricity it will say that it was n’t more expensive .
2 . Motor Life : It can be used more than 8 years with running
25000kms without any single issue .
3 . Resale Value : The resale value of E - Bike is less compared
to fuel bike but it is more friendly to the current generation
of people .
4 . Battery Life : The battery life is good but you have to be
aware of some safety measures of the parts in E - Bike like
not making the bike over charging .
Advantages of E - Bike both Technically
and Financially :
It is eco friendly that helps us to save the environment that
the present generation is wanted to do .
It saves the wastage of money compared to fuel bikes as
the price of fuel is more now a days Consumer Feedback :
The seating is comfortable and easy to balancing . The height
problem is resolved for the short raiders .
The E - Bike ’s tracking system and airbag system helps to
monitor our vehicle and safety of the raider .
The vehicle is smart and smooth to handle . Its battery is also
last good enough to a good ride . It is affordable to buy .
I am glad to have product like this .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Karan Patel"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 333 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Story - telling
Challenge and selection :
Story - telling suits my profession very well . I work as the Head of Department for the National scouts and guides ( for boys and girls ) which is essentially know for its excellence in moulding the younger generation into quality development and contributing to education of youth through a value system based on prepared laws . My profession is to motivate and inspire students to be a part of this and a few times it requires us to fill the students with motivation and dig up the areas which prick their confidence . Eventually taking responsibility for the processes , accommodation , looking after student activities , teaching them disaster management , making tools through forest resources , is my job .I meet thousands of students every year . Story telling technique always works best for this case since students can relate themselves with it and find their dose of encouragement through the characters in the stories . Often students come up with problems which they are hesitant to share with their parents and strive to gain independence and fall in to doubts . Through stories , a bond with students is created through which they open up and revert back to being well rounded individuals .
Application :
I have had experience about story telling . In discussing career options and goals and trying to make them open up to explore new branches and opportunities by setting up workshops , its important to impose special attention to their personal problems and know what ’s making them diverting themselves ( be it wontedly or unwontedly , by force or consent ) from their dream . I always used to list out inspirational stories of people who were successful in life through their talent and dedication . One of the students was always rigid and serious with his behaviour and was quite silent . He looked like he was hiding a huge amount of pain . I reached out to him . I spent many hours giving him company and understood what kind of pressure he is facing from his parents who expect more and more from him , eventually discouraging him , even for his achievements since they are not that huge when compared to his friends . He was devoid of encouragement when he scored second in his class and his parents were unhappy with him for the fact that he was n’t the first ranker and many cases which are similar to this . He expressed the fact that he did n’t wanted to be a part of the scouting and guiding program , but still his parents wanted him to be here . He was in vain that he would never be able to satisfy his parents . I wanted him to feel me as a friend so that he could dig up the pain and release it from his heavy heart .
Insight & Approach :
It was emotional . Clearly , I understood that he would feel better if he had known that he is not alone . Hence I came up with my friend ’s experience which was of similar result . I told him how frightening it was when my friend went through anxiety attacks when her parents wanted extreme best from her . I explained him how my friend went quitting her food to save time for her academic life was saddening . I told him that when things escalated to extreme , she had to be in hospital for the stress and low sugar - blood levels ( due to quitting food ) which shattered her parents life immensely . I told him that the consequence of expecting more from a child , was very well understood by her parents after a detailed counselling by the therapist .I concluded with the fact that her parents understood that wanting their child to over - achieve , was a fault and after that , they stopped doing that and encouraged their child ’s natural speed . After knowing this , he was happy and satisfied to realize that he got saved from the consequences .
This story gave him the push to be himself and not be influenced by people ’s expectations and relieved him from his sadness . I also talked to his parents and told the same story . It was all good and happy .
Sometimes stories help us feel that we are not alone and implicitly give us solutions to our problems and allow us to take guidance from the experienced .
After that , I used to tell my students about this scenario and make them feel comfortable .
I explained this whole scenario in many events and workshops in latter courses and also continued the approach of personal attachment by assigning a counsellor to every 10 students . This propagated better attachment and reduction in vulnerability , eventually in my succeeding camps .
When the case is about attachment and understanding , story - telling is the best solution . When the problem is not emotional and related to forming innovative ideas , other approaches like mind - mapping are applied .
I’am great full for the fact that my students approach me to find solution to a problem and my responsibility of being the head of department has been always exciting .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Story - telling
Challenge and selection :
Story - telling suits my profession very well . I work as the Head of Department for the National scouts and guides ( for boys and girls ) which is essentially know for its excellence in moulding the younger generation into quality development and contributing to education of youth through a value system based on prepared laws . My profession is to motivate and inspire students to be a part of this and a few times it requires us to fill the students with motivation and dig up the areas which prick their confidence . Eventually taking responsibility for the processes , accommodation , looking after student activities , teaching them disaster management , making tools through forest resources , is my job .I meet thousands of students every year . Story telling technique always works best for this case since students can relate themselves with it and find their dose of encouragement through the characters in the stories . Often students come up with problems which they are hesitant to share with their parents and strive to gain independence and fall in to doubts . Through stories , a bond with students is created through which they open up and revert back to being well rounded individuals .
Application :
I have had experience about story telling . In discussing career options and goals and trying to make them open up to explore new branches and opportunities by setting up workshops , its important to impose special attention to their personal problems and know what ’s making them diverting themselves ( be it wontedly or unwontedly , by force or consent ) from their dream . I always used to list out inspirational stories of people who were successful in life through their talent and dedication . One of the students was always rigid and serious with his behaviour and was quite silent . He looked like he was hiding a huge amount of pain . I reached out to him . I spent many hours giving him company and understood what kind of pressure he is facing from his parents who expect more and more from him , eventually discouraging him , even for his achievements since they are not that huge when compared to his friends . He was devoid of encouragement when he scored second in his class and his parents were unhappy with him for the fact that he was n’t the first ranker and many cases which are similar to this . He expressed the fact that he did n’t wanted to be a part of the scouting and guiding program , but still his parents wanted him to be here . He was in vain that he would never be able to satisfy his parents . I wanted him to feel me as a friend so that he could dig up the pain and release it from his heavy heart .
Insight & Approach :
It was emotional . Clearly , I understood that he would feel better if he had known that he is not alone . Hence I came up with my friend ’s experience which was of similar result . I told him how frightening it was when my friend went through anxiety attacks when her parents wanted extreme best from her . I explained him how my friend went quitting her food to save time for her academic life was saddening . I told him that when things escalated to extreme , she had to be in hospital for the stress and low sugar - blood levels ( due to quitting food ) which shattered her parents life immensely . I told him that the consequence of expecting more from a child , was very well understood by her parents after a detailed counselling by the therapist .I concluded with the fact that her parents understood that wanting their child to over - achieve , was a fault and after that , they stopped doing that and encouraged their child ’s natural speed . After knowing this , he was happy and satisfied to realize that he got saved from the consequences .
This story gave him the push to be himself and not be influenced by people ’s expectations and relieved him from his sadness . I also talked to his parents and told the same story . It was all good and happy .
Sometimes stories help us feel that we are not alone and implicitly give us solutions to our problems and allow us to take guidance from the experienced .
After that , I used to tell my students about this scenario and make them feel comfortable .
I explained this whole scenario in many events and workshops in latter courses and also continued the approach of personal attachment by assigning a counsellor to every 10 students . This propagated better attachment and reduction in vulnerability , eventually in my succeeding camps .
When the case is about attachment and understanding , story - telling is the best solution . When the problem is not emotional and related to forming innovative ideas , other approaches like mind - mapping are applied .
I’am great full for the fact that my students approach me to find solution to a problem and my responsibility of being the head of department has been always exciting .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21176 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sipho Mofokeng
Reflection – Visualization
Challenge & Selection :
In order to design the solution , first we have to get a good understanding of the problem that we are trying to solve . Interviews , observations , desk research and other research techniques that are applied during this phase generate huge amount of data – data that has to be grouped and analyse . My business is not in one place and my people work far from home and I have to keep tread on all these activities ?
Creating an activity wall is a great way to display insights , photos , and locations , all the relevant activity outputs in one place . This approach helps us build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand activity insights . For this reason , design thinkers often use tools such as persona which give a face to the customer / interviewee .
Visual tools that can be used for understanding the problem are for e.g. personas , mind map , customer journey maps , mood board , photo safari .
Application :
In his book Change by Design , Tim Brown states that drawing for designers is a way to express their ideas and only drawing “ can simultaneously reveal both the functional characteristics of an idea and its emotional content . ” It is not necessary to poses good drawing skills , as the popular saying goes “ picture is worth a thousand words ” and even a simple sketch can tell us more than a 10 minutes ’ description of an idea . In a group setting , visualization helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing or simply discussing the sketches helps to build on top of each other ’s ideas . Brainstorming sessions can be also enhanced by the use of visual props such as nudge cards to stimulate idea creation .
Drawing can benefit our understanding of how the idea unfolds through different stages of the service , particularly when generating ideas for a new service .
Insight and Approach :
Citing Katja Tschimmel “ in the same way that sketching helps the designer to think and elaborate ideas , early prototyping is another way of visualizing and testing new solutions , it is a visual manifestation of concepts , the transformation of an idea in a testable model ” . In another words , use of prototyping transforms ideas from drawings on a paper to tangible solutions . This shift helps us explore different possibilities , compare how the customers perceive prototypes , and improve solutions without investing a lot of money . Prototypes tend to be “ cheap and dirty ” , which means that they are not a polished solution but instead a working version of a service that is good enough to be understood by the customer . For this reason , development of prototypes does n’t require a lot of time and money . Tim Brown summarizes it in a great way , “ the faster we make our ideas tangible , the sooner we will be able to evaluate them , refine them , and zero in on the best solution ” .
Visual tools that can be used for prototyping are for e.g. desktop walkthrough , cardboard prototyping , paper prototyping , role playing .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sipho Mofokeng
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sipho Mofokeng
Reflection – Visualization
Challenge & Selection :
In order to design the solution , first we have to get a good understanding of the problem that we are trying to solve . Interviews , observations , desk research and other research techniques that are applied during this phase generate huge amount of data – data that has to be grouped and analyse . My business is not in one place and my people work far from home and I have to keep tread on all these activities ?
Creating an activity wall is a great way to display insights , photos , and locations , all the relevant activity outputs in one place . This approach helps us build connections between different findings and understand the bigger picture . The visual aspect of the wall triggers idea generation and enables project members to better understand activity insights . For this reason , design thinkers often use tools such as persona which give a face to the customer / interviewee .
Visual tools that can be used for understanding the problem are for e.g. personas , mind map , customer journey maps , mood board , photo safari .
Application :
In his book Change by Design , Tim Brown states that drawing for designers is a way to express their ideas and only drawing “ can simultaneously reveal both the functional characteristics of an idea and its emotional content . ” It is not necessary to poses good drawing skills , as the popular saying goes “ picture is worth a thousand words ” and even a simple sketch can tell us more than a 10 minutes ’ description of an idea . In a group setting , visualization helps to spark idea generation . Seeing what other people are drawing , adding elements to their drawing or simply discussing the sketches helps to build on top of each other ’s ideas . Brainstorming sessions can be also enhanced by the use of visual props such as nudge cards to stimulate idea creation .
Drawing can benefit our understanding of how the idea unfolds through different stages of the service , particularly when generating ideas for a new service .
Insight and Approach :
Citing Katja Tschimmel “ in the same way that sketching helps the designer to think and elaborate ideas , early prototyping is another way of visualizing and testing new solutions , it is a visual manifestation of concepts , the transformation of an idea in a testable model ” . In another words , use of prototyping transforms ideas from drawings on a paper to tangible solutions . This shift helps us explore different possibilities , compare how the customers perceive prototypes , and improve solutions without investing a lot of money . Prototypes tend to be “ cheap and dirty ” , which means that they are not a polished solution but instead a working version of a service that is good enough to be understood by the customer . For this reason , development of prototypes does n’t require a lot of time and money . Tim Brown summarizes it in a great way , “ the faster we make our ideas tangible , the sooner we will be able to evaluate them , refine them , and zero in on the best solution ” .
Visual tools that can be used for prototyping are for e.g. desktop walkthrough , cardboard prototyping , paper prototyping , role playing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sipho Mofokeng"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8805 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a member in a volunteer work in my college , we teach classes to needy students that want to go to college in a city in Brazil . Every year we face the same problem , studentes drop out and stop going to class . We had tried several approaches to solve the problem but they were all useless , now we are trying some design thinking tools to understand better the problem and fix it . We already sent questionnaires with general questions and the main problem reported was for financial reasons .
Selection
Our team decided to apply two design thinking tools , the journey mapping and the storytelling tool , like in the video from the third week named by “ The MeYouHealth Story Part I : What Is ? ” , she remember us about the Good Kitchen and how important is to explore interviewees ’ perspectives deeper , cause like we learn on the third week : “ even one interview , if it 's a really good one , can accomplish that inspiration ” .
Application
I have used storytelling to encourage students to be motivated in the course despite all the problems they had at home and external problems to maintain . I told them some stories of people who reached the limit of giving up and today are owners of large companies and influencers , in a persuasive and captivating way the story reached a point that it was understandable to give up , but then with courage he continued just one more time and it was enough for success . One example I can use is about Walt Disney , he was fired from the newspaper because he did n’t have enough creativity and good ideias , after that he bought an animation studio that went bankrupt , so he had everything to give up the dream , but he kept trying and today we see who he became . Insight
By applying the storytelling tool , our team identified that is so much better to weaving together a story rather than just making a series of points . It is a close relative of visualization another way to make new ideas feel real and compelling . When you assume that a student is not going to class because he is lazy or something , you are unmotivating him , s this new approach were great and bring us a lot of new ideias to always let them motivated in class .
Approach
Using the same tool , but now with a continuous approach , every week , we take a day and in 10 minutes we set aside to listen to the students ' anxieties and then someone experienced in storytelling tells a motivating story that is somehow relative with the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a member in a volunteer work in my college , we teach classes to needy students that want to go to college in a city in Brazil . Every year we face the same problem , studentes drop out and stop going to class . We had tried several approaches to solve the problem but they were all useless , now we are trying some design thinking tools to understand better the problem and fix it . We already sent questionnaires with general questions and the main problem reported was for financial reasons .
Selection
Our team decided to apply two design thinking tools , the journey mapping and the storytelling tool , like in the video from the third week named by “ The MeYouHealth Story Part I : What Is ? ” , she remember us about the Good Kitchen and how important is to explore interviewees ’ perspectives deeper , cause like we learn on the third week : “ even one interview , if it 's a really good one , can accomplish that inspiration ” .
Application
I have used storytelling to encourage students to be motivated in the course despite all the problems they had at home and external problems to maintain . I told them some stories of people who reached the limit of giving up and today are owners of large companies and influencers , in a persuasive and captivating way the story reached a point that it was understandable to give up , but then with courage he continued just one more time and it was enough for success . One example I can use is about Walt Disney , he was fired from the newspaper because he did n’t have enough creativity and good ideias , after that he bought an animation studio that went bankrupt , so he had everything to give up the dream , but he kept trying and today we see who he became . Insight
By applying the storytelling tool , our team identified that is so much better to weaving together a story rather than just making a series of points . It is a close relative of visualization another way to make new ideas feel real and compelling . When you assume that a student is not going to class because he is lazy or something , you are unmotivating him , s this new approach were great and bring us a lot of new ideias to always let them motivated in class .
Approach
Using the same tool , but now with a continuous approach , every week , we take a day and in 10 minutes we set aside to listen to the students ' anxieties and then someone experienced in storytelling tells a motivating story that is somehow relative with the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20521 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MOOC DESIGN THINKING /REFLECTION : LEARNING LAUNCH
CHALLENGE I am the founder and CEO of a small tour operator created six years ago . With my team of five experienced travel consultants , we design tailor - made tours to unusual destinations for our clients . Our tours are not packaged or « ready - made » , each tour is individually crafted to suit our clients ’ needs . Over the years , the competition between tailor - made tour operators has increased greatly and travellers have increasingly played with this competition to get the best prices . At the same time , they have get used to booking online simple services like one night accommodation or plane tickets and they now turn to tour operators like us for more and more complex services ( like tours implying multiple service providers not available online ) , requiring more and more time from us to build . Traditionally , making an enquiry for a quote and a detailed itinerary to a travel specialist has always been free for the customer . The result is that clients copy paste their enquiry to many travel companies , looking for the best prices and the best attention to their request . On our company side , as a result , we now transform only 10 % of the enquiries into bookings ( versus 20 % 3 years ago ) . We thus had to increase our prices and reduce the time devoted to each enquiry , going on the opposite directions of the clients ’ needs . SELECTION Before using the tool we are going to speak about here , the learning launch , we used different design thinking tools like journey mapping with some clients but also with the travel consultants , and value chain analysis . We then used the brainstorming tool to come up with new ideas . The most innovative idea was inspired by the repair services for cars or household electrical : asking our clients to pay for the quote they ask for and deduct this cost from the price of their trip if they book . This solution seems perfect from a travel consultant ’s point of view : by asking clients to pay for their quote , we assume travel consultants will receive less enquiries , will only receive good - quality enquiries from clients ready to travel for real , will be able to spend more time on each enquiry and reduce their margin . Moreover , the travel consultant will be more motivated and dedicated to his work as a better conversion rate is more rewarding , according to them . From a client ’s point of view , the client who confirms a journey wo n’t have to pay for the time spent by the company on all the enquiries that were never converted , he will get better prices and more time from a more motivated travel consultant . But that left a major question : will the client accept to pay for an enquiry when the competition reply to enquiries for free ? A quick survey to a sample of repeat clients learnt us that they could be ready to pay for an enquiry if the cost was reasonable ( lower than 100 euros ) , deducted from their bill if they confirm and if it was well explained that paying for the enquiry would imply a better deal if they book . We thus decided to use the learning launch tool which seems the best way to test our idea in the real marketplace . APPLICATION For our learning launch , we decided to choose a month that was not really strategic for the business ( a month when numbers of enquiries was relatively low ) . We design a new webpage for our enquiry form explaining why clients had to pay online with a credit card before sending the enquiry and what would be the benefits for them . The previous years , volumes of enquiries had been quite stable during the first 2 weeks of the months and the last 2 weeks . So we chose to divide the month into two periods of time so we could test two different scenarios . The first 2 weeks , we put an enquiry fee at 45 € , promising 5 % discount on the price of the trip compared to competition . The last 2 weeks , we put an enquiry fee at 90 € , promising 10 % discount on the price of the trip compared to competition . INSIGHT & APPROACH We then analyzed the results of the month in google analytics , compared to the previous year . The number of visitors to our enquiry webpage remained almost the same . The time spent on the page increased ( + 47 % ) as if visitors took time to read our explanations about having to pay for an enquiry or hesitated . The number of enquiries compared to the number of visitors to the page decreased of 80 % for scenario 1 and 65 % for scenario 2 . Let ’s be honest , we expected a fall but not that big a fall . The difference between scenario 1 and 2 suggested that the discount of 10 % was far more convincing than the discount of 5 % even if the cost of the enquiry was higher . The conversation rate ( number of booking confirmed compared to number of enquiries received ) jumped to 55 % in
scenario 1 to 65 % to scenario 2 . That was quite a surprise too . Finally , travel consultants said they felt more motivated and dedicated to their work and clients said they were very satisfied by our services . Although we had expected a decrease of enquiries and an increase of the conversation rates , the figures were really a surprise . On the one end , the results reinforced us in the idea that an enquiry client has to pay for was an interesting track . On the other end , the figures completely challenged our profitability hypotheses and left us with a lot of new questions . If travel consultants had less work and if we did n’t want to dismiss some of them or reduce our margins , we had to increase volume of enquiries and thus communicate , nearly evangelize about our solution . How will we communicate and how much will it cost to convince enough clients ? What would be the impact on margins and profitability in the mid and long term ? One thing is sure : we still have a long iterative process to go to try , to learn , and to adapt our communication …
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MOOC DESIGN THINKING /REFLECTION : LEARNING LAUNCH
CHALLENGE I am the founder and CEO of a small tour operator created six years ago . With my team of five experienced travel consultants , we design tailor - made tours to unusual destinations for our clients . Our tours are not packaged or « ready - made » , each tour is individually crafted to suit our clients ’ needs . Over the years , the competition between tailor - made tour operators has increased greatly and travellers have increasingly played with this competition to get the best prices . At the same time , they have get used to booking online simple services like one night accommodation or plane tickets and they now turn to tour operators like us for more and more complex services ( like tours implying multiple service providers not available online ) , requiring more and more time from us to build . Traditionally , making an enquiry for a quote and a detailed itinerary to a travel specialist has always been free for the customer . The result is that clients copy paste their enquiry to many travel companies , looking for the best prices and the best attention to their request . On our company side , as a result , we now transform only 10 % of the enquiries into bookings ( versus 20 % 3 years ago ) . We thus had to increase our prices and reduce the time devoted to each enquiry , going on the opposite directions of the clients ’ needs . SELECTION Before using the tool we are going to speak about here , the learning launch , we used different design thinking tools like journey mapping with some clients but also with the travel consultants , and value chain analysis . We then used the brainstorming tool to come up with new ideas . The most innovative idea was inspired by the repair services for cars or household electrical : asking our clients to pay for the quote they ask for and deduct this cost from the price of their trip if they book . This solution seems perfect from a travel consultant ’s point of view : by asking clients to pay for their quote , we assume travel consultants will receive less enquiries , will only receive good - quality enquiries from clients ready to travel for real , will be able to spend more time on each enquiry and reduce their margin . Moreover , the travel consultant will be more motivated and dedicated to his work as a better conversion rate is more rewarding , according to them . From a client ’s point of view , the client who confirms a journey wo n’t have to pay for the time spent by the company on all the enquiries that were never converted , he will get better prices and more time from a more motivated travel consultant . But that left a major question : will the client accept to pay for an enquiry when the competition reply to enquiries for free ? A quick survey to a sample of repeat clients learnt us that they could be ready to pay for an enquiry if the cost was reasonable ( lower than 100 euros ) , deducted from their bill if they confirm and if it was well explained that paying for the enquiry would imply a better deal if they book . We thus decided to use the learning launch tool which seems the best way to test our idea in the real marketplace . APPLICATION For our learning launch , we decided to choose a month that was not really strategic for the business ( a month when numbers of enquiries was relatively low ) . We design a new webpage for our enquiry form explaining why clients had to pay online with a credit card before sending the enquiry and what would be the benefits for them . The previous years , volumes of enquiries had been quite stable during the first 2 weeks of the months and the last 2 weeks . So we chose to divide the month into two periods of time so we could test two different scenarios . The first 2 weeks , we put an enquiry fee at 45 € , promising 5 % discount on the price of the trip compared to competition . The last 2 weeks , we put an enquiry fee at 90 € , promising 10 % discount on the price of the trip compared to competition . INSIGHT & APPROACH We then analyzed the results of the month in google analytics , compared to the previous year . The number of visitors to our enquiry webpage remained almost the same . The time spent on the page increased ( + 47 % ) as if visitors took time to read our explanations about having to pay for an enquiry or hesitated . The number of enquiries compared to the number of visitors to the page decreased of 80 % for scenario 1 and 65 % for scenario 2 . Let ’s be honest , we expected a fall but not that big a fall . The difference between scenario 1 and 2 suggested that the discount of 10 % was far more convincing than the discount of 5 % even if the cost of the enquiry was higher . The conversation rate ( number of booking confirmed compared to number of enquiries received ) jumped to 55 % in
scenario 1 to 65 % to scenario 2 . That was quite a surprise too . Finally , travel consultants said they felt more motivated and dedicated to their work and clients said they were very satisfied by our services . Although we had expected a decrease of enquiries and an increase of the conversation rates , the figures were really a surprise . On the one end , the results reinforced us in the idea that an enquiry client has to pay for was an interesting track . On the other end , the figures completely challenged our profitability hypotheses and left us with a lot of new questions . If travel consultants had less work and if we did n’t want to dismiss some of them or reduce our margins , we had to increase volume of enquiries and thus communicate , nearly evangelize about our solution . How will we communicate and how much will it cost to convince enough clients ? What would be the impact on margins and profitability in the mid and long term ? One thing is sure : we still have a long iterative process to go to try , to learn , and to adapt our communication …
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10460 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLEGE Current project phase : “ What Is ? ” Core challenge : My team is designing a B2B digital - only sales experience that replaces sales team interaction with digital touch points . Our CMO is anxious to get things moving quickly , so we are getting things rolling before our ethnography begins . So far , we ’ve gathered mountains of analytics and segmentation analysis . We also have some market research and survey data to leverage . Our challenge is twofold :
1 . Craft clarity out of our research 2 . Define design criteria and brainstorming prompts
Additional headwinds : Most of the group has a fixed mindset , so there could be some resistance to trying a new approach . In addition , we have a new CMO who is shaking things up , so there is a lot anxiety and fear of failure in our org at the moment . SELECTION I ’m choosing the Mind Mapping tool for my team ’s challenge . Mind Mapping is a method that helps people comb through a large amount of information and tease out the actionable insights that will inform our design . I selected this tool because it is well suited to help our team craft clarity out of research and define the design criteria that will frame our brainstorming session . More information about the Mind Mapping tool can be found in Week 3 ’s final video , “ Mind Mapping Tool ” . APPLICATION I scheduled a 2 - hour workshop for my core team and additional stakeholders for our Mind Mapping session . I will print out poster - sized versions of the research we ’ve gathered thus far and post them on the conference room walls . This will include :
• Segmentation data & analytics • Insights from previously conducted focus groups and usability tests • Market research analysis • Competitive / comparative landscape analysis • Survey results
In an effort to fold in more humanized insights , I will also include information taken from behavioral science . This information will include behavioral economics concepts and Robert Cialdini ’s Principles of Influence . Once the insights gallery is assembled , participants will have 15 minutes to browse and make note of insights that could inform our solution . Insights should include any
inferences they have made during the gallery tour . They will also be asked to organize their individual insights by theme . After the individual reflection is complete , participants will start sharing their insights on a large wall covered with butcher - block paper . One person will get things rolling with a theme and others will contribute until one theme is tapped out . We will move on to another theme until all insights are shared , including the outliers . When initial sharing has wrapped up , we will begin to draw connections between the insights and distill actionable insight statements from the clusters . These insights statements will help us pivot from synthesis to ideation prep . We ’ll use the insight statements to define design criteria , which we will write out on a large flipchart . In addition to the insight statements , we will also discuss where we want to be on the spectrum of incremental change and innovation . My hypothesis is that this first pass at brainstorming ( pre - immersion ) will slant towards incremental change ( 70- 30 ) since we have n’t uncovered latent customer needs yet . When we repeat this process post - immersion , I expect that ratio to flip . In order to facilitate that discussion , I will use the Visualization tool and ask people to place a dot sticker on the following diagram to indicate where they think our solutions should fall on that spectrum .
