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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge Plastic waste has become a huge problem in India . The majority of the products sold have a plastic packaging and most of those are littered and not dumped appropriately . This has caused a variety of issues linke -
1 . Adverse effects on human health 2 . Disruption of food chains 3 . Groundwater pollution 4 . Land Pollution 5 . Air pollution if and when burned 6 . Animals die by swallowing it
It has been tried to decrease the use of plastic but still there has n't been any significant decrease in its usage and hence a solution needs to be developed where plastic can be disposed of and not littered and more importantly people need to be encouraged to do so .
Selection Since the problem and solution were quite direct and pre - defined , no major tool was required during the early stages like ideation , define , prototype development etc . Hence the learning launch tool was used for testing in the pilot region and analysing the results gathered .
Application After the solution was developed , a pilot region was identified . This was important to get actual proof that the idea actually works and is not just assumed anymore . The idea was that vending machines were installed in gurgaon cyber city where people can dump their plastic and in return they will receive money for it . Various stages of that were analysed and actions were taken to make the idea successful by using the learning launch tool .
Insight In the beginning of the pilot the vending machine was not a big success . People would just walk past it and wo n't notice the machine and what it does . I realized that the machine is not self- explanatory and people really do n't know what it does or were not excited enough to read the instructions written on it . This insight helped us a lot and we added a monitor screen and a small speaker and played a video on how to use it and how it benefits the user . When people saw the video they realized that it 's a machine where you can dump plastic waste and they will receive money for it .
Approach This approach caused slight complications as the solution designed was not self - explanatory and hence people found it difficult to get accustomed to it . The alternate approach that I should have used was to incorporate visualization tool , building a prototype and ask people what they thought this machine does and make it better so that it it is easily understandable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge Plastic waste has become a huge problem in India . The majority of the products sold have a plastic packaging and most of those are littered and not dumped appropriately . This has caused a variety of issues linke -
1 . Adverse effects on human health 2 . Disruption of food chains 3 . Groundwater pollution 4 . Land Pollution 5 . Air pollution if and when burned 6 . Animals die by swallowing it
It has been tried to decrease the use of plastic but still there has n't been any significant decrease in its usage and hence a solution needs to be developed where plastic can be disposed of and not littered and more importantly people need to be encouraged to do so .
Selection Since the problem and solution were quite direct and pre - defined , no major tool was required during the early stages like ideation , define , prototype development etc . Hence the learning launch tool was used for testing in the pilot region and analysing the results gathered .
Application After the solution was developed , a pilot region was identified . This was important to get actual proof that the idea actually works and is not just assumed anymore . The idea was that vending machines were installed in gurgaon cyber city where people can dump their plastic and in return they will receive money for it . Various stages of that were analysed and actions were taken to make the idea successful by using the learning launch tool .
Insight In the beginning of the pilot the vending machine was not a big success . People would just walk past it and wo n't notice the machine and what it does . I realized that the machine is not self- explanatory and people really do n't know what it does or were not excited enough to read the instructions written on it . This insight helped us a lot and we added a monitor screen and a small speaker and played a video on how to use it and how it benefits the user . When people saw the video they realized that it 's a machine where you can dump plastic waste and they will receive money for it .
Approach This approach caused slight complications as the solution designed was not self - explanatory and hence people found it difficult to get accustomed to it . The alternate approach that I should have used was to incorporate visualization tool , building a prototype and ask people what they thought this machine does and make it better so that it it is easily understandable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15597 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Video Gamers Challenge Challenge : My husband and I created a website for video gamers in 1996 that is still online today . This website is a simple forum for gamers to talk about gaming consoles , general gaming , newest games in the market and so on . Since the 70 's , more than 50 gaming consoles were released and in each year more than 3.000 games are released for the newest gaming consoles in the market ( for example : Playstation 4 , xBox One and Nintendo Switch ) . We realised with this data that the users from our forum , the gamers , needs an effective way to keep their collection lists well organized and updated . Selection : Based on module 2 , the video with Angela Myer , we decided to use the tool of Visualization to initiate a visual thinking process of this challenge . We created some drawings with sticky man figures to represent a gamer and the vast number of consoles / games and later a gamer able to organize better his / her own collection . From this first step into reality , we were able to understand what we needed to do next : interview gamers and learn if their needs were being fulfilled and how , empathize with their pain points and maybe reach some insights directly from the interview processes . Application : During the Ethnographic Interview process , we asked the interviewees to draw a simple chart of how they organize their collection . This kept them from describing it with words , which is always a little confusing and really helped us not only to understand what was needed to help solve their mess problem but how to come up with an initial sketch of the architecture of consoles and games that were available . It 's important to say that some of the interviewees did n't have any kind of organizational process whatsoever . After the data was gathered and we found some patterns , we created personas of the demographic types of gamers out there . The age range were between 10 to over 50 ( 35 years old being the average age ) , 2 out of 5 gamers were female , some of them were casual gamers , others social gamers , others serious and professional gamers . And , of course , for the personas we used photographs of real people to help us visualize and empathize better with our future customers / users . We also created some moodboards of the gamers habits and preferences , to keep the visual thinking running , while we started to come up with some insights .
Insight : This whole process was open - minded : In the midst of interviews , some interviewees reported that they regularly exchange games with friends and neighbours . We started with the assumption of creating some kind of games library , but after listening to our customers / users , we found that not only a library will be really helpful , but some kind of platform for them to sell , buy and exchange games , turning this project more into a network of game owners . Moving forward , we will design wireframes and possibly some rapid prototypes so we can test them with gamers and see if we need to iterate once more or we can start designing this platform for real . Approach : Besides using the Visualization tool , we also made use of Mind Mapping , so the data gathered were right in front of us , stuck in our big wall . That approach made it so much easy to see the whole spectrum of the challenge , to learn its ups and downs , as well as seeing more clearly new ideas and having insights . I think that the mix of Ethnographic Interviews with Visualization and Mind Mapping really made the big difference to come up with a valuable and useful product for our customers / users .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Video Gamers Challenge Challenge : My husband and I created a website for video gamers in 1996 that is still online today . This website is a simple forum for gamers to talk about gaming consoles , general gaming , newest games in the market and so on . Since the 70 's , more than 50 gaming consoles were released and in each year more than 3.000 games are released for the newest gaming consoles in the market ( for example : Playstation 4 , xBox One and Nintendo Switch ) . We realised with this data that the users from our forum , the gamers , needs an effective way to keep their collection lists well organized and updated . Selection : Based on module 2 , the video with Angela Myer , we decided to use the tool of Visualization to initiate a visual thinking process of this challenge . We created some drawings with sticky man figures to represent a gamer and the vast number of consoles / games and later a gamer able to organize better his / her own collection . From this first step into reality , we were able to understand what we needed to do next : interview gamers and learn if their needs were being fulfilled and how , empathize with their pain points and maybe reach some insights directly from the interview processes . Application : During the Ethnographic Interview process , we asked the interviewees to draw a simple chart of how they organize their collection . This kept them from describing it with words , which is always a little confusing and really helped us not only to understand what was needed to help solve their mess problem but how to come up with an initial sketch of the architecture of consoles and games that were available . It 's important to say that some of the interviewees did n't have any kind of organizational process whatsoever . After the data was gathered and we found some patterns , we created personas of the demographic types of gamers out there . The age range were between 10 to over 50 ( 35 years old being the average age ) , 2 out of 5 gamers were female , some of them were casual gamers , others social gamers , others serious and professional gamers . And , of course , for the personas we used photographs of real people to help us visualize and empathize better with our future customers / users . We also created some moodboards of the gamers habits and preferences , to keep the visual thinking running , while we started to come up with some insights .
Insight : This whole process was open - minded : In the midst of interviews , some interviewees reported that they regularly exchange games with friends and neighbours . We started with the assumption of creating some kind of games library , but after listening to our customers / users , we found that not only a library will be really helpful , but some kind of platform for them to sell , buy and exchange games , turning this project more into a network of game owners . Moving forward , we will design wireframes and possibly some rapid prototypes so we can test them with gamers and see if we need to iterate once more or we can start designing this platform for real . Approach : Besides using the Visualization tool , we also made use of Mind Mapping , so the data gathered were right in front of us , stuck in our big wall . That approach made it so much easy to see the whole spectrum of the challenge , to learn its ups and downs , as well as seeing more clearly new ideas and having insights . I think that the mix of Ethnographic Interviews with Visualization and Mind Mapping really made the big difference to come up with a valuable and useful product for our customers / users .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21615 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation_1
Reflection : Improving a critical HR process using Visualisation tool
Challenge and Selection
My company is a terminal plant specialist and hence we engaged and relied heavily on foreign workers for construction and performed maintenance work of terminal plants for our clients . From time to time , our workers would take an extended period of home leave ( vacation ) when they fulfilled certain length of contracture employment , 2 years and after project completion .
The challenges faced by the HR were :
1 . the administrative support for the sheer numbers of workers involved ; 2 . the collaboration with all the internal and external stakeholders ( e.g. management , accounts , work permit ,
lounging , flight arrangement etc ) were massive ;
3 . the outdated processes ; 4 . the additional process taken by staff involved which contributed to confusion and additional time incurred ;
I chose the visualisation tool to utilise visual thinking within my HR team to achieve a baseline in the understanding of who were the stakeholders ; what were the operation processes involved ; what were system processes ; what was working and what were the challenges and to share any additional processes that were taken to work around any obstacles they faced . I made use of a combination of questionnaires , graphical representation and Visio flow - charts , to facilitate discussion within the team and to learn from each other ; to demonstrate clearly the communication channels between the stakeholders ; the the scope , the processes , the system workflow , the pain points and improvement areas
Application
I began by referring to the existing outdated HR process documents to gather an overview to understand ; and conducted meetings with the HR team , using the prepared questionnaires to learn from them about the scope , the processes , the pain points , any additional processes taken and also to solicit their inputs for improvement . I conducted an evaluation into the specific workflows of the HR system to understand if there was any bottleneck in terms of workflow routing , approval cycle and any area for optimisation . When we uncovered areas within the processes which were unclear , we noted down all these ambiguities for fine - tuning or sought clarification from the senior stakeholders if necessary . I recorded all the discussions , new inputs , findings and challenges and combined with the findings from the evaluation of the system workflows .
After the meetings , I created a high - level graphical drawing to depict the communication channel between the various stakeholders involved . Next , I also created Visio flow - chart which showed the different sub - processes and the columns for different stakeholders ( see illustration below ) .
Design Thinking for Innovation_2
With the completion of the visual drawings which incorporated the shared and new inputs , feedback and proposed changes that were agreed upon , final reviews were conducted with the team to confirm and eliminate any ambiguities to arrive to the revised process which the team .
Insight
With this visualisation approach , I learnt that the graphical and flow - charts allowed the team to have a clear visibility of the problems involved and to resolve . It allowed the team to share their perspectives , new insights , challenges as well as ambiguities . It facilitated active discussion within the team to help identify what they did not know or misunderstandings , assumptions in the HR process and at system level in a collaborative manner . The visual thinking approach provided a more simplified approach for management to quickly provide their inputs whenever necessary , as the saying goes , a picture is worth a thousand word .
Approach
This visualisation approach was well received by the team as it provided opportunities for shared inputs and understanding , it also tried to eliminate any ambiguity . It allowed the team to quickly focus on the problems , to identify problems , addressed the problems and brainstorm solutions . The revised graphics can continue to be revisited and revised when necessary . As this is the 1st time the team utilise this design thinking tool and find it to be effective , I will use this approach to improve any HR process for better efficiency and optimisation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation_1
Reflection : Improving a critical HR process using Visualisation tool
Challenge and Selection
My company is a terminal plant specialist and hence we engaged and relied heavily on foreign workers for construction and performed maintenance work of terminal plants for our clients . From time to time , our workers would take an extended period of home leave ( vacation ) when they fulfilled certain length of contracture employment , 2 years and after project completion .
The challenges faced by the HR were :
1 . the administrative support for the sheer numbers of workers involved ; 2 . the collaboration with all the internal and external stakeholders ( e.g. management , accounts , work permit ,
lounging , flight arrangement etc ) were massive ;
3 . the outdated processes ; 4 . the additional process taken by staff involved which contributed to confusion and additional time incurred ;
I chose the visualisation tool to utilise visual thinking within my HR team to achieve a baseline in the understanding of who were the stakeholders ; what were the operation processes involved ; what were system processes ; what was working and what were the challenges and to share any additional processes that were taken to work around any obstacles they faced . I made use of a combination of questionnaires , graphical representation and Visio flow - charts , to facilitate discussion within the team and to learn from each other ; to demonstrate clearly the communication channels between the stakeholders ; the the scope , the processes , the system workflow , the pain points and improvement areas
Application
I began by referring to the existing outdated HR process documents to gather an overview to understand ; and conducted meetings with the HR team , using the prepared questionnaires to learn from them about the scope , the processes , the pain points , any additional processes taken and also to solicit their inputs for improvement . I conducted an evaluation into the specific workflows of the HR system to understand if there was any bottleneck in terms of workflow routing , approval cycle and any area for optimisation . When we uncovered areas within the processes which were unclear , we noted down all these ambiguities for fine - tuning or sought clarification from the senior stakeholders if necessary . I recorded all the discussions , new inputs , findings and challenges and combined with the findings from the evaluation of the system workflows .
After the meetings , I created a high - level graphical drawing to depict the communication channel between the various stakeholders involved . Next , I also created Visio flow - chart which showed the different sub - processes and the columns for different stakeholders ( see illustration below ) .
Design Thinking for Innovation_2
With the completion of the visual drawings which incorporated the shared and new inputs , feedback and proposed changes that were agreed upon , final reviews were conducted with the team to confirm and eliminate any ambiguities to arrive to the revised process which the team .
Insight
With this visualisation approach , I learnt that the graphical and flow - charts allowed the team to have a clear visibility of the problems involved and to resolve . It allowed the team to share their perspectives , new insights , challenges as well as ambiguities . It facilitated active discussion within the team to help identify what they did not know or misunderstandings , assumptions in the HR process and at system level in a collaborative manner . The visual thinking approach provided a more simplified approach for management to quickly provide their inputs whenever necessary , as the saying goes , a picture is worth a thousand word .
Approach
This visualisation approach was well received by the team as it provided opportunities for shared inputs and understanding , it also tried to eliminate any ambiguity . It allowed the team to quickly focus on the problems , to identify problems , addressed the problems and brainstorm solutions . The revised graphics can continue to be revisited and revised when necessary . As this is the 1st time the team utilise this design thinking tool and find it to be effective , I will use this approach to improve any HR process for better efficiency and optimisation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9349 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling
1 . Challenge
Story telling is a very powerful tool which I use all the time . As a professional I work in a highly complex and challenging environment , being responsible for sales teams , engineering teams , support teams as well as administratively functional teams providing our customer base with solutions in the engineering space , through Industrial Digital Transformation .
I have found that when my management team has decided and agreed on a new strategy ( for example X ) with a end - goal to increase customer satisfaction ( where every single person in the organisation can contribute either positively or negatively towards customer satisfaction ratings , the best way to get a point over to all , irrelevant to where you fit into the organisation , is through story telling . Story telling provides the means to an end .
2 . Selection
One of the recent interactions which was spurred by story telling , was the required to become ISO ( quality certified ) as a company . On a managerial level we have decided that in order to become more qualified for specific projects , we would require an ISO certification and would need to make such investment . However , there were some internal personnel who did not share the same positivity around ISO ( negative mindset ) .
I have decided to utilise a story telling method to deal with individuals and groups internally to resolve the issue .
3 . Application
It was clear which internal “ clicks ” , groups and individuals were against the ISO certification initiative . Having been through an ISO initiative as part of another organization in a previous role , I have understood the requirements and the importance of change management .
Individual sessions with groups and specific individuals were scheduled , where the “ story ” was presented , based on hard data ( from previous experience and market analysis ) , had facts as well as recommendations – all gelled into a story of future vision for the organisation .
4 . Insight
Once the story telling was in place , the most common kick - back and element opposed from all was the fact that ISO certification was seen as a “ paperwork ” exercise , and most people was against paperwork . Once the story has highlighted this fact , it was clear that if one could find a way to eliminate the implementation of any paper - trails as part of implementation , the complete buy in would be achieved by everyone .
Our management team has gone back to the drawing board and agreed that a no - paper certification methodology will be implemented . Story telling spurred design thinking for business innovation in this case , to understand the “ What Is ” and “ What If ” stages , and based on the what - if ( i.e. no paper ) we have successfully implemented a no - paper ( system based ) ISO / quality management system .
5 . Approach
I believe that story telling creates the framework and basis for communicating a desired end- state to staff ( and clients ) , but also provides the platform for interaction and trust for internal staff to provide valuable insight on “ what is ” and “ what if ” questions , as part of the design thinking methodology .
I will use story telling as a toolset / skill again and again .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling
1 . Challenge
Story telling is a very powerful tool which I use all the time . As a professional I work in a highly complex and challenging environment , being responsible for sales teams , engineering teams , support teams as well as administratively functional teams providing our customer base with solutions in the engineering space , through Industrial Digital Transformation .
I have found that when my management team has decided and agreed on a new strategy ( for example X ) with a end - goal to increase customer satisfaction ( where every single person in the organisation can contribute either positively or negatively towards customer satisfaction ratings , the best way to get a point over to all , irrelevant to where you fit into the organisation , is through story telling . Story telling provides the means to an end .
2 . Selection
One of the recent interactions which was spurred by story telling , was the required to become ISO ( quality certified ) as a company . On a managerial level we have decided that in order to become more qualified for specific projects , we would require an ISO certification and would need to make such investment . However , there were some internal personnel who did not share the same positivity around ISO ( negative mindset ) .
I have decided to utilise a story telling method to deal with individuals and groups internally to resolve the issue .
3 . Application
It was clear which internal “ clicks ” , groups and individuals were against the ISO certification initiative . Having been through an ISO initiative as part of another organization in a previous role , I have understood the requirements and the importance of change management .
Individual sessions with groups and specific individuals were scheduled , where the “ story ” was presented , based on hard data ( from previous experience and market analysis ) , had facts as well as recommendations – all gelled into a story of future vision for the organisation .
4 . Insight
Once the story telling was in place , the most common kick - back and element opposed from all was the fact that ISO certification was seen as a “ paperwork ” exercise , and most people was against paperwork . Once the story has highlighted this fact , it was clear that if one could find a way to eliminate the implementation of any paper - trails as part of implementation , the complete buy in would be achieved by everyone .
Our management team has gone back to the drawing board and agreed that a no - paper certification methodology will be implemented . Story telling spurred design thinking for business innovation in this case , to understand the “ What Is ” and “ What If ” stages , and based on the what - if ( i.e. no paper ) we have successfully implemented a no - paper ( system based ) ISO / quality management system .
5 . Approach
I believe that story telling creates the framework and basis for communicating a desired end- state to staff ( and clients ) , but also provides the platform for interaction and trust for internal staff to provide valuable insight on “ what is ” and “ what if ” questions , as part of the design thinking methodology .
I will use story telling as a toolset / skill again and again .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13300 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LEARNING LAUNCH .
CHALLENGE AND SELECTION .
The challenge was sufficing my idea of soap recycling to solve soap unavailability with the different stakeholders ie Ministry of Health , customers and other soap businesses . To launch this idea so that by the time the stakeholders invest in it , it is visible and has been experimented . The idea involved collecting small pieces of small and making a new brand one with added medicinal value . The tool I used was a learning launch which was to enable me to know what came next because this involved doing alot of cheap fast experiments with the targeted customers which would reduce on my costs . The learning tool was to enable me to test key customers ie the soap manufacturing businesses and people who bought the soap , to do execution and defensibility assumptions through engaging with customers very quickly and testing the key customer assumptions .
APPLICATION .
The application of this tool was first creating an hypothesis ; That my idea is soap Reycling , it targets a specific customers and it 's those you use soap and dump the small pieces , and soap manufacturing firms that can buy my idea . The need here is that these small pieces can be collected and a brand new soap is made . The idea of soap Reycling meets the challenge of soap unavailability to different soap consumers . This idea is better than my competitors because it has an added advantage of more medicinal value .
The tool was applied effectively through ; asking ourselves , what must be true . This was some people in the country can not afford soap but would recycle the small pieces . We prioritised customer , execution and defensibility assumptions must be trues which we collected data to confirm ( why is the idea a good one ; it makes soap easily and cheaply available ) or disconfirm ( why the idea is a bad one ; people may not afford the recycling materials ) the facts with a multi functional team of five members because we all see different things because of the cognitive blindness therefore each of us brought different opinions about the soap recycling idea like creating an app for it .
INSIGHTS .
The insights , I got from applying this tool was that I became aware of my confirmation biases and therefore thought broadly about looking for the disconfirming data in ways why my idea is a bad one .
I became aware of the quality and quantity of data that maybe needed for this idea and thought broadly about setting a minimum number of two people to talk to and achieved it as we told them what they wanted to hear about the idea as we asked them what their problem was ?
I became aware of group think where a multi functional team is needed to offer different ideas and opinions and thought more broadly about getting people from different soap fields expertise onto this team .
If the assumptions are more likely to be true , you move to the next phase and if the assumptions are less likely to be true you pivot or keep the idea until then , it maybe needed by the government or Ministry of health or the soap manufacturing firms .
APPROACH .
Applying the same tool ; I would this differently ;
I will use more entrepreneurial learn as you go processes because experience is the best teacher .
I will make failure more cheap financially and personally so as to reduce more on the costs of sufficing the idea by doing fewer but quality experiments .
I will create more small divers teams that do experiments because more different ideas and opinions can be gotten about the soap recycling idea .
Trying so hard to mitigate confirmation biases that my ideas is the best and perfect because This will lead me to doom with my soap recycling idea .
Ensuring so hard that the team members speak freely so as to loosen up great improvement soap recycling ideas .
I will also ask my self these questions constantly ;
What do we know ? What do n't we know ? What do we need to know ? What do we learn from what we need to know . This will create more an overview understanding of the idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LEARNING LAUNCH .
CHALLENGE AND SELECTION .
The challenge was sufficing my idea of soap recycling to solve soap unavailability with the different stakeholders ie Ministry of Health , customers and other soap businesses . To launch this idea so that by the time the stakeholders invest in it , it is visible and has been experimented . The idea involved collecting small pieces of small and making a new brand one with added medicinal value . The tool I used was a learning launch which was to enable me to know what came next because this involved doing alot of cheap fast experiments with the targeted customers which would reduce on my costs . The learning tool was to enable me to test key customers ie the soap manufacturing businesses and people who bought the soap , to do execution and defensibility assumptions through engaging with customers very quickly and testing the key customer assumptions .
APPLICATION .
The application of this tool was first creating an hypothesis ; That my idea is soap Reycling , it targets a specific customers and it 's those you use soap and dump the small pieces , and soap manufacturing firms that can buy my idea . The need here is that these small pieces can be collected and a brand new soap is made . The idea of soap Reycling meets the challenge of soap unavailability to different soap consumers . This idea is better than my competitors because it has an added advantage of more medicinal value .
The tool was applied effectively through ; asking ourselves , what must be true . This was some people in the country can not afford soap but would recycle the small pieces . We prioritised customer , execution and defensibility assumptions must be trues which we collected data to confirm ( why is the idea a good one ; it makes soap easily and cheaply available ) or disconfirm ( why the idea is a bad one ; people may not afford the recycling materials ) the facts with a multi functional team of five members because we all see different things because of the cognitive blindness therefore each of us brought different opinions about the soap recycling idea like creating an app for it .
INSIGHTS .
The insights , I got from applying this tool was that I became aware of my confirmation biases and therefore thought broadly about looking for the disconfirming data in ways why my idea is a bad one .
I became aware of the quality and quantity of data that maybe needed for this idea and thought broadly about setting a minimum number of two people to talk to and achieved it as we told them what they wanted to hear about the idea as we asked them what their problem was ?
I became aware of group think where a multi functional team is needed to offer different ideas and opinions and thought more broadly about getting people from different soap fields expertise onto this team .
If the assumptions are more likely to be true , you move to the next phase and if the assumptions are less likely to be true you pivot or keep the idea until then , it maybe needed by the government or Ministry of health or the soap manufacturing firms .
APPROACH .
Applying the same tool ; I would this differently ;
I will use more entrepreneurial learn as you go processes because experience is the best teacher .
I will make failure more cheap financially and personally so as to reduce more on the costs of sufficing the idea by doing fewer but quality experiments .
I will create more small divers teams that do experiments because more different ideas and opinions can be gotten about the soap recycling idea .
Trying so hard to mitigate confirmation biases that my ideas is the best and perfect because This will lead me to doom with my soap recycling idea .
Ensuring so hard that the team members speak freely so as to loosen up great improvement soap recycling ideas .
I will also ask my self these questions constantly ;
What do we know ? What do n't we know ? What do we need to know ? What do we learn from what we need to know . This will create more an overview understanding of the idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18764 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Name : Maria Guerrero
Reflection Task - Visualization
Challenge & Selection
The tool I used for a case study of a prototype manufactured for a rural community was Visualization , which allowed us to create a shared understanding of the real problem to be addressed before proposing solutions . For this purpose , the participation of a diverse group was essential . For this particular case , the communities , non - governmental organizations , private companies , research centers of a public university , and the clients intervened .
This technique was used in an interdisciplinary group ( a diverse group ) to define key elements , the scope , the limits and the elements to consider the points of pain and opportunities for improvement with respect to the prototype to be manufactured .
Application
I start the process by drawing on the board the production process of the cusi oil , in which the bottleneck is detailed . A punctuation of that process is made to analyze how the milling phase could be automated , taking into account that the population where that product is manufactured does not have electric power . This is the challenge to define the mechanism that will follow the machinery to be manufactured .
For this purpose , in the concept process , we used the in / out tool that allowed us to define the limits of the machine and the type of mechanism that would be used for its operation . The process of applying this " Inside / Outside " tool consists of the community interviewees using adhesive paper , sticking on the board the elements that should be contained in the machine and those that do not apply . To do this , the following questions were asked : According to your perception , what elements do you think the cusi grinding machine should have ? And what elements should not be taken into account ?
In this way it was seen what could be the limitations and opportunities for the use of atypical or little used elements but that could provide a solution to the problem of electrical energy . After that , a summary of the elements to be taken into account for the subsequent virtual design of the prototype was made .
Insight & Approach
The most remarkable thing in the application of this tool for the visualization of a particular case of a prototype , was the summary table obtained from an intense discussion and agreement in a group , to understand what were the main problems and the most appropriate solutions that will be reflected in the components of the prototype .
Given this , the most valuable aspect is the shared understanding and learning , which are the starting point for the design thinking processes .
| EMAIL:
ID_NUM:
NAME_STUDENT: Maria Guerrero
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Name : Maria Guerrero
Reflection Task - Visualization
Challenge & Selection
The tool I used for a case study of a prototype manufactured for a rural community was Visualization , which allowed us to create a shared understanding of the real problem to be addressed before proposing solutions . For this purpose , the participation of a diverse group was essential . For this particular case , the communities , non - governmental organizations , private companies , research centers of a public university , and the clients intervened .
This technique was used in an interdisciplinary group ( a diverse group ) to define key elements , the scope , the limits and the elements to consider the points of pain and opportunities for improvement with respect to the prototype to be manufactured .
Application
I start the process by drawing on the board the production process of the cusi oil , in which the bottleneck is detailed . A punctuation of that process is made to analyze how the milling phase could be automated , taking into account that the population where that product is manufactured does not have electric power . This is the challenge to define the mechanism that will follow the machinery to be manufactured .
For this purpose , in the concept process , we used the in / out tool that allowed us to define the limits of the machine and the type of mechanism that would be used for its operation . The process of applying this " Inside / Outside " tool consists of the community interviewees using adhesive paper , sticking on the board the elements that should be contained in the machine and those that do not apply . To do this , the following questions were asked : According to your perception , what elements do you think the cusi grinding machine should have ? And what elements should not be taken into account ?
In this way it was seen what could be the limitations and opportunities for the use of atypical or little used elements but that could provide a solution to the problem of electrical energy . After that , a summary of the elements to be taken into account for the subsequent virtual design of the prototype was made .
Insight & Approach
The most remarkable thing in the application of this tool for the visualization of a particular case of a prototype , was the summary table obtained from an intense discussion and agreement in a group , to understand what were the main problems and the most appropriate solutions that will be reflected in the components of the prototype .
Given this , the most valuable aspect is the shared understanding and learning , which are the starting point for the design thinking processes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maria Guerrero"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10260 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Exercise for Candidate Engagement
Challenge & Selection :
I work for an organisation which focusses on learning and professional development in financial services industry . Our flagship program requires a candidate to complete 3 levels of rigorous exam . Post clearing the exam , a candidate needs to fulfil certain criteria and apply for membership of the organisation , this will allow them to use the official designation against their name . The challenge we have come across in certain developing markets is the growing number of candidates who did not get their designation even after spending on an average 3 + years to complete the program . In order to address the challenge , a cross functional team was put together to come up with potential solutions . ‘ Mind Mapping ’ was identified as an appropriate tool to work on the challenge . The tool was selected to identify the ‘ What is ’ by exploring insights from reviewing multiple sources of information including past surveys , third party research , candidate registration demographics , and other data from direct engagements . The team formed colleagues from candidate strategy , business intelligence , professional learning , employer engagement and marketing . The team felt mind mapping would be helpful as there are multiple data sources that can be reviewed , and it is important to link them together to gather insights and behaviour trends of the candidate community before a solution is explore .
Application :
The team of six was divided to review different pieces of existing data sources and produce their own insights on the problem through the source they have reviewed . To keep the effort focussed , we decided to only look at data for one country to begin with . The feedbacks were saved it to a common file for others to review . This task was conducted virtually as the team was present across multiple offices . Each individual then supplied their thoughts on the insights provided by their colleagues . All views were gathered together by the project lead . The next step was to cluster the insights into common trends and look for connection between them to establish criteria for ‘ What if ’ stage .
Insight & Approach :
There were some key themes which emerged from the exercise . Some of them include candidates do not have relevant work experience to fulfil criteria for membership , they do n’t understand the value of membership , cost vs benefit was evaluated by many , support from employers in paying dues of candidates , conversion trends better among recent passouts , etc . The trends confirmed some of the hypothesis the team had thought of before starting on the research work , data only proved that we are on the right track . Once the major challenges were identified , the team came together to work on 2 or 3 challenges to be addressed in the first instance . Careers was a key ask among those who had recently completed the program , so a team was put together to come up with a project to identify potential solution to the challenge . Among those who had 3 - 4 years of experience , it was important to keep them engaged and articulate the value of membership . This was done by putting together some ‘ napkin ’ pitches on direct and online communication , which did not involve significant finances and can provide quick feedback . The implementation is now at its initial stage and the feedbacks are reviewed fortnightly to identify if we continue to move forward or drop the idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Exercise for Candidate Engagement
Challenge & Selection :
I work for an organisation which focusses on learning and professional development in financial services industry . Our flagship program requires a candidate to complete 3 levels of rigorous exam . Post clearing the exam , a candidate needs to fulfil certain criteria and apply for membership of the organisation , this will allow them to use the official designation against their name . The challenge we have come across in certain developing markets is the growing number of candidates who did not get their designation even after spending on an average 3 + years to complete the program . In order to address the challenge , a cross functional team was put together to come up with potential solutions . ‘ Mind Mapping ’ was identified as an appropriate tool to work on the challenge . The tool was selected to identify the ‘ What is ’ by exploring insights from reviewing multiple sources of information including past surveys , third party research , candidate registration demographics , and other data from direct engagements . The team formed colleagues from candidate strategy , business intelligence , professional learning , employer engagement and marketing . The team felt mind mapping would be helpful as there are multiple data sources that can be reviewed , and it is important to link them together to gather insights and behaviour trends of the candidate community before a solution is explore .
Application :
The team of six was divided to review different pieces of existing data sources and produce their own insights on the problem through the source they have reviewed . To keep the effort focussed , we decided to only look at data for one country to begin with . The feedbacks were saved it to a common file for others to review . This task was conducted virtually as the team was present across multiple offices . Each individual then supplied their thoughts on the insights provided by their colleagues . All views were gathered together by the project lead . The next step was to cluster the insights into common trends and look for connection between them to establish criteria for ‘ What if ’ stage .
Insight & Approach :
There were some key themes which emerged from the exercise . Some of them include candidates do not have relevant work experience to fulfil criteria for membership , they do n’t understand the value of membership , cost vs benefit was evaluated by many , support from employers in paying dues of candidates , conversion trends better among recent passouts , etc . The trends confirmed some of the hypothesis the team had thought of before starting on the research work , data only proved that we are on the right track . Once the major challenges were identified , the team came together to work on 2 or 3 challenges to be addressed in the first instance . Careers was a key ask among those who had recently completed the program , so a team was put together to come up with a project to identify potential solution to the challenge . Among those who had 3 - 4 years of experience , it was important to keep them engaged and articulate the value of membership . This was done by putting together some ‘ napkin ’ pitches on direct and online communication , which did not involve significant finances and can provide quick feedback . The implementation is now at its initial stage and the feedbacks are reviewed fortnightly to identify if we continue to move forward or drop the idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21401 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Customers are not getting attracted to use the product
Selection : I have selected storytelling as tool . storytelling is used to understand the underlying problems that consumers face when using a product or a service , and then use this knowledge in reflective practice to formulate the solution which is tested by the consumers .
Application : We invited a group of customers to use our product and we asked them for a feedback based on their experience about the product and this is how the tool was applied effectively
Insight : This insight effected my thinking about this challenge in a very good way this gave me idea about how broad minded you should be to develop the product which can attract good number of customers and if implemented properly design thinking can lead us to develop a very successful product
Approach : If the same challenge occurs again then I might try increasing the number of invited customers and divide them into two different groups and then give them two different versions of the product the reason to do it in this way would be that it will give idea about how the customer mindsets are and how different versions can effect the mindsets of customers
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Customers are not getting attracted to use the product
Selection : I have selected storytelling as tool . storytelling is used to understand the underlying problems that consumers face when using a product or a service , and then use this knowledge in reflective practice to formulate the solution which is tested by the consumers .
Application : We invited a group of customers to use our product and we asked them for a feedback based on their experience about the product and this is how the tool was applied effectively
Insight : This insight effected my thinking about this challenge in a very good way this gave me idea about how broad minded you should be to develop the product which can attract good number of customers and if implemented properly design thinking can lead us to develop a very successful product
Approach : If the same challenge occurs again then I might try increasing the number of invited customers and divide them into two different groups and then give them two different versions of the product the reason to do it in this way would be that it will give idea about how the customer mindsets are and how different versions can effect the mindsets of customers
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21058 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Having learnt singing at a very young age , I always had a passion to make my voice echo on public platforms but did not have the
skillset of an actor . Therefore , shooting a video became a challenge . To get on the public forum , I wanted to launch my first cover track with a video . That ’s when I spoke to few artists ( acquaintances ) and they made it look all so easy . But the ground reality hit when I did not to find the ‘ Perfect Fit ’ . By this I mean choosing the right people ( in this case a producer / videographer , editor and a studio ) with experience in shooting musical fusions . Having gained studio exposure to record audio tracks , I thought the process of a video shoot would be similar and will not take much time . But it was just the opposite ! How does one find a ‘ Perfect fit ’ within a set budget ? That was a question unanswered .
Selection To explore minimum viable options , my journey began by Exploring and Experimenting with the ‘ Unknown ’ . To test the waters , I took a step by step approach to plan my journey to a successful launch . Application Dug open my contact book to seek some advice from a friend who happened to be a producer herself . She then guided me on visuals that could be created with the song I had recorded . The question will arise in everybody ’s mind as to why I did not ask her to shoot my video ? The answer is that I wanted to go through the journey of exploration and experimentation at my own accord . The net surfing began . Pulled out a few contacts from the internet , met a few producers to take their consent on the approach . After meeting these seasoned producers , I realized that they were too ‘ Pricy ’ ( a ) because the cost of hiring just included videography and not editing ( b ) they had a fixed working style . I was in search for someone who could give me a package deal that included video , editing , camera and equipment . After meeting a few of seasoned professionals , I realized that their ‘ Price Tag ’ will not fit in my project . That ’s when I took a different approach . Since I was also starting up , I decided to explore the freelancing / startup space which could be slightly flexible .
Mapping a
Musical Journey
After a numerous phone calls and web surfing , I found a company which had a decent portfolio of music and dance and provided all services . By visualizing the webpage and client section , I was able to view this company as a startup that could fit in my project scheme . Insight After having a detailed chat with the owner / producer of this startup , I gauged his knowledge on creating musical fusions . I also learnt during our conversations , he studied classical music . It was then I decided to narrow down my search and move forward with this startup . Since this was a project ‘ One of the kinds ’ in his portfolio and my first experiment , there was a mutual agreement on the terms and conditions . Approach I applied the same ‘ explore and experiment ’ approach in finalizing a studio . Surfed the web , screened portfolios and studio images and then narrowed my search in finalizing a studio that had its own equipment ( lighting etc . ) . They were willing to rent out their studio space on a weekend . The cost of hiring is less on weekends as compared to weekdays . To take this forward , I introduced my friend to the ‘ Go to Team Members ’ ( producer & studio owner ) to validate the startup approach . All this blended in well with my project idea , keeping in mind the uncertainties that could crop up during or after the shoot ( a Luke warm public response etc . ) . All team members got together , planned and put equal efforts in making this a success . This included building on screen expressions during the shoot J It was a time consuming process but extremely worthwhile and satisfying . Kindly click on the link to view the launch : https://www.youtube.com/watch?v=n-ajTPJ1h-J
In my view , one should Start low – Aim high ! Like we all say : Do n’t put all eggs in one basket . Establish yourself by starting small assuming you do n’t get the expected response . That ’s the beauty of a successful launchpad .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://www.youtube.com/watch?v=n-ajTPJ1h-J
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Having learnt singing at a very young age , I always had a passion to make my voice echo on public platforms but did not have the
skillset of an actor . Therefore , shooting a video became a challenge . To get on the public forum , I wanted to launch my first cover track with a video . That ’s when I spoke to few artists ( acquaintances ) and they made it look all so easy . But the ground reality hit when I did not to find the ‘ Perfect Fit ’ . By this I mean choosing the right people ( in this case a producer / videographer , editor and a studio ) with experience in shooting musical fusions . Having gained studio exposure to record audio tracks , I thought the process of a video shoot would be similar and will not take much time . But it was just the opposite ! How does one find a ‘ Perfect fit ’ within a set budget ? That was a question unanswered .
Selection To explore minimum viable options , my journey began by Exploring and Experimenting with the ‘ Unknown ’ . To test the waters , I took a step by step approach to plan my journey to a successful launch . Application Dug open my contact book to seek some advice from a friend who happened to be a producer herself . She then guided me on visuals that could be created with the song I had recorded . The question will arise in everybody ’s mind as to why I did not ask her to shoot my video ? The answer is that I wanted to go through the journey of exploration and experimentation at my own accord . The net surfing began . Pulled out a few contacts from the internet , met a few producers to take their consent on the approach . After meeting these seasoned producers , I realized that they were too ‘ Pricy ’ ( a ) because the cost of hiring just included videography and not editing ( b ) they had a fixed working style . I was in search for someone who could give me a package deal that included video , editing , camera and equipment . After meeting a few of seasoned professionals , I realized that their ‘ Price Tag ’ will not fit in my project . That ’s when I took a different approach . Since I was also starting up , I decided to explore the freelancing / startup space which could be slightly flexible .
Mapping a
Musical Journey
After a numerous phone calls and web surfing , I found a company which had a decent portfolio of music and dance and provided all services . By visualizing the webpage and client section , I was able to view this company as a startup that could fit in my project scheme . Insight After having a detailed chat with the owner / producer of this startup , I gauged his knowledge on creating musical fusions . I also learnt during our conversations , he studied classical music . It was then I decided to narrow down my search and move forward with this startup . Since this was a project ‘ One of the kinds ’ in his portfolio and my first experiment , there was a mutual agreement on the terms and conditions . Approach I applied the same ‘ explore and experiment ’ approach in finalizing a studio . Surfed the web , screened portfolios and studio images and then narrowed my search in finalizing a studio that had its own equipment ( lighting etc . ) . They were willing to rent out their studio space on a weekend . The cost of hiring is less on weekends as compared to weekdays . To take this forward , I introduced my friend to the ‘ Go to Team Members ’ ( producer & studio owner ) to validate the startup approach . All this blended in well with my project idea , keeping in mind the uncertainties that could crop up during or after the shoot ( a Luke warm public response etc . ) . All team members got together , planned and put equal efforts in making this a success . This included building on screen expressions during the shoot J It was a time consuming process but extremely worthwhile and satisfying . Kindly click on the link to view the launch : https://www.youtube.com/watch?v=n-ajTPJ1h-J
In my view , one should Start low – Aim high ! Like we all say : Do n’t put all eggs in one basket . Establish yourself by starting small assuming you do n’t get the expected response . That ’s the beauty of a successful launchpad .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://www.youtube.com/watch?v=n-ajTPJ1h-J"
],
"USERNAME": []
} | 2700 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I ’m currently a freshman in Software engineering . So I always wanted to
make a plan that that you can call almost perfect . I have some business ideas and I want to design such approaches that can almost have a plan for all possible outcomes . In more general I want to do something with technology and out of the box thinking .
Selection
I selected learning launch because if you make a clear strategy of how
you want to start something , it could give you a huge boost up .
Application
I ’m doing some brainstorming into what will be the most efficient
methods for me and where will be the investment be the least . I ’m thinking of using social media platforms to get data about the consumers and then act upon it . I have some different ways to collect data so I can see patterns .
Insight
What I ’m interested is mind games and patterns . If I can find patterns into
what people do and why they do it , maybe I can present them the product in a different way so it can be useful for everyone .
Approach After all the steps , what ’s left is to just see where the social benefit is
maximized the most . Maybe I can just change my approach a little bit to make it best for everyone and then implement it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I ’m currently a freshman in Software engineering . So I always wanted to
make a plan that that you can call almost perfect . I have some business ideas and I want to design such approaches that can almost have a plan for all possible outcomes . In more general I want to do something with technology and out of the box thinking .
Selection
I selected learning launch because if you make a clear strategy of how
you want to start something , it could give you a huge boost up .
Application
I ’m doing some brainstorming into what will be the most efficient
methods for me and where will be the investment be the least . I ’m thinking of using social media platforms to get data about the consumers and then act upon it . I have some different ways to collect data so I can see patterns .
Insight
What I ’m interested is mind games and patterns . If I can find patterns into
what people do and why they do it , maybe I can present them the product in a different way so it can be useful for everyone .
Approach After all the steps , what ’s left is to just see where the social benefit is
maximized the most . Maybe I can just change my approach a little bit to make it best for everyone and then implement it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19944 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping as a tool for Idea generation
1 . Challenge
As part of lifestyle management , there was high demand for freshly prepared nutritious meal plans delivered to home or offices as part of weight loss , weight management or muscle management lifestyle .
But there was no suppliers to fill this gap who could cater to demands .
2 . Selection
Mind mapping and brain storming techniques was deployed as tool during the ‘ what is ’ and ‘ what if ’ stages of design development .
3 . Application
A market research firm was appointed to carry out extensive surveys among various cross sections of society hailing from 150 countries and ethnic backgrounds to understand the needs and desires of such meals .
They used several methods including face to face interviews , door to door visits and questionnaire surveys mailed to different cross sections to find the needs and food preferences .
4 . Insight
The outcome of the survey results provided several insights and patterns to reach the right solution .
Nutritionist and dieticians were brainstormed / consulted on the outcome of survey to formulate the ‘ customized / tailored meal plans ’ suitable for customers looking for weight loss , muscle management and also for catering to customers with chronic life style diseases such as Type 2 diabetes .
5 . Approach
The insights and patterns noted from initial session of mind mapping and brain storming will be deployed for future sessions to verify the alignment between idea selected and criteria /constraints . This will be utilized to create a feasibility report for testing the idea including custom / mass production , packaging , pricing and logistics , marketing and distribution channels .
International Meal Plan / Diabetic Meal plan / Vegan Plan
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping as a tool for Idea generation
1 . Challenge
As part of lifestyle management , there was high demand for freshly prepared nutritious meal plans delivered to home or offices as part of weight loss , weight management or muscle management lifestyle .
But there was no suppliers to fill this gap who could cater to demands .
2 . Selection
Mind mapping and brain storming techniques was deployed as tool during the ‘ what is ’ and ‘ what if ’ stages of design development .
3 . Application
A market research firm was appointed to carry out extensive surveys among various cross sections of society hailing from 150 countries and ethnic backgrounds to understand the needs and desires of such meals .
They used several methods including face to face interviews , door to door visits and questionnaire surveys mailed to different cross sections to find the needs and food preferences .
4 . Insight
The outcome of the survey results provided several insights and patterns to reach the right solution .
Nutritionist and dieticians were brainstormed / consulted on the outcome of survey to formulate the ‘ customized / tailored meal plans ’ suitable for customers looking for weight loss , muscle management and also for catering to customers with chronic life style diseases such as Type 2 diabetes .
5 . Approach
The insights and patterns noted from initial session of mind mapping and brain storming will be deployed for future sessions to verify the alignment between idea selected and criteria /constraints . This will be utilized to create a feasibility report for testing the idea including custom / mass production , packaging , pricing and logistics , marketing and distribution channels .
International Meal Plan / Diabetic Meal plan / Vegan Plan
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12675 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch – Operation App
• Challenge
I am a member of Innovation in my organization and our challenge is to improve the flow of operations management within the organization , in order to achieve automated management of operations , brought into Business Intelligence for decision - making , increasing agility , productivity , assertiveness and overtime .
The project scope includes the innovation , operations , legal and commercial department , with whom we work closely . The project is limited to internal resources . The project must not exceed 120 business days . We will seek to find out what the key parties revealed within the department find problematic when it comes to managing operations .
• Application
Our team , after going through several phases of the Design Thinking stages , understood that we should start our experimentation process , through the development of an application via powerapps that can be entered by the inspector who would be carrying out data as a field operation . That way we would know if the return on inputs would be positive . After a test period , we carried out a survey with each of the inspectors , looking for positive points of the application and points for improvement .
• Insight
When we applied and listened to the feedbacks , we realized that the problem of data traceability was largely due to the loss of data in the communication process , with the implementation of the tool , we were able to measure the productivity of operations , and program in more assertive ways such as journeys of work . And we were able to evolve the prototype by adding an option of calculations that were previously manual in the app , reducing the waste of time and also including an option for scanning documents .
• Approach
The learning launch is an appropriate tool . Now we need to add as advanced insights in the first and second release for final design improvement . Our goal is to make it rectify all the punctuated demands and evolve in the flaws seen during the experiment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch – Operation App
• Challenge
I am a member of Innovation in my organization and our challenge is to improve the flow of operations management within the organization , in order to achieve automated management of operations , brought into Business Intelligence for decision - making , increasing agility , productivity , assertiveness and overtime .
The project scope includes the innovation , operations , legal and commercial department , with whom we work closely . The project is limited to internal resources . The project must not exceed 120 business days . We will seek to find out what the key parties revealed within the department find problematic when it comes to managing operations .
• Application
Our team , after going through several phases of the Design Thinking stages , understood that we should start our experimentation process , through the development of an application via powerapps that can be entered by the inspector who would be carrying out data as a field operation . That way we would know if the return on inputs would be positive . After a test period , we carried out a survey with each of the inspectors , looking for positive points of the application and points for improvement .
• Insight
When we applied and listened to the feedbacks , we realized that the problem of data traceability was largely due to the loss of data in the communication process , with the implementation of the tool , we were able to measure the productivity of operations , and program in more assertive ways such as journeys of work . And we were able to evolve the prototype by adding an option of calculations that were previously manual in the app , reducing the waste of time and also including an option for scanning documents .
• Approach
The learning launch is an appropriate tool . Now we need to add as advanced insights in the first and second release for final design improvement . Our goal is to make it rectify all the punctuated demands and evolve in the flaws seen during the experiment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16067 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Challenge We consume a lot of online video , but my particular challenge is understanding what kinds of video younger audiences want to consume while online shopping , and which kinds of videos will drive more sales . In the past , this has been a difficult problem to solve because there ’s no one right answer , and if one listens to anecdotes from others , there are a multitude of directions to take ecommerce videos . Selection I selected mind mapping , which is a design tool that allows someone to take all the data that they have , distill it into usable data , look for patterns and insights , and translate those into design criteria . I thought this was appropriate for the challenge of what younger audiences want from ecommerce video because we have a wealth of data available on this topic – best practices , user - testing , focus groups , years of analytics , interviews , and more – but we have n’t been able to take all of this data and turn it into something useful . Mind mapping and its insights should allow us to better visualize and engage with the data and turn it into useful information that can influence future experiments . Application I applied the tool by gathering all the data that we have available at this point – best practices from experts , user - testing , focus groups , years of analytics , and interviews – and laying it all out . I then invited a small group of co - workers from my company to help with this project . We picked out nuggets of data that we each found interesting , then we talked through those interesting points and combined like points into groups , and then saw what conclusions or insights we could draw . This seemed to be an effective way to approach a large amount of data that might have otherwise been unwieldy . In the future , I would include an even more diverse set of co - workers , so that we ’d get more varied perspectives . Insight We gained some insight from this exercise , and it really allowed us to identify patterns from different pieces of data that we may not have noticed , had we been examining each set of data individually . Specifically , there are a few needs we identified that we have not yet been addressing in our videos and we ’re planning to test incorporating them in future videos . This seemed like a good tool for our challenge , because we had gathered so much data but needed a way to organize and distill patterns from it . Approach Next time , I might include a more diverse group of people in the mind mapping session , as I mentioned before . I think I ’d gather more ethnographic interviews prior to the mind mapping session as well , so there ’s more personal information for those in the mind mapping session to consider .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Challenge We consume a lot of online video , but my particular challenge is understanding what kinds of video younger audiences want to consume while online shopping , and which kinds of videos will drive more sales . In the past , this has been a difficult problem to solve because there ’s no one right answer , and if one listens to anecdotes from others , there are a multitude of directions to take ecommerce videos . Selection I selected mind mapping , which is a design tool that allows someone to take all the data that they have , distill it into usable data , look for patterns and insights , and translate those into design criteria . I thought this was appropriate for the challenge of what younger audiences want from ecommerce video because we have a wealth of data available on this topic – best practices , user - testing , focus groups , years of analytics , interviews , and more – but we have n’t been able to take all of this data and turn it into something useful . Mind mapping and its insights should allow us to better visualize and engage with the data and turn it into useful information that can influence future experiments . Application I applied the tool by gathering all the data that we have available at this point – best practices from experts , user - testing , focus groups , years of analytics , and interviews – and laying it all out . I then invited a small group of co - workers from my company to help with this project . We picked out nuggets of data that we each found interesting , then we talked through those interesting points and combined like points into groups , and then saw what conclusions or insights we could draw . This seemed to be an effective way to approach a large amount of data that might have otherwise been unwieldy . In the future , I would include an even more diverse set of co - workers , so that we ’d get more varied perspectives . Insight We gained some insight from this exercise , and it really allowed us to identify patterns from different pieces of data that we may not have noticed , had we been examining each set of data individually . Specifically , there are a few needs we identified that we have not yet been addressing in our videos and we ’re planning to test incorporating them in future videos . This seemed like a good tool for our challenge , because we had gathered so much data but needed a way to organize and distill patterns from it . Approach Next time , I might include a more diverse group of people in the mind mapping session , as I mentioned before . I think I ’d gather more ethnographic interviews prior to the mind mapping session as well , so there ’s more personal information for those in the mind mapping session to consider .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9583 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The work in mining will hinder the variations of the sector , the climatic season , the variation
of the personnel and their capacities to face the changes that can be presented either by the
change of the day , by the work shift or by the daily complications that It occurs , such as
machine damage or difficulty on the ground . The mayor 's challenge for the organization is to
have the right staff in the indicated positions , because although the staff has learned to
develop challenges , there are events that have the greatest emphasis and often the staff is
not fully prepared for them , thus influencing the efficiency and effectiveness of the
organization , directly affecting productivity .
Selection
As a tool , selecting visualization , a design thinking tool that allows us to open our field of
vision and the way we see , there , finding capabilities that help us see aspects or flaws that
we did not have during the discovery of the problem , But it also helps us to identify our ideas
more easily and to communicate effectively .
We selected it for the challenge because it allows us to have an overview of the situation
and at the same time more detailed of each aspect , because it is not the same to simply look
and see that something is not right or that it is wrong to stop and detail part by part , see if it
is right and why it is or on the contrary what is wrong and why it is , in addition , visualize the
problem in detail and in detail , understand the problem and we can get closer to the problem
more quickly and start possibly possible solutions or changes .
Application
The tool was applied with the help of partners , who collaborated to discover problems and
flaws that coincided and , in turn , will sometimes be detected by our personality or
experience , we could not visualize it so directly , so , among the six , a week was spent to
share the workspace with the employees and be able to visualize what was not done with
difficulty and discover whether it was due to the tools , the staff or a reason external to the
organization .
Knowledge
After the week of field work and being able to have some of the main faults supported ,
coinciding in the place where we work , it contains many different layers of soil , presenting
some more difficult than others , in turn , although the staff has experience in mining , we
agreed that training was necessary for extraordinary situations and the correct
implementation of machinery in those situations , in addition , we observed that the material
was not enough to satisfy all employees and that the tools and necessary machinery .
The tool was used effectively and was a great help in discovering aspects that as managers
we often overlook , it also helped us discover that when staff face complex situations that
they do not have sufficient ability to solve . , affected his emotional stability and produced a
feeling of despair , which in turn affected his performance at work negatively .
Focus
I would use this tool again because in this particular case it worked and considered that in
the field in which I was carried out , being so detailed in the aspects that make up the
organization , it is very effective , because many times we stop fixing our attention on the
details or we overlook others that really matter .
To the next application , we could take into account the participation of a significant number
of employees in the different fields of action that the organization has , thus , we can achieve
an even broader choice than the partners can obtain and much more detailed , since Since
they have day by day , they have much more experience in their place and perceive
problems or failures more easily , directly and almost instantaneously .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The work in mining will hinder the variations of the sector , the climatic season , the variation
of the personnel and their capacities to face the changes that can be presented either by the
change of the day , by the work shift or by the daily complications that It occurs , such as
machine damage or difficulty on the ground . The mayor 's challenge for the organization is to
have the right staff in the indicated positions , because although the staff has learned to
develop challenges , there are events that have the greatest emphasis and often the staff is
not fully prepared for them , thus influencing the efficiency and effectiveness of the
organization , directly affecting productivity .
Selection
As a tool , selecting visualization , a design thinking tool that allows us to open our field of
vision and the way we see , there , finding capabilities that help us see aspects or flaws that
we did not have during the discovery of the problem , But it also helps us to identify our ideas
more easily and to communicate effectively .
We selected it for the challenge because it allows us to have an overview of the situation
and at the same time more detailed of each aspect , because it is not the same to simply look
and see that something is not right or that it is wrong to stop and detail part by part , see if it
is right and why it is or on the contrary what is wrong and why it is , in addition , visualize the
problem in detail and in detail , understand the problem and we can get closer to the problem
more quickly and start possibly possible solutions or changes .
Application
The tool was applied with the help of partners , who collaborated to discover problems and
flaws that coincided and , in turn , will sometimes be detected by our personality or
experience , we could not visualize it so directly , so , among the six , a week was spent to
share the workspace with the employees and be able to visualize what was not done with
difficulty and discover whether it was due to the tools , the staff or a reason external to the
organization .
Knowledge
After the week of field work and being able to have some of the main faults supported ,
coinciding in the place where we work , it contains many different layers of soil , presenting
some more difficult than others , in turn , although the staff has experience in mining , we
agreed that training was necessary for extraordinary situations and the correct
implementation of machinery in those situations , in addition , we observed that the material
was not enough to satisfy all employees and that the tools and necessary machinery .
The tool was used effectively and was a great help in discovering aspects that as managers
we often overlook , it also helped us discover that when staff face complex situations that
they do not have sufficient ability to solve . , affected his emotional stability and produced a
feeling of despair , which in turn affected his performance at work negatively .
Focus
I would use this tool again because in this particular case it worked and considered that in
the field in which I was carried out , being so detailed in the aspects that make up the
organization , it is very effective , because many times we stop fixing our attention on the
details or we overlook others that really matter .
To the next application , we could take into account the participation of a significant number
of employees in the different fields of action that the organization has , thus , we can achieve
an even broader choice than the partners can obtain and much more detailed , since Since
they have day by day , they have much more experience in their place and perceive
problems or failures more easily , directly and almost instantaneously .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22355 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Storytelling tool
Challenges and selection :
Storytelling is a value able and intensified thing . But the help of this attribute of
storytelling , one will be able to communicate with more people . It is easy to convey the
message through storytelling . I had been experiencing this for a long time . I am working in a
non - governmental organization that is working for the mental health of special children .
Working in such a sensitive domain is not an easy job , because we have to deal with different
kids with different disabilities , every day . So , it is hard to train them and to demonstrate the
important features of grooming and learning . Storytelling can be the best tool , that is being
used by us . Most of us , use this tool to elaborate on what we want to say . The moral of the
story , actually demonstrate the message which we want to transmit by the help of initiation of
conversation and a story in that . This is the practice of every day for us . One can understand
the importance of storytelling by the work of a famous historian , author and researcher ,
Yuval Noah Harari , he had written in his book that it is the innate nature of the people , that
they remember the things , concepts , beliefs , theories and event in the shape of the story . No
one remembers the facts and figures after a speculative period . This is an important aspect
and trend that is being followed by most of the people in the human race . The methodology
of storytelling helps us in the demonstration of the idea , ideology and information to the other
person . We use this strategy to teach the students and let them learn about the consequences
of life and the curriculum authorized for them .
