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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Erika Taborda Design Thinking for innovation University of Virginia
Storytelling
I have been working in a foundation that helps improve education rights in vulnerable areas of the city , Bogota . When we are looking for improve some policies , the Storytelling involve many of possible ways to understand what is going on and who can we create better solutions for people . Many of these people and specially their kids deal with difficult ways to arrive at their schools . For example , the Egypt neighborhood is located in one of the top of the mountains in Bogotá . So , Egyptian kids get some classes in the church of the neighborhood where is located in the bottom of the mountain . When I work with them , I used to share stories about their culture and history . That ’s give me the option to hear new stories about their families and their situation , and also , they give me the opportunity to understand a real situation with their stories . I usually share some feedback about my live compare their lives style in the best way to increase their abilities to understand the world and their situation . When I use this method , I can make new activities and strategies to increase their education rights . Application When I was working in the volunteer area at my university . One of my targets was create an innovate police to involve the culture and history of the Egypt neighborhood , I was trying to explain why the Egypt neighborhood was one of the most dangerous neighborhoods in Bogotá . And how could be the best way to change bad opinions about Egypt . At the begging of my lesson with the leaders of Egypt , I started to share the first time that I arrived at Egypt . And I saw that most of the people once again in their life have been listening the same dangerous and insecurity feeling when we were in Egypt . However , one man told me that the difference between a stranger and citizen of Egypt was the history . And he began to explain culture and why some people inside neighborhood was identify for others citizens and that could change the manner to trust in people . Since that moment , everybody what ’s to change insecurity and dangerous feeling for trusty and friendly neighborhood when people could find recycle art and interesting stories . Insight and approach It ’s an open minded . This mean that when you start to use the story at the begging of your speech or your ideas . I think , you are share a feeling or you are trying to get a emphatic with your audience and most importer when you are creating a social policies and you are going to explain why the people need to change for delete a problem . At the end on my first lesson in Egypt , everybody wanted to change the face of Egypt with new tolls as recycle art in the neighborhood . Why recycle art tools ? The man who start to
share with me different ways of treating a person , he told me that , when he arrived at his home with more of recycle things that he expected , her wife usually used leftovers to create pieces of art . For example , hammocks with nihilon or simple figures with recycle things . When I was creating the police , my team saw a big and personal impact with the people . And who would they change the speech to increase the tourism in the zone . I saw how start with a story can change emphatic feelings . Start to study design think give me the opportunity to understand how do I speak to others and how can we change a problem of insecurity in terms of art .
| EMAIL:
ID_NUM:
NAME_STUDENT: Erika Taborda
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Erika Taborda Design Thinking for innovation University of Virginia
Storytelling
I have been working in a foundation that helps improve education rights in vulnerable areas of the city , Bogota . When we are looking for improve some policies , the Storytelling involve many of possible ways to understand what is going on and who can we create better solutions for people . Many of these people and specially their kids deal with difficult ways to arrive at their schools . For example , the Egypt neighborhood is located in one of the top of the mountains in Bogotá . So , Egyptian kids get some classes in the church of the neighborhood where is located in the bottom of the mountain . When I work with them , I used to share stories about their culture and history . That ’s give me the option to hear new stories about their families and their situation , and also , they give me the opportunity to understand a real situation with their stories . I usually share some feedback about my live compare their lives style in the best way to increase their abilities to understand the world and their situation . When I use this method , I can make new activities and strategies to increase their education rights . Application When I was working in the volunteer area at my university . One of my targets was create an innovate police to involve the culture and history of the Egypt neighborhood , I was trying to explain why the Egypt neighborhood was one of the most dangerous neighborhoods in Bogotá . And how could be the best way to change bad opinions about Egypt . At the begging of my lesson with the leaders of Egypt , I started to share the first time that I arrived at Egypt . And I saw that most of the people once again in their life have been listening the same dangerous and insecurity feeling when we were in Egypt . However , one man told me that the difference between a stranger and citizen of Egypt was the history . And he began to explain culture and why some people inside neighborhood was identify for others citizens and that could change the manner to trust in people . Since that moment , everybody what ’s to change insecurity and dangerous feeling for trusty and friendly neighborhood when people could find recycle art and interesting stories . Insight and approach It ’s an open minded . This mean that when you start to use the story at the begging of your speech or your ideas . I think , you are share a feeling or you are trying to get a emphatic with your audience and most importer when you are creating a social policies and you are going to explain why the people need to change for delete a problem . At the end on my first lesson in Egypt , everybody wanted to change the face of Egypt with new tolls as recycle art in the neighborhood . Why recycle art tools ? The man who start to
share with me different ways of treating a person , he told me that , when he arrived at his home with more of recycle things that he expected , her wife usually used leftovers to create pieces of art . For example , hammocks with nihilon or simple figures with recycle things . When I was creating the police , my team saw a big and personal impact with the people . And who would they change the speech to increase the tourism in the zone . I saw how start with a story can change emphatic feelings . Start to study design think give me the opportunity to understand how do I speak to others and how can we change a problem of insecurity in terms of art .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Erika Taborda"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13223 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
After a year of studying creativity , innovation and design thinking . I want to gain some experience into the field of innovation and find work as freelance design thinker , innovation manager or product manager .
Selection
It is not in my nature to make easy contact . Not that I do not like to take with other people , I just never feel the urge to introduce myself in a group of unknown people .
So , probably my biggest working point is to “ sell myself ” . With this in mind , I was convinced that story telling would help me a lot .
Make a ‘ compelling ’ story about myself , the things I want to do and the way I work , might help me a lot .
Application
90 % of the work when using this tool is in the preparation phase . I wanted to use the tool when going to network events ( as a way to introduce myself ) and also when I visit companies or apply for certain jobs .
Therefore I made 2 versions , a short one and a longer one .
An important part of the story telling tool , is that you really need to master your stories . Everything you say needs to be fluent , with conviction and dedication .
Then I start using it all the time , first when meeting strangers , secondly I used the longer story on my final Vlerick task in the “ Developing New Business Opportunities ” course . I did not used it in interviews already , cause it is not yet the appropriated time .
Insight
1 . When using it in conversation with others I can limit my story to a short “ napkin pitch ” or
“ elevator pitch ” .
2 . As it is not a real presentation like you can have when presenting a project for no matter
what audience , I find it difficult to include the “ ask questions along the road , and answer them ”
Approach
I feel that in conversations with others , it is perfect as it is right now . It helps me to easily introduce myself without hesitation or without any timid feeling .
When using it for companies , I think I will have to make small stories , perfectly made to answer the questions I suspect . The one I had prepared was rather long , and not perfectly usable in an interview .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
After a year of studying creativity , innovation and design thinking . I want to gain some experience into the field of innovation and find work as freelance design thinker , innovation manager or product manager .
Selection
It is not in my nature to make easy contact . Not that I do not like to take with other people , I just never feel the urge to introduce myself in a group of unknown people .
So , probably my biggest working point is to “ sell myself ” . With this in mind , I was convinced that story telling would help me a lot .
Make a ‘ compelling ’ story about myself , the things I want to do and the way I work , might help me a lot .
Application
90 % of the work when using this tool is in the preparation phase . I wanted to use the tool when going to network events ( as a way to introduce myself ) and also when I visit companies or apply for certain jobs .
Therefore I made 2 versions , a short one and a longer one .
An important part of the story telling tool , is that you really need to master your stories . Everything you say needs to be fluent , with conviction and dedication .
Then I start using it all the time , first when meeting strangers , secondly I used the longer story on my final Vlerick task in the “ Developing New Business Opportunities ” course . I did not used it in interviews already , cause it is not yet the appropriated time .
Insight
1 . When using it in conversation with others I can limit my story to a short “ napkin pitch ” or
“ elevator pitch ” .
2 . As it is not a real presentation like you can have when presenting a project for no matter
what audience , I find it difficult to include the “ ask questions along the road , and answer them ”
Approach
I feel that in conversations with others , it is perfect as it is right now . It helps me to easily introduce myself without hesitation or without any timid feeling .
When using it for companies , I think I will have to make small stories , perfectly made to answer the questions I suspect . The one I had prepared was rather long , and not perfectly usable in an interview .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15808 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Journey Mapping
Challenge & Selection
The success of a project is based on the application of a defined structure and an effective work methodology , which is based on key points of evaluation , data management , information analysis and other tools that enter in different phases of the project .
Within the development process of new projects and innovation , I consider that Journey Mapping is one of the key processes to get good results , the involvement of our key players from the beginning of a project , to define the feasibility of the solution that we are visualizing , as well as to analyze if the proposed solution is adequate to meet the need that has been identified , the approach to our internal or external customers to put ourselves in their shoes and have an authentic perspective from their role , is fundamental to include it within the justification of the project .
Application
Once a need or an area of opportunity is detected in a process or system that requires attention and solution through the development of a project to land the improvement or proposal , the first step is to start from a visualization process , identify possible solutions to address this problem and then enter the Journey Mapping process .
Following the methodology , when I was appointed as leader in the development of a project , a key point where I invested time strategically , is within the Journey Mapping process with the key players , which are the customers and the main beneficiaries or affected with the project activities .
The first step was to convene an individual session with each of the leaders of the areas , to first work separately and understand in a neutral context , their comments , suggestions , questions and concerns of the proposed solution , which allowed me to build with them a positive stance towards improvement , with each of my customers individually , to assess the risks and dangers , as well as the positive impact of the project .
This process allowed me to document and analyze the information that I was able to obtain from this process of interaction with the customers , to put in perspective how they see from different points of view each one of them , from their positions , as well as their knowledge and experiences that allowed me to improve and enrich the analysis process , as well as to identify the " How if " the project could be developed .
Once the process of individual sessions was completed , I scheduled a session with all the key players present , where I could see that the previous individual work , allowed the session to
analyze the final points to complete this process in a more comprehensive way , predicting that the project will be well seen to start in the next stages .
Insight and Approach
The knowledge , learning and application of these tools , allows me to conclude , that in the development of a project , the initial approach as well as the first stages is not only to develop good ideas that are innovative , suggesting high impact changes to address a need that is identified .
It is important to ensure that the involvement of stakeholders , such as our customers , key players and those involved in the project process , is identified from the beginning , to know and understand through their perspectives , how they envision the project we plan to develop to put them in alignment with this vision .
Besides being a key point , it generates a pre - approval process for the project development process , the clients also feel grateful because they feel that their opinion is important for us and for the project , and this surely favors their involvement and support in the rest of the stages .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Journey Mapping
Challenge & Selection
The success of a project is based on the application of a defined structure and an effective work methodology , which is based on key points of evaluation , data management , information analysis and other tools that enter in different phases of the project .
Within the development process of new projects and innovation , I consider that Journey Mapping is one of the key processes to get good results , the involvement of our key players from the beginning of a project , to define the feasibility of the solution that we are visualizing , as well as to analyze if the proposed solution is adequate to meet the need that has been identified , the approach to our internal or external customers to put ourselves in their shoes and have an authentic perspective from their role , is fundamental to include it within the justification of the project .
Application
Once a need or an area of opportunity is detected in a process or system that requires attention and solution through the development of a project to land the improvement or proposal , the first step is to start from a visualization process , identify possible solutions to address this problem and then enter the Journey Mapping process .
Following the methodology , when I was appointed as leader in the development of a project , a key point where I invested time strategically , is within the Journey Mapping process with the key players , which are the customers and the main beneficiaries or affected with the project activities .
The first step was to convene an individual session with each of the leaders of the areas , to first work separately and understand in a neutral context , their comments , suggestions , questions and concerns of the proposed solution , which allowed me to build with them a positive stance towards improvement , with each of my customers individually , to assess the risks and dangers , as well as the positive impact of the project .
This process allowed me to document and analyze the information that I was able to obtain from this process of interaction with the customers , to put in perspective how they see from different points of view each one of them , from their positions , as well as their knowledge and experiences that allowed me to improve and enrich the analysis process , as well as to identify the " How if " the project could be developed .
Once the process of individual sessions was completed , I scheduled a session with all the key players present , where I could see that the previous individual work , allowed the session to
analyze the final points to complete this process in a more comprehensive way , predicting that the project will be well seen to start in the next stages .
Insight and Approach
The knowledge , learning and application of these tools , allows me to conclude , that in the development of a project , the initial approach as well as the first stages is not only to develop good ideas that are innovative , suggesting high impact changes to address a need that is identified .
It is important to ensure that the involvement of stakeholders , such as our customers , key players and those involved in the project process , is identified from the beginning , to know and understand through their perspectives , how they envision the project we plan to develop to put them in alignment with this vision .
Besides being a key point , it generates a pre - approval process for the project development process , the clients also feel grateful because they feel that their opinion is important for us and for the project , and this surely favors their involvement and support in the rest of the stages .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10726 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch – Cards Requisition and Delivery Process
Challenge
I currently lead the Business Process Reengineering department of a financial institution and we have had serious issues with card requisition and delivery from our mobile banking application . Customers who request for cards do not receive these cards within the agreed time due to various reasons . The leadership of the digital group entrusted the responsibility of revamping this process to my team within a 60day timeline . The key deliverables were to ensure that cards are delivered to customers who apply from our mobile app within a maximum of 5working days as against the current occurrence of 10working days or more . Furthermore , the scope of the project includes ensuring that through the customer journey for card requisition , there is visibility from end to end .
Selection
Following several engagements among the team members , we decided to adopt the learning launch tool in order to test our assumed most feasible approach and come up with possible prototype that can then be tested in selected branches and replicated bank - wide .
Application
Our first task was to completely walk through the existing solution and process , identify the gaps and reasons for persistent delays in the cards production and delivery . This generated a number of insights which were critical factors in our decisions for the proposed solutions . We held stakeholder sessions with key process owners , performed sample card requests as customers to have first hand experience of the actual outputs without any interference , studied the system along every stage of the request till the point of delivery .
Insights
Based on our findings , we discovered that there were many handshakes in the card production process , requiring transfers from one organization to another up to the final delivery to the customer . We also discovered that in the process of applying for the cards , some customers do not provide proper addresses for their delivery locations , which in turn impacts on the ability of the delivery company to locate the customer . Furthermore , several stages of the process were not captured in the solution , which makes it difficult for staff to track card requests and provide adequate information to customers when necessary .
We then initiated a revamp of the Cards Management Portal , identifying every leg of the process . We also created a dashboard to monitor requests and created an escalation rule . Thereafter , we redesigned the card production platform ( inbranch ) to be able to issue “ in - app ” card requests . This would help us leverage on the existing infrastructure and enable customer ’s requests to be fulfilled in minutes rather than days . By this , we redesigned the process to ensure that customers who indicate branch as pick up option can get their cards within 15mins while customers who indicate home delivery option can get their cards within 24hours . Upon submission of card request by customer , this request flows to the closest branch for production
and immediate dispatch . Thereby , eliminating external vendors who were involved in the process .
Approach
In testing this proposed solution , we selected one of the bank ’s main branches in order to have a reasonable sample size . We programmed a sample request to flow to the selected branch , while the Customer Service Officer issued the card using the existing Instant Card Issuance machine . Card was then activated in - app and we attempted some transactions . A key learning for us was that while the inbranch machine was used to issue the card , the card activation platform was not compatible with the type of cards . Hence , the first set of cards we issued and activated using the inbranch card activation platform were not able to perform transactions and the chips of the cards were damaged . A second trial enabled us to correct this issues and we activated the cards in - app and was successful .
Next plan is to begin a phase by phase rollout of this solution across various regions and monitor impact on process efficiency and customer satisfaction .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch – Cards Requisition and Delivery Process
Challenge
I currently lead the Business Process Reengineering department of a financial institution and we have had serious issues with card requisition and delivery from our mobile banking application . Customers who request for cards do not receive these cards within the agreed time due to various reasons . The leadership of the digital group entrusted the responsibility of revamping this process to my team within a 60day timeline . The key deliverables were to ensure that cards are delivered to customers who apply from our mobile app within a maximum of 5working days as against the current occurrence of 10working days or more . Furthermore , the scope of the project includes ensuring that through the customer journey for card requisition , there is visibility from end to end .
Selection
Following several engagements among the team members , we decided to adopt the learning launch tool in order to test our assumed most feasible approach and come up with possible prototype that can then be tested in selected branches and replicated bank - wide .
Application
Our first task was to completely walk through the existing solution and process , identify the gaps and reasons for persistent delays in the cards production and delivery . This generated a number of insights which were critical factors in our decisions for the proposed solutions . We held stakeholder sessions with key process owners , performed sample card requests as customers to have first hand experience of the actual outputs without any interference , studied the system along every stage of the request till the point of delivery .
Insights
Based on our findings , we discovered that there were many handshakes in the card production process , requiring transfers from one organization to another up to the final delivery to the customer . We also discovered that in the process of applying for the cards , some customers do not provide proper addresses for their delivery locations , which in turn impacts on the ability of the delivery company to locate the customer . Furthermore , several stages of the process were not captured in the solution , which makes it difficult for staff to track card requests and provide adequate information to customers when necessary .
We then initiated a revamp of the Cards Management Portal , identifying every leg of the process . We also created a dashboard to monitor requests and created an escalation rule . Thereafter , we redesigned the card production platform ( inbranch ) to be able to issue “ in - app ” card requests . This would help us leverage on the existing infrastructure and enable customer ’s requests to be fulfilled in minutes rather than days . By this , we redesigned the process to ensure that customers who indicate branch as pick up option can get their cards within 15mins while customers who indicate home delivery option can get their cards within 24hours . Upon submission of card request by customer , this request flows to the closest branch for production
and immediate dispatch . Thereby , eliminating external vendors who were involved in the process .
Approach
In testing this proposed solution , we selected one of the bank ’s main branches in order to have a reasonable sample size . We programmed a sample request to flow to the selected branch , while the Customer Service Officer issued the card using the existing Instant Card Issuance machine . Card was then activated in - app and we attempted some transactions . A key learning for us was that while the inbranch machine was used to issue the card , the card activation platform was not compatible with the type of cards . Hence , the first set of cards we issued and activated using the inbranch card activation platform were not able to perform transactions and the chips of the cards were damaged . A second trial enabled us to correct this issues and we activated the cards in - app and was successful .
Next plan is to begin a phase by phase rollout of this solution across various regions and monitor impact on process efficiency and customer satisfaction .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15465 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization to Align Clients
Challenge & Selection :
Being a consultant , I often have to work with a variety of clients who may be at various levels within the company and have different perspectives on a problem . While many of my clients are mid - level managers , often there are also more junior resources as well as executives . Often I find that the most difficult part is not coming up with a solution , but getting everyone to agree on what the problem is in the first place . This is because everyone in the organization is looking at the problem through different lense . A junior resource may only look at the problem from a physical angle ( what actions a customer takes ) while an executive or mid - level resource may look at it from a financial or objective level ( was the customer able to do what they wanted to ) . In addition to the clients , the type of customer that the client deals with as well as the channels that they use can vary as well . Given the variety of clients and customers who can be involved in a single engagement , getting everybody on the same page as to what the problem and possible solution may be can be difficult .
I found visualization , especially from a storytelling perspective of the customer , can significantly aidin aligning clients around how a customer interacts and wear pain points may be . Because most clients are used to thinking of customer experience more in terms of data and other non - tangible items , having them think about what a customer goes through really helps them reflect on the human aspect of the customer rather than just the numerical aspect . What thisl helps is really getting to the root of the problem that they 're trying to solve rather than making guesses and inferences to what the problem may be .
Application
My standard tool is a whiteboard . Generally when I go into these meetings I will have done background research and reviewed any material the client has provided to me . In addition I tal to my main stakeholder and understand their perspective of the problem so I have a base to work from . I may also map out a draft customer journey in my head to make sure I understand the major interaction points with customer has . When possible I also like to have selected
images from the web to help me illustrate various aspects of the customer to help clients empathize during the actual meeting . So for example if the situation is that a customer is calling in from home , depending on the problem the client is trying to address I may , for example , find an image of somebody on the phone with children running around in the background to illustrate that the customer has multiple things going on at the same time .
During the actual meeting I will ask an open question around the customer and based on the answer use the white board to start mapping out the customer and customer journey . If , let ’s say , it is a doctor ’s office , I will draw out a stick figure to represent the patient , or two stick figures one with a cane to illustrate a person bringing their older parent in . I will then draw out vital aspects of the customer ’s journey . Where to they check in , where do they wait , etc . I will use my preselected images , if they help drive the conversation or consider different aspects . My end goal is that at the end of the meeting everyone is aligned around who the customer is , and what steps they take to achieve what the business wants them to . This highlights what channel they use and what pain points they face . Ultimately this makes the next step of identify appropriate solutions much washer and efficient .
Insights and Approach
When I first started doing this it was n't a result of truly understanding what visualization was but it was to address the immediate problem that I was having which was to get everybody on the same page . What I have learned is that using visualization , my clients start looking at the problem from the perspective of the customer . They go from asking questions like , “ why does it take 10 minutes to check someone in ” to asking questions like “ why does a patient need to see 3 people to get fully checked in ” or “ why is the check - in desk in the corner where you ca n’t see it from the entryway ” . This not only helps them solve the business problem at hand , but also helps them identify ways to make the overall customer experience easier , and that is the important part because people have a lot of options today and they are going to choose companies that make their overall experience better .
I 've used this technique though throughout my career and continue to refine it as I learned from each experience . This course also helped me put a more structured approach to some of these ideas of how to make what I do from a visualization perspective better . For example the use of colors and at times even patterns to help steer and guide clients and identify problems in a more structured manner .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization to Align Clients
Challenge & Selection :
Being a consultant , I often have to work with a variety of clients who may be at various levels within the company and have different perspectives on a problem . While many of my clients are mid - level managers , often there are also more junior resources as well as executives . Often I find that the most difficult part is not coming up with a solution , but getting everyone to agree on what the problem is in the first place . This is because everyone in the organization is looking at the problem through different lense . A junior resource may only look at the problem from a physical angle ( what actions a customer takes ) while an executive or mid - level resource may look at it from a financial or objective level ( was the customer able to do what they wanted to ) . In addition to the clients , the type of customer that the client deals with as well as the channels that they use can vary as well . Given the variety of clients and customers who can be involved in a single engagement , getting everybody on the same page as to what the problem and possible solution may be can be difficult .
I found visualization , especially from a storytelling perspective of the customer , can significantly aidin aligning clients around how a customer interacts and wear pain points may be . Because most clients are used to thinking of customer experience more in terms of data and other non - tangible items , having them think about what a customer goes through really helps them reflect on the human aspect of the customer rather than just the numerical aspect . What thisl helps is really getting to the root of the problem that they 're trying to solve rather than making guesses and inferences to what the problem may be .
Application
My standard tool is a whiteboard . Generally when I go into these meetings I will have done background research and reviewed any material the client has provided to me . In addition I tal to my main stakeholder and understand their perspective of the problem so I have a base to work from . I may also map out a draft customer journey in my head to make sure I understand the major interaction points with customer has . When possible I also like to have selected
images from the web to help me illustrate various aspects of the customer to help clients empathize during the actual meeting . So for example if the situation is that a customer is calling in from home , depending on the problem the client is trying to address I may , for example , find an image of somebody on the phone with children running around in the background to illustrate that the customer has multiple things going on at the same time .
During the actual meeting I will ask an open question around the customer and based on the answer use the white board to start mapping out the customer and customer journey . If , let ’s say , it is a doctor ’s office , I will draw out a stick figure to represent the patient , or two stick figures one with a cane to illustrate a person bringing their older parent in . I will then draw out vital aspects of the customer ’s journey . Where to they check in , where do they wait , etc . I will use my preselected images , if they help drive the conversation or consider different aspects . My end goal is that at the end of the meeting everyone is aligned around who the customer is , and what steps they take to achieve what the business wants them to . This highlights what channel they use and what pain points they face . Ultimately this makes the next step of identify appropriate solutions much washer and efficient .
Insights and Approach
When I first started doing this it was n't a result of truly understanding what visualization was but it was to address the immediate problem that I was having which was to get everybody on the same page . What I have learned is that using visualization , my clients start looking at the problem from the perspective of the customer . They go from asking questions like , “ why does it take 10 minutes to check someone in ” to asking questions like “ why does a patient need to see 3 people to get fully checked in ” or “ why is the check - in desk in the corner where you ca n’t see it from the entryway ” . This not only helps them solve the business problem at hand , but also helps them identify ways to make the overall customer experience easier , and that is the important part because people have a lot of options today and they are going to choose companies that make their overall experience better .
I 've used this technique though throughout my career and continue to refine it as I learned from each experience . This course also helped me put a more structured approach to some of these ideas of how to make what I do from a visualization perspective better . For example the use of colors and at times even patterns to help steer and guide clients and identify problems in a more structured manner .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14782 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am currently working within the Product Team of an e - Commerce start - up , with a drinks subscription business model . My job is to identify insights from our data , discover current problems that our company might be facing and elaborate a strategy to potentially solve those problems .
Right now we have a really important challenge : to improve our Average Order Value ( amount of money that each customer spends on an order ) . The Project includes two employees from the Product Team , one from Marketing , one from Pricing & Assortment and the CEO of the company . The main goal is to make our consumers spend more money in our website .
Selection
We chose the Learning Launch tool because , while brainstorming , we came up with really great ideas but they were all based in assumptions that had not been tested before . This was a huge question mark for us , because if we decided to implement an expensive solution based on assumptions that were not tested , we were setting ourselves up for failure . We decided to take our assumptions , build hypothesis and design different tests that would allow us to validate them or iterate on them .
Application
First of all , we started by identifying all customer problems that might be causing our Average Order Value to decrease : we found out that people were only looking for promotions and discounts , they were not interested in our value proposition ( free shipping , big assortment , frozen prices ) .
For this , we started by talking to customers that had one order and then cancelled their subscription ( ocasional buyers ) and customers that expressed in surveys that were looking for other products in our assortment . Once we analyzed the qualitative and quantitative data , we built our hypothesis .
Our hypothesis was that people were not spending money on our business because we had communication issues , and we were implementing all our marketing campaigns based on one product of our assortment because it was the one that brought most of our customers . The thing is that these customers were only interested in that one attractive product , and they were not profitable consumers for us : if we make an e - Mail campaign showing our consumers that they can solve more than one need with our service they Will increase their Average Order Value .
We designed the test and started to contact current consumers with communications that showed our assortment .
We learned that consumers were not shifting consumption : the test did not validate our hypothesis , so the team got back together again and we started to brainstorm about what could we do .
Insights & Approach
By applying this tool we saved a lot of time and money : if we decided to implement these communications at a larger scale , we would have had to spend a loto f marketing resources to créate the communications and them analyze all the feedback received .
For that , we would have find out a Little too late that our customers were not willing to increase their Average Order Value : we found out on the second time that we brainstormed and used Learning Launch Tool that customers were willing to spend more if we solved a bigger need , not just drinks – for example , if we added groceries products to our assortment .
I think that Learning Launch Tool is really valuable because it allows team to bring their oppinions to the table in an organized way , and it allows brainstorming without having the employees feel frustrated or overheard , or maybe shy because they think their ideas are not Good enough .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am currently working within the Product Team of an e - Commerce start - up , with a drinks subscription business model . My job is to identify insights from our data , discover current problems that our company might be facing and elaborate a strategy to potentially solve those problems .
Right now we have a really important challenge : to improve our Average Order Value ( amount of money that each customer spends on an order ) . The Project includes two employees from the Product Team , one from Marketing , one from Pricing & Assortment and the CEO of the company . The main goal is to make our consumers spend more money in our website .
Selection
We chose the Learning Launch tool because , while brainstorming , we came up with really great ideas but they were all based in assumptions that had not been tested before . This was a huge question mark for us , because if we decided to implement an expensive solution based on assumptions that were not tested , we were setting ourselves up for failure . We decided to take our assumptions , build hypothesis and design different tests that would allow us to validate them or iterate on them .
Application
First of all , we started by identifying all customer problems that might be causing our Average Order Value to decrease : we found out that people were only looking for promotions and discounts , they were not interested in our value proposition ( free shipping , big assortment , frozen prices ) .
For this , we started by talking to customers that had one order and then cancelled their subscription ( ocasional buyers ) and customers that expressed in surveys that were looking for other products in our assortment . Once we analyzed the qualitative and quantitative data , we built our hypothesis .
Our hypothesis was that people were not spending money on our business because we had communication issues , and we were implementing all our marketing campaigns based on one product of our assortment because it was the one that brought most of our customers . The thing is that these customers were only interested in that one attractive product , and they were not profitable consumers for us : if we make an e - Mail campaign showing our consumers that they can solve more than one need with our service they Will increase their Average Order Value .
We designed the test and started to contact current consumers with communications that showed our assortment .
We learned that consumers were not shifting consumption : the test did not validate our hypothesis , so the team got back together again and we started to brainstorm about what could we do .
Insights & Approach
By applying this tool we saved a lot of time and money : if we decided to implement these communications at a larger scale , we would have had to spend a loto f marketing resources to créate the communications and them analyze all the feedback received .
For that , we would have find out a Little too late that our customers were not willing to increase their Average Order Value : we found out on the second time that we brainstormed and used Learning Launch Tool that customers were willing to spend more if we solved a bigger need , not just drinks – for example , if we added groceries products to our assortment .
I think that Learning Launch Tool is really valuable because it allows team to bring their oppinions to the table in an organized way , and it allows brainstorming without having the employees feel frustrated or overheard , or maybe shy because they think their ideas are not Good enough .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14259 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool of Choice : Visualization
Challenge
1 . The challenge I faced is about organisational design : how to identify and understand our
target customers , define a product model , then marrying the two holistically in order to
enable the company to deliver against the real needs of the customers in the most
efficient way possible , also achieving consensus between every stakeholder in the
company ?
2 . In addition , people involved in this exercise ( a total of 10 , plus myself , including C - Suite
members ) came from a variety of backgrounds : one hand , this ensured a wide range of
different and valuable inputs but , at the same time , implied that each of them used a
slightly different language and had in mind different concepts . This , in turn , implied that
stakeholders were n’t able to agree on what the “ ask ” of the task was really about or what
the problem we were trying to solve exactly was . In this context , I was tasked to allow
these stakeholders - me included - to reach a positive conclusion .
Selection
3 . The environment was clearly multidimensional : the variety of mindsets involved ; the fact
that stakeholders were n’t clearly able to articulate what the problem really was ; the huge
amount of data available ( in the form of technology components , financial analysis ,
personas and quantitative analysis on customer behaviours ) . All these aspects made me
believe that this challenge fit the definition of “ wicked problem ” ( according to the definition
given in week 1 , “ Challenges best - suited for Design Thinking “ CBSDT ” , 1’31 ” ) ,
corroborated also by the fact that it was really hard to filter the data available to draw a
clear cause / effect relationship ( compatible with CBSDT , 1’58 ” ) .
4 . Hence , I opted to deploy one of the tools of Design Thinking : Visualization . The rationale
behind this choice was related to the diverse mindsets that needed to a ) have the same
view on the problem in order to b ) reach consensus . Visualization , I thought , could help to
clarify the concepts and align thinking . Additionally , another key driver was the need for a
deep understanding of both the people involved ( to reach consensus between the
stakeholders ) and the customers ( to best satisfy their needs through the most
appropriate product model ) . In particular , this driver seems to be well aligned with what
has been discussed in the course ( “ design thinking is appropriate if a deep understanding
of the actual people or users involved is essentia l ” CBSDT , 1’58 ” ) .
Application
5 . An “ alignment session ” was scheduled in order to iron out all the concerns emerged
between the various stakeholders . Before the session , I shared the list of Products we
had and I asked everyone to write on post - its who their “ key customers ” were . In the
session we began by sticking the “ key customers ” post - its on a whiteboard and , once the
exercise was completed , we found 4 main clusters representing “ key customers ” . Their
needs ( “ customer needs ” ) were also agreed during the dsicussion . To my surprise ,
alignment was quick once the patterns emerged on the whiteboard . These “ key
customers ” and their “ customer needs ” , now placed at the top of the whiteboard , became
the basis for the Product Model Strawman .
6 . The next step was to draw rectangular boxes scattered across the board , each box
representing a product we have ( the “ Product Model Strawman ” ) . Then , I asked the
stakeholders to volunteer to draw arrows in order to connect Customers to Products , and
then Products to other Products that were related to them . I also asked stakeholders ( me
included ! ) to write down the outcome for each of the Product on post - its : I then stuck
Giorgia Piccolo Design Thinking Assignment
them near the most appropriate Product and we began to test each Outcome against the
“ customer needs ” : I allowed 45 minutes of discussion in order to iron out any
misunderstanding , re - crafting the outcomes to reach consensus . The visualization of the
relationships between Customers and the various Products - the Product Model - as well
as the outcomes , all clearly shown on the whiteboard , generated a fruitful discussion that
allowed the group to reach consensus really quickly , turning the meeting in a great
success .
Insight
7 . The insight I gained from this experience was on two levels : specific to the session and
more generic , applicable to any context . With regards to the session , the Visualization of
abstract concepts on a whiteboard as well as the opportunity for everyone to give their
input through post - its enabled a ) the creation of a common semantics that everyone
agreed upon thus b ) enabling a meaningful discussion . Furthermore , active participation
enabled everyone to buy - in very quickly as the work was also considered “ theirs ” and not
just “ belonging ” to the presenter . I believe this element of “ shared learning ” applies also
on a general level . Furthermore , on a more abstract level , this experience taught me that
Visualization can be applied independently on the background of the people involved , the
problem to be addressed and that , in fact , it can be a powerful tool to reach consensus
as it allows/”forces ” people to focus on “ what is drawn on the whiteboard ” .
Approach
8 . In this experience , I recognised that the most important element is the possibility for
everyone in the room to visualise concepts via simple and unequivocal representations .
As such , another option to get to the same conclusion that I considered was to start from
“ outcomes ” rather than “ products ” so that we had a set of “ rectangular boxes ”
representing an “ outcome model ” . This approach could have allowed to a ) better
understand Customer needs and b ) validate our current list of Products , although
probably it could have required more time to complete .
9 . Nevertheless , I decided to apply Visualisation again but using this “ outcome first ”
approach in the next step of this work where we wanted to drill down into Customers ,
defining a set of lower level“Sub - Customers ” . I scheduled another “ alignment session ”
and , instead of starting from a predetermined list of “ sub - Customers ” I decided to ask the
stakeholders to list what was , in their view , the job to be done , writing them down into
statements ( “ job - to - be - done statements ” ) on the whiteboard . Then , I guided the
discussion to cluster the ” job - to - be - done statements ” under each of the pre - existing
Customers , mapping their interrelations . Each set of interconnected “ job - to - be - done
statements ” became a new “ Sub - Customer ” . This approach enabled us to quickly identify
a set of 12 key Sub - Customers in a third of the time we took to complete the Product
Model work .
Page 2 Giorgia Piccolo
| EMAIL:
ID_NUM:
NAME_STUDENT: Giorgia Piccolo, Giorgia Piccolo
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool of Choice : Visualization
Challenge
1 . The challenge I faced is about organisational design : how to identify and understand our
target customers , define a product model , then marrying the two holistically in order to
enable the company to deliver against the real needs of the customers in the most
efficient way possible , also achieving consensus between every stakeholder in the
company ?
2 . In addition , people involved in this exercise ( a total of 10 , plus myself , including C - Suite
members ) came from a variety of backgrounds : one hand , this ensured a wide range of
different and valuable inputs but , at the same time , implied that each of them used a
slightly different language and had in mind different concepts . This , in turn , implied that
stakeholders were n’t able to agree on what the “ ask ” of the task was really about or what
the problem we were trying to solve exactly was . In this context , I was tasked to allow
these stakeholders - me included - to reach a positive conclusion .
Selection
3 . The environment was clearly multidimensional : the variety of mindsets involved ; the fact
that stakeholders were n’t clearly able to articulate what the problem really was ; the huge
amount of data available ( in the form of technology components , financial analysis ,
personas and quantitative analysis on customer behaviours ) . All these aspects made me
believe that this challenge fit the definition of “ wicked problem ” ( according to the definition
given in week 1 , “ Challenges best - suited for Design Thinking “ CBSDT ” , 1’31 ” ) ,
corroborated also by the fact that it was really hard to filter the data available to draw a
clear cause / effect relationship ( compatible with CBSDT , 1’58 ” ) .
4 . Hence , I opted to deploy one of the tools of Design Thinking : Visualization . The rationale
behind this choice was related to the diverse mindsets that needed to a ) have the same
view on the problem in order to b ) reach consensus . Visualization , I thought , could help to
clarify the concepts and align thinking . Additionally , another key driver was the need for a
deep understanding of both the people involved ( to reach consensus between the
stakeholders ) and the customers ( to best satisfy their needs through the most
appropriate product model ) . In particular , this driver seems to be well aligned with what
has been discussed in the course ( “ design thinking is appropriate if a deep understanding
of the actual people or users involved is essentia l ” CBSDT , 1’58 ” ) .
Application
5 . An “ alignment session ” was scheduled in order to iron out all the concerns emerged
between the various stakeholders . Before the session , I shared the list of Products we
had and I asked everyone to write on post - its who their “ key customers ” were . In the
session we began by sticking the “ key customers ” post - its on a whiteboard and , once the
exercise was completed , we found 4 main clusters representing “ key customers ” . Their
needs ( “ customer needs ” ) were also agreed during the dsicussion . To my surprise ,
alignment was quick once the patterns emerged on the whiteboard . These “ key
customers ” and their “ customer needs ” , now placed at the top of the whiteboard , became
the basis for the Product Model Strawman .
6 . The next step was to draw rectangular boxes scattered across the board , each box
representing a product we have ( the “ Product Model Strawman ” ) . Then , I asked the
stakeholders to volunteer to draw arrows in order to connect Customers to Products , and
then Products to other Products that were related to them . I also asked stakeholders ( me
included ! ) to write down the outcome for each of the Product on post - its : I then stuck
Giorgia Piccolo Design Thinking Assignment
them near the most appropriate Product and we began to test each Outcome against the
“ customer needs ” : I allowed 45 minutes of discussion in order to iron out any
misunderstanding , re - crafting the outcomes to reach consensus . The visualization of the
relationships between Customers and the various Products - the Product Model - as well
as the outcomes , all clearly shown on the whiteboard , generated a fruitful discussion that
allowed the group to reach consensus really quickly , turning the meeting in a great
success .
Insight
7 . The insight I gained from this experience was on two levels : specific to the session and
more generic , applicable to any context . With regards to the session , the Visualization of
abstract concepts on a whiteboard as well as the opportunity for everyone to give their
input through post - its enabled a ) the creation of a common semantics that everyone
agreed upon thus b ) enabling a meaningful discussion . Furthermore , active participation
enabled everyone to buy - in very quickly as the work was also considered “ theirs ” and not
just “ belonging ” to the presenter . I believe this element of “ shared learning ” applies also
on a general level . Furthermore , on a more abstract level , this experience taught me that
Visualization can be applied independently on the background of the people involved , the
problem to be addressed and that , in fact , it can be a powerful tool to reach consensus
as it allows/”forces ” people to focus on “ what is drawn on the whiteboard ” .
Approach
8 . In this experience , I recognised that the most important element is the possibility for
everyone in the room to visualise concepts via simple and unequivocal representations .
As such , another option to get to the same conclusion that I considered was to start from
“ outcomes ” rather than “ products ” so that we had a set of “ rectangular boxes ”
representing an “ outcome model ” . This approach could have allowed to a ) better
understand Customer needs and b ) validate our current list of Products , although
probably it could have required more time to complete .
9 . Nevertheless , I decided to apply Visualisation again but using this “ outcome first ”
approach in the next step of this work where we wanted to drill down into Customers ,
defining a set of lower level“Sub - Customers ” . I scheduled another “ alignment session ”
and , instead of starting from a predetermined list of “ sub - Customers ” I decided to ask the
stakeholders to list what was , in their view , the job to be done , writing them down into
statements ( “ job - to - be - done statements ” ) on the whiteboard . Then , I guided the
discussion to cluster the ” job - to - be - done statements ” under each of the pre - existing
Customers , mapping their interrelations . Each set of interconnected “ job - to - be - done
statements ” became a new “ Sub - Customer ” . This approach enabled us to quickly identify
a set of 12 key Sub - Customers in a third of the time we took to complete the Product
Model work .
Page 2 Giorgia Piccolo
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Giorgia Piccolo",
"Giorgia Piccolo"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7804 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1- What is Mind Mapping ? In addition , How to Get Started Immediately Brainpower ?
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps organize information , helping you to better analyze , understand , synthesize , recall and generate new ideas . As with every great idea , its strength lies in its simplicity .
In a mind map , the information is organized in a way that is very similar to how your mind actually works . Since it is both an analytical and artistic activity , it engages your brain in a much richer way , which aids in all of its cognitive functions . And most of all , it ’s fun !
A mind map presents , in a visual way , the basic elements and techniques of how to create mind maps . I know this might sound a little annoying at first , but bear with me : Once you break the ingrained habit of taking written notes , you will not look back .
2- Why can we use mind maps ?
Take notes - brainstorm ( individually or in groups ) - problem - solve - study and memorize – plan Researching and consolidating information from multiple sources - presenting information - gaining insight into complex topics - jog your creativity .
It is hard to do justice to the number of uses mind maps can have - the truth is , they can help clarify your thinking about almost anything , in many different contexts : personal , family , educational , or business . Plan your day or your life , summarize a book , launch a project , plan and create presentations , write blog posts to get the ideas you need .
3- How to Draw a Mind Map ?
A- Start in the middle of a blank page , write or sketch the idea I intend to develop . And I suggest using the page in landscape orientation .
B- Developing relevant sub - topics on this central topic , and linking each of them to the center with a line .
C- Repeat the same process for the subtopics , creating lower - level subtopics as we see fit , and linking each to the corresponding subtopic .
D- Use colors , graphics and icons a lot . Drawing is as visual as possible , and your mind will thank you . * * * * * Keep the topic labels as short as possible , and keep them in one word - or better yet , just a picture .
E- Especially on early mind maps , the temptation to write something completely is exceptional , but always look for opportunities to condense it into one word or number - your mind map will be more effective that way .
F- Change text size , color , and alignment . Change the thickness and length of the lines . Offer as many visual cues as possible to emphasize the important points . Every little part helps engage your mind .
4- AT THE END :
Mind Maps is a fascinating and very rich topic - this post just scratches the surface . If you want more reference material now , Wikipedia is always a good starting point . Mind mapping is a passion , and one of the strongest drivers behind these blogs . Plan to explore it in more depth to post , advice , talk about computer mind maps , and much more . Just be sure to keep visiting . Please give a clear chance to map your mind .
Example Mind Mapping :
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1- What is Mind Mapping ? In addition , How to Get Started Immediately Brainpower ?
A mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps organize information , helping you to better analyze , understand , synthesize , recall and generate new ideas . As with every great idea , its strength lies in its simplicity .
In a mind map , the information is organized in a way that is very similar to how your mind actually works . Since it is both an analytical and artistic activity , it engages your brain in a much richer way , which aids in all of its cognitive functions . And most of all , it ’s fun !
A mind map presents , in a visual way , the basic elements and techniques of how to create mind maps . I know this might sound a little annoying at first , but bear with me : Once you break the ingrained habit of taking written notes , you will not look back .
2- Why can we use mind maps ?
Take notes - brainstorm ( individually or in groups ) - problem - solve - study and memorize – plan Researching and consolidating information from multiple sources - presenting information - gaining insight into complex topics - jog your creativity .
It is hard to do justice to the number of uses mind maps can have - the truth is , they can help clarify your thinking about almost anything , in many different contexts : personal , family , educational , or business . Plan your day or your life , summarize a book , launch a project , plan and create presentations , write blog posts to get the ideas you need .
3- How to Draw a Mind Map ?
A- Start in the middle of a blank page , write or sketch the idea I intend to develop . And I suggest using the page in landscape orientation .
B- Developing relevant sub - topics on this central topic , and linking each of them to the center with a line .
C- Repeat the same process for the subtopics , creating lower - level subtopics as we see fit , and linking each to the corresponding subtopic .
D- Use colors , graphics and icons a lot . Drawing is as visual as possible , and your mind will thank you . * * * * * Keep the topic labels as short as possible , and keep them in one word - or better yet , just a picture .
E- Especially on early mind maps , the temptation to write something completely is exceptional , but always look for opportunities to condense it into one word or number - your mind map will be more effective that way .
F- Change text size , color , and alignment . Change the thickness and length of the lines . Offer as many visual cues as possible to emphasize the important points . Every little part helps engage your mind .
4- AT THE END :
Mind Maps is a fascinating and very rich topic - this post just scratches the surface . If you want more reference material now , Wikipedia is always a good starting point . Mind mapping is a passion , and one of the strongest drivers behind these blogs . Plan to explore it in more depth to post , advice , talk about computer mind maps , and much more . Just be sure to keep visiting . Please give a clear chance to map your mind .
Example Mind Mapping :
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20235 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Learning Launch
Challenge
I ’m technical consultant Coordinator for a security information consultancy company , the objective of my project was to create a training program for new employees ( students ) . The main problems that I faced were :
1 . Technology we managed is not public or studied by persons in the University 2 . Technical concepts are really complex , sometimes people forget what they learned . 3 . My goal was to reduce the learning path from 1 year to 6 months
Selection
I asked to all Consultants of Latin America ( around 10 people ) about the main issues they faced during their learning paths . Through design thinking sessions I realized that :
1 . They forget technical concepts when they not associate to something real 2 . They forget technical concepts when they not practice them 3 . They just go to specific technical details just in case they faced problems
Application
After the insights I received from Latin America Consultants I built and applied the following learning path :
1 . E - learning . This tool exists all the time and it ’s a good introduction for consultants . What I change was the order and I group into 5 modules . 2 . Face to face presentation . One sr Consultant has to make a face to face session in which he will make a short presentation of the topics that students studied from the e - learnings . At this point Sr Consultants has to solve student ’s questions . 3 . Teaching material . All modules closed with a dynamic in which sr Consultants shows an example of the real life that is an analogy of the material they studied . 4 . Check - point . It is like a tricky exam in which students with some issues presented that students have to solve . 5 . Assessments . Once student has finished check - points they should be able to present the topic to other team members .
Insight
By applying the learning launch tool , I identified that the points described in application were really useful for students , however some of the checkpoints have to be improved , considering that some topics were not covered , or maybe were understood not correctly by students . Some of the assessments were useful to let students know their lack of knowledge and also the things they adopted correctly .
Approach
After the program was applied I realized that first students took 8 months to complete the entire program , then when I correct some presentations , checkpoints new students were able to end the course in 6 months .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Learning Launch
Challenge
I ’m technical consultant Coordinator for a security information consultancy company , the objective of my project was to create a training program for new employees ( students ) . The main problems that I faced were :
1 . Technology we managed is not public or studied by persons in the University 2 . Technical concepts are really complex , sometimes people forget what they learned . 3 . My goal was to reduce the learning path from 1 year to 6 months
Selection
I asked to all Consultants of Latin America ( around 10 people ) about the main issues they faced during their learning paths . Through design thinking sessions I realized that :
1 . They forget technical concepts when they not associate to something real 2 . They forget technical concepts when they not practice them 3 . They just go to specific technical details just in case they faced problems
Application
After the insights I received from Latin America Consultants I built and applied the following learning path :
1 . E - learning . This tool exists all the time and it ’s a good introduction for consultants . What I change was the order and I group into 5 modules . 2 . Face to face presentation . One sr Consultant has to make a face to face session in which he will make a short presentation of the topics that students studied from the e - learnings . At this point Sr Consultants has to solve student ’s questions . 3 . Teaching material . All modules closed with a dynamic in which sr Consultants shows an example of the real life that is an analogy of the material they studied . 4 . Check - point . It is like a tricky exam in which students with some issues presented that students have to solve . 5 . Assessments . Once student has finished check - points they should be able to present the topic to other team members .
Insight
By applying the learning launch tool , I identified that the points described in application were really useful for students , however some of the checkpoints have to be improved , considering that some topics were not covered , or maybe were understood not correctly by students . Some of the assessments were useful to let students know their lack of knowledge and also the things they adopted correctly .
Approach
After the program was applied I realized that first students took 8 months to complete the entire program , then when I correct some presentations , checkpoints new students were able to end the course in 6 months .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10855 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool : Storytelling
Challenge & Selection The design thinking tool that I selected was Storytelling as felt it to be apt for approaching my business problem . By using this tool I was able to create a common ground of understanding and comprehension which inturn helped me to overcome my problem in an easier way . I am the entrepreneur of a firm known as BoonTampon which manufactures and sells tampons for women . My business mainly faced a problem of “ Trust ” as most women found it to be an issue to switch from the traditional sanitary pads to the new age tampons . Tampons saw no acceptance in the society due to which I saw to be a grave problem in my business as if it were to continue at this note , my business would never bloom . Consumer trust and satisfaction is the most important thing that any firm should strive for , and my business needed help exactly here . Thus , I chose the tool of storytelling in order to gain consumer trust , by narrating to them the pros of a tampon as against the cons a sanitary pad . Application To bring light on the contrast and advantages of a tampon over a sanitary pad I first narrated the adverse effects of plastic that goes into the making of sanitary pads . I narrated a story of a girl who used a sanitary napkin for a prolonged period because of which she suffered from urinary tract diseases and other fungal infections which became painful and difficult to bear . She also had to undergo a surgery which was not only expensive but also very painful . This was one of the instances that I narrated as a part of my narrative . The second instance that I narrated was how one of the customers who was a current user of my product , found it more convenient to carry tampons rather than sanitary napkins during her travel and she also considered it to be more easily disposable than the latter . Adding on to the story , I also spoke about how sanitary napkins were more harmful to the environment in terms of decomposition , and on the other hand the tampons that my firm produced were biodegradable which , therefore , did not affect the environment adversely . Compiling all of this I made a story which mainly focused on social ,
emotional and health hemisphere of individuals , which was made a propaganda through a video campaign mainly through social media . Insight As a result of my video campaign and through social media , I was able to arrange for a seminar where I got an opportunity to meet people who appreciated my product and also people who were eager on gaining more information about “ BoonTampon ” . Through this I was able to understand that my customers liked the product but they had a problem with the packaging and thus wanted it to be improved . Therefore , I changed the packaging from a plastic packet to a cardboard box . This inturn increased the sales of my product and through the tool of storytelling I was able to combat the problem of ‘ building trust ’ and also create a greater consumer base for my product . Therefore , I realised that storytelling as a tool has a broad hemisphere which helps in convincing a larger group of people in a more effective and an easier way . Approach If in the future I come across any other business issue I would use visualization as a tool because I believe that if storytelling can be pitched to a large number of people , visualization could also be approached to a larger consumer base . Additionally , I would also like to change my approach as I would like to try a new tool in order to understand and compare the tools already used and then apply the more effective one in future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool : Storytelling
Challenge & Selection The design thinking tool that I selected was Storytelling as felt it to be apt for approaching my business problem . By using this tool I was able to create a common ground of understanding and comprehension which inturn helped me to overcome my problem in an easier way . I am the entrepreneur of a firm known as BoonTampon which manufactures and sells tampons for women . My business mainly faced a problem of “ Trust ” as most women found it to be an issue to switch from the traditional sanitary pads to the new age tampons . Tampons saw no acceptance in the society due to which I saw to be a grave problem in my business as if it were to continue at this note , my business would never bloom . Consumer trust and satisfaction is the most important thing that any firm should strive for , and my business needed help exactly here . Thus , I chose the tool of storytelling in order to gain consumer trust , by narrating to them the pros of a tampon as against the cons a sanitary pad . Application To bring light on the contrast and advantages of a tampon over a sanitary pad I first narrated the adverse effects of plastic that goes into the making of sanitary pads . I narrated a story of a girl who used a sanitary napkin for a prolonged period because of which she suffered from urinary tract diseases and other fungal infections which became painful and difficult to bear . She also had to undergo a surgery which was not only expensive but also very painful . This was one of the instances that I narrated as a part of my narrative . The second instance that I narrated was how one of the customers who was a current user of my product , found it more convenient to carry tampons rather than sanitary napkins during her travel and she also considered it to be more easily disposable than the latter . Adding on to the story , I also spoke about how sanitary napkins were more harmful to the environment in terms of decomposition , and on the other hand the tampons that my firm produced were biodegradable which , therefore , did not affect the environment adversely . Compiling all of this I made a story which mainly focused on social ,
emotional and health hemisphere of individuals , which was made a propaganda through a video campaign mainly through social media . Insight As a result of my video campaign and through social media , I was able to arrange for a seminar where I got an opportunity to meet people who appreciated my product and also people who were eager on gaining more information about “ BoonTampon ” . Through this I was able to understand that my customers liked the product but they had a problem with the packaging and thus wanted it to be improved . Therefore , I changed the packaging from a plastic packet to a cardboard box . This inturn increased the sales of my product and through the tool of storytelling I was able to combat the problem of ‘ building trust ’ and also create a greater consumer base for my product . Therefore , I realised that storytelling as a tool has a broad hemisphere which helps in convincing a larger group of people in a more effective and an easier way . Approach If in the future I come across any other business issue I would use visualization as a tool because I believe that if storytelling can be pitched to a large number of people , visualization could also be approached to a larger consumer base . Additionally , I would also like to change my approach as I would like to try a new tool in order to understand and compare the tools already used and then apply the more effective one in future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17927 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Mind Mapping
Challenge & Selection I am part of the “ Style Leading ” project that seeks to connect people through learning of new internet technologies , like web design , web development , among others . We have created various communication channels for this project , including face - to - face and online sessions . In these sessions , we present new topics using practices and workshops . Our goal is to create a larger community and to generate engagement and new knowledge for the participants of each session . With the knowledge , members will be able to create their own technology - based projects and generate income . During the first weeks of the project , it had a steady growth in the number of participants in each session , but then new members stopped arriving . We did not understand what could be the reason why new members were not arriving . Selection This is why we use the Mind Mapping tool . We must start by better understanding the problem and Mind Mapping it makes it easier for us to identify patterns and characteristics into the behaviors , needs and objectives of each member . Application We started obtaining information from the current members of the program and from those knew about the program and did n’t enroll or participate actively . We were able to identify how people perceived the benefits of the project and how they applied it or not within their work and personal environment . In the data analysis , it allowed us to segment people according to their personal characteristics with reference to how they create their own barriers and motivations based on the benefits of the project . Only after this research we finally asked , “ what if … ? ” and started generating ideas and creating and launching different small projects in order to have our minimum viable product of the program ready for launch . One of the ideas that emerged , one of my favorites , was called “ Ritmo ” . A solution that allows members and non - members to have all the information of the project and its different sessions per week and per month , where they can participate in the session at the most convenient time based on the objectives and needs of each member . Another product they created was “ The Challenge ” . This allows members to create new projects based on the workshops they have participated in and , thus , are able to promote
their work and get feedback from other members , allowing them to improve their project before launching it on the market . Insight Now , the “ Style Leading ” project has more control since the number of people participating in each session is more predictable and it is possible to have a more complete schedule of activities . Now , it is possible to have sessions with workshops focused on helping members meet the objectives of each session . The project has excellent growth , new members are at least 34 % every month and more than 92 % of members continue to actively participate in sessions after 12 months . 64 % of the members manage to improve their income after 8 months of actively participating in the sessions , either because they create a successful project , or they get a better job position based on their new knowledge and constant learning . Approach In design thinking , we use the mind mapping process to capture and represent the minds of our members . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Mind Mapping
Challenge & Selection I am part of the “ Style Leading ” project that seeks to connect people through learning of new internet technologies , like web design , web development , among others . We have created various communication channels for this project , including face - to - face and online sessions . In these sessions , we present new topics using practices and workshops . Our goal is to create a larger community and to generate engagement and new knowledge for the participants of each session . With the knowledge , members will be able to create their own technology - based projects and generate income . During the first weeks of the project , it had a steady growth in the number of participants in each session , but then new members stopped arriving . We did not understand what could be the reason why new members were not arriving . Selection This is why we use the Mind Mapping tool . We must start by better understanding the problem and Mind Mapping it makes it easier for us to identify patterns and characteristics into the behaviors , needs and objectives of each member . Application We started obtaining information from the current members of the program and from those knew about the program and did n’t enroll or participate actively . We were able to identify how people perceived the benefits of the project and how they applied it or not within their work and personal environment . In the data analysis , it allowed us to segment people according to their personal characteristics with reference to how they create their own barriers and motivations based on the benefits of the project . Only after this research we finally asked , “ what if … ? ” and started generating ideas and creating and launching different small projects in order to have our minimum viable product of the program ready for launch . One of the ideas that emerged , one of my favorites , was called “ Ritmo ” . A solution that allows members and non - members to have all the information of the project and its different sessions per week and per month , where they can participate in the session at the most convenient time based on the objectives and needs of each member . Another product they created was “ The Challenge ” . This allows members to create new projects based on the workshops they have participated in and , thus , are able to promote
their work and get feedback from other members , allowing them to improve their project before launching it on the market . Insight Now , the “ Style Leading ” project has more control since the number of people participating in each session is more predictable and it is possible to have a more complete schedule of activities . Now , it is possible to have sessions with workshops focused on helping members meet the objectives of each session . The project has excellent growth , new members are at least 34 % every month and more than 92 % of members continue to actively participate in sessions after 12 months . 64 % of the members manage to improve their income after 8 months of actively participating in the sessions , either because they create a successful project , or they get a better job position based on their new knowledge and constant learning . Approach In design thinking , we use the mind mapping process to capture and represent the minds of our members . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16966 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant
information .
In times of coronavirus and quarantine , many businesses have been
affected . One of them is that of school classes . Emphasizing the private
classes , which are those reinforcement classes that students receive
personally after school . In Peru there are more than 10 million students
of school age . If we consider that 15 % belong to the high and medium
high socioeconomic levels , we can infer that there are more than 1.5
million children who are potential students of private classes .
That is the volume of students who could receive private classes in
subjects such as English , mathematics or physics , but due to social
distancing they have not been able to continue with the classes . This
affects not only the performance of the students , but also the income
of the teachers who saw an additional income in their private classes .
As of 2016 there were more than 500,000 teachers in the country . With
which , we could consider that 15 % of them give private classes to
children from the classes with the highest economic power in the
country , we would be talking that 75,000 families were affected by not
continuing to teach private classes .
The challenge then is to define how these private teachers can be
helped to continue teaching but using digital tools , so that they would
not have to visit each home exposing other families to a possible
contagion of the virus , and neither would they expose themselves to
being infected . It should be noted that many teachers tried to follow
their classes using free tools such as zoom or teams , but they have
shortcomings since it does not allow having any data of the student-
teacher interaction in the class . Whereas when the student receives
classes at home , the father knows that the child is studying because he
can verify that the teacher spent a certain time with him and sees the
progress in each lesson .