Once we have defined the design criteria and aligned on the scale of change our solutions should achieve , we will create some “ How might we … ” questions to serve as prompts for an upcoming brainstorming session . INSIGHT “ This is the only meeting I ’ve ever enjoyed at 3 pm on a Friday . ”
– Project Sponsor , VP of Digital Marketing
“ Everyone keeps looking into the room wishing they were in our meeting ! ”
– Director of Market Research
This workshop was very successful ! During our 2 - hour session , the team stayed fully engaged and managed to craft 12 poignant , actionable insight statements that will help us pivot into brainstorming next week . We also aligned on brainstorming solutions that covered both ends of the “ evolution - vs - revolution ” spectrum . Up to this point , our team conversations have been uninspired and focused on individual data trends . My big insight here was how powerful it was to have the team immerse themselves in
everything we ’ve uncovered in the past 2 months all at once . That created a very smooth flow into connecting the individual insights and themes . The team feels very prepared to brainstorm based on insights , rather than hunches . I was also surprised by how much people enjoyed the new and more hands - on approach . Folks who typically multitask during meetings were fully engaged for the full two hours . An unexpected benefit was that we were able to identify gaps in our knowledge and areas of focus for our upcoming ethnographic research . APPROACH Mind Mapping was definitely the right tool for our challenge . The next time I use the tool , I will allow for more time . We were able to accomplish everything except defining the brainstorming prompt questions . The group also felt a little rushed in the “ browse the gallery ” time box , given the hug amount of info we had to peruse . Next time , I will extend the workshop to 3 hours , and give participants 25 - 30 minutes for browsing and note taking rather than 15 . I will also get access to the conference room 45 minutes in advance to set - up . The 30 minutes I allocated was not enough . SNAPSHOTS
Prepping the materials Mind Mapping in action
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLEGE Current project phase : “ What Is ? ” Core challenge : My team is designing a B2B digital - only sales experience that replaces sales team interaction with digital touch points . Our CMO is anxious to get things moving quickly , so we are getting things rolling before our ethnography begins . So far , we ’ve gathered mountains of analytics and segmentation analysis . We also have some market research and survey data to leverage . Our challenge is twofold :
1 . Craft clarity out of our research 2 . Define design criteria and brainstorming prompts
Additional headwinds : Most of the group has a fixed mindset , so there could be some resistance to trying a new approach . In addition , we have a new CMO who is shaking things up , so there is a lot anxiety and fear of failure in our org at the moment . SELECTION I ’m choosing the Mind Mapping tool for my team ’s challenge . Mind Mapping is a method that helps people comb through a large amount of information and tease out the actionable insights that will inform our design . I selected this tool because it is well suited to help our team craft clarity out of research and define the design criteria that will frame our brainstorming session . More information about the Mind Mapping tool can be found in Week 3 ’s final video , “ Mind Mapping Tool ” . APPLICATION I scheduled a 2 - hour workshop for my core team and additional stakeholders for our Mind Mapping session . I will print out poster - sized versions of the research we ’ve gathered thus far and post them on the conference room walls . This will include :
• Segmentation data & analytics • Insights from previously conducted focus groups and usability tests • Market research analysis • Competitive / comparative landscape analysis • Survey results
In an effort to fold in more humanized insights , I will also include information taken from behavioral science . This information will include behavioral economics concepts and Robert Cialdini ’s Principles of Influence . Once the insights gallery is assembled , participants will have 15 minutes to browse and make note of insights that could inform our solution . Insights should include any
inferences they have made during the gallery tour . They will also be asked to organize their individual insights by theme . After the individual reflection is complete , participants will start sharing their insights on a large wall covered with butcher - block paper . One person will get things rolling with a theme and others will contribute until one theme is tapped out . We will move on to another theme until all insights are shared , including the outliers . When initial sharing has wrapped up , we will begin to draw connections between the insights and distill actionable insight statements from the clusters . These insights statements will help us pivot from synthesis to ideation prep . We ’ll use the insight statements to define design criteria , which we will write out on a large flipchart . In addition to the insight statements , we will also discuss where we want to be on the spectrum of incremental change and innovation . My hypothesis is that this first pass at brainstorming ( pre - immersion ) will slant towards incremental change ( 70- 30 ) since we have n’t uncovered latent customer needs yet . When we repeat this process post - immersion , I expect that ratio to flip . In order to facilitate that discussion , I will use the Visualization tool and ask people to place a dot sticker on the following diagram to indicate where they think our solutions should fall on that spectrum .
Once we have defined the design criteria and aligned on the scale of change our solutions should achieve , we will create some “ How might we … ” questions to serve as prompts for an upcoming brainstorming session . INSIGHT “ This is the only meeting I ’ve ever enjoyed at 3 pm on a Friday . ”
– Project Sponsor , VP of Digital Marketing
“ Everyone keeps looking into the room wishing they were in our meeting ! ”
– Director of Market Research
This workshop was very successful ! During our 2 - hour session , the team stayed fully engaged and managed to craft 12 poignant , actionable insight statements that will help us pivot into brainstorming next week . We also aligned on brainstorming solutions that covered both ends of the “ evolution - vs - revolution ” spectrum . Up to this point , our team conversations have been uninspired and focused on individual data trends . My big insight here was how powerful it was to have the team immerse themselves in
everything we ’ve uncovered in the past 2 months all at once . That created a very smooth flow into connecting the individual insights and themes . The team feels very prepared to brainstorm based on insights , rather than hunches . I was also surprised by how much people enjoyed the new and more hands - on approach . Folks who typically multitask during meetings were fully engaged for the full two hours . An unexpected benefit was that we were able to identify gaps in our knowledge and areas of focus for our upcoming ethnographic research . APPROACH Mind Mapping was definitely the right tool for our challenge . The next time I use the tool , I will allow for more time . We were able to accomplish everything except defining the brainstorming prompt questions . The group also felt a little rushed in the “ browse the gallery ” time box , given the hug amount of info we had to peruse . Next time , I will extend the workshop to 3 hours , and give participants 25 - 30 minutes for browsing and note taking rather than 15 . I will also get access to the conference room 45 minutes in advance to set - up . The 30 minutes I allocated was not enough . SNAPSHOTS
Prepping the materials Mind Mapping in action
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16590 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool that applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that we use in different situations of our daily life and that I applied all the times .
As a vice team leader of a club in my engineering school where I create my own brand , I always faced the challenges of how to attract more students who are just comfortable with technical things to try and fall in love with what we do in our club specially my brand .
I choose to apply storytelling as it is able to get insight into students , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences .
Story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle .
Our project has launched a new natural shampoo product lines that allows real women to share their product experiences in a facebook group of our project , through videos and blog where real women share their hair transformation stories and how new natural products can save them .
This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a small team to review the insight gained from our first launch and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool that applied : Storytelling
Challenge & Selection
Storytelling is a powerful tool that we use in different situations of our daily life and that I applied all the times .
As a vice team leader of a club in my engineering school where I create my own brand , I always faced the challenges of how to attract more students who are just comfortable with technical things to try and fall in love with what we do in our club specially my brand .
I choose to apply storytelling as it is able to get insight into students , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences .
Story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value .
Application
Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle .
Our project has launched a new natural shampoo product lines that allows real women to share their product experiences in a facebook group of our project , through videos and blog where real women share their hair transformation stories and how new natural products can save them .
This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility .
Insight
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
Approach
Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . In order to perform a more perfect results , learning launch is another tool that I would be considered in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a small team to review the insight gained from our first launch and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20734 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding
of a problem space among a diverse group of stakeholders before attempting to identify and define
possible solutions to the problem . I use this approach often with our customers , who are government
agencies working to apply technology innovations to modernize their mission or the delivery of their
services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the
technique of using a straw man visualization of a problem domain with a set of questions or prompts for
discussion to allow a diverse group of stakeholders to learn from each other in the process of defining
the scope , boundaries , key elements , and relationships between elements to consider when identifying
pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man
graphic , I will draw from any existing material available to understand the environment . The existing
material may be operational or procedural documents , training materials , marketing materials , GAO or
other auditing reports . If materials are not available , then I conduct informal interviews with one - three
of the stakeholders who serve as my main points of contact on the initiative .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous
research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage
approach helps to reinforce the notion that every service – even an internal service – has customers
with whom the service provider interacts and internal processes that enable the organization to provide
the service . The template I often start with also has a column on the left to identify Partners and Value
Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO ,
labor unions , advocacy groups , and other entities that may add constraints to how the organization
operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the
Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual ,
either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a
different organization or area of interest . Each group receives a poster - size copy of the straw man
graphic that they can write on directly , or use sticky notes to make comments . I give them two - three
questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you
change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights
do you have about the relationships between the entities in your problem space ? I give them
approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group
report out on their answers to those three questions while pointing to the mark - ups on their poster . As
each group reports out , I record commonalities in the insights of each group , and then additional
insights that come from the group discussion on an additional copy of the graphic . After the session , I
digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from
the group discussion , and then create a revised graphic that incorporates their feedback and proposed
changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic –
especially the revised graphic that incorporates their feedback – is important for reinforcing their
understanding of the problem they are working to solve , the more valuable aspect of the activity is the
shared insights and shared learning that occurs while they are working to define their problem
space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them
to share their perspectives and develop insights into potential root causes of their problems . While they
could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump
starts the conversation for them . They can quickly identify where they are in the graphic – or if they are
missing – and can more quickly gain new insights about relationships between key entities instead of
taking time to identify them . They can also identify variables in the problem space – that is , it helps
them to identify what they do n’t know , in what areas they need to obtain information or data to provide
the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would
use the visualization activity as a starting point for a series of design thinking activities . Then the revised
graphic that incorporates their combined feedback can serve as a reference tool throughout the
remainder of their work
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding
of a problem space among a diverse group of stakeholders before attempting to identify and define
possible solutions to the problem . I use this approach often with our customers , who are government
agencies working to apply technology innovations to modernize their mission or the delivery of their
services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the
technique of using a straw man visualization of a problem domain with a set of questions or prompts for
discussion to allow a diverse group of stakeholders to learn from each other in the process of defining
the scope , boundaries , key elements , and relationships between elements to consider when identifying
pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man
graphic , I will draw from any existing material available to understand the environment . The existing
material may be operational or procedural documents , training materials , marketing materials , GAO or
other auditing reports . If materials are not available , then I conduct informal interviews with one - three
of the stakeholders who serve as my main points of contact on the initiative .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous
research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage
approach helps to reinforce the notion that every service – even an internal service – has customers
with whom the service provider interacts and internal processes that enable the organization to provide
the service . The template I often start with also has a column on the left to identify Partners and Value
Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO ,
labor unions , advocacy groups , and other entities that may add constraints to how the organization
operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the
Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual ,
either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a
different organization or area of interest . Each group receives a poster - size copy of the straw man
graphic that they can write on directly , or use sticky notes to make comments . I give them two - three
questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you
change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights
do you have about the relationships between the entities in your problem space ? I give them
approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group
report out on their answers to those three questions while pointing to the mark - ups on their poster . As
each group reports out , I record commonalities in the insights of each group , and then additional
insights that come from the group discussion on an additional copy of the graphic . After the session , I
digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from
the group discussion , and then create a revised graphic that incorporates their feedback and proposed
changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic –
especially the revised graphic that incorporates their feedback – is important for reinforcing their
understanding of the problem they are working to solve , the more valuable aspect of the activity is the
shared insights and shared learning that occurs while they are working to define their problem
space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them
to share their perspectives and develop insights into potential root causes of their problems . While they
could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump
starts the conversation for them . They can quickly identify where they are in the graphic – or if they are
missing – and can more quickly gain new insights about relationships between key entities instead of
taking time to identify them . They can also identify variables in the problem space – that is , it helps
them to identify what they do n’t know , in what areas they need to obtain information or data to provide
the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would
use the visualization activity as a starting point for a series of design thinking activities . Then the revised
graphic that incorporates their combined feedback can serve as a reference tool throughout the
remainder of their work
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9588 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge
I was working as an Inventory Analyst in the Logistics Department of a natural gas distribution company , and together with my boss , we were designing a project that intended to replace our current inventory management system ( which was based on the use of spreadsheets ) for the MRP ( Materials Requirement Planning ) module that was included in our SAP ERP system , but has never been used before . After doing some analysis , we concluded that it would allow us to enhance our materials requirement planification time and precision . However , we had to convince our manager about that .
Selection
In order to efficiently communicate our idea , I selected the Visualization tool ( though in that time I was not aware of it as a Design Thinking tool ) to convey a clear understanding of the inventory related problems we would be tackling by implementing the MRP module : reducing planning time and being able to execute it more often , and reducing the probability of incurring in a stock - out or an over stock . This would be the best way to get our manager approval .
Application
Using bar graphs and intuitive pictures ( such as empty shelves or accumulated materials due to imprecise purchasing ) , through a classic PowerPoint presentation , we presented our project to the manager . We focused on the current situation ( what is ? ) and the potential situation to which we would arrive in the event of correctly executing the project ( what if ? ) .
Insight
Despite the presentation went well , we realized we have n’t fully considered the impact this project would have in the Procurement Department ( on which our department depended on ) , as they workload would have suffered a considerable increase . This was , as I can see now , because we were n’t empathetic enough and did n’t consider an important stakeholder the way we were supposed to . In any case , it was a valuable insight as it helped us significantly in future projects .
Approach
The weeks following our presentation , we focused on preparing a learning launch of the module , by only using it in a few selected materials , to have a better understanding of the effects it would have on the whole planning / purchasing process . Looking back , I think it was n’t a bad idea , but we probably should ’ve focused even more in the needs of the Procurement Department , as now I understand it would have saved us a lot of time . As Design Thinking has taught me , the focus on the user and the stakeholders must be maintained as a main guide during the entire project management process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge
I was working as an Inventory Analyst in the Logistics Department of a natural gas distribution company , and together with my boss , we were designing a project that intended to replace our current inventory management system ( which was based on the use of spreadsheets ) for the MRP ( Materials Requirement Planning ) module that was included in our SAP ERP system , but has never been used before . After doing some analysis , we concluded that it would allow us to enhance our materials requirement planification time and precision . However , we had to convince our manager about that .
Selection
In order to efficiently communicate our idea , I selected the Visualization tool ( though in that time I was not aware of it as a Design Thinking tool ) to convey a clear understanding of the inventory related problems we would be tackling by implementing the MRP module : reducing planning time and being able to execute it more often , and reducing the probability of incurring in a stock - out or an over stock . This would be the best way to get our manager approval .
Application
Using bar graphs and intuitive pictures ( such as empty shelves or accumulated materials due to imprecise purchasing ) , through a classic PowerPoint presentation , we presented our project to the manager . We focused on the current situation ( what is ? ) and the potential situation to which we would arrive in the event of correctly executing the project ( what if ? ) .
Insight
Despite the presentation went well , we realized we have n’t fully considered the impact this project would have in the Procurement Department ( on which our department depended on ) , as they workload would have suffered a considerable increase . This was , as I can see now , because we were n’t empathetic enough and did n’t consider an important stakeholder the way we were supposed to . In any case , it was a valuable insight as it helped us significantly in future projects .
Approach
The weeks following our presentation , we focused on preparing a learning launch of the module , by only using it in a few selected materials , to have a better understanding of the effects it would have on the whole planning / purchasing process . Looking back , I think it was n’t a bad idea , but we probably should ’ve focused even more in the needs of the Procurement Department , as now I understand it would have saved us a lot of time . As Design Thinking has taught me , the focus on the user and the stakeholders must be maintained as a main guide during the entire project management process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9914 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Challenge The challenge at hand was to come up with marketing ideas for our family business in the gemstone industry . Our family was doing business in the gemstone industry since 1995 , mainly in the B2B segment and was now looking to take on a larger client base and expand both its influence and revenues .
Selection We decided to procced with Mind Mapping for achieving our target . As this would allow most all the stakeholders to give their inputs . The mind map would give us a fuller picture of the scenario at hand and the possible points of improvement and maybe even new approaches .
Application So , first of all each of us decided to contact one of the end consumers we were in contact with ( some of our key accounts ) and enquire them about how were they doing , how was their business doing , what was their experience buying from us , what were the problems ( if any ) they faced during the whole process , the points were we could improve , would they recommend us to any of their friends or relative(calculating NPS ) , etc , etc .
After gathering all the data and some preliminary insights , we all sat together and wrote all the important points on a whiteboard ( in order to have a visual which helped us to keep things relevant and real ) , and then started to connect the points . In order to understand if one of the points affected the other and if yes then how ? We were also looking for some unarticulated messages that might be there , which would arise when we looked at the whole picture .
Insight The insights we got were really astounding , we got to know that most of the customers were looking for better credit terms , from a period of 30 days to a period of 45 days . Also we came to know that the customers were really happy about the way in which we were clearly able to provide them with the exact shade of stone in the first attempt itself , this made us realize it was a core competency in our way of business , and we decide to use this feedback in our future pitches to other prospective clients , as this would clearly be a hassle free and time saving purchasing experience for them .
Approach Overall , we found our approach suitable for the problem at hand and if any such case arises in the future we would be highly inclined to use the same approach with addition of a learning launch , to get better and even more practical insights which would most likely be faster to implement and will drive better results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Challenge The challenge at hand was to come up with marketing ideas for our family business in the gemstone industry . Our family was doing business in the gemstone industry since 1995 , mainly in the B2B segment and was now looking to take on a larger client base and expand both its influence and revenues .
Selection We decided to procced with Mind Mapping for achieving our target . As this would allow most all the stakeholders to give their inputs . The mind map would give us a fuller picture of the scenario at hand and the possible points of improvement and maybe even new approaches .
Application So , first of all each of us decided to contact one of the end consumers we were in contact with ( some of our key accounts ) and enquire them about how were they doing , how was their business doing , what was their experience buying from us , what were the problems ( if any ) they faced during the whole process , the points were we could improve , would they recommend us to any of their friends or relative(calculating NPS ) , etc , etc .
After gathering all the data and some preliminary insights , we all sat together and wrote all the important points on a whiteboard ( in order to have a visual which helped us to keep things relevant and real ) , and then started to connect the points . In order to understand if one of the points affected the other and if yes then how ? We were also looking for some unarticulated messages that might be there , which would arise when we looked at the whole picture .
Insight The insights we got were really astounding , we got to know that most of the customers were looking for better credit terms , from a period of 30 days to a period of 45 days . Also we came to know that the customers were really happy about the way in which we were clearly able to provide them with the exact shade of stone in the first attempt itself , this made us realize it was a core competency in our way of business , and we decide to use this feedback in our future pitches to other prospective clients , as this would clearly be a hassle free and time saving purchasing experience for them .
Approach Overall , we found our approach suitable for the problem at hand and if any such case arises in the future we would be highly inclined to use the same approach with addition of a learning launch , to get better and even more practical insights which would most likely be faster to implement and will drive better results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9226 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection Reflection – Visualization The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection Reflection – Visualization The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16253 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The challenge and selection
My company started a project in conjunction with a frozen food company in order to improve the containers , kits and chargers that are used to move their frozen products . The frozen products of this company are characterized by their quality and generally , with changes in temperature , they lose the initial quality provided by the standards with which they have been manufactured . The company has decided to design containers and transport kits that exceed the current ones and can maintain the quality of the food that is transported over long distances , as well as in static warehouses .
To determine the optimal temperature ranges in which the food and the containers ( and kits ) used for its storage should be , the following was carried out :
1 . Measurement tests were carried out , both for the temperature and the quality of the frozen products in static warehouses , that is , at the time of production .
2 . Measurements were made on the delivery routes generating random control points
3 . The deliveries were tracked to the destination .
Considering the above and noting that it is a somewhat " boring and traditional " process , in order to represent the process in a novel and simple way , it was decided to use visualization to present all those involved and decision makers in order to obtain a feedback that allows to improve the design of the process both from the internal and external perspective .
Application
In the first meetings , prototypes and drawings generated in CAD modeling software were first shown to the interested parties and a feedback of the ideas generated was carried out . The general process and the steps to follow were shown in simple diagrams and a detailed analysis of these was performed .
Detailed reports of the kits , both materials and design options in CAD files ( for interested parties ) and in simple pdf files for people unfamiliar with the program , were also sent and disseminated to interested parties . The purpose is to also focus on the visual aspect of the designed artifacts and also on their effectiveness .
Finally , it was shown how , through a software based on the finite element method , it can show how the heat is distributed in the kit and animations of its evolution were shown in an experimentally defined time considering the environmental conditions of each point . control defined above .
Insights
Showing the producer through CAD software and showing how the temperature distribution behaves in the designed devices is a dynamic , simple and easy to understand way for interested parties if they want to know how the product works . Having meetings with the different stakeholders was useful to polish and rightly discard some assumptions that had been made in the absence of the corresponding stakeholders .
In addition , there were other considerations apart from the environmental ones in the case of home delivery of products , such as the speed at which the delivery person moves , which makes the product 's exposure time vary to different temperature fluctuations and how consequently a change in the quality of the product . These unforeseen situations could not have been considered without meetings based on clear methodologies showing the stakeholders directly the factors to consider in the project .
Approach and learning
What I learned in the process was that visual tools for representation are a real advantage , especially if simulators such as finite element software are used to dynamically represent heat transfer processes that are difficult to understand abstractly . The same for the representation of design prototypes .
Although the visualization process effectively fulfilled the objectives of revealing key parts of the project , it should be considered that the tools used may be too technical for a certain part of the project stakeholders , so before performing a visualization of the steps , it must adapt the language to the different stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The challenge and selection
My company started a project in conjunction with a frozen food company in order to improve the containers , kits and chargers that are used to move their frozen products . The frozen products of this company are characterized by their quality and generally , with changes in temperature , they lose the initial quality provided by the standards with which they have been manufactured . The company has decided to design containers and transport kits that exceed the current ones and can maintain the quality of the food that is transported over long distances , as well as in static warehouses .
To determine the optimal temperature ranges in which the food and the containers ( and kits ) used for its storage should be , the following was carried out :
1 . Measurement tests were carried out , both for the temperature and the quality of the frozen products in static warehouses , that is , at the time of production .
2 . Measurements were made on the delivery routes generating random control points
3 . The deliveries were tracked to the destination .
Considering the above and noting that it is a somewhat " boring and traditional " process , in order to represent the process in a novel and simple way , it was decided to use visualization to present all those involved and decision makers in order to obtain a feedback that allows to improve the design of the process both from the internal and external perspective .
Application
In the first meetings , prototypes and drawings generated in CAD modeling software were first shown to the interested parties and a feedback of the ideas generated was carried out . The general process and the steps to follow were shown in simple diagrams and a detailed analysis of these was performed .
Detailed reports of the kits , both materials and design options in CAD files ( for interested parties ) and in simple pdf files for people unfamiliar with the program , were also sent and disseminated to interested parties . The purpose is to also focus on the visual aspect of the designed artifacts and also on their effectiveness .
Finally , it was shown how , through a software based on the finite element method , it can show how the heat is distributed in the kit and animations of its evolution were shown in an experimentally defined time considering the environmental conditions of each point . control defined above .
Insights
Showing the producer through CAD software and showing how the temperature distribution behaves in the designed devices is a dynamic , simple and easy to understand way for interested parties if they want to know how the product works . Having meetings with the different stakeholders was useful to polish and rightly discard some assumptions that had been made in the absence of the corresponding stakeholders .
In addition , there were other considerations apart from the environmental ones in the case of home delivery of products , such as the speed at which the delivery person moves , which makes the product 's exposure time vary to different temperature fluctuations and how consequently a change in the quality of the product . These unforeseen situations could not have been considered without meetings based on clear methodologies showing the stakeholders directly the factors to consider in the project .
Approach and learning
What I learned in the process was that visual tools for representation are a real advantage , especially if simulators such as finite element software are used to dynamically represent heat transfer processes that are difficult to understand abstractly . The same for the representation of design prototypes .
Although the visualization process effectively fulfilled the objectives of revealing key parts of the project , it should be considered that the tools used may be too technical for a certain part of the project stakeholders , so before performing a visualization of the steps , it must adapt the language to the different stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16272 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
CHALLENGE
I am a project manager in an Italian production company . Our sector is thermoplastic moulding and I specifically lead projects of molds building , modification and repairments . When I took on the role , these projects were operated a bit too “ casually ” and without following SOPs . I was asked by the management to find a solution that would make the process more efficient , controllable , and to collect information all together . Being new in the company , I chose to involve everyone in the ideation of the software , making clear that we would focus on how this would be good and useful for our clients .