Application :
Many incidences in life are worth mentioning . As I had been working with an NGO that
is working for the special children . The collection of funds and charity is very important for
the organization , as they are handling the kids of mostly poor people . They do n't have a
surplus of money to spend on these kids . So , the NGO not only work for the better health of
these kids , but they also work for the relaxation of the pressure on the parents . This is a tough
job to do , but it is going good because of the funds we collect . So , it happened one day . When
a project had given to me and I have to present my NGO and its narrative in front of a
multinational company so that they can provide us with the food supply for a year . I have
demonstrated in front of them , our working capabilities , our aim and goal our working
capacity . They did not seem impressed , I have been told this by my boss in the tea break
during the section . I became worried , as it was very important for the future of the kids . I
started wondering , what should I do to convey my message in the best manners . So , that I can
capture the attention of as many people as possible . I had left my already made presentation
in my room before entering the meeting room . I once again had collected myself and started
the rest of my presentation , with the emotional story of a sick and poor boy . The boy who
does n't have the capacity to have a meal and he even ca n't stand on his feet . The storytelling
had given us huge success , as the sponsors got impressed by the presentation and they had
made a contract for the provision of 2 years of food supply for the NGO .
Insight and Approach :
As the story proceeded in the presentation , I had seen the change in the expression of the
people in front of me . They were comprehending the aim and goal of the organization much
better with a story and it had created some emotional attachment of them with the poor kids
who were living in the misery . That day , I realized that the impact of a story is greater than
the impact of a professional presentation . It is because the storytelling is easily
comprehendible by the human brain .
The meeting had been successfully done and the subject matter had been achieved by our
organization . Thanks to the methodology of storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Storytelling tool
Challenges and selection :
Storytelling is a value able and intensified thing . But the help of this attribute of
storytelling , one will be able to communicate with more people . It is easy to convey the
message through storytelling . I had been experiencing this for a long time . I am working in a
non - governmental organization that is working for the mental health of special children .
Working in such a sensitive domain is not an easy job , because we have to deal with different
kids with different disabilities , every day . So , it is hard to train them and to demonstrate the
important features of grooming and learning . Storytelling can be the best tool , that is being
used by us . Most of us , use this tool to elaborate on what we want to say . The moral of the
story , actually demonstrate the message which we want to transmit by the help of initiation of
conversation and a story in that . This is the practice of every day for us . One can understand
the importance of storytelling by the work of a famous historian , author and researcher ,
Yuval Noah Harari , he had written in his book that it is the innate nature of the people , that
they remember the things , concepts , beliefs , theories and event in the shape of the story . No
one remembers the facts and figures after a speculative period . This is an important aspect
and trend that is being followed by most of the people in the human race . The methodology
of storytelling helps us in the demonstration of the idea , ideology and information to the other
person . We use this strategy to teach the students and let them learn about the consequences
of life and the curriculum authorized for them .
Application :
Many incidences in life are worth mentioning . As I had been working with an NGO that
is working for the special children . The collection of funds and charity is very important for
the organization , as they are handling the kids of mostly poor people . They do n't have a
surplus of money to spend on these kids . So , the NGO not only work for the better health of
these kids , but they also work for the relaxation of the pressure on the parents . This is a tough
job to do , but it is going good because of the funds we collect . So , it happened one day . When
a project had given to me and I have to present my NGO and its narrative in front of a
multinational company so that they can provide us with the food supply for a year . I have
demonstrated in front of them , our working capabilities , our aim and goal our working
capacity . They did not seem impressed , I have been told this by my boss in the tea break
during the section . I became worried , as it was very important for the future of the kids . I
started wondering , what should I do to convey my message in the best manners . So , that I can
capture the attention of as many people as possible . I had left my already made presentation
in my room before entering the meeting room . I once again had collected myself and started
the rest of my presentation , with the emotional story of a sick and poor boy . The boy who
does n't have the capacity to have a meal and he even ca n't stand on his feet . The storytelling
had given us huge success , as the sponsors got impressed by the presentation and they had
made a contract for the provision of 2 years of food supply for the NGO .
Insight and Approach :
As the story proceeded in the presentation , I had seen the change in the expression of the
people in front of me . They were comprehending the aim and goal of the organization much
better with a story and it had created some emotional attachment of them with the poor kids
who were living in the misery . That day , I realized that the impact of a story is greater than
the impact of a professional presentation . It is because the storytelling is easily
comprehendible by the human brain .
The meeting had been successfully done and the subject matter had been achieved by our
organization . Thanks to the methodology of storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17140 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
I think storytelling is a great tool that really helps me in marketplace . I just finished my
internship in a company as marketing assistance . This company developed a program for those
graduates who need to find jobs . This program is brand new , and my duty was to introduce this
program to as many people as possible as the first group of users .
Application
Since I just graduated from school , I still have my relationship in a few school clubs . I
think that could be a chance to promote the program . But I thought if I just organize an info-
session to general introduce the functions of the program or just teach people how to use the
program will not be the best way to achieve my purpose ( let as many people as possible to use
the program ) .
So , I decided to invite the developer to come to the info - session and tell people the story
behind the program , including why he created the program , what he wanted the program to do .
Since most of the people that attended the info - session were graduating students , I also told my
own story of leaving school and seeking for jobs , which was a difficult and confused period . I
also encouraged everyone who feel confused about their career share their experience with us
and we could try our best to help .
Insight and Approach
The result was not bad . We receive a number of users that tried the program and also
shared their feedback to us . I think the tool of storytelling make the relationship between users
and us much closer . This is a great method to create empathy .
After this experience , I think next time I might need to do more research that focus on
user needs as well . I still need to learn more about what they really need from the program . On
the other hand , I also need to introduce more on the benefits the program can bring to them ,
because this time I was over focusing on sharing stories .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
I think storytelling is a great tool that really helps me in marketplace . I just finished my
internship in a company as marketing assistance . This company developed a program for those
graduates who need to find jobs . This program is brand new , and my duty was to introduce this
program to as many people as possible as the first group of users .
Application
Since I just graduated from school , I still have my relationship in a few school clubs . I
think that could be a chance to promote the program . But I thought if I just organize an info-
session to general introduce the functions of the program or just teach people how to use the
program will not be the best way to achieve my purpose ( let as many people as possible to use
the program ) .
So , I decided to invite the developer to come to the info - session and tell people the story
behind the program , including why he created the program , what he wanted the program to do .
Since most of the people that attended the info - session were graduating students , I also told my
own story of leaving school and seeking for jobs , which was a difficult and confused period . I
also encouraged everyone who feel confused about their career share their experience with us
and we could try our best to help .
Insight and Approach
The result was not bad . We receive a number of users that tried the program and also
shared their feedback to us . I think the tool of storytelling make the relationship between users
and us much closer . This is a great method to create empathy .
After this experience , I think next time I might need to do more research that focus on
user needs as well . I still need to learn more about what they really need from the program . On
the other hand , I also need to introduce more on the benefits the program can bring to them ,
because this time I was over focusing on sharing stories .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20285 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - STORYTELLING
Challenge and Selection :
I am a Life Coach and certified in Relationship coaching . I started coaching since the days no one had a clue about what Coaching was , apart from the students ’ coaching classes for studies or sports . It used to be very difficult to make people understand what it actually is . In order to make them not just know what it is but also in some way what Coaching could do to and for them , I started using Storytelling tool of Design Thinking .
My target audience , in the initial day , were women who have been away from home for various reasons and have their own challenges to work around . They were women who were no more sure of their capabilities and were lacking confidence and self - esteem . In order to help them in any way , they had to be ‘ opened up ’ and given assurance that this is a safe container and they can trust this process .
Fortunately I had my own story to share , to begin with , which was starting from B.Sc Maths to Masters in Computer Science to now being a certified Life Coach . I had so much to share in terms of what I became and how I transformed with every change in my life .
The women I was working with were skeptical to any change in their life , even if for their good . They had not seen life in any other way than just the way how it was moving forward .
During my certification I had done some sessions as a part of the course and there I saw some amazing results . Those stories were shared to make people know about coaching and also motivate them to see it in a different light for them to take the 1st step towards their bright future .
When shared those stories , with full anonymity , one related to them and started sharing some bit of theirs and also gained confidence in the process .
Application :
I was mostly inclined towards women during the start of my Coaching career as they were my reflection too . I was coming out of my 5 years of sabbatical and exactly knew the fears I went through when I got back .
I used my story and another very favourite transition story to tell people how one can explore their fullest potential by just having some honest conversations with a coach . The Coach does not make you change anything or does not tell you what to do but only helps you to introspect and get to know yourself and needs better .
I shared my story from being in the peak of my Digitial Marketing career when I became a mom and how I took a back seat to take care of my child and then did not loose hope to get back to work . I explored my need better by going through a Coaching session and realized Coaching was my calling . I studied to be more authentic in this field and got a certificate to carry my practice . It has been 4 years since I changed my career and not one day I have regretted . Doing what I like doing has helped me improve the quality of my family interactions and bond too .
Insight & Approach :
My story did comfort the women around that I am not only coaching them but I have also walked the talk in my own life too .
With this I witnessed women opening to me easily and they had less apprehensions of being judged or ending up wasting their time .
Some wanted to know more about my life and how I got the confidence at such an age to start from scratch and also pursue it with passion as a career . I attracted women going through the same situation ; taken sabbatical and want to do something more meaningful this time when they go back to work .
I had another brilliant story to share which was such an eye - opener for me too .
One Coachee had come to me for coaching because of a break - up . She was not in a good emotional state . We had a few sessions where she expressed a lot and we moved from one goal to the other in the process of Coaching for 6 months .
The transitions we went through from our 1st sessions to the end were just brilliant .
Break - up to wanting to do something else than the Content writer she was , to make - artist to hair - stylist to free lancer fashion consultant to now a certified and successful Yoga instructor !
This story had made a great impression on people , of how Coaching can be used to explore your highest potential .
I realized that my story and this favourite one of mine has impacted a lot of coaches of mine in the right way ; made them open up , have confidence in themselves and also strive to reach different heights .
This tool surely is my favourite has it has helped me in educating people about Coaching in a more authentic and trustful way .
I am so grateful to it and make a point to use this tool to touch people genuinely and deeply
-A Coach ’s attempt always !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - STORYTELLING
Challenge and Selection :
I am a Life Coach and certified in Relationship coaching . I started coaching since the days no one had a clue about what Coaching was , apart from the students ’ coaching classes for studies or sports . It used to be very difficult to make people understand what it actually is . In order to make them not just know what it is but also in some way what Coaching could do to and for them , I started using Storytelling tool of Design Thinking .
My target audience , in the initial day , were women who have been away from home for various reasons and have their own challenges to work around . They were women who were no more sure of their capabilities and were lacking confidence and self - esteem . In order to help them in any way , they had to be ‘ opened up ’ and given assurance that this is a safe container and they can trust this process .
Fortunately I had my own story to share , to begin with , which was starting from B.Sc Maths to Masters in Computer Science to now being a certified Life Coach . I had so much to share in terms of what I became and how I transformed with every change in my life .
The women I was working with were skeptical to any change in their life , even if for their good . They had not seen life in any other way than just the way how it was moving forward .
During my certification I had done some sessions as a part of the course and there I saw some amazing results . Those stories were shared to make people know about coaching and also motivate them to see it in a different light for them to take the 1st step towards their bright future .
When shared those stories , with full anonymity , one related to them and started sharing some bit of theirs and also gained confidence in the process .
Application :
I was mostly inclined towards women during the start of my Coaching career as they were my reflection too . I was coming out of my 5 years of sabbatical and exactly knew the fears I went through when I got back .
I used my story and another very favourite transition story to tell people how one can explore their fullest potential by just having some honest conversations with a coach . The Coach does not make you change anything or does not tell you what to do but only helps you to introspect and get to know yourself and needs better .
I shared my story from being in the peak of my Digitial Marketing career when I became a mom and how I took a back seat to take care of my child and then did not loose hope to get back to work . I explored my need better by going through a Coaching session and realized Coaching was my calling . I studied to be more authentic in this field and got a certificate to carry my practice . It has been 4 years since I changed my career and not one day I have regretted . Doing what I like doing has helped me improve the quality of my family interactions and bond too .
Insight & Approach :
My story did comfort the women around that I am not only coaching them but I have also walked the talk in my own life too .
With this I witnessed women opening to me easily and they had less apprehensions of being judged or ending up wasting their time .
Some wanted to know more about my life and how I got the confidence at such an age to start from scratch and also pursue it with passion as a career . I attracted women going through the same situation ; taken sabbatical and want to do something more meaningful this time when they go back to work .
I had another brilliant story to share which was such an eye - opener for me too .
One Coachee had come to me for coaching because of a break - up . She was not in a good emotional state . We had a few sessions where she expressed a lot and we moved from one goal to the other in the process of Coaching for 6 months .
The transitions we went through from our 1st sessions to the end were just brilliant .
Break - up to wanting to do something else than the Content writer she was , to make - artist to hair - stylist to free lancer fashion consultant to now a certified and successful Yoga instructor !
This story had made a great impression on people , of how Coaching can be used to explore your highest potential .
I realized that my story and this favourite one of mine has impacted a lot of coaches of mine in the right way ; made them open up , have confidence in themselves and also strive to reach different heights .
This tool surely is my favourite has it has helped me in educating people about Coaching in a more authentic and trustful way .
I am so grateful to it and make a point to use this tool to touch people genuinely and deeply
-A Coach ’s attempt always !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22146 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Assignment – Reflection – Mind mapping
by Wellington Silva
1 . Challenge
There are many actions that we want to do but we are insecure , however if we use the
correct methods we can facilitate the way we carry out our projects . I have a research project that needed to be done , but I was unsure . However , I realized that I could overcome this challenge by using some sort of tool because I knew what I needed to do , but I needed to keep everything organized in the sequence of steps and relationships between ideas . The project was a research on social entrepreneurship and its relation to social innovation . The purpose was to make an article that could bring the relationships between the dimensions and concepts involved in the social entrepreneurship and social innovation from the studies made in the two themes . So what was needed had already been done that was the study of the two themes , but what was missing was to make the relationship between the two . Hence the need for a tool to assist in this process and to achieve better success in this challenge .
2 . Selection
From the characteristics of the presented challenge , the best way I found to unite the
concepts of social entrepreneurship and social innovation was to use the mind mapping tool . As said in the course video : " Mind Mapping is looking for patterns and insights in a large amount of data collected during your exploration of what the current reality is " and in this sense the large amount of readings I performed needed this kind of exploration and Analysis trying in a more synthetic and visual way to identify the common points for the approaches of the chosen themes . In this sense , the selection of the tool was adequate for this phase of the solution of the problem for the creation of the article because it shapes what is needed for this moment .
3 . Application
After selecting the tool , checking its potential for the exploration phase and its need to create
the article , it was possible to see its effective action for the moment . However , the way the tool was applied required the use of technological resources , since it was necessary to install a computer program that could help in the construction of the mind map of the article . I searched the internet for an application and found Mindmap Maker that is installed in Google Chrome and from there I was inserting the concepts of social entrepreneurship and social innovation and searching for their connections . First , in the center was placed the social entrepreneurship and from there I was separating the connections that were related to entrepreneurship in general and social action also in general , seeking out and separating in us distinct what would be more distant from the central term And closer to other terms .
4 . Insight
The contribution that the application of the tool brought as insight into finishing the
development of the connections of the terms for the article was the direct relation that entrepreneurship causes in relation to social innovation , but that helped me to organize the ideas of a more hierarchical way verifying what Which was more important and was close to the concept , as well as what was further away from the concept and could not have a prominence in the article . Another important point is also that the concepts that were closer in the mapping brought a sense of what thematic field could be developed . In this way , the dispersion in the readings made for the two terms was reduced with time and with the completion of the mind map .
5 . Approach
The way the work was developed had an approach based on the concepts and their relations
given the objective that was to construct an article for this purpose . However , this approach may be different and in other works can be modified . For example , instead of a relationship between concepts , the tool may have the same purpose , but instead of relating the concepts , a network of connections may also be made looking for the relationships between authors . Thus , this other approach may also serve to verify which connections from the point of view of the authors ' schools or lines of thought .
Finally , to the end that was applied the tool perfectly served the purpose and brought more
dynamics to the process of linking ideas to the research project . Therefore , because of its effectiveness , it will also be used at other times when there is a similar problem . The experience was very successful and motivating .
| EMAIL:
ID_NUM:
NAME_STUDENT: Wellington Silva
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Assignment – Reflection – Mind mapping
by Wellington Silva
1 . Challenge
There are many actions that we want to do but we are insecure , however if we use the
correct methods we can facilitate the way we carry out our projects . I have a research project that needed to be done , but I was unsure . However , I realized that I could overcome this challenge by using some sort of tool because I knew what I needed to do , but I needed to keep everything organized in the sequence of steps and relationships between ideas . The project was a research on social entrepreneurship and its relation to social innovation . The purpose was to make an article that could bring the relationships between the dimensions and concepts involved in the social entrepreneurship and social innovation from the studies made in the two themes . So what was needed had already been done that was the study of the two themes , but what was missing was to make the relationship between the two . Hence the need for a tool to assist in this process and to achieve better success in this challenge .
2 . Selection
From the characteristics of the presented challenge , the best way I found to unite the
concepts of social entrepreneurship and social innovation was to use the mind mapping tool . As said in the course video : " Mind Mapping is looking for patterns and insights in a large amount of data collected during your exploration of what the current reality is " and in this sense the large amount of readings I performed needed this kind of exploration and Analysis trying in a more synthetic and visual way to identify the common points for the approaches of the chosen themes . In this sense , the selection of the tool was adequate for this phase of the solution of the problem for the creation of the article because it shapes what is needed for this moment .
3 . Application
After selecting the tool , checking its potential for the exploration phase and its need to create
the article , it was possible to see its effective action for the moment . However , the way the tool was applied required the use of technological resources , since it was necessary to install a computer program that could help in the construction of the mind map of the article . I searched the internet for an application and found Mindmap Maker that is installed in Google Chrome and from there I was inserting the concepts of social entrepreneurship and social innovation and searching for their connections . First , in the center was placed the social entrepreneurship and from there I was separating the connections that were related to entrepreneurship in general and social action also in general , seeking out and separating in us distinct what would be more distant from the central term And closer to other terms .
4 . Insight
The contribution that the application of the tool brought as insight into finishing the
development of the connections of the terms for the article was the direct relation that entrepreneurship causes in relation to social innovation , but that helped me to organize the ideas of a more hierarchical way verifying what Which was more important and was close to the concept , as well as what was further away from the concept and could not have a prominence in the article . Another important point is also that the concepts that were closer in the mapping brought a sense of what thematic field could be developed . In this way , the dispersion in the readings made for the two terms was reduced with time and with the completion of the mind map .
5 . Approach
The way the work was developed had an approach based on the concepts and their relations
given the objective that was to construct an article for this purpose . However , this approach may be different and in other works can be modified . For example , instead of a relationship between concepts , the tool may have the same purpose , but instead of relating the concepts , a network of connections may also be made looking for the relationships between authors . Thus , this other approach may also serve to verify which connections from the point of view of the authors ' schools or lines of thought .
Finally , to the end that was applied the tool perfectly served the purpose and brought more
dynamics to the process of linking ideas to the research project . Therefore , because of its effectiveness , it will also be used at other times when there is a similar problem . The experience was very successful and motivating .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Wellington Silva"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8863 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge & Selection
One of tool that I often use to solve the problem of my clients is Mind Mapping . I use this tool to
establish criteria the what if Idea generation phase , which come next . I gathered all the information
data about the company or the organization , and summarized it into important points which were
then used as material for making mind mapping . So I can make it easier to create new ideas that
are suitable and needed for their business development
Application
I start by preparing the design brief and scope the project . After that I collect all the information
that I need and summarized it into important points that were I used as material to create mind
mapping .
Then , I do research and indentify the insight and establish the design criteria , like What is the
customer need ? What is the difference ? What is the value proposition ? What is the strength and
the weakness of the business ? What is the opportunity and the treath of the business ? Etc . After I
felt that there was enough information and in - depth research , after that I made a mind mapping . I
brainstorm the idea and develop the concept . I tried to think about other possible risks and
opportunities in developing this business .
So from here I can create a new business strategy by utilizing existing keywords . Of course , this
business strategy needs testing to get targeted feedback . Is this business strategy can work or not ?
Insight & Approach
What I learned in the application of mind mapping , of course , it is very helpful in making new and
right - on - target business concepts and strategies . However , mind mapping can not be used as the
only tool in solving an existing business problem . the need for collaboration between the tools
used . that way the design thinking process becomes easier and more clearly measured .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge & Selection
One of tool that I often use to solve the problem of my clients is Mind Mapping . I use this tool to
establish criteria the what if Idea generation phase , which come next . I gathered all the information
data about the company or the organization , and summarized it into important points which were
then used as material for making mind mapping . So I can make it easier to create new ideas that
are suitable and needed for their business development
Application
I start by preparing the design brief and scope the project . After that I collect all the information
that I need and summarized it into important points that were I used as material to create mind
mapping .
Then , I do research and indentify the insight and establish the design criteria , like What is the
customer need ? What is the difference ? What is the value proposition ? What is the strength and
the weakness of the business ? What is the opportunity and the treath of the business ? Etc . After I
felt that there was enough information and in - depth research , after that I made a mind mapping . I
brainstorm the idea and develop the concept . I tried to think about other possible risks and
opportunities in developing this business .
So from here I can create a new business strategy by utilizing existing keywords . Of course , this
business strategy needs testing to get targeted feedback . Is this business strategy can work or not ?
Insight & Approach
What I learned in the application of mind mapping , of course , it is very helpful in making new and
right - on - target business concepts and strategies . However , mind mapping can not be used as the
only tool in solving an existing business problem . the need for collaboration between the tools
used . that way the design thinking process becomes easier and more clearly measured .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11184 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am working on creating a digital marketing strategy for a b2b business . Having created a strategy , I set up all the channels , but I saw that the company 's unique selling proposition worked only partially and we did not receive the fully expected targeted audience . We did n’t know if this was a problem with a unique selling offer or a problem in the communication , process or in the staff and channels . I needed to find an answer to the question why it works great for a half and almost does n’t work for the other .
Selection
The tool I used was the tool of Mind Mapping , to reach an understanding where and why the company does not carry out sufficiently personalised marketing and why we were not able to close the sales lead . This method was used by me for the first time but it gave me many answers to many questions . I used the technique of analysing each level of impact on the buyer through the most detailed graphical sales funnel . I needed to identify how it was possible to push the customer to make a purchase at different levels . Starting from a cold call and ending with a stable purchasing on the website .
Application
I started the process by creating few graphical sales funnels for each segment of my targeted audience . Segmentation helped me to see who were our real customers and what were their real problems and needs . By making direct interviews and interview their entourage , sharing the working space with them , looking where this people like to spend free time and who can influence their opinion and many other ways . So in the end we could form few portraits and their main needs and problems . By doing full control on the part of competitors of the same sector I understood , between what they were choosing to solve this specific problem and which metrics were the priority for them . And than step by step I was asking questions on each of the levels of the funnel like : What if we do something different , and how our customer would behave according this . What we can improve on each level and what we have to change or cut probably completely from our strategy
Insights
After deep analyse we found out that to turn potential customers into real leads , we need to write sales scripts , change the keywords on the landing page , add few more steps for persuading , and one of them should be a
video presentation to help a person to visualise the benefits of buying from us , and to add whatsapp marketing that the probability to be seen their is way higher in this way . These changes have had a significant impact on our sales .
Approach
In conclusion , I would like to say that this tool clearly shows us how many small but important details we miss while planning our strategy . It turned out to be very useful for me , and I think that in future I will use this method to improve the quality of service at every stage . I think it is very important to apply it periodically in order to better understand and analyse the client 's behaviour and accordingly adapt your strategy to it , not only to solve problems but to find a better solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am working on creating a digital marketing strategy for a b2b business . Having created a strategy , I set up all the channels , but I saw that the company 's unique selling proposition worked only partially and we did not receive the fully expected targeted audience . We did n’t know if this was a problem with a unique selling offer or a problem in the communication , process or in the staff and channels . I needed to find an answer to the question why it works great for a half and almost does n’t work for the other .
Selection
The tool I used was the tool of Mind Mapping , to reach an understanding where and why the company does not carry out sufficiently personalised marketing and why we were not able to close the sales lead . This method was used by me for the first time but it gave me many answers to many questions . I used the technique of analysing each level of impact on the buyer through the most detailed graphical sales funnel . I needed to identify how it was possible to push the customer to make a purchase at different levels . Starting from a cold call and ending with a stable purchasing on the website .
Application
I started the process by creating few graphical sales funnels for each segment of my targeted audience . Segmentation helped me to see who were our real customers and what were their real problems and needs . By making direct interviews and interview their entourage , sharing the working space with them , looking where this people like to spend free time and who can influence their opinion and many other ways . So in the end we could form few portraits and their main needs and problems . By doing full control on the part of competitors of the same sector I understood , between what they were choosing to solve this specific problem and which metrics were the priority for them . And than step by step I was asking questions on each of the levels of the funnel like : What if we do something different , and how our customer would behave according this . What we can improve on each level and what we have to change or cut probably completely from our strategy
Insights
After deep analyse we found out that to turn potential customers into real leads , we need to write sales scripts , change the keywords on the landing page , add few more steps for persuading , and one of them should be a
video presentation to help a person to visualise the benefits of buying from us , and to add whatsapp marketing that the probability to be seen their is way higher in this way . These changes have had a significant impact on our sales .
Approach
In conclusion , I would like to say that this tool clearly shows us how many small but important details we miss while planning our strategy . It turned out to be very useful for me , and I think that in future I will use this method to improve the quality of service at every stage . I think it is very important to apply it periodically in order to better understand and analyse the client 's behaviour and accordingly adapt your strategy to it , not only to solve problems but to find a better solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20573 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Time to update ourselves Note : english is not my native language . Challenge :
I am in charge of the Teacher Development Dpt , specifically their academic development and how that is seen in the classroom , at a K-12 private school in Guatemala . The staff includes 56 professionals . Some teachers have been working for more than 15 years in same grade / subject / school , and using same tools . But there also are new fresh teacher , mentally young with many great ideas . So the challenge we have is to find a way in which “ old school ” teachers could start using in class the school methodology ( based in teamwork , creatvity and self building concepts ) , by chaging their teaching themselves . And the “ new fresh ” teachers keep doing it without being scared or contaminated by other teachers .
Selection :
As we had only few days to be able to develop a project that can help us to reach and solve our challenge , I decided to use the mind mapping as a starter tool . I know I will need to continue this after rthe course ends , and will probably add some other tools . The mind mapping will let the memebers of the school community organize their ideas in a collaborative way to start reating from that .
Application :
We started with our challenge a week ago , so we are still in process . But during the past week , we did some big movements as school . We opened a special online class for the teachers . In this class , and as part of their assignments , they were asked to post each day 1 thing , situation or idea they were struggling with ( only teaching related ) . They were also asked to post 1 thing they consider creative or “ new ” to use in class instead of and old one . Beside this each teacher was part of a smaller team were each member was selected randomly . Teams needed to place each post in an specific category , according to their own criteria . No more than 4 categories , one in charge of a member . So at the end of the workday , teachers were asked to ad done of the positive posts under the category it belongs , the idea is to create a mental organization of collaborative ideas . This was done this week , and the next 2 steps we planned include the following : Next week they will choose an idea from positive lists and take them to their practice in class . At the end of the day they will add their experience reflection as a public comment . Peer interaction as fórum will be asked . And the last step in 2 weeks will be to create a manual of implementation of the school methodology throw the chooseb and practiced posts .
Insight and approach :
As we have nt finish the process , I am expecting big things by the end of the following 2 weeks . What I can share today about what we had experienced is that some of the “ old school ” teachers opened themselves to new suggestions , they even choose some unexpected ideas to take to their
classes . Some new ones were asked by the others many “ how ” questions , and this allowed the new teachers to act as mentors . But the most impressive thing was to hear in a class observation the conversation between students and 2 of them realizing that XX teacher was making a change in class . If I were able to start this again , I would have left more time for this first step . The used of the mind mapping helped the teachers to work with others at the same level , accepting some suggestions better than when they come from authorities . I also think that i would have started with a previous work of more design thinking activities before planning the application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Time to update ourselves Note : english is not my native language . Challenge :
I am in charge of the Teacher Development Dpt , specifically their academic development and how that is seen in the classroom , at a K-12 private school in Guatemala . The staff includes 56 professionals . Some teachers have been working for more than 15 years in same grade / subject / school , and using same tools . But there also are new fresh teacher , mentally young with many great ideas . So the challenge we have is to find a way in which “ old school ” teachers could start using in class the school methodology ( based in teamwork , creatvity and self building concepts ) , by chaging their teaching themselves . And the “ new fresh ” teachers keep doing it without being scared or contaminated by other teachers .
Selection :
As we had only few days to be able to develop a project that can help us to reach and solve our challenge , I decided to use the mind mapping as a starter tool . I know I will need to continue this after rthe course ends , and will probably add some other tools . The mind mapping will let the memebers of the school community organize their ideas in a collaborative way to start reating from that .
Application :
We started with our challenge a week ago , so we are still in process . But during the past week , we did some big movements as school . We opened a special online class for the teachers . In this class , and as part of their assignments , they were asked to post each day 1 thing , situation or idea they were struggling with ( only teaching related ) . They were also asked to post 1 thing they consider creative or “ new ” to use in class instead of and old one . Beside this each teacher was part of a smaller team were each member was selected randomly . Teams needed to place each post in an specific category , according to their own criteria . No more than 4 categories , one in charge of a member . So at the end of the workday , teachers were asked to ad done of the positive posts under the category it belongs , the idea is to create a mental organization of collaborative ideas . This was done this week , and the next 2 steps we planned include the following : Next week they will choose an idea from positive lists and take them to their practice in class . At the end of the day they will add their experience reflection as a public comment . Peer interaction as fórum will be asked . And the last step in 2 weeks will be to create a manual of implementation of the school methodology throw the chooseb and practiced posts .
Insight and approach :
As we have nt finish the process , I am expecting big things by the end of the following 2 weeks . What I can share today about what we had experienced is that some of the “ old school ” teachers opened themselves to new suggestions , they even choose some unexpected ideas to take to their
classes . Some new ones were asked by the others many “ how ” questions , and this allowed the new teachers to act as mentors . But the most impressive thing was to hear in a class observation the conversation between students and 2 of them realizing that XX teacher was making a change in class . If I were able to start this again , I would have left more time for this first step . The used of the mind mapping helped the teachers to work with others at the same level , accepting some suggestions better than when they come from authorities . I also think that i would have started with a previous work of more design thinking activities before planning the application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21072 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- learning launch
Challenge
I am a product designer in my company and my challenge is to design an eco- friendly and natural pocket - sized perfume that sanitizes the whole body when smelled and should also relieve stress . As we all know that in this time of epidemic , there is great need to sanitize ourselves , some people can not sit at home and socially distance themselves but have to go to work . So , we are trying to find an easy solution for them so they do n’t have to sanitize their hands and face again and again and it will also save their time . The project is limited to budget , manpower and time . It should also not exceed time of 15 days . We will focus on surveying the market and determining whether this product will be effective or not .
Application
For our learning launch , we will survey the market . In particular we want to see what people think of our idea and if they think it will be useful for them or not . After a survey of 2 - 3 days we concluded that people think it will be good to have a perfume that gives fragrance and even sanitize their body . We manufactured a few pocket size samples and gave them to some people for testing .
We got a good response for it . People were actually liking our product and the best thing was that it was so convenient to carry that they could carry it with them anywhere . But there was a problem that in hospitals , where this product
would be in great demand , we realized the germs could be transferred to bottle when people touch it , so our main objective was not being achieved . So , we thought of overcoming this problem and came with an idea of having sensors in the bottle , so that it could sanitize without having to touch that bottle . Adding sensor would help us to achieve the objectives .
Insight
By applying the learning launch tool , we designed and tested our product . We learned that we need to act quickly and speed up our process . Through the learning process we added sensors in our product . Our management is happy for our efforts . Our team is feeling so positive that we could contribute something for our COVID warriors . They are more motivated to work on such ideas to help the society . Moving forward our business will focus on human - centred designs , to improve our products .
Approach
Learning launch is the appropriate tool for our business as we are making a product that consumers will directly apply on their skin . As a team we gained insight from this launch and plan to incorporate these changes into our future designs . Future launch designs should reflect insight gained , progress made and come closer to a compelling solution ready for full roll out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- learning launch
Challenge
I am a product designer in my company and my challenge is to design an eco- friendly and natural pocket - sized perfume that sanitizes the whole body when smelled and should also relieve stress . As we all know that in this time of epidemic , there is great need to sanitize ourselves , some people can not sit at home and socially distance themselves but have to go to work . So , we are trying to find an easy solution for them so they do n’t have to sanitize their hands and face again and again and it will also save their time . The project is limited to budget , manpower and time . It should also not exceed time of 15 days . We will focus on surveying the market and determining whether this product will be effective or not .
Application
For our learning launch , we will survey the market . In particular we want to see what people think of our idea and if they think it will be useful for them or not . After a survey of 2 - 3 days we concluded that people think it will be good to have a perfume that gives fragrance and even sanitize their body . We manufactured a few pocket size samples and gave them to some people for testing .
We got a good response for it . People were actually liking our product and the best thing was that it was so convenient to carry that they could carry it with them anywhere . But there was a problem that in hospitals , where this product
would be in great demand , we realized the germs could be transferred to bottle when people touch it , so our main objective was not being achieved . So , we thought of overcoming this problem and came with an idea of having sensors in the bottle , so that it could sanitize without having to touch that bottle . Adding sensor would help us to achieve the objectives .
Insight
By applying the learning launch tool , we designed and tested our product . We learned that we need to act quickly and speed up our process . Through the learning process we added sensors in our product . Our management is happy for our efforts . Our team is feeling so positive that we could contribute something for our COVID warriors . They are more motivated to work on such ideas to help the society . Moving forward our business will focus on human - centred designs , to improve our products .
Approach
Learning launch is the appropriate tool for our business as we are making a product that consumers will directly apply on their skin . As a team we gained insight from this launch and plan to incorporate these changes into our future designs . Future launch designs should reflect insight gained , progress made and come closer to a compelling solution ready for full roll out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19994 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | S u b m i t t e d b y – Abdul Rohim 1 | P a g e
Reflection –
Learning Launch
Challenge I work with the product team in a technology company developing state of the art software for banks .
While we are aware of the disruptions COVID-19 has created across every single economy globally , creating unforeseen challenges for businesses . It is about how quickly we adapt to such challenging times by finding new opportunities . Banks sitting at the heart of every economy are also sailing through turbulent times .
With people facing confinement or adhering to social distancing , the hardships relationship managers ( RMs ) are facing towards customer retention or new acquisition during such times are challenging , especially with no in - person banking . These challenges can be addressed if the bank extends its digital Interface / UX to its corporate customers who wish to avail the Transaction Banking Services directly on the bank ’s portal leading to the higher conversion rate for RMs on customer acquisition through True Digital Transformation .
Selection As a team , we decided to use the learning launch tool . We believed this will help us design a simple yet effective technology that the bank ’s prospects can easily navigate . Working remotely with some corporate bankers and relationship managers from the banks we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve our solution . Working with the prototype will help us experiment with the idea with a larger group of corporate bankers and relationship managers .
S u b m i t t e d b y – Abdul Rohim 2 | P a g e
Application We prepared two prototypes for below business use case for the banks - Self - Onboarding for Corporates - On the Bank ’s official portal or Transaction Banking login page , the prospect can click on the option of “ Corporate to Self- onboard ” . This is for a Corporate who has not yet registered for the Transaction Banking Services but wants to avail them now . The prospects can enter minimum details such as - corporate details , contact person details , users ’ detail for access along with scanned documents for verification . Once the details are entered , the Bank officials can verify the same using the bank ’s back - office over a web or tablet and if the details are found satisfactory then they can use the quick onboarding screen to onboard the customer . This also acts as a lead generation tool for the Bank , opening revenue streams for the Bank with the RM to go hunting for new customer acquisitions on the field . Business Benefits to Banks • Lead generation • Prompt onboarding • Reduction in TAT for onboarding • Corporate customers can immediately avail transaction banking services .
Insight By applying the learning tool , we designed and tested our solutions . Through the learning process , we got to improve our application to meet the user ’s expectations . It is through this process we realized that the RMs were more comfortable with the second prototype of the application . Our marketing department used the results of this process to re - strategize our marketing campaign .
Approach The learning launch is an appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for the full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT: Abdul Rohim, Abdul Rohim
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: S u b m i t t e d b y – Abdul Rohim 1 | P a g e
Reflection –
Learning Launch
Challenge I work with the product team in a technology company developing state of the art software for banks .
While we are aware of the disruptions COVID-19 has created across every single economy globally , creating unforeseen challenges for businesses . It is about how quickly we adapt to such challenging times by finding new opportunities . Banks sitting at the heart of every economy are also sailing through turbulent times .
With people facing confinement or adhering to social distancing , the hardships relationship managers ( RMs ) are facing towards customer retention or new acquisition during such times are challenging , especially with no in - person banking . These challenges can be addressed if the bank extends its digital Interface / UX to its corporate customers who wish to avail the Transaction Banking Services directly on the bank ’s portal leading to the higher conversion rate for RMs on customer acquisition through True Digital Transformation .
Selection As a team , we decided to use the learning launch tool . We believed this will help us design a simple yet effective technology that the bank ’s prospects can easily navigate . Working remotely with some corporate bankers and relationship managers from the banks we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve our solution . Working with the prototype will help us experiment with the idea with a larger group of corporate bankers and relationship managers .
S u b m i t t e d b y – Abdul Rohim 2 | P a g e
Application We prepared two prototypes for below business use case for the banks - Self - Onboarding for Corporates - On the Bank ’s official portal or Transaction Banking login page , the prospect can click on the option of “ Corporate to Self- onboard ” . This is for a Corporate who has not yet registered for the Transaction Banking Services but wants to avail them now . The prospects can enter minimum details such as - corporate details , contact person details , users ’ detail for access along with scanned documents for verification . Once the details are entered , the Bank officials can verify the same using the bank ’s back - office over a web or tablet and if the details are found satisfactory then they can use the quick onboarding screen to onboard the customer . This also acts as a lead generation tool for the Bank , opening revenue streams for the Bank with the RM to go hunting for new customer acquisitions on the field . Business Benefits to Banks • Lead generation • Prompt onboarding • Reduction in TAT for onboarding • Corporate customers can immediately avail transaction banking services .
Insight By applying the learning tool , we designed and tested our solutions . Through the learning process , we got to improve our application to meet the user ’s expectations . It is through this process we realized that the RMs were more comfortable with the second prototype of the application . Our marketing department used the results of this process to re - strategize our marketing campaign .
Approach The learning launch is an appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for the full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Abdul Rohim",
"Abdul Rohim"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5731 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1- Challenge :
40 % of the pupils are characterized by an aggressive behavior that leads them to practice violence in all its forms , according to the results of the study prepared by the laboratory on violence in the school environment , Personally , I suffered from the phenomenon of violence by my colleagues in the three educational phases and even from my teachers , even though I was a superior student . So violence in our country schools is representing an injustice which is affecting negatively on the children 's physical and mental health , academic results and potentials development . So clearly the challenge I made is working on limiting and reducing the amount of violence in our educational institutions through social initiative directed by young volunteers .
2- Selection :
Violence in schools represents a wicked problem which has various causes and reasons , so one of the significant missions to find an efficient solution to this injustice is to address the root causes behind this problem , automatically , trying to find the causes of violence in our schools was my first stage toward solving the challenge I made . So I have been chosen visualisation as a tool to get out the real causes behind this injustice .
3- Application :
The most touched categories by the effects of violence in schools are constantly : children , teachers and parents . For that , I have used visualisation with parents and teachers . More specifically I have created a document which contains a tree that has empty columns which represent places to be filled out with the reasons that parents and teachers see that it is the root causes of violence . Practically I have shared that big paper of violence causes filling with my parents and I asked them to share it with their friends , also I had visited all the schools I studied in and gave that visualisation tool to all the teachers .
4- Insight :
After collecting all the documents I have discovered many root causes behind the injustice I was addressing . I have known that social media and video games represent a big role in this phenomenon , also each child personality is so important while addressing an efficient planning for the solution I will make . Finally all the information I have been gathered from that process helped me a lot in choosing nonviolent education workshops in schools as an appropriate solution .
5- Approach :
Honestly I have gained many important knowledge about the challenge I made thank to visualization tool , but if I would like to change something during that process is to ask the category of people which worked on helping me to work in a group and not individually as I asked them , because that will shorten the whole process since I will have a small number of common works and then gain more time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1- Challenge :
40 % of the pupils are characterized by an aggressive behavior that leads them to practice violence in all its forms , according to the results of the study prepared by the laboratory on violence in the school environment , Personally , I suffered from the phenomenon of violence by my colleagues in the three educational phases and even from my teachers , even though I was a superior student . So violence in our country schools is representing an injustice which is affecting negatively on the children 's physical and mental health , academic results and potentials development . So clearly the challenge I made is working on limiting and reducing the amount of violence in our educational institutions through social initiative directed by young volunteers .
2- Selection :
Violence in schools represents a wicked problem which has various causes and reasons , so one of the significant missions to find an efficient solution to this injustice is to address the root causes behind this problem , automatically , trying to find the causes of violence in our schools was my first stage toward solving the challenge I made . So I have been chosen visualisation as a tool to get out the real causes behind this injustice .
3- Application :
The most touched categories by the effects of violence in schools are constantly : children , teachers and parents . For that , I have used visualisation with parents and teachers . More specifically I have created a document which contains a tree that has empty columns which represent places to be filled out with the reasons that parents and teachers see that it is the root causes of violence . Practically I have shared that big paper of violence causes filling with my parents and I asked them to share it with their friends , also I had visited all the schools I studied in and gave that visualisation tool to all the teachers .
4- Insight :
After collecting all the documents I have discovered many root causes behind the injustice I was addressing . I have known that social media and video games represent a big role in this phenomenon , also each child personality is so important while addressing an efficient planning for the solution I will make . Finally all the information I have been gathered from that process helped me a lot in choosing nonviolent education workshops in schools as an appropriate solution .
5- Approach :
Honestly I have gained many important knowledge about the challenge I made thank to visualization tool , but if I would like to change something during that process is to ask the category of people which worked on helping me to work in a group and not individually as I asked them , because that will shorten the whole process since I will have a small number of common works and then gain more time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15963 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge I am a geriatric doctor in a hospital that is a reference for the treatment of elderly patients in Brazil , specially those with an indication of prolonged hospitalization , for rehabilitation or end of life care . We set up a multiprofessional committee to better assist the elderly and to implement good practices . The challenge is to organize a practice that brings better outcomes for patients and a better experience for them and their families . For that , we need to engage them in adhering to and improving safety protocols and strengthening ties to better understand their values , offering person - centered care . Our project has only local resources ( department budget and staff time ) . The deadline for implementing the first phase of the project was 90 days . The project 's stakeholders are the clinical staff , the multidisciplinary team , patients , family members and paying sources ( health operators ) . Selection
To develop ideas with stakeholders , actions were taken to listen to people and their expectations about the project . Surveys were applied to hospital staff , patients and family members , seeking to know how well they knew the actions already developed in the hospital and which initiatives were of interest to them . From the survey , we identified that the elderly and family members were interested in more educational actions during hospital stay , in addition to greater socialization . Application Based on the identified demands , we created “ Chat and Coffee ” , informal meetings with breakfast , in which a topic of interest to the elderly was presented , such as mobility and financial planning , while the team learned more deeply the needs of the elderly and families and tested interventions in small scale . Insight From the Learning Launch carried out through “ Chat with Coffee ” , the participants felt more comfortable and welcomed to bring their contributions and were able to establish a relationship of trust with
the hospital employees . The staff was able to better understand the needs of patients and family members outside of the context of the disease , which generated more joy at work . This space could also be used to test interventions for security protocols , co - creating explanatory materials and new routines with those involved . We realized that through a methodology that favors creativity and creates a collaborative environment between those involved , we were able to experience the emergence of new practices to raise the health and well - being of our elderly . I believe that we will be able to use the same methodology with different approaches , including other stakeholders like the home care team in our next sessions , to improve care transitions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge I am a geriatric doctor in a hospital that is a reference for the treatment of elderly patients in Brazil , specially those with an indication of prolonged hospitalization , for rehabilitation or end of life care . We set up a multiprofessional committee to better assist the elderly and to implement good practices . The challenge is to organize a practice that brings better outcomes for patients and a better experience for them and their families . For that , we need to engage them in adhering to and improving safety protocols and strengthening ties to better understand their values , offering person - centered care . Our project has only local resources ( department budget and staff time ) . The deadline for implementing the first phase of the project was 90 days . The project 's stakeholders are the clinical staff , the multidisciplinary team , patients , family members and paying sources ( health operators ) . Selection
To develop ideas with stakeholders , actions were taken to listen to people and their expectations about the project . Surveys were applied to hospital staff , patients and family members , seeking to know how well they knew the actions already developed in the hospital and which initiatives were of interest to them . From the survey , we identified that the elderly and family members were interested in more educational actions during hospital stay , in addition to greater socialization . Application Based on the identified demands , we created “ Chat and Coffee ” , informal meetings with breakfast , in which a topic of interest to the elderly was presented , such as mobility and financial planning , while the team learned more deeply the needs of the elderly and families and tested interventions in small scale . Insight From the Learning Launch carried out through “ Chat with Coffee ” , the participants felt more comfortable and welcomed to bring their contributions and were able to establish a relationship of trust with
the hospital employees . The staff was able to better understand the needs of patients and family members outside of the context of the disease , which generated more joy at work . This space could also be used to test interventions for security protocols , co - creating explanatory materials and new routines with those involved . We realized that through a methodology that favors creativity and creates a collaborative environment between those involved , we were able to experience the emergence of new practices to raise the health and well - being of our elderly . I believe that we will be able to use the same methodology with different approaches , including other stakeholders like the home care team in our next sessions , to improve care transitions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17672 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
I work in the pharmaceutical industry , my challenge is to connect the doctor with what the patient feels , and how it can affect the patient 's life if they can not receive the appropriate treatment and their quality of life deteriorates .
If I can connect effectively with the doctor 's emotions , and can make the doctor ask himself , What would happen to this patient if I do n't do something now ? It is essential to change his perspective on my product and how it can help transform the patient 's life .
For this I have chosen the Storytelling tool , I believe that by connecting the doctor with a real story , or better yet , with the person within that story , the doctor will be able to understand or feel how the patient will be affected if he does not act on time . And the solution for this is the product that I offer .
In the video it is mentioned that : " Every great brand has a story and that story connects with emotions " , this is precisely what I try to do with this tool , connect with the doctor 's emotions , put him in the patient 's place .
In the video he also mentions : “ I think storytelling incorporates a different element : it is not about a list of things to do , it is about the connection we offer people about the information we want to share . A good story is , in essence , communicating a logical message , with an emotional connection and with a greater purpose . ” It is exactly what I try to do , not only to deliver information , I want to connect on an emotional level .
Application
To begin , I collected stories of real cases , which had documented evidence , requested the appropriate material from the departments in charge and studied them , trying to connect with who was inside the story , trying to make it mine .
I began to ask what the objectives of the doctors were when treating their patients , and with their answers , I tried to provide a solution using a story that suits the needs of each doctor . I began to notice that the doctors began to pay more attention to my message , they felt listened to , since I gave them a solution that was adapted to what they wanted .
In the following interactions , the doctors were more open to receive me , and to listen to me , and now it was they who told me the stories of their patients , I contrasted them with the stories that I told , and it was easier , the solution appeared by itself .
Insight & Approach
Through this exercise I learned that it is very important to connect with the emotions of my clients , understand what their needs are , and how I can give an appropriate message with the story of a third party . Scientific information is very important , but I need the doctor to connect these solutions with his own emotions and those of his patients .
It is very important to know how to listen to the client , so we will know the right moment and message , adapted to what each client needs .
I still do not have the productivity data of my interactions , but , at least I have been able to observe a better attitude on the part of my clients , with time I am sure that this will be transformed into greater productivity .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
I work in the pharmaceutical industry , my challenge is to connect the doctor with what the patient feels , and how it can affect the patient 's life if they can not receive the appropriate treatment and their quality of life deteriorates .
If I can connect effectively with the doctor 's emotions , and can make the doctor ask himself , What would happen to this patient if I do n't do something now ? It is essential to change his perspective on my product and how it can help transform the patient 's life .
For this I have chosen the Storytelling tool , I believe that by connecting the doctor with a real story , or better yet , with the person within that story , the doctor will be able to understand or feel how the patient will be affected if he does not act on time . And the solution for this is the product that I offer .
In the video it is mentioned that : " Every great brand has a story and that story connects with emotions " , this is precisely what I try to do with this tool , connect with the doctor 's emotions , put him in the patient 's place .
In the video he also mentions : “ I think storytelling incorporates a different element : it is not about a list of things to do , it is about the connection we offer people about the information we want to share . A good story is , in essence , communicating a logical message , with an emotional connection and with a greater purpose . ” It is exactly what I try to do , not only to deliver information , I want to connect on an emotional level .
Application
To begin , I collected stories of real cases , which had documented evidence , requested the appropriate material from the departments in charge and studied them , trying to connect with who was inside the story , trying to make it mine .
I began to ask what the objectives of the doctors were when treating their patients , and with their answers , I tried to provide a solution using a story that suits the needs of each doctor . I began to notice that the doctors began to pay more attention to my message , they felt listened to , since I gave them a solution that was adapted to what they wanted .
In the following interactions , the doctors were more open to receive me , and to listen to me , and now it was they who told me the stories of their patients , I contrasted them with the stories that I told , and it was easier , the solution appeared by itself .
Insight & Approach
Through this exercise I learned that it is very important to connect with the emotions of my clients , understand what their needs are , and how I can give an appropriate message with the story of a third party . Scientific information is very important , but I need the doctor to connect these solutions with his own emotions and those of his patients .
It is very important to know how to listen to the client , so we will know the right moment and message , adapted to what each client needs .
I still do not have the productivity data of my interactions , but , at least I have been able to observe a better attitude on the part of my clients , with time I am sure that this will be transformed into greater productivity .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14955 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
SS Designs is a women ’s and men ’s clothing boutique that has been around for over a decade .
Yet , throughout that time it has been able to achieve more success with its public relations than its actual sales and customer satisfaction . Customers enter the boutique initially excited to purchase “ higher end ” and even custom pieces , but usually walk away feeling that the boutique and main designer are not able to connect with them and match their expectation of what constitutes as sexy and contemporary bridal , casual , and evening wear . In fact , a frequent complaint targets the business ’ tendency to create dated and overpriced items . Given the surge in popularity of online retailers and the worldwide squeeze on brick and mortar clothing stores , SS Designs faces a real crisis and must learn to adapt using the techniques of Design Theory .
Selection
Mind Mapping , as introduced in Module 3 , is explored by Callegari through the
narrative of MeYouHealth . In it , Mind Mapping is extolled as the bridge between two of the earlier stages of the Design Theory process : what is and what if ? As early on as the lecture covering the success of The Good Kitchen ( Module 1 ) we learn that “ what is ” is largely an exploratory process used to avoid myopia . It allows us to expand the idea of what truly is the problem we want to address . In Module 3 ’s MeYouHealth case study we further identified that “ what if ” is the process of brainstorming various solutions before experimenting with their validity and chance of success . However , bridging these two phases was the intuitive and highly engaging tool of Mind Mapping . Using the analogy of a yard sale , Callegari walks us through its steps , which involve inviting our target audience members , showcasing available ideas and options , amassing the groups ’ opinions , and finally synthesizing the aforementioned to identify trends and patterns . Mind Mapping was ultimately chosen for its ability to provide the boutique with clarity and ideas during its most troubling phase – getting from the “ what is ” to the “ what if ” to eventually understand what would wow and what would work .
Application
Previous years ’ sales were pored over to identify the demographics that SS Designs were
actively attracting as well as the ones that were less present . Using a mixture of previous clients and interested first - comers , lured by the promise of a generous discount to be applied on a future purchase , a pool of largely middle aged women were invited to the boutique ’s showroom . Prior to their arrival we began going through the motions of “ what is ? ” This involved Module 1 ’s The Good Kitchen ’s journey mapping . In the prior days , members of our team would accompany secret shoppers as they made their way throughout the boutique , noting comments , likes , and dislikes . This allowed us to be a fly on the wall during the same process that many of our customers undergo .
Assessing this feedback , we were able to glean important information for use in our Mind
Mapping . We learned that while customers liked the fabric and quality of our garments , color and silhouettes were unsatisfactory . With this is in mind , on the day of our Mind Mapping exercise , we placed “ vision boards ” throughout the boutique , each displaying images of fresh themes comprising of
colors , cuts , and even suggested places ( ie . Work vs. cocktail events ) that the garments could be worn . Pale muslin was also draped on strategically placed mannequins alongside colored fabric swatches that could be tacked on and played around with by members to identify color combinations they loved . There were also snapshots of previously made SS Designs garments that individuals could take and write notes on the back of , generally expressing their love or distaste for a particular item .
Afterwards , all members were invited to discuss their thoughts and opinions of what they had
seen earlier that day as well as to talk about previous experiences purchasing our garments in store . Photos of the garments were also collected and based on the written comments ; positively critiqued items were placed on one board with the less liked items ’ photos going on another . In speaking with these potential and past customers , clear trends and patterns began to emerge that would allow us to proceed to the what if stage and begin brainstorming new rollouts and modifications to both our clothes and customer experience .
Insight
What became clear was that the problems of SS Designs were much broader than initially
thought . Not only were our products problematic , the experience of shoppers was also questioned . Respondents opined that the level of support and options to explore stylistic choices that were present in the Mind Mapping experiment was something that they wished was replicated in the actual boutique . According to them , the store did not offer as much support when it came to guiding customers through the process of choosing and designing their garments . Additionally , when it came to known issues such as the color and cut of our items , respondents further elaborated that they would be more receptive to some of our current garments had we provided a comparative context . It turned out that customers were willing to try bold colors and avant - garde silhouettes , but in their opinion , they would like to be made aware that these are actual trends occurring elsewhere in other parts of the world . Something as simple as providing magazines that show other people donning these bolder items or displaying videos of relevant fashion shows on the store ’s website were all recurring suggestions .
Mind Mapping clearly demonstrated to me that the design process is powerful insofar as its
ability to unearth even more factors than were previously thought to be at play when attempting to solve key issues . In this case , Mind Mapping served as an effective reminder that many business oriented solutions need to be two - pronged . Solutions should place just as much emphasis on assessing the user or customer experience as reimagining the actual products themselves . Further , Design Thinking revealed itself to be an invaluable objective instrument that , by involving external parties , could counteract internal bias and misconceptions .
Approach
In the future I would aim to attract a higher number of male participants in our initial pool of
interviewees . Due to the higher proportion of female participants we were not able to glean as much information for our menswear products . This meant that data derived from women in our design process had to be extrapolated to provide some semblance of a direction for how we would handle
improving our male clothing and experience for male shoppers . Additionally , I would recommend incorporating more elements of visualization . While we implemented Mind Mapping this time , our audience clearly and positively responded to its more visual tenets . Subsequently , we could utilize activities such as allowing individuals to sketch designs that they would like considered by SS Designs or even allow them to draw on pictures of current garments , circling and crossing out clothing details they prefer and dislike respectively . Visualization , perhaps of all the tools , is especially tied to the clothing industry and a result , would make for an excellent instrument in future iterations of SS Design ’s design thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
SS Designs is a women ’s and men ’s clothing boutique that has been around for over a decade .
Yet , throughout that time it has been able to achieve more success with its public relations than its actual sales and customer satisfaction . Customers enter the boutique initially excited to purchase “ higher end ” and even custom pieces , but usually walk away feeling that the boutique and main designer are not able to connect with them and match their expectation of what constitutes as sexy and contemporary bridal , casual , and evening wear . In fact , a frequent complaint targets the business ’ tendency to create dated and overpriced items . Given the surge in popularity of online retailers and the worldwide squeeze on brick and mortar clothing stores , SS Designs faces a real crisis and must learn to adapt using the techniques of Design Theory .
Selection
Mind Mapping , as introduced in Module 3 , is explored by Callegari through the
narrative of MeYouHealth . In it , Mind Mapping is extolled as the bridge between two of the earlier stages of the Design Theory process : what is and what if ? As early on as the lecture covering the success of The Good Kitchen ( Module 1 ) we learn that “ what is ” is largely an exploratory process used to avoid myopia . It allows us to expand the idea of what truly is the problem we want to address . In Module 3 ’s MeYouHealth case study we further identified that “ what if ” is the process of brainstorming various solutions before experimenting with their validity and chance of success . However , bridging these two phases was the intuitive and highly engaging tool of Mind Mapping . Using the analogy of a yard sale , Callegari walks us through its steps , which involve inviting our target audience members , showcasing available ideas and options , amassing the groups ’ opinions , and finally synthesizing the aforementioned to identify trends and patterns . Mind Mapping was ultimately chosen for its ability to provide the boutique with clarity and ideas during its most troubling phase – getting from the “ what is ” to the “ what if ” to eventually understand what would wow and what would work .