2 . Selection : In your own words , briefly describe the tool you
selected ( e.g. , what it is and why you selected it for your
challenge -- including any appropriate video lecture
references ) .
The tool I used is mind mapping . First , teachers have a perspective
in which they need to continue teaching but they also need to give
value to their classes , make the hours that students dedicate to
classes tangible , in addition to being able to follow up on the topics
that are developed . They might even have the topics or assignments
that students receive at school earlier to be able to work the class
based on those challenges . I got these insights by talking to private
tutors who are not working . They told me that they currently use
tools such as zoom but that it is basically a conversation class and
that they have no record of the evolution of the classes . In addition ,
as online classes the number of classes has decreased and with it , its
economy has been affected .
In the case of parents , they are concerned that students do not pay
attention , especially younger children who are quickly distracted . In
addition , they would like to see something more tangible than a call
for private classes , something that gives them the peace of mind
that their investment is being used by their children . Application :
3 . Describe how you applied the tool you selected to your
challenge ( e.g. , what you did and how the tool was applied
effectively or ineffectively ) .
Through mind mapping , a virtual workshop was held with teachers
and parents . Different ideas were placed on how virtual classes
could be better used , how parents would feel more confident , what
tools are most useful for teachers and also for students , the
advantages and disadvantages of teaching through communication
platforms , etc . In the end they had to answer 3 questions :
Parents :
- What worries you about private lessons online ?
- How would you feel that your investment is being well used ?
- What opportunities for improvement do you find in private classes ?
Either remotely or in person .
Teachers :
- What worries you about private lessons online ?
- What tools would be useful for them to see the performance of
their students ?
- What opportunities for improvement do you find in private classes ?
Either remotely or in person .
4 . Insight : Describe the insight you gained from applying the
tool you selected to your challenge ( e.g. , how an insight
affected your thinking about the challenge and about design
thinking more broadly ) .
The insights we find is that what worries parents the most is that
children do not pay attention to classes . And on the teachers side ,
there is nothing tangible that parents can see to demonstrate that
classes are being well used by students . As you can see , these two
points coincide in that the proposal to work must respond to that
need and that it is not so distant since both insights agree that they
must find value for the private classes .
5 . Approach : Describe what you might do differently next time
-- applying the same tool you selected or a different one --
and the reason(s ) why .
Something that would have done differently would be to include the
children , who although they are not the client , since the parents pay for
the classes , are the users and could also contribute ideas at the time of
mind mapping to find out to what extent their needs or thoughts they can
also align to the insights found between parents and teachers .
In conclusion , for the next steps in the design thinking process , a digital
platform could be tested that allows all teachers to connect and be able to
keep track of their students , while parents can see what topics have been
developed . You can even use behavioral desing and gamification
techniques for the student to take tests and reflect their progress in the
different classes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant
information .
In times of coronavirus and quarantine , many businesses have been
affected . One of them is that of school classes . Emphasizing the private
classes , which are those reinforcement classes that students receive
personally after school . In Peru there are more than 10 million students
of school age . If we consider that 15 % belong to the high and medium
high socioeconomic levels , we can infer that there are more than 1.5
million children who are potential students of private classes .
That is the volume of students who could receive private classes in
subjects such as English , mathematics or physics , but due to social
distancing they have not been able to continue with the classes . This
affects not only the performance of the students , but also the income
of the teachers who saw an additional income in their private classes .
As of 2016 there were more than 500,000 teachers in the country . With
which , we could consider that 15 % of them give private classes to
children from the classes with the highest economic power in the
country , we would be talking that 75,000 families were affected by not
continuing to teach private classes .
The challenge then is to define how these private teachers can be
helped to continue teaching but using digital tools , so that they would
not have to visit each home exposing other families to a possible
contagion of the virus , and neither would they expose themselves to
being infected . It should be noted that many teachers tried to follow
their classes using free tools such as zoom or teams , but they have
shortcomings since it does not allow having any data of the student-
teacher interaction in the class . Whereas when the student receives
classes at home , the father knows that the child is studying because he
can verify that the teacher spent a certain time with him and sees the
progress in each lesson .
2 . Selection : In your own words , briefly describe the tool you
selected ( e.g. , what it is and why you selected it for your
challenge -- including any appropriate video lecture
references ) .
The tool I used is mind mapping . First , teachers have a perspective
in which they need to continue teaching but they also need to give
value to their classes , make the hours that students dedicate to
classes tangible , in addition to being able to follow up on the topics
that are developed . They might even have the topics or assignments
that students receive at school earlier to be able to work the class
based on those challenges . I got these insights by talking to private
tutors who are not working . They told me that they currently use
tools such as zoom but that it is basically a conversation class and
that they have no record of the evolution of the classes . In addition ,
as online classes the number of classes has decreased and with it , its
economy has been affected .
In the case of parents , they are concerned that students do not pay
attention , especially younger children who are quickly distracted . In
addition , they would like to see something more tangible than a call
for private classes , something that gives them the peace of mind
that their investment is being used by their children . Application :
3 . Describe how you applied the tool you selected to your
challenge ( e.g. , what you did and how the tool was applied
effectively or ineffectively ) .
Through mind mapping , a virtual workshop was held with teachers
and parents . Different ideas were placed on how virtual classes
could be better used , how parents would feel more confident , what
tools are most useful for teachers and also for students , the
advantages and disadvantages of teaching through communication
platforms , etc . In the end they had to answer 3 questions :
Parents :
- What worries you about private lessons online ?
- How would you feel that your investment is being well used ?
- What opportunities for improvement do you find in private classes ?
Either remotely or in person .
Teachers :
- What worries you about private lessons online ?
- What tools would be useful for them to see the performance of
their students ?
- What opportunities for improvement do you find in private classes ?
Either remotely or in person .
4 . Insight : Describe the insight you gained from applying the
tool you selected to your challenge ( e.g. , how an insight
affected your thinking about the challenge and about design
thinking more broadly ) .
The insights we find is that what worries parents the most is that
children do not pay attention to classes . And on the teachers side ,
there is nothing tangible that parents can see to demonstrate that
classes are being well used by students . As you can see , these two
points coincide in that the proposal to work must respond to that
need and that it is not so distant since both insights agree that they
must find value for the private classes .
5 . Approach : Describe what you might do differently next time
-- applying the same tool you selected or a different one --
and the reason(s ) why .
Something that would have done differently would be to include the
children , who although they are not the client , since the parents pay for
the classes , are the users and could also contribute ideas at the time of
mind mapping to find out to what extent their needs or thoughts they can
also align to the insights found between parents and teachers .
In conclusion , for the next steps in the design thinking process , a digital
platform could be tested that allows all teachers to connect and be able to
keep track of their students , while parents can see what topics have been
developed . You can even use behavioral desing and gamification
techniques for the student to take tests and reflect their progress in the
different classes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22552 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Challenge & Selection I have selected the Mind Mapping tool . I used this Mind Mapping tool to identify the What Is for a new initiative within my organization . This initiative is for how customers will interact in the future with our worldwide contact centers . As a note , this is my first attempt to use Mind Mapping . For this initiative , we used Mind Mapping Tool to look for and identify patterns within the group ’s ideas . Secondly the Mind Mapping Tool identified insights and these insights will bring out more innovative solutions . The Mind Mapping tool process starts with taking input from qualitative data , customer stories / diaries , ethnographic interview results or even output from projective techniques . That data are then collected and fed into the Mind Mapping Tool process . This process will create the actual Mind Map and finally a design criteria statement . The design criteria statement asks , “ If anything were possible , what criteria would your new design meet ? ” Then all of these artifacts are moved into the What If ? Stage , where we can continue the process of Design thinking . Application We started by meeting in a small office with a whiteboard . We first talked about the design challenge and I briefly discussed how we would create the Mind Map . As input to our Mind Map , we used qualitative data and customer stories . The qualitative data was sent out prior to the meeting via email and we invited customers to the meeting who could share their stories . We took turns writing the “ good stuff ” from the data input on the white board , not really paying attention to how things were grouped . Next we grouped into related clusters by erasing and re - writing the thoughts in a single cluster . From here , we stepped back from the whiteboard and began to discover what implied by each cluster by
asking “ So What ? ” We wrote the answer to each “ So What ? ” above each cluster and then started to determine the relationships of different clusters , drawing lines between them . We did not create a Design Criteria statement , but instead used the Mind Map as our input into the “ What If ” portion of Design Thinking . Insight & Approach The biggest insight I had from performing a Mind Map is that this tool helps make sense of the data . We had so much data that came in prior to stating with the tool , many insights from our customers and vast amounts of qualitative data . All these data seemed massive and disparate until we started the grouping process . Once we had grouped them , we could begin to see the patterns and produce meaningful insight . I found that pulling in the customers to get their input was extremely useful for discovering ideas we had not considered . Next time , I will use a Mind Mapping process more similar to the Yard Sale approach outlined in the lecture . Specifically , we worked in groups through the whole process and the process outlined in the lecture puts people in groups much later . I think that approach avoids any “ heard mentality ” thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Challenge & Selection I have selected the Mind Mapping tool . I used this Mind Mapping tool to identify the What Is for a new initiative within my organization . This initiative is for how customers will interact in the future with our worldwide contact centers . As a note , this is my first attempt to use Mind Mapping . For this initiative , we used Mind Mapping Tool to look for and identify patterns within the group ’s ideas . Secondly the Mind Mapping Tool identified insights and these insights will bring out more innovative solutions . The Mind Mapping tool process starts with taking input from qualitative data , customer stories / diaries , ethnographic interview results or even output from projective techniques . That data are then collected and fed into the Mind Mapping Tool process . This process will create the actual Mind Map and finally a design criteria statement . The design criteria statement asks , “ If anything were possible , what criteria would your new design meet ? ” Then all of these artifacts are moved into the What If ? Stage , where we can continue the process of Design thinking . Application We started by meeting in a small office with a whiteboard . We first talked about the design challenge and I briefly discussed how we would create the Mind Map . As input to our Mind Map , we used qualitative data and customer stories . The qualitative data was sent out prior to the meeting via email and we invited customers to the meeting who could share their stories . We took turns writing the “ good stuff ” from the data input on the white board , not really paying attention to how things were grouped . Next we grouped into related clusters by erasing and re - writing the thoughts in a single cluster . From here , we stepped back from the whiteboard and began to discover what implied by each cluster by
asking “ So What ? ” We wrote the answer to each “ So What ? ” above each cluster and then started to determine the relationships of different clusters , drawing lines between them . We did not create a Design Criteria statement , but instead used the Mind Map as our input into the “ What If ” portion of Design Thinking . Insight & Approach The biggest insight I had from performing a Mind Map is that this tool helps make sense of the data . We had so much data that came in prior to stating with the tool , many insights from our customers and vast amounts of qualitative data . All these data seemed massive and disparate until we started the grouping process . Once we had grouped them , we could begin to see the patterns and produce meaningful insight . I found that pulling in the customers to get their input was extremely useful for discovering ideas we had not considered . Next time , I will use a Mind Mapping process more similar to the Yard Sale approach outlined in the lecture . Specifically , we worked in groups through the whole process and the process outlined in the lecture puts people in groups much later . I think that approach avoids any “ heard mentality ” thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20781 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
The organization I work for runs a week long BootCamp as the main onboarding program for all new hires . It is a great program packed with information and presentations . It is designed for all employees . One of the challenges we face is that managers feel it lacks information for them in their day to day management tasks . This is not well covered in the BootCamp content as it does not apply to all new hire employees . As part of the Human Resources team , our project is to find a way to better onboard our new managers .
Selection
With some discussion , we explored the problem we faced and were clear the What Is of our problem . Our goal was to look for patterns and insights that may help us see what a better onboard program enhanced with manager specific content will look like . We used the Mind Mapping tool in our meeting discussion to help us achieve that .
Application
On the Idea Wall in our meeting room , we first put up a few categories of tasks that managers need to undertake and are not covered in the current BootCamp program . We then put sticky notes of specific tasks under each category . For ones that did n’t fit any category , we still put them on the wall . Quickly the wall was full of sticky notes with tasks that were obvious to most of us and quite a few that were not so obvious . Once we moved them around the categories they fell under and discussed them further , it became clear to us that once we find an effective way of incorporating them , either through a guide document , a video post , or a blog , they will great improve our onboarding content to the new managers coming into the organization .
Insight
In our exercise , the Mind Mapping tool certainly helped us identify connections and patterns as we brainstormed ideas . It led to a more creative solution to our challenge of designing a component of onboarding mangers that complemented our current generic BootCamp program for all new hires . It was an effective tool that guided us to the What If phase of our problem .
Approach
As we focused on using Mind Mapping to look for pattern and insights in our ideas , we were aware that other tools that we did n’t use and could help us , such as using secondary research , speaking to experts and looking at what other similar organizations have done in their approaches to onboard managers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
The organization I work for runs a week long BootCamp as the main onboarding program for all new hires . It is a great program packed with information and presentations . It is designed for all employees . One of the challenges we face is that managers feel it lacks information for them in their day to day management tasks . This is not well covered in the BootCamp content as it does not apply to all new hire employees . As part of the Human Resources team , our project is to find a way to better onboard our new managers .
Selection
With some discussion , we explored the problem we faced and were clear the What Is of our problem . Our goal was to look for patterns and insights that may help us see what a better onboard program enhanced with manager specific content will look like . We used the Mind Mapping tool in our meeting discussion to help us achieve that .
Application
On the Idea Wall in our meeting room , we first put up a few categories of tasks that managers need to undertake and are not covered in the current BootCamp program . We then put sticky notes of specific tasks under each category . For ones that did n’t fit any category , we still put them on the wall . Quickly the wall was full of sticky notes with tasks that were obvious to most of us and quite a few that were not so obvious . Once we moved them around the categories they fell under and discussed them further , it became clear to us that once we find an effective way of incorporating them , either through a guide document , a video post , or a blog , they will great improve our onboarding content to the new managers coming into the organization .
Insight
In our exercise , the Mind Mapping tool certainly helped us identify connections and patterns as we brainstormed ideas . It led to a more creative solution to our challenge of designing a component of onboarding mangers that complemented our current generic BootCamp program for all new hires . It was an effective tool that guided us to the What If phase of our problem .
Approach
As we focused on using Mind Mapping to look for pattern and insights in our ideas , we were aware that other tools that we did n’t use and could help us , such as using secondary research , speaking to experts and looking at what other similar organizations have done in their approaches to onboard managers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13346 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge
I am a university student doing bachelor ’s in environmental sciences and have great concern for ecosystem and our environment that is being polluted due to number of anthropogenic activities ; one being the excessive use of non - biodegradable plastic bags and plastic bottles . Our small organization basically promotes the idea of recyclable and biodegradable products by selling them in the market at rates lower than usual non - biodegradable items . But the challenge we opted for after I attended this course of design thinking was to generate a higher profit from our greener business by making people aware of the importance of the use of biodegradable product items and compete with the other pollution generating products based on parameters such as quality and sustainability approach highlighting the key aspects of plastic pollution . So , basically the challenge was to increase our prices by 20 - 30 % and then almost double the profit by using the below mentioned design thinking tool .
Selection
The design thinking tool that we selected to promote our greener business idea was the use of ‘ storytelling ’ . We selected this tool as our business strategy because storytelling conveys the purpose and businesses with purpose are noticed and win the loyalty of their consumers . So , as we are doing a greener business , we can convince people by engaging them in our story because issues related to plastic pollution are faced on both local and regional level and sometimes on the global level too . Everyone must live in the same environment and would face the health risks generated from the use of non - biodegradable products . So , we targeted both the intrinsic and extrinsic values of environment to make people grasp the idea of a greener product and how it will save them from several health risks leading to sustainable ecosystems and communities .
Application
For the application of this design thinking tool we targeted different audiences and divided our management team into five groups . We conducted surveys observing the usual practices of people belonging to varied classes , analyzed their patterns of consumptions of various non - biodegradable products such as plastic bottles and plastic bags . We came to know that the plastic bottles are comparatively purchased higher by the people with strong economic status whereas , the use of plastic bags is similar for every income class .
Then , we conducted clean up drives for plastic pollution engaging people in our story that how people round the globe are at a higher risk of diseases through all this pollution and how the marine life and biota gets affected by the plastics making organisms suffocate . People were also taken on an imaginative journey depicting the fact that how our surroundings will look like if we kept on polluting our environment as we are doing right now . We made people realize that the aesthetics of environment for which we do n’t even pay a single penny / dollar or rupee has its intrinsic value that they can easily pay by using the non - biodegradable items that will counter all these problems . People were encouraged emotionally by stating how some of close relatives and their pets suffered from the effects of plastics . We told them that how these remain in the environment for very long
periods leading to deaths by adding to the soil pollution and then hazardous chemicals making their way to human food chains by giving them real - life examples . The surveys and drives also targeted the market that was involved in selling of non - biodegradable items and convinced them through green product ideology with minimal or no waste generation hence reducing the abatement costs automatically .
Insight
By employing the use of this tool , we learnt that storytelling has a major impact on consumer- based products . When we came up with an idea that has a story behind it and was meant to solve a problem that public is facing at large these days , the consumers and stakeholders understand that why the product is worth paid for . Moreover , when we work with a community - based incentive for welfare of people the workers work more passionately and efficiently making the targets easy to meet in the given time frame . This tool provided us with the competitive advantage and proved to be the best marketing tool as well because the story or theme on which our greener product was based on , was relevant to every human being . Our themed incentive - based story attained the attention of both consumers and stakeholders and people became willing to pay more for our greener products and even began to prefer it on the ordinary non - biodegradable stuff . So , our challenge was achieved with surprisingly very good results .
Approach
Now , we are motivated to use this design thinking tool for our future challenges generating more of such green designs and making sustainable products available to consumers ; gaining their trust through the same tool . Our team has learnt a lot through the applicability of storytelling in our business employing different design thinking activities to communicate our story . Therefore , we will be at ease in using this approach and insight attained for our future green product designs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge
I am a university student doing bachelor ’s in environmental sciences and have great concern for ecosystem and our environment that is being polluted due to number of anthropogenic activities ; one being the excessive use of non - biodegradable plastic bags and plastic bottles . Our small organization basically promotes the idea of recyclable and biodegradable products by selling them in the market at rates lower than usual non - biodegradable items . But the challenge we opted for after I attended this course of design thinking was to generate a higher profit from our greener business by making people aware of the importance of the use of biodegradable product items and compete with the other pollution generating products based on parameters such as quality and sustainability approach highlighting the key aspects of plastic pollution . So , basically the challenge was to increase our prices by 20 - 30 % and then almost double the profit by using the below mentioned design thinking tool .
Selection
The design thinking tool that we selected to promote our greener business idea was the use of ‘ storytelling ’ . We selected this tool as our business strategy because storytelling conveys the purpose and businesses with purpose are noticed and win the loyalty of their consumers . So , as we are doing a greener business , we can convince people by engaging them in our story because issues related to plastic pollution are faced on both local and regional level and sometimes on the global level too . Everyone must live in the same environment and would face the health risks generated from the use of non - biodegradable products . So , we targeted both the intrinsic and extrinsic values of environment to make people grasp the idea of a greener product and how it will save them from several health risks leading to sustainable ecosystems and communities .
Application
For the application of this design thinking tool we targeted different audiences and divided our management team into five groups . We conducted surveys observing the usual practices of people belonging to varied classes , analyzed their patterns of consumptions of various non - biodegradable products such as plastic bottles and plastic bags . We came to know that the plastic bottles are comparatively purchased higher by the people with strong economic status whereas , the use of plastic bags is similar for every income class .
Then , we conducted clean up drives for plastic pollution engaging people in our story that how people round the globe are at a higher risk of diseases through all this pollution and how the marine life and biota gets affected by the plastics making organisms suffocate . People were also taken on an imaginative journey depicting the fact that how our surroundings will look like if we kept on polluting our environment as we are doing right now . We made people realize that the aesthetics of environment for which we do n’t even pay a single penny / dollar or rupee has its intrinsic value that they can easily pay by using the non - biodegradable items that will counter all these problems . People were encouraged emotionally by stating how some of close relatives and their pets suffered from the effects of plastics . We told them that how these remain in the environment for very long
periods leading to deaths by adding to the soil pollution and then hazardous chemicals making their way to human food chains by giving them real - life examples . The surveys and drives also targeted the market that was involved in selling of non - biodegradable items and convinced them through green product ideology with minimal or no waste generation hence reducing the abatement costs automatically .
Insight
By employing the use of this tool , we learnt that storytelling has a major impact on consumer- based products . When we came up with an idea that has a story behind it and was meant to solve a problem that public is facing at large these days , the consumers and stakeholders understand that why the product is worth paid for . Moreover , when we work with a community - based incentive for welfare of people the workers work more passionately and efficiently making the targets easy to meet in the given time frame . This tool provided us with the competitive advantage and proved to be the best marketing tool as well because the story or theme on which our greener product was based on , was relevant to every human being . Our themed incentive - based story attained the attention of both consumers and stakeholders and people became willing to pay more for our greener products and even began to prefer it on the ordinary non - biodegradable stuff . So , our challenge was achieved with surprisingly very good results .
Approach
Now , we are motivated to use this design thinking tool for our future challenges generating more of such green designs and making sustainable products available to consumers ; gaining their trust through the same tool . Our team has learnt a lot through the applicability of storytelling in our business employing different design thinking activities to communicate our story . Therefore , we will be at ease in using this approach and insight attained for our future green product designs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12939 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Socorro Carlos – Final Assignment – design thinking @ coursera
Visualization Tool – Reflection on Beauty
Pattern
Problem Statement : The Challenge In a daily basis , society is bombarded with media information that dictates beauty patterns . Constantly , men and women of all ages are being told what is the accepted human pattern that they must belong , suffering from the consequences of trying to fit into this beauty pattern . For example , the long - term effects once a teenager girl starts to pursue the intangible beauty are widely known and reflect on increased rates of eating disorders just to cite one consequence . In contrast , older women are being heavily attracted to the pursue of the anti - aging era through more aggressive treatments ( surgical and non - surgical treatments ) . However , in this reflection , the hypothesis is that the pursue of beauty may be endless and more than often , it does not bring happiness to those individuals . We all have seen celebrities whose faces seem disfigured due to the high quantity of cosmetic procedures , but they keep going on more . Such globally known examples are Michael Jackson , Jocelyn Wildenstein , and Rodrigo Alves , the Human Ken doll .
In this reflection , it is also accepted the lasting benefits of skincare routines coupled with good lifestyle choices . In another words , the usage of good quality cosmetics brands in a daily skincare routine by itself does only half of the job of keeping a healthy look . It is extremely important that the lifestyle of choice matches the common goal . However , most people expect that the cosmetic products generate not only an amazing effect on their looks , but also a result that shows quickly .
The main challenge is to effectively encourage a lifestyle change that connects the individual to their inner beauty and core values , but also provides information to feed into the self - care of their bodies and deal with aging of their bodies and face , by using social media and/or online tools such as Facebook , Instagram , Tik - Tok and other widely known networking platforms .
The Tool For this challenge , I have chosen the Visualization Tool since it provides a blank canvas for the user to dwell on many aspects they desire and at the same time , focusing on the current topic ( the challenge ) . The objective is to capture any information that flows naturally and with no direction from me – the facilitator ( no guidance will be provided , except by a few information ) on how the user would expect to connect the most important areas of facial beauty to their inner happiness , and how they expect to achieve it . As Megan Cook stated in her video , Visualization is a way [ that people ] communicate in a non - logical manner , and by using this tool , I expect to find categories of people and patterns of problems , and finally , to be able to discover how people expect to deal with the body and facial aging . I also expect to gain insight on the strategies that people may come up with in order to deal with the aging process . Most importantly , as Myers highlights during her speech , the Visualization tool has a major goal to understand the users in a passive manner , and this comes in direct alignment with the Design Thinking practices .
Socorro Carlos – Final Assignment – design thinking @ coursera
Application The user received two pages ( on an A4 size paper ) with a large face draw on it . The first face represents their face now , and the second face represents their face at a future state ( about 20 years into the future ) . Both drawings of faces have no hair and are generalized simple faces with just the contour of the head , lips , nose , eyes and eyebrows . The user was asked to draw / collage / paint / write the parts of the face that brings happiness now . The second face the user was asked to draw / paint / collage / write how they imagine their looks after all this time ( 20 years ) .
Once in possession of the results , I hold several 10 - 15 min interview with each user , individually , to ask about their drawings . At this time of the interview , the question is “ how are you planning to accept the changes that you draw in your face ? ” . After collection of this information , all responses were categorized in groups , patterns and insights were identified .
The categories of groups are divided by age , ethnicity , region ( to capture the influence of weather conditions ) and social status . Additionally , I was able to analyze the results based on easily identifiable concerns for example , if the lips are the most mentioned problem area in terms of happiness and which groups consider that feature the most important . My major interest was to identify which strategies users are planning to deal with the aging process .
Insights Gained & Approach From this exercise , I learned that most people do n’t have a defined strategy on how to deal with the aging process and most of the responses indicate that this is an area of concern that we are not prepared to deal with . While some responses mentioned that they consider performing plastic surgery in the future , there was a consensus on how the surgeries are the last resort and users prefer a gradual skincare routine to prevent major issues in the future .
Some answers included the healthcare aspect ( for instance , skin cancer is a concern specially in the Northern regions , in contrast with South American responses ) . But also , mental health was mentioned in many answers stating that the aging process may cause depression in some , so definitely it is of public interest to take preventative measures to prepare individuals for the future , in terms of skin and body care .
The process in which the Visualization tool was applied seemed to be satisfactory not only because it allowed each user to express themselves more freely , but it allows the user to not be tied to directions , and therefore , the responses were of a varying degree of details and very different from each other . The Visualization tool , as applied in this exercise , benefited on the post - interview . The rationale behind it is that each user was able to express themselves in their unique way , and I needed some degree of quantifiable information in order to categorize the responses . Therefore , when using this type of tool , I recommend the interview or a table - format follow up in order to gather key points , otherwise the exercise becomes very subjective .
Socorro Carlos
11/02/2020
| EMAIL:
ID_NUM:
NAME_STUDENT: Socorro Carlos, Socorro Carlos, Socorro Carlos
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Socorro Carlos – Final Assignment – design thinking @ coursera
Visualization Tool – Reflection on Beauty
Pattern
Problem Statement : The Challenge In a daily basis , society is bombarded with media information that dictates beauty patterns . Constantly , men and women of all ages are being told what is the accepted human pattern that they must belong , suffering from the consequences of trying to fit into this beauty pattern . For example , the long - term effects once a teenager girl starts to pursue the intangible beauty are widely known and reflect on increased rates of eating disorders just to cite one consequence . In contrast , older women are being heavily attracted to the pursue of the anti - aging era through more aggressive treatments ( surgical and non - surgical treatments ) . However , in this reflection , the hypothesis is that the pursue of beauty may be endless and more than often , it does not bring happiness to those individuals . We all have seen celebrities whose faces seem disfigured due to the high quantity of cosmetic procedures , but they keep going on more . Such globally known examples are Michael Jackson , Jocelyn Wildenstein , and Rodrigo Alves , the Human Ken doll .
In this reflection , it is also accepted the lasting benefits of skincare routines coupled with good lifestyle choices . In another words , the usage of good quality cosmetics brands in a daily skincare routine by itself does only half of the job of keeping a healthy look . It is extremely important that the lifestyle of choice matches the common goal . However , most people expect that the cosmetic products generate not only an amazing effect on their looks , but also a result that shows quickly .
The main challenge is to effectively encourage a lifestyle change that connects the individual to their inner beauty and core values , but also provides information to feed into the self - care of their bodies and deal with aging of their bodies and face , by using social media and/or online tools such as Facebook , Instagram , Tik - Tok and other widely known networking platforms .
The Tool For this challenge , I have chosen the Visualization Tool since it provides a blank canvas for the user to dwell on many aspects they desire and at the same time , focusing on the current topic ( the challenge ) . The objective is to capture any information that flows naturally and with no direction from me – the facilitator ( no guidance will be provided , except by a few information ) on how the user would expect to connect the most important areas of facial beauty to their inner happiness , and how they expect to achieve it . As Megan Cook stated in her video , Visualization is a way [ that people ] communicate in a non - logical manner , and by using this tool , I expect to find categories of people and patterns of problems , and finally , to be able to discover how people expect to deal with the body and facial aging . I also expect to gain insight on the strategies that people may come up with in order to deal with the aging process . Most importantly , as Myers highlights during her speech , the Visualization tool has a major goal to understand the users in a passive manner , and this comes in direct alignment with the Design Thinking practices .
Socorro Carlos – Final Assignment – design thinking @ coursera
Application The user received two pages ( on an A4 size paper ) with a large face draw on it . The first face represents their face now , and the second face represents their face at a future state ( about 20 years into the future ) . Both drawings of faces have no hair and are generalized simple faces with just the contour of the head , lips , nose , eyes and eyebrows . The user was asked to draw / collage / paint / write the parts of the face that brings happiness now . The second face the user was asked to draw / paint / collage / write how they imagine their looks after all this time ( 20 years ) .
Once in possession of the results , I hold several 10 - 15 min interview with each user , individually , to ask about their drawings . At this time of the interview , the question is “ how are you planning to accept the changes that you draw in your face ? ” . After collection of this information , all responses were categorized in groups , patterns and insights were identified .
The categories of groups are divided by age , ethnicity , region ( to capture the influence of weather conditions ) and social status . Additionally , I was able to analyze the results based on easily identifiable concerns for example , if the lips are the most mentioned problem area in terms of happiness and which groups consider that feature the most important . My major interest was to identify which strategies users are planning to deal with the aging process .
Insights Gained & Approach From this exercise , I learned that most people do n’t have a defined strategy on how to deal with the aging process and most of the responses indicate that this is an area of concern that we are not prepared to deal with . While some responses mentioned that they consider performing plastic surgery in the future , there was a consensus on how the surgeries are the last resort and users prefer a gradual skincare routine to prevent major issues in the future .
Some answers included the healthcare aspect ( for instance , skin cancer is a concern specially in the Northern regions , in contrast with South American responses ) . But also , mental health was mentioned in many answers stating that the aging process may cause depression in some , so definitely it is of public interest to take preventative measures to prepare individuals for the future , in terms of skin and body care .
The process in which the Visualization tool was applied seemed to be satisfactory not only because it allowed each user to express themselves more freely , but it allows the user to not be tied to directions , and therefore , the responses were of a varying degree of details and very different from each other . The Visualization tool , as applied in this exercise , benefited on the post - interview . The rationale behind it is that each user was able to express themselves in their unique way , and I needed some degree of quantifiable information in order to categorize the responses . Therefore , when using this type of tool , I recommend the interview or a table - format follow up in order to gather key points , otherwise the exercise becomes very subjective .
Socorro Carlos
11/02/2020
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Socorro Carlos",
"Socorro Carlos",
"Socorro Carlos"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11108 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
The challenge was to create a more innovative environment in my campus . With
no one knowing exactly why our institute follows the way of low production of new
technologies , I started out trying to understand better the complexity of the
problem involving departments , students , teachers , companies , politics and
society in creating and motivating creativity on the people inside it . As a student
and 20 years old boy , I had no experience outside math and physics that my
engineering course was teaching me , but had - and still have - motivation to learn
and study things outside my area of expertise . In that way , I joined the student
representation of my course and a research group in the institution to learn
observe and talk with people . At the end of it , I choose to create drawings to
visualize more clearly the complexity of the problem and to share it with
colleagues for insights .
Application
I started out to think in this problem two years ago when I raised that question .
Since then , I did some research on startup and companies cultures , also I started
to understand how the government and the public education administratively
works and why the public workers and students were demotivated to innovate
and to pursue their wills - at the moment I was president of the student
representation of my course . On that way , I not only held conversation with
colleagues and teachers but also members of the administration of my campus
about it . All of them had something to add to the understanding of the problem .
Not restricted to my area , I went to a startup meetup , a Social Good event and
many lectures of the innovative area , one of which was with a CEO of a company
called WeGov here in Brazil that focus on innovation in the public service .
Furthermore , I spent time hearing podcasts and reading topics of politics ,
economy and other themes related with culture and environment for innovation
on the public service . By the time , I was able to join a lot of information from
different areas and start my own projects to test the assumptions I had . However ,
one moment I stopped and tried to build a study group for innovation in the
campus to deal with the core challenge . That was the moment I used the visual
thinking tool .
I have put all information I have gathered in drawings with the understanding and
correlation with all the departments of my campus and I submitted that to my
colleagues for insights . The drawings showed the relations of the campus with
external companies , inside departments , students , educational problems ,
barriers that exist in communication , autonomy of students , teachers and
members of the administration , and questions of how to innovate , motivate , be
effective and create a sustainable system of research and innovation inside our
institute . All of which I imagined and have noticed in the way that had some to do
with the lack of creative and innovative culture in the institute .
At the end of it , my colleagues gave me various insights and that showed me that
my first assumption I had - a group of study that would solve the problem – was
not sustainable . The insights showed that maybe others solutions could be more
adequate in solving the problem . Today , we are trying to implement many ideas
we had in the next stages of design thinking .
Insight & Approach
When researching and asking questions , I learned that people always have some
solution in mind , but that was not always the best solution . At the moment they
try to implement those ideas and fail , the time spent to win the absurd
bureaucracy added to the exhaustive routine they have is very frustrating , that is
a great factor of demotivation and it is passed away from the older to the younger .
I visualized that the poor comprehension of the full system was creating bubbles
of conscience in each department . Furthermore , this comprehension was
different even between students and teachers of the same area .
My insight in that case is that when I collected all the information and passed it to
my colleagues , their insights and ideas were more creative and could win more
barriers in the system . Next time I will focus on gathering more information for a
more depth analysis of the problems to pass that on , in hope of empowering
people and to find new interesting solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
The challenge was to create a more innovative environment in my campus . With
no one knowing exactly why our institute follows the way of low production of new
technologies , I started out trying to understand better the complexity of the
problem involving departments , students , teachers , companies , politics and
society in creating and motivating creativity on the people inside it . As a student
and 20 years old boy , I had no experience outside math and physics that my
engineering course was teaching me , but had - and still have - motivation to learn
and study things outside my area of expertise . In that way , I joined the student
representation of my course and a research group in the institution to learn
observe and talk with people . At the end of it , I choose to create drawings to
visualize more clearly the complexity of the problem and to share it with
colleagues for insights .
Application
I started out to think in this problem two years ago when I raised that question .
Since then , I did some research on startup and companies cultures , also I started
to understand how the government and the public education administratively
works and why the public workers and students were demotivated to innovate
and to pursue their wills - at the moment I was president of the student
representation of my course . On that way , I not only held conversation with
colleagues and teachers but also members of the administration of my campus
about it . All of them had something to add to the understanding of the problem .
Not restricted to my area , I went to a startup meetup , a Social Good event and
many lectures of the innovative area , one of which was with a CEO of a company
called WeGov here in Brazil that focus on innovation in the public service .
Furthermore , I spent time hearing podcasts and reading topics of politics ,
economy and other themes related with culture and environment for innovation
on the public service . By the time , I was able to join a lot of information from
different areas and start my own projects to test the assumptions I had . However ,
one moment I stopped and tried to build a study group for innovation in the
campus to deal with the core challenge . That was the moment I used the visual
thinking tool .
I have put all information I have gathered in drawings with the understanding and
correlation with all the departments of my campus and I submitted that to my
colleagues for insights . The drawings showed the relations of the campus with
external companies , inside departments , students , educational problems ,
barriers that exist in communication , autonomy of students , teachers and
members of the administration , and questions of how to innovate , motivate , be
effective and create a sustainable system of research and innovation inside our
institute . All of which I imagined and have noticed in the way that had some to do
with the lack of creative and innovative culture in the institute .
At the end of it , my colleagues gave me various insights and that showed me that
my first assumption I had - a group of study that would solve the problem – was
not sustainable . The insights showed that maybe others solutions could be more
adequate in solving the problem . Today , we are trying to implement many ideas
we had in the next stages of design thinking .
Insight & Approach
When researching and asking questions , I learned that people always have some
solution in mind , but that was not always the best solution . At the moment they
try to implement those ideas and fail , the time spent to win the absurd
bureaucracy added to the exhaustive routine they have is very frustrating , that is
a great factor of demotivation and it is passed away from the older to the younger .
I visualized that the poor comprehension of the full system was creating bubbles
of conscience in each department . Furthermore , this comprehension was
different even between students and teachers of the same area .
My insight in that case is that when I collected all the information and passed it to
my colleagues , their insights and ideas were more creative and could win more
barriers in the system . Next time I will focus on gathering more information for a
more depth analysis of the problems to pass that on , in hope of empowering
people and to find new interesting solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10642 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Domain Training Challenge I work with leading HCM [ Human Capital Management ] organization in the world . HCM market includes providing services on HR , Payroll , Benefits , Time and Talent domains . I am part of the team who is coming up with the training plan for the new hires . It is difficult to hire candidates with HCM domain experience and that possess a challenge to my team to constantly design the domain training plan for maximum effectiveness and efficiency . Even if anyone comes in the team with prior experience on one of the domain , the challenge is that the way each of these domains are implemented within our product is different from what they have experienced earlier . We do have trainers within the team who takes domain and product sessions . We wanted to revise and present the improved training plan with an objective to have maximum impact within less number of days . One of our objective was to reduce the number of hours by 10 % from the existing training plan . Selection Our team has been constantly observing the execution , feedback and then application of the trainings within the product . We selected a ‘ FF ’ ( Fast Forward ) method by bringing design thinking approach to focus on the ‘ impact ’ of the training . Our aim was to demonstrate that there better ‘ results ’ after the training . Application Our team used mind mapping tool to come up with the enhancement , mainly to document the key essences of the domain so that each candidate can take print and keep the mind map of the domain on their desk . As we used the ‘ FF ’ method , we used time boxed approach where each member was given a paper with 8 folds and then were asked to write 8 ideas within 8 mins ( idea to ‘ what ’ to do based on ‘ What Is ’ situation ) . Once these 8 ideas were gathered from each member , we grouped them as clusters around the theme of the ideas and then each member got 3 stars to vote for the idea which they would like to be shortlisted further . Once we completed the voting process , we had the top 10 - 12 ideas on the table and then used ‘ how ’ using the ‘ What If ’ approach to elaborate on each one of them and then record the inputs on a mind map . This was time boxed as 5 mins for each idea and then after an overnight break , team were given 2 mins for each idea to revise / review . Once the team had ideas with inputs as how will they work , we went for a quick prototyping approach to invite guests from the team / department to validate these ideas . After the interviews / validation process , team huddled together to come up with final recommendations . One of them was to use mid map to record the key words of each domain based on their application for a quick ‘ recall ’ factor . Insight
This exercise helped us understand and implement the design thinking approach to solve a practical problem . As we gather ideas and then had a process to come up with top ideas within a time - boxed approach . Then next learning was to validate these within the team / dept / organization to see if they are practical and will have the perceived outcomes . Last 2 weeks have been fun to implement design thinking at work . We need to measure as how much time it will save as we have to use it in 2019 and measure the results . If we need to revise this , we will use design thinking approach to refine it further . Here is a snippet from the final mind map [ blurred on purpose ]
Approach By doing it in ‘ FF ’ way , we used a somewhat quick approach to get the outcome within short span of time using design thinking . I believe that this can be further refined based on the criticality of the task . If a task is trivial , we can even use more quicker time frame , but if we have a big task then we need to give more time to use and validate the design thinking by using all 15 steps to designing for growth .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Domain Training Challenge I work with leading HCM [ Human Capital Management ] organization in the world . HCM market includes providing services on HR , Payroll , Benefits , Time and Talent domains . I am part of the team who is coming up with the training plan for the new hires . It is difficult to hire candidates with HCM domain experience and that possess a challenge to my team to constantly design the domain training plan for maximum effectiveness and efficiency . Even if anyone comes in the team with prior experience on one of the domain , the challenge is that the way each of these domains are implemented within our product is different from what they have experienced earlier . We do have trainers within the team who takes domain and product sessions . We wanted to revise and present the improved training plan with an objective to have maximum impact within less number of days . One of our objective was to reduce the number of hours by 10 % from the existing training plan . Selection Our team has been constantly observing the execution , feedback and then application of the trainings within the product . We selected a ‘ FF ’ ( Fast Forward ) method by bringing design thinking approach to focus on the ‘ impact ’ of the training . Our aim was to demonstrate that there better ‘ results ’ after the training . Application Our team used mind mapping tool to come up with the enhancement , mainly to document the key essences of the domain so that each candidate can take print and keep the mind map of the domain on their desk . As we used the ‘ FF ’ method , we used time boxed approach where each member was given a paper with 8 folds and then were asked to write 8 ideas within 8 mins ( idea to ‘ what ’ to do based on ‘ What Is ’ situation ) . Once these 8 ideas were gathered from each member , we grouped them as clusters around the theme of the ideas and then each member got 3 stars to vote for the idea which they would like to be shortlisted further . Once we completed the voting process , we had the top 10 - 12 ideas on the table and then used ‘ how ’ using the ‘ What If ’ approach to elaborate on each one of them and then record the inputs on a mind map . This was time boxed as 5 mins for each idea and then after an overnight break , team were given 2 mins for each idea to revise / review . Once the team had ideas with inputs as how will they work , we went for a quick prototyping approach to invite guests from the team / department to validate these ideas . After the interviews / validation process , team huddled together to come up with final recommendations . One of them was to use mid map to record the key words of each domain based on their application for a quick ‘ recall ’ factor . Insight
This exercise helped us understand and implement the design thinking approach to solve a practical problem . As we gather ideas and then had a process to come up with top ideas within a time - boxed approach . Then next learning was to validate these within the team / dept / organization to see if they are practical and will have the perceived outcomes . Last 2 weeks have been fun to implement design thinking at work . We need to measure as how much time it will save as we have to use it in 2019 and measure the results . If we need to revise this , we will use design thinking approach to refine it further . Here is a snippet from the final mind map [ blurred on purpose ]
Approach By doing it in ‘ FF ’ way , we used a somewhat quick approach to get the outcome within short span of time using design thinking . I believe that this can be further refined based on the criticality of the task . If a task is trivial , we can even use more quicker time frame , but if we have a big task then we need to give more time to use and validate the design thinking by using all 15 steps to designing for growth .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14628 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge I am a high schooler and love joining hackathons . In the first hackathon I joined , our challenge was providing a better understanding of how extinction happens because of human activities or natural occurring elements . Then , launching it to the juri . Our product consisted of many endangered animals ’ data visualized on a map along with natural events . Yet there were a lot of endangered animals and aspects that we were interested to work on so we can clearly see that we had a lot of “ what is ” . In hackathons , your time and team members are limited so you need to be very very productive to finish it on time . The situation led us to ask “ who will we produce for ? ” and the answers were researchers and university databases . Selection Our team was sure of it that we had to select the most coveted or required data . Then decided to collect comments made by scientists and universities on biodiversity applications / websites . A few people in the team collected the requests by possible customers . In short , we had a large amount of input and chose some of these inputs with help of the customers , exactly the definition of mind mapping . Application As first thing , we copied all inputs made by the mentioned people on our white board . One side being endangered animals and the other side being natural events . Then the team wanted to see if there was a pattern so we linked who would like to see what animal with which event , where and for what purpose . Then our team linked every question , the links were at the amount that we could produce it with given deadline and number of members . Next , we asked a few respective people to check if links were utilizable . With that being , our final research appeared . Then we made research plan for every person , and divided white board to areas . Every area included the questions ; 1)Team member responsible , 2)What question will I explore , 3)Who is my customer ? Every person carefully filled it , the group discussed each other 's outputs and finished the process . Insight and Approach Using mind mapping , made our job way more easier , planned and creative . By applying mind mapping , our team identified the problem , customer and patterns . Our approach to the problem evolved to see what customers would like to see . Also learned how to handle large inputs without clear links . We became more collaborative with each other and who we did this product for . In the beginning everybody was concerned about adequateness . But after filling the white board with post - its and arrows everything became clearer . It was the first time we have collaborated to effectuate a product , and of course mind mapping was the first tool . It served the purpose . In our future approaches , I would love to try learning launch , even hackathons are not the right place to do it since we can try to launch it once . In a long term workflow , this project would do great things with learning launch tool . In that ,
launching is something we can have feedback on , the only feedback we got was from the juri , so we can fix links or even make them more elaborative . I discovered starting with a clear path is a great way to do so , next time I will collaborate with this clear path with a learning launch tool . Then with given feedback our team can serve with fulfilled opportunities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge I am a high schooler and love joining hackathons . In the first hackathon I joined , our challenge was providing a better understanding of how extinction happens because of human activities or natural occurring elements . Then , launching it to the juri . Our product consisted of many endangered animals ’ data visualized on a map along with natural events . Yet there were a lot of endangered animals and aspects that we were interested to work on so we can clearly see that we had a lot of “ what is ” . In hackathons , your time and team members are limited so you need to be very very productive to finish it on time . The situation led us to ask “ who will we produce for ? ” and the answers were researchers and university databases . Selection Our team was sure of it that we had to select the most coveted or required data . Then decided to collect comments made by scientists and universities on biodiversity applications / websites . A few people in the team collected the requests by possible customers . In short , we had a large amount of input and chose some of these inputs with help of the customers , exactly the definition of mind mapping . Application As first thing , we copied all inputs made by the mentioned people on our white board . One side being endangered animals and the other side being natural events . Then the team wanted to see if there was a pattern so we linked who would like to see what animal with which event , where and for what purpose . Then our team linked every question , the links were at the amount that we could produce it with given deadline and number of members . Next , we asked a few respective people to check if links were utilizable . With that being , our final research appeared . Then we made research plan for every person , and divided white board to areas . Every area included the questions ; 1)Team member responsible , 2)What question will I explore , 3)Who is my customer ? Every person carefully filled it , the group discussed each other 's outputs and finished the process . Insight and Approach Using mind mapping , made our job way more easier , planned and creative . By applying mind mapping , our team identified the problem , customer and patterns . Our approach to the problem evolved to see what customers would like to see . Also learned how to handle large inputs without clear links . We became more collaborative with each other and who we did this product for . In the beginning everybody was concerned about adequateness . But after filling the white board with post - its and arrows everything became clearer . It was the first time we have collaborated to effectuate a product , and of course mind mapping was the first tool . It served the purpose . In our future approaches , I would love to try learning launch , even hackathons are not the right place to do it since we can try to launch it once . In a long term workflow , this project would do great things with learning launch tool . In that ,
launching is something we can have feedback on , the only feedback we got was from the juri , so we can fix links or even make them more elaborative . I discovered starting with a clear path is a great way to do so , next time I will collaborate with this clear path with a learning launch tool . Then with given feedback our team can serve with fulfilled opportunities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13886 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | I bear exist working in contact a question that many human beings are finish for dress goods issues have connection with privacy . I preserved few question to request customers to think their necessity for fear that I can work on the imperfection and take the solution through perpetual active . The different problems found exist ransom - good evolution , cloud peace of mind issues , skill to produce a software to thwart a fileless malware . I bear gain to keep life after death mixture of liquid and another substance fashionable a proper habit aforementioned that it will be smooth to believe the questio n like getting a better understanding of solitude issues and therefore occupied on the treasure . Als o , skilled is a necessity for human beings the one can adapt to new supply instructions pattern and in addition to for the ability to judge order changes for security association . Some of the or that can resolve the question are develop in mind or physically continuation , making use of well - run political organization leaning to label life after death and known viruses . This request exist likely to happen more useful to Security- principal someone who purchases , computer program engineers , etc . Improvising the present Bit - AES Encryption exist necessary to make belongings complex for the hackers . Anti bacterium science lik e Machine learning to adapt to develop relating to computers and computer networks offense against the law . This will enable better care for the consumer data . By active ahead of the question I got to see that we concede possibility resolve the problems of the buyer of goods because our business can run better than additional . From this I well - informed in what way or manner to solve question on which I happen working fashionable my case services who happen journey on a trip or tour form individual place to another place . One of the important question happen “ what and in what way or manner the or works ” . I bear secondhand visualization form and knowledge initiate tool . These person who allows himself to be used aided me to approach the question and find the proper approcah for the question . This aided me find alternative solutions or or to my question or questions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: I bear exist working in contact a question that many human beings are finish for dress goods issues have connection with privacy . I preserved few question to request customers to think their necessity for fear that I can work on the imperfection and take the solution through perpetual active . The different problems found exist ransom - good evolution , cloud peace of mind issues , skill to produce a software to thwart a fileless malware . I bear gain to keep life after death mixture of liquid and another substance fashionable a proper habit aforementioned that it will be smooth to believe the questio n like getting a better understanding of solitude issues and therefore occupied on the treasure . Als o , skilled is a necessity for human beings the one can adapt to new supply instructions pattern and in addition to for the ability to judge order changes for security association . Some of the or that can resolve the question are develop in mind or physically continuation , making use of well - run political organization leaning to label life after death and known viruses . This request exist likely to happen more useful to Security- principal someone who purchases , computer program engineers , etc . Improvising the present Bit - AES Encryption exist necessary to make belongings complex for the hackers . Anti bacterium science lik e Machine learning to adapt to develop relating to computers and computer networks offense against the law . This will enable better care for the consumer data . By active ahead of the question I got to see that we concede possibility resolve the problems of the buyer of goods because our business can run better than additional . From this I well - informed in what way or manner to solve question on which I happen working fashionable my case services who happen journey on a trip or tour form individual place to another place . One of the important question happen “ what and in what way or manner the or works ” . I bear secondhand visualization form and knowledge initiate tool . These person who allows himself to be used aided me to approach the question and find the proper approcah for the question . This aided me find alternative solutions or or to my question or questions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9710 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection
Project : The Ideal Roaming Customer Journey
Tool : Storytelling
Challenge
Our department was tasked with running a service design workshop to design an ideal roaming experience for our customers . Roaming occurs when customers go overseas and want to be able to continue to use their phone services such as data , calls and text messages in another country . However , the general perception is that roaming is expensive and complicated to activate and use despite the significant improvement that has been made over the years in pricing and service quality . This results in a negative perception of roaming and discourages customers from using the services , becoming silent roamers or seeking out alternative such as free wifi , local sim cards or turning off their phones all together .
We decided to look at the roaming journey from the start to end . In other words , we took into account how we approach customers before they decide to roam , to their actual roaming experience and finally their coming home experience . Using that timeline as an anchor , we wanted to come up with an ideal journey that would make roaming a seamless experience and also a viable option to more of our customers .
Selection
To achieve this , we selected the storytelling tool as it encourages the participants to make the solution and the messages that we want to convey simple and relatable . This is important as our message to the customer has to be easily understood . Telling a story also requires one to apply logic towards the story told , allowing for a clearer flow of ideas and events .
But most importantly the story telling process is about relating to your audience and catering it to them so that the message you ’re trying to share or the story you ’re trying to tell remains relevant and engaging . This is important as we wanted to create a roaming experience that is ideal from the customer ’s perspective . Meaning the services that is provided has to be simple and intuitive to use to the customer . Hence , understanding the customer ’s perspective is key in this designing process .
Application
For this , we gathered the subject matter experts from different departments such as marketing , prepaid and postpaid to come together , participate and design an ideal customer journey for the roaming experience .
Starting off , we had the ideation session whereby we put these participants into groups and then asked them to put themselves in the shoes of our customers to tell a story that they would like to have when roaming . Setting aside possible limitations and not discounting any ideas , through discussion and
participation , they have to come up with an ideal journey . This is important as story telling takes the subject matter experts out from their individual silos of information and perspectives to look at the customer experience as a whole instead of parts that they have worked on . Taking on a fresh perspective , they then have to tell a story that they ( as a customer ) would like to experience .
So , we sat them down , gave them post it notes and a timeline so that they could build a story that reflects the ideal customer journey for roaming . We looked at the points of contact that we had with a customer , from the type of text messages that we sending , to the frequency that we contacted them all came into consideration while building the journey . Thinking from a customer ’s perspective , participants pondered what sort of information should be conveyed and at what point would information be considered as spam instead of useful . Participants had to find the balance to educate our customers on the services we have and to get rid of the stigma that roaming is extravagant and difficult to use . The team wanted to create an experience that was as seamless as possible while keeping in mind what the customer wants and how to deliver it . All these were done and then each team ended up with a timeline of events that ideally should occur so that the customer ’s experience is seamless and enjoyable .
Using storytelling allowed our participants to immerse themselves in to the role of the customer and understand the journey that a customer experiences . With that , they then designed the journey from the perspective of a customer to cater to their needs and allowed for customization that is in line with what the customer wants .
Insight
Through using storytelling as a tool to take on the customer ’s perspective , which is the key audience that we are trying to engage in a meaningful interaction , it placed the subject matter experts who were working on different parts of the customer experience to look at the problem from a wider perspective . The participants came to understand that communication with the customer is more than just bombarding them with text but to give them relevant information at the right time and place . It also allowed us to look at the messages we were sending to the customers and evaluating from a customer ’s point of view , what sort of story we ’re trying to tell them . In other words , clear communication and excluding unnecessary jargons is crucial for our customers to understand what we are trying to share with them with ease .
This led us to understand the problem better and also design solutions that will more accurately address the gap between the current journey and the ideal journey . The participants had also realized that the awareness on roaming services was lacking and the information that we were trying to convey to our customers were not effective enough . While improving the quality of the services was an important point , we should also not lose sight of engaging with our customers as they can only access information and services that they know of . Thus , creating awareness on the availability of our services is as important as what we can offer to our customers . Hence , using storytelling as a tool was the appropriated method as it required the participants to be both the one telling the story and the one
listening to it . This allowed the participants to get into the shoes of our customers , to understand our audience and then better cater our services and improvements for them .
Approach
Given that we are trying to design a better customer journey , using the storytelling tool to engage the team into putting on a different thinking cap to understand the customer ’s perspective is appropriate . We want to tell our customers a story that simply would excite and engage . It was important as one of the concerns were that roaming is associated with the notion of being expensive and complicated to use . The outcome from the session will be used as a foundation to build on better services that our customers would like to use .
Often times when faced with a problem that we are trying to solve , we look at it from its individual blocks instead of in totality . By taking the bigger picture into consideration , we look for solutions that can more holistically address the problem as opposed to just trying to fix bits and parts of it . I think that such this approach allows for better problem solving . The clarity on the entirety of the problem , gives the problem solvers the advantage to look at the issue and be able to prioritize what has to be done . Most importantly , it creates solutions that better resonates with the audience that we want to engage .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection
Project : The Ideal Roaming Customer Journey
Tool : Storytelling
Challenge
Our department was tasked with running a service design workshop to design an ideal roaming experience for our customers . Roaming occurs when customers go overseas and want to be able to continue to use their phone services such as data , calls and text messages in another country . However , the general perception is that roaming is expensive and complicated to activate and use despite the significant improvement that has been made over the years in pricing and service quality . This results in a negative perception of roaming and discourages customers from using the services , becoming silent roamers or seeking out alternative such as free wifi , local sim cards or turning off their phones all together .
We decided to look at the roaming journey from the start to end . In other words , we took into account how we approach customers before they decide to roam , to their actual roaming experience and finally their coming home experience . Using that timeline as an anchor , we wanted to come up with an ideal journey that would make roaming a seamless experience and also a viable option to more of our customers .
Selection
To achieve this , we selected the storytelling tool as it encourages the participants to make the solution and the messages that we want to convey simple and relatable . This is important as our message to the customer has to be easily understood . Telling a story also requires one to apply logic towards the story told , allowing for a clearer flow of ideas and events .
But most importantly the story telling process is about relating to your audience and catering it to them so that the message you ’re trying to share or the story you ’re trying to tell remains relevant and engaging . This is important as we wanted to create a roaming experience that is ideal from the customer ’s perspective . Meaning the services that is provided has to be simple and intuitive to use to the customer . Hence , understanding the customer ’s perspective is key in this designing process .
Application
For this , we gathered the subject matter experts from different departments such as marketing , prepaid and postpaid to come together , participate and design an ideal customer journey for the roaming experience .
Starting off , we had the ideation session whereby we put these participants into groups and then asked them to put themselves in the shoes of our customers to tell a story that they would like to have when roaming . Setting aside possible limitations and not discounting any ideas , through discussion and
participation , they have to come up with an ideal journey . This is important as story telling takes the subject matter experts out from their individual silos of information and perspectives to look at the customer experience as a whole instead of parts that they have worked on . Taking on a fresh perspective , they then have to tell a story that they ( as a customer ) would like to experience .
So , we sat them down , gave them post it notes and a timeline so that they could build a story that reflects the ideal customer journey for roaming . We looked at the points of contact that we had with a customer , from the type of text messages that we sending , to the frequency that we contacted them all came into consideration while building the journey . Thinking from a customer ’s perspective , participants pondered what sort of information should be conveyed and at what point would information be considered as spam instead of useful . Participants had to find the balance to educate our customers on the services we have and to get rid of the stigma that roaming is extravagant and difficult to use . The team wanted to create an experience that was as seamless as possible while keeping in mind what the customer wants and how to deliver it . All these were done and then each team ended up with a timeline of events that ideally should occur so that the customer ’s experience is seamless and enjoyable .
Using storytelling allowed our participants to immerse themselves in to the role of the customer and understand the journey that a customer experiences . With that , they then designed the journey from the perspective of a customer to cater to their needs and allowed for customization that is in line with what the customer wants .
Insight
Through using storytelling as a tool to take on the customer ’s perspective , which is the key audience that we are trying to engage in a meaningful interaction , it placed the subject matter experts who were working on different parts of the customer experience to look at the problem from a wider perspective . The participants came to understand that communication with the customer is more than just bombarding them with text but to give them relevant information at the right time and place . It also allowed us to look at the messages we were sending to the customers and evaluating from a customer ’s point of view , what sort of story we ’re trying to tell them . In other words , clear communication and excluding unnecessary jargons is crucial for our customers to understand what we are trying to share with them with ease .
This led us to understand the problem better and also design solutions that will more accurately address the gap between the current journey and the ideal journey . The participants had also realized that the awareness on roaming services was lacking and the information that we were trying to convey to our customers were not effective enough . While improving the quality of the services was an important point , we should also not lose sight of engaging with our customers as they can only access information and services that they know of . Thus , creating awareness on the availability of our services is as important as what we can offer to our customers . Hence , using storytelling as a tool was the appropriated method as it required the participants to be both the one telling the story and the one
listening to it . This allowed the participants to get into the shoes of our customers , to understand our audience and then better cater our services and improvements for them .
