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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Easyblood System – Learning Launch
Challenge
I am a college student and I use to observe various problems surrounding me . Once upon a time , I noticed that there are so many people around us who need blood on daily basis as well as in emergencies . Patients of thalassemia need blood on daily basis , people whose kidneys are not working properly they need blood in dialysis . Moreover , in accidents there are heavy blood loss sometime , in that critical moment blood is required on specific time period . As I am Computer Science student , I want to develop a technical solution which can be useful and also help me in building my technical skills . So I told this problem to my friends and they all agreed . Hence , I was able to create a team of my own age filled with enthusiasm . Hence , we decided to create Mobile and Web application for EasyBlood . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online Blood bank management system . In particular , we wanted to build a platform where all the users can get the details about the blood available in blood banks near to them and find nearest blood bank and donor for specific blood group . The desired application will be mobile application through which users can get details about blood they require . This tested our assumption that the structure and execution were the main causes of our workflow challenge . We went through various blood bank management system to collect information about how to arrange data . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . We also did survey on blood bank staff and normal people . The surveys included questions about whether they would like to share the details about their blood and blood available in blood banks .
Insight By applying the learning launch tool , we identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow and open to the new prioritization of tasks or process . But everything came out as we expected . We were only concerned about that if user find it safe and easy to use the application and it helps in getting blood easily and quickly . We did survey about this , it turned out with excellent response . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . Our college is also happy with our efforts and mobile application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Easyblood System – Learning Launch
Challenge
I am a college student and I use to observe various problems surrounding me . Once upon a time , I noticed that there are so many people around us who need blood on daily basis as well as in emergencies . Patients of thalassemia need blood on daily basis , people whose kidneys are not working properly they need blood in dialysis . Moreover , in accidents there are heavy blood loss sometime , in that critical moment blood is required on specific time period . As I am Computer Science student , I want to develop a technical solution which can be useful and also help me in building my technical skills . So I told this problem to my friends and they all agreed . Hence , I was able to create a team of my own age filled with enthusiasm . Hence , we decided to create Mobile and Web application for EasyBlood . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online Blood bank management system . In particular , we wanted to build a platform where all the users can get the details about the blood available in blood banks near to them and find nearest blood bank and donor for specific blood group . The desired application will be mobile application through which users can get details about blood they require . This tested our assumption that the structure and execution were the main causes of our workflow challenge . We went through various blood bank management system to collect information about how to arrange data . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . We also did survey on blood bank staff and normal people . The surveys included questions about whether they would like to share the details about their blood and blood available in blood banks .
Insight By applying the learning launch tool , we identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow and open to the new prioritization of tasks or process . But everything came out as we expected . We were only concerned about that if user find it safe and easy to use the application and it helps in getting blood easily and quickly . We did survey about this , it turned out with excellent response . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . Our college is also happy with our efforts and mobile application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16089 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection : The tool I always reach out to is Storytelling , it 's a personalised way of telling people that they can reach the sky . This approach not only helps them to do practical work , but gives an emotional aspect to success and failures . Working in a start - up gives up great opportunities of exploring other domains and builds a good repertoire , seniors sharing their experiences is a major reason for it . The main challenge while organising a conference is raising funds . We encountered a similar problem at the initial stages of our project . The team was quite demotivated due to the setback we were going to face . Application : As discussed in our meetings , we were facing problems with spreading the word about AMITY MUN and also raising funds for the same . Storytelling is the best way to connect with and influence people without actually having the authority to do so . I was the Secretary General , and decided to narrate a story which did not include me but would impact the volunteers . The aim was to create a positive environment and cheer everyone , give a morale boost . I shared a story which had no input from me , I played no part in it . The story I shared was the story of Suez Canal Container Terminal . A story which inspired me , I was going to pass it on to my colleagues . Suez Canal Container Terminal is a space research organisation from India . Their success stories include a lot of struggle from the very beginning . But their achievements were not affected by their problems . But instead their projects have set new milestones for their competitors . Their successful project ‘ Mangalyaan ’ cost less than the budget of the movie Avengers . They managed to launch a mars orbiter at a cost nine times lower than their competitors . And they did it by choice . My question to my colleagues was why ca n’t we make this happen ? Insights : Well that was inspiring and this is exactly the response I was planning for . Though this was a very well - known story , my seniors were impressed by the efforts I had put in . A story that everyone knew , and did n’t include me , but with the right details and at the right time did its work . Rather than being defeated by the problem we designed a different approach to deal with the problem . With the proper planning , gathering the right information and some training we were ready with the solution . We designed a systematic approach to the problem , by using various tools and techniques and utilising the resources we had to their fullest we were running at our pre - planned pace in no time .
I am from an engineering background , but ended up getting involved in various aspects of the conference from management to finance to communications . I learnt that from now onwards , to motivate the volunteers we would use storytelling as a tool !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection : The tool I always reach out to is Storytelling , it 's a personalised way of telling people that they can reach the sky . This approach not only helps them to do practical work , but gives an emotional aspect to success and failures . Working in a start - up gives up great opportunities of exploring other domains and builds a good repertoire , seniors sharing their experiences is a major reason for it . The main challenge while organising a conference is raising funds . We encountered a similar problem at the initial stages of our project . The team was quite demotivated due to the setback we were going to face . Application : As discussed in our meetings , we were facing problems with spreading the word about AMITY MUN and also raising funds for the same . Storytelling is the best way to connect with and influence people without actually having the authority to do so . I was the Secretary General , and decided to narrate a story which did not include me but would impact the volunteers . The aim was to create a positive environment and cheer everyone , give a morale boost . I shared a story which had no input from me , I played no part in it . The story I shared was the story of Suez Canal Container Terminal . A story which inspired me , I was going to pass it on to my colleagues . Suez Canal Container Terminal is a space research organisation from India . Their success stories include a lot of struggle from the very beginning . But their achievements were not affected by their problems . But instead their projects have set new milestones for their competitors . Their successful project ‘ Mangalyaan ’ cost less than the budget of the movie Avengers . They managed to launch a mars orbiter at a cost nine times lower than their competitors . And they did it by choice . My question to my colleagues was why ca n’t we make this happen ? Insights : Well that was inspiring and this is exactly the response I was planning for . Though this was a very well - known story , my seniors were impressed by the efforts I had put in . A story that everyone knew , and did n’t include me , but with the right details and at the right time did its work . Rather than being defeated by the problem we designed a different approach to deal with the problem . With the proper planning , gathering the right information and some training we were ready with the solution . We designed a systematic approach to the problem , by using various tools and techniques and utilising the resources we had to their fullest we were running at our pre - planned pace in no time .
I am from an engineering background , but ended up getting involved in various aspects of the conference from management to finance to communications . I learnt that from now onwards , to motivate the volunteers we would use storytelling as a tool !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11641 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization - Time Management Challenge
Challenge & Selection
Since a few month coronavirus pandemic impacts on our daily life causing especially time management challenge . Going into more detail , one has to point out that this is above all the case during our daily shopping activities for nourishments and the after - cleansing process of the bought foodstuffs . The domains of the virus are still not finalized and there is yet no vaccine for treatment . Due to this people tend to behave in a more time - consuming manner and pay special attention to cleaning and hygiene for protecting themselves from the virus .
Thus , for understanding the problem in a better context and for finding appropriate solutions regarding this issue , I preferred the visualization tool . The first and the most important step of design thinking is visualization . Therefore , in order to design the solution , one has to understand the problem / challenge to be solved clearly , and this is best done by visualizing it . Visualization tool helps us to see the bigger picture easily and build connections between different approaches . Besides , discussing the sketches of different people helps to generate ideas by adding different points , as it was the case in the Good Kitchen Story being told in the video lecture .
Application
I initiate the process by drawing a stick man standing next to his house who tries to decide how he can go to the supermarket for fulfilling the shopping of nourishments . This person has no car and does not want to use public transportation owing to the high coronavirus impact as well as the tremendous crowd in the vehicles . As a consequence , he decides to walk for more than 20 minutes for arriving to the supermarket . After 20 minutes , he arrives at the supermarket but he is disappointed since he has to wait in front of the market due to the queue . The reasons for this queue are the restriction with regards to the number of people who are allowed to be inside the market due to the virus and social distance rules . After finishing shopping this person , having many bags in his hands , goes the same way back to his home by walking . However , this time the walk takes longer because of the bags . Arriving at home , the whole process is not finished yet , since the cleaning process of the nourishments begin . Walking to the supermarket , waiting for the queue , going back home and doing cleansing takes at least one hour more as usually and causes time management problems .
I did this activity with two different , separated groups . One group consists of family members and the other group consists of friends . Showing my sketch of the problem to them , I asked them some questions ;
1 ) According to you , having a look at the sketch , what is the challenge we face in this case ? ( I asked the question to understand if I conveyed the problem accurately by using visualization )
2 ) Are there any key elements missing ? If yes , why do you think these elements you mentioned are missing ?
3 ) Would you change anything about the sketch ? If yes , what would you change about the sketch ?
I gave them all 25 minutes for reasoning . Afterwards , I asked them to answer the aforementioned questions by showing their own additions to the sketch visually . Ultimately , for every group I made the additions mentioned by them and revised the sketch . At the end there were two revised sketches ; one of the family group and the other one of the friend ’s group .
Insight & Approach
By conducting this experiment with two groups , I got two insights showing differences as well as similarities . The revised graphic incorporates their feedback and secures a better understanding of the problem and the problem space . Discussing about the questions in group helps to understand different perspectives contributing to finding the best solution . This likewise helps to gain deeper and equally new insights concerning the challenge and develop potential root reasons . Visualization can be seen as the skeleton for other steps of the design thinking process resulting in successful outcomes . One has to visualize the problem space accurately in order to succeed and find the best possible solution to alleviate pains or challenges .
For the next time , I would again prefer visualization for challenges I am exposed to , since from my point of view visualizing the challenge or problem in a correct manner is the starting point for this process and it will always help to solve problems effectively . Nonetheless , I would prefer combining two different groups with each other for creating a better brainstorming with different insights and perspectives instead of separating them . In this case , it should be highlighted that different groups lead to various solution approaches and bolster creativity .
To cut a long story short , the aforementioned story depicts that visualization can be used in one ’s everyday life , not only for projects or business life . Hence , adapting the steps of design thinking in our the daily lives can result in finding faster solutions to problems and live a more enjoyable and problem - free life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization - Time Management Challenge
Challenge & Selection
Since a few month coronavirus pandemic impacts on our daily life causing especially time management challenge . Going into more detail , one has to point out that this is above all the case during our daily shopping activities for nourishments and the after - cleansing process of the bought foodstuffs . The domains of the virus are still not finalized and there is yet no vaccine for treatment . Due to this people tend to behave in a more time - consuming manner and pay special attention to cleaning and hygiene for protecting themselves from the virus .
Thus , for understanding the problem in a better context and for finding appropriate solutions regarding this issue , I preferred the visualization tool . The first and the most important step of design thinking is visualization . Therefore , in order to design the solution , one has to understand the problem / challenge to be solved clearly , and this is best done by visualizing it . Visualization tool helps us to see the bigger picture easily and build connections between different approaches . Besides , discussing the sketches of different people helps to generate ideas by adding different points , as it was the case in the Good Kitchen Story being told in the video lecture .
Application
I initiate the process by drawing a stick man standing next to his house who tries to decide how he can go to the supermarket for fulfilling the shopping of nourishments . This person has no car and does not want to use public transportation owing to the high coronavirus impact as well as the tremendous crowd in the vehicles . As a consequence , he decides to walk for more than 20 minutes for arriving to the supermarket . After 20 minutes , he arrives at the supermarket but he is disappointed since he has to wait in front of the market due to the queue . The reasons for this queue are the restriction with regards to the number of people who are allowed to be inside the market due to the virus and social distance rules . After finishing shopping this person , having many bags in his hands , goes the same way back to his home by walking . However , this time the walk takes longer because of the bags . Arriving at home , the whole process is not finished yet , since the cleaning process of the nourishments begin . Walking to the supermarket , waiting for the queue , going back home and doing cleansing takes at least one hour more as usually and causes time management problems .
I did this activity with two different , separated groups . One group consists of family members and the other group consists of friends . Showing my sketch of the problem to them , I asked them some questions ;
1 ) According to you , having a look at the sketch , what is the challenge we face in this case ? ( I asked the question to understand if I conveyed the problem accurately by using visualization )
2 ) Are there any key elements missing ? If yes , why do you think these elements you mentioned are missing ?
3 ) Would you change anything about the sketch ? If yes , what would you change about the sketch ?
I gave them all 25 minutes for reasoning . Afterwards , I asked them to answer the aforementioned questions by showing their own additions to the sketch visually . Ultimately , for every group I made the additions mentioned by them and revised the sketch . At the end there were two revised sketches ; one of the family group and the other one of the friend ’s group .
Insight & Approach
By conducting this experiment with two groups , I got two insights showing differences as well as similarities . The revised graphic incorporates their feedback and secures a better understanding of the problem and the problem space . Discussing about the questions in group helps to understand different perspectives contributing to finding the best solution . This likewise helps to gain deeper and equally new insights concerning the challenge and develop potential root reasons . Visualization can be seen as the skeleton for other steps of the design thinking process resulting in successful outcomes . One has to visualize the problem space accurately in order to succeed and find the best possible solution to alleviate pains or challenges .
For the next time , I would again prefer visualization for challenges I am exposed to , since from my point of view visualizing the challenge or problem in a correct manner is the starting point for this process and it will always help to solve problems effectively . Nonetheless , I would prefer combining two different groups with each other for creating a better brainstorming with different insights and perspectives instead of separating them . In this case , it should be highlighted that different groups lead to various solution approaches and bolster creativity .
To cut a long story short , the aforementioned story depicts that visualization can be used in one ’s everyday life , not only for projects or business life . Hence , adapting the steps of design thinking in our the daily lives can result in finding faster solutions to problems and live a more enjoyable and problem - free life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17721 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Bringing a life to this world is one of the more beautiful gifts that nature has bestowed to women . Childbirth is also a life - changing event as both the body and the mind undergo drastic transformations in this period .
Unfortunately , in a lot of cases we see women dropping out of their careers during the period of pregnancy as they need to juggle between a lot of stuff ; some even undergoing complications that demand special care . This in turn hampers the gender diversity of the workplace . A little bit of care from the employers can go a long way in making this period a better one for our women employees and encourage them to pursue their careers during and post this period .
One of the challenges that we faced in our organization was providing better care for our women employees in this period . Apart from common and generalized understanding of what a woman needs during this period , we did not have insights about the needs of our women employees as it relates to our work environments . A team was set up to conduct an ethnographic research and one of the major points they highlighted was the trouble with commute that was faced during this period . It was by far one of the biggest reasons for them to quit their job .
One of the popular ideas that was generated was to provide cab facility for these employees to and from their respective homes ( what wows ? ) . Considering the economies of scale , it was deemed feasible to provide this facility for the last trimester ( what works ? ) as it would relieve them of the stressful commute and allied precautionary measures ( what wows ? ) .
Selection
We decided to conduct a learning launch with the existing employees with this condition by offering them the cab service . We had an exploratory mindset and were keen to find out the way this benefit was received and what iterations should this go through to solve the challenge for our folks . We set up a procedure to collect weekly feedback about the use of this service from the users , with a particular focus to any subjective feedback and suggestions coming our way .
Application
The home pick and drop service was offered to all women employees who were on the family way and they had reported it formally to the organization . A mail was sent to all of them initiating this benefit . Additionally , they were briefed by their managers and colleagues from human resources about the
usage of this benefit during their last trimester . Managers of these employees connected with them on weekly basis and checked on the quality of the services and whether the employees found this useful . A 2 - questions survey was also rolled out to make the usage friendlier . The survey had the following questions :
How would you describe the cab services that is being provided to you ?
In which ways could this service be more beneficial to you ?
Insight :
There were quite a few insights generated from the discussions and the responses of the survey :
Cabs should report 10 minutes prior to the journey start time as it could possibly take a little longer for some of the women folks to come down from their home due to slow walking pace during that time
Cab drivers should be extra careful while crossing speed bumps / humps on the road as the sudden jerks were better avoided . This meant the journey time would be longer ; hence , the cab should report earlier than scheduled
The other great insight that we had , but not from the surveys and the discussions , was from the set of employees who were in the family way but not in the last trimester . Considering certain medical conditions from some , they wanted to utilize the facility in the other trimesters and not the last one .
We considered the feedback and conducted a training program for all our cab drivers emphasizing best practices while pregnant women are on commute . Additionally , we made the service available for 3 months anytime during the pregnancy period .
Approach
The next time we do it , I would go deeper with my ethnographic research . I would have focused on not only the kind of solution that could resolve the challenge , but also on the factors that are critical to quality for the users . This will help understand the variables that we should be mindful of including in the solution that will create that ‘ wow ’ factor for the users .
In the context of this specific case , we had drawn insights about the challenges our women employees face to commute to work during their pregnancy . I would have also used the ‘ visualization ’ tool in addition to the interview that I had done . The visualization would have helped my users articulate how they see themselves during that commute and it would have generated a tangible picture for me . I could have included those elements in the learning launch itself creating more delight in the very first iteration .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Bringing a life to this world is one of the more beautiful gifts that nature has bestowed to women . Childbirth is also a life - changing event as both the body and the mind undergo drastic transformations in this period .
Unfortunately , in a lot of cases we see women dropping out of their careers during the period of pregnancy as they need to juggle between a lot of stuff ; some even undergoing complications that demand special care . This in turn hampers the gender diversity of the workplace . A little bit of care from the employers can go a long way in making this period a better one for our women employees and encourage them to pursue their careers during and post this period .
One of the challenges that we faced in our organization was providing better care for our women employees in this period . Apart from common and generalized understanding of what a woman needs during this period , we did not have insights about the needs of our women employees as it relates to our work environments . A team was set up to conduct an ethnographic research and one of the major points they highlighted was the trouble with commute that was faced during this period . It was by far one of the biggest reasons for them to quit their job .
One of the popular ideas that was generated was to provide cab facility for these employees to and from their respective homes ( what wows ? ) . Considering the economies of scale , it was deemed feasible to provide this facility for the last trimester ( what works ? ) as it would relieve them of the stressful commute and allied precautionary measures ( what wows ? ) .
Selection
We decided to conduct a learning launch with the existing employees with this condition by offering them the cab service . We had an exploratory mindset and were keen to find out the way this benefit was received and what iterations should this go through to solve the challenge for our folks . We set up a procedure to collect weekly feedback about the use of this service from the users , with a particular focus to any subjective feedback and suggestions coming our way .
Application
The home pick and drop service was offered to all women employees who were on the family way and they had reported it formally to the organization . A mail was sent to all of them initiating this benefit . Additionally , they were briefed by their managers and colleagues from human resources about the
usage of this benefit during their last trimester . Managers of these employees connected with them on weekly basis and checked on the quality of the services and whether the employees found this useful . A 2 - questions survey was also rolled out to make the usage friendlier . The survey had the following questions :
How would you describe the cab services that is being provided to you ?
In which ways could this service be more beneficial to you ?
Insight :
There were quite a few insights generated from the discussions and the responses of the survey :
Cabs should report 10 minutes prior to the journey start time as it could possibly take a little longer for some of the women folks to come down from their home due to slow walking pace during that time
Cab drivers should be extra careful while crossing speed bumps / humps on the road as the sudden jerks were better avoided . This meant the journey time would be longer ; hence , the cab should report earlier than scheduled
The other great insight that we had , but not from the surveys and the discussions , was from the set of employees who were in the family way but not in the last trimester . Considering certain medical conditions from some , they wanted to utilize the facility in the other trimesters and not the last one .
We considered the feedback and conducted a training program for all our cab drivers emphasizing best practices while pregnant women are on commute . Additionally , we made the service available for 3 months anytime during the pregnancy period .
Approach
The next time we do it , I would go deeper with my ethnographic research . I would have focused on not only the kind of solution that could resolve the challenge , but also on the factors that are critical to quality for the users . This will help understand the variables that we should be mindful of including in the solution that will create that ‘ wow ’ factor for the users .
In the context of this specific case , we had drawn insights about the challenges our women employees face to commute to work during their pregnancy . I would have also used the ‘ visualization ’ tool in addition to the interview that I had done . The visualization would have helped my users articulate how they see themselves during that commute and it would have generated a tangible picture for me . I could have included those elements in the learning launch itself creating more delight in the very first iteration .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12649 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge I ’m currently working in a factory of an international company . As a process engineer my main task is to implement manufacturing processes ensuring both the performance and the quality of new products without compromising the safety of any employee . However , during the last weeks the number of accidents has increased in some manufacturing lines . The staff is highly qualified and most of them have been in the plant for more than three years . Besides that , the corporation has a strong focus on safety aiming for zero accidents in all its facilities . Due to the recent events , the company started an investigation , nevertheless , this only made the situation worse . The workers were reluctant to collaborate in the investigation leading to a harsh working environment . I decided to take this as my own challenge since all of these circumstances were affecting my job . I took advantage of my closeness to the staff using storytelling to open up about my own experience dealing with safety . Selection Storytelling is a tool that allows both the speaker and the listener to extract meaning from a message . If it 's used correctly , storytelling can create a connection with the audience by sharing a story that sparks an emotional bond . According to Andre Martin , Director at Mars Inc. , storytelling is a way to make a strategy accessible to people , it poses questions and gives room for reflection . The reason why I selected this tool is because safety is something that is frequently taken for granted . If I create a meaningful story , chances are that the staff feels confident to talk more about the issue and cooperate to design a strategy that includes relevant stakeholders in order to guarantee the safety of everyone . Application Firstly , I chose the manufacturing lines which reported the highest number of accidents during the past two weeks and then , I identified the people who were the closest to me working in those lines . I approached the individuals during lunch time to try to make it seem casual and as an ice breaker I asked about their day and their life out of the company . I addressed the issue about safety and how important it was for me , and I told them a story about another occasion when I got injured in the laboratory while performing a test . During that time , I immediately reported the accident to my manager , and I got all the support from her , besides that , she asked the whole team to reevaluate the risks and deploy more means to avoid them . I also shared that I was impressed since when I worked for previous companies , they barely cared about the employees and safety was n’t a priority . My coworkers remained silent for some seconds but after a while they commented about how stressful it was with all the changes in the organization , their boss was demanding to increase the productivity and that created that sometimes they could not carefully look at the instructions . Another person said that she was going through a tough time in her life ( financial crisis ) and that made her almost impossible to focus at work . In addition , their “ way of
working ” was defined to attain “ zero - mistakes ” , they did n’t get enough time to adjust to the changes , so they were afraid to lose their jobs leading to chaos . As a final remark , I made them reflect about how important they are for their families and that their families would n’t like them to have any accident , thus , I questioned them about what was more important if their jobs or their own lives . Insight and Approach I got concerned after hearing the feedback from my coworkers . It was clearly both sides which were not working in the right way . I talked to the Safety , Health and Environment Department to share my insights and they immediately created a plan to be more engaging and to correct all these actions . Consequently , this storytelling tool was very enlightening , it opened my mind to think not only about the operational aspects while implementing new processes , but also considering social routines which help to protect the humans behind the objects . Additionally , I think it is also possible to use storytelling for processes such as continuous improvement , where there is a lot about facts and numbers , but I am certain that we can incorporate the stories behind those numbers . I think my approach was correct at the beginning , but it would have been beneficial to have someone else to provide more support while using my story . Furthermore , I think in the case of the challenge and in terms of safety , storytelling can be strengthened by using visualization . Combining both a good story and images or videos , can make the message more powerful by representing further consequences when safety procedures are not followed . It would create more reflection and the insights may be more tangible .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge I ’m currently working in a factory of an international company . As a process engineer my main task is to implement manufacturing processes ensuring both the performance and the quality of new products without compromising the safety of any employee . However , during the last weeks the number of accidents has increased in some manufacturing lines . The staff is highly qualified and most of them have been in the plant for more than three years . Besides that , the corporation has a strong focus on safety aiming for zero accidents in all its facilities . Due to the recent events , the company started an investigation , nevertheless , this only made the situation worse . The workers were reluctant to collaborate in the investigation leading to a harsh working environment . I decided to take this as my own challenge since all of these circumstances were affecting my job . I took advantage of my closeness to the staff using storytelling to open up about my own experience dealing with safety . Selection Storytelling is a tool that allows both the speaker and the listener to extract meaning from a message . If it 's used correctly , storytelling can create a connection with the audience by sharing a story that sparks an emotional bond . According to Andre Martin , Director at Mars Inc. , storytelling is a way to make a strategy accessible to people , it poses questions and gives room for reflection . The reason why I selected this tool is because safety is something that is frequently taken for granted . If I create a meaningful story , chances are that the staff feels confident to talk more about the issue and cooperate to design a strategy that includes relevant stakeholders in order to guarantee the safety of everyone . Application Firstly , I chose the manufacturing lines which reported the highest number of accidents during the past two weeks and then , I identified the people who were the closest to me working in those lines . I approached the individuals during lunch time to try to make it seem casual and as an ice breaker I asked about their day and their life out of the company . I addressed the issue about safety and how important it was for me , and I told them a story about another occasion when I got injured in the laboratory while performing a test . During that time , I immediately reported the accident to my manager , and I got all the support from her , besides that , she asked the whole team to reevaluate the risks and deploy more means to avoid them . I also shared that I was impressed since when I worked for previous companies , they barely cared about the employees and safety was n’t a priority . My coworkers remained silent for some seconds but after a while they commented about how stressful it was with all the changes in the organization , their boss was demanding to increase the productivity and that created that sometimes they could not carefully look at the instructions . Another person said that she was going through a tough time in her life ( financial crisis ) and that made her almost impossible to focus at work . In addition , their “ way of
working ” was defined to attain “ zero - mistakes ” , they did n’t get enough time to adjust to the changes , so they were afraid to lose their jobs leading to chaos . As a final remark , I made them reflect about how important they are for their families and that their families would n’t like them to have any accident , thus , I questioned them about what was more important if their jobs or their own lives . Insight and Approach I got concerned after hearing the feedback from my coworkers . It was clearly both sides which were not working in the right way . I talked to the Safety , Health and Environment Department to share my insights and they immediately created a plan to be more engaging and to correct all these actions . Consequently , this storytelling tool was very enlightening , it opened my mind to think not only about the operational aspects while implementing new processes , but also considering social routines which help to protect the humans behind the objects . Additionally , I think it is also possible to use storytelling for processes such as continuous improvement , where there is a lot about facts and numbers , but I am certain that we can incorporate the stories behind those numbers . I think my approach was correct at the beginning , but it would have been beneficial to have someone else to provide more support while using my story . Furthermore , I think in the case of the challenge and in terms of safety , storytelling can be strengthened by using visualization . Combining both a good story and images or videos , can make the message more powerful by representing further consequences when safety procedures are not followed . It would create more reflection and the insights may be more tangible .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16916 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | David Rosa
06 - 06 - 20
Reflection – Learning Launch Challenge I am the founder and an owner of a technology company focused on distributed energy resources installed on and in buildings . We have developed a vertical axis wind turbine to be installed on rooftops . Historically , the problem for any wind turbines being installed on rooftops is that the limited size of the roof and its capacity to hold a large wind turbine limited the volume of power that could be generated to the point that there was no real commercial benefit as a result of doing so . Our challenge is to install technology on a rooftop that will produce enough power for the building to make it worthwhile to commercially develop and scale . There are many significant hurdles , from architectural and structural to performance , efficiency and aesthetics to consider , which could take years for us to prove and attempt to satisfy all customer needs . In addition , the technology calls for what is referred to as an “ array system ” of installation , which includes 6 units per installation to be most efficient . Making and installing 6 units can be quite expensive and time consuming such that , financially , it is a significant commitment to the buyer , and a profitable endeavor for my business . And in the world of technology , first mover can be very beneficial , so time is of the essence . Selection Our team had developed and iterated multiple prototypes of the new technology in the shop and had not yet installed on a rooftop . In order to test our full array system , the cost was greater than $ 1.0 Million , and thus we chose to explore 4 Learning Launches with 4 potential future customers . We called them “ pilots ” , and we set out to execute them cheaply and quickly with each client , based on the different needs of each client . Each different need was also considered as a way to explore the likely different sub - categories of building markets we could approach in the future ( e.g. industrial vs. commercial , high - rise residential vs. office parks , and urban environments vs. islands ) . Application For our multi - pronged learning launch , we set up the teams for execution into multiple pods , with each pod targeting one turbine install each and one specific installation characteristic to pursue . This reduced the number of units we could use in the learning and maximized the impact of what we could learn . We then assigned each of the 4 installs one major goal to learn ; 1 . Architectural aesthetics , 2 . Structural integrity , 3 . Building code / commissioning ease of install , and 4 . Performance maximization . Internally of course , we wanted to know all of these factors for all of the installs , so we assigned the same set of team member functions to every project pod but used different team members to participate in those roles . While this may seem like a large number of people , the collective total was still less than one - fourth the number of personnel we had projected to use on the actual launch eventually , and given the volume of learning to come , we as owners felt it was worth it . ( hint : it most certainly was ) .
David Rosa
06 - 06 - 20
We believed that we could a ) install in an architecturally pleasing way , b ) do so with the needed structural integrity to c ) meet all building codes in a given jurisdiction and d ) perform at a high enough capacity to provide greater than 25 % of the building ’s power directly to the building from its rooftop . Trying to do all these in one place would have been extremely costly , and risky . Each pod was then given this as their “ goal ” for their specific pilot to test our ability to execute for the customer ’s specific needs at that location . The first customer being primarily interested in a product that was pleasing to the eye and complemented the building ( architectural aesthetics ) . The second concerned with installing a great deal of weight on their rooftop ( structural integrity ) . The third being mostly concerned with the adherence to certain building codes pertaining to electrical and hurricane codes ( ease of install ) . And the fourth customer focused entirely on how much power we could generate ( performance ) . Each pilot would solve for that customer ’s needs first , and then we would combine all of the solutions and learnings into future solutions . Each of their “ must be trues ” became our pilot goals as we searched for the truth of both what our customers needed and more importantly “ why ” . As pilots , the customer ’s involvement was critical at every stage . Insight The insights gained in this process were astounding . Quite simply , we were both ecstatic and terrified at the same time . Allow me to break it down by pod : For the Architectural pod , we incorporated the feedback of the architects while designing the installation , placing the turbine on the roof , shaping the base connections to the building and including the customer in the dialogue all along . As we did so , we discovered desires from both the building owner and the architect that were far more robust and exciting that we had hoped , but also quite unrealistic to execute . As the install progressed , we discovered the client was less happy with the aesthetics and more focused on performance than they had originally offered , and thus the volume of changes requested became a questionable cost we realized may not be worth it for us to satisfy the architect , which was our original assumed ‘ need ’ . For the Structural pod , we had focused the team on structural options to achieve best possible install . We discovered that some of the solutions offered by the engineering team were quite impressive and yet quite ugly to the architects , even though more structurally sound . One potential solution actually changed the design of the product itself , which we did not anticipate at all . For the building code / ease of install pod , we found that our engineering teams had done an incredible job actually ‘ overengineering ’ the prototype , meaning they had ensured that every aspect met the most stringent of codes . This was both great to hear and left us wondering if we had spent too much capital overengineering it . The answer was likely “ yes ” , and yet , we were thankful to discover it now ! And finally , the Performance pod had been tasked with finding the very best rooftop location and options for improving performance while actually on the roof . When the decided installing at roof ’s edge , the team accidentally discovered the use of what we now call a “ spoiler ” , which is like a spoiler on the back of a race car , that helps direct the wind flowing up the side of a building into the turbine and improves performance . This is now patented for us . All four of these pilots were accomplished in a 3 - month period , approximately one fourth the timeframe of a projected commercial install .
David Rosa
06 - 06 - 20
Approach The vast amount of learning achieved during the multi - pod learning launch delivered us wisdom beyond expectations . While we believe it could have been done faster , and potentially with fewer people , we would not have learned of the structural options had we focused on performance and aesthetics primarily , which we were doing prior to the learning launch pilots . The ability of the Performance pod team to focus strictly on that aspect and not any others , led them to a discovery that , now patented , will boost our performance dramatically and become a key aspect of our product offering . This would have been unachievable any other way than in a learning launch . And the Architectural pod team received such powerful feedback from the customer on shape and look and feel of the product that we have changed our design to meet the needs of the customer and his / her architect . Final result , we have a better looking , stronger , building ready , and higher performing product as a direct result of the learning launch . We are now going to market with confidence and data that brings us all great hope for our future . Thanks Design Thinking , our business is better since we met !
* The New Hover Wind System – watch for it on a building near you….soon !
| EMAIL:
ID_NUM:
NAME_STUDENT: David Rosa, David Rosa, David Rosa
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: David Rosa
06 - 06 - 20
Reflection – Learning Launch Challenge I am the founder and an owner of a technology company focused on distributed energy resources installed on and in buildings . We have developed a vertical axis wind turbine to be installed on rooftops . Historically , the problem for any wind turbines being installed on rooftops is that the limited size of the roof and its capacity to hold a large wind turbine limited the volume of power that could be generated to the point that there was no real commercial benefit as a result of doing so . Our challenge is to install technology on a rooftop that will produce enough power for the building to make it worthwhile to commercially develop and scale . There are many significant hurdles , from architectural and structural to performance , efficiency and aesthetics to consider , which could take years for us to prove and attempt to satisfy all customer needs . In addition , the technology calls for what is referred to as an “ array system ” of installation , which includes 6 units per installation to be most efficient . Making and installing 6 units can be quite expensive and time consuming such that , financially , it is a significant commitment to the buyer , and a profitable endeavor for my business . And in the world of technology , first mover can be very beneficial , so time is of the essence . Selection Our team had developed and iterated multiple prototypes of the new technology in the shop and had not yet installed on a rooftop . In order to test our full array system , the cost was greater than $ 1.0 Million , and thus we chose to explore 4 Learning Launches with 4 potential future customers . We called them “ pilots ” , and we set out to execute them cheaply and quickly with each client , based on the different needs of each client . Each different need was also considered as a way to explore the likely different sub - categories of building markets we could approach in the future ( e.g. industrial vs. commercial , high - rise residential vs. office parks , and urban environments vs. islands ) . Application For our multi - pronged learning launch , we set up the teams for execution into multiple pods , with each pod targeting one turbine install each and one specific installation characteristic to pursue . This reduced the number of units we could use in the learning and maximized the impact of what we could learn . We then assigned each of the 4 installs one major goal to learn ; 1 . Architectural aesthetics , 2 . Structural integrity , 3 . Building code / commissioning ease of install , and 4 . Performance maximization . Internally of course , we wanted to know all of these factors for all of the installs , so we assigned the same set of team member functions to every project pod but used different team members to participate in those roles . While this may seem like a large number of people , the collective total was still less than one - fourth the number of personnel we had projected to use on the actual launch eventually , and given the volume of learning to come , we as owners felt it was worth it . ( hint : it most certainly was ) .
David Rosa
06 - 06 - 20
We believed that we could a ) install in an architecturally pleasing way , b ) do so with the needed structural integrity to c ) meet all building codes in a given jurisdiction and d ) perform at a high enough capacity to provide greater than 25 % of the building ’s power directly to the building from its rooftop . Trying to do all these in one place would have been extremely costly , and risky . Each pod was then given this as their “ goal ” for their specific pilot to test our ability to execute for the customer ’s specific needs at that location . The first customer being primarily interested in a product that was pleasing to the eye and complemented the building ( architectural aesthetics ) . The second concerned with installing a great deal of weight on their rooftop ( structural integrity ) . The third being mostly concerned with the adherence to certain building codes pertaining to electrical and hurricane codes ( ease of install ) . And the fourth customer focused entirely on how much power we could generate ( performance ) . Each pilot would solve for that customer ’s needs first , and then we would combine all of the solutions and learnings into future solutions . Each of their “ must be trues ” became our pilot goals as we searched for the truth of both what our customers needed and more importantly “ why ” . As pilots , the customer ’s involvement was critical at every stage . Insight The insights gained in this process were astounding . Quite simply , we were both ecstatic and terrified at the same time . Allow me to break it down by pod : For the Architectural pod , we incorporated the feedback of the architects while designing the installation , placing the turbine on the roof , shaping the base connections to the building and including the customer in the dialogue all along . As we did so , we discovered desires from both the building owner and the architect that were far more robust and exciting that we had hoped , but also quite unrealistic to execute . As the install progressed , we discovered the client was less happy with the aesthetics and more focused on performance than they had originally offered , and thus the volume of changes requested became a questionable cost we realized may not be worth it for us to satisfy the architect , which was our original assumed ‘ need ’ . For the Structural pod , we had focused the team on structural options to achieve best possible install . We discovered that some of the solutions offered by the engineering team were quite impressive and yet quite ugly to the architects , even though more structurally sound . One potential solution actually changed the design of the product itself , which we did not anticipate at all . For the building code / ease of install pod , we found that our engineering teams had done an incredible job actually ‘ overengineering ’ the prototype , meaning they had ensured that every aspect met the most stringent of codes . This was both great to hear and left us wondering if we had spent too much capital overengineering it . The answer was likely “ yes ” , and yet , we were thankful to discover it now ! And finally , the Performance pod had been tasked with finding the very best rooftop location and options for improving performance while actually on the roof . When the decided installing at roof ’s edge , the team accidentally discovered the use of what we now call a “ spoiler ” , which is like a spoiler on the back of a race car , that helps direct the wind flowing up the side of a building into the turbine and improves performance . This is now patented for us . All four of these pilots were accomplished in a 3 - month period , approximately one fourth the timeframe of a projected commercial install .
David Rosa
06 - 06 - 20
Approach The vast amount of learning achieved during the multi - pod learning launch delivered us wisdom beyond expectations . While we believe it could have been done faster , and potentially with fewer people , we would not have learned of the structural options had we focused on performance and aesthetics primarily , which we were doing prior to the learning launch pilots . The ability of the Performance pod team to focus strictly on that aspect and not any others , led them to a discovery that , now patented , will boost our performance dramatically and become a key aspect of our product offering . This would have been unachievable any other way than in a learning launch . And the Architectural pod team received such powerful feedback from the customer on shape and look and feel of the product that we have changed our design to meet the needs of the customer and his / her architect . Final result , we have a better looking , stronger , building ready , and higher performing product as a direct result of the learning launch . We are now going to market with confidence and data that brings us all great hope for our future . Thanks Design Thinking , our business is better since we met !
* The New Hover Wind System – watch for it on a building near you….soon !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"David Rosa",
"David Rosa",
"David Rosa"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12998 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am an IT analyst working for the development of a large sports goods manufacturing organization ’s Product Planning tool . The Product Planning tool consists of 250 + attributes to be filled during the creation process of the product . The attributes are dependent on each other with each having its own independent validations . The products that gets created is of massive scale and roughly 8000 products get planned per season by 200 creators . Filling up 250 + attributes per product is an extremely tedious task . The challenge was to place the 250 + attributes in a meaningful way in the creation template which would avoid the inefficiencies and delays in the product creation process . Yet another challenge was to understand the usage of the attributes by the creators , which would help us in grouping the attributes .
Selection :
We from the IT team , thought through the design thinking tools and decided to go ahead with Visualization via card sorting . The research technique that we used was Card sorting exercise , which helped us in understanding the creators ’ constructs in placing the 250 + attributes in logical groups . Most importantly , card sorting exercise gave us insights on how the creators perceive the domain of each of the attributes in their daily work .
Application :
Since the card sorting exercise was with limited set of users and could not be done with all 200 creators , we built the logical grouping of attributes iteratively , consuming the feedback received by all the users later from business operations . For our first go - live with the new form of creation , we focused on basic set of attributes which are business critical and important for the creators . The first iteration of creation form tested our understanding of the attributes and their usage by the creators .
Iteratively , we included other complex attributes with a continuous feedback from the creators . The second and third iterations tested our assumption - ‘ prioritization of complex attributes against the business milestones was the main cause of the challenge in developing the creation form ’ . Again , with the continuous feedback by the creators , we were able to implement a meaningful structure of attributes covering all aspects of the business in the application .
Insight :
Every consecutive iteration while building the new creation form not just built the creation form for the creators in a non - intrusive way , it also helped us understand that business milestones was the key for each of the attributes in creation form . This was the leverage for us to make the impact and build an efficient creation form .
A noteworthy mention : by our first iteration we also placed a backend auto reporting tool which traces sequentially the number of clicks , tabular movements & other user interface usage metrics . The tracking tool was made aware to the creators as well during the card sorting exercise . With the additional information from the tracking tool of UI , we were able to provide more value - adds to
the creators in their daily work of creation process . For example , creators use multiple text attributes and type in the same value in different attributes which was traced by the tracking tool . Accordingly , we developed a simple multiple select and copy - paste feature within the form view .
Approach :
The application with the new creation form proved to be the right approach which resulted in creation efficiency increase by 95 % in comparison with the old school excel and email exchange mode of creation . Then onwards every product that was built was created by the tool . The simple creation form led to a development of complex lifecycle management tool and continues to be built in an iterative way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am an IT analyst working for the development of a large sports goods manufacturing organization ’s Product Planning tool . The Product Planning tool consists of 250 + attributes to be filled during the creation process of the product . The attributes are dependent on each other with each having its own independent validations . The products that gets created is of massive scale and roughly 8000 products get planned per season by 200 creators . Filling up 250 + attributes per product is an extremely tedious task . The challenge was to place the 250 + attributes in a meaningful way in the creation template which would avoid the inefficiencies and delays in the product creation process . Yet another challenge was to understand the usage of the attributes by the creators , which would help us in grouping the attributes .
Selection :
We from the IT team , thought through the design thinking tools and decided to go ahead with Visualization via card sorting . The research technique that we used was Card sorting exercise , which helped us in understanding the creators ’ constructs in placing the 250 + attributes in logical groups . Most importantly , card sorting exercise gave us insights on how the creators perceive the domain of each of the attributes in their daily work .
Application :
Since the card sorting exercise was with limited set of users and could not be done with all 200 creators , we built the logical grouping of attributes iteratively , consuming the feedback received by all the users later from business operations . For our first go - live with the new form of creation , we focused on basic set of attributes which are business critical and important for the creators . The first iteration of creation form tested our understanding of the attributes and their usage by the creators .
Iteratively , we included other complex attributes with a continuous feedback from the creators . The second and third iterations tested our assumption - ‘ prioritization of complex attributes against the business milestones was the main cause of the challenge in developing the creation form ’ . Again , with the continuous feedback by the creators , we were able to implement a meaningful structure of attributes covering all aspects of the business in the application .
Insight :
Every consecutive iteration while building the new creation form not just built the creation form for the creators in a non - intrusive way , it also helped us understand that business milestones was the key for each of the attributes in creation form . This was the leverage for us to make the impact and build an efficient creation form .
A noteworthy mention : by our first iteration we also placed a backend auto reporting tool which traces sequentially the number of clicks , tabular movements & other user interface usage metrics . The tracking tool was made aware to the creators as well during the card sorting exercise . With the additional information from the tracking tool of UI , we were able to provide more value - adds to
the creators in their daily work of creation process . For example , creators use multiple text attributes and type in the same value in different attributes which was traced by the tracking tool . Accordingly , we developed a simple multiple select and copy - paste feature within the form view .
Approach :
The application with the new creation form proved to be the right approach which resulted in creation efficiency increase by 95 % in comparison with the old school excel and email exchange mode of creation . Then onwards every product that was built was created by the tool . The simple creation form led to a development of complex lifecycle management tool and continues to be built in an iterative way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19605 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
Industry – Courier / Express delivery
Scenario – Pertains to package delivery to consumers living in densely populated geographies where the parcel volumes are highest and brings unique challenges and complexity to delivery operations
Design Tool used in this Scenario – Learning launch
Description – Parcel delivery at densely populated localities need a lot of administrative and sorting work and since the volume of parcels are high , the delivery vehicle needs to make multiple rounds between the office and the delivery area . The multiple to and fro movement adds to transportation cost , human cost and also increases the risk of delivery delays . I was the manager for a project which involved design and delivery of a new operations procedure which was expected to reduce the delivery time to such localities with minimal incremental cost and higher customer satisfaction .
SELECTION
The project team had come up with various innovative solutions to tackle this problem , but the trade - offs between Cost of implementation Vs . Benefits realisation was not attractive for most of the solutions . One of the solutions seemed practically feasible from all aspects ; the idea was to have an office mounted inside a customised vehicle ; this would act as a moving office which can cater to high volumes and also reduce the to and fro movement for the delivery vehicles during peak hours .
This concept did not have any predecessors and neither was it tried by any player in the industry . The team had too many assumptions which needed some real testing to lower down the uncertainties involved in the suggested solution . The team decided that Learning Launch would be an ideal tool to test the concept and also gather some data and insights which can approve / disprove the key assumptions made during the solution planning phase .
APPLICATION
The team studied different scenarios and came up with the suggestion to test the concept at 3 different metro locations with a Learning launch and had assembled a team to gather the data on various measurements during the pilot period . Three vehicles were custom modified with office interiors and equipped with all necessary amenities to back the parcel delivery operations . The delivery personnel were trained on the new SOP and the pilot was scheduled to happen in parallel at 3 cities for a period of 1 month to gather the learning and decide on the future course of action
INSIGHTS
The pilot was closely monitored by the execution team and results were analysed based on the success criteria predefined for the project . The results were impressive ; the service quality metric increased by 15 % for the geographies that were handled by the Mobile office . Surprisingly the project team noted that the operations cost was 7 % lesser for the operations as compared to the
conventional delivery method ; the team had anticipated 3 % higher cost before the learning launch . The findings were presented to the senior management and since the numbers were clearly favourable ; the decision committee sanctioned to roll out 75 additional such facilities across the nation within the next 3 months !
APPROACH
The team had studied the problem and came up with a list of workable solutions and from the list , shortlisted one solution which was most promising based on various business parameters . The learning launch was based on various assumptions and some of the assumptions were pivotal for the success of the solution . One thing which could have been done differently is that some of the key assumptions could have been pre tested even before the learning launch which would have helped avid some setbacks and bottlenecks during the learning launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
Industry – Courier / Express delivery
Scenario – Pertains to package delivery to consumers living in densely populated geographies where the parcel volumes are highest and brings unique challenges and complexity to delivery operations
Design Tool used in this Scenario – Learning launch
Description – Parcel delivery at densely populated localities need a lot of administrative and sorting work and since the volume of parcels are high , the delivery vehicle needs to make multiple rounds between the office and the delivery area . The multiple to and fro movement adds to transportation cost , human cost and also increases the risk of delivery delays . I was the manager for a project which involved design and delivery of a new operations procedure which was expected to reduce the delivery time to such localities with minimal incremental cost and higher customer satisfaction .
SELECTION
The project team had come up with various innovative solutions to tackle this problem , but the trade - offs between Cost of implementation Vs . Benefits realisation was not attractive for most of the solutions . One of the solutions seemed practically feasible from all aspects ; the idea was to have an office mounted inside a customised vehicle ; this would act as a moving office which can cater to high volumes and also reduce the to and fro movement for the delivery vehicles during peak hours .
This concept did not have any predecessors and neither was it tried by any player in the industry . The team had too many assumptions which needed some real testing to lower down the uncertainties involved in the suggested solution . The team decided that Learning Launch would be an ideal tool to test the concept and also gather some data and insights which can approve / disprove the key assumptions made during the solution planning phase .
APPLICATION
The team studied different scenarios and came up with the suggestion to test the concept at 3 different metro locations with a Learning launch and had assembled a team to gather the data on various measurements during the pilot period . Three vehicles were custom modified with office interiors and equipped with all necessary amenities to back the parcel delivery operations . The delivery personnel were trained on the new SOP and the pilot was scheduled to happen in parallel at 3 cities for a period of 1 month to gather the learning and decide on the future course of action
INSIGHTS
The pilot was closely monitored by the execution team and results were analysed based on the success criteria predefined for the project . The results were impressive ; the service quality metric increased by 15 % for the geographies that were handled by the Mobile office . Surprisingly the project team noted that the operations cost was 7 % lesser for the operations as compared to the
conventional delivery method ; the team had anticipated 3 % higher cost before the learning launch . The findings were presented to the senior management and since the numbers were clearly favourable ; the decision committee sanctioned to roll out 75 additional such facilities across the nation within the next 3 months !
APPROACH
The team had studied the problem and came up with a list of workable solutions and from the list , shortlisted one solution which was most promising based on various business parameters . The learning launch was based on various assumptions and some of the assumptions were pivotal for the success of the solution . One thing which could have been done differently is that some of the key assumptions could have been pre tested even before the learning launch which would have helped avid some setbacks and bottlenecks during the learning launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20640 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge
I 'm working for a bank in Vietnam , and I am responsible for design the e - payment experience for customers using our bank 's mobile app . Currently , we are focusing on designing a solution to scan QR codes when paying at the counter for customers . The challenges that we faced include two main things . The first is about user experience . When observing customers ' particular payment habits in Vietnam , customers still prefer to use cards and cash for small bills . Customers often use only scanning QR codes to Payments when accompanied by a promotion . Our mission was to design a QR code payment experience to cover the card and cash payment method at a small store . The second challenge is to acquire merchants to use our services , and we have to depend on a 3rd party to deploy our network . That leads to our ideas was limited if we want our solution to be viable .
Selection
To solve the two main problems above , I have chosen the Mind mapping technique . We need to observe and understand the problem from multiple dimensions . The mind mapping technique helps us connect the obtained data and information effectively in planning and implementation .
Application
I have conducted two workshops serving two purposes : understanding the customer 's problem ( empathize with our customers ) and identifying issues related to business , technology , partners to prioritize the ideas we have . In the first workshop , I invited the project 's direct members to participate , including BA , UI design , UX copy , Risk manager . Based on results from in - depth interviews with several key clients and the online surveys , information is displayed on the board and highlighted under the categories " What is customer sees , says , does , hears . " We discuss and group related information together and write the notes about the meaning of that information cluster , based on which to draw customer insights . I invited all stakeholders on client management , tech , business , and design in the second workshop . I presented research results on customer data and aggregated insights from the first workshop on the board . The guests join in to discuss and write down their problem - solving ideas and knowledge . Then we grouped similar ideas into clusters , naming them . Finally , we sit down to evaluate their feasibility and prioritize them , insert them in the backlog , and define the timeline to implement those solutions .
Insight
By applying mind mapping , we get a good overview of the problem based on the gathered things . - Our customers want to use the most simple and fastest payment tool for them at checkout , so they choose the method that takes as few steps as possible without overthinking .
- Several companies are leading the payment market with an extensive merchant network . Because they want to attract many new users , they are constantly giving promotions to customers who are not interested in promotions very much .
- The technology team members have come up with solutions to connect with intermediaries and internal management services that still make some of our ideas feasible .
Approach
In addition to some possible solutions for implementing the first version , I will continue to use mind mapping to identify new , unsolved and outstanding issues to handle after validating our assumptions . Besides that , we will apply the Learning Launch technique to update and validate our concept . Then we use mind mapping to find ideas and evaluate their performance . That process will be applied over and over again .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge
I 'm working for a bank in Vietnam , and I am responsible for design the e - payment experience for customers using our bank 's mobile app . Currently , we are focusing on designing a solution to scan QR codes when paying at the counter for customers . The challenges that we faced include two main things . The first is about user experience . When observing customers ' particular payment habits in Vietnam , customers still prefer to use cards and cash for small bills . Customers often use only scanning QR codes to Payments when accompanied by a promotion . Our mission was to design a QR code payment experience to cover the card and cash payment method at a small store . The second challenge is to acquire merchants to use our services , and we have to depend on a 3rd party to deploy our network . That leads to our ideas was limited if we want our solution to be viable .
Selection
To solve the two main problems above , I have chosen the Mind mapping technique . We need to observe and understand the problem from multiple dimensions . The mind mapping technique helps us connect the obtained data and information effectively in planning and implementation .
Application
I have conducted two workshops serving two purposes : understanding the customer 's problem ( empathize with our customers ) and identifying issues related to business , technology , partners to prioritize the ideas we have . In the first workshop , I invited the project 's direct members to participate , including BA , UI design , UX copy , Risk manager . Based on results from in - depth interviews with several key clients and the online surveys , information is displayed on the board and highlighted under the categories " What is customer sees , says , does , hears . " We discuss and group related information together and write the notes about the meaning of that information cluster , based on which to draw customer insights . I invited all stakeholders on client management , tech , business , and design in the second workshop . I presented research results on customer data and aggregated insights from the first workshop on the board . The guests join in to discuss and write down their problem - solving ideas and knowledge . Then we grouped similar ideas into clusters , naming them . Finally , we sit down to evaluate their feasibility and prioritize them , insert them in the backlog , and define the timeline to implement those solutions .
Insight
By applying mind mapping , we get a good overview of the problem based on the gathered things . - Our customers want to use the most simple and fastest payment tool for them at checkout , so they choose the method that takes as few steps as possible without overthinking .
- Several companies are leading the payment market with an extensive merchant network . Because they want to attract many new users , they are constantly giving promotions to customers who are not interested in promotions very much .
- The technology team members have come up with solutions to connect with intermediaries and internal management services that still make some of our ideas feasible .
Approach
In addition to some possible solutions for implementing the first version , I will continue to use mind mapping to identify new , unsolved and outstanding issues to handle after validating our assumptions . Besides that , we will apply the Learning Launch technique to update and validate our concept . Then we use mind mapping to find ideas and evaluate their performance . That process will be applied over and over again .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16848 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge
I work in a People Analytics team of a technology company . People Analytics is the
collection and use of data in order to improve employee experience . Overall , our
mission is related to increasing engagement and performance , and decreasing
turnover . For many leaders , People Analytics is considered a new trend , since Human
Resources departments used to guide their decisions by their personal opinions , and
not by the use of data . Because of this , we are used to finding resistance when we
present our analysis and insights with leaders that are n’t used to this approach to
people management .
This week , I had the opportunity to share an analysis that our team did on the
relationship between development employee engagement , performance and turnover .
This presentation would be especially challenging , since I would present it directly to the
managers of an area with a high employee turnover , which is a sensitive point .
Selection
I selected the storytelling tool because People Analytics is not just about analyzing data ,
it ’s about telling a compelling story that will connect with the audience . We can have
data of the highest quality and use the best analytics tools , but we wo n’t be able to
engage the audience and effectively implement changes in the organization without
compelling storytelling .
Application
In the Storytelling video , Francisco Patel said that “ Storytelling puts the human beings and
their experience front and center ” . The first step for that is to understand our audience .
In order to do that , I analysed my audience using these questions : Who will be watching
my presentation ? What is their level of knowledge about the employee engagement ,
performance and turnover ? What are their pain areas regarding these subjects ? How
can my presentation help them to succeed as leaders ?
After deepening my understanding about the audience , I did n’t go straight to
PowerPoint to start constructing my slides . Instead , I opened a document and wrote
what would be the story that I was going to tell them , what questions I would like to
answer and what feelings I would like to transmit . This way , I had clear goals for the
impact of my presentation on the audience - I was n’t putting myself and what I thought
that was important in the first place , the leaders ’ needs were the most important thing .
When I finally began to work on my presentation , I was able to curate the data and
analysis that I had to understand which pieces of information would contribute to my
storytelling , instead of starting with data and looking at the story as secondary . It
allowed me to have less data and graphics , but better ones . I also had moments of
reflection between me and the audience , in order to build suspense as by Andre
Martin ’s suggestions . To deeply connect with the audience , I also brought anonymous
employees commentaries regarding what engaged or disengaged them , hoping to
connect with their emotional side and to increase their empathy with the subject .
Insight
Focusing on the story rather on the data allowed me to connect more with the leaders
to whom I was presenting our analysis . The use of employees ’ commentaries was a
success , since the leaders were able to see beyond the demographic and they could
really empathize with the people behind the commentaries . The presentation flowed
effortlessly , since I was focused on the narrative behind the slides and not on the slides
themselves .
In the beginning , I believed that focusing on storytelling would make me take longer to
work on a presentation , but it was n’t true . Even though I had to take a different
approach than what I was used to , beginning with the story felt more natural and less
forced .
Approach
For my next presentations , I will definitely keep using storytelling tools . I look forward to
studying more about Storytelling with Data , since it can be specially tricky , but using the
tips provided in this course have already helped me improve my presentation skills .
I believe that storytelling is also useful in routine interactions ( such as meetings and
informal conversations ) , not only in presentations , and I ’ll focus on improving how I tell
the story in these situations as well .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge
I work in a People Analytics team of a technology company . People Analytics is the
collection and use of data in order to improve employee experience . Overall , our
mission is related to increasing engagement and performance , and decreasing
turnover . For many leaders , People Analytics is considered a new trend , since Human
Resources departments used to guide their decisions by their personal opinions , and
not by the use of data . Because of this , we are used to finding resistance when we
present our analysis and insights with leaders that are n’t used to this approach to
people management .
This week , I had the opportunity to share an analysis that our team did on the
relationship between development employee engagement , performance and turnover .
This presentation would be especially challenging , since I would present it directly to the
managers of an area with a high employee turnover , which is a sensitive point .
Selection
I selected the storytelling tool because People Analytics is not just about analyzing data ,
it ’s about telling a compelling story that will connect with the audience . We can have
data of the highest quality and use the best analytics tools , but we wo n’t be able to
engage the audience and effectively implement changes in the organization without
compelling storytelling .
Application
In the Storytelling video , Francisco Patel said that “ Storytelling puts the human beings and
their experience front and center ” . The first step for that is to understand our audience .
In order to do that , I analysed my audience using these questions : Who will be watching
my presentation ? What is their level of knowledge about the employee engagement ,
performance and turnover ? What are their pain areas regarding these subjects ? How
can my presentation help them to succeed as leaders ?
After deepening my understanding about the audience , I did n’t go straight to
PowerPoint to start constructing my slides . Instead , I opened a document and wrote
what would be the story that I was going to tell them , what questions I would like to
answer and what feelings I would like to transmit . This way , I had clear goals for the
impact of my presentation on the audience - I was n’t putting myself and what I thought
that was important in the first place , the leaders ’ needs were the most important thing .
When I finally began to work on my presentation , I was able to curate the data and
analysis that I had to understand which pieces of information would contribute to my
storytelling , instead of starting with data and looking at the story as secondary . It
allowed me to have less data and graphics , but better ones . I also had moments of
reflection between me and the audience , in order to build suspense as by Andre
Martin ’s suggestions . To deeply connect with the audience , I also brought anonymous
employees commentaries regarding what engaged or disengaged them , hoping to
connect with their emotional side and to increase their empathy with the subject .
Insight
Focusing on the story rather on the data allowed me to connect more with the leaders
to whom I was presenting our analysis . The use of employees ’ commentaries was a
success , since the leaders were able to see beyond the demographic and they could
really empathize with the people behind the commentaries . The presentation flowed
effortlessly , since I was focused on the narrative behind the slides and not on the slides
themselves .
In the beginning , I believed that focusing on storytelling would make me take longer to
work on a presentation , but it was n’t true . Even though I had to take a different
approach than what I was used to , beginning with the story felt more natural and less
forced .
Approach
For my next presentations , I will definitely keep using storytelling tools . I look forward to
studying more about Storytelling with Data , since it can be specially tricky , but using the
tips provided in this course have already helped me improve my presentation skills .