Application
Previous years ’ sales were pored over to identify the demographics that SS Designs were
actively attracting as well as the ones that were less present . Using a mixture of previous clients and interested first - comers , lured by the promise of a generous discount to be applied on a future purchase , a pool of largely middle aged women were invited to the boutique ’s showroom . Prior to their arrival we began going through the motions of “ what is ? ” This involved Module 1 ’s The Good Kitchen ’s journey mapping . In the prior days , members of our team would accompany secret shoppers as they made their way throughout the boutique , noting comments , likes , and dislikes . This allowed us to be a fly on the wall during the same process that many of our customers undergo .
Assessing this feedback , we were able to glean important information for use in our Mind
Mapping . We learned that while customers liked the fabric and quality of our garments , color and silhouettes were unsatisfactory . With this is in mind , on the day of our Mind Mapping exercise , we placed “ vision boards ” throughout the boutique , each displaying images of fresh themes comprising of
colors , cuts , and even suggested places ( ie . Work vs. cocktail events ) that the garments could be worn . Pale muslin was also draped on strategically placed mannequins alongside colored fabric swatches that could be tacked on and played around with by members to identify color combinations they loved . There were also snapshots of previously made SS Designs garments that individuals could take and write notes on the back of , generally expressing their love or distaste for a particular item .
Afterwards , all members were invited to discuss their thoughts and opinions of what they had
seen earlier that day as well as to talk about previous experiences purchasing our garments in store . Photos of the garments were also collected and based on the written comments ; positively critiqued items were placed on one board with the less liked items ’ photos going on another . In speaking with these potential and past customers , clear trends and patterns began to emerge that would allow us to proceed to the what if stage and begin brainstorming new rollouts and modifications to both our clothes and customer experience .
Insight
What became clear was that the problems of SS Designs were much broader than initially
thought . Not only were our products problematic , the experience of shoppers was also questioned . Respondents opined that the level of support and options to explore stylistic choices that were present in the Mind Mapping experiment was something that they wished was replicated in the actual boutique . According to them , the store did not offer as much support when it came to guiding customers through the process of choosing and designing their garments . Additionally , when it came to known issues such as the color and cut of our items , respondents further elaborated that they would be more receptive to some of our current garments had we provided a comparative context . It turned out that customers were willing to try bold colors and avant - garde silhouettes , but in their opinion , they would like to be made aware that these are actual trends occurring elsewhere in other parts of the world . Something as simple as providing magazines that show other people donning these bolder items or displaying videos of relevant fashion shows on the store ’s website were all recurring suggestions .
Mind Mapping clearly demonstrated to me that the design process is powerful insofar as its
ability to unearth even more factors than were previously thought to be at play when attempting to solve key issues . In this case , Mind Mapping served as an effective reminder that many business oriented solutions need to be two - pronged . Solutions should place just as much emphasis on assessing the user or customer experience as reimagining the actual products themselves . Further , Design Thinking revealed itself to be an invaluable objective instrument that , by involving external parties , could counteract internal bias and misconceptions .
Approach
In the future I would aim to attract a higher number of male participants in our initial pool of
interviewees . Due to the higher proportion of female participants we were not able to glean as much information for our menswear products . This meant that data derived from women in our design process had to be extrapolated to provide some semblance of a direction for how we would handle
improving our male clothing and experience for male shoppers . Additionally , I would recommend incorporating more elements of visualization . While we implemented Mind Mapping this time , our audience clearly and positively responded to its more visual tenets . Subsequently , we could utilize activities such as allowing individuals to sketch designs that they would like considered by SS Designs or even allow them to draw on pictures of current garments , circling and crossing out clothing details they prefer and dislike respectively . Visualization , perhaps of all the tools , is especially tied to the clothing industry and a result , would make for an excellent instrument in future iterations of SS Design ’s design thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18989 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 Reflection Mind Mapping
Challenge & Selection The challenge that we set ourselves is aimed at transforming the vision
and strengthening the skills of students , teachers and managers in order to carry out integrative projects based on methodologies oriented to innovation and value creation .
Selection
The mind map was chosen using the ethnographic interview as a base element , because this
type of instrument allows to know the personal perceptions of the group studied regarding the challenge , I personally believe that it is a very useful tool to discover and understand the needs / desires of people . From this sociocultural perspective , it was possible to determine the Insights necessary to connect with users . And through an empathy map , the primary user was easily visualized , thus revealing the main opportunities to solve the problem .
Application
The selection of users to meet the challenge was made according to the same parameters ,
that is : students , teachers and participative people immersed in the educational and entrepreneurial ecosystem who possess any of these characteristics : high sense of imagination , promoters of co- creation of impact projects , technical knowledge on innovation , promotion and application of effective communication and leadership . According to the characteristics of the user profile , these were classified as follows :
1 . Primary ( University students ) 2 . Tangential ( teachers of each PE at the institution ) 3 . Experts ( involved in the innovation and entrepreneurship ecosystem )
The staggered methodology was used , because the information requested flows in a progressive and natural way . Likewise , it allows the user 's beliefs to be clearly exposed , to the challenge . In this way , the approach allowed to appreciate new points of view but that deviate from the challenge to be addressed . During the course of the interview , the resource " What would happen if ... ? " in order to explore new - and creative - possibilities in contrast to the information presented . Insight & Approach What I have discovered in the course is that there are always new ways of learning , changing perspectives to solve the problems that arise . Design Thinking is also a very useful tool in environments where there is great uncertainty and where we do not have control of the variables that affect the problem . It is to think in a different way and it allows us , with the use of ethnographic tools , to give it a human approach , adding great value to the solutions
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 Reflection Mind Mapping
Challenge & Selection The challenge that we set ourselves is aimed at transforming the vision
and strengthening the skills of students , teachers and managers in order to carry out integrative projects based on methodologies oriented to innovation and value creation .
Selection
The mind map was chosen using the ethnographic interview as a base element , because this
type of instrument allows to know the personal perceptions of the group studied regarding the challenge , I personally believe that it is a very useful tool to discover and understand the needs / desires of people . From this sociocultural perspective , it was possible to determine the Insights necessary to connect with users . And through an empathy map , the primary user was easily visualized , thus revealing the main opportunities to solve the problem .
Application
The selection of users to meet the challenge was made according to the same parameters ,
that is : students , teachers and participative people immersed in the educational and entrepreneurial ecosystem who possess any of these characteristics : high sense of imagination , promoters of co- creation of impact projects , technical knowledge on innovation , promotion and application of effective communication and leadership . According to the characteristics of the user profile , these were classified as follows :
1 . Primary ( University students ) 2 . Tangential ( teachers of each PE at the institution ) 3 . Experts ( involved in the innovation and entrepreneurship ecosystem )
The staggered methodology was used , because the information requested flows in a progressive and natural way . Likewise , it allows the user 's beliefs to be clearly exposed , to the challenge . In this way , the approach allowed to appreciate new points of view but that deviate from the challenge to be addressed . During the course of the interview , the resource " What would happen if ... ? " in order to explore new - and creative - possibilities in contrast to the information presented . Insight & Approach What I have discovered in the course is that there are always new ways of learning , changing perspectives to solve the problems that arise . Design Thinking is also a very useful tool in environments where there is great uncertainty and where we do not have control of the variables that affect the problem . It is to think in a different way and it allows us , with the use of ethnographic tools , to give it a human approach , adding great value to the solutions
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16256 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection I´m a simple person , who wish know better yourself , and my challenge is to improve my own life . I lived abroad for three years , and during this time I didn´t work on professional projects . Now , I must come back into my career and the same time that makes me happy and enthusiastic , the fear , confused and insecurity full me and paralise me I need to guide my actions to maximize assertions between my personal satisfaction and needs , saving time and money . To support me in this challenge I choose use the tool Mind Mappping to visualize and identify opportunities and questions about my own career and professional future . Application I start the process by choosing the central thema " Career " . I had several possibilities , for example , to improve myself in my current professional field , to completely change my professional field or even to become myself an entrepreneur . So I branched out my career map with these choices and each of them with the following questions that I also learned in the Design Thinking process : " What do I know about each of these subjects ? " , " What if I knew ? " and " What did I still need to know " ? For the ramification of my current profession , I have enlisted my experiences and abilities . For the option of complete career change , I mentioned a new career option with which I identify myself and the option of entrepreneurship , I identified that there could be many options . Through a search in my own professional history and also a market update , the subjects listed in each of the opportunities clearly showed me the longest and the longest route and the effort to reach each stage . Insight & Approach Knowing and being able to use the Mind Mapping tool through the knowledge acquired by Design Thinking allowed me to graphically visualize career options , as well as the effort to put myself in the direction of each one of them , which allowed me , in a more practical and understand the size of my challenges and identify what would be the best alternative for the moment , which in the end was to seek more knowledge to update me and maintain my current career , since a career change at that moment would require much more effort and uncertainties . This tool is very useful , even to help me internalize the knowledge of the subjects that I still need to study .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection I´m a simple person , who wish know better yourself , and my challenge is to improve my own life . I lived abroad for three years , and during this time I didn´t work on professional projects . Now , I must come back into my career and the same time that makes me happy and enthusiastic , the fear , confused and insecurity full me and paralise me I need to guide my actions to maximize assertions between my personal satisfaction and needs , saving time and money . To support me in this challenge I choose use the tool Mind Mappping to visualize and identify opportunities and questions about my own career and professional future . Application I start the process by choosing the central thema " Career " . I had several possibilities , for example , to improve myself in my current professional field , to completely change my professional field or even to become myself an entrepreneur . So I branched out my career map with these choices and each of them with the following questions that I also learned in the Design Thinking process : " What do I know about each of these subjects ? " , " What if I knew ? " and " What did I still need to know " ? For the ramification of my current profession , I have enlisted my experiences and abilities . For the option of complete career change , I mentioned a new career option with which I identify myself and the option of entrepreneurship , I identified that there could be many options . Through a search in my own professional history and also a market update , the subjects listed in each of the opportunities clearly showed me the longest and the longest route and the effort to reach each stage . Insight & Approach Knowing and being able to use the Mind Mapping tool through the knowledge acquired by Design Thinking allowed me to graphically visualize career options , as well as the effort to put myself in the direction of each one of them , which allowed me , in a more practical and understand the size of my challenges and identify what would be the best alternative for the moment , which in the end was to seek more knowledge to update me and maintain my current career , since a career change at that moment would require much more effort and uncertainties . This tool is very useful , even to help me internalize the knowledge of the subjects that I still need to study .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22029 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Assignment - Reflection – Visualization
Name : Shirley Medina
Company : Applied Materials Inc.
Challenge & Selection :
As soon as I receive a client request , I start thinking how to approach it . I ask questions over the telephonic discussion or mail to the client to help me visualize exactly what is required .
Then I sit down to understand the requirement and identify possible solutions to the requirement of the stakeholder . The challenge is to understand and give them what they want , keeping aside what we know . My stakeholders are mostly automobile dealers and sales promoters for their product . I help them build a marketing creative . I interpret their words and thoughts into illustrations and images to help in their services which will be later delivered to their customer . I also suggest them opportunities for improvements or solutions . This project was about Customer journey through a supermarket . How he can use a single Contactless credit card for charging his car when parked at the parking lot , at the supermarket premise and how he can use the same card to do his shopping all at the same time , easily cutting downtime . Earlier which was 10 steps process and by using 2 separate cards can now be transformed to a single card and 4 easy steps process with the new customer card .
Application :
I usually begin with a draft sketch with a simple pen on a paper . Firstly , to make it clear to myself . I redraw if required , I change my ideas if required . Sketching can be used for capturing exploring thoughts , ideas and then sharing the idea too . To avoid any communication gaps and understanding gaps which possibly can rise due to inter - cultural upbringings , can be sorted by using sketching the prototypes . Prototypes are an effective way to make our ideas flexible and ensuring the idea is communicated effectively .
If there are some gaps , I reapproach the stakeholders via mail or scheduling a second call with them . I share the rough draft and discuss my ideas with them . Then i create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group or individual stakeholder [ point of contact ] . Most of the times , more ideas prop up from the stake holders after they visually see the idea on paper .
The final version of graphic is either created using Adobe illustrator or power point as per their requirement . Adobe illustrator is used in case it goes for print . Power point or illustrator or photoshop is used in case of media / laptop .
For a better fine tuning , peer review and discussion within my team members is done before the final product is shared with the stakeholder . I incorporate any constructive ideas from my peers to produce the best version to the stakeholder .
Insight & Approach :
How does the above help me is , by to - and - fro discussion with stake holders and with my peer team members . The design gets perfect implementation for all their problem / solutions
The draft graphic gives the stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential requirement or problems .
While they could create the graphic from a blank slate in a collaborative manner , starting with a draft sketch starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing any points – and can more quickly forward , gain new insights about the product between key entities instead of taking time to identify them .
The use of visualization activity as a starting point for a series of design thinking activities helps share most valuable ideas , aspects , insights and learning . Then the revised graphic that incorporates their combined feedback can serve as a reference tool to create the PERFECT solution to the stakeholder .
| EMAIL:
ID_NUM:
NAME_STUDENT: Shirley Medina
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Assignment - Reflection – Visualization
Name : Shirley Medina
Company : Applied Materials Inc.
Challenge & Selection :
As soon as I receive a client request , I start thinking how to approach it . I ask questions over the telephonic discussion or mail to the client to help me visualize exactly what is required .
Then I sit down to understand the requirement and identify possible solutions to the requirement of the stakeholder . The challenge is to understand and give them what they want , keeping aside what we know . My stakeholders are mostly automobile dealers and sales promoters for their product . I help them build a marketing creative . I interpret their words and thoughts into illustrations and images to help in their services which will be later delivered to their customer . I also suggest them opportunities for improvements or solutions . This project was about Customer journey through a supermarket . How he can use a single Contactless credit card for charging his car when parked at the parking lot , at the supermarket premise and how he can use the same card to do his shopping all at the same time , easily cutting downtime . Earlier which was 10 steps process and by using 2 separate cards can now be transformed to a single card and 4 easy steps process with the new customer card .
Application :
I usually begin with a draft sketch with a simple pen on a paper . Firstly , to make it clear to myself . I redraw if required , I change my ideas if required . Sketching can be used for capturing exploring thoughts , ideas and then sharing the idea too . To avoid any communication gaps and understanding gaps which possibly can rise due to inter - cultural upbringings , can be sorted by using sketching the prototypes . Prototypes are an effective way to make our ideas flexible and ensuring the idea is communicated effectively .
If there are some gaps , I reapproach the stakeholders via mail or scheduling a second call with them . I share the rough draft and discuss my ideas with them . Then i create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group or individual stakeholder [ point of contact ] . Most of the times , more ideas prop up from the stake holders after they visually see the idea on paper .
The final version of graphic is either created using Adobe illustrator or power point as per their requirement . Adobe illustrator is used in case it goes for print . Power point or illustrator or photoshop is used in case of media / laptop .
For a better fine tuning , peer review and discussion within my team members is done before the final product is shared with the stakeholder . I incorporate any constructive ideas from my peers to produce the best version to the stakeholder .
Insight & Approach :
How does the above help me is , by to - and - fro discussion with stake holders and with my peer team members . The design gets perfect implementation for all their problem / solutions
The draft graphic gives the stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential requirement or problems .
While they could create the graphic from a blank slate in a collaborative manner , starting with a draft sketch starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing any points – and can more quickly forward , gain new insights about the product between key entities instead of taking time to identify them .
The use of visualization activity as a starting point for a series of design thinking activities helps share most valuable ideas , aspects , insights and learning . Then the revised graphic that incorporates their combined feedback can serve as a reference tool to create the PERFECT solution to the stakeholder .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Shirley Medina"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1790 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Describe your challenge , including all relevant information .
Over the past decade , the financial industry in the United States has faced an unprecedented number of transformative challenges including sweeping regulatory reforms with tougher compliance burdens . This regulatory scrutiny has forced a number of banking institutions , including my client , to begin a journey of “ defining and driving a culture of risk resiliency across the bank ” .
This challenge is what can be easily described as a “ wicked problem ” where the stakeholders of the bank , especially senior management , ca n't seem to agree on a definition of what resiliency or even culture is , much less agree on a solution or a way of achieve a culture of resiliency . In essence , as Rosangela Watkins points out , “ the only way to see if something works is to try it ” .
So , our challenge of defining resiliency and developing a momentum plan to drive a culture of resiliency by aligning a group of 50 + internal stakeholders from diverse backgrounds ( business development , technology , operations ) , is an ideal challenge for design thinking , in general and visualization , in particular .
Selection : In your own words , briefly describe the tool you selected
I specifically selected visualization because I needed a tool that could avoid endless debates amongst the diverse stakeholder on how they might define risk , resiliency and culture , all concepts that are complex and where no right or wrong answer truly exists . As Rosangela Watkins writes , “ when we´re talking and we´re verbalizing things we see internally , we may all be understanding the words in a slightly different way . ” So , the challenge requires a tool that is able to explore those different internal interpretations , find common patterns or threads , and begin to think synthesize it .
The strength behind this tool is that the stakeholders can all “ tap into a single picture ” . This is critical because people support what they help to create and visualization is the process of creating a picture of something – like a culture of risk resiliency – that doesn´t yet exist in this particular organization . “ It´s creating pictures of something that will soon be ” . Rosangela Watkins
Application : Describe how you applied the tool you selected to your challenge
In order to apply this tool effectively during the actual half - day session whose objective was , in part , to align around a common definition of risk resiliency and develop a momentum plan to drive a culture of resiliency across the bank , I took the following steps :
1 . Conducted numerous interviews with key stakeholders across three areas ( business , technology ,
and operations ) to understand their definition of resiliency and consider an appropriate analogy
2 . Eight different images where created for each of the most relevant analogies provided by the
interviewees , including : resiliency is the plumbing that Wall Street is built on , burying the electric lines , or the foundation of a house .
3 . As the senior leadership team arrived the day of the session , I asked them to reflect on all of the
analogies that they had shared with us and asked them to answer “ what the analogies shared in common ” . I wanted them to see that in spite of the fact that they were all different , there was a common pattern that ran through all of them — the fact that these images all represented resiliency as the “ foundation ” on which the bank was built on .
4 . After conducting a number of introductory presentations and activities that helped clarify and
align the stakeholder on the rationale for why a culture of risk resiliency was so important now , I developed a specific visualization activity that asked them to image a time in the future ( say 3 - 5
years out ) where , in this utopian ideal , they have been successful in evolving their culture to drive and sustain resiliency at the bank . They were then asked to write a headline to communicate their vision forcefully and optimistically and draw an image that captures what good looks like .
5 . After having crafted the headlines to the article , the groups began to converge on a number of
different images all of which , except for one , were distinctly different to the original eight analogies . The groups were then asked to share their work to the rest of the group and focus , in particular , on the discussions and thought process that went into the image .
6 . As the groups began to share their pictures and thoughts , there was a general sense of excitement
among the senior leadership team as they began to rally around several of these visuals . Perhaps it was because they began to sense that alignment was possible ? That the future they were visualizing was possible ? After approximately 10 minutes , one new image was proposed that seems to catch on like wildfire — that of Atlas supporting the World . After a few minor iterations , it became clear that the message for this senior leadership team would be that risk resiliency was “ the power to prevail ” .
Insight : Describe the insight you gained from applying the tool you selected to your challenge
I would highlight two new , key insights :
1 . Visualization helps garner buy - in more easily . While it is easy to pick apart a sentence by
focusing on the dislike or rejection of one word or focusing on the “ interpretation ” of another , visualization seems to be a more universal language . It allows us to first and foremost share in the joy of “ success ” in aligning around a common picture . This makes verbalization , or putting words behind the image , become a much easier feat to accomplish .
2 . Visualization also allows for an easier exchange of observations , ideas , and insights amongst the
stakeholders . As the sense of alignment and consensus begins to grow as stakeholders discuss the different images , it becomes easier to engage an even wider number of participants into the discussion and deepen the conversation . Since it is difficult to disagree with a drawing , the conversation becomes lively and engaging , rather that confrontational . As a result , it is much easier to exploit the creativity amongst the group to generate a new and novel solution .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
One of the things I would do differently is use visualization jointly with storytelling . While visualization allowed the group of senior leaders to achieve alignment around the definition of resiliency and eventually develop a momentum plan with a number of key initiatives geared to drive a culture of resiliency , it is important to keep in mind what Rosangela Watkins highlighted when she stated that , “ it´s not about the list of things we have to do , it´s about the connection that we give to people about a piece of information that we´re trying to share ” .
In this case , I think using storytelling in developing the momentum plan would have allowed the senior leadership team to create a powerful means of creating a “ purpose ” or a “ cause ” that could have ignited and united all employees in the organization around the initiatives that they would be in charge of implementing across the organization . Rather than create a list of interesting initiatives to “ solve ” the challenges of evolving a culture of resiliency as we did , storytelling would have allowed us to find a way to ignite and untie people because stories are an agent of change … they change our hearts and minds .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Describe your challenge , including all relevant information .
Over the past decade , the financial industry in the United States has faced an unprecedented number of transformative challenges including sweeping regulatory reforms with tougher compliance burdens . This regulatory scrutiny has forced a number of banking institutions , including my client , to begin a journey of “ defining and driving a culture of risk resiliency across the bank ” .
This challenge is what can be easily described as a “ wicked problem ” where the stakeholders of the bank , especially senior management , ca n't seem to agree on a definition of what resiliency or even culture is , much less agree on a solution or a way of achieve a culture of resiliency . In essence , as Rosangela Watkins points out , “ the only way to see if something works is to try it ” .
So , our challenge of defining resiliency and developing a momentum plan to drive a culture of resiliency by aligning a group of 50 + internal stakeholders from diverse backgrounds ( business development , technology , operations ) , is an ideal challenge for design thinking , in general and visualization , in particular .
Selection : In your own words , briefly describe the tool you selected
I specifically selected visualization because I needed a tool that could avoid endless debates amongst the diverse stakeholder on how they might define risk , resiliency and culture , all concepts that are complex and where no right or wrong answer truly exists . As Rosangela Watkins writes , “ when we´re talking and we´re verbalizing things we see internally , we may all be understanding the words in a slightly different way . ” So , the challenge requires a tool that is able to explore those different internal interpretations , find common patterns or threads , and begin to think synthesize it .
The strength behind this tool is that the stakeholders can all “ tap into a single picture ” . This is critical because people support what they help to create and visualization is the process of creating a picture of something – like a culture of risk resiliency – that doesn´t yet exist in this particular organization . “ It´s creating pictures of something that will soon be ” . Rosangela Watkins
Application : Describe how you applied the tool you selected to your challenge
In order to apply this tool effectively during the actual half - day session whose objective was , in part , to align around a common definition of risk resiliency and develop a momentum plan to drive a culture of resiliency across the bank , I took the following steps :
1 . Conducted numerous interviews with key stakeholders across three areas ( business , technology ,
and operations ) to understand their definition of resiliency and consider an appropriate analogy
2 . Eight different images where created for each of the most relevant analogies provided by the
interviewees , including : resiliency is the plumbing that Wall Street is built on , burying the electric lines , or the foundation of a house .
3 . As the senior leadership team arrived the day of the session , I asked them to reflect on all of the
analogies that they had shared with us and asked them to answer “ what the analogies shared in common ” . I wanted them to see that in spite of the fact that they were all different , there was a common pattern that ran through all of them — the fact that these images all represented resiliency as the “ foundation ” on which the bank was built on .
4 . After conducting a number of introductory presentations and activities that helped clarify and
align the stakeholder on the rationale for why a culture of risk resiliency was so important now , I developed a specific visualization activity that asked them to image a time in the future ( say 3 - 5
years out ) where , in this utopian ideal , they have been successful in evolving their culture to drive and sustain resiliency at the bank . They were then asked to write a headline to communicate their vision forcefully and optimistically and draw an image that captures what good looks like .
5 . After having crafted the headlines to the article , the groups began to converge on a number of
different images all of which , except for one , were distinctly different to the original eight analogies . The groups were then asked to share their work to the rest of the group and focus , in particular , on the discussions and thought process that went into the image .
6 . As the groups began to share their pictures and thoughts , there was a general sense of excitement
among the senior leadership team as they began to rally around several of these visuals . Perhaps it was because they began to sense that alignment was possible ? That the future they were visualizing was possible ? After approximately 10 minutes , one new image was proposed that seems to catch on like wildfire — that of Atlas supporting the World . After a few minor iterations , it became clear that the message for this senior leadership team would be that risk resiliency was “ the power to prevail ” .
Insight : Describe the insight you gained from applying the tool you selected to your challenge
I would highlight two new , key insights :
1 . Visualization helps garner buy - in more easily . While it is easy to pick apart a sentence by
focusing on the dislike or rejection of one word or focusing on the “ interpretation ” of another , visualization seems to be a more universal language . It allows us to first and foremost share in the joy of “ success ” in aligning around a common picture . This makes verbalization , or putting words behind the image , become a much easier feat to accomplish .
2 . Visualization also allows for an easier exchange of observations , ideas , and insights amongst the
stakeholders . As the sense of alignment and consensus begins to grow as stakeholders discuss the different images , it becomes easier to engage an even wider number of participants into the discussion and deepen the conversation . Since it is difficult to disagree with a drawing , the conversation becomes lively and engaging , rather that confrontational . As a result , it is much easier to exploit the creativity amongst the group to generate a new and novel solution .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
One of the things I would do differently is use visualization jointly with storytelling . While visualization allowed the group of senior leaders to achieve alignment around the definition of resiliency and eventually develop a momentum plan with a number of key initiatives geared to drive a culture of resiliency , it is important to keep in mind what Rosangela Watkins highlighted when she stated that , “ it´s not about the list of things we have to do , it´s about the connection that we give to people about a piece of information that we´re trying to share ” .
In this case , I think using storytelling in developing the momentum plan would have allowed the senior leadership team to create a powerful means of creating a “ purpose ” or a “ cause ” that could have ignited and united all employees in the organization around the initiatives that they would be in charge of implementing across the organization . Rather than create a list of interesting initiatives to “ solve ” the challenges of evolving a culture of resiliency as we did , storytelling would have allowed us to find a way to ignite and untie people because stories are an agent of change … they change our hearts and minds .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10908 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | pg . 1 Design Thinking : Visualization
Example Reflection – Visualization
Challenge & Selection
The first tool from the Design Thinking Tools that I have begun utilizing in
my practice at Airtel is Visualization . As a Business Process Manager in the Non - Performing Loan General Division , I am responsible for designing and building processes that offer viable and sustainable restructuring solutions tailored to customer needs . I create these processes through a lean operating model that enhances customer negotiation eliminating non - value steps across the value chain .
At times , aligning and mobilizing stakeholders from Product Development
Branches , Call Centers , Credit Underwriting , Loan Administrations , Credit Policy and Legal Departments , can be a challenge . Given the number of years that Greece has been under economic recession , making solutions , offering and processes are more complex .
Explain / describing our restructuring solutions and processes in text is more
open to interpretation from diverse mental model , which is influenced by its academic training and work experiences . Visualization eliminates ambiguity while creating a collaborative environment . It consciously adds imagery into our processes and solutions , and focuses on bringing an idea to life , therefore simplifying team collaboration .
Creating stories that go to the heart help designers cultivate empathy in every
phase of their work . By implementing these empathic stories , more excitement is generated for new ideas ( Liedka & Ogilvie , 2011 ) . Visualization as a mother of all design tools and can be applied to all stages of Design Thinking . In this exercise , I will describe it through the lenses of “ What is ” and “ What if ”
Application
First , I begin my processes by creating a straw main graphic to understand the
environmental factors : internal processes , customers , macroeconomics . I then define the problem domain with regards to the restructuring loan solutions and processes . I arranged meetings with all stakeholders , including external customers , to document the remedial customer journey . I then divide the stakeholders in two separate teams ; one team focusing on restructuring solutions characteristics and one for the processes focusing on frontline negotiation .
Using sticky notes to facilitate group discussion , Group # 1 will discuss the
answers to possible questions such as : “ What are the missing parts of our solutions ? Are they suitable for our customer given the long - lasting recession ? ” , and “ How can we improve our redefault rates ? ” . Through visualization , we document the “ What is ” and then try to visualize the “ What if ” through video and photographs of customer interviews at the branch level . The group will try to visualize in what context our customer is in , given the lasting Greek economic recession . To address this idea , they may discuss the question , “ How about providing a viable solution to a customer given the economic affordability ? ” Using colorful pens , they take notes and share ideas of new restructuring solutions through visualization .
The second group will use the white board to address the “ what is ” process .
They try to make interconnections between nodes to grasp the new concept of customer negotiations , the “ what if ” . Lanes are drawn on the board to represent both
pg . 2 Design Thinking : Visualization
customer and various departments , lines can be added to show interactions between the different activities ( swimline diagram ) . The problem can be broken into components that could alter the sequence . By moving the solution component to the branch level , the customer negotiation concept can be met . But as the white board depicts , this solution component requires a large amount of input data from various bank systems , which makes the process slow and difficult to negotiate . Then , the group can visualize the automatic retrieval of bank data through interfaces to which every stakeholder agreed upon and committed to implement . The final image is the visualization of all the actions needed and acts as a reference tool for work .
Insight & Approach
Be applying the “ mother ” of the design tools in my own practice , I have
realized that complex problems can be communicated effectively to diverge stakeholders and thereby avoiding ambiguity to the best of our abilities . Different departments are able to see the “ big picture ” of our core processes and understand the restructuring solutions , while acknowledging the interaction between others main objectives and responsibilities . They also help the audience of stakeholders to define areas of improvement cutting through department functional silos .
Practicing this tool in my work has allowed me to improve , day by day , my
ability to identify areas of opportunity . Simple sticky notes convey the message well enough , while stimulating the right side of the brain . Dividing the difficult problem to small components helped our company “ attack ” smaller problems , make quick wins , all while maintaining our enthusiasm . I would like to recall , the use of the white board in our second group . The branch manager most times will draw a “ turtle ” for the user inputs from various systems . The turtle is metaphor that helps us to immediately grasp the idea of interface automation .
Working with agile teams in projects helped us visualize the use of teams in
delivering the project in small sprints . The challenge for me is to use Design Tools , Agile and Lean Methodology to both innovate , and provide quick deliverables and lean processes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: pg . 1 Design Thinking : Visualization
Example Reflection – Visualization
Challenge & Selection
The first tool from the Design Thinking Tools that I have begun utilizing in
my practice at Airtel is Visualization . As a Business Process Manager in the Non - Performing Loan General Division , I am responsible for designing and building processes that offer viable and sustainable restructuring solutions tailored to customer needs . I create these processes through a lean operating model that enhances customer negotiation eliminating non - value steps across the value chain .
At times , aligning and mobilizing stakeholders from Product Development
Branches , Call Centers , Credit Underwriting , Loan Administrations , Credit Policy and Legal Departments , can be a challenge . Given the number of years that Greece has been under economic recession , making solutions , offering and processes are more complex .
Explain / describing our restructuring solutions and processes in text is more
open to interpretation from diverse mental model , which is influenced by its academic training and work experiences . Visualization eliminates ambiguity while creating a collaborative environment . It consciously adds imagery into our processes and solutions , and focuses on bringing an idea to life , therefore simplifying team collaboration .
Creating stories that go to the heart help designers cultivate empathy in every
phase of their work . By implementing these empathic stories , more excitement is generated for new ideas ( Liedka & Ogilvie , 2011 ) . Visualization as a mother of all design tools and can be applied to all stages of Design Thinking . In this exercise , I will describe it through the lenses of “ What is ” and “ What if ”
Application
First , I begin my processes by creating a straw main graphic to understand the
environmental factors : internal processes , customers , macroeconomics . I then define the problem domain with regards to the restructuring loan solutions and processes . I arranged meetings with all stakeholders , including external customers , to document the remedial customer journey . I then divide the stakeholders in two separate teams ; one team focusing on restructuring solutions characteristics and one for the processes focusing on frontline negotiation .
Using sticky notes to facilitate group discussion , Group # 1 will discuss the
answers to possible questions such as : “ What are the missing parts of our solutions ? Are they suitable for our customer given the long - lasting recession ? ” , and “ How can we improve our redefault rates ? ” . Through visualization , we document the “ What is ” and then try to visualize the “ What if ” through video and photographs of customer interviews at the branch level . The group will try to visualize in what context our customer is in , given the lasting Greek economic recession . To address this idea , they may discuss the question , “ How about providing a viable solution to a customer given the economic affordability ? ” Using colorful pens , they take notes and share ideas of new restructuring solutions through visualization .
The second group will use the white board to address the “ what is ” process .
They try to make interconnections between nodes to grasp the new concept of customer negotiations , the “ what if ” . Lanes are drawn on the board to represent both
pg . 2 Design Thinking : Visualization
customer and various departments , lines can be added to show interactions between the different activities ( swimline diagram ) . The problem can be broken into components that could alter the sequence . By moving the solution component to the branch level , the customer negotiation concept can be met . But as the white board depicts , this solution component requires a large amount of input data from various bank systems , which makes the process slow and difficult to negotiate . Then , the group can visualize the automatic retrieval of bank data through interfaces to which every stakeholder agreed upon and committed to implement . The final image is the visualization of all the actions needed and acts as a reference tool for work .
Insight & Approach
Be applying the “ mother ” of the design tools in my own practice , I have
realized that complex problems can be communicated effectively to diverge stakeholders and thereby avoiding ambiguity to the best of our abilities . Different departments are able to see the “ big picture ” of our core processes and understand the restructuring solutions , while acknowledging the interaction between others main objectives and responsibilities . They also help the audience of stakeholders to define areas of improvement cutting through department functional silos .
Practicing this tool in my work has allowed me to improve , day by day , my
ability to identify areas of opportunity . Simple sticky notes convey the message well enough , while stimulating the right side of the brain . Dividing the difficult problem to small components helped our company “ attack ” smaller problems , make quick wins , all while maintaining our enthusiasm . I would like to recall , the use of the white board in our second group . The branch manager most times will draw a “ turtle ” for the user inputs from various systems . The turtle is metaphor that helps us to immediately grasp the idea of interface automation .
Working with agile teams in projects helped us visualize the use of teams in
delivering the project in small sprints . The challenge for me is to use Design Tools , Agile and Lean Methodology to both innovate , and provide quick deliverables and lean processes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11173 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Sarah Calixto
Reflection – Mind Mapping
Challenge & Selection
There is currently a significant opportunity in the Oil and Gas industry for clear cost reduction driven by innovative ideas . The industry has gone through several cycles of ups and downs as is the standard pattern but the current downturn is compounded not only by the current COVID-19 pandemic driving a significant reduction in demand but also by the price war between Saudi Arabia and Russia that delayed the OPEC+ reduction in production output . Other methods for Continuous Improvement by themselves will not drive deep enough understanding on any other untapped opportunities to drive this cost reductions in an innovative way . The scope includes a set of clients that are willing to be transparent in the discussions to ensure we can define mutual value and implementation of solutions that will not only create value for the company but maintain viability of both companies as we come out of the current challenging business environment . Initial exploration was done at the top levels of both companies to define the guiding principles and focus areas for the collaboration by means of interviews .
After the interviews with the top leaders of the organizations and with a clear understanding of the focus areas the approach was to hold a workshop with the identified stakeholders to discover all the available information and establish areas of current activities and processes that are not working and others that may have potential and can be further explored within the identified focus area . This workshop resulted in significant amount quantitative and qualitative data . With such amount of data , the next more obvious step was to establish some patterns and insights that would lead to creative solutions . Therefore , we selected the Mind Mapping tool .
Application
For our mind mapping workshop , we identified an additional set of stakeholders that hold key knowledge of the various functions that might be impacted by any actions taken as part of the solutions as well as key subject matter experts . The workshop was done virtually using Mural and through zoom . Participants from both the client and us were in attendance . The first step was to provide an overview of the earlier activities that yielded the data that they will be reviewing and acting on and presentation of the data . At this point we assigned 20 minutes to become familiar with the data and start exploring whether they see any specific information that might be similar in nature that potentially have a similar theme . The data is spread in color coded post its that we asked the workshop participants to then start moving into sets of data that could have a similar theme . This resulted in seven buckets of similar categories . Next as a team we discussed and identified a main topic for each of the buckets of information and assign a specific theme . Upon further team discussion , we identified that two of the data sets could then be merged and assigned a larger theme reducing the clusters to 6 . At this point , we took the opportunity to use the quantitative data associated with the specific themes and established the top three priorities to further explore based on the highest potential impact if solutions are implemented .
Using the top 3 categories we then did the exercise called “ How might we … . ” Which is the last step of mind mapping to define the design criteria statements . The method of defining the how might we
Sarah Calixto
statements is aligned with the design criteria statements , in which if anything were possible what criteria would our new design meet ? The first step was to assign each workshop participant to develop individually in post - it ’s a statement for each of the three categories identified . Once everyone had captured the “ How might we ” statements , the team was given the opportunity to review all the statements developed . Next we voted as a team on the main statement that more completely establishes the intent of the insights obtained from the data . These were then carried forward to identify solutions .
Insight & Approach
What I have learned from conducting this activity is that collaboration is critical and having the representatives from both client and us together with the clear understanding of transparency and innovation allowed us to uncover great opportunities . The discussions to define the real themes yield areas of focus that we alone would not have even sought to investigate as an opportunity . Looking at the themes and insights resulting from the activity from both perspectives in collaboration allowed us to identify areas where in some cases we were not fully aware of the collaborative opportunity . With regards to the statements , taking in consideration if anything was possible also allowed us to set higher ambitions that could lead to breakthrough solutions . The participants commented of how they enjoyed the discussions and the statement starters was a new approach for them to use as well .
In the future , I think there is value of having the full set of stakeholders and subject matter experts involved earlier in the process so that they can also contribute to the data with their specific experiences and insights . Also , with regards to the statement starters there is also an opportunity that instead of selecting the best , we can also combine them into a more comprehensive if needed .
| EMAIL:
ID_NUM:
NAME_STUDENT: Sarah Calixto, Sarah Calixto
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Sarah Calixto
Reflection – Mind Mapping
Challenge & Selection
There is currently a significant opportunity in the Oil and Gas industry for clear cost reduction driven by innovative ideas . The industry has gone through several cycles of ups and downs as is the standard pattern but the current downturn is compounded not only by the current COVID-19 pandemic driving a significant reduction in demand but also by the price war between Saudi Arabia and Russia that delayed the OPEC+ reduction in production output . Other methods for Continuous Improvement by themselves will not drive deep enough understanding on any other untapped opportunities to drive this cost reductions in an innovative way . The scope includes a set of clients that are willing to be transparent in the discussions to ensure we can define mutual value and implementation of solutions that will not only create value for the company but maintain viability of both companies as we come out of the current challenging business environment . Initial exploration was done at the top levels of both companies to define the guiding principles and focus areas for the collaboration by means of interviews .
After the interviews with the top leaders of the organizations and with a clear understanding of the focus areas the approach was to hold a workshop with the identified stakeholders to discover all the available information and establish areas of current activities and processes that are not working and others that may have potential and can be further explored within the identified focus area . This workshop resulted in significant amount quantitative and qualitative data . With such amount of data , the next more obvious step was to establish some patterns and insights that would lead to creative solutions . Therefore , we selected the Mind Mapping tool .
Application
For our mind mapping workshop , we identified an additional set of stakeholders that hold key knowledge of the various functions that might be impacted by any actions taken as part of the solutions as well as key subject matter experts . The workshop was done virtually using Mural and through zoom . Participants from both the client and us were in attendance . The first step was to provide an overview of the earlier activities that yielded the data that they will be reviewing and acting on and presentation of the data . At this point we assigned 20 minutes to become familiar with the data and start exploring whether they see any specific information that might be similar in nature that potentially have a similar theme . The data is spread in color coded post its that we asked the workshop participants to then start moving into sets of data that could have a similar theme . This resulted in seven buckets of similar categories . Next as a team we discussed and identified a main topic for each of the buckets of information and assign a specific theme . Upon further team discussion , we identified that two of the data sets could then be merged and assigned a larger theme reducing the clusters to 6 . At this point , we took the opportunity to use the quantitative data associated with the specific themes and established the top three priorities to further explore based on the highest potential impact if solutions are implemented .
Using the top 3 categories we then did the exercise called “ How might we … . ” Which is the last step of mind mapping to define the design criteria statements . The method of defining the how might we
Sarah Calixto
statements is aligned with the design criteria statements , in which if anything were possible what criteria would our new design meet ? The first step was to assign each workshop participant to develop individually in post - it ’s a statement for each of the three categories identified . Once everyone had captured the “ How might we ” statements , the team was given the opportunity to review all the statements developed . Next we voted as a team on the main statement that more completely establishes the intent of the insights obtained from the data . These were then carried forward to identify solutions .
Insight & Approach
What I have learned from conducting this activity is that collaboration is critical and having the representatives from both client and us together with the clear understanding of transparency and innovation allowed us to uncover great opportunities . The discussions to define the real themes yield areas of focus that we alone would not have even sought to investigate as an opportunity . Looking at the themes and insights resulting from the activity from both perspectives in collaboration allowed us to identify areas where in some cases we were not fully aware of the collaborative opportunity . With regards to the statements , taking in consideration if anything was possible also allowed us to set higher ambitions that could lead to breakthrough solutions . The participants commented of how they enjoyed the discussions and the statement starters was a new approach for them to use as well .
In the future , I think there is value of having the full set of stakeholders and subject matter experts involved earlier in the process so that they can also contribute to the data with their specific experiences and insights . Also , with regards to the statement starters there is also an opportunity that instead of selecting the best , we can also combine them into a more comprehensive if needed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sarah Calixto",
"Sarah Calixto"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6023 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and Selection
Storytelling describes the social and cultural activity of sharing stories and experiences . Every culture has its own stories or narratives which are shared as a means of entertainment , motivation and even education . It is also , as I have learned from this course on Design Thinking , an effective tool in not only solving problems but also creating a cause . Below is an instance in which I selected storytelling as a way to not only get people on board with an idea but also to help unite them towards a cause .
During the lockdown imposed due to the COVID-19 pandemic in March 2020 , many people were faced with the formidable task of procuring basic essentials themselves and their families . In such a depressing and distressing situation , I was faced with the challenge of lending a helping hand and trying to provide assistance to the most vulnerable in our town . With this vision in mind I contacted a few like - minded individuals to pool in ideas on how to address this problem . After a lot of deliberation , we finally discovered a potential solution in the form of an online store for groceries and other essential commodities as well as a home delivery service . This would enable those who could not come out of their homes to have their essentials delivered to their doorstep without putting their health at risk . However , another problem unfortunately arose . A few people were daunted by the idea . They lacked the motivation and drive and did not see a way it was possible .
Application
To tackle this problem , I resorted to a narration of a story from my own experience in my locality . There is an old lady who lives alone and who was distressed by her inability to procure basic essentials . As neighbours , we all rallied to help her but it was a short - term enterprise . She needed something more reliable . I told them seeing this old lady struggle to get her essentials made me realise there were so many more out there in her situation , which is why I had asked them to come together and come up with ideas to help elderly people like her as well as other people . I reiterated that the online store and delivery service solution we had come up with would truly enable us to help such people in need and we would also be fulfilling our social responsibilities .
Insight and Approach
After narrating the story and presenting the vision behind this need to help people , everyone was motivated and it helped bring everyone together to work hard for the cause .
Where persuasion did not work , storytelling had the desired effect and the team got together to successfully launch an online service that was hygienic and maintained the protocols issued by the government for this pandemic . We started by contacting suppliers , keeping inventory of some essential items then proceeded to launch an online app that was fairly easy to navigate and use for people to place their order . The orders were delivered by a designated few of us and we followed all sanitizing and social distancing protocols to ensure that the customers were never given even a single moment to be concerned about their wellbeing . This project has become a huge success and now we have more than five hundred customers ( we initially had under 20 ! ) .
From this I learnt that storytelling is a powerful tool and has a high impact factor and this course has shown me how beneficial it would be to if I continued using it in future instances to overcome hurdles that would otherwise seem too hard to conquer without storytelling .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and Selection
Storytelling describes the social and cultural activity of sharing stories and experiences . Every culture has its own stories or narratives which are shared as a means of entertainment , motivation and even education . It is also , as I have learned from this course on Design Thinking , an effective tool in not only solving problems but also creating a cause . Below is an instance in which I selected storytelling as a way to not only get people on board with an idea but also to help unite them towards a cause .
During the lockdown imposed due to the COVID-19 pandemic in March 2020 , many people were faced with the formidable task of procuring basic essentials themselves and their families . In such a depressing and distressing situation , I was faced with the challenge of lending a helping hand and trying to provide assistance to the most vulnerable in our town . With this vision in mind I contacted a few like - minded individuals to pool in ideas on how to address this problem . After a lot of deliberation , we finally discovered a potential solution in the form of an online store for groceries and other essential commodities as well as a home delivery service . This would enable those who could not come out of their homes to have their essentials delivered to their doorstep without putting their health at risk . However , another problem unfortunately arose . A few people were daunted by the idea . They lacked the motivation and drive and did not see a way it was possible .
Application
To tackle this problem , I resorted to a narration of a story from my own experience in my locality . There is an old lady who lives alone and who was distressed by her inability to procure basic essentials . As neighbours , we all rallied to help her but it was a short - term enterprise . She needed something more reliable . I told them seeing this old lady struggle to get her essentials made me realise there were so many more out there in her situation , which is why I had asked them to come together and come up with ideas to help elderly people like her as well as other people . I reiterated that the online store and delivery service solution we had come up with would truly enable us to help such people in need and we would also be fulfilling our social responsibilities .
Insight and Approach
After narrating the story and presenting the vision behind this need to help people , everyone was motivated and it helped bring everyone together to work hard for the cause .
Where persuasion did not work , storytelling had the desired effect and the team got together to successfully launch an online service that was hygienic and maintained the protocols issued by the government for this pandemic . We started by contacting suppliers , keeping inventory of some essential items then proceeded to launch an online app that was fairly easy to navigate and use for people to place their order . The orders were delivered by a designated few of us and we followed all sanitizing and social distancing protocols to ensure that the customers were never given even a single moment to be concerned about their wellbeing . This project has become a huge success and now we have more than five hundred customers ( we initially had under 20 ! ) .
From this I learnt that storytelling is a powerful tool and has a high impact factor and this course has shown me how beneficial it would be to if I continued using it in future instances to overcome hurdles that would otherwise seem too hard to conquer without storytelling .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8741 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I work in a company that helps people to launch or boost their businesses and we have used several of the tools proposed by design thinking . I am quite new to the company and I became interested in this methodology because I find it very effective when thinking about creating enterprises . A short time ago , a client asked us for a solution for her dental office , where the problem lay in the administrative disorganization of the secretaries , who lost appointments and were no longer able to cope with the great growth of the business .
Selection
After making an exhaustive investigation , where we decided to include the ethnographic modality within the office to observe the habits of the secretaries and the flow of patients and their behavior , we decided to try an application to manage the shifts and to achieve a better administration without so much mediation on the part of the secretaries and thus to alleviate their tasks . I chose to test the " Learning Launch " tool with the purpose of learning about patient behavior in relation to online appointments and what to improve from it for a more effective , faster and cheaper use .
Application
Within the company we have trained personnel to create mobile applications , so we refer the order to this area and create a test application , as an experiment . We selected a sample of 20 people to test this minimum viable product ( MVP ) quickly and cheaply and test the hypothesis ( from a mobile application , solve the need for better organization to reduce costs and time + solve the pain of the secretaries and allow them a better working environment ) . In this way , we achieved a cheap experimental application , where we did not pay so much attention to aesthetics , but to the functionality , speed and comfort of this application for the use of the clients as well as for the subsequent collection of data from the secretaries .
Insight
I was really surprised by these results . With only one test , we realized the weak points of the mobile application in relation to what we should improve ( how to better collect data , where we should add more information , how to facilitate contact with the secretaries and what areas we should develop better ) and how effective it was to have this tool for the dental office staff , which quickly adopted the application and felt grateful . The money saved by the client was very great , in addition to the work environment that improved . All this with just one test , which then allowed us to evolve the MVP into a final product . The experiments really work to save money and the speed of being able to iterate on the original idea . It gives you enriching thoughts that help at levels that could not be reached otherwise .
Approach
While the test should be cheap and fast , next time I would make my test a little more complete than this time . Maybe because we saved so much on the aesthetic issue , people had a visualization of the application as " boring " while the image of the dental office is modern and elegant , and the truth is that it did n't take us too long to fix this aspect and it did n't cost us much more money . Then , as I said previously , I think the application met and exceeded expectations and it is a tool that I will use whenever I can so as not to fall in love with my initial idea and allow me to iterate and learn .
Thank you for your time !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I work in a company that helps people to launch or boost their businesses and we have used several of the tools proposed by design thinking . I am quite new to the company and I became interested in this methodology because I find it very effective when thinking about creating enterprises . A short time ago , a client asked us for a solution for her dental office , where the problem lay in the administrative disorganization of the secretaries , who lost appointments and were no longer able to cope with the great growth of the business .
Selection
After making an exhaustive investigation , where we decided to include the ethnographic modality within the office to observe the habits of the secretaries and the flow of patients and their behavior , we decided to try an application to manage the shifts and to achieve a better administration without so much mediation on the part of the secretaries and thus to alleviate their tasks . I chose to test the " Learning Launch " tool with the purpose of learning about patient behavior in relation to online appointments and what to improve from it for a more effective , faster and cheaper use .
Application
Within the company we have trained personnel to create mobile applications , so we refer the order to this area and create a test application , as an experiment . We selected a sample of 20 people to test this minimum viable product ( MVP ) quickly and cheaply and test the hypothesis ( from a mobile application , solve the need for better organization to reduce costs and time + solve the pain of the secretaries and allow them a better working environment ) . In this way , we achieved a cheap experimental application , where we did not pay so much attention to aesthetics , but to the functionality , speed and comfort of this application for the use of the clients as well as for the subsequent collection of data from the secretaries .
Insight
I was really surprised by these results . With only one test , we realized the weak points of the mobile application in relation to what we should improve ( how to better collect data , where we should add more information , how to facilitate contact with the secretaries and what areas we should develop better ) and how effective it was to have this tool for the dental office staff , which quickly adopted the application and felt grateful . The money saved by the client was very great , in addition to the work environment that improved . All this with just one test , which then allowed us to evolve the MVP into a final product . The experiments really work to save money and the speed of being able to iterate on the original idea . It gives you enriching thoughts that help at levels that could not be reached otherwise .
Approach
While the test should be cheap and fast , next time I would make my test a little more complete than this time . Maybe because we saved so much on the aesthetic issue , people had a visualization of the application as " boring " while the image of the dental office is modern and elegant , and the truth is that it did n't take us too long to fix this aspect and it did n't cost us much more money . Then , as I said previously , I think the application met and exceeded expectations and it is a tool that I will use whenever I can so as not to fall in love with my initial idea and allow me to iterate and learn .
Thank you for your time !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16359 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection
The principal apparatus I utilized was the device of Visualization , or Visual Thinking , to accomplish a mutual comprehension of an issue space among a different gathering of partners before endeavoring to distinguish and characterize conceivable answers for the issue . I utilize this approach regularly with our clients , who are government organizations attempting to apply innovation advancements to modernize their central goal or the conveyance of their administrations to their client , which might be U.S. subjects , organizations , and non - residents . I have utilized the system of utilizing a straw man perception of an issue space with an arrangement of inquiries or prompts for exchange to enable a different gathering of partners to gain from each other during the time spent characterizing the extension , limits , key components , and connections between components to consider while recognizing torment focuses and open doors for changes or arrangements . Application I begin the procedure by making a straw man realistic of the issue area . To build up the straw man realistic , I will draw from any current material accessible to comprehend the earth . The current material might be operational or procedural records , preparing materials , showcasing materials , GAO or other reviewing reports . In the event that materials are not accessible , at that point I direct casual meetings with one - three of the partners who fill in as my primary purposes of contact on the activity .
Application
I begin the procedure by making a straw man realistic of the issue area . To build up the straw man realistic , I will draw from any current material accessible to comprehend nature . The current material might be operational or procedural archives , preparing materials , promoting materials , GAO or other examining reports . In the event that materials are not accessible , at that point I direct casual meetings with one - three of the partners who fill in as my fundamental purposes of contact on the activity .
On the off chance that proper to the circumstance , I will acquire the idea to " front - organize / back- arrange " from past research , and talked about in David Gray 's book , " The Connected Company " . The front - arrange / back - arrange approach fortifies the thought that each administration – even an inner administration – has clients with whom the specialist co - op interfaces and inside procedures that empower the association to give the administration . The layout I regularly begin with additionally has a segment on the left to distinguish Partners and Value Chain Providers and a section on the privilege to recognize Oversight Organizations , for example , Congress , GAO , worker 's organizations , backing gatherings , and different elements that may add imperatives to how the association works . The straw man realistic is straightforward , utilizing basic shapes and symbols accessible in Visio or on the Internet . In the event that the front - arrange / back - organize see does n't work , at that point I will make an alternate sort of visual , either in view of an abnormal state process stream with swim paths for various partners , or another configuration . For the action , I will isolate the partners into gatherings of 5 - 6 members each speaking to an alternate association or territory of intrigue . Each
gathering gets a notice estimate duplicate of the straw man realistic that they can compose on straightforwardly , or utilize sticky notes to make remarks . I give them two - three inquiries to reply , for example , 1 ) What key components are absent from the realistic ? 2 ) What might you change about the realistic to make it all the more precisely mirror your concern space ? 3 ) What key experiences do you have about the connections between the elements in your concern space ? I give them roughly 20 minutes to talk about the inquiries and increase the realistic . At that point I have each gathering report out on their responses to those three inquiries while indicating the check ups on their publication . As each gathering reports out , I record shared characteristics in the experiences of each gathering , and after that extra bits of knowledge that originate from the gathering exchange on an extra duplicate of the realistic . After the session , I digitize each gathering 's publication as a curio , make a view that consolidates the mutual and new bits of knowledge from the gathering exchange , and afterward make an updated realistic that joins their criticism and proposed changes that they consented to as a gathering .
Insight & Approach
What I have gained from directing this activity with a few gatherings is that while the realistic – particularly the amended realistic that joins their criticism – is imperative for fortifying their comprehension of the issue they are attempting to comprehend , the more important part of the movement is the common bits of knowledge and shared discovering that happens while they are attempting to characterize their concern space . The realistic gives the various gathering of partners a point of convergence for exchange that enables them to share their viewpoints and form bits of knowledge into potential underlying drivers of their issues . While they could make the realistic from a clear slate in a community oriented way , beginning with a straw man kicks off the discussion for them . They can rapidly distinguish where they are in the realistic – or in the event that they are missing – and would more be able to rapidly increase new experiences about connections between key substances as opposed to setting aside opportunity to recognize them . They can likewise recognize factors in the issue space – that is , it causes them to distinguish what they do n't have the foggiest idea , in what territories they have to acquire data or information to give the qualities to the factors . Since I found that the most profitable viewpoint is the common experiences and learning , next time I would utilize the perception action as a beginning stage for a progression of configuration thinking exercises . At that point the reconsidered realistic that joins their consolidated criticism can fill in as a kind of perspective instrument all through the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection
The principal apparatus I utilized was the device of Visualization , or Visual Thinking , to accomplish a mutual comprehension of an issue space among a different gathering of partners before endeavoring to distinguish and characterize conceivable answers for the issue . I utilize this approach regularly with our clients , who are government organizations attempting to apply innovation advancements to modernize their central goal or the conveyance of their administrations to their client , which might be U.S. subjects , organizations , and non - residents . I have utilized the system of utilizing a straw man perception of an issue space with an arrangement of inquiries or prompts for exchange to enable a different gathering of partners to gain from each other during the time spent characterizing the extension , limits , key components , and connections between components to consider while recognizing torment focuses and open doors for changes or arrangements . Application I begin the procedure by making a straw man realistic of the issue area . To build up the straw man realistic , I will draw from any current material accessible to comprehend the earth . The current material might be operational or procedural records , preparing materials , showcasing materials , GAO or other reviewing reports . In the event that materials are not accessible , at that point I direct casual meetings with one - three of the partners who fill in as my primary purposes of contact on the activity .
Application
I begin the procedure by making a straw man realistic of the issue area . To build up the straw man realistic , I will draw from any current material accessible to comprehend nature . The current material might be operational or procedural archives , preparing materials , promoting materials , GAO or other examining reports . In the event that materials are not accessible , at that point I direct casual meetings with one - three of the partners who fill in as my fundamental purposes of contact on the activity .
On the off chance that proper to the circumstance , I will acquire the idea to " front - organize / back- arrange " from past research , and talked about in David Gray 's book , " The Connected Company " . The front - arrange / back - arrange approach fortifies the thought that each administration – even an inner administration – has clients with whom the specialist co - op interfaces and inside procedures that empower the association to give the administration . The layout I regularly begin with additionally has a segment on the left to distinguish Partners and Value Chain Providers and a section on the privilege to recognize Oversight Organizations , for example , Congress , GAO , worker 's organizations , backing gatherings , and different elements that may add imperatives to how the association works . The straw man realistic is straightforward , utilizing basic shapes and symbols accessible in Visio or on the Internet . In the event that the front - arrange / back - organize see does n't work , at that point I will make an alternate sort of visual , either in view of an abnormal state process stream with swim paths for various partners , or another configuration . For the action , I will isolate the partners into gatherings of 5 - 6 members each speaking to an alternate association or territory of intrigue . Each
gathering gets a notice estimate duplicate of the straw man realistic that they can compose on straightforwardly , or utilize sticky notes to make remarks . I give them two - three inquiries to reply , for example , 1 ) What key components are absent from the realistic ? 2 ) What might you change about the realistic to make it all the more precisely mirror your concern space ? 3 ) What key experiences do you have about the connections between the elements in your concern space ? I give them roughly 20 minutes to talk about the inquiries and increase the realistic . At that point I have each gathering report out on their responses to those three inquiries while indicating the check ups on their publication . As each gathering reports out , I record shared characteristics in the experiences of each gathering , and after that extra bits of knowledge that originate from the gathering exchange on an extra duplicate of the realistic . After the session , I digitize each gathering 's publication as a curio , make a view that consolidates the mutual and new bits of knowledge from the gathering exchange , and afterward make an updated realistic that joins their criticism and proposed changes that they consented to as a gathering .