Approach
Given that we are trying to design a better customer journey , using the storytelling tool to engage the team into putting on a different thinking cap to understand the customer ’s perspective is appropriate . We want to tell our customers a story that simply would excite and engage . It was important as one of the concerns were that roaming is associated with the notion of being expensive and complicated to use . The outcome from the session will be used as a foundation to build on better services that our customers would like to use .
Often times when faced with a problem that we are trying to solve , we look at it from its individual blocks instead of in totality . By taking the bigger picture into consideration , we look for solutions that can more holistically address the problem as opposed to just trying to fix bits and parts of it . I think that such this approach allows for better problem solving . The clarity on the entirety of the problem , gives the problem solvers the advantage to look at the issue and be able to prioritize what has to be done . Most importantly , it creates solutions that better resonates with the audience that we want to engage .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18781 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am working as an IT partner development in R&D department . Our department was founded
recently because digital transformation era has begun and we would like to be a key player in
IT ecosystem . Our objective is to response to new solutions and promote them to the market
in a short period of time . We need to work with several parties both internal and external . The
challenges are that every solution we decide to develop is new , yet the solutions must be easy
to sell and deliver .
Selection
Based on the challenge we are facing , I think the learning launch tool would match what we are
dealing because it will guide us through the experiment process under time limitation because
we must learn as quickly as possible .
Application
According to learning launch principle , I have divided my working process into 4 stages :
1 . Planning . After I gather all requirements including features and functions for developing a
solution , I evaluate them by considering key variables and look for all possibilities .
2 . Aligning . I articulate all critical underlying assumptions to the team in order to design with a
focus on key assumptions .
3 . Design & Testing . This is the most important stage where we conduct testing experiment .
During this period , we gather testing outcome , refine parameter , improve solutions , and
retest until we get a prototype . We keep doing this as fast feedback cycles .
4 . Ramping - up . After we complete turning idea to solutions through the learning launch . We
bring a prototype to demonstrate to customers and partners . If it is accepted , we will scale-
up and roll - out our solutions .
Insight
We apply the concept of “ learn and relearn ” through above stages . By applying the learning
launch tool , it transforms the idea to reality and make it easy to all stakeholders . Moreover , it
help create the new solutions over an extended period of time .
Approach
Our team has agreed that the learning launch is a great learning experiment which can be
conducted quickly with the commitment of further time and resources .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am working as an IT partner development in R&D department . Our department was founded
recently because digital transformation era has begun and we would like to be a key player in
IT ecosystem . Our objective is to response to new solutions and promote them to the market
in a short period of time . We need to work with several parties both internal and external . The
challenges are that every solution we decide to develop is new , yet the solutions must be easy
to sell and deliver .
Selection
Based on the challenge we are facing , I think the learning launch tool would match what we are
dealing because it will guide us through the experiment process under time limitation because
we must learn as quickly as possible .
Application
According to learning launch principle , I have divided my working process into 4 stages :
1 . Planning . After I gather all requirements including features and functions for developing a
solution , I evaluate them by considering key variables and look for all possibilities .
2 . Aligning . I articulate all critical underlying assumptions to the team in order to design with a
focus on key assumptions .
3 . Design & Testing . This is the most important stage where we conduct testing experiment .
During this period , we gather testing outcome , refine parameter , improve solutions , and
retest until we get a prototype . We keep doing this as fast feedback cycles .
4 . Ramping - up . After we complete turning idea to solutions through the learning launch . We
bring a prototype to demonstrate to customers and partners . If it is accepted , we will scale-
up and roll - out our solutions .
Insight
We apply the concept of “ learn and relearn ” through above stages . By applying the learning
launch tool , it transforms the idea to reality and make it easy to all stakeholders . Moreover , it
help create the new solutions over an extended period of time .
Approach
Our team has agreed that the learning launch is a great learning experiment which can be
conducted quickly with the commitment of further time and resources .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16828 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping to deep dive ideas
Challenge & Selection
The tool that I love and will utilize in the concept to generate the ideas is by brainstorming the
ideas and after I find a suitable in the teams . I had the chance to work with a team of juniors
who will work into coming up with a simple solution that will reduce the food wastage and
reduction in waste disposal and management of food waste in the college premises . The college
had provided with the resources and enough space to come with a feasible solution , yet the
time constraint was for a week to present the possible and feasible prospect that can be
implemented in the college . I have used the mind - mapping with possible brainstorming such
that the team of 5 comes up with further solution , we shall dive deep into the state and will help
in presenting the feasible solution .
Application
I have started the process by making the team assemble with fresh mindset in a closed space .
The team is first made to put with possible insight of the problem that we need to address the
necessary outcome without considering the parameter of success in the first space . Now , to
make the idea generation more the necessary tools has been provided and such that the ways
of outcome will meet and align with the true outcome .
Then , we started to do for the brainstorming part where we shall have the better prospects to
understand the key problems . The confirmation bias and idea working bias has been neglected
in the discussion so that the flow of idea was going on a smooth fashion . Once , the possible
ideas have been generated , I have looked to the best fit solution with the necessary calculative
approach based on experience and the skill that have to be taken to part .
Once a core idea has been taken into the chart or board , we give necessary inference and further
idea to dive to the core or central idea from the past that we will have a good part of approach
as it help us to even deep dive into more ideas so that the ideas that was generated keeps
branching such as that it strengthening the ideas to the core . This , will ensure that we will have
to go more into the stages of linking and clustering to the core idea that will be chained to the
ideas derived from the past discussion .
Insight & Approach
What I have learned from conducting this exercise with groups is that while the idea and
brainstorming is important for reinforcing their understanding of the problem they are working
to solve ; the more valuable aspect of the activity is the shared insights and shared learning that
occurs while they are working to define their problem space . The mind map gives the diverse
group of ideas generated to a focal point that allows them to share their perspectives and
develop insights into potential root causes of their problems , so that the idea that has
strengthened through the past ideas into a central idea made the possible change . While they
could map from a blank slate idea into a collaborative manner . They can quickly identify where
they are in the state of keeping a more ideas . Since I discovered that the most valuable aspect
is the shared insights and learning , next time I would use the visualization activity as a starting
point for a series of design thinking activities . Then the revised graphic that incorporates their
combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping to deep dive ideas
Challenge & Selection
The tool that I love and will utilize in the concept to generate the ideas is by brainstorming the
ideas and after I find a suitable in the teams . I had the chance to work with a team of juniors
who will work into coming up with a simple solution that will reduce the food wastage and
reduction in waste disposal and management of food waste in the college premises . The college
had provided with the resources and enough space to come with a feasible solution , yet the
time constraint was for a week to present the possible and feasible prospect that can be
implemented in the college . I have used the mind - mapping with possible brainstorming such
that the team of 5 comes up with further solution , we shall dive deep into the state and will help
in presenting the feasible solution .
Application
I have started the process by making the team assemble with fresh mindset in a closed space .
The team is first made to put with possible insight of the problem that we need to address the
necessary outcome without considering the parameter of success in the first space . Now , to
make the idea generation more the necessary tools has been provided and such that the ways
of outcome will meet and align with the true outcome .
Then , we started to do for the brainstorming part where we shall have the better prospects to
understand the key problems . The confirmation bias and idea working bias has been neglected
in the discussion so that the flow of idea was going on a smooth fashion . Once , the possible
ideas have been generated , I have looked to the best fit solution with the necessary calculative
approach based on experience and the skill that have to be taken to part .
Once a core idea has been taken into the chart or board , we give necessary inference and further
idea to dive to the core or central idea from the past that we will have a good part of approach
as it help us to even deep dive into more ideas so that the ideas that was generated keeps
branching such as that it strengthening the ideas to the core . This , will ensure that we will have
to go more into the stages of linking and clustering to the core idea that will be chained to the
ideas derived from the past discussion .
Insight & Approach
What I have learned from conducting this exercise with groups is that while the idea and
brainstorming is important for reinforcing their understanding of the problem they are working
to solve ; the more valuable aspect of the activity is the shared insights and shared learning that
occurs while they are working to define their problem space . The mind map gives the diverse
group of ideas generated to a focal point that allows them to share their perspectives and
develop insights into potential root causes of their problems , so that the idea that has
strengthened through the past ideas into a central idea made the possible change . While they
could map from a blank slate idea into a collaborative manner . They can quickly identify where
they are in the state of keeping a more ideas . Since I discovered that the most valuable aspect
is the shared insights and learning , next time I would use the visualization activity as a starting
point for a series of design thinking activities . Then the revised graphic that incorporates their
combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14174 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind map
Name : Monica Carlos Challenge Throughout my student life I realized that in my city there is a great misinformation of the correct way to classify waste at the time of disposal . Through surveys carried out in 2019 , it was clear that there is a problem of misinformation and this has generated that only 20 % of the materials that reach the recyclers are really useful . As a final thesis proposal , I have proposed a mobile application that helps inform the correct way of classifying waste according to what is managed by the municipality . The challenge is to understand what should be included in the application to be successful in my environment . Selection I carried out interviews and surveys to know in depth the profile of the users , their fears , fears and challenges ; however , I still could not clearly identify what the application should include . So , I realized that my ideas were not necessarily the best and that it was possibly not what the users really wanted . For that reason , I needed the help of potential users by using a mind map to finally identify a large amount of data that would allow me to establish patterns and ideas for possible solutions . Application I invited around 30 people to generate the mind map , of which only 16 attended , the same ones , were divided into two segments : university students and workers . Due to the COVID- 19 pandemic , the meeting was developed through video zoom ; The first thing to do was to explain my proposal to them and that their help was essential in this , since they are the potential users and that the application will be thought of them , so all the ideas are good . They were asked to enter a link that redirected them to Google Jamboard . Then , I explained that a brainstorming would be generated , in which they used the notes and placed their ideas in them . They were immediately asked the question : what aspects should the application contain to improve my garbage separation habits ? and they were asked to post their responses on Jamboard ; this process lasted 20 minutes . Then they were asked to indicate their ideas and to classify those with similar ideas , to finally assign representative names to them , which took about 40 minutes . Insight The results show that both segments are extremely interested in having 3 similar sections , and that the most important ones are not really what I thought . This tool helped me , personally , to be able to identify more clearly what the different customer segments really
want . To validate these ideas , I conducted a survey in my city and this helped me to more clearly identify the aspects of greatest interest . Approach I believe that when using this tool again , I would not bias the answers with a question as I did this time . What I would do would be to explain the problem through storytelling and simply ask them to put their solution ideas , to be able to identify other solutions . However , the results were positive , since both segments wanted things in common , thus indicating a behavioral trend in my city .
| EMAIL:
ID_NUM:
NAME_STUDENT: Monica Carlos
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind map
Name : Monica Carlos Challenge Throughout my student life I realized that in my city there is a great misinformation of the correct way to classify waste at the time of disposal . Through surveys carried out in 2019 , it was clear that there is a problem of misinformation and this has generated that only 20 % of the materials that reach the recyclers are really useful . As a final thesis proposal , I have proposed a mobile application that helps inform the correct way of classifying waste according to what is managed by the municipality . The challenge is to understand what should be included in the application to be successful in my environment . Selection I carried out interviews and surveys to know in depth the profile of the users , their fears , fears and challenges ; however , I still could not clearly identify what the application should include . So , I realized that my ideas were not necessarily the best and that it was possibly not what the users really wanted . For that reason , I needed the help of potential users by using a mind map to finally identify a large amount of data that would allow me to establish patterns and ideas for possible solutions . Application I invited around 30 people to generate the mind map , of which only 16 attended , the same ones , were divided into two segments : university students and workers . Due to the COVID- 19 pandemic , the meeting was developed through video zoom ; The first thing to do was to explain my proposal to them and that their help was essential in this , since they are the potential users and that the application will be thought of them , so all the ideas are good . They were asked to enter a link that redirected them to Google Jamboard . Then , I explained that a brainstorming would be generated , in which they used the notes and placed their ideas in them . They were immediately asked the question : what aspects should the application contain to improve my garbage separation habits ? and they were asked to post their responses on Jamboard ; this process lasted 20 minutes . Then they were asked to indicate their ideas and to classify those with similar ideas , to finally assign representative names to them , which took about 40 minutes . Insight The results show that both segments are extremely interested in having 3 similar sections , and that the most important ones are not really what I thought . This tool helped me , personally , to be able to identify more clearly what the different customer segments really
want . To validate these ideas , I conducted a survey in my city and this helped me to more clearly identify the aspects of greatest interest . Approach I believe that when using this tool again , I would not bias the answers with a question as I did this time . What I would do would be to explain the problem through storytelling and simply ask them to put their solution ideas , to be able to identify other solutions . However , the results were positive , since both segments wanted things in common , thus indicating a behavioral trend in my city .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Monica Carlos"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7812 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
I decided to use storytelling for better understanding of a problem , so to identify a better solution . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service . I used this method , because it appropriates for our goals .
Application
Another campaign that resonates with me is Volkswagen 's Fun Theory , specifically their Piano Stairs one . Again , it feels very human and candid . But I particularly like the question they pose in the beginning : “ Can we get more people to choose the stairs by making it fun to do ? ” The piano staircase is a very tangible prototype , and throughout the video , you can see how the passers - by prefer it over the escalator . And while the campaign itself has little to do with VW ’s cars , the “ Fun Theory ” does give the brand a boost for human - ness and wit . I have already applied design thinking methodology to understand elements that lead to success in higher education among first generation and low - income students . Listening to and empathizing with their needs , I gained enormous insights into the types of support services and mentoring first gens feel will help them navigate the academic and social challenges they face from the time they complete high school throughout college . Anxiety and bewilderment are patterns of behavior I found among first generation low - income students when they share stories about their first encounter with campus culture . Many feel like outsiders , confused by the academy ’s social and academic expectations .
The social isolation , low self - confidence , and academic paralysis generated by these feelings seem to melt away among first generation / low - income students who study abroad . Why ? What happens when they and their middle- and upper - middle class peers travel to countries and experience unfamiliar cultures and languages ? Reports document changes in behavior among first generation / low - income students : an increase in confidence , self - efficacy , openness , perceptual acuity , resilience — general effectiveness in cross - cultural situations .
Are these trends anecdotal or are we really on to something ? Does study abroad add value to the college experience of first generation / low - income students in ways that are fundamentally different from their middle- and upper - middle class peers ? I will interview first generation / low - income students who have studied abroad and
capture their stories . I believe that listening with empathy is the first step toward explaining these unexplained transformations .
Insight & Approach
Design thinking is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . Can design thinking and storytelling contribute to the research on first generation / low- income students ? I believe so and want to share some thoughts that combine these two approaches .
Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
I decided to use storytelling for better understanding of a problem , so to identify a better solution . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . Storytelling becomes an important tool for feedback , which is the basis of the iterative process of prototyping that lead to solutions . Stories and prototypes are intertwined , explaining and repositioning experiences through a multitude of potential interpretations , which allow researchers to test new solutions before committing exclusively to a particular policy , program , or service . I used this method , because it appropriates for our goals .
Application
Another campaign that resonates with me is Volkswagen 's Fun Theory , specifically their Piano Stairs one . Again , it feels very human and candid . But I particularly like the question they pose in the beginning : “ Can we get more people to choose the stairs by making it fun to do ? ” The piano staircase is a very tangible prototype , and throughout the video , you can see how the passers - by prefer it over the escalator . And while the campaign itself has little to do with VW ’s cars , the “ Fun Theory ” does give the brand a boost for human - ness and wit . I have already applied design thinking methodology to understand elements that lead to success in higher education among first generation and low - income students . Listening to and empathizing with their needs , I gained enormous insights into the types of support services and mentoring first gens feel will help them navigate the academic and social challenges they face from the time they complete high school throughout college . Anxiety and bewilderment are patterns of behavior I found among first generation low - income students when they share stories about their first encounter with campus culture . Many feel like outsiders , confused by the academy ’s social and academic expectations .
The social isolation , low self - confidence , and academic paralysis generated by these feelings seem to melt away among first generation / low - income students who study abroad . Why ? What happens when they and their middle- and upper - middle class peers travel to countries and experience unfamiliar cultures and languages ? Reports document changes in behavior among first generation / low - income students : an increase in confidence , self - efficacy , openness , perceptual acuity , resilience — general effectiveness in cross - cultural situations .
Are these trends anecdotal or are we really on to something ? Does study abroad add value to the college experience of first generation / low - income students in ways that are fundamentally different from their middle- and upper - middle class peers ? I will interview first generation / low - income students who have studied abroad and
capture their stories . I believe that listening with empathy is the first step toward explaining these unexplained transformations .
Insight & Approach
Design thinking is a methodology for solving problems that focuses on asking questions and listening , with empathy , to the needs of individuals and groups . Storytelling is an “ essential human activity ” for sharing experiences , explaining values , and deciding on solutions through vivid verbal and visual accounts . Can design thinking and storytelling contribute to the research on first generation / low- income students ? I believe so and want to share some thoughts that combine these two approaches .
Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9088 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I was working with Life Insurance company . We had portfolio of products but did n’t have a good children category product . A good child product is a investment tool for child ’s education and upkeep . It provides insurance against parent ’s untimely death and maturity benefits in regular cases . The product category was 15 % of the total market size and was growing at a rate higher than the market growth . We had launched a child product across the country 2 years back . It was launched in very short time and was backed by lot of media spend but had failed . We wanted a process which could help us design the final successful product without using too much of resources .
Selection
We wanted to launch a new child product . However , given the effort and resources it takes to launch a product nationally , and still be unsure about its success , we decided to do smaller learning launches across 2 markets . We wanted to test 2 variants of products and based on consumer response , select the better one , make changes if required and launch it across the country . We designed 2 products and the respective brochures , training kits , sales pitches and customer value benefit stories . The purpose of launches was to test the key hypothesis around success of product design , take customer feedback and validate that through actual sales numbers in respective markets . We believed these launches will be fast and help us learn .
Application
We selected 2 control markets which were largely similar in structure and potential . They were representative of national market . We designed the complete product and sales kits for both the markets . Central governance team comprising members from product , marketing , sales and finance was created to monitor the progress . It was 3 months project with defined sales targets and cost budgets . Formats and dashboards were created to capture customer feedback and review the progress . Two variants of product were launched simultaneously across the both the geographies . Entire process involved launches , sales force training , customer outreach , capturing their feedback , and monitor the progress including actual sales for next 3 months .
Insight
The results were very interesting . While one option was not liked by customers at all , the other met desired sales numbers and defined benchmarks . However , the customer also gave feedback about change in sales pitch and supporting tools which made the customer journey easier . Sales kit and tool were accordingly redesigned . After incorporating all validated feedbacks the product was launched nationally with success .
Approach
The customer feedback about sales tool and pitch made lot of difference in the final success of the product . However , in our initial launch design we were too focused only on product design and had ignored testing customer journeys , thus reducing the scope of the exercise . Next time it is important
to keep the scope of the project sufficiently wide , build hypothesis and test all relevant variables . We got lucky this time but might not happen every time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I was working with Life Insurance company . We had portfolio of products but did n’t have a good children category product . A good child product is a investment tool for child ’s education and upkeep . It provides insurance against parent ’s untimely death and maturity benefits in regular cases . The product category was 15 % of the total market size and was growing at a rate higher than the market growth . We had launched a child product across the country 2 years back . It was launched in very short time and was backed by lot of media spend but had failed . We wanted a process which could help us design the final successful product without using too much of resources .
Selection
We wanted to launch a new child product . However , given the effort and resources it takes to launch a product nationally , and still be unsure about its success , we decided to do smaller learning launches across 2 markets . We wanted to test 2 variants of products and based on consumer response , select the better one , make changes if required and launch it across the country . We designed 2 products and the respective brochures , training kits , sales pitches and customer value benefit stories . The purpose of launches was to test the key hypothesis around success of product design , take customer feedback and validate that through actual sales numbers in respective markets . We believed these launches will be fast and help us learn .
Application
We selected 2 control markets which were largely similar in structure and potential . They were representative of national market . We designed the complete product and sales kits for both the markets . Central governance team comprising members from product , marketing , sales and finance was created to monitor the progress . It was 3 months project with defined sales targets and cost budgets . Formats and dashboards were created to capture customer feedback and review the progress . Two variants of product were launched simultaneously across the both the geographies . Entire process involved launches , sales force training , customer outreach , capturing their feedback , and monitor the progress including actual sales for next 3 months .
Insight
The results were very interesting . While one option was not liked by customers at all , the other met desired sales numbers and defined benchmarks . However , the customer also gave feedback about change in sales pitch and supporting tools which made the customer journey easier . Sales kit and tool were accordingly redesigned . After incorporating all validated feedbacks the product was launched nationally with success .
Approach
The customer feedback about sales tool and pitch made lot of difference in the final success of the product . However , in our initial launch design we were too focused only on product design and had ignored testing customer journeys , thus reducing the scope of the exercise . Next time it is important
to keep the scope of the project sufficiently wide , build hypothesis and test all relevant variables . We got lucky this time but might not happen every time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21779 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : As a part of my function , we support the sales teams to be more effective and perform better . In order to track product performance as well as sales personnel performance , we need to devise a report that caters to the needs of the sales and marketing department . Users should be able to view the report online on their mobile devices . The scope of the project includes the field force of about 100 reps and marketing team of 8 people . Timelines of the projects is 8 weeks . We will try to create a report to suit needs of the sales and marketing teams . Selection : The tool that I selected for this challenge is learning launch . Once we develop 2 versions of the report for the sales and marketing teams , we would like to launch it for a few users to gauge their reaction . Application : For the first learning launch , we had grouped the views differently for marketing and sales based on the audience type . 4 persons from marketing and 2 sales persons from each of the 8 teams ( total 20 users ) were selected to use the first version of the report . After launching the report , we tracked the report usage , the number of views per page and the time spent on each page for 1 week and also rolled out a survey to get end user feedback . Sales team gave a positive feedback about this report but marketing department was unable to assess the impact of marketing strategies and tactics on sales For the second learning launch , we integrated the views from marketing and sales and tried to see what impact marketing strategies and tactics had on sales . Again we had 4 persons from marketing and 2 sales persons from each of the 8 teams ( total 20 users ) using the second version of the report . We tracked report usage statistics as well as rolled out a survey for the users to get their feedback . Sales teams were overwhelmed with the data while marketing teams found this version of the dashboard very useful Insight : We had expected the first version of the dashboard to be more appealing to the users . While that was indeed the case for the sales team ( sales teams were interested in the sales views ) , the marketing people wanted to get an insight on how the marketing strategies and tactics were impacting sales . For them the preferred view was an integrated view of sales and marketing indicators . In the final dashboard , we had sales specific views for the sales people but integrated sales and marketing view for the marketing department . This served the needs and provided necessary insights to both the departments and created a positive business impact Approach : In the future , before learning launches , I would like to have a workshop with marketing and sales teams to leverage the Visualization tool better to create a view of the report that would serve the purpose of each department , and then get into the development of these dashboards . Visualization with end users would reduce the time spent in re - engineering the dashboard
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : As a part of my function , we support the sales teams to be more effective and perform better . In order to track product performance as well as sales personnel performance , we need to devise a report that caters to the needs of the sales and marketing department . Users should be able to view the report online on their mobile devices . The scope of the project includes the field force of about 100 reps and marketing team of 8 people . Timelines of the projects is 8 weeks . We will try to create a report to suit needs of the sales and marketing teams . Selection : The tool that I selected for this challenge is learning launch . Once we develop 2 versions of the report for the sales and marketing teams , we would like to launch it for a few users to gauge their reaction . Application : For the first learning launch , we had grouped the views differently for marketing and sales based on the audience type . 4 persons from marketing and 2 sales persons from each of the 8 teams ( total 20 users ) were selected to use the first version of the report . After launching the report , we tracked the report usage , the number of views per page and the time spent on each page for 1 week and also rolled out a survey to get end user feedback . Sales team gave a positive feedback about this report but marketing department was unable to assess the impact of marketing strategies and tactics on sales For the second learning launch , we integrated the views from marketing and sales and tried to see what impact marketing strategies and tactics had on sales . Again we had 4 persons from marketing and 2 sales persons from each of the 8 teams ( total 20 users ) using the second version of the report . We tracked report usage statistics as well as rolled out a survey for the users to get their feedback . Sales teams were overwhelmed with the data while marketing teams found this version of the dashboard very useful Insight : We had expected the first version of the dashboard to be more appealing to the users . While that was indeed the case for the sales team ( sales teams were interested in the sales views ) , the marketing people wanted to get an insight on how the marketing strategies and tactics were impacting sales . For them the preferred view was an integrated view of sales and marketing indicators . In the final dashboard , we had sales specific views for the sales people but integrated sales and marketing view for the marketing department . This served the needs and provided necessary insights to both the departments and created a positive business impact Approach : In the future , before learning launches , I would like to have a workshop with marketing and sales teams to leverage the Visualization tool better to create a view of the report that would serve the purpose of each department , and then get into the development of these dashboards . Visualization with end users would reduce the time spent in re - engineering the dashboard
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9062 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My Reflection – Storytelling
Challenge & Selection
I ’m an Industrial and Systems Engineering student . Storytelling is a tool I use quite
frequently , for all my work , homework and basically in all of my tasks . Since the pandemic of
COVID-19 started , all of my work has to be done from my house , like many students all
around the world . When this pandemic started I was in my junior year , but now I ’m in my
senior year , which is kind of sad not being around for my last days in person at school . I
study Industrial Engineering , and work mainly with organizational innovation systems this
year . Many of my topics are focused in simulation , evaluation of a system , applied enterprise
case studies and systems in general . I spend a lot of my time trying to propose new and
better ideas to solve the problems given , always trying to save as many resources as
possible , whether they are tangible or intangible . As time passed by , I realized the
importance of the involvement of the stakeholders . Often the stakeholders that are usually
excluded have some really important ideas , or ideas that the management team would have
never thought ; but why ? Well , mainly since these stakeholders are left behind because of
the position they have , where most of the time they belong to the working class , where they
have been working and doing the same thing for 5 to 10 years in a row . When you get used
to doing the same exact thing , it can be said that you become a master of that process , you
know mostly everything . Application
I have many stories about implementing storytelling . One I really like was the one
with the resistance to change from the management team . In discussing how to improve the productivity of the workers , and reduce the fatigue of the workers , I proposed the idea of talking and asking directly to them , know what they need and how can we help them to feel less tired . When I proposed this idea , many criticized me for being crazy , argumenting that as a management team we know what they needed . Many methods and many things were changed in order to improve the work quality ,
such as a new design of working station the , redesign the layout , change the working
methods , change the working schedule , and many more ideas proposed were made . But the
results were still the same .
Knowing that thing in fact did not change , the straight approach with the workers was
imminent . When we talked with a selected group of workers , that were mainly the leaders of
different work groups , they all agreed on one thing , to change the light intensity in the
workplace , since it was pretty high and exhausted the sight of many workers . Such a simple
thing as the light changed the whole panorama of the fabric , and it was n’t a difficult task to
do . All we had to do was to do a storytelling of the process the workers do and just tell it like
a normal story , describing it from the beginning up to the end . It was as simple as just telling
a story .
Insight & Approach
Oh well , who would have thought it before ? Such a simple thing as changing the
lights would resolve the problem of inefficiency of the factory . There were many white lights
all around the workplace , more than necessary once we analyzed the request . When we
revised the series of standards of ergonomy , in fact the workers were completely right . When
the fabric was designed the management did n’t realize that they installed an excess of lights .
Finally , the level of productivity of the factory was able to increase and the workers
were more satisfied with their workstations .
I applied this same technique with other case studies in school and in my practice
job , where I simply make a storytelling with the stakeholders involved and evaluate the
possible options of change , how can the enterprise , the stakeholders , and mainly everybody
get a benefit from change .
This course allowed me to see even more the importance of applying different tools
of design thinking , making me see the problem or the situation with a new perspective . Also , it allowed me to make storytelling in a different approach , in a more efficient way . I ’m a future engineer , and now I can see the importance of not only applying numbers and methods in my job , but to also apply design thinking where it can be applied .
This course was really interesting and of great knowledge !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My Reflection – Storytelling
Challenge & Selection
I ’m an Industrial and Systems Engineering student . Storytelling is a tool I use quite
frequently , for all my work , homework and basically in all of my tasks . Since the pandemic of
COVID-19 started , all of my work has to be done from my house , like many students all
around the world . When this pandemic started I was in my junior year , but now I ’m in my
senior year , which is kind of sad not being around for my last days in person at school . I
study Industrial Engineering , and work mainly with organizational innovation systems this
year . Many of my topics are focused in simulation , evaluation of a system , applied enterprise
case studies and systems in general . I spend a lot of my time trying to propose new and
better ideas to solve the problems given , always trying to save as many resources as
possible , whether they are tangible or intangible . As time passed by , I realized the
importance of the involvement of the stakeholders . Often the stakeholders that are usually
excluded have some really important ideas , or ideas that the management team would have
never thought ; but why ? Well , mainly since these stakeholders are left behind because of
the position they have , where most of the time they belong to the working class , where they
have been working and doing the same thing for 5 to 10 years in a row . When you get used
to doing the same exact thing , it can be said that you become a master of that process , you
know mostly everything . Application
I have many stories about implementing storytelling . One I really like was the one
with the resistance to change from the management team . In discussing how to improve the productivity of the workers , and reduce the fatigue of the workers , I proposed the idea of talking and asking directly to them , know what they need and how can we help them to feel less tired . When I proposed this idea , many criticized me for being crazy , argumenting that as a management team we know what they needed . Many methods and many things were changed in order to improve the work quality ,
such as a new design of working station the , redesign the layout , change the working
methods , change the working schedule , and many more ideas proposed were made . But the
results were still the same .
Knowing that thing in fact did not change , the straight approach with the workers was
imminent . When we talked with a selected group of workers , that were mainly the leaders of
different work groups , they all agreed on one thing , to change the light intensity in the
workplace , since it was pretty high and exhausted the sight of many workers . Such a simple
thing as the light changed the whole panorama of the fabric , and it was n’t a difficult task to
do . All we had to do was to do a storytelling of the process the workers do and just tell it like
a normal story , describing it from the beginning up to the end . It was as simple as just telling
a story .
Insight & Approach
Oh well , who would have thought it before ? Such a simple thing as changing the
lights would resolve the problem of inefficiency of the factory . There were many white lights
all around the workplace , more than necessary once we analyzed the request . When we
revised the series of standards of ergonomy , in fact the workers were completely right . When
the fabric was designed the management did n’t realize that they installed an excess of lights .
Finally , the level of productivity of the factory was able to increase and the workers
were more satisfied with their workstations .
I applied this same technique with other case studies in school and in my practice
job , where I simply make a storytelling with the stakeholders involved and evaluate the
possible options of change , how can the enterprise , the stakeholders , and mainly everybody
get a benefit from change .
This course allowed me to see even more the importance of applying different tools
of design thinking , making me see the problem or the situation with a new perspective . Also , it allowed me to make storytelling in a different approach , in a more efficient way . I ’m a future engineer , and now I can see the importance of not only applying numbers and methods in my job , but to also apply design thinking where it can be applied .
This course was really interesting and of great knowledge !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15162 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example - Storytelling
Challenge I ’m a volunteer of an BMC Student Branch ( SB ) in college and we aim to use
technology for humanity . We applied a project that we have done to a contest and
we were one of the finalists so we had to present it in a meeting for all Brazil ’s BMC
SB . We had to explain the concept our projects and why it is so important in a short
time and I was the selected person to make the presentation .
Selection
I had to make a speech that would make people feel the importance of our project
and inspire them to apply the same activity in their SB . So I started to think about
storytelling tools .
Application
I spent a lot of thought in my presentation because it was a new experience for
me . First of all , I started to reflect about the audience ’s features : what they would like
to hear ? What kind of information can I add in their lives that would be interested for
them ?
After think about the answers for these questions , I had to find a way to transmit my
thoughts and selected the informations that would be more useful for them . So , I
write down some key words and expressions that could cause some impact and I
selected some photographs and graphics that expressed how the project was
developed and their results .
Finally , I started to train my presentation making sure that I was speaking pausadly
and objectily .
The results were awesome , I received good feedbacks and we got the first place in
the contest .
Insight & Approach
This experience brought to me a lot of learnings , one of them was the importance of
trying to understand your audience and how a good planning make the difference .
Due to the good results that I had , in the future my idea is to continue to apply this
technique . When you do something thinking about what is important to the people
that you are doing it for , that odds of successed are increased .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example - Storytelling
Challenge I ’m a volunteer of an BMC Student Branch ( SB ) in college and we aim to use
technology for humanity . We applied a project that we have done to a contest and
we were one of the finalists so we had to present it in a meeting for all Brazil ’s BMC
SB . We had to explain the concept our projects and why it is so important in a short
time and I was the selected person to make the presentation .
Selection
I had to make a speech that would make people feel the importance of our project
and inspire them to apply the same activity in their SB . So I started to think about
storytelling tools .
Application
I spent a lot of thought in my presentation because it was a new experience for
me . First of all , I started to reflect about the audience ’s features : what they would like
to hear ? What kind of information can I add in their lives that would be interested for
them ?
After think about the answers for these questions , I had to find a way to transmit my
thoughts and selected the informations that would be more useful for them . So , I
write down some key words and expressions that could cause some impact and I
selected some photographs and graphics that expressed how the project was
developed and their results .
Finally , I started to train my presentation making sure that I was speaking pausadly
and objectily .
The results were awesome , I received good feedbacks and we got the first place in
the contest .
Insight & Approach
This experience brought to me a lot of learnings , one of them was the importance of
trying to understand your audience and how a good planning make the difference .
Due to the good results that I had , in the future my idea is to continue to apply this
technique . When you do something thinking about what is important to the people
that you are doing it for , that odds of successed are increased .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18822 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Visualisation
Challenge and Selection
As a consultant , during my internship , I understood how to execute visualisation effectively . My clientele involved top company executives , approaching my organisation with various challenges sometimes known and sometimes unknown . Since , I had done a lot of research work as a part of my initial training , I occasionally knew the challenge they might be facing . To deeply understand the issue they were facing , I would pose them questions to understand the firms ’ pain points and collect the data specific for the firm . I would also identify the stakeholders who are getting impacted and would represent them using straw graphics . To represent the data collected using secondary research , I would use charts and graphs for easier readability .
Application
Upon collecting data from existing materials and interview , I would start representing the data on a white board and define a layout of the powerpoint slide , with the shapes , symbols and straw graphics . The existing materials would be available in proprietary database that may be old case studies , operational or procedural documents , training materials , marketing materials etc .
Once , I had a layout of slide defining the problem , I would create and complete that slide .
Further , I would do research for solving the problem and to represent the case and solutions , I would use visual tools like flow diagrams , matrix and web charts drawn on a whiteboard . I would stick post- it notes with colour coding ( for intensity of problem or solutions ) wherever it deemed fit . This sort of visualisation assisted me to focus on the key areas and if needed , I could show this progress to my manager and help him be up to speed in a short time . He would know my progress and guide whenever and wherever he felt I was stuck .
The final solutions arrived using this visual representation on whiteboard were replicated on the powerpoint slides and were part of the deck to the client .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . The representation of solutions using flow charts helped the thought structure to flow as I had while creating them . The charts and graphs enhanced the readability of the mere excel tables and follow the presentation .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Visualisation
Challenge and Selection
As a consultant , during my internship , I understood how to execute visualisation effectively . My clientele involved top company executives , approaching my organisation with various challenges sometimes known and sometimes unknown . Since , I had done a lot of research work as a part of my initial training , I occasionally knew the challenge they might be facing . To deeply understand the issue they were facing , I would pose them questions to understand the firms ’ pain points and collect the data specific for the firm . I would also identify the stakeholders who are getting impacted and would represent them using straw graphics . To represent the data collected using secondary research , I would use charts and graphs for easier readability .
Application
Upon collecting data from existing materials and interview , I would start representing the data on a white board and define a layout of the powerpoint slide , with the shapes , symbols and straw graphics . The existing materials would be available in proprietary database that may be old case studies , operational or procedural documents , training materials , marketing materials etc .
Once , I had a layout of slide defining the problem , I would create and complete that slide .
Further , I would do research for solving the problem and to represent the case and solutions , I would use visual tools like flow diagrams , matrix and web charts drawn on a whiteboard . I would stick post- it notes with colour coding ( for intensity of problem or solutions ) wherever it deemed fit . This sort of visualisation assisted me to focus on the key areas and if needed , I could show this progress to my manager and help him be up to speed in a short time . He would know my progress and guide whenever and wherever he felt I was stuck .
The final solutions arrived using this visual representation on whiteboard were replicated on the powerpoint slides and were part of the deck to the client .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . The representation of solutions using flow charts helped the thought structure to flow as I had while creating them . The charts and graphs enhanced the readability of the mere excel tables and follow the presentation .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19172 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Story Telling
Challenge I am a member of a large healthcare organization , and work in a Lead - Clinical Informatics RN position . Clinical Informatics has been likened to a bridge between the IT world and the clinical providers world , integrating clinical standards , regulations , processes and procedures for patient care into the EHR ( Electronic Health Record ) . Clinical providers include physicians , advanced care practice providers , nursing , therapists and various ancillary staff . As a Clinical Informaticist , one of the processes for which I am responsible , is the design of templates , flowsheets , order sets , etc for documentation purposes all the while assuring patient safety and regulation compliance . Selection In order to accomplish this goal , I must consult with the discipline or disciplines that will be affected , across multiple departments , and across multiple health sites . This is in order to understand not only their workflows , but the challenges that they face with implementation of a new initiative or functionality . Storytelling is the design tool that I utilize most often in scenarios such as this . Storytelling is a tool used to gain insight into the user 's world , by putting their experiences , needs , and wants in the center of the design process . Even if the new initiative or functionality is part of a national initiative or brought about by a new governmental regulation , therefore not up for debate as to whether we take or do , I still need to know the workflow and the impact to the end users . Application I was tasked with the implementation of a new specimen processing module that ’s purpose was to increase patient safety when lab specimens are collected . At the current state , the process of labeling the specimens at the bedside , at the time of collection , was not consistent . This lack of documentation can be quite harmful if specimens were mislabeled with another patient ’s information , increasing the chance of errors in patient care . Should the error be discovered , resulting in the need for recollection of specimens , there would be a delay in care as well as increased discomfort to the patient . The new initiative included the functionality of requiring the viewing of patient lab orders , documentation of the collection , and labeling of the specimens by the staff at the bedside utilizing the process within the patient 's electronic chart . The initial scope of the implementation included only our main hospital laboratory , with others to be added going forward . I met with the directors and managers of the laboratory , as well as the directors , managers and VP of Nursing , in order to instruct them on the new functionality and process . Nursing was included in the discussion as nursing would be impacted in various incidences , on various units where they are the specimen collectors rather than lab personnel .
During this time I listened to their thoughts and concerns regarding the new process as well as answered their questions . They were made aware of the need for my documentation of workflows , as well as “ day in the life ” stories . Additional meetings were scheduled with them for the purpose of updating them on the progress of the project , as well as to include them in the deployment plans for the patient care areas . Another key aspect for the project was the discussion around the new hardware requirements and the placement of it on the various units and laboratory . This provided me with raw numbers of items needing to be purchased . After this “ kick off ” meeting , I arranged times to visit each patient care area in order to observe the nurse 's current processes , and obtain user stories . I am fortunate in that our staff are always very open to giving their opinions , asking questions and verbalizing their needs as well as best case scenarios for their work . During this time , I also met with laboratory staff responsible for the processes of receiving the physician orders , through the collection of specimens , and the distribution of said specimens to the different departments within the laboratory . While my primary purpose was to obtain workflows and user stories , I used this time to also begin educating staff regarding the new module , new process . These informal times lent itself to candid discussions of the overall current state . The use of storytelling as a means of design was invaluable . Through the workflows and user stories , we were able to design additions and modifications to the new module that were more reflective of their actual environment . This enabled us to respect the integrity of the new process module while incorporating the majority of end users wants and needs . Insight By applying the storytelling design tool , I was able to obtain information that I would not have otherwise been able to ascertain through simple meetings . It also afforded me the ability to identify the discrepancies between what was assumed the processes were vs the reality . As is more often the case , managers and directors can be removed from the day to day functions of their own departments . It was definitely invaluable to be with the “ frontline ” staff and learn exactly what the processes and workflows were , as well as the challenges that they faced in performing their jobs . One of the key deficiencies I found was in the way the Emergency Department was labeling their specimens . At some point in time , they were given a pass in labeling the specimens in the proper manner , instead sending them to the lab for them to do before processing . Obviously this could not continue for two reasons . 1 ) It was in violation of standard practice and procedure , and 2 ) the new process would not support their workflow . I immediately addressed the errors with departmental leadership , in order to guide them to compliance in standard procedure , even before the implementation of the new process . Going forward , we were able to design a workflow , within the new functionality , that assisted them in such a way that maintained standard procedure for collection and labeling of specimens . Equally as important was the ability to take their unique challenges into consideration and offer solutions .
Approach In conclusion , I would use the storytelling tool again as it provides clear insights into the what areas required modifications to the new process , in order to meet the needs of the end users . Had I not spent time with the laboratory and nursing staff “ in the trenches ” , I would have found us implementing a product that would have been flawed for their use , from the beginning . Through collaboration with these departments , Clinical Informatics , and the various analysts within the technology department , we successfully launched a product that was far more intuitive to their own process and needs .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Story Telling
Challenge I am a member of a large healthcare organization , and work in a Lead - Clinical Informatics RN position . Clinical Informatics has been likened to a bridge between the IT world and the clinical providers world , integrating clinical standards , regulations , processes and procedures for patient care into the EHR ( Electronic Health Record ) . Clinical providers include physicians , advanced care practice providers , nursing , therapists and various ancillary staff . As a Clinical Informaticist , one of the processes for which I am responsible , is the design of templates , flowsheets , order sets , etc for documentation purposes all the while assuring patient safety and regulation compliance . Selection In order to accomplish this goal , I must consult with the discipline or disciplines that will be affected , across multiple departments , and across multiple health sites . This is in order to understand not only their workflows , but the challenges that they face with implementation of a new initiative or functionality . Storytelling is the design tool that I utilize most often in scenarios such as this . Storytelling is a tool used to gain insight into the user 's world , by putting their experiences , needs , and wants in the center of the design process . Even if the new initiative or functionality is part of a national initiative or brought about by a new governmental regulation , therefore not up for debate as to whether we take or do , I still need to know the workflow and the impact to the end users . Application I was tasked with the implementation of a new specimen processing module that ’s purpose was to increase patient safety when lab specimens are collected . At the current state , the process of labeling the specimens at the bedside , at the time of collection , was not consistent . This lack of documentation can be quite harmful if specimens were mislabeled with another patient ’s information , increasing the chance of errors in patient care . Should the error be discovered , resulting in the need for recollection of specimens , there would be a delay in care as well as increased discomfort to the patient . The new initiative included the functionality of requiring the viewing of patient lab orders , documentation of the collection , and labeling of the specimens by the staff at the bedside utilizing the process within the patient 's electronic chart . The initial scope of the implementation included only our main hospital laboratory , with others to be added going forward . I met with the directors and managers of the laboratory , as well as the directors , managers and VP of Nursing , in order to instruct them on the new functionality and process . Nursing was included in the discussion as nursing would be impacted in various incidences , on various units where they are the specimen collectors rather than lab personnel .
During this time I listened to their thoughts and concerns regarding the new process as well as answered their questions . They were made aware of the need for my documentation of workflows , as well as “ day in the life ” stories . Additional meetings were scheduled with them for the purpose of updating them on the progress of the project , as well as to include them in the deployment plans for the patient care areas . Another key aspect for the project was the discussion around the new hardware requirements and the placement of it on the various units and laboratory . This provided me with raw numbers of items needing to be purchased . After this “ kick off ” meeting , I arranged times to visit each patient care area in order to observe the nurse 's current processes , and obtain user stories . I am fortunate in that our staff are always very open to giving their opinions , asking questions and verbalizing their needs as well as best case scenarios for their work . During this time , I also met with laboratory staff responsible for the processes of receiving the physician orders , through the collection of specimens , and the distribution of said specimens to the different departments within the laboratory . While my primary purpose was to obtain workflows and user stories , I used this time to also begin educating staff regarding the new module , new process . These informal times lent itself to candid discussions of the overall current state . The use of storytelling as a means of design was invaluable . Through the workflows and user stories , we were able to design additions and modifications to the new module that were more reflective of their actual environment . This enabled us to respect the integrity of the new process module while incorporating the majority of end users wants and needs . Insight By applying the storytelling design tool , I was able to obtain information that I would not have otherwise been able to ascertain through simple meetings . It also afforded me the ability to identify the discrepancies between what was assumed the processes were vs the reality . As is more often the case , managers and directors can be removed from the day to day functions of their own departments . It was definitely invaluable to be with the “ frontline ” staff and learn exactly what the processes and workflows were , as well as the challenges that they faced in performing their jobs . One of the key deficiencies I found was in the way the Emergency Department was labeling their specimens . At some point in time , they were given a pass in labeling the specimens in the proper manner , instead sending them to the lab for them to do before processing . Obviously this could not continue for two reasons . 1 ) It was in violation of standard practice and procedure , and 2 ) the new process would not support their workflow . I immediately addressed the errors with departmental leadership , in order to guide them to compliance in standard procedure , even before the implementation of the new process . Going forward , we were able to design a workflow , within the new functionality , that assisted them in such a way that maintained standard procedure for collection and labeling of specimens . Equally as important was the ability to take their unique challenges into consideration and offer solutions .
Approach In conclusion , I would use the storytelling tool again as it provides clear insights into the what areas required modifications to the new process , in order to meet the needs of the end users . Had I not spent time with the laboratory and nursing staff “ in the trenches ” , I would have found us implementing a product that would have been flawed for their use , from the beginning . Through collaboration with these departments , Clinical Informatics , and the various analysts within the technology department , we successfully launched a product that was far more intuitive to their own process and needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10180 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge After an organization change , the email product is transferred to our team without the headcount . I was assigned as the product manager of the product . We had to get a good grip on the product and the market . We had a lot to do in a short period in order to meet our goals .
Being a fairly old technology , email market is a well saturated one . Our competitors are long time players with well - established products . On the other hand , besides having several complaints about some features and general clumsiness of their current email services , potential customers have a comfort zone in using our competitors ’ products .
Our goal was meeting our penetration and sales goals under these circumstances .
Selection I selected storytelling for this challenge . As stakeholders tend to feel unsafe about meeting their goals under these difficult conditions , I believed utilizing a method different from the ordinary goal setting ways would be what the team needs in order to perform up to their potential . Communication around a story rather than analyses and numbers would arose emotional connection among the team . This would help them to get rid of the stress and engage to a larger purpose .
Application First thing we did was to gather around the idea of being a part of the team which launches Turkey ’s first enterprise scale individual and corporate email platform . And how it would contribute to the national data security . It was all about being independent technologically . This would make the whole team feel to have a purpose , larger than just meeting some financial goals .
Being in a financially disadvantageous national economy , especially about currencies , serving a product with local currency provides the upper hand to the corporations as predictable costs . With a broader view , it will help raising the savings and financial development in national scale . Our team was composed of all local professionals that is why being a part of national benefit makes a perfect sense in making emotional connections .
We prepared a quick survey , sent to our early adapters and collected their responses . The responses of real people who experience our product , the product we built with extra care and a lot of hard work . We combined the responses and composed a story in which real people tell us how we help them in their businesses . At this point , it was obvious that for the team being in this project and putting all the effort was not about solving some technical , financial or marketing problems . It was all about partnering people in their business and making it easier to succeed instead . It was not about solving problems one after another , now they feel they have a cause . A cause in which they solve a number of problems on the way without noticing .
All in all , with the design thinking approach the project was a success which may easily be otherwise should we decide to focus on problems and goals traditionally .
Insight I think it all comes down to the motivation that pulls people to their duties instead of the duties themselves . Most of the time , people get bogged into the daily deeds and the turmoil around them . We all tend to disregard or even forgot why we do what we do . Or what values we contribute to the masses of people . Design thinking breaks this loop and make us remember and be mindful about our
larger purpose . I believe that was what makes the difference on our project and one of the biggest pillars behind our success .
Approach Storytelling has become a valuable asset in my arsenal . I believe if I support storytelling with other design thinking tools such as , visualization , mind mapping and learning launch we would benefit from a broader perspective of design thinking on other projects , specifically where the definition of the problem is ambiguous , there are a lot of data but it is difficult to tell which are relevant and it is hard to predict cause and effect .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge After an organization change , the email product is transferred to our team without the headcount . I was assigned as the product manager of the product . We had to get a good grip on the product and the market . We had a lot to do in a short period in order to meet our goals .
Being a fairly old technology , email market is a well saturated one . Our competitors are long time players with well - established products . On the other hand , besides having several complaints about some features and general clumsiness of their current email services , potential customers have a comfort zone in using our competitors ’ products .
Our goal was meeting our penetration and sales goals under these circumstances .
Selection I selected storytelling for this challenge . As stakeholders tend to feel unsafe about meeting their goals under these difficult conditions , I believed utilizing a method different from the ordinary goal setting ways would be what the team needs in order to perform up to their potential . Communication around a story rather than analyses and numbers would arose emotional connection among the team . This would help them to get rid of the stress and engage to a larger purpose .
Application First thing we did was to gather around the idea of being a part of the team which launches Turkey ’s first enterprise scale individual and corporate email platform . And how it would contribute to the national data security . It was all about being independent technologically . This would make the whole team feel to have a purpose , larger than just meeting some financial goals .
Being in a financially disadvantageous national economy , especially about currencies , serving a product with local currency provides the upper hand to the corporations as predictable costs . With a broader view , it will help raising the savings and financial development in national scale . Our team was composed of all local professionals that is why being a part of national benefit makes a perfect sense in making emotional connections .
We prepared a quick survey , sent to our early adapters and collected their responses . The responses of real people who experience our product , the product we built with extra care and a lot of hard work . We combined the responses and composed a story in which real people tell us how we help them in their businesses . At this point , it was obvious that for the team being in this project and putting all the effort was not about solving some technical , financial or marketing problems . It was all about partnering people in their business and making it easier to succeed instead . It was not about solving problems one after another , now they feel they have a cause . A cause in which they solve a number of problems on the way without noticing .
All in all , with the design thinking approach the project was a success which may easily be otherwise should we decide to focus on problems and goals traditionally .
Insight I think it all comes down to the motivation that pulls people to their duties instead of the duties themselves . Most of the time , people get bogged into the daily deeds and the turmoil around them . We all tend to disregard or even forgot why we do what we do . Or what values we contribute to the masses of people . Design thinking breaks this loop and make us remember and be mindful about our
larger purpose . I believe that was what makes the difference on our project and one of the biggest pillars behind our success .
Approach Storytelling has become a valuable asset in my arsenal . I believe if I support storytelling with other design thinking tools such as , visualization , mind mapping and learning launch we would benefit from a broader perspective of design thinking on other projects , specifically where the definition of the problem is ambiguous , there are a lot of data but it is difficult to tell which are relevant and it is hard to predict cause and effect .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17910 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Task :
I work as a business process architect for a company that integrates CRM systems . As a technical specialist , I often participate in presale and sale negotiations .
Choice :
I wanted to improve the closability of transactions , i.e. increase the number of sales . I made the assumption that the rejection of integration on the part of the client is often caused by a low level of technical literacy in the CRM system , because of this , there was a feeling that all this is too complicated , and it is better to work as before .
Application :
I thought about the storytelling technique from the lectures in this course . What if you tell the client a story about what their working day will look like , what interfaces and settings they will need to work with , and how easy it is .
Insight :
Our sales presentation focused on the advantages of the proposed system , graphs and tables that show profits or savings , and other important information . Looking at it from the outside , as a layman in my topic , I realized that this cool , true and reasonable presentation does not remove the fear that working in a new way will be cool , rather the opposite .
Approach :
I agreed with the sales manager that we will expand his presentation with my slides and a small video with the workflow . With the help of simple equipment that I collected from friends , I created a demo account with the settings of a potential client . On the site builder , I modeled a simple online store ( without a live url and acquiring ) , but connected to CRM .
In the video for 2.5 minutes , I showed what the order process looks like for the store buyer , and how the store manager ( the client 's employees ) will work with this request . Everything is very simple , automated and intuitive . The last 15 seconds of the video is a demonstration of working with the client 's director system . How it gets an automatic report on the work of employees directly in your smartphone and in 2 clicks can go to detailed analytics directly from the smartphone w
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Task :
I work as a business process architect for a company that integrates CRM systems . As a technical specialist , I often participate in presale and sale negotiations .
Choice :
I wanted to improve the closability of transactions , i.e. increase the number of sales . I made the assumption that the rejection of integration on the part of the client is often caused by a low level of technical literacy in the CRM system , because of this , there was a feeling that all this is too complicated , and it is better to work as before .
Application :
I thought about the storytelling technique from the lectures in this course . What if you tell the client a story about what their working day will look like , what interfaces and settings they will need to work with , and how easy it is .
Insight :
Our sales presentation focused on the advantages of the proposed system , graphs and tables that show profits or savings , and other important information . Looking at it from the outside , as a layman in my topic , I realized that this cool , true and reasonable presentation does not remove the fear that working in a new way will be cool , rather the opposite .
Approach :
I agreed with the sales manager that we will expand his presentation with my slides and a small video with the workflow . With the help of simple equipment that I collected from friends , I created a demo account with the settings of a potential client . On the site builder , I modeled a simple online store ( without a live url and acquiring ) , but connected to CRM .
In the video for 2.5 minutes , I showed what the order process looks like for the store buyer , and how the store manager ( the client 's employees ) will work with this request . Everything is very simple , automated and intuitive . The last 15 seconds of the video is a demonstration of working with the client 's director system . How it gets an automatic report on the work of employees directly in your smartphone and in 2 clicks can go to detailed analytics directly from the smartphone w
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20243 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking For Innovation
Peer Graded Assignment
Visualization – Mother of Design Tools
I have selected Visualization tool for this assignment
because this tool is a key part of any design thinking process and is used in every stage of the process . Visualization involves listening , thinking and drawing where all aspects are given equal importance in attaining the output .
Visualization deals with using images and using visual
thinking to process any idea . it is more effective than using words or verbal approach and give a better effective plan than words or graphic representations . Even our brains are wired in such a way that we tend to remember visual representations better than written form and visualization has more effect on the brain .
Here we should take enough care that drawing does n’t
overpower listening and thinking . Though drawing is an important part of design thinking , we should also remember that we need to encourage listening and thinking as well as we tend to get the required ideas and creative possibilities out of these two activities .
Visualization
Listening
Thinking
Drawing
Here we have to understand the beauty of the
visualization tool , that is the ability to capture any complex thought or idea into a single picture or drawing the more we begin to use this mode of pictures and drawing , the simpler our process of innovation becomes and increases possibilities to refine our thoughts and ideas .
Picture Credits : https://www.nngroup.com/articles/storyboards-visualize-ideas/
According to experts , visualization unlocks the power to
think differently by doodling . The power of doodling brings about our hidden creative talents to the surface and helps us to draw our own ideas and plans on a paper or screen . This tool has a role throughout design thinking .
This can be a little tough task process for a few who are
used to written reports or written planning to suddenly switch to doodling or drawing , but considering the benefits , and how quickly we can proceed to the next stage , this is the best tool of Design thinking process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking For Innovation
Peer Graded Assignment
Visualization – Mother of Design Tools
I have selected Visualization tool for this assignment
because this tool is a key part of any design thinking process and is used in every stage of the process . Visualization involves listening , thinking and drawing where all aspects are given equal importance in attaining the output .
Visualization deals with using images and using visual
thinking to process any idea . it is more effective than using words or verbal approach and give a better effective plan than words or graphic representations . Even our brains are wired in such a way that we tend to remember visual representations better than written form and visualization has more effect on the brain .
Here we should take enough care that drawing does n’t
overpower listening and thinking . Though drawing is an important part of design thinking , we should also remember that we need to encourage listening and thinking as well as we tend to get the required ideas and creative possibilities out of these two activities .
Visualization
Listening
Thinking
Drawing
Here we have to understand the beauty of the
visualization tool , that is the ability to capture any complex thought or idea into a single picture or drawing the more we begin to use this mode of pictures and drawing , the simpler our process of innovation becomes and increases possibilities to refine our thoughts and ideas .
Picture Credits : https://www.nngroup.com/articles/storyboards-visualize-ideas/
According to experts , visualization unlocks the power to
think differently by doodling . The power of doodling brings about our hidden creative talents to the surface and helps us to draw our own ideas and plans on a paper or screen . This tool has a role throughout design thinking .
This can be a little tough task process for a few who are
used to written reports or written planning to suddenly switch to doodling or drawing , but considering the benefits , and how quickly we can proceed to the next stage , this is the best tool of Design thinking process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22207 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALIZATION
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) what key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while
pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALIZATION
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative .
If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front- stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format .
For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) what key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while
pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12853 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling Challenge & Selection According to a study by Thomas Ahrens , all fast growing companies have a very strong corporate culture shared by all their employees . ( Thomas Ahrens “ High Growth Соmpanies : Driving the Tiger ” ) Our company , the fastest growing mobile telecom company in Russia , is no exception . We are proud of our strong corporate culture , our mission , strategy and the key values . The company has developed a special one - day training course , mandatory for all employees , in order to help them to adapt and appreciate the corporate culture . This training is not run by professional trainers but by senior managers who have been working in the company for a long time and can tell a lot of interesting facts about its history from their own experiences . We call these people Ambassadors . During the training , a trainer uses a storytelling tool , giving a lot of examples of how we live our core value in order to explain the mission , strategy and the company values to the participants . I ’m very proud to be entrusted with the honour of being an Ambassador of corporate values . And here I want to refer to Cameron Smith in the section “ Storytelling Tool ” of our course : « Every great brand has a story and that story connects to the emotions , the characters , the values of the people » . StoryTelling is « about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic ” . Application The training script has a lot of common examples but each trainer adds something from his / her own experience . There are many great examples of absolutely incredible achievements . But unfortunately , when the growth speed is fast we are bound to make mistakes . I want to tell the story from my own experience which I use as an example to illustrate the value “ Openness ” . One of the items is “ Share your experience , knowledge and skills ” . It ’s nice and easy to talk about your achievements but telling about your mistakes , so the others can avoid them , requires more courage . My story . Some years ago , the company was expanding fast to the regions and opening new branches in different cities . I was in charge of setting up customer service departments . During the launch of the first company I used to record all our mistakes and missteps . The list was quite long . When we were launching the second one , I gave this list to my colleagues and we managed to avoid all these mistakes . But we added some new ones to the list . The launch of the third branch went much easier and the rest were opened without a hitch . When I told this story at the training , from the reaction of the participants , who started sharing similar experiences , I understood how important was to tell about this particular aspect of the value . Insight & Approach The company values stay the same but the script of the training is being revised from time to time . I ’m a part of the working group which is charge of these changes . In the team , we ’ve decided to add a point that we should n’t be afraid of telling about mistakes helping our colleagues to avoid it . We ’ve also made a constantly increasing bank of stories that can be used at the training as the examples of living company values . So storytelling is a powerful instrument which helps us to ensure a visual and deep understanding of company values which are in its DNA . Nothing illustrates this better than the words by Cameron Smith “ If you can raise the level of engagement in your business , you will do wonders to your performance . And storytelling allows you to create energy and passion and excitement around something ” .