I believe that storytelling is also useful in routine interactions ( such as meetings and
informal conversations ) , not only in presentations , and I ’ll focus on improving how I tell
the story in these situations as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16960 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are Travelling agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be Sudanese . citizens , businesses , and non - citizens . I have used the technique of using a straw visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a Sculpture made of cardboard graphic of the problem domain . To develop the Sculpture graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back- stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view
does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the Sculpture made of cardboard graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a
collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are Travelling agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be Sudanese . citizens , businesses , and non - citizens . I have used the technique of using a straw visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a Sculpture made of cardboard graphic of the problem domain . To develop the Sculpture graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back- stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view
does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the Sculpture made of cardboard graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a
collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19926 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
To better and more efficiently meet the needs of our organization , our business , our stakeholders and our people we recently re - organized our HR ( Human Resources ) department . The major change we made was to integrate HR directly into the organization . We physically located ourselves as HR Business Partners in the various departments . This appears to be a great move , because we have created a direction towards becoming more business driven rather than business oriented . However , this move brought a surprising revelation that our employees had a lack of knowledge of what HR actually does . Obviously to be able to create value for our organization and our stakeholders a critical need was to provide knowledge of what HR brings to the table . What is HR ? What is our discipline , our value , our delivery ? What does HR do for the employee ?
Selection
I pondered the notion of using one of the design thinking tools to best communicate the knowledge I have of HR , and decided that storytelling would be an appropriate tool . I believe stories really provide a beneficial context to convey knowledge , and we certainly needed to create cause . Without cause as in “ what does HR do for me ? for our business ? ” , we would very much be disabled to generate value . As stated by Juan Torres ( Storytelling Tool , week 2 , lesson 4 ) “ a cause is something that ignites people , and unites people ” and establishing a cause was essential for a newly re- organized HR . We were dependent on creating consensus of the value creation of HR to make the new organization work .
Application
I built a narrative about the lifecycle of an employee in our organization and thereby made it possible to take my audience on a somewhat familiar journey described from various perspectives ; from the HR perspective , from an employee perspective and from the overall business perspective . I created a real story describing HR involvement from A to Z. From being present at a career fair at a university , catching interest of the promising student , thereby explaining the recruitment process , understanding the tension of the candidate during the interviews , how we on boarded the new employee to our organization , lack of management involvement , the discussions with our hierarchy on personnel movements , career development etc .
I told a story of an employee , the challenges the employee faced in our organization and how we solved the challenges . I also went into issues that were not handled well and allowed the audience to intervene with issues they had faced themselves . Through telling this story I felt I was able to help my audience see the necessary connections of what HR does , how we are involved with them , what I want to do as an HR Business Partner for them , and they were able to voice their needs .
Insight
I really got to experience what a powerful and meaningful exercise storytelling can be . By identifying my audiences ’ needs and bringing to their attention a sense of purpose was truly rewarding . I believe when people were given the opportunity to identify themselves with the characters in my story , it made them
think about their own experiences and maybe even more importantly question their current and future needs . By allowing myself and the audience to empathize with each other it enabled me to uncover their needs and aspirations . I thereby was able to better position myself to cooperate and to build solutions that benefit themselves and our organization . It allowed me to show engagement for my discipline and for my audience . It allowed me to care and it allowed us all to share .
I experienced that the story activated emotions as the whole audience was familiar with parts of the story . In fact they were and are the story . I am the story and our organization is the story , and by inviting audience into my knowledge I am invited by them to envision the future together .
Approach
I am still mesmerized by the positive effect of turning an information session into a compelling story . By finding a common ground for my audience and thereby capturing their attention has generated trust , credibility , cooperation , understanding and opportunities . From being something diffuse and distant people now see value and support . We better see each other and more importantly we more frequently work towards a common goal . We want to see each other succeed . At this point I find it difficult to see a different approach . However , I see a need to flip the coin and invite the audience to tell their story . I also believe our organization could benefit from recognizing design thinking tools , hence I have turned this story into a success story to promote and put design thinking on our business agenda .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
To better and more efficiently meet the needs of our organization , our business , our stakeholders and our people we recently re - organized our HR ( Human Resources ) department . The major change we made was to integrate HR directly into the organization . We physically located ourselves as HR Business Partners in the various departments . This appears to be a great move , because we have created a direction towards becoming more business driven rather than business oriented . However , this move brought a surprising revelation that our employees had a lack of knowledge of what HR actually does . Obviously to be able to create value for our organization and our stakeholders a critical need was to provide knowledge of what HR brings to the table . What is HR ? What is our discipline , our value , our delivery ? What does HR do for the employee ?
Selection
I pondered the notion of using one of the design thinking tools to best communicate the knowledge I have of HR , and decided that storytelling would be an appropriate tool . I believe stories really provide a beneficial context to convey knowledge , and we certainly needed to create cause . Without cause as in “ what does HR do for me ? for our business ? ” , we would very much be disabled to generate value . As stated by Juan Torres ( Storytelling Tool , week 2 , lesson 4 ) “ a cause is something that ignites people , and unites people ” and establishing a cause was essential for a newly re- organized HR . We were dependent on creating consensus of the value creation of HR to make the new organization work .
Application
I built a narrative about the lifecycle of an employee in our organization and thereby made it possible to take my audience on a somewhat familiar journey described from various perspectives ; from the HR perspective , from an employee perspective and from the overall business perspective . I created a real story describing HR involvement from A to Z. From being present at a career fair at a university , catching interest of the promising student , thereby explaining the recruitment process , understanding the tension of the candidate during the interviews , how we on boarded the new employee to our organization , lack of management involvement , the discussions with our hierarchy on personnel movements , career development etc .
I told a story of an employee , the challenges the employee faced in our organization and how we solved the challenges . I also went into issues that were not handled well and allowed the audience to intervene with issues they had faced themselves . Through telling this story I felt I was able to help my audience see the necessary connections of what HR does , how we are involved with them , what I want to do as an HR Business Partner for them , and they were able to voice their needs .
Insight
I really got to experience what a powerful and meaningful exercise storytelling can be . By identifying my audiences ’ needs and bringing to their attention a sense of purpose was truly rewarding . I believe when people were given the opportunity to identify themselves with the characters in my story , it made them
think about their own experiences and maybe even more importantly question their current and future needs . By allowing myself and the audience to empathize with each other it enabled me to uncover their needs and aspirations . I thereby was able to better position myself to cooperate and to build solutions that benefit themselves and our organization . It allowed me to show engagement for my discipline and for my audience . It allowed me to care and it allowed us all to share .
I experienced that the story activated emotions as the whole audience was familiar with parts of the story . In fact they were and are the story . I am the story and our organization is the story , and by inviting audience into my knowledge I am invited by them to envision the future together .
Approach
I am still mesmerized by the positive effect of turning an information session into a compelling story . By finding a common ground for my audience and thereby capturing their attention has generated trust , credibility , cooperation , understanding and opportunities . From being something diffuse and distant people now see value and support . We better see each other and more importantly we more frequently work towards a common goal . We want to see each other succeed . At this point I find it difficult to see a different approach . However , I see a need to flip the coin and invite the audience to tell their story . I also believe our organization could benefit from recognizing design thinking tools , hence I have turned this story into a success story to promote and put design thinking on our business agenda .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15513 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Plant nursery - Learning Launch Tool # 4
1 . Challenge :
Surrounding ourselves with plants has a positive impact on us . It improves our mood , reduces
the negative effects of stress and boosts creativity . However , since last March ( when the
lockdown was settled here in Buenos Aires , Argentina due to COVID ) our customer , a local plant
nursery has been undergoing a continuous fall in sales . The current scenario is : the shop is
closed ( only online sales are available ) and home plant maintenance service provided has to be
cut off .
I work as a consultant for startups , small & medium size businesses helping them to find
tailor - made solutions to their problems . In this case , my challenge in this case is to develop and
test ideas that help them to recover from the drop in sales .
2 . Selection :
I selected # 4 Learning Launch . It is a tool that allows us to do experiments ( in the field ) that
must be fast and cheap to test an idea ( hypothesis ) . Here , we already have a business running
that is losing its customers and we need to get out and talk to customers very very quickly ( * ) .
Let 's see next how the tool was applied .
( * ) see video lecture W4 Learning launch Tool 3:48 min
3 . Application :
Possible scenario : Due to the economic crisis derived from lockdown , customers cut their expenditures on non - essential goods ( e. g. plants ) . Therefore the 1st Idea was to bring them payment facilities
Key
Assumption
Who ? How ? Time Frame
Cost
# 1 Offer customers to pay in a monthly installments
Sales departm ent
select a small group of customers ( 30 out of 220 ) and conduct regular interviews to collect data
30 days No extra cost involved ( Interviews were conducted during the working day )
During the interviews ( video call ) , the customers had the chance to show their plants , many of them were about to droop ( wither ) due to the lack of maintenance ( Remember that service provided by the plant nursery had to be cut off . Customers were more willing to express their need of having a maintenance service rather than hearing any installment plan .
After seeing that , the idea # 1 was disconfirmed and lead to # 2
Key
Assumption
Who ? How ? Time Frame
Cost
# 2 Create a “ Botanical Clinic ” online service to customers
Botanist By holding video calls the botanist monitored the evolution of the plants and applied corrective actions . Also designed kits ready - to - use for specific plant treatments
30 days No extra cost involved ( service were provided by the botanist of the plant nursery )
4 . Insight :
Regarding to the challenge , as a result of idea # 2 The customers feel sure that the money they
spend in plants would not go to the “ trash can ” and also it was observed an increase of new
purchasing orders . It is important to emphasize the concept of insight : it is simply the point that
leads us to the path of that solution , not the solution .
Regarding to Design Thinking , The detected insights will allow us to know the need or key
problem on which to build the project and thus seek those solutions different from the usual
ones . As it is an element of deep analysis , the innovation carried out is much more disruptive
and transformative than the one achieved when we base on the apparent needs of the users .
5 . Approach :
If I would start again , I would do something different . I will join the botanist in the first interview
( together with the sales person ) with the customer . Why ? So as to have a more complete
understanding of the situation ( Remember video W4 Strategic Opportunities : “ Diversity of
perspective and experience that brings with it the potential for real innovation ” . Also it is
important to keep in mind the concept of “ co - create ” : People who are different from one another ,
can co - create with one another .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Plant nursery - Learning Launch Tool # 4
1 . Challenge :
Surrounding ourselves with plants has a positive impact on us . It improves our mood , reduces
the negative effects of stress and boosts creativity . However , since last March ( when the
lockdown was settled here in Buenos Aires , Argentina due to COVID ) our customer , a local plant
nursery has been undergoing a continuous fall in sales . The current scenario is : the shop is
closed ( only online sales are available ) and home plant maintenance service provided has to be
cut off .
I work as a consultant for startups , small & medium size businesses helping them to find
tailor - made solutions to their problems . In this case , my challenge in this case is to develop and
test ideas that help them to recover from the drop in sales .
2 . Selection :
I selected # 4 Learning Launch . It is a tool that allows us to do experiments ( in the field ) that
must be fast and cheap to test an idea ( hypothesis ) . Here , we already have a business running
that is losing its customers and we need to get out and talk to customers very very quickly ( * ) .
Let 's see next how the tool was applied .
( * ) see video lecture W4 Learning launch Tool 3:48 min
3 . Application :
Possible scenario : Due to the economic crisis derived from lockdown , customers cut their expenditures on non - essential goods ( e. g. plants ) . Therefore the 1st Idea was to bring them payment facilities
Key
Assumption
Who ? How ? Time Frame
Cost
# 1 Offer customers to pay in a monthly installments
Sales departm ent
select a small group of customers ( 30 out of 220 ) and conduct regular interviews to collect data
30 days No extra cost involved ( Interviews were conducted during the working day )
During the interviews ( video call ) , the customers had the chance to show their plants , many of them were about to droop ( wither ) due to the lack of maintenance ( Remember that service provided by the plant nursery had to be cut off . Customers were more willing to express their need of having a maintenance service rather than hearing any installment plan .
After seeing that , the idea # 1 was disconfirmed and lead to # 2
Key
Assumption
Who ? How ? Time Frame
Cost
# 2 Create a “ Botanical Clinic ” online service to customers
Botanist By holding video calls the botanist monitored the evolution of the plants and applied corrective actions . Also designed kits ready - to - use for specific plant treatments
30 days No extra cost involved ( service were provided by the botanist of the plant nursery )
4 . Insight :
Regarding to the challenge , as a result of idea # 2 The customers feel sure that the money they
spend in plants would not go to the “ trash can ” and also it was observed an increase of new
purchasing orders . It is important to emphasize the concept of insight : it is simply the point that
leads us to the path of that solution , not the solution .
Regarding to Design Thinking , The detected insights will allow us to know the need or key
problem on which to build the project and thus seek those solutions different from the usual
ones . As it is an element of deep analysis , the innovation carried out is much more disruptive
and transformative than the one achieved when we base on the apparent needs of the users .
5 . Approach :
If I would start again , I would do something different . I will join the botanist in the first interview
( together with the sales person ) with the customer . Why ? So as to have a more complete
understanding of the situation ( Remember video W4 Strategic Opportunities : “ Diversity of
perspective and experience that brings with it the potential for real innovation ” . Also it is
important to keep in mind the concept of “ co - create ” : People who are different from one another ,
can co - create with one another .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9972 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
1 . Challenge : Describe your challenge , including all relevant information .
Visualization is the tool of my choice for proposing a long - old process change .
I needed to propose something to my senior management . Given the diverse group of individuals with varied background , this tool becomes handy in explaining the problem in a visual way and get their thinking into same line .
Usually I create PowerPoint presentations to ensure we the problem , especially , unstructured problem is explained .
This allows to explain the problem and make everyone understand the problem . Recently to propose a process change I used this technique to explain the current limitations , challenges , drawbacks and with the new solution , what would change .
This brought the groups buy - in to think about solutions .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) .
Whenever we have to propose a change to long old process , there is an initial resistance to accept the problems in the process . It has become a habit for the organization to accept the way it is . It becomes very difficult to distinguish what is root cause and what is the symptom . Many times , by addressing the symptom is taken as a cure for the problem .
Hence , I chose this tool to explain the problem in more visual manner , which got attention and with examples I explained it to the management team .
This tool not only gave an way to structure an undefined problem but also provided the framework to think in all possible perspectives . Added a screenshot for reference .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
Here is the list of steps I performed to explain my proposal
1 . Started with putting the facts in my organization
a. Drawbacks
b. Challenges c. Duplication of effort
d. Lack of intrinsic motivation e. No formal recognition
2 . Backed the above with thorough research and shared the insights 3 . Proposed a design criterion – a simple 3 staged development 4 . Raise the question of What If ?
a. Proposed multiple ideas
b. Brainstormed on the ideas c. Evaluated the ideas
5 . During this process , explained the bigger picture and what Definition of Done looks like 6 . To take it to next level , and to get “ wow ” factor 7 . Proposed a detailed step / step process involved to achieve the overall outcome
8 . Visualized the End Result with additional reality check ( added for reference )
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
1 . This tool not only gave an way to structure an undefined problem but also provided the
framework to think in all possible perspectives .
2 . It helped detailing all possible questions in each phase with clear questions
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
1 . Implementing the proposed solution in a smaller group
2 . Receive feedback on the proposed solution
3 . Curate and alter the solution based on feedback
4 . Create a continuous loop and feedback mechanism
5 . Visualize the outcome by quantifying the improvement
6 . Make micro improvement
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
1 . Challenge : Describe your challenge , including all relevant information .
Visualization is the tool of my choice for proposing a long - old process change .
I needed to propose something to my senior management . Given the diverse group of individuals with varied background , this tool becomes handy in explaining the problem in a visual way and get their thinking into same line .
Usually I create PowerPoint presentations to ensure we the problem , especially , unstructured problem is explained .
This allows to explain the problem and make everyone understand the problem . Recently to propose a process change I used this technique to explain the current limitations , challenges , drawbacks and with the new solution , what would change .
This brought the groups buy - in to think about solutions .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) .
Whenever we have to propose a change to long old process , there is an initial resistance to accept the problems in the process . It has become a habit for the organization to accept the way it is . It becomes very difficult to distinguish what is root cause and what is the symptom . Many times , by addressing the symptom is taken as a cure for the problem .
Hence , I chose this tool to explain the problem in more visual manner , which got attention and with examples I explained it to the management team .
This tool not only gave an way to structure an undefined problem but also provided the framework to think in all possible perspectives . Added a screenshot for reference .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
Here is the list of steps I performed to explain my proposal
1 . Started with putting the facts in my organization
a. Drawbacks
b. Challenges c. Duplication of effort
d. Lack of intrinsic motivation e. No formal recognition
2 . Backed the above with thorough research and shared the insights 3 . Proposed a design criterion – a simple 3 staged development 4 . Raise the question of What If ?
a. Proposed multiple ideas
b. Brainstormed on the ideas c. Evaluated the ideas
5 . During this process , explained the bigger picture and what Definition of Done looks like 6 . To take it to next level , and to get “ wow ” factor 7 . Proposed a detailed step / step process involved to achieve the overall outcome
8 . Visualized the End Result with additional reality check ( added for reference )
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
1 . This tool not only gave an way to structure an undefined problem but also provided the
framework to think in all possible perspectives .
2 . It helped detailing all possible questions in each phase with clear questions
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
1 . Implementing the proposed solution in a smaller group
2 . Receive feedback on the proposed solution
3 . Curate and alter the solution based on feedback
4 . Create a continuous loop and feedback mechanism
5 . Visualize the outcome by quantifying the improvement
6 . Make micro improvement
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18164 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 4 Courses
Write Professional Emails in
English
Speak English Professionally : In
Person , Online & On the Phone
Build Your Professional
ePortfolio in English
Take Your English
Communication Skills to the
Next Level
Marcos Williams , M.A. ,
Maria Williams , M.A.T. ,
Maria Williams , M.S. ,
Marcos Williams ,
Ph.D.
04/29/2020
Neha Sharma
has successfully completed the online , non - credit Specialization
Improve Your English
Communication Skills
This Specialization helps you improve your professional
communication in English for successful business interactions .
Each course focuses on a particular area of communication in
English : writing emails , speaking at meetings and interviews ,
giving presentations , and networking online . Whether you want to
communicate to potential employers , employees , partners or
clients , better English communication can help you achieve your
language and professional goals . The Capstone will focus
especially on making those important connections to take your
career or business to the next level . Make yourself more
competitive by improving your English through this Specialization :
Improve Your English Communication Skills .
The online specialization named in this certificate may draw on material from courses taught on - campus , but the included
courses are not equivalent to on - campus courses . Participation in this online specialization does not constitute enrollment at
this university . This certificate does not confer a University grade , course credit or degree , and it does not verify the identity of
the learner .
Verify this certificate at :
http://www.burns-lopez.com/categories/appabout.asp
| EMAIL:
ID_NUM:
NAME_STUDENT: Neha Sharma
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://www.burns-lopez.com/categories/appabout.asp
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 4 Courses
Write Professional Emails in
English
Speak English Professionally : In
Person , Online & On the Phone
Build Your Professional
ePortfolio in English
Take Your English
Communication Skills to the
Next Level
Marcos Williams , M.A. ,
Maria Williams , M.A.T. ,
Maria Williams , M.S. ,
Marcos Williams ,
Ph.D.
04/29/2020
Neha Sharma
has successfully completed the online , non - credit Specialization
Improve Your English
Communication Skills
This Specialization helps you improve your professional
communication in English for successful business interactions .
Each course focuses on a particular area of communication in
English : writing emails , speaking at meetings and interviews ,
giving presentations , and networking online . Whether you want to
communicate to potential employers , employees , partners or
clients , better English communication can help you achieve your
language and professional goals . The Capstone will focus
especially on making those important connections to take your
career or business to the next level . Make yourself more
competitive by improving your English through this Specialization :
Improve Your English Communication Skills .
The online specialization named in this certificate may draw on material from courses taught on - campus , but the included
courses are not equivalent to on - campus courses . Participation in this online specialization does not constitute enrollment at
this university . This certificate does not confer a University grade , course credit or degree , and it does not verify the identity of
the learner .
Verify this certificate at :
http://www.burns-lopez.com/categories/appabout.asp
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Neha Sharma"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://www.burns-lopez.com/categories/appabout.asp"
],
"USERNAME": []
} | 1798 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind mapping tool
Challenge
My bank was formally known as a bank of the military which mainly served customers working in the army and state - owned enterprises . It recently changed its business strategy to transform from a traditional bank to a digital bank which is toward to the young . Our challenge is to develop new products that helps the youth to manage their personal financial problems .
Selection
To get the big picture , we extracted data from our system about this segment as well as did an online survey and organized interviews with a group of customers aged from 18 - 35 . We chose the Mind mapping tool because it can help us to pick out new information and to define insights of our target customers from our collected data , then had very new assumptions for our new products .
Application
We conducted an online survey and invited a group of customers aged from 18 - 35 to an interview to figure out how they feel about us , what trouble they experienced with us , their habits in personal financial management .
Next , we held a workshop and invited a group of 20 internal young staff . Attendees were divided into groups of 5 - 6 people . Each participant had 10 minutes to go through and take notes of what they felt impressed by the research result shown on some big posters in the meeting room .
Then , each group worked internally to share what they learn from the research and stick notes into groups that are related . After finding out the insights of each cluster , they discussed and generated as many as possible ideas for developing new products .
Insight
Thanks to diverse participants and the mind mapping tool , we understood and found out many new insights of different groups of customers such as couples , newly wedding couples , students , etc . This result exceeded our expectations in comparison with the traditional way of brainstorming and help to create criteria design for the next workshop .
Approach
Next time , I will combine the tool visualization and mind mapping tools . Besides , I can invite some people from outside to join the workshop to get further broad insights .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind mapping tool
Challenge
My bank was formally known as a bank of the military which mainly served customers working in the army and state - owned enterprises . It recently changed its business strategy to transform from a traditional bank to a digital bank which is toward to the young . Our challenge is to develop new products that helps the youth to manage their personal financial problems .
Selection
To get the big picture , we extracted data from our system about this segment as well as did an online survey and organized interviews with a group of customers aged from 18 - 35 . We chose the Mind mapping tool because it can help us to pick out new information and to define insights of our target customers from our collected data , then had very new assumptions for our new products .
Application
We conducted an online survey and invited a group of customers aged from 18 - 35 to an interview to figure out how they feel about us , what trouble they experienced with us , their habits in personal financial management .
Next , we held a workshop and invited a group of 20 internal young staff . Attendees were divided into groups of 5 - 6 people . Each participant had 10 minutes to go through and take notes of what they felt impressed by the research result shown on some big posters in the meeting room .
Then , each group worked internally to share what they learn from the research and stick notes into groups that are related . After finding out the insights of each cluster , they discussed and generated as many as possible ideas for developing new products .
Insight
Thanks to diverse participants and the mind mapping tool , we understood and found out many new insights of different groups of customers such as couples , newly wedding couples , students , etc . This result exceeded our expectations in comparison with the traditional way of brainstorming and help to create criteria design for the next workshop .
Approach
Next time , I will combine the tool visualization and mind mapping tools . Besides , I can invite some people from outside to join the workshop to get further broad insights .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20070 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and Selection
I have done a few other online coursed on DT and amongst all the tools that I have learnt storytelling has become my favourite . Since it based on story , there is virtually no limit to the imagination that you can use to craft and weave stories .
I am a customer service and customer experience management consultant . I work primarily with small and medium companies in the IT Infrastructure services industry and in the hospitality industry . As a part of my consulting services I also train and conduct workshops for my customer ’s teams on how to improve the customer service they give to their customers . Most of the participants in these workshops are in the lower and mid - management category and most of them are in the 40 - plus age group . Many of them do not have formal training in customer service . Many of them deal with irate customers every day and managing the customers is a big challenge . Earlier I used to do a very text - based slideshow presentation to them . But I soon realised that I was not able to connect with them and invoke their interest in the training as they were not used to classroom type trainings . Their participation level used to also go down . Then I then started sharing stories with examples of bad and good customer service for each different aspect of service . Most of the stories came from my own background in customer services field and the others were what I had read about . I noticed a drastic change in their participants and some of them also shared their own experiences through stories and this made the training session very interactive and interesting to all the participants .
Application
I was once taking a customer service training for the customer - facing staff of the hotel chain which included the front - office staff , the restaurant staff , the concierge and his team and a few management team members as well .
I was talking about the need to empower the employees especially the customer facing members so that in case of any problems they could take immediate and necessary steps for the guest without waiting for multiple levels of approvals . As an example , and to drive home the point I recounted a story based on my own personal experience . Once I was on a vacation in a remote jungle resort in South India with my wife who was five months in her pregnancy . Unfortunately , one night she developed some complications and had to be rushed to the nearest hospital which was in a town a couple of hours of drive away through dense and elephant infested forests . However , the resort team went out of their way to help us and arranged everything including ambulance to ensure that my wife reached the hospital without any problems . The resort staff did this on their own initiative without waiting for approvals from their management .
On hearing my story , one of the management team members of the hotel chain who was part of the training program came to me told me that this story was a big eye - opener for them . Their hotel did not have employee empowerment policies in place and in fact they had a very rigid formal hierarchical structure which required lots of approvals . They would now make the changes in their policies immediately .
Insight and Approach
When the management member said that they would change their policies , I realised how powerful storytelling as a tool can be . If I had tried to convey the same message using normal slide presentation I might not have been able to drive home the point so well and so vividly . But listening to the story their mind could paint a picture of the incident and the importance of the employee empowerment .
I encouraged the participants to also share their own stories of incidents wherein they had helped their guests beyond the normal call of duty and many of the participants shared their own stories . Listening to these stories the management also realised another area where they were lacking – a formal process to recognise and reward employees who were delivering excellent service to their customers .
I have realised that people find it interesting and easier to remember something when it is conveyed through a story .
This course has further emphasised the importance of story telling to me and I intend to use it much more going forward .
I also started asking them to share their own stories based on their own experiences during the workshop and especially how they handled a difficult customer situation . This really helps the participants to open up and makes the training much more interactive .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and Selection
I have done a few other online coursed on DT and amongst all the tools that I have learnt storytelling has become my favourite . Since it based on story , there is virtually no limit to the imagination that you can use to craft and weave stories .
I am a customer service and customer experience management consultant . I work primarily with small and medium companies in the IT Infrastructure services industry and in the hospitality industry . As a part of my consulting services I also train and conduct workshops for my customer ’s teams on how to improve the customer service they give to their customers . Most of the participants in these workshops are in the lower and mid - management category and most of them are in the 40 - plus age group . Many of them do not have formal training in customer service . Many of them deal with irate customers every day and managing the customers is a big challenge . Earlier I used to do a very text - based slideshow presentation to them . But I soon realised that I was not able to connect with them and invoke their interest in the training as they were not used to classroom type trainings . Their participation level used to also go down . Then I then started sharing stories with examples of bad and good customer service for each different aspect of service . Most of the stories came from my own background in customer services field and the others were what I had read about . I noticed a drastic change in their participants and some of them also shared their own experiences through stories and this made the training session very interactive and interesting to all the participants .
Application
I was once taking a customer service training for the customer - facing staff of the hotel chain which included the front - office staff , the restaurant staff , the concierge and his team and a few management team members as well .
I was talking about the need to empower the employees especially the customer facing members so that in case of any problems they could take immediate and necessary steps for the guest without waiting for multiple levels of approvals . As an example , and to drive home the point I recounted a story based on my own personal experience . Once I was on a vacation in a remote jungle resort in South India with my wife who was five months in her pregnancy . Unfortunately , one night she developed some complications and had to be rushed to the nearest hospital which was in a town a couple of hours of drive away through dense and elephant infested forests . However , the resort team went out of their way to help us and arranged everything including ambulance to ensure that my wife reached the hospital without any problems . The resort staff did this on their own initiative without waiting for approvals from their management .
On hearing my story , one of the management team members of the hotel chain who was part of the training program came to me told me that this story was a big eye - opener for them . Their hotel did not have employee empowerment policies in place and in fact they had a very rigid formal hierarchical structure which required lots of approvals . They would now make the changes in their policies immediately .
Insight and Approach
When the management member said that they would change their policies , I realised how powerful storytelling as a tool can be . If I had tried to convey the same message using normal slide presentation I might not have been able to drive home the point so well and so vividly . But listening to the story their mind could paint a picture of the incident and the importance of the employee empowerment .
I encouraged the participants to also share their own stories of incidents wherein they had helped their guests beyond the normal call of duty and many of the participants shared their own stories . Listening to these stories the management also realised another area where they were lacking – a formal process to recognise and reward employees who were delivering excellent service to their customers .
I have realised that people find it interesting and easier to remember something when it is conveyed through a story .
This course has further emphasised the importance of story telling to me and I intend to use it much more going forward .
I also started asking them to share their own stories based on their own experiences during the workshop and especially how they handled a difficult customer situation . This really helps the participants to open up and makes the training much more interactive .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8787 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection :
Every storytelling exercise should begin by asking : Who is my audience and what is the message I want to share with them ? Each decision about your story should flow from those questions . Sachs says that leaders should ask , “ What is the core moral that I ’m trying to implant in my team ? ” and “ How can I boil that down to a compelling single statement ? ” For instance , if your team is behaving as if failure is not an option , you might decide to impart the message that failure is actually the grandfather of success . Or if you are trying to convince senior leaders to take a risk by supporting your project , you could convey that most companies are built on taking smart chances . First settle on your ultimate message ; then you can figure out the best way to illustrate it .
Application :
Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values.[1 ] Crucial elements of stories and storytelling include plot , characters and narrative point of view .
Insight and Approach :
Storytelling is one of the marketing world ’s new darlings . It ’s a marketing strategy that has made its way into everywhere from board rooms to mom and pop stores . Storytelling is even being hailed as the single most powerful business skill for the next decade .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection :
Every storytelling exercise should begin by asking : Who is my audience and what is the message I want to share with them ? Each decision about your story should flow from those questions . Sachs says that leaders should ask , “ What is the core moral that I ’m trying to implant in my team ? ” and “ How can I boil that down to a compelling single statement ? ” For instance , if your team is behaving as if failure is not an option , you might decide to impart the message that failure is actually the grandfather of success . Or if you are trying to convince senior leaders to take a risk by supporting your project , you could convey that most companies are built on taking smart chances . First settle on your ultimate message ; then you can figure out the best way to illustrate it .
Application :
Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values.[1 ] Crucial elements of stories and storytelling include plot , characters and narrative point of view .
Insight and Approach :
Storytelling is one of the marketing world ’s new darlings . It ’s a marketing strategy that has made its way into everywhere from board rooms to mom and pop stores . Storytelling is even being hailed as the single most powerful business skill for the next decade .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13551 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Design Thinking Tool : Storytelling
Challenge
I work in a Customer Insights and Analytics team and we were tasked with coming up with a retail customer loyalty model . In Nigeria , the concept of customer loyalty in the financial industry is rare . This meant that we had insufficient local data to work with . After going the route of a survey , we had gotten additional information to come up with a model . The challenge now was translating our findings into a model that would easily understood by the retail stakeholders .
Selection
It was not hard deciding on adopting the visualization tool because of its ability to convey messages with imagery . Images , when combined with a little literature had proven to be powerful in historical tasks I handled .
Application
To drive home my point in the most simplistic method , I utilized a combination of SmartArt graphics and icons from google . Smart art was effective in describing the elements that determine the value of a good loyalty scheme and used relatable icons to points and rankings . A good example is the use of a ladder to present the different cadres of customers based on accrued loyalty points .
Insight & Approach
The presentation was certainly insightful as the audience were engaged and understood the overall idea enough to request some modifications . However , I learnt that I could have incorporated a bit of storytelling by illustrating the emotional experiences a customer would go through from awareness to finally redeeming the points . That I believe , would have further immersed the audience and , perhaps , trigger some more viable suggestions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Design Thinking Tool : Storytelling
Challenge
I work in a Customer Insights and Analytics team and we were tasked with coming up with a retail customer loyalty model . In Nigeria , the concept of customer loyalty in the financial industry is rare . This meant that we had insufficient local data to work with . After going the route of a survey , we had gotten additional information to come up with a model . The challenge now was translating our findings into a model that would easily understood by the retail stakeholders .
Selection
It was not hard deciding on adopting the visualization tool because of its ability to convey messages with imagery . Images , when combined with a little literature had proven to be powerful in historical tasks I handled .
Application
To drive home my point in the most simplistic method , I utilized a combination of SmartArt graphics and icons from google . Smart art was effective in describing the elements that determine the value of a good loyalty scheme and used relatable icons to points and rankings . A good example is the use of a ladder to present the different cadres of customers based on accrued loyalty points .
Insight & Approach
The presentation was certainly insightful as the audience were engaged and understood the overall idea enough to request some modifications . However , I learnt that I could have incorporated a bit of storytelling by illustrating the emotional experiences a customer would go through from awareness to finally redeeming the points . That I believe , would have further immersed the audience and , perhaps , trigger some more viable suggestions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10708 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge
Two years ago , I joined a company as head of purchasing . Defining process for request for quotations , selecting best suppliers and developing them , building strategies per category to support the business were priorities for my team and I. To follow suppliers ’ performance , we defined five performance pillars : Compliance / CSR , Quality , Service level , Competitiveness and Innovation . Till now , we focused on the four first pillars as it was necessary to set and put in place strong basics to strengthen our SRM in a first step . The purpose was also to give time to our colleagues from other departments ( quality , logistics … ) to better understand them and learn how to contribute to them ; as theses five pillars were implemented before , in the company . Now , it is time to go further and to develop innovation with our suppliers and to identify some new potential projects that could answer to our clients ‘ expectations and contribute even more to our company performance .
Selection
To help us being efficient and creative , mind mapping is a very interesting tool . It will be the first time that we used it within my team . The goal is to use it collectively with our colleagues from different departments to have their inputs .
Application
To prepare the mind mapping , collecting data , carry out interviews , reading articles about innovation linked to our activity ( or not ) are needed upstream . Interviews with our colleagues from the marketing and from sales will be key : to understand our clients ’ expectations about products innovation and to have information concerning our competitors with benchmarks . For the mind mapping session , participants will be some colleagues from the marketing , design , sales , quality , production , purchasing and some volunteers interested in the subject ( 10 - 12 people ) . The aim is to have different ideas and point of views - to keep a broad approach . It should take 2 hours . On the walls of the meeting room , I will put the data collected during the interviews ( brand strategy , clients ’ profiles and expectations , competitors ’ products , top sales products , portfolio analysis , products pictures … ) . After a quick introduction to remind the goal of this mind mapping ( “ what is products innovation for our clients , what are their expectations and what can we propose ? ” ) , participants will be able to read and discover the different data during 30min , by themselves and individually . I will ask them to note any item that could generate new ideas , and items that are less interesting . Then , they will share by group of 5 - 6 people using a paperboard ( 30min ) . Each member will present his notes to the others , and the team will gather observations linked to the same theme by doing clusters . Finally , both teams will share with the other and it will be time to understand what the observations really imply . It will be useful to often ask : “ so what ? ” We will go on until insights emerge for each clusters ( 1 hour ) . The connections between clusters will be also discussed and represented . Thanks to this first mind mapping , 4 - 5 main design criteria could be identified . Then , interviews with our suppliers will complete and enrich our reflection . Identifying what they can propose in terms of products or production process and what are their strategy and roadmap for innovation will be very helpful . To challenge our design criteria and go on with the project , a next step could be organizing a brainstorm with our suppliers and with internal stakeholders !
Insight & Approach Mind mapping is new for my team and I , so it will be exciting to test and use this new tool . Organizing a mind mapping will be an opportunity to gather people from different departments , to have their input and to talk about innovation and how it can contribute to our company business . Doing the mind mapping collaboratively will strengthen adhesion to the project during the next phases and our group cohesion . It will also enable us to understand all the data we have , more deeply and efficiently . Thus , our discussions with our suppliers will be more relevant concerning innovation topic . It will help us to organize our work and the next steps of the projects ( brainstorms , learning launches … ) . I am sure that my team and I will learn a lot . Adding other insights and feedbacks is too early for the moment , as I did not experiment mind mapping already . Once the first mind mapping is done , I think I will be able to use it for other purposes and improve the way I am managing it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge
Two years ago , I joined a company as head of purchasing . Defining process for request for quotations , selecting best suppliers and developing them , building strategies per category to support the business were priorities for my team and I. To follow suppliers ’ performance , we defined five performance pillars : Compliance / CSR , Quality , Service level , Competitiveness and Innovation . Till now , we focused on the four first pillars as it was necessary to set and put in place strong basics to strengthen our SRM in a first step . The purpose was also to give time to our colleagues from other departments ( quality , logistics … ) to better understand them and learn how to contribute to them ; as theses five pillars were implemented before , in the company . Now , it is time to go further and to develop innovation with our suppliers and to identify some new potential projects that could answer to our clients ‘ expectations and contribute even more to our company performance .
Selection
To help us being efficient and creative , mind mapping is a very interesting tool . It will be the first time that we used it within my team . The goal is to use it collectively with our colleagues from different departments to have their inputs .
Application
To prepare the mind mapping , collecting data , carry out interviews , reading articles about innovation linked to our activity ( or not ) are needed upstream . Interviews with our colleagues from the marketing and from sales will be key : to understand our clients ’ expectations about products innovation and to have information concerning our competitors with benchmarks . For the mind mapping session , participants will be some colleagues from the marketing , design , sales , quality , production , purchasing and some volunteers interested in the subject ( 10 - 12 people ) . The aim is to have different ideas and point of views - to keep a broad approach . It should take 2 hours . On the walls of the meeting room , I will put the data collected during the interviews ( brand strategy , clients ’ profiles and expectations , competitors ’ products , top sales products , portfolio analysis , products pictures … ) . After a quick introduction to remind the goal of this mind mapping ( “ what is products innovation for our clients , what are their expectations and what can we propose ? ” ) , participants will be able to read and discover the different data during 30min , by themselves and individually . I will ask them to note any item that could generate new ideas , and items that are less interesting . Then , they will share by group of 5 - 6 people using a paperboard ( 30min ) . Each member will present his notes to the others , and the team will gather observations linked to the same theme by doing clusters . Finally , both teams will share with the other and it will be time to understand what the observations really imply . It will be useful to often ask : “ so what ? ” We will go on until insights emerge for each clusters ( 1 hour ) . The connections between clusters will be also discussed and represented . Thanks to this first mind mapping , 4 - 5 main design criteria could be identified . Then , interviews with our suppliers will complete and enrich our reflection . Identifying what they can propose in terms of products or production process and what are their strategy and roadmap for innovation will be very helpful . To challenge our design criteria and go on with the project , a next step could be organizing a brainstorm with our suppliers and with internal stakeholders !
Insight & Approach Mind mapping is new for my team and I , so it will be exciting to test and use this new tool . Organizing a mind mapping will be an opportunity to gather people from different departments , to have their input and to talk about innovation and how it can contribute to our company business . Doing the mind mapping collaboratively will strengthen adhesion to the project during the next phases and our group cohesion . It will also enable us to understand all the data we have , more deeply and efficiently . Thus , our discussions with our suppliers will be more relevant concerning innovation topic . It will help us to organize our work and the next steps of the projects ( brainstorms , learning launches … ) . I am sure that my team and I will learn a lot . Adding other insights and feedbacks is too early for the moment , as I did not experiment mind mapping already . Once the first mind mapping is done , I think I will be able to use it for other purposes and improve the way I am managing it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14136 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge :
I ’m an EMBA ( Executive MBA ) program Manager . In our program , there are leaders and top managers of diverse educational & professional background . One of the main objective of our program is to develop the participants ’ leadership . Within the leadership related content , one outdoor seminar is very appreciated and we have kept the partnership for almost 10 years .
We have met one challenge recently : the partner has decided to increase the price following the covid crise . However , the price is not within our budget .
This has brought problems to us :
Firstly , the most urgent topic : what we should do with the upcoming seminar in several months ( the announcement was in July 2018 and our next seminars are in October 2019 , and in January 2013 ) ?
Secondly , what should we do for other programs who have integrated this seminar in our business school ?
Lastly , our partner is the most appreciated in the leadership training field . What should we do if they do n’t reduce the price for us ?
Selection & Application
We have used the story telling tool to make the partner knowing that it ’s not a good way to inform us so tardive the increase of price , especially only 3 months before one session . They totally understood after listening to our “ complaining ” and have decided to give us a more reasonable price for the upcoming 2 years . However , the price is still at the limit of our budget .
Therefore , with the team , we started to brainstorm and try to find other solutions .
We have found another similar company who offered the very similar outdoor leadership seminar . The price was a bit more than the initiative one but less than what we should pay now .
In occasion of one junior class ’ seminar , we have selected this company for the first Learning Launch . The feedback was not bad , but the company has refused to continue the cooperation , because the number of the participants in the class is out of their capacity , and they do n’t have enough mentors who are English speakers .
After the first try , with the team , we have decided to talk to different interlocutors : the participants , the coaches , the Academic director , the professors , the colleagues of other departments etc .
We have selected several key words about the seminar : leadership , crises management , team spirit , charism , decision making .
Then we have selected several ideas among a lot of activities based on the above key words , and decide to try them one by one with different programs before applying to our EMBA , the FT ranking one .
Insight :
The insight that I got is talking to people is so important . This helps me to see the problem from other angles , and then find solutions from a much wider point of view .
Like said in this class , People get fear maybe because that they define so narrowly the problem from the beginning .
Approach :
For the moment , we have n’t tested all the approaches , but they are on the schedule . This means that the decision has n’t been finally made .
But , the moment that we have lay out our situation , our mission , the execution becomes clear . The trust and the confidence come naturally . We are not afraid any more .
This also inspires me why not design a seminar by ourselves , instead of depending on the outsources ? I ’ve started to design the new idea , and will for sur use the tools that we have learned in this class to generate a more exciting seminar !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge :
I ’m an EMBA ( Executive MBA ) program Manager . In our program , there are leaders and top managers of diverse educational & professional background . One of the main objective of our program is to develop the participants ’ leadership . Within the leadership related content , one outdoor seminar is very appreciated and we have kept the partnership for almost 10 years .
We have met one challenge recently : the partner has decided to increase the price following the covid crise . However , the price is not within our budget .
This has brought problems to us :
Firstly , the most urgent topic : what we should do with the upcoming seminar in several months ( the announcement was in July 2018 and our next seminars are in October 2019 , and in January 2013 ) ?
Secondly , what should we do for other programs who have integrated this seminar in our business school ?
Lastly , our partner is the most appreciated in the leadership training field . What should we do if they do n’t reduce the price for us ?
Selection & Application
We have used the story telling tool to make the partner knowing that it ’s not a good way to inform us so tardive the increase of price , especially only 3 months before one session . They totally understood after listening to our “ complaining ” and have decided to give us a more reasonable price for the upcoming 2 years . However , the price is still at the limit of our budget .
Therefore , with the team , we started to brainstorm and try to find other solutions .
We have found another similar company who offered the very similar outdoor leadership seminar . The price was a bit more than the initiative one but less than what we should pay now .
In occasion of one junior class ’ seminar , we have selected this company for the first Learning Launch . The feedback was not bad , but the company has refused to continue the cooperation , because the number of the participants in the class is out of their capacity , and they do n’t have enough mentors who are English speakers .
After the first try , with the team , we have decided to talk to different interlocutors : the participants , the coaches , the Academic director , the professors , the colleagues of other departments etc .
We have selected several key words about the seminar : leadership , crises management , team spirit , charism , decision making .
Then we have selected several ideas among a lot of activities based on the above key words , and decide to try them one by one with different programs before applying to our EMBA , the FT ranking one .
Insight :
The insight that I got is talking to people is so important . This helps me to see the problem from other angles , and then find solutions from a much wider point of view .
Like said in this class , People get fear maybe because that they define so narrowly the problem from the beginning .
Approach :
For the moment , we have n’t tested all the approaches , but they are on the schedule . This means that the decision has n’t been finally made .
But , the moment that we have lay out our situation , our mission , the execution becomes clear . The trust and the confidence come naturally . We are not afraid any more .
This also inspires me why not design a seminar by ourselves , instead of depending on the outsources ? I ’ve started to design the new idea , and will for sur use the tools that we have learned in this class to generate a more exciting seminar !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12801 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I ’ve previously followed a training in design thinking where I was intended to carry out a project applying its principles and tools . In this context , I worked to find a solution to better integrate children into elementary schools . I chose this subject as I have relatives working in schools who are able to share their experiences with me . I wanted to focus on bullying as it ’s a problem that hinders the correct evolution and learning of children suffering it . This may arises because when children are perceived as being “ different ” ( e.g. they have disabilities , they are part of a minority group , etc . ) . After following the different steps of design thinking I was able to identify a concept that would potentially help improving the integration of children thanks to a reduction of the bullying suffered . The concept I propose intends to solve one problem that emerged during the problem definition phase : there ’s poor monitoring and following up of children due to a lack of effective and timely communication among the different stakeholders concerned by this issue ( parents , peers , teaching staff and other school staff ) .
Selection
The tool I select is the “ Learning launch ” . I chose this tool because at this stage it is recommended to go to the field with a fast and cheap prototype in order to test our assumptions and most importantly : learn . The most important aspect is to “ fail fast and at low cost ” in order to acquire knowledge which will help us decide if we continue exploring the concept or if we should pivot ( cf . “ Learning Launch Tool ” by Ali Martinez on week 4 ) . That ’s why it ’s called “ learning launch ” because we are not trying to sell our solution but to learn , hence we should n’t consider that we failed as long as we learned something .
Application
The concept to test will be a smartphone application used to record any bullying event into a database shared with all the teaching staff . As I mentioned previously , this concept intends to improve the share of information among the school staff . In some cases , the teacher of the next grade ( e.g. 4th grade ) is not aware of the history of a student because of lack of communication with previous year teacher ( 3rd grade ) .
First of all , we should define the assumptions that we want to test and in this case ( in order to keep the document short and simple ) , we will test if teachers will find it easy and not too much time consuming the action of entering a new record . Therefore , the experiment is as follows :
During 4 weeks , all the teachers in a pilot elementary school will use an app that asks 4 questions to record any bullying event : “ When did it happen ? ( select from a calendar having today ’s date as default ) ” ; “ What ’s the name ( Student ID ) of the child who suffered bullying ? ( dropdown searchable list ) ” ; “ What are the names ( Student ID ) of the children who bullied their peer ? ( dropdown searchable list ) ” ; “ Push the button to record a short message describing the event ( it ’ll be post - processed to be stored in text format thanks to Google API “ Speech - to - text ” as it ’s an algorithm ready to use ) ” .
Every time they record an event into the database , the time spent doing so is recorded . They will also be interviewed after the test phase to have their feedback and better understand how they felt during the experiment .
Insight
It has been found that teachers are willing to engage in recording any bullying event that happen as it does n’t take too much time to do it ( 4 minutes on average ) ; the basic information is introduced quickly
and most of the time is spent in recording the vocal message with the context of the situation ; they like it ’s simple ( 4 questions ) and the option to record their vocal message ; it ’s important to engage as many teachers ( and other school staff ) as we can because network externalities have a high impact to keep them engaged . This means that if for example one teacher does n’t like using the app but on average word of mouth is positive , the community pressure will make him adopt and start using it . All of these insights confirm the assumption that teachers find easy and not too much time consuming the action of entering a new record .
The insights generated affected my thinking about the challenge in that even if the final objective is to better integrate children in schools thanks to bullying mitigation , it will be possible only with a strong collaboration and engagement of school staff . As I mentioned in the analysis , the ability to record new entries in the database in a simple fashion is important to not discourage the teachers to do so . Moreover , network effects and the massive use of the concept will provide community support thus encouraging the long term use of the solution . These results confirms that we should have our minds “ prepared ” with the good mindset for doing design thinking as it means learning from our successes and failures . For example , thanks to the effective application of “ learning launch ” we acquired more knowledge which will help to continue developing the final solution .
Approach
Now that more knowledge is available to us and that we found that we should also focus on another group of stakeholders ( teaching staff ) , I think we could apply ethnographic analysis and observation in order to better understand their profiles . For this , we could use an alternative tool that we learned during the course : mind mapping . This will help us cluster the different behaviors related to a profile in order to better address their pains . Why should we proceed like this ? Because if we address their pains during the recording of a new entry in the database it will ultimately get them more engaged in solving the initial problem which is to help in the integration of children in an elementary school .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I ’ve previously followed a training in design thinking where I was intended to carry out a project applying its principles and tools . In this context , I worked to find a solution to better integrate children into elementary schools . I chose this subject as I have relatives working in schools who are able to share their experiences with me . I wanted to focus on bullying as it ’s a problem that hinders the correct evolution and learning of children suffering it . This may arises because when children are perceived as being “ different ” ( e.g. they have disabilities , they are part of a minority group , etc . ) . After following the different steps of design thinking I was able to identify a concept that would potentially help improving the integration of children thanks to a reduction of the bullying suffered . The concept I propose intends to solve one problem that emerged during the problem definition phase : there ’s poor monitoring and following up of children due to a lack of effective and timely communication among the different stakeholders concerned by this issue ( parents , peers , teaching staff and other school staff ) .
Selection
The tool I select is the “ Learning launch ” . I chose this tool because at this stage it is recommended to go to the field with a fast and cheap prototype in order to test our assumptions and most importantly : learn . The most important aspect is to “ fail fast and at low cost ” in order to acquire knowledge which will help us decide if we continue exploring the concept or if we should pivot ( cf . “ Learning Launch Tool ” by Ali Martinez on week 4 ) . That ’s why it ’s called “ learning launch ” because we are not trying to sell our solution but to learn , hence we should n’t consider that we failed as long as we learned something .
Application
The concept to test will be a smartphone application used to record any bullying event into a database shared with all the teaching staff . As I mentioned previously , this concept intends to improve the share of information among the school staff . In some cases , the teacher of the next grade ( e.g. 4th grade ) is not aware of the history of a student because of lack of communication with previous year teacher ( 3rd grade ) .
First of all , we should define the assumptions that we want to test and in this case ( in order to keep the document short and simple ) , we will test if teachers will find it easy and not too much time consuming the action of entering a new record . Therefore , the experiment is as follows :
During 4 weeks , all the teachers in a pilot elementary school will use an app that asks 4 questions to record any bullying event : “ When did it happen ? ( select from a calendar having today ’s date as default ) ” ; “ What ’s the name ( Student ID ) of the child who suffered bullying ? ( dropdown searchable list ) ” ; “ What are the names ( Student ID ) of the children who bullied their peer ? ( dropdown searchable list ) ” ; “ Push the button to record a short message describing the event ( it ’ll be post - processed to be stored in text format thanks to Google API “ Speech - to - text ” as it ’s an algorithm ready to use ) ” .
Every time they record an event into the database , the time spent doing so is recorded . They will also be interviewed after the test phase to have their feedback and better understand how they felt during the experiment .
Insight
It has been found that teachers are willing to engage in recording any bullying event that happen as it does n’t take too much time to do it ( 4 minutes on average ) ; the basic information is introduced quickly
and most of the time is spent in recording the vocal message with the context of the situation ; they like it ’s simple ( 4 questions ) and the option to record their vocal message ; it ’s important to engage as many teachers ( and other school staff ) as we can because network externalities have a high impact to keep them engaged . This means that if for example one teacher does n’t like using the app but on average word of mouth is positive , the community pressure will make him adopt and start using it . All of these insights confirm the assumption that teachers find easy and not too much time consuming the action of entering a new record .
The insights generated affected my thinking about the challenge in that even if the final objective is to better integrate children in schools thanks to bullying mitigation , it will be possible only with a strong collaboration and engagement of school staff . As I mentioned in the analysis , the ability to record new entries in the database in a simple fashion is important to not discourage the teachers to do so . Moreover , network effects and the massive use of the concept will provide community support thus encouraging the long term use of the solution . These results confirms that we should have our minds “ prepared ” with the good mindset for doing design thinking as it means learning from our successes and failures . For example , thanks to the effective application of “ learning launch ” we acquired more knowledge which will help to continue developing the final solution .
Approach
Now that more knowledge is available to us and that we found that we should also focus on another group of stakeholders ( teaching staff ) , I think we could apply ethnographic analysis and observation in order to better understand their profiles . For this , we could use an alternative tool that we learned during the course : mind mapping . This will help us cluster the different behaviors related to a profile in order to better address their pains . Why should we proceed like this ? Because if we address their pains during the recording of a new entry in the database it will ultimately get them more engaged in solving the initial problem which is to help in the integration of children in an elementary school .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15427 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge & Selection :
I have been assigned to lead a digital product team which is tasked to create the groundbreaking innovative product based on the ideas by the ideation generation exercise for the company which is in retail sector and has over 30 brands . Objective of this ambitious project is to identify potential customer , target them , expand the user base for the company and thus increase revenue by 20 % . Company has done huge investment in this initiative hence there was high pressure to do things right . Since there is vast competition in this dynamic space hence whoever hit the nail fast and in the right spot will be in advantage to take maximum benefit . Among many challenges , one of the most prominent challenge was to align various stakeholders from different departments , gather the specific points , agree on the scope , specs , specific nuances of each of the 30 brands and proceed with the execution to have the flexibility and customization capability . This is a complex and time - consuming task itself for each of the phase . Since there are various ideas been in place , and in the lack of much historical data , our core project team felt ‘ Learning Launch ’ would be ideal to choose the best idea , test the hypothesis with subset of brands may be 2 to 3 so as we can experiment and learn . This will allow us to meet the main objective – shorten the timeline instead of waiting for a perfect tool which satisfy all the 30 brands need . Inspired by the IBM story , the way they adapted learning launch , our purpose is also to learn and then improve , hence this specific tool is selected . Application :
Well we have our say and started the Learning Launch process , in our quest to shorten the launch , we started the process by first identify which is the best idea amongst the various ideas , search for the facts keeping subset of customers in mind , create the Hypothesis with ample quality and quantity of data . We started first by selecting best suited ideas and start narrowing down by having group discussions , to establish the facts , most importantly searching of confirming and disconfirming facts without any bias . I know it is easier said then done but to
achieve this , we really had to work hard . First , to get the composition of core team right which is to have the right amount of representation from various business / functional areas to have the varied viewpoints which are not biased or influenced to one section or business group . We struggled to get the right mix and initially had to deal a lot until we started to get on common understanding that not all ideas are good but we need to determine what would click at that point in time with support of facts , data and assumptions . Now key was assumptions , we came up with assumptions either in support or against the idea . We started with a Hypothesis , worked an assumption in areas pertaining to : Value creation , Execution , Dependability and Scalability . Further we prioritize the key assumptions . Post which we have worked to design the test for the key assumptions and finally perform the tests . Based on the small subset we either get the confirming data or disconfirming data . Based on this outcome our cycle would start again . As part of Learning launch , we captured the “ Key Assumptions ” data in excel , categorizing with “ Who ” , “ How ” , “ Timeframe ” , “ Cost ” to systematically go about each assumption .
Insight & Approach :
What we have achieved using the Design Thinking tool- Learning launch is fascinating . I started to admire and appreciate when we have gone through the process , that it is a mindset which matters most . We can only achieve the desired result if we approach any situation with an open Mindset . I learned that mindset helped avoid mistakes and keep us focused using objective data and analysis . we also see how Mindset harness process and assumptions . Basically , forming a small team also helped to stay on course and generated specific , meaningful and actionable insights . Another key point is involvement , which also confers a sense of ownership , rather than feeling coerced into accepting someone else 's answer , I get to be part of the journey . I am exhilarated by the sense of being part of something truly significant in the making . With these insights gained , we were able to make the project execution cycle shorten , launch the tool to 3 shortlisted brands instead of 30 brands . Due to this process , we learned immensely and improvised the tool in subsequent release following the same process .
I would definitely prefer and go with Learning launch tool as this has helped us uncover so much potential points , powerful insights and take the similar approach adopted as in previous design thinking tool . This process helped to pursue the strategic opportunities , stay focused on the action and more importantly on the question . We tend to learn steadily and slowly , especially enjoyed the phase of uncertainty where we did n’t have the clear - cut answers and had to strive for the right answers . This ends up producing a much better understanding of the problem and the challenges that we were trying to solve . I learned to work to search for higher ground and not for common ground . I also use this technique due to the gains realized from diversity of perspectives and experience that brings with it , which is potential for real innovation , at the same time it provides potential for tremendous conflict in groups . I will go with this tool as this allows to settle and emphasize on optimization rather on satisfying or agree on least bad solution . It has helped increase the speed of learning , removed barriers . It helped in enforcement for close engagements , and quick alignment . Biggest of all , I will use this approach as it serves a better collaboration tool . Another key aspect I will try is to leave space for others to contribute which I learned is very effective way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge & Selection :
I have been assigned to lead a digital product team which is tasked to create the groundbreaking innovative product based on the ideas by the ideation generation exercise for the company which is in retail sector and has over 30 brands . Objective of this ambitious project is to identify potential customer , target them , expand the user base for the company and thus increase revenue by 20 % . Company has done huge investment in this initiative hence there was high pressure to do things right . Since there is vast competition in this dynamic space hence whoever hit the nail fast and in the right spot will be in advantage to take maximum benefit . Among many challenges , one of the most prominent challenge was to align various stakeholders from different departments , gather the specific points , agree on the scope , specs , specific nuances of each of the 30 brands and proceed with the execution to have the flexibility and customization capability . This is a complex and time - consuming task itself for each of the phase . Since there are various ideas been in place , and in the lack of much historical data , our core project team felt ‘ Learning Launch ’ would be ideal to choose the best idea , test the hypothesis with subset of brands may be 2 to 3 so as we can experiment and learn . This will allow us to meet the main objective – shorten the timeline instead of waiting for a perfect tool which satisfy all the 30 brands need . Inspired by the IBM story , the way they adapted learning launch , our purpose is also to learn and then improve , hence this specific tool is selected . Application :
Well we have our say and started the Learning Launch process , in our quest to shorten the launch , we started the process by first identify which is the best idea amongst the various ideas , search for the facts keeping subset of customers in mind , create the Hypothesis with ample quality and quantity of data . We started first by selecting best suited ideas and start narrowing down by having group discussions , to establish the facts , most importantly searching of confirming and disconfirming facts without any bias . I know it is easier said then done but to
achieve this , we really had to work hard . First , to get the composition of core team right which is to have the right amount of representation from various business / functional areas to have the varied viewpoints which are not biased or influenced to one section or business group . We struggled to get the right mix and initially had to deal a lot until we started to get on common understanding that not all ideas are good but we need to determine what would click at that point in time with support of facts , data and assumptions . Now key was assumptions , we came up with assumptions either in support or against the idea . We started with a Hypothesis , worked an assumption in areas pertaining to : Value creation , Execution , Dependability and Scalability . Further we prioritize the key assumptions . Post which we have worked to design the test for the key assumptions and finally perform the tests . Based on the small subset we either get the confirming data or disconfirming data . Based on this outcome our cycle would start again . As part of Learning launch , we captured the “ Key Assumptions ” data in excel , categorizing with “ Who ” , “ How ” , “ Timeframe ” , “ Cost ” to systematically go about each assumption .
Insight & Approach :
What we have achieved using the Design Thinking tool- Learning launch is fascinating . I started to admire and appreciate when we have gone through the process , that it is a mindset which matters most . We can only achieve the desired result if we approach any situation with an open Mindset . I learned that mindset helped avoid mistakes and keep us focused using objective data and analysis . we also see how Mindset harness process and assumptions . Basically , forming a small team also helped to stay on course and generated specific , meaningful and actionable insights . Another key point is involvement , which also confers a sense of ownership , rather than feeling coerced into accepting someone else 's answer , I get to be part of the journey . I am exhilarated by the sense of being part of something truly significant in the making . With these insights gained , we were able to make the project execution cycle shorten , launch the tool to 3 shortlisted brands instead of 30 brands . Due to this process , we learned immensely and improvised the tool in subsequent release following the same process .