Insight & Approach
What I have gained from directing this activity with a few gatherings is that while the realistic – particularly the amended realistic that joins their criticism – is imperative for fortifying their comprehension of the issue they are attempting to comprehend , the more important part of the movement is the common bits of knowledge and shared discovering that happens while they are attempting to characterize their concern space . The realistic gives the various gathering of partners a point of convergence for exchange that enables them to share their viewpoints and form bits of knowledge into potential underlying drivers of their issues . While they could make the realistic from a clear slate in a community oriented way , beginning with a straw man kicks off the discussion for them . They can rapidly distinguish where they are in the realistic – or in the event that they are missing – and would more be able to rapidly increase new experiences about connections between key substances as opposed to setting aside opportunity to recognize them . They can likewise recognize factors in the issue space – that is , it causes them to distinguish what they do n't have the foggiest idea , in what territories they have to acquire data or information to give the qualities to the factors . Since I found that the most profitable viewpoint is the common experiences and learning , next time I would utilize the perception action as a beginning stage for a progression of configuration thinking exercises . At that point the reconsidered realistic that joins their consolidated criticism can fill in as a kind of perspective instrument all through the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13082 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – STORYTELLING
Challenge I was working for a sport equipment company , specialized in racket sports . The positioning of the company focused on performance and was mostly driven by the company ’s main sport : tennis . However , this kind of spirit centered on individualism and competition did not really correspond to other kind of racket sports of the brand , such as badminton . In fact , this sport is most of the time practicing in a team , and individualisms are not as put in the spotlight as what happens in tennis . I was working within the marketing department in badminton , and our goal was to tell something else to the customer and athletes , to create our own identity outside of tennis . Selection The best tool in this communication change was Storytelling . In fact , we wanted to tell a story to transmit a message to our badminton players : together we are a community , and we know what badminton means to you . We wanted to create an emotional connection , between the players from different ages and cities , and the players and the brand . In a word , the goal of our team was to put the human beings and their experience in front and center , to distinguish from the values highlighted by the tennis department . Application We conjointly worked with a communication agency and come up with ideas of storytelling . Our communication will no longer focused on the performance of our products but on telling our players what this sport really is . We shot a video in a badminton club , to tell our story , to emphasize the fact that we are together with the player , we understand his needs , aspirations and ambitions . This story is about rackets and shuttles but also about friendships and shared emotions , about players who are not superstars but real people . We tell a story that everyone can identify himself with . Our video was released and since then our communication has been focused on the same message . Insight By applying this tool , our team realized how big is the power of storytelling . We radically changed our way of communication with our players and within the team . With the players and our customers first . By telling our story and their story , we created a community and a feeling of belonging . In addition , we become more in adequation with badminton ’s spirit , even within the company . Thus , this tool has not only redefined the badminton player ’s emotions inside our communication but also allow us to accept our differences in mentality and attitudes with the tennis department . Approach Strengthened by this experience , we decided to launch other videos , to show the life in the badminton clubs , inside our home country but also to open our borders . I strongly believe that this tool was the perfect one to redefined our communication , and I would not change it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – STORYTELLING
Challenge I was working for a sport equipment company , specialized in racket sports . The positioning of the company focused on performance and was mostly driven by the company ’s main sport : tennis . However , this kind of spirit centered on individualism and competition did not really correspond to other kind of racket sports of the brand , such as badminton . In fact , this sport is most of the time practicing in a team , and individualisms are not as put in the spotlight as what happens in tennis . I was working within the marketing department in badminton , and our goal was to tell something else to the customer and athletes , to create our own identity outside of tennis . Selection The best tool in this communication change was Storytelling . In fact , we wanted to tell a story to transmit a message to our badminton players : together we are a community , and we know what badminton means to you . We wanted to create an emotional connection , between the players from different ages and cities , and the players and the brand . In a word , the goal of our team was to put the human beings and their experience in front and center , to distinguish from the values highlighted by the tennis department . Application We conjointly worked with a communication agency and come up with ideas of storytelling . Our communication will no longer focused on the performance of our products but on telling our players what this sport really is . We shot a video in a badminton club , to tell our story , to emphasize the fact that we are together with the player , we understand his needs , aspirations and ambitions . This story is about rackets and shuttles but also about friendships and shared emotions , about players who are not superstars but real people . We tell a story that everyone can identify himself with . Our video was released and since then our communication has been focused on the same message . Insight By applying this tool , our team realized how big is the power of storytelling . We radically changed our way of communication with our players and within the team . With the players and our customers first . By telling our story and their story , we created a community and a feeling of belonging . In addition , we become more in adequation with badminton ’s spirit , even within the company . Thus , this tool has not only redefined the badminton player ’s emotions inside our communication but also allow us to accept our differences in mentality and attitudes with the tennis department . Approach Strengthened by this experience , we decided to launch other videos , to show the life in the badminton clubs , inside our home country but also to open our borders . I strongly believe that this tool was the perfect one to redefined our communication , and I would not change it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16334 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge & Selection
I am a member of an Employee Association and in this role we have to develop social responsibility projects , however , it is required to have the authorization of the board of directors ; In 2012 I presented a project to support a low - income school and as part of the choice of the case to be developed , a presentation must be generated to the Board of Directors for approval of the investment . In these processes the challenge arises of selling the idea to the board of directors and it is necessary to manage to transfer the situation that children live in these places where there is a lot of vulnerability .
As they are projects of Social responsibility , there is a total focus on humans and they seek to be able to materialize the reality they live day by day in order to improve themselves and keep studying . In these cases , Storytelling becomes a key tool to be able to transmit in a pure way the need of the main actors , the boys and girls . Due to this reality select this tool in reflection . As can be deduced , each boy and girl has a story to tell .
Application
As I detailed previously , each year the board of directors selects 3 cases to help as part of its social responsibility program , in 2012 I presented the Case of the Special School of " San Rafael " which is located in a high - risk area and serves low - income children . During the process I proceeded to visit the School on 3 occasions to be able to talk with different responsible people in the place and in turn with some families and students . The objective was to collect first - hand the information and data necessary to document the needs and to be able to tell the story of why we should support this project . During these interviews , apply different techniques to be able to document as much as possible through photographic records , documentation of expenses , profiles of the students and their families .
Once all the information had been gathered , I proceeded to prepare a report and an executive presentation for the selection process . When I proceeded with the presentation , I managed to capture in it all the existing need in the School , but at the same time give visibility to the potential of the children and the positive footprint that the Association could make with the selection and help to this project . Although the project , looking at the data , was supported , nothing would have been achieved if by telling its story it failed to touch the emotional part of the board of directors . For this project I researched marketing strategies and I had my first approach with storytelling and its impact . The end was achieved and the case was selected as part of the 3 of the year 2012 .
Insight & Approach
When thinking about this case , I can now visualize how , from an idea , it can be possible to make a difference if we go beyond the normal models , in this specific case wanting to transform the presentation of the case into something closer , more human that would allow me tell the stories of children , led me to a broader investigation to include existing techniques such as Storytelling . Today thanks to this course I have an even clearer idea of the subject and that together with other tools
such as Visualization , Process Mapping and Learning launch , they have enormous potential that can help us solve problems that are more complex or as indicated throughout the course they sometimes seem like mysteries .
The scope of Storytellig is very broad and has an enormous focus on the people in which we can contribute to have a better life , this opens up a sea of possibilities for innovative ideas to solve a need or what we conventionally see as a problem .
With the objective of improving my repertoire , I am learning from varied topics , improving my skills and Design Thinking is an innovative way of looking at things and can be that answer to many of the complex problems that traditional methodologies can not solve .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge & Selection
I am a member of an Employee Association and in this role we have to develop social responsibility projects , however , it is required to have the authorization of the board of directors ; In 2012 I presented a project to support a low - income school and as part of the choice of the case to be developed , a presentation must be generated to the Board of Directors for approval of the investment . In these processes the challenge arises of selling the idea to the board of directors and it is necessary to manage to transfer the situation that children live in these places where there is a lot of vulnerability .
As they are projects of Social responsibility , there is a total focus on humans and they seek to be able to materialize the reality they live day by day in order to improve themselves and keep studying . In these cases , Storytelling becomes a key tool to be able to transmit in a pure way the need of the main actors , the boys and girls . Due to this reality select this tool in reflection . As can be deduced , each boy and girl has a story to tell .
Application
As I detailed previously , each year the board of directors selects 3 cases to help as part of its social responsibility program , in 2012 I presented the Case of the Special School of " San Rafael " which is located in a high - risk area and serves low - income children . During the process I proceeded to visit the School on 3 occasions to be able to talk with different responsible people in the place and in turn with some families and students . The objective was to collect first - hand the information and data necessary to document the needs and to be able to tell the story of why we should support this project . During these interviews , apply different techniques to be able to document as much as possible through photographic records , documentation of expenses , profiles of the students and their families .
Once all the information had been gathered , I proceeded to prepare a report and an executive presentation for the selection process . When I proceeded with the presentation , I managed to capture in it all the existing need in the School , but at the same time give visibility to the potential of the children and the positive footprint that the Association could make with the selection and help to this project . Although the project , looking at the data , was supported , nothing would have been achieved if by telling its story it failed to touch the emotional part of the board of directors . For this project I researched marketing strategies and I had my first approach with storytelling and its impact . The end was achieved and the case was selected as part of the 3 of the year 2012 .
Insight & Approach
When thinking about this case , I can now visualize how , from an idea , it can be possible to make a difference if we go beyond the normal models , in this specific case wanting to transform the presentation of the case into something closer , more human that would allow me tell the stories of children , led me to a broader investigation to include existing techniques such as Storytelling . Today thanks to this course I have an even clearer idea of the subject and that together with other tools
such as Visualization , Process Mapping and Learning launch , they have enormous potential that can help us solve problems that are more complex or as indicated throughout the course they sometimes seem like mysteries .
The scope of Storytellig is very broad and has an enormous focus on the people in which we can contribute to have a better life , this opens up a sea of possibilities for innovative ideas to solve a need or what we conventionally see as a problem .
With the objective of improving my repertoire , I am learning from varied topics , improving my skills and Design Thinking is an innovative way of looking at things and can be that answer to many of the complex problems that traditional methodologies can not solve .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14289 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am an organizational development professional and working with a progressive global engineering consulting company . One of our global business pillars is a commitment to diversity and inclusion – regionally we are encouraged to have articulated a clear implementation plan for this , for New Zealand it was relevant to have specific reference to indigenous Maori and honoring the Treaty of Waitangi ( referred to here as Tikanga Maori ) . We were finding that across the organization people were getting involved in a number of piecemeal activities , but we lacked a common song sheet to sing from to inform any investment , decisions , commitments and initiatives we got involved with .
The topic of Tikanga Maori is a sensitive and emotionally charged one for many , predominantly due to our country history of colonization and the events that occurred during that period in NZ . The challenge was to bring together a diverse group of people from within our organization to develop a plan for the work our organization does to support Tikanga Maori .
The approach I took involved key steps :
1 . Research phase – exploring the eco - system and understanding our current situation 2 . Aspirations – What do we aspire to in this space ? Our vision and alignment to
organisational values
3 . Strategy - Our objectives and plan to achieve these 4 . Execution – key owners , action plan , resourcing and timelines for execution
It is in the aspirations and strategy steps that this workshop occurred , and I chose to use the visualization tool to support idea generation and articulation in the workshop .
Selection
The tool I used was visualization . Visualization is a tool that encourages us to use pictures , visual boards , PPT slides - anything really to get people imagining the spaces , situations and actions to support understanding of what we are thinking . Visualization allows us to unlock the right side of our brain and our creativity . Visualization can apply across all key parts of an exploration process from the initial exploration to pattern finding and prototyping . It can be as simple as drawing shapes , stick figures , theming post it notes together , linking lines and arrows – everyone can do it !
Lupita Rodriguez designer , in one of the Coursera videos in the Design Thinking course , encourages us to have confidence to apply this approach across all parts of a process to unlock the right side of our brains and creativity .
Application
On the day of the workshop , in the room I had pre - set print outs of other organizations ’ corporate statements and their commitment to Maori and cultural inclusion . We then highlighted the words that meant something to us that we wanted to carry forwards for our organization .
From here we developed our own words together and started to build a visual common grouping of ideas that we felt was important . We were able to theme words , bring new ones in , emphasize others in a visual way which built a very visual and common understanding to our choices . Image below is an example of individual ideas and how we themed them into groups .
Once we had done this initial exercise , I then prompted the group with a series of questions to further refine and build our strategy and specific focus :
1 . What is important to us ? 2 . What could we do ? 3 . What we believe ? 4 . How can we achieve what we believe ? 5 . What we promise
Throughout this whole process we used visualization contributing our ideas using colored post its to a wall and flipcharts , theming and prioritizing them as we progressed .
Insight
Using visualization as a tool during this workshop session enabled creative ideas to be unlocked and equal participation from individuals , regardless of tenure in the organization or knowledge
they held - helping to reduce any hierarchy ( real or perceived ) . It enabled the group to establish swiftly a common set of ideas that were important to everyone , bringing a sense of belonging and purpose to the group .
The visualization techniques in this session brought to the fore common themes and ideas that we could then prioritize and translate into promises and practical actions for the company to undertake . These outcomes informed a 90 day plan for the Tikanga Maori pillar of our diversity and inclusion strategy .
Using the visualization tool in this workshop unleashed the right brain contributions from people and enabled a diverse group of individuals to be equal contributors in forming and articulating what was important to our organization .
Approach
On reflection of this approach , I would still use visualization as the key tool to encourage and capture the groups ideas and reflections . It ensured we had even participation , an energized group and a great repertoire of ideas and focal points to inform a strategy and action plan after the session itself .
What I might do differently next time is incorporate early in the group session a ‘ fun warm up ’ activity to get the group members using visualization . For example , visually drawing the different parts of your life and how they knit together , or visually interpreting how you see the organization working and its energy flows . This may have warmed people up to interpreting things visually before we progressed into the topic of our session and reminded them that we can use not only words to articulate our thoughts , but images , drawings etc . too .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am an organizational development professional and working with a progressive global engineering consulting company . One of our global business pillars is a commitment to diversity and inclusion – regionally we are encouraged to have articulated a clear implementation plan for this , for New Zealand it was relevant to have specific reference to indigenous Maori and honoring the Treaty of Waitangi ( referred to here as Tikanga Maori ) . We were finding that across the organization people were getting involved in a number of piecemeal activities , but we lacked a common song sheet to sing from to inform any investment , decisions , commitments and initiatives we got involved with .
The topic of Tikanga Maori is a sensitive and emotionally charged one for many , predominantly due to our country history of colonization and the events that occurred during that period in NZ . The challenge was to bring together a diverse group of people from within our organization to develop a plan for the work our organization does to support Tikanga Maori .
The approach I took involved key steps :
1 . Research phase – exploring the eco - system and understanding our current situation 2 . Aspirations – What do we aspire to in this space ? Our vision and alignment to
organisational values
3 . Strategy - Our objectives and plan to achieve these 4 . Execution – key owners , action plan , resourcing and timelines for execution
It is in the aspirations and strategy steps that this workshop occurred , and I chose to use the visualization tool to support idea generation and articulation in the workshop .
Selection
The tool I used was visualization . Visualization is a tool that encourages us to use pictures , visual boards , PPT slides - anything really to get people imagining the spaces , situations and actions to support understanding of what we are thinking . Visualization allows us to unlock the right side of our brain and our creativity . Visualization can apply across all key parts of an exploration process from the initial exploration to pattern finding and prototyping . It can be as simple as drawing shapes , stick figures , theming post it notes together , linking lines and arrows – everyone can do it !
Lupita Rodriguez designer , in one of the Coursera videos in the Design Thinking course , encourages us to have confidence to apply this approach across all parts of a process to unlock the right side of our brains and creativity .
Application
On the day of the workshop , in the room I had pre - set print outs of other organizations ’ corporate statements and their commitment to Maori and cultural inclusion . We then highlighted the words that meant something to us that we wanted to carry forwards for our organization .
From here we developed our own words together and started to build a visual common grouping of ideas that we felt was important . We were able to theme words , bring new ones in , emphasize others in a visual way which built a very visual and common understanding to our choices . Image below is an example of individual ideas and how we themed them into groups .
Once we had done this initial exercise , I then prompted the group with a series of questions to further refine and build our strategy and specific focus :
1 . What is important to us ? 2 . What could we do ? 3 . What we believe ? 4 . How can we achieve what we believe ? 5 . What we promise
Throughout this whole process we used visualization contributing our ideas using colored post its to a wall and flipcharts , theming and prioritizing them as we progressed .
Insight
Using visualization as a tool during this workshop session enabled creative ideas to be unlocked and equal participation from individuals , regardless of tenure in the organization or knowledge
they held - helping to reduce any hierarchy ( real or perceived ) . It enabled the group to establish swiftly a common set of ideas that were important to everyone , bringing a sense of belonging and purpose to the group .
The visualization techniques in this session brought to the fore common themes and ideas that we could then prioritize and translate into promises and practical actions for the company to undertake . These outcomes informed a 90 day plan for the Tikanga Maori pillar of our diversity and inclusion strategy .
Using the visualization tool in this workshop unleashed the right brain contributions from people and enabled a diverse group of individuals to be equal contributors in forming and articulating what was important to our organization .
Approach
On reflection of this approach , I would still use visualization as the key tool to encourage and capture the groups ideas and reflections . It ensured we had even participation , an energized group and a great repertoire of ideas and focal points to inform a strategy and action plan after the session itself .
What I might do differently next time is incorporate early in the group session a ‘ fun warm up ’ activity to get the group members using visualization . For example , visually drawing the different parts of your life and how they knit together , or visually interpreting how you see the organization working and its energy flows . This may have warmed people up to interpreting things visually before we progressed into the topic of our session and reminded them that we can use not only words to articulate our thoughts , but images , drawings etc . too .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11747 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping For Design Process
Challenge I am the headmaster of a high school and it is observed that the online system led to a
decrease in the general educational efficiency ; including the students ’ exam grades , class
participation , consistency of homework completion and etc . Our challenge is to enhance the
quality of education by exploring the aspects of how online school impacts the learning
experience , identifying the associated reasons behind the regression , and seeking possible
solutions to the issues in order to keep our education system back in rhythm . The solution is
roughly predicted to include a novel lesson schedule with altered lessons and hours that will
allow for any kind of additional support for the students , which will expectedly be prepared in
about 30 days . The project covers teachers(including counselors ) , students , the IT
department , and the school administration which are all considered to be some of the most
active stakeholders in this case . The focus will be upon figuring out how to remedy any kind
of technical , psychological , physical , or academic deficiency that the stakeholders face by
innovating our school ’s current online education system . Selection Mind mapping is a tool that ’s used to look for patterns and insights in a large quantity of data
while looking at the current reality . The main goal is to establish criteria for the “ what if ”
phase of design thinking by creating a mind map that will include various themes and
different ideas . The mind mapping process is used to capture and represent the minds of our
customers by allowing for their own perspectives . We believe that the mind mapping tool will be an extremely efficient way to refer to various
problems of the situation at the same time since each of the stakeholders deal with different
aspects of online education every day . Putting the observations and data together and
considering different ideas upon them will make it much easier to make progress . Application Before applying the mind map , it was expected from the responsible group to comprehend
the findings well . The findings included the responses of surveys about the online system
sent to students , the counselors ’ general notes about students ’ psychological
conditions(after interviewing them during sessions ) , the teachers ’ certain observations during
lessons , the feedback given to the IT department about the current digital lesson platform ,
the school administration ’s report of what is the hardest to cope with , and last but not least
the overall experience of each of the stakeholders . All of these inferences and findings take
place in the mind map as the general data . Our mind map group covers 30 teachers with the
counselors in order to gather the information that represents the minds of students , along
with the IT department that is capable of using the data to prevent technical and
technological struggles of the system and the school administration that will utilize the
findings to shape the system in the best way . Even though different stakeholders took place
in the mind mapping process , the main and common goal was to capture the students ’
minds and determine what type of improvement(s ) will be the best for them . After analyzing the findings , turning analysis into “ insight ” led to different themes and
headings being about the main issues of the online education system being formed under
which each of the responsible group members were to mention different points , inferences ,
ideas or any similar kind of brainstorming to take us closer to a student ’s mindset in order to
figure out the main reasons and preparing the design criteria . Each idea about each of the
topics were considered crucial . Insight Applying the mind mapping tool brought us much closer to the point of view of a student .
First of all , we managed to classify the struggles under three titles : Psychological ,
technological and physical . We deduced that even though we already considered the
psychological situations of the students , there might actually be much more going on in their
lives and their inner selves . Thus , our design criteria must consider solutions that will
maintain much more psychological support as a part of the regular class schedules . We also
came to the conclusion that the features of the platform used for online lessons and
assignments play a huge role in the academical efficiency . The fact that we are dependant
on the digital system right now makes it much more crucial to prevent the issues that are
caused by the platform ’s technical deficincies . Last but not least , the physical conditions
such as access to internet and the technological devices result in some students dropping
behind the others . We concluded that the solutions we will seek for must be focused on
considering all of these aspects at the same time . Along with all that we ’ve concluded , the most interesting and critical result we deduced was
that the psychological , technological and physical conditions affect the other stakeholders
( especially teachers ) as much as they affect the students . They undergo similar struggles
that we must consider while looking for solutions . This deduction of ours gave the project a
different direction . Mind mapping personally showed me how many different views upon something might be
present that we can not even think of , and how much they impact the general approach to
challenges . Some of the ideas that mind mapping tool presented us ( including the outliers )
made me realize that gathering of single details might direct the process to a much different
way . Approach We believe that mind mapping was a highly suitable tool for this section of the design
process . My approach to the tool got shaped in a way that I perceive it as more than a tool to
simply brainstorm . It might actually require attentive analyzing skills . However , visualization might have also been used in a scenario where the section of the
design process was closer to the solution . For instance , if generating a new platform was
one of the determined solutions , the tool visualization would be extremely useful to present
the features of the new platform and the lesson schedule . The platform ’s appearance and
features would be annotated to present a detailed demonstration . The annotation would also
be able to embody how the system formed with the new platform and the altered lesson
schedule would refer to the issues identified in the previous sections of the process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping For Design Process
Challenge I am the headmaster of a high school and it is observed that the online system led to a
decrease in the general educational efficiency ; including the students ’ exam grades , class
participation , consistency of homework completion and etc . Our challenge is to enhance the
quality of education by exploring the aspects of how online school impacts the learning
experience , identifying the associated reasons behind the regression , and seeking possible
solutions to the issues in order to keep our education system back in rhythm . The solution is
roughly predicted to include a novel lesson schedule with altered lessons and hours that will
allow for any kind of additional support for the students , which will expectedly be prepared in
about 30 days . The project covers teachers(including counselors ) , students , the IT
department , and the school administration which are all considered to be some of the most
active stakeholders in this case . The focus will be upon figuring out how to remedy any kind
of technical , psychological , physical , or academic deficiency that the stakeholders face by
innovating our school ’s current online education system . Selection Mind mapping is a tool that ’s used to look for patterns and insights in a large quantity of data
while looking at the current reality . The main goal is to establish criteria for the “ what if ”
phase of design thinking by creating a mind map that will include various themes and
different ideas . The mind mapping process is used to capture and represent the minds of our
customers by allowing for their own perspectives . We believe that the mind mapping tool will be an extremely efficient way to refer to various
problems of the situation at the same time since each of the stakeholders deal with different
aspects of online education every day . Putting the observations and data together and
considering different ideas upon them will make it much easier to make progress . Application Before applying the mind map , it was expected from the responsible group to comprehend
the findings well . The findings included the responses of surveys about the online system
sent to students , the counselors ’ general notes about students ’ psychological
conditions(after interviewing them during sessions ) , the teachers ’ certain observations during
lessons , the feedback given to the IT department about the current digital lesson platform ,
the school administration ’s report of what is the hardest to cope with , and last but not least
the overall experience of each of the stakeholders . All of these inferences and findings take
place in the mind map as the general data . Our mind map group covers 30 teachers with the
counselors in order to gather the information that represents the minds of students , along
with the IT department that is capable of using the data to prevent technical and
technological struggles of the system and the school administration that will utilize the
findings to shape the system in the best way . Even though different stakeholders took place
in the mind mapping process , the main and common goal was to capture the students ’
minds and determine what type of improvement(s ) will be the best for them . After analyzing the findings , turning analysis into “ insight ” led to different themes and
headings being about the main issues of the online education system being formed under
which each of the responsible group members were to mention different points , inferences ,
ideas or any similar kind of brainstorming to take us closer to a student ’s mindset in order to
figure out the main reasons and preparing the design criteria . Each idea about each of the
topics were considered crucial . Insight Applying the mind mapping tool brought us much closer to the point of view of a student .
First of all , we managed to classify the struggles under three titles : Psychological ,
technological and physical . We deduced that even though we already considered the
psychological situations of the students , there might actually be much more going on in their
lives and their inner selves . Thus , our design criteria must consider solutions that will
maintain much more psychological support as a part of the regular class schedules . We also
came to the conclusion that the features of the platform used for online lessons and
assignments play a huge role in the academical efficiency . The fact that we are dependant
on the digital system right now makes it much more crucial to prevent the issues that are
caused by the platform ’s technical deficincies . Last but not least , the physical conditions
such as access to internet and the technological devices result in some students dropping
behind the others . We concluded that the solutions we will seek for must be focused on
considering all of these aspects at the same time . Along with all that we ’ve concluded , the most interesting and critical result we deduced was
that the psychological , technological and physical conditions affect the other stakeholders
( especially teachers ) as much as they affect the students . They undergo similar struggles
that we must consider while looking for solutions . This deduction of ours gave the project a
different direction . Mind mapping personally showed me how many different views upon something might be
present that we can not even think of , and how much they impact the general approach to
challenges . Some of the ideas that mind mapping tool presented us ( including the outliers )
made me realize that gathering of single details might direct the process to a much different
way . Approach We believe that mind mapping was a highly suitable tool for this section of the design
process . My approach to the tool got shaped in a way that I perceive it as more than a tool to
simply brainstorm . It might actually require attentive analyzing skills . However , visualization might have also been used in a scenario where the section of the
design process was closer to the solution . For instance , if generating a new platform was
one of the determined solutions , the tool visualization would be extremely useful to present
the features of the new platform and the lesson schedule . The platform ’s appearance and
features would be annotated to present a detailed demonstration . The annotation would also
be able to embody how the system formed with the new platform and the altered lesson
schedule would refer to the issues identified in the previous sections of the process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21267 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Learning Launch
Challenge and Selection
Learning Launch is an experiment meant to quickly test an idea and a prototype . One
of the challenge that our team noticed is that when surgeons perform a surgery they find it difficult to identify the defect from the scans such as MRI ( Magnetic Resonance Imaging ) and CT ( Computed Tomography ) . The usage of 3D printing in pre - operative surgical planning was prevalent in countries such as America , United Kingdom but the cost of the operation was much higher when compared to India . Hence the idea of printing patient specific biological 3D models with dual material was put forward which would help the surgeons easily identify the defect in the organ . Our team went through a series of design thinking activities / tools to implement the idea and now we are ready to try the learning launch tool .
Application
In our first learning launch , we converted the series of scan images into a 3D model
which can be 3D Printed using MATLAB and then printed the 3D model using a Cartesian 3D printer . The technology used is Fused Deposition Modelling ( FDM ) . We modified the single extruder printer into a dual extruder printer to print dual materials . The Cartesian printer had lot of vibrations and the quality of the output was low when compared to the expected output .
In our second learning launch , the same process of converting the scan images into a
3D model was done but instead of Cartesian 3D Printer the other model of Delta printer was used . This type of printer was selected because this type has lesser vibrations and this would increase the quality of the product . This type also had advantages that the printing time was lesser when compared to the Cartesian printer . The quality of the product was good and this would definitely help the surgeons .
Insights
By using the design thinking tools , our team identified the ideas and decided to check
the reliability of these ideas using the learning launch tool . And with the anticipated results we decided to improve the technology used to improve the quality of the product . Actually the learning launch results met our expectations and the only trouble we faced was that the time taken to complete the printing of the whole model was more . So we decided in the future that usage of different technology such as Digital Light Processing ( DLP ) can be used to create good quality products but this would increase the cost of the printer and the raw material . The learning launch tool helped us to identify the advantages and complications in each launch
Approach
Given that our team has gone through several design thinking activities / tools and are
at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and use this insight into future launch designs . Future launch designs should reflect insight gained ,
progress made , and come closer to a compelling solution ready for full implementation in the industry .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Learning Launch
Challenge and Selection
Learning Launch is an experiment meant to quickly test an idea and a prototype . One
of the challenge that our team noticed is that when surgeons perform a surgery they find it difficult to identify the defect from the scans such as MRI ( Magnetic Resonance Imaging ) and CT ( Computed Tomography ) . The usage of 3D printing in pre - operative surgical planning was prevalent in countries such as America , United Kingdom but the cost of the operation was much higher when compared to India . Hence the idea of printing patient specific biological 3D models with dual material was put forward which would help the surgeons easily identify the defect in the organ . Our team went through a series of design thinking activities / tools to implement the idea and now we are ready to try the learning launch tool .
Application
In our first learning launch , we converted the series of scan images into a 3D model
which can be 3D Printed using MATLAB and then printed the 3D model using a Cartesian 3D printer . The technology used is Fused Deposition Modelling ( FDM ) . We modified the single extruder printer into a dual extruder printer to print dual materials . The Cartesian printer had lot of vibrations and the quality of the output was low when compared to the expected output .
In our second learning launch , the same process of converting the scan images into a
3D model was done but instead of Cartesian 3D Printer the other model of Delta printer was used . This type of printer was selected because this type has lesser vibrations and this would increase the quality of the product . This type also had advantages that the printing time was lesser when compared to the Cartesian printer . The quality of the product was good and this would definitely help the surgeons .
Insights
By using the design thinking tools , our team identified the ideas and decided to check
the reliability of these ideas using the learning launch tool . And with the anticipated results we decided to improve the technology used to improve the quality of the product . Actually the learning launch results met our expectations and the only trouble we faced was that the time taken to complete the printing of the whole model was more . So we decided in the future that usage of different technology such as Digital Light Processing ( DLP ) can be used to create good quality products but this would increase the cost of the printer and the raw material . The learning launch tool helped us to identify the advantages and complications in each launch
Approach
Given that our team has gone through several design thinking activities / tools and are
at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and use this insight into future launch designs . Future launch designs should reflect insight gained ,
progress made , and come closer to a compelling solution ready for full implementation in the industry .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15786 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Use of Visualization in Improving the Discharge Process in a Hospital
Challenge
Optimising the patient discharge process is a key issue in hospitals . Often , there is a significant delay between the decision for discharge and the completion of the discharge proceedings . Thus , the patient is not able to go home on time . I had been assigned the task of improving the discharge process . There are many procedures which form a part of the discharge process and multiple stakeholders are involved . Many of these stakeholders work in silos and do not have much insights about the parts of the discharge process which are not under their purview . Since many of the tasks are interdependent , it is essential that the various stakeholders work in a coordinate manner so the entire process can be streamlined .
Selection
I decided to use visualisation as a design thinking tool for addressing this challenge . I am a very visual person . I find it easy to conceptualise and create visuals to depict complex problems . As the last lecture video in week 1 puts it , visualization is a key component of the way we communicate . Whiteboard illustrations , flow charts , power point presentations and animations were some of the potential visualisation tools . The business intelligence dashboard available in the hospital was another potential candidate .
Application
An initial meeting was conducted which included participation by all stakeholders . The entire discharge process was visualised using a whiteboard exercise . The various steps were illustrated and their interrelationships were highlighted . Flow charts were used to depict processes in detail . This helped the stakeholders to gain insights about the overall process . They also became aware of the interdependence of the various processes . Communication plans were created to promote interdepartmental communication . A data visualisation model was created in the hospital business intelligence tool for displaying a real time view of the movement of patients through the system . The visualisation highlighted bottlenecks in the process .
Insight
The meeting was able to achieve its objective of increasing the coordination among the various stakeholders . Everyone participated actively and brought forth various ideas for improving the efficiency . The ideas generated were discussed among the participants to further improve upon them . The whiteboard visualisations were modified and added upon based on the feedback .
Approach
Overall , it was a very good experience in using visualisation in addressing this challenge . If I had to address a similar challenge again , I would use visualisation because it was very effective in illustrating the problem and to ensure comprehension among the various stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Use of Visualization in Improving the Discharge Process in a Hospital
Challenge
Optimising the patient discharge process is a key issue in hospitals . Often , there is a significant delay between the decision for discharge and the completion of the discharge proceedings . Thus , the patient is not able to go home on time . I had been assigned the task of improving the discharge process . There are many procedures which form a part of the discharge process and multiple stakeholders are involved . Many of these stakeholders work in silos and do not have much insights about the parts of the discharge process which are not under their purview . Since many of the tasks are interdependent , it is essential that the various stakeholders work in a coordinate manner so the entire process can be streamlined .
Selection
I decided to use visualisation as a design thinking tool for addressing this challenge . I am a very visual person . I find it easy to conceptualise and create visuals to depict complex problems . As the last lecture video in week 1 puts it , visualization is a key component of the way we communicate . Whiteboard illustrations , flow charts , power point presentations and animations were some of the potential visualisation tools . The business intelligence dashboard available in the hospital was another potential candidate .
Application
An initial meeting was conducted which included participation by all stakeholders . The entire discharge process was visualised using a whiteboard exercise . The various steps were illustrated and their interrelationships were highlighted . Flow charts were used to depict processes in detail . This helped the stakeholders to gain insights about the overall process . They also became aware of the interdependence of the various processes . Communication plans were created to promote interdepartmental communication . A data visualisation model was created in the hospital business intelligence tool for displaying a real time view of the movement of patients through the system . The visualisation highlighted bottlenecks in the process .
Insight
The meeting was able to achieve its objective of increasing the coordination among the various stakeholders . Everyone participated actively and brought forth various ideas for improving the efficiency . The ideas generated were discussed among the participants to further improve upon them . The whiteboard visualisations were modified and added upon based on the feedback .
Approach
Overall , it was a very good experience in using visualisation in addressing this challenge . If I had to address a similar challenge again , I would use visualisation because it was very effective in illustrating the problem and to ensure comprehension among the various stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12720 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge The challenge that I am currently being faced with , is the challenge of delivering a complex message to a broad audience . In collaboration with the local municipality in my city , we are trying to host an event that aims to make as much children as possible build a climate sensor , all at the same time . Within this project there are many stakeholders such as the local government , local schools , children , their parents , and other companies and organizations that are willing to collaborate with us for this event . The message we need to spread in order to get all these stakeholders on board with us is complex because it needs to fit everybody ’s beliefs and attitudes towards our goal ; creating a sustainable city by implementing sensors that measure and analyze local climate . Parts of this challenge are ;
1 ) We need a very specific way of communicating with all the stakeholders mentioned
above to make sure they get the message and get on board with us .
2 ) Making sure that the message sounds somewhat urgent because we want to create
awareness surrounding climate change .
Selection The selected tool that I selected was storytelling . The reason why storytelling , in my opinion is the best tool for the challenge I described is because of the fact that a good story tends to stick with people , and messages can be sent in a very specific way . In week 2 of the Design Thinking lectures , storytelling is described as followed ; Put the human beings and their experience front and center . Take the listener along on their journey . Me and my team utilize the same philosophy ; we want to create a message that makes people see that they are the center of the project ; without them it ca n’t be realized . By creating a message that speaks to them in a very personal way ; they realize that it ’s them that forms the biggest part in our journey to a sustainable world . Application What we did in order to apply the storytelling tool in a strategic way , was to create the message we wanted to spread with citizens . In our opinion , the message could only reach citizens if they actively participated on creating the message . We got some volunteers on board that helped us create a message for all the other citizens . A major benefit of this way of working is the fact that there are no boundaries within the message . What I mean is that if we would not create the message with local citizens , we would not know their need and their way of thinking , regarding our project . What we could ’ve done better , was to get other corporations and companies on board to create the message as well . We wanted to create a community of citizens and organizations , but only citizen helped us create the message . We are now trying to get people from organizations on board to help create a message that focuses on companies / business as well . Insight The biggest insight that me , and the other project members got is the fact that if you want to set up a broader community for a specific event , you need to get people on board from organizations as well as local citizens . Also , when I finished the first version of the message we
created , I sent it to all the other project members to see if they have things they wanted to add to the document . The biggest insight in that for me is that project members always keep coming up with relevant extra information regarding the project you are working on , in my case ; a clear message to initiate an event . Approach The next time we initiate a similar project we will focus more on getting businesspeople on board that represent organizations / companies . The reason for this is because besides utilizing open innovation , they could also become sponsors of events that we want to host in the future . What I also would do different next time is to get people on board that have a lot of experiences in the field of storytelling . I would seek people that work on similar projects that already created compelling messages in their past . It would be good to have specialized people on board .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge The challenge that I am currently being faced with , is the challenge of delivering a complex message to a broad audience . In collaboration with the local municipality in my city , we are trying to host an event that aims to make as much children as possible build a climate sensor , all at the same time . Within this project there are many stakeholders such as the local government , local schools , children , their parents , and other companies and organizations that are willing to collaborate with us for this event . The message we need to spread in order to get all these stakeholders on board with us is complex because it needs to fit everybody ’s beliefs and attitudes towards our goal ; creating a sustainable city by implementing sensors that measure and analyze local climate . Parts of this challenge are ;
1 ) We need a very specific way of communicating with all the stakeholders mentioned
above to make sure they get the message and get on board with us .
2 ) Making sure that the message sounds somewhat urgent because we want to create
awareness surrounding climate change .
Selection The selected tool that I selected was storytelling . The reason why storytelling , in my opinion is the best tool for the challenge I described is because of the fact that a good story tends to stick with people , and messages can be sent in a very specific way . In week 2 of the Design Thinking lectures , storytelling is described as followed ; Put the human beings and their experience front and center . Take the listener along on their journey . Me and my team utilize the same philosophy ; we want to create a message that makes people see that they are the center of the project ; without them it ca n’t be realized . By creating a message that speaks to them in a very personal way ; they realize that it ’s them that forms the biggest part in our journey to a sustainable world . Application What we did in order to apply the storytelling tool in a strategic way , was to create the message we wanted to spread with citizens . In our opinion , the message could only reach citizens if they actively participated on creating the message . We got some volunteers on board that helped us create a message for all the other citizens . A major benefit of this way of working is the fact that there are no boundaries within the message . What I mean is that if we would not create the message with local citizens , we would not know their need and their way of thinking , regarding our project . What we could ’ve done better , was to get other corporations and companies on board to create the message as well . We wanted to create a community of citizens and organizations , but only citizen helped us create the message . We are now trying to get people from organizations on board to help create a message that focuses on companies / business as well . Insight The biggest insight that me , and the other project members got is the fact that if you want to set up a broader community for a specific event , you need to get people on board from organizations as well as local citizens . Also , when I finished the first version of the message we
created , I sent it to all the other project members to see if they have things they wanted to add to the document . The biggest insight in that for me is that project members always keep coming up with relevant extra information regarding the project you are working on , in my case ; a clear message to initiate an event . Approach The next time we initiate a similar project we will focus more on getting businesspeople on board that represent organizations / companies . The reason for this is because besides utilizing open innovation , they could also become sponsors of events that we want to host in the future . What I also would do different next time is to get people on board that have a lot of experiences in the field of storytelling . I would seek people that work on similar projects that already created compelling messages in their past . It would be good to have specialized people on board .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11605 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I lead my organizations business development team and my challenge is to improve the process of identifying the risks during the diligence of a licensing or acquisition opportunity . The diligence activities involve folks from various cross functional teams who provide their input on potential risks associated with the opportunity . My goal is to streamline the diligence process so that a cross functional team is able to review a larger number of opportunities without significantly increasing the burden on the teams while continuing to identify all key risks . Working with a cross functional team including business development team members we would like to identify and eliminate activities that lead to inefficiencies in the process .
Selection
We had a lot of past data on diligence activities and in many instances their resulting inability to identify the key risks accurately on many instances . Also , we could gather thoughts from some of the folks that were involved in these diligence activities . Given the availability of significant data , we wanted to try the mind mapping tool to identify the inefficiencies .
Application
For the mind mapping exercise , we invited stakeholders from various cross functional teams that are involved in the diligence activities . We laid out details of the current diligence process and data from a number of licensing / acquisition transactions on the walls of the conference room . The data included the diligence activities associated with transactions that were considered successful and were able to identify the key risks as well as ones that failed to identify the key risks . It also included thoughts from diligence team members that were involved in the transactions and what they thought about the transaction and diligence activity .
We reviewed the data individually and collected each of our learnings from the diligence activities around why certain ones were successful and why certain ones failed on post - it notes . Folks also indicated what they thought were pain points in the diligence process and how that impacted the diligence results . Once we had all completed our individual thoughts we broke up into teams and attempted to cluster the learnings into themes .
Insight and Approach
With the mind mapping tool the teams identified key themes which led to success of the diligence activity . The teams were then tasked to come up with insights behind the themes and see if there were connections . We discovered quite a few unanticipated results – some of the connections showed an inverse dependency and working solely to improve one particular area could lead to a negative impact on another . There was a need for fine balance between the areas and we needed to find an optimum scenario . The insights and related interdependencies were incorporated in coming up with the design criteria for an aspirational diligence process which identifies all the critical risks in most efficient manner without becoming a burden on the cross functional teams .
Having been part of the mind mapping process to design the revised diligence process key stakeholders felt ownership of the potential solutions . The tool helped me gain a wider perspective trying to design a
solution versus basing it only on my personal experiences with feedback from other stakeholders . I hope to use the mind mapping tool in other scenarios where I need to solicit feedback and co - create solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I lead my organizations business development team and my challenge is to improve the process of identifying the risks during the diligence of a licensing or acquisition opportunity . The diligence activities involve folks from various cross functional teams who provide their input on potential risks associated with the opportunity . My goal is to streamline the diligence process so that a cross functional team is able to review a larger number of opportunities without significantly increasing the burden on the teams while continuing to identify all key risks . Working with a cross functional team including business development team members we would like to identify and eliminate activities that lead to inefficiencies in the process .
Selection
We had a lot of past data on diligence activities and in many instances their resulting inability to identify the key risks accurately on many instances . Also , we could gather thoughts from some of the folks that were involved in these diligence activities . Given the availability of significant data , we wanted to try the mind mapping tool to identify the inefficiencies .
Application
For the mind mapping exercise , we invited stakeholders from various cross functional teams that are involved in the diligence activities . We laid out details of the current diligence process and data from a number of licensing / acquisition transactions on the walls of the conference room . The data included the diligence activities associated with transactions that were considered successful and were able to identify the key risks as well as ones that failed to identify the key risks . It also included thoughts from diligence team members that were involved in the transactions and what they thought about the transaction and diligence activity .
We reviewed the data individually and collected each of our learnings from the diligence activities around why certain ones were successful and why certain ones failed on post - it notes . Folks also indicated what they thought were pain points in the diligence process and how that impacted the diligence results . Once we had all completed our individual thoughts we broke up into teams and attempted to cluster the learnings into themes .
Insight and Approach
With the mind mapping tool the teams identified key themes which led to success of the diligence activity . The teams were then tasked to come up with insights behind the themes and see if there were connections . We discovered quite a few unanticipated results – some of the connections showed an inverse dependency and working solely to improve one particular area could lead to a negative impact on another . There was a need for fine balance between the areas and we needed to find an optimum scenario . The insights and related interdependencies were incorporated in coming up with the design criteria for an aspirational diligence process which identifies all the critical risks in most efficient manner without becoming a burden on the cross functional teams .
Having been part of the mind mapping process to design the revised diligence process key stakeholders felt ownership of the potential solutions . The tool helped me gain a wider perspective trying to design a
solution versus basing it only on my personal experiences with feedback from other stakeholders . I hope to use the mind mapping tool in other scenarios where I need to solicit feedback and co - create solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18158 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Defining User access appropriateness confirmation process for organization
Challenge
I am a SOX compliance lead in a multi - national organization . As part of assurance on Information technology general controls , organization need to ensure that all the ERP accesses provided to its 20000 users ( employees & others ) at the point of verification , is appropriate for the role which the user is playing . These are specific requirements sought by statutory auditors considering significant importance of regulatory requirements to ensure completeness and accuracy of the financial reporting numbers in the books of accounts and other regulatory disclosures . For the year 2019 - 2020 , my team along with IT application team spent significant time to identify the users for whom access appropriateness confirmations have to be obtained and approached various employees of the organization over emails / calls to get this confirmation . Wherever the user confirmed that access of a specific user is inappropriate , immediate revocation action need to be taken by BASIS team . Considering the efforts put in FY19 - 20 , we have decided to automate this entire process for FY20 - 21 .
Selection
We have consulted multiple service providers and senior management personnel to understand their perspective of this problem and analyzed various tools applicable to address the problem , within assigned budget . One of the option was to develop the in house tool in lotus notes application , which does not incur much cost , but the efforts required in maintaining data base in line with ERP is phenomenal . Alternate approach was to deploy GRC access control application applicable for existing ERP package , which already has all the data flowing from existing ERP and hence , no additional efforts required in maintaining data base . We went ahead with access controls in GRC module and engaged a consultant to implement the same .
Application
Initially IT application team was resistant to go ahead with this application due to some practical challenges , like they want to exclude some select users for appropriateness confirmation ( like senior management personnel , employees for whom reporting managers are not mapped in ERP , etc . , ) . After discussing with consultants and HR teams , we finalized an approach to eliminate some users in this process and initiate confirmation process to remaining users .
Insights
During the discussions , we have also noted some of the best practices that we are not following . Current access granting mechanism in the organization did not define role owner ,
who has to review the roles which user is requesting and question whether such access need to be given or not and accordingly approve . While , we wanted to build this approach in our ERP system , considering deadlines for current year , we went ahead and implemented access control with current ERP set up , but management agreed to set up role owner concept in next financial year .
Approach
Considering the timelines required for implementation , we wanted to adopt an agile approach . We formed a task force under my leadership and involved cross functional teams . Weekly reviews are conducted to understand the problems and to discuss solutions , and tracking of the solutions is done through another in - house tool built for tracking purpose .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Defining User access appropriateness confirmation process for organization
Challenge
I am a SOX compliance lead in a multi - national organization . As part of assurance on Information technology general controls , organization need to ensure that all the ERP accesses provided to its 20000 users ( employees & others ) at the point of verification , is appropriate for the role which the user is playing . These are specific requirements sought by statutory auditors considering significant importance of regulatory requirements to ensure completeness and accuracy of the financial reporting numbers in the books of accounts and other regulatory disclosures . For the year 2019 - 2020 , my team along with IT application team spent significant time to identify the users for whom access appropriateness confirmations have to be obtained and approached various employees of the organization over emails / calls to get this confirmation . Wherever the user confirmed that access of a specific user is inappropriate , immediate revocation action need to be taken by BASIS team . Considering the efforts put in FY19 - 20 , we have decided to automate this entire process for FY20 - 21 .
Selection
We have consulted multiple service providers and senior management personnel to understand their perspective of this problem and analyzed various tools applicable to address the problem , within assigned budget . One of the option was to develop the in house tool in lotus notes application , which does not incur much cost , but the efforts required in maintaining data base in line with ERP is phenomenal . Alternate approach was to deploy GRC access control application applicable for existing ERP package , which already has all the data flowing from existing ERP and hence , no additional efforts required in maintaining data base . We went ahead with access controls in GRC module and engaged a consultant to implement the same .
Application
Initially IT application team was resistant to go ahead with this application due to some practical challenges , like they want to exclude some select users for appropriateness confirmation ( like senior management personnel , employees for whom reporting managers are not mapped in ERP , etc . , ) . After discussing with consultants and HR teams , we finalized an approach to eliminate some users in this process and initiate confirmation process to remaining users .
Insights
During the discussions , we have also noted some of the best practices that we are not following . Current access granting mechanism in the organization did not define role owner ,
who has to review the roles which user is requesting and question whether such access need to be given or not and accordingly approve . While , we wanted to build this approach in our ERP system , considering deadlines for current year , we went ahead and implemented access control with current ERP set up , but management agreed to set up role owner concept in next financial year .
Approach
Considering the timelines required for implementation , we wanted to adopt an agile approach . We formed a task force under my leadership and involved cross functional teams . Weekly reviews are conducted to understand the problems and to discuss solutions , and tracking of the solutions is done through another in - house tool built for tracking purpose .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21500 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
My company is Blue FL , a VPN service provider . Currently the competition in the market of VPN providers is high some of them are having much higher budgets for aggressive advertisement and customers buy them even if their quality is lower , competitors are also aggressive in terms of creating fake accounts and writing bad feedback on our service . Furthermore , due to Covid-19 people are extremely concerned about their purchases . So I need to attract their attention to the brand and to the product
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
I believe that Storytelling tool will be the way of how to honestly attract the attention of the audience . The story can be published on social media it can be up to date and be so novel that my audience can believe we are sincere .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
We started to brainstorm what our company is about , who is doing what on quarantine , how people are struggling . Everybody shared their vision of current restrictions , how they helped others or tried to isolate themselves not to contact with anyone , how they ordered food and products . We listened to each other and decided to do the following .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We first learnt who our audience is and decided to create a story . All the details are below .
The central story is that a boy being tired of a lockdown restrictions decides to find a coronovirus vaccine . He is desperate as he saw on TV how cruel the disease is but he is not a doctor and has no idea what should be done . He wears a facial mask and gloves and walks around the city to find a right person to get aided . While he is traveling he meets many different people , who are also not doctors but they promise to help finding an acquaintance who knows somebody in laboratory in Holland . Being really thankful Trusty is paying off , e.g. the grandma can not go to the market as she is above 70 and is at risks under quarantine restrictions , at home but she needs
products to buy . Trusty buys products . Then he finds out a physically disabled person looking out of the window , they start conversation and it reveals that a new character 's internet connection got down and he can not fix it on his own , so the boy helps him . The premise is that to make a big step for humanity there is a need to make small steps for people around you . The anatomy of the story is we have a hero he is going through a kind of a quest , meeting different people who are becoming his mentors or allies who opens up his character sides . The hero 's journey was that he was intending to find a vaccine , in reality he made many people happier and at the end he realised that even if he can not save the humanity from illnesses he still can do something important . My audience is teenagers who are hanging on the Internet because originally I am going to publish the story on the social page of Blue FL VPN provider . There might be some other age representatives also . The interests are to visit the sites that are hard to visit , that are locked in their country . They like watching movies , play games . They are going to play an active role . As after an animated story you read above , I will create a game and a comics in a larger world I basically used netnography which is going to the pages of the subscribers on Facebook , where I saw what my audience repost : something like they won something in an online video game or what movie they watched , some also reposted the list of TV series . And other were desperate moms who are tired of sitting at home and thinking how to entertain their kids , so they will also love to be engaged as they will show this animated short to their children The feelings that I want to awoke are that everyone 's contribution matters and that everybody is important . I want to make people understand that even if they do a small thing per day , yes , they did not save anyone 's life , but if they at least did something good for others it is counted as the day is not wasted . I want people to think more about what they do . Because nowadays there are many people who are depressed in a sense that they do not bring any benefit as they sit at home , however everything is in our hands indeed . And if we concentrate here more on theory that we covered in the course I really do not want and need so called hardcore fans , ordinary people who watch the animated short will be great . However I presume that there might be some teenagers who will proceed with the game as it is going to be designed like a quest .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
As my audience prefer to watch movies I might change the heroes of my story so that somebody from favourite movies appeared there , like recently many of them reposted the new season of " Better call Saul " TV series , I might refer to the main character appearing in one of the scenes
As I mentioned in my previous assignment part Trusty ( the hero of the animated short ) is a mascot of a VPN company I work for . So posting an animated short once on the site , or on social media , I will animate the mascot , so when the user " touch " the mascot with a mouse it will start moving , the interested person will click and end up understanding that he / she can play an online game which is a quest . Those who pass the game tasks will be offered a discount for the comics book ) In my opinion playing a game ( although I am not a gamer myself ) the one can feel as if it happens to him / her better than feeling the same watching a movie or cartoon . Thus I tend to think that experience in the game will be more like cognitive , thus making people think deeper , more and concentrate on the experience itself . The one that watch the animated piece might not be the same who will play the game and vice a versa .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
My company is Blue FL , a VPN service provider . Currently the competition in the market of VPN providers is high some of them are having much higher budgets for aggressive advertisement and customers buy them even if their quality is lower , competitors are also aggressive in terms of creating fake accounts and writing bad feedback on our service . Furthermore , due to Covid-19 people are extremely concerned about their purchases . So I need to attract their attention to the brand and to the product
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
I believe that Storytelling tool will be the way of how to honestly attract the attention of the audience . The story can be published on social media it can be up to date and be so novel that my audience can believe we are sincere .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
We started to brainstorm what our company is about , who is doing what on quarantine , how people are struggling . Everybody shared their vision of current restrictions , how they helped others or tried to isolate themselves not to contact with anyone , how they ordered food and products . We listened to each other and decided to do the following .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We first learnt who our audience is and decided to create a story . All the details are below .
The central story is that a boy being tired of a lockdown restrictions decides to find a coronovirus vaccine . He is desperate as he saw on TV how cruel the disease is but he is not a doctor and has no idea what should be done . He wears a facial mask and gloves and walks around the city to find a right person to get aided . While he is traveling he meets many different people , who are also not doctors but they promise to help finding an acquaintance who knows somebody in laboratory in Holland . Being really thankful Trusty is paying off , e.g. the grandma can not go to the market as she is above 70 and is at risks under quarantine restrictions , at home but she needs
products to buy . Trusty buys products . Then he finds out a physically disabled person looking out of the window , they start conversation and it reveals that a new character 's internet connection got down and he can not fix it on his own , so the boy helps him . The premise is that to make a big step for humanity there is a need to make small steps for people around you . The anatomy of the story is we have a hero he is going through a kind of a quest , meeting different people who are becoming his mentors or allies who opens up his character sides . The hero 's journey was that he was intending to find a vaccine , in reality he made many people happier and at the end he realised that even if he can not save the humanity from illnesses he still can do something important . My audience is teenagers who are hanging on the Internet because originally I am going to publish the story on the social page of Blue FL VPN provider . There might be some other age representatives also . The interests are to visit the sites that are hard to visit , that are locked in their country . They like watching movies , play games . They are going to play an active role . As after an animated story you read above , I will create a game and a comics in a larger world I basically used netnography which is going to the pages of the subscribers on Facebook , where I saw what my audience repost : something like they won something in an online video game or what movie they watched , some also reposted the list of TV series . And other were desperate moms who are tired of sitting at home and thinking how to entertain their kids , so they will also love to be engaged as they will show this animated short to their children The feelings that I want to awoke are that everyone 's contribution matters and that everybody is important . I want to make people understand that even if they do a small thing per day , yes , they did not save anyone 's life , but if they at least did something good for others it is counted as the day is not wasted . I want people to think more about what they do . Because nowadays there are many people who are depressed in a sense that they do not bring any benefit as they sit at home , however everything is in our hands indeed . And if we concentrate here more on theory that we covered in the course I really do not want and need so called hardcore fans , ordinary people who watch the animated short will be great . However I presume that there might be some teenagers who will proceed with the game as it is going to be designed like a quest .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
As my audience prefer to watch movies I might change the heroes of my story so that somebody from favourite movies appeared there , like recently many of them reposted the new season of " Better call Saul " TV series , I might refer to the main character appearing in one of the scenes
As I mentioned in my previous assignment part Trusty ( the hero of the animated short ) is a mascot of a VPN company I work for . So posting an animated short once on the site , or on social media , I will animate the mascot , so when the user " touch " the mascot with a mouse it will start moving , the interested person will click and end up understanding that he / she can play an online game which is a quest . Those who pass the game tasks will be offered a discount for the comics book ) In my opinion playing a game ( although I am not a gamer myself ) the one can feel as if it happens to him / her better than feeling the same watching a movie or cartoon . Thus I tend to think that experience in the game will be more like cognitive , thus making people think deeper , more and concentrate on the experience itself . The one that watch the animated piece might not be the same who will play the game and vice a versa .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14295 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I am an engineering student currently working on my undergraduate thesis . Our thesis is required to have a prototype and should not only be done for compliance but also for business opportunities in the future . The first phase of the thesis is the project proposal where we are to validate the problem , identify the needs and look for market potential for our project . It is very challenging for our team because in our university specially in engineering , we are taught most of the time how to solve problems and not looking for a valid problem . To approve our thesis proposal , we need to convince the panel of judges that the problem we are solving is valid and has a market . The real challenge for our team is that we have to explain and demonstrate what we are proposing in a way that the panel will be convinced that the project is useful and has market potential .
Selection
The team decided that the most suited design thinking tool to be used for us to convince the panel of judges is the visualization tool because our project has technical concepts that are hard to understand verbally . We have a limited time to do this project so we have to convince the panel that we can finish the project in time and show them what the final output would look like so visualization is very important to let the panel understand what we are doing . As Angela Myer stated in module 1 , “ The more you begin to use pictures and create a visual image for people of how you are thinking , the more likely you are to achieve a sense of agreement and consensus with people in an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . ” To have an agreement and align our ideas with the panel , we had to rely on the visualization tool .