SELECTION
I suggested the use of mind mapping as the tool to design the solution , in order to give the opportunity for everyone to say what they think and what they really need . I thought this as a crucial point , as they would not use it correctly and with enthusiasm if they felt it was imposed by me , a new manager that they did not even know .
APPLICATION
We started a meeting with me showing all the data I had collected and briefly explaining what I understood from previous private chats with each one of the members , in order to agree with them on the process and procedures to follow . Once we all agreed even on the details , I wrote it on a whiteboard . Now that we had a concrete idea of what we were talking about , I asked them to start writing sticky notes about all the problems they saw in the management and execution of the projects .
They were skeptical at first , so I started with one problem and some other followed , encouraging others . After 20 minutes we had a whiteboard full of ideas . We all agreed on how to grouping the notes and , so doing , we developed a better understanding of the priority and gravity of each problem .
Acknowledging this , we started writing down proposals to solve these problems and we grouped them . Everyone felt more in control and definitely less discouraged than when I first met them . They were convinced that there was no way to avoid spending time to call each other to ask for information .
It was clear that the solution we all agreed we needed was a software . We aligned with the functions it had to have , thus I proposed one I knew how to use well and said that we could start trying with a pilot project . They all agreed and we are now using it very well !
INSIGHT
After this exercise , I was incredibly satisfied . I was sure I had prevented a huge problem , that is , dissatisfaction and inaction . I already knew it in theory but in this way I really experienced the importance of inventing a solution trough teamwork and collaboration , after having given space to everyone . I certainly gained leadership and they thanked me , saying this was the first meeting where they had fun . The implementation has run smoothly certainly thanks to this powerful tool , that is , mind mapping .
APPROACH
I would use it again for future meetings that tackle similar issues . I would certainly improve something in how I led the meeting , as there were too many interruptions and people who criticized others . Specifically , I will make everyone aware that there are rules to be respected and I will list them . In case of disrespect of some rules , I would refer to it so that they can easily understand which behavior they have to change .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
CHALLENGE
I am a project manager in an Italian production company . Our sector is thermoplastic moulding and I specifically lead projects of molds building , modification and repairments . When I took on the role , these projects were operated a bit too “ casually ” and without following SOPs . I was asked by the management to find a solution that would make the process more efficient , controllable , and to collect information all together . Being new in the company , I chose to involve everyone in the ideation of the software , making clear that we would focus on how this would be good and useful for our clients .
SELECTION
I suggested the use of mind mapping as the tool to design the solution , in order to give the opportunity for everyone to say what they think and what they really need . I thought this as a crucial point , as they would not use it correctly and with enthusiasm if they felt it was imposed by me , a new manager that they did not even know .
APPLICATION
We started a meeting with me showing all the data I had collected and briefly explaining what I understood from previous private chats with each one of the members , in order to agree with them on the process and procedures to follow . Once we all agreed even on the details , I wrote it on a whiteboard . Now that we had a concrete idea of what we were talking about , I asked them to start writing sticky notes about all the problems they saw in the management and execution of the projects .
They were skeptical at first , so I started with one problem and some other followed , encouraging others . After 20 minutes we had a whiteboard full of ideas . We all agreed on how to grouping the notes and , so doing , we developed a better understanding of the priority and gravity of each problem .
Acknowledging this , we started writing down proposals to solve these problems and we grouped them . Everyone felt more in control and definitely less discouraged than when I first met them . They were convinced that there was no way to avoid spending time to call each other to ask for information .
It was clear that the solution we all agreed we needed was a software . We aligned with the functions it had to have , thus I proposed one I knew how to use well and said that we could start trying with a pilot project . They all agreed and we are now using it very well !
INSIGHT
After this exercise , I was incredibly satisfied . I was sure I had prevented a huge problem , that is , dissatisfaction and inaction . I already knew it in theory but in this way I really experienced the importance of inventing a solution trough teamwork and collaboration , after having given space to everyone . I certainly gained leadership and they thanked me , saying this was the first meeting where they had fun . The implementation has run smoothly certainly thanks to this powerful tool , that is , mind mapping .
APPROACH
I would use it again for future meetings that tackle similar issues . I would certainly improve something in how I led the meeting , as there were too many interruptions and people who criticized others . Specifically , I will make everyone aware that there are rules to be respected and I will list them . In case of disrespect of some rules , I would refer to it so that they can easily understand which behavior they have to change .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13171 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Coursera : Design thinking
Assignement : Mind Mapping Challenge : After finishing my freshman year in an international business school , I now have three
months of free time in front of me that I would like to put in use . My challenge is to find a business idea , to model it , and present it to one of my family members in order to possibly create a family business . Another dilemma I am facing is in which country I would like to start a business as well as the Covid situation . I could possibly incorporate my business in Belgium ( where my family lives ) or in Spain ( where I study ) , I did a SWOT and PESTLE analysis in order to get better insights of the markets . Finally , it represents a challenge at a personal level , I want to know how self - disciplined I am and how I could put in use the knowledge I have acquired this year . Selection :
The tool I have chosen to use is a Mind Map , it forms a part of the “ What is ? “ process
and helps communicates the insights , data and information gathered during this phase . It helps distinguish patterns and links between key elements and its goal is to establish criteria for the “ What is ? “ idea generation phase . It represents a pivotal point in the design thinking process . I ’ve chosen this tool because in order to help me organised all the data I have collected from the Spanish and Belgian markets as well as customer behavior and entry barriers . Furthermore , it a great way to presents my idea to my family member in order to communicate my vision in the clearest way possible . Application :
I have used the tool by sequencing key elements such as Belgium , Spain , Ideas ,
Differentiation , Customers and Barriers . I linked all of them and distinguish which part were missing bits of information ’s and where I was well informed . It helped me to distinguish certain links that I could n’t establish before and putting my ideas down helped me get better at explaining them in a logical and clear flow . Insight :
After putting in place this new tool in my reasoning I came to the realization that I
tend to skip the part of writing down goals and ideas and it was costing me dispersion in my effort . Therefore , I am happy to have broaden my level of skills and I will put it in use as frequently as it suits the problem I am solving . I ’ve also witnesses how positively people respond to your ideas when you help them visualize it with an innovative technique . Approach :
Since I am colorblind , what I would do differently would be to do two mind maps , one
with the colors that suits me for my better understanding and another one with colors that would be more attractive to the people I present to . I am envisioning also to buy and use A3 rather than A4 in order to do even bigger and impressive mind map . Finally , I am really happy with the outcome I ’ve came to by using mind maps and it is always nice to confront your methods with new ones in order to always improve and get smarter .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Coursera : Design thinking
Assignement : Mind Mapping Challenge : After finishing my freshman year in an international business school , I now have three
months of free time in front of me that I would like to put in use . My challenge is to find a business idea , to model it , and present it to one of my family members in order to possibly create a family business . Another dilemma I am facing is in which country I would like to start a business as well as the Covid situation . I could possibly incorporate my business in Belgium ( where my family lives ) or in Spain ( where I study ) , I did a SWOT and PESTLE analysis in order to get better insights of the markets . Finally , it represents a challenge at a personal level , I want to know how self - disciplined I am and how I could put in use the knowledge I have acquired this year . Selection :
The tool I have chosen to use is a Mind Map , it forms a part of the “ What is ? “ process
and helps communicates the insights , data and information gathered during this phase . It helps distinguish patterns and links between key elements and its goal is to establish criteria for the “ What is ? “ idea generation phase . It represents a pivotal point in the design thinking process . I ’ve chosen this tool because in order to help me organised all the data I have collected from the Spanish and Belgian markets as well as customer behavior and entry barriers . Furthermore , it a great way to presents my idea to my family member in order to communicate my vision in the clearest way possible . Application :
I have used the tool by sequencing key elements such as Belgium , Spain , Ideas ,
Differentiation , Customers and Barriers . I linked all of them and distinguish which part were missing bits of information ’s and where I was well informed . It helped me to distinguish certain links that I could n’t establish before and putting my ideas down helped me get better at explaining them in a logical and clear flow . Insight :
After putting in place this new tool in my reasoning I came to the realization that I
tend to skip the part of writing down goals and ideas and it was costing me dispersion in my effort . Therefore , I am happy to have broaden my level of skills and I will put it in use as frequently as it suits the problem I am solving . I ’ve also witnesses how positively people respond to your ideas when you help them visualize it with an innovative technique . Approach :
Since I am colorblind , what I would do differently would be to do two mind maps , one
with the colors that suits me for my better understanding and another one with colors that would be more attractive to the people I present to . I am envisioning also to buy and use A3 rather than A4 in order to do even bigger and impressive mind map . Finally , I am really happy with the outcome I ’ve came to by using mind maps and it is always nice to confront your methods with new ones in order to always improve and get smarter .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10510 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE AND SELECTION :
The challenge which I came across is that we come across a lot of people who do have mental health issues but do not tend to take the treatment or are unable to do so from the renowned professionals . But it is equally important to give importance to both physical and mental health which is lacking in the society . For this , I would like to use the tool of Storytelling which can help one to display out all the attributes of a product . To highlight the unexpected results and generate new perspectives ; draw the conclusion and summarize the key findings . Also identify the relevant factors of influence that constitute the basis for a new or improved product and analyse it in a targeted manner .
APPLICATION :
We see a lot of people having mental health issues but do not tend to take treatment from professionals . This is because of in - office treatment stigma , lack of awareness and availability . But it is important to give equal importance to both physical and mental health which is lacking in the society . So , I came up with an idea of mental health app with professionals like psychologists , psychotherapists , counsellors . Along with professionals we also include caregivers because they play an important role in the treatment process . The app also includes personality tests , mood trackers , positive quotes and many more features . Through the app we can reach out to large group of people with 24/7 availability at their comfort level .
INSIGHT AND APPROACH :
It can help the users to connect with mental health professionals through an online platform and engage in therapy sessions and activities like personality tests , mood trackers , and other additional features . Through the app we can reach out to large group of people . By including activities to boost the spirit of the users like mood trackers , personality tests , in - app rewards to increase motivation and providing help to the caregivers through this platform , the users can get additional benefits . It is important to give mental health equal importance with physical health and make the treatment available to everyone .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE AND SELECTION :
The challenge which I came across is that we come across a lot of people who do have mental health issues but do not tend to take the treatment or are unable to do so from the renowned professionals . But it is equally important to give importance to both physical and mental health which is lacking in the society . For this , I would like to use the tool of Storytelling which can help one to display out all the attributes of a product . To highlight the unexpected results and generate new perspectives ; draw the conclusion and summarize the key findings . Also identify the relevant factors of influence that constitute the basis for a new or improved product and analyse it in a targeted manner .
APPLICATION :
We see a lot of people having mental health issues but do not tend to take treatment from professionals . This is because of in - office treatment stigma , lack of awareness and availability . But it is important to give equal importance to both physical and mental health which is lacking in the society . So , I came up with an idea of mental health app with professionals like psychologists , psychotherapists , counsellors . Along with professionals we also include caregivers because they play an important role in the treatment process . The app also includes personality tests , mood trackers , positive quotes and many more features . Through the app we can reach out to large group of people with 24/7 availability at their comfort level .
INSIGHT AND APPROACH :
It can help the users to connect with mental health professionals through an online platform and engage in therapy sessions and activities like personality tests , mood trackers , and other additional features . Through the app we can reach out to large group of people . By including activities to boost the spirit of the users like mood trackers , personality tests , in - app rewards to increase motivation and providing help to the caregivers through this platform , the users can get additional benefits . It is important to give mental health equal importance with physical health and make the treatment available to everyone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21597 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenges & Selection :
I chose Story telling tool which was discussed in module 2 .
Stories play a significant role in the Design Thinking process . A story constructs a narrative so that
we can gain a deep and emotional understanding of our users . It allows us to pay attention to
various aspects of the users , including their environment , their needs , desires and problems , and
allows us to design Human - centred solutions that meet their needs . Aristotle ’s seven elements of
good storytelling should always be applied to the Design Thinking process ; doing so , we can have
a holistic and well - rounded comprehension of our users . These seven elements will help us to
observe and tell the essential stories — and there are also several methods , such as story
share - and - capture and journey mapping , which enable us as design thinkers to take advantage of
the power of storytelling so as to build empathy with our users .
Application :
How do we communicate knowledge ? It is not through raw data , but through data in context that
constructs a story . Knowledge is captured in stories . Stories are the foundation of the process for
examining a customer need and how they are behaving . Stories provide us a context for
brainstorming and developing new insights . Building a narrative is how we communicate the
customer problem to others on the product team . Stories convey our understanding of what
already exists and then they open the door to envisioning the future . Storytelling is used
throughout the Design Thinking activities .
Insight & Approach :
Good stories always captivate audiences . In user experience ( UX ) design , you use storytelling
throughout the design process to ensure that all work focuses on the users ’ needs and the
value you want to give those users . After completing design research to understand your users ’
needs and desires , you use your insights to tell a story about who your users are , what they
need and how you ’ll provide that . This story makes it easy for everyone involved in the project
to empathize with the users and ensure that their work matches the story . Having a story
throughout your project means marketing the design at the end of the design process is also
straightforward , as you already know exactly which story to tell to show how your product
provides value .
Always Consider
● The What – The user problem / s you define : E.g. , They work too much overtime because
of … ? Budgeting problems at home ?
● The Who – The users themselves , envisioned through personas . This includes people who
play influential roles in the main user ’s story .
● The How – Your story arc , with a beginning , middle and end . From introducing the player / s
at the beginning , you build towards their biggest problems ( which many factors can affect )
and finish with the happy ending your design delivers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges & Selection :
I chose Story telling tool which was discussed in module 2 .
Stories play a significant role in the Design Thinking process . A story constructs a narrative so that
we can gain a deep and emotional understanding of our users . It allows us to pay attention to
various aspects of the users , including their environment , their needs , desires and problems , and
allows us to design Human - centred solutions that meet their needs . Aristotle ’s seven elements of
good storytelling should always be applied to the Design Thinking process ; doing so , we can have
a holistic and well - rounded comprehension of our users . These seven elements will help us to
observe and tell the essential stories — and there are also several methods , such as story
share - and - capture and journey mapping , which enable us as design thinkers to take advantage of
the power of storytelling so as to build empathy with our users .
Application :
How do we communicate knowledge ? It is not through raw data , but through data in context that
constructs a story . Knowledge is captured in stories . Stories are the foundation of the process for
examining a customer need and how they are behaving . Stories provide us a context for
brainstorming and developing new insights . Building a narrative is how we communicate the
customer problem to others on the product team . Stories convey our understanding of what
already exists and then they open the door to envisioning the future . Storytelling is used
throughout the Design Thinking activities .
Insight & Approach :
Good stories always captivate audiences . In user experience ( UX ) design , you use storytelling
throughout the design process to ensure that all work focuses on the users ’ needs and the
value you want to give those users . After completing design research to understand your users ’
needs and desires , you use your insights to tell a story about who your users are , what they
need and how you ’ll provide that . This story makes it easy for everyone involved in the project
to empathize with the users and ensure that their work matches the story . Having a story
throughout your project means marketing the design at the end of the design process is also
straightforward , as you already know exactly which story to tell to show how your product
provides value .
Always Consider
● The What – The user problem / s you define : E.g. , They work too much overtime because
of … ? Budgeting problems at home ?
● The Who – The users themselves , envisioned through personas . This includes people who
play influential roles in the main user ’s story .
● The How – Your story arc , with a beginning , middle and end . From introducing the player / s
at the beginning , you build towards their biggest problems ( which many factors can affect )
and finish with the happy ending your design delivers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10977 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection Siew Santamaria Challenge One of the challenges we chose to address in 2017 was how to provide more immediate performance feedback to our consultants in the field . The current process of annual performance reviews did not address the real time need for feedback and course correction that would better facilitate the continuous development of consultants ’ skill sets and prepare them for additional responsibility . Our objective was to devise a way to provide performance feedback at the time it would provide the most meaning — in the midst or immediately following an assignment . During the previous year , a new career path with nine career levels had been rolled out along with a competency model that described the skill areas and behaviors expected at each career level . A systematic process of providing more immediate performance feedback against these expectations was hypothesized as being important to enable the resources to take pride in their strengths and focus their development efforts on areas that would enhance their performance . Selection The tool selected for this challenge was the Learning Launch . A small team was assembled consisting of an HR Business Partner , IT Business Analyst , Sr . HR Director and HRIS Senior Analyst . There were several ideas about how to accomplish the objectives . Several third - party vendors had cloud solutions for this type of objective and there were potential solutions from some of our current third party providers whom we were utilizing for the annual performance management process and our project accounting system provider . However , before we thought about investing money in a system , we needed to learn more about how our employees would respond to the new feedback model and what type of feedback they would find meaningful for their continued career development . The team initially got bogged down in requirements gathering , but came to the realization that experimenting was the best way to get out of the gate quickly and cheaply and thus the Learning Launch was selected . The Learning Launch was inexpensive and fostered an iterative process whereby the team could Test , Learn , Adapt , and then Test , Learn , Adapt again , building upon those assumptions that were confirmed and pivoting from those assumptions that were disproved . It also put us in closer contact with our ultimate customers from whom we needed to gather important data . While our goal was to provide a non - threatening feedback mechanism that fostered development rather than judgment , we needed to learn from our customers how they perceived the exercise and what value the feedback provided to them . Application For our first Launch 1.1 , we developed a brief feedback form that could be manually launched from our performance management system . The form was tied closely to the competency model categories as well as the technical skills the consultants were required to perform at the client . Next , we needed to select a test group . We reached out to the operations team for data on a project team that had recently completed a project and had logged a minimum number of hours . They provided us with the project name , list of consultants that charged time to the project along with their role on the project , hours charged and the name of the project manager .
We contacted the test group in advance via email . We told them they had been selected to participate in a pilot of the feedback process and explained the objectives of the pilot and what we needed from them . We launched the forms to the test group and gave them two weeks to respond . Unfortunately , no one responded . It was time to pivot to Launch 1.2 . We learned a valuable lesson from the failure of Launch 1.1 ; we needed to get some leaders involved and we needed to explain what we were trying to do live before launching into the test . This time around we selected a project team that was delivering a project in one of our biggest accounts . We met with the project lead first to discuss our objectives , share the process and feedback form and get his input prior to launching the test . He recommended who should provide feedback on whom based on their role on the project . We made some adjustments to the form and process based on his feedback and proceeded to meet with his whole team . During this meeting he did most of the talking , explaining the purpose of the pilot test and his expectations . One of the changes we made for this launch was the routing of the feedback . Whenever the feedback was provided by anyone other than the project lead , it was routed to the project leader for review first before going to the recipient . This time we had 100 % participation . Insight Testing our ideas on a small scale was extremely valuable . We were able to identify kinks in the process , such as planning for the following situations : 1 ) what to do when the reviewer does not complete the feedback form in the time allotted , 2 ) the cycle time to initiate and close the process , and 3 ) what to do when the project leader is the bottleneck . We were also able to obtain feedback on the form itself such as : 1 ) was there too much information or not enough information , 2 ) were the instructions clear , and 3 ) was the feedback actionable . The Learning Launch was also inexpensive . We were able to utilize our existing system to facilitate the test and it enabled us to iterate as we gained additional insights from our test group without incurring additional cost . The entire process enabled us to prove and/or disprove the assumptions we made at the beginning . The Learning Launch was a true learning event . It allowed us to test our hypothesis that our resources desired more immediate feedback on their performance that they could then take action on to continue their own development . Despite failing on Launch 1.1 , we were able to regroup and try again after making some changes to the testing process . We also learned something that we had not anticipated during Launch 1.2 ; some of the reviewers were not very good at providing actionable feedback . This was brought to our attention by the project leader during Launch 1.2 . This insight alone identified a need for training resources in the art of providing feedback . Approach The Learning Launch is a powerful tool . It provides a platform for small scale , inexpensive test runs that can be launched quickly and provide valuable insight into the assumptions as well as revealing areas that may have been blind spots for the team . I would definitely recommend using this tool again when confronted with similar circumstances . Based on some lessons learned , I would recommend making the following changes to how we employed this tool . First , be mindful that the tool is just that , a tool and not all powerful in and of itself . Bringing the right people to the table up front to collaborate is equally as important . The failure of our first launch illuminated a couple of key oversights , namely the need to involve a business leader in the
change process who can champion the change to the team and inviting a skeptic into the planning team to challenge our assumptions and protect us from confirmation bias . Secondly , our small test was only the beginning . We need to run more small tests and gather more data in order to confirm or disprove our hypotheses . And finally , we need to continuously ask ourselves the following questions , what do we know , what do n’t we know , and what do we need to know . Then go figure out how to learn what we need to know and keep iterating .
| EMAIL:
ID_NUM:
NAME_STUDENT: Siew Santamaria
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection Siew Santamaria Challenge One of the challenges we chose to address in 2017 was how to provide more immediate performance feedback to our consultants in the field . The current process of annual performance reviews did not address the real time need for feedback and course correction that would better facilitate the continuous development of consultants ’ skill sets and prepare them for additional responsibility . Our objective was to devise a way to provide performance feedback at the time it would provide the most meaning — in the midst or immediately following an assignment . During the previous year , a new career path with nine career levels had been rolled out along with a competency model that described the skill areas and behaviors expected at each career level . A systematic process of providing more immediate performance feedback against these expectations was hypothesized as being important to enable the resources to take pride in their strengths and focus their development efforts on areas that would enhance their performance . Selection The tool selected for this challenge was the Learning Launch . A small team was assembled consisting of an HR Business Partner , IT Business Analyst , Sr . HR Director and HRIS Senior Analyst . There were several ideas about how to accomplish the objectives . Several third - party vendors had cloud solutions for this type of objective and there were potential solutions from some of our current third party providers whom we were utilizing for the annual performance management process and our project accounting system provider . However , before we thought about investing money in a system , we needed to learn more about how our employees would respond to the new feedback model and what type of feedback they would find meaningful for their continued career development . The team initially got bogged down in requirements gathering , but came to the realization that experimenting was the best way to get out of the gate quickly and cheaply and thus the Learning Launch was selected . The Learning Launch was inexpensive and fostered an iterative process whereby the team could Test , Learn , Adapt , and then Test , Learn , Adapt again , building upon those assumptions that were confirmed and pivoting from those assumptions that were disproved . It also put us in closer contact with our ultimate customers from whom we needed to gather important data . While our goal was to provide a non - threatening feedback mechanism that fostered development rather than judgment , we needed to learn from our customers how they perceived the exercise and what value the feedback provided to them . Application For our first Launch 1.1 , we developed a brief feedback form that could be manually launched from our performance management system . The form was tied closely to the competency model categories as well as the technical skills the consultants were required to perform at the client . Next , we needed to select a test group . We reached out to the operations team for data on a project team that had recently completed a project and had logged a minimum number of hours . They provided us with the project name , list of consultants that charged time to the project along with their role on the project , hours charged and the name of the project manager .