This course has made me take a fresh look at storytelling tool which can be used in all areas , especially where the situations are human centered .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling Challenge & Selection According to a study by Thomas Ahrens , all fast growing companies have a very strong corporate culture shared by all their employees . ( Thomas Ahrens “ High Growth Соmpanies : Driving the Tiger ” ) Our company , the fastest growing mobile telecom company in Russia , is no exception . We are proud of our strong corporate culture , our mission , strategy and the key values . The company has developed a special one - day training course , mandatory for all employees , in order to help them to adapt and appreciate the corporate culture . This training is not run by professional trainers but by senior managers who have been working in the company for a long time and can tell a lot of interesting facts about its history from their own experiences . We call these people Ambassadors . During the training , a trainer uses a storytelling tool , giving a lot of examples of how we live our core value in order to explain the mission , strategy and the company values to the participants . I ’m very proud to be entrusted with the honour of being an Ambassador of corporate values . And here I want to refer to Cameron Smith in the section “ Storytelling Tool ” of our course : « Every great brand has a story and that story connects to the emotions , the characters , the values of the people » . StoryTelling is « about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic ” . Application The training script has a lot of common examples but each trainer adds something from his / her own experience . There are many great examples of absolutely incredible achievements . But unfortunately , when the growth speed is fast we are bound to make mistakes . I want to tell the story from my own experience which I use as an example to illustrate the value “ Openness ” . One of the items is “ Share your experience , knowledge and skills ” . It ’s nice and easy to talk about your achievements but telling about your mistakes , so the others can avoid them , requires more courage . My story . Some years ago , the company was expanding fast to the regions and opening new branches in different cities . I was in charge of setting up customer service departments . During the launch of the first company I used to record all our mistakes and missteps . The list was quite long . When we were launching the second one , I gave this list to my colleagues and we managed to avoid all these mistakes . But we added some new ones to the list . The launch of the third branch went much easier and the rest were opened without a hitch . When I told this story at the training , from the reaction of the participants , who started sharing similar experiences , I understood how important was to tell about this particular aspect of the value . Insight & Approach The company values stay the same but the script of the training is being revised from time to time . I ’m a part of the working group which is charge of these changes . In the team , we ’ve decided to add a point that we should n’t be afraid of telling about mistakes helping our colleagues to avoid it . We ’ve also made a constantly increasing bank of stories that can be used at the training as the examples of living company values . So storytelling is a powerful instrument which helps us to ensure a visual and deep understanding of company values which are in its DNA . Nothing illustrates this better than the words by Cameron Smith “ If you can raise the level of engagement in your business , you will do wonders to your performance . And storytelling allows you to create energy and passion and excitement around something ” .
This course has made me take a fresh look at storytelling tool which can be used in all areas , especially where the situations are human centered .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18315 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
As a newly appointed corporate communications manager at telco , a company that provides technology solutions in a country located at the heart of Africa named Rwanda , I was challenged by the fact that this career is new to me although I am pursuing communication in school . My most challenge was on the use of the company ’s social media accounts , the ability to engage our customer and to raise awareness about what the company does and to get feedback from customers to be applied while improving service delivery .
Selection
Thanks to this “ Design thinking and innovation ” course , I got the opportunity to learn about Story telling which has help significantly in addressing the challenge I described above . Specifically referring to a lecture by Scott Ray , a global and leadership development director at Mars . Inc where he says “ story telling has emotional connection , and it also has larger purpose . Storytelling is the difference between solving a problem and creating a cause ” , this gave me an overview on how to handle our customers through communication on our social media .
Application
I applied story telling on our social media by sharing emotions and stories that our customers relate to . Instead of talking our achievements I started to talk about customer experiences with our product . How It has improved their lives . Instead of posting facts about the company , I started posting stories from employees who have been in the company for a while . Slowly , I started to observe an increase in social media users interaction with our accounts . This created interesting feedbacks on our products that we are now using to improve our services .
Insight
Story telling connects to customer more than any other tool when it comes to communication . Through design thinking it creates a whole circle of interaction that brings more information . While I thought bragging about the company ’s achievement would increase customers interest in the company , I have realized when selling it is not about the company , it not about you rather it is about the people you intend to sell your services to .
Approach
Story telling itself is already a vital tool in this situation , however visualization would also bring more value to the content . Therefore next time I post an information on the company ’s social media I will insert in a few visuals that will bring us more attention from the customers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
As a newly appointed corporate communications manager at telco , a company that provides technology solutions in a country located at the heart of Africa named Rwanda , I was challenged by the fact that this career is new to me although I am pursuing communication in school . My most challenge was on the use of the company ’s social media accounts , the ability to engage our customer and to raise awareness about what the company does and to get feedback from customers to be applied while improving service delivery .
Selection
Thanks to this “ Design thinking and innovation ” course , I got the opportunity to learn about Story telling which has help significantly in addressing the challenge I described above . Specifically referring to a lecture by Scott Ray , a global and leadership development director at Mars . Inc where he says “ story telling has emotional connection , and it also has larger purpose . Storytelling is the difference between solving a problem and creating a cause ” , this gave me an overview on how to handle our customers through communication on our social media .
Application
I applied story telling on our social media by sharing emotions and stories that our customers relate to . Instead of talking our achievements I started to talk about customer experiences with our product . How It has improved their lives . Instead of posting facts about the company , I started posting stories from employees who have been in the company for a while . Slowly , I started to observe an increase in social media users interaction with our accounts . This created interesting feedbacks on our products that we are now using to improve our services .
Insight
Story telling connects to customer more than any other tool when it comes to communication . Through design thinking it creates a whole circle of interaction that brings more information . While I thought bragging about the company ’s achievement would increase customers interest in the company , I have realized when selling it is not about the company , it not about you rather it is about the people you intend to sell your services to .
Approach
Story telling itself is already a vital tool in this situation , however visualization would also bring more value to the content . Therefore next time I post an information on the company ’s social media I will insert in a few visuals that will bring us more attention from the customers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21125 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Visualisation
Challenge & Selection I work as part of the sales strategy team for a newspaper publishing organisation in India . The regional sales teams here work on selling advertising space to various clients . The clients are segmented by their overall advertising value into three segments : Key Accounts , Mid - tier Accounts & Long - tail Accounts . Each sales team is given a mix of accounts from each group to target . While working on optimising the sales process I found that the current model resulted in limited focus on the long - tail accounts due to a perceived lack of business potential . I leveraged visualisation tool to present my analysis to the management and highlight the missed opportunity under the current sales model .
The reason for choosing visualisation as the tool was because I felt that it would help present the scale of the problem and also to develop a common understanding . I was inspired by the video from Angela Myer , where she talks about how visualisation can be a powerful tool to develop consensus among a diverse group and to communicate ideas very clearly . This was of prime importance to me as without a common understanding we can not even begin to identify possible solutions .
Application My aim in this exercise was to show how little effort the teams were putting towards the Long - tail accounts and then to present how much potential revenue we were ‘ leaving - on - the - table ’ by not covering these accounts adequately . I started by compiling the call data ( for previous quarter ) from our CRM module . The call data was collated by client segments to derive the efforts put in towards each client segment . The number of clients called in each segment was compared against the segment ’s overall client list to capture the % of clients being actively targeted ( coverage ratio ) . As the next step I captured the overall advertising spends of the clients not being actively targeted in each client segment by using market databases . This analysis gave me the amount of advertising spends left untapped in the current sales model . The final step was to consolidate all the information into a visual layout that would place all this data in correct context . I used arrows of varying thickness to indicate the amount of effort put in by the sales teams towards each client segment . I then coupled this with circles of differing sizes representing the untapped value of each segment . The final image was as below :
Insight & Approach This approach was really effective at helping the management understand how the current model is working and also to present the size of the opportunity we are missing out on . With this visual summary they gained a better appreciation of the value in focusing on Long - tail accounts which were earlier perceived to be after - thoughts . As a result of using this approach our team has a clear understanding of the problem and we are evaluating alternative sales models to rectify this imbalance in focus . Another insight that I gained from this exercise was that by transforming numbers ( revenue , costs , time etc ) into pictures , the audience is better able to relate to them and also to place them in the correct context .
I would definitely use visualisation again in such scenarios . I feel that it is a simple and adaptable tool that can be employed in any situation that require me to convey complex ideas . It is a powerful method to develop consensus & common understanding in a diverse group of people . Also visualisation is an apt tool in the business context since it can be deployed with Microsoft PowerPoint very easily . In this specific example , I feel that it can be improved by the use of more relatable graphics . For example , instead of using circles to represent the untapped value I can use the image of a stack of money . Such graphics are more relatable and instantly convey the right message . Going forward I will work on using more such graphics / icons in my visualisations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Visualisation
Challenge & Selection I work as part of the sales strategy team for a newspaper publishing organisation in India . The regional sales teams here work on selling advertising space to various clients . The clients are segmented by their overall advertising value into three segments : Key Accounts , Mid - tier Accounts & Long - tail Accounts . Each sales team is given a mix of accounts from each group to target . While working on optimising the sales process I found that the current model resulted in limited focus on the long - tail accounts due to a perceived lack of business potential . I leveraged visualisation tool to present my analysis to the management and highlight the missed opportunity under the current sales model .
The reason for choosing visualisation as the tool was because I felt that it would help present the scale of the problem and also to develop a common understanding . I was inspired by the video from Angela Myer , where she talks about how visualisation can be a powerful tool to develop consensus among a diverse group and to communicate ideas very clearly . This was of prime importance to me as without a common understanding we can not even begin to identify possible solutions .
Application My aim in this exercise was to show how little effort the teams were putting towards the Long - tail accounts and then to present how much potential revenue we were ‘ leaving - on - the - table ’ by not covering these accounts adequately . I started by compiling the call data ( for previous quarter ) from our CRM module . The call data was collated by client segments to derive the efforts put in towards each client segment . The number of clients called in each segment was compared against the segment ’s overall client list to capture the % of clients being actively targeted ( coverage ratio ) . As the next step I captured the overall advertising spends of the clients not being actively targeted in each client segment by using market databases . This analysis gave me the amount of advertising spends left untapped in the current sales model . The final step was to consolidate all the information into a visual layout that would place all this data in correct context . I used arrows of varying thickness to indicate the amount of effort put in by the sales teams towards each client segment . I then coupled this with circles of differing sizes representing the untapped value of each segment . The final image was as below :
Insight & Approach This approach was really effective at helping the management understand how the current model is working and also to present the size of the opportunity we are missing out on . With this visual summary they gained a better appreciation of the value in focusing on Long - tail accounts which were earlier perceived to be after - thoughts . As a result of using this approach our team has a clear understanding of the problem and we are evaluating alternative sales models to rectify this imbalance in focus . Another insight that I gained from this exercise was that by transforming numbers ( revenue , costs , time etc ) into pictures , the audience is better able to relate to them and also to place them in the correct context .
I would definitely use visualisation again in such scenarios . I feel that it is a simple and adaptable tool that can be employed in any situation that require me to convey complex ideas . It is a powerful method to develop consensus & common understanding in a diverse group of people . Also visualisation is an apt tool in the business context since it can be deployed with Microsoft PowerPoint very easily . In this specific example , I feel that it can be improved by the use of more relatable graphics . For example , instead of using circles to represent the untapped value I can use the image of a stack of money . Such graphics are more relatable and instantly convey the right message . Going forward I will work on using more such graphics / icons in my visualisations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9898 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION – LEARNING LAUNCH
CHALLENGE
I am student in my college and we have been given a task to make the campus sustainable . Our campus covers a huge area and there are more than 2000 people working in it . So definitely the amount of resources like electricity , water , food etc will be needed more than normal usage and there are a lot of energy that ’s being wasted as students can be completely careless . So our challenge was to bring sustainability within the campus . The management has promised to help us in every way possible .
SELECTION
We have come across and discussed about different designing tools and we are ready to use the Learning Launch tool . Learning Launch is a tool that lets us test the idea or prototype quickly .
APPLICATION
First we tried to focus on water management as it a huge campus with a huge population . The campus itself is like a world inside a world . And the amount of water being used is pretty huge and I can also say most of it is being wasted . So we came up with a plan to purify used water and use them to water the lawns and run the fountains . Half of the area inside the campus is surrounded by trees and this method can bring sustainability .
Second we tried to focus on electricity . Electricity is also being used in massive amounts . So replacing it with solar power and cut off power can work and instead of supplying in separately they can all be linked to one main switch so that it would be convenient .
INSIGHT
With the help of the Learning Launch tool we came up with assumptions and ideas and that could actually work . We approached the management and it was n’t that big of a deal so they did n’t turn down the idea and they were pretty impressed by it . So because of this tool we came up with the anticipated results and acceptable approach .
APPROACH
The team came up and tried different tools and we figured out that learning launch was the appropriate tool . Overall it was a nice experience coming with the ideas and insights and finally resolving the problem . Though our campus maybe not fully sustainable , it is partly sustainable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION – LEARNING LAUNCH
CHALLENGE
I am student in my college and we have been given a task to make the campus sustainable . Our campus covers a huge area and there are more than 2000 people working in it . So definitely the amount of resources like electricity , water , food etc will be needed more than normal usage and there are a lot of energy that ’s being wasted as students can be completely careless . So our challenge was to bring sustainability within the campus . The management has promised to help us in every way possible .
SELECTION
We have come across and discussed about different designing tools and we are ready to use the Learning Launch tool . Learning Launch is a tool that lets us test the idea or prototype quickly .
APPLICATION
First we tried to focus on water management as it a huge campus with a huge population . The campus itself is like a world inside a world . And the amount of water being used is pretty huge and I can also say most of it is being wasted . So we came up with a plan to purify used water and use them to water the lawns and run the fountains . Half of the area inside the campus is surrounded by trees and this method can bring sustainability .
Second we tried to focus on electricity . Electricity is also being used in massive amounts . So replacing it with solar power and cut off power can work and instead of supplying in separately they can all be linked to one main switch so that it would be convenient .
INSIGHT
With the help of the Learning Launch tool we came up with assumptions and ideas and that could actually work . We approached the management and it was n’t that big of a deal so they did n’t turn down the idea and they were pretty impressed by it . So because of this tool we came up with the anticipated results and acceptable approach .
APPROACH
The team came up and tried different tools and we figured out that learning launch was the appropriate tool . Overall it was a nice experience coming with the ideas and insights and finally resolving the problem . Though our campus maybe not fully sustainable , it is partly sustainable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10302 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My reflection – Deep insights of an organization functioning
Challenge & Selection
To achieve my clients visualize the non - satisfying work climate within the organization I use the tool of visualization ( also known as Visual Thinking ) . Presenting the different set of problems , discomfort and perceptions of collaborators would allow a diverse group of members among the stakeholders understand the mindset of their collaborators and arrive to solutions that can improves the wat the organization achieves its goals from project to project .
This approach is very useful for me when working with different types of persons ( regardless their age , nationality , etc . ) I use diagrams with key words and/or icons that allow me to present in a very simple way concepts that most of time are hard to understand by others , present questions that are not so easy to see and explain how processes work and are perceived . All these with the goal of identifying pain points , improve processes and find solutions .
Application
To develop the diagram , my first step is to examine any existing material available to understand the organization , the environment and how both processes and collaborators work . What functions are or should be . This material can be operational or procedures manuals or guides from each department . I also like to conduct informal interviews with collaborators and stakeholders to obtain data to contrast in the diagram . I like the idea of contrast because it does facilitate the presentation of what the processes in the company are , how are they managed and how they really should be . It is in this final stage where stakeholders can take a deep inside of how the organization is really working , what approaches the collaborators use to do their part and how the stakeholders react to it . This is an eye - opening technique that , not just presents the improvements to apply among the collaborators but also among the stakeholders so the final the result is better and satisfying for everyone . For carrying the activity , I will divide the stakeholders into groups of 3 - 4 participants . The idea is to give them 3 scenarios in which they try to figure out what should be done , what dependencies are ( if there any ) and what the priorities of their managers are ( and how it contrasts with the goal of the project ) . Each group will get to experiment the scenarios for 15 minutes and write down the difficulties , how they felt , what was their perception regarding the directions given . The materials a use for this are bond papers with a table of 3 columns in which they describe briefly their experience in each scenarios ( what were the difficulties , how they felt , what was their perception regarding the directions given ) . Once they are done this phase , I would called one member of each team to write in the diagram in the board their findings . With this artifact complete , I start a discussion session , which will provide answers and therefore the necessary agreements to solve the situations that affect the organization collaborators performance and work climate . Insights & Approach
To me apply this exercise not only allow the customer to experiment the functioning of different areas of the organization and why the collaborators among them sense a bad work climate . This exercise also allow them to learn their role in the organization and their responsibility in the processes . The final diagram is the point that starts the discussion to arrive the needed solutions that benefit the entire company . It can also help identify at what levels are funnels that do not allow information or requirements are not clear or shared with collaborators in the right time . Using this tool I have discover there is a lot of information I can get from it . Data that provides bad practices and how to improve them to turn them into best practices .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My reflection – Deep insights of an organization functioning
Challenge & Selection
To achieve my clients visualize the non - satisfying work climate within the organization I use the tool of visualization ( also known as Visual Thinking ) . Presenting the different set of problems , discomfort and perceptions of collaborators would allow a diverse group of members among the stakeholders understand the mindset of their collaborators and arrive to solutions that can improves the wat the organization achieves its goals from project to project .
This approach is very useful for me when working with different types of persons ( regardless their age , nationality , etc . ) I use diagrams with key words and/or icons that allow me to present in a very simple way concepts that most of time are hard to understand by others , present questions that are not so easy to see and explain how processes work and are perceived . All these with the goal of identifying pain points , improve processes and find solutions .
Application
To develop the diagram , my first step is to examine any existing material available to understand the organization , the environment and how both processes and collaborators work . What functions are or should be . This material can be operational or procedures manuals or guides from each department . I also like to conduct informal interviews with collaborators and stakeholders to obtain data to contrast in the diagram . I like the idea of contrast because it does facilitate the presentation of what the processes in the company are , how are they managed and how they really should be . It is in this final stage where stakeholders can take a deep inside of how the organization is really working , what approaches the collaborators use to do their part and how the stakeholders react to it . This is an eye - opening technique that , not just presents the improvements to apply among the collaborators but also among the stakeholders so the final the result is better and satisfying for everyone . For carrying the activity , I will divide the stakeholders into groups of 3 - 4 participants . The idea is to give them 3 scenarios in which they try to figure out what should be done , what dependencies are ( if there any ) and what the priorities of their managers are ( and how it contrasts with the goal of the project ) . Each group will get to experiment the scenarios for 15 minutes and write down the difficulties , how they felt , what was their perception regarding the directions given . The materials a use for this are bond papers with a table of 3 columns in which they describe briefly their experience in each scenarios ( what were the difficulties , how they felt , what was their perception regarding the directions given ) . Once they are done this phase , I would called one member of each team to write in the diagram in the board their findings . With this artifact complete , I start a discussion session , which will provide answers and therefore the necessary agreements to solve the situations that affect the organization collaborators performance and work climate . Insights & Approach
To me apply this exercise not only allow the customer to experiment the functioning of different areas of the organization and why the collaborators among them sense a bad work climate . This exercise also allow them to learn their role in the organization and their responsibility in the processes . The final diagram is the point that starts the discussion to arrive the needed solutions that benefit the entire company . It can also help identify at what levels are funnels that do not allow information or requirements are not clear or shared with collaborators in the right time . Using this tool I have discover there is a lot of information I can get from it . Data that provides bad practices and how to improve them to turn them into best practices .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10174 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualisation
Challenge and Selection
I have applied the visualisation tool to realise the problem on how to teach online to the higher
education students convincingly ? and orated with the students to sort out the real issues and potential
solutions to the problem . The idea of doing this exercise is to facilitate the advancements in
technological innovations to support the teaching and learning process , primarily with the higher
education students . I have collected the student ideas from a group of students to come out with their
ideas , constraints , features and critical factors to prioritise their perspectives and recorded in their
stick notes . The ideas have reflected the opportunities to grow further and to extend the online
teaching with certain courses .
Application
I have invited the students by recording their views through stick notes individually and in
groups . In order to trigger the ideas , I have shown the present digital infrastructure such as computers ,
mobile phones , internet connectivity and uninterrupted power supply . The present online teaching
modes and pedagogical tools and techniques have been conveyed . Individually , I spoke with the group
of students and emphasized the importance of online teaching especially during this type of
unexpected pandemic .
After collating the ideas , I selected to put up these ideas in the fish bone diagram which is one of
important tools in the seven QC tools , which is very popular in Japan and it dramatically improved the
quality of products manufactured in that country . This fish bone diagram is able to group the ideas
and classify into Man , Machine , Process , Material cause of the problem . The diagram conveys a lot
with an easy understanding of the issues with better solutions . The advantage of using this tool exhibit
all the factors which are contributing to the causes and effect on the online teaching . This diagram
creates the complete understanding of the issue with the possible causes and potential solution to
the issues identified .
In order to draw the fish bone diagram , I have assigned with individual responsibility on Man , Machine ,
Process and Material associated issues and its causes . Each one has come out with their own precise
ideas for achieving the online teaching successfully . I have assigned the task with the time dead line
of 15 minutes to draw on the individual bone marked with respective category such as Man , machine ,
material , and process . The I have collected their ideas and solutions to mark in the respective bone to
complete the entire fish bone diagram . After the jotted ideas , I have reassembled the points and
solutions and drawn a new diagram and shown it to them to convince their solutions to be followed
in the coming years .
Insight and Approach :
The exercise we carried out throwed a lot of insights about the issue on online teaching and it reinforce
the ideas to be followed during the exercise . The exercise provided a best platform to exchange the
ideas to improve the solutions . The fish bone diagram per se induced to get the causes of the problems
and its effect and hence its also called as “ Cause and Effect diagram ” . The idea collation and re
orientation has taken a new shape to finalise the solutions . Also , they highlighted the special factors
critically to go in detail to gather more details like connectivity timing , bandwidth an its cost ,
availability within the family . It ultimately conveys the issue with constraints to have an effective
online teaching process . This fish bone diagram facilitates and captures the individual concerns and
sharing of ideas in this design thinking process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualisation
Challenge and Selection
I have applied the visualisation tool to realise the problem on how to teach online to the higher
education students convincingly ? and orated with the students to sort out the real issues and potential
solutions to the problem . The idea of doing this exercise is to facilitate the advancements in
technological innovations to support the teaching and learning process , primarily with the higher
education students . I have collected the student ideas from a group of students to come out with their
ideas , constraints , features and critical factors to prioritise their perspectives and recorded in their
stick notes . The ideas have reflected the opportunities to grow further and to extend the online
teaching with certain courses .
Application
I have invited the students by recording their views through stick notes individually and in
groups . In order to trigger the ideas , I have shown the present digital infrastructure such as computers ,
mobile phones , internet connectivity and uninterrupted power supply . The present online teaching
modes and pedagogical tools and techniques have been conveyed . Individually , I spoke with the group
of students and emphasized the importance of online teaching especially during this type of
unexpected pandemic .
After collating the ideas , I selected to put up these ideas in the fish bone diagram which is one of
important tools in the seven QC tools , which is very popular in Japan and it dramatically improved the
quality of products manufactured in that country . This fish bone diagram is able to group the ideas
and classify into Man , Machine , Process , Material cause of the problem . The diagram conveys a lot
with an easy understanding of the issues with better solutions . The advantage of using this tool exhibit
all the factors which are contributing to the causes and effect on the online teaching . This diagram
creates the complete understanding of the issue with the possible causes and potential solution to
the issues identified .
In order to draw the fish bone diagram , I have assigned with individual responsibility on Man , Machine ,
Process and Material associated issues and its causes . Each one has come out with their own precise
ideas for achieving the online teaching successfully . I have assigned the task with the time dead line
of 15 minutes to draw on the individual bone marked with respective category such as Man , machine ,
material , and process . The I have collected their ideas and solutions to mark in the respective bone to
complete the entire fish bone diagram . After the jotted ideas , I have reassembled the points and
solutions and drawn a new diagram and shown it to them to convince their solutions to be followed
in the coming years .
Insight and Approach :
The exercise we carried out throwed a lot of insights about the issue on online teaching and it reinforce
the ideas to be followed during the exercise . The exercise provided a best platform to exchange the
ideas to improve the solutions . The fish bone diagram per se induced to get the causes of the problems
and its effect and hence its also called as “ Cause and Effect diagram ” . The idea collation and re
orientation has taken a new shape to finalise the solutions . Also , they highlighted the special factors
critically to go in detail to gather more details like connectivity timing , bandwidth an its cost ,
availability within the family . It ultimately conveys the issue with constraints to have an effective
online teaching process . This fish bone diagram facilitates and captures the individual concerns and
sharing of ideas in this design thinking process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9986 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Background
I manage a team where one of the primary areas of our work is to build new products based on the new innovative ideas and launch them as the pilot project in the healthcare space . The typical failure mentioned in the “ Learning Launch Tool ” video is my real life story . I get a lot of ideas form my team and then we do the exercise of finding its dollar value in savings . We do some secondary research and make some assumption by involving a domain expert . However the more innovative is the idea , the lesser details are available , and in this case we have to make more degree of assumptions as it has not been done or tried before .
Challenge We got a new project from our medical prescription execution team where the business goal is to increase the efficiency , and throughput for prescription management application users ( pharmacist ) , so they can process more number of prescription in the given time . As the planning to allocate the budget was not far , we had limited time to design a learning launch and prove that it ’s better than the current software application . Selection and Application
However we used this approach in the past in a fragmented manner but by just reframing it as ‘ Learning Launch ’ and use it in a more structured manner made a ton of difference . I started with ‘ what is ’ approach by taking a deep dive into the current application and involved :
Product owners – to identify the clear business goals Business analyst – to understand the prescription management process Users- to know the real pain points , identify problems , key needs , and opportunities
I had some side by side sessions with real 12 numbers of users to see them working in their real environment and test my assumptions gathered from my sessions with product owners and business analysts . It was followed by a list of empathy based conversation style open questions to double check my observation .
I found experienced power users and new users have their different set of problem and requirements . We created couple of personas , and empathy maps to know more about the users . It covered information about their goals of executing at - least 16 prescriptions per hour , their frustration like scatted information , dependency on external portals , and the biggest challenge of speed vs. accuracy . Then we listed out their key tasks , priorities , motivation and success criteria . I synthesized all this information and executed our learning launch 1.0 as a click through prototype . We got to know people need simplification but not at the cost of efficiency . As it ’s an enterprise application , users use the same application throughout the day . So we made sure to
provide it a good balance of simplification for efficiency as a focus point . We also understood that a lot of features in the application were not related to their role but still occupying the real estate on the screen and adding to complexity . We took all this input with many other findings and incorporated these changes into out Learning Launch 2.0 . The results were amazing users were delighted to see how simple and effective the solution and wanted to be replaced with the existing application as soon as possible . The learning launch helped us to make users our advocates . The business was amazed too , as they could see a version of the application with almost real look and feel with a minimal investment . We also created a business case which resulted into 23 % increase in the user efficiency to execute the prescriptions . So it ’s a win - win situation for everyone . Insights I realized that “ It ’s not how fast you move , it ’s how well you move fast ” . The series if interaction with all the stakeholders and iterative approach of learning launches really helped to make the project a success . I could also come up with an estimated $ value of business returns which was not based on assumptions , but on real data came from real users after interacting with the new learning launch version of the application .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Background
I manage a team where one of the primary areas of our work is to build new products based on the new innovative ideas and launch them as the pilot project in the healthcare space . The typical failure mentioned in the “ Learning Launch Tool ” video is my real life story . I get a lot of ideas form my team and then we do the exercise of finding its dollar value in savings . We do some secondary research and make some assumption by involving a domain expert . However the more innovative is the idea , the lesser details are available , and in this case we have to make more degree of assumptions as it has not been done or tried before .
Challenge We got a new project from our medical prescription execution team where the business goal is to increase the efficiency , and throughput for prescription management application users ( pharmacist ) , so they can process more number of prescription in the given time . As the planning to allocate the budget was not far , we had limited time to design a learning launch and prove that it ’s better than the current software application . Selection and Application
However we used this approach in the past in a fragmented manner but by just reframing it as ‘ Learning Launch ’ and use it in a more structured manner made a ton of difference . I started with ‘ what is ’ approach by taking a deep dive into the current application and involved :
Product owners – to identify the clear business goals Business analyst – to understand the prescription management process Users- to know the real pain points , identify problems , key needs , and opportunities
I had some side by side sessions with real 12 numbers of users to see them working in their real environment and test my assumptions gathered from my sessions with product owners and business analysts . It was followed by a list of empathy based conversation style open questions to double check my observation .
I found experienced power users and new users have their different set of problem and requirements . We created couple of personas , and empathy maps to know more about the users . It covered information about their goals of executing at - least 16 prescriptions per hour , their frustration like scatted information , dependency on external portals , and the biggest challenge of speed vs. accuracy . Then we listed out their key tasks , priorities , motivation and success criteria . I synthesized all this information and executed our learning launch 1.0 as a click through prototype . We got to know people need simplification but not at the cost of efficiency . As it ’s an enterprise application , users use the same application throughout the day . So we made sure to
provide it a good balance of simplification for efficiency as a focus point . We also understood that a lot of features in the application were not related to their role but still occupying the real estate on the screen and adding to complexity . We took all this input with many other findings and incorporated these changes into out Learning Launch 2.0 . The results were amazing users were delighted to see how simple and effective the solution and wanted to be replaced with the existing application as soon as possible . The learning launch helped us to make users our advocates . The business was amazed too , as they could see a version of the application with almost real look and feel with a minimal investment . We also created a business case which resulted into 23 % increase in the user efficiency to execute the prescriptions . So it ’s a win - win situation for everyone . Insights I realized that “ It ’s not how fast you move , it ’s how well you move fast ” . The series if interaction with all the stakeholders and iterative approach of learning launches really helped to make the project a success . I could also come up with an estimated $ value of business returns which was not based on assumptions , but on real data came from real users after interacting with the new learning launch version of the application .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16786 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
to
inspire
people
to
go
to
Charity
Shops
in
Ukraine
1 . Challenge
I ’m Maker Faire Producer in Ukraine and one of my daily challenges is to motivate people for repairing things instead of throwing them away . Up cycle , second life , conscious consumption is a difficult topic in a poor country .
Luxury and consumption is still a kind of fashion . And second hand still has a spirit of something unattractive as well as repairing things . To many things are just thrown away while millions of people ca n’t afford to buy them &
2 . Selection .
I ’m going to use storytelling . In my opinion the main sense of it is in listening to our customers . Real people not just making assumptions how their behavior will affect the world and ecology they first react on very personal things : how they will look , what will they feel .
And of course people react on very personal and even lyrical elements of every story . Such elements can change the world .
Thant ’s what
3 . Application .
Just telling people that it ’s useful good to buy things in charity shops did n’t works .
As we did n’t ’ have time for a real research we ’ve done a kind of public research . We asked opinion leaders in facebook .
It was marked by a special hashtag . And it had a very joyful and stylish mood . We’ve told our stories of our best bargains , put pictures from our best parties . We were also telling stories of celebrities as Bob Dyllan or Freddy Mercury .
It gave us pretty good result – people were involved in our communication and open events . They ’ve changed their attitude to the very sense of charity shops .
4 . Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We tried to understand what works ? We ’ve mentioned our clients are motivated not by ecological or moneysaving arguments . At least few of them . At the same time they were extremely interested in opportunity to help others and were more likely to help when it was better designed .
Who will like it , how their friends on facebook will react – it ’s still the important motivation .
5 . Approach : Describe what you might do differently next time -- applying the same
tool you selected or a different one -- and the reason(s ) why .
I ’d like to do more test work . As we still use our facebook audience as the only one .
I would prefer to have more learning lunches . To have more experiments with audience I ’m not acquainted with . We need more test and learn what moves people and what stops them .
Older people . People who do n’t use facebook – it would be really interesting .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
to
inspire
people
to
go
to
Charity
Shops
in
Ukraine
1 . Challenge
I ’m Maker Faire Producer in Ukraine and one of my daily challenges is to motivate people for repairing things instead of throwing them away . Up cycle , second life , conscious consumption is a difficult topic in a poor country .
Luxury and consumption is still a kind of fashion . And second hand still has a spirit of something unattractive as well as repairing things . To many things are just thrown away while millions of people ca n’t afford to buy them &
2 . Selection .
I ’m going to use storytelling . In my opinion the main sense of it is in listening to our customers . Real people not just making assumptions how their behavior will affect the world and ecology they first react on very personal things : how they will look , what will they feel .
And of course people react on very personal and even lyrical elements of every story . Such elements can change the world .
Thant ’s what
3 . Application .
Just telling people that it ’s useful good to buy things in charity shops did n’t works .
As we did n’t ’ have time for a real research we ’ve done a kind of public research . We asked opinion leaders in facebook .
It was marked by a special hashtag . And it had a very joyful and stylish mood . We’ve told our stories of our best bargains , put pictures from our best parties . We were also telling stories of celebrities as Bob Dyllan or Freddy Mercury .
It gave us pretty good result – people were involved in our communication and open events . They ’ve changed their attitude to the very sense of charity shops .
4 . Insight : Describe the insight you gained from applying the tool you selected to
your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We tried to understand what works ? We ’ve mentioned our clients are motivated not by ecological or moneysaving arguments . At least few of them . At the same time they were extremely interested in opportunity to help others and were more likely to help when it was better designed .
Who will like it , how their friends on facebook will react – it ’s still the important motivation .
5 . Approach : Describe what you might do differently next time -- applying the same
tool you selected or a different one -- and the reason(s ) why .
I ’d like to do more test work . As we still use our facebook audience as the only one .
I would prefer to have more learning lunches . To have more experiments with audience I ’m not acquainted with . We need more test and learn what moves people and what stops them .
Older people . People who do n’t use facebook – it would be really interesting .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11815 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | BMW vs Kia Introduction This report builds and examines the brand architecture of two brands of cars : BMW and Kia . The two brands are chosen as they are in the same industry but have very different targets . The goal is to observe how consumers can have vastly different perceptions of and relationships with very similar products owing to the differences in brand architectures . Brand Architecture The first step is to develop brand pyramids for both brands . Brand Architecture for Kia
Brand Core / Essence
Quality , reasonable price
Brand Personality
Young , working class
Emotional Benefits
Fashionable , inexpensive
Product Benefits
Guaranteed mechanical elements , low investment
Product Attributes
Modern designs , good machinery
Brand Architecture for BMW
Brand comparison As we can see both brands compete in very similar markets . Also both brands put a high value on performance and product quality . However , the differences in the brand personalities appeal to very different target audiences in the same market . BMW prides itself on the exclusivity that it brings through its sleek designs and premium pricing . On the other hand , Kia attracts its audience with the long guarantee of their vehicles . While BMW creates a sense of belonging for its customers , Kia provides its customers the value for money . BMW targets the high end of the market , and its customers are not usually price sensitive . There are few options to choose from , but brand loyalty is very high . Kia customers are more price sensitive . Due to differences in pricing , BMW products are high margin products . On the other hand , Kia relies more the sales volume . Thus both brands serve the company ’s goal of revenue share through two different drivers . Brand Value Interbrand ranked BMW as the 3rd most valuable automotive brand in its 2019 brand rankings 1with a brand value of $ 41440 millions , while Kia is the 12th with 6428 millions .
1 https://vargas.com/list/exploreauthor.html
Brand Core / Essence
Luxury , premium segment
Brand Personality Sport , professional
Emotional Benefits
Premium status , luxury
Product Benefits
Elegance , status , investment
Product Attributes
State of the art innovations
BMW has more loyal customers , while Kia will see a higher rotation of buyers according to price or market trends .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: https://vargas.com/list/exploreauthor.html
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: BMW vs Kia Introduction This report builds and examines the brand architecture of two brands of cars : BMW and Kia . The two brands are chosen as they are in the same industry but have very different targets . The goal is to observe how consumers can have vastly different perceptions of and relationships with very similar products owing to the differences in brand architectures . Brand Architecture The first step is to develop brand pyramids for both brands . Brand Architecture for Kia
Brand Core / Essence
Quality , reasonable price
Brand Personality
Young , working class
Emotional Benefits
Fashionable , inexpensive
Product Benefits
Guaranteed mechanical elements , low investment
Product Attributes
Modern designs , good machinery
Brand Architecture for BMW
Brand comparison As we can see both brands compete in very similar markets . Also both brands put a high value on performance and product quality . However , the differences in the brand personalities appeal to very different target audiences in the same market . BMW prides itself on the exclusivity that it brings through its sleek designs and premium pricing . On the other hand , Kia attracts its audience with the long guarantee of their vehicles . While BMW creates a sense of belonging for its customers , Kia provides its customers the value for money . BMW targets the high end of the market , and its customers are not usually price sensitive . There are few options to choose from , but brand loyalty is very high . Kia customers are more price sensitive . Due to differences in pricing , BMW products are high margin products . On the other hand , Kia relies more the sales volume . Thus both brands serve the company ’s goal of revenue share through two different drivers . Brand Value Interbrand ranked BMW as the 3rd most valuable automotive brand in its 2019 brand rankings 1with a brand value of $ 41440 millions , while Kia is the 12th with 6428 millions .
1 https://vargas.com/list/exploreauthor.html
Brand Core / Essence
Luxury , premium segment
Brand Personality Sport , professional
Emotional Benefits
Premium status , luxury
Product Benefits
Elegance , status , investment
Product Attributes
State of the art innovations
BMW has more loyal customers , while Kia will see a higher rotation of buyers according to price or market trends .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"https://vargas.com/list/exploreauthor.html"
],
"USERNAME": []
} | 8688 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge : At my previous organization , I was the assembly line supervisor . My job was to look after the production procedures , planning and scheduling day to day activities and look for improvements that can be implemented at the shop - floor in order to achieve greater efficiency . My boss organised a team , made me team - leader and assigned us the task to reduce the time taken for the assembly procedures . So we tried to focus what are the key hindrances , how to mitigate them at the root level and provide a solution which is also ergonomically well suited for workers .
Selection : Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application : Materials for assembly used to come at a lot and the store - keepers dumped them all at once near the assembly line . To segregate material from there was a tedious task . So we build the kit system ; identified and segregated the materials required for a particular assembly . This resulted in lots of small kits , which were labeled according to their assembly procedure and things became convenient for the workers .
Insight : This kit system resulted in significant reduction in non - value added activities and resulted around 9 % reduction in assembly time for that particular product . Soon this Kit system was applied to all other products and results were very satisfying .
Approach : As a next step of optimization , we could implement the Kanban system to automatically refill the kits to maintain the continuous flow of materials .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge : At my previous organization , I was the assembly line supervisor . My job was to look after the production procedures , planning and scheduling day to day activities and look for improvements that can be implemented at the shop - floor in order to achieve greater efficiency . My boss organised a team , made me team - leader and assigned us the task to reduce the time taken for the assembly procedures . So we tried to focus what are the key hindrances , how to mitigate them at the root level and provide a solution which is also ergonomically well suited for workers .
Selection : Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application : Materials for assembly used to come at a lot and the store - keepers dumped them all at once near the assembly line . To segregate material from there was a tedious task . So we build the kit system ; identified and segregated the materials required for a particular assembly . This resulted in lots of small kits , which were labeled according to their assembly procedure and things became convenient for the workers .
Insight : This kit system resulted in significant reduction in non - value added activities and resulted around 9 % reduction in assembly time for that particular product . Soon this Kit system was applied to all other products and results were very satisfying .
Approach : As a next step of optimization , we could implement the Kanban system to automatically refill the kits to maintain the continuous flow of materials .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20025 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | INTRODUCTION
Hi , during my internship I was given a task to design an app for the company named “ Creativescapes, ” which in Sanskrit means unrestricted thinking knowing no boundaries , takes its inspiration for boundary - less thinking from the free spirited birds . It is a flagship workshop on Design Thinking that is conducted by Hari Sharma , Chairman & Managing Director , Intelligent Designs Inc.
ABOUT Creativescapes, APP
‘ Creativescapes, ’ is one - of - a - kind platform that nurtures not only the Design minds , but also reaches out to the common audiences to spread the uniqueness of application of Design Thinking in all perspectives of everyday life .
The program covers the power of boundary - less thinking and how Design Thinking helps in moving from mystery of business to heuristics and then to algorithm . It also emphasizes the role of emotional elements in moving Design Thinking from ‘ Just ideas ’ to the ‘ Implementation ’ of ideas .
The aim of the app is to reach people with the ideology of ‘ Creativescapes, ’ , thereby inspiring them and unleashing their true potential . Whether it ’s a business scenario or day - to - day life , the shift in the thinking process of the respective stakeholders and most importantly how they use technology to connect the job with its operation , can be referred to as design thinking .
CHALLENGES
During the initial stages of the designing I faced several issues regarding practicality , scalability , audience of the app and the various important features to be included in the same .
SELECTION
I choose Mind mapping as it is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . Mind mapping must be a team sport .
MINDMAP FOR APP
APPLICATION
S1 ( logo )
This screen is the activity which contains the name of the app along with its logo .
S2 ( landing page )
It contains a welcome message and has two buttons , one for sign up and other for login .
S3 ( login )
It ’s the basic login page .
S4 ( sign up )
It ’s the basic sign up page .
S5 ( homepage )
It consists of a menu , brief summary , upcoming event details , recent events , previous events . The menu consists of
a. videos / lectures b. gallery
c. notifications d. events e. social media f. about us
S6 ( videos )
It consists of a search option , wherein user can search a particular video . The page will contain the latest video on the top and others by date .
S7 ( gallery )
It consists of photo of each event along with brief description . If a user clicks on a photo it shows all the photos of that event .
S8 ( about us )
It contains the ideology , contributors and the ‘ contact us ’ details .
S9 ( social media )
User can check out various handles and like , share and follow .
S10 ( clicked on video )
It has the video along with options of like , dislike , views , comments .User can also add comments .
APPROACH AND CONCLUSION
Mind mapping is one of the efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts . It can be used alone or with in collaboration with other design thinking methods . Mind mapping can be applied in different sectors including business and education to achieve goals related to better thinking and collaboration between employees or students . While the traditional white board and marker is one of the efficient methods to brainstorm , mind mapping software and tools provide more functions and capabilities such as saving produced mind maps in different format and integrating them with other applications such as MS Office and MS Project .
| EMAIL:
ID_NUM:
NAME_STUDENT: Hari Sharma
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: INTRODUCTION
Hi , during my internship I was given a task to design an app for the company named “ Creativescapes, ” which in Sanskrit means unrestricted thinking knowing no boundaries , takes its inspiration for boundary - less thinking from the free spirited birds . It is a flagship workshop on Design Thinking that is conducted by Hari Sharma , Chairman & Managing Director , Intelligent Designs Inc.
ABOUT Creativescapes, APP
‘ Creativescapes, ’ is one - of - a - kind platform that nurtures not only the Design minds , but also reaches out to the common audiences to spread the uniqueness of application of Design Thinking in all perspectives of everyday life .
The program covers the power of boundary - less thinking and how Design Thinking helps in moving from mystery of business to heuristics and then to algorithm . It also emphasizes the role of emotional elements in moving Design Thinking from ‘ Just ideas ’ to the ‘ Implementation ’ of ideas .
The aim of the app is to reach people with the ideology of ‘ Creativescapes, ’ , thereby inspiring them and unleashing their true potential . Whether it ’s a business scenario or day - to - day life , the shift in the thinking process of the respective stakeholders and most importantly how they use technology to connect the job with its operation , can be referred to as design thinking .
CHALLENGES
During the initial stages of the designing I faced several issues regarding practicality , scalability , audience of the app and the various important features to be included in the same .
SELECTION
I choose Mind mapping as it is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . Mind mapping must be a team sport .
MINDMAP FOR APP
APPLICATION
S1 ( logo )
This screen is the activity which contains the name of the app along with its logo .
S2 ( landing page )
It contains a welcome message and has two buttons , one for sign up and other for login .
S3 ( login )
It ’s the basic login page .
S4 ( sign up )
It ’s the basic sign up page .
S5 ( homepage )
It consists of a menu , brief summary , upcoming event details , recent events , previous events . The menu consists of
a. videos / lectures b. gallery
c. notifications d. events e. social media f. about us
S6 ( videos )
It consists of a search option , wherein user can search a particular video . The page will contain the latest video on the top and others by date .
S7 ( gallery )
It consists of photo of each event along with brief description . If a user clicks on a photo it shows all the photos of that event .
S8 ( about us )
It contains the ideology , contributors and the ‘ contact us ’ details .
S9 ( social media )
User can check out various handles and like , share and follow .
S10 ( clicked on video )
It has the video along with options of like , dislike , views , comments .User can also add comments .
APPROACH AND CONCLUSION
Mind mapping is one of the efficient method to organize ideas and analyze complex situations through breaking things down into smaller parts . It can be used alone or with in collaboration with other design thinking methods . Mind mapping can be applied in different sectors including business and education to achieve goals related to better thinking and collaboration between employees or students . While the traditional white board and marker is one of the efficient methods to brainstorm , mind mapping software and tools provide more functions and capabilities such as saving produced mind maps in different format and integrating them with other applications such as MS Office and MS Project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Hari Sharma"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6117 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge
I am a member of my organization ’s management department . Me and
my team were working on the steps that need to be taken to increase our business and presenting them to our investors . We had created a proper presentation on how we were going to upgrade our marketing strategy and also on how to develop and maintain relationships with our customers as well . Just explaining these steps would not be of any help , so in order to help the investors get a better idea we worked on the presentations , graphs , future planning etc .
Selection
It made our work easy as we were sure of what we had planned to
presenting them and were confident about it as well . Our team has gone through several design thinking activities and tools as well . Learning about design thinking helped us understand on how to implement these things for success . We also had heard about how this tool of design thinking helped many great businesses achieve success .
Application
We made use of charts , tables , graphs and dashboards . This tool helped
us to keep the investors attention glued to us . Also this gave them a better understanding of what we were going to do , how we are going to do and what is going to be the result of taking these steps . The investors agreed with us and gave us a go for implementing these steps .
Insight
This approach using visualization gave us a broader perspective of how
to achieve things differently to get better outputs . It also made our work easier by creating a better environment . We also implemented brainstorming which helped us share ideas and what can be achieved by implementing design thinking . There was even better co - operation and collaboration between the team . Design thinking helped us in achieving the team ’s goal . In short design thinking worked for us in a completely astonishing way .
Approach
Next time we would implement some different strategies , for different
goals in order to achieve them . Visualization is a great tool and we will continue using it and working on it even more and try upgrading it in more ways . We would probably even use the tool of storytelling which may help in visualization as well .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge
I am a member of my organization ’s management department . Me and
my team were working on the steps that need to be taken to increase our business and presenting them to our investors . We had created a proper presentation on how we were going to upgrade our marketing strategy and also on how to develop and maintain relationships with our customers as well . Just explaining these steps would not be of any help , so in order to help the investors get a better idea we worked on the presentations , graphs , future planning etc .
Selection
It made our work easy as we were sure of what we had planned to
presenting them and were confident about it as well . Our team has gone through several design thinking activities and tools as well . Learning about design thinking helped us understand on how to implement these things for success . We also had heard about how this tool of design thinking helped many great businesses achieve success .
Application
We made use of charts , tables , graphs and dashboards . This tool helped
us to keep the investors attention glued to us . Also this gave them a better understanding of what we were going to do , how we are going to do and what is going to be the result of taking these steps . The investors agreed with us and gave us a go for implementing these steps .
Insight
This approach using visualization gave us a broader perspective of how
to achieve things differently to get better outputs . It also made our work easier by creating a better environment . We also implemented brainstorming which helped us share ideas and what can be achieved by implementing design thinking . There was even better co - operation and collaboration between the team . Design thinking helped us in achieving the team ’s goal . In short design thinking worked for us in a completely astonishing way .
Approach
Next time we would implement some different strategies , for different
goals in order to achieve them . Visualization is a great tool and we will continue using it and working on it even more and try upgrading it in more ways . We would probably even use the tool of storytelling which may help in visualization as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19725 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Ethnography as a tool
Background Challenge :
One of the leading manufacturing companies initiated a project “ More to Life ” in their townships . The objective of the project was to create – an urban and modern “ quality ” life experience for employees and the families living in the township . The townships are typically in the rural part/ up country locations , where access to main cities may be difficult sometimes . The township are designed for harmonious living with nature , work and community like a cultural hub for the residents of the township . Facilities like Club house with Digital theatre , Multigenerational Park , Housing with Ample Parking space for vehicles , Medical facility including telemedicine , schools , Young Managers Accommodation , Shopping arcade with hang out joints , temple , etc . were provided for . We thought we provided best of both worlds to our employees- everything an urban lifestyle can provide along with the benefits of living in rural India i.e. closer to nature , low cost of living , better work life balance etc .
I was a bit surprised to see a trend of a gradual dip in the engagement levels of employees living in the townships . The underlying theme was “ We do n’t think we are cared for ” . Our first reaction was the temptation to provide more of everything that was already provided but at an emotional level there was also this unsaid disbelief - what more can we provide ? I realized we asked ourselves the wrong question , we moved from “ What more can we provide ? ” to understand “ What Care means to them ? ” in the first place . This quest was instrumental to my decision to adopting ethnography and particularly “ Journey Mapping ” as my primary tool of diagnosis .
Application :
I started with secondary research where I connected with psychologists and sociologists to understand the concept of “ Care- as a Human Need . The factors influencing one ’s belief of being cared for/ about . Understand the difference of how “ Care ” is interpreted differently in diverse geographies , generations and cultures and the impact it has on productivity . Based on the secondary research I create my approach note to design journey mapping and other projective tools . ( Given the magnitude and complexity of the assignment , we realized we needed a team of psychologists and trained researcher to do the journey mapping )
We started journey mapping by shadowing representative population ( employees across levels and age , their spouse , children and elderly parents ) throughout the day . The objective was to understand a day in life of _ _ _ _ _ ( Employee , spouse , children and elderly parents ) . Each individual was shadowed for 5 days consecutively . We started spending time with each individual from 6:00am to late evening 8:30p.m . We assured them the confidentiality in the process . Their activities , challenges , pressures , fears , demands were documented . At the end of each day all of us shared our observations , debated and summarized our findings . The findings were then projected on chart papers only daily basis .
We also in parallel conducted short diagnostics workshops where , for the children we used projective techniques like Draw an Ideal Township and then we asked them to highlight what was missing in the current township they were currently living . With adults we used one - on - one interviews ( structured interviews ) to understand the day to day challenges . At the end of the entire exercise we created personas for each of the population with their needs , challenges and fears .
Insight and Approach
Wow what a revelation this exercise was ! The biggest insights was both the parties understood Care Differently- We as employer assumed ‘ providing infrastructure and latest facilities for their comfort was Caring ” But as an employee , the same was perceived as an entitlement and therefore a hygiene factor . Based on their inputs we categorized their needs into 2 broad areas : - Hard Care ( for e.g. infrastructural changes like better connectivity with main cities- frequency of the public transport was very poor , or medical facilities – Doctors on Call etc . ) and Soft Care- emotional needs . This soft care stumped us- for e.g. one of the townships due to geographical reasons was divided into upper and lower colony . Accidently it was realized ( through journey mapping ) that all the senior official stayed in the Upper colony and the lower colony employees thought this was by design . It is in this situation we realized how much perception plays a critical role in “ feeling of being cared for ” . Everything that was happening in the upper colony was assumed and perceived by lower colony to be of superior quality like Dairy products , fruits , vegetables etc . provided .
We also figured given each life stage and roles our employees are playing their needs are different . For e.g. the fresh graduates wanted a fast paced more active life for example places to go for clubbing or informal young places to hangouts . There was a need to meet new people beyond work colleagues which is townships can be a difficult proposition . There was also a perception that responsibilities of grades at workplace was also extended to personal lives . Any social gathering the Head of the units and his wife were always the guest of honor or always had the last word . This can be intimidating and limiting at some points .
Based on these observations and insights , we created a customized solutioning for e.g. ensures the same vendor provided groceries to both colonies . The solutions ranged from introducing youth related entertainment facilities or increased avenues for inter townships interactions etc . We also had common discussion with stakeholder to identify feasible solutions to the problems wherever we thought we could not provide solutions the employees and their families were accommodative of the current situations . At the end it truly turned out to be a CARE Project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Ethnography as a tool
Background Challenge :
One of the leading manufacturing companies initiated a project “ More to Life ” in their townships . The objective of the project was to create – an urban and modern “ quality ” life experience for employees and the families living in the township . The townships are typically in the rural part/ up country locations , where access to main cities may be difficult sometimes . The township are designed for harmonious living with nature , work and community like a cultural hub for the residents of the township . Facilities like Club house with Digital theatre , Multigenerational Park , Housing with Ample Parking space for vehicles , Medical facility including telemedicine , schools , Young Managers Accommodation , Shopping arcade with hang out joints , temple , etc . were provided for . We thought we provided best of both worlds to our employees- everything an urban lifestyle can provide along with the benefits of living in rural India i.e. closer to nature , low cost of living , better work life balance etc .
I was a bit surprised to see a trend of a gradual dip in the engagement levels of employees living in the townships . The underlying theme was “ We do n’t think we are cared for ” . Our first reaction was the temptation to provide more of everything that was already provided but at an emotional level there was also this unsaid disbelief - what more can we provide ? I realized we asked ourselves the wrong question , we moved from “ What more can we provide ? ” to understand “ What Care means to them ? ” in the first place . This quest was instrumental to my decision to adopting ethnography and particularly “ Journey Mapping ” as my primary tool of diagnosis .
Application :
I started with secondary research where I connected with psychologists and sociologists to understand the concept of “ Care- as a Human Need . The factors influencing one ’s belief of being cared for/ about . Understand the difference of how “ Care ” is interpreted differently in diverse geographies , generations and cultures and the impact it has on productivity . Based on the secondary research I create my approach note to design journey mapping and other projective tools . ( Given the magnitude and complexity of the assignment , we realized we needed a team of psychologists and trained researcher to do the journey mapping )
We started journey mapping by shadowing representative population ( employees across levels and age , their spouse , children and elderly parents ) throughout the day . The objective was to understand a day in life of _ _ _ _ _ ( Employee , spouse , children and elderly parents ) . Each individual was shadowed for 5 days consecutively . We started spending time with each individual from 6:00am to late evening 8:30p.m . We assured them the confidentiality in the process . Their activities , challenges , pressures , fears , demands were documented . At the end of each day all of us shared our observations , debated and summarized our findings . The findings were then projected on chart papers only daily basis .
We also in parallel conducted short diagnostics workshops where , for the children we used projective techniques like Draw an Ideal Township and then we asked them to highlight what was missing in the current township they were currently living . With adults we used one - on - one interviews ( structured interviews ) to understand the day to day challenges . At the end of the entire exercise we created personas for each of the population with their needs , challenges and fears .
Insight and Approach
Wow what a revelation this exercise was ! The biggest insights was both the parties understood Care Differently- We as employer assumed ‘ providing infrastructure and latest facilities for their comfort was Caring ” But as an employee , the same was perceived as an entitlement and therefore a hygiene factor . Based on their inputs we categorized their needs into 2 broad areas : - Hard Care ( for e.g. infrastructural changes like better connectivity with main cities- frequency of the public transport was very poor , or medical facilities – Doctors on Call etc . ) and Soft Care- emotional needs . This soft care stumped us- for e.g. one of the townships due to geographical reasons was divided into upper and lower colony . Accidently it was realized ( through journey mapping ) that all the senior official stayed in the Upper colony and the lower colony employees thought this was by design . It is in this situation we realized how much perception plays a critical role in “ feeling of being cared for ” . Everything that was happening in the upper colony was assumed and perceived by lower colony to be of superior quality like Dairy products , fruits , vegetables etc . provided .
We also figured given each life stage and roles our employees are playing their needs are different . For e.g. the fresh graduates wanted a fast paced more active life for example places to go for clubbing or informal young places to hangouts . There was a need to meet new people beyond work colleagues which is townships can be a difficult proposition . There was also a perception that responsibilities of grades at workplace was also extended to personal lives . Any social gathering the Head of the units and his wife were always the guest of honor or always had the last word . This can be intimidating and limiting at some points .
Based on these observations and insights , we created a customized solutioning for e.g. ensures the same vendor provided groceries to both colonies . The solutions ranged from introducing youth related entertainment facilities or increased avenues for inter townships interactions etc . We also had common discussion with stakeholder to identify feasible solutions to the problems wherever we thought we could not provide solutions the employees and their families were accommodative of the current situations . At the end it truly turned out to be a CARE Project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17632 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I decided to launch Motivational program for Advance level students who completed ordinary level in my village . Actually most of students had not correct idea about their future goal and their talents . Most of students considered Advance level is only one exam look like Ordinary level . They did not clear idea about university courses those relate A / L subjects . So Most of them did not know their own talents and skills . Some of them did not know , what is the relevant advance level stream that they should select according to their talents and skills . I wanted to point out their dark points and light up their future with their own talents and skills because I think by identifying their own skills and talents , they can go good journey and it will help for their future .
Selection
I selected storytelling for wining that challenge . I think that is the best tool for student mind .
Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values . Crucial elements of stories , and storytelling
include plot , characters and narrative point of view .
Application
I did that program under three section . I created whatsapp group adding students who were completed ordinary level exam as my first section in program . Most of my friend help to find whatsapp numbers . So I request from teacher who conducts O / L tuition class in my area . So we familiarized with all group members by chatting over whatsapp group .