Application
On the day of the project proposal , we have presented to the panel a lot of graphical statistics to let them see the market potential for our project and we also interpreted our surveys using graphical statistics to validate the problem and convince them that there is a need for our project . Using pie charts enables us to display the percentage of people that have the same problem and are willing to use the project we will create . Bar graphs and line graphs enables us to show how the market for our project increases over time . After we convinced the panel that there is a need for our project and it has a market potential , we further convince them that we can finish this project in a limited time using Gantt chart and project milestones . We briefly discussed the methodology we are to use to achieve our goal using Gantt chart . We also shown
to the panel the 3D model of how the project will look like when it is finished by using AutoCAD . This gives the panel the idea on what to expect to the project and most specially to validate if we have successfully achieved our goals and objectives for this thesis project .
Insight
Even though our project proposal was very technical , we are able to convey our ideas and vision of the project and convinced them that we can achieve it and specially be useful for other people . The statistical graphs and 3D model of our project really helped a lot in conveying our ideas to the panel and because of visualization tool , we are able to persuade the panel on the worthiness of our idea and we are now in the prototyping stage of the project .
Approach
The use of visualization tool does not end here because our team plan to use this tool to pitch it to other people specially our potential customers . I think that making the potential customers or investor understand the worthiness and concept of our project will be much easier by using the visualization tool of the design thinking process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I am an engineering student currently working on my undergraduate thesis . Our thesis is required to have a prototype and should not only be done for compliance but also for business opportunities in the future . The first phase of the thesis is the project proposal where we are to validate the problem , identify the needs and look for market potential for our project . It is very challenging for our team because in our university specially in engineering , we are taught most of the time how to solve problems and not looking for a valid problem . To approve our thesis proposal , we need to convince the panel of judges that the problem we are solving is valid and has a market . The real challenge for our team is that we have to explain and demonstrate what we are proposing in a way that the panel will be convinced that the project is useful and has market potential .
Selection
The team decided that the most suited design thinking tool to be used for us to convince the panel of judges is the visualization tool because our project has technical concepts that are hard to understand verbally . We have a limited time to do this project so we have to convince the panel that we can finish the project in time and show them what the final output would look like so visualization is very important to let the panel understand what we are doing . As Angela Myer stated in module 1 , “ The more you begin to use pictures and create a visual image for people of how you are thinking , the more likely you are to achieve a sense of agreement and consensus with people in an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . ” To have an agreement and align our ideas with the panel , we had to rely on the visualization tool .
Application
On the day of the project proposal , we have presented to the panel a lot of graphical statistics to let them see the market potential for our project and we also interpreted our surveys using graphical statistics to validate the problem and convince them that there is a need for our project . Using pie charts enables us to display the percentage of people that have the same problem and are willing to use the project we will create . Bar graphs and line graphs enables us to show how the market for our project increases over time . After we convinced the panel that there is a need for our project and it has a market potential , we further convince them that we can finish this project in a limited time using Gantt chart and project milestones . We briefly discussed the methodology we are to use to achieve our goal using Gantt chart . We also shown
to the panel the 3D model of how the project will look like when it is finished by using AutoCAD . This gives the panel the idea on what to expect to the project and most specially to validate if we have successfully achieved our goals and objectives for this thesis project .
Insight
Even though our project proposal was very technical , we are able to convey our ideas and vision of the project and convinced them that we can achieve it and specially be useful for other people . The statistical graphs and 3D model of our project really helped a lot in conveying our ideas to the panel and because of visualization tool , we are able to persuade the panel on the worthiness of our idea and we are now in the prototyping stage of the project .
Approach
The use of visualization tool does not end here because our team plan to use this tool to pitch it to other people specially our potential customers . I think that making the potential customers or investor understand the worthiness and concept of our project will be much easier by using the visualization tool of the design thinking process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15009 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling challenge and selection story telling is a great tool that i use all time.story telling is used to create a empathy betweeen product and coust mer.story telling helps the people to get insipired.i live in a place where senior citizens and handicapped persons live the story helped them alot to get inspired they share stories and make others happy.storytelling is greattool that can create empathy , love , trust and also get ins pire other people the leaders will use storytelling to connect with the people and fill their minds with their ideas using storytelling too l. I share stories of my life in order to help them visualize a state ofindependence , I use their feedback against the context of my story to ascertain their goals , andsometimes we use stories to better understand their interests and thought processes . I use thisinforma tion to develop different strategies to try and find a way that works for them to gain moreindependence in the areas they find lacking in their lives Application story telling used in many areas or sectors in organizations they use storytelling to connect their employees with th e company to create a story their we should make a character that connect to your audience.the companies use this tool to create a empathy between product and the coustmer.for example back from my days in school some people come with products to sell by telling a story that this products sre created by handicapped childern by buying this products the handicapped people will be benfit ed the make a empathy by saying handicapped and they say if you buy this product it will help them . Insight & Approach Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So I told this story to the agency , and I think it had a big impact on people there . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling challenge and selection story telling is a great tool that i use all time.story telling is used to create a empathy betweeen product and coust mer.story telling helps the people to get insipired.i live in a place where senior citizens and handicapped persons live the story helped them alot to get inspired they share stories and make others happy.storytelling is greattool that can create empathy , love , trust and also get ins pire other people the leaders will use storytelling to connect with the people and fill their minds with their ideas using storytelling too l. I share stories of my life in order to help them visualize a state ofindependence , I use their feedback against the context of my story to ascertain their goals , andsometimes we use stories to better understand their interests and thought processes . I use thisinforma tion to develop different strategies to try and find a way that works for them to gain moreindependence in the areas they find lacking in their lives Application story telling used in many areas or sectors in organizations they use storytelling to connect their employees with th e company to create a story their we should make a character that connect to your audience.the companies use this tool to create a empathy between product and the coustmer.for example back from my days in school some people come with products to sell by telling a story that this products sre created by handicapped childern by buying this products the handicapped people will be benfit ed the make a empathy by saying handicapped and they say if you buy this product it will help them . Insight & Approach Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So I told this story to the agency , and I think it had a big impact on people there . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20304 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Design Thinking
The Challenge
I work at State Bank of Pakistan , one of the leading telecommunication companies in the world . At we State Bank of Pakistan strive to ensure that the lives of our customers are greatly impacted whenever they have any form of interaction with the company . The company has a policy which states that all customer complaints , enquiries , questions must be attended to within 48 hours of when the customer contacts customer service . This is done to delight our customers and retain them as well . Now , there was an instance where a customer wanted a SIM change . A SIM change usually takes about 24 - hours tops . For some reason , the customer visited one of our service centers asking for a SIM change , filled paperwork and provided all the necessary documentation for the process to be completed . However she was asked to come back in 24 - hours , which she complied to . The customer came the next day and again was asked to come the following day because her information had not yet been verified in the system and therefore a new SIM card could not be issued . The next day , in order to avoid driving to our service centers and being asked to go back home or return later , the customer called ahead of time to confirm completion of her request and again , was told she will have to come by our service center the following day . After 3 days ( 72 hours ) the customer was not only agitated , but also disappointed and extremely furious with the run around and the terrible service she had received the past couple of days and even threatened to cancel her subscription with the company .
Selection
After studying about design thinking and the various tools I decided to adapt the use of storytelling as a solution to the problem stated above . Design thinking allows one to solve problems by encouraging questions , listening and having a sense of empathy of understanding towards a person ’s needs and wants . Storytelling is important because it allows human interaction through the sharing of experiences and providing solution to issues through thorough verbal and non - verbal communication .
Application
As the customer displayed signs of unhappiness and dissatisfaction with the service towards my colleague , I felt the need to step in to assist . I remembered the storytelling tool in design thinking and decided to use this to elicit a lot more information to resolve her issue . I introduced myself and asked for her name , which she said , was Joana . I asked Joana to kindly go with me to a secluded area so I can hear her complaint and assist with resolving it immediately . Once we arrived at my office Joana took a seat and immediately started venting and telling me how unhappy she was with the service rendered over the past few days . I made sure not to interrupt and allowed her to go on . While listening , I made sure my body language showed that she mattered , her concerns were valid and she had every right to feel disappointed with the business .
Once Joana was done talking , I proceeded to tell her a story of how I experience a similar situation as an international student in the United States of America ( USA ) . The entire process was so exhausting and during that time , I felt I was of no value to the company I was willing to pay for in order to have services rendered . My needs as a customer were constantly being pushed aside and dismissed . Eventually , I was assisted and compensated by the store manager after I asked to speak to someone in higher authority .
After telling my story , Joana smiled , sat upright in her seat and said “ wow I thought these things happen only in our part of the world . ” I then explained to Joana that in every human institution the goal is to strive for excellence however , there are certain times when things take a different turn like this time . I immediately apologized , completed her requested within the next 15 minutes and also compensated her by giving her 100 GB free data .
I can say now that Joana has now become one of our most loyal customers , which we appreciate very much .
Insight
By incorporating the storytelling tool , I was able to show empathy to Joana , stimulate the situation and make her understand that she is valued as a customer and dear to the business and losing her will be a huge loss to us . The tool also helped establish a positive rapport between Joana and the business , which till date has been very exciting .
Approach
Feedback and ideas as to how best we can serve our customers in the future will be welcome next time I interact with our customers . I will also ensure to ask a lot of questions to help recommend new ideas , ways of doing things , techniques etc . to management . By asking questions and sharing ideas with management I will also help review policies regarding our customer service procedures .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Design Thinking
The Challenge
I work at State Bank of Pakistan , one of the leading telecommunication companies in the world . At we State Bank of Pakistan strive to ensure that the lives of our customers are greatly impacted whenever they have any form of interaction with the company . The company has a policy which states that all customer complaints , enquiries , questions must be attended to within 48 hours of when the customer contacts customer service . This is done to delight our customers and retain them as well . Now , there was an instance where a customer wanted a SIM change . A SIM change usually takes about 24 - hours tops . For some reason , the customer visited one of our service centers asking for a SIM change , filled paperwork and provided all the necessary documentation for the process to be completed . However she was asked to come back in 24 - hours , which she complied to . The customer came the next day and again was asked to come the following day because her information had not yet been verified in the system and therefore a new SIM card could not be issued . The next day , in order to avoid driving to our service centers and being asked to go back home or return later , the customer called ahead of time to confirm completion of her request and again , was told she will have to come by our service center the following day . After 3 days ( 72 hours ) the customer was not only agitated , but also disappointed and extremely furious with the run around and the terrible service she had received the past couple of days and even threatened to cancel her subscription with the company .
Selection
After studying about design thinking and the various tools I decided to adapt the use of storytelling as a solution to the problem stated above . Design thinking allows one to solve problems by encouraging questions , listening and having a sense of empathy of understanding towards a person ’s needs and wants . Storytelling is important because it allows human interaction through the sharing of experiences and providing solution to issues through thorough verbal and non - verbal communication .
Application
As the customer displayed signs of unhappiness and dissatisfaction with the service towards my colleague , I felt the need to step in to assist . I remembered the storytelling tool in design thinking and decided to use this to elicit a lot more information to resolve her issue . I introduced myself and asked for her name , which she said , was Joana . I asked Joana to kindly go with me to a secluded area so I can hear her complaint and assist with resolving it immediately . Once we arrived at my office Joana took a seat and immediately started venting and telling me how unhappy she was with the service rendered over the past few days . I made sure not to interrupt and allowed her to go on . While listening , I made sure my body language showed that she mattered , her concerns were valid and she had every right to feel disappointed with the business .
Once Joana was done talking , I proceeded to tell her a story of how I experience a similar situation as an international student in the United States of America ( USA ) . The entire process was so exhausting and during that time , I felt I was of no value to the company I was willing to pay for in order to have services rendered . My needs as a customer were constantly being pushed aside and dismissed . Eventually , I was assisted and compensated by the store manager after I asked to speak to someone in higher authority .
After telling my story , Joana smiled , sat upright in her seat and said “ wow I thought these things happen only in our part of the world . ” I then explained to Joana that in every human institution the goal is to strive for excellence however , there are certain times when things take a different turn like this time . I immediately apologized , completed her requested within the next 15 minutes and also compensated her by giving her 100 GB free data .
I can say now that Joana has now become one of our most loyal customers , which we appreciate very much .
Insight
By incorporating the storytelling tool , I was able to show empathy to Joana , stimulate the situation and make her understand that she is valued as a customer and dear to the business and losing her will be a huge loss to us . The tool also helped establish a positive rapport between Joana and the business , which till date has been very exciting .
Approach
Feedback and ideas as to how best we can serve our customers in the future will be welcome next time I interact with our customers . I will also ensure to ask a lot of questions to help recommend new ideas , ways of doing things , techniques etc . to management . By asking questions and sharing ideas with management I will also help review policies regarding our customer service procedures .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17568 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
Challenge
In todays ’ corporate world it is very hard to compete and survive in the market , so it is very important to have some tools to overcome the challenges and outstand the competition .
As our company was facing a bit decline in the sales of the product so we needed to come up with some new and innovative to boost up the sales and increase the reach of the product .
Selection
The tool which I used to overcome the challenges was story telling because according to me it is most efficient and most effective method to overcome the challenges as it helps us to directly build an emotional attachment with the customer and hence which results in gaining trust for the company and its product .
Application
In order to increase our sales we decided to do advertise the product relating it with some story so that it helps us to gain people ’s attention resulting in creation of a bond between the potential customer and the product as the advertisement included the servicing of the product in a remote place at an orphanage for disabled children which helped in building an emotional attachment with the customers and finally increased our sales as it portrayed the company as reliable and quality servicing for its customers .
One of our products was launched and advertised with a pinch of humorous incident in a common man ’s daily lifestyle which audience could directly relate with themselves and hence it made a connection between the potential customer and the product and as soon as the product was launched the sales boosted up and the idea of including storytelling in the launch was a successful event . Moreover , the customers were also quite satisfied after actually using the product and the whole campaign was a great success .
Insight
The above two incidents portrayed that the inclusion of design thinking techniques in the business world can surely help in improvement of the company in many aspects as in my case the Storytelling helped to make a connection between the potential customer and the product of the company which not only resulted in increasing the sales and overpower the competition but also helped to gain faith and satisfaction among the users and made a forever bond between the company and the customer .
Approach
Out of all the tools taught in the course of design thinking for innovation according to me the most useful tool for my company was of storytelling only as I have previously experienced it in my business . However , this course made it easier and taught more effective way of using the tool of storytelling in the business life which was a great learning . Moreover , all the other tools too like visualization , learning launch and Mind Mapping are also very effective in different fields of business
and will surely affect the growth of the business in a positive way and teach us more and more new things and help us in gaining new experiences in life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
Challenge
In todays ’ corporate world it is very hard to compete and survive in the market , so it is very important to have some tools to overcome the challenges and outstand the competition .
As our company was facing a bit decline in the sales of the product so we needed to come up with some new and innovative to boost up the sales and increase the reach of the product .
Selection
The tool which I used to overcome the challenges was story telling because according to me it is most efficient and most effective method to overcome the challenges as it helps us to directly build an emotional attachment with the customer and hence which results in gaining trust for the company and its product .
Application
In order to increase our sales we decided to do advertise the product relating it with some story so that it helps us to gain people ’s attention resulting in creation of a bond between the potential customer and the product as the advertisement included the servicing of the product in a remote place at an orphanage for disabled children which helped in building an emotional attachment with the customers and finally increased our sales as it portrayed the company as reliable and quality servicing for its customers .
One of our products was launched and advertised with a pinch of humorous incident in a common man ’s daily lifestyle which audience could directly relate with themselves and hence it made a connection between the potential customer and the product and as soon as the product was launched the sales boosted up and the idea of including storytelling in the launch was a successful event . Moreover , the customers were also quite satisfied after actually using the product and the whole campaign was a great success .
Insight
The above two incidents portrayed that the inclusion of design thinking techniques in the business world can surely help in improvement of the company in many aspects as in my case the Storytelling helped to make a connection between the potential customer and the product of the company which not only resulted in increasing the sales and overpower the competition but also helped to gain faith and satisfaction among the users and made a forever bond between the company and the customer .
Approach
Out of all the tools taught in the course of design thinking for innovation according to me the most useful tool for my company was of storytelling only as I have previously experienced it in my business . However , this course made it easier and taught more effective way of using the tool of storytelling in the business life which was a great learning . Moreover , all the other tools too like visualization , learning launch and Mind Mapping are also very effective in different fields of business
and will surely affect the growth of the business in a positive way and teach us more and more new things and help us in gaining new experiences in life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17817 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection Storytelling is a very effective method to overcome a certain problem since people can connect their experience with yours . I work with people of all ages who experience some kind of eating disorders . Many of these people suffer from low self - confidence , unhealthy eating habits , and unhappiness resulting from binge eating , bulimia , or anorexia . They need to be motivated and inspired in order to overcome these eating disorders and maintain a healthy lifestyle . For a long time I was thinking about some ways to help them get rid of this mentality . I frequently get together with them so that they could feel safe and warm and open up their emotions . I wanted them to share their stories confidently . I wanted them to connect with other people but they were too scared . They did n’t feel safe . Therefore , I decided to tell my own story about my binge eating disorder that I had struggled for a long time in the past few years . I hoped that they could find some inspiration . I also invited some people who suffered from these kinds of eating disorders to tell their own experiences . Application I also suffered from an eating disorder just like the people I work with so I used my story to inspire them . I explain how much pressure I have felt , what triggered my binge eating , and how I ’ve overcome this eating disorder . This way I can connect with other people and maybe even a simple word will show them that they are not alone in this journey . Besides , I talked about the pressure I felt looking at the “ perfect - body ” in social media and how comparing myself with other people made me feel so desperate . I said that these emotions lead me to binge eating . I opened about the binge eating attacks that occured every day . I went deep and explained when it usually started , how much it lasted , where it took place , and how much I ate . How I kept eating while regretting and crying over my decisions . Finally , I told my way to overcome this problem : loving yourself and being honest with yourself . I gave some simple tips that they could do to prevent any kind of eating urges . At the end of this session I saw people introducing themselves to each other and telling a little bit of themselves . This was a huge progress . Day by day more people started to speak up and tell their story . I saw the change in their confidence , self - esteem , and overall happiness . They were willing to come to these meetings and some of them decreased the number of eating attacks they faced in a week . InsightApproach Well , that was not an easy task . I told my own eating disorder experience so that I could be a glimmer of hope and an inspiration for them . I have seen people intrigued by others who
experience a similar problem . This way they could make a connection between themselves and the other people . By this way they feel more welcomed and less lonely . Being surrounded with people who face and even overcome a similar eating disorder gives them confidence and hope to approach their goals . In the future I would like to invite people that I have worked with and that create a healthy lifestyle for themselves so that they can also inspire people sitting in their former places . Sometimes a little story can make a huge difference in someone ’s life . Approach This course broadened my horizon and helped me see some small details more clearly . Now I can see many different ways to present my ideas and help people more efficiently . I am so happy for taking this course .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection Storytelling is a very effective method to overcome a certain problem since people can connect their experience with yours . I work with people of all ages who experience some kind of eating disorders . Many of these people suffer from low self - confidence , unhealthy eating habits , and unhappiness resulting from binge eating , bulimia , or anorexia . They need to be motivated and inspired in order to overcome these eating disorders and maintain a healthy lifestyle . For a long time I was thinking about some ways to help them get rid of this mentality . I frequently get together with them so that they could feel safe and warm and open up their emotions . I wanted them to share their stories confidently . I wanted them to connect with other people but they were too scared . They did n’t feel safe . Therefore , I decided to tell my own story about my binge eating disorder that I had struggled for a long time in the past few years . I hoped that they could find some inspiration . I also invited some people who suffered from these kinds of eating disorders to tell their own experiences . Application I also suffered from an eating disorder just like the people I work with so I used my story to inspire them . I explain how much pressure I have felt , what triggered my binge eating , and how I ’ve overcome this eating disorder . This way I can connect with other people and maybe even a simple word will show them that they are not alone in this journey . Besides , I talked about the pressure I felt looking at the “ perfect - body ” in social media and how comparing myself with other people made me feel so desperate . I said that these emotions lead me to binge eating . I opened about the binge eating attacks that occured every day . I went deep and explained when it usually started , how much it lasted , where it took place , and how much I ate . How I kept eating while regretting and crying over my decisions . Finally , I told my way to overcome this problem : loving yourself and being honest with yourself . I gave some simple tips that they could do to prevent any kind of eating urges . At the end of this session I saw people introducing themselves to each other and telling a little bit of themselves . This was a huge progress . Day by day more people started to speak up and tell their story . I saw the change in their confidence , self - esteem , and overall happiness . They were willing to come to these meetings and some of them decreased the number of eating attacks they faced in a week . InsightApproach Well , that was not an easy task . I told my own eating disorder experience so that I could be a glimmer of hope and an inspiration for them . I have seen people intrigued by others who
experience a similar problem . This way they could make a connection between themselves and the other people . By this way they feel more welcomed and less lonely . Being surrounded with people who face and even overcome a similar eating disorder gives them confidence and hope to approach their goals . In the future I would like to invite people that I have worked with and that create a healthy lifestyle for themselves so that they can also inspire people sitting in their former places . Sometimes a little story can make a huge difference in someone ’s life . Approach This course broadened my horizon and helped me see some small details more clearly . Now I can see many different ways to present my ideas and help people more efficiently . I am so happy for taking this course .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12392 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation | Final Reflection
1 . Challenge
My personal challenge is to improve my social media skills ( mainly on Instagram ) , find my community online and truly connect with people through my content ( short view ) . I 'm focused on photography and audiovisual ( mostly aesthetics ) and educational content ( like career advice , motivation and self - improvement )
I 'm a content creator / entrepeneur / copywriter and I want to become social media manager and content strategist to create content for brands and offer courses online to help people improve their digital presence as individuals or with their entrepreneurship ( long view ) .
2 . Selection
I 've choose mind mapping because I believe it fits with the stage of my process because : I know the content I want to create and be better at it , I know the people ( by estadistics and human - centered researchs ) who may be interested and find it valuable ( but they have not found me yet ) , I 'm aware of my limitations in terms of knowledge and equipment ( and I 'm working on it ) but despite all this I 'm aware that in order to achieve all this things there 's little - but important - daily tasks that I need to do in order to be more creative and successful and I think mind mapping i'ts definitely going to help me to identify those least visible things in my mind in a more deeply way than just a to do list . I 'm also studying and practicing social media strategies on my personal account and getting and measuring feedback . I 'm in the stage of making a proper segmentation but I 'm not confident enough with my content to make a money investment , that 's why I think this tool is beneficial to my current scenario .
3 . Application
I applied mind mapping with my -short view- challenge and I am really positively surprised . I wrote " Social Media improvement " on the middle and start to draw arrows around with questions like " how to create valuable content " , " to whom is the content " , " what skills are missing " and I realize ( despite the benefit of a proper organization ) that I already had the answers to these things ( after all they 're all logical and mostly predictable ) but write those things in paper lead me to another questions behind the surface that changed completely my mindset , and that 's what I think this tool is about .
4 . Insight
After I think about the basics I wrote , deep things starts to come to my mind and the first thing was " WHY I create content ? " . It seems like a simple question but it leads me to this : I create content for pleasuring myself . And that 's the conflict of interest that I was having from the beggining : How can I create content for my community ( what they like ) if I do n't have a community yet ? If the most important thing about create something is do it entirely for your community , where 's the personal value in that ? and of course this can be subjective , but I do n't feel comfortable creating in those terms , and when you are studying traditional marketing they always insist in " you have to do what you public wants even if that it 's not what you enjoy the most " and of course this could apply for a job or for a brand strategy but it 's not apply for my personal digital presence . It seems a little dumb now that I 'm writing it but it was a
real insight for me . Another productive conclusion was that I 'm not feel confident about my content yet because I need to make MORE to get better . Invest on equipment , go to new locations to shoot , be consisent with my feed and posts and really interact with the public that I have now , and not be anxious for growth because it has to be organic and it 's just a matter of creativity , proper action and time . And last but not least , enjoy the process knowing that I 'm doing what I love . Nothing of what I just wrote would have happen withouth this tool and I 'm deeply grateful for that . And all this helps me to achieve ( organically ) my long - terms goals in a more confident and centered way .
5 . Approach
Honestly I 'm going to try all the tools from this course , but for sure I will continue practicing mind mapping in a regular basis , not only with professional intentions , also in a personal way ( it 's like a form of therapy itself ) . I think that is important to write things down and draw some lines to get access to other thoughts that otherwise will remain unseen . I 'm thrilled to try them all but Visualization + Mind Mapping it 's gon na be my double choice for next time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation | Final Reflection
1 . Challenge
My personal challenge is to improve my social media skills ( mainly on Instagram ) , find my community online and truly connect with people through my content ( short view ) . I 'm focused on photography and audiovisual ( mostly aesthetics ) and educational content ( like career advice , motivation and self - improvement )
I 'm a content creator / entrepeneur / copywriter and I want to become social media manager and content strategist to create content for brands and offer courses online to help people improve their digital presence as individuals or with their entrepreneurship ( long view ) .
2 . Selection
I 've choose mind mapping because I believe it fits with the stage of my process because : I know the content I want to create and be better at it , I know the people ( by estadistics and human - centered researchs ) who may be interested and find it valuable ( but they have not found me yet ) , I 'm aware of my limitations in terms of knowledge and equipment ( and I 'm working on it ) but despite all this I 'm aware that in order to achieve all this things there 's little - but important - daily tasks that I need to do in order to be more creative and successful and I think mind mapping i'ts definitely going to help me to identify those least visible things in my mind in a more deeply way than just a to do list . I 'm also studying and practicing social media strategies on my personal account and getting and measuring feedback . I 'm in the stage of making a proper segmentation but I 'm not confident enough with my content to make a money investment , that 's why I think this tool is beneficial to my current scenario .
3 . Application
I applied mind mapping with my -short view- challenge and I am really positively surprised . I wrote " Social Media improvement " on the middle and start to draw arrows around with questions like " how to create valuable content " , " to whom is the content " , " what skills are missing " and I realize ( despite the benefit of a proper organization ) that I already had the answers to these things ( after all they 're all logical and mostly predictable ) but write those things in paper lead me to another questions behind the surface that changed completely my mindset , and that 's what I think this tool is about .
4 . Insight
After I think about the basics I wrote , deep things starts to come to my mind and the first thing was " WHY I create content ? " . It seems like a simple question but it leads me to this : I create content for pleasuring myself . And that 's the conflict of interest that I was having from the beggining : How can I create content for my community ( what they like ) if I do n't have a community yet ? If the most important thing about create something is do it entirely for your community , where 's the personal value in that ? and of course this can be subjective , but I do n't feel comfortable creating in those terms , and when you are studying traditional marketing they always insist in " you have to do what you public wants even if that it 's not what you enjoy the most " and of course this could apply for a job or for a brand strategy but it 's not apply for my personal digital presence . It seems a little dumb now that I 'm writing it but it was a
real insight for me . Another productive conclusion was that I 'm not feel confident about my content yet because I need to make MORE to get better . Invest on equipment , go to new locations to shoot , be consisent with my feed and posts and really interact with the public that I have now , and not be anxious for growth because it has to be organic and it 's just a matter of creativity , proper action and time . And last but not least , enjoy the process knowing that I 'm doing what I love . Nothing of what I just wrote would have happen withouth this tool and I 'm deeply grateful for that . And all this helps me to achieve ( organically ) my long - terms goals in a more confident and centered way .
5 . Approach
Honestly I 'm going to try all the tools from this course , but for sure I will continue practicing mind mapping in a regular basis , not only with professional intentions , also in a personal way ( it 's like a form of therapy itself ) . I think that is important to write things down and draw some lines to get access to other thoughts that otherwise will remain unseen . I 'm thrilled to try them all but Visualization + Mind Mapping it 's gon na be my double choice for next time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18224 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I been the team lead of the project in organization always annually propose process improvement for our project . We were facing a lot of delay in delivering change Requests ( CR ) in our project , not due to development but due to the testing at different levels by different stake holders . Stake holders were from different vendors and also some were on client payroll . It had become a difficult task to provide justifications and there would be a blame game which was not healthy for the overall deliverables . We then proposed the client to use agile model instead of currently used waterfall model .
Selection :
Our team went through several brain storming session as agile was not suitable for SAP projects . SAP has a clear demarcation of job responsibilities between functional and technical people and as per agile principles every member of the team should know every tasks . In waterfall model , set of specialists work together to deliver SAP software applications or components according to well - defined end - user requirements . But we really found some interesting methodologies of agile and want to adapt those in our way of working . We thought even if we can not adhere to all agile practices but we can certainly bring more visibility and progress of our daily activities and the progress will be clearly visible to all stake holders which meant less difference of opinion at the end . Now , to take another step forward towards their vision of digitalization and agility , our client has decided to pilot SAP developments with Agile methodology . So we were ready to try the learning launch tool . Learning launch was an experiment meant to quickly test an idea and prototype . Application : We started will a small team to just prototype the idea of agile . We had formed a eRoom of 10 members which included 2 technical consultants,2 functional consultant , 1 scrum master , 3 Solution owners who would do the final testing and interact with end user customers . Firstly we began with daily stand up calls and sprint of 1 month . In sprint plan we agreed with definition of done and priotise the stories so that each of the stakeholder had a clear picture of what will be completed at the end of the sprint . We did this pilot for 6 months and we got a progress in the speed of deliverable . The client further took the decision to fully agile . Now we have formed 4 scrum teams based on business processes with 4 different scrum masters and 4 product owners . We perform scrum of scrum meets to synchronize all 4 scrum teams with key stake holders . This has significantly increase the number of CR ’s delivered every sprint . Insight : By applying the learning launch tool , our team coordination has increased , all stake holders know each other improving our relationship . Using this tool we do retrospective to further improve the process of our day to day activities . This learning experience help to respect each other opinion , visualize the idea put forth in meetings , remove impediments , share learning and challenges and create a positive atmosphere . Approach :
We find the learning launch as the appropriate tool as in we have some mandatory courses to be complete by all the members so that the entire team has same agile maturity and are on the same page . Future launch designs is focused on automating some tasks and tract the progress made , and come closer to a compelling solution ready for future rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I been the team lead of the project in organization always annually propose process improvement for our project . We were facing a lot of delay in delivering change Requests ( CR ) in our project , not due to development but due to the testing at different levels by different stake holders . Stake holders were from different vendors and also some were on client payroll . It had become a difficult task to provide justifications and there would be a blame game which was not healthy for the overall deliverables . We then proposed the client to use agile model instead of currently used waterfall model .
Selection :
Our team went through several brain storming session as agile was not suitable for SAP projects . SAP has a clear demarcation of job responsibilities between functional and technical people and as per agile principles every member of the team should know every tasks . In waterfall model , set of specialists work together to deliver SAP software applications or components according to well - defined end - user requirements . But we really found some interesting methodologies of agile and want to adapt those in our way of working . We thought even if we can not adhere to all agile practices but we can certainly bring more visibility and progress of our daily activities and the progress will be clearly visible to all stake holders which meant less difference of opinion at the end . Now , to take another step forward towards their vision of digitalization and agility , our client has decided to pilot SAP developments with Agile methodology . So we were ready to try the learning launch tool . Learning launch was an experiment meant to quickly test an idea and prototype . Application : We started will a small team to just prototype the idea of agile . We had formed a eRoom of 10 members which included 2 technical consultants,2 functional consultant , 1 scrum master , 3 Solution owners who would do the final testing and interact with end user customers . Firstly we began with daily stand up calls and sprint of 1 month . In sprint plan we agreed with definition of done and priotise the stories so that each of the stakeholder had a clear picture of what will be completed at the end of the sprint . We did this pilot for 6 months and we got a progress in the speed of deliverable . The client further took the decision to fully agile . Now we have formed 4 scrum teams based on business processes with 4 different scrum masters and 4 product owners . We perform scrum of scrum meets to synchronize all 4 scrum teams with key stake holders . This has significantly increase the number of CR ’s delivered every sprint . Insight : By applying the learning launch tool , our team coordination has increased , all stake holders know each other improving our relationship . Using this tool we do retrospective to further improve the process of our day to day activities . This learning experience help to respect each other opinion , visualize the idea put forth in meetings , remove impediments , share learning and challenges and create a positive atmosphere . Approach :
We find the learning launch as the appropriate tool as in we have some mandatory courses to be complete by all the members so that the entire team has same agile maturity and are on the same page . Future launch designs is focused on automating some tasks and tract the progress made , and come closer to a compelling solution ready for future rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9571 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge
When I worked at eClass , my team looked for a new way to generate educational content for our
students . They are interested in subjects such as business , innovation or marketing , and follow our
content in social media . Personally , I had to develop a material to explain a Design Sprint process , so
that our students can access the content , understand it and share it . A Design Sprint according to its
creator , Jake Knapp , is " a five - day process for answering critical business questions through design ,
prototyping , and testing ideas with customers . " You can read more in https://www.gv.com/sprint/
Selection
One of the best ways to face this challenge was using the human - centered approach of Design
Thinking to explain a specific tool to produce and test ideas . Even when Design Thinking and Design
Sprint are not the same thing , Design Thinking plays a fundamental role in the actions we can do in a
Design Sprint process . And storytelling was an excellent tool to generate content that our students
could identify with . We really wanted to avoid answering questions such as “ what is a design sprint ” ,
“ what is it for ” , “ what is it necessary to do it ” , or “ how to do it ” , in a unidirectional way ( question -
closed answer ) . On the contrary , we set out to address the needs of the users for whom we were
creating this content . As we can see in the video " Storytelling Tool " of week 2 , storytelling is about
creating a cause for our students and anyone who wanted to access the content developed by our
organization . We wanted our users to find in the content an inspiration to take to their own teams .
Application
To apply some storytelling techniques , we used a structure called Power Pitch Method , oriented to
generate value proposition narratives . I attended a workshop with 10 colleagues and each one had to
develop different topics ( " what is a design sprint " , " how to learn another language " , " how to make a
business plan " , etc ) , based on our own experiences with each topic .
First , we worked on our voice and how we can lose the fear of telling stories in public . Each attendee
had to talk about their topic , projecting our voices in a particular way . I explained in 2 minutes what a
Design Sprint is with a horror story voice , then like an animated character , and then with the voice of a
little girl . In addition to laughing , we learned that our voice and body expression are vital elements
when we are telling a story . Then we worked on a script for each of our topics , based on the Power
Pitch Method structure .
The first two topics evoked negative memories and experiences :
● My pains : what are the problems that make it difficult to create products together with my
team ? It 's important to refer to these situations as " pains " , expressing my frustration from not
being able to reach my goals .
● My painkillers : what temporary solutions have I tried to implement without positive results ?
Once again , it was necessary to emphasize the frustration I felt when trying to come up with
solutions that calmed my pain just for a short period of time .
The following points are oriented toward a promise of change and a solution , so our voice tone and
body expression were positive , optimistic :
● Value proposition : what could a design sprint process offer to ease my pains ?
● The process : How is a design sprint done ? What are its main characteristics ? What are its
differences compared to the " painkillers " that I mentioned before ?
Finally , we read our script in front of a one of our peers , who gave me some feedback . Then I listened
to the story of my peer , giving some recommendations to improve the narrative .
Insight
One of the most valuable things about this method is to leave the technical explanations and all the
detail of the process in a last place , in order to prioritize the connection with our pains and the things
we want to improve . We always tend to answer the typical " what , how , when , where " questions in a
structured way , with existing definitions , leaving aside our own experience and our " pains " . If we know
what those pains are , we will be able to find new value propositions and solutions which we can feel
identified with .
Approach
This technique was addressed from our own experiences , expressing our pains and painkillers , to
define a value proposition that we considered would be effective for our pains . To bring this narrative
to our students , it is important to listen to their pains and painkillers first . Then , we can work on a
value proposition and a description of the subject that makes sense to them . We can talk to
designers , marketing managers , engineers , software developers , startup founders or anyone who
needs to create new products with their teams in an innovative and effective way . We should ask
them about their pains and what they have tried to do for improving their processes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge
When I worked at eClass , my team looked for a new way to generate educational content for our
students . They are interested in subjects such as business , innovation or marketing , and follow our
content in social media . Personally , I had to develop a material to explain a Design Sprint process , so
that our students can access the content , understand it and share it . A Design Sprint according to its
creator , Jake Knapp , is " a five - day process for answering critical business questions through design ,
prototyping , and testing ideas with customers . " You can read more in https://www.gv.com/sprint/
Selection
One of the best ways to face this challenge was using the human - centered approach of Design
Thinking to explain a specific tool to produce and test ideas . Even when Design Thinking and Design
Sprint are not the same thing , Design Thinking plays a fundamental role in the actions we can do in a
Design Sprint process . And storytelling was an excellent tool to generate content that our students
could identify with . We really wanted to avoid answering questions such as “ what is a design sprint ” ,
“ what is it for ” , “ what is it necessary to do it ” , or “ how to do it ” , in a unidirectional way ( question -
closed answer ) . On the contrary , we set out to address the needs of the users for whom we were
creating this content . As we can see in the video " Storytelling Tool " of week 2 , storytelling is about
creating a cause for our students and anyone who wanted to access the content developed by our
organization . We wanted our users to find in the content an inspiration to take to their own teams .
Application
To apply some storytelling techniques , we used a structure called Power Pitch Method , oriented to
generate value proposition narratives . I attended a workshop with 10 colleagues and each one had to
develop different topics ( " what is a design sprint " , " how to learn another language " , " how to make a
business plan " , etc ) , based on our own experiences with each topic .
First , we worked on our voice and how we can lose the fear of telling stories in public . Each attendee
had to talk about their topic , projecting our voices in a particular way . I explained in 2 minutes what a
Design Sprint is with a horror story voice , then like an animated character , and then with the voice of a
little girl . In addition to laughing , we learned that our voice and body expression are vital elements
when we are telling a story . Then we worked on a script for each of our topics , based on the Power
Pitch Method structure .
The first two topics evoked negative memories and experiences :
● My pains : what are the problems that make it difficult to create products together with my
team ? It 's important to refer to these situations as " pains " , expressing my frustration from not
being able to reach my goals .
● My painkillers : what temporary solutions have I tried to implement without positive results ?
Once again , it was necessary to emphasize the frustration I felt when trying to come up with
solutions that calmed my pain just for a short period of time .
The following points are oriented toward a promise of change and a solution , so our voice tone and
body expression were positive , optimistic :
● Value proposition : what could a design sprint process offer to ease my pains ?
● The process : How is a design sprint done ? What are its main characteristics ? What are its
differences compared to the " painkillers " that I mentioned before ?
Finally , we read our script in front of a one of our peers , who gave me some feedback . Then I listened
to the story of my peer , giving some recommendations to improve the narrative .
Insight
One of the most valuable things about this method is to leave the technical explanations and all the
detail of the process in a last place , in order to prioritize the connection with our pains and the things
we want to improve . We always tend to answer the typical " what , how , when , where " questions in a
structured way , with existing definitions , leaving aside our own experience and our " pains " . If we know
what those pains are , we will be able to find new value propositions and solutions which we can feel
identified with .
Approach
This technique was addressed from our own experiences , expressing our pains and painkillers , to
define a value proposition that we considered would be effective for our pains . To bring this narrative
to our students , it is important to listen to their pains and painkillers first . Then , we can work on a
value proposition and a description of the subject that makes sense to them . We can talk to
designers , marketing managers , engineers , software developers , startup founders or anyone who
needs to create new products with their teams in an innovative and effective way . We should ask
them about their pains and what they have tried to do for improving their processes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16437 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using the Learning Launch to Tackle the Traffic Congestion Challenge in Nairobi
Challenge
Traffic congestion is one of the key challenges affecting the City of Nairobi and many other cities in the world . In Nairobi , it can be said to be brought about by ; underinvestment in road extensive road networks , poor condition of existing roads , insufficient capital investment in public transport , suboptimal terminus locations , and reckless / insubordinate drivers . These problems , among others create a traffic congestion problem in the major roads within the city leading to the loss of valuable human resource hours .
Selection
The Learning Launch is a tool that allows us to try out a proposed solution on a small scale so as to gather valuable intel from the actual market on the probability of the solution being successful . The method helps us to see how our “ good ideas ” perform outside of ourselves and can provide invaluable data to help us decide whether to continue or pivot . This tool would be the most ideal for this situation because of the complexity of the problem , the number of variables involved and the high capital investment that would be required to fully implement such an idea .
Application
The nature of this project means that a great deal of stakeholders were involved in the operationalization of the launching curve which was referred to as the pilot . Although pilot studies are traditionally different from learning launches in that a lot more information is collected , assessed and scenario building done , this pilot was akin to a learning launch in that it was politically motivated and therefore skipped many of the steps that would be deemed necessary before implementing a pilot . The launch saw the end of trip termini in the city central business district ( CBD)moved to beyond the central business district boundaries .
Approach
Unfortunately , the Learning Launch in this case did not have a formal feedback chain and relied on social media and mass media review of the initiative . The reception for the innovation was extremely poor with people highly dissatisfied with the fact that they had to walk longer than before . Additionally , despite the ban of the public means of transport within the CBD , the traffic jam within the CBD did not reduce , if anything , it seemed to increase . This showed that the problem of traffic congestion could not be solved by simply focusing on termini within the CBD . While I did not directly participate in this Learning Launch , I did follow it very keenly because as a graduate Urban planner , city transportation is one of my areas of interest . It is from this that I would suggest the use of the visualization tool . This allows the city to effectively define the problem and engage with people to understand the holes that led to traffic congestion can not be simple solved by restricting the access of public vehicles into the city . Using journey mapping , we are able to uncover the opportunities in traffic congestion easing for the public transport companies as well instead of treating them like the menace .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using the Learning Launch to Tackle the Traffic Congestion Challenge in Nairobi
Challenge
Traffic congestion is one of the key challenges affecting the City of Nairobi and many other cities in the world . In Nairobi , it can be said to be brought about by ; underinvestment in road extensive road networks , poor condition of existing roads , insufficient capital investment in public transport , suboptimal terminus locations , and reckless / insubordinate drivers . These problems , among others create a traffic congestion problem in the major roads within the city leading to the loss of valuable human resource hours .
Selection
The Learning Launch is a tool that allows us to try out a proposed solution on a small scale so as to gather valuable intel from the actual market on the probability of the solution being successful . The method helps us to see how our “ good ideas ” perform outside of ourselves and can provide invaluable data to help us decide whether to continue or pivot . This tool would be the most ideal for this situation because of the complexity of the problem , the number of variables involved and the high capital investment that would be required to fully implement such an idea .
Application
The nature of this project means that a great deal of stakeholders were involved in the operationalization of the launching curve which was referred to as the pilot . Although pilot studies are traditionally different from learning launches in that a lot more information is collected , assessed and scenario building done , this pilot was akin to a learning launch in that it was politically motivated and therefore skipped many of the steps that would be deemed necessary before implementing a pilot . The launch saw the end of trip termini in the city central business district ( CBD)moved to beyond the central business district boundaries .
Approach
Unfortunately , the Learning Launch in this case did not have a formal feedback chain and relied on social media and mass media review of the initiative . The reception for the innovation was extremely poor with people highly dissatisfied with the fact that they had to walk longer than before . Additionally , despite the ban of the public means of transport within the CBD , the traffic jam within the CBD did not reduce , if anything , it seemed to increase . This showed that the problem of traffic congestion could not be solved by simply focusing on termini within the CBD . While I did not directly participate in this Learning Launch , I did follow it very keenly because as a graduate Urban planner , city transportation is one of my areas of interest . It is from this that I would suggest the use of the visualization tool . This allows the city to effectively define the problem and engage with people to understand the holes that led to traffic congestion can not be simple solved by restricting the access of public vehicles into the city . Using journey mapping , we are able to uncover the opportunities in traffic congestion easing for the public transport companies as well instead of treating them like the menace .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16583 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
We established a new student club at our university . This student club is about electronic music production and DJ performance . However , since there is a new club , there were not many people who wanted to join the club , people were only attending the events we organized . When we say electronic music and performance , we could not attract the attention of people dealing with different areas of music ( such as vocals ) . However , our friends who produce music needed vocals to complete their music . Anyone who makes music can help each other . In short , we had a hard time attracting people interested in music . As the board of directors , we were holding meetings and taking notes . To attract attention , we wanted to produce creative content and present it to people in small events . Our team consisted of people with knowledge and experience from different fields . The content designs that we portrayed after listening to each other were very different , so no one was satisfied with the exact result . It took us a very long time to make a common decision and try it , and we are students next to it and have responsibilities that we have to fulfill .
Selection
We needed to create a common understanding so that people in the team could both easily get an idea of the design and do it in less time . For this , we decided to visualize our thoughts . As stated by Rizan Rizvi visualization consists of equal parts of listening , thinking , and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualizing outcomes to create new possibilities .
Application
Everyone in the team received a huge paper and colored pencils . Everyone has visualized the feature of his mind design with his symbols . We have visualized what can be done to attract people from different areas of music to our club . At the stage of presenting the idea , everyone took the paper on which he was drawing and made his presentation on this paper . We understood the ideas produced in this way more concretely . We understood the sides we liked and did not like in a shorter time and were able to intervene . Instead of writing , we mobilized our thoughts in different colors in a fun way . We quickly took action to create the content by deciding what we liked .
Insight & Approach
Visualization is a core component of the way that we communicate , whether we 're aware of it or not . We need to strengthen our ability to capture and organize complex ideas . We need more clarity . We need a more shared understanding . We need more simplicity . Solving
problems depends on other people that can understand you and align their ideas with yours . Visualization has been a great way to provide this common understanding . It was really helpful to get out of the stereotyped methods and use a design thinking tool . Most of the time , we realized that we thought we understood each other , but we did not . However , we need to be able to ask really good questions to find better solutions , and when we make an idea tangible , we have concluded that we are asking more questions to take it a step further .
I realized that Visualization is a very good tool in creating a common perception and I realized how important design thinking tools are . Next time , I will put more of the things I learned from this lecture into practice . I will also explore and implement different tools that can be useful for visualization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
We established a new student club at our university . This student club is about electronic music production and DJ performance . However , since there is a new club , there were not many people who wanted to join the club , people were only attending the events we organized . When we say electronic music and performance , we could not attract the attention of people dealing with different areas of music ( such as vocals ) . However , our friends who produce music needed vocals to complete their music . Anyone who makes music can help each other . In short , we had a hard time attracting people interested in music . As the board of directors , we were holding meetings and taking notes . To attract attention , we wanted to produce creative content and present it to people in small events . Our team consisted of people with knowledge and experience from different fields . The content designs that we portrayed after listening to each other were very different , so no one was satisfied with the exact result . It took us a very long time to make a common decision and try it , and we are students next to it and have responsibilities that we have to fulfill .
Selection
We needed to create a common understanding so that people in the team could both easily get an idea of the design and do it in less time . For this , we decided to visualize our thoughts . As stated by Rizan Rizvi visualization consists of equal parts of listening , thinking , and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualizing outcomes to create new possibilities .
Application
Everyone in the team received a huge paper and colored pencils . Everyone has visualized the feature of his mind design with his symbols . We have visualized what can be done to attract people from different areas of music to our club . At the stage of presenting the idea , everyone took the paper on which he was drawing and made his presentation on this paper . We understood the ideas produced in this way more concretely . We understood the sides we liked and did not like in a shorter time and were able to intervene . Instead of writing , we mobilized our thoughts in different colors in a fun way . We quickly took action to create the content by deciding what we liked .
Insight & Approach
Visualization is a core component of the way that we communicate , whether we 're aware of it or not . We need to strengthen our ability to capture and organize complex ideas . We need more clarity . We need a more shared understanding . We need more simplicity . Solving
problems depends on other people that can understand you and align their ideas with yours . Visualization has been a great way to provide this common understanding . It was really helpful to get out of the stereotyped methods and use a design thinking tool . Most of the time , we realized that we thought we understood each other , but we did not . However , we need to be able to ask really good questions to find better solutions , and when we make an idea tangible , we have concluded that we are asking more questions to take it a step further .
I realized that Visualization is a very good tool in creating a common perception and I realized how important design thinking tools are . Next time , I will put more of the things I learned from this lecture into practice . I will also explore and implement different tools that can be useful for visualization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20757 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I work in the technical field as a video port .
I am nowadays implementing an idea to work remotely in cooperation with the IT department to implement the work on the Avid Fast Server device remotely as a full operation in terms of display and multiple recording for several entrances .
Some of the participants with me trying to implement the idea are convinced that it will not succeed and because of my studies For design thinking , I try my best to overcome the difficulties to implement this goal , and it will open room for many technicians who are unable to come to our
company due to the current conditions of Covid 19 .
It will help them to work remotely and collect additional income for their monthly income .
A second point is to take advantage of the time of our colleagues during their ban times when they return from their annual leave from their countries , meaning that achieving this goal is a common interest for everyone
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I work in the technical field as a video port .
I am nowadays implementing an idea to work remotely in cooperation with the IT department to implement the work on the Avid Fast Server device remotely as a full operation in terms of display and multiple recording for several entrances .
Some of the participants with me trying to implement the idea are convinced that it will not succeed and because of my studies For design thinking , I try my best to overcome the difficulties to implement this goal , and it will open room for many technicians who are unable to come to our
company due to the current conditions of Covid 19 .
It will help them to work remotely and collect additional income for their monthly income .
A second point is to take advantage of the time of our colleagues during their ban times when they return from their annual leave from their countries , meaning that achieving this goal is a common interest for everyone
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18649 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
During this pandemic , and the consequential lockdown has resulted in kids doing online schooling . It was fun in start , but soon we realized that this is not the best way for kids to study , not at least now . There are pros and cons , but without the proper transition to the online education as norm , both kids and parents and teachers did not know how to cope with it . One of the observations that I , along with my 2 friends , made was drop in grades of the children . There was a lack of concentration and not following the routines of sleep , food and study .
We came together to try to find a solution of this problem . And we were convinced we can get some innovative idea that can help all students and their parents / teachers alike .
Selection
Around the same time , I have been introduced to this course . Talking about the way innovation works , this course did provide me a framework on how to come up with innovative solutions to the problems . Particularly important was the point of WHAT - IS . Before we start working on the solution , we must understand , where are we ? We must understand the ground reality , not only from my or my friend ’s perspective but from the bigger audience .
Mind mapping as described in week 3 tutorial was particularly helpful . This tool helps people to provide their MINDFUL insight into the problems they are facing . It will help me to focus on the right set of issues rather than , trying to solve an issue that I perceive is important .
Application
Me and my friends came together and formed a team to apply this technique to understand WHAT - IS . The decided the following approach to be followed :
1 . We wanted to approach teachers , students , and parents in the study . 2 . We prepared an open - ended questionnaire on google forms where the subject can describe the
problems they are facing .
3 . It was decided that we will do 15 min discussions with at least 5 persons we know . This will be a
mix audience of parents and teachers .
4 . Once the discussions are over and we have received our responses , each of us will try to find
some common patterns or understanding coming from discussions . We decided to note it down on the paper .
5 . Next step was for all of us to meet and try to find common patterns from the data we have
collected . We wanted this meeting to be un - biased with our own thoughts and purely base on the data we have received from our discussions and question responses .
Once we are clear on the WHAT - IS situation of the reality we are in , we shall start looking for ideas to fix the common denominator .
Insight and Approach
As described in the lecture , the outcome was eyeopener . When we started , we were trying to look at the problem from my perspective and not getting a whole 360 view . When we received inputs from the different teachers and parents , we did receive varied concerns with very clear patterns coming out as common issues . Some of them are listed below :
1 . Network connectivity is inconsistent 2 . Eating habits have changed 3 . No exercise routine for teachers and parents 4 . Working time has increased 5 . Kids need orientation 6 . Parents need to assist kids while doing their own work from home 7 . Kids homework is not checked properly 8 . Sleeping is irregular 9 . Not playing for kids make them cranky
These have been very common understanding of the challenges faced by the parents and teachers alike and kids as well .
If I look back from where I started as the challenge , my initial thought was the “ lack of concentration and not following the routines of sleep , food and study ” where as once we had the mind mapping exercise conducted we are seeing a very bigger picture of the challenges that are being faced . Many of these are impacting the kids as well .
Now we are aware that in order to bring back the kids grades as well as making sure they are studying effectively and effectively , there are list of problems that we need to address .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
During this pandemic , and the consequential lockdown has resulted in kids doing online schooling . It was fun in start , but soon we realized that this is not the best way for kids to study , not at least now . There are pros and cons , but without the proper transition to the online education as norm , both kids and parents and teachers did not know how to cope with it . One of the observations that I , along with my 2 friends , made was drop in grades of the children . There was a lack of concentration and not following the routines of sleep , food and study .
We came together to try to find a solution of this problem . And we were convinced we can get some innovative idea that can help all students and their parents / teachers alike .
Selection
Around the same time , I have been introduced to this course . Talking about the way innovation works , this course did provide me a framework on how to come up with innovative solutions to the problems . Particularly important was the point of WHAT - IS . Before we start working on the solution , we must understand , where are we ? We must understand the ground reality , not only from my or my friend ’s perspective but from the bigger audience .
Mind mapping as described in week 3 tutorial was particularly helpful . This tool helps people to provide their MINDFUL insight into the problems they are facing . It will help me to focus on the right set of issues rather than , trying to solve an issue that I perceive is important .
Application
Me and my friends came together and formed a team to apply this technique to understand WHAT - IS . The decided the following approach to be followed :
1 . We wanted to approach teachers , students , and parents in the study . 2 . We prepared an open - ended questionnaire on google forms where the subject can describe the
problems they are facing .
3 . It was decided that we will do 15 min discussions with at least 5 persons we know . This will be a
mix audience of parents and teachers .
4 . Once the discussions are over and we have received our responses , each of us will try to find
some common patterns or understanding coming from discussions . We decided to note it down on the paper .
5 . Next step was for all of us to meet and try to find common patterns from the data we have
collected . We wanted this meeting to be un - biased with our own thoughts and purely base on the data we have received from our discussions and question responses .
Once we are clear on the WHAT - IS situation of the reality we are in , we shall start looking for ideas to fix the common denominator .
Insight and Approach
As described in the lecture , the outcome was eyeopener . When we started , we were trying to look at the problem from my perspective and not getting a whole 360 view . When we received inputs from the different teachers and parents , we did receive varied concerns with very clear patterns coming out as common issues . Some of them are listed below :
1 . Network connectivity is inconsistent 2 . Eating habits have changed 3 . No exercise routine for teachers and parents 4 . Working time has increased 5 . Kids need orientation 6 . Parents need to assist kids while doing their own work from home 7 . Kids homework is not checked properly 8 . Sleeping is irregular 9 . Not playing for kids make them cranky
These have been very common understanding of the challenges faced by the parents and teachers alike and kids as well .
If I look back from where I started as the challenge , my initial thought was the “ lack of concentration and not following the routines of sleep , food and study ” where as once we had the mind mapping exercise conducted we are seeing a very bigger picture of the challenges that are being faced . Many of these are impacting the kids as well .
Now we are aware that in order to bring back the kids grades as well as making sure they are studying effectively and effectively , there are list of problems that we need to address .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9074 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | How do we apply learning launch tool in promoting mooncake ?
Challenge I am a member of my organization ’s retail & event marketing team . I was assigned to a new project about “ Mooncake ” and needed to work with a local mooncake supplier and designer to create our own mooncake for selling to stakeholders and customers . This project included designing the mooncake and its packaging , arranging delivery and storage logistics , liaising with different companies and external department , as well as arranging marketing promotion . The key objective of this project was to sell all mooncakes before Mid- Autumn Festival and we only have 3 months to complete this project . Since it was the first time for my team to sell mooncake , so this was really a big challenge for us . Selection We decided to apply “ learning launch tool ” to test the taste of mooncake and our marketing ideas . We aimed to collect different voices from our customers , colleagues and stakeholders so that we would know what ’s works , what ’s wow and how to modify our ideas . Application We applied 2 learning launch . The first learning launch was to test the taste of mooncake while the second learning launch was to test the arrangement of a mooncake tasting chamber . We would like to see the response and comments from our customers so that we could modify our ideas . In the first learning launch , before we decided the taste of mooncake , we had prepared 4 tastes of mooncake sample from the supplier and arranged a tasting session in our office . Over 40 mooncake lovers were invited to try the mooncake samples and they would vote for their favourite taste . The mooncake taste with the highest votes were selected for mass production . This learning launch helped us to understand what our customers want and their preference . In the second learning launch after confirming the taste of mooncake , we considered to launch a “ Mooncake Tasting Chamber ” event during weekend to provide our own mooncakes and tea from our partners for customer to try and we will arrange movie appreciation to engage them . As we did not have experience in arranging this event and we were not sure if customers like this kind of event , so we decided to discuss with our front - line colleagues and we agreed to arrange a small scale tasting chamber at the concierge 2 weeks before official “ Mooncake Tasting Chamber ” . The small scale tasting chamber had simple setup with mooncake samples for customers to try and it had been hosted for 2 days . Customers were invited to join this small scale tasting chamber and we had interviewed them in order to collect comments and advices for us to modify the operation and arrangement of the “ Mooncake Tasting Chamber ” . This learning launch helped us to better understand what we shall prepare for customers so that they will be impressed . As a result , customers liked our own mooncake and they appreciated the tasting chamber which allowed them to try the mooncakes before buying as well as provided entertaining movie appreciation for them . Learning launch tool was effectively applied and all mooncakes were sold before the Mid - Autumn Festival . Insight Our biggest challenge was the first time to sell mooncake and arrange mooncake promotion activity to customers in only 3 months . By applying learning launch , we understand the mooncake preferences of customers and their needs . It helped us to create the products that most customers want which directly
helped to boost sales . Moreover , by applying the second learning launch – small scale tasting chamber , we knew what customers want and do n’t want so we could amend our plan to cater their needs . Approach I think learning launch is an appropriate approach for my team in design thinking process as our business is B2C ( business to customers ) . Nowadays , customers are looking for better experience and they will share their opinions to others , thus , by applying learning launch in upcoming marketing campaign , we could test the responses from customers and modify the ideas before official launch which helped us to save cost and time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: How do we apply learning launch tool in promoting mooncake ?