I would definitely prefer and go with Learning launch tool as this has helped us uncover so much potential points , powerful insights and take the similar approach adopted as in previous design thinking tool . This process helped to pursue the strategic opportunities , stay focused on the action and more importantly on the question . We tend to learn steadily and slowly , especially enjoyed the phase of uncertainty where we did n’t have the clear - cut answers and had to strive for the right answers . This ends up producing a much better understanding of the problem and the challenges that we were trying to solve . I learned to work to search for higher ground and not for common ground . I also use this technique due to the gains realized from diversity of perspectives and experience that brings with it , which is potential for real innovation , at the same time it provides potential for tremendous conflict in groups . I will go with this tool as this allows to settle and emphasize on optimization rather on satisfying or agree on least bad solution . It has helped increase the speed of learning , removed barriers . It helped in enforcement for close engagements , and quick alignment . Biggest of all , I will use this approach as it serves a better collaboration tool . Another key aspect I will try is to leave space for others to contribute which I learned is very effective way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22653 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & selection
As a special education teacher who deals with autistic children , I must teach my students many life skills and “ normal � sual ” things that some people would not think that some children need to be taught such skills . For example , teaching children that it is inappropriate to lick yourself or undress in a park . Many of these skills are hard to be taught in a classroom setting . However , using stories are a great tool to teach those children many of social and self - care skills . More than any other way if told in autistic friendly story , many students seem to get the massage .
Application
This semester as we teach students online , I faced difficulty communicating with students . Yet , it was even better on using storytelling in teaching autistic students ’ skills they need inside their home . So I applied this skill by making short stories with students pictures and real things ( form their home ) to teach their skills like where to undress , brushing their teeth , showering routine . One great way to use stories for autistic children is before special events or situations . As autistic children are known to like routine and might get frustrated due to sudden changes on their environment leading to behavioral problems . Thus , story telling is a great way to prepare autistic children for smooth transitions . I used this on special occasions like Eid and Ramadan preparation for my students . Also , for one student , I used this tool before their family trip to prepare her to the trip .
Insight & approach
Stories was and will forever be one of the most powerful tools to use to inspire , influence , motivate people . But as we learned in this course it is important to keep the listener in front of our eyes when making the story . For many children they would like stories for entertainment with many pictures , and colors . However , for autistic children this will not work with them as they respond better with less colors and complex views .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & selection
As a special education teacher who deals with autistic children , I must teach my students many life skills and “ normal � sual ” things that some people would not think that some children need to be taught such skills . For example , teaching children that it is inappropriate to lick yourself or undress in a park . Many of these skills are hard to be taught in a classroom setting . However , using stories are a great tool to teach those children many of social and self - care skills . More than any other way if told in autistic friendly story , many students seem to get the massage .
Application
This semester as we teach students online , I faced difficulty communicating with students . Yet , it was even better on using storytelling in teaching autistic students ’ skills they need inside their home . So I applied this skill by making short stories with students pictures and real things ( form their home ) to teach their skills like where to undress , brushing their teeth , showering routine . One great way to use stories for autistic children is before special events or situations . As autistic children are known to like routine and might get frustrated due to sudden changes on their environment leading to behavioral problems . Thus , story telling is a great way to prepare autistic children for smooth transitions . I used this on special occasions like Eid and Ramadan preparation for my students . Also , for one student , I used this tool before their family trip to prepare her to the trip .
Insight & approach
Stories was and will forever be one of the most powerful tools to use to inspire , influence , motivate people . But as we learned in this course it is important to keep the listener in front of our eyes when making the story . For many children they would like stories for entertainment with many pictures , and colors . However , for autistic children this will not work with them as they respond better with less colors and complex views .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19235 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind mapping
Challenge
I work at the national agency under Mision del Nayar “ Emitter ” . And we have two areas of our activities – foreign direct investment attraction and improvement of the business conditions in Lithuania . Many projects for improvement business conditions are related to Education and one project , which I was leading , was about improvement of the quality of studies at Lithuanian vocational schools . Since our agency is specified in some areas of investment attraction , we defined more than 20 vocational schools , where actual study programs for manufacturing investors are implemented and tried to find out , what were the problems in their study quality as well as what additional programs can be created and introduced to potential students . Our challenge was to make a deep research of these vocational schools , including their teaching potential , assets , owned equipment , as well as their relationship with their stakeholders , such as local municipalities , business associations and business companies . In addition to that , we set a goal to generate ideas ( and , of course , implement them together with the help of our current and potential clients , business companies and government institutions ) , how to improve vocational training system , including renewal of the equipment , attracting professionals from business companies to share their practices with students , develop the improvement of professional skills of the teachers , reviewing the study programs of the actual engineering programs .
During this project we had a small team from few different functions – one or two members from Education , Manufacturing Investment Attraction , Regional Development teams .
Selection
During all the projects in my professional job I try to make a detailed research of the particular situation and generate ideas for better solutions . But from this Design Thinking course , for me it was a real discovery that there is a process in between the research and ideas generation – Mind mapping – a pivotal phase , when we break down complex problem and ideas into simpler fractals .
As it was said during the Design Thinking Module 3 lecture , “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . ”
So , this is what we really needed before generating ideas for the project about vocational schools – we gathered so much information about the teaching process and methods , equipment , possible improvement areas , business reviews about the students ’ skills quality , etc . and we had structure information , analyze it and ensure , if we observed it properly .
Application
First of all , our project has started from initial discussion about the project scope . We had to decide – which of vocational schools and in what locations are necessary to involve in the project and what exactly study programs are needed for manufacturing investors . By knowing this we had to make a questionnaire for the deep interviews with vocational schools . We divided our questions in some bunches , that we could easily compare the information from various vocational schools and different locations / regions . In addition to that , we asked some business companies to answer some questions about their needs for employees with vocational education , so it helped us to compare the needs and expectations from companies to the real situation what education is provided by vocational schools .
During the analysis phase we tried not only gather some data , but see , how this all affects each and every student at vocational school and what can be his / her path wile studying or after graduating the studies .
Since Mind mapping is a visual way to represent ideas and information , we took a sheet of paper and wrote the main overall problem – quality of vocational training study programs – as the main thing in the middle of the paper . Then we wrote more branches from this one main thing – such as teachers , study programs , teaching equipment , practicums , collaboration with local businesses , etc . We went through the pathway of all study process from this moment when student chooses to study particular program till the finish of his / her study process .
Later on , we have written down gathered data from vocational schools and business companies and tried to define , what is the pattern of the situation and what do we need to do . We clustered the learnings into themes and looked for connections among them . We constantly kept asking questions – what we know about each branch and what we do not know ; what we need to know and based on what we have learned , what ideas we can come up with .
From our initial understanding , we had to work on improvement of study programs of vocational schools ( having in mind the review of the content and teaching methods defined there ) and fostering of new study program creation and implementation in particular regional vocational schools . But during the mind mapping exercise we understood , that Lithuanian vocational education has some serious problems , such as lack of qualified teachers , old equipment used for teaching process , lack of experience in use of modern teaching methods and pretty negative image of vocational training in the society .
This use of the Mind map within our diverse team switched our thinking from a single activity set to a larger activity set . So constantly rising additional questions about gathered data and what we learnt from it , let us create more ideas on improving vocational education quality in broader understanding .
Insights and Approach
I have learned from applying Mind mapping tool to the data analysis and idea generation process , that it helps to avoid linear thinking and fosters creativity withing gathered data . During our exercise we defined even more topics for our project , than we expected , and it helped us to see the big picture of the situation in vocational training in Lithuania . This pivotal process in analyzing gathered data let us create more ideas not only for this project , but as well let us think about broader business conditions improvement projects within our organization .
Moreover , the putting topics in visual way , helps fostering discussions withing the multi - functional team and encourages all members to raise their opinion and additional great ideas .
I think , Mind mapping can be applied in all the projects within different sectors – from business , to education and governmental affairs . It helps in the brainstorming sessions and researching and consolidating data gathered from various different sources . Also , it helps to better thinking and ensures effective collaboration between the members of the team .
In addition to that , I really value the thought , which was said during the course , “ There has to be time for reflection and disagreement , since these are core to new ideas ” . Diverse and different thoughts are easily expressed in all multi - functional teams , but it is always difficult to find time for the constructive reflection . Reflection during the mind mapping gave us more inspiration while sharing the insights on bigger picture of the project .
Since I discovered the value of the Mind mapping tool , next time during the project creation and implementation , I will definitely use this tool to foster creativity of the project team .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind mapping
Challenge
I work at the national agency under Mision del Nayar “ Emitter ” . And we have two areas of our activities – foreign direct investment attraction and improvement of the business conditions in Lithuania . Many projects for improvement business conditions are related to Education and one project , which I was leading , was about improvement of the quality of studies at Lithuanian vocational schools . Since our agency is specified in some areas of investment attraction , we defined more than 20 vocational schools , where actual study programs for manufacturing investors are implemented and tried to find out , what were the problems in their study quality as well as what additional programs can be created and introduced to potential students . Our challenge was to make a deep research of these vocational schools , including their teaching potential , assets , owned equipment , as well as their relationship with their stakeholders , such as local municipalities , business associations and business companies . In addition to that , we set a goal to generate ideas ( and , of course , implement them together with the help of our current and potential clients , business companies and government institutions ) , how to improve vocational training system , including renewal of the equipment , attracting professionals from business companies to share their practices with students , develop the improvement of professional skills of the teachers , reviewing the study programs of the actual engineering programs .
During this project we had a small team from few different functions – one or two members from Education , Manufacturing Investment Attraction , Regional Development teams .
Selection
During all the projects in my professional job I try to make a detailed research of the particular situation and generate ideas for better solutions . But from this Design Thinking course , for me it was a real discovery that there is a process in between the research and ideas generation – Mind mapping – a pivotal phase , when we break down complex problem and ideas into simpler fractals .
As it was said during the Design Thinking Module 3 lecture , “ Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . ”
So , this is what we really needed before generating ideas for the project about vocational schools – we gathered so much information about the teaching process and methods , equipment , possible improvement areas , business reviews about the students ’ skills quality , etc . and we had structure information , analyze it and ensure , if we observed it properly .
Application
First of all , our project has started from initial discussion about the project scope . We had to decide – which of vocational schools and in what locations are necessary to involve in the project and what exactly study programs are needed for manufacturing investors . By knowing this we had to make a questionnaire for the deep interviews with vocational schools . We divided our questions in some bunches , that we could easily compare the information from various vocational schools and different locations / regions . In addition to that , we asked some business companies to answer some questions about their needs for employees with vocational education , so it helped us to compare the needs and expectations from companies to the real situation what education is provided by vocational schools .
During the analysis phase we tried not only gather some data , but see , how this all affects each and every student at vocational school and what can be his / her path wile studying or after graduating the studies .
Since Mind mapping is a visual way to represent ideas and information , we took a sheet of paper and wrote the main overall problem – quality of vocational training study programs – as the main thing in the middle of the paper . Then we wrote more branches from this one main thing – such as teachers , study programs , teaching equipment , practicums , collaboration with local businesses , etc . We went through the pathway of all study process from this moment when student chooses to study particular program till the finish of his / her study process .
Later on , we have written down gathered data from vocational schools and business companies and tried to define , what is the pattern of the situation and what do we need to do . We clustered the learnings into themes and looked for connections among them . We constantly kept asking questions – what we know about each branch and what we do not know ; what we need to know and based on what we have learned , what ideas we can come up with .
From our initial understanding , we had to work on improvement of study programs of vocational schools ( having in mind the review of the content and teaching methods defined there ) and fostering of new study program creation and implementation in particular regional vocational schools . But during the mind mapping exercise we understood , that Lithuanian vocational education has some serious problems , such as lack of qualified teachers , old equipment used for teaching process , lack of experience in use of modern teaching methods and pretty negative image of vocational training in the society .
This use of the Mind map within our diverse team switched our thinking from a single activity set to a larger activity set . So constantly rising additional questions about gathered data and what we learnt from it , let us create more ideas on improving vocational education quality in broader understanding .
Insights and Approach
I have learned from applying Mind mapping tool to the data analysis and idea generation process , that it helps to avoid linear thinking and fosters creativity withing gathered data . During our exercise we defined even more topics for our project , than we expected , and it helped us to see the big picture of the situation in vocational training in Lithuania . This pivotal process in analyzing gathered data let us create more ideas not only for this project , but as well let us think about broader business conditions improvement projects within our organization .
Moreover , the putting topics in visual way , helps fostering discussions withing the multi - functional team and encourages all members to raise their opinion and additional great ideas .
I think , Mind mapping can be applied in all the projects within different sectors – from business , to education and governmental affairs . It helps in the brainstorming sessions and researching and consolidating data gathered from various different sources . Also , it helps to better thinking and ensures effective collaboration between the members of the team .
In addition to that , I really value the thought , which was said during the course , “ There has to be time for reflection and disagreement , since these are core to new ideas ” . Diverse and different thoughts are easily expressed in all multi - functional teams , but it is always difficult to find time for the constructive reflection . Reflection during the mind mapping gave us more inspiration while sharing the insights on bigger picture of the project .
Since I discovered the value of the Mind mapping tool , next time during the project creation and implementation , I will definitely use this tool to foster creativity of the project team .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21108 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mohamed Smith ( [email protected] )
Visualization
Challenge ( WHAT ) The challenge I have selected for the visualization tool is the bank account opening experience for small medium enterprises ( SME ’s ) in the United Arab Emirates ( UAE ) . SME ’s have made it clear that they struggle to open a bank account in order for their business to operate & incorporate in the UAE . This is due to the extreme amount of paperwork , financial history & requirements that are unrealistic for SME ’s . We ( a bank in the UAE ) had the opportunity to collaborate with the UAE government , regulators & the team responsible for a “ digital shift ” federal initiative . Selection ( WHY ) Visualization , as described by Denise Gomez , is a method or tool of thinking visually which allows a multitude of people , or their brains , to be on “ the same page ” . A way for everybody to be able to relate to & understand the problem , idea or solution the same way . Visualization removes the ambiguity & imagination our brains do naturally when in discussion or when reading words by replacing it with pictures , diagrams or drawings . For this reason , visualization was used throughout this project and throughout the design thinking process . With a number of different stakeholders , expertise & a range of understanding of the problem , visualization was seen as the best way to achieve mutual understanding and also a way of expediting meetings , explanations and ideating . Application ( HOW ) As mentioned , visualization was used throughout the project from discovery or the “ What is ” phase of Liedtka ’s process ( whiteboarding , stakeholder mapping & process mapping ) to final concept ( wireframing , storyboarding etc . ) . For the purpose of this document , I have selected an example where visualization was extremely beneficial - “ digitising paper forms into a web application ” . I was tasked with evaluating the current process of account creation , with multiple forms and documents to be submitted by the applicant . After a full evaluation I presented my findings to all stakeholders by showing them a complete application , around 5 cm thick worth of documents and a simple user journey between the sales rep & customer . I also identified the required fields of information required , mapped this out and shared it in the form of a colour coded visual diagram . Not only did this highlight the number of times duplicate information was asked from the customer but also the amount of “ non mandatory ” information . Having a full view of the stack of documents , customer journey & the diagram made the project team realise how tedious and unfriendly the customer experience was .
Mohamed Smith ( [email protected] )
Insight By using visualization , the biggest insight was duplication of activities required of the customer . This insight allowed us to do two things . One – Eradicating the need for the customer to submit information more than once . Two – to remove any “ non mandatory ” data input , simplifying the ask from the customer from 153 fields of information to 30 . Furthermore , we were able to challenge regulators to remove some fields as they had a good understanding of the current poor customer experience . Approach A key learning from my approach was that visualization is an excellent way of gaining mutual understanding across a mixture of stakeholders from process , tech , business and decision makers - just to name a few . I would certainly think twice about the level of detail of visualization that is required in the What Is phase . I made the mistake of going to the extreme of drawing wireframes of the web application to illustrate that the initial customer data input , if accurate , can be used multiple times without the need of any further customer input . This did really help my argument in taking a user centred approach , but at this point the realisation of the current poor experience was enough . The time taken to draw & map out the wireframes could have been spent better during the What wows phase . * * No diagrams or images were attached due to confidentiality agreement
| EMAIL: [email protected], [email protected]
ID_NUM:
NAME_STUDENT: Mohamed Smith, Mohamed Smith
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mohamed Smith ( [email protected] )
Visualization
Challenge ( WHAT ) The challenge I have selected for the visualization tool is the bank account opening experience for small medium enterprises ( SME ’s ) in the United Arab Emirates ( UAE ) . SME ’s have made it clear that they struggle to open a bank account in order for their business to operate & incorporate in the UAE . This is due to the extreme amount of paperwork , financial history & requirements that are unrealistic for SME ’s . We ( a bank in the UAE ) had the opportunity to collaborate with the UAE government , regulators & the team responsible for a “ digital shift ” federal initiative . Selection ( WHY ) Visualization , as described by Denise Gomez , is a method or tool of thinking visually which allows a multitude of people , or their brains , to be on “ the same page ” . A way for everybody to be able to relate to & understand the problem , idea or solution the same way . Visualization removes the ambiguity & imagination our brains do naturally when in discussion or when reading words by replacing it with pictures , diagrams or drawings . For this reason , visualization was used throughout this project and throughout the design thinking process . With a number of different stakeholders , expertise & a range of understanding of the problem , visualization was seen as the best way to achieve mutual understanding and also a way of expediting meetings , explanations and ideating . Application ( HOW ) As mentioned , visualization was used throughout the project from discovery or the “ What is ” phase of Liedtka ’s process ( whiteboarding , stakeholder mapping & process mapping ) to final concept ( wireframing , storyboarding etc . ) . For the purpose of this document , I have selected an example where visualization was extremely beneficial - “ digitising paper forms into a web application ” . I was tasked with evaluating the current process of account creation , with multiple forms and documents to be submitted by the applicant . After a full evaluation I presented my findings to all stakeholders by showing them a complete application , around 5 cm thick worth of documents and a simple user journey between the sales rep & customer . I also identified the required fields of information required , mapped this out and shared it in the form of a colour coded visual diagram . Not only did this highlight the number of times duplicate information was asked from the customer but also the amount of “ non mandatory ” information . Having a full view of the stack of documents , customer journey & the diagram made the project team realise how tedious and unfriendly the customer experience was .
Mohamed Smith ( [email protected] )
Insight By using visualization , the biggest insight was duplication of activities required of the customer . This insight allowed us to do two things . One – Eradicating the need for the customer to submit information more than once . Two – to remove any “ non mandatory ” data input , simplifying the ask from the customer from 153 fields of information to 30 . Furthermore , we were able to challenge regulators to remove some fields as they had a good understanding of the current poor customer experience . Approach A key learning from my approach was that visualization is an excellent way of gaining mutual understanding across a mixture of stakeholders from process , tech , business and decision makers - just to name a few . I would certainly think twice about the level of detail of visualization that is required in the What Is phase . I made the mistake of going to the extreme of drawing wireframes of the web application to illustrate that the initial customer data input , if accurate , can be used multiple times without the need of any further customer input . This did really help my argument in taking a user centred approach , but at this point the realisation of the current poor experience was enough . The time taken to draw & map out the wireframes could have been spent better during the What wows phase . * * No diagrams or images were attached due to confidentiality agreement
### Output: | {
"EMAIL": [
"[email protected]",
"[email protected]"
],
"ID_NUM": [],
"NAME_STUDENT": [
"Mohamed Smith",
"Mohamed Smith"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4227 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - MIND MAPPING
CHALLENGE :
So , when starting something new or introducing new ideas , everyone has their own challenges . My challenge is to bring interest in people among various generations about the culture and heritage of our country . Now - a - days most of the people are addicted to smart phones . In this process , the are losing interest in extra - circular activities . This cultural program also includes arts , games , and many more .
SELECTION :
The tool that I decided to use is “ MIND - MAPPING TOOL ” . The process in this tool involves breaking down the situation into various stages . This helps us to know the situation further . This also helps us to know the information that helps us to bring the people back to the cultural fests ( or ) the art fest . In this process , we define the main purpose of the issue , the common points in elements , which helps us to find the flaw points , and helps us to re- consider the solution of idea .
APPLICATION :
I choose mind - mapping tool because it ’s visually easy to grasp for me . It helps me to be very structured in the points I choose and describe them . Hence I feel this is the most powerful tool that allows to see insights and understand it further . We can get more creative in this part too . It helps our brain to work better too .
So first I started using sticky notes to note down all the points that are necessary for my challenge . Then I filtered them with help of my teammates , and wrote the main points on a paper . Then started to draft the mind - map that we needed to accomplish the challenge . Later for presentations I started searching google for apps or websites to create mind - maps . I found Mindomo . None of the others impressed me to use them . This contains lot of tools which helped me distinguish the points and gave much more pleasing result to the eye . To bring upon the ideas I and my team used brain - storming method . Each of us took 30 minutes and wrote down each and every idea on the sticky notes which we later used and filtered them to get the necessary points .
INSIGHT & APPROACH :
Firstly we need to revise the lessons learnt in this course . We need to ask out about furthers advises and takeout the suggestions given by the teachers or the seniors in that area . Take out the feedback of your mind - map presentation every time . This helps you to improve your skills over - time . And continue this frequently to know your flaws , and make this as your daily basis activity . It even helps us to memorize in daily usage such as during education . I have the feeling that mind map might be the master tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - MIND MAPPING
CHALLENGE :
So , when starting something new or introducing new ideas , everyone has their own challenges . My challenge is to bring interest in people among various generations about the culture and heritage of our country . Now - a - days most of the people are addicted to smart phones . In this process , the are losing interest in extra - circular activities . This cultural program also includes arts , games , and many more .
SELECTION :
The tool that I decided to use is “ MIND - MAPPING TOOL ” . The process in this tool involves breaking down the situation into various stages . This helps us to know the situation further . This also helps us to know the information that helps us to bring the people back to the cultural fests ( or ) the art fest . In this process , we define the main purpose of the issue , the common points in elements , which helps us to find the flaw points , and helps us to re- consider the solution of idea .
APPLICATION :
I choose mind - mapping tool because it ’s visually easy to grasp for me . It helps me to be very structured in the points I choose and describe them . Hence I feel this is the most powerful tool that allows to see insights and understand it further . We can get more creative in this part too . It helps our brain to work better too .
So first I started using sticky notes to note down all the points that are necessary for my challenge . Then I filtered them with help of my teammates , and wrote the main points on a paper . Then started to draft the mind - map that we needed to accomplish the challenge . Later for presentations I started searching google for apps or websites to create mind - maps . I found Mindomo . None of the others impressed me to use them . This contains lot of tools which helped me distinguish the points and gave much more pleasing result to the eye . To bring upon the ideas I and my team used brain - storming method . Each of us took 30 minutes and wrote down each and every idea on the sticky notes which we later used and filtered them to get the necessary points .
INSIGHT & APPROACH :
Firstly we need to revise the lessons learnt in this course . We need to ask out about furthers advises and takeout the suggestions given by the teachers or the seniors in that area . Take out the feedback of your mind - map presentation every time . This helps you to improve your skills over - time . And continue this frequently to know your flaws , and make this as your daily basis activity . It even helps us to memorize in daily usage such as during education . I have the feeling that mind map might be the master tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20497 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation By : Rabi Jain
Reflection : Mind Mapping
Challenge
I am a student of Computer Engineering department and our
challenge is to develop an android application . Our project is developing an application to learning with Augmented Reality . We are the team of 4 of my classmates . I face various difficulties in choosing the way to approach a new problem which is because the varied ways of developing the solution which has to be cost - effective and a time - saving approach simultaneously . Selection We go through various design thinking activities / tools , and we
started using Mind Mapping at the work place . Mind Mapping is more intuitive , more creative , more visual and its more engaging . We go through to few frequent classes and also schools and collect information about learning in AR . Application We asked the teacher to write down few things that they would
love to have in an app while they are using one . We also gave them the freedom to install other competitive e - commerce app so that they can figure out some loopholes if there are any . This is Stage 1 and this is an individual task . In Stage 2 , we then formed 5 groups each of 5 members and asked them to do a group discussion and asked them to come to a common approach of what they already have in their individual sheets . Meanwhile , our developers were analysed each team ’s common approach . At the end of Stage 2 , each of the 5 teams had 1 common list of features that they want in an app . In Stage 3 , our own team of programmers were involved in the discussions of the 5 list we have got .
Insight What we as team learned in this process is that , there are different
ways of visualizing your needs . Every individual we called in has a different way of approaching to learning with AR . Some would do n’t want an AR headset . There are numerous approaches and that being said , not every approach a demand can be actually implemented in the actual development because the currently obtained data may or may not match the analytical data that we already had from past also the difficulty of actual programming ca n’t also be ignored Approach
The only way out of it is to try and see if the student actually love
the new features in the app and asking them for the feedback . They can quickly give new insights about the new problems that are occurring in the app or the new features they want in the next update .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rabi Jain
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation By : Rabi Jain
Reflection : Mind Mapping
Challenge
I am a student of Computer Engineering department and our
challenge is to develop an android application . Our project is developing an application to learning with Augmented Reality . We are the team of 4 of my classmates . I face various difficulties in choosing the way to approach a new problem which is because the varied ways of developing the solution which has to be cost - effective and a time - saving approach simultaneously . Selection We go through various design thinking activities / tools , and we
started using Mind Mapping at the work place . Mind Mapping is more intuitive , more creative , more visual and its more engaging . We go through to few frequent classes and also schools and collect information about learning in AR . Application We asked the teacher to write down few things that they would
love to have in an app while they are using one . We also gave them the freedom to install other competitive e - commerce app so that they can figure out some loopholes if there are any . This is Stage 1 and this is an individual task . In Stage 2 , we then formed 5 groups each of 5 members and asked them to do a group discussion and asked them to come to a common approach of what they already have in their individual sheets . Meanwhile , our developers were analysed each team ’s common approach . At the end of Stage 2 , each of the 5 teams had 1 common list of features that they want in an app . In Stage 3 , our own team of programmers were involved in the discussions of the 5 list we have got .
Insight What we as team learned in this process is that , there are different
ways of visualizing your needs . Every individual we called in has a different way of approaching to learning with AR . Some would do n’t want an AR headset . There are numerous approaches and that being said , not every approach a demand can be actually implemented in the actual development because the currently obtained data may or may not match the analytical data that we already had from past also the difficulty of actual programming ca n’t also be ignored Approach
The only way out of it is to try and see if the student actually love
the new features in the app and asking them for the feedback . They can quickly give new insights about the new problems that are occurring in the app or the new features they want in the next update .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rabi Jain"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7867 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Ali Zarei Reflection – Learning launch
Challenge & Selection
I was appointed to assist the Management to get an IT project back to the track . The project aims to deliver an IT tool to support financing activity for several business lines in many regions involving 43 countries . The project has been started 3 years ago , and by now , is entering a crisis mode as the team is struggling to deliver and finalise the project . The costs are steadily growing , and the end date is uncertain . The project partially delivered some functionalities . The end - users are not satisfied and are reluctant to adopt the new tool , they keep using manual processes or existing tools that are supposed to be decommissioned . My role is to identify and implement a solution to get out of this situation .
Based on the preliminary discussions with various stakeholders , it was obvious that the project suffers from " tunnel effects " and end - users un - satisfaction , I decide to use the learning launch as it will bring visibility to the users . They can see quickly what the tool looks like and they interact with IT team .
Application
The starting point was to identify the roots of the crisis , what is behind the " tunnel effect " and the un- satisfaction of users . Based on " what is " technics : first , I gathered all data available on the project documentation . Second , I prepared 3 types of interviews forms , one for the project team , one for the end - users ( clients ) and one for the management .
The " what is " phase allowed to find out the following root causes :
1- The requirements have been amended several times , the project team adjusted the roadmap
involving costs increase and planning extensions
2- The end users ( clients ) are not appropriately represented in the project governance , some
business lines are absent , so their needs are not captured
3- The tool reached a degree of complexity that any change requires significant time and money
Then , we organised an offsite ( 1 day ) involving project team managers and end - user 's representatives . It was the first time in 3 years that all stakeholders are gathered . We discussed the main findings of the previous phase and asked each stakeholder to envisage what will be the ideal tool for him . The main outcomes :
( a ) the end - users want visibility ( no tunnel effect ) and simplicity ( break complexity ) ( b ) the project team wants stable requirements committed by all business lines
The decision was made to build a learning launch initiative in 2 months ' time . The initiative was conducted by a core representative team including IT , end users and operations . A set of common requirements was established and committed . The objective was to implement a tool for financing files validated at local level . To break complexity factors , the tool will serve 2 main functionalities : documents storage and files status management .
The IT platform was replaced by an " on the shelf IT tool " to minimise customisation . The working mode was also changed to involve Agile interactions and strong governance .
A business line present in 2 countries was chosen to use the new tool for their financing activity . They were satisfied by the new tool . The users find the tool user friendly , they divide their file processing time by 2 and they are able to know the financing file status with one click .
Insight & approach
Two elements are key in this approach , ( 1 ) gathering all stakeholders and making them discuss and share the problems and the solutions , ( 2 ) adopting the learning launch showing concrete results reinsuring the end - users and bringing confidence to IT team .
All these elements were used to build a case for change and propose the abandon of the old project and start a new project with a roadmap of 12 months and a reasonable budget . The roadmap was based on the scale up of the 2 main functionalities built in the learning launch , split in 2 waves and 2 deliveries each 6 months . A pragmatic approach was introduced to manage perimeter changes : any add on should be coupled with a take off a lower priority feature . So , the waves weight will remain stable to keep the budget and planning on the track .
The case for change was validated by the high - level management and the new project was started by scaling up the learning launch tool .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ali Zarei
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Ali Zarei Reflection – Learning launch
Challenge & Selection
I was appointed to assist the Management to get an IT project back to the track . The project aims to deliver an IT tool to support financing activity for several business lines in many regions involving 43 countries . The project has been started 3 years ago , and by now , is entering a crisis mode as the team is struggling to deliver and finalise the project . The costs are steadily growing , and the end date is uncertain . The project partially delivered some functionalities . The end - users are not satisfied and are reluctant to adopt the new tool , they keep using manual processes or existing tools that are supposed to be decommissioned . My role is to identify and implement a solution to get out of this situation .
Based on the preliminary discussions with various stakeholders , it was obvious that the project suffers from " tunnel effects " and end - users un - satisfaction , I decide to use the learning launch as it will bring visibility to the users . They can see quickly what the tool looks like and they interact with IT team .
Application
The starting point was to identify the roots of the crisis , what is behind the " tunnel effect " and the un- satisfaction of users . Based on " what is " technics : first , I gathered all data available on the project documentation . Second , I prepared 3 types of interviews forms , one for the project team , one for the end - users ( clients ) and one for the management .
The " what is " phase allowed to find out the following root causes :
1- The requirements have been amended several times , the project team adjusted the roadmap
involving costs increase and planning extensions
2- The end users ( clients ) are not appropriately represented in the project governance , some
business lines are absent , so their needs are not captured
3- The tool reached a degree of complexity that any change requires significant time and money
Then , we organised an offsite ( 1 day ) involving project team managers and end - user 's representatives . It was the first time in 3 years that all stakeholders are gathered . We discussed the main findings of the previous phase and asked each stakeholder to envisage what will be the ideal tool for him . The main outcomes :
( a ) the end - users want visibility ( no tunnel effect ) and simplicity ( break complexity ) ( b ) the project team wants stable requirements committed by all business lines
The decision was made to build a learning launch initiative in 2 months ' time . The initiative was conducted by a core representative team including IT , end users and operations . A set of common requirements was established and committed . The objective was to implement a tool for financing files validated at local level . To break complexity factors , the tool will serve 2 main functionalities : documents storage and files status management .
The IT platform was replaced by an " on the shelf IT tool " to minimise customisation . The working mode was also changed to involve Agile interactions and strong governance .
A business line present in 2 countries was chosen to use the new tool for their financing activity . They were satisfied by the new tool . The users find the tool user friendly , they divide their file processing time by 2 and they are able to know the financing file status with one click .
Insight & approach
Two elements are key in this approach , ( 1 ) gathering all stakeholders and making them discuss and share the problems and the solutions , ( 2 ) adopting the learning launch showing concrete results reinsuring the end - users and bringing confidence to IT team .
All these elements were used to build a case for change and propose the abandon of the old project and start a new project with a roadmap of 12 months and a reasonable budget . The roadmap was based on the scale up of the 2 main functionalities built in the learning launch , split in 2 waves and 2 deliveries each 6 months . A pragmatic approach was introduced to manage perimeter changes : any add on should be coupled with a take off a lower priority feature . So , the waves weight will remain stable to keep the budget and planning on the track .
The case for change was validated by the high - level management and the new project was started by scaling up the learning launch tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ali Zarei"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8364 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection Visualization
Challenge and Selection
I work in a bank and was faced with the challenge of designing a platform for enabling digitally issued auto loans . I had already given some initial thought to process and wanted to remove the concept giving the customer an auto loan . No one wants a loan they want a car ! I had fully freedom of technology and the ability to challenge banking and government policy . At the ideation session of 35 persons , seated in 7 tables of 5 , I challenge them to individually draw an 8 - panel comic to explain their ideal customer journey . From the 35 different journeys I could then select the best elements and refine the ideas .
Application
Since total creativity with no limitations were given on the project , I intended to dream big and then implement incrementally while growing to the big idea . I live in a 3rd world country and the process to purchase a new car usually takes 5 - 7 days . I challenged everyone to draw a comic in which main points of a new journey is highlighted . The catch was in this new journey , the customer must receive their car within 8 hours which is one business day .
There were only two rules for the comics , no magic or alien technology and no discussions . Everything must be possible with current day technology and the idea must be developed individually . They were told to ignore all policy . Bank policy can be changed , and the government can be lobbied for change in practice . I wanted everyone to think 10X ! Everyone was given a single sheet of letter sized paper and a sharpie . The page was folded 8 equal sections and the persons given 9 minutes to draw their individual stories .
After the 9 minutes I requested volunteers from each of the 7 groups to share their comic strips with the group . After discussing the 7 different ideas , each table was given another sheet of paper and challenged to spend 10 minutes combining the best elements of the 5 individual comic strips to further improve the ideas . The 7 ideas were then shared with the group and then collaboratively combined to generate a single 3 - 5 - year goal idea .
Insight
Asking for a visual representation of the future journey from 35 persons and then further refining to result in one goal idea aligns with the discussions of unit one . Visualization allowed for the persons in the session to explain how their future journeys should work without long text descriptions . The images could then easily be mixed with each other to generate the new improved journeys . Many people can “ see ” an idea but have a hard time putting it into words . Using this process , we generated and refined 35 ideas into 1 within 30 minutes . Everyone had input into the final journey with even non - vocal persons playing just as big a role as everyone else .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection Visualization
Challenge and Selection
I work in a bank and was faced with the challenge of designing a platform for enabling digitally issued auto loans . I had already given some initial thought to process and wanted to remove the concept giving the customer an auto loan . No one wants a loan they want a car ! I had fully freedom of technology and the ability to challenge banking and government policy . At the ideation session of 35 persons , seated in 7 tables of 5 , I challenge them to individually draw an 8 - panel comic to explain their ideal customer journey . From the 35 different journeys I could then select the best elements and refine the ideas .
Application
Since total creativity with no limitations were given on the project , I intended to dream big and then implement incrementally while growing to the big idea . I live in a 3rd world country and the process to purchase a new car usually takes 5 - 7 days . I challenged everyone to draw a comic in which main points of a new journey is highlighted . The catch was in this new journey , the customer must receive their car within 8 hours which is one business day .
There were only two rules for the comics , no magic or alien technology and no discussions . Everything must be possible with current day technology and the idea must be developed individually . They were told to ignore all policy . Bank policy can be changed , and the government can be lobbied for change in practice . I wanted everyone to think 10X ! Everyone was given a single sheet of letter sized paper and a sharpie . The page was folded 8 equal sections and the persons given 9 minutes to draw their individual stories .
After the 9 minutes I requested volunteers from each of the 7 groups to share their comic strips with the group . After discussing the 7 different ideas , each table was given another sheet of paper and challenged to spend 10 minutes combining the best elements of the 5 individual comic strips to further improve the ideas . The 7 ideas were then shared with the group and then collaboratively combined to generate a single 3 - 5 - year goal idea .
Insight
Asking for a visual representation of the future journey from 35 persons and then further refining to result in one goal idea aligns with the discussions of unit one . Visualization allowed for the persons in the session to explain how their future journeys should work without long text descriptions . The images could then easily be mixed with each other to generate the new improved journeys . Many people can “ see ” an idea but have a hard time putting it into words . Using this process , we generated and refined 35 ideas into 1 within 30 minutes . Everyone had input into the final journey with even non - vocal persons playing just as big a role as everyone else .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14807 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I currently work as a data project leader for a Long Term Rental company that lease vehicles with full services . More and more of our vehicles are equipped with Telematics Black Boxes , which log events ( such as speed , braking , cornering , acceleration , … ) and provide to us lot of data .
Some weeks ago , our Insurance Business line managers asked us to build a driving score , correlated to the accident rate . Working with data science team , we succeed in building a model , based on the driving events collected from the Black Boxes the previous months , that could predict the risk for the driver to have an accident the next month . The remaining point was to translate the risk ratio of our model into a driving score easily understandable by the client and/or the driver . To better define this score , I proposed to the Business stakeholders to participate to a workshop , where everyone would have to imagine and describe the final usage that could be done from this new driving score .
Working with data scientists , I had already experienced how powerful are the data Visualization tools , whether for exploratory data analysis , or to communicate clearly on data , and to support recommendations to different stakeholders . This time , I wanted to experiment visualization , not to communicate on data insights , but to check how it could be helpful to use visualization to collaborate in sharing ideas and building products or services .
Before the workshop , I asked to each participant to think about the way he / she imagines to use the new driving score ; how the product or service based on this driving score would look like ; and why the client could be interested .
When we started the workshop , I let them draw their ideas , and then each participant had to present his drawing and explain his / her ideas . ( On this part , I am not sure if there was a benefit to draw instead of writing ideas on post - it . Maybe it helped to mobilise the right side of our brain ) . Then , we grouped the drawings depending on the similarity of ideas , and identified three main ideas to develop : Premium discount , Prevention , and Serious game ( we parked other ideas for later investigations ) . At this point of the workshop , we continued to use visualization , summarising the main ideas in one new picture , and I really enjoyed the experience . Building this common picture allowed us to define a potential target being sure we shared the same view and that we were on the same page . I have re - drawn and translated the results in English , to let you see how it looked like .
In the second step of the workshop , we have challenged the initial ideas and have enriched them with additional features that came to our minds while handling of objections . Using visualization has been key to support the co - creation work . Visualization allowed us to be sure we understood well each other . And when I look at the final drawing , it reminds me all the discussion we had , even if all details are not drawn ( The final picture acts as a reminder of the all workshop ) . I can definitely confirm that visualization is a powerful tool , and not only for data insights …
Visualization tool is an enabler used during all phases of the Design Thinking process . Not to use it during a brainstorming workshop would miss potential additional ideas , and the risk not to have a shared view at the end of the session . Moreover , I am quite confident that it helped to make things more concrete for everyone in the room . Of course , the drawings we have done are not the only key for success , but they contribute a lot . If I had to do it again , I would keep the same approach .
I am now looking forward to use visualization on the next steps of our “ safety score ” products , by presenting mock ups to drivers and getting their feedbacks .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I currently work as a data project leader for a Long Term Rental company that lease vehicles with full services . More and more of our vehicles are equipped with Telematics Black Boxes , which log events ( such as speed , braking , cornering , acceleration , … ) and provide to us lot of data .
Some weeks ago , our Insurance Business line managers asked us to build a driving score , correlated to the accident rate . Working with data science team , we succeed in building a model , based on the driving events collected from the Black Boxes the previous months , that could predict the risk for the driver to have an accident the next month . The remaining point was to translate the risk ratio of our model into a driving score easily understandable by the client and/or the driver . To better define this score , I proposed to the Business stakeholders to participate to a workshop , where everyone would have to imagine and describe the final usage that could be done from this new driving score .
Working with data scientists , I had already experienced how powerful are the data Visualization tools , whether for exploratory data analysis , or to communicate clearly on data , and to support recommendations to different stakeholders . This time , I wanted to experiment visualization , not to communicate on data insights , but to check how it could be helpful to use visualization to collaborate in sharing ideas and building products or services .
Before the workshop , I asked to each participant to think about the way he / she imagines to use the new driving score ; how the product or service based on this driving score would look like ; and why the client could be interested .
When we started the workshop , I let them draw their ideas , and then each participant had to present his drawing and explain his / her ideas . ( On this part , I am not sure if there was a benefit to draw instead of writing ideas on post - it . Maybe it helped to mobilise the right side of our brain ) . Then , we grouped the drawings depending on the similarity of ideas , and identified three main ideas to develop : Premium discount , Prevention , and Serious game ( we parked other ideas for later investigations ) . At this point of the workshop , we continued to use visualization , summarising the main ideas in one new picture , and I really enjoyed the experience . Building this common picture allowed us to define a potential target being sure we shared the same view and that we were on the same page . I have re - drawn and translated the results in English , to let you see how it looked like .
In the second step of the workshop , we have challenged the initial ideas and have enriched them with additional features that came to our minds while handling of objections . Using visualization has been key to support the co - creation work . Visualization allowed us to be sure we understood well each other . And when I look at the final drawing , it reminds me all the discussion we had , even if all details are not drawn ( The final picture acts as a reminder of the all workshop ) . I can definitely confirm that visualization is a powerful tool , and not only for data insights …
Visualization tool is an enabler used during all phases of the Design Thinking process . Not to use it during a brainstorming workshop would miss potential additional ideas , and the risk not to have a shared view at the end of the session . Moreover , I am quite confident that it helped to make things more concrete for everyone in the room . Of course , the drawings we have done are not the only key for success , but they contribute a lot . If I had to do it again , I would keep the same approach .
I am now looking forward to use visualization on the next steps of our “ safety score ” products , by presenting mock ups to drivers and getting their feedbacks .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16028 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am an administrative and human development professional in my organization . The challenge is to maintain the wellbeing of our employees while they work from home .
Due to COVID 19 situation , we all are working from home . The work pressure has increased due to this new style of working . It ’s getting difficult for employees to adapt to a new work style as they ’re used to a high level of interaction with their team every day . A typical working day involves a busy office atmosphere , calling clients or attending meetings , the new working from home has taken its toll on employee ’s mental health and wellbeing as this drastic change can cause a feeling of isolation .
Selection
We would like to use learning launch tool to solve the above challenge of maintaining the wellbeing of employees while they work from home . A learning launch is a learning experiment conducted quickly and inexpensively to gather real data . A learning launch is not a failure so long as we learn something hence , we decided to use this tool and initiate few ideas as jumping from a public work environment to the confined space of own home can affect everyone .
Application & Insights :
It ’s really important to look at ways to make sure office employees are still happy , productive and motivated under the circumstances .
We decided to start initiates with one of the small team / spaces before implementing to broader office .
For Our first learning launch , we suggested the following to the team :
Keep in contact :
A daily , every other day or weekly phone calls or even video calls . The idea is that teams can continually assess workflow , set new tasks and check on team ’s employee ’s wellbeing . Working from home might be causing unforeseen issues for an employee , so it ’s important to get feedback where we can .
Insights of this application :
It opened the opportunity to discuss topics that were n’t work - related – catching up on plans for the weekend , asking after their family , discussing the news etc . You ’d usually have these types of conversations in passing , over lunch or in brief meetings so it ’s important to maintain this level of socializing where we can .
For our second learning launch , we suggested the following to the team :
Promote a healthy work - life balance :
While we may worry that some team members may take working from home as an opportunity to take it a little easier , in reality , many will feel pressure to work harder , or longer hours , in order to prove they are n’t .
Insights of this application : As an employer , we need to balance keeping productivity up alongside encouraging people to keep taking breaks . When working from home it can be very easy to feel tempted to stay at your laptop throughout lunch or extend the end of the day by a few hours . Be sure to encourage , team to work their contracted hours and do n’t stretch their working day into home life simply because they ’re working from home . As with everything , balance is key .
For our third learning launch , we suggested the following to the team :
Schedule regular team meetings : We live in a more connected world than ever , so when it comes to keeping the whole team connected , technology is truly on our side . We suggested to keep team meetings and catch - ups scheduled in diaries using zoom , Skype or GoToMeeting .
Insights of this application :
This has a twofold effect : first it remained the consistency of the normal working week , and that ’s going to make keeping the business running easier than if regular meetings suddenly dropped out of the diary . Secondly , it helped to replicate the ‘ buzz ’ of the normal work environment , helping people connect and socialize .
For our forth learning launch , we suggested the following to the team :
Provide mental health training and resources :
It ’s important that employees know that we , organization support them so by communicating this to them can really benefit their wellbeing . Our Employee Assistance Programme , created in collaboration with BUPA , gave employees unlimited access to phone support from qualified counsellors so they could discuss anything they need to .
Insights from this application :
Practical advice such as money management , landlord disputes , divorce and parenting were also available . And there ’s also trained counsellors on hand to provide fully confidential advice on mental health and wellbeing , providing the perfect way to access help from qualified professionals while staying at home , based on the huge changes to our working lives that COVID-19 presents us all .
Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool amidst the situation of COVID 19 to solve this challenge . our team needs to review the insight gained from our first four launches and incorporate this insight into future launch designs . We conducted pulse check survey and received good response from this team . The Managers and leaders of the team were also happy with employee ’s performance as it translated into the overall good work performance . After the successful launch of this initiate in small space , we will make sure that future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout at organizational level .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am an administrative and human development professional in my organization . The challenge is to maintain the wellbeing of our employees while they work from home .
Due to COVID 19 situation , we all are working from home . The work pressure has increased due to this new style of working . It ’s getting difficult for employees to adapt to a new work style as they ’re used to a high level of interaction with their team every day . A typical working day involves a busy office atmosphere , calling clients or attending meetings , the new working from home has taken its toll on employee ’s mental health and wellbeing as this drastic change can cause a feeling of isolation .
Selection
We would like to use learning launch tool to solve the above challenge of maintaining the wellbeing of employees while they work from home . A learning launch is a learning experiment conducted quickly and inexpensively to gather real data . A learning launch is not a failure so long as we learn something hence , we decided to use this tool and initiate few ideas as jumping from a public work environment to the confined space of own home can affect everyone .
Application & Insights :
It ’s really important to look at ways to make sure office employees are still happy , productive and motivated under the circumstances .
We decided to start initiates with one of the small team / spaces before implementing to broader office .
For Our first learning launch , we suggested the following to the team :
Keep in contact :
A daily , every other day or weekly phone calls or even video calls . The idea is that teams can continually assess workflow , set new tasks and check on team ’s employee ’s wellbeing . Working from home might be causing unforeseen issues for an employee , so it ’s important to get feedback where we can .
Insights of this application :
It opened the opportunity to discuss topics that were n’t work - related – catching up on plans for the weekend , asking after their family , discussing the news etc . You ’d usually have these types of conversations in passing , over lunch or in brief meetings so it ’s important to maintain this level of socializing where we can .
For our second learning launch , we suggested the following to the team :
Promote a healthy work - life balance :
While we may worry that some team members may take working from home as an opportunity to take it a little easier , in reality , many will feel pressure to work harder , or longer hours , in order to prove they are n’t .
Insights of this application : As an employer , we need to balance keeping productivity up alongside encouraging people to keep taking breaks . When working from home it can be very easy to feel tempted to stay at your laptop throughout lunch or extend the end of the day by a few hours . Be sure to encourage , team to work their contracted hours and do n’t stretch their working day into home life simply because they ’re working from home . As with everything , balance is key .
For our third learning launch , we suggested the following to the team :
Schedule regular team meetings : We live in a more connected world than ever , so when it comes to keeping the whole team connected , technology is truly on our side . We suggested to keep team meetings and catch - ups scheduled in diaries using zoom , Skype or GoToMeeting .
Insights of this application :
This has a twofold effect : first it remained the consistency of the normal working week , and that ’s going to make keeping the business running easier than if regular meetings suddenly dropped out of the diary . Secondly , it helped to replicate the ‘ buzz ’ of the normal work environment , helping people connect and socialize .
For our forth learning launch , we suggested the following to the team :
Provide mental health training and resources :
It ’s important that employees know that we , organization support them so by communicating this to them can really benefit their wellbeing . Our Employee Assistance Programme , created in collaboration with BUPA , gave employees unlimited access to phone support from qualified counsellors so they could discuss anything they need to .
Insights from this application :
Practical advice such as money management , landlord disputes , divorce and parenting were also available . And there ’s also trained counsellors on hand to provide fully confidential advice on mental health and wellbeing , providing the perfect way to access help from qualified professionals while staying at home , based on the huge changes to our working lives that COVID-19 presents us all .
Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool amidst the situation of COVID 19 to solve this challenge . our team needs to review the insight gained from our first four launches and incorporate this insight into future launch designs . We conducted pulse check survey and received good response from this team . The Managers and leaders of the team were also happy with employee ’s performance as it translated into the overall good work performance . After the successful launch of this initiate in small space , we will make sure that future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout at organizational level .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15378 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge : Storytelling is the process of using fact and narrative to communicate something to your audience . Some stories are factual , and some are embellished or improvised in order to better explain the core message . Designers use storytelling to get insight into users , build empathy and reach them emotionally . Designers create personas to represent target users and add conflict to stories that reflect their user journeys and problems . Crafting stories , designers can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , you use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value you want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you ’ll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value . I challenged myself to use storytelling in communication and in user experience design . In order to master this art , the greatest challenge that I faced were opportunities to practice and gain the confidence of being able to have a smooth flow of thoughts . Selection : Understanding your audience & going over each detail chronologically were the key elements discussed in the Week 2 , Video 4 video . This selection was the one that I applied back when I wanted to start getting exposure . I used information discussed in this video in user experience design , by sketching storyboards and analyzing audience . Application : Understanding your audience & going chronologically help in gauging the audience ’s attention . I made an effort to use Storytelling to make my explanations more detailed . Also I made an effort to analyze audience in UX design project . I sketched storyboards with storyline that is possible to happen to an user by using specific product . Insight : I could instantly feel that my command over language and delivery had improved . Moreover improved my UX design products , because I build empathy and reach them emotionally . Approach : I believe that there are another ways of storytelling . I can improve storytelling by doing more research about users and products . Also I believe , that there are more ways to visualize storytelling , not just by sketching . Next time I might create storytelling video .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge : Storytelling is the process of using fact and narrative to communicate something to your audience . Some stories are factual , and some are embellished or improvised in order to better explain the core message . Designers use storytelling to get insight into users , build empathy and reach them emotionally . Designers create personas to represent target users and add conflict to stories that reflect their user journeys and problems . Crafting stories , designers can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , you use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value you want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you ’ll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value . I challenged myself to use storytelling in communication and in user experience design . In order to master this art , the greatest challenge that I faced were opportunities to practice and gain the confidence of being able to have a smooth flow of thoughts . Selection : Understanding your audience & going over each detail chronologically were the key elements discussed in the Week 2 , Video 4 video . This selection was the one that I applied back when I wanted to start getting exposure . I used information discussed in this video in user experience design , by sketching storyboards and analyzing audience . Application : Understanding your audience & going chronologically help in gauging the audience ’s attention . I made an effort to use Storytelling to make my explanations more detailed . Also I made an effort to analyze audience in UX design project . I sketched storyboards with storyline that is possible to happen to an user by using specific product . Insight : I could instantly feel that my command over language and delivery had improved . Moreover improved my UX design products , because I build empathy and reach them emotionally . Approach : I believe that there are another ways of storytelling . I can improve storytelling by doing more research about users and products . Also I believe , that there are more ways to visualize storytelling , not just by sketching . Next time I might create storytelling video .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12384 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I have experience of storytelling tool . I worked in semiconductor industry and there was sometimes issues that machine made failure of product . But every people thought that it was something that we could n’t find solution for it , even they thought that it was normal failure rate because it happened rarely . But I thought that it could be improved and finally we might remove any possibility that it could happened . So I was trying to think permanent solution for those issue . I knew that there are many other experienced people who knows more than I do . So I decided to ask to other people about that if there would be any other thinking about the solution
Application
I started to ask to other people how they think that those issue . And I explained that , even though it looked that it could happen sometime but there could be real root cause and there should be permanent solution for it . I explained that my pre- experience that there was small issue that made little failure of product and I tried to think about real root cause and finally I could find root cause and it helped to find permanent solution for future . This was something never happened before as other people normally think that they ca n’t find real solution for any issues .
I explained that there was always pre warning symptom so it was good sign that we can monitor the problem and if we could monitor this warning symptom , we might detect problem as soon as it happens . So we thought about all the pre warning symptoms that this problem might generate before it caused real problem .
So we found several possible symptoms that could be generated and started to think how we can mage hardware which could inform us about they symptom . And finally we could think of new design hardware how we could easily use existing component which does n’t need much difference to current configuration .
And finally we could best concept for new design how to detect pre symptom and give us pre caution and this was never done by us
Insight & Approach
After I explained my experience , people started to think differently and they started think that they could make permanent solution . So we got together and started brainstorming about the solution . And finally we could share all people ’s thinking and made assumption for root cause . This inspired us to find good idea how to remove any possibility that it could happen again . It was some kind of system which alarm immediately once the problem symptom happens . So we created suggestion for engineering team , and this was reviewed as permanent solution
I think that important thing is that we should realize that we have ability to find permanent solution . And make storytelling of previous success history could inspire people to think that they have potential ability to do the same thing
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I have experience of storytelling tool . I worked in semiconductor industry and there was sometimes issues that machine made failure of product . But every people thought that it was something that we could n’t find solution for it , even they thought that it was normal failure rate because it happened rarely . But I thought that it could be improved and finally we might remove any possibility that it could happened . So I was trying to think permanent solution for those issue . I knew that there are many other experienced people who knows more than I do . So I decided to ask to other people about that if there would be any other thinking about the solution
Application
I started to ask to other people how they think that those issue . And I explained that , even though it looked that it could happen sometime but there could be real root cause and there should be permanent solution for it . I explained that my pre- experience that there was small issue that made little failure of product and I tried to think about real root cause and finally I could find root cause and it helped to find permanent solution for future . This was something never happened before as other people normally think that they ca n’t find real solution for any issues .
I explained that there was always pre warning symptom so it was good sign that we can monitor the problem and if we could monitor this warning symptom , we might detect problem as soon as it happens . So we thought about all the pre warning symptoms that this problem might generate before it caused real problem .
So we found several possible symptoms that could be generated and started to think how we can mage hardware which could inform us about they symptom . And finally we could think of new design hardware how we could easily use existing component which does n’t need much difference to current configuration .
And finally we could best concept for new design how to detect pre symptom and give us pre caution and this was never done by us
Insight & Approach
After I explained my experience , people started to think differently and they started think that they could make permanent solution . So we got together and started brainstorming about the solution . And finally we could share all people ’s thinking and made assumption for root cause . This inspired us to find good idea how to remove any possibility that it could happen again . It was some kind of system which alarm immediately once the problem symptom happens . So we created suggestion for engineering team , and this was reviewed as permanent solution
I think that important thing is that we should realize that we have ability to find permanent solution . And make storytelling of previous success history could inspire people to think that they have potential ability to do the same thing
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16267 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge :
As a participant of the district level Science exhibition , I had the task in hand of coming up with a science project idea . The project scope included an idea about scientific solution or technique of managing the pollutant emission from industries as well as vehicles by either reducing the emission or using it for some constructive purpose . The project can be a non - working project which just displays the idea and hence limits the budget . We were a team of 4 members and it was necessary for each of us to understand various environmental issue and gain consensus on a single issue to stick to for building the project and collectively derive the plan for building the project . Also the project should comply with basics laws of science and there was a deadline of 20 days .
Selection :
The first tool I used was Visualization . Visualization is a Design Innovation technique that helps , using graphics , to create a virtual simulation in one ’s mind and tells the story . Basically , it ’s a step by step approach of connecting dots .
As it would have been useless to move randomly with the ideas and start building a project without an end to end visual image of process flow and as a result incur additional cost by scrapping the project if the idea fails , Visualization helped to gain proper understanding of the environmental problems through constructive imagination and select one problem from it for the project and then use it to further visualize the structure of our project . Also , constant feedback from each member visual understanding can help in incorporating various minor and major drawbacks in implementation of the structural idea of the process for the project . We used a set of questions before gaining confidence in one idea to make sure we consider every possibility of the process implementation .
Application :
We started the process by noting down various pollutants present in the emissions from industries and vehicles and their effects . Wherever we were unable to gain an insight or needed further information , we consulted some environmental management mentors from few institutes . The pollutants list included Sulphur which depletes ozone layer , Nitrous and carbon compounds which are harmful for breathing . After jotting down everything , the final effect which came up was continuously increasing temperatures due to greenhouse effect caused due to excess atmospheric carbon dioxide . Next , everybody imagined about the various effects of increasing heat on the planet and each member created sticky notes of their views . Once all the notes were in front of everybody , it helped the members to consider a prominent effect which can be converted to one ’s advantage . That was vaporization of water which , if produced in a significant amount , has enough energy to run a small turbine to produce enough electricity to light a small bulb .
Once the process flow was visualized , a basic flow chart was drawn which included the major processes required from end to end .
After that we assigned individual process to each member . We created 4 columns , in the order of process flow previously decided , on the vision board , representing the target process assigned to each member . Then each column was provided with constraints , effects , solution and remarks field . One could either write or use sticky notes for their columns . After each idea formation and validation using
some questionnaire like 1 ) . Does it follow the basic law of nature ? 2 ) . Is the material for its construction available ? 3 ) . What is the approximate cost incurred for its construction ? 4 ) . What will be the size of it ? etc . , its possibility of connecting the flow to the subsequent process was ensured . If the flow was not possible , modification in the idea was undertaken and again validated through questionnaire . Once the entire process flow and its construction idea was formulated , each member was allowed to provide their input and query for the overall process . After that a computerized labelled diagram and simulation was prepared using animation software . This helped each member to get a visual image of the final project construction and task needed to achieve it as well as precautions to be considered while construction of the project .
Insight :
The major insight gained from this activity was that graphical representation is very essential to develop the thinking process in a clear and understanding manner as well as it helps in eliminating design defects through subsequent feedback process , finally resulting into a compelling product . The solution to a challenge initiated with almost close to zero information gradually starts to develop using the step by step visualization thinking . A significant rule one can follow in design thinking visualization is to always consider the cause and effect of an idea into consideration and continuously validating the idea using questionnaire . It saves huge number of random moves and keeps the team from deviating the target vision and process flow .
Instead of moving randomly with loads of ideas and solutions , visualization tool helps in moving in well organized pattern thus eliminating extra effort . Also , it helps in identifying the root cause as well as potential root cause of any problem occurred during the implementation stage . Also , it helps in identifying lack of information and data .