We decided to meet in hall at village temple as my second section of my project . After gathering we gave a time to all for saying about self - introduction , their future aims and skills and week points . I and my friends analyzed about each students ( Strength , weakness , opportunities , treats ) . We identified key points those must be discussed . So we categorize students according to their skills and dreams
So as a third section of our program we categorized in to four group according to their skills and talents those groups are Engineering , Technical , Medicine ( Biological ) , Art , Business . After the one week , again I organized meeting session in village temple . So I invited five specialists who are expert in Engineering , Technical , Medicine ( Biological ) , Art , Business . Then I allocated them in to groups that we divided students last week . Then those specialists go to free places in temple and they addressed their group student and tell their back ground story that is about how to win our dream and what is the relevant A / L stream that you select for satisfying your dream . So students asked lot of problems and specialists gave solutions for it by using example stories .
Insight and Approach
Most of students had lot of problems . We all of them tried to solving their problem and said how to improve you skills and positive thinking also by using example as our experiences and different stories . We can continued their attention and easily express our ideas to them because of we use story telling tool therefore all of the were happy about our program . So we decided to continued our this session for next year also . We said to students that you can use our whatsapp group for expressing your problems to us and then we can help to you for finding solutions for them further .
Design Thinking for Innovation ( COURSERA ) By : - Karla Hannan
| EMAIL:
ID_NUM:
NAME_STUDENT: Karla Hannan
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I decided to launch Motivational program for Advance level students who completed ordinary level in my village . Actually most of students had not correct idea about their future goal and their talents . Most of students considered Advance level is only one exam look like Ordinary level . They did not clear idea about university courses those relate A / L subjects . So Most of them did not know their own talents and skills . Some of them did not know , what is the relevant advance level stream that they should select according to their talents and skills . I wanted to point out their dark points and light up their future with their own talents and skills because I think by identifying their own skills and talents , they can go good journey and it will help for their future .
Selection
I selected storytelling for wining that challenge . I think that is the best tool for student mind .
Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values . Crucial elements of stories , and storytelling
include plot , characters and narrative point of view .
Application
I did that program under three section . I created whatsapp group adding students who were completed ordinary level exam as my first section in program . Most of my friend help to find whatsapp numbers . So I request from teacher who conducts O / L tuition class in my area . So we familiarized with all group members by chatting over whatsapp group .
We decided to meet in hall at village temple as my second section of my project . After gathering we gave a time to all for saying about self - introduction , their future aims and skills and week points . I and my friends analyzed about each students ( Strength , weakness , opportunities , treats ) . We identified key points those must be discussed . So we categorize students according to their skills and dreams
So as a third section of our program we categorized in to four group according to their skills and talents those groups are Engineering , Technical , Medicine ( Biological ) , Art , Business . After the one week , again I organized meeting session in village temple . So I invited five specialists who are expert in Engineering , Technical , Medicine ( Biological ) , Art , Business . Then I allocated them in to groups that we divided students last week . Then those specialists go to free places in temple and they addressed their group student and tell their back ground story that is about how to win our dream and what is the relevant A / L stream that you select for satisfying your dream . So students asked lot of problems and specialists gave solutions for it by using example stories .
Insight and Approach
Most of students had lot of problems . We all of them tried to solving their problem and said how to improve you skills and positive thinking also by using example as our experiences and different stories . We can continued their attention and easily express our ideas to them because of we use story telling tool therefore all of the were happy about our program . So we decided to continued our this session for next year also . We said to students that you can use our whatsapp group for expressing your problems to us and then we can help to you for finding solutions for them further .
Design Thinking for Innovation ( COURSERA ) By : - Karla Hannan
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Karla Hannan"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5484 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
Storytelling is an important design thinking tool . I use it to work with youth in difficulty in a suburben area of Tunis . Those teenagers have communication difficulties , are aggressive , some of them live in very difficult situations in families with alcohoolic or unemployed fathers that are violent with them by assault or rape . Some of them quit their schools and become drug dealers or thieves . These teenagers need to be empowered by culture , education and art . They need to be more confident in their future and welth . I spend a lot of time finding ways to improve their circumstances and help them become good and happy citizens . I work with them helped by some students from different profiles : art students , ingeneers … We share with those youth stories about our lives to give them more confidence and help them change ideas about life . We use stories to better understand their fears , needs and interests . Those stories help me convince local responsables in the community to give those youth some facilities to do activities helping them well being .
Application
I used story telling with local authorities to get help and more involvment in the protection of these youth in difficulty . Telling a story of a 13 years old boy Ashley who quitted his family house and lives in the street . Ashley was used to be beated by his father every day . He decided not to return to his home and to live in the street . He became a thief . I worked with Ashley and helped him express his fears and calm his agressivity with art . Ashley changed his vision to the society and became more creative and confident . He had the courage to face his family problem and returned back his home . Ashley is helping me supervise other teenagers in difficulty and reduce agressions and violence in the community .
I also used story telling with those youth in difficulty to approach them and let them be more confident to tell their own stories and describe their problems and fears .
Insight & Approach
Ashley ’s story convinced the local authorities to invest in more cultural spaces and activities to supervise youth in difficulty in the community . They became more aware of the importance of supervising those teenagers .
Design thinking helps me have more structured ideas and take the best decisions for my actions . To help teenagers in difficulty , design thinking is also a good tool for them , to make them increase their leardership and empower their creativity .
Thanks to this course , I know more about the importance of storytelling when presenting my ideas . I will use more this tool because it enables and allows easy contact and a better transmission of my ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT: Ashley, Ashley, Ashley, Ashley, Ashley, Ashley
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
Storytelling is an important design thinking tool . I use it to work with youth in difficulty in a suburben area of Tunis . Those teenagers have communication difficulties , are aggressive , some of them live in very difficult situations in families with alcohoolic or unemployed fathers that are violent with them by assault or rape . Some of them quit their schools and become drug dealers or thieves . These teenagers need to be empowered by culture , education and art . They need to be more confident in their future and welth . I spend a lot of time finding ways to improve their circumstances and help them become good and happy citizens . I work with them helped by some students from different profiles : art students , ingeneers … We share with those youth stories about our lives to give them more confidence and help them change ideas about life . We use stories to better understand their fears , needs and interests . Those stories help me convince local responsables in the community to give those youth some facilities to do activities helping them well being .
Application
I used story telling with local authorities to get help and more involvment in the protection of these youth in difficulty . Telling a story of a 13 years old boy Ashley who quitted his family house and lives in the street . Ashley was used to be beated by his father every day . He decided not to return to his home and to live in the street . He became a thief . I worked with Ashley and helped him express his fears and calm his agressivity with art . Ashley changed his vision to the society and became more creative and confident . He had the courage to face his family problem and returned back his home . Ashley is helping me supervise other teenagers in difficulty and reduce agressions and violence in the community .
I also used story telling with those youth in difficulty to approach them and let them be more confident to tell their own stories and describe their problems and fears .
Insight & Approach
Ashley ’s story convinced the local authorities to invest in more cultural spaces and activities to supervise youth in difficulty in the community . They became more aware of the importance of supervising those teenagers .
Design thinking helps me have more structured ideas and take the best decisions for my actions . To help teenagers in difficulty , design thinking is also a good tool for them , to make them increase their leardership and empower their creativity .
Thanks to this course , I know more about the importance of storytelling when presenting my ideas . I will use more this tool because it enables and allows easy contact and a better transmission of my ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ashley",
"Ashley",
"Ashley",
"Ashley",
"Ashley",
"Ashley"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3214 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge My organisation had a very complex and misaligned business process which aimed at the technological connection of client software and infrastructure to our software . This integration process includes multiple steps and stakeholders – the client ’s agent , our business development team , customer success agents , technical team . The technical execution of the integration process relied on the initial client interview and our understanding of their technology , so failure to collect the initial information made the technical on - boarding very difficult due to wrong assumptions and unforeseen pitfalls . My task was to redesign the business process by taking into consideration all users ’ perspective and needs and deliver a workflow that ensured effective collaboration between the team and clear accountability and escalation routes .
Selection I chose mind mapping as a tool as it helped me to organise all the information I collected from all the collaborators in the process and draw insights . The goal – successful client infrastructure integration - stood in the centre of the map and from it branched out various paths which illustrated the journey of each individual agent involved , including the client .
Application I choose a case study – a project that we were on - boarding and placed the desired outcome in the middle . Then I looked into the status of all project milestones and steps in between . Those steps were part of workstreams that involved particular department collaboration . With their help , I laid down the steps and desired outcomes which became a branch of the mind map . This was applied for all workstreams and I was able to see clearly the whole process , from all points of view , with all department and parties ’ aspirations , communication and timing pitfalls . I was able to identify some very concrete areas that required immediate attention and improvement : team alignment and synchronisation – everybody involved in the project had to be on the same page ; timeliness of information and knowledge input – some technical steps required the availability of certain information in advance , otherwise there were delays in the execution , thus the technical team had to outline very specifically what they needed in order the client to provide it in a timely manner ; roles and responsibilities – all team members involved in the project had to be very clear who is their point of contact , at any point in time , in order to address urgent matters .
Insight As the process was not defined , messy and too many people were collaborating on too many levels and the results of their work impacted the overall process in many different ways and in different times , the mind mapping helped me to gather and visualise the insights in a very structured way in order to grasp the whole thing and not miss anything or anybody . What is more , the mind map helped me draw connection and group activities within the process due to the fact that all was there in front of me in a very digestible format . As all team members who were involved in the project participated in the creation of the mind map , at different stages , they could easily read it too and grasp the idea and fully comprehend the desired course of action that was suggested after brainstorming . They owed it .
Approach Storytelling was probably the more appropriate tool for this project due to the fact that there were multiple team members involved , multiple clients , and each one of them experienced the work in a different way , there were common obstacles but when seen and narrated from different perspective , might be much more powerful and impactful in the transformation process . In other words , the human factor – people ’s personal experience , what they make out of it and how they share it with others - is ultimately the biggest and strongest agent of change .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge My organisation had a very complex and misaligned business process which aimed at the technological connection of client software and infrastructure to our software . This integration process includes multiple steps and stakeholders – the client ’s agent , our business development team , customer success agents , technical team . The technical execution of the integration process relied on the initial client interview and our understanding of their technology , so failure to collect the initial information made the technical on - boarding very difficult due to wrong assumptions and unforeseen pitfalls . My task was to redesign the business process by taking into consideration all users ’ perspective and needs and deliver a workflow that ensured effective collaboration between the team and clear accountability and escalation routes .
Selection I chose mind mapping as a tool as it helped me to organise all the information I collected from all the collaborators in the process and draw insights . The goal – successful client infrastructure integration - stood in the centre of the map and from it branched out various paths which illustrated the journey of each individual agent involved , including the client .
Application I choose a case study – a project that we were on - boarding and placed the desired outcome in the middle . Then I looked into the status of all project milestones and steps in between . Those steps were part of workstreams that involved particular department collaboration . With their help , I laid down the steps and desired outcomes which became a branch of the mind map . This was applied for all workstreams and I was able to see clearly the whole process , from all points of view , with all department and parties ’ aspirations , communication and timing pitfalls . I was able to identify some very concrete areas that required immediate attention and improvement : team alignment and synchronisation – everybody involved in the project had to be on the same page ; timeliness of information and knowledge input – some technical steps required the availability of certain information in advance , otherwise there were delays in the execution , thus the technical team had to outline very specifically what they needed in order the client to provide it in a timely manner ; roles and responsibilities – all team members involved in the project had to be very clear who is their point of contact , at any point in time , in order to address urgent matters .
Insight As the process was not defined , messy and too many people were collaborating on too many levels and the results of their work impacted the overall process in many different ways and in different times , the mind mapping helped me to gather and visualise the insights in a very structured way in order to grasp the whole thing and not miss anything or anybody . What is more , the mind map helped me draw connection and group activities within the process due to the fact that all was there in front of me in a very digestible format . As all team members who were involved in the project participated in the creation of the mind map , at different stages , they could easily read it too and grasp the idea and fully comprehend the desired course of action that was suggested after brainstorming . They owed it .
Approach Storytelling was probably the more appropriate tool for this project due to the fact that there were multiple team members involved , multiple clients , and each one of them experienced the work in a different way , there were common obstacles but when seen and narrated from different perspective , might be much more powerful and impactful in the transformation process . In other words , the human factor – people ’s personal experience , what they make out of it and how they share it with others - is ultimately the biggest and strongest agent of change .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18966 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization :
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is
the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization :
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front- stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is
the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14403 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Reflection
Challenge I work as a data disseminator and most of my problems can be solved by making lists or through written or verbal communication . However , visualizations , even simple ones , have helped me solve more complex problems . In this particular instance , I used a process flow diagram to get approval for a multi - program process innovation . Each month we disseminate international trade facts to the public . Some of these facts are in the form of all time record highs and lows , for example , “ September imports from China ( $ 50.0 billion ) were the highest on record . ” The process to create these facts used to be labor intensive and was prone to human error . It involved visually scanning historical data tables against current month values in order to determine whether the current month was a record . Because of its manual nature , the process was a huge time sink . In addition , we would often release facts with incorrect values , misspellings , or other errors ; any of which could have been easily remedied with automation . I envisioned a program that would output exact record wording , sentence and all . In order to do this , I needed to automate the creation of each historical data point because the current manual process was not in an easily accessible format for data analysis . I planned to write historical SAS programs for all of our historical data points : Real Dollar , End - use , Petroleum , Crude oil , and improve the country output . Then , I planned to write a main program that would pull in all the historical data and provide the user with the finished record wording . Beyond the obvious hurdle of actually writing six new historical programs and one master program , I first needed permission to go through with the process innovation . Selection and Application Initially , I approached the problem like I usually do by outlining my proposal in an email . I included the relevant information of what changes were being made , estimated time to completion , and the benefits of the innovation . However , I was n’t able to explain the idea in enough detail . I was still unsure how the end product would look and did n’t know where I would get some of my data sources . I followed up with my manager and tried to discuss the idea in person , but that was n’t making ground either . I was really passionate about the solution , but I needed approval and backing because the creation of the historical tables was the responsibility of my coworkers . I took a step back and realized I could n’t explain the innovation well . Even verbally , it was still too abstract . I grabbed a scratch paper and sketched out a process flow diagram . I circled each of the six data points and connected them with arrows , or spokes , to the main hub program . Where I could , I added lines off of each data point , showing the location of known data sources and earlier dependencies . From the main program I drew an arrow pointing to a “ Record ” box , simulating the final output or record wording .
I presented this visualization to my manager at our next meeting . I could see I was making an impact and the diagram was helping when she started to add to it . She wanted to make sure I correctly captured the process timeline . We reorganized the program map , ordering the data points according to when their data sources sources became available at each point in the month . She even filled in the rest of my missing data sources and added time period labels to the data points(1994 - present , 2001 - present ) . Once the meeting was finished , we had completed the diagram and I was granted approval for the project . I was effective because my visualizations helped my manager understand what I was doing and persuaded her the value of the project . I kept the diagram pinned at my desk and I even referred back to it when writing the SAS programs . The diagram was not only a big help in getting approval , but it also helped me map out the individual SAS programs . Once completed , the project reduced the time required to create record highlights and drastically reduced human error . It was a success . Insight Watching the visualization tool video in week one , I could really relate to the stick figure clip with the thought bubbles . The presenter is explaining a shape and he is thinking of a triangle , but the audience is thinking something different . One is imagining a circle , another is imaging a square , and a third is thinking of a star . It 's not until he draws a triangle that they are all on the same page . Looking back to my historical program example , I can see that I had a picture of the process in my head , but my words created a different picture for my manager . Once I applied the tool of visualization , we were able to see the same diagram and move forward . This example helped me realize that I often find it difficult to explain what is in my head in a consumable way for others . Visualization can bridge that gap . Reflecting on the use of my diagram and this class has shown and reinforced the power of visualizations . The following Angela Myer quote about communication embodies the insight I gained from this challenge . “ In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . It 's really , it 's really important to be able to understand the way that you communicate to people . ” Approach My use of a visualization to get approval was effective , but my approach could be improved . I will definitely apply the tool of visualization again . For future problems , I will look to create visualizations sooner and not add further confusion to a complex problem with overly detailed emails . I would also like to further hone my visualization skills as part of the design thinking process . I plan to practice using other mediums like PowerPoint or Tableau , as the effectiveness of my communication is limited by my sketching ability . Simple diagrams may not always work in the future . For larger issues , like those affecting multiple offices , I consider employing the storytelling tool along with my visualizations . Some of my innovations involve changing process across our division and creating a cause to unite people is a strong motivator for change . Change is difficult and getting everyone on the same page is key .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Reflection
Challenge I work as a data disseminator and most of my problems can be solved by making lists or through written or verbal communication . However , visualizations , even simple ones , have helped me solve more complex problems . In this particular instance , I used a process flow diagram to get approval for a multi - program process innovation . Each month we disseminate international trade facts to the public . Some of these facts are in the form of all time record highs and lows , for example , “ September imports from China ( $ 50.0 billion ) were the highest on record . ” The process to create these facts used to be labor intensive and was prone to human error . It involved visually scanning historical data tables against current month values in order to determine whether the current month was a record . Because of its manual nature , the process was a huge time sink . In addition , we would often release facts with incorrect values , misspellings , or other errors ; any of which could have been easily remedied with automation . I envisioned a program that would output exact record wording , sentence and all . In order to do this , I needed to automate the creation of each historical data point because the current manual process was not in an easily accessible format for data analysis . I planned to write historical SAS programs for all of our historical data points : Real Dollar , End - use , Petroleum , Crude oil , and improve the country output . Then , I planned to write a main program that would pull in all the historical data and provide the user with the finished record wording . Beyond the obvious hurdle of actually writing six new historical programs and one master program , I first needed permission to go through with the process innovation . Selection and Application Initially , I approached the problem like I usually do by outlining my proposal in an email . I included the relevant information of what changes were being made , estimated time to completion , and the benefits of the innovation . However , I was n’t able to explain the idea in enough detail . I was still unsure how the end product would look and did n’t know where I would get some of my data sources . I followed up with my manager and tried to discuss the idea in person , but that was n’t making ground either . I was really passionate about the solution , but I needed approval and backing because the creation of the historical tables was the responsibility of my coworkers . I took a step back and realized I could n’t explain the innovation well . Even verbally , it was still too abstract . I grabbed a scratch paper and sketched out a process flow diagram . I circled each of the six data points and connected them with arrows , or spokes , to the main hub program . Where I could , I added lines off of each data point , showing the location of known data sources and earlier dependencies . From the main program I drew an arrow pointing to a “ Record ” box , simulating the final output or record wording .
I presented this visualization to my manager at our next meeting . I could see I was making an impact and the diagram was helping when she started to add to it . She wanted to make sure I correctly captured the process timeline . We reorganized the program map , ordering the data points according to when their data sources sources became available at each point in the month . She even filled in the rest of my missing data sources and added time period labels to the data points(1994 - present , 2001 - present ) . Once the meeting was finished , we had completed the diagram and I was granted approval for the project . I was effective because my visualizations helped my manager understand what I was doing and persuaded her the value of the project . I kept the diagram pinned at my desk and I even referred back to it when writing the SAS programs . The diagram was not only a big help in getting approval , but it also helped me map out the individual SAS programs . Once completed , the project reduced the time required to create record highlights and drastically reduced human error . It was a success . Insight Watching the visualization tool video in week one , I could really relate to the stick figure clip with the thought bubbles . The presenter is explaining a shape and he is thinking of a triangle , but the audience is thinking something different . One is imagining a circle , another is imaging a square , and a third is thinking of a star . It 's not until he draws a triangle that they are all on the same page . Looking back to my historical program example , I can see that I had a picture of the process in my head , but my words created a different picture for my manager . Once I applied the tool of visualization , we were able to see the same diagram and move forward . This example helped me realize that I often find it difficult to explain what is in my head in a consumable way for others . Visualization can bridge that gap . Reflecting on the use of my diagram and this class has shown and reinforced the power of visualizations . The following Angela Myer quote about communication embodies the insight I gained from this challenge . “ In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . It 's really , it 's really important to be able to understand the way that you communicate to people . ” Approach My use of a visualization to get approval was effective , but my approach could be improved . I will definitely apply the tool of visualization again . For future problems , I will look to create visualizations sooner and not add further confusion to a complex problem with overly detailed emails . I would also like to further hone my visualization skills as part of the design thinking process . I plan to practice using other mediums like PowerPoint or Tableau , as the effectiveness of my communication is limited by my sketching ability . Simple diagrams may not always work in the future . For larger issues , like those affecting multiple offices , I consider employing the storytelling tool along with my visualizations . Some of my innovations involve changing process across our division and creating a cause to unite people is a strong motivator for change . Change is difficult and getting everyone on the same page is key .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10804 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch Tool
• Challenge
I am an intern at an architectural firm who are trying to expand in the landscaping business in order to enter into this upcoming market called as green architecture . The project scope consists of just 5 people and a head of the project . The project should not exceed 2 months and the main goal was to create landscape gardens for houses as well as apartments . Our firm ’s focus was turn away from traditional architecture / interior designing and shift towards green architecture .
• Selection of Tool
We purposely selected learning launch tool as we wanted to test this green architecture ideas and whether they will work or not .
• Application
For this tool to work , I started searching what is green architecture and how it functions , how it is different from the traditional architecture . We were testing ourselves to whether we could adapt to this style of architecture . Then later , we divided green architecture into two core categories which are kitchen gardening , landscape gardening . To gain some more insights I visited various plant nurseries and list down the prices of various plants which can be used at home and which ones are the most suitable for landscaping . As we could not outsource plants we needed to connect with the local plant nurseries and have an appropriate contract for regular supply of needed plants .
In the second phase we needed to know who our customers will be . Will it be anyone who owns a big house or will it be a person who just loves plants in his house no matter what the space is . So after brainstorming a couple of ideas we came up with kitchen gardening or simply home gardening where people can grow certain vegetables and fruits at home . This will save their daily expenses and this method requires less maintenance . To make this idea work we conducted surveys which included our proposition of our idea , how will they react to it and this was conducted within 2 weeks of time - frame .
• Insights
With the help of learning launch tool , we identified where we were lacking and how we can correct minor . Learning launch tool can either give you a positive outcome or a negative one and we had a positive one . One thing we learned through our surveys is that people were not that interested in hiring services to build a kitchen garden . They would rather build on their own . But this depended on people who knew very well about growing and maintaining plants . Our main focus which was landscape gardening got huge amount of appreciation and people were ready to invest in our landscaping services . So we decided to add an after sales service to maintain their garden drawing a contract with some local gardening services . We knew that the kitchen gardening idea was slightly going to deviate but out research team is still working on it .
• Approach
This was our first time using a design thinking tool and using learning launch tool was the most appropriate one . We are still working on kitchen gardening idea and we would surely use learning launch tool and other design thinking tools in our future business propositions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch Tool
• Challenge
I am an intern at an architectural firm who are trying to expand in the landscaping business in order to enter into this upcoming market called as green architecture . The project scope consists of just 5 people and a head of the project . The project should not exceed 2 months and the main goal was to create landscape gardens for houses as well as apartments . Our firm ’s focus was turn away from traditional architecture / interior designing and shift towards green architecture .
• Selection of Tool
We purposely selected learning launch tool as we wanted to test this green architecture ideas and whether they will work or not .
• Application
For this tool to work , I started searching what is green architecture and how it functions , how it is different from the traditional architecture . We were testing ourselves to whether we could adapt to this style of architecture . Then later , we divided green architecture into two core categories which are kitchen gardening , landscape gardening . To gain some more insights I visited various plant nurseries and list down the prices of various plants which can be used at home and which ones are the most suitable for landscaping . As we could not outsource plants we needed to connect with the local plant nurseries and have an appropriate contract for regular supply of needed plants .
In the second phase we needed to know who our customers will be . Will it be anyone who owns a big house or will it be a person who just loves plants in his house no matter what the space is . So after brainstorming a couple of ideas we came up with kitchen gardening or simply home gardening where people can grow certain vegetables and fruits at home . This will save their daily expenses and this method requires less maintenance . To make this idea work we conducted surveys which included our proposition of our idea , how will they react to it and this was conducted within 2 weeks of time - frame .
• Insights
With the help of learning launch tool , we identified where we were lacking and how we can correct minor . Learning launch tool can either give you a positive outcome or a negative one and we had a positive one . One thing we learned through our surveys is that people were not that interested in hiring services to build a kitchen garden . They would rather build on their own . But this depended on people who knew very well about growing and maintaining plants . Our main focus which was landscape gardening got huge amount of appreciation and people were ready to invest in our landscaping services . So we decided to add an after sales service to maintain their garden drawing a contract with some local gardening services . We knew that the kitchen gardening idea was slightly going to deviate but out research team is still working on it .
• Approach
This was our first time using a design thinking tool and using learning launch tool was the most appropriate one . We are still working on kitchen gardening idea and we would surely use learning launch tool and other design thinking tools in our future business propositions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10120 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection Assignment – Learning Launch
Using Learning Launches to Enhance the Guest Arrival Experience at Airport Hotels
Challenge
I work for a large , global hospitality company and am a member of my organization ’s global operations team , responsible for transforming the traditional guest services to their digital alternatives . Examples of this include the ability to check - in directly from a mobile phone , open a hotel guest room with a digital key on your phone , and requesting amenities directly from your mobile phone . I am continuously challenged on identifying pain points in the traveler ’s journey , prioritizing , and then solving with digital tools within our mobile app .
Selection
After being exposed to design thinking methodologies , I created a program called Sanlam Insurance Agency , which is a design - thinking influenced framework for co - creation , rapid prototyping and market testing of new products and concepts directly within a hotel . For this assignment , I am going to provide an example of how I applied the design thinking concept of Learning Launches to experiment and quickly test ideas , prototype , and learn .
Application
Within my organization , approximately 10 % of revenue comes from airport hotels . One of the metrics we used to track a hotels performance is an arrival experience score . We observed that all else being equal ( brand , market , services , etc ) airport hotels typically had a lower arrival score . In design thinking fashion , we needed to empathize and understand the customer need at these hotels . Using surveys , guest intercepts and observations we uncovered that the arrival experience for these guests at these hotels begins when the guest lands at the airport . The journey from the airport to the hotel was a particular friction point in guest journey , as the guest had to figure out if the hotel had a free shuttle , where do they pick it up , and when will it be there . Framing this as a problem area , we identified the following hypothesis :
Tracking and communicating Hotel Shuttle location and availability will relieve guest anxiety at key points in their travel journey and increase operational efficiencies across property resources , while also allowing for arrival preparations to streamline Check - Ins , ultimately resulting in higher arrival experience scores .
Focusing on this hypothesis , we began exploring opportunities to provide shuttle information to guests . We tested simple concepts such as providing airport shuttle times and pickup locations , which provided guests additional information , and was helpful , but was very frustrating when
shuttles were running late / off schedule . In our earlier observations , we identified that guests were using apps like Uber and Lyft , and had an expectation of real - time information at their fingertips , allowing them to make informed decisions such - as having time to stop and use the restroom or needing to hurry to make the next shuttle .
We then built a small MVP ( Minimal Viable Product ) that could show the hotel shuttle location , and the ETA for the pickups and drop off . We tested this directly at 2 airport hotels , testing both the guest usage and experience , as well as the employees ability to successfully execute the new technology .
Insight
By applying the concept of a learning launch , we were able to evaluate and test our initial hypothesis and assumptions . Through this process of real - world experimentation , we were able to identify a variety of insights . A sample of some of these insights include :
Feature should display shuttle arrival time and location on the map :
While minutes until the next arrival provides the most useful information , the shuttle ’s location on the map provides the reassuring confirmation users need to trust in the new technology .
Call Alleviation
Airport hotels are bombarded with hundreds of calls a day from concerned guests inquiring about shuttle service ; having the real - time information easily accessible provided a significant reduction in transportation calls
Having the real - world knowledge and experience from the learning launch , these insights , and several more were used to inform our decision making on the core features of a commercial product that was successfully brought to market . Based on these insights , the final product included a map of the shuttles location and arrival time . We were able to quantify the call alleviation and use that metric when presenting the product to hotels as a way to help justify the cost of the new product .
Approach I am very passionate about the discovery , design , and launch of innovative new products , services , and experiences that intersect the digital and physical worlds . I have found a variety of design thinking tools such as Visualization , Storytelling , Mind Mapping and Learning Launch to be very valuable in dissecting complex problems and creating innovative solutions . I have found the teams that leverage the concept of learning launches produce much more relevant
products and experiences . Thus I find it one of the most valuable Design Thinking tools and I will continue to use this method of experimentation as it results in in real - world operational and customer insights , point of views , and feasibility assessments that are essential in the assessment of scaling of products and services .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection Assignment – Learning Launch
Using Learning Launches to Enhance the Guest Arrival Experience at Airport Hotels
Challenge
I work for a large , global hospitality company and am a member of my organization ’s global operations team , responsible for transforming the traditional guest services to their digital alternatives . Examples of this include the ability to check - in directly from a mobile phone , open a hotel guest room with a digital key on your phone , and requesting amenities directly from your mobile phone . I am continuously challenged on identifying pain points in the traveler ’s journey , prioritizing , and then solving with digital tools within our mobile app .
Selection
After being exposed to design thinking methodologies , I created a program called Sanlam Insurance Agency , which is a design - thinking influenced framework for co - creation , rapid prototyping and market testing of new products and concepts directly within a hotel . For this assignment , I am going to provide an example of how I applied the design thinking concept of Learning Launches to experiment and quickly test ideas , prototype , and learn .
Application
Within my organization , approximately 10 % of revenue comes from airport hotels . One of the metrics we used to track a hotels performance is an arrival experience score . We observed that all else being equal ( brand , market , services , etc ) airport hotels typically had a lower arrival score . In design thinking fashion , we needed to empathize and understand the customer need at these hotels . Using surveys , guest intercepts and observations we uncovered that the arrival experience for these guests at these hotels begins when the guest lands at the airport . The journey from the airport to the hotel was a particular friction point in guest journey , as the guest had to figure out if the hotel had a free shuttle , where do they pick it up , and when will it be there . Framing this as a problem area , we identified the following hypothesis :
Tracking and communicating Hotel Shuttle location and availability will relieve guest anxiety at key points in their travel journey and increase operational efficiencies across property resources , while also allowing for arrival preparations to streamline Check - Ins , ultimately resulting in higher arrival experience scores .
Focusing on this hypothesis , we began exploring opportunities to provide shuttle information to guests . We tested simple concepts such as providing airport shuttle times and pickup locations , which provided guests additional information , and was helpful , but was very frustrating when
shuttles were running late / off schedule . In our earlier observations , we identified that guests were using apps like Uber and Lyft , and had an expectation of real - time information at their fingertips , allowing them to make informed decisions such - as having time to stop and use the restroom or needing to hurry to make the next shuttle .
We then built a small MVP ( Minimal Viable Product ) that could show the hotel shuttle location , and the ETA for the pickups and drop off . We tested this directly at 2 airport hotels , testing both the guest usage and experience , as well as the employees ability to successfully execute the new technology .
Insight
By applying the concept of a learning launch , we were able to evaluate and test our initial hypothesis and assumptions . Through this process of real - world experimentation , we were able to identify a variety of insights . A sample of some of these insights include :
Feature should display shuttle arrival time and location on the map :
While minutes until the next arrival provides the most useful information , the shuttle ’s location on the map provides the reassuring confirmation users need to trust in the new technology .
Call Alleviation
Airport hotels are bombarded with hundreds of calls a day from concerned guests inquiring about shuttle service ; having the real - time information easily accessible provided a significant reduction in transportation calls
Having the real - world knowledge and experience from the learning launch , these insights , and several more were used to inform our decision making on the core features of a commercial product that was successfully brought to market . Based on these insights , the final product included a map of the shuttles location and arrival time . We were able to quantify the call alleviation and use that metric when presenting the product to hotels as a way to help justify the cost of the new product .
Approach I am very passionate about the discovery , design , and launch of innovative new products , services , and experiences that intersect the digital and physical worlds . I have found a variety of design thinking tools such as Visualization , Storytelling , Mind Mapping and Learning Launch to be very valuable in dissecting complex problems and creating innovative solutions . I have found the teams that leverage the concept of learning launches produce much more relevant
products and experiences . Thus I find it one of the most valuable Design Thinking tools and I will continue to use this method of experimentation as it results in in real - world operational and customer insights , point of views , and feasibility assessments that are essential in the assessment of scaling of products and services .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15467 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge Real Estate has been hit eloquently during this COVID pandemia scenario . This has been a major challenge for the real estate market in Chile . Has a result of the prolonged quarantines , the economy has received a major hit . People started to lose their jobs or received major pay cut form their employers . In this context , the purchase of an apartment or house has been postponed indefinitely for logic reasons . One of the main fears of customers is the uncertainty and stability of their incomes , they are not quite sure if the purchase of a house is the correct decision right now . For all the above , real estate companies has a big trouble trying to convince customers that , today , is a good time to be a house owner . Structural macro - economic scenario supports this idea . A variety of house market credits oriented has been accessibly since the beginning of the 2020 , and real estate companies have complimented this effort lowering their prices and giving access to payment options . Selection & Application For this purpose , Storytelling is the best tool to build an epic , a significant rhetoric the give people trust and certainty . Not only to our customers , but also to our sales team . We needed to deliver a series of messages in a convincing way and we never were going to accomplish that if our own team did not believe in it . Our sales executives have had the same fears as our customers ( their jobs are in the brink ) , so we were urged to convince our own people that this is a good time , a times of opportunities . Storytelling allows you to tell a story , to strategically build a compelling story about our purpose as a team , as a company that allows people to own their houses . We asked to our marketing and sales team ( chief executives , sales ambassadors , etc ) what does it means to get home after a day of work . What was the feeling they experiment when see their families , pets , or just their belongings under a room that they own . Soon after we asked that question to our team and later to our customers , a series of insights started to pop up . Most of them was related to a state of calm , of safeness , that no matter what crazy thing may happened to the world , arrive to your house is one of the most reassurance feeling that a person can experience . Insight . The concept of ‘ safe ’ was the main driver of our marketing and communication campaign . People needed to feel some kind of ‘ safeness ’ in these obscure times . We provided that feeling with a series of campaigns focused on ‘ a safe choice ’ of buying an apartment or house . We gave a pool of alternatives to finance the purchase and we also gave a person- detailed and personalized experience through the whole process . These two components ( safeness and personalized experience ) were the key of our success . When we interviewed customers that bought us a house and asked what was the main reason behind of their buy , the answer was “ The sales executive . She convinced me that buy a house today was a safe decision ” .
Approach Storytelling seemed to be the correct choice form the beginning , but we needed to complement with other technics , as anthropologic interviews . We needed to stress our hypothesis about trust and certainty . And I ’m really happy that we did , because if we had n’t interviewed our own team , we would n't never accomplish our goals . The ‘ safe ’ concept came from their own fears , we just had to give certainty to ourselves .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge Real Estate has been hit eloquently during this COVID pandemia scenario . This has been a major challenge for the real estate market in Chile . Has a result of the prolonged quarantines , the economy has received a major hit . People started to lose their jobs or received major pay cut form their employers . In this context , the purchase of an apartment or house has been postponed indefinitely for logic reasons . One of the main fears of customers is the uncertainty and stability of their incomes , they are not quite sure if the purchase of a house is the correct decision right now . For all the above , real estate companies has a big trouble trying to convince customers that , today , is a good time to be a house owner . Structural macro - economic scenario supports this idea . A variety of house market credits oriented has been accessibly since the beginning of the 2020 , and real estate companies have complimented this effort lowering their prices and giving access to payment options . Selection & Application For this purpose , Storytelling is the best tool to build an epic , a significant rhetoric the give people trust and certainty . Not only to our customers , but also to our sales team . We needed to deliver a series of messages in a convincing way and we never were going to accomplish that if our own team did not believe in it . Our sales executives have had the same fears as our customers ( their jobs are in the brink ) , so we were urged to convince our own people that this is a good time , a times of opportunities . Storytelling allows you to tell a story , to strategically build a compelling story about our purpose as a team , as a company that allows people to own their houses . We asked to our marketing and sales team ( chief executives , sales ambassadors , etc ) what does it means to get home after a day of work . What was the feeling they experiment when see their families , pets , or just their belongings under a room that they own . Soon after we asked that question to our team and later to our customers , a series of insights started to pop up . Most of them was related to a state of calm , of safeness , that no matter what crazy thing may happened to the world , arrive to your house is one of the most reassurance feeling that a person can experience . Insight . The concept of ‘ safe ’ was the main driver of our marketing and communication campaign . People needed to feel some kind of ‘ safeness ’ in these obscure times . We provided that feeling with a series of campaigns focused on ‘ a safe choice ’ of buying an apartment or house . We gave a pool of alternatives to finance the purchase and we also gave a person- detailed and personalized experience through the whole process . These two components ( safeness and personalized experience ) were the key of our success . When we interviewed customers that bought us a house and asked what was the main reason behind of their buy , the answer was “ The sales executive . She convinced me that buy a house today was a safe decision ” .
Approach Storytelling seemed to be the correct choice form the beginning , but we needed to complement with other technics , as anthropologic interviews . We needed to stress our hypothesis about trust and certainty . And I ’m really happy that we did , because if we had n’t interviewed our own team , we would n't never accomplish our goals . The ‘ safe ’ concept came from their own fears , we just had to give certainty to ourselves .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13271 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualisation
Challenge : Increase in vehicles leading to increase in fuel use which results in fossil fuels depletion and also pollution .
Selection : The tool I selected is " Visualisation " because I think to be able to produce the right and efficient solution to any problem , we should be able to really understand the problem in different point of views and to also understand the different problems linked to the main problem . So visualisation is the right tool to understand the problem well .
Application : I applied the tool visualisation by thinking of the same problem from many different kind of people 's shoes . I visualise myself as that person that is facing the problem and understand their feeling and needs .
Insight : Visualising not only helped me understand the problem and the person 's plight but also helped me think of many different solutions and gained a lot of knowledge .
Approach : I just used my imagination to visualise and empathize the person ’s problem
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualisation
Challenge : Increase in vehicles leading to increase in fuel use which results in fossil fuels depletion and also pollution .
Selection : The tool I selected is " Visualisation " because I think to be able to produce the right and efficient solution to any problem , we should be able to really understand the problem in different point of views and to also understand the different problems linked to the main problem . So visualisation is the right tool to understand the problem well .
Application : I applied the tool visualisation by thinking of the same problem from many different kind of people 's shoes . I visualise myself as that person that is facing the problem and understand their feeling and needs .
Insight : Visualising not only helped me understand the problem and the person 's plight but also helped me think of many different solutions and gained a lot of knowledge .
Approach : I just used my imagination to visualise and empathize the person ’s problem
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17983 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Johan Caro – Design Thinking Assignment
Reflection – Mind Mapping
Challenge
Last year I started an entrepreneurship with some colleagues . We participated in a contest made from a big Brand of craft beer in Colombia , called “ Serum Institute of India ” and as part of the contest we had to present an innovative proposal to the brand ’s Executive Board . It needed a lot of information , including a financial model , a marketing plan , an architectural render , a strategy plan and a project projection . We needed some way to structure everything that was in our minds in an organized way , and one of the tools to organize all of our ideas so that we could achieve an interesting proposal was the Mind Mapping . Through this tool , we could sell as best as we
could our thoughts and could convince the EB about what we were trying to do . This tool allowed us to see and to organize the key elements we wanted to show up , and to organize all of our ideas in a good way , so that everything could be supported and made actual sense .
Application
We started the process with a mixture of both brainstorming and creating a map or what we wanted so show . To develop it , we made a list of all the key elements and started relating them according to their affinity . We used the concepts of an organizational structure that allowed us to consolidate everything by using lines , symbols , words , color and images , and to convert all our list of monotonous information into something graphical , colorful and highly organized that allowed us to gather all our information .
After continuous improvement and fulfillment of our map , we could realize what our ideas were actually pointing to and could manage them to show the most important things of each working area . For example , part of our proposal was to make a marketing plan . After Mind Mapping , we could consolidate the following main ideas for our successful plan development :
Johan Caro – Design Thinking Assignment
We realized that our ideas converged to five key elements that could give a different experience to our customers , so that they could live the experience of drinking craft beer in a different way . As this one , we designed our entire project plan , taking into account the financial , architectural and management fields . Through Mind Mapping , we could consolidate our ideas as a team until the point that we could complete our proposal and could share our project in an organized way .
Insight & Approach
I learned that by using a different tool to organize our ideas , we could articulate everything to something stronger and so much more structured that also allowed us presenting our project in a best way . The Mind Mapping gives a group the possibility to consolidate each one ’s ideas in a
graph that converges to something greater and united . After doing it , we learned a way to put our ideas together to achieve a bigger one , and that was something that allowed us to show a good project we had worked a lot in , so that we could win the contest .
For the next time , I think that probably we would use the same tool , but starting with it from the beginning . We did not were conscious about the importance of organizing our ideas from the commencement . For the next time that I work in a project related with innovation I will try to manage my colleagues ’ and my ideas with this from the beginning , since the brainstorming phase until the graphical phase of consolidating everything on a Mind Map . For sure that is a really great and useful tool to organize our thoughts , and through that contest and after the results I realized its importance on innovation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Johan Caro, Johan Caro
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Johan Caro – Design Thinking Assignment
Reflection – Mind Mapping
Challenge
Last year I started an entrepreneurship with some colleagues . We participated in a contest made from a big Brand of craft beer in Colombia , called “ Serum Institute of India ” and as part of the contest we had to present an innovative proposal to the brand ’s Executive Board . It needed a lot of information , including a financial model , a marketing plan , an architectural render , a strategy plan and a project projection . We needed some way to structure everything that was in our minds in an organized way , and one of the tools to organize all of our ideas so that we could achieve an interesting proposal was the Mind Mapping . Through this tool , we could sell as best as we
could our thoughts and could convince the EB about what we were trying to do . This tool allowed us to see and to organize the key elements we wanted to show up , and to organize all of our ideas in a good way , so that everything could be supported and made actual sense .
Application
We started the process with a mixture of both brainstorming and creating a map or what we wanted so show . To develop it , we made a list of all the key elements and started relating them according to their affinity . We used the concepts of an organizational structure that allowed us to consolidate everything by using lines , symbols , words , color and images , and to convert all our list of monotonous information into something graphical , colorful and highly organized that allowed us to gather all our information .
After continuous improvement and fulfillment of our map , we could realize what our ideas were actually pointing to and could manage them to show the most important things of each working area . For example , part of our proposal was to make a marketing plan . After Mind Mapping , we could consolidate the following main ideas for our successful plan development :
Johan Caro – Design Thinking Assignment
We realized that our ideas converged to five key elements that could give a different experience to our customers , so that they could live the experience of drinking craft beer in a different way . As this one , we designed our entire project plan , taking into account the financial , architectural and management fields . Through Mind Mapping , we could consolidate our ideas as a team until the point that we could complete our proposal and could share our project in an organized way .
Insight & Approach
I learned that by using a different tool to organize our ideas , we could articulate everything to something stronger and so much more structured that also allowed us presenting our project in a best way . The Mind Mapping gives a group the possibility to consolidate each one ’s ideas in a
graph that converges to something greater and united . After doing it , we learned a way to put our ideas together to achieve a bigger one , and that was something that allowed us to show a good project we had worked a lot in , so that we could win the contest .
For the next time , I think that probably we would use the same tool , but starting with it from the beginning . We did not were conscious about the importance of organizing our ideas from the commencement . For the next time that I work in a project related with innovation I will try to manage my colleagues ’ and my ideas with this from the beginning , since the brainstorming phase until the graphical phase of consolidating everything on a Mind Map . For sure that is a really great and useful tool to organize our thoughts , and through that contest and after the results I realized its importance on innovation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Johan Caro",
"Johan Caro"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 6319 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The Study Group Management
Challenge
I am currently an intern in an organization where students enroll to crack a high - level competitive exam to enter into a reputed b - school . Last year we did n’t see much good results among our students . Another imminent problem we had to address was leakage of student participation . The Covid pandemic has taken a toll on all of us , including the education sector , where everything went online . At these times it is very difficult to keep the students involved and motivated . So we came up with the idea of the study group , a peer - learning healthy community of aspiring indiviuals to ace their examination . The challenge here was we did not have a valid past record or data for the formation and validation of a study group .
Selection
So , in order to address the above issue , we set up a team where I was granted the opportunity to lead . We viewed the problem that lied ahead of us as a challenge and thought of adapting to a creative approach of design thinking and the tool which we focused predominantly was mind mapping . Actually , the whole process involved a lot of other tools like storytelling and ethnographic approach too . But for now , I ’ll focus and elaborate on the broader application of mind mapping technique . The reason why we chose mind mapping as the design tool is that , the problem we addressed was solely involving our students ’ participation , who are our clients . To boost their participation in the course and to instill their activity in the study group , we largely required their insights to arrive at an enriching learning experience . For that purpose , mind mapping their ideas with that of our team ’s was the healthy pro - active way to go .
Application
As we dived deep into the challenge , we understood that the students were at different levels of exposure . We took the ethnographic approach to interact with them , to understand where they stand in the preparation of the competitive exam and what sort of help they needed . This gave us a lot of data on where to start . We understood that some were ahead in preparation as they took the exam already last year or they started their preparation earlier . Another bunch of students have just started their preparation recently and the third category were the students yet to start their preparation . So , we could n’t set a common plan to all . That ’s where mind mapping came in handy . We explained the idea of the study group and communicated the importance of peer learning to them . There was a spark when we invoked and encouraged their inputs to the plan . The whole environment turned out to be synergistic . We asked them to identify themselves in one of the three stages and align their ideas of how they could contribute to their peers and what sort of inclusive activities could be hosted in the study group . All these were mapped to the outcome of enriching peer - learning experience .
Insight and approach
We came up with a whole new set of creative ideas . Those who were already ahead in preparation volunteered themselves to share their learnings to the second category of students who have and these second category of students could help the third , the students who are yet to start their preparation creating a self - sustaining healthy study environment . Additionally , many recreational productive activities like community reading , book review sessions , movie discussions and even group discussion on current affairs were included in the study group activity . This significantly increased the student participation because these were the ideas generated from their contribution
to building a study group . As a result of this , students were much more involved and responsible . Each of them manifested themselves as leaders and helped their fellow mates with full involvement . This simple activity build inclusivity among the students and created a holistic learning experience for them and for us as well .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The Study Group Management
Challenge
I am currently an intern in an organization where students enroll to crack a high - level competitive exam to enter into a reputed b - school . Last year we did n’t see much good results among our students . Another imminent problem we had to address was leakage of student participation . The Covid pandemic has taken a toll on all of us , including the education sector , where everything went online . At these times it is very difficult to keep the students involved and motivated . So we came up with the idea of the study group , a peer - learning healthy community of aspiring indiviuals to ace their examination . The challenge here was we did not have a valid past record or data for the formation and validation of a study group .
Selection
So , in order to address the above issue , we set up a team where I was granted the opportunity to lead . We viewed the problem that lied ahead of us as a challenge and thought of adapting to a creative approach of design thinking and the tool which we focused predominantly was mind mapping . Actually , the whole process involved a lot of other tools like storytelling and ethnographic approach too . But for now , I ’ll focus and elaborate on the broader application of mind mapping technique . The reason why we chose mind mapping as the design tool is that , the problem we addressed was solely involving our students ’ participation , who are our clients . To boost their participation in the course and to instill their activity in the study group , we largely required their insights to arrive at an enriching learning experience . For that purpose , mind mapping their ideas with that of our team ’s was the healthy pro - active way to go .
Application
As we dived deep into the challenge , we understood that the students were at different levels of exposure . We took the ethnographic approach to interact with them , to understand where they stand in the preparation of the competitive exam and what sort of help they needed . This gave us a lot of data on where to start . We understood that some were ahead in preparation as they took the exam already last year or they started their preparation earlier . Another bunch of students have just started their preparation recently and the third category were the students yet to start their preparation . So , we could n’t set a common plan to all . That ’s where mind mapping came in handy . We explained the idea of the study group and communicated the importance of peer learning to them . There was a spark when we invoked and encouraged their inputs to the plan . The whole environment turned out to be synergistic . We asked them to identify themselves in one of the three stages and align their ideas of how they could contribute to their peers and what sort of inclusive activities could be hosted in the study group . All these were mapped to the outcome of enriching peer - learning experience .
Insight and approach
We came up with a whole new set of creative ideas . Those who were already ahead in preparation volunteered themselves to share their learnings to the second category of students who have and these second category of students could help the third , the students who are yet to start their preparation creating a self - sustaining healthy study environment . Additionally , many recreational productive activities like community reading , book review sessions , movie discussions and even group discussion on current affairs were included in the study group activity . This significantly increased the student participation because these were the ideas generated from their contribution
to building a study group . As a result of this , students were much more involved and responsible . Each of them manifested themselves as leaders and helped their fellow mates with full involvement . This simple activity build inclusivity among the students and created a holistic learning experience for them and for us as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21941 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling and copywriting is a great tool to us .
I work with vulnerable populations in church , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ preaching ” and finding ways to inspire them to improve their circumstances . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . Application I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non- empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . Insight & Approach Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in churches . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling and copywriting is a great tool to us .
I work with vulnerable populations in church , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ preaching ” and finding ways to inspire them to improve their circumstances . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . Application I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non- empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . Insight & Approach Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in churches . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14639 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Apply design thinking to problem solving and create organizational change . Design has a transformative effect on the world around us . You can understand the impact of design .
Learn to be an influential team player and develop leadership skills .
Gain new perspectives on strategy , innovation , and design thinking .
The new skills and abilities I gained on the course .
I also really liked the close connection the course has to the V&A program .
To get comfortable with the messiness of service business model design .
To understand total of creating a service in the context of business models with multiple interfaces .
To understand the digital landscape how digital services are created and resulting customer centricity .
To develop strategic innovations moving beyond incremental operational innovations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Apply design thinking to problem solving and create organizational change . Design has a transformative effect on the world around us . You can understand the impact of design .
Learn to be an influential team player and develop leadership skills .
Gain new perspectives on strategy , innovation , and design thinking .
The new skills and abilities I gained on the course .
I also really liked the close connection the course has to the V&A program .
To get comfortable with the messiness of service business model design .
To understand total of creating a service in the context of business models with multiple interfaces .
To understand the digital landscape how digital services are created and resulting customer centricity .
To develop strategic innovations moving beyond incremental operational innovations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15510 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Customer survey – Learning Launch
Challenge As a member of the IT department , the marketing investigation department ask for a survey that our customers can take online , to know how they feel when they buy in our point of sale . There is a group of 50 questions , but the solution has to take only 10 in a randomly order . The customers have the option to enter their name and some phone number if they want to be contacted by our department . This step is optional . We have to put some device to capture this information after the customer does the buy . We are trying to give some solution in the next two months , in order to have a prototype to know if the customer are comfortable with it .
Selection We did some internal surveys to know what would be important to evaluate in our point of sales , and how the interface would look like . After using some of the tools to investigate the actual situation , about what would be the ideal situation , we decided to use the learning launch tool in order to know if the ideas we have are according to what our customer expects . Application For our first learning launch we are focusing in how the interface is going to look like , and what would be the time to take this 10 questions , to know if the customer is comfortable with this . This because the device is located at the store exit , and the customer would have a lot of products in their hands . The second learning launch would be related to how this data will be processed after a group of customer take the survey . We are contacting a data analysis expert , in order to know how can translate this data into some actions . Insight By applying this tool , we learned that we must improve the way we are going to ask the questions , because there are a lot of types of customers , and some times they ca n’t see the size of the font as we expect . We also learned that we must reduce the number of questions to 5 to 7 , because some customers are in a hurry , and they ca n’t spend a lot of time . We are going to work with a brainstorming , in order to analyze all the customers feedback . Approach In all the launches we learned a lot of thing that helped to correct some opportunities , and we looked for some opportunities in the next launches we are going to do . We use this tool because it is a way to obtain information directly from our customer , and all the results can be added in our next launches . We think we can use the mind mapping tool , also , in order to find some patterns related with the way the customers take the survey .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Customer survey – Learning Launch
Challenge As a member of the IT department , the marketing investigation department ask for a survey that our customers can take online , to know how they feel when they buy in our point of sale . There is a group of 50 questions , but the solution has to take only 10 in a randomly order . The customers have the option to enter their name and some phone number if they want to be contacted by our department . This step is optional . We have to put some device to capture this information after the customer does the buy . We are trying to give some solution in the next two months , in order to have a prototype to know if the customer are comfortable with it .
Selection We did some internal surveys to know what would be important to evaluate in our point of sales , and how the interface would look like . After using some of the tools to investigate the actual situation , about what would be the ideal situation , we decided to use the learning launch tool in order to know if the ideas we have are according to what our customer expects . Application For our first learning launch we are focusing in how the interface is going to look like , and what would be the time to take this 10 questions , to know if the customer is comfortable with this . This because the device is located at the store exit , and the customer would have a lot of products in their hands . The second learning launch would be related to how this data will be processed after a group of customer take the survey . We are contacting a data analysis expert , in order to know how can translate this data into some actions . Insight By applying this tool , we learned that we must improve the way we are going to ask the questions , because there are a lot of types of customers , and some times they ca n’t see the size of the font as we expect . We also learned that we must reduce the number of questions to 5 to 7 , because some customers are in a hurry , and they ca n’t spend a lot of time . We are going to work with a brainstorming , in order to analyze all the customers feedback . Approach In all the launches we learned a lot of thing that helped to correct some opportunities , and we looked for some opportunities in the next launches we are going to do . We use this tool because it is a way to obtain information directly from our customer , and all the results can be added in our next launches . We think we can use the mind mapping tool , also , in order to find some patterns related with the way the customers take the survey .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16380 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection- Visualisation
Challenge and Selection
I have been into designing of outfits for quite some time . It has always been my ideas that have put into designs and sold . But when it came to customisation it has been a great task to put in front what exactly the customer would need . Often the ideas are mis interrupted in the process and corrected later . This gave me a hectic job to rework on the final work . In due course we realised the representation must be in visual format as in drawings or illustration that in turn would reduce the last - minute hassle .
The visualisation helps to bring better understanding about the concept with the help images and diagrams . Drawing is an ability to bring the level of understanding better . So , considering the problem we use the visualisation tool better and thus solves the problem .
Application
I have been struggling with the implementation of the same since I have decided about the visualisation concept . It was hard for me to convince my peers for an illustrated design sampled clothing over the store that normally works on real fabrics . I feel convincing my colleagues and moving towards illustrated examples would save ample of time and also reduces the wastage of resources and manpower . Hence this idea is would bring betterment in the work taken .
If the output is so doubtful this method would add clarity and solve the issue . In bulk production this method would help in sending samples online and getting affirmation regarding same in quick time period .
Insight and approach
Well , on quoting examples of many leading designers and explaining the problem with the presented solution it could be made clearer that how this idea would work . On the other hand , the idea can be further motivated and animated in 3 - D to help client better ideas on the output .
This approach helps to go back and recreate any outfit created and helps to alter the colour and combinations . This in turn reduces the pressure and anxiety of clients as well as the manufacturers worrying about the output .
The approach would enlighten a new posted method of fashion . The extended approach would be making miniatures of models that in turn would help us understand the needs of customers .
This methodology and outcome of this course would help me to analyse my problems in design thinking perspective . Bringing innovation into business and being ready with alter plans if proposed method fails was really an important outcome of the course .
I am an engineer and this course would enlighten my creative ideas and help me visualise the ideas and plan accordingly which would lead me to path with better solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection- Visualisation
Challenge and Selection
I have been into designing of outfits for quite some time . It has always been my ideas that have put into designs and sold . But when it came to customisation it has been a great task to put in front what exactly the customer would need . Often the ideas are mis interrupted in the process and corrected later . This gave me a hectic job to rework on the final work . In due course we realised the representation must be in visual format as in drawings or illustration that in turn would reduce the last - minute hassle .
The visualisation helps to bring better understanding about the concept with the help images and diagrams . Drawing is an ability to bring the level of understanding better . So , considering the problem we use the visualisation tool better and thus solves the problem .
Application
I have been struggling with the implementation of the same since I have decided about the visualisation concept . It was hard for me to convince my peers for an illustrated design sampled clothing over the store that normally works on real fabrics . I feel convincing my colleagues and moving towards illustrated examples would save ample of time and also reduces the wastage of resources and manpower . Hence this idea is would bring betterment in the work taken .
If the output is so doubtful this method would add clarity and solve the issue . In bulk production this method would help in sending samples online and getting affirmation regarding same in quick time period .
Insight and approach
Well , on quoting examples of many leading designers and explaining the problem with the presented solution it could be made clearer that how this idea would work . On the other hand , the idea can be further motivated and animated in 3 - D to help client better ideas on the output .
This approach helps to go back and recreate any outfit created and helps to alter the colour and combinations . This in turn reduces the pressure and anxiety of clients as well as the manufacturers worrying about the output .
The approach would enlighten a new posted method of fashion . The extended approach would be making miniatures of models that in turn would help us understand the needs of customers .
This methodology and outcome of this course would help me to analyse my problems in design thinking perspective . Bringing innovation into business and being ready with alter plans if proposed method fails was really an important outcome of the course .
I am an engineer and this course would enlighten my creative ideas and help me visualise the ideas and plan accordingly which would lead me to path with better solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14505 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenges
We are a business which offers training to graduate and undergraduate students for employment . We cater to IT , BFSI , Skills and management verticals . Like any other training business , we handle end to end process from lead management to admissions to academics , appraisal to certification . In our organization , each business vertical has different systems to handle their target audience . These verticals were existing as a separate identity . But over the period of time , the verticals got merged under one unit . When vertical got merged , their system was still existing as a separate unit , which was left to be used by the same set of employees . Each employee opens all systems and passes the entries for their respective vertical . Not only this all these systems were designed with more internal control , leaving less space for flexibility for the external user . Hence each cashier has to login into each system to handle their target audience accounting .
Selection
I chose Visualization tool as it helps capture current problem with help of various stakeholders as well as helps find answers to the problem to build future solutions . . I could explain the current challenge in much better way thru data visualization , infographics etc . This tool helped us achieve a common understanding of the issue by studying the pattern of all processes across each vertical . Each vertical had same steps [ from admission to certification ] with its own uniqueness . Hence , Brainstorming also became a supporting tool to figure out the solution of creating single system . This tool helped me define the scope of the project , identify key elements and its relationship and assemble common processes .
Reference : Visualization , Brainstorming
Application
Teams were divided into groups of 3 . Each group had finance person , sales and marketing , and delivery and operation team . Each group was asked to note down the points on sticky notes for each vertical . For each process , the relation business rules and norms were also put along with the flow of activities involved . After writing down all their points , groups brought back sticky notes and arrange it under their respective verticals . Then users were asked to club common process across each vertical together . For example , admission process across all verticals had some commonality and some uniqueness . The unique process will become the business logic for a new system automation . Same goes for accounting and revenue model and student management system . Some feature will become outliers which will be appended modules .