Challenge I am a member of my organization ’s retail & event marketing team . I was assigned to a new project about “ Mooncake ” and needed to work with a local mooncake supplier and designer to create our own mooncake for selling to stakeholders and customers . This project included designing the mooncake and its packaging , arranging delivery and storage logistics , liaising with different companies and external department , as well as arranging marketing promotion . The key objective of this project was to sell all mooncakes before Mid- Autumn Festival and we only have 3 months to complete this project . Since it was the first time for my team to sell mooncake , so this was really a big challenge for us . Selection We decided to apply “ learning launch tool ” to test the taste of mooncake and our marketing ideas . We aimed to collect different voices from our customers , colleagues and stakeholders so that we would know what ’s works , what ’s wow and how to modify our ideas . Application We applied 2 learning launch . The first learning launch was to test the taste of mooncake while the second learning launch was to test the arrangement of a mooncake tasting chamber . We would like to see the response and comments from our customers so that we could modify our ideas . In the first learning launch , before we decided the taste of mooncake , we had prepared 4 tastes of mooncake sample from the supplier and arranged a tasting session in our office . Over 40 mooncake lovers were invited to try the mooncake samples and they would vote for their favourite taste . The mooncake taste with the highest votes were selected for mass production . This learning launch helped us to understand what our customers want and their preference . In the second learning launch after confirming the taste of mooncake , we considered to launch a “ Mooncake Tasting Chamber ” event during weekend to provide our own mooncakes and tea from our partners for customer to try and we will arrange movie appreciation to engage them . As we did not have experience in arranging this event and we were not sure if customers like this kind of event , so we decided to discuss with our front - line colleagues and we agreed to arrange a small scale tasting chamber at the concierge 2 weeks before official “ Mooncake Tasting Chamber ” . The small scale tasting chamber had simple setup with mooncake samples for customers to try and it had been hosted for 2 days . Customers were invited to join this small scale tasting chamber and we had interviewed them in order to collect comments and advices for us to modify the operation and arrangement of the “ Mooncake Tasting Chamber ” . This learning launch helped us to better understand what we shall prepare for customers so that they will be impressed . As a result , customers liked our own mooncake and they appreciated the tasting chamber which allowed them to try the mooncakes before buying as well as provided entertaining movie appreciation for them . Learning launch tool was effectively applied and all mooncakes were sold before the Mid - Autumn Festival . Insight Our biggest challenge was the first time to sell mooncake and arrange mooncake promotion activity to customers in only 3 months . By applying learning launch , we understand the mooncake preferences of customers and their needs . It helped us to create the products that most customers want which directly
helped to boost sales . Moreover , by applying the second learning launch – small scale tasting chamber , we knew what customers want and do n’t want so we could amend our plan to cater their needs . Approach I think learning launch is an appropriate approach for my team in design thinking process as our business is B2C ( business to customers ) . Nowadays , customers are looking for better experience and they will share their opinions to others , thus , by applying learning launch in upcoming marketing campaign , we could test the responses from customers and modify the ideas before official launch which helped us to save cost and time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21824 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization as a tool
Challenge : Fashion and clothing is a type industry where people of diverse taste and thinking launch their ideas and judge other ’s . The main challenge for a designer here is to introduce their new born ideas and rely on a huge number of different professionals in that field and customers for validation in order to later deliver the combined idea to them without really disappointing them . If the end result or design which is launched does n’t end up getting attention despite the work put in , all of the planning has no point . Commercialization , sales and popularity is always the key to a successful design . The pressure of making a design as a global trend with so many people with their own unique taste , gets higher as the scale of popularity of the institution increases . Not to mention how there are other old and popular designing institutions or brands which have huge following and public support could easily win over the diverse taste no matter the design . In other words , cut throat competition .
Selection : Designers use visualization as the main tool all the time . It is not something that applies to one part of a procedure but has several ways of being useful at different parts of the procedure or planning . Visualization is a possibility which has n’t been seen yet and hence is a non - verbal way of creativity . Photography one of the best ways to understand , empathize . Pictorial depictions , photos , 3D models , sketching are the key when it comes to supporting this type of tool because they are an important way of capturing something which is new born or a new foreign concept and these equipments persuade the worthiness to customers and all those working in the field . When we move to pattern finding phase , it is where we have to start thinking visually .
Application : Since design or concept development , visualization is the key because the concepts are coming out of imagination which means that our brain is creating pictures and maps of something which does n’t even exist , yet . Research , visual observation , looking at new user segments helps . For a designer to seek validation and a yes for making the idea a reality , preparing for a presentation is the key . While preparing for the first and probably last chance to make your design or a concept a reality , preparations should be done right away . This phase needs severe observation and representation of the idea in your mind . In the case of presenting a new design to the fellow professionals , monitoring the worldwide trending designs , concepts and patterns is necessary . An accurate sketch or temporary result of the design ( model ) could help too . Include the concepts which the people can relate to and then talk about how your design is similar , yet a better and appealing version of the pervious one . Make sure to relate and not offend other people ’s ideas .
Make sure to add advantages like profits and commercialization is added and is clear . Story boards , visuals should e clear and make sure to side people before hand for approval .
Insight : after deep research about fabric industry , market , fast fashion , what influencers and influential people wear , latest fashion trends , other brands and their pattern of setting a trend , people who invest in the industry , it is always important to have more connections and support to make the process more cost efficient . It always does n’t harm to look into other ’s work and add upon that .
Approach : Although the above procedure is apt enough and would do good for the designer , it is more important to focus on empathy while using the same tool , visualization . And while there was a clear idea about the finished good , the entire motto or called as the root was not really defined or given a priority to . Hence for the next innovative procedure , the above two can take up more working while gaining experience on the aspects which already have been used , as it is said more often , visualization becomes clearer and the person becomes more expressive of their ideas as the innovator accumulates more experience .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization as a tool
Challenge : Fashion and clothing is a type industry where people of diverse taste and thinking launch their ideas and judge other ’s . The main challenge for a designer here is to introduce their new born ideas and rely on a huge number of different professionals in that field and customers for validation in order to later deliver the combined idea to them without really disappointing them . If the end result or design which is launched does n’t end up getting attention despite the work put in , all of the planning has no point . Commercialization , sales and popularity is always the key to a successful design . The pressure of making a design as a global trend with so many people with their own unique taste , gets higher as the scale of popularity of the institution increases . Not to mention how there are other old and popular designing institutions or brands which have huge following and public support could easily win over the diverse taste no matter the design . In other words , cut throat competition .
Selection : Designers use visualization as the main tool all the time . It is not something that applies to one part of a procedure but has several ways of being useful at different parts of the procedure or planning . Visualization is a possibility which has n’t been seen yet and hence is a non - verbal way of creativity . Photography one of the best ways to understand , empathize . Pictorial depictions , photos , 3D models , sketching are the key when it comes to supporting this type of tool because they are an important way of capturing something which is new born or a new foreign concept and these equipments persuade the worthiness to customers and all those working in the field . When we move to pattern finding phase , it is where we have to start thinking visually .
Application : Since design or concept development , visualization is the key because the concepts are coming out of imagination which means that our brain is creating pictures and maps of something which does n’t even exist , yet . Research , visual observation , looking at new user segments helps . For a designer to seek validation and a yes for making the idea a reality , preparing for a presentation is the key . While preparing for the first and probably last chance to make your design or a concept a reality , preparations should be done right away . This phase needs severe observation and representation of the idea in your mind . In the case of presenting a new design to the fellow professionals , monitoring the worldwide trending designs , concepts and patterns is necessary . An accurate sketch or temporary result of the design ( model ) could help too . Include the concepts which the people can relate to and then talk about how your design is similar , yet a better and appealing version of the pervious one . Make sure to relate and not offend other people ’s ideas .
Make sure to add advantages like profits and commercialization is added and is clear . Story boards , visuals should e clear and make sure to side people before hand for approval .
Insight : after deep research about fabric industry , market , fast fashion , what influencers and influential people wear , latest fashion trends , other brands and their pattern of setting a trend , people who invest in the industry , it is always important to have more connections and support to make the process more cost efficient . It always does n’t harm to look into other ’s work and add upon that .
Approach : Although the above procedure is apt enough and would do good for the designer , it is more important to focus on empathy while using the same tool , visualization . And while there was a clear idea about the finished good , the entire motto or called as the root was not really defined or given a priority to . Hence for the next innovative procedure , the above two can take up more working while gaining experience on the aspects which already have been used , as it is said more often , visualization becomes clearer and the person becomes more expressive of their ideas as the innovator accumulates more experience .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16834 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Storytelling - Jose Brown Challenge & Selection Storytelling can be a great communication tool to utilize . You can be presented with a project or task and drill down to the actions items but if you know the “ why ” behind the actions it can make all the difference in a successful project . I am in the healthcare industry and I work with IT on various projects and enhancements . A recent project request from our OBGYN team to reduce delays in getting critical report results for high risk pregnancies back to the physician so they could take needed action . The current manual process included faxing results and many times took hours or even a day before the physician would see those results . This could add to an already risky situation . This project seemed straightforward and the benefits obvious to everyone on the team . But twelve months into the project and we could not get a successful test completed . Many factors contributed to the stalemate . We did not have a test environment to utilize and we had to use the production environment to test . We experienced turnover in key roles , COVID 19 delays , restricted physician availability and several other factors that added to the delay . Application I opted to create a process flow to assist with testing so we could visualize who was responsible for a specific task . We scheduled a meeting and opened with a specific patient story that illustrated the risks these delayed reports can result in without the change . Others on the call opened up about examples they have experienced . We discussed the length of time this request has been in process ( many months now ) and opened up the forum for ideas on how best to tackle these delays . Many heads with valuable expertise are better than my head and my limited experience with this report system . The visual storyboard opened up the conversation and we are able to visually see how many teams and individuals are involved in this process .
Insight & Approach The results are still in the works . We are working through restricted schedules with testers and physicians . But the team is more open and responsive and I have a good feeling we will get this project completed much sooner than if we had not included the “ why ” this change is so important and the impact it has on our patients and internal customers .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jose Brown
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Storytelling - Jose Brown Challenge & Selection Storytelling can be a great communication tool to utilize . You can be presented with a project or task and drill down to the actions items but if you know the “ why ” behind the actions it can make all the difference in a successful project . I am in the healthcare industry and I work with IT on various projects and enhancements . A recent project request from our OBGYN team to reduce delays in getting critical report results for high risk pregnancies back to the physician so they could take needed action . The current manual process included faxing results and many times took hours or even a day before the physician would see those results . This could add to an already risky situation . This project seemed straightforward and the benefits obvious to everyone on the team . But twelve months into the project and we could not get a successful test completed . Many factors contributed to the stalemate . We did not have a test environment to utilize and we had to use the production environment to test . We experienced turnover in key roles , COVID 19 delays , restricted physician availability and several other factors that added to the delay . Application I opted to create a process flow to assist with testing so we could visualize who was responsible for a specific task . We scheduled a meeting and opened with a specific patient story that illustrated the risks these delayed reports can result in without the change . Others on the call opened up about examples they have experienced . We discussed the length of time this request has been in process ( many months now ) and opened up the forum for ideas on how best to tackle these delays . Many heads with valuable expertise are better than my head and my limited experience with this report system . The visual storyboard opened up the conversation and we are able to visually see how many teams and individuals are involved in this process .
Insight & Approach The results are still in the works . We are working through restricted schedules with testers and physicians . But the team is more open and responsive and I have a good feeling we will get this project completed much sooner than if we had not included the “ why ” this change is so important and the impact it has on our patients and internal customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jose Brown"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7256 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge :
I am a junior Electrical and Electronics Engineering student . Also , I double major in
Computer Engineering . During my summer internship , I was asked to work on a huge project
that contains large code blocks and performs some operations on a web server . I had to
refactor the main class in this software program . However , this class is the most important
one in the project because it manages all information about the customers of a company . I
needed to transform this software class into a modular form . So , people could work on it
easily . The code was composed of 3541 lines and it was hard to understand . Also , its methods
were so complicated and untidy . I wanted to fix this class , but since there were long code
blocks , it was hard to distinguish all blocks ’ functionality . Also , all methods were dependent
on each other , and I needed to keep that order . It was a huge project and hard to visualize
without having a plan .
Selection :
I thought that if I had a clear and neat map that shows the functionalities and dependencies of
the methods used in the program , it would be much easier to see and implement things that I
wanted to do . Therefore , I use the mind mapping tool during my design thinking process .
Application :
Approximately there were 120 methods in this project . They were used for different
purposes . For instance , 40 of them were used to create a new customer profile , 40 of them
were used to create an account for a customer , 20 of them were used to find the details of the
customer , and 20 of them were used to update a customer ’s profile . All of these methods
were written in a single file . Therefore , programmers had difficulty when they were trying to
find a method that they look for . They had to go over all 120 methods and find their desired
method . There was not any distinction between these methods , so there is not an easy way to
find a specific one .
I read all of these methods ’ codes and decide for what purposes this method was used . Then ,
I realized that there were four main types of methods : creating a customer profile , creating an
account , getting customers ’ details , and updating customers ’ profiles . Therefore , it was
logical to create a mind map with these categories . Mind mapping was good to use in this
case because there also were some dependencies between these methods . By using the mind
mapping tool for design thinking , I created a scheme to design the steps of my project . I
visualized the whole program by constructing a map with the relationships between the
methods .
Insight :
Thanks to the mind mapping method , I created a concrete representation of my software
program . I can see which methods are used for what purposes , and which methods are
dependent on another method . In this way , I can look at the program as a whole . This brings
me a chance to design a new refactored version of the program effectively . I can see the steps
that I should follow to reach a robust program . Looking at a code of 3000 lines is hard to
understand but seeing the whole program in a logical map makes the situation easier .
Approach :
My tool was an effective one for my challenge . It was enough to design a project step by step .
I could see the outcomes of my project clearly . However , maybe I can use the learning launch
tool for this project . This is because I needed to see the results and getting feedback on what I
have done . Therefore , the learning launch tool could be also useful for this challenge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge :
I am a junior Electrical and Electronics Engineering student . Also , I double major in
Computer Engineering . During my summer internship , I was asked to work on a huge project
that contains large code blocks and performs some operations on a web server . I had to
refactor the main class in this software program . However , this class is the most important
one in the project because it manages all information about the customers of a company . I
needed to transform this software class into a modular form . So , people could work on it
easily . The code was composed of 3541 lines and it was hard to understand . Also , its methods
were so complicated and untidy . I wanted to fix this class , but since there were long code
blocks , it was hard to distinguish all blocks ’ functionality . Also , all methods were dependent
on each other , and I needed to keep that order . It was a huge project and hard to visualize
without having a plan .
Selection :
I thought that if I had a clear and neat map that shows the functionalities and dependencies of
the methods used in the program , it would be much easier to see and implement things that I
wanted to do . Therefore , I use the mind mapping tool during my design thinking process .
Application :
Approximately there were 120 methods in this project . They were used for different
purposes . For instance , 40 of them were used to create a new customer profile , 40 of them
were used to create an account for a customer , 20 of them were used to find the details of the
customer , and 20 of them were used to update a customer ’s profile . All of these methods
were written in a single file . Therefore , programmers had difficulty when they were trying to
find a method that they look for . They had to go over all 120 methods and find their desired
method . There was not any distinction between these methods , so there is not an easy way to
find a specific one .
I read all of these methods ’ codes and decide for what purposes this method was used . Then ,
I realized that there were four main types of methods : creating a customer profile , creating an
account , getting customers ’ details , and updating customers ’ profiles . Therefore , it was
logical to create a mind map with these categories . Mind mapping was good to use in this
case because there also were some dependencies between these methods . By using the mind
mapping tool for design thinking , I created a scheme to design the steps of my project . I
visualized the whole program by constructing a map with the relationships between the
methods .
Insight :
Thanks to the mind mapping method , I created a concrete representation of my software
program . I can see which methods are used for what purposes , and which methods are
dependent on another method . In this way , I can look at the program as a whole . This brings
me a chance to design a new refactored version of the program effectively . I can see the steps
that I should follow to reach a robust program . Looking at a code of 3000 lines is hard to
understand but seeing the whole program in a logical map makes the situation easier .
Approach :
My tool was an effective one for my challenge . It was enough to design a project step by step .
I could see the outcomes of my project clearly . However , maybe I can use the learning launch
tool for this project . This is because I needed to see the results and getting feedback on what I
have done . Therefore , the learning launch tool could be also useful for this challenge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22277 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Benjamin Miller Design Thinking reflection : Visualization Challenge Due to a regulatory change the company I was working for was required to quickly implement a distinct process to obtain senior level approval ( 3 levels down from CEO , Company size was 250,000 people ) for any new client that we wished to do business with that was classified as a high risk client . This new process had to be rolled out to 400 sales people , across 13 different countries in less than 2 weeks . This new process had to fit in with existing processes ( there were already 4 existing processes to add a new client ) with minimal overlap and be easy to understand and communicate to sales people as well as to the regulator . Additional challenges were that the regulatory definition of high risk client being unclear and was changing . Selection The team made the decision to use visualization in order to design the solution to the problem . Given the complexity of the problem with multiple existing processes we needed to explore the problem as a group and identify patterns and sketch ( ideation ) solutions together . We were looking to synthesize as a team to design the most effective solution to the problem , as suggested by Angela Myer in week 1 . Application We selected a group of people to attend the visualization working group , our criteria for selecting them was that they needed to have detailed knowledge of the existing processes in place and also have experience of working with the sales teams . We asked each attendee to block off 2 hours to attend the meeting to ensure that we were uninterrupted . We selected a room with 2 whiteboards ( one at each end of the room ) . We started the process by briefing them all on the problem , we then discussed and listed all the major challenges that the project faced . We then discussed each existing process and mapped them out on one of the boards and highlighted the areas on the process where we had challenges . The next step was to map out a new process alongside the existing processes . This was done by the group on the whiteboard as an iterative process as often we would get to a point and then need to take several steps back to redesign the process . We also mapped out several different scenarios if the definition of high risk client changed .
At the end of the session we had as a group agreed the new process , which was then photographed to be turned into a powerpoint documentation that could be shared more widely and form the basis of the next stage of the project . We had also identified as a group the outstanding issues and assigned action owners to resolve them Insight I gained a valuable insight into the power of using visualization in a team environment to unpack all of the various ideas from a group and understand how complex processes interact . By using visualization we could be confident that everyone left the room with a clear understanding and agreement of what the news process was and how it had been agreed . Approach I would focus more on visualization to sell our solution to the wider group , after all of this we used a word heavy communication to explain it , we should have used the visualization to explain our new processes to a wider group rather than just for our own internal problem solving . I would also have used the mind mapping process to test our ideas and various options on a wider group of sales people and tested the different approaches with them as opposed to using the visualization within a smaller group and making decisions there and then .
| EMAIL:
ID_NUM:
NAME_STUDENT: Benjamin Miller
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Benjamin Miller Design Thinking reflection : Visualization Challenge Due to a regulatory change the company I was working for was required to quickly implement a distinct process to obtain senior level approval ( 3 levels down from CEO , Company size was 250,000 people ) for any new client that we wished to do business with that was classified as a high risk client . This new process had to be rolled out to 400 sales people , across 13 different countries in less than 2 weeks . This new process had to fit in with existing processes ( there were already 4 existing processes to add a new client ) with minimal overlap and be easy to understand and communicate to sales people as well as to the regulator . Additional challenges were that the regulatory definition of high risk client being unclear and was changing . Selection The team made the decision to use visualization in order to design the solution to the problem . Given the complexity of the problem with multiple existing processes we needed to explore the problem as a group and identify patterns and sketch ( ideation ) solutions together . We were looking to synthesize as a team to design the most effective solution to the problem , as suggested by Angela Myer in week 1 . Application We selected a group of people to attend the visualization working group , our criteria for selecting them was that they needed to have detailed knowledge of the existing processes in place and also have experience of working with the sales teams . We asked each attendee to block off 2 hours to attend the meeting to ensure that we were uninterrupted . We selected a room with 2 whiteboards ( one at each end of the room ) . We started the process by briefing them all on the problem , we then discussed and listed all the major challenges that the project faced . We then discussed each existing process and mapped them out on one of the boards and highlighted the areas on the process where we had challenges . The next step was to map out a new process alongside the existing processes . This was done by the group on the whiteboard as an iterative process as often we would get to a point and then need to take several steps back to redesign the process . We also mapped out several different scenarios if the definition of high risk client changed .
At the end of the session we had as a group agreed the new process , which was then photographed to be turned into a powerpoint documentation that could be shared more widely and form the basis of the next stage of the project . We had also identified as a group the outstanding issues and assigned action owners to resolve them Insight I gained a valuable insight into the power of using visualization in a team environment to unpack all of the various ideas from a group and understand how complex processes interact . By using visualization we could be confident that everyone left the room with a clear understanding and agreement of what the news process was and how it had been agreed . Approach I would focus more on visualization to sell our solution to the wider group , after all of this we used a word heavy communication to explain it , we should have used the visualization to explain our new processes to a wider group rather than just for our own internal problem solving . I would also have used the mind mapping process to test our ideas and various options on a wider group of sales people and tested the different approaches with them as opposed to using the visualization within a smaller group and making decisions there and then .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Benjamin Miller"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13244 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Introduction
The tool I 'd use is visualization . it 's useful when dealing with extremely complex problems that necessitate a common understanding among all members of the community involved in the decision - making process . So , in order to build a consensus - based working environment , we must put all members together under one roof , which is only possible if we ensure that everyone understands the issue in the same way . In order to see different scenarios that we need to investigate in order to achieve a better outcome , we must ensure that we use the scenario to its full potential .
Challenges & Selection
In one of our university project , I used this strategy with my peers . We come from various backgrounds and specialize in various fields . When we have to work together to complete a project that requires diversity ( diversity in terms of various domains of courses such as marketing , finance , operations , and HR , for example ) , it becomes more difficult to reach a consensus .
I used the flow chart visualization method to visualize the problem domain that each of us is dealing with . Since an individual with a finance specialization can run into issues with operations and so on . This can be made easier by using a flow chart and a collection of discussion questions or prompts to enable a diverse community of stakeholders to learn from one another in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when recognizing pain points and opportunities for changes or solutions .
Application
I begin by explaining the background to each team member and then highlighting the main issues that we want to address . The process began with each domain specialist highlighting the process from their perspective , resulting in a total of about 5 domain specialists . They would illustrate the process using the flow map , and then each domain specialist would highlight their problems that they could n't either fix or understand . Finally , we 'd try to assemble the diagram , with the problems and issues organized on a separate flow diagram . This procedure would aid in the clarification of each domain specialist 's thoughts on the other domain .
1 . Domain experts in five categories 2 . Examine their mechanism in detail . 3 . Examining other domain - related work 4 . Create a flow chart for their own method as well as the processes in other domains . 5 . Draw attention to issues and problems in other domains . 6 . Finally , all of the flow charts will be compiled , and a flow diagram will be created to assist each individual in having the solution in one figure .
Insights and Approach
While the process diagram , particularly the final flow diagram , which incorporates the domain specialist 's feedback is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working . This process provided a focal point for the various domain group heads to explore a shared subject and share their thoughts and perspectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Introduction
The tool I 'd use is visualization . it 's useful when dealing with extremely complex problems that necessitate a common understanding among all members of the community involved in the decision - making process . So , in order to build a consensus - based working environment , we must put all members together under one roof , which is only possible if we ensure that everyone understands the issue in the same way . In order to see different scenarios that we need to investigate in order to achieve a better outcome , we must ensure that we use the scenario to its full potential .
Challenges & Selection
In one of our university project , I used this strategy with my peers . We come from various backgrounds and specialize in various fields . When we have to work together to complete a project that requires diversity ( diversity in terms of various domains of courses such as marketing , finance , operations , and HR , for example ) , it becomes more difficult to reach a consensus .
I used the flow chart visualization method to visualize the problem domain that each of us is dealing with . Since an individual with a finance specialization can run into issues with operations and so on . This can be made easier by using a flow chart and a collection of discussion questions or prompts to enable a diverse community of stakeholders to learn from one another in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when recognizing pain points and opportunities for changes or solutions .
Application
I begin by explaining the background to each team member and then highlighting the main issues that we want to address . The process began with each domain specialist highlighting the process from their perspective , resulting in a total of about 5 domain specialists . They would illustrate the process using the flow map , and then each domain specialist would highlight their problems that they could n't either fix or understand . Finally , we 'd try to assemble the diagram , with the problems and issues organized on a separate flow diagram . This procedure would aid in the clarification of each domain specialist 's thoughts on the other domain .
1 . Domain experts in five categories 2 . Examine their mechanism in detail . 3 . Examining other domain - related work 4 . Create a flow chart for their own method as well as the processes in other domains . 5 . Draw attention to issues and problems in other domains . 6 . Finally , all of the flow charts will be compiled , and a flow diagram will be created to assist each individual in having the solution in one figure .
Insights and Approach
While the process diagram , particularly the final flow diagram , which incorporates the domain specialist 's feedback is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working . This process provided a focal point for the various domain group heads to explore a shared subject and share their thoughts and perspectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22451 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Tool Challenge & Selection I working as Senior Product Manager of the TV Platform . My main area is marketing and communication . KLE TECH ( My Company ) started at 2010 . We have always get attention of our subcribers feedbacks . After years we tried lots of things for our members and now they cann’t create WOM effect . Starting points everythings much more easier but after years most of things looks similar and audiences want to get different thins . I selected the mind mapping tool because mind mapping tool is a very effective working tool to get data in&out of our minds . Mind Mapping best way to analyse huge datas . After this we can find relationships between them . With these way we can find and generate relevant ideas for performing . I select this tool as our work started with huge data gathered from various sources such as ads tools or user analytics tools . This data should organized in relevant themes . This data make sense of when we understand where we are now and what would help to improve upon the flow situation . Application I started to collect points that will get attention of followers or subcribers for us in which we share or select to communicate with them . Since we were try to get new members and increase standalone users . Our members very familiar with our communcation styles and promotions . We had a separate column to record what our overall vision of our product was . We also make an social media survey to analyse with these way our members understand that their thoughts very important for us and they like it . We made survey and get more than 27.000 answers , and when the same ones of these comments were written on the table , several common themes and models start to spawn . Most of the members participate in the surveys because they want to be the part of this product and we had to find common ideas for the survey results . Actually , it gets to much time , and after a time it would be difficult to pay attention for it . Sometimes , some of our elder members give us some feedbacks but they are not common and not include young members . If we do their feedbacks this time we get feedback from young ones . We now that we get lots of data from different members who participating in the surveys . So , this helped to guide developers in what direction is the best for our members . These types of changes and data analyses can be found in many different parts of life . There were people to appeal to all members . Sincewe got these surveys ,
analyse , brain storming and mind making , our marketing and communcaniton campaigns we got more attention . Because important thing is when you show or share someting if members cann’t see their choices they do n’t pay attention and your usage decrease with it . When we started to use this survey results it increased our usage(download or activity ) rates by about 47 % and made our platform more popular . With these way we get more members with viral ways . Insight and approach When I used the mind mapping tool , it shows me the new ways to look at a condition and reach the root cause of the problem . Before mind mapping tool , i look at the problem from my angle and try to find a solution by using my knowladge and using predetermined frameworks and methods to organize the communicate with members . When i started to use mind mapping , i can reach the main problem and understand it ’s starting point . This give me a option to had a clear idea of the similar types of communication and marketing for our product and what expectat from us by members . In addition , when i use mind mapping tool , include the all of KLE TECH team to create dependable cycle from the data and create ideas for find solution to our problem . All of us start from the same point and all KLE TECH team have the same goal . Next time , I would like to try storytelling to influence members with ideas and bring them a bigger part of the product and it ’s marketing & communication process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool Challenge & Selection I working as Senior Product Manager of the TV Platform . My main area is marketing and communication . KLE TECH ( My Company ) started at 2010 . We have always get attention of our subcribers feedbacks . After years we tried lots of things for our members and now they cann’t create WOM effect . Starting points everythings much more easier but after years most of things looks similar and audiences want to get different thins . I selected the mind mapping tool because mind mapping tool is a very effective working tool to get data in&out of our minds . Mind Mapping best way to analyse huge datas . After this we can find relationships between them . With these way we can find and generate relevant ideas for performing . I select this tool as our work started with huge data gathered from various sources such as ads tools or user analytics tools . This data should organized in relevant themes . This data make sense of when we understand where we are now and what would help to improve upon the flow situation . Application I started to collect points that will get attention of followers or subcribers for us in which we share or select to communicate with them . Since we were try to get new members and increase standalone users . Our members very familiar with our communcation styles and promotions . We had a separate column to record what our overall vision of our product was . We also make an social media survey to analyse with these way our members understand that their thoughts very important for us and they like it . We made survey and get more than 27.000 answers , and when the same ones of these comments were written on the table , several common themes and models start to spawn . Most of the members participate in the surveys because they want to be the part of this product and we had to find common ideas for the survey results . Actually , it gets to much time , and after a time it would be difficult to pay attention for it . Sometimes , some of our elder members give us some feedbacks but they are not common and not include young members . If we do their feedbacks this time we get feedback from young ones . We now that we get lots of data from different members who participating in the surveys . So , this helped to guide developers in what direction is the best for our members . These types of changes and data analyses can be found in many different parts of life . There were people to appeal to all members . Sincewe got these surveys ,
analyse , brain storming and mind making , our marketing and communcaniton campaigns we got more attention . Because important thing is when you show or share someting if members cann’t see their choices they do n’t pay attention and your usage decrease with it . When we started to use this survey results it increased our usage(download or activity ) rates by about 47 % and made our platform more popular . With these way we get more members with viral ways . Insight and approach When I used the mind mapping tool , it shows me the new ways to look at a condition and reach the root cause of the problem . Before mind mapping tool , i look at the problem from my angle and try to find a solution by using my knowladge and using predetermined frameworks and methods to organize the communicate with members . When i started to use mind mapping , i can reach the main problem and understand it ’s starting point . This give me a option to had a clear idea of the similar types of communication and marketing for our product and what expectat from us by members . In addition , when i use mind mapping tool , include the all of KLE TECH team to create dependable cycle from the data and create ideas for find solution to our problem . All of us start from the same point and all KLE TECH team have the same goal . Next time , I would like to try storytelling to influence members with ideas and bring them a bigger part of the product and it ’s marketing & communication process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11752 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story Telling Tool
Challenge I work at a Mining Research company which employees mostly engineers and scientists . These are analytical thinkers who approach most projects with scientific method and where people typically speak in facts and figures . We employ the traditional " technology push " approach where research into the unknown results in a new invention , and we then try to find a need for that invention . One of our objectives is community upliftment where a struggling rural community is targeted for upliftment . The execution of these types of projects has been largely clinical in nature . First , a method of upliftment is selected , and this can include options such as training in jewellery manufacturing , ornament design , etc . Then the project is executed . The challenge is that we have not taken the time to properly engage with the community to determine their needs . And where we have had success , we have found it difficult to relay the importance of the work to other stakeholders . Selection I have selected the Story Telling Tool from the Design Thinking Toolkit to apply to this challenge . This tool was introduced to us by Andre Martin in week 2 of the lectures . It helps you convey emotions , connections and the larger purpose , instead of just facts and figures or a checklist . Andre mentioned that the story helps create a cause . People are looking to be inspired , and this tool can be a powerful for that purpose . Application To begin with , we have to understand the community we were trying to help and what their real problems are . We should avoid coming up with solutions without first really understanding the problem . To try to achieve this we have started interviewing members of the community . We ask open ended questions about their personal circumstances and what their goals are . We found that even the little training that we had implemented was making a difference in their lives . We have begun sharing the stories of these community members with some of the stakeholders . Instead of boring Power Point presentations , we now have personal stories of people ’s expectations from our projects and the impact of the projects on their lives . We have learnt to structure our stories carefully , depending on the target audience e.g. the technical people require much more detail . Insights We realized that facts and figures were only part of the equation . The humanness of the problem must be captured in order to elicit the responses we need to help solve the underlying problems and storytelling turns out to be the perfect tool for this . We also realized that these stories we had already shared meant something to everyone who worked at the company . The tool helps motivate people and aligns them with a greater purpose . It had created a cause that we could use to rally more support . Approach
The way that we perform research needs to be balanced . Instead of trying to push an invention to market , sometimes it is necessary to determine what people actually need first , this can then guide the research . Those are the principles of Design Thinking , but has not been the approach we have used in my company in the past . As part of an innovation team at my organization , I have plans to run Design Thinking workshops and training sessions so that the needs of the people play a vital role early on in any new development .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story Telling Tool
Challenge I work at a Mining Research company which employees mostly engineers and scientists . These are analytical thinkers who approach most projects with scientific method and where people typically speak in facts and figures . We employ the traditional " technology push " approach where research into the unknown results in a new invention , and we then try to find a need for that invention . One of our objectives is community upliftment where a struggling rural community is targeted for upliftment . The execution of these types of projects has been largely clinical in nature . First , a method of upliftment is selected , and this can include options such as training in jewellery manufacturing , ornament design , etc . Then the project is executed . The challenge is that we have not taken the time to properly engage with the community to determine their needs . And where we have had success , we have found it difficult to relay the importance of the work to other stakeholders . Selection I have selected the Story Telling Tool from the Design Thinking Toolkit to apply to this challenge . This tool was introduced to us by Andre Martin in week 2 of the lectures . It helps you convey emotions , connections and the larger purpose , instead of just facts and figures or a checklist . Andre mentioned that the story helps create a cause . People are looking to be inspired , and this tool can be a powerful for that purpose . Application To begin with , we have to understand the community we were trying to help and what their real problems are . We should avoid coming up with solutions without first really understanding the problem . To try to achieve this we have started interviewing members of the community . We ask open ended questions about their personal circumstances and what their goals are . We found that even the little training that we had implemented was making a difference in their lives . We have begun sharing the stories of these community members with some of the stakeholders . Instead of boring Power Point presentations , we now have personal stories of people ’s expectations from our projects and the impact of the projects on their lives . We have learnt to structure our stories carefully , depending on the target audience e.g. the technical people require much more detail . Insights We realized that facts and figures were only part of the equation . The humanness of the problem must be captured in order to elicit the responses we need to help solve the underlying problems and storytelling turns out to be the perfect tool for this . We also realized that these stories we had already shared meant something to everyone who worked at the company . The tool helps motivate people and aligns them with a greater purpose . It had created a cause that we could use to rally more support . Approach
The way that we perform research needs to be balanced . Instead of trying to push an invention to market , sometimes it is necessary to determine what people actually need first , this can then guide the research . Those are the principles of Design Thinking , but has not been the approach we have used in my company in the past . As part of an innovation team at my organization , I have plans to run Design Thinking workshops and training sessions so that the needs of the people play a vital role early on in any new development .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19524 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE AND SELECTION : The challenge that I have chosen is to widen the availability of products to the middle class consumers . I have always seen that imported products especially are n’t being advertised abundantly or marketed in a proper manner . The common consumers do not have access to certain products even if they are able to pay for it . The tool i have chosen is Mind - Mapping . This tool will not only let me know the reasons for the consumer gap but will also help clear out certain aspects of marketing for the stakeholders . APPLICATION : I start the process by defining my design issue and explaining the issue and the consumer gap in the form of graphics and maps . I draw out various flowcharts to demonstrate the market flow of these products to the stakeholders to give them a clear picture . The stakeholders then think about the reasons for the gap by looking over the flowcharts and the maps and then find out conclusive solutions for the same . I keep on reminding them about what the reality is and what the constraints are . They each come up with different solutions like more digital access , importation of more popular and more relevant products , selling of the products more freely so that they can be more available to the consumers , etc . INSIGHT AND APPROACH : It was an exhilarating experience . This made a lot of opportunities available to the job seekers and entrepreneurs who think of accelerating a business or starting one . The response we got was massive and plausible . This technique helped many marketers to market their products in a streamlined manner and increased their product accessibility . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . I noticed that the insight step is very crucial , so for my next design issue i will explain it with the help of visualization as it can be more creative for the stakeholders and would encompass the whole issue more clearly .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE AND SELECTION : The challenge that I have chosen is to widen the availability of products to the middle class consumers . I have always seen that imported products especially are n’t being advertised abundantly or marketed in a proper manner . The common consumers do not have access to certain products even if they are able to pay for it . The tool i have chosen is Mind - Mapping . This tool will not only let me know the reasons for the consumer gap but will also help clear out certain aspects of marketing for the stakeholders . APPLICATION : I start the process by defining my design issue and explaining the issue and the consumer gap in the form of graphics and maps . I draw out various flowcharts to demonstrate the market flow of these products to the stakeholders to give them a clear picture . The stakeholders then think about the reasons for the gap by looking over the flowcharts and the maps and then find out conclusive solutions for the same . I keep on reminding them about what the reality is and what the constraints are . They each come up with different solutions like more digital access , importation of more popular and more relevant products , selling of the products more freely so that they can be more available to the consumers , etc . INSIGHT AND APPROACH : It was an exhilarating experience . This made a lot of opportunities available to the job seekers and entrepreneurs who think of accelerating a business or starting one . The response we got was massive and plausible . This technique helped many marketers to market their products in a streamlined manner and increased their product accessibility . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . I noticed that the insight step is very crucial , so for my next design issue i will explain it with the help of visualization as it can be more creative for the stakeholders and would encompass the whole issue more clearly .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9889 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization Tool
Challenge
I work for a Fintech company in Peru , which provides financial services to the population that is poorly served or not served by traditional banks . We do this from our web platform and mobile app through which people apply for a loan , are evaluated online and if approved , the money is disbursed to them . We partner with some traditional financial companies to offer them our platform as a digital online loan origination service ( software as a service ) . The challenge : to reach an agreement with a financial company to offer them our service ; this company knows very little about customer acquisition digitally and sees my company more as a competitor than as a business partner . In addition , our audience was made up of people with different backgrounds .
Selection
Visualization is a powerful tool through which we can present an idea or approach a problem in a graphic way and allows us to show our audience how we think , improve our idea with the information people bring us , evidence the connections we see and reach an agreement and consensus with people .
Visualization Tool Video Lecture References :
o ( 0:19 – 0:26 ) “ The visualization is a really core component of the way that we communicate , whether we 're aware of it or not ” . o ( 0:33 – 0:42 ) “ We 're actually doing extrapolation . We 're doing inductive reasoning . We 're thinking about possibilities that we have n't yet seen ” . o ( 1:08 – 1:11 ) “ It allows us to think in a nonverbal way ” . o ( 2:26 – 2:31 ) “ The beauty of using visualization is that we can tap into a single picture ” . o ( 2:31 – 2:51 ) “ The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . Then , the more likely you are to achieve a sense of agreement and consensus with people ” . o ( 2:56 – 3:03 ) “ solve problems is dependent on other people being able to understand you and align their ideas with yours ” . o ( 3:11 – 3:22 ) “ Thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements ” . o ( 5:03 – 5:08 ) “ pattern finding , that 's where we start to think visually ” .
I selected the visualization tool because by drawing on a whiteboard or a blank paper it allows people to focus their attention on an idea or problem that we want to cover and involves them in its development . We start from scratch with everyone on the same page , including in our drawing the information they provide us with regards to the problem domain and showing to them that we do n’t have a fixed idea and are willing to enrich and improve it , whereby a shared understanding of the idea or the problem is reached . Several benefits are obtained with this tool : empathy by trying to understand people and reaching a sense of agreement and consensus with them , clarity by aligning what people think about an idea , and creativity by inducing pattern searching and the discovery of new possibilities .
Application
After an open conversation with the participants , we began to ask for some details and terms they told us and we did n’t understand . We perceived a lack of context and did n’t see clearly the interaction of the customer with the areas involved and among them . So , I asked them the steps the customer goes through the loan origination process ( what is ) and divided the whiteboard into those steps . Then , I asked them what happens at each step , what the customer or the person who serves the customer does . For each step I asked and placed the following on the drawing :
• The name of the key activity of the step , for example : loan application , risk assessment . • The customer represented by an icon ( if participating in the step ) and below it the documents ( with an icon ) or key information needed , for example : identity document , proof of income . • The customer service representative represented by an icon and below it on the left side the key tasks ( with an icon ) performed in the step and on the right side the documents ( with an icon ) or key information generated in the step . • A thick arrow that directed the dependency or derivation to another area . • The person who works in the derived area represented by an icon ( if participating in the step ) and below it , on the left side the documents ( with an icon ) or key information used whether internal , third party or provided by customer ; on the center the key tasks ( with an icon ) in the step and on the right side the documents ( with an icon ) or key information generated . • If information from one area is used by another area , then it was connected with a thin arrow . • For business lingo , I asked were related to : activity , task or key information to write it next to it .
This way , we composed step by step what the customer goes through the different areas involved . Then , we included : the step lead time , some arrows to show patterns or connections , underline or question marks at points where we suspected or they indicated concerns or limitations . First achievement : the diagram put them into context and was accepted by the participants .
After that , when asked them about certain steps , tasks , and information , topics such as redundancy of information , tasks , lack of clear roles and interactions with the customer began to be visible . Starting from these , we guided the participants to think on solutions with questions like : what do we think would improve the customer experience ? or what can we simplify from what we do today ? We began to think on alternatives such as splitting the risk assessment in 2 steps which would allow the customer to provide less information at the beginning of the process to quickly know whether or not he or she qualifies for a loan . Second achievement : these gaps motivated them to think on alternatives toward a new digital loan origination process ( what if ) .
Insight
I realized that the challenge went beyond improving the customer experience of the partner company ; to achieve this was needed to create the capabilities that they lacked and this in turn also implied the change of some paradigms , such as to change a paper signed contract to an electronically signed one . This allowed me to have a better visibility about the challenge and therefore how to better manage the expectations when deepening and agreeing on the scope of the solution , the risks and costs . Regarding design thinking more broadly , the visualization tool along with curiosity ( knowing what and when to ask ) allows you to tackle a design problem and its implications in a holistic and effective way .
Approach
Next time I might apply the following 2 tools : journey mapping and value chain analysis ; because each tool allows us to focus and deepen aspects of the challenge . For example : With journey mapping we can deepen the evaluation of the current experience through the customer 's eyes , identifying more broadly his or her pain points . With value chain analysis we can deepen the evaluation of the current processes that supports the current experience , recognizing from the beginning the capabilities that the partner company lacks to then identify who could provide them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization Tool
Challenge
I work for a Fintech company in Peru , which provides financial services to the population that is poorly served or not served by traditional banks . We do this from our web platform and mobile app through which people apply for a loan , are evaluated online and if approved , the money is disbursed to them . We partner with some traditional financial companies to offer them our platform as a digital online loan origination service ( software as a service ) . The challenge : to reach an agreement with a financial company to offer them our service ; this company knows very little about customer acquisition digitally and sees my company more as a competitor than as a business partner . In addition , our audience was made up of people with different backgrounds .
Selection
Visualization is a powerful tool through which we can present an idea or approach a problem in a graphic way and allows us to show our audience how we think , improve our idea with the information people bring us , evidence the connections we see and reach an agreement and consensus with people .
Visualization Tool Video Lecture References :
o ( 0:19 – 0:26 ) “ The visualization is a really core component of the way that we communicate , whether we 're aware of it or not ” . o ( 0:33 – 0:42 ) “ We 're actually doing extrapolation . We 're doing inductive reasoning . We 're thinking about possibilities that we have n't yet seen ” . o ( 1:08 – 1:11 ) “ It allows us to think in a nonverbal way ” . o ( 2:26 – 2:31 ) “ The beauty of using visualization is that we can tap into a single picture ” . o ( 2:31 – 2:51 ) “ The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . Then , the more likely you are to achieve a sense of agreement and consensus with people ” . o ( 2:56 – 3:03 ) “ solve problems is dependent on other people being able to understand you and align their ideas with yours ” . o ( 3:11 – 3:22 ) “ Thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements ” . o ( 5:03 – 5:08 ) “ pattern finding , that 's where we start to think visually ” .
I selected the visualization tool because by drawing on a whiteboard or a blank paper it allows people to focus their attention on an idea or problem that we want to cover and involves them in its development . We start from scratch with everyone on the same page , including in our drawing the information they provide us with regards to the problem domain and showing to them that we do n’t have a fixed idea and are willing to enrich and improve it , whereby a shared understanding of the idea or the problem is reached . Several benefits are obtained with this tool : empathy by trying to understand people and reaching a sense of agreement and consensus with them , clarity by aligning what people think about an idea , and creativity by inducing pattern searching and the discovery of new possibilities .
Application
After an open conversation with the participants , we began to ask for some details and terms they told us and we did n’t understand . We perceived a lack of context and did n’t see clearly the interaction of the customer with the areas involved and among them . So , I asked them the steps the customer goes through the loan origination process ( what is ) and divided the whiteboard into those steps . Then , I asked them what happens at each step , what the customer or the person who serves the customer does . For each step I asked and placed the following on the drawing :
• The name of the key activity of the step , for example : loan application , risk assessment . • The customer represented by an icon ( if participating in the step ) and below it the documents ( with an icon ) or key information needed , for example : identity document , proof of income . • The customer service representative represented by an icon and below it on the left side the key tasks ( with an icon ) performed in the step and on the right side the documents ( with an icon ) or key information generated in the step . • A thick arrow that directed the dependency or derivation to another area . • The person who works in the derived area represented by an icon ( if participating in the step ) and below it , on the left side the documents ( with an icon ) or key information used whether internal , third party or provided by customer ; on the center the key tasks ( with an icon ) in the step and on the right side the documents ( with an icon ) or key information generated . • If information from one area is used by another area , then it was connected with a thin arrow . • For business lingo , I asked were related to : activity , task or key information to write it next to it .
This way , we composed step by step what the customer goes through the different areas involved . Then , we included : the step lead time , some arrows to show patterns or connections , underline or question marks at points where we suspected or they indicated concerns or limitations . First achievement : the diagram put them into context and was accepted by the participants .
After that , when asked them about certain steps , tasks , and information , topics such as redundancy of information , tasks , lack of clear roles and interactions with the customer began to be visible . Starting from these , we guided the participants to think on solutions with questions like : what do we think would improve the customer experience ? or what can we simplify from what we do today ? We began to think on alternatives such as splitting the risk assessment in 2 steps which would allow the customer to provide less information at the beginning of the process to quickly know whether or not he or she qualifies for a loan . Second achievement : these gaps motivated them to think on alternatives toward a new digital loan origination process ( what if ) .
Insight
I realized that the challenge went beyond improving the customer experience of the partner company ; to achieve this was needed to create the capabilities that they lacked and this in turn also implied the change of some paradigms , such as to change a paper signed contract to an electronically signed one . This allowed me to have a better visibility about the challenge and therefore how to better manage the expectations when deepening and agreeing on the scope of the solution , the risks and costs . Regarding design thinking more broadly , the visualization tool along with curiosity ( knowing what and when to ask ) allows you to tackle a design problem and its implications in a holistic and effective way .
Approach
Next time I might apply the following 2 tools : journey mapping and value chain analysis ; because each tool allows us to focus and deepen aspects of the challenge . For example : With journey mapping we can deepen the evaluation of the current experience through the customer 's eyes , identifying more broadly his or her pain points . With value chain analysis we can deepen the evaluation of the current processes that supports the current experience , recognizing from the beginning the capabilities that the partner company lacks to then identify who could provide them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16184 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- MIND MAPPING
Challenges
A lot of human being ’s face issues in structuring and organizing their thoughts . They regularly omit some crucial factors or overlook to appearance upon special methods to remedy a problem . Much studies suggests that Mind Mapping permit you to plan and arrange your wondering earlier than you begin writing or getting caught right into a project . This method lets in you to expand all of your thoughts and notice in which they relate to every different earlier than figuring out the nice manner to move approximately the mission at hand selection .
Selection
Mind Mapping is a tool for taking information from your brain and visualizing it on paper or for scribing new data coming into your brain . Brainstorming , organizing , requirements gathering , decision making , and planning are just a few of the many applications for Mind Mapping . The purpose of Mind Mapping is to introduce to a revolutionary way of accessing the creative genius and to organize your own thoughts efficiently and effectively . A Mind Map can turn a long list of monotonous information into a colourful , memorable , and highly organized diagram that works in line with your brain 's natural way of doing things .
Application
I am a Computer Science student . So , it is safe to say that my life revolves around problem solving . This requires good comprehension skills to work with the data available and come up to different ways of solving the same problem . Mind Mapping is the most effective way to visualize and comprehend the problem statement . It also helps to perceive the problem in more than one way .
Insight and Approach
During one among my gatherings , I saw two regular issues individuals ; first , they could n't clarify their contemplations sufficiently , and second , the audience members lost interest or forgot about the reason referenced . At the point when a senior of mine depicted his thought utilizing a brain map , I saw that the audience members set aside some effort to experience the psyche map and were exceptionally happy with the introduction . They were pleased furthermore , comprehended the idea during an obviously better way . They additionally added their perspectives and the way they associated with various pieces of the psyche map .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- MIND MAPPING
Challenges
A lot of human being ’s face issues in structuring and organizing their thoughts . They regularly omit some crucial factors or overlook to appearance upon special methods to remedy a problem . Much studies suggests that Mind Mapping permit you to plan and arrange your wondering earlier than you begin writing or getting caught right into a project . This method lets in you to expand all of your thoughts and notice in which they relate to every different earlier than figuring out the nice manner to move approximately the mission at hand selection .
Selection
Mind Mapping is a tool for taking information from your brain and visualizing it on paper or for scribing new data coming into your brain . Brainstorming , organizing , requirements gathering , decision making , and planning are just a few of the many applications for Mind Mapping . The purpose of Mind Mapping is to introduce to a revolutionary way of accessing the creative genius and to organize your own thoughts efficiently and effectively . A Mind Map can turn a long list of monotonous information into a colourful , memorable , and highly organized diagram that works in line with your brain 's natural way of doing things .
Application
I am a Computer Science student . So , it is safe to say that my life revolves around problem solving . This requires good comprehension skills to work with the data available and come up to different ways of solving the same problem . Mind Mapping is the most effective way to visualize and comprehend the problem statement . It also helps to perceive the problem in more than one way .
Insight and Approach
During one among my gatherings , I saw two regular issues individuals ; first , they could n't clarify their contemplations sufficiently , and second , the audience members lost interest or forgot about the reason referenced . At the point when a senior of mine depicted his thought utilizing a brain map , I saw that the audience members set aside some effort to experience the psyche map and were exceptionally happy with the introduction . They were pleased furthermore , comprehended the idea during an obviously better way . They additionally added their perspectives and the way they associated with various pieces of the psyche map .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22626 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am working in reputed organization and part of the 11 - member ’s team . everybody working on
same location and half of the team is relatively new to the product . We also have support team working closely with customer from different part of regions(location ) . Our challenge is to improve efficiency of the team as we are struggling to manage maintenance work while are getting new projects from our customer . we are limited with resource as management not ready to expand . In way it is good problem to have as we have interesting work to do . Selection
As we are already loaded with lot of work , we do not have luxury of time to try many things , so
we chose the learning launch tool . It ’ll not affect our regular work much and meant to quickly test an idea and prototype . Application
We focused on the team time where it spends as part of our learning launch . We introduced
new tool called OrangeScrum to get the details of work and time spend by everyone in a team . we allocated one resource to learn and setup OrangeScrum tool and in a week time , the tool setup is over and educated the team to use OrangeScrum . this is tested our assumption that we are spending unnecessary time for helping support team to answer customer query . After the month , we get report from the tool to see how much time team spends for each category of task . As we expected we spend 15 % of time for helping support team and another 10 % time is spend on solving internal issue like build issue and environment issues . The rest 75 % is spend for the actual planned work . Some of the request from the support team were repeated one and comes from different
customer and different person . Insight
By applying learning launch tool , we identified that our assumption and result were slightly
different as we are spending 10 % of unplanned activity on internal issues . But 15 % is time what we expected to find in this activity .
The support team query is due to the lack of documentation , mostly repeated queries are
configuration issues and troubleshooting documentation is missing to resolve those issues .
Other 10 % time is due to manual process we follow .
Approach As we already identified the where team spending the time and as gained in the insight , we are
lacking documentation and automation . Our approach is to document each support team request with solution in shared location and educate the support team to look at the available resource before request support from our team .
We also need to automate the build process to reduce the time spending over there to improve
our efficiency . We ’ll go for second round of learning launching after 6 months to see how much we improved and where we are spending the time now .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am working in reputed organization and part of the 11 - member ’s team . everybody working on
same location and half of the team is relatively new to the product . We also have support team working closely with customer from different part of regions(location ) . Our challenge is to improve efficiency of the team as we are struggling to manage maintenance work while are getting new projects from our customer . we are limited with resource as management not ready to expand . In way it is good problem to have as we have interesting work to do . Selection
As we are already loaded with lot of work , we do not have luxury of time to try many things , so
we chose the learning launch tool . It ’ll not affect our regular work much and meant to quickly test an idea and prototype . Application
We focused on the team time where it spends as part of our learning launch . We introduced
new tool called OrangeScrum to get the details of work and time spend by everyone in a team . we allocated one resource to learn and setup OrangeScrum tool and in a week time , the tool setup is over and educated the team to use OrangeScrum . this is tested our assumption that we are spending unnecessary time for helping support team to answer customer query . After the month , we get report from the tool to see how much time team spends for each category of task . As we expected we spend 15 % of time for helping support team and another 10 % time is spend on solving internal issue like build issue and environment issues . The rest 75 % is spend for the actual planned work . Some of the request from the support team were repeated one and comes from different
customer and different person . Insight
By applying learning launch tool , we identified that our assumption and result were slightly
different as we are spending 10 % of unplanned activity on internal issues . But 15 % is time what we expected to find in this activity .
The support team query is due to the lack of documentation , mostly repeated queries are
configuration issues and troubleshooting documentation is missing to resolve those issues .
Other 10 % time is due to manual process we follow .
Approach As we already identified the where team spending the time and as gained in the insight , we are
lacking documentation and automation . Our approach is to document each support team request with solution in shared location and educate the support team to look at the available resource before request support from our team .
We also need to automate the build process to reduce the time spending over there to improve
our efficiency . We ’ll go for second round of learning launching after 6 months to see how much we improved and where we are spending the time now .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13034 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping - Reflection Challenge I am in the beginning of establishing a new company . I earned the skills and the required qualifications as a consultant for chronic diseases . I want to launch the first counseling center for chronic diseases in my city , because I want to help those people . I have been ill once and I know how hard it is to find support and help . I studied for 6 years now and earned my Master 's degree as well as other qualifications . I want to find possibilities how I can meet my customers needs and create a holistic concept for them . I want them to feel supported but also empower them to find help within them . Selection Therefore I chose the Mind Mapping Tool . A mind map is a creative way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend and generate new ideas . It is a very simple but powerful tool . Mind maps help to collect ideas and facts based on a given topic . I always wanted to try mind mapping on a large topic . I have an entire wall to get creative on . So here I am ! Application When I selected the Mind Mapping tool I bought a bunch of colourful sticky notes and I cleared an entire wall of my apartment to spread out my ideas . I spoke with many chronically ill people as well with some doctors and therapists . I gathered a lot of words and phrases and now I want gather them on the wall . I defined different categories and made connections to topics that belong together somehow . I started with a hand full of sticky notes and I created 7 main topics I wanted to focus on . And then I went crazy taping all those notes to the wall . After I was finished I looked at the entire “ picture ” and reptaped some sticky notes . The final picture was pretty impressive . I felt like I got so many tangible ideas , but I also considered the question our professor Mrs. Liedtka „ What if anything were possible ? . ” I feel overwhelmed ! Insight and Approach I was surprised about the quantity and the quality of the ideas . I felt active and in power of the whole process . From time to time it got a bit messy but this creative „ mess “ helped me to think more and to dig deeper . I enjoyed the freedom of ideas and the open approach , which is so different than how normal companies think . I think that Mind mapping and the design thinking process can enable startups , companies but singular people as well to find new perspectives and create there image of what they want to achieve .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping - Reflection Challenge I am in the beginning of establishing a new company . I earned the skills and the required qualifications as a consultant for chronic diseases . I want to launch the first counseling center for chronic diseases in my city , because I want to help those people . I have been ill once and I know how hard it is to find support and help . I studied for 6 years now and earned my Master 's degree as well as other qualifications . I want to find possibilities how I can meet my customers needs and create a holistic concept for them . I want them to feel supported but also empower them to find help within them . Selection Therefore I chose the Mind Mapping Tool . A mind map is a creative way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend and generate new ideas . It is a very simple but powerful tool . Mind maps help to collect ideas and facts based on a given topic . I always wanted to try mind mapping on a large topic . I have an entire wall to get creative on . So here I am ! Application When I selected the Mind Mapping tool I bought a bunch of colourful sticky notes and I cleared an entire wall of my apartment to spread out my ideas . I spoke with many chronically ill people as well with some doctors and therapists . I gathered a lot of words and phrases and now I want gather them on the wall . I defined different categories and made connections to topics that belong together somehow . I started with a hand full of sticky notes and I created 7 main topics I wanted to focus on . And then I went crazy taping all those notes to the wall . After I was finished I looked at the entire “ picture ” and reptaped some sticky notes . The final picture was pretty impressive . I felt like I got so many tangible ideas , but I also considered the question our professor Mrs. Liedtka „ What if anything were possible ? . ” I feel overwhelmed ! Insight and Approach I was surprised about the quantity and the quality of the ideas . I felt active and in power of the whole process . From time to time it got a bit messy but this creative „ mess “ helped me to think more and to dig deeper . I enjoyed the freedom of ideas and the open approach , which is so different than how normal companies think . I think that Mind mapping and the design thinking process can enable startups , companies but singular people as well to find new perspectives and create there image of what they want to achieve .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13506 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Visualization
Challenge
I am a member of one of the division of my organization in college and our objective is as the fundraiser for the organization itself . And as of the next year period I will try to go forward to put myself up as the head of the division hence why I am taking this course . Our division has some work program from selling merch , selling snacks and beverages , and even make a business competition . And as a member I feel like our sales number just been too average and nothing is really going on where I feel like its getting boring . So i m planning to increase our sales number and add one or two more work program to our division .