As an alternate approach , one may use various virtual visualization tools available to save time and increase efficiency in idea generation as these tools automatically takes under consideration various parameters and aspects connected to the idea according to the fed data dynamically displays the results which serves as a feedback for modification in the idea formation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge :
As a participant of the district level Science exhibition , I had the task in hand of coming up with a science project idea . The project scope included an idea about scientific solution or technique of managing the pollutant emission from industries as well as vehicles by either reducing the emission or using it for some constructive purpose . The project can be a non - working project which just displays the idea and hence limits the budget . We were a team of 4 members and it was necessary for each of us to understand various environmental issue and gain consensus on a single issue to stick to for building the project and collectively derive the plan for building the project . Also the project should comply with basics laws of science and there was a deadline of 20 days .
Selection :
The first tool I used was Visualization . Visualization is a Design Innovation technique that helps , using graphics , to create a virtual simulation in one ’s mind and tells the story . Basically , it ’s a step by step approach of connecting dots .
As it would have been useless to move randomly with the ideas and start building a project without an end to end visual image of process flow and as a result incur additional cost by scrapping the project if the idea fails , Visualization helped to gain proper understanding of the environmental problems through constructive imagination and select one problem from it for the project and then use it to further visualize the structure of our project . Also , constant feedback from each member visual understanding can help in incorporating various minor and major drawbacks in implementation of the structural idea of the process for the project . We used a set of questions before gaining confidence in one idea to make sure we consider every possibility of the process implementation .
Application :
We started the process by noting down various pollutants present in the emissions from industries and vehicles and their effects . Wherever we were unable to gain an insight or needed further information , we consulted some environmental management mentors from few institutes . The pollutants list included Sulphur which depletes ozone layer , Nitrous and carbon compounds which are harmful for breathing . After jotting down everything , the final effect which came up was continuously increasing temperatures due to greenhouse effect caused due to excess atmospheric carbon dioxide . Next , everybody imagined about the various effects of increasing heat on the planet and each member created sticky notes of their views . Once all the notes were in front of everybody , it helped the members to consider a prominent effect which can be converted to one ’s advantage . That was vaporization of water which , if produced in a significant amount , has enough energy to run a small turbine to produce enough electricity to light a small bulb .
Once the process flow was visualized , a basic flow chart was drawn which included the major processes required from end to end .
After that we assigned individual process to each member . We created 4 columns , in the order of process flow previously decided , on the vision board , representing the target process assigned to each member . Then each column was provided with constraints , effects , solution and remarks field . One could either write or use sticky notes for their columns . After each idea formation and validation using
some questionnaire like 1 ) . Does it follow the basic law of nature ? 2 ) . Is the material for its construction available ? 3 ) . What is the approximate cost incurred for its construction ? 4 ) . What will be the size of it ? etc . , its possibility of connecting the flow to the subsequent process was ensured . If the flow was not possible , modification in the idea was undertaken and again validated through questionnaire . Once the entire process flow and its construction idea was formulated , each member was allowed to provide their input and query for the overall process . After that a computerized labelled diagram and simulation was prepared using animation software . This helped each member to get a visual image of the final project construction and task needed to achieve it as well as precautions to be considered while construction of the project .
Insight :
The major insight gained from this activity was that graphical representation is very essential to develop the thinking process in a clear and understanding manner as well as it helps in eliminating design defects through subsequent feedback process , finally resulting into a compelling product . The solution to a challenge initiated with almost close to zero information gradually starts to develop using the step by step visualization thinking . A significant rule one can follow in design thinking visualization is to always consider the cause and effect of an idea into consideration and continuously validating the idea using questionnaire . It saves huge number of random moves and keeps the team from deviating the target vision and process flow .
Instead of moving randomly with loads of ideas and solutions , visualization tool helps in moving in well organized pattern thus eliminating extra effort . Also , it helps in identifying the root cause as well as potential root cause of any problem occurred during the implementation stage . Also , it helps in identifying lack of information and data .
As an alternate approach , one may use various virtual visualization tools available to save time and increase efficiency in idea generation as these tools automatically takes under consideration various parameters and aspects connected to the idea according to the fed data dynamically displays the results which serves as a feedback for modification in the idea formation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21100 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection : Visualization
Challenge and Selection
The challenge was to study about hanging garden . I choose this topic to understand and explore about those people who are plants lover but lives in flats , and with their jobs they are unable to water their plants . In this I got an exposure to know about plants , space , management and material .
All the data is collects and synthesized to gain better understanding about hanging garden products . We needed a deep understanding of the people who were going to use our product , their needs , and we also needed to explore new ways of doing things , and maybe find better ways to do it .
Application and Insight
At first , putting all the information altogether which was collected through surveys , brainstorming and then coming up with new and different ideas .
Visualizing about the cost of the product ( materials , plants etc . ) , the customer experience , different way to hang a pot in the available space , plants which are suitable for the place climate , social impact ( how by using our product , people can have positive impacts ) , and saving birds from death by putting a contain which contain water and food with the hanging pot .
Approach
The final outcome was to have a good understanding of the problems faced by the plant lovers when they are having space problem and they are on jobs or on vacations , they do n’t have to worry about it , the automatic system will manage it , but the user has to do time setting and fill the contain with water , that ’s all and the user work done and no worries .
Because of the space problem , we are less connected to nature , but with this you are connected to nature , plants and birds too .
In addition , all tool are essential
Storytelling- by creating a context of the product , many users will understand which add up to good user experience .
Mind mapping - gathers of sources of information like observation , interviews , charts etc . Which lead to creative solutions .
Learning launch - it is the important step where we can test and see if it works or not and what exactly is working , which leads to cost less .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection : Visualization
Challenge and Selection
The challenge was to study about hanging garden . I choose this topic to understand and explore about those people who are plants lover but lives in flats , and with their jobs they are unable to water their plants . In this I got an exposure to know about plants , space , management and material .
All the data is collects and synthesized to gain better understanding about hanging garden products . We needed a deep understanding of the people who were going to use our product , their needs , and we also needed to explore new ways of doing things , and maybe find better ways to do it .
Application and Insight
At first , putting all the information altogether which was collected through surveys , brainstorming and then coming up with new and different ideas .
Visualizing about the cost of the product ( materials , plants etc . ) , the customer experience , different way to hang a pot in the available space , plants which are suitable for the place climate , social impact ( how by using our product , people can have positive impacts ) , and saving birds from death by putting a contain which contain water and food with the hanging pot .
Approach
The final outcome was to have a good understanding of the problems faced by the plant lovers when they are having space problem and they are on jobs or on vacations , they do n’t have to worry about it , the automatic system will manage it , but the user has to do time setting and fill the contain with water , that ’s all and the user work done and no worries .
Because of the space problem , we are less connected to nature , but with this you are connected to nature , plants and birds too .
In addition , all tool are essential
Storytelling- by creating a context of the product , many users will understand which add up to good user experience .
Mind mapping - gathers of sources of information like observation , interviews , charts etc . Which lead to creative solutions .
Learning launch - it is the important step where we can test and see if it works or not and what exactly is working , which leads to cost less .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22267 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I am working with partners who sell products across online platforms , and our challenge is to launch and display these products on the appropriate online platforms
During finding a suitable solution in agreement with all partners , the focus will be on the strengths and success partners
Selection
Our team and partners have many design thinking activities and we are ready to try the learning launch tool
In general , it aims to test the idea and its application
Application
We initially focused on internet platforms specialized in selling similar products in good ways until sufficient experience is taken . Also , these platforms are integrated with all needs that serve our interest .
Before that , experiences close to our idea were reviewed and some Lego games were used , which helped us simulate all the characters
After that , it became clear to us that the difficulties we face lie in finding an electronic platform that receives and displays products through its platforms and mobile applications , as well as receiving and packaging products in creative and beautiful ways .
Insight
Through the implementation of the learning launch tool and the design and success of testing processes , we thought about increasing the number of products and increasing profits
By finding a team specialized in information technology and e - marketing and setting a clear vision and goals so that this vision depends on design thinking , as our results have shown that the innovations emanating from design thinking have excellent returns , whether on the organized practical side or the excellent revenues that increase from one period to another according to success . In using the right tools in design thinking
Approach
Looking at our team has already undergone many activities for design thinking - launching learning is the right tool for our team . Future launch designs should reflect progress .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I am working with partners who sell products across online platforms , and our challenge is to launch and display these products on the appropriate online platforms
During finding a suitable solution in agreement with all partners , the focus will be on the strengths and success partners
Selection
Our team and partners have many design thinking activities and we are ready to try the learning launch tool
In general , it aims to test the idea and its application
Application
We initially focused on internet platforms specialized in selling similar products in good ways until sufficient experience is taken . Also , these platforms are integrated with all needs that serve our interest .
Before that , experiences close to our idea were reviewed and some Lego games were used , which helped us simulate all the characters
After that , it became clear to us that the difficulties we face lie in finding an electronic platform that receives and displays products through its platforms and mobile applications , as well as receiving and packaging products in creative and beautiful ways .
Insight
Through the implementation of the learning launch tool and the design and success of testing processes , we thought about increasing the number of products and increasing profits
By finding a team specialized in information technology and e - marketing and setting a clear vision and goals so that this vision depends on design thinking , as our results have shown that the innovations emanating from design thinking have excellent returns , whether on the organized practical side or the excellent revenues that increase from one period to another according to success . In using the right tools in design thinking
Approach
Looking at our team has already undergone many activities for design thinking - launching learning is the right tool for our team . Future launch designs should reflect progress .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22412 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflect exercies – Mind Mapping Tool
Garcia
Challenge & Selection
When setting up an extracurricular project as a student , one of the tools I used was mind mapping . As a student group we had spent months to collect a large quantity of various data . What we needed to do next was to arrive at common themes and patterns to be able to identify the relevant solutions we were seeking . The goal was thus to move from the “ what is ” phase to the “ what if ” phase in a creative , visual and engaging way .
Application
To apply the tool of mind mapping , we thought of two possible ways . On the one hand , we could simply engage in a mind mapping session between ourselves , using the tools presented by Garcia . On the other hand , we could invite other students to help us in the exercise . We opted for the second approach for two major reasons . First , by inviting other students , who had previously not been in touch with the project , we could void the selection bias each of us would have had working on the collection of the available data for months prior . Second , these new students gave us new insights and perspectives , which we did not think of before . To organise the session in the most effective way , we prepared the collected data by printing out pictures to visualise certain ideas or concerns that we collected . The participants then were asked to look at those pictures and cluster them around common patterns on a white board . We also equipped participants with sticky notes so that they could add additional ideas and solutions which were not yet featured in the available data .
Insight & Approach
Organising the mind mapping workshop with fellow students really allowed us as a project team to move on from the research stage to the phase were we could map out valuable insights from the data we collected . This enabled us to identify possible solutions , which we had previously overlooked or could not see amidst the large quantity of data we collected over the months . Garcia ’s guidance on how to organise a workshop was extremely helpful to manage the session in a fun and engaging way . Interestingly , one of the outliers from the mind mapping exercise eventually proved to be one of our strongest candidates for a workable solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflect exercies – Mind Mapping Tool
Garcia
Challenge & Selection
When setting up an extracurricular project as a student , one of the tools I used was mind mapping . As a student group we had spent months to collect a large quantity of various data . What we needed to do next was to arrive at common themes and patterns to be able to identify the relevant solutions we were seeking . The goal was thus to move from the “ what is ” phase to the “ what if ” phase in a creative , visual and engaging way .
Application
To apply the tool of mind mapping , we thought of two possible ways . On the one hand , we could simply engage in a mind mapping session between ourselves , using the tools presented by Garcia . On the other hand , we could invite other students to help us in the exercise . We opted for the second approach for two major reasons . First , by inviting other students , who had previously not been in touch with the project , we could void the selection bias each of us would have had working on the collection of the available data for months prior . Second , these new students gave us new insights and perspectives , which we did not think of before . To organise the session in the most effective way , we prepared the collected data by printing out pictures to visualise certain ideas or concerns that we collected . The participants then were asked to look at those pictures and cluster them around common patterns on a white board . We also equipped participants with sticky notes so that they could add additional ideas and solutions which were not yet featured in the available data .
Insight & Approach
Organising the mind mapping workshop with fellow students really allowed us as a project team to move on from the research stage to the phase were we could map out valuable insights from the data we collected . This enabled us to identify possible solutions , which we had previously overlooked or could not see amidst the large quantity of data we collected over the months . Garcia ’s guidance on how to organise a workshop was extremely helpful to manage the session in a fun and engaging way . Interestingly , one of the outliers from the mind mapping exercise eventually proved to be one of our strongest candidates for a workable solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19276 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I ’m working as a business project manager in a large industrial insurance company . In a top management supported project environment , my team and I are searching for ideas which tackle our strong established , but no longer profitable , companies business model . In times of low interest rates and therefore decreasing earnings from the capital markets , finding new business models with higher profit margins than today , are a key success factor for insurance companies . Gaining profits from the traditional core industrial insurance business model – based on actuarial practice – is becoming more and more difficult , due to a highly competitive market , inefficient processes and decrepit structures . Selection : I decided to choose the “ Learning Launch ” tool for this assignment , because my team and I have already lots of ideas in mind to innovate our traditional industrial insurance business model ( e. g. bringing industrial insurance online relating to calculation or administration , using internet of things technology to interconnect with our customers machinery data , etc . ) Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . First of all we convinced our top management to not to insist on us for delivering classical quantitative business cases – which are the rule , rather than the exception in our company . Implementing a “ trial and error strategy ” was n’t easy , but the basement for our to project to use the “ Learning Launch ” tool . This went along with facilitating agile project management principles instead of long established “ classical approaches ” . Starting to experiment in a traditional business like insurance industry was a long , but necessary , process . To be honest : I took us more than a year to convince the management by several occasions , before we could even start to do “ Learning Launches ” . But we wanted to avoid to do things by half - measures . So the first major step for the application of “ Learning Launches ” in our company was about creating the environment in our company . For our first real “ Learning Launch ” we invited people from the line of business where our company has been trying to grow faster than our competitors in the recent years . We asked them for ideas ( used creative techniques in this context ) , created personas together with the sales department and also together with real existing customers . For this purpose my team and I used structured interviews , research from external sources and design workshops ( supported by consulting companies ) . After those steps we challenged our ideas from the first session with the needs from the personas . Insight : We gained several insights from the “ Learning Launch ” process which had a major impact on our next steps . Not only that we discarded ideas at a very early stage , we also developed several new ideas by involving the stakeholders mentioned above . You could say : Our customers put us on the right track . In this whole process we promoted the idea of “ failing fast but cheap ” in our company . My team and I gained additional trust , built prototypes for news products – respectively online solutions for existing products – and also managed to developed a first system which is now in production .
Approach : Except from the very successful first real life use of “ Learning Lunches ” in my company , I think there is always room for improvement . As I mentioned in the application section of this assignment , we tried to uphold the process mentioned by Ed Hesse in the video section it is always a big challenge in big company to implement new ways of doing things without compromising . Next time I would definitely using the same tool , but would spend even more time on preparing upper management . From my point of view sensitizing for change is a key success factor on all hierarchy levels .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I ’m working as a business project manager in a large industrial insurance company . In a top management supported project environment , my team and I are searching for ideas which tackle our strong established , but no longer profitable , companies business model . In times of low interest rates and therefore decreasing earnings from the capital markets , finding new business models with higher profit margins than today , are a key success factor for insurance companies . Gaining profits from the traditional core industrial insurance business model – based on actuarial practice – is becoming more and more difficult , due to a highly competitive market , inefficient processes and decrepit structures . Selection : I decided to choose the “ Learning Launch ” tool for this assignment , because my team and I have already lots of ideas in mind to innovate our traditional industrial insurance business model ( e. g. bringing industrial insurance online relating to calculation or administration , using internet of things technology to interconnect with our customers machinery data , etc . ) Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . First of all we convinced our top management to not to insist on us for delivering classical quantitative business cases – which are the rule , rather than the exception in our company . Implementing a “ trial and error strategy ” was n’t easy , but the basement for our to project to use the “ Learning Launch ” tool . This went along with facilitating agile project management principles instead of long established “ classical approaches ” . Starting to experiment in a traditional business like insurance industry was a long , but necessary , process . To be honest : I took us more than a year to convince the management by several occasions , before we could even start to do “ Learning Launches ” . But we wanted to avoid to do things by half - measures . So the first major step for the application of “ Learning Launches ” in our company was about creating the environment in our company . For our first real “ Learning Launch ” we invited people from the line of business where our company has been trying to grow faster than our competitors in the recent years . We asked them for ideas ( used creative techniques in this context ) , created personas together with the sales department and also together with real existing customers . For this purpose my team and I used structured interviews , research from external sources and design workshops ( supported by consulting companies ) . After those steps we challenged our ideas from the first session with the needs from the personas . Insight : We gained several insights from the “ Learning Launch ” process which had a major impact on our next steps . Not only that we discarded ideas at a very early stage , we also developed several new ideas by involving the stakeholders mentioned above . You could say : Our customers put us on the right track . In this whole process we promoted the idea of “ failing fast but cheap ” in our company . My team and I gained additional trust , built prototypes for news products – respectively online solutions for existing products – and also managed to developed a first system which is now in production .
Approach : Except from the very successful first real life use of “ Learning Lunches ” in my company , I think there is always room for improvement . As I mentioned in the application section of this assignment , we tried to uphold the process mentioned by Ed Hesse in the video section it is always a big challenge in big company to implement new ways of doing things without compromising . Next time I would definitely using the same tool , but would spend even more time on preparing upper management . From my point of view sensitizing for change is a key success factor on all hierarchy levels .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16202 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORY TELLING
CHALLENGE AND SELECTION :
Story telling is wonderful tool to convey a message or moral , strongly , deeply to people .in this modern world , things are getting advanced day by day but still there are people who are not aware of what is getting advanced or what is happening around them , especially the underprivileged students . I am good at some technology , especially at aurdino and programming . Since aurdino is an easy platform for students to get a knowledge about electronics and programming . So I use this story thinking tool to insist about the importance of the technology and the benefits which they get after learning it .So nowadays students prefer listening rather than reading by themselves and i like to explore a lot of things and also to convey the things which I have learned , to someone . So I decided to make understand the students about what I have learned and how valuable the education is going to be within a short span of time . So this story telling tool is the apt tool for making this challenge possible . It is the truth that this tool became an important component to leadership in tomorrow ’s world . And hence the selected tool has been absolutely useful and important to convey this valid message to the students
APPLICATION :
The tool story telling will create a greater impact on people especially on students . So to
the underprivileged students who do n’t know how technology has got developed greater in the world . I tried my level best make a huge impact by using this wonderful tool to students . First of all I made a flowchart on what I am going to explain .So this made a curiosity among the students to ask questions about the terms which I made as an outlook .So at first I told my life story , where I came across a lot of difficulties in studying . I made the point that , I was also the student who was bad at writing exams but can capture ideas like a camphor . So this point was made because nowadays students are very good at innovating new ideas but they are incapable to re - produce it on papers and are making themselves inferior . This makes sure that story telling also connects people emotionally .
So apart from this , I gave a tale of many passed out students and research scholars who were dedicated towards the aurdino technology , where many were received offers from various companies and sponsors to go for higher education . Since getting the attention of people is essential for making the story impactful , one should represent the story impressive and attractive to the students . Also explained that what wows . By saying that what wows after learning the subject will make the students curious that how they can make a start to the subject or get into the subject . People are good at many things but they are unknown of what they are good at . Later on this story made a positive change on their faces , which gave hope to everyone . And finally feedbacks are welcomed from the students . Since it is important to get feedbacks for the improvement of the tool .
INSIGHTS & APPROACH :
From this story which I have told to the students , made a clear cut thought to myself ,
that story connects people in various ways like mentally and physically . This tool also makes the students to think logically that how to make best decisions , since story telling offers a large scope of information to the listeners . And what I understood is information must not be conveyed too formally , it must also contain some humor and that too should not overrule the important data which we are supposed to say and the tool which can offer all these , is story telling .
This story telling tool became an eye opener for many people . and this made the
students to decide on what they are supposed to do for a quality future and what they can do better on it . This tool also made them to learn about themselves and at what they are good at ! . So it makes a deep point that one can convey even a lot of information via story telling but it should be informative with some hints and examples , and should not be more formal .sometimes a good story can make a huge impact . So I like to make even more impressive , the same tool with little more examples and some good humor to keep them attentive towards the story .
This story telling tool in design thinking has also made a good and progressive impact on
me . Which will make me to work towards to the betterment of design thinking tomorrow ’s world .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING
CHALLENGE AND SELECTION :
Story telling is wonderful tool to convey a message or moral , strongly , deeply to people .in this modern world , things are getting advanced day by day but still there are people who are not aware of what is getting advanced or what is happening around them , especially the underprivileged students . I am good at some technology , especially at aurdino and programming . Since aurdino is an easy platform for students to get a knowledge about electronics and programming . So I use this story thinking tool to insist about the importance of the technology and the benefits which they get after learning it .So nowadays students prefer listening rather than reading by themselves and i like to explore a lot of things and also to convey the things which I have learned , to someone . So I decided to make understand the students about what I have learned and how valuable the education is going to be within a short span of time . So this story telling tool is the apt tool for making this challenge possible . It is the truth that this tool became an important component to leadership in tomorrow ’s world . And hence the selected tool has been absolutely useful and important to convey this valid message to the students
APPLICATION :
The tool story telling will create a greater impact on people especially on students . So to
the underprivileged students who do n’t know how technology has got developed greater in the world . I tried my level best make a huge impact by using this wonderful tool to students . First of all I made a flowchart on what I am going to explain .So this made a curiosity among the students to ask questions about the terms which I made as an outlook .So at first I told my life story , where I came across a lot of difficulties in studying . I made the point that , I was also the student who was bad at writing exams but can capture ideas like a camphor . So this point was made because nowadays students are very good at innovating new ideas but they are incapable to re - produce it on papers and are making themselves inferior . This makes sure that story telling also connects people emotionally .
So apart from this , I gave a tale of many passed out students and research scholars who were dedicated towards the aurdino technology , where many were received offers from various companies and sponsors to go for higher education . Since getting the attention of people is essential for making the story impactful , one should represent the story impressive and attractive to the students . Also explained that what wows . By saying that what wows after learning the subject will make the students curious that how they can make a start to the subject or get into the subject . People are good at many things but they are unknown of what they are good at . Later on this story made a positive change on their faces , which gave hope to everyone . And finally feedbacks are welcomed from the students . Since it is important to get feedbacks for the improvement of the tool .
INSIGHTS & APPROACH :
From this story which I have told to the students , made a clear cut thought to myself ,
that story connects people in various ways like mentally and physically . This tool also makes the students to think logically that how to make best decisions , since story telling offers a large scope of information to the listeners . And what I understood is information must not be conveyed too formally , it must also contain some humor and that too should not overrule the important data which we are supposed to say and the tool which can offer all these , is story telling .
This story telling tool became an eye opener for many people . and this made the
students to decide on what they are supposed to do for a quality future and what they can do better on it . This tool also made them to learn about themselves and at what they are good at ! . So it makes a deep point that one can convey even a lot of information via story telling but it should be informative with some hints and examples , and should not be more formal .sometimes a good story can make a huge impact . So I like to make even more impressive , the same tool with little more examples and some good humor to keep them attentive towards the story .
This story telling tool in design thinking has also made a good and progressive impact on
me . Which will make me to work towards to the betterment of design thinking tomorrow ’s world .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment : Storytelling
Challenge : Working for a start up government organization that is trying to build a learning and development infrastructure for training at all levels across all content . But really trying to change the culture of the government to be more agile and able to respond to changing market needs with an eye towards being the “ best government in the world ” .
Selection : I chose storytelling because , as a tradition , it is deeply embedded in the local culture . It is easy to adapt to the audience and can be used to tap into the emotional drivers of my stakeholders .
Application : I very specifically applied the tool in my strategic planning . We had identified specific issues that needed to be explained and generate support among various stakeholder groups . By making it clear precise issues , target audience , and desired outcomes we were able to create a story template that the team could learn , personalize , and use authentically in the individual meetings / events / workshops we had . It was also presented in such a way that the participants could use the story / information back in their environment thereby spreading the messaging .
Outcomes & Insights : While this was n’t the only tool we used , it was extremely effective getting the basic ideas out into the larger audience . We knew we were successful when I started hearing the story being told back to me by stakeholders who participated in the process . In future we would likely deploy to a larger audience and have targeted “ props ” that individuals could take away and remind them . We are also going to deploy story telling training to a wider audience so it can be used in greater numbers as our target audience is in 50,000 + .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment : Storytelling
Challenge : Working for a start up government organization that is trying to build a learning and development infrastructure for training at all levels across all content . But really trying to change the culture of the government to be more agile and able to respond to changing market needs with an eye towards being the “ best government in the world ” .
Selection : I chose storytelling because , as a tradition , it is deeply embedded in the local culture . It is easy to adapt to the audience and can be used to tap into the emotional drivers of my stakeholders .
Application : I very specifically applied the tool in my strategic planning . We had identified specific issues that needed to be explained and generate support among various stakeholder groups . By making it clear precise issues , target audience , and desired outcomes we were able to create a story template that the team could learn , personalize , and use authentically in the individual meetings / events / workshops we had . It was also presented in such a way that the participants could use the story / information back in their environment thereby spreading the messaging .
Outcomes & Insights : While this was n’t the only tool we used , it was extremely effective getting the basic ideas out into the larger audience . We knew we were successful when I started hearing the story being told back to me by stakeholders who participated in the process . In future we would likely deploy to a larger audience and have targeted “ props ” that individuals could take away and remind them . We are also going to deploy story telling training to a wider audience so it can be used in greater numbers as our target audience is in 50,000 + .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19287 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design thinking Reflection – Visualization
Challenge & Selection
I am a business Administration student . I use visualization for studying the concept clearly and easily . In this , more personal context I am , as part of a team , developing a business project about Construction of a 30 flat apartment The 4D model developed at Edinburgh Napier university was demonstrated to six major AEC companies in UK and these demonstrations generated high interest among the contractors and appealed to the planners the most . Due to the lack of appreciation by the senior managers , many companies did not take up the project . The challenges , as highlighted in the discussion , are : − Adversarial relationships in the procurement and execution processes . In 4D model use , client could be involved from the start and collaborative approach is seen as essential . 799 − ICT Skills Shortage – There are 3D skill shortages in the construction industry . Hence , traditional way of developing 2D drawings is continued by the industry . − Time available to tender- The time between the release of tender documents to submission is relatively short and construction companies do not have sufficient time to develop 4D models since the process can take a few weeks . − Fear of transparency of information – There is a key concern among construction companies that the client could use the information provided against the construction company since delays and errors would be visible to the client . The other kind of fear is the use of explicit information about the technical aspects of the operations which companies may not wish to share with others to protect their opportunities for obtaining future contracts . − Fragmented industry- The industry is fragmented with many small subcontractors . In the UK 80 % of the subcontractors have less than 20 personnel . − Resistance to change- There is a reluctance to change working styles with a belief that the traditional approach still satisfies the job requirement .
Application
The project involved the use of technology developed for the car and aerospace industries including the cultural concepts of single minute exchange of dies developed originally by Shigeo Shingo ( 1995 ) for the Toyotacar plant . The single minute changeover concept was enhanced in this application to four seconds . Elimination of Non Value Adding Waste ( NWAW ) as outlined by Mather ( 1988 ) was embodied as a main lean feature in the design concepts used to develop the final specification detail for the contract . Vision enabled robots are used in the aerospace industry for the precision fitting of components by robots . Car and Aerospace industry concepts were embodied operational techniques to be employed in the design of the project but not in the execution of the project where traditional project management tools including MS Project and an Excel based cost 795 control system were used by the project manager . The client produced a detailed specification for the equipment installation and the building and the project was organized as shown in the organization chart .
Insight & Approach
The adoption of visual planning tools for project management is very slow despite the fact that such techniques facilitate planners and stakeholders to visualise the project execution process and identify problems that may occur before construction takes place . Advancements in 4D CAD and virtual reality are capable of handling complex models and can change the culture of the construction industry . Initiatives are required to encourage the use of visualisation techniques are seen as essential and researchers , developers and industry must work together to deliver affordable solutions for the construction industry and lessons must be learned from the benefits gained by automotive and aerospace industry .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design thinking Reflection – Visualization
Challenge & Selection
I am a business Administration student . I use visualization for studying the concept clearly and easily . In this , more personal context I am , as part of a team , developing a business project about Construction of a 30 flat apartment The 4D model developed at Edinburgh Napier university was demonstrated to six major AEC companies in UK and these demonstrations generated high interest among the contractors and appealed to the planners the most . Due to the lack of appreciation by the senior managers , many companies did not take up the project . The challenges , as highlighted in the discussion , are : − Adversarial relationships in the procurement and execution processes . In 4D model use , client could be involved from the start and collaborative approach is seen as essential . 799 − ICT Skills Shortage – There are 3D skill shortages in the construction industry . Hence , traditional way of developing 2D drawings is continued by the industry . − Time available to tender- The time between the release of tender documents to submission is relatively short and construction companies do not have sufficient time to develop 4D models since the process can take a few weeks . − Fear of transparency of information – There is a key concern among construction companies that the client could use the information provided against the construction company since delays and errors would be visible to the client . The other kind of fear is the use of explicit information about the technical aspects of the operations which companies may not wish to share with others to protect their opportunities for obtaining future contracts . − Fragmented industry- The industry is fragmented with many small subcontractors . In the UK 80 % of the subcontractors have less than 20 personnel . − Resistance to change- There is a reluctance to change working styles with a belief that the traditional approach still satisfies the job requirement .
Application
The project involved the use of technology developed for the car and aerospace industries including the cultural concepts of single minute exchange of dies developed originally by Shigeo Shingo ( 1995 ) for the Toyotacar plant . The single minute changeover concept was enhanced in this application to four seconds . Elimination of Non Value Adding Waste ( NWAW ) as outlined by Mather ( 1988 ) was embodied as a main lean feature in the design concepts used to develop the final specification detail for the contract . Vision enabled robots are used in the aerospace industry for the precision fitting of components by robots . Car and Aerospace industry concepts were embodied operational techniques to be employed in the design of the project but not in the execution of the project where traditional project management tools including MS Project and an Excel based cost 795 control system were used by the project manager . The client produced a detailed specification for the equipment installation and the building and the project was organized as shown in the organization chart .
Insight & Approach
The adoption of visual planning tools for project management is very slow despite the fact that such techniques facilitate planners and stakeholders to visualise the project execution process and identify problems that may occur before construction takes place . Advancements in 4D CAD and virtual reality are capable of handling complex models and can change the culture of the construction industry . Initiatives are required to encourage the use of visualisation techniques are seen as essential and researchers , developers and industry must work together to deliver affordable solutions for the construction industry and lessons must be learned from the benefits gained by automotive and aerospace industry .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17643 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
As part of a small boutique consulting firm I and my partners are always looking ways to
improve our market presence and therefore our sales conversion . In this matter we used visualization and mind mapping tools to illustrate and discuss over the scenario where we are into and then selected few ideas to test .
I was given the challenge to test a new method of prospecting clients using digital marketing ,
LinkedIn discovery and applying selected cold emails and calls . For that I have proposed to develop a prototype and apply it to test and make improvements . I was assigned 60 days to do so .
Selection
I have selected Learning Launch to go through this deployment . It involves to pick an idea that
fits what clients need , technical and financial viability , and implement it quickly in a small scale to test and then learn and improve , or discard , depending on the results . We called it a prototyping during implementation .
Another way to describe this approach is as of Michael Ford where he describes it as ready ,
fire , aim .
Application
I have designed the prototype by selecting a small group of prospects ( 50 leads from food
industry ) and implemented a free CRM tool to help organize the process . Then I developed an approach using emails and calls .
The fire part of the implementation was to start sending emails as intended . This way we
could measure how many of them were being open ( a few ) and responded ( none ) . This measurement was used in one follow up meeting with my partners where we could discuss
Also , I have started making cold calls to some prospects I chose randomly , which results were
also measured and reported in the same meeting . This was not designed initially and was a critical point of discussion as one of our partners did not agree with this approach , even though I had appointed a meeting with this approach .
Insight :
Using this tool gave us a quick and low - cost way to test an idea and gather improvement
needs for it . In other words , we could test our hypothesis and redesign the approach .
For example , making cold calls was not planned to occur , but it showed some results . On the
other hand , it was planned to send emails in a cadency , but it did not occur , what could have showed results .
The main benefit of using this design thinking tool is that you can test initial assumptions in a
fast way , analyze and adjust to keep testing new assumptions . It is also a cost - effective way to test it as in our case the full implementation demands recruitment of a personnel to be full time in this position . Being me the one to test it before hiring someone could give more improvements to the approach before going live .
Approach :
For the next time I use learning launch , that proved to be the right tool to be used , I will do it
in a more pragmatic way . I have developed it in a way ( email cadency ) and then implemented in another way ( cold calls ) , what may have postponed results to be collected for the initial assumption . It is better to fail quick and fine tune the process than keep trying to do different things without a logical approach . Also , documenting findings could be improved in our case using on the go approach . I have done using visual presentations but with a greater effort as I had to remember past issues .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
As part of a small boutique consulting firm I and my partners are always looking ways to
improve our market presence and therefore our sales conversion . In this matter we used visualization and mind mapping tools to illustrate and discuss over the scenario where we are into and then selected few ideas to test .
I was given the challenge to test a new method of prospecting clients using digital marketing ,
LinkedIn discovery and applying selected cold emails and calls . For that I have proposed to develop a prototype and apply it to test and make improvements . I was assigned 60 days to do so .
Selection
I have selected Learning Launch to go through this deployment . It involves to pick an idea that
fits what clients need , technical and financial viability , and implement it quickly in a small scale to test and then learn and improve , or discard , depending on the results . We called it a prototyping during implementation .
Another way to describe this approach is as of Michael Ford where he describes it as ready ,
fire , aim .
Application
I have designed the prototype by selecting a small group of prospects ( 50 leads from food
industry ) and implemented a free CRM tool to help organize the process . Then I developed an approach using emails and calls .
The fire part of the implementation was to start sending emails as intended . This way we
could measure how many of them were being open ( a few ) and responded ( none ) . This measurement was used in one follow up meeting with my partners where we could discuss
Also , I have started making cold calls to some prospects I chose randomly , which results were
also measured and reported in the same meeting . This was not designed initially and was a critical point of discussion as one of our partners did not agree with this approach , even though I had appointed a meeting with this approach .
Insight :
Using this tool gave us a quick and low - cost way to test an idea and gather improvement
needs for it . In other words , we could test our hypothesis and redesign the approach .
For example , making cold calls was not planned to occur , but it showed some results . On the
other hand , it was planned to send emails in a cadency , but it did not occur , what could have showed results .
The main benefit of using this design thinking tool is that you can test initial assumptions in a
fast way , analyze and adjust to keep testing new assumptions . It is also a cost - effective way to test it as in our case the full implementation demands recruitment of a personnel to be full time in this position . Being me the one to test it before hiring someone could give more improvements to the approach before going live .
Approach :
For the next time I use learning launch , that proved to be the right tool to be used , I will do it
in a more pragmatic way . I have developed it in a way ( email cadency ) and then implemented in another way ( cold calls ) , what may have postponed results to be collected for the initial assumption . It is better to fail quick and fine tune the process than keep trying to do different things without a logical approach . Also , documenting findings could be improved in our case using on the go approach . I have done using visual presentations but with a greater effort as I had to remember past issues .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14348 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am a member of my organisation ’s Technical team . We work on multiple technical OS platforms to develop and maintain an enterprise wide job scheduling tool . We are a team of 5 people , all senior members , with respect to experience level , and a subject matter expert in respective technical skills . We used to have multiple discussion meetings when we were working in office premises . However , In the pandemic era , when whole world is going through tough phase to survive from COVID-19 , we were made to work from home for everyone ’s health and safety reasons . The challenge came from working remotely with limited sessions to interact and discuss . We want to maintain a healthy culture of work which we have established over a period of time and also boost up the morale of our team members to strive through the tough time .
Selection :
We discussed within our team and came up with learning launch strategy to connect informally and discuss the mindset of other individual in the new working normal situation . We named it as “ Meet and Greet ” . As we were not sure of how long we have to keep working from home , we need a way to keep the communication going . This was a 5 min handshake programme where we scheduled webex meetings to open your video and say “ Hi ” . The motive was to remain face - to - face connection and stay active as if we are in real office .
Application
We already had scheduled meetings to update the work done . However , we applied this small experiment to enhance the communication and boost the moral of the team . In the Meet and greet meetings we did n’t talked about work but only about the thoughts that we share as an individual . The idea was to make ourselves comfortable to the remote working environment as we are working from home . We created groups of two team members each to connect and share their thoughts . The meetings were scheduled and progressed .
Insight
The course changed my view to look from “ My angle - my scope ” to “ Our Team- Our Scope”- a broader angle and broader scope . I used to have many ideas but I always felt that how can I implement these ideas and test them , what the team will think about these ideas and take it up or not . After this trial , we got to know that we all have many brilliant ideas that we kept to ourselves . When we got a chance to demonstrate our thoughts and expressed them , these ideas
We already have multiple channels of communication however we were not using these to connect within the team . The interplay among individuals helped to express ideas and thereby lead to easily solve our problems as one plus one is not always two but eleven sometimes .
We also got to know that people are trying to settle down with enhanced responsibilities of working with family away from family is different than working with family for them .
Approach
Now we know what is going with each individual , what is their thinking process and we are more comfortable to the risk free culture we have now .
Our idea was greatly appreciated among our team members and by other teams also . We are working on next stage called “ Showcase“- it ’s a longer duration presentation where we can present our ideas and open up with whole team . We are trying to make it more informal and trying out the ways it will prove to be more productive to other teams .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am a member of my organisation ’s Technical team . We work on multiple technical OS platforms to develop and maintain an enterprise wide job scheduling tool . We are a team of 5 people , all senior members , with respect to experience level , and a subject matter expert in respective technical skills . We used to have multiple discussion meetings when we were working in office premises . However , In the pandemic era , when whole world is going through tough phase to survive from COVID-19 , we were made to work from home for everyone ’s health and safety reasons . The challenge came from working remotely with limited sessions to interact and discuss . We want to maintain a healthy culture of work which we have established over a period of time and also boost up the morale of our team members to strive through the tough time .
Selection :
We discussed within our team and came up with learning launch strategy to connect informally and discuss the mindset of other individual in the new working normal situation . We named it as “ Meet and Greet ” . As we were not sure of how long we have to keep working from home , we need a way to keep the communication going . This was a 5 min handshake programme where we scheduled webex meetings to open your video and say “ Hi ” . The motive was to remain face - to - face connection and stay active as if we are in real office .
Application
We already had scheduled meetings to update the work done . However , we applied this small experiment to enhance the communication and boost the moral of the team . In the Meet and greet meetings we did n’t talked about work but only about the thoughts that we share as an individual . The idea was to make ourselves comfortable to the remote working environment as we are working from home . We created groups of two team members each to connect and share their thoughts . The meetings were scheduled and progressed .
Insight
The course changed my view to look from “ My angle - my scope ” to “ Our Team- Our Scope”- a broader angle and broader scope . I used to have many ideas but I always felt that how can I implement these ideas and test them , what the team will think about these ideas and take it up or not . After this trial , we got to know that we all have many brilliant ideas that we kept to ourselves . When we got a chance to demonstrate our thoughts and expressed them , these ideas
We already have multiple channels of communication however we were not using these to connect within the team . The interplay among individuals helped to express ideas and thereby lead to easily solve our problems as one plus one is not always two but eleven sometimes .
We also got to know that people are trying to settle down with enhanced responsibilities of working with family away from family is different than working with family for them .
Approach
Now we know what is going with each individual , what is their thinking process and we are more comfortable to the risk free culture we have now .
Our idea was greatly appreciated among our team members and by other teams also . We are working on next stage called “ Showcase“- it ’s a longer duration presentation where we can present our ideas and open up with whole team . We are trying to make it more informal and trying out the ways it will prove to be more productive to other teams .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14581 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge . I work in a company who develops software systems for corporate customers . Very often , people from our teams or even customer employees share with us ideas to create software products , services , optimize processes , savings , etc . All those ideas are very interesting but sometimes seems like a waste of time . I work in the Innovation area and my responsibility is to evaluate new ideas and if valuable , put together a development - funding project to create such solution .
Our company tries to encourage every employee to share these initiatives , and I as evaluator , have to be very professional when assessing and selecting viable ideas .
Selection . The Learning Launch tool is a very important framework for me because guides us from the initial exploration of the idea and who would be happy if the idea works , until documenting information which confirms or disconfirms the feasibility of the idea .
I try to avoid having a very skeptical attitude towards new ideas , but also I try to be as objective as possible ; this tool lets me write down hypothesis , scenarios and share the result of the tests with my colleagues , in order to make decisions to improve the idea ( pivot ) or find another one .
Reflection - Learning launch
Application . I created a very simple application where employees can share their ideas and on a weekly basis I am responsible to review those ideas and give feedback to the employee .
For every idea which passes a first checklist , I get in touch with the proponent to start a learning launch and define the persona(s ) who would be the customer and its specific need or problem , and the benefits our solution ( idea ) will bring them .
After that , we define the scope of the research we will conduct : number of interviews , questionnaires , find alternative solutions or competitors .
There is a huge amount of work here but very valuable , so getting to define the scope of the test can sometimes give me information supporting a go / no - go decision .
Finally , the learning launch outputs are inputs when working to configure the project to fund and create the product / service based on the proposed idea .
Insight and approach . The use of the Learning launch brought to my attention the fact - oriented decision . Because we can be very enthusiastic about our ideas and when sharing them with others , sometimes feedback is not well received . But if you create not only an innovative environment , but also a test - oriented environment , people gets not only enthusiastic but also more careful and gives their ideas a second and third thought , and test it themselves .
This has improved the quality of the initiatives and also gives me more detailed information in the next steps of the project to implement the idea ( innovation ) .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge . I work in a company who develops software systems for corporate customers . Very often , people from our teams or even customer employees share with us ideas to create software products , services , optimize processes , savings , etc . All those ideas are very interesting but sometimes seems like a waste of time . I work in the Innovation area and my responsibility is to evaluate new ideas and if valuable , put together a development - funding project to create such solution .
Our company tries to encourage every employee to share these initiatives , and I as evaluator , have to be very professional when assessing and selecting viable ideas .
Selection . The Learning Launch tool is a very important framework for me because guides us from the initial exploration of the idea and who would be happy if the idea works , until documenting information which confirms or disconfirms the feasibility of the idea .
I try to avoid having a very skeptical attitude towards new ideas , but also I try to be as objective as possible ; this tool lets me write down hypothesis , scenarios and share the result of the tests with my colleagues , in order to make decisions to improve the idea ( pivot ) or find another one .
Reflection - Learning launch
Application . I created a very simple application where employees can share their ideas and on a weekly basis I am responsible to review those ideas and give feedback to the employee .
For every idea which passes a first checklist , I get in touch with the proponent to start a learning launch and define the persona(s ) who would be the customer and its specific need or problem , and the benefits our solution ( idea ) will bring them .
After that , we define the scope of the research we will conduct : number of interviews , questionnaires , find alternative solutions or competitors .
There is a huge amount of work here but very valuable , so getting to define the scope of the test can sometimes give me information supporting a go / no - go decision .
Finally , the learning launch outputs are inputs when working to configure the project to fund and create the product / service based on the proposed idea .
Insight and approach . The use of the Learning launch brought to my attention the fact - oriented decision . Because we can be very enthusiastic about our ideas and when sharing them with others , sometimes feedback is not well received . But if you create not only an innovative environment , but also a test - oriented environment , people gets not only enthusiastic but also more careful and gives their ideas a second and third thought , and test it themselves .
This has improved the quality of the initiatives and also gives me more detailed information in the next steps of the project to implement the idea ( innovation ) .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22393 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
Working in the banking sector , you get used quickly with complex flows created in time , due to the size and structure of the organization and to heavy regulation . This can lead to staff not having the wide picture , to clients not being served quick enough and to errors . One of the flows we decided to review and simplify was : campaigns for complex investment products . 8 teams were involved into the flow until the product reached the clients – each of them appearing and reappearing at different points – and 5 teams were involved for processing of the transactions and documentation . There were errors occurring and several manual tasks .
Selection
In the process of reviewing and simplifying the flow , we used visualization , as we needed for all the members of the project team to get to the same image for the initial and final flow . Otherwise , each of them would have in mind only their part of the flow and their issues .
Application
We created a project team to address this optimization , one person from each team involved in the flow was part of it . Initially , the problem we aimed at solving was inaccurate documentation and lack of checks , which was thought to be caused by lack of front officers ’ attention given to this subject . With all of their input , we managed to draw the current flow on the board and highlighted the problematic areas which we noted to be much more than we initially thought ( documentation going back and forth , no automatic checks for basic information and list of documents , front officers having too many tasks , manual reports , etc ) . After the first meeting , the flow was drafted on the computer in order to have it available at any time and help us identify more potential optimizations . It became clear that some tasks were doubled or could be performed by another team to reduce time .
After few meetings and several iterations of new flow drawing , the project team was able to come up with a new , simplified , much more automatized flow and also with much better understanding of other ’s tasks and roles . Practically , the documentation to be sent to the clients became more standardized ( some teams ’ inputs were not necessary anymore ) ; in terms of processing – once the front officer had all the information for one subscription with just one button push several automatic checks were done , the deals were input and the reports were done ; some double tasks were discovered and eliminated . The number of teams involved was reduced to 4 for the creation part and 3 for the processing , but even their tasks were heavily reduced .
Insight
By applying the visualization tool , the initial status was identified and the ideal one was drawn . One of the most important gains is that the mindset of the people involved into the flow was changed to see also the issues others have and to understand the importance of certain tasks – visualizing the entire picture was key . The results were better than what we initially aimed for , as not only issues with the documentation were addressed , but much more , and it was seen that the errors made in front office were caused by too many tasks .
Approach
After taking this course , I am even more confident that visualization is a very important and helpful tool to be used . It ’s so simple , but so effective - maybe due to its simplicity we sometimes tend not to use it and concentrate on more complex tools .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
Working in the banking sector , you get used quickly with complex flows created in time , due to the size and structure of the organization and to heavy regulation . This can lead to staff not having the wide picture , to clients not being served quick enough and to errors . One of the flows we decided to review and simplify was : campaigns for complex investment products . 8 teams were involved into the flow until the product reached the clients – each of them appearing and reappearing at different points – and 5 teams were involved for processing of the transactions and documentation . There were errors occurring and several manual tasks .
Selection
In the process of reviewing and simplifying the flow , we used visualization , as we needed for all the members of the project team to get to the same image for the initial and final flow . Otherwise , each of them would have in mind only their part of the flow and their issues .
Application
We created a project team to address this optimization , one person from each team involved in the flow was part of it . Initially , the problem we aimed at solving was inaccurate documentation and lack of checks , which was thought to be caused by lack of front officers ’ attention given to this subject . With all of their input , we managed to draw the current flow on the board and highlighted the problematic areas which we noted to be much more than we initially thought ( documentation going back and forth , no automatic checks for basic information and list of documents , front officers having too many tasks , manual reports , etc ) . After the first meeting , the flow was drafted on the computer in order to have it available at any time and help us identify more potential optimizations . It became clear that some tasks were doubled or could be performed by another team to reduce time .
After few meetings and several iterations of new flow drawing , the project team was able to come up with a new , simplified , much more automatized flow and also with much better understanding of other ’s tasks and roles . Practically , the documentation to be sent to the clients became more standardized ( some teams ’ inputs were not necessary anymore ) ; in terms of processing – once the front officer had all the information for one subscription with just one button push several automatic checks were done , the deals were input and the reports were done ; some double tasks were discovered and eliminated . The number of teams involved was reduced to 4 for the creation part and 3 for the processing , but even their tasks were heavily reduced .
Insight
By applying the visualization tool , the initial status was identified and the ideal one was drawn . One of the most important gains is that the mindset of the people involved into the flow was changed to see also the issues others have and to understand the importance of certain tasks – visualizing the entire picture was key . The results were better than what we initially aimed for , as not only issues with the documentation were addressed , but much more , and it was seen that the errors made in front office were caused by too many tasks .
Approach
After taking this course , I am even more confident that visualization is a very important and helpful tool to be used . It ’s so simple , but so effective - maybe due to its simplicity we sometimes tend not to use it and concentrate on more complex tools .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15969 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- MIND MAPPING Challenge & Selection:- A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesise , recall and generate new concepts . In a mind map information is presented in a way that resembles much more closely what idea you had in mind . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun ! Its fun part may help all the person present in the room to be attentive and understand better . It presents , in a visual way , the core elements of what a person might be thinking or want to explain or give the idea of its concepts . Mind mapping tool can be used to organise large amounts of information , combining spatial organisation , dynamic hierarchical structuring and node folding . In my personal life i use mind mapping in every way possible eg.- making my timetables as i am in college it helps a lot & taking notes of what has been taught in class . It has also been suggested that mind - mapping can improve learning / study efficiency up to 15 % over conventional note taking .
Application:- Drawing a mind map is simple . I start by:- 1)Start in the middle of a blank page , writing or drawing the idea you intend to develop . I would suggest that you use the page in landscape orientation.2)Develop the related subtopics around this central topic , connecting each of them to the centre with a line.3)Repeat the same process for the subtopics , generating lower - level subtopics as you see fit , connecting each of those to the corresponding subtopic . * You can also use colours , drawings and symbols . Be as visual as you can . Keep the topic labels as short as possible . You know there will be a temptation to write a complete phrase but we must avoid that and try to write / draw in one word ( if possible ) . It may not seem important at point but also try to vary text size , colour and alignment . Provide as many visual cues as you can to emphasise important points . Every little bit helps engaging your brain . Mind mapping is more intuitive , creative , visual , and engaging . For the activity i will start by dividing some people with a situation / agenda which may happen in a company for which they have to provide ideas / concepts using their own tools at first and then i will tell them to convey their message in the form of mind map . Often whenever I used to explain people my ideas or when they used to explain it to me there was usually a understanding gap in between . Now if the appropriate situation occurs I will be sure to use the mind mapping tool . It helps in generating new exciting , creative , and birth of some daring suggestions even from the people you expect less . Mind maps have many uses:- 1)Note takingBrainstorming ( individually or in groups)2)Problem solving3)Studying and memorisationPlanning4)Researching and consolidating information from multiple sources5)Presenting information6)Gaining insight on complex subjects7)Jogging your creativity .
Insight & Approach:-What i have learned from conducting this exercise with my other classmates is that this tool is important for reinforcing the people ’s understanding of the problems they are working to solve . The most important aspect of this activity is that the thoughts and understanding they share with each other . Every company and firm including our college as well uses this tool for concept enhancement . The graphic provides a specific insight and knowledge of ones mind which is the focal point of this whole discussion , to make it easier for everyone to have understanding of each others thinking . As i have found that the most important aspect is the insight and knowledge shared , I will be sure to use the mind mapping tool in the starting of the design thinking activities . It helps in generating new exciting , creative , and birth of some unexpected healthy and important and interesting suggestions . This tool also helps in creating value to ones ideology .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- MIND MAPPING Challenge & Selection:- A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesise , recall and generate new concepts . In a mind map information is presented in a way that resembles much more closely what idea you had in mind . Since it is an activity that is both analytical and artistic , it engages your brain in a much , much richer way , helping in all its cognitive functions . And , best of all , it is fun ! Its fun part may help all the person present in the room to be attentive and understand better . It presents , in a visual way , the core elements of what a person might be thinking or want to explain or give the idea of its concepts . Mind mapping tool can be used to organise large amounts of information , combining spatial organisation , dynamic hierarchical structuring and node folding . In my personal life i use mind mapping in every way possible eg.- making my timetables as i am in college it helps a lot & taking notes of what has been taught in class . It has also been suggested that mind - mapping can improve learning / study efficiency up to 15 % over conventional note taking .
Application:- Drawing a mind map is simple . I start by:- 1)Start in the middle of a blank page , writing or drawing the idea you intend to develop . I would suggest that you use the page in landscape orientation.2)Develop the related subtopics around this central topic , connecting each of them to the centre with a line.3)Repeat the same process for the subtopics , generating lower - level subtopics as you see fit , connecting each of those to the corresponding subtopic . * You can also use colours , drawings and symbols . Be as visual as you can . Keep the topic labels as short as possible . You know there will be a temptation to write a complete phrase but we must avoid that and try to write / draw in one word ( if possible ) . It may not seem important at point but also try to vary text size , colour and alignment . Provide as many visual cues as you can to emphasise important points . Every little bit helps engaging your brain . Mind mapping is more intuitive , creative , visual , and engaging . For the activity i will start by dividing some people with a situation / agenda which may happen in a company for which they have to provide ideas / concepts using their own tools at first and then i will tell them to convey their message in the form of mind map . Often whenever I used to explain people my ideas or when they used to explain it to me there was usually a understanding gap in between . Now if the appropriate situation occurs I will be sure to use the mind mapping tool . It helps in generating new exciting , creative , and birth of some daring suggestions even from the people you expect less . Mind maps have many uses:- 1)Note takingBrainstorming ( individually or in groups)2)Problem solving3)Studying and memorisationPlanning4)Researching and consolidating information from multiple sources5)Presenting information6)Gaining insight on complex subjects7)Jogging your creativity .
Insight & Approach:-What i have learned from conducting this exercise with my other classmates is that this tool is important for reinforcing the people ’s understanding of the problems they are working to solve . The most important aspect of this activity is that the thoughts and understanding they share with each other . Every company and firm including our college as well uses this tool for concept enhancement . The graphic provides a specific insight and knowledge of ones mind which is the focal point of this whole discussion , to make it easier for everyone to have understanding of each others thinking . As i have found that the most important aspect is the insight and knowledge shared , I will be sure to use the mind mapping tool in the starting of the design thinking activities . It helps in generating new exciting , creative , and birth of some unexpected healthy and important and interesting suggestions . This tool also helps in creating value to ones ideology .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9374 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
As part of team engaged with rural communities in Africa one of the major challenge we face is getting the trust of our host community to enable us be effective in engaging them and proffering solutions to pending issues .
I have found out that one way of gaining trust and engagement from the people is if we are able to relate to them on their level and help them see that we are not invincible and we also face similar challenges like they do .
One way of doing this is through storytelling . It creates an image in their minds and brings what we are trying to convey to them .
Application
One area where the ability to tell a story really came in handy in gaining the trust of our host community was when there was an outbreak of cholera in the community and they were refusing to take the drugs we brought . They obviously did not trust us and our drugs .
Apparently , we were not the first group to bring them “ solutions ” . It was my duty to address them and assure them that we have their best interest at heart . To make them understand our points we performed a short play , the play depicted a striving community who was almost wiped out of existence because of a deadly “ bandit ” . This bandit was so powerful that anyone he came in contact started to shake , throw up and poo on themselves out of fear even after the bandit has left and the only way to help the person is through the help of a benevolent man who through his innate kindness and care will reduce the affliction ” .
After the play , we had some people take the drug . After that , more people came to take the drug once they saw the effects on their neighbors , friends and family .
Insight and Approach
Having this knowledge has made it easier to navigate other communities . It is easier to get to them because we have an effective way of addressing their problems as we design solutions specific to each community and the ability to present these solutions in the way they would understand is truly priceless .
This course has helped me to improve on this valuable skill and see it for the great asset it is . It is not enough to design solutions but the ability to bring these solutions to life before the target audience is key .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
As part of team engaged with rural communities in Africa one of the major challenge we face is getting the trust of our host community to enable us be effective in engaging them and proffering solutions to pending issues .
I have found out that one way of gaining trust and engagement from the people is if we are able to relate to them on their level and help them see that we are not invincible and we also face similar challenges like they do .
One way of doing this is through storytelling . It creates an image in their minds and brings what we are trying to convey to them .
Application
One area where the ability to tell a story really came in handy in gaining the trust of our host community was when there was an outbreak of cholera in the community and they were refusing to take the drugs we brought . They obviously did not trust us and our drugs .
Apparently , we were not the first group to bring them “ solutions ” . It was my duty to address them and assure them that we have their best interest at heart . To make them understand our points we performed a short play , the play depicted a striving community who was almost wiped out of existence because of a deadly “ bandit ” . This bandit was so powerful that anyone he came in contact started to shake , throw up and poo on themselves out of fear even after the bandit has left and the only way to help the person is through the help of a benevolent man who through his innate kindness and care will reduce the affliction ” .
After the play , we had some people take the drug . After that , more people came to take the drug once they saw the effects on their neighbors , friends and family .
Insight and Approach
Having this knowledge has made it easier to navigate other communities . It is easier to get to them because we have an effective way of addressing their problems as we design solutions specific to each community and the ability to present these solutions in the way they would understand is truly priceless .
This course has helped me to improve on this valuable skill and see it for the great asset it is . It is not enough to design solutions but the ability to bring these solutions to life before the target audience is key .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12339 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I am a pro bono consultant for a student organisation and my team 's challenge is to help an infrastructure company develop their branding on their upcoming project ' Shared Workplace Product ' . The project scope includes the business development team , as well as the marketing team , with whom we work closely with . The project is limited to five business days and later pitch our ideas and solution back to the C - level executives . The project will focus on creating awareness and engagement by inspiring and exciting people across all touchpoints and communicate unique differentiators of the Shared Workplace compared to other co - working space . Selection To ensure the team is constantly at the same page , we decided to use the visualisation tool to use imagery to share ideas instead of trying to explain with words to ensure that everyone ‘ sees ’ the same concept . It also allows us to think in a non - verbal way and access parts of our brain , our creativity . Application After completing market research to find out the users need and discussion with the business development team to find out what the project ’s goal , we started using visualisation tool by sketching out some of the ideas we have in mind that will help with creating awareness and engagement for the users . We used the visualisation tool to create a brand called ‘ Mercury ’ it is an amalgamative community of conferences , networking , exhibitions and product launch events that are tailors to the users need . We sketched out these ideas on paper and discuss which is more appropriate for the project . We later transfer our ideas from sketch to PowerPoint to revise it before we finalise it and present it to the executives .
Insight We learnt that by using the visualisation tool , we were able to get the team to stay on the same page and explained their ideas better rather than just talking about it and taking written notes . By using visualization tool , it also allowed the team to visualise how our ideas are different than the competitors . We were able to see the few key points that made us stand out as a ‘ Shared Workplace ’ . We were also able to visualise how the ideal customer experience will be like once we started using visualisation tool to layout our ideas . Approach The team has realised that by using visualisation tool from design thinking helped us to constantly stay on the same page and that was the most valuable aspects in the shared insights and learning . Next time , we would continue to use the same design thinking tool as it serves as an effective communication tool that allows us to visualise each other ’s ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I am a pro bono consultant for a student organisation and my team 's challenge is to help an infrastructure company develop their branding on their upcoming project ' Shared Workplace Product ' . The project scope includes the business development team , as well as the marketing team , with whom we work closely with . The project is limited to five business days and later pitch our ideas and solution back to the C - level executives . The project will focus on creating awareness and engagement by inspiring and exciting people across all touchpoints and communicate unique differentiators of the Shared Workplace compared to other co - working space . Selection To ensure the team is constantly at the same page , we decided to use the visualisation tool to use imagery to share ideas instead of trying to explain with words to ensure that everyone ‘ sees ’ the same concept . It also allows us to think in a non - verbal way and access parts of our brain , our creativity . Application After completing market research to find out the users need and discussion with the business development team to find out what the project ’s goal , we started using visualisation tool by sketching out some of the ideas we have in mind that will help with creating awareness and engagement for the users . We used the visualisation tool to create a brand called ‘ Mercury ’ it is an amalgamative community of conferences , networking , exhibitions and product launch events that are tailors to the users need . We sketched out these ideas on paper and discuss which is more appropriate for the project . We later transfer our ideas from sketch to PowerPoint to revise it before we finalise it and present it to the executives .