We contacted the test group in advance via email . We told them they had been selected to participate in a pilot of the feedback process and explained the objectives of the pilot and what we needed from them . We launched the forms to the test group and gave them two weeks to respond . Unfortunately , no one responded . It was time to pivot to Launch 1.2 . We learned a valuable lesson from the failure of Launch 1.1 ; we needed to get some leaders involved and we needed to explain what we were trying to do live before launching into the test . This time around we selected a project team that was delivering a project in one of our biggest accounts . We met with the project lead first to discuss our objectives , share the process and feedback form and get his input prior to launching the test . He recommended who should provide feedback on whom based on their role on the project . We made some adjustments to the form and process based on his feedback and proceeded to meet with his whole team . During this meeting he did most of the talking , explaining the purpose of the pilot test and his expectations . One of the changes we made for this launch was the routing of the feedback . Whenever the feedback was provided by anyone other than the project lead , it was routed to the project leader for review first before going to the recipient . This time we had 100 % participation . Insight Testing our ideas on a small scale was extremely valuable . We were able to identify kinks in the process , such as planning for the following situations : 1 ) what to do when the reviewer does not complete the feedback form in the time allotted , 2 ) the cycle time to initiate and close the process , and 3 ) what to do when the project leader is the bottleneck . We were also able to obtain feedback on the form itself such as : 1 ) was there too much information or not enough information , 2 ) were the instructions clear , and 3 ) was the feedback actionable . The Learning Launch was also inexpensive . We were able to utilize our existing system to facilitate the test and it enabled us to iterate as we gained additional insights from our test group without incurring additional cost . The entire process enabled us to prove and/or disprove the assumptions we made at the beginning . The Learning Launch was a true learning event . It allowed us to test our hypothesis that our resources desired more immediate feedback on their performance that they could then take action on to continue their own development . Despite failing on Launch 1.1 , we were able to regroup and try again after making some changes to the testing process . We also learned something that we had not anticipated during Launch 1.2 ; some of the reviewers were not very good at providing actionable feedback . This was brought to our attention by the project leader during Launch 1.2 . This insight alone identified a need for training resources in the art of providing feedback . Approach The Learning Launch is a powerful tool . It provides a platform for small scale , inexpensive test runs that can be launched quickly and provide valuable insight into the assumptions as well as revealing areas that may have been blind spots for the team . I would definitely recommend using this tool again when confronted with similar circumstances . Based on some lessons learned , I would recommend making the following changes to how we employed this tool . First , be mindful that the tool is just that , a tool and not all powerful in and of itself . Bringing the right people to the table up front to collaborate is equally as important . The failure of our first launch illuminated a couple of key oversights , namely the need to involve a business leader in the
change process who can champion the change to the team and inviting a skeptic into the planning team to challenge our assumptions and protect us from confirmation bias . Secondly , our small test was only the beginning . We need to run more small tests and gather more data in order to confirm or disprove our hypotheses . And finally , we need to continuously ask ourselves the following questions , what do we know , what do n’t we know , and what do we need to know . Then go figure out how to learn what we need to know and keep iterating .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Siew Santamaria"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6085 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge While I was studying at my business school in France , we got the chance to follow a six - months project to learn some skills on how to launch our own businesses . It involved creating teams of 5 to 6 persons and then finding a great idea and preparing everything for the launch . On the last day of the course , we would be due to present our project with a solid business plan and a 15 minutes ’ pitch to 400 others students and a jury of professionals ( BNP Paribas , L’Oréal and so on … ) . Only 10 teams among the 65 participating would be allowed to go on stage for that presentation , a selection from the teachers would take place two weeks before to pick up the best projects . With my team , we faced a hard time choosing an idea , most of our propositions were nice or funny but none of them was relevant to help our potential future customers solving a true problem . Selection We decided to talk about our everyday lives with my 5 team members and to tell each other every time one of us was facing a problem or had faced something difficult in the past to see what ideas could emerge from that . We did n’t know the name of that tool at that time but we were using the storytelling tool . We had to find interactive way to share our stories with the other team members to get their attention and then we were using the outcomes of those stories to brainstorm . In the end of the course , when we got selected among the 10 best teams and allowed to go on stage , we got to use that tool again to create an engaging story to pitch for the final presentation . Application Two weeks before the start of this entrepreneurial course , my father died from a cancer . I was back in school because I did n’t want to miss anything but my mind was somewhere else . I just knew one member of the team personally ( and she knew what had happened to me ) , the other ones were just student I could have seen in the corridors , nothing more . When we decided to apply the storytelling tool , at first I did n’t want to speak about such a painful personal experience . I did n’t feel safe enough with the other members . We kept telling each other stories for 10 days , meeting once a day , but none was bringing us a powerful idea . When I began to feel a bit more confident with my team , I decided one day to tell them about my father ’s death . I was very sad at the time because my father grave was 10 hours by train from my school and even by plane , the shortest way to go there took me 8 hours . Also , I was thinking about what the body of my father could become in that grave and it scared me a lot . Everyone listened very carefully to my story because the subject was tough of course but also because almost all the team members could identify with it . If it was n’t a father , they had lost a friend when they were a child or a grandmother and could barely go on the grave more than once a year because of the distance and because of our nomad lives . For instance , during my business studies , I happened to live in 4 different countries . When you ’re abroad , you ca n’t visit your family ’s graves easily and sometimes it may make you feel sad . We realized we had the start of an idea there . Six months later we were on stage , presenting our diamond made of human ashes to the jury . We were offering a new way to think about death and to keep our beloved ones near us . Also , we liked the idea of permanence that a diamond brought . Thanks to storytelling , we could explain how this tough personal loss gave us a great idea and how this project helped me ( and the others ) to see death not only as a reminder of all the bad things but also as an opportunity for creativity . Insight
Thanks to the storytelling tool , we got to know each other very quickly as we were telling our personal stories to the group on a daily basis . It helped me feeling at ease to bring my personal experience about my father ’s death and we then realized we all echoed in a way to that experience . That was the starting point of a great idea but also a great adventure that lead us until the final presentation . Also for that final day , the help of storytelling was crucial . Our idea was n’t an easy one to introduce and we knew many people may be shocked by it . Explaining how this idea happened and how it helped me to go through that experience moved the audience who was then more receptive to accept such a disruptive way to deal with death . When we tackled the business plan part , everybody was listening carefully because their attention was hooked by this storytelling technique and I can tell you silence was not a common thing during that day . Approach I would definitely keep the storytelling tool but next time , I would try to create a secure climate from the start for everybody to dare sharing its personal stories right from day one and not from day 10 after getting to know each other because in this project we had six months so it was alright but in a shorter one 10 days might change a lot . Also , learning how to present well this project for the final presentation was crucial to my career . Every time I am going to a business interview , the recruiters are amazed by this story and ask a lot of questions about it . Of course , this is because it was n’t a common project but also because I learnt how to introduce it in a catchy way that engages the person in front of me and questions its relationships to death and memory .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge While I was studying at my business school in France , we got the chance to follow a six - months project to learn some skills on how to launch our own businesses . It involved creating teams of 5 to 6 persons and then finding a great idea and preparing everything for the launch . On the last day of the course , we would be due to present our project with a solid business plan and a 15 minutes ’ pitch to 400 others students and a jury of professionals ( BNP Paribas , L’Oréal and so on … ) . Only 10 teams among the 65 participating would be allowed to go on stage for that presentation , a selection from the teachers would take place two weeks before to pick up the best projects . With my team , we faced a hard time choosing an idea , most of our propositions were nice or funny but none of them was relevant to help our potential future customers solving a true problem . Selection We decided to talk about our everyday lives with my 5 team members and to tell each other every time one of us was facing a problem or had faced something difficult in the past to see what ideas could emerge from that . We did n’t know the name of that tool at that time but we were using the storytelling tool . We had to find interactive way to share our stories with the other team members to get their attention and then we were using the outcomes of those stories to brainstorm . In the end of the course , when we got selected among the 10 best teams and allowed to go on stage , we got to use that tool again to create an engaging story to pitch for the final presentation . Application Two weeks before the start of this entrepreneurial course , my father died from a cancer . I was back in school because I did n’t want to miss anything but my mind was somewhere else . I just knew one member of the team personally ( and she knew what had happened to me ) , the other ones were just student I could have seen in the corridors , nothing more . When we decided to apply the storytelling tool , at first I did n’t want to speak about such a painful personal experience . I did n’t feel safe enough with the other members . We kept telling each other stories for 10 days , meeting once a day , but none was bringing us a powerful idea . When I began to feel a bit more confident with my team , I decided one day to tell them about my father ’s death . I was very sad at the time because my father grave was 10 hours by train from my school and even by plane , the shortest way to go there took me 8 hours . Also , I was thinking about what the body of my father could become in that grave and it scared me a lot . Everyone listened very carefully to my story because the subject was tough of course but also because almost all the team members could identify with it . If it was n’t a father , they had lost a friend when they were a child or a grandmother and could barely go on the grave more than once a year because of the distance and because of our nomad lives . For instance , during my business studies , I happened to live in 4 different countries . When you ’re abroad , you ca n’t visit your family ’s graves easily and sometimes it may make you feel sad . We realized we had the start of an idea there . Six months later we were on stage , presenting our diamond made of human ashes to the jury . We were offering a new way to think about death and to keep our beloved ones near us . Also , we liked the idea of permanence that a diamond brought . Thanks to storytelling , we could explain how this tough personal loss gave us a great idea and how this project helped me ( and the others ) to see death not only as a reminder of all the bad things but also as an opportunity for creativity . Insight
Thanks to the storytelling tool , we got to know each other very quickly as we were telling our personal stories to the group on a daily basis . It helped me feeling at ease to bring my personal experience about my father ’s death and we then realized we all echoed in a way to that experience . That was the starting point of a great idea but also a great adventure that lead us until the final presentation . Also for that final day , the help of storytelling was crucial . Our idea was n’t an easy one to introduce and we knew many people may be shocked by it . Explaining how this idea happened and how it helped me to go through that experience moved the audience who was then more receptive to accept such a disruptive way to deal with death . When we tackled the business plan part , everybody was listening carefully because their attention was hooked by this storytelling technique and I can tell you silence was not a common thing during that day . Approach I would definitely keep the storytelling tool but next time , I would try to create a secure climate from the start for everybody to dare sharing its personal stories right from day one and not from day 10 after getting to know each other because in this project we had six months so it was alright but in a shorter one 10 days might change a lot . Also , learning how to present well this project for the final presentation was crucial to my career . Every time I am going to a business interview , the recruiters are amazed by this story and ask a lot of questions about it . Of course , this is because it was n’t a common project but also because I learnt how to introduce it in a catchy way that engages the person in front of me and questions its relationships to death and memory .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19273 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection I work for a semiconductor company and need to present technical issue update to my customers frequently . Sometimes it ’s difficult for me to explain the issue by words to some people especially when they do n’t have hands - on experiences or they are not familiar with some specific hardware configurations . How to let the attendees understand the presentation contents is very important to me , and it ’s the reason I select visualization as the design thinking tool for my refection . Application Flow chart is one of the way I use most to explain the technical procedures . In additions , I would like to add symbols and colors in my presentations to help attendees to get better understanding . I found visualization utilization also helps a lot when I or my team try to resolve a complex problem . To discuss any major issue I would like to stand in front of a whiteboard , collecting everyone ’s idea through brainstorming , and then start to categorize and analyze the inputs by putting some squares , circles or arrows with different colors . That help us to focus on the most critical portion among mass discussion information collected . Fishbone diagram is another visualization example we use frequently . When discussing the possible reasons to cause an issue or result , we ’d like to use drawing rather than list down all the possibilities straightforwardly . Insight and Approach Though I have had some practices how to utilize visualization in my daily job before I enroll this course , I learned some advanced skills . In the meantime , I ’ve learned how important the visual communication is , and why people can get better understanding and remember the context through visualization . It encourages me to keep using this skill when communicating with people and share my implementation experience to my colleagues . Besides visualization , mind mapping is the skill I ’ve learned and get most interest from this course . It ’s the next skill I want to practice and implement in my daily job .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection I work for a semiconductor company and need to present technical issue update to my customers frequently . Sometimes it ’s difficult for me to explain the issue by words to some people especially when they do n’t have hands - on experiences or they are not familiar with some specific hardware configurations . How to let the attendees understand the presentation contents is very important to me , and it ’s the reason I select visualization as the design thinking tool for my refection . Application Flow chart is one of the way I use most to explain the technical procedures . In additions , I would like to add symbols and colors in my presentations to help attendees to get better understanding . I found visualization utilization also helps a lot when I or my team try to resolve a complex problem . To discuss any major issue I would like to stand in front of a whiteboard , collecting everyone ’s idea through brainstorming , and then start to categorize and analyze the inputs by putting some squares , circles or arrows with different colors . That help us to focus on the most critical portion among mass discussion information collected . Fishbone diagram is another visualization example we use frequently . When discussing the possible reasons to cause an issue or result , we ’d like to use drawing rather than list down all the possibilities straightforwardly . Insight and Approach Though I have had some practices how to utilize visualization in my daily job before I enroll this course , I learned some advanced skills . In the meantime , I ’ve learned how important the visual communication is , and why people can get better understanding and remember the context through visualization . It encourages me to keep using this skill when communicating with people and share my implementation experience to my colleagues . Besides visualization , mind mapping is the skill I ’ve learned and get most interest from this course . It ’s the next skill I want to practice and implement in my daily job .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11591 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge and selection : I worked on a research project where I accumulated a large amount of data and need to present it to the business / stakeholders . This part of the business struggles to attract more customers as the levels of satisfaction are low . And the data from my research project highlights some of the reasons for this , as well as suggests what can be changed to improve the proposition .
I believe that storytelling tool could help me present these findings to the team in a way that will be relatable and provide a clear message . It will allow me to deliver the large amount of data I ’ve collected in a simple but also passionate way , so that the stakeholders get engaged and see the clear message iand what changes are needed to happen . By using the storytelling tool , I wo n’t just be listing the findings and possible solutions , but I ’ll bring this connection between customers and the business to the room , so that the stakeholders can clearly relate to the problems in the product .
Application : In my case , where I work with large amounts of data , it can be tricky to get a short and concise presentation . But by using the storytelling tool , I can summarise the data so that it ’s clear and does n’t require me to share all the small details . Besides large numbers of quantitative data , I also have some comments from the customers about what they like and do n’t like about the product . So to bring my story to life and make it more engaging , I ’ll start with a story from a customer . I can picture an average customer who is less happy with the service , read a comment from them as well as tell what exactly goes wrong for them ( website is confusing , or could n’t complete an order ) .
By talking also to some stakeholders prior to the final presentation , I can gather information on the business side of the situation and add to my story some steps that business has been applying to try and solve this problem . However , as I ’ve discovered , some areas are not being covered by the current strategy and they seem to be key to customers . So , by bringing the customer ’s story to live in my presentation , it ’ll make the team understand how to amend the current plan and start introducing solutions that will really make the difference to the customers .
Insight and approach : This tool works great in my job where I have to work with large data sets and limited time that the business has to listen to my findings . By delivering key findings in a relatable , simple way of a story , I could gain stakeholders ’ attention as well as deliver key messages without overloading them with details . This method causes great discussions in the room with people trying the situations on to themselves and coming up with possible solutions to the problem .
I still use visuals when I use storytelling technique to make sure that everyone follows . And in some cases I add a little more detail to the story as I am aware that some stakeholders are much more detail oriented than the others . I ’ve had a situation where by just telling a concise story I then would get questions around the proof for one or the other statement . So usually , I ’d either have a handout / appendix with more details , or add some numbers to the main story if appropriate for the audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge and selection : I worked on a research project where I accumulated a large amount of data and need to present it to the business / stakeholders . This part of the business struggles to attract more customers as the levels of satisfaction are low . And the data from my research project highlights some of the reasons for this , as well as suggests what can be changed to improve the proposition .
I believe that storytelling tool could help me present these findings to the team in a way that will be relatable and provide a clear message . It will allow me to deliver the large amount of data I ’ve collected in a simple but also passionate way , so that the stakeholders get engaged and see the clear message iand what changes are needed to happen . By using the storytelling tool , I wo n’t just be listing the findings and possible solutions , but I ’ll bring this connection between customers and the business to the room , so that the stakeholders can clearly relate to the problems in the product .
Application : In my case , where I work with large amounts of data , it can be tricky to get a short and concise presentation . But by using the storytelling tool , I can summarise the data so that it ’s clear and does n’t require me to share all the small details . Besides large numbers of quantitative data , I also have some comments from the customers about what they like and do n’t like about the product . So to bring my story to life and make it more engaging , I ’ll start with a story from a customer . I can picture an average customer who is less happy with the service , read a comment from them as well as tell what exactly goes wrong for them ( website is confusing , or could n’t complete an order ) .
By talking also to some stakeholders prior to the final presentation , I can gather information on the business side of the situation and add to my story some steps that business has been applying to try and solve this problem . However , as I ’ve discovered , some areas are not being covered by the current strategy and they seem to be key to customers . So , by bringing the customer ’s story to live in my presentation , it ’ll make the team understand how to amend the current plan and start introducing solutions that will really make the difference to the customers .
Insight and approach : This tool works great in my job where I have to work with large data sets and limited time that the business has to listen to my findings . By delivering key findings in a relatable , simple way of a story , I could gain stakeholders ’ attention as well as deliver key messages without overloading them with details . This method causes great discussions in the room with people trying the situations on to themselves and coming up with possible solutions to the problem .
I still use visuals when I use storytelling technique to make sure that everyone follows . And in some cases I add a little more detail to the story as I am aware that some stakeholders are much more detail oriented than the others . I ’ve had a situation where by just telling a concise story I then would get questions around the proof for one or the other statement . So usually , I ’d either have a handout / appendix with more details , or add some numbers to the main story if appropriate for the audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14625 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge
My challenge is to be able to summarize the topics reviewed in the different classes at the university so that when the exam season arrives , I can better organize myself with the preparation of the topics . Because I take many subjects , I need a tool that allows me to do it effectively in order to identify the keywords that lead me to improve understanding .
When it comes to innovation issues , I need to find connections between ideas , so that they can converge and translate them into something solid that can be executed in the best way .
2 . Selection
I have selected mind mapping due to the perspectives that I can capture by applying this tool . The imagination has no limits , and the best of all is to be able to express each idea for myself , so that my understanding is favored and it does not take me long to get ready to take exams .
Mind mapping gives me the opportunity to connect ideas , perspectives , alternatives , options , in the same way it allows me to identify if one alternative does not correspond to the others , so it seems to me a great tool .
3 . Application
It is the ideal tool because while I am coming up with ideas about possible innovations , I am delving into various characteristics , such as feasibility , profitability , utility , and by being able to apply connections or different perspectives on each idea , a very large field for innovation opens up , without ceasing to be something realistic . And if you want to present to potential partners or investors , you can achieve a good understanding and connection of ideas , and even an improvement in certain terms so that the innovations are more robust .
4 . Insight
I have always been very open to using these types of tools in school , high school and university tasks , why not bring it into daily life as well ? I think it 's a very simple way to get inspired and keep all ideas grounded . It is a tool that can be used so that everyone can better grasp ideas , understand their connections , their characteristics , their hierarchical order , for this reason I highly recommend it to select or discard ideas , since you can go deeply into each topic .
5 . Approach
I have to work on improving the understanding of my ideas for others in terms of shared mind mapping , because when it is for me I understand it perfectly , but when someone else has to review it , there are certain things that it is difficult for them to understand , and I must achieve without compromising its extension or its aesthetics . Next time I 'm going to get it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge
My challenge is to be able to summarize the topics reviewed in the different classes at the university so that when the exam season arrives , I can better organize myself with the preparation of the topics . Because I take many subjects , I need a tool that allows me to do it effectively in order to identify the keywords that lead me to improve understanding .
When it comes to innovation issues , I need to find connections between ideas , so that they can converge and translate them into something solid that can be executed in the best way .
2 . Selection
I have selected mind mapping due to the perspectives that I can capture by applying this tool . The imagination has no limits , and the best of all is to be able to express each idea for myself , so that my understanding is favored and it does not take me long to get ready to take exams .
Mind mapping gives me the opportunity to connect ideas , perspectives , alternatives , options , in the same way it allows me to identify if one alternative does not correspond to the others , so it seems to me a great tool .
3 . Application
It is the ideal tool because while I am coming up with ideas about possible innovations , I am delving into various characteristics , such as feasibility , profitability , utility , and by being able to apply connections or different perspectives on each idea , a very large field for innovation opens up , without ceasing to be something realistic . And if you want to present to potential partners or investors , you can achieve a good understanding and connection of ideas , and even an improvement in certain terms so that the innovations are more robust .
4 . Insight
I have always been very open to using these types of tools in school , high school and university tasks , why not bring it into daily life as well ? I think it 's a very simple way to get inspired and keep all ideas grounded . It is a tool that can be used so that everyone can better grasp ideas , understand their connections , their characteristics , their hierarchical order , for this reason I highly recommend it to select or discard ideas , since you can go deeply into each topic .
5 . Approach
I have to work on improving the understanding of my ideas for others in terms of shared mind mapping , because when it is for me I understand it perfectly , but when someone else has to review it , there are certain things that it is difficult for them to understand , and I must achieve without compromising its extension or its aesthetics . Next time I 'm going to get it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11720 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I am a member of my Telecom organization ’s in the contact center side , my / our challenge is to improve the sales and service fulfilment and reduce the churn . This Telecom player has introduced lots of channel to fulfil the services but none of them are working in the favour of customer retention . The project scope includes the Contact center , online marketing department , Digital Channels and IT department , with whom we work closely . The project should not exceed 100 business days and the solution should include innovative and uncover what consider to be ineffective or problematic
Visualisation is the tool I selected in this scenario . I started the process with internal research which can combined by market standards etc . And then went into a 2 days workshop . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the customer experience to be achieved ? 2 ) What would you change about the customer experience to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the customer and Systems in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the space . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the presentation . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
We thought through anticipated results , expecting to find that a more agile approach would improve our inputs received , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I am a member of my Telecom organization ’s in the contact center side , my / our challenge is to improve the sales and service fulfilment and reduce the churn . This Telecom player has introduced lots of channel to fulfil the services but none of them are working in the favour of customer retention . The project scope includes the Contact center , online marketing department , Digital Channels and IT department , with whom we work closely . The project should not exceed 100 business days and the solution should include innovative and uncover what consider to be ineffective or problematic
Visualisation is the tool I selected in this scenario . I started the process with internal research which can combined by market standards etc . And then went into a 2 days workshop . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the customer experience to be achieved ? 2 ) What would you change about the customer experience to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the customer and Systems in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the space . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the presentation . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
We thought through anticipated results , expecting to find that a more agile approach would improve our inputs received , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17416 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I am a member of my organization ’s Sustainable Finance team which handles loans for projects such as energy efficiency , renewable energy , and climate resilience . I am responsible for the organization and implementation of our team ’s marketing and communications initiatives . With COVID-19 pandemic restrictions being raised around the world , face - to - face corporate selling events came to a pause . The challenge is to transition the implementation of marketing activities online while ensuring an engaging and effective event program design that would generate sales leads . Selection Platforms for online meetings and webinars are widely available . These have basic features that can facilitate forums such as screen - sharing , break - out rooms , and chat boxes for questions or comments from the participants . Our team has used other design thinking tools to review the usual program of face - to - face corporate selling events , tweak it to suit a webinar format , and to conduct a dry run . We are ready to use the learning launch tool to test how effective the revised design of our marketing event is . Application Our first launch is a large - scale webinar with an expected attendance of 250 to 300 middle and senior management officers from various companies . The topic was a general sustainability concept — Natural Disaster and Business Resilience ; the three sessions for which are aimed to encourage participants to employ sustainable engineering interventions for their properties in order to become climate - resilient and at the same time , have the bank help fund these projects . For this launch , we were able to reach the target number of attendance with a 20 % fall - out rate from the number of total registrations . There was active participation from the audience during the open forum . However , the webinar failed to create client leads . The team once again reviewed the program design and decided to go with a topic that allows for a direct presentation and discussion of the team ’s financing options and services . We also opted to conduct the online event with a smaller , more targeted audience . With these changes , our team did a second launch of the webinar which focused on giving the participants a step - by- step guide on shifting to solar energy as well as an introduction to the bank ’s Sustainable Finance program . The audience consisted of not only finance officers , but also engineers and technical teams of corporations . As with the first launch , there was a good audience turn - out and an engaging open forum . But this time , the team was able to receive a good number of loan inquiries from the participants who attended the webinar .
Insight Using the learning launch tool allowed the team test our assumptions on attendee turn - out , audience participation , and lead - generation . While we were able to reach the number of expected participants and had good participant - panelist interaction for both launches , the team was not able generate leads as expected . It was only with the revisions made to the program design that we achieved this . The learning launch tool allowed the team to see how customers
would respond to our online marketing initiatives . It made the team recognize what the project ’s strengths and weakness are as well as what part of it needs to be improved . By refining the webinar based on the launch results , it can now be scalable in terms of the number of times it can be conducted in a year for various product - focused topics . Even with the eventual transition back to face - to - face marketing activities , the forum model we have established is seen to remain effective and sustainable . Approach For any marketing initiative , it seems that learning launch is the appropriate tool to be used . This is because the success of product marketing and communications is primarily based on customer behavior . And while we may have historical data on customer response to our products and services , we ultimately assume anticipated customer behavior therefore we have to test these assumptions in order to know what works and what does not .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I am a member of my organization ’s Sustainable Finance team which handles loans for projects such as energy efficiency , renewable energy , and climate resilience . I am responsible for the organization and implementation of our team ’s marketing and communications initiatives . With COVID-19 pandemic restrictions being raised around the world , face - to - face corporate selling events came to a pause . The challenge is to transition the implementation of marketing activities online while ensuring an engaging and effective event program design that would generate sales leads . Selection Platforms for online meetings and webinars are widely available . These have basic features that can facilitate forums such as screen - sharing , break - out rooms , and chat boxes for questions or comments from the participants . Our team has used other design thinking tools to review the usual program of face - to - face corporate selling events , tweak it to suit a webinar format , and to conduct a dry run . We are ready to use the learning launch tool to test how effective the revised design of our marketing event is . Application Our first launch is a large - scale webinar with an expected attendance of 250 to 300 middle and senior management officers from various companies . The topic was a general sustainability concept — Natural Disaster and Business Resilience ; the three sessions for which are aimed to encourage participants to employ sustainable engineering interventions for their properties in order to become climate - resilient and at the same time , have the bank help fund these projects . For this launch , we were able to reach the target number of attendance with a 20 % fall - out rate from the number of total registrations . There was active participation from the audience during the open forum . However , the webinar failed to create client leads . The team once again reviewed the program design and decided to go with a topic that allows for a direct presentation and discussion of the team ’s financing options and services . We also opted to conduct the online event with a smaller , more targeted audience . With these changes , our team did a second launch of the webinar which focused on giving the participants a step - by- step guide on shifting to solar energy as well as an introduction to the bank ’s Sustainable Finance program . The audience consisted of not only finance officers , but also engineers and technical teams of corporations . As with the first launch , there was a good audience turn - out and an engaging open forum . But this time , the team was able to receive a good number of loan inquiries from the participants who attended the webinar .