Selection
For the tool that i m going to use is the Visualization or Visual Thinking , to share and tell my purpose and goals as the head of division to our members . Because I feel like using this tool will make the members fully understand what our goal as a division and will give them a better evident of what is it that we are going to do .
Application
First of all , I will try to make my team understand that we are all in this together to achieve our goals and not one or two individual will work on one program and other will work on another . I will make a circle with our name written on the circle line and then there is a connecting line to each other which implies that we are all connecting with each other even me as the head of division .
And as for the work programs I will assign the members to a certain work programs but I will apply a 70 - 30 rule where they are focus 70 % to their work program and 30 % to others . For each programs I will make a mind map where it will be written with the objectives , things we should do , things we should not do , extra information , and etc .
For the reports I will have each assigned members to report their progress , and I would n’t mind the initial goals and objective that we make in the first place because things can happen and they might have to change the things that we should do . I will have them report their progress can through any kind of visualization , can be through mind map , power point or just a normal drawing .
Insight & Approach
From conducting this exercise , I believe as a group we all will have a good shared understanding as of what we want to accomplish as a group . Because like in the lecture says that people is better to remember things visually that ’s why I used this method to keep the goals to our mind for whenever we confuse of what we should do . I believe the mind map will give a good picture and understanding to our goals but also let the members be flexible on what or how they
approach the goals and objectives . And by using the visualization to approach the design thinking I believe that when we doing reports we will get a good picture on what we should and not going forward .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Visualization
Challenge
I am a member of one of the division of my organization in college and our objective is as the fundraiser for the organization itself . And as of the next year period I will try to go forward to put myself up as the head of the division hence why I am taking this course . Our division has some work program from selling merch , selling snacks and beverages , and even make a business competition . And as a member I feel like our sales number just been too average and nothing is really going on where I feel like its getting boring . So i m planning to increase our sales number and add one or two more work program to our division .
Selection
For the tool that i m going to use is the Visualization or Visual Thinking , to share and tell my purpose and goals as the head of division to our members . Because I feel like using this tool will make the members fully understand what our goal as a division and will give them a better evident of what is it that we are going to do .
Application
First of all , I will try to make my team understand that we are all in this together to achieve our goals and not one or two individual will work on one program and other will work on another . I will make a circle with our name written on the circle line and then there is a connecting line to each other which implies that we are all connecting with each other even me as the head of division .
And as for the work programs I will assign the members to a certain work programs but I will apply a 70 - 30 rule where they are focus 70 % to their work program and 30 % to others . For each programs I will make a mind map where it will be written with the objectives , things we should do , things we should not do , extra information , and etc .
For the reports I will have each assigned members to report their progress , and I would n’t mind the initial goals and objective that we make in the first place because things can happen and they might have to change the things that we should do . I will have them report their progress can through any kind of visualization , can be through mind map , power point or just a normal drawing .
Insight & Approach
From conducting this exercise , I believe as a group we all will have a good shared understanding as of what we want to accomplish as a group . Because like in the lecture says that people is better to remember things visually that ’s why I used this method to keep the goals to our mind for whenever we confuse of what we should do . I believe the mind map will give a good picture and understanding to our goals but also let the members be flexible on what or how they
approach the goals and objectives . And by using the visualization to approach the design thinking I believe that when we doing reports we will get a good picture on what we should and not going forward .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12848 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling Tool
Challenge
For three years now I have been part of the customer service sector of a company that provides cable and internet service , in which I have slowly been acquiring more supervisory responsibilities . Due to the pandemic , we have seen the need to have more employees . However , due to the large numbers of attention and the dislike of customers for the current circumstances , these new employees have been demotivated with their performance . They do not believe we are meeting the expectations that our bosses believe we should meet . That is why we , as supervisors , have made the decision to try to improve the motivation of these new colleagues , which we hope will later impact their work behavior .
Selection
As a team , it is the first time that we apply Design Thinking in problem solving , we have decided to use Storytelling as a tool in this oportunity and the selection is not arbitrary . This type of approach is the most important to focus on the human factor of our new employees .
Application
The idea is to find the common ground between their current concerns and those that we had at the beginning of our work journey . We realized that our bosses were losing sight of the need to think of our colleagues not only as factors within a production chain , but also that it was essential to foster a two - way relationship where something could be learned from both sides .
These new employees need to know that there is someone who cares not only about the performance of their work , but that there is someone who cares about how they feel about the Way they are performing this task . In discussing the conditions in which this tool was to be carried out , we decided to focus on putting those we were going to talk to comfortable , creating a friendly and calm environment . They ended up setting up small breakfast meetings , in which I and one of my colleagues who shared almost the same trajectory would sit down with one or two of these new colleagues .
Once this space was set up , we called in groups of two colleagues to come and sit with us and tell us their concerns , while we shared a coffee and a small sandwich . We let them talk without interrumpting them at any moment .
Insight & Approach
It was a revelation to find that these new employees were not dissatisfied with their performance but fearful of the mistakes they might make . They did not want to go through the situation of being called for attention . It was clear that the way we and our bosses were training or explaining our way of working was not benefiting them .
Once they finished talking , we shared our own experiences starting with what were once new activities and in an unfamiliar environment . This seemed to calm us remarkably , the storytelling served to find this common territory and expose that where they are today we were before .
It was obvious by the end of these meetings that we had to reread the way we were approaching these new employees . There had to be a change in the relationship and arrive in a more humane way to be able to change and improve our work and theirs .
Our team saw the benefit of these more casual encounters with our employees and the benefits that were provided when improving our workflow to be able to find stories that would allow us to find a common space among all . At the same time , we think that perhaps a little more understanding is lacking in seeing how to help our employees themselves find a way to improve in their task . So now we are planning how to implement the Visualization Tool to see how they see themselves now and in the future in this job .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling Tool
Challenge
For three years now I have been part of the customer service sector of a company that provides cable and internet service , in which I have slowly been acquiring more supervisory responsibilities . Due to the pandemic , we have seen the need to have more employees . However , due to the large numbers of attention and the dislike of customers for the current circumstances , these new employees have been demotivated with their performance . They do not believe we are meeting the expectations that our bosses believe we should meet . That is why we , as supervisors , have made the decision to try to improve the motivation of these new colleagues , which we hope will later impact their work behavior .
Selection
As a team , it is the first time that we apply Design Thinking in problem solving , we have decided to use Storytelling as a tool in this oportunity and the selection is not arbitrary . This type of approach is the most important to focus on the human factor of our new employees .
Application
The idea is to find the common ground between their current concerns and those that we had at the beginning of our work journey . We realized that our bosses were losing sight of the need to think of our colleagues not only as factors within a production chain , but also that it was essential to foster a two - way relationship where something could be learned from both sides .
These new employees need to know that there is someone who cares not only about the performance of their work , but that there is someone who cares about how they feel about the Way they are performing this task . In discussing the conditions in which this tool was to be carried out , we decided to focus on putting those we were going to talk to comfortable , creating a friendly and calm environment . They ended up setting up small breakfast meetings , in which I and one of my colleagues who shared almost the same trajectory would sit down with one or two of these new colleagues .
Once this space was set up , we called in groups of two colleagues to come and sit with us and tell us their concerns , while we shared a coffee and a small sandwich . We let them talk without interrumpting them at any moment .
Insight & Approach
It was a revelation to find that these new employees were not dissatisfied with their performance but fearful of the mistakes they might make . They did not want to go through the situation of being called for attention . It was clear that the way we and our bosses were training or explaining our way of working was not benefiting them .
Once they finished talking , we shared our own experiences starting with what were once new activities and in an unfamiliar environment . This seemed to calm us remarkably , the storytelling served to find this common territory and expose that where they are today we were before .
It was obvious by the end of these meetings that we had to reread the way we were approaching these new employees . There had to be a change in the relationship and arrive in a more humane way to be able to change and improve our work and theirs .
Our team saw the benefit of these more casual encounters with our employees and the benefits that were provided when improving our workflow to be able to find stories that would allow us to find a common space among all . At the same time , we think that perhaps a little more understanding is lacking in seeing how to help our employees themselves find a way to improve in their task . So now we are planning how to implement the Visualization Tool to see how they see themselves now and in the future in this job .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9262 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Leading the Learning with Design Thinking Design Thinking for Innovation – Peer Graded Assessment Antonio Ledezma March 15 , 2018 Challenge I work for a Pharmaceutical Company , and we follow our parent organization ’s business planning process of developing “ Mid - Term Plans ( MTP ) ” that are 3 - year road maps that help us map our departmental goals to the overall corporate goals . We are nearing the end of the MTP that covered 2009 - 2015 for the Training Department , and will be preparing to refresh our goals for 2019 - 2021 . In the past , the Leadership team has completed this exercise on our own , and then cascaded our plan down to the rest of the department . I believe that we have an opportunity to improve upon our plans by including the individual trainers and support staff in this process . Applying the principles learned in this course , specifically the idea generation insights from Week 3 , could really provide us with a robust plan for the next three years . Selection My rationale behind choosing to leverage idea generation stems from the thinking around the questions “ What is ” and “ What if ” . As a Training Department , our Vision is to Lead the Learning for our customers . You will note that we do not say “ training ” and that is by design . We strive to make our classroom events more than traditional lecture sessions with interactive workshops , the inclusion of technology , and leveraging different room layouts for a more immersive feel . In the spirit of keeping things fresh – using “ What is ” could be a perfect start for taking a look at our learners , how they learn today compared to how our classes function , and to really dig into their needs . Then we can leverage “ What if ” sessions to build out a host of ideas that can reinvigorate what we do . The goal would be to end up with a practical plan that focuses on both near- and long - term opportunities to enhance our learning platform . Application / Approach I will outline my application and approach through a description of a series of planned workshops . Unfortunately , as we are on a Fiscal Year , this course has coincided with year - end business , and I will not have the opportunity to run the sessions and report outcomes . I will provide context around expected outcomes that will be hypothetical in nature , and hope that they will help illustrate the vision for how I will apply my learning . As is standard practice for our planning sessions , each team will be required to bring research to help shape the discussion . Our team spends 2 - 3 days per month engaging directly with our customers in the field . They have already been given direction to spend time discussing how our representatives learn in their day - to - day business . What is their method for learning during the day - do they take time during sales calls to review marketing materials ? What is their
preferred method for learning - are they listening to developmental podcasts or reading books / blogs ? What is their favorite tool to use for learning - are there any apps they use on a personal basis to develop themselves , maybe learning a new language ? The most important question to ask – what is their biggest challenge in continuing their development with our organization . Our first session will focus on this research and we will develop our Napkin Patches based on common areas across each team . Following our team read outs , the group will be divided into mixed teams ( to maximize different views & thoughts ) to determine the needs and benefits of our customers , and leveraging our white boards in the Learning Lab we ’ll identify our baseline plan for the current year , as well as those ideas that will take a few more years to develop . The next session will be our “ What If ” session where teams will begin to gather their ideas for how our plans can meet the identified needs , and to do so in a fashion that really evolves our ability to Lead the Learning . We will again use mixed groups to maximize our ideas , and will spend time discussing ideas and building out our Napkins . Since we have two primary types of learning – classroom and virtual – we will use different colored post - it notes to identify where ideas fit for delivery methods . In addition , we have a Learning Technology team that focuses on novel methods for training delivery – virtual , eLearning , apps , etc . – so they will have a different color to identify any new technologies that we would need to invest in or pilot . Ideas from this session will further be grouped into “ Now ” sections to help build out near - term initiatives , and “ Future ” sections to identify those that will need more time to develop and implement . These will finalize our Napkins as the team can group them further into Big Ideas that we can align to the business needs of the organization , and map out our MTP for 2019 - 2021 . Insight As I stated earlier , our Leadership Team traditionally sets the direction for our Department as it pertains to aligning with corporate goals . These plans tie to business need and our delivery methods fall within a typical learning and development framework for supporting the training needs of our organization . In essence , we build what the business asks for to meet their goal , and run workshops to help communicate them . This method will enable us to bring more innovative ideas to the table , but more importantly , ideas built for our customers based on their preferences . We have the ability to design learning programs that are atypical in nature , and go beyond our standard workshops or virtual classrooms . By gaining feedback from our customers , they can feel like they are a part of their own development . In addition , bringing the full department into the discussion and development of our plans should provide a connected team , which can ultimately lead us to success through a sense of ownership and shared direction .
| EMAIL:
ID_NUM:
NAME_STUDENT: Antonio Ledezma
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Leading the Learning with Design Thinking Design Thinking for Innovation – Peer Graded Assessment Antonio Ledezma March 15 , 2018 Challenge I work for a Pharmaceutical Company , and we follow our parent organization ’s business planning process of developing “ Mid - Term Plans ( MTP ) ” that are 3 - year road maps that help us map our departmental goals to the overall corporate goals . We are nearing the end of the MTP that covered 2009 - 2015 for the Training Department , and will be preparing to refresh our goals for 2019 - 2021 . In the past , the Leadership team has completed this exercise on our own , and then cascaded our plan down to the rest of the department . I believe that we have an opportunity to improve upon our plans by including the individual trainers and support staff in this process . Applying the principles learned in this course , specifically the idea generation insights from Week 3 , could really provide us with a robust plan for the next three years . Selection My rationale behind choosing to leverage idea generation stems from the thinking around the questions “ What is ” and “ What if ” . As a Training Department , our Vision is to Lead the Learning for our customers . You will note that we do not say “ training ” and that is by design . We strive to make our classroom events more than traditional lecture sessions with interactive workshops , the inclusion of technology , and leveraging different room layouts for a more immersive feel . In the spirit of keeping things fresh – using “ What is ” could be a perfect start for taking a look at our learners , how they learn today compared to how our classes function , and to really dig into their needs . Then we can leverage “ What if ” sessions to build out a host of ideas that can reinvigorate what we do . The goal would be to end up with a practical plan that focuses on both near- and long - term opportunities to enhance our learning platform . Application / Approach I will outline my application and approach through a description of a series of planned workshops . Unfortunately , as we are on a Fiscal Year , this course has coincided with year - end business , and I will not have the opportunity to run the sessions and report outcomes . I will provide context around expected outcomes that will be hypothetical in nature , and hope that they will help illustrate the vision for how I will apply my learning . As is standard practice for our planning sessions , each team will be required to bring research to help shape the discussion . Our team spends 2 - 3 days per month engaging directly with our customers in the field . They have already been given direction to spend time discussing how our representatives learn in their day - to - day business . What is their method for learning during the day - do they take time during sales calls to review marketing materials ? What is their
preferred method for learning - are they listening to developmental podcasts or reading books / blogs ? What is their favorite tool to use for learning - are there any apps they use on a personal basis to develop themselves , maybe learning a new language ? The most important question to ask – what is their biggest challenge in continuing their development with our organization . Our first session will focus on this research and we will develop our Napkin Patches based on common areas across each team . Following our team read outs , the group will be divided into mixed teams ( to maximize different views & thoughts ) to determine the needs and benefits of our customers , and leveraging our white boards in the Learning Lab we ’ll identify our baseline plan for the current year , as well as those ideas that will take a few more years to develop . The next session will be our “ What If ” session where teams will begin to gather their ideas for how our plans can meet the identified needs , and to do so in a fashion that really evolves our ability to Lead the Learning . We will again use mixed groups to maximize our ideas , and will spend time discussing ideas and building out our Napkins . Since we have two primary types of learning – classroom and virtual – we will use different colored post - it notes to identify where ideas fit for delivery methods . In addition , we have a Learning Technology team that focuses on novel methods for training delivery – virtual , eLearning , apps , etc . – so they will have a different color to identify any new technologies that we would need to invest in or pilot . Ideas from this session will further be grouped into “ Now ” sections to help build out near - term initiatives , and “ Future ” sections to identify those that will need more time to develop and implement . These will finalize our Napkins as the team can group them further into Big Ideas that we can align to the business needs of the organization , and map out our MTP for 2019 - 2021 . Insight As I stated earlier , our Leadership Team traditionally sets the direction for our Department as it pertains to aligning with corporate goals . These plans tie to business need and our delivery methods fall within a typical learning and development framework for supporting the training needs of our organization . In essence , we build what the business asks for to meet their goal , and run workshops to help communicate them . This method will enable us to bring more innovative ideas to the table , but more importantly , ideas built for our customers based on their preferences . We have the ability to design learning programs that are atypical in nature , and go beyond our standard workshops or virtual classrooms . By gaining feedback from our customers , they can feel like they are a part of their own development . In addition , bringing the full department into the discussion and development of our plans should provide a connected team , which can ultimately lead us to success through a sense of ownership and shared direction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Antonio Ledezma"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9947 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge and Selection
Storytelling is the best way of expressing our emotions . I learnt recently that storytelling is an interesting and influential medium for sharing one ’s thoughts . It is based on creative ways you can think and to inspire other people through your story . We have to look at the better side to improve our situation . Telling stories and sharing thoughts with others is good way of empowering them .
Application
I have Instagram page to share my paintings , stories , and thoughts . During Covid-19 lockdown period people are bored . I posted some interesting stories , arts , crafts to inspire them and to encourage them to spend their free time in interesting ways . I also share my thoughts and stories with my friends through my life experiences because I believe that something wonderful is about to happen . Just create the beauty from your own imagination and express your emotions through art . Because of my page I have so many friends on social media . Some of them are very special to me . One day I posted story and a friend replied me weird . I was so confused because of that reply . So I asked her and then I understood that she was so worried about things in her life .
Insight and Approach
Well then I tried to understand her problem and found that she is very confused and depressed regarding many things happen in her life . Then I motivated her through best life stories that I know also through my arts and cracked some funny jokes and shared memes which soothed her feelings . Then she was laughing , just like old times . It was amazing feeling to help someone in even a small way possible .
This course made me see storytelling is a tool of influencing people . I am graduate engineer and I am very passionate about design and art . I aspire to be a good designer someday . This course is very useful for my life and my designing career . Thanks for motivating me and sharing great stories and messages .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge and Selection
Storytelling is the best way of expressing our emotions . I learnt recently that storytelling is an interesting and influential medium for sharing one ’s thoughts . It is based on creative ways you can think and to inspire other people through your story . We have to look at the better side to improve our situation . Telling stories and sharing thoughts with others is good way of empowering them .
Application
I have Instagram page to share my paintings , stories , and thoughts . During Covid-19 lockdown period people are bored . I posted some interesting stories , arts , crafts to inspire them and to encourage them to spend their free time in interesting ways . I also share my thoughts and stories with my friends through my life experiences because I believe that something wonderful is about to happen . Just create the beauty from your own imagination and express your emotions through art . Because of my page I have so many friends on social media . Some of them are very special to me . One day I posted story and a friend replied me weird . I was so confused because of that reply . So I asked her and then I understood that she was so worried about things in her life .
Insight and Approach
Well then I tried to understand her problem and found that she is very confused and depressed regarding many things happen in her life . Then I motivated her through best life stories that I know also through my arts and cracked some funny jokes and shared memes which soothed her feelings . Then she was laughing , just like old times . It was amazing feeling to help someone in even a small way possible .
This course made me see storytelling is a tool of influencing people . I am graduate engineer and I am very passionate about design and art . I aspire to be a good designer someday . This course is very useful for my life and my designing career . Thanks for motivating me and sharing great stories and messages .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11032 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Activity : ; Refletion
Juan Jose Diaz - 8/12/2020
1 . I want to found insights to create app to connect inthernet in Latin America and all industries catching data users and company to resolve future problems and give solutions .
2 . ( Visualization ): I choose this tool because first I need to look ideas on the table , for then begun to testing as teacher said on video . “ What is ” and do brainstorming
3 . Was a good tool for my team , because they understand Challenge zone is so important to found answers .
4 . I felt very good , because is necesary leave to do all thing we want to do and began to think the importance design mindset to solve problems and help others .
5 . ( Learning Launche ): I like so much this tool to because , this way I could learn learning launch process to focus on certanly trues is not in lies insights .
Improve my strategy team and our priorities .
| EMAIL:
ID_NUM:
NAME_STUDENT: Juan Jose Diaz
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Activity : ; Refletion
Juan Jose Diaz - 8/12/2020
1 . I want to found insights to create app to connect inthernet in Latin America and all industries catching data users and company to resolve future problems and give solutions .
2 . ( Visualization ): I choose this tool because first I need to look ideas on the table , for then begun to testing as teacher said on video . “ What is ” and do brainstorming
3 . Was a good tool for my team , because they understand Challenge zone is so important to found answers .
4 . I felt very good , because is necesary leave to do all thing we want to do and began to think the importance design mindset to solve problems and help others .
5 . ( Learning Launche ): I like so much this tool to because , this way I could learn learning launch process to focus on certanly trues is not in lies insights .
Improve my strategy team and our priorities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Juan Jose Diaz"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4878 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I am a member of my organization ’s innovation and ecosystems function , where our challenge is to set up a corporate ideation and incubation function , to foster a culture of innovation within the organization , and commercialize on new business models to differentiate ourselves in the marketplace . The project scope includes our core operations department , composed of 1000 employees , as well as supporting departments ( legal , finance , marketing , IT , and HR ) with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . Selection : Our team went through various “ playbooks ” and traditional approaches that Lam Conway mentioned were ineffective in Module 4 – Learning Launch Tool , so we decided to change our approach and apply some design thinking activities and tools . We were clear that our goal was to :
• Balance the operations of current and mature businesses while effectively investing in future business models
• Provide a framework and institutionalize the development of ideas , and a platform for support and guidance as needed
• Create more traceability and accountability on the investments that we are making
One of our hypotheses was that “ customers ” ( i.e. employees ) would be more likely to apply to an innovation program with their ideas if they are part of cohorts , rather than in isolation . Therefore , we decided to use the Learning Launch approach in order to conduct a fast cheap experiment to validate this concept , and learn more in the process . Application : We proceeded to have 2 application forms and communications that we sent out , one individual - based , the other , cohort - based . We were hoping to conduct more of an A / B test to empirically conclude whether employee participation would increase with either one of the approaches . While the tool was ineffective in proving the hypothesis one way or another , it was still a great learning experience , given that the application forms / surveys contained many other employee details that gave us more insights . This data included age , level in the company , number of work hours in the week , nature of the work , etc . Insight : We realized that because we had collected a lot of customer data through our experiment , we were actually able to find some correlation between age / nature of work and willingness to apply . The data showed us that younger employees with less challenging work were way more eager to apply to cohorts , whereas this was n’t the case for senior employees who worked many hours a week and did n’t have the bandwidth or the capacity to even respond . Approach : Next time , I would certainly not waste time and resources with various traditional approaches , and start using design thinking principles from the beginning . I would likely use ethnographic research and surveys to understand my audience and their motives better before proceeding to the experimenting / learning launch phase . As per Chapter 2 in Marly Allan and Stuart Farrell ’s book , I would definitely want to use journey mapping and Visualization as a tool to better understand the experience through the “ customer ’s ” ( employee ’s ) eyes . Our team was not able to maximize our end goals , because we had still not answered “ what is ” but were already trying to solve for “ what works ” . While applying a design thinking approach , it became apparent that we had missed out on many steps earlier on , which could have not just been done cheaper and faster , but also added a ton of value .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I am a member of my organization ’s innovation and ecosystems function , where our challenge is to set up a corporate ideation and incubation function , to foster a culture of innovation within the organization , and commercialize on new business models to differentiate ourselves in the marketplace . The project scope includes our core operations department , composed of 1000 employees , as well as supporting departments ( legal , finance , marketing , IT , and HR ) with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . Selection : Our team went through various “ playbooks ” and traditional approaches that Lam Conway mentioned were ineffective in Module 4 – Learning Launch Tool , so we decided to change our approach and apply some design thinking activities and tools . We were clear that our goal was to :
• Balance the operations of current and mature businesses while effectively investing in future business models
• Provide a framework and institutionalize the development of ideas , and a platform for support and guidance as needed
• Create more traceability and accountability on the investments that we are making
One of our hypotheses was that “ customers ” ( i.e. employees ) would be more likely to apply to an innovation program with their ideas if they are part of cohorts , rather than in isolation . Therefore , we decided to use the Learning Launch approach in order to conduct a fast cheap experiment to validate this concept , and learn more in the process . Application : We proceeded to have 2 application forms and communications that we sent out , one individual - based , the other , cohort - based . We were hoping to conduct more of an A / B test to empirically conclude whether employee participation would increase with either one of the approaches . While the tool was ineffective in proving the hypothesis one way or another , it was still a great learning experience , given that the application forms / surveys contained many other employee details that gave us more insights . This data included age , level in the company , number of work hours in the week , nature of the work , etc . Insight : We realized that because we had collected a lot of customer data through our experiment , we were actually able to find some correlation between age / nature of work and willingness to apply . The data showed us that younger employees with less challenging work were way more eager to apply to cohorts , whereas this was n’t the case for senior employees who worked many hours a week and did n’t have the bandwidth or the capacity to even respond . Approach : Next time , I would certainly not waste time and resources with various traditional approaches , and start using design thinking principles from the beginning . I would likely use ethnographic research and surveys to understand my audience and their motives better before proceeding to the experimenting / learning launch phase . As per Chapter 2 in Marly Allan and Stuart Farrell ’s book , I would definitely want to use journey mapping and Visualization as a tool to better understand the experience through the “ customer ’s ” ( employee ’s ) eyes . Our team was not able to maximize our end goals , because we had still not answered “ what is ” but were already trying to solve for “ what works ” . While applying a design thinking approach , it became apparent that we had missed out on many steps earlier on , which could have not just been done cheaper and faster , but also added a ton of value .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13220 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Reflection
Challenge and Selection Mind Mapping is one of the tools that I use for design and planning my projects . This tool is very useful for defining the problem that I need solving . I work with public programs and projects about their performance and results . Always I have to describe and explain which is the objective population , what is the problem that they face and how the program or public intervention will impact your lives . When I answer these questions , I have to present the information to the program operations , who usually are the Directors on Public Institutions . Mind Mapping have been a useful tool for explain the public problem and its impact in the vulnerable population because allows me to order and structure ideas , understand the problem , identify obstacles and difficulties , establish research methods , research and get and register results and finally present to programs operators . Application I have used mind mapping on designing step of evaluation programs or projects . In the problem definition step , this tool allows identify causes and effects , participating actors and its impact on affected people . When I have this information , the next step is established research methods . In this step I define if I need apply interview , polls , storytelling , focus group or other techniques for collecting information , later I implement the technique selected and finally , document results and make a report . In this process , the structure , order and logical is provided that mind mapping . Insight The principal insight is giving order and structure at the ideas . Usually , when you have to evaluate a public program you have to resume the information and identify the most relevant for explaining public problem . For this activity you have a lot of information , statistics , cases , law , process , documents , and so on and you have to synthesize , analyze and discriminate , leaving only the information which contributes to Approach Mind mapping has been useful for my job and I use commonly , but in this course I learn about the change , make different and think different and I would like check different tools and study how can I apply it , maybe I can combine two of them . Now I want to prove other way for doing research and obtain other kind of information .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Reflection
Challenge and Selection Mind Mapping is one of the tools that I use for design and planning my projects . This tool is very useful for defining the problem that I need solving . I work with public programs and projects about their performance and results . Always I have to describe and explain which is the objective population , what is the problem that they face and how the program or public intervention will impact your lives . When I answer these questions , I have to present the information to the program operations , who usually are the Directors on Public Institutions . Mind Mapping have been a useful tool for explain the public problem and its impact in the vulnerable population because allows me to order and structure ideas , understand the problem , identify obstacles and difficulties , establish research methods , research and get and register results and finally present to programs operators . Application I have used mind mapping on designing step of evaluation programs or projects . In the problem definition step , this tool allows identify causes and effects , participating actors and its impact on affected people . When I have this information , the next step is established research methods . In this step I define if I need apply interview , polls , storytelling , focus group or other techniques for collecting information , later I implement the technique selected and finally , document results and make a report . In this process , the structure , order and logical is provided that mind mapping . Insight The principal insight is giving order and structure at the ideas . Usually , when you have to evaluate a public program you have to resume the information and identify the most relevant for explaining public problem . For this activity you have a lot of information , statistics , cases , law , process , documents , and so on and you have to synthesize , analyze and discriminate , leaving only the information which contributes to Approach Mind mapping has been useful for my job and I use commonly , but in this course I learn about the change , make different and think different and I would like check different tools and study how can I apply it , maybe I can combine two of them . Now I want to prove other way for doing research and obtain other kind of information .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20888 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ADNOC Classification : Internal
Reflection – Learning Launch Challenge I am a member of my organization ’s online SALE ’s department and our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of 20 employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 20 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure of our online marketing tasks . In particular , we wanted to see if we could structure our tasks and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a three - day ’s training with a Scrum project management coach . Next , we went through six workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
ADNOC Classification : Internal
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ADNOC Classification : Internal
Reflection – Learning Launch Challenge I am a member of my organization ’s online SALE ’s department and our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of 20 employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 20 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure of our online marketing tasks . In particular , we wanted to see if we could structure our tasks and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a three - day ’s training with a Scrum project management coach . Next , we went through six workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
ADNOC Classification : Internal
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9924 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection : The tool I am choosing is Mind Mapping . The name is suggestive and translates on having a big puzzle and connecting dots . The dots in this case are the data that becomes information to develop and innovative product or service . Application : Given an idea to get it matured for something that could be of common use , there is the need to test the water in the ocean of consumer products . Gathering friends , coworkers and relatives in different situations can be helpful to ask them how they feel to something that they use in every day life and how would they feel if this item / service could change . For this case , I am concentrating on a consumer product that I want to know how the normal people feel about it . Their need , their use , the utility and missing value or hidden characteristics not perceived . After knowing what they think about this , I could imagine what to change and how for this consumer product in the future . From crazy changes to trial ones , this may impact to everyone at the same time . Insight and approach : Knowing what we have and understanding where to go can be extremely out of scope with so many variables , features or options gathered . May be in a second round or refined research , we can set boundaries and limit options to the potential consumers to reduce scope of complexity for a first stage . Increase complexity for a second or third generation of product and foresee some level of “ prefect ” product in a slow maturity phase . It is understood that this technique is very useful to see what we have and then after data and information gathering and processing we can see where we need to go .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection : The tool I am choosing is Mind Mapping . The name is suggestive and translates on having a big puzzle and connecting dots . The dots in this case are the data that becomes information to develop and innovative product or service . Application : Given an idea to get it matured for something that could be of common use , there is the need to test the water in the ocean of consumer products . Gathering friends , coworkers and relatives in different situations can be helpful to ask them how they feel to something that they use in every day life and how would they feel if this item / service could change . For this case , I am concentrating on a consumer product that I want to know how the normal people feel about it . Their need , their use , the utility and missing value or hidden characteristics not perceived . After knowing what they think about this , I could imagine what to change and how for this consumer product in the future . From crazy changes to trial ones , this may impact to everyone at the same time . Insight and approach : Knowing what we have and understanding where to go can be extremely out of scope with so many variables , features or options gathered . May be in a second round or refined research , we can set boundaries and limit options to the potential consumers to reduce scope of complexity for a first stage . Increase complexity for a second or third generation of product and foresee some level of “ prefect ” product in a slow maturity phase . It is understood that this technique is very useful to see what we have and then after data and information gathering and processing we can see where we need to go .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19372 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking in Performance Marketing
Challenge – To calculate accurately the value of lead prospecting in higher education . Traditionally higher education digital marketing has been all about leads and follow ups to convert them . The old school thinking goes that cheaper leads mean more leads and more conversions . This is not a sustainable approach and eventually is a wastage of monies .
Application - Looking at this wastage of time , effort and monies , I decided to clean up the process and take top down approach and focus on the main goal which is deposits .
Taking each deposit value into consideration and the amount spent on leads and each stage of the life cycle of the lead I had to calculate a cost of acquisition ( COA ) . Taking this COA in mind , I then took out data for last 4 years to see the amount spent on each channel / source and the conversion from them .
Apart from the monies spent on each channel , there are slight deviations in lead follow up in each channel by tele sales team . While some high converting lead channels take longer to convert and the number of calls and longevity are also factors that account for operational costs .
So taking in last 4 years average both in terms of spends and operational vs revenue from deposits , I could create a right mix of sources for the coming session while looking at other factors like geographical resonance , demographic conversions .
This application of historical data helped me get better conversions , lesser spends and overall better productivity from the tele sales team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking in Performance Marketing
Challenge – To calculate accurately the value of lead prospecting in higher education . Traditionally higher education digital marketing has been all about leads and follow ups to convert them . The old school thinking goes that cheaper leads mean more leads and more conversions . This is not a sustainable approach and eventually is a wastage of monies .
Application - Looking at this wastage of time , effort and monies , I decided to clean up the process and take top down approach and focus on the main goal which is deposits .
Taking each deposit value into consideration and the amount spent on leads and each stage of the life cycle of the lead I had to calculate a cost of acquisition ( COA ) . Taking this COA in mind , I then took out data for last 4 years to see the amount spent on each channel / source and the conversion from them .
Apart from the monies spent on each channel , there are slight deviations in lead follow up in each channel by tele sales team . While some high converting lead channels take longer to convert and the number of calls and longevity are also factors that account for operational costs .
So taking in last 4 years average both in terms of spends and operational vs revenue from deposits , I could create a right mix of sources for the coming session while looking at other factors like geographical resonance , demographic conversions .
This application of historical data helped me get better conversions , lesser spends and overall better productivity from the tele sales team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9402 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection - Story Telling
Challenge and selection
Generally most of the people are interested in listening to the stories because stories convey more information than the general way in which we express our thoughts . By listening to a story we will get totally immersed into the topic and insights of the story and we get an overall idea of what ’s going on . Generally Designers use the storytelling to get insights into users and they actually want to get into the customer ’s shoes and think from their perspective .
Storytelling means sharing the information . By sharing the information we get more and more creative ideas . Generally most of the people feel that they need a good service center for their car ’s service . I am an app developer and i always think of this problem.so i decided to build an app for them and the main target audience are the software developers , government employees , old - age people because most of these people do not have time to service their vehicle on time . They usually forget their remainders and sometimes their car gets breakdown on the road . So our service center app will be always useful for those who wish to get them at every time .
Application
By using the storytelling technique we have shared our thoughts with different people and they suggested some of the ideas . We have ended up by changing some of the features of our app which are damaging our app . We first resolved our app bugs and glitches which is reducing our app performance . Secondly we decided to have a customer care which will be available 24/7.We also created a chatbots for customers who needs an immediate response for the queuries .
To implement all this I have told a story to my team members saying that imagine if your car got broken down on the midway of the road in the midnight there will be no service center which can help you out . That is why we are creating an app in which every service center serves for 24 hours .
Insight and approach
To test our app we went to use the story telling technique for our application . We went to a young boy aged 18 - 20 years and explained to him about our app . After listening to the story we asked him what changes should we do in order to work our app in a better way . He suggested the ideas like : you can multiple gateways for the payments of bills which reduces the risk of Transaction getting declined . We again went to another person and explained him the same story he suggested us that your app should not contain any bugs and viruses and another person asked us about the confidential information of the data .
At last by using the story telling technique we have got different creative ideas from different people which helped our app to develop in a better way
This course helped me in understanding what Design Thinking is and the five phases of design thinking : Emphasize , Design , Ideate , Prototype , Testing and how it helped me in designing my application in a good way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection - Story Telling
Challenge and selection
Generally most of the people are interested in listening to the stories because stories convey more information than the general way in which we express our thoughts . By listening to a story we will get totally immersed into the topic and insights of the story and we get an overall idea of what ’s going on . Generally Designers use the storytelling to get insights into users and they actually want to get into the customer ’s shoes and think from their perspective .
Storytelling means sharing the information . By sharing the information we get more and more creative ideas . Generally most of the people feel that they need a good service center for their car ’s service . I am an app developer and i always think of this problem.so i decided to build an app for them and the main target audience are the software developers , government employees , old - age people because most of these people do not have time to service their vehicle on time . They usually forget their remainders and sometimes their car gets breakdown on the road . So our service center app will be always useful for those who wish to get them at every time .
Application
By using the storytelling technique we have shared our thoughts with different people and they suggested some of the ideas . We have ended up by changing some of the features of our app which are damaging our app . We first resolved our app bugs and glitches which is reducing our app performance . Secondly we decided to have a customer care which will be available 24/7.We also created a chatbots for customers who needs an immediate response for the queuries .
To implement all this I have told a story to my team members saying that imagine if your car got broken down on the midway of the road in the midnight there will be no service center which can help you out . That is why we are creating an app in which every service center serves for 24 hours .
Insight and approach
To test our app we went to use the story telling technique for our application . We went to a young boy aged 18 - 20 years and explained to him about our app . After listening to the story we asked him what changes should we do in order to work our app in a better way . He suggested the ideas like : you can multiple gateways for the payments of bills which reduces the risk of Transaction getting declined . We again went to another person and explained him the same story he suggested us that your app should not contain any bugs and viruses and another person asked us about the confidential information of the data .
At last by using the story telling technique we have got different creative ideas from different people which helped our app to develop in a better way
This course helped me in understanding what Design Thinking is and the five phases of design thinking : Emphasize , Design , Ideate , Prototype , Testing and how it helped me in designing my application in a good way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20747 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool — Storytelling
Challenge & Selection
Storytelling is a very good tool , it can clearly clarify a thing , and it can also present an
abstract concept to people very vividly . What I 'm doing is the Internet industry , and most of
the jobs have to deal with computers . In computer science , many concepts are very
abstract . Even for programmers who are very experienced , some concepts are hard for
them to understand . Coupled with the rapid development of the industry , new technology
and new concepts are constantly emerging . Therefore , sometimes when I discuss with
others or introduce new concepts to people , it is sometimes difficult to make clear the
problem . I usually use storytelling method to connect abstract things with everyday things
that are easy to understand , find their relevance and similarities and differences , and then
introduce them to others through story telling and analogy , and often get good results .
Application
One of my deep impressions about storytelling is the experience of explaining a concept of
a new technology to others a few years ago . In recent years , with the rapid development of
container technology represented by docker , many students did n't understand what the
container technology is , and what 's the difference from the past virtual machine technology .
For these techniques , if I use a bunch of very professional terms to explain it , the more they
get the more confused they would feel . So I told them a story , let them take each docker
container as a ship container , each container provides with an interface connected to the
external wolrd and it can output the contents inside the container throught the interface ,
and people do n’t need to consider the operation inside the container . Besides , each
container also do not interfere with each other , and because each container is similar in
specifications , they can be very convenient in transportation of cargo in the port control . By
telling stories about the the cargo and container , they can easily understand the container
technology . Although a deep understanding of this concept also requires a lot of
professional interpretation , but through the story , at least I let them have a general grasp of
the concept .
Insight & Approach
By telling stories , I not only explained a complex concept in a simple and understandable
way , but also deepened my understanding of this concept . Because the precondition of
telling stories is that the people who tell story have a profound understanding of the nature
of the story . So how to tell a proper story and how to tell a good story needs to be
practiced constantly . By telling my friends the story of the container , I found a lot of places
that I did n't understand enough . So this is also a good way to discover the problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool — Storytelling
Challenge & Selection
Storytelling is a very good tool , it can clearly clarify a thing , and it can also present an
abstract concept to people very vividly . What I 'm doing is the Internet industry , and most of
the jobs have to deal with computers . In computer science , many concepts are very
abstract . Even for programmers who are very experienced , some concepts are hard for
them to understand . Coupled with the rapid development of the industry , new technology
and new concepts are constantly emerging . Therefore , sometimes when I discuss with
others or introduce new concepts to people , it is sometimes difficult to make clear the
problem . I usually use storytelling method to connect abstract things with everyday things
that are easy to understand , find their relevance and similarities and differences , and then
introduce them to others through story telling and analogy , and often get good results .
Application
One of my deep impressions about storytelling is the experience of explaining a concept of
a new technology to others a few years ago . In recent years , with the rapid development of
container technology represented by docker , many students did n't understand what the
container technology is , and what 's the difference from the past virtual machine technology .
For these techniques , if I use a bunch of very professional terms to explain it , the more they
get the more confused they would feel . So I told them a story , let them take each docker
container as a ship container , each container provides with an interface connected to the
external wolrd and it can output the contents inside the container throught the interface ,
and people do n’t need to consider the operation inside the container . Besides , each
container also do not interfere with each other , and because each container is similar in
specifications , they can be very convenient in transportation of cargo in the port control . By
telling stories about the the cargo and container , they can easily understand the container
technology . Although a deep understanding of this concept also requires a lot of
professional interpretation , but through the story , at least I let them have a general grasp of
the concept .
Insight & Approach
By telling stories , I not only explained a complex concept in a simple and understandable
way , but also deepened my understanding of this concept . Because the precondition of
telling stories is that the people who tell story have a profound understanding of the nature
of the story . So how to tell a proper story and how to tell a good story needs to be
practiced constantly . By telling my friends the story of the container , I found a lot of places
that I did n't understand enough . So this is also a good way to discover the problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18634 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Vehicle management and maintenance problem
Challenge
The problem I am trying to solve is the inefficient vehicle management process of Ghanaian company . The companies are not able to monitor and organized the documents involved in the maintenance of their vehicle . The unorganized structure leads to a lot of money lost to duplicate of vehicle part purchase and misinformation . The company used for this study was a waste management company in the heart of Accra , Ghana .
Selection
The tools I used were Journey mapping , Co - creation and Visualization . I used to tools to achieve a deep understanding if the problem space which the vehicle management and maintenance . Journey mapping was used to trace to journey of the inspector as they inspect the vehicles , the processes they go through and the parties involved . I used the Co - creation technique to divided the stakeholders into four groups and these groups were Inspection , Purchasing , Management and Maintenance . Each group were asked different sets of question to get more insight into their core contribution to the whole process . I finally used the visualization technique to produce simple visual representation of the current state of the vehicle management process in the company .
Application
I began the whole process by generating a possible process cycle for vehicle management through the use of visualization . I used same shape and color to represent the various parts of the process involved in vehicle management , then I went to the company and I presented the visual process I generated to them and the correction were made to the cycle to get the exact state of the cycle .
After which I started performing informal interviews with the inspector to get the process they go through and how they want to solve it and I later did some informal interviews with the supervisor . I analyzed the interviews and process cycle generated to form question to sk the manager during a formal interview . After formal interview with the managers , I was grant formal interviews with some of the key stakeholders involved in the process .
I divide the stakeholders into a group of 4 participants each representing a different part of the process . I gave each of the groups a poster of the process generated earlier and I asked them to show how they want to process to be improved and the key part of their part in the process . After some time , I collected the posters and we discuss the proposition suggested by the groups . We together generated a final process cycle which solved most of the problems identified in the process cycle .
Insight
I learnt a lot from the experience of conducting this exercise with the stakeholders in the company . I realized that some problems caused by solved just getting the stakeholders in a
room and they will generate a great solution to their problem . I realized that the key aspect of the whole process was the record taking and keeping so I have started with the design of a desktop application to provide the platform for the managers and the inspectors . The visualization technique played a critical role in finding the solution .
Approach
Alternative approach is the use of mind- mapping and ethnography to map out the lifes of the company whole process in dependent of vehicle management . Understanding all the processes in the company and how they affect vehicle management , then find ways to improve the linking of the process to create a streamlined process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Vehicle management and maintenance problem
Challenge
The problem I am trying to solve is the inefficient vehicle management process of Ghanaian company . The companies are not able to monitor and organized the documents involved in the maintenance of their vehicle . The unorganized structure leads to a lot of money lost to duplicate of vehicle part purchase and misinformation . The company used for this study was a waste management company in the heart of Accra , Ghana .
Selection
The tools I used were Journey mapping , Co - creation and Visualization . I used to tools to achieve a deep understanding if the problem space which the vehicle management and maintenance . Journey mapping was used to trace to journey of the inspector as they inspect the vehicles , the processes they go through and the parties involved . I used the Co - creation technique to divided the stakeholders into four groups and these groups were Inspection , Purchasing , Management and Maintenance . Each group were asked different sets of question to get more insight into their core contribution to the whole process . I finally used the visualization technique to produce simple visual representation of the current state of the vehicle management process in the company .
Application
I began the whole process by generating a possible process cycle for vehicle management through the use of visualization . I used same shape and color to represent the various parts of the process involved in vehicle management , then I went to the company and I presented the visual process I generated to them and the correction were made to the cycle to get the exact state of the cycle .
After which I started performing informal interviews with the inspector to get the process they go through and how they want to solve it and I later did some informal interviews with the supervisor . I analyzed the interviews and process cycle generated to form question to sk the manager during a formal interview . After formal interview with the managers , I was grant formal interviews with some of the key stakeholders involved in the process .
I divide the stakeholders into a group of 4 participants each representing a different part of the process . I gave each of the groups a poster of the process generated earlier and I asked them to show how they want to process to be improved and the key part of their part in the process . After some time , I collected the posters and we discuss the proposition suggested by the groups . We together generated a final process cycle which solved most of the problems identified in the process cycle .
Insight
I learnt a lot from the experience of conducting this exercise with the stakeholders in the company . I realized that some problems caused by solved just getting the stakeholders in a
room and they will generate a great solution to their problem . I realized that the key aspect of the whole process was the record taking and keeping so I have started with the design of a desktop application to provide the platform for the managers and the inspectors . The visualization technique played a critical role in finding the solution .
Approach
Alternative approach is the use of mind- mapping and ethnography to map out the lifes of the company whole process in dependent of vehicle management . Understanding all the processes in the company and how they affect vehicle management , then find ways to improve the linking of the process to create a streamlined process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15463 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - MIND MAPPING
Challenge and Selection I work for an information technology company settled in Italy . We provide digital trust services such as digital signatures , digital identities , e - delivery services . Upon these services , we build end - to - end solutions that may help our customers in the digital transformation process .
Each year , we invest part of our revenues in research and development to innovate our solution portfolio . In this scenario , we wanted to try a different way to come up with some good new ideas and we asked a consultancy firm to help us setting up a one - day “ Idea Generation Workshop ” .
The scope of the workshop was to bring together colleagues from different areas of our own company ( including non - technical areas such as HR , Administration , Sales , etc . ) and trying to exploit ideas from the confrontation .
We needed a tool to help us sharing the different points of view and yet letting everybody bring their personal contribution .
Mind Mapping is the design thinking tool that leads a group of stakeholders in the process of filtering the amount of data collected during the “ what is ” phase in order to define the design criteria needed for the “ what if ” phase of the idea generation process . A useful description can be find here : https://youtu.be/Am8EE3SBnAo
Mind Mapping has been a key tool for helping the teams sharing their ideas and for the success of the workshop .
Application 20 people were invited at the workshop , from different business areas , different ages , different offices .
After a first introduction on the aim of the workshop itself , we had four presentations on the state of the art of digital trends from different point of views ( technical , marketing , compliance , etc . )
All the participants were provided of post - it notes . During the presentations , we have been asked to quickly write down on the post - it anything we could have thought of interest for the workshop . Even just a word .
After this , we started the actual mind mapping process .
We have been divided in five small teams . Each team started to review the post - it collection . Each person explained the reasons why he or she had taken every single note . All the post - it have been placed on a big board and then clustered together whether they were related to the same concept .
The clusters came up to be about common needs ( e.g. security , fraud detection , compliance ) , new technologies ( e.g. iot , biometrics , cryptography ) , personas ( e.g. kids , elder people , strangers ) .
We wanted to focus on the design criteria instead of start speaking about final products .
“ If I had an hour to solve a problem and my life depended on the solution , I would spend the first 55 minutes determining the proper question to ask … for once I know the proper question , I could solve the problem in less than five minutes . ” ( Albert Einstein )
With this in mind , each team started to draw links between the clusters whenever a connection could apply . Trying to look for the criteria that a possible solution should match .
We wrote all the criteria beside the map .
All the teams illustrated their maps and the resulting criteria to the other teams and this helped for a final review .
With the visual help of the maps at the walls of the classroom we then moved to the “ what if ” phase of the workshop .
Insigths and approach The workshop has been a success . At the end of the day :
• 20 ideas on new possible products have been outlined
• 12 concepts have been selected for further development
Afterwards :
• 3 solutions became new portfolio products
• 1 product is patent - pending
The mind mapping tool was effectively useful to help teams of quite different people to focus on identifying the design criteria needed for a new valuable product . Clustering together the post - it notes on the board really helped us to understand each other ideas and thinking processes .
We have enjoyed using this tool during the one - day workshop .
Next time I would really like to test it in a different context with a longer “ what is ” phase and try to handle a bigger amount of input data .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - MIND MAPPING
Challenge and Selection I work for an information technology company settled in Italy . We provide digital trust services such as digital signatures , digital identities , e - delivery services . Upon these services , we build end - to - end solutions that may help our customers in the digital transformation process .
Each year , we invest part of our revenues in research and development to innovate our solution portfolio . In this scenario , we wanted to try a different way to come up with some good new ideas and we asked a consultancy firm to help us setting up a one - day “ Idea Generation Workshop ” .
The scope of the workshop was to bring together colleagues from different areas of our own company ( including non - technical areas such as HR , Administration , Sales , etc . ) and trying to exploit ideas from the confrontation .
We needed a tool to help us sharing the different points of view and yet letting everybody bring their personal contribution .
Mind Mapping is the design thinking tool that leads a group of stakeholders in the process of filtering the amount of data collected during the “ what is ” phase in order to define the design criteria needed for the “ what if ” phase of the idea generation process . A useful description can be find here : https://youtu.be/Am8EE3SBnAo
Mind Mapping has been a key tool for helping the teams sharing their ideas and for the success of the workshop .
Application 20 people were invited at the workshop , from different business areas , different ages , different offices .
After a first introduction on the aim of the workshop itself , we had four presentations on the state of the art of digital trends from different point of views ( technical , marketing , compliance , etc . )
All the participants were provided of post - it notes . During the presentations , we have been asked to quickly write down on the post - it anything we could have thought of interest for the workshop . Even just a word .
After this , we started the actual mind mapping process .
We have been divided in five small teams . Each team started to review the post - it collection . Each person explained the reasons why he or she had taken every single note . All the post - it have been placed on a big board and then clustered together whether they were related to the same concept .
The clusters came up to be about common needs ( e.g. security , fraud detection , compliance ) , new technologies ( e.g. iot , biometrics , cryptography ) , personas ( e.g. kids , elder people , strangers ) .
We wanted to focus on the design criteria instead of start speaking about final products .
“ If I had an hour to solve a problem and my life depended on the solution , I would spend the first 55 minutes determining the proper question to ask … for once I know the proper question , I could solve the problem in less than five minutes . ” ( Albert Einstein )
With this in mind , each team started to draw links between the clusters whenever a connection could apply . Trying to look for the criteria that a possible solution should match .
We wrote all the criteria beside the map .
All the teams illustrated their maps and the resulting criteria to the other teams and this helped for a final review .
With the visual help of the maps at the walls of the classroom we then moved to the “ what if ” phase of the workshop .
Insigths and approach The workshop has been a success . At the end of the day :
• 20 ideas on new possible products have been outlined
• 12 concepts have been selected for further development
Afterwards :
• 3 solutions became new portfolio products
• 1 product is patent - pending
The mind mapping tool was effectively useful to help teams of quite different people to focus on identifying the design criteria needed for a new valuable product . Clustering together the post - it notes on the board really helped us to understand each other ideas and thinking processes .
We have enjoyed using this tool during the one - day workshop .
Next time I would really like to test it in a different context with a longer “ what is ” phase and try to handle a bigger amount of input data .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11047 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge :
• When I created an idea , the first step that I would like to take is do a business plan . In
which it requires a lot of time and effort to provide a specific business plan to identify the financial position upon materializing that idea . In this traditional approach , it already exhausted energy , time and money . Upon following with such approach , it slowly faded the real reason why I created such idea , and that is to provide a solution to a problem to the people .
Selection :
• The reason why I selected this tool because it provides an understanding that creating
innovative ideas is not limited . Everybody has the capacity to do fast and cheap experiments in their ideas . It also provides us an option to test and make it work thru engaging the idea to the customers and engage with them . In this tool , it creates new and better way to identify the purpose of the idea .
Application :
• The tool helps me too execute and engage more , than following the traditional approach .
It changes my approach in making my idea into reality . I already created my learning launch process to identify the specific person that has specific needs , where my ideas meet their need and what are the better alternatives . Upon applying the tool , it helps me to experiment more in my ideas and do better adjustments to really meet their needs .
Insight :
• To be honest , I ’m always have a fear of failure , with this tool it tends to provide changes
in taking risk , execute and test the water to get the truth about my creative idea . It helps me improved my mindset in design thinking . I always have the capacity to be limitless with my ideas and failure is just another stepping stone toward success .
Approach :
• I ’m going to apply this tool to every idea generated . This tool is essential to every idea
created because it let you get the truth . I will teach my team in this tool so that when they have an innovative idea , they will know what tool that provide a better approach to take in and that is Learning Launches .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge :
• When I created an idea , the first step that I would like to take is do a business plan . In
which it requires a lot of time and effort to provide a specific business plan to identify the financial position upon materializing that idea . In this traditional approach , it already exhausted energy , time and money . Upon following with such approach , it slowly faded the real reason why I created such idea , and that is to provide a solution to a problem to the people .
Selection :
• The reason why I selected this tool because it provides an understanding that creating
innovative ideas is not limited . Everybody has the capacity to do fast and cheap experiments in their ideas . It also provides us an option to test and make it work thru engaging the idea to the customers and engage with them . In this tool , it creates new and better way to identify the purpose of the idea .
Application :
• The tool helps me too execute and engage more , than following the traditional approach .
It changes my approach in making my idea into reality . I already created my learning launch process to identify the specific person that has specific needs , where my ideas meet their need and what are the better alternatives . Upon applying the tool , it helps me to experiment more in my ideas and do better adjustments to really meet their needs .
Insight :
• To be honest , I ’m always have a fear of failure , with this tool it tends to provide changes
in taking risk , execute and test the water to get the truth about my creative idea . It helps me improved my mindset in design thinking . I always have the capacity to be limitless with my ideas and failure is just another stepping stone toward success .
Approach :
• I ’m going to apply this tool to every idea generated . This tool is essential to every idea
created because it let you get the truth . I will teach my team in this tool so that when they have an innovative idea , they will know what tool that provide a better approach to take in and that is Learning Launches .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20013 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this with customers that deliver their services to their customers . I also have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do not know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this with customers that deliver their services to their customers . I also have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high- level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do not know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17136 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING FOR INNOVATION ( Assignment )
Manoj Gowda
1 . Challenge : Describe your challenge , including all relevant information . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly).5
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Tool selected : Storytelling
1 . I am the team manager for a student solar car team , EHPAD , based in India . Our team was founded in 2002 by a group of undergraduate engineering students who have passed down the baton to us , their juniors . We have completed 3 cars and are on the verge of building the fourth vehicle which will take part in an international solar event , known as the South African Solar Challenge 2015 . We build solar cars from scratch with all the necessary regulations for the product to be a legal on - road vehicle . We also happen to be credited with the fabrication of India ’s first 4 - seater solar powered passenger vehicle . One of the challenges that we faced was acquiring new industrial collaborators and sponsors . Although we have been allotted funds by our University , industrial collaborations will help us build better vehicles and incorporate latest technologies which come at a significantly higher price . Companies / Industries have been working with students and have been constantly supporting / financing student projects . The challenge we face is convincing a prospective contact on how our student project is different from the many others and can have a positive impact on their brand image , the society and the future .
2 . We have been around for a long time and have brought many laurels to the country and the University , the tool I believe will be helpful to our team is Storytelling . As we have noted in recent trends across all domains , creating an emotional story to which people can relate to or show empathy , could be deemed successful in many aspects . It creates a profound impact on people . I think a story based on pollution around us , how solar energy is sustainable and clean and the achievements of the team can lead an industry specialist to rightly believe that we want to make the world a better place . Therefore , I selected Storytelling as the design tool .
3 . We began with the aim to create a prototype storytelling video and slowly added elements which could capture the emotion of the company executives . We emailed a group of college alumni who are working as specialists in various different fields about the factors they would consider if they had been showed the video . Soon , with the help of my fellow team mates , we were able to create a draft of the video which was admired by our University officials and faculty advisor . I believe the tool we used was successful as we were able to get onboard two sponsors within the first week .
4 . I gained valuable insights by using this tool which I am sure I will be able to use in the near future . Storytelling turns out to be a great application for fairly new organizations to meet immediate targets as well as future plans . The team was excited to use a different , unconventional means of planning . It was a great experience talking to our alumni and others who provided valuable feedback with the respect to the tool . Many people usually confuse between the terms innovation and invention , it was an exhilarating experience for me to actually understand and learn so much in action .