Insight
Through this mode of visualizing the complete process across verticals , we could get an insight of handling flexibility and simplicity of student management system . Students wanted more flexibility in their learning process as well as more transparency . It also helped to at process reengineering and process simplification . The new system design became nimble and the project was welcomed by all as it reduces work pressure and bring out people productivity . Since the earlier model was internally controlled hence more manpower was required for analyzing , designing , coding , handling queries and
updating system . This led to a loss of productive hours in maintaining systems and guiding and training internal teams on various processes . This helped system and business team to connect with students and customers to understand how they want the system to leverage learning and simplify internal team ’s life . This helped the organization to increase people productivity , satisfied customer , thereby would lead to less manpower and more profits .
Approach
Instead of money getting collected by cashiers , online payment systems were brought in . Instead of team busy in doing logistic work , maintaining compliance and linked this task to revenue building , a handle can be given to franchisee and customer to finish the related transaction . Attendance marking can be given to the student , instead of faculty marking the same . Like COURSERA , when the onus of completion of the session is with the student and that is equivalent to attendance been marked . We can simplify admission process thru common admission process across verticals and application will be filled by student rather than staff , thereby bringing the responsibility back to student , which will ensure know your customer [ KYC ] correctness and compliance .
Visualization helps solve complex problems . Next time the same tool can be used to solve any process by incorporating the feedback which can act as a reference tool . This approach will bring together all functions to come to common understanding . Policies will be reassessed and re - evaluated to simplify customer processes .
This tool not only helped me view all the processes across verticals but also gave me insight of customer requirement . Since I am working in the organization which has distributed environment hence engaging customer thru alerts , messages and various communication on upcoming services and defaulted services becomes critical . our organization is now moving to digital transformation and I see usage of visual thinking as a tool in all aspects in building lean system and processes . During this journey of recreation , I will use storytelling to share best practices , where ever required .
-x - x - x - x - x - x - x-
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges
We are a business which offers training to graduate and undergraduate students for employment . We cater to IT , BFSI , Skills and management verticals . Like any other training business , we handle end to end process from lead management to admissions to academics , appraisal to certification . In our organization , each business vertical has different systems to handle their target audience . These verticals were existing as a separate identity . But over the period of time , the verticals got merged under one unit . When vertical got merged , their system was still existing as a separate unit , which was left to be used by the same set of employees . Each employee opens all systems and passes the entries for their respective vertical . Not only this all these systems were designed with more internal control , leaving less space for flexibility for the external user . Hence each cashier has to login into each system to handle their target audience accounting .
Selection
I chose Visualization tool as it helps capture current problem with help of various stakeholders as well as helps find answers to the problem to build future solutions . . I could explain the current challenge in much better way thru data visualization , infographics etc . This tool helped us achieve a common understanding of the issue by studying the pattern of all processes across each vertical . Each vertical had same steps [ from admission to certification ] with its own uniqueness . Hence , Brainstorming also became a supporting tool to figure out the solution of creating single system . This tool helped me define the scope of the project , identify key elements and its relationship and assemble common processes .
Reference : Visualization , Brainstorming
Application
Teams were divided into groups of 3 . Each group had finance person , sales and marketing , and delivery and operation team . Each group was asked to note down the points on sticky notes for each vertical . For each process , the relation business rules and norms were also put along with the flow of activities involved . After writing down all their points , groups brought back sticky notes and arrange it under their respective verticals . Then users were asked to club common process across each vertical together . For example , admission process across all verticals had some commonality and some uniqueness . The unique process will become the business logic for a new system automation . Same goes for accounting and revenue model and student management system . Some feature will become outliers which will be appended modules .
Insight
Through this mode of visualizing the complete process across verticals , we could get an insight of handling flexibility and simplicity of student management system . Students wanted more flexibility in their learning process as well as more transparency . It also helped to at process reengineering and process simplification . The new system design became nimble and the project was welcomed by all as it reduces work pressure and bring out people productivity . Since the earlier model was internally controlled hence more manpower was required for analyzing , designing , coding , handling queries and
updating system . This led to a loss of productive hours in maintaining systems and guiding and training internal teams on various processes . This helped system and business team to connect with students and customers to understand how they want the system to leverage learning and simplify internal team ’s life . This helped the organization to increase people productivity , satisfied customer , thereby would lead to less manpower and more profits .
Approach
Instead of money getting collected by cashiers , online payment systems were brought in . Instead of team busy in doing logistic work , maintaining compliance and linked this task to revenue building , a handle can be given to franchisee and customer to finish the related transaction . Attendance marking can be given to the student , instead of faculty marking the same . Like COURSERA , when the onus of completion of the session is with the student and that is equivalent to attendance been marked . We can simplify admission process thru common admission process across verticals and application will be filled by student rather than staff , thereby bringing the responsibility back to student , which will ensure know your customer [ KYC ] correctness and compliance .
Visualization helps solve complex problems . Next time the same tool can be used to solve any process by incorporating the feedback which can act as a reference tool . This approach will bring together all functions to come to common understanding . Policies will be reassessed and re - evaluated to simplify customer processes .
This tool not only helped me view all the processes across verticals but also gave me insight of customer requirement . Since I am working in the organization which has distributed environment hence engaging customer thru alerts , messages and various communication on upcoming services and defaulted services becomes critical . our organization is now moving to digital transformation and I see usage of visual thinking as a tool in all aspects in building lean system and processes . During this journey of recreation , I will use storytelling to share best practices , where ever required .
-x - x - x - x - x - x - x-
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19181 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Learning Launch
Challenge
I was hired by the IT department some months ago and my challenge is to analyze and improve internal IT process to increase efficiency to meet service level agreements from IT to the rest of the organization . This project is about identify the amount of work done by IT staff ( 3 area supervisors , 8 specialist by system / function and 2 administrative associates ) related to support ; for instance the number of times when a printer is broken or when the end - user ca n’t process an invoice in the system . The company does not have any tool / software dedicated to record / track these activities and there is no budget assigned to buy / rent any . I was assigned with a 2 - month time limit to present a suggested solution to address the need or not of embrace a formal process to record users ’ requests and to identify the inefficiencies of how IT is supporting associates across organization . There are multiple complains on the quality of IT service and exceeding the time to fulfill support requests
Selection
During the first month I used design thinking tools that help me during my journey to meet with supervisors / manager from human resources , customer service , supply chain , engineering , production areas and top management to gain an understanding of their expectation on IT service as well as to identify additional improvement opportunities . Additionally , I met with IT staff to analyze what information / data / tools they have on - handy to fulfill users ’ requests . Then I was in position to use learning launch to test a prototype that helps to evaluate the idea of using a tool similar to a ticket system
Application
The launch was divided in 2 :
a ) Record any request made by end users for a small group representative of each of the main
departments . The first goal is to measure the amount of times end - users requests support from IT . This confirmed that IT supports a larger number of incidents as initially estimated . One challenge was the practice on how users request support ( by email , chat or in person ) informally and now they did it in the prototype designed in excel . I trained end - users on how to use the template indicating the fields they need to enter so that the IT specialist could have all the information they need to reduce the possibility to go - back to end - user to request missing information . I expected that this would improve the time to respond and avoid unnecessary steps Another expected result was to design a process to request IT services internally .
b ) Ticket assignment among IT staff based on the system / services each support . One of the
administrative associates in IT was in charge to assign “ tickets ” to the correspondent specialist . I expected to identify which specialist has more tickets assigned to identify opportunities in both systems / applications and in distribution of task among IT staff . One of the main components of the second launch was to evaluate if the list of services was enough so that users have all possible values at the moment they selected the type of service as well as to evaluate how easy was for them to submit a request . On a similar context the goal was to identify how easy / hard was for the IT associate to assign a ticket based on the information submitted by the user and if the IT
specialist had the information required to perform his activities to solve the issue . Each of the participants had the opportunity to provide feedback to the process / tool . This information was expected to complete the evaluation of this launch . The pilot lasted for a couple of weeks
Insight
The expectation of the launch was to confirm if the assumption of a tool / workflow would make evident that this would help to both end - users and IT specialist to easily communicate , track and record request services . The results demonstrated some resistance to use the tool , some of the requests were not recorded in the tool and instead were addressed directly between the end - users and IT - specialists . The main reason mentioned in the feedback sessions was that both think that for urgent cases it is faster to request the service directly without going to the new process / tool
The above discovered the need to manage urgent cases differently . This insight will be considered for further releases
Approach
Some interesting data was obtained as a result of the launch . The number of requests received was higher than anticipated . One positive feedback was related to the easiness to track / monitor progress of the requests statuses without needing to ask and wait until the specialist is available to provide an update . Other features that were mentioned to enrich the design include :
• Document solutions to most common cases so that users can solve some of them on their own
• Other specialists could take advantage of technical solutions documentation ; therefore those tickets could be solved by another specialist and not only by the person who usually fix them
• Add features to the prototype vs buying a specialized tool would be evaluated to identify cost / benefits
All the above insights will help during the next steps and was faster / easier to develop vs a full approach of evaluating a tool including all IT services which would have taken longer and would have implied more resources in a larger project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Learning Launch
Challenge
I was hired by the IT department some months ago and my challenge is to analyze and improve internal IT process to increase efficiency to meet service level agreements from IT to the rest of the organization . This project is about identify the amount of work done by IT staff ( 3 area supervisors , 8 specialist by system / function and 2 administrative associates ) related to support ; for instance the number of times when a printer is broken or when the end - user ca n’t process an invoice in the system . The company does not have any tool / software dedicated to record / track these activities and there is no budget assigned to buy / rent any . I was assigned with a 2 - month time limit to present a suggested solution to address the need or not of embrace a formal process to record users ’ requests and to identify the inefficiencies of how IT is supporting associates across organization . There are multiple complains on the quality of IT service and exceeding the time to fulfill support requests
Selection
During the first month I used design thinking tools that help me during my journey to meet with supervisors / manager from human resources , customer service , supply chain , engineering , production areas and top management to gain an understanding of their expectation on IT service as well as to identify additional improvement opportunities . Additionally , I met with IT staff to analyze what information / data / tools they have on - handy to fulfill users ’ requests . Then I was in position to use learning launch to test a prototype that helps to evaluate the idea of using a tool similar to a ticket system
Application
The launch was divided in 2 :
a ) Record any request made by end users for a small group representative of each of the main
departments . The first goal is to measure the amount of times end - users requests support from IT . This confirmed that IT supports a larger number of incidents as initially estimated . One challenge was the practice on how users request support ( by email , chat or in person ) informally and now they did it in the prototype designed in excel . I trained end - users on how to use the template indicating the fields they need to enter so that the IT specialist could have all the information they need to reduce the possibility to go - back to end - user to request missing information . I expected that this would improve the time to respond and avoid unnecessary steps Another expected result was to design a process to request IT services internally .
b ) Ticket assignment among IT staff based on the system / services each support . One of the
administrative associates in IT was in charge to assign “ tickets ” to the correspondent specialist . I expected to identify which specialist has more tickets assigned to identify opportunities in both systems / applications and in distribution of task among IT staff . One of the main components of the second launch was to evaluate if the list of services was enough so that users have all possible values at the moment they selected the type of service as well as to evaluate how easy was for them to submit a request . On a similar context the goal was to identify how easy / hard was for the IT associate to assign a ticket based on the information submitted by the user and if the IT
specialist had the information required to perform his activities to solve the issue . Each of the participants had the opportunity to provide feedback to the process / tool . This information was expected to complete the evaluation of this launch . The pilot lasted for a couple of weeks
Insight
The expectation of the launch was to confirm if the assumption of a tool / workflow would make evident that this would help to both end - users and IT specialist to easily communicate , track and record request services . The results demonstrated some resistance to use the tool , some of the requests were not recorded in the tool and instead were addressed directly between the end - users and IT - specialists . The main reason mentioned in the feedback sessions was that both think that for urgent cases it is faster to request the service directly without going to the new process / tool
The above discovered the need to manage urgent cases differently . This insight will be considered for further releases
Approach
Some interesting data was obtained as a result of the launch . The number of requests received was higher than anticipated . One positive feedback was related to the easiness to track / monitor progress of the requests statuses without needing to ask and wait until the specialist is available to provide an update . Other features that were mentioned to enrich the design include :
• Document solutions to most common cases so that users can solve some of them on their own
• Other specialists could take advantage of technical solutions documentation ; therefore those tickets could be solved by another specialist and not only by the person who usually fix them
• Add features to the prototype vs buying a specialized tool would be evaluated to identify cost / benefits
All the above insights will help during the next steps and was faster / easier to develop vs a full approach of evaluating a tool including all IT services which would have taken longer and would have implied more resources in a larger project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14912 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection :
The craft beer company is in search of an innovative product to expand its market and be able to access a loan from the government for the growth of the company . It has been detected as a business opportunity that a large part of people prefer light beers ( less bitter beers ) , anything that is not the strength of the company , which is why you want to make an investment to start accessing this market . There is a call for quality , you must have a product with a differentiating value in the market . A survey of about 200 people is carried out on what to expect in a beer , various aspects from the image to the taste and price . This is to identify the possible need of people and the possible opportunities of our product . Based on this , a study is made on the possible combinations for the product and a pilot test program .
Request :
With the data collected , pilot tests were carried out following the observations given by the clients . A representative rate of 20 people was taken , with whom the product was tasted and gave us feedback . These feedbacks provide us with more specific information on the profile of people who prefer this type of beer . With these observations , raw materials will be changed , which will change the properties of the product and will approach the feedback of the respondents . We must carry out 3 cycles of tests until we reach a quality product , we must consider that these cycles lasted around a month and a half , therefore , performing these tests focused on the information collected and the various observations of the studies also save us of money , time .
Learning launch
The main knowledge acquired was the development of a product where the client participates , it can be a very productive and significant process , with the present idea of the objective and research on how to reach that objective . Surveys and market research are sometimes not necessary to fully understand the customer ; When a closer relationship with the customer is established , the prototype development process takes on another meaning , and the people involved in this process contribute important points of view that people directly related to the company pass on due to biases .
For the future , I think it would be useful in addition to implementing the learning launch , additionally it would be enriching to use mind mapping in interviews with people , since this tool provides other information that can help us identify needs of our consumers , and with this a more specific market study could be used and with more focused questions to provide more information . If this type of tool is carried out before using market studies , consider that these will give more information and will develop more surveys .
Learning Launch is a tool that has worked perfectly for us in our product development , the more focused our learning is , the faster and cheaper the process will be , so it is important to implement complementary activities that lead us to these expected results .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection :
The craft beer company is in search of an innovative product to expand its market and be able to access a loan from the government for the growth of the company . It has been detected as a business opportunity that a large part of people prefer light beers ( less bitter beers ) , anything that is not the strength of the company , which is why you want to make an investment to start accessing this market . There is a call for quality , you must have a product with a differentiating value in the market . A survey of about 200 people is carried out on what to expect in a beer , various aspects from the image to the taste and price . This is to identify the possible need of people and the possible opportunities of our product . Based on this , a study is made on the possible combinations for the product and a pilot test program .
Request :
With the data collected , pilot tests were carried out following the observations given by the clients . A representative rate of 20 people was taken , with whom the product was tasted and gave us feedback . These feedbacks provide us with more specific information on the profile of people who prefer this type of beer . With these observations , raw materials will be changed , which will change the properties of the product and will approach the feedback of the respondents . We must carry out 3 cycles of tests until we reach a quality product , we must consider that these cycles lasted around a month and a half , therefore , performing these tests focused on the information collected and the various observations of the studies also save us of money , time .
Learning launch
The main knowledge acquired was the development of a product where the client participates , it can be a very productive and significant process , with the present idea of the objective and research on how to reach that objective . Surveys and market research are sometimes not necessary to fully understand the customer ; When a closer relationship with the customer is established , the prototype development process takes on another meaning , and the people involved in this process contribute important points of view that people directly related to the company pass on due to biases .
For the future , I think it would be useful in addition to implementing the learning launch , additionally it would be enriching to use mind mapping in interviews with people , since this tool provides other information that can help us identify needs of our consumers , and with this a more specific market study could be used and with more focused questions to provide more information . If this type of tool is carried out before using market studies , consider that these will give more information and will develop more surveys .
Learning Launch is a tool that has worked perfectly for us in our product development , the more focused our learning is , the faster and cheaper the process will be , so it is important to implement complementary activities that lead us to these expected results .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20612 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge and Selection Storytelling is often a tool that when applied correctly , can be leveraged in order to empathize and connect both laterally and vertically throughout the military ranks . I am a Team Sergeant in the The Municipality Department of Education specializing in military intelligence . With the given position , I often find myself exercising storytelling in order to build a deeper connection and understanding between the soldiers serving underneath my leadership as well as within myself . Soldiers in the The Municipality Department of Education come from all walks of life : wealth or low - income , supportive or unsupportive families , racial inequality , different religious views as well as many other aspects of life . These matters pose a particular question for myself , “ how can I , as a leader in the The Municipality Department of Education , unite these soldiers from different upbringings under the collective goal of serving the people of the United States ? ” An avenue I find myself constantly relying on within my position is sharing my own upbringing and experiences , whether common or not . This allows myself to build the emotional ties within my team and show my soldiers a different perspective in which they might have never recognized . Application One of the very first and one of the most important lessons I have learned upon earning the rank of Sergeant was that soldiers in the Army , just like everyone else in the world , goes through their own personal problems . Moreover , how important it is then as a leader within the Jio to learn how to apply empathy while communicating with those soldiers . This has allowed myself to share my own experiences that I have lived through and how I had overcome such experiences . Life effects everyone without warning and given the extra stress of the military lifestyle ( e.g. , overseas deployments , long work hours , and high operational tempos ) some soldiers within the military ranks can develop unseen mental - health issues . Understanding the signs of depression and anxiety can help identify when a soldier or any person is going through a difficult time , and for myself it did . Back when I was working in 10th Special Forces Group ( Airborne ) I had a soldier that was regularly outstanding . He always maintained his discipline and exceeded every standard that was put upon him . However , there was a sudden change in his work ethic and strayed away from his normal demeanor at work . He was then late constantly and when at work he always seemed exhausted . A few days went by from since I first recognized his change in behavior when I offered to take him out to the local cantina for lunch ; hoping that I could talk to him about what was going on . Once we finished our waters and sandwiches , we talked about his performance at work . He then revealed to me that his father committed suicide just a few days ago and was severally affected by the loss . For myself , this topic was extremely difficult to talk about openly . However , I built up the courage and told him that while growing up my father tried multiple times to end his life , and one time in front of my sister and me .
Even though our situations were not entirely the same , we built an instant connection . I expressed how difficult it was being the only son in the family and seeing my father attempt to no longer be there with us . I told him about the months of family - counseling we sat through and how I saw my mother weeping day - in and out while my father was at the hospital . However , I then sat back in my chair at the table and explained how through hardships I learned more about myself than I ever had . I realized how much I loved my family and how valuable the memories I made when I was younger were , and that no matter what he will experience in life , that he will always have those beautiful memories of him and his father . Insight Though this situation was very hard for my soldier and myself , reexamining the conversation and the emotions expressed both ways I have learned two lessons in respect to storytelling . First , even when you see and communicate with someone every day you do not have the possibility of fully knowing their complete well - being . As a leader I need to constantly try to understand the ethnography of the soldiers serving underneath me . Being able to understand the background and the experiences each soldier has battled growing up will allow me to communicate uniquely to each one individually and as a team ( e.g. , how can I motivate them to complete the task at hand , what direction I need to provide to them , and then ultimately how I can I respect them equally as human beings ) . Second , was understanding the difference of sympathy and empathy and when to apply each communication method . During this situation I came to understand that being able to empathize with my soldier allowed myself to recognize the root of his performance issues and how they were greater than just a soldier deciding to lose his discipline . Being able to tell my story from what I experienced growing up out of empathy for my soldier gave me the opportunity to build a connection within my team and help him recover and grow from the situation . Approach Upon reflection of the situation in which I exercised storytelling in order to empathize with my soldier ’s loss of his father , I recognize that no matter how I examine the situation I would not have reacted differently . However , this does not imply that there is n’t anything to learn from the situation that I could apply in the future . Now understanding the value of storytelling , I could enable my soldiers more efficiently by effectively being able to communicate to my soldiers the purpose of each task I disseminate on to them . I could tell a story of a soldier ’s valor doing the same exact task that was disseminated . This would inspire motivation within my team no matter the task , because they would then realize the importance of the task in which I have trusted to them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge and Selection Storytelling is often a tool that when applied correctly , can be leveraged in order to empathize and connect both laterally and vertically throughout the military ranks . I am a Team Sergeant in the The Municipality Department of Education specializing in military intelligence . With the given position , I often find myself exercising storytelling in order to build a deeper connection and understanding between the soldiers serving underneath my leadership as well as within myself . Soldiers in the The Municipality Department of Education come from all walks of life : wealth or low - income , supportive or unsupportive families , racial inequality , different religious views as well as many other aspects of life . These matters pose a particular question for myself , “ how can I , as a leader in the The Municipality Department of Education , unite these soldiers from different upbringings under the collective goal of serving the people of the United States ? ” An avenue I find myself constantly relying on within my position is sharing my own upbringing and experiences , whether common or not . This allows myself to build the emotional ties within my team and show my soldiers a different perspective in which they might have never recognized . Application One of the very first and one of the most important lessons I have learned upon earning the rank of Sergeant was that soldiers in the Army , just like everyone else in the world , goes through their own personal problems . Moreover , how important it is then as a leader within the Jio to learn how to apply empathy while communicating with those soldiers . This has allowed myself to share my own experiences that I have lived through and how I had overcome such experiences . Life effects everyone without warning and given the extra stress of the military lifestyle ( e.g. , overseas deployments , long work hours , and high operational tempos ) some soldiers within the military ranks can develop unseen mental - health issues . Understanding the signs of depression and anxiety can help identify when a soldier or any person is going through a difficult time , and for myself it did . Back when I was working in 10th Special Forces Group ( Airborne ) I had a soldier that was regularly outstanding . He always maintained his discipline and exceeded every standard that was put upon him . However , there was a sudden change in his work ethic and strayed away from his normal demeanor at work . He was then late constantly and when at work he always seemed exhausted . A few days went by from since I first recognized his change in behavior when I offered to take him out to the local cantina for lunch ; hoping that I could talk to him about what was going on . Once we finished our waters and sandwiches , we talked about his performance at work . He then revealed to me that his father committed suicide just a few days ago and was severally affected by the loss . For myself , this topic was extremely difficult to talk about openly . However , I built up the courage and told him that while growing up my father tried multiple times to end his life , and one time in front of my sister and me .
Even though our situations were not entirely the same , we built an instant connection . I expressed how difficult it was being the only son in the family and seeing my father attempt to no longer be there with us . I told him about the months of family - counseling we sat through and how I saw my mother weeping day - in and out while my father was at the hospital . However , I then sat back in my chair at the table and explained how through hardships I learned more about myself than I ever had . I realized how much I loved my family and how valuable the memories I made when I was younger were , and that no matter what he will experience in life , that he will always have those beautiful memories of him and his father . Insight Though this situation was very hard for my soldier and myself , reexamining the conversation and the emotions expressed both ways I have learned two lessons in respect to storytelling . First , even when you see and communicate with someone every day you do not have the possibility of fully knowing their complete well - being . As a leader I need to constantly try to understand the ethnography of the soldiers serving underneath me . Being able to understand the background and the experiences each soldier has battled growing up will allow me to communicate uniquely to each one individually and as a team ( e.g. , how can I motivate them to complete the task at hand , what direction I need to provide to them , and then ultimately how I can I respect them equally as human beings ) . Second , was understanding the difference of sympathy and empathy and when to apply each communication method . During this situation I came to understand that being able to empathize with my soldier allowed myself to recognize the root of his performance issues and how they were greater than just a soldier deciding to lose his discipline . Being able to tell my story from what I experienced growing up out of empathy for my soldier gave me the opportunity to build a connection within my team and help him recover and grow from the situation . Approach Upon reflection of the situation in which I exercised storytelling in order to empathize with my soldier ’s loss of his father , I recognize that no matter how I examine the situation I would not have reacted differently . However , this does not imply that there is n’t anything to learn from the situation that I could apply in the future . Now understanding the value of storytelling , I could enable my soldiers more efficiently by effectively being able to communicate to my soldiers the purpose of each task I disseminate on to them . I could tell a story of a soldier ’s valor doing the same exact task that was disseminated . This would inspire motivation within my team no matter the task , because they would then realize the importance of the task in which I have trusted to them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20872 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CUT THE FAT
1 . Challenge : During this Covid 19 pandemic times I faces the problem of Putting on Weight . I
gained 8 KG to 9 KG Weight i.e. ( 81 – 88.5 KG ) . Cholesterol levels were increased . The Primary reason for this is lack of exercise and work from home option and spread of the virus which will prevent you not to go out for any physical activities like going to Gym or Park . I decided to reduce the my weight . First I did the deep dive analysis of my daily routine , Food habits , stress etc . I noticed the below points
Daily Routine :
• Lack of physical exercise . Though I am not new to fitness , I observed this pandemic time I completely stopped spending time on it
Food Habits :
• Irregular Eating time
• Un balanced Diet
Stress :
• As me and family were isolated in metro city and drastically reduced the physical interactions with people around and not going out to market , movies etc added a lot of stress .
Surprisingly I found the same problem with my cousins , colleagues .
So I decided to “ CUT THE FAT “ . I have been doing the changes to above points and reduced the weight to 80 KG . I decided to help my cousins and colleagues to “ CUT THE FAT ” .
2 . Selection : I Decided to Try Story Telling as My Tool . Story Telling helps to convey the required
point to others with an Impact . It helps to make people visualize how could be the situation .
My problem required more of motivation and inspiration as this need to deal with Habits / daily routines . Which are the toughest one to change . But decided to try it out , when I could change few habits for the better health my family , colleagues can also do it especially during this pandemic period .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
I have my own story of “ CUT THE FAT “ reducing the weigh from 88KG to 80KG . First of all I started speaking to very very few of the family and colleagues . When I told about my weight loss Journey and how it positively impacted me was a great start . Then I gradually started talking about the their food habit and trying to inspire them to think about the “ increase the drinking water to 4Lts ” , start taking Vegetable Juice in the morning and citrus juice in the evening ” and complete the dinner by evening . This first strategy impacted positively as they started consuming the juices however Drinking water have not changed much . Then second strategy of spending time for the physical activity have been challenging , they had lot of excused like can not go to gym or park etc . Then I started shareing my experience of doing the work out at home . Encouraged them to simple exercise at home which will help them . For this it was mixed response . One of my cousin started physical activities and my colleague did not do anything about it .
Being a Toastmaster ( Distinguished Toastmaster ) helped me use the story telling techniques like plot , dialogues , persuasion and motivation etc .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
After working with the family members and colleagues . My observations are
Its Very very difficult to change the habits especially food . People are ready to risk the
health but not ready to change food habits .
Contact motivation is needed to change the food habits . Unfortunately people change food habits until it impact negatively on health . Take my case
until I realized cholesterol and weight are going beyond my control couldnot think seriously about changing the food habits though we know all these good habits . Being a fitness freak I struggled to change the habits to “ CUT THE FAT “ can understand how difficult it is to convince others to change the health habits .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
Now I have understanding of the Design Thinking , I would like to try “ CUT THE FAT ” with my team at work . Let me try a small bet and expand it to larger team .
Motivate members to health seriously . Especially work from could seriously
impact the health .
Create awareness and discuss on the tactics to reduce the weight Promote the Drinking water regularly on daily basis . Avoid Junk food and take natural food Do the stretching and exercise during office our , lets set up reminders in the
outlook for the entire team .
Encourage to log the weight details and track the progress .
I am positive on encouraging more people to “ CUT THE FAT “ and be health .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CUT THE FAT
1 . Challenge : During this Covid 19 pandemic times I faces the problem of Putting on Weight . I
gained 8 KG to 9 KG Weight i.e. ( 81 – 88.5 KG ) . Cholesterol levels were increased . The Primary reason for this is lack of exercise and work from home option and spread of the virus which will prevent you not to go out for any physical activities like going to Gym or Park . I decided to reduce the my weight . First I did the deep dive analysis of my daily routine , Food habits , stress etc . I noticed the below points
Daily Routine :
• Lack of physical exercise . Though I am not new to fitness , I observed this pandemic time I completely stopped spending time on it
Food Habits :
• Irregular Eating time
• Un balanced Diet
Stress :
• As me and family were isolated in metro city and drastically reduced the physical interactions with people around and not going out to market , movies etc added a lot of stress .
Surprisingly I found the same problem with my cousins , colleagues .
So I decided to “ CUT THE FAT “ . I have been doing the changes to above points and reduced the weight to 80 KG . I decided to help my cousins and colleagues to “ CUT THE FAT ” .
2 . Selection : I Decided to Try Story Telling as My Tool . Story Telling helps to convey the required
point to others with an Impact . It helps to make people visualize how could be the situation .
My problem required more of motivation and inspiration as this need to deal with Habits / daily routines . Which are the toughest one to change . But decided to try it out , when I could change few habits for the better health my family , colleagues can also do it especially during this pandemic period .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you
did and how the tool was applied effectively or ineffectively ) .
I have my own story of “ CUT THE FAT “ reducing the weigh from 88KG to 80KG . First of all I started speaking to very very few of the family and colleagues . When I told about my weight loss Journey and how it positively impacted me was a great start . Then I gradually started talking about the their food habit and trying to inspire them to think about the “ increase the drinking water to 4Lts ” , start taking Vegetable Juice in the morning and citrus juice in the evening ” and complete the dinner by evening . This first strategy impacted positively as they started consuming the juices however Drinking water have not changed much . Then second strategy of spending time for the physical activity have been challenging , they had lot of excused like can not go to gym or park etc . Then I started shareing my experience of doing the work out at home . Encouraged them to simple exercise at home which will help them . For this it was mixed response . One of my cousin started physical activities and my colleague did not do anything about it .
Being a Toastmaster ( Distinguished Toastmaster ) helped me use the story telling techniques like plot , dialogues , persuasion and motivation etc .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge
( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
After working with the family members and colleagues . My observations are
Its Very very difficult to change the habits especially food . People are ready to risk the
health but not ready to change food habits .
Contact motivation is needed to change the food habits . Unfortunately people change food habits until it impact negatively on health . Take my case
until I realized cholesterol and weight are going beyond my control couldnot think seriously about changing the food habits though we know all these good habits . Being a fitness freak I struggled to change the habits to “ CUT THE FAT “ can understand how difficult it is to convince others to change the health habits .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
Now I have understanding of the Design Thinking , I would like to try “ CUT THE FAT ” with my team at work . Let me try a small bet and expand it to larger team .
Motivate members to health seriously . Especially work from could seriously
impact the health .
Create awareness and discuss on the tactics to reduce the weight Promote the Drinking water regularly on daily basis . Avoid Junk food and take natural food Do the stretching and exercise during office our , lets set up reminders in the
outlook for the entire team .
Encourage to log the weight details and track the progress .
I am positive on encouraging more people to “ CUT THE FAT “ and be health .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22360 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – STORYTELLING
CHALLENGES :
I start with a storytelling tool because stories help us relate and are memorable , they can ground business stategy and be a powerful tool in any stage of the innovation process . Storytelling can be a valuable tool to help understand the context or the challenge that a business is facing .the challenge faced by me in the business is uncertainty about the future but I easily over come from that by using the tool storytelling .first I predict what are things that affect the business by the story of many organization ’s stories how they over come from the risk and what are the risks in the business . this is the challenge I faced and over come from that by storytelling .Telling the risk before to the employee by story so that they all can easily understand done the work in the better way .
SELECTION :
The tool I have selected is storytelling . why I have selected Storytelling is one of the most powerful means that leaders have to influence , tech , and inspire .what makes storytelling so effective for learning .for starters , storytelling forges connections among people , and between people and ideas . stories convey the culture , history , and values that unite people .when it comes to our countries , our communities , and our families , we understand intuitively that the stories we hold in common are an important part of the ties that bind .
This undertstanding also holds true in the business world , where an organization ’s stories , and the stories its leaders tell , help solidify relationship in way that factual statements encapsulated in bullet point .
APPLICATION :
Stories bring people together .stories are a universal language of sorts . We all understand the story of the hero , of the underdog , or of heart break .we all process emotions and can share feelings of elation , hope , despair , and anger .sharing in a story gives even the moist diverse people a sense of commonality and community .in the world people separate for many things but this stories bring the people together and create a sense of community .despite our language , religion , political preferences , or ethnicity , stories connect us through the way we feel and respond to them .. .stories make us human .story makes us human and the same goes for brand .when brands get transparent and authentic , it brings them down - to - earth and helps consumes connect with them and the people behind them .tapping into the people ’s emotions and baring both the good and bad is how stories inspire and motivate … eventually , drive action .stories also foster brand loyality .creating a narrative around your brand or product not only humanizes it also inherently markets your business .
The tactic I used in my organization is inspiration for selling I done it well .by sharing the real story of many organization it makes the brand relatable and worth purchasing .
INSIGHT :
Stories that achieve real and meaningful change do n’t just materialize- they ‘ re strategically conceived , creatively executed and attached to measurable outcomes .
Storytelling stategy is all about the big picture : laying the foundation of your organization ‘s narrative , identifying the audiences your stories will speak to and , most importantly , setting goals and objectives for your work .
The insight I gained from storytelling by applying the tool is to impress the customer and create emotion among the workers so that we can achieve objective of organization
APPROACH :
The good stories engage your audience .(eg : in a story , if you read words such as lavender , your brain will activated the zone of scent .you can actually smell lavender .but good stories wo n’t only engage your audience physiologically . they will spark interest , they will surprise the audience .they will persuade . A good story will inspire action where facts inspire … well , next to nothing .
There are three different approaches to storytelling in business . 1.First of all , approach by telling the actual stories to audience your speech should make a point .this what I have applied in my business .2.another approach is can simply use the form of a story to present whatever you have to say to your audience.3.or you can also use storytelling techniques to trigger the same effect in the people as stories do .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – STORYTELLING
CHALLENGES :
I start with a storytelling tool because stories help us relate and are memorable , they can ground business stategy and be a powerful tool in any stage of the innovation process . Storytelling can be a valuable tool to help understand the context or the challenge that a business is facing .the challenge faced by me in the business is uncertainty about the future but I easily over come from that by using the tool storytelling .first I predict what are things that affect the business by the story of many organization ’s stories how they over come from the risk and what are the risks in the business . this is the challenge I faced and over come from that by storytelling .Telling the risk before to the employee by story so that they all can easily understand done the work in the better way .
SELECTION :
The tool I have selected is storytelling . why I have selected Storytelling is one of the most powerful means that leaders have to influence , tech , and inspire .what makes storytelling so effective for learning .for starters , storytelling forges connections among people , and between people and ideas . stories convey the culture , history , and values that unite people .when it comes to our countries , our communities , and our families , we understand intuitively that the stories we hold in common are an important part of the ties that bind .
This undertstanding also holds true in the business world , where an organization ’s stories , and the stories its leaders tell , help solidify relationship in way that factual statements encapsulated in bullet point .
APPLICATION :
Stories bring people together .stories are a universal language of sorts . We all understand the story of the hero , of the underdog , or of heart break .we all process emotions and can share feelings of elation , hope , despair , and anger .sharing in a story gives even the moist diverse people a sense of commonality and community .in the world people separate for many things but this stories bring the people together and create a sense of community .despite our language , religion , political preferences , or ethnicity , stories connect us through the way we feel and respond to them .. .stories make us human .story makes us human and the same goes for brand .when brands get transparent and authentic , it brings them down - to - earth and helps consumes connect with them and the people behind them .tapping into the people ’s emotions and baring both the good and bad is how stories inspire and motivate … eventually , drive action .stories also foster brand loyality .creating a narrative around your brand or product not only humanizes it also inherently markets your business .
The tactic I used in my organization is inspiration for selling I done it well .by sharing the real story of many organization it makes the brand relatable and worth purchasing .
INSIGHT :
Stories that achieve real and meaningful change do n’t just materialize- they ‘ re strategically conceived , creatively executed and attached to measurable outcomes .
Storytelling stategy is all about the big picture : laying the foundation of your organization ‘s narrative , identifying the audiences your stories will speak to and , most importantly , setting goals and objectives for your work .
The insight I gained from storytelling by applying the tool is to impress the customer and create emotion among the workers so that we can achieve objective of organization
APPROACH :
The good stories engage your audience .(eg : in a story , if you read words such as lavender , your brain will activated the zone of scent .you can actually smell lavender .but good stories wo n’t only engage your audience physiologically . they will spark interest , they will surprise the audience .they will persuade . A good story will inspire action where facts inspire … well , next to nothing .
There are three different approaches to storytelling in business . 1.First of all , approach by telling the actual stories to audience your speech should make a point .this what I have applied in my business .2.another approach is can simply use the form of a story to present whatever you have to say to your audience.3.or you can also use storytelling techniques to trigger the same effect in the people as stories do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8836 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE People who travel usually have a higher level of stress the day they do it , in comparison to any other regular day . They are concerned even days before they do it : are they taking all the personal belongings that they need with them ? , what do they even need to take with them in the first place ? , will they be able to find a good place to stay in their destination ? , and many others factors they have to give thought about their journey . Taking this into consideration , our challenge as a technology start - up , is to develop a technological solution that will help travelers to cease their stress by helping them prepare the things they need days prior , and give them relevant information and recommendations before , during and after their travel . The challenge is also competing with big web sites and applications in the market that already have similar functions , but in a separate way : Google Calendars , Waze , Trip advisor , etc . SELECTION Before we start developing ideas during the “ What if ? ” phase , we want to understand as much as we can about the customer journey . In this case we will use the tool of “ Visualization ” to try to have a vivid picture about what happens to the potential customer , what goes through their mind and what emotions they have before , during and after their trip . APPLICATION There are many types of people you can encounter at airports and bus stations : young people listening to music , business persons worried about catching their flight on time to get to their meetings , parents with kids running around , etc . As stated before , our purpose with the tool is to capture these experiences to determine in a subsequent phase how our solution can help them . We started by visiting this places where this fuzz is raw and visible , and what better way to capture this than by taking pictures . We send a few people of our team to various airports and bus stations , and surroundings , with camera on hand , to take photos of different people and situations they could encounter : traffic in the near streets to the airport , check - in lines before riding the bus or airplane , luggage revision station – what kind of things people were taking to their trip , waiting areas , people in their seats of the airplane / bus and reception area in the terminal in their destination . After , we uploaded this photos in our computers and created a shared digital board where we could arrange this pictures in groups , first in the different phases of the customer journey ( preparing , transporting to the airport / bus station , traveling to their destination , arriving ) , and then into different kinds of people , experiences and emotions .
INSIGHT This was extremely helpful to further execute and stress analysis and define our “ personas ” : -We deconstructed and analyzed each of the periods of the customer journey to determine the level of stress or excitement . It helped us determine which moments were significant to the project . -We gathered and formalized our findings into “ Personas ” . We built these to communicate our findings easily . We tried to define the environment and the context of travelers as much as possible during all of the relevant phases they have to go through : the stress level they were experiencing , their emotions ( positive or negative ) , the amount of time they spent in each of these phases , and what kind of services or attentions they were expecting . APPROACH We could have a more complete analysis of the customer journey and what goes through their mind , by focusing also on the tool of “ Mind Mapping ” .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE People who travel usually have a higher level of stress the day they do it , in comparison to any other regular day . They are concerned even days before they do it : are they taking all the personal belongings that they need with them ? , what do they even need to take with them in the first place ? , will they be able to find a good place to stay in their destination ? , and many others factors they have to give thought about their journey . Taking this into consideration , our challenge as a technology start - up , is to develop a technological solution that will help travelers to cease their stress by helping them prepare the things they need days prior , and give them relevant information and recommendations before , during and after their travel . The challenge is also competing with big web sites and applications in the market that already have similar functions , but in a separate way : Google Calendars , Waze , Trip advisor , etc . SELECTION Before we start developing ideas during the “ What if ? ” phase , we want to understand as much as we can about the customer journey . In this case we will use the tool of “ Visualization ” to try to have a vivid picture about what happens to the potential customer , what goes through their mind and what emotions they have before , during and after their trip . APPLICATION There are many types of people you can encounter at airports and bus stations : young people listening to music , business persons worried about catching their flight on time to get to their meetings , parents with kids running around , etc . As stated before , our purpose with the tool is to capture these experiences to determine in a subsequent phase how our solution can help them . We started by visiting this places where this fuzz is raw and visible , and what better way to capture this than by taking pictures . We send a few people of our team to various airports and bus stations , and surroundings , with camera on hand , to take photos of different people and situations they could encounter : traffic in the near streets to the airport , check - in lines before riding the bus or airplane , luggage revision station – what kind of things people were taking to their trip , waiting areas , people in their seats of the airplane / bus and reception area in the terminal in their destination . After , we uploaded this photos in our computers and created a shared digital board where we could arrange this pictures in groups , first in the different phases of the customer journey ( preparing , transporting to the airport / bus station , traveling to their destination , arriving ) , and then into different kinds of people , experiences and emotions .
INSIGHT This was extremely helpful to further execute and stress analysis and define our “ personas ” : -We deconstructed and analyzed each of the periods of the customer journey to determine the level of stress or excitement . It helped us determine which moments were significant to the project . -We gathered and formalized our findings into “ Personas ” . We built these to communicate our findings easily . We tried to define the environment and the context of travelers as much as possible during all of the relevant phases they have to go through : the stress level they were experiencing , their emotions ( positive or negative ) , the amount of time they spent in each of these phases , and what kind of services or attentions they were expecting . APPROACH We could have a more complete analysis of the customer journey and what goes through their mind , by focusing also on the tool of “ Mind Mapping ” .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18382 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge
I am a student studying perfumery and cosmetics science . My team and I was being assigned of a challenge to come up with a new idea on creating an innovative cosmetic product that has n’t been released to the market and that targets teenagers in particular . There are however some limitation in resources for instance , time and budget and also manpower . We were given a close deadline of 3 weeks for submission of our prototype and a presentation to do . As such , we will focus on brainstorming and finding out the needs and wants of teenagers specifically through surveys and interviews and dedicate the workload to each team member to ensure efficiency in meeting the deadline .
Selection
Having gone through several design thinking projects and exercises , we were equipped with the necessary tools and are ready to use the mind mapping . Mind mapping tool is basically a technique used to accumulate the ideas generated and data collected from the idea generation phase . It is also an intuitive , creative and visual tool to shape ideas in the design thinking process .
Application
To start off , we decided to do a survey form consisting of relevant questions to find out more on teenagers lifestyle and their use and thoughts on cosmetic products in daily life . After which the survey is completed and distributed to our target audience , we gathered all data collected from surveys and interviews with teenagers and divided them in different groups/ sections . From there , we started to take note of repetitive points being mentioned through the responses and came up with the top few responses being highlighted repetitively . Using the mind mapping tool , we drew up the whole overview with the few key responses highlighted and tried to link and connect different ideas together . With the overview of the map , it was now easier for us to generate a need statement that best fits the needs of teenagers in the cosmetics aspect .
With the need statement , out team is then able to start generating new and fresh ideas on what kind of product we are going to make . From there , our team was required to generate a few inputs individually and after that , we were to consolidate everyone ’s input and list everything down in a diagram . With all the ideas listed , we managed to cut down some of the ideas which was not as relevant and came down to 5 top ideas . Lastly , each team member was then required to do a vote to select the final idea deemed most appropriate and best suits our need statement .
Insight
With the mind mapping tool , it greatly enabled our team to see and visualize the whole overview of the project . Not only that , it also provided us with a deeper insight with the diagrams and charts on all the raw data which can be complicated and messy if not organized properly . With all the data , we also listed down possibilities of the idea working and weather it is suitable for users . We also added on additional thoughts that will be useful on top of the finalized ideas to make it better and improve
on the existing idea with the use of a mind map to see if everything will flow and work well together . With this visual tool our team will then review the insights collected and incorporate it together with the finalised idea .
Approach
With the use of these design thinking tools , our team will thus be able to move forward with the next stage of the design thinking process on prototyping . We will also have come forward and are a step closing to reaching the final conclusion and solution for this project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge
I am a student studying perfumery and cosmetics science . My team and I was being assigned of a challenge to come up with a new idea on creating an innovative cosmetic product that has n’t been released to the market and that targets teenagers in particular . There are however some limitation in resources for instance , time and budget and also manpower . We were given a close deadline of 3 weeks for submission of our prototype and a presentation to do . As such , we will focus on brainstorming and finding out the needs and wants of teenagers specifically through surveys and interviews and dedicate the workload to each team member to ensure efficiency in meeting the deadline .
Selection
Having gone through several design thinking projects and exercises , we were equipped with the necessary tools and are ready to use the mind mapping . Mind mapping tool is basically a technique used to accumulate the ideas generated and data collected from the idea generation phase . It is also an intuitive , creative and visual tool to shape ideas in the design thinking process .
Application
To start off , we decided to do a survey form consisting of relevant questions to find out more on teenagers lifestyle and their use and thoughts on cosmetic products in daily life . After which the survey is completed and distributed to our target audience , we gathered all data collected from surveys and interviews with teenagers and divided them in different groups/ sections . From there , we started to take note of repetitive points being mentioned through the responses and came up with the top few responses being highlighted repetitively . Using the mind mapping tool , we drew up the whole overview with the few key responses highlighted and tried to link and connect different ideas together . With the overview of the map , it was now easier for us to generate a need statement that best fits the needs of teenagers in the cosmetics aspect .
With the need statement , out team is then able to start generating new and fresh ideas on what kind of product we are going to make . From there , our team was required to generate a few inputs individually and after that , we were to consolidate everyone ’s input and list everything down in a diagram . With all the ideas listed , we managed to cut down some of the ideas which was not as relevant and came down to 5 top ideas . Lastly , each team member was then required to do a vote to select the final idea deemed most appropriate and best suits our need statement .
Insight
With the mind mapping tool , it greatly enabled our team to see and visualize the whole overview of the project . Not only that , it also provided us with a deeper insight with the diagrams and charts on all the raw data which can be complicated and messy if not organized properly . With all the data , we also listed down possibilities of the idea working and weather it is suitable for users . We also added on additional thoughts that will be useful on top of the finalized ideas to make it better and improve
on the existing idea with the use of a mind map to see if everything will flow and work well together . With this visual tool our team will then review the insights collected and incorporate it together with the finalised idea .
Approach
With the use of these design thinking tools , our team will thus be able to move forward with the next stage of the design thinking process on prototyping . We will also have come forward and are a step closing to reaching the final conclusion and solution for this project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17655 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The challenge being tackled was introducing a new Customer Relationship Management system our company . It had been noted that there were n’t proper records of clients who had visited any of the company ’s branches looking to be served or to make enquiries . It was thus difficult to assess the nature of clients that were served , whether their issues had been successfully resolved and how long this had taken . It was therefore important for the company to introduce a new system that would tackle these challenges .
This system , called CRM , was important since it would enable the recording of all customer interactions by the company ’s staff , including the client ’s personal details , their enquiries and how long it took to resolve each issue that a client raised . In the long run , this would be helpful in determining what the key touch points with clients are , which would in turn help the company in :
• Staffing - Allocating staff to areas that handled more clients . • Improving Turn Around Times - The system would show how long each customer ’s
enquiry or instruction took to resolve and what areas would require further training for the staff .
• Mode of contact – How the interaction with the client was made , e.g. through email , walk
in , an intermediary or by phone .
Selection
Leaning Launch tool was the tool of choice for this challenge . A learning launch ideally means conducting a small experiment to test a developed idea in the real world . It is an experiment that involves introducing a product or service into the real world to gauge how it integrates into it and performs . The learning launch tool was selected as it helps in gathering insights on how to improve on the product .
Application
Since the system had already been created , the learning launch would involve introducing the system in two of the company ’s branches . The period for the learning launch was set to one week , as this was deemed ample time for the staff to get used to the system and be in a position to offer meaningful feedback . Staff from the two branches were taken for an intense training on how to use this system to open , record , assign and close customer interactions . A representative from the team involved in developing the system was sent to each of these branches to assist during the week , in case of any issues arising . Staff in these two central branches were then given access rights to this system . The staff were also asked to take note of all major highlights of the system as well as areas that needed to be totally overhauled , those that needed to be improved on and those that just needed a little tweaking .
Focus was given on ensuring that every customer interaction was input to the system , as it is only this way that the system , and any data derived from it , would be useful . Emphasis was also given on ensuring that the records input to the system were correct and timely .
Insight
Almost immediately , there were positive results from use of the system . Due to the system escalating issues that were not handled on time , we learnt that customer instructions were handled promptly and marked as closed in the system . Turnaround time for cases was therefore drastically shortened . Another major improvement was on the following up on cases that had been handled elsewhere or by a different member of staff . This became easier , since , instead of having to call the staff member initially involved , it was now possible to determine what the client ’s query was and how far the case was from completion , just at the click of a few buttons . The learning launch also made it easier to verify which lines of business had the highest number of interactions and which ones require the most time to resolve . All this information was important as it would help in determining what areas needed more focus on in terms of staffing and training .
Feedback from the launch also indicated that a few system changes had to be made . These mainly involved user preferences on the system ’s interface and not how the system functioned . There was also an issue on how to group the different types of customer enquiries so as to ensure that they were all encompassed in the groups created in the system .
Approach
To improve on the effectiveness of the learning launch as used , it would be important to involve more customer - facing staff members in the development of the system . This is because they would give the system developers more insight on the day to day interactions with clients and improve on the way these are implemented in the system
It is also important to conduct intensive training on the system before the learning launch to ensure that the users are well conversant with it . This would ensure that a successful learning launch is not hindered by having to retrain staff while the testing is in progress .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The challenge being tackled was introducing a new Customer Relationship Management system our company . It had been noted that there were n’t proper records of clients who had visited any of the company ’s branches looking to be served or to make enquiries . It was thus difficult to assess the nature of clients that were served , whether their issues had been successfully resolved and how long this had taken . It was therefore important for the company to introduce a new system that would tackle these challenges .
This system , called CRM , was important since it would enable the recording of all customer interactions by the company ’s staff , including the client ’s personal details , their enquiries and how long it took to resolve each issue that a client raised . In the long run , this would be helpful in determining what the key touch points with clients are , which would in turn help the company in :
• Staffing - Allocating staff to areas that handled more clients . • Improving Turn Around Times - The system would show how long each customer ’s
enquiry or instruction took to resolve and what areas would require further training for the staff .
• Mode of contact – How the interaction with the client was made , e.g. through email , walk
in , an intermediary or by phone .
Selection
Leaning Launch tool was the tool of choice for this challenge . A learning launch ideally means conducting a small experiment to test a developed idea in the real world . It is an experiment that involves introducing a product or service into the real world to gauge how it integrates into it and performs . The learning launch tool was selected as it helps in gathering insights on how to improve on the product .
Application
Since the system had already been created , the learning launch would involve introducing the system in two of the company ’s branches . The period for the learning launch was set to one week , as this was deemed ample time for the staff to get used to the system and be in a position to offer meaningful feedback . Staff from the two branches were taken for an intense training on how to use this system to open , record , assign and close customer interactions . A representative from the team involved in developing the system was sent to each of these branches to assist during the week , in case of any issues arising . Staff in these two central branches were then given access rights to this system . The staff were also asked to take note of all major highlights of the system as well as areas that needed to be totally overhauled , those that needed to be improved on and those that just needed a little tweaking .
Focus was given on ensuring that every customer interaction was input to the system , as it is only this way that the system , and any data derived from it , would be useful . Emphasis was also given on ensuring that the records input to the system were correct and timely .
Insight
Almost immediately , there were positive results from use of the system . Due to the system escalating issues that were not handled on time , we learnt that customer instructions were handled promptly and marked as closed in the system . Turnaround time for cases was therefore drastically shortened . Another major improvement was on the following up on cases that had been handled elsewhere or by a different member of staff . This became easier , since , instead of having to call the staff member initially involved , it was now possible to determine what the client ’s query was and how far the case was from completion , just at the click of a few buttons . The learning launch also made it easier to verify which lines of business had the highest number of interactions and which ones require the most time to resolve . All this information was important as it would help in determining what areas needed more focus on in terms of staffing and training .
Feedback from the launch also indicated that a few system changes had to be made . These mainly involved user preferences on the system ’s interface and not how the system functioned . There was also an issue on how to group the different types of customer enquiries so as to ensure that they were all encompassed in the groups created in the system .
Approach
To improve on the effectiveness of the learning launch as used , it would be important to involve more customer - facing staff members in the development of the system . This is because they would give the system developers more insight on the day to day interactions with clients and improve on the way these are implemented in the system
It is also important to conduct intensive training on the system before the learning launch to ensure that the users are well conversant with it . This would ensure that a successful learning launch is not hindered by having to retrain staff while the testing is in progress .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10172 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Product to help undergraduates navigate non - tech placements Design Thinking Tools used- Learning Launch and Mind Maps
Challenge
As a part of my duty as a mentor to the senior year undergraduates , I consider myself responsible for helping the students in getting a job or bagging an internship . The branch of engineering I am associated with does not have a software development as a requisite course and hence more often than not people tend to choose non - tech profiles for placements . During my time as the placement coordinator of the branch , I noticed that while the students have aspirations of making it big in their interviews , they often lack the resources / guidance to do so . I realised that the challenge was to educate students well in advance about the incoming challenges and guide them how to crack the interviews in the most efficient and practical way possible .
Selection
Owing to the pandemic situation , meeting and conducting workshops for better penetrability of the subject was not possible and hence I had to choose to write a blog enlisting the various resources and personal tips and guidance on how to navigate non - tech placements for undergraduates . During this process , I used 2 design thinking tools , i.e. Mind Mapping – during the structuring of the blog ; Learning Launch – to test the reach of my blog in order to further make plans of making the service into a product for a wider audience .
Application
During the preparation of mind maps , I tried to establish a relation between what a company wants from an employee and what the interviewer ’s expectations from the candidate are . On listing several attributes like analytical thinking , communication skills , negotiation skills , etc . I tried to correlate the attributes with the methods required to test them in an interview and hence tried to research about the materials or books which provide help or guidance to practice and perfect these methods .
The learning launch was an essential part to test the reach and get feedback on the idea . By applying the learning launch tool , I released a blogpost consisting of all the major resources / guidance to get a non - tech placement and released it on a social networking site called Medium . Next , I tried to increase the reach of the post by social media sharing and also sending it to the faculty in charge of the department to disseminate information to the students .
Insights
While the mind maps helped me to structure my thoughts perfectly in a blogpost , the learning launch helped me get a variety of insights from major stakeholders . I received suggestions from people outside my network who read the post and hence was made aware of the skill gap in the undergraduates in terms of business communication skills and ethics . I realised that to make a product out of this idea would require me to mentor the students on a one - to - one basis with a small batch size and in a single engineering branch and then further scale it to the other colleges by introducing a social network or peer groups methodology .
Approach
After the completion of the learning launch process , I have decided to act upon the inputs given to me by the readers of the blogpost . One of the most important inputs given was to first elaborate
about my experience of the interviews and to entail how I bagged a placement offer from the company so as to ensure my credibility . Secondly , future launch designs will comprise of a more interactive manner of learning by personally mentoring a batch of 20 students and monitoring their skill growth and overall development to become employable .
This design thinking course has helped me a lot in structuring the ideas and efficiently portraying the ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Product to help undergraduates navigate non - tech placements Design Thinking Tools used- Learning Launch and Mind Maps
Challenge
As a part of my duty as a mentor to the senior year undergraduates , I consider myself responsible for helping the students in getting a job or bagging an internship . The branch of engineering I am associated with does not have a software development as a requisite course and hence more often than not people tend to choose non - tech profiles for placements . During my time as the placement coordinator of the branch , I noticed that while the students have aspirations of making it big in their interviews , they often lack the resources / guidance to do so . I realised that the challenge was to educate students well in advance about the incoming challenges and guide them how to crack the interviews in the most efficient and practical way possible .
Selection
Owing to the pandemic situation , meeting and conducting workshops for better penetrability of the subject was not possible and hence I had to choose to write a blog enlisting the various resources and personal tips and guidance on how to navigate non - tech placements for undergraduates . During this process , I used 2 design thinking tools , i.e. Mind Mapping – during the structuring of the blog ; Learning Launch – to test the reach of my blog in order to further make plans of making the service into a product for a wider audience .
Application
During the preparation of mind maps , I tried to establish a relation between what a company wants from an employee and what the interviewer ’s expectations from the candidate are . On listing several attributes like analytical thinking , communication skills , negotiation skills , etc . I tried to correlate the attributes with the methods required to test them in an interview and hence tried to research about the materials or books which provide help or guidance to practice and perfect these methods .
The learning launch was an essential part to test the reach and get feedback on the idea . By applying the learning launch tool , I released a blogpost consisting of all the major resources / guidance to get a non - tech placement and released it on a social networking site called Medium . Next , I tried to increase the reach of the post by social media sharing and also sending it to the faculty in charge of the department to disseminate information to the students .
Insights
While the mind maps helped me to structure my thoughts perfectly in a blogpost , the learning launch helped me get a variety of insights from major stakeholders . I received suggestions from people outside my network who read the post and hence was made aware of the skill gap in the undergraduates in terms of business communication skills and ethics . I realised that to make a product out of this idea would require me to mentor the students on a one - to - one basis with a small batch size and in a single engineering branch and then further scale it to the other colleges by introducing a social network or peer groups methodology .
Approach
After the completion of the learning launch process , I have decided to act upon the inputs given to me by the readers of the blogpost . One of the most important inputs given was to first elaborate
about my experience of the interviews and to entail how I bagged a placement offer from the company so as to ensure my credibility . Secondly , future launch designs will comprise of a more interactive manner of learning by personally mentoring a batch of 20 students and monitoring their skill growth and overall development to become employable .
This design thinking course has helped me a lot in structuring the ideas and efficiently portraying the ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19366 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection
I had a major drawback in my lifestyle as I could n’t wake up early in the morning . My alarm rings continuously but I have a bad habit of laziness and therefore , I always put my alarm on snooze mode . Due to this reason , my whole schedule is affected and my health indirectly gets affected . I then , understood and observed that this is not only my problem as an individual but there are many others who have a difficulty in waking up early in the morning . I used the visualisation tool to analyse the data on the behaviour of people and how their lifestyle is getting affected . This became one of my biggest challenges and being an software developer , I wanted to develop an application that can address these problems at large scale by having face to face conversations with the people regarding their problem and analysed the useful insights of this grave issue that this problem mainly triggers people of the age group of 15- 50 years who become independent and self - sufficient since the children below 15 years can woke up by some physical or external force .