Insight Using the learning launch tool allowed the team test our assumptions on attendee turn - out , audience participation , and lead - generation . While we were able to reach the number of expected participants and had good participant - panelist interaction for both launches , the team was not able generate leads as expected . It was only with the revisions made to the program design that we achieved this . The learning launch tool allowed the team to see how customers
would respond to our online marketing initiatives . It made the team recognize what the project ’s strengths and weakness are as well as what part of it needs to be improved . By refining the webinar based on the launch results , it can now be scalable in terms of the number of times it can be conducted in a year for various product - focused topics . Even with the eventual transition back to face - to - face marketing activities , the forum model we have established is seen to remain effective and sustainable . Approach For any marketing initiative , it seems that learning launch is the appropriate tool to be used . This is because the success of product marketing and communications is primarily based on customer behavior . And while we may have historical data on customer response to our products and services , we ultimately assume anticipated customer behavior therefore we have to test these assumptions in order to know what works and what does not .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20323 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : In 2019 , I was trying to find out how to promote online tutoring to tutors , parents and students in Singapore . Online tutoring in Singapore had not really taken off yet at that time . In fact , everybody had different ideas of what online tutoring was . Parents were generally skeptical about its usefulness , students mostly did not have a clear idea of what online tutoring looked like , and most tutors were adopting a “ wait - and - see ” approach towards this emerging technology . There were also multiple factors that affected the adoption rate of online tutoring . Among these are : maturity of online tutoring software , availability of on - boarding training , cost of subscription of online tutoring software , effectiveness of learning through online tutoring , cyber security concerns , etc . My team conducted training for approximately 150 freelance tutors who showed interest in online tutoring but only a handful of them really adopted online tutoring as part of their offer . We tried to engage parents in a few parents workshops ; they produced only a few customers . Due to our limited resources , a multi - pronged approach like that was very hard and slow work . The challenge was really to identify a few critical factors that had maximum impact on the adoption rate of online tutoring in Singapore , and to act upon them . Tool selection : It was mentioned in the Mind Mapping Tool video in this course , “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . ” Since my challenge was to make sense of the current situation ( “ What Is ” ) , I had chosen to use a modified version of Mind Mapping , called “ Systems Mapping ” . I learnt this tool from Cobus Mpanza , who also attended Alexandr Ospina ’s Design Thinking course . Application of the selected tool : Step 1: I started off by writing down all the possible factors that affect adoption of online tutoring , one factor on a piece of post - it note . Step 2: Then I got a large A1 - size paper , and divided it into two sections - “ Reinforce ” and “ Hinder ” . Step 3 : Next , I assess the current state of each factor ; if the current state of a factor reinforces the adoption of online tutoring , I will stick it under the “ Reinforce ” part of the A1 - size paper . The same went to factors which were currently hindering the adoption of online tutoring . For example , “ subscription of online tutoring software ” is a factor . Now the cost was currently considered affordable to most tutors , so I placed the post - in note of this factor under the “ Reinforce ” section . Step 4 : Once we have all the factors categorized in either “ Reinforce ” or “ Hinder ” section , I started to draw lines to link up factors that either drove another factor , or was driven by another factor . Step 5 : The final step in System Mapping is to do a tally . The factors that had the most number of lines going into and going out of them , are the key driving factors to adoption of online tutoring . This is a somewhat tidied up version of my Systems Map .
Insight gained : What I concluded from this exercise confirmed my suspicion , that the key driving factor to online tutoring is really how tutors perceive it . In 2019 , most tutors clearly were not taking online tutoring seriously . The exercise suggested that by focusing our resources to change tutors ’ perception of online tutoring , it would have the greatest impact on the adoption rate of online tutoring . Approach : I found that it was very important that I was able to stand in the position of stakeholders , to come up with as many factors as possible . It was important to state factors as neutral rather than to add my assessment of it prematurely , for example , a factor should be “ possibilities to access tutors on demand ” and not “ should be able to access tutors on demand ” . This is something I will pay more attention to in the future . It was also challenging to hold my bias and assess the current state of things impartially , so that I can place the factors in the right sections . The tendency was to think that most factors were doing well , and they were reinforcing the adoption of online tutoring . The truth was that they were not , which was exactly why I was doing this System Mapping exercise in the first place . This is also something to pay attention to in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT: Cobus Mpanza
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : In 2019 , I was trying to find out how to promote online tutoring to tutors , parents and students in Singapore . Online tutoring in Singapore had not really taken off yet at that time . In fact , everybody had different ideas of what online tutoring was . Parents were generally skeptical about its usefulness , students mostly did not have a clear idea of what online tutoring looked like , and most tutors were adopting a “ wait - and - see ” approach towards this emerging technology . There were also multiple factors that affected the adoption rate of online tutoring . Among these are : maturity of online tutoring software , availability of on - boarding training , cost of subscription of online tutoring software , effectiveness of learning through online tutoring , cyber security concerns , etc . My team conducted training for approximately 150 freelance tutors who showed interest in online tutoring but only a handful of them really adopted online tutoring as part of their offer . We tried to engage parents in a few parents workshops ; they produced only a few customers . Due to our limited resources , a multi - pronged approach like that was very hard and slow work . The challenge was really to identify a few critical factors that had maximum impact on the adoption rate of online tutoring in Singapore , and to act upon them . Tool selection : It was mentioned in the Mind Mapping Tool video in this course , “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . ” Since my challenge was to make sense of the current situation ( “ What Is ” ) , I had chosen to use a modified version of Mind Mapping , called “ Systems Mapping ” . I learnt this tool from Cobus Mpanza , who also attended Alexandr Ospina ’s Design Thinking course . Application of the selected tool : Step 1: I started off by writing down all the possible factors that affect adoption of online tutoring , one factor on a piece of post - it note . Step 2: Then I got a large A1 - size paper , and divided it into two sections - “ Reinforce ” and “ Hinder ” . Step 3 : Next , I assess the current state of each factor ; if the current state of a factor reinforces the adoption of online tutoring , I will stick it under the “ Reinforce ” part of the A1 - size paper . The same went to factors which were currently hindering the adoption of online tutoring . For example , “ subscription of online tutoring software ” is a factor . Now the cost was currently considered affordable to most tutors , so I placed the post - in note of this factor under the “ Reinforce ” section . Step 4 : Once we have all the factors categorized in either “ Reinforce ” or “ Hinder ” section , I started to draw lines to link up factors that either drove another factor , or was driven by another factor . Step 5 : The final step in System Mapping is to do a tally . The factors that had the most number of lines going into and going out of them , are the key driving factors to adoption of online tutoring . This is a somewhat tidied up version of my Systems Map .
Insight gained : What I concluded from this exercise confirmed my suspicion , that the key driving factor to online tutoring is really how tutors perceive it . In 2019 , most tutors clearly were not taking online tutoring seriously . The exercise suggested that by focusing our resources to change tutors ’ perception of online tutoring , it would have the greatest impact on the adoption rate of online tutoring . Approach : I found that it was very important that I was able to stand in the position of stakeholders , to come up with as many factors as possible . It was important to state factors as neutral rather than to add my assessment of it prematurely , for example , a factor should be “ possibilities to access tutors on demand ” and not “ should be able to access tutors on demand ” . This is something I will pay more attention to in the future . It was also challenging to hold my bias and assess the current state of things impartially , so that I can place the factors in the right sections . The tendency was to think that most factors were doing well , and they were reinforcing the adoption of online tutoring . The truth was that they were not , which was exactly why I was doing this System Mapping exercise in the first place . This is also something to pay attention to in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Cobus Mpanza"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9911 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT REFLECTION – MIND MAPPING
Challenge
As a student from architectural school , I have to face challenges related to design thinking almost every day . Humans have been constructing their shelters and houses for over centuries , sometimes with the same traditional methods and sometimes by involving new technologies . From where I belong , it is a developing country with not much resources , so we rely on traditional methods for designing our buildings . I was presented with a challenge to propose an innovative method for designing buildings in our region , based on computational designing software , so we could improve our architecture through technology if possible , with currently available resources .
Selection
Mind mapping process is important for idea generation as it allows you to look for themes and patterns in data and developing meaningful insights through these observations . It is an engaging process that includes jotting down of observations , ideas and drawing creative sketches . So , I selected this tool as it could help me to look for patterns in our present building designs and their relation to possible future trends .
Application
Initiating the process from " what is " phase , I gathered data in form of surveys of our regional buildings , getting reviews from inhabitants about their house qualities and what features they wanted to have in their future houses . After preliminary observations , I put mind mapping process into action , by initially drawing a mind map for " what is " phase , thus focusing on our present buildings , to uncover hidden needs of our building residents . This helped me to put myself in client 's shoes and understanding that in a building , despite its beauty , there are other factors too that users cherish more . These factors are user comfort , affordability and easy maintenance of the building . I also developed a questionnaire for our regional architects to get confirming & disconfirming data on what are local construction materials , are they enough environment friendly and easily maintainable or not .
Figure 1 . Mind map drawn for design thinking
As I continued to draw mind map , I mentioned useful data of what - is phase as " extract " . Then , under the umbrella of computational designing , which was a part of my design challenge , I thought of possible ways in which these software could make use of our local construction materials to
design a building . By doing so , I interpreted that one of the most common digital technique i.e. parametric modeling could be a solution since it involves repetition of only a single module in a building which could be clay bricks in my case as these are locally available and cheap here . The software works by taking dimensions of module as input and then generating various design options . So , when we input dimensions of brick , then not only software will give these design options but also give instructions for joining bricks in this new way . This will help our local craftsmen to adapt this new technology as they were previously familiar with only traditional brickwork . Furthermore , buildings made with local material like clay bricks will endure the weather conditions better and will prove to more sustainable and affordable .
Figure 2 . Clay brick - wall forms generated by software
Insight
Drawing mind map allowed me to have a clearer picture in mind of what to focus on , as putting your thoughts on paper helps to develop deeper understanding for the problem and it ’s solution because it leads you systematically through a series of steps from “ what is ” to “ what if ” phase . Thus , I started from data collection through surveys and clients , mind mapping different observations and patterns in our building designs , then deducing meaningful insights from it . And lastly by relating those insights to possible outcomes . And throughout the process I kept on referring back to the previous patterns thus merging all into one .
Approach
I think from now on , my approach towards any design - thinking challenge would be mind mapping as I find it impactful , because it leads you through a proper channel from beginning to the end of process by establishing a design criteria which becomes foundation of possible solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT REFLECTION – MIND MAPPING
Challenge
As a student from architectural school , I have to face challenges related to design thinking almost every day . Humans have been constructing their shelters and houses for over centuries , sometimes with the same traditional methods and sometimes by involving new technologies . From where I belong , it is a developing country with not much resources , so we rely on traditional methods for designing our buildings . I was presented with a challenge to propose an innovative method for designing buildings in our region , based on computational designing software , so we could improve our architecture through technology if possible , with currently available resources .
Selection
Mind mapping process is important for idea generation as it allows you to look for themes and patterns in data and developing meaningful insights through these observations . It is an engaging process that includes jotting down of observations , ideas and drawing creative sketches . So , I selected this tool as it could help me to look for patterns in our present building designs and their relation to possible future trends .
Application
Initiating the process from " what is " phase , I gathered data in form of surveys of our regional buildings , getting reviews from inhabitants about their house qualities and what features they wanted to have in their future houses . After preliminary observations , I put mind mapping process into action , by initially drawing a mind map for " what is " phase , thus focusing on our present buildings , to uncover hidden needs of our building residents . This helped me to put myself in client 's shoes and understanding that in a building , despite its beauty , there are other factors too that users cherish more . These factors are user comfort , affordability and easy maintenance of the building . I also developed a questionnaire for our regional architects to get confirming & disconfirming data on what are local construction materials , are they enough environment friendly and easily maintainable or not .
Figure 1 . Mind map drawn for design thinking
As I continued to draw mind map , I mentioned useful data of what - is phase as " extract " . Then , under the umbrella of computational designing , which was a part of my design challenge , I thought of possible ways in which these software could make use of our local construction materials to
design a building . By doing so , I interpreted that one of the most common digital technique i.e. parametric modeling could be a solution since it involves repetition of only a single module in a building which could be clay bricks in my case as these are locally available and cheap here . The software works by taking dimensions of module as input and then generating various design options . So , when we input dimensions of brick , then not only software will give these design options but also give instructions for joining bricks in this new way . This will help our local craftsmen to adapt this new technology as they were previously familiar with only traditional brickwork . Furthermore , buildings made with local material like clay bricks will endure the weather conditions better and will prove to more sustainable and affordable .
Figure 2 . Clay brick - wall forms generated by software
Insight
Drawing mind map allowed me to have a clearer picture in mind of what to focus on , as putting your thoughts on paper helps to develop deeper understanding for the problem and it ’s solution because it leads you systematically through a series of steps from “ what is ” to “ what if ” phase . Thus , I started from data collection through surveys and clients , mind mapping different observations and patterns in our building designs , then deducing meaningful insights from it . And lastly by relating those insights to possible outcomes . And throughout the process I kept on referring back to the previous patterns thus merging all into one .
Approach
I think from now on , my approach towards any design - thinking challenge would be mind mapping as I find it impactful , because it leads you through a proper channel from beginning to the end of process by establishing a design criteria which becomes foundation of possible solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20610 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I was working in a petrochemical organization . Coming from an engineering background , I was often responsible to hold technical conversations during problem - solving or problem definition phase . A challenge that often crept up during these conversations was the addressing of the diverse set of individuals . These individuals spanned along different verticals of the organization , having different educational and experiential backgrounds . Explaining a problem using heavy technical terms often left a huge chunk of the force out of the problem - solving exercise . Sometimes , improper understanding would lead to improper solutions or insights .
Selection
I chose the visualization tool to come up with more open and understandable ways to hold dialogue during inter - disciplinary meetings . The universal understanding of symbols and imagery was employed to bring the group to a common understanding . A more efficient and swifter problem - solving conversation was expected to follow after the introduction of this tool .
Application
I started out by stating the problem ( if identified ) , with minimal words possible . This not only opened up space for a visual representation but also incorporated the ‘ What is ? ’ approach , where a large chunk of the understanding of the problem lay with the participant . This ‘ What is ? ’ approach was further emphasized when I presented the challenge in the process but did not reveal the problem ( if identified ) . It was left to the group to come up with their definition of the problem , which would be represented by each member in Process Flow Diagrams ( PFD ) . Members would come up to the whiteboard to mark areas or sub - processes in the PFD where they thought the problem was likely to occur . To delve deeper , we used Process and Instrumentation Diagrams ( P&IDs ) to zero in on a particular operation or equipment . I used markers of different colours for each team of different expertise for a better understanding of the process . Finally , to analyse the problem ( or implement a solution ) Gantt Charts were employed with dependencies . This provided a clear idea to each team as to when they come in during the entire length of the project .
Insight
I found this visual approach to problem - solving , rather than merely studying SOP ’s and Design criteria ’s , helped me reach consensus faster . People were more agreeable with each other and each participant in the project got equal opportunity to present ideas . Simple Process Flow Diagrams ( PFD ) helped boil down complex ideas into simple ones for everyone to understand . Work Scheduling in the form of charts ( Gantt Charts ) represented dependency and accountability within different groups better .
Approach
As stated earlier , I tried incorporating the ‘ What is ? ’ in certain stages within the participants . This approach can be taken a notch northwards by incorporating tools like ‘ Mind Mapping ’ , ‘ Co - Creation ’ , and ‘ Journey Mapping ’ tools . Filtering the jargon used by different expert groups by symbols could also open up opportunities in co - creation . Understanding the flow of the process using Visualisation already involves aspects of Journey Mapping but taking it a step further with incorporating the entire ecosystem of stakeholders would help the organization work towards a more well thought of the product .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I was working in a petrochemical organization . Coming from an engineering background , I was often responsible to hold technical conversations during problem - solving or problem definition phase . A challenge that often crept up during these conversations was the addressing of the diverse set of individuals . These individuals spanned along different verticals of the organization , having different educational and experiential backgrounds . Explaining a problem using heavy technical terms often left a huge chunk of the force out of the problem - solving exercise . Sometimes , improper understanding would lead to improper solutions or insights .
Selection
I chose the visualization tool to come up with more open and understandable ways to hold dialogue during inter - disciplinary meetings . The universal understanding of symbols and imagery was employed to bring the group to a common understanding . A more efficient and swifter problem - solving conversation was expected to follow after the introduction of this tool .
Application
I started out by stating the problem ( if identified ) , with minimal words possible . This not only opened up space for a visual representation but also incorporated the ‘ What is ? ’ approach , where a large chunk of the understanding of the problem lay with the participant . This ‘ What is ? ’ approach was further emphasized when I presented the challenge in the process but did not reveal the problem ( if identified ) . It was left to the group to come up with their definition of the problem , which would be represented by each member in Process Flow Diagrams ( PFD ) . Members would come up to the whiteboard to mark areas or sub - processes in the PFD where they thought the problem was likely to occur . To delve deeper , we used Process and Instrumentation Diagrams ( P&IDs ) to zero in on a particular operation or equipment . I used markers of different colours for each team of different expertise for a better understanding of the process . Finally , to analyse the problem ( or implement a solution ) Gantt Charts were employed with dependencies . This provided a clear idea to each team as to when they come in during the entire length of the project .
Insight
I found this visual approach to problem - solving , rather than merely studying SOP ’s and Design criteria ’s , helped me reach consensus faster . People were more agreeable with each other and each participant in the project got equal opportunity to present ideas . Simple Process Flow Diagrams ( PFD ) helped boil down complex ideas into simple ones for everyone to understand . Work Scheduling in the form of charts ( Gantt Charts ) represented dependency and accountability within different groups better .
Approach
As stated earlier , I tried incorporating the ‘ What is ? ’ in certain stages within the participants . This approach can be taken a notch northwards by incorporating tools like ‘ Mind Mapping ’ , ‘ Co - Creation ’ , and ‘ Journey Mapping ’ tools . Filtering the jargon used by different expert groups by symbols could also open up opportunities in co - creation . Understanding the flow of the process using Visualisation already involves aspects of Journey Mapping but taking it a step further with incorporating the entire ecosystem of stakeholders would help the organization work towards a more well thought of the product .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18059 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge
Storytelling is one of the most important way that I usually use . I worked with many people who have their own business and can not deal with their business in a proper way . Also , I use that tool with my students . Yes , I can say this is the most attractive tool for kids to attract their attention . Through storytelling I can collect many reasons from my students when I tell them a social story and waiting them for a reason . When I asked my students for example “ What should Ahmed do know ? ” they start sharing their experience with each other which we can reach the good solution for the story .
Application
One of my storytelling that I used with my students when I saw a student fight with other . I did not say nothing to that student directly . When we go back to classroom , I said to them ” I am going to tell you a short story and you are the judge . ” I said “ There is a little boy his name is Ahmed . Ahmed was playing with small red car and while he is playing another boy came and took his car . That boy started to cry wants his car and he went to that boy and pulled his car . The car is sharp and while he is pulling the car injured his friend ’s hand and the blood start to coming a lot . Then I asked my students “ is this a good way to take you toy ? ” They said ” NOOOOOO Ms. ” Then I asked them what Ahmed should do ? ” They start to give me solution one of them said ” Ahmed should speak nicely to that boy and said Can I have my car back ? ” I said ” Yes good idea . ” Through that story all students got a lesson .
Insight
Yes , I can say this approach looks like a magic from mystery box ; it really works with all people either they are businesspeople or students or old people . It ’s a
starting for anything that you want to do . It encourages other to imitate a good behavior or use the same strategy that may be powerful for that one .
I know that tool since I am studying in college but to be honest that I did not know that it is more than powerful tool . I put in my consideration is that storytelling only for kids , but after this course I knew that storytelling is one of the effective ways to be successful .
Now , I can tell that storytelling is very important to anyone that it helps people create their own way for successful . It is a puzzle that give people completing idea for their idea but remember to have an attractive story you must use something that people like , it does not necessarily you like it . The most important thing is to create message that convey people easily . If you create such thing , you will be able to affect your audience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge
Storytelling is one of the most important way that I usually use . I worked with many people who have their own business and can not deal with their business in a proper way . Also , I use that tool with my students . Yes , I can say this is the most attractive tool for kids to attract their attention . Through storytelling I can collect many reasons from my students when I tell them a social story and waiting them for a reason . When I asked my students for example “ What should Ahmed do know ? ” they start sharing their experience with each other which we can reach the good solution for the story .
Application
One of my storytelling that I used with my students when I saw a student fight with other . I did not say nothing to that student directly . When we go back to classroom , I said to them ” I am going to tell you a short story and you are the judge . ” I said “ There is a little boy his name is Ahmed . Ahmed was playing with small red car and while he is playing another boy came and took his car . That boy started to cry wants his car and he went to that boy and pulled his car . The car is sharp and while he is pulling the car injured his friend ’s hand and the blood start to coming a lot . Then I asked my students “ is this a good way to take you toy ? ” They said ” NOOOOOO Ms. ” Then I asked them what Ahmed should do ? ” They start to give me solution one of them said ” Ahmed should speak nicely to that boy and said Can I have my car back ? ” I said ” Yes good idea . ” Through that story all students got a lesson .
Insight
Yes , I can say this approach looks like a magic from mystery box ; it really works with all people either they are businesspeople or students or old people . It ’s a
starting for anything that you want to do . It encourages other to imitate a good behavior or use the same strategy that may be powerful for that one .
I know that tool since I am studying in college but to be honest that I did not know that it is more than powerful tool . I put in my consideration is that storytelling only for kids , but after this course I knew that storytelling is one of the effective ways to be successful .
Now , I can tell that storytelling is very important to anyone that it helps people create their own way for successful . It is a puzzle that give people completing idea for their idea but remember to have an attractive story you must use something that people like , it does not necessarily you like it . The most important thing is to create message that convey people easily . If you create such thing , you will be able to affect your audience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13950 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
The tool I utilized to apply my Design Thinking learning was Mind Mapping . I needed to better understand my customers problems and establish the “ Wow ” that would meet their needs , be achievable economically , and be something that my organization could actually implement . As a Customer Success Manager for an Enterprise SaaS solution provider , I work with a small portfolio of customers to help drive adoption of our service and drive ( and prove ) value to the customers . Over the last year , we have released a significant set of new functionality and features , and my customers were having challenges understanding how to best take advantage of them while also getting access to appropriate resources and help from our side .
Selection
Not wanting to jump directly into solutioning that was based on my interpretation of the problem , I decided that using the Mind Mapping approach would help me take a more creative , and customer focused view . I knew this approach would help expose ideas , challenges , emotional impacts , and viewpoints that I could not identify or understand by simply trying to apply past programs and services .
Application
I decided to conduct a Mind Mapping exercise / workshop with representation from the customer , my fellow Customer Success peers at my company , and my organization ’s department leads that would have a unique viewpoint of the challenges .
My plan to apply Mind Mapping to this situation included providing an overview of the process , an explanation of why each member was selected , guidance around brainstorming , and promoting the notion of comfort around expressing ideas and allowing everyone to provide input .
We then utilized a large whiteboard in a conference room to come up with problem statements and areas where we felt there were gaps or opportunities in how we could provide better support to the customer . Then , by using stacks of Post - It notes , everyone was able to brainstorm ideas on how to address the issues . Each participant then placed the notes on the whiteboard near each problem statement as they best thought it would apply . Even those that did not fit completely into a category were put on the board , but on the outside areas of the board .
This was a successful exercise in that it allowed the participants to truly listen to and understand the ideas from various viewpoints versus their own perspective . It helped open up conversation and allowed for questions that further exposed why some problems were a higher priority than others as well as the ones that could be considered “ low hanging fruit ” . The main challenge during the exercise was around staying focused on the big picture of what we wanted
to solve . While this approach removed some of the restrictions and preconceptions that would normally have existed , it was also difficult not to stray too far from the intent of the workshop .
Insight
I feel that there were several key learnings from the Mind Mapping exercise . It was an opportunity to bring people together to unite on a common challenge . While each member had a different role and viewpoint , the ultimate goal was to come up with some options that would be mutually beneficial . The feedback from the session was positive and many expressed that it was a fresh approach that helped stimulate ideas . While some of the ideas were place on the table , they were also cataloged for future consideration – some even for completely different challenges unrelated to ours .
Approach
I believe that the Mind Mapping workshop was a successful approach to an important problem that existed for both my organization and for our customer . It saved a significant amount of time and money since we were able to have a much more accurate understanding of the problems and the impact of those problems for the customer . It also provided the opportunity for people in my organization to get direct customer exposure and hear firsthand about their challenges . This alone was worth the effort . In hindsight , I would have had a better designed process to capture the final Mind Map graphic beyond taking a photograph . While this is a good first step , with an additional participant dedicated to taking notes and re - creating the whiteboard and Post - It notes within a software application , we could have delivered a more polished and actionable set of next steps in a more timely manner .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
The tool I utilized to apply my Design Thinking learning was Mind Mapping . I needed to better understand my customers problems and establish the “ Wow ” that would meet their needs , be achievable economically , and be something that my organization could actually implement . As a Customer Success Manager for an Enterprise SaaS solution provider , I work with a small portfolio of customers to help drive adoption of our service and drive ( and prove ) value to the customers . Over the last year , we have released a significant set of new functionality and features , and my customers were having challenges understanding how to best take advantage of them while also getting access to appropriate resources and help from our side .
Selection
Not wanting to jump directly into solutioning that was based on my interpretation of the problem , I decided that using the Mind Mapping approach would help me take a more creative , and customer focused view . I knew this approach would help expose ideas , challenges , emotional impacts , and viewpoints that I could not identify or understand by simply trying to apply past programs and services .
Application
I decided to conduct a Mind Mapping exercise / workshop with representation from the customer , my fellow Customer Success peers at my company , and my organization ’s department leads that would have a unique viewpoint of the challenges .
My plan to apply Mind Mapping to this situation included providing an overview of the process , an explanation of why each member was selected , guidance around brainstorming , and promoting the notion of comfort around expressing ideas and allowing everyone to provide input .
We then utilized a large whiteboard in a conference room to come up with problem statements and areas where we felt there were gaps or opportunities in how we could provide better support to the customer . Then , by using stacks of Post - It notes , everyone was able to brainstorm ideas on how to address the issues . Each participant then placed the notes on the whiteboard near each problem statement as they best thought it would apply . Even those that did not fit completely into a category were put on the board , but on the outside areas of the board .
This was a successful exercise in that it allowed the participants to truly listen to and understand the ideas from various viewpoints versus their own perspective . It helped open up conversation and allowed for questions that further exposed why some problems were a higher priority than others as well as the ones that could be considered “ low hanging fruit ” . The main challenge during the exercise was around staying focused on the big picture of what we wanted
to solve . While this approach removed some of the restrictions and preconceptions that would normally have existed , it was also difficult not to stray too far from the intent of the workshop .