Insight We learnt that by using the visualisation tool , we were able to get the team to stay on the same page and explained their ideas better rather than just talking about it and taking written notes . By using visualization tool , it also allowed the team to visualise how our ideas are different than the competitors . We were able to see the few key points that made us stand out as a ‘ Shared Workplace ’ . We were also able to visualise how the ideal customer experience will be like once we started using visualisation tool to layout our ideas . Approach The team has realised that by using visualisation tool from design thinking helped us to constantly stay on the same page and that was the most valuable aspects in the shared insights and learning . Next time , we would continue to use the same design thinking tool as it serves as an effective communication tool that allows us to visualise each other ’s ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9581 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Food : The bond keeping us together !
It is believed that food brings nostalgia , to me it brings memories ! Memories which are not crystal clear , but as I remember them they are followed by a sheer sense of content and belonging . When I smell a flavour or a dish it takes me back down that memory lane when I first experienced it or it could just be a part of another story in my life . So I personally believe food has memory , it has stories of what has been and what could be . We grow up eating dishes cooked by our mothers and grandmothers , and usually spend time re - creating those dishes to experience them once again . For the longest of time , eating “ Chole Bhature ” took me back to the cold breezy mornings near the Vaishno Devi temple in Jammu , where I had the most delicious “ Chole Bhature ” . The memory that comes to my mind is not the amazing taste , but the joy of eating it together with my family and the scenic view behind us . Experiences like this made me fall deeper in love with food , and what intrigued me the most was that just a simple act of eating or cooking holds together a plethora of emotions .
The love with which food is prepared and the gratitude of the one having it is a bond beyond words , because we might not even need to know the person who is cooking for us or witness their love through words or touch , but just a bite into the delicious food that they have cooked with all of their heart is enough to experience the magnitude of their affection . Once I invited some friends over for lunch , which is a rare occasion as we are not in the same city most of the time . They are young boys who have an appetite that no amount of food can fulfil apparently , and at the end of the meal , they obviously appreciated the food I prepared but they also pointed out that they were completely satiated and could not believe it . The one thing that came to my mind after hearing this was that maybe the amount of food does not matter but rather the amount of love with which I prepared the food and the warmth with which I served them , ultimately filled their stomachs . While thinking about love and food the first thing that comes to mind is a mothers food and how can it not ! Every child believes it in their heart that nobody cooks better than their moth- ers . When I think of this adage my understanding comes down to this , that it is not that all moth- ers are extraordinary cooks but they are all equipped with the same amount of love that they pour unconditionally when they prepare food to feed their children .
I am a culinary enthusiast and I have known it for the most part of my life but when I think about how it started , my passion or belonging to food that I hold , the one person that comes to my mind is my mother . I hear fellow students say we cooked with our grandmothers , they told us stories , and that s where they received their calling but I personally can not relate to that . The only person from whom I have gained this love for cooking is my mother . I do not remember the big exact moment when I had an epiphany to pursue a career in Culinary Arts , but there were small , defin- ing occasions which made me realise that this is what I can see myself doing in my life . My moth- er is a Home Maker , and I have grown up watching her manage a house effortlessly and with ease . Even when I cook now , I believe that she deserves to be the first person to eat as home makers do not have that privilege , they feed everyone and then they feed their own stomachs . I am inspired by the way she cooks , she has a clear vision of how the dish is supposed to be , she works organised and with a lightning speed . I try learning dishes from her and her methods to cooking , and I observed that her recipes are so uncomplicated and simple , yet they give such amazing results . When I try re - creating those recipes , I realise that its not as easy as it seems to be , but rather she makes it looks effortless because of the years of experience on hand and the immense portion of love that she pours everyday into her food without fail . Basically the food that we cook resembles the feelings and emotions that we hold while preparing them . If we are happy and ecstatic the dish prepared might not be correct but it will surely taste delicious . If we are wor- ried and sad , the food comes out bland and flavourless . If we are not well and low on our energy , the dish will come out good but it lacks that spice and essence of joy . My analogy is solely based on what I experienced during the pandemic as it gave me a lot of time to experiment and not al- ways was I in a good mood .
With the whole world at stand still and the whole population being confined to their homes , the one thing that we thrived upon was food . We could see a dish trending every week , inspiring oth- ers to do the same and for that we have social media to thank . We went through phases of ba- nana bread , focaccia , popsicles , dalgona coffee and what not . Food was keeping us sane , enter-
tained , relaxed and most importantly occupied . People who detested cooking were enjoying , ex- perimenting and attempting to try out dishes in their kitchen . Lockdown was lifted up , the virus is still surrounding us but so is food . With the lockdown lifting up people saw opportunities , they put their kitchen experiences to use and started their home businesses . We saw emerging home kitchens , weekend kitchens and even people providing food to the needful . Soon I realised that even through such tiresome circumstances food found a way to lighten up our lives and it was inevitable that it is the bond that is keeping us together .
My philosophy of food is that it has the capability to love , nurture and heal . We have the power and the strength to provide people with the same , through food inspired by our mothers , grand- mothers , memories , stories and bucket full of experiences . Here ’s to food and the meaning it brings to our life with such an adamant existence !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Food : The bond keeping us together !
It is believed that food brings nostalgia , to me it brings memories ! Memories which are not crystal clear , but as I remember them they are followed by a sheer sense of content and belonging . When I smell a flavour or a dish it takes me back down that memory lane when I first experienced it or it could just be a part of another story in my life . So I personally believe food has memory , it has stories of what has been and what could be . We grow up eating dishes cooked by our mothers and grandmothers , and usually spend time re - creating those dishes to experience them once again . For the longest of time , eating “ Chole Bhature ” took me back to the cold breezy mornings near the Vaishno Devi temple in Jammu , where I had the most delicious “ Chole Bhature ” . The memory that comes to my mind is not the amazing taste , but the joy of eating it together with my family and the scenic view behind us . Experiences like this made me fall deeper in love with food , and what intrigued me the most was that just a simple act of eating or cooking holds together a plethora of emotions .
The love with which food is prepared and the gratitude of the one having it is a bond beyond words , because we might not even need to know the person who is cooking for us or witness their love through words or touch , but just a bite into the delicious food that they have cooked with all of their heart is enough to experience the magnitude of their affection . Once I invited some friends over for lunch , which is a rare occasion as we are not in the same city most of the time . They are young boys who have an appetite that no amount of food can fulfil apparently , and at the end of the meal , they obviously appreciated the food I prepared but they also pointed out that they were completely satiated and could not believe it . The one thing that came to my mind after hearing this was that maybe the amount of food does not matter but rather the amount of love with which I prepared the food and the warmth with which I served them , ultimately filled their stomachs . While thinking about love and food the first thing that comes to mind is a mothers food and how can it not ! Every child believes it in their heart that nobody cooks better than their moth- ers . When I think of this adage my understanding comes down to this , that it is not that all moth- ers are extraordinary cooks but they are all equipped with the same amount of love that they pour unconditionally when they prepare food to feed their children .
I am a culinary enthusiast and I have known it for the most part of my life but when I think about how it started , my passion or belonging to food that I hold , the one person that comes to my mind is my mother . I hear fellow students say we cooked with our grandmothers , they told us stories , and that s where they received their calling but I personally can not relate to that . The only person from whom I have gained this love for cooking is my mother . I do not remember the big exact moment when I had an epiphany to pursue a career in Culinary Arts , but there were small , defin- ing occasions which made me realise that this is what I can see myself doing in my life . My moth- er is a Home Maker , and I have grown up watching her manage a house effortlessly and with ease . Even when I cook now , I believe that she deserves to be the first person to eat as home makers do not have that privilege , they feed everyone and then they feed their own stomachs . I am inspired by the way she cooks , she has a clear vision of how the dish is supposed to be , she works organised and with a lightning speed . I try learning dishes from her and her methods to cooking , and I observed that her recipes are so uncomplicated and simple , yet they give such amazing results . When I try re - creating those recipes , I realise that its not as easy as it seems to be , but rather she makes it looks effortless because of the years of experience on hand and the immense portion of love that she pours everyday into her food without fail . Basically the food that we cook resembles the feelings and emotions that we hold while preparing them . If we are happy and ecstatic the dish prepared might not be correct but it will surely taste delicious . If we are wor- ried and sad , the food comes out bland and flavourless . If we are not well and low on our energy , the dish will come out good but it lacks that spice and essence of joy . My analogy is solely based on what I experienced during the pandemic as it gave me a lot of time to experiment and not al- ways was I in a good mood .
With the whole world at stand still and the whole population being confined to their homes , the one thing that we thrived upon was food . We could see a dish trending every week , inspiring oth- ers to do the same and for that we have social media to thank . We went through phases of ba- nana bread , focaccia , popsicles , dalgona coffee and what not . Food was keeping us sane , enter-
tained , relaxed and most importantly occupied . People who detested cooking were enjoying , ex- perimenting and attempting to try out dishes in their kitchen . Lockdown was lifted up , the virus is still surrounding us but so is food . With the lockdown lifting up people saw opportunities , they put their kitchen experiences to use and started their home businesses . We saw emerging home kitchens , weekend kitchens and even people providing food to the needful . Soon I realised that even through such tiresome circumstances food found a way to lighten up our lives and it was inevitable that it is the bond that is keeping us together .
My philosophy of food is that it has the capability to love , nurture and heal . We have the power and the strength to provide people with the same , through food inspired by our mothers , grand- mothers , memories , stories and bucket full of experiences . Here ’s to food and the meaning it brings to our life with such an adamant existence !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18537 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge :
I am a college student from Colombia that is coursing industrial engineering my challenge
is to personally improve the creation of new ideas for better assignments in order to get
better grades and present better projects so that in a near future an organization prefer my
services offering a big new option of ideas . this is more a future project . Also , I work in my
free time as DJ so I can implement whole new ideas of this course of design thinking such
as engaging the people , talk to the people what music they want and interact during the
show so that the people know who is the DJ and can get future offers . the potential project
consists on offering good services as DJ so that I could get recognition for future
presentations .
Selection :
I as an entrepreneur and using the design thinking ideas , mind mapping help me develop a
new idea son that can offer the show without getting out of my home , because here in
Colombia the Covid-19 situation do not permit events until new order .
Application :
The first step of mind mapping is to know what mind mapping is , mind mapping is looking
for patterns and information about the large amount of data it has collected during its
exploration . the objective is to establish a criterion .
After indagating how I could get income in this situation took me to do a mind mapping in
order to create new ideas that allows people watch me an also get profit for it . the idea
consists on create a platform that allows people buy a pin so that in the night I start
presenting live . people from all over the word could see me paying for the ticket that allows
me present and people to see me .
the experimentation process was made through social networks to see the interaction with
the people , one thinks I notice is that people like to get involve in the DJ process , so I put in
the social network chat to order the songs they want if people hear the songs they want the
would stay more time connected . also , people like to send regards to other people all over
the word and people like to send it in live transmission .
the experiment shows different conclusion such as first of all is very important that the DJ
me in this case be in touch with the virtual audience , also is very important that the
transmitter of the show has excellent connection and a good camera to film live . the second
conclusion is to include people songs , people will wait and be more time connected if they
here there song so that the audience is choosing the songs they want . finally , the price must
be low because is not face to face and the income is not going to be the same but is an
economic lifeguard to DJs that are without work due to the Covid-19 situation .
Insight :
by applying the learning launch tool idea generation , I came out with this great idea that
soon will be materialize in a platform for DJs not only for me for all people around the word
that need income in this situation . this course helps me develop new ideas and a new form
of thinking , think more creative in order to get better ideas .
Approach :
Seeing this course , I can tell that I improve many creatives ideas , and we do not know what
is going to happen next , we need to have an open mindset in order to be actualize and
inform due to global issues . no one expected that a virus will stop the world economy ,
personally I was not prepare for virtual classes and virtual concerts but the Design Thinking
program help me re - program my internal chip to create , innovate and change ideas that
can transforms the world , these is a small s ep but with small steps we change de world .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge :
I am a college student from Colombia that is coursing industrial engineering my challenge
is to personally improve the creation of new ideas for better assignments in order to get
better grades and present better projects so that in a near future an organization prefer my
services offering a big new option of ideas . this is more a future project . Also , I work in my
free time as DJ so I can implement whole new ideas of this course of design thinking such
as engaging the people , talk to the people what music they want and interact during the
show so that the people know who is the DJ and can get future offers . the potential project
consists on offering good services as DJ so that I could get recognition for future
presentations .
Selection :
I as an entrepreneur and using the design thinking ideas , mind mapping help me develop a
new idea son that can offer the show without getting out of my home , because here in
Colombia the Covid-19 situation do not permit events until new order .
Application :
The first step of mind mapping is to know what mind mapping is , mind mapping is looking
for patterns and information about the large amount of data it has collected during its
exploration . the objective is to establish a criterion .
After indagating how I could get income in this situation took me to do a mind mapping in
order to create new ideas that allows people watch me an also get profit for it . the idea
consists on create a platform that allows people buy a pin so that in the night I start
presenting live . people from all over the word could see me paying for the ticket that allows
me present and people to see me .
the experimentation process was made through social networks to see the interaction with
the people , one thinks I notice is that people like to get involve in the DJ process , so I put in
the social network chat to order the songs they want if people hear the songs they want the
would stay more time connected . also , people like to send regards to other people all over
the word and people like to send it in live transmission .
the experiment shows different conclusion such as first of all is very important that the DJ
me in this case be in touch with the virtual audience , also is very important that the
transmitter of the show has excellent connection and a good camera to film live . the second
conclusion is to include people songs , people will wait and be more time connected if they
here there song so that the audience is choosing the songs they want . finally , the price must
be low because is not face to face and the income is not going to be the same but is an
economic lifeguard to DJs that are without work due to the Covid-19 situation .
Insight :
by applying the learning launch tool idea generation , I came out with this great idea that
soon will be materialize in a platform for DJs not only for me for all people around the word
that need income in this situation . this course helps me develop new ideas and a new form
of thinking , think more creative in order to get better ideas .
Approach :
Seeing this course , I can tell that I improve many creatives ideas , and we do not know what
is going to happen next , we need to have an open mindset in order to be actualize and
inform due to global issues . no one expected that a virus will stop the world economy ,
personally I was not prepare for virtual classes and virtual concerts but the Design Thinking
program help me re - program my internal chip to create , innovate and change ideas that
can transforms the world , these is a small s ep but with small steps we change de world .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17090 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : I am heading the Department of Computer Science and Engineering in our institution . In spite of the excellent infrastructure , dedicated instructors and supportive management , around 30 % of undergraduate students fail every year . This is a problem common to most of the Institutions around . Though methods such as remedial classes counselling and peer support were tried , they could only bring in a limited improvement . A learning launch including various stakeholders is being planned to launch an online support channel for such slow learners . A sample outline for two first two modules of two courses shall be uploaded and the learning launch would include various stake holders – The Head of the department , Academic and Administrative coordinators , teachers and few students from various groups to gather various insights . The student sample from various sections includes categories of the low , very low and extremely low performing students .
Selection : Based on few preliminary interviews , group discussions that were held with students and the student feedback , we were able to identify the need for a continuous online engagement tool . These were conducted by teachers , organized by coordinators . The enthusiasm of teachers and students made us believe that we shall be able to gauge the success or need for improvement in the idea , only if we conduct a learning launch involving all the stake holders .
Application : In the first learning launch , students are divided into groups of five and interact with instructors of different courses , particularly with a higher failure rate in an open seminar hall . Twelve such groups are identified . The students are already given access to the sample material in the channel , to be accessed from their mobile a couple of days earlier . These sample videos are also played on the larger screen and snapshots of roadmap of proposed methodology with time lines is displayed on the AV system , as well as in the form of drawings displayed throughout the hall . Teachers are asked to prepare a questionnaire that has critical questions related to their assumptions . For example- Students will be able to spare more hours to learning from the channel on Saturdays ( though most of them actually they might be preoccupied with some other learning activity in realty ) .
Students are informed to interact with teachers and come up with five suggestions per team , in addition to answering the five set questionnaire prepared by the teacher . The second learning launch would focus on actually improving on refining the content to suite the users learning styles , while the third learning launch may focus on making the complex units much simpler . Each launch is planned in a month ’s duration while the final launch will be a finishing product launch made towards the semester end .
Insight and approach : The learning launch tool is extremely useful for teachers to identify the underlying assumptions behind student ’s failure . Two assumptions - that students need a central repository for simplifying their learning and the need for a phased learning or investment of time beyond classroom are open to debate / challenge . In the process , several additional insights that might improve or even disprove the system are uncovered during the initial learning launch .
The validation / invalidation of the hypothesis will be obvious as various stake holder groups are involved . The interactions may also lead to alternate preferable methodologies that might be adopted in which case future launches might include them in place of current one . However , if the current methodology is acceptable to a defined threshold ( > = 80 % ) of student groups , we shall proceed to next learning launch with all the insights incorporated .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : I am heading the Department of Computer Science and Engineering in our institution . In spite of the excellent infrastructure , dedicated instructors and supportive management , around 30 % of undergraduate students fail every year . This is a problem common to most of the Institutions around . Though methods such as remedial classes counselling and peer support were tried , they could only bring in a limited improvement . A learning launch including various stakeholders is being planned to launch an online support channel for such slow learners . A sample outline for two first two modules of two courses shall be uploaded and the learning launch would include various stake holders – The Head of the department , Academic and Administrative coordinators , teachers and few students from various groups to gather various insights . The student sample from various sections includes categories of the low , very low and extremely low performing students .
Selection : Based on few preliminary interviews , group discussions that were held with students and the student feedback , we were able to identify the need for a continuous online engagement tool . These were conducted by teachers , organized by coordinators . The enthusiasm of teachers and students made us believe that we shall be able to gauge the success or need for improvement in the idea , only if we conduct a learning launch involving all the stake holders .
Application : In the first learning launch , students are divided into groups of five and interact with instructors of different courses , particularly with a higher failure rate in an open seminar hall . Twelve such groups are identified . The students are already given access to the sample material in the channel , to be accessed from their mobile a couple of days earlier . These sample videos are also played on the larger screen and snapshots of roadmap of proposed methodology with time lines is displayed on the AV system , as well as in the form of drawings displayed throughout the hall . Teachers are asked to prepare a questionnaire that has critical questions related to their assumptions . For example- Students will be able to spare more hours to learning from the channel on Saturdays ( though most of them actually they might be preoccupied with some other learning activity in realty ) .
Students are informed to interact with teachers and come up with five suggestions per team , in addition to answering the five set questionnaire prepared by the teacher . The second learning launch would focus on actually improving on refining the content to suite the users learning styles , while the third learning launch may focus on making the complex units much simpler . Each launch is planned in a month ’s duration while the final launch will be a finishing product launch made towards the semester end .
Insight and approach : The learning launch tool is extremely useful for teachers to identify the underlying assumptions behind student ’s failure . Two assumptions - that students need a central repository for simplifying their learning and the need for a phased learning or investment of time beyond classroom are open to debate / challenge . In the process , several additional insights that might improve or even disprove the system are uncovered during the initial learning launch .
The validation / invalidation of the hypothesis will be obvious as various stake holder groups are involved . The interactions may also lead to alternate preferable methodologies that might be adopted in which case future launches might include them in place of current one . However , if the current methodology is acceptable to a defined threshold ( > = 80 % ) of student groups , we shall proceed to next learning launch with all the insights incorporated .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16002 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ORIFLAME
CHALLENGE
I am an office manager for a company which is situated on a university campus . Clearly its main customers are students but also our target group is not only focused on students but rather the staff of the university and corporate companies outside of campus as well as other individuals . Our challenge was how to draw lots of students and the rest of the target group to come around and use our facility which is browsing the internet using our computers and also by printing their assignments and other projects so as to boost our business income . This is because , here in Africa , Ghana , not everyone is able to access fast internet connection from the comfort of their homes and also not everyone has an electronic printer for printing documents and others .
SELECTION
Our team decided to go through several design thinking tools and we decided to use or try the mind mapping tool so as to know why customers find it reluctant to come to our façade to patronize our business .
APPLICATION
We started the application of this design thinking tool by asking ourselves the current reality on the ground . That is by asking the “ what is ? ” question . We then did a survey by researching and collecting data from the students on campus by creating a soft and hard copy questionnaire which was aimed at asking students what we could do to improve our business and also make life much easier for them on campus . This in effect was to know the minds of our customers .After collecting this data , we then moved to the “ what if ? ” question which was based on the data we had collected from the student and our entire target group . Some of the brainstorm ideas that came up was that , students wanted a more faster and convenient way where we could provide internet access to them in the comfort of their hostels . Other customers also wanted a way where they could forward their assignments and documents to us so as to avoid queuing when they walk into our space .
This challenge really kept us on our toes because these were facts and we needed to develop concepts in solving the problem . For instance after days of brainstorming , and developing concepts , we realized that creating individual username and password codes for our customers would wow them and also grant the access to use our internet network from the comfort of their hostels and not necessarily making them walk to our hub . We also noticed that we could create and email account where our target group or customers could just send us their works or documents to be printed for them and would be ready by the time they walked in to pick them up .
INSIGHT&APPROACH
By applying this design thinking tool , our team was able to identify and also get positive feedback from our customers . We still thought through results which would continue to make it more enjoyable and fruitful.so moving forward our team would review better ways in this insight that would make the future better .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ORIFLAME
CHALLENGE
I am an office manager for a company which is situated on a university campus . Clearly its main customers are students but also our target group is not only focused on students but rather the staff of the university and corporate companies outside of campus as well as other individuals . Our challenge was how to draw lots of students and the rest of the target group to come around and use our facility which is browsing the internet using our computers and also by printing their assignments and other projects so as to boost our business income . This is because , here in Africa , Ghana , not everyone is able to access fast internet connection from the comfort of their homes and also not everyone has an electronic printer for printing documents and others .
SELECTION
Our team decided to go through several design thinking tools and we decided to use or try the mind mapping tool so as to know why customers find it reluctant to come to our façade to patronize our business .
APPLICATION
We started the application of this design thinking tool by asking ourselves the current reality on the ground . That is by asking the “ what is ? ” question . We then did a survey by researching and collecting data from the students on campus by creating a soft and hard copy questionnaire which was aimed at asking students what we could do to improve our business and also make life much easier for them on campus . This in effect was to know the minds of our customers .After collecting this data , we then moved to the “ what if ? ” question which was based on the data we had collected from the student and our entire target group . Some of the brainstorm ideas that came up was that , students wanted a more faster and convenient way where we could provide internet access to them in the comfort of their hostels . Other customers also wanted a way where they could forward their assignments and documents to us so as to avoid queuing when they walk into our space .
This challenge really kept us on our toes because these were facts and we needed to develop concepts in solving the problem . For instance after days of brainstorming , and developing concepts , we realized that creating individual username and password codes for our customers would wow them and also grant the access to use our internet network from the comfort of their hostels and not necessarily making them walk to our hub . We also noticed that we could create and email account where our target group or customers could just send us their works or documents to be printed for them and would be ready by the time they walked in to pick them up .
INSIGHT&APPROACH
By applying this design thinking tool , our team was able to identify and also get positive feedback from our customers . We still thought through results which would continue to make it more enjoyable and fruitful.so moving forward our team would review better ways in this insight that would make the future better .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13537 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
The main instrument I utilized was the apparatus of Visualization , or Visual Thinking , to accomplish a common comprehension of an issue space among an assorted gathering of partners prior to endeavoring to recognize and characterize potential answers for the issue . I utilize this methodology frequently with our clients , who are government offices attempting to apply innovation advancements to modernize their central goal or the conveyance of their administrations to their client , which might be U.S. residents , organizations , and non - residents . I have utilized the procedure of utilizing a misrepresentation representation of an issue space with a bunch of inquiries or prompts for conversation to permit an assorted gathering of partners to gain from one another during the time spent characterizing the extension , limits , key components , and connections between components to consider while distinguishing trouble spots and open doors for upgrades or arrangements .
Application
I start the cycle by making a misrepresentation realistic of the difficult space . To build up the misrepresentation realistic , I will draw from any current material accessible to comprehend the climate . The current material might be operational or procedural reports , preparing materials , advertising materials , GAO or other examining reports . In the event that materials are not accessible , at that point I direct casual meetings with one - three of the partners who fill in as my primary concerns of contact on the activity .
On the off chance that fitting to the circumstance , I will obtain the idea to " front - stage / back - stage " from past research , and examined in David Gray 's book , " The Connected Company " . The front - stage / back- stage approach assists with fortifying the thought that each help – even an inner help – has clients with whom the specialist co - op connects and interior cycles that empower the association to give the administration . The layout I frequently start with likewise has a segment on the left to recognize Partners and Value Chain Providers and a section on the option to recognize Oversight Organizations , for example , Congress , GAO , trade guilds , promotion gatherings , and different elements that may add imperatives to how the association works . The misrepresentation realistic is straightforward , utilizing basic shapes and symbols accessible in Visio or on the Web . In the event that the front - stage / back - stage see does n't work , at that point I will make an alternate kind of visual , either dependent on a significant level cycle stream with swim paths for various partners , or another arrangement .
For the action , I will separate the partners into gatherings of 5 - 6 members each speaking to a distinctive association or zone of intrigue . Each gathering gets a banner size duplicate of the misrepresentation realistic that they can compose on straightforwardly , or utilize clingy notes to offer remarks . I give them two - three inquiries to reply , for example ,
1 ) What key components are absent from the realistic ?
2 ) What might you change about the realistic to make it all the more precisely mirror your difficult space ?
3 ) What key experiences do you have about the connections between the substances in your difficult space ?
I give them around 20 minutes to examine the inquiries and increase the realistic . At that point I have each gathering report out on their responses to those three inquiries while highlighting the imprint ups on their banner . As each gathering reports out , I record shared characteristics in the experiences of each gathering , and afterward extra experiences that originate from the gathering conversation on an extra duplicate of the realistic . After the meeting , I digitize each gathering 's banner as a curio , make a view that joins the common and new bits of knowledge from the gathering conversation , and afterward make an overhauled realistic that joins their input and proposed changes that they consented to as a gathering .
Understanding & Approach
What I have gained from directing this activity with a few gatherings is that while the realistic- particularly the reexamined realistic that fuses their criticism – is significant for fortifying their comprehension of the difficult they are attempting to comprehend , the more significant part of the movement is the common experiences and shared discovering that happens while they are attempting to characterize their concern space . The realistic gives the assorted gathering of partners a point of convergence for conversation that permits them to share their points of view and form experiences into potential main drivers of their issues . While they could make the realistic from a clear record in a cooperative way , beginning with a misrepresentation bounce begins the discussion for them . They can rapidly distinguish where they are in the realistic – or in the event that they are missing – and can all the more rapidly increase new experiences about connections between key elements rather than setting aside effort to distinguish them . They can likewise distinguish factors in the difficult space – that is , it makes a difference them to distinguish what they do n't have the foggiest idea , in what territories they have to get data or information to give the qualities for the factors . Since I found that the most important viewpoint is the common bits of knowledge and learning , next time I would utilize the perception action as a beginning stage for a progression of configuration thinking exercises . At that point the modified realistic that fuses their consolidated criticism can fill in as a source of perspective instrument all through the rest of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
The main instrument I utilized was the apparatus of Visualization , or Visual Thinking , to accomplish a common comprehension of an issue space among an assorted gathering of partners prior to endeavoring to recognize and characterize potential answers for the issue . I utilize this methodology frequently with our clients , who are government offices attempting to apply innovation advancements to modernize their central goal or the conveyance of their administrations to their client , which might be U.S. residents , organizations , and non - residents . I have utilized the procedure of utilizing a misrepresentation representation of an issue space with a bunch of inquiries or prompts for conversation to permit an assorted gathering of partners to gain from one another during the time spent characterizing the extension , limits , key components , and connections between components to consider while distinguishing trouble spots and open doors for upgrades or arrangements .
Application
I start the cycle by making a misrepresentation realistic of the difficult space . To build up the misrepresentation realistic , I will draw from any current material accessible to comprehend the climate . The current material might be operational or procedural reports , preparing materials , advertising materials , GAO or other examining reports . In the event that materials are not accessible , at that point I direct casual meetings with one - three of the partners who fill in as my primary concerns of contact on the activity .
On the off chance that fitting to the circumstance , I will obtain the idea to " front - stage / back - stage " from past research , and examined in David Gray 's book , " The Connected Company " . The front - stage / back- stage approach assists with fortifying the thought that each help – even an inner help – has clients with whom the specialist co - op connects and interior cycles that empower the association to give the administration . The layout I frequently start with likewise has a segment on the left to recognize Partners and Value Chain Providers and a section on the option to recognize Oversight Organizations , for example , Congress , GAO , trade guilds , promotion gatherings , and different elements that may add imperatives to how the association works . The misrepresentation realistic is straightforward , utilizing basic shapes and symbols accessible in Visio or on the Web . In the event that the front - stage / back - stage see does n't work , at that point I will make an alternate kind of visual , either dependent on a significant level cycle stream with swim paths for various partners , or another arrangement .
For the action , I will separate the partners into gatherings of 5 - 6 members each speaking to a distinctive association or zone of intrigue . Each gathering gets a banner size duplicate of the misrepresentation realistic that they can compose on straightforwardly , or utilize clingy notes to offer remarks . I give them two - three inquiries to reply , for example ,
1 ) What key components are absent from the realistic ?
2 ) What might you change about the realistic to make it all the more precisely mirror your difficult space ?
3 ) What key experiences do you have about the connections between the substances in your difficult space ?
I give them around 20 minutes to examine the inquiries and increase the realistic . At that point I have each gathering report out on their responses to those three inquiries while highlighting the imprint ups on their banner . As each gathering reports out , I record shared characteristics in the experiences of each gathering , and afterward extra experiences that originate from the gathering conversation on an extra duplicate of the realistic . After the meeting , I digitize each gathering 's banner as a curio , make a view that joins the common and new bits of knowledge from the gathering conversation , and afterward make an overhauled realistic that joins their input and proposed changes that they consented to as a gathering .
Understanding & Approach
What I have gained from directing this activity with a few gatherings is that while the realistic- particularly the reexamined realistic that fuses their criticism – is significant for fortifying their comprehension of the difficult they are attempting to comprehend , the more significant part of the movement is the common experiences and shared discovering that happens while they are attempting to characterize their concern space . The realistic gives the assorted gathering of partners a point of convergence for conversation that permits them to share their points of view and form experiences into potential main drivers of their issues . While they could make the realistic from a clear record in a cooperative way , beginning with a misrepresentation bounce begins the discussion for them . They can rapidly distinguish where they are in the realistic – or in the event that they are missing – and can all the more rapidly increase new experiences about connections between key elements rather than setting aside effort to distinguish them . They can likewise distinguish factors in the difficult space – that is , it makes a difference them to distinguish what they do n't have the foggiest idea , in what territories they have to get data or information to give the qualities for the factors . Since I found that the most important viewpoint is the common bits of knowledge and learning , next time I would utilize the perception action as a beginning stage for a progression of configuration thinking exercises . At that point the modified realistic that fuses their consolidated criticism can fill in as a source of perspective instrument all through the rest of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19152 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection :
I used the technique of mindmapping to work out a strategy for an existing business to increase customer base , improve brand image and increase revenue . I chose the technique and applied it to collaborate with the team , bring diverse opinions from multiple information sources on the table put them on a board and map the relevant ones to create a structure for action . This helped us identify various aspects to the problem and thus giving us diverse perspectives to approach to working on napkin pitches .
Application :
We chose the technique and applied it to collaborate with the team , bring diverse opinions from multiple information sources on the table put them on a board and map the relevant ones to create a structure for action . This helped us identify various aspects to the problem and thus giving us diverse perspectives to approach to working on napkin pitches .
In the first step we surveyed various users and non - users to bring their opinions to the fore . We made them think deep and subjectively answer questions . Using insights we identified the gaps in current service and due to current situation . We then pooled our perspective of the issue and tried to map them to each other . This helped us come up quickly with a number of napkin pitches .
Insights and Approach :
The insights were tremendous . We were able to come up with a pitch which successfully supported the businesses current features to a new service which ultimately mapped to customers current requirements . We could also have been a more extensive in our interview and co - created with the customers themselves .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection :
I used the technique of mindmapping to work out a strategy for an existing business to increase customer base , improve brand image and increase revenue . I chose the technique and applied it to collaborate with the team , bring diverse opinions from multiple information sources on the table put them on a board and map the relevant ones to create a structure for action . This helped us identify various aspects to the problem and thus giving us diverse perspectives to approach to working on napkin pitches .
Application :
We chose the technique and applied it to collaborate with the team , bring diverse opinions from multiple information sources on the table put them on a board and map the relevant ones to create a structure for action . This helped us identify various aspects to the problem and thus giving us diverse perspectives to approach to working on napkin pitches .
In the first step we surveyed various users and non - users to bring their opinions to the fore . We made them think deep and subjectively answer questions . Using insights we identified the gaps in current service and due to current situation . We then pooled our perspective of the issue and tried to map them to each other . This helped us come up quickly with a number of napkin pitches .
Insights and Approach :
The insights were tremendous . We were able to come up with a pitch which successfully supported the businesses current features to a new service which ultimately mapped to customers current requirements . We could also have been a more extensive in our interview and co - created with the customers themselves .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19900 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge and Selection :
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared
understanding of a problem space among a diverse group of stakeholders before attempting
to identify and define possible solutions to the problem . But , What exactly is visualization ?
Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity .
Imagination Has No Limits
- In your imagination , you can see yourself as you wish to be and look , do what you love to do , and own the possessions you want .
- In your imagination , you can be anything you want , and live the life you want . There are no limits .
- If you continue visualizing in this way , without neutralizing your dreams by negative thoughts , you will begin changing your life and making what you imagine come true .
Application :
I start the process by creating a straw man graphic of the problem domain . To develop the
straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
Insight & Approach :
What I have learned from conducting this exercise with several groups is that while the graphic
( especially the revised graphic that incorporates their feedback ) is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge and Selection :
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared
understanding of a problem space among a diverse group of stakeholders before attempting
to identify and define possible solutions to the problem . But , What exactly is visualization ?
Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity .
Imagination Has No Limits
- In your imagination , you can see yourself as you wish to be and look , do what you love to do , and own the possessions you want .
- In your imagination , you can be anything you want , and live the life you want . There are no limits .
- If you continue visualizing in this way , without neutralizing your dreams by negative thoughts , you will begin changing your life and making what you imagine come true .
Application :
I start the process by creating a straw man graphic of the problem domain . To develop the
straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
Insight & Approach :
What I have learned from conducting this exercise with several groups is that while the graphic
( especially the revised graphic that incorporates their feedback ) is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20221 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORYTELLING
Challenge & Selection
I can tell storytelling is a very useful tool . I work in an organization where we help those who did n’t have a good education due to circumstances like not having enough money to pay education or maybe people who just achieved their primary education and ca n’t get a good job due to their lack of work experience and knowledge . We help this people by getting them to work in things that anyone can do easily , like housework . Our customers get into our platform and search for the kind of service they want , and this will connect our customers and our workers . Now our challenge was to make sure our customers will accept these workers do the job for them , because of reasons like thinking they are not able to do this stuff or because they do n’t have a graduation degree , etc . Even though we talked to them about the situation of our employees , some our customers were not so attracted to acquire the service . Due to this , my colleagues I spent more time with them talking about their situation and trying to inspire them and helps us improve the way of living of our employees and the circumstances they were going through .
I can describe storytelling like a fundamental part at the moment we offer a product or a service . Storytelling in this process was such an amazing tool . Why ? Well , with storytelling we get to share stories with people ; we connect the stories with their feeling , their way of seen things , and somehow they feel identified .
Application
Well my story is the following . In our organization we talked to our clients about stories of people we knew before and other employees we have in our organization who went through the same situation and we also got some of them to share their experiences , in order to help them visualize and understand lots of people in the world go through the same circumstances , and also help them connect their selves emotionally by the stories we share with them . I can tell this tool was applied effectively , we saw the reactions on our clients while they were listening to the stories shared by the people we selected . They were so connected to them in some way and were identified .
Insight
Storytelling I can tell was like a really “ wow ” thing in this process . In the past we had some trouble in our organization when we were trying to offer people our services , we noticed there was something missing that will inspire them help others with less opportunity , of course we had lots of customers who were so good and were willing to help , but others did n’t feel the same way , but with storytelling I am convinced of how a story can connect people .
Approach
Definitely I will select this tool in every opportunity I have . I am so impressed in how you can feel with stories others share , it can be a simple story about your work day or a family day , etc . The way you make others feel the same way is priceless . Sharing with others a little story makes everything so good , I am so proud I got to applied this in my organization and my colleagues as well feel so good with this tool . What I will do different next time might be to share this stories through social media , we still want to help more unemployed , and sharing the stories through social media might a huge opening door to help our organization continue thriving .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORYTELLING
Challenge & Selection
I can tell storytelling is a very useful tool . I work in an organization where we help those who did n’t have a good education due to circumstances like not having enough money to pay education or maybe people who just achieved their primary education and ca n’t get a good job due to their lack of work experience and knowledge . We help this people by getting them to work in things that anyone can do easily , like housework . Our customers get into our platform and search for the kind of service they want , and this will connect our customers and our workers . Now our challenge was to make sure our customers will accept these workers do the job for them , because of reasons like thinking they are not able to do this stuff or because they do n’t have a graduation degree , etc . Even though we talked to them about the situation of our employees , some our customers were not so attracted to acquire the service . Due to this , my colleagues I spent more time with them talking about their situation and trying to inspire them and helps us improve the way of living of our employees and the circumstances they were going through .
I can describe storytelling like a fundamental part at the moment we offer a product or a service . Storytelling in this process was such an amazing tool . Why ? Well , with storytelling we get to share stories with people ; we connect the stories with their feeling , their way of seen things , and somehow they feel identified .
Application
Well my story is the following . In our organization we talked to our clients about stories of people we knew before and other employees we have in our organization who went through the same situation and we also got some of them to share their experiences , in order to help them visualize and understand lots of people in the world go through the same circumstances , and also help them connect their selves emotionally by the stories we share with them . I can tell this tool was applied effectively , we saw the reactions on our clients while they were listening to the stories shared by the people we selected . They were so connected to them in some way and were identified .
Insight
Storytelling I can tell was like a really “ wow ” thing in this process . In the past we had some trouble in our organization when we were trying to offer people our services , we noticed there was something missing that will inspire them help others with less opportunity , of course we had lots of customers who were so good and were willing to help , but others did n’t feel the same way , but with storytelling I am convinced of how a story can connect people .
Approach
Definitely I will select this tool in every opportunity I have . I am so impressed in how you can feel with stories others share , it can be a simple story about your work day or a family day , etc . The way you make others feel the same way is priceless . Sharing with others a little story makes everything so good , I am so proud I got to applied this in my organization and my colleagues as well feel so good with this tool . What I will do different next time might be to share this stories through social media , we still want to help more unemployed , and sharing the stories through social media might a huge opening door to help our organization continue thriving .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21642 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling Task For Design Thinking
Challenge & Selection
Storytelling forms an interesting part of my work . In my job I process loans for people from all kinds of different backgrounds living many different kinds of situations . The reasons why my customers require the loans are also rather diverse . Despite it not necessarily being a part of the job description I tend to end up listening to people talk about the details of their personal situations , and sometimes these can be indeed very intimate . I believe that this sharing on the part of the customer is on one end an unintentional means of ingratiating themselves to a person who will play a big role in deciding whether they are granted the money they are asking for . But on the other end , and I think more importantly , it ’s because sometimes people just really need someone to talk to about their problems , and a stranger is often a better option than the people we already know . Getting to know my customers like this actually often plays an important role in how I judge their request in my capacity .
Application
I can recall one particular instance where storytelling helped me to judge the outcome for a particular loan applicant . This unusually closed off client was only willing to give the barest minimum of details concerning the reasoning for their loan application and their capacity to pay it back when the time for it came . I had the general sense that she was a trustworthy person , but ofcourse in this line of work the more details we have on a person ’s personality , history , and personal circumstances , the easier it is for us to make a decision on their application – whether by approving of denying it . Sensing this , I eventually resorted ( though not intentionally ) to storytelling as a means of arriving at a judgement about their application . I did this during a face - to - face meeting with the client .
Insight & Approach
I told the client a story about a particular financial difficulties I had experienced in my past . I have always been a private person , and so sharing intimate personal details has never been easy for me . But I needed money in order to secure an important family artefact after a close family member had died . I had very few options for securing the money back then , and even though I tried to work for it there was no chance I was going to make it in time to secure the artefact . It was only during the peak of desperation , on a particularly stressful night , that I uncharacteristically shared my situation with some people from my extended social circle . I was lucky to discover that there was someone there who had been looking to invest in just the thing I was trying to secure , and so in exchange for their financial patronage I allowed them access to the artefact for their use in a specific period of time , this worked out great !
The client , somehow freed by my story , suddenly became willing to share how she needed the loan because she had trusted someone untrustworthy and now felt as though sharing about herself was risky – even in such an official capacity . But she did share , telling me the painful story about how she came to need the money after she had had serious trouble with her then husband and eventually
revealing to me of her own accord the personal documents that would make it easier for me to help her , as opposed to simply dismissing her .
I was able to confirm the legal details that allowed me to differentiate her financial means from those of her husband , whom she had been entirely unwilling to discuss before . Knowing that she had the personal context and means to be able to pay back the loan ( if she eventually got it ) was a big in step for me in being able to assist her . And eventually she did get the loan , thanking me for my willingness to share with her and for my patience in listening to her story and understanding her position .
It is down the line that I am doing this course in design thinking , which is helping me to contextualize this particular case that I ’ve detailed , but also the usefulness of such a tool as storytelling as an effective technique in business . I see that things do not always have to be strict , straightforward and by the books . Sometimes we need to allow room for a more personal , more context specific , and more personal touch – element that are embodied in design thinking . However , in my future application of the tool I would like to be more intentional in the application of the tool , because in this instance it only happened as a matter of chance . I have had some similar situations in addition to this one , but I did n’t respond in the same manner , and generally this led to customer dissatisfaction . I also think other tools may help in future , for example , visualization may help a clients and myself to better I understand our respective positions in the relationships , so as to allow us both to better make decisions that do n’t make it more difficult on the other .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling Task For Design Thinking
Challenge & Selection
Storytelling forms an interesting part of my work . In my job I process loans for people from all kinds of different backgrounds living many different kinds of situations . The reasons why my customers require the loans are also rather diverse . Despite it not necessarily being a part of the job description I tend to end up listening to people talk about the details of their personal situations , and sometimes these can be indeed very intimate . I believe that this sharing on the part of the customer is on one end an unintentional means of ingratiating themselves to a person who will play a big role in deciding whether they are granted the money they are asking for . But on the other end , and I think more importantly , it ’s because sometimes people just really need someone to talk to about their problems , and a stranger is often a better option than the people we already know . Getting to know my customers like this actually often plays an important role in how I judge their request in my capacity .
Application
I can recall one particular instance where storytelling helped me to judge the outcome for a particular loan applicant . This unusually closed off client was only willing to give the barest minimum of details concerning the reasoning for their loan application and their capacity to pay it back when the time for it came . I had the general sense that she was a trustworthy person , but ofcourse in this line of work the more details we have on a person ’s personality , history , and personal circumstances , the easier it is for us to make a decision on their application – whether by approving of denying it . Sensing this , I eventually resorted ( though not intentionally ) to storytelling as a means of arriving at a judgement about their application . I did this during a face - to - face meeting with the client .
Insight & Approach
I told the client a story about a particular financial difficulties I had experienced in my past . I have always been a private person , and so sharing intimate personal details has never been easy for me . But I needed money in order to secure an important family artefact after a close family member had died . I had very few options for securing the money back then , and even though I tried to work for it there was no chance I was going to make it in time to secure the artefact . It was only during the peak of desperation , on a particularly stressful night , that I uncharacteristically shared my situation with some people from my extended social circle . I was lucky to discover that there was someone there who had been looking to invest in just the thing I was trying to secure , and so in exchange for their financial patronage I allowed them access to the artefact for their use in a specific period of time , this worked out great !
The client , somehow freed by my story , suddenly became willing to share how she needed the loan because she had trusted someone untrustworthy and now felt as though sharing about herself was risky – even in such an official capacity . But she did share , telling me the painful story about how she came to need the money after she had had serious trouble with her then husband and eventually
revealing to me of her own accord the personal documents that would make it easier for me to help her , as opposed to simply dismissing her .
I was able to confirm the legal details that allowed me to differentiate her financial means from those of her husband , whom she had been entirely unwilling to discuss before . Knowing that she had the personal context and means to be able to pay back the loan ( if she eventually got it ) was a big in step for me in being able to assist her . And eventually she did get the loan , thanking me for my willingness to share with her and for my patience in listening to her story and understanding her position .
It is down the line that I am doing this course in design thinking , which is helping me to contextualize this particular case that I ’ve detailed , but also the usefulness of such a tool as storytelling as an effective technique in business . I see that things do not always have to be strict , straightforward and by the books . Sometimes we need to allow room for a more personal , more context specific , and more personal touch – element that are embodied in design thinking . However , in my future application of the tool I would like to be more intentional in the application of the tool , because in this instance it only happened as a matter of chance . I have had some similar situations in addition to this one , but I did n’t respond in the same manner , and generally this led to customer dissatisfaction . I also think other tools may help in future , for example , visualization may help a clients and myself to better I understand our respective positions in the relationships , so as to allow us both to better make decisions that do n’t make it more difficult on the other .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15417 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT - STORY TELLING ( TO AVOID STUDENT DESERTION )
CHALLENGE I work in a public university , where many of the teachers do not have formal training , this fact has been tried to remedy with a continuous training program of short courses , which covers various academic subjects , but it does not solve the problem entirety . One of the areas in which it impacts , in addition to some problems in the classroom , is that corresponding to the detection and follow - up of the cases of students who have some motivation problem , which is one of the main desertion factors . My challenge is to support to the administrative department in the detection and monitoring of the bachelor students who present a problem of this nature in my courses of electronics . The risk of not attending to these cases is that , if the terminal efficiency rate decreases , not only the students who drop out are affected , but the educational program can be closed , due to the financial problems of our institution . This program started in 2009 but does not yet run a tutorships formal program .
SELECTION
For these situations , several tools showed in this course could be used , but I have no experience with them . The tool I have used is like story telling , when I seek to motivate to the young students with some academic problem . My familiar origin is very similar to most of them , and throughout my life I have accumulated a series of very hard experiences , which fortunately I have solved . Empathy is fundamental , and I think is easier , to understand and feel , when we have experienced similar situations . My hypothesis is that story telling is very useful for motivating students facing academic problems .
I have chosen story telling , because it is a design thinking tool that put the human being and their experience front and center . Take the listener along their journey ( video of course , week 2 ) . In addition , in accordance to some documents reviewed for this assignment , it also can be used in different education ambits . “ Storytelling , no matter in what form and created in whatever media is a powerful tool to transmit knowledge , culture , perspectives and points of view ”
( http://www.jackson.com/appcategory.html ) . Personal stories are one recognized category among educational tools , which involve significant events in life and can be emotionally charged and personally meaningful to both the author and the viewer ( DOI : 10.1080/00405840802153916 ) . Story Telling is one of the tools that has impressed me most , because I have seen its impact as part of the pitch of some entrepreneurs ( https://youtu.be/1pM3sb7AMPs ) , as well as when it is used to motivate an audience ( https://glenn.org/postsindex.jsp ) , or to increment the product value ( https://youtu.be/Kb-hqNGr5lJ , video shared in the course forum ) . In the last video , I also learned that each of us has a long list of stories to make the connection with people with whom it is necessary to share information .
APPLICATION
With the support of the administrative staff , we identify those students , who face problems and an individual talk with me is proposed . One of the students of the last semester who failed a course , also suffered from negative attitudes of his teacher , making him feel that he did not have the ability to approve and that no one would support him . His family gives him a limited economically support , but its condition is that the student approves all his courses . The student felt into a state of susceptibility and lack of self - confidence . He was determined to return to his village .
I told him a similar story that I had lived , in which I did abandon one course , because I suffered harassment of my teacher . I showed him , that it was not the best decision , and that nobody , apart from my classmates , knew about this situation , and that therefore I did not have orientation . I made him see that this situation did not stop me but delayed one of my goals . I asked him to analyze my case and think about some alternative solutions . He observed that there are always exits . I pointed out to him that he could face his situation , that he had capacity and intelligence , and that regardless of our humble origins we have as much value as other people , and that , in order to change our reality , we need preparation . He began to study very hard and managed to get the best grade in his next exam , his last chance to pass his course .
As it can be seen , the information provided was transformed into knowledge by the student and allowed him to acquire security to face his own challenge , regaining self - confidence . Story telling was successfully used .
INSIGHT
The results obtained in the last semester with the use of story telling have been satisfactory , three students assigned to me continue their studies . Stories were different in each case . These results increase the confidence in story telling for this kind of cases . In general , we take care about the results of our courses , but we do not always attend , in depth , the problems that our students face . I learned that empathy must be a daily exercise , because around us there are young people that constantly need to be heard and oriented . Telling stories in which the overcoming and constant struggle are fundamental , makes them see that it is worth falling , but that we must work hard to arise and get ahead . We must support others , we can together make our work or study place flourish , being more human .
In the course and in this assignment , I learned more aspects about story telling , and I understood its potential in several areas . I had the opportunity to learn more design thinking tools that can support my work , creating more appropriate environments and planning actions in a more structured way .
APPROACH
After the course , I know that there are several details of this tool , and that to improve its application in my challenges , I must clearly identify them . I understand that is important to solve the problem but also to create a cause . I must be careful with the story sequence , create suspense , ask and answer questions , create moments of reflection and generate recommendations . For the next time I will try to consider all these elements and other ones mentioned in the videos or suggested by other trustworthy sources .
There are other design tools that could be employed to reduce the desertion and other problems in my job place . Co - creation design tool could be used . The participation of stakeholders is very important . Ethnography also would be great , as well as brain storming , applying them as they were explained in the course . We need to front the competition with other institutions with similar educative programs , using adequate design tools , for each specific situation . We also need to create our wow zone .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://www.jackson.com/appcategory.html, https://youtu.be/1pM3sb7AMPs, https://glenn.org/postsindex.jsp, https://youtu.be/Kb-hqNGr5lJ
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT - STORY TELLING ( TO AVOID STUDENT DESERTION )
CHALLENGE I work in a public university , where many of the teachers do not have formal training , this fact has been tried to remedy with a continuous training program of short courses , which covers various academic subjects , but it does not solve the problem entirety . One of the areas in which it impacts , in addition to some problems in the classroom , is that corresponding to the detection and follow - up of the cases of students who have some motivation problem , which is one of the main desertion factors . My challenge is to support to the administrative department in the detection and monitoring of the bachelor students who present a problem of this nature in my courses of electronics . The risk of not attending to these cases is that , if the terminal efficiency rate decreases , not only the students who drop out are affected , but the educational program can be closed , due to the financial problems of our institution . This program started in 2009 but does not yet run a tutorships formal program .
SELECTION
For these situations , several tools showed in this course could be used , but I have no experience with them . The tool I have used is like story telling , when I seek to motivate to the young students with some academic problem . My familiar origin is very similar to most of them , and throughout my life I have accumulated a series of very hard experiences , which fortunately I have solved . Empathy is fundamental , and I think is easier , to understand and feel , when we have experienced similar situations . My hypothesis is that story telling is very useful for motivating students facing academic problems .
I have chosen story telling , because it is a design thinking tool that put the human being and their experience front and center . Take the listener along their journey ( video of course , week 2 ) . In addition , in accordance to some documents reviewed for this assignment , it also can be used in different education ambits . “ Storytelling , no matter in what form and created in whatever media is a powerful tool to transmit knowledge , culture , perspectives and points of view ”
( http://www.jackson.com/appcategory.html ) . Personal stories are one recognized category among educational tools , which involve significant events in life and can be emotionally charged and personally meaningful to both the author and the viewer ( DOI : 10.1080/00405840802153916 ) . Story Telling is one of the tools that has impressed me most , because I have seen its impact as part of the pitch of some entrepreneurs ( https://youtu.be/1pM3sb7AMPs ) , as well as when it is used to motivate an audience ( https://glenn.org/postsindex.jsp ) , or to increment the product value ( https://youtu.be/Kb-hqNGr5lJ , video shared in the course forum ) . In the last video , I also learned that each of us has a long list of stories to make the connection with people with whom it is necessary to share information .
APPLICATION
With the support of the administrative staff , we identify those students , who face problems and an individual talk with me is proposed . One of the students of the last semester who failed a course , also suffered from negative attitudes of his teacher , making him feel that he did not have the ability to approve and that no one would support him . His family gives him a limited economically support , but its condition is that the student approves all his courses . The student felt into a state of susceptibility and lack of self - confidence . He was determined to return to his village .
I told him a similar story that I had lived , in which I did abandon one course , because I suffered harassment of my teacher . I showed him , that it was not the best decision , and that nobody , apart from my classmates , knew about this situation , and that therefore I did not have orientation . I made him see that this situation did not stop me but delayed one of my goals . I asked him to analyze my case and think about some alternative solutions . He observed that there are always exits . I pointed out to him that he could face his situation , that he had capacity and intelligence , and that regardless of our humble origins we have as much value as other people , and that , in order to change our reality , we need preparation . He began to study very hard and managed to get the best grade in his next exam , his last chance to pass his course .
As it can be seen , the information provided was transformed into knowledge by the student and allowed him to acquire security to face his own challenge , regaining self - confidence . Story telling was successfully used .
INSIGHT
The results obtained in the last semester with the use of story telling have been satisfactory , three students assigned to me continue their studies . Stories were different in each case . These results increase the confidence in story telling for this kind of cases . In general , we take care about the results of our courses , but we do not always attend , in depth , the problems that our students face . I learned that empathy must be a daily exercise , because around us there are young people that constantly need to be heard and oriented . Telling stories in which the overcoming and constant struggle are fundamental , makes them see that it is worth falling , but that we must work hard to arise and get ahead . We must support others , we can together make our work or study place flourish , being more human .
In the course and in this assignment , I learned more aspects about story telling , and I understood its potential in several areas . I had the opportunity to learn more design thinking tools that can support my work , creating more appropriate environments and planning actions in a more structured way .
APPROACH
After the course , I know that there are several details of this tool , and that to improve its application in my challenges , I must clearly identify them . I understand that is important to solve the problem but also to create a cause . I must be careful with the story sequence , create suspense , ask and answer questions , create moments of reflection and generate recommendations . For the next time I will try to consider all these elements and other ones mentioned in the videos or suggested by other trustworthy sources .
There are other design tools that could be employed to reduce the desertion and other problems in my job place . Co - creation design tool could be used . The participation of stakeholders is very important . Ethnography also would be great , as well as brain storming , applying them as they were explained in the course . We need to front the competition with other institutions with similar educative programs , using adequate design tools , for each specific situation . We also need to create our wow zone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://www.jackson.com/appcategory.html",
"https://youtu.be/1pM3sb7AMPs",
"https://glenn.org/postsindex.jsp",
"https://youtu.be/Kb-hqNGr5lJ"
],
"USERNAME": []
} | 12154 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning launch
Challenge
As part of the digital product team we have dedicated a large part of our time and effort to identify and understand the pain that our users have in each of the points of contact they have on their journey when using our ecommerce , the analysis of all these needs We have converted them into improvement ideas that are designed and prototypes ready to be tested , due to the dynamics of the business we have developed and released these improvements without previously testing with our clients , resulting in solutions that do not work or that had to be pivoted to search better roads .
Selection
With this scenario from the digital product team we carry out the implementation of the learning launch tool that has allowed us to " get to the truth and then the truth confirms or not your assumptions . " In short , test the hypotheses with our clients to understand that we are on the right track , modify the hypothesis to retest it or stop with this idea and leave it for later and show the entire work team that the best way is to test the ideas , lose the fear of being wrong and save time and money .
Application
We have gone out to test the ideas with a sample of our main group of users : People between 24 to 35 years ’ old who use a mobile device to make their purchases , we carry out these activities physically and also virtually as an alternative to the current pandemic and all its implications
We define two types of test :
Think aloud test
During their shopping experience , the user is asked to say “ out loud ” everything they are doing and thinking , asking the user to complete a series of basic tasks
Short interview
After the simulation of the shopping experience , the main barriers identified and the general perception of the solution are studied in depth .
The tool has helped us by confirming some of our ideas , but also showing how others should be pivoted to test again .
Insight
The main achievement that we have had with the tool is to lose the fear of trying and making mistakes , when working for an ecommerce the fear of making mistakes and losing money is a constant , we have taken a small step but each time we have more confidence and patience from the different teams to test our ideas with users to confirm or not our assumptions
Approach
One of the main benefits of implementing design thinking is to achieve shared knowledge and the co- creation of solutions , having such a large team and with different interests the next step I am going to take is to implement the visualization tool so that all teams have a same approach that allows us to identify problems and define possible solutions for them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning launch
Challenge
As part of the digital product team we have dedicated a large part of our time and effort to identify and understand the pain that our users have in each of the points of contact they have on their journey when using our ecommerce , the analysis of all these needs We have converted them into improvement ideas that are designed and prototypes ready to be tested , due to the dynamics of the business we have developed and released these improvements without previously testing with our clients , resulting in solutions that do not work or that had to be pivoted to search better roads .
Selection
With this scenario from the digital product team we carry out the implementation of the learning launch tool that has allowed us to " get to the truth and then the truth confirms or not your assumptions . " In short , test the hypotheses with our clients to understand that we are on the right track , modify the hypothesis to retest it or stop with this idea and leave it for later and show the entire work team that the best way is to test the ideas , lose the fear of being wrong and save time and money .
Application
We have gone out to test the ideas with a sample of our main group of users : People between 24 to 35 years ’ old who use a mobile device to make their purchases , we carry out these activities physically and also virtually as an alternative to the current pandemic and all its implications
We define two types of test :
Think aloud test
During their shopping experience , the user is asked to say “ out loud ” everything they are doing and thinking , asking the user to complete a series of basic tasks
Short interview
After the simulation of the shopping experience , the main barriers identified and the general perception of the solution are studied in depth .
The tool has helped us by confirming some of our ideas , but also showing how others should be pivoted to test again .
Insight
The main achievement that we have had with the tool is to lose the fear of trying and making mistakes , when working for an ecommerce the fear of making mistakes and losing money is a constant , we have taken a small step but each time we have more confidence and patience from the different teams to test our ideas with users to confirm or not our assumptions
Approach
One of the main benefits of implementing design thinking is to achieve shared knowledge and the co- creation of solutions , having such a large team and with different interests the next step I am going to take is to implement the visualization tool so that all teams have a same approach that allows us to identify problems and define possible solutions for them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15816 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The Visualization tool is a tool that I used frequently , but without knowing the scope it have in Design Thinking . I have used it constantly with clients to have a graphic expression of their need , using diagrams , photographs , videos , presentations and , even in a time a model in clay . While they find it somewhat rudimentary , I have always achieved very good reception with this method , since customers have always felt that their problem or need is understood , defining scopes , limits , relationships and multiple variables to consider . In general , they themselves indicate that without such representations , they see difficult another way to express so well their vision of the problem or need .