5 . The approach we used for this particular challenge worked well for the team . Out of the many other tools available , Storytelling was ideal and it suited all our needs . This tool could also be used to increase the social media presence of the team and could throw us in the right limelight which could prove useful in the near future .
| EMAIL:
ID_NUM:
NAME_STUDENT: Manoj Gowda
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING FOR INNOVATION ( Assignment )
Manoj Gowda
1 . Challenge : Describe your challenge , including all relevant information . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly).5
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Tool selected : Storytelling
1 . I am the team manager for a student solar car team , EHPAD , based in India . Our team was founded in 2002 by a group of undergraduate engineering students who have passed down the baton to us , their juniors . We have completed 3 cars and are on the verge of building the fourth vehicle which will take part in an international solar event , known as the South African Solar Challenge 2015 . We build solar cars from scratch with all the necessary regulations for the product to be a legal on - road vehicle . We also happen to be credited with the fabrication of India ’s first 4 - seater solar powered passenger vehicle . One of the challenges that we faced was acquiring new industrial collaborators and sponsors . Although we have been allotted funds by our University , industrial collaborations will help us build better vehicles and incorporate latest technologies which come at a significantly higher price . Companies / Industries have been working with students and have been constantly supporting / financing student projects . The challenge we face is convincing a prospective contact on how our student project is different from the many others and can have a positive impact on their brand image , the society and the future .
2 . We have been around for a long time and have brought many laurels to the country and the University , the tool I believe will be helpful to our team is Storytelling . As we have noted in recent trends across all domains , creating an emotional story to which people can relate to or show empathy , could be deemed successful in many aspects . It creates a profound impact on people . I think a story based on pollution around us , how solar energy is sustainable and clean and the achievements of the team can lead an industry specialist to rightly believe that we want to make the world a better place . Therefore , I selected Storytelling as the design tool .
3 . We began with the aim to create a prototype storytelling video and slowly added elements which could capture the emotion of the company executives . We emailed a group of college alumni who are working as specialists in various different fields about the factors they would consider if they had been showed the video . Soon , with the help of my fellow team mates , we were able to create a draft of the video which was admired by our University officials and faculty advisor . I believe the tool we used was successful as we were able to get onboard two sponsors within the first week .
4 . I gained valuable insights by using this tool which I am sure I will be able to use in the near future . Storytelling turns out to be a great application for fairly new organizations to meet immediate targets as well as future plans . The team was excited to use a different , unconventional means of planning . It was a great experience talking to our alumni and others who provided valuable feedback with the respect to the tool . Many people usually confuse between the terms innovation and invention , it was an exhilarating experience for me to actually understand and learn so much in action .
5 . The approach we used for this particular challenge worked well for the team . Out of the many other tools available , Storytelling was ideal and it suited all our needs . This tool could also be used to increase the social media presence of the team and could throw us in the right limelight which could prove useful in the near future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Manoj Gowda"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7250 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
ApplicationI start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back- stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two- three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic .
After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
ApplicationI start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back- stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two- three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic .
After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19842 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION -
Monica Avila AUTHOR :
Student of University
DESIGN THINKING FOR INNOVATION
Storytelling
Storytelling is a fundamental tool to connect the brand ’s story with the values of the people . I am a volunteer of an NGO which works with vulnerable population , dependent people , immigrants and people with mental illness . All of them need physical , emotional and spiritual care support as a health maintenance . The members and volunteers of the association are doing a great job because they seek to create a comfortable environment which responds to the needs of each individual . Sharing stories of life in order to help them is so important to improve and recover their self - esteem . We realize that patients typically have a strong connection with young people so our challenge is increasing the number of young NGO ’s members for the purposes of having an active and motivated community . Our team has already gone through several design thinking tools , so we are ready to use the storytelling tool to persuaded young people to be part of the team .
Challenge & Selection
Applications
We start the process by holding brainstormed messages to be aware of the resources that are available or necessary to connect with our young target . Young people should know that they could contribute to the social benefits of the target communities and society in general . It ’s important to say that they have the capability to help vulnerable people and the NGO needs their help . I explained the importance to use social media to accelerate the dissemination of information . Young people tend to spend long hours at social networks , so we could take advantage of using this online channel to communicate with them .
So we focused on strategies such as : advertisement , viral communication and social networks to expose the humanity task that the members of the NGO are doing . It ’s a way to produce an emotional shock to the viewers and at the same time , incentives the population to think about the NGO ’s work . After discussing different options , we decided to open a Youtube channel where the members of the Non - Governmental Organization explained their own experiences as volunteers , shared stories and uploaded some challenges to involve young people in these activities .
Insight & Approach
Finally , we realized that the storytelling tool would be so effective to appeal to the viewer ’s emotions and , currently , we can say that we were right . As a volunteer of the NGO I use the YouTube channel to talk about how I helped a girl with a mental illness from a personal story . When I was fourteen I suffered anorexia nervosa and I needed to stay in the hospital . It was hard because I was n’t aware of my illness and the level of danger . I was very thin and it was so difficult for me gaining weight . It took me a long time to be healthy because the process of gaining self - esteem and relativizing problems or reducing stress it was difficult . After explaining the story , the girl felt immediately understood and thanked me to share this personal story with her because he felt stronger and willing to take one step further .
Since this experience , I could see the importance to share stories with other people . At the moment she called me to say “ I ’m cured ” it suppose a great satisfaction . This video had a great impact on young people and , as a result , many of them joined an NGO . So , we achieved our goal through the storytelling tool .
In my opinion , every brand should have a good storytelling behind it to create a direct connection between people and the brand ’s essence in order to engage an audience . So , as David Jones said “ a cause is something that ignites people , and unites people . And I think that ’s what a good story does , is it creates a cause ” . To conclude , storytelling tool is useful to get an insight into users , build empathy and reach them emotionally .
| EMAIL:
ID_NUM:
NAME_STUDENT: Monica Avila
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION -
Monica Avila AUTHOR :
Student of University
DESIGN THINKING FOR INNOVATION
Storytelling
Storytelling is a fundamental tool to connect the brand ’s story with the values of the people . I am a volunteer of an NGO which works with vulnerable population , dependent people , immigrants and people with mental illness . All of them need physical , emotional and spiritual care support as a health maintenance . The members and volunteers of the association are doing a great job because they seek to create a comfortable environment which responds to the needs of each individual . Sharing stories of life in order to help them is so important to improve and recover their self - esteem . We realize that patients typically have a strong connection with young people so our challenge is increasing the number of young NGO ’s members for the purposes of having an active and motivated community . Our team has already gone through several design thinking tools , so we are ready to use the storytelling tool to persuaded young people to be part of the team .
Challenge & Selection
Applications
We start the process by holding brainstormed messages to be aware of the resources that are available or necessary to connect with our young target . Young people should know that they could contribute to the social benefits of the target communities and society in general . It ’s important to say that they have the capability to help vulnerable people and the NGO needs their help . I explained the importance to use social media to accelerate the dissemination of information . Young people tend to spend long hours at social networks , so we could take advantage of using this online channel to communicate with them .
So we focused on strategies such as : advertisement , viral communication and social networks to expose the humanity task that the members of the NGO are doing . It ’s a way to produce an emotional shock to the viewers and at the same time , incentives the population to think about the NGO ’s work . After discussing different options , we decided to open a Youtube channel where the members of the Non - Governmental Organization explained their own experiences as volunteers , shared stories and uploaded some challenges to involve young people in these activities .
Insight & Approach
Finally , we realized that the storytelling tool would be so effective to appeal to the viewer ’s emotions and , currently , we can say that we were right . As a volunteer of the NGO I use the YouTube channel to talk about how I helped a girl with a mental illness from a personal story . When I was fourteen I suffered anorexia nervosa and I needed to stay in the hospital . It was hard because I was n’t aware of my illness and the level of danger . I was very thin and it was so difficult for me gaining weight . It took me a long time to be healthy because the process of gaining self - esteem and relativizing problems or reducing stress it was difficult . After explaining the story , the girl felt immediately understood and thanked me to share this personal story with her because he felt stronger and willing to take one step further .
Since this experience , I could see the importance to share stories with other people . At the moment she called me to say “ I ’m cured ” it suppose a great satisfaction . This video had a great impact on young people and , as a result , many of them joined an NGO . So , we achieved our goal through the storytelling tool .
In my opinion , every brand should have a good storytelling behind it to create a direct connection between people and the brand ’s essence in order to engage an audience . So , as David Jones said “ a cause is something that ignites people , and unites people . And I think that ’s what a good story does , is it creates a cause ” . To conclude , storytelling tool is useful to get an insight into users , build empathy and reach them emotionally .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Monica Avila"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10034 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking
Khan Krishnan
The challenge that I will be undertaking is how to raise awareness about sustainability and its importance to the United Arab Emirates ( UAE ) . It is very important for us to establish such understanding and vital role of thinking about sustainability and the environment as a priority . It is crucial for us to adapt such thinking early on , as the UAE is a fairly young country at age . Having such understanding will allow the UAE to be in the map of development of not only skyscrapers and touristic attractions but also to showcase the positive correlation between development and the environment .
Being a young country that has n’t yet adapted a full policy of being environmentally friendly , there needs to be a crucial and effective way to attract their attention on why such process needs to take place . That is why , I have chosen the tool of visualization to prevail such message . Being a scientific topic , I do n’t want people to get bored and drift away from the importance of such topic because of numbers that might be proposed . Therefore , I believe with visualization having graphs and infographics will allow them to understand and comprehend the importance of such mission to be adapted as a policy and lifestyle to the UAE . When describing the power of the visualization tool , Angela Myer , she described the tool in design as “ a way of unlocking a different part of the brain ” . I believe information portrayed visually , is easier to comprehend , because you are allowing people to see what you want them to see and understand . As she also elaborates , sometimes when we do n’t use visuals , different people might be visualizing them internally differently . By using visuals , we can better understand the idea and that results either in agreement or disagreement , and most importantly start a dialogue about such topic because people see what the person is trying to advocate and portray .
First tactic when using visualization to promote sustainability , using well developed countries as examples who have adapted it will allow the government to see the fruits of countries that are on board and the benefits of such priority in development . An infographic of where the UAE , and specifically Dubai , ranks in between all these well - developed city . For example , if we put the map of sustainable cities based on the index generated by ARCADIS , Dubai ranks 52 on the list . Once the leaders and people will take a look at the ranking , their eye will keep looking for Dubai ’s position on the list . Once going past the 10th rank that will be worrying and concerning , considering that the culture in the UAE is to be always number 1 . Therefore , such rank visualization will let initiate the thinking process and will allow them to start thinking of “ why ? ” and look at the cities and countries that are in the frontier . That thinking process is what ignites change and it would n’t be the same if we just put the whole report generated in front of their eyes . The moment we highlight the first city and country that was the highest , and where Dubai is ranked , that is when they will truly start to ask themselves the right questions of why are we in that position and how can be in the frontline of such index . Moreover , the pillars of sustainability that measure the sustainable index are as follows : people ( social ) , planet ( environmental ) and profit ( economical ) .
For the second tactic , I had to get personal between the people and the leaders of the UAE . The leaders in the UAE care greatly about the health of the people and their wellbeing . However , the reason the UAE
and Dubai are n’t in the frontier of the index is because there is a high rate of obesity found . Therefore , in order for us to get people thinking , we need to compare people that are living in Zurich and those that are living in Dubai . That was made using a video that shows what the average citizen does in each city from the moment he / she wakes up until they go to sleep . For the person that lives in Zurich , he / she chooses to utilize public transportation , walk to and from near areas , eat healthy organic meals that are enriched with nutrients , exercises lightly during the day , and reads in either between his / her breaks or when going to bed . Whilst the citizen in Dubai , drives almost everywhere , eats highly processed meals and rarely exercises . These portrayals will allow the leaders to understand why the UAE has twice average of obesity and why it is n’t one of the highest ranked sustainable cities . Once they see such numbers and visualization of the lives of the people residing in each city , later on they will understand why these cities are pioneers in such development .
The insight gained from applying the tool of visualization allowed me to better understand and simplify the complexity of my challenge , in order for other people that have little knowledge in the idea grasp the goal of such mission . Visualization allowed me to think differently and look at the challenge from a diverse viewpoint and see how different people think and the ways to attract them from their interest in order to be able to convince them on the importance of achieving such goal .
Even though I believe that I have explained the process of implementing this mission using the visualization tool , I believe various tools can achiever various results depending on the audience . For example if we were to explain this mission to a younger generations I would use the storytelling tool or mind mapping in order for me to be able to portray the whole message for them from start to finish . Also , depending on what stage they are either in school or university , storytelling and mind mapping will allow us to connect the idea with the foundation of education they are getting at the moment . The depth that both these tools go to , will allow students to think about not only the present but also the future and build on their past education .
| EMAIL:
ID_NUM:
NAME_STUDENT: Khan Krishnan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking
Khan Krishnan
The challenge that I will be undertaking is how to raise awareness about sustainability and its importance to the United Arab Emirates ( UAE ) . It is very important for us to establish such understanding and vital role of thinking about sustainability and the environment as a priority . It is crucial for us to adapt such thinking early on , as the UAE is a fairly young country at age . Having such understanding will allow the UAE to be in the map of development of not only skyscrapers and touristic attractions but also to showcase the positive correlation between development and the environment .
Being a young country that has n’t yet adapted a full policy of being environmentally friendly , there needs to be a crucial and effective way to attract their attention on why such process needs to take place . That is why , I have chosen the tool of visualization to prevail such message . Being a scientific topic , I do n’t want people to get bored and drift away from the importance of such topic because of numbers that might be proposed . Therefore , I believe with visualization having graphs and infographics will allow them to understand and comprehend the importance of such mission to be adapted as a policy and lifestyle to the UAE . When describing the power of the visualization tool , Angela Myer , she described the tool in design as “ a way of unlocking a different part of the brain ” . I believe information portrayed visually , is easier to comprehend , because you are allowing people to see what you want them to see and understand . As she also elaborates , sometimes when we do n’t use visuals , different people might be visualizing them internally differently . By using visuals , we can better understand the idea and that results either in agreement or disagreement , and most importantly start a dialogue about such topic because people see what the person is trying to advocate and portray .
First tactic when using visualization to promote sustainability , using well developed countries as examples who have adapted it will allow the government to see the fruits of countries that are on board and the benefits of such priority in development . An infographic of where the UAE , and specifically Dubai , ranks in between all these well - developed city . For example , if we put the map of sustainable cities based on the index generated by ARCADIS , Dubai ranks 52 on the list . Once the leaders and people will take a look at the ranking , their eye will keep looking for Dubai ’s position on the list . Once going past the 10th rank that will be worrying and concerning , considering that the culture in the UAE is to be always number 1 . Therefore , such rank visualization will let initiate the thinking process and will allow them to start thinking of “ why ? ” and look at the cities and countries that are in the frontier . That thinking process is what ignites change and it would n’t be the same if we just put the whole report generated in front of their eyes . The moment we highlight the first city and country that was the highest , and where Dubai is ranked , that is when they will truly start to ask themselves the right questions of why are we in that position and how can be in the frontline of such index . Moreover , the pillars of sustainability that measure the sustainable index are as follows : people ( social ) , planet ( environmental ) and profit ( economical ) .
For the second tactic , I had to get personal between the people and the leaders of the UAE . The leaders in the UAE care greatly about the health of the people and their wellbeing . However , the reason the UAE
and Dubai are n’t in the frontier of the index is because there is a high rate of obesity found . Therefore , in order for us to get people thinking , we need to compare people that are living in Zurich and those that are living in Dubai . That was made using a video that shows what the average citizen does in each city from the moment he / she wakes up until they go to sleep . For the person that lives in Zurich , he / she chooses to utilize public transportation , walk to and from near areas , eat healthy organic meals that are enriched with nutrients , exercises lightly during the day , and reads in either between his / her breaks or when going to bed . Whilst the citizen in Dubai , drives almost everywhere , eats highly processed meals and rarely exercises . These portrayals will allow the leaders to understand why the UAE has twice average of obesity and why it is n’t one of the highest ranked sustainable cities . Once they see such numbers and visualization of the lives of the people residing in each city , later on they will understand why these cities are pioneers in such development .
The insight gained from applying the tool of visualization allowed me to better understand and simplify the complexity of my challenge , in order for other people that have little knowledge in the idea grasp the goal of such mission . Visualization allowed me to think differently and look at the challenge from a diverse viewpoint and see how different people think and the ways to attract them from their interest in order to be able to convince them on the importance of achieving such goal .
Even though I believe that I have explained the process of implementing this mission using the visualization tool , I believe various tools can achiever various results depending on the audience . For example if we were to explain this mission to a younger generations I would use the storytelling tool or mind mapping in order for me to be able to portray the whole message for them from start to finish . Also , depending on what stage they are either in school or university , storytelling and mind mapping will allow us to connect the idea with the foundation of education they are getting at the moment . The depth that both these tools go to , will allow students to think about not only the present but also the future and build on their past education .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Khan Krishnan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9109 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection I decided to use the visualization tool , which has a significant role for the communication . We can also use the visualization on the designing process and to update the services for any clients . But we have to know that it is not about a drawing or similar . It opens you a door a new system of thought no matter what you job you are doing . Or what the problem is , to solve .
Application The visualization predicts not to be convinced of the first appearing when perceiving a subject . It is required to pursuit and calculates the alternative strategies and all of their assumptions . You should n’t expect a ready - made receipts . If we try to understand it with an example : Your friend is a college student and he must learn everyday too much for the exams . And he is unhappy because he must go home every day too late find no time for himself and other things to enjoy . To understand and solve his problem you have to ask him some questions , like “ why he must to learn too much ” and “ why the time is not enough for him ” . You ca ask him about his learning times and his learn - discipline . After these questions you can find out the problem is his learn system , because he does n’t understand the themes on the lesson . Now you have the problem : How can your friend understand the lessons at the college and how he can concentrate better . You need to find ideas and people , who can helps to solve this problem . For example ; the professor or a supervisor , he can show him the way . And you can discuss with you friend and the other person all ideas . Now you need a prototype ; it is a solution , which you can offer him , which he can try . It can be a new system to learn , an other book or an online course etc .. Now you have your road map and he tried . You evaluate his feedbacks and find some improvement ideas and offer him again . He tries it with these new improvements and gives you again a feedback . So you can find the perfect idea , after you solve all other problems . Insight & Approach I found Design Thinking as a complicated methodology used to find creative and innovative solutions that are a challenge of the choices . There is an important point ; to touch the people who represent the target audiences of the subject discussed during the study , to understand the needs and the problems first hand and to catch the insights that are very important requirements of innovation . We can think of prototypes as a learning exercise . And also , prototypes show a very concrete way what the current solutions might look like , making it the ground for everyone 's discussion with healthier ideas . And it is important to understand that the design thinking methodology needs a lot of experimentation and error .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection I decided to use the visualization tool , which has a significant role for the communication . We can also use the visualization on the designing process and to update the services for any clients . But we have to know that it is not about a drawing or similar . It opens you a door a new system of thought no matter what you job you are doing . Or what the problem is , to solve .
Application The visualization predicts not to be convinced of the first appearing when perceiving a subject . It is required to pursuit and calculates the alternative strategies and all of their assumptions . You should n’t expect a ready - made receipts . If we try to understand it with an example : Your friend is a college student and he must learn everyday too much for the exams . And he is unhappy because he must go home every day too late find no time for himself and other things to enjoy . To understand and solve his problem you have to ask him some questions , like “ why he must to learn too much ” and “ why the time is not enough for him ” . You ca ask him about his learning times and his learn - discipline . After these questions you can find out the problem is his learn system , because he does n’t understand the themes on the lesson . Now you have the problem : How can your friend understand the lessons at the college and how he can concentrate better . You need to find ideas and people , who can helps to solve this problem . For example ; the professor or a supervisor , he can show him the way . And you can discuss with you friend and the other person all ideas . Now you need a prototype ; it is a solution , which you can offer him , which he can try . It can be a new system to learn , an other book or an online course etc .. Now you have your road map and he tried . You evaluate his feedbacks and find some improvement ideas and offer him again . He tries it with these new improvements and gives you again a feedback . So you can find the perfect idea , after you solve all other problems . Insight & Approach I found Design Thinking as a complicated methodology used to find creative and innovative solutions that are a challenge of the choices . There is an important point ; to touch the people who represent the target audiences of the subject discussed during the study , to understand the needs and the problems first hand and to catch the insights that are very important requirements of innovation . We can think of prototypes as a learning exercise . And also , prototypes show a very concrete way what the current solutions might look like , making it the ground for everyone 's discussion with healthier ideas . And it is important to understand that the design thinking methodology needs a lot of experimentation and error .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16818 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
I used story Telling as a tool with the situation I had with the young boys in the area that I live , I am a soccer coach and I coach young boys between the ages of 16years and 22years old . I spend time teaching them soccer and the disciplines of soccer every week days from 18h00 to 19h30 . Most of the boys that I coach come from a humble background where there is either no father figure present or no parents at all and the only breadwinner in that house might either be the mother alone or the grandparents . With my experience as a coach I share stories with the team about games that I coached previously and how we managed to overcome difficult situations . I use the information to find ways that can motivate them to find their own ways of resolving a problem on the field or even at home .
Application
I have one such story where I used storytelling to change one of the players thinking and how he should change his situation at home and helping him to feel better about him self and being able to assist others .
My team was not doing well on the field of play and I noticed for the past few weeks on of my star players seemed a bit distracted and he was very disruptive at training and sometimes during the game he was fighting with his team mates not contributing to the team . I could tell that there was worrying him and that I would have to sit him down and try and find out what was worrying him . I invited him to my house to come and have a chat and assist me with repairs that I was doing on my car and I promised to pay him for his assistance .
When he was at my house , I told him that I have noticed a change in his behaviour for the past weeks and I was wondering what was causing this .
He informed me that he was living with his grandparents and his grandmother was diagnosed with Alzheimer ’s and that worried him that he was going to lose her .
Insight & Approach
His story about the fear of his grandmother passing away was a concern to me and so I decided to tell him the story of the time I had the same fear when my mom was diagnosed with Parkinson ’s 10 years ago , I told him about the 1st thought that came to my mind how difficult it was going to be if my mum was not there for me anymore and how it made me angry at everything , I told him
that only after I started reading up and understanding the disease I realised that it was not an immediate death sentence an that there are things that we can do to treat the disease .
I started reading up on the disease understanding how this disease progresses and what you can do to for the person .
When I had all the information , I called him back sat down with him gave him all the reading material I had gathered and explained what it is he can do to assist his grandmother .
One of the key inputs I gave to him was to tell him that he needs to spend time with his grandmother and let he know that he was there for her because that was something that I did , and I found it to be very helpful to me and my mother .
After a few weeks I noticed that there was some improvement to his behaviour at the training and on the file of play . I decided to sit him down again to try and understand what in his view caused the change in him .
He explained that after he read al the information that I shared with him he was able to sit with his grandparents and explain how this Alzheimer ’s was going to affect his grandmother and how long it might take before she really became ill and while explaining that to them it placed a calmness over him and he felt in control .
Insight for me was that understanding a situation helps you to cope with that situation in a better way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
I used story Telling as a tool with the situation I had with the young boys in the area that I live , I am a soccer coach and I coach young boys between the ages of 16years and 22years old . I spend time teaching them soccer and the disciplines of soccer every week days from 18h00 to 19h30 . Most of the boys that I coach come from a humble background where there is either no father figure present or no parents at all and the only breadwinner in that house might either be the mother alone or the grandparents . With my experience as a coach I share stories with the team about games that I coached previously and how we managed to overcome difficult situations . I use the information to find ways that can motivate them to find their own ways of resolving a problem on the field or even at home .
Application
I have one such story where I used storytelling to change one of the players thinking and how he should change his situation at home and helping him to feel better about him self and being able to assist others .
My team was not doing well on the field of play and I noticed for the past few weeks on of my star players seemed a bit distracted and he was very disruptive at training and sometimes during the game he was fighting with his team mates not contributing to the team . I could tell that there was worrying him and that I would have to sit him down and try and find out what was worrying him . I invited him to my house to come and have a chat and assist me with repairs that I was doing on my car and I promised to pay him for his assistance .
When he was at my house , I told him that I have noticed a change in his behaviour for the past weeks and I was wondering what was causing this .
He informed me that he was living with his grandparents and his grandmother was diagnosed with Alzheimer ’s and that worried him that he was going to lose her .
Insight & Approach
His story about the fear of his grandmother passing away was a concern to me and so I decided to tell him the story of the time I had the same fear when my mom was diagnosed with Parkinson ’s 10 years ago , I told him about the 1st thought that came to my mind how difficult it was going to be if my mum was not there for me anymore and how it made me angry at everything , I told him
that only after I started reading up and understanding the disease I realised that it was not an immediate death sentence an that there are things that we can do to treat the disease .
I started reading up on the disease understanding how this disease progresses and what you can do to for the person .
When I had all the information , I called him back sat down with him gave him all the reading material I had gathered and explained what it is he can do to assist his grandmother .
One of the key inputs I gave to him was to tell him that he needs to spend time with his grandmother and let he know that he was there for her because that was something that I did , and I found it to be very helpful to me and my mother .
After a few weeks I noticed that there was some improvement to his behaviour at the training and on the file of play . I decided to sit him down again to try and understand what in his view caused the change in him .
He explained that after he read al the information that I shared with him he was able to sit with his grandparents and explain how this Alzheimer ’s was going to affect his grandmother and how long it might take before she really became ill and while explaining that to them it placed a calmness over him and he felt in control .
Insight for me was that understanding a situation helps you to cope with that situation in a better way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14088 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | DESIGN THINKING - VISUALIZATION
CHALLENGE AND SELECTION
I work at the position of content manager and my basic goal is to lead my team to get a final , good , needful content prepared . But to get content to the point , it ’s very necessary to understand the customer and his needs properly . For this task I use visualization as a tool . I think visualization in the form of empathy maps , experience maps , etc . , can be a game changer in this
regard . An empathy map is a collaborative visualization used to articulate what we know about a particular type of user . It externalizes knowledge about users in order to create a shared understanding of user needs , and aid in decision making .
APPLICATION
First I divide my team of 8 members into groups of 2 and then ask them each to give me an empathy map on the same customer . I often give them a time frame . Also I instruct them to keep in mind the basic structure of the empathy maps i.e. , the four quadrants ( Says , Thinks , Does , and Feels ) of - course with the customer in the middle .
The Says quadrant contains what the user says out loud in an interview or some other usability study . The Thinks quadrant captures what the user is thinking throughout the experience . Ask yourself ( from the qualitative research gathered ): what occupies the user ’s thoughts ? What matters to the user ? It is possible to have the same content in both Says and Thinks . However , pay special attention to what users think , but may not be willing to vocalize . The Does quadrant encloses the actions the user takes . From the research , what does the user physically do ? How does the user go about doing it ? The Feels quadrant is the user ’s emotional state , often represented as an adjective plus a short sentence for context . Ask yourself : what worries the user ? What does the user get excited about ? How does the user feel about the experience ?
Each group is free to access the data required for the mapping by any means they can arrange for example user interviews , field studies , diary
studies , listening sessions , or qualitative surveys . As soon as the groups are ready with their individual maps , I call up a discussion session . Then each group presents their maps and their view of the customer and his needs . We have an evaluation of each point discussed under each heads . After a complete reviewing activity I give my inferences from all the maps and also give a revised final empathy map to follow for the content creation to my team .
INSIGHT & APPROACH
The basic insight which I get from this activity is that the final empathy map
gives the team a better understanding of the customer and his needs which in
turn helps them to create a better and specific content for the customer . What
user or persona will you map ? Will you map a persona or an individual user ?
Converge to cluster and synthesize : In this step , the team moves through the
stickies on the board collaboratively and clusters similar notes that belong to the
same quadrant . Name your clusters with themes that represent each group ( for
example , “ validation from others ” or “ research ” ) . Repeat themes in each
quadrant if necessary . The activity of clustering facilitates discussion and
alignment — the goal being to arrive at a shared understanding of your user by all
team members . Depending on the purpose of your empathy map , polish and
digitize the output accordingly . Be sure to include the user , any outstanding
questions , and the date and version number .
I found that visualization should be one of the starting steps for design thinking .
The other time I would also like to include the storytelling method along with the
visualization method so that my team can have a better understanding of the
requirements as well as they can also connect to the need in a much better way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: DESIGN THINKING - VISUALIZATION
CHALLENGE AND SELECTION
I work at the position of content manager and my basic goal is to lead my team to get a final , good , needful content prepared . But to get content to the point , it ’s very necessary to understand the customer and his needs properly . For this task I use visualization as a tool . I think visualization in the form of empathy maps , experience maps , etc . , can be a game changer in this
regard . An empathy map is a collaborative visualization used to articulate what we know about a particular type of user . It externalizes knowledge about users in order to create a shared understanding of user needs , and aid in decision making .
APPLICATION
First I divide my team of 8 members into groups of 2 and then ask them each to give me an empathy map on the same customer . I often give them a time frame . Also I instruct them to keep in mind the basic structure of the empathy maps i.e. , the four quadrants ( Says , Thinks , Does , and Feels ) of - course with the customer in the middle .
The Says quadrant contains what the user says out loud in an interview or some other usability study . The Thinks quadrant captures what the user is thinking throughout the experience . Ask yourself ( from the qualitative research gathered ): what occupies the user ’s thoughts ? What matters to the user ? It is possible to have the same content in both Says and Thinks . However , pay special attention to what users think , but may not be willing to vocalize . The Does quadrant encloses the actions the user takes . From the research , what does the user physically do ? How does the user go about doing it ? The Feels quadrant is the user ’s emotional state , often represented as an adjective plus a short sentence for context . Ask yourself : what worries the user ? What does the user get excited about ? How does the user feel about the experience ?
Each group is free to access the data required for the mapping by any means they can arrange for example user interviews , field studies , diary
studies , listening sessions , or qualitative surveys . As soon as the groups are ready with their individual maps , I call up a discussion session . Then each group presents their maps and their view of the customer and his needs . We have an evaluation of each point discussed under each heads . After a complete reviewing activity I give my inferences from all the maps and also give a revised final empathy map to follow for the content creation to my team .
INSIGHT & APPROACH
The basic insight which I get from this activity is that the final empathy map
gives the team a better understanding of the customer and his needs which in
turn helps them to create a better and specific content for the customer . What
user or persona will you map ? Will you map a persona or an individual user ?
Converge to cluster and synthesize : In this step , the team moves through the
stickies on the board collaboratively and clusters similar notes that belong to the
same quadrant . Name your clusters with themes that represent each group ( for
example , “ validation from others ” or “ research ” ) . Repeat themes in each
quadrant if necessary . The activity of clustering facilitates discussion and
alignment — the goal being to arrive at a shared understanding of your user by all
team members . Depending on the purpose of your empathy map , polish and
digitize the output accordingly . Be sure to include the user , any outstanding
questions , and the date and version number .
I found that visualization should be one of the starting steps for design thinking .
The other time I would also like to include the storytelling method along with the
visualization method so that my team can have a better understanding of the
requirements as well as they can also connect to the need in a much better way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13163 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Redesigning a Mobile App – Learning Launch
Challenge
I work on various projects for our company ’s Digital team and my main challenge is to work with stakeholders and the external design / development vendor to build a much - needed improved mobile app . The stakeholders comprise of 8 different regional representatives , each with their own list of desired features for the app to improve the experience for their users . The challenge is to uncover exactly what the user would like from the app while taking as many of the stakeholders ’ useful suggestions into consideration as possible , but also proving to the stakeholders that not all suggestions will work . We also have to take time and budget constraints into consideration . Working together with the stakeholders and vendor we try to determine exactly what features and design will make a great app for our users .
Selection
Learning launch was selected as the tool for the first stage of this project . With such a large group of stakeholders and limited time to spend on this stage of the project the learning launch experiment is a great and quick way to test various ideas and learn what works , what does n’t work , and what can be improved . Each stakeholder assumes that they know what works and what is best for their user , but these are all just assumptions until tested . As stated by Markus Traub in the week 4 Learning Launch Tool video ( 5:51 ) , “ The purpose of a learning launch is to get the truth and then the truth either confirms or dis - confirms your assumptions . ”
Application
For the first portion data was gathered on the main types of users and 4 different personas were created , including the features requested by the stakeholders during a brainstorming session , and the feedback from the current mobile app . At this point we still had not consulted with any actual users , with no idea if they would find it easy to use or if it contained all the information they needed . With the information gathered above the vendor created a couple of slightly different partially working prototypes for the redesigned mobile app .
With a prototype of the app ready , a small group of users from each persona were selected to participate in an over the phone questionnaire to obtain their feedback about the proposed design and features . The user downloaded the prototype on their device , their steps in the app were recorded . They were all asked the same questions during the session , and also encouraged to speak freely at any point if something did not make sense . It was communicated that they were not being tested , but that they were testing the app and there were no wrong comments . Positive and negative feedback are both important , to be able to improve on current features and also possibly remove items that are not desired .
With the results of the first learning launch experiment taken into consideration a “ final ” prototype was created and a second quick experiment was conducted . A small group of users tested the prototype and once again feedback was gathered and applied to help created the final mobile app .
Insight
Everyone , including myself , thought that they knew what was best for the user just based on their opinions and knowledge . This can prove costly if assumptions are not correct since this project takes a year to complete , and finding out what works and does n’t work in the eyes of the user is the most important part and reason to build a new mobile app . If the stakeholder ’s suggestions were all taken into consideration the app would have not met the users end expectations . The learning launch experiment is a great tool in this case , it brought to light which design and features worked , which had room for improvement , and which were completely unnecessary . This was instrumental in getting all of the stakeholders on the same page and setting aside their own wants for the user and building a better application that would meet the needs of the majority of their users .
Approach
This tool will be used for many of our projects going forward wherever it can be applied . I found that it made a difficult and daunting task of getting all of the stakeholders on board with a prototype much easier . The entire team learned that it is very important to test our assumptions and ideas out on the actual users , since some things that were learned came as a surprise . Everyone was able to contribute their ideas at the start to help put together a prototype , and the product became refined and better after each experiment , proving that the tool works .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Redesigning a Mobile App – Learning Launch
Challenge
I work on various projects for our company ’s Digital team and my main challenge is to work with stakeholders and the external design / development vendor to build a much - needed improved mobile app . The stakeholders comprise of 8 different regional representatives , each with their own list of desired features for the app to improve the experience for their users . The challenge is to uncover exactly what the user would like from the app while taking as many of the stakeholders ’ useful suggestions into consideration as possible , but also proving to the stakeholders that not all suggestions will work . We also have to take time and budget constraints into consideration . Working together with the stakeholders and vendor we try to determine exactly what features and design will make a great app for our users .
Selection
Learning launch was selected as the tool for the first stage of this project . With such a large group of stakeholders and limited time to spend on this stage of the project the learning launch experiment is a great and quick way to test various ideas and learn what works , what does n’t work , and what can be improved . Each stakeholder assumes that they know what works and what is best for their user , but these are all just assumptions until tested . As stated by Markus Traub in the week 4 Learning Launch Tool video ( 5:51 ) , “ The purpose of a learning launch is to get the truth and then the truth either confirms or dis - confirms your assumptions . ”
Application
For the first portion data was gathered on the main types of users and 4 different personas were created , including the features requested by the stakeholders during a brainstorming session , and the feedback from the current mobile app . At this point we still had not consulted with any actual users , with no idea if they would find it easy to use or if it contained all the information they needed . With the information gathered above the vendor created a couple of slightly different partially working prototypes for the redesigned mobile app .
With a prototype of the app ready , a small group of users from each persona were selected to participate in an over the phone questionnaire to obtain their feedback about the proposed design and features . The user downloaded the prototype on their device , their steps in the app were recorded . They were all asked the same questions during the session , and also encouraged to speak freely at any point if something did not make sense . It was communicated that they were not being tested , but that they were testing the app and there were no wrong comments . Positive and negative feedback are both important , to be able to improve on current features and also possibly remove items that are not desired .
With the results of the first learning launch experiment taken into consideration a “ final ” prototype was created and a second quick experiment was conducted . A small group of users tested the prototype and once again feedback was gathered and applied to help created the final mobile app .
Insight
Everyone , including myself , thought that they knew what was best for the user just based on their opinions and knowledge . This can prove costly if assumptions are not correct since this project takes a year to complete , and finding out what works and does n’t work in the eyes of the user is the most important part and reason to build a new mobile app . If the stakeholder ’s suggestions were all taken into consideration the app would have not met the users end expectations . The learning launch experiment is a great tool in this case , it brought to light which design and features worked , which had room for improvement , and which were completely unnecessary . This was instrumental in getting all of the stakeholders on the same page and setting aside their own wants for the user and building a better application that would meet the needs of the majority of their users .
Approach
This tool will be used for many of our projects going forward wherever it can be applied . I found that it made a difficult and daunting task of getting all of the stakeholders on board with a prototype much easier . The entire team learned that it is very important to test our assumptions and ideas out on the actual users , since some things that were learned came as a surprise . Everyone was able to contribute their ideas at the start to help put together a prototype , and the product became refined and better after each experiment , proving that the tool works .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21410 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge :
I am a member of my organization ’s innovation team . My organization is one of India ’s largest pharmaceutical companies and our challenge is to develop solutions that add value to our stakeholders viz . doctors and patients .
India has close to 300,000 doctors out of which there are only 8000 dermatologists . Hence for the vast majority of the populace , the access and information about a dermatologist is limited at best . As a result , patients often end up going to a doctor who is not a qualified dermatologist increasing the probability of misdiagnosis and poor treatment outcomes . Moreover , anecdotal evidence suggests that by the time the patient is referred to a dermatologist , the disease condition of the patient has deteriorated further , which could have been avoided if the patient was aware of the dermatologist in his area . Social media and unprecedented access to information , such as peer - to - peer product and service reviews , are giving greater power to patients , creating more informed and demanding patients . However , doctors have a limited knowledge about how to navigate the complex digital landscape . Unfortunately , most dermatologists do not have an online presence , and as a result , even if a patient does search , she may not be able to find a specialized dermatologist .
We distilled this down to a problem statement of how might we partner with doctors and leverage digital tools to ensure that the right patient reaches the right doctor at the right time .
Selection :
Our team has already gone through several design thinking activities to develop a solution for the above problem . Hence the tool that I will be trying is the ‘ learning launch ’ . We will try to validate the following :
1 . Stakeholder Personas :
We wanted to test the relevance and applicability of our solution amongst a target persona what we had identified through customer immersions .
2 . Current Offering & Gap Analysis ( Landscape Scan ):
We wanted to validate if our solution fits in the “ white space ” that we had identified when we had done our primary research
Application :
For our learning launch we focused on two main criteria which we felt could make or break our project :
1 . Training of field personnel 2 . Identification of the right set of customers in two cities
I will elucidate on each .
1 . Training of field personnel :
Since the solution was supposed to be pitched by the sales team , it was of utmost importance that they were clear about the value proposition of the solution . We conducted rigorous training workshop in which learning material was handed out to the sales team . Further , we conducted mock interviews to coach the sales team on objection handling and gave them detailed FAQs about the features of the solution
3 . Identification of the right set of customers in two cities :
We targeted the metro cities of Hyderabad and Mumbai for the learning launch since these cities had the maximum concentration of doctors that fit our target persona . I personally worked with the sales team to pitch our solution to the first few doctors so that we could gauge their reaction and capture their feedback first hand . We also identified two other cities as “ control ” cities in which we identified doctors with similar persona . However , these doctors were not offered the new solution that we had developed . All other activities for both set of doctors remained same We wished to measure the client satisfaction score for the test vs. control doctors across these 4 cities .
Insight : By applying the learning launch tool , we were able to not only measure the client satisfaction scores in test vs. control doctors to validate our assumptions , but we were also able to identify new features which the doctors asked for and build those in . Thus , the learning launch tool helped us not only in validating our solution but also helped in the evolution of the product . Moving forward , the learning from the launch will be applied to other areas as we scale this solution up to over 8000 doctors across 50 cities in India Approach : What I have learnt from the ‘ learning launch ’ is the importance of running small experiments to validate or negate hypotheses and rapidly course correct so that one can arrive at the ideal solution in the quickest and cheapest possible manner . I will use the learning launch approach for other differentiated ideas that we are currently taking to market
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge :
I am a member of my organization ’s innovation team . My organization is one of India ’s largest pharmaceutical companies and our challenge is to develop solutions that add value to our stakeholders viz . doctors and patients .
India has close to 300,000 doctors out of which there are only 8000 dermatologists . Hence for the vast majority of the populace , the access and information about a dermatologist is limited at best . As a result , patients often end up going to a doctor who is not a qualified dermatologist increasing the probability of misdiagnosis and poor treatment outcomes . Moreover , anecdotal evidence suggests that by the time the patient is referred to a dermatologist , the disease condition of the patient has deteriorated further , which could have been avoided if the patient was aware of the dermatologist in his area . Social media and unprecedented access to information , such as peer - to - peer product and service reviews , are giving greater power to patients , creating more informed and demanding patients . However , doctors have a limited knowledge about how to navigate the complex digital landscape . Unfortunately , most dermatologists do not have an online presence , and as a result , even if a patient does search , she may not be able to find a specialized dermatologist .
We distilled this down to a problem statement of how might we partner with doctors and leverage digital tools to ensure that the right patient reaches the right doctor at the right time .
Selection :
Our team has already gone through several design thinking activities to develop a solution for the above problem . Hence the tool that I will be trying is the ‘ learning launch ’ . We will try to validate the following :
1 . Stakeholder Personas :
We wanted to test the relevance and applicability of our solution amongst a target persona what we had identified through customer immersions .
2 . Current Offering & Gap Analysis ( Landscape Scan ):
We wanted to validate if our solution fits in the “ white space ” that we had identified when we had done our primary research
Application :
For our learning launch we focused on two main criteria which we felt could make or break our project :
1 . Training of field personnel 2 . Identification of the right set of customers in two cities
I will elucidate on each .
1 . Training of field personnel :
Since the solution was supposed to be pitched by the sales team , it was of utmost importance that they were clear about the value proposition of the solution . We conducted rigorous training workshop in which learning material was handed out to the sales team . Further , we conducted mock interviews to coach the sales team on objection handling and gave them detailed FAQs about the features of the solution
3 . Identification of the right set of customers in two cities :
We targeted the metro cities of Hyderabad and Mumbai for the learning launch since these cities had the maximum concentration of doctors that fit our target persona . I personally worked with the sales team to pitch our solution to the first few doctors so that we could gauge their reaction and capture their feedback first hand . We also identified two other cities as “ control ” cities in which we identified doctors with similar persona . However , these doctors were not offered the new solution that we had developed . All other activities for both set of doctors remained same We wished to measure the client satisfaction score for the test vs. control doctors across these 4 cities .
Insight : By applying the learning launch tool , we were able to not only measure the client satisfaction scores in test vs. control doctors to validate our assumptions , but we were also able to identify new features which the doctors asked for and build those in . Thus , the learning launch tool helped us not only in validating our solution but also helped in the evolution of the product . Moving forward , the learning from the launch will be applied to other areas as we scale this solution up to over 8000 doctors across 50 cities in India Approach : What I have learnt from the ‘ learning launch ’ is the importance of running small experiments to validate or negate hypotheses and rapidly course correct so that one can arrive at the ideal solution in the quickest and cheapest possible manner . I will use the learning launch approach for other differentiated ideas that we are currently taking to market
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16178 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENEGE :
First I would like to tell me m a very quiet person . I do n’t like to share my feelings with anyone . It ’s hard for me to trust people . I do n’t like to make many friends . Having 2 to 3 loyal friends is enough for me . I do n’t feel comfortable in crowd or gatherings .
So I found something that could help me in sharing my views and feelings . So I thought photography could be something that will help me sharing my feelings with people through what I capture . Its becomes easier for me to express my thoughts or views on something through photography . I feel like its makes me comfortable to have a communication with people to express what ca n’t say through my photography .
SELECTION :
I selected visualization tool for my challenge description because this tool is very effective to express our inner feelings and thought . Also through visualization tool it is easy for the audience to understand what actually we want to say and express . Also visuals likely images , videos , flowcharts , easily grab the attention of the target audience .
APPLICATION :
I applied visualization tool and visualization technique to express my feelings , my inner thoughts through photography . By taking photos of landscapes , nature , sky , clouds , flowers and sometime random clicks . All these activities works effectively . That I personally feel myself confident . And also the mind set of people around me about myself was also changed . It becomes easier for the people and for my friends to analyze my personality through my art works and photography .
INSHIGHT :
I think that by using visualization tool it helps me to express my inner qualities and feelings easily . The insight I gained is that visualization tool and process is the most effective way to express your ideas , feelings , thoughts etc .
APPROACH :
So I think that by using the same tool I improve my work that how to express my thoughts more effectively . Also by creating artworks , paintings , sketch drawings and more visual elements I will express my ideas and thoughts more and more effectively .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENEGE :
First I would like to tell me m a very quiet person . I do n’t like to share my feelings with anyone . It ’s hard for me to trust people . I do n’t like to make many friends . Having 2 to 3 loyal friends is enough for me . I do n’t feel comfortable in crowd or gatherings .
So I found something that could help me in sharing my views and feelings . So I thought photography could be something that will help me sharing my feelings with people through what I capture . Its becomes easier for me to express my thoughts or views on something through photography . I feel like its makes me comfortable to have a communication with people to express what ca n’t say through my photography .
SELECTION :
I selected visualization tool for my challenge description because this tool is very effective to express our inner feelings and thought . Also through visualization tool it is easy for the audience to understand what actually we want to say and express . Also visuals likely images , videos , flowcharts , easily grab the attention of the target audience .
APPLICATION :
I applied visualization tool and visualization technique to express my feelings , my inner thoughts through photography . By taking photos of landscapes , nature , sky , clouds , flowers and sometime random clicks . All these activities works effectively . That I personally feel myself confident . And also the mind set of people around me about myself was also changed . It becomes easier for the people and for my friends to analyze my personality through my art works and photography .
INSHIGHT :
I think that by using visualization tool it helps me to express my inner qualities and feelings easily . The insight I gained is that visualization tool and process is the most effective way to express your ideas , feelings , thoughts etc .
APPROACH :
So I think that by using the same tool I improve my work that how to express my thoughts more effectively . Also by creating artworks , paintings , sketch drawings and more visual elements I will express my ideas and thoughts more and more effectively .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20859 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Title [ example : A Paper on Security ]
Karam Khan
Developing the Industrial Internet of Things I
Sunday , April 1 , 2018
Background [ provide an introduction for readers ] Security of internet connected devices has always fascinated me ...
What I did For this paper I chose to ...
What I Learned I learned the importance of boundary checking all values that are input to a system from the outside world ...
This Paper and How it Relates to What I Learned in Class [ explain how the in - class material reinforced ( or not ) what you learned in this assignment ]
Example of a good citation :
The problems with the Echo Dot v1 was that the voice recognition was a little patchy compared to other products like Echo and Tap , limited availability , and the price of the product [ ] . 1
1 - Amazon Echo Dot 2 : How Is It Different From Echo Dot 1st Gen ? : http://www.stokes.com/wp-content/main/searchregister.htm
| EMAIL:
ID_NUM:
NAME_STUDENT: Karam Khan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://www.stokes.com/wp-content/main/searchregister.htm
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Title [ example : A Paper on Security ]
Karam Khan
Developing the Industrial Internet of Things I
Sunday , April 1 , 2018
Background [ provide an introduction for readers ] Security of internet connected devices has always fascinated me ...
What I did For this paper I chose to ...
What I Learned I learned the importance of boundary checking all values that are input to a system from the outside world ...
This Paper and How it Relates to What I Learned in Class [ explain how the in - class material reinforced ( or not ) what you learned in this assignment ]
Example of a good citation :
The problems with the Echo Dot v1 was that the voice recognition was a little patchy compared to other products like Echo and Tap , limited availability , and the price of the product [ ] . 1
1 - Amazon Echo Dot 2 : How Is It Different From Echo Dot 1st Gen ? : http://www.stokes.com/wp-content/main/searchregister.htm
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Karam Khan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://www.stokes.com/wp-content/main/searchregister.htm"
],
"USERNAME": []
} | 11883 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Paper : Design Thinking
Challenge :
I was tasked to lead a team that will develop and automate a company ’s processes . It is a freight forwarding company and they want to incorporate analytics and tracking systems to better serve the customers . It was a new project , and I have experience with logistics companies yet . I was handling 7 members and 9 executives of the company . The challenge was that the technical people do not seem to meet eye - to - eye with the executives on what features to be included in the system .
Selection :
To move forward with the project , we used mind mapping to empathize , define , and ideate . We selected it because we wanted to know what the executives want and merge it with what the developers can do . Having a mind map and having the flow of information annotated made us realize that there is a common ground between the development team and the executives .
Application :
It started with a single idea from the executives that was represented by an image . From that idea , the development team added their own insight on what they think is the solution to that problem / idea . From that core idea , we were able to arrive to five main features of the system that we will develop for them .
Insight :
My main insight for using this tool is how easier things would go for the development team to understand the needs of the client through mind mapping . We were able to know what they want , and how they want it much more quickly . On the other hand , because of visualizing the thoughts of our customer , they can also realize some of the more absurd request that they have .
Approach :
Next time , I will try to incorporate Learning Launch in my projects in combination with mind mapping to better serve my clients and to ideate a much more robust solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Paper : Design Thinking
Challenge :
I was tasked to lead a team that will develop and automate a company ’s processes . It is a freight forwarding company and they want to incorporate analytics and tracking systems to better serve the customers . It was a new project , and I have experience with logistics companies yet . I was handling 7 members and 9 executives of the company . The challenge was that the technical people do not seem to meet eye - to - eye with the executives on what features to be included in the system .
Selection :
To move forward with the project , we used mind mapping to empathize , define , and ideate . We selected it because we wanted to know what the executives want and merge it with what the developers can do . Having a mind map and having the flow of information annotated made us realize that there is a common ground between the development team and the executives .
Application :
It started with a single idea from the executives that was represented by an image . From that idea , the development team added their own insight on what they think is the solution to that problem / idea . From that core idea , we were able to arrive to five main features of the system that we will develop for them .
Insight :
My main insight for using this tool is how easier things would go for the development team to understand the needs of the client through mind mapping . We were able to know what they want , and how they want it much more quickly . On the other hand , because of visualizing the thoughts of our customer , they can also realize some of the more absurd request that they have .
Approach :
Next time , I will try to incorporate Learning Launch in my projects in combination with mind mapping to better serve my clients and to ideate a much more robust solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21031 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | C1 - Internal use
6/9/2020 - Coursera : Design Thinking Assignment - Ariana Tsoutsas Challenge Describe your challenge , including all relevant information . At the beginning of each calendar year , our marketing department looks for ways to “ kick off ” the New Year with customers in an engaging way , create content , and also thread the campaign throughout the entire year . The challenge here is to create authentic campaign content that brings to life the voice of our customer , in a limited time with limited resources , and be something that can be used into the future . The content that is needed is a campaign consisting of a print ad , store materials , digital assets , editorial articles and customer videos and photographs . Selection In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . I chose the Visualization tool to approach this challenge . Generally speaking , our industry is highly creative and highly visual , so this tool felt like an authentic and natural way to bring to life customer ’s deeper thoughts and aspirations in a way they could relate to . The tool was executed in a focus group - like environment and was low cost , highly interactive and quick to organize . This tool is also flexible enough to use results in the entire process of design thinking to help lead to further insights . Application Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . After the initial campaign creative concept was developed ( print ad , posters , etc ) , we invited two sets of customers to participate in a Vision Boarding project . This was quite literally a manifestation of their thoughts and desires in an artistic and engaging exercise .
First , we engaged our industry experts / thought leaders who had expertise in this area to create video content to help guide the campaign and teach other customers how to create vision boards .
Second , we brought in actual customers to participate in an in - person workshop and video interview to physically create their personal vision board for the upcoming year .
For the in - person workshop , we provided all of the supplies , including various industry magazines for them to draw out their career aspirations . We provided the campaign creative with our internally created messaging and aspirational quotes , and also included magazines from other areas of interest , such as travel , fashion , music , health & fitness , home & garden , etc . , to give the participants broader options outside of our specific industry . We asked our participants to find representations of what they wanted to achieve in the year ( not necessarily who they are now , which is more of a persona ) but where they wanted to be , wanted to achieve and what they wanted to manifest in their lives and careers . We also had computers and printers available in order to satisfy any other google - worthy ideas they had in their minds . Snacks and beverages were provided , music for ambiance and friendly faces to chat and help facilitate the session . As the Vision Boards were completed , we brought participants into an interview setting where we asked them to talk us through their Vision Board on camera . The content developed was released over a 4 week period of time at the beginning of the year . Our participants were further engaged on smaller projects to foster additional connection . As the year went on , we followed up with our project participants to see what they had achieved during their year and what they are looking forward to in the coming year . Many of them had attained at least one of their goals . Insight Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . By having our customers participate in Visualization , through the process of Vision Boarding , we were able to see very clearly what resonates with them and what is on their mind . And what does not . We are able to challenge our own marketing “ perceptions ” and start driving insight using this as a data collection method . From brands , educators and career programs – we were able to see who they connect with . From aspirational messages , we were able to see our customers leaning towards desires for financial growth ( whereas we may have thought that was too “ pushy ” previously . ) We saw their outside interests like homeownership , travel , marriage and health . During follow - up , we saw some of workshop attendees achieving their goals which lead to success stories that could be used to develop additional authentic content that highlights our customers . Approach Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . The next iteration of this concept could be started earlier to be able to incorporate learnings directly into in the campaign creative . While we have common themes within our industry for what our customers want , incorporating discoveries would make the overarching campaign more relevant and authentic , versus having the authentic content be supplemental . Creating this as a digital tool to the campaign could also scale this concept to reach more customers and gather more insights . Also applying a more
C1 - Internal use
methodological way of capturing and analyzing the insights to use as data – this can lead to a Mind Mapping exercise . We can also apply more demographic information to analyze further how different groups of customer are thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: C1 - Internal use
6/9/2020 - Coursera : Design Thinking Assignment - Ariana Tsoutsas Challenge Describe your challenge , including all relevant information . At the beginning of each calendar year , our marketing department looks for ways to “ kick off ” the New Year with customers in an engaging way , create content , and also thread the campaign throughout the entire year . The challenge here is to create authentic campaign content that brings to life the voice of our customer , in a limited time with limited resources , and be something that can be used into the future . The content that is needed is a campaign consisting of a print ad , store materials , digital assets , editorial articles and customer videos and photographs . Selection In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . I chose the Visualization tool to approach this challenge . Generally speaking , our industry is highly creative and highly visual , so this tool felt like an authentic and natural way to bring to life customer ’s deeper thoughts and aspirations in a way they could relate to . The tool was executed in a focus group - like environment and was low cost , highly interactive and quick to organize . This tool is also flexible enough to use results in the entire process of design thinking to help lead to further insights . Application Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . After the initial campaign creative concept was developed ( print ad , posters , etc ) , we invited two sets of customers to participate in a Vision Boarding project . This was quite literally a manifestation of their thoughts and desires in an artistic and engaging exercise .
First , we engaged our industry experts / thought leaders who had expertise in this area to create video content to help guide the campaign and teach other customers how to create vision boards .
Second , we brought in actual customers to participate in an in - person workshop and video interview to physically create their personal vision board for the upcoming year .
For the in - person workshop , we provided all of the supplies , including various industry magazines for them to draw out their career aspirations . We provided the campaign creative with our internally created messaging and aspirational quotes , and also included magazines from other areas of interest , such as travel , fashion , music , health & fitness , home & garden , etc . , to give the participants broader options outside of our specific industry . We asked our participants to find representations of what they wanted to achieve in the year ( not necessarily who they are now , which is more of a persona ) but where they wanted to be , wanted to achieve and what they wanted to manifest in their lives and careers . We also had computers and printers available in order to satisfy any other google - worthy ideas they had in their minds . Snacks and beverages were provided , music for ambiance and friendly faces to chat and help facilitate the session . As the Vision Boards were completed , we brought participants into an interview setting where we asked them to talk us through their Vision Board on camera . The content developed was released over a 4 week period of time at the beginning of the year . Our participants were further engaged on smaller projects to foster additional connection . As the year went on , we followed up with our project participants to see what they had achieved during their year and what they are looking forward to in the coming year . Many of them had attained at least one of their goals . Insight Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . By having our customers participate in Visualization , through the process of Vision Boarding , we were able to see very clearly what resonates with them and what is on their mind . And what does not . We are able to challenge our own marketing “ perceptions ” and start driving insight using this as a data collection method . From brands , educators and career programs – we were able to see who they connect with . From aspirational messages , we were able to see our customers leaning towards desires for financial growth ( whereas we may have thought that was too “ pushy ” previously . ) We saw their outside interests like homeownership , travel , marriage and health . During follow - up , we saw some of workshop attendees achieving their goals which lead to success stories that could be used to develop additional authentic content that highlights our customers . Approach Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . The next iteration of this concept could be started earlier to be able to incorporate learnings directly into in the campaign creative . While we have common themes within our industry for what our customers want , incorporating discoveries would make the overarching campaign more relevant and authentic , versus having the authentic content be supplemental . Creating this as a digital tool to the campaign could also scale this concept to reach more customers and gather more insights . Also applying a more
C1 - Internal use
methodological way of capturing and analyzing the insights to use as data – this can lead to a Mind Mapping exercise . We can also apply more demographic information to analyze further how different groups of customer are thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21541 |
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