Insight
I feel that there were several key learnings from the Mind Mapping exercise . It was an opportunity to bring people together to unite on a common challenge . While each member had a different role and viewpoint , the ultimate goal was to come up with some options that would be mutually beneficial . The feedback from the session was positive and many expressed that it was a fresh approach that helped stimulate ideas . While some of the ideas were place on the table , they were also cataloged for future consideration – some even for completely different challenges unrelated to ours .
Approach
I believe that the Mind Mapping workshop was a successful approach to an important problem that existed for both my organization and for our customer . It saved a significant amount of time and money since we were able to have a much more accurate understanding of the problems and the impact of those problems for the customer . It also provided the opportunity for people in my organization to get direct customer exposure and hear firsthand about their challenges . This alone was worth the effort . In hindsight , I would have had a better designed process to capture the final Mind Map graphic beyond taking a photograph . While this is a good first step , with an additional participant dedicated to taking notes and re - creating the whiteboard and Post - It notes within a software application , we could have delivered a more polished and actionable set of next steps in a more timely manner .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11729 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – storytelling Challenge Am senior student in faculty of Science Biophysics department , always professors ask us to make presentation about scientific topics that 's good thing and when presentation 's day came , it 's hardest day during presentations you will feel with boring , no excited thing , you will count time to all students finish , everything is done by conventional way , the slides made by white wallpaper and some ugly photos to what they explain , and so many words in the slide which diffract you . Selection Storyline is to add value for your speaking . I choosed to make change in that day , I need all attendees to be excited and enthusiastic , and I choosed storytelling tool , it 's difficult thing in science to present your topic as story , I need to be so creative , I need more research and I need add value to this topic to change it to story , I need make change not the grade of evaluation , all of that learned from professor ledka said storytelling video . Application When professors told us we need presentation , the idea was ready I need topic with value but I discovered all topics have values but we ca n't see and also we do n't concentrate in values then all I need to remove dust and make a clear look , I searched so much and I identified what I need , I need creative topic , then I will tie it with our life and I need creative slides like prezi , then I started . Insight I made what I want to made and that 's was risky with my grades but I preferred to add value and make Change for attendees than my grades , and as I expected all of attendees was happy and excited with my story , it was story about science , it was different , I saw that in their eyes before telling me , I was happy with that and all attendees , its something new they learned with value , all feelings from story reached to them in addition to this topic is will be remembered , and for grades I did not take the highest grade because some people do n't like creative matter but they was happy with my story . Approach I the second term , I found change in presentation 's day some students became mores creative , want value and this day became best day you will love it , now am happy with this powerful tool and always I use it even now I used it in this paper , after this I used visualization tool with storytelling to support idea and open thinking which they ca n't imagine to make falling and this make high impact with me .
all tools I used made difference and added meaning for my speaking from storytelling to mind mapping to visualization , seriously thank you for what I learned .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – storytelling Challenge Am senior student in faculty of Science Biophysics department , always professors ask us to make presentation about scientific topics that 's good thing and when presentation 's day came , it 's hardest day during presentations you will feel with boring , no excited thing , you will count time to all students finish , everything is done by conventional way , the slides made by white wallpaper and some ugly photos to what they explain , and so many words in the slide which diffract you . Selection Storyline is to add value for your speaking . I choosed to make change in that day , I need all attendees to be excited and enthusiastic , and I choosed storytelling tool , it 's difficult thing in science to present your topic as story , I need to be so creative , I need more research and I need add value to this topic to change it to story , I need make change not the grade of evaluation , all of that learned from professor ledka said storytelling video . Application When professors told us we need presentation , the idea was ready I need topic with value but I discovered all topics have values but we ca n't see and also we do n't concentrate in values then all I need to remove dust and make a clear look , I searched so much and I identified what I need , I need creative topic , then I will tie it with our life and I need creative slides like prezi , then I started . Insight I made what I want to made and that 's was risky with my grades but I preferred to add value and make Change for attendees than my grades , and as I expected all of attendees was happy and excited with my story , it was story about science , it was different , I saw that in their eyes before telling me , I was happy with that and all attendees , its something new they learned with value , all feelings from story reached to them in addition to this topic is will be remembered , and for grades I did not take the highest grade because some people do n't like creative matter but they was happy with my story . Approach I the second term , I found change in presentation 's day some students became mores creative , want value and this day became best day you will love it , now am happy with this powerful tool and always I use it even now I used it in this paper , after this I used visualization tool with storytelling to support idea and open thinking which they ca n't imagine to make falling and this make high impact with me .
all tools I used made difference and added meaning for my speaking from storytelling to mind mapping to visualization , seriously thank you for what I learned .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19394 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Reflection – Learning Launch In this pandemic , our physical engagement with out client was affected and hence our business has been greatly impacted . Our planning for growth was greatly affected by the current situation as our fight is more of trying to keep the business than growth . Hence , we find there is a need to reinvent ourselves and the business model of how to the new norm . We have limited budget for marketing and zero technical knowledge of know how to deal with our situation . We have to find a solution to our business model within 90 business day and the solution should include all the hardware and software needed . Selection Since this is our first time dealing with this situation and there since to be no other way except to move thing online . It ’s difficult to imagine how and moving from the tradition , we decided to use visualisation as we find that it ’s the tools that will allow us to enact any possibilities of issue that might arise and help us to visualise the expected outcome . As mentioned by lecturer Angela , visualization is n't really about drawing , though . It 's actually about visual thinking , and we all do it . The beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The , the more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . We are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application and Approach We applied the visualisation on how to tackle what we facing as it was our first time encountering this COVID -19 situation and it ’s impact on our business . Visualisation helps us by allowing us to firstly imagine and anticipate the possibilities of solution and secondly the challenge we may encounter after the actual launch . This whole application of visualisation encourage positive brainstorming and discussion and it also inspire us to look at any other possible options to our situation . Insight Visualisation allow us to think creatively and map out every possibilities . It also allow us to see the situation with clarity and insight and hope during the discussion . I may incorporate Visualisation with other brainstorming technique and not just rely on one tool . This allow us to see thing more in depth .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Reflection – Learning Launch In this pandemic , our physical engagement with out client was affected and hence our business has been greatly impacted . Our planning for growth was greatly affected by the current situation as our fight is more of trying to keep the business than growth . Hence , we find there is a need to reinvent ourselves and the business model of how to the new norm . We have limited budget for marketing and zero technical knowledge of know how to deal with our situation . We have to find a solution to our business model within 90 business day and the solution should include all the hardware and software needed . Selection Since this is our first time dealing with this situation and there since to be no other way except to move thing online . It ’s difficult to imagine how and moving from the tradition , we decided to use visualisation as we find that it ’s the tools that will allow us to enact any possibilities of issue that might arise and help us to visualise the expected outcome . As mentioned by lecturer Angela , visualization is n't really about drawing , though . It 's actually about visual thinking , and we all do it . The beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The , the more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . We are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application and Approach We applied the visualisation on how to tackle what we facing as it was our first time encountering this COVID -19 situation and it ’s impact on our business . Visualisation helps us by allowing us to firstly imagine and anticipate the possibilities of solution and secondly the challenge we may encounter after the actual launch . This whole application of visualisation encourage positive brainstorming and discussion and it also inspire us to look at any other possible options to our situation . Insight Visualisation allow us to think creatively and map out every possibilities . It also allow us to see the situation with clarity and insight and hope during the discussion . I may incorporate Visualisation with other brainstorming technique and not just rely on one tool . This allow us to see thing more in depth .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19495 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Challenge I am an Experiential Marketer and I curate experiences for brands trying to engage consumers in meaningful ways . A challenge that I commonly face is trying to communicate the brand campaign ’s message through engagement while keeping the brand ’s core message and story intact . But a bigger challenge , though internal , always seems to place itself right at the beginning of the conceptualization process . When I take a brief from a client for an upcoming campaign , the communication is smooth as I work with multiple brands and marketing managers to be able to understand their requirements , pain points or any other concerns they may have . The real challenge is when I have to communicate the same brief to my project team which consists of various departments , such as creative / design and production / operations managers . They all come from different walks of life and perceive each brand differently than I might from my understanding of the client ’s brief .
Selection Getting the entire team in one room and explaining the client ’s requirements and other points of the brief to each individual ’s capacity can be a daunting task . I instinctively turn to creating visuals of each point since I am adept at using PowerPoint and that is a common software used across my industry which also makes the document easily shareable . The visualization tool helps me create a mood board of the brief with the help reference images , diagrams and relevant messaging / headlines .
Application I usually start gathering these images as part of the initial meeting with the client and share those with the client on the spot in order to ensure that we are on the same page . This mood board then evolves during the team meeting with inputs of all team members . This helps define with clarity each point and detail out visually , the scope of work for the team . The mood board is then shared with the client for feedback or approval . Once we have an approval on the visual mood board we get cracking on brainstorming the implementation . The creative implementation has the design team incorporating elements from the mood board and merging them with the brand ’s identity and other existing assets to create elements customized to the brand being showcased . The production managers start working on creating prototypes or sourcing materials and elements basis the mood board in order to recreate working models of elements that can be presented to the client . And I use the mood board as the starting point as I preparing my final presentation to the client including all creative ( visual ) and operational aspects .
Insight Applying this tool greatly helped me & my team streamline the process of understanding and decoding a client brief . We were able to begin the brainstorming process much faster than we used to . It also ensured that we did move away from the actual requirements of the brief while giving us enough space and time to experiment creatively and operationally ( in trying to keep client costs low ) .
Approach Next time I would like to let my entire team interpret the campaign brief document and create mood boards of individually . I feel it will allow each of the members to exercise their creative muscles and also allow us , as an organization , to broaden our creative horizons . We will also be able to present more ideas to the client and ensure variety coming from different schools of thought .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Challenge I am an Experiential Marketer and I curate experiences for brands trying to engage consumers in meaningful ways . A challenge that I commonly face is trying to communicate the brand campaign ’s message through engagement while keeping the brand ’s core message and story intact . But a bigger challenge , though internal , always seems to place itself right at the beginning of the conceptualization process . When I take a brief from a client for an upcoming campaign , the communication is smooth as I work with multiple brands and marketing managers to be able to understand their requirements , pain points or any other concerns they may have . The real challenge is when I have to communicate the same brief to my project team which consists of various departments , such as creative / design and production / operations managers . They all come from different walks of life and perceive each brand differently than I might from my understanding of the client ’s brief .
Selection Getting the entire team in one room and explaining the client ’s requirements and other points of the brief to each individual ’s capacity can be a daunting task . I instinctively turn to creating visuals of each point since I am adept at using PowerPoint and that is a common software used across my industry which also makes the document easily shareable . The visualization tool helps me create a mood board of the brief with the help reference images , diagrams and relevant messaging / headlines .
Application I usually start gathering these images as part of the initial meeting with the client and share those with the client on the spot in order to ensure that we are on the same page . This mood board then evolves during the team meeting with inputs of all team members . This helps define with clarity each point and detail out visually , the scope of work for the team . The mood board is then shared with the client for feedback or approval . Once we have an approval on the visual mood board we get cracking on brainstorming the implementation . The creative implementation has the design team incorporating elements from the mood board and merging them with the brand ’s identity and other existing assets to create elements customized to the brand being showcased . The production managers start working on creating prototypes or sourcing materials and elements basis the mood board in order to recreate working models of elements that can be presented to the client . And I use the mood board as the starting point as I preparing my final presentation to the client including all creative ( visual ) and operational aspects .
Insight Applying this tool greatly helped me & my team streamline the process of understanding and decoding a client brief . We were able to begin the brainstorming process much faster than we used to . It also ensured that we did move away from the actual requirements of the brief while giving us enough space and time to experiment creatively and operationally ( in trying to keep client costs low ) .
Approach Next time I would like to let my entire team interpret the campaign brief document and create mood boards of individually . I feel it will allow each of the members to exercise their creative muscles and also allow us , as an organization , to broaden our creative horizons . We will also be able to present more ideas to the client and ensure variety coming from different schools of thought .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12099 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment : Storytelling for Building Relationships
Challenge :
I work for a small not - for - profit organization that provides home care and personal supports to seniors so that they are able to live independently at home for as long as possible . My role is in corporate communications , which includes public relations and marketing communications . We have extremely limited resources for communications : the corporate communications budget is $ 0 , while the marketing budget is a modest $ 15,000 . Basically , our marketing communications efforts need to cost little and have a big impact . For us effective communication is about engaging with the right audiences and , with such limited resources , this has become fundamental .
Selection :
We chose the storytelling tool because we have a good understanding of our audience . While the primary users of our services are seniors , we knew that few seniors sought support services ( like home cleaning , companionship , help with personal hygiene or cooking , or home maintenance ) themselves . For many older adults seeking these services is akin to admitting defeat and they generally prefer to rely on family and friends whenever possible . Of course , this arrangement may work well for the senior , but it can put an enormous amount of pressure on the family member who becomes the care giver . We know from secondary research that this caregiver is often the eldest daughter , who has her own priorities , often with a family ( children ) of her own and a job . Welcome to the so - called sandwich generation ! The pressures of having to care for both aging parents and their own children are the main reason why this is our target segment .
In the past we had used marketing copy that was full of jargon and dense language . It sounded corporate and unnatural . We knew that storytelling could add that human dimension we were missing and could help us have an even better understanding of our clients ’ needs .
Application :
We developed a series of true stories based on actual client experiences . It was important to tell stories that were real rather than fiction . Each story highlighted how services are tailored to each client ’s needs and how staff work collaboratively with clients to determine the level of service . To protect our clients ’ privacy , we referred to the clients in the stories by their initials .
We worked with our program managers to identify clients who would be willing to have their story told . Managers provided the background details , like the types of services the client receives . From this background , we developed interview questions and had face - to - face meetings with the clients . The questions were different for each client because we based the questions on the individual ’s experiences ; the questions focus on the areas of service , if and how the services have improved their quality of life , and what their experience was like working with their support workers .
We found that stories were a great was to illustrate our clients ’ experience . We were also able to answer some of the “ unasked ” questions through the stories . In the past staff have reported
experiencing resistance from clients on their initial visits ; this is understandable . If service was arranged by the eldest daughter , as secondary research suggests , then it would be natural for the client to feel powerless and resist the care and the “ stranger ” providing that care . Staff often heard : “ I do n’t need you here . ” We were able to address these concerns in the stories , where clients
admitted to their initial reluctance to the support worker , but acknowledged that these concerns went away as they built rapport with the support worker and the client / worker relationship developed .
We took a prototyping approach to the exercise and started with a series of four stories focusing on personal support ( support with daily activities like personal hygiene , rising out of bed , cooking and cleaning ) , companionship , falls prevention , and cooking and nutrition for older adults . Because of the extremely limited budget , we decided to put the stories on our website and disseminate through social media . We would have liked to record the interviews and be able to create documentary - style videos , but have put this idea on the back burner until we could analyze the results of the initial stories were released .
Insight & Approach :
What we learned from this exercise is that people really connect to stories of other people . The stories helped spark the conversation about elder care services within a family and allowed the
organization to be an integral part of that conversation . After seeing the stories , we had calls asking questions about how to broach the subject of getting help at home for their parents . It also helped calm fears and ease concerns , especially with the messages around tailored services that are client- driven . The messages reinforced that the client is empowered and helped make a difficult
discussion about change more manageable . Another important benefit that has come from this storytelling approach is that others are now submitting ideas for stories ; both the people who do the work and those who receive service enjoyed being reflected in the stories .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment : Storytelling for Building Relationships
Challenge :
I work for a small not - for - profit organization that provides home care and personal supports to seniors so that they are able to live independently at home for as long as possible . My role is in corporate communications , which includes public relations and marketing communications . We have extremely limited resources for communications : the corporate communications budget is $ 0 , while the marketing budget is a modest $ 15,000 . Basically , our marketing communications efforts need to cost little and have a big impact . For us effective communication is about engaging with the right audiences and , with such limited resources , this has become fundamental .
Selection :
We chose the storytelling tool because we have a good understanding of our audience . While the primary users of our services are seniors , we knew that few seniors sought support services ( like home cleaning , companionship , help with personal hygiene or cooking , or home maintenance ) themselves . For many older adults seeking these services is akin to admitting defeat and they generally prefer to rely on family and friends whenever possible . Of course , this arrangement may work well for the senior , but it can put an enormous amount of pressure on the family member who becomes the care giver . We know from secondary research that this caregiver is often the eldest daughter , who has her own priorities , often with a family ( children ) of her own and a job . Welcome to the so - called sandwich generation ! The pressures of having to care for both aging parents and their own children are the main reason why this is our target segment .
In the past we had used marketing copy that was full of jargon and dense language . It sounded corporate and unnatural . We knew that storytelling could add that human dimension we were missing and could help us have an even better understanding of our clients ’ needs .
Application :
We developed a series of true stories based on actual client experiences . It was important to tell stories that were real rather than fiction . Each story highlighted how services are tailored to each client ’s needs and how staff work collaboratively with clients to determine the level of service . To protect our clients ’ privacy , we referred to the clients in the stories by their initials .
We worked with our program managers to identify clients who would be willing to have their story told . Managers provided the background details , like the types of services the client receives . From this background , we developed interview questions and had face - to - face meetings with the clients . The questions were different for each client because we based the questions on the individual ’s experiences ; the questions focus on the areas of service , if and how the services have improved their quality of life , and what their experience was like working with their support workers .
We found that stories were a great was to illustrate our clients ’ experience . We were also able to answer some of the “ unasked ” questions through the stories . In the past staff have reported
experiencing resistance from clients on their initial visits ; this is understandable . If service was arranged by the eldest daughter , as secondary research suggests , then it would be natural for the client to feel powerless and resist the care and the “ stranger ” providing that care . Staff often heard : “ I do n’t need you here . ” We were able to address these concerns in the stories , where clients
admitted to their initial reluctance to the support worker , but acknowledged that these concerns went away as they built rapport with the support worker and the client / worker relationship developed .
We took a prototyping approach to the exercise and started with a series of four stories focusing on personal support ( support with daily activities like personal hygiene , rising out of bed , cooking and cleaning ) , companionship , falls prevention , and cooking and nutrition for older adults . Because of the extremely limited budget , we decided to put the stories on our website and disseminate through social media . We would have liked to record the interviews and be able to create documentary - style videos , but have put this idea on the back burner until we could analyze the results of the initial stories were released .
Insight & Approach :
What we learned from this exercise is that people really connect to stories of other people . The stories helped spark the conversation about elder care services within a family and allowed the
organization to be an integral part of that conversation . After seeing the stories , we had calls asking questions about how to broach the subject of getting help at home for their parents . It also helped calm fears and ease concerns , especially with the messages around tailored services that are client- driven . The messages reinforced that the client is empowered and helped make a difficult
discussion about change more manageable . Another important benefit that has come from this storytelling approach is that others are now submitting ideas for stories ; both the people who do the work and those who receive service enjoyed being reflected in the stories .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9977 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
I have been a private tutor and professor of Mathematics , Algebra and Geometry for several years in several schools and private institutions and often I ’m in charge of helping in recuperations tests for children or teenagers who have low grades to approve the course . However many schools tend to graduate students with really low grades or with a minimum competency in this subjects leaving as a result students with really low bases in Math areas and blanks in their knowledge in which “ Acceptable ” is usually the rule . Mediocry results tend to be the rule in the long run with highly unmotivated students , who can find the usefulness of what they learn and only participate and learn in a passive way ( only listening to a teacher ) , attitude that does n’t motivate curiosioty . In a one to ten scale being ten the highest grade , there a lot of sevens ( the minimum passing grade ) each year with a poor knowledge retention , consequence that usually translates in students forgetting everything they learned before the next year , low concentration in class and general and mediocry general results in required tests .
In order to develop and establish better learning mechanisms we used Story Telling in order to design methodologies more people oriented and empathical towards the student and not centered in the teacher . In a class of four students of fourth grade taking recuperation tests we put cardboards in the walls and described the story of this kids in detail . Two teachers of the kids , a parent of each of the four kids and myself participated in the activity as well as volunteer of the student class ( who was not taking recuperation tests ) We painted the students as in a ID Card and taught their story , what they did , what they thought about , what they desired and valued . The picture helped us visualize more clearly the person we were talking about and write their story .
After writing each children story we noticed a common thread in each of the stories . Kids valued a lot their time and the amount of control they had on it and the ability to choose and take their own decisions without interference of an adult . Most of the kids participated in extracurricular activities depending in their hobbies and tended to be really organized with their time . In particularly when given an incentive , adult control was not neccesary and their perfomance really good specially if they understood why they were doing what they did . In particular two of the kids played guitar and had learned by themselves . These kids were really talented in instruments in their class as they had control of their time and learning experience .
This analyses gave us the idea to design not a general working schedule but a time – adaptive schedule for the recuperation tests . We asked the kids how much time he wanted to spent in recuperation sessions . Recuperation sessions are always in vacation periods so they hate this time of the year and want to finish it as quickly as possible . There were a list of topics they had to see again in order to achieve the subject goals . In general this recuperation period lasts a month and half . We asked a children how much he wanted recuperation session to last . In a case one of the kids told two weeks . “ Okay to finish recuperation sessions and be ready for the final exam you must do this . Follow this schedule ” ( read this pages work this amount of time , do this exercises ) . If you have a problem come to me and ask me the questions you need . If the kid was not compromised with work ( was fooling around , not did homework ) he lost time and in that same way in the long run had to stay for the month and a half . The kids in this way were compromised with their own work . They followed the schedule in order to finish their tasks quickly and were in control of their own time ( had a powerful incentive ) . The teacher was only a guide and had a passive job ( orient
the kid when they had problems ) . Moreover as each kid worked at his own rythim their learning curve was steeper and in case of having problems ( the schedule to hard for him or the kid used time poorly ) the schedule was rearranged for him . In this manner all kids finished the subjects understanding the topics and with excelent grades .
Eventhough this mechanism was effective a more balanced perspective in storytelling would have been better . The presence of teachers and parents and not so many children generated conflict in the insights as morality and personal beliefs tended to blur or hide the insights . Giving power to children to control themselves was not well received by some parents who thought this methodology as putting teacher ’s job only to the student . A more organized methodology would have been better as design thinking tools are not well known in some institutions specially in schools and traditionally learning mechanisms tend to be highly rigid to change . The presence of some more children of different kinds could have been useful also as insights tended to be biased to the beliefs and ideas of one of the top students of the class .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
I have been a private tutor and professor of Mathematics , Algebra and Geometry for several years in several schools and private institutions and often I ’m in charge of helping in recuperations tests for children or teenagers who have low grades to approve the course . However many schools tend to graduate students with really low grades or with a minimum competency in this subjects leaving as a result students with really low bases in Math areas and blanks in their knowledge in which “ Acceptable ” is usually the rule . Mediocry results tend to be the rule in the long run with highly unmotivated students , who can find the usefulness of what they learn and only participate and learn in a passive way ( only listening to a teacher ) , attitude that does n’t motivate curiosioty . In a one to ten scale being ten the highest grade , there a lot of sevens ( the minimum passing grade ) each year with a poor knowledge retention , consequence that usually translates in students forgetting everything they learned before the next year , low concentration in class and general and mediocry general results in required tests .
In order to develop and establish better learning mechanisms we used Story Telling in order to design methodologies more people oriented and empathical towards the student and not centered in the teacher . In a class of four students of fourth grade taking recuperation tests we put cardboards in the walls and described the story of this kids in detail . Two teachers of the kids , a parent of each of the four kids and myself participated in the activity as well as volunteer of the student class ( who was not taking recuperation tests ) We painted the students as in a ID Card and taught their story , what they did , what they thought about , what they desired and valued . The picture helped us visualize more clearly the person we were talking about and write their story .
After writing each children story we noticed a common thread in each of the stories . Kids valued a lot their time and the amount of control they had on it and the ability to choose and take their own decisions without interference of an adult . Most of the kids participated in extracurricular activities depending in their hobbies and tended to be really organized with their time . In particularly when given an incentive , adult control was not neccesary and their perfomance really good specially if they understood why they were doing what they did . In particular two of the kids played guitar and had learned by themselves . These kids were really talented in instruments in their class as they had control of their time and learning experience .
This analyses gave us the idea to design not a general working schedule but a time – adaptive schedule for the recuperation tests . We asked the kids how much time he wanted to spent in recuperation sessions . Recuperation sessions are always in vacation periods so they hate this time of the year and want to finish it as quickly as possible . There were a list of topics they had to see again in order to achieve the subject goals . In general this recuperation period lasts a month and half . We asked a children how much he wanted recuperation session to last . In a case one of the kids told two weeks . “ Okay to finish recuperation sessions and be ready for the final exam you must do this . Follow this schedule ” ( read this pages work this amount of time , do this exercises ) . If you have a problem come to me and ask me the questions you need . If the kid was not compromised with work ( was fooling around , not did homework ) he lost time and in that same way in the long run had to stay for the month and a half . The kids in this way were compromised with their own work . They followed the schedule in order to finish their tasks quickly and were in control of their own time ( had a powerful incentive ) . The teacher was only a guide and had a passive job ( orient
the kid when they had problems ) . Moreover as each kid worked at his own rythim their learning curve was steeper and in case of having problems ( the schedule to hard for him or the kid used time poorly ) the schedule was rearranged for him . In this manner all kids finished the subjects understanding the topics and with excelent grades .