Application
I start the process by presenting a diagram with all the entities that participate in it and how they interact with each other . The diagram I usually present with photographs of people , images of concepts , photographs of places , which I deploy on a whiteboard and then draw with a slate pencil the interactions with each other . I also support documents , manuals , procedures , etc . In addition , in advance , I have conducted interviews with the project stakeholders . These interviews are conducted in the place where the project is worked or implemented , to know the environment . If possible , we take a tour of the place , visiting each place , area , people or environment that will interact in the process . I draw on something very similar to the observation and interviews conducted in The Good Kitchen Story , so I visualise behaviors and detect feelings when speaking . In this case , I also use the Journey Mapping tool , which I also used without knowing its name or application in Design Thinking . I accompany the client during the necessary days , in their usual process in which the problem is focused . This until a detailed view of the need is achieved . The diagrams I make are simple , descriptive . Sometimes I make the diagrams in Power Point , the projects and on the curtain I attach the images . In presenting the diagram , I have all participants participate in describing their roles in the diagram , where I ask them , in order , to make the necessary modifications to correct or supplement the diagram . On one occasion , I had to request an additional whiteboard to enlarge the chart . As they interact with the chart , I 'm taking notes of the ideas that emerge in the conversations and aim them to use them in the future . At the end of the session , I photograph the work and make a new refined graphic , where I incorporate all the contributions and comments .
Insight & Approach
What I have learned from using this method is that the problem is often not even well understood by the customer , or the vision they have internally in the companies is different between involved , therefore , if by participating all achieve a consensus in the solution to be sought . Reinforcing the problem , questions arise of the same involved , where , by graphically looking at the interactions and all the variables involved , they adjust their vision towards a more collaborative order , understanding that their actions also have a effect on other people , areas or environment . In addition , the exercise invites conversation and discussion around a common goal , causing all stakeholders to focus on a single definition . Sometimes parallel problems also arise that were not being considered , where the group has to make the decision if these will be included in the solution sought or will participate in another solution stage , focusing directly on them . This method , I will definitely continue to apply it , since it has currently given me good results with customers . Also , if the same clients express their agreement to me by the method , I believe that is the final approval .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The Visualization tool is a tool that I used frequently , but without knowing the scope it have in Design Thinking . I have used it constantly with clients to have a graphic expression of their need , using diagrams , photographs , videos , presentations and , even in a time a model in clay . While they find it somewhat rudimentary , I have always achieved very good reception with this method , since customers have always felt that their problem or need is understood , defining scopes , limits , relationships and multiple variables to consider . In general , they themselves indicate that without such representations , they see difficult another way to express so well their vision of the problem or need .
Application
I start the process by presenting a diagram with all the entities that participate in it and how they interact with each other . The diagram I usually present with photographs of people , images of concepts , photographs of places , which I deploy on a whiteboard and then draw with a slate pencil the interactions with each other . I also support documents , manuals , procedures , etc . In addition , in advance , I have conducted interviews with the project stakeholders . These interviews are conducted in the place where the project is worked or implemented , to know the environment . If possible , we take a tour of the place , visiting each place , area , people or environment that will interact in the process . I draw on something very similar to the observation and interviews conducted in The Good Kitchen Story , so I visualise behaviors and detect feelings when speaking . In this case , I also use the Journey Mapping tool , which I also used without knowing its name or application in Design Thinking . I accompany the client during the necessary days , in their usual process in which the problem is focused . This until a detailed view of the need is achieved . The diagrams I make are simple , descriptive . Sometimes I make the diagrams in Power Point , the projects and on the curtain I attach the images . In presenting the diagram , I have all participants participate in describing their roles in the diagram , where I ask them , in order , to make the necessary modifications to correct or supplement the diagram . On one occasion , I had to request an additional whiteboard to enlarge the chart . As they interact with the chart , I 'm taking notes of the ideas that emerge in the conversations and aim them to use them in the future . At the end of the session , I photograph the work and make a new refined graphic , where I incorporate all the contributions and comments .
Insight & Approach
What I have learned from using this method is that the problem is often not even well understood by the customer , or the vision they have internally in the companies is different between involved , therefore , if by participating all achieve a consensus in the solution to be sought . Reinforcing the problem , questions arise of the same involved , where , by graphically looking at the interactions and all the variables involved , they adjust their vision towards a more collaborative order , understanding that their actions also have a effect on other people , areas or environment . In addition , the exercise invites conversation and discussion around a common goal , causing all stakeholders to focus on a single definition . Sometimes parallel problems also arise that were not being considered , where the group has to make the decision if these will be included in the solution sought or will participate in another solution stage , focusing directly on them . This method , I will definitely continue to apply it , since it has currently given me good results with customers . Also , if the same clients express their agreement to me by the method , I believe that is the final approval .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20029 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge & Selection
I am part of the Research and Credit Group of the SAFRIC , and most of the time we speak and present to people , clients and sales persons within the company in order to communicate with them our views and opinions . However , due to increasing demand on research presentations we are having trouble juggling the data analysis , admin requests and creating high value recommendations for our strategy . And to highlight we use most of our time to analyze our data to create new ideas and provide feedback and give recommendations . And mind mapping is very effective to take notes and easily brainstorm ideas . This can generate ideas to help broaden our concepts and identify the ideas between the available data and information .
Application
Since our team has a pool of ideas we now then use the mind mapping to brainstorm on the possible future events that might occur and affect the volatility of the market that we are looking at . Using the mind mapping we will then simplify the ideas and turn it into solution fo future use . Since we also present to our clients and sales people within the company , this tool will also help us to achieve organizing ideas and aid us to memorize the spiel that we need to give .
Since we also encounter problems in the present time , by means of mind mapping we can easily organize our ideas in order to solve the problems as we can go back to it to remind us on the thoughts that we have gathered .
For example , the GDP has a lot of components to consider and we will receive a lot of data in order to forecast it . So every data is interconnected to each other like inflation and employment data and these will all flow to GDP back . And when the data is interconnected with each other it is easy to comprehend and add other data which can signify the topic further .
Insight and Approach
By the use of mind mapping we can help strengthen the ideas and can easily go back to the main thing that we need to find solution to . Our team has lessened the time on comprehending the data provided since mind mapping helped on the organization of our ideas and help us solve the dilemma that we are facing . Provided that the team have already tries the other learning tool , we think that using the mind mapping is the best way for us to make our work efficient and effective . The coming problems and data analysis would now be easier to solve and understand by using this design thinking tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge & Selection
I am part of the Research and Credit Group of the SAFRIC , and most of the time we speak and present to people , clients and sales persons within the company in order to communicate with them our views and opinions . However , due to increasing demand on research presentations we are having trouble juggling the data analysis , admin requests and creating high value recommendations for our strategy . And to highlight we use most of our time to analyze our data to create new ideas and provide feedback and give recommendations . And mind mapping is very effective to take notes and easily brainstorm ideas . This can generate ideas to help broaden our concepts and identify the ideas between the available data and information .
Application
Since our team has a pool of ideas we now then use the mind mapping to brainstorm on the possible future events that might occur and affect the volatility of the market that we are looking at . Using the mind mapping we will then simplify the ideas and turn it into solution fo future use . Since we also present to our clients and sales people within the company , this tool will also help us to achieve organizing ideas and aid us to memorize the spiel that we need to give .
Since we also encounter problems in the present time , by means of mind mapping we can easily organize our ideas in order to solve the problems as we can go back to it to remind us on the thoughts that we have gathered .
For example , the GDP has a lot of components to consider and we will receive a lot of data in order to forecast it . So every data is interconnected to each other like inflation and employment data and these will all flow to GDP back . And when the data is interconnected with each other it is easy to comprehend and add other data which can signify the topic further .
Insight and Approach
By the use of mind mapping we can help strengthen the ideas and can easily go back to the main thing that we need to find solution to . Our team has lessened the time on comprehending the data provided since mind mapping helped on the organization of our ideas and help us solve the dilemma that we are facing . Provided that the team have already tries the other learning tool , we think that using the mind mapping is the best way for us to make our work efficient and effective . The coming problems and data analysis would now be easier to solve and understand by using this design thinking tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16711 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind mapping
Challenge :
I am part of a large multinational corporation and my role is often to design and implement strategic initiative in the Asia pacific region . That requires change management involving the business units and staff from various professional backgrounds and cultures . There are 2 key challenges we generally face while designing such programs
1- There is a huge amount of data available from our headquarters and other regions , but we
hardly do n’t know what would apply to our region .
2- Due to the high power distance in Asian work culture , the feedback from ground is somewhat
muted and particularly people do n’t speak in front of senior management .
Selection :
As we learned during the week-3 of this course , Mind mapping helps in finding the insights and patterns in the available data and defining the design criteria through the collective power of “ Minds ” . Mind mapping is the tool of my choice in such situations because ,
- It allows us to find useful patterns in the data
- It provides visual and concise representation of the key points that shows the hierarchy and inter - relationship of the ideas .
Application :
I had the opportunity to apply Mind mapping during a recent workshop . This workshop was to design and plan the on - boarding program for a new office we are setting up at a new Asian location . The context is that we have not yet significantly operated in that market and the office we are setting up there will handle quite critical work . The objective for the workshop , which involved participants and decision makers from various functions , was to design a program that ensures the new team starts on the right foot and can quickly assimilate with teams working in other locations . During the first part of the workshop that was solely focused on the program design , we first invited the participants to share their thoughts along the few key questions , such as
- What does the success of this program mean to me ?
- What constraints ( e.g. time , money , logistics , etc . ) do I see ?
- What can I do or have to help ?
- What would I likely expect if I am one of the staff at new location ?
We captured the ideas on the flip charts and also encouraged the participants to jot down their thoughts on sticky notes . Later we had a facilitated session to discover the common themes and organize those in the mind map .
Insights :
This exercise provided us the design criteria of our program and also generated some useful ideas on actions that can be considered in the next steps . For example , few key themes that emerged out from the Mind mapping were
- The consideration of new location culture ,
- Sharing the unwritten values of our current offices ,
- Importance of people connection ( not just the policies and procedures ) ,
- Mentoring
The real value came from the combination of open discussion and the private inputs ( through sticky notes ) , which allowed us to capture richer feedback from the group in a collaborative way .
Approach :
The subsequent session has generated generate ideas and team has planned some of those for the initial launch . We intend to have regular follow - up sessions to review and update our mind map and incorporate new insights into our design criteria . This process is based on a feedback loop as we interact with new staff and learn from our experiences and observations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind mapping
Challenge :
I am part of a large multinational corporation and my role is often to design and implement strategic initiative in the Asia pacific region . That requires change management involving the business units and staff from various professional backgrounds and cultures . There are 2 key challenges we generally face while designing such programs
1- There is a huge amount of data available from our headquarters and other regions , but we
hardly do n’t know what would apply to our region .
2- Due to the high power distance in Asian work culture , the feedback from ground is somewhat
muted and particularly people do n’t speak in front of senior management .
Selection :
As we learned during the week-3 of this course , Mind mapping helps in finding the insights and patterns in the available data and defining the design criteria through the collective power of “ Minds ” . Mind mapping is the tool of my choice in such situations because ,
- It allows us to find useful patterns in the data
- It provides visual and concise representation of the key points that shows the hierarchy and inter - relationship of the ideas .
Application :
I had the opportunity to apply Mind mapping during a recent workshop . This workshop was to design and plan the on - boarding program for a new office we are setting up at a new Asian location . The context is that we have not yet significantly operated in that market and the office we are setting up there will handle quite critical work . The objective for the workshop , which involved participants and decision makers from various functions , was to design a program that ensures the new team starts on the right foot and can quickly assimilate with teams working in other locations . During the first part of the workshop that was solely focused on the program design , we first invited the participants to share their thoughts along the few key questions , such as
- What does the success of this program mean to me ?
- What constraints ( e.g. time , money , logistics , etc . ) do I see ?
- What can I do or have to help ?
- What would I likely expect if I am one of the staff at new location ?
We captured the ideas on the flip charts and also encouraged the participants to jot down their thoughts on sticky notes . Later we had a facilitated session to discover the common themes and organize those in the mind map .
Insights :
This exercise provided us the design criteria of our program and also generated some useful ideas on actions that can be considered in the next steps . For example , few key themes that emerged out from the Mind mapping were
- The consideration of new location culture ,
- Sharing the unwritten values of our current offices ,
- Importance of people connection ( not just the policies and procedures ) ,
- Mentoring
The real value came from the combination of open discussion and the private inputs ( through sticky notes ) , which allowed us to capture richer feedback from the group in a collaborative way .
Approach :
The subsequent session has generated generate ideas and team has planned some of those for the initial launch . We intend to have regular follow - up sessions to review and update our mind map and incorporate new insights into our design criteria . This process is based on a feedback loop as we interact with new staff and learn from our experiences and observations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14818 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Using Storytelling to Inspire Leadership to Improve Ways of Working
Challenge : Describe your challenge , including all relevant information .
I joined a new team within my organization three years ago , and we built it up from scratch with a small , but mighty cross - functional team . We were hugely successful in influencing and adding value to the organization , which prompted a recent , large investment into our space . We have expanded the team , which has resulted in a complex matrix and web of inefficient decision making , unclear roles and responsibilities , and too many priorities . I was asked to lead a sub - committee to improve our ways of working across the team . During our upcoming offsite meeting , the expectation was that we would have a list of ideas for how to solve our team challenges .
However , inspired by Design Thinking , I decided to spend the time with my sub - committee staying in the question and driving deeper understanding of what the root problems were , rather than jumping to solutions . My company and team have a tendency of being uncomfortable with ambiguity and wanting to jump straight to solving . But we have attempted to solve the inefficient ways of working on our team before , and the same issues continue to pop up . I wanted to use this opportunity to test out my new learnings from this course , show the leadership team the potential Design Thinking has within our space , and specifically as an outcome of the offsite , use storytelling to paint a picture of the deep pain points the team members were feeling , and to inspire and invite the leadership team to contribute to the solution .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Storytelling is about telling a compelling story , building empathy , and getting people to care . The majority of my career was in Sales , and I believe telling a story is key to driving engagement and alignment with anyone , internal or external . I chose to apply and reflect on Storytelling because if I can spark feeling from leadership , they will be more likely to engage and work to implement the eventual solutions .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
First , I created a survey for team members to anonymously submit feedback on their key pinch points regarding current ways of working . I asked specific questions regarding if team members :
Felt supported by their manager
Had role clarity individually and across the team
Felt like they were working on value - added work
Had clear and reasonable priorities and timelines
I then shared the survey results with my sub - committee . As we reviewed the results , I prompted and asked the committee questions that dove deeper into the problems , to really understand what people were feeling and why . We cut the data in several different ways and discovered some interesting insights . For example , we found that depending on a respondent ’s tenure on the team , they might have different concerns . Team members < 1 year were more likely to feel like they were lacking the strategic intent behind their work , or they felt the leadership team was not aligned on priorities . Team members
with longer tenure were more forgiving and acknowledged the progress leadership has made in the last year on being clearer on priorities .
Next , we developed a persona from each unique viewpoint , telling a story from the perspective of the typical team member , creating a day - in - the - life portrait of team members and how this problem personally affects each of them . Here is one example of a persona we created :
We are early in our team ’s journey , so part of my job is to help navigate ambiguity as our team evolves . I believe that the team is broadly aligned on the vision for our work , but the lack of clarity on ownership slows down our progress . I am confused on ownership between me and our business partners , and between business partners and the rest of the team . This causes not only frustration , but also missed opportunities . Additionally , there is no clear alignment on how my business will be supported by the other functional teams , so I often feel that I do not have the resources to enact transformational change .
We shared these personas with the broader team and saw huge engagement from leadership , along with accolades on our unique approach . We closed our presentation with problem statements for each persona that would hopefully leave everyone feeling inspired and motivated . Some examples of the problem statements were : “ How might we better understand and enhance the value we bring to our business partners ? ” and “ How might we align and allocate resources within our teams to best pursue our ambitious vision ? ”
The leadership team was moved to action and very interested in how we could take this further . As a next step , we will be setting up several “ What If ” ideation sessions , and then hopefully coming up with a solution that both wows and works .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Defining the personas painted such a vivid and disappointing picture of what our team was going through . It depicted how just saying “ investing in our people is our # 1 priority ” was n’t enough , and we needed to push harder to live our values and reduce churn and confusion for our team members . But it also painted a story of hope , and how this is something we can fix . Storytelling ca n’t just be about complaining , it has to inspire and move people to act .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
The Storytelling technique was a huge success , and I would definitely apply it again . However , one thing I might do differently next time is carve out more time for developing the personas . We only allocated about an hour and a half to the exercise , and I think at least half a day would have been more appropriate .
But we presented our personas to the whole team , and we actually realized two benefits : ( 1 ) it resonated so well with survey respondents – they felt heard and that finally all the stress and pain they had been feeling could be communicated in a concise and comprehensive way , and ( 2 ) leadership understood , they felt the pain in that moment too , and you could see light bulbs going off – they were bought in . The Storytelling aspect was so crucial to this process . In the equation from the lesson : Engagement + Alignment + Curation = Fast , Storytelling is what helps you achieve the first two , and I am amazed at what great results we saw from investing in it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Using Storytelling to Inspire Leadership to Improve Ways of Working
Challenge : Describe your challenge , including all relevant information .
I joined a new team within my organization three years ago , and we built it up from scratch with a small , but mighty cross - functional team . We were hugely successful in influencing and adding value to the organization , which prompted a recent , large investment into our space . We have expanded the team , which has resulted in a complex matrix and web of inefficient decision making , unclear roles and responsibilities , and too many priorities . I was asked to lead a sub - committee to improve our ways of working across the team . During our upcoming offsite meeting , the expectation was that we would have a list of ideas for how to solve our team challenges .
However , inspired by Design Thinking , I decided to spend the time with my sub - committee staying in the question and driving deeper understanding of what the root problems were , rather than jumping to solutions . My company and team have a tendency of being uncomfortable with ambiguity and wanting to jump straight to solving . But we have attempted to solve the inefficient ways of working on our team before , and the same issues continue to pop up . I wanted to use this opportunity to test out my new learnings from this course , show the leadership team the potential Design Thinking has within our space , and specifically as an outcome of the offsite , use storytelling to paint a picture of the deep pain points the team members were feeling , and to inspire and invite the leadership team to contribute to the solution .
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Storytelling is about telling a compelling story , building empathy , and getting people to care . The majority of my career was in Sales , and I believe telling a story is key to driving engagement and alignment with anyone , internal or external . I chose to apply and reflect on Storytelling because if I can spark feeling from leadership , they will be more likely to engage and work to implement the eventual solutions .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
First , I created a survey for team members to anonymously submit feedback on their key pinch points regarding current ways of working . I asked specific questions regarding if team members :
Felt supported by their manager
Had role clarity individually and across the team
Felt like they were working on value - added work
Had clear and reasonable priorities and timelines
I then shared the survey results with my sub - committee . As we reviewed the results , I prompted and asked the committee questions that dove deeper into the problems , to really understand what people were feeling and why . We cut the data in several different ways and discovered some interesting insights . For example , we found that depending on a respondent ’s tenure on the team , they might have different concerns . Team members < 1 year were more likely to feel like they were lacking the strategic intent behind their work , or they felt the leadership team was not aligned on priorities . Team members
with longer tenure were more forgiving and acknowledged the progress leadership has made in the last year on being clearer on priorities .
Next , we developed a persona from each unique viewpoint , telling a story from the perspective of the typical team member , creating a day - in - the - life portrait of team members and how this problem personally affects each of them . Here is one example of a persona we created :
We are early in our team ’s journey , so part of my job is to help navigate ambiguity as our team evolves . I believe that the team is broadly aligned on the vision for our work , but the lack of clarity on ownership slows down our progress . I am confused on ownership between me and our business partners , and between business partners and the rest of the team . This causes not only frustration , but also missed opportunities . Additionally , there is no clear alignment on how my business will be supported by the other functional teams , so I often feel that I do not have the resources to enact transformational change .
We shared these personas with the broader team and saw huge engagement from leadership , along with accolades on our unique approach . We closed our presentation with problem statements for each persona that would hopefully leave everyone feeling inspired and motivated . Some examples of the problem statements were : “ How might we better understand and enhance the value we bring to our business partners ? ” and “ How might we align and allocate resources within our teams to best pursue our ambitious vision ? ”
The leadership team was moved to action and very interested in how we could take this further . As a next step , we will be setting up several “ What If ” ideation sessions , and then hopefully coming up with a solution that both wows and works .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Defining the personas painted such a vivid and disappointing picture of what our team was going through . It depicted how just saying “ investing in our people is our # 1 priority ” was n’t enough , and we needed to push harder to live our values and reduce churn and confusion for our team members . But it also painted a story of hope , and how this is something we can fix . Storytelling ca n’t just be about complaining , it has to inspire and move people to act .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
The Storytelling technique was a huge success , and I would definitely apply it again . However , one thing I might do differently next time is carve out more time for developing the personas . We only allocated about an hour and a half to the exercise , and I think at least half a day would have been more appropriate .
But we presented our personas to the whole team , and we actually realized two benefits : ( 1 ) it resonated so well with survey respondents – they felt heard and that finally all the stress and pain they had been feeling could be communicated in a concise and comprehensive way , and ( 2 ) leadership understood , they felt the pain in that moment too , and you could see light bulbs going off – they were bought in . The Storytelling aspect was so crucial to this process . In the equation from the lesson : Engagement + Alignment + Curation = Fast , Storytelling is what helps you achieve the first two , and I am amazed at what great results we saw from investing in it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12885 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The purpose of a learning launch is to learn . If you learn valuable information , the learning launch is a success , whether the particular idea is validated or not . Challenge & Selection Learning Launch is a important tool . We had corporate product Equipajemobil which satisfy the needs of corporate customers . With this service monitoring mobile field team was the first aim . Altough we satisfy the tracking need , we realize that corporate customer wanted to assign task to their field employees , and track the completion of the task . So we decided to test our Hypothese that corporate customer wants to track their business . Application We used learning launch tool . Discussing with our corporate customers , we have noticed that the the main focus for the company was task tracking . We have this idea we have to test . Most learning launches involve figuring out what customer need . İf customer is going to buy our answer to that need . And our learning launches involve getting out there and talking to customers , very , very quickly . And We are going to go a little quickly til we get up to the process to show .
Knowing their employee location was a value , but it does n’t tell the owner if their team complete the task assigned . Team tracking had a meaning by task tracking . Testing has shown so our product is build on business tracking . Insight & Approach By use of mobile application , our product had a new value proposition which satisfy the corporate needs . Corporate users are involved in digital platforms . Mobile application helps the company to digitalize their process . They track their business via app . Our product Equipajemobil had a strong value proposition it is not only tracking people , it is tracking business . Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . We have tested our idea and move to a new application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The purpose of a learning launch is to learn . If you learn valuable information , the learning launch is a success , whether the particular idea is validated or not . Challenge & Selection Learning Launch is a important tool . We had corporate product Equipajemobil which satisfy the needs of corporate customers . With this service monitoring mobile field team was the first aim . Altough we satisfy the tracking need , we realize that corporate customer wanted to assign task to their field employees , and track the completion of the task . So we decided to test our Hypothese that corporate customer wants to track their business . Application We used learning launch tool . Discussing with our corporate customers , we have noticed that the the main focus for the company was task tracking . We have this idea we have to test . Most learning launches involve figuring out what customer need . İf customer is going to buy our answer to that need . And our learning launches involve getting out there and talking to customers , very , very quickly . And We are going to go a little quickly til we get up to the process to show .
Knowing their employee location was a value , but it does n’t tell the owner if their team complete the task assigned . Team tracking had a meaning by task tracking . Testing has shown so our product is build on business tracking . Insight & Approach By use of mobile application , our product had a new value proposition which satisfy the corporate needs . Corporate users are involved in digital platforms . Mobile application helps the company to digitalize their process . They track their business via app . Our product Equipajemobil had a strong value proposition it is not only tracking people , it is tracking business . Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . Learning launches are a methodology for testing ideas to determine which qualify as business opportunities . We have tested our idea and move to a new application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13492 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – LEARNING LAUNCH
Challenge
I am an employee in a financial institution , specifically handling corporate clients . My challenge is to improve the productivity of our team ’s associates when it comes to marketing , in order to increase the income contributed by our department to the whole organization . The project will include the associates being introduced to the various products of the organization like corporate credit cards , life insurance , non - life insurance , and deposit products . These products when marketed can help with the profitability of the organization . The project will take 30 to 40 days to complete , and the solution must involve adequate understanding / knowledge of the numerous products mentioned and increase in sales count by the team members after .
Selection
Amongst the different design thinking activities or tools , our team decided to try the learning launch tool wherein we can test various ideas .
Application
For the first learning launch , we tried to conduct a group discussion of the various products . This is to get a sense of our associates ’ level of understanding on the corporate products . We learned that most of the service associates are only provided with basic knowledge in marketing as their job description are mostly involved in loan transactions and administrative activities only . Also , we discovered that some employees are only marginally competent or familiar with certain products but not all . We then invited our product partners to conduct an in - depth training and discussion about the products for marketing . This is to give the team members more knowledge about the products and that they may be able to sell it with confidence . We see it also as an opportunity for them to improve in marketing and for their career development also because eventually , they will handle marketing activities when they get promoted .
For the second learning launch , we conducted testing of what was learned in the training by the product partners and tried to involve the team members in marketing little by little . We also conducted surveys to include questions about feelings of the team members being involved in marketing , how confident are they to sell the products , understanding the process , and other opinions about the change . The purpose of the survey is to get an idea on the team member ’s willingness to market the products , and also to get an idea if the proposal will work ( whether profitability will increase if we involve the subordinates in marketing ) .
Insight
By conducting the learning launch tool , our team was able to establish our assumptions and developed ideas and activities to test them . With this tool , we were able to come up with solutions that would best improve our productivity . Our actual results were almost same from what we anticipated . All team members are willing to learn and contribute on the profitability of the organization .
Approach
We think that the learning launch is an appropriate tool in solving our problem . Since learning launch involves testing / experimentation of various ideas , we were able to test the ideas that we have come up and eventually find out whether if it is effective or not .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – LEARNING LAUNCH
Challenge
I am an employee in a financial institution , specifically handling corporate clients . My challenge is to improve the productivity of our team ’s associates when it comes to marketing , in order to increase the income contributed by our department to the whole organization . The project will include the associates being introduced to the various products of the organization like corporate credit cards , life insurance , non - life insurance , and deposit products . These products when marketed can help with the profitability of the organization . The project will take 30 to 40 days to complete , and the solution must involve adequate understanding / knowledge of the numerous products mentioned and increase in sales count by the team members after .
Selection
Amongst the different design thinking activities or tools , our team decided to try the learning launch tool wherein we can test various ideas .
Application
For the first learning launch , we tried to conduct a group discussion of the various products . This is to get a sense of our associates ’ level of understanding on the corporate products . We learned that most of the service associates are only provided with basic knowledge in marketing as their job description are mostly involved in loan transactions and administrative activities only . Also , we discovered that some employees are only marginally competent or familiar with certain products but not all . We then invited our product partners to conduct an in - depth training and discussion about the products for marketing . This is to give the team members more knowledge about the products and that they may be able to sell it with confidence . We see it also as an opportunity for them to improve in marketing and for their career development also because eventually , they will handle marketing activities when they get promoted .
For the second learning launch , we conducted testing of what was learned in the training by the product partners and tried to involve the team members in marketing little by little . We also conducted surveys to include questions about feelings of the team members being involved in marketing , how confident are they to sell the products , understanding the process , and other opinions about the change . The purpose of the survey is to get an idea on the team member ’s willingness to market the products , and also to get an idea if the proposal will work ( whether profitability will increase if we involve the subordinates in marketing ) .
Insight
By conducting the learning launch tool , our team was able to establish our assumptions and developed ideas and activities to test them . With this tool , we were able to come up with solutions that would best improve our productivity . Our actual results were almost same from what we anticipated . All team members are willing to learn and contribute on the profitability of the organization .
Approach
We think that the learning launch is an appropriate tool in solving our problem . Since learning launch involves testing / experimentation of various ideas , we were able to test the ideas that we have come up and eventually find out whether if it is effective or not .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21786 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Written by Rita Francois as final assessment of the course Design Thinking and Innovation offered by the University of Virginia at the platform of Coursera.org
Reflection - Visualization
Challenge & Selection
At the beginning of my internship as an HR Assistant I noticed that the HR department stored data at different places on their network . Sometimes it took them a while to find certain information about their employees , which was time - consuming and very ineffective . The existing file where they kept track of the attended trainings had become difficult to use over the past few years . This was due to the fact that some data were manually entered , which led to different ways of writing , typos and inconsistency . As my internship went on , I discovered other administrative problems as well . I asked myself whether I could help them solve their problems in an efficient way . I decided to focus on simplifying a part of the HR department ’s administrative process . I used design thinking to accomplish my goal . Since I knew that the HR team was not used to work with a lot of technology I had to make everything more tangible by creating a logical structure using a lot of images and making everything as simple as I could . The main tool that I used was visualization .
Application
I had a conversation with my mentor to have a better idea of her expectations . I started drawing some ideas and presented them to the team . After they gave me some feedback I had an even better understanding of their needs . I started by filtering all the data , making a distinction between the necessary data and the redundant data . After that I started creating a database : a structure in which data only needs to be entered once .
To make the database easy to use and to visualize as much as possible , I created a switchboard ( a main interface ) that gave access to all underlying forms and reports ( in one single click ) . The macros that I included were made of little drawings that made it very easy to return to the switchboard .
I explained all the technicalities in a well - structured and visual manual so the HR team can continue to simplify and automate their administrative processes .
When I finished the project and before I presented the manual to the team , I placed myself in the minds of my colleagues . I knew and understood the tool that had created but they did not . It was crucial to include more visual elements in the manual so the team would clearly understand the functionalities of this new database . Therefore , I also created user stories .
With this in mind , I had the idea of re - building the old way of registration with Lego cubes and the new database with Duplo cubes ( to have a better idea of what I mean I included a photo on the next page ) . Each cube in the front contains data from different categories . The blue cube i.e. contains personal information ( that comes from the green cubes in the back ) , information on training courses ( that comes from the yellow cubes ) and information on training courses ( that comes from the red cubes ) . The database provides a link structure ( if you look closely at the picture you can see some wires ) . These categories can be linked to each other . In addition , relationships with primary keys can be selected . Of course I was using a lot of hand gestures while explaining this and as you can see from the blue cube at the side of the panel , I was holding it during the presentation , so that I could show it more visually .
Written by Rita Francois as final assessment of the course Design Thinking and Innovation offered by the University of Virginia at the platform of Coursera.org
Insight & Approach
When I presented the manual and the cubes to the team I realized that it really depends on the type of learner that I have in front of me because there are some profiles that are more visual than others . I decided to adjust the strategy and to take visualization to the next level by organizing 5 workshops that allowed me to conduct the team through the actual workings of the database .
Later I also got to the idea to not only visualize how to use the tool but also why they should continue using it . I tried to stimulate them in a different way . I made it very evident to the leadership team that this database would represent savings to the company .
I can not say that I would use this tool again in the future for this type of project seeing that it depends on the public you are working with . In my case , I adjusted the strategy based on the type of profile that I had in front of me as future users .
| EMAIL:
ID_NUM:
NAME_STUDENT: Rita Francois, Rita Francois
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Written by Rita Francois as final assessment of the course Design Thinking and Innovation offered by the University of Virginia at the platform of Coursera.org
Reflection - Visualization
Challenge & Selection
At the beginning of my internship as an HR Assistant I noticed that the HR department stored data at different places on their network . Sometimes it took them a while to find certain information about their employees , which was time - consuming and very ineffective . The existing file where they kept track of the attended trainings had become difficult to use over the past few years . This was due to the fact that some data were manually entered , which led to different ways of writing , typos and inconsistency . As my internship went on , I discovered other administrative problems as well . I asked myself whether I could help them solve their problems in an efficient way . I decided to focus on simplifying a part of the HR department ’s administrative process . I used design thinking to accomplish my goal . Since I knew that the HR team was not used to work with a lot of technology I had to make everything more tangible by creating a logical structure using a lot of images and making everything as simple as I could . The main tool that I used was visualization .
Application
I had a conversation with my mentor to have a better idea of her expectations . I started drawing some ideas and presented them to the team . After they gave me some feedback I had an even better understanding of their needs . I started by filtering all the data , making a distinction between the necessary data and the redundant data . After that I started creating a database : a structure in which data only needs to be entered once .
To make the database easy to use and to visualize as much as possible , I created a switchboard ( a main interface ) that gave access to all underlying forms and reports ( in one single click ) . The macros that I included were made of little drawings that made it very easy to return to the switchboard .
I explained all the technicalities in a well - structured and visual manual so the HR team can continue to simplify and automate their administrative processes .
When I finished the project and before I presented the manual to the team , I placed myself in the minds of my colleagues . I knew and understood the tool that had created but they did not . It was crucial to include more visual elements in the manual so the team would clearly understand the functionalities of this new database . Therefore , I also created user stories .
With this in mind , I had the idea of re - building the old way of registration with Lego cubes and the new database with Duplo cubes ( to have a better idea of what I mean I included a photo on the next page ) . Each cube in the front contains data from different categories . The blue cube i.e. contains personal information ( that comes from the green cubes in the back ) , information on training courses ( that comes from the yellow cubes ) and information on training courses ( that comes from the red cubes ) . The database provides a link structure ( if you look closely at the picture you can see some wires ) . These categories can be linked to each other . In addition , relationships with primary keys can be selected . Of course I was using a lot of hand gestures while explaining this and as you can see from the blue cube at the side of the panel , I was holding it during the presentation , so that I could show it more visually .
Written by Rita Francois as final assessment of the course Design Thinking and Innovation offered by the University of Virginia at the platform of Coursera.org
Insight & Approach
When I presented the manual and the cubes to the team I realized that it really depends on the type of learner that I have in front of me because there are some profiles that are more visual than others . I decided to adjust the strategy and to take visualization to the next level by organizing 5 workshops that allowed me to conduct the team through the actual workings of the database .
Later I also got to the idea to not only visualize how to use the tool but also why they should continue using it . I tried to stimulate them in a different way . I made it very evident to the leadership team that this database would represent savings to the company .
I can not say that I would use this tool again in the future for this type of project seeing that it depends on the public you are working with . In my case , I adjusted the strategy based on the type of profile that I had in front of me as future users .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Rita Francois",
"Rita Francois"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4868 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final project- Mapping tool
Challenge & Selection
The third tool that I have choosen was mapping tool , because it helped to understand all personal ’s life and explore about a specific personal problem to people want to solve in their lives . The idea was to use the better tool to understand the origin of pain ’s body , like a headache , tendinitis , cancer , hemorrhoids , etc , reaching to become aware about what ’s happening with you . I consider that each person has the opportunity to solve their issues , so I have set up this tool explaining to teams until 15 adult people for each meeting the introspection road to identify the current ache applying this method .
Application
First of all I explain to all group academic grounds of each session and how to apply different innovative methods in order to solve our personal problems . After , each person make their analysis looking forward to interact to other people with similar aches in order to make a map to establish the patterns that are used at present . For the activity , I divide people according to similar questions to want explore . After that , they discussed with a guide to help make a map that will be the tool where they explain all .
The idea is each person discover why is paining a part of their body , understand that these ache has an emotional cause of their past life . When people have distilled briefly ( session time ) is more easy to communicate to others if they want .
Finally , to sum up I explain with one team member ’s map filling out it through questions that allow him to understand his pain ’s root .
Insight & approach
What I have learned from this activity is realize that mental models can be changed depending on our willingness . Each of us want to achieve changes , but is necessary to apply learned methods like using mapping tool in this type problem , how are connected our body ’s aches with our emotional life ? Understand our past reality is the focus to solve our current life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final project- Mapping tool
Challenge & Selection
The third tool that I have choosen was mapping tool , because it helped to understand all personal ’s life and explore about a specific personal problem to people want to solve in their lives . The idea was to use the better tool to understand the origin of pain ’s body , like a headache , tendinitis , cancer , hemorrhoids , etc , reaching to become aware about what ’s happening with you . I consider that each person has the opportunity to solve their issues , so I have set up this tool explaining to teams until 15 adult people for each meeting the introspection road to identify the current ache applying this method .
Application
First of all I explain to all group academic grounds of each session and how to apply different innovative methods in order to solve our personal problems . After , each person make their analysis looking forward to interact to other people with similar aches in order to make a map to establish the patterns that are used at present . For the activity , I divide people according to similar questions to want explore . After that , they discussed with a guide to help make a map that will be the tool where they explain all .
The idea is each person discover why is paining a part of their body , understand that these ache has an emotional cause of their past life . When people have distilled briefly ( session time ) is more easy to communicate to others if they want .
Finally , to sum up I explain with one team member ’s map filling out it through questions that allow him to understand his pain ’s root .
Insight & approach
What I have learned from this activity is realize that mental models can be changed depending on our willingness . Each of us want to achieve changes , but is necessary to apply learned methods like using mapping tool in this type problem , how are connected our body ’s aches with our emotional life ? Understand our past reality is the focus to solve our current life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17023 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on using learning launch To check product usability
Challenge
I ’m a software engineer and I work in a company that develops financial and operational data visualization tool . We noticed a decline in the usage of our product and we made it a goal to find out why and also come up with a solution in due time . My team and I used other design thinking tools such as ethnography to understand the environment and tasks most of our clients use our product for and we ’ve found out that even though the product does what the client wants , they feel overwhelmed with the interface because there is a lot of buttons and options to click or select to accomplish a task .
Selection
We chose to use the learning launch tool to prototype and test the newly redesigned interface to understand how it affected their work and whether they easily use it to accomplish their daily tasks .
Application We launched the prototype of the new interface version alongside the production version and routed 20 % percent of our users to the new interface . We collected feed - backs and iterated on the interface designs .
We also organized workshops to witness how they used the new design and collected more data/ feed - backs and made relevant changes to the new interface .
Insight
By using the learning launch tool we identified many pain points of our users and corrected most of our wrong assumptions about how we thought the clients use our product .
We found out that our users used the interface easily when the buttons and options were organized according to a particular business process they usually undertake daily .
Approach
Using the learning launch tool was the best option for solving this problem because we got the chance to test our assumption and then iterated very quickly based on user feed - backs till the product was at an acceptable level . This made most of our client happy because their needs where put into consideration while designing the new interface .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on using learning launch To check product usability
Challenge
I ’m a software engineer and I work in a company that develops financial and operational data visualization tool . We noticed a decline in the usage of our product and we made it a goal to find out why and also come up with a solution in due time . My team and I used other design thinking tools such as ethnography to understand the environment and tasks most of our clients use our product for and we ’ve found out that even though the product does what the client wants , they feel overwhelmed with the interface because there is a lot of buttons and options to click or select to accomplish a task .
Selection
We chose to use the learning launch tool to prototype and test the newly redesigned interface to understand how it affected their work and whether they easily use it to accomplish their daily tasks .
Application We launched the prototype of the new interface version alongside the production version and routed 20 % percent of our users to the new interface . We collected feed - backs and iterated on the interface designs .
We also organized workshops to witness how they used the new design and collected more data/ feed - backs and made relevant changes to the new interface .
Insight
By using the learning launch tool we identified many pain points of our users and corrected most of our wrong assumptions about how we thought the clients use our product .
We found out that our users used the interface easily when the buttons and options were organized according to a particular business process they usually undertake daily .
Approach
Using the learning launch tool was the best option for solving this problem because we got the chance to test our assumption and then iterated very quickly based on user feed - backs till the product was at an acceptable level . This made most of our client happy because their needs where put into consideration while designing the new interface .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10248 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Quentin 1
Paul Ortega
Ortega
Entrepreneurship
2/25/2021
Story Telling
Challenge and Selection : The tool I chose was storytelling , I believe it is a great way to inspire and set apart our
differences and bring empathy to those who are struggling . Storytelling has helped me realize that others go through similar struggles and sometimes worse than my own , which helps put my problems in perspective . I also enjoy storytelling to uplift others and give them a new standpoint from my eyes . I use this approach in many different settings , but mainly in work situations . In these work situations , I have worked with many different people from all walks of life . Because of this , it was important to utilize the right story at the right time to convey a message . In every job I have held , there have been many stories told and many that are forgotten . Many of us have now begun to understand the struggles of our coworkers and realize the similarities many of us have which helped us come together as a team . These stories ranged from hilarious , depressing , to inspiring . Storytelling helps energize my workplace and bring a more open environment . It was a great way to “ walk a mile in their shoes ” as the saying goes . Immersive storytelling can put you in a different world and can be a great learning experience . Everyone has their own stories of battles and triumphs they have had in their life ; it is about finding the right story to tell at the right time to inspire .
Application : Recently , at my current position at the campus bookstore , I had a coworker confide in
me . She was very stressed about her future as a teacher and overwhelmed by her current life situation . She just recently had a breakup and was noticeably down at work . This has not only affected her mental health but also her overall performance on the job . She has shown up late almost every day the past few weeks . In addition to the relationship issues , she has worries if she has the skills and abilities for her future career . This was an opportune time for me to implement storytelling . In this situation , I used storytelling to help her understand that she can get through these difficult situations and that I empathize with her because I have been in her situation . I had also gone through a terrible breakup while in college , and it destroyed my mental health as well as my performance at not only work , and school , but also daily life . During this time in my life , I could not even manage to get out of bed those first few days . I struggled to take care of myself and get food . I lost 10 pounds in one week . I did not want to do anything and wanted to be left alone . I knew this was a toxic cycle that I needed to stop . I ’m afraid I ’m seeing some of the same issues when I talk to her . I gave her some advice on how I got out of this funk , I told her that would finally help me by surrounding myself with others and just accepting the reality of the
Quentin 2
situation . Once I accepted the reality and realized I did not have to do this alone , it got better . I started to go out with friends ; I focused on learning who I really was . I realized that I was 20 years old and that I had so much life ahead of me . I told her that she is young just like I was and that if he were the right one it would have worked out . I told her it is okay to feel sad but to also focus on all the new free time and opportunities now available to her . In my situation , it got better with time and I expressed how each day that passes is a day you are farther away from that moment of hurt . I reminded her how young she is and how the right one will surely come . College is supposed to be one of the best times of your life , and I believe you should enjoy them with friends and not spend that time looking for a wife / husband . She really appreciated the advice and she expressed how she is going to try to accept the situation . My coworker had also had anxiety about her future , specifically , her career . She is planning on being an elementary school teacher but does not know if she has it in her to be a good teacher . I know how this feels firsthand as I was a Preschool and kindergarten teacher in Korea . Shortly after my breakup , I went to Korea to teach English without a degree and had no education or experience regarding teaching . I was a business student , so I truly felt like I was going in blind . I had never lived in the country and did not know any Korean . However , despite all this , I ended up doing very well as a teacher and was voted the best teacher in the center by the students . I told her that she can do anything she sets her mind to . If I can do it , then I know for a fact that she can do it . I reminded my coworker of her work ethic and her ability to adapt . I think storytelling in this situation was very beneficial to her because she can visualize herself when she hears that someone who she knows with similar struggles has achieved the goals she is pursuing . Better days are ahead for her and I wanted to make sure she knew that . She was appreciative of the advice and has made me optimistic of my storytelling abilities .
Insight & Approach : What I learned from this experience is all someone needs sometimes is hope .
Many of us get down especially in the hard times we are currently in . Hearing uplifting stories that show that you can overcome your struggles can make a huge difference . I could see in my coworker ’s overall body language that she had been going through some difficult times . However , I was raised to not get into people ’s business , so I waited until I was approached by her . She approached me on the verge of tears and told me about her struggles . As someone who had been through a bad breakup , I immediately could empathize . I knew storytelling could be a powerful tool in this situation , I just had to make sure I applied it right .
After taking this course , I realized that I could have approached her myself . As a fellow
team member , I should care about their welfare and be willing to put forth some effort to help . I have always enjoyed storytelling but lacked some of the necessary skills to make the story useful and beneficial to those I told the story . Design thinking helped me in helping my coworker overcome a struggle . I see this helping me in a big way as I aspire to be in a managerial role at a company someday . This class will help me learn how to use my storytelling and resources to help others understand their potential . Design thinking has helped me realize that storytelling is essential to becoming a good leader and can be useful in all aspects of life .
| EMAIL:
ID_NUM:
NAME_STUDENT: Quentin, Paul Ortega, Quentin
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Quentin 1
Paul Ortega
Ortega
Entrepreneurship
2/25/2021
Story Telling
Challenge and Selection : The tool I chose was storytelling , I believe it is a great way to inspire and set apart our
differences and bring empathy to those who are struggling . Storytelling has helped me realize that others go through similar struggles and sometimes worse than my own , which helps put my problems in perspective . I also enjoy storytelling to uplift others and give them a new standpoint from my eyes . I use this approach in many different settings , but mainly in work situations . In these work situations , I have worked with many different people from all walks of life . Because of this , it was important to utilize the right story at the right time to convey a message . In every job I have held , there have been many stories told and many that are forgotten . Many of us have now begun to understand the struggles of our coworkers and realize the similarities many of us have which helped us come together as a team . These stories ranged from hilarious , depressing , to inspiring . Storytelling helps energize my workplace and bring a more open environment . It was a great way to “ walk a mile in their shoes ” as the saying goes . Immersive storytelling can put you in a different world and can be a great learning experience . Everyone has their own stories of battles and triumphs they have had in their life ; it is about finding the right story to tell at the right time to inspire .
Application : Recently , at my current position at the campus bookstore , I had a coworker confide in
me . She was very stressed about her future as a teacher and overwhelmed by her current life situation . She just recently had a breakup and was noticeably down at work . This has not only affected her mental health but also her overall performance on the job . She has shown up late almost every day the past few weeks . In addition to the relationship issues , she has worries if she has the skills and abilities for her future career . This was an opportune time for me to implement storytelling . In this situation , I used storytelling to help her understand that she can get through these difficult situations and that I empathize with her because I have been in her situation . I had also gone through a terrible breakup while in college , and it destroyed my mental health as well as my performance at not only work , and school , but also daily life . During this time in my life , I could not even manage to get out of bed those first few days . I struggled to take care of myself and get food . I lost 10 pounds in one week . I did not want to do anything and wanted to be left alone . I knew this was a toxic cycle that I needed to stop . I ’m afraid I ’m seeing some of the same issues when I talk to her . I gave her some advice on how I got out of this funk , I told her that would finally help me by surrounding myself with others and just accepting the reality of the
Quentin 2
situation . Once I accepted the reality and realized I did not have to do this alone , it got better . I started to go out with friends ; I focused on learning who I really was . I realized that I was 20 years old and that I had so much life ahead of me . I told her that she is young just like I was and that if he were the right one it would have worked out . I told her it is okay to feel sad but to also focus on all the new free time and opportunities now available to her . In my situation , it got better with time and I expressed how each day that passes is a day you are farther away from that moment of hurt . I reminded her how young she is and how the right one will surely come . College is supposed to be one of the best times of your life , and I believe you should enjoy them with friends and not spend that time looking for a wife / husband . She really appreciated the advice and she expressed how she is going to try to accept the situation . My coworker had also had anxiety about her future , specifically , her career . She is planning on being an elementary school teacher but does not know if she has it in her to be a good teacher . I know how this feels firsthand as I was a Preschool and kindergarten teacher in Korea . Shortly after my breakup , I went to Korea to teach English without a degree and had no education or experience regarding teaching . I was a business student , so I truly felt like I was going in blind . I had never lived in the country and did not know any Korean . However , despite all this , I ended up doing very well as a teacher and was voted the best teacher in the center by the students . I told her that she can do anything she sets her mind to . If I can do it , then I know for a fact that she can do it . I reminded my coworker of her work ethic and her ability to adapt . I think storytelling in this situation was very beneficial to her because she can visualize herself when she hears that someone who she knows with similar struggles has achieved the goals she is pursuing . Better days are ahead for her and I wanted to make sure she knew that . She was appreciative of the advice and has made me optimistic of my storytelling abilities .
Insight & Approach : What I learned from this experience is all someone needs sometimes is hope .
Many of us get down especially in the hard times we are currently in . Hearing uplifting stories that show that you can overcome your struggles can make a huge difference . I could see in my coworker ’s overall body language that she had been going through some difficult times . However , I was raised to not get into people ’s business , so I waited until I was approached by her . She approached me on the verge of tears and told me about her struggles . As someone who had been through a bad breakup , I immediately could empathize . I knew storytelling could be a powerful tool in this situation , I just had to make sure I applied it right .
After taking this course , I realized that I could have approached her myself . As a fellow
team member , I should care about their welfare and be willing to put forth some effort to help . I have always enjoyed storytelling but lacked some of the necessary skills to make the story useful and beneficial to those I told the story . Design thinking helped me in helping my coworker overcome a struggle . I see this helping me in a big way as I aspire to be in a managerial role at a company someday . This class will help me learn how to use my storytelling and resources to help others understand their potential . Design thinking has helped me realize that storytelling is essential to becoming a good leader and can be useful in all aspects of life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Quentin",
"Paul Ortega",
"Quentin"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7993 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection- Storytelling
Challenge and Selection
Storytelling has been used by brands for a long time , and I used it for a brand of my project . The problem at hand was to create a sugar free offering for juices and communicate it in such a way that people select it over sugary drinks . It decided to tell the story of how the ingredients of the brands and selected , their benefits and why it should be a part of your daily consumption habits . Storytellings sticks in the mind of consumers and links their thinking with the brand . I decided to link the experience of eating a fresh fruit to the process of drinking a natural drink . Taste is the major factor when selecting a juice and I had to convey the health benefits of drinking natural juice which compensates for the lost additional sweetness . I selected this approach as an emotional element of storytelling will persuade buyers .
Application
I created a storyboard which showed how we gather various ingredients- apple , beetroot , carrot and honey from pure and organic sources and do n’t add any preservatives to it . The bottles were given a resemblance to apple fruit to provide physicality to the story and remind users of the natural fruits . Better grown fruits without preservatives will be better for you and your families health . Overall , it will be an enriching juice without added sugary preservatives that often have negative effects on the health of consumers .
The brand ’s story- ABC juice- focuses on health benefits and how the healthy ingredients have a story from farm to the bottle . Instead of artificial elements , the natural ingredients are living things and have a beautiful story to tell . Similarly , honey is specially procured from areas which nurture bees in a clean and pristine environment .
Insight and Approach
Affective approach of igniting emotions of the users while thinking and selecting the brand was used . Storyboard shows how all the ingredients come together and they shun added preservatives to provide a healthy and pure experience for the consumer . Colorful elements are used that remind people of moments of eating fresh fruits . I spoke to people about their childhood experiences of eating farm fresh fruits and added the element of convenience our juice by mixing the various ingredients together to provide a complete health drink . The learnings of this course helped me in bringing out the various elements in a blooming fashion .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection- Storytelling
Challenge and Selection
Storytelling has been used by brands for a long time , and I used it for a brand of my project . The problem at hand was to create a sugar free offering for juices and communicate it in such a way that people select it over sugary drinks . It decided to tell the story of how the ingredients of the brands and selected , their benefits and why it should be a part of your daily consumption habits . Storytellings sticks in the mind of consumers and links their thinking with the brand . I decided to link the experience of eating a fresh fruit to the process of drinking a natural drink . Taste is the major factor when selecting a juice and I had to convey the health benefits of drinking natural juice which compensates for the lost additional sweetness . I selected this approach as an emotional element of storytelling will persuade buyers .
Application
I created a storyboard which showed how we gather various ingredients- apple , beetroot , carrot and honey from pure and organic sources and do n’t add any preservatives to it . The bottles were given a resemblance to apple fruit to provide physicality to the story and remind users of the natural fruits . Better grown fruits without preservatives will be better for you and your families health . Overall , it will be an enriching juice without added sugary preservatives that often have negative effects on the health of consumers .
The brand ’s story- ABC juice- focuses on health benefits and how the healthy ingredients have a story from farm to the bottle . Instead of artificial elements , the natural ingredients are living things and have a beautiful story to tell . Similarly , honey is specially procured from areas which nurture bees in a clean and pristine environment .
Insight and Approach
Affective approach of igniting emotions of the users while thinking and selecting the brand was used . Storyboard shows how all the ingredients come together and they shun added preservatives to provide a healthy and pure experience for the consumer . Colorful elements are used that remind people of moments of eating fresh fruits . I spoke to people about their childhood experiences of eating farm fresh fruits and added the element of convenience our juice by mixing the various ingredients together to provide a complete health drink . The learnings of this course helped me in bringing out the various elements in a blooming fashion .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10598 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualization
Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process .
This tool is really good for conceptual development . Helps us understand our design more . Our brain starts creating pictures of something that does n’t exist .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualization
Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities .
Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process .
This tool is really good for conceptual development . Helps us understand our design more . Our brain starts creating pictures of something that does n’t exist .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17783 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection on Visualization
Challenge – Starting up a mini food business by CREATING / DESIGING A LOGO that would make the business a TRUSTED BRAND AND MARKETABLE Selection – I selected Visualization as a tool since it would help me and the business I ’m putting up to PLAN AHEAD by trying to think / understand the customer ’s need ( or want ) specifically the flavors of the foods we want to sell . The LOGO will communicate the tastiness of the food we will sell Application – making the food LOGO as simple as possible yet marketable and making cleanliness a 1st impression to the customers . Insight – It allows me to think in a nonverbal way ( which is my goal , that ’s why putting up a LOGO is a challenge for me ) . It practices my creativity by putting not too much graphics yet meaningful brand logo Approach – To keep innovating , maybe I ’ll use the Story - telling tool next time since it will provide more examples , feedbacks , experiences , and keeping the connections I gave to customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection on Visualization
Challenge – Starting up a mini food business by CREATING / DESIGING A LOGO that would make the business a TRUSTED BRAND AND MARKETABLE Selection – I selected Visualization as a tool since it would help me and the business I ’m putting up to PLAN AHEAD by trying to think / understand the customer ’s need ( or want ) specifically the flavors of the foods we want to sell . The LOGO will communicate the tastiness of the food we will sell Application – making the food LOGO as simple as possible yet marketable and making cleanliness a 1st impression to the customers . Insight – It allows me to think in a nonverbal way ( which is my goal , that ’s why putting up a LOGO is a challenge for me ) . It practices my creativity by putting not too much graphics yet meaningful brand logo Approach – To keep innovating , maybe I ’ll use the Story - telling tool next time since it will provide more examples , feedbacks , experiences , and keeping the connections I gave to customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12329 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | United States Army Academy- Learning Launch
Challenge
Jamar is a publishing house based in Jordan , that is specialized in publishing and translating books related to Design and Entrepreneurship . We usually sell our books through several channels like : Bookstores , online stores , our own online store , and other ways , but one of the most important channels is participating international book fairs . We participate yearly in 6 - 8 international book fairs that sells Arabic books , and we do extremely well at it , due to our specialization . But after the universal Lockdown , all the book fairs were postponed . And our sales dropped down severely . And as my crucial part in sales and Business Development and Innovation department , I must find other solutions to overcome the losses , and to create new revenue streams , and to make use of our existing products , or let ’s call it ( our value proposed ) using new channels or new value creation . So as our management team sat and discussed what is our deep offering , we discovered that we do n’t sell books ( only ) , we Publish Knowledge by any means , whether books or other ways . We do what it takes to spread the knowledge , therefore , we Decided to try a new Selling Concept , which is United States Army Academy , which is giving Short Courses ( 2 - 3 Hours ) Amended with a Certificate of Completion based on the materials given in our books .
Selection
Our Innovation team is familiar with other Design thinking approaches , so at the beginning we Gathered lots of information about our target audience and through empathetic interviews to understand what motivates people to learn , and we visualized the concept through basic sketches to make the idea more visible to the interviewees . And after that we Selected the ( Learning Launch ) approach to test the idea through 3 Phases , to validate the appeal of the Idea and the viability and feasibility of it .
Application
Phase1 : Free Workshops
Using the Learning Launch form , we set the text as the following
At this phase since it ’s for free , we knew many people would join and the total number of participants were 4500 .
And to check an example of those free online workshops , follow this link https://www.youtube.com/watch?v=Z4fO_NAFQ3c
And we collected as much feedback as possible from the audience and they were interested in more in - depth lectures and many asked for Certification of attendance to add it to their portfolio .
Phase 2 : Paid Live workshops
Key assumptions to test Launch Number 2
We Believe , people are welling to pay for value if a good content is presented and that people are more motivated when they get a certification of completion
Who : Free workshop Attendees , and email marketing to Entrepreneurs and Designers . Where : Using Zoom and a Landing Page to register . How : make secured exclusive 2 days workshops for attendees . Cost : 200 USD to Build the landing page and zoom subscription , plus cost sharing model with the lecturer . Time : 4 weeks preparation and to get feedback between each workshop .
As a Result of this experiment , we learnt that people are really welling to invest in themselves , and the first paid workshop we had around 30 people who registered and Paid 150 USD to attend those workshops .
To check the Landing page of the event created , follow the link https://www.japublishers.com/events/ws2/
Key assumptions to test Launch Number 1
We Believe that people are interested in Creating new solutions and our Material is very appealing to them , so we will hold a Free Workshops for people to learn
Who : Use our data base from online store and Social media followers . Where : Using virtual medium like zoom How : Advertise for people to join for free and benefit from the best books authors and learn . Cost : around 250 USD for the whole program Time : 2 Weeks preparations and 1 - week actual program
Phase 3 : Launching the online Academy
Key assumptions to test Launch Number 3
From our experience we Believe people are welling to invest in themselves with the right content and with an award of completion , so we will offer a short inexpensive online course from our books and have short quizzes to attain their certificate , and we will start with a free short course to validate the assumption .
Who : Workshop attendees and our online shoppers . Where : Unique Online Platform on our website How : Short Videos about certain book designed by the innovation team . Cost : Cost of Production of each Course to create and edit is 300 USD Time : 3 weeks Shooting 3 weeks Editing and Marketing
As a start we made a promotional video to see interaction , to check an example follow the link
https://www.youtube.com/watch?v=yWEqiyia-Qs
Insights
In Applying the tool and make small investments to test the market before spending too much money , we have learnt how successful this tool can be , we have learnt that spending 800 USD is better than falling in love with your idea and spend 8000 USD to create the perfect Platform and then fail , we still do not know the final result of the viability of the overall project , but we can build on facts rather than assumptions , and if it fails we can say from experience why it did fail , and without losing a fortune , also it gave the team a sense of agile management approach , since everyone were somehow involved , sales people in making the material , accountants in making the budgets , Developers in setting the pages up , Creative Design team , in making the ads , and everyone else were part of the process .
Approach
In the Next Projects , I could think of Practicing Storytelling along with Visualizing , because in the Empathy Phase or the What is phase , people got a little bit tiered and maybe bored , so mixing some stories from people we met in Book fairs or regular life experiences and give it a bit of informality during the focus group session would help us to get more deep on people ’s thoughts . Also , maybe to use the Napkin Pitch method would help people involved to fill it as they understood the concept . And express in their words , what is the Big Idea , what are the benefits , how to execute it and how to make it feasible and viable to the business .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: United States Army Academy- Learning Launch
Challenge
Jamar is a publishing house based in Jordan , that is specialized in publishing and translating books related to Design and Entrepreneurship . We usually sell our books through several channels like : Bookstores , online stores , our own online store , and other ways , but one of the most important channels is participating international book fairs . We participate yearly in 6 - 8 international book fairs that sells Arabic books , and we do extremely well at it , due to our specialization . But after the universal Lockdown , all the book fairs were postponed . And our sales dropped down severely . And as my crucial part in sales and Business Development and Innovation department , I must find other solutions to overcome the losses , and to create new revenue streams , and to make use of our existing products , or let ’s call it ( our value proposed ) using new channels or new value creation . So as our management team sat and discussed what is our deep offering , we discovered that we do n’t sell books ( only ) , we Publish Knowledge by any means , whether books or other ways . We do what it takes to spread the knowledge , therefore , we Decided to try a new Selling Concept , which is United States Army Academy , which is giving Short Courses ( 2 - 3 Hours ) Amended with a Certificate of Completion based on the materials given in our books .