Application
I first followed the first step of design thinking of what is analysis that is , collection of useful insights of data from the external environment . I analysed how this problem is spread among large scale and what changes have caused in the lifestyle of the people . Then I moved to the next step that is what if analysis i.e generating ideas of tackling this problem . In this stage , the brainstorming was required to think beyond the limit . I started to think how can a person can wake up without the use of mobile phones , or alarm clocks . I visualised with a group of my team and took their suggestions and ideas . This was the stage where the visualisation took place of many thinkers and they came up with some good ideas . One viewed a generation of a mobile app in which a person would ring the bell of the house , other viewed of increasing the intensity of sound of alarm , or connecting different smartphones to create unison of sound . One member came up with an amazing idea that a person who sets an alarm will select the nearest person who will be called in the morning as a wake up call so that he or she could assist you to wake up . The app will also provide the connection of all the music devices in the house and would create a unison of sound . We called this app GetGoing which provided these two options Then we compared this idea and its application in the reality where the product was experimented among different group of people who varies in the age group . Learning launch as a tool of design thinking was used by our team to extract the views and opinions of the potential customers regarding the new application . We received a good response from the customers and this application was again tested among the group of experts of innovative thinkers .
Insights and Approach
This experience was immeasurable as I learned how this app could be billion dollar idea and if it is not successful enough then it could be kept as an inventory or can be modified enough to become a good idea which would create value for the customers . We majorly used the learning launch tool which are the tools of deign thinking and innovation and this has helped me to develop the product according to the needs of the customers . There was more than one insights while developing the product as I recognized that the product giving two options will help both
the youngsters and the senior citizens in waking up early in the morning . The first option in the product will help the senior citizens to wake up as they would be assisted by the other members in the family and the second option in the product will help the youngsters to wake up as they would be infused and motivated in waking up in the morning . This product will address the problems of people who are classified into their age groups .
Next time , I would use various other tools of design thinking for creating a prototype of the product before launching the actual product although the product is creating a good response in the market . This would avoid glitches and failures of ideas .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection
I had a major drawback in my lifestyle as I could n’t wake up early in the morning . My alarm rings continuously but I have a bad habit of laziness and therefore , I always put my alarm on snooze mode . Due to this reason , my whole schedule is affected and my health indirectly gets affected . I then , understood and observed that this is not only my problem as an individual but there are many others who have a difficulty in waking up early in the morning . I used the visualisation tool to analyse the data on the behaviour of people and how their lifestyle is getting affected . This became one of my biggest challenges and being an software developer , I wanted to develop an application that can address these problems at large scale by having face to face conversations with the people regarding their problem and analysed the useful insights of this grave issue that this problem mainly triggers people of the age group of 15- 50 years who become independent and self - sufficient since the children below 15 years can woke up by some physical or external force .
Application
I first followed the first step of design thinking of what is analysis that is , collection of useful insights of data from the external environment . I analysed how this problem is spread among large scale and what changes have caused in the lifestyle of the people . Then I moved to the next step that is what if analysis i.e generating ideas of tackling this problem . In this stage , the brainstorming was required to think beyond the limit . I started to think how can a person can wake up without the use of mobile phones , or alarm clocks . I visualised with a group of my team and took their suggestions and ideas . This was the stage where the visualisation took place of many thinkers and they came up with some good ideas . One viewed a generation of a mobile app in which a person would ring the bell of the house , other viewed of increasing the intensity of sound of alarm , or connecting different smartphones to create unison of sound . One member came up with an amazing idea that a person who sets an alarm will select the nearest person who will be called in the morning as a wake up call so that he or she could assist you to wake up . The app will also provide the connection of all the music devices in the house and would create a unison of sound . We called this app GetGoing which provided these two options Then we compared this idea and its application in the reality where the product was experimented among different group of people who varies in the age group . Learning launch as a tool of design thinking was used by our team to extract the views and opinions of the potential customers regarding the new application . We received a good response from the customers and this application was again tested among the group of experts of innovative thinkers .
Insights and Approach
This experience was immeasurable as I learned how this app could be billion dollar idea and if it is not successful enough then it could be kept as an inventory or can be modified enough to become a good idea which would create value for the customers . We majorly used the learning launch tool which are the tools of deign thinking and innovation and this has helped me to develop the product according to the needs of the customers . There was more than one insights while developing the product as I recognized that the product giving two options will help both
the youngsters and the senior citizens in waking up early in the morning . The first option in the product will help the senior citizens to wake up as they would be assisted by the other members in the family and the second option in the product will help the youngsters to wake up as they would be infused and motivated in waking up in the morning . This product will address the problems of people who are classified into their age groups .
Next time , I would use various other tools of design thinking for creating a prototype of the product before launching the actual product although the product is creating a good response in the market . This would avoid glitches and failures of ideas .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10234 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling :
Challenge & Selection :
Storytelling is a tool that I use when working with my clients on the consumer goods sector . Many of whom have access to great amount of information and little time to rationalize it . I often talk to them to assure that my ideas match their reality and then I create stories based on observations in order to “ Humanize data ” and unlock valuable insights from a great quantity of variables .
Application
I have used storytelling . In strategic analyses for clients , I was trying to explain the different consumer behavior when confronted with different shopping / Consumption occasions . The companies who I work with are facing rigorous times in Argentina , a country where consumers have very rigid behavior , traditional consumer goods categories and brands have to adapt to new economic reality , knowing that if they choose not to adapt , cheaper brands are going to challenge and take away their market . I tell a story about how all major consumer goods categories are performing a bad this year , except for one : Beer .
With that insight , I start my conversation asking my clients :
In a market with a deep recession , how is it possible that beer is growing in double digit numbers when milk and yoghurt are doing the contrary ? Are people drinking instead of eating ? What is it that they doing that expanded their market ?
The technical answer will be that Brewers in Argentina were for years accustomed on selling only one size of Beer ( 1L Bottle ) , but decided to have a new approach to stakeholders , they launched Beer Cans ( 200ml – 700ml Size ) .
But why this worked ?
Insight & Approach
I tell them a story about me going to a small shop right next to my house that I usually go to have replenishment purchases before getting home , I usually spend the same amount of money on each purchase and on those hot summer weekends I will buy a bottle of 1L beer and some snacks to have at home .
But this last summer , electricity and other services prices were raised a lot , together with unstoppable inflation of all other services and goods , obviously affected the amount of things that I could buy on this small shop , but also affected the amount of products the shop could offer and buy from companies .
And then I started noticing how the shop shelfs started to have more B brands , and freezer that one year later could be filled with 1L bottle of beers , started having more and more beer cans , which were sometime twice as cheap as the little bottle .
This came like a nut on a bolt for me , I could with my limited budget , not only to buy the same categories that I was used but also could still have my favorite beer brand to have at home and not being obliged to buy 1L of beer , leaving the bottle for another occasion when getting together with friends .
Brewers did n’t just gave a new package to the consumers of this traditional good , they gave them a new out of pocket , a new occasion of drinking , gave all different trades cheaper products to sell and smaller amount of space needed to stock .
I tell this story to my clients for them to rethink traditional categories and how consumers think when buying in different occasions .
This course made me realize the power of how stories can bring powerful insights when transforming data trends into a human story .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling :
Challenge & Selection :
Storytelling is a tool that I use when working with my clients on the consumer goods sector . Many of whom have access to great amount of information and little time to rationalize it . I often talk to them to assure that my ideas match their reality and then I create stories based on observations in order to “ Humanize data ” and unlock valuable insights from a great quantity of variables .
Application
I have used storytelling . In strategic analyses for clients , I was trying to explain the different consumer behavior when confronted with different shopping / Consumption occasions . The companies who I work with are facing rigorous times in Argentina , a country where consumers have very rigid behavior , traditional consumer goods categories and brands have to adapt to new economic reality , knowing that if they choose not to adapt , cheaper brands are going to challenge and take away their market . I tell a story about how all major consumer goods categories are performing a bad this year , except for one : Beer .
With that insight , I start my conversation asking my clients :
In a market with a deep recession , how is it possible that beer is growing in double digit numbers when milk and yoghurt are doing the contrary ? Are people drinking instead of eating ? What is it that they doing that expanded their market ?
The technical answer will be that Brewers in Argentina were for years accustomed on selling only one size of Beer ( 1L Bottle ) , but decided to have a new approach to stakeholders , they launched Beer Cans ( 200ml – 700ml Size ) .
But why this worked ?
Insight & Approach
I tell them a story about me going to a small shop right next to my house that I usually go to have replenishment purchases before getting home , I usually spend the same amount of money on each purchase and on those hot summer weekends I will buy a bottle of 1L beer and some snacks to have at home .
But this last summer , electricity and other services prices were raised a lot , together with unstoppable inflation of all other services and goods , obviously affected the amount of things that I could buy on this small shop , but also affected the amount of products the shop could offer and buy from companies .
And then I started noticing how the shop shelfs started to have more B brands , and freezer that one year later could be filled with 1L bottle of beers , started having more and more beer cans , which were sometime twice as cheap as the little bottle .
This came like a nut on a bolt for me , I could with my limited budget , not only to buy the same categories that I was used but also could still have my favorite beer brand to have at home and not being obliged to buy 1L of beer , leaving the bottle for another occasion when getting together with friends .
Brewers did n’t just gave a new package to the consumers of this traditional good , they gave them a new out of pocket , a new occasion of drinking , gave all different trades cheaper products to sell and smaller amount of space needed to stock .
I tell this story to my clients for them to rethink traditional categories and how consumers think when buying in different occasions .
This course made me realize the power of how stories can bring powerful insights when transforming data trends into a human story .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9465 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling
Challenge & Selection
The tool I used was a storytelling tool to motivate and communicate the idea in an innovative and interactive way .
As an entrepreneur , I need to tell success stories in my business to attract the interest of investors and clients , who are often individuals or governments .
A storytelling style that combines different data , investor sentiment , facts , figures , and recommendations . My role as a successful business leader is usually what is needed to convince investors to enter into a new business .
( successes / hard facts / Recommendations from several sides / simplified data )
What are the opportunities they can take part in ?
Application
I collected the data we needed for investors to see .
We made a short video , the success story of old projects for us and from where we drew the basic idea of the project and added the problems facing customers and how we will solve them in an innovative way and what are the opportunities that we can exploit and strengthen the side of confidence by showing recommendations from our customers and thanking us for solving their problems .
We have added what are the human and societal aspects that will be positively affected by our project and how we will change the world for the better
We have added some hard facts that will strengthen our position in front of investors .
We added our ambitious vision and where we want to be based on the numbers achieved .
Insight & Approach
What did you learn in this exercise It is easy to understand and explained in many ways
I learned that engagement increases dramatically with storytelling
The participation is greater if the story is close to them
Enhancing participation makes greater communication between team members , which is positively reflected in creative ideas
The style of stories is really a great training for persuasion and negotiation skills , where the picture appears in the picture that appears in the real picture makes a big difference in showing the obstacles projects facing us and a lot of things that appear in the picture Speaking
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling
Challenge & Selection
The tool I used was a storytelling tool to motivate and communicate the idea in an innovative and interactive way .
As an entrepreneur , I need to tell success stories in my business to attract the interest of investors and clients , who are often individuals or governments .
A storytelling style that combines different data , investor sentiment , facts , figures , and recommendations . My role as a successful business leader is usually what is needed to convince investors to enter into a new business .
( successes / hard facts / Recommendations from several sides / simplified data )
What are the opportunities they can take part in ?
Application
I collected the data we needed for investors to see .
We made a short video , the success story of old projects for us and from where we drew the basic idea of the project and added the problems facing customers and how we will solve them in an innovative way and what are the opportunities that we can exploit and strengthen the side of confidence by showing recommendations from our customers and thanking us for solving their problems .
We have added what are the human and societal aspects that will be positively affected by our project and how we will change the world for the better
We have added some hard facts that will strengthen our position in front of investors .
We added our ambitious vision and where we want to be based on the numbers achieved .
Insight & Approach
What did you learn in this exercise It is easy to understand and explained in many ways
I learned that engagement increases dramatically with storytelling
The participation is greater if the story is close to them
Enhancing participation makes greater communication between team members , which is positively reflected in creative ideas
The style of stories is really a great training for persuasion and negotiation skills , where the picture appears in the picture that appears in the real picture makes a big difference in showing the obstacles projects facing us and a lot of things that appear in the picture Speaking
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18961 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch - Construction specification
Challenge & Selection
As a consultant , I was counseling a specialized constructing material distributor to make adaptations in its B2C local operation to meet corporate client ’s needs ( B2B clients ) . After selecting 4 major corporate personas to target , my client ’s team , with our help , should stablish the initial roadmap of launches to better serve those personas and increase market share in the sector .
We identified that the main pain points were related to customer service ( construction specification , budgeting , logistics and in - store service ) , built those personas ’ Journey Map and analyzed client ’s value chain to identify non - addressable pain points .
With access to customers in the client ’s current operation , learning launch technique could accelerate the process of creating , design and testing new ideas as soon as possible .
Application
We divided our client ’s workers in teams focused on specific parts of customer journey ( construction specification , budgeting , logistics and in - store service ) to list all steps of customer decision flow and point out all touch points with the company ( and , eventually , missed touchpoints ) .
Some B2B clients were invited to participated in some sessions to collaborate with our journey mapping . Due to coronavirus pandemic , we used tools such as Zoom and Miro to make the group discussions and gather all insights regarding to workflow drawings .
Insight & Approach
Customers have difficulties in building their construction specifications list ( materials , proportions , brands and measurements ) that sometimes make them not even consider our client as an option . The current budgeting process could n’t even handle the demand , because the lists of products sent by e - mail were usually not well detailed , which makes it harder to send a price proposal for all clients in the expected market deadline ( two business days ) .
Moreover , corporate clients , in this market , expected more flexibility to receive the materials in the construction field and , when they are at the store , they expect special attention to solve their problems as fast as possible .
Therefore , we selected 3 task forces to develop prototypes : construction specifications & budgeting , logistics and in - store services .
I was in helped the construction specifications & budgeting task force . We developed a hypothesis that companies that have variable construction projects would find easier to specify construction materials if they have a user - friendly application that helps generate construction projects and suggest materials and brands . Moreover , with this problem solved , it would generate a qualified list of materials that easier to budget all the products in less than two business days .
We draw frames representing the process and intent to draws this flow in a prototype tool ( like Justinmind ) to make usability tests in local stores to receive feedbacks from real users .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch - Construction specification
Challenge & Selection
As a consultant , I was counseling a specialized constructing material distributor to make adaptations in its B2C local operation to meet corporate client ’s needs ( B2B clients ) . After selecting 4 major corporate personas to target , my client ’s team , with our help , should stablish the initial roadmap of launches to better serve those personas and increase market share in the sector .
We identified that the main pain points were related to customer service ( construction specification , budgeting , logistics and in - store service ) , built those personas ’ Journey Map and analyzed client ’s value chain to identify non - addressable pain points .
With access to customers in the client ’s current operation , learning launch technique could accelerate the process of creating , design and testing new ideas as soon as possible .
Application
We divided our client ’s workers in teams focused on specific parts of customer journey ( construction specification , budgeting , logistics and in - store service ) to list all steps of customer decision flow and point out all touch points with the company ( and , eventually , missed touchpoints ) .
Some B2B clients were invited to participated in some sessions to collaborate with our journey mapping . Due to coronavirus pandemic , we used tools such as Zoom and Miro to make the group discussions and gather all insights regarding to workflow drawings .
Insight & Approach
Customers have difficulties in building their construction specifications list ( materials , proportions , brands and measurements ) that sometimes make them not even consider our client as an option . The current budgeting process could n’t even handle the demand , because the lists of products sent by e - mail were usually not well detailed , which makes it harder to send a price proposal for all clients in the expected market deadline ( two business days ) .
Moreover , corporate clients , in this market , expected more flexibility to receive the materials in the construction field and , when they are at the store , they expect special attention to solve their problems as fast as possible .
Therefore , we selected 3 task forces to develop prototypes : construction specifications & budgeting , logistics and in - store services .
I was in helped the construction specifications & budgeting task force . We developed a hypothesis that companies that have variable construction projects would find easier to specify construction materials if they have a user - friendly application that helps generate construction projects and suggest materials and brands . Moreover , with this problem solved , it would generate a qualified list of materials that easier to budget all the products in less than two business days .
We draw frames representing the process and intent to draws this flow in a prototype tool ( like Justinmind ) to make usability tests in local stores to receive feedbacks from real users .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14365 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization Date : 270220 Challenge The story started when I stepped into a new job last year as a research and development engineer leader . This company has run for almost 20 years . Like many firms , there are many toxic people with fixed mindset and old skill set . Moreover , the culture of this company was silo . The situation was when you got the new brilliant idea which was better for every stakeholder including those toxic people but they had been against you because they just do not want to change anything . My challenge was how can I convince and make everyone have the same picture as mine . I had to empathize them to know how they think and explain why my new solution would help them . Selection The tool I selected was visualization . Many times , an image had more power than hundreds of words . I used this tool to project my idea to let others understand the boarder picture , where would we go , which parts they were responsible for . Since the diversity of people ’s ages and types , they had got the different terminologies , various backgrounds . So , I used visualization to embed pictures , graphs to their minds to make them look at the same goal . Application I started with visualizing the entire picture of the system in my company via a diagram . Many of them had worked for years , but they only did jobs from their point of view . With aspect from outside , I was able to spot their strengths and weaknesses . A lot of works were unnecessary , they however did them because they were used to . My diagram comparatively showed that they could reduce the procedure and also the cost . There were two departments which did almost tasks for the same purposes . They never talked or exchanged information to each other . Visualization helped them see their part in the business and accept a new method . I did not show only the diagram , but also the long - term effects of the novel method . If it is good for you , you will do it . That is the fundamental of how people think . Therefore , the visualization came to the show again . I showed what they would get when you complete this new project . One of the key benefits of visualization is inclusion , I can say . Along with the progress of the new project , the process of visualization had to be continuously done . When anyone completed any part of anything , everyone should have the same understanding of what was done in the big picture . I and my colleagues revised our diagram of the project every week . Insight After using visualization , I can convince other people easier than earlier . When they look at the same picture , the communication is much more effective . By the way , only visualization is hard to make people adopt your idea . Someone still can not get your point . I have to admit that some concept is difficult to visualize . The process of visualization took more efforts and time than I had thought . There are so many visualization tools out there . To choose the right tool for the right concept is very challenging . Approach As I got a lesson that only visualization might be not enough , I think if I can combine another tool , it will be helpful . Story telling is the one I need . After you visualize it , you have to explain it attractively . This way , I can lead the team as one .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization Date : 270220 Challenge The story started when I stepped into a new job last year as a research and development engineer leader . This company has run for almost 20 years . Like many firms , there are many toxic people with fixed mindset and old skill set . Moreover , the culture of this company was silo . The situation was when you got the new brilliant idea which was better for every stakeholder including those toxic people but they had been against you because they just do not want to change anything . My challenge was how can I convince and make everyone have the same picture as mine . I had to empathize them to know how they think and explain why my new solution would help them . Selection The tool I selected was visualization . Many times , an image had more power than hundreds of words . I used this tool to project my idea to let others understand the boarder picture , where would we go , which parts they were responsible for . Since the diversity of people ’s ages and types , they had got the different terminologies , various backgrounds . So , I used visualization to embed pictures , graphs to their minds to make them look at the same goal . Application I started with visualizing the entire picture of the system in my company via a diagram . Many of them had worked for years , but they only did jobs from their point of view . With aspect from outside , I was able to spot their strengths and weaknesses . A lot of works were unnecessary , they however did them because they were used to . My diagram comparatively showed that they could reduce the procedure and also the cost . There were two departments which did almost tasks for the same purposes . They never talked or exchanged information to each other . Visualization helped them see their part in the business and accept a new method . I did not show only the diagram , but also the long - term effects of the novel method . If it is good for you , you will do it . That is the fundamental of how people think . Therefore , the visualization came to the show again . I showed what they would get when you complete this new project . One of the key benefits of visualization is inclusion , I can say . Along with the progress of the new project , the process of visualization had to be continuously done . When anyone completed any part of anything , everyone should have the same understanding of what was done in the big picture . I and my colleagues revised our diagram of the project every week . Insight After using visualization , I can convince other people easier than earlier . When they look at the same picture , the communication is much more effective . By the way , only visualization is hard to make people adopt your idea . Someone still can not get your point . I have to admit that some concept is difficult to visualize . The process of visualization took more efforts and time than I had thought . There are so many visualization tools out there . To choose the right tool for the right concept is very challenging . Approach As I got a lesson that only visualization might be not enough , I think if I can combine another tool , it will be helpful . Story telling is the one I need . After you visualize it , you have to explain it attractively . This way , I can lead the team as one .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17076 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Yvonne Schmidt
DESIGN THINKING COURSE REFLECTION
I am a member of an engineering support team responsible for providing Design for Manufacturing ( DFM ) input to mechanical design engineers during the design cycle for new products . Our team created documents called Manufacturing Design Tenets , for use by design engineering during the product design cycle to improve the manufacturability and reduce the cost of a mechanical component . The information in the design tenets was well received by the design engineering community . We have a large design engineering community located in North America , Europe and Asia . Dissemination of the information to all members of the community was an issue . We had a great product but not all of the consumers were aware of its very existence . We tried several internal communication tools to help familiarize the DEs with the tenets , but still could not reach all the potential customers .
We chose to create a training course for the design engineering(DE ) personnel . We chose the Learning Launch tool for this project . We used surveys and focus groups to determine the most appropriate delivery method for the training . The data showed a preference for on online video training course which could be viewed at the end users ’ convenience .
The best way to provide this training is a one on one session where the Subject Matter Expert(SME ) can answer the individual design engineer ’s question . This is not always convenient as the SME is not always available to address the question to meet the individual ’s need . The challenge was to present experience based knowledge to them in a format where they can consume the training using the latest media capabilities . We are in the online video generation , so a similar format was selected to ensure success .
We selected the 10 highest priority DFM Tenets for the video content . We created a training script for these examples . In the training course an SME discusses the tenet , then we use videos to reinforce the tenet . One specific example we used was for changing the internal radius on a machined pocket to a value to allow the machine tool to machine this feature more efficiently . A video showing a machine tool in operation was added to reinforce the discussion .
The training course was added to the training requirements for all of the engineering community . The online training class allowed the user to set their training schedule . They liked the reduced time away from their daily tasks to complete the training . They also liked the internal and external web sites that were provided for reference after the training was complete .
The content of the class met the expectations , however there was room for improvement regarding the presentation in the video format . The training videos were produced in a three month timeframe . A longer time schedule would have allowed for an improved product . Some of the video examples used could have been improved . The production and editing for the video was performed by the team members , who had limited video editing capabilities . Hiring a team of video production experts would have improved the quality of the presentation .
| EMAIL:
ID_NUM:
NAME_STUDENT: Yvonne Schmidt
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Yvonne Schmidt
DESIGN THINKING COURSE REFLECTION
I am a member of an engineering support team responsible for providing Design for Manufacturing ( DFM ) input to mechanical design engineers during the design cycle for new products . Our team created documents called Manufacturing Design Tenets , for use by design engineering during the product design cycle to improve the manufacturability and reduce the cost of a mechanical component . The information in the design tenets was well received by the design engineering community . We have a large design engineering community located in North America , Europe and Asia . Dissemination of the information to all members of the community was an issue . We had a great product but not all of the consumers were aware of its very existence . We tried several internal communication tools to help familiarize the DEs with the tenets , but still could not reach all the potential customers .
We chose to create a training course for the design engineering(DE ) personnel . We chose the Learning Launch tool for this project . We used surveys and focus groups to determine the most appropriate delivery method for the training . The data showed a preference for on online video training course which could be viewed at the end users ’ convenience .
The best way to provide this training is a one on one session where the Subject Matter Expert(SME ) can answer the individual design engineer ’s question . This is not always convenient as the SME is not always available to address the question to meet the individual ’s need . The challenge was to present experience based knowledge to them in a format where they can consume the training using the latest media capabilities . We are in the online video generation , so a similar format was selected to ensure success .
We selected the 10 highest priority DFM Tenets for the video content . We created a training script for these examples . In the training course an SME discusses the tenet , then we use videos to reinforce the tenet . One specific example we used was for changing the internal radius on a machined pocket to a value to allow the machine tool to machine this feature more efficiently . A video showing a machine tool in operation was added to reinforce the discussion .
The training course was added to the training requirements for all of the engineering community . The online training class allowed the user to set their training schedule . They liked the reduced time away from their daily tasks to complete the training . They also liked the internal and external web sites that were provided for reference after the training was complete .
The content of the class met the expectations , however there was room for improvement regarding the presentation in the video format . The training videos were produced in a three month timeframe . A longer time schedule would have allowed for an improved product . Some of the video examples used could have been improved . The production and editing for the video was performed by the team members , who had limited video editing capabilities . Hiring a team of video production experts would have improved the quality of the presentation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Yvonne Schmidt"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 1477 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch Challenge & Selection : - The project was about bringing transparency to the internal recruitment
process . The current process is the candidates apply for the vacant position and the hiring
manager interviews the candidates . Selected candidates are offered the role . There was lot of
frustration among the candidates who did not get the role and felt there was no transparency in
the selection process . The HR head challenged the project team to come up with a solution
within a months time . Since the challenge was to be complete the project within a short period of one month , the
project team did not have the luxury of time to go in for multiple discussions & chose to utilise
the design thinking tool , Learning Launch . The project team immediately proposed to gather the requirements by meeting a group of 10
candidates who could secure the role & 5 candidates who secured the role and 5 different hiring
managers to understand their needs & showcase the progressive solution every week . Application:- Learning Launch is a better tool to jump start the design the solution . This helps us
demonstrate a progressive solution every week to the stakeholders , gather the feedback &
improve the solution . This helps us to see if the design is meeting the expectations & do a course
correction to avoid costly rework & time . Insights:- During the project we realised that the requirements are not cast in stone at the start
of the project . It continues to evolves during the course of the project . During the second week
stakeholders wanted to consider the privacy of the candidates which was not even mentioned as
a requirement in the initial phase . This helped us to complete the project to the fullest
satisfaction of all stakeholders and avoid costly rework of the solution architecture . Approach:- we will continue to use Learning Launch tool to manage the evolving requirements of
any project to reduce rework or delays .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch Challenge & Selection : - The project was about bringing transparency to the internal recruitment
process . The current process is the candidates apply for the vacant position and the hiring
manager interviews the candidates . Selected candidates are offered the role . There was lot of
frustration among the candidates who did not get the role and felt there was no transparency in
the selection process . The HR head challenged the project team to come up with a solution
within a months time . Since the challenge was to be complete the project within a short period of one month , the
project team did not have the luxury of time to go in for multiple discussions & chose to utilise
the design thinking tool , Learning Launch . The project team immediately proposed to gather the requirements by meeting a group of 10
candidates who could secure the role & 5 candidates who secured the role and 5 different hiring
managers to understand their needs & showcase the progressive solution every week . Application:- Learning Launch is a better tool to jump start the design the solution . This helps us
demonstrate a progressive solution every week to the stakeholders , gather the feedback &
improve the solution . This helps us to see if the design is meeting the expectations & do a course
correction to avoid costly rework & time . Insights:- During the project we realised that the requirements are not cast in stone at the start
of the project . It continues to evolves during the course of the project . During the second week
stakeholders wanted to consider the privacy of the candidates which was not even mentioned as
a requirement in the initial phase . This helped us to complete the project to the fullest
satisfaction of all stakeholders and avoid costly rework of the solution architecture . Approach:- we will continue to use Learning Launch tool to manage the evolving requirements of
any project to reduce rework or delays .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10409 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection : Storytelling
Challenges and Selection :
The tool that I used first was storytelling . Compared to other tools it helps people to relate their problems with others and finding the solution with references . It helps the people to believe that the solution which they thought of is actually implementable . As an extrovert person I never fail to help others when they need .
One of my maternal uncles , who was having a grocery shop often used to visit us . One day when I went to his shop for some work , I noticed that the frequency of was no more a bee swarm . He told me that his shop was in the due to mega malls and supermarkets in the locality and people prefer the malls due to schemes which they come out with . The problem was but the solution was within . Therefore , I suggested him to take the business online with an application .
Application :
I suggested him to take his store online . I told him to create a mobile application with which he can take online orders and provide home delivery to his customers and he can get the online payment . At first , he was quite bemused about the online stores . This is where I felt the need of storytelling . I told him about the huge success of Flipkart an Indian E - commerce site with millions of users across the country .
Flipkart was originally founded in 2007 by the alumni of IIT Delhi . The company initially focused on online book sales with country - wide shipping gradually it increased its products . Today flipkart is one of the most successful e - commerce websites in the world . I added that if founders Sachin Bansal and Binny Bansal stepped back at that time flipkart would not be that what it is today . Furthermore , I said Flipkart start with 100 orders per day and now its net worth is 20.8 billion USD and shares 39.5 % of the Indian market .
Insight and Approach :
After listening to my words his confidence boosted up and he was quite convinced to take his grocery store online . I also shared the experience of coursera . I told him that learning is no more traditional classroom approach only . In the era of running like a clock one can learn anything anywhere and anytime around the globe . I told him that creating application is not as tedious as it seems to be . I told him that taking the store online would boost up the sales .
He was convinced and told me that he will definitely implement the idea and will not back out until it goes with a great swing .
I never know that even a small inspirational story can make a great change in someone ’s life . I design thinking is a great tool make the lives of people more easier and satisfying .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection : Storytelling
Challenges and Selection :
The tool that I used first was storytelling . Compared to other tools it helps people to relate their problems with others and finding the solution with references . It helps the people to believe that the solution which they thought of is actually implementable . As an extrovert person I never fail to help others when they need .
One of my maternal uncles , who was having a grocery shop often used to visit us . One day when I went to his shop for some work , I noticed that the frequency of was no more a bee swarm . He told me that his shop was in the due to mega malls and supermarkets in the locality and people prefer the malls due to schemes which they come out with . The problem was but the solution was within . Therefore , I suggested him to take the business online with an application .
Application :
I suggested him to take his store online . I told him to create a mobile application with which he can take online orders and provide home delivery to his customers and he can get the online payment . At first , he was quite bemused about the online stores . This is where I felt the need of storytelling . I told him about the huge success of Flipkart an Indian E - commerce site with millions of users across the country .
Flipkart was originally founded in 2007 by the alumni of IIT Delhi . The company initially focused on online book sales with country - wide shipping gradually it increased its products . Today flipkart is one of the most successful e - commerce websites in the world . I added that if founders Sachin Bansal and Binny Bansal stepped back at that time flipkart would not be that what it is today . Furthermore , I said Flipkart start with 100 orders per day and now its net worth is 20.8 billion USD and shares 39.5 % of the Indian market .
Insight and Approach :
After listening to my words his confidence boosted up and he was quite convinced to take his grocery store online . I also shared the experience of coursera . I told him that learning is no more traditional classroom approach only . In the era of running like a clock one can learn anything anywhere and anytime around the globe . I told him that creating application is not as tedious as it seems to be . I told him that taking the store online would boost up the sales .
He was convinced and told me that he will definitely implement the idea and will not back out until it goes with a great swing .
I never know that even a small inspirational story can make a great change in someone ’s life . I design thinking is a great tool make the lives of people more easier and satisfying .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Maribel Rodriguez Reflection Paper
I am currently taking my Thesis and I am having a hard time choosing a topic or a problem . In
this case , I decided to use the mind mapping tool . I started by brainstorming topics that I am interested in . Then , I particularized by creating sub - topics . By doing so , it allowed me to organize my ideas and concepts visually .
Mind mapping helps me recall and study my ideas easier . It lessens the complications of my
design thinking process . It shows the topics I am most and least interested in . It gives my thoughts a structure and helps me generate new ideas .
Also , when I am conflicted between two concepts , mind mapping helps me analyze and
compare all related factors so I can make the right decision .
| EMAIL:
ID_NUM:
NAME_STUDENT: Maribel Rodriguez
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Maribel Rodriguez Reflection Paper
I am currently taking my Thesis and I am having a hard time choosing a topic or a problem . In
this case , I decided to use the mind mapping tool . I started by brainstorming topics that I am interested in . Then , I particularized by creating sub - topics . By doing so , it allowed me to organize my ideas and concepts visually .
Mind mapping helps me recall and study my ideas easier . It lessens the complications of my
design thinking process . It shows the topics I am most and least interested in . It gives my thoughts a structure and helps me generate new ideas .
Also , when I am conflicted between two concepts , mind mapping helps me analyze and
compare all related factors so I can make the right decision .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Maribel Rodriguez"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4855 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Visualization
Challenge
In search for higher grounds I founded a highly purpose driven one - woman- business ; I sell Effective Microorganisms ( microbes combined together in specific proportions for organic gardening and sustainable farming ) . I ’m a pioneer on that in my country ; secondary research I could rely on does not exist yet . I have a background in Microbiology and I love talking to clients and potential clients about Prokaryotes and Halophiles , but truth is : my customers are not interested in theories and my tests do not show any immediate results .
So how to explain to potential clients why they should optimize health in plants and soil when benefits are not understandable and how to overcome the general mistrust in ecological concepts even if they have specific needs I could meet with my concept ?
Selection
Lack of time and disinterest in details are human - centered facts nowadays . In visual information I saw a solution to drill down the essence , to demonstrate use and outcome in a simple way . Visualization was somehow more tangible for my clients than long verbal explanations no one could understand .
Application
The nice thing about my one - woman - business is that I can take on different roles within my own business : I set up a Blog for my business website and started creating photo - stories like “ from disaster to perfect homeostasis ” or “ from mystery to easy - to - use - product ” ; some nice photos in intense colors
and a bit of a text enabled me to capture information , to demonstrate problems and opportunities as well as to entertain the readers of my Blog .
Insight
Now ! My ( potential ) clients understood what good Effective Microorganisms could do to their garden and how the concept contributes to health and sustainability ! They still had questions and doubts , but due to the visual understanding inductive reasoning became possible and clients aligned their ideas with my products and services . A measurable success was the outcome of my concept , I sold more and I got better and better in creating short photo stories .
Approach
Visualization has definitely proved to be the appropriate tool but it took me far too long to find a workable solution for my messy situation . It was not that I had no idea but that I was so full of ideation , this was confusing . If ever again in wicked situations , I would use a Mind Map for the clarification process prior to deciding on a specific solution : this is an excellent tool to rewire the brain and to induce structured thinking . Furthermore it depicts nicely how things have changed and it can be modified and referred to at any given time .
Running a one - woman - business does not mean to exclude other people from decisions and problems completely . I should definitely leave more space for other , sometimes very helpful , opinions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Visualization
Challenge
In search for higher grounds I founded a highly purpose driven one - woman- business ; I sell Effective Microorganisms ( microbes combined together in specific proportions for organic gardening and sustainable farming ) . I ’m a pioneer on that in my country ; secondary research I could rely on does not exist yet . I have a background in Microbiology and I love talking to clients and potential clients about Prokaryotes and Halophiles , but truth is : my customers are not interested in theories and my tests do not show any immediate results .
So how to explain to potential clients why they should optimize health in plants and soil when benefits are not understandable and how to overcome the general mistrust in ecological concepts even if they have specific needs I could meet with my concept ?
Selection
Lack of time and disinterest in details are human - centered facts nowadays . In visual information I saw a solution to drill down the essence , to demonstrate use and outcome in a simple way . Visualization was somehow more tangible for my clients than long verbal explanations no one could understand .
Application
The nice thing about my one - woman - business is that I can take on different roles within my own business : I set up a Blog for my business website and started creating photo - stories like “ from disaster to perfect homeostasis ” or “ from mystery to easy - to - use - product ” ; some nice photos in intense colors
and a bit of a text enabled me to capture information , to demonstrate problems and opportunities as well as to entertain the readers of my Blog .
Insight
Now ! My ( potential ) clients understood what good Effective Microorganisms could do to their garden and how the concept contributes to health and sustainability ! They still had questions and doubts , but due to the visual understanding inductive reasoning became possible and clients aligned their ideas with my products and services . A measurable success was the outcome of my concept , I sold more and I got better and better in creating short photo stories .
Approach
Visualization has definitely proved to be the appropriate tool but it took me far too long to find a workable solution for my messy situation . It was not that I had no idea but that I was so full of ideation , this was confusing . If ever again in wicked situations , I would use a Mind Map for the clarification process prior to deciding on a specific solution : this is an excellent tool to rewire the brain and to induce structured thinking . Furthermore it depicts nicely how things have changed and it can be modified and referred to at any given time .
Running a one - woman - business does not mean to exclude other people from decisions and problems completely . I should definitely leave more space for other , sometimes very helpful , opinions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20533 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | AG 1
Storytelling
Challenge As a project manager at a non - profit organization that provides psychological services to children and teens , my organization was recently faced with what our course has referred to as a “ wicked problem . ” My organization was confronted by a sharp rise ( almost double compared to the previous year ) in referrals from school counselors and school - based juvenile probation officers for children and teens who had violated school policies to the extent that expulsion was warranted . The spike in referrals was due to schools ’ increasing adoption of “ zero tolerance ” policies related to drugs , alcohol , and violence on school grounds — rather than discipline students individually , schools were opting to expel students in large numbers after their first offense . The challenge , then , was to develop a systematic and evidence - based approach to meet the psychological and social needs of students who had recently been expelled , in order to decrease school expulsions overall throughout the community school corporation . This challenge was “ wicked , ” however , because the students ’ needs and backgrounds were vastly different . A “ one - size - fits - all ” program was simply not going to resolve the challenge faced by the students , schools , and our community as hundreds of students were expelled from area middle & high schools each semester . My team and I were tasked with rolling out an outpatient psychological treatment program that would decrease the level of school expulsions in the community by addressing the needs of the students who had been expelled for a variety of offenses — drugs , alcohol , and violence . Selection I ’d like to jump ahead a bit to the point in the process when preliminary plans had been made to roll out our program for the first time . After two months of preparation , my team and I had obtained school , community , parent , and student perspectives to inform the development of an evidence - based therapeutic program to decrease school expulsion rates . The next step was identifying particular schools in the area to take a leap , and partner with our organization to implement the new program . In order to obtain buy - in from school administrators , we selected the storytelling tool to incorporate into our on - site presentations while we visited schools to advertise our program . As our course has outlined , storytelling provides program managers like myself with the opportunity to synthesize a complex array of variables to communicate a clear , compelling message to stakeholders . As Jesus Villalobos explains in Module 2 :
“ What I think storytelling does , is it brings a different element . Storytelling says it 's not about the list of things we have to do , it 's about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic . It has emotional connection , and it also has larger purpose . Storytelling is the difference between solving a problem and creating a cause . ”
In order to pull together the diverse sets of needs , perspectives , and goals of the students committing policy violations , the families responding to the stress of the expulsions , and the school administrators doling out expulsions at alarming rates , my team and I opted to centralize the stories of the students themselves . In this way , we cut through the ambiguity of stereotypes about “ trouble makers , ” and provided anonymous stories about the students whose lives were disrupted by poverty , divorce , bullying , and grief . We shared their personal stories with school administrators to increase empathy for the students , and generate stakeholders ’ emotional investment in not just punitive measures , but reformative disciplinary strategies that aligned with their mission as educators — to put students first . Application As the program lead , I scheduled on - site presentations at dozens of area schools to meet with school administrators and introduce our new program . I scheduled presentations with any school administrator who would make time for me . I presented formal PowerPoints in conference rooms , took impromptu walks with principals as they monitored their halls , and settled for the occasional phone call if that was all they could do . All of my presentations were anchored by specific stories of students who belied the typical “ trouble maker ” stereotypes that are often conjured in administrative discussions about disciplinary policy . The reality was , I argued , that very few students commit serious violations with the elaborate planning and malicious intent we impose on the “ trouble maker ” type . Through student accounts and stories , I demonstrated that many students actually lacked coping skills to respond
AG 2
to serious triggers in their personal lives — the death of a sibling , or an abusive event that they ’d kept a secret , for instance . I used key quotations from students and their families , data related to expulsion rates , and success stories from my prior patients to weave together a clear message for my audience : when students are expelled from school , everyone — the child , their family , the school , and the broader community — suffers . For most at - risk youth , school is their source of social connection with peers , nutrition , and mentoring with safe adults . As a result , no one benefits when students are permanently removed from their classrooms . My program would provide individualized assessments and treatment plans , in collaboration with students , their families , and their school administrator , to address the challenges that led to expulsion . If the treatment plans were successfully completed and the student demonstrated progress ( measured by creative goal - setting with the student and their parent ) , the administrators agreed to allow the student to complete online classes during treatment , followed by readmission to school . Insight As I reflect about utilizing the storytelling tool to increase stakeholder participation in my psychological program , I realize just how valuable the tool is to bridge divides between social groups with very little in common . Often , my task was to tell the stories of underprivileged students in a way that made their pain , pressures , and goals tangible to school administrators with immense power and privilege . Storytelling provided me with an incredible opportunity to “ create a cause , ” rather than “ solve a problem , ” as Jesus Villalobos suggests above . Before my meetings with school administrators , they viewed students and their illicit behavior as “ problems , ” which made expulsion an increasingly common tool in their toolkits ; expelling students , to the administrators , eliminated the “ problem . ” In the first year of implementation , however , the program cut school expulsion rates in half throughout our community . This was , in large , part , due to the ability of storytelling to reframe the problem space for school administrators , students , and their families . When stakeholders stopped viewing the students as problems , but as whole people with unmet needs , the possibilities and potential for collaboration flourished . When students succeeded in quitting drugs , managing anger , or working through secret traumas , everyone felt a sense of pride about their progress . Now that I ’m pivoting from psychotherapy to the tech space , I ’m beginning to acquire language for the way that design thinking was ( unknowingly ) an effective framework for the development of my program . I did n’t realize that , much like The Good Kitchen case example in Module 1 , design thinking was so applicable to matters of social programming ( and not simply tech ) . I now see that the core questions — What is ? What if ? What wows ? What works?—provide a path to successful problem solving across disciplines and problem spaces . Approach The course learning about the steps in the design thinking process have made me realize that I could have used personas to generate a more comprehensive and compelling account of why my program was relevant to stakeholders . I did n’t know what persona building looked like at the time , but now realize that I could have generated a handful of personas to lend an even more human - centered dimension to the roll out of the therapeutic program . This might have been especially useful in my meetings with administrators who were skeptics , that only gave me about 10 minutes of their time to explain my program . I could have attended those meetings equipped with visual copies of personas , and asked them to tell me about which ones reminded them of their students to generate a quick , more emotional connection to the students ’ stories .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: AG 1
Storytelling
Challenge As a project manager at a non - profit organization that provides psychological services to children and teens , my organization was recently faced with what our course has referred to as a “ wicked problem . ” My organization was confronted by a sharp rise ( almost double compared to the previous year ) in referrals from school counselors and school - based juvenile probation officers for children and teens who had violated school policies to the extent that expulsion was warranted . The spike in referrals was due to schools ’ increasing adoption of “ zero tolerance ” policies related to drugs , alcohol , and violence on school grounds — rather than discipline students individually , schools were opting to expel students in large numbers after their first offense . The challenge , then , was to develop a systematic and evidence - based approach to meet the psychological and social needs of students who had recently been expelled , in order to decrease school expulsions overall throughout the community school corporation . This challenge was “ wicked , ” however , because the students ’ needs and backgrounds were vastly different . A “ one - size - fits - all ” program was simply not going to resolve the challenge faced by the students , schools , and our community as hundreds of students were expelled from area middle & high schools each semester . My team and I were tasked with rolling out an outpatient psychological treatment program that would decrease the level of school expulsions in the community by addressing the needs of the students who had been expelled for a variety of offenses — drugs , alcohol , and violence . Selection I ’d like to jump ahead a bit to the point in the process when preliminary plans had been made to roll out our program for the first time . After two months of preparation , my team and I had obtained school , community , parent , and student perspectives to inform the development of an evidence - based therapeutic program to decrease school expulsion rates . The next step was identifying particular schools in the area to take a leap , and partner with our organization to implement the new program . In order to obtain buy - in from school administrators , we selected the storytelling tool to incorporate into our on - site presentations while we visited schools to advertise our program . As our course has outlined , storytelling provides program managers like myself with the opportunity to synthesize a complex array of variables to communicate a clear , compelling message to stakeholders . As Jesus Villalobos explains in Module 2 :
“ What I think storytelling does , is it brings a different element . Storytelling says it 's not about the list of things we have to do , it 's about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic . It has emotional connection , and it also has larger purpose . Storytelling is the difference between solving a problem and creating a cause . ”
In order to pull together the diverse sets of needs , perspectives , and goals of the students committing policy violations , the families responding to the stress of the expulsions , and the school administrators doling out expulsions at alarming rates , my team and I opted to centralize the stories of the students themselves . In this way , we cut through the ambiguity of stereotypes about “ trouble makers , ” and provided anonymous stories about the students whose lives were disrupted by poverty , divorce , bullying , and grief . We shared their personal stories with school administrators to increase empathy for the students , and generate stakeholders ’ emotional investment in not just punitive measures , but reformative disciplinary strategies that aligned with their mission as educators — to put students first . Application As the program lead , I scheduled on - site presentations at dozens of area schools to meet with school administrators and introduce our new program . I scheduled presentations with any school administrator who would make time for me . I presented formal PowerPoints in conference rooms , took impromptu walks with principals as they monitored their halls , and settled for the occasional phone call if that was all they could do . All of my presentations were anchored by specific stories of students who belied the typical “ trouble maker ” stereotypes that are often conjured in administrative discussions about disciplinary policy . The reality was , I argued , that very few students commit serious violations with the elaborate planning and malicious intent we impose on the “ trouble maker ” type . Through student accounts and stories , I demonstrated that many students actually lacked coping skills to respond
AG 2
to serious triggers in their personal lives — the death of a sibling , or an abusive event that they ’d kept a secret , for instance . I used key quotations from students and their families , data related to expulsion rates , and success stories from my prior patients to weave together a clear message for my audience : when students are expelled from school , everyone — the child , their family , the school , and the broader community — suffers . For most at - risk youth , school is their source of social connection with peers , nutrition , and mentoring with safe adults . As a result , no one benefits when students are permanently removed from their classrooms . My program would provide individualized assessments and treatment plans , in collaboration with students , their families , and their school administrator , to address the challenges that led to expulsion . If the treatment plans were successfully completed and the student demonstrated progress ( measured by creative goal - setting with the student and their parent ) , the administrators agreed to allow the student to complete online classes during treatment , followed by readmission to school . Insight As I reflect about utilizing the storytelling tool to increase stakeholder participation in my psychological program , I realize just how valuable the tool is to bridge divides between social groups with very little in common . Often , my task was to tell the stories of underprivileged students in a way that made their pain , pressures , and goals tangible to school administrators with immense power and privilege . Storytelling provided me with an incredible opportunity to “ create a cause , ” rather than “ solve a problem , ” as Jesus Villalobos suggests above . Before my meetings with school administrators , they viewed students and their illicit behavior as “ problems , ” which made expulsion an increasingly common tool in their toolkits ; expelling students , to the administrators , eliminated the “ problem . ” In the first year of implementation , however , the program cut school expulsion rates in half throughout our community . This was , in large , part , due to the ability of storytelling to reframe the problem space for school administrators , students , and their families . When stakeholders stopped viewing the students as problems , but as whole people with unmet needs , the possibilities and potential for collaboration flourished . When students succeeded in quitting drugs , managing anger , or working through secret traumas , everyone felt a sense of pride about their progress . Now that I ’m pivoting from psychotherapy to the tech space , I ’m beginning to acquire language for the way that design thinking was ( unknowingly ) an effective framework for the development of my program . I did n’t realize that , much like The Good Kitchen case example in Module 1 , design thinking was so applicable to matters of social programming ( and not simply tech ) . I now see that the core questions — What is ? What if ? What wows ? What works?—provide a path to successful problem solving across disciplines and problem spaces . Approach The course learning about the steps in the design thinking process have made me realize that I could have used personas to generate a more comprehensive and compelling account of why my program was relevant to stakeholders . I did n’t know what persona building looked like at the time , but now realize that I could have generated a handful of personas to lend an even more human - centered dimension to the roll out of the therapeutic program . This might have been especially useful in my meetings with administrators who were skeptics , that only gave me about 10 minutes of their time to explain my program . I could have attended those meetings equipped with visual copies of personas , and asked them to tell me about which ones reminded them of their students to generate a quick , more emotional connection to the students ’ stories .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9748 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Project : Electric Vehicles ( EV ’s )
Interviewer Name : Thulani Interviewee Name : Abdullahi Mahmud
Interviewer Pin No . : 493950392533 Interviewee Pin No . : 183169291463
Team : Room-2 Date:15 - 11 - 21
IntroducJon : ( Define the quesJons )
QuesJons ( Minimum of 5 ): 1 . How are electric cars beSer than IC engine Cars ? 2 . How does it generate power without burning fuel ? 3 . Who are the top compeJtors . 4 . Difference between Hybrid and electric vehicles . 5 . What kind of baSeries are used ?
Answers : 1 . Less PolluJon , economical in Long term , eco friendly , Faster pickup and
tracJon , Light Chassis , less space(No IC Engine )
2 . BaSeries are charges at the charging staJon , which in turn get the power from the industries such as , Thermal , Solar Farms , Nuclear Plants in some cases . 3 . Tesla , TATA , Mahindra , MG , Ashok Leyland 4 . EV ’s are solely run on rechargeable BaSeries , while Hybrids are a combinaJon of Fuel and baSeries 5 . Lithium Ion BaSeries ( Rechargeable ) , Ultra Capacitors , Lead - Acid BaSeries .
Get to know the enJre story : ( Which quesJons help to understand the hopes , fears and moJvaJons of the interviewers )
QuesJons ( Minimum of 5 ): 1 . How far can I drive in the winter 2 . What is the baSery efficiency ? 3 . What is the range ? 4 . How does it get charged 5 . What are the government views and legaliJes on EV ?
Answers : 1 . EV ’s virtually generate no residual heat , so even in winters the range
of up to 500 km , which is sufficient for full and unrestricted travel . While IC engines ’s fuel requirement increases with decrease in temperature .
2 . Since , no residual heat is generated , and thee chassis being light weight , the
baSery efficiency has proven to go up to 80 % to 90 % with peak efficiency at 94percent during the EPA test cycles .
3 . Since EV ’s are less in weight and are designed more economically , they can travel up 400 - 500 km depending on the baSery Capacity . 4 . EV drivers plug - in to a Charging point , whenever they park to stay topped up . SomeJmes drivers need to charge en route , using higher powered chargers . 5 . Government is quite supporJve with regards to EV ’s being publicly used across the country . There ’s no AddiJonal Taxes on them with some states offering full exempJon from road tax and registraJon fees for electric vehicles .
Conclusion : ( Explain what happens with the answers and thank the Interviewee for the discussion )
What are your final thoughts on EV ’s ? Well , we had a quite an interview , we sure have learnt a lot about the benefits of EV , and we will certainly look forward to see more and more EV ’s on the road and thank you for your Jme once again .
We can see a rise of EV ’s both in Public and Private sectors , as even more charging staJon and other faciliJes are built , more awareness will be done for the consumers to shif from IC engine vehicles to EV ’s within the next 5 - 10 years . Sure thing , Its our pleasure .
| EMAIL:
ID_NUM: 493950392533, 183169291463
NAME_STUDENT: Thulani, Abdullahi Mahmud
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Project : Electric Vehicles ( EV ’s )
Interviewer Name : Thulani Interviewee Name : Abdullahi Mahmud
Interviewer Pin No . : 493950392533 Interviewee Pin No . : 183169291463
Team : Room-2 Date:15 - 11 - 21
IntroducJon : ( Define the quesJons )
QuesJons ( Minimum of 5 ): 1 . How are electric cars beSer than IC engine Cars ? 2 . How does it generate power without burning fuel ? 3 . Who are the top compeJtors . 4 . Difference between Hybrid and electric vehicles . 5 . What kind of baSeries are used ?
Answers : 1 . Less PolluJon , economical in Long term , eco friendly , Faster pickup and
tracJon , Light Chassis , less space(No IC Engine )
2 . BaSeries are charges at the charging staJon , which in turn get the power from the industries such as , Thermal , Solar Farms , Nuclear Plants in some cases . 3 . Tesla , TATA , Mahindra , MG , Ashok Leyland 4 . EV ’s are solely run on rechargeable BaSeries , while Hybrids are a combinaJon of Fuel and baSeries 5 . Lithium Ion BaSeries ( Rechargeable ) , Ultra Capacitors , Lead - Acid BaSeries .
Get to know the enJre story : ( Which quesJons help to understand the hopes , fears and moJvaJons of the interviewers )
QuesJons ( Minimum of 5 ): 1 . How far can I drive in the winter 2 . What is the baSery efficiency ? 3 . What is the range ? 4 . How does it get charged 5 . What are the government views and legaliJes on EV ?
Answers : 1 . EV ’s virtually generate no residual heat , so even in winters the range
of up to 500 km , which is sufficient for full and unrestricted travel . While IC engines ’s fuel requirement increases with decrease in temperature .
2 . Since , no residual heat is generated , and thee chassis being light weight , the
baSery efficiency has proven to go up to 80 % to 90 % with peak efficiency at 94percent during the EPA test cycles .
3 . Since EV ’s are less in weight and are designed more economically , they can travel up 400 - 500 km depending on the baSery Capacity . 4 . EV drivers plug - in to a Charging point , whenever they park to stay topped up . SomeJmes drivers need to charge en route , using higher powered chargers . 5 . Government is quite supporJve with regards to EV ’s being publicly used across the country . There ’s no AddiJonal Taxes on them with some states offering full exempJon from road tax and registraJon fees for electric vehicles .
Conclusion : ( Explain what happens with the answers and thank the Interviewee for the discussion )
What are your final thoughts on EV ’s ? Well , we had a quite an interview , we sure have learnt a lot about the benefits of EV , and we will certainly look forward to see more and more EV ’s on the road and thank you for your Jme once again .
We can see a rise of EV ’s both in Public and Private sectors , as even more charging staJon and other faciliJes are built , more awareness will be done for the consumers to shif from IC engine vehicles to EV ’s within the next 5 - 10 years . Sure thing , Its our pleasure .
### Output: | {
"EMAIL": [],
"ID_NUM": [
"493950392533",
"183169291463"
],
"NAME_STUDENT": [
"Thulani",
"Abdullahi Mahmud"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9543 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – Assignment : Using the Mind mapping tool to compete as a Deli Store in retail business
Challenge & Selection
As business owner of a local cheese & wine shop within a side street of an urban neighborhood outside the city center I offer premium wine and gourmet alpine products . The products being offered are different varieties of mountain cheese as well as air - dried sausage and ham products . Furthermore , we sell exclusive wines . All products come directly from the manufactures themselves .
As the online business increases and big food retailers exploit the market , we currently suffer a crises in the retail segment , facing a drop of both , clients and sales . Therefore , my team and I decided to find out what features would make the store more attractive for potential clients as well as the customer base . In consequence , the challenge is to attract more customers to both visit the shop and encourage them to buy more items to increase sales . The goal is to compete successfully against online competition and bigger food retailers .
We favour mind mapping because it is an intuitive and creative process . Also , it makes things more visual and engaging . Personally speaking I can use the mind mapping process not only to look into my mind separately , but in the minds of our customers to capture and represent perfectly the current reality and environment . Moreover , we focus on detailed customer meaning instead of assumptions we make . This being said , we can extract the ethnographical insight from the data we gain to emerge patterns and insights of consumers . That gives us the opportunity to achieve our goals to establish design criteria for the idea generation , identifying the challenges and opportunities for improvement and solutions . Obviously , we want to gain more insides to adapt into a successful future .
Application & Insight
We started the process with some ethnographic interviews of random costumers asking them directly what we could do making the store and its products more appealing . Also , we analyzed the latest quality data such as sales of the last consecutive months .
Instead of holding a yard sale demonstrated in the tutorial video section , we arranged an event at the store itself . For that event , we equipped the store with the information we gathered so far , placing it all over the show room .
In a first step , we invited 15 of our regular customers to come and join us for an evening program . We asked for their creativity and intuition for about three hours . After a welcome speech in which we introduced our intentions we wanted them to wander around by their own to get a first impression .
At the same time , we wanted them to mark everything on sticky notes what appeals shoppers . And , of course what does not attract attention . Furthermore , they could note aspects , which they missed on both , the product side as well as interieur details or for example customer service .
Afterwards we divided them into teams of five to discuss and review the exploration of what they think is positive . Also , what they dislike about the shop .
We let them stick their notes on a wall in a separated room inside the shop we had cleared for the event . The goal was to present all the notes in one clearly arranged place .
Finally , we brought the consumers together to discuss the identified insights related to each cluster and let them look for connections in between the groups . The goal was to turn the observations into insights .
After all , we got deep insights and a much better understanding of our customers and what they want and need to come around more often . Those insights helped us to create design criteria . From now on , we could use these design criteria to generate ideas for our retail shop .
For example , we found out that costumers prefer raw milk products instead of pasteurized cheese . Moreover , we actually figured out insight that consumers favor meat products of beef , boar and deer . Less in demand are pig products we had offered so far .
What we also realized was that costumers would love to know more about the production process itself to learn about why buying a premium cheese product or wine makes a difference to purchase an average cheese product in a regular supermarket . Consequently , we plan to set up regularly exclusive cheese & wine tastings , focusing on the information and insider knowledge we have of the products itself . Combining both , have the customer get a better understanding and knowledge about the products , and having them spending a good time in our location .
Furthermore , we discovered that within our product segments , our customers tend to buy more cheese and wine and less meat . This is why we consider to extend our cheese assortment and reducing the meat supply at the same time .
Summed up the situation , it was crucial to identify what we were unaware about so far . Getting the opinions and ideas of our customers will open up more opportunities to solve problems , both to compete with online shops and to gain more potential buyers into the store . All in all , it will help us significantly to step into the idea generation to get on track again for the benefit of our customers .
Approach
If I had the choice , I would definitely go for this approach again as I think it is an appropriate tool . Nevertheless , I would invite more shoppers to our event to get an even deeper understanding of the consumer´s needs and to benefit from a broader consumer horizon . Furthermore , I would ask the attendees to visualize their notes to set free even more creativity for future products and events .