Eventhough this mechanism was effective a more balanced perspective in storytelling would have been better . The presence of teachers and parents and not so many children generated conflict in the insights as morality and personal beliefs tended to blur or hide the insights . Giving power to children to control themselves was not well received by some parents who thought this methodology as putting teacher ’s job only to the student . A more organized methodology would have been better as design thinking tools are not well known in some institutions specially in schools and traditionally learning mechanisms tend to be highly rigid to change . The presence of some more children of different kinds could have been useful also as insights tended to be biased to the beliefs and ideas of one of the top students of the class .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13139 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Being an entrepreneur means that you have a series of challenges and obstacles you must tackle daily , no doubt . Perhaps one of the most obvious and yet difficult one is to get your audience ( whether it is an investor , or a client , or even a distributor ) to believe in you , in your company and in your product . You have no known brand , your product is making its way through its designing , prototyping and launching . You are basically starting from zero . This is when you realize that , at the time being , the most powerful tool that you have is storytelling . You need your audience to believe you , to somehow engage with you and with your company / product .
Luckily enough , last summer we devoted ourselves in our startup to develop pilot programs that would not only allow us to prototype , experiment and launch our product , but to also provided us with a series of interesting stories that , without acknowledging it at the time , later became the basis for our storytelling .
Application
Instead of overwhelming ( or should I say , burying ) my audience with what I could have thought was interesting analytical data , I took on the challenge of reaching out through storytelling . I had a meeting with a potential new client , which consisted on a medium sized furniture company . They were a bit skeptical on what our company could do for them and on how our proprietary technology could be of any value for their goals . They were having a hard time engaging with tech companies and how could this type of companies help their business grow .
I then told them the story of how one of our pilots was made for one of the U.S. largest furniture and deco companies . With sales over US $ 1B a year , this very large company was facing the exact same problems that they were . Through hard facts and structured logic , my audience realized that this very large company and their problems and needs were the same . Moreover , I was able to make my audience aware of some needs that , at first , were hidden even to them .
Through my storytelling I also listened to my audience , thus engaging emotionally with them through understanding .
Insight & Approach
I realized that storytelling is not about me and what I felt comfortable doing . It was no longer about being self - centered in the sense of me speaking about what I felt was interesting . It was rather about my audience and its interests and needs , and what I needed to deliver to fulfill them . I figured that through delivering a story that I could engage with my audience even at an emotional level , I could achieve a real connection and thus understand the true needs of my audience and even discover the hidden ones .
It does take a lot of work , of course . Even as from the very beginning , you must approach your audience by knowing thoroughly who they are , what are their interests and needs . This kind of research may involve a considerable amount of time , resources and effort , but it is , for me , the first sign of commitment into delivering a compelling and sense - making storytelling .
In addition , I also learned that storytelling must be a mixture of well selected data and a clear logic to the series of event you want to tell your audience about . It all sums up to really knowing what your audience is about . It is about really caring and committing to both delivering a story that will help someone else by creating an impact and at the same time discovering hidden needs . It is a two - way street of both speaking and listening .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Being an entrepreneur means that you have a series of challenges and obstacles you must tackle daily , no doubt . Perhaps one of the most obvious and yet difficult one is to get your audience ( whether it is an investor , or a client , or even a distributor ) to believe in you , in your company and in your product . You have no known brand , your product is making its way through its designing , prototyping and launching . You are basically starting from zero . This is when you realize that , at the time being , the most powerful tool that you have is storytelling . You need your audience to believe you , to somehow engage with you and with your company / product .
Luckily enough , last summer we devoted ourselves in our startup to develop pilot programs that would not only allow us to prototype , experiment and launch our product , but to also provided us with a series of interesting stories that , without acknowledging it at the time , later became the basis for our storytelling .
Application
Instead of overwhelming ( or should I say , burying ) my audience with what I could have thought was interesting analytical data , I took on the challenge of reaching out through storytelling . I had a meeting with a potential new client , which consisted on a medium sized furniture company . They were a bit skeptical on what our company could do for them and on how our proprietary technology could be of any value for their goals . They were having a hard time engaging with tech companies and how could this type of companies help their business grow .
I then told them the story of how one of our pilots was made for one of the U.S. largest furniture and deco companies . With sales over US $ 1B a year , this very large company was facing the exact same problems that they were . Through hard facts and structured logic , my audience realized that this very large company and their problems and needs were the same . Moreover , I was able to make my audience aware of some needs that , at first , were hidden even to them .
Through my storytelling I also listened to my audience , thus engaging emotionally with them through understanding .
Insight & Approach
I realized that storytelling is not about me and what I felt comfortable doing . It was no longer about being self - centered in the sense of me speaking about what I felt was interesting . It was rather about my audience and its interests and needs , and what I needed to deliver to fulfill them . I figured that through delivering a story that I could engage with my audience even at an emotional level , I could achieve a real connection and thus understand the true needs of my audience and even discover the hidden ones .
It does take a lot of work , of course . Even as from the very beginning , you must approach your audience by knowing thoroughly who they are , what are their interests and needs . This kind of research may involve a considerable amount of time , resources and effort , but it is , for me , the first sign of commitment into delivering a compelling and sense - making storytelling .
In addition , I also learned that storytelling must be a mixture of well selected data and a clear logic to the series of event you want to tell your audience about . It all sums up to really knowing what your audience is about . It is about really caring and committing to both delivering a story that will help someone else by creating an impact and at the same time discovering hidden needs . It is a two - way street of both speaking and listening .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19815 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The story of a big family called an organization
1 . Challenge :
At my previous job , I was holding the position of Internal Communications Manager which is a mostly employee - centric role that focuses on connecting the organization ’s different departments together and ensuring relevant communication flow between them , on both a work and human level .
Given that my organization was an incubator and accelerator and that its components we mainly different incubated startups that did not reside in the same location , ensuring proper information flow between them and ensuring a human connection between all employees working for different sectors in different startup cultures doing various non - similar jobs was a challenge to say to least .
I had to come up with a way to centralize the information I was receiving from different entities streamline it into relevant chunks for all employees to identify with and try to connect them on a human level to enhance company culture .
How to do that ? … . One story at a time , I thought .
2 . Selection :
I come from a Media and Communications background where stories and messaging are highly important . Employing this side of my expertise I decided to solve this challenge using the power of storytelling .
To do that I aimed to create a shared story all employees across different departments can relate to and take part of in order to start building connections .
To do that I had to ensure rolling out a larger storyline and communication stream ( through a newsletter and feedback channel ) then I had to apply a waterfall logic to trickling narratives across different startups and departments .
3 . Application
First I established the newsletter that combined the success stories of each company and its departments to boost employees pride and engagement . Seeing their department ’s names being celebrated among all other departments helped drive a common positive sentiment between employees . They started
being aware of others names , achievements and activities and now information flow was ensured among startups and departments .
Second was to get these people that are reading about each other to meet in one place to recognize and celebrate each other ’s successes . That ’s when we resorted to town halls where we were able to bring together employees that previous to that were complete strangers introduce them to each other over food and beverages which always proved to be an appealing catalyst .
During these town halls I felt that these people are now meeting over food and chatting for brief periods but not being able to create lasting connections that can benefit the overall culture of the organization , for that I established the Employee engagement committee a group of individuals each from a different startup to discuss the startups ’ culture pain points in each department , from that committee I was able to bring together different people from different cultural backgrounds and expertise to share information about themselves their teams and what we can do together to improve our common organizational culture .
Based on that we started creating small engagement groups brought together over common interests like a movie club , football club , etc … Soon these people were seen leaving work together to go do their shared activities , which helped boost connections inside the organization and overall culture and positive sentiment thus productivity at work .
4 . Insight
One insight I gathered from this plan of action was how similar people are and that they are able to connect on a deeper level over a shared interest regardless of their background and field of work . This now helps me always look at the human side of everything , this can bring meaningful connections in business and build lasting flourishing relationships that can drive businesses forward .
5 . Approach
Next time I might jump on sharing these stories first and foremost because at the end this was the more accelerating driver behind enhancing company culture , far more than business news and updates .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The story of a big family called an organization
1 . Challenge :
At my previous job , I was holding the position of Internal Communications Manager which is a mostly employee - centric role that focuses on connecting the organization ’s different departments together and ensuring relevant communication flow between them , on both a work and human level .
Given that my organization was an incubator and accelerator and that its components we mainly different incubated startups that did not reside in the same location , ensuring proper information flow between them and ensuring a human connection between all employees working for different sectors in different startup cultures doing various non - similar jobs was a challenge to say to least .
I had to come up with a way to centralize the information I was receiving from different entities streamline it into relevant chunks for all employees to identify with and try to connect them on a human level to enhance company culture .
How to do that ? … . One story at a time , I thought .
2 . Selection :
I come from a Media and Communications background where stories and messaging are highly important . Employing this side of my expertise I decided to solve this challenge using the power of storytelling .
To do that I aimed to create a shared story all employees across different departments can relate to and take part of in order to start building connections .
To do that I had to ensure rolling out a larger storyline and communication stream ( through a newsletter and feedback channel ) then I had to apply a waterfall logic to trickling narratives across different startups and departments .
3 . Application
First I established the newsletter that combined the success stories of each company and its departments to boost employees pride and engagement . Seeing their department ’s names being celebrated among all other departments helped drive a common positive sentiment between employees . They started
being aware of others names , achievements and activities and now information flow was ensured among startups and departments .
Second was to get these people that are reading about each other to meet in one place to recognize and celebrate each other ’s successes . That ’s when we resorted to town halls where we were able to bring together employees that previous to that were complete strangers introduce them to each other over food and beverages which always proved to be an appealing catalyst .
During these town halls I felt that these people are now meeting over food and chatting for brief periods but not being able to create lasting connections that can benefit the overall culture of the organization , for that I established the Employee engagement committee a group of individuals each from a different startup to discuss the startups ’ culture pain points in each department , from that committee I was able to bring together different people from different cultural backgrounds and expertise to share information about themselves their teams and what we can do together to improve our common organizational culture .
Based on that we started creating small engagement groups brought together over common interests like a movie club , football club , etc … Soon these people were seen leaving work together to go do their shared activities , which helped boost connections inside the organization and overall culture and positive sentiment thus productivity at work .
4 . Insight
One insight I gathered from this plan of action was how similar people are and that they are able to connect on a deeper level over a shared interest regardless of their background and field of work . This now helps me always look at the human side of everything , this can bring meaningful connections in business and build lasting flourishing relationships that can drive businesses forward .
5 . Approach
Next time I might jump on sharing these stories first and foremost because at the end this was the more accelerating driver behind enhancing company culture , far more than business news and updates .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19709 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch - Improvement in
bottling lines
Challenge :
Today I work in the area of beverage packaging , which has long been developing
technologically and has a very specific and protocolized problem solution support that
normally requires a very specialized workforce in this sector in the industry .
Two years ago , we started having a lot of problems related to transportation of bottles .
The glass bottles were heavily impacted during shipping and this led to a high index of
glass breaking and down time . All our indicators of loss and performance were being
impacted by this .
Learning Laucnh :
In the market , the existing solution requires a labor force specialized in automation to
adjust speed and modulation of transport . Every start of the year , we faced the same
question : how to increase efficiency , knowing that we can not afford the automation
service ?
We needed to develop solutions that were really engaged with consumer
expectations , testing those solutions in practice .
That ’s why we chose the “ Learning Launch ” tool .
Application :
In these same situations , while trying to explain high investments ( in which top
management believed but did not want to invest ) we had a group of operators that
had other cheaper solutions but in which the company saw no potential .
To finally prove the investment , we made the prototypes of how the production would
be with both solutions .
We tested the two solutions in small tests , planned in the smallest possible time levels :
In the end , we came to the conclusion that the homemade solution , in addition to
being cheaper , was most suitable for the expected levels of efficiency and bottle
breakage .
Insight :
Without learning launch methodology , we would continue with the old automation
solutions . Arriving at lower solutions than we arrived , with greater investments .
Approach :
In the next situations where we are faced with this type of problem , we will certainly
concentrate on listening to people at the end of the chain and doing more
experiments , instead of following patterns of solutions that we simply believe , without
experimentation , be the best .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch - Improvement in
bottling lines
Challenge :
Today I work in the area of beverage packaging , which has long been developing
technologically and has a very specific and protocolized problem solution support that
normally requires a very specialized workforce in this sector in the industry .
Two years ago , we started having a lot of problems related to transportation of bottles .
The glass bottles were heavily impacted during shipping and this led to a high index of
glass breaking and down time . All our indicators of loss and performance were being
impacted by this .
Learning Laucnh :
In the market , the existing solution requires a labor force specialized in automation to
adjust speed and modulation of transport . Every start of the year , we faced the same
question : how to increase efficiency , knowing that we can not afford the automation
service ?
We needed to develop solutions that were really engaged with consumer
expectations , testing those solutions in practice .
That ’s why we chose the “ Learning Launch ” tool .
Application :
In these same situations , while trying to explain high investments ( in which top
management believed but did not want to invest ) we had a group of operators that
had other cheaper solutions but in which the company saw no potential .
To finally prove the investment , we made the prototypes of how the production would
be with both solutions .
We tested the two solutions in small tests , planned in the smallest possible time levels :
In the end , we came to the conclusion that the homemade solution , in addition to
being cheaper , was most suitable for the expected levels of efficiency and bottle
breakage .
Insight :
Without learning launch methodology , we would continue with the old automation
solutions . Arriving at lower solutions than we arrived , with greater investments .
Approach :
In the next situations where we are faced with this type of problem , we will certainly
concentrate on listening to people at the end of the chain and doing more
experiments , instead of following patterns of solutions that we simply believe , without
experimentation , be the best .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11755 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
Information Visualization technics has been widely used in exploring complex data space . In the area of management information systems visualization , the extreme complexity and professional requirements of information needs of a diverse stakeholder make it hard to design visualization strategies facilitating their daily works . This essay introduces an interactive tool I used was the tool of Visualization , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our project stakeholders , who are multilateral , bilateral , private sector , civil society and government agencies working to apply technology innovations to modernize early warning triggers high frequency monitoring system to UNDP project participants . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application
I start the process by creating a straw man graphic of the problem domain . This list is not meant to be exhaustive but includes some examples of occasions when a straw man could be used to drive team problem solving : Initial hypothesis for the overarching answer for a stakeholder ’s engagement ; preliminary outline ( " dot - dash " ) for a PowerPoint presentation storyline ; draft version of a PowerPoint page for making a particularly challenging point & simple , working model in Excel that will eventually require more complex functionality . To this end , to develop the straw man graphic , I will draw from any existing material available to understand the early warning function disaster early warning management environment in Zimbabwe . The existing material may be operational or procedural documents , training materials , or other context assessment reports . If materials are not available , then I conduct informal interviews with all of the diverse stakeholders who serve as my main points of contact on the project . If appropriate to the situation , I will borrow the concept to “ front- stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has project participants with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify potential role of the stakeholders and a column on the right to identify the steering committee with oversight functions . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 7 - 8 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly or use
sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 30 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers with their justifications to those three questions while pointing to the mark- ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an item , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
The most important thing to design using the visualization tool is the user 's conceptual model . Everything else should be subordinated to making that model clear , obvious , and substantial . That is almost exactly the opposite of how most technology - based solution is designed What I have learned from conducting this exercise with several stakeholders is , in each of the examples above , it is much easier for a group of people to engage in discussion about a draft version of something rather than debating it in abstract . The intent is never for the straw man to be the ultimate answer , instead , it is a tool to help get to the best answer . The arguments and ideas that arise from the straw man provide valuable feedback that inform and improve the final answer . Sometimes , the most successful straw man is the one that gets discarded but adds tremendous value by revealing where the answer is NOT . Furthermore , while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the early warnings trigger indicators for informing early warning and early action for the project stakeholders . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization tool as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
Information Visualization technics has been widely used in exploring complex data space . In the area of management information systems visualization , the extreme complexity and professional requirements of information needs of a diverse stakeholder make it hard to design visualization strategies facilitating their daily works . This essay introduces an interactive tool I used was the tool of Visualization , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our project stakeholders , who are multilateral , bilateral , private sector , civil society and government agencies working to apply technology innovations to modernize early warning triggers high frequency monitoring system to UNDP project participants . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application
I start the process by creating a straw man graphic of the problem domain . This list is not meant to be exhaustive but includes some examples of occasions when a straw man could be used to drive team problem solving : Initial hypothesis for the overarching answer for a stakeholder ’s engagement ; preliminary outline ( " dot - dash " ) for a PowerPoint presentation storyline ; draft version of a PowerPoint page for making a particularly challenging point & simple , working model in Excel that will eventually require more complex functionality . To this end , to develop the straw man graphic , I will draw from any existing material available to understand the early warning function disaster early warning management environment in Zimbabwe . The existing material may be operational or procedural documents , training materials , or other context assessment reports . If materials are not available , then I conduct informal interviews with all of the diverse stakeholders who serve as my main points of contact on the project . If appropriate to the situation , I will borrow the concept to “ front- stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has project participants with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify potential role of the stakeholders and a column on the right to identify the steering committee with oversight functions . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 7 - 8 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly or use
sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 30 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers with their justifications to those three questions while pointing to the mark- ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an item , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
The most important thing to design using the visualization tool is the user 's conceptual model . Everything else should be subordinated to making that model clear , obvious , and substantial . That is almost exactly the opposite of how most technology - based solution is designed What I have learned from conducting this exercise with several stakeholders is , in each of the examples above , it is much easier for a group of people to engage in discussion about a draft version of something rather than debating it in abstract . The intent is never for the straw man to be the ultimate answer , instead , it is a tool to help get to the best answer . The arguments and ideas that arise from the straw man provide valuable feedback that inform and improve the final answer . Sometimes , the most successful straw man is the one that gets discarded but adds tremendous value by revealing where the answer is NOT . Furthermore , while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve ; the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the early warnings trigger indicators for informing early warning and early action for the project stakeholders . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization tool as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21006 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping
● Mind mapping is one of the critical stools used to generate new ideas in the design thinking process .
● The ideas which were struck in the brain are represented in picture form where every process is connected clearly like nerves present in the brain .
● Because of this powerful mind map tool , we can know the next step .
● This mind map is not only used in generating ideas ; it is also used in memorizing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping
● Mind mapping is one of the critical stools used to generate new ideas in the design thinking process .
● The ideas which were struck in the brain are represented in picture form where every process is connected clearly like nerves present in the brain .
● Because of this powerful mind map tool , we can know the next step .
● This mind map is not only used in generating ideas ; it is also used in memorizing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22227 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
Storytelling is a tool I am familiar with , even though I have learnt about it recently . A few years ago , I used to work in the automobile industry , with an approach on loans for clients . After enjoying some success , we were having issues and our sales were dropping drastically . To make things worse , the managers were not accessible and open to new ideas .
My personal experience helped me through this rough patch . When I was a youngster , I had worked with kids teaching them sports , mainly baseball , all of them coming from different social backgrounds and holding different interests , to the point that some of them were there as an obligation and not as a choice . Working with children has taught me to focus on what the one in front of me ( so - called client ) needs , even if it means to change what I am supposed to do . Even if it ’s something that for many people might be obvious , it was a pretty valuable lesson for me . Back then , I really leant on telling them stories about what I did and felt when I was in their place , being a child , being taught and going through difficulties in learning or practicing as they sometimes experience . The approach I took was different for every one of them . Sometimes it even took me out of the field and the sport itself , and the way to help those kids was to have a chat with them , or to allow them to make use of the space and time in a different way , even if it meant that I had to change completely my focus . Of course , all that was possible because I never worked on my own , and had at least one teaching partner in each class .
Application
That story helped me out on my job , which was too process - driven , thus meaning that every client was treated as an equal . Even if all the clients had the same intention and had the economic possibility to purchase our services , that did not mean that they were remotely the same . That seemed hard to understand for the management Luckily , after missing on a client due to following strictly what we were asked and not being able to fulfill his need , we got a chance to do things differently . We spoke to one of our bosses and told him we thought we could have avoid failure if we had focused on the client as an individual . As an example , I shared with him the story of two brothers I have met while teaching . Both had come together and were really shy . Yet , one of them got along with some other kids and shared the day with them . His brother was struggling and was n’t enjoying the activities . We decided we would take some alone time with him and take a more playful approach , instead of teaching him through the basics .
Insight & Approach
We decided I would stay with him and I told him how important was to me taking sports only as a way to have fun and meet new friends back in my childhood . He told me he feared he would n’t be good playing . Knowing that , I shared my story with him . Me too , as a kid , had trouble getting to know , and thus to like baseball . The friends I made there were the reason why I went to practice , and it was then that I started to enjoy playing . After that , he relaxed and was able to take everything one step a time , and ended up the activity making some good friends .
That struck on our boss , who understood that they needed to do more “ pre- sales ” work with the client , and started giving people tasks of meeting with the clients , ask more about how they consumed any kind of products and services , and not only what we were selling , in order to create a better understanding of the people we worked with . It is soon to tell , but the change of approach seems bound to have good consequences .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
Storytelling is a tool I am familiar with , even though I have learnt about it recently . A few years ago , I used to work in the automobile industry , with an approach on loans for clients . After enjoying some success , we were having issues and our sales were dropping drastically . To make things worse , the managers were not accessible and open to new ideas .
My personal experience helped me through this rough patch . When I was a youngster , I had worked with kids teaching them sports , mainly baseball , all of them coming from different social backgrounds and holding different interests , to the point that some of them were there as an obligation and not as a choice . Working with children has taught me to focus on what the one in front of me ( so - called client ) needs , even if it means to change what I am supposed to do . Even if it ’s something that for many people might be obvious , it was a pretty valuable lesson for me . Back then , I really leant on telling them stories about what I did and felt when I was in their place , being a child , being taught and going through difficulties in learning or practicing as they sometimes experience . The approach I took was different for every one of them . Sometimes it even took me out of the field and the sport itself , and the way to help those kids was to have a chat with them , or to allow them to make use of the space and time in a different way , even if it meant that I had to change completely my focus . Of course , all that was possible because I never worked on my own , and had at least one teaching partner in each class .
Application
That story helped me out on my job , which was too process - driven , thus meaning that every client was treated as an equal . Even if all the clients had the same intention and had the economic possibility to purchase our services , that did not mean that they were remotely the same . That seemed hard to understand for the management Luckily , after missing on a client due to following strictly what we were asked and not being able to fulfill his need , we got a chance to do things differently . We spoke to one of our bosses and told him we thought we could have avoid failure if we had focused on the client as an individual . As an example , I shared with him the story of two brothers I have met while teaching . Both had come together and were really shy . Yet , one of them got along with some other kids and shared the day with them . His brother was struggling and was n’t enjoying the activities . We decided we would take some alone time with him and take a more playful approach , instead of teaching him through the basics .
Insight & Approach
We decided I would stay with him and I told him how important was to me taking sports only as a way to have fun and meet new friends back in my childhood . He told me he feared he would n’t be good playing . Knowing that , I shared my story with him . Me too , as a kid , had trouble getting to know , and thus to like baseball . The friends I made there were the reason why I went to practice , and it was then that I started to enjoy playing . After that , he relaxed and was able to take everything one step a time , and ended up the activity making some good friends .
That struck on our boss , who understood that they needed to do more “ pre- sales ” work with the client , and started giving people tasks of meeting with the clients , ask more about how they consumed any kind of products and services , and not only what we were selling , in order to create a better understanding of the people we worked with . It is soon to tell , but the change of approach seems bound to have good consequences .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22193 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization Tool
Challenge I work for a recruiting company , where it has its own community of consultants with fidelity
programs . Working with the consultants the company realized that many consultants wanted
and in many cases needed to specialize in some areas . The company then created a
business unit that provides education products and training courses , so we could offer it to
them . The products are on the company website , but if anybody wants to buy it , they must fill
a form to get an associate to get in touch . The whole operation of this unit is manual , where
it has massive emails exchanged to achieve the sales . The company decided to build an e - commerce platform , so the consultants and anyone else
would be able to buy and pay for the products and training straight away , without having
manual steps . I was involved after the project started to help to accomplish this goal . Selection I ’ve selected the Visualization tool because the team was n’t seeing what the project is , they
had only the idea of it . Also every single department was seeing only its piece of the whole
process , but they needed to see the entire picture of it , so they could understand and
contribute with ideas . . Application Everyone was a bit lost with so much different information , which was disconnected from
each other . The marketing department has already made some mock - ups of the screens of
how the e - commerce website should look like , so I decided to make a journey of how the
navigation and steps would look like on the platform , with the help of the screens we already
have , and some assumptions taken to kick off the project . Using the visualization tool I ’ve built the journey with the screens of the website and internal
system , to illustrate how the users would navigate on it , and also the automation that would
take place on the back , which is done manually currently . Insight With the visualization tool , the team could see the entire process and the assumptions
made , and also how they could contribute to its success . Many insights came to the users on
how to improve some processes , and what each department would affect project progress ,
so they could anticipate the needs . The mix of the Journey mapping and the visualization
was a very powerful tool .
Approach Even though I got involved late on the project , doing this visualization tool happening made
the team see to where the project is going , and how important that tool can be . Next projects
I will enforce to have the journey mapping as the first step .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization Tool
Challenge I work for a recruiting company , where it has its own community of consultants with fidelity
programs . Working with the consultants the company realized that many consultants wanted
and in many cases needed to specialize in some areas . The company then created a
business unit that provides education products and training courses , so we could offer it to
them . The products are on the company website , but if anybody wants to buy it , they must fill
a form to get an associate to get in touch . The whole operation of this unit is manual , where
it has massive emails exchanged to achieve the sales . The company decided to build an e - commerce platform , so the consultants and anyone else
would be able to buy and pay for the products and training straight away , without having
manual steps . I was involved after the project started to help to accomplish this goal . Selection I ’ve selected the Visualization tool because the team was n’t seeing what the project is , they
had only the idea of it . Also every single department was seeing only its piece of the whole
process , but they needed to see the entire picture of it , so they could understand and
contribute with ideas . . Application Everyone was a bit lost with so much different information , which was disconnected from
each other . The marketing department has already made some mock - ups of the screens of
how the e - commerce website should look like , so I decided to make a journey of how the
navigation and steps would look like on the platform , with the help of the screens we already
have , and some assumptions taken to kick off the project . Using the visualization tool I ’ve built the journey with the screens of the website and internal
system , to illustrate how the users would navigate on it , and also the automation that would
take place on the back , which is done manually currently . Insight With the visualization tool , the team could see the entire process and the assumptions
made , and also how they could contribute to its success . Many insights came to the users on
how to improve some processes , and what each department would affect project progress ,
so they could anticipate the needs . The mix of the Journey mapping and the visualization
was a very powerful tool .