Selection
Our Innovation team is familiar with other Design thinking approaches , so at the beginning we Gathered lots of information about our target audience and through empathetic interviews to understand what motivates people to learn , and we visualized the concept through basic sketches to make the idea more visible to the interviewees . And after that we Selected the ( Learning Launch ) approach to test the idea through 3 Phases , to validate the appeal of the Idea and the viability and feasibility of it .
Application
Phase1 : Free Workshops
Using the Learning Launch form , we set the text as the following
At this phase since it ’s for free , we knew many people would join and the total number of participants were 4500 .
And to check an example of those free online workshops , follow this link https://www.youtube.com/watch?v=Z4fO_NAFQ3c
And we collected as much feedback as possible from the audience and they were interested in more in - depth lectures and many asked for Certification of attendance to add it to their portfolio .
Phase 2 : Paid Live workshops
Key assumptions to test Launch Number 2
We Believe , people are welling to pay for value if a good content is presented and that people are more motivated when they get a certification of completion
Who : Free workshop Attendees , and email marketing to Entrepreneurs and Designers . Where : Using Zoom and a Landing Page to register . How : make secured exclusive 2 days workshops for attendees . Cost : 200 USD to Build the landing page and zoom subscription , plus cost sharing model with the lecturer . Time : 4 weeks preparation and to get feedback between each workshop .
As a Result of this experiment , we learnt that people are really welling to invest in themselves , and the first paid workshop we had around 30 people who registered and Paid 150 USD to attend those workshops .
To check the Landing page of the event created , follow the link https://www.japublishers.com/events/ws2/
Key assumptions to test Launch Number 1
We Believe that people are interested in Creating new solutions and our Material is very appealing to them , so we will hold a Free Workshops for people to learn
Who : Use our data base from online store and Social media followers . Where : Using virtual medium like zoom How : Advertise for people to join for free and benefit from the best books authors and learn . Cost : around 250 USD for the whole program Time : 2 Weeks preparations and 1 - week actual program
Phase 3 : Launching the online Academy
Key assumptions to test Launch Number 3
From our experience we Believe people are welling to invest in themselves with the right content and with an award of completion , so we will offer a short inexpensive online course from our books and have short quizzes to attain their certificate , and we will start with a free short course to validate the assumption .
Who : Workshop attendees and our online shoppers . Where : Unique Online Platform on our website How : Short Videos about certain book designed by the innovation team . Cost : Cost of Production of each Course to create and edit is 300 USD Time : 3 weeks Shooting 3 weeks Editing and Marketing
As a start we made a promotional video to see interaction , to check an example follow the link
https://www.youtube.com/watch?v=yWEqiyia-Qs
Insights
In Applying the tool and make small investments to test the market before spending too much money , we have learnt how successful this tool can be , we have learnt that spending 800 USD is better than falling in love with your idea and spend 8000 USD to create the perfect Platform and then fail , we still do not know the final result of the viability of the overall project , but we can build on facts rather than assumptions , and if it fails we can say from experience why it did fail , and without losing a fortune , also it gave the team a sense of agile management approach , since everyone were somehow involved , sales people in making the material , accountants in making the budgets , Developers in setting the pages up , Creative Design team , in making the ads , and everyone else were part of the process .
Approach
In the Next Projects , I could think of Practicing Storytelling along with Visualizing , because in the Empathy Phase or the What is phase , people got a little bit tiered and maybe bored , so mixing some stories from people we met in Book fairs or regular life experiences and give it a bit of informality during the focus group session would help us to get more deep on people ’s thoughts . Also , maybe to use the Napkin Pitch method would help people involved to fill it as they understood the concept . And express in their words , what is the Big Idea , what are the benefits , how to execute it and how to make it feasible and viable to the business .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10873 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge & Selection
In order to improve sales , and thus the relationship of a company with its customers , it was decided to somehow measure customer satisfaction using the NPS methodology , and thus be able to identify possible drawbacks in the processes to be improved , as well as carry out quick and concrete actions with detractor customers . We use the mind mapping tool to decide the actions to be carried out .
Application
We start with a small audience of promoter , neutral and detractor clients . What was done was first a training for employees , in terms of customer service . A speech was prepared and the first calls were made . At this point the mission was to listen and record everything that the client said .
After this , the comments were grouped into suggestions , annoyances , or compliments . In this phase , we held a workshop in which several collaborators from various areas participated to brainstorm ideas , focused on the inconvenience of customers . The collaboration of the different areas seemed important to us , to have various visions of actions .
Some annoyances made reference to some bureaucratic and slow processes that the company had in terms of issuing its products . On the other hand , others spoke of a lack of knowledge of the client to offer some products .
Thanks to these comments and this study , it was possible to carry out timely actions and offers directed to our clients . As well as the improvement of some processes that slowed the attention .
Insight & Approach
This workshop resulted in several improvement actions and we realized that the most important thing in a company is to know and listen above all to the customer in order to make quick decisions and take timely actions .
After this sample , it was extended to all clients and thus interdisciplinary working groups were made to carry out the necessary actions . This also helped us to work better as a team and think about corporate well - being in a unanimous way , breaking down the barriers between areas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge & Selection
In order to improve sales , and thus the relationship of a company with its customers , it was decided to somehow measure customer satisfaction using the NPS methodology , and thus be able to identify possible drawbacks in the processes to be improved , as well as carry out quick and concrete actions with detractor customers . We use the mind mapping tool to decide the actions to be carried out .
Application
We start with a small audience of promoter , neutral and detractor clients . What was done was first a training for employees , in terms of customer service . A speech was prepared and the first calls were made . At this point the mission was to listen and record everything that the client said .
After this , the comments were grouped into suggestions , annoyances , or compliments . In this phase , we held a workshop in which several collaborators from various areas participated to brainstorm ideas , focused on the inconvenience of customers . The collaboration of the different areas seemed important to us , to have various visions of actions .
Some annoyances made reference to some bureaucratic and slow processes that the company had in terms of issuing its products . On the other hand , others spoke of a lack of knowledge of the client to offer some products .
Thanks to these comments and this study , it was possible to carry out timely actions and offers directed to our clients . As well as the improvement of some processes that slowed the attention .
Insight & Approach
This workshop resulted in several improvement actions and we realized that the most important thing in a company is to know and listen above all to the customer in order to make quick decisions and take timely actions .
After this sample , it was extended to all clients and thus interdisciplinary working groups were made to carry out the necessary actions . This also helped us to work better as a team and think about corporate well - being in a unanimous way , breaking down the barriers between areas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11979 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation- Mind Mapping
Challenge- Mind mapping is an interesting tool that helps me to represent my ideas and plan systematically before work . Since it is a group activity it also helps me to improve my relations and understanding with my colleagues in college . I am a part of a team that manufactures an All - terrain vehicle . We participate in a national level competition which is organized for undergraduate students . In 2017 our team stood 12th in our country and now we have started preparation for 2014 competition . Before starting the design of our new vehicle , I suggested my team- mates to use the mind - mapping tool . We all arranged an online meeting during this lockdown . Our competition has various sub - categories like design , sales , cost , technical inspection and dynamics , and sub - systems like transmission , suspension , steering , brakes , chassis , and DAQ . Our challenge was to identify our shortcomings during last year and come up with out of the box thinking . I suggested my team - mates use this tool so that we can identify in which sub- category we need to put more effort , proper distribution of man - power , and much more . The linking tool of mind - mapping helped us identify which task to do first and which later . Selection- Up till 2017 , our team had sub - systems . We divided our team into sub - systems and all system members took appropriate decisions about their work and all the system leads reported their plan to the captain . This is also a good approach where a proper division of labor is followed but there is less interaction with others and less scope for creativity and imagination . So , we followed the mind - mapping technique where all 40 team members sat together and shared their views in all aspects . It also helped everyone to know about each other ’s work and help them progress with everyone ’s ideas . Application- As I discussed before we had an online meet during this lockdown before we could get distributed in systems . We chose a topic one by one . For example , design . A number of ideas came up under “ design ” like four - wheel drive or rear- wheel drive , suspension geometry , brake biasing , bracket design for system integration , validation setups , etc . I noted down all ideas under design . Subsequently , we went on to other challenges that we faced in various events of sales , cost , technical inspection , and dynamics . After that , we linked all ideas with arrows indicating the order of completion .
Insight- As discussed above , the ordinary method of working like every year in the “ Selection ” part , I was restricted only to my system ideas of chassis . But this mind mapping helped me to understand other systems too . I was also delighted to give my ideas to the cost team . This activity helped me to develop an interdisciplinary approach and creativity .
Approach- Mind - mapping is a tool that helps to explore ideas and represent them on board . It was definitely a good activity to improve team - bonding . I hope that the ideas we shared and planning we did using design thinking tools helps my team achieve a better rank in the 2014 competition . If I am asked of using another design thinking tool I will use “ Story - telling ” . I will use this tool to tell the stories of the hardworking team members who have completed their graduation and left the team . Telling the stories of their hard work and sacrifice to the new recruit members will help them to inculcate discipline in their work .
Neha Singh
| EMAIL:
ID_NUM:
NAME_STUDENT: Neha Singh
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation- Mind Mapping
Challenge- Mind mapping is an interesting tool that helps me to represent my ideas and plan systematically before work . Since it is a group activity it also helps me to improve my relations and understanding with my colleagues in college . I am a part of a team that manufactures an All - terrain vehicle . We participate in a national level competition which is organized for undergraduate students . In 2017 our team stood 12th in our country and now we have started preparation for 2014 competition . Before starting the design of our new vehicle , I suggested my team- mates to use the mind - mapping tool . We all arranged an online meeting during this lockdown . Our competition has various sub - categories like design , sales , cost , technical inspection and dynamics , and sub - systems like transmission , suspension , steering , brakes , chassis , and DAQ . Our challenge was to identify our shortcomings during last year and come up with out of the box thinking . I suggested my team - mates use this tool so that we can identify in which sub- category we need to put more effort , proper distribution of man - power , and much more . The linking tool of mind - mapping helped us identify which task to do first and which later . Selection- Up till 2017 , our team had sub - systems . We divided our team into sub - systems and all system members took appropriate decisions about their work and all the system leads reported their plan to the captain . This is also a good approach where a proper division of labor is followed but there is less interaction with others and less scope for creativity and imagination . So , we followed the mind - mapping technique where all 40 team members sat together and shared their views in all aspects . It also helped everyone to know about each other ’s work and help them progress with everyone ’s ideas . Application- As I discussed before we had an online meet during this lockdown before we could get distributed in systems . We chose a topic one by one . For example , design . A number of ideas came up under “ design ” like four - wheel drive or rear- wheel drive , suspension geometry , brake biasing , bracket design for system integration , validation setups , etc . I noted down all ideas under design . Subsequently , we went on to other challenges that we faced in various events of sales , cost , technical inspection , and dynamics . After that , we linked all ideas with arrows indicating the order of completion .
Insight- As discussed above , the ordinary method of working like every year in the “ Selection ” part , I was restricted only to my system ideas of chassis . But this mind mapping helped me to understand other systems too . I was also delighted to give my ideas to the cost team . This activity helped me to develop an interdisciplinary approach and creativity .
Approach- Mind - mapping is a tool that helps to explore ideas and represent them on board . It was definitely a good activity to improve team - bonding . I hope that the ideas we shared and planning we did using design thinking tools helps my team achieve a better rank in the 2014 competition . If I am asked of using another design thinking tool I will use “ Story - telling ” . I will use this tool to tell the stories of the hardworking team members who have completed their graduation and left the team . Telling the stories of their hard work and sacrifice to the new recruit members will help them to inculcate discipline in their work .
Neha Singh
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Neha Singh"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9208 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
To express a concept story tellng is a wonderful tool I tend to use always . I am currently dealing with teenagers of various economical status ; I have to crab their attention more interestingly . To motivate and enrich their energy in right sense and making them empoewered , more intereresting through epic stories . When I dealing with non- interrested students , I first ask their interest and talk with them accordingly as per my knowledge in that field . Sometimes I totally unaware of their interested area : then I force myself to grab very basic knowledge in that subject and talk to them . Once I grabed their attention , I will choose an area more comfortable so that I can open - up them . I use their feedback as the main source of information . Depending upon the feedback , I will develop the story . For example , quick soil condition in soil mechanics . I will refer them a movie scene and ask to make a model out of it . The students will get the insight of quick sand condition say about the vertical stress , soil – water interaction , pore pressure etc when they make models and find a right approach for modelling it .
I have explained the same through a simple flow chart below .
Design thinking for innovation
Challenges Faced
Selection
Application
Insights
Approach
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
To express a concept story tellng is a wonderful tool I tend to use always . I am currently dealing with teenagers of various economical status ; I have to crab their attention more interestingly . To motivate and enrich their energy in right sense and making them empoewered , more intereresting through epic stories . When I dealing with non- interrested students , I first ask their interest and talk with them accordingly as per my knowledge in that field . Sometimes I totally unaware of their interested area : then I force myself to grab very basic knowledge in that subject and talk to them . Once I grabed their attention , I will choose an area more comfortable so that I can open - up them . I use their feedback as the main source of information . Depending upon the feedback , I will develop the story . For example , quick soil condition in soil mechanics . I will refer them a movie scene and ask to make a model out of it . The students will get the insight of quick sand condition say about the vertical stress , soil – water interaction , pore pressure etc when they make models and find a right approach for modelling it .
I have explained the same through a simple flow chart below .
Design thinking for innovation
Challenges Faced
Selection
Application
Insights
Approach
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13119 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a member of the leadership team in a Project Office for a large financial company . The leadership team works with highly driven professional business analysts and project managers who are responsible for delivering on both business and technology enhancements , improvements , regulatory and end of life projects across the enterprise . A key challenge we face is maintaining our associate engagement in a relatively flat structure ( 3 roles within the job family ) across three locations ( all within the United States ) , with a variety of educational backgrounds , experiences , cultural influences and expectations .
Selection
We used a variety of tools to understand associate engagement gaps and perceptions to include :
• Feedback gathering sessions – we pulled all associates together by site . We used a more senior , tenured associate to facilitate these sessions . The goal was to capture site specific themes and we wanted to ensure open dialog which is why we did not include any members of the leadership team . After the sessions , we reviewed the feedback for commonalities and themes . • Ideation Session – we solicited interest to participate in a cross - site Ideation Session . We wanted to ensure that the associates had a desire to participate which is why we solicited for volunteers . We selected from the volunteers to ensure that each site had representation . • Visualization – we facilitated the Ideation Session virtually using a Miro whiteboarding tool . We used this tool because it was easy to share ideas on sticky notes virtually and it is a very interactive tool .
Application
We began the Ideation Session by using different techniques to ensure the team was ready to collaborate and their brains were ready to be creative . We started by reviewing the Muda – The 8 Wastes - to identify activities that do not add value to a process . We set some ground rules for brainstorming such as , defer judgement , all ideas are welcome , build on ideas from others , be visual , go for quantity . We warmed up our brains by playing a game called Disruptus – we shared a visual that was telling a story and the group was challenged to come up with ideas to create , transform , improve or disrupt what was displayed in 1 minute . We then used the Miro Board to conduct a brainstorming activity where the group used sticky notes to capture as many problems ( not solutions ) as they could in 5 minutes .
Examples :
Following the brainstorming we conducted a show & tell + Affinity Group – each participant shared their ideas in 1 minute . We grouped interrelated ideas to identify themes and used a multi - voting , prioritization exercise to vote on the most compelling business problems . We came away with 3 opportunities :
The Miro board was very effective in our virtual setting and the team was highly engaged because the tool is very interactive .
Insight
All participants came away from this session feeling that they were able to share all of their opinions and all opinions were valued . The tool created a very open , collaborative environment . It also allowed for the group to prioritize what is most important to them . We achieved a lot in two hours and came away with specific opportunities to drive engagement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a member of the leadership team in a Project Office for a large financial company . The leadership team works with highly driven professional business analysts and project managers who are responsible for delivering on both business and technology enhancements , improvements , regulatory and end of life projects across the enterprise . A key challenge we face is maintaining our associate engagement in a relatively flat structure ( 3 roles within the job family ) across three locations ( all within the United States ) , with a variety of educational backgrounds , experiences , cultural influences and expectations .
Selection
We used a variety of tools to understand associate engagement gaps and perceptions to include :
• Feedback gathering sessions – we pulled all associates together by site . We used a more senior , tenured associate to facilitate these sessions . The goal was to capture site specific themes and we wanted to ensure open dialog which is why we did not include any members of the leadership team . After the sessions , we reviewed the feedback for commonalities and themes . • Ideation Session – we solicited interest to participate in a cross - site Ideation Session . We wanted to ensure that the associates had a desire to participate which is why we solicited for volunteers . We selected from the volunteers to ensure that each site had representation . • Visualization – we facilitated the Ideation Session virtually using a Miro whiteboarding tool . We used this tool because it was easy to share ideas on sticky notes virtually and it is a very interactive tool .
Application
We began the Ideation Session by using different techniques to ensure the team was ready to collaborate and their brains were ready to be creative . We started by reviewing the Muda – The 8 Wastes - to identify activities that do not add value to a process . We set some ground rules for brainstorming such as , defer judgement , all ideas are welcome , build on ideas from others , be visual , go for quantity . We warmed up our brains by playing a game called Disruptus – we shared a visual that was telling a story and the group was challenged to come up with ideas to create , transform , improve or disrupt what was displayed in 1 minute . We then used the Miro Board to conduct a brainstorming activity where the group used sticky notes to capture as many problems ( not solutions ) as they could in 5 minutes .
Examples :
Following the brainstorming we conducted a show & tell + Affinity Group – each participant shared their ideas in 1 minute . We grouped interrelated ideas to identify themes and used a multi - voting , prioritization exercise to vote on the most compelling business problems . We came away with 3 opportunities :
The Miro board was very effective in our virtual setting and the team was highly engaged because the tool is very interactive .
Insight
All participants came away from this session feeling that they were able to share all of their opinions and all opinions were valued . The tool created a very open , collaborative environment . It also allowed for the group to prioritize what is most important to them . We achieved a lot in two hours and came away with specific opportunities to drive engagement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14050 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Learning Launch – Onboarding guide
Challenge :
I am working for a relatively new consulting department within our company . When I joint the team , it had a start up flair . This means the team existed for just two years and was a small group of people . There was no visible structure of how to do things . It was more a learning by doing or a very sporadic way to solve problems .
This being said , I had no clear instructions of organizational tasks ( e.g. what access rights do I need ) or project tasks ( e.g. where do I find our presentation guidelines ) during my onboarding phase within this team . The information either was given per forwarded emails piece by piece or verbally . For many topics I had to ask for or research the information . Many times , I got stuck , had to wait or got frustrated while searching for the right contact or answers .
Selection :
Due to this chaotic onboarding , I was seeing room for improvement in form of structure .
Besides investing a lot of my nerves , time and energy , my colleagues had experienced the same before . My personal experience and the feedback of my colleagues was the data base for the What is phase . Therefore , I decided to change the onboarding experience by creating a simple guide with steps , links and contact information a new team member will need or even for colleagues to refer to later , if needed . For example , when and how to request a corporate credit card and who to contact in case of issues and the process behind it .
I have chosen the Learning Launch ( “ A small experiment that tests your new idea in the real marketplace ” Slides , Module 4 ) to test the created guide several times with colleagues and to adjust it according to the feedbacks .
Creation & Application :
After I collected all the information that had to be in this onboarding guide , I had to decide about the type of document , style and storage location . Simplicity and accessibility were my key focus . It was important , that everybody can access the guide with just a few clicks , in a folder that makes sense and understand the instructions right away .
The first draft was created . I had chosen a word format to be editable ( for updates ) and the team folder in OneDrive to be accessible for everybody . I then asked several colleagues to access and review the draft and to send me their feedback .
After receiving some constructive feedbacks , I incorporated the suggestions , which included e.g. improvements for style and how links are displayed . The second , third , forth draft and so on were created . Then a new team member joint and was given this onboarding guide . And again , I asked for feedback of the onboarding experience . It turned out to be a very helpful guide and a very positive experience .
Insight :
The insight I gained with the learning launch tool is , that it is more progressive to do several tests and collaborate with a group of people before creating the “ final product ” all alone . What I also had to learn is , that it is important to be able to accept constructive criticism to improve the idea . In situations of criticism I had to remind myself that I did not start the project for my personal ego , benefit or success , but to make the life easier for future team members . Design Thinking is therefore the perfect approach if you want to make someone ’s experience a positive one .
Approach :
In this case , the learning launch tool was a very good choice to implement the guide . I was able to quickly and cheaply test my idea and to improve and retest it again . Due to the growing team we can test it over and over again and thanks to the file format everybody can update the information .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Learning Launch – Onboarding guide
Challenge :
I am working for a relatively new consulting department within our company . When I joint the team , it had a start up flair . This means the team existed for just two years and was a small group of people . There was no visible structure of how to do things . It was more a learning by doing or a very sporadic way to solve problems .
This being said , I had no clear instructions of organizational tasks ( e.g. what access rights do I need ) or project tasks ( e.g. where do I find our presentation guidelines ) during my onboarding phase within this team . The information either was given per forwarded emails piece by piece or verbally . For many topics I had to ask for or research the information . Many times , I got stuck , had to wait or got frustrated while searching for the right contact or answers .
Selection :
Due to this chaotic onboarding , I was seeing room for improvement in form of structure .
Besides investing a lot of my nerves , time and energy , my colleagues had experienced the same before . My personal experience and the feedback of my colleagues was the data base for the What is phase . Therefore , I decided to change the onboarding experience by creating a simple guide with steps , links and contact information a new team member will need or even for colleagues to refer to later , if needed . For example , when and how to request a corporate credit card and who to contact in case of issues and the process behind it .
I have chosen the Learning Launch ( “ A small experiment that tests your new idea in the real marketplace ” Slides , Module 4 ) to test the created guide several times with colleagues and to adjust it according to the feedbacks .
Creation & Application :
After I collected all the information that had to be in this onboarding guide , I had to decide about the type of document , style and storage location . Simplicity and accessibility were my key focus . It was important , that everybody can access the guide with just a few clicks , in a folder that makes sense and understand the instructions right away .
The first draft was created . I had chosen a word format to be editable ( for updates ) and the team folder in OneDrive to be accessible for everybody . I then asked several colleagues to access and review the draft and to send me their feedback .
After receiving some constructive feedbacks , I incorporated the suggestions , which included e.g. improvements for style and how links are displayed . The second , third , forth draft and so on were created . Then a new team member joint and was given this onboarding guide . And again , I asked for feedback of the onboarding experience . It turned out to be a very helpful guide and a very positive experience .
Insight :
The insight I gained with the learning launch tool is , that it is more progressive to do several tests and collaborate with a group of people before creating the “ final product ” all alone . What I also had to learn is , that it is important to be able to accept constructive criticism to improve the idea . In situations of criticism I had to remind myself that I did not start the project for my personal ego , benefit or success , but to make the life easier for future team members . Design Thinking is therefore the perfect approach if you want to make someone ’s experience a positive one .
Approach :
In this case , the learning launch tool was a very good choice to implement the guide . I was able to quickly and cheaply test my idea and to improve and retest it again . Due to the growing team we can test it over and over again and thanks to the file format everybody can update the information .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8979 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
Working as an regional manager I had to manage multiple branches spread widely over the country for this pan european scale - up trading company . This case is concerning all purchasing personnel within the value chain of this company where the company ’s customers were buying their products through an online auction model . As of the very rapid growth we had to deal with ( 100fte and 1mln revenue growth annually in my region alone ) , the maturity phase of the company changed along the way as well . Where we first found ourselves in a start - up phase to prove there was actually a ( big)market for our idea where we solely focused on dealmaking we now had to focus on the quality of the growth and product itself . This meant that the employees who were amongst one of the first of the company , and teaching everybody else on the job with their hands on experience , had to get new insights on how their purchases were being perceived in this new era and to what purpose so they understand why they needed to change . The challenge was that the employees were all spread over the branches and in addition had created their own sense of company culture and standards .
2 . Application : Describe how you applied the tool you selected to your challenge
In order to change the way in how people perceived their work , storytelling was selected to make the new strategy tangible and create a meaningful cause in which they could believe in will benefit theirs ( for that person 's own spectrum of work that is ) and the company ’s mission . We had to convince that the current standards were not sufficient for a sustainable growth , let alone the progressive character in which we were finding ourselves in , and wanted to relate to the customer perception and how it affected the value chain and let them ultimately relate to their own line of work . Storytelling is a tool which provides the company 's strategy to be more accessible and tangible ultimately because it enables you to relate to in a way that personel can see where their work is part of this greater purpose and cause so they can make an emotional attachment to it . In this case they were getting more committed because of this . For the kick off of this new strategy I was visiting the branches one after another to have team meetings because this way , instead of mass communication , made it more easier to adapt to local standards and culture . During these meetings I was telling that particular team about what other departments had come up with and what they had dealt with ( e.g. lower than standard quality and the effects of this to their work ) to meet new standards and serve the customer more sufficiently . The starting point was how the customer was affected by the current standards and how changes to created by the department prior in the value chain prior to the customer , positively affected this perceived quality . The trick was to eventually make clear that it was made possible because of their knowledge and insights of the products and the quality of the purchases .
3 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
During this period it became clear how the company evolved in terms of different cultures and perspectives and to what extent . As I was talking to my employees and gathered feedback and updates after the meetings on how it had affected their work , various generic assumptions arised . This , for me , was an eye opener on how to build the company in terms of culture and communication wise and accelerate the maturity level even further . Various areas of improvement arised and I had a sense of arised ownership and support within the department . They wanted to support the cause and be proud of it . It became clear that innovation was the way on how we have built the company and a necessity for further growth . The evolving mindset made it perfectly clear on how prepared the mind was en has become during this period . This period resulted in major improvements on the sense of ownership within the department and quality metrics improved by 60 % as a result of that .
4 . Approach : Describe what you might do differently next time :
In this case I chose to make a more personal approach to each and every branch in my country . For some it came as a slight surprise or were suspicious about an underlying untold motivation of some sort . To make this approach even more successful in the future i will implement an communication scheme with clear content on the new course and context so this new course would already be more expected in advance . Also i would incorporate a more visual explanation of the value stream within the company so it is more clear and more appealing for the departments at hand .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
Working as an regional manager I had to manage multiple branches spread widely over the country for this pan european scale - up trading company . This case is concerning all purchasing personnel within the value chain of this company where the company ’s customers were buying their products through an online auction model . As of the very rapid growth we had to deal with ( 100fte and 1mln revenue growth annually in my region alone ) , the maturity phase of the company changed along the way as well . Where we first found ourselves in a start - up phase to prove there was actually a ( big)market for our idea where we solely focused on dealmaking we now had to focus on the quality of the growth and product itself . This meant that the employees who were amongst one of the first of the company , and teaching everybody else on the job with their hands on experience , had to get new insights on how their purchases were being perceived in this new era and to what purpose so they understand why they needed to change . The challenge was that the employees were all spread over the branches and in addition had created their own sense of company culture and standards .
2 . Application : Describe how you applied the tool you selected to your challenge
In order to change the way in how people perceived their work , storytelling was selected to make the new strategy tangible and create a meaningful cause in which they could believe in will benefit theirs ( for that person 's own spectrum of work that is ) and the company ’s mission . We had to convince that the current standards were not sufficient for a sustainable growth , let alone the progressive character in which we were finding ourselves in , and wanted to relate to the customer perception and how it affected the value chain and let them ultimately relate to their own line of work . Storytelling is a tool which provides the company 's strategy to be more accessible and tangible ultimately because it enables you to relate to in a way that personel can see where their work is part of this greater purpose and cause so they can make an emotional attachment to it . In this case they were getting more committed because of this . For the kick off of this new strategy I was visiting the branches one after another to have team meetings because this way , instead of mass communication , made it more easier to adapt to local standards and culture . During these meetings I was telling that particular team about what other departments had come up with and what they had dealt with ( e.g. lower than standard quality and the effects of this to their work ) to meet new standards and serve the customer more sufficiently . The starting point was how the customer was affected by the current standards and how changes to created by the department prior in the value chain prior to the customer , positively affected this perceived quality . The trick was to eventually make clear that it was made possible because of their knowledge and insights of the products and the quality of the purchases .
3 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
During this period it became clear how the company evolved in terms of different cultures and perspectives and to what extent . As I was talking to my employees and gathered feedback and updates after the meetings on how it had affected their work , various generic assumptions arised . This , for me , was an eye opener on how to build the company in terms of culture and communication wise and accelerate the maturity level even further . Various areas of improvement arised and I had a sense of arised ownership and support within the department . They wanted to support the cause and be proud of it . It became clear that innovation was the way on how we have built the company and a necessity for further growth . The evolving mindset made it perfectly clear on how prepared the mind was en has become during this period . This period resulted in major improvements on the sense of ownership within the department and quality metrics improved by 60 % as a result of that .
4 . Approach : Describe what you might do differently next time :
In this case I chose to make a more personal approach to each and every branch in my country . For some it came as a slight surprise or were suspicious about an underlying untold motivation of some sort . To make this approach even more successful in the future i will implement an communication scheme with clear content on the new course and context so this new course would already be more expected in advance . Also i would incorporate a more visual explanation of the value stream within the company so it is more clear and more appealing for the departments at hand .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18502 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
Being a part of an international organization aimed at addressing real world concerns on health , literacy , poverty , and sustainable development proved to be challenging at times , despite the fulfillment that one gets as a catalyst of change . As a member of Manuela Beltran University , I often deal with people from different walks of life where we share moments that would be mutually beneficial and where we could learn from each other ’s experiences . A big challenge in this is the reality that we do not all share the same privileges and sometimes , it is hard for us to conceptualize one ’s story simply because we were n’t given the chance to experience what another person has experienced . This explains how storytelling can be so powerful in this line of work . It enables both parties to somehow allow the other to live the moment through creative narration .
SELECTION
In carrying out the organization ’s mission of serving humanity , one must get out of his comfort zone literally and figuratively and visit places wherein the said person can make a difference . At first , the receiving community would n’t open that much to you . This is understandable since we all undergo a process of familiarization when encountering new faces . Story telling will allow you to creatively and confidently introduce yourself and your advocacies so that you may encourage them to cooperate with you .
APPLICATION
In one of our humanitarian trips to an island down south , we were briefed by our local government partners that we should expect that the local community does n’t get to experience interactions like these too often , and that we should find a way to soften them up if we want to interact with them . Fortunately , we share the same language and they understand our casual dialect , which gave us ample opportunity to get close to them . We told stories of our group ’s purpose and what we ’ve been able to accomplish in different communities around the globe for the past few years , and what we intend or aim to achieve moving forward . You can tell their interest and excitement in our narratives as they continuously asked questions and inject insights on their perception about groups similar to us . An elder even shared past experiences wherein they felt as if they were being exploited , and later apologized if they did n’t warm up too quickly . The exchange of stories led to the bonding of the two groups and establish a relationship which led to celebrations and a feast later that night .
INSIGHT & APPROACH
Younger members of their community then proceeded to share their experiences on their daily living , what type of problems they experience in their community , and how they deal with problems . They also even acted out scenes on some part of their stories just to give us a clear depiction . One person also expressed her desire to someday , experience living the urban life , just so she could have a glance at both worlds .
Storytelling has brought immense satisfaction for both parties and this proved to be an efficient tool in carrying out what both groups meant to convey . The exchange was meaningful and the means of narration was effective enough to lead to understanding and fruitful collaboration .
By Hugo Mcintyre ( jacob59 )
| EMAIL:
ID_NUM:
NAME_STUDENT: Hugo Mcintyre
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME: jacob59
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
Being a part of an international organization aimed at addressing real world concerns on health , literacy , poverty , and sustainable development proved to be challenging at times , despite the fulfillment that one gets as a catalyst of change . As a member of Manuela Beltran University , I often deal with people from different walks of life where we share moments that would be mutually beneficial and where we could learn from each other ’s experiences . A big challenge in this is the reality that we do not all share the same privileges and sometimes , it is hard for us to conceptualize one ’s story simply because we were n’t given the chance to experience what another person has experienced . This explains how storytelling can be so powerful in this line of work . It enables both parties to somehow allow the other to live the moment through creative narration .
SELECTION
In carrying out the organization ’s mission of serving humanity , one must get out of his comfort zone literally and figuratively and visit places wherein the said person can make a difference . At first , the receiving community would n’t open that much to you . This is understandable since we all undergo a process of familiarization when encountering new faces . Story telling will allow you to creatively and confidently introduce yourself and your advocacies so that you may encourage them to cooperate with you .
APPLICATION
In one of our humanitarian trips to an island down south , we were briefed by our local government partners that we should expect that the local community does n’t get to experience interactions like these too often , and that we should find a way to soften them up if we want to interact with them . Fortunately , we share the same language and they understand our casual dialect , which gave us ample opportunity to get close to them . We told stories of our group ’s purpose and what we ’ve been able to accomplish in different communities around the globe for the past few years , and what we intend or aim to achieve moving forward . You can tell their interest and excitement in our narratives as they continuously asked questions and inject insights on their perception about groups similar to us . An elder even shared past experiences wherein they felt as if they were being exploited , and later apologized if they did n’t warm up too quickly . The exchange of stories led to the bonding of the two groups and establish a relationship which led to celebrations and a feast later that night .
INSIGHT & APPROACH
Younger members of their community then proceeded to share their experiences on their daily living , what type of problems they experience in their community , and how they deal with problems . They also even acted out scenes on some part of their stories just to give us a clear depiction . One person also expressed her desire to someday , experience living the urban life , just so she could have a glance at both worlds .
Storytelling has brought immense satisfaction for both parties and this proved to be an efficient tool in carrying out what both groups meant to convey . The exchange was meaningful and the means of narration was effective enough to lead to understanding and fruitful collaboration .
By Hugo Mcintyre ( jacob59 )
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Hugo Mcintyre"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": [
"jacob59"
]
} | 7786 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning to launch Raph Challenge I am a member of my organization ’s sales department and our challenge is to improve the sales of our product while reducing the cost of selling the product and at the same time maintaining all forms of marketing so our product has great exposure . The project scope includes sales department of about 50 employees and a marketing team of 10 employees , whom we co - ordinate with very often . This project is not limited to internal resources ( i.e. , budget and employee time ) we can find interns to work for us so that the cost of maintaining such a fleet of employees is not high . The project shall not exceed over 100 business days and everyone should have to agree to the final solution . We are focusing on what the customers want and their desired price point also within the interest of our key stakeholders and how to improve our target market . Selection Our team has already blazed through several design thinking activities / tools , and we are ready to try the learning launch tool . The learning launch tool is a medium of experimenting to find out the interest and the feasibility levels of our prototype and also taking customer reviews to find out the strengths and weaknesses of our products which helps our product improve heavily . Application For our first learning launch , we focused on the structure , execution and different ways of implementing our plan of reducing costs and increasing exposure . We wanted to see if we could structure our tasks , projects , and processes to adapt to the methods of our project management , which was quite aggressive and clear in nature in efforts to become more agile . This tested our assumption that the structure and execution were the main causes of our sales and workflow challenge . Our whole team went through a one- week training programme on how to adapt to the consumers and what they expect from us instead of what we are expecting to sell them , like in the case of IBM . Then they conducted a real - world test of who sales the most and has the most customer satisfaction and that person received incentives and we expected to produce a document with a clear description of our new , more agile processes and sales strategies .
For our second learning launch , we focused on gaining clarity about our sales strategies , customer expectations , tasks and priorities . This tested our assumptions about how our prioritisation differed from customers priorities and what was the main cause of inefficiency in the sales of the product . Then our team completed the survey . Then a meeting was held with our stakeholders about new marketing strategies and ways to improve our product based on the customers suggestions . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , had to be conducted within a two - week timeframe .
Insight
By applying the learning launch tool , our team identified our assumptions , ways to improve our product , decrease the sales cost and designed launched to test these assumptions . We were calculating our expected results , getting used to a more agile and aggressive approach of marketing and meeting the expectations of our customers . Both our team and the stakeholders would be open to these changes and the prioritisation of our new tasks and processes . Our actual results were slightly higher than we anticipated , the whole team and stakeholders were ecstatic . The stakeholders were satisfied and wanted to move forward , our team will review the insight and incorporated more efficient designs into future launch designs . The ongoing incorporation of insight is of utmost importance at this stage , as launches come before a full rollout in the design thinking timeline .
cntd
Approach
Our team has already raced through several marketing strategies , design thinking and product designs and the evolution of market through different timelines , the learning launch is a very powerful and appropriate tool for our purpose as we were just launching our product and had to get the markets view about it . Our team still need to grow though we have achieved good results in our first two launches and incorporate insight into the future launch designs . Future launch designs should reflect insight gained , progress made and come closer to a compelling solution ready for a full and fast rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT: Raph
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning to launch Raph Challenge I am a member of my organization ’s sales department and our challenge is to improve the sales of our product while reducing the cost of selling the product and at the same time maintaining all forms of marketing so our product has great exposure . The project scope includes sales department of about 50 employees and a marketing team of 10 employees , whom we co - ordinate with very often . This project is not limited to internal resources ( i.e. , budget and employee time ) we can find interns to work for us so that the cost of maintaining such a fleet of employees is not high . The project shall not exceed over 100 business days and everyone should have to agree to the final solution . We are focusing on what the customers want and their desired price point also within the interest of our key stakeholders and how to improve our target market . Selection Our team has already blazed through several design thinking activities / tools , and we are ready to try the learning launch tool . The learning launch tool is a medium of experimenting to find out the interest and the feasibility levels of our prototype and also taking customer reviews to find out the strengths and weaknesses of our products which helps our product improve heavily . Application For our first learning launch , we focused on the structure , execution and different ways of implementing our plan of reducing costs and increasing exposure . We wanted to see if we could structure our tasks , projects , and processes to adapt to the methods of our project management , which was quite aggressive and clear in nature in efforts to become more agile . This tested our assumption that the structure and execution were the main causes of our sales and workflow challenge . Our whole team went through a one- week training programme on how to adapt to the consumers and what they expect from us instead of what we are expecting to sell them , like in the case of IBM . Then they conducted a real - world test of who sales the most and has the most customer satisfaction and that person received incentives and we expected to produce a document with a clear description of our new , more agile processes and sales strategies .
For our second learning launch , we focused on gaining clarity about our sales strategies , customer expectations , tasks and priorities . This tested our assumptions about how our prioritisation differed from customers priorities and what was the main cause of inefficiency in the sales of the product . Then our team completed the survey . Then a meeting was held with our stakeholders about new marketing strategies and ways to improve our product based on the customers suggestions . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , had to be conducted within a two - week timeframe .
Insight
By applying the learning launch tool , our team identified our assumptions , ways to improve our product , decrease the sales cost and designed launched to test these assumptions . We were calculating our expected results , getting used to a more agile and aggressive approach of marketing and meeting the expectations of our customers . Both our team and the stakeholders would be open to these changes and the prioritisation of our new tasks and processes . Our actual results were slightly higher than we anticipated , the whole team and stakeholders were ecstatic . The stakeholders were satisfied and wanted to move forward , our team will review the insight and incorporated more efficient designs into future launch designs . The ongoing incorporation of insight is of utmost importance at this stage , as launches come before a full rollout in the design thinking timeline .
cntd
Approach
Our team has already raced through several marketing strategies , design thinking and product designs and the evolution of market through different timelines , the learning launch is a very powerful and appropriate tool for our purpose as we were just launching our product and had to get the markets view about it . Our team still need to grow though we have achieved good results in our first two launches and incorporate insight into the future launch designs . Future launch designs should reflect insight gained , progress made and come closer to a compelling solution ready for a full and fast rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Raph"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11529 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Hydroponics - Mind mapping
Challenge The tool I have used in this particular subject is mind mapping . I felt the need for mind mapping as it would be perfect to explore a new field . The challenge I have considered here is Hydroponics . Hydroponics is the art of growing plants without soil . In our collapsing traditional agricultural market , hydroponic produce can be an healthy upscale alternative empowering the farmers more . It can decrease pollution and increase farmer security . It has a lot of potential as it has huge advantages over traditional agriculture . It is definitely the agriculture of the future . Selection I have selected mind mapping for this topic because I believe it is the highest effective design thinking tool for this particular topic . As it concerns a prospective related to the unclear future , mind mapping proves to be the best fit . As highlighted by the training module mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Mind mapping provides a segway from what is to what if . Application I initiated the process by laying out all the information related to hydroponics and then analysing and comprehending it one by one . After that I started by placing the main components such as the growth requirements , material requirements , production systems , environmental factors , mechanisation , sustainability and more such topics . I started branching out more on these topics . I learned that there was a lot of sub branching . So , I did an analysis again and highlighted what could be more important than others such as pricing . Then I learned that pricing was in fact one of the most important factors out there . And I also removed some points such as the future of hydroponics ( i.e agriculture in space , space colonies etc ) because I felt that was unnecessary because the current adoption is already low . Insight I learned that a whole lot of people considered buying low cost low quality produce over medianly costing better produce . Then realised that education and knowledge spread among the present power generation was low . But the upcoming educated next generation were patient on learning about these matters and preferred better quality produce over cheap ones . The modern generation really feels and analyses about what they are consuming on a daily basis . And learned that their concerns just keep going up . So , I understood that they were the perfect market capture . Approach I feel that this problem can also benefit from other design thinking tools such as visualisation and learning launch . Learning launch could not be performed due to the current situation of the pandemic but I will start working on it once everything clears up . Visualization is another
effective tool when it comes to hydroponics because it mainly deals with the future . Visualization can easily help put the vague ideas into a right perspective .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Hydroponics - Mind mapping
Challenge The tool I have used in this particular subject is mind mapping . I felt the need for mind mapping as it would be perfect to explore a new field . The challenge I have considered here is Hydroponics . Hydroponics is the art of growing plants without soil . In our collapsing traditional agricultural market , hydroponic produce can be an healthy upscale alternative empowering the farmers more . It can decrease pollution and increase farmer security . It has a lot of potential as it has huge advantages over traditional agriculture . It is definitely the agriculture of the future . Selection I have selected mind mapping for this topic because I believe it is the highest effective design thinking tool for this particular topic . As it concerns a prospective related to the unclear future , mind mapping proves to be the best fit . As highlighted by the training module mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Mind mapping provides a segway from what is to what if . Application I initiated the process by laying out all the information related to hydroponics and then analysing and comprehending it one by one . After that I started by placing the main components such as the growth requirements , material requirements , production systems , environmental factors , mechanisation , sustainability and more such topics . I started branching out more on these topics . I learned that there was a lot of sub branching . So , I did an analysis again and highlighted what could be more important than others such as pricing . Then I learned that pricing was in fact one of the most important factors out there . And I also removed some points such as the future of hydroponics ( i.e agriculture in space , space colonies etc ) because I felt that was unnecessary because the current adoption is already low . Insight I learned that a whole lot of people considered buying low cost low quality produce over medianly costing better produce . Then realised that education and knowledge spread among the present power generation was low . But the upcoming educated next generation were patient on learning about these matters and preferred better quality produce over cheap ones . The modern generation really feels and analyses about what they are consuming on a daily basis . And learned that their concerns just keep going up . So , I understood that they were the perfect market capture . Approach I feel that this problem can also benefit from other design thinking tools such as visualisation and learning launch . Learning launch could not be performed due to the current situation of the pandemic but I will start working on it once everything clears up . Visualization is another
effective tool when it comes to hydroponics because it mainly deals with the future . Visualization can easily help put the vague ideas into a right perspective .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10416 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
This activity and experience goes back to 2012 when I was a member of the relocation committee to move La Colina from Amman / Jordan back to Iraq . The mission of the committee was to put in place the relocation plan and big part of that was to find the means and process to protect and transfer the office institutional documentation , projects data and reports . The challenges were : 1 ) big size documentation , 2 ) means of transfer and protection , 3 ) focal points to manage these data 4 ) capacity and training . The committee conducted several meetings to brain storming options and solutions . The committee also met with a number of shipping companies and other organisations who were in process to move back to Iraq to share their issues of relocation ; the difficulty to move servers , expensive cost of shipping , and the impracticality of copy / scan way of doing this business . All these points were taken into consideration . After two months of these meetings and discussions with senior management , no solutions reached nor any suggestions made .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
The committee wrote down all the notes and observations taken out from these meetings . The members including myself revised feedback from staff working inside Iraq , as well as in Amman , and tried to make an analysis to apply different scenarios . We decided that we should study all cases presented and do an experiment to each case through sessions conducted with all units engaged , programme and operations staff .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
For our first learning launch , we studied each relocation movement scenario separately : how to move docs , who will monitor and check on the process , how many staff we need , who should be involved , what type of docs would be used , QA and QC . We also assigned focal points from all office units to work with us on these tasks , in order to be able to collect their observations and insights . We allocated one month time to conclude with the cases anslysis .
At that time , we realized that many private companies specially working on e - education and e- learning business use their internal shared folders to save and protect their corporate products and documentation . This customized sharepoint tool allows organizations and companies to tailor the platform to their needs . In addition to that any customization has to take into consideration security , performance , and maintenance measures . We decided to adapt this sharepoint tool and do an experiment taking as a first stage one unit ’s docs , which at that time was the HR unit . The sharepoint site was like a website which provided us with web parts like documents library , Calendar , Tasks List , etc . This shared web tool could provide us with more pages to display content to our users . It was like a collection of sharepoint sites .
We began to work with the HR staff to compile the key documents , templates used , and reports . We did some sort of classification to arrange these docs . Then , we managed to do the structure we would follow to upload all these documents . Same time , we realized that we will need trained and dedicated staff to test and to quality check the sharepoint tool .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Going through the briefing sessions , brain storming of ideas , staff come to live the difficult situation , work conditions , mitigation and plans B and C. By applying the learning launch tool , our committee managed to identify more assumptions and anticipated results . During this stage , we came with below assumptions :
- How often we need to test the use /update of these docs and template
- How long it takes to train all staff to use the sharepoint
- Possibility of virtual /physical training for inside country and new staff
- How many staff could access the sharepoint
- What if staff encountered difficult situation and working conditions like no electricity ,
work from home due to security , what plans to apply and would this tool still be active and useful
- Means to develop the sharepoint tool and maintain its validity and use - Timely assessments and surveys
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Participating with our relocation committee members and working with them mid of 2012 on this assignment , I realized that we used more than one tool to apply this design thinking approach . We had the success story of the private sector as a model for us ; we adapted visualization to make all the assumptions I listed above ; we also come to learn more about virtual staff and learning methods .
After we finished with the first test of the HR unit ; we applied the tool to all units with a development and QA plans for the sharepoint , assigned staff to work on , conducting the necessary training for all staff from both programme and operations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
This activity and experience goes back to 2012 when I was a member of the relocation committee to move La Colina from Amman / Jordan back to Iraq . The mission of the committee was to put in place the relocation plan and big part of that was to find the means and process to protect and transfer the office institutional documentation , projects data and reports . The challenges were : 1 ) big size documentation , 2 ) means of transfer and protection , 3 ) focal points to manage these data 4 ) capacity and training . The committee conducted several meetings to brain storming options and solutions . The committee also met with a number of shipping companies and other organisations who were in process to move back to Iraq to share their issues of relocation ; the difficulty to move servers , expensive cost of shipping , and the impracticality of copy / scan way of doing this business . All these points were taken into consideration . After two months of these meetings and discussions with senior management , no solutions reached nor any suggestions made .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and
why you selected it for your challenge -- including any appropriate video lecture references ) .
The committee wrote down all the notes and observations taken out from these meetings . The members including myself revised feedback from staff working inside Iraq , as well as in Amman , and tried to make an analysis to apply different scenarios . We decided that we should study all cases presented and do an experiment to each case through sessions conducted with all units engaged , programme and operations staff .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. ,
what you did and how the tool was applied effectively or ineffectively ) .
For our first learning launch , we studied each relocation movement scenario separately : how to move docs , who will monitor and check on the process , how many staff we need , who should be involved , what type of docs would be used , QA and QC . We also assigned focal points from all office units to work with us on these tasks , in order to be able to collect their observations and insights . We allocated one month time to conclude with the cases anslysis .
At that time , we realized that many private companies specially working on e - education and e- learning business use their internal shared folders to save and protect their corporate products and documentation . This customized sharepoint tool allows organizations and companies to tailor the platform to their needs . In addition to that any customization has to take into consideration security , performance , and maintenance measures . We decided to adapt this sharepoint tool and do an experiment taking as a first stage one unit ’s docs , which at that time was the HR unit . The sharepoint site was like a website which provided us with web parts like documents library , Calendar , Tasks List , etc . This shared web tool could provide us with more pages to display content to our users . It was like a collection of sharepoint sites .
We began to work with the HR staff to compile the key documents , templates used , and reports . We did some sort of classification to arrange these docs . Then , we managed to do the structure we would follow to upload all these documents . Same time , we realized that we will need trained and dedicated staff to test and to quality check the sharepoint tool .
4 . Insight : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Going through the briefing sessions , brain storming of ideas , staff come to live the difficult situation , work conditions , mitigation and plans B and C. By applying the learning launch tool , our committee managed to identify more assumptions and anticipated results . During this stage , we came with below assumptions :
- How often we need to test the use /update of these docs and template
- How long it takes to train all staff to use the sharepoint
- Possibility of virtual /physical training for inside country and new staff
- How many staff could access the sharepoint
- What if staff encountered difficult situation and working conditions like no electricity ,
work from home due to security , what plans to apply and would this tool still be active and useful
- Means to develop the sharepoint tool and maintain its validity and use - Timely assessments and surveys
5 . Approach : Describe what you might do differently next time -- applying the same tool
you selected or a different one -- and the reason(s ) why .
Participating with our relocation committee members and working with them mid of 2012 on this assignment , I realized that we used more than one tool to apply this design thinking approach . We had the success story of the private sector as a model for us ; we adapted visualization to make all the assumptions I listed above ; we also come to learn more about virtual staff and learning methods .
After we finished with the first test of the HR unit ; we applied the tool to all units with a development and QA plans for the sharepoint , assigned staff to work on , conducting the necessary training for all staff from both programme and operations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13811 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection
Storytelling is a useful tool that I have acquired on a daily basis because I work with many people of different ages , adults and youth under construction , most of whom have had economic , social , family or migration problems . Construction is hard work and is generally the last option for many , and to forget these problems , they need support or an economic incentive to get back on track and get ahead . That is why I have given my time this tool has helped me to give a focus to the client .
Application
After a while there was a bit of conflict between colleagues and each time they were repeated constantly and sometimes for insignificant things , there were even cultural clashes and all with different design ideas , so when talking to my boss I explained how good the use can be from storytelling the benefits it would bring for the environment and the workflow and how it would change all the staff and how effective it would be if the group leader adopted this tool , then by applying people they acquired more empathy , respect for their ideas and grew companionship .
Knowledge and focus
Well after this experience , the knowledge that I obtained by applying this tool was how powerful storytelling can be , it can completely change people 's thinking , you gain experience and you receive advice that will be of great help in the future and all that is something important for someone who is interested in the course
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection
Storytelling is a useful tool that I have acquired on a daily basis because I work with many people of different ages , adults and youth under construction , most of whom have had economic , social , family or migration problems . Construction is hard work and is generally the last option for many , and to forget these problems , they need support or an economic incentive to get back on track and get ahead . That is why I have given my time this tool has helped me to give a focus to the client .
Application
After a while there was a bit of conflict between colleagues and each time they were repeated constantly and sometimes for insignificant things , there were even cultural clashes and all with different design ideas , so when talking to my boss I explained how good the use can be from storytelling the benefits it would bring for the environment and the workflow and how it would change all the staff and how effective it would be if the group leader adopted this tool , then by applying people they acquired more empathy , respect for their ideas and grew companionship .
Knowledge and focus
Well after this experience , the knowledge that I obtained by applying this tool was how powerful storytelling can be , it can completely change people 's thinking , you gain experience and you receive advice that will be of great help in the future and all that is something important for someone who is interested in the course
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8773 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Using Mind Mapping for Optimizing Hardware Deployments at Data Centers
Challenge
One of the key requirements at most data centers is the ability to accommodate the rapid deployments of ever changing IT equipment , specifically computer racks . Computer racks are usually very dense hardware containing servers , storages , or other IT devices . They consume a lot of space & power , require specialized power cabling , and must receive uninterrupted power & cooling to keep them operational 24x7 hours , year - round . As technology evolves , the type and rating of these power cables keeps changing . At any given time , there could be dozens of different types of power cables operating within a single data center .
As a result of this requirement , we had a major challenge at our data centers to provision the needed specialized power cables in a timely manner for each new computer rack . It was a challenge because it involved lengthy material procurements & logistics , mostly imported , and required customized on - site fabrication of the power circuits , i.e. cables , plugs , connectors , etc .
Selection
Although the main stages of the hardware deployment are well defined , the process itself involves a huge amount of data , too many parameters and stakeholders , and is not a simple technical problem that can be analyzed with some engineering calculations . Hence , mind mapping was selected by our team as the most appropriate tool to answer the “ what is ” question before attempting to answer the “ what if ” question . This would allow the team get a deeper understanding of the various variables , the dynamic environment , any restrictions within the process , and figure out those “ unarticulated needs . ” As stated by Arely Espinosa in the video of week 3 , “ this is just what mind mapping does well . ”
Mind mapping engages various stakeholders to visually explore and reach a common understanding of the issue at hand . It assumes that the various elements surrounding the issue are interconnected in a structured fashion , and that patterns and themes can be identified once the stakeholders set together to visualize and share thoughts as one team . Usually , it consists of workshops that enables teams to learn collectively , which allows new design ideas to surface .
Application
To tackle this challenge , a team of 12 stakeholders were gathered in a large conference room on three consecutive days . Large charts were posted on walls illustrating the various stages that each computer rack goes thru throughout its life cycle inside our data centers . Members were given a chance to review the charts , then asked to individually and freely mark their comments , likes , dislikes on each chart . A number of steps then followed , were each team member listened , provided remarks , shared issues , highlighted concerns , and elaborated on his role in the hardware deployment process .
In three days , lots of color - coded charts depicting a set of common but very specific hardware deployment issues were identified . These were considered the process themes that also included a set of patterns . The themes were structured around four main topics : space , power , cooling , and communication .
The extensive knowledge that each member of the team gained and the interconnections that were visualized have set the stage for collective innovative thoughts to streamline the hardware deployment process . i.e. “ what if ” . Material specifications were standardized , logistics were unified and centralized , and everyone ’s focus was aligned and shifted towards common goals : saving time while fulfilling end users ’ needs to the full extent . The hardware deployment resources that used to consume over four weeks of preparation are now easily obtained in a week time . This was very remarkable .
Insight
When the team members were initially invited , they had one specific challenge to look into : identifying ways to secure the needed specialized power cables in a timely manner for each new computer rack . However , the mind mapping process enabled far more comprehensive visualization of the whole computer hardware deployment process . As a result , the innovative ideas that were produced not only addressed this specific challenge but have also extended to additional challenges relating to space , cooling , and communication . The beauty of the tool is that all stakeholders have unanimously agreed to the new proposals , because they were not imposed on them . This was an essential add - on that naturally overcome resistance and assured immediate buy - in .
Approach
The team could have selected visualization as an alternative tool to address the given challenge . Visualization and mind mapping both rely on extensive visual thinking . In visualization , each stakeholder would have converted his thoughts into an image that is visible by others . In fact , the same set of diagrams , sketches , and charts that were produced in the mind mapping workshop could be used in a visualization setting . However , with visualization , the process would continue to produce more and more charts and diagrams that depict the enhanced or innovative solution being sought . This might have tackled the given single challenge . However , it probably would n’t extend to identify and resolve related hidden challenges . In other words , visualization is a key component of mind mapping but more results can be achieved with mind mapping . Of course , this extra achievement is specific to the given hardware deployment challenge , as it benefitted from the relatively big number of participating stakeholders who were involved in all stages of the process and have many common tasks . Visualization might be better suited to other challenges that have fewer stages or have limited common interactions among the stakeholders .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Using Mind Mapping for Optimizing Hardware Deployments at Data Centers
Challenge
One of the key requirements at most data centers is the ability to accommodate the rapid deployments of ever changing IT equipment , specifically computer racks . Computer racks are usually very dense hardware containing servers , storages , or other IT devices . They consume a lot of space & power , require specialized power cabling , and must receive uninterrupted power & cooling to keep them operational 24x7 hours , year - round . As technology evolves , the type and rating of these power cables keeps changing . At any given time , there could be dozens of different types of power cables operating within a single data center .
As a result of this requirement , we had a major challenge at our data centers to provision the needed specialized power cables in a timely manner for each new computer rack . It was a challenge because it involved lengthy material procurements & logistics , mostly imported , and required customized on - site fabrication of the power circuits , i.e. cables , plugs , connectors , etc .
Selection
Although the main stages of the hardware deployment are well defined , the process itself involves a huge amount of data , too many parameters and stakeholders , and is not a simple technical problem that can be analyzed with some engineering calculations . Hence , mind mapping was selected by our team as the most appropriate tool to answer the “ what is ” question before attempting to answer the “ what if ” question . This would allow the team get a deeper understanding of the various variables , the dynamic environment , any restrictions within the process , and figure out those “ unarticulated needs . ” As stated by Arely Espinosa in the video of week 3 , “ this is just what mind mapping does well . ”
Mind mapping engages various stakeholders to visually explore and reach a common understanding of the issue at hand . It assumes that the various elements surrounding the issue are interconnected in a structured fashion , and that patterns and themes can be identified once the stakeholders set together to visualize and share thoughts as one team . Usually , it consists of workshops that enables teams to learn collectively , which allows new design ideas to surface .
Application
To tackle this challenge , a team of 12 stakeholders were gathered in a large conference room on three consecutive days . Large charts were posted on walls illustrating the various stages that each computer rack goes thru throughout its life cycle inside our data centers . Members were given a chance to review the charts , then asked to individually and freely mark their comments , likes , dislikes on each chart . A number of steps then followed , were each team member listened , provided remarks , shared issues , highlighted concerns , and elaborated on his role in the hardware deployment process .
In three days , lots of color - coded charts depicting a set of common but very specific hardware deployment issues were identified . These were considered the process themes that also included a set of patterns . The themes were structured around four main topics : space , power , cooling , and communication .
The extensive knowledge that each member of the team gained and the interconnections that were visualized have set the stage for collective innovative thoughts to streamline the hardware deployment process . i.e. “ what if ” . Material specifications were standardized , logistics were unified and centralized , and everyone ’s focus was aligned and shifted towards common goals : saving time while fulfilling end users ’ needs to the full extent . The hardware deployment resources that used to consume over four weeks of preparation are now easily obtained in a week time . This was very remarkable .