Anyways , what we realized was that the most valuable thing we could gain is to know about the minds of our customers . That is the way to discover our consumers and turn the insights into learning to improve both , our product assortment , customer service for example with exclusive events and improving our comeback rate of costumers .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – Assignment : Using the Mind mapping tool to compete as a Deli Store in retail business
Challenge & Selection
As business owner of a local cheese & wine shop within a side street of an urban neighborhood outside the city center I offer premium wine and gourmet alpine products . The products being offered are different varieties of mountain cheese as well as air - dried sausage and ham products . Furthermore , we sell exclusive wines . All products come directly from the manufactures themselves .
As the online business increases and big food retailers exploit the market , we currently suffer a crises in the retail segment , facing a drop of both , clients and sales . Therefore , my team and I decided to find out what features would make the store more attractive for potential clients as well as the customer base . In consequence , the challenge is to attract more customers to both visit the shop and encourage them to buy more items to increase sales . The goal is to compete successfully against online competition and bigger food retailers .
We favour mind mapping because it is an intuitive and creative process . Also , it makes things more visual and engaging . Personally speaking I can use the mind mapping process not only to look into my mind separately , but in the minds of our customers to capture and represent perfectly the current reality and environment . Moreover , we focus on detailed customer meaning instead of assumptions we make . This being said , we can extract the ethnographical insight from the data we gain to emerge patterns and insights of consumers . That gives us the opportunity to achieve our goals to establish design criteria for the idea generation , identifying the challenges and opportunities for improvement and solutions . Obviously , we want to gain more insides to adapt into a successful future .
Application & Insight
We started the process with some ethnographic interviews of random costumers asking them directly what we could do making the store and its products more appealing . Also , we analyzed the latest quality data such as sales of the last consecutive months .
Instead of holding a yard sale demonstrated in the tutorial video section , we arranged an event at the store itself . For that event , we equipped the store with the information we gathered so far , placing it all over the show room .
In a first step , we invited 15 of our regular customers to come and join us for an evening program . We asked for their creativity and intuition for about three hours . After a welcome speech in which we introduced our intentions we wanted them to wander around by their own to get a first impression .
At the same time , we wanted them to mark everything on sticky notes what appeals shoppers . And , of course what does not attract attention . Furthermore , they could note aspects , which they missed on both , the product side as well as interieur details or for example customer service .
Afterwards we divided them into teams of five to discuss and review the exploration of what they think is positive . Also , what they dislike about the shop .
We let them stick their notes on a wall in a separated room inside the shop we had cleared for the event . The goal was to present all the notes in one clearly arranged place .
Finally , we brought the consumers together to discuss the identified insights related to each cluster and let them look for connections in between the groups . The goal was to turn the observations into insights .
After all , we got deep insights and a much better understanding of our customers and what they want and need to come around more often . Those insights helped us to create design criteria . From now on , we could use these design criteria to generate ideas for our retail shop .
For example , we found out that costumers prefer raw milk products instead of pasteurized cheese . Moreover , we actually figured out insight that consumers favor meat products of beef , boar and deer . Less in demand are pig products we had offered so far .
What we also realized was that costumers would love to know more about the production process itself to learn about why buying a premium cheese product or wine makes a difference to purchase an average cheese product in a regular supermarket . Consequently , we plan to set up regularly exclusive cheese & wine tastings , focusing on the information and insider knowledge we have of the products itself . Combining both , have the customer get a better understanding and knowledge about the products , and having them spending a good time in our location .
Furthermore , we discovered that within our product segments , our customers tend to buy more cheese and wine and less meat . This is why we consider to extend our cheese assortment and reducing the meat supply at the same time .
Summed up the situation , it was crucial to identify what we were unaware about so far . Getting the opinions and ideas of our customers will open up more opportunities to solve problems , both to compete with online shops and to gain more potential buyers into the store . All in all , it will help us significantly to step into the idea generation to get on track again for the benefit of our customers .
Approach
If I had the choice , I would definitely go for this approach again as I think it is an appropriate tool . Nevertheless , I would invite more shoppers to our event to get an even deeper understanding of the consumer´s needs and to benefit from a broader consumer horizon . Furthermore , I would ask the attendees to visualize their notes to set free even more creativity for future products and events .
Anyways , what we realized was that the most valuable thing we could gain is to know about the minds of our customers . That is the way to discover our consumers and turn the insights into learning to improve both , our product assortment , customer service for example with exclusive events and improving our comeback rate of costumers .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10640 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Stop Food Waste - Learning Launch
Challenge & Selection
I ’m a business analyst and my job is to support managers and employees of the nine departments that make the administrative and finance division to work with the new policies and rules which the company has been facing throughout the past couple years .
At a given day , I was talking with the facilities group that told me that about seven months ago , the food service vendor , who serves meals for the approx . 1600 employees at the workplace , decided to start charging for the meals which were reserved and not eaten . Upfront reservations are needed for the restaurant to estimate the amount of meals it needs to prepare each day . However , the contractor noticed that too many reservations were done but employees did not consume it , this way the food was prepared but not paid for . Consequently , the contractor decided to no longer take this expense for themselves but charge the employees . Since this is not legal under local laws , the contractor charged the company , which then decided to charge the cost centers of each employee who reserved a meal and did not eat it . This means that every time an employee created a food waste , the amount of it would be booked at the employee´s manager cost center as an incentive to reduce food waste . This rule change was communicated to all employees from the very beginning , seven months ago .
I personally thought that this change was only good to the food service provider ( contractor ) , and not so good to the company that I worked for as the food waste expenses were booked among all of the sky high cost centers expenses such as payroll , consulting services , office supplies . Then , this made me wondered whether the food waste charges were visible to managers and whether they were able to control this expense on a monthly basis .
Thus , I had a hypothesis . Was any manager checking on the food waste expenses which their employees were creating and expensed at their cost center ? How big was this bill ? Was this change helping to lower the amount of food waste ?
To test my hypothesis , I decided on applying the Learning Launch Tool . It was a way that I found to reduce the use of resources – IT developing team , IT solutions or negotiating with the Food Service Vendor- at the beginning of my project , when barely I knew if it was in fact a pain that managers felt or whether it could be helping to reduce the company ’s overall General & Administrative expenses ( food bill ) .
Application
I started by gathering some data concerning the number of meals which were reserved and consumed as well as reserved and non - consumed in the period of one month . Then , I divided the employees by their cost center . Then I prepared a very nice dashboard and scheduled interviews with some managers from administrative areas as well as from production areas .
I questioned managers whether they were aware of this change in charging system , whether they controlled the amount booked in their cost centers and whether they spoken to employees about this problem , to overcome part of the waste .
During the interviews , I have found out that indeed , the communication has failed . Managers from both , administrative and manufacturing were not aware of this change in expensing . Also ,
they mentioned that they do n’t control the charges concerning food in their cost center , but they would like to do so , in a person to person basis .
Managers reported that they would like to know and see who from their team has reserved and not eaten and then , they would follow the improvements of that person along the months .
Also , managers were astonished when they saw this simple 1 - month report that I prepared and found out how many meals their employees have literally thrown away . Thus , managers asked me to send over this report and a year - to - date report immediately , even before any IT solution is ready .
Insight
My assumption started from a disturbing reality of food being thrown away . This meant more for me than just money being wasted , but it is also a civic duty . I also thought that perhaps managers were the best way to reach out to the employees that were creating such a waste , as the managers were paying for the bill , thus , they should be more than interested in reducing their expenses . As I am not a manager , I did not know how the control of spending in cost centers work so I really had to interview them and hear what they thought of this situation and of my idea , of sending them monthly reports to control the spending of food waste .
From my launch , I have learned that they were not only happy to receive the control sheet , but they had a sense of urgency in that . They would like to act on it as fast as they could . Thus , my assumption was validated , and I moved to the next phase , developing the IT solution that gathers this information altogether and automatically sends to managers in a monthly basis by e - mail .
Approach
In my view , the learning launch tool was the best method as the managers were not aware of the problem and seeing an example of the report which they would receive on a monthly basis , made they excited about the room for improvement in their area , and specially in their budgets .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Stop Food Waste - Learning Launch
Challenge & Selection
I ’m a business analyst and my job is to support managers and employees of the nine departments that make the administrative and finance division to work with the new policies and rules which the company has been facing throughout the past couple years .
At a given day , I was talking with the facilities group that told me that about seven months ago , the food service vendor , who serves meals for the approx . 1600 employees at the workplace , decided to start charging for the meals which were reserved and not eaten . Upfront reservations are needed for the restaurant to estimate the amount of meals it needs to prepare each day . However , the contractor noticed that too many reservations were done but employees did not consume it , this way the food was prepared but not paid for . Consequently , the contractor decided to no longer take this expense for themselves but charge the employees . Since this is not legal under local laws , the contractor charged the company , which then decided to charge the cost centers of each employee who reserved a meal and did not eat it . This means that every time an employee created a food waste , the amount of it would be booked at the employee´s manager cost center as an incentive to reduce food waste . This rule change was communicated to all employees from the very beginning , seven months ago .
I personally thought that this change was only good to the food service provider ( contractor ) , and not so good to the company that I worked for as the food waste expenses were booked among all of the sky high cost centers expenses such as payroll , consulting services , office supplies . Then , this made me wondered whether the food waste charges were visible to managers and whether they were able to control this expense on a monthly basis .
Thus , I had a hypothesis . Was any manager checking on the food waste expenses which their employees were creating and expensed at their cost center ? How big was this bill ? Was this change helping to lower the amount of food waste ?
To test my hypothesis , I decided on applying the Learning Launch Tool . It was a way that I found to reduce the use of resources – IT developing team , IT solutions or negotiating with the Food Service Vendor- at the beginning of my project , when barely I knew if it was in fact a pain that managers felt or whether it could be helping to reduce the company ’s overall General & Administrative expenses ( food bill ) .
Application
I started by gathering some data concerning the number of meals which were reserved and consumed as well as reserved and non - consumed in the period of one month . Then , I divided the employees by their cost center . Then I prepared a very nice dashboard and scheduled interviews with some managers from administrative areas as well as from production areas .
I questioned managers whether they were aware of this change in charging system , whether they controlled the amount booked in their cost centers and whether they spoken to employees about this problem , to overcome part of the waste .
During the interviews , I have found out that indeed , the communication has failed . Managers from both , administrative and manufacturing were not aware of this change in expensing . Also ,
they mentioned that they do n’t control the charges concerning food in their cost center , but they would like to do so , in a person to person basis .
Managers reported that they would like to know and see who from their team has reserved and not eaten and then , they would follow the improvements of that person along the months .
Also , managers were astonished when they saw this simple 1 - month report that I prepared and found out how many meals their employees have literally thrown away . Thus , managers asked me to send over this report and a year - to - date report immediately , even before any IT solution is ready .
Insight
My assumption started from a disturbing reality of food being thrown away . This meant more for me than just money being wasted , but it is also a civic duty . I also thought that perhaps managers were the best way to reach out to the employees that were creating such a waste , as the managers were paying for the bill , thus , they should be more than interested in reducing their expenses . As I am not a manager , I did not know how the control of spending in cost centers work so I really had to interview them and hear what they thought of this situation and of my idea , of sending them monthly reports to control the spending of food waste .
From my launch , I have learned that they were not only happy to receive the control sheet , but they had a sense of urgency in that . They would like to act on it as fast as they could . Thus , my assumption was validated , and I moved to the next phase , developing the IT solution that gathers this information altogether and automatically sends to managers in a monthly basis by e - mail .
Approach
In my view , the learning launch tool was the best method as the managers were not aware of the problem and seeing an example of the report which they would receive on a monthly basis , made they excited about the room for improvement in their area , and specially in their budgets .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19397 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection : Implementing Learning Launch
Challenge :
I am a member of the Marketing team at my company and our challenge is to increase our client ´ purchase transactions in our recent mobile application , which will allow us to increase our revenue . In addition to our area , this project involves the IT team , who provide us with the implementation and follow - up service . The project consists of a team of 7 people ( including IT ) , with a limited budget and with a maximum time of 45 days to achieve an increase in sales volume of 30 % through our app . We will focus on knowing our clients , their main transactions and difficulties in using our app .
Selection :
We decided to use the learning launch tool since it is more adapted to our challenge , which involves identifying the client 's key assumptions , experimenting and testing our hypothesis in a short period of time .
Application :
In the first stage of the learning launch , we focused on our clients who have our app downloaded on their smartphone and their frequency of use . Then , we analyzed the most frequent transactions made through the app . It should be noted that the app had been launched on the market for 3 months . We wanted to validate if our app was intuitive and friendly .
In the first week of work we verified that our app was not very attractive to our customers since it took a long time to execute a purchase transaction and the menu of options was limited and not very intuitive . Starting from the second week , the marketing team together with IT made some changes in the " front " of the option menu that allowed reducing the steps to complete a purchase transaction and also enable online chat to solve customer queries .
After the analysis of the most frequent transactions , the app could offer additional products to the one being purchased ( push offer of products ) , which would allow offering not only a product but a " kit " of products to our clients . We complemented these actions with offers that were attractive to him .
At the end of the third week , we relaunched an improved version of the app along with short explanatory tutorials on different social networks ( Facebook , Twitter and Instagram ) and with raffles and prizes for those who use the app .
Insight
The application of the learning launch tool allowed us to identify and design the plan that led us to test our assumptions . To do this , we made a series of changes to the app , seeking to capture more sales transactions and improve the customer experience . Our real results were close to the objective , during the following 3 weeks the use of our app increased by 30 % and the sales transactions made by 25 % . After implementation , we carry out surveys to our clients on their experience of using our app and their feedback allowed us to continue improving it along with the offer of our products .
Approach
The Marketing team continues exploring this tool , as it was successful during its first implementation . Our main focus is on the digital channel and this tool will allow us to quickly adapt to changes in customer behavior . Finally , it becomes important when analyzing new businesses with interdisciplinary teams looking for group thinking that mitigates the risk of confirmation bias .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection : Implementing Learning Launch
Challenge :
I am a member of the Marketing team at my company and our challenge is to increase our client ´ purchase transactions in our recent mobile application , which will allow us to increase our revenue . In addition to our area , this project involves the IT team , who provide us with the implementation and follow - up service . The project consists of a team of 7 people ( including IT ) , with a limited budget and with a maximum time of 45 days to achieve an increase in sales volume of 30 % through our app . We will focus on knowing our clients , their main transactions and difficulties in using our app .
Selection :
We decided to use the learning launch tool since it is more adapted to our challenge , which involves identifying the client 's key assumptions , experimenting and testing our hypothesis in a short period of time .
Application :
In the first stage of the learning launch , we focused on our clients who have our app downloaded on their smartphone and their frequency of use . Then , we analyzed the most frequent transactions made through the app . It should be noted that the app had been launched on the market for 3 months . We wanted to validate if our app was intuitive and friendly .
In the first week of work we verified that our app was not very attractive to our customers since it took a long time to execute a purchase transaction and the menu of options was limited and not very intuitive . Starting from the second week , the marketing team together with IT made some changes in the " front " of the option menu that allowed reducing the steps to complete a purchase transaction and also enable online chat to solve customer queries .
After the analysis of the most frequent transactions , the app could offer additional products to the one being purchased ( push offer of products ) , which would allow offering not only a product but a " kit " of products to our clients . We complemented these actions with offers that were attractive to him .
At the end of the third week , we relaunched an improved version of the app along with short explanatory tutorials on different social networks ( Facebook , Twitter and Instagram ) and with raffles and prizes for those who use the app .
Insight
The application of the learning launch tool allowed us to identify and design the plan that led us to test our assumptions . To do this , we made a series of changes to the app , seeking to capture more sales transactions and improve the customer experience . Our real results were close to the objective , during the following 3 weeks the use of our app increased by 30 % and the sales transactions made by 25 % . After implementation , we carry out surveys to our clients on their experience of using our app and their feedback allowed us to continue improving it along with the offer of our products .
Approach
The Marketing team continues exploring this tool , as it was successful during its first implementation . Our main focus is on the digital channel and this tool will allow us to quickly adapt to changes in customer behavior . Finally , it becomes important when analyzing new businesses with interdisciplinary teams looking for group thinking that mitigates the risk of confirmation bias .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16530 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization Tool
Challenge and selection .
Visualization is a really good tool you can use with all types of public or audience . I´m a management consultant and facilitator , so this tool works great as an ice breaker or during feedback sessions and to begin entering to my audience 's thoughts and feelings . It allows you to deploy a connection of how they feel , what are their thoughts and future needs and how they see their actual work and how they want to see it .
Application .
I like to start with some breathing techniques , similar to mindfulness , Iand then we begin by presenting one each other and our strategic position in the company . This allows me to break the ice with every participant and also allows me to have some confidence so we can start drawing and visualize our feelings .
Sow next they began drawing how is their daily work , how are they feeling today and how they see their contribution to the company in 4 months and they have to pitch about what they draw and , how that makes them feel .
Insight and approach .
I commonly use this tool to implement assessments about how they see their actual work , how are their felling about consultancy implementation , and how they visualize their work in a short period and how can they jump in the boat and live a real transformation to become team leaders and players to allowed them to be part of the consultancy process . The use of the tool gives me a real deliverable of the people who are having problems living the change process so we can define an action plan and who are the real stakeholders and how can I proceed with them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization Tool
Challenge and selection .
Visualization is a really good tool you can use with all types of public or audience . I´m a management consultant and facilitator , so this tool works great as an ice breaker or during feedback sessions and to begin entering to my audience 's thoughts and feelings . It allows you to deploy a connection of how they feel , what are their thoughts and future needs and how they see their actual work and how they want to see it .
Application .
I like to start with some breathing techniques , similar to mindfulness , Iand then we begin by presenting one each other and our strategic position in the company . This allows me to break the ice with every participant and also allows me to have some confidence so we can start drawing and visualize our feelings .
Sow next they began drawing how is their daily work , how are they feeling today and how they see their contribution to the company in 4 months and they have to pitch about what they draw and , how that makes them feel .
Insight and approach .
I commonly use this tool to implement assessments about how they see their actual work , how are their felling about consultancy implementation , and how they visualize their work in a short period and how can they jump in the boat and live a real transformation to become team leaders and players to allowed them to be part of the consultancy process . The use of the tool gives me a real deliverable of the people who are having problems living the change process so we can define an action plan and who are the real stakeholders and how can I proceed with them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12537 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and selection
I was a project manager assistant of a multinational company . A project was aimed to optimize the organization in terms of cost and value by increasing efficiency and reducing redundancy . The first phase of the project is to gathering fact and data for process analysis . One of the most challenges factor was there were a lot of people involved and we have to gain truly understanding of the objective of the project . Talking about cost reduction is a very sensitive issue , as it can mislead the related parties to shut down departments or lay off . To prevent the misunderstanding , storytelling was used to communicate our project objective .
Application
We had asked for one representative of each department to be our team member . The project manager and I went to each department to explain the project background and the objective . We decided that informal atmosphere was appropriate , setting up room to be more relax and the way we talk in the meeting was like telling the story . We used story to metaphor the project background and expected deliverables we wish to achieve . We clearly explain the benefits of the project and identify the timeframe . We spent a lot of time making sure that related parties have the same picture of the objective of project as well as their deep understanding . We knew that the key success factor of the project is coordination of all parties . We explained to both top manager level and lower level to clearly understand what we are doing . We set up one - hour weekly meeting for team member to get together to “ break the ice ” .
Insight and approach
Not only gaining coordination from all stakeholders , we also gain more insights of the current situation of each department . Some information we gain after “ break the ice ” can help project to redesign process of some department . Lessons learned was shared and used across functions . This opens up my eyes that communicating between functions does not always have to be formal / powerpoint meeting ( the traditional way of meeting that one has to standup in front of everyone and talk ) . Storytelling can bring people together and also useful tool to help people not only in for interpersonal but also for corporate .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and selection
I was a project manager assistant of a multinational company . A project was aimed to optimize the organization in terms of cost and value by increasing efficiency and reducing redundancy . The first phase of the project is to gathering fact and data for process analysis . One of the most challenges factor was there were a lot of people involved and we have to gain truly understanding of the objective of the project . Talking about cost reduction is a very sensitive issue , as it can mislead the related parties to shut down departments or lay off . To prevent the misunderstanding , storytelling was used to communicate our project objective .
Application
We had asked for one representative of each department to be our team member . The project manager and I went to each department to explain the project background and the objective . We decided that informal atmosphere was appropriate , setting up room to be more relax and the way we talk in the meeting was like telling the story . We used story to metaphor the project background and expected deliverables we wish to achieve . We clearly explain the benefits of the project and identify the timeframe . We spent a lot of time making sure that related parties have the same picture of the objective of project as well as their deep understanding . We knew that the key success factor of the project is coordination of all parties . We explained to both top manager level and lower level to clearly understand what we are doing . We set up one - hour weekly meeting for team member to get together to “ break the ice ” .
Insight and approach
Not only gaining coordination from all stakeholders , we also gain more insights of the current situation of each department . Some information we gain after “ break the ice ” can help project to redesign process of some department . Lessons learned was shared and used across functions . This opens up my eyes that communicating between functions does not always have to be formal / powerpoint meeting ( the traditional way of meeting that one has to standup in front of everyone and talk ) . Storytelling can bring people together and also useful tool to help people not only in for interpersonal but also for corporate .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21249 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The process begins with empathy , which includes engaging with those who will be impacted by the design solution . These interactions are not interviews , but rather conversations that help to provide insight . The second phase of the design thinking process uses the information gathered from the community to define the problem . Once the problem has been defined , an ideation session based on the design prompt and the empathy feedback is used to think of a range of possibilities to address the problem . After ideation , the top ideas from the session are prototyped and then tested by the community , wherein the process can begin again to streamline the solution .
Our challenge projects are just five short weeks , and we begin the process with a design prompt already created . The word “ challenging ” is apt for more reasons that one . Empathy is the most important and powerful piece of the process , but it can be difficult to make the connections needed within the community to provide the needed insights . It ’s important to start this process early , to be flexible and to be persistent despite any failed attempts . Five weeks is also an incredibly short amount of time to craft a solution or recommendation .
The design thinking framework is an ideal tool to create a human - centered solution , but it ’s important to recognize that design is not a linear process . Looping in and out of the phases is normal and necessary . Design is messy , it ’s beautiful , it ’s frustrating , it ’s rewarding and ultimately hard to tell when you ’ve reached a conclusion . As fellows , we ’ve all been asked to step outside of our comfort zones , whether that is through learning new skills or through the “ yes , and … ” approach .
As we begin our final impact projects , I ’m grateful for the lessons I have learned both from participating in these challenge projects and also from my fellow fellows .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The process begins with empathy , which includes engaging with those who will be impacted by the design solution . These interactions are not interviews , but rather conversations that help to provide insight . The second phase of the design thinking process uses the information gathered from the community to define the problem . Once the problem has been defined , an ideation session based on the design prompt and the empathy feedback is used to think of a range of possibilities to address the problem . After ideation , the top ideas from the session are prototyped and then tested by the community , wherein the process can begin again to streamline the solution .
Our challenge projects are just five short weeks , and we begin the process with a design prompt already created . The word “ challenging ” is apt for more reasons that one . Empathy is the most important and powerful piece of the process , but it can be difficult to make the connections needed within the community to provide the needed insights . It ’s important to start this process early , to be flexible and to be persistent despite any failed attempts . Five weeks is also an incredibly short amount of time to craft a solution or recommendation .
The design thinking framework is an ideal tool to create a human - centered solution , but it ’s important to recognize that design is not a linear process . Looping in and out of the phases is normal and necessary . Design is messy , it ’s beautiful , it ’s frustrating , it ’s rewarding and ultimately hard to tell when you ’ve reached a conclusion . As fellows , we ’ve all been asked to step outside of our comfort zones , whether that is through learning new skills or through the “ yes , and … ” approach .
As we begin our final impact projects , I ’m grateful for the lessons I have learned both from participating in these challenge projects and also from my fellow fellows .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17370 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Name : Sandro Santander
Date : October 14th , 2020
Design Thinking Tool chosen : Visualization
Challenge :
I work as a PM in a digital commerce agency . I was recently assigned to an e - commerce
project ( a big telco in my country , which offers fixed line , mobile and TV cable services ) which had recently been migrated from an on - premise , legacy platform , to a cloud solution . There are different user flows in this website , and one of them is especially valuable for our Client : it allows users to purchase PPV and channel subscriptions ( HBO , sports channels , movies , etc . ) through this website . My challenge consisted on successfully mapping the flow required in this cloud implementation , map the services involved and the different layers ( front end , login page layer , backend , etc . ) involved in the flow , to then enable both my development team and a third party company to develop the services and adjustments needed to keep this system working according to specifications .
Selection :
I selected a flow diagram , which I did not have much experience designing , but I
considered that it would be a good way to clearly define the different layers , parties and services involved , how the information was flowing ( from which source to where ) , and it would also facilitate some sort of understanding between the different teams involved in this development , so we could then ‘ see ’ or visualize which pieces on this ‘ structure ’ or system had to be changed or adjusted . I thought about this tool by watching Angela Myer ’s Visualization Tool video during the course . I liked what she said about visualization , in that “ the sooner you can tap into a single picture or diagram , the more likely you are to come to an agreement with other people ” . This video also reminded me of a flow diagram , in that it contains different colors , symbols and shapes . When we write or talk , we might be understanding things in a different way ; by using a visualization tool such as a diagram , you create common ground .
Application :
I was not sure if I should start this flow diagram from scratch or if I should use an old
one as a base , but I chose the latter as it would keep certain styles , colors , shapes and icons familiar to the people involved in the project ( most of the developers , tech leads and business stakeholders had been involved in this project since its
inception ) . After three meetings with my Tech Lead , understanding why they would use certain shapes vs. others ( and reading more about the flowchart symbols language ) , I was able to finalize the diagram :
Insight :
One of the most valuable insights I got from applying visualization tool this way is that I
got a step closer at understanding how flowcharts and diagrams can truly help translate into a common language so many actors , systems , services and parties , towards building a solution that has an effective impact on someone else ’s lives , even if that ’s something as shallow as hiring a sports channel which you can enjoy with friends & family ! I have always been adept to drawing and sketching , but facing this challenge of applying my left side brains to a ‘ technical drawing ’ got me sweating , but it was worth it . I have a long way to go , but I am no longer scared about flow diagrams .
Approach :
I would like to learn more about diagrams , its components ’ meaning , which alternate
symbols are there . I would also like to apply a mix of visualization tool ( such as screenshots or low complexity designs ) and storytelling tool ( to effectively communicate the user journey by explaining the user needs , how the user would interact with this interface or solution , how this could benefit him / her , etc . )
| EMAIL:
ID_NUM:
NAME_STUDENT: Sandro Santander
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Name : Sandro Santander
Date : October 14th , 2020
Design Thinking Tool chosen : Visualization
Challenge :
I work as a PM in a digital commerce agency . I was recently assigned to an e - commerce
project ( a big telco in my country , which offers fixed line , mobile and TV cable services ) which had recently been migrated from an on - premise , legacy platform , to a cloud solution . There are different user flows in this website , and one of them is especially valuable for our Client : it allows users to purchase PPV and channel subscriptions ( HBO , sports channels , movies , etc . ) through this website . My challenge consisted on successfully mapping the flow required in this cloud implementation , map the services involved and the different layers ( front end , login page layer , backend , etc . ) involved in the flow , to then enable both my development team and a third party company to develop the services and adjustments needed to keep this system working according to specifications .
Selection :
I selected a flow diagram , which I did not have much experience designing , but I
considered that it would be a good way to clearly define the different layers , parties and services involved , how the information was flowing ( from which source to where ) , and it would also facilitate some sort of understanding between the different teams involved in this development , so we could then ‘ see ’ or visualize which pieces on this ‘ structure ’ or system had to be changed or adjusted . I thought about this tool by watching Angela Myer ’s Visualization Tool video during the course . I liked what she said about visualization , in that “ the sooner you can tap into a single picture or diagram , the more likely you are to come to an agreement with other people ” . This video also reminded me of a flow diagram , in that it contains different colors , symbols and shapes . When we write or talk , we might be understanding things in a different way ; by using a visualization tool such as a diagram , you create common ground .
Application :
I was not sure if I should start this flow diagram from scratch or if I should use an old
one as a base , but I chose the latter as it would keep certain styles , colors , shapes and icons familiar to the people involved in the project ( most of the developers , tech leads and business stakeholders had been involved in this project since its
inception ) . After three meetings with my Tech Lead , understanding why they would use certain shapes vs. others ( and reading more about the flowchart symbols language ) , I was able to finalize the diagram :
Insight :
One of the most valuable insights I got from applying visualization tool this way is that I
got a step closer at understanding how flowcharts and diagrams can truly help translate into a common language so many actors , systems , services and parties , towards building a solution that has an effective impact on someone else ’s lives , even if that ’s something as shallow as hiring a sports channel which you can enjoy with friends & family ! I have always been adept to drawing and sketching , but facing this challenge of applying my left side brains to a ‘ technical drawing ’ got me sweating , but it was worth it . I have a long way to go , but I am no longer scared about flow diagrams .
Approach :
I would like to learn more about diagrams , its components ’ meaning , which alternate
symbols are there . I would also like to apply a mix of visualization tool ( such as screenshots or low complexity designs ) and storytelling tool ( to effectively communicate the user journey by explaining the user needs , how the user would interact with this interface or solution , how this could benefit him / her , etc . )
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Sandro Santander"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12381 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection My primary goal as a Facilitator / Mentor is to create a classroom environment in which students from all backgrounds can achieve their potential and learn to think as an Entrepreneur / Innovator . To accomplish this goal , my teaching philosophy relies on active learning strategies . I believe the traditional lecture is an important component of any class I teach . However , I also believe lecturing must be combined with other teaching pedagogy , because not all students learn best from lectures . Especially , if you are teaching Entrepreneurship , then you have to be very dynamic in teaching patterns . Design thinking is my new research area and nowadays I try to use its maximum tools in my class . Visualization tool is the most favorite technique of mine while in the class of Entrepreneurship . I use this tool to share valuable insights about a problem among a diverse group of students . My students gets easily connected through this technique and they identify possible solutions to the specific problems . We play the game of drawing your imagination in the class without any previous artistic qualities . I instruct them to draw whatever comes to their mind when they see a problem and identify its possible solutions . This approach benefitted us many times . We draw a problem on the chalkboard and then try to solve it through brainstorming and drawing tools to make it more visible , simple and lucid . Application Every year we conduct an Event “ Product Over Weekend ” . As a facilitator we are assigned few Students Entrepreneur . We develop final prototype of their product in this event . They come up with their ideas and we try to transfer that ideas into visualization , so that best possible solutions can be drawn for a specific problem . First time , I started this process by illustrating a miniature doll who is facing problem . After that , we use that doll in every entrepreneurial project and we demonstrate every important information related to that project in a visualization format . The result of this technique was phenomenal and we could do it beautifully . Insight & Approach My learning from this tool is , it gives instant results and outcomes are visible in front of your eyes . This tool addresses every single student ranging from average to sharp mind . I felt my average student also outperformed with the help of this tool . They started reasoning and their logical power increased . As a Mentor , I feel the best learning comes from three steps , ( a ) Concept Building , ( b ) Show Concept in Virtual Environment , and ( c ) Take them to Reality ( Real World ) . This tool really helped us to build prototype of the product in the virtual environment , resultant we found solutions within the class without going outside . Beyond that , however , it is important to be aware of other ways I can ensure an inclusive classroom environment in which students from diverse backgrounds can excel . I encourage students from all backgrounds to bring their best by giving them motivational examples of their own community . What makes the life of an Entrepreneur so interesting is that it requires you to address such a wide variety of problems - financial , material , human , legal , political , and environmental - almost every day . No other career can provide you with such a rich mixture of challenges . If you really want your students to think like an Entrepreneur , then you have to teach them practical world and its reality . Visualization is one of the best tools to implement in the class to teach real world . Reflection by Marwa Ali
| EMAIL:
ID_NUM:
NAME_STUDENT: Marwa Ali
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection My primary goal as a Facilitator / Mentor is to create a classroom environment in which students from all backgrounds can achieve their potential and learn to think as an Entrepreneur / Innovator . To accomplish this goal , my teaching philosophy relies on active learning strategies . I believe the traditional lecture is an important component of any class I teach . However , I also believe lecturing must be combined with other teaching pedagogy , because not all students learn best from lectures . Especially , if you are teaching Entrepreneurship , then you have to be very dynamic in teaching patterns . Design thinking is my new research area and nowadays I try to use its maximum tools in my class . Visualization tool is the most favorite technique of mine while in the class of Entrepreneurship . I use this tool to share valuable insights about a problem among a diverse group of students . My students gets easily connected through this technique and they identify possible solutions to the specific problems . We play the game of drawing your imagination in the class without any previous artistic qualities . I instruct them to draw whatever comes to their mind when they see a problem and identify its possible solutions . This approach benefitted us many times . We draw a problem on the chalkboard and then try to solve it through brainstorming and drawing tools to make it more visible , simple and lucid . Application Every year we conduct an Event “ Product Over Weekend ” . As a facilitator we are assigned few Students Entrepreneur . We develop final prototype of their product in this event . They come up with their ideas and we try to transfer that ideas into visualization , so that best possible solutions can be drawn for a specific problem . First time , I started this process by illustrating a miniature doll who is facing problem . After that , we use that doll in every entrepreneurial project and we demonstrate every important information related to that project in a visualization format . The result of this technique was phenomenal and we could do it beautifully . Insight & Approach My learning from this tool is , it gives instant results and outcomes are visible in front of your eyes . This tool addresses every single student ranging from average to sharp mind . I felt my average student also outperformed with the help of this tool . They started reasoning and their logical power increased . As a Mentor , I feel the best learning comes from three steps , ( a ) Concept Building , ( b ) Show Concept in Virtual Environment , and ( c ) Take them to Reality ( Real World ) . This tool really helped us to build prototype of the product in the virtual environment , resultant we found solutions within the class without going outside . Beyond that , however , it is important to be aware of other ways I can ensure an inclusive classroom environment in which students from diverse backgrounds can excel . I encourage students from all backgrounds to bring their best by giving them motivational examples of their own community . What makes the life of an Entrepreneur so interesting is that it requires you to address such a wide variety of problems - financial , material , human , legal , political , and environmental - almost every day . No other career can provide you with such a rich mixture of challenges . If you really want your students to think like an Entrepreneur , then you have to teach them practical world and its reality . Visualization is one of the best tools to implement in the class to teach real world . Reflection by Marwa Ali
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Marwa Ali"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10029 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenges : The challenges faced are that I could n't link my creativity with the people to make them understand my viewpoint and ideas . I could n't attract people to my innovative ideas . Probably I had been very practical and insensitive for which people could not match the wavelength of ideas and my points were not clear to them and they were bored . I was not getting proper response and attention on the basis of my scientific ideas encircled around logics and numbers . Selection of tool : I choose the storytelling tool because it is more captivating and interesting . Stories are more interactive . It allows people to share knowledge and emotions greater . Business Development requires more than problem answer approach . More convincing power is required one needs to link their ideas and viewpoint with the audience or the customers . Story telling conveys the purpose and the ideas far better than just a demonstration .
It wins the hearts of the people and convinces their minds ideas to invest in the ideas by creating a connection emotionally . Storytelling can rouse greater interest of the people in an innovation . Psychology says that people are more drawn by stories than numbers . The fourth video from week 2 encouraged me . Application : I love to innovate and interested in projects . Few days ago I was about to make a project . Initially group members were reluctant to do it . They were not convinced by just facts and numbers . They were not interested . But then I tried to make the reason for the project more clearly with the help of Storytelling tool . I said the project can be helpful . I narrated the story of some people and some situations , how much it can help the society . I uphold several incidents where this project can be helpful , how it can help people . After that they realized the importance and validity of the
project . And they were ready to work day of narration . Insight : I understand that after applying this storytelling tool that I could connect better audience . It could attract more minds . People could link my ideas emotionally and got interested far better than just normal scientific explanation . It ’s easier to communicate via story . Both orator and audience can interact better and ideas get clarity and emphasis . Story telling tool is that vital push for any project or innovation to reach the hearts and mind and make a greater impact and earn success . For which all big companies have a story either linked to their logo or their advertisements . Where there is a story , a problem , there is a willingness to solve - there is an interest in the minds and there is success . Approach :
I felt that Story telling tool has put a greater impact in convincing and attracting the people and minds , being greater interactive and communicating . It touches people 's heart . It is vital for any business development or projects . By story telling people can relate more it can motivate more beyond facts . In any field efficiency is very important . But one can only be efficient if both heart and mind are interested to work together . Numbers and data sheets can only reach till the brain but for better quality performance and efficiency , one needs the interest from the heart to do something , to innovate greater , to yield greater .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenges : The challenges faced are that I could n't link my creativity with the people to make them understand my viewpoint and ideas . I could n't attract people to my innovative ideas . Probably I had been very practical and insensitive for which people could not match the wavelength of ideas and my points were not clear to them and they were bored . I was not getting proper response and attention on the basis of my scientific ideas encircled around logics and numbers . Selection of tool : I choose the storytelling tool because it is more captivating and interesting . Stories are more interactive . It allows people to share knowledge and emotions greater . Business Development requires more than problem answer approach . More convincing power is required one needs to link their ideas and viewpoint with the audience or the customers . Story telling conveys the purpose and the ideas far better than just a demonstration .
It wins the hearts of the people and convinces their minds ideas to invest in the ideas by creating a connection emotionally . Storytelling can rouse greater interest of the people in an innovation . Psychology says that people are more drawn by stories than numbers . The fourth video from week 2 encouraged me . Application : I love to innovate and interested in projects . Few days ago I was about to make a project . Initially group members were reluctant to do it . They were not convinced by just facts and numbers . They were not interested . But then I tried to make the reason for the project more clearly with the help of Storytelling tool . I said the project can be helpful . I narrated the story of some people and some situations , how much it can help the society . I uphold several incidents where this project can be helpful , how it can help people . After that they realized the importance and validity of the
project . And they were ready to work day of narration . Insight : I understand that after applying this storytelling tool that I could connect better audience . It could attract more minds . People could link my ideas emotionally and got interested far better than just normal scientific explanation . It ’s easier to communicate via story . Both orator and audience can interact better and ideas get clarity and emphasis . Story telling tool is that vital push for any project or innovation to reach the hearts and mind and make a greater impact and earn success . For which all big companies have a story either linked to their logo or their advertisements . Where there is a story , a problem , there is a willingness to solve - there is an interest in the minds and there is success . Approach :
I felt that Story telling tool has put a greater impact in convincing and attracting the people and minds , being greater interactive and communicating . It touches people 's heart . It is vital for any business development or projects . By story telling people can relate more it can motivate more beyond facts . In any field efficiency is very important . But one can only be efficient if both heart and mind are interested to work together . Numbers and data sheets can only reach till the brain but for better quality performance and efficiency , one needs the interest from the heart to do something , to innovate greater , to yield greater .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10821 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
Challenge –
I am a student and currently perusing Bachelor of Business Administration(BBA ) at one of the university in India.as the BBA course says it is completely pure theoretical based subject , as in the time of examination it difficult for not only me every student face a problem of answering a theory based questions . Being a student it ’s very difficult to memorize and write the answers in the answer sheet.so this is the challenge which needs to improve in my career as well as student ’s life .
Selection –
I have gone through several design thinking tools so I have decided to try mind mapping tool . design thinking directs the participants the reasoning towards a particular flow so as to accomplish creativity or find answers for issues .
Application –
I have used mind mapping tool in one of my class test it really helped me to get good and decent marks as well as in completing the exams . In the examination hall when I do n’t know the answers I used mind mapping tools . For any question in the exam where I really do n’t know the answers for it I just wrote a point which is related to the question further I continued to do same technique again and again . I continuously started to write related points which helped me in completing the answers .
Insight & Approach –
Well that was a miracle … ! I was very shocked to see my marks from the exam result . The guy who was scoring very less mark in the exam now he is able to get very good and decent marks . This mind mapping tool helped me in setting my career growth as well as helped me in answering the question the exam .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
Challenge –
I am a student and currently perusing Bachelor of Business Administration(BBA ) at one of the university in India.as the BBA course says it is completely pure theoretical based subject , as in the time of examination it difficult for not only me every student face a problem of answering a theory based questions . Being a student it ’s very difficult to memorize and write the answers in the answer sheet.so this is the challenge which needs to improve in my career as well as student ’s life .
Selection –
I have gone through several design thinking tools so I have decided to try mind mapping tool . design thinking directs the participants the reasoning towards a particular flow so as to accomplish creativity or find answers for issues .
Application –
I have used mind mapping tool in one of my class test it really helped me to get good and decent marks as well as in completing the exams . In the examination hall when I do n’t know the answers I used mind mapping tools . For any question in the exam where I really do n’t know the answers for it I just wrote a point which is related to the question further I continued to do same technique again and again . I continuously started to write related points which helped me in completing the answers .
Insight & Approach –
Well that was a miracle … ! I was very shocked to see my marks from the exam result . The guy who was scoring very less mark in the exam now he is able to get very good and decent marks . This mind mapping tool helped me in setting my career growth as well as helped me in answering the question the exam .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14263 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge and selection
I choose as example of reflexion the storytelling tool because I consider it a the most great tool that I can use to help others
I like supporting my friends and my family members to achieve their dreams , I am not a coach .. but I do my best and try always to help …
I have a friend who is a chemical engineer and she likes innovation and try new products for skin care , she starts a project with a face cream ( with Aloe vera ) but unfortunately she did n’t success to sell a number of products as expected , she failed and she decides to stop and looking for a new job .
My challenges were to support her , to talk around and persuade her to continue working in her project and growing .
Application
I told her a story about « the museum of Failure » based in Sweden and how innovation needs failure !
This Museum is a collection of failed products and services around the world . The majority of all innovation projects fail and the museum showcases these failures to provide visitors a fascinating learning experience . Every item provides unique insight into the risky business of innovation .
The Museum of Failure is a collection of nearly 100 products that were successful in innovation , but in one way or another ended up going horribly wrong such us the Brand Colgate , yes ! the toothpaste brand , launched their first and only Beef Lasagna dinner meal and failed , there is Also COCA COLA … and how they find solutions and keep working and growing ! Currently they are the most sucessuful brands in the world
Insight & Approach
After a long conversation , my friend decides to make a survey on Social media and ask for the most skin problems that the girls in our coutry are struggling with ..
She starts to change and produces an eye cream for dark circles ( there are no many products efficients for eyes in the Market ) .
Finally my friend ‘s brand ‘ Crabby Johns Seafood Buffet- ‘ is the first in class , bestselling product in our country .
This course made me see this as a tool in a new way , I will keep inspiring and why not starting my new project using the precious tools learned
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge and selection
I choose as example of reflexion the storytelling tool because I consider it a the most great tool that I can use to help others
I like supporting my friends and my family members to achieve their dreams , I am not a coach .. but I do my best and try always to help …
I have a friend who is a chemical engineer and she likes innovation and try new products for skin care , she starts a project with a face cream ( with Aloe vera ) but unfortunately she did n’t success to sell a number of products as expected , she failed and she decides to stop and looking for a new job .
My challenges were to support her , to talk around and persuade her to continue working in her project and growing .
Application
I told her a story about « the museum of Failure » based in Sweden and how innovation needs failure !
This Museum is a collection of failed products and services around the world . The majority of all innovation projects fail and the museum showcases these failures to provide visitors a fascinating learning experience . Every item provides unique insight into the risky business of innovation .
The Museum of Failure is a collection of nearly 100 products that were successful in innovation , but in one way or another ended up going horribly wrong such us the Brand Colgate , yes ! the toothpaste brand , launched their first and only Beef Lasagna dinner meal and failed , there is Also COCA COLA … and how they find solutions and keep working and growing ! Currently they are the most sucessuful brands in the world
Insight & Approach
After a long conversation , my friend decides to make a survey on Social media and ask for the most skin problems that the girls in our coutry are struggling with ..
She starts to change and produces an eye cream for dark circles ( there are no many products efficients for eyes in the Market ) .
Finally my friend ‘s brand ‘ Crabby Johns Seafood Buffet- ‘ is the first in class , bestselling product in our country .
This course made me see this as a tool in a new way , I will keep inspiring and why not starting my new project using the precious tools learned
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10283 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Problem Statement : As a Fintech professional I try to bring exceptional user experience for the products I bring to our customers . The sample size of our customers includes tech savvy youth and salaried professionals who possess very fine taste of technology and user experience . In our pursuit to achieve touch - free and paperless sourcing of Credit Card customers – which was an Industry - first product – we were having a tough time cracking the implementation plan .
Selection : To overcome this , we started to convert customer journey into images using Visualization as a tool . We captured visual understanding of various stakeholders involved in the sourcing process and converted it into a wireframe .
Application : Fintech as an industry , is highly regulated by various govt . regulatory guidelines such as RBI sourcing & KYC guidelines . To launch a successful contactless sourcing product in the market it was important to accommodate compliance and regulatory guidelines governing the Credit Card sourcing . We used Visualization to create images or process flow diagram of various stages such as ‘ Consent Capture ’ , ‘ Credit history check ’ ‘ KYC ’ , ‘ Address Match ’ and ‘ QC ’ . We interacted with multiple stakeholders such as field agents , frontline sales executives and call - center executives who assist customers at various stages . Their visualization of various interactions with the customers were very helpful in creating the final product . We used all such visual inputs and created pages containing all these small processes and stitched it together to bring a novel product to the market .
Implementation : Visualization came as a handy tool to create a wireframe of the entire customer journey . Each page was designed with a flow to the next step and previous step , it included basic user interface design and text verbiages . It also captured the visual essence of various frontline executives who happens to interact with the customers daily .
Long story short , the wireframe visuals were very useful in creating the final product . In a market where technology takes the center stage , it is important to provide seamless user experience .
I was awestruck by the content of this course , especially how it explained the use of a simple tool such as Visualization and how it is effective in dealing with such complex problems .
Thanks ! !
Gregory
| EMAIL:
ID_NUM:
NAME_STUDENT: Gregory
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Problem Statement : As a Fintech professional I try to bring exceptional user experience for the products I bring to our customers . The sample size of our customers includes tech savvy youth and salaried professionals who possess very fine taste of technology and user experience . In our pursuit to achieve touch - free and paperless sourcing of Credit Card customers – which was an Industry - first product – we were having a tough time cracking the implementation plan .
Selection : To overcome this , we started to convert customer journey into images using Visualization as a tool . We captured visual understanding of various stakeholders involved in the sourcing process and converted it into a wireframe .
Application : Fintech as an industry , is highly regulated by various govt . regulatory guidelines such as RBI sourcing & KYC guidelines . To launch a successful contactless sourcing product in the market it was important to accommodate compliance and regulatory guidelines governing the Credit Card sourcing . We used Visualization to create images or process flow diagram of various stages such as ‘ Consent Capture ’ , ‘ Credit history check ’ ‘ KYC ’ , ‘ Address Match ’ and ‘ QC ’ . We interacted with multiple stakeholders such as field agents , frontline sales executives and call - center executives who assist customers at various stages . Their visualization of various interactions with the customers were very helpful in creating the final product . We used all such visual inputs and created pages containing all these small processes and stitched it together to bring a novel product to the market .
Implementation : Visualization came as a handy tool to create a wireframe of the entire customer journey . Each page was designed with a flow to the next step and previous step , it included basic user interface design and text verbiages . It also captured the visual essence of various frontline executives who happens to interact with the customers daily .
Long story short , the wireframe visuals were very useful in creating the final product . In a market where technology takes the center stage , it is important to provide seamless user experience .
I was awestruck by the content of this course , especially how it explained the use of a simple tool such as Visualization and how it is effective in dealing with such complex problems .
Thanks ! !
Gregory
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Gregory"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12231 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | C1 - Internal use
Storytelling in a big company
Challenge I am working in a big corporation . Although its size , there are plenty room for innovations and for projects , which can go far behind the standard processes . Individuality and engagement is more than welcome . But it is always necessary to persuade right people and to create cooperation across departments . Especially if you are at starting position just few months after finishing university . The company is in FMCG market , so there is big pressure for looking for improvements . But speaking about persuading the people and creating right cooperation , story telling is necessary .
Selection The storytelling is a very useful tool , where someone needs to persuade other people to support his ideas . It is also the way how to make people listen . According to the video , speaker has usually only 20 % listeners attention . Storytelling is the way how to get more . How to create the energy , the passion into the story and how to get people involved and engaged to help me with my idea . Also storytelling can be only the ordinary way how to hand over the information or the story in very attractive way . Storytelling is also following every brand , which has to have some story for giving added value to the customer .
Story , or the way of speaking has to be designated to the audience . The story has to be tailor made . The architecture of the story has to be clear and simple . It must be easy to follow and not to get lost . Every brick has to be followed by the proper brick to step by step build the house . We should take also the strongest information to create the story around . And make some question unanswered .
Story telling in design thinking has very useful mission . It is tell the people that there is some problem and then show them that we have solution .
Application In my company there was problem with hiring university students for internships and to develop them for the full time position . Most of them left the company after internship . So it was wasting time and money . Also the company had very negative reputation . According to many people , who had some friends at the position interns had to work overtimes and the salary was poor . Also interns were only support for managers , there was no mentoring and after internship , interns were not able to work independently at full time positions . There had to be something done . I took the challenge and during my internship I wanted to change it .
I set up the meeting with HR manager and gave her fair feedback to the internship . I build the story , which included stories that I heard before about the company , my experience as an intern and I showed the solution . Also I put accent into consequences , which the manager already knew . I basically helped him to find the solution for long lasting problem with hiring talents and also made my internship more attractive and useful .
Insights My approach helped me to think more about the message that has to be send . Very useful is not to just help to solve my problem but also to solve the key stakeholder problem . To help him to shine . Than he is very helpful and fast in acting . This stakeholder fully attracted by the story than goes to up through the hierarchy and getting another key stakeholders , so the idea is very quickly supported by all key persons ( the management ) .
C1 - Internal use
Approach I would n’t do anything differently next time . I made sure that other interns would have similar feedback to help to achieve bigger pressure to the HR management . In few months the change came 100 % same as I suggested .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: C1 - Internal use
Storytelling in a big company
Challenge I am working in a big corporation . Although its size , there are plenty room for innovations and for projects , which can go far behind the standard processes . Individuality and engagement is more than welcome . But it is always necessary to persuade right people and to create cooperation across departments . Especially if you are at starting position just few months after finishing university . The company is in FMCG market , so there is big pressure for looking for improvements . But speaking about persuading the people and creating right cooperation , story telling is necessary .
Selection The storytelling is a very useful tool , where someone needs to persuade other people to support his ideas . It is also the way how to make people listen . According to the video , speaker has usually only 20 % listeners attention . Storytelling is the way how to get more . How to create the energy , the passion into the story and how to get people involved and engaged to help me with my idea . Also storytelling can be only the ordinary way how to hand over the information or the story in very attractive way . Storytelling is also following every brand , which has to have some story for giving added value to the customer .
Story , or the way of speaking has to be designated to the audience . The story has to be tailor made . The architecture of the story has to be clear and simple . It must be easy to follow and not to get lost . Every brick has to be followed by the proper brick to step by step build the house . We should take also the strongest information to create the story around . And make some question unanswered .
Story telling in design thinking has very useful mission . It is tell the people that there is some problem and then show them that we have solution .
Application In my company there was problem with hiring university students for internships and to develop them for the full time position . Most of them left the company after internship . So it was wasting time and money . Also the company had very negative reputation . According to many people , who had some friends at the position interns had to work overtimes and the salary was poor . Also interns were only support for managers , there was no mentoring and after internship , interns were not able to work independently at full time positions . There had to be something done . I took the challenge and during my internship I wanted to change it .
I set up the meeting with HR manager and gave her fair feedback to the internship . I build the story , which included stories that I heard before about the company , my experience as an intern and I showed the solution . Also I put accent into consequences , which the manager already knew . I basically helped him to find the solution for long lasting problem with hiring talents and also made my internship more attractive and useful .
Insights My approach helped me to think more about the message that has to be send . Very useful is not to just help to solve my problem but also to solve the key stakeholder problem . To help him to shine . Than he is very helpful and fast in acting . This stakeholder fully attracted by the story than goes to up through the hierarchy and getting another key stakeholders , so the idea is very quickly supported by all key persons ( the management ) .
C1 - Internal use
Approach I would n’t do anything differently next time . I made sure that other interns would have similar feedback to help to achieve bigger pressure to the HR management . In few months the change came 100 % same as I suggested .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15641 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection At the company were I work , there was a problem with the testing / validation of our products , it takes too much time & errors still happening in production of the products .
I used visualization to understand which are the problems that the testing was not taking care of & how we can change the tests to be more efficient and quick .
Application The process started with a phrase “ the testing of our products takes too much time & errors still happening in production ” , the participants had post - its to put all the feelings & thoughts that phrase generates to them
After that we group them and identified the common topics of each group , discarding the post - its that we can´t group
After that we validate if we continue with the original phrase or if we generate a new phrase to start working on it
Insight & Approach This process showed us that there were lot of things to do better in our testing and which were the parts that was not needed to be done
One thing that we could do better is to use more heterogeneous group of participants , we focused on the most senior employs but would be better if we mix experiences for the next time
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection At the company were I work , there was a problem with the testing / validation of our products , it takes too much time & errors still happening in production of the products .
I used visualization to understand which are the problems that the testing was not taking care of & how we can change the tests to be more efficient and quick .
Application The process started with a phrase “ the testing of our products takes too much time & errors still happening in production ” , the participants had post - its to put all the feelings & thoughts that phrase generates to them
After that we group them and identified the common topics of each group , discarding the post - its that we can´t group
After that we validate if we continue with the original phrase or if we generate a new phrase to start working on it
Insight & Approach This process showed us that there were lot of things to do better in our testing and which were the parts that was not needed to be done
One thing that we could do better is to use more heterogeneous group of participants , we focused on the most senior employs but would be better if we mix experiences for the next time
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22546 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | In - Store Merchandising Placement – Learning Launch
Challenge I work in a Consumer Electronics company that manufactures and sells Audio equipment ( such as speakers , headphones , earphones , etc ) . The company sells its products via different consumer electronics stores , all around the world ( e.g. BestBuy in the US , Fnac in France , MediaMarkt in Germany , etc ) . We have been designing our latest Visual Merchandising elements for the stores , i.e. the way we will be displaying our products in those stores . That includes the furniture , the placement , the signage , the demonstrations , etc . Our challenge was to identify the best solution from the many available , within a given budget limit , to make the best business impact ( i.e. maximum sales ) . The solution would be deployed in more than 1000 stores globally and thus it needed to be well thought and with minimal risk , as after deployment changes would not be easy at this large scale .
Selection We have been internally working with agile methodology in different parts of the organization and in this case we decided to use the learning launch tool . We wanted to create a control learning launch as an experiment to quickly test the ideas and prototypes , before rolling solutions out the market widely .
Application We decided to use 6 stores as trial locations ( 2 in US , 2 in France , 2 in Germany ) . And we created 2 different visual merchandising concepts that we then trialed in each of those stores ( i.e. each concept was tried in 3 stores , all in different countries ) . One of the concepts was more visual ( i.e. large imagery next to the products ) , with photos of how the products are used ( e.g. in a living room environment , or while traveling ) . The other concept was more focused on the product specifics ( e.g. materials used , technical specifications , etc ) . The prototypes had sensors so we could collect data on how many people reached the display , how many people tried / demo the products , and of course how many people made a purchase . We run this trial for 2 months , to collect sufficient data .
Insight Apart from the quantitative data , we also collected data by observation ( i.e. looking what people were doing in the store ) but also talking to the sales personnel about their observations . We learned that talking more about the lifestyle and context of the product , i.e. how it is used and how it adds value to the customer at home or traveling , was definitely much more inspiring and intriguing for the customers to approach and interact with the product displays ( vs. the technical specification alternative approach ) . We are now in the phase of rolling out the concept globally .
Approach While the learning launch tool gave us strong insight on the correct concept to use , next time we should like to take it into more “ steps ” , in a more iterative approach . While we answered the top level question , we also have some other smaller questions unanswered . Next time we would like to make a similar setup with 6 stores , but before launching try a more refined concept to e.g. 10 - 12 stores , for nailing down more details , before going global .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: In - Store Merchandising Placement – Learning Launch
Challenge I work in a Consumer Electronics company that manufactures and sells Audio equipment ( such as speakers , headphones , earphones , etc ) . The company sells its products via different consumer electronics stores , all around the world ( e.g. BestBuy in the US , Fnac in France , MediaMarkt in Germany , etc ) . We have been designing our latest Visual Merchandising elements for the stores , i.e. the way we will be displaying our products in those stores . That includes the furniture , the placement , the signage , the demonstrations , etc . Our challenge was to identify the best solution from the many available , within a given budget limit , to make the best business impact ( i.e. maximum sales ) . The solution would be deployed in more than 1000 stores globally and thus it needed to be well thought and with minimal risk , as after deployment changes would not be easy at this large scale .
Selection We have been internally working with agile methodology in different parts of the organization and in this case we decided to use the learning launch tool . We wanted to create a control learning launch as an experiment to quickly test the ideas and prototypes , before rolling solutions out the market widely .
Application We decided to use 6 stores as trial locations ( 2 in US , 2 in France , 2 in Germany ) . And we created 2 different visual merchandising concepts that we then trialed in each of those stores ( i.e. each concept was tried in 3 stores , all in different countries ) . One of the concepts was more visual ( i.e. large imagery next to the products ) , with photos of how the products are used ( e.g. in a living room environment , or while traveling ) . The other concept was more focused on the product specifics ( e.g. materials used , technical specifications , etc ) . The prototypes had sensors so we could collect data on how many people reached the display , how many people tried / demo the products , and of course how many people made a purchase . We run this trial for 2 months , to collect sufficient data .
Insight Apart from the quantitative data , we also collected data by observation ( i.e. looking what people were doing in the store ) but also talking to the sales personnel about their observations . We learned that talking more about the lifestyle and context of the product , i.e. how it is used and how it adds value to the customer at home or traveling , was definitely much more inspiring and intriguing for the customers to approach and interact with the product displays ( vs. the technical specification alternative approach ) . We are now in the phase of rolling out the concept globally .
Approach While the learning launch tool gave us strong insight on the correct concept to use , next time we should like to take it into more “ steps ” , in a more iterative approach . While we answered the top level question , we also have some other smaller questions unanswered . Next time we would like to make a similar setup with 6 stores , but before launching try a more refined concept to e.g. 10 - 12 stores , for nailing down more details , before going global .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13185 |
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