Approach Even though I got involved late on the project , doing this visualization tool happening made
the team see to where the project is going , and how important that tool can be . Next projects
I will enforce to have the journey mapping as the first step .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16301 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH – FINAL ASSIGNEMENT – Diadie Singh
Challenge
The challenge I present is a real case in which we applied the method of Design Thinking in its
different phases . Our users are people in our sales department . This means , they carry a device
along the whole day , also to our customers . This device
has measures of 22 cm.x 10 cm . X 2.5 cm . ( Length x width x
height ) and weighs 500 g.
The challenge that we were proposed was to raise ways to bring the device as
functional , comfortable and aesthetic for the sales staff ( men and women ) .
At the beginning of this phase of the project , we had 7 prototypes to test with them . Each
prototype was very different in terms of : handling ,
type of fabric , accessory details .
With these 7 different prototypes , we should determine which worked and which did not , and
for those who worked , what and how they should be improved .
Selection
With the range of possible proposals , our objective at this stage was to determine which were
really valid and could finally be real solutions to carry the device . Because our sales staff can
be male / female and different age , we had to see if one product was
enough to give as a solution or we would validate different from them .
Learning Launch the tool is the best way to perform this test because we had groups of
sales staff to whom we could perform testing of prototypes .
Application
The first learning launch was made with a group of 8 people ( 5 men / 3 women ) of different
Age .
We arranged a meeting in which each salesmen was provided with a kit with 7 different
prototypes models with detailed explanation - how to carry , instructions , etc . - In this phase ,
our technical staff was with us , so questions or doubts could be solved .
This test phase lasted a month . At the end of the month we held a meeting with all salesmen to
obtain feedback from each of them . The conclusion of this first learning launch was to dismiss
2 prototypes and make improvements in the remaining 5 .
We made a second learning launch with improved prototypes with another group of the sales staff ,
following the same process as before . At the end of the round , with the feedback obtained we
refined the prototypes .
Finally we considered a third learning launch with sales staff who were in the initial phase of
introducing the device , so they had no vices , as in former groups of salesmen we diagnosed
sometimes were little open to admit new ways to bring the apparatus because they were
already used to a specific way .
At the end of this stage we got confirmation of 4 prototypes fully validated in terms of way to
wear , fabrics , and accessories .
Insights
At the beginning of the Learning Launch process we were unclear of how many rounds of
testing would be required . The application of the same process gave us the key .
In the meeting with sales staff and technical staff held at the end of the first learning launch , we gave
the first clue of the prototypes to be dismissed ; They did not meet the functionality that
should be required .
In the second learning launch we tested the refined prototypes and got further feedback with
improvements to be made as on fabrics .
At the end of the third learning launch , we got four validated prototypes .
Approach
After the second learning launch , we did not give the phase concluded , because we questioned
what would happen to new salesmen with the device . Previous learning launch were conducted
with salesmen who had had time with the device which gave us the insight that they were
people less open minded for introducing different ways .
This gave us the key to the need for a third learning launch with new salesmen
because we made assumptions or assumed problems we had to contrast .
Future learning launch should get all range of different users from the beginning .
| EMAIL:
ID_NUM:
NAME_STUDENT: Diadie Singh
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH – FINAL ASSIGNEMENT – Diadie Singh
Challenge
The challenge I present is a real case in which we applied the method of Design Thinking in its
different phases . Our users are people in our sales department . This means , they carry a device
along the whole day , also to our customers . This device
has measures of 22 cm.x 10 cm . X 2.5 cm . ( Length x width x
height ) and weighs 500 g.
The challenge that we were proposed was to raise ways to bring the device as
functional , comfortable and aesthetic for the sales staff ( men and women ) .
At the beginning of this phase of the project , we had 7 prototypes to test with them . Each
prototype was very different in terms of : handling ,
type of fabric , accessory details .
With these 7 different prototypes , we should determine which worked and which did not , and
for those who worked , what and how they should be improved .
Selection
With the range of possible proposals , our objective at this stage was to determine which were
really valid and could finally be real solutions to carry the device . Because our sales staff can
be male / female and different age , we had to see if one product was
enough to give as a solution or we would validate different from them .
Learning Launch the tool is the best way to perform this test because we had groups of
sales staff to whom we could perform testing of prototypes .
Application
The first learning launch was made with a group of 8 people ( 5 men / 3 women ) of different
Age .
We arranged a meeting in which each salesmen was provided with a kit with 7 different
prototypes models with detailed explanation - how to carry , instructions , etc . - In this phase ,
our technical staff was with us , so questions or doubts could be solved .
This test phase lasted a month . At the end of the month we held a meeting with all salesmen to
obtain feedback from each of them . The conclusion of this first learning launch was to dismiss
2 prototypes and make improvements in the remaining 5 .
We made a second learning launch with improved prototypes with another group of the sales staff ,
following the same process as before . At the end of the round , with the feedback obtained we
refined the prototypes .
Finally we considered a third learning launch with sales staff who were in the initial phase of
introducing the device , so they had no vices , as in former groups of salesmen we diagnosed
sometimes were little open to admit new ways to bring the apparatus because they were
already used to a specific way .
At the end of this stage we got confirmation of 4 prototypes fully validated in terms of way to
wear , fabrics , and accessories .
Insights
At the beginning of the Learning Launch process we were unclear of how many rounds of
testing would be required . The application of the same process gave us the key .
In the meeting with sales staff and technical staff held at the end of the first learning launch , we gave
the first clue of the prototypes to be dismissed ; They did not meet the functionality that
should be required .
In the second learning launch we tested the refined prototypes and got further feedback with
improvements to be made as on fabrics .
At the end of the third learning launch , we got four validated prototypes .
Approach
After the second learning launch , we did not give the phase concluded , because we questioned
what would happen to new salesmen with the device . Previous learning launch were conducted
with salesmen who had had time with the device which gave us the insight that they were
people less open minded for introducing different ways .
This gave us the key to the need for a third learning launch with new salesmen
because we made assumptions or assumed problems we had to contrast .
Future learning launch should get all range of different users from the beginning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Diadie Singh"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1437 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION
My reflection in this course is very interested because Design Thinking for Innovation or any other supporting assistance opportunities available for me as a college graduating student this year . I sincerely desired and very interested to watch the Design Thinking for Innovation , but apparently , it will be difficult for me to do so without any financial aid to support it . I am happy to watch and I learned a lot in this course . I appreciate the different kinds of movies about out program that they tackled it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION
My reflection in this course is very interested because Design Thinking for Innovation or any other supporting assistance opportunities available for me as a college graduating student this year . I sincerely desired and very interested to watch the Design Thinking for Innovation , but apparently , it will be difficult for me to do so without any financial aid to support it . I am happy to watch and I learned a lot in this course . I appreciate the different kinds of movies about out program that they tackled it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13330 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
( Project Initiative – Digital Waste Management )
Problem statement – Challenges
Our company is one of the leading services provider in the region for waste management services . The
business operations are carried out in a traditional manner with paper based trip sheets , signatures to be
taken after the services have been done from the customer . The trip sheet data then needs to be entered
in the back office system . Though business operations were going on , but they were not in an efficient
manner . There are data entry errors , lot of paper usage and wastage . Significant delays in accounts closing
/ billing process due to errors , relying on retrieval of information from individuals thus resulting in slower
processes , manual and duplication of work
Selection
There was a need to transform the operations services which would not only make the operations more
efficient but also automate the processes and increase transparency with the customers , speed up the
process , eliminate / reduce human errors . Make the business more agile , have reliable information , save
costs and integrate the data with the other systems . It was time for innovation and digitally transform the
way the business operates . Looking at the size of business and the investment required would be heavy ,
so we decided to do hypothesis and mitigate the risk by doing an experiment , ( reference to Stefan Rco , who talks about hypothesis , learning launch tool and small experiments ) ; it was decided to opt for
the learning launch tool and based on the feedback / response of the related stakeholders , do a prototype
of the digital process using RFID technology . The design and development process was carried out to
develop a prototype and try it out with one customer as a small experiment .
Application
In order to make sure that the proposed solution would add value to the business and at the same time all
the key stakeholders are aligned to the concept , there was cross functional team formation done , so that
an inclusive approach is taken and we gather ideas from the various team members and their concerns .
Gathered data about the customers and to make sure the investment is not too high , since the idea was
to adapt the learning launch methodology . Business process maps were developed and documented . RFID
technology based solution was planned to automate the process and capture the data electronically , using
RFID readers , tags and a cloud based solution which seamlessly transmits the data to the devices and is
integrated with the back office system . Regular / periodic meeting were conducted so that the envisaged
deliverables are in line with the business requirements . Assumptions tracking was closely monitored
( another example of Stefan Rco gives in his lecture about assumptions and learning launch )
Insights
By using the learning launch approach , it was time to the test the solution and since the approach was of
a prototype , the investment was limited to procure the bare minimum necessary infrastructure / devices
for few drivers , helpers , skips / bins and a couple of readers . The application / solution was deployed at
one of the customer ’s place to test the functionality and get the response / feedback from the customer .
Based on the inputs received from the key stakeholders which include operations team members and
customer , necessary changes / amendments are planned ( reference of Stefan Rco where he talks about
putting your idea into hypothesis , and figuring out key assumptions ) . This learning launch approach not
only enables in being more agile , it also enables in being smart with the investment , it helps in mitigating
risks , in prioritizing the assumptions and in continual improvement
Approach
Going forward , it is imperative , especially for investment heavy initiatives , the learning launch methodology
is adapted , to ensure that the investment is protected , in case the planned / proposed solution does n’t
work , the loss is controlled and minimum and an alternative idea / solution can be worked upon ; and if the
solution is successful then it can be comfortably rolled out and made scalable based on the business needs .
( reference Stefan Rco refers to testing , and upon successful results continue further development )
Using such a structured approach and the design thinking tools and techniques such as the learning launch
tool , innovation success ratio will significantly increase . Other tools of storytelling , visualization will also
be used in the forthcoming projects depending on the nature of the project , as these tools also provide
significant help for design thinking and implementing innovative ideas / solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
( Project Initiative – Digital Waste Management )
Problem statement – Challenges
Our company is one of the leading services provider in the region for waste management services . The
business operations are carried out in a traditional manner with paper based trip sheets , signatures to be
taken after the services have been done from the customer . The trip sheet data then needs to be entered
in the back office system . Though business operations were going on , but they were not in an efficient
manner . There are data entry errors , lot of paper usage and wastage . Significant delays in accounts closing
/ billing process due to errors , relying on retrieval of information from individuals thus resulting in slower
processes , manual and duplication of work
Selection
There was a need to transform the operations services which would not only make the operations more
efficient but also automate the processes and increase transparency with the customers , speed up the
process , eliminate / reduce human errors . Make the business more agile , have reliable information , save
costs and integrate the data with the other systems . It was time for innovation and digitally transform the
way the business operates . Looking at the size of business and the investment required would be heavy ,
so we decided to do hypothesis and mitigate the risk by doing an experiment , ( reference to Stefan Rco , who talks about hypothesis , learning launch tool and small experiments ) ; it was decided to opt for
the learning launch tool and based on the feedback / response of the related stakeholders , do a prototype
of the digital process using RFID technology . The design and development process was carried out to
develop a prototype and try it out with one customer as a small experiment .
Application
In order to make sure that the proposed solution would add value to the business and at the same time all
the key stakeholders are aligned to the concept , there was cross functional team formation done , so that
an inclusive approach is taken and we gather ideas from the various team members and their concerns .
Gathered data about the customers and to make sure the investment is not too high , since the idea was
to adapt the learning launch methodology . Business process maps were developed and documented . RFID
technology based solution was planned to automate the process and capture the data electronically , using
RFID readers , tags and a cloud based solution which seamlessly transmits the data to the devices and is
integrated with the back office system . Regular / periodic meeting were conducted so that the envisaged
deliverables are in line with the business requirements . Assumptions tracking was closely monitored
( another example of Stefan Rco gives in his lecture about assumptions and learning launch )
Insights
By using the learning launch approach , it was time to the test the solution and since the approach was of
a prototype , the investment was limited to procure the bare minimum necessary infrastructure / devices
for few drivers , helpers , skips / bins and a couple of readers . The application / solution was deployed at
one of the customer ’s place to test the functionality and get the response / feedback from the customer .
Based on the inputs received from the key stakeholders which include operations team members and
customer , necessary changes / amendments are planned ( reference of Stefan Rco where he talks about
putting your idea into hypothesis , and figuring out key assumptions ) . This learning launch approach not
only enables in being more agile , it also enables in being smart with the investment , it helps in mitigating
risks , in prioritizing the assumptions and in continual improvement
Approach
Going forward , it is imperative , especially for investment heavy initiatives , the learning launch methodology
is adapted , to ensure that the investment is protected , in case the planned / proposed solution does n’t
work , the loss is controlled and minimum and an alternative idea / solution can be worked upon ; and if the
solution is successful then it can be comfortably rolled out and made scalable based on the business needs .
( reference Stefan Rco refers to testing , and upon successful results continue further development )
Using such a structured approach and the design thinking tools and techniques such as the learning launch
tool , innovation success ratio will significantly increase . Other tools of storytelling , visualization will also
be used in the forthcoming projects depending on the nature of the project , as these tools also provide
significant help for design thinking and implementing innovative ideas / solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18074 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Paper
This was actually my first time using the coursera interface . At first , I was really hesitant to
use it since I am thinking that it wo nt be user - friendly . But upon starting the Week 1 of the course , I was really astonished on the teaching approach they are using . Concise but full of handful information . Week 1 comprised of a brief introduction to Design thinking and what are the stories that was inspired from it . They say that today innovation is everyone 's business . Whether you are a manager in a global corporation , an entrepreneur starting up , in a government role , or a teacher in an elementary school , everyone is expected to get lean -- to do better with less . And that is why we all need design thinking . At every level in every kind of organization , design thinking provides the tools you need to become an innovative thinker and uncover creative opportunities that are there -- you 're just not seeing them yet .
The second week is something about the physics of Innovation . It turns out that design
thinking is not only about process and tools , it is about people as well : about you as a design thinker and about the people you want to create value for and with . And so , before jumping into the process of using design thinking to generate and test ideas , what you should do is to first focus on your mindset , and look at whether your mind is prepared to both see and act on opportunity when it shows up in your world . They presented stories of two very capable managers , George and Geoff , and how their differing mindsets affect their ability to lead innovation and growth .
The third week is more an in - depth view of what is inside design thinking process where
the idea generation was tackled . I correlated it to what agile methodology is . It has identifying what is the root cause of the problem , researching about possible solutions to it , providing concepts and establishing a profound solution based on existing data . This was shown in the story of Chris Cartter where he saw an opportunity to use social networks to enhance his reputation by giving a hand to people on adopting healthier lifestyle choices resulting to an opening to their consciousness on their current situation .
The fourth week is the accumulation of what was taught so far . Having generated all of
these innovative ideas , what should be the next step ? The design thinking process now helps us to take the many ideas we have generated and figure out how to determine which ones are likely to produce the specific kinds of outcomes we want , whether these take the form of improved nutrition for the elderly , healthier lifestyle choices or even more “ hot leads ” emanating from your trade shows . The story is about the activities of an IBM team working closely with experience marketing agency George P. Johnson as they develop and test ideas for a revolutionary approach to trade show participation . Their process begins by asking " what wows ? " . This question brings together the customer and business cases supporting new concepts . Typically , the “ wow ” zone occurs at the intersection of three criteria : 1 ) somebody wants it , 2 ) we can create and deliver it , and 3 ) doing so has the potential to produce the outcomes desired . Then one should ask " what works ? " and conduct small experiments to test if the assumptions are accurate . Moreover , it is the diversity of perspectives and experience that brings with it the potential for real innovation , since also brings with it at the same time the potential for tremendous conflict in groups . One of the best kept secrets about design thinking , according to them , is its power as a collaboration tool . And to quote “ Design thinking builds these possibilities into every step of the process . If only we can reduce our own discomfort and anxiety enough to allow the intrigue of discovering to take over . You know it 's a wonderful paradox , that same ambiguity that makes us so anxious and uncomfortable , it turns out , also has the potential to unleash a level of energy we rarely experience when presented with a finished product . ” In this last video , I had appreciated the importance of the taking risks . Of course , you should know all the details that backs the opportunity and run a simulation / plan to your mind if it is worth it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Paper
This was actually my first time using the coursera interface . At first , I was really hesitant to
use it since I am thinking that it wo nt be user - friendly . But upon starting the Week 1 of the course , I was really astonished on the teaching approach they are using . Concise but full of handful information . Week 1 comprised of a brief introduction to Design thinking and what are the stories that was inspired from it . They say that today innovation is everyone 's business . Whether you are a manager in a global corporation , an entrepreneur starting up , in a government role , or a teacher in an elementary school , everyone is expected to get lean -- to do better with less . And that is why we all need design thinking . At every level in every kind of organization , design thinking provides the tools you need to become an innovative thinker and uncover creative opportunities that are there -- you 're just not seeing them yet .
The second week is something about the physics of Innovation . It turns out that design
thinking is not only about process and tools , it is about people as well : about you as a design thinker and about the people you want to create value for and with . And so , before jumping into the process of using design thinking to generate and test ideas , what you should do is to first focus on your mindset , and look at whether your mind is prepared to both see and act on opportunity when it shows up in your world . They presented stories of two very capable managers , George and Geoff , and how their differing mindsets affect their ability to lead innovation and growth .
The third week is more an in - depth view of what is inside design thinking process where
the idea generation was tackled . I correlated it to what agile methodology is . It has identifying what is the root cause of the problem , researching about possible solutions to it , providing concepts and establishing a profound solution based on existing data . This was shown in the story of Chris Cartter where he saw an opportunity to use social networks to enhance his reputation by giving a hand to people on adopting healthier lifestyle choices resulting to an opening to their consciousness on their current situation .
The fourth week is the accumulation of what was taught so far . Having generated all of
these innovative ideas , what should be the next step ? The design thinking process now helps us to take the many ideas we have generated and figure out how to determine which ones are likely to produce the specific kinds of outcomes we want , whether these take the form of improved nutrition for the elderly , healthier lifestyle choices or even more “ hot leads ” emanating from your trade shows . The story is about the activities of an IBM team working closely with experience marketing agency George P. Johnson as they develop and test ideas for a revolutionary approach to trade show participation . Their process begins by asking " what wows ? " . This question brings together the customer and business cases supporting new concepts . Typically , the “ wow ” zone occurs at the intersection of three criteria : 1 ) somebody wants it , 2 ) we can create and deliver it , and 3 ) doing so has the potential to produce the outcomes desired . Then one should ask " what works ? " and conduct small experiments to test if the assumptions are accurate . Moreover , it is the diversity of perspectives and experience that brings with it the potential for real innovation , since also brings with it at the same time the potential for tremendous conflict in groups . One of the best kept secrets about design thinking , according to them , is its power as a collaboration tool . And to quote “ Design thinking builds these possibilities into every step of the process . If only we can reduce our own discomfort and anxiety enough to allow the intrigue of discovering to take over . You know it 's a wonderful paradox , that same ambiguity that makes us so anxious and uncomfortable , it turns out , also has the potential to unleash a level of energy we rarely experience when presented with a finished product . ” In this last video , I had appreciated the importance of the taking risks . Of course , you should know all the details that backs the opportunity and run a simulation / plan to your mind if it is worth it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17372 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection of Storytelling
Challenge & Selection We have always told stories and they 're a vital part of our daily communication , but stories have meaning beyond entertainment value . Using storytelling often helps the audience to connect with you , so they trust you . I used to work with children age 7 to 12 and some of them are having a very low confidence and not willing to speak up . I often
told them stories based on my childhood or based on a book characters they could relate to and share with them stories that would open them up to share their feelings and thoughts . Sometimes , I would ask them to close their eyes and imagine themselves in the story path to build up their empathy to the character and eventually rejoice with the character ’s success at the end of the story .
Application I would always tread the story from their known point of view and journey them through the unknown . I would use different tones to
create the mood to keep their interest to the story . To get them to
open up or share their thoughts about the story shared , I some time would get them to write them down or draw a simple comic strips to express or share their thoughts about the story shared .
For those with low confidence children , I would make a big deal of their efforts and opinions shared so that they can feel good about themselves and have the confidence bar raised higher . We
always end the session with highlighting the kid 's effort and what more important is that the low confidence ones are feeling more accepted among their peer group , their friends .
Insight & Approach You would be surprised to see how these children would share their thoughts . I some time would get them to present their work
either write ups or comic strips with the rest of the class . To have the quiet ones to stand up in front of the group and to share their thoughts is a very tough challenge . One step at a time ; from being able to empathize with the character or the storyline and with the help and support from their friends , they would take a stand to share their work and express their thoughts and feelings .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection of Storytelling
Challenge & Selection We have always told stories and they 're a vital part of our daily communication , but stories have meaning beyond entertainment value . Using storytelling often helps the audience to connect with you , so they trust you . I used to work with children age 7 to 12 and some of them are having a very low confidence and not willing to speak up . I often
told them stories based on my childhood or based on a book characters they could relate to and share with them stories that would open them up to share their feelings and thoughts . Sometimes , I would ask them to close their eyes and imagine themselves in the story path to build up their empathy to the character and eventually rejoice with the character ’s success at the end of the story .
Application I would always tread the story from their known point of view and journey them through the unknown . I would use different tones to
create the mood to keep their interest to the story . To get them to
open up or share their thoughts about the story shared , I some time would get them to write them down or draw a simple comic strips to express or share their thoughts about the story shared .
For those with low confidence children , I would make a big deal of their efforts and opinions shared so that they can feel good about themselves and have the confidence bar raised higher . We
always end the session with highlighting the kid 's effort and what more important is that the low confidence ones are feeling more accepted among their peer group , their friends .
Insight & Approach You would be surprised to see how these children would share their thoughts . I some time would get them to present their work
either write ups or comic strips with the rest of the class . To have the quiet ones to stand up in front of the group and to share their thoughts is a very tough challenge . One step at a time ; from being able to empathize with the character or the storyline and with the help and support from their friends , they would take a stand to share their work and express their thoughts and feelings .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19620 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I work with a Pharmaceutical company in digital team where I am supposed to drive digital transformation of the company . I work specifically with Sales and Marketing teams and help them by automating their tasks and bringing in latest tools to save lot of time for them which they can use for innovative idea generation . Major challenge I face is the huge implementation time of these solutions because of the complexity of various teams . We have teams specific to geographies as well as medical therapies . Every team has their own processes and requirements . So it is very difficult to align them on a common solution . Selection and Application : I select Learning Launch as a tool which I find very helpful as with this , I can go ahead in aligning teams on initial broad level requirements and delivering a solution in much shorter time . Then , based upon specific inputs from the teams I can customize at individual team level . Insight : The insight that I got from this is that even though the teams have very different processes , there is a huge similarity in the requirement and I can easily group teams based on requirement and customize the solution for 2 - 3 major groups which can solve problem for everyone . This is what we generally do with Mind mapping tool also . Approach : Next time , I would also like to use “ Personas ” in my approach as it will help me group people from multiple teams who have similar needs . This will help me in building a solution which suits the need to every team member of all the teams .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I work with a Pharmaceutical company in digital team where I am supposed to drive digital transformation of the company . I work specifically with Sales and Marketing teams and help them by automating their tasks and bringing in latest tools to save lot of time for them which they can use for innovative idea generation . Major challenge I face is the huge implementation time of these solutions because of the complexity of various teams . We have teams specific to geographies as well as medical therapies . Every team has their own processes and requirements . So it is very difficult to align them on a common solution . Selection and Application : I select Learning Launch as a tool which I find very helpful as with this , I can go ahead in aligning teams on initial broad level requirements and delivering a solution in much shorter time . Then , based upon specific inputs from the teams I can customize at individual team level . Insight : The insight that I got from this is that even though the teams have very different processes , there is a huge similarity in the requirement and I can easily group teams based on requirement and customize the solution for 2 - 3 major groups which can solve problem for everyone . This is what we generally do with Mind mapping tool also . Approach : Next time , I would also like to use “ Personas ” in my approach as it will help me group people from multiple teams who have similar needs . This will help me in building a solution which suits the need to every team member of all the teams .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14988 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection writing rubric it represents through ideas , concludes accurately . consistency imprecise or ambigious.it does not reflect on own it will slay for ever it can not breathe away . It is the way it is . It happens in any time like satisfactory , not satisfactory , to reflection . Reflection with rubric is also a toughest forever it can not be easy to detect a file it should be like it was not connected to each other
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection writing rubric it represents through ideas , concludes accurately . consistency imprecise or ambigious.it does not reflect on own it will slay for ever it can not breathe away . It is the way it is . It happens in any time like satisfactory , not satisfactory , to reflection . Reflection with rubric is also a toughest forever it can not be easy to detect a file it should be like it was not connected to each other
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18959 |
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