Insight
When the team members were initially invited , they had one specific challenge to look into : identifying ways to secure the needed specialized power cables in a timely manner for each new computer rack . However , the mind mapping process enabled far more comprehensive visualization of the whole computer hardware deployment process . As a result , the innovative ideas that were produced not only addressed this specific challenge but have also extended to additional challenges relating to space , cooling , and communication . The beauty of the tool is that all stakeholders have unanimously agreed to the new proposals , because they were not imposed on them . This was an essential add - on that naturally overcome resistance and assured immediate buy - in .
Approach
The team could have selected visualization as an alternative tool to address the given challenge . Visualization and mind mapping both rely on extensive visual thinking . In visualization , each stakeholder would have converted his thoughts into an image that is visible by others . In fact , the same set of diagrams , sketches , and charts that were produced in the mind mapping workshop could be used in a visualization setting . However , with visualization , the process would continue to produce more and more charts and diagrams that depict the enhanced or innovative solution being sought . This might have tackled the given single challenge . However , it probably would n’t extend to identify and resolve related hidden challenges . In other words , visualization is a key component of mind mapping but more results can be achieved with mind mapping . Of course , this extra achievement is specific to the given hardware deployment challenge , as it benefitted from the relatively big number of participating stakeholders who were involved in all stages of the process and have many common tasks . Visualization might be better suited to other challenges that have fewer stages or have limited common interactions among the stakeholders .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14234 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge : Describe your challenge , including all relevant information .
One of the challenges in Conflict Solution is work in the best way to have strong agreements but the works take too much time to build de profiles and one mapping of relation . In that way in most of the cases we can not process all the information and we started the negotiations and , in some moments :
➢ Difficult communication with the other team ➢ Socialization and explore alternatives in base of limit investigation ➢ Difficulties to work with another teams ➢ Establish the real situation ➢ Limits process of conflict management ➢ Limits in tools of conflict management ➢ Identify clearly all the actors of the problem
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Mind mapping is a design tool according of the context and situation that we need generating insights from exploration activities and using those to create design criteria . I choose that tool for three reasons . First , they can integrate in build criteria according of the steps of the conflict search information , identify scenarios , analyses the human development , the actors to finally use the appropriate strategy inside of the problem . Second it helps us to analyze the risks and opportunities and le levels of influence in the negotiation . Third evaluated the options and limits of offers that can we accept .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
When we discuss about the tool not all the people accepted , and the principle argument was the resistance to change . For a month , the tool was ineffective in areas to analyses the risks , offers and opportunities and some of the people consider go back for last practices . Later of that moment we discuss for the results and fortunate we discovery the mistake and finally we correctly apply the tool and our work . In my experience it is an excellent tool , but the key is determined of all the process which parts a sensible to changes because our mistake was that .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Applying the tool was an interest , the insight that we learned in the office was stablish new requirements to escape of the comfortable are for example our brain need to push for explore alternatives , in simple words be creative , dynamic and open mind for new tools in that way we works with actives outside and it was helpful because our work increase . We have a lot of new customers of course the work to changed the perspective for some people in the office and additional mistakes gives the chance to explore details but in the end it works take time but works a lot of .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Honestly it is not to much that we need to consider , all the tools that we see in the course and in the books can works correctly in a company If we adapt the process and which one is the best option the key to know that it will works in our team was have a diagnostic an latter works in the details to have a solid process according of the challenge that we have but in a personal opinion people can push you to explore another tools to work our case was perfect and the principal reason the time that we spend building the dynamic inside the office .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge : Describe your challenge , including all relevant information .
One of the challenges in Conflict Solution is work in the best way to have strong agreements but the works take too much time to build de profiles and one mapping of relation . In that way in most of the cases we can not process all the information and we started the negotiations and , in some moments :
➢ Difficult communication with the other team ➢ Socialization and explore alternatives in base of limit investigation ➢ Difficulties to work with another teams ➢ Establish the real situation ➢ Limits process of conflict management ➢ Limits in tools of conflict management ➢ Identify clearly all the actors of the problem
Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) .
Mind mapping is a design tool according of the context and situation that we need generating insights from exploration activities and using those to create design criteria . I choose that tool for three reasons . First , they can integrate in build criteria according of the steps of the conflict search information , identify scenarios , analyses the human development , the actors to finally use the appropriate strategy inside of the problem . Second it helps us to analyze the risks and opportunities and le levels of influence in the negotiation . Third evaluated the options and limits of offers that can we accept .
Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) .
When we discuss about the tool not all the people accepted , and the principle argument was the resistance to change . For a month , the tool was ineffective in areas to analyses the risks , offers and opportunities and some of the people consider go back for last practices . Later of that moment we discuss for the results and fortunate we discovery the mistake and finally we correctly apply the tool and our work . In my experience it is an excellent tool , but the key is determined of all the process which parts a sensible to changes because our mistake was that .
Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
Applying the tool was an interest , the insight that we learned in the office was stablish new requirements to escape of the comfortable are for example our brain need to push for explore alternatives , in simple words be creative , dynamic and open mind for new tools in that way we works with actives outside and it was helpful because our work increase . We have a lot of new customers of course the work to changed the perspective for some people in the office and additional mistakes gives the chance to explore details but in the end it works take time but works a lot of .
Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why .
Honestly it is not to much that we need to consider , all the tools that we see in the course and in the books can works correctly in a company If we adapt the process and which one is the best option the key to know that it will works in our team was have a diagnostic an latter works in the details to have a solid process according of the challenge that we have but in a personal opinion people can push you to explore another tools to work our case was perfect and the principal reason the time that we spend building the dynamic inside the office .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17066 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection- Mind Mapping Tool
Challenge and Selection
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity . Mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . Mind mapping is such a tool where we can collect / put pages of information using a single drawing or picture . The purpose or need to select this tool is because of a kid in my neighbourhood .
Application
One day when I was working with project I saw a kid in my neighbourhood whose is struggling hard to remember the various concepts of his subject . That kid was very sad that he could remember all at a time . He came to me said ‘ Sister , I am enable remember all my topics at a time . Is there any solution for this ? Can you please help me this ? ’ . He was really stressed regarding this matter . Then I introduced the mind mapping tool for the kid and said him that mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . For his clarification I helped him in drawing one mind map . By seeing this mind map he was very and thank me and left .
Insight and Approach
Since then kid used the mind mapping tool whenever he finds it is difficult to understand or remember some concepts / topics . From that day I never that kid stressed or worried regarding understanding concepts . Mind mapping tool is really a useful tool for students like this kid
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection- Mind Mapping Tool
Challenge and Selection
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . Just as in every great idea , its power lies in its simplicity . Mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . Mind mapping is such a tool where we can collect / put pages of information using a single drawing or picture . The purpose or need to select this tool is because of a kid in my neighbourhood .
Application
One day when I was working with project I saw a kid in my neighbourhood whose is struggling hard to remember the various concepts of his subject . That kid was very sad that he could remember all at a time . He came to me said ‘ Sister , I am enable remember all my topics at a time . Is there any solution for this ? Can you please help me this ? ’ . He was really stressed regarding this matter . Then I introduced the mind mapping tool for the kid and said him that mind mapping is used to represent how ideas or other items are linked to a central idea and to each other . For his clarification I helped him in drawing one mind map . By seeing this mind map he was very and thank me and left .
Insight and Approach
Since then kid used the mind mapping tool whenever he finds it is difficult to understand or remember some concepts / topics . From that day I never that kid stressed or worried regarding understanding concepts . Mind mapping tool is really a useful tool for students like this kid
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21198 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Effective workflow management within an Ed - Tech company
Challenge :
Being a member of an online marketing department in an Education technology company and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of three employees , as well as the larger Business Development department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and BD department , consider to be ineffective or problematic with regard to the workflow .
Selection :
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly and cheaply test an idea .
Application :
Using the learning launch tool , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) to effectively perform our tasks and be more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through two workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and BD department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe .
Insight :
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key
stakeholders in the larger marketing department and BD department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage .
Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution to the problems we face .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Effective workflow management within an Ed - Tech company
Challenge :
Being a member of an online marketing department in an Education technology company and my / our challenge is to improve the workflow ( activities and projects ) within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of three employees , as well as the larger Business Development department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and BD department , consider to be ineffective or problematic with regard to the workflow .
Selection :
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly and cheaply test an idea .
Application :
Using the learning launch tool , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) to effectively perform our tasks and be more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through two workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and BD department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe .
Insight :
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key
stakeholders in the larger marketing department and BD department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage .
Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution to the problems we face .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20377 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling and visualization
Selection
Storytelling and visualization , I think are the most important tool for progressive innovation . Storytelling help us to convey the massage and requirement of an idea , concept or product to our stakeholders and team mates while the tool of visualization helps us to find clarity in our design by giving us tool to arrange and link together various information and design ideas . As an engineering student I have came across situations in which these two tools were very much useful .
Challenge
During a project of developing an assistant bot system to help elder people . The first challenge I faced was to explain our sponsors idea behind our project . By using the story telling method we were able to develop an empathy among our stake holder and convince them for need of this project . The second challenge we faced was developing a design and laydown the whole detail plan of manufacturing and alternative method in a systematic way that we can link our research data and design to build better prototype . For this we used various tool of visualization such as mind mapping , graphs and even stick drawing figures . This tool also helped us in presenting our work to stakeholders .
Application
While presenting the concept to sponsors we told a story about a person who love his old grand parents and how even when he wants to take care of there needs he ca n’t due to his work life . We emphasize on factor of loneliness of elder . The story of relatable enough for almost everyone . The various scenarios were predicted and how our bot should reaction in each , the tools of mind mapping helped a lot during this process .
Insight and approach
During the period of entire project , I found the visualization is an essential tool in any problem solving not just in engineering or business but also in daily life . How visualization tool made it easier to understand the problem and even finding solution .
The art of storytelling was a new thing for me . But as I learn and applied storytelling I was able to appreciate the importance of it . I thing it is the most important skill that every one should master . It not only help to convince our stakeholders about product but also increase our own appreciation for our own work and hence somehow motive yourself to achieve excellences .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling and visualization
Selection
Storytelling and visualization , I think are the most important tool for progressive innovation . Storytelling help us to convey the massage and requirement of an idea , concept or product to our stakeholders and team mates while the tool of visualization helps us to find clarity in our design by giving us tool to arrange and link together various information and design ideas . As an engineering student I have came across situations in which these two tools were very much useful .
Challenge
During a project of developing an assistant bot system to help elder people . The first challenge I faced was to explain our sponsors idea behind our project . By using the story telling method we were able to develop an empathy among our stake holder and convince them for need of this project . The second challenge we faced was developing a design and laydown the whole detail plan of manufacturing and alternative method in a systematic way that we can link our research data and design to build better prototype . For this we used various tool of visualization such as mind mapping , graphs and even stick drawing figures . This tool also helped us in presenting our work to stakeholders .
Application
While presenting the concept to sponsors we told a story about a person who love his old grand parents and how even when he wants to take care of there needs he ca n’t due to his work life . We emphasize on factor of loneliness of elder . The story of relatable enough for almost everyone . The various scenarios were predicted and how our bot should reaction in each , the tools of mind mapping helped a lot during this process .
Insight and approach
During the period of entire project , I found the visualization is an essential tool in any problem solving not just in engineering or business but also in daily life . How visualization tool made it easier to understand the problem and even finding solution .
The art of storytelling was a new thing for me . But as I learn and applied storytelling I was able to appreciate the importance of it . I thing it is the most important skill that every one should master . It not only help to convince our stakeholders about product but also increase our own appreciation for our own work and hence somehow motive yourself to achieve excellences .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10827 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Reflection Assignment
( Mind Map tool )
Challenge :
I am a part of Event & Marketing Management team in my organization that specializes in sporting events based in Abu Dhabi , for the past three years we have organized several Racing events for city residents and professional Racing in an attempt to attract more residents into adopting a healthy lifestyle that includes exercising regularly . The events were usually on Friday around 6:30- 7:00 am on a designated Racing track . The number of participants in each event did not exceed 75 , and therefore we faced a challenge in trying to increase the number of participants . We tried increasing our marketing through social media and news paper ads by for example , posting ads of athletes racing on track ; however , we did not get any significant increase in participation . We were instructed by our management to try to come up with solutions to this problem for the upcoming Racing event .
Selection :
We were advised to use design thinking as a platform and one of design thinking tools as a vehicle towards finding solutions . After taking Design Thinking for Business Innovation course , we decided to try a Mind Mapping tool .
Application :
We gathered 30 random people whom did not participate previously in the event into a meeting room and gave each two different colored post it notes . Firstly , we then asked them to answer two questions each on a different color note . First question : if you were participating in a sporting event , describe how you would want it to be . Second question : what do you think would prevent you from participating in an event ? Secondly , we showed them some of our ads for the event and asked them to again answer the above questions but in respect to the ads . After collecting and connecting the notes based on color on a board , we asked them to read each other ’s answers and underline an answer they approved but did not write .
We then gathered 30 Racing events athletes and gave each a post it notes to answer one simple question , if you were to participate in an event of a different sport that you have never tried before , what do you feel would pose as a challenge to participating . We then posted the notes on the same board with the notes of the 30 random people , and connected all the answers we thought were similar .
Insight :
By adopting the Mind Mapping tool , we gained striking insights on human psychology and what prevented people from participating . The drawing below illustrates the questions , the most common answers , and the most underlined
What we found so surprising is most Racing athletes felt the same when asked about participating in a new sport event .
We concluded based on our mind mapping sessions that we needed to make a dramatic change in our organization . Firstly , we changed the event timing from 5 pm to 7 pm since people wanted to spend time with their families in the afternoon . Secondly , we changed our marketing ads from pictures of athletes to pictures of family members having fun to eliminate feeling shy or thinking it is a pros event
only . Thirdly , we changed the event venue to a public where everyone feels comfortable . Lastly and most importantly .
The results were astonishing , from hardly 75 participants to over 500 participants in a single event .
Approach :
Design Thinking made us realize that we must think of what is it problem before jumping into coming up with solutions which made a huge difference in terms of results . We considered the results as success , however if we adopt several design thinking tools in the future I ’m sure we can reach beyond the 500 participants and actually make an impact on society to a better future . For example , we can adopt storytelling tool in our marketing campaign
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Reflection Assignment
( Mind Map tool )
Challenge :
I am a part of Event & Marketing Management team in my organization that specializes in sporting events based in Abu Dhabi , for the past three years we have organized several Racing events for city residents and professional Racing in an attempt to attract more residents into adopting a healthy lifestyle that includes exercising regularly . The events were usually on Friday around 6:30- 7:00 am on a designated Racing track . The number of participants in each event did not exceed 75 , and therefore we faced a challenge in trying to increase the number of participants . We tried increasing our marketing through social media and news paper ads by for example , posting ads of athletes racing on track ; however , we did not get any significant increase in participation . We were instructed by our management to try to come up with solutions to this problem for the upcoming Racing event .
Selection :
We were advised to use design thinking as a platform and one of design thinking tools as a vehicle towards finding solutions . After taking Design Thinking for Business Innovation course , we decided to try a Mind Mapping tool .
Application :
We gathered 30 random people whom did not participate previously in the event into a meeting room and gave each two different colored post it notes . Firstly , we then asked them to answer two questions each on a different color note . First question : if you were participating in a sporting event , describe how you would want it to be . Second question : what do you think would prevent you from participating in an event ? Secondly , we showed them some of our ads for the event and asked them to again answer the above questions but in respect to the ads . After collecting and connecting the notes based on color on a board , we asked them to read each other ’s answers and underline an answer they approved but did not write .
We then gathered 30 Racing events athletes and gave each a post it notes to answer one simple question , if you were to participate in an event of a different sport that you have never tried before , what do you feel would pose as a challenge to participating . We then posted the notes on the same board with the notes of the 30 random people , and connected all the answers we thought were similar .
Insight :
By adopting the Mind Mapping tool , we gained striking insights on human psychology and what prevented people from participating . The drawing below illustrates the questions , the most common answers , and the most underlined
What we found so surprising is most Racing athletes felt the same when asked about participating in a new sport event .
We concluded based on our mind mapping sessions that we needed to make a dramatic change in our organization . Firstly , we changed the event timing from 5 pm to 7 pm since people wanted to spend time with their families in the afternoon . Secondly , we changed our marketing ads from pictures of athletes to pictures of family members having fun to eliminate feeling shy or thinking it is a pros event
only . Thirdly , we changed the event venue to a public where everyone feels comfortable . Lastly and most importantly .
The results were astonishing , from hardly 75 participants to over 500 participants in a single event .
Approach :
Design Thinking made us realize that we must think of what is it problem before jumping into coming up with solutions which made a huge difference in terms of results . We considered the results as success , however if we adopt several design thinking tools in the future I ’m sure we can reach beyond the 500 participants and actually make an impact on society to a better future . For example , we can adopt storytelling tool in our marketing campaign
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17865 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool
Visualization
Challenge
Customer onboarding process is at heart of our organization . In my challenge , the “ What is and what if ” phase of the design thinking process had already been clearly mapped out through journey maps , customer forums , and brainstorming sessions .
The team had already listed 5 potential software solutions to be built in readiness for prototype and leaning launch .
The challenge at hand was how we could use design thinking tool to quickly build the prototypes . It would previously take our organization an average of 3 months to build a similar prototype .
Our challenge then was to reduce the time to 14 days .
Selection
For the challenge , we choose visualization tool to be specific a visual board . Our visual board was made up of sticky notes . On the first column , we had all the to do tasks , in the middle we had work in progress and third column had all the closed work items .
Each individual work item represented by the sticky note was part of the missing link that would result to a working prototype at the end of the 14 days sprint period .
We selected Visualization because it provided a single picture of where we were as a team and the goal we were reaching to . Secondly , the visual board provided a shared understanding of the vision ( a working prototype ) . It also provided motivation because we could clearly see and track the completed work items at the end of each day .
According to Tim Brown , Change by Design , visualization can be used in each stage of the design thinking process including build a prototype . Furthermore , from the lessons learnt in the lecture , visualization offers a single picture of what is to be achieved .
Application
Our team was cross - functional in nature . We had all the skills set required to develop a working prototype . We were co - located together . Before the 14 days sprint period began , we had to plan on our deliverables . This means defining the minimum viable product or rather the minimum features that the solution should have at the end of the 14 days period .
Once the minimum viable product ( MVP ) was clear to all , the second question was to establish what was missing for the MVP to be called “ done ” . These gaps are what formed the action items that we placed on the sticky notes . We were more like factory workers who were working together to assemble the various parts of a vehicle so that the test drive could be done .
Every day , the co - located team would work together to move the various parts on the board from to do , to work in progress and to completed work . Where a team faced a challenge on any of the work item , the team would brainstorm and remove the blocker .
The daily score represented by the movement of the sticky notes was a sight to behold as it proved that we were on track . Nothing motivates a team than seeing their progress everyday thanks to the power of visualization .
We applied this tool effectively especially because it rallied all of us to a clear vision of delivering a minimum viable product which was crystal clear and well defined .
We noted however that sometimes people would stay longer with challenges instead of communicating them immediately . This would delay the time planned by 25 %
Insight
During the application of the visualization in the build phase , some team members would hold on to a blocker for more than a day thus delaying the build process . This insight enabled us to incorporate a timeline for each task on the visual board to maximum of half day , so that challenges could be communicated and resolved much faster .
The insight gained was that delay in communication during building of prototype ended up affecting the delivery of the protype and the whole design thinking process including test and learning launch . This delay would undo the whole gain of fail fast and small which is at the heartbeat of design thinking .
Approach
I would use visualization again because of its benefits in helping us build a working prototype within 14 days . This resulted in not just improved customer service , but the team that was involved in co - creation was able to learn faster . I will also use this tool in other steps of the design phase as clarity and focus is its anticipated benefits .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool
Visualization
Challenge
Customer onboarding process is at heart of our organization . In my challenge , the “ What is and what if ” phase of the design thinking process had already been clearly mapped out through journey maps , customer forums , and brainstorming sessions .
The team had already listed 5 potential software solutions to be built in readiness for prototype and leaning launch .
The challenge at hand was how we could use design thinking tool to quickly build the prototypes . It would previously take our organization an average of 3 months to build a similar prototype .
Our challenge then was to reduce the time to 14 days .
Selection
For the challenge , we choose visualization tool to be specific a visual board . Our visual board was made up of sticky notes . On the first column , we had all the to do tasks , in the middle we had work in progress and third column had all the closed work items .
Each individual work item represented by the sticky note was part of the missing link that would result to a working prototype at the end of the 14 days sprint period .
We selected Visualization because it provided a single picture of where we were as a team and the goal we were reaching to . Secondly , the visual board provided a shared understanding of the vision ( a working prototype ) . It also provided motivation because we could clearly see and track the completed work items at the end of each day .
According to Tim Brown , Change by Design , visualization can be used in each stage of the design thinking process including build a prototype . Furthermore , from the lessons learnt in the lecture , visualization offers a single picture of what is to be achieved .
Application
Our team was cross - functional in nature . We had all the skills set required to develop a working prototype . We were co - located together . Before the 14 days sprint period began , we had to plan on our deliverables . This means defining the minimum viable product or rather the minimum features that the solution should have at the end of the 14 days period .
Once the minimum viable product ( MVP ) was clear to all , the second question was to establish what was missing for the MVP to be called “ done ” . These gaps are what formed the action items that we placed on the sticky notes . We were more like factory workers who were working together to assemble the various parts of a vehicle so that the test drive could be done .
Every day , the co - located team would work together to move the various parts on the board from to do , to work in progress and to completed work . Where a team faced a challenge on any of the work item , the team would brainstorm and remove the blocker .
The daily score represented by the movement of the sticky notes was a sight to behold as it proved that we were on track . Nothing motivates a team than seeing their progress everyday thanks to the power of visualization .
We applied this tool effectively especially because it rallied all of us to a clear vision of delivering a minimum viable product which was crystal clear and well defined .
We noted however that sometimes people would stay longer with challenges instead of communicating them immediately . This would delay the time planned by 25 %
Insight
During the application of the visualization in the build phase , some team members would hold on to a blocker for more than a day thus delaying the build process . This insight enabled us to incorporate a timeline for each task on the visual board to maximum of half day , so that challenges could be communicated and resolved much faster .
The insight gained was that delay in communication during building of prototype ended up affecting the delivery of the protype and the whole design thinking process including test and learning launch . This delay would undo the whole gain of fail fast and small which is at the heartbeat of design thinking .
Approach
I would use visualization again because of its benefits in helping us build a working prototype within 14 days . This resulted in not just improved customer service , but the team that was involved in co - creation was able to learn faster . I will also use this tool in other steps of the design phase as clarity and focus is its anticipated benefits .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16984 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
Challenge
I am a member of marketing team of my organisation and we are primarily one of the major
dealers of smart phone and mobile accessories . Our challenge is to improve sales as earlier it
was good . We have to identify the probable reasons regarding the sales decline . The project
scope includes competitors , various brands , pricing strategy , etc . We have a good team of
eight ( 08 ) salesmen responsible for sales and distribution of different brands of smart phone
and mobile accessories at district , state , and national level .
Selection
Our team has already gone through 10 different tools of Design Thinking , so we are ready to
adopt Mind Mapping tool for addressing the challenge mentioned above . Broadly speaking ,
the Mind mapping is an experiential tool which will bring creative ideas from all the team
members to solve the challenge .
Application :
Initially , we have arranged a group activity i.e. brainstorming . We invited all the salesmen
and other team members of marketing department . The aim of this session was to identify
different factors regarding the sales decline .
In the second stage , we filtered all the factors / reasons identified through brainstorming with
the help of strategic marketing team . The team concluded best fitted reasons for the
challenge mentioned above .
Later , each member of the strategic marketing team gave a deep thought and decided to
conduct a customer survey to validate the identified factors . The survey was including
various questions related to brand preference , price affordability , features , VAS , etc . and
conducted within 15 days time duration .
Insight
By applying the Mind Mapping , it was found that the customer ’s view were 80 % common
with the factors identified during brainstorming activity . It also resulted in change of
preferences as major factor for the sales decline . It is found from the survey data analysis
that most of the customers have started preferring the new smartphones and related
accessories , interested to switch more frequently and found price affordability as a main
factor .
Approach
Given that our team has already gone through 10 tools of Design Thinking and at this stage ,
feels Mind Mapping as best appropriate tools for the challenge . The team needs to review
the insights and should come with more compelling solution for rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
Challenge
I am a member of marketing team of my organisation and we are primarily one of the major
dealers of smart phone and mobile accessories . Our challenge is to improve sales as earlier it
was good . We have to identify the probable reasons regarding the sales decline . The project
scope includes competitors , various brands , pricing strategy , etc . We have a good team of
eight ( 08 ) salesmen responsible for sales and distribution of different brands of smart phone
and mobile accessories at district , state , and national level .
Selection
Our team has already gone through 10 different tools of Design Thinking , so we are ready to
adopt Mind Mapping tool for addressing the challenge mentioned above . Broadly speaking ,
the Mind mapping is an experiential tool which will bring creative ideas from all the team
members to solve the challenge .
Application :
Initially , we have arranged a group activity i.e. brainstorming . We invited all the salesmen
and other team members of marketing department . The aim of this session was to identify
different factors regarding the sales decline .
In the second stage , we filtered all the factors / reasons identified through brainstorming with
the help of strategic marketing team . The team concluded best fitted reasons for the
challenge mentioned above .
Later , each member of the strategic marketing team gave a deep thought and decided to
conduct a customer survey to validate the identified factors . The survey was including
various questions related to brand preference , price affordability , features , VAS , etc . and
conducted within 15 days time duration .
Insight
By applying the Mind Mapping , it was found that the customer ’s view were 80 % common
with the factors identified during brainstorming activity . It also resulted in change of
preferences as major factor for the sales decline . It is found from the survey data analysis
that most of the customers have started preferring the new smartphones and related
accessories , interested to switch more frequently and found price affordability as a main
factor .
Approach
Given that our team has already gone through 10 tools of Design Thinking and at this stage ,
feels Mind Mapping as best appropriate tools for the challenge . The team needs to review
the insights and should come with more compelling solution for rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9587 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenges & Selection
While I am working as the coordinator of business , I used to face some circumstances that I should describe something in a simple and clear way . In that case , I prefer to build some structure and drawings taking into account relationships between each matter and topic that are raised during the meeting . That ’s why I started with Visualization that I mostly prefer to communicate in the workplace .
There was a big challenge for me to set out the MBO in a new platform for some people who have been using it for a long time under their own management style and other people who have never experienced MBO for their management . It was very difficult to change something that people used to do in their own way and to start new thing which is the additional works for them with the limited time .
Application
I tried to organize two different approaches for dealing with both different parties in order not to make any confusion on this new system . For the first group who have been using MBO under their management way , I tried to structuralize the difference between the classification and definition of each indicator used in the past and the new ones for new MBO to be revised by making the two different simple tables to be able to easily identify which part will be changed and updated .
For the second group who have never experienced for MBO system , I made a global explanation tool to be able to make people access whenever they want to look into the details , and on top of that , I made the chart to show the structure of MBO and the final goal and methodologies that we will take for inputting data .
After that , some people get accustomed to what the MBO is and What for , I tried to go into detail step by step . Also , I ran some exercises in front of them to show how it is working and how we can manage data in a simple way .
Insight & Approach
What I learned from this project is that the most important thing was how people feel it when they got this information first . If it seems to be difficult and complicated , it was not easy to make people be interested in what I have shown . Also , I took into consideration the convenience as much as possible for people who will directly use this tool and system by restructuring all relevant documents to be able to avoid any duplicate input and information .
So , it allowed me to help people in a practical way , and also to proceed with many supports from all parties . I have recognized again that the simple and clear message with the impressive view always makes people be interested and remember this information easily .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenges & Selection
While I am working as the coordinator of business , I used to face some circumstances that I should describe something in a simple and clear way . In that case , I prefer to build some structure and drawings taking into account relationships between each matter and topic that are raised during the meeting . That ’s why I started with Visualization that I mostly prefer to communicate in the workplace .
There was a big challenge for me to set out the MBO in a new platform for some people who have been using it for a long time under their own management style and other people who have never experienced MBO for their management . It was very difficult to change something that people used to do in their own way and to start new thing which is the additional works for them with the limited time .
Application
I tried to organize two different approaches for dealing with both different parties in order not to make any confusion on this new system . For the first group who have been using MBO under their management way , I tried to structuralize the difference between the classification and definition of each indicator used in the past and the new ones for new MBO to be revised by making the two different simple tables to be able to easily identify which part will be changed and updated .
For the second group who have never experienced for MBO system , I made a global explanation tool to be able to make people access whenever they want to look into the details , and on top of that , I made the chart to show the structure of MBO and the final goal and methodologies that we will take for inputting data .
After that , some people get accustomed to what the MBO is and What for , I tried to go into detail step by step . Also , I ran some exercises in front of them to show how it is working and how we can manage data in a simple way .
Insight & Approach
What I learned from this project is that the most important thing was how people feel it when they got this information first . If it seems to be difficult and complicated , it was not easy to make people be interested in what I have shown . Also , I took into consideration the convenience as much as possible for people who will directly use this tool and system by restructuring all relevant documents to be able to avoid any duplicate input and information .
So , it allowed me to help people in a practical way , and also to proceed with many supports from all parties . I have recognized again that the simple and clear message with the impressive view always makes people be interested and remember this information easily .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11145 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge
I am the head of the marteking area in a company dedicated to the manufacture of leather heels and I was assigned the task of launching a new product that allows us to reach a greater number of young customers , this with the aim of monetarily growing the company and the stock it has , since currently the real clients he has are women who are in the range of 40 to 55 years . This project will be carried out individually for which I have a term of 2 months .
Selecting the design tool
The tool I selected for this work was visualization , since I consider it to be one of the most important design tools that empowers us to identify a problem and its possible solutions , giving rise to visual thinking and thus allowing us to think non - verbally , which allows us to access new parts of our brain and creativity , that is , visualization is the tool that allows us to create images in our brains of something that does not yet exist and we can move to reality or in its case to something tangible .
Applying the Design Tool
For the application of this tool , I carried out a series of steps that will allow me to satisfactorily fulfill my task :
1 ) Market research : The objective of this research was to know the new needs that the
client wants to satisfy through an online interview and thus define our target audience .
2 ) Visualization of the new product : Based on the results obtained in the interview , the
creative process began , since in my mind I began to design the new product to launch , that is , visualize : a ) Shoe shape :
Two ideas emerged , the first of them was a heel with an approximate height of 7 cm , which was beaked and covered the toes , had the heel exposed and carried a thin cord that adjusted to it from the middle of the sole of the foot . In the second idea I imagined a heel a height of 5 cm , which was square and with thin strips covered from the goals of the foot to the ankle .
Option one or option two ?
I chose the first option as I consider that the uncovered ankle makes the heel look more youthful and daring .
b ) Texture
Lisa or wrinkled ?
Visualize the option selected in the previous step with both textures thus choosing the smooth texture , since it gives the heel an elegant image without leaving aside the youthful .
c ) Colors
Imagine the design of the shoe in three colors : black , bright red and bone ; thus choosing the bright red color , since that color that attracts young people because it regularly projects daring and with it youth .
Although it does not rule out that if the shoe has the expected success later it will be launched in a greater range of colors .
d ) Template
Flat or padded ?
For this type of shoes , I decided the padded option because although our target audience is young , they do not leave aside comfort and want to wear this type of heel if possible , so putting a padded insole is the best option .
3 ) Final sketch
Once all the previous ideas have been visualized , propose a scheme where the final heel will be shown , which became the new product to be launched since the ideas raised were according to what was requested .
Insight
The visualization tool allowed my mind to find no limits when imagining the new type of heel I wanted to launch to meet the objective that the company proposed , I also consider that this design tool , although it seems complex , is simple to apply , since it is enough to have patience and let yourself be carried away by your imagination and go capturing all the ideas that come to mind until you find the design ideal . Approach
The next time I apply this design tool I could use a whiteboard that will allow me to capture my rain of ideas more effectively , likewise , work on repressing my ideas less and dedicate more time and effort to them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge
I am the head of the marteking area in a company dedicated to the manufacture of leather heels and I was assigned the task of launching a new product that allows us to reach a greater number of young customers , this with the aim of monetarily growing the company and the stock it has , since currently the real clients he has are women who are in the range of 40 to 55 years . This project will be carried out individually for which I have a term of 2 months .
Selecting the design tool
The tool I selected for this work was visualization , since I consider it to be one of the most important design tools that empowers us to identify a problem and its possible solutions , giving rise to visual thinking and thus allowing us to think non - verbally , which allows us to access new parts of our brain and creativity , that is , visualization is the tool that allows us to create images in our brains of something that does not yet exist and we can move to reality or in its case to something tangible .
Applying the Design Tool
For the application of this tool , I carried out a series of steps that will allow me to satisfactorily fulfill my task :
1 ) Market research : The objective of this research was to know the new needs that the
client wants to satisfy through an online interview and thus define our target audience .
2 ) Visualization of the new product : Based on the results obtained in the interview , the
creative process began , since in my mind I began to design the new product to launch , that is , visualize : a ) Shoe shape :
Two ideas emerged , the first of them was a heel with an approximate height of 7 cm , which was beaked and covered the toes , had the heel exposed and carried a thin cord that adjusted to it from the middle of the sole of the foot . In the second idea I imagined a heel a height of 5 cm , which was square and with thin strips covered from the goals of the foot to the ankle .
Option one or option two ?
I chose the first option as I consider that the uncovered ankle makes the heel look more youthful and daring .
b ) Texture
Lisa or wrinkled ?
Visualize the option selected in the previous step with both textures thus choosing the smooth texture , since it gives the heel an elegant image without leaving aside the youthful .
c ) Colors
Imagine the design of the shoe in three colors : black , bright red and bone ; thus choosing the bright red color , since that color that attracts young people because it regularly projects daring and with it youth .
Although it does not rule out that if the shoe has the expected success later it will be launched in a greater range of colors .
d ) Template
Flat or padded ?
For this type of shoes , I decided the padded option because although our target audience is young , they do not leave aside comfort and want to wear this type of heel if possible , so putting a padded insole is the best option .
3 ) Final sketch
Once all the previous ideas have been visualized , propose a scheme where the final heel will be shown , which became the new product to be launched since the ideas raised were according to what was requested .
Insight
The visualization tool allowed my mind to find no limits when imagining the new type of heel I wanted to launch to meet the objective that the company proposed , I also consider that this design tool , although it seems complex , is simple to apply , since it is enough to have patience and let yourself be carried away by your imagination and go capturing all the ideas that come to mind until you find the design ideal . Approach
The next time I apply this design tool I could use a whiteboard that will allow me to capture my rain of ideas more effectively , likewise , work on repressing my ideas less and dedicate more time and effort to them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20897 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The tool that I have selected for this assignment is MIND MAPPING
1 . CHALLENGE : the challenge I have given myself is to mind map the concept for my building
design this semester . And to do the mind map I will be taking the help of The Six Thinking Hats .
2 . SELECTION : I selected this tool because it will help me achieve my task in a more creative
manner . It will make the task at hand more challenging and hence give a more satisfactory result .
3 . APPLICATION : keeping my concept as the central idea , I used the six thinking hats to mind map
its various qualities . I made it as colorful and visual as possible . I ’d say the tool was applied rather effectively since the end was result was a complete understanding of what I had achieved and easy interpretation by others .
4 . INSIGHT : the insight I gained from this task was that I had complete understanding of what I had
done and I knew what exactly I needed to pick from the mind map to carry on into my design .
5 . APPROACH : I think my approach was pretty much okay because first I collected all the data I
could and it a while for me to arrange it all out in their respective categories . It took a while for things to fall into place but the entire process was smooth enough so I think my approach might remember the same unless in future tasks I face obstacles due to which I might have to alter my course of action .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The tool that I have selected for this assignment is MIND MAPPING
1 . CHALLENGE : the challenge I have given myself is to mind map the concept for my building
design this semester . And to do the mind map I will be taking the help of The Six Thinking Hats .
2 . SELECTION : I selected this tool because it will help me achieve my task in a more creative
manner . It will make the task at hand more challenging and hence give a more satisfactory result .
3 . APPLICATION : keeping my concept as the central idea , I used the six thinking hats to mind map
its various qualities . I made it as colorful and visual as possible . I ’d say the tool was applied rather effectively since the end was result was a complete understanding of what I had achieved and easy interpretation by others .
4 . INSIGHT : the insight I gained from this task was that I had complete understanding of what I had
done and I knew what exactly I needed to pick from the mind map to carry on into my design .
5 . APPROACH : I think my approach was pretty much okay because first I collected all the data I
could and it a while for me to arrange it all out in their respective categories . It took a while for things to fall into place but the entire process was smooth enough so I think my approach might remember the same unless in future tasks I face obstacles due to which I might have to alter my course of action .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22575 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
The challenge I did is to apply Visualization to teach a group of Grade 7 students about Algebra which causes failed grades and wasted lessons . For a 5th year college student like me I think this will be a great opportunity to make younger students who find themselves incapable of doing higher level mathematics . When I was their age ( 11 - 12 years old ) , I really found algebra hard and uninteresting since I am not fond of analyzing complex equations in terms of variables that causes my algebra roots to be weak . I have n’t felt the effect of not fully understanding of algebra since I came to my first year of college where I am ashamed that I can not do simple algebra computations when I am asked to . I struggled to pass the course at that year where I found myself trying hard to study in rush to cope up with the lessons . Learning in rush is not that efficient and reflected obviously at my grade where almost all my classmates end up having an average of 1.5 - 1 while me barely making it to 2.5 after the end of the semester . Realizing that this is an issue that I can do something for others , I used Storytelling to let them learn Algebra in a fun and effective way .
Application
The first thing that I did was to ask the children what they usually do when they are at home and find the common things that I can relate and create a story with . The students ( 4 boys ) are typical boys who plays computer games and watch anime frequently . They are playful and curious to the new trends spreading in the online community .
The first lesson I thought was how to add and subtract variables . The typical x+x=2x , x+2x+y=3x+y and etc . , is so easy for us to understand since we are used to these operations but the students ca n’t understand how why such expressions results to another . The first Visualization I used is to relate x and y to blocks in Minecraft . Since they are confused why x ’s and y ’s results to such when added and subtracted I told them to imagine every single gravel block is a x and every single wooden block is a y. Stacking the blocks even alternating results to obvious difference and they understand how x and y differs to each other and how can they be added . They were confused how for example is x + 2x results to 3x while y + 2x results to still y + 2x . But now , by remembering that each x and y is a different block they can now combine the variables properly .
These students despite of being a poor to average student in algebra can do simple mathematical operations . This made it easier to teach them more since all I did was to think of things they are enjoying with and interested with and relate it to the computations . At the end of the day adding , subtracting , multiplying and dividing simple algebraic expressions are made easier for them since instead of them seeing these equations that they previously feared , now they see these equations with creative visions that can help them do the operations quickly and properly .
This is just a head start yet this is one of the most important part of their learning . For them to have a vision that will help them understand simple algebraic expressions will lead to further realization that the complex lessons they are about to tackle wo n’t be that hard anymore since all they need to do is imagine and think of a creative way to analyze how it is being done .
Insight & Approach
What I learned was that things are better understood when we can see and relate to it . How it works , moves , change even without literally seeing but even just imagining it . Visualization is a helpful tool for things that are hard to comprehend yet can be integrated to something relatable . For the students having something to imagine to is a huge help for they are not lost in the topic because this relatable thing that they are very familiar with is now used to solve their problem . They can quickly relate these equations to visions which they made and as time pass by they are the one who are teaching themselves as well as answering their own doubts and questions .
The experiment shows various realization that for Visualization to effectively work for young ones it is not impossible for the Professionals to use it once again to further understand things in the field as they discuss or understand . Even though my experiment is far beyond design thinking , I believe , for me as a developing person that aims to be a professional will uphold the Visualization technique as I move forward to the industry and use it to convince people as well as make them realize what I am trying to say as I pitch to them my ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
The challenge I did is to apply Visualization to teach a group of Grade 7 students about Algebra which causes failed grades and wasted lessons . For a 5th year college student like me I think this will be a great opportunity to make younger students who find themselves incapable of doing higher level mathematics . When I was their age ( 11 - 12 years old ) , I really found algebra hard and uninteresting since I am not fond of analyzing complex equations in terms of variables that causes my algebra roots to be weak . I have n’t felt the effect of not fully understanding of algebra since I came to my first year of college where I am ashamed that I can not do simple algebra computations when I am asked to . I struggled to pass the course at that year where I found myself trying hard to study in rush to cope up with the lessons . Learning in rush is not that efficient and reflected obviously at my grade where almost all my classmates end up having an average of 1.5 - 1 while me barely making it to 2.5 after the end of the semester . Realizing that this is an issue that I can do something for others , I used Storytelling to let them learn Algebra in a fun and effective way .
Application
The first thing that I did was to ask the children what they usually do when they are at home and find the common things that I can relate and create a story with . The students ( 4 boys ) are typical boys who plays computer games and watch anime frequently . They are playful and curious to the new trends spreading in the online community .
The first lesson I thought was how to add and subtract variables . The typical x+x=2x , x+2x+y=3x+y and etc . , is so easy for us to understand since we are used to these operations but the students ca n’t understand how why such expressions results to another . The first Visualization I used is to relate x and y to blocks in Minecraft . Since they are confused why x ’s and y ’s results to such when added and subtracted I told them to imagine every single gravel block is a x and every single wooden block is a y. Stacking the blocks even alternating results to obvious difference and they understand how x and y differs to each other and how can they be added . They were confused how for example is x + 2x results to 3x while y + 2x results to still y + 2x . But now , by remembering that each x and y is a different block they can now combine the variables properly .
These students despite of being a poor to average student in algebra can do simple mathematical operations . This made it easier to teach them more since all I did was to think of things they are enjoying with and interested with and relate it to the computations . At the end of the day adding , subtracting , multiplying and dividing simple algebraic expressions are made easier for them since instead of them seeing these equations that they previously feared , now they see these equations with creative visions that can help them do the operations quickly and properly .
This is just a head start yet this is one of the most important part of their learning . For them to have a vision that will help them understand simple algebraic expressions will lead to further realization that the complex lessons they are about to tackle wo n’t be that hard anymore since all they need to do is imagine and think of a creative way to analyze how it is being done .
Insight & Approach
What I learned was that things are better understood when we can see and relate to it . How it works , moves , change even without literally seeing but even just imagining it . Visualization is a helpful tool for things that are hard to comprehend yet can be integrated to something relatable . For the students having something to imagine to is a huge help for they are not lost in the topic because this relatable thing that they are very familiar with is now used to solve their problem . They can quickly relate these equations to visions which they made and as time pass by they are the one who are teaching themselves as well as answering their own doubts and questions .
The experiment shows various realization that for Visualization to effectively work for young ones it is not impossible for the Professionals to use it once again to further understand things in the field as they discuss or understand . Even though my experiment is far beyond design thinking , I believe , for me as a developing person that aims to be a professional will uphold the Visualization technique as I move forward to the industry and use it to convince people as well as make them realize what I am trying to say as I pitch to them my ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10591 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge I am part of a design studio that has just started on the market . Our goal is to find the best service / product that we can offer to start producing profits , that is , we must think of something that people need , and that has a good demand in the field . As we have just started , we must build trust in customers , and for this , we must have several assignments . The search for the best option to achieve this must be fast , and it must allow us to attract a large number of commissions , and in this way gain experience , reputation , and be able to move to larger scale and budget jobs .
Selection The studio has already analyzed the available data , and various studies have been carried out , as well as other design thinking tools , so we are at a stage where it is possible to use the learning launch tool . By means of this tool , we will be able to carry out two tests , fast , and at a reduced cost , that allow us to understand which is the best service / product option to start working in the studio and to enter the field of design .
Application
Two learning launches were proposed , in which it is proposed to carry out advertisements on the networks , promoting two services / products to customers , and by this means it is intended to receive a response from potential customers , verifying how many are interested in the proposal , whether they interacted with the publication , or requested a meeting with the studio for a possible job offer .
The first proposal consisted of the design of houses , in which the details of their construction , materials to be used and execution times were included , as well as defining the costs of the same so that the client had the information available . The feedback was not very encouraging , the fact that the house already had a defined design was not to the liking of the clients , who were not willing to invest that amount of money in a space that was not designed exclusively for them .
The second proposal aimed at smaller - scale services and products , and focused more on furniture design , either for homes or commercial premises , as well as offering remodeling and redesign services of spaces ( which could include furniture design for that place ) . The promotion raised the advice to the client , about the best options to improve their sales premises , or give life to those spaces without use in the house , or those that needed an improvement . In this case , the response of the clients was positive , since we offered a more personalized attention , and a design according to their specific needs .
Insight & Approach
Although the results were not positive in all cases , this allowed us to identify the best way to follow , to be able to grow , and thus gain experience , and in the future , more clients . Thanks to these tests we identify that the client prefers a more personalized design , and although our first idea did not have a good response , we have filed it to have the possibility of using it in the future in which it may have a better use . In the study it was clear that testing how people respond , and how they interact with what you offer them is a good way to understand their needs , and what is the best strategy to win
customers . Learning Launch is a great way to identify your best ideas , even if you need to modify them to make them work , or save them for future use . Thanks to these tools , information is collected , and the results of the experience are used for future projects , and the way in which one approaches them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge I am part of a design studio that has just started on the market . Our goal is to find the best service / product that we can offer to start producing profits , that is , we must think of something that people need , and that has a good demand in the field . As we have just started , we must build trust in customers , and for this , we must have several assignments . The search for the best option to achieve this must be fast , and it must allow us to attract a large number of commissions , and in this way gain experience , reputation , and be able to move to larger scale and budget jobs .
Selection The studio has already analyzed the available data , and various studies have been carried out , as well as other design thinking tools , so we are at a stage where it is possible to use the learning launch tool . By means of this tool , we will be able to carry out two tests , fast , and at a reduced cost , that allow us to understand which is the best service / product option to start working in the studio and to enter the field of design .
Application
Two learning launches were proposed , in which it is proposed to carry out advertisements on the networks , promoting two services / products to customers , and by this means it is intended to receive a response from potential customers , verifying how many are interested in the proposal , whether they interacted with the publication , or requested a meeting with the studio for a possible job offer .
The first proposal consisted of the design of houses , in which the details of their construction , materials to be used and execution times were included , as well as defining the costs of the same so that the client had the information available . The feedback was not very encouraging , the fact that the house already had a defined design was not to the liking of the clients , who were not willing to invest that amount of money in a space that was not designed exclusively for them .
The second proposal aimed at smaller - scale services and products , and focused more on furniture design , either for homes or commercial premises , as well as offering remodeling and redesign services of spaces ( which could include furniture design for that place ) . The promotion raised the advice to the client , about the best options to improve their sales premises , or give life to those spaces without use in the house , or those that needed an improvement . In this case , the response of the clients was positive , since we offered a more personalized attention , and a design according to their specific needs .
Insight & Approach
Although the results were not positive in all cases , this allowed us to identify the best way to follow , to be able to grow , and thus gain experience , and in the future , more clients . Thanks to these tests we identify that the client prefers a more personalized design , and although our first idea did not have a good response , we have filed it to have the possibility of using it in the future in which it may have a better use . In the study it was clear that testing how people respond , and how they interact with what you offer them is a good way to understand their needs , and what is the best strategy to win
customers . Learning Launch is a great way to identify your best ideas , even if you need to modify them to make them work , or save them for future use . Thanks to these tools , information is collected , and the results of the experience are used for future projects , and the way in which one approaches them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16633 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Who Loves Paying Premiums ?
Challenge & Selection
I am a Senior Associate at a top consulting firm based in Johannesburg called EducaSTEM based in Rivonia , Sandton . I have been asked to join as UX Designer and apply Design Thinking on a project for an insurance company . GetSure is one of the largest insurance companies in the South Africa providing Health , Legal & Funeral insurance. They need to understand how they can reconnect with their customers using Storytelling . They needed to put human - beings back into the experience of what made their customers love GetSure in the first place. They needed to rediscover what made their customers so attracted to their insurance offerings in the first place . The users who used GetSure are humans who primarily come from predominantly lower - income households whose are rich enough to afford government insurance but not rich enough to afford high - end private insurance . The users pay a premium of R60 per month on average , these are humans who are lower - middle income in society who after settling debit orders such a car repayments , bonds and school fees have next - to - nothing to pay for the R60 or would rather not pay at all .. I have used this information together with the power of Storytelling in order for GetSure to understand taking a human - centered approach to their insurance offerings and gain new insights into their current product offerings .
Majid Ali Submission for Design Thinking For Innovation
Application
Imagine a 35 - year - old woman named Matshepo Mathebula. She is a Senior Manager at a Trucking Company. She is a single black mother who has four children aged 4,12,3 and 9 respectively . Matshepo is a young , black working professional woman who typically works 40hrs in a week and her job commands a lot of her time. She cherishes familial values as she wants to be around for the growth of her four children . Her four children only get a chance to see her on weekends because her job requires her to be at different trucking site across the country week - in - week out. A nanny is typically used to supervising over her four kids during the week . She has a monthly car - payment on an entry level sedan of R5 500 per month, a bond repayment of R8000 per month and her total month - to - month grocery cost for her family of about R3400 per month. She earns net of tax of about R20 000 per month. She is left with a mere R6500 per month to “enjoy” her time with her kids. The last thing on her mind is the insurance payment of R300 (R60 X 5) , she routinely skips it. Opting instead to let the payments roll - over into the next month . One day her 12 year old falls chronically sick at school. She has been so busy that she only found out that her child is at a local government hospital after he had been induced in a coma for the last 3 hours , rendering him almost paralyzed . In a heightened state of panic , she remembered that she has GetSure Health Insurance that covers her child . She phoned a GetSure consultant immediately to begin the process of trying to save her child’s life . Storytelling together with Storyboarding helped GetSure gain key new insights into why there is a disconnect(see diagram below )
Majid Ali Submission for Design Thinking For Innovation
Majid Ali Submission for Design Thinking For Innovation
Insight & Approach
I had previously due to the nature of my privileged economic background , never thought about how difficult and complex the social stigma around not being able to pay for your child’s healthcare let alone a motor - vehicle insurance is heavy . Insuring your loved ones whether it is legally, health or funeral - wise is a social - status phenomenon amongst GetSure users themselves and humans who pay insurance in any shape or form generally . Design Thinking and the power of Storytelling helped the team and me personally on GetSure to understand that simply viewing the payment as a “regular” payment and not as an emotionally - sensitive one allowed us to open our eyes to the real insightful reality . The stigma of not being able to find a quick, simplified way to your pay your insurance premium without it coming up in conversation in difficult. Their customers never want to appear broke as they cannot afford high - end insurance themselves . The pain, shame and general sense of “ why me God” is still so heavy that people would rather wait to be told they are forced to pay this premium rather than actually pay it on time . Design Thinking and Storytelling has helped us to actually unlock the real problem by realising that users in fact might be telling us that it’s not the issue of paying , it’s how do we pay discreetly without fear of shame. Next time, in order to improve the and show how the power of Storytelling is key to not only Design Thinking but to unlocking business innovation in the insurance industry as a whole , we will run a Learning Launch for GetSure in order pilot whether Matshepo will in one day save her child’s life because she paid that R60 per month .
Majid Ali Submission for Design Thinking For Innovation
| EMAIL:
ID_NUM:
NAME_STUDENT: Majid Ali, Majid Ali, Majid Ali, Majid Ali
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Who Loves Paying Premiums ?
Challenge & Selection
I am a Senior Associate at a top consulting firm based in Johannesburg called EducaSTEM based in Rivonia , Sandton . I have been asked to join as UX Designer and apply Design Thinking on a project for an insurance company . GetSure is one of the largest insurance companies in the South Africa providing Health , Legal & Funeral insurance. They need to understand how they can reconnect with their customers using Storytelling . They needed to put human - beings back into the experience of what made their customers love GetSure in the first place. They needed to rediscover what made their customers so attracted to their insurance offerings in the first place . The users who used GetSure are humans who primarily come from predominantly lower - income households whose are rich enough to afford government insurance but not rich enough to afford high - end private insurance . The users pay a premium of R60 per month on average , these are humans who are lower - middle income in society who after settling debit orders such a car repayments , bonds and school fees have next - to - nothing to pay for the R60 or would rather not pay at all .. I have used this information together with the power of Storytelling in order for GetSure to understand taking a human - centered approach to their insurance offerings and gain new insights into their current product offerings .
Majid Ali Submission for Design Thinking For Innovation
Application
Imagine a 35 - year - old woman named Matshepo Mathebula. She is a Senior Manager at a Trucking Company. She is a single black mother who has four children aged 4,12,3 and 9 respectively . Matshepo is a young , black working professional woman who typically works 40hrs in a week and her job commands a lot of her time. She cherishes familial values as she wants to be around for the growth of her four children . Her four children only get a chance to see her on weekends because her job requires her to be at different trucking site across the country week - in - week out. A nanny is typically used to supervising over her four kids during the week . She has a monthly car - payment on an entry level sedan of R5 500 per month, a bond repayment of R8000 per month and her total month - to - month grocery cost for her family of about R3400 per month. She earns net of tax of about R20 000 per month. She is left with a mere R6500 per month to “enjoy” her time with her kids. The last thing on her mind is the insurance payment of R300 (R60 X 5) , she routinely skips it. Opting instead to let the payments roll - over into the next month . One day her 12 year old falls chronically sick at school. She has been so busy that she only found out that her child is at a local government hospital after he had been induced in a coma for the last 3 hours , rendering him almost paralyzed . In a heightened state of panic , she remembered that she has GetSure Health Insurance that covers her child . She phoned a GetSure consultant immediately to begin the process of trying to save her child’s life . Storytelling together with Storyboarding helped GetSure gain key new insights into why there is a disconnect(see diagram below )
Majid Ali Submission for Design Thinking For Innovation
Majid Ali Submission for Design Thinking For Innovation
Insight & Approach
I had previously due to the nature of my privileged economic background , never thought about how difficult and complex the social stigma around not being able to pay for your child’s healthcare let alone a motor - vehicle insurance is heavy . Insuring your loved ones whether it is legally, health or funeral - wise is a social - status phenomenon amongst GetSure users themselves and humans who pay insurance in any shape or form generally . Design Thinking and the power of Storytelling helped the team and me personally on GetSure to understand that simply viewing the payment as a “regular” payment and not as an emotionally - sensitive one allowed us to open our eyes to the real insightful reality . The stigma of not being able to find a quick, simplified way to your pay your insurance premium without it coming up in conversation in difficult. Their customers never want to appear broke as they cannot afford high - end insurance themselves . The pain, shame and general sense of “ why me God” is still so heavy that people would rather wait to be told they are forced to pay this premium rather than actually pay it on time . Design Thinking and Storytelling has helped us to actually unlock the real problem by realising that users in fact might be telling us that it’s not the issue of paying , it’s how do we pay discreetly without fear of shame. Next time, in order to improve the and show how the power of Storytelling is key to not only Design Thinking but to unlocking business innovation in the insurance industry as a whole , we will run a Learning Launch for GetSure in order pilot whether Matshepo will in one day save her child’s life because she paid that R60 per month .
Majid Ali Submission for Design Thinking For Innovation
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Majid Ali",
"Majid Ali",
"Majid Ali",
"Majid Ali"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11806 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge One of the goals of BPI AMTC is financial literacy . We have started to roll out Investment 101 ’s to specific market segment but we were challenged by the upcoming generation called Gen Z. We called this project “ Next Gen Investors . ” These are upcoming individuals joining the workforce that were born from 1997 to 2012 . With this , we wanted to know the goals , aspirations and patterns these fresh individuals are up to . We wanted to know what their take on investments is and how they will manage their finances . Will the group be a significant customer of UITF products ? If so , what products will be suited for them ? We wanted to know if we should start to roll out curated campaigns for the generation as early as now . Selection The project focused on learning and understanding them . You could say we used Visualization . We wanted to understand what are their goals & aspirations . Using visualization , it made us understand what is going on with their lives since they are upcoming 4th Year College students and soon to be fresh hires of the workforce . Visualization is a design thinking tool that can uncover the things which were not asked . No boundaries on what is wrong and right . It will interpret the emotions inside through a creative way . Application This project happened post - pandemic . We had the liberty to meet them face - to - face and engage with them on a personal level . We started out to invite a small group of Gen Z individuals . Prior to the start of the discussion , we sent a pre - work to get a head start and get to know them a little more . Then come the days of discussion , we had a series of activities both individual and group [ paperwork & sharing ] work where we will allow them to express themselves and how they interpreted investments . At the end of the project , they were asked , “ If you were to make an advertisement on one of the UITF product , how would you execute this . ” They pitched their ideas to us as an ending activity . Insight If we did not use visualization as tool , I would say it would be difficult to understand the participants . Given that their generation is different from other generations . It is new ; you can not use old data to understand them . Engaging with them on a personal level gave us insight that is surprisingly new . We thought they had no idea about investments , but in the end we realized they are more informed . They are engaging already in various investment securities as early as their age . Visualization broadened our view and we gained more valuable insights as we have hoped for . Approach I would suggest incorporating learning launch as an additional tool . Visualization did help us a bit in understanding the participants . But if we were to take it to the next level , testing and experimenting may produce more beneficial results . We may have testing if a specific marketing campaign can work on their generation . Would the current platforms be working just fine or they would be more open to try new ones . Or better , they might come up with a new way to invest .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge One of the goals of BPI AMTC is financial literacy . We have started to roll out Investment 101 ’s to specific market segment but we were challenged by the upcoming generation called Gen Z. We called this project “ Next Gen Investors . ” These are upcoming individuals joining the workforce that were born from 1997 to 2012 . With this , we wanted to know the goals , aspirations and patterns these fresh individuals are up to . We wanted to know what their take on investments is and how they will manage their finances . Will the group be a significant customer of UITF products ? If so , what products will be suited for them ? We wanted to know if we should start to roll out curated campaigns for the generation as early as now . Selection The project focused on learning and understanding them . You could say we used Visualization . We wanted to understand what are their goals & aspirations . Using visualization , it made us understand what is going on with their lives since they are upcoming 4th Year College students and soon to be fresh hires of the workforce . Visualization is a design thinking tool that can uncover the things which were not asked . No boundaries on what is wrong and right . It will interpret the emotions inside through a creative way . Application This project happened post - pandemic . We had the liberty to meet them face - to - face and engage with them on a personal level . We started out to invite a small group of Gen Z individuals . Prior to the start of the discussion , we sent a pre - work to get a head start and get to know them a little more . Then come the days of discussion , we had a series of activities both individual and group [ paperwork & sharing ] work where we will allow them to express themselves and how they interpreted investments . At the end of the project , they were asked , “ If you were to make an advertisement on one of the UITF product , how would you execute this . ” They pitched their ideas to us as an ending activity . Insight If we did not use visualization as tool , I would say it would be difficult to understand the participants . Given that their generation is different from other generations . It is new ; you can not use old data to understand them . Engaging with them on a personal level gave us insight that is surprisingly new . We thought they had no idea about investments , but in the end we realized they are more informed . They are engaging already in various investment securities as early as their age . Visualization broadened our view and we gained more valuable insights as we have hoped for . Approach I would suggest incorporating learning launch as an additional tool . Visualization did help us a bit in understanding the participants . But if we were to take it to the next level , testing and experimenting may produce more beneficial results . We may have testing if a specific marketing campaign can work on their generation . Would the current platforms be working just fine or they would be more open to try new ones . Or better , they might come up with a new way to invest .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21154 